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Exabyte 18D 4000RK (270002

1. 000 eee eee eee 57 Monitoring the tape drive LEDS 0 0 0 0 cee eee eee 58 Using the Tape Drive Menu 0 2 0 eee 61 4 Maintenance siioc ocekook cies Rowe Jeeta vata kee Cee aas 71 Cleaning requirementS 0 00 c cee eens 72 Using touch up paint on the housing 2 0000005 73 Replacing the fuse 00 ccc eee 73 Replacing the air filter 20 0 0 020 c eee eee 74 Replacing a tape drive 0 00 eee 77 Installation and Operation 5 Shipping the Library ic siciais caw Gove eek eae eas 85 Returning the library for service 0 eee ee 85 Packing the lIDrary s 4 asocsaetatg en ae eee gee nies Gdeee EREA 86 6 Advanced Operation 000e eee e eee eee 97 Using elements 0 ccc tenes 97 Viewing library information 0 0 0 ee 100 Performing diagnostics 0 0 cece eee 121 Configuring the serial port for library diagnostics 129 7 Troubleshooting oii ecwe eek ie eee eee eee ee 133 Problems with library installation 0 0 0 e eee eee 134 Problems with tape drive operation 0 0c eee eee eee 136 Problems with library operation 00 00 e ee eee eee 137 A Specifications is cs eee iee se cee ne eee eee 139 Storage capacitieS 0 2 ce tees 139 Overall specifications for the library 00 000 a eee 140 Power cord requirements 00 e eee eee 141 SCSI terminator specif
2. 3 Pull the blown fuse out of the fuse slot 4 Use the screwdriver to push the spare fuse box out of the fuse drawer Remove the spare fuse and place it in the fuse slot 5 Insert the fuse drawer into the back panel Push in until you hear it snap into place 6 If desired order another spare fuse for the fuse drawer Replacing the air filter The library includes an air filter located behind the door The air filter should be replaced once a year or more frequently if the library is operating in a dirty environment To order replacement filters see page xiii 74 Exabyte 18D Maintenance To replace the air filter 1 Unlock and open the library s door see page 47 2 From inside the door use a T 15 TORX bit to remove the three screws that secure the metal filter cover to the front door as shown in the figures on the next page 3 Remove the metal filter cover and pull out the filter Note The rack mount model contains one long filter the standalone contains two smaller filters 4 Replace the new filter inside the door Installation and Operation 75 Chapter 4 5 Position the metal cover over the filter Using a T 15 TORX bit replace the three screws that secure the metal cover inside the front panel Rack mount model Front Ca panel Filter cover Sa Rieu Standalone model 76 Exabyte 18D Replacing a tape drive Maintenance The libr
3. Selecting cleaning cartridges Use only DLT CleaningTape III To order cleaning cartridges see page xiii Cleaning the tape drive from the operator panel To clean the tape drive from the operator panel 1 Make sure the tape drive needs cleaning by looking at the Use Cleaning Tape LED on the tape drive see page 58 You can also check the Clean indicator in the Tape Drive Status screen see page 64 for instructions 2 Make certain a cleaning cartridge is installed in the fixed cartridge slot If the fixed slot contains a data cartridge and you follow these steps you will have to unload the the data cartridge from the tape drive using the Open Tape Drive command 3 If security has been enabled disable it see page 33 4 Switch to LCD Interface mode see page 45 Exabyte 18D Tape Drive Operation 5 From the Main Menu select Tape Drive Menu The following screen displays Reset Tape Drive Tape De tly 6 Smf UES CI ean Tape Drive J 6 Press Q to scroll down to Clean Tape Drive and press Enter When you do so the following activities occur The CHM picks the cleaning cartridge from the fixed slot and inserts it in the tape drive The tape drive automatically performs the cleaning process and ejects the cartridge when the process is complete This may take several minutes longer if the cleaning cartridge has been used often The CHM automatically picks the cartridge from the tape drive
4. If you want the library to run as a sequential stacker device you can set the library to sequential mode In this mode the application software does not need to provide support for library functions only for the tape drive For detailed information about sequential mode see Appendix D LCD Interface mode If you want to perform operations from the operator panel that involve moving the CHM you need to set the library to LCD Interface mode This includes using the CHM to clean the tape drive an option under the Tape Drive Menu You must also be in LCD Interface mode to perform diagnostics options which are included under the Maintenance Menu Note LCD Interface mode is required only when you want to control the motions of the CHM For example you do not need to switch control modes to access the menus 9 Pin Port mode When the library is operating in 9 Pin Port mode you can control the motions of the CHM from a remote console program connected to the library s 9 pin serial port Note Use 9 Pin Port mode to control CHM motion only You cannot access the tape drive through the 9 pin serial port For more information about how to use the 9 pin serial port see page 129 Exabyte 18D Library Operation Changing the control mode Make certain the library is in the ready state for example no hardware errors the door is closed and locked and so on 1 Ifthe security option has been enabled disable it see page
5. To abort the demo press Escape then at the next screen The system displays the total number of cycles that were run during the demo and an Error 91 message indicating that you have aborted the demo Exabyte 18D Advanced Operation Using the Diagnostics Menu The Diagnostics Menu provides basic exercising functions for components in your library You can use these functions to test the hardware after installation Starting diagnostics Before performing diagnostic exercises from the operator panel do the following 1 If necessary disable security see page 33 2 Change the control mode to LCD Interface see page 45 3 Refer to the table below for the element indexes These numbers correspond to the library components and are necessary for some tests Library Component Element Index Fixed cartridge slot 0 Cartridge slots 1 to 7 See page 98 for entire numbering scheme Tape drive 82 CHM 86 Installation and Operation 125 Chapter 6 Performing diagnostic tests 1 From the Main Menu select Maintenance Menu then select Diagnostics Menu A screen of diagnostic tests appears 2 Select one of the tests Each test is described in the table starting on the next page 3 When the test is finished the screen displays Status Complete and you can press to return to the Diagnostics Menu Note If you want to abort a test in progress press then
6. Viewing library information which includes SCSI data hardware operating statistics and status command history and cartridge inventory Performing diagnostics on the library Configuring the serial port for diagnostics Many of the tasks described in this chapter may be necessary if you want to troubleshoot library hardware operations Using elements Elements are the physical locations in the library that can accept a cartridge the CHM the magazine slots the fixed slot and the tape drive Installation and Operation 97 Chapter 6 Element indexes Each element has an element index which enables the library to identify the elements Many operator panel functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the CHM will pick a cartridge The destination is either the slot or the tape drive where the CHM will place the cartridge The following diagrams show the element indexes assigned for the library Indexes for the rack mount model Cartridge handling 86 mechanism 98 Exabyte 18D Advanced Operation Indexes for the standalone model Fixed cartridge slot Data cartridge magazine 2 Jata 5 m cartridge 4 lot Cartridge 2 h id Inc nechanism 86
7. Element addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set by the library whereas an address can be changed by your application software using the SCSI command MODE SELECT The element indexes correspond to the library s default element addresses To verify the current element addresses display the SCSI Mode Parameters screen see page 101 Installation and Operation 99 Chapter 6 Viewing library information The functions in the Library Information Menu are mainly for use by technical support and application developers If you are an end user you may be asked by technical support to display one of these screens and locate information that will help troubleshoot a problem This section describes the following library information SCSI Menu Contains SCSI mode parameters reservations and sense data Statistics Contains data about CHM operations and elements System sensors Contains information about the library s mechanical sensors Command history Displays the contents of the history buffer Inventory Menu Contains information about bar code labels and elements 100 Exabyte 18D Advanced Operation Viewing SCSI data SCSI information is available through the SCSI Menu To display this menu select Library Info Menu from the Main Menu then
8. The tape drive uses light emitting diodes LEDs to indicate operating states Normally you do not need to monitor the LEDs when the tape drive is installed in the library however basic LED states are described below for your reference Label LED state Description 2 6 6 0 10 0 20 0 35 0 DLT 7000 only Yellow on The current format or density of dataon this tape For example if the current format of this tape is 20 0 the 20 0 LED is on If the software is changing the format of the tape during the current write session the LED for the old format remains lit while the LED for the new format blinks see Yellow Blinking below Yellow blinking If the software is writing in adata format other than the format previously used on this tape the new format is indicated with a blinking LED For example if the tape was previously written in 20 0 and is currently being written in 35 0 the 20 0 LED remains lit while the 35 0 LED blinks Note The software can only change the tape format from BOT beginning of tape Compress Yellow on During aread or write operation this indicates that the data is compressed Off During aread or write operation this indicates that the datais not compressed Installation and Operation 59 Chapter 3 60 Label LED state Description Density Yellow on The data is being written in the Ov
9. and Slot Host ID The SCSI ID of the host that currently has the element reserved Res ID The ID that the element is reserved under This is anumber assigned to the element by ahost when the reservation was made If there is no reservation the Res ID and Host ID columns display NONE SCSI sense data When an error or change of state occurs the application software can issue a SCSI REQUEST SENSE command to the library to obtain information Some of this information called sense data is displayed on the SCSI Sense Data screen Sense data provides information to help you diagnose problems with the library For more detailed information about SCSI sense data refer to the Exabyte 18D Library SCSI Reference Installation and Operation 105 Chapter 6 To view the sense data 1 Select SCSI Sense Data from the SCSI Menu The following screen appears The ID at the top of the display is the SCSI ID of the host that the sense data is being held for Note that sense data is supplied for inactive IDs as well as active IDs 2 To view other devices press and Q To return to the SCSI Menu press Escape 106 Exabyte 18D Advanced Operation The following table describes the information in the Sense Data screen Sense data KEY This is the sense key returned by the REQUEST SENSE command The sense keys are Oh No Sense There is no specific sense key information to report 2h No
10. cleaning library window 72 prevented by security 31 requirements for library 72 tape drive 67 69 cleaning cartridge installing in fixed slot 20 ordering more xiii using the correct type 68 cleaning packets 72 Command History screen 111 112 Config 9 Pin Port Menu 131 Configuration Menu 28 40 configuration options 27 contrast adjusting on LCD 34 control mode prevented from changing 31 types of 43 166 daisy chain configuration 146 data capacities 139 data cartridges See cartridges date setting on LCD 34 Demo Menu 122 destination index 98 Diagnostic Console 129 diagnostics configuring port for 130 performing from operator panel 125 prevented by security 31 tools available for the library 121 using serial port for 129 Diagnostics Menu 125 129 differential configurations 146 differential SCSI bus cable lengths for 144 terminators for 142 Digital Sensors screen 110 111 DLT tape drive 57 door for library caution about opening 47 cleaning 72 closing and locking 22 malfunctioning sensor 111 prevented from opening 31 48 replacing air filterin 74 unlocking and opening 12 47 door for tape drive opening handle 62 drive See tape drive Drive Demo 122 Exabyte 18D EIA 19 inch See rack element addresses defaults 98 description of 99 viewing current addresses 102 element indexes assignments for library components 98 99 125 description of 98 Element Reservation screen 105 Element Statistics screen 108 elements a
11. lowest possible location in the rack For best results use a rack with extension support legs Installation and Operation 5 Chapter 1 For this procedure you will need the following Standard EIA 19 inch rack TORX screwdriver with T 25 bit T 15 bit if you need to extend the rails Eight 10 32 x 0 5 truss head screws provided in the accessory box Eight clip nuts provided in the accessory box necessary if the rack does not have threaded holes 6 Exabyte 18D Installation and Setup To install the library into a rack 1 Locate the slide rail assembly attached to each side of the library chassis as shown in the figure 2 Slide the rack slide rail toward the rear of the library as shown in the figure Press the spring clips to remove the rack slide rail from the chassis slide rail Installation and Operation 7 Chapter 1 3 Locate the mounting holes on the rack where you want to install the library Allow 1 inches 3 8 cm minimum clearance below the bottom mounting hole Note Ifthe rack does not have threaded holes attach the clip nuts provided with the library over the mounting holes as shown in the figure ki Rack slide rai or minimum Top of lower unit or frame 8 Exabyte 18D Installation and Setup 4 Orient the rack slide rails so that the metal stop is towards the back of the cabinet as shown in the figure If the rails are not long enough
12. operator panel If security is enabled by the application SCSI it must be disabled by the application Note To determine if security has been set by your application look at the SCSI Mode Parameters screen see page 101 Security remains in effect across resets Installation and Operation 31 Chapter 1 Enabling security from the operator panel 1 From the Configuration Menu select Set Security On The following screen appears Set SFere Um Ey On Sim E L Password 000 Vild T Pil G SIS Elm NO fF Note Ifthe menu displays Set Security Off the security option has already been enabled 2 Select a three digit password Press 9 and to move from column to column and t and to change the numbers The default password is 000 When you are finished press Enter gt Important You must use the same password to turn security off 3 Aconfirmation message appears Press Enter Or to exit without saving the password press Escape 32 Exabyte 18D Installation and Setup Disabling security from the operator panel 1 From the Configuration Menu select Set Security Off The following screen appears STen CARMI D tammy Of f er Password 000 n il S S Note Ifthe menu displays Set Security On the operator panel security function is disabled However security may have been enabled by your application using a SCSI command If so it must be disabled by your application Ref
