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Datamax DMX 430 Printer

1. 15 2 Power up 15 2 2 Interfacing to the 2 1 18 2 3 Sample Installation eene 19 2 4 Switch 21 2 4 1 Setting the Baud Rate 22 2 4 1 Other Switches aie 23 Creating Labels Using Internal Batch Software 3 0 Introduction cene retener toten 25 3 Printer used with a LINK CRT 26 3 2 Formatting and Printing Labels 29 3 3 Create Modify Label Screen 34 3 4 Print Label Screen e 47 3 4 1 Printing a Label from Print Label Screen 47 3 5 System Maintenance Screen 49 Continued 3 6 Quick Reference Listing 1 2 51 3 6 Create Modify Label Commands 51 3 6 2 Print Parameters ALT P 52 3 6 3 Special Keys 2 2 eo ener 52 Printing Labels 4 0 Introduction eR 53 4 1 Programming Commands sss 53 4 2 Programming Examples eese 59 Troubleshooting 5 0 Introduction 61 5 1 Controlling Print Quality esses 62 5 2 Aligning the 2 2 2 63 5 2 1 Direct Thermal Stock 63 5 2 2 Tag Stock or Stiff Med
2. Esc EXIT TO RS 232C MODE DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software To format the module hit I and the following screen will appear MODULE MEMORY TEST AND FORMAT WARNING MODULE DATA WILL BE LOST PLUG IN MODULE PRESS ENTER Esc TO CANCI GI L Hit Enter to begin formatting the module the following screen will appear MODULE MEMORY TEST AND FORMAT WARNING MODULE DATA WILL BE LOST MODULE UNDER TEST PLEASE WAIT PPPPPPPPVVVVVVVV MODULE MEMORY IS GOOD PRESS ENTER TO TEST ANOTHER Esc TO EXIT once the module has been formatted hit Esc to enter the Internal Batch Mode Note Use a small screwdriver to turn the module s write protect switch to the off position Label formats cannot be sent to the module if the switch is in the on position To prevent accidental changes or modifications to formats turn the write protect switch back to the on position 4 Verify Setup Power Up and Load Media Check that all connections are made and that DIP Switch S1 is correctly configured Turn on the CRT and Printer power switches Press the F1 key on the CRT several times The create modify label screen and print label scree
3. 7 4 4 RTS Hog as DB25P DB25P Figure E 1 Null Modem Cable Note Cable is used for typical connection to other DCE equipment with Xon Xoff flow control STRAIGHT CABLE MM HOST PRINTER SHIELD 1 e 1 RXD 2 2 TXD TXD 3 3 RXD GROUND 1 7 4 4 RTS HUE En DB25P DB25P Figure E 2 Straight Cable MM Note Cable is used for typical connection to other DCE equipment with Xon Xoff flow control E 2 DMX400 430 Operator s Manual Cable Listings PC DB25P TO DMX 400 430 PC PRINTER SHIELD 4 1 TXD 2 3 RXD 3 2 TXD cts 5 e e 20 BUSY GROUND 7 7 6 4 RTS 8 5 CTS 20 DB25S DB25P Figure E 3 PC DB25P to Printer Note Cable is used for connection to a PC compatible with DB25P communication ports Flow control is either Xon Xoff or CTS DTR PC DB9P TO 400 430 PRINTER SHIELD 1 e 1 TXD 3 e 3 RXD RXD 2 e e2 TXD CTS 8 e 20 Busy 5 GROUND 7 oO 6 4 RTS 4 an 5 CTS DB9S DB25P Figure E 4 PC DB9P to Printer Note Cable is used for connection to a PC compatible with DB9P communication ports Flow control is either Xon Xoff or CTS DTR DMX400 430 Operator s Manual E 3 Cable Listings e Parallel to Serial Adapter Part Number 899516 If the Printer is being set up for parallel to serial communications a special Parallel to Serial Interf
4. DMX 400 430 Operator s Manual HP PCL 4 and HP Laser Jet II are Trademarks of Hewlett Packard Corporation CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation DMX SEAQ and PC Batch are trademarks of Datamax Barcode Products Corporation ber EPA POLLUTION PREVENTER As an Energy Star Partner Datamax Corporation has determined that this product meets the Energy Star guidelines for energy efficiency Firmware Software Agreement The enclosed Firmware Software resident in the EPROM s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the EPROM s or the information contained in the EPROM s The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Barcode Products Corporation No part of this manual may be reproduced or transmitted in any
5. DMX 430 C G C K Slew Speed DMX 400 DMX 430 C N C K Dot Pattern Wide 1 2 Dot Pattern High 1 to3 Form Edge Offset 050 to 999 Form Advance Back Feed Form Edge Offset 20 Row Offset 000 to 999 Column Offset 000 to 410 Update Count on 01 to 99 Max Label Width 050 to 410 Max Label Length 0500 to 9999 Cut By Amount 0001 to 9999 Sensor Type EorR 3 6 3 Special Keys Function Switch List Copy Kill System Maintenance Print Parameters Screen Insert Format Line Print sample Label Feed a Label End Key Erase Current Line 54 DMX 400 430 Operator s Manual Printing Labels 4 0 Introduction Labels can be generated using RS 232C or parallel communications to a host computer or a PC with a compatible labeling software package This chapter explains some of the basic programming commands that are required when writing programs to generate label formats A programmer s manual can be obtained by mailing or faxing the request card located in the back of this manual 41 Programming Commands In order to be ready for a command sequence the Printer must first receive a special character called an attention getter this character informs the Printer that it is about to receive a command and the type of command it will be Immediate Commands System Le
6. Remove Label Y N will appear Answer yes or no with the Y or N key If Y the label is permanently removed from the memory module if the write protect switch is off When creating or modifying a label format the F4 kill feature also deletes a single format line one at a time Move the cursor to the farthest left position of the screen then press F4 The current line will be deleted DMX 400 430 Operator s Manual 31 Creating Labels Using Internal Batch Software F5 and ALT S Calls up the system maintenance screen All system maintenance functions are described in Section 3 5 F6 and ALT P While in the far left position of the create modify label screen or the sample position of the print label screen press ALT P to bring up the print parameters window It will look like this PRINT ADJUSTMENTS HEAT FACTOR 10 PRINT SPEED G SLEW SPEED K DOT PATTERN l X 1 LABEL ADVANCE 02 20 FORM EDGE OFFSET 02 20 ROW OFFSET 00 00 COLUMN OFFSET 00 00 COUNT BY 01 MAX LABEL WIDTH 04 10 MAX LABEL LENGTH 12 00 CONTINUOUS FORMS NO ACTIVE BUFFERS 1 2 01 CUT BY PER CUT 0001 SENSOR EDGE Figure 3 1 ALT P Screen Use the arrow keys to move from one position to the next Key in any values that need to be changed Press the Esc key to exit the window A description of each print parameter along with defau
7. be entered e Y is another special font choice that is not actually a font The Y font selects a graphic image that has already been loaded into the memory module If this font is selected enter the name of the graphic image in the data prompt position This name must be uppercase characters when printing an image If any letter or number is entered in the FNT position other than those specified above the Invalid Font Type message will appear You will need to re enter the data After entering the desired font and pressing the return key the cursor will move to the XW position DMX 400 430 Operator s Manual 39 Creating Labels Using Internal Batch Software 6 The XW and XH positions are used to magnify widths and heights of fonts and to change the wide narrow ratio of bar codes If you wish to magnify the width of a font valid responses are 1 through 9 and A through The default value is 1 for fonts If you wish to magnify the width of a bar code valid responses are 1 through 9 and A through K The default is for ratio based bar codes 2 for fonts amp and 1 for all other bar code fields If the pixel width is 1 the result will be a 5 mil wide bar If the pixel width is 2 the result will be a 10 mil wide bar Pixel sizes by label format are specified in the print Parameters screen Enter the desired XW dimension and press the return key The cursor will move to the XH position 7 Enter th
8. form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax Corporation Copyright 1997 by Datamax Corporation 7500 Flying Cloud Drive Suite 655 Eden Prairie Minnesota 55344 612 946 0026 rights reserved Printed in the United States of America Part Number 88 2190 01 Revision A2 Agency Compliance and Approvals UL UL1950 Information Technology Equipment CSA C22 2 No 950 M89 TUV EN60950 VDE Class B Vfg 243 1991 1 Nur f r Gebrauch innerhalb eines Geb udes geeignet 2 Bei Gefahr Kabel aus der Steckdose herausziehen 3 Falls kein Kabel mitgeliefert wurde bitte Folgendes bei der Anschaffung eines Kabels beachten F r 230 Volt Europa Ben tzen Sie ein Kabel das mit HAR markiert ist bestehend mindestens aus einem HOSVV F Kabel das mindestens 0 75 Quadratmillimeter Drahtdurchmesser hat sowie eine 20 Steckdose und einen fiir das Land geeigneten Stecker 6A 250 Volt 1 3 This unit is intended for indoor use only Disconnect power supply cord in case of emergency When power supply cord is not provided for proper power supply cord selection please see below For 230 Volt Operation Europe Use a cord set marked consisting of a min cord which has a minimum 0 75 square mm diameter conductors provided with an IEC 320 receptacle and a male plug for the country of ins
9. local reseller Please note that additional commands may be needed to control the protocol converter you select for your data interface 2 4 Switch Settings There are eight switches located on the back of the Printer as shown in Figure 2 3 The function of the switches is to control communications and are explained on the following pages ON gt OFF A Figure 2 3 Switch Settings 22 DMX 400 430 Operator s Manual Setting Up Your Printer 2 4 1 Setting the Baud Rate For all modes of operation you must set the baud rate of the interface On the back of the Printer you will find a single eight position DIP Switch positions 1 2 and 3 control the setting of the baud rate The following table provides the position of the three switches and the corresponding baud rate that can be obtained by each setting 9600 Test on on on Table 2 2 Baud Rate The Printer can accept 7 or 8 bit data while ignoring parity It also requires at least one stop bit This configuration assures the highest degree of compatibility with most serial devices even if the data format arrangement of the host cannot be modified Switch SW 4 located on the back of the Printer selects the word length Data Bits Stop Bits 7 2 8 1 Table 2 3 Word Length Note It will be necessary to select the 8 bit mode
10. lt 60 3C 92 5 124 7C GS 29 1D 61 3D 93 5D 125 7D RS 30 1E gt 62 3E A 94 5 126 7E US 31 IF 63 3F 95 5F 127 7F DMX 400 430 Operator s Manual ASCII Control Chart co lt E e m 5 9 cio A 2 DMX 400 430 Operator s Manual Appendix Switch Settings and Cable Interfacing Table B 1 Baud Rate Data Bits Stop Bits 2 1 Table B 2 Word Length Prodigy Compatible Prodigy Allegro Present Sensor Enabled Disabled Internal Batch Software Enabled Disabled Cutter Enabled DMX400 430 Operator s Manual Disabled Table B 3 Options Switch Settings and Cable Interfacing Printer Cabling and Interfacing When the Printer receives data from any host system it will not properly function with an incorrectly wired cable Proper wiring diagrams can be found in Appendix E Table B 1 contains a list of the signals that if correctly wired to the host system will cause the Printer to operate properly Ground Jumper Shield Table B 1 I O Port Wiring When the Printer is turned on it will default to pre determined interfacing parameters The de
11. return to inch mode All references set to inch mode Form edge offset start of print Onnnn 4 digits in 100 or mm 10 position Cycle cutter P Enter character dump mode Controlled pause Q Clear all memory modules q Clear module qx Module I D Uppercase Select reflective sensor Used for black strip media sensing e g continuous tags butt cut labels Stripe must be printed on back side of media S Slew feed speed Sx 2 5 1 5 400 Sx 2 430 S Set up for one print buffer Set for 1 dot buffer processing Use for full length dot buffer processing T Printhead dot pattern test label t Test RAM memory module a bbbK Module Good Must be in Test Mode bbb 256 or 512 for size of module U Label format field replacement V Software switch settings Vn n 4 Label Present 2 Internal Batch 1 Cutter Enable M Firmware version information Sends version string to Host W Request memory module information Wx F font G graphic L label w Test FLASH module memory Takes about 90 seconds X Set default module bank Xa a A Memory Module A Y Output sensor values Dumps sensor values status to RS 232 port Z Print internal information and dot pattern Table 4 3 System Level Commands Continued 58 DMX 400 430 Operator s Manual Printing Labels A STX L Command switches the Printer from the System Level to the Label Formatting Mode All command characters after STX L are interpreted as
