HP StorageWorks 700ux (aa962a)
Contents
1. 66 BSMLINOLCe due SA Soo AA 69 4 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Contents Japanese NOS EE 69 Laser Device avas sin cb A ee oe eh Halon dE us 70 Laser Safety Warnings sero eR A Hi Land ean baie wa oe als nan D n 70 CDRH Regulations USA only 70 Compliance with International Regulations 71 e TEE 73 EE 75 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 5 Contents 6 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide About This Guide This user guide provides information to help you m Operate the jukebox m Troubleshoot the jukebox About This Guide topics include m Related documentation page 8 m Conventions page 8 m Getting help page 10 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 7 About this Guide Related documentation In addition to this document HP provides related information HP StorageWorks Optical 700ux 1100ux Jukebox Setup Guide HP StorageWorks Optical 700ux 1100ux Jukebox Getting Started Poster Conventions Conventions consist of the following m Document conventions m Text symbols Document conventions This document follows the conventions in Table 1 Table 1 Document conventions Element Convention Cross reference links Blue text Figure 1 Key and field names menu items buttons and Bold dialogue box title2. Information logs are described in Table 4 Table 4 Information logs HARD ERROR Log of unrecoverable errors commands that did not successfully complete Returns either No HARD ENTRIES or ENTRY There may be multiple hard error numbers Press ENTER to view the loa for the currently displayed error or press NEXT to select the next error SOFT ERROR Log of recovered errors commands that completed but required retries Returns either NO SOFT ENTRIES or ENTRY There may be multiple soft error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error RECOVERY ERROR Log of errors during the most recent move Returns either NO ENTRIES or the number of recovery errors Press ENTER to view the on lor the currently displayed error or press NEXT to select the next error m HARDWARE ERR Internal diagnostics error number for the failure MOTION lt name gt lt name gt indicates one of the following types of movements taking place in the jukebox at the time of the failure EXCHANGE MOVE POSITION INIT ELEM EZERO ROTATE DIAGNOSTIC RESTORE E E NH H O NH NH po N 38 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation Table 4 Information logs Cont
3. indicates that it is blocked SWING SENSOR Displays the state of the swing sensor 0 indicates the sensor is not blocked and indicates that it is blocked SHIPPING PARK Positions the picker so that the shipping screws can be inserted to secure the picker during shipping Also rotates in the mailslot HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 43 Navigation 44 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Troubleshooting This chapter describes the following Troubleshooting common problems page 46 Retrieving log history page 52 Running an internal test page 52 Using HP StorageWorks Library and Tape Tools page 53 HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide 45 Troubleshooting Troubleshooting common problems If the procedures in Table 6 do not address or resolve your problem visit http www hp com go udo for additional assistance or contact HP technical support see Getting help on page 10 Table 6 Troubleshooting installation Problem Solution Power Up and Detection Jukebox will not power on m Check that the power indicator light on the control panel is on If it is not make sure the power switch on the back panel is on Replace the power cord Host computer system does not m Ensure the jukebox is not in an error recognize the jukebox or the drives or failed state If so troubleshoot the error bef
4. hp StorageWorks 700ux 1 100ux Optical Jukebox First Edition September 2004 Part Number AA962 90901 This guide describes procedures for operating and troubleshooting the HP StorageWorks 700ux 1 100ux Optical Jukebox O invent Copyright 2004 Hewlett Packard Development Company L P Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information contained in this document is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty Microsoft MS DOS MS Windows and Windows are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The
5. Guide Specifications This appendix describes the following Environmental specifications page 56 Jukebox specifications page 57 Drive specifications page 58 Media specifications page 59 Safety and regulatory specifications page 60 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 55 Specifications Environmental specifications 56 Table 7 Environmental specifications Characteristic Specification Temperature Operating 10 C to 35 C 50 F to 95 F Non operating without media 40 C to 60 C 40 F to 140 F Gradient 10 C 50 F per hour Transportation lt 14 consecutive days 40 C to 60 C 40 F to 140 F Humidity Operating 10 to 80 RH Non operating without media 5 to 90 RH Shock Non operating without media 10 cm tilt drop test Power Requirements Line voltage 100 to 240 VAC Line frequency 50 to 60 Hz Power consumption 70 W maximum HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Specifications Jukebox specifications Table 8 Jukebox specifications Characteristic Specification General Average disk exchange time 2 8 seconds MSBF robotics 1 000 000 swaps Physical Height 74 cm 29 in Width 77 cm 30 in Depth 106 cm 42 in Weight net 30 kg 66 lbs Weight shipping 36 kg 80 lbs Interface SCSI interface Low
6. User Guide 73 Glossary optical disk A term synonymous with the 5 25 inch optical disk There are two types of optical disks rewritable and WORM optical disk library See jukebox rewritable optical An optical disk technology in which data can be repeatedly written using optical reading and writing technology SCSI An acronym for the Small Computer Systems Interface storage slot An autochanger element that holds cartridges when the cartridges are not in a drive or not being ejected through the mailslot terminator A resistor array device used for electrically terminating a SCSI bus A SCSI bus must be terminated at its two physical ends A peripheral device uses a terminator only if it is at the end of the bus ultra density optical UDO Ultra Density Optical like HP s DVD RW uses Phase Change technology in order to achieve increased data density on a 130mm disk Phase Change technology uses a laser to read and write from the active layer on the disk The recording process uses the laser to heat each data bit to a specific temperature One temperature allows the bit to form a crystalline reflective mark and a different temperature allows the bit to form an amorphous less reflective mark Data is read by using a low power laser beam to detect the difference in the levels of reflectivity recorded on the disk write once or WORM An additional operating mode available with multifunction drives When a write once WORM
7. Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN 60950 IEC 60950 Product Safety EC radio frequency interference statement Europe only WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures AVERTISEMENT mat riel de classe A L utilisation de ce mat riel en zone r sidentielle est susceptible de g n rer des interf rences nuisibles auquel cas l utilisateur sera tenu d y rem dier ses propres frais AVVERTENZA Questo un prodotto di Classe A In un ambiente residenziale questo prodotto pu causare interferenze radio In tal caso l utente tenuto ad adottare opportune misure per eliminare il problema 64 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory VORSICHT Dies ist ein Produkt der Klasse A Bei Betrieb in Wohnr umen kann dieses Produkt St
8. digit numeric password is reguired to access menu choices beneath the ADMIN menu of the jukebox The jukebox ships with a factory default password setting of 000 000 000 Note To change the administration menu password see Changing the administration menu password on page 33 To access administration menu options using the factory default password 1 With READY displaying on the control panel press NEXT until ADMIN is displayed 2 Press ENTER PSWD 000 000 000 is displayed and the first set of three zeros flashes m Ifthe default password 000 000 000 is still in effect you can accept this password by pressing ENTER three times once for each set of three zeros TEST is displayed indicating that the password was accepted You are now in the menu tree below ADMIN m If you have already changed the password from the factory setting then continue with the following steps 3 Press NEXT or PREV until the first number of your password is displayed and then press ENTER The middle set of three zeros flashes 4 Press NEXT or PREV until the second number of your password is displayed and then press ENTER The third set of three zeros flashes 5 Press NEXT or PREV until the third number of your password is displayed and then press ENTER TEST is displayed indicating that the password was accepted You are now in the menu tree below ADMIN 32 HP StorageWorks 700ux 1100ux Optical Jukebox User Gui
