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Datamax W-6208 Thermal Label Printer

1. DMX Certified Technician DMX Certified Technician RS 422 Serial Interface Twinax Coax Interface Internal Rewind DMX Certified Technician Expansion Card DMX Certified Technician LAN Interface DMX Certified Technician Peel Mechanism Operator Present Sensor DMX Certified Technician 4 W Class Getting Started 2 0 Unpacking the Printer Inspect the shipping container s for damage if evident immediately notify the shipping company to report the nature and extent of the damage The printer has been carefully packaged to avoid damage during transit In order to operate the printer you will need to remove the tape and foam placed there for shipment Complete the following steps prior to connecting power or attempting to load media Q With the arrows on the box pointing Up open the box Remove packing foam Using the straps carefully lift the printer from the box O Remove the straps and the plastic bag from the printer Note It is a good idea to save the carton and packaging materials W Class 5 Inspecting the Printer After removing the printer from the packaging material check the contents of the package In addition to this manual the following items should be included Printer Power cord Accessories CD Any special or additionally purchased items Additional Requirements The follow
2. 1 You are entering Press the MENL key Menu Mode 2 Use the Fwo key The to scroll to System also be used Settings 3 Press the ENT You are entering the key to select System System Settings Settings menu 4 Press the You are entering the key to select Configuration File Configuration File submenu 5 Press the Fwo The REV D key can key to scroll to Save also be used Setting As 6 Press the ENT Press the ESC key key to exit this selection 7 Enter a file name using The Fwo key can the REV key to also be used scroll through the characters M Note To change an accepted character select the delete function solid flashing block and press the ENTER key 8 Use the ENT key Continue entering the to accept the character file name in this manner SPECIAL STOCK has been used as an example Note To abort the save setting function delete all entered characters in the file name and press the ESCAPE key 9 y Press the ESC key Save complete To repeatedly to save the restore a saved file file name and return to using the front panel Ready see Section 4 1 5 112 W Class Warranty Information Datamax Barcode Products Limited Warranty Statement W Class Printers Printer Datamax warrants to Purchaser that under normal use and service the W Class P
3. 60 W Class Advanced Entry Calibration continued Step Operator Action Displayed Message Comment 11 Proceed according to your media type Where yyy isa numerical value representing the current sensor reading useful in locating the best sensor position Die cut stock strip the media from the backing and then reinsert it into the sensor adjust the Sensor Eye Mark over the center of the backing Notched stock adjust the Sensor Eye Mark over the center of the notch Reflective stock Adjust the Sensor Eye Mark over the center of the facedown black mark position the sensor over a perforation when recording a sensor reading a Note Never Press the ENT to select the setting and then record the sensor reading in a table similar to the one shown after Step 12 as a TOF Value Next press the Fwo key to increment the Gain Number Repeat for each of the Gain Numbers 00 32 Note Do not move the position of the Media Sensor after it has been adjusted W Class 61 Advanced Entry Calibration continued 12 the data collected in Steps 10 and 11 where both the sensor readings are above 20 subtract each Label Value from the corresponding TOF Value These are the Difference Values Both sensor readings must be above 20 From the resulting list find the largest Difference
4. Displayed Message Description A label is awaiting removal Normal power up and soft reset condition power up Condition s The Present Sensor option 15 enabled and a label blocks the sensor Remove the label to continue printing Follows the SYSTEM RESET IN PROGRESS message after a reset or Normal power up and soft reset condition Occurs when the user resets the printer via the host or Front Panel The media calibration is not set The print job is being processed printed Perform calibration see Section 5 0 Batch status indication updated with each label W Class 49 4 3 Quick Test Mode This section explains the functions of the resident Quick Tests accessible by pressing the TEST key the Front Panel Notes 1 With the exception of the Configuration Label all Quick Test labels require 4 inch 102mm wide media to print the entire format If using narrower media change the Label Width setting Section 4 1 2 to match your media s width to avoid printing on the platen 2 During any Quick Test press the ESC S key or key to stop printing 3 Using the Print Test Rate feature Section 4 1 7 a time delay can be set for printing labels in Quick Test Mode 4 3 1 Print Quality Label The Print Quality Label provides an indication of overall prin
5. If using gap or reflective media press and hold the FEED key The printer will begin advancing media allow at least one label gap or mark to advance under the sensor If this calibration was not successful go to Section 5 0 2 e Note A Warning Low Backing message indicates that the calibration was successful with notched media or media on a transparent liner see Section 6 1 for details on this and other possible messages 58 W Class 5 0 2 Advanced Entry Calibration Advanced Entry Calibration is the alternate method for special case media types The procedure has two parts 1 You must list the sensor readings for the label and TOF values using different algorithms 2 From your list the best algorithm is chosen new readings taken and those values entered IEY Advanced Entry Calibration will override all previous calibration settings this method should be used only when Standard Calibration has failed To perform an Advanced Entry Calibration Ste Operator Action Displayed Message Comment 1 Media should be loaded Wait until the and the appropriate UH D printer initializes Sensor Type selected about six VUL seconds Turn On the printer 2 Press the MENU key aa You are entering Menu Mode Raise the printhead assembly 3 Press the ENT key to enter the Media Settings menu See Section 4 1 2
6. 0022 Warnings 20 MID WARNING RESOLVED WARNING RESOLVED AVERTISSEMENT RESOLU AVVERTENZA RISOLT 0023 20 MID RIBBON LOV RIBBON LOW RUBAN FAIBLE NASTRO BASSO 0024 20 MID GAP MISSED MISSED INTERVALLE MANQUANT INTERVALLO SALTAT 0025 20 MID DOT FAILURE DOT FAILURE DEFAUT IMPRESSION ANOMALIA PUNTO 0026 20 MID SENSOR DELT BAD SENSOR DELTA 0027 20 MID HOST CHANGES PENDING HOST CHANGES PENDING MOD HOST IN ATTE 0028 20 MID LOW VOLTAGE LOW VOLTAGE 0029 20 MID GOODBYE GOODBYE 0030 Conditions 20 MID REMOVE LABEL REMOVE LABEL ENLEVER ETIQUETTE RIMUOVI n 106 W Class Click On Column J and enter your new language or modify an existing one Tips A Message Size When entering new messages reference the MAX column this is the maximum number of characters allowed for this field Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value Beware that cutting and pasting fields could defeat this warning system B Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields C Comments This field can be modified with no effect Elle Edit Insert Format Tools Data Window Help 218 xj SRY xc amp co Courier Ready T G H 2 ITALIANO DEUTSCH ESPANOL TREK 3 PRONTO BEREIT LISTO
7. 4 1 7 Diagnostics HEX DUMP MODE Most commonly used for troubleshooting Prints data and instructions received from the host rather than interpreting them as label formats see Section 6 2 ENABLE Prints raw ASCII data received from the host rather than executing the commands Executes and prints label formats normal operating mode OPTIONS TESTING Tests currently installed options TEST PRESENT SENSOR Performs a functional test of the Present Sensor circuitry Performs a functional test of the optional L cutter mechanism and circuitry PERFORM TEST The cutter will cycle 1 10 or 100 times 1 TIME selectable The results of each attempt will be displayed GPIO INPUT DISABLE CUTTER ad GPIO OUTPUTS PRINT TEST RATE MIN The number of minutes to delay between 0 0 120 the printing of batches of labels in Quick Test Mode SENSOR READINGS Analog Sensor readings are displayed THR TRAN RIBM 24V Live sensor values are displayed View 255 255 255 255 can be toggled with forward and reverse keys Maximum values are shown in this example thermistor sensor transmissive gap media sensor TRAN is replaced with REFL when the SENSOR TYPE is set to reflective ribbon sensor 24 volt power supply sensor PS HD RANK Present sensor head down sensor 255 255 255 printhead ranking resistor RIBBON SENSOR LIMITS Displays ribbon sensor ADC
8. For use with heat sensitive media For use with media requiring a ribbon to create an image Selects the top of form TOF method for the media The printer recognizes the TOF by sensing gaps in the media No TOF sensing The LABEL LENGTH setting determines the length The printer recognizes the TOF by sensing reflective black marks on the media sensing When the Sensor Type is set to Continuous this value is used to determine the TOF Sets maximum length between TOF marks gap or reflective If this limit is exceeded a top of form fault is declared Sets the length of travel before an Out of Stock condition is declared Sets the maximum limit for the printable surface width Objects extending beyond this limit will not print see Appendix C for the default values Adjusts the printer to sense your media The user follows steps to allow the printer to calculate the empty gap or mark and paper values to set the media sensor The user directly inputs the best values to adjust the media sensor Sets threshold values for the media sensor parameters Manual entry for paper gap or mark and empty thresholds Observe A D reading and set SENSOR GAIN Adjusts the sensitivity of the sensor for custom label stock W Class 41 3 Print Control IEY Refer to Section 2 1 1 for detailed information on print quality controls HEAT Controls the burn time of the printhea
9. ENABLED Password protected DISABLED No protection MODIFY PASSWORD Modify the password required to access the menu system when security is enabled UNITS OF MEASURE Selects the measurement system in which the system s settings are represented in the menu system and on configuration labels METRIC Metric standard Lengths in millimeters and Counters in centimeters IMPERIAL Inch standard Lengths and Counters given in inches SOP EMULATION Enables the lt STX gt O and lt STX gt f print positioning commands to allow backward compatibility with label formats designed for other printers When changing these values the printer will automatically feed two labels to setup the new print position 110 PRODPLUS Emulates the Prodigy Plus printer 220 ALLEGRO Emulates the Allegro printer 250 PRODIGY Emulates the Prodigy printer DISABLED No emulation natural start of print position W Class 39 System Settings continued BACK AFTER PRINT When the present distance is set with the cutter present sensor or GPIO option enabled this setting determines the timing of the label back up ENABLED Commands the printer to immediately back up the label after the cut operation the GPIO start of print signal is received or the present sensor is clear It provides the advantage of faster throughput DISABLED The printer will not initiate repositioning until the next label is
10. NONE MEDIA SETTINGS MEDIA TYPE THERMAL TRANSFER SENSOR TYPE GAP LABEL LENGTH 04 00 in MAXIMUM LABEL LENGTH 16 00 in LABEL WIDTH 6 40 inches SENSOR CALIBRATION PAPER SENSOR LEVEL 163 GAP SENSOR LEVEL 42 EMPTY SENSOR LEVEL 12 SENSOR GAIN 24 PRINT CONTROL HEAT 10 PRINT SPEED 6 0 in sec FEED SPEED 6 0 in sec REVERSE SPEED 4 0 in sec ROW OFFSET 00 00 in COLUMN OFFSET 00 00 in PRESENT DISTANCE 0 00 in CUSTOM ADJUSTMENTS DARKNESS ROW ADJUST 64 DOTS COLUMN ADJUST 0 DOTS PRESENT ADJUST 64 DOTS PRINTER OPTIONS MODULES A NOT INSTALLED B NOT INSTALLED D FORMATTED F NOT INSTALLED Y FORMATTED 2 NOT INSTALLED PRESENT SENSOR NOT INSTALLED CUTTER NOT INSTALLED GPIO PORT NOT INSTALLED SYSTEM SETTINGS FACTORY SETTING FILE INTERNAL MODULE 1024 KB DEFAULT MODULE SCALABLE FONT CACHE 312 KB SINGLE BYTE SYMBOLS PC 850 MULTILINGUAL DOUBLE BYTE SYMBOLS UNICODE ABSOLUTE COUNTER 09JUN2001 RESETTABLE COUNTER 2001 in 09JUN2001 FORMAT ATTRIBUTES XOR IMAGING MODE MULTIPLE LABEL PAUSE MODE DISABLE SELECT SECURITY DISABLE UNITS OF MEASUREMENT IMPERIAL SOP EMULATION DISABLED BACK AFTER PRINT ENABLED MENU LANGUAGE ENGLISH COMMUNICATIONS SERIAL PORT A BAUD RATE 9600 BPS PROTOCOL BOTH PARITY NONE DATA BITS 8 STOP BITS SERIAL PORT B NOT INSTALLED PARALLEL PORT A PORT DIRECTION UNLDIRECTIONAL PARALLEL PO
11. t e this selection can differ to inter Ps He include a serial or other port enter the to Towne asthe printer is equipped copy filename Iptl The Ready Indicator will flash as data is received 2 No action required The new application program is being stored and verified 3 I No action required The printer has reset automatically and is now displaying the new firmware version 4 No action required The new application is now running all Note If Uncalibrated is displayed the printer must be calibrated see Section 5 0 W Class 71 5 3 2 Updating from the Download Mode Required Update Procedure for Application Version 2 08 or earlier Operator Action Comment s Step 1 Displayed Message Press and hold the PAUSE and TEST keys while turning On the printer to enter the Download Mode J Using the DOS copy command copy the filename to the printer for an example see Comment Step 1 in Section 5 3 1 No action required No action required No action required The Boot Loader version is displayed Note This information will vary with the printer model and Boot Loader version The printer is ready to accept the new application version Note The parallel port 1 must be used to write to the printer The printer is receiving the new im
12. 70 7 1 1 49 3 1 Q 81 51 q 13 71 18 12 2 so 32 R 82 52 114 7 CS 9 3 3 51 33 5 83 53 5 115 73 CT 20 14 4 52 34 T 84 54 t 116 74 cuiu 21 15 5 53 385 u 8s 55 117 75 SYN 22 6 6 54 36 V 86 56 Y 118 76 Ctrl ETB 23 17 Tai 55 37 w 87 57 w 119 77 cux CAN 24 8 s 56 38 x 88 58 x 120 78 Ctrl Y EM 25 9 9 57 39 Y 89 59 y 121 79 CtrlZ SUB 26 A 58 7 90 5A z 122 7A Ee 27 IB 5 3B t 92 5B 123 Ctrl FS 28 1C lt 60 3C 92 sC 14 7C Ctrl J GS 29 ID _ 61 3D 5D 125 7D cu Rs 30 ig gt 62 3E 9 5 126 Ctrl _ US 31 IF 2 63 3F _ 95 5 127 W Class 91 ASCII Control Code Chart continued Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex C 128 80 60 192 co 224 EO 129 81 61 Al 193 Cl B 225 1130 82 62 A2 194 c 226 E 131 83 63 A3 195 227 132 84 64 4 196 228 EA 13 85 N 65 AS 197 c5 229 ES 134 86 a 66 A6 19
13. 86 102 119 printer key 37 73 printer options 33 34 printhead 7 8 16 31 32 47 53 65 68 77 78 82 84 88 89 101 122 Q quick test mode 23 25 47 48 50 54 77 79 R ready mode 23 24 26 48 70 71 85 reflective mark See Media Black Mark registration 119 resetting 23 27 29 35 36 38 49 61 84 reverse speed 31 46 102 120 rewinding media 18 19 ribbon 7 8 16 30 38 66 77 78 81 82 89 120 ribbon test label 52 rotation 78 87 S serial port 11 41 75 single byte symbols 35 97 specifications 87 90 start of print 75 31 32 39 103 120 system settings 27 35 40 76 T top of form 5 17 30 55 80 81 83 117 120 troubleshooting 75 85 U user defined label 54 user prompts 48 49 V validation label 54 voids 70 120 W warning messages 79 84 W Class
14. continued DOUBLE BYTE SYMBOLS When equipped with the ILPC option this selects the code page used to print double byte fonts unless otherwise specified in DPL see the I amp W Class Programmer s Manual for details JIS Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard EUC Extended UNIX Code UNICODE Unicode including Korean Government Bureau Industry Standard Chinese PRC BIG 5 Taiwan encoded TIME AND DATE Allows the user to set Time and Date MEDIA COUNTERS Internal record of inches printed and time of use ABSOLUTE COUNTER Shows the number of inches printed since being set at the factory Not resettable by the user The number of inches printed since the last reset User may reset Resets the resettable counters to zero RESETTABLE COUNTER RESET COUNTER PRINT CONFIGURATION Prints the effective configuration of the system In addition if settings were changed that require a reset to become effective this will be indicated with the 8 symbol A symbol next to the printed indicates that it was changed via the host but not saved in non volatile memory 36 W Class System Settings continued CONFIGURATION LEVEL upgrade application program resident software version of the printer the hardware and software compatibility levels must match for the update to be accepted This information is displayed here it is also pr
15. high level input voltage Vit 1 65 VDC maximum low level input voltage Tou 8 mA typical 25 mA maximum high level output current lor 8 mA typical 25 mA maximum low level output current 8 mA minimum 3 8 VDC VoL 8 mA maximum 44 VDC See SN74AHC244 data sheet for more information 104 W Class Appendix E Menu System Multi Language Support This printer provides the user with the ability to download new menu system languages and or replace the Datamax provided translations A Microsoft Excel Spreadsheet defines the menu dictionary the user adds a new language column or modifies an existing column in the spreadsheet clicks on the Generate DPL file s radio button and sends the generated DPL file s to the printer Here are the highlights and restrictions of the feature e The printer can register up to 10 different display languages including EFIGS e The EFIGS languages and any additional languages are stored on Module Y a 64KB Flash Module located on the Main PCB tis okay to download menu files generated for a lesser firmware revision to new firmware any messages that are not defined are displayed in English e For the procedures below the printer will accept the menu downloads from any available port e The language creation programs support Windows 95 Windows 98 Windows NT and Windows 2000 Required Software Commen