12. Label Screen The print label screen is used to print labels that have been formatted and or modified in the create modify label screen From the create modify label screen press the F1 key to toggle to the print label screen The screen should look like this 3 4 1 Ij 4 PRINT LABEL MODULE NAME LABEL NAME QUANTITY Figure 3 5 Print Label Screen Printing a label from the Print Label Screen Enter the label name you want to print and press the return key The cursor will move to the quantity position If the Printer does not find the label name you entered you will receive an error message and will need to re enter the label name When in the label name position you can use the F2 key LIST to list all of the names available in the currently installed memory module Enter a number not more than four digits long to indicate the quantity of labels you wish to print and press the return key The maximum number of labels per run is 9999 Depending on how the label is set up the cursor may move to the initial increment or initial decrement position if a consecutive number or letter was specified as a data type Or the cursor may move to a prompting position if a P was specified as a data type Enter the starting number or the prompt information followed by the return key for each consecutive number or prompt After this information is entered the cursor will move to the sample po
13. be enabled by turning switch 8 located on the back of your Printer 1 8 3 Peel and Present Mechanism The Present Sensor allows the Printer to be configured for one up printing With the sensor installed and enabled the Printer will not print the next label in its internal buffer until the last label has been removed from the Printer DMX 400 430 Operator s Manual 15 Setting Up Your Printer 2 0 Checking Voltage Selection The standard Printer is configured for 115 VAC 10 single phase 50 60 Hz with a properly grounded outlet A small sticker next to the power cord connection indicates the power requirements For international markets there is a 230 VAC version available If you are uncertain about the configuration of your Printer or the outlet you are connecting to check with a qualified service technician to verify the installation before connecting power 2 1 Power Up Self Test Once labels are installed in the Printer as described in Section 1 6 a Self Test should be performed The Printer will power up in the Self Test Mode when the feed button is pressed as the Printer is being turned on Initial power up will take approximately 7 seconds The Printer should be loaded with 4 25 108 mm wide stock whenever this test is conducted The Self Test prints across the entire width of the Printhead Expect a brief hesitation of up to 15 seconds before the Self Test begins to print DMX 400 430 Oper
14. digits for Julian I D value Returns 30 after each label and 31 after each batch of labels Print time and date to port Enable feedback characters Get Printer time and date information Set continuous paper length length of paper to feed per label Set Printer to double buffer mode Used to print a label while a second is formatting in memory Set quantity for stored label Ennnn Set Quantity for stored label Select edge sensor Used for see through media sensing Form feed Feeds one label at a time Set form stop position Backfeed Set distance to peel tear off position fnnn 3 digits from sensor Print last label format Input graphics data block See Programmer s Manual for format A bank designation an optional word length modifier a format designation and up to a 16 character string to identify the stored image data Download scalable font Set pause for each label Test RS 232 Port Y ok Sends character Y to RS 232 port Enter Label Formatting Mode Set maximum label length Mnnnn 4 digits default Maximum 12 inches Table 4 3 System Level Commands DMX 400 430 Operator s Manual 57 Printing Labels Char Description Format m Set metric flag enter metric mode All references set to metric until reset n Clear metric flag
15. following parameters Fill character It can be any character including space For example if is entered all insignificant characters will be filled with nn Increment value desired If 01 is entered it will increment by ones i e 1 2 3 etc nn can be any value up to 99 An entry of 02 will print like this 02 04 06 08 10 Once in the print label screen the operator is prompted for an initial increment or decrement value The value entered is the starting value for that particular run of labels As a separate function an increment every x number of labels can be set in the print parameters screen ALT P For comment fields enter the data you wish to have appear on the print screen in the data prompt field 46 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software For repeat fields enter the data in the data prompt field just as if the field were a type D Field Place a character in the data string at the place you wish to insert the data from the previous field into this field For the time and date to be printed on the label enter the data as shown in the following example Time and date string data is selected by using characters A through Z and a through f as shown in Table 3 4 in order to retrieve data from the Printer s internal clock ERREUR Table 3 4 Time and Date Information Format Day number 1 Monday Day of the week name 2
16. if you want to access the foreign language characters These characters are available in fonts 1 through 6 and 9 DMX 400 430 Operator s Manual 23 Setting Up Your Printer 2 4 2 Other Switches Switch SW 5 Controls the label edge offset when the switch is on the label edge offset will default to 0250 When the switch is off the label edge offset will default to 0220 Prodigy compatible switch Switch SW 6 Present Sensor Option When the Present Sensor option is added the Printer can be configured for up printing With the sensor installed and enabled the Printer will not print the next label until the last label printed has been removed from the Printer Switch SW 7 Enables the Internal Batch Software Program This program is explained in Chapter 3 There is a software command that will perform the same option as this switch lt STX gt g Command Switch SW 8 Controls the optional Cutter Prodigy Compatibility Prodigy Allegro Present Sensor Option Enabled Disabled Internal Batch Software Enabled Disabled Cutter Enabled Disabled Table 2 4 Switches 24 DMX 400 430 Operator s Manual Setting Up Your Printer DMX 400 430 Operator s Manual 25 Creating Labels Using Internal Batch Software 3 0 Introduction The Printer can be used in any one of three different operating modes RS 232C to a host computer a PC with a c
17. module This is the same as the lt SOH gt command in the standard printer mode If switch 7 is on then the internal batch will take over This is the same as turning Switch 7 off and resetting the Printer You can use the lt STX g gt command to enter the Internal Batch without using switch 7 in the rear of the Printer All the label formats are stored in a 256K flash module therefore only the entire module can be cleared For this reason the data will occasionally need to be packed from time to time when the memory becomes low 52 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 3 6 Quick Reference Listing The following pages list the valid commands for the Printer s Internal Batch Labeling Software Program 3 6 1 Create Modify Label Commands 1 2 3 and 4 Fonts 0 through 8 smooth font 9 Human Readable Bar Codes Uppercase A through R except P Postnet non human readable bar codes lowercase a through r X Boxes and Lines Y Graphics 1 through 9 and A through 1 through 9 and A through 0 00 to 9 99 00 00 to 99 99 00 00 to 04 10 D Data P Prompt C Comment Repeat T Time and Date Consecutive Numbering and Alpha DMX 400 430 Operator s Manual 53 Creating Labels Using Internal Batch Software 3 6 2 Print Parameters ALT P Description Heat Factor Default 0 to 20 Print Speed DMX400
18. operation of this configuration refer to Chapter 3 Creating Labels Using Internal Batch Software PC Connection A cable should be selected refer to Table 2 1 and connected to a PC via a RS 232C port It is recommended that you use a RS 232C port to allow for two way communication with the Printer The RS 232C communications port can be connected with one of two possible configurations a 9 pin cable part number 556001 or a 25 pin cable part number 556002 Note DB25S socket female connectors on most PCs are normally parallel ports DB25P and DB9P pin male are normally serial ports 20 DMX 400 430 Operator s Manual Setting Up Your Printer If your Printer is controlled by a third party software package please refer to the operator s manual supplied with the software package for operating instructions For detailed explanations of the Printer s commands and label format structure refer to the Programmer s Manual A typical application for a PC based system is printing labels for manufacturing production in a batch mode In these applications a data base of part numbers descriptions warehouse locations and shipping weight information may be obtained through the PC Through an entry screen the operator selects the type and quantity of labels to be printed The PC sends the data via serial cables to the Printer and the operator receives the labels requested Minicomputer Connection Conn
19. profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some States do not permit the exclusion of incidental or consequential damages and in those States the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from State to State DMX400 430 Operator s Manual G 3 G 4 DMX400 430 Operator s Manual
20. that supports the Ribbon Shield to the Printhead Mount Assembly Re check the ribbon travel to make certain that the ribbon tension is even across the entire width of the ribbon Feed three or four labels and observe the ribbon as it travels from the Ribbon Supply Hub Feed the ribbon and paper out the front of the Printer together and check the ribbon for drifting If the ribbon overlaps one edge of the paper stock the ribbon and paper are not following the same path In this case the paper tracking may need to be re adjusted If there is no ribbon overlap then continue 68 DMX 400 430 Operator s Manual Troubleshooting 5 3 3 Fine Printhead Alignment Print a few rotated bars and inspect the print quality With a 1 16 1 59 mm hex key turn the left and right head adjustment screws counter clockwise approximately 1 4 1 2 turn until the desired print quality is achieved Finally turn the left head adjustment screw 1 4 turn counter clockwise 5 4 Adjusting Printhead Pressure and Support The Head Support Plate supports the outer end of the Printhead when narrow media is used Without this support the Printhead would bear down on the drive roller causing diminished print quality and premature wear The Head Support Plate needs to be engaged only when the media width is less than 3 5 89 mm The Printer s Printhead support requires adjustment if media widths of 3 5 89 mm or less are used To make this adjustme
21. the Printer the STX S Recall Global Data and the STX T print date and time commands Unlike the other Label Formatting Commands which follow the STX L Command these special commands are entered directly into the data field Character Description lt 5 gt 5 Recall global data place in field lt STX gt T Print time and date Table 4 5 Special Label Formatting Commands 60 DMX 400 430 Operator s Manual Printing Labels The commands used for bit mapped font loading are usually generated by font creation software However the Assign Font ID Number command must be sent to the Printer before the font file Font Loading Commands are listed in Table 4 6 CC Description etHHID Assign Font ID Number ID Number 100 to 999 s W Font Descriptor cHE Character Code ASCII Value of Character s W Character Download Data Bytes of Bit mapped Data Table 4 6 Font Loading Commands CC Command Character P Must Supply Parameters Y N PR Printer Responds Y N 4 2 Programming Examples lt STX gt L CR H07 CR D11 CR 19110080100002510K OHM 1 4 WATT CR 1 6210000000050590 5 CR E 10K OHM 1 4 WATT Figure 4 1 Sample Label DMX 400 430 Operator s Manual 61 Printing Labels The example shown below prints out a Code 3 of 9 bar code with a wide to narrow bar ratio of 3 1 and can be used to pri