13. select SCSI Menu The following menu appears NSS ce 8 Mode Params SECESIE RIG S O F Via OENES Se Gaonul SiC aESEEC Data SCSI Mode parameters The SCSI Mode Parameters screen displays the settings of various operating mode parameters These parameters are equivalent to the parameters reported by the library in response to a MODE SENSE command issued by the application software Typically the values of these parameters are changed by a MODE SELECT command For more information about the MODE SENSE and MODE SELECT commands refer to the Exabyte 18D Library SCSI Reference To view these parameters select SCSI Mode Params from the SCSI Menu The following screen appears Installation and Operation 101 Chapter 6 For each parameter the SCSI Mode Parameters screen shows the current Cur default Def and saved Sav values The current value is the value currently active It is either the power on default or a temporary value set by the latest MODE SELECT command The default value is the original value set at the factory The saved value is the value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the library The table below describes the items on the SCSI Mode Parameters screen SCSI Mode parameters CHM Addr The element address of the car
14. 7 Problems with tape drive operation If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following VY Write protect switch If you are writing data make sure the cartridge is write enabled make sure the orange rectangle is not visible VY Cartridge type Make sure you are using a supported data cartridge for your tape drive model Y Density You cannot change the data format or density on a single tape If you want to change the data format you must change it at the beginning of tape BOT VY Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge VY Cleaning Clean the tape drive as described on page 67 Make sure you are using the recommended cleaning cartridge for your tape drive 136 Exabyte 18D Troubleshooting Problems with library operation If the library has been successfully operating in the past but is now experiencing problems check the following Y Control mode If you are using an application software package to control CHM operations the library must be set to SCSI Interface mode See page 43 for more information If you are trying to operate the library in sequential mode be sure to read Appendix D VY Barcode labels Ifthe library is not reading the bar code labels correctly missing or extra characters make s
15. Advanced Operation Slot demo To run the slot demo 1 Select Slot Demo from the Demo Menu 2 The library asks if you want cartridges scanned during the demo If your library is equipped with a bar code scanner and you want to include bar code scanning in your demo select YES Otherwise select NO The system begins the demo cycles and displays the following screen SLOT DEMO eOmmtaucen Ciye nfe Sit 2 UES Move In the example above n indicates the number of cycles that have run so far and mn nn indicates the source and destination element indexes of the current move 3 To abort the demo press Escape then Enter at the next screen The library displays the total number of cycles that were run during the demo and an Error 91 message indicating that you have aborted the demo Installation and Operation 123 Chapter 6 124 Drive Demo To run the drive demo 1 Select Drive Demo from the Demo Menu 2 The system asks if you want cartridges scanned during the demo If your library is equipped with a bar code scanner and you want to include bar code scanning in your demo select YES Otherwise select NO The system begins the demo and displays the following screen DRIVE DEMO ToOtTE l Ceyarculine Sit artj u 8 3 Move In the example above n indicates the number of cycles that have run so far and nn nn indicates the source and destination element indexes of the current move
16. Enter 126 Exabyte 18D Advanced Operation The following table describes each test and also provides additional instructions for performing the tests if applicable Test Description Additional instructions Self Test Causes the CHM to do the following e Perform a Home CHM test e Cycle the short axis once e Cycle the long axis once e Move the CHM to home position Position to Positionsthe CHM in front of thetape When you select Position to Elem Elem drive fixed cartridge slot ora the Set Destination screen magazine slot appears Press f or Q to select the element index where you want to position the CHM then press Ener Park Moves the CHM to the park position at the top of the long axis for the standalone model or the right of the long axis in the rack mount model Move Moves a cartridge from one location When you select Move Cartridge Cartridge to another the Set Source screen appears Press 4 or t to select the source index the slot you want the CHM to pick from then press Enter The Set Destination screen appears Press x or to select the destination index the slot where you want the CHM to place the cartridge then press Enter Scan If your library is equipped with abar After the system scans all the code scanner the Scan test scans all the elements If your library is not equipped witha barcode scanner the CHM willtouch the cartridges and update the cart
17. Enter To move the screen arrow Press or Q left and right or toggle some options To return to a previous Press Escape screen or cancel the operation without saving To redisplay the Main Select Main Screen the first item Screen in the Main Menu and press Enter Step 2 Set the SCSI IDs Default SCSI IDs are assigned at the factory for the library and tape drive This section describes how to view the default settings and change them if necessary gt Important The library and tape drive must each have a unique SCSI ID The library does not allow duplicate IDs for the tape drive and library however it is your responsibility to make sure there are not other duplicates within the bus Installation and Operation 29 Chapter 1 To view or change the SCSI IDs 1 From the Configuration Menu select Set SCSI IDs The following screen appears 2 To set the SCSI ID for the tape drive press or Q until the screen displays the correct SCSI ID 3 Press to move the screen arrows to LIB 4 TosettheSCSIID for the library press or amp until the screen displays the correct SCSI ID 5 When the SCSI IDs for the tape drive and library are correct press to accept your choices 6 Ifyou have changed the tape drive ID the system displays the message WAITING FOR DRIVE The system resets the tape drive and returns you to the Configuration Menu Step 3 Set
18. If the error persists contact your service provider CART INACCESSIBLE The CHM The cartridge may still be loaded in the 74 is unable to pick the cartridge tape drive Use the Open Tape Drive from the tape drive command to unload the cartridge and open the tape drive see page 62 154 Exabyte 18D Error Codes res Description Corrective action INTERNAL S W ERROR Make sure the library and tape drive are Firmware error not being used by any host then press on the operator panel 75 If the error persists contact your service provider You may be asked to supply a Diagnostic listing and you may need new firmware POS ERROR TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM along its along the long axis long axis 76 Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider INTERFACE DISABLED The Make certain you have set the correct 77 library was not in the correct control mode If itis contact your service control mode when the operator provider sent acommand PICK STALL The CHM cannot Use the Open Tape Drive command to pick the cartridge from the tape unload the cartridge and open the tape drive because the cartridge is drive If the problem persists remove the 78 stuck tape drive from the library and return it to your se
19. Put The number of times the library retried placing a cartridge in that element Retries The number of times the library retried scanning Scan that element If your library does not include a bar code scanner these fields always display zero Installation and Operation 109 Chapter 6 Viewing system sensors The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library s internal mechanical sensors To view system sensors 1 Select Library Info Menu from the Main Menu then select System Sensors The Digital Sensors screen is the first to appear DialeGei aie Aga SENSORS Door Gil O18 6 Key Loc k Gripper 2 To display the Analog Sensor screen press to scroll past the last item on the Digital Sensors screen ANALOG SENSORS Temperature 110 Exabyte 18D The following table describes the information in the System Advanced Operation Sensors screens Digital system sensors Door Closed Indicates whether the front door is closed 1 or open 0 Key lock Indicates whether the front door is locked 1 or unlocked 0 Gripper Home Indicates whether the gripper is located in its home position 1 or not 0 The gripper is in its home position when the gripper fingers are open Cart Seated Indicates whether the cartridge is seated in the CHM 1 or not 0 Drive Door Indicates
20. adapter card installed in the computer and the application software are compatible with the Exabyte 18D Library You can obtain software compatibility information for Exabyte products from Exabyte s internet site http Awww exabyte com or from EXAFacts Exabyte s fax on demand service Note If your application does not support the library but does support the DLT tape drive you can run the library in sequential mode see page 44 and Appendix D Or if your application supports the Exabyte 210 8mm Library but not the Exabyte 18D you can set the EXB 210 Emulation option This option enables the library to operate with most software applications that provide drivers for the EXB 210 For more information see page 35 You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library 2 Exabyte 18D Installation and Setup Step 4 Prepare the library for installation Prepare the library as follows Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet If you have a standalone library adjust the feet to
21. and look for cannot close the tape drive door anything that might be obstructing the CHM along its short axis 103 Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider DRIVE DID NOT EJECT The CHM There may be a problem with the tape 104 timed out waiting for atape drive drive Call your service provider to eject a cartridge 156 Exabyte 18D Error Codes rae Description Corrective action DOOR WON T OPEN The CHM Open the library door and look for cannot open the tape drive door anything that might be obstructing the CHM along its short axis 105 Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider CHECK CLEANER The cleaning Replacethecleaning cartridge Ifthe error cartridge was ejected persists contact your service provider 109 immediately after being loaded Note This error displays only if the into the tape drive cleaning was requested from the operator panel 130 FAS216 ERROR SCSI Make sure all devices including UNEXPECTED INT SCSI INT terminators are either single ended or 131 STUCK ERROR There is a SCSI differential 132 chip failure Make sure the library and tape drive are not being used by any host then press 133 Reset on the operator
22. could not reset the servo Make sure the library and tape drive are not being used by any host then press 38 chip for the short axis on the operator panel If the error persists contact your service provider CANNOT LOAD DRIVE The CHM Open the door and look for anything that could not load the cartridge into might be obstructing the CHM along its the tape drive It could not move short axis in far enough on the short axis Make sure that a cartridge is not already 38 loaded in the tape drive Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider L AXIS DOES NOT MOVE The 40 CHM could not move along the long axis 41 could not return to the home position on the long axis L AXIS FAILED HOME The CHM Open the door and look for anything that might be obstructing the CHM gripper Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider 46 the long axis LLM629 RESET FAIL The library could not reset the servo chip for Make sure the library and tape drive are not being used by any host then press on the operator panel If the problem persists contact your service provider 152 Exabyte 18D Error Codes ree Description Corrective action NO LABEL The
23. in the drive 1 The drive is empty or the cartridge is ejected and ready to be picked D Drive Indicates whether this element is a tape drive 0 The element is not a tape drive 1 The element is a tape drive W Warning Currently not used C Calibrated Indicates whether the element position has been calibrated 0 Not calibrated 1 Calibrated H Hangout Indicates whether a cartridge is ejected and ready to be picked 0 No cartridge is ejected and ready to be picked 1 A cartridge is ejected and ready to be picked Installation and Operation 119 Chapter 6 Element position information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following screen appears SL abe IEM mm a ae fi ORC Cam DEminnearc Il n fo L oS e oA Lw O 3 From the Inventory Menu select Position Info The following screen appears E LEM POS Long A x Depth 4 Press i to view an element with a higher index press f to view an element with a lower index 120 Exabyte 18D Advanced Operation The following table describes the fields in the Position Info screen Position Info screen INX Displays the element index for which information is being displayed Long Axis Indicates the distance in thousandths of an inch the CHM has to move along the long axis from its home po
24. is okay to open or close the handle Present 0 A tape drive is not installed 1 A tape drive is installed Occupied 0 There is no cartridge loaded in the tape drive 1 There is currently a cartridge in the tape drive Occ Valid Occupied Valid 0 The door has been opened or some other interruption has occurred so the occupied information may not be reliable 1 The occupied information is reliable Accessible Indicates the accessibility of the tape drive to the CHM 0 A cartridge is loaded in the tape drive or the tape drive s status is unknown 1 A cartridge is protruding from the tape drive or the drive is empty Warning Not currently used Clean Tape Drive You should clean a tape drive whenever the library displays Drive needs cleaning on the Main Screen of the LCD when the Use Cleaning Tape LED on the tape drive is on or whenever your application software notifies you Not all software applications display cleaning requirements Installation and Operation 67 Chapter 3 68 Note Some applications monitor the tape drive s cleaning needs and automatically insert the cleaning cartridge in the drive whenever it needs cleaning If this is the case you can skip the cleaning instructions in this section CAUTION Do not use cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive
25. line number of the source code that logged this event 12 27 95 Date The date according to the library s internal calendar that the event took place 04441 Seq The sequence number of this event across all system buffers Installation and Operation 113 Chapter 6 Viewing inventory information The library stores inventory information in nonvolatile memory and uses the information to process SCSI commands from the application software The inventory contains information about the following element locations CHM Cartridge slots Tape drive The Inventory Menu allows you to display the following information Bar Code Label information This includes data about whether the bar code scanner could accurately scan the label Element occupied information This includes data about whether the element contains a cartridge and whether a magazine or tape drive is installed Element position information This includes data about the exact position of each element 114 Exabyte 18D Advanced Operation Bar code label information If your library is equipped with a bar code scanner you can view information about the bar code labels attached to your cartridges To display bar code label information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following menu appears 3 From the Inventory Menu select Label Information The follow
