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Symantec Norton PartitionMagic 8.0 (10355501) for PC

1. 9 When you are prompted to save the file select Yes 10 When you see the DOS prompt C gt reboot your machine Using PartitionMagic With a SCSI Hard Disk To use PartitionMagic on a SCSI hard disk you must have a SCSI controller card that supports software Interrupt 13 Most SCSI controller cards let you enable software Interrupt 13 support in the BIOS through the card If your SCSI controller card does not contact the manufacturer to determine if your adapter can support software Interrupt 13 As a general rule if you are able to use FDISK to partition the disk you will also be able to use PartitionMagic Appendix B Troubleshooting PqRP Partitions If your computer fails during a PartitionMagic operation you may see a partition that displays as PqRP or PQFLEX in the partition list in the main screen PartitionMagic flags a partition with a PqRP file system and a PQFLEX label so you know that the partition has been modified You should assume that a PqRP partition is not stable Contact Norton technical support for help in recovering data from a PqRP partition Merging Partitions with Different NTFS Version Numbers PartitionMagic cannot merge partitions that have different NTFS version numbers Where do version numbers come from The Windows operating system assigns version numbers to NTFS partitions when they are created Windows NT 4 0 creates version 1 2 Windows 2000 creates version 3 0 and Windows XP creates versio
2. Hiding and Unhiding Partitions The Hide Partition operation lets you secure partitions against unwanted user access You can perform this operation on FAT FAT32 and NTFS partitions When you hide a partition it will not be assigned a drive letter the next time you boot your computer 1 Select the partition you wish to hide 2 Click Partition gt Advanced gt Hide Partition or Unhide Partition Unless you are running Windows NT 2000 XP unhiding multiple primary partitions may cause your machine to be unbootable The Hide Partition dialog appears warning you that drive letters may change Norton PartitionMagic 63 3 To confirm that you want to hide the partition click OK Under Windows 9x and Windows Me hiding and unhiding partitions can cause the drive letters of other partitions to change When this happens your computer may not boot and applications may not run Norton recommends that you allow DriveMapper to run automatically to update drive letter references that change as a result of hiding or unhiding partitions If your hard disk has more than one primary partition only one is visible by default When you use the Set Active operation PartitionMagic unhides the selected primary partition and hides other primary partitions While you can unhide more than one primary partition we recommend that you do not If you are running Windows NT 2000 XP partitions are not hidden automatically therefore you can have
3. Chapter 2 PartitionMagic Basics PartitionMagic Main Window 2 0 cece eee eee eens 14 Rescue Disk Main Window esseeeeeee e 15 Process OVervieW 4i ce eh eA oe RR ER Eu A ae oA Paes he 16 Selecting a Hard Disk and Partition 0 0 eee ee eee 17 Selecting an Operation i3 cde tice ey Pleas ete Deane se VENE VERS 18 Undoing an Operation uolo Up er 18 Viewing Pending Operations 0 0 cece cee e 19 Applying Changes to Your System 0 0 cece ee eee eee 19 Supported File Systems sseseeeeeeeee I 20 Changing PartitionMagic Preferences slleleeeeeeeeeee 21 Using International Keyboards leseeleeeeee eee 23 Defragmenting a Hard Drive nes niae se na eE a ER E TAE eh 24 Get ng Help de Cea a Seay ae Ep ues e Gee aR 24 Chapter 3 Managing Partitions Integrity Checks oorr RERUM Ee RE eru 28 Browsing Partitions 2 vs aoa tie wise sl dak We RR REEL E RE 28 Resizing and Moving Partitions 2 0 0 0 eee e 29 Creating Partitions cie uris ET Den eU RIP EQUUM ERAS Vee 34 Deleting Partitions eet ecne eaa e eR RR Re a a 44 Norton PartitionMagic vii Undeleting Partitions orc sere e eget nab AS Dent bow ate HEU 45 Changing Partition Labels 0 0 0c cece eee 47 Formatting Partitions llle 48 Copying Partitions os scs ele Is ere de be dae Rr Re Redi e 48 Checking Partitions for Errors 0 0 0 cece eee 50 Mer
4. Move the desired entries to the new pattition Original partition 1 New partition Label DATA Label Pri Log Logical Partition Bri Lag Drive Letter D Drive Letter E Directory Structure Directory Structure m Avery C AdobePS 4 2 6 U S English 2 Boot Disk x I Cardware Info C E MAIL C J MY DOCUMENTS C MYFILES C C Cl E EH e L Photos POSC E C RECYCLED C Winlmage a DE main tif ja network txt E 3 Click the Data tab 4 From the Original Partition group box select the files and folders you want to move to the new partition then click the single right arrow Click the left arrow to remove selected files and folders from the new partition To move all files and folders to the new partition click the double right arrow You can also click the left arrow to move selected files and folders back to the original partition if you change your mind You must however have at least one file or folder remaining in each partition IMPORTANT The Split operation is designed to move data files not system files You should not move folders from the operating system partition usually C to the new partition unless they ONLY include data files If you copy a folder that is used by the operating system such as C Documents and Settings username My Documents you may be prompted to reboot your computer an extra time for Windows to apply Norton
5. This is a file attribute that lists all the users that can access a file After conversion all users will have full access to all files Index of access control lists A list of all files that have specific access rights assigned to them After conversion all users will have full access to all files FAST index file This file is sometimes created on Windows 2000 computers After conversion all indexing of keywords will be lost Old versions of files NTFS has the ability to keep versions of files however only the current version of the file is converted and saved Norton PartitionMagic 75 76 Warning Description No Warning The conversion is allowed The most basic NTFS partition still gives files more features than are found in FAT or FAT32 When Windows NT 4 0 is used to copy files from an NTFS partition to a FAT partition no warning is given about the features you are losing Also the conversion will not give you a warning about specific features that cannot be converted These features include e Standard journal file only used internally by NTFS This file is a transaction log of changes to the NTFS file system After conversion the journal file will be lost NTFS specific file attributes NTFS and FAT both have standard file attributes such as Read only Archive Hidden and System NTFS has additional file attributes that can be set After conversion however these additional file attributes will be lo
6. enables you to put a different file system on a partition PartitionMagic has several conversion options that let you convert from one file system to another without destroying existing files in a partition See Converting Partitions on page 69 1 Select the partition you want to format 2 Click Partition Format The Format Partition dialog appears Format Partition F DATA FAT x Formatting this partition will DESTROY the data it contains Y Partition Type FAT Label para coed e 3 From the Partition Type drop down list select the desired file system type If the partition is too small or too large some partition types may not be available 4 Optional Type a label for the partition 5 Click OK Copying Partitions The Copy operation lets you to make an exact duplicate of a partition To copy a partition you must have unallocated space that is equal to or larger than the partition you are copying Reasons why you might want to copy a partition include To duplicate your operating system before upgrading to a new version or a different operating system so that you can remember how the old operating system s windows program icons and properties were set up or so you can recover the original partition if the upgrade fails or is unsatisfactory Chapter 3 Managing Partitions To quickly move a smaller hard disk s contents to a larger new hard disk To change the relative orde
7. 2013 File size does not match FAT allocation for file Run ScanDisk or CHKDSK to fix this error One or more lost clusters are present Run ScanDisk or CHKDSK to fix this error Formatted FAT file system too big for partition This error can occur when The number of sectors in the partition is larger than 65 536 and the bsHugeSects field of the boot sector Big total number of sectors in Norton s DISKEDIT utility shows that there are more sectors in the partition than the partition table shows The number of sectors in the partition is less than 65 536 and the bsSects field of the boot sector Total sectors on disk in Norton s DISKEDIT utility shows that there are more sectors in the partition than the partition table shows This situation can result in data loss when the FAT file system tries to use space outside the partition that does not exist or that belongs to another partition Since file data may exist outside the partition boundary you cannot fix the problem by simply patching the boot sector To correct the error back up all data on the partition delete the partition recreate the partition and restore the data Alternately it has been reported that you can use Norton Disk Doctor to fix this problem A component of FAT geometry is bad This error can occur when The number of clusters on the hard disk is greater than the FAT limits allow This can result from bad values in the boot sector for the n
8. AUTOEXEC BAT files it asks if you want the command executed When you see commands that load device drivers or TSR programs not needed to run PartitionMagic press lt N gt so that the software is not loaded into memory Deleting Operating System Compression Files If you use DOS 6 22 Windows 95 or Windows 98 and your system does not have any compressed drives using programs such as DriveSpace DoubleSpace and Stacker you can delete the operating system compression files DRVSPACE BIN or DBLSPACE BIN from any boot diskette you create This frees conventional memory because DOS 6 22 Windows 95 and Windows 98 load these files into memory regardless of the contents of CONFIG SYS and AUTOEXEC BAT DRVSPACE BIN and DBLSPACE BIN are hidden system files To delete them complete the following 1 Place your boot diskette in your diskette drive 2 Go toa DOS prompt 3 Type A and press Enter You should see A gt on your screen Appendix B Troubleshooting 4 Type ATTRIB R H S BIN and press lt Enter gt 5 Type DEL BIN and press Enter Assigning a CD ROM Drive Letter If your computer has a CD ROM drive or any form of removable media you should be aware of potential problems caused by the way drive letters are assigned to these devices Under Windows NT 2000 XP you can change drive letter assignments with PartitionMagic otherwise this is a function of the operating syst
9. Adjust Free Space menu appears At the bottom of the menu is a slide bar Norton PartitionMagic 105 106 9 To increase compressed space enlarge the compressed volume move the slide bar to the left To increase uncompressed space shrink the compressed volume move the slide bar to the right If you want to shrink the host for a compressed drive move the bar to the right to create more uncompressed space on the host You can then use PartitionMagic s Resize Move operation to make the host partition smaller If you have already used Resize Move to resize the partition larger and want to add more space to the compressed volume move the slide bar to the left Operating System Boot Utilities Both OS 2 s Dual Boot and System Commander 2 0 and above accommodate boot sector changes made by PartitionMagic To install System Commander on drives that PartitionMagic has modified you may need to use System Commander 2 06 or later If you have System Commander on your computer you must configure it so that it does not simultaneously unhide multiple primary partitions To configure System Commander so that it does not create multiple visible primary partitions complete these steps for each operating system selection on the System Commander menu 1 On the Operating System Selection menu select an operating system 2 Press lt Alt S gt 3 Click Local Special Options gt Primary partitions accessible on drive 0 A screen appears with three
10. Cluster Size in bytes or kilobytes Data stored on the partition in bytes and megabytes Wasted space on the partition in bytes and megabytes Total used space in bytes and megabytes the sum of Data and Wasted space Partition Info The Partition Info page is available for all types of partitions including unallocated space and extended partitions Information on this page includes the following Partition type is shown in hexadecimal followed by a text description of the partition or file system type such as FAT FAT32 or NTFS The hexadecimal designation is the conventional way to display partition types Serial Number is shown if the partition s file system uses serial numbers The lower portion of the page shows physical information about the partition First physical sector shows the logical number and the location cylinder head and sector where the partition begins Last physical sector shows the logical number and the location cylinder head and sector where the partition ends Total physical sectors displays the number of sectors in the partition Physical Geometry shows the total number of cylinders heads and sectors on the physical disk where the partition resides File System Specific Info Pages The last page in the Partition Information dialog corresponds to the file system used on the selected partition For example if the file system is FAT or FAT32 the page is FAT Info if the file system is NTFS th
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12. Logical Partition Cancel Help 3 From the Create as drop down list select Logical Partition or Primary Partition As a general rule you should create primary partitions to install operating systems and logical partitions for all other purposes such as storing data and applications However you can install Windows NT Windows 2000 or Windows XP to a logical partition as long as their boot files are in a primary partition See Creating Bootable Partitions on page 38 If you have multiple hard disks you can improve speed by installing operating systems and applications on separate disks If you do not know what type of partition you want to create see Understanding Partitions in Help You should create a primary partition if you plan to install an operating system Refer to Creating Bootable Partitions on page 38 and Installing a New Operating System on page 39 for additional information If you select Logical Partition PartitionMagic automatically creates an extended partition to enclose the logical partition or if you already have an extended partition resizes the extended partition larger to encompass the logical partition The free space must be inside of or adjacent to the extended partition If Logical Partition is unavailable you may already have four primary partitions on the hard disk Or if you have an extended partition you may not have selected a block of free space inside of or a
13. NTFS system partition 37 A advanced operations changing drive letters 62 hide unhide partition 63 resize root 64 resizing clusters 66 retesting bad sectors 62 set active 65 advanced partition hiding 98 applying changes 19 from wizards 80 Windows vs boot mode 20 asterisk in partition list explained 5 automating tasks with wizards 80 backing up data files 8 backing up partitions 48 backup partition creating 8 bad sectors 22 retesting 62 batch error messages 125 boot code boundary 5 39 boot disks creating BootMagic 93 boot mode 20 bootable partitions creating 38 FAT troubleshooting 715 Linux troubleshooting 39 45 NT troubleshooting 3 booting an OS on a second hard disk 98 BootMagic 89 adding operating systems to menu 96 booting from a second hard disk 98 configuring 94 creating a rescue disk 93 deleting items from menu 97 disabling 99 installing 9 modifying menu item properties 98 online help 94 setting passwords 96 startup delay setting 99 system requirements 90 troubleshooting 700 using on a system that ony has NTFS partitions 92 bootstrapping 700 browsing partitions 28 c cancelling changes 19 CD ROM assigning a drive letter to changes applying 19 changing a password changing drive letters 62 check error messages 124 resolving errors 713 checking disk integrity 28 checking partitions 50 cluster size 58 68 cluster waste 57 clusters 64K 22 64K use of 67 FAT require
14. PartitionMagic 55 56 the changes or Windows may not allow you to split the partition If Windows allows you to move a standard folder you will need to redirect files to the new partition from within the applications that used the original partition 5 Optional Type a name for the new partition in the Label text box 6 Select a partition type for the new partition from the Pri Log drop down list You cannot use the Split operation to convert the original partition from primary to logical or vice versa 7 Click the Size tab 8 Size the new partition by moving the bar on the far right in the disk map or by typing the number of MB in the Size text box The original partition will be adjusted to use the remaining space Both the original and new partitions must be at least 40 MB On hard disks larger than 4 GB PartitionMagic will round the size of the partition up to at least 47 MB 9 Click OK The size of the new partition is based on the minimum possible size and the total byte size of the files you are adding to the new partition Any remaining free space is split proportionally between the two partitions according the data in the partitions For example if the two partitions used 2 GB and you included 700 MB of data in the original left partition and 300 MB of data on the new right partition you would have 1 GB of free space available the original partition would get 700 MB of unused space and the new partition would ge
15. PartitionMagic may take an unusually long time Since PartitionMagic performs checks both before and after the move copy and resize operations these operations may be slower with the rescue disk version of PartitionMagic than with the Windows version Command Line Switches The following command line options are supported by the Windows version and the DOS rescue disk version of PartitionMagic unless noted otherwise When you specify multiple options the order is unimportant Switch Description f Lists all the command line options switches for the version of PartitionMagic you are running CAS Copies all sectors within partitions CBS Checks for all bad sectors CEC Checks for extra cylinders DBG Enables debug messages IFC Ignores file system checks 124 Ignores the 1024 cylinder boundary MUP Allows you to move partitions of unknown types NBS Disables bad sector checking NRB Instructs PartitionMagic not to reboot after the program exits Norton PartitionMagic 9 10 Switch Description NSS Does not display the splash screen PQB Forces the batch file to the specified location PartitionMagic creates a batch file when it must perform some operations in boot mode Syntax POMAGIC PQB C where C is the location where you want the batch file to be saved RAV Tells PartitionMagic to read and verify all disk writes Enabling this option increases the length of time needed to perf
16. Selected operation is currently invalid Not all PartitionMagic operations can be performed on all partitions For example you cannot create a partition if there is not enough unallocated space on the hard disk Options that are not available either do not appear on the menus or they appear dimmed Refer to the relevant information in this user guide or the online Help for restrictions that explain why an operation is not available Incorrect Volume Label entered Deletion not performed To delete a partition PartitionMagic requires you to enter that partition s volume label If the volume label you enter does not match the volume label of the partition you want to delete this error appears Incorrect Volume Label entered Unable to proceed To format an existing partition PartitionMagic requires you to enter that partition s volume label If the volume label you enter does not match the volume label of the partition you are attempting to format this error appears Invalid Bad Sector Check value specified This error occurs only in the enterprise version of PartitionMagic from a running script If the script command SET DEFAULT BAD SECTOR TEST STATE is not followed by either ON or OFF this error appears The label entered was too long When you enter a volume label the process that checks the validity of the label displays this message if the label is too long The label must be no longer than 11 characters Invalid charact
17. Type FAT32 Disk 1 Partition Pii 1 Cancel Help 5 Define the menu properties as desired and then click OK For more information on defining runtime menu properties see BootMagic Menu Item Properties in BootMagic s online help Removing an Item from the BootMagic Menu 1 In the BootMagic main window select the item you wish to delete from the BootMagic Runtime Menu list Norton PartitionMagic 97 98 2 Click Delete Deleting an OS from the BootMagic menu does not remove the OS from your system The OS remains in its partition and can be added again to the menu if desired Modifying a Menu Item s Properties 1 In the BootMagic main window select the item you wish to modify 2 Click Properties 3 Modify the properties as desired then click OK For a description of each property see BootMagic Menu Item Properties in BootMagic s online help Setting a Default Operating System BootMagic automatically selects the OS on the home partition that is the partition on which BootMagic is installed as the system default This is the OS that BootMagic automatically boots if another OS is not chosen before the startup delay expires or if the startup delay is set to None For more information on the startup delay see the next section Setting the Startup Delay 1 In the BootMagic main window select the operating system you wish to set as the system default 2 Click Set as Default Booting f
18. based on the size of the partition as shown in the following tables DOS and Windows default FAT cluster sizes Partition Size MB FAT Type Sectors Per Cluster Cluster Size 0 15 12 bit 8 512 bytes 16 127 16 bit 4 2K 128 255 16 bit 8 4K 256 511 16 bit 16 8K 512 1 023 16 bit 32 16K 1 024 2 047 16 bit 64 32K 2 048 4 096 16 bit 128 64 K Only compatible with Windows NT 2000 XP Windows default FAT32 cluster sizes Partition Size GB Sectors Per Cluster Cluster Size 0 256 8 01 8 4K 8 02 16 02 16 8K 16 03 32 04 32 16K gt 32 04 64 32K 68 Chapter 4 Completing Advanced Disk Operations C HA PT ER Converting Partitions This chapter includes the following information Procedure for Converting Partitions Converting FAT Partitions to FAT32 Converting FAT Partitions to NTFS Converting FAT32 Partitions to FAT Converting FAT32 Partitions to NTFS Converting FAT FAT32 Partitions to 4K Aligned Converting NTFS Partitions to FAT or FAT32 Converting Partitions to Logical or Primary 69 Procedure for Converting Partitions You can convert the following file system formats FAT partitions to FAT32 FAT partitions to NTFS Windows NT 2000 XP only e FAT32 partitions to FAT e FAT32 partitions to NTFS Windows 2000 XP only e FAT FAT22 partitions to 4K aligned NTFS partitions to FAT NTFS partitions to FAT32 You can also convert primary partitions to logical and logical partitions to primary IMP
19. by Windows NT Windows 2000 or Windows XP Cancel Help 7 Click either Primary or Logical 8 Click OK You cannot convert from primary to logical if another primary partition exists between the chosen partition and an existing logical partition You cannot convert from logical to primary if the conversion would result in more than four primary partitions or the partition has one or more logical partitions to the left and one or more logical partitions to the right Norton PartitionMagic 77 C HA PT ER Using Wizards This chapter includes the following information Overview Running Wizards Create New Partition Wizard Create Backup Partition Wizard Install Another Operating System Wizard Resize a Partition Wizard Redistribute Free Space Wizard Merge Partitions Wizard Copy Partition Wizard 79 80 Overview PartitionMagic includes seven wizards for common tasks The wizards provide an alternative to performing the tasks manually using the commands on the Partition menu You do not have access to the wizards if you run PartitionMagic from the rescue disks Running Wizards There are two ways to run a wizard Click under Pick a task in the upper left pane of the main screen Choose the task you want to perform from the Tasks menu Applying Changes When you complete a wizard the disk map and partition list in the main window reflect the changes you entered However the changes do not actu
20. default OS and a startup delay With BootMagic you can easily switch between OSs using whichever OS best suits your immediate needs You can even try out a new OS risk free knowing that your old OS is there readily accessible when you need it BootMagic System Requirements The following table lists the minimum and recommended system requirements for installing and using BootMagic Hardware Software Requirement Processor Pentium RAM 32 MB for Windows 9x Me 128 MB for Windows NT 4 0 Windows 2000 or Windows XP Hard disk free space 10 MB CD ROM drive Any speed 3 5 inch diskette 3 5 inch diskette drive drive Operating system Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP Monitor SVGA Pointing Device Microsoft compatible mouse 90 Chapter 8 BootMagic Supported Operating Systems BootMagic can be configured to boot to the following operating systems Windows 98 e Windows 95 Windows Me Windows NT 4 0 Windows NT 3 51 Windows 3 x must be installed with DOS 5 or later MS DOS 5 0 or later Installing BootMagic Windows 2000 Windows XP PC DOS 6 1 or later Open DOS Linux BeOS Most other versions of DOS You can install BootMagic from Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 Professional and Windows XP 1 Insert the PartitionMagic CD in your CD drive 2 Click BootMagic from the PartitionMagic setup screen then click Install to lau
21. designated as a system area Because the number of sectors needed for this system area varies the first cluster may not be aligned on any particular boundary During a convert operation from FAT or FAT32 to NTFS all the sectors in the system area must be converted to clusters The cluster size of the resulting NTFS partition is dependent on how many sectors are in the system area If the number of sectors in the system area is a multiple of eight then the NTFS cluster size can be up to 4K in size 8 sectors x 512 bytes per sector equals 4K If the number of sectors is not a multiple of eight then a smaller cluster size must be used when converting to NTFS When you convert a FAT or FAT32 partition to 4K aligned the operation will check the number of sectors in the system area to see if it is a multiple of eight If it is not it will adjust the value by padding the number of sectors in the system area and shifting all the data clusters accordingly This will ensure that if you decide to convert the partition to NTFS at a later time it is possible to have 4K clusters on the resulting partition Converting NTFS Partitions to FAT or FAT32 Converting an NTFS partition to FAT lets you view the contents of the partition from DOS or Windows 9x Me NT 2000 XP Converting an NTFS partition to FAT32 lets you view the contents of the partition from Windows 95b 98 Me 2000 XP However a FAT32 partition will not be accessible to Windows 95a and Windows
22. disks to set the operating system partition active for where you want BootMagic installed Then install BootMagic If applicable With BootMagic installed add the operating system to your BootMagic configuration so that you can select the operating system you want to boot For more information about BootMagic see BootMagic on page 89 Reboot the computer Scenario 1 Creating a Primary Partition for Windows NT Sample System Configuration One 4 GB hard disk with one active primary FAT32 partition C running Windows 98 C WIN98 41182MB FAT32 Objective Resize drive C smaller In the unallocated space created create a primary FAT partition where Windows NT can be installed C WINS8 D 25198MB FAT32 1498 2MB FAT Chapter 3 Managing Partitions Procedure 1 Resize drive C smaller by 1 5 GB For more information see Resizing and Moving Partitions on page 29 The partition where you want to install Windows NT must begin in the first 2 GB of the disk or Windows NT will not be bootable You may need to move your existing partition to the end of the disk then create the Windows NT partition at the beginning of the disk 2 Create a primary partition in the unallocated space using the following information Partition Type Select FAT Do not select FAT32 unless you are using Windows 2000 or later Earlier versions do not recognize FAT32 partitions Label Type one if desired Size Type 1500 IM
23. evaluate the integrity of the partition Back up the files on any partition that passes the Check for Errors operation Then remove the virus and perform the Check for Errors operation on the partitions again Delete and recreate any partitions that fail the check Finally reinstall the operating systems and restore the backup files as necessary Partition Will Not Boot After Resizing Occasionally resizing a FAT partition displaces the first few files on the partition such as IO SYS and MSDOS SYS if the partition contains an operating system If you resize a boot partition and then it fails to boot run SYS COM from DOS or from the PartitionMagic rescue disks Generating Diagnostic Reports with PartitionInfo PartitionInfo generates a report showing the contents of your hard disk partition table This information is helpful in resolving various partitioning problems PartitionInfo is available in English only You can run PartitionInfo under Windows 95 Windows 98 Windows Me Windows NT 4 0 Workstation Windows 2000 Professional and Windows XP If you are using DOS or Windows 3 x run PARTINFO EXE see page 117 Every time you run PartitionMagic it creates a snapshot file PO DEBUG TXT that includes information about all the disks and partitions on your machine The file is saved in the system root Temp directory for Windows NT 2000 XP or the Windows System folder for Windows 95 98 Me PartitionMagic also saves up to five previous