22. vertically and horizontally up to 8x fonts Graphics can be printed in four directions 0 90 180 and 270 Code 39 Interleaved 2 of 5 Code 128 Codabar LOGMARS UPC A and UPC E EAN 8 and EAN 13 MSI Plessey Universal Shipping Container Symbology Code 39 variations to produce all industry standards i e HIBC AIAG PDF 417 203 DPI only Postnet and UCC EAN 128 DMX400 430 Operator s Manual F 3 Environmental Temperature Range Humidity Ventilation Dust Electromagnetic Radiation Grounding Power Source Physical Dimensions Weight Specifications Operating 40 F 100 F 4 C 38 C e Storage 322 1209 0 C 49 C 10 to 95 non condensing Free air movement Non conducting non corrosive Moderate RF fields can be tolerated Unit must be connected to a properly grounded receptacle 115 230 VAC 10 single phase 50 60 Hz 8 8 H x 9 5 W x 16 6 D 224mmH x 241mmW x 422mmD 23 Ibs 10 4 kg DMX400 430 Operator s Manual Media Width Length Thickness Type Supply Roll Optional Front Rewind Internal Rewind DMX400 430 Operator s Manual Specifications 0 75 19mm to 4 65 118mm 4 25 recommended 0 50 13mm to 10 0 254mm Prodigy Plus 152 0 50 13mm to 18 457mm 0 0025 0 0635mm to 0 0100 0 254mm Roll fed die cut continuous or fan folded labels tags or tickets most direct thermal or therma
23. 0 or mm 10 Recall stored label format nn n Label name of up to 16 char terminated by CR Slew feed speed Sx x C I 2 Sips 400 Sx x C K 2 6 ips 430 Store label format in module sann n a destination module A Memory Module A nn n label name 16 char max Set field data line terminator Tnn nn 2 digit ASCII Hex 00 FF Make previous field a string replace field Table 4 4 Label Formatting Commands DMX 400 430 Operator s Manual 59 Printing Labels Description Format Terminate label formatting mode Zero 0 conversion to eliminates slash Make last field entered increment numeric pii Make last entered field incrementing p Zero fill character ii Data added to field Make last field entered decrement numeric pii Make last entered field decrementing p Zero fill character ii Data subtracted from field Make last field entered increment pii Make last entered field alphanumeric incrementing 0 Z p Zero fill character ii Data added to field Make last field entered decrement pii Make last entered field alphanumeric decrementing 0 7 p Zero fill character ii Data subtracted from field Set count by amount Ann Set count by amount nn 2 digits Skip of labels before updating count fields and time fields Table 4 4 Label Formatting Commands Continued There are two special commands used by
24. 5 mm Therefore only a small adjustment of even a 1 4 turn will cause a big difference in print quality Do not turn the head adjustment screws more than 2 complete turns in either direction Damage to the Head Mount Assembly will result if the adjustment screws are turned too far The alignment procedure and the sequence that should be followed is described in section 5 3 This procedure should correct poor print quality however all adjustments must be performed with label stock that is at least 4 102 mm wide If the final media used is different then make the specific adjustments necessary after the standard adjustments are completed 66 DMX 400 430 Operator s Manual Troubleshooting 5 3 Printhead Alignment Procedure Depending on the degree of alignment necessary to your Printhead one or perhaps all of the steps mentioned below may need to be completed 5 3 1 Label Stock Tracking Adjustment To ensure that the stock feeds straight use a full roll of 4 102 mm or 4 25 108 mm wide stock and complete the following steps 1 Rotate the Media Guide down and install the stock keep the Media Guide in the down position 2 Press the feed switch to feed the labels until the stock begins to track at a stable position 3 Rotate the Media Guide to the up position and slide the Media Guide in or out until the inside edge of the stock is gently resting against the inner Media Guide 5 3 2 Ribbon
25. 57 165 168 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 32 126 32 48 57 60 62 67 69 78 83 84 88 90 32 126 128 169 171 173 181 184 189 190 198 199 208 216 222 224 237 241 243 246 250 Table C 1 Valid Human Readable Font ASCII Characters The tables below lists the font sizes The numbers indicate the number of dots DMX400 SPACING DMX430 SPACING Sala _ 2 DMX400 430 Operator s Manual Available Fonts and Barcodes Font 0 96 character Font 1 145 character upper and alphanumeric upper and lower lower case alphanumeric w case descenders and ascenders FROM Font 1 174674 3 0123458788 lt gt 78 0123456789 2 72 ABCDEFGH I J amp KLMNOPQRSTUUUXYZ LN 1 abcdefgh ijk Imnoparstuvuxyz Ci 5 41451 NOW MN CLES SH LIKE C aac es 11 IAAL eae ORSTUUWXYZ 1 _ G d Uocf0xf ioanNS92 44D abcde shijklmnoe Parstuvwxys2 i Font 2 138 character Font 3 62 character alphanumeric upper and lower alphanumeric uppercase case FONT 3 3456789 lt Z amp 0123456789 RBCDEFGHI J
26. Feed and Tracking Adjustments Complete the following steps to adjust the ribbon feed and tracking Turn the power switch on and use full width paper and ribbon for this adjustment Install a thermal transfer ribbon media in the Printer and secure the ribbon to the Ribbon Take up Hub in a counter clockwise direction see Chapter 1 Figure 1 8 1 Press the feed switch several times to normalize the feeding of the ribbon and media Check the ribbon for rippling as it travels from the Ribbon Supply Hub and goes under the Printhead assembly If rippling occurs follow the procedures outlined in steps 2 through 6 DMX 400 430 Operator s Manual 67 Troubleshooting To adjust the Ribbon Shield see Figure 5 2 temporarily move the ribbon and loosen the screw located on the left end of the Head Support Plate do not remove the screw This end of the shield can be adjusted up or down in order to even out the ribbon tension across the full width of the ribbon Note The mount screws that secure the Ribbon Shield also secure the Head Support Plate When loosening these screws be aware that both the shield and the plate may be affected Position the shield so that there is no rippling in the ribbon as it travels from the Ribbon Supply Hub The ribbon should also be adjusted so that the tension is even across the entire width of the ribbon Once the Ribbon Shield is properly positioned tighten the left screw
27. KLMNOPORSTUMUXYZ Foe CAREQUEONGB 3 amp 01 ABCECE GT abcdef shi jk l mora a ge i i RE augOUet xfa lox 3 AON Font 4 62 character Font 5 62 character alphanumeric uppercase alphanumeric uppercase SZA as Be ADZAN PORSI DMX400 430 Operator s Manual C 3 Available Fonts and Barcodes Font 6 62 character alphanumeric uppercase FONT 6 e 0123456789 ABCDEF GHIJKL MNOPORS TUVWXYZ CRREOUZUNCD Font 7 OCR A size I Font 8 OCR B size III Font 7 Font 5 I 78 Ot 0123456789 0123456789 lt gt lt gt CENSTXZ ABCDEFGHIJKLMNO PGRSTUVUXYZIENT r abcdefghijklmno pagrstuvuxyzti il C 4 DMX400 430 Operator s Manual Available Fonts and Barcodes Font 9 Internal Triumvirate font Point sizes are selected by the number in the bar code height field Fonts 4 and 5 are only available on the 430 4 pt ABCDEFGHIUKLMNOPGRSTUWWXY Zabcaefghi kimnopqratuv way 201 23456780 5 pt ABCDEFGHIJKLMNOPQRSTUVWXY ZabcdefghijkImnopqratuvwxyzO 23456789 6 pt ABCDEFGHIJKLMNOPORSTUVWXY Zabedetghijkimnoparstuvwxy z0 123456789 8 pt ABCDEFGHIJKLMNOPQRSTUVWXY ZabcdefghijkImnopqrstuvwxyzO1234 10 pt ABCDEFGHIJKLMNOPQRSTUVWXY ZabcdefghijkImnop 12 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdeft 14 pt ABCDEFGHIJKLMNOPQRSTUVWXYZ 18 pt RD EEGHTIKLAN 24 pt ABCDEFGHIJKLMN 30 42 ABCDEFGHIJK pt ABCDEFGE 49 ot ABCDE DMX400 430 Operator s Man
28. Label Formatting Commands until the Label Formatting Mode is terminated with the Command Character E All Label Formatting Commands are terminated with hex value OD Description Set cut by amount 4 digits The cutter function will perform a cutting action after the number of labels specified Format nnnn 4 digits of labels printed before cut Default 0001 Set format attribute An n 1 XOR 2 Transparent 3 Opaque 5 Inverse Set column offset amount Cnnnn in 100 mm 10 Set cut by amount 2 digits cnn nn 2 cut amount Set height and width dot size h Horiz dot size can be 1 2 v Vert dot size can be 1 2 or 3 0 005 steps Default is D22 Terminate field generation and print label Place data in global register Enter heat setting The amount of heat applied per dot row can be used to help control print quality Hnn nn 2 digits 1 20 10 is nominal and default Set metric mode The Printer must be reset in order to return to standard measure Set mirror image mode Mirror Images current formatted label M must be re sent to cancel Will not mirror polygons Print speed Px 2 41 400 C K 2 6 1 430 Set label backup speed px x x C G 2 4ips 400 C I 2 5 ips 430 Enter quantity of labels to print Qnnnn quantity Set row offset amount Rnnnn nnnn in 10
29. OM CHECKSUM 08 1026 47 2026 01 SYSTEM RAM CHECKS GOOD SERIAL PORT BAUD RATE IS 9600 TRANSFER SWITCH 18 ON SETUPSWA 1 2 3 4 5 6 7 8 OFF OFF OFF OFF OFF OFF OFF OFF SETUP SWB 1 2 3 4 OFF OFF OFF OFF ANALOG INPUT VALUES PAPER 241 EDGE 178 REFL 194 TEMP 61 24VLT 000 POT 078 TOFA 151 RIBN 2008 RWND 010 INCH COUNTER DATE SET DD DD DOD TOTAL LABEL LENGTH IN INCHES 674144 Figure 2 2 DMX 430 Test Label DMX 400 430 Operator s Manual Setting Up Your Printer 2 2 Interfacing to the Printer Depending on your application the Printer can be set up in different ways Table 2 1 lists the interface cables that should be used for each situation If your application is not listed below refer to Appendix E which contains interface cable information necessary to connect the Printer to virtually any ASCII device Part Number Description 556000 Printer to CRT Terminal DB25P RS 232C 556001 Printer to PC 9 Pin DB9S RS 232C 556002 Printer to PC 25 Pin DB25S RS 232C 899516 Printer to PC Parallel Port DB25P Table 2 1 Interface Cables For most applications the interface between the Printer and host device will be RS 232C The cable necessary to connect the Printer to the host will be either a straight cable or a null modem cable This cable connects the DB 25 connector labeled Serial Port on the back of th
30. R I TO RS 232C SYSTEM PACK MODULE DATA ENTER NUMBER OK liU B Uo UO x DH Figure 3 6 System Maintenance Menu To exit the screen press the Esc key All system maintenance screen choices are explained below Test and Format Module Used to format or reformat the memory of a Flash Module Tests the memory module to see that it properly functions and that it is capable of erasing and loading data This test destroys all existing memory module data Follow the prompts to perform the test DMX 400 430 Operator s Manual 51 Creating Labels Using Internal Batch Software Copy Module Metric Print Test Label System Test Label Edit Module Name Reset Printer Exit To RS 232C System Pack Module Data Copies graphic images and or label formats from one memory module to another Be certain that the write protect switch is for the source module and off for the destination module Each time the number 3 is pressed the screen will toggle between metric and metric Yes Prints a Printhead Test Label and is used as arelative gauge of Printhead condition and wear Lists all current Printer settings and checks both ROM and RAM Prints a Printhead test label after the system test This will allow you to change the name of the
31. ace Adapter is needed Figure E 5 The Parallel to Serial Interface Adapter is designed specifically for use with your Label Printers The adapter is a one way communication self powered device No external power source is required The adapter has a sophisticated microprocessor built into the head assembly that converts standard Centronics parallel to RS 232 serial communication This cable is useful when using the Printer with a PC that has only a parallel Printer port available PC Parallel Printer Port End Port End RS 232 Figure 5 Centronics Parallel Interface Converter Cable is used for connection to a PC compatible with DB25M parallel communication ports Flow control is CTS DTR only Part Number 899516 E 4 DMX400 430 Operator s Manual Appendix F Specifications Printing Type Resolution Print Speed Barcode Modulus Maximum Print Width White Space Slew Rate DMX400 430 Operator s Manual Direct thermal or thermal transfer DMX 400 203 dots per inch 8 dots mm DMX 430 289 56 dots per inch 11 4 dots mm DMX 400 2 0 4 0 51 mm 102 mm per second DMX 430 2 0 6 0 51 mm 152 mm per second DMX 400 5 mil 110 mil 005 110 X dimension in picket or ladder orientation DMX 430 3 mil 110 mil 0034 110 X dimension in picket or ladder orie