26. make it level In addition there must be approximately four inches 10 2 cm of open area behind the library for adequate air flow Installation and Operation 3 Chapter 1 Installing the library hardware This section provides step by step instructions for installing the library hardware You can use the table below as a checklist VY Step Description Install the library into a rack if you have a l rack mount model Unlock and open the front door Remove the packing foam Prepare and install cartridges Close and lock the door Connect the library to the SCSI bus Connect the power cord ooi NI oO oO BR OJN Power on the library 4 Exabyte 18D Installation and Setup Step 1 Install the library into a rack WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet If you have a rack mount library follow these instructions to install the library into a standard EIA 19 inch rack WARNING The rack mount library weighs 78 7 pounds 85 7 kg the standalone library weighs 106 7 pounds 48 4 kg These weights include the cartridge magazine At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library Make sure you install the rack mount library in the
27. power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting 24 Exabyte 18D Installation and Setup Step 8 Power on the library 1 2 Make certain the library s door is closed and locked Turn on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host turn on the library before you turn on the host Push the power switch on the back of the library to the on position the I is pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fan begins to rotate The LCD illuminates and displays the Main Screen If a data cartridge is protruding from the tape drive that is the tape drive is open the CHM pushes the data cartridge into the tape drive and closes the tape drive handle The tape drive and library perform a power on self test The tape drive indicates that it is ready by illuminating the Operate Handle LED Installation and Operation 25 Chapter 1 If problems occur If the library does not Check the following power on as described Is the power switch on I Is the power cord inserted correctly Is the library door closed and locked Is the SCSI bus terminated IstheSCSI cable connected to the library and host computer Is the host computer system t
28. screen INX Displays the element index for which information is being displayed Addr Address Shows the SCSI element address of this element Src Source Shows the index of the last storage element from which Element Index the cartridge was moved If this field says 255 the library doesn t know O Occupied Indicates whether the library considers the specified element location to contain a data cartridge as follows 0 The element location does not contain a data cartridge 1 The element location contains a data cartridge V Occupied Valid Indicates whether the Occupied flag is valid as follows 0 The Occupied flag is questionable may not be accurate 1 The Occupied flag is valid 118 Exabyte 18D Advanced Operation Occupied Info screen P Cartridge Magazine or Tape Drive Present Indicates whether the magazine or tape drive is installed If the element index references a storage element this flag indicates whether the magazine is installed If the element index references a tape drive this flag indicates whether that particular drive is installed The values for this flag are as follows 0 Not installed 1 Installed Note The library assumes the magazine is always installed A Tape Drive Accessible Indicates whether a drive is empty a cartridge is loaded in the drive or the cartridge is unloaded 0 A cartridge may be loaded
29. 000 320 GB 560 GB Assumes that the tape drives are writing data at a 2 1 compression ratio Installation and Operation 139 Appendix A Overall specifications for the library General specifications Interface SCSI 2 Maximum sustained data DLT 4000 3 0 MB sec compressed transfer rate DLT 7000 10 MB sec compressed Size and weight Size rack mount model 8 6 high x 19 0 wide x 21 1 long inches 21 98 x 48 26 x 53 67 cm Size standalone model 22 0 high x 9 4 wide x 21 4 long inches 55 88 x 24 0 x 54 36 cm Weight rack mount fully 78 7 Ib loaded Weight standalone fully 106 7 Ib loaded Operating environment Ambient temperature 10 C to 35 C 50 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 90 to 259 VAC at 48 to 62 Hz automatic input voltage selection Power consumption 65 watts minimum 155 watts maximum BTU consumption 222 BTU hour minimum 529 BTU hour maximum Assumes a 2 1 compression ratio 140 Exabyte 18D Specifications Power cord requirements The library is shipped with a seven foot 2 1 meter 18 AWG 3 conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC 320 female connector on t
30. 135 addresses See elements See SCSI IDs Adjust Contrast option 34 air filter replacing 74 76 air flow required for library 3 Analog Sensors screen 110 111 arrow keys 29 42 ASC and ASCQ 107 Back Light option 34 bar code labels checksum characterson 15 placing on cartridge 15 scanning 127 statistics on bar code scanning 109 Installation and Operation Index viewing inventory information 114 115 bar code scanner location of x scanning elements 127 using cartridges with 15 viewing status of scanning 114 baud rates selecting for port 131 BTU consumption 140 buffer See history buffer bus See SCSI bus buttons See keys on operator panel Cc cable See power cord See SCSI cable cartridge handling mechanism See CHM cartridge inventory maintained by library 114 updated with Scan test 127 cartridge magazine installing 17 19 replacing 49 50 using for storage 51 cartridges data capacities 139 installing 15 21 inventory of 47 moving through diagnostics 127 ordering more xiii problems with 136 165 Index cartridges continued removing from gripper manually 52 replacing 48 selecting the correct type 46 storing 51 Chksum Labels option 35 CHM control mode for 43 location of x malfunctioning sensor 111 moving manually 14 moving through LCD diagnostics 127 opening gripper manually 52 park 127 testing functionality 122 129 testing gripper 128 viewing statistics for 108 CHSTERM 129 Clean Drive option 68
31. 146 temperature ambient temperature for library 140 checking current temperature of the library 111 terminator requirements 148 specifications 142 time setting on LCD 34 170 touch up paint 73 troubleshooting 133 137 turning on the library 25 U Unit Reservation screen 104 unpacking the library 1 V voltage setting for power cord 24 W weight of library 92 wide SCSI 147 window cleaning 72 Write Line options 103 write protect switch setting 16 Exabyte 18D
32. 29 30 prevented from changing 30 requirements 148 viewing the ID of the host Installation and Operation Index computer 105 SCSI information SCSI mode parameters 101 SCSI reservations 103 sense data 105 viewing 101 SCSI Interface mode description and purpose 43 SCSI Menu 101 SCSI Parity option 34 security disabling from operator panel 33 enabled through SCSI 31 102 enabling from operator panel 32 prevented activities 30 sense data 105 107 Sequential mode options 160 162 sequential processing 159 serial number for library 34 serial port configuring 129 control mode for using 130 location of x service 85 Set Date option 34 Set Next Cart to 1 162 Set Security option 32 Set Serial Number option 34 Set Time option 34 shipping the library 86 96 single ended configurations 146 single ended SCSI bus terminators for 142 size of library 140 slide rails 7 91 Slot Demo 122 169 Index software application checking with library setup 35 detecting an open door 47 problems with compatibility 135 selecting a control mode for 43 solenoid testing 129 source index 98 specifications 139 statistics for library 108 System Sensors 110 System Statistics screen 108 T tape See cartridges tape drive cleaning 67 69 displaying status 64 LED codes for 58 opening door handle 63 replacing 77 83 resetting 63 troubleshooting problems with 136 unloading 62 Tape Drive Menu 61 Tape Drive Status screen 65 targets
33. 33 2 From the Main Menu select Interface Menu 3 From the Interface Menu select Control Mode Menu The following screen appears 4 Select the desired mode The current control mode is indicated with an asterisk gt Important Whenthelibrary isin LCD Interface Sequential or 9 Pin Port mode the software application has no control over CHM movement 5 When the library displays a confirmation message that it has changed the control mode press to return to the Control Mode Menu Installation and Operation 45 Chapter 2 Replacing data cartridges This section describes how to Select the appropriate data cartridges for your tape drive Open the library door to access the cartridges Replace a single cartridge or a cartridge magazine Store cartridges outside the library Selecting data cartridges Exabyte recommends you use EXATAPE IV Data Cartridges shown below When used in a DLT 7000 for example a single EXATAPE IV Data Cartridge provides 35 GB native storage capacity and 70 GB with 2 1 data compression When used in a DLT 4000 an EXATAPE IV Data Cartridge provides 20 GB native storage capacity and 40 GB with 2 1 data compression 46 Exabyte 18D Library Operation Opening the library door To access the cartridges you must first open the library door gt Important During library operation do not open the library door unless you need to remove and replace cartridges or per
34. 6 Exabyte 18D Installation and Setup 4 Remove the cartridge magazine shown in the following figure For rack mount models pull it out first from the top then the bottom for standalone models pull it out first from the left and then right CAUTION Make sure the CHM and its cabling are safely out of the way before you remove or install a cartridge magazine If the CHM is blocking the magazine move it by following the instructions on page 14 Installation and Operation 17 Chapter 1 5 Place the magazine on its feet with the two mounting tabs toward you Position each cartridge with the bar code label and write protect switch facing up with the switch closest to you Insert the cartridge into the magazine slot When the cartridge is seated a plastic tab in the magazine slot moves into an indentation on the cartridge Note Very little force is needed to install a data cartridge If you experience problems check the orientation of the cartridge UUs 18 Exabyte 18D Installation and Setup 6 To re install the magazine follow the instructions below Rack mount model Position the magazine so that the two mounting tabs are down Insert the lower side first then push the magazine into place under the roller on the upper side Standalone model Position the magazine so that the two mounting tabs are to the right Insert the right side first then push the magazine into place under the r
35. Exabyte 18D Library Installation and Operation sExabyte 321160 001 Copyright Disclaimer Copyright 1997 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte EXAPAK EXB FileSECURE LANCourier and NetSECURE are registered trademarks of Exabyte Corporation Eagle Eliant EXA EXAFacts EXAsoft EXATAPE Nest and SCIMON are trademarks of Exabyte Corporation Quantum is a registered trademark and DLT is a trademark of Quantum Corporation All other product names are trademarks or registered trademarks of their respective companies Revision History Revi
36. II media 111 10 GB 10 20 GB on CompacTape III media IXT 15 GB 15 30 GB on CompacTape IIIXT media V 20 GB 20 40 GB on CompacTape IV media V 35 GB 35 70 GB on CompacTape IV media Installation and Operation 65 Chapter 3 Tape Drive Status screen Status Tape Motion Status One of the following Idle Rewind Seeking Reading Writing Erasing Cleaning Loading Unload Drive Code Drive Microcode Revision The tape drive s microcode revision Control Code Controller Microcode Revision The tape drive s controller microcode revision SCSI ID The SCSI ID of the tape drive NO_ID 0 The tape drive has a valid SCSI ID set by the library 1 The tape drive does not have a valid SCSI ID set by the library The library must set the tape drive s SCSI ID before the drive is able to communicate on the SCSI bus IN_FLUX 0 The status values are valid 1 The tape drive can not ensure that the status values are valid HW_ERR 0 The tape drive is not experiencing a hardware error 1 The tape drive is experiencing a hardware error Compressed 0 The data being written is not compressed 1 The data is compressed Clean 0 The tape drive is clean 1 The tape drive needs to be cleaned 66 Exabyte 18D Tape Drive Operation Tape Drive Status screen Operate Handle 0 Do not open or close the handle 1 It
37. NS The library door is closed and locked NS The library is in the proper control mode The standard operating mode is SCSI See page 43 Exabyte 18D 2 Library Operation Once the library and application software are installed and configured you can automatically perform backup and restore operations using the application software You do not need to intervene in the cartridge processing during normal library operations This chapter describes library operations you may occasionally need to perform Using the operator panel Operating the library in different control modes Replacing data cartridges Removing a stuck data cartridge from the gripper Resetting the library Installation and Operation 37 Chapter 2 Using the operator panel The library includes a four line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel you can set library options check operating statistics and diagnose errors If desired you can tilt the LCD for easier viewing Keypad Main Screen The Main Screen appears when you apply power to the library The first and second lines on the Main Screen identify the product name firmware version and time The third and fourth lines display status information about the library or tape drive and if a hardware error occurs these lines display information about the error 38 Exabyte 18D Library Op
38. able length for each bus To determine the cable length of the bus measure the lengths of the SCSI cables connecting each device to that bus and add those lengths together That is the total length of external cable 144 Exabyte 18D 34 SCSI Configuration This appendix provides an overview of the Small Computer System Interface 2 SCSI 2 and gives an overview of how to configure the SCSI bus SCSI is a standard specification that allows an application running on a host computer to communicate with peripheral SCSI devices such as the library and the enclosed tape drive The library uses SCSI commands to receive instructions from the host and to report its status to the host SCSI components The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as wellas other devices on the bus provide a pathway or bus for passing commands Installation and Operation 145 Appendix B Targets The library and the tape drive are peripheral devices or targets that are capable of receiving commands from the host For example up to eight devices can be connected along a narrow SCSI bus including the host computer in what is referred to as a daisy chain Awide SCSI bus can accommoda
39. acking piece you must first move the cartridge handling mechanism CHM out and away from the magazine as described on the next page gt Important Ifthe CHM contains a bar code scanner do not touch the lens when you move the CHM Smudges on the lens can cause scan errors 3 When the CHM is out of the way remove the second foam packing piece from the magazine Save the packing pieces with the other library packing materials Installation and Operation 13 Chapter 1 Rack mount model Pull firmly on the upper portion of the CHM to slide it back toward you Do not pull on the CHM base Push against the CHM base sliding it firmly to the right or left Standalone model Pull firmly on the upper portion of the CHM to slide it back toward you Do not pull on the CHM base Push against the CHM base sliding it firmly to the top or bottom 14 Exabyte 18D Installation and Setup Step 4 Prepare and install cartridges Exabyte recommends EXATAPE IV data cartridges To prepare and install cartridges 1 Ifyour library includes a bar code scanner determine whether your bar code labels contain checksum characters by contacting your label vendor or by following steps a to d Note For information about preparing bar code labels refer to the Exabyte Bar Code Label Specification for DLT Cartridges Sample bar code labels provided by Exabyte do not conta
