Home

Lucent Cajun SMON (108873167) for Unix, PC

1. SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window To select a window to view click the appropriate SMON tab The relevant window appears SMON History Toolbar The Toolbar provides shortcuts to the main SMON History functions and tools The following table describes the buttons on the toolbar and lists the eguivalent menu options Table 6 1 SMON History Toolbar Buttons Button Description Menu a Opens a saved collection File gt Open i Saves the SMON History table to a File Save As text file Uploads the selected collection to the View Switch History management station E Opens a port chart window for the View Port Chart selected port Refreshes the information in the View gt Refresh Re History Table 58 Avaya SMON Manager User Guide Introduction to SMON History Desktop Info Box Table 6 1 SMON History Toolbar Buttons Continued Button Description Menu Actions Start gt Activates the selected history Collection collection for the selected devices a Deactivates the selected history Actions gt Stop collection for the selected devices Collection wal Opens context sensitive on line help Help gt Help On The application window is the Desktop SMON History windows can be resized and minimized Minimized windows are displayed at the bottom of the Desktop Info boxe
2. Sorting the Display You can sort the display by the device name or any of the counters available for the IP telephone To sort the display 1 Click 24 The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top 54 Avaya SMON Manager User Guide Voice Port Statistics Searching for IP Telephones The Find option allows you to locate a specific IP telephone in the Voice Port Statistics window To search for a IP telephone 1 Click in Or Select Edit Find The Find IP telephone dialog box opens Figure 5 3 Find IP Telephone Dialog Box g En Find Voice Port amp Voice Port Hame Voice Port Number dh rina 2 Enter the IP telephone s IP address in the IP Telephone Name field Note If you enter only part of the IP address SMON will find the first time the value appears 3 Click Find The found IP telephone is highlighted for easy identification To remove the highlight from the application window click in the Voice Port Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found Avaya SMON Manager User Guid
3. Search for specific IP telephones For more information refer to u Searching for IP Telephones on page 55 Understanding the Voice Port Statistics Window The Voice Port Statistics window is organized as follows The X axis represents packets or percentage of utilization The Y axis represents IP telephones Each row on the graph corresponding to an IP telephone is labeled on the Y axis with the IP address of the IP telephone An exclamation point following the name of an IP telephone indicates that it is a one cable configuration This means that a host is connected to the switch through the repeater mounted on the IP telephone Traffic generated by the host is reported as part of the IP telephone s traffic 48 Avaya SMON Manager User Guide Voice Port Statistics e The table below describes the items found in the Voice Port Statistics status bar Table 5 1 Voice Port Statistics Status Bar Items Item Description Last Polling The IP address of the last IP phone being polled and the time when the IP phone was last polled Pkts Sec For Last Interval Average bandwidth utilization over the last polling interval Items count Total number of IP telephones being polled For more information on Voice Port Statistics counters refer to Voice Port Statistics Counters on page 53 4 For more information about modifying the display refer to Configuring D
4. The Options dialog box enables you to select a default directory for saving reports and configure the report format To select a default directory for saving reports 1 Click Browse A directory browser window opens 2 Navigate to the directory in which you want to save reports 3 Click Open The path appears in the Reports Directory field To select a report format select one of the following options e Tab separated The report is formatted as a tab delimited file e CSV The report is formatted as a comma delimited file For more information on reports refer to Generating Reports on page 22 Using Dialog Box Options Information entered in a dialog box is not saved until you click the Apply button Avaya SMON Manager User Guide 21 Chapter 2 To undo all changes made to the information in the dialog box click Revert The information in the dialog box reverts to what it was when the dialog box was first opened If you have already sent information to the device from the dialog box and you click Revert the information in the dialog box reverts to what it was when it was last applied Note When clicking Revert the application does not poll the device for information It is therefore possible that the dialog box may not reflect the true state of the device Generating Reports You can produce two types of reports with Enterprise SMON Manager Report Now Auto Report Generated reports are
5. To activate the TopN filter click Bul at the bottom of the Enterprise Port Statistics window To deactivate the TopN filter click Eu at the bottom of the Enterprise Port Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Port Statistics window 42 Avaya SMON Manager User Guide Port Statistics Port Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are e Packets Counters for selected packet types for each port e Bandwidth The rate at which traffic is entering and exiting each port Utilization The utilized capacity of each port The counters relevant to the selected set of statistics appear under the graph Check the counters you want displayed Statistics for the checked counters are displayed as bar graphs The following table lists the Port Statistics counters in the Packets statistics set Table 4 2 Port Statistics Counters Packets Counter Description Uncsts In The number of good unicast packets entering the switch Bdcsts Pkts The number of good broadcast packets entering the switch Mests Pkts The number of good multicast packets entering the switch Errors In The number of error packets filtered out by the switch Collisions The number of collisions occurrin
6. 32 Avaya SMON Manager User Guide Switch Statistics The following table lists the Switch Statistics counters in the Packets statistics set Table 3 2 Switch Statistics Counters Packets Counter Description Uncsts In The number of good unicast packets entering the switch Good Pkts In The number of good packets entering the switch Bdcsts Pkts The number of good broadcast packets entering the switch Mests Pkts The number of good multicast packets entering the switch Errors In The number of error packets filtered out by the switch Collisions The number of collisions occurring on the switch The following table lists the Switch Statistics counter in the Bandwidth statistics set Table 3 3 Switch Statistics Counter Bandwidth Counter Description In BW The rate at which traffic is entering the switch in Kbps Sorting the Display You can sort the display by the device name or any of the counters available for the device To sort the display 1 Click 24 The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top Avaya SMON Manager User Guide 33 Chapter 3 Searching for Switches The Find option allows
7. Avaya handset equipped terminal equipment described in this document complies with Paragraph 68 316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support All Avaya media servers and media gateways are compliant with FCC Part 68 but many have been registered with the FCC before the SDoC process was available A list of all Avaya registered products may be found at http www part68 org by conducting a search using Avaya as manufacturer European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environmen
8. SMON Manager This chapter provides an introduction to the structure and assumptions of the guide It includes the following sections The Purpose of This Guide A description of the intended purpose of this guide Who Should Use This Guide A description of the intended audience of this guide Organization of This Guide A brief description of the subjects covered in each chapter of this guide The Purpose of This Guide This guide contains the information needed to operate Avaya SMON Manager efficiently and effectively Who Should Use This Guide This guide is intended for use by network managers familiar with network management and its fundamental concepts It is assumed that the user has the basic responsibility for monitoring Avaya s intelligent switching devices and the network traffic Organization of This Guide This guide is structured to reflect the following conceptual divisions Introduction An introduction to Avaya SMON Manager including the following chapters Preface This chapter describes the guide s purpose intended audience and organization Avaya SMON Manager User Guide ix Preface Overview This chapter provides an overview of the RMON standard and Avaya Inc s SMON concepts a graphical example of SMON position in a network a description of the Avaya Inc switch architecture and monitoring concepts and an introduction to the SMON tools e Online SMON Instruc
9. SMON Manager User Guide 65 Chapter 7 Select Actions Start Collection The selected collection is activated for the chosen devices To deactivate the history collection for a device or several devices 1 Select the devices whose collections you want to deactivate To select all the devices in the Enterprise History Table select Edit Select All 2 Select a collection type using the Collection listbox at the top of the Enterprise History window 3 Click nj in the SMON History toolbar Or Select Actions gt Stop Collection The selected collection is deactivated for the chosen devices If a collection is already active reactivating or stopping it results in the loss of data collected and stored in the device A warning dialog box opens with the following options when an active collection is activated Or stopped Yes Reactivate stop the collection e No Skip the current device and continue operation for the remainder of the selected devices Activating Auto Save Enterprise History can save History Collections from devices automatically If Auto Save is enabled for a device when a History Collection is completed it is saved to a file The filename consists of the device name collection type date and time separated with underscores History Collection files have an HIS extension For example a file named 153 34 129 64 Short Collection 02 24 02 13 42 his contains the Short Term Collection for th
10. collected and the number of buckets in the collection The following table shows the short term and long term collection parameters for different device types Table 7 3 Collection Parameters Device Buckets Short Term Long Term Type Collection Collection Collection Parameter Duration Interval Duration Interval P330 P130 C 10 5 min 30 sec 5 hrs 30 min 360 G250 G2 50 BRI G350 W310 P580 P882 50 25 min 30 sec 25 hrs 30 min M770 360 1 day 4 min 14 days 56 min Note It is possible for a collection to contain more than the number of buckets listed above This occurs when the device saves a new bucket during the upload process The collection includes all information saved on the device at the time the upload starts and any information added during the upload Select a collection type using the Collection pull down listbox at the top of the Enterprise History window Collection parameters for the selected collection type are displayed in the History Table Activating Deactivating History Collections To activate the history collection for one or more devices l Select the devices whose collections you want to activate To select all the devices in the Enterprise History Table select Edit Select All 2 Select a collection type using the Collection listbox at the top of the Enterprise History window 3 Click gt in the SMON History toolbar Or Avaya
11. not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of Utilization of capabilities special to the accessed eguipment Theft such as of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resou
12. of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEO TXXXX The digits represented by are the ringer equivalence number REN without a decimal point for example 03 is a REN of 0 3 If requested this number must be provided to the telephone company For all media gateways The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for some types of analog or digital facilities Means of Connection Connection of this equipment to the telephone network is shown in the ollowing tables For MCCI SCCI CMC1 G600 and G650 Media Gateways Manufacturer s Port FIC Code SOC Network Identifier REN Jacks A S C
13. published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User How to Get Help For additional support telephone numbers go to the Avaya support Web site http www avaya com support If you are Within the United States click the Escalation Management link Then click the appropriate link for the type of support you need Outside the United States click the Escalation Management link Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is
14. px qoc E acq ee we 70 Opening a Switch History Window 0000 eee 70 Understanding the Switch History Window 71 Saving a Switch History Report Loco oo oco Wo Wo coc 4052000 T3 Using Fort HEOI 20 544 bee ee ra Pon ode o spo qos dede eS 74 Opening the Port History Chart iacrcrsscsatasracraerui 74 Understanding the Port History Chart 75 Modifying the Port History Display lese 76 Appendix A Avaya SMON Manager Menus ele 77 Online SMON Ments 26a ic 6 hie xus du eek Pues ub eg du xu TT File MEn 25 52 9526 69 USERS PHS E 77 EI NICHE 0 beac esi ed dence bo Dae cde ded an Ome 77 TE MCU uds xobEGE EORR E ROC OR SOROR EURO I Rede 78 Window MED ed bee a BA Bb BRO Bo KRU eee BER ewan 78 Hep DIEI 3 esae do cR CE SE IDEE EERE ONE OE EEE 79 SMON Thstory MENUS 32a Ex A EX ERO E E E RO TEA PA PUG 79 II LONE 24 iauaaus eG AK Se A ban cdd Rd E AER 79 Edit MENU 2a dace eter Seal Pom optimo A ERa 79 View Memi uicciehease x RE OSRqEPEPSEFGRES RR qu PERLE Rs 80 An MEOW 24400 4880 Ree oed xx ib PRO P GU EX GU GR 80 Void EOD A cu sx duum io uua DER EO EJUS EUR RE 80 Help MEMI a uisa pd de Reed moder oem Re dub bak ee 81 Appendix B Setting Up the SMON License eee 63 CS AE EE eT Lee See ee eee eee Lee ee NA E E x X ER TA ee rene Avaya SMON Manager User Guide vii Table of Contents viii Avaya SMON Manager User Guide Preface Welcome to Avaya
