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RIM BlackBerry 7290

1. RI in this do however TION MPLIED WARRA ight contain references to t M does not control and is not responsi party in any way Any dealings and terms and conditions are so of such dealings You are solely responsible for the selection implementation use with the handheld or desktop software Research In Moti compatibi third party for issues arising from such third party applicatio ely between you and the thi n Motion Limited p Street ON N2L 3W8 Research 295 Philli Waterloo Canada Research In Motion UK Limited Centrum House 36 Station Road Egham Surrey TW20 9LF United Kingdom Published in Canada R to this document to y S OR COV LITY DURAB WITH YOUR USI ECTIVE DIRECTO ird party sources of information and or tl imitation the content accuracy copyright compliance lega nformation The inclusion of Third Party Information in this d with third parties including without ity performance or trustworthiness of any third party application and sha OGW handheld software version 4 0 BlackBerry and RIM families of related marks images and arch In Motion Limited RIM Research In Motion Always he U S Patent and Trademark Office and may be pending t Corporation in the United States and or other countries in the United States The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In M
2. If you are already connected to a call and receive another call perform one of the following actions e Click Answer Drop Current to end your current call and answer the incoming call e Click Answer Hold Current to place the current call on hold and answer the incoming call e Click Answer Drop All to end all current calls and answer the incoming call during a conference call To end the call hold the Escape button Related topic e Can use the phone when the handheld or keyboard is locked e Use Bluetooth wireless technology during a call Mute a call or place a call on hold To mute a call press the Phone button Press the Phone button again to turn mute off To place a call on hold click the trackwheel Click Hold To resume the call click the trackwheel Click Resume 28 Adjust the phone volume During a call roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume Phone features During a call your handheld has all the functions that are available to a regular phone such as hold and mute To alternate between two connected calls click the trackwheel Click Swap To use other applications during a call click the trackwheel Click Home Screen Dial using letters To type a letter during a call press the Alt key Type the letter To type multiple letters during a call press the Right Shift key the Alt key Type letters To type numb
3. In the messages list click a message on which to base your filter Perform one of the following actions e Create a filter based on the sender Click Filter Sender e Create a filter based on the subject Click Filter Subject Add a title and save the filter About folder redirection If rules within your mailbox direct new messages into different folders you must specify which desktop email folders should forward messages to your handheld To set folder redirection your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 Alternatively you can use the BlackBerry Desktop Software to specify folder redirection settings Note Set folder redirection for each message service on your handheld Set folder redirection 1 2 3 4 5 6 In the messages options click Email Settings Click the trackwheel Click Folder Redirection Select the check boxes Click the trackwheel Click Save Notes Verify that you selected the Inbox If you do not select the Inbox email messages are not forwarded from this folder To specify all of your folders for redirection including your Sent Items folder select the Select All check box All email messages sent from your mailbox also appear on your handheld Related topics About folder redirection View filed messages How do I make changes to the folders on my handheld PIN messages e About PIN messages e Fi
4. area codes setting default 31 attachments adding contacts from 19 opening 19 tips 119 updating contacts from 19 See also file attachments address book attachments images AutoText creating entries 25 deleting entries 25 editing entries 25 example 25 inserting macros 26 specified case and smartcase 25 using 25 viewing entries 25 available features 85 B backlight adjusting brightness 63 configuring 63 using 63 backup about 23 type of handheld data backed up 23 battery about 67 extending life 67 keeping charged 67 level 67 126 Bluetooth about 57 about pairings 57 adding paired device 57 connecting 113 discoverable 58 edit paired device name 57 encryption 57 frequently asked questions 113 paired devices list 113 phone 58 radio 57 radio icon 113 removing paired device 57 setting handheld name 58 trusted device 57 113 book icon See service books bookmarks adding folders 37 available offline 106 changing 37 creating 37 deleting 37 moving 37 organizing 37 renaming folders 37 BrickBreaker paddle speed 81 playing 81 tips 81 browser about 35 changing content type 105 changing home page 105 clearing cache 37 closing 36 controlling scripts 106 frequently asked questions 105 hiding 36 home page 35 JavaScript support 106 navigating 35 receiving content from web applications 39 requirements for using 105 sending
5. To lock the keyboard on the Home screen click Keyboard Lock To unlock the keyboard double click the trackwheel To move an icon on the Home screen select an icon Hold the Alt key and click the trackwheel Click Move Application Place the icon Click the trackwheel To hide an icon on the Home screen select an icon Hold the Alt key and click the trackwheel Click Hide Application To show a hidden icon on the Home screen hold the Alt key and click the trackwheel Click Show All Hold the Alt key and click a crossed out icon Click Hide Application To switch to another application hold the Alt key and press the Escape button Continue to hold the Alt key and select an application Release the Alt key to switch to that application To use shortcut keys to open an application from the Home screen open the phone options Click General Options Change the Dial From Home Screen field to No The shortcut keys are underlined on the Home screen You can use these keys but you cannot make calls from this screen Searching To search for text click the trackwheel Click Find Type the text To find a contact type the contact name or initials separated by a space Options and fields To select a check box press the Space key To clear the check box press the Space key again To change an option field hold the Alt key Click a value To move to an tem in a list or menu type the first letter of the item
6. Now How do change the order of the networks in the preferred network list To change the order of the networks listed in your preferred network list select the network that you want to move higher in the list Click the trackwheel Click Edit Change the priority for the network and save your changes Edit the priority for the other networks until the preferred network list is in the desired order 71 72 SIM card e About the SIM card phone book e Add a SIM card contact e Add SIM card contacts to your address book e Manage SIM card contacts e Leave SMS messages on the SIM card e SetSIM card security e Change the SIM card PIN code About the SIM card phone book Your SIM card phone book gives you access to the contacts that are saved on your SIM card The SIM card phone book is different from the contacts stored in your address book If you use a different SIM card in your handheld the contacts in your SIM card phone book change However the contacts in your address book are always available You can add contacts from your SIM card phone book to your address book You can add abbreviated dialing number ADN entries to your SIM card phone book and view ADN entries and service dialing number SDN entries ADN entries appear in plain text and SDN entries appear in bold You can create or edit SIM card contacts if your SIM card is provisioned for a SIM card phone book For more information contact your service
7. To clear a field click the trackwheel Click Clear Field Navigating screens To move the cursor roll the trackwheel 117 To move the cursor in a different direction hold the Alt key and roll the trackwheel To exit a screen or dialog box press the Escape button To click an icon or menu item roll the trackwheel to select the item Click the trackwheel To select multiple items or characters hold the Shift key and roll the trackwheel To page up or down in a list hold the Alt key and roll the trackwheel To move to the top of a screen press T To move to the bottom of a screen press B To move down a screen press the Space key To move up a screen press the Shift key the Space key To move to the next item press N To move to the previous item press P Typing To capitalize a letter hold the letter key until the capitalized letter appears To insert a period press the Space key twice The next letter is capitalized To type the alternate character on a key hold the Alt key and press the character key To type a symbol press the Symbol key Click a symbol To type an accented or special character hold the letter key and roll the trackwheel 118 To turn on CAP lock press the Alt key the Right Shift key To turn on NUM lock press the Right Shift key the Alt key To turn off NUM lock or CAP lock press the Right Shift key To type numbers in a number field press the numbe
8. To view information for a contact in the search results click a contact Click View To delete a contact from the search results click the trackwheel Click Delete To delete the search results click the trackwheel Click Delete Lookup 43 44 Calendar e About the calendar e Change the calendar view e Use the calendar e Schedule an appointment e Schedule an appointment quickly e Schedule a meeting e Manage appointments and meetings e Respond to meeting invitations e Change meeting participants e Calendar frequently asked questions About the calendar With the handheld calendar you can view your appointments and meetings in one of four views Day Week and Month views show all of your appointments for the selected time period while Agenda view shows all of your scheduled appointments in a list Change the calendar view To change to another calendar view Day Week Month or Agenda click the trackwheel Click a view To change the default view when you open the calendar click Options Set the Initial View field Use the calendar To go to a specific date click the trackwheel Click Go to Date To go to the current date click the trackwheel Click Today To move forward or back by a time period click the trackwheel Click Prev or Next Schedule an appointment 1 In the calendar click the trackwheel 2 Click New 3 Type the appointment details 4 Set whether the appointment
9. Your handheld has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later To use AutoText type an AutoText entry Press the Space key Create an AutoText entry 1 In the handheld options click AutoText Click the trackwheel Click New 2 3 4 In the Replace field type the text to replace 5 In the With field type the text to appear 6 In the Using field set whether the entry is capitalized exactly as typed Specified Case or whether the entry is capitalized according to its context SmartCase 7 Set the language 8 Click the trackwheel 9 Click Save Related topic e What is the Insert Macro menu item Change AutoText entries To view your AutoText entries in the handheld options click AutoText Click an AutoText entry Perform one of the following actions e Edit e Delete Cut or copy text Click the trackwheel Click Select Select content Click the trackwheel Click Cut or Copy Paste text Place the cursor where you want to insert the cut or copied text Click the trackwheel Click Paste Typing tips To type the alternate character on a key press the Alt key the key To insert a symbol press the Symbol key To insert an accent hold a letter and roll the trackwh
10. browser 105 call blocking 102 call forwarding 102 call waiting 102 email reconciliation 99 filing email messages 89 fixed dialing 102 TTY 102 viewing file attachments 95 wireless PIM synchronization 99 resending email messages 8 PIN messages 8 SMS messages 16 resetting all timers 33 handheld 67 restoring about 23 deleted service books 83 handheld 115 handheld data 23 Q ring tones adding 39 40 deleting 61 downloading 39 listening 61 previewing 40 showing 61 testing 61 See also profiles rotating images 20 S saving draft messages 7 email messages 8 images 36 PIN messages 8 searches 17 sent email messages 9 SMS messages 16 web page requests 37 web pages 37 scheduling appointments 45 appointments quickly 45 meetings 46 screen home screen background 63 lighting 63 options 63 saver 63 scrolling horizontally in attachments 19 in opposite direction 118 through calendar views 111 search criteria setting 17 searches deleting saved 17 editing saved 17 recalling saved 17 saving 17 viewing last 17 viewing saved 17 searching about 17 across the handheld 17 by recipient 17 by sender 17 by subject 17 remote address book 42 set search criteria 17 tips 117 within attachments 96 security additional features 115 Certificate Servers 115 Certificates 115 changing handheld password 75 changing SIM card PIN code
11. images 37 mailing lists 41 meetings 46 memos 51 multiple messages 8 networks from list 70 original text from reply 8 over the wireless network 21 password keeper passwords 78 PIN messages 8 prior messages 8 profiles 61 remote address book search results 43 saved searches 17 service books 83 SIM card phone book contacts 73 SMS messages 16 speed dial 29 tasks 49 third party applications 39 See also removing delivery confirmation for email messages 88 for PIN messages 88 for SMS messages 93 dialing add pause 42 add wait 42 using letters 28 disabling alarm 53 call blocking 30 email filters 10 handheld password 75 display language 65 options 63 phone number 103 SMS messages 93 distribution lists See mailing lists downloading applications 39 frequently asked questions 40 preview ring tones 40 ring tones 39 draft messages saving 7 E editing AutoText entries 25 Bluetooth paired device name 57 call notes 29 contacts 41 email filters 10 fixed dialing contacts 33 mailing lists 41 memos 51 password keeper passwords 78 profiles 61 saved searches 17 SIM card phone book contacts 73 speed dial 29 task status 49 tips 118 See also setting changing email filters about 9 adding multiple contacts 10 based on sender 10 based on subject 10 creating 10 creating generic 90 creating quickly 10 frequently asked questions 90 man
12. provider Add a SIM card contact 1 In the address book click the trackwheel 2 Click SIM Phone Book 3 Click the trackwheel 4 Click New 5 Type the contact information 6 Click the trackwheel 7 Click Save Add SIM card contacts to your address book 1 In the address book click the trackwheel 2 Click SIM Phone Book 3 Click the trackwheel 4 Click Copy All To Address Book Notes If you attempt to copy a SIM card contact with a phone number matching that of a contact already listed in the address book the SIM card contact will not be copied If you attempt to copy a SIM card contact with a name matching that of a contact already listed in the address book the SIM card contact will be copied regardless of whether your address book is configured to allow duplicate names Manage SIM card contacts Click a SIM card phone book contact Perform one of the following actions e Edit e Delete Leave SMS messages on the SIM card When you change SIM cards any SMS messages saved on the SIM card are imported onto your handheld You can set the handheld SMS options to keep those messages on the SIM card after they appear on the handheld 73 In the handheld options click SMS Set the Leave messages on SIM card field to Yes Click the trackwheel Click Save Set SIM card security In the handheld options click SIM Card 2 Click the trackwheel 3 Click Enable Security 4 Type your SIM ca
13. refer to the BlackBerry Desktop Software Online Help How do reduce the size of data stored on my handheld To reduce the size of data stored on your handheld enable content compression How do prevent passwords from accidentally being copied to the clipboard In the password keeper options set the Allow Clipboard Copy field to False How do specify the criteria for randomly generated passwords In the password keeper options set the password length and specify whether randomly generated passwords must contain letters numbers or symbols Why do additional security features appear in the handheld options Additional security options such as Certificate Servers Certificates Key Stores S MIME or Memory Cleaning might be available in the handheld options You can use these options with the Secure Multipurpose Internet Mail Extensions S MIME Support Package For more information refer to the S MIME Support Package User Guide Supplement How do prevent passwords from appearing on the screen in the password keeper In the password keeper options set the Show Password field to False 115 116 Tips e Home screen e Searching e Options and fields e Navigating screens e Typing e Editing text e Messages e Attachments e Phone e Browser e Calendar e Calculator Home screen To use the handheld in the dark press the Power button To lock the handheld set a password Click Lock
14. the same name to my contact list In the address book options set the Allow Duplicate Names field to Yes Can I change how my contacts tasks or memos are displayed Yes In the address book tasks or memo options change the Sort By field What are the User 1 User 2 User 3 and User 4 fields on the New Address screen These fields are extra fields where you can add information for your contacts such as birthdays or anniversaries You can edit the name of the field for all your contacts and set up your BlackBerry Desktop Software to synchronize with the corresponding field in your desktop email program To change the field name for a custom field click the trackwheel Click Change Field Name Can I clear all the categories that apply to a contact task or memo Yes When editing the contact or memo click the trackwheel Click Categories Click the trackwheel Click Clear Selection Can remove the prompt that appears before delete contacts calendar entries tasks or memos Yes In the address book calendar tasks or memo options set the Confirm Delete option to No How do know how many contacts calendar entries tasks or memos have saved In the address book calendar tasks or memo options the Number of Entries field displays how many contacts calendar entries tasks or memos are saved 109 110 Calendar frequently asked questions e Can I synchronize PIM items over the wirel
15. 41 viewing members 41 making calls 27 conference calls 28 emergency calls 27 managing cell broadcast messages 16 marking messages opened and unopened 8 measurements converting 55 133 meetings changing 46 changing attendees 47 deleting 46 inviting attendees 47 number of 109 opening 46 recurring 46 removing attendees 47 requirements for creating 99 responding to invitations 46 scheduling 46 memory changing cache size 96 memos applying categories 51 categories 51 clearing all categories 109 creating categories 51 deleting 51 deleting categories 51 editing 51 number of 109 synchronizing 21 viewing 51 viewing by category 51 writing 51 messages deleting 89 94 deleting multiple 8 different icons 89 marking opened 8 marking unopened 8 preloaded on handheld 88 receiving more of long messages 88 saving draft 7 searching 17 searching by recipient 17 searching by sender 17 searching by subject 17 setting notification for 61 setting search criteria 17 tips 118 134 moving bookmarks 37 email filter position 10 speed dial contact 29 muting calls 28 N navigating browser 35 calendar 111 file attachments 19 tips 117 network list about 69 adding network 69 changing 70 changing order 71 deleting networks 70 scanning for networks when adding 70 preferred network list See network list network time copying 59 notification profiles See pr
16. Hide Changes 97 98 Synchronization frequently asked questions e Can I reconcile email messages over the wireless network e Can I synchronize PIM items over the wireless network e How do I handle conflicts between my handheld and mailbox e Why are some of my email messages not reconciling over the wireless network e Can I reconcile with my personal folders e Can I remotely empty the deleted messages folder on my computer Can I reconcile email messages over the wireless network Yes If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange or the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino verify that wireless email reconciliation is enabled in the messages options If your handheld is integrated with an email account using the BlackBerry Web Client and your service provider supports wireless email reconciliation verify that you have enabled wireless email reconciliation in the messages options Can synchronize PIM items over the wireless network If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 verify that wireless synchronization is enabled in the tasks memo address book and calendar options If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 2 1 or later calendar appoint
17. I To subtract press U To multiply press A To divide press G To clear the screen press Y To clear the last entry press T To find the square root press V To use the percent function press B To add a number to the memory type the number and press L To recall the memory press J To replace the memory type a number and press K To clear the memory press H To scroll vertically hold the Alt key and roll the trackwheel To display the result of your calculation press the Enter key 121 122 Legal notice 2004 Research In Motion Limited All rights reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties and trademarks of Research In Motion Limited RIM Research In Motion Always On Always Connected and BlackBerry are registered with the U S Patent and Trademark Office and may be pending or registered in other countries Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and or other countries IBM Lotus Domino and Lotus Notes are trademarks of IBM in the United States The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license All other brands product names company names trademarks and service marks are the properties of their respective owners The BlackBerry handheld and or associated