32. ame action desired a detailed description of the problem s and examples when possible with the defective unit Datamax shall not be responsible for any loss or damages incurred in shipping Any warranty work to be performed by Datamax shall be subject to Datamax s confirmation that such product meets Datamax warranty In the event of a defect covered by its warranty Datamax will return the repaired or replaced product to the Purchaser at Datamax s cost With respect to a defect in Hardware covered by the warranty the warranty shall continue in effect until the end of the original watranty period or for sixty 60 days after the repair or replacement whichever is later General Warranty Provisions Datamax makes no warranty as to the design capability capacity or suitability of any of its hardware supplies or software Software is licensed on an as is basis without warranty Except and to the extent expressly provided in this warranty and in lieu of all other warranties there are no warranties expressed or implied including but not limited to any warranties of merchantability or fitness for a particular purpose Purchaser shall be solely responsible for the selection use efficiency and suitability of Datamax s products DMX400 430 Operator s Manual Warranty Information Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect special or consequential damages or lost
33. and continue on to the next run in the Printer s buffer Pressing this button causes the paper to automatically advance to the first print position of the next label On a new size label 0 2 labels may feed before registration occurs DMX 400 430 Operator s Manual 7 Getting Started Paper Ribbon This light is activated when Light No label and or ribbon is detected The Internal Rewinder if installed 1s not rotating i e maximum rewind capacity has been reached Ribbon For direct thermal printing no ribbon slide the Switch switch to the off position For thermal transfer printing ribbon installed slide the switch to the on position Darkness POT This POT is used to fine adjust the print darkness due to variations in different medias and printheads 8 DMX 400 430 Operator s Manual Getting Started 1 6 Using Print Media Installation The Printer is designed for easy label stock and ribbon installation A diagram located under the cover of the Printer shows the feed path for print media Simply lift the cover of the Printer from the right hand side for installation instructions Media Retainer Media Supply Ro Head Lift Lever Media Out Path Tear Bar Assyembly or Peel and Present Mechanism optional Platen Mount Assembly Media Supply Media Sens Mount Media Guid Internal Media Rewind optional Rewind Clasp Media G
34. ator s Manual 16 Setting Up Your Printer If a label s edge is not detected within 12 305 mm of stock the Printer will stop feeding labels if this occurs refer to Section 1 6 and reload the media If a label edge is detected the Printer will begin to print the Self Test pattern see Figure 2 1 or 2 2 depending on the Printer model for an example of the Self Test Label After the test pattern has successfully printed the Printer must be turned off and then turned on again to reset the Printer TUE JANUARY 25 1997 09 29 025 VER DAQ1 01 01 12 25 93 ROM CHECKSUM 015 FFFF 47 2014 01A ROM CHECKSUM 019 FFFF 47 2015 01 MCU CHECKSUM 032 GOOD 46 2200 01 MCU INT RAM CHECKS GOOD SERIAL PORT BAUD IS 9600 MCU EXT RAM CHECKS GOOD SYSTEM RAM CHECKS GOOD MODULE CHECKSUM 7E8B TRANSFER SWITCH IS OFF SETUP SW A L 2 3 d 5 6 7 8 OFF OFF OFF OFF OFF OFF OFF OFF SETUP SW B L 2 3 4 OFF OFF OFF OFF ANALOG INPUT VALUES PAPER 229 EDGE 173 REFL 195 TEMP 062 24VOLT 198 POT 133 TOFA 153 RIBN 027 RWND 013 INCH COUNTER DATE SET 02 00 00 TOTAL LABEL LENGTH INCHES 44 Figure 2 1 DMX 400 Test Label DMX 400 430 Operator s Manual 17 Setting Up Your Printer TUE JANUARY 25 1997 09 29 025 VER DC 1 01 01 12 25 93 ROM CHECKSUM U12 56B2 47 2025 R
35. ay be dirty clean the Printhead see Section 6 1 e The Printhead temperature is too high Use your application software control to adjust the burn time and or heat setting e Incorrect ribbon paper combination being used Be sure to use the correct ribbon type The Printer does not print or prints several labels at once e The labels are incorrectly loaded see the loading instructions on the inside cover of the Printer or Section 1 6 1 e The Media Sensor may be out of adjustment e The Media Sensor or Media Sensor Circuitry may be defective call for service Erratic printing e The Printer is in the test mode Reset the Printer via software or simultaneously press the cancel and pause switches or turn the Printer off and then again e The Printer is set for 8 data bits but the transmitting device is set for 7 data bits or vice versa Check the current data bits setting from the operators panel DMX 400 430 Operator s Manual 71 Troubleshooting The ribbon does not advance The ribbon is installed incorrectly Make sure that the dull side side with ink is facing the paper e A bad ribbon paper combination is resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct type of ribbon is being used Skips every other label The label is formatted too close to the top edge of the form Leave white space equal to 8 dot rows at the top of the la
36. bel approx 02 5 mm e Check operation of the Top of Form Sensor Unable to print in rotation 4 e The characters are formatted outside the dimensions of the label Check that the row column values provide enough room for the height of the characters or bar code to be printed Prints light on the right side of the label e The Printhead is adjusted for thick media or cardstock e The Printhead is not properly aligned call for service 72 DMX 400 430 Operator s Manual Troubleshooting Printer fails to turn on A fuse may be blown call for service Faulty AC cord A bad power switch may exist on the Printer call for service A faulty AC wall outlet Label advances 1 2 inches before a fault indication The ribbon is installed incorrectly Make sure that the dull side side with ink is facing the paper The labels are installed incorrectly A bad ribbon paper is resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct type of ribbon is being used Label advances 12 inches before a fault indication The labels are installed incorrectly A hardware problem may exist call for service The Media Sensor may be out of adjustment The Media Sensor or Media Sensor Circuitry may be defective call for service DMX 400 430 Operator s Manual 73 Troubleshooting 74 DMX 400 430 Operator s Manual Maintenance 6 0 Cleaning the Printer Inte
37. des Barcode A Code 3 of 9 Barcode B UPC A 9123456789 1812345 67890 Barcode UPC E Barcode D Interleaved 2 of 5 0123456790 45 Barcode E Code 128 Barcode F EAN 13 1234567898 3456 789 Barcode EAN 8 Barcode H Health Industry Barcode HBIC 4565 DMX400 430 Operator s Manual C 7 Available Fonts and Barcodes Barcode I Codabar 81234567890 12 Barcode K Plessey 01234567890 Barcode 2 Digit UPC addendum Barcode O Code 93 Barcode J Interleaved 2 of 5 w modulo 10 checksum 012345678905 Barcode L Interleaved 2 of 5 w modulo 10 checksum and shipping bearer bars 12 34567 83012 8 Barcode N 5 Digit UPC addendum Barcode p Postnet DMX400 430 Operator s Manual Available Fonts and Barcodes Barcode Q UCC EAN Code Barcode R UCC EAN Code 128 128 KMART NON EDI Barcode S UCC EAN Code Barcode T Telepen 128 Random Weight Barcode u UPS MaxiCode Barcode z PDF 417 DMX400 430 Operator s Manual C 9 Appendix Error Codes The error codes that may be transmitted by the Printer are described here Lowercase c The Printer received a data byte from the host that contains a framing error due to noise Lowercase v Input buffer overflow Uppercase I An invalid command sequence was sent to the Printer The Printer did not understand the command sequ
38. digit month Month name 2 digit day 4 digit year 2 digit hour in 24 hour format 2 digit hour in 12 hour format 2 digit minutes AM or PM for 12 hour format 3 digit Julian date DMX 400 430 Operator s Manual 47 Creating Labels Using Internal Batch Software In the following example the proper matching characters are sent to the Printer that request the day of week and date to be printed This command causes the Printer to enter date formatting mode Spaces and punctuation appear as shown in the example Sample BCD GHI PQ RSTU lt CR gt Prints TUE DEG 527 1997 After entering the desired data prompt comment or consecutive number information press the return key The cursor will move to the next line on the screen for another field of information e Enter additional fields of information as desired To print a sample label press the ALT X key and the print screen will appear with a quantity of 0001 Press Enter again and a sample label will be printed The create modify label screen will return After all fields are completed press the Esc key from any field in the ROT column This brings the cursor back to the label name position e To print a quantity of the label you defined press the F1 key The print label screen appears See the next section for information on the print label screen 48 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 3 4 Print
39. e Printer to the serial data connector on the host device The pin configuration of the Printer for most descriptions of the RS 232C interface on a DB 25 connector is DTE Data Terminal Equipment Pin 2 is transmit pin 3 is receive and pin 7 is ground The Printer supports both Xon Xoff and CTS DTR handshaking Whenever the Printer is interfaced in a mode that does not use the CTS DTR pins a jumper should be placed on the PC side of the cable between pins 4 and 5 CTS RTS to bypass the operation of those control lines A custom cable must be obtained for this purpose DMX 400 430 Operator s Manual 19 Setting Up Your Printer For connection to most host systems Xon Xoff handshaking reduces the number of wires necessary in the interface cable For interfacing RS 422 devices the Xon Xoff handshake is the only appropriate method 2 3 Sample Installations In this section four typical installations are reviewed CRT terminal PC minicomputer and mainframe computer Interface cable listings for similar installations are listed in Appendix E CRT Connection A typical application for a CRT based system is generating and printing labels that are stored on an optional Flash Module First connect the Printer to the CRT with the cable number 556000 and turn on switch 7 at the rear of the Printer Next plug the Module into the slot on the side of the Printer to store label formats on the Module For a detailed explanation of the
40. e desired XH dimension The default value for fonts 1s 1 The default value for element bar codes such as UPC or code 128 1s 1 For ratio based bar codes the default value 1s 1 If you wish to magnify the height of a font valid responses are 1 through 9 and A through O The default value is 1 for fonts If you wish to magnify the width of a bar code valid responses are 1 through 9 and A through K The default 1s 3 for ratio based bar codes 2 for fonts Q amp R and 1 for all other bar code fields If the pixel width is 1 the result will be a 5 mil narrow bar If the pixel width is 2 the result will be a 10 mil narrow bar Pixel sizes by label format are specified in the Print Parameters Screen Enter the desired XH dimension and press the return key The cursor will move to the bar height BH position 40 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 8 In the BH position a 3 digit number defines the printed bar height for the field or defines a smooth font e For UPC EAN bar codes the default value is 0 80 20 mm For all other bar code fields the default value is 0 40 10 mm For all alphanumeric fonts the value is set at 0 00 0 mm Enter the desired bar height and press the return key The cursor will move to the Row position e When a9 is in the FNT position it designates a smooth font The actual point size is determined by a smooth font value in the BH position The f
41. ecting the Printer to most minicomputers is similar to connecting to a PC Most minicomputers made by Digital Equipment Hewlett Packard Unisys etc have ASCII RS 232C serial ports similar to PCs Interfacing to IBM systems sometimes requires a protocol converter The cable you select for connecting the Printer to a minicomputer will vary depending on the type of computer system you have Interface cable listings in Appendix E describe a straight serial cable and a null modem cable One of these two cables should work on your system Non ASCII Device Connection The Printer uses the standard ASCII for conversion of byte patterns to characters The standard port for receiving data expects asynchronous ASCII serial data If your host system uses an interface other than ASCII character based RS 232C you will need an interface converter Some hosts such as IBM mainframe equipment do not use the ASCII standard for data encoding rather many IBM machines use EBCDIC DMX 400 430 Operator s Manual 21 Setting Up Your Printer To connect the Printer to EBCDIC devices or devices with any other data encoding standard a protocol converter must be used A protocol converter translates the bit patterns of one standard to the bit patterns of another standard Some protocol converters are also interface converters combining two functions into one box Many of these products are available from the manufacturer of your computer equipment or your
