Xerox 8825/8830 Printer User Manual
Contents
1. Communication failure with the Controller Switch the printer and controller off wait a few seconds then switch them on Switch the printer off Wait a few seconds then switch the printer on This code indicates a problem in the finisher Follow the instructions on the Message Display This code indicates a problem in the finisher Follow the instructions on the Message Display This code indicates that the Toner Cartridge should be replaced Refer to the CARE section Replacing the Toner Cartridge This code indicates that the Toner Cartridge is not installed correctly Refer to the CARE section Replacing the Toner Cartridge Switch the printer off Wait a few seconds then switch the printer on Call for service PROBLEM SOLVING Media Jams When a media jam occurs the printer stops The Graphic Fault Display flashes an LED in the area where the fault has occurred At the same time a Status Code appears on the Message Display The Message Display will also show the correct action to take in order to clear the jam 1 Follow the instructions on the Message Display 2 If the jammed media is visible try to pull the media gently out of the printer and discard the media e If the media cannot be removed easily or if it tears and only part of the sheet is removed continue with this procedure WARNING Do not touch the fuser red roll inside the printer while performing the following steps The fuser roll is very hot and2. e Vellum Tracing e Film 7 Press the Enter button in order to select the media type 8 Press the Media button in order to return to the on line or off line mode XES Synergix 8825 8830 Printer Operator Manual 17 MANUAL BYPASS FEED XES Synergix 8825 8830 Printer Operator Manual The Manual Bypass Feed is standard equipment for the 8830 The Manual Bypass Feed is optional equipment for the 8825 e When the correct media is not loaded for an incoming print job you may manually bypass the media drawers and load cut sheet media of the required size on the Cut Sheet Feed In Shelf e Minimum size is 8 5 X 11 inch A4 fed Short Edge Feed SEF Raise the Output Tray A up and out of the way Center the media between the size indicators on the Cut Sheet Feed In Shelf B Feed the lead edge of the media squarely into the printer until the media stops 18 OFF LINE MENUS Printer Menu The printer has two off line menus that customize the printer to meet your particular application The Printer Menu allows you to customize the printer to meet your special requirements The Controller Menu available only on Printers with a Controller installed allows you to configure the controller to meet your specific requirements The Printer Menu contains six submenus with one or more features per submenu that allows you to control the operation of the printer 1 Audible Indicators This submenu has two features w
3. CONFIG TYPE NONE gt ERE CONE ree ole ff pP aes Te feat ays ES a E 7 When FINISHER SETTINGS is displayed on the Control Panel press the 3 Press the Next or the Previous button in order to scroll through the Enter button to display the first feature available settings 8 Press the Enter button to select the FINISHER feature or go to step 5 to 4 Press the Enter button in order to enter your selection or select the next feature press Exit if no change is required NOTE Refer to the Folder User Guide for the appropriate value 5 Press the Exit button in order to return to the FINISHER SETTINGS submenu XES Synergix 8825 8830 Printer Operator Manual 25 XES Synergix 8825 8830 Printer Operator Manual 26 OFF LINE MENUS Printer Menu Diagnostics DIAGNOSTICS TEST PLOT lt TEST PLOT gt PRINT FROM lt ROLL x gt lt E P lt E P E ia Bie eat Ee 1 When DIAGNOSTICS is displayed on the Control Panel press the Enter 3 Press the Next or Previous button in order to scroll through the available settings Roll 1 Roll 2 Optional for the 8825 Roll 3 Not available for the button to display the first feature 2 Press the Enter button to select the lt TEST PLOT gt feature Goo EMER lt Cptional forme 8629 4 Press the Enter button in order to enter your selection or press Exit if no change is required 5 Press the Exit button in order to return to the DIAGNOSTICS submenu NOTE There are two other