40. and replaces it in the fixed cartridge slot 7 Confirm that the cleaning was done by looking at the LED on the front of the tape drive The Use Cleaning Tape LED should be off If the LED is still on replace the cleaning cartridge and clean the tape drive again 8 When the cleaning is complete return the library to its original control mode SCSI Interface mode or sequential mode and re enable security if appropriate Note Ifthe Use Cleaning Tape LED comes on again after you insert a data cartridge in the tape drive try cleaning the tape drive again If the LED comes on again contact your service provider Installation and Operation 69 Chapter 3 Notes 70 Exabyte 18D A Maintenance This chapter describes the following Cleaning requirements for the library Using touch up paint on the housing Replacing the fuse Replacing the air filter Replacing the tape drive CAUTION Unless you have aself maintenance contract with Exabyte do not attempt to replace any components in the library other than the tape drive fuse and air filter If you do so you will void your warranty Installation and Operation 71 Chapter 4 Cleaning requirements The only library components that should be cleaned are the tape drive and the window in the door Instructions for cleaning the tape drive are provided on page 67 CAUTION The library s internal components are lubricated at the factory an
41. ary Operation Interface Menu Control Mode Menu LCD Interface SCSI Interface Sequential 9 Pin Port Configuration Menu Set SCSI IDs SCSI Parity Config 9 Pin Port Sequential Options Loop Restart Set next cart to 1 Baud Rate 1200 Baud Rate 2400 Baud Rate 4800 Baud Rate 9600 Baud Rate 19200 Adjust Contrast Back Light Set Date Set Time Set Security Set Serial Number 210 Emulation Chksum Labels Installation and Operation Tape Drive Menu Open Tape Drive Reset Tape Drive Tape Drive Status Clean Tape Drive Maintenance Menu Library Info Menu Demo Menu Slot Demo Drive Demo Diagnostics Menu Self Test Position to Elem Park Move Cartridge Scan Scan w Range Home CHM Cycle Pick Place Cycle Gripper Cycle S Axis Cycle L Axis Cycle Solenoid SCSI Menu SCSI Mode Params SCSI Reservations SCSI Sense Data Statistics System Sensors Command History Inventory Menu Label Information Occupied Info Position Info 41 Chapter 2 Operator keys Use the keys on the operator panel to perform the following actions Scrolls the screen arrow up or down The screen arrow points to the current selection In some screens moves the screen arrow left or right On some menu selections toggles an option on or off Displays the Help screen To e
42. ary operates with a Quantum DLT tape drive supplied by Exabyte When you order a new tape drive for the library you must order it through Exabyte or an approved Exabyte supplier The tape drive must be specially equipped for library operation and must include Exabyte mounting rails You cannot install a generic Quantum DLT tape drive into the library CAUTION Make sure you replace the tape drive with the same model Changing tape drive models requires an upgrade kit if available Replacing a tape drive involves the following steps Y Step Description 1 Prepare for the replacement procedure Remove the tape drive Install the tape drive 2 3 4 Resume library operations Installation and Operation 77 Chapter 4 Step 1 Prepare for replacement 1 Obtaina 15 TORX screwdriver and a flat blade screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis 3 Turn the library s power switch to off 4 Disconnect the power cord WARNING Before performing any of the following steps be sure that the power switch is off and the power cord is disconnected from the library 78 Exabyte 18D Main
43. bar code scanner If present these errors appear on the 60 could not read the bar code label Label Info screen because there was no cartridge If the cartridge does not have a label READ ERROR The bar coda place a label on the cartridge SCARCE Gould notreadthebar If the cartridge does have a label code label because the label was reposition or replace it u readabl or beca se the Ifthe label does not contain a checksum 61 Chksum Labels option was on character see page 15 make sure the and there Was no checksum Chksum Labels option is off see character on the label page 35 f Ifthe error persists contact your service provider NOT PRESENT The bar code If present this error appears on the Label scanner could not read the bar Info screen If necessary install a data 62 code labels because there was cartridge magazine no data cartridge magazine present DMA OVERRUN The bar code If present this error appears on the Label scanner could not read the bar Info screen Make sure the library and tape 65 code label because a Direct drive are not being used by any host then Memory Access overrun press on the operator panel occurred If the error persists contact your service g7 DMA CH 2 TIMEOUT Controller Provider card error LABEL UPSIDE DOWN The bar If present this error appears on the Label code scanner could not read the Info screen Remove the label and 69 bar code label because the label repos
44. being used by any host then press on the operator panel If the error persists contact your service provider SRC INSIDE DRIVE The CHM Use the Open Tape Drive option on the 18 could not successfully pick a operator panel See page 62 cartridge because it was still loaded in the tape drive PICK ERROR The CHM could not Open the door and look for anything that 19 successfully pick from a full might be obstructing the gripper cartridge slot Make sure the library and tape drive are not being used by any host then press ai OE heen FAROR A dg on the operator panel If the error error occurred persists contact your service provider GRIP MOTION TIMEOUT A gripper motion took longer than the maximum time allocated for 22 it When motion functions do not complete in the allocated time the current to the servo motorsis shut off Installation and Operation 151 Appendix C gripper could not open ite Description Corrective action 26 CANNOT OPEN GRIPPER The Open the door and look for anything that S AXIS DOES NOT MOVE The 30 CHM could not move along the short axis 31 could not return to the home position along the short axis S AXIS FAILED HOME The CHM might be obstructing the CHM gripper Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider S LM629 RESET FAILURE The library
45. connecting the library to the SCSI bus The library consists of two SCSI devices the library itself and the tape drive Before you begin 1 Make certain the host computer and any peripheral devices are turned off CAUTION To avoid damaging the tape drive make sure the tape drive and library are powered off when you connect the library to the SCSI bus 2 If you are unfamiliar with connecting devices on a SCSI bus first read Appendix B 3 As shown in the figure connect a SCSI cable to either connector 22 Exabyte 18D Installation and Setup 4 If the library will terminate the SCSI bus install a terminator on the other connector If the library will not terminate the SCSI bus install another SCSI cable on the other connector Step 7 Connect the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord Refer to Appendix A for more information 1 Make sure that the power switch on the back of the library is off the 0 is pressed Installation and Operation 23 Chapter 1 2 Connect the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the
46. d should not be cleaned or relubricated To protect the internal components from dust keep the library door closed and locked Cleaning the library window To clean the library s window use the cleaning packets provided with the library To order additional cleaning packets see page xiii CAUTION To avoid scratching the window do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents 72 Exabyte 18D Maintenance Using touch up paint on the housing For standalone models a pearl white paint kit is available for touching up nicks and scratches on the finish For ordering information see page xiii Replacing the fuse The library uses a 2 5 amp 250 volt fuse which is located in the fuse drawer at the back of the library next to the power cord connector An extra fuse is provided in the fuse drawer To order additional fuses see page xiii CAUTION When replacing the library s fuse use only the same type and rating of fuse To replace the library s fuse 1 Turn off the library and remove the power cord WARNING Before performing any of the following steps be sure that the power switch is off and the power cord is disconnected from the library 2 Place a small screwdriver underneath the tab on the fuse drawer Gently lift out the fuse drawer Installation and Operation 73 Chapter 4 7 et Power entry module
47. data cartridge into the tape drive and closes the tape drive handle If the library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test When the tape drive and library have completed their POSTs the the Main Screen appears on the LCD Resetting the tape drive If the tape drive has stopped operating and does not respond to the application select the Reset Tape Drive option from the Tape Drive Menu on the operator panel to reset the tape drive Installation and Operation 55 Chapter 2 Notes 56 Exabyte 18D 3 Tape Drive Operation The application software automatically controls the tape drive to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to perform the following tasks Monitor the tape drive LEDs Manually unload the tape and open the tape drive handle Reset the tape drive Display information about the tape drive Clean the tape drive Installation and Operation 57 Chapter 3 Monitoring the tape drive LEDs The figure below shows the front panel of the DLT 7000 The following pages provide descriptions of the indicators and controls 58 Exabyte 18D Tape Drive Operation
48. ddresses for 99 indexes for 98 viewing reservation status for 105 viewing statistics for 108 viewing status of 114 117 Enter key 28 29 42 environmental specifications 140 error codes complete list of 149 157 displayed for tape drive 59 displayed on LCD 39 Escape key 29 42 ESD protection 3 78 Exabyte support services xiii EXB 210 and EXB 220 differences viii F fan x fast SCSI 147 filter See air filter Installation and Operation Index firmware upgrading for library 121 fixed cartridge slot installing cartridge in 21 location of ix foam packing in library 87 89 removing from library 13 front door See door for library fuse replacing 73 type used 73 H Help key 42 history buffer 111 host computer operation on the SCSIbus 145 poweringon 25 SCSI ID for 105 See also adapter card humidity limits for library 140 IDs See SCSI IDs indexes See element indexes initiator See host computer installation of the library checking the setup 35 ESD protection 3 preparing for 1 problems with 26 167 Index installation of the library continued procedure for 4 25 troubleshooting problems with 134 interface for library 145 Interface Menu 40 Inventory Menu 114 K key for front door 12 47 key lock 12 47 keys on operator panel 29 42 L Label Information 115 labels See bar code labels LCD adjusting brightness and contrast 34 Error Alert display 39 Main Menu 40 Main Screen 39 tilting 27 38
49. ded configurations If you are using fast SCSI make sure that the total length of all internal and external cables does not exceed 9 8 feet 3 0 meters If you are not using fast SCSI make sure that the total length of all internal and external cables does not exceed 19 7 feet 6 0 meters VY Differential SCSI cable lengths Make sure the total length of all internal and external cables on the SCSI bus does not exceed 82 feet 25 0 meters Installation and Operation 147 Appendix B 148 VY Internal cabling The library uses 8 5 inches 22 cm of internal SCSI cable the tape drive uses an additional 2 inches You must include this amount in your calculations If you have any other external devices on the bus not installed inside your host computer these devices may have some amount of internal SCSI cabling as well Termination If the library or tape drive is the last device on the SCSI bus you must attach a terminator to one of the two SCSI connectors at the back of the library The SCSI terminator must match the SCSI bus configuration differential or single ended wide or narrow Termination can be active or passive For best results on a single ended bus use active termination SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The
50. en operating with the DLT 7000 using eight DLT data cartridges and assuming an average data compression ratio of 2 1 the Exabyte 18D can store up to 560 gigabytes of information Front panel components Door and key lock The front door features a key lock that enables you to lock the door for data security viii Exabyte 18D LCD and keypad operator panel The LCD liquid crystal display and keypad allow you to view the operational status of the library access a menu of operations and view status messages If necessary you can tilt the LCD for easier viewing Internal components Installation and Operation CHM Tape drive The library includes one Quantum DLT tape drive which is installed in the library using special Exabyte mounting rails see page 77 Data cartridge magazine and fixed slot The Exabyte 18D includes one cartridge magazine that stores up to seven DLT cartridges The fixed slot allows you to store a cleaning cartridge or an additional data cartridge CHM cartridge handling mechanism The CHM is the robotic assembly that moves cartridges between the storage locations and the tape drive The CHM can also include a bar code scanner which reads bar code labels affixed to the cartridges Back panel components connectors Fan and power entry module The fan reduces the library s operating temperature The power entry module includes the AC power connector power sw
51. er to your software documentation or to the Exabyte 18D Library SCSI Reference 2 To specify the three digit password press 2 and to move from column to column and f and Q to change the numbers When you are finished press Enter If you enter the wrong password the system displays an error message If You Forget the Password Try entering the default password 000 If the default password has been changed and you do not know what it is call your service provider Installation and Operation 33 Chapter 1 Step 4 Set other configuration options The Configuration Menu contains some other configuration options for the library as described in the table below If desired you can check these settings and change them Configuration options SCSI Parity Allows you to enable parity checking for the library if the SCSI adapter card connected to the library supports it When this option is enabled the library checks all datacoming across the SCSI bus for parity The setting remains in effect across power cycles Sequential Provides options for using the library s Options sequential mode See page 44 and Appendix D for more information Adjust Contrast Controls the brightness of the lettering on the LCD Set Time Allows you to set the time that is shown on the library s Main Screen and in the Command History screen see Chapter 6 for more information Back Light Turns the LCD bac
52. eration An example of the Main Screen with a status message is shown below Note The exact wording of the Main Screen may be different on your screen Error codes If a hardware error occurs an error code will appear automatically on the third and fourth lines of the Main Screen You must correct the error before operation can continue Refer to Appendix C for help in diagnosing and correcting errors The third line provides the error s numerical code the fourth line provides a brief explanation of the error SOURCE EMPT Y Installation and Operation 39 Chapter 2 40 Main Menu To access the Main Menu press from the Main Screen The Main Menu is shown below The selections on the Main Menu are described in the following table The menu structure is shown on the next page Main Menu selections Main Returns to the Main Screen Screen Interface Allows you to specify how CHM motion is Menu controlled and how to configure the serial port Configuration Menu Allows you to set SCSI IDs security and other configuration options Tape Drive Menu Allows you to unload reset open or clean the tape drive or display information about the tape drive Maintenance Menu Allows you to perform diagnostics on the library Library Information Menu Provides library status information and diagnostic information for service technicians Exabyte 18D Libr