9. disk gently but firmly into the mailslot shutter end first and with the side you want to access facing to the right of the jukebox A or B See Figure 5 An incorrectly inserted disk will be rejected with CART IN WRONG displaying briefly T a L Le a Figure 5 Loading media 3 LOAD SLOT will display with flashing to indicate the number of the first available storage slot in the jukebox To select this storage slot number press LOAD or ENTER To choose a different storage slot press NEXT or PREV until the desired slot number is displayed and then press ENTER HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 21 Operations 4 LOADING is displayed as the jukebox moves the disk to a slot After the disk is loaded into the storage slot LOAD is displayed You can now load additional disks by inserting them into the mailslot and repeating step 3 until you are finished loading disks 5 Press CANCEL to return to the READY state Maintaining UDO media Follow these guidelines to ensure that your UDO disks remain in good condition m Do not open the disk shutter and touch the disk surface m Do not store the disk in temperatures outside of 5 C to 55 C 41 F to 122 F 22 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations m Do not disassemble the disk HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 2
10. fastened to the media shell Do not use disks with loosely attached labels Do not use disks with multiple labels applied Always remove old labels before applying new ones gt Figure 3 Labeling a UDO disk HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 19 Operations Write protecting a UDO disk Each side of a UDO disk can be write protected m With rewritable disks this prevents existing files from being altered or erased and new files from being written to the disk m With WORM disks existing files cannot be altered or erased regardless of whether or not the disks have been write protected However write protecting a WORM disk prevents additional files from being written to the disk To write protect a UDO disk slide the red write protect switch to the left as indicated by the arrow on the cartridge see Figure 4 Write protect switch Figure 4 Write protecting a UDO disk 20 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations Loading a disk into the drive Note Label all disks before loading them into the jukebox Some application software packages require that you load and eject disks by using instructions in the software If you use a software application to manage files in the jukebox check the software documentation before proceeding with these steps Start with READY or LOAD displayed on the control panel 2 Load UDO media into the drive by inserting the
11. following safety and regulatory information for the United States Finland Sweden Germany United Kingdom European Union and Japan Federal Communications Commission Notice page 62 Canadian Notice Avis Canadien page 63 European Union Notice page 64 EC radio frequency interference statement Europe only page 64 EC radio frequency interference statement Europe only page 64 English translation of Finland regulatory information page 66 stock Turvallisuusyhteenveto page 65 English translation of Finland regulatory information page 66 BSMI Notice page 69 Japanese Notice page 69 Laser Device page 70 CDRH Regulations USA only page 70 Note In addition to the safety information in this appendix also refer to the HP Safety Guide that shipped with your product HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 61 Safety and Regulatory Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed i
12. information is provided as is without warranty of any kind and is subject to change without notice The warranties for Hewlett Packard Company products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty HP StorageWorks 700ux 1100ux Optical Jukebox User Guide First Edition September 2004 Part Number AA962 90901 Regulatory Model Number IVLDC 0451 Contents About this Guide 30 ons TT Gees Sw en EEES 7 Related documentation ede cv ue rre E ele EA de OR EA Weed ee 8 CONVENTIONS PM 8 Document conventions s eccede reiii lee nee I Rea ed eee e lc 8 Text symbols uaa eer epe RN wha NN whee a Ce CERA Beene 9 Getting help ii iii ea eR ace Xe D ace vn sued eub a ech et eg 10 HP technical support cle be eg IER ED ea ow RU be Re e 10 HP storage Web Site ics ces ree ence ee ce cete ea e CR Le tg 11 HP authorized reseller 11 T Operations es xe kk AO E e Roe EE EMSA d s ne Cow ke tan 13 Identifying panel features 14 Front panel features and descriptions 14 Back panel features and descriptions 15 Using Ultra Density Optical UDO disks 18 Choosing a disk type 18 Labeling a disk cartridge 19 Write pr
13. on each side of the isk is in the write enabled position see Write protecting a UDO disk on page 20 If unsuccessful contact your service representative Control Panel Messages No display messages appear Ensure that the power cord is connected Ensure that the power switch is on Power cycle the jukebox HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Troubleshooting Table 6 Troubleshooting installation Continued Problem LOAD ERROR or FAILED is displayed when a disk is inserted into the mailslot Solution m Press CANCEL Insert the disk into the mailslot again m Ifthe light bar on the control panel is amber cycle power to the jukebox When READY is displayed try loading the disk again m If unsuccessful contact your service representative CART IN WRONG OR INCOMPATIBLE is displayed when a disk is loaded An attempt was made to load an incompatible disk into the jukebox or an incompatible disk was placed backwards into the mailslot Ensure that you use UDO disks in UDO drives MAILSLOT EMPTY is displayed when a disk is inserted into the mailslot m Remove and then replace the disk fully into the mailslot m Ifthe same error reappears then the mailslot sensors are not detecting a disk and may be defective Contact your service representative DEST NOW FULL is displayed when a disk is inserted into the mailslot The ju
14. part of the storage process This section describes the following m Choosing a disk type page 18 Labeling a disk cartridge page 19 Write protecting a UDO disk page 20 Loading a disk into the drive page 21 Maintaining UDO media page 22 Note For UDO media specifications see Media specifications on page 59 Choosing a disk type Two disk types can be used in the jukebox Table 2 UDO disk types Disk Type Description HP Part Number Designed for applications Q2031A requiring data to be overwritten The sectors may be written to erased and written to again many times Rewritable Write Once Ready Designed to meet HIPAA and Q2030A Many WORM international archival regulations allowing for permanent storage of data that cannot be altered or erased To order HP UDO media contact your local HP Authorized Reseller or buy online from http www hp com go storagemedia 18 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations Labeling a disk cartridge Make it a practice to label your UDO disk cartridges Adhesive labels come with each UDO disk for this purpose see Figure 3 Caution In order to avoid damaging the drive and media Only apply labels to the areas designated in Figure 3 Never place labels over the disk cartridge shutter or open the shutter for any reason Ensure that the media is free of moisture and that all label corners are securely