4. Enter button in order to enter your selection or press Exit if no change is required Press the Next button to display the next feature OFF LINE MENUS Printer Menu Timers cont TIMERS lt POWER SAVER TO REST xxx MINUTES gt POWER SAVER TO REST xxx MINUTES INPUT NEW TIME 15 150 and ENTER 11 Press Enter to select the POWER SAVER TO REST feature Press the Next or Previous button in order to scroll through the range of values Press the Enter button in order to enter your selection or press Exit if no change is required Press the Exit button in order to return to the TIMERS submenu XES Synergix 8825 8830 Printer Operator Manual 23 XES Synergix 8825 8830 Printer Operator Manual 24 OFF LINE MENUS Printer Menu Printer Adjustments DENSITY xx ENTER NEW VALUE 0 10 PRINTER ADJUSTMENTS lt DENSITY xx gt lt E P lt E P Ey es Mea eal ee aie a 3 Press the Next or Previous button in order to scroll through the range of values 4 Press the Enter button in order to enter your selection or press Exit if no change is required 5 Press the Exit button in order to return to the PRINTER ADJUSTMENTS submenu 7 When PRINTER ADJUSTMENTS is displayed on the Control Panel press the Enter button to display the first feature 8 Press the Enter button to select the DENSITY feature OFF LINE MENUS Printer Menu Finisher Settings FINISHER SETTINGS lt 001 lt FINISHER
5. Menu from the on line or off line mode e Media Source e Media Size e Media Type XES Synergix 8825 8830 Printer Operator Manual 15 XES Synergix 8825 8830 Printer Operator Manual 16 MEDIA INFORMATION Media View Menu cont MEDIA IN lt ROLL 1 gt IS 36 0 INCH BOND ENTER TO CHANGE SELECT MEDIA WIDTH lt 36 0 INCH gt i ey a ee gt HY 6 Clr fo EN bes By 2 Press the Next or the Previous button in order to scroll through the current 4 Press the Next or the Previous button in order to scroll through the media media selections sizes e Roll 1 e Press the Enter button in order to select a media size e Roll 2 Optional on the 8825 5 Press the Exit button in order to go back to the media source selection e Roll 3 Not available on the 8825 lt 11 0 INCH gt lt 297 mm gt e Bypass Shelf Optional on the 8825 12 0 INCH gt ee NOTE Media size selection does not apply to the Bypass Shelf lt 17 0 INCH gt lt 420 mm gt 3 Press the Enter button in order to select a media source lt 18 0 INCH gt lt 500 mm gt lt 22 0 INCH gt lt 594 mm gt lt 24 0 INCH gt lt 620 mm gt lt 30 0 INCH gt lt 707 mm gt lt 34 0 INCH gt lt 750 mm gt lt 36 0 INCH gt lt 841 mm gt lt 860 mm gt lt 880 mm gt lt 900 mm gt MEDIA INFORMATION Media View Menu SELECT MEDIA TYPE lt BOND gt 6 Press the Next or the Previous button in order to scroll through the media types e Bond ordinary
6. XEROX ENGINEERING SYSTEMS XES Synergix 8825 8830 Printer Operator Manual 701P19710 November 2000 FCC Compliance In the USA Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and resolve Radio TV Interference Problems Stock Number 004 000 00345 4 EME Compliance in Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Trademark Acknowledgments XEROX XES Synergix The Document Company and the identifying product names an
7. can cause severe burns OP Ol 0 Lower the Cut Sheet Media Shelf A Reach carefully into the printer and remove the jammed media If the media has been torn remove all of the pieces After all of the jammed media has been removed close the shelf cover and go to step 8 If the jammed media is not visible from the left side of the printer close the shelf cover and go to the right side of the printer XES Synergix 8825 8830 Printer Operator Manual 29 PROBLEM SOLVING Media Jams 8 Unlatch A and open B the Cutter Drawer 9 Locate and remove any media from the Cutter area 10 Close the Cutter Drawer 11 The printer will resume printing when all jam locations have been cleared If the problem continues call for service XES Synergix 8825 8830 Printer Operator Manual Error Messages ERROR MESSAGE PROBLEM SOLUTION CHECK FOLDER FOLDER COMMUNICATIONS ERROR 17 F2 01 CHECK FOLDER FOLDER COMMUNICATIONS ERROR 01 Finisher Config Type enabled but no folder is installed Finisher Config Type enabled but no folder is installed Press the ONLINE OFFLINE button to take the printer OFFLINE Refer to Finisher Settings on page 27 and reset the value to NONE Switch OFF the Printer Wait 5 seconds and switch ON the printer As soon as the Printer Firmware Version message is displayed press the ONLINE OFFLINE button to take the printer OFFLINE Refer to Finisher Settin
8. reuse the contents of the Toner Waste Bottle Reuse of this material will cause damage to the printer e Empty the water periodically from the collection bottle located inside the Front Door of the printer e Clean the outside surfaces of the printer using a cleaning cloth dampened with mild soap and water Do not pour or spray liquid directly on to any part of the printer When a Status Code appears on the Message Display and the problem that caused it is not cleared by following the instructions shown on the Message Display call for service after first taking the following steps 1 Write down the Status Code and any message on the Message Display note any flashing LED indicators and a brief description of the problem 2 The Serial Number A can be found inside the front cover of this manual or open the Front Door of the printer and refer to the illustration above to locate and write down the serial number 3 If print quality is the problem take a print sample to the phone with you in order to help in describing the problem 4 Refer to the inside of the front cover of this manual for the local number to call for service XES Synergix 8825 8830 Printer Operator Manual 37 CARE Ordering Supplies When ordering supplies please be prepared to give the following information e Your equipment model number XES Synergix 8825 8830 Printer e Your XES customer number e Item description and quantities required Supplies