53. erride format or density specified manually using the Density Select or Select button on the front panel Note Although you are not prohibited from doing so using the Density Select button is not recommended for tape drives operating in alibrary Off The data format is selected by the application software Write Orange on The tape is write protected Protected z Off The tape is write enabled Tape in Use Yellow blinking The tape is moving Yellow on The tape is loaded ready for use Use Yellow on The drive head needs cleaning Cleaning or the tape is bad Tape Yellow remains on after you remove cleaning tape The cleaning tape may be used up Try anew cleaning cartridge After you clean the tape drive and insert the data cartridge the yellow LED goes on again There may be aproblem with the data cartridge Try another cartridge If the problem persists contact your service provider Off Cleaning is complete or no cleaning is required Exabyte 18D Tape Drive Operation Label LED state Description Operate Green on It is okay to operate the tape Handle drive handle Off Do not operate the tape drive handle All on left Blinking A power on self test POST or side or all on other error has occurred right side l ae On POST is beginning Off POST is complete Using the Tape Drive Menu The Tape Drive menu includes the following option
54. eset Tape Drive If the tape drive has stopped operating and does not respond to the application select the Reset Tape Drive option from the Tape Drive Menu on the operator panel to reset the tape drive Installation and Operation 63 Chapter 3 1 Ifsecurity has been enabled disable it see page 33 2 Switch to LCD Interface mode see page 45 3 From the Main Menu select Tape Drive Menu The following screen displays 4 Press Q to scroll down to Reset Tape Drive and press Enter Tape Drive Status The Tape Drive Menu allows you to display information about the tape drive including the type of tape drive installed and its operational status The information screen is updated whenever there is a change in drive status To display tape drive information 1 From the Main Menu select Tape Drive Menu The following screen displays 64 Exabyte 18D Tape Drive Operation 2 Press Q to scroll down to Tape Drive Status and press Enter The Tape Drive Status screen appears similar to the following TAPE DRIVE STATUS UW ple 3 DLT4000 IP i 3 N o Tape St alt wu sls ldte I The following table describes the information in the Tape Drive Status screen Tape Drive Status screen Type The type of tape drive installed Format Tape Format The formats are No Tape Unknown unknown format Cleaning 111 2 6 GB 2 6 GB on CompacTape III media 111 6 0 GB 6 0 GB on CompacTape I
55. form a maintenance operation After the door has been opened and then closed your backup application may perform a time consuming cartridge inventory process in addition to the library s own power on self test 1 Insert the key into the lock push in and turn it one quarter turn to the right When the CHM finishes the current operation and moves to the park position the door s interlock mechanism releases Installation and Operation 47 Chapter 2 2 Open the door CAUTION Do not force the door open The door s interlock mechanism may be prevented from releasing by LCD security or by the application software Replacing a single cartridge To replace a single cartridge 1 48 Remove the cartridge by pulling it straight out from its slot in the cartridge magazine Make sure that the write protect switch on the replacement cartridge is set correctly for the desired operation If an orange rectangle is visible the cartridge is write protected For rack mount models hold the cartridge so that the write protect switch is down for standalone models hold it so the switch is to the right Insert the cartridge into the empty slot as shown in the following figure Note Very little force is needed to install a cartridge into the cartridge magazine If the cartridge does not slide into place easily check its orientation Close and lock the library s door Exabyte 18D Library Operatio
56. he other end The power cord is UL Listed and CSA Certified Other voltages and international use If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord Criteria for U S and Canadian 220 VAC power cord It must have a molded NEMA 6 15P attachment plug on one end It must have a molded IEC 320 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for international 220 VAC power cord It must have an attachment plug of the proper type rating and safety approval for the intended country It must have an IEC 320 female connector on one end The cordage must be adequately rated and harmonized to CENELEC publication HD 21 Installation and Operation 141 Appendix A SCSI terminator specifications The SCSI terminator must match the SCSI bus configuration that is differential or single ended and wide or narrow In addition all termination must be external Do not use internal terminators to terminate the library or the tape drive To ensure proper performance of the library and tape drive Exabyte recommends one of the following external terminators Single ended narrow external terminator AMP Amplimite 750381 1 active Single ended wide external terminator AMP Ampli
57. ications sssaaa auaa 142 SCSI cable specifications 00 00 cee 143 B SCSI Configuration ou ic cites ieee eae eee ee 145 SESICOMPONECHIS wis fs d ade ve la reel fet boat he feay 145 Installing the library on the SCSI bus 0 00000 ee aee 146 C Error Codes isc ctcieieiad Via eee e wwe tera hed 9 149 D Sequential Operation 20 cee eee eee eee 159 How sequential operation workS 0 0 c eee eee 159 Sequential OptionS 0 0 eee 160 Avoiding interruptions 0 0 tee 163 NOLES aeina viata ye ee eae hae ened 164 INGOX cis oat ea eee a a ee ee d ee 165 vi Exabyte 18D elcome Congratulations on selecting the Exabyte 18D Library Your new library provides unattended data storage archiving backup and retrieval for mid range and high end workstations servers and networks The robotic cartridge handling mechanism CHM automatically moves cartridges between the tape drive and storage slots while the tape drive reads and writes data The library is available in standalone vertical and rack mount horizontal models as shown in the figure Installation and Operation vii About the Exabyte 18D The Exabyte 18D includes one Quantum DLT tape drive one data cartridge magazine containing seven data cartridges and one fixed cartridge slot for a cleaning cartridge or an extra data cartridge It operates as two devices on one wide or narrow SCSI bus Wh
58. in checksum characters a Count the number of black bars on the label The number will be a multiple of 5 b Divide this number by 5 to get the number of characters c Subtract the number of human readable characters on the label from the result of step b If the remainder is 2 the label does not include a checksum character if the remainder is 3 the label includes a checksum character d Ifthe labels contain checksum characters be sure to set the Chksum Labels configuration option to ON see page 35 gt Important Do not mix labels containing checksum characters with labels that do not contain checksum characters in the library 2 If your library includes a bar code scanner attach bar code labels to the cartridges Orient the labels as shown in the figure on the following page Installation and Operation 15 Chapter 1 3 Make sure the write protect switch on the cartridge is set correctly for your operation as shown in the following figure To do so hold the cartridge with the label facing up and the two arrows pointing down The write protect switch comprises both of the arrows and slides back and forth To write protect the cartridge slide the switch to the left This reveals an orange rectangle above the arrow To write enable the cartridge slide the switch to the right This hides the orange rectangle 1
59. ing screen appears Ee EFA BS El IN X 0 Label Woe iti chy le Or 0 0 Send Vol Match o a 4 Press 4 to view a higher element index press to view a lower element index Installation and Operation 115 Chapter 6 116 The following table describes the fields on the Element Label screen Element label INX Displays the element index for which information is being displayed Label If the element location contains a cartridge whose bar code label has been scanned the Label field contains the cartridge label If the library is not equipped with a bar code scanner this field is blank Note If the value displayed for the Label field does not match the text on the bar code label extra or missing characters the Chksum Labels option may be set incorrectly see page 35 Valid Indicates whether the Label field is valid as follows 0 The Label field is not valid 1 The Label field is valid If the library is not equipped with a bar code scanner this field is 0 Error Indicates whether the bar code scanner was unable to read the cartridge label as follows O 60 The bar code scanner could not read the bar 61 The bar code scanner could not read the bar 62 The bar code scanner could not read the 65 The bar code scanner could not read the The bar code scan was successful a reset condition occurred or the door was opened code label because there
60. itch and fuse drawer 9 pin serial port The serial port allows you to connect a serial cable and terminal for library diagnostics SCSI connectors The two SCSI connectors allow you to connect the library and tape drive to the SCSI bus Exabyte 18D About this manual Use this manual for installing operating and maintaining the library Conventions used in this manual This manual uses the following conventions Boxed text indicates keys on the operator panel Note Notes provide additional information gt Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the word CAUTION provides information you must know to avoid damaging the library or tape drive or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury Installation and Operation xi Related publications Exabyte 18D Library Product Specification 321161 Exabyte 18D Library SCSI Reference 321162 Exabyte Bar Code Label Specification for DLT Cartridges 321195 xii Exabyte 18D Contacting Exabyte For technical support Exabyte Technical 1 800 445 7736 Fax on Demand SURP 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com EXAFacts 1 800 445 7736 1 303 417 7792 World Wide Web http www exabyte com B
61. ition it on the cartridge as shown on is upside down page 15 If the label is positioned correctly contact your service provider Installation and Operation 153 Appendix C site Description Corrective action L SERVO TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM along its long along the long axis axis 70 Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider PARAMETER gt LIMIT Firmware Make sure the library and tape drive are error not being used by any host then press on the operator panel 71 If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware FRONT DOOR OPEN The front Close and lock the door door is open or the door solenoid if th ili k th is malfunctioning the error sti appears make sure e library and tape drive are not being used 72 by any host then press on the operator panel Ifthe error persists contact your service provider S SERVO TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM along its along the short axis short axis 73 Make sure the library and tape drive are not being used by any host then press on the operator panel
62. kground on or off Set Date Allows you to set the system date for the library The date appears on the Command History screen and on diagnostic listings see Chapter 6 for more information Set Serial Allows you to change the serial number Number which may be displayed on this screen The serial number entered in this screen appears on diagnostic listings see Chapter 6 for more information 34 Exabyte 18D Installation and Setup Configuration options 210 Emulation Allows you to set the library to 210 Emulation mode In this mode the library returns EXB 210 in response to a SCSI INQUIRY command This allows you to use most but not all application software packages that provide a driver for the EXB 210 library but not for the Exabyte 18D Chksum Labels Allows you to specify whether your bar code labels include a checksum character see page 15 When this option is ON the library expects to find a checksum character on each label and compares this character to the checksum it calculates for the bar code When this option is OFF the library does not look for checksum characters Important Do not mix labels containing checksum characters with labels that do not contain checksum characters Parity checking for the library can also be enabled by the application software using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI comma
63. lace the tape drive access panel and use the T 15 TORX screwdriver to replace the two screws 82 Exabyte 18D Maintenance Step 4 Resume operations 1 Reconnect the power cord CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus 2 Close and lock the library s door 3 Turn on the library The library will take approximately one minute to complete its power on self test Note When you replace a tape drive the new drive automatically assumes the SCSI ID of the old tape drive If you want to view or change the SCSI ID of the new tape drive see page 29 Installation and Operation 83 Chapter 4 Notes 84 Exabyte 18D bh Shipping the Library This chapter describes procedures for Returning the library for service Packing the library Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Service to obtain a Return Materials Authorization RMA number and the shipping address see page xiii When you have the RMA number follow the packing instructions on the following pages Installation and Operation 85 Chapter 5 Packing the library Use the original packing materials to pack the library shipping containers foam packing pieces and antistatic bag Yo
64. lower the ID the lower the priority of the device Note The SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The library and tape drive each use one SCSI ID totalling two for the unit Separate IDs allow the library and tape drive to operate as independent devices receiving different sets of SCSI commands from the host Exabyte 18D C Error Codes This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors For tape drive errors refer to page 58 CAUTION Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty For information about SCSI error conditions sense data refer to page 101 and to the Exabyte 18D Library SCSI Reference Installation and Operation 149 Appendix C CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications The following table lists the library hardware error conditions in numerical order Error ae Description Correcti
65. mite 869516 1 active Differential narrow external terminator AMP Amplimite 749541 1 Differential wide external terminator AMP Amplimite 869515 1 142 Exabyte 18D Specifications SCSI cable specifications The following tables list the recommendations for external SCSI cables for the library Wide SCSI cables Use cables that conform to SCSI 3 specifications Narrow SCSI cables Standard Construction 50 conductors 25 twisted pairs Primary Conductors Gauge 28 AWG minimum stranded 7 34 annealed tinned copper Insulation Polypropylene 0 010 inch nominal Shielding 80 minimum tinned copper braid over aluminum mylar foil Voltage Rating 30 VAC Impedance Single ended 88 Ohms 8 Ohms Differential 130 Ohms 12 Ohms Grounding Case to case grounding Connector 50 contact AMP Amplimite 0 050 male shielded SCSI 2 connector Installation and Operation 143 Appendix A Cable length for single ended configurations If your host can transfer data at more than 5 0 MB per second the maximum allowable bus length is 3 meters 9 8 feet If your host transfers data at 5 0 MB per second or less the maximum allowable bus length is 6 meters 19 7 feet Cable length for differential configurations The total length of all internal and external cables on the SCSI bus should not exceed 25 0 meters 82 feet Determining the c