15. the performance of the network You can also view the exact details of the change itself in terms of which modules were inserted or removed The ability to discover the time a reported problem occurred and on which port The ability to view the ports and times where the traffic is at its highest or lowest The ability to import the statistics into an external application such as a database or spreadsheet for more detailed analysis The ability to view individual port history statistics in graph form Avaya SMON Manager User Guide 13 Chapter 1 Device SMON Tools Device SMON tools monitor specific devices and provide statistics on the traffic passing through a device s switch fabric a VLAN port and host In addition Device SMON can provide information about host pairs talking to each other For information on Device SMON tools refer to the appropriate Avaya Device SMON User Guide 14 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager This chapter provides an introduction to Avaya SMON Manager and contains the following sections Starting Avaya Starting Avaya SMON Manager Instructions on starting Avaya SMON Manager The Online SMON User Interface A detailed description of the Online SMON user interface Working with SMON Tools Technigues for using Online SMON more effectively SMON Manager To start Avaya SMON Manager from Avaya Network Management Console sele
16. y Customize Port View Polling Interval Time Interval 30sec v Display Mode amp Last Interval Rate Cumulative Session Average Rate items Per Screen Items Per Screen 30 TopH Number Of Elements Toph s X Apply Df Revert The Customize View dialog box enables you to change the following options Polling Interval Display Mode Items Per Screen TopN Number of Elements Polling The Polling Interval option allows you to configure the way in which Interval information is collected If you make the polling interval smaller you receive more accurate data at the expense of using more network resources The objective is to use the ideal polling interval that provides accurate data using minimum network resources Avaya SMON Manager User Guide 19 Chapter 2 Display Mode Items Per Screen TopN Number of Elements To change the polling interval select a polling interval from the Polling Interval pull down listbox The following polling intervals can be selected 30 seconds minute e 5 minutes e 15 minutes 30 minutes 60 minutes Note The new polling interval will take effect when the device is next polled The Display Mode option allows you to select one of three display modes Select a display mode using the option buttons The display mode options are e Last Interval Rate The statistics gathered sinc
17. you to locate a specific switch in the Switch Statistics window To search for a switch 1 Click in Or Select Edit gt Find The Find Switch dialog box opens Figure 3 4 Find Switch Dialog Box a E 2 Enter the switch name or IP address in the Find Switch field 3 Click Find The found device is highlighted for easy identification Note If you enter only part of the name or IP address SMON will find the first time the value appears To remove the highlight from the application window click in the Switch Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found 34 Avaya SMON Manager User Guide 4 Port Statistics Port Statistics allows you to see the data passing through each port and LAG in the network For a detailed overview of Enterprise Port Statistics u refer to Enterprise Port Statistics on page 11 Accessing Port Statistics To access the Port Statistics window 7 EU Sort By Hame H Uncsts In MA Bdcsts Pkts Packets sts in v Click uel Or Select File New Port Statistics The Port Statistics application opens with the Port Group Configuration dialog box open Figure 4 1 Port Statistics Window A Port Statistics 149 49 78 135 P333T 5 15 149 49 78 135 P333T 546 149 49 78 135 P333T 5 7 149 49 78 135 P333T 5 18 149 49 78 135 P333
18. 28 Using Switch Statistics you can Select the switches you want SMON to monitor For information on selecting switches to monitor refer to Selecting Switches to Poll on page 30 Select the switches you want SMON to display For information on changing display options refer to Filtering the Switch Statistics Display on page 32 Select the counters you want SMON to display For information on selecting counters refer to Switch Statistics Counters on page 32 Sort the display For more information on sorting the display refer to Sorting the Display on page 33 Search for specific devices For more information refer to Searching for Switches on page 34 Understanding the Switch Statistics Window The Switch Statistics window is organized as follows The X axis represents packets The Y axis represents switches Each row on the graph corresponding to a switch is labeled on the Y axis with the IP address of the switch or the user defined name for the switch The following indicators can appear after the device name NS The device is not supported by SMON DP The device has a duplicated SMON license NR The device is currently not responding NL The device has no SMON license SG The device information includes segment traffic 28 Avaya SMON Manager User Guide Switch Statistics Extra information about the po
19. AVAYA Avaya Integrated Management 3 0 SMON Manager User Guide 14 300209 Issue 2 June 2005 Copyright 2005 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 Disclaimer Avaya is not responsible for any modifications additions or deletions to the original
20. History Edit Menu Item Description Select All Selects all rows in a table Avaya SMON Manager User Guide 79 Appendix A View Menu Table A 8 SMON History View Menu Item Description Switch History Uploads the selected collection to the management station Port Chart Opens a chart showing the traffic on the port during the collection period Collection Log Opens the Collection Log Refresh Refreshes the information in the History Table Info Box Toggles the display of info boxes Actions Menu Table A 9 SMON History Actions Menu Item Description Start Collection Activates the selected history collection for the selected devices Stop Collection Deactivates the selected history collection for the selected devices Auto Save Off Stops automatic history report saving Auto Save On Starts automatic history report saving Window Menu Table A 10 SMON History Window Menu Item Description Cascade Cascades all open windows Next Brings the next open window in the list to the front Previous Brings the previous open window in the list to the front Close All Closes all windows other than the Enterprise History window Window Name Brings the named window to the front 80 Avaya SMON Manager User Guide Avaya SMON Manager Menus Help Menu T
21. Managing WIndows okie maps cetebre e Ege aed doe X e 25 Chapter 3 Switch SEMAR sok en sewa en na Rer Rog d RR Ro ded Accessing Switch Statistics 0 coco oo Wdco ases un RR bbs es P Usine Switch SEQEUIBECS ood pn Ou ab on PUREE EORR e E CR REP OER 28 Understanding the Switch Statistics Window 28 Selecting Switches to Poll 22e seas e x ana Res 30 Filtering the Switch Statistics Display 33 Switch Statistics COMMIS ho RR WR RR Sere anes oa 32 Sors he Depay 6 ces ok we XE d AON REI Te dom eO deg 33 Searching for SWIICHES inzaaakescoRkaxzaA xE E ERR E EA 34 Chapter 4 Port Slalisiies oisncko des eee RRASRERFEREAVRETARATRAE REOR Accessing Port Statistics 2 665 kb ex RR EE YR ee Re Re E 35 Lise POR SCODSUGS pce rd ka bred hb Sp olo e qo don s 36 Understanding the Port Statistics Window 36 Selecting Ports and LAGs to Poll 1 ee eee 38 Filtering the Port Statistics Display i i 40 VLAN TIHON o coteds Heed eee ee RAE OK eS ee Sed 41 TOON Pierna LA phd IE RE BA ES EG Ra czas 42 Por Statistics COMICS oc ent hee eh eee a eee ae eos 43 Sore The Display iia ss gak akun bus wake bek eas abad 44 Searching for Ports and LAGS 4 605605 e 000 t un Rn 45 Chapter 5 Voice Port Statistics cece cece eee eee d7 Accessing Voice Port Statistics ls e yk he 47 Use Voice POIL GESEK 1602 25e eni Hoes RR E SUR o abc ete 48 Understanding the Voice Port Statisti
22. N Filter Opens the Define VLAN Filter dialog box Activate VLAN Filter Toggles the VLAN Filter Port Default Naming Toggles between the display of default port names and user defined port names IP Telephone Default Toggles between the display of default Naming IP telephone names and user defined IP telephone names Switch Default Naming Toggles between the display of default device names and user defined device names Window Menu Table A 4 Enterprise SMON Window Menu Item Description Cascade Cascades all open windows Next Brings the next open window in the list to the front Previous Brings the previous open window in the list to the front Close All Closes all windows Window Name Brings the named window to the front 78 Avaya SMON Manager User Guide Avaya SMON Manager Menus Help Menu Table A 5 Enterprise SMON Help Menu Item Description Contents Opens the on line help to the Contents page Help On Activates context sensitive on line help About Avaya SMON Opens a window with Avaya SMON Manager Manager version and copyright information SMON History Menus This section gives the full structure of the menus in the SMON History page of Avaya SMON Manager File Menu Table A 6 SMON History File Menu Item Description Open Opens a saved History collection Save As Saves the current History collection to a file Exit Closes Avaya SMON Manager Edit Menu Table A 7 SMON
23. N Manager User Guide 69 Chapter 7 Using Switch History This section provides information about using the Switch History window and includes the following topics e Opening a Switch History Window Understanding the Switch History Window Saving a Switch History Report Opening a Switch History Window The Switch History window provides a table with traffic statistics for all of the ports on a selected device You can upload the Switch History data from a device or open an existing History file In addition you can also save the information in a Switch History window to a file To upload data from a device to a Switch History window l Select the History Collection to upload using the Collection pull down listbox 2 Select the devices whose History Collections you want to upload from the History Table To select all the devices in the History Table select Edit gt Select All 3 Click Ell Or Select View Switch History A Switch History window opens for each device selected To open a saved History file l Click E Or Select File Open A file browser opens 2 Select an his file to open 3 Click Open The selected History file opens in a Switch History window 70 Avaya SMON Manager User Guide Using SMON History Understanding the Switch History Window The Switch History window provides a list of ports on the selected device their collection parameters and Auto Save st
24. P telephone Avaya SMON Manager summarizes the traffic such as good and error unicasts into the switch and packets from the IP telephone If you notice that a particular IP telephone displays a disproportionate number of errors this may indicate that the specific IP telephone connected to the port may be faulty In addition very high traffic statistics for an IP telephone may indicate heavy usage Using the Enterprise History tool you can easily activate the history mechanism and upload data from the Avaya M770 Avaya P130 Avaya P330 Avaya C360 Avaya W310 Avaya C460 Avaya P580 and Avaya P882 Device probes In addition you can perform an automatic periodic upload of data stored in the probes during the collection period and store this data for later analysis Avaya SMON Manager User Guide 11 Chapter 1 Enterprise Switch History For the Enterprise History application the agent stores up to 360 separate data samples at egual time intervals that can later be retrieved from the SMON console This is called History data and provides an alternative method for analyzing the data in a switched network The agent collects port history counters for all the ports in a device The Enterprise History application is a control center for managing the collection of History data on all agents in the network Its main tasks are Showing the status of Port History on each agent Enabling the uploading of History data stored
25. Previous To close all windows other than the Enterprise History window select Window Close All Note The Enterprise History window cannot be closed To bring a window in the list to the front select Window Window Name where Window Name is the name of the window you want to view History Text Report The History server saves a text report for every managed device after each Auto Upload operation The server creates a separate directory for each device identified by IP address and saves all reports generated for the device in this directory Each day a new subdirectory is generated in each device s directory identified by date and the report for that day is saved there The extension of the text report is csvhis To read a text report open any standard text editor and open the file you wish to read 60 Avaya SMON Manager User Guide 7 Using SMON History This chapter provides information on how to use SMON History to monitor the traffic on your network and includes the following topics Using Enterprise History An explanation of the information in the Enterprise History window and instructions on how to use Enterprise History Using Switch History An explanation of the Switch History window and instructions on how to use Switch History Using Port History An explanation of the Port History Chart and instructions on modifying the display For a detailed overview of SMON E