9. the device interrupts power to the printer again or if power is not restored by performing the above procedure call Xerox Service to correct the problem XES Synergix 8825 8830 Printer Operator Manual FAL N NE AS 7 MM 4 PRINTER OVERVIEW LEFT SIDE VIEW Control Panel Make keypad entries and read the printer Output Tray status and messages here Supports the prints in the exit area Pe gt Cut Sheet Feed In Drawer 1 Top wi N Shelf Open to load paper e ee ee Insert the cut sheets a _ e eee here to bypass the roll rolls and to clear media jams media in drawers Lower the cover to remove jammed media Optional on the 8825 Drawer 2 Middle Open to load paper rolls and to clear media jams Optional on the 8825 Front Door Provides an access Drawer 3 Bottom sh waste toner Open to load paper rolls and to clear media jams Not available on the 8825 KES Synergixise25 68a0 Printer Operator Manual 5 MES Syhergixi6625 8000 Printer Operator Manual 6 PRINTER OVERVIEW RIGHT SIDE VIEW Toner Supply Access Cover Open to replace the toner cartridge Controller Option Interfaces to the client host and formats incoming prints Controller On Off Switch Switches the controller on and off Cutter Drawer Open to clear media jams in the cutter Ground Fault Protector Removes power to printer Printer On Off Power Cord if an electrical
10. Order List CAUTION Toner identified for use in the XES Synergix 8825 8830 Printer is a two component material made specifically for this printer Use of Toner that is not indicated for the XES Synergix 8825 8830 Printer will cause damage to the printer e Xerox papers vellums and film are available in various sizes weights and grades to meet your printing needs Pre packaged Supplies aE oOo oOo y O 8828 One Toner Cartridge and Waste Botte are provided installed in the XES Synergix 8825 8830 Printer Operator Manual 38 Product Specifications XES Synergix 8825 8830 Printer 1092 mm 89 2108 mm Ese C 57 1448 mm gt 117 lt lt oO 2972 mm Printer Dimensions Minimum Room Space Requirements Height 43 inches 1092 mm Width 23 inches 584 mm Depth 57 inches 1448 mm XES Synergix 8825 8830 Printer Operator Manual 39 Product Specifications XES Synergix 8825 8830 Printer Electrical Specifications Media Specifications 105 125 VAC Nominal 60 Hz Media Type 210 225 VAC Nominal 50 Hz Bond 20 Ib 20 Amp dedicated circuit Vellum 20 Ib Film 4 mil Power Consumption Tracing 4 mil 120 Watts Power Saver Mode Media Size TODD WaS ngalersiehrstaneby Roll Feed 11 inches to 36 inches 279 4 mm to 690 Watts Ready Mode 914 4 mm width 3 76 2 mm inches core diameter to 6 7 inches 170 2 mm O D Roll 2 1840 W
11. atts running is optional for the 8825 Roll 3 is not available for the 8825 Heat Dissipation Manual Bypass Feed optional for the 8825 11 inch to 36 inch 279 4 mm to 914 4 mm 6 270 BTU running Warm up Time 2 minutes Print Size i Minimum Cut Sheet 8 5 X 11 inches 216 mm Environmental Requirements x 279 mm Temperature 7 60 F 10 C to 80 F Minimum Roll Feed 11 X 8 5 inches 279 mm 27 C x 216 mm Humidity __ 20 to 80 Relative Maximum Length 48ft 15 2 m Standard with Humidity the 8825 8830 Controller 80 ft 24 4 m Maximum Elevation 7000 feet 2133 m Optional above sea level XES Synergix 8825 8830 Printer Operator Manual Audible Noise 67 dBA Maximum 40 Product Specifications XES Synergix 8825 8830 Printer 8830 Prints per Minute Bond Media First print out time for a D A1 size print is 20 seconds XES Synergix 8825 8830 Printer Operator Manual 41 XES Synergix 8825 8830 Printer Operator Manual 42 Prepared by Xerox Corporation Global Knowledge amp Language Services 800 Phillips Road Building 845 17S Webster New York 14580 9791 USA 2000 XEROX CORPORATION All rights reserved Printed in the United States of America XEROX XES Synergix and the digital box icon AccXes and acronym XES are trademarks of Xerox Corporation XES Systems Inc 2000 All other product names mentioned herein are trademarks of there respective companies All right