66. n Replacing the cartridge magazine Open the library door as described on page 47 1 For rack mount models remove the cartridge magazine by pulling it out first from under the roller at the top then from the bottom For standalone models pull it out first from under the roller at the left then from the right 2 If desired replace the cartridges described on page 48 Installation and Operation 49 Chapter 2 3 Position the magazine so that the single mounting tab on the magazine is aligned with the roller on the mounting plate as shown in the figure For rack mount models clip the magazine onto the bottom and push it into place by pressing in the top For standalone models clip the magazine onto the right and push it into place by pressing on the left side Mounting guide 4 4 Close and lock the door 50 Exabyte 18D Library Operation Storing cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the st
67. n Press 4 or to select the source index where you want the CHM to pick and place the cartridge The Set Cycles screen appears Press x or 4 to select the number of cycles you want this test to run and press Enter Cycle Causes the CHM gripper to open and When you select Cycle Gripper Gripper close the number of times you the Set Cycles screen appears specify Press or to select the cycles for the Cycle Gripper test to run and press Enter 128 Exabyte 18D Advanced Operation Test Description Additional instructions Cycle S Causes the CHM to move endto end When you select Cycle S Axis the Axis along the short axis the axis on Set Cycles screen appears Press which the CHM moves in and out or to select the number of cycles you want the Cycle S Axis test to run and press Enter Cycle L Axis Causes the CHM to move end to end When you select Cycle L Axis the along the long axis the axison which Set Cycles screen appears Press the CHM moves left and right for the or f to select the number of rack mount model or up and down cycles you want the Cycle L Axis for the standalone model test to run and press Enter Cycle Exercises the solenoid that controls When you select Cycle Solenoid Solenoid the locking mechanism on the front the Set Cycles screen appears door Press x or 4 to select the number of cycles you want the Cycle Solenoid test to run and press E
68. n asterisk indicates the current connection Installation and Operation 131 Chapter 6 Notes 132 Exabyte 18D F 4 Troubleshooting This chapter provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drive The instructions in this chapter are basic troubleshooting guidelines For more advanced troubleshooting contact your service provider This chapter is divided into the following sections Problems with library installation Problems with tape drive operation Problems with library operation Note If an error code is displayed on the LCD refer to Appendix C If LEDs on the tape drive are on or flashing see page 58 Installation and Operation 133 Chapter 7 Problems with library installation If your library and application software are not communicating after installation check the following VY SCSI IDs Make sure that the SCSI IDs you selected for the tape drive and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 29 for information about setting the SCSI IDs Y SCSI cabling Make sure that all SCSI cables are securely connected at both ends VY Single ended and differential devices Make sure all devices on the bus are all single ended or differential These devices include the controller cards and terminators VY SCSI cable lengths Make
69. nd has precedence Checking the setup After installing the hardware and software check the setup by performing some exercises on the library as described below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on the Diagnostic Menu to exercise the hardware This determines whether the library hardware components are operating properly See page 121 for more information about library diagnostics Installation and Operation 35 Chapter 1 Instruct the application software to load some cartridges into the tape drive This determines whether the software and library are communicating properly Back up several megabytes of data and perform a comparison check on the backed up data This determines whether the software and tape drive are communicating properly If problems occur If the library and tape See Chapter 7 for troubleshooting drive are not operating as information expected If there is an error code See Appendix C for a list of error displayed on the LCD codes and corrective actions If you cannot solve the Contact your service provider or problem yourself Exabyte Where to go from here 36 Before you begin library operations check the following VY Acartridge magazine is installed NS The CHM gripper does not contain a cartridge
70. nter You will hear a click each time the solenoid extends and retracts Configuring the serial port for library diagnostics You can use the library s 9 pin serial port and a console interface program such as Exabyte s CHSTERM to access the library firmware The console interface also referred to as the Diagnostic Console allows you to view information about the library perform diagnostics tests create diagnostic listings and download new firmware Installation and Operation 129 Chapter 6 The following table illustrates the functions you can perform using the serial port As the table indicates unless you want to control the motion of the CHM you do not need to switch to 9 Pin Port control mode Must change to Function 9 pin port control mode Controlling the CHM for diagnostic Y purposes Upgrading library firmware Creating diagnostic listings for the library For detailed information about using the Diagnostic Console and the serial port refer to Exabyte 18D Library Maintenance Configuring the serial port To configure the port 1 If necessary disable security see page 33 2 Ifyou want to control CHM motion change the control mode to 9 Pin Port mode see page 45 130 Exabyte 18D Advanced Operation 3 From the Interface Menu press and f to select Config 9 Pin Port 4 Press 4 to assign one of the baud rates to the port and press Enter A
71. oller on the left side Installation and Operation 19 Chapter 1 7 The library contains one fixed cartridge slot for a cleaning cartridge or an additional data cartridge If desired install a cleaning cartridge in the fixed cartridge slot as shown on the following page CAUTION Use DLT CleaningTape III only Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved by Exabyte may void the tape drive warranty 20 Exabyte 18D Rack mount model Position the cleaning cartridge vertically with the spindle to the left and the label to the right The cartridge will not go in any other way Insert the cartridge into the fixed cartridge slot Make sure that the plastic tab in the slot moves into the indentation on the cartridge Standalone model Position the cleaning cartridge horizontally with the spindle facing down and the label facing up The cartridge will not goin any other way Insert the cartridge into the fixed cartridge slot Make sure that the plastic tab in the slot moves into the indentation on the cartridge Installation and Operation Installation and Setup 21 Chapter 1 Step 5 Close and lock the door Close the door and turn the key a quarter turn to the left Step 6 Connect the library to the SCSI bus This section provides general guidelines for
72. orage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store each cartridge in its plastic case In the plastic case the cartridge is protected from airborne contaminants by a clear plastic cover Installation and Operation 51 Chapter 2 Removing a stuck data cartridge from the gripper If a power outage or some other problem occurs which causes the library to shut down you may need to manually remove a data cartridge from the gripper To do so follow these steps CAUTION Do not attempt to pull the cartridge out without first loosening the gripper as described in this procedure 1 Make sure the library is powered off 2 Open the library door 3 Locate the gripper knob shown in the following figure 52 Exabyte 18D Library Operation 4 To open the gripper slightly turn the knob clockwise see the arrow You should not need to turn the knob more than about a quarter turn CAUTION If you turn the knob too far and open the gripper too wide the motor will not be able to properly adjust the gripper
73. ose the door or reset the library to begin sequential operations 162 Exabyte 18D Sequential Operation Avoiding interruptions Although the library has effective methods for resuming sequential mode operation it is best to avoid interruptions when the library is operating sequentially In particular Do not reset or power cycle the library unless absolutely necessary Reset the library only to clear certain error conditions and power off the library only to perform maintenance or to store it Avoid resetting or power cycling the library when a cartridge is in the tape drive or the CHM Do not open the door unless absolutely necessary During operation open the door only to replace the magazine after the library has processed all the cartridges Never force the door The library will not release the door until it has completed a cartridge move or load already in progress Certain applications may also prevent the door from being opened Do not remove a cartridge from the tape drive or insert a cartridge into the tape drive If you want to remove a cartridge wait until the CHM has placed it in the magazine before removing it If you want to add a cartridge add it directly to the magazine Installation and Operation 163 Appendix D Notes 164 Exabyte 18D Index 210 Emulation mode 35 A accessories 2 ordering more xiii packing for shipment 92 adapter card compatibility 2 problems with installation
74. panel 134 If the error persists contact your service provider You may be asked to supply a 135 diagnostic listing you may need new firmware or anew controller card 136 137 HIT CART IN DEST The CHM Make sure the library and tape drive are attempted to move acartridgeto not being used by any host then press 190 an occupied position on the operator panel If the error persists contact your service provider Installation and Operation 157 Appendix C sit Description Corrective action DRIVE COMM ERROR The If you just replaced the tape drive make library and tape drive are not sure the tape drive cables are seated communicating properly 192 Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider DRIVE JMPR INSTALLED An Call your service provider 193 invalid configuration has occurred 158 Exabyte 18D Sequential Operation This appendix describes how you can operate the library in sequential control mode Note EXAFacts Exabyte s fax on demand system and Exabyte s Internet site provide documents that describe how the library responds to common interruptions when operating in sequential mode How sequential operation works When the library is operating in sequential mode its internal firmware instructs the CHM to move cartridges sequentially between the car
75. pping the Library 6 Insert the large foam packing piece between the CHM and the door opening as shown below Make certain the foam is flush against the upper base of the CHM Rack mount model Standalone model 7 Close and lock the library door Remove the key Installation and Operation 89 Chapter 5 Removing the rack mount model from the rack WARNING The rack mount library weighs 63 pounds 29 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library To remove the rack mount library from the rack 1 Locate the cabinet latch as shown in the figure below Pull on the latch 90 Exabyte 18D Shipping the Library 2 Slide the library forward until the rails stop at their spring clips Using two people press the spring clips to disengage the rails and lift the library out of the rack 3 If you are shipping the slide rails with the library use a T 20 TORX driver to remove the four screws that attach each rack slide rail to the front and rear of the cabinet See the figure on page 8 Note If clips nuts are attached to the rack remove them 4 Attach the two rack slide rails to the sides of the library Installation and Operation 91 Chapter 5 Packing the library WARNING Including the data cartridge magazine the rack mount library weighs 78 7 pounds 85 7 kg the standalone library
76. pter 6 Viewing statistics The Statistics Menu contains two selections one for reviewing information about CHM movements and one for reviewing information about elements To view statistics 1 Select Library Info Menu from the Main Menu then select Statistics The first screen to appear is the System Stat Totals screen SYSTEM STAT VY OA LS 3 Moves Al 7 i ER Riet ry Put Retry Cal 2 To display the Element Stats screen press to scroll past the last item in the System Stat screen 108 Exabyte 18D The following table describes the information in the Statistics screen Advanced Operation System statistics Moves The number of times the CHM has picked a cartridge and placed it in a slot or tape drive Pick Retry The number of times the CHM retried picking a cartridge Put Retry The number of times the CHM retried placing a cartridge Scans The number of times the library scanned a bar code label Scan Retry The number of times the library retried scanning a bar code label Scan Fail The number of times the library failed to scana bar code The library tries to scan a bar code several times before it logs a failure Element statistics Total Puts The number of times a cartridge was placed in that element since the library was turned on Retries Pick The number of times the library retried picking a cartridge from that element Retries
77. que n met pas de bruits radio lectriques d passant les limites applicable aux appareils num riques de Classe A prescrites dans le r glement sur le broullage radio lectrique dict par le Minist re des Communications du Canada English translation This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Exabyte 18D Contents Welcome edi Genco es ann Ou a ane Pal neler Sv Gua vii About the Exabyte ISD rerai reas Ee ee viii About this manual 24 02 2 0 uaaa vec ee welt ae a a a al dws es xi Contacting Exabyte 0 tenes xiii 1 Installation and Setup 000 ccc eee eee 1 Preparing for installation 2 0 0 ec ee eae 1 Installing the library hardware 1 0 eee eee 4 Configuring the library 000 c cette 27 Checking the Setups 2 vdsnd ecto tv agee reel wea neds bene ae adc 35 Where to go from here 0 eee eae 36 2 Library Operations eccidi nienie he tweed whe eae ae 37 Using the operator panel 0000 e eee eee 38 Operating in different control modes 0 cece eee 43 Replacing data cartridges 00 0c cece eee 46 Removing a stuck data cartridge from the gripper 52 Resetting the library 0 000 ccc eee 54 Resetting the tape drive 0 0 0 eee 55 3 Tape Drive Operation
78. re returning the library for repair package it in its original packaging orin replacement packaging obtained from your vendor Refer to the packing instructions in this manual If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Installation and Operation FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others According to FCC regulations changes or modifications to this equipment that are not expressly approved by Exabyte could void the user s authority to operate the equipment Industry Canada Notice ICES 003 Class A Digital Apparatus Le pr sent appareil num ri
79. ridge inventory elements it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 115 Installation and Operation 127 Chapter 6 Test Description Additional instructions Scan w If your library is equipped with abar When you select Scan with Range Range code scanner the Scan with Range the Set Scan Start screen appears test scans a range of bar code labels Press or to specify an If your library is not equipped with a elementindex where you wantthe bar code scanner the CHM willtouch Scanner to begin and press Ente the cartridges and update the The Set Scan Stop screen cartridge inventory appears Press x or to specify an index where you want the scanner to stop and press Enter After the system scans the labels it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 115 Home CHM Causes the CHM to retract on its short axis move to the home position the top of the long axis for standalone models or to the right for rack mount models then move in front of the tape drive This test also recalibrates the home or zero position for the long axis and short axis Cycle Causes the CHM to take acartridge Whenyou select Cycle Pick Place Pick Place from aspecified element and replace the Set Source screen appears it in the same locatio