24. issue you should run PartitionMagic from rescue diskettes Norton PartitionMagic 137 APPENDIX Service and Support Solutions The Service amp Support Web site at http service symantec com supports Symantec products Customer Service helps with nontechnical issues such as orders upgrades replacements and rebates Technical Support helps with technical issues such as installing configuring or troubleshooting Symantec products Methods of technical support and customer service can vary by region For information on support offerings in your region check the appropriate Web site listed in the sections that follow If you received this product when you purchased your computer your computer manufacturer may be responsible for providing your support Customer service The Service amp Support Web site at http service symantec com tells you how to Subscribe to Symantec newsletters Locate resellers and consultants in your area Update your product registration Find out about orders returns or a rebate status Access Customer Service FAQs Posta question to a Customer Service representative Obtain product information literature or trialware For upgrade orders visit the Symantec Store at http www symantecstore com 139 Technical support Symantec offers two technical support options for help with installing configuring or troubleshooting Symantec products Online Service and Support Conne
25. multiple visible primary partitions Resizing the Root Directory The Resize Root operation lets you change the maximum number of entries that can be placed in the root directory of a FAT partition The number of root entries is set at the time the partition is formatted the limit does not expand automatically as it does in a subdirectory or in a FAT32 partition Consider increasing this number if you use Microsoft long filenames in the root directory During this operation data within the partition is unaffected 1 Select the partition whose root directory you want to resize 2 Click Partition gt Advanced gt Resize Root The Resize Root dialog appears displaying the number of used entries and the current capacity Resize Root WIN31 Hidden FAT x Currently used 200 entries Current capacity 512 entries Mew capacity 312 zi ces dee 64 Chapter 4 Completing Advanced Disk Operations 3 In the New capacity box type or select the number of entries you want the root directory to have The number you type will be rounded to one that preserves the current cluster alignment 4 Click OK Occasionally enlarging the root directory displaces the first few files on the partition such as IO SYS and MSDOS SYS if the partition contains an operating system If the root directory is on a boot partition and the partition fails to boot after resizing the root directory you should run the SYS command to move the displace
26. new partitions together occupy the same amount of hard disk space as the original partition The file system for the partition does not change For example if you had a 2 GB FAT partition and you split it the left and right partitions together would use 2 GB and both would be FAT partitions When you split a partition you can select the files and folders that you want the new partition to include You can also label the new partition specify whether it is primary or logical and specify the new size of the partition 1 Select the partition you want to split You can split a partition if it is 100 MB or larger A FAT partition must have at least 5 unused space or the Split command will be dimmed on the menu A FAT32 partition requires 1096 unused space to split Norton does not recommend splitting your operating system partition or moving your Windows folders or program files into the new partition 2 Click Partition gt Split Chapter 3 Managing Partitions If Split is dimmed unavailable on the menu it is most likely because you are trying to split a primary partition when you have already reached the maximum four primary partitions such as three primary partitions and one extended partition allowed on a hard disk You can however split a logical partition within an extended partition Split Partition D DATA FAT32 x Data Size The new partition will be created at the right of the original partition
27. of the computer s address space PartitionMagic uses a DOS extender If not enough memory is available PartitionMagic cannot access the hard disk For possible solutions see Freeing Memory to Run PartitionMagic under DOS on page 110 Cannot lock drive Under multitasking operating systems such as Windows 95 PartitionMagic must lock a partition before it can safely modify it If the hard disk contains files that are in use by another process PartitionMagic cannot lock the partition Cannot lock a locked drive Verify that the partitions you are attempting to modify are not on a locked hard disk The Beta version is no longer safe to use Norton occasionally releases beta versions and evaluation versions of PartitionMagic Both versions are not as safe as release versions therefore Norton builds an expiration date into each version After a predetermined test period the beta or evaluation version no longer functions Disk Access Errors 40 56 Errors in the 40 56 number range indicate that accessing your disk is not possible and often result from hardware problems Some problems may have simple solutions for others the only solution may be replacing the hard disk When possible PartitionMagic detects major errors before any changes have been made so you can back up your data before replacing the hard disk Appendix B Troubleshooting 45 48 49 50 CRC error in data When PartitionMagic or any other program
28. one of the operations on the action panel or the toolbar When you place the pointer on a toolbar button a pop up window displays the button s function e In the disk map or partition list right click the partition you want to change then click the desired operation from the context menu Onthe menu bar click Partition then choose the desired operation If you are running PartitionMagic from the rescue disks click Operations on the menu bar then choose the desired operation For more information about the items on the Partition menu see Chapters 3 4 and 5 of this user guide Undoing an Operation To undo or reverse the last operation performed click General gt Undo Last Change on the menu bar press lt Ctrl Z gt or click Undo in the action panel If you have performed an operation using a wizard Undo Last Change will undo all the changes made by the wizard To discard all the pending operations click General gt Discard all Changes or press lt Ctrl D gt Chapter 2 PartitionMagic Basics Viewing Pending Operations PartitionMagic queues operations until you apply them You can view the operations that are pending at any time at the bottom of the action panel or you can display a more detailed view 1 Click View gt Operations Pending The Operations Currently Pending dialog appears iBi xi 3 operations pending Number Description 1 Resizing partition C WIN2K FAT32 Primary volum
29. or undo changes after you have applied them Applying Changes in Windows vs Boot Mode When you apply changes PartitionMagic evaluates your system to see if changes are being made to partitions where there are open files such as when you modify the C drive while running Windows If there are no open files the changes will be applied while Windows is running If there are open files PartitionMagic must go into boot mode to apply the changes When prompted click OK to go into boot mode You do not need to have DOS installed on your system to apply changes in boot mode Supported File Systems You can create or modify the following partition types with PartitionMagic Before making modifications you should ensure that both the partition type and operating system on your machine are supported by PartitionMagic Partition Type Description Extended The extended partition gets around the arbitrary four partition limit for a disk An extended partition is a container in which you can further divide your disk space by creating logical partitions An extended partition does not directly hold data You must create logical partitions within the extended partition to store data Extendedx An extendedx partition functions like an extended partition but is not limited to the first 8 GB 1024 cylinders on a hard disk Linux kernels below 2 2 do not support extendedx partitions FAT Uses file allocation table FAT and clusters The FAT file sy
30. page 50 When you fix this error PartitionMagic updates the file s parent directory information 1609 Lost cluster s The volume bitmap shows clusters as being used which are not used no file claims them This error can be fixed when you perform the Check operation For more information see Checking Partitions for Errors on page 50 PartitionMagic lets you fix this error by either deleting the lost clusters or by saving them in a file in the root directory The filename is FILEXXXX PQE where XXXX is a number between 0000 and 9999 1630 Inconsistent sizes in attribute header File size information is incorrect This error can be fixed when you perform the Check operation For more information see Checking Partitions for Errors on page 50 When you fix this error PartitionMagic computes the correct file size information 1644 Bad system file sequence number A system file has a bad sequence number System files must have a sequence number from 1 to 15 A partition with this problem may pass Windows NT CHKDSK but Windows NT does not mount the partition the next time the operating system is started 41647 Error in root directory index There is an error in the root directory s index Running Windows NT CHKDSK does not fix this problem but Windows NT automatically rebuilds the root directory on the partition the next time it is started 1681 Data is compressed or sparse There are compressed or sparse files on an
31. partition type you specified cannot be created in the space available this error appears Partition selected is invalid This error message displays only in the enterprise version of PartitionMagic from a running script If the partition selected from the Select Partition command is not a valid partition this error appears Unable to set to proper partition after last operation Script halted This error message appears only in the enterprise version of PartitionMagic from a running script After each operation PartitionMagic ensures that the right partition is still selected If PartitionMagic is not able to select the proper partition it ends script processing and displays this error Unable to get information for the specified partition PartitionMagic reports this error most commonly when MS DOS based terminate and stay resident programs TSRs are running in the background These TSRs will be located in the Config sys or Autoexec bat files One such TSR is the SUBST command The SUBST can be used to associate a path with a drive letter This creates a virtual drive that can be accessed as an additional local drive The SUBST command is classified as a dirty or deadly TSR and cannot be loading at the same time that PartitionMagic is loading To solve the problem you must remark out the Config sys or Autoexec bat line that is loading the SUBST command This command can be reinstated after running PartitionMagic
32. product folder If you are running under Windows NT and do not have DOS available you can use the DOS rescue diskettes you created for your Norton software Operating System Errors over 10 000 Any number over 10 000 indicates an operating system error To determine the number of the operating system error subtract 10 000 For example 10 032 10 000 32 Consult your operating system documentation for information about resolving the error Exit Code 12 PartitionMagic needs free sectors in track 0 to install the virtual floppy file that applies operations in boot mode If PartitionMagic cannot find free sectors in track 0 it returns this exit code If you encounter this error the following steps should resolve the problem Appendix B Troubleshooting 1 Download the head zip file from ftp symantec com public english us canada tools pq utilities and unzip it to a folder on your hard disk 2 Bring up a command prompt change to the folder where you unzipped the head zip file and type MBRutil SH head0 dat This creates a backup of the first head head 0 of your hard drive which you can restore if something goes wrong when you run the Wipetrk exe program NOTE The command to restore the first head is MBRutil RH head0 dat 3 At the command line type Wipetrk This clears out everything on your hard drive between bytes 512 and 32255 the location of the data that is causing exit code 12 If this does not resolve your
33. reads information off of a hard disk it checks the CRC cyclic redundancy check information contained in each sector If it performs a CRC test and the result is different from the value stored on that sector there is a CRC error This usually means one of two things The file being read has become corrupted by some other means A sector used in the file s storage has become bad and corrupted that part of the stored file The solution is to do a surface test to make sure any bad sectors are marked as bad then reinstall the software involved to ensure that files on the system are not corrupted You may also want to try running PartitionMagic with an IRE switch Sector not found This error can be reported when a given sector cannot be read or written to There are many possible causes If you are encountering this error make sure that your BIOS supports the operating system and hard disk on the system Also run a thorough ScanDisk on the drive to prevent data from being written to bad sectors Write fault Read fault The following information applies to errors 49 and 50 PartitionMagic is unable to write to read from a specific sector on the hard disk Possible causes include If your PC beeps or displays a black box in the middle of the screen virus protection is enabled in your computer s BIOS Disable virus or boot sector protection in the BIOS A virus protection application which may be a TSR or DLL program is in u
34. subject to applicable trade sanctions You agree not to export or re export directly or indirectly any product to any country outlined in the EAR nor to any person or entity on the DOC Denied Persons Entities and Unverified Lists the U S Department of State s Debarred List or on the U S Department of Treasury s lists of Specially Designated Nationals Specially Designated Narcotics Traffickers or Specially Designated Terrorists Furthermore You agree not to export or re export Symantec products to any military entity not approved under the EAR or to any other entity for any military purpose nor will it sell any Symantec product for use in connection with chemical biological or nuclear weapons or missiles capable of delivering such weapons 9 General If You are located in North America or Latin America this Agreement will be governed by the laws of the State of California United States of America Otherwise this Agreement will be governed by the laws of England and Wales This Agreement and any related License Module is the entire agreement between You and Symantec relating to the Software and i supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications between the parties This Agreement shall terminate upon Your breach of any term contai
35. system and the FAT32 system files until the last step of the conversion Also there is data in NTFS File Replication Services that must be moved to external clusters and saved Chapter 5 Converting Partitions NTFS Information Lost When Converting to FAT or FAT32 If you can complete the conversion from NTFS to FAT or FAT32 you may receive a warning about the quality of data and feature loss depending on the features used on the partition the type of data and the partition size Warning Description Error The conversion is not allowed Because the partition being converted is using advanced features in NTFS you may experience unintended data and feature loss You will receive an error in one or more of the following cases There is more than one data stream for any file Any links Any extended attributes Any user defined attributes in any file Device entries There are sparse files on the volume Any sparse files except for the bad sector file will stop the conversion Warning The conversion is allowed Although a conversion warning is not as serious as an error you may still experience the loss of NTFS specific features that are not supported in FAT or FAT32 You will receive a conversion warning in one or more of the following cases Disk usage quotas NTFS supports limiting the amount of disk space for a user After conversion all users will have full access to all free hard disk space Access control lists
36. that logical partitions be chained together in ascending order Some other operating systems do not require this For example some versions of the Linux FDISK utility chain logical partitions together in the order they are created This error message identifies a very dangerous situation using the DOS FDISK in this situation can cause loss of one or more partitions For solutions to this problem see the instructions in Resolving Partition Table Errors on page 114 If you decide to back up your data and recreate your partitions you may have to use the same partitioning program that you used to create the partitions in order to delete them Norton recommends recreating the partitions with DOS FDISK or PartitionMagic Norton PartitionMagic 123 124 4121 The first sector of the drive cannot be read The first sector of the hard disk cylinder 0 head 0 sector 1 contains the master boot record MBR and the primary partition table PartitionMagic cannot make changes to this hard disk because an error occurred when it read the first sector See error 50 for information on resolving this error 122 A bad sector was found in the current or new partition area The partition cannot be moved safely because there is a bad sector in the new or current partition area When you see this error message the move operation is aborted before any corruption can occur Try moving the partition to a different place Run ScanDisk or CHKDSK F with a sur
37. the Physical Drive drop down list select the disk for which you wish to view information 3 You can save the PartitionInfo report as a file or you can print it To do this Do this Click Save As In the Filename box type a name for the file Click Save Columns of information are separated by tabs so you can open the file in a word processor and easily format the report Save the report as a file To change the font for a printed report To change printer setup 116 Appendix B Troubleshooting Click Printer Font Select the desired font font style size and so forth Click OK Click File gt Printer Setup We recommend that you set the page orientation to landscape to avoid text being cut off at the right margin To do this Do this To print a report Click Print then click OK 4 To exit PartitionInfo click Close Generating Diagnostic Reports with PARTINFO EXE You can also run PARTINFO EXE from the first rescue disk to get partition information The PARTINFO program provides essentially the same information as the PartitionInfo program but without the GUI interface 1 Boot the computer to DOS 2 Insert the first rescue disk 3 You have several options for running PARTINFO To do this Do this To display partition Type PARTINFO then press lt Enter gt information on your screen To send a report directly to Type PARTINFO gt LPT1 or PARTINFO your printer gt PRN then press lt Enter
38. want to boot For more information about BootMagic see BootMagic on page 89 Result When the computer restarts BootMagic presents a list of the available operating systems in this case Windows 98 and Linux Select the operating system you want to boot Deleting Partitions The Delete operation deletes a partition making its data inaccessible The Delete and Secure Erase operation destroys the data in a selected partition by overwriting the data If you use secure erase to destroy a partition it cannot be undeleted The Secure Erase feature does not meet Department of Defense or NSA requirements 1 Select the partition you want to delete To delete an extended partition you must first delete all logical partitions within the extended partition You cannot securely erase unallocated space Chapter 3 Managing Partitions Do not delete a partition where BootMagic is installed unless you uninstall BootMagic first 2 Click Partition gt Delete The Delete Partition dialog appears Delete Partition G EXTRA FAT x C Delete and Secure Erase Secure Erase prevents data recovery and takes much longer Cancel Help 3 Click Delete or Delete and Secure Erase 4 Click OK Deleting a partition can make your drive letters change causing applications not to run because application shortcuts initialization files and registry entries refer to incorrect drives If your system includes SCSI disks and
39. you change the drive letter assigned to any partition visible to and supported by Windows NT 2000 XP If you are running Windows 9x or Windows Me this operation is not available 1 Select the partition whose drive letter you want to change You cannot use this operation to change the drive letter for your CD drive IMPORTANT You should not change the drive letter originally assigned to the Windows NT 2000 XP boot partition the partition where Windows is installed Changing the drive letter to anything but its original designation will cause severe boot problems and may cause your computer to be unbootable 2 Click Partition gt Advanced gt Change Drive Letter The Change Drive Letter dialog appears Change Drive Letter x Current drive letter None New drive letter tes one 3 In the New drive letter box type or select the drive letter you want to assign to the partition 4 Click OK Retesting Bad Sectors The Bad Sector Retest operation lets you check sectors on FAT or FAT32 partitions that have been marked bad and recover sectors that are usable The FAT and FAT32 file systems allocate disk space for file storage in units called clusters which are composed of a fixed number of sectors Because the FAT or FAT32 file system tracks bad sectors at the cluster level it marks an entire cluster bad even Chapter 4 Completing Advanced Disk Operations though the problem may exist in a single sector Use Proper
40. 5 m Merge Folder All the files on D DATA FAT32 will be added as a folder at the root of partition C YO YO FAT32 Enter the name of the new folder Folder Name File System Type FAT FAT32 CONTES Cancel Help 4 In the Merge options group box click the partitions you would like to merge The contents of one partition will be moved into a folder within the other partition Do not merge partitions that contain operating systems 5 Inthe Merge Folder group box type a name for the new folder that will be created in the partition you are keeping 6 Click a file system type FAT FAT32 or NTFS for the partition you are keeping The NTFS option will automatically be selected if you are merging two NTFS partitions IMPORTANT If you are combining FAT partitions be careful not to convert them to FAT32 unless your operating system supports FAT32 partitions DOS Windows 3 x early releases of Windows 95 and Windows NT 4 0 cannot access FAT32 partitions 7 Click OK The disk map in the main window changes to show the merged partitions Norton PartitionMagic 53 54 Splitting Partitions Use Split to divide a FAT or FAT32 partition into two contiguous partitions It may be useful to split a partition if you have a large set of data or a mixture of data and applications within one partition The new partition is created to the right of the original partition the original and
41. 58 selecting 17 serial number 58 shredding 44 sizes supported splitting 54 status 5 undeleting 45 using 64K FAT clusters on 22 password protection 0 passwords changing setting for BootMagic 96 pending changes 19 pending operations viewing 9 performance improving by resizing clusters 66 physical disk selecting 17 physical geometry 58 PQ DEBUG TXT file 115 PQBoot 85 command line switches 87 using with multiple visible primary partitions Windows NT 87 PQFLEX partitions 713 PqRP partitions 7 3 preferences 2 allow 64K FAT clusters for Windows NT 22 set as read only for PartitionMagic 23 skip bad sector checks 22 system supports FAT32 22 primary partitions converting to logical 76 hiding unhiding 64 process overview 6 R README file 25 read only set hard disk as 23 reclaiming wasted space 66 recovering data files 87 redistribute free space wizard 82 reducing the number of partitions 52 remapping drive letters 84 removable media 7 removable media assigning a drive letter to 7 7 requirements system 4 rescue disks BootMagic 93 contents of 7 creating 5 international keyboards and 23 ran out of space on 9 running from if hard disk is compressed 729 running PARTINFO from 117 running PartitionMagic from 8 running under Windows 2000 Professional Windows XP or Windows Me 8 system requirements 4 resizing clusters 66 resizing operations 29 resizing partitions limitations 32 partition won t reboot af
42. AT32 partition PartitionMagic automatically resizes the clusters to their optimal size for the partition For more information see Resizing Clusters on page 66 You should be aware of the following limitations when resizing partitions Youcannot make a partition smaller unless it contains unused space You can only reduce a partition to the used size shown in the disk map plus a small buffer area During a Resize Move operation data is consolidated to the front of the partition as needed but no data compression takes place Because of the way a FAT partition is structured you can often resize a partition a second time and make it even smaller or larger than the first time you resized it e n certain instances you cannot make a FAT partition larger when the partition contains no unused space If you have a full partition and plenty of unallocated space Chapter 3 Managing Partitions adjacent to it yet are not able to enlarge your partition you may have to delete some files in the partition so that PartitionMagic has room to work You may be able to slightly enlarge the partition 1 MB or less and then enlarge the partition a second time to provide the necessary buffer area for PartitionMagic To see how much space is needed in a partition to resize past a cluster boundary see the table in Freeing Disk Space Before Enlarging a FAT Partition in Help under Getting Started gt Partitioning Basics e Itis difficult to calculate
43. Appendix B Troubleshooting There are other dirty or deadly TSRs that may cause a problem If you are experiencing this error and are not using the SUBST command find and remark out any of the following commands Join Append or Assign This error can also be reported if your C drive is compressed If the C drive is compressed you will need to either uncompress the drive or run PartitionMagic from the rescue diskettes This error can also be caused by multiple partition table errors If any of the above solutions do not apply run PartitionInfo and send the report to Norton technical support Refer to Generating Diagnostic Reports with PartitionInfo on page 115 for information about PartitionInfo and PARTINFO 993 Partition contains open files Use the operating system check utility To fix this error disable any anti virus programs on your system and run a thorough ScanDisk You cannot use the Check for Errors operation on a partition with open files NTFS Check Errors 1500 1699 Errors 1500 1699 are NTFS specific check errors which can occur when PartitionMagic checks the integrity of a partition PartitionMagic can fix certain errors when you perform the Check for Errors operation For more information see Checking Partitions for Errors on page 50 and Resolving Check Errors on page 113 In this section attribute does not mean read only hidden system etc Rather attribute means one of a file s da
44. D file If you tell PartitionMagic to run DriveMapper automatically certain files such as initialization files and shortcut files may be changed Using International Keyboards When you use the DOS version of PartitionMagic see Running PartitionMagic from Rescue Disks on page 8 you may lose the ability to use your keyboard the way you are accustomed to or to view extended characters properly The PartitionMagic rescue disks include the files you need to resolve these problems If you use an international keyboard or character set you must edit the AUTOEXE2 BAT and CONFIG SYS files on the rescue disks 1 The following lines are remarked in the AUTOEXE2 BAT file Delete the REM from the beginning of the line and replace the variables xx and yyy with the keyboard code and character set code page for your language MODE CON CP PREP yyy EGA CPI MODE CON CP SEL yyy KEYB Xx Yyy P P xx two letter keyboard code for example US or FR yyy character set code page for example 437 2 Save the AUTOEXE2 BAT file 3 The following line is remarked in the CONFIG SYS file Delete the REM from the beginning of the line and replace the variable yyy with the character set code page for your language Norton PartitionMagic 23 DEVICE DISPLAY SYS CON EGA yyy 4 Save the CONFIG SYS file 5 Reboot from the first rescue disk Defragmenting a Hard Drive Defragmenting your h
45. Errors does not display information about the status and structure of a partition as do the DOS and Windows CHKDSK utilities To view that information use the Info option For details see Getting Information About Partitions on page 56 Norton PartitionMagic 51 Merging Partitions You can merge two FAT FAT32 or NTFS partitions that are adjacent to each other on a disk You can merge FAT and FAT32 partitions with each other and you can merge an NTFS partition with another NTFS partition You cannot merge a FAT FAT32 partition with an NTFS partition It is useful to merge partitions if you have reached the maximum number of partitions on your disk but you do not want to delete a partition It is also useful if you want to combine FAT partitions and convert them to one large FAT32 partition or an NTFS partition If you have an empty partition and one that contains data you should delete the empty partition and resize the other one larger instead of merging the two partitions IMPORTANT Merging partitions may take a long time possibly hours depending on the partition sizes and amount of data they contain If you wish to check whether your machine is still operating you can press the NumLock key and see if the light toggles It may take a few seconds to register activation of the NumLock key on your keyboard If you plan to merge partitions you may wish to schedule it for a time when you will not need to use your system for an extend