26. Report Auto Report File Ip wrkiSmonidataportiport aut a Browse BY sin M Revert 2 To change the filename and directory in which to save the reports a Click Browse A file browser window opens b Select a directory and filename for the report 3 Click Start The report is generated immediately Data is added to the report after each polling interval Auto Reports are automatically saved to the network A management station NMS If Auto Reports are generated on many devices for a long period of time and none of the files are CAUTION deleted the NMS s hard disk may become full If this occurs stop the applications that are generating automatic reports and delete the files that are not required To stop generating Auto Reports 1 Select File gt Auto Report The Auto Report dialog box opens 2 Click Stop Or 1 Close Avaya SMON Manager Auto Reports are no longer generated 24 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Managing Windows Online SMON enables you to manage open windows easily To cascade all open windows select Window Cascade To bring the next window in the list to the front select Window Next To bring the previous window in the list to the front select Window gt Previous To close all windows select Window Close All To bring a window in the list to the front select Window Window Name where Window Name is the name of the window you wan
27. S sae ok ank aa Opa Edd ted P EQ deg ded 9 Avaya SMON Manager Tools Wi 10 Enterprise Switth SISUSUES ea ba CAR Ren 10 Enterprise Port Statistics ces sese xe x naa 11 Enterprise Voice Port Statistics 4444 kn ka adu 11 Enterprise HIStOLY 2324 gp RR PERSE RR YR eS 11 Buterprme Switch HIStory Mba kh Ryu e 12 POU MIT 22d ad Abe BA KAN A ASCQRUNMEMD SEE E Eq 13 Device SMON Tools secet er RR ee yy 14 Chapter 2 Introduction to Avaya SMON Manager 15 Starting Avaya SMON Manager Lo oooooooooXWoWococococcomorenaa 15 The Online SMON User Interlace Woo co cc denas gena Rs 15 SMON TAGS uie aded RR erat deo ae en d ied edu dore Mee 16 Online SMON TODIDAaE ho en same hn UR Re uen 16 DIJO E Bd 65 tee Ce KEREN QU qa de Ed UE E due aed 17 Deskigp cirsscacgheasaed Kenakan As rA EER EE RREGCAR 17 Working with SMON Tools oo oowocoooococooco ocoooooooco moms 18 Configuring Display Options ias aka baba 19 Palang Interval 5425 a Rd ed eka meneh SC 19 Dope Vode uai deben des Brie end E SUP Ve s dO dec 20 Heme Per SET POT jue o EX RR hee em o Red Go alba 20 TopN Number of Elements 14 4s o eme ee on xen 20 Avaya SMON Manager User Guide v Table of Contents Conlisuring Report OPuoOns hee RI on XX x al Using Dialog Box Options 2 ia coco oo oo coco Wc oco Wo m o dinas ws 2l Generating REPOMS secsec ssid aies s dex baba 22 Ropon NOW La 2 het ntah en tees Lena Eq qudd 23 AUTO REPO esosew3 wes xS ER X WX ERE E 24
28. SMON Manager User Guide Overview Enterprise Port Statistics Enterprise Voice Port Statistics Enterprise History The basic counters displayed in the bar charts provide a view of the key counters for each switch Placing the cursor over each bar displays an Info Box containing the Type IP address and MAC address of the associated device This allows you to easily track switches The Enterprise Switch Statistics view forms the top layer of the MAC level top down monitoring concept It allows you to view the level of a specific user to isolate network problems guickly and accurately The relevant Device SMON application for each specific device can be opened from within Enterprise Switch Statistics Enterprise Port Statistics is an integral part of Avaya SMON Manager It allows you to see the data passing through selected ports on switches For each port Avaya SMON Manager summarizes the traffic such as good and error unicasts into the switch and packets from the switch If you notice that a particular port displays a disproportionate number of errors this may indicate that a specific device connected to the port is responsible If the attached port supports a Gigabit Ethernet connection only a few hosts will be attached to this port This makes it easy to locate the responsible host Enterprise Voice Port Statistics allows you to see the information on the data passing through Avaya IP telephones For each Avaya I
29. T 5 19 149 49 78 135 P333T 5 20 149 49 78 135 P333T 5 21 149 49 78 135 P333T 5 22 149 49 78 135 P333T 5 23 149 49 78 135 P333T 5 24 0 V Mcsts Pkts IM Errors In Bandwidth IM Collisions V Goo s C Utilization H coi VI Good Pkts Out Utilizati a Last Polling 149 49 78 135 15 58 41 Pkts Sec For Last Interval Items count 104 Avaya SMON Manager User Guide 35 Chapter 4 Using Port Statistics The Port Statistics window allows you to see the data passing through each port in the network For an explanation of the Port Statistics window refer to Understanding the Port Statistics Window on page 36 Using Port Statistics you can Select the ports and LAGs you want SMON to monitor For information on selecting ports and LAGs to monitor refer to Selecting Ports and LAGs to Poll on page 38 Select the ports and LAGs you want SMON to display For information on changing display options refer to Filtering the Port Statistics Display on page 40 Select the counters you want SMON to display For information on selecting counters refer to Port Statistics Counters on page 43 Sort the display For more information on sorting the display refer to Sorting the Display on page 44 Search for specific ports and LAGs For more information refer to u Searching for Ports and LAGs on page 45 Understanding the Por
30. able A 11 SMON History Help Menu Item Description Contents Opens the on line help to the Contents page Help On Activates context sensitive on line help About Avaya SMON Opens a window with Avaya SMON Manager Manager version and copyright information Avaya SMON Manager User Guide 81 Appendix A 82 Avaya SMON Manager User Guide B Setting Up the SMON License Avaya Network Management does not include a license for using SMON Instead a trial version of Avaya SMON Manager is included This trial version expires 60 days after its first use The Avaya SMON Manager with Avaya Network Management package contains a license that allows you to use Avaya SMON Manager on a permanent basis The license is supplied as a separate document in the Avaya SMON Manager with Avaya Network Management package When launching Avaya SMON Manager before entering a valid license key a dialog box for entering the license key is displayed If you purchased the Avaya SMON Manager with Avaya Network Management enter the provided license key This allows unlimited use of Avaya SMON Manager If you purchased the Avaya Network Management package press ENTER This allows use of Avaya SMON Manager for 60 days In addition an embedded license is required for Device SMON for Avaya P130 Avaya P330 and Avaya M770 Devices For more information refer to the appropriate Avaya Device SMON User Guide Note There is no Device SMON for the Av
31. al time These tools include Enterprise Switch Statistics Enterprise Port Statistics Enterprise Voice Port Statistics SMON History Tools Tools providing views and reports of monitoring information gathered over time These tools include Enterprise History Enterprise Switch History Port History Enterprise Voice Port Statistics In addition the Port History tool can be accessed from Enterprise History These tools enable the network administrator to monitor and control history activities of all switches from two central control screens The Enterprise Switch Statistics tool enables the network administrator to monitor network statistics of all switches on the network level in a network which supports SMON As more and more switches are implemented in networks it becomes increasingly important to be able to get a quick view of all the switches The Enterprise Switch Statistics application gives you a bird s eye view of the switched network allowing you to see at a glance which switches are functioning properly and which require attention AII devices on the network which have been discovered by the management umbrella and possess an SMON probe are displayed in a bar Enterprise Switch Statistics displays a concise analysis of the traffic traversing the switch Data is displayed as a bar graph for an understanding of the exact levels of traffic traversing the switches Avaya
32. atus Figure 7 3 Switch History Window 1149 49 77 69 Short Term Collection ve E Counter Type Total Pkts vv Ti t e B ar 14 37 50 Mon Feb 11 02 14 38 20 Mon Feb 11 02 14 38 50 Mon Feb 11 02 m F m Counter us Listbox c s 0 o 0 Switch Histo Report o Status Ba 0 Ki The Title Bar of the Switch History window provides the following information For uploaded data The device name and collection type e For saved data The filename of the saved collection The Counter Type pull down listbox enables you to select the counter you want to see in the Switch History Report The following table provides a list of available counters and their descriptions Table 7 4 Switch History Counters Counter Description Total Pkts The total number of packets entering the switch Multicast Pkts The number of good multicast packets entering the switch Broadcast Pkts The number of good broadcast packets entering the switch CRC Align Errors The number of packets with CRC alignment errors entering the switch Avaya SMON Manager User Guide 71 Chapter 7 Table 7 4 Switch History Counters Continued Counter Description Collisions The number of collisions occurring on the switch Undersize Pkts The number of undersize packets entering the switch Oversize Pkts The number of oversize packets ent
33. aya G250 Avaya G250 BRI or Avaya G350 devices These devices are supported in SMON Manager Avaya SMON Manager User Guide 83 Appendix B 84 Avaya SMON Manager User Guide Index A Accessing History 57 port statistics 35 switch statistics 27 voice port statistics 47 Activating history collection 65 Adding Auto Save devices 66 Auto Save adding devices 66 policy 12 removing devices 66 Avaya SMON Manager introduction 1 overview 4 tools 9 Avaya SMON Manager Guide intended readers ix organization of this guide ix purpose ix C Changing display mode 20 polling interval 19 Collection Log 67 parameters 65 Collection Enterprise History definition 12 duration 13 long term 12 short term 12 Configuring Auto Save 66 polling interval 19 Counters port statistics 43 switch statistics 32 voice port statistics 53 Creating groups of ports and LAGs to monitor 38 groups of switches to monitor 30 Avaya SMON Manager User Guide D Deactivating history collection 65 Desktop 17 59 Device rediscovery 68 Device SMON tools 2 Dialog area 17 Dialog box find IP telephones 55 find ports and LAGs 45 find switches 34 IP telephone group configuration 50 port group configuration 38 switch group configuration 30 Display mode 20 E Enterprise monitoring 3 Enterprise History collections 12 how it works 12 overview 11 window 62 Enterprise Port Statistics overview 11 Enterprise SMON History see History Ent
34. ble in the Port Chart To configure the number of samples visible in the Port Chart 1 Enter a number in the Samples Per Screen field Note The number of samples must be between 1 and the number of buckets in the collection 2 Press ENTER The display changes showing the selected number of samples in the Port Chart The following table provides a description of the information displayed in the Port History Chart Status Bar Table 7 6 Port History Chart Status Bar Item Description Session Start Time The time at which the current Collection started Avaya SMON Manager User Guide 75 Chapter 7 Table 7 6 Port History Chart Status Bar Continued Item Description Session End Time The time at which the current Collection ended Total No of The number of buckets in the collection Samples Samples Per Screen The number of samples visible in the Port Chart Modifying the Port History Display You can modify the display of the Port History Chart To compress the graph to show all of the samples in the collection double click anywhere in the Port Chart The Port Chart displays all of the samples in the collection To zoom in on the graph press SHIFT and select a portion of the graph using the mouse The graph zooms in and displays the selected portion To return the graph display to the configured number of samples per screen click anywhere in the Port Chart The d
35. counters you want displayed Statistics for the checked counters are displayed as bar graphs The following table lists the Voice Port Statistics counters in the Packets statistics set Table 5 2 Voice Port Statistics Counters Packets Counter Description Uncsts Pkts The number of good unicast packets entering the IP telephone Bdcsts Pkts The number of good broadcast packets entering the IP telephone Mests Pkts The number of good multicast packets entering the IP telephone Errors In The number of error packets filtered out by the IP telephone Collisions The number of collisions occurring on the IP telephone Good Pkts Out The number of good packets leaving the IP telephone Avaya SMON Manager User Guide 53 Chapter 5 The following table lists the Voice Port Statistics counters in the Bandwidth statistics set Table 5 3 Voice Port Statistics Counters BandWidth Counter Description In BW The rate at which traffic is entering the IP telephone in Kbps Out BW The rate at which traffic is exiting the IP telephone in Kbps The following table lists the Voice Port Statistics counters in the Utilization statistics set Table 5 4 Voice Port Statistics Counters Utilization Counter Description Util The average percentage of the IP telephone s capacity utilized during the last polling interval