42. ence and therefore terminated the command interpreter Uppercase This code is sent every time the Printer is turned on It signals that there was a hardware reset Uppercase This code signals that there was a software reset A software reset results from sending the lt SOH gt command sequence to the Printer or by doing a front panel reset BELL HEX 07 This is usually returned on a corrupt image download or if you try to load an image that is already installed in the module Lowercase The memory module won t clear Retry after lt STX gt W command DMX400 430 Operator s Manual D 1 D 2 DMX400 430 Operator s Manual Appendix E Cable Listings Part Number Description 556000 Printer to CRT Terminal DB25P RS 232 556001 Printer to PC 9 Pin DB9S RS 232 556002 Printer to PC 25 Pin DB25S RS 232 899516 Printer to PC Parallel Port DB25P Table E 1 Printer Interface Cables Description Chassis Ground Shield TXD RS 232 RXD RS 232 RTS 4 7k ohm to 5VDC CTS input Signal Ground TXD RS 422 TXD 65 422 15 RXD RS 422 RXD RS 422 N DTR output Table E 2 Printer Pin Connections DMX400 430 Operator s Manual E 1 Cable Listings STRAIGHT CABLE MXM HOST PRINTER SHIELD 1 e 1 2 3 RXD RXD 3 2 TXD GROUND 7
43. etting Started 1 5 Using the Printer s Control Panel The Printer has three operator accessible buttons three indicator lights LEDs one switch and one POT see Figure 1 5 A brief description of the buttons lights switch and POT are listed in this section Power Light Paper Ribbon Light Pause Light Pause Button Feed Button Stop Cancel Button Figure 1 5 Buttons and Lights Power Light The power light is turned on after the power button on the rear of the Printer is activated 6 DMX 400 430 Operator s Manual Getting Started Pause Button Pause Light Stop Cancel Button Feed Button This button allows the operator to stop printing a run of labels and then complete the job by pressing the button again Activation of the button will e Stop the print mechanism when the label printing is complete e Turn on the pause light e Stop the label counter but maintain the count balance e Hold all data in memory Pressing the button a second time will Restart the Printer Print the balance of labels on the counter unless interrupted e Turn off the pause light The pause light will turn on if any of the following occurs e The pause button is pressed A print job is canceled with the stop cancel button e A fault occurs with the cutter or rewind option This button allows the operator to stop and cancel arun of labels in the process of being produced
44. eys to move the cursor around within the 200 fields one field at a time sample label format is illustrated in Figure 3 4 To create a label press the F1 key to return to the create modify label screen The cursor will be in the label name position CREATE MODIFY LABEL MODULE NAME LABEL NAME ROT FNT XW XH BH ROW COL TYPE DATA PROMPT 2 2 2 0 00 03 70 00 20 D NYLON INSULATED TOGGLE SWITCH X 0 00 03 60 00 10 B370040003003 6 2 2 0 00 00 30 00 20 D DA100 PB B X 0 00 00 20 00 15 D 1400080 Y 0 00 01 50 02 85 D SW5 a 6 2 0 40 01 35 00 15 100 PB B 1 2 2 0 00 01 20 00 65 D DA100 PB B 3 0 00 03 20 00 20 D SWITCH ACTION 1 2 2 0 00 03 00 00 20 D SPST on None OFF 3 0 00 02 70 00 20 D TERMINALS 1 2 2 0 00 02 50 00 20 D SOLDER SPADE 3 0 00 02 20 00 20 D RATING 1 2 2 0 00 02 00 00 20 D 10 AMPS 125VAC X 0 00 01 90 00 10 D B200160003003 X 0 00 02 40 00 13 D 1194003 X 0 00 02 90 00 13 D 1194003 0 0 D 00 00 00 00 15 DMX 400 430 LABEL PRINTER DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software Figure 3 4 Sample Label Format DMX 400 430 Operator s Manual 37 Creating Labels Using Internal Batch Software 3 Enter an alphanumeric name of up to 16 characters for this label followed by the return key The message New Label Format appears answer Y or N If yes the cursor moves to the ROT position If the cursor does not move past the new label format posit
45. fault values are in Table B 2 Parameter Default Value BAUD Data Bits Parity Stop Bits Table B 2 Printer Default Communication Parameters Altering the switch positions of Dip Switch S1 on the back of the Printer will configure the Printer for different applications Chapter 2 Section 2 4 shows the switch positions and the configurations supported by each setting B 2 DMX400 430 Operator s Manual Appendix Available Fonts and Barcodes All character fonts and barcodes available with the Printer are described in this section Each font and barcode has a name associated with it for use in programming Human readable fonts have numeric names while barcode fonts have alpha names Uppercase alpha names will print barcodes with human readable interpretations Lowercase alpha names will print barcodes only Fonts Fonts 0 through 8 use the slash zero 0 conventions for distinguishing between the zero and the alphabetic O The slash can be removed with the label formatting command Z These fonts are non proportional monospaced fonts all of the characters take up the same amount of space when printed The Triumvirate font number 9 is a proportional font each character will take up a different amount of space when printed DMX400 430 Operator s Manual C 1 Available Fonts and Barcodes 32 127 32 168 171 172 225 32 168 171 172 225 32 35 38 40 58 65 90 128 142 144 146 153 154 156 1
46. ia 63 5 2 3 Mechanical Adjustments 64 5 3 Printhead Alignment Procedure 65 5 3 1 Label Stock Tracking Adjustment 65 5 3 2 Ribbon Feed and Tracking Adjustments 65 5 3 3 Fine Printhead Adjustment 67 5 4 Adjusting Printhead Pressure and Support 67 5 5 roubleshooting eene 68 Maintenance 6 0 Cleaning the Printer eee 73 6 1 Cleaning the Printhead 2 22 74 Continued ii Appendix ASCII Control Code Chart esses 1 Switch Settings and Cable Interfacing B 1 Appendix C Available Fonts and Barcodes C 1 Appendix D 1 Appendix Cable Las n s nas 1 Appendix Specifications r EE 1 Appendix G Warranty Information G 1 iv Getting Started 1 0 Introduction The DMX 400 430 Label Printer hereafter referred to as the Printer incorporates high performance low cost direct thermal and optional thermal transfer label printing capabilities The combination of powerful capabilities easy to use features a contemporary look and affordable pricing set a new standard for direct thermal and thermal transfer label printers in retail office and indust
47. ibbon switch shown in Figure 1 5 was probably turned on without thermal transfer ribbon being installed Slide this switch toward the front of the Printer for direct thermal printing In addition this condition can occur if the media is improperly routed 12 DMX 400 430 Operator s Manual Getting Started 1 7 Ribbon Loading In thermal transfer mode ribbons must be attached to the Take up Hub The ribbon can be wound directly on to the hub and held with a clasp or a used ribbon core can be placed on the hub 1 7 1 Ribbon Loading Instructions 1 Disengage the Printhead by rotating the Head Lift Lever counterclockwise to the up position 2 Slide the Ribbon on to the Ribbon Supply Hub Route the ribbon see Figure 1 8 and attach the ribbon to the Ribbon Take up Hub 3 Engage the Printhead by rotating the Head Lift Lever clockwise and locking it in the down position Ribbon Take up Hub Takesup Glasp Ribbon Supply Hub Head Lift Lever s Media Out Path 9 O Peel and Present Optional Figure 1 8 Ribbon Loading DMX 400 430 Operator s Manual 13 Getting Started 1 8 Using the Printer s Options 1 8 1 Available Modules The Printer uses Memory modules to expand its built in capabilities primarily for the use of storing graphic images and bitmaps of smooth fonts The Printer has one module slot l
48. ion the memory module s write protect switch is on turn it off to continue 4 The Printer can print fonts bar codes and graphics at 0 90 180 or 270 degree rotations Valid responses to the ROT prompt include 1 0 degrees 90 degrees 180 degrees 270 degrees 2 3 4 5 In the FNT position enter the type of font you want to print This can be an alphanumeric font or a bar code Enter one of the following e An alphanumeric font type followed by the return key Choices are 0 through 8 See Appendix C for examples of each available font type and for the actual printed size of the various fonts using different multiplication factors e An alphanumeric CG Triumvirate font type followed by the return key the only choice is 9 see Appendix C for examples of each available font type The point size is selected in the bar code height field Values are 001 through 010 38 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software e A bar code followed by the return key Choices are uppercase A through R except for P Postnet For bar codes that include the human readable interpretation line or lowercase a through r for bar codes without human readable lines see Appendix C for examples of each available bar code e Xis a special font choice that is not actually a font The X font selects box and line drawing Later in the data prompt position the format for lines or boxes must
49. it column number tells the Printer how far over from the left edge of the label that data is to be printed Enter a number no longer than four digits in this field then press the return key If the measurement is acceptable the cursor will move to the type position If the measurement is too large for the given space or the capability of the Printer the Number Out of Range error message will appear and data will need to be re entered The cursor will then move to the type position 42 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 11 type position tells the Printer how the data prompt position is to be used There are six options e The most common type is D for data this tells the Printer that fixed data will be entered in this field In other words any alpha and or numeric characters entered in the data prompt position will be printed on the label exactly as entered on the screen After pressing the D key the cursor will move to the data prompt position Enter the data to be printed on the label and press the return key Type D is specified when using special font X for lines boxes and illustrations It is also specified when using special font Y for graphics The graphic name must be entered with up to 16 upper case characters e Press the P key to signify that this is a prompt Any data typed in the data prompt position will reappear on the print
50. ith isopropyl alcohol and insert into the Printhead as shown below Gently rub the underside of the Printhead with the moistened swab Printhead Cleaning Swab Figure 6 2 Cleaning the Printhead 76 DMX 400 430 Operator s Manual Appendix ASCII Control Code Chart Char Dec Hex NUL 0 00 32 20 64 40 96 60 SOH 1 01 33 21 A 65 41 a 97 61 STX 2 02 34 22 B 66 42 b 98 62 EXT 3 03 35 23 C 67 43 99 63 EOT 4 04 36 24 D 68 44 d 100 64 ENQ 5 05 37 25 69 45 101 65 ACK 6 06 amp 38 26 F 70 46 f 102 66 BEL 7 07 39 27 71 47 g 103 67 BS 8 08 40 28 H 72 48 h 104 68 HT 9 09 41 29 I 73 49 i 105 69 LF 10 42 2A J 74 4 106 6A 11 OB 43 2B K 15 4B k 107 6B FF 12 0 44 2 L 76 4C 1 108 6C CR 13 0 45 2 M 77 4D m 109 6D SO 14 OE 46 2E N 78 4E n 110 6E SI 15 OF 47 2F 79 4F 111 6 DLE 16 10 0 48 30 P 80 50 112 70 DCI 17 11 1 49 31 Q 81 51 q 113 71 DC2 18 12 2 50 32 R 82 52 T 114 72 DC3 19 13 3 51 33 S 83 53 5 115 73 DC4 20 14 4 52 34 T 84 54 t 116 74 21 15 5 53 35 U 85 55 117 75 SYN 22 16 6 54 36 V 86 56 V 118 76 ETB 23 17 7 55 37 W 87 57 119 77 24 18 8 56 38 X 88 58 x 120 78 EM 25 19 9 57 39 Y 89 59 y 121 79 SUB 26 1A 58 7 90 5 7 122 7 ESC 27 1B 8 59 3B 91 5B 123 7B FS 28 1
51. l liquid of any kind into it Be certain that your power source matches the rating listed on the back of the Printer If you are unsure check with your dealer or with your local power company Do not place the power cord where it will be walked on If the power cord becomes damaged or frayed replace it immediately Do not insert anything into the ventilation slots or openings the Printer e Only qualified trained service technicians should attempt to repair your Printer Contents Getting Started 1 0 1 11 Unpacking and Inspection esses 1 1 2 Supplies Necessary to 2 1 3 Location of Parts on your Printer 2 1 4 Tear off Assembly Installation 4 1 5 Using the Printer s Control Panel 5 1 6 Using Print Media eee 8 1 6 1 Label Loading Instructions 9 1 6 2 Adjusting Printhead Pressure 10 1 7 Ribbon 12 1 7 1 Ribbon Loading Instructions 12 1 8 Using the Printer s 13 1 8 1 Available Modules 13 1 8 2 Cutter e 14 1 8 3 Peel and Present Mechanism 14 Printing Labels 2 0 Checking Voltage Selection