18. Index A accept meeting invitation 46 service books 83 accessibility default volume 32 activation enterprise 5 adding applications 39 call forwarding number 30 call notes 29 contacts 41 contacts from attachments 19 contacts to FDN list 32 contacts to messages 7 contacts to SIM card phone book 73 display language 65 email signature 9 meeting invitees 47 members to mailing lists 41 multiple contacts to filters 10 network to network list 69 paired Bluetooth device 57 pauses and waits 42 102 ring tones 39 40 SIM card contacts to address book 73 See also creating address book adding SIM card contacts 73 customizable fields 109 managing remote search results 43 searching remote 42 updating contacts from attachments 19 See also contacts address book attachments about 19 adding 7 opening 19 addresses image 36 link 36 web page 36 frequently asked questions 53 notification 53 reminders and power off 67 setting 53 setting date and time in 59 silencing 53 snooze 53 turning off 53 volume 53 weekend notification 53 alpha dialing 28 answering calls 28 applications adding 39 deleting 39 downloading 39 frequently asked questions 40 switching between 117 third party and data transmission 78 viewing details 39 viewing list 39 appointments changing 46 deleting 46 number of 109 opening 46 recurring 45 scheduling 45 scheduling quickly 45
19. PIN messages frequently asked questions Open a message An unopened email message appears in the messages list with a closed envelope icon After you open the message the closed envelope changes to an open envelope Send an email message 1 In the messages list click the trackwheel 2 Click Compose Email Click Use Once Click Email Type an email address Click the trackwheel Click Continue Type a message CONDO a w Click the trackwheel 10 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose Email If your handheld is integrated with multiple email services you can select the service from which your message should be sent At the top of the message in the Using field press the Space key until the preferred service appears All subsequent messages are also sent from this service Save draft messages To save a draft of a message click the trackwheel Click Save Draft Add contacts to a message To send a message to multiple contacts click the trackwheel Click Add To Add Cc or Add Bcc To attach a contact to a message click the trackwheel Click Attach Address Set the importance level When composing a message click the trackwheel Click Options Set the Importance field to High or Low Save your changes Change sent messages To change the text in a sent message and resend it open the message C
20. Security 2 Set the Content Compression field to Enabled 3 Click the trackwheel 4 Click Save 5 Ifyou have enabled a handheld password type your password 6 Click the trackwheel Related topic e About content protection and compression About encryption keys If your handheld is integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector encryption keys protect data as it travels between your BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the handheld Encryption keys are generated automatically but you can manually regenerate keys at any time Regenerate encryption keys If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 you can regenerate encryption keys from the handheld In the security options select a current service Click the trackwheel Click Regenerate Encryption Key If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3 6 or earlier for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 or earlier for IBM Lotus Domino or if you use the BlackBerry Desktop Redirector to forward email to your handheld update the encryption keys using the BlackBerry Desktop Software For more information refer to the B ackBerry Desktop Software Online Help Related topic e About encryption keys About the password keeper Use t
21. are displayed e How do view cell contents in spreadsheet attachments e Why is More available appearing at the end of my file attachment e How do search for text within a file attachment e What does skipped content mean e Can see tracked changes in document attachments Can view file attachments on my handheld Yes if attachment viewing is enabled for your handheld When you receive a message with an attachment click the trackwheel If Open Attachment appears in the menu you can view attachments on your handheld If Open Attachment does not appear in the menu your handheld might not be enabled for attachment viewing To view document and spreadsheet attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or the BlackBerry Web Client To view zip htm or html attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 Service Pack 1 or later for Microsoft Exchange the BlackBerry Enterprise Server version 2 2 Service Pack 1 or later for IBM Lotus Domino or the BlackBerry Web Client To view image attachments your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 or the BlackBerry Web Client version 1
22. call but your handheld remains password locked during the call You can perform regular phone actions such as mute and hold When you end the call the handheld remains password locked 101 How do I format conference call numbers in my messages You can format conference call numbers as links in your messages so that recipients can join your conference call quickly In your message type the main bridge number Perform one of the following actions e Type X and add the access code as an extension e Press the Alt key N to insert a comma before typing the access code The comma represents a 2 second pause You can insert multiple pauses e Press the Alt key B to insert an exclamation mark before typing the access code The exclamation mark represents a wait Note If you use a pause or a wait you must type Tel directly before the main bridge number Do not type a space between Tel and the number Can I block calls Yes if your service provider plan includes call barring and your SIM card is provisioned for the service Your service provider also must provide you with a default call barring password For more information contact your service provider You can block all incoming calls or incoming calls when you are roaming You can also block all outgoing calls all international outgoing calls or all international outgoing calls when you are roaming Can use call forwarding Yes if your service
23. for the search After you set the criteria click the trackwheel Click Search Related topics e Use saved searches e Search for a specific contact e Search for a subject Use saved searches To view your saved searches in the messages list click the trackwheel Click Search Click the trackwheel Click Recall Click a search Perform one of the following actions e View e Edit e Delete To view the terms of your last search quickly in the list of searches click the trackwheel Click Last Search for a specific contact To search for all messages from a specific sender click the message Click Search Sender To search for all messages to a specific recipient click the message Click Search Recipient Search for a subject To search for all messages with the same subject click a message Click Search Subject Search the handheld 1 In the search program type text in the Text field to search the records on your handheld 2 Inthe Name field type text to search using the names of contacts in your address book calendar or messages list 3 Select the check boxes for the programs to search 4 Click Search Notes If you type more than one word in the Text or Name field all the words must appear in the same field for the search to be successful File attachments are not searched when you search across the handheld programs To expand a folder click a folder with a plus sign beside it
24. grid when viewing spreadsheet attachments set the Show Gridlines field to Yes To label spreadsheet columns with letters and label spreadsheet rows with numbers set the Display Labels field How do view cell contents in spreadsheet attachments When you select a cell the contents appear at the top of the screen If the contents are too long to see click the cell Click View Cell To view the contents of all the cells in a column click the column label at the top of the screen Click Fit All the cells for that column expand to the size of the cell with the longest content 96 To change the column size for all of the columns in a spreadsheet click the unmarked column label in the top left corner of the screen Click the preferred size To change the default column size for all spreadsheet attachments open the attachment options Set the Column Width field to Large Why is More available appearing at the end of my file attachment Long attachments are sent to your handheld in sections As you read the first section the next section is sent to your handheld automatically if you are in an area of sufficient wireless coverage However it might take several seconds before your handheld receives the next section To send only the first section of long attachments to your handheld in the messages options click General Options Set the Auto More field to No The next time that you receive a long attachment More
25. images 20 141 142
26. message e Save draft messages e Manage messages e Resend an SMS message e Enable cell broadcast messages e Manage cell broadcast channels e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e Leave SMS messages on the SIM card e SMS messages frequently asked questions About SMS messages With an SMS compatible phone number you can send and receive short message service SMS messages An SMS compatible number is a phone number work home mobile or pager that your service provider enables for SMS You can send SMS messages to contacts who have SMS compatible phone numbers Find your SMS number In the phone the My Number field displays your phone number If your handheld is enabled for SMS this number is also your SMS number Type an SMS number When you type an SMS compatible number include the country code and the area code Note In the phone set your smart dialing options to avoid typing the country code and area code Related topic e About smart dialing Open an SMS message An unopened SMS message appears in the messages list with a closed italic envelope icon After you open the message the closed italic envelope changes to an open italic envelope Send an SMS message 1 In the messages list click the trackwheel 2 Click Compose SMS 3 Click Use Once 4 Click SMS 5 Type the SMS compatible phone numbe
27. not appear contact your system administrator If you do not have access to BlackBerry Enterprise Server version 4 0 refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account Notes Ifthe handheld has not yet been activated or you are upgrading your software Enterprise Activation might appear on the Home screen Click Enterprise Activation to verify the status of the activation If the Enterprise Activation does not appear on the Home screen in the handheld options click Enterprise Activation to verify the activation status Activate the handheld over the wireless network In the handheld options click Enterprise Activation Type your corporate email address and the password provided to you by your system administrator Click the trackwheel Click Activate Related topic e Why are some messages already on my handheld Email messages e Open a message e Send an email message e Save draft messages e Add contacts to a message e Set the importance level e Change sent messages e Manage messages e File messages e View filed messages e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e Save a copy of messages sent from the handheld e Add an email signature e Setan out of office reply e Create an email filter e Set folder redirection e Email and
28. options for the types of browser push notification 4 Click the trackwheel 5 Click Save Note If you enable browser push notification for your WAP Browser you can also select the Allow WAP Push Applications check box Related topic e About browser push Downloading frequently asked questions e Why can t load a new program onto my handheld e Why did a new program appear on my handheld e What software version do have on my handheld e Can listen to a ring tone before I download it 40 Why can t I load a new program onto my handheld Verify that your handheld radio is turned on and that you are within an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld Your handheld must also have sufficient available memory to load a program If the program still does not load and your handheld is integrated with an email account using a BlackBerry Enterprise Server certain programs might not be available to you For more information contact your system administrator Why did a new program appear on my handheld If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4 0 your system administrator can provision selected programs over the wireless network For more information contact your system administrator Can I listen to a ring tone before I download i
29. provided by your service provider Click the trackwheel Type a name and a phone number Click the trackwheel oN Dw Click Save Related topic e Can I use FDN mode on my handheld Change fixed dialing entries On the FDN list click a contact Perform one of the following actions e Edit e Delete Reset call timers 1 In the phone click the trackwheel 2 Click Status 3 Click Last Call or Total Calls 4 Click Clear Timer 5 Click the trackwheel 6 Click Save 33 34 Browser e About the browser e Go to a web page e Use the browser e View images e Copy a link image or web page address e Senda link or image in an email message e Save an image e Manage saved images e Save web page requests e Create a bookmark e Change bookmarks e Clear the browser caches e About TLS e About WTLS e _ Browser frequently asked questions About the browser Your handheld supports multiple browser types Depending on your service provider and your integration option more than one browser might appear Your service provider might also change the browser name to reflect available services The WAP Browser on your handheld is optimized for viewing WML web pages The BlackBerry Browser is optimized for viewing HTML web pages If your handheld is integrated with an email account using the BlackBerry Enterprise Server the BlackBerry Browser also enables you to view your corporate intrane
30. screen saver 1 In the handheld options click Screen Keyboard 2 Set the Standby Screen field to Enabled 3 In the Standby Timeout field set the amount of time before the screen saver appears 4 Click the trackwheel 5 Click Save You can set an image that you saved from a web page as your screen saver In the pictures list click an image Click Set As Standby Screen Save your changes Note The screen saver is only available for BlackBerry Wireless Handhelds with color screens Related topic e Save an image Set the Home screen background image You can set an image that you saved from a web page as your Home screen background In the pictures list click an image Click Set As Home Screen Image To clear the Home screen background in the pictures list click the trackwheel Click Reset Home Screen Image Note The Home screen background setting is only available for BlackBerry Wireless Handhelds with color screens Related topic e Save an image 63 Set the font 1 In the handheld options click Screen Keyboard 2 Set the Font Family Font Size and Font Style fields 3 For large fonts set the Antialias mode field 4 Click the trackwheel 5 Click Save Note Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens 64 Language e Set the display language e Setthe input language e Add or remove a display language Set the
31. send a message in the conversational SMS view type text at the bottom of the SMS screen and press the Enter key to send the message You can also click the trackwheel to view more options in the menu Why were some of my messages deleted from the handheld If your handheld memory is full your handheld deletes the oldest messages from the messages application to accommodate new ones It will not delete saved messages Why aren t all of the SMS options described appearing on my handheld Depending on your service provider plan some SMS message options might not be available on your handheld For more information contact your service provider What are the Validity Period Sent As and Network to Send Over fields in the SMS options The Validity Period field specifies how long the service center should keep your SMS messages if they cannot be delivered to your contacts immediately The Sent As field sets how to send your SMS messages and the Network to Send Over field sets the type of network through which your SMS messages are sent 94 Attachments frequently asked questions e Can view file attachments on my handheld e Why are some file attachment features not available on my handheld e How do view password protected file attachments e How do I view information about attached files e Can set the amount of memory that my handheld uses for file attachments e How do change how file attachments
32. the trackwheel 2 Click Filter Click the trackwheel Click New Type a name for the category O UL 148 798 Click the trackwheel Related topic e About categories Apply categories to memos When creating or editing a memo click the trackwheel Click Categories To select the categories that apply to the memo press the Space key Save your changes View memos by category To view all memos within a category in the memos list click the trackwheel Click Filter Select a category Press the Space key To view all memos again click the trackwheel Click Filter To clear the check boxes beside any selected categories press the Space key Delete categories In the memos list click the trackwheel Click Filter Click a category Click Delete The category is deleted but any memos applied to the category remain in the memos list Memos frequently asked questions e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e Can change how my contacts tasks or memos are displayed e Can I clear all the categories that apply to a contact task or memo 51 52 How do know how many contacts calendar entries tasks or memos have saved Alarm e Set the alarm e Set the alarm volume e Silence the alarm e Turn off the alarm e Alarm frequently asked questions Set the alarm 1 In the alarm set the Daily Alarm field to On 2 Set the time
33. user defined fields 109 Vv version software 85 viewing application details 39 AutoText entries 25 by category 42 50 51 contacts 41 email filters 10 filed messages 8 list of applications 39 mailing lists 41 memos 51 next and previous web pages 35 password keeper passwords 78 saved searches 17 sent items 8 service books 83 specific date in calendar 45 speed dial list 29 spreadsheets 20 table of contents of file attachments 19 terms of last search 17 See also opening voice mail checking 28 setting options 31 volume adjusting for phone 28 alarm 53 escalating 62 setting default for calls 32 Ww wait adding 42 102 web pages address 36 animated graphics 106 canceling requests 35 copying addresses 36 opening 35 refreshing 36 saving 37 saving requests 37 sending addresses 36 setting notification for 61 showing placeholders 36 submitting forms 106 viewing home page 35 viewing next and previous 35 See also browser wireless backup 23 email reconciliation 21 restore 23 wireless network copying time from 59 frequently asked questions 70 registering with 70 selecting 70 selecting automatically 70 selecting home network 70 wireless PIM synchronization about 21 requirements 99 setting 22 wireless radio turning off 69 turning on 69 wireless transport layer security See WTLS worksheet selecting in attachments 20 WTLS about 37 setting 107 Z zooming
34. when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set the type of notification for the alarm 5 Click the trackwheel 6 Click Save When you set the alarm a bell icon appears beside the date in the handheld status section of the screen Related topic e About power off and reminders Set the alarm volume When you set the alarm you can specify the type of notification including the tune the volume level and the number of times that the tune plays Silence the alarm Press any key If snooze is enabled in the Daily Alarm dialog box click Snooze Turn off the alarm In the alarm set the Daily Alarm field to Off Alarm frequently asked questions e Why didn t my alarm notify me on a Saturday or Sunday e What is the escalating volume level e Can set a snooze feature for my alarm Why didn t my alarm notify me on a Saturday or Sunday In the alarm verify that the Active on Weekends field is set to Yes If this field is set to No your alarm does not sound on Saturdays or Sundays Can I set a snooze feature for my alarm Yes In the alarm change the Snooze field from Off to a number When the alarm sounds press any key to snooze it for the specified amount of time 53 54 Calculator e Use the calculator memory e Convert measurements Use the calculator memory To store a number in the memory type a number Click M To recall the