16. the selected quantity During test label printing this key also functions as a cancel key the printer will prompt you for confirmation before cancellation occurs You can program a time delay between the printing of test labels using the Print Test Rate feature see Section 4 1 7 W Class 25 4 0 4 Indicator Lights C READY On indicates that the printer is powered On and after initialization it indicates the Ready Mode Slow Flashing indicates the Menu Mode Fast Flashing indicates data is being received and processed e STOP On indicates a Paused condition READY ERROR PAUSE 9 FEED YW CANCEL gt REVO Fwo ENT br Esc ES Q ERROR Slow Flashing indicates a Warning Fast Flashing indicates a Fault 4 0 5 LCD 9 Liquid Crystal Display The display provides several types of information OREADY stop ERROR WED SEP03 09 49A READY e Following a brief power up sequence initialization the Ready message PAUSE lt Q FEED CANCEL C The time and date if the printer has received it rev from one of the following the host the front panel setting or the Time and Date option tet ESc is A label counter during a batch print job The Menu System when in the Menu Mode Any prompt condition downloadi
17. 4 0 1 Modes ort REED 23 40 2 Menu 24 4 0 3 Quick Test 25 4 0 4 Indicator Lights eet toten 26 40 5 EOD iati neis tte oa tt om eb etaed 26 4 0 6 Resetting the 27 4 0 6 1 Soft 8 27 4 0 6 2 Level One 27 4 0 6 3 Level Two 27 4 1 The Menu System 28 4 1 1 Entrance and Exit Prompts 29 4 1 2 Media Settings s o eere ere tre eee gest 30 4 1 3 Print Gontrol aai 31 4 1 4 Printer Opllons em tede eer Rente 33 4 1 5 System 5 35 4 1 6 GOMMUNIG ALONG sos ete eh ae RE eae 41 4 1 7 47 4 2 Display MeSSag8Ss 48 4 2 1 User Prompts and Condition Messages 48 4 3 Quick Test t 50 4 3 1 Print Quality Label esee 50 4 3 2 Configuration 51 4 3 3 Quick Ribbon Test Label 52 4 3 4 Dot Test Pattern 53 4 3 5 Validation
18. AVAITING ORDERS IMPRIMIENDO WARP DRIVE ENGAGED 5 IN PAUSA PAUSE EN PAUSA ALL STOP ABORT MISSION CANCELLA ERRORI FEHLER BESEITIGEN BORRAR ERRORES RE INITIALIZING DI VON DE FACTOR ANOMALIA SISTEMA SYSTEMFEHLER ERROR DE SISTEMA DIRECT HIT SUSTAINED ANOMALIA ADC ADC FEHLER ERROR DE ADC HULL BREACH DECK TEN ANOM TESTINA ALTA DRUCKKOPF FEHLER CABEZAL LEVANTADO ENGINES OFFLINE ANOMALIA NASTRO FARBBAND FEHLER ERROR DE CINTA PHASORS OFFLINE BORDO SUP OBERRAND FEHLER ERROR INICIO ETIQ UNABLE TO GO TO VARP 15 ESAURITO NICHT VERF GBAR SIN PAPEL TORPEDO TUBES EMPTY 16 TAGLIERINA SCHNEIDERFEHLER ERROR DE CORTADOR CASCADE FAILURE 17 VERIFICAT PR FERFEHLER ERROR DE VERIFICADOR TRACTOR BEAM FAILURE 18 SALVA NASTRO BANDSPAR FEHLER ERROR ECONOM CINTA IMETAPHASIC FAILURE 49 POSIZIONAMENTO POSITIONSFEHLER ERROR DE POSICION UNKNOWN COORDINATES FALLO DE TEMPERATURA CORE TEMP CRITICAL ANOMALIA DMS DMA FEHLER ERROR DMA COMPUTER MALFUNCTION ERROR MOTOR IMPRES PORT NACELL OFFLINE 23 24V FUORI TOLLERANZA 24V UBER TOLERANZ 24V FUERA TOLERANCIA SAFETY LIMT EXCEEDED 24 FASAT STROBE SIGNALFEHLER ERROR TIEMPO SENAL INERT DAMP OFFLINE 25 A VVERTENZ RISOLTA WARNUNG AUFGEHOBEN ADVERTEN CORREGIDA ALL CLEAR NASTRO BASSO FARBBAND ENDE CINTA BAJA TORPEDO TUBES LOW 27 INTERVALLO SALTATO LUCKE VERFEHLT ERROR DE SEPARACION SPATIAL ANOMALY 28 PUNTO PUNKTAUSFALL FALLO
19. Direct Thermal or Thermal Transfer 2 6 IPS 50 152 4 mm second 8306 2 8 IPS 50 203 2 mm second W 6208 W 6308 203 DPI 8 dots mm W 6208 300 DPI 11 8 dots mm W 6308 W 8306 0043 X 0052 109 mm X 132 mm W 6208 00027 X 0043 069 mm X 108 mm W 6308 W 8306 Thermistor Sensor Shutdown occurs at over temperature When cooled printing resumes automatically W Class Printing Specifications continued SDRAM Memory 16 MB Flash Memory 2MB Maximum Print Width 6 40 162 6 mm W 6308 6 62 168 1 mm W 6208 8 53 216 7 mm W 8306 Minimum Print Width 2 0 50 8 mm W 6208 W 6308 3 0 76 2 mm W amp 306 Print Length Range 5 99 99 12 7 mm 2539 7 mm with an optional cutter 1 5 99 99 38 1 mm 2539 7 mm Print Justification Left 7 1 Media and Ribbon Requirements Media Types Roll fed die cut continuous and fan fold Flat on the printable side with no more than 0007 018 mm protrusions on the opposite side Maximum Media Roll 8 203 2 mm outer diameter Media Core Size 1 5 or 3 0 38 mm or 76 2 mm Ribbon Core Size 1 010 006 25 65 mm 15 mm core not to protrude beyond ribbon edge 2 0 6 7 50 8mm 170 1mm W 6208 W 6308 3 0 9 0 76 2 mm 228 6 mm 8306 Maximum Ribbon Length 1509 460 Meters maximum Ribbon Width Range Labels wound out only Media Supply Hub dependent Ribbon
20. Label After sending a label format to the printer the hex code output will be immediate As a final note many software programs use bit mapping to construct the label making diagnosis difficult Contact Datamax Technical Support with any questions Be 4C D 44 31 31 80 31 7 011 1 0008 31 31 38 30 33 61180883 0019 32 38 31 38 46 empBalaro 0018 4E 54 20 36 26 41 4C NT 6 AL BAZO 4C 56 41 4C 48 44 28 L VALIO 20 24 28 ED 31 38 31 31 1611 8438 38 38 32 38 38 3 280 0 38 31 38 28 28 28 28 28 aia 4 24 28 43 48 41 52 41 CHRRR 5 43 54 45 52 53 GD 31 CTERS 1 0058 31 31 38 38 38 38 32 61 188902 34 30 380 38 31 38 23 24 400919 268 25 26 28 29 2A 28 E 20 Note To return to Ready Mode re enter the Diagnostics Menu and disable the Hex Dump Mode exit the menu then save the changes W Class 85 86 W Class Printer Specifications 7 0 General Specifications Bar Codes See the 1 amp W Class Programmer s Manual for programming details and see Appendix B for visual samples Code 39 Interleaved 2 of 5 Code 128 subsets A B and C Codabar LOGMARS UPC A UPC E UPC 2 amp 5 digit addendums EAN 8 EAN 13 EAN 2 amp 5 digit addendums UPC Random Weight Code 93 Plessey Universal Shipping Container Symbology Code 128 MOD 43 Postnet USS EAN 128 Rando
21. Only the backing notch or reflective mark in the sensor e Paper The label with the liner attached in the sensor To perform a Standard Calibration Step Operator Action Displayed Message Comment 1 Media should be loaded and the appropriate Sensor Type selected Wait until the lf printer initializes about six seconds Turn On the printer 2 Press the MENU key You are entering Menu Mode Raise the printhead assembly W Class 55 Standard Calibration continued Ste Operator Action Displayed Message Comment Press the ENT key to enter the Media Settings menu gt See Section 4 1 2 for menu layout 4 Press the FWD key Press the ESC and scroll to Sensor key to abort this Calibration procedure 5 Press the ENT key You are beginning the standard all V E calibration procedure 6 Press the ENT key This sets the parameter for the empty value Remove the media from the Media Sensor then press any key Where yyy is a numerical value representing the current sensor reading 56 W Class Standard Calibration continued m Operator Action Displayed Message continue Proceed according to your media type Die cut stock strip the media from the backing and then reinsert it into the sensor adjust the Sensor Eye Mark over the ce
22. Part Number 556001 For connection to other DCE equipment For connection to a PC compatible with Flow control is only Xon Xoff DB9P communication ports Flow control can be either Xon Xoff or CTS DTR DB25P to Printer RS 422 Connection PC PRINTER 1 SHIELD 1 a HOST PRINTER TXD 2 3 RXD RXD 9 TXD RXD 3 2 XD RXD e 40 TXD 55 f GROUND CI LO 20 TXD e e 18 RXD 7 7 TXD e o 19 RXD 6 3 r 4 RTS 4 8 L e 5 CTS Liss 20 e _ DB25P DB25S DB25P Part Number 556002 Part Number N A For connection to a PC compatible with Diagram is provided only as a reference DB25 communication ports Flow control can be either Xon Xoff or CTS DTR W Class 11 3 1 Loading Media The following section explains the media loading steps Before beginning complete these steps e Printhead Assembly Media Sensor Adjust Knob Raise the Access Cover Rotate the Printhead Latch forward to raise the Printhead Assembly Slide the Media Guide out away from the frame Proceed according to the type of media you are using go to Section 3 1 1 for Roll Media or go to Section 3 1 2 for Fan Fold Media Upper Ribbon Rollers Front Panel Arc Plate Leveling Cam Ribbon Take up Hub J Hook Media Supply Hub Ribbon Supply Hub Media Guide W Class 3 1 1 Roll Media
23. Section 4 1 2 To adjust With media loaded as described in Section 3 1 1 3 1 2 turn the Media Sensor Adjust Knob clockwise outward or counterclockwise inward until the Sensor Eye Mark is positioned over the media according to the table below If loading media return to the media loading instructions Media Sensor Selection and Adjustment Sensor Eye Mark Position Sensor Required Die cut Near the middle of the label Gap Notched Centered over the notch Gap Reflective Centered over the black mark Reflective Continuous Near the middle of the media Continuous See Section 4 1 2 for Sensor Type selection Note Changes to the start of print position can be made using the Print Control Row Adjust or Row Offset see Section 4 1 3 W Class 15 3 3 Loading Ribbon Thermal transfer media requires the use of ribbon To load Note Using a ribbon that is slightly wider than your media and liner if any e e Upper Ribbon Rollers Printhead Assembly Printhead Latch Platen Roller will help protect against printhead wear With the access cover raised remove the J Hook from the Ribbon Take Up Hub Position the Ribbon as shown below and then slide it completely onto the Ribbon Supply Hub Raise the Printhead Assembly pull approximately eighteen inches 450mm of ribbon from the roll and route it under the Lower Ribbon Roller then out over
24. Technology Equipment 22 2 No 950 M93 C US Listed ENcoso 230 Volt Operation Europe Use cord set marked HAR consisting of a min HOSVV F cord which has a minimum 0 75 square mm diameter conductors provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A 250V F r 230 Volt Europa Ben tzen Sie ein Kabel das mit HAR markiert ist bestehend mindestens aus einem HOSVV F Kabel das mindestens 0 75 Quadratmillimeter Drahtdurchmesser hat sowie eine IEC320 Steckdose und einen f r das Land geeigneten Stecker 6A 250 Volt As an Energy Star Partner the manufacturer has determined that this P224 product meets the Energy Star guidelines for energy efficiency The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class B EN 50024 1998 EN 45501 1992 Safety This product complies with the requirements of EN 60950 A11 1997 f n Gost R 2 This device complies with CFR 47 Part 15 Class E Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses a
25. Use the Fwo key to scroll to Validation Label Use the ENT key to select a quantity see Section 4 0 3 O Press the TEST key to start printing 6ptAaBbCcDdEeFfGgHhlUKkLIMmNn 8pt AaBbCcDdEeFfGgHhliJIKKLIMmNn 10pt AaBbCcDdEeFfGgHhliJjKKLIMmNn NUMEN SAMPLE Win TII VALIDATION LABEL 4 3 6 User Defined Label The User Defined Label reprints the last format printed unless the printer was powered off between the last printing and the request for this label The format can be any of the Quick Tests a label from the host or a label recalled from a memory module 54 W Class Adjusting and Maintaining the Printer 5 0 Media Sensor Calibration In addition to the Sensor Type selection Media Sensor calibration ensures that each label is detected correctly and reliably Perform calibration when the Uncalibrated message is displayed Two different methods are available to calibrate the printer Standard and Advanced Entry 5 0 1 Standard Calibration Standard Calibration is appropriate for most media types During the process the printhead assembly can be raised for visual access to the media and media sensor In addition displayed sensor readings can be used to indicate the best position over the media which is helpful when using small position critical TOF notches or marks Three readings are required e Empty No media in the sensor Gap or Mark
26. and turn On the printer Feed several labels to normalize tracking Printhead Assembly x Printhead Latch Platen Roller NEVER use a sharp object to clean the Platen Roller CAUTION W Class 69 5 2 3 Cleaning Interior and Exterior Surfaces Interior Surfaces During operation dust particles from the media build up inside the printer Then as the media is pulled through the printer the particles can become attached and cause voids on the printed labels To prevent this turn Off and unplug the printer Remove all media Using a soft bristle brush or compressed air clean out the interior of the printer Exterior Surfaces The outer surfaces of the printer should be cleaned using a general purpose cleanser Never use abrasive cleansers or solvents To clean turn Off and unplug the printer Using a soft cloth or sponge dampened with the cleanser wipe the exterior surfaces until clean 5 3 Application Program Updates The printer stores its application program in Flash memory on the Main PCB A feature is included that allows updates to this program version through any printer interface port Updates can be found at ftp ftp datamaxcorp com There are two modes in which the firmware of the printer can be updated 1 the Ready Mode or 2 the Download Mode Before beginning an update identify the current version of the printer s application program by printing a Configuration Label see Sect
27. data flow stop before a complete label format is received the format will be ignored and must be sent to the printer again Note To change an active port immediately cycle the printer power Off and Parallel Port The parallel interface has two menu selectable modes of operation uni directional or bi directional Uni directional mode is forward channel communication and requires a Centronics cable with 36 pin male connector Bi directional mode is IEEE 1284 Compliant using forward and reverse channel communications In this mode data can be sent to the host provided it is also IEEE 1284 Compliant and has supporting software This mode requires an IEEE 1284 cable with a Centronics 36 pin male connector NIC Adapter optional The NIC Adapter has several menu selectable modes see Section 4 1 6 for details Refer to the information provided with the option for connection requirements The following items are accessible from the back of the printer e The LED Indicators provide operational information A green LINK LED indicates epis BEE a good network connection A green 100 qom LED indicates 100BASE T network connection The ACT LED activity Test Button flashes green or red when the server is ready for use LED Indicators e The Test Button will cause a Ethernet Reset Configuration label to print e Ethernet Reset button wi
28. for menu layout 4 the Fwo key and scroll to Sensor Calibration Press the ESC S key to abort this procedure 5 Press the ENT key You are entering the calibration submenu W Class 59 Advanced Entry Calibration continued Step Operator Action 6 Press the FWD D key to scroll to Advanced Entry aa Comment You are entering Advanced Entry Calibration a 7 Press the ENT key En Press the ESC S key to abort this procedure 8 Press the FWD key 9 Press the ENT key Place the label under the Sensor Eye Mark and lower the printhead assembly You are beginning the Advanced Entry Calibration If using preprinted media ensure the label area under the sensor is free l of preprinted text 10 Press the ENT key to select the setting denoted by an and then record the sensor reading the yyy value in a table similar to the one shown after Step 12 as a Label Value Next press the key to increment Gain Number Repeat this step for each of the Gain Numbers 00 32 Where yyy isa numerical value representing the current sensor reading useful in M locating the best sensor position Note Never position the sensor over a perforation when recording a sensor reading
29. issued The printer has detected a low operating voltage The printer was unable to save a settings in permanent memory A high printhead temperature has been detected Possible faulty Main PCB To save changes send a host reset command in DPL or to discard changes perform a soft reset see Section 4 0 6 1 Possible low or fluctuating line voltage level Try moving the printer to another outlet If the condition persists call for service If the condition persists call for service No action required W Class 6 2 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems including communication and DPL syntax errors allowing a comparison of input strings sent by host to output data received by printer To decode this information the J amp W Class Programmer s Manual is an essential reference This output can be used for debugging the label format In addition by repeatedly sending a format this mode can uncover handshaking problems if they exist Handshaking problems are identified by sections of missing data in the character string To begin go to the Diagnostics menu and enable Hex Dump Mode see Section 4 1 7 Exit the menu and save the changes Now HEX DUMP MODE will be indicated by the display and all data sent to the printer will now be output in hexadecimal code along with the printable ASCII equivalents The figure below is a sample Hex Dump
