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Xerox 8400 Printer User Manual

1. 8400 004 Phaser 8400 Color Printer 2 41 Specialty Paper Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 3 Insert the paper into the tray with the side to be printed faceup with the top of the page toward the front of the tray 8400 092 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 5 Atthe printer s front panel a b c d Select Printer Setup then press the OK button Select Paper Handling Setup then press the OK button Select Tray 2 3 or 4 Paper Type then press the OK button Select Special then press the OK button to save your selection Phaser 8400 Color Printer 2 42 Specialty Paper 6 In the printer driver a Select the High Resolution Photo print quality mode b Select the appropriate tray as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 43 Specialty Paper Printing Postcards and Trifold Brochures Postcards and trifold brochures can be printed from any tray Both postcards and trifold brochures can be printed on two sides To order Phaser Premium Postcards Phaser Trifold Brochures or other supplies contact your local reseller or visit the Xerox web site at www xerox com office su
2. 0 2 0 0 eee eee 3 34 Quick Install Steps for Mac OS X Version 10 2 Rendezvous 3 35 Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 3 36 Novec UNGI die S truce cee e a IPIE Edu Oe eae ees wee ea as 3 39 Configuration Software for NetWare Networks 0 0000 e eee eee 3 39 OUI SCID 3 39 Advanced SUID errea uae dra oec deeded deed doi a docu de 9 o eee obs ed des 3 30 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup 3 40 Novell NetWare Troubleshooting 0 0 20 0 00 c nnan eeraa 3 40 UND ANU 25 oe toe ae bnt eee aes oe eas an bees Aeneas Se eee ae 3 44 Quick Install Steps 22 dum dos rd to Rus senso ea medo d 5 edic sd x rd e EREN 3 44 Additional Resources 0 0 0 eee es 3 45 4 Troubleshooting Automatic Diagnostic Tools 0 0 eect ne eens 4 2 PhaserSMART Technical Support 0 0 0 eee eens 4 2 Eront Panel Button 20 43 0259 2 1406 0 or does erri Gate ERRE GE eo Rekawmenes 4 2 PRES SGOUDUs each ux Uo a cag Ue Ud Oars eu mow es Gas quac UE creases 4 2 Paper Vamis 24 s64 544 454 vec oo 0 ears be oe ee ee EE oe ESSA ERE NE 4 3 Jamat he Exit COVED guint ou sents Ga sds eben kebab dem ado E d Sides as d Pda d di edd 4 3 Jamiel the FOM 4 OV Cl lt u edd aoe acs oes eee es Wa PULSES qu NE quA Ed Se 4 7 Jamia at Tray S PEF 1 S
3. 4 12 I nnd bra NI nm 4 13 Print ual Problems a i och 6 osa us Vor mes vive Py ax UBRO REUS qubd ue ORE FAR da 4 17 Paper Ve eae a E EDIR EEEE S 4 17 Diagnosing Print Quality Problems 0 000 c cece eee 4 18 Color Settings nannan nnua eee rrr 4 19 Phaser 8400 Color Printer lv Contents AEN ETT 4 20 ZEIGT ose senes hcm UPEERQ ERE PERPE SEPA AE ERAS HE RES 4 20 Emptying the Waste Tray iss ases vacent aes Er d uer 9e uem 9 9a eon ea 4 23 Replacing the Maintenance Kit 0 2 0 0 eee ees 4 25 Cleaning the Paper Release Blade 44 2529 Re 9 9m endows 4 27 Cleaning the Maintenance Kit Wiper Blade 0 0 0 eee eee eee eee 4 29 Cleaning the Outside of the Printer 0 0 0 4 30 Front Panel Message us choris ene pte wae bene anes eae eee ones ours 4 3 Status IMICSSACES ocacsdescn scd ab otens Edo Gh Roo deer bow uet d eee dcm dure se 4 3 Piros QU Warning Sees casket tesda Var bra rice ar oe ee d dodi ee Mode bee ee heat 4 32 Moving and Repacking the Printer 0 0 0 eee eee 4 36 Precautions for Moving the Printer 0 0 0 0 cece ccs 4 36 Moving the Printer Within the Office 0 0 0 eee 4 37 Preparing the Printer for Shipment 0 0 00 cece eee 4 39 Additional Resources 0 0 0 nunnan nnno nnee ereere 4 42 n fFCP s 4 42 MM OSINIAIRY cse pad o ie Gee EEUSOPCRISSSAUEURONIE TENES TERMS E T RS 4 42 bu og5u c r 4 42
4. Watermarks o o Negative Images o o Job Completion Notification O O 4 Secure Print E E E ni HN Proof Print EH B a m Saved Print Et m m Bl BH e Supported B Must have DX features O Only available when your printer is connected to your computer over a network Phaser 8400 Color Printer 1 11 Phaser 8400 Color Printer Managing Your Printer This topic includes B Printer s IP Address on page 1 12 B CentreWare Internet Services IS on page 1 12 B PhaserSMART on page 1 13 B PrintingScout on page 1 13 Note The information in this section applies only to network printers There are a number of resources available to help you get the best quality prints from your printer Printer s IP Address You need your printer s IP address if you change printer settings through CentreWare IS Follow these steps to identify your printer s IP address 1 Atthe printer s front panel select Information then press the OK button 2 Select Printer Identification then press the OK button CentreWare Internet Services IS CentreWare IS a printer management tool that helps users and administrators accomplish many tasks It is available on all networked printers With CentreWare IS you can Configure and manage multi vendor printers Access remote diagnostics and troubleshooting information for printer problems Monitor printer and supply status Link to software updates and Technical Support
5. 2 For Tray 1 m Load paper into the tray m Adjust the paper guides to fit against the paper NER WR Ut H KG Q 8400 075 ca MADRE WR D 7 IIS Same 8400 008 t a Phaser 8400 Color Printer 2 3 Changing Paper 3 For Tray 2 3 or 4 m Adjust the paper guides to fit the paper size Press the length and side guides until the arrows on the guides match the appropriate paper size and the guides click into place W Load paper into the tray Note When the paper guides are adjusted correctly for Tray 2 3 or 4 there may be a small space between the paper and the guides 8400 003 8400 004 Note Do not load paper above the fill line inside the tray 4 For Tray 2 3 or 4 insert the tray into the printer slot and push it completely to the back of the printer 8400 005 Phaser 8400 Color Printer 2 4 Changing Paper 5 Set paper settings when prompted at the printer s front panel or in the front panel Paper Handling Setup menu m Tray 1 Set the paper size and type m Tray 2 3 or 4 Set the paper type For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Phaser 8400 Color Printer 2 5 Phaser 8400 Color Printer Supported Papers This topic includes m Paper Usage Guidelines on page 2 6 m Paper Storage Guidelines on pag
6. B Contact your system administrator to ensure that configuration is made according to your company guidelines m Configure your PC with a unique address such as 192 1 1 1 If you have a TCP IP address then follow these steps to verify the IP address for your PC a Click Start then click Run b Enter winipcfg in the Open field If the file is not found TCP IP may not be installed Cc Click OK d Select your network adapter from the list The IP address is listed in the IP Address field Note For more information about installing and configuring TCP IP in Windows environments go to your Microsoft Windows documentation Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Copyright 2005 Xerox Corporation All Rights Reserved 3 26 Windows 98 and Windows Me Quick CD ROM Install Steps 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement E DM m In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next d
7. CentreWare IS uses TCP IP your printer s IP address to communicate directly with an embedded web server on the printer CentreWare IS runs on any TCP IP enabled computer with a web browser Launching CentreWare IS To launch CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 For detailed information about CentreWare IS software click HELP on the upper right of the CentreWare IS screen For more information about CentreWare IS go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 1 12 Managing Your Printer PhaserSMART PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 Select Support 4 Select the Technical Support link to a
8. YS i aeo Primary WINS Server optional Secondary WINS Server optional T Click Save Changes when you are finished entering the settings Other Resources For more information about network setup and troubleshooting go to Reference Connections amp Networks on the User Documentation CD ROM Phaser 8400 Color Printer 3 8 Phaser 8400 Color Printer Printer Management Software This topic includes m Using CentreWare Software on page 3 9 m Using Printer Management Features on page 3 11 Using CentreWare Software CentreWare Internet Service IS CentreWare IS is a printer administration and support tool using web technology With CentreWare IS software you can access printer status and manage your printer over a TCP IP network using a web browser CentreWare IS enables you to m Receive printer status and manage printers independent of network servers and operating systems m Define a link to your local web server s support page m Access online manuals and technical support information by using built in links to the Xerox web site CentreWare IS provides an easy to use consistent interface that you can use for most configuration tasks CentreWare IS requires only a web browser and a TCP IP connection between the printer and the network in Windows Macintosh or UNIX environments TCP IP and HTTP must be enabled in the printer For complete information about CentreWare IS see the CentreWare IS Online
9. gom 3 E M 4 Turn on the printer and if necessary repeat gt _ _ _ ESS z er Step 1 ET 5 f the problem continues follow the steps for G Predominate Light Stripes Predominate Light Stripes 1 Open the exit cover inspect the paper exit All four color bars are missing on the test page area for debris and if necessary remove the debris 2 Under the exit cover lift the green guide wipe the white plastic paper release blade with a lint free cloth then close the exit cover 3 Open the side door on the right panel remove the orange maintenance kit wipe the clear plastic wiper blade with a lint free cloth replace the maintenance kit then close the side door 4 fthe problem continues follow the steps for Random MuR sh nc EN NN Stripes Phaser 8400 Color Printer 4 18 Print Quality Problems Diagnosing Print Quality Problems Continued Problem Solution Smudges or Smears 1 Atthe printer s front panel select Smudges or smears appear on the page Troubleshooting select Print Quality Problems select Remove Print Smears then press the OK button The printer will clean the ink from the rollers by running several sheets of paper through the printer 2 Repeat Step 1 up to 3 times if the smears still appear 3 If the problem continues verify that a supported paper type is being used At the printer s front panel select Information select Information P
10. 1 5 Printer Tour Color Xerox Phaser color printers embody 20 years of printing experience While different models are optimized for tasks such as fast easy office printing or complex large format graphic arts applications all Phaser color printers share important characteristics that contribute to the Xerox reputation for color image quality Solid ink printers provide superior color print quality This is achieved by the unique printing process of solid ink technology as well as the Phaser printer controller Working in unison with advanced printer driver software your printer incorporates capabilities such as custom color tables for color accuracy The proprietary TekColor correction applies the best color correction mode to each element on the page This results in bright vivid colors in solid fill areas good detail in photographs and crisp text Your printer also uses True Adobe PostScript 3 for the most accurate page rendering and image quality Together these features combine to give you consistently high quality results for a broad range of printing needs For more information about color and your printer go to Reference Printing Using Color on the User Documentation CD ROM Resources You can obtain information regarding your printer and its capabilities from the following sources Information Source Setup Guide Packaged with printer Quick Reference Guide Packaged with printer Warranty Packaged with printer Supplies
11. A User Safety B Warranty C Printer Specifications E Material Safety Data Sheet F Product Recycling and Disposal Phaser 8400 Color Printer y Phaser 8400 Color Printer Features This section includes Printer Tour on page 1 2 Front Panel on page 1 7 Printer Drivers on page 1 10 Managing Your Printer on page 1 12 Printer Settings on page 1 14 Fonts on page 1 20 Registering Your Printer on page 1 24 Copyright 2003 Xerox Corporation All Rights Reserved 1 1 Phaser 8400 Color Printer Printer Tour This topic includes Printer Features on page 1 2 Available Configurations on page 1 3 Front View on page 1 4 Side View on page 1 4 Back View on page 1 4 Top View on page 1 5 Printer Options and Upgrades on page 1 5 Color on page 1 6 Resources on page 1 6 Printer Features The Phaser 8400 Color Printer embodies many features to meet your printing needs m Great performance and superior print quality m 24 pages per minute ppm with consistent vibrant artifact free color prints m 6 second first page out color prints gm Upto512 Mbytes of RAM m Flexible paper handling m Standard 525 Sheet Feeder main tray m Standard 100 Sheet Multi Purpose Tray m Two optional 525 Sheet Feeders BH Accommodates a wide range of media types m Wide variety of productivity features m High quality color m Easy to replace ink sticks m PhaserSMART online troubleshooting E
12. CentreWare IS provides an embedded web server to help manage configure and troubleshoot the printer from your computer m Usage Analysis Tool provides cost tracking that logs each job and the cost for each page m PrintingScout provides on screen notification and guidance if the printer needs help m MaiLinX email notifies a specific person when supplies or maintenance are needed m MaiLinX allows printing to your network printer from anywhere you have email Copyright 2005 Xerox Corporation All Rights Reserved 1 2 Printer Tour Available Configurations The Phaser 8400 Color Printer has five configurations Features Printer Configuration 8400B 8400BD 8400N 8400DP 8400DX Maximum Print Speed 24 24 24 24 24 Memory Mbytes 128 256 128 256 256 Up to 512 Mbytes Optional Hard Drive No Optional Optional Optional Standard PostScript Fonts Yes Yes Yes Yes Yes PCL Fonts Yes Yes Yes Yes Yes Japanese Fonts Optional Optional Optional Optional Yes Job Pipelining No Yes No Yes Yes Automatic 2 sided Printing Optional Standard Optional Standard Standard Tray 1 100 Sheet Standard Standard Standard Standard Standard Multi Purpose Tray Tray 2 525 Sheet Feeder Standard Standard Standard Standard Standard Tray 3 525 Sheet Feeder Optional Optional Optional Optional Standard Tray 4 525 Sheet Feeder Optional Optional Optional Optional Optional USB Parallel Connection Standard Standard Standard Stan