12. d numbers herein are trademarks of XEROX CORPORATION Windows NT Windows 95 Windows 98 and Windows 2000 are registered trademarks of Microsoft Corporation Internet Explorer is a copyright protected program of Microsoft Corporation Microsoft Word is a copyright protected program of Microsoft Corporation PowerPoint is a trademark of Microsoft Corporation Netscape is a registered trademark of Netscape Communications Corporation CorelDRAW is a registered trademark of Corel Corporation PostScript is a trademark of Adobe Systems Incorporated HP GL 2 is a trademark of Hewlett Packard Company AutoCAD is a registered trademark of Autodesk Inc ADI is a registered trademark of Autodesk Inc HDI is an acronym for Heidi Device Interface Heidi is a registered trademark of Autodesk Inc Introduction Congratulations on acquiring your new XES Synergix 8825 8830 Printer We look forward to supporting you and helping you to increase your printing productivity The integrated features the ease of operation and the reliability of your new equipment will allow you to concentrate on your business and leave the printing to your Printer or Digital Document System This operator manual provides the information that you need to become familiar with the features documentation components operations and specifications of the equipment that you purchased Be sure to check the XES Web Site XES com for the latest documentation and
13. dia View M nu ccccccccccscceccsceeeeseeeeeeeeeseeueeeeeeeeseeaes 15 MANUAL BYPASS FEED cccc cc cccccccceeeeeeeeeeseeeeeseeeeeeees 18 OFF LINE MEN U G rera e rera irere aireak ese mecsnsyzertaesceue 19 General Information sseeeeseeeeoeeeeennneeeeeeeereennnnrreeeeereene 19 Printer Menu Entry sssssesssssseeenneseseesssrrrnnrresserrrrrrrnne nn 20 1 ARUGIBICINGICAIONS xtcteceictsictrcttetaiettigteiet teeter et teeteigd 21 2 INORG coo oka cans a aa eka stato asthe 22 3 Printer Adjustments Density ceceeeeeeeee 24 4 Finisher SettingS cccccceeeeeeeeeeeeeeeseseeeeeeeeeees 25 57 DIAQNOSUCS ssc s ican ence to Seed bart sorte one ues 26 6 Billi MGlers Acncaaeareeee eae 27 PROBLEM SOE VING sitcintiiitencsaiuctinteieitenteiatiaceionauaeass 28 MEALS CodeS amanenn pant a tena 28 Me dia Jam Serenan coed tec tcnes a TAAN PESEE 29 Error Messages ei cic tscees cactccenreetinsdee deltas dapat do doaen 30 Checking for the Loss of POWET ccceeeeeeeeeeeetteees 31 Print QU PANTY occ miiia a aaae cates vtec ceases Aa aoaaa ENA 32 CARE re a 33 Replacing the Toner Cartridge seceeeeeeeeeeeeees 33 Replacing the Waste Bottle eeeeeeeeceeeeeeeeeeeee 36 Required Tasks cccccccceeeeeeseseceeeeeeeeeeeeseceeeeeeeeeeeeeeeee 37 Calling for SQInviCG sse cee ceed phic tees eats ee 37 Ordering Supplies ccnnuGincaea ean 38 PRODUCT SPECIFICATIONS iscicicsessecssveise
14. ecessary for a new roll of media 13 Squeeze the two knobs on the Baffle and lift up to open the Baffle place 14 Rotate the media roll to feed the media under the Baffle and beyond the registration window A 15 Squeeze the two knobs on the Baffle and lower the Baffle into NOTE Ensure that the lead edge of the media is flat and is not folded over itself XES Synergix 8825 8830 Printer Operator Manual 16 Center the lead edge of the media in the registration window 13 MEDIA INFORMATION Loading the Rolls of Media 17 Press down on the center of the 18 Push in the Media Roll Drawer baffle in order to lock the Baffle 19 Refer to instructions on the into position following page in order to NOTE Ensure that the lead edge of program the Media View Menu the media is still aligned in the for the media you loaded in the registration window drawer 20 Lower the output tray XES Synergix 8825 8830 Printer Operator Manual 14 MEDIA INFORMATION Media View Menu INITIALIZING MEDIA SUPPLY PRESS MEDIA TO CHANGE MEDIA TYPE WIDTH EXIT IF NO CHANGE ft E i After opening a media drawer and or loading the media the printer message 1 will prompt you to change the size and type of media in the Media View Menu The Media button on the Control Panel is the means of access to the Media View Menu The Media View Menu contains three submenus Press the Media button A in order to access the Media View
15. fault is Switch Connection detected Switches the Connect the printer on and power cord here off and to a suitable outlet PRINTER OVERVIEW FRONT VIEW front door open Toner Waste Container Replace at stated intervals KES Synergixie625 68a0 Printer Operator Manual 7 PRINTER OVERVIEW CONTROL PANEL Media Button Activates the Media Menu to select the size and the type of media that is loaded in printer Previous Button Press to move backward through the printer menus and selections XES Synergix 8825 8830 Printer Operator Manual Graphic Display Indicates the jam locations and any open doors Language Button Selects a secondary language for the message display option Message Display Provides 2 lines by 40 character alphanumeric display of printer status and menus Numeric Off line Button Keypad and and LED Cancel Clear C c Button Exit Button Press to exit from the printer menus and selections Press to turn off the LED and take the printer off line Next Button Press to move forward through the Enter Button printer menus and selections Press to enter the printer menus and to store the selections 8 POWER ON OFF Switching On and Off Switching Off 1 Press the Controller power switch PRINTER IS WARMING UP B to the Off 0 position 2 Press the printer power switch A to the off 0 position e The printer wil