15. plastic enclosure that contains an optical disk The cartridge is labeled A or B to denote separate sides of the optical disk The optical disk is never removed from the cartridge driver A program that allows the operating system to communicate with a peripheral device element A SCSI term for any one of the autochanger components drive mailslot storage slots or picker jukebox A term synonymous with optical disk library or autochanger This type of optical storage device is often referred to as a jukebox because when a file is requested the disk containing the file is found inserted into the drive and the requested information is sent to the host computer system similar to the way a musical jukebox finds a record and moves it to the turntable when a song is requested jukebox controller The part of the jukebox that controls the sending and receiving of SCSI commands and controls the disk transport mechanism LAN Local area network A group of computers and peripherals physically connected so users can share hardware and software resources mailslot The area where disks are inserted and removed from the jukebox multifunction drive An optical disk drive that supports both rewritable and WORM optical disks The drive detects the disk type by reading a factory stamped code on the disk and automatically determines whether to operate in rewritable or WORM mode HP StorageWorks 700ux 1100ux Optical Jukebox
16. rungen im Radio und Fernsehempfang verursachen In diesem Fall ist der Benutzer dazu verpflichtet geeignete AbhilfemaBnahmen zu treffen A ADVERTENCIA este es un producto de clase A En un entorno dom stico este producto podr a causar interferencias de radio por lo que el usuario debe tomar las medidas oportunas ZS CORB 9724 IRK RE CT CORE RERNA RAT KKK ek WEE KEES BJ OKIBRENSCEMHVET ES Xe Km ERAR REAA IRR EAM X Minh RAGE EENE United Kingdom Telecommunications Act 1984 The Hewlett Packard UDO products are approved under Approval Number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom stock Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Hewlett Packard optiset levymuistiasemat ovat k ytt j n kannalta turvallisia luokan 1 laserlaitteita Normaalissa k yt ss levymuistiaseman kotelointi est lasers teen p syn laitteen ulkopuolelle HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 65 Safety and Regulatory Huolto Laitteen turvallisuusluokka on m ritetty standardin EN 60825 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts t
17. the numerical password reguired 000 000 000 to access the menu choices under the ADMIN menu on the jukebox control panel SECURE ON OFF Toggles between ON and OFF The ON configuration SECURE OFF disables loading and ejecting disks The OFF configuration enables loading and ejecting disks SECURE MAIL Toggles between OUT and IN Determines the OUT OUT IN orientation of the mailslot when the SECURE configuration is set to IN When set to OUT the mailslot remains in its normal orientation When set to IN the mailslot rotates in making it inaccessible POWER SECURE Toggles between ON and OFF The ON configuration POWER ON OFF retains your selection of the SECURE MS configuration SECURE OFF through power cycling or power outage The OFF configuration allows the jukebox to return to the default setting of this configuration after a power cycling REP RECOVERED Toggles between ON and OFF When set to ON REP ON OFF recovered errors are reported when set to OFF RECOVERED recovered errors are not reported ON CLEAR SOFT LOG Erases soft log history NA CLEAR HARD LOG Erases hard log history NA 36 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide RI Navigation BRADY gt ADMIN gt CONFIG To set an operating configuration 1 With READY displaying on the control panel press NEXT until ADMIN is displayed Enter the administration password see Entering the administration menu
18. 3 Operations Using application software Note While HP UX does provide native file system support for UDO media this support is only for rewritable UDO media Refer to the Configuration chapter in the HP StorageWorks 700ux 1 100ux Jukebox Setup Guide that shipped with this product for more information The HP StorageWorks 700ux 1100ux Jukebox supports a variety of off the shelf software packages to manage your storage operations For the latest information on which application software packages are compatible with this product visit http www hp com go udo 24 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation This chapter describes the following m Control panel features and descriptions page 26 m Jukebox menu tree page 28 m Control panel operations page 31 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 25 Navigation Control panel features and descriptions The control panel enables manual control of all jukebox operations using four buttons and an LED display The SCSI IDs of the jukebox and its optical drives can be set and changed disks may be loaded and ejected configurations can be monitored and changed performance information can be viewed internal tests can be run and the jukebox can be secured from unauthorized use See Figure 6 O Selection buttons O 16 character display Activity light Figure 6 Control panel features m Activity light Lights up diff
19. ILL PICKER EXERCISE MECH WELLNESS TEST STARWARS MAILSLOT SENSORS FLIPPER SENSORS SWING SENSOR SHIPPING PARK PREV NEXT ENTER REVISION JUKEBOX PRODUCT SN FWTYPE xxx DRIVES SLOTS JKBX ODOMETERS HOURS MOVES FLIPS XLATES ROTATES DRIVE LOADS DRIVE DRIVE FW D REV x DRIVE SN D HH HARD ERRORS HARDWARE ERR MOTION NAME SOURCEZ DESTINATION 1 DESTINATION 2 ODOMETER MICROMOVE 1 6 MICROMOVE ER SOFT ERRORS PREV NEXT PSWD 000 000 000 ENTER RECOVERY ON OFF RESTORE DEFAULTS CLEAR ODOMETERS NEW PASSWORD SCSI LOG ON OFF SECURE ON OFF SECURE MAIL IN OUT POWER SECURE ON OFF REP RECOVERED ON OFF CLEAR SOFT LOG CLEAR HARD LOG LOAD SLOT PREV NEXT PREV NEXT PREV NEXT LOAD Lex EJECT EJECT SLOT PREV NEXT ENTER SCSI IDS JKBX ID DRV 1 ID DRV 2 ID UPDATE same logs available as under HARD ERRORS RECOVERY ERRORS same logs available as under HARD ERRORS Figure 7 Jukebox menu tree 28 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation Top level menus The jukebox has four top level menus READY Indicates that jukebox is ready for operation ADMIN Provides access to second level menu choices A password is needed to access these choices Note A default password of 000 000 000 is set at the factory LOAD Used to l
20. LIP TEST Makes a combination of moves with a PASS FATL result Flips the disk transport mechanism at various locations No disks are required PICKER TEST Tests the plunge motion of the picker FIND PLUNGE Calibrates the disk transport mechanism establishes the HOME mechanism s orientation and determines the reference points in the picker travel path Assumes that the mechanics and servo system are functional No disks are required FIND XLATE Calibrates the reference points for the side to side motion of HOME the disk transport mechanism No disks are required HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Al Navigation Table 5 Internal tests Continued Test Name EMPTY DRIVES Description Used by service personnel ar Do not run this test if the jukebox contains disks with file system data on them Moves disks out of the drive cun and returns them to their home storage slot locations if the locations are known If the home storage location is not known the ere moves the disks into the first available empty storage slot EMPTY PICKER Moves a disk from the disk transport mechanism to its home storage slot location if that location is known otherwise the disk is placed into the first available empty storage slot FILL PICKE Used by service personnel E Do not run this test if the jukebox contains disks with tile system data on them Mo
21. RR CSS F5 1 708MFrmI L 9 ji amp BI amp o sneoitn MAY ET ELISE DSKUKSITLUTT EV Ba WRIA IKKE D Hen TED MAREA KI YO RE SS SZ CHEN PELISKIENIDLTSEL RZT The information about the radiation characteristics of the laser diode used in the optical drive mechanism m Wavelength 680 nm m Power 60 mW m Class 3B laser BSMI Notice Japanese Notice VCCIv 2Z BV CWRU GAIL KORICTIER FSV COR WAR BE A ERLE VCCD DAME EOL 7 7 AABN RIE CT ORE KERS ENTI E DIEU E WEEN EE AR Sch DIFERENTE MDI EF HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 69 Safety and Regulatory Laser Device All HP systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance Laser Safety Warnings WARNING To reduce the risk of exposure to hazardous radiation m Do not try to open the laser device enclosure There are no user serviceable components inside m Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein m Allow on