30. low and high values used for motion detection RIBBON ADC LOW HIGH Approximate default values are shown 070 164 here actual values will vary W Class 47 4 2 Display Messages The printer displays several different types of information if not in the menu system or Quick Test Mode gt User Prompts and Condition Messages also see Section 4 1 1 for a listing of the Enter Exit Prompts Application and Boot Loader Updating Messages see Section 5 3 and 5 4 Fault and Warning Messages see Section 6 1 4 21 User Prompts and Condition Messages User Prompts alert the operator to a required action Condition Messages are used to indicate an operational state User Prompts and Condition Messages Displayed Message Description Condition s The printer is trying to Occurs when the FEED key clear fault condition is pressed after the correction of a fault A media calibration is The FEED key was pressed being performed and held The CANCEL or The current print batch will TEST key was pressed be cancelled if ENTER is during a batch job pressed the remaining labels will not be printed The printer is paused The printer is in a paused or offline condition Ready Mode Normal operating mode The printer is ready to receive and process label formats 48 W Class User Prompts and Condition Messages continued
31. media sensor during the appropriate calibration steps also ensure that no labels are stuck in the media sensor Retry the calibration If the problem persists call for service Try the following 1 Ensure that ribbon is correctly loaded and that the printhead assembly is latched 2 Check the ribbon supply and ribbon take up hubs for obstructions that may be stopping movement 3 Ensure that the ribbon core fits snugly on the ribbon supply hub 4 Ensure that the media and paper combination is not slipping usually caused by an incorrect match Turn Off the printer until cool to prevent permanent damage due to an excessive printhead temperature W Class Possible Solution s Printer Fault Messages continued Displayed Message Description The printer could not find the TOF mark within the maximum label length setting or it found a TOF in an unexpected place Note When the printer is set for reflective media this indication is given for an out of stock condition If media is moving 1 Press the FEED key It may be necessary to re calibrate the printer see Section 5 0 2 The Media Sensor may be out of position Readjust it see Section 3 2 3 The media may not be properly loaded Reload media also ensure that the Media Guide is positioned properly see Section 3 1 4 The Leveling Cam may be improperly adjusted see Section 5 1
32. not appear Bytes will NOT be retrieved until the module that contained the deleted file is packed PACK MODULE PRESENT SENSOR ENABLED Packing the module removes files marked as deleted and defragments existing file structures to recover space Used for on demand label dispensing where a printed label blocking the sensor will inhibit further printing until removed The physical presence of the Present Sensor must be detected to show the ENABLE DISABLE selections Enables the sensor for on demand printing DISABLED Disables the sensor NOT INSTALLED No sensor is detected Prints a label directory of selected or of all W Class 33 Printer Options continued CUTTER ENABLED DISABLED Used to cut media into separate labels The physical presence of a cutter must be detected to show the ENABLE DISABLE selections Enables label cutting Disables the cutter NOT INSTALLED GPIO PORT No cutter is detected Model dependant option used to interface the printer to an external controlling device see Appendix D GPIO Input control signal is required to print a EN label ENABLED Enables external signal control DISABLED Disables the GPIO OF PRINT Programmable signal output iu LOW PULSE HIGH PULSE ACTIVE LOW ACTIVE HIGH 34 W Class 4 1 5 System Settings CONFIGURATION FILE Options for storage and recall of
33. printer configuration files See Appendix F for details RESTORE AS CURRENT Provides a list of available configuration files Selecting a file from the list causes a printer reset afterward the printer is configured according to the activated file SAVE SETTING AS Saves the entire effective configuration of the printer to a file Unique names with up to nineteen characters are possible DELETE FILE Provides a list of available configuration files Files selected are immediately removed freeing the module 7 Note A currently activated file cannot be deleted FACTORY SETTING FILE Provides a list of available configuration files The selected file will be restored whenever a Level 1 reset is performed see Section 4 0 6 2 INTERNAL MODULE Sets the number of 1 blocks allocated for 1024 the internal RAM D module Available memory dependent upon model see Appendix C DEFAULT MODULE Sets the default module used to store files gt when no other module is specified see Appendix C SCALEABLE FONT CACHE Sets the number of 1K blocks allocated for 312 KB the scaleable font engine Available memory dependent upon model see Appendix C SINGLE BYTE SYMBOLS Selects the code page used to print single byte fonts unless otherwise specified in DPL PC 850 MULTILINGUAL 61 selectable sets are standard see the I amp W Class Programmer s Manual for details W Class 35 System Settings
34. problem Warning is detected the Error Indicator see Section 4 0 4 will be illuminated A corresponding message will be displayed if not within a branch of the menu system or in Quick Test Mode These messages along with possible solutions are described below Fault Messages Fault Messages receive the highest display priority If more than one fault is detected the display will cycle between messages Note To return to normal operation after the printer enters a fault condition the fault must be corrected and then the FEED key must be pressed to clear the condition Printer Fault Messages Displayed Message Description Possible Solution s The printer has Try cycling the printer power detected a drop in Off and On If the fault the 24 volt power does not clear call for supply service The printer has Try cycling the printer power detected an analog Off and On If the fault to digital circuit does not clear call for converter failure service The printer has WARNING Use extreme detected a cutter care Turn Off and unplug mechanism fault the printer before proceeding Examine the cutter for obstructions and ensure that the cutter cable is properly installed Plug in and turn On the printer If the fault does not clear call for service W Class 79 Description Printer Fault Messages continued Displayed Message Possible Sol
35. site The letter at the end of the file name e g A specifies the revision The latest revision will be available on the FTP site e Downloading the same language twice will automatically delete the first occurrence but will not free the memory space Use the Pack Module feature see Section 4 1 4 or reload the FIGS file to free the space e Deletion of the selected language will set the printer to English e The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that particular language Current complete language files are about 7 000 bytes each but with product growth the total number of languages is expected to drop to seven W Class 109 110 W Class Appendix F Saving a Configuration File With application version 5 01 and above the printer can save and restore complete printer settings including media calibration parameters as internal Configuration Files Here are the highlights and restrictions of this feature e Configuration files eliminate the need to repeat the manual steps of a special printer setup making future changeovers faster and easier e Configuration files can be setup saved and restored either from the host or via the front panel as C type files on Module Y under unique filenames that can be up to nineteen ch
36. the Platen Roller as shown Ribbon Take up Hub J Hook LX Ribbon Ribbon Supply Hub Lower Ribbon Roller Lower the Printhead Assembly route the ribbon over the Upper Ribbon Rollers and down around the Ribbon Take up Hub Replace the J Hook on the Ribbon Take up Hub While holding the hub rotate the f n J Hook counterclockwise to latch it remove any slack from the ribbon Ribbon Take Up Hub Rotate the hub counterclockwise to UN A N J H ok If loading media return to the media 7 loading instructions Otherwise lower the Printhead Assembly and rotate the Printhead Latch completely back into the Ribbon locked position Close the Access Cover 7 X W Class 3 4 Quick Media Calibration When Uncalibrated is displayed follow the Media Sensor Calibration procedure in Section 5 0 At the factory the printer is calibrated to sense a wide range of media types Quick Media Calibration fine tunes the media sensor for your gap notch or reflective media application this is not required for continuous media Perform this calibration during initial set up or after changing your media type To calibrate Ensure that media is loaded see Section 3 1 that the Media Sensor is adjusted see Section 3 2 and that the printer is idle O Press and hold the FEED key The printer will begin advancing medi
37. the edge of the media and tighten the Thumbscrew Close the Access Cover Arc Plate A Y Media Take Up 51071 Media Rewind Hub Media Retainer W Class 19 3 5 8 On Demand Dispensing When equipped with the Peel and Present option labels are dispensed then separated automatically from the liner for immediate application Load media as described in Section 3 1 O Remove the Tear Bar see pictorial Section 3 5 1 and attach the Peel Mechanism to the printer using the Thumbscrews Grasp the Release Tabs on the Peel Mechanism and pull to separate the Peel Roller Bracket from the Fixed Bracket PeelRollers Fixed Bracket Peel Roller Bracket S Release Tabs Thumbscrews Peel Mechanism Thread the media over the top of the Fixed Bracket behind and under the Peel Roller Bracket then down to the Media Rewind Hub 20 W Class O Place the leading edge of the media into the Slot in the hub Rotate the hub several times to secure the media Presented TENE 4 2 5 Peel Rollers e Label Backing 5 Media Rewind Hub Slide the Media Retainer onto the hub position it just to the edge of the media and tighten the Thumbscrew Push the Peel Roller Bracket back to its closed position Remove any slack in the media by rotating the Media Rewind Hub Close the A
38. the slash zero 2 convention for distinguishing between the number zero and the letter The slash can be removed with the 77 label formatting command These fonts are non proportional monospaced each character takes the same amount of space for printing The Triumvirate font number 9 is a proportional font each character will take up a different amount of space when printed Font Valid ASCII Characters 0 32 127 1 32 168 171 172 225 2 32 168 171 172 225 3 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 6 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 7 32 126 8 32 48 57 60 62 67 69 78 83 84 88 90 9 32 126 128 169 171 173 181 184 189 190 198 199 208 216 222 224 4 5 237 241 243 246 250 W Class 93 The table below lists the font sizes the numbers indicate the number of dots Font Height Width Spacing 0 7 5 1 13 7 2 2 18 10 2 3 27 14 9 4 36 18 3 5 52 18 3 6 64 32 4 7 32 15 5 8 28 15 5 Font 0 96 character alphanumeric Font 1 145 character upper and upper and lower case lower case alphanumeric with descenders and a
39. w CLASS Operator s Manual Corporate Headquarters 4501 Parkway Commerce Blvd Orlando 32808 Phone 407 578 8007 Fax 407 578 8377 Asia Pacific Datamax International 19 Loyang Way Herbert House 01 01 CILC Building 12 Elizabeth Way Pinnacles Singapore 508724 Harlow Essex CM19 5FE UK Phone 65 542 2611 Phone 44 1279 772200 Fax 65 542 3611 Fax 44 1279 424448 Copyright Information CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman is under license from The Monotype Corporation Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Barcode Products Corporation No part of this m
40. 1 5 The label may be longer than the default value for maximum length Check the Media Settings Maximum Label Length see Section 4 1 2 6 The Media Sensor may be obstructed Check and carefully remove any obstruction labels paper dust adhesive etc If media is not moving The printhead assembly may not be latched close and lock W Class 83 Warning Messages Warning Messages are displayed for a period of five seconds If multiple warnings are detected the display will reflect the highest priority message Printer Warning Messages Displayed Message a Description The printer has detected defective printhead elements Action s Replace the printhead if the print quality becomes unacceptable 3 The printer measured only a small difference between the empty and gap sensor readings Transparent backing or notched media typically gives this indication In this case there may be a slight delay in the Out of Stock indication after the media supply is emptied no action is required Power has been removed and shutdown is in progress The printer power switch was turned Off the line fuse has blown or AC line voltage has been lost PII 84 The host has pending configuration changes that will not take effect until a host reset command is
41. 2 Hex 5E SOH command Hex 7E STX command count by 9 Hex 18 ESC Hex 0x7C Carriage Return FEEDBACK CHARACTERS ENABLED ALTERNATE CODES 3 Returns a Hex IE RS after each label Hex SE SOH command Hex 23 STX command count by Q Hex IB ESC Hex 0x0D Carriage Return successfully prints and a Hex IF US after each batch of labels is printed Feedback characters are sent to the host DISABLED ENABLED No feedback characters are sent ESC SEQUENCES Allows data containing invalid ESC control code sequences to be processed Normal printer operating mode DISABLED ESC sequences are ignored and the data is processed Bitmapped font downloads are disabled in this mode W Class 45 Communications continued HEAT COMMAND Allows the user to disable the DPL Heat Command providing compatibility with other DATAMAX printers ENABLED Normal printer operating mode DISABLED DPL Heat Commands are ignored The heat value is controlled via the menu setting see Print Control Section 4 1 3 SPEED COMMANDS ENABLED Allows the user to disable the DPL speed commands Print Feed and Reverse Normal printer operating mode DISABLED DPL speed commands are ignored The print feed and reverse speeds are controlled via the menu setting see Print Control Section 4 1 3 46 W Class
42. 4 33 35 37 45 76 87 93 96 101 117 118 G GPIO port 5 34 40 47 103 104 H hex dump mode 47 75 85 I indicators 10 23 26 75 77 79 IPS 88 102 118 L label 6 7 15 17 18 20 30 34 38 39 45 47 66 75 78 80 82 83 89 90 101 117 120 language See EFIGS LCD See Display leveling cam 13 14 65 66 76 78 83 120 liner See Media Backing Material W Class 121 M media backing material 7 16 20 56 89 90 117 118 black mark 13 15 17 30 55 64 80 81 83 90 117 119 120 continuous 15 17 30 57 58 89 117 119 die cut 5 57 61 89 118 119 direct thermal 7 8 30 118 fan fold 4 89 118 gap 13 15 17 30 47 55 59 80 64 90 117 120 notched 15 17 57 56 61 84 118 119 preprinted 57 60 119 roll 13 89 117 119 120 tag 8 14 117 119 120 thermal transfer 7 8 16 30 52 88 120 media sensor 13 15 17 30 47 55 57 61 67 78 80 83 119 media settings 30 64 83 menu mode 23 24 26 29 menu system 28 47 MMPS 102 119 module 33 35 54 76 101 N NIC Adapter 4 9 10 42 44 P parallel port 70 41 42 72 75 peel and present 4 20 120 perforation 57 60 61 119 present sensor 4 21 31 33 40 47 48 print control 7 8 15 31 32 46 76 104 print quality 7 8 50 54 65 68 69 78 84 89 print resolutions See DPI print speed 7 8 31 46 66 78
43. 54 4 3 6 User Defined 54 Adjusting and Maintaining the Printer 5 0 Media Sensor Calibration 55 5 0 1 Standard Calibration e ee 5b 5 0 2 Advanced Entry Calibration 59 5 1 Printhead Adjustments 65 5 1 1 Leveling Cam 65 5 1 2 Pressure 66 5 2 Maintenance 5 67 5 2 1 Cleaning the Printhead 68 5 2 2 Cleaning the Platen Roller 69 5 2 3 Cleaning Interior and Exterior Surfaces 70 5 3 Application Program 70 5 3 1 Updating from the Ready Mode 71 5 3 2 Updating from the Download Mode 72 5 3 3 Possible Problems during an Update 73 5 4 Boot Loader Program 74 Troubleshooting 6 0 Problem Resolution memes 75 6 1 Fault and Warning 79 6 2 Hex Dump Mode oso oorr 85 Printer Specifications 7 0 General 87 7 1 Media and Ribbon Req
44. 6 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefghijkimnopqrstuvwxyz0 123456789 8 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefghijkimnoparstuvwxyz01234 10 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefghijkimnop 12 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefc 14 pt ABCDEFGHIJKLMNOPQRSTUVWXYZ 18 pt ABCDEFGHIJKLMNOPQRST 200 ABCDEFGHIJKLMN pt ABCDEFGHIJK pt ABCDEFGH 36 48 pt ABCDE 72 pt AB Bar Code Summary Data Bar Code fonts have alpha names left column in the table below Uppercase alpha names will print barcodes with human readable interpretations Lowercase alpha names will print barcodes only The table is followed by visual samples modulo 10 checksum amp shipping bearer bars 2 digit UPC addendum 5 digit UPC addendum 48 57 Numeric only 48 57 Numeric only Varies No 35 38 42 58 65 90 97 122 Postnet Varies Yes 48 57 Numeric only UCC EAN Code 128 19 Yves 48 57 Numeric only M N O Code 93 p Q R UCC EAN Code 128 K Mart NON EDI barcode 18 Yes 48 57 Numeric only Bar Valid ASCII Characters Code Type Length Checksum decimal value ID representation A Code 3 of 9 Varies No 36 37 42 43 45 57 65 90 B 11 Yes 48 57 Numeric only Option V used in the 6th amp 7th position 6 Yes 48 57 Numeric only D Interleaved 2 015 12065 Varies No 48 57 Numeric only E Code 128 Varies 103 32 127 F EAN 13 12