13. For the back of your front cover to remain blank you must include a blank page following the front cover page To select cover pages in a supported driver Windows 9 Windows Me PostScript driver On the Output Options tab select First Page Only or First and Last Pages then select the tray to use for the covers from the Source drop down list Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab under Cover Pages select First Page Only or First and Last Page then select the tray to use for the covers from the Source drop down list Mac OS 9 driver In the Print dialog box click General select First Page then select the tray from the drop down list Mac OS X version 10 1 and higher driver a In the Print dialog box select Paper Feed then select First Page From b In the Printer Features dialog box select Last Page Paper Source Printing Secure Proof and Saved Print Jobs Note These features are available if your printer has DX features These jobs are stored on the hard drive and remain in the printer even when it is turned off Choose one of the following special job types m Secure Print Prints confidential documents Your four digit numeric password protected jobs are stored on the printer s hard drive The jobs print only after the four digit number is entered at the printer s front panel The jobs are automatically deleted from the hard drive after p
14. Go to Setting an IP Address in this section Standalone Cable or DSL Network Connection For information about setting up a cable or DSL connection for your printer go to www xerox com office infoSMART to view Document 33188 entitled Basic TCP IP Tutorial and Home Networking Guidelines Setting an IP Address If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer over Ethernet follow the procedure for automatically setting the printer s IP address The printer and computer s must have unique IP addresses It is important that the addresses are similar but not the same For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 For more information go to www xerox com office infoSMART to view Document 18545 Copyright 2003 Xerox Corporation All Rights Reserved 3 2 Connections and IP Address Automatically Setting the Printer s IP Address Use the Phaser installer on the Printer Installer and Utilities CD ROM to detect and or assign an IP address to your printer For further instructions insert the Printer Installer and Utilities CD ROM into your computer s CD ROM launch the installer then follow the prompts for in
15. Phaser 8400 Color Printer 4 34 Front Panel Messages Errors or Warning Messages Description Continued Message Power Down Error Waste Tray not Emptied Description The printer is not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Power Down Error Maintenance Cartridge not removed The printer is not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Power Down Error Waste Tray not Emptied and Maintenance Cartridge not Removed The printer is not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Power Down Error Head not Parked The printer is not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Power Down Error Printer not ready to ship The printer is not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Printer Error Press i For the latest information go to www xerox com office or contact your local service provider Fast cool down mode is x 96 Complete Do not move printer until cool Remove maintenance kit for shipping See manual for details The ink is cooling Do not move the printer until Ready for Power off is displayed Standard shutdown 1 minute or less Shutting down use power switch to
16. Steady green Ready to print or Power Saver mode Blinking yellow Warning continues to print Blinking red Error condition Steady red Startup sequence Graphic display shows status messages and menus Cancel button Cancels the current print job Back button Returns to the previous menu item Up Arrow button Scrolls upward through the menus Down Arrow button Scrolls downward through the menus OK button Accepts the setting selected Information i button Displays a help message with information about the printer such as printer status error messages and maintenance information m The top section displays status messages for the printer m The bottom section displays the front panel menus Error and Warning Messages When there is a problem with the printer the front panel displays 1 an error or warning message Press the i button 2 for more information about the error or warning message and ways to solve the problem 2 8400049 Phaser 8400 Color Printer Front Panel Print Icon When the print icon appears before a title on the front panel display press There are a number of information pages accessible through the front panel cl the OK button to print that page Menu Map The Menu Map is a visual representation of the front panel settings and information pages To print the Menu Map 1 At the printer s front panel select Information then press th
17. Supported Envelopes Supported Papers All envelopes should be printed single sided only Ink may be missing around the seams of some envelopes Go to Reference Printing on the User Documentation CD ROM for information on how to maximize print quality and print custom size envelopes Caution Only use the types of envelopes supported in this table Attempting to print other types of envelopes may cause the printer to jam Print these envelopes from any tray Print these envelopes from Tray 1 only 10 Commercial 4 12 x 9 5 in DL 110 x 220 mm C5 162 x 229 mm 5 1 2 Baronial 4 375 x 5 75 in 6 3 4 3 625 x 6 5 in Monarch 3 87 x 7 5 in Booklet 6 x 9 in Lee A7 5 25 x 7 25 in Choukei 3 Gou 120 x 235 mm Choukei 4 Gou 90 x 205 mm The leading and trailing edge margins for these envelopes are 20 mm The leading and trailing margins for all other envelopes are 15 mm Z A 8400 088 Note SG S 8400 089 Envelopes with side seams and end flaps may jam Phaser 8400 Color Printer 2 7 Supported Papers Supported Papers Transparencies and Other Specialty Media O o o Ig id imd s Paper Size Paper Type Paper Weight Description 5 O SF o Q ES SES 3 OMS LEANA Letter 8 5 x 11 in Plain Paper 60 122 g m 16 32 Ib Bond e or A4 210 x 297 mm or Letterhead 122 220 g m 32 40 Ib Bond Transpar
18. Troubleshooting on the User Documentation CD ROM You can also access PhaserSMART Technical Support through CentreWare Internet Services Launch your web browser a Enter your printer s IP address in the browser s Address field http XXX XXX XXX XXX b Select Support C Select the Technical Support link to access PhaserSMART Additional Resources Information about creating a generic print queue in a specific workstation environment can be found in the Xerox infoSMART Knowledge Base at www xerox com office infoSMART Access the Xerox web site for the latest CentreWare for UNIX drivers at www xerox com office support Select Download Software Drivers amp Utilities Select your printer your platform UNIX and the printer driver files you want Click Go to Downloads Select the appropriate CentreWare printer driver for your platform e290 9 Also download the PrinterPackage XPXX It provides the printer specific features of CentreWare for UNIX driver Phaser 8400 Color Printer 3 45 Phaser 8400 Color Printer Troubleshooting This section includes Automatic Diagnostic Tools on page 4 2 Paper Jams on page 4 3 Print Quality Problems on page 4 17 Maintenance on page 4 20 Front Panel Messages on page 4 31 Moving and Repacking the Printer on page 4 36 Additional Resources on page 4 42 For network troubleshooting go to Reference Connections amp Networks on the User Documentation
19. driver Mac 2 19 driver Windows 2 17 changing paper guidelines for loading paper 2 2 cleaning the printer 4 30 CMYK color sampler pages 2 22 color system 2 20 color conversion 2 21 correction 2 21 differences between printer and monitor 2 21 generation 2 20 image smoothing 2 59 matching 2 21 RGB Vivid 2 21 sampler pages 2 22 SRGB Display 2 21 Color Connection 1 24 color correction select in driver 2 22 colors change settings 4 19 configurations 1 3 connection cable or DSL 3 2 Ethernet 3 2 parallel 3 2 3 5 USB 3 2 3 4 contrast front panel 1 19 cover pages 2 60 creating multiple presets Mac 2 19 creep 2 56 custom size paper guidelines for printing 2 52 printing from Tray 1 2 53 customer replaceable parts 2 64 D DDNS 3 8 Phaser 8400 Color Printer Index 1 deleting print jobs 2 63 proof print jobs 2 63 saved print jobs 2 63 secure print jobs 2 63 DHCP enabling 3 7 diagnostic tools 4 2 digital photo paper guidelines for printing 2 40 DNS local domain name space database 3 8 resolver protocol 3 7 servers 3 8 setup using CWIS 3 8 downloading fonts CentreWare Font Management Utility 1 22 from a Mac 1 23 driver changing settings for Mac 2 19 changing settings for Windows 2 17 color correction 2 22 features 1 11 information 1 10 installation 1 10 print quality modes 2 19 select paper orientation 2 24 selecting booklet printing 2 56 selecting cover
20. go to Centre Ware IS Online Help Usage Profile Reports The printer generates reports accessed through CentreWare IS that detail printer usage Usage profile reports track multiple items including m Printer information such as printer name date installed total pages printed options installed and network ID m Supplies usage data such as toner or ink By tracking supplies usage you can order supplies before they reach their end of life m Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is used m Job characteristics such as size and timing of jobs Setting Up Usage Profile Reporting 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Phaser 8400 Color Printer 3 12 Printer Management Software 3 Click Jobs Click Usage Profile to view the Usage Profile Reports page gt 5 Click the Usage Profile Properties link Follow the instructions on the page to set up reports 6 Click Save Changes For complete information about Usage Profile reporting including descriptions of each field in the report go to Centre Ware IS Online Help Using CentreWare IS Note To send usage profile reports using email the MaiLinX must be properly set up using MaiLinX Alerts on page 3 11 1 Enter your printer s IP address into the browser to connect to the printer using Centre
21. that the printer to which this declaration relates is in conformity with the following standards and other normative documents Following the provisions of the Low Voltage Directive 73 23 EEC and its amendments EN 60950 IEC 60950 Equipment Safety of Information Technology Equipment including Electrical Business Following the provisions of the Electromagnetic Compatibility Directive 89 336 EEC and its amendments EN 55022 1998 CISPR 22 Limits and Methods of measurement of radio interference characteristics of Information Technology Equipment Class B EN 61000 3 2 1995 A1 1998 A2 1998 IEC61000 3 2 Part 3 Limits Section 2 Limits for harmonic current emissions equipment input current less than or equal to 16A per phase EN 61000 3 3 1995 IEC61000 3 3 equal to 16A Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current less than or EN 55024 1998 CISPR 24 CISPR 24 Immunity Phenomena Electrostatic Discharge Basic Standard IEC 61000 4 2 1995 Information technology equipment Immunity characteristics Limits and methods of measurement Test Specification 6 kV Contact 10 kV Air Radio Frequency Electromagnetic Field radiated IEC 61000 4 3 1995 80 1000 MHz 3 V m 8096 AM 1 KHz Fast Burst Transients IEC 61000 4 4 1995 5 50 Tr Th ns 5 kHz Rep Freq 0 5 kV Si
22. 4 4 13 media 2 10 storage 2 10 type 2 11 paper guides adjusting guides in Tray 2 3 or 4 2 4 2 14 2 28 2 33 2 37 2 41 2 42 2 46 2 50 adjusting in Tray 1 2 3 2 13 2 27 2 32 2 36 2 39 2 40 2 45 2 49 2 53 paper release blade cleaning the blade 4 27 paper usage guidelines 2 6 parallel cable connection 3 2 3 5 Phaser installer 3 3 PhaserSMART 1 13 4 2 accessing 4 2 Technical Support 4 2 4 42 postcards guidelines for printing 2 44 printing 2 44 printing from Tray 1 2 45 printing from Tray 2 3 or 4 2 47 removing from packaging 2 44 Power Saver 1 15 timeout 1 15 predominate light stripes 4 18 primary colors 2 20 print processing time 2 16 speed 2 16 print fonts from front panel 1 21 print icon 1 9 print job factors affecting 2 16 Phaser 8400 Color Printer Index 4 printer advanced setup for Novell Netware 3 39 cleaning the outside 4 30 CMYK colors 2 20 color 2 20 creating multiple presets Mac 2 19 diagnostic tools 4 2 drivers 1 10 electrical safety A 1 electrical systems 1 15 features 1 6 help 2 16 2 18 installation 3 3 3 15 3 27 installation for Windows NT 4 x 3 22 IP address 1 12 Job records 3 11 language 1 19 maintenance 4 20 memory 2 16 performance 2 16 preferences 2 17 producing colors 2 20 quick install steps Unix Linux 3 44 quick setup for Novell NetWare 3 39 registering 1 24 resources 1 12 safety requi
23. 8400 004 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 8400 Color Printer 2 37 Labels Business and Index Cards 3 Insert the labels into the tray with the side to be printed faceup with the top of the page toward the front of the tray 8400 081 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 5 Atthe printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button C Select Tray 2 3 or 4 Paper Type then press the OK button d Select Label then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 38 Labels Business and Index Cards Printing Business and Index Cards in Tray 1 1 Insert the cards into the tray with the side to printed facedown with the top of page against the rollers 8400 075 Note Do not load paper above the fill line inside the tray 3 Atthe printer s front panel press the OK button if the paper type is correct a Ifthe type of paper is not correct select Change then press the OK button b Select the paper size then