46. NT Norton PartitionMagic 73 74 IMPORTANT You will lose file system specific information when converting from NTFS to FAT Refer to NTFS Information Lost When Converting to FAT or FAT32 on page 75 for additional information If the conversion fails when you apply changes refer to the bulleted list below for a list of possible reasons Restrictions on Converting NTFS Partitions to FAT or FAT32 NTFS is a more advanced file system than FAT and FAT32 Therefore depending on the NTFS features used on the partition the type of data and partition size you may or may not be allowed to complete the conversion If you receive an error message and the conversion stops it is usually caused by one or more of the following The file system for conversion is not allowed for the current partition size A FAT32 partition should be greater than 256 MB and a FAT partition must be less than 2 GB The NTFS partition has data in memory that has not yet been written to the hard disk e The Windows 2000 XP NTFS partition has compressed files sparse files reparse points or encrypted files In such case you can uncompress and or move or delete the sparse files then repeat the conversion The file system has errors such as lost clusters and cross linked files You can fix these problems then try the conversion again e There is not enough temporary space in the partition to do the conversion The conversion will require the NTFS
47. NTFS file system that is being converted to FAT Since FAT does not support sparse files and the compression technique used by Windows NT 2000 XP on the FAT file system is different than that used with NTFS the compressed and sparse files would be unreadable if the conversion were performed Appendix B Troubleshooting When this error occurs on a Windows XP system you can often fix the problem by disabling the Windows System Restore feature To do this right click My Computer select Properties click the System Restore tab and place a mark in the checkbox next to Turn off System Restore on all drives If the error occurs on a Windows NT or Windows 2000 system or if turning off System Restore in XP does not solve the problem perform the following 1 In Windows bring up a command prompt window 2 Change to the root directory of the affected drive 3 Type the following at the command COMPACT U S A I F IMPORTANT This command uncompresses all the files in the partition you run it on Consequently you should have ample free space in the partition to accommodate the larger file sizes Also depending on how many files are compressed this process can be quite time consuming If you need to abort the process at any point press lt Ctrl C gt inside the command prompt window 4 After the uncompression process is complete perform a search for the file EGA CPI 5 When you find the file right click on it select Properties cl
48. Norton PartitionMagic 8 0 Includes Symantec BootMagic User s Guide Norton PartitionMagic 8 0 User Guide 1994 2004 Symantec Corporation All rights reserved This product and or its use may be covered by one or more of the following patents 5 675 769 5 706 472 5 930 831 6 088 778 6 108 697 6 108 759 6 173 291 6 178 487 6 178 503 6 185 575 6 185 666 6 253 300 6 330 653 and 6 377 958 Additional patents may be pending The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Copyright Notice Copyright 2004 Symantec Corporation All Rights Reserved Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation NO WARRANTY The technical documentation is being delivered to you AS IS and Symantec Corporation makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or tother inaccuracies or typographical errors Symantec reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 Trademarks Symantec the Symantec logo and Norton PartitionMagic are U S
49. ORTANT You cannot convert FAT or FAT32 partitions to NTFS if you are running PartitionMagic from the rescue disks IMPORTANT You cannot convert file system types on compressed drives First uncompress the drive then run the conversion The basic conversion steps 1 5 are found below However for each file system type there is specific information you need to know before beginning any conversion Please see the appropriate heading listed in this section before completing the conversion procedure 1 Select the partition you want to convert 2 Click Partition gt Convert The Convert Partition dialog appears Convert Partition G EXTRA FAT x Convert to File Lol j ji C Primary partition C FAT32 A Legbelpettion NTFS Primary Logical FAT partitions greater than 2GB can only be accessed by Windows NT windows 2000 or Windows XP Cancel Help 3 Under Convert to choose the file system to which you want to convert the partition 70 Chapter 5 Converting Partitions Depending on the file system format of the partition you are converting some options may appear dimmed If you want to convert your partition to primary or logical see Converting Partitions to Logical or Primary on page 76 4 Click OK Converting FAT Partitions to FAT32 FAT32 partitions have less wasted disk space than FAT partitions For more information see Resizing Clusters on page 66 However you s
50. PORTANT Before performing the next step make sure you have the Windows NT installation CD and disks otherwise you will not be able to boot your computer 3 Set the new partition active For more information see Setting an Active Partition on page 65 4 Apply the changes to your system IMPORTANT Before installing Windows NT make sure that all partitions start before the 4 GB mark and end prior to cylinder 1024 8 GB Otherwise Windows NT will not install and will report that all the partitions are corrupted If you cannot resize and move all partitions you must obtain updated drivers from Microsoft see article ID Q197667 on the Microsoft web site 5 Reboot the computer using the first Windows NT installation diskette 6 Complete the Windows NT installation Norton technical support does not help install operating systems See your operating system documentation for details 7 Add Windows NT to your BootMagic configuration so that each time you start or restart your computer you can select the operating system you want to boot For more information see BootMagic on page 89 Norton PartitionMagic 41 42 Result When the computer restarts BootMagic presents a list of the available operating systems in this case Windows 98 and Windows NT Select the operating system you want to boot Scenario 2 Creating a Logical Partition on a Secondary Hard Disk Sample System Configuration Disk 1 One 4 GB disk contai
51. PartitionMagic because no disk modification operations have been initiated If PartitionMagic finds errors that it can fix automatically you will be prompted It is safe to allow PartitionMagic to fix errors Correct the disk problem and then restart PartitionMagic For additional information see Resolving Partition Table Errors on page 114 In addition to the integrity check at startup time PartitionMagic performs two integrity checks during any operation The first check tests the integrity of the file system in the partition before an operation begins similar to CheckDisk or ScanDisk and the second check validates your disk s data after an operation is completed From start to finish PartitionMagic examines your disk and informs you immediately if it detects any irregularities Browsing Partitions You can browse the contents of any hidden or visible partition that is formatted with a file system PartitionMagic supports See Supported File Systems on page 20 Sometimes it is helpful to see what is in a partition before you modify it The Norton File Browser also enables you to modify files and folders 1 Select the partition you want to browse Chapter 3 Managing Partitions 2 Click Partition Browse S File Browser xj Lookin Full path EA rie Size Type Date Modified f CJ AboBEAPP File Folder CBrMAcIC PQ File Folder CI Documents and Settings File Folder CIDPLE File Folder driver
52. T 2000 XP If you are using multiple operating systems Norton recommends not using 64K clusters When enabled the 64K cluster size is available in the Resize Move Partition and Resize Clusters dialogs Skip Bad Sector Checks When PartitionMagic modifies partitions it performs extensive testing to detect bad sectors on your hard disk Newer disk types such as Enhanced IDE and SCSI often handle bad sectors internally making such testing superfluous For this reason PartitionMagic lets you bypass these tests with Skip Bad Sector Checks When this preference is enabled the Resize Move Create Copy and Format operations run faster WARNING If you skip bad sector checks and your hard disk has bad sectors data loss can result Chapter 2 PartitionMagic Basics Bad sector checking is on by default PartitionMagic lets you set this preference individually for each of your hard disks If your system has an older disk and a newer one you could check the older disk and skip the newer one A check mark next to a disk means to skip bad sector checking for that disk Set as Read Only for PartitionMagic This preference lets you prevent PartitionMagic from making any changes to a hard disk You can set this preference individually for each of your hard disks There are some exceptions to how this preference is applied e If the disk contains the boot partition some files may be changed such as the Windows NT boot initialization BOOT IN
53. T16x 20 FAT32 file system 27 partitions converting to FAT 72 partitions information about 57 supported by current operating system 22 FAT32x file system 27 FDISK error messages involving 122 123 features new 1 File Browser 28 file systems supported by PartitionMagic 20 file systems information displayed by wizard 87 files copying moving renaming or deleting from within PartitionMagic 28 FireWire support 17 first physical sector 58 folders creating or deleting 28 formatting partitions 48 free space displayed 58 error messages involving 24 131 redistributing with wizard 82 required to install BootMagic 90 required to move a partition 30 required to resize a partition 32 G GoBack 07 H hard disk formatting 48 geometry 121 122 SCSI using PartitionMagic on 112 selecting 17 hard disk read only 23 hardware requirements See system requirements help context sensitive 25 help online 24 hibernating Windows 8 hiding partitions 63 I index error in root directory 132 Info 56 cluster waste 57 disk usage 57 partition info 58 installing BootMagic 91 operating systems 39 operating systems multiple 65 PartitionMagic Windows 4 Windows NT troubleshooting 41 integrity checks disk 28 integrity checks partition 50 interface overview of 14 international keyboards 23 J Jaz drives 17 K KEYB COM 23 keyboards international 23 L label 47 large hard disk support last physical sector 58 lette
54. T32 4 102 5 206 1 3 896 4 None Logical Status Bar D operations pending Process Overview To complete a task follow this general process 1 Select a hard disk and partition The steps for selecting a hard disk and partition are included in this chapter of the user guide You must follow these steps before you can perform any operation within PartitionMagic 2 Select an operation and enter details about the changes you want to perform 16 Chapter 2 PartitionMagic Basics 3 Apply changes to your system See Applying Changes to Your System on page 19 You can also perform some tasks using the wizards See Using Wizards on page 79 Selecting a Hard Disk and Partition You can select a partition without first selecting a hard disk To select a partition click it in the disk map or partition list on the main screen To select a hard disk click the title bar on the disk map or click the disk in the partition list There are two operations that can be performed on a hard disk delete all the partitions or display information about the hard disk When you select a hard disk its partitions display in the partition list in the main window PartitionMagic does not support volume sets stripe sets stripe sets with parity or partitions located on disk mirror duplex sets configured using Windows NT Disk Administrator Under Windows 2000 XP PartitionMagic supports standard partitions located on basic disk s
55. TWARE AND CONTACT SYMANTEC CUSTOMER SERVICE FOR INFORMATION ON HOW TO OBTAIN A REFUND OF THE MONEY YOU PAID FOR THE SOFTWARE LESS SHIPPING HANDLING AND ANY APPLICABLE TAXES AT ANY TIME DURING THE SIXTY 60 DAY PERIOD FOLLOWING THE DATE OF PURCHASE 1 License The software and documentation that accompanies this license collectively the Software is the property of Symantec or its licensors and is protected by copyright law While Symantec continues to own the Software You will have certain rights to use the Software after Your acceptance of this license This license governs any releases revisions or enhancements to the Software that Symantec may furnish to You Except as may be modified by a Symantec license certificate license coupon or license key each a License Module that accompanies precedes or follows this license Your rights and obligations with respect to the use of this Software are as follows You may A use one copy of the Software on or in conjunction with a single computer that is owned or leased by You Once the Software has been accessed by one computer it may not be used on additional computers without purchasing additional licenses Once You have used the Software You may use the Software on a replacement computer provided that the Software is completely removed from the computer being replaced and such computer is permanently decommissioned If a License Module accompanies precedes or follows this license Y
56. Windows 95a Primary FAT 2 GB 90 MB Windows 95b Primary FAT or FAT32 8 GB 90 MB Windows 98 Primary FAT or FAT32 8 GB 175 MB Windows 98SE Primary FAT or FAT32 8 GB 190 MB Windows Me Primary FAT or FAT32 8 GB 300 MB Windows NT Primary FAT or NTFS 1 2 2GB 120 MB Windows 2000 Primary FAT FAT32 or 8 GB 650 MB NTFS 3 0 Windows XP Primary FAT FAT32 or 8 GB gt 1 GB NTFS 3 1 Linux LILO Either Linux Ext2 Linux 8 GB 2250 MB Ext3 and Linux Swap Windows NT 2000 XP must boot from a primary partition on the first drive However only a few files must reside on that partition the remaining files can reside on a logical partition which can be located on the first or a subsequent drive The Windows NT 2000 XP boot partition can be shared with another operating system Having an LBA compatible Logical Block Addressing MBR Master Boot Record will make the boot code boundary null with Windows 98SE Me 2000 XP Windows XP automatically promotes NTFS partitions to version 3 1 t If you install LILO to a logical partition it must be the first logical partition in the extended partition t Linux also supports the partition types FAT FAT32 and NTFS read only if Linux is installed to a Linux Ext2 Ext3 partition Chapter 3 Managing Partitions IMPORTANT When you create move or resize a bootable partition the partition must begin below the boot code boundary specified in the above table for the operating system to boot Wi
57. ably is inaccessible Correct this situation if you are unable to access partitions on hard disk 1 Do you wish to correct this problem To eliminate this message use PartitionMagic to resize the logical and extended partitions at the end of the drive to leave some free space before the end of the drive Additionally when you delete move or resize partitions it appears to NDD that you could have inadvertently deleted a partition NDD displays the following message If you are unable to access a disk that you previously could you should revive this partition Would you like to revive this partition If you inadvertently deleted a partition select Yes If you do not want this message to appear every time you run NDD complete the following 1 Click No NDD displays this message You have chosen not to revive the partition Do you want Norton Disk Doctor to mark the partition so it doesn t ask about it again 2 Click Yes The Create Undo File dialog appears 3 Click Skip Undo File Creating an undo file uses many diskettes NDD displays this message If you wish to undelete this partition at a later time use the UNDELETE switch 4 Click OK NDD displays this message Partition information has been changed Would you like to restart your computer 5 Click Restart Your Computer 104 Appendix A Using PartitionMagic With Other Programs Norton AntiVirus Because Norton AntiVirus NAV interprets changes to partitio
58. ally affect your system until you apply them To apply the changes to your system click General gt Apply Changes To discard the changes without applying them click General gt Discard All Changes or Undo Last Change After running a wizard you can run other wizards or perform other partition operations and then apply or discard all the pending changes at once Create New Partition Wizard The Create new partition wizard creates a new primary or logical partition To create a new partition for another operating system see Install Another Operating System Wizard on page 81 or review the demonstration video at http service symantec com You should be aware of the following considerations when creating a new partition Creating a new partition may cause your drive letters to change For example if you have one primary partition C on your hard drive and a CD ROM drive D and you create a new logical partition on your hard drive the new partition becomes D and the CD ROM drive changes to E after you reboot your computer As a result any programs on your hard drive that were linked to the CD ROM may no longer function because the paths to files have changed In such cases you can run DriveMapper to correct the error Chapter 6 Using Wizards The file system you choose for the new partition will affect which operating systems can access the partition Pay close attention to the information in the dialogs or you ma
59. ard drive will optimize the storage of data by organizing your files in a contiguous order You can run Windows Defragmenter within PartitionMagic for Windows Right click a partition in the disk map then select Windows Defragmenter from the menu PartitionMagic will lock and Windows Defragmenter will run When the disk is defragmented Windows Defragmenter will close and PartitionMagic will unlock so you can continue running it Getting Help PartitionMagic Help provides in depth information on features as well as step by step instructions for specific tasks To access Help click Help gt Contents on the menu bar in the PartitionMagic main window The Norton PartitionMagic Help is organized into books and pages amp Norton PartitionMagic Help L Of x File Edit Bookmark Options Help Find information ics Back Options SeeAlso with the Index To create a partition E key and Find E Welcome to Pattitionty a The steps outlined below are for a single hard disk single binoculars E Getting Started partition system If you have a different configuration the exact tabs 3 How Dol process and available options may differ slightly For examples i General of creating partitions on more complex systems see the x Y scenarios listed under About Create Double click a QQ Operations i E Hard disk inte 1 Select the disk where you want to create the new partition book to view the Resize a
60. artition may be slightly larger because of the physical geometry on the hard disk The New Technology File System NTFS is accessible by Windows NT Windows 2000 and Windows XP NTFS is not recommended for use on disks less than 400 MB because it uses a great deal of space for system structures Unformatted partitions reserve a portion of the disk but are not assigned a file structure Unallocated space is the portion of a hard disk that is not currently assigned to any partition Changing PartitionMagic Preferences 1 In the main window click General gt Preferences Norton PartitionMagic 21 22 A check mark next to a preference indicates it is enabled Indicates whether Norton P artitionMagic Preferences x pm supports FAT32 Yes the current operating system supports FAT32 partitions Skip bad sector checks Set as Read Only for PartitionMagic Disk1 4118 MB Disk1 4118 MB v Disk 2 19563 MB Disk 2 19563 MB omes oe 2 Click check boxes to enable or disable preferences then click OK Allow 64K FAT Clusters for Windows NT Windows 2000 XP This preference lets you create FAT partitions with 64 KB clusters which allows you to use PartitionMagic to create FAT partitions up to 4 GB IMPORTANT Because DOS and Windows 3 x 95 98 Me do not support cluster sizes larger than 32K you cannot access a 64K partition using these operating systems You should only use 64K partitions with Windows N
61. ate one logical Linux Ext2 partition and one logical Linux Swap partition 3 ID I E Linux 4 008 4MB FAT32 2 047 3MB 10 511 2MB FAT32 2 737 6 MB x C WINS8 Procedure 3 1 Resize drive E smaller For more information see Resizing and Moving Partitions on page 29 2 Create a logical partition in the unallocated space using the following information Partition Type Select Linux Ext2 Label Type one if desired Size Type 2500 Norton PartitionMagic 43 44 Create a second logical partition in the unallocated space using the following information Partition Type Select Linux Swap Size Type 256 The swap partition is typically twice the amount of RAM Apply the changes to your system Reboot the computer using your Linux installation diskette Complete the Linux installation You do not need to change the active partition to install Linux Norton technical support does not help install operating systems See your operating system documentation for details WARNING If you are using a boot utility like BootMagic LILO Linux Loader must be installed to the Linux Ext2 partition containing the root directory and not installed to the master boot record If you install LILO to the master boot record other operating systems may become unbootable Optional Add Linux to your BootMagic configuration so that each time you start or restart your computer you can select the operating system you
62. ay not display volume labels correctly for FAT or FAT32 partitions and volume labels for NTFS partitions will not display at all Use PQBOOTX if the executable file size and speed are not critical PQBOOTX will display all volume labels in FAT FAT32 and NTFS partitions PQBoot displays a list of all primary partitions 3 Type the bootable ID number of the partition shown in the first column you want to make the primary partition 4 Press lt Enter gt PQBoot makes the partition active and reboots the computer If you need to maintain multiple visible primary partitions under Windows NT you should run PQBoot with the M switch PQBoot for DOS Command Line Switches PQBoot for DOS offers several command line switches that are useful when you know the ID number or volume name of the partition you want to make active To use a switch run PQBoot from a DOS prompt Switch Description A lt number or Marks a partition active without rebooting label gt M Maintains the hidden visible status of each partition If you have a Windows NT installation that looks for multiple visible primary partitions you should run PQBoot with the M switch Norton PartitionMagic 87 88 Switch P lt number gt IS V lt label gt Description Selects the active partition using the partition s ID number Shows partition information including ID numbers and volume names Selects the active partition us
63. c 11 C HA PT ER PartitionMagic Basics This chapter includes the following information e PartitionMagic Main Window Rescue Disk Main Window Process Overview Selecting a Hard Disk and Partition Selecting an Operation Undoing an Operation Viewing Pending Operations Applying Changes to Your System Supported File Systems Changing PartitionMagic Preferences Using International Keyboards Defragmenting a Hard Drive Getting Help 14 PartitionMagic Main Window The main window includes an action panel with shortcuts for common tasks and an overview of pending operations a map of each disk and a list of the partitions on the selected disk The menu bar and a toolbar appear at the top of the window The menu bar gives you access to all of PartitionMagic s features The toolbar gives you quick access to commonly used options When the pointer is over a toolbar the status bar shows what the button does You can customize the main screen by clicking commands on the View menu Note that the main screen is different if you run PartitionMagic from the rescue disks See Rescue Disk Main Window on page 15 Norton PartitionMagic 8 0 lol xl Menu Bar General View Disk Partition Tools Tasks Help Toolbar a ax amp 42 5 0 4 o9o Q TE Disk 1 4118 MB 4 Pick a Task x S Creat titi C WIN2K Tasks Co pai
64. ccommodate drive D 3 Apply the changes to your system Result Drive D has room for additional files Creating Partitions The Create operation lets you create primary partitions extended partitions and logical partitions If you have multiple hard disks and partitions the process and available options may differ slightly from the following steps For examples of creating partitions on more complex systems see the scenarios that begin on page 40 of this user guide 1 Select a block of unallocated space If no unallocated space exists you must resize or delete an existing partition to create unallocated space For instructions on resizing and deleting partitions see Resizing and Moving Partitions on page 29 and Deleting Partitions on page 44 On a single hard disk you can have up to four primary partitions or three primary partitions and one extended partition Within an extended partition you can create unlimited additional subdivisions called logical partitions 2 Click Partition Create Chapter 3 Managing Partitions The Create Partition dialog appears Create Partition x Drive Letter fs Position iti NTFS Y m Parttion Type Beginning of unallocated space Label C End of unallocated space Size E 341 3 E MB Percent of unallocated space 100 0 4 Cluster Size Default n extended partition will be created to enclose this logical partition Create as
65. ce inside es cre partition The current size of the partition is shown on a disk map at the top of the dialog The map also depicts the used and unused space within the partition and the unallocated space surrounding the partition if any exists The minimum and maximum sizes to which you can resize the partition appear below the map 3 Choose whether to resize or move the partition To do this Do this Move 1 Place the pointer on the partition The pointer changes to qb 2 Drag the partition to the desired location There must be unallocated space adjacent to the partition to move it If there is none and the partition contains unused space make the partition smaller and then move the partition You cannot move unknown partitions partitions failing the Check for Errors operation see Checking Partitions for Errors on page 50 for more information or unallocated space Chapter 3 Managing Partitions To do this Do this Move Your Windows NT 4 0 system SP 6 or higher partition cannot continued start past 4 GB or Windows NT will not be bootable IMPORTANT Exercise caution when moving a bootable partition Operating systems can become unbootable if moved beyond certain boundaries For more information see Creating Bootable Partitions on page 38 Resize 1 Place the pointer on the left or right partition handle The pointer changes to 2 Drag the handle until the desired partition size is rea
66. ched You can also resize the partition by typing new values in the Free Space Before New Size and Free Space After boxes or by clicking the arrows next to the boxes The values you enter may change slightly to values supported by the drive s geometry The arrow buttons resize the partition by the minimum increment allowing you to make very fine adjustments Changes are reflected in the disk map To make a partition smaller unused space must exist within the partition To enlarge a partition there must be unallocated space adjacent to it For additional information about resizing partitions refer to Notes about Resizing Partitions below IMPORTANT Windows NT only Resizing your NTFS system partition over 7 8 GB may render your workstation unbootable If you resize an NTFS system partition over this limit by accident you can recover your system by using the PartitionMagic rescue disks to resize the NTFS system partition below 7 8 GB If you know your disk has no bad sectors Skip bad sector checks in Preferences to make resize and move operations faster PartitionMagic changes the Free Space Before New Size and Free Space After values to show how the partition size is affected Norton PartitionMagic 31 32 4 Optional Click the Cluster Size drop down list and select a new size or use the recommend cluster size that is already selected This option is only available for FAT and FAT32 partitions For more informatio
67. click Help in the lower right corner of most dialogs or press F1 Configuring BootMagic BootMagic s configuration program consists of two versions one for DOS and one for Windows Both versions have similar interfaces and offer the same functionality BootMagic s configuration program may be manually launched by any of the following e In Windows select Start gt Programs gt BootMagic 8 0 gt BootMagic Configuration e In DOS run drive BTMAGIC PQNCONFIG BAT e On the PartitionMagic main screen click Tools gt BootMagic Configuration e You can run a DOS version of the BootMagic configuration program from the Norton PartitionMagic CD if your computer has the ability to boot from a CD Chapter 8 BootMagic When you run the configuration program the BootMagic main window appears File Edit Options Help BootMagic Runtime Menu Add MenuName Default Delete Ei WE Win95c English 4 Set as Defaut BB Win2000 Pro English 4 i WinME English Win98SE Korean Reorder Properties Startup Delay None Indefinite Timed 30 eade v BootMagic Enabled Cancel Help From this window you can set a password for the configuration program the BootMagic Menu or specific menu items add or remove an OS to the BootMagic Menu modify an operating system s BootMagic properties set your default operating system set the startu