45. 8 C6 u 230 E6 c 135 87 g 67 A7 199 C7 p 231 7 136 88 2 68 200 C8 p 232 E8 137 89 amp 69 A9 201 co 233 e 138 8A 70 AA 202 CA 234 EA i 139 8B 1 2 171 AB 203 U 235 EB 140 8C 1 4 72 AC 204 cc y 236 Ec 1 141 8D 73 AD 205 CD Y 237 ED 142 8E 74 206 238 143 8F 75 AF 207 CF 239 EF 144 90 76 BO 208 DO 240 FO E 145 91 TI Bl D 209 DI 241 Fl 146 92 2 78 B2 210 D2 22 r 6 147 93 3 79 B3 211 D3 3 4 243 F3 148 94 t 80 B4 212 D4 244 F4 149 9 A 81 B5 213 245 rs 150 96 82 B6 1 214 D6 246 F6 151 97 83 B7 I 215 D7 247 7 152 98 84 8 1 216 D8 248 Fs 9 153 99 1 85 B9 217 D9 249 154 9 86 218 DA 250 FA 155 9B 87 BB 219 DB 251 FB 156 9C 88 BC 220 DC 252 157 9D 89 BD 221 DD 253 FD x 158 9E Y 90 BE 1 222 DE 254 FE L f ___ 59 oF 191 BF 23 pF 255 FF 92 W Class Appendix B Available Fonts and Bar Codes character fonts and bar codes available with the printer are described in this section Each font and bar code has a name associated with it for use in programming Human readable fonts have numeric names while bar code fonts have alpha names Consult the Z amp W Class Programmer s Manual for detailed information Fonts Fonts 0 through 8 use
46. Interval Printhead Using a cotton swab dampened with isopropyl Clean after alcohol clean the printhead from end to end each roll or removing all build up See Section 5 2 1 box of labels WARNING Before cleaning allow time for the 9 ane gach printhead to cool roll of ribbon Platen Using a cotton swab dampened with isopropyl Clean after Roller alcohol rotate the platen and remove all build each roll or up See Section 5 2 2 box of labels or after each roll of ribbon Media Compressed air soft bristle brush and isopropyl As needed Path Tear alcohol Remove all build up along the path that based on a Plate the ribbon and paper follow through the printer weekly visual inspection Media Compressed air If needed a swab dampened Monthly or as Sensor with isopropyl alcohol Remove all build up needed Interior Soft brush or compressed air Remove all build As needed up See Section 5 2 3 Exterior Mild detergent Remove all build up See As needed Section 5 2 3 Cutter Refer to the documentation supplied with the As directed option W Class 67 5 2 1 Cleaning the Printhead If print quality begins to decline the typical cause is a dirty printhead Possible symptoms include non compliant barcodes dropouts streaking and smudging If this debris is not removed it may greatly reduce the life of the printhead To clean the printhead Turn Off and unplug the printer Open t
47. PUNTO CABEZAL SHIELDS COMPRIMISED SENSOR MALFUNCTION 30 MOD HOST IN ATTES ERWARTE HOSTANDERUNG CAMBIOS PENDIENTES HOSTILE APPROACHING LOSING LIFE SUPPORT ADIOS ABANDON SHIP 33 RIMUOVI ETICHETTA ETIKETT ENTFERNEN QUITAR ETIQUETA SPECIFY COURSE HDG 34 1__ DE TEMDEDATIIDA Sheets Shestz She 7 am O When editing has been completed highlight all of the columns you desire to create more than one language may be selected by pressing the letter above the column O Press the Generate DPL File s radio button A file will be generated for each of the selected 5 has been created columns and Excel will provide confirmation Example small ls W Class 107 Download the generated files to the printer method is DOS copy command copy small ls lptl b Reset the printer by pressing and holding the CANCEL key for approximately four seconds Verify the operation by printing a Configuration Label see Section 4 3 2 The new font selection will be printed on the label under SYSTEM INFORMATION OPTIONAL LANGUAGES or select the new language in the SYSTEM SETTINGS MENU LANGUAGE in the printer s menu This is the only method to determine whether the download was successful If the menu system displays the new language selection but all displayed messages remain in English an error has occurred Re check the process Contact Datamax Technical Support if pr
48. Print a Configuration Label see Section 4 3 2 and compare that version string to those available from our FTP site Download the desired version onto your computer s hard drive To update the Boot Loader Program Boot Loader Update Procedure Step Displayed Message Operator Action Comment s 1 jy Using the DOS As an example this would be Y copy command entered as where filename copy boottb 1 bs Ipt1 is the program to Where Iptl is the host be and computer s output port Iptl is the however your selection can selected interface differ to include a serial or port enter the other port as the printer is following equipped copy filename lpt1 The Ready Indicator will flash as data is received No action required The new program is being stored and verified Ki No action required The printer has reset automatically im No action required The new application is now running Note If Uncalibrated is displayed the printer must be calibrated see Section 5 0 Ki 74 W Class Troubleshooting 6 0 Problem Resolution Should a problem arise the information in this section will help you resolve it The following table lists problems that will not necessarily generate an error message For information on displayed messages see Section 6 1 If you have questions or if problems persist
49. RT B NOT INSTALLED NIC ADAPTER NOT INSTALLED HOST SETTINGS HOST TIMEOUT 10 SEC CONTROL CODES STANDARD CODES FEEDBACK CHARACTERS DISABLED ESC SEQUENCES DISABLED HEAT COMMAND ENABLED SPEED COMMANDS ENABLED DIAGNOSTICS HEX DUMP MODE DISABLED PRINT TEST RATE SENSOR READINGS THR TRAN RIBM 24V 138 183 070 172 PS HD RANK 255 140 000 RIBBON SENSOR LIMITS RIBBON ADC LOW 070 RIBBON ADC HIGH 203 W Class 51 4 3 3 Quick Ribbon Test Label The Quick Ribbon Test Label features a compliant picket fence bar code that can be used to verify thermal transfer and print quality functions To print a Quick Ribbon Test Label Press the Use the FWD key to scroll to Ribbon Test Label Use the ENT key to select a quantity see Section 4 0 3 O Press the Q TEST key to start printing Mi Quick Ribbon Test 52 W Class 5 o VER um 2 2 d 519 g iii 6525 l c S A 233 o g 5 5 5 goo 528 E sse 35 2 BIS Fal oa A co o 8 Yo o o 9 9 29 S EJ UN 5 o E OS NEC o 4 3 5 Validation Label The Validation Label is another useful tool for evaluating overall print quality To generate a Validation Label Press the Q TEST key
50. This loading method is for roll type media applications To load Slide Roll Media onto the Media Supply Hub until it rests against the Backstop Route the media as shown below under the Bouncer Assembly through the Media Sensor then out the front of the printer Slide the Media Guide over until it rests lightly against the edge of the media O Position the Media Sensor see Section 3 2 If your application uses thermal transfer media load ribbon see Section 3 3 otherwise continue Lower the Printhead Assembly and rotate the Printhead Latch completely back into the locked position Close the Access Cover Printhead Latch Media Output Bouncer Assembly Platen Roller Roll Media T Media Senso Media Supply Hub Media Gui Turn On the printer After Ready is displayed press and hold the FEED key until at least one label gap or mark is advanced see Section 3 4 IEY If using less than full width media adjust the Leveling Cam see Section 5 1 1 W Class 13 3 1 2 Fan Fold Media This loading method is for tag and fan fold type media applications To load Q Bring media in from the Bottom or Rear Fan Fold Slot and through the printer as shown below If using reflective stock ensure that the mark is facedown Roller Lever Slide the Media Guide over until it rests lightly again
51. Value see example below Its associated Gain Number will provide the best algorithm for your media Gain Label TOF Difference For example if your Number Value Value Value compiled data had the 00 255 254 1 values shown in this 01 251 240 11 table Gain Number 8 02 241 213 28 would be chosen 03 231 182 49 because it has the 04 219 150 69 highest Difference o gt ae Value 146 where 07 189 58 131 both the Label Value 08 178 32 and the TOF Value 09 167 19 N A are above 20 10 156 17 N A 11 146 16 12 136 15 N A 31 116 14 32 112 14 62 W Class Advanced Entry Calibration continued Step Operator Action Displayed Message Comment 13 Using the FWDQ key select the Gain Number determined in Step 12 Press the ENT key to select the setting Selection is denoted with an 14 Place the media the Media Sensor Record the sensor reading and label it P paper Where yyy is a numerical value representing the current sensor reading O Place the backing mark or notch in the Media Sensor Record the sensor reading and label it G or M Gap or Mark _ i Remove all media Record the sensor reading and label it Empty 15 Press the ESC key Then press the Fwo The sensor read
52. Yes 48 57 Numeric only Option V used in the 7th amp 8th position G EAN 8 7 Yes 48 57 Numeric only H HBIC i I Codabar J Interleaved 2 of 5 witha modulo 10 checksum K Plessey 48 57 Numeric only Option is Last Character for Second M 11 Checksum L Interleaved 2 of 5 with a M 10 48 57 Numeric only S UCC EAN Code 128 34 Yes 48 57 Numeric only Random Weight T Telepen Varies Yes Alphanumeric U UPS MaxiCode Yes FIM z PDFAI7 Varies Yes AM WG USD 8 Code 11 Wic DataMatrix Varies Yes 8 bit values Wid QR Code Auto format Varies Yes _ Alphanumeric WID QR Code Manual format Aztec Wiz MicroPDF417 Single byte or Kanji double byte W Class 97 9123456789 Code Code 3 of 9 1112345167890 Code B UPC A 12345 0123456790 Bar Code C UPC E Bar Code D Interleaved 2 of 5 01234567890 12 Bar Code E Code 128 3456 7890 Bar Code F EAN 13 912345678900 IEEE Bar Code H Health Industry Bar Bar Code G EAN 8 Code HBIC 8212345678800 012345678905 Bar Code Codabar Bar Code J Interleaved 2 of 5 w modulo 10 checksum W Class 81234567890 Bar Code K Plessey B 12 34567 89012 8 Bar Code L Interleaved 2 of 5 w modulo 10 checksum and shipping bearer b
53. a allow at least one label gap or mark to advance under the sensor during this process Upon successful completion the Calibration Completed message will flash the printer will feed to the next label TOF and Ready will be displayed A Warning Low Backing message may appear if using notched media or media on a transparent liner however the calibration was successful Note Media containing large gaps may require a change in the Paper Out Distance setting see Section 4 1 2 Calibration Hints In certain cases the printer may have trouble differentiating between the label and liner If the printer stops feeding in the middle of a label or if Cannot Calibrate is displayed try calibrating over a longer distance e Press and hold the FEED key to allow two gaps or marks to advance under the sensor If the printer continues to stop in the middle of a label or if Cannot Calibrate is displayed again e Press and hold the FEED key to allow three or more gaps or marks to advance under the sensor If this method also fails see Media Sensor Calibration Section 5 0 W Class 17 3 5 Outputting Labels In addition to directly outputting labels from the printer there are several optional output configurations available 3 5 4 Rewinding onto the Media Rewind Hub With the Internal Rewind option the printed labels and backing material can be wound directly onto the Media Rewind Hub To rewi
54. a Calibration The printer has detected a problem within the print logic Try cycling the printer power Possible Solution s Depending upon the cause 1 Press the FEED key in an attempt to identify and then clear the related fault condition or 2 if necessary calibrate the printer see Section 5 1 Off and On If the fault does not clear call for service BU PF The system has detected a RAM failure Try cycling the printer power Off and On If the fault does not clear call for service Consistently low sensor readings were detected Press any key to continue Ensure that the reflective mark was inserted facedown in the media sensor during the appropriate calibration step also ensure that the reflective mark is made of carbon based ink and that the sensor is free of debris Retry calibration If the problem persists try an Advanced Entry Calibration see Section 5 0 2 W Class 81 Possible Solution s Printer Fault Messages continued Displayed Message Description Consistently high sensor readings were detected The ribbon sensor values have changed or the printer detects no or only sporadic ribbon supply hub movement The printer has shutdown to allow the printhead temperature to cool 82 Press any key to continue Ensure that media was removed from the
55. ach of the following adjustments has no factory default setting and restoring factory defaults will NOT affect these settings DARKNESS Controls the printhead strobe time to fine XX 1 64 tune the HEAT setting ROW ADJUST Shifts the vertical start of print position XXX DOTS 0 128 upward in dots to fine tune ROW OFFSET setting see Appendix C COLUMN ADJUST Shifts both the horizontal start of print XXX DOTS 0 128 position and the LABEL WIDTH termination point to the right in dots to fine tune the COLUMN OFFSET setting see Appendix C PRESENT ADJUST Adjusts the label stopping position in dots to XXX DOTS 0 128 fine tune the PRESENT DISTANCE setting see Appendix C 32 W Class 414 Printer Options MODULES PRINT DIRECTORY PRINT FILE FORMAT MODULE DELETE FILE Memory available for user storage of graphics fonts and label formats The Physical presence of the respective memory module must be detected to show the function selections for that module in the menu system See Appendix C for a listing of all possible modules available modules the available space on these modules the files present and the type of module and files The user may select from a list of available files for sample printing The user may select from a list of available modules for formatting all data will be erased The user may select from a list of available files for deleting protected modules will
56. age program The program has been received and verified now memory is being cleared of the previous application The new program is being written into Flash memory Upon completion the printer will automatically reset and start the new application Note If Uncalibrated is displayed the printer must be calibrated see Section 5 0 This can also be used as an alternate download method for all other version levels 72 W Class 5 3 3 Possible Problems during an Update The following is list of possible error messages when downloading Note experiencing trouble when attempting to download the file to the printer try the following alternate methods 1 Use the Download Mode see Section 5 3 2 2 Windows users try restarting the computer in MS DOS mode 3 Use the Datamax Driver by Seagull Scientific Device Setting Send File to Printer function Application Update Error Messages Displayed Message Descriptions Causes Solutions The printer detected an error during the decompression and transfer of file data from cache storage into the Flash memory Confirm the version and retry in Download Mode however if the problem continues call for service The printer could not successfully erase Flash memory The possible cause is defective Flash memory Try the download again however if the problem continues call for service The
57. anual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax Corporation Copyright 2001 by Datamax Corporation rights reserved Printed in the United States of America Part Number 88 2245 01 Revision E DECLARATION OF CONFORMITY In accordance with EN 45014 Datamax Corporation 4501 Parkway Commerce Boulevard Orlando Florida 32808 declare under our sole responsibility that the product Type of Equipment Thermal Transfer Printer Model Number DMX W 8xxx DMX W 6xxx to which this declaration relates is in conformity with the following standards or other normative documents Safety The product complies with the requirements of the Low Voltage Directive 73 23 EEC EN 60950 A11 1997 55022 1998 Class B EN 55024 1998 EN 61000 4 2 1995 4kV CD 8kV AD EN 61000 4 3 1995 3 V m 80 AM EN 61000 4 4 1995 500V Signal Lines 1kV AC Power Lines EN 61000 4 5 1995 1kV EN 61000 4 6 1997 80 AM EN 61000 4 8 1993 1 A M EN 61000 4 11 1994 EN 61000 3 2 1995 EN 61000 3 3 1995 following the provision of EMC directive 89 336 EEC I the undersigned hereby declare that the equipment specified above Contact Datamax International Herbert House 12 Elizabeth Way Pinnacles Harlow Essex CM19 SFE U K Agency Compliance and Approvals UL1950 Information
58. aracters in length Configuration files enable the host via special DPL commands to control parameters previously accessible only from the front panel consult the 7 amp W Programmers Manual for details e Regular host settings can not be saved using the front panel menu Note Configuration files will typically correspond to a particular printer and media application If a file will be shared among printers do not include unique parameters such as calibrations and adjustments because those settings will vary from one unit to another When using the front panel to save a configuration file see Section 4 1 5 the keypad functions within the Save Setting As submenu are as follows REV D The DOWN ARROW key scrolls down through the alphanumeric underscore and delete character O ERROR Q PAUSE 8 FEED CANCEL e The UP ARROW key scrolls up through the alphanumeric and underscore characters and the delete function e ENT The ENTER key accepts the displayed character and advances the cursor ESC S Saves the displayed file W Class 111 To save a manually entered setup for example an application that required an Advanced Entry Calibration before beginning as a configuration file using the front panel Displayed Message Operator Action Comment s
59. ars 42 Bar Code M 2 Digit UPC addendum Code N 5 Digit UPC addendum Bar Code p Postnet 567890 123 4567 Bar Code Q UCC EAN Code 128 Bar Code R UCC EAN Code 128 KMART NON EDI Bar Code O Code 93 01 2 3456 88 812345678 9 W Class 99 333355 01 10073875023280 11 330420 32 2 021800 21 10123456 Bar Code S UCC EAN Code 128 Bar Code T Telepen Random Weight Me zi APA Bar Code v FIM Bar Code u UPS MaxiCode LII Bar Code z PDF 417 Bar Code WG USD 8 Bar Code W1d QR Code Es Bar Code W1f Aztec Bar Code W1z MicroPDF417 100 W Class Appendix For details concerning information in this section consult the 7 amp W Class Programmer s Manual Module Assignments Memory Module Designator Module Size Volatile Location Use __ ___ Future N A N A B __ Option N A N A 1024 KB Yes PCB SDRAM user addressable D default size for graphics fonts and label formats F 4 No Optional Flash Card user addressable for graphics fonts and label formats G 256 KB No Main PCB Flash user addressable for graphics fonts and label formats Y 64KB No ___ Main PCB Flash reserved for EFIGS 7 4 No Optional Flash Card reserved for ILPC When power is removed from the printer stored data will be lost P