36. cs Window 48 Selecting IP Telephones to Poll Woo ococ auk ede 50 Filtering the Voice Port Statistics Display 52 Voice Fort Statisihics LODB EES ach stad Ree ace app vw de ben Ras 53 Serta the Display sie RESO bar epe CH ERN 54 Searching for IP Telephiuie wi cun Debe saa expers 55 Chapter 6 Introduction to SMON History cece eee ee nee cd Accessing SMON HIStory oie a Raa RHEE HR q XO BB qoe cog a 37 The SMON History User Interface as kaka web pa na nana 57 SMON Sg a ve peers KAN SANA IN aud dod n mede NR 58 SMON History Toolbar owner oki Ry Re 58 PRE SERA icona ga exa pee up gode X o gebe odo qo OR P rub SE pde 59 BIO DO o test asecducexoSsedses doe blades bebe we need 39 vi Avaya SMON Manager User Guide Table of Contents Managing WIBSONVS 22343 Re ARDEN E I ed x MC gos ee UU aa OR 60 Hoy FPEXI REDORH sosesc ERROR REG RA Se AE KE as KE BLN TA 60 Chapter 7 Using SMON History sa comoooococorococcoocooo oco o iid Use Enterse HISDOYY 2o oa cod octG d RR ERO S dE Or pads 62 Understanding the Enterprise History Window 62 Collection PAMNICIES oa REA pep xd ia RA Ka ed 65 Activating Deactivating History Collections 65 MENTAL AWO SIVE seb onu hoe Rb as emp RRI SE 66 Viewing the Collection Log i ewe ER RR RR 67 Relreshine thie Device List 222a Ecke ok e C dob deci 68 Saving the Enterprise History Window sss 69 sme Buch MIO una sauce rian
37. ct Tools Avaya SMON Manager Avaya SMON Manager opens with the Online SMON window To start Avaya SMON Manager from HP OV NNM UNIX or NT OV select Tools Avaya Avaya SMON Manager Avaya SMON Manager opens with the Online SMON window The Online SMON User Interface The user interface consists of the following elements SMON Tabs Tabs providing a method for switching between Online SMON and SMON History Menu Bar Menus for accessing Online SMON functions For information on the full menu structure in Online SMON refer to Online SMON Menus on page 77 Online SMON Toolbar Buttons providing shortcuts to important functions in Online SMON Desktop A resizeable window where Online SMON windows are displayed Avaya SMON Manager User Guide Chapter 2 e Dialog Area A resizeable window where all dialog boxes appear The figure below shows the user interface with its various parts labeled Figure 2 1 Online SMON User Interface SMON Wan V e Tabs A 9j J DAD x Menu Ba fe Dialog Toolbar Area Desktop SMON Tabs The SMON tabs provide a method for switching between the Online SMON window and the SMON History window To view a window click the appropriate SMON tab The relevant window appears Online SMON Toolbar The Toolbar provides shortcuts to the main Online SMON functions and tools The following table describes the buttons on the toolbar and lists the equiva
38. da Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Installation and Repairs Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that
39. e 55 Chapter 5 56 Avaya SMON Manager User Guide 6 Introduction to SMON History This chapter provides an introduction to SMON History and contains the following sections Accessing SMON History Instructions on accessing the SMON History window The SMON History User Interface A detailed description of the SMON History user interface Managing Windows Instructions on managing SMON History windows History Text Report Instructions on generating a text report on SMON history Accessing SMON History To access SMON History click the History tab in the Avaya SMON Manager window SMON History opens The SMON History User Interface The user interface consists of the following elements SMON Tabs Tabs providing a method for switching between Online SMON and SMON History Menu Bar Menus for accessing SMON History functions For information on the full menu structure in SMON History refer to SMON History Menus on page 79 SMON History Toolbar Buttons providing shortcuts to important functions in SMON tools Desktop A resizeable window where SMON History windows are displayed Info Box A pop up box containing information about the item over which the cursor is placed Avaya SMON Manager User Guide 57 Chapter 6 The figure below shows the user interface with its various parts labeled Figure 6 1 SMON History User Interface Desktop Info Box
40. e device with the IP address 153 34 129 64 that was saved at 1 42 PM on February 24 2002 To automatically save History Collections l Select the devices whose collections you want to automatically save To select all the devices in the Enterprise History Table select Edit Select All 66 Avaya SMON Manager User Guide Using SMON History 2 Select Actions Auto Save On History Collections for the selected devices are saved automatically When Auto Save is enabled on a device the Long Term and Short Term Collections are saved automatically Auto Save automatically creates reports and saves them to the A network management station NMS If Auto Save is enabled on many devices for a long period of time and none of the files are CAUTION deleted the NMS s hard disk may become full If this occurs stop the applications that are generating automatic reports and delete the files that are not required To stop automatically saving History Collections 1 Select the devices whose collections you do not want saved automatically To select all devices in the History Table select Edit gt Select All 2 Select Actions Auto Save Off History Collections for the selected devices are no longer saved automatically Viewing the The Collection Log provides information about History Collections being Collection saved automatically To view the Collection Log select View Log Collection Log The Collecti
41. e the last poll e Cumulative The accumulated statistics gathered since the start of the session e Session Average Rate The average of the statistics per polling interval since the start of the session The Items Per Screen enables you to configure the number of switches ports and LAGs visible in the Enterprise Switch or Port Statistics windows To change the number of items visible on the screen enter a number in the Items Per Screen field Note The number of items per screen must be between 1 and 15 The TopN Number of Elements option enables you to configure the number of switches ports and LAGs visible in the Enterprise Switch or Port Statistics windows using TopN filtering TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network To configure the TopN number of elements enter the number of items to display in the Enterprise Switch or Port Statistics window in the TopN field 20 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Configuring Report Options To configure report options for Enterprise Switch Port and Voice Port Statistics select File Options The Options dialog box opens Figure 2 3 Options Dialog Box p Report Setting Reports Directory e Browse CACV 401CVSiEntSMONidata Report Format Tab separated O csv vi Apply be Revert
42. ering the switch Fragments The number of packet fragments entering the switch Jabbers The number of jabbers entering the switch Drop Events The number of dropped events on the switch Total Octets The total number of octets entering the switch Util hundredth The percentage of the switch s bandwidth being used Each row in a Switch History Report represents a port on the selected device The first column in a Switch History Report provides port names Subsequent columns provide the amount of the selected counter at the time and date in the column header The number of columns in a Switch History Report is one more than the number of buckets in the collection 72 Avaya SMON Manager User Guide Using SMON History The following table provides a description of the information displayed in the Switch History Status Bar Table 7 5 Switch History Status Bar Item Description Upload Status The upload status of Switch History When Switch History is uploading data from the device a progress bar is displayed Note The upload progress can be greater than 10096 This occurs when the device saves a new bucket during the upload The uploaded data includes all information saved on the device at the time the upload starts and any information added during the upload However the Upload Status percentage is based on the standard number of buckets in the collection When Switch History fin
43. erprise Switch Statistics overview 10 F Filter TopN 20 32 42 52 VLAN 41 Find IP telephone dialog box 55 Find port dialog box 45 Find switch dialog box 34 Finding IP telephones 55 ports and LAGs 45 switches 34 Format report options 21 85 Index G General options display mode 20 polling interval 19 Generating Enterprise reports 22 Global network monitoring 3 Groups creating port 38 creating switch 30 H History accessing 57 activating collections 65 collections 65 deactivating collections 65 managing windows 25 60 toolbar 58 uploading data 74 user interface 57 History Text Report 60 How to access port statistics 35 access switch statistics 27 access voice port statistics 47 activate history collection 65 add a device to the Auto Save report 66 configure the polling interval 19 create port groups 38 create switch groups 30 deactivate history collection 65 filter ports and LAGs 40 filter switches 32 filter voice ports 52 find ports and LAGs 45 find switches 34 findIP telephones 55 generate reports 22 manage History windows 25 60 modify the Port History display 76 rediscover devices 68 remove a device from the Auto Save report 66 resize the desktop 17 resize the dialog area 17 select directory to save reports 21 select IP telephones to poll 50 select ports and LAGs to poll 38 select switches to poll 30 sort IP telephones 54 sort ports 44 sort switches 33 I upload data to the manageme
44. es in the network TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Switch Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20 To activate the TopN filter click Bul at the bottom of the Enterprise Voice Port Statistics window To deactivate the TopN filter click 24 at the bottom of the Enterprise Voice Port Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Voice Port Statistics window 52 Avaya SMON Manager User Guide Voice Port Statistics Voice Port Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are Packets Counters for selected packet types for each IP telephone e Bandwidth The rate at which traffic is entering and exiting each IP telephone Utilization The utilized capacity of each IP telephone The counters relevant to the selected set of statistics appear under the graph Check the
45. filtering This makes it easier to concentrate on specific devices in the network TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Switch Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20 To activate the TopN filter click Y at the bottom of the Enterprise Switch Statistics window To deactivate the TopN filter click 24 at the bottom of the Enterprise Switch Statistics window To select a rate base select a TopN criteria from the TopN pull down listbox at the bottom of the Enterprise Switch Statistics window Switch Statistics Counters To select a set of statistics to display click one of the option buttons on the lower right hand corner of the window The statistics sets are e Packets Counters for selected packet types for each switch e Bandwidth The rate at which traffic is entering and exiting each switch The counters relevant to the selected set of statistics appear under the graph Check the counters you want displayed Statistics for the checked counters are displayed as bar graphs
46. g on the port or LAG Good Pkts Out The number of good packets leaving the switch Avaya SMON Manager User Guide 43 Chapter 4 The following table lists the Port Statistics counters in the Bandwidth statistics set Table 4 3 Port Statistics Counters BandWidth Counter Description In BW The rate at which traffic is entering the port or LAG in Kbps Out BW The rate at which traffic is exiting the port or LAG in Kbps The following table lists the Port Statistics counters in the Utilization statistics set Table 4 4 Port Statistics Counters Utilization Counter Description Util The average percentage of the port s capacity utilized in the last polling interval Sorting the Display You can sort the display by the device name or any of the counters available for the device To sort the display 1 Click 24 The display is sorted by the selected criteria 2 Select a sorting criterion from the Sort By pull down listbox When sorting by Name the bars appear in ascending order from bottom to top When sorting by packets the bars appear in descending order most traffic at the bottom least traffic at the top 44 Avaya SMON Manager User Guide Port Statistics Searching for Ports and LAGs The Find option allows you to locate a specific port in the Port Statistics window To search for a port or LAG l Click al Or Select Edi
47. gt Aaa Remove All pp aaa an Mf Revert 4 Apply To add VLANs to the Selected VLANs list Select VLANs from the Known VLANs list and click Add Or Double click VLANs in the Known VLANs list The selected VLANs appear in the Selected VLANs list To select all VLANs click Add All All VLANs are added to the Selected VLANs list To remove VLANs from the Selected VLANs list Select VLANs in the Selected VLANs list and click Remove Or Double click VLANs in the Selected VLANs list The selected VLANs are removed from the Selected VLANs list Avaya SMON Manager User Guide 41 Chapter 4 TopN Filtering To remove all items from the Selected VLANs list click Remove All All VLANs are removed from the Selected VLANs list To apply the VLAN filter click Apply The Port Statistics information is filtered To toggle the VLAN filter select Actions Activate VLAN Filter TopN filtering enables SMON to display only the items with the heaviest traffic The TopN filter produces a report for the 1 15 N most active items on the network SMON selects the TopN items by a rate base which you select from the pull down listbox in the Port Statistics window SMON measures the rate base for all the items to find the TopN items and then displays these items and their statistics For information on defining the number of items to display using TopN filtering refer to TopN Number of Elements on page 20