68. conversion operation you may then copy the file back to its original location For more information on using the BTINI utility in English please see Symantec Solution BTini and PQFile Syntax and Uses If Error 1681 is still reported after you have tried all the preceding steps then reboot Windows search for compressed files manually using Windows Explorer and uncompress the files you find For instructions in English on how to do this see Symantec Solution Uncompressing Files in Windows NT 2000 and XP An object index is present A file with an object index created by Windows 2000 was found For example users may have been assigned disk space quotas When converting a partition to FAT or FAT32 this information will not be saved since FAT and FAT32 file systems do not support object indexes The FRS number for the compressed file found is shown FAT Check Errors 2000 2099 Check errors occur when PartitionMagic checks the integrity of a partition For general information about resolving these errors see Resolving Check Errors on page 113 2001 2002 FAT copies are not identical Run ScanDisk to fix this error This problem may also be caused by a virus Run a virus checker and remove the virus if possible There are invalid entries in the FAT This error can generally be fixed by running a thorough ScanDisk on the partitions reporting the error Appendix B Troubleshooting 2003 2005 2012
69. ct to the Symantec Service amp Support Web site at http service symantec com select your user type and then select your product and version You can access hot topics Knowledge Base articles tutorials contact options and more You can also post a question to an online Technical Support representative PriorityCare telephone support This fee based in most areas telephone support is available to all registered customers Find the phone number for your product at the Service amp Support Web site You ll be led through the online options first and then to the telephone contact options Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold telephone support is discontinued 60 days later Technical information may still be available through the Service amp Support Web site at http service symantec com Subscription policy If your Symantec product includes virus firewall or Web content protection you may be entitled to receive updates via LiveUpdate Subscription length varies by Symantec product After your initial subscription ends you must renew it before you can update your virus firewall or Web content protection Without these updates you will be vulnerable to attacks When you run LiveUpdate near the end of your subscription period you are prompted to subscribe for a nominal charge Simply follow the instructions on the screen 140 Appendix C Se
70. cy cess m et py eres eas aba bets REPERE IUS 104 Disk Compression Utilities 2 2 2 0 eee eee 105 Operating System Boot Utilities 00 0 ee ee eee 106 Virus Protection Software 2 0 ec ee eee eee 106 Drive Overlay Programs 0 cece eee eh 107 SoundBlaster snl XEM eR ERR RE eke ee ale RR 107 GOBaCK uo E A AE Abel RICE eM DS eet 107 Defragmenting Software lseseeeeeeeeee eee ee 108 Appendix B Troubleshooting General Troubleshooting 0 0 0 cece ees 110 Generating Diagnostic Reports with PartitionInfo 00 115 Error Messages and Solutions 0 0 0 cece cee eee 117 Exit Code 12 iy niesi S a a RR RUE pill eh nea tae dat 136 Norton PartitionMagic Appendix C Service and Support Solutions Customer SerVICe osi oia red wiley I AMI aed ga eei eai 139 Technical support eere e Rete RETI EDI re pn 140 Subscription policy scc ERR RUE RES RR Ue RR E RES 140 Worldwide service and support 20 0 cece eee rne 141 Service and support offices lsssseeleeeee e 141 Index x Table of Contents Introduction What Is PartitionMagic Norton PartitionMagic is a utility that lets you quickly and easily create delete merge or convert file systems of partitions on your hard disk without destroying existing data PartitionMagic will make your hard disk more efficient and provide greater security for your data PartitionMagic enables you
71. d files back to the front of the disk Setting an Active Partition The Set Active operation lets you make a partition the active partition the partition the computer boots from Norton provides multiple ways to set a partition active PartitionMagic Windows version or rescue disk version BootMagic PQBoot and PQBoot for Windows This section explains changing the active partition from within PartitionMagic Only one partition on a hard disk can be active at a time To boot your computer from a partition the partition must be on the first disk and it must contain an operating system When your computer boots it reads the partition table of the first disk to find out which partition is active and boots from that partition IMPORTANT Before you make a partition active it should be bootable If the partition is not bootable or if you are not certain if it is such as before you install an operating system have a boot diskette or bootable CD ready If you plan to install an operating system to a partition the partition must be active PartitionMagic hides any other FAT FAT32 and NTFS primary partitions unlike Windows 9x and DOS FDISK programs which cannot hide or unhide partitions Hiding the other primary partitions makes it easy to install multiple operating systems and choose the one you want to set active For example if you have Windows 95 and want to install Windows NT in a separate partition you can make the Windows 95 par
72. d size 68 resizing 66 size 66 clusters bad 62 combining partitions 52 command line switches 9 PQBoot 87 completing tasks general process for 16 compression utilities and PartitionMagic 105 configuring BootMagic 94 context sensitive help 25 conventional memory freeing 710 converting 7 FAT or FAT32 partitions to 4K aligned 73 Norton PartitionMagic 143 144 FAT to FAT32 71 FAT to NTFS 71 FAT32 to FAT 72 NTFS partitions to FAT or FAT32 73 NTFS to FAT or FAT32 limitations 75 primary partitions to logical 76 copying files within PartitionMagic File Browser 28 partitions 48 partitions wizard 82 create new partition wizard 80 creating partitions 34 backup 87 bootable 38 drive letter changes resulting from 37 file systems 87 scenarios 42 with wizard 80 creating rescue disks 5 D data files backing up 87 data loss causes of 63 115 122 123 135 data partition 97 data protection default operating system 98 setting startup delay 99 defragmenting drives 60 deleting all the partitions on a hard disk 7 deleting BootMagic menu items 97 deleting partitions 44 demo of PartitionMagic Flash tutorial 8 destroying partitions 44 details viewing 9 diagnostic reports 117 disabling BootMagic 99 disaster recovery 8 discarding changes 19 from wizards 80 disk access error messages 1 8 disk compression utilities DriveSpace 105 Disk Doctor Norton 104 disk space determining wasted 57 68 disk usage 57 disk selec
73. debug reports renaming them PQ DEBUG 001 PQ DEBUG 002 and so forth with PQ_DEBUG 005 being the oldest retained file The debug files may be beneficial for Norton Technical Support if you call Norton for help resolving problems with PartitionMagic 1 Click Start gt Program Files gt Norton PartitionMagic 8 0 gt Norton PartitionMagic 8 0 Tools gt PartitionInfo The PartitionInfo window appears displaying partition and disk geometry information and disk and partition errors Disk geometry information includes data Norton PartitionMagic 115 from the master boot record and the extended partition boot records fi Partition Info File Physical Drive iki Disk amp No disk errors detected partition 4118 2 MB Total Size errors Partition Information Total Sectors d 0 FAT32 Pri Boot 2125 8 0 0 63 4 353 552 0 Extended Pri 1992 4 ag 4 353 615 4 080 510 0 EPBR Log 1992 4 None 4 353 615 4 080 510 0 FAT32 1992 4 43536815 0 4 353 678 4 080 447 Ba Cylinders 525 Heads 255 Sectors Track 63 Disk Geometry Information Disk 1 0 80 1 00 0 00 OB 05 OB 270 524 524 254 254 254 63 63 63 63 4 353 615 4 353 678 0 4 353 615 271 271 Preview Copy to Cipboard Save As Pinter Font Print Close Only errors that display in the box near the top of the screen indicate problems Do not be concerned with Warnings and Infos in the bottom two boxes 2 From
74. djacent to the extended partition Norton PartitionMagic 35 36 If you create a second third or fourth primary partition on a physical disk PartitionMagic will create the new primary partition as unhidden However PartitionMagic will automatically hide the other primary partitions on that disk when performing a Set Active operation From the Partition Type drop down list select the desired file system type or accept the default FAT is the most universal file system type It is used by DOS and all versions of Windows FAT32 is used by Windows 95 OEM Service Release 2 Windows 98 Windows Me Windows 2000 Windows XP NTFS is used by Windows NT Windows 2000 Windows XP If you create an NTFS partition under Windows 9x it will be created with NTFS version 3 0 which is not compatible with Windows NT 4 0 To create an NTFS version 1 2 partition that will work with Windows NT 4 0 run PartitionMagic under Windows NT 4 0 and create the partition Linux Ext2 Linux Ext3 and Linux Swap are used by Linux Extended creates an extended partition which can contain any number of logical partitions Extended is not an option if the hard disk already contains an extended partition or four primary partitions Unformatted creates an unformatted partition on your hard drive Optional Enter a label for the new partition Labels can be up to 32 alphanumeric characters for NTFS partitions 16 alphanumeric characters for Linux and 11 a
75. e 4118 2 MB on Disk 1 New size 3106 3 MB 2 Creating partition Extended Extended volume 1011 9 MB on Disk 1 3 Creating partition DATA FAT32 Logical volume 1011 9 MB on Disk 1 x Requires rebooting to execute all other operations will be executed in boot mode as well Apply Undo Last Discard All If an asterisk displays to the left of an operation the operation will be applied in boot mode rather than in Windows If any operation in the list appears with an asterisk all of the operations will be applied in boot mode From the list of pending operations you can choose to undo the last change discard all changes apply all changes or close the window If you are running PartitionMagic from the rescue disks you cannot modify pending operations from this window Applying Changes to Your System As you complete tasks using the Partition menu or Operations menu if running from the rescue disks the disk map and partition list reflect the changes you have made However no changes physically take place on your system until you apply them You can perform several operations and then apply all the changes at once Norton PartitionMagic 19 20 To apply changes to your system click General gt Apply Changes or click Apply in the action panel To discard the changes and start over click General gt Discard All Changes With the exception of being able to undelete some partitions you cannot discard
76. e not on a network drive Chapter 1 Getting Started NOTE Before installing PartitionMagic 8 0 under Windows 2000 ensure you have updated the operating system with the latest Microsoft Service Pack SP2 or greater As a good computing practice regardless of operating system run chkdsk before running Partition Magic to make sure there are no file system errors on the partition 1 Insert the PartitionMagic CD into your CD drive 2 If the installation program does not start automatically click Start gt Run on the Windows taskbar Then type drive AUTORUN where drive is the drive letter of your CD drive 3 Click PartitionMagic Install and follow the on screen installation instructions There is sometimes a delay after you click Install If you click it twice you will start two instances of the installation and will have to cancel the second one Creating Rescue Disks You can run a DOS version of PartitionMagic or the BootMagic configuration program from the PartitionMagic CD if your computer has the ability to boot from a CD If your computer cannot boot from a CD Norton recommends that you create rescue diskettes at the end of the PartitionMagic installation You can create rescue disks from the PartitionMagic CD or from the Start menu The bootable CD and rescue disks also enable you to run PartitionMagic from DOS Windows 3 x or Linux machines Rescue disks are useful when e You want to run PartitionMagic b
77. e loading your CD ROM drivers under DOS with Windows 95 98 1 2 Go to a DOS prompt Type EDIT C CONFIG SYS Your CONFIG SYS file opens in the DOS editor program Look for this line LASTDRIV E drive where drive is any letter of the alphabet Change drive to Z This allows the OS to assign all drive letters through Z If your CONFIG SYS file does not contain the LASTDRIVE drive statement you can add it by simply typing LASTDRIVE Z 4 Select File Exit 5 When you are prompted to save the file select Yes You should be back to a C gt prompt Type EDIT C AUTOEXEC BAT Your AUTOEXEC BAT file opens in the DOS editor program Look for a line that includes the word MSCDEX The L drive parameter where drive is the drive letter assigned to your CD ROM before you made changes with PartitionMagic may appear at the end of this line Change drive to Z Because the OS assigns all other available drive letters before assigning Z this ensures that partition changes you make in the future do not invalidate your CD ROM drive letter For more information type HELP MSCDEX at a DOS prompt If your computer is on a network when you log in to the network the letter Z and other letters at the end of the alphabet may be assigned to network search drives In this case assign your CD ROM a letter immediately preceding the last letter used by the network search drives 8 Select File Exit
78. e machine is subsequently booted the hibernation file is read into RAM and execution begins where it left off A hibernated system assumes when it is booted that the system is in the same state as when hibernation occurred Any changes made to the system s hardware including disks and disk partitions may cause unexpected results See Microsoft s Knowledge Base article 241354 for more information about making modifications to a system while in hibernation mode To avoid this error shut down your machine normally and then restart Partition Table Errors 100 199 Errors in the 100 199 number range are partition table errors For general information about resolving these errors see Resolving Partition Table Errors on page 114 and Partition Tables and Viruses on page 114 100 Partition table is bad The master boot record MBR can contain at most one extended partition and each extended partition boot record EPBR can contain at most one link to another EPBR This error occurs when a partition table violates the foregoing Appendix B Troubleshooting 104 105 106 107 108 109 110 rule It can also occur if you have more than one active partition Since any modifications PartitionMagic makes may decrease the amount of data that is recoverable from the hard disk PartitionMagic does not recognize any of the hard disk s partitions If you must create new error free partition tables to resolve yo
79. e page is NTFS Info and so forth Scanning a Disk for Errors MS ScanDisk is a utility included with Windows 9x and Windows Me that you can run from PartitionMagic ScanDisk scans a partition for errors and fixes them The Check for Errors operation also scans for errors but it does not correct them for FAT or FAT32 partitions If you are running a Windows NT based system you can run Windows CHKDSK from PartitionMagic The interface for CHKDSK is different from ScanDisk See your Windows documentation for more information about CHKDSK Chapter 3 Managing Partitions 1 Select the disk you want to scan for errors ScanDisk only scans partitions with assigned drive letters it does not scan hidden partitions extended partitions unallocated space or partitions with file systems not supported by the active operating system 2 Click Partition gt MS ScanDisk or Windows CheckDisk on the menu bar The ScanDisk dialog appears ScanDisk C ME E A Select the drive s you want to check for errors E 3 Floppy amp D Type of test Standard checks files and folders for errors C Thorough performs Standard test and scans disk surface for errors JUS Automatically fix errors Close Advanced 3 In the Type of test box click Standard or Thorough Thorough scans the partition for bad sectors 4 Optional Click Automatically fix errors 5 Click Start Norton Parti
80. eate 34 delete 44 info 56 label 47 move 29 MS ScanDisk 58 NT CheckDisk 58 performing from the rescue disks 15 resize 29 selecting 18 undoing 8 viewing pending 19 operations process overview 16 OS 2 Dual Boot 106 error messages involving 22 123 136 FDISK errors involving 2 122 overlapping partitions fixing 722 P PARTINFO 117 partition info 58 See also PartitionInfo program partition list asterisk in explained 5 status in 15 partition list in main window 5 partition map 4 Partition menu 5 partition table error messages 20 removing viruses 4 resolving errors 714 115 partition type 58 PartitionInfo program 1715 PartitionMagic compatibility with other programs 104 PartitionInfo program 715 preferences setting 27 system requirements 4 uninstalling 77 partitions active 15 active setting 65 85 applying changes to 19 backing up 48 bootable 38 65 85 browsing 28 checking integrity 50 checking NTFS 9 copying 48 creating 34 creating with wizard 80 creating scenarios 42 data 91 deleting 44 127 deleting all 17 file systems supported 20 formatting 48 127 hidden 5 hiding unhiding 63 information 56 map in main window 4 merging 52 moving 29 moving scenarios 33 multiple visible primary 63 106 naming 47 overlapping fixing 22 PqRP 1 3 primary hiding unhiding 64 resizing 29 resizing limitations 32 resizing scenarios 33 scanning for errors
81. ed partition Chapter 2 PartitionMagic Basics Each partition is color coded to show the file system it uses and the used and unused space within the partition A legend is displayed just above the status bar located at the bottom of the PartitionMagic window You can use the Legend to help you understand the different colors used in the disk map and partition list There are triangle indicators to mark the 2 GB boot boundary and the 8 GB boot boundary 1024 cylinder limit The boundary markers can help you as you create move or resize partitions so you will not make primary partitions unbootable by accident For additional information about the boot boundaries refer to Understanding the BIOS 1024 Cylinder Limit or Understanding the 2 GB Boot Code Boundary in the PartitionMagic online help located under Getting Started gt Partitioning Basics Partition List The partition list displays the following information about each partition drive letter volume label file system type size amount of used and unused space in megabytes status and whether the partition is a primary or logical partition If the partition does not have a volume label Local Disk displays next to the drive letter An asterisk appears in place of a drive letter for Hidden partitions Extended partitions Partitions with file systems not supported by the active operating system e Unallocated space space not currently assigned to any par
82. ed period of time If you shut down or turn off your computer while PartitionMagic is still working it will cause corruption to the file system which will result in data loss Do not shut down the system until after the process is complete 1 Runa file check such as CheckDisk or ScanDisk on the partitions you intend the merge to ensure they do not contain file system errors or bad sectors 2 Select one of the two partitions you want to merge with another partition IMPORTANT Do not merge partitions that contain operating systems or compressed partitions See Disk Compression Utilities on page 105 If you plan to merge two adjacent NTFS partitions they must be the same version type and have the same cluster size To view the version type and cluster size of an NTFS partition right click the partition in the disk map select Properties then click the NTFS Info tab If the cluster sizes are different you will not be able to merge the partitions See Converting FAT FAT32 Partitions to 4K Aligned on page 73 If the NTFS versions are different you will not be able to merge the partitions See Merging Partitions with Different NTFS Version Numbers on page 113 3 Click Partition gt Merge 52 Chapter 3 Managing Partitions The Merge Adjacent Partitions dialog appears Merge Adjacent Partitions x You can merge the selected partition C YO YO FAT32 with its following partition D DATA FAT32 Merge options
83. eeing Memory to Run PartitionMagic under DOS Assigning a CD ROM Drive Letter Using PartitionMagic With a SCSI Hard Disk PqRP Partitions Merging Partitions with Different NTFS Version Numbers Resolving Check Errors Resolving Partition Table Errors Partition Tables and Viruses Partition Will Not Boot After Resizing Generating Diagnostic Reports with PartitionInfo Error Messages and Solutions Exit Code 12 109 110 General Troubleshooting Freeing Memory to Run PartitionMagic under DOS The DOS PartitionMagic executable requires a minimum of 585 KB of memory in the first 640 K of the computer s address space conventional memory If you do not have sufficient conventional memory there are several ways you can free additional memory Running MEMMAKER MEMMAKER is a program that automatically configures your computer to save conventional memory while still loading all of the device drivers and other programs you usually load when booting DOS MEMMAKER frees conventional memory by moving as many programs as possible out of conventional memory into high memory Run MEMMAKER by typing MEMMAKER at a DOS prompt Follow the on screen instructions MEMMAKER is only available in DOS 5 0 to 6 22 It is not available in Windows 95 or Windows 98 DOS mode Using the F8 Key to Keep Programs From Loading Press lt F8 gt immediately after booting your computer while DOS is booting As DOS reads the each command in the CONFIG SYS and
84. em The operating system assigns drive letters in this order 1 the first recognized primary partition on each hard disk 2 all logical partitions on each hard disk 3 any other primary partitions on each hard disk and 4 the CD ROM drive and any other forms of removable media Generally all removable media should be assigned drive letters after fixed disks Because the CD ROM is one of the last drives to receive a letter any partition you create or delete on any of your hard disks affects the drive letter assignment of your CD ROM drive Occasionally the operating system may not assign a drive letter to the CD ROM drive If this occurs complete the steps outlined below If you are using Windows 95 98 and Windows 95 98 drivers for the CD ROM 1 On the toolbar click Start gt Settings gt Control Panel Double click System Click the Device Manager tab Double click CD ROM Double click the name of your CD drive Select the Settings tab N GQ UU kh O ND In the Start drive letter and End drive letter boxes type or select Z Because the OS assigns all other available drive letters before assigning Z this ensures that partition changes you make in the future do not invalidate your CD ROM drive letter 8 Click OK to close the Settings page 9 Click OK to close the System Properties dialog 10 When prompted to restart your computer click Yes Norton PartitionMagic 111 112 If you are using DOS or Windows 3 x or ar
85. endix B Troubleshooting 508 509 510 As specified the operation does not change the partition You have entered a value that is the same as or when rounded to the required cylinder boundary rounds to the same as the partition s present value Enter a larger change A bad sector was detected in the current or new FS area In order to perform the resize operation that you requested PartitionMagic attempted to expand the file system area However the program found a bad sector in the new area Try moving the partition before you resize it No corruption occurs when you encounter this error The version of the file system is not supported An updated version of PartitionMagic is required to operate on this new version of the file system Visit www symantec com for information about updated versions of PartitionMagic Batch Errors 600 633 600 601 602 603 Batch file could not be opened Error trying to write batch file Batch file not found PartitionMagic lets you specify a series of changes you want to make to your partitions and then executes all the changes when you click Apply At this point PartitionMagic writes out a command list file called a batch file to disk in preparation for execution and then reads the file upon execution immediately if a lock can be secured on all impacted partitions or in a special reboot mode after rebooting your computer if not all locks can be secured In the Wi
86. ers in the label When you enter a volume label the process that checks the validity of the label displays this message if the label has characters that are invalid Invalid characters include the following lt gt Il Volume Label cannot have leading spaces When you enter a volume label the process that checks the validity of the label displays this message if you enter a label in which a space or spaces are the leading characters Norton PartitionMagic 127 128 974 975 976 977 978 986 Root size specified was not in the valid range This error occurs only in the enterprise version of PartitionMagic from a running script If you use the Create Format or Resize Root operations and the number of root entries specified is not within the acceptable range for that partition this error appears Generally the valid range is from 64 to 1 024 The cluster size specified was invalid for this partition This error message displays only in the enterprise version of PartitionMagic from a running script Many commands have a cluster size option If a script command specifies an invalid cluster size for the type and size of the partition this error appears Cannot create the file system specified in the current space This error message displays only in the enterprise version from a running script When you use the Create or Format commands you must also choose a file system type If the file system or
87. es as requiring purchase of a separate subscription at any time and without notice to You provided however that if You purchase maintenance hereunder that includes particular Content Updates on the date of purchase You will not have to pay an additional fee to continue receiving such Content Updates through the term of such maintenance even if Symantec designates such Content Updates as requiring separate purchase This License does not otherwise permit the licensee to obtain and use Content Updates 3 Product Installation and Required Activation There are technological measures in this Software that are designed to prevent unlicensed or illegal use of the Software You agree that Symantec may use these measures to protect Symantec against software piracy This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers This License and the Software containing enforcement technology require activation as further set forth in the documentation The Software will only operate for a finite period of time prior to Software activation by You During activation You will provide Your unique product key accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software If You do not complete the activation within the finite period of time set fort
88. ets only USB USB2 and FireWire Support PartitionMagic supports external USB USB2 and FireWire 1394 IEEE hard drives under Windows Operations that are executed in boot mode are not supported on these devices You can see if an operation will be performed in boot mode by clicking View gt Operations Pending If an operation displays with an asterisk it will not work on a USB USB2 or FireWire drive If any of the queued operations displays with an asterisk all of the queued operations will be applied in boot mode You may increase the chances of an operation s being applied under Windows by closing all applications other than PartitionMagic and only working on operations on that drive as opposed to the USB or FireWire drive and drive C for example Removable Media Support PartitionMagic is not designed to work on removable media Norton technical support does not guarantee they will be able to resolve problems you encounter when partitioning removable media Norton PartitionMagic 17 18 Dynamic Disks Windows 2000 and Windows XP use basic disks and dynamic disks You cannot perform PartitionMagic operations on dynamic disks Selecting an Operation After you have selected a disk or a partition you can select an operation using the action panel toolbar context menu or menu bar If an operation cannot be performed on the selected partition the item appears dimmed on the menu and in the action panel Click
89. face scan before continuing If your hard disk has bad sectors we recommend that you replace the hard disk 140 Overlapping partitions found No partitions can be undeleted Two or more deleted file systems were found in the unallocated space However each file system claims space that another file system also claims There are no other partitions that can be undeleted Check Errors 500 599 Check errors occur when PartitionMagic checks the integrity of a partition For general information about resolving these errors see Resolving Check Errors on page 113 500 Subdirectory is corrupted This error message reveals the name of the corrupted subdirectory Back up the contents of that directory and its subdirectories You can then delete the corrupted subdirectory 501 Cross linked files were found Multiple files claim the same clusters PartitionMagic can fix this error when it occurs on an NTFS partition For more information see Checking Partitions for Errors on page 50 PartitionMagic lets you fix this error by 1 copying the shared clusters to each affected file 2 deleting all affected files or 3 keeping one file and deleting the other affected files 506 Not enough free space on partition to shrink Some free space which is dependent on the hard disk s current contents is required to resize a partition smaller Delete unneeded and duplicate files in the partition and then attempt the operation again App