24. Address Using CentreWare Internet Services IS CentreWare IS is a printer administration and support tool using web technology With CentreWare IS software you can access printer status and manage your printer over a TCP IP network using a web browser For more information go to Explore CentreWare IS on the User Documentation CD ROM After setting the printer s IP address you can modify the TCP IP using CentreWare IS 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Properties on the left side of the printer s main CentreWare IS page Open the Protocols folder then click TCP IP Enter or modify your printer s settings then click Save Changes at the bottom of the page dE ul E n Using Host Names with the Domain Name Service DNS The printer supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address Phaser 8400 Color Printer 3 7 Connections and IP Address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the printer for DNS supply a maximum of two DNS name server IP addresses There are two ways to set up the printer m TCP IP Go to DNS Setup Using CentreWare Internet Services m DHCP Go to
25. CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 4 Phaser 8400 Color Printer Automatic Diagnostic Tools This topic includes B PhaserSMART Technical Support on page 4 2 m Front Panel i Button on page 4 2 B PrintingScout on page 4 2 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality PhaserSMART Technical Support PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhasersMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Goto www phaserSMART com 2 Enter your printer s IP address in the browser address window If you have other questions or problems click the appropriate PhaserSMART Technical Support topic to continue Front Panel i Button The front panel information button i button on your printer provides a wealth of information about your printer and how it works You can press the i button at any time to get additional information about the messages displayed on the front panel PrintingScout PrintingScout installed with your printer driver and available only with Windo
26. CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically 3 Double click the installer on the Printer Installer and Utilities CD ROM to install the printer driver Mac OS 9 x 1 Open the Chooser then click the LaserWriter printer driver 2 Select the printer 3 Click Create to create the desktop printer Mac OS X Versions 10 1 and 10 2 1 Open Print Center 2 Click Add Printer then select the printer 3 Click Add Note For more information go to www xerox com office infoSMART to view Document 2562 Copyright 2005 Xerox Corporation All Rights Reserved 3 31 Macintosh Enabling and Using TCP IP This section provides installation and troubleshooting steps for Macintosh Mac OS 9 through Mac OS X version 10 2 Quick Install Steps for Mac OS 9 x Setting Up the Macintosh Ethernet Port for TCP IP Perform the following procedure to set up your Macintosh TCP IP 1 Click Control Panels from the Apple menu Click TCP IP 2 3 Click Ethernet from the Connect via menu 4 Specify one of the following methods for the Macintosh to obtain its IP address m Manually m DHCP Note If you select to set up the printer manually specify the IP address in the dialog box You must also enter information for the Subnet Mask Router Address and Name Server Address 1f needed 5 Close the dialog box Creating an LPR Printer with LaserWriter 8 5 1 or Higher 1 O
27. Follow the Use Walk Up Technology instructions displayed T Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Other Methods of Installation Install your printer on a Windows 98 or Windows Me network using one of these methods m Xerox TCP IP Port Monitor m PhaserPort Software Xerox TCP IP Port Monitor The Windows installer installs the Xerox TCP IP Port Monitor The Xerox TCP IP Port Monitor can be used to add or remove TCP IP ports Adding a Port Open Printer Properties for the printer you would like to attach to the new TCP IP port Click Start click Settings then click Printers Right click the printer to be attached to the new TCP IP port then click Properties Click the Details tab then click the Add Port button Select Other From the list of available printer port monitors select the Xerox TCP IP Port then click OK portae Phaser 8400 Color Printer 3 27 Windows 98 and Windows Me Configuring a Port The Xerox TCP IP Printer Port Wizard guides you step by step through the following procedures B Choosing a name for the new port m Identifying a printer by its DNS Name or IP Address m Alternatively Identifying a printer using the automatic Printer Discovery feature 1 Click Next to proce
28. General select TekColor from the drop down list then select the desired correction for Color Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list then select the Print Quality Color tab Select the desired mode for Color Correction Color Sampler Pages Sampler pages for CMYK and RGB color can be printed at the printer s front panel To print the CMYK Sampler Page or RGB Sampler Page 1 2 3 Select Information then press the OK button Select Sample Pages then press the OK button Select either CMYK Sampler Pages or RGB Sampler Pages then press the OK button to print Phaser 8400 Color Printer 2 22 Phaser 8400 Color Printer 2 Sided Printing This topic includes m Automatic 2 Sided Printing on page 2 23 m Binding Preferences on page 2 24 Automatic 2 Sided Printing Your printer must be an 8400BD 8400DP or 8400DX configuration to perform automatic 2 sided printing The 8400B and 8400N configurations may be upgraded to include this feature Guidelines To print a 2 sided document verify that you are using the following ranges Weight Size Tray Plain paper Legal Executive Statement US Folio B5 ISO B5 JIS All Trays 60 122 g m 16 32 Ib Bond Postcards All Trays 176 g m 65 Ib Cover Trifold Brochures Tray 1 176 g m 65 Ib Cover Weatherproof Paper All Trays 100 g m 27 Ib Bond Custom siz
29. Guide Packaged with printer Reference Guide Packaged with printer User Documentation CD ROM Printer Management Tools www xerox com office infoSMART Knowledge Base www xerox com office infoSMART PhaserSMART www phaserSMART Technical Support www xerox com office support Information Pages Front panel CentreWare IS m Printer Driver Phaser 8400 Color Printer 1 6 Phaser 8400 Color Printer Front Panel This topic includes Front Panel Features on page 1 7 Front Panel Layout on page 1 7 Error and Warning Messages on page 1 8 Print Icon on page 1 9 Menu Map on page 1 9 Information Pages on page 1 9 Front Panel Features The front panel m Displays the printer s operating status for example Printing Ready to Print printer errors and warnings m Prompts you to load paper replace supplies and clear jams m Enables you to access tools and information pages to help resolve problems m Enables you to change printer and network settings Go to Reference Features Printer Settings on the User Documentation CD ROM for details about front panel settings Front Panel Layout The front panel on your printer has three components Multi colored LED light Graphic display Six button cluster Copyright 2005 Xerox Corporation All Rights Reserved 1 7 The Graphic Display has two sections 8400 048 Front Panel Status Indicator LED Blinking green Printer is busy or in Standby mode
30. Job Accounting The printer stores information about print jobs in a log file The log file is stored either in the printer s memory or on an optional hard disk if one 1s installed in the printer If the log file is stored in the printer s memory it is lost when the printer is reset It is recommended that a hard disk be used for job accounting The log file lists job records Each record contains fields such as user name job name pages printed job times and toner and ink used Not all fields are supported by all printers For information go to CentreWare IS online help or CentreWare Web online help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the printer with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide less information about the job Job accounting is available through CentreWare IS and CentreWare Web Using CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 On the right side of the main CentreWare IS page click Jobs The Job Accounting Links page provides links that enable you to browse download and clear job accounting records For complete information on CentreWare IS job accounting including clearing
31. Port Enter the IP address for your printer and a printer name of 31 characters or less no spaces Select OK 8 Venfy that the new IP address you entered 1s listed correctly If the check box next to the IP address 1s not checked select the check box then click Next ES SS N Phaser 8400 Color Printer 3 22 Windows NT 4 x Configuring the Printer 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive then click Have Disk 2 Click the Browse button and select the directory containing the Windows NT drivers 3 Select the INF file then click Open Verify that the path and filename are correct then click OK 4 Select the correct printer then click OK 5 Enter a name for the printer select whether you want that printer to be the default then click OK 6 Select one of these options m If the printer is not shared click Next m If the printer is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next 2 Select one of these options m Click the Finish button if the data presented is correct Proceed to step 3 m Click the Back button to correct the data 1f incorrect then click Finish when the data is correct Proceed to Step 3 3 If you printed a t
32. PostScript print driver m Verified that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly m Printed and kept a current copy of the Configuration Page For information about using the front panel or printing a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM Verifying Settings 1 Right click Network Neighborhood on the desktop then click Properties 2 Click the Configuration tab A list of installed network components appears for the following items m Client for Microsoft networks m Xerox TCP IP Port Monitor Phaser 8400 Color Printer 3 29 ONO Windows 98 and Windows Me If you are running CentreWare DP verify the following m Novell Networks You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks m TCP IP Networks No additional software is required but your printer must have a valid TCP IP address assigned If any of the above protocols or services are not installed install the necessary components and restart the system When the system is restarted return to this document Click Start click Settings then click Printers The Printers window appears Right click the printer icon then click Properties
33. Select the Details tab Verify the following a The printer driver name in the Print Using the Following Driver list If necessary re select or install a new printer driver b The Port name in the Print to the Following Port list If necessary re select the correct name Send a print job to the printer If the printer does not print access PhaserSMART Technical Support from the Troubleshooting tab of the Windows printer driver or go to www xerox com office support Phaser 8400 Color Printer 3 30 Phaser 8400 Color Printer Macintosh This topic includes Requirements on page 3 31 Enabling and Using EtherTalk on page 3 31 Enabling and Using TCP IP on page 3 32 Quick Install Steps for Mac OS 9 x on page 3 32 Quick Install Steps for Mac OS X Version 10 1 on page 3 34 Quick Install Steps for Mac OS X Version 10 2 Rendezvous on page 3 35 Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 on page 3 36 Requirements A workstation with the appropriate printer driver installed B A working knowledge of the operating system System 9 0 or higher being used on the workstation m Proper cabling to connect the printer to the network Enabling and Using EtherTalk If you use EtherTalk Macintosh computers do not require IP addresses 1 Open the AppleTalk Control Panel Verify that the Ethernet port is the selected network port 2 Insert the Printer Installer and Utilities
34. User Safety on the User Documentation CD ROM Your printer needs little maintenance to keep it producing quality prints Order an extra maintenance kit standard capacity or extended capacity when the printer s front panel displays a warning that the maintenance kit is low or near the end of its life You must replace the kit when the front panel displays an error message that the kit is empty or at the end of its life To view information about supplies access the Supplies Usage menu from the printer s front panel from CentreWare IS or print the Usage Profile at the printer s front panel For information about supplies go to www xerox com office 8400supplies Each supply includes installation instructions with the packaging Adding Ink You can load ink any time the printer 1s idle or when the front panel displays the Ink low or Ink out message Note To minimize waste ink and optimize performance leave the printer on all the time m Keep ink in its packaging until you are ready to use it Identify ink by number and shape not color m To avoid ink jams never insert broken ink sticks into the ink loading bins Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover d