48. he SMON extensions of the RMON standard For Avaya M770 Avaya P130 Avaya C360 Avaya W310 Avaya G250 Avaya G250 BRI Avaya G350 and Avaya P330 Devices SMON monitoring capabilities can be activated by purchasing an SMON license from Avaya Inc Avaya M770 M MLS Devices and Avaya P333R Devices also support the AnyLayer SMON extensions of RMON II The following table shows the SMON monitoring components supported by the various network devices Table 1 1 SMON Monitoring Support by SMON Devices Avaya P330 Avaya Avaya P460 Devices M770 P580 P882 Device W310 C360 DomainX G250 G350 G250 BRI and P130 Devices Enterprise Switch Statistics V y V Enterprise Port Statistics y Y Y Enterprise Voice Port y Statistics Enterprise Port History y Y Switch Statistics y y y Switch wide QoS Indication y VLAN Statistics y y y Port Statistics y y y Ethernet Segment Statistics y y Host Statistics y4 Host Matrix Statistics y4 Port History y y V Protocol Directory A V3 Protocol Distribution y4 E Network Layer Host V3 Statistics IP Network Layer Subnet y4 y3 Statistics IP Avaya SMON Manager User Guide Chapter 1 lAs part of Switch Statistics application Extended Port Statistics are also supported 3 Supported when using the Avaya M770 M MLS supported when using a Avaya P333R module Top Down Monitoring Avaya s SMON applications pr
49. in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Part 68 Answer Supervision Signaling Allowing this equipment to be operated in a manner that does not provide proper answer supervision signaling is in violation of Part 68 rules This equipment returns answer supervision signals to the public switched network when answered by the called station answered by the attendant or routed to a recorded announcement that can be administered by the customer premises equipment CPE user This equipment returns answer supervision signals on all direct inward dialed DID calls forwarded back to the public switched telephone network Permissible exceptions are A call is unanswered A busy tone is received A reorder tone is received Avaya attests that this registered eguipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this eguipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 REN Number For MCCI SCC1 CMC1 G600 and G650 Media Gateways This eguipment complies with Part 68 of the FCC rules On either the rear or inside the front cover
50. include e Protocol Directory e Protocol Distribution Network Layer Host Statistics over IP Network Layer Subnet Statistics over IP Overview of SMON Concepts The SMON applications include Avaya SMON Manager and Avaya Device SMON applications for Avaya Campus devices These applications comprise an RMON compliant network management suite that implements the SMON extensions to RMON Avaya SMON Manager and Avaya Device SMON applications work with the other components of Avaya Network Management to provide a full spectrum of in depth monitoring of switch traffic and network performance Avaya SMON Manager and Avaya Device SMON applications consist of a software console application on a workstation and remote monitoring probes in network devices that support SMON The console applications communicate constantly with the SMON devices on your network The console uses the SNMP protocol to gather information from the devices Avaya SMON Manager and Avaya Device SMON applications provide you with a suite of powerful graphic display tools to view this information Avaya s SMON tools give you detailed analysis of the traffic flow on your switched network from a global view down to a specific host and from total MAC layer traffic down to a specific application protocol all in real time Avaya SMON Manager User Guide Overview SMON Devices Avaya s SMON tools provide monitoring capabilities for network devices that support t
51. ishes uploading data Ready is displayed If the data in the Switch History Report is from a saved file Saved Session is displayed Completion The percentage of the Collection that appears in the Switch History Report Buckets The number of buckets in the collection Auto Save Status Indicates the Auto Save Status If Auto Save is off for the device the Auto Save Status is Auto Save Off If Auto Save is active on the device the Auto Save Status is Auto Save On For more information on Auto Save refer to Activating Auto Save on page 66 Communication Status When Switch History is uploading data from a device the following icon is displayed B i Ge Saving a Switch History Report You can save the information in a Switch History Report to a history file This is useful if you manually uploaded a collection and you want to save it Avaya SMON Manager User Guide 73 Chapter 7 To save a Switch History Report to a file 1 Click del Or Select File Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is his 3 If you want to save the file in a different directory browse to the directory in which you want to save the file 4 Click Save The Switch History Report is saved to the file Using Port History This section provides information about using the Port History Chart and include
52. isplay Options on page 19 Avaya SMON Manager User Guide 49 Chapter 5 Selecting IP Telephones to Poll To reduce strain on the network Avaya SMON Manager enables you to select the IP telephones that are monitored SMON only polls the IP telephones you select Select the IP telephones you want SMON to monitor using the Voice Port Group Configuration dialog box To open the Voice Port Group Configuration dialog box Click Pil Or Select Actions gt Configuration The Voice Port Group Configuration dialog box opens Figure 5 2 Voice Port Group Configuration Dialog Box gd a HIP Phone Group Configuration All Avaya IP Phones V Available IP List of Selected 149 49 138 11 149 49 138 12 Available phones 2 Selected phones 0 The Known IP Phones box shows the IP telephones in the network You can monitor the progress of the learning process in the progress bar located below the Known IP Phones box To sort the IP telephones displayed in the Known IP Phones listbox select a sorting method from the pull down list under the Known IP Phones listbox Sorting methods include IP Address The IP telephones are sorted by IP address IP Phone Type The IP telephones are sorted by IP telephone type 50 Avaya SMON Manager User Guide Voice Port Statistics Note Selecting Network or IP telephone type selects all IP telephones under the selected ob
53. isplay returns to the configured number of samples per screen 76 Avaya SMON Manager User Guide A Avaya SMON Manager Menus This appendix provides the full structure of the menus in Avaya SMON Manager Online SMON Menus This section gives the full structure of the menus in the Online SMON page of Avaya SMON Manager File Menu Table A 1 Enterprise SMON File Menu Item Description New Switch Statistics Opens or activates the Enterprise Switch Statistics window New gt Port Statistics Opens or activates the Enterprise Port Statistics window New Voice Port Statistics Opens or activates the Enterprise Voice Port Statistics window Close Closes the active window Auto Report Opens the Auto Report dialog box Report Now Opens the Report Now dialog box Options Opens the Options dialog box Exit Closes Avaya SMON Manager Edit Menu Table A 2 Enterprise SMON Edit Menu Item Description Configuration Opens the Port or Switch Configuration dialog box Avaya SMON Manager User Guide 77 Appendix A Table A 2 Enterprise SMON Edit Menu Continued Item Description Find Opens the Find dialog box View Menu Table A 3 Enterprise SMON View Menu Item Description Customize Opens the Customize Switch or Port dialog box Pause Stops all polling Define VLA
54. ject To refresh the Known IP Phones list click Refresh Note Clicking Refresh also refreshes the list of switches in the Switch Configuration dialog box and the list of ports in the Port Configuration dialog box To add IP telephones to the List of Selected Select IP telephones from the Known Network and click Or Double click IP telephones in the Known Network The selected IP telephones appear in the List of Selected To select all IP telephones click gt gt All IP telephones are added to the List of Selected Note If the application cannot determine the port to which the IP telephone is directly linked the IP telephone cannot be moved to the List of Selected To remove IP telephones from the List of Selected Select the IP telephones in the List of Selected and click Or Double click IP telephones in the List of Selected The selected IP telephones are removed from the List of Selected To remove all IP telephones from the List of Selected click All IP telephones are removed from the List of Selected Avaya SMON Manager User Guide 51 Chapter 5 Filtering the Voice Port Statistics Display By default information from all IP telephones selected in the Voice Port Group Configuration dialog box is displayed in the Voice Port Statistics window You can limit information being displayed to specific IP telephones using TopN filtering This makes it easier to concentrate on specific devic
55. lent menu options Table 2 1 Online SMON Toolbar Buttons Button Description Menu Activates the Switch Statistics tool File gt New gt Switch Statistics EA Activates the Port Statistics tool File New Port Statistics i Activates the Voice Port Statistics File New Voice tool Port Statistics Opens the Configuration dialog box Edit Configuration m 16 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Table 2 1 Online SMON Toolbar Buttons Continued Button Description Menu Produces a report file for importing to File gt Report Now a spreadsheet or word processor m Temporarily stops and then restarts View Pause collection of SMON data When the collection of SMON data is paused the background of the chart appears white H Searches for a specific item Edit gt Find Isi Opens the Customize View dialog View Customize box ke Opens context sensitive on line help Help Help On If a tool is not active clicking the corresponding Online SMON toolbar button launches the tool If a tool is already active clicking the corresponding Online SMON toolbar button brings the tool to the foreground For more information about the individual tools refer to Avaya SMON Manager Tools on page 10 Dialog Area The area on the right side of the user interface is where all dialog boxes appear This area ca
56. ling intervals bandwidth and utilization counters may be inaccurate For information on Port Statistic counters refer to Port Statistics Counters on page 43 For more information about modifying the display refer to Configuring Display Options on page 19 Avaya SMON Manager User Guide 37 Chapter 4 Selecting Ports and LAGs to Poll To reduce strain on the network Avaya SMON Manager enables you to select the ports and LAGs that are monitored SMON only polls the ports and LAGs you select Select the ports and LAGs you want SMON to monitor using the Port Group Configuration dialog box To open the Port Group Configuration dialog box Click Pil Or Select Edit gt Configuration The Port Group Configuration dialog box opens Figure 4 2 Port Group Configuration Dialog Box f BC g Port Group Configuration J IP Address X Available IP List of Selected Q gt Network OS 149 49 77 1 L 34 Available ports 318 Selected ports 0 The Known Ports box shows the device ports in the network You can monitor the progress of the learning process in the progress bar located below the Known Ports box To sort the ports displayed in the Known Ports listbox select a sorting method from the pull down list under the Known Ports listbox Sorting methods include IP Address The ports are sorted by IP address Valuable Ports Onl
57. lities of RMON in the following ways It provides additional tools and features for monitoring in the switch environment It provides a global view of traffic flow in a network with multiple switches SMON extends both RMON I for the MAC layer and RMON II for the network layer and above SMON monitoring collects and displays data in real time Using SMON monitoring you can get A global view of traffic for all switches on the network An overall view of traffic passing through a specific switch Detailed data about the hosts transmitting packets or cells through a switch An analysis of traffic passing through each port connected to a switch A view of traffic between various hosts connected to a switch Figure 1 1 SMON Monitoring Network Center i Multifunction Device Server Router SMON Management Station Modular Device Device Avaya SMON Manager User Guide Overview Switch Monitoring Effective switch management reguires a comprehensive monitoring mechanism RMON monitoring is not sufficient for switches RMON probes can only be used to monitor and analyze a single segment When you deploy a switch in the network there are additional components in the network that can not be monitored using RMON such as switch ports VLAN and statistics for all ports SMON meets this challenge by extending RMON to the switched network The SMON extensions of RMON allow the network administrator to ana
58. lyze the switched network and all of its components Enterprise Monitoring Switches are often used in networks with a complex topology Switches are typically deployed at the center of an enterprise network between clients and servers or in backbones to provide high bandwidth and secure connectivity Avaya SMON Manager uses a client server architecture for enterprise monitoring SMON extends RMON to provide global monitoring for complex networks Avaya SMON Manager tools provide a network wide view of all switched devices in the network They enable you to monitor the entire network in a single window SMON Management Applications The management applications provided by the SMON extension of RMON include SMON I tools on the MAC layer and AnyLayer SMON tools on the network layer and above The SMON I tools extend RMON I to provide switch monitoring and global network monitoring on the MAC layer These tools include Enterprise Switch Statistics Enterprise Port Statistics Enterprise History Switch Statistics e Switch wide Quality of Service QoS indication provided as part of Switch Statistics Avaya SMON Manager User Guide 3 Chapter 1 e VLAN Statistics e Port Statistics e Extended Port Statistics e Ethernet Segment Statistics Host Statistics Host Matrix Statistics e Port History The AnyLayer SMON tools extend RMON II to provide switch monitoring on the network layer and above These tools