60. ccess Cover gt For on demand printing ensure that the Present Sensor has been enabled see Section 4 1 4 W Class 21 22 W Class Wa t 4 0 Operation Using the Front Panel The front panel is comprised of three indicator lights a Liquid Crystal Display and five mode dependant keys The selectable modes Ready Menu and Quick Test and the related functions of the keys are detailed below 4 0 1 sToP ERROR PAUSE lt Q FEED 81 CANCEL ENT MENU Ready Mode Normal Operation Ready Light On PAUSE The PAUSE key temporarily suspends printing Pressing it again will return the printer to normal operation e amp FEED The FEED key advances one label and clears any corrected faults Pressing and holding cause the printer to perform a Quick Media Calibration see Section 3 4 W CANCEL The CANCEL key pauses the printer and then prompts you for confirmation If yes the current job is cancelled The printer remains paused Pressing and holding four seconds will reset the printer and clear temporary host settings soft reset MENU The MENU key toggles between the Ready and Menu Modes In the Ready Mode pressing and holding four seconds will change the display contrast e Q TEST The TEST key enters or exits the Quick Test Menu W Class 23 Menu Mode Configuration Ready L
61. contact a qualified technician or Datamax Technical Support 1 experiencing this problem Try this solution Cannot communicate through Observe the Ready Indicator as the format is the parallel port sent to the printer If it does not flash check the parallel cable type Also check the protocol and port settings of the printer and host Cannot load media through WARNING Use extreme care Turn Off the optional cutter and unplug the printer before proceeding Ensure that the cutter and cutter cable are properly installed Plug in and turn On the printer If the problem continues call for service The LCD is blank but the The display contrast may set too low Press Ready Indicator is On and hold the MENU key for 10 seconds or until the display reappears Erratic feeding The printer may require a Quick Media Calibration see Section 3 4 Erratic printing instead of the e The printer may be in Hex Dump Mode label format strange characters see Section 6 2 are printed f using the serial port for communicating check both the host and printer port settings the printer may be set to eight data bits while the host is set to 7 or vice versa W Class 75 If experiencing this problem Try this solution Intellifont will not print Intellifont format is Little Big Endian specific The printer uses Big Endian Refer to your font suppl
62. d gt 10 0 30 This is the equivalent of Heat Setting on most label software programs PRINT SPEED Controls the rate of label movement during the printing process see Appendix FEED SPEED Controls the rate of label movement between printing areas see Appendix C REVERSE SPEED Controls the rate of label movement during backup positioning for start of print cutting or present distance see Appendix C ROW OFFSET Shifts the vertical start of print position This gt 00 00 0 99 99 is user setting for row adjustment COLUMN OFFSET 00 00 in 0 99 99 0 00 in 0 4 00 PRESENT DISTANCE Shifts the horizontal left justified start print position to the right without shifting the Label Width termination point to the right This is the user setting for Column Adjust Sets the label stop position past the start of print When the next label format is received the printer will automatically backfeed to the start position If a quantity of more than one label is printed without a present sensor enabled or if the present distance is set to zero the printer will operate without reversing W Class 31 Print Control continued CUSTOM ADJUSTMENTS These factory adjustments independently change the listed parameters to finely tune the printer and compensate for slight mechanical differences sometimes evident when multiple printers share label formats In addition e
63. der gt Do not place the AC power cord where it can be stepped on If the AC power cord becomes damaged or frayed replace it immediately gt If the printer ever needs repair consult only qualified trained service personnel No user serviceable parts are inside do not remove the cover Contents Printer Overview 1 0 About the PHIBIBE on depo Eum mS ae 1 1 0 1 Standard Feat res e emen 2 1 0 2 Optional Features tee 2 Tal uon diorum t 4 Getting Started 2 0 Unpacking the Print r cement 5 2 1 Media and Ribbon 7 23 Print Quality Controls eo e red err rre 7 Setting Up the Printer 9 10 Installation 9 3 0 1 ormm nicallOliS rre end 10 3 1 Loading ertet att ete ted eerte 12 3321 Roll Media irte eese eee nece once ose 13 3 1 2 Fan Fold rto trenes 14 3 2 Media Sensor Adjustment 15 3 3 Loading oic het pest etos Rete 16 3 4 Quick Media Calibration 17 3 5 Outputling Labels tte teet phas 18 3 5 1 Rewinding onto the Media Rewind Hub 18 3 5 2 Rewinding onto a Core 19 3 5 3 On Demand 20 Using the Front Panel 40 ETE 23
64. ds the design of the printer is easily upgraded see Section 1 1 The following subsections detail the standard features available options and a hardware overview W Class 1 1 0 1 Standard Features This printer offers the following standard features Printing Direct and Thermal Transfer printing methods Batch and Pause Mode Printing 1 5 inch or 3 inch Media Hub specified at time of order Easy Media Loading Media Tear Bar Fan fold media compatible VVVVVV Memory gt 256 KB Flash Memory available for user graphic downloads gt 2 FLASH Downloadable Program Memory gt 16MB SDRAM Memory Interfaces gt IEEE 1284 compliant parallel interface gt RS 232 serial interface Operational 2 X 20 Backlit Liquid Crystal Display and functional keypad CG Triumvirate Scalable font w AGFA Scalable font engine EFIGS multi language display and configuration label support 203 DPI Printhead W 6208 300 DPI Printhead W 6308 and W 8306 VVVV 1 0 2 Optional Features The printer offers the following optional features Cover Dampener A device to control the closing rate of the cover Light Duty Cutter unavailable for the W 8306 Easily installed on the front of the printer this rotary mechanism will cut a maximum material thickness of 006 152mm into minimum lengths of 1 25 inches 31 8 mm 2 W Class Standard Cutter Easily installed on the front of the printer this guillotine mechanism
65. e label and backing material 2 1 1 Print Quality Controls The printer provides flexibility with a comprehensive set of print controls Of these the amount of heat applied by the printhead and the rate of media movement will have the most effect on the barcodes text and graphics being printed Low cost direct thermal stocks for example have raised reaction temperatures and therefore require higher heat values and slower print speeds to make a clear image on the media In general there are four methods of controlling print quality e first is the Media Type menu setting which should be set to match the media being used For example when printing with ribbon use the thermal transfer setting W Class 7 e The second method would be to change the Print Control Heat menu setting selectable as Heat Setting in most software programs Increasing this value causes more energy to be transferred to the media resulting in a darker image If the image is too dark reduce this value or increase the print speed e next method would be to change the Print Control Print Speed menu setting also selectable as Print Speed in most software programs Changing the print speed changes the amount of time the media is under the printhead Slowing the speed allows more time and control for energy to be transferred Increasing the speed will increase throughput but may require a higher heat setting e The f
66. e static subnet assigned to the NIC Adapter DEFAULT GATEWAY The network gateway address the NIC Adapter should use 42 W Class Communications continued PROTOCOL The network protocols recognized by the NIC Adapter IP This protocol is always supported LAT Local Area Transport is a DEC VMS network protocol that requires LAT license number ENABLED Protocol is enabled by default DISABLED Ignore LAT protocol Select this option if LAT is not needed S ENABLED Enables the DEC MOP protocol Ignore the MOP protocol Select this option if MOP is not needed APPLETALK S ENABLED The AppleTalk protocol is enabled by default DISABLED Ignore the AppleTalk protocol Select this option if AppleTalk is not needed NETWARE Allow the printer to be driven from an NDS Novell Print Queue ENABLED Netware is enabled by default DISABLED Ignore the Netware protocol Select this option if Netware is not needed LAN MANAGER ENABLED Enable DLC LAN Manager protocol DISABLED Ignore LAN Manager protocol W Class 43 Communications continued This is the address discovery method used by the NIC Adapter if a static address is not utilized If no server for any of the discovery methods is found the static value specified above is used 4 Note For faster NIC Adapter boot times disable any discovery methods not used Dynamic Host Control P
67. emale connector for example KYCON KMDG 9S BS Each pin function is detailed in the table below GPIO Pin Functions in Signal Signal Signal TRO KM Nu State Direction Deseeipnon 1 5 VDC Output Printer 5 VDC 2 Ribbon Low Output Goes low when the printer MEI Fault detects a ribbon fault 3 Paper Low Output Goes low when the printer Fault detects a label movement fault 4 Printer Low Output Goes low when any printer fault Fault is detected 5 Spare Reserved Output N A 6 End of Print Programmable Output Programmable 7 Spare Reserved Input N A 8 Start of Low Input When ready to print a label the Print Signal Applicator should set this signal low for at least 50ms or until the End of Print signal goes not active 9 Signal Ground N A N A Ground Signal direction is given relative to the printer W Class 1038 GPIO Pin Configuration as viewed from the rear of the printer External Start of Print Control Connections for an external Start de onnector of Print control can be made 1 10 directly to Pin 8 using a TTL level input or 2 with an interface circuit similar to the one shown right For additional interfacing requirements see the 810 9 table below Gnd GPIO Port Specifications Vin max 5 5 VDC maximum input into any pin Vin 3 8 VDC minimum
68. ent The printer features a Leveling Cam to maintain even print whenever using less than full width media Use the Cam Setting Numbers for reference they do not correspond to specific widths where position one is the highest setting while position nine is the lowest To adjust the Leveling Cam Q With media loaded in the printer download your label format or use a Quick Test format and begin batch printing O While observing the printed labels rotate the Leveling Cam counter clockwise to an over adjusted position see Example 1 O Next rotate the Leveling Cam clockwise one click at a time until the printed labels contain a complete even image see Example 2 Leveling Cam Cam Setting Number Printhead Assembly IEY Whenever using labels of a different width readjust the Leveling Cam W Class 65 Example 1 Over adjustment Too much adjustment produces an image that fades across the label To correct this decrease the setting of the Printhead Leveling Cam Example 2 Correct adjustment When properly adjusted a complete image with even print contrast across the label is produced see note below Note Under adjustment of the Leveling Cam Problems can include ribbon wrinkling label tracking and platen roller and printhead wear 5 1 2 Pressure Adjustment T
69. epair or replacement whichever is later 114 W Class General Warranty Provisions Datamax makes no warranty as to the design capability capacity or suitability of any of its hardware supplies or software Software is licensed on an as is basis without warranty Except and to the extent expressly provided in this warranty and in lieu of all other warranties there are no warranties expressed or implied including but not limited to any warranties of merchantability or fitness for a particular purpose Purchaser shall be solely responsible for the selection use efficiency and suitability of Datamax s products Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damage
70. eration can be controlled through the user interface allowing the Operator access to these six menu system branches Media Settings Print Control Printer Options System Settings Communications Diagnostics While in the menu system the current selection will be indicated with the symbol next to the displayed item on the LCD and selections designated with the symbol will require a printer reset before becoming effective Changes made can be saved so that in the event that power is lost or removed the new settings will be retained A reset will be automatically invoked when exiting the menu system and answering Yes to the Save Changes prompt The same functional commands from the host computer may in some cases override the printer s menu settings In addition as a security feature for the prevention of accidental or unauthorized changes the menu system has a password protection feature Note In the following subsections the factory default settings are denoted with the symbol Selections denoted with the e symbol can only be changed through the menu system all other selections can be overridden by host software commands Consult the amp W Class Programmer s Manual for specific information 28 W Class 4 1 1 Entrance and Exit Prompts With Ready displayed on the LCD press the MENU key to enter the Menu Mode Note While in the Menu Mode the printer w
71. es 20 MID READY READY PR T PRONTO 0001 20 MID_PRINTING PRINTING 0002 20 MID PAUSED PAUSED PAUSE IN PAUSA 0003 1Aa 20 MID CANCEL PRINT JOB CANCEL PRINT JOB 0004 20 MID CLEARING FAULTS CLEARING FAULTS CANCELLA ERRORI 0005 10 MID OF OF DE DI 0006 20 MID DOTCHECK IN PROGRESS DOTCHECK IN PROGRESS 0007 Faults 20 MID SYSTEM FAULT SYSTEM FAULT DEFAILLANCE SYSTEME SISTEMA 0008 20 MID ADC FAULT DC FAULT DEFAILLANCE ANOMALIA ADC 10009 20 MID HEAD UP FA ULT HEAD UP FAULT TETE NON VEROUILLEE ANOM TESTINA ALTA 0010 20 MID RIBBON FAULT RIBBON FAULT DEFAILLANCE RUBAN ANOMALIA NASTRO 0011 20 MID TOP OF FORM FAULT TOP OF FORM FAULT DEFAIL DEBUT D IMP ANOMALIA BORDO SUI 0012 20 MID OUT OF STOCK OUT OF STOCK RUPTURE PAPIER ESAURITO 0013 20 MID CUTTER FAULT CUTTER FAULT DEFAILLANCE COUTEAU ANOMALIA TAGLIERI 0014 20 MID VERIFIER FAULT VERIFIER FAULT DEFAILLANCE VERIFIC ANOMALIA VERIFICA 18 0015 20 MID RIBBONSAVER FAULT RIBBONSAVER FAULT DEFAIL ECONOM RUBALANOM SALVA NASTR 0016 20 MID_POSITION_FAULT POSITION FAULT DEFAILLANCE POSITION POSIZIONAME 0017 20 MID_TEMPERATURE_FAULT TEMPERATURE FAULT 0018 20 MID_DMA_FAULT DHA FAULT DEFAILLANCE DMA ANOMALIA DMS 0019 20 MID_PRINT_ENGINE_FAULT PRINT ENGINE FAULT DEFAILLANCE MOTEUR 0020 20 MID_24V_OUT_OF_TOLERANCE 24V OUT OF TOLERANCE DEPASS TOLERANCE 241241 FUORI TOLLERAI 0021 20 MID_STROBE_TIMING_FAULT STROBE TIMING FAULT DEFAIL DUREE D IMPU ANOM FASAT 5
72. esive backing thermal transfer The printing method that creates an image by transferring ink from a ribbon onto the media using the heat from the thermal printhead TOF top of form The start of a new label as indicated by a label gap notch mark or programming void An undesirable blank space in a printed image W Class alphanumeric 117 application program 37 70 ASCIL 47 85 91 92 B bar code 76 78 87 93 97 100 117 boot loader 72 74 117 burn line 68 117 C cable listing 10 11 calibration advanced entry 30 59 64 defined 117 problems 49 64 75 78 80 82 quick media 7 34 48 standard 27 30 58 55 58 checksum 97 117 cleaning 53 67 70 78 communications menu settings 41 46 methods 10 11 problems 73 76 85 87 condition messages 48 49 configuration file 35 111 112 configuration label 25 37 39 40 42 50 51 cores 9 82 69 117 custom adjustments 8 32 38 76 cutter 2 3 34 47 67 75 75 79 89 90 117 D diagnostics 47 118 direct thermal printing 7 8 30 88 118 display 23 26 48 75 dot test pattern label 53 double byte symbols 36 97 download mode 70 72 73 DPI 88 101 118 DPL 29 46 85 118 E EFIGS 2 70 101 105 109 118 emulation 39 F factory default settings 27 28 47 83 101 102 118 fault messages 79 83 feed speed 37 46 102 118 Flash memory 2 3 89 101 118 font 2 3
73. f form The printer must be set to gap to use this media type preprinted media Label stock that contains borders text or graphics floodcoating etc perforation Small cuts extending through the backing and or label material to facilitate their separation Also referred to as perf print speed The speed at which the media moves under the printhead during the printing process reflective media Media imprinted with carbon based black marks on the underside of the material which is used to signal the top of form when the reflective sensor is enabled registration Repeatable top to bottom alignment of printed labels W Class 119 120 reverse speed The backward rate of media motion into the printer during tear off peel and present and cutting operations for positioning the label at the start of print position ribbon An extruded polyester tape with several layers of material one of which is ink like used to produce an image on the label Also referred to as foil ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that leads to voids on the printed label typically caused by an improper printhead leveling cam adjustment roll media A form of media that is wound upon a cardboard core start of print The position on the label where the printing actually begins tag stock A heavy paper or synthetic printing material typically featuring a notch or black mark for TOF and no adh