35. Using TekColor Correction 0 0 0 0 eee 2 2 Color Sampler Pages aua desc us decease dddtaged lt ew acere o ei IE doles 2 22 PANI ulii TT 2 23 Automatic 2 Sided Printing lees 2 23 Dr diio PreterenCes 5020302854 coda Warte ciclos be Deci d dolio ee dea bee i e deg 2 24 Transpofell6Ie So o oosaweprTURSPRawCPRPRSI nee so Send REN UEM SON TR RE 2 26 GIU 264 garnet se oo ee ott a a saat acaek ances ees tees 2 26 Printing Transparencies in Tray 1 eeeee eee 2 27 Printing Transparencies in Tray 2 3 or 4 0 0 cee 2 28 Isso s 0 0 ee ee ee d sedi ee es ee dau ded x dE ERE REP 2 30 Eee n 2 30 Printing Envelopes in Tray 1 eens 2 32 Printing Envelopes in Tray 2 3 r 4 2 llle 2 33 Phaser 8400 Color Printer il Contents Labels Business and Index Cards lll ll 2 35 eni M P TMm 2 35 Printing Labels imn Iray D ausoua susce dessus ee Sous dese Sema Pech woe derer e 2 36 Printing Labels in Tray 2 9 Of 4 Liao os ohh Rem RR RS Ex ERRERARTEODRE ES 2 37 Printing Business and Index Cards in Tray 1 1 eee 2 39 users C 2 40 Printing High Resolution Photo Paper lllll eee 2 40 Printing Postcards and Trifold Brochures 0 0 cee eee eee eee 2 44 Printing Weatherproof Paper 0 0 2 48 C usto e PODO
36. XXX C Click Support d Click the Technical Support link to access PhaserSMART Phaser 8400 Color Printer 3 38 Phaser 8400 Color Printer Novell NetWare This topic includes Configuration Software for NetWare Networks on page 3 39 Quick Setup on page 3 39 Advanced Setup on page 3 39 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup on page 3 40 Novell NetWare Troubleshooting on page 3 40 Configuration Software for NetWare Networks CentreWare DP configures the printer and the network when using NetWare 4 x and 5 x CentreWare DP is a Novell Directory Service NDS Bindery tool used only for Novell Distributed Enterprise Print Services NDPS Quick Setup 1 Print the Configuration Page and keep it for reference For information about printing a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM 2 View the Configuration Page then verify the following m Novell enable is On B Frame Type is correctly set Install CentreWare DP on a Windows based workstation Run the CentreWare DP application then click Setup Wizard on the Printer menu Select NDS Install then follow the Setup Wizard steps Install printer drivers from the Printer Installer and Utilities CD ROM Send a print job to the printer ONDARY Verify the print quality of the document If print quality problems exist or if your document did not print go to Reference Troubleshoot
37. Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Phaser 8400 Color Printer A 2 Appendix A Printer Supplies m Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard m Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or consumables or the use of Xerox supplies not specified for this printer Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Printer Location Place the printer in a dust free area within a temperature range of 50 degrees F to 90 degrees F 10 degrees C to 32 degrees C and a relative humidity range of 10 percent to 80 percent Place the printer in an area where there 1s adequate space for ventilation operation and servicing The
38. are included with the packaging Phaser 8400 Color Printer 4 22 Maintenance Emptying the Waste Tray Empty the green waste tray labeled B when the front panel displays a message stating that the waste tray is full Caution The printer s interior may be hot Do not touch the hot surfaces 1 Open the side door 8400 034 2 Pull the green waste tray labeled B completely out of the printer Caution The waste tray may be hot handle it carefully 8400 035 Note The green waste tray may be locked if the printer is in a warm up cycle or if the ink is cooling following the Eliminate Light Stripes troubleshooting routine If the tray is locked close the door and wait 15 minutes before repeating Steps 1 and 2 Phaser 8400 Color Printer 4 23 Maintenance 3 Empty the waste tray in a waste container Ink is non toxic and can be discarded as normal office waste 8400 036 4 Insert the waste tray and push it completely into the printer 8400 068 Note The waste tray must be out of the printer for more than 5 seconds or you will continue to receive a Waste Tray Full message on the Front Panel Phaser 8400 Color Printer 4 24 Maintenance 5 Close the side door 8400 038 Caution Do not attempt to reuse the waste ink in the printer it may damage the printer This damage is not covered under the printer warranty Replacing the Maintenance Kit The orange maintenance kit labeled A
39. at www xerox com office 8400support Guidelines m Remove all paper before loading transparencies in the tray Do not load transparencies above the fill line it may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality m Do not use transparencies with stripes on the side Change the paper type at the front panel for all trays m Use Phaser Professional Solid Ink Transparencies print quality may vary with other transparencies For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Copyright 2003 Xerox Corporation All Rights Reserved 2 26 Transparencies Printing Transparencies in Tray 1 1 Insert transparencies into Tray 1 8400 075 3 Atthe printer s front panel a Select Change then press the OK button b Select Letter then press the OK button C Select Transparency then press the OK button to save your selection 4 In the printer driver select either the paper size or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 Transparencies Printing Transparencies in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the pa
40. base used by Xerox Customer Support infoSMART Knowledge Base provides solutions for printer issues such as error codes print quality media jams software installation networking and more Go to www xerox com office infoSMART Web Links Xerox provides many resources to help you learn more about your Xerox printer Use these web sites to obtain information about your printer Resource Link To link to product and supplies information www xerox com office download printer drivers view documents and access support information To access the troubleshooting knowledge base www xerox com office infoSMART used by Xerox Customer Support staff To link to a color resource for tools and www colorconnection xerox com information such as interactive tutorials color printing templates helpful tips and customized features to meet your individual needs To view technical support information www xerox com office 8400support To order Xerox supplies www xerox com office 8400supplies To find your local sales and support center www xerox com office contacts Copyright 2003 Xerox Corporation All Rights Reserved 4 42 Phaser 8400 Color Printer User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information will ensure the continued safe operation of your printer Electrical Safety m Use the power cord suppli
41. cover on the right side of the printer 8400 031 3 Within 10 seconds of turning off the printer select Shut Down for Moving Printer at the printer s front panel Note If you receive a Power Down Error Head not Parked message at the printer s front panel the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment Phaser 8400 Color Printer 4 37 Moving and Repacking the Printer 4 Verify that the green flag in the exit tray 1s in the raised position When the green flag is raised the printhead is locked LE DY Aun 8400 099 5 Wait for the printer to complete the cool down period for the ink to solidify The printer will shutdown when it is cool enough to move Caution If you turn off the printer but do not select Shut Down for Moving Printer you must wait 30 minutes before moving the printer This allows a cool down period for the ink to solidify and ensures that the printer is safe to move 6 Unplug the printer after the cool down cycle is complete T Liftthe printer by using the hand holds on each side of the printer Move the printer separately from the 525 Sheet Feeder Phaser 8400 Color Printer 4 36 Moving and Repacking the Printer Preparing the Printer for Shipment Caution To transport the printer by vehicle the printer must be repackaged in the original packaging or a repackaging kit If you do not have the original packaging ord
42. envelope size then press the OK button C Select Plain Paper then press the OK button to save your selection In the printer driver select either the paper size or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2532 Envelopes Printing Envelopes in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the paper guides to match the size of the envelopes m Press the sides of the length guide and slide the guide until the arrow on the guide matches the appropriate envelope size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate envelope size and the guides click into place 8400 004 Note When the guides are correctly adjusted there may be a small space between the envelopes and the paper guides Phaser 8400 Color Printer 2239 Envelopes 3 Insert the envelopes into the tray flap side down with the flap of the envelope toward the left of the printer 8400 083 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 082 5 Atthe printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button C Select Tray 2 3 or 4 Paper Type then press
43. follow the Add New Hardware Wizard to create the USB port Follow the Add Printer Wizard to install the printer driver from the Printer Installer and Utilities CD ROM For more information go to www xerox com office infoSMART to view these documents m Windows 98 Document 18215 m Windows 2000 Document 22701 m Windows XP Document 53543 Phaser 8400 Color Printer 3 4 Connections and IP Address Macintosh OS 9 0 4 and Higher A USB connected printer does not display in the Chooser Install the printer driver from the Printer Installer and Utilities CD ROM Use the Desktop Printer Utility version 1 2 or later to create a desktop USB printer The utility is located in the PhaserTools folder which is created during the software installation For more information go to www xerox com office infoSMART to view Document 33225 Macintosh 0S X and Higher 1 Install the printer driver from the Printer Installer and Utilities CD ROM 2 Open the Print Center Utility On the Macintosh hard drive open the Applications folder then open the Utilities folder Click the Add button Select USB from the top drop down list Select the printer in the printers window Select Xerox from the list of manufacturers in the drop down list Select the appropriate printer model from the list of available printers Click the Add button The printer is displayed as an available printer in the Print Center For more information go to www xer
44. full 1 Open side door 2 Empty and reinsert the green waste tray labeled B 3 Close the side door Waste Tray Locked Press i Waste tray is cooling Close side door and wait 5 minutes Waste Tray Missing Press i 1 Open side door 2 Replace green waste tray Phaser 8400 Color Printer 4 53 Front Panel Messages Errors or Warning Messages Description Continued Message Ink sticks jammed Open and close top cover to clear jam Press i Description Ink sticks under the top cover are not sliding properly 1 Open and close the top cover to resolve the problem 2 Ifthe problem persists jostle the ink sticks until there are no spaces between sticks of the same color Out of ink Open top cover Add ink Press i The printer is stopped Each of the four colors must have ink sticks present 1 Add ink 2 Close the top cover Add ink Close top cover The printer is stopped Each of the four colors must have ink sticks present 1 Add ink 2 Close the top cover Ink low Add ink Press i 1 Open top cover Each of the 4 colors must have ink sticks present 2 Addink 3 Close top cover Printer has detected non Xerox ink May result in printer damage Non Xerox ink has been detected in this printer This ink may have been placed in this printer at an earlier time Continued use of non Xerox ink may increase the risk of permanent damage to the printhead an
45. m Registration card that came with your printer m Online form at www xerox com office 8400support m Web link from the Printer Installer and Utilities CD ROM Registering your printer gives you access to Color Connection a great source for the latest printing hints and tips and new ideas to promote your business Color Connection has everything you need to help you look great in print Registering your printer also provides you with updates and news about your printer Copyright 2005 Xerox Corporation All Rights Reserved 1 24 Phaser 8400 Color Printer Printing This section includes Changing Paper on page 2 2 Supported Papers on page 2 6 Basic Printing on page 2 11 Adjusting Printing Options on page 2 17 Using Color on page 2 20 2 Sided Printing on page 2 23 Transparencies on page 2 26 Envelopes on page 2 30 Labels Business and Index Cards on page 2 35 specialty Paper on page 2 40 Custom Size Paper on page 2 52 Advanced Options on page 2 54 supplies and Recycling on page 2 64 Copyright 2005 Xerox Corporation All Rights Reserved 2 1 Phaser 8400 Color Printer Changing Paper This topic includes m Guidelines on page 2 2 B Tray Setup on page 2 3 The paper trays adjust to accommodate most sizes and types of paper transparencies or other specialty media For best results use only Xerox Phaser Color Printing Media specified for this printer They are guaranteed
46. of colors and monitors have a different range of colors Copyright 2005 Xerox Corporation All Rights Reserved 2 20 Using Color Image Processing The differences between the way your printer and monitor produce color explain why your printed document can look different from what you see on your screen To compensate for these differences the colors are converted by your printer using image processing Image processing translates your computer file into a printer file Your printer uses TekColor Correction to translate color from your computer to your printer Adjusting Color Using TekColor Correction The TekColor correction options provide simulations of different color devices Follow these basic guidelines to accurately reproduce the colors you want on your prints TekColor correction is the default correction for general image processing For typical business and office printing select the RGB Vivid option before printing The sRGB Display and sRGB Vivid work best with RGB images Select Automatic to let the printer automatically pick the best color correction for elements in your document Color Correction Type of Print Job Option Description Producing most print jobs Automatic Provides the best results for Default setting documents with a mixture of graphics text and pictures Matching the sRGB display for screen Office Color Simulates computer display colors and print images sRGB Display RGB Pro