59. mples You can upload the data at any time during the collection period even before it is completed By analyzing this data using Port History you can view the times and locations of the peak activity periods on the network 12 Avaya SMON Manager User Guide Overview The key parameters for collections are Collection Duration The interval for each collection This defines how long the agent collects and stores the History data For example a collection duration of 2 weeks results in the agent collecting and storing data for 2 weeks The longer the collection the longer the interval between when the agent collects data Status This defines whether a collection is active the agent collects data or inactive the agent does not collect data When setting an automatic upload of data for a Collection the management station only uploads data for active Collections Port History Using the Port History tool you can access detailed history information collected by an SMON probe This application is launched from the Enterprise Switch History application The benefits of Port History include Quality information reports about the performance of specific ports The ability to work on all switch ports at the same time The ability to plan for expected times when ports on the network are reaching their full capacity after analyzing the performance e The ability to view the effect of a change of configuration on
60. n be resized by dragging the vertical splitter bar with the mouse When a dialog box opens it replaces the current dialog box in the Dialog Area Desktop The left side of the application window is the Desktop This area can be resized by dragging the vertical splitter bar with the mouse Online SMON windows can be resized and minimized Minimized windows are shown at the bottom of the Desktop Avaya SMON Manager User Guide 17 Chapter 2 Working with SMON Tools The following sections describe features that can help you use Online SMON tools more effectively The topics include Configuring Display Options Instructions on how to configure general Online SMON options Configuring Report Options Instructions on how to configure display options in the Switch Port and Voice Port Statistics applications Using Dialog Box Options Instructions on using the dialog box options Generating Reports Instructions on how to generate reports e Managing Windows Instructions on how to manage Online SMON windows 18 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Configuring Display Options To configure display options for Enterprise Switch Port or Voice Port Statistics 1 Activate the application for which you want to configure display options 2 Click CH Or Select View gt Customize The Customize View dialog box opens Figure 2 2 Customize View Dialog Box E E
61. net or specific IP host that is the source of the traffic discovered using Protocol Distribution Figure 1 3 Top Down Monitoring for Upper Layers Protocol Distribution Subnet Network Monitoring Subnet Statistics User Monitoring Host Statistics 8 Avaya SMON Manager User Guide Overview SMON Tools The SMON tools are divided into the following e Avaya SMON Manager Tools These tools provide global monitoring capabilities for multiple SMON devices on a network Device SMON Tools These tools monitor specific devices Figure 1 4 SMON Tools Enterprise SMON e Enterprise Switch Statistics e Enterprise Port Statistics Enterprise History DeviceSMON Switch Statistics QoS priority E VLAN Statistics Port Statistics HTM HK Port History Il II Segment Statistics D ITI Host Statistics ITI IURE Host Matrix il Hl Protocol Directory Protocol Distribution Network Layer Host Statistics IP Network Layer Subnet Statistics IP Network Layer Network Statistics IPX RMON Avaya SMON Manager User Guide 9 Chapter 1 Avaya SMON Manager Tools Enterprise Switch Statistics Avaya SMON Manager tools provide global monitoring capabilities for multiple SMON devices on a network There are two types of SMON Manager tools Online SMON Tools Tools providing network wide switch and port monitoring information in re
62. notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this eguipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and reguirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant It is recommended that repairs be performed by Avaya certified technicians The eguipment cannot be used on public coin phone service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission Or corporation commission for information This equipment if it uses a telephone receiver is hearing aid compatible Canadian Department of Communications DOC Interference Information This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada This equipment meets the applicable Industry Cana
63. nt to see and configure in the Enterprise History window The available collection types are Long Term and Short Term Collections 62 Avaya SMON Manager User Guide Using SMON History The following table provides a list of the columns in the History Table and their descriptions Table 7 1 History Table Fields Column Description Status The status of the selected collection Possible statuses are gt The selected history collection is active Wi The selected history collection is inactive Name The device name Address The device s IP address Auto Save Indicates if this collection participates in the Auto Save scheme On or not Off For more 4 information refer to Activating Auto Save on page 66 Duration The total collection duration time Interval The sampling interval for this collection i e how often the device collects the History data for this Collection Started The date and time when this Collection was started on the device This field is empty if the Status is inactive Last Auto Save The date and time of the last automatic save of this Collection from the device If the save was not successful an error indicator appears This field is updated with every Auto Save performed on this Collection It is applicable only if the Collection is active and Auto Save policy is active on the device For more information refer t
64. nt station 74 use dialog box options 21 use display mode option 20 use port statistics 36 use switch statistics 28 use the polling interval option 19 use TopN port filtering 42 use TopN switch filtering 20 32 use TopN voice port filtering 52 use voice port statistics 48 view the Collection Log 67 work with the Online SMON tools 18 Intended users ix Introduction 1 IP telephones L finding 55 LAGs finding 45 Log Collection 67 Long term history collection 12 M MAC layer top down monitoring 6 Management applications 3 Managing windows 25 60 Monitoring 0 global network 3 multi tiered 6 switch 3 top down 6 Online SMON toolbar 16 tools 10 user interface 15 working with the tools 18 Organization of this guide ix Overview of Avaya SMON Manager 4 P Policy Auto Save 12 Polling interval 19 selecting IP telephones 50 selecting ports and LAGs 38 selecting switches 30 setting interval 19 86 Avaya SMON Manager User Guide Index Port group configuration dialog box 38 Port History modifying 76 overview 13 Port statistics accessing 35 counters 43 tool 35 using 36 window 36 Ports filtering the display 40 finding 45 TopN filtering 42 Purpose of this guide ix R Rediscovering devices 68 Removing Auto Save devices 66 Reports format options 21 generating 22 selecting a directory 21 Resizing desktop 17 59 dialog area 17 RMON standard 1 S Sa
65. nterprise History refer to Enterprise History on page 11 Avaya SMON Manager User Guide 61 Chapter 7 Using Enterprise History This section provides information about using Enterprise History and includes the following topics e Understanding the Enterprise History Window e Collection Parameters e Activating Deactivating History Collections Activating Auto Save e Refreshing the Device List Saving the Enterprise History Window Understanding the Enterprise History Window The Enterprise History window provides a list of supported devices in the network their collection parameters and Auto Save status The Enterprise History window appears when SMON History opens and cannot be closed while SMON History is running Figure 7 1 Enterprise History Window enterprise History i Status Name Address Auto Save Duration Interval C ol ection 1 449 49 71 68 149 49 77 68 o 5 Minutes 30 Sec 149 49 77 414 41494947411 Off 5 Minutes 30 Sec Li st box 149 49 77 81 149 49 77 81 off 5 Minutes 30 Sec 149 49 77 69 149 49 77 69 off 5 Minutes 30 Sec 449 49 77 99 149 49 77 99 off 5 Minutes 30 Sec Hi sto ry 449 49 77 464 149 49 77 461 Off 25 Minutes 30 Sec Tab e 149 49 77 59 149 49 77 59 off 25 Minutes 30 Sec 149 49 77 130 149 49 77 430 Off 5 Minutes 30 Sec Auto Save Disabled The Collection Listbox enables you to select the collection type you wa
66. o Activating Auto Save on page 66 The following table provides a description of the information displayed in the Enterprise History status bar Table 7 2 Enterprise History Status Bar Item Description Discovery Status The discovery status of SMON History When Enterprise History is learning the network devices a progress bar is displayed When SMON History finishes learning the network devices Ready is displayed Avaya SMON Manager User Guide 63 Chapter 7 Table 7 2 Enterprise History Status Bar Continued Item Description Last Discovery The date and time of the most recent discovery Total Devices The number of devices listed in the History Table Auto Save Status Indicates the Auto Save Status If Auto Save is off for all devices the Auto Save Status is Disabled If Auto Save is active on one or more devices the Auto Save Status is Enabled For more information on Auto Save refer to Activating Auto Save on page 66 Communication When SMON History is learning the network Status devices the following icon is displayed Bl Ge 64 Avaya SMON Manager User Guide Using SMON History Collection Parameters Each product family such as the Avaya P130 or Avaya P882 Device is assigned certain predefined collection parameters The collection parameters consist of the duration of the collection the interval at which information is
67. ode Off premises station OL13C 9 0F RJ2GX RJ21X RJ11C DID trunk 02RV2 T 0 0B RJ2GX RJ21X CO trunk 02GS2 0 3A RJ21X 02LS2 0 3A RJ21X Tie trunk TL31M 9 0F RJ2GX Basic Rate Interface 02IS5 6 0F 6 0Y RJ49C 1 544 digital interface 04DU9 B 6 0F RJ48C N RJ48M 04DU9 IK 6 0F RJ48C N RJ48M 04DU9 IS 6 0F RJ48C N RJ48M 120A4 channel service 04DU9 D 6 0Y RJ48C unit N For G350 and G700 Media Gateways Manufacturer s Port FIC Code SOC Network Identifier REN Jacks A S Code Ground Start CO trunk 02GS2 1 04 RJ11C DID trunk 02RV2 T AS 0 RJ11C Loop Start CO trunk 02LS2 0 5A RJ11C 1 544 digital interface 04DU9 BN 6 0Y RJ48C 04DU9 DN 6 0Y RJ48C 04DU9 IKN 6 0Y RJ48C 04DU9 ISN 6 0Y RJ48C Basic Rate Interface 021IS5 6 0F RJ49C For all media gateways If the terminal eguipment for example the media server or media gateway causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be reguired But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance
68. omplies with and conforms to the following international EMC standards and all relevant national deviations Limits and Methods of Measurement of Radio Interference of Information Technology Equipment CISPR 22 1997 EN55022 1998 and AS NZS 3548 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement CISPR 24 1997 and EN55024 1998 including Electrostatic Discharge ESD IEC 61000 4 2 Radiated Immunity IEC 61000 4 3 Electrical Fast Transient IEC 61000 4 4 Lightning Effects IEC 61000 4 5 Conducted Immunity IEC 61000 4 6 Mains Freguency Magnetic Field IEC 61000 4 8 Voltage Dips and Variations IEC 61000 4 11 Power Line Emissions IEC 61000 3 2 Electromagnetic compatibility EMC Part 3 2 Limits Limits for harmonic current emissions Power Line Emissions IEC 61000 3 3 Electromagnetic compatibility EMC Part 3 3 Limits Limitation of voltage changes voltage fluctuations and flicker in public low voltage supply systems Federal Communications Commission Statement Part 15 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used
69. on Log opens Figure 7 2 Collection Log F collection LOG IP Address Collectin Type Auto Save Time Auto Save Status 149 49 77 69 Short Term Collection 02 14 02 17 41 39 Succeeded I 149 49 77 99 Short Term Collection 0244 02 17 41 44 Succeeded 149 49 77 130 Short Term Collection 0244 02 17 41 44 Succeeded 149 49 77 68 Short Term Collection 02 14 02 17 46 06 Succeeded 149 49 77 69 Short Term Collection 02 14 02 17 46 40 Succeeded 149 49 77 99 Short Term Collection 02 14 02 17 46 44 Succeeded Hu 149 49 77 130 Short Term Collection 0244 02 17 46 46 Succeeded jl 149 49 77 68 Short Term Collection 02 14 02 17 51 06 Succeeded 149 49 77 69 Short Term Collection 0244 02 17 51 39 Succeeded The Collection Log contains the following fields IP Address The IP address of the device for which the History Collection was saved Collection Type The type of History Collection saved Long Term or Short Term Avaya SMON Manager User Guide 67 Chapter 7 Auto Save Time The date and time at which the History Collection was saved e Auto Save Status The status of the Auto Save action for the History Collection If the Auto Save was successful the Auto Save Status is Succeeded If the Auto Save was not successful the Auto Save Status contains the reason for the failure You can save the Collection Log to a comma separated value CSV file This file can then be imported into a spreadsheet or database prog
70. on each of the agents e Activating Port History on the console to display the History data stored on an agent The main advantages of using History data are Quality information about network performance are received After analyzing the performance you can plan accordingly for expected times when ports on the network are reaching their full capacity Data is collected on all switch ports at the same time e Statistics can be imported into an external application such as a database or spreadsheet for more detailed analysis Data can be graphically displayed to view history behavior The Enterprise History application can save History data from the agents in the network manually or automatically Manual upload means that you must select an agent and then activate the upload Automatic upload means that the Enterprise History application saves the data according to a predefined interval for selected agents Enterprise Switch History provides the option to use two collections at the same time a long term collection and a short term collection The short term collection consists of data collected at brief intervals This provides a complete breakdown of network performance over a few hours or days The long term collection consists of data collected at longer intervals over a period of a few days or weeks This method provides a long term view of the network A collection period is divided into a maximum number of separate sa