16. features in the submenu that are reserved for the Service Representative The diagnostic feature is protected by a password OFF LINE MENUS Printer Menu Billing Meters BILLING METERS BILLING METERS lt METER A xxxxxxx SQUARE FEET gt lt METER B xxxxxxx FEET ff pP lt E y E E ee ee ee 4 Press the Next or the Previous button to display the total count of Meter B 5 Press the Exit to return to the Printer Menu 1 When BILLING METERS is displayed on the Control Panel press the Enter button to display the Meter A screen 2 Press the Enter button to view to total count of Meter A 3 Press Exit to return to the Printer Menu XES Synergix 8825 8830 Printer Operator Manual 27 PROBLEM SOLVING Status Codes The Printer has been designed with the user in mind therefore very few problems will be encountered But should the printer not operate correctly it has the ability in most cases to advise the user how to solve the problem The Control Panel displays advise the user of problems and how to correct them e The Graphic Fault Display flashes the appropriate LED s at the location of any problems e The Message Display shows the Status Code that is associated with any problem The Message Display also shows the instructions for correcting the problem When a problem occurs take the following actions e Observe the Control Panel displays e Observe the location of any flashing indicators on the Graphic Fau
17. firmware upgrades Our support group is available to you for further assistance The following information will be needed when you call Customer Account Name Customer Account Number Machine Type XES Synergix 8825 8830 Printer Printer Serial Number FOR SERVICE ON YOUR PRINTER Local Phone Number A Customer Service Support Representative will assist you in keeping your Printer operating and if required will arrange for a Customer Service Engineer to inspect your system and restore its performance FOR PURCHASE OF OTHER EQUIPMENT AND SUPPLIES Local Phone Number Equipment Local Phone Number Supplies A Sales Representative will assist you in evaluating your needs for other xerographic equipment that can further increase your productivity TABLE OF CONTENTS SAFETY NOTES etacectasssdecicccicdehadtaceulciace bested secsiacsbacuadete 2 PRINTER OVERVIEW cccccccccseeeeecsseueecessueeeeesesuaeeeees 5 Eeft Side VAS W icaxccavsrcyanneatas carcxeduarauarcineaad anergy cay ecavous 5 PIG SIGE VIEW merane tieds cea Cad ecect iE 6 OVO e anita cattle Seta shy ett ur dt 7 Go trol Pan l irns naea e aE 8 POWER ON OFF secs crete disc itch cc baie eu cds 9 Switching On and Off x ccecseccteieieisttcccat ccteeiel attielat ctttezareihis 9 Power Saver and Rest Mode l 10 MEDIA INFORMATION 00cccccceeeeceseseeeeeesesneeeeeeeeeeee 11 Loading the Roll Media ce ceeeeeeeeeeeeeeeeeeeeeeeeeeeee 11 Me
18. gs on page 27 and reset the value to NONE 30 PROBLEM SOLVING Checking for Loss of Power If there is a loss of power to the printer go to the right side of the printer and locate the point where the power cord goes into the printer Next to the power cord is a Ground Fault Protector as shown in the illustration Ensure that the power cord is plugged into the wall outlet and follow the instructions on the label A If power is not restored after you have followed the instructions call for service XES Synergix 8825 8830 Printer Operator Manual 31 PROBLEM SOLVING Print Quality Problem What to Do Prints are If the media is damp replace it partially deleted Prints are Go to the Printer Menu Printer Adjustments and adjust the light density overall XES Synergix 8825 8830 Printer Operator Manual 32 Media Tips e Close and seal the media package when the media is not in use e Store the media in a cool dry environment e Store roll media on end e Store the cut sheet media flat not on edge For reliable printer operation and print quality the following types of print media are recommended NOTE Be sure to set up the Media View Menu according to the size and type of media you are using e BOND PAPER Substance 20 to substance 24 xerographic roll paper or cut sheets are recommended for normal usage e VELLUM Substance 20 vellum is recommended e FILM 4 mil thickness double matte heat stable f