47. pages 2 61 selecting creep and gutter for booklet printing 2 56 selecting image smoothing 2 60 selecting multiple pages to print on a single sheet of paper 2 55 selecting negative or mirror image printing 2 57 selecting scaling 2 58 selecting creating editing watermarks 2 59 selections for 2 sided printing 2 25 specifying secure print proof print saved print 2 62 specifying separation pages 2 54 DSL connection 3 2 Dynamic Domain Name Service DDNS 3 8 Index E electrical safety A 1 enabling DHCP 3 7 enabling EtherTalk 3 31 enlarging images 2 58 envelopes 2 6 business and Baronial style 2 2 diagonal seams 2 31 guidelines for printing 2 30 loading in Tray 1 2 30 missing ink 2 31 printing from Tray 1 2 32 printing from Tray 2 3 or 4 2 34 printing single sided 2 7 storage 2 30 unacceptable types 2 31 using supported envelopes 2 7 error messages 1 8 errors and warning messages 1 8 4 32 Ethernet connection 3 2 EtherTalk 3 31 protocol 3 2 extension cord A 1 F fonts deleted 1 22 download using the Apple Printer Utility 1 23 downloading 1 22 list fonts from a Mac 1 22 print from front panel 1 21 printer resident 1 20 printing 1 21 removing 1 23 supplement resident fonts 1 22 viewing 1 20 Phaser 8400 Color Printer Index 2 front panel connection setup 3 2 contrast 1 19 display 1 9 displaying errors 1 8 errors and warning messages 4 32 graphic displa
48. paper until it completely exits printer 5 If jams continue open front cover Search for pieces of paper in the printer 6 Close front cover Paper jam Open Front Cover to Clear 1 Remove jammed paper Search for pieces of paper in the printer 2 Lift up green paper guide and search for paper po If paper is not found in the specified location open exit cover and remove all trays to search for paper P Close all doors and insert all trays Paper jam Remove Tray 2 3 4 to Remove tray completely from the printer Clear Remove jammed paper Reinsert tray p p mc If paper is not found in the specified location open front cover and remove all trays to search for paper 5 Verify that paper guides are adjusted to fit the correct paper size 6 Verify that custom paper sizes are being printed from Tray 1 only Phaser 8400 Color Printer 4 32 Front Panel Messages Errors or Warning Messages Description Continued Message Paper jam Remove Paper From Tray 1 to Clear Description 1 Remove paper from Tray 1 and load Tray 1 again 2 Verify that the paper guides are adjusted to fit the correct paper size 3 Use only approved paper type weight and size Print Paper Tips page in Troubleshooting menu for additional information Output tray full Remove printed pages to continue The media in the output tray is either jammed or the tray is filled to capacity Remove the print
49. percentage to scale in the Percentage box m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced select Graphic then select the desired percentage for Scaling m Windows NT driver On the Advanced tab select Graphic then select the desired percentage for Scaling m Mac OS 9 Mac OS X version 10 1 and higher driver From the File menu select Page Setup then specify the percentage in the box after Scaling Phaser 8400 Color Printer 2 58 Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages For example terms like Draft Confidential Date Version that you might stamp on a page before distribution can be inserted with a watermark In some Windows drivers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark on either the first page or every page in a document Print the watermark in the background Print the text of the watermark as an outline instead of filled text Note Not all applications support watermark printing To select create and edit watermarks using a supported Windows driver Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then click Watermark to display the Watermarks dialog box m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click the Advanced
50. press the OK button C Select Index then press the OK button to save your selection 4 In the printer driver select either the paper type or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 39 Phaser 8400 Color Printer Specialty Paper This topic includes m Printing High Resolution Photo Paper on page 2 40 m Printing Weatherproof Paper on page 2 48 Printing High Resolution Photo Paper Phaser Professional Solid Ink High Resolution Photo Paper can be printed from any tray It should be printed on one side only To order Phaser Professional Solid Ink High Resolution Photo Paper or other supplies contact your local reseller or visit the Xerox web site at www xerox com office supplies Guidelines m Use any tray when printing on high resolution photo paper m Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original wrapper and leave the packages in the shipping carton until ready to use m Load only the amount of paper you are planning to use Reinsert unused paper in the original wrapper and seal Rotate paper stock frequently m Select the High Resolution Photo print quality mode in the printer driver For more information go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM m For best results use Phaser Professional
51. printer by using the hand holds on each side of the printer Move the printer separately from the 525 Sheet Feeder 12 Repack the printer using the original packing material and box or a Xerox repackaging kit Do not ship the orange maintenance kit or green waste tray with the printer Caution Shipping the printer with the maintenance kit and waste tray installed will damage the printer If you do not have all of the original packaging order the repackaging kit from www xerox com office 8400supplies Instructions for repackaging the printer are provided in the repackaging kit or go to Setup Other Resources Instruction Sheets on User Documentation CD ROM for additional information If you are unable to repackage the printer contact your local Xerox service representative Phaser 8400 Color Printer 4 41 Phaser 8400 Color Printer Additional Resources This topic includes m support on page 4 42 B infoSMART on page 4 42 m Web Links on page 4 42 Support There is additional help available at www xerox com office support You can access infoSMART Knowledge Base PhaserSMART Technical Support Technical Support via email driver downloads and much more A set of Xerox links is installed in your web browser s Favorites folder when you install the printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links infoSMART This is the same troubleshooting knowledge
52. quality of the print job If print quality problems exist or if the job does not print go to Reference Troubleshooting on the User Documentation CD ROM for more information Phaser 8400 Color Printer 3 16 Windows 2000 Windows XP and Windows Server 2003 Xerox TCP IP Port Monitor The Windows installer installs the Xerox TCP IP Port Monitor for those installations using the PCLSc driver The Xerox TCP IP Port Monitor is used to add or remove TCP IP ports Adding the TCP IP Printer Port Open Printer Properties for the printer you would like to attach to the new TCP IP port Click Start click Settings then click Printers Right click the printer to be attached to the new TCP IP port then select Properties Select the Ports tab then click the Add Port button Select Other From the list of available printer port monitors select the Xerox TCP IP Port then click OK eS eS eS Configuring the TCP IP Printer Port The Xerox TCP IP Printer Port Wizard guides you step by step through the following procedures m Choosing a name for the new port m Identifying a printer by its DNS Name or IP Address m Alternatively Identifying a printer using the automatic Printer Discovery feature To install the printer port 1 Click Next to proceed with the port installation The wizard verifies the port name and printer address then configures the remaining port settings for you Any errors detected in printer identification are displ
53. recycle Phaser 8400 Color Printer 2 65 Phaser 8400 Color Printer Connections amp Networks This section includes Connections and IP Address on page 3 2 Printer Management Software on page 3 9 Windows 2000 Windows XP and Windows Server 2003 on page 3 14 Windows NT 4 x on page 3 21 Windows 98 and Windows Me on page 3 26 Macintosh on page 3 31 Novell NetWare on page 3 39 UNIX Linux on page 3 44 Copyright 2005 Xerox Corporation All Rights Reserved 3 Phaser 8400 Color Printer Connections and IP Address This topic includes m Printer Setup on page 3 2 m Connection Setup on page 3 5 Printer Setup il The information in this section is also stored as an information page in your printer Use the front panel to quickly print this information in the future Ethernet Connection Recommended An Ethernet connection 1s recommended because it 1s faster than either a USB or Parallel cable connection It also allows the user direct access to CentreWare IS Network Connection Use an Ethernet connection with two twisted pair Category 5 RJ 45 cables and an Ethernet hub Connect the computer to the hub with one cable then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port TCP IP and EtherTalk are the most common protocols used with Ethernet cables To print using TCP IP each computer and printer requires a unique IP address
54. second third and fourth digits 6 If more than one secure print job is entered with a password select the desired job to delete or select All of Them then press the OK button T Select Delete then press the OK button to print 8 When prompted at the front panel whether you want to delete the job s select Yes then press the OK button m To delete a saved print job or the remaining copies of a proof print job select the job name at the printer s front panel 1 Select Walk Up Printing then press the OK button Select Proof Print Jobs or Saved Print Jobs then press the OK button Scroll to the job name then press the OK button Select Delete then press the OK button When prompted at the front panel whether you want to delete the job s select Yes then press the OK button a E Phaser 8400 Color Printer 2 63 Phaser 8400 Color Printer supplies and Recycling This topic includes m Supplies on page 2 64 m Recycling on page 2 65 supplies The printer s front panel displays status messages and warnings as the supply nears its replacement time When the front panel prompts you that a supply is low or needs to be replaced verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing To order supplies contact your local reseller or visit the Xerox web site at www xerox com office 8400supplies Consumabl
55. side of the sheet of labels For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 2 35 Labels Business and Index Cards Printing Labels in Tray 1 1 Insert the labels into the tray with the side to printed facedown with the top of page against the rollers 8400 075 Note Do not load paper above the fill line inside the tray 3 Atthe printer s front panel press the OK button if the paper type is correct a If the paper type is not correct select Change then press the OK button b Select the paper size then press the OK button C Select Label then press the OK button to save your selection 4 In the printer driver select either the paper type or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 36 Labels Business and Index Cards Printing Labels in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place
56. that your printer appears in the desired zone If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare Internet Services a Launch your web browser b Enter your printer s IP address in the browser s Address field http XXX XXX XXX XXX C Click Support d Click the Technical Support link to access PhaserSMART Phaser 8400 Color Printer 3 37 Macintosh Mac OS X Versions 10 1 and 10 2 Perform these steps only for Mac OS X versions 10 1 and 10 2 1 2 3 Open the Network Utility then click the Ping tab Enter your printer s IP address Click Ping If you do not get a response confirm that your TCP IP settings are correct for both your printer and computer For AppleTalk follow the steps below For TCP IP proceed to Step 5 a From the printer s front panel verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer b Print the Configuration Page and verify that EtherTalk is enabled C From the Configuration Page verify the Zone If you have multiple zones on your network verify that your printer appears in the desired zone If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare Internet Services a Launch your web browser b Enter your printer s IP address in the browser s Address field http XXX XXX XXX
57. the OK button The Startup Page is highlighted The end of the line displays the setting On or Off 3 Press the OK button to change the setting Using CentreWare IS To turn on off the automatic printing of the Startup Page Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Click Printer Defaults on the left sidebar of the Properties page Select Off or On from the Printer Startup Page drop down list to change the setting eS SS Click Save Changes at the bottom of the page Copyright 2003 Xerox Corporation All Rights Reserved 1 14 Printer Settings Printing the Startup Page To print the Startup Page 1 Select Information then press the OK button 2 Select Information Pages then press the OK button 3 Select Startup Page then press the OK button to print Accessing Power Saver To save energy the printer enters a Power Saver low energy consumption mode after a pre defined period of time since its last activity In this mode most printer electrical systems are shut down When a print job is sent to the printer the printer enters Warmup Mode You can also warm up the printer by pressing the OK button on the front panel If you find that the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up increase the length of time before the printer goes into Power Saver mode Chan