71. onitor using the Switch Group Configuration dialog box In addition using the Switch Group Configuration dialog box you can save groups of switches to be monitored To open the Switch Group Configuration dialog box Click Wi Or Select Edit gt Configuration The Switch Group Configuration dialog box opens Figure 3 2 Switch Group Configuration Dialog Box pe Switch Group Configuration Groups r Awailable Groups Q9 4 ALL GROUPS ei floor 1 switche em floor 2 ases S 149 49 77 33 S 149 49 77 34 8 149 49 77 35 List of Selected Available switches 10 Selected switches 0 Refresh Lok cancel Apply Group x A The Known Network box shows the devices in the network You can monitor the progress of the learning process in the progress bar located below the Known Network box To sort the switches displayed in the Known Network listbox select a sorting method from the pull down list above the Known Network listbox Sorting methods include IP Address The devices are sorted by IP address Device Type The devices are sorted by device type 30 Avaya SMON Manager User Guide Switch Statistics Groups The devices are sorted by groups Only devices in groups are listed Moving a group to the List of Selected selects all devices that are members of the group To refresh the Kn
72. ovide multi tiered monitoring capabilities both for the MAC layer SMON I and for upper layers AnyLayer SMON Multi tiered monitoring enables you to use powerful top down network monitoring techniques Top down monitoring begins when you notice particular traffic flow patterns in a global view of your network You then progessively focus in until you find the specific source or sources of the traffic Using this method the amount of information you need to assess is kept to a minimum Top down monitoring is robust enough to keep you in control of even the most complex and sophisticated networks Top Down The top tier for Avaya SMON monitoring at the MAC layer SMON I is Monitoring Enterprise Switch Statistics The Enterprise Switch Statistics tool shows for the MAC summary traffic statistics for all switches in your network Layer The next two tiers provide a general look at the traffic passing through a specific switch In this way you can view at a glance whether the switch is functioning efficiently and effectively These tiers provide answers to questions such as Is there more traffic than usual passing through this switch e Are there more error packets than usual How much traffic is passing through the VLANs Dothe VLANs have equal loads 6 Avaya SMON Manager User Guide Overview Top Down Monitoring for the Upper Layers The lower monitoring tiers provide more focused views of the traffic on the device They allo
73. own Network list click Refresh The devices in the network are relearned Note Clicking Refresh also refreshes the list of device ports in the Port Group Configuration dialog box and the list of IP telephones in the Voice Port Configuration dialog box To add switches to the List of Selected Select switches from the Known Network and click Or Double click switches in the Known Network The selected switches appear in the List of Selected To select all switches click All switches are added to the List of Selected To remove switches from the List of Selected Select the switches in the List of Selected and click Or Double click switches in the List of Selected The selected switches are removed from the List of Selected To remove all items from the List of Selected click All switches are removed from the List of Selected To save the switches in the List of Selected as a group l Click Group The Save Group dialog box opens Figure 3 3 Save Group Dialog Box x Save as switch group with name 2 Enter a name for the group 3 Click OK The switch group is created Avaya SMON Manager User Guide 31 Chapter 3 Filtering the Switch Statistics Display By default information from all switches selected in the Switch Group Configuration dialog box is displayed in the Switch Statistics window You can limit information being displayed to specific ports using TopN
74. ption of SMON switch monitoring technology e Overview of SMON Concepts An introduction to SMON concepts SMON Tools An introduction to different types of SMON tools What is RMON RMON is the internationally recognized and approved standard for detailed analysis of shared Ethernet and Token Ring media It ensures consistency in the monitoring and display of statistics between different vendors RMON s advanced remote networking capabilities provide the tools needed to monitor and analyze the behavior of segments on a network In conjunction with an RMON agent RMON gathers details and logical information about network status performance and users running applications on the network An RMON agent is a probe that collects information about segments hosts and traffic and sends it to a management station The network administrator uses software tools to view the information collected by the RMON agent on the management station RMON has two levels e RMON I analyzes the MAC layer Layer 2 in the OSI seven layer model e RMON II analyzes the upper layers Layers 3 and above Avaya SMON Manager User Guide Chapter 1 What is SMON RMON is an industry standard that Avaya Inc and other companies have adopted in their network management applications Avaya has taken the RMON standard and extended it to the switching environment SMON is an extension of the RMON standard SMON adds to the monitoring capabi
75. ram To save the Collection Log to a CSV file 1 Click del Or Select File Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is csv 3 Browse to the directory in which you want to save the file 4 Click Save The file is saved To clear the Collection Log click Clear The Collection Log is cleared To close the Collection Log click Close The Collection Log closes Refreshing the Device List You can refresh the list of devices in the Enterprise History window This is useful after network devices are added to or removed from the network To refresh the list of devices in the Enterprise History window Click RI Or Select View Refresh SMON History relearns the devices in the network and refreshes the device list in the Enterprise History window 68 Avaya SMON Manager User Guide Using SMON History Saving the Enterprise History Window You can save the information in the Enterprise History window to a comma separated value CSV file This file can then be imported into a spreadsheet or database program To save the Enterprise History window toa CSV file 1 Click del Or Select File Save As A file browser opens 2 Enter a name for the file in the File name field Note The extension for the filename is csv 3 Browse to the directory in which you want to save the file 4 Click Save The file is saved Avaya SMO
76. rces from a variety of sources including but not limited to Installation documents System administration documents Security documents Hardware software based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications eguipment you and your peers should carefully program and configure Your Avaya provided telecommunications systems and their interfaces Your Avaya provided software applications as well as their underlying hardware software platforms and interfaces Any other eguipment networked to your Avaya products TCP IP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Standards Compliance Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipmen
77. remove all items from the List of Selected click All ports and LAGs are removed from the List of Selected Avaya SMON Manager User Guide 39 Chapter 4 To save the ports and LAGs in the List of Selected as a group 1 Click Group The Save Group dialog box opens Figure 4 3 Save Group Dialog Box AA Save group E x Save as port group with name 2 Enter a name for the group 3 Click OK The port group is created Filtering the Port Statistics Display By default information from all ports and LAGs selected in the Port Group Configuration dialog box is displayed in the Port Statistics window You can limit information being displayed to specific ports and LAGs using VLAN and TopN filters In addition you can sort the display For information on sorting the display refer to Sorting the Display on page 44 40 Avaya SMON Manager User Guide Port Statistics VLAN Filtering You can filter the ports and LAGs displayed in the Port Statistics window by VLAN Only ports that are members of the selected VLANs are displayed in the Port Statistics window This makes it easier to concentrate on specific VLANs in the network To open the VLAN Filter dialog box select View Define VLAN Filter The VLAN Filter dialog box opens Figure 4 4 VLAN Filter Dialog Box Bi Define VLAN Filter Known VLANs Selected VLANs j Vian 1 4 Remove
78. rt is available in the port s Info Box There are errors on the device View the device s Info Box for more detailed information e The table below describes the items found in the Switch Statistics status bar Table 3 1 Switch Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled Pkts Sec For Last Interval The average bandwidth utilization for the device over the last polling interval Items count Total number of devices being polled Switches in the Switch Statistics window can be labeled with the switch s IP address the default device name or the user defined name for the switch To toggle the display of user defined names for switches select View Switch Default Naming The display of user defined names for switches is toggled For information on Switch Statistics counters refer to Switch Statistics Counters on page 32 For more information about modifying the display and the available 4 toolbar status bar and mouse movement options refer to Configuring Display Options on page 19 Avaya SMON Manager User Guide 29 Chapter 3 Selecting Switches to Poll To reduce strain on the network Avaya SMON Manager enables you to select the switches that are monitored SMON only polls the switches you select Select the switches you want SMON to m
79. s provide information about a device collection or point on a Port Chart When the cursor is placed over a device in the History Table a port in a History Collection or a point in a Port Chart for about 2 seconds an Info Box opens Figure 6 2 Info Box Total Pkts 536 Multicast Pkts 0 Broadcast Pkts 15 CRC Align Errors 0 Collisions 0 Undersize Pkts 0 Oversize Pkts 0 Fragments 0 Jabbers 0 Drop Events 0 Total Octets 50171 Utilization 95 0 To close the Info Box move the mouse When the cursor is placed over a device in the History Table the Info Box provides the device s name location IP address and type When the cursor is placed over a statistic in a History Collection the Info Box provides all the counters on the port for the selected interval Avaya SMON Manager User Guide 59 Chapter 6 When the cursor is placed over a point in a Port Chart the Info Box displays the counter counter value and time for the selected point To toggle the display of Info Boxes select View Info Box The display of Info Boxes is toggled Managing Windows When using SMON History to view collections you may have a large number of open windows SMON History enables you to manage open windows easily To cascade all open windows select Window Cascade To bring the next window in the list to the front select Window Next To bring the previous window in the list to the front select Window gt
80. s the following topics Opening the Port History Chart e Understanding the Port History Chart Modifying the Port History Display Opening the Port History Chart The Port History Chart provides a chart with traffic statistics for a selected port To open the Port History Chart for a port 1 Select a port from a Switch History Report 2 Click ual Or Select View Port Chart The Port History Chart opens with information on the selected port 74 Avaya SMON Manager User Guide Using SMON History Understanding the Port History Chart The Port History Chart provides a graphical representation of the traffic on the selected device during the selected collection Figure 7 4 Port History Chart EJP333T 43 149 49 77 69 Port History IM Bdcstsin V Mcstsin MM Collisions i CRCIn E Under In vreem 0 j Overin Mi Fragmnt Z Jabbersin W Total Oct Util Vj Drop Eve Session Start Time 14 37 50 Session End Time 14 42 20 Total Ho of Samples 10 Samples Per Screen 10 The Port Chart shows the traffic on the port during the period of the collection Each counter is represented by a line of a different color The Counters checkboxes enable you to select the counters you want displayed in the Port Chart To view a counter in the Port Chart check the counter s checkbox The Samples Box enables you to configure the number of samples visi
81. t Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 60950 3rd Edition or IEC 60950 1 Ist Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE CB 96A Safety of Information Technology Equipment CAN CSA C22 2 No 60950 00 UL 60950 3rd Edition or CAN CSA C22 2 No 60950 1 03 UL 60950 1 Safety Requirements for Information Technology Equipment AS NZS 60950 2000 One or more of the following Mexican national standards as applicable NOM 001 SCFI 1993 NOM SCFI 016 1993 NOM 019 SCFI 1998 The equipment described in this document may contain Class 1 LASER Device s These devices comply with the following standards EN 60825 1 Edition 1 1 1998 01 21 CFR 1040 10 and CFR 1040 11 The LASER devices used in Avaya eguipment typically operate within the following parameters Typical Center Wavelength Maximum Output Power 830 nm 860 nm 1 5 dBm 1270 nm 1360 nm 3 0 dBm 1540 nm 1570 nm 5 0 dBm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures Contact your Avaya representative for more laser product information Electromagnetic Compatibility EMC Standards This product c