22. age 36 Retrieving log history page 37 Running an internal test page 40 EADY gt EJECT Note Some application software packages require that you load and eject disks by following the instructions in the software If you use application software to manage files in the jukebox check the software documentation before proceeding with these steps With READY displaying on the control panel press NEXT until EJECT is displayed and then press ENTER EJECT SLOT is displayed with the flashing to indicate the first storage slot in the jukebox that contains a disk m To select the storage slot number currently displayed press ENTER m To choose a different storage slot press NEXT or PREV until the desired slot number is displayed and then press ENTER EJECTING is displayed as the jukebox moves the disk to the mailslot When the disk is in the mailslot the display returns to EJECT SLOT Remove the disk from the mailslot You can now eject additional disks by pressing ENTER and then following step 1 through step 3 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 31 Navigation Note When the last disk is ejected EMPTY is displayed briefly before returning to EJECT 4 Press CANCEL to return to the READY state Entering the administration menu password READY gt ADMIN gt PSWD 000 000 000 A nine
23. and Tape Tools 53 A Specifications 99 saa enkai REN aaa 55 Environmental specifications 56 Jukebox specifications soassa eee Re EEN e dote eme 57 Drive specifications 58 Media Specifications 3 meres eee Ee A deu Fa pa e e dual de 59 Safety and regulatory specifications 60 B Safety and Regulatory ot zehn Rn Xe Xr emn RE Er om 61 Federal Communications Commission Notice 62 Class A Equipment ci mcer dese dd aso nil a lo quoa edu s 62 Modifications s o 2322 ote Re tin aaa 62 Cables catene t ee E Adin Zeen SE aga dne pius Fabia eed uos 63 Declaration of Conformity for products marked with the FCC logo United States Only on roter ESPERE cee ba e ET 63 Canadian Notice Avis Canadien 63 Class Equipment usure Tia 63 European Union Notice 64 EC radio frequency interference statement Europe only 64 United Kingdom Telecommunications Act 1984 65 stock Turvallisuusyhteenveto 65 Easerturvallisuus 2448 ua lana eiae ion ad e expe Dada AEN 65 ITU OLO EE 66 English translation of Finland regulatory information
24. ars 50 years Shelf life unrecorded 50 years 50 years Warranty Limited Lifetime Warranty Limited Lifetime Warranty Physical Disk thickness 2 4mm lin 2 4mm lin Outer diameter 130mm 5 12in 130mm 5 12in Bytes per sector 8192 bytes 8192 bytes Recording layer Phase change Phase change Performance Load unload lifetime 20 000 cycles per side 20 000 cycles per side Overwrite capability No Yes Operating Environment Operating humidity range 5 C to 55 C 3 to 85 RH 5 C to 55 C 3 to 85 RH Non operating storage humidity range 10 C to 55 C 3 to 90 RH 10 C to 55 C 3 to 90 RH HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 59 Specifications Safety and regulatory specifications Table 11 Safety and regulatory specifications Description Specification UL Listed Mark UL 60950 standard for safety of information technology equipment TUV GS Mark Germany EN60950 IEC950 standard for safety of information technology equipment third edition CE Marking European Union Low Voltage Directive 73 23 EEC European Union CUL Mark Canadian UL CAN CSA 22 2 No 950 standard for safety of information technology equipment Regulatory Series ID Number LVLDC 0451 Class A 60 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory This appendix describes the
25. been removed m Power cycle the jukebox m If the power on test continues to fail write down the displayed error code and a micro move error and contact your support representative Power to the jukebox failed while a disk m Power cycle the jukebox was in the drive and the display did not m If READY does not display return to READY after the power came power on test is unsuccessful write back on down any error messages and contact your support representative Caution Do not move the unit Moving the unit risks damaging the optical drive HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 47 Troubleshooting 48 Table 6 Troubleshooting installation Continued Problem Other SCSI devices no longer work when the jukebox is installed Solution Check SCSI ID assignments and resolve any conflicts Ensure that the SCSI ID for the HBA is different from that of the jukebox Check for proper SCSI cabling and termination Ensure the maximum cable length for the bus has not been exceeded 2 meters for LVDS and 3 meters or SE Media A disk is stuck in a drive See Ejecting a disk on page 31 Attempt to unload the disk using your application software If unsuccessful contact your service representative Cannot write to a disk Check the host file system access permissions Eject the disk and check that the write protect tab
26. cation software reserved the element or jukebox for its use or a security configuration was set to prevent disk ejection m See page 37 m Attempt the operation using your application software EMPTY is displayed when a disk eject is attempted This is not an error There are no disks in the jukebox TRANSPORT FULL is displayed when a disk eject is attempted m The disk transport mechanism already contains a disk Refer to your host and application software documentation for recovery procedures m Attempt an EMPTY PICKER test see Internal tests on page 41 m If unsuccessful contact your service representative HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Troubleshooting Table 6 Troubleshooting installation Continued Problem SOURCE NOW EMPTY is ra played when a disk eject is attempte Solution The application software moved the disk from the slot you chose before your eject command executed m Press CANCEL You may have to wait for the application software to replace the disk into the slot before attempting another eject m Initiatean INIT ELEM STATUS test see Internal tests on page 41 MAILSLOT FULL is displayed when a disk eject is attempted A disk is in the mailslot To remove the disk select EJECT select the slot you want the disk ejected from again and eject the disk Administrati
27. cht von HP zugelassene Netzkabel verwendet werden bernimmt HP keinerlei Haftung ADVERTENCIA este producto s lo puede utilizarse con un cable de JA alimentaci n aprobado por HP para su regi n geogr fica especifica EI uso de un cable de alimentaci n no aprobado por HP puede provocar lo siguiente 1 el incumplimiento de reguisitos de seguridad individuales y especificos del pais 2 insuficiente corriente permanente admisible de conductor que puede provocar un sobrecalentamiento y posibles lesiones personales o dafios a la propiedad y 3 un cable de alimentaci n puede romperse y exponer los contactos internos lo que supone un peligro potencial de descarga el ctrica para el usuario HP renuncia a toda responsabilidad en caso de utilizarse cables de alimentaci n no aprobados por HP F RRALT ESL HP ABEL TUGBA FERESE UTORE ETA REEN D FI 1 SROBIOZXSJIGI IKfi d 5 DEMO ERE ENTT9A LE JARISKOSEPMIMIRENK I O 3 ERI FOR I amp UY ARO RARA 1 H HRETE HP_REORRI_ FAMBA SHEL 4S HP ADO REF ALIAS d ES KARMEA OA CRAOMMCEO NIH REOM ARE HP FER RA ES SR EN EE E ERK 2 WESCE EROR ER LND SLEN KU WA 3 ERE IES ANDA BAP PREIS tt E XP ENS FHZRSA HP IEN Re SRA ET RR HP ERAT Ea FAAS mA RA HP DESDE FH T f Br Don RZ E HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 17 Operations Using Ultra Density Optical UDO disks UDO media is an integral
28. ckard Company may void the user s authority to operate the equipment 62 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this FCC declaration contact Hewlett Packard Company Regulatory Engineer MS E 200 825 14th Street S W Loveland CO 80537 Or call 970 898 1738 To identify this product refer to the Part Series or Model number found on the product Canadian Notice Avis Canadien Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 63 Safety and Regulatory European Union Notice CE Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low