58. the OK button d Select Plain Paper then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 34 Phaser 8400 Color Printer Labels Business and Index Cards This topic includes Guidelines on page 2 35 Printing Labels in Tray 1 on page 2 36 Printing Labels in Tray 2 3 or 4 on page 2 37 Printing Business and Index Cards in Tray 1 on page 2 39 Phaser Color Printing Labels can be printed from any tray They should be printed on one side only Phaser Professional Solid Ink Business Cards can be printed from Tray 1 They should be printed on one side only Index cards 3 in x 5 in can be printed from Tray 1 only They should be printed on one side only To order Phaser Color Printing Labels or Phaser Professional Solid Ink Business Cards or other supplies contact your local reseller or visit the Xerox web site at www xerox com office supplies Guidelines m Store unused labels and cards in their original packaging Leave the product inside the original packaging until ready to use Return any unused product to the original packaging and reseal it for protection m Rotate stock frequently Long periods of storage in extreme conditions can cause labels and cards to curl and jam the printer m Print only on one
59. the Warmup Mode drop down list and select Intelligent Ready Scheduled or Job Activated T If you select Scheduled in Step 5 make selections for each day s warmup setting and standby setting pota mol 8 Click Save Changes at the bottom of the screen Note Although the front panel selections only allow you to turn Intelligent Ready Mode on or off CentreWare IS allows you to specify particular printer Warmup Modes and settings Accessing Protected Mode Using CentreWare IS To enter or exit Protected Mode 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Properties Click the General folder on the left sidebar then click Printer Defaults Click the Front Panel Menu drop down list then select On or Off m Select On to have all menus available P o m m Select Off to limit the printer setup items 6 Click Save Changes at the bottom of the page Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer the printer s front panel displays a message requesting you to load the appropriate paper The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper To change the load paper timeout use either m The printer s front panel m CentreWare IS Phaser 8400 Color Printer 1 16 Printer Settings Using the Printer s
60. the guide until the arrows on the guide matches the appropriate paper size and clicks into place b Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place Note When the guides are correctly adjusted there may be a small space between the paper and the paper guides 8400 004 4 Remove jammed paper inside the printer tray slot Confirm that any torn pieces of paper are removed 8400 024 Phaser 8400 Color Printer 4 14 Paper Jams 5 If you did not find jammed paper in Step 4 follow these steps a Pull up the latch on the front of the printer to open the front cover 8400 012 b Pull the jammed paper slowly out of the printer Confirm that any torn pieces of paper are removed 8400 020 C Close the front cover 8400 021 Phaser 8400 Color Printer 4 15 Paper Jams 6 Insert the tray into the tray slot and push it completely to the back of the printer 8400 005 For additional information go to www phaserSMART com Phaser 8400 Color Printer 4 16 Phaser 8400 Color Printer Print Quality Problems This topic includes m Paper Type on page 4 17 m Diagnosing Print Quality Problems on page 4 18 B Color Settings on page 4 19 Your printer is designed to produce consistently high quality color prints If you observe print quality problems use the information on these pages to troubleshoot the problem F
61. the paper 8400 090 3 Atthe printer s front panel press the OK button if the paper type is correct a Ifthe paper type is not correct select Change then press the OK button b Select the paper size then press the OK button C Select Custom Size then press the OK button 4 In the printer driver select either the paper type or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 53 Phaser 8400 Color Printer Advanced Options This topic includes Printing Separation Pages on page 2 54 Printing Multiple Pages to a Single Sheet Sheets Per Page on page 2 55 Printing Booklets on page 2 56 Printing Negative and Mirror Images on page 2 57 Scaling on page 2 58 Printing Watermarks on page 2 59 Image Smoothing on page 2 59 Printing Cover Pages on page 2 60 Printing Secure Proof and Saved Print Jobs on page 2 61 Printing Separation Pages A separation page a divider page or slipsheet can be inserted after a print job between copies of a print Job or between individual pages of a print job Specify the tray to use as the source for the separation pages To specify separation pages in a supported driver Windows 9 Windows Me PostScript driver On the Output Options tab select the location of the separation pages and the tray source Windows 2000 Windows XP Windows Server 2003 Window
62. 0 0c cece eee eens 1 21 Downloading POWs 2352522421391 Edom RR iyd oet de etc Rb Vie RR 1 22 Resisterne Y OUP Printer u escucha oio eh ad rec d a s PA Rd a a Pd dd 1 24 2 Printing Cha pine Papel 22066 tec veo vu RE UOMPe REPRE RUE Ped EO xpi Ua Dae seas 2 2 GHI GEECECRETE TITIO DETROIT OTT TTE 2 2 Wi SOU ance 2 3 SUPPONE d PHDelSasccs dra deosceweees oes d chu aes beds Sur pO dU dreeeeueaea ons 2 6 Paper Usage Guidelines 2262444204408 o4u4400 446445004546 Bos c9 pd e RA 2 6 Paper Storage Guidelines 12222 xu Eae d ERE E Un cohen dew Xd eae bee 2 10 Paper that May Damage Your Printer 0 0 cece een 2 10 DasiG PROS veo sore od EEE RHELRTEPeMEAEE eens Shenae es be d 2 11 I oadme Paper m Itay 1 5 aua sacs e tied eens E RAE CR EAN E RC Rr 2 11 Loading Paper in Trays 2 3 Or 4 0 eee 2 14 Factors Affecting Printer Performance 0 0 cee eens 2 16 Adjusting Printing Options 22 2426 24460 42448u boeb ade S PECORE eee eeas need rudet dee 2 17 Settm gt Printing OPUONS sss 24544 620846604 eco 064068466 tae E CS tes 2 17 Selecting Print Quality Modes 0 0 ees 2 19 Lisme olOl eeaeee E redu ed cease nee ae Aedes eRe meee REGENS RU NES 2 20 Pinter and CMYK ua i qs deris Gontteesus are bdo ao bptrdvd Sous estu d aic erede i des 2 20 Monitors and RGB 4 422243 dead dE kisanii ieina TRETARSSeEm da S SEE 2 20 idees Processiho 2ocsirnd rgu EO EST WERE VENTE RES SPEI Eee 2 2 Adjusting Color
63. 0 or Windows XP network with the TCP IP protocol enabled use the Xerox CentreWare MC snap in to Microsoft Management Console For more information go to www xerox com office to view the CentreWare MC User Guide CentreWare Weh CentreWare Web is a multi vendor printer management installation and troubleshooting application that can remotely manage install and troubleshoot printers on your network using a Web browser Printers are found through network or print server discovery and managed over TCP IP networks using RFC 1759 SNMP Simple Network Management Protocol Some of the features provided by CentreWare Web m Remotely add ports queues and drivers to Windows 2000 XP and NT4 x SP6 print servers m Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks m Install CentreWare Web on a server for availability to all clients on the network that have Internet access with a browser m Support multiple users and provide for different levels privileges of user access such as administrators or guests Phaser 8400 Color Printer 3 10 Printer Management Software Discover printers on local and remote subnets Automatically discover printers as scheduled Generate reports Connect to printer web servers for additional printer specific features including help For more information go to www xerox com office to view CentreWare Web User Guide Using Printer Management Features
64. 40520854 RR RA dose PEE ER AROLA ede ace 1 11 Managing Your Printer 625 nup 544 00 de dace 6 be os waeed S e te PURIS Sod Ohad 1 12 Panter S IP ZOEe SS d ecco cho eure Era pucr es eo eae xut dad va SA aea 1 12 CentreWare Internet Services IS llle 1 12 Phasero MART TPPRPTRPC L Rm 1 13 PIMOS COUGs serria tidy db a 4G es bebe eek hed oe 6 obey d bee Ge eee eee 1 13 PEET DCMI auro to foe ead wae fed sio d bonded debo a RUE Chad be eeesadees abate 1 14 Accessing the Start Pape uus uu ruat cid 8 ches an dn e Eod doe de sk 1 14 Accessing Power Saver ccc eee eee nee eens 1 15 Accessing Intelligent Ready Mode 00 ccc cece ene 1 15 Accessing Protected Mode Using CentreWare IS 0 002 1 16 Accessing Load Paper Timeout 0 0c ccc ees 1 16 electing Tray etti cu ouesceq ue RE e te bok RN EROR IRR A OSG od CERRO Pure 1 17 Adjusting Front Panel Brightness 0 0 0 00 cece eens 1 18 Adjusting Front Panel Contrast 0 0 0 0 0 ccc cc ee cen eens 1 19 Selecting Printer Lancudce ac od eua d hac sie au e kate RO aS RRA da Ode RO 1 19 Phaser 8400 Color Printer i Contents llo r oe 1 20 Types DEDONS c1 2 3 2293 0 RER boo meb hee ERE GG DARE EN Edd RUPEE Rd RE 1 20 Resident Printer Ponts 22 0 eosdem x9 rus deer perd y vene ba 1 20 Viewing a List of Resident Fonts 0 0 0 0 ccc eee eens 1 20 Printing a List of Resident Fonts 0 20 0
65. 58 302 Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc O Pantone Inc 2000 Contents 1 Features Pinter POUls cnc tew ec eaeto ah aned bee the beet settee sates ee oe aed oases 1 2 Printer Pe Muccs oua oua tra S3 99 ota ESPERE eo EVE ER tco neue EOD 1 2 Available Configurations lees 1 3 lama D AP 1 4 ENI W eree dee oe one ee RE E EEA ERRERA RE EEA E 1 4 Back A o E EE E E E E ER 1 4 TON Weee raran a A EE ERE RE E aarne so 1 5 Printer Options and Upgrades 0 0 0 cece eee eens 1 5 OUT 1 6 IRCSOUICCS 1 6 Prone Panels T O m 1 7 Front Panel EeatilieS 42s eda pruiA m bee TEE LEE XR I qud ASAas ig 1 7 Front Panel Layout amp 222 oam 9 8 d 6o erbe ARES DOCERE I EHE eee ee eg ded 1 7 Error and Warning Messages lcs 1 8 Pint ICO FPPP c TUUTTSY 1 9 Ii M CC 1 9 Information Pdses 2222 092234 kannsa t boon hee oye ENSE met Bau snes 1 9 guit id DNV Cts vation ae oo hs on 6 oe Boas oun ears 5 oe eee ane dase ce ey oes ae 1 10 Available Printer Drivers 2 uso a retiren ati rekne e E es Paredes 1 10 Printer Driver Peauires c040 24
66. Cover Paper 100 Sheets Letter 016 1823 00 163 g m 60 Ib Cover A4 016 1824 00 Labels Phaser Color Printing Labels 30 Sheet 100 Sheets Letter 016 1812 00 Phaser Color Printing Labels 14 Sheet 100 Sheets A4 016 1814 00 Phaser Color Printing Labels 6 Sheet 100 Sheets Letter 016 1813 00 Phaser Color Printing Labels 8 Sheet 100 Sheets A4 016 1815 00 Business Phaser Professional Solid Ink Business Cards Letter 103R01041 Cards 10 Sheet 25 Sheets A4 103R01042 225 g m 80 Ib Cover Photo Paper Phaser Professional Solid Ink High Resolution Photo Letter 016 1808 00 Paper 25 Sheets A4 016 1809 00 170 g m 65 Ib Cover Postcards Phaser Premium Postcards 4 Sheet 100 Sheets Letter 103R01016 176 g m 65 Ib Cover A4 103R01017 Trifold Phaser Trifold Brochures 150 Sheets Letter 103R01018 Brochures 176 g m 65 Ib Cover A4 103R01019 Weatherproof Phaser Weatherproof Paper 150 Sheets Letter 103R01020 Paper 100 g m 27 Ib Bond A4 103R01021 To order Xerox Phaser Color Printing Media go to www xerox com office 8400supplies Phaser 8400 Color Printer 2 9 Supported Papers Paper Storage Guidelines Providing a good environment and safe handling and storage conditions for your paper contributes to ultimate print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which 1s emitted by the sun and fluorescent bulbs is particul
67. Dynamic Domain Name Service DDNS DNS Setup Using CentreWare Internet Services Set up the printer for DNS using CentreWare IS after setting the printer s IP address 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Properties on the right side of the printer s main CentreWare IS page Open the Protocols folder and click TCP IP In the DNS Settings section enter your domain server s IP address in these fields Pt e IM IM m Primary Name Server IP Address required m Second Name Server IP Address optional 6 Click Save Changes when you are finished entering the settings Dynamic Domain Name Service DDNS This printer supports Dynamic DNS through DHCP You must have DHCP enabled on the printer for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Properties on the right side of the printer s main CentreWare IS page Open the Protocols folder and click TCP IP In the BOOT DHCP Settings section set the BOOTP DHCP option to ON To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or enter another name
68. Features 0 0 cece eee eee 3 11 Windows 2000 Windows XP and Windows Server 2003 200008 3 14 Prelminaiy SIC DS od ietos cen sdeu wed REENER quur duet o E webs T 3 14 Quick CD ROM Install Steps uum aed RR EORR CR m EROR rh Re 3 14 Other Methods of Installation 0 0 0 0 ccc eee 3 15 Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP 3 18 Phaser 8400 Color Printer lii Contents by ADI VC NEN S oi oe ee oe ae eas Gee a Oe a Sara ae ee eee oe ee oe 3 21 PreBinary SEPS e cco cage nike ee ened NS Sd REA SU oes aed wee ees 3 21 Quick CD ROM Install Steps llle 3 21 Other Methods of Installation 2 0 ee ee 3 22 Windows NT 4 x Troubleshooting TCP IP 0 0 0 0 0 eee 3 24 Windows 98 and Windows Me 0 0 ce eee cent teens 3 26 Preliminary SES 3762 42a donc doa 9 de 5 o4 ERE dil doin d ado odd s eee be 3 26 Quick CD ROM Install Steps llle 3 27 Other Methods of Installation 2 2 0 oc ee nee 3 27 Windows 98 and Windows Me Troubleshooting 0 0 0 0 eee 3 29 WETE LULE OTS t ou sicneens cet Geen pe sede neon ndew CET DOTT 3 31 IRCQUICINCIIS euo sordes ocho auea he tee e rds Edu bes obs oe ees eS 3 31 Enabling and Using EtherTalk ss i i 200464622040 04028 4605 RERREXSES 3 31 Enabling and Using TCP IP 0 0 anaana 3 32 Quick Install Steps for Mac OS 9 x 2 eee eens 3 32 Quick Install Steps for Mac OS X Version 10 1