80. rvice provider CAUTION Do nottry to manually remove the data cartridge SAXIS NOT RETRACTED The Open the door and look for anything that CHM did not move to home might be obstructing the CHM along its before the current servo short axis 79 command was attempted Make sure the library and tape drive are not being used by any host then press on the operator panel If the error persists contact your service provider Installation and Operation 155 Appendix C site Description Corrective action OPERATOR ABORTED A No corrective action required 91 diagnostic was aborted while it was in progress DRIVE NOT INSTALLED The This error only appears when you are tape drive could not be cleaned using the Clean Tape Drive option Make 97 because no tape drive is sure the tape drive cables are properly installed seated If the error persists contact your service provider DRIVE ONLY COMMAND Make sure the library and tape drive are Firmware error not being used by any host then press on the operator panel 101 If the error persists contact your service provider You may be asked to supply a Diagnostic listing and you may need new firmware DRIVE NOT READY The CHM Use the Open Tape Drive command 102 cannot open the tape drive door described on page 62 then retry the because the tape drive is not current operation ready DOOR WON T CLOSE The CHM Open the library door
81. s Open Tape Drive Reset Tape Drive Tape Drive Status Clean Tape Drive Installation and Operation 61 Chapter 3 Open Tape Drive During normal library operations the CHM automatically inserts cartridges into the tape drive and removes them as required If you need to manually remove a data cartridge from the tape drive follow these instructions to unload the tape drive using the Open Tape Drive option from the operator panel CAUTION Do not open the library door and attempt to unload the tape drive using the Unload button on the faceplate of the tape drive Pressing the Unload button does not eject the data cartridge the tape drive is still closed Do not attempt to open the tape drive manually by moving the handle Manually forcing the handle to open or close the tape drive can damage the tape drive and may cause injury To open the tape drive from the operator panel 1 Ifsecurity has been enabled disable it see page 33 2 Switch to LCD Interface mode see page 45 62 Exabyte 18D Tape Drive Operation 3 From the Main Menu select Tape Drive Menu The following screen displays Reset Tape Drive Tape De tly 6 Smf UES Gi ean Tape Drive J 4 Press to select Open Tape Drive When you do so the following activities occur The tape drive unloads the tape When the tape is unloaded the Operate Handle LED will blink the CHM opens the tape drive handle R
82. s position when you power on the library If this occurs use the knob to close the gripper by turning it counter clockwise Again do not close the gripper too far if you do so the motor will be unable to make the proper adjustments Installation and Operation 53 Chapter 2 Resetting the library If the library has encountered an error and is still not operating after you have tried the corrective action for the error you may need to reset the library A reset causes the library and the tape drive to perform their power on self tests CAUTION Before resetting the library make sure the library or tape drive is not communicating across the SCSI bus Resetting the library and tape drive may disrupt communications on the SCSI bus To reset the library you can use one of the following methods Press on the operator panel then press at the confirmation screen or press to cancel Performa power on reset by turning the library off then back on Note The library tape drive or the entire SCSI bus can also be automatically reset by the host When the library is reset both the library and tape drive perform power on self tests POSTs 54 Exabyte 18D Library Operation Note The tape drive cannot perform its POST unless the tape drive handle is closed If after a reset the CHM finds a data cartridge protruding from the tape drive that is the tape drive handle is open the CHM pushes the
83. security The Security option allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented Changing SCSI IDs Changing SCSI parity checking 30 Exabyte 18D Installation and Setup Changing the control mode Changing the library serial number Using the Diagnostics Menu and the Demo Menu Unloading or opening the tape drive Using the Clean Tape Drive option Changing the 210 Emulation mode Changing the Chksum Labels option Opening the front door operator panel security only If you attempt to perform any of the above operations when security is enabled the library displays a message that states security is active The message also states whether security was enabled from the operator panel or by the application with a SCSI command Methods for enabling and disabling security Security can be enabled or disabled in either of two ways You can set the security option from the operator panel using the Configuration Menu as described in this section The application software can issue a SCSI MODE SELECT command to turn security on or off see your software documentation or the Exabyte 18D Library SCSI Reference Whichever method is used to enable security operator panel or SCSI must also be used to disable security That is if you enable security from the operator panel you must disable it from the
84. sion Date Description 000 February 1997 Preliminary 001 April 1997 Initial release Exabyte Corporation 1685 38th Street Boulder Colorado 80301 321160 001 Exabyte 18D Product Warranty Caution The Exabyte 18D Library is warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when The library is repaired by anyone other than the Manufacturer s personnel or approved agent The library is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by the Manufacturer The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by the Manufacturer The Manufacturer s serial number tag is removed The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If you a
85. sition to the specified element location Depth Not currently used Performing diagnostics This section describes how to perform diagnostics using the Demo Menu and Diagnostics Menu from the operator panel The Demo Menu provides options for running the library in a continuous demo mode where the CHM randomly moves cartridges between slots and the tape drive The Diagnostics Menu provides options for performing specific CHM movements Note Aservice technician can also perform diagnostics using the library s internal firmware which resides in the flash EEPROM This firmware also allows a technician to upgrade to new library firmware and print a diagnostic listing Installation and Operation 121 Chapter 6 Using the Demo Menu The Demo Menu includes two selections Slot Demo This option causes the CHM to randomly move cartridges from slot to slot including the fixed cartridge slot Drive Demo This option causes the CHM to randomly move cartridges between magazine slots the fixed slot and the tape drive Starting a demo option Before running a demo option 1 2 122 If necessary disable security see page 33 Change the control mode to LCD Interface see page 45 Make sure there is at least one data cartridge present and one empty slot before you begin the test From the Main Menu select Maintenance Menu Then select Demo Menu The following menu appears Exabyte 18D
86. sure the SCSI cabling does not exceed maximum lengths including internal cabling see page 147 134 Exabyte 18D Troubleshooting VY Termination Make sure your bus is properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminator from that device VY Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use See page 2 for more information VY SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated VY Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drive Y Control mode Make certain the library is operating in the correct control mode For most applications the control mode should be set to SCSI Interface See page 43 for more information After checking the items above reset the library as described on page 54 Installation and Operation 135 Chapter
87. t Ready The library is not ready to perform motion commands 4h Hardware Error The library detected a hardware failure during a self test or while performing a command Operator intervention may be required 5hllegal Request There was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for a command or the library is in the wrong mode to execute the command 6h Unit Attention The cartridge inventory may have been violated Bh Aborted Command The library aborted the command The initiator may be able to recover by trying the command again ASC This is the Additional Sense Code which along with the Additional Sense Code Qualifier provides information describing a specific error condition ASCQ This is the Additional Sense Code Qualifier which along with the Additional Sense Code provides information describing a specific error condition Byte This is the Sense Key Specific data which provides additional information 15 about an error condition This information is valid only for the Illegal Request 5h sense key Byte This is the first byte of the Field Pointer data It indicates which byte in the 16 command had an error Thisinformation is valid only for the Illegal Request 5h sense key Byte This is the second byte of the Field Pointer data This information is valid 17 only for the Illegal Request 5h sense key Installation and Operation 107 Cha
88. te up to 16 devices Installing the library on the SCSI bus This section provides the basic rules and considerations for setting up the library on the SCSI bus Single ended or differential Every SCSI device attached to the SCSI bus must be of the same type either single ended or differential On a single ended SCSI bus one signal line is used to transmit a bus signal between devices On a differential bus two signal lines are used If your library is single ended then all devices you install on the SCSI bus must also be single ended if your library is differential all devices must be differential These other devices include the tape drive installed in the library the adapter card installed in your host computer and terminators 146 Exabyte 18D SCSI Configuration Narrow or wide SCSI The Exabyte 18D supports wide or narrow SCSI The DLT 4000 supports narrow SCSI only the DLT 7000 supports wide SCSI only Note If you are using another supported DLT tape drive check the tape drive documentation to determine whether it supports wide SCSI or narrow SCSI Fast SCSI The library supports fast SCSI which does not require any special cabling or configuration However proper cable lengths stub length and termination are more important on a fast SCSI bus than on a regular SCSI bus SCSI cabling When connecting the library and other devices on the SCSI bus follow these guidelines for SCSI cabling VY Single en
89. tenance Step 2 Remove the tape drive To remove the tape drive 1 From the back panel use the T 15 TORX screwdriver to remove the two screws that secure the tape drive access panel to the library Remove the access panel Installation and Operation 79 Chapter 4 2 Unplug the power cable that plugs into the back of the tape drive 3 Unplug the SCSI cable 4 Unplug the communication cable 5 Using the flatblade screwdriver remove the two screws that secure the tape drive rails to the library rails 80 Exabyte 18D Maintenance 6 Use one hand to hold the cabling out of the way use the other hand to take hold of the tape drive rails and pull the tape drive out of the slot CAUTION Make sure you do not damage the cabling when you remove the tape drive Step 3 Install the tape drive 1 Align the tape drive rails with the bottom and top guide notches on the library see figure above Installation and Operation 81 Chapter 4 2 Using one hand to hold the cabling out of the way slide the tape drive into the slot Keep pushing until the tape drive rail hits the stop on the library rail and the tape drive clicks into place 3 Reconnect the communication cable the SCSI cable and power cable as shown in the above figure 4 Using a flatblade screwdriver replace the two screws that secure the tape drive rails to the library rails 5 Rep
90. to reach the back of the cabinet use a T 15 TORX driver to loosen the nuts on the rails Extend the rails to the desired length and tighten the nuts Installation and Operation 9 Chapter 1 5 Using a T 25 TORX driver and four screws per rail attach but do not tighten the rack slide rails to the mounting holes on the rack as shown in the figure on page 8 6 Adjust the distance between the rail brackets on each side of the cabinet to 17 54 inches 44 75 cm Measure both the front and back 7 Use a T 25 TORX screwdriver to tighten the screws to 12 0 inch pounds 13 8 kg cm of torque 10 Exabyte 18D Installation and Setup 8 Using two people to lift it slide the library into the rack by inserting the chassis slide rails into the rack slide rails as shown in the figure Press the spring clips while pushing the library firmly into the rack When the library is seated properly you will hear the latch engage Installation and Operation 11 Chapter 1 Step 2 Unlock and open the front door To open the front door insert the key from your accessory kit into the lock push in and turn the key one quarter turn to the right Pull open the door 12 Exabyte 18D Installation and Setup Step 3 Remove the packing foam To remove the two foam packing pieces 1 From inside the door remove the first foam packing piece rack mount model shown below 2 To remove the second foam p
91. tridge handling mechanism CHM Stor Addr The element address of the first storage location which is the fixed cartridge slot See page 98 for acomplete numbering scheme Drive Addr The element address of the tape drive Drive Num The number of tape drives installed Must be 0 or 1 Parity Whether SCSI parity checking is enabled for the library When the parity option is on the library checks all data coming across the SCSI bus for parity Pty Retry The number of times the library will retry a SCSI phase after detecting a parity error Security Whether security has been enabled by SCSI or not Security also can be enabled from the operator panel see page 32 for more information 102 Exabyte 18D Advanced Operation SCSI Mode parameters Keypad Whether keypad passthrough mode is enabled or not The software application can use this mode to control the library when you press a key on the library s operator panel Wr Line 1 Whether the text displayed on each of the four lines on the Main through Screen is defined using the SCSI MODE SELECT command Wr Line 4 When set to their default values the element addresses reported on this screen are the same as element indexes shown on page 98 However unlike element indexes which cannot be changed addresses can be changed with a MODE SELECT command SCSI reservations The SCSI Reservations screen indicates if the library or its elemen
92. tridge slots and the tape drive The fixed cartridge slot is not included No application software is required to support cartridge pick and place functions In sequential mode the CHM does the following 1 Picks the cartridge from slot 1 and places it in the tape drive If the slot is empty the CHM picks the next cartridge in the magazine 2 Waits until the tape drive unloads the cartridge then picks the cartridge and returns it to its original slot Installation and Operation 159 Appendix D 3 Repeats these steps for the next cartridge until it has processed all of the cartridges 4 Depending on how the Loop option is set either returns to the first cartridge and begins the process again or stops The Loop option is described on page 162 Sequential options Sequential options are Restart Loop and Set Next Cart to 1 Set next cart to 1 is a one time command Restart and Loop are operating modes and retain their settings across a reset or power cycle Restart option The Restart option determines where the library restarts after it is reset or power cycled or after the door is opened and closed The library can restart either at the beginning of the cartridge sequence or where it left off when the interruption occurred 160 Exabyte 18D Sequential Operation Before the library restarts Before restarting the library performs the following actions 1 Ifthe CHM was moving a cartridge it finishes the mo