82. t group configuration dialog box 50 Voice port statistics W Welcome to Avaya SMON Manager ix What is RMON 1 What is SMON 2 accessing 47 Who should use this guide ix counters 53 Window l tool 47 Enterprise History 62 E Windows managing 25 60 using 48 Working with SMON tools 18 window 48 88 Avaya SMON Manager User Guide
83. t gt Find The Find Port dialog box opens Figure 4 5 Find Port Dialog Box Port LAG Name Port LAG Number dh 2 Do one of the following e To search for a port or LAG by name a Click the Por LAG Name option button b Enter the port name or part of the port name in the Port LAG Name field c Click Find The found port or LAG is highlighted for easy identification Note If you enter only part of the name SMON will find the first time the value appears Avaya SMON Manager User Guide 45 Chapter 4 To search for a port or LAG by port number a Click the Port LAG Number option button b Enter the port number in the Por LAG Number field c Click Find The found port or LAG is highlighted for easy identification To remove the highlight from the application window click in the Port Statistics window The highlight disappears Note The Find button changes to Find Next until all instances of the search information have been found 46 Avaya SMON Manager User Guide 5 Voice Port Statistics Voice Port Statistics allows you to see the data passing through each Avaya IP telephone in the network For a detailed overview of Enterprise Voice Port Statistics refer to Enterprise Voice Port Statistics on page 11 Accessing Voice Port Statistics To access the Voice Port Statistics window Click i Or Select File gt New gt Voice Port Statistics The Voice Port Statis
84. t radio disturbance may occur in which case the user may be required to take corrective actions COMET PRLS RIS BEM VCCI Dit CESS 7 2A AMARA C ORE RAE CHAT Sb BR mere IL EBHVIET LD ME BNN AE eT Skik NAILS ET To order copies of this and other documents Call Avaya Publications Center Voice 1 800 457 1235 or 1 207 866 6701 FAX 1 800 457 1764 or 1 207 626 7269 Write Globalware Solutions 200 Ward Hill Avenue Haverhill MA 01835 USA Attention Avaya Account Management E mail totalware gwsmail com For the most current versions of documentation go to the Avaya support Web site http www avaya com support Table of Contents POG mn FREES ibn Ea NE Ea IE EN ar TI The Purpose of This Guide i bee RR RRRRE Mia na ix Who Should Use This Guide as castaces te ba rr xod ix Cresson of This Guide 54i p Is GREEK WERT BE ix Chapter 1 OMNFVIEWL ok 6k oma pa ea bang bat WK RMON were pen Kou ee CE obo EROR PORES RR 1 Yehatis SMON ken et re ena pep XE Peta Pd pn pica E Swibch Monitoring 4 5 pug ERR CORR Ke pol WARS VOR CORR 3 Emterprise MOnitOriDE Quake bedeir i Kr dO X ER S 3 SMON Management Applications 3 Overview of SMON Concepts llle d SMON DEVES ossis du ea Oh sg Ubi ee brane doe Eq 5 Top Down Monitonng 2455 pesce ue EK EN EK KR be RB 6 Top Down Monitoring for the MAC Layer 6 Top Down Monitoring for the Upper Layers Fi SMON PUG
85. t Statistics Window The Port Statistics window is organized as follows The X axis represents packets or percentage of utilization The Y axis represents ports and LAGs Each row on the graph corresponding to a port or LAG is labeled on the Y axis with a port number LAG number or with the user defined name of a port An asterisk following the name of a port or LAG indicates that extra information about the port is available in the port s Info Box 36 Avaya SMON Manager User Guide Port Statistics The table below describes the items found in the Port Statistics status bar Table 4 1 Port Statistics Status Bar Items Item Description Last Polling The IP address of the last device polled and the time when the device was last polled Pkts Sec For Last The average bandwidth use over the last polling Interval interval Items count Total number of ports being polled Ports in the Port Statistics window can be labeled with the port s IP address and port number the default device name or the user defined name for the port LAGs in the Port Statistics window can be labeled with the LAG IP address and LAG number the default device name or the user defined name for the LAG To toggle the display of user defined names for ports and LAGs select View Port Default Naming The display of user defined names for ports and LAGs is toggled Note For high speed ports and LAGs with large pol
86. t to view Avaya SMON Manager User Guide 25 Chapter 2 26 Avaya SMON Manager User Guide 3 Switch Statistics Switch Statistics allows you to see the data passing through each switch in the network For a detailed overview of Enterprise Switch Statistics refer to Enterprise Switch Statistics on page 10 Accessing Switch Statistics To access the Switch Statistics window 1 Click g Or Select File gt New gt Switch Statistics The Switch Statistics application opens with the Switch Group Configuration dialog box open 2 Select the switches you want SMON to poll For instructions on selecting switches for polling refer to Selecting Switches to Poll on page 30 The Switch Statistics window displays the selected switches and their traffic Figure 3 1 Switch Statistics Window AA Switch Statistics P430 149 49 78 109 P130 149 49 78 119 C360 149 49 78 204 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 E 4 Sort By Name H Uncstsin M Good Pkts In Packets 3 IM Bdcsts Pkts V Mests Pkts 3 Top H IM Errors In IM Collisions J Bandwidth Items count 3 Avaya SMON Manager User Guide 27 Chapter 3 Using Switch Statistics The Switch Statistics window allows you to see the data passing through each switch in the network For an explanation of the Switch Statistics window refer to Understanding the Switch Statistics Window on page
87. text files that can be imported into spreadsheets such as Excel and database programs such as Access The reports can be generated in a tab delimited format or a comma separated format When a report is generated it is saved to the directory specified in the Reports Directory field in the General Options dialog box Data in a Report Now includes only the statistics collected during the last polling interval In an Auto Report statistics collected at each polling interval are appended to the report For more information on selecting a format and a default directory for 4 reports refer to Configuring Report Options on page 21 22 Avaya SMON Manager User Guide Introduction to Avaya SMON Manager Report Now To generate a report with the statistics from the last time the device was polled 1 Click ai Or Select File Report Now The Report Now dialog box opens Figure 2 4 Report Now Dialog Box r B DiwrkiSmonidatatportiport now E Browse Report MP Revert 2 To change the filename and directory in which to save the report a Click Browse A file browser window opens b Select a directory and filename for the report 3 Click Report The report is generated Avaya SMON Manager User Guide 23 Chapter 2 Auto Report To start generating an automatic report 1 Select File Auto Report The Auto Report dialog box opens Figure 2 5 Auto Report Dialog Box En Auto
88. tics application opens with the Voice Port Group Configuration dialog box open Figure 5 1 Voice Port Statistics Window AA Voice Port Statistics 149 49 78 204 C363T PWR AC 3 4 149 49 78 152 0 2 3 1 s m Sort By Hame Wi Uncsts In M Bdcsts Pkts 9 Packets IV Mcsts Pkts IM Errors In Bandwidth Tal onu IM Collisions V Good Pkts Out Utilization a Last Polling 149 49 78 204 16 04 28 Pkts Sec For Last Interval Items count 1 Avaya SMON Manager User Guide 47 Chapter 5 Using Voice Port Statistics The Voice Port Statistics window allows you to see the data passing through each Avaya IP telephone in the network For an explanation of the Voice Port Statistics window refer to Understanding the Voice Port Statistics Window on page 48 Using Voice Port Statistics you can Select the IP telephones you want SMON to monitor For information on selecting IP telephones to monitor refer to Selecting IP Telephones to Poll on page 50 Select the IP telephones you want SMON to display For information on changing display options refer to Filtering the Voice Port Statistics Display on page 52 Select the counters you want SMON to display For information on selecting counters refer to Voice Port Statistics Counters on page 53 Sort the display For more information on sorting the display refer to Sorting the Display on page 54
89. tions on how to use Online SMON Manager applications Introduction to Avaya SMON Manager This chapter describes how to launch Avaya SMON Manager and the SMON tools It also describes the Online SMON user interface Enterprise Switch Statistics This chapter describes the Enterprise Switch Statistics tool in detail including sample screens and filtering options Enterprise Port Statistics This chapter describes the Enterprise Port Statistics tool in detail including sample screens and filtering options Enterprise Voice Port Statistics This chapter describes the Enterprise Voice Port Statistics tool in detail including sample screens and filtering options SMON History Instructions on how to use SMON History Introduction to SMON History This chapter explains how to open SMON History and provides a detailed description of the SMON History user interface Using SMON History This chapter describes the SMON History tools in detail The following Appendices are included at the end of this guide Appendix A The full menu structure in Avaya SMON Manager Appendix B How to set up the Avaya SMON Manager license Avaya SMON Manager User Guide 1 Overview This chapter describes Avaya SMON Manager Avaya Inc s switched network monitoring system and includes the following sections e What is RMON A brief description of the RMON standard Whatis SMON A general descri
90. ving reports 21 Searching IP telephones 55 ports and LAGs 45 switches 34 Selecting directory to save reports 21 IP telephones to poll 50 ports and LAGs to poll 38 report formats 21 switches to poll 30 SMON applications 3 devices 5 probes 5 standard 2 tabs 16 58 tools 3 9 top down monitoring 6 Sorting IP telephones 54 ports 44 switches 33 Switch group configuration dialog box 30 Switch monitoring 3 Switch statistics accessing 27 counters 32 tool 27 using 28 window 28 Switches filtering the display 32 finding 34 TopN filtering 20 32 T Tool port statistics 35 SMON history 61 switch statistics 27 voice port statistics 47 Toolbar history 58 Online SMON 16 Toolbar buttons 16 Tools Device SMON 2 Online SMON 10 Top down monitoring MAC layer 6 overview 6 upper layers 7 TopN port filtering 42 switch filtering 20 32 voice port filtering 52 U Understanding the port statistics window 36 the switch statistics window 28 the voice port statistics window 48 Uploading data to the management station 74 Upper layers top down monitoring 7 User interface desktop 17 59 dialog area 17 Online SMON 15 Using Auto Save 66 dialog box options 21 port statistics 35 36 switch statistics 27 28 voice port statistics 47 48 Avaya SMON Manager User Guide 87 Index V Voice ports Viewing filtering the display 52 the Collection Log 67 TopN filtering 52 VLAN filter dialog box 41 VLAN filtering 41 Voice por
91. w you to zero in on a specific host or port on a switch You can then pinpoint the exact source of the traffic discovered in the upper tiers Figure 1 2 Top Down Monitoring for the MAC Layer Global Network Monitoring Enterprise Switch Statistics Switch Backplane Monitoring Switch Statistics Virtual LAN Monitoring Switch Statistics VLAN Statistics Port Monitoring Port Statistics Extended Port Statistics Ethernet Segment Statistics Avaya s SMON applications provide a series of AnyLayer SMON tools for implementing top down monitoring technigues at the network layer and above Top down monitoring on upper layers allows you to view aspects of your network that extend beyond the router or that apply to a specific application protocol The upper tier of SMON top down monitoring for upper layers is Protocol Distribution The Protocol Distribution tool gives a general view of traffic through a switch organized by protocol Some of the types of guestions Protocol Distribution may provide answers to are e What proportion of the traffic consists of IP maintenance protocols such as ARP RIP or SAP Avaya SMON Manager User Guide 7 Chapter 1 Is there an unusual amount of traffic for a specific type of application protocol such as e mail name service or HTTP Isthere an unusual amount of ICMP traffic that may be caused by flood pinging The lower tiers then allow you to locate the IP sub
92. y valuable ports appear in the Known Ports listbox Port Type The ports are sorted by port type 38 Avaya SMON Manager User Guide Port Statistics e VLAN The ports are sorted and represented by VLAN When using the VLAN sorting method a list of VLANs appears in the Known Ports list Moving a VLAN to the List of Selected selects all ports that are members of the VLAN Groups The ports are sorted by groups Only ports in groups are listed Moving a group to the List of Selected selects all ports that are members of the group Note Selecting Network a device module port type or VLAN selects all ports under the selected object To refresh the Known Ports list click Refresh Note Clicking Refresh also refreshes the list of switches in the Switch Configuration dialog box and the list of IP telephones in the Voice Port Configuration dialog box To add ports and LAGs to the List of Selected Select ports and LAGs from the Known Ports and click Or Double click ports and LAGs in the Known Ports The selected ports and LAGs appear in the List of Selected To select all ports and LAGs click gt gt All ports and LAGs are added to the List of Selected To remove ports and LAGs from the List of Selected Select the ports and LAGs in the List of Selected and click Or Double click ports and LAGs in the List of Selected The selected ports and LAGs are removed from the List of Selected To

Lucent Cajun SMON (108873167) for Unix, PC

Contents

Download Pdf Manuals

Related Search

Related Contents