29. d the standard EN 60825 WARNING The use of the product otherwise than specified in the user s A manual may expose the user to laser radiation exceeding safety class 1 AVERTISEMENT l utilisation de ce produit de fa on non conforme ce A qui est indiqu dans le manuel de l utilisateur peut exposer l utilisateur des rayonnements laser dangereux exc dant les normes de s curit tablies pour les mat riels appartenant la Classe 1 AVVERTENZA II mancato rispetto delle indicazioni sull utilizzo del prodotto riportate nel manuale dell utente potrebbe esporre l utente a radiazioni laser superiori alla Classe 1 di sicurezza gt VORSICHT Bei unsachgem Ber Nutzung des Produkts nicht gem der Ausf hrungen im Benutzerhandbuch kann der Benutzer Laserstrahlung ausgesetzt werden die die Grenzwerte der Laserschutzklasseklasse 1 Ubersteigt ADVERTENCIA un uso del producto distinto de los especificados en la guia de usuario puede producir una exposici n peligrosa del usuario a las radiaciones superando el nivel de seguridad 1 AHI A P IL SEH SS LEKOE MORRITKU 9521 0 EE CEET EE ET a ep gt BS MRKAKRAAFPTDRPAEKAAS M APRS SB SHARIR HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 67 Safety and Regulatory SERVICE There are no user serviceable parts inside the jukebox The jukebox products can be serviced only by qualified service personnel The optical
30. de Navigation Changing the administration menu password RI EADY gt ADMIN gt PSWD 000 000 000 gt CONFIG To protect the system from unauthorized access change the password from the factory default setting 1 With READY displaying on the control panel press NEXT until ADMIN is displayed then press ENTER and enter the password TEST is displayed indicating that the password was accepted Press NEXT until CONFIG is displayed and then press ENTER Press NEXT or PREV or until NEW PASSWORD is displayed and then press ENTER NEW 000 000 000 is displayed and the first set of three zeros flashes Press NEXT or PREV until the new number you want to assign to the first part of the password is displayed and then press ENTER The second set of three zeros flashes Press NEXT or PREV until the new number you want to assign to the second part of the password is displayed and then press ENTER The third set of three zeros flashes Press NEXT or PREV until the new number you want to assign to the third part of the password is displayed and then press ENTER PASSWORD CHANGED is displayed Press CANCEL three times to return to READY Power off the jukebox then power it back on to save the password to the jukebox flash ROM Note Be sure to document your new password If you forget it contact your service representative to reset the security code to the factory default Viewing the cur
31. disk is inserted the drive will write data but will not write over data that has been previously written This feature is useful for applications that need permanent data security and audit trails write protect A feature that prevents data from being written to a disk A write protect tab is located on both sides of the optical disk cartridge to enable write protection on one or both surfaces of the disk 74 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide A administration menu password changing 33 authorized reseller HP 11 C changing the SCSI IDs 35 configuration setting 37 conventions document 8 text symbols 9 D diagnostic tests running 40 disks labeling 19 loading 21 maintaining 22 rewritable 18 20 types 18 using 18 WORM 18 20 write protecting 20 document conventions 8 related documentation 8 drive specifications 58 environmental specifications 56 HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide European Union Notice 64 G getting help 10 H help obtaining 10 host troubleshooting 46 HP authorized reseller 11 storage web site 11 technical support 10 l internal tests listing of 41 internal tests running 40 L labeling disks 19 Library and Tape Tools 53 loading disks 21 logs listing of 38 retrieving 37 M mailslot 14 media labeling 19 loading 21 75 Index maintaining 22 rewritable 18 20 specifications 59 types 18 using 18 WORM 18 20 w
32. drive mechanism s installed inside the library system shall not be opened or disassembled during service WARNING If the enclosure of the optical drive mechanism is opened and the safety interlock disabled you may be exposed to the laser radiation when the drive is operating Avoid exposure to the beam AVERTISEMENT si le boitier du m casnime d entrainement optique s ouvre et que le verrou de s curit est d sactiv vous risquerez d tre expos aux rayons laser lors du fonctionnement de l unit Evitez de vous exposer au faisceau AVVERTENZA Se il contenitore del meccanismo dell unit ottica aperto e il meccanismo di blocco di sicurezza disabilitato possibile che l utente sia esposto a radiazioni laser durante il funzionamento dell unit Evitare l esposizione al raggio VORSICHT Wenn das Geh use des optischen Laufwerks ge ffnet wird und die Sicherheitssperre deaktiviert ist konnen Sie bei Betrieb des Laufwerks Laserstrahlung ausgesetzt werden Vermeiden Sie es sich dem Laserstrahl auszusetzen ADVERTENCIA si el recept culo del mecanismo de la unidad ptica se abre y se desactiva el interbloqueo de seguridad es posible que se exponga a la radiaci n de laser cuando la unidad est funcionando Evite la exposici n al rayo gt PI Bel P 68 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory SE APT AAIVES E de EE e EENEG CET EI 28S 2 P
33. ection describes self diagnostic tests that are available on the jukebox Caution Diagnostic tests should be run only by an authorized service N representative Descriptions of the self diagnostic tests are included in this manual for information purposes only If not properly completed some of the internal diagnostic tests can corrupt your file system In some rare instances your service representative may reguest that you run specific tests to provide information before they come to your site or you may receive a control panel message to run a specific test 1 With Ri EADY displaying on the control panel press NEXT until ADM displayed N is 2 Enter the administration password see Entering the administration menu password on page 32 3 TEST is displayed Press ENTER Press NEXT until the name of the test you want to run is displayed and then press E NTER to start the test Note You may press CANCEL at any time to abort a test A delay can occur while the current test loop completes HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide Navigation Table 5 Internal tests Test Name Description EXCHANGE DEMO Used by service personnel ony Do ada this GN if the e system data on them jukebox contains disks with fi This test moves randomly chosen optical disks to random storage slot locations This test dis FAIL if there are no disks in the jukebox or if a
34. erently to indicate status Steady green Power is on Flashing green A drive is being accessed Amber A fault occurred 16 character display Shows information about the current operation Selection buttons Press to perform the operations 26 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation CANCEL Cancels the current operation or menu selection PREV Scrolls the display choice backwards by one NEXT Scrolls the display choice forward by one ENTER Selects the displayed choice Using selection buttons Use CANCEL PREV NEXT and ENTER to select tasks you want the jukebox to perform Each time you push the NEXT or PREV button a task choice is displayed An asterisk indicates there is a menu beneath that choice which you can access by pressing the ENTER button Tip To scroll through the menu options more quickly push and hold the NEXT or PREV button You can return to READY at any time by pressing CANCEL In some cases you may need to press CANCEL more than once HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 27 Navigation Jukebox menu tree Figure 7 provides an overview of the jukebox menu tree PREV NEXT PREV NEXT ADMIN service use EXCHANGE DEMO INIT MECHANICS INIT ELEM STATUS MAGAZINE IO DRIVE IO MAILSLOT IO TRANSLATE TEST FLIP TEST PICKER TEST FIND PLUNGE HOME FIND XLATE HOME EMPTY DRIVES EMPTY PICKER F
35. inued SOURCE SCSI element number to which the source refers This information is valid for MOVE EXCHANGE and POSITION movements only x DESTINATION SCSI element to which the first destination refers 1 4 This information is valid for MOVE and EXCHANGE movements only DESTINATION SCSI element to which the second destination 2 4 refers This information is valid for the EXCHANGE movement only ODOMETER Move number in which the error occurred MICROMOVE 1 First jukebox micro move for the original move m command issued prior to the failure MICROMOVE 2 Second jukebox micro move for the original 4 move command issued prior to the failure MICROMOVE 3 Third jukebox micro move for the original move 4 command issued prior to the failure MICROMOVE 4 Fourth jukebox micro move for the original move 4 command issued prior to the failure MICROMOVE 5 Fifth jukebox micro move for the original move 4 command issued prior to the failure MICROMOVE 6 Sixth jukebox micro move for the original move m command issued prior to the failure This is the last to be logged m MICROMOVE ER 4 Micro move error that occurred HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 39 Navigation Running an internal test 40 READY gt ADMIN gt TEST This s