90. from the rescue disks you should Turn off third party disk caches e Deactivate unload any TSR programs that access or modify partitions being changed You cannot run PartitionMagic on a Windows 2000 Professional Windows XP Professional or Windows Me machine that is in hibernation To use the rescue diskette or PartitionMagic for Windows Windows 2000 Windows XP or Windows Me must have been shut down normally Rescue Disk Limitations The following features are not available when you run the DOS version of PartitionMagic from the rescue disks or from the PartitionMagic bootable CD Split partitions Secure erase of partitions Undo last change Wizards Chapter 1 Getting Started If you run out of space on the first rescue disk as a result of adding network SCSI or CD ROM drivers to your boot sequence you can delete the following files from the disk chkdsk com fdisk exe ptedit exe and partinfo exe We recommend that you delete the files in that order freeing up only the space that you need to accommodate additional files These files are included in the Utilities folder on the PartitionMagic CD where you can access them later if necessary If you use an international keyboard or character set you will need to modify the AUTOEXE2 BAT and CONFIG SYS files on the rescue disks Refer to Using International Keyboards on page 23 for additional information Checking an NTFS partition with the rescue disk version of
91. ging Partitions x seid ie taal ee eke eee Die E bee ee 52 Splitting Partitions cu soe re eere gue da Se ware oe ad 54 Getting Information About Partitions 0 0 02 eee eee 56 Scanning a Disk for Errors 2 0 cc eee 58 Defragmenting Drives 0 0 0 cee e e 60 Chapter 4 Completing Advanced Disk Operations Changing a Drive Letter c soeia eye UR ERG ER a RUE 62 Retesting Bad Sectors lisse 62 Hiding and Unhiding Partitions 0 0 0 cee ee eee 63 Resizing the Root Directory 00 eee ce eee 64 Setting an Active Partition 2 0 00 cee eee 65 Resizing Clusters 2 plead RAT Rice PERI ueeu PNEU RU EROR LER XD edhe 66 Chapter 5 Converting Partitions Procedure for Converting Partitions 0 00 cee eee eee eee 70 Converting FAT Partitions to FAT32 1 0 0 eee 71 Converting FAT Partitions to NTFS 0 0 eee eee ee 71 Converting FAT32 Partitions to FAT 0 0 00 eee eee 72 Converting FAT32 Partitions to NTFS 0 0 0 cece eee 72 Converting FAT FAT32 Partitions to 4K Aligned 04 73 Converting NTFS Partitions to FAT or FAT32 0 0 000000000 73 Converting Partitions to Logical or Primary 00 0000 e eee 76 Chapter 6 Using Wizards OVERVIEW usb exu s E SRL MELB PNG ULCUS ERR SEIS 80 Running Wizards Jv kei eth dah ae WR Xp san als 80 Create New Partition Wizard 2 0 02 eee eee 80 C
92. gt To save the report asa text file Type PARTINFO gt A PARTINFO TXT on a floppy disk then press lt Enter gt Error Messages and Solutions PartitionMagic error messages and possible solutions are listed below by number The messages are also grouped in number ranges by error category Miscellaneous Errors 3 38 3 Not enough memory This error can occur when you are resizing moving or copying an extremely large partition 60 GB or when manipulating smaller partitions in DOS with EMM386 loaded EMM386 limits the amount of memory the program can Norton PartitionMagic 117 118 8 27 29 34 access To solve the problem modify your CONFIG SYS file by commenting the EMM3386 line For more information about memory requirements see PartitionMagic System Requirements on page 4 The DOS PartitionMagic executable requires a minimum of 585 KB of memory in the first 640 KB of the computer s address space conventional memory and 8 MB of total memory For possible solutions if you have insufficient conventional memory see Freeing Memory to Run PartitionMagic under DOS on page 110 You may be able to resolve this problem by rebooting to an A prompt typing LOCK_C and running PartitionMagic from the rescue disks Could not allocate deallocate DOS real mode memory The DOS PartitionMagic executable running under DOS Windows 3 x Windows 95 and Windows 98 requires some memory in the first 1 MB
93. h in the documentation or as prompted by the Software the Software will cease to function until activation is complete which will restore Software functionality In the event that You are not able to activate the Software over the Internet or through any other method specified during the activation process You may contact Symantec Customer Support using the information provided by Symantec during activation or as may be set forth in the documentation 4 Sixty 60 Day Money Back Guarantee If You are the original licensee of this copy of the Software and are not completely satisfied with it for any reason please contact Symantec Customer Service for a refund of the money You paid for the Software less shipping handling and any applicable taxes at any time during the sixty 60 day period following the date of purchase 5 Limited Warranty Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error free TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
94. hardware defects can put your data at risk Before using any utility that makes extensive changes to your hard disk you should back up your data PartitionMagic cannot run while other low level disk utilities such as virus detection software defragmenting software like Diskeeper or backup software like Norton GoBack are running Close all such utilities prior to starting PartitionMagic Verify that the version of PartitionMagic you are running is supported on the operating system and Service Pack if applicable you are running See PartitionMagic System Requirements on page 4 Norton PartitionMagic 7 8 If you would like a high level overview of PartitionMagic click Help gt Flash Tutorial to run a Flash presentation that explains the product Running PartitionMagic You can run PartitionMagic from Windows 95 Windows 98 Windows Me Windows NT 4 0 Workstation Windows 2000 Professional or Windows XP Under any other operating system you must run PartitionMagic from the rescue disks To run from Do this Windows Start menu Click Start gt Programs gt Norton PartitionMagic 8 0 gt PartitionMagic 8 0 Windows Explorer Right click any drive object and click PartitionMagic 8 0 Running PartitionMagic from Rescue Disks When you boot your computer from the first rescue disk POMAGIC automatically runs You must insert the second rescue disk when prompted Preparation Before you run PartitionMagic
95. hen start the conversion again Converting FAT32 Partitions to NTFS This conversion is only possible under Windows 2000 and Windows XP The Convert FAT32 to NTFS operation launches the Microsoft Convert utility to convert a FAT32 partition to NTFS You must be running Windows 2000 XP to complete this conversion Be aware that data in an NTFS partition will not be accessible if you boot DOS Windows 9x or Windows Me The steps for this process are listed on page 70 After clicking OK if you have no operations pending and if Windows 2000 XP can lock the partition no open files the FAT32 partition is converted If you have operations pending you must apply them first before converting from FAT32 to NTFS If you do not Chapter 5 Converting Partitions apply the operations a prompt appears asking if you want to apply the changes now before converting your FAT partition Click OK to apply the changes and continue with the conversion If you have any open files a message appears indicating that the convert utility cannot gain exclusive access to the drive and asks if you want to perform the conversion immediately If you type Y your computer is shut down and the conversion is done at reboot time Converting FAT FAT32 Partitions to 4K Aligned Unlike an NTFS partition the first cluster in a FAT or FAT32 partition is not located at the beginning of the partition Instead all the FAT clusters come after a group of sectors that are
96. hould be aware of these issues e You must have Windows 95 OEM Service Release 2 Windows 98 Windows Me Windows 2000 or Windows XP to access files on a FAT32 partition If you run an operating system other than these FAT32 partitions will be inaccessible when the other operating system is running even if one of these operating systems is installed on your machine Some computers have a sleep mode that saves all memory to disk Because this function sometimes requires a FAT partition consult your computer manual or contact the manufacturer before converting to FAT32 The minimum recommended size for a FAT32 partition is 256 MB The steps for this process are listed on page 70 Converting FAT Partitions to NTFS This conversion is only possible under Windows NT Windows 2000 and Windows XP The Convert FAT to NTFS operation launches the Microsoft Convert utility to convert a FAT partition to NTFS You must be running Windows NT 2000 XP to complete this conversion This cannot be performed from the rescue diskette If you boot multiple OSs you must be careful converting FAT to NTFS NTFS is only accessible from Windows NT 2000 XP therefore the data in this partition will not be accessible if you boot DOS Windows 9x or Windows Me After clicking OK if you have no operations pending and if Windows NT can lock the partition no open files the FAT file system is converted If you have operations pending you must apply them fi
97. ick Advanced and verify that the file is uncompressed You should now be able to perform the file system conversion without getting Error 1681 If you still receive the error try locating and uncompressing the particular file that is referenced in the Error 1681 message by its FRS number the first number that is not enclosed in parentheses To do this 1 Download the file BTIni zip from ftp ftp symantec com public english us canada tools pq utilities then unzip the file 2 Copy the BTINLEXE file from the directory where you unzipped the BTIni zip file to a floppy diskette 3 Bootto the PartitionMagic rescue disk 1 When prompted for disk 2 insert the floppy diskette containing BTINI EXE and press Enter 4 Press lt Ctrl C gt to halt the rescue disk batch process 5 At the A prompt type BTINI SHOW This command displays the partition ID for the NTFS partition Norton PartitionMagic 133 134 1687 6 Now enter the following command BTINI FRS lt partition ID for the NTFS partition gt lt FRS number displayed in the Error 1681 message gt This command returns the filename associated with the FRS number referenced in the Error 1681 message 7 Reboot the computer to Windows and search for the file reported by BTINI 8 Uncompress or unencrypt the file You can also copy the file to another location and then delete it from its original location After PartitionMagic has completed the
98. ick Tools gt Create Rescue Disks on the menu bar 2 Insert a blank formatted 1 44 MB disk into your 3 5 inch disk drive and click OK 3 Follow the prompts and the instructions on the progress bar located at the bottom of the window Chapter 1 Getting Started The rescue disks contain the following files PartitionMagic Disk 1 PartitionMagic Disk 2 e Autoexe2 bat e Autoexec bat Command com e Ega cpi Keyb com Mode com e Partinfo exe utility program e PTEDIT utility program Miscellaneous system SYS files MSCDEX exe Windows 9x Me only NWCDEX exe Windows NT 2000 XP only e Fdisk com Windows N1 2000 XP only CHKDSK exe Autoexec bat Command com Mouse com PMHelp dat help file PQMagic exe PQMagic ovl PQMagic pqg PQPB rtc Rescue txt zAbout pqg Boot ini Windows NT 2000 XP only If you create rescue disks for a double byte language the third disk includes fonts Before Running PartitionMagic It is wise to run a file check such as CheckDisk or ScanDisk before running PartitionMagic Doing so can help you avoid problems you could encounter if you try to manipulate partitions on a disk with bad sectors or file system errors See Checking Partitions for Errors on page 50 You should back up your hard disk before using PartitionMagic While PartitionMagic has been thoroughly tested and is reliable other factors such as power failures operating system bugs and
99. in advance the minimum size to which an NTFS partition may be resized If PartitionMagic runs out of space when you are resizing or moving an NTFS partition PartitionMagic returns an error without completing the operation The integrity of the NTFS partition and data is never compromised e A FAT partition has a 2 GB 2047 MB size limit however a FAT partition under Windows NT service pack 4 or higher or Windows 2000 XP can be sized up to 4 GB and have a 64 KB cluster size Under Windows 2000 and Windows XP you can enlarge an NTFS partition even the system partition without rebooting Scenario Resizing a Logical Partition Larger This scenario outlines the procedure for adding space to a logical partition You can also use the Resize Partitions wizard to perform the same operations Sample Configuration One 1 GB hard disk containing Oneactive primary FAT32 partition C running Windows 2000 Oneextended partition enclosing one logical NTFS partition D C WIN2K D 3616 2MB FAT32 502 0 MB L3 Objective Resize drive C smaller and add the newly created free space to drive D C WIN2K D 2527 8MB FAT32 14904 MB NTFS Norton PartitionMagic 33 34 Procedure 1 Resize drive C smaller by the amount you want to add to drive D Resize C so that the unallocated space is on the right 2 Enlarge drive D to occupy the unallocated space just created The extended partition is automatically enlarged to a
100. in window click Tools gt DriveMapper You can also click Start on the Windows taskbar gt Programs gt Norton PartitionMagic 8 0 gt PartitionMagic 8 0 Tools gt DriveMapper If you are using Windows NT or Windows 2000 XP Professional as your only operating system we recommend using the Change Drive Letter operation rather than DriveMapper Change Drive Letter lets you permanently set the drive letters for your partitions so that adding and removing partitions does not affect drive letters Note that if you merge or split partitions drive letters will change even if you are using Windows NT 2000 XP and the Change Drive Letter operation If you have installed an alternative desktop on Windows 9x with the desktop files residing on a different drive than the Windows system files DriveMapper may not be able to adjust your paths Because DriveMapper is a Windows program it must have Windows loaded to run If the drive letter has been changed for the drive that holds your desktop files you may not be able to start Windows For further information about how operating systems assign drive letters see the second paragraph under Assigning a CD ROM Drive Letter on page 111 Chapter 7 Using PartitionMagic Utilities Using DriveMapper With Multiple Operating Systems If you run multiple operating systems you should reinstall applications rather than use DriveMapper The following issues make using DriveMapper in a multiple operating s
101. ing the partition s volume label Displays a brief description of the switches and examples of how to use them For example to set the second available bootable partition active without rebooting you would type PQI BOOTX P 2 A Running PQBoot for DOS with Command Line Switches 1 Go to a DOS prompt 2 Change to the directory containing PQBoot typically C PROGRAM FILES Norton PARTITIONMAGIC 8 0 DOS 3 DOS Type POBOOT switchor PQBOOTX switch where switch is the appropriate switch Chapter 7 Using PartitionMagic Utilities C HA PT ER BootMagic This chapter includes the following information Getting Started Configuring BootMagic Setting BootMagic Passwords Adding an Operating System to the BootMagic Menu Removing an Item from the BootMagic Menu Modifying a Menu Item s Properties Setting a Default Operating System Booting from a Second Hard Disk Setting the Startup Delay e Disabling BootMagic Using the BootMagic Menu Using BootMagic to Install Operating Systems Troubleshooting Getting Started BootMagic is a powerful disk management tool that helps you run multiple operating systems on a single PC Each time you start or restart your computer BootMagic presents a list of operating systems OSs you can boot from The configuration program lets you quickly select the OSs you want to appear in the BootMagic Menu and lets you set various boot time options such as a
102. io 40 error messages involving 29 installing on a new partition 39 using PQBoot with 87 won t install 4 wizards applying or discarding changes 80 copying partitions 82 create new partition 80 install another operating system 8 merging partitions 82 overview 15 80 redistributing free space 82 running 80 Z Zip disks 17 Norton PartitionMagic 149
103. lect a different default OS For information on detecting non OS partitions in the menu list see Finding the Right Operating System in the BootMagic online Help For more information on using the configuration program see Configuring BootMagic on page 94 in this guide or refer to online Help After you make any necessary changes click Save Exit The next time you reboot your computer the BootMagic Menu appears To start an operating system select the desired menu item from the BootMagic Menu IMPORTANT Do not delete the partition that includes BootMagic without uninstalling BootMagic first Installing BootMagic on an NTFS System BootMagic must run from a FAT or FAT32 partition If you are only running Windows NT based operating systems you may only have NTFS partitions on your hard disk To use BootMagic on an NTFS system you must create a FAT or FAT32 partition install BootMagic on it and configure BootMagic so that it does not hide the FAT partition The following steps detail this process 1 Start PartitionMagic 2 Right click the first primary NTFS partition then click Resize Move 3 In the Free Space Before field type 50 4 To create the new partition after the NTFS partition enter the size in the Free Space After field IMPORTANT The BootMagic partition must start below the 8 GB boundary of the hard disk and must be at least 32 MB large 5 Click OK 6 Right click the new unallocated space then click C
104. lphanumeric characters for other file system types In the Size box enter the desired size for the partition Or in the percent of unallocated space box enter the desired percent of unallocated space for the partition PartitionMagic automatically calculates a recommended size based on the most efficient use of disk space which you can accept or change If you are creating a Windows NT 4 0 SP 4or higher system partition it cannot be larger than 7 8 GB and it must be fully contained within the first 7 8 GB of the hard disk Chapter 3 Managing Partitions 7 Ifthe size you specified for the new partition is smaller than the available unallocated space you can position the partition at the beginning recommended or end of the unallocated space In the Position box click Beginning of free space or End of free space 8 In the Cluster size drop down list choose a cluster size for the partition or accept the default cluster size 9 In the Drive Letter box note the drive letter that will be assigned to the new partition after you reboot or for NT based operating systems select the drive letter you want 10 Click OK If you created a new primary partition and plan to install an operating system on it refer to Installing a New Operating System on page 39 for additional information WARNING Because of conflicts that can result from different hardware and system configurations do not create an applications or operating syste
105. ltimedia tutorials that visually step you through the most common PartitionMagic tasks To view the instructional videos go to http service symantec com and click Instructions amp Videos Norton PartitionMagic 25 C HA PT ER Managing Partitions This chapter includes the following information Integrity Checks Browsing Partitions Resizing and Moving Partitions Creating Partitions Deleting Partitions Undeleting Partitions Changing Partition Labels Formatting Partitions Copying Partitions Checking Partitions for Errors Merging Partitions Splitting Partitions Getting Information About Partitions Scanning a Disk for Errors Defragmenting Drives 27 28 Integrity Checks PartitionMagic checks disk integrity with a sophisticated system of analysis and validation that operates behind the scenes every time you start the program or complete an operation An initial integrity check scans your disk and reports any partition problems that may prevent PartitionMagic from operating properly This integrity check acts as an early warning system that informs you of your disk s status and assures that the disk s structure is thoroughly analyzed and verified before you alter it If your physical disk passes the initial integrity check you can select the disk s partitions and use PartitionMagic features otherwise an error message appears instead of the partition list This indicates a problem with your disk not with
106. lumns in the partition list You should fix any errors encountered For more information see Resolving Check Errors on page 113 If Check for Errors finds an error such as cross linked files lost clusters or bad directory information on an NTFS volume and can fix it a Fix button appears at the bottom of the dialog For each error found PartitionMagic displays the following Severity describes the seriousness of the problem which can be one of the following Severity Description Info The information given is helpful but not critical Does not correspond to any error Warning The error may or may not cause problems Error A problem was encountered but PartitionMagic may still be able to make changes to the partition Run ScanDisk or CHKDSK to fix the error or click Fix if available Critical A catastrophic problem PartitionMagic cannot make any changes to the partition Fixed displays Yes for each problem you fix on an NTFS volume Not applicable for FAT or FAT32 partitions Number shows a number corresponding to the error For more information see Error Messages and Solutions on page 117 Description gives a brief description of the problem 3 To fix an error highlight the problem and click Fix 4 If you want to skip one listed error click Skip If you want to skip all listed errors click Skip All 5 When you are finished viewing the check results and fixing NTFS errors click Close Check for
107. m crash while the Windows NT operating system was writing the partition This problem can often be resolved by running CHKDSK F on the affected drive For instructions on running CHKDSK see Symantec Solution How to Run Microsoft CHKDSK from the Command Line If running CHKDSK F does not help please send the following items to Norton Technical Support A debug report See Symantec Solution Running a Debug Report A PARTINFO report See Generating Diagnostic Reports with PartitionInfo on page 115 The information outlined in Symantec Solution Information Needed for a Trouble Report f possible an image of the machine or the actual hard disk so Norton developers can examine the source of the issue more closely 1527 Bad update sequence number A buffer contains mismatched update sequence numbers This error may have been caused by a power failure or system crash while the Windows NT operating system was writing to the partition Reboot Windows NT Workstation and execute CHKDSK F to repair the damage Appendix B Troubleshooting 1529 Information mismatch in directory entry A file attribute stored in a file record is different from the attribute stored in its directory entry If this error is in a system file file 0 10 Windows NT CHKDSK does not fix it but Windows NT rebuilds the root directory on the partition the next time the operating system is started 1538 Can t find contiguous space to move The pa
108. m partition on one computer and then move that hard disk to another computer Data loss may occur Managing Drive Letter Changes Creating a new partition may cause your drive letters to change For example if you have one primary partition C on your hard drive and a CD ROM drive D and you create a new logical partition on your hard drive the new partition becomes D and the CD ROM drive changes to E after you reboot your computer As a result any programs on your hard drive that were linked to the CD ROM no longer function because the paths to files have changed Norton recommends that you allow DriveMapper to automatically update the drive letter references in application shortcuts initialization files and registry entries when prompted to do so However you can update drive letter references manually See Changing Drive Letter References with DriveMapper on page 84 While you can use DriveMapper to update references to files for least impact consider creating all new partitions on the highest disk for example disk 3 in a three disk system and to the right of existing partitions Norton PartitionMagic 37 Creating Bootable Partitions Before creating a partition where you plan to install an operating system a bootable partition you should understand the following information Supported Boot Code Space Operating System Boots from Partition Types Boundary Required DOS 6 22 and Primary FAT 2 GB 8 MB earlier
109. mn Not Enabled appears in the Notes column for the 64 K cluster size because it is only used for Windows NT 2000 XP You can enable the 64 K cluster size but it is not recommended For more information see Allow 64K FAT Clusters for Windows NT Windows 2000 XP on page 22 The lower portion of the Resize Clusters dialog displays information about the current and new cluster size and the current and new partition size based on the new cluster size Using the information in the dialog decide which cluster size you want to use and can use and select it from the New cluster size drop down list PartitionMagic adheres to the established limits for partition and cluster sizes You cannot select a cluster size that is invalid for the selected partition Norton PartitionMagic 67 It is not recommended that you use the smallest cluster size on partitions containing a single large file such as a database or swap file Choosing a smaller cluster size may resize the partition smaller creating unallocated space next to the partition You can use this unallocated space to create a new partition FAT 16 partitions are resized automatically to fit the cluster size WARNING Do not choose the 64 K cluster size unless you have Windows NT Windows 2000 or Windows XP Partitions of this type are incompatible with Windows 9x and DOS 4 Click OK Default Cluster Sizes A partition s cluster size is set by the DOS FORMAT operation
110. mode execution PartitionMagic will only go into boot mode if it cannot lock a partition that is if there are any open files on the partition Try to confine all operations to drives PartitionMagic can lock before clicking the Apply Changes button Change the configuration of the offending disk most likely the SCSI or removable drive by changing the BIOS setup for that disk Doing so will ensure that the native and boot mode environments detect identical hard disk configurations If this does not work you can try temporarily disabling the offending disk This error usually indicates that some other application has modified your disk configuration while you were running PartitionMagic Make sure no other applications are loaded while PartitionMagic is running User Interaction Errors 950 999 950 951 952 Unable to detect any disk drives No partitionable hard disks were found on your computer Diskette drives and many removable media drives do not support partitioning PartitionMagic cannot perform operations on disks in such drives An invalid value was entered The value entered is outside the range or when rounded to the required cylinder boundary rounds to a value that is outside the range for the operation specified Check the displayed range and reenter the value Value entered is the same as the current value See error 508 Appendix B Troubleshooting 963 968 969 970 971 972 973
111. n see Resizing Clusters on page 66 You can resize NTFS clusters by clicking Partition gt Advanced gt Resize Clusters 5 Click OK Notes about Resizing Partitions When you resize a partition data is consolidated not compressed To make a partition smaller unused space must exist within the partition To enlarge a partition there must be adjacent unallocated space If there is unallocated space on the disk but it is not adjacent to the partition you want to enlarge adjust the location of the space by moving other partitions You can resize move a partition to create space before it even if there is used space shown at the beginning of the partition For example if you are shrinking a D partition so you can enlarge a C partition you can just drag the left handle of the D drive to create unallocated space next to the C drive then drag the right handle of the C drive to use that space IMPORTANT Exercise caution when resizing partitions smaller especially a partition containing an operating system Leave at least 50 MB more space in the partition than the operating system requires Swap files drivers and other files may require the extra space Additionally operating systems can become unbootable if moved beyond certain boundaries For more information see Creating Bootable Partitions on page 38 Resizing FAT and FAT32 partitions smaller may reduce the amount of wasted space on a hard disk When you resize a FAT or F
112. n The copy is the same size and file type and contains the same data as the original When you copy a partition you specify the hard disk and the unallocated space where you want to place the copy If necessary the wizard will resize neighboring partitions to create sufficient space to perform the copy Chapter 6 Using Wizards C HA PT ER Using PartitionMagic Utilities This chapter includes the following information Changing Drive Letter References with DriveMapper Switching between Bootable Partitions with PQBoot 83 Changing Drive Letter References with DriveMapper When you create merge delete hide and unhide partitions your drive letters can change causing applications not to run because application shortcuts initialization files and registry entries refer to incorrect drives DriveMapper is a wizard that lets you easily update drive letter references IMPORTANT DriveMapper does not change drive letter assignments it only changes references to the drive letters which are assigned by your operating system DriveMapper will run automatically if the following conditions are all met You apply changes to your system that affect drive letter assignments e You are running Windows 95 Windows 98 or Windows Me e Your hard disk contains only FAT or FAT32 partitions You have no more than one CD ROM drive and no more than one removable drive To run DriveMapper manually 1 From the PartitionMagic ma