52. l transfer materials 8 203mm maximum diameter on 1 5 38mm to 3 76mm cores 8 152mm maximum O D capacity full supply roll 4 of label backing F 5 Specifications Label Material Thermal transfer plain coated papers vinyl Mylar metalized paper nonwoven fabric fine woven fabric thermal visible light scalable paper infrared scalable paper thermal ticket tag stock thermally sensitive plastic stock Thermal Transfer Ribbons Standard widths are 25mm 38mm 51mm 64mm 76mm 89mm 110mm 1182 360m length Media Sensing Moveable see through for die cut labels and reflective for tags with black striping Note The reflective sensor mark must be carbon based The sensor is infrared and will reflect off of a plain black mark DMX400 430 Operator s Manual Specifications Label Tag Media Specifications ND L P i C E 4 He 4 Figure F 1 Media Specifications Description Label width Backing width Gap between labels Label length Backing thickness Label thickness Width of sensor opening Distance from edge of Media to edge of sensor opening Reflective sensor mark width Reflective sensor mark length Distance between reflective mark Units of measure in inches Table F 1 Media Dimensions DMX400 430 Operator s Man
53. label media have the most effect on the images printed on the labels The Printer provides print quality adjustments but limits them to prevent the Printer from printing an image that could be damaging to the Printhead For example low cost direct thermal stocks have high reaction temperatures therefore it takes a great deal of heat to make clear images on this type of paper The Printer has two ways to compensate for this first set the burn time to a higher value by using the H Label Formatting Command This causes more heat to be transferred into the media and consequently generates a darker image second adjust the Printhead position The Printer has been factory set to maintain good print quality on the majority of media However when using media other than the recommended 4 mil thick stock the Printhead position ribbon and media tracking may require slight adjustment to maintain its print quality If poor print quality is apparent follow the procedures outlined in Sections 5 3 and 5 5 64 DMX 400 430 Operator s Manual Troubleshooting 5 2 Aligning the Printhead Components used for Printhead alignment are illustrated in Figure 5 1 Head Adjust Screw Head Support dd Left and Right Plate Head Pivot Shaft N Media Guide Figure 5 1 Printhead Alignment Roller Bearing 5 2 1 Direct Thermal Stock For best results when using direct thermal label stock turn the head adjustmen
54. label screen This allows a label format to be set up ahead of time but with the ability to change variable information every time that format is printed For example if you are printing inventory labels information like the company name date and factory location is in the same position on every label However the stock number for the part may change approximately every 100 labels You could set up the stock number field as a prompt by entering in the phrase Enter Stock Number in the data prompt position Every time you select that format in the print label screen the phrase Enter Stock Number appears and you would enter desired stock number for that label run e Enter one of the following symbols to signify a consecutive number or alpha character for numeric increment for numeric decrement gt for alpha increment lt for alpha decrement DMX 400 430 Operator s Manual 43 Creating Labels Using Internal Batch Software If any of these symbols are entered in the type position the printing will either increment or decrement numbers or letters in the label position specified earlier in this field Information entered in the data prompt field in the next step will tell the Printer the increment value being used When viewing the print label screen it will ask Initial Increment or Initial Decrement The number entered at this time will increment or decrement each time a label is printed The n
55. lt values and valid settings are listed in Table 3 2 32 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software Description Default Range Heat Factor 0 to 20 Print Speed C G Slew Speed C K Dot Pattern Wide 1 or 2 Dot Pattern High 1 to3 Label Advance Back Feed Form Edge Offset 20 Form Edge Offset 050 to 999 Row Offset 000 to 999 Column Offset 000 to 410 Update Count on 01 to 99 Max Label Width 050 to 410 Max Label Length 0500 to 9999 Active Buffers 1 2 Cut By Amount 0001 to 9999 Edge Reflective EorR Table 3 2 Print Parameters If ALT P parameters are changed while in the create modify label screen the changes are saved with the label format If they are changed in the print label screen they are not saved and will affect only the current print job Changing parameters in the print label screen is useful when testing a new label to determine optimum print parameter settings for that particular format F7 and ALT I This function is used in the create modify label screen to insert a new field description line between existing field description lines on the screen It is especially useful when the repeat function is used and other lines on the screen are already below the field to be repeated DMX 400 430 Operator s Manual 33 Creating Labels Usi
56. n inch because all the label format print positions are specified in tenths and hundredths of an inch The procedure for creating a new label is as follows 1 Power up the CRT terminal with the switch on the front of the unit Turn the Printer on with the power switch located in the back of the Printer The CRT screen will look like this PRINT LABEL MODULE NAME LABEL NAME QUANTITY Figure 3 2 Print Label Screen Header Press the F1 key and the screen will look like this CREATE MODIFY LABEL MODULE NAME LABEL NAME ROT FNT XW XH BH ROW COL TYPE DATA PROMPT I Figure 3 3 Create Modify Label Screen Header DMX 400 430 Operator s Manual 35 Creating Labels Using Internal Batch Software 2 The software s two operating screens are create modify label and print label All data is entered into fields A field is a set of information such as a product name address bar code number etc that is specified on individual lines on the CRT screen Because fields are independent of each other it is possible and sometimes desirable to place two or more fields on the same horizontal or vertical measurement Be careful not to print one field over another Notice in the upper left hand corner of the screen that the current field number is displayed This program can accommodate up to 200 fields per format Use the return key or the arrow k
57. n should toggle back and forth If this does not happen re check the CRT settings check the interface cable If the screens still do not appear contact your local representative If the Module has not been formatted for Internal Batch the set up screen will appear until you hit the I option If steps 1 4 have been successfully completed load the Printer with media DMX 400 430 Operator s Manual 29 Creating Labels Using Internal Batch Software 3 2 Formatting and Printing Labels Formatting labels is designed to be a 3 process procedure that involves the following steps e Selecting an operating screen e Specifying where on the label to place text and or barcodes e Printing the actual labels Available Fonts and Barcodes All available character font sizes barcodes multiplication parameters and resulting character sizes are illustrated and explained in Appendix C Each font and bar code has a name associated with it for use in the create modify label screen Alphanumeric fonts are 0 through 9 bar codes with human readable interpretation lines are uppercase A through R except P Postnet Bar codes without human readable interpretation lines are lowercase a through r all fonts and bar codes can be magnified in height and width Menu Screens The following three menu screens are available in the Printer s internal labeling software program e Create modify label e Print Label System Maintenance Function Ke
58. nce shipment from the factory follow the terminal s set up procedure to reset all default values see Table 3 1 The Printer will set all remaining parameters however these settings are not saved in the CRT s RAM To save them follow the CRT s save changes routine after normal operation is established DMX 400 430 Operator s Manual 27 Creating Labels Using Internal Batch Software Function Settings Function Settings Handshake Mode Data Bits Stop Bits Parity Baud Rate Keys US End Auto NL on CR CR Compatible LINK MC 2 Table 3 1 LINK CRT Settings 3 Select Stand Alone Labeling Software Mode The Printer is shipped in the RS 232C mode for use with PCs To use the CRT turn DIP Switch S1 7 to the on position and insert the 256K Flash Module into the Printer before turning the power on Plug the module into the module slot as described in Section 1 8 Ensure that the lettering is facing toward the front of the Printer When the Printer is turned on it will recognize that the module has been formatted as an Internal Batch Software Module and will run the Internal Batch Program If the Module has not been formatted the following screen will appear BATCH SYSTEM INITIALIZATION INSERT Flash MEMORY MODULE AND PRESS I INITIALIZE NEW MODULE ENTER ENTER BATCH SYSTEM
59. ng Internal Batch Software F8 and ALT X May be pressed while the cursor is located at the ROT field of the create modify label screen It will cause the print screen to show a pre set quantity of 1 for the purposes of printing a test label F9 and ALT F Feeds one label at a time from the print label screen It operates the same way as the front panel feed switch This function is useful when loading new media to register the photoelectric sensor Other Important Keys Several other keys are used in the editing and printing steps and are described below Return Arrow Keys ESC Backspace Home Enters an answer for the prompt and moves the cursor to the next position if the answer is acceptable Used to move the cursor left right up and down in the create modify and print screens Up and down arrows in the create screen are restricted to the ROT position Ends the formatting for a particular label and returns the cursor to the top of the screen The Esc key allows the F1 key to be used to switch screens It is also used to exit ALT S and ALT P screens Erases one character Deletes the current field and moves the cursor to the beginning of that field 34 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 3 3 Create Modify Label Screen This section describes how to create a new label Before beginning a good tool to have on hand is a ruler marked in tenths of a
60. nt any of the bar codes shown in Appendix C by altering the example s fields lt STX gt L lt CR gt D11 lt CR gt 121100000000100Barcode A lt CR gt E Barcode R lt STX gt L_ Syntax L on line 1 is used to enter the label formatting mode 93 040 005 000 0123456789 E Br Gri Lun Vor hic Bar width dots lur Code Rotation 1 Figure 4 2 Example line 3 000 0000 000 Barcode A CR Horizontal and width multiplier Font ID Rotation 1 Figure 4 3 Example line 4 62 DMX 400 430 Operator s Manual Troubleshooting 5 0 Introduction This chapter provides general guidelines to help maintain the print quality when using media other than the recommended 5 mil stock It also provides basic ideas to help identify common installation and communication interfacing problems If there is any doubt about your ability to perform the procedures outlined in this chapter contact a qualified service technician before making any adjustments DMX 400 430 Operator s Manual 63 Troubleshooting 5 1 Controlling Print Quality The Printer provides maximum flexibility by offering both direct thermal and thermal transfer printing capabilities To support these printing options the Printer has a flexible set of printing controls The amount of heat applied to the Printhead and the location of the Printhead to the
61. nt complete the following steps 1 2 Loosen the two mount screws that fasten the Head to the Support Plate leaving the screw only slightly snug Load the media and engage the Printhead by rotating the Head Lift Lever to the down position Turn the adjustment screw clockwise until the Support Plate moves down and contact the Bearing Plate underneath Tighten the two mount screws to secure the Support Plate Note The mount screws that secure the Head Support Plate also secure the Ribbon Shield When loosening these screws be aware that both the plate and the shield may move DMX 400 430 Operator s Manual 69 Troubleshooting Print Head Mount Adjustable Head Support Plate Fixed Fixed Mount Screws J Adjustable Media Width Adjust Cam Rotate Clockwise or Counter Clockwise Figure 5 2 Printhead Mount Assembly 5 5 Troubleshooting Occasionally situations occur that require some troubleshooting Ribbon Shield skill Possible problem situations and potential solutions are listed in this section While not every situation is addressed you may find some of these tips helpful After the corrective action is taken press the feed switch to clear the alarm Contact a qualified service technician for problems that persist or are not covered in this section 70 DMX 400 430 Operator s Manual Troubleshooting Unacceptable print quality e The Printhead m
62. ntation DMX 400 4 1 104 mm DMX 430 4 0 101mm DMX 400 2 0 4 0 51mm 102 mm per second DMX 430 2 0 8 0 51mm 203 mm per second F 1 Maximum Print Length Maximum Fields Per Label Minimum Dot Size Optional Dot Sizes Label Backfeed Internal Rewind F 2 Specifications 400 430 400 430 400 430 400 430 16 406mm with standard RAM 28 711mm and 512K RAM Memory Module 16 406mm with standard RAM 22 559mm and 512K RAM Memory Module 200 5K data per label maximum 400 10K data per label maximum 0 005 0 127 mm square 0035 0 075 mm square 0 010 0 25mm vertical 0 015 0 38mm vertical 0 010 0 254mm horizontal 007 0 176mm vertical 0 010 0 252mm vertical 007 0 178mm horizontal For use with the optional cutter For use with the optional Peel and Present Mechanism DMX400 430 Operator s Manual Fonts Resident Fonts Optional Fonts Character Density Font Expansion Rotation Barcodes Specifications Nine alphanumeric fonts from 0 035 H 0 9mm to 0 64 H 16mm including OCR A OCR B CG Triumvirate smooth font size and character set and a CG Triumvirate smooth font 10 point sizes 400and 12 point sizes 430 Proportional and monospaced available 4 compatible font can be downloaded to the Printer 33 83 CPI in font at 1x 0 70 CPI in font 6 at 8x fonts are expandable
63. nual we will refer to the components and connectors depicted in these illustrations Media Supply Window Name Plate Media Supply Cover T Tear Off Assembly Figure 1 1 Front View DMX 400 430 Operator s Manual 3 Getting Started Printer Configuration gt iE Switch m Pin 1 RS 232 RS 422 Connector 9 Device Select Switch AC Power Switch J Fuse Holder F1 Selectable AC Input 9 Switch 115 or 230 VAC cpu AC Power Connector Figure 1 2 Rear View Ribbon Supply Hub Optional RibbonTake up Hub Optional Media Supply Hub Media Supply Retainer Internal Rewind Hub Optional Media Guide Plates Head Lift Lever Media Guide Media Sensor Adjust Knob Figure 1 3 Mechanism Detail 4 DMX 400 430 Operator s Manual Getting Started 1 4 Tear off Assembly Installation 1 Open the cover 2 Disengage the Printhead by rotating the Head Lift Lever counter clockwise to the up position 3 Fit the Tear off Assembly to the slots below the drive roller and push it down until it snaps into place 4 Engage the Printhead by rotating the Head Lift Lever clockwise locking into the down position Head Lift Lever Drive Roller Installation Slots Tear Bar Assembly Figure 1 4 Tear off Assembly Installation DMX 400 430 Operator s Manual 5 G
64. ocated on the left side for use with memory module memory cartridges Font ROM Modules Font ROM modules contain additional fonts that extend the capabilities of the internal fonts Each font ROM module comes with documentation detailing the type and sizes available on the module and the font number of each size used in label formatting Font ROM modules are programmed at the factory and cannot be modified later for any other purpose 256K and 512K RAM Modules RAM modules are the most flexible module option for the Printer They provide temporary storage of data used in label format printing Each module contains 256K of data storage for fonts graphic images or label formats An additional feature of the 512K RAM module is that the Printer will use a part of its memory to extend the Printer s bit mapped label area from 400 16 406 mm to 28 711 mm 430 16 406mm to 22 558mm 14 DMX 400 430 Operator s Manual Getting Started 256K Flash EEPROM Module Flash EEPROM modules provide the same features of RAM modules with the added benefit of virtually permanent storage A write protect button on the Flash EEPROM module can protect data stored on the cartridge from being overwritten or erased 1 8 2 Cutter The Printer can be ordered with an optional cutter and tray for cutting tags and labels or the option can be installed at a later date This option can be easily attached to the Printer and once installed can
65. ompatible software package or LINK MC2 CRT with Internal Batch Software This chapter focuses on the Printer s internal labeling software program The program uses two screens for creating modifying labels and printing labels A system maintenance screen is included for printing test labels copying and formatting memory modules and performing several other functions Internal batch modules can store up to 200 label formats per Flash Module and each can hold up to 128K of memory shared between label formats and graphic images pictures You can purchase as many internal batch modules as you need for your applications as they essentially provide you with unlimited memory capacity DMX 400 430 Operator s Manual 26 Creating Labels Using Internal Batach Software 3 1 The Printer Used With a LINK CRT The following steps are required before you can begin to format and print labels with the Printer 1 Connect Cables Verify that the LINK CRT and the Printer s main power switches are off Connect the LINK CRT terminal to the Printer with the supplied cable Plug in the supplied power cords for the Printer and the LINK CRT terminal Note The Printer connects to the LINK MAIN port not the LINK parallel port 2 Check LINK CRT Settings The LINK CRT is shipped ready for use with the Printer and the settings are pre set and should be changed only when necessary If the terminal s settings have been changed si
66. ont ranges are listed in Table 3 3 below Smooth Font Valid BH Ranges Internal CG 001 to 010 Triumvirate Table 3 3 Smooth Font Information DMX 400 430 Operator s Manual 41 Creating Labels Using Internal Batch Software 9 10 The 4 digit Row Field tells the Printer how far up on the label to print the data The default value is 00 00 and the maximum number cannot exceed the maximum label length set in the print parameters window Use the bottom left corner as the starting point for row and column For the desired vertical placement of your field enter a number not more than four digits followed by the return key If the measurement entered is acceptable the cursor will move to the COL position If the measurement selected is too large for the given space or the capability of the Printer the Number Out Of Range message will appear Data will need to be re entered When specifying measurements always measure to the bottom of the field For example if using font 6 the measurement will be to the bottom of the alphanumeric letters If using a bar code the measurement will be to the bottom of the bar code s human readable line If the bar code being printed does not have a human readable line measure to the bottom of the bars When rotating a bar code or alphanumeric field the row measurement is specified as the amount of space from the starting point of the label to the top of the field The 4 dig
67. p with the arrow keys and change the font size For special font X enter the required information as explained in the following examples Lines Lhhhvvv L L specifies line drawing hhh horizontal width of line Lines I hhhh vertical height of line Ihhhhvvvv 1 specifies line drawing horizontal width of line vertical height of line Note Reverse printing is accomplished by printing a very high or wide solid line Text placed at the same coordinates inside the line is reversed with white letters on a black background Boxes Bhhhvvvbbbsss B B specifies box drawing hhh horizontal width of box vertical height of box bbb thickness of bottom and top box edge SSS thickness of sides of box Boxes bhhhhvvvvbbbbssss b specifies box drawing hhhh horizontal width of box VVVV vertical height of box bbbb thickness of bottom and top box edges SSSS thickness of sides of box DMX 400 430 Operator s Manual 45 Creating Labels Using Internal Batch Software For special font Y enter the name of the graphic image you want to call from the memory module for printing at this field position You can enter up to 16 uppercase characters e Enter the desired prompt information The field allows up to 44 characters to be entered e Enter the desired consecutive number fill character and increment value This field has the format xnn with the
68. rial applications This manual provides all the information necessary for the daily operation of your printer To create and print labels refer to the instructions included with the software you have chosen or if you wish to write a custom program visit our website at http www datamaxcorp com for a copy of the Programmer s Manual part number 88 2051 01 1 1 Unpacking and Inspection Inspect the shipping container s for damage if damage is evident contact the carrier to specify the nature and extent of the damage Remove the Printer from the packaging material and check the contents of the package In addition to this manual the following items should be included e Jabel printer e front tear bar assembly e special or additional items purchased DMX 400 430 Operator s Manual 1 Getting Started DMX 400 430 Operator s Manual Getting Started 1 2 Supplies Necessary to Print Labels In order for the Printer to generate labels you will need the necessary software and media There are many different types of media and software packages available therefore it is a good idea to contact your local reseller on which software and media is best suited for your needs 1 3 Location of Parts on your Printer The following illustrations show the major components of your Printer Figure 1 1 is the front view of the Printer Figure 1 2 is the rear view of the Printer and Figure 1 3 shows the mechanism detail In this ma
69. rior and Exterior Interior During normal operation dust particles from label stock can build up inside the Printer To prevent build up use a soft bristle brush or vacuum cleaner as needed e Exterior The exterior surface can be cleaned using a general purpose cleaner and a damp soft cloth or sponge Do not use abrasive cleansers or solvents Drive Roller Print quality may be affected if the drive roller becomes contaminated with grit label adhesive or ink To clean the Drive Roller complete the following steps 1 Remove the Tear Bar Assembly see Figure 1 4 2 Turn the Head Lift Lever to raise the Printhead to the up position 3 Dampen a clean soft cloth with Isopropyl Alcohol and wipe off any debris from the Drive Roller Note If the Drive Roller contains excessive build up that is unable to be removed using Isopropyl Alcohol you can try acetone however this should be used sparingly DMX 400 430 Operator s Manual 75 Maintenance 6 1 Cleaning the Printhead The Printhead should be cleaned on an as needed basis To determine when to clean the Printhead look for characters or bar codes that appear light or faded or labels that contain spots or light streaks Once you notice these signs follow the steps below to clean the Printhead 1 Turn off the power and unplug the Printer 2 Raise the cover and turn the Head Lift Lever to the position 3 Dampen a cotton swab w
70. ses other than those for which they were manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service Thermal Printhead This warranty is limited to a period of 365 days or 1 000 000 linear inches of use whichever comes first for the DMX 400 430 Thermal Printhead This 365 day warranty is valid only if a Datamax approved thermal or thermal transfer label media is used as defined in the then current Datamax list of approved Thermal Thermal Transfer Media a copy of which is available from Datamax Failure to use Datamax approved media 15 justification for invalidation of this thermal Printhead warranty This warranty does not cover Printheads which have been misused altered neglected handled carelessly or damaged due to improper cleaning or unauthorized repairs DMX400 430 Operator s Manual G 1 Warranty Information Warranty Service Procedures If a defect should occur during the warranty period the defective unit shall be returned freight and insurance prepaid in the original shipping containers to Datamax at 4724 Parkway Commerce Blvd Orlando Florida 32808 A Return Material Authorization RMA number must be issued before the product can be returned To open an RMA please call Datamax Customer Service Support Department at 407 523 5540 Please include your RMA number on the outside of the box and on the shipping document Include a contact n
71. sition DMX 400 430 Operator s Manual 49 Creating Labels Using Internal Batch Software 4 Inthe sample position there are two choices a Print a sample label to check data placement by pressing the Y key for yes A sample label will print and the cursor will return to the sample position At this point you can proceed to step b or you can stop the run by pressing the up arrow key to move the cursor back to the label name position Press the F1 key to re edit your format in the create modify label screen b If you do not need a sample press key for no or use the return key The number of labels you requested will be printed After the print job request is sent to the Printer the cursor will move back to the label name position Additional print jobs can now be sent to the Printer or you can return to the create modify label screen DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software 3 5 System Maintenance Screen The third screen system maintenance is used to format and copy memory modules print test labels and perform several other maintenance functions To access the screen in the label name position of the create modify label screen or print label screen use ALT S The screen will look like this SYSTEM MAINTENANCE EST AND FORMAT MODULE OPY MODULE ETRIC NT T TEM EST LABEL TEST LABEL I MODULE NAME ET PRINTE
72. sition 2 Extend the Media Width Adjustment Cam outward from its mounting bracket until the notch on the cam clears the notch on the mounting bracket 3 With the cam in the extended position rotate it counter clockwise or clockwise to the desired width setting The numbered notch on the top right corner of the cam identifies the media width setting Figure 1 7 shows the cam being changed from the four position to the one position 4 When the cam is set to the desired media width setting return it to its rest position Make sure that the bracket d tente is fully seated in the cams notch 5 Engage the Printhead by rotating the Head Lift Lever clockwise to the down position Head Lift Lever Mounting Bracket Media Width Adjustment Cam Figure 1 7 Adjusting Printhead Pressure DMX 400 430 Operator s Manual 11 Getting Started If the media is not being sensed try adjusting the label sensor position by turning the adjustment knob for the movable sensor The gauge behind and below the Printhead can be viewed for making this adjustment If the label s edge is not detected within 12 305 mm of feeding the Printer will stop and the paper ribbon light will remain on In this case check the threading of the media around the bottom of the upper and lower Media Guides If the paper only feeds forward about 1 inch 26 mm each time you press the feed button and does not seem to be stopping on a label edge the r
73. t screws 1 4 turn clockwise to move the Printhead 0 006 0 15 mm back on the roller When the Printhead is aligned with thermal transfer stock the Printhead is forward on the roller so that the ribbon will separate from the label while the wax ink is still liquid ensuring good print quality With direct thermal stock the Printhead burn line needs to be further back on the roller where there is more contact with the roller This causes heat to transfer to the paper more efficiently 5 2 2 Tag Stock or Stiff Media The Printer is adjusted at the factory using 5 mil thick label stock If heavier tag stock is used the Printhead may need to be adjusted forward DMX 400 430 Operator s Manual 65 Troubleshooting 5 2 3 Mechanical Adjustments The Printhead is precisely positioned on mount plate locating pins that are adjusted at the factory Once adjusted the locating pins will ensure correct alignment of all future replacement heads It should not be necessary to realign each new Printhead however an alignment procedure is required if the Printhead Mount Assembly has been removed or disassembled The horizontal placement of the Printhead is adjusted by turning the right and left head adjustment screws that correspond to the right and left sides of the Printhead Turning the screws 1 2 turn counter clockwise will move the Printhead 0 012 0 305 mm forward Likewise a 1 2 turn clockwise will move the Printhead back 0 012 0 30
74. tallation rated 6A 250V FCC This device complies with Part 15 of FCC rules Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Safety Instructions Your Barcode Printer has been designed to give you many years of safe reliable service As with all electrical equipment there are a few basic precautions you should take to avoid getting hurt or damaging the Printer e Carefully read the installation and operating instructions provided with your Printer e Read and follow all warning instruction labels on the Printer itself e Place the Printer on a flat firm solid surface e To protect your Printer from overheating make sure all openings on the Printer are not blocked e Do not place the Printer on or near a heat source 1 a radiator or heat register e Do not use your Printer near water or spil
75. ual C 5 Available Fonts and Barcodes Barcodes Font Length Cksum Valid ASCII Characters Bar widths A Varies No 32 36 37 42 43 45 57 65 2 1 3 1 90 B 11 48 57 Numeric only 2 1 4 1 Option V used in the 6th amp 7th position 6 48 57 Numeric only 2 1 4 1 D Varies No 48 57 Numeric only 2 1 3 1 E Varies M 103 32 127 2 1 4l F 12 Yes 48 57 Numeric only 2 1 4 1 Option V used in the 7th amp 8th position G 7 Yes 48 57 Numeric only 2 1 4 1 H Varies M 43 32 36 39 42 43 45 57 65 2 1 3 1 90 I Varies No 36 43 45 58 65 68 2 1 3 1 J Varies M 10 48 57 Numeric only 2 1 3 1 K Up to M 10 48 57 Numeric only 2 1 3 1 14 Option is Last Character for Second M 11 Checksum L 13 M 10 48 57 Numeric only 2 1 3 1 M 2 Yes 48 57 Numeric only 2 1 4 1 N 5 Yes 48 57 Numeric only 2 1 4 1 Varies No 35 38 42 58 65 90 97 122 2 1 4 1 P Varies Yes 48 57 Numeric only Same as Fonts Q 19 Yes 48 57 Numeric only 2 1 4 1 R 18 Yes 48 57 Numeric only 2 1 4 1 S 34 4 Yes 48 57 Numeric only 2 1 4 1 T Varies Yes Alpha numeric 2 1 4 1 U 84 Yes Alpha numeric N A Z Varies Yes Table C 3 Barcode Characteristics Uppercase Barcode identifiers I D s have corresponding lowercase I D s that when selected suppress printing of associated human readable text C 6 DMX400 430 Operator s Manual Available Fonts and Barco
76. ual F 7 Specifications Lists of Approved Media For a current list of approved media for use in this Printer please contact your customer support representative Indicators and Switches Indicator Lights Power Paper Ribbon Pause Switches Power Pause Feed Stop Cancel Thermal Thermal Transfer Rear communications DIP switch SW I and darkness potentiometer Communications Interfacing Communications TEEE RS 232C IRS 422 at 300 600 1200 2400 4800 or 9600 baud Character Set ANSI ASCII character set Word Length Selectable 7 bit or 8 bit data format Handshaking XOn X Off in receive mode only and CTS DTR Input Buffer Approximately 7000 bytes Off is transmitted and DTR goes low when 400 bytes are available in the buffer On is transmitted and DTR goes high when 1000 bytes are left in the buffer F 8 DMX400 430 Operator s Manual Appendix G Warranty Information DMX 400 430 Printer Datamax warrants to Purchaser that under normal use and service the DMX 400 430 with the exception of the thermal Printhead purchased hereunder shall be free from defects in material and workmanship for a period of 365 days from the date of shipment by Datamax Expendable and or consumable items or parts such as lamps fuses labels and ribbons are not covered under this warranty This warranty does not cover equipment or parts which have been misused altered neglected handled carelessly or used for purpo
77. uide Plates Figure 1 6 Label Loading Diagram Labels The Printer uses labels up to 4 65 118 mm wide The maximum diameter of a roll of labels used in the Printer is 8 203 mm If a label is narrower than 3 5 89 mm then the Printhead must be adjusted Please refer to Section 5 4 Adjusting Printhead Pressure and Support for more information DMX 400 430 Operator s Manual 9 Getting Started 1 6 1 Label Loading Instructions 1 Disengage the Printhead by rotating the Head Lift Lever counter clockwise to the up position 2 Slide the Media Guide to the outer edge and rotate it to the down position 3 Slide the Retainer to the outer edge of the Supply Mount 4 Place the label roll on the Supply Mount and slide the Retainer firmly against it 5 Insert the label stock as shown in Figure 1 6 6 Rotate the Media Guide up and slide it to the edge of the media 7 Engage the Printhead by rotating the Head Lift Lever clockwise and locking in the down position 8 Set the Media Width Adjustment Cam according to the media width see Table 1 1 Up to 1 Greater than 1 Up to 2 Greater than 2 Up to 3 Greater than 3 Up to 4 1 Table 1 1 Media Width Cam Settings 10 DMX 400 430 Operator s Manual Getting Started 1 6 2 Adjusting Printhead Pressure 1 Disengage the printhead by rotating the Head Lift Lever counter clockwise to the up po
78. umber of labels to be printed with the same number before an increment or decrement occurs can be set with the ALT P command as described earlier The default value is 1 e Press the Key to signify a comment Any data entered in the data prompt position will appear on the print label screen as a comment This function is a useful way to give the operator special instructions such as how to load a particular type of media for the labels to be printed Comment fields do not affect the printing of the label e Press the Key to request a repeat of the previous field s data e Press the T Key to print the time and date After entering any one of the above choices the cursor will move to the data prompt position 12 In the data prompt position there are six options If D was selected in the preceding step enter the desired data The Printer automatically computes how many characters there are room for on the label width specified in your ALT P label width and or label length settings If there is not enough room specified in the Row and or Column measurements a Not Enough Room For Field Data error message will appear DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software Some of the data will need to be re entered Use the DEL key home key or arrow keys to change any information If the Printer does not allow you to enter as many characters as you need try backing u
79. vel Commands and Font Loading Commands each have their own attention getter The attention getter character is followed by a command character that tells the Printer what action to take Decimal Value Attention Getter For 1 Immediate Commands System Level Commands Font Loading Commands Table 4 1 Attention Getters DMX 400 430 Operator s Manual 55 Printing Labels When the Printer receives an Immediate Command it will cease whatever it is doing and perform that command Commands of all types must be in this sequence 1 Attention Getter 2 Command Character 3 Parameters that must be entered by the user if any Command Must Enter Printer Command Character Parameters Responds Reset Send ASCII status string Toggle pause Cancel SOH shutdown Send batch quantity Send status byte M S N S N Table 4 2 Immediate Commands DMX 400 430 Operator s Manual Printing Labels The System Level Commands are used to create formats load and store graphic information and control the Printer Table 4 3 provides a brief description and format of each System Level Command Character Description Set time and date Format Format AwmmddyyyyhhMMjjj 16 digits total w digit week 1 is Monday mm 2 digits for month dd 2 digits for day 4 digits for year hh 2 digits for hour 24 hr ft MM 2 digits for minutes Jj 3
80. ys Nine function keys labeled F1 to F9 are used in the label formatting process Some functions can also be controlled by the ALT keys To use the ALT functions press and hold the ALT key at the same time as you press another key The ALT functions and the function keys include the following functions 30 DMX 400 430 Operator s Manual Creating Labels Using Internal Batach Software F1 or Ese F2 list F3 Copy Toggles between the print and create modify label screens F1 can be used only in the label name position of the create modify or print screens Displays a library listing of every label format and or graphic image loaded in the current memory module F2 can be used only when the prompt is in the label name position of the create modify or print screens Used in the create modify label screen only Enter a new label name then press the F3 key The message below will appear LABEL NAME NEW LABEL NAME Enter the name of an existing label already in memory and press the Enter key A new label will be created with the same data as the source label which allows immediate editing of the new label format The F3 Copy feature will also copy the current field to the next field when the cursor is at the farthest left position of the create modify label screen F4 Kill Used in the create modify label screen only Enter an existing label name followed by the F4 key The message

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