93. ts are reserved for exclusive use by a host computer The library and its elements are reserved and released through SCSI commands RESERVE and RELEASE You may want to view SCSI reservations if you are operating the library in a multi host environment and you want to determine which elements are reserved by which host Multiple hosts can reserve different elements within a single library For example Host 1 may reserve cartridge slots 1 through 3 for its exclusive use while Host 2 may reserve slots 4 through 7 Installation and Operation 103 Chapter 6 To view SCSI reservations 1 Select SCSI Reservations from the SCSI Menu The first screen to appear is the Unit Reservation screen RESERVATION RIGIS Gr Y Gla 2 0 0 2 To display the Element Reservations screen press to scroll past the Unit Reservation screen ELEM RESERVATIONS i ei Elem Ti LOMESaint Res Type D D SHRON 3 To view other elements press f and Q To return to the SCSI Menu press Escape 104 Exabyte 18D Advanced Operation The information in the SCSI Reservations screen is described in the following table Unit reservations Unit The library s reservation status 1 if it is Reservation reserved or Oif it is not and the host s SCSI ID if the library is reserved Elem reservations Elem Addr The address of the element Elem Type The category of elements There are three categories CHM Drive
94. u will also need packing tape and banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library Preparing the library for shipping To prepare the library for shipping 1 Remove all cartridges from the magazine Make certain the CHM gripper and the tape drive do not contain cartridges To remove a data cartridge from the gripper follow the instructions on page 52 To remove a data cartridge from the tape drive follow the instructions on page 62 Do not remove the magazine 2 Power off the library 3 Remove the keys power cord the SCSI cables and any terminator Do not ship these items if you are returning the library to the factory 86 Exabyte 18D Shipping the Library 4 Insert the small foam packing piece in the cartridge magazine as shown in the figures Rack mount model Standalone model Installation and Operation 87 Chapter 5 5 Move the CHM so that it is centered in front of the foam packing piece Push the upper portion of the CHM forward until it is secure between the sides of the foam Rack mount model Standalone model 88 Exabyte 18D Shi
95. ulletin Board BBS 1 303 417 7100 Connect at up to 28 800 baud with 8 data bits 1 stop bit and no parity Turn on hardware RTS CTS flow control To order supplies and accessories Exabyte Express 1 800 EXATAPE 1 800 392 8273 1 214 481 4221 1 214 620 8564 fax To return equipment for service Exabyte Service 1 800 EXATAPE 1 800 392 8273 1 303 442 4333 Scotland 44 1324 564564 e mail service exabyte com Installation and Operation xiii Notes xiv Exabyte 18D Installation and Setup This chapter describes how to install and set up your library Preparing for installation This section provides step by step instructions for preparing the library You can use the table below as a checklist Y Step Description 1 Unpack the library Obtain accessories and equipment 2 3 Prepare the host computer 4 Prepare the library for installation Step 1 Unpack the library Complete the unpacking steps printed on the box Save all the original packing materials in case you need to ship or move the library later Installation and Operation Chapter 1 Step 2 Obtain accessories and equipment Make certain you have all the accessories and equipment for library operation as indicated on the accessory card included with your library Step 3 Prepare the host computer Make certain the SCSI host bus
96. ure that the Chksum Labels option is set correctly see page 35 Also make sure that you have not mixed labels that contain checksum characters with labels that do not contain checksum characters as described on page 15 VY Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations using the operator panel and you cannot open the door Security can be enabled from the operator panel see page 30 or from your application software with a SCSI MODE SELECT command VY Door open Make sure the door is closed and locked You can check the Door Closed and Key Lock lines on the System Sensors screen to determine if the door and key lock sensors are properly working see page 110 VY CHM operation You can use the selections in the Diagnostics Menu and the Demo Menu to determine if the CHM is functioning properly See page 121 V Fuse Make sure the fuse is good See page 73 Installation and Operation 137 Chapter 7 Notes 138 Exabyte 18D A Specifications This appendix provides general specifications for the library including Storage capacities Overall specifications Power cord requirements SCSI cable specifications SCSI terminator requirements Storage capacities The table below summarizes the storage capacity of the library Capacity with the following tape drives with 8 data cartridges DLT 4000 DLT 7
97. urned on For additional troubleshooting tips see page 134 Problems with library installation If an error code is See Appendix C for a list of error displayed onthe LCD codes and corrective actions If you cannot solve the Contact your service provider or problem yourself Exabyte 26 Exabyte 18D Installation and Setup Configuring the library Configuration steps include Displaying the Configuration Menu Setting SCSI IDs Setting LCD security optional Setting other configuration options if necessary To change options you will use the operator panel LCD and keypad on the front of the library as shown in the figure If desired you can tilt the LCD for easier viewing Keypad Installation and Operation 27 Chapter 1 Step 1 Display the Configuration Menu To display the Configuration Menu 1 Access the Main Menu by pressing on the keypad The Main Menu is shown below 2 Press to scroll down to Configuration Menu Then press Enter The Configuration Menu displays gt Set SaCaoml Ds SCSI Pear i uy ON Sequential Options AaCin iui Seat Contrast 28 Exabyte 18D Installation and Setup During library configuration use the operator keys for the following functions To select an item froma Press or to scroll up and menu down through the items When the screen arrow gt points to the desired item press
98. using 27 28 38 LCD Interface mode description and purpose 44 LCD security See security LEDs on tape drive 58 Library Information Menu 40 100 lighting adjusting on LCD 34 loader See CHM or library Loop option 162 lubrication for library 72 168 Main Menu description of 40 displaying 28 40 Main Screen custom texton 103 description of 28 38 39 redisplaying from Main Menu 29 40 Maintenance Menu 40 menu structure 41 mode parameters 101 102 O Occupied Info 117 operator panel 27 29 38 P packing materials 1 86 packing the library 86 96 paint for the standalone model 73 parity checking enabled through SCSI 102 enabling from LCD 34 prevented from changing 30 password for security 33 port serial port x Position Info 120 power cord connecting 23 24 requirements and specifications 141 power specifications 140 powering on the library 25 Exabyte 18D rack installing library in 5 11 removing library from rack 90 91 reliability specifications 140 reserved elements 103 105 Reset key 42 54 resetting library 54 Restart option 160 RMA number for shipping 85 robot See CHM S scanner See bar code scanner SCSI bus configuration requirements 146 148 connecting library to 22 135 146 fast SCSI 147 setting SCSI IDs for devices 29 single ended or differential 146 terminating 148 wide SCSI 147 SCSI cable requirements on the SCSI bus 147 specifications 143 SCSI connectors x 22 SCSI IDs changing
99. ve This includes inserting the cartridge into the tape drive if the CHM was moving a cartridge to the tape drive Note Ifyou attempted to open the door the library does not release the door interlock until it has completed the move 2 The library performs a power on self test POST If you opened the door the library performs its POST after you close the door 3 Ifa cartridge is in the tape drive the CHM waits for the cartridge to be unloaded then returns it to its original slot As shown in the following tables the Restart option determines what the library does next lf Restart is The library On Restarts at slot 1 Off Resumes where it left off Installation and Operation 161 Appendix D Loop option The Loop option determines what the library does after it has finished processing the last cartridge in a sequence The following table shows the options If Loop the library Returns to cartridge 1 and starts processing the cartridges again Stops processing cartridges and waits for operator intervention Operator intervention typically means opening the library s door removing the cartridge magazine installing anew magazine and closing the door Resetting sequential processing If you want to resume sequential processing from the first cartridge select Set next cart to 1 from the Sequential Options menu Then open and cl
100. ve action DROPPED A CARTRIDGE The Put the cartridge back in the magazine if CHM dropped acartridge you know where it goes and reset the library 10 If the problem occurs again contact your service provider CAUTION Do not try to put the cartridge back in the CHM gripper 11 SOURCE EMPTY There is no Install a cartridge in the source location or cartridge in the source location redirect the CHM to another location DESTINATION FULL A cartridge Remove the cartridge from the 12 already exists in the destination destination or redirect the CHM to location another location PUT FAILURE The CHM could Make sure there is nothing blocking the not successfully place acartridge CHM or the tape drive If the error 1 because of mechanical persists contact your service provider problems PICK FAILURE The CHM could 14 not successfully pick a cartridge because of mechanical problems 150 Exabyte 18D Error Codes Sia Description Corrective action 15 NO SRC ELEMENT NO DEST Install a data cartridge magazine or ELEMENT No data cartridge redirect the CHM 16 magazine was installed at the selected location CHM FULL BEFORE MOVE Remove the cartridge and put it back in There was a cartridge in the the cartridge magazine if you know where gripper when the operator it goes 17 powered on or reset the library or before a move operation Make sure the library and tape drive are not
101. was no label on the cartridge code label because the label was unreadable label because the magazine or tape drive is not installed label because a Direct Memory Access overrun occurred Exabyte 18D Advanced Operation Element label Error 67 The bar code scanner could not read the bar code label because a Direct Memory Access channel time out occurred 69 The bar code scanner could not read the label because the label was upside down or misplaced If the library is not equipped with a bar code scanner this field is 0 continued Send Vol Indicates whether the cartridge label matched Match the template sent with the last SCSI SEND VOLUME TAG command as follows 0 The label did not match the template 1 The label matched the template Element occupied information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following menu appears gt Label Information ORC CHU Ds minke a I n fo IP Sil tillo wh ti i Installation and Operation 117 Chapter 6 3 From the Inventory Menu select Occupied Info The following screen appears Sk Ml Onerte Ui le Nel oll S t amp Of Wik RP FIA D W C H 4 Press 4 to view an element with a higher index press f to view an element with a lower index The following table describes the fields in the Occupied Info screen Occupied Info
102. weighs 106 7 pounds 48 4 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library Refer to the figure on the next page and pack the library as follows 1 Place the library on top of the bottom cushion then place the antistatic bag over the library as shown in the figure on the next page For the standalone model place the library on its side CHM base down 92 Exabyte 18D Shipping the Library ps A NS i NN x a s we i S L a f h Installation and Operation 93 Chapter 5 2 Place the cushioned packaging around the library as shown below Use the alignment holes in the packing pieces as a guide 3 Place the cushioned top over the library Use the alignment holes in the packing pieces as a guide 94 Exabyte 18D Shipping the Library 4 If you are shipping accessories with the library place the accessory box between the two top packing cushions 5 Lay the necessary paperwork in the top of the library box 6 Place the carton over the library as shown in the figure and tape the box shut Installation and Operation 95 Chapter 5 7 Place the shipping label on the box 8 Place the library on the wooden pallet Secure banding material around the box and through the wooden pallet 96 Exabyte 18D G6 Advanced Operation This chapter describes advanced operations you can perform from the operator panel
103. whether the drive door handleis open 1 or closed 0 Analog system sensors Tem perature Indicates the temperature of the library in degrees Celsius Viewing the command history The Command History screen creates a display of the most recent 300 events that have occurred in the library If you contact technical support personnel a technician may ask you to scroll through this buffer looking for particular events Installation and Operation 111 Chapter 6 To display the command history 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Command History The system displays a screen similar to the following 3 Scroll through the buffer by pressing Q and 4 To exit the command history screen press 112 Exabyte 18D The following table briefly describes the Command History Advanced Operation screen For complete details refer to History Buffer Display in Exabyte 18D Maintenance Shownin Fieldname Description sample 000 IDX Index The line number of this event within the Command History The range is 000 the most recent event through 299 The most recent event is displayed first MOVE From The process that logged this event 19 37 45 Time The time according to the library s internal clock that the event took place Move from Description Description of the event 7 to 82 complete 1861 Line The
104. xit Help press Escape Returns to the previous menu or screen cancels an operation without saving changes or if the Main Screen is displayed goes to the Main Menu Selects the item next to the screen arrow or accepts a change Displays the Reset screen which allows you to reset R the library See page 54 for more information 42 Exabyte 18D Library Operation Operating in different control modes Control mode refers to the interface used to control the motion of the CHM Control modes are listed below SCSI Interface Sequential LCD Interface 9 Pin Port Each of these is described in the following pages Refer to page 45 for instructions on changing the control mode Note Control mode settings remain through power cycles Control mode descriptions SCSI Interface mode If you want the application software to control library operations you must set the library to SCSI Interface mode In this standard operating mode the application software controls the motion of the CHM by issuing SCSI commands across the SCSI bus Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI Interface mode for the application software to control CHM motion For detailed information about SCSI commands refer to the Exabyte 18D Library SCSI Reference Installation and Operation 43 Chapter 2 44 Sequential mode

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