113. n 3 1 You cannot change NTFS version numbers for existing NTFS partitions using PartitionMagic If you create an NTFS partition using PartitionMagic the version number for the partition will match the operating system For example if you create an NTFS partition while running under Windows 2000 the partition will be NTFS version 3 0 If you create an NTFS partition under Windows 9x or with the PartitionMagic rescue diskettes which run under DOS the new partition will be NTFS version 3 1 Be aware that if you are running Windows NT 4 0 prior to SP6 and you install Windows XP as a second operating system Windows XP will promote the NTFS partitions to version 3 1 which could make Windows NT 4 0 inoperable This is a feature of Windows XP and is not related to PartitionMagic So if the version numbers don t match what can I do to fix them If you install Windows XP it automatically promotes NTFS partitions to version 3 1 Then you can merge the partitions with PartitionMagic If you do not want to upgrade to Windows XP you cannot merge the mismatched NTFS partitions Resolving Check Errors PartitionMagic checks the integrity of a partition thoroughly before making changes to it The Check for Errors and Info operations perform the same checks and display error messages when they discover problems For more information see Checking Partitions for Errors on page 50 and Getting Information About Partitions on page 56 The
114. n tables and boot records as potential virus attacks PartitionMagic takes steps so that NAV automatically reinoculates Should NAV give you the choice of repairing the changes do not select Repair Instead inoculate after using PartitionMagic Norton SystemWorks You can use PartitionMagic on a system where Norton SystemWorks is installed However you must run PartitionMagic from the rescue disks If you attempt to run PartitionMagic under Windows with Norton SystemWorks installed you may receive a disk write error Disk Compression Utilities You can safely use PartitionMagic and some disk compression utilities together The following information will help you avoid any problems WARNING Do not merge compressed partitions You will lose the host partition DriveSpace and DriveSpace 3 To use PartitionMagic with DriveSpace you must first change the size of a DriveSpace or DriveSpace 3 drive in Windows 95 or Windows 98 by completing the following 1 On the Windows desktop double click My Computer Right click the drive you want to change then click Properties on the menu Click the Compression tab From the Compression menu click Advanced U A Q N From the Advanced Properties menu click Run DriveSpace A list of your physical drives compressed drives and host drives appears 6 Select the compressed volume you want to change 7 Click Drive at the top of the menu 8 From the Drive menu click Adjust Free Space The
115. n the hard disk This error is serious if both DOS and another operating system use the hard disk Because DOS uses one description and other Norton PartitionMagic 121 122 2111 112 113 116 operating systems may use the other data loss is likely once the partition is almost full To resolve this error see the instructions in Resolving Partition Table Errors on page 114 Logical partition starts outside of Extended An extended partition boot record EPBR is a sector on the hard disk that contains a partition table The EPBR partition table is special because it generally only has two valid entries one for the logical partition and one that is a pointer to the next EPBR The standard is for the logical partition s entry to be the first entry in the table and the second entry is the pointer to the next EPBR The third and fourth entries are not used For some utilities such as IBM s Boot Manager the order of these entries is important because the utility expects the first entry to be the logical and the second entry to be the pointer to the next EPBR If PartitionMagic detects that the EPBR entries are out of order you will be prompted to fix the error If you choose to fix the error PartitionMagic will reorder the EPBR entries for you automatically Logical partition ends outside Extended See error 111 Partitions overlap The hard disk partition table contains erroneous values If data partitions overlap wri
116. n upgraded version Upon upgrading the Software all copies of the prior version must be destroyed E use a later version of the Software than is provided herewith unless You have purchased upgrade insurance or have otherwise separately acquired the right to use such later version F use if You received the software distributed on media containing multiple Symantec products any Symantec software on the media for which You have not received a permission in a License Module G use the Software in any manner not authorized by this license nor H use the Software in any manner that contradicts any additional restrictions set forth below 2 Content Updates Certain Software utilize content that is updated from time to time including but not limited to the following Software antivirus software utilize updated virus definitions content filtering software utilize updated URL lists some firewall software utilize updated firewall rules and vulnerability assessment products utilize updated vulnerability data these updates are collectively referred to as Content Updates You shall have the right to obtain Content Updates for any period for which You have purchased maintenance except for those Content Updates that Symantec elects to make available by separate paid subscription or for any period for which You have otherwise separately acquired the right to obtain Content Updates Symantec reserves the right to designate specified Content Updat
117. nch the BootMagic installation program 3 Follow the on screen instructions to install BootMagic BootMagic can be installed to any FAT or FAT32 partition primary or logical If your system only has NTFS partitions see Installing BootMagic on an NTFS System on page 92 or consider using PQBoot for Windows instead of BootMagic See PQBoot for Windows on page 86 4 After installation is complete click Back Exit to close the setup screen After installation BootMagic sorts through your system s hard disks looking at the partition tables and gathering information about each currently installed operating system BootMagic then automatically runs the configuration program adding every detected OS to the BootMagic Menu At this point it may be necessary for you to edit the items that appear in the menu list While BootMagic reliably detects most operating systems it may also detect some non OS partitions For example if you have a primary NTFS data partition that is a partition which contains only data no OS on the first disk BootMagic may detect it as Norton PartitionMagic 91 92 Windows NT Likewise a primary FAT or FAT32 data partition may be detected as MS DOS or Windows 95 98 Because data partitions cannot be booted you should remove them from the menu list You can also choose to add or remove other OS selections modify OS names and icons for easier identification add passwords set a new startup delay or se
118. ndows 95 Windows 98 and Windows NT Workstation versions of PartitionMagic the batch file is located in your Windows WSystem directory In the DOS versions it is located in the directory from which PartitionMagic is running The batch filename is PO SM40 PQB If the batch file cannot be created cannot be written or cannot be located when PartitionMagic attempts to execute the command file the above error messages appear If you are running PartitionMagic from rescue disks ensure they are not write protected If you cannot determine the source of the problem contact Norton technical support Unknown batch operation The batch file contained an operation unknown to PartitionMagic Contact Norton technical support Norton PartitionMagic 125 126 625 Batch structure has changed Generally error 625 only occurs when the system needs to go into boot mode to execute your commands A 625 error occurs when your disk geometry is seen differently in your native Windows version of PartitionMagic than it is in the boot mode version For security reasons PartitionMagic cannot apply your changes without risking data loss One common configuration that will cause a 625 error is a system that has a hard disk such as a SCSI or removable drive that is visible in Windows but that cannot be seen in the boot mode environment Some possible solutions include Make sure the operation executes in native Windows mode without resorting to boot
119. ned herein and You shall cease use of and destroy all copies of the Software The disclaimers of warranties and damages and limitations on liability shall survive termination Software and documentation is delivered Ex Works California U S A or Dublin Ireland respectively ICC INCOTERMS 2000 This Agreement may only be modified by a License Module that accompanies this license or by a written document that has been signed by both You and Symantec Should You have any questions concerning this Agreement or if You desire to contact Symantec for any reason please write to i Symantec Customer Service 555 International Way Springfield OR 97477 U S A ii Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands or iii Symantec Customer Service 1 Julius Ave North Ryde NSW 2113 Australia Table of Contents Introduction What Is PartitionMagic 0 eee cee ene cnet n 1 Newsbeatutes 16s onM ed Tait er Sete aye ae ene heey ee E e E teas 1 Chapter 1 Getting Started PartitionMagic System Requirements 00 eee eee ee eee 4 Installing PartitionMagic under Windows 0 eee eee eee eee eee 4 Creating Rescue Disks cd sae EE ue Saas E ER GRA RACE oa 5 Before Running PartitionMagic 20 0 eee teens 7 Running PartitionMagic 00 cece eens 8 Setting a Password for PartitionMagic 00 0 0 eee ee eee 10 Uninstalling PartitionMagic 0 0 00 ee eee 11
120. ng systems installed Windows 2000 Windows XP and Windows 98 If Windows XP were bootstrapped off Windows 2000 it would not boot if you chose it from the BootMagic configuration menu because BootMagic would hide the Windows 2000 partition that included critical system files Instead you should make the Windows XP partition visible from the Windows 2000 partition see Configuring BootMagic to Work on an NTFS System on page 95 and remove Windows XP from the BootMagic configuration You would then have two options on the BootMagic menu Windows 2000 and Windows 98 You could choose Windows 98 to boot it directly If you chose Windows 2000 the NTLDR menu would appear allowing you to boot either Windows 2000 or Windows XP I cannot install BootMagic on my NTFS system See Installing BootMagic on an NTFS System on page 92 Norton PartitionMagic 101 A P PEN D I Using PartitionMagic With Other Programs This appendix includes the following information Norton Utilities Disk Compression Utilities Operating System Boot Utilities Virus Protection Software Drive Overlay Programs SoundBlaster GoBack Norton Utilities You can safely use PartitionMagic and Norton products together The following information will help you avoid any problems Norton Disk Doctor If an extended partition ends at the end of a drive Norton Disk Doctor NDD will sometimes display this message An extended partition has invalid parameters and prob
121. ning One active primary FAT32 partition C running Windows 98 One extended partition enclosing one logical FAT partition E C WIN98 E 2 619 9MB FAT32 1 498 2MB FAT Disk 2 One 4 GB hard disk containing One FAT32 primary partition D Unallocated space D Unallocated 2 619 9MB FAT32 1 498 2 MB One CD ROM drive F Objective Create a logical FAT partition on Disk 2 D F 2 619 9MB FAT32 1498 2MB FAT Procedure 1 Select Disk 2 2 Create a logical partition in the unallocated space using the following information Partition Type Select FAT Label Type one if desired Size Accept the precalculated size Chapter 3 Managing Partitions Create As Choose Logical The partition will be assigned drive F after reboot Additionally an extended partition will automatically be created to enclose the logical partition 3 Apply the changes to your system Result After the computer reboots the new logical partition is drive F and the CD ROM is drive G Scenario 3 Creating Linux Logical Partitions Sample System Configuration One 20GB hard disk containing One active primary FAT32 partition C running Windows 98 Oneextended partition enclosing one logical FAT partition D and one logical FAT32 partition E C WIN98 D C 40084MB FAT32 2 047 3MB 135077MB_FAT32 Objective Resize drive E smaller In the unallocated space created cre
122. ompted during the installation process When the BootMagic installation is complete the BootMagic Configuration program automatically loads IMPORTANT Do not reboot your computer at the end of the BootMagic installation Creating a BootMagic Rescue Disk During installation you have the option to create a BootMagic rescue diskette This diskette is vital if your system s master boot record MBR is ever damaged or overwritten It can also be helpful if you inadvertently disable BootMagic and cannot access the configuration program to re enable it WARNING Technical support may not be able to assist you if you have not created a rescue diskette Norton PartitionMagic 93 94 To launch BootMagic s configuration program from the rescue diskette boot from the rescue diskette and follow the on screen instructions Once in the configuration program you can make any needed modifications or additions When you click Save Exit to exit the configuration program BootMagic re saves all the necessary files and rewrites the MBR thereby restoring the program to normal Getting Help Refer to the BootMagic online help for information about all BootMagic features that are not discussed in this chapter e To access Help in the Windows configuration program select Help gt Contents from the menu bar To access Help in the DOS configuration program select Help gt Topic List from the menu bar e To access context sensitive Help
123. options All Auto the default and None 4 Click None The other primary partitions will now be hidden when this operating system boots 5 Repeat steps 1 4 for all operating system selections on the menu Virus Protection Sofrware PartitionMagic modifies the master boot record and partitions boot sectors Virus protection software should be able to detect that PartitionMagic is changing partition tables and not boot code however it is possible that unsophisticated virus protection programs may mistake PartitionMagic changes as attempts to install a virus If this occurs turn off the virus protection program while using PartitionMagic and inform the virus protection software manufacturer of the problem Appendix A Using PartitionMagic With Other Programs Some motherboards contain virus protection software within the BIOS If this causes a problem when you are running PartitionMagic disable the BIOS virus protection and then restart PartitionMagic Drive Overlay Programs Drive overlays such as Ontrack DDO Microhouse EZ Drive or Pro Drive Maxblast WD DDO and Seagate DDO provide your computer with access to larger disk drives PartitionMagic is compatible with these programs only if the drive overlay program is loaded before PartitionMagic If you boot your computer from a diskette the overlay will not load and PartitionMagic will not get the correct information from your drive You can boot from a diskette and still load
124. orm some operations but it ensures that the operation outcome is accurate UVM Tells PartitionMagic to use virtual memory WFS Wipes the first sector after deleting all partitions Setting a Password for PartitionMagic You can assign a password that must be entered before PartitionMagic for Windows will start 1 Click General gt Set Password The Set Password dialog appears Set Password x Old password New password l Cancel Confirm new password Help Password hint 2 Type a new password then press Tab 3 Confirm the new password then press Tab 4 Optional Add a hint 5 Click OK Chapter 1 Getting Started Entering a Password When you start PartitionMagic and there is a password assigned the Enter Password dialog appears Enter Password x Password 1 Type the password assigned to PartitionMagic You can click Hint to display a reminder 2 Click OK Changing a Password 1 Click General gt Set Password 2 Type the old password then press Tab 3 Type the new password then press Tab To remove password protection leave the new password fields blank 4 Confirm the new password then press Tab 5 Optional Change the hint 6 Click OK Uninstalling PartitionMagic 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 Double click Add Remove Programs then select PartitionMagic 8 0 3 Click Add Remove Norton PartitionMagi
125. ou may make the number of copies of the Software licensed to You by Symantec as provided in Your License Module Your License Module shall constitute proof of Your right to make such copies B make one copy of the Software for archival purposes or copy the Software onto the hard disk of Your computer and retain the original for archival purposes C use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network D use the Software for internal business purposes only and may not use the Software on behalf of a client or customer E after written notice to Symantec transfer the Software on a permanent basis to another person or entity provided that You retain no copies of the Software and the transferee agrees to the terms of this license and F use the Software in accordance with any additional permitted uses set forth below You may not A copy the printed documentation that accompanies the Software B sublicense rent or lease any portion of the Software reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use the Software as part of a facility management timesharing service provider or service bureau arrangement D use a previous version or copy of the Software after You have received and installed a disk replacement set or a
126. p delay or disable BootMagic Each of these options are briefly covered in this chapter You can also change the background bitmap For further information about configuring BootMagic see the online help Configuring BootMagic to Work on an NTFS System 1 From the BootMagic Configuration menu bar click Options gt Advanced Partition Hiding A checkmark appears to the left of the Advanced Partition Hiding menu item 2 In the BootMagic Runtime Menu group box verify that your current Windows operating system is highlighted in the list of available operating systems Click Properties 3 4 Click the Visible Partitions tab 5 Place a mark in the Override Default Selections checkbox 6 Place a mark in the checkbox next to the FAT partition where BootMagic is installed Norton PartitionMagic 95 96 7 Click OK 8 Click Save gt Exit 9 Reboot the computer to apply the changes You can now use BootMagic with your NTFS system Setting BootMagic Passwords BootMagic now allows you to password protect the BootMagic configuration program the BootMagic Menu or even specific menu items 1 In the BootMagic main window click the Options menu 2 Select Set Configuration Password to password protect the configuration program or Set Boot time Password to password protect the BootMagic menu 3 Enter the current password in the Old password text box The Old Password text box will be blank and disabled when there is no prior pas
127. partil from the Disk drop down list on the toolbar pages in it 2 Select a block of unallocated space on the partition map or in the partition list If no unallocated space exists you must resize or delete an existing partition to create unallocated space Double click a 3 Click Operations gt Create page to read the help topic The current size of the partition is shown on a partition map at the top of the dialog box The map also depicts the used and unused space within the partition and the free space surrounding the partition if any exists The minimum and H mavimi im sizes that unu can resize a nartitinn annears helmim 24 Chapter 2 PartitionMagic Basics Each book focuses on a different aspect of PartitionMagic so you can quickly locate the information you need When you double click a topic the information displays in the right window You can click the key tab to search for a topic using keywords Context Sensitive Help Click Help in the lower right corner of a dialog or press lt F1 gt to display context sensitive help for the dialog Clicking Hints in a wizard dialog displays helpful information about the task the wizard is performing README File The README TXT file includes information that changed since this guide was written corrections to the manual or help system and information specific to installation or configuration issues Product Demonstrations The Norton web site includes mu
128. pgraded 6 the BIOS LBA setting has been changed or 7 there is a partition table virus present on the hard disk In most instances you should resolve the problem as explained in Resolving Partition Table Errors on page 114 You can also use a virus scanning program to remove any partition table virus Data loss is possible if the number of heads or sectors per track has changed since you first created your partitions 117 Partition s drive letter cannot be identified Under OS 2 PartitionMagic must be able to find the drive letter for each partition before modifications can be made There are various reasons why OS 2 might not be able to find a drive letter for each partition For example a driver on your system may change the drive letters from their defaults or your partitions may not have serial numbers You may also see this error when running PartitionMagic under Windows The solution is to run PartitionMagic from DOS or from MS DOS mode in Windows 95 or Windows 98 When PartitionMagic runs from DOS or from MS DOS mode it does not need to be able to find the drive letter for each partition Thus if the problem indicated by this error message is the only problem PartitionMagic can run successfully 120 The logical drive chain is incompatible This error occurs under some operating systems when logical partitions are not chained together in the expected order DOS OS 2 Windows 95 Windows 98 and Windows NT require
129. r of partitions To back up a partition Select the partition you want to copy The Copy command is dimmed if there is not enough unallocated space on your disks for the partition You cannot use PartitionMagic to copy Windows NT stripe sets stripe sets with parity or duplex mirrored sets Click Partition gt Copy The Copy Partition dialog appears Copy Partition F DATA FAT 2 000 2 MB Select an unallocated space for the copy destination Position Beginning of unallocated space C End of unallocated space ad D PANDORA 20385MB FAT Disk Disk 1 8220 MB 1 561 0 MB Unallocated E APPS 41025 MB FAT32 From the Disk drop down list select the disk where you want to copy the partition In the partition list select the unallocated space where you want to copy the partition If the partition you specified is smaller than the available unallocated space you can position the partition at the beginning recommended or end of the unallocated space Under Position click Beginning of free space or End of free space If you are copying a logical partition and want to ensure that it remains logical make sure unallocated space is available within the extended partition Or after copying the partition you can convert it to a logical partition Click OK Norton PartitionMagic 49 The copy is the same size or slightly different if copied to a disk
130. rea of at least 800 x 600 pixels and processor and memory requirements as shown below Operating System Minimum RAM Minimum Processor Windows 95b through 32 MB Pentium 150 MHz or compatible Windows 98 SE Windows Me 32 MB Pentium 150 MHz or compatible Windows NT 4 0 32 MB Pentium 150 MHz or compatible Workstation with SP6a applied Windows 2000 64 MB Pentium 150 MHz or compatible Professional Windows XP 128 MB Pentium 233 MHz or compatible Resizing NTFS clusters on partitions over 120 GB in size requires 256 MB RAM PartitionMagic supports hardware RAID level 0 disk striping and RAID level 5 striping with parity PartitionMagic supports external USB USB2 and FireWire 1394 hard drives under Windows Operations that are executed in boot mode are not supported on these devices See USB USB2 and FireWire Support on page 17 The rescue disk version of PartitionMagic requires a Pentium 150 MHz processor or faster a 3 5 inch floppy drive 8 MB of RAM 16 MB for NTFS partitions 32 MB recommended for FAT32 partitions some very large partitions may require up to 256 MB Microsoft recommends 128 MB RAM for Windows 2000 and Windows XP systems although the product can run on systems with 64 MB RAM Installing PartitionMagic under Windows You must have administrative privileges to install PartitionMagic on a Windows NT Windows 2000 or Windows XP system IMPORTANT PartitionMagic must be installed on a local driv
131. reate 7 From the Create As drop down list click Primary Partition Chapter 8 BootMagic 10 11 12 13 14 You can have only four primary partitions on a hard disk If your hard disk already contains four primary partitions you must delete one of your existing primary partitions or convert it to a logical partition before you can create the primary FAT partition for BootMagic From the Partition Type drop down list select FAT Optional Under Label type a descriptive name for the partition such as BootMagic Click OK Verify that the status of the new FAT partition is None If the status of the FAT partition is Hidden set the status to None See Hiding and Unhiding Partitions on page 63 Click General gt Apply Changes Click Yes to confirm that you want to apply the changes If the partition you are resizing has open files on it PartitionMagic will prompt you that it must reboot the machine to apply the changes Click OK to allow the machine to reboot Make sure there are no floppy diskettes or CDs inserted in the machine Once the changes have been applied and Windows has loaded verify that the new partition has a drive letter Install BootMagic then BEFORE REBOOTING perform the steps under Configuring BootMagic to Work on an NTFS System on page 95 The new FAT partition will be automatically selected as the destination location for BootMagic Create the BootMagic diskette when pr
132. reate Backup Partition Wizard 0 0 00 ee eee eee 81 Install Another Operating System Wizard 0 00 00 eee eee eee 81 Resize a Partition Wizard 0 cece eee eee 81 Redistribute Free Space Wizard 0 2 ec eee ee 82 viii Table of Contents Merge Partitions Wizard 0 2 eee eee eens 82 Copy Partition Wizard ss mus picu seee cee eee ees 82 Chapter 7 Using PartitionMagic Utilities Changing Drive Letter References with DriveMapper 84 Switching between Bootable Partitions with POBoot 00 85 Chapter 8 BootMagic Getting Started cce ie edad ee tee ee be ER eee 90 Configuring BootMagic aee ueste EE a E REER ee eens 94 Setting BootMagic Passwords 0 eee eee eee 96 Adding an Operating System to the BootMagic Menu 96 Removing an Item from the BootMagic Menu 0 0 0 0 0000 97 Modifying a Menu Item s Properties 0 0 0 ee eee 98 Setting a Default Operating System 0 0 e eee eee 98 Booting from a Second Hard Disk 00 0 0 98 Setting the Startup Delay creiren aana e ee ce eee 99 Disabling BootMagic 0 0 cece cette eee 99 Using the BootMagic Menu 0 2 0 eee 100 Using BootMagic to Install Operating Systems 02 0000 100 Troubleshooting erc we ced ee RI Re ede de Hie ee S 100 Appendix A Using PartitionMagic With Other Programs NortomUthtes oers
133. reformat the partition and restore your files from the backup copy Resolving Partition Table Errors Partition table errors are errors in the 100 199 range In most cases you must resolve partition table errors by creating new error free partition tables The general steps are 1 ensure you have no viruses see below 2 back up the data on the affected partitions 3 delete the partitions 4 recreate them and 5 restore their contents You may need to use the FDISK program from a recent DOS version as earlier versions may refuse to delete HPFS or hidden partitions and the OS 2 FDISK program may recognize the partition s corruption and refuse to modify it In some cases you can resolve partition table errors manually Run PartitionInfo to determine the errors on your partitions Norton technical support can help resolve partition table errors if you e mail the PartitionInfo report to help symantec com Refer to Generating Diagnostic Reports with PartitionInfo on page 115 for additional information about PartitionInfo Partition Tables and Viruses If partition changes made under one operating system are not reflected under another and vice versa a master boot record MBR virus may be present Appendix B Troubleshooting Use a virus check utility that can detect the latest viruses If a virus is found data loss is likely Before removing the virus boot each operating system and use the Check for Errors operation to
134. registered trademarks of Symantec Corporation Norton BootMagic Drive Image DriveMapper and GoBack are trademarks of Symantec Corporation in the United States and elsewhere DOS Microsoft Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners World Headquarters 20330 Stevens Creek Boulevard Cupertino CA 95014 USA 800 441 7234 541 334 6054 World Wide Web site http www symantec com SYMANTEC SOFTWARE LICENSE AGREEMENT Norton PartitionMagic IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE SYMANTEC CORPORATION AND OR ITS SUBSIDIARIES SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND SYMANTEC BY OPENING THIS PACKAGE BREAKING THE SEAL CLICKING THE ACCEPT OR YES BUTTON OR OTHERWISE INDICATING ASSENT ELECTRONICALLY OR LOADING THE SOFTWARE YOU AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS CLICK THE I DO NOT ACCEPT OR NO BUTTON OR OTHERWISE INDICATE REFUSAL MAKE NO FURTHER USE OF THE SOF
135. rity of the data in those partitions when they are undeleted For example suppose you had two partitions a 500 MB E and a 500 MB F and you deleted F and resized E to claim all the space 1 GB Then you saved data to E Later you deleted E Now you want to undelete partitions and you can see both E and F in the Undelete dialog If you restore E it is fine and F is no longer displayed in the dialog because its space has been claimed However if you restore F instead of E you may get some of the data that you had saved to E Undeleting F could make your computer unbootable or cause applications not to run Changing Partition Labels The Label operation lets you change a partition s label Meaningful names make partition management easier 1 Select the partition with the label you want to change 2 Click Partition gt Label The Label Partition dialog appears Label Partition D APPS FAT16B x Current Label APPS New Label Cancel Help 3 In the New Label box type the new label NTFS volume labels can contain up to 32 alphanumeric characters Linux Ext2 or Ext3 labels can be up to 16 characters FAT FAT32 volume labels can contain up to 11 alphanumeric characters and cannot contain the following characters lt gt 1 pee Ed 4 Click OK Norton PartitionMagic 47 48 Formatting Partitions The Format operation formats a partition destroying all its data in the process Formatting
136. rom a Second Hard Disk To boot an operating system that is not on the first hard drive you must enable advanced partition hiding To enable advanced partition hiding click Options gt Advanced Partition Hiding If this option is not selected the default you can only boot from the first hard disk Chapter 8 BootMagic Setting the Startup Delay By default BootMagic uses a timed startup delay set to 30 seconds You can change the startup delay Select None to eliminate any time delay BootMagic automatically boots the default OS at startup without displaying the BootMagic Menu Select Indefinite to specify an unlimited time delay BootMagic displays the runtime menu until you choose the OS you wish to boot Select Timed to designate a time delay from 1 99 seconds BootMagic waits the specified amount of time for an OS to be chosen before booting the default OS If you set the startup delay to either None or Timed you must also ensure that a valid OS item is selected as the system default Without a default OS BootMagic cannot boot your system If you set the startup delay to None and select a default OS that cannot run the BootMagic configuration program you will be unable to modify the configuration settings and boot other OSs If this happens boot your computer while holding down the left Shift key This overrides the timer settings and opens the BootMagic Menu without a timer as the Indefinite option for that one boo
137. rs drive See drive letters LILO 44 Linux creating a bootable partition requirements 38 creating logical partition for scenario 43 file system 27 installing on a new partition 39 unbootable after creating partition 39 45 list partition See partition list long filenames 64 M main window overview 14 rescue disk 5 Norton PartitionMagic 145 status bar 16 master boot record 20 124 master boot record viruses removing 4 memory freeing to run PartitionMagic 710 merging partitions 52 with different NTFS version numbers 3 wizard 82 moving files within PartitionMagic File Browser 28 partitions 29 partitions bootable 3 partitions scenarios 33 MS ScanDisk 58 multiple operating systems 8 N naming a partition 47 new features Norton utilities 704 AntiVirus 105 Disk Doctor 104 SystemWorks 105 NT CheckDisk 58 NTFS check error messages 129 file system 27 NTFS partitions checking 9 converting to FAT or FAT32 73 information about 57 minimum size of 33 NTFS version numbers 3 o online help 24 BootMagic 94 operating system boot utilities BootMagic 89 Dual Boot 106 PQBoot 85 System Commander 106 operating systems adding to BootMagic menu 96 creating new partitions for 38 installing 39 installing multiple 65 setting a default with BootMagic 98 supported by BootMagic 91 Index switching between PQBoot 85 operating systems preparing to run multiple 8 operations check 50 copy 48 cr
138. rst before converting from FAT to NTFS If you do not Norton PartitionMagic 71 72 apply the operations a prompt appears asking if you want to apply the changes now before converting your FAT file Click OK to apply the changes and continue with the conversion If you have any open files a message appears indicating that the convert utility cannot gain exclusive access to the drive and asks if you want to perform the conversion immediately If you type Y your computer is shut down and the conversion is done at reboot time Converting FAT32 Partitions to FAT To complete this conversion the partition must have 800 MB of unused space because of how the FAT file system allocates disk space for file storage The partition must have approximately 1 7 GB of data or less because FAT partitions are limited to 2 GB If the command is dimmed in the dialog you must delete some data to enable the conversion If the FAT menu option is dimmed your FAT32 partition contains over 2 GB of data If the partition size is over 2 GB but it contains less than 2 GB of data you can convert the partition without data loss but the new partition will be 2047 MB During the conversion PartitionMagic may report too many root directory entries the maximum number of entries in a FAT partition s root directory is limited unlike a FAT32 partition s root directory In this case move or copy some of the files in the root directory to another location and t
139. rtition does not contain enough contiguous free space to hold the new copy of a file that must be contiguous You normally encounter this error when you use the Resize option to resize a partition smaller 1539 File size mismatch The size of a system file file 0 15 recorded in its file record does not match either the size recorded in its directory entry in the root directory or the size of its data stream 1544 External attribute list in external attribute An external file record has an external attribute list 1545 File attributes out of order The attributes in a file must appear in order of increasing numeric type 1546 Attribute neither resident nor nonresident The attribute resident flag has a value other than resident or nonresident 1547 Wrong run limits A run has more clusters than the difference between its highest and lowest cluster 1548 File table has fewer than 16 entries The file table must have at least 16 entries 1549 File table has more than 4 billion entries The file table must have fewer than 4 billion entries Norton PartitionMagic 131 132 1604 File s parent does not contain the file The file s parent directory does not contain a reference to the file or a file s size date or time information does not match the file s parent directory information This error can be fixed when you perform the Check operation For more information see Checking Partitions for Errors on
140. run if POVXD VXD is in the same directory as POBOOT32 EXE PQBoot for Windows displays the primary partitions on your first hard disk ax Reboot to Primary Partition File Volume Label System Status Capacity Used f Windows XP Bl NTFS Active 5 75 GB 3 34 GB C 2 WINDOWS 98 B FAT Hidden 690 MB OMB 3 None B Linus Ext2 3 Unknown 101 MB 101 MB Ej FAT E FAT32 E NTFS Bl Linux Ext2 3 L Other Restart Options Restart Now C Restart Later 2 Choose the partition that you want to boot to PQBoot for Windows will enable you to choose a partition that does not include an operating system If there is no operating system on the active partition you must have rescue disks or a boot disk to perform any operations 3 Click Restart Now to reboot to the new partition immediately or click Restart Later to boot to that partition the next time you boot the computer 4 Click OK 86 Chapter 7 Using PartitionMagic Utilities 5 If you select Restart Now a confirmation dialog appears Click Yes to confirm When you reboot PQBoot makes the selected partition active and hides the other primary partitions on the hard disk PQBoot for DOS 1 Go toa DOS prompt Change to the directory containing POBOOT EXE or PQBOOTX EXE 2 Type PQ BOOT or PQBOOTX then press Enter Use PQBOOT if you want a small fast executable that will fit on a floppy disk that has limited free space Be aware however that PQBOOT m
141. rvice and Support Solutions Worldwide service and support Technical support and customer service solutions vary by country For Symantec and International Partner locations outside of the United States contact one of the service and support offices listed below or connect to hitp service symantec com and select your region under Global Service and Support Service and support offices North America Symantec Corporation 555 International Way Springfield OR 97477 U S A Australia and New Zealand Symantec Australia Level 2 1 Julius Avenue North Ryde NSW 2113 Sydney Australia Europe Middle East and Africa Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands Latin America Symantec Brasil Market Place Tower Av Dr Chucri Zaidan 920 12 andar S o Paulo SP CEP 04583 904 Brasil SA www symantec com http www symantec com region reg_ap 61 2 8879 1000 Fax 61 2 8879 1001 http www symantec com region reg_eu 353 1 811 8032 Portuguese http www service symantec com br Spanish http www service symantec com mx Brazil 55 11 5189 6300 Mexico 52 55 5322 3681 Mexico DF 01 800 711 8443 Interior Argentina 54 11 5382 3800 Norton PartitionMagic 141 142 Appendix C Service and Support Solutions Index Numerics 1394 drive support 17 4K aligned converting FAT FAT32 partitions to 73 64K clusters 22 use of 67 7 8 GB limit for
142. s DriveMapper must first change the drive E references to F and then change the drive D references to E DriveMapper will automatically place changes in the proper order Norton strongly recommends that you apply changes in the order DriveMapper chooses Switching between Bootable Partitions with PQBoot PQBoot is a quick and easy way to switch between bootable primary partitions You may want to use PQBoot if you only occasionally change the active partition and do not want to use BootMagic or if you cannot use BootMagic easily because you only have NTFS partitions on your computer You can also use PQBoot for Windows in conjunction with BootMagic to create a boot once environment where you boot from one OS into another and then return to the orginal OS on the next reboot Norton PartitionMagic 85 For more information about BootMagic see BootMagic on page 89 PQBoot for Windows You can use PQBoot for Windows in conjunction with BootMagic to switch to another operating system without changing your BootMagic configuration settings You can also use PQBoot for Windows without having BootMagic installed Then the settings you choose are sticky and will be in effect until you run PQBoot for Windows again or change the active partition with PartitionMagic 1 Click Start gt Programs gt Norton PartitionMagic 8 0 gt PartitionMagic 8 0 Tools PQBoot for Windows Under Windows 95 98 Me PQBoot for Windows will only
143. s File Folder Ci novell File Folder Ga Oracle File Folder C3 Program Files File Folder C PsroNrS File Folder Recycled File Folder e WINNT File Folder 3 13 2002 5 12 PM 6 26 2002 12 01 PM 10 11 2001 1 15 PM 3 1 2002 5 06 PM 10 22 2001 8 08 AM 10 16 2001 8 25 AM 10 11 2001 3 21 PM 10 11 2001 1 16 PM 12 13 2001 10 22 AM 10 15 2001 3 42 PM 10 11 2001 1 06 PM a Close 3 Right click to copy move rename or delete files and create copy move or delete folders as you wish 4 Click Close to exit the File Browser and return to PartitionMagic The PartitionMagic main screen will be refreshed to reflect any changes you made This operation may take a little while Resizing and Moving Partitions You can change the size of a partition and or move it to another location on a hard disk 1 Select the partition you want to resize move You cannot move Windows NT volume or stripe sets with parity created by Disk Administrator 2 Click Partition gt Resize Move Norton PartitionMagic 29 30 The Resize Move Partition dialog appears Resize Move Partition F BACKUP FAT32 sarah Unallocated handle space Minimum Size 2 910 2 MB Maximum Size 17 524 0 MB outside partition Used Space Free Space Before minimum t Right size New Size 5 partition Free Space After f 3324 a MB handle Cluster Size 8K b PowerQuest recommends backing up your data before performing this Unused operation spa
144. s indicating no partitions can be undeleted 3 Within the scrollable list click the checkbox of the partition you wish to undelete While it is possible to undelete more than one partition at once Norton recommends that you undelete partitions one at a time beginning with the one that you want most Doing so helps ensure the integrity of the data within the partition 4 Click OK Restrictions on Undeleting Partitions There are some situations in which a partition that has been deleted cannot be undeleted and will not be displayed in the scrollable list They include the following You cannot undelete a primary partition if your hard disk contains four primary partitions You cannot undelete a logical partition that was deleted and now is not within the extended partition You cannot undelete a primary partition that was deleted and now is within the extended partition The partition includes file system errors If PartitionMagic finds a partition it checks for errors before undeleting it If the partition has errors it cannot be undeleted You cannot undelete a partition that has been completely or partially overwritten by another partition or file system Because of this limitation if you see two partitions in the Undelete dialog and undelete one of them the other may no longer appear in the list Chapter 3 Managing Partitions Iftwo deleted partitions claim some of the same disk space Norton cannot guarantee the integ
145. sa 4182MB FAT32 Create a backup partition Wizards GY Install another operating system A Resize a partition Disk 2 19563 MB Redistibute tree space bd Disk M D BACKUP F IMAGES ISK Map E Mepa 5 428 2 MB NTFS E 120879MB FAT32 A Copy a partition m Partition Operations Partition _Type Size MB Used MB Unused MB Status Pride Partition List VEREOR EROR Dk ire WIN2K E m FAT32 41182 23947 17235 Active Prima Q amp Delete partition Ope rations db Resize Move partition Disk 2 i Convert partition BH Unallocated 78 00 00 None Primal for selected eee fe D Extended 1 f None Primal ns EDS 6 NIFS 4102 5 None peer partition Undele io BACKUP E B FAT j 404 0 1j None Logic Poate IMAGES F m FAT32 120879 81950 38929 None Logic unavailable 9 options are 1 Operation Pending t 1 Setlabelfor DATA D to BACK dimmed 4l J Legend TEFAT BIFAT32 MUNTFS MiLinuxExt2 3 NilinuxSwap M Extended liUnallocated M Unformatted M Other Used Unused Status Bar 1 operation pending e Disk Map The disk map shows the partitions approximately to scale and also shows unallocated space space not assigned to any partition You can also display hard disks to scale by clicking View gt Scale Disk Map Each partition is represented by a different color according to the file system it uses If the selected hard disk contains logical partitions the logical partitions are shown within an extend
146. se Disable the application before using PartitionMagic There is a bad sector on the hard disk this is usually the case only with older hard disks Run ScanDisk on the hard disk to perform a surface scan to verify the existence of bad sectors If your drive has bad sectors we recommend you replace it You have set up disk mirroring with PC Tools Disable the disk mirroring option Norton PartitionMagic 119 120 Miscellaneous Errors 70 89 90 91 98 99 Windows was deleted If you are using Windows 3 x you must create PartitionMagic rescue disks and run PartitionMagic for DOS EZ Drive has been detected on the drive but EZ Drive is not running EZ Drive has been detected on the drive but EZ Drive is corrupt Disk Manager has been detected on the drive but is not running These errors are first head errors They can be resolved with assistance from Norton technical support Before calling technical support please type the following at a DOS prompt wrprog bak gt x head1 dat where x is one of the drives on your machine The wrprog exe file can be found in the Utility DOS folder under your Norton product folder If you are running under Windows NT and do not have DOS available you can use the DOS rescue diskettes you created for your Norton software Hibernate Windows 2000 XP Hibernate Windows Me Hibernation saves the system RAM to a file then uses Advanced Power Management to shut the system down When th
147. se checks are similar to those made by an operating system s CHKDSK ScanDisk or AUTOCHK utility Norton PartitionMagic 113 114 PartitionMagic also checks a partition after modifying it While data loss is possible it is not typical The problem is usually a minor file system error that CHKDSK F R or ScanDisk if you are using Windows 95 98 can correct without data loss For more extensive errors you may need to restore your files from a backup copy If problems persist report the problem to Norton technical support If you receive a Check error message on any partition back up your hard disk and then run your operating system s CHKDSK program on that partition do not use the F switch on the initial run If you have MS DOS 6 x Windows 95 or Windows 98 run ScanDisk CHKDSK and ScanDisk generally discover the same problems as PartitionMagic except that the DOS CHKDSK program does not detect problems in Extended Attributes If CHKDSK or ScanDisk does not show the same errors as the Check for Errors operation contact Norton technical support If CHKDSK or ScanDisk and the Check for Errors operation detect the same errors which is usually the case run CHKDSK with the F switch or run ScanDisk to fix the problems Then run CHKDSK again without the F switch to ensure that the partition is error free When CHKDSK reports no errors on the partition run the Check for Errors operation If PartitionMagic still reports a problem
148. st NTFS specific file dates The last edit date is converted to the FAT date After conversion the creation date last access date and last edit date date change only will be lost Reliable change journal This journal file is used by Windows 2000 and Windows XP After conversion this file will be lost Converting Partitions to Logical or Primary You might want to convert a primary partition to a logical partition if you have reached the limit of primary partitions on your hard disk If you create a logical partition PartitionMagic will automatically place it in an extended partition You can then create more logical partitions within that extended partition expanding the maximum number of partitions on the disk You might want to convert a logical partition to a primary partition if you plan to install an operating system on it The partition must be a primary partition to be bootable IMPORTANT If you convert an active primary partition to logical such as your Windows NT 2000 XP system partition your computer will not boot from the hard drive 5 Select the partition you want to convert 6 On the toolbar Partition gt Convert Chapter 5 Converting Partitions The Convert Partition dialog appears Convert Partition G EXTRA FAT x Convert to File System Primary Logical Primary partition C FAT32 C Logical partition C NTFS FAT partitions greater than 2GB can only be accessed
149. stem is used by DOS Windows 3 x and most Windows 95 installations A FAT partition is also accessible by all newer operating systems FAT16x FAT 16x is a proprietary file system developed by Microsoft to enable FAT partitions beyond 1024 cylinders 8GB Chapter 2 PartitionMagic Basics Partition Type FAT32 FAT32x Linux Ext2 and Ext3 Linux Swap NTFS Unformatted Unallocated space Description FAT32 is an enhancement of the FAT file system It uses 32 bit file allocation table entries rather than the 16 bit entries used by the FAT system so FAT32 supports larger disk or partition sizes up to 2 terabytes The minimum size for a FAT32 partition is 256 MB DOS Windows 3 x Windows NT 3 51 4 0 and early versions of Windows 95 before version 4 00 950B do not recognize FAT32 and cannot read files on a FAT32 partition FAT32x is a proprietary file system developed by Microsoft to enable FAT32 partitions beyond 1024 cylinders 8GB Windows 95 OSR2 and later versions of Windows may use FAT32x partitions The Linux Ext2 and Ext3 file systems are only accessible by Linux a freeware version of UNIX The Linux Ext2 file system supports a maximum partition size of 4 terabytes Holds a Linux swap file The maximum usable size of a Linux swap file is 128 MB This limitation however does not apply if you are using a Linux Kernel that is verion 2 2 x or later The default size shown when you create a Linux swap p
150. sword 4 Enter the new password in the New password text box 5 Retype the new password in the Confirm new password text box 6 Click OK To clear a password enter the old password and leave the new password fields blank To set a password for specific BootMagic Menu items you must modify the menu item s properties For more information see Modifying a Menu Item s Properties on page 98 or refer to BootMagic s online Help Adding an Operating System to the BootMagic Menu 1 In the BootMagic main window click Add The BootMagic Add OS dialog appears Chapter 8 BootMagic 2 Optional To view all your system s partitions including those that BootMagic does not recognize as containing an OS for example Linux on a logical partition mark the Advanced check box 3 Select the OS you wish to add to the BootMagic menu BootMagic may sometimes detect an OS that doesn t exist or may detect the wrong name for an existing OS For help on finding the operating system and partition you want see Finding the Right Operating System in BootMagic s online Help Do not add non OS partitions to the BootMagic menu You cannot boot your computer from a partition without an OS 4 Click OK The BootMagic Menu Item Properties dialog appears BootMagic Menu Item Properties x Visible Partitions Win9s or MSDOS Name wings or MSDOS Set Password Change Icon 08 wings or MSDOS Volume Name Partition
151. t You can then select DOS or Windows from the BootMagic menu run the BootMagic configuration program and change either the default OS or the startup delay Disabling BootMagic You may encounter situations in which you want to disable BootMagic For example if you are diagnosing an OS startup problem and need to reboot your system multiple times or if you are installing another operating system you may want to bypass loading BootMagic every time Disabling BootMagic replaces the BootMagic master boot record MBR with a copy of your original MBR Disabling BootMagic does not destroy any of your configuration settings All of the current settings are saved until BootMagic is re enabled 1 Unmark the BootMagic Enabled check box in the BootMagic main window The configuration options become unavailable and BootMagic remains disabled until the box is re checked 2 Click Save Exit to save your changes and exit the configuration program Norton PartitionMagic 100 When you reboot your computer BootMagic no longer loads and the default OS is automatically booted To re enable BootMagic run the configuration program from either your hard drive or the BootMagic rescue diskette Mark the BootMagic enabled check box in the BootMagic main window When BootMagic is re enabled it saves a copy of the current MBR and then reinstalls the BootMagic MBR Upon reboot BootMagic loads normally and all the previous configuration settings are res
152. t 300 MB of unused space Getting Information About Partitions The Properties operation displays information about the status and structure of a selected partition 1 Select the partition you want information about 2 Click Partition gt Properties Chapter 3 Managing Partitions The Partition Properties dialog appears Partition Properties D DATA NTFS P X Partition Info NTFS Info E Used 430 103 040 bytes 410 2 MB 8 i Unused 5261757952 bytes 5 018 0 MB 92 Ba 0 bytes 0 0 MB 0x Total 5 691 860 992 bytes 5 428 2 MB 100 x Information is displayed in tabbed pages To view a page click its associated tab which is always visible at the top of the pages Based on the file system the partition uses different pages appear 3 Click the tab for the page you wish to view Each page is described in the following sections 4 Click Close when you are finished viewing information Usage The Usage page is available for the FAT FAT32 NTFS Ext2 and Ext3 file systems This page displays the following information in bytes megabytes and as a percentage e Used space on the partition including space wasted by clusters e Unused space on the partition Bad space on the partition Total space on the partition the sum of used unused and bad space Cluster Waste The Cluster Waste page applies only to partitions using the FAT or FAT32 file systems Norton PartitionMagic 57 58 Current
153. t codes 136 hid partition where PartitionMagic is installed 8 I undeleted a partition but it s not the same as it used to be 46 Linux 39 45 merging NTFS partitions 3 NTFS features lost when converting to FAT or FAT32 75 partition unbootable after resizing 1 5 PartitionMagic crashes in boot mode 07 rescue disks ran out of space on disk 1 9 using BootMagic on a system that only has NTFS partitions 92 Windows NT won t install 4 workstation is unbootable 3 tutorial 8 tutorials on web site 25 U unallocated space 27 unallocated space redistributing 82 undeleting partitions 45 restrictions 46 undo 8 unformatted partitions 27 unhiding partitions 63 uninstalling PartitionMagic unused space 57 unused space redistributing 82 USB USB2 support 17 utilities 7 utilities operating system AUTOCHK 113 CHKDSK 50 113 FDISK 7 22 123 NT CheckDisk 58 ScanDisk 58 113 v videos 25 View menu 4 virus protection software 106 viruses removing 4 volumes naming 47 Ww warnings 75 wasted space reclaiming 66 Windows check errors resolving 1 4 drive letters changing 84 DriveSpace using with 05 installing PartitionMagic from 4 running PartitionMagic from 8 Windows 2000 running rescue disks on 8 Windows 95 deleting operating system compression files 110 Windows Defragmenter 60 Windows Me hibernating 8 Windows NT 64K FAT clusters 22 changing drive letters 62 CheckDisk 58 creating primary partition for scenar
154. t term is defined in 48 C F R section 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are defined in 48 C F R section 252 227 7014 a 5 and 48 C F R section 252 227 7014 a 1 and used in 48 C F R section 12 212 and 48 C F R section 227 7202 as applicable Consistent with 48 C F R section 12 212 48 C F R section 252 227 7015 48 C F R section 227 7202 through 227 7202 4 48 C F R section 52 227 14 and other relevant sections of the Code of Federal Regulations as applicable Symantec s computer software and computer software documentation are licensed to United States Government end users with only those rights as granted to all other end users according to the terms and conditions contained in this license agreement Manufacturer is Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 8 Export Regulation Certain Symantec products are subject to export controls by the U S Department of Commerce DOC under the Export Administration Regulations EAR see www bxa doc gov Violation of U S law is strictly prohibited You agree to comply with the requirements of the EAR and all applicable international national state regional and local laws and regulations including any applicable import and use restrictions Symantec products are currently prohibited for export or re export to Cuba North Korea Iran Iraq Libya Syria and Sudan or to any country
155. ta streams 1501 Wrong version of NTFS The partition was created using a version of the NTFS file format that PartitionMagic cannot work with 1503 Bad NTFS cluster size The NTFS cluster size must be 512 1 024 2 048 4 096 8 192 16 384 32 768 or 65 536 bytes 1512 Restart record mismatch The two restart entries in the journal file are different This may happen if Windows NT Workstation is not properly shut down To fix this problem restart Windows NT Workstation and shut it down using the Shut Down command Norton PartitionMagic 129 130 1513 Bad attribute position in file record This error can often be resolved by running CHKDSK F on the affected disk For instructions on running CHKDSK see Symantec Solution How to Run Microsoft CHKDSK from the Command Line If running CHKDSK F does not help please send the following items to Norton Technical Support A debug report See Symantec Solution Running a Debug Report A PARTINFO report See Generating Diagnostic Reports with PartitionInfo on page 115 The information outlined in Symantec Solution Information Needed for a Trouble Report If possible an image of the machine or the actual hard disk so Norton developers can examine the source of the issue more closely 1516 Partition improperly dismounted The partition dirty flag is set in a restart record in the journal file This error may have been caused by a power failure or syste
156. tall multiple operating systems you must follow the steps below for each of them 1 Disable BootMagic if you have it installed See Disabling BootMagic on page 99 2 Create PartitionMagic rescue disks See Creating Rescue Disks on page 5 3 Make a new partition and set it active if you are installing Linux to a primary partition Linux Ext2 Ext3 then it is necessary to set the partition active however it is not necessary to set the partition active if you are installing Linux to the first logical partition on the hard disk See Setting an Active Partition on page 65 Norton PartitionMagic 39 8 Most operating systems must be installed on primary partitions See Creating Bootable Partitions on page 38 for exceptions If you are not certain that the partition where you want to install the operating system will support an operating system you should create a new operating system partition using the wizard See Install Another Operating System Wizard on page 81 Close all programs and reboot the computer using an operating system installation diskette Install the operating system Norton technical support does not help install operating systems See your operating system documentation for details If you have already installed BootMagic use the PartitionMagic rescue disks to set the partition active where BootMagic is installed If you have not installed BootMagic use the PartitionMagic rescue