19. he Control Panel press the Enter button 2 Press the Enter button to select the KEYPRESS ON feature or press Next to select the ALARM ON feature and go to step 6 3 Press the Next or the Previous button in order to switch the feature ON or OFF 4 Press the Enter button in order to enter your selection press Exit if no change is required AUDIBLE INDICATORS lt ALARM ON gt pE L Press the Next button to display the next feature Press Enter to select the ALARM ON feature Press the Next or the Previous button in order to switch the feature ON or OFF Press the Enter button in order to enter your selection or press Exit if no change is required Press Exit to return to the AUDIBLE INDICATORS submenu XES Synergix 8825 8830 Printer Operator Manual 21 OFF LINE MENUS Printer Menu Timers TIMERS lt READY TO POWER SAVER xx MINUTES gt XES Synergix 8825 8830 Printer Operator Manual 22 READY TO POWER SAVER xx MINUTES INPUT NEW TIME 5 50 and ENTER 7 When TIMERS is displayed on the Control Panel press the Enter button to display the first feature 8 Press the Enter button to select the READY TO POWER SAVER feature or press Next to select the next TIMERS feature and go to step 6 to select the next feature 3 Press the Next or Previous button in order to scroll through the range of values the value of 0 will prevent the printer from entering the Power Saver mode Press the
20. hich activate an audible beeper for system events and keypad actuation s 2 Timers This submenu sets the time intervals for the Power Saver and Rest mode 3 Printer Adjustments The print density can be increased or decreased 4 Finisher Settings This submenu enables you to specify the finisher configuration type One of the three features allows you to run a test print in the off line mode Another feature displays a record of printer faults A third feature is for use by the Service Representative and is password protected 6 Billing Meters These two meters provide records of the length and area of prints produced 5 Diagnostics XES Synergix 8825 8830 Printer Operator Manual 19 XES Synergix 8825 8830 Printer Operator Manual 20 OFF LINE MENUS Printer Menu Entry PRINTER MENU lt AUDIBLE INDICATORS gt 1 Press the Off line button in order to enter the off line mode e The Message Display indicates PRINTER MENU lt AUDIBLE INDICATORSs which is the first Printer submenu 2 Press the Next button in order to scroll through the other submenus 3 Press the On line button in order to return to the On line mode NOTE For printers with the Controller installed refer to the XES Synergix 8825 8830 Controller Setup Manual to enter the Printer Menu OFF LINE MENUS Printer Menu Audible Indicators AUDIBLE INDICATORS lt KEYPRESS ON gt ra f 1 When lt AUDIBLE INDICATORS gt is displayed on t
21. ilm is recommended CARE Replacing the Toner Cartridge 1 Open the Toner Supply Access 2 Open the Toner Replacement 3 Slide door A in the direction 4 Pull the plunger B and lift the Cover package shown in order to expose the front end of the Toner Cartridge e Remove the Toner cartridge Gispenser patch 5 Release the plunger and rest the replacement cartridge on the plunger e Remove the Toner Waste mechaniem Bottle CAUTION Toner identified for use in the XES Synergix 8825 8830 Printer is a two component material made specifically for this printer Use of Toner that is not indicated for the XES Synergix 8825 8830 Printer will cause damage to the printer XES Synergix 8825 8830 Printer Operator Manual 33 XES Synergix 8825 8830 Printer Operator Manual 34 CARE Replacing the Toner Cartridge 6 Lift the used Toner Cartridge out 7 Discard the used Toner 8 Hold the new Toner Cartridge 9 Install the end of the cartridge of the printer try not to tilt the Cartridge in the Toner horizontally and shake it side to with the red cover tape into the cartridge too much in order to Replacement package side 10 or 12 times as shown rear of the printer avoid spilling toner ABOVE NOTE Ensure that the red cover tape is facing up CARE Replacing the Toner Cartridge 10 Lower the Toner Cartridge into 11 position while pushing the plunger A toward the front of the printer then release the plunger Rotate