69. Front Panel To change the load paper timeout 1 2 3 4 Select Printer Setup then press the OK button Select Paper Handling Setup then press the OK button Select Load Paper Timeout then press the OK button Scroll to the desired timeout value The values None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default tray Press the OK button to save the change Using CentreWare IS To change the load paper timeout dii ul ad s rn Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Properties Click the General folder on the left sidebar then click Printer Defaults Scroll to the desired Load Paper Timeout value in Timeout Settings The values None 1 3 5 or 10 minutes 1 or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default tray Click Save Changes at the bottom of the screen Selecting Tray Settings Selecting Trays You can select trays by two different methods The printer s front panel CentreWare IS Phaser 8400 Color Printer 1 17 Printer S
70. Help Copyright 2005 Xerox Corporation All Rights Reserved 3 9 Printer Management Software CentreWare DP for NetWare CentreWare DP is easy to use printer management software that runs on Windows 98 or later and Windows 2000 or later Through point and click navigation you can install connect and configure the printer quickly and easily on a network It provides network administrators with setup procedures and management of networked printers The following table lists CentreWare DP key features and benefits Feature Benefit Setup Wizard Provides a step by step guide to install your printer on the network Advanced Setup Provides a tool to service multiple file servers and queues Instant Status Enables you to select a printer from the Printer List to monitor the printer at any given time Hemote Configuration and Enables you to do most configuration and monitoring tasks from your Management workstation Printer Upgrades Enables you to upgrade your printer from your workstation if available for your printer model For more information go to www xerox com office to view CentreWare DP User Guide CentreWare MC Microsoft Management Console CentreWare MC allows IP discovery of printers equipped with an embedded web server The embedded web server in Xerox printers 1s called CentreWare Internet Services For installing or managing multiple printers on a Windows NT 4 x Service Pack 6 or higher Windows 200
71. OK If prompted click OK to restart Windows B om ptm Phaser 8400 Color Printer 3 3 Connections and IP Address Windows 98 and Windows Me 1 Onthe desktop right click Network Neighborhood or My Network Places then click Properties 2 Onthe Configuration tab select the TCP IP protocol for your network card then click Properties 3 Select the IP Address tab then click Specify an IP address 4 Enter an IP address and Subnet mask then click OK 5 If prompted click OK to restart Windows Macintosh OS 9 x TCP IP 1 Click the Apple icon then select the Controls Panel folder 2 Double click TCP IP then verify that Ethernet is the connection type 3 Enter an IP address and Subnet mask then click OK 4 If prompted click OK to restart Macintosh OS X 10 1 and higher TCP IP Click the Apple icon click System Preferences then click the Network icon In the Network control panel click the TCP IP tab Under Location click Automatic Under Show click Built in Ethernet Under Configure click Manually Enter the IP Address Subnet Mask and Router Gateway Click Apply Now to activate the changes sone Eo om USB Connection The USB connection requires a standard USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB cable for your connection Windows 98 or Later and Windows 2000 or Later Connect the USB cable to the PC and
72. P s e edd edere hee ae hee oa es bah oe ee edd doe eye eee 2 52 Ec ohn ctace deste oct tebe tear e sone deonaseee ae pee eees 2 52 Loading Custom Size Paper in Tray 1 1 anaana naaa 2 53 Advanced OP GODS we cu a dos ch d dh ee oho BE OR UR 3 dea 1 AGA Obs Ao Ree ee bee st ou 2 54 Printing Separation Paces sud 606 6034 enm Dno RR OY PERO ERR esas oe eee 2 54 Printing Multiple Pages to a Single Sheet Sheets Per Page 2 55 autore d E PPLcT 2 56 Printing Negative and Mirror Images 2 57 SOOO cen buses e eRe ee eG e ese eek eee eeeeunaeuchenuesene 2 58 Prinos V OLeRIDER So oou dde cow RE yess ARDOR dace dawsceuseuseauie de awe 2 59 Inde e S mONO usos a a hen dead dg hese AS Begs oe aoe E datu de o dit 2 50 Paniine Sor diu P 2 60 Printing Secure Proof and Saved Print Jobs 20 0 0 cee 2 61 Supplies and Recycling uus aed a d Exc deor Ie o itid esis ede LACE aen 2 64 Sool e cueste munde enu da ws Hog dct duda dw hte es eben eras ELE Ras d 2 64 qd AM ane ee 2 65 3 Connections amp Networks Connections and IP Address llle 3 2 PROVE SeUIO TP 3 2 COMNECHON SOUP aux de oe todo Sew eke REGE PAURA cee oe EORR hp met dew ees 3 5 Printer Management Software 0 0 rrr 3 9 Using Centre W are SOWA usu hee eal RE SUAE Ce pd a ES eee das 3 9 Using Printer Management
73. Solid Ink High Resolution Photo Paper This paper is designed to give the best performance with the Phaser 8400 printer For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Printing High Resolution Photo Paper in Tray 1 1 Insert the paper into the tray with the side to be printed facedown with the top of the page against the rollers 8400 053 2 Adjust the paper guides to fit against the paper Copyright 2003 Xerox Corporation All Rights Reserved 2 40 Specialty Paper 3 Atthe printer s front panel press the OK button if the paper type is correct a If the paper is not correct select Change then press the OK button b Select the paper size then press the OK button C Select Special then press the OK button to save your selection 4 In the printer driver a Select the High Resolution Photo print quality mode b Select either the paper type or Tray 1 as the paper source Printing High Resolution Photo Paper in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the paper Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place
74. Start Menu Select the Start Menu tab then select the Classic Start menu Click OK Right click the My Network Places icon on the desktop then click Properties Right click Local Area Connection then click Properties Click the General tab to verify that Internet Protocol TCP IP is installed m If the Internet Protocol TCP IP box is checked the software is installed m If the Internet Protocol TCP IP box is not checked the software is not installed Install TCP IP software using the documentation provided by Microsoft then return to this document Adding the Printer LP 2 On the desktop click Start then click Settings Select one of these options m For Windows 2000 click Printers double click Add Printer to launch the Add Printer Wizard then click Next m For Windows XP and Windows Server 2003 click Printers and Faxes Double click Add Printer to launch the Add Printer Wizard then click Next Click the Local Printer button then click Next Phaser 8400 Color Printer 3 15 COMMA Windows 2000 Windows XP and Windows Server 2003 Click the Create a New Port button Select Standard TCP IP Port from the New Port Type pull down menu then click Next Click Next Click in the Printer Name or IP Address edit box and enter the IP Address of the printer you want to use Click Next Select one of these options m Click Finish in the Confirmation window if the data is correct m Click the Back button to corre
75. Ware IS Click Jobs Click Usage Profile Enter the desired email address in the Send to Specific Address field Click Send Usage Profile Report Dolce Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting records The tool supports large networks with many users and printers Job accounting and printer usage data is stored in a database The application can be run on multiple clients using a single server The data can be exported to a spreadsheet for viewing analysis and billing Complete information about using the Xerox Usage Analysis Tool is provided by the application s online help system System Requirements m IP network m Xerox Phaser printers with Ethernet interface optional hard disk recommended m A PC with at least 32 Mbyte of RAM At least 1 Gbyte of hard disk space is recommended for the server B Supported operating systems Windows 98 or later and Windows 2000 or later m Microsoft Excel 97 or Excel 2000 for export to spreadsheet for graphing billing data analysis Phaser 8400 Color Printer 3 13 Phaser 8400 Color Printer Windows 2000 Windows XP and Windows Server 2003 This topic includes Preliminary Steps on page 3 14 Quick CD ROM Install Steps on page 3 14 Other Methods of Installation on page 3 15 Windows 2000 Windows XP Windows S
76. ages select Paper Tips Page then press the OK button 4 Ifthe problem continues open the side door on the right panel remove the orange maintenance kit wipe the clear plastic wiper blade with a lint free cloth replace the maintenance kit then close the side door Transparency Images Are Too Light or Too m Verify that the paper type is set to Dark transparency in the computer software application or the printer driver m Use Phaser Professional Solid Ink Transparencies m Print the Paper Tips Page for the Phaser Professional Solid Ink Transparencies part number At the printer s front panel select Information select Information Pages select Paper Tips Page then press the OK button Color Settings The print quality mode and TekColor correction directly control the quality of your prints You can change these settings in the printer driver or at the printer s front panel For more information on using color go to Reference Printing Using Color on the User Documentation CD ROM Phaser 8400 Color Printer 4 19 Phaser 8400 Color Printer Maintenance This topic includes m Adding Ink on page 4 20 m Emptying the Waste Tray on page 4 23 m Replacing the Maintenance Kit on page 4 25 m Cleaning the Paper Release Blade on page 4 27 m Cleaning the Maintenance Kit Wiper Blade on page 4 29 m Cleaning the Outside of the Printer on page 4 30 For safety information go to Reference Troubleshooting
77. amage malfunction or degradation of performance caused by use of non Xerox supplies or consumables or the use of Xerox supplies not specified for this printer Note The Total Satisfaction Guarantee 1s available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Copyright 2005 Xerox Corporation All Rights Reserved 4 20 Maintenance Follow these steps to load ink 1 Remove paper from the output tray 8400 097 2 Open the top cover 6250 019 3 Determine which ink loading bin appears low A label above each bin indicates the color and color number of that bin Note Each ink stick has a number that corresponds to the number on the ink loading bin and is designed to fit into the correct ink loading bin 4 Remove the ink stick from its packaging Phaser 8400 Color Printer 4 2 Maintenance 5 Placethe ink stick into the opening of the appropriate ink loading bin Do not force the ink stick into the ink loading bin Each ink stick is uniquely shaped to fit into the correct ink Quy Lig 2T li 6 Close the top cover The front panel may read Warming Up until the printer is ready for printing 8400 098 6250 027 To order ink contact your local reseller or visit the Xerox web site at www xerox com office 8400supplies Installation instructions
78. and the TekColor icon are registered trademarks of Xerox Corporation infoSMART PhaserPort PhaserTools and the TekColor name are trademarks of Xerox Corporation Adobe Reader Illustrator PageMaker Photoshop PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks and Adobe J enson Adobe Brilliant Screens technology and IntelliSelect are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions Apple LaserWriter LocalTalk Macintosh Mac OS AppleTalk TrueType2 Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw gt is a trademark of Apple Computer Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Windows and Windows NT a
79. arly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid light heat and dampness Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging and leave the packages in the shipping carton For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Phaser media is sold with appropriate packaging to prevent transportation problems and to promote positive customer results Some Phaser media is packaged inside resealable plastic bags Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Paper that May Damage Your Printer Your printer is designed to be used with a variety of paper types For more information about supported papers go to Reference Printing Supported Papers on the User Documentation CD ROM Other media types can cause poor print quality increased paper jams or damage to your printer Fo
80. aser 8400 Color Printer 2 18 Adjusting Printing Options Selecting Properties for an Individual Job Mac To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job selecting Print Quality Modes To select the print quality mode in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab select a print quality mode m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab select a print quality mode m Mac OS 9 driver In the Print dialog box click General select Print Quality from the drop down list then select the desired mode for Quality m Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list then select the Print Quality Color tab Select the desired mode for Quality Type of Print Job Print Quality Mode Fastest full color mode us
81. ay 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 8400 095 Phaser 8400 Color Printer 2 15 Basic Printing 5 Atthe printer s front panel if the paper type has changed a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button C Select Tray 2 3 or 4 Paper Type then press the OK button d Select the appropriate paper type then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type as the paper source Note For more information about printing options and other selections click the Help button on the printer driver tab to view the online help Factors Affecting Printer Performance Many factors affect a print job They include the print speed stated in number of pages per minute the media used download time and printer processing time The computer download time and printer processing time are affected by several factors including Printer memory Connection type network parallel or USB Network operating system Printer configuration File size and type of graphics Computer speed Note Additional printer memory RAM may improve overall printer functions but will not increase the pages per minute ppm ability of the printer Phaser 8400 Color Printer 2 16 Phaser 8400 Color Printer Adjusting Printing Options This topic inclu