35. with comments To check your calendar when replying to a meeting invitation click the trackwheel Click View Calendar Note If you delete a meeting invitation from the messages list before you accept or decline it the appointment is deleted from your desktop calendar Change meeting participants Open the meeting In an Accepted or Declined field click a contact Perform one of the following actions e Invite Attendee e Change Attendee e Remove Attendee 47 48 Tasks e Create a task e Use tasks e Change task status e Create a category e Apply categories to tasks e View tasks by category e Delete categories e Tasks frequently asked questions Create a task 1 In the task list click the trackwheel Click New Type the task details Set whether the task should recur 2 3 4 Set a due date for the task 5 6 Click the trackwheel 7 Click Save Notes If your task recurs Set the Every field to change the frequency of the task For example to set a task to recur every three days set the Every field to 3 Select the Relative Date check box for the task to recur on a relative date For example set a task to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly task should recur To select a day press the Enter key Use tasks Click a task Perform one of the following actions e Open e Mark Completed e
36. you turn off your handheld by clicking Turn Power Off on the Home screen and selecting Full Power Off your handheld does not turn on until you press the Power button Note Depending on your theme the location and name for the Turn Power Off icon might change For more information on the differences for your theme refer to the printed documentation that accompanied your handheld Turn the handheld on and off automatically 1 In the handheld options click Auto On Off 2 Set the Weekday field to Enabled 3 Specify the times that the handheld should turn on and off on weekdays 4 Set the Weekend field to Enabled 5 Specify the times that the handheld should turn on and off on weekends 6 Click the trackwheel 7 Click Save Related topic e About power off and reminders Keep the battery at a full charge Charge your handheld for 10 to 15 minutes each day Check the battery level In the handheld options click Status Extend battery life Use the Auto On Off feature Turn off the radio when you are not in an area of wireless coverage Delete the original message when you send a reply Send a message to multiple contacts using Add To Add Cc or Add Bcc Charge your handheld regularly Reset the handheld Remove and reinsert the battery 67 68 Network coverage e Turn the wireless radio on and off e Add a network to the preferred network list e Scan for a network to add to the preferre
37. your handheld from answering calls automatically when you remove it from the holster in the phone options click General Options Set the Auto Answer Calls field to No To stop your handheld from ending calls automatically when you insert it in the holster in the phone options click General Options Set the Auto End Calls field to No Can I change how my phone number appears in the phone Yes Edit your SIM card phone number to change how your phone number appears in the phone In the handheld options click SIM Card Click the trackwheel Click Edit SIM Phone Number Edit your phone number and save your changes If you edit your SIM card phone number the number that appears in the My Number field in the phone changes Editing the SIM card phone number does not change the actual number used to make and receive calls You can also hide your phone number so that it does not appear in the phone In the phone options click General Options Set the Show My Number field to No 103 104 Browser frequently asked questions e Why are there no browsers available on my handheld e Can use the BlackBerry Browser e How do change the browser home page e How do I change the type of content that the browser accepts e Can I override the character set encoding of web pages e What is the Available Offline check box that appears when I m adding a bookmark e Can view web pages that contain JavaScript or animated
38. 2 using other applications 28 using speed dial 27 using when handheld is locked 101 voice mail 31 volume 28 See also calls phone book SIM card 73 phone calls See calls PIN code changing for SIM card security 74 PIN messages about 13 adding contacts 7 changing 8 deleting 8 delivery confirmation 88 forwarding 8 frequently asked questions 87 opening 7 replying 8 resending 8 saving 8 sending 13 set as high priority 89 setting importance 7 viewing longer subject line 89 See also messages PIN finding 13 power about 67 turning off 67 turning off automatically 67 turning on automatically 67 preview ring tones 40 priority of messages setting 7 profiles about 61 alarm 53 creating 61 deleting 61 editing 61 enabling 61 escalating volume 62 See also ring tones programs loading 40 protecting handheld content 76 R recalling saved searches 17 recipient searching by 17 recurring appointments See appointments recurring meetings See meetings redirecting email 10 90 reducing data size 76 115 136 refreshing web pages 36 registering with the wireless network 70 reminders calendar 46 power off 67 remote address book search 42 removing display language 65 meeting invitees 47 paired Bluetooth device 57 SMS message history 16 See also deleting replying deleting original text 8 email messages 8 PIN messages 8 SMS messages 16 requirements
39. 74 content compression 76 content protection 76 disabling handheld password 75 encryption keys 77 firewall settings 78 frequently asked questions 115 Key Stores 115 locking handheld 76 Memory Cleaning 115 password keeper 77 regenerating encryption keys 77 S MIME 115 self tests 78 115 SIM card 74 storing passwords 77 third party applications 78 TLS 37 verify software 78 WTLS 37 selecting wireless network 70 sender searching by 17 137 sending address book attachments 7 email messages 7 email messages from a specific service 7 images in email messages 36 links in email messages 36 PIN messages 13 SMS messages 15 web page addresses 36 sent items redirecting to handheld 11 saving 9 viewing 8 service books about 83 accepting 83 deleting 83 receiving 83 restoring deleted 83 viewing 83 service sending messages from specific 7 138 setting alarm 53 alarm volume 53 call waiting 31 cursor speed 26 date 59 default volume for calls 32 folder redirection 10 font 64 handheld password 75 76 home screen background 63 importance level of messages 7 language 65 out of office reply from handheld 9 owner information 79 profiles 61 screen saver 63 search criteria 17 SIM card security 74 time 59 time automatically 59 TLS 107 TTY 32 voice mail options 31 WTLS 107 See also editing changing short messa
40. 9 For more information contact your system administrator or service provider Why are some file attachment features not available on my handheld If your BlackBerry Wireless Handheld has 8 MB of memory some image attachment viewing features are not available How do view password protected file attachments You can only view password protected pdf files If you receive a pdf file that is password protected you must type the password to view the file On the Attachment screen select the file name Click the trackwheel Click Password Type the password Click the trackwheel 95 How do view information about attached files To view the file size title and other information about an attached file without retrieving the file on the Attachment screen select the file name Click the trackwheel Click Retrieve Info Can set the amount of memory that my handheld uses for file attachments Yes In the attachment options set the Cache Size field How do change how file attachments are displayed Open the full content for a file attachment Click the trackwheel Click Options To change the font for your file attachments set the Font Family and Font Size fields You can only set the Font Family field on BlackBerry Wireless Handhelds with color screens In document attachments to use font sizes that reflect those in the original document set the Reflect Original Font Sizes field to Yes To show a
41. AP Browser security layer that provides security for WAP services 37 If you are using the BlackBerry Desktop Software you can load WTLS using the Application Loader tool For more information on loading optional programs refer to the BlackBerry Desktop Software Online Help If your handheld is integrated with an email account using a BlackBerry Enterprise Server and you are not using the BlackBerry Desktop Software contact your system administrator for information on using WTLS on your handheld Related topic e What options can set for WAP Browser security 38 Downloading e Download an application e Manage applications e Prevent third party applications from transmitting data e Download a ring tone e Manage downloaded ring tones e Enable browser push e Downloading frequently asked questions Download an application On a web page click the link for the application Click Get Link Click Download Click OK Related topics e Why did a new program appear on my handheld e Legal notice Manage applications To view a list of applications in the handheld options click Applications To view details for any third party applications click an application Click Properties To delete a third party application click an application Click Delete Related topic e Legal notice Download a ring tone 1 On a web page click the mid file link 2 Click Get Link 3 Click Save 4 Type a
42. BlackBerry Wireless Handheld User Guide User Guide BlackBerry 7290 Wireless Handheld BlackBerry 7290 Wireless Handheld Model Number RAP4 Last modified 3 November 2004 Part number SWD_X_HH EN 004 001 At the time of publication this documentation complies wit 2004 Research In Motion Limited All rights reserved The symbols are the exclusive properties and trademarks of Rese On Always Connected and BlackBerry are registered with tl or registered in other countries Microsoft and Outlook are registered trademarks of Microso BM Lotus Domino and Lotus Notes are trademarks of IBM owners he BlackBerry handheld and or associated software are patents including one or more of the following U S 6 073 318 D445 428 D433 460 D416 256 Other patents world Visit www rim com patents shtml for a current listing his document is provided as is and typographical technical or other inaccuracies information that is contained in this document updates enhancements or other additions REPRESENTATIONS WARRANTIES COND WITHOUT LIMITATION ANY EXPRESS OR PURPOSE NON INFRINGEMENT MERCHANTAB ON PERFORMANCE OF ANY SOFTWARE REFERENCE REFERENCED HEREIN IN CONNECTION AFFILIATED COMPANIES AND THEIR RESP LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER B CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIREC POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LI LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS his document m nformation
43. CONSEQUENTIAL INCIDENTAL EXEMPLARY OR NDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information and or third party web sites Third Party Information RIM does not control and is not responsible for any Third Party Information including without limitation the content accuracy copyright compliance legality decency links or any other aspect of Third Party Information The inclusion of Third Party Information in this document does not imply 123 endorsement by RIM of the third party in any way Any dealings with third parties including without limitation compliance with applicable licenses and terms and conditions are solely between you and the third party RIM shall not be responsible or liable for any part of such dealings You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in any way endorse or guarantee the security compatibility performance or trustworthiness of any third party application and shall have no liability to you or any third party for issues arising from such third party applications 124
44. Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topic e How do search for text within a file attachment Attachments e About attachments e Use address book attachments e Open a file attachment e Open an image attachment e Navigate attachments e Attachments frequently asked questions About attachments Address book attachments enable recipients of your messages to view and add contacts to their handheld address books When you open a message that contains an address book attachment a book icon appears at the bottom of the message with the name of the attached contact You can view certain types of file attachments on your handheld including zip htm html doc dot ppt pdf wpd txt and xls files You can also view bmp gif jpg png tif image attachments A message with a file attachment appears in the messages list with a paperclip icon Related topic e Can view file attachments on my handheld Use address book attachments To view an address book attachment in an open message click the trackwheel Click View Attachment To add the contact information to your address book when viewing an address book attachment click the trackwheel Click Add to Address Book To update contact information when viewing an address book attachment click the trackwheel Click Update Address Open a file attachment 1 Place your c
45. DH gt C C ck Add Speed Dial To lt contact name gt Change speed dial assignments In the phone click the trackwheel Click View Speed Dial List Select a contact or phone number Click the trackwheel Perform one of the following actions e Change the contact assigned to a speed dial letter Click the contact Click Edit Click a new contact Click Speed Dial lt contact name gt e Assign the contact to a different speed dial letter Click the contact Click Move Click a different speed dial letter e Remove a contact from the speed dial list Click the contact Click Delete Log calls Call logs appear when you open the phone Missed call logs also appear in the messages list To set whether call logs appear in the messages list in the phone options click Call Logging Select the call log type that you want to appear in the messages list Press the Space key If you do not want any call logs to appear in the messages list select None Press the Space key Related topic e Can set the Phone to display frequently called numbers Use call logs In the phone or in the messages list open a call log Click the trackwheel Perform one of the following actions e Add Notes e Edit Notes e Forward 29 To delete notes in the open phone call log click the trackwheel Click Edit Notes Click the trackwheel Click Clear Field Block calls 1 In the phone options click Call Barring 2 Click
46. G generating new encryption keys 77 getting started 5 groups See mailing lists H handheld activating over wireless network 5 backing up data 23 changing folders on 90 resetting 67 restoring 23 silencing 61 turning off automatically 67 turning on automatically 67 handheld data backed up during wireless backup 23 clearing 78 reducing size 115 restoring 115 handheld password about 75 changing 75 disabling 75 setting 75 hiding applications 117 browser 36 phone number 103 tracked changes in attachments 97 high importance setting 7 holding calls 28 home page viewing 35 l ignoring calls 28 images address 36 copying addresses 36 deleting 37 opening 19 37 saving 36 sending from browser 36 showing placeholders on web pages 36 viewing in browser 36 importance setting 7 increasing detail in images 20 inserting macros in AutoText entries 26 invitation responding to 46 K key rate setting 26 key tones enabling 26 keyboard lock 76 keys encryption 77 L language adding 65 removing 65 setting 65 light 63 links address 36 copying addresses 36 creating 88 sending from browser 36 using 88 loading programs 40 locking handheld 76 keyboard 76 logging calls 29 M mailbox add out of office reply from handheld 9 conflicts 99 mailing lists adding members 41 changing members 41 creating 41 deleting 41 deleting members 41 editing 41 viewing
47. How do set the speed of the paddle In the BrickBreaker options set the Paddle Movement Speed field How do set the paddle to accelerate as I roll the trackwheel In the BrickBreaker options set the Paddle Acceleration field 8 82 Service books e About service books e Receive new service books e Accept a new service book e _ Manage service books e Restore a deleted service book About service books Service books determine which services are available on your handheld If your handheld is integrated with an email account using a BlackBerry Enterprise Server your system administrator can send service books that determine whether features such as remote address lookup and wireless calendar synchronization are available Receive new service books Service books arrive on your handheld in one of the following ways e over the wireless network from your service provider e over the wireless network when your system administrator makes a change on the BlackBerry Enterprise Server e through the BlackBerry Desktop Software when you connect your handheld to your computer Accept a new service book Service books should be automatically accepted by your handheld If a new service book is available and it is not automatically accepted a book icon appears in the handheld status section of the screen To accept the service book manually in the handheld options click Service Book Click the new service boo
48. Mark In Progress e Delete e Delete Completed Change task status To change the status for a task to Waiting or Deferred edit the Status field for the task About categories You create categories in which to group your tasks You can also narrow the tasks displayed in the task list based on categories Category names are not case sensitive More than one category can apply to a task If you use Lotus Notes as your desktop email program you can apply more than one category to a task on your handheld but only one category will synchronize with the task in your desktop email program Categories are shared between the address book the task list and the memos list Therefore category changes made in the task list are also made in the address book and the memos list Create a category 1 In the task list click the trackwheel Click Filter Click the trackwheel Click New E ON Type a name for the category 49 6 Click the trackwheel Related topic e About categories Apply categories to tasks When creating or editing a task click the trackwheel Click Categories To select the categories that apply to the task press the Space key Save your changes View tasks by category To view all tasks within a category in the task list click the trackwheel Click Filter Select a category Press the Space key To view all tasks again click the trackwheel Click Filter To clear the check boxes beside any sel
49. Reconciliation Set the Wireless Reconcile field to On Note Set the Wireless Reconcile option for each message service on your handheld Related topic e Can I reconcile email messages over the wireless network Reconcile deleted messages To set how deleted messages are reconciled between your handheld and mailbox in the messages options click Email Reconciliation Set the Delete On field Note Set the Email Reconciliation option for each message service on your handheld Related topic e Delete multiple messages at one time About PIM synchronization You can synchronize personal information management PIM items such as tasks memos contacts and calendar entries so that the entries on your handheld and in your desktop email program are identical If your handheld is integrated with an email account using the BlackBerry Enterprise ServerTM version 4 0 and wireless PIM synchronization is enabled PIM items are synchronized over the wireless network automatically You can turn wireless PIM synchronization on and off using the handheld 21 If your handheld is integrated with an email account using a BlackBerry Enterprise ServerTM version 2 1 or later and wireless calendar synchronization is enabled you can synchronize your calendar entries over the wireless network You can synchronize all other PIM items using the BlackBerry Desktop Software For more information on synchronizing PIM items manually or con
50. a password In the password keeper select a password entry Click the trackwheel Click Copy to Clipboard To clear the password from the clipboard in the password keeper click the trackwheel Click Clear Clipboard To paste the password place the cursor where you want to insert it Click the trackwheel Click Paste Warning Passwords copied to the clipboard are not encrypted About security self tests The security self tests program verifies that security software is implemented properly on your handheld The tests run automatically when your handheld restarts Verify security software In the handheld options click Security Click the trackwheel Click Verify Security Software 78 Related topic e About security self tests About firewall settings If you have third party applications on your handheld the firewall option prevents these applications from transmitting data without your knowledge Related topic e Legal notice Prevent third party applications from transmitting data When a third party application on your handheld attempts to transmit data a dialog box appears on your screen Accept or deny the connection request To reset the firewall settings at any time in the handheld options click Firewall Click the trackwheel Click Reset Settings Related topics e About firewall settings e Legal notice Clear the handheld Warning Performing this procedure disables all services and remo
51. ackBerry Enterprise Server to a web server set the TLS Default field to Proxy Set the Allow HTTPS Redirections field and the Trusted Hosts field To apply TLS to the entire connection from your handheld to a web server set the TLS Default field to Handheld Set the Algorithm Server Authentication and Client Authentication fields n the Algorithm field set the type of algorithm the encryption strength and whether only Federal nformation Processing Standards FIPS approved key algorithms are supported n the Server Authentication field set whether to prompt about server security issues If an item is set to False connections are prevented if a server security issue occurs In the Client Authentication field set whether to prompt about client security issues If an item is set to False connections are prevented if a client security issue occurs 107 108 Contacts frequently asked questions e How do I add multiple contacts with the same name to my contact list e Can I change how my contacts tasks or memos are displayed e What are the User 1 User 2 User 3 and User 4 fields on the New Address screen e Can clear all the categories that apply to a contact task or memo e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e How do I know how many contacts calendar entries tasks or memos have saved How do add multiple contacts with
52. age Address To move the browser to the background to use another program click the trackwheel Click Hide To close the browser click the trackwheel Click Close View images To set how images load in your browser in the browser options click Browser Configuration To load images while the page is loading set the Show Images field To show image placeholders if images do not load set the Show Image Placeholders field to Yes To view an image on its own page click the trackwheel Click Full Image To return to the web page click the trackwheel Click Back If you set the Show Images field to No images are not loaded when you load the web page To load some of the images after the web page is loaded click the trackwheel Click More Images To load all the images click the trackwheel Click All Images Copy a link image or web page address On a web page click a link or image Click Link Address Image Address or Page Address Click Copy Address 36 To paste the link address image address or page address place the cursor where you want to insert the copied text Click the trackwheel Click Paste Send a link or image in an email message 1 On a web page click a link or image 2 Click Link Address or Image Address 3 Click Send Address 4 Click a contact 5 Click Email lt contact gt 6 Send your message Note To send a web page address in an email message on the web page click th
53. aging 10 order of 10 email messages adding contacts 7 adding signature 9 changing 8 deleting 8 delivery confirmation 88 filing 8 89 filtering 90 forwarding 8 frequently asked questions 87 from a specific service 7 opening 7 redirecting from folders 10 90 100 replying 8 requirements for filing 89 resending 8 restricting 90 saving 8 saving sent 9 sending 7 sending images in 36 sending links in 36 sending web page addresses in 36 setting importance 7 stop forwarding 91 stop from sending 88 viewing filed 8 viewing longer subject line 89 See also messages email reconciliation about 21 deleted messages 21 handling conflicts 99 over the wireless network 21 requirements for using 99 with personal folders 100 email redirection frequently asked questions 88 redirecting from folders 10 90 100 email signature about 9 adding 9 emergency calls making 27 emptying deleted items folder 100 enabling alarm snooze 53 browser push 40 call blocking 30 cell broadcast messages 16 content compression 76 content protection 76 email filters 10 fixed dialing 32 handheld password 75 encryption keys about 77 regenerating 77 ending calls 27 28 enterprise activation 5 escalating volume 62 extending battery life 67 F FDN See fixed dialing 131 file attachments about 19 changing display of 96 file information 96 frequently asked questions 95 images 19 increas
54. ally using the BlackBerry Desktop Software For more information refer to the B ackBerry Desktop Software Intellisync Online Help How do stop email messages from being sent to my handheld If you are using the BlackBerry Desktop Software in the Redirector Settings tool clear the Redirect incoming messages to your handheld check box If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 in the messages options click Email Settings Set the Send Email To Handheld field to No 91 92 SMS messages frequently asked questions e Why can t send SMS messages e Can verify that my SMS message has reached its recipients e How do display more items in an SMS message thread e Can set how SMS messages display e Can remove the prompt that appears before delete messages e Why were some of my messages deleted from the handheld e Why aren t all of the SMS options described appearing on my handheld e What are the Validity Period Sent As and Network to Send Over fields in the SMS options e How do I change how long messages remain in the messages list Why can t I send SMS messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you send a message and you are not in a
55. ange is approximately 10 meters After you pair with a device you can set your handheld to connect with that device without prompting you Pair with another Bluetooth device 1 In the handheld options click Bluetooth 2 Click the trackwheel 3 Click Add Device 4 Click the name of the device with which you want to pair 5 Authenticate the device you want to pair with by typing a passkey in the Enter passkey for lt device name gt field 6 Type the same passkey on the device to which you are pairing Notes Verify that the device you want to pair with is in the correct mode for pairing The names of devices with which you have already paired appear in the list of paired devices however they will not appear in the list of available devices that appears when you click Add Device Related topic e About Bluetooth pairings Manage paired devices In the list of paired devices click a paired device Click Delete Device to remove the device from the list of paired devices or click Device Properties to perform one of the following actions e Editthe paired device name e Set whether the paired device can connect with your handheld without prompting 57 e Set whether Bluetooth connections with your handheld are encrypted Set handheld Bluetooth identification You can set how your handheld is represented on devices with which it is paired In the Bluetooth options perform one of the foll
56. are sent immediately so you cannot stop the message from being sent Why are some messages already on my handheld When you first receive your handheld and every time that you update the software several welcome messages appear These messages provide information and tips for using the handheld If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 a number of your recent email messages might also appear on your handheld when you turn on your handheld radio for the first time For more information contact your system administrator How do I create and use links in messages Links appear in your messages as underlined text Messages can contain links to various items such as phone numbers web sites and email addresses When you receive a message containing a link click the link In the menu click the actions that apply to the type of link selected The handheld automatically recognizes most items as links To create a link for a PIN type pin before typing the PIN number Why is More available appearing at the end of my message Long messages are sent to your handheld in sections As you read the first section the next section is sent to your handheld automatically if you are in an area of sufficient wireless coverage However it might take several seconds before your handheld receives the next section To send only the first section of long messages to your ha
57. available appears at the bottom To request more of the file attachment click the trackwheel Click More To view the rest of the attachment click More All How do search for text within a file attachment n the attachment click the trackwheel Click Find Type the text Click the trackwheel To make the Find feature case sensitive when searching select the Case Sensitive Search check box f you have not retrieved all of the text for a file attachment the server side search dialog box appears If you want to search the remaining text in the attachment click Yes If the search term is ound the content is retrieved automatically To view the text on your handheld verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld What does skipped content mean The skipped content bar appears in a document attachment when more content is available but has not been retrieved To retrieve skipped content click the skipped content bar Click More Can see tracked changes in document attachments Some document formats enable editors to track changes in a document With tracked changes showing new and deleted text is displayed in the document To view tracked changes click the trackwheel Click Show Changes To hide tracked changes click the trackwheel Click
58. calating volume level Set profiles Notification profiles alert you of appointment and task reminders incoming messages calls and browser content You can create a profile that specifies which sounds to use whether to notify you when the handheld is in or out of the holster and what volume level to use You can use different sounds for each type of item The handheld has five preset notification profiles Quiet Loud Vibrate Default and Phone Only You can edit these default profiles but you cannot delete them In the profiles list click a notification profile Click Enable Note To change the current notification profile quickly select a profile Press the Space key Create a notification profile 1 Inthe profiles list click the trackwheel 2 Click New 3 Type a name for the profile 4 Click an item 5 Click Edit 6 Set how you want to be notified for that item 7 Click the trackwheel 8 Click Save 9 Click the trackwheel 10 Click Save Use notification profiles Click a profile Perform one of the following actions e Edit e Delete Manage downloaded ring tones In the profiles list click a profile Click Show Tunes Click a ring tone Perform one of the following actions e Listen to the ring tone e Delete the ring tone Silence your handheld To silence your handheld in the profiles list enable the Quiet profile To receive only vibrate notification in the profil
59. changes Depending on your service provider you might not be able to change your home page How do change the type of content that the browser accepts In the browser options click Browser Configuration In the Content Mode field set the type of content that the browser accepts Save your changes 105 Can override the character set encoding of web pages Yes On a web page click the trackwheel Click Set Encoding Clear the Auto mode check box Set the Default Charset field Click OK The browser uses the default character set to display all web pages What is the Available Offline check box that appears when I m adding a bookmark The Available Offline check box enables you to view the web page when you are not connected to the wireless network or when you are outside an area of wireless coverage When you view the web page offline it displays the information that was current when you last viewed the bookmark online To change this check box you must create the bookmark again Can view web pages that contain JavaScript or animated graphics Yes Use the BlackBerry Browser to view html web pages that contain JavaScript or animated graphics In the browser options click General Properties Select the Support JavaScript check box and set the Repeat Animations field Save your changes To view html web pages containing JavaScript or animated graphics your handheld must be integrated with an email account
60. ckBerry Desktop Software Note Set an email signature for each message service on your handheld Add an email signature In the messages options click Email Settings 2 Set the Use Auto Signature field to Yes 3 Type a signature 4 Click the trackwheel 5 Click Save Related topic e About email signatures About out of office reply The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message To set an out of office reply from your handheld your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 Alternatively you can set an out of office reply in your mailbox Note Set an out of office reply for each message service on your handheld Set an out of office reply 1 In the messages options click Email Settings 2 Set the Use Out Of Office Reply field to Yes 3 Type a reply 4 Ifyou use a Lotus Notes mailbox in the Until field set the date on which the out of office reply should be disabled 5 Click the trackwheel 6 Click Save Related topic e About out of office reply About email filters You create filters to specify which email messages are forwarded to your handheld and which messages remain in your mailbox To forward messages to your handheld select Forward with Level 1 Notification sends messages with higher priority or Forward header only sends messages with o
61. contacts that applied to the category remain in the address book 42 Add a pause or wait Use a wait or a pause to separate additional numbers for example a password or extension from the main phone number When the main phone number is dialed your handheld either pauses before dialing the additional numbers pause or prompts you to type them wait When creating or editing a contact in a phone number field click the trackwheel Click Add Wait or Add Pause Type the additional numbers About remote address book search To find and add contacts from your company address book your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange or BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino For more information contact your system administrator Add contacts from your company address book 1 In the address book click the trackwheel 2 Click Lookup 3 Type the name of the contact 4 Click the trackwheel 5 After the search is complete click the trackwheel 6 Click View Lookup 7 Click a contact 8 Click Add Notes You can also type part of the contact name to widen the search results To add all the contacts found during the search click Add All Related topics e About remote address book search e Manage remote address book search results Manage remote address book search results
62. d network list e Manage the preferred network list e Network coverage frequently asked questions Turn the wireless radio on and off To turn on the wireless radio on the Home screen click Turn Wireless On To turn off the wireless radio on the Home screen click Turn Wireless Off Note Depending on your theme the location and name for the Turn Wireless On and Turn Wireless Off icons might change For more information on the differences for your theme refer to the printed documentation that accompanied your handheld About the preferred network list Create a list of preferred networks to specify which networks are scanned first when you are traveling Your handheld attempts to connect to the preferred networks based on the order in which they appear in your preferred network list If no network in the list is available your handheld automatically roams to an appropriate network When adding networks to your preferred network list you can scan for and add a network that is available in your current area or you can add a network that is already known to the handheld Note You might not be able to create a list of preferred networks For more information contact your service provider Add a network to the preferred network list Ifyou add a network manually you must know the network mobile country code MCC and mobile network code MNC 1 In the handheld options click Network Click the trackw
63. d check box is selected If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 in the messages options click Email Settings Verify that the Redirect to handheld field is set to Yes If you have configured specific folders to redirect email messages to your handheld on the Folder Redirection screen verify that the correct folders from which email is redirected are selected Why is the menu option to send an email or PIN message not available If you do not have an email address or PIN saved for your contact the option to send an email or PIN message to that contact does not appear In the address book add an email address or a PIN number for your contact Can verify that an email or PIN message has reached its recipient Yes To receive email message confirmation if your handheld is integrated with an email account using a BlackBerry Enterprise Server type lt confirm gt before the subject of your message For PIN messages when the message has been delivered to a handheld a D appears beside the check mark in the messages list Can stop an email message from being sent Yes if the handheld radio is turned off or you are in an area of insufficient wireless coverage If a clock icon appears beside the message delete the message to stop it from being sent 88 If the radio is turned on and you are in an area of sufficient wireless coverage any pending messages
64. display language 1 In the handheld options click Language 2 In the Language field select a preferred language 3 Click the trackwheel 4 Click Save Set the input language You can set your handheld input method to the language in which you prefer to type without changing the display language This will change Auto text and other typing settings to the selected language 1 In the handheld options click Language 2 In the Input method field select a preferred language 3 Click the trackwheel 4 Click Save Add or remove a display language If your handheld software supports multiple languages you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software For more information on adding and removing handheld software components refer to the BlackBerry Desktop Software Online Help 65 66 Power and battery e Turn the handheld on and off automatically e Keep the battery at a full charge e Check the battery level e Extend battery life e Reset the handheld About power off and reminders If you turn off your handheld using the Power button or by clicking Turn Power Off on the Home screen and selecting Turn Off your handheld turns itself on at the following times e when the alarm turns on e when the handheld is set to turn on automatically To turn on your handheld when calendar reminders occur set the handheld to turn on and off automatically If
65. e trackwheel Click Send Address Click a contact Click Email lt contact gt Send your message Save an image You can save jpeg png gif and bmp web page images in the pictures list Saving an image in the pictures list enables you to set the image as a screen saver or open the image at any time Ona web page click an image Click Save Image Save your changes Notes The Save Image field is only available for BlackBerry Wireless Handhelds with color screens Depending on your service provider you might not be able to save images Related topics e Use a screen saver e Set the Home screen background image Manage saved images In the pictures list click an image Perform one of the following actions e Open e Delete Save web page requests While a web page is loading you can save the web page request in the messages list Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load Click the trackwheel Click Save Request You can also save a web page that has finished loading in the messages list Saving a fully loaded web page enables you to open the text on the web page at any time On the web page click the trackwheel Click Save Page Note A saved web page displays content that was current at the time the web page was saved To update the content on a saved page click the trackwheel Click Refresh Create a bookmark Navi
66. ected categories press the Space key Delete categories In the task list click the trackwheel Click Filter Click a category Click Delete The category is deleted but any tasks applied to the category remain in the tasks list Tasks frequently asked questions e Can remove the prompt that appears before I delete contacts calendar entries tasks or memos e Can I change how my contacts tasks or memos are displayed e Can I clear all the categories that apply to a contact task or memo e How do I know how many contacts calendar entries tasks or memos have saved 50 Memos e Write a memo e Use memos e Create a category e Apply categories to memos e View memos by category e Delete categories e Memos frequently asked questions Write a memo In the memos list click the trackwheel Click New Type a title Type the body of the memo Use memos Click a memo Perform one of the following actions e View e Edit e Delete About categories You create categories in which to group your memos You can also narrow the memos displayed in the memos list based on categories Category names are not case sensitive More than one category can apply to a memo Categories are shared between the address book the task list and the memos list Therefore category changes made in the memos list are also made in the address book and the task list Create a category 1 In the memos list click
67. eel To turn on CAP lock press the Alt key the Right Shift key 25 To turn on NUM lock hold the Right Shift key press the Alt key To turn off CAP lock or NUM lock press the Right Shift key Enable tones when pressing keys In the handheld options click Screen Keyboard Set the Key Tone field to On Save your changes Set the cursor speed In the handheld options click Screen Keyboard Set the Key Rate field to Slow or Fast Save your changes Typing frequently asked questions e What is the Insert Macro menu item e Why can t use shortcuts on the Home screen What is the Insert Macro menu item Use the Insert Macro menu item to insert common variables such as the current date or current time into your AutoText entries Why can t I use shortcuts on the Home screen The Dial From Home Screen option overrides using shortcuts on the Home screen in favor of making calls In the general phone options set the Dial From Home Screen field to No 26 Phone Find your phone number Make a call Make an emergency call Use speed dial Check your voice mail Answer a call Mute a call or place a call on hold Adjust the phone volume Phone features Dial using letters Make a conference call Assign a speed dial letter Change speed dial assignments Log calls Use call logs Block calls Forward calls Set call waiting Set default country and area codes Set corporate extension dialing Set
68. eel to the top of the screen to select a day in the navigation bar Click the trackwheel to view the selected day Hold the Alt key and roll the trackwheel to move from one day to the next In Week view roll the trackwheel to move vertically through the hours in a day Hold the Alt key and roll the trackwheel to move horizontally through the days of the week In Month view roll the trackwheel to move horizontally through the days of the month Hold Alt and roll the trackwheel to move vertically between weeks In Agenda view roll the trackwheel to move through the appointments Hold the Alt key and roll the trackwheel to move through days How do change how long appointments remain in the handheld calendar To change the number of days your handheld will keep in the calendar in the calendar options set the Keep Appointments field 11 Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld The appointments can be restored however if you set the Keep Appointments field to a longer period of time When you increase the amount of time in this field any appointments in your calendar during that period of time appear in your handheld calendar 112 Bluetooth frequently asked questions e How do I connect my handheld with another Bluetooth device e How do know when my handheld Bluetooth radio is on e W
69. erage levels refer to the printed documentation that accompanied your handheld If you still cannot make calls verify that fixed dialing number mode is not enabled To disable FDN mode in the phone options click FDN Phone List Click the trackwheel Click Disable FDN mode Why am I no longer receiving calls Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you still cannot receive calls verify that call blocking or call forwarding is not enabled How do make calls from the Home screen In the phone options click General Options Verify that the Dial From Home Screen field is set to Yes You can make calls from this screen but you cannot use Home screen shortcuts How do hide my handheld phone number from a contact when making a call In the phone options click General Options Set the Restrict My Identity field to Yes Can use the phone when the handheld or keyboard is locked If your handheld is integrated with a corporate email account you might be able to make calls when your handheld is locked For more information contact your system administrator If you receive a call when the keyboard is locked the keyboard unlocks when you answer the call If you receive a call when the handheld is password locked you can answer the
70. ers again press the Right Shift key Note When you type a letter in a phone number your handheld dials the number that is associated with the letter on a conventional phone keypad Make a conference call 1 During a call click the trackwheel Click New Call Type a phone number or click a contact Click the trackwheel ick Call Sons C During the second call click the trackwheel C ick Join Note When adding more than two numbers to a conference call place the conference call on hold before calling the next phone number or contact Related topic e Manage contacts during a conference call Manage contacts during a conference call To speak privately with one contact click the trackwheel Click Split Call To disconnect one contact from the conference call click the trackwheel Click Drop Call Select a contact Click the trackwheel To disconnect from a conference call while leaving the other parties connected click the trackwheel Click Transfer Assign a speed dial letter In the phone select a contact or phone number Press and hold any unassigned letter key Click OK Related topic e Assign speed dial to a contact in your address book Assign speed dial to a contact in your address book 1 In the phone click the trackwheel C ick View Speed Dial List Select an unassigned letter ck the trackwheel C Click New Speed Dial Select a contact ick the trackwheel oN
71. es list enable the Vibrate profile To turn notification back on in the profiles list select a different profile Press the Space key Related topic e Silence the alarm 61 What is the escalating volume level If you use the escalating volume level the notification volume level consistently increases until the handheld reaches the loudest volume level 62 Screen display e Use the handheld in the dark e Set the display language e Use a screen saver e Set the Home screen background image e Setthe font Use the handheld in the dark To turn on the backlighting press the Power button If you do not use your handheld for a period of time the backlighting turns off automatically To turn off backlighting manually press the Power button To set how long the backlighting stays on if you do not use your handheld in the handheld options click Screen Keyboard Set the Backlight Timeout field Adjust the brightness for the backlighting In the handheld options click Screen Keyboard Set the Backlight Brightness field If your handheld screen is always difficult to read adjust the contrast for the screen In the handheld options click Screen Keyboard Set the Screen Contrast field Note The Backlight Brightness field is only available on some BlackBerry Wireless Handhelds with color screens The Screen Contrast field is only available on BlackBerry Wireless Handhelds with monochrome screens Use a
72. ess network e Are there any restrictions for using the calendar with Lotus Notes e How do I expand the number of hours that are shown in the calendar e How do I change the day of the week that is shown first when viewing the calendar in Week view e Can remove the prompt that appears before delete contacts calendar entries tasks or memos e How do I scroll through the calendar in each view e How do change how long appointments remain in the handheld calendar e How do I know how many contacts calendar entries tasks or memos have saved Are there any restrictions for using the calendar with Lotus Notes Yes If you are a Lotus Notes user you cannot create appointments that span multiple days Also you can only edit the Subject Location Reminder and Notes fields and the Mark as Private check box when editing the series for a recurring appointment or meeting When editing a recurring meeting that you created you can also edit the meeting participants How do expand the number of hours that are shown in the calendar In the calendar options change the Start of Day and End of Day fields How do change the day of the week that is shown first when viewing the calendar in Week view In the calendar options change the First Day Of Week field How do scroll through the calendar in each view In Day view roll the trackwheel to move through the hours in a day Roll the trackwh
73. figuring wireless calendar synchronization using the desktop software refer to the BlackBerry Desktop Software Online Help Related topic e Can I synchronize PIM items over the wireless network Set wireless PIM synchronization If you have been using your handheld with wireless PIM synchronization disabled or are enabling wireless PIM synchronization for the first time synchronize your handheld using the desktop software before you enable wireless PIM synchronization In the tasks memo address book or calendar options set the Wireless Synchronization field to Yes You can set wireless calendar synchronization using the BlackBerry Desktop Software For more information refer to the B ackBerry Desktop Software Online Help Note If you enable wireless PIM synchronization on the handheld you cannot synchronize PIM items using the desktop software Related topic e Can I synchronize PIM items over the wireless network 22 Backing up and restoring handheld data e About backing up handheld data e About restoring handheld data About backing up handheld data If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 settings on your handheld that would not be saved in your desktop email program are backed up over the wireless network automatically These settings include fonts bookmarks and other handheld settings Any information saved as part of personal inf
74. g 27 28 fixed dialing 32 formatting conference call numbers 102 hold 28 ignoring 28 logging 29 making 27 making conference 28 making from Home screen 101 making using speed dial 27 mute 28 reset timers 33 setting notification for 61 smart dialing 31 splitting conference 29 transferring 29 TTY 32 using Bluetooth during 58 See also phone categories about 41 49 51 applying 42 50 51 clearing all 109 creating 42 49 51 deleting 42 50 51 viewing contacts by 42 viewing memos by 51 viewing tasks by 50 cell broadcast messages 128 about 16 enabling 16 managing channels 16 changing appointments 46 bookmarks 37 browser content type 105 browser home page 105 calendar views 45 call block password 30 date 59 default calendar reminder 46 email messages 8 first day of week in calendar 111 handheld password 75 mailing list members 41 meeting invitees 47 meetings 46 message recipients 8 message status 8 order of networks 71 PIN messages 8 SIM card security PIN code 74 task status 49 time 59 See also editing setting charging battery 67 checking voice mail 28 clearing all categories 109 browser cache 37 fields 117 handheld data 78 conference calls 28 conflicts with mailbox data 99 contacts adding 41 adding from company address book 42 adding to FDN list 32 adding to messages 7 allowing duplicate 109 applying categories 42 assig
75. gate to the web page that you want to bookmark Click the trackwheel Click Add Bookmark Change bookmarks In the bookmarks list click a bookmark Perform one of the following actions e Edit Bookmark e Delete Bookmark Related topic e Organize bookmarks into folders Organize bookmarks into folders In the bookmarks list click a folder Perform one of the following actions e Add a folder Click Add Subfolder e Open a bookmark folder with subfolders Click Expand e Close a bookmark folder with subfolders Click Collapse e Rename a folder Click the trackwheel Click Rename Folder To move a bookmark into a folder click a bookmark Click Move Bookmark Roll the trackwheel to the new location Click the trackwheel Clear the browser caches In the browser options click Cache Operations Click the trackwheel Click the button for the type of cache that you want to clear About TLS Transport Layer Security TLS provides additional authentication and security when you browse web pages using the BlackBerry Browser If you are using the BlackBerry Desktop Software you can load TLS using the Application Loader tool For more information on TLS or on loading optional programs refer to the BlackBerry Desktop Software Online Help or contact your system administrator Related topic e What options can set for BlackBerry Browser security About WTLS Wireless Transport Layer Security WTLS is the W
76. ge service See SMS messages showing applications 117 tracked changes 97 silencing alarm 53 handheld 61 SIM card editing phone number 103 security 74 SMS messages 73 SIM card phone book about 73 adding contacts 73 adding contacts to your address book 73 deleting contacts 73 editing contacts 73 types of entries 73 skipped content 97 smart dialing about 31 corporate extension dialing 31 default area code 31 default country code 31 smartcase definition 25 SMS messages about 15 delivery confirmation 93 display 93 display more items in thread 93 finding number 15 frequently asked questions 93 leaving on SIM card 73 managing 16 opening 15 options 93 94 removing history 16 resending 16 sending 15 typing SMS numbers 15 See also messages snooze enabling 53 using 53 software version 85 sounds See profiles specified case definition 25 speed dial assign letters 29 assigning to contact 29 deleting 29 editing 29 moving contact 29 using 27 viewing list 29 spreadsheet attachment 96 subject searching by 17 viewing more of 89 subscriber information module card See SIM card switching tasks 117 synchronization frequently asked questions 99 over the wireless network 22 synchronizing calendar 21 contacts 21 email See email reconciliation memos 21 tasks 21 T table of contents opening for file attachments 19 task switcher 117 tasks appl
77. graphics e Why did the web page form not submit e How do use the browser queue e How do control when scripts are run on my handheld e With multiple browsers on my handheld how do connect a browser with a Home screen shortcut key e How do change which browser opens when I click a link in an open email message e On my browser home page when hold the Escape button the application closes Can change this e What options can set for WAP Browser security e What options can set for BlackBerry Browser security Why are there no browsers available on my handheld Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld Depending on your service provider or your theme the location and name for your handheld browsers might change Can use the BlackBerry Browser Yes if your handheld is integrated with an email account using the BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange or the BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino For more information on the BlackBerry Browser contact your system administrator How do I change the browser home page In the browser options click Browser Configuration In the Home Page Address field change the web page address Save your
78. hat if can t type a passkey on the Bluetooth device want to pair with e Why does my list of paired devices not appear e Can I connect to devices without being prompted e Can prevent devices from discovering my handheld when it is within range How do connect my handheld with another Bluetooth device Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to connect with In the list of paired devices select the Bluetooth device you want to connect with and click the trackwheel Click Connect How do know when my handheld Bluetooth radio is on Bluetooth icons appear on the Home screen if your handheld Bluetooth radio is on or if you are connected with another Bluetooth wireless technology enabled device What if I can t type a passkey on the Bluetooth device want to pair with If the device you are pairing with has no screen where you can type a passkey the passkey is often hard coded Try typing 0000 in the Enter passkey for lt device name gt field on your handheld to pair with the new device Why does my list of paired devices not appear Verify that your handheld Bluetooth radio is turned on and that you have added devices to your paired devices list Can connect to devices without being prompted You can only connect to devices without being prompted if the devices are paired with your handheld In the paired devices list cl
79. he password keeper to create and store all of your passwords The password keeper is locked with a single password so you can maintain all your passwords in one place You can use the password keeper to generate random passwords containing letters numbers and symbols The first time that you open the password keeper you must create a password keeper password Information in the password keeper is encrypted and is only decrypted when you type this password Note Passwords stored in the password keeper are encrypted however if you copy a password you can paste it into other applications on the handheld While the password is copied on the clipboard it is not encrypted Store a password 1 In the password keeper click the trackwheel Click New Type the information for the password Click the trackwheel Click Save HE AS Related topic e About the password keeper Create a random password 1 In the password keeper click the trackwheel Click New Type a title for the password Click the trackwheel m a n Click Random Password 77 6 Type any additional password information 7 Click the trackwheel 8 Click Save Use the password keeper Click a password entry Perform one of the following actions e View e Edit e Delete To change your password keeper password click the trackwheel Click Change password Click Yes Type your new password Confirm your new password Click Ok Copy
80. heel Click My Preferred Network List Click the trackwheel Click Add Network Set the priority for this network in your list of preferred networks Type the network MCC and MNC 8 Click the trackwheel 9 Click Save E aD N Notes The handheld completes the Name field if the MCC and MNC are recognized If you do not know the MCC and MNC for the network you can add the network from the list of networks already known to the handheld When adding a network click the trackwheel Click Select From Known Networks Click a network Click Select Related topic e About the preferred network list 69 Scan for a network to add to the preferred network list 1 In the handheld options click Network Click the trackwheel ick My Preferred Network List ick the trackwheel C C Click Add Network C C S ick the trackwheel ick Select From Available Networks elect the network that you want to add CON DH BR WH ck the trackwheel C C o ck Select Related topic e About the preferred network list Manage the preferred network list In the preferred network list click a network Perform one of the following actions e Edit e Delete Note You cannot edit the name for a network in the preferred network list Network coverage frequently asked questions e How do select a network when traveling e How do I register my handheld with the network e How do I change the
81. hould recur ick the trackwheel ick Invite Attendee ick a contact ick Invite eo on au WH ick the trackwheel C C C C C C o ick Save Notes If your meeting recurs Set the Every field to change the frequency of the appointment For example to set an appointment to recur every three days set the Every field to 3 46 Select the Relative Date check box for the appointment to recur on a relative date For example set an appointment to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Enter key Related topics e Change the default reminder time e About power off and reminders Manage appointments and meetings In Month view to view your list of appointments click a day Click View Appts To view or change the appointment or meeting details click the appointment or meeting Click Open If you change a meeting you are prompted to notify the contacts invited to the meeting To delete an appointment or meeting click the appointment or meeting Click Delete If you delete a meeting you are prompted to notify the contacts invited to the meeting Respond to meeting invitations In an open meeting invitation click the trackwheel Perform one of the following actions e Accept or Accept with comments e Tentative or Tentative with comments e Decline or Decline
82. ick a paired device Click Device Properties Set the Trusted field to Yes Can prevent devices from discovering my handheld when it is within range Yes In the paired devices list click the trackwheel Click Options Set the Discoverable field to No 113 114 Security frequently asked questions e What does the Verifying Security Software dialog box mean when restart my handheld e How do I restore my handheld after clearing it e How do reduce the size of data stored on my handheld e How do I prevent passwords from accidentally being copied to the clipboard e How do I specify the criteria for randomly generated passwords e Why do additional security features appear in the handheld options e How do prevent passwords from appearing on the screen in the password keeper What does the Verifying Security Software dialog box mean when I restart my handheld When this dialog box appears the handheld is verifying that all security software is implemented properly on your handheld The tests run automatically when your handheld restarts How do restore my handheld after clearing it If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 contact your system administrator to initiate enterprise activation If you are using the BlackBerry Desktop Software restore handheld data and services using the Backup and Restore tool For more information
83. ield set the default length for phone numbers in your country 4 Click the trackwheel 5 Click Save Note When calculating the default length for phone numbers include your area code and local number but do not include your country code or the National Direct Dialing prefix Related topic e About smart dialing Set corporate extension dialing 1 In the phone options click Smart Dialing 2 In the Number field type the main phone number for the corporation 3 Set how long the handheld waits before dialing extensions 4 Set the default length for extensions 5 Click the trackwheel 6 Click Save Related topic e About smart dialing Set voice mail options 1 In the phone options click Voicemail 2 Type a voice mail access number and any additional numbers such as a password or extension 3 Click the trackwheel 31 4 Click Save Notes If your SIM card is provisioned for voice mail the voice mail access number might already be completed For more information on voice mail for your SIM card contact your service provider If your SIM card is not provisioned for voice mail you can type the access number for a different voice mail system About TTY You can use text telephone TTY to make calls to and receive calls from other TTY devices If you connect your handheld to a TTY device calls that you receive on your handheld are converted to text Note The TTY option is only avai
84. il Reconciliation Click the trackwheel Click Purge Deleted Items Click Yes To use this feature your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange and wireless email reconciliation must be enabled Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld Phone frequently asked questions e Why can I not make calls e Why am I no longer receiving calls e How do make calls from the Home screen e How do hide my handheld phone number from a contact when making a call e Can use the phone when the handheld or keyboard is locked e How do format conference call numbers in my messages e Can block calls e Can use call forwarding e How do edit the phone number to which my calls are forwarded e Can use call waiting e Can I use FDN mode on my handheld e Can use a TTY device with my handheld e Can set the Phone to display frequently called numbers e How do stop my handheld from answering or ending calls automatically e Can change how my phone number appears in the phone Why can not make calls Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless cov
85. images 36 sending links 36 sending web page address 36 tips 120 using queue 106 viewing history 35 viewing images 36 See also web pages browser push about 39 enabling 40 notification options 39 Cc cache browser 37 calculator converting measurements 55 memory 55 tips 121 calendar about 45 changing default reminder length 46 changing first day of week 111 changing views 45 default view 45 expand hours shown 111 frequently asked questions 111 navigating 111 reminders and power off 67 restrictions for Lotus Notes users 111 scheduling appointments 45 scheduling appointments quickly 45 scheduling meetings 46 setting notification for 61 synchronizing 21 tips 121 today 45 view agenda 45 view day 45 view month 45 view week 45 viewing next or previous 45 viewing specific date 45 call barring See call blocking call blocking changing password 30 disabling 30 enabling 30 requirements for using 102 call forwarding adding forward number 30 changing forward number 102 deleting forward number 31 requirements for using 102 setting 30 call logs adding notes 29 deleting notes 29 editing notes 29 forwarding notes 29 using 29 127 call waiting calls requirements for using 102 setting 31 alternating between 28 answering 28 default volume 32 dialing using letters 28 disconnect contact from conference 29 dropping from conference 29 emergency 27 endin
86. ing detail in images 20 memory use 96 navigating 19 opening 19 opening table of contents 19 paning images 20 password protected 95 receiving more of long attachments 96 requirements for viewing 95 retrieving embedded content 19 rotating images 20 searching within 96 showing tracked changes 97 skipped content 97 supported file formats 19 viewing spreadsheet cells 96 zooming images 20 filing email messages 8 89 filters See email filters finding phone number 27 PIN 13 SMS number 15 software version 85 firewall 78 fixed dialing about 32 adding contacts 32 deleting contacts 33 editing contacts 33 enabling 32 requirements for using 102 folder redirection setting 10 132 folders adding for bookmarks 37 available for email redirection 90 changing 90 collapsing 8 37 expanding 8 37 redirecting email from 10 100 redirecting sent items 11 renaming for bookmarks 37 viewing filed messages 8 font setting 64 forwarding call notes 29 calls 30 email messages 8 PIN messages 8 SMS messages 16 frequently asked questions alarm 53 applications 40 automatic wireless backup 23 Bluetooth 113 browser 105 calendar 111 contacts 109 downloading 40 email and PIN messages 87 email filters 90 email redirection 88 file attachments 95 memos 51 network 70 phone 101 security 115 SMS messages 93 synchronization 99 tasks 50 typing 26 full content opening 19
87. k Click Accept Manage service books In the handheld options click Service Book Click a service book Perform one of the following actions e View e Delete Restore a deleted service book In the handheld options click Service Book Click the trackwheel Click Undelete 83 84 Frequently asked questions e Why are some of the features described not available on my handheld e What software version do have on my handheld e Email and PIN messages frequently asked questions e SMS messages frequently asked questions e Attachments frequently asked questions e Phone frequently asked questions e Browser frequently asked questions e Downloading frequently asked questions e Contacts frequently asked questions e Calendar frequently asked questions e Tasks frequently asked questions e Memos frequently asked questions e Bluetooth frequently asked questions e Synchronization frequently asked questions e Typing frequently asked questions e Alarm frequently asked questions e Network coverage frequently asked questions e Security frequently asked questions Why are some of the features described not available on my handheld Depending on your service provider plan or the type of email account that you are using some features might not be available on your handheld In addition your handheld might not have been provisioned for certain featu
88. lable with certain BlackBerry Wireless Handhelds Set the TTY option 1 In the phone options click TTY 2 Set the TTY Mode field 3 Click the trackwheel 4 Click Save Related topics e About TTY e Can Iuse a TTY device with my handheld About default call volume You can specify a default volume level for any call regardless of whether you adjusted the volume during a previous call Set the default call volume 1 In the phone options click General Options 32 2 Set the Default Call Volume field 3 Click the trackwheel 4 Click Save Related topic e About default call volume About fixed dialing If you enable fixed dialing number FDN mode your handheld only makes calls to contacts on your FDN list Notes Your handheld can dial emergency numbers in FDN mode even if the numbers are not in the FDN list If your service provider plan includes SMS you can also send SMS messages to contacts on your FDN list Use fixed dialing 1 In the phone options click FDN Phone List 2 Click the trackwheel 3 Click Enable FDN mode 4 Type the PIN2 code provided by your service provider 5 Click the trackwheel Related topics e About fixed dialing e Adda contact to the FDN list e Change fixed dialing entries e Can I use FDN mode on my handheld Add a contact to the FDN list 1 In the phone options click FDN Phone List 2 Click the trackwheel 3 Click New 4 Type the PIN2 code
89. lect how conflicts are handled synchronize your handheld using the desktop software before you enable wireless PIM synchronization If you use the BlackBerry Desktop Software to enable wireless calendar synchronization you can adjust the calendar conflict resolution settings in the desktop software For more information refer to the BlackBerry Desktop Software Online Help Why are some of my email messages not reconciling over the wireless network If you are not in an area of sufficient wireless coverage your email messages will not be reconciled over the wireless network For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you are in an area of sufficient wireless coverage and you want to initiate email reconciliation from the handheld in the messages list click the trackwheel Click Reconcile Now Can reconcile with my personal folders Yes If you are a Microsoft Exchange user and you use personal folders you can only reconcile email messages with personal folders using the BlackBerry Desktop Software For more information refer to the B ackBerry Desktop Software Online Help Note Even if you have enabled wireless email redirection or folder redirection on your handheld you must use the desktop software with personal folders 100 Can remotely empty the deleted messages folder on my computer Yes In the messages options click Ema
90. lick Do Not Forward Click Edit Numbers Click the trackwheel Click New Number a Be UN Type the phone number and click the trackwheel a a ick the trackwheel N a ick Close Related topic e How do edit the phone number to which my calls are forwarded Delete call forwarding phone numbers 1 Ina call forwarding profile click the phone number to which your calls are currently being forwarded 2 Click Edit Numbers 3 Click the phone number that you want to delete from the list 4 Click Delete Related topic e How do edit the phone number to which my calls are forwarded Set call waiting 1 In the phone options click Call Waiting 2 Set the Call Waiting Enabled field to Yes 3 Click the trackwheel 4 Click Save Related topic e Can use call waiting About smart dialing You can specify default country and area codes so that any numbers specified as links or any numbers in your address book that do not contain these codes are dialed correctly If you call a corporation frequently you can also set your smart dialing options so that you do not have to type the main number for the corporation To call a contact in the corporation you only need to press the Alt key the 8 key and type the extension number Set default country and area codes 1 In the phone options click Smart Dialing 2 Set the Country Code and Area Code fields 3 In the National Number Length f
91. lick the trackwheel Click Edit Change the text Click the trackwheel Click Send To change the recipient of a sent message and resend it open the message Click the trackwheel Click Edit Select a contact Click the trackwheel Click Change Address Click a new contact Send your message To resend your message to the same contact open the message Click the trackwheel Click Resend Manage messages Open a message Click the trackwheel Perform one of the following actions e Save e Reply e Forward e Reply To All e Delete To delete the original message from a reply click the trackwheel Click Delete Original Text File messages To file a message click the message Click File Click a folder Click File Notes To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topics e Can file messages e View filed messages View filed messages To display all filed messages in the messages list in the messages options click General Options Set the Hide Filed Messages field to No To view messages within a specific folder in the messages list click the trackwheel Click View Folder Click a folder Click Select Folder Note To view sent messages in the messages list click the trackwheel Click View Folder Click Sent Items Click Select Folder Delete multiple messages at o
92. mber e Delete Member e Add Member Note When you delete members from a group or delete a group your contacts remain in the address book About categories You create categories in which to group your contacts You can also narrow the contacts displayed in the address book based on categories More than one category can apply to a contact Category names are not case sensitive 41 Categories are shared between the address book the task list and the memos list Therefore category changes made in the address book are also made in the memos list and task list Create a category 1 In the address book click the trackwheel 2 Click Filter 3 Click the trackwheel 4 Click New 5 Type a name for the category 6 Click the trackwheel Related topic e About categories Apply categories to contacts When creating or editing a contact click the trackwheel Click Categories To select the categories that apply to the contact press the Space key Save your changes View contacts by category To view all contacts within a category in the address book click the trackwheel Click Filter Select a category Press the Space key To view all contacts again click the trackwheel Click Filter To clear the check boxes beside any selected categories press the Space key Delete categories In the address book click the trackwheel Click Filter Click a category Click Delete The category is deleted but any
93. memory click MR To delete the memory click MC To replace the memory type a number Click MS Convert measurements In the calculator type a number Click Menu To convert the number from imperial to metric click To Metric To convert the number from metric to imperial click From Metric Click a conversion type 55 56 Bluetooth e About Bluetooth e Turn the Bluetooth radio on and off e Pair with another Bluetooth device e Manage paired devices e Set handheld Bluetooth identification e Use Bluetooth wireless technology during a call e Bluetooth frequently asked questions About Bluetooth Bluetooth wireless technology enables your handheld to establish wireless connections with other devices in your area Use your handheld Bluetooth radio to connect your handheld with other Bluetooth wireless technology enabled devices such as a handsfree car kit or wireless headset Turn the Bluetooth radio on and off To turn on the Bluetooth radio in the handheld options click Bluetooth Select Enable Bluetooth and click the trackwheel To turn off the Bluetooth radio in the handheld options click Bluetooth Select Disable Bluetooth and click the trackwheel About Bluetooth pairings Pairing your handheld with another Bluetooth wireless technology enabled device establishes an association that enables a wireless connection when your handheld is within range of the other device a typical r
94. ments and meetings might be the only PIM items that can be synchronized over the wireless network For more information on setting wireless calendar synchronization refer to the BlackBerry Desktop Software Online Help Your handheld radio must be on and you must be in an area of sufficient wireless coverage for PIM items to synchronize over the wireless network For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld How do handle conflicts between my handheld and mailbox A conflict might occur if you edit the same item on both your handheld and mailbox before synchronization takes place If you enable wireless email reconciliation you can set whether the handheld or mailbox takes precedence when a conflict occurs In the messages options click Email Reconciliation Set the On Conflict field to the preferred option You can set this option for each message service on your handheld If you enable wireless PIM synchronization the information in your desktop email program automatically takes precedence over the data on your handheld when a conflict occurs If you disable wireless PIM synchronization and make changes to a PIM entry in your desktop email program and on the handheld the conflicting information on the handheld is replaced by the 99 information in your desktop email program when you enable wireless PIM synchronization again If you want to manually se
95. n area of sufficient wireless coverage the handheld sends the message when you return to an area of sufficient wireless coverage Verify that fixed dialing number mode is not enabled To disable FDN mode in the phone options click FDN Phone List Click the trackwheel Click Disable FDN mode If you still cannot send SMS messages verify that your plan supports sending and receiving SMS messages For more information contact your service provider Can I verify that my SMS message has reached its recipients Yes In the handheld options click SMS Set the Delivery Reports field to On When your SMS message reaches its recipient a D appears beside the check mark in the messages list How do I display more items in an SMS message thread In the handheld options click SMS In the Number of Previous Items field set how many previous SMS messages from the thread should appear Note If in the handheld options on the SMS screen you have set the SMS View field to Conversational all of the messages in the thread display by default Can I set how SMS messages display Yes In the handheld options click SMS If you want SMS messages within a thread to display as separate entries in the message list set the Message List option to Show all If you want to change the format of SMS messages so that you can type a response in the same screen that you view the message set the SMS View field to Conversational 93 To
96. name for the ring tone 5 Click Save 6 Click OK Note Depending on your service provider you might not be able to save ring tones Related topics e Can listen to a ring tone before download it e Manage downloaded ring tones e Set profiles e Legal notice About browser push Browser push enables you to receive content from web applications without requesting it For example you can receive updates or notifications for weather stock quotes or news You can enable browser push for your WAP Browser your BlackBerry Browser or both browser types You can also set which hosts provide this information to you Set notification for different types of browser push information including service load information web pages or applications service indication information web page addresses or email messages or other types of information When you receive a notification an icon appears in the messages list Depending on how you configure browser push other notifications might also appear Notes If you set the browser push notification to Auto a dialog box might also appear if specified by the sender 39 If you set the browser push notification to Prompt a dialog box always appears If you set the browser push notification to Reject you receive no additional notification Enable browser push 1 In the handheld options click Browser Push 2 Select one or more of the check boxes 3 Set the
97. nd your PIN e Open a message e Send a PIN message e Save draft messages e Add contacts to a message e Change sent messages e Manage messages e Delete multiple messages at one time e Mark a message as opened or unopened e Search the messages list e Search the handheld e Email and PIN messages frequently asked questions About PIN messages A personal identification number PIN uniquely identifies each BlackBerry handheld on the network If you know the PIN of another BlackBerry handheld user you can send a PIN message to that person PIN messages are not routed through an existing email account When your PIN message is delivered to the recipient a D appears with a check mark in the messages list Find your PIN In the handheld options click Status Note If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 your PIN is displayed on the Enterprise Activation screen Send a PIN message 1 In the messages list click the trackwheel Click Compose PIN Click Use Once Click PIN Type a PIN number Click the trackwheel Click Continue Type a message OS Soma Click the trackwheel 10 Click Send Note If you have added contacts to the address book you can select a contact from the list after you click Compose PIN SMS messages e About SMS messages e Find your SMS number e Type an SMS number e Open an SMS message e Send an SMS
98. ndheld in the messages options click General Options Set the Auto More field to No The next time that you receive a long message More available appears at the bottom To request more of the message click the trackwheel Click More To view the rest of the message click More All Can I file messages Yes If you have enabled wireless email reconciliation for your handheld any messages that you file on your handheld are also filed in your mailbox If your handheld is not enabled for wireless email reconciliation your handheld must be integrated with an email account using the BlackBerry Desktop Redirector or BlackBerry Enterprise Server to file messages You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your mailbox appear on your handheld For more information on configuring manual email reconciliation refer to the BlackBerry Desktop Software Online Help Why can t see a new message in the messages list even though received notification If email messages are sent to your handheld from specific mailbox folders and in the general messages options you set the Hide Filed Messages option to Yes a new message sent to your handheld is filed automatically and it might not appear in the messages list To view all of your messages set the Hide Filed Messages field to No Why is there a different icon beside some items in the messages list Different icons are u
99. ne time To delete multiple messages hold the Shift key and select a series of messages Press the Delete key To delete sent and received messages prior to and including a date click a date Click Delete Prior Note When you reconcile your handheld with your mailbox any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox Related topic e Reconcile deleted messages Mark a message as opened or unopened To change the status of a message click a message Click Mark Opened or Mark Unopened To change the status of multiple unread messages to read click a date field Click Mark Prior Opened Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox 1 In the messages options click Email Settings Set the Save Copy In Sent Folder field to Yes 2 3 Click the trackwheel 4 Click Save Note Set the save copy option for each message service on your handheld Related topic e View filed messages About email signatures The signature is added to your email messages after you send them It does not appear on your handheld when you compose the email message To add a signature to messages sent from your handheld your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 Alternatively you can add a signature in the Bla
100. ning speed dial 29 calling 27 categories 41 clearing all categories 109 creating categories 42 deleting 41 deleting categories 42 editing 41 frequently asked questions 109 managing remote search results 43 number of 109 searching in remote address book 42 SIM card 73 sorting 109 synchronizing 21 viewing 41 viewing by category 42 See also address book content compression about 76 enabling 76 content protection about 76 enabling 76 converting measurements 55 copying network time 59 passwords 78 text 25 corporate extension dialing setting 31 country codes setting default 31 coverage frequently asked questions 70 selecting network 70 creating AutoText entries 25 bookmarks 37 categories 42 49 51 email filters 10 email filters quickly 10 email messages 7 generic email filters 90 links 88 mailing lists 41 PIN messages 13 profiles 61 random passwords 77 SMS messages 15 tasks 49 See also adding cursor speed setting 26 customizing See setting cutting text 25 D date setting 59 decline meeting invitation 46 default length of calendar reminder 46 profiles 61 deleted items emptying folder 100 129 deleting appointments 46 AutoText entries 25 bookmarks 37 call forwarding number 31 call notes 29 categories 42 50 51 contacts 41 downloaded ring tones 61 email filters 10 email messages 8 email reconciliation 21 fixed dialing contacts 33
101. nly the To Sent From and Subject fields If the message does not meet any filter criteria and should not be forwarded set the If no filters apply send email to handheld field to No Filters are applied to messages based on the order in which they appear If you create multiple filters that could apply to the same message you must decide which one to apply first by placing that filter higher in the list To create email filters on your handheld your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4 0 Alternatively you can use the BlackBerry Desktop Software to create email filters Note Set email filters for each message service on your handheld Create an email filter 1 In the messages options click Email Filters Click the trackwheel Click New 2 3 4 Set the filter information 5 Click the trackwheel 6 Click Save Notes To add a contact to the From or Sent to fields click the trackwheel Click Select Name Click a name Click Continue To make the filter detect messages from multiple contacts use semi colons to separate your contacts in the From or Sent to fields Related topics e About email filters e Use email filters e Create a filter quickly Use email filters Click a filter Perform one of the following actions e Enable filter e Disable filter e View e Edit e Delete e Move up e Move down Create a filter quickly
102. o move to the next related message press J To move to the previous related message press K To mark a message as opened or unopened press he Alt key U To move to the last cursor position in a received message press G To view the email address or PIN of a sender or a recipient in the To or From field of a received message select a name Press Q To show the display name again press Q To delete selected messages press the Delete key Attachments To switch between viewing the generated table of contents and the full content for a document attachment press V To switch to a different worksheet within a spreadsheet attachment press V Select a worksheet and press the Enter key To change the column size press W To turn on orturn off column and row labels press H To move to a specific cell press G To display the contents of a specific cell press the Space key To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom into an image press I To continue zooming into an image hold the Left Shift key and roll the trackwheel To zoom out of an image press O To continue zooming out of an image hold the Left Shift key and roll the trackwheel To zoom to the original image size press W To rotate an image press R 119 Phone To open the phone press the Phone button or press the Space key To end a call hold the Escape button To call a selected name o
103. of the following actions e To receive messages from a new channel click Add Channel e To specify a preferred name for the selected channel click Set Nickname e To stop receiving messages from the selected channel click Disable e To remove the selected channel click Delete Channel Note To specify the languages in which you would like to receive cell broadcast messages scroll down the list and select a cell broadcast language Click the trackwheel Click Enable or Disable Related topic e About cell broadcast messages Search e About search e Search the messages list e Search the handheld About search You can search the messages list using criteria that you set and save those searches for future use You can also search for contacts or search for all messages containing the same subject You can also search the handheld to find content across all programs With the global search files which appear in the search results can be used just as they would in the original program For example you can manage email messages in your search results the same way that you would in the messages list Search the messages list 1 In the messages list click the trackwheel 2 Click Search 3 Set the search criteria 4 Click the trackwheel 5 Click Save 6 Add a name and a shortcut key for your search 7 Click the trackwheel 8 Click Save Note You can search without saving the details
104. ofiles notification for browser push 39 numbers finding phone 27 finding PIN 13 finding SMS 15 o opening address book attachments 19 appointments 46 email messages 7 file attachments 19 images 19 36 37 meetings 46 PIN messages 7 SMS messages 15 tasks 49 See also viewing order filters 10 organizing bookmarks 37 out of office reply about 9 disabling automatically 9 setting 9 owner information setting 79 P pairings Bluetooth 57 paning images 20 password keeper about 77 changing password 78 copying passwords 78 deleting passwords 78 editing passwords 78 options 115 viewing passwords 78 password protected attachments 95 passwords call blocking 30 copying 78 creating random 77 displaying in password keeper 115 keeping 77 preventing copying 115 random 115 storing 77 See also handheld password pasting text 25 pause adding 42 102 personal folders reconciling with 100 personal identification number See PIN phone assigning speed dial 29 blocking calls 30 Bluetooth 58 call waiting 31 calling corporations 31 change display of phone number 103 changing fixed dialing entries 33 checking voice mail 28 dialing using letters 28 editing number 103 finding number 27 forwarding calls 30 frequently asked questions 101 hiding phone number 103 restricting identity 101 set default country and area codes 31 smart dialing 31 tips 120 TTY 3
105. only change these fields if you have multiple browsers for the same browser type on your handheld Also the shortcut keys are only available on the Home screen if in the general phone options the Dial From Home Screen field is setto No How do I change which browser opens when I click a link in an open email message In the handheld options click Browser Set the Default Browser Configuration to the browser to use when you click links On my browser home page when I hold the Escape button the application closes Can change this Yes In the browser options click General Properties Select the Prompt Before Closing Browser On Escape check box You receive a prompt before the browser closes What options can set for WAP Browser security To set WAP Browser security in the handheld options click WTLS In the Encryption Strength field set the encryption level for connecting to your WAP gateway In the Prompt for Server Trust field set whether to prompt for WTLS connection authentications if the handheld cannot authenticate the connection automatically What options can set for BlackBerry Browser security Transport Layer Security TLS can apply to the connection from your BlackBerry Enterprise Server to a web server or it can apply to the entire connection from your handheld to a web server To set BlackBerry Browser security in the handheld options click TLS To apply TLS to the connection from your Bl
106. order of the networks in the preferred network list 70 How do select a network when traveling n most cases when you are traveling your handheld automatically roams to an appropriate network f you have a preferred network list your handheld will scan first for networks that are available in the ist f your handheld continues to display limited level of wireless coverage you can attempt to improve the level of wireless coverage by selecting a different network In the handheld options click Network Set the Selection Mode field to Manual Click the Scan for Available Networks button In the networks list click a network Click Select Network Your SIM card must be provisioned for roaming services before you can select a different network For more information on roaming and the preferred networks on which your handheld can roam contact your service provider Note Your handheld connects to the selected network and remains connected until you select your home network again or until you select another network To reconnect to your home network in the handheld options click Network Set the Selection Mode field to Automatic How do register my handheld with the network When you select a different network or load new programs your handheld automatically registers with the network To register your handheld manually in the handheld options click Host Routing Table Click the trackwheel Click Register
107. ormation management synchronization or wireless email reconciliation is not backed up If you are using the BlackBerry Desktop Software with your handheld you can back up your handheld data using the Backup and Restore tool For more information on manual handheld data backup refer to the BlackBerry Desktop Software Online Help About restoring handheld data If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 and your handheld data is lost or erased it can be restored to your handheld using enterprise activation In the handheld options click Enterprise Activation Type your corporate email address and the password supplied by your system administrator Click the trackwheel Click Activate If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer you can restore the data using the Backup and Restore tool For more information on restoring handheld data manually refer to the BlackBerry Desktop Software Online Help 23 24 Typing e Use AutoText e Create an AutoText entry e Change AutoText entries e Cutor copy text e Paste text e Typing tips e Enable tones when pressing keys e Set the cursor speed e Typing frequently asked questions Use AutoText AutoText automatically replaces text that you type Use AutoText to correct spelling and to replace abbreviations with complete words
108. ory press N To move to the previous page in the history press the Delete key To view copy or send the address for a link press L To view copy or send the address for a page press P To view more images press M To view all images press Q To open the browser options press O To move down a page press the Space key To move up a page press the Shift key the Space key To save a web page to the messages list press S To stop a web page from loading press the Escape button To move to a specific web page press G To move between full screen mode and normal mode press U To move the browser to the background to use another application press D To close the browser hold the Escape button Calendar For these tips to work in Day view in the calendar options set the Enable Quick Entry field to No To change to Agenda view press A To change to Day view press D To change to Week view press W To change to Month view press M To move to the current date press T To move to a specific date press G To create an appointment press C To move to the next day week or month press the Space key To move to the previous day week or month press the Shift key the Space key To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically in Month view hold the Alt key and roll the trackwheel Calculator To add press
109. otion Limited is under license All other brands product names company names trademarks and service marks are the properties of their respective rotected by copyright international treaties and various patents 6 278 442 6 271 605 6 219 694 6 075 470 are registered or pending in various countries around the of applicable patents Research In Motion Limited RIM assumes no responsibility for any cument RIM reserves the right to periodically change M makes no commitment to provide any such changes ou in a timely manner or at all RIM MAKES NO ENANTS EITHER EXPRESS OR IMPLIED INCLUDING TIES OR CONDITIONS OF FITNESS FOR A PARTICULAR LITY TITLE OR RELATED TO THE PERFORMANCE OR HEREIN OR PERFORMANCE OF ANY SERVICES OF THIS DOCUMENTATION NEITHER RIM NOR ITS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE HEY DIRECT ECONOMIC COMMERCIAL SPECIAL DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE MITATION LOSS OF BUSINESS REVENUE OR EARNINGS OR A FAILURE TO REALIZE EXPECTED SAVINGS ird party web sites Third Party ble for any Third Party Information including without ity decency links or any other aspect of Third Party locument does not imply endorsement by RIM of the third imitation compliance with applicable licenses M shall not be responsible or liable for any part D E RS E rd party Ri and performance of any third party applications that you ion does not in any way endorse or g
110. owing actions e Inthe Device Name field type the name of your handheld e In the Discoverable field set whether your handheld can be found by other Bluetooth wireless technology enabled devices Use Bluetooth wireless technology during a call 1 Verify that your handheld Bluetooth radio is turned on and your handheld is paired with the device you want to use 2 During a call click the trackwheel Click Activate lt Bluetooth device gt Note If your handheld can not connect with the paired device a dialog box notifies you that the connection cannot be made and the call does not use the paired device Related topic e About Bluetooth pairings 58 Date and time e Set the date and time e Can set the time automatically on my handheld Set the date and time In the handheld options click Date Time Set the date and time Save your changes Note To set the date and time in the alarm click the trackwheel Click Change Date Time Can set the time automatically on my handheld Yes depending on your service provider you might be able to request the date and time from the wireless network In the handheld options click Date Time Click the trackwheel Click Copy Network Time 59 60 Profiles e Set profiles e Create a notification profile e Use notification profiles e Manage downloaded ring tones e Silence your handheld e Set the alarm e Setthe alarm volume e Whatis the es
111. password Related topic e About the handheld password About keyboard lock If you do not set a handheld password you can lock your keyboard to prevent accidentally placing calls or typing characters Lock the keyboard On the Home screen click Keyboard Lock To unlock the keyboard double click the trackwheel Related topic e About keyboard lock 76 About content protection and compression Content protection encrypts your handheld data When your handheld is password locked an open lock in the handheld status section of the screen indicates that encryption is in progress A closed lock indicates that encryption is complete After you type your handheld password data on your handheld is decrypted as you access it To use content protection you must have a handheld password enabled Content compression reduces the size of the data stored on your handheld while maintaining the integrity of that data Protect your handheld content 1 In the handheld options click Security 2 Set the Content Protection field to Enabled 3 Click the trackwheel 4 Click Save 5 Type your handheld password 6 Click the trackwheel Note If you have not enabled your handheld password before you enable content protection you are prompted to set a handheld password when you save the security settings Related topic e About content protection and compression Reduce handheld content size 1 In the handheld options click
112. provider plan includes call forwarding and your SIM card is provisioned for the service For more information contact your service provider 102 How do edit the phone number to which my calls are forwarded To make changes to a call forwarding phone number that you have added delete the current phone number and add a new phone number Can use call waiting Yes if your service provider plan includes call waiting and your SIM card is provisioned for the service For more information contact your service provider Can I use FDN mode on my handheld Yes if your SIM card is provisioned for the service Your service provider must also provide you with a SIM card PIN2 code For more information contact your service provider Can use a TTY device with my handheld Yes if your service provider supports TTY devices The TTY device must operate at 45 45 bps and you must insert the TTY device connector into your handheld headset jack If you use an RJ 11 connector you must use an adapter to connect the TTY device to your handheld TTY is only available on some BlackBerry Wireless Handhelds Can I set the Phone to display frequently called numbers Yes You can set the phone to display a list of frequently or recently called numbers instead of call logs In the phone options click General Options Set the Phone List View field How do stop my handheld from answering or ending calls automatically To stop
113. r A filter must be enabled before it applies to your messages In the email filters messages options verify that the check boxes beside all of the filters that you want to apply to your messages are enabled Verify that the filters are in the correct order so they can be applied to your messages properly Why can t I specify some folders from which email messages are redirected On the Folder Redirection screen if the check boxes beside the folder names appear with broken borders those folders are not enabled for redirection If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4 0 the folders are enabled automatically after a short period of time To manually enable all folders for redirection on the Email Reconciliation screen set the Wireless Reconcile field to Off Save your changes Open the Email Reconciliation screen again and set the Wireless Reconcile field to On Save your changes How do make changes to the folders on my handheld You cannot add edit or delete folders from your handheld To add edit or delete the folder change it in your mailbox and reconcile your email with your handheld If your handheld is enabled for wireless email reconciliation changes that you make to the folders in your mailbox are synchronized with your handheld over the wireless network If your handheld is not enabled for wireless email reconciliation reconcile your email manu
114. r 6 Click the trackwheel 7 8 9 Click Continue Type a message Click the trackwheel 10 Click Send Note If you have added contacts to the address book you can select a contact from the list after you click Compose SMS Manage messages Open a message Click the trackwheel Perform one of the following actions e Save e Reply e Forward e Delete To remove the history from an SMS message when replying click the trackwheel Click Remove History Resend an SMS message To resend your SMS message to the same contact open the message Click the trackwheel Click Resend About cell broadcast messages If your service provider supports cell broadcasting and provides you with access to a cell broadcasting channel you can receive information messages from the wireless network These SMS messages can communicate information about weather sports traffic or other news directly to your handheld For more information on cell broadcasting contact your service provider Enable cell broadcast messages To enable cell broadcasting in the handheld options click SMS Set the Cell Broadcasting Service field to On Related topic e About cell broadcast messages Manage cell broadcast channels The cell broadcast channels that you subscribe to determine the kind of information messages that you receive In the handheld options click SMS Select a channel from the list Click the trackwheel Perform one
115. r keys You do not need to press the Alt key To type a letter in a number field hold the number key until the letter appears To insert the at sign 0 and periods in an email field press the Space key Editing text To select a line of text press the Shift key and roll the trackwheel To select text character by character hold the Shift key and roll the trackwheel To cut the selected text press the Shift key the Backspace key To copy the selected text press the Alt key and click the trackwheel To paste the selected text press the Shift key and click the trackwheel Messages To open the selected message press the Enter key To compose a message from the messages list press C To reply to a message press R To forward a message press F To reply to all press L To file a message press I To search for text within a message press S To search for the next occurrence of the text press S again To move down a page press the Enter key To move up a page press the Alt key the Enter key To view sent messages in the messages list press he Alt key O To view received messages in the messages list press the Alt key 1 To view SMS messages in the messages list press he Alt key S To view phone call logs in the messages list press he Alt key P To view voice mail messages in the messages list press the Alt key V To move to the next unopened item press U T
116. r phone number press the Enter key To call a speed dial number hold the assigned etter key To type an extension press the Alt key the 8 key Type the extension number To dial the last number that you typed press the Space key the Enter key To call your voice mail access number hold 1 To type letters in phone numbers hold the Alt key and type letters To mute a call press the Phone button To turn mute off press the Phone button again To change the volume during a call roll the trackwheel To move to the top of the Phone screen while viewing the list of contacts press the Space key To insert a wait when typing a phone number press B To insert a pause when typing a phone number press N Browser To return to the last page that you viewed press the Escape button 120 To insert a period in the Go To dialog box press the Space key To insert a slash mark in the Go To dialog box press the Shift key the Space key To go to the home page press H To edit a web address in the Go To dialog box hold the Alt key and roll the trackwheel Select an address Edit the text Click the trackwheel To open the bookmarks screen press K To add a bookmark press A To refresh a web page press R To search for a word on a page press F To find the next instance of a word on a page press the Alt key F To view the history press I To move to the next page in the hist
117. rd PIN code 5 Click the trackwheel Notes Your service provider must provide you with a SIM card PIN code to set SIM card security If you type the SIM card PIN code incorrectly three times your SIM card does not function For more information contact your service provider Change the SIM card PIN code To change the SIM card PIN code SIM card security must be enabled In the handheld options click SIM Card c G Type the current SIM card PIN code c ck the trackwheel ick Change PIN Code ick the trackwheel Type a new SIM card PIN code c Type the new SIM card PIN code again ick the trackwheel oN DH B WN 74 Security e Seta handheld password e Lock the handheld e Lock the keyboard e Protect your handheld content e Reduce handheld content size e Regenerate encryption keys e Store a password e Create a random password e Use the password keeper e Copy a password e Verify security software e Prevent third party applications from transmitting data e Clear the handheld e Set owner information e Security frequently asked questions About the handheld password If you type your handheld password incorrectly five times you must type blackberry before you can continue On subsequent password attempts the characters that you type are displayed If you type your handheld password ten times incorrectly all information is erased from your handheld for security rea
118. res by your system administrator For more information contact your service provider or system administrator What software version do I have on my handheld To view handheld information such as your handheld type software version and copyright information in the handheld options click About To return to the handheld options press the Escape button twice 85 86 Email and PIN messages frequently asked questions e Why can t send email or PIN messages e Why can t receive email or PIN messages e Why is the menu option to send an email or PIN message not available e Can verify that an email or PIN message has reached its recipient e Can stop an email message from being sent e Why are some messages already on my handheld e How do create and use links in messages e Why is More available appearing at the end of my message e Can file messages e Why can t see a new message in the messages list even though received notification e Why is there a different icon beside some items in the messages list e How do show more of a subject line for my email and PIN messages e How do identify received PIN messages as high priority e Can remove the prompt that appears before delete messages e Why were some of my messages deleted from the handheld e How do I change how long messages remain in the messages list e How do restrict the types of email messages that are
119. sed in the messages list to indicate various items such as message status saved web pages call logs and email messages with attachments When you make or receive a call the handheld creates a call log containing information about the call To disable call logs in the phone options click Call Logging Set the Show Logs in Message List field to No How do I show more of a subject line for my email and PIN messages If you want to show more of the subject line for your messages you can hide the time that the message was received and the name of the sender or recipient of the message In the messages options click General Options Set the Display Time and Display Name fields to No How do identify received PIN messages as high priority In the messages options click General Options Set the Make PIN Messages Level 1 field to Yes Can remove the prompt that appears before delete messages Yes In the messages options click General Options Set the Confirm Delete option to No Why were some of my messages deleted from the handheld If your handheld memory is full your handheld deletes the oldest messages from the messages list to accommodate new ones It will not delete saved messages 89 If you have enabled wireless email reconciliation messages that you delete in your mailbox are also deleted on your handheld Messages that you delete on your handheld are also deleted in your mailbox If you deleted m
120. sent to my handheld e How do create a generic filter e Why are some messages sent to my handheld even though have created a filter e Why can t specify some folders from which email messages are redirected e How do make changes to the folders on my handheld e How do stop email messages from being sent to my handheld Why can t I send email or PIN messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you send a message and you are not in an area of sufficient wireless coverage the handheld sends the message when you return to an area of sufficient wireless coverage Why can t I receive email or PIN messages Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld If you are not receiving email messages verify that filters which restrict the messages that are sent to your handheld are not enabled For more information see Use email filters 87 Verify that email redirection to your handheld is enabled If you are using the BlackBerry Desktop Software in the Redirector Settings tool verify that the Redirect incoming messages to your handhel
121. should recur 5 Click the trackwheel 6 Click Save Notes If your appointment recurs Set the Every field to change the frequency or the appointment For example to set an appointment to recur every three days set the Every field to 3 Select the Relative Date check box for the appointment to recur on a relative date For example set an appointment to recur on the last Friday of each month or on the 28th of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Enter key Related topics e Change the default reminder time e About power off and reminders Schedule an appointment quickly 1 In the calendar options verify that the Enable Quick Entry field is set to Yes 2 In Day view beside the start time type the subject of the appointment 45 3 Type a location in parentheses 4 To change the start and end times hold the Right Shift key and roll the trackwheel 5 Click the trackwheel Related topics e Change the default reminder time e About power off and reminders Change the default reminder time In the calendar options set the Default Reminder field to the amount of time before the appointment that the handheld reminds you The default is 15 minutes Related topic e About power off and reminders Schedule a meeting 1 In the calendar click the trackwheel Click New Type the meeting details Set whether the meeting s
122. software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a current listing of applicable patents This document is provided as is and Research In Motion Limited RIM assumes no responsibility for any typographical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL
123. sons If your handheld is integrated with an email account using a BlackBerry Enterprise Server some security settings might differ For more information contact your system administrator Set a handheld password 1 In the handheld options click Security Set the Password field to Enabled Set the security options Click the trackwheel Click Save Type a handheld password Click the trackwheel Retype the handheld password OS Soma Click the trackwheel Related topics e About the handheld password e Change the handheld password e Disable the handheld password Change the handheld password 1 In the handheld options click Security Click the trackwheel Click Change Password Type your current handheld password Click the trackwheel Type a new handheld password Click the trackwheel Retype the new handheld password oo xo mn aw op Click the trackwheel Related topics e About the handheld password e Disable the handheld password Disable the handheld password 1 In the handheld options click Security 75 2 Set the Password field to Disabled 3 Click the trackwheel 4 Click Save 5 Type the handheld password 6 Click the trackwheel Related topic e About the handheld password Lock the handheld With a handheld password set on the Home screen click Lock To unlock your handheld on the Lock screen roll the trackwheel In the Enter password dialog box type your
124. t Yes On a web page click the mid file link Click Get Link To preview the ring tone click the Play button To stop listening to the ring tone click the Stop button Contacts e Adda contact e Manage contacts e Create a mailing list e Manage mailing lists e Create a category e Apply categories to contacts e View contacts by category e Delete categories e Adda pause or wait e Add contacts from your company address book e Contacts frequently asked questions Add a contact In the address book click the trackwheel Click New Address Type the contact information Note To add a contact from a message memo call log or web page click the contact information Click Add to Address Book Type any additional information Click the trackwheel Click Save Manage contacts Click a contact Perform one of the following actions e View e Edit e Delete Create a mailing list 1 In the address book click the trackwheel 2 Click New Group Type a name for the mailing list ick the trackwheel ick Add Member ick a contact ick Continue ick the trackwheel CONDO B w cl e cl cl C el ick Save Group Manage mailing lists To manage mailing lists click a mailing list Perform one of the following actions e View Group e Edit Group e Delete Group To manage contacts in a mailing list click a contact Perform one of the following actions e View Member e _ Change Me
125. t For more information contact your system administrator The Internet Browser available from some service providers is also optimized for viewing HTML web pages For more information on Internet Browser support contact your service provider Go to a web page n the browser click the trackwheel Click Go To Type a web address Click OK Notes To insert a period press the Space key To insert a slash mark press the Shift key the Space key he Go To dialog box tracks the web addresses that you type To go to a web page on the list select the web address and click the trackwheel Use the browser Navigate web pages using your handheld browser the same way that you navigate using a desktop browser To follow a link click the link Click Get Link To stop loading a web page click the trackwheel Click Stop To view the previous web page in the history click the trackwheel Click Back To view the next web page in the history click the trackwheel Click Forward To go to your home page click the trackwheel Click Home To view a list of the last 20 web pages click the trackwheel Click History 35 To refresh the current web page click the trackwheel Click Refresh To view the address for the current web page click the trackwheel Click Page Address To view the address for a link click the link Click Link Address To view the address for an image click the image Click Im
126. the trackwheel 3 Click Enable 4 Click the trackwheel 5 ick Save Related topics e Change the call block password e Can block calls Change the call block password 1 In the phone options click Call Barring C C ick the trackwheel ck Change Password Type your current password Click the trackwheel Type your new password Click the trackwheel Type your new password again c eo on au WH ick the trackwheel Related topic e Can block calls Forward calls 1 In the phone options click Call Forwarding 2 Select the type of calls that you want to forward 3 Press the Space key 30 4 Select Do Not Forward or the current forwarding phone number 5 Click the trackwheel 6 Click Change Number 7 Select a forwarding phone number from the list 8 Click the trackwheel 9 Click Save Note Before enabling call forwarding verify that you have call forwarding phone numbers added Depending on your SIM card the phone numbers for the call forwarding profiles might already be specified You might not be able to change them or add new ones For more information contact your service provider Related topics e Can I use call forwarding e Add a call forwarding phone number e Delete call forwarding phone numbers e How do edit the phone number to which my calls are forwarded Add a call forwarding phone number 1 Ina call forwarding profile c
127. to or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1 To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate To view an image in more detail after zooming in click the trackwheel Click Enlarge Area 20 Synchronizing data e About email reconciliation e Set wireless email reconciliation e Reconcile deleted messages e About PIM synchronization e Set wireless PIM synchronization e Synchronization frequently asked questions About email reconciliation Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox Likewise any changes that you make to messages in your mailbox are reflected on your handheld If your handheld integration option supports wireless email reconciliation changes are automatically reconciled over the wireless network You can also configure wireless email reconciliation options using the handheld If your handheld integration option does not support wireless email reconciliation changes are reconciled using the BlackBerry Desktop Software For more information on manual email reconciliation refer to the BlackBerry Desktop Software Online Help Related topic e Can reconcile email messages over the wireless network Set wireless email reconciliation In the messages options click Email
128. uarantee the security have no liability to you or any ns Contents Enterprise activation coccion Email messages coccion Synchronizing datas Backing up and restoring handheld data RISE A ee D wnl ading n n eH2 2 Conta A ee a GAGA an ans ae Calculator u Bl etooth nern Date and time ueeemeee A ee Yale Screen display coc ae aoe Language ya ee re Power and battery on ssssssssssssssssssssssscessseseesseeeeee Network coverage coccion A SECHNIY di BrickBreaker nennen PP 83 Frequently asked questions ue 85 TADS ee 117 Legal nota o e 123 A sans 125 Enterprise activation e About enterprise activation e Activate the handheld over the wireless network About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft Outlook or IBM Lotus Domino email account if you have access to BlackBerry Enterprise Server version 4 0 You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup a personal information management synchronization or a wireless email reconciliation If you have access to BlackBerry Enterprise Server version 4 0 and Enterprise Activation does not appear in the handheld options verify with your service provider that you have been provisioned for enterprise activation If you have been provisioned for the service and the option does
129. ultiple messages using Delete Prior the messages are only deleted from your handheld How do I change how long messages remain in the messages list To change the number of days your handheld will keep messages on the messages list in the message options click General Options Set the Keep Messages field Messages sent to your handheld that are older than the number of days that you specify in the Keep Messages field are removed from your handheld The messages can be restored however if you set the Keep Messages field to a longer period of time When you increase the amount of time in this field any messages sent to your handheld during that period of time appear in the messages list How do restrict the types of email messages that are sent to my handheld You can create email filters to send only specific email messages to your handheld For more information see Create an email filter To stop messages that do not meet any filter criteria from being sent to your handheld in the message options click Email Filters Set the If no filters apply send email to handheld field to No 90 How do create a generic filter To create a generic filter use wildcards when specifying the contacts to which the filter applies In the From field specify part of the sender s address and use an asterisk in place of the remaining part Why are some messages sent to my handheld even though I have created a filte
130. ursor in the name of the file attachment 2 Click the trackwheel 3 Click Open Attachment 4 Select Table of Contents to open an automatically generated table of contents for the file attachment or select Full Content to open the complete file attachment 5 Click the trackwheel 6 Click Retrieve Open an image attachment 1 Place your cursor in the name of the image attachment 2 Click the trackwheel 3 Click View Attachment Navigate attachments To open content that is embedded within a document or spreadsheet click a content link Click Retrieve Examples of embedded content include tables images footnotes text boxes or comments Press the Escape button to return to the main attachment content To scroll horizontally in a spreadsheet hold the Alt key and roll the trackwheel To move to a specific cell within a spreadsheet click the trackwheel Click Go to Cell Type the cell co ordinates and click the trackwheel To display the contents of a specific cell in a spreadsheet click the trackwheel Click View Cell To switch to a different worksheet in a spreadsheet click the trackwheel Click Select Worksheet Click a worksheet To view the previous worksheet in a spreadsheet click the trackwheel Click Prev Sheet To view the next worksheet in a spreadsheet click the trackwheel Click Next Sheet To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom in
131. using the BlackBerry Enterprise Server 4 0 To view web pages with JavaScript your handheld must be enabled for JavaScript support The BlackBerry Browser does not support some style sheets or dynamic HTML For more information contact your system administrator 106 Why did the web page form not submit Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage For more information on wireless coverage levels refer to the printed documentation that accompanied your handheld How do use the browser queue The browser queue lists all of the forms submitted when you were not within an area of sufficient wireless coverage To view a form in the queue in the browser options click Offline Queues Click a form Click Get Link To delete a form in the queue click the form Click Delete How do I control when scripts are run on my handheld In the browser options click General Properties Select the Prompt Before Running WML Scripts check box You are prompted before browser scripts are run With multiple browsers on my handheld how do I connect a browser with a Home screen shortcut key In the handheld options click Browser In the W hotkey configuration field select which WAP Browser opens when you press the W key on the Home screen In the B hotkey configuration field select which BlackBerry Browser opens when you press the B key on the Home screen You can
132. ves all data including passwords and encryption keys from the handheld Before clearing your handheld verify that a backup copy of your data is available 1 In the handheld options click Security Click the trackwheel Click Wipe Handheld Click Continue Gi Rs BE Type blackberry Related topic e How do restore my handheld after clearing it Set owner information In the handheld options click Owner Type your contact information Click the trackwheel Click Save Note Owner information appears on the screen when you lock your handheld 79 80 BrickBreaker e Play BrickBreaker e How do set the speed of the paddle e How do set the paddle to accelerate as roll the trackwheel Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball To move the paddle roll the trackwheel To release the ball when in catch mode or to shoot the laser or gun press the Space key During the game the following capsules fall from the bricks that you destroy e Long makes the paddle longer e Slow slows down the speed of the ball e Gun enables you to shoot three bullets at the bricks e Laser enables you to shoot unlimited laser beams at the bricks e Multi multiplies the number of balls e Catch enables you to catch and hold the ball e Skip advances you to the next level e Flip changes the direction of the paddle e 1 up gives you an additional life
133. voice mail options Set the TTY option Set the default call volume Use fixed dialing Reset call timers Phone frequently asked questions Find your phone number In the phone the My Number field displays your phone number Make a call 1 In the phone type a phone number or select a contact 2 Press the Enter key 3 To end the call hold the Escape button Notes If the contact that you want to call is not listed click the trackwheel Click Call By Name to select a contact from your address book You can also make a call on the Home screen Type the number and press the Enter key Related topics e Add a pause or wait e Can I use the phone when the handheld or keyboard is locked Make an emergency call You can make an emergency call even ifthe SIM card is not inserted or the radio is off Perform one of the following actions e Unlocked keyboard or handheld In the phone type the emergency number Press the Enter key e Locked keyboard or handheld Click the trackwheel Click Emergency Call Click Yes Use speed dial In the phone press and hold the key that is assigned to the contact or phone number 27 Note You can also use speed dial to make a phone call on the Home screen or in the messages list Check your voice mail In the phone click the trackwheel Click Call Voicemail Answer a call To answer a call click Answer If you do not want to answer the call click Ignore
134. ying categories 50 categories 49 changing status of 49 clearing all categories 109 creating 49 creating categories 49 deleting 49 deleting categories 50 frequently asked questions 50 number of 109 opening 49 setting notification for 61 switching 117 synchronizing 21 viewing by category 50 139 text cutting or copying 25 pasting 25 tips for editing 118 text telephone See TTY third party applications 78 time setting 59 setting automatically 59 timers resetting 33 tips or attachments 119 or calculator 121 for calendar 121 or changing options 117 for clearing fields 117 or editing text 118 or messages 118 or navigating screens 117 or searching 117 fortyping 25 118 or using the browser 120 or using the phone 120 home screen shortcuts 26 on Home screen 117 TLS about 37 setting 107 tracked changes viewing 97 transport layer security See TLS TIY about 32 requirements for using 102 setting 32 tunes See ring tones profiles turning off alarm 53 Bluetooth radio 57 handheld automatically 67 wireless radio 69 140 turning on Bluetooth radio 57 handheld automatically 67 wireless radio 69 typing CAP lock 25 copy text 25 cut text 25 enabling tones 26 frequently asked questions 26 home screen shortcuts 26 NUM lock 25 paste text 25 setting cursor speed 26 SMS numbers 15 tips 25 118 using AutoText 25 U unlocking handheld 76 keyboard 76

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