22. l count down briefly from L9 to LO while the fuser is Switching On warming up to the operating temperature belare smira on te poner 9 e After the count down is complete the printer will be On Line and ready to print 1 Press the Printer power switch A to the on I position 2 Press the power switch B for the Controller if installed to the on I position XES Synergix 8825 8830 Printer Operator Manual 9 XES Synergix 8825 8830 Printer Operator Manual 10 POWER ON OFF Power Saver Rest Modes POWER SAVER MODE FUSER IS AT LOW REST MODE FUSER IS OFF POWER PRESS ENTER TO WARM UP PRINTER PRESS ENTER TO WARM UP PRINTER 4 pl gt lt Ci iy L preprogrammed time interval of no print activity or control panel activity 2 REST MODE In the Rest mode a minimum of power is supplied to the printer Using the printer menu you can adjust the time interval that the printer The printer will go through two stages of power conservation after a 1 POWER SAVER MODE Using the printer menu you can adjust the time interval that the printer remains remains in the Power Saver mode from 15 to 150 minutes After this preset in the Ready mode from 5 to 50 minutes After this preset interval the printer interval the printer will enter the Rest mode Refer to the Off Line Menus will enter the Power Saver mode Refer to the Off Line Menus section of this section of this manual for instructions manual for instructions A pri
23. lt Display and follow the instructions on the Message Display e f a Status Code is present on the Message Display refer to the table on this page for further corrective action e If the problem or malfunction continues call for service Status Codes The following Status Codes may appear on the Message Display Follow the instructions in the table below before calling for service Status Code C3 Explanation This code indicates a cutter problem Follow the instructions on the Message Display This code indicates a problem with Roll 1 Follow the instructions on the Message Display This Code indicates a problem with Roll 2 Optional for the 8825 Follow the instructions on the Message Display This code indicates a problem with Roll 3 Not available on the F1 F2 J1 01 J2 02 LL U1 01 XES Synergix 8825 8830 Printer Operator Manual 28 8825 Follow the instructions on the Message Display This code indicates a problem at the Cut Sheet Bypass Optional for the 8825 Follow the instructions on the Message Display This code indicates a problem in the paper path Follow the instructions on the Message Display This code indicates a problem in the fuser area Follow the instructions on the Message Display This code indicates an interlock problem Follow the instructions on the Message Display This code indicates a problem in the paper path Follow the instructions on the Message Display
24. nt request returns the printer to the on line mode MEDIA INFORMATION Loading the Rolls of Media 2 Squeeze the two knobs A 4 Lift out the used roll of media 5 Stand the roll assembly on end together in order to release the E Wo i latch Squeeze the lever at the end o the Media Roll Support Tube and remove the tube from the used roll of media 3 Rotate the roll to rewind the remaining media onto the roll 1 Raise the output tray A if necessary and then lift the handle in order to pull out the Media Roll Drawer 1 2 Optional on 8825 or 3 Not available On 8825 XES Synergix 8825 8830 Printer Operator Manual 11 XES Synergix 8825 8830 Printer Operator Manual 12 MEDIA INFORMATION Loading the Rolls of Media 7 Slide the Media Roll Support l 9 Lift the new roll into the media 10 Ensure that the Media Roll Support Tube is seated correctly on the Tube into the new roll of media drawer lead edge down and in support rollers 8 Squeeze the lever at the end of 11 Remove the tape from the lead edge of the media roll the Media Roll Support Tube and slide the tube into the roll until the size indicators on the tube match the size of the roll NOTE Ensure that all of the glue from the tape is removed from the media MEDIA INFORMATION Loading the Rolls of Media 12 If the lead edge of the roll is torn or uneven trim off the lead edge of the media NOTE Trimming is usually not n
25. outlet Never use a ground adapter plug to connect the printer to a power source that lacks a ground connection terminal This product should be operated from the type of power source that is indicated on the label If you are not sure of the type of power available consult your local power company The power supply cord is the disconnecting device for this equipment Make sure that the installation is near the socket outlet and is easily accessible Do not allow anything to rest on the power cord Do not locate the printer where someone will step on the cord continued SAFETY NOTES continued Slots and openings in the cabinet and in the back and bottom of the printer are provided for ventilation To ensure reliable operation of the printer and to protect it from overheating never position the printer so that these openings are near a radiator or heat register The printer should not be placed in a built in installation unless adequate ventilation is provided Never push objects of any kind into the slots of the printer in order to avoid touching dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the printer Never remove any covers or guards that require a tool for removal There are no operator serviceable areas within these covers Never attempt any maintenance function that is not specified in this operator manual Never defeat the inte