157. ter resizing 5 scenarios 33 resizing the root directory 64 restoring deleted partitions 45 Norton PartitionMagic 147 148 retesting bad sectors 62 root directory index error in 32 long filenames in 64 resizing 64 running wizards 80 S ScanDisk 58 scanning for errors 58 scenarios creating Linux partition 43 creating partitions 42 resizing and moving partitions 33 SCSI hard disk using PartitionMagic on 112 sectors bad 7 9 127 sectors retesting bad 62 selecting operations 18 partitions 7 physical disks 17 set active 65 set hard disks as read only for PartitionMagic 23 showing contents of a partition 28 shredding partitions 44 skipping bad sector checks 22 software requirements 4 sound card drivers 107 SoundBlaster Live DOS drivers 107 splitting partitions 54 startup delay setting for BootMagic 99 startup switches 9 startup switches PQBoot 87 startup BootMagic menu and 1 00 status bar 16 support technical 39 switching between bootable partitions 85 System Commander 106 system requirements BootMagic 90 PartitionMagic 4 system supports FAT32 22 SystemWorks 05 T technical support 139 instructional videos 25 Index total physical sectors 58 troubleshooting 109 BootMagic 100 can t reboot after resizing the root directory 65 changes entered seem to have disappeared 80 computer won t boot 5 disk write error on machine with SystemWorks installed 705 DOS version of PartitionMagic 9 exi
158. th the exception of DOS 6 22 or earlier partitions beyond 8 GB are visible to the current operating system For more information see Understanding the BIOS 1 024 Cylinder 8 GB Limit and Understanding the 2 GB Boot Code Boundary in Help The disk map in the PartitionMagic main window displays indicators for the 2 GB boot boundary and the 1024 cylinder limit PartitionMagic displays a warning if you attempt to create move or resize a bootable partition outside of the 2 GB boot code boundary If you continue with the operation under some operating systems you may not be able to boot or see the partition In either case you can resolve the problem by moving the partition back within the boot code boundary with the PartitionMagic rescue disks If your system includes SCSI disks and you create a partition before a bootable Linux partition Linux may no longer be bootable In this situation you may need to create Linux rescue disks boot from the rescue disks and repair the Linux boot information on the Linux partition Some I O cards typically older RAID cards only provide access to the first 8 GB of a disk under DOS Consequently if you resize the operating system partition beyond 8 GB and it becomes unbootable the PartitionMagic rescue disks may not allow you to manipulate partitions on that drive You should be cautious about resizing any operating system partition beyond 8 GB Installing a New Operating System If you ins
159. the drive overlay by completing the following 1 Start your computer as if you were going to boot from the hard disk 2 When prompted press Space or lt Ctrl gt 3 The drive overlay information appears with an option of booting from a diskette Select this option and insert the boot diskette when prompted SoundBlaster The DOS drivers for a SoundBlaster Live sound card may conflict with PartitionMagic operations that require going into boot mode Norton recommends that you unload the SoundBlaster drivers by remarking them in your CONFIG SYS and AUTOEXEC BAT files until after you have finished using PartitionMagic GoBack If you need to modify partitions on a hard disk that is being monitored by Norton s GoBack software you must first disable turn off GoBack 1 From GoBack s main menu click Options gt Disable GoBack Before you begin modifying partitions on your hard disk you must first reboot your computer then start PartitionMagic When you are finished making your changes in PartitionMagic you can re enable GoBack Norton PartitionMagic 107 Defragmenting Software You should disable defragmenting software such as Diskeeper before using PartitionMagic After your changes have been applied you can restart low level utility programs 108 Appendix A Using PartitionMagic With Other Programs APPENDIX Troubleshooting This appendix includes the following information General Troubleshooting Fr
160. ties to discover whether a partition contains bad clusters For more information see Getting Information About Partitions on page 56 As a conservative measure when you move or resize a partition or increase cluster size PartitionMagic marks all new clusters containing any part of old bad clusters as bad even though the clusters may not actually contain bad sectors Likewise when you decrease a partition s cluster size PartitionMagic divides bad clusters into multiple bad clusters If after you complete these tasks PartitionMagic reports bad sectors you can perform a bad sector retest and reclaim the good sectors that were marked bad 1 Select the partition you want to retest 2 Click Partition gt Advanced gt Bad Sector Retest The Bad Sector Retest dialog appears to explain that PartitionMagic will retest sectors that are marked bad and reclaim them if they do not include bad sectors 3 To continue with the test click OK Some sectors marked as bad are marginally bad meaning that one time the sector works fine and another time it does not Bad Sector Retest may mark a marginally bad sector as good This can result in data loss if the marginally bad sector fails in the future Most modern hard drives detect bad sectors and automatically remap the sector so in general you do not see bad sectors on modern hard drives If you do get bad sector errors on a modern hard drive it is recommended that you replace the drive
161. ting 17 Diskeeper 08 disks dynamic 18 Index displaying contents of a partition 28 DOS keyboard doesn t work the same under 23 mode applying changes in 20 running PartitionMagic from 8 drive letters changes to 37 changing under Windows NT 62 problems caused by changes to 84 remapping with DriveMapper 84 drive overlay programs compatibility with PartitionMagic 107 DriveMapper 37 84 running after merging partitions 82 DriveSpace compatibility with PartitionMagic 05 Dual Boot compatibility with PartitionMagic 106 duplicating partitions 48 dynamic disks 8 emergency disks See rescue disks error messages 117 batch 25 check 24 disk access 118 FAT 134 free space regarding 124 131 miscellaneous 7 120 NTFS specific 729 OS 2 specific 122 123 136 partition table 720 user interaction 726 errors resolving check 713 master boot record 7 4 partition table 7 4 115 examples creating partitions 42 resizing and moving partitions 33 exit code 12 136 extended attributes errors involving 36 extended characters do not display properly 23 extended partitions 20 extendedx file system 20 F FAT file system 20 allow 64K clusters for Windows NT 22 check error messages 134 cluster size 64K 67 cluster size changing 66 cluster waste 57 converting from FAT32 72 converting to FAT32 77 converting to NTFS 7 partitions information about 57 partitions resizing 32 FAT FAT32 partitions converting to 4K aligned 73 FA
162. ting to one may destroy data in another This error is sometimes the result of an OS 2 FDISK bug If free space exists within the extended partition OS 2 s FDISK program allows a primary partition to be created that overlaps the extended partition A logical partition is subsequently created in the space occupied by the overlapping primary partition If a primary partition overlaps the end of the extended partition but does not overlap any logical partitions within the extended partition the problem can be remedied by patching the partition table Only qualified individuals should attempt this repair An incorrect patch could destroy all data on the hard disk In most instances you should resolve the problem as explained in Resolving Partition Table Errors on page 114 Partition table Begin and Start inconsistent The hard disk partition table contains two inconsistent descriptions of the partition s starting sector This error can occur if the operating system reports a hard disk geometry that is different than the geometry in use when the partition table was written Possible causes include 1 different operating systems report different hard disk geometries 2 you boot from a diskette that loads a different Appendix B Troubleshooting driver than is loaded when you boot from the hard disk 3 upgrading the operating system causes a different driver to be used 4 the hard disk or controller has been changed 5 the BIOS has been u
163. tion is allotted at least one cluster The size of a partition determines cluster size Unless the size of a file is an exact multiple of cluster size on the partition where the file is located the file includes wasted space Larger partitions have larger clusters and therefore more wasted space For more information see Making Efficient Use of Disk Space in Help 1 Select the partition where you want to resize clusters 2 Click Partition Advanced Resize Clusters Chapter 4 Completing Advanced Disk Operations The Resize Clusters dialog appears x Cluster Size EH Used E Wasted Wasted Notes 512 34MB Too Much Data 1K 7 4MB TooMuch Data 2K 158MB 2 321 9 4 110 4 MB 4k 342MB 2 321 9 4 118 2 MB 8K 721MB 2 353 2 4 118 2 MB 16K 1528MB 2 431 7 4 118 2 MB 32K 326 3MB 2 604 3 4 118 2 MB 64K 700 7 MB Not Enabled Current cluster size 4K New cluster size ad Current partition size 4 118 2 MB New pattition size 4 118 2 MB ces tee For each cluster size PartitionMagic displays the following A bar graph and percentages represent how much space would be used and how much space would be wasted if you chose that cluster size for the currently selected partition Wasted space in megabytes The range of allowable partition sizes in megabytes or other information If a cluster size requires a partition that is too small for the data and files on the partition Too much data appears in the Notes colu
164. tionMagic 59 60 When ScanDisk is finished the ScanDisk Results dialog displays information about errors on the partition if any were found and other disk statistics such as total disk space number of bytes in bad sectors and total allocation units ScanDisk Results C x ScanDisk did not find any errors on this drive 302 821 376 bytes total disk space 0 bytes in bad sectors 438 272 bytes in 101 folders 5 029 888 bytes in 63 hidden files 279 445 504 bytes in 1 733 user files 17 907 712 bytes available on disk 4 096 bytes in each allocation unit 73 931 total allocation units on disk 4 372 available allocation units For more information about MS ScanDisk consult Windows Help Defragmenting Drives Disk Defragmenter is a Windows utility you can access from within PartitionMagic to analyze and defragment drives on your hard disk 1 From the PartitionMagic main screen click Partition gt Windows Defragmenter 2 Select a partition then click Action gt Analyze or Defragment For more information about Disk Defragmenter consult Windows Help Chapter 3 Managing Partitions C HA PT ER Completing Advanced Disk Operations This chapter includes the following information Changing a Drive Letter Retesting Bad Sectors Hiding and Unhiding Partitions Resizing the Root Directory Setting an Active Partition Resizing Clusters 61 62 Changing a Drive Letter The Change Drive Letter operation lets
165. tition A partition s status can be Active The partition the computer boots from Hidden Partitions that do not have a drive letter Partitions can be hidden by the operating system which may hide all primary partitions except the active one or you can hide partitions with PartitionMagic Under Windows 2000 XP Professional hidden partitions are permitted to have a drive letter None Partitions that are not active or hidden Rescue Disk Main Window The main screen appears different when you run from rescue disks than it does when you run PartitionMagic from Windows Norton PartitionMagic 15 Menu bar gives you access to all of PartitionMagic s features Be aware that the operations available from the Partition menu when you run PartitionMagic under Windows are available under the Operations menu when you run from the rescue disks Toolbar gives you quick access to commonly used options and allows you to select the disk you want to operate on Partition information provides both a visual and text description of the partitions on the disk Status bar shows you how many operations are pending also includes a brief description of the currently selected option Norton PartitionMagic 8 0 Lx L General Disks Partitions Operations Tools Help el m Kea Low 919 Menu Bar Toolbar Extended 4 102 5 4 102 5 0 0 None uem Partition List 1 D APPS FA
166. tition smaller create another primary partition set it as the active partition and then boot from the Windows NT installation diskettes 1 Select the partition you want to make active Norton PartitionMagic 65 2 Click Partition Advanced Set Active on the context menu Windows NT 2000 XP only In a configuration with mixed IDE and SCSI hard disks Windows does not always see the boot drive as the first disk PartitionMagic displays drives in the order that Windows reports them As a result you may see your boot device as drive 1 2 and so forth PartitionMagic may also incorrectly report that there is no active partition Be sure you identify which drive is the boot drive The Set Active Partition dialog appears Set Active Partition x Currently active partition No Active on Drive Change active partition to W2K NTFS Are you sure you want to change the active partition Cancel Help 3 Click OK Resizing Clusters The Resize Clusters operation lets you change the cluster size on FAT FAT32 and NTFS partitions Reducing cluster size may help you reclaim wasted space on your hard disk If you converted FAT or FAT32 partitions to NTFS as part of an operating system upgrade or file system conversion resizing to 4K clusters will enable you to regain lost performance caused by potentially inefficient 512 byte clusters All files are stored in allocation units called clusters Each file on a parti
167. to secure your data by physically separating it from other files Separate partitions also make backups easy PartitionMagic helps you reliably run multiple operating systems on the same computer PartitionMagic also includes BootMagic a powerful boot manager that helps you safely install new operating systems and lets you choose which operating system you want to use when starting your computer In addition to powerful partitioning features PartitionMagic offers a variety of other options For instance you can perform partitioning operations and view the changes that will be made before applying them to your system Additionally you can view comprehensive information about your hard disk geometry and your hardware system and you can resize root directories FAT FAT32 to make room for more long filenames New Features Norton PartitionMagic 8 0 includes the following new features New user interface Makes PartitionMagic easier to navigate Large partition support Enables management of partitions up to 300 GB when the partition is less than 90 full Larger hard drives may require additional memory File browser Makes it possible to browse the contents of a partition or copy move and rename files and folders from within PartitionMagic Running multiple operating systems BootMagic has been enhanced so it can be installed on a FAT or FAT32 partition on any hard disk PQBoot for Windows has been added enabling yo
168. tored For more information on creating a BootMagic rescue disk see Creating a BootMagic Rescue Disk on page 93 Using the BootMagic Menu Once installed the BootMagic menu appears each time you start your computer The BootMagic menu displays all the OSs configured for booting Each OS is identified by its user assigned name and icon Although BootMagic automatically highlights the default OS you can choose any of the listed OSs Simply click the OS you want to boot You can also use your arrow keys to select an OS and press lt Enter gt If the OS you want is not listed you can run the BootMagic configuration program and add it to the menu For more information on adding an OS to the menu list see Adding an Operating System to the BootMagic Menu on page 96 Using BootMagic to Install Operating Systems In addition to making it easy to choose from multiple operating systems when you boot your machine BootMagic makes installing multiple OSs on your system easy For information on installing to primary or logical partitions see Using BootMagic to Install a New Operating System in BootMagic s online help You may also want to refer to the help topic on OS specific installation issues Troubleshooting Black screen on boot If you add choose a partition that does not include an operating system and add it to the BootMagic menu BootMagic will display a black screen after you choose the non OS item from the menu To fi
169. u specify how the resize will affect other partitions on the same disk For example if you have C and D partitions and you choose to enlarge C the wizard could take space from D and allocate it to C For information about resizing partitions without the wizard see Resizing and Moving Partitions on page 29 Norton PartitionMagic 81 82 Redistribute Free Space Wizard The Redistribute free space wizard spreads the free space on a hard disk evenly across partitions Free space refers to unused space within partitions and space that is not allocated to any partition You can redistribute free space on one hard disk at a time You cannot redistribute free space across several disks For information about redistributing free space without the wizard see Resizing and Moving Partitions on page 29 Merge Partitions Wizard The Merge Partitions wizard helps you merge two adjacent FAT FAT32 or NTFS partitions You choose two partitions and one will be expanded to include the second The contents of the second partition are added as a folder inside the first partition Norton recommends that you run a file check such as CheckDisk or ScanDisk on the partitions to be merged before running the wizard and that you run DriveMapper to update drive letter references after merging partitions The wizard will prompt you to run DriveMapper automatically Copy Partition Wizard The Copy Partition wizard helps you duplicate a partitio
170. u to boot into an alternate operating system from Windows and return to the standard operating system on the next reboot Norton PartitionMagic Ability to resize clusters on NTFS partitions Reclaims lost performance that can result from converting a FAT32 partition to NTFS as part of an operating system upgrade Larger clusters can also reduce the rate of fragmentation e Installing Another Operating System wizard Includes built in information so more of the operations are automated when you are preparing your system to run multiple operating systems Also includes information you can print to help you with the part of the process that is not directly tied to PartitionMagic e Create Backup Partition wizard Helps you create a partition for backup data files Flash tutorial Introduces partitioning concepts and provides an overview of the tasks you can complete with PartitionMagic 2 Introduction C HA PT ER Getting Started This chapter includes the following information e PartitionMagic System Requirements Installing PartitionMagic under Windows Creating Rescue Disks Before Running PartitionMagic Running PartitionMagic Setting a Password for PartitionMagic Uninstalling PartitionMagic PartitionMagic System Requirements PartitionMagic for Windows requires a minimum of 70 MB of hard disk space a CD drive any speed a 3 5 inch floppy drive VGA or higher resolution monitor with a screen a
171. umber of sectors FATs root entries reserved sectors and sectors per cluster The number of sectors in the FAT is not large enough to hold the number of clusters present on the hard disk A qualified consultant may be able to fix the hard disk by performing simple patches Alternately you can back up the data on the partition delete the partition recreate the partition and restore the files Norton PartitionMagic 135 136 2024 The OS 2 Extended Attribute file is corrupt This error only occurs if you are running OS 2 and a program mistakenly writes to or overwrites the OS 2 Extended Attribute file If this error occurs you should back up your data delete the partition recreate the partition and restore your data 2027 Too many root entries in the FAT32 partition to convert it to FAT16 Long filenames may be causing this problem since they use multiple entries per file To fix this error move some of the root directory entries into a subdirectory and defragment the disk 4002 No valid NetWare volumes signature in volume definition table See error 3 BootMagic Errors 8000 8999 These errors are first head errors They can be resolved with assistance from Norton technical support Before calling technical support please type the following at a DOS prompt wrprog bak gt x head1 dat where x is one of the drives on your machine The wrprog exe file can be found in the Utility DOS folder under your Norton
172. ur problem see Resolving Partition Table Errors on page 114 for instructions No sectors in partition No partition should contain zero sectors Delete the partition before using PartitionMagic Partition starts on wrong boundary The hard disk partition table contains erroneous values PartitionMagic expects partitions to begin and end on the correct cylinder boundaries If they do not the disk may be partially corrupted In this circumstance if PartitionMagic were to make any modifications it might cause the loss of data Therefore PartitionMagic refuses to recognize any of the hard disk s partitions To resolve this problem see the instructions in Resolving Partition Table Errors on page 114 Partition doesn t start with sector one See error 105 Partition begins after end of disk This error can occur if a partition erroneously extends beyond the physical end of the hard disk This may happen if the hard disk has been used on a different computer or with a different hard disk controller or if BIOS settings have been changed Be advised that the physical geometry of the hard disk may differ from the logical geometry assigned to the hard disk by the operating system Partition doesn t end at end of cylinder See error 105 Partition ends after end of disk See error 107 Partition table number of sectors is inconsistent The hard disk partition table contains two inconsistent descriptions of the number of sectors o
173. ut you do not have an operating system that is supported by the Windows version of the software e You have hidden the partition where PartitionMagic is installed and need to run PartitionMagic to unhide the partition You have accidently converted a partition to FAT32 or NTFS and your operating system does not support that operating system so your computer will not boot You can use the rescue disks to convert the partition back to FAT Other occasions arise when you do not have access to PartitionMagic on the CD or hard drive Norton PartitionMagic 5 You must have two blank 1 44 MB floppy disks available before you begin this procedure three disks for double byte languages 1 You can create rescue disks three ways To create rescue disks from Do this Windows preferred method PartitionMagic CD useful if you do not have Windows PartitionMagic main window Click Start gt Programs gt Norton PartitionMagic 8 0 gt PartitionMagic 8 0 Tools gt Create Rescue Disks la Open the English DOSMAKE folder on the PartitionMagic CD 1b Type MAKEDISK A where A is the drive letter for your floppy disk drive You can also install the DOS version of PartitionMagic to your hard disk using this process If you install to your hard disk the PartitionMagic files but not the system files will be installed to a POMAGIC directory at the root of the disk and you will not need floppy disks Cl
174. with a different geometry and file system type and contains the same data as the original You can also select a partition on the disk map and drag it to unallocated space then choose Copy Here or Move Here from the drag and drop menu Checking Partitions for Errors The Check for Errors operation checks the integrity of a partition Each time PartitionMagic is started it performs a check on all attached drives and their partitions If the check finds a problem Check failed appears in the partition list window under the Type column This check is separate from the Check for Errors operation and is not as exhaustive 1 Select the partition you want to check PartitionMagic can only check partitions that it can lock that is partitions that do not have open files on them If there are open files on a partition you should use the operating system s check utility ScanDisk or CHKDSK instead of the Check for Errors operation or run PartitionMagic from the rescue disks 2 Click Partition Check for Errors The Check Partition Results dialog appears Check Partition For Errors F BACKUP FAT32 x Severity Fixed Number Description Check Complete 0 Errors Found If Check for Errors does not discover any errors an Info entry appears with Check Complete in the Description column 50 Chapter 3 Managing Partitions If a Check for Errors operation fails Check Failed appears in the Used and Unused co
175. x the problem press lt Control Alt Delete gt boot to DOS or Windows from the BootMagic menu run the BootMagic configuration program and remove the non OS item from the BootMagic menu Chapter 8 BootMagic Operating system will not boot bootstrapping issues If you have two operating systems that are based on Windows NT that is Windows NT Windows 2000 or Windows XP and one of the operating systems is bootstrapping off of the other one BootMagic will not work properly for the bootstrapped OS By default BootMagic hides any primary partitions other than the one you choose to boot from If it hides a partition that includes the NTLDR and BOOT INI file system files that are shared in a bootstrapped environment the computer will not boot There are three ways to resolve this problem Make sure only one primary partition is visible when you install an NT based OS so that the NTLDR and BOOT INI are installed in both OS partitions This option avoids bootstrapping so both operating systems can boot on their own Use the NT loader menu to boot into the OS you want instead of using BootMagic Youmay have a bootstrapped operating system but still want to use BootMagic because you have additional operating systems that are not bootstrapped In this case you should remove the option for the bootstrapped operating system from the BootMagic menu and choose that OS from the NTLDR menu instead For example assume you had three operati
176. y inadvertently make your data inaccessible e After you apply the changes from the wizard and reboot your computer the operating system assigns the new partition a drive letter You can then save data or install an operating system to your new partition Create Backup Partition Wizard You can protect your data files by copying them to a dedicated backup partition The wizard will resize existing partitions on your hard disk to make room for a new partition Then it will create the new partition Install Another Operating System Wizard You can create a new partition especially designed for an operating system The wizard prompts you to select the operating system you plan to install Then it creates a partition that will work for that operating system including the right size the proper boot code boundary and so forth When you use the wizard you do not need to know all the requirements of the operating system because the wizard will handle it for you If you want the ability to switch between installed operating systems when you boot your computer it is recommended that you install Norton BootMagic before running this wizard You should print the instructions displayed when you click the View Instructions button in the wizard They will help you install an operating system to the new partition after you have completed the wizard Resize a Partition Wizard The Resize a Partition wizard helps you resize a partition and lets yo
177. you delete a partition before a bootable Linux partition Linux may no longer be bootable In this situation you may need to create Linux rescue disks boot from the rescue disks and repair the Linux boot information on the Linux partition Undeleting Partitions The Undelete operation restores partitions that have been deleted on disk You can undelete FAT FAT32 NTFS and Linux partitions Undelete works best when you use it to restore a partition that you just deleted by accident If you are undeleting partitions after you have made other changes written data to them resized existing partitions etc see Restrictions on Undeleting Partitions on page 46 1 Select the unallocated space to be searched 2 Click Partition Undelete IMPORTANT You can undelete a partition only if no other operations are pending on the unallocated space selected If any operations are pending the Undelete icon and menu option will be dimmed inaccessible Norton PartitionMagic 45 46 The Undelete dialog appears and the selected unallocated space is searched Undelete Unallocated 1 992 4 MB x Check partitions to be undeleted Partition Type SieMB Piog Scanning for recoverable partitions PITT TTL TLL ces ueo All primary and logical partitions that can be undeleted are displayed in the scrollable list If no partitions are found within the unallocated space or none can be undeleted a message appear
178. ystem environment difficult and error prone Drive letter assignments are based on the file systems supported by an operating system If you do not put all FAT32 and NTFS partitions after all FAT partitions drive letters will change depending on the operating system currently running and DriveMapper may be unable to correctly identify which changes should be made Registry settings are changed for the current operating system only If you manually run DriveMapper from another operating system references in files will already be changed in the current operating system and further changes will introduce errors in the other operating systems When DriveMapper is running files contained in hidden partitions are not updated If you are using multiple primary partitions for different operating systems only the active primary partition may be visible to be updated Changing Drive Letters in the Correct Order DriveMapper must change drive letters in the correct order to avoid destroying original references before they are used to make changes for other drive letters For example assume you have two partitions on your hard disk a primary partition C and a logical partition D and a CD ROM drive E Suppose you create a logical partition between C and D The drive letter of D changes to E and the drive letter of E changes to F however references in certain files such as shortcuts still reflect the original drive letter assignment

Symantec Norton PartitionMagic 8.0 (10355501) for PC

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