74. h the media moves under the printhead in non printed areas and between labels Flash memory Non volatile memory does not require printer power to maintain data that can be erased and reprogrammed used to hold the printer s operating program font A set of alphanumeric characters that share a particular typeface gap space between die cut or notched labels used to sense the top of form IPS inches per second Imperial measurement of printer speeds W Class label A paper or synthetic printing material typically with a pressure sensitive adhesive backing label length The distance from the top of the label to the bottom of the label as it exits the printer label repeat The distance from the top of one label to the top of the next label label tracking Excessive lateral side to side movement of the media as it travels under the printhead label width The left to right measurement of the label as it exits the printer media Generalized term for all types of printing stocks including roll fed continuous die cut reflective and fanfold media hub Device in the printer used to support roll media media sensor An electronic device equipped with photosensors to detect media and the top of form on die cut notched or reflective media MMPS millimeters per second Metric measurement of printer speeds notched stock Media typically tag stock with holes or notches in the material that is used to signal the top o
75. he access cover Unlock the Printhead Latch and raise the Printhead Assembly Move media and ribbon away as necessary Using a cotton swab moistened not soaked with isopropyl alcohol gently wipe away any build up on the Printhead surface paying close attention to the Burn Line Allow the printhead to dry O Re install ribbon and media if removed Lower the Printhead Assembly and lock the Printhead Latch O Close the cover Plug in and turn On the printer Feed several labels to normalize tracking Burn Line Debris Build up ueri UND Swab NEVER use a sharp object to clean the Printhead CAUTION _ 68 W Class 5 2 2 Cleaning the Platen Roller A platen roller contaminated with grit label adhesive or ink can cause a decline in print quality and in extreme cases cause labels to stick and wrap around the roller To clean the platen roller Turn Off and unplug the printer Open the access cover Remove the Tear Bar Arc Plate or peel mechanism if attached Unlock the Printhead Latch raise the Printhead Assembly and remove media Using a clean lint free cloth dampened with isopropyl alcohol wipe the Platen Roller clean Manually rotate the roller to clean the entire surface Allow the roller to dry O Replace the Tear Bar Arc Plate or peel mechanism and replace the media Lower the Printhead Assembly and lock the Printhead Latch Close the access cover Plug in
76. ier for information Light print on the right side e The Leveling Cam may be incorrectly facing the printer of the adjusted see Section 5 1 1 label The Platen Roller may be dirty or worn see Section 5 2 2 Missing information in the e Check the label format for character printed label placement outside the dimensions of the label all row column values must allow enough space for the height length of the characters and bar codes to be printed within the format size The available memory may have been exceeded by the memory requirement of the label format Try reducing the memory allocated to either the internal module or scaleable font caches see System Settings Memory Settings Section 4 1 5 If using serial communications ensure that the interface cable meets the requirements found in Section 3 0 1 Missing print on left or right Information may be formatted outside the side of the label label dimensions Check your software program label size or check the values in the menu for Print Control Column Offset and Print Contro Custom Adjustments Column Offset see Section 4 1 3 76 W Class im experiencing this problem Try this solution No power all indicator lights e Verify that the AC power cord connection are Off has been made at both the outlet and the printer also ensure the power switch is On e Verify that the AC outlet is functioning or try moving the printe
77. ight Flashing 4 0 2 OR 9 READY STOP ERROR 7 Ns PAUSE lt Q IR CANCEL REV 24 REVO The DOWN ARROW key scrolls to the previous menu item on the same menu level It also decrements numerical values in most menu selections e The UP ARROW key scrolls to the next menu item It also increments numerical values in most menu selections ENT The ENTER key selects the function item or displayed value It also moves between selections within multiple parameter fields ESC S The ESCAPE key moves to the previous menu level and finally back to the Ready Mode W Class 4 0 3 Quick Test Mode Print Test Labels Note The Quick Test Mode functions are disabled while processing data from communications interfaces until the Host Timeout value expires nEVv D The DOWN ARROW key scrolls to the previous test function ERROR e Fwo The UP ARROW key scrolls to the next test function me we ENTE yenu The ENTER key will change the selected test label quantity of 2 100 1000 or 9999 except the Configuration Label quantity of one Holding down the key scrolls quantities PAUSE 9 FEED WW CANCEL ESC S The ESCAPE key will exit the Quick Test Mode without printing TEST The TEST key will print the selected test label at
78. ill stop processing new DPL or bitmapped data MENU MODE Depending upon the configuration of the printer the following Entrance and Exit Prompts may be displayed when accessing or leaving the Menu System ENTER PASSWORD You are attempting to enter the Menu Mode 0000 Security has been enabled and now the correct user definable password is required for access the Menu Mode functions KEEP HOST CHANGES You are now entering the Menu Mode ENTER YES Existing Host commands have affected the configuration of the printer Pressing ENTER will save these changes otherwise the printer will revert to previously saved settings SAVE CHANGES You are now exiting the Menu Mode but ENTER YES have made changes to the printer s settings Pressing ENTER will reconfigure your printer according to these changes otherwise the printer will revert to previously saved settings Note If changes have been made that require a reset the printer will automatically invoke that reset W Class 29 4 1 2 Media Settings MEDIE TYPE DIRECT THERMAL THERMAL TRANSFER GAP CONTINUOUS REFLECTIVE LABEL LENGTH 04 00in 0 99 99 MAXIMUM LABEL LENGTH 16 00 0 99 99 PAPER OUT DISTANCE 00 25 0 99 99 LABEL WIDTH SENSOR CALIBRATION PERFORM CALIBRATION ADVANCED ENTRY SENSOR LEVELS SENSOR GAIN 30 Selects the printing method
79. inal method providing only subtle contrast changes would be to change the Custom Adjustments Darkness menu setting You will find that printing barcodes and detailed images on less expensive direct thermal and thermal transfer media at higher speeds can be tricky At one heat setting the images will fade and at the next higher heat setting the images will bleed This is because the reaction temperature of the media is so high that at higher rates of speed it cannot react fast enough To print fine images at higher speed media with lower reaction or release temperatures are required On the slower end of the print rate settings crisper images are possible because the media is not being stretched beyond its limits The following table is intended for reference only for specific application information consult your media specialist or a Datamax Media Representative Thermal Transfer Ribbon Print Print Image Media Type Speed Energy Durability Coated Paper Uncoated Paper Wax 2 8 Low Low Tag Stock Some Films Some Synthetics Coated Paper Glossy Paper 2 8 Medium High Tag Stock Some Synthetics Films Synthetics Films Values given in inches per second IPS 8 W Class Setting Up the Printer 3 0 Installation This chapter explains how to connect your printer and load it with media and ribbon Note When connecting the AC Power Cord or data cables to the printer ensure
80. ing items are necessary for generating printed labels Contact your customer support representative for advice on which media and software is best suited for your needs gt A serial or parallel interface cable see Section 3 0 1 Applicable media see Section 2 1 for suggestions and Section 7 1 for requirements Applicable labeling software 6 W Class 2 1 Media and Ribbon Selection The following is a limited overview of media characteristics For complete information and advice regarding your specific application needs always consult a qualified media specialist or a Datamax Media Representative Media Selection Direct Thermal Consider three important factors when selecting direct thermal stock e The abrasive qualities of the material that covers the thermal reactive layer of the paper e ability of that layer to control the chemical reaction that occurs when the image is burned e The amount of heat required to create an image on the paper Media Selection Thermal Transfer Consider three important factors when selecting thermal transfer media combinations e The label top coating and ribbon combinations affect image quality e Ribbon backcoating is highly recommended It provides protection for the printhead and depending upon the formula it may also provide an anti static coating e For additional printhead protection use ribbon with a slightly greater width than the overall width of th
81. ings must key be manually entered into the printer now W Class 63 Advanced Entry Calibration continued 17 Press the ENT key Using the or the REV D key set the Paper level to the value determined in the previous step Press the ENT key to set the entry indicated by the and advance the menu Repeat for the Gap or Mark and Empty levels After all entries have been made press the ESC S key to back out of the menu and then press the ENT key to save the settings and return to the Ready Mode Comment The selection will flash and the display heading will change to indicate the item for entry From Ready press the FEED key to advance to the next label TOF Note If the Advanced Entry Calibration fails try the following procedure 64 Re enter Media Settings Calibration Advanced Entry Sensor Gain and lower the selected Gain Setting number by one to make the sensor less sensitive Select the new Gain Setting save the changes exit the menu and then test your media Repeat the procedure until a usable media setting is obtained W Class 51 Printhead Adjustments To ensure consistent print quality over a wide range of media types and dimensions the printer is equipped with two adjustments Leveling Cam and Pressure 5 1 1 Leveling Cam Adjustm
82. inted on a configuration label PRINTER KEY Each printer has a unique KEY number in the following form VVVV WWXX YyYYyy Zzzz Where vvvv represents the model number of the application loaded wwxx represents the hardware software feature level where ww represents the hardware feature level of the main board xx represents the software feature level The printer will accept software feature levels up to the xx value This feature level requires Datamax authorization to upgrade yyyyyy is a manufacturing date code zzz isa unique time stamp UPGRADE PRINTER This function is used to upgrade the CODE software feature level of the printer Datamax authorization is required W Class 37 System Settings continued SET FACTORY DEFAULTS Parameters in this menu listing with the lt gt symbol are the designated defaults SET FACTORY DEFAULTS Overwrite the current settings with the factory default settings or if selected will restore the Factory Setting File 4 Note The reset will be automatic If no Factory Setting File is used all menu settings will be restored except CUSTOM ADJUSTMENTS and the media and ribbon sensor calibrations FORMAT ATTRIBUTES Affects the manner in which overlapping text and graphics are treated as the label is printed Consult the I amp W Class Programmer s Manual for details TRANSPARENT Intersecting text
83. ion 4 3 2 Compare that version string to those filenames available from our FTP site and then download the desired file onto your computer s hard drive Proceed with the printer update accordingly e If the current application version is 2 091 or greater refer to Section 5 3 1 or Section 5 3 2 e Ifthe current application version is 2 08 or earlier refer to Section 5 3 2 Should an error occur during the download see Section 5 3 3 the update is aborted If this process did not reach Erasing Flash or Updating Software the previous program is left intact WARNING otherwise a successful download must be completed before the printer is operable Note Users desiring a foreign language menu After updating from 2 xx to 3 xx firmware for the first time you must also download the EFIGS menu language file Go to the EFIGS ftp directory and copy 832296 01C or most current version to 1 1 b the DOS Copy command requires the b parameter because this file contains binary code 70 W Class 5 3 1 Updating from the Ready Mode Update Procedure for Application Version 2 091 or greater Step Displayed Message Operator Action Comment s 1 Using the DOS As example this would be Y copy command entered as where filename copy 42126 1 275 Iptl A a ps Where Ipt1 is the host ke e 1 an d PAS computer s port however
84. ll reset the NIC Adapter Note Following initialization the printer will indicate Ready however the NIC Adapter will not be ready to receive data until its boot up process is completed Depending upon the NIC Adapter configuration this process may take up to two minutes to complete 10 W Class Serial Port The serial interface supports RS 232C and if equipped RS 422 communications The following list of serial port settings is menu selectable and must match the host computer s serial port settings see Section 4 1 6 Baud Rate serial communication speed Word Length Word Parity Number of Stop Bits Handshaking Protocol In addition to the port settings the serial interface cable wiring must have specific connections pin outs for proper data exchange between the host and printer The different serial cable pin outs suggested applications and part numbers are shown below contact your reseller for ordering information Serial Interface Cable Listing all models except as noted Null Modem MXM PC DB9P to Printer HOST PRINTER PC PRINTER SHIELD SHIELD 1 1 142 TXD 2 3 RXD TXD 3 3 RXD RXD 3 2 TXD RXD 2 2 TXD CTS 8 20 GROUND GROUND 7 7 7 4 p 4 RTS 6 4 RTS 5 L_ 5 cts 4 eal 5 5 0825 DB25P DB9S DB25P Part Number 556000
85. m Weight Telepen USD 8 Code 11 UPS MaxiCode modes 2 amp 3 PDFA17 Data Matrix QR Code Aztec and MicroPDF417 Fonts 9 Bit Mapped Fonts rotatable 0 90 180 270 degrees CG Triumvirate Scalable Font CG Triumvirate Condensed Bold Scalable Font Communications Interfaces EIA RS 232 DB 25 Serial and IEEE 1284 Compliant Parallel Serial Data Rates 1200 2400 4800 9600 19 2K and 38 4K baud Handshaking Xon Xoff CTS DTR Parity Even Odd or None Stop Bits lor2 Data Bits 7 or 8 W Class 87 Electrical Input Voltage Grounding Power Consumption Typical Operating Standby 90 132 or 180 264 47 63 Hz auto ranging Unit must be connected to a properly grounded receptacle 127 Watts 21 Watts W 6208 140 Watts 21 Watts W 6308 162 Watts 21 Watts W 8306 Environmental Requirements Operating Temperature Storage Temperature Humidity Dust Electromagnetic Radiation Mechanical Height Width Depth Weight 32 F 104 F 0 C to 40 C 0 F 140 F 17 C to 60 C 1096 95 non condensing Non conducting non corrosive Moderate RF fields can be tolerated 14 8 38 cm 13 8 35 cm W 6208 W 6308 16 1 41 cm W 8306 18 5 47 cm 55 Ibs 24 8 kg W 6208 W 6308 65165 29 3 kg W 8306 Printing Specifications Printing Type Print Speed Printhead Resolution Nominal Dot Size Printhead Protection Type 88
86. munications continued PARALLEL PORT Be Same as Parallel Port A for an optional Ethernet connection If not present this displays NOT INSTALLED when accessed E Note If the LOCKED message appears when attempting to access the NIC ADAPTER menu the printer may have active print requests or multiple users may be trying to access these parameters for example during simultaneous telenet sessions NIC ADAPTER Network Interface Card Adapter optional If not present this displays NOT INSTALLED when accessed NIC Adapter firmware version V3 6 5 010212 DM or later is required to support the described functionality or NOT INSTALLED is displayed After making changes to these parameters save the changes exit the menu system and cycle the printer s power Off and On for the changes to take effect 4 Note With the NIC Adapter installed a boot process taking up to two minutes depending upon the configuration must be completed before the printer recognizes the option as installed During this time the NIC Adapter will not be accessible configurable NOT INSTALLED will be indicated when in the menu system or on a Configuration Label After the process you will be able to configure the options provided using the menu system IP ADDRESS The static IP address of the NIC Adapter This is in standard dotted decimal format SUBNET MASK Th
87. nd can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual it may cause harmful interference to radio communications Operation of this equipment a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying this unit This unit has been carefully designed to provide years of safe reliable performance However as with all electrical equipment there are some basic precautions that you follow to avoid personal injury or damage to the printer gt Before using the printer carefully read all the installation and operating instructions Observe all warning instruction labels on the printer Install the printer on a flat firm surface Do not place the printer on or near a heat source To protect your printer from overheating make sure no openings on the printer are blocked v Never insert anything into the ventilation slots and openings of the printer gt Do not use the printer near water or spill liquid into it Ensure that the AC power source matches the ratings listed for the printer If unsure check with your dealer or local utility provi
88. nd labels and backing Q Load media as described in Section 3 1 O Remove the Tear Bar and install the Arc Plate Remove the Media Retainer from the Media Rewind Hub O Press the FEED key and advance about 20 inches 51 cm of media then guide it onto the Media Rewind Hub as shown Place the leading edge of the media into the Slot in the hub and rotate several times to secure Slide the Media Retainer onto the hub so that it rests lightly against the edge of the media and tighten the Thumbscrew Close the Access Cover Media Take Up Slot Thumbscrew Media Rewind Hub Media Retainer 18 W Class 3 5 2 Rewinding onto a Core With the Internal Rewind option the printed labels and backing material can be wound directly onto Media Cores To rewind labels and backing onto cores Q Load media as described in Section 3 1 O Remove the Tear Bar and install the Arc Plate see pictorial Section 3 5 1 If attached remove the Media Retainer from the Media Rewind Hub O Position the Core Adapters to support but not extend beyond the Media Core Tighten in the adapters in place with the Thumbscrews Slide an empty Media Core over the Core Adapters Guide the media onto the Media Rewind Hub as shown Place the leading edge of the media into the Media Core and secure using tape Slide the Media Retainer onto the hub position it just to
89. ng warning or fault message 26 W Class 4 0 6 Resetting the Printer Depending upon the method used there are three reset levels possible 4 0 6 1 Soft Reset To reset the printer and clear any temporary host settings With the printer On press and hold the CANCEL key for approximately four seconds 4 0 6 2 Level One Reset To return the printer to the factory default settings or if saved to restore the Factory Setting File Q Turn Off the printer O Press and hold the PAUSE and CANCEL keys while turning On the printer continue to depress the keys until the SYSTEM RESET message flashes Note This reset has the same effect as the System Settings Set Factory Defaults selection in the menu system See Section 4 1 for a listing of the factory default settings and Section 4 1 5 for information about the Factory Setting File 4 0 6 3 Level Two Reset To return the printer to the factory default settings and clear all the calibration and adjustment parameters Turn Off the printer O Press and hold the PAUSE FEED and CANCEL keys while turning On the printer continue to depress the keys until the SYSTEM RESET message flashes Zl Note After executing a Level 2 Reset the media calibration must be performed see Section 5 0 A listing of the factory default settings can be found in Section 4 1 W Class 27 41 The Menu System Printer op
90. nter of the backing Notched stock adjust the Sensor Eye Mark over the center of the notch Reflective stock Adjust the Sensor Eye Mark over the center of the facedown black mark Continuous stock go to Step 8 Press any key to Comment This sets the parameter for the gap or mark value lll Where yyy isa numerical value representing the current sensor reading useful in locating the best sensor position 4 Note Never recording perforation when sensor reading Note Do not move the position of the Media Sensor after it has been adjusted 8 Position the label and backing if any under the Sensor Eye Mark Note If using preprinted media ensure the label area under the sensor is free of preprinted text graphics or borders Press any key to continue This sets the parameter for the paper value Where yyy isa numerical value representing the current sensor reading W Class 57 Standard Calibration continued Ste Operator Action Displayed Message Comment The calibration was successful Observe the display See note below if J another message was displayed 10 Exit upon successful The printer is now calibration Back out of ready to begin the menu tree by printing repeatedly pressing the ESC key
91. o accommodate a variety of media types the printhead pressure is adjustable The printer arrives factory set for most media types so this adjustment should be made only after attempting to improve print quality through heat and print speed changes see Section 2 1 1 gt 14 Adjustment If making this adjustment only use 2 4 Screws the minimum pressure necessary for image improvement increase X pressure turn u A Adjustment Screws clockwise to A decrease pressure turn the screws 44 counterclockwise In addition the VKE Adjustment Screws should be off 5 turned equally to maintain even 4 T 9 2 pressure distribution 9 7 p Note Excessive pressure can reduce the service life of the printhead and platen roller Contact Datamax Technical Support with any questions regarding this procedure 66 W Class 5 2 Maintenance Schedule The following list and table detail the recommended items techniques and schedules to help you safely and effectively clean the printer Isopropyl alcohol Cotton swabs A clean lint free cloth Soft bristle brush Soapy water mild detergent Compressed air For your safety and to avoid damaging the printer turn and unplug the printer before cleaning and take proper precautions when using isopropyl alcohol a flammable liquid CAUTION Recommended Cleaning Schedule Area Method
92. oblems continue be prepared to provide the Gemmsglst xls and the DPL download file that you have created Other possible error messages are as follows Menu Language Error Message Description Please select the entire column s After pressing the Generate DPL or the desired language s File s radio button the languages clicking on the column letter s to convert were not correctly selected Message text may not exceed The entered message exceeds the xx designated characters number of characters specified in for this MID column C You may not modify this number Advance File Handling Information 108 The Standard Datamax Printer leaves the factory with EFIGS loaded into module Y At this point Module Y is LOCKED and will only accept additional Language Downloads After downloading a language update Module Y is left UNLOCKED until the printer is reset or power is cycled In this state Module Y will accept font image and label format downloads The module will also honor the Clear Module request Therefore following an update it is recommended that a reset be performed to lock the module otherwise a software package may Clear All Modules thus destroying the new menu language s Module Y can be UNLOCKED by sending this DPL string lt STX gt KpY0 W Class To restore the factory generated EFIGS image download the file 832296 01A to the printer This file is located on the Datamax FTP
93. onal option gt 8 MB Flash memory expansion for graphics and or additional fonts including International Language Printing Capability ILPC W Class 3 LAN Interface A slide in circuit card assembly that provides network connectivity allowing multiple users on various platforms to share the same printer Peel and Present Mechanism requires the Internal Rewind option A device used to automatically separate printed labels from the backing material When accompanied by the present sensor option on demand label dispensing becomes possible Present Sensor A sensor used to control the printer output When enabled printing occurs after the removal of a previously print label RS 422 Serial Interface A single drop interface to support greater distances from the host at communication rates of up to 38 400 baud Twinax Coax Interface including cable These are internal devices providing connection to AS 400 and System 3X Twinax host system or 3270 type host system 1 1 Option Installation This table lists the recommended qualification level for the person installing the options Contact your dealer or Datamax Technical Support for details Suggested Experience Level Option Qualified Installer Cover Dampener DMX Certified Technician Cutter Tray Cutters Standard and Light Duty DMX Passport External Keyboard Font Expansion Card International Language Programming Capability DMX Certified Technician
94. ore diameter The inside diameter measurement of the cardboard core at the center of a ribbon or media roll cutter A mechanical device with a rotary or guillotine type blade used to cut labels or tags following printing W Class 117 118 defaults The functional setting values returned following a factory reset of the printer diagnostics Programs used to locate and diagnose hardware problems die cut media Media that has been cut into a pattern using a press where the excess paper is removed leaving individual labels with gaps between them attached to a backing material direct thermal The printing method that uses a heat sensitive media and only the heat of the thermal printhead to create an image on the label direct thermal media Media coated with special chemicals that react and darken with the application of heat DPI dots per inch A measurement of print resolution rated in the number of thermal elements contained in one inch of the printhead Also referred to as resolution DPL Datamax Programming Language programming commands used specifically for control of and label production in Datamax printers A complete listing of commands can be found in the amp W Class Programmer s Manual EFIGS English French Italian German Spanish and other multi language support as programmed for the printer s menu system and configuration label fan fold Media that is folded and stacked feed speed The speed at whic
95. printer could not successfully write the program into Flash memory possible cause is defective Flash memory Try the download again however if the problem continues call for service Application Firmware downloaded was not compatible with the printer s Main PCB The firmware used was for a different class model and not supported by this boot loader version See Configuration Level Section 4 1 5 J The printer detected an error in the download The possible causes include An invalid or corrupted file was downloading Try saving the file to the host and then download again e A communications error Recheck cabling and port setting Software level not authorized for this printer See Section 4 1 5 Configuration Level Printer Key W Class 73 5 4 Boot Loader Program Updates The printer stores the Boot Loader Program in Flash memory on the Main PCB A feature allows updates to this program via the printer s interface port Updates can be found at ftp ftp datamaxcorp com df power is lost while Upgrading Software is displayed the printer will become non functional and must be returned to the factory for programming or the main logic board must be WARNING replaced Note Only printers with an Application Version of 2 09 or greater can update the Boot Loader Program Before beginning the Boot Loader update identify the printer s current version
96. r to another AC circuit The AC cord may be damaged replace it The line fuse may be blown call for service Nothing is printing labels advance normally but no image is printed If there is an image on the used ribbon Verify that the ribbon was properly loaded per Section 3 3 Examine the used ribbon for an image f properly loaded the wrong coating configuration was used To verify the inked side press the adhesive backing of a label against the ribbon surface Ink will only lift from the coated side of the ribbon Clean the printhead see Section 5 2 1 then replace the ribbon with the correct type for the printer Section 7 1 If there is no image on the used ribbon Run any Quick Test Label see Section 4 3 If an image printed then check the protocol and port settings for both the printer and host These must match The heat setting may be too low Make adjustment in the software program or through the Front Panel The same functional commands from the host computer may override the menu settings see Section 4 1 6 The media ribbon combination may incorrect Contact a Media Representative Call for service W Class 77 It experiencing this problem Nothing happens when trying to print using a software program Poor print quality Try this solution Ensure that the printer is at READY Observe the Front Panel if the READY light does no
97. ready to print May help prevent the curling of the label edge system messages and configuration label are shown Only languages that are resident will be available ENGLISH English FRENCH French ITALIAN Italian GERMAN German SPANISH Spanish MENU LANGUAGE Selects the language in which the g USER DEFINED User defined downloaded language s 40 W Class 4 1 6 Communications SERIAL PORT Ae Controls the communications settings for Serial Port A BAUD RATE Determines the serial communication rate 38400 38400 bits per second PROTOCOL Sets the data flow control handshaking method BOTH Uses both handshaking methods SOFTWARE XON XOFF HARDWARE CTS DTR No flow control is used PARITY Sets Word parity NONE No parity OD Odd parity DATA BITS Sets Word length 7 Seven bit Word length STOP BITS Sets the number of stop bits 1 One stop bit 2 Two stop bits SERIAL PORT Be Same as Serial Port A for an optional connection If not present this displays NOT INSTALLED when accessed PARALLEL PORT Ae Controls the communications settings for Parallel Port A PORT DIRECTION Determines if messages are sent from the printer to the host via the parallel port UNI DIRECTIONAL One way printer communication BI DIRECTIONAL Enables IEEE 1284 back channel operation W Class 41 Com
98. rint Resolutions and Maximum Label Widths Printhead Resolutions and Widths M Printhead Maximum Print Width Factory Default Resolution Inches Millimeters Setting W 6208 203 dots inch 6 61 167 89 6 62 8 dots mm W 6308 300 dots inch 6 40 162 56 6 40 11 8 dots mm W 8306 300 dots inch 8 52 216 28 8 53 11 8 dots mm W Class 101 Available Speeds and Default Settings Printer Speeds and Defaults Speed Range Default Setting Model IPS MMPS IPS MMPS W 6208 Print 2 8 51 203 6 0 152 Feed 51 254 6 0 152 Reverse 51 152 4 0 102 W 6308 Print 51 203 6 0 152 Feed 51 254 6 0 152 Reverse 51 152 4 0 102 W 8306 Print 51 152 6 0 152 Feed 51 203 6 0 152 Reverse 2 6 51 152 40 102 102 W Class Appendix D GPIO Port Description With the optional GPIO PCB the printer can easily be programmed to interface with most applicator devices The GPIO functions are enabled and configured using the menu system of the printer see Section 4 1 4 These parameters are stored in non volatile memory and saved for subsequent power ups When the GPIO is enabled the printer will not print a label unless the Start of Print signal is active When a label is ready to print and the printer is waiting for the Start of Print signal the printer will display WAITING FOR SIGNAL GPIO Port Connections The external connection see next page is a 9 pin Mini DIN F
99. rinters with the exception of the thermal printhead platen rollers and belts purchased hereunder shall be free from defects in material and workmanship for a period of five years 1826 days or four million 4 000 000 linear inches whichever comes first from the date of shipment by Datamax Expendable and or consumable items or parts such as lamps fuses labels and ribbons are not covered under this warranty This warranty does not cover equipment or parts that have been misused altered neglected handled carelessly or used for purposes other than those for which they were manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service When returned to the factory for service W Class 113 Thermal Printhead Platen Roller and Belts This warranty is limited to a period of one year 365 days or one million 1 000 000 linear inches of use whichever comes first for the W Class thermal printhead platen roller and belts This one year 365 days warranty is valid only if a Datamax approved thermal label media is used as defined in the then current Datamax list of approved thermal thermal transfer media a copy of which is available from Datamax Failure to use Datamax approved media is justification for invalidation of this warranty This warranty does not cover printheads or platen rollers that have been misused altered neglected handled carele
100. rotocol Automatically assign IP address from a DHCP Server DHCP is enabled by default WARNING An IP Adaress assigned by al DHCP has precedence over any static IP Adaress stored in the NIC Adapter Disable DHCP amp 7 Note Select this option to insure any static IP stored is used by the NIC Adapter A UNIX based automatic IP address assignment controlled by a BOOTP server S ENABLED BOOTP is enabled by default DISCOVERY S ENABLED DISABLED BOOTP DISABLED Disable BOOTP Reverse Address Resolution Protocol S ENABLED RARP is enabled by default DISABLED Disable RARP This should be selected if RARP is not needed 44 W Class Communications continued HOST SETTINGS HOST TIMEOUT 10 SEC 1 60 The number of seconds a communications Settings which affect all communications with a host port must be idle before the printer may process data from a different port This value is also used to timeout an image label format download CONTROL CODES STANDARD CODES Hex 01 SOH command Hex 02 STX Allows the operator to change the prefix of the software commands interpreted by the printer command count by Hex 18 ESC Hex 0x0D Carriage Return ALTERNATE CODES Hex 5E SOH command Hex 7E STX command count by Hex IB ESC Hex 0x0D Carriage Return ALTERNATE CODES
101. s and in those states the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from state to state W Class 115 116 W Class Glossary alphanumeric Consisting of alphabetic numeric punctuation and other symbols backing material The silicon coated paper carrier material to which labels with adhesive backing are affixed Also referred to as liner bar code A representation of alphanumeric information in a pattern of machine readable marks The basic categories are divided into one dimensional UPC Code 39 Postnet etc and two dimensional barcodes Data Matrix MaxiCode PDF417 etc boot loader The resident program that loads the application from Flash memory decompresses it into the SRAM and starts operations burn line The row of thermal elements in the printhead that create the images on the media calibration The process through which sensor readings are entered into the printer for correct sensor function for example detection of a given media type and TOF positioning character set The entire complement of alphanumeric symbols contained in a given font checksum An alphanumeric error detection method used in many bar code symbologies for informational security continuous media An uninterrupted roll or box of label or tag stock media that contains no gap notch or mark to separate individual labels or tags c
102. scenders Font Font 1 0123466789 lt gt 72 V 2 2 amp 0123456789 lt gt 7 ARTEEI KENE ABCDEFGH IJKLMNOPORSTUUUXYZ 1 abcdefgh ijk Imnoparstuuuxyz 197 ORSTUUKXYZIN1 C aac ee iAALeface abzdeishiiklmnoe iouAN222 4G P amp rstuvwxa2t gt Font 2 138 character alphanumeric Font 3 62 character alphanumeric upper and lower case uppercase 0123458789 2 8 FONT 3 SURE 0123455789 ABCDEF GHI KL MNOPORSTUUUXYZ 3 94 W Class Font 4 62 character alphanumeric Font 5 62 character alphanumeric uppercase uppercase FONT 4 al SS AE Om 012 3455 89 012 3456108 ABCDEF GHI JKLMNOPORSTUVUXYZ Font 6 62 character alphanumeric uppercase FONT 6 0123456 83 ABCDEF GHI JKL MNOPORSTUUWXYZ CRREDUZUNCD W Class 95 Font 7 OCR A size I Font 8 OCR B size III Font 7 Font 8 coh Ee 0123456789 0123456789 1 lt gt 70 lt gt CENSTXZ ABCDEFGHIJKLMNO PORSTUVUXYZINJ sr abcdefghijklmno parstuvuxyzt ll Font 9 Internal Triumvirate font The number in the bar code height field sets the point sizes Larger point sizes can be obtained by increasing the height and width multipliers 4 pt ABCDEFGHIJKLMNOPORSTUVWXY Zabc def ghijkimnopqratuy wxy201 23456760 5 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabedefghijkimnopqratuvwxyz01 23456789
103. ssly or damaged due to improper cleaning or unauthorized repairs When returned to the factory for service Warranty Service Procedures If a defect should occur during the warranty period the defective unit shall be returned freight and insurance prepaid in the original shipping containers to one of the following locations Datamax Corporate Headquarters Datamax International 4501 Parkway Commerce Boulevard Herbert House Elizabeth Way Pinnacles Orlando Florida 32808 Harlow Essex CM19 5FE USA United Kingdom A Return Material Authorization RMA number must be issued before the product can be returned To open an RMA please call the Datamax Technical Support Department at 407 523 5540 Include your RMA number on the outside of the box and on the shipping document Include a contact name action desired a detailed description of the problem s and media examples when possible with the defective unit Datamax shall not be responsible for any loss or damages incurred in shipping Any warranty work to be performed by Datamax shall be subject to Datamax s confirmation that such product meets Datamax warranty In the event of a defect covered by its warranty Datamax will return the repaired or replaced product to the Purchaser at Datamax s cost With respect to a defect in hardware covered by the warranty the warranty shall continue in effect until the end of the original warranty period or for ninety 90 days after the r
104. st the edge of the media CT Thumbscrew With the Roller Lever in its down Fan Fold position slide the Fan Fold Media mo Guide Guide onto the Media Supply Hub and route the media through the slot in the guide Ensure the media rests against the Backstop then raise the Roller Lever to its up position and tighten the Thumbscrew on the bottom of the Fan Fold Media Guide O Position the Media Sensor see Section 3 2 O If your application uses thermal transfer media load ribbon see Section 3 3 otherwise continue Lower the printhead assembly and rotate the Printhead Latch back into the locked position Close the Access Cover Printhead Latch 4 Media Output 7 Platen Roller Backstop Media Bouncer Media Senso Vaud Fan Fold Slot af J Media Guide Fan Fold Media Guide Woe Bottom Fan Fold Slot 7 E Fan Fold Media Turn On the printer After Ready is displayed press and hold the FEED key until at least one label gap or mark is advanced see Section 3 4 7 777 IEY If using less than full width media adjust the Leveling Cam see Section 5 1 1 W Class 3 2 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top of form except for continuous stock where the TOF is set through programming see Label Length
105. strings images and bar codes will not be printed An odd number of overlapping objects will print Intersecting text strings images and bar codes print on top of one another OPAQUE Interacting text strings images and bar codes are obliterated by those formatted last Each character cell is treated as opaque IMAGING MODE Instructs the printer whether to pre image the label format 57 Note This selection can affect the accuracy of time stamped labels and label throughput MULTIPLE LABEL The printer images multiple labels memory permits achieving the fastest throughput however if time stamping the time will reflect the moment the label is imaged rather than when actually printed ds SINGLE LABEL The printer images the next label only after the previous label has been successfully printed Single processing provides time stamps that are more accurate but it slows label throughput time 38 W Class System Settings continued PAUSE MODE When enabled Pause Mode suspends printing between each label until the PAUSE key is pressed ENABLED Printer requires operator to press the PAUSE key after each label DISABLED Printer completes label batch without pausing between labels SECURITY Provides the user with the ability to password protect all printer settings made through the operator panel SECURITY Enable or disable the menu system s L security feature
106. t W Class Application Version 3 0 Must reside in the target printer See or greater Section 5 3 for details Microsoft amp Excel 97 Must be purchased by user Img2dl exe Program used during the process to create DPL file Gemmsgxls xls Menu Dictionary Datamax provides these software files and programs They are available on the Datamax FTP site ftp ftp datamaxcorp com Datamax recommends that the Img2dl exe and Gemmsgxls xls files reside in the same directory W Class 105 Creating a Menu Language Q Invoke Excel and open the gemmsglst xls file Excel opens the file and the following screen appears Microsoft Excel The workbook you are opening contains macros Some macros may contain viruses that could be harmful to your computer If you are sure this workbook is from a trusted source cli Enable Macros If you are not sure and want to prevent any macros from running click Disable Macros Tell Me More IV always ask before opening workbooks with macros Click the Enable Macro box and the following appears X Microsoft Excel gemmsglst xls Ele Edt view Insert Format Tools Data Window Help JOG aav iac 4 i Be avai 14 Hsc 8 38 ee ge 22 small D E Generate Source Files J Generate DPL File s COMMENTS max MESSAGE ID ENGLISH FRANCAIS ITALIANO 0000 System Messag
107. t flash as you send the format check the protocol and port settings between the printer and host e Ensure the interface cable meets the requirements found in Section 3 0 1 The printhead may need cleaning see Section 5 2 1 If streaks remain after the printhead is cleaned the printhead may require replacement call for service e Adjust the Heat and Print Speed settings through the Front Panel or by host commands see Section 4 1 3 The same functional commands from the host computer may override the menu settings see Section 4 1 6 The media ribbon combination may not be compatible see Section 2 1 The Printhead Leveling Cam may be incorrectly adjusted see Section 5 1 1 The Platen Roller may be dirty or worn see Section 5 2 2 Skips labels when printing Quick Media Calibration may be needed see Section 3 4 The Media Sensor may be out of position readjust the position see Section 3 2 The format may be within 1 8 inch of the label s edge Try reducing or moving the format slightly Unable to print rotated text 78 The characters may be formatted outside the label dimensions Ensure the row column values provide enough room for the height of the characters or bar code to be printed See the Z amp W Class Programmer s Manual for details W Class 6 1 Fault and Warning Messages printer functions are internally monitored If a problem Fault or a potential
108. t quality at a pre selected heat and speed setting This format consists of compliant bar codes in fence and ladder orientations assorted font sizes and graphic fill patterns These can be used to ensure conformance as well as aesthetics To print a Print Quality Label Press the Use the FWD key to scroll to Print Quality Label Use the ENT key to select a quantity see Section 4 0 3 O Press the TEST key to start printing code FIG 10pt ENUM ON SAMPLE 2 50 W Class 4 3 2 Configuration Label The Configuration Label provides valuable printer database information as detailed in Section 4 1 Note The Configuration Label content can vary with the application version and printer model To print all information the media cannot be less than 2 inches wide 51mm and the Label Width setting must match the media width see Section 4 1 2 Q Press the TEST key Use the FWO key and scroll to Print Configuration Press the TEST key to start printing CONFIGURATION THU 10 02AM 22FEB2001 PRINTER KEY 6308 TB10 000010 951 APPLICATION VERSION 83 2271 06B 06 02 03 29 2001 BOOT LOADER 83 2269 03D 3 04 07 25 2000 SYSTEM INFORMATION PRINT BUFFER SIZE 168 in FLASH SIZE 4 MB RAM TEST PASS ORTIONAE LANGUAGES CONFIGURATION FILE
109. the Power On Off Switch is in the Off position Q Place the printer on a firm level surface Off the Host Computer and ensure that the Power Switch on the Printer is in the Off position Depending upon your interfacing requirements connect the appropriate interface cable between Host Computer and Printer see Section 3 0 1 If connecting the printer to a network refer to the additional documentation supplied with the network option O Connect the AC power cord to the receptacle on the back of the Printer and then plug the AC power cord into a properly grounded outlet The power supply in the printer automatically detects then adjusts to the applied line voltage see Section 7 0 for acceptable voltage ranges Host Computer Parallel Interface Serial Interface B Outlet Power On Off Switch AC Power Connector AC Power Cord W Class 9 3 0 1 Communications Using a data detection process the interface selection occurs automatically in the printer At power up the printer begins monitoring the interface ports for activity When the host transmits data the printer port detecting this data is set active and remains active as long as data flow continues Once the incoming received data flow stops and the Host Timeout Value see Section 4 1 6 is exceeded the detection process will be repeated In addition should the
110. the thickness can be no greater than 006 152 mm reflective black mark must be carbon based placed on the backside of the stock the reflectance shall be less than 10 at wavelengths of 950 and 640 nm maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches 90 W Class Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex NUL 0 00 32 20 e 64 40 96 60 CtlA SOH 1 01 33 21 65 41 97 61 CB STX 2 02 _ 34 2 B 66 42 b 98 62 ExT 3 35 23 67 43 99 63 EOT 4 04 36 24 D 68 44 d 100 64 CtrlE ENQ 5 05 37 25 E 69 45 e 101 65 cur ACK 6 06 amp 38 26 F 70 46 f 102 66 CtrlG BEL 7 07 t 39 27 G 71 47 g 103 67 Ctrl H BS 8 08 40 28 H 72 48 h 104 68 HT 9 o 41 29 1 73 49 i 15 69 Ctrl J LF 0 0A 42 2A J 74 4A j 106 6A CK VT 1 0B 43 2B 75 4B 107 6B FF 122 oc 4 oc v 76 4c 1 108 ec CR 3 0D t 45 2D M 77 4D m 109 6D Ctrl N 50 4 46 2E 78 n 110 6E 15 oF 47 or 79 4F oF CtrlP DLE 6 0 0 48 30 P 80 50 p 12
111. uirements 89 Appendix A ASCII Control Code e epe cte 91 Appendix B Available Fonts and Bar 93 Appendix C Module 101 Print Resolutions and Maximum Label Widths 101 Available Speeds and Default Settings 102 Appendix D CPI POL saison Cisne a aaa gta canta na dite 103 Appendix E Menu System Multi Language Support 105 Appendix F Saving a Configuration File 111 Printer Overview 1 0 About the Printer Congratulations on your purchase of a W Class printer The W Class family of printers hereafter referred to as the printer blend state of the art design with user friendly features to refine the standard in wide web industrial thermal printers This manual provides all the information necessary for everyday printer operation To begin printing labels refer to the instructions provided with the label creation software you have chosen If you wish to write custom label programs a copy of the 1 amp Class Programmer s Manual is included on the enclosed Datamax Accessories CD otherwise a copy may be downloaded from our web site at http www datamaxcorp com To grow with all of your printing nee
112. ution s The printer has detected a Direct Memory Access failure Try cycling the printer power Off and On If the fault does not clear call for service Consistently low sensor readings were detected Press any key to continue Ensure that media was inserted in the media sensor during the appropriate calibration step also ensure that the sensor is free of debris Retry the calibration If the problem persists try the Advanced Entry Calibration see Section 5 0 2 Consistently high sensor readings were detected The printer cannot detect media 80 Press any key to continue Ensure that media was removed from the media sensor during the appropriate calibration steps also ensure that no labels are stuck in the media sensor Retry the calibration If the problem persists call for service Try the following 1 Load media 2 Ensure that the labels are passing through the Media Sensor 3 Readjust the Media Sensor over the TOF mark see Section 3 2 4 If using media with large gaps adjust the Paper Out Distance see Section 4 1 2 5 Calibrate the printer see Section 5 0 W Class rinter Fault Messages continued P Displayed Message Description Two possible causes 1 The printer was powered off or reset during a ribbon out of stock or TOF fault or 2 the printer was unable to complete the Medi
113. will cut a maximum material thickness 010 254mm into minimum lengths of 1 25 inches 31 8 mm Cutter Tray Used to collect the media cut by the Standard or Light Duty Cutter specify application at time of order External Keyboard Support An interface for the connection of the DMX Passport M keyboard allowing remote no host printing applications External Media Rewinder Separate device with and 8 roll capacity to rewind labels and backing material Font Expansion Card cannot be used with the I O Expansion A slide in circuit card assembly with 8MB Flash memory expansion for International Language Printing Capability ILPC and or additional fonts and graphics ILPC consists of one of the following CG Times Western European Scalable font Kanji Gothic B Scalable font Simplified Chinese GB Scalable font Korean Hangul Scalable font VVVV ILPC CG Times Firmware The printer s firmware can be upgraded to include the Datamax ILPC CG Times font This supports the Datamax Enhanced Language Code Pages Internal Rewind factory installed A mechanism to rewind printed labels and backing material inside the printer Expansion Card specify features at time of order Standard features of this slide in circuit card assembly include gt General purpose GPIO interface for external printer and device control gt Time and date calendar Real Time Clock function for label time stamping Additi
114. wound coating side in only and width should always slightly exceed the label width including backing material if any Approved Media To achieve optimum print quality and maximum printhead life DATAMAX brand media and ribbons are recommended These supplies are specially formulated for use in this printer The use of non Datamax supplies may affect the print quality performance and life of the printer or its components see the Warranty Statement Consult Section 2 1 for an overview of the different media and ribbon types For a current list of approved media and ribbons contact a Media Representative at 407 523 5650 W Class 89 Media and Ribbon Requirements continued Media Dimensions Description Maximum A media width W 6208 and W 6308 6 700 2 000 W 8306 9 000 3 000 backing material width W 6208 and 6308 6 700 2 000 W 8306 9 000 3 000 gap or notch between labels 100 D label length 0 500 media thickness 0100 0025 F width for sensor opening 500 200 left justified distance from the edge of 3 250 200 the media to the media aperture H reflective mark width W 6208 and W 6308 6 700 1 000 W 8306 9 000 1 000 distance between reflective marks 500 reflective mark length 100 Units of measure given in inches ITF the optional Light Duty Cutter is attached it must be aligned to only cut material where

Datamax W-6208 Thermal Label Printer

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