26. rlock switches Your printer is designed to prevent operator access to unsafe areas The covers the guards and the interlock switches are provided to ensure that the system will not operate when the covers are open Unplug the printer from the wall outlet and refer all servicing to qualified service personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the printer If the printer has been exposed to rain or water If the printer is producing unusual noises or odors If the printer or the cabinet has been damaged If you need additional safety information concerning the Printer or supplied materials you may call the following toll free number 1 800 828 6571 continued XES Synergix 8825 8830 Printer Operator Manual 3 SAFETY NOTES continued GROUND FAULT PROTECTION The printer is equipped with an additional safety feature a Ground Fault Interrupter GFI This safety device will remove all power to the printer if an electrical fault is detected by the GFI In the event that power is interrupted to the printer locate the GFI safety device located on the right side of the printer next to the power cord Check that a red indicator appears in the window A of the safety device as shown opposite If no indicator is present press and release the black RESET button B The red indicator should appear in the window and power should be restored to the printer If
27. s reserved 701P19710 November 2000 Prepared by Xerox Corporation Global Knowledge amp Language Services 800 Phillips Road Building 845 17S Webster New York 14580 9791 USA 2000 XEROX CORPORATION All rights reserved Printed in the United States of America XEROX XES Synergix and the digital box icon AccXes and acronym XES are trademarks of Xerox Corporation XES Systems Inc 2000 All other product names mentioned herein are trademarks of there respective companies All rights reserved 701P19710 November 2000
28. steiadtiatciettnetenss 39 XES Synergix 8825 8830 Printer Operator Manual 1 SAFETY NOTES Your Printer has been designed and tested to meet strict safety requirements These include safety agency examination and approval and compliance with established environmental standards Please read the following instructions carefully before operating the Printer and refer to them as needed to ensure the continued safe operation of your printer Follow all warnings and instructions that are marked on or supplied with the product Unplug the printer from the wall outlet before cleaning the exterior Always use materials specifically designated for the Printer Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this operator manual for the correct cleaning methods Never use supplies or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use this product near water wet locations or outdoors XES Synergix 8825 8830 Printer Operator Manual 2 This product is equipped with a three wire grounding type plug i e a plug having a grounding pin This plug will only fit into a grounding type power outlet This is a safety feature To avoid the risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the
29. the Toner Cartridge back and forth until the cartridge locks into position in the rear drive collar CAUTION Remove the red cover tape carefully Do not remove the clear perforated seal 12 Remove the red cover tape A from the Toner Cartridge do not remove the seal B under the tape 13 Close the cover 14 Close the Toner Supply Access Cover on the printer XES Synergix 8825 8830 Printer Operator Manual 35 XES Synergix 8825 8830 Printer Operator Manual 36 CARE Replacing the Toner Waste Bottle 1 Open the Front Door and 2 Seal the used Toner Waste 3 Attach the stopper to the side of 6 Discard the used Toner Waste remove the Toner Waste Bottle Bottle B with the stopper C the new Toner Waste Bottle Bottle in the Toner Replacement A attached to the side of the bottle 4 Install the new Toner Waste package and dispose of the Bottle package in an approved waste container 5 Close the Front Door CARE Required Tasks Calling for Service Perform the following tasks as required CAUTION Toner identified for use in the XES Synergix 8825 8830 Printer is a two component material made specifically for this printer Use of Toner that is not indicated for the XES Synergix 8825 8830 Printer will cause damage to the printer e Replace the Toner Waste Bottle each time a new Toner Cartridge is installed Refer to Replacing the Toner Cartridge in this section of the operator manual CAUTION Do not
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