82. ayed in a dialog box requesting Additional Information 2 In the Add Xerox TCP IP Port dialog box m Enter a unique name for the port being added in the Enter a Port Name section m Enter the printer s host name or IP Address in the Enter a Printer Name or IP Address section 3 Click Next Note To locate Xerox printers on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select the desired printer from the list then click OK Completing the Printer Port TCP IP Setup After the port settings have been configured and verified a Completing dialog box appears summarizing all of the settings You can change or select printer port settings 1 Select one of these options m Click Finish to complete the printer port setup m Click Back to change the settings When you have completed the changes click Finish to complete the printer port setup 2 Click OK to exit Printer Properties Phaser 8400 Color Printer 3 17 Windows 2000 Windows XP and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the printer s URL and create an Internet Printing Protocol IPP printer Obtaining the Printer s URL Network Path 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 Click Properties on the right side of the printer s
83. bles your computer to display these fonts on your computer screen as they will appear in your prints If you do not have ATM on your computer 1 Install it from the Printer Installer and Utilities CD ROM 2 Install the printer s screen fonts for your computer from the ATM folder Resident Printer Fonts Printer resident PostScript and PCL5c fonts are always available for printing All printers are shipped with PostScript resident Roman fonts plus the Eastern European encoding for many fonts Japanese fonts are provided for applicable countries per special licensing requirements Screen versions are available for countries using these fonts Print a sample of the resident PostScript or PCL5c fonts at the front panel See Information Pages in this section for information on how to print the sample Viewing a List of Resident Fonts To view a list of resident PCL or PostScript fonts use CentreWare IS 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click the Properties tab Click the Web Server folder Select Font Files P og omm Copyright 2005 Xerox Corporation All Rights Reserved 1 20 Fonts Printing a List of Resident Fonts To print a list of resident PostScript or PCL5c fonts use B The printer s front panel m CenterWare IS m The printer driver Using the Printer s Front Panel To print either a PCL font list or a PostScript font li
84. box is selected 4 Close the dialog box Phaser 8400 Color Printer 3 34 Macintosh Creating an LPR Printer with Mac OS X Version 10 1 1 Po I M Open the Print Center Utility This utility is found in a directory called Utilities in the Applications directory Select Add Printer then select LPR Printers Using IP from the pull down menu Enter the printer s IP address or host name in the LPR Printer s Address field Enter PS use upper case in the Queue field then click OK Select the appropriate PPD from the list in the Printer Model drop down list If your printer s PPD is not listed install it from the Printer Installer and Utilities CD ROM Click Add to complete the configuration Creating an AppleTalk Printer with Mac OS X Version 10 1 1 2 p amo Verify that AppleTalk is enabled in System Preferences Open the Print Center Utility This utility is found in a directory called Utilities in the Applications Select Add Printer then select AppleTalk from the pull down list Select the appropriate zone Select your printer from the list provided Select the appropriate PPD from the list in the Printer Model drop down list If your printer s PPD is not listed install it from the Printer Installer and Utilities CD ROM Click Add to complete the configuration Quick Install Steps for Mac OS X Version 10 2 Rendezvous Requirements Verify that you are running Mac OS X version 10 2 or later A
85. button In the box under Document Options and Printer Features select Watermarks then select Modify for the desired watermark Image Smoothing Image smoothing blends adjacent colors in low resolution images for smoother color transitions For example use image smoothing to improve the appearance of a 72 dpi image downloaded from the World Wide Web Image smoothing is not recommended for images with resolutions of 300 dpi or higher Note Print processing 1s slower when this option is selected Phaser 8400 Color Printer 2 59 Advanced Options To select image smoothing in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then click the Image Smoothing checkbox m Windows 2000 Windows XP Windows Server 2003 Post Script driver From the Layout tab click the Advanced button In the box under Document Options and Printer Features select On for Image Smoothing m Windows NT driver On the Advanced tab under Printer Features select On for Image Smoothing m Mac OS 9 driver In the Print dialog box click General select Advanced Options from the drop down list then select On for Image Smoothing m Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list then select On for Image Smoothing Printing Cover Pages A cover page is the first or last page of a document The printer enables you to choose a dif
86. ccess PhaserSsMART Technical Support PrintingScout PrintingScout installed with your printer driver and available only with Windows automatically checks the printer status and sends instant notification to your computer if the printer needs attention Whenever the printer is unable to print your document the printer automatically sends an on screen message that provides helpful text and illustrations showing how to fix the printer Phaser 8400 Color Printer 1 13 Phaser 8400 Color Printer Printer Settings This topic includes Accessing the Startup Page on page 1 14 Accessing Power Saver on page 1 15 Accessing Intelligent Ready Mode on page 1 15 Accessing Protected Mode Using CentreWare IS on page 1 16 Accessing Load Paper Timeout on page 1 16 Selecting Tray Settings on page 1 17 Adjusting Front Panel Brightness on page 1 18 Adjusting Front Panel Contrast on page 1 19 Selecting Printer Language on page 1 19 Accessing the Startup Page The printer automatically produces a Startup Page each time the printer is turned on or reset You can turn off the automatic printing of the Startup Page and later print it from the information pages menu To turn on off the Startup Page use either m The printer s front panel m CentreWare IS Using the Printer s Front Panel To turn on off the Startup Page 1 Select Printer Setup then press the OK button 2 Select Printer Controls then press
87. config at the Novell console screen On large networks using multiple IPX frame types it is critical that the frame type be set correctly m PDL is set to your desired PDL PostScript or PCL or to Auto m Primary Server for NetWare 3 x only is set to the name of the server which serves the print queue you have assigned to the Phaser printer m NDS Tree for NetWare 4 x NDS and later is set for the correct NDS tree name m NDS Context for NetWare 4 x NDS and later is set for the correct NDS Context m Print Server PServer Name is set for the name selected for the Phaser printer to act as a print server m Novell Mode is correctly set If changes are made reset the printer Once the printer has been reset allow approximately two minutes for the printer to go through a self test then log onto the network server Print out another copy of the Configuration Page to verify that the items you modified were set and kept Phaser 8400 Color Printer 3 42 Novell NetWare Novell NetWare Software Step By Step 1 Verify that CentreWare DP and a Phaser printer driver have been loaded on the workstation 2 Click Start click Settings then click Printers to verify that the printer is installed Launching CentreWare DP 1 Click Start click Programs then click CentreWare DP 2 Select the desired printer If a communications error message appears your printer is not able to communicate with your workstation Verify your printe
88. contains a maintenance roller that keeps the surface of the imagining drum clean and oiled Note Order a new maintenance kit when the front panel displays a message telling you that the maintenance kit is low Replace it when the front panel displays a message telling you to replace the maintenance kit To order a new maintenance kit contact your local reseller or visit the Xerox web site at www xerox com office 8400supplies Caution The printer s interior may be hot Do not touch the hot surfaces 1 Open the side door 8400 034 Phaser 8400 Color Printer 4 25 Maintenance 2 Pull the orange maintenance kit labeled A completely out of the printer 8400 032 3 Referto the detailed illustrated instructions included with the new maintenance kit for full installation and disposal 4 Close the door 8400 038 Phaser 8400 Color Printer 4 26 Cleaning the Paper Release Blade 1 Open the exit cover 8400 096 NN Np TEILT FU di P1 cicisica secus 2 8400 042 Maintenance 3 Clean the white plastic paper release blade on the green paper guide by wiping it with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 8400 084 Phaser 8400 Color Printer 4 27 Maintenance 4 After the paper release blade is clean put the green paper guide back in its original position 8400 080 5 Close the exit cover 8400 018 Phaser 8400 Color Printe
89. ct the data if incorrect then click Finish in the Confirmation window when the data 1s correct Configuring the Printer 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive and click Have Disk 2 Click the Browse button then select the directory which contains the Windows 2000 or Windows XP drivers 3 Select the INF file then click Open 4 Verify that the path and filename are correct then click OK 5 Enter a name for the printer and select whether you want that printer to be the default Click Next 6 Select one of these options m If the printer is not shared click Next m If the printer is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next 2 Select one of these options in the Completing the Add Printer Wizard screen m Click the Finish button if the data presented is correct Proceed to step 3 m Click the Back button to correct the data if incorrect then click Finish in the Add Printer Wizard when the data is correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly Proceed to step 4 4 Note the print
90. d must be installed on the Macintosh If the AppleTalk protocol is enabled but is not available in the drop down window it is recommended that you contact your system administrator or Apple Computer Incorporated for assistance For more information go to www xerox com office infoSMART to view Documents 48704 50080 and 49814 Phaser 8400 Color Printer 3 6 Connections and IP Address Dynamic Methods of Setting the Printer s IP Address An Internet Protocol IP address is required to identify your printer on a network Set the printer s IP address by any of the following methods m DHCP B CentreWare Internet Services Auto IP Host Names Information Required for IP Addressing Information Comments Internet IP address for the printer Format is Xxx xXxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address If you want to communicate with the printer from anywhere other than the local network segment you need the router address Enabling DHCP on the Printer Verify that the printer s DHCP protocol is enabled by setting the front panel or using CentreWare IS Note To determine your printer s IP address select Printer Identification at the front panel For information about the front panel go to Reference Features on the User Documentation CD ROM Changing or Modifying the IP
91. d affect print quality The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover printer damage as a result of non Xerox ink usage Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Genuine Xerox solid ink supplies are carefully designed and tested for use with Xerox solid ink printers For reliable Xerox printing use genuine Xerox supplies Preparing the printer to be moved Don t unplug the printer until power down sequence completes To ensure the printer is able to be shipped you must let it complete the cooling sequence Don t unplug the printer until power down sequence competes Preparing the printer to be moved Please remove the Waste Tray and Drum Maintenance Cassette To ensure the printer is able to be shipped you must let it complete the cooling sequence Don t unplug the printer until power down sequence competes Restraining the printhead To ensure the printer is able to be shipped you must let it complete the cooling sequence Don t unplug the printer until power down sequence competes Printer is now ready to be moved To ensure the printer is able to be shipped you must let it complete the cooling sequence Don t unplug the printer until power down sequence competes
92. dard Standard 10 100 Ethernet No No Standard Standard Standard Connection Japanese fonts are provided for applicable countries per special licensing requirements Phaser 8400 Color Printer 1 3 Front View 1 2 3 4 144 6 7 1 42 7 8 9 10 Legal A4 output tray extension 8400 045 Back View LSAT PTV SX 8400 046 SP yee onc Printer Tour Optional 525 Sheet Tray 4 Optional 525 Sheet Tray 3 Standard 525 Sheet Tray 2 100 Sheet Multi Purpose Tray 1 Front panel Exit cover release Front cover release Exit cover Ink loader Top cover 11 Interface cover SAUNI 12 Side door Maintenance kit Waste tray Power cord connection Power switch Parallel cable connection USB connection Configuration card Ethernet 10 100 Base T connection 1 Optional hard drive 2 Two RAM slots Phaser 8400 Color Printer 1 4 Printer Tour Top View 1 Ink 1 2 Ink bin ey TRA A1 DEAS 8400 087 Printer Options and Upgrades Options and upgrades are available for the Phaser 8400 printer Options Two RAM slots supporting 128 Mbytes and 256 Mbytes memory cards m Two 525 Sheet Feeders m Internