RIM BlackBerry 7520 Handheld
Contents
1. e you want to set up a new email account for your handheld e you want to set up an existing email account for your handheld Create an account Consult your service provider s documentation for more information on setting up the BlackBerry Web Client Synchronize your handheld data Install the BlackBerry Desktop Software to synchronize and back up handheld personal information management PIM data such as contacts and appointments or to reconcile the status of email messages 1 Insert the BlackBerry Desktop Software Installation CD into your CD ROM drive 2 Complete the on screen instructions e Select BlackBerry Web Client as your email integration option 3 Connect your handheld to your computer 4 On the Windows taskbar click Start 5 Click Programs gt BlackBerry gt Desktop Manager Setting up for email using BlackBerry Web Client Frequently asked questions Why does my handheld not turn on The power is off Press the Power button to turn the power on The battery is not charged See Charge the battery on page 2 Remove and then reinsert the battery Why does my handheld not charge A connection is not secure Check that all cables and plugs are fully inserted into ports and power outlets See Charge the battery on page 2 for more information The battery is not inserted properly Reinsert the battery so that the connectors align How do I correct the date and time 1 Inthe ha2. 86 or higher computer that is compliant with USB 1 1 or later e Available USB port e Windows 98 Windows ME Windows 2000 or Windows XP e BlackBerry Desktop Software or BlackBerry Handheld Manager must be installed to obtain the required USB driver on your computer See Setting up for email using BlackBerry Enterprise Server on page 4 or Setting up for email using BlackBerry Web Client on page 5 for more information Setting up your handheld Note If you use Windows 98 not Windows 98 Second Edition you must download an update from http www microsoft com com dcom dcom98 dcom1_3 asp for the USB driver to operate as expected 1 Connect the smaller end of the USB cable to your handheld 2 Connect the larger end of the USB cable to an available USB port on your computer Note If you connect your handheld to the computer using a USB hub the hub must be self powered 3 Charge the battery to full power approximately 3 to 4 hours Turn wireless on Your handheld connects to the wireless network using an internal radio When your SIM card is inserted and the battery is charged turn on the radio in an area of wireless coverage Note If you use BlackBerry Web Client the account setup process might begin automatically the first time that you turn on the wireless radio See Setting up for email using BlackBerry Web Client on page 5 for more information Set up email To begin using email on y
3. Where can I find more information On the handheld On the menu click Help to see help topics associated with the application that you are using On any Help screen click the trackwheel Click Index to see a list of additional help topics In the BlackBerry Desktop Software On the Help menu click Desktop Help Contents to view the Handheld User Guide or the BlackBerry Desktop Software Online Help In your BlackBerry Web Client account using a desktop browser On the menu bar click Help to view the BlackBerry Web Client Online Help Contents Setting up your handheld Insert the SIM card Insert the battery Charge the battery Turn wireless on Set up email Setting up for email using BlackBerry Enterprise Server Use enterprise activation Use the BlackBerry Desktop Software Setting up for email using BlackBerry Web Client Create an account Synchronize your handheld data Frequently asked questions 2004 Research In Motion Limited All rights reserved Published in XXXXX PRINTSPEC 004 MAT 0843 1 001 w w N N NY N Setting up your handheld Insert the SIM card Your SIM card contains important information about your wireless service Your SIM card might be inserted already Warning Turn off your handheld before you insert or remove the SIM card Do not scratch bend or expose the SIM card to static electricity or wet conditions 1 Press the battery cover release button Release b
4. ector If you use Microsoft Outlook Workgroup installation with an email account on a Microsoft Exchange Server version 5 5 or later and your handheld is not enabled on a BlackBerry Enterprise Server you can use the BlackBerry Desktop Redirector to set up email on your handheld 1 Insert the BlackBerry Desktop Software nstallation CD into your CD ROM drive 2 Complete the on screen instructions Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your email integration option e Select BlackBerry Desktop Redirector as your email redirection option 3 Connect your handheld to your computer 4 On the Windows taskbar click Start 5 Click Programs gt BlackBerry gt Desktop Manager e When you are prompted to generate an encryption key follow the on screen instructions Your computer must be on and the BlackBerry Desktop Redirector must be running to send and receive email on your handheld Can I set up email using both BlackBerry Enterprise Server and BlackBerry Web Client Yes Complete the steps in Setting up for email using BlackBerry Enterprise Server on page 4 followed by the steps in Setting up for email using BlackBerry Web Client on page 5 How do I reset my handheld Only reset your handheld if the handheld does not respond for more than a few minutes or if your system administrator or service provider has advised you to reset your handheld To reset your handheld
5. hardware and programs a hard reset remove and then reinsert the battery Customer support BlackBerry support website www blackberry com support Frequently asked questions
6. ndheld options click Date Time 2 Click the trackwheel 3 Click Copy Network Time Why is there a book icon on the Home screen A new service book is available on your handheld Service books determine which services and features are available on your handheld 1 In the handheld options click Service Book 2 Click the new service book beside the book icon 3 Click Accept Why can I not send or receive email Verify that the handheld wireless radio is on and that you are in an area of wireless coverage See the inside front cover of this guide for more information on the wireless radio and levels of wireless coverage Verify that you have integrated your handheld with an email account See Setting up for email using BlackBerry Web Client on page 5 How do I connect my handheld to the BlackBerry Desktop Software If the desktop software is installed on your computer your handheld should connect to the desktop software automatically when you connect the handheld to the computer If your handheld does not connect open the BlackBerry Desktop Software 1 Click Options gt Connection Settings 2 From the drop down list select the correct port 3 Click Connect If the connection problems continue close the BlackBerry Desktop Software and disconnect the handheld Open the desktop software again and reconnect the handheld Verify that all connections are secure What is the BlackBerry Desktop Redir
7. our handheld you must integrate with an email account using one of the setup options listed in the next sections of this guide Setting up for email using BlackBerry Enterprise Server Use this option if both of the following situations apply e you want to receive email from your corporate Microsoft Outlook or IBM Lotus Notes email account e a system administrator is managing a BlackBerry Enterprise Server within your company To use this option the following system requirements must be met e Microsoft Outlook Workgroup installation with an email account on a Microsoft Exchange Server version 5 5 or later e Lotus Notes version 4 6 or later with an email account on an IBM Lotus Domino Server version 4 6 or later Note If your handheld is not enabled on a BlackBerry Enterprise Server but you want to use a corporate Microsoft Outlook email account with your handheld you can set up for email using the BlackBerry Desktop Redirector See What is the BlackBerry Desktop Redirector on page 6 for more information Use enterprise activation If enterprise activation appears on your handheld and your handheld is enabled on a BlackBerry Enterprise Server version 4 0 you can integrate your handheld with your email account over the wireless network 1 Verify that your handheld wireless radio is on and that you are in an area of wireless coverage 2 On the handheld click Enterprise Activation 3 T
8. utton 2 Slide off the battery cover 3 Ifthe battery is inserted remove it 4 Slide the SIM card holder toward its hinge to unlock it 5 Lift the SIM card holder 6 Remove your SIM card from its packaging 7 Insert the SIM card into the holder so that the notches align Insert the battery Warning Use only the battery that Research In Motion specifies for use with your handheld Refer to the Safety and Product Information booklet that accompanied your handheld for more information on using the battery safely 1 Press the battery cover release button 2 Slide off the battery cover 3 Insert the battery so that the connectors align 4 Replace the battery cover If the battery is charged your handheld turns on and a dialog box appears 5 Click OK If the date and time are incorrect see How do correct the date and time on page 6 for more information Charge the battery Using the travel charger 1 Connect the end of the USB cable to your handheld 2 Depending on the type of travel charger you received with your handheld slide the attachment piece into the power adapter or fold the plugs down as shown below 3 Plug the power adapter into a power outlet 4 Charge the battery to full power approximately 3 to 4 hours Using your computer To charge your handheld battery using the computer the following system requirements must be met e Intel compatible 4
9. ype your corporate email address 4 Type the password provided by your system administrator 5 Click Activate Note Your system administrator might request that you install the BlackBerry Handheld Manager program on your computer to reduce the amount of data that is transmitted over the wireless network when your handheld is connected to your computer If you install the BlackBerry Handheld Manager program you do not need to install the BlackBerry Desktop Software Use the BlackBerry Desktop Software If enterprise activation does not appear on your Home screen or if your handheld is not enabled on a BlackBerry Enterprise Server version 4 0 you can install the desktop software to integrate your handheld with your email account 1 Insert the BlackBerry Desktop Software Installation CD into your CD ROM drive 2 Complete the on screen instructions e Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your email integration option Select BlackBerry Enterprise Server as your email redirection option 3 Connect your handheld to your computer 4 On the Windows taskbar click Start Select Programs gt BlackBerry gt Desktop Manager e When you are prompted to generate an encryption key follow the on screen instructions Setting up for email using BlackBerry Web Client Use this setup option if one or more of the following situations apply e you purchased your handheld in a store
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