36. kebox moved a disk into the slot you chose before your load command executed m Press CANCEL select another slot for the disk and then reattempt a load m Initiatean INIT ELEM STATUS test see Internal tests on page 41 TRANSPORT FULL is displayed when a disk is inserted into the mailslot m The disk transport mechanism already contains a disk Refer to your host and application software documentation for recovery procedures m Attempt an EMPTY PICKER test see Internal tests on page 41 m If unsuccessful contact your support representative HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 49 Troubleshooting Table 6 Troubleshooting installation Continued Problem MAILSLOT SENSOR is displayed when a disk is inserted into the mailslot Solution m Remove and then replace the disk fully into the mailslot m if unsuccessful the jukebox mailslot sensors may have failed Contact your service representative EJECT ERROR is displayed when a disk eject is attempted m Press CANCEL Attempt to eject the disk again m If the LED on the control panel is amber cycle power to the jukebox and try to eject the disk again when READY is displayed m If there is no disk in the mailslot and this error message repeats contact your service representative RESERVED is displayed when a disk load or eject is attempted The appli
37. ll storage slots are full For best results the jukebox should contain as many disks as there are drives plus two additional disks The transport and mailslot must be empty INIT MECHANICS Runsthe FIND PLUNGE HOME FIND XLATE HOME and INIT ELEM STATUS tests Each test is run one time per test loop INIT ELEM Physically scans the entire unit to determine which storage STATUS slots contain disks and if the drives contain disks This test appears as ISTAT TEST in all control panel error messages MAGAZINE IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from a randomly chosen full slot to a randomly chosen empty slot with a random flip It then moves the disk back to its original storage slot with its original orientation This test displays FALL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty MAILSLOT IO Makes a combination of moves with a PASS FAIL result It moves an optical disk from the lowest numbered full slot to the mailslot with a random flip It then moves the cartridge back to its original slot with its original orientation This test displays FAIL if there are no disks in the jukebox or if all storage slots are full The drives and mailslot must be empty TRANSLATE TEST Moves the disk transport mechanism from side to side No disks are required F
38. ly HP authorized service technicians to repair the laser device CDRH Regulations USA only 70 The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States WARNING Use of controls or adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure Note Complies with 21 CFR Chapter 1 Subchapter J HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory Laser Class Information A black on yellow label which reads Class 1 Laser Product printed in English French German Finnish Japanese and Spanish Compliance with International Regulations All HP systems equipped with laser devices comply with appropriate safety standards including IEC825 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 71 Safety and Regulatory 72 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms cartridge A
39. n a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment that is personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label Once the class of the device is determined refer to the following corresponding statement Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Pa
40. new settings do not conflict with other SCSI IDs on the bus SCSI IDS is displayed If the new settings conflict with other IDs on the SCSI bus CONFLICT ABORTED is displayed briefly and then VIEW IDSis displayed Any changes entered are lost and you must repeat the above steps to set a new ID 7 Press CANCEL until READY is displayed Power off the jukebox and then power it back on to save the IDs to the jukebox flash ROM HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 35 Navigation Configuring the jukebox You can set configurations to customize the way the jukebox operates Table 3 lists the jukebox configuration options Table 3 Configuration options RECOVERY ON OFF Toggles between ON and OFF If the configuration is set to ON the jukebox attempts fo recover from errors if the configuration is set to OFF the jukebox immediately stops moving if an error condition occurs The default configuration is RECOVERY ON and recovery should remain ON under normal conditions RECOVERY ON RESTORE DEFAULTS Sets all jukebox configurations to default settings NA CLEAR ODOMETERS Sets all jukebox odometers to zero NA Note Used by service personnel only NEW PASSWORD Allows you to change
41. oad disks into the jukebox mailslot EJECT Used to eject disks from the jukebox mailslot Note An indicates that there are multiple choices available for the displayed menu item When an item is flashing press ENTER to select it or PREV or NEXT to display additional choices HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 29 Navigation Second level menus The jukebox has four second level menus TEST Runs internal tests Note Internal tests should primarily be run by service personnel Only run a test when your service representative requests that you do INFO Retrieves performance information stored in the jukebox logs CONFIG Customizes the way the jukebox functions SCSI IDs Displays SCSI IDs and allows you to change them Note An asterisk indicates that there are multiple choices available for the displayed menu item When an item is flashing press ENTER to select it or PREV or NEXT to display additional choices 30 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation Control panel operations The following operations can be performed from the jukebox control panel Ejecting a disk RI Ejecting a disk page 31 Entering the administration menu password page 32 Changing the administration menu password page 33 Viewing the current SCSI IDs page 33 Changing the current SCSI IDs page 35 Configuring the jukebox p
42. of your nearest HP authorized reseller m Inthe United States call 1 800 282 6672 m In Canada call 1 800 863 6594 m Elsewhere see the HP web site for locations and telephone numbers htto www hp com HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 11 About this Guide 12 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations This chapter describes the following m Identifying panel features page 14 m Using Ultra Density Optical UDO disks page 18 m Using application software page 24 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 13 Operations Identifying panel features Identify the following panel features before you install the jukebox see Figure 1 and Figure 2 on page 15 Front panel features and descriptions Display Menu navigation buttons O Mailslot Activity Indicator Figure 1 Front panel features Display Communicates control panel and status information m Mailslot Used to insert and remove disks from the jukebox m Menu navigation buttons Used to access jukebox menus m Activity indicator Lit to indicate power and drive status as well as the occurrence of faults 14 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations Back panel features and descriptions O SCSI ports Power switch Power receptacle Figure 2 Back panel features m SCSI ports 68 pin high density SCSI connectors Micro D type used for at
43. on Forgot the password m Enter the default password 000 000 000 m If unsuccessful contact your service representative You want to stop a test that is running Press CANCEL The current test loop continues until finished then the test stops HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 51 Troubleshooting Retrieving log history In addition to the procedures listed in the previous sections the jukebox log history may assist in the troubleshooting process See Retrieving log history on page 37 for more information on how to access the log using the jukebox control panel Running an internal test If your service representative requests that you run an internal test see Running an internal test on page 40 for more information on how to access the test options using the jukebox control panel 52 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Troubleshooting Using HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools L amp TT is a robust diagnostic tool for tape mechanisms tape automation magneto optical and UDO products L amp TT provides functionality for firmware downloads verification of device operation maintenance procedures failure analysis corrective service actions and some utility functions Seamless integration is provided with HP s hardware support organization through generating and emailing support tickets The suppor
44. ore continuing m Ensure the jukebox is connected and powered on The jukebox must be on and displaying READY when booting the host computer for the jukebox to be recognized m Check that the SCSI bus has been terminated and that the maximum cable length has not been exceeded m Check SCSI ID assignments and resolve any conflicts m Ensure you are connected to the correct SCSI Be iy e UDO jukeboxes are LVDS devices m If using a narrow 8 bit HBA make sure that all addresses are in the range O through 7 m For Windows operating systems use the device manager to rediscover the jukebox m For HP UX use ioscan to verify that the HBA and attached devices are claimed m For other operating systems refer to the system administrators guide for diagnosing missing peripherals 46 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Troubleshooting Table 6 Troubleshooting installation Continued Problem Solution Check that the application software is compatible with the jukebox m Check that the device is present on the system using HP StorageWorks Library amp Tape Tools available from http www hp com support tape tools m Power cycle the jukebox and power down the host Wait until the ee completes its power cycle efore powering up the host The power on selftest failed and m Ensure the two shipping screws on DEVICE FAILED is displayed the left side of the jukebox have
45. otecting a UDO disk 20 Loading a disk into the drive 21 Maintaining UDO media 2 22 Using application software 24 2 NOVO cias ens see Ee ERG VE RENATA RENE Eau ERE E 25 Control panel features and descriptions 26 Using selection buttons dr Re olaa 27 Jukebox menu tree sues eem ete ee E i 28 Top level menus eh a hh 29 Second level Menus iii Re twee pace hea pp ve QR Gales RR e ca E 30 Control panel operations ehh 31 Ejecting EE 31 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 3 Contents Entering the administration menu password 32 Changing the administration menu password 33 Viewing the current SCSI IDs 33 Default SCSI Hie ec ce ed MR ke i nee ee eee dune d 34 Changing the current SCSI IDs 35 Configuring the jukebox 36 Retrieving log histo oc ed eee ha i aed be NEE EEN e AEN ee s 37 Running an internal rest 40 3 Troubleshooting EE EE 45 Troubleshooting common problems 46 Retri ving log story carica arie ei ai 52 Running an internal test 52 Using HP StorageWorks Library
46. password on page 32 TEST is displayed Press NEXT until CONF IG is displayed and then press ENTER Press NEXT or PREV until the name of the configuration you want to set is displayed and then press ENTER If the configuration has multiple settings the current setting flashes Proceed to step 5 Otherwise the configuration is set and a confirmation message is displayed If the current configuration setting is flashing press NEXT or PREV until the desired setting is displayed and then press ENTER OPTION SAVED is displayed and then the configuration s name and setting is displayed indicating that the configuration is set Press CANCEL to return to READY Power off the jukebox and then power it back on to save the configuration to the jukebox flash ROM Retrieving log history R BRADY gt ADMIN gt INFO To display information stored in the jukebox operating logs 1 With READY displaying on the control panel press NEXT until ADMIN is displayed Enter the administration password see Entering the administration menu password on page 32 TEST is displayed Press NEXT until INFO is displayed and then press ENTER Press NEXT until the name of the log you want to access is displayed and then press ENTER HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 37 Navigation 5 After you are finished viewing log information press CANCEL to return to READY
47. pouvant exposer les contacts internes et cr er un risque d lectrocution pour l utilisateur HP decline toute responsabilit en cas d utilisation d un cordon d alimentation non approuve AVVERTENZA E possibile utilizzare questo prodotto solo con un cavo di alimentazione approvato da HP specifico per il paese di utilizzo L utilizzo di cavi di alimentazione non approvati da HP pu produrre 1 non conformit ai requisiti di sicurezza specifici del paese di utilizzo 2 amperaggio del conduttore insufficiente con conseguente surriscaldamento e potenziale rischio di lesioni a persone e o cose 3 rottura del cavo di alimentazione con conseguente esposizione dei contatti interni e potenziale rischio di scosse elettriche per l utente HP declina qualsiasi responsabilit in caso di utilizzo di cavi di alimentazione non approvati da HP HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Operations VORSICHT Dieses Produkt darf ausschlieBlich mit einem von HP f r die A N Verwendung in Ihrem Land zugelassenen Netzkabel verwendet werden Die Verwendung eines nicht von HP zugelassenen Netzkabels kann folgende Konsequenzen haben 1 Nichteinhaltung spezifischer nationaler Sicherheitsbestimmungen 2 berschreiten der Strombelastbarkeit des Netzkabels was zu einer berhitzung und in der Folge zu Verletzungen und oder Sachsch den f hren kann 3 Stromschlaggefahr durch offen liegende Adern bei Kabelbruch F r den Fall dass ni
48. rent SCSI IDs RI EADY gt ADMIN gt SCSI IDS gt VIEW IDS gt To view current SCSI IDs 1 With READY displaying on the control panel press NEXT until ADMIN is displayed and then press ENTER HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 33 Navigation 5 Default SCSI IDs Enter the administration password see Entering the administration menu password on page 32 Press NEXT until SCSI IDS is displayed and then press ENTER JKBX ID yyorDRIVE xx ID yy is displayed Press NEXT or PREV to scroll through the current SCSI IDs Press CANCEL to exit Default SCSI IDs are m Jukebox 6 m Drivel 5 m Drive2 4 34 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Navigation Changing the current SCSI IDs READY gt ADMIN gt SCSI IDS gt To change the SCSI IDs 1 Follow the instruction in Viewing the current SCSI IDs on page 33 until the list of SCSI IDs is displayed 2 Press NEXT until the setting you want to change is displayed and then press ENTER The ID begins flashing 3 Press NEXT or PREV until the new ID that you want is displayed and then press ENTER 4 Repeat step 2 and step 3 until you have changed all the IDs that need to be updated Press NEXT until UPDATE is displayed and then press ENTER UPDATE or WAIT FOR UPDATE and then IDS SAVED is displayed briefly Ifthe
49. rite protecting 20 P ports SCSI 15 power receptacle 15 switch 15 troubleshooting 46 R related documentation 8 retrieving log history 37 S SCSI bus type 46 SCSI IDs changing 35 setting 34 SCSI interface ports 15 76 setting the SCSI IDs 34 specifications drive 58 environmental 56 media 59 switch power 15 symbols in text 9 T technical support HP 10 tests running 40 text symbols 9 troubleshooting 46 48 53 U UDO media 18 19 20 21 22 W warning laser safety 70 web sites HP storage 11 Library and Tape Tools 53 write protecting disks 20 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide
50. s File names application names and text Italics emphasis User input commands and directory names Monospace font and system responses output and messages COMMAND NAMES are uppercase monospace font unless they are case sensitive Variables lt monospace italic font gt Web site addresses Blue underlined sans serif font text http www hp com 8 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide About this Guide Text symbols The following symbols may be found in the text of this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death AVERTISEMENT le non respect de ces instructions expose l utilisateur a des risques potentiellement tr s graves messaggio cosi evidenziato pud provocare lesioni personali o mettere d AVVERTENZA La mancata osservanza delle indicazioni fornite in un in pericolo la vita dell utente VORSICHT In dieser Form hervorgehobener Text weist darauf hin dass die Nichtbeachtung der Anleitungen zu Verletzungen oder zum Tod f hren kann ADVERTENCIA el texto con esta marca indica que si no se siguen las instrucciones pueden producirse lesiones corporales o incluso la muerte A SA fett ABAOBSOERORBE FHC TBH b45E4EBZRLEI ES NEAR XA AT MURARBSPHBSASRIE u BET SRASAL HP StorageWorks 700ux 1100u
51. t ticket delivers a snapshot or an in depth view of the storage system L amp TT is a free download from the Web and deploys in fewer than five minutes It is ideal for customers who want ensured product reliability self diagnostics and faster resolution of device issues For more information visit htto www hp com support tapetools hp home products amp services support amp drivers solutions how to buy search contact hp B o hp storage allot hp US invent storage tape storage HP StorageWorks Library and Tape Tools overview amp features printable version Business Value product information K gt Overview amp features j i specifications amp warran Storage products s Diagnosing HP s tapeand 4 a amp answers i magneto optical storage i gt Archival ducts Providi technical documents Network attached products Providing customers a 101000 Neng egen software downloads Array systems i i Moda J L amp TT for Windows Software S L amp TT for HP UX Tape systems L amp TT for Linux Solutions L amp TT for Linux 64 bit L amp TT for NetWare Product portfolios L amp TT for Tru64 Entry level storage Mid range storage 8 la f f Figure 8 HP StorageWorks L amp TT HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide 53 Troubleshooting 54 HP StorageWorks 700ux 1100ux Optical Jukebox User
52. taching the SCSI cable from the jukebox to the host computer One port must have a SCSI cable connected and the other must have a SCSI terminator connected to it Power switch Turns power to the jukebox on and off Power receptacle Used for connecting the power cord to the jukebox located on the bottom of the power distribution assembly HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 15 Operations 16 WARNING This product can only be used with an HP approved power cord for your specific geographic region Use of a non HP approved power cord may result in 1 noncompliance with individual country specific safety requirements 2 insufficient conductor ampacity that could result in overheating with potential personal injury and or property damage and 3 a fractured power cord which could cause the internal contacts to be exposed which potentially could subject the user to a shock hazard HP disclaims all liability when HP approved power cords are not used AVERTISEMENT ce produit ne peut tre utilis qu avec un cordon d alimentation approuv par HP pour votre zone g ographique L utilisation d un cordon d alimentation non approuv par HP vous expose ce qui suit 1 non conformit aux sp cifications de s curit du pays concern 2 intensit admissible du conducteur insuffisante pouvant provoquer une surchauffe cr ant un risque de blessure ou d endommagement du produit et 3 rupture de cordon
53. tas f r laserstr lning som verskrider gr nsen f r laserklass 1 Hewlett Packard levymuistiasemien sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Levymuistiaseman sis lle asennettujen luku kirjoitusyksik iden suojakoteloa ei tule avata huoltotoimenpiteiden yhteydess VARO Mik li luku kirjoitusyksik n suojakotelo avataan ja suojalukitus ohitetaan olet alttiina lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om skyddsh ljet av den optiska drivmodulen ppnas och sp rren urkopplas d apparaten r i funktion uts ttas anv ndaren f r laserstr lning Betrakta ej str len Tiedot luku kirjoitusyksik ss k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 660 nm Teho 60 mW Turvallisuusluokka 3B English translation of Finland regulatory information 66 LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT Hewlett Packard jukeboxes are for user safe class 1 laser products In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Safety and Regulatory The jukebox was type approved in Finland for laser safety by the National Board of Labour Protection The safety class of the products was defined according to the resolution No 472 1985 of the Council of State an
54. ves a disk into the disk transport mechanism from the first storage slot containing a disk EXERCISE MECH Runs the TRANSLATE TEST FLIP TEST MAGAZINE IO DRIVE IO and MAILSLOT IO tests Each test runs one time per test loop WELLNESS TEST Checks the general capability of the jukebox Requires one loaded disk The drives transport and mailslot must be empty Runs INIT MECHANICS and EXERCISE MECHANICS Each test runs one time per test loop MAILSLOT SENSORS Displays the current state of the mailslot sensors If a sensor is not blocked a 0 is displayed If a sensor is blocked an x is displayed The display automatically updates when the status changes STARWARS The display shows F 0 B 0 Each 0 indicates one of the paths that the disk transport mechanism follows in front of each stack of optical disks If the path is clear a 0 displays if the path is blocked because of an optical disk that is not inserted fully into its storage slot for cum an is displayed This display is automatically updated it the status changes 42 HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide Navigation Table 5 Internal tests Continued Test Name Description FLIPPER Displays the state of the front and back flip sensors 0 SENSORS indicates the sensor is not blocked and
55. voltage differential SCSI LVDS 68 pin Certification Safety IEC 60950 1999 3rd Edition Emissions FCC Class A CISPR 22 Class A CISPCR24 Laser EN 60825 1 CDRH HP StorageWorks 700ux 1100ux Optical Jukebox User Guide 57 Specifications Drive specifications Table 9 Drive specifications Characteristic Specification Disk capacity 30 GB Average seek 35 msec Rotational speed m 2100 RPM 0 5 WORM m 1950 RPM 0 5 Rewritable Data transfer rate software and system m Reads max sustained dependent WORM 7 96 MB sec Rewritable 7 99 MB sec m Writes max sustained WORM 3 98 MB sec Rewritable 3 99 MB sec m Burst synchronous 40 MB sec m Burst asynchronous data in ges W Burst asynchronous data out 40 MB sec Disk load time 5 sec typical Disk unload time 3 sec typical Read write compatibility rs UDO 1st generation format only Interface type SCSI LVD 68 pin MSBF 500 000 load unload cycles Read write error rate uncorrectable lt 1 per 10 bytes read Seek error rates m Recoverable lt 1 per 100 000 seeks m Hard error seeks 1 per 10 000 seeks 58 HP StorageWorks 700ux 1100ux Optical Jukebox User Guide Media specifications Table 10 Media specifications Specifications Rewritable Characteristic WORM Specification Specification General Recording capacity 30 GB 30 GB Archival life recorded 50 ye
56. x Optical Jukebox User Guide 9 About this Guide Caution Text set off in this manner indicates that failure to follow directions PAS could result in damage to equipment or data Note Text set off in this manner presents commentary sidelights or interesting points of information Getting help If you still have a question after reading this document contact an HP authorized service provider or access our web site http www hp com HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site http www hp com support Note For continuous quality improvement calls may be recorded or monitored Be sure to have the following information available before calling Technical support registration or contract number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Detailed specific questions HP StorageWorks Library and Tape Tools L amp TT Support Ticket if applicable 10 HP StorageWorks 700ux 1 100ux Optical Jukebox User Guide About this Guide HP storage web site The HP web site has the latest information on this product Access storage at http www hp com country us eng prodserv storage html From this web site select the appropriate product or solution You can also visit http www hp com go udo HP authorized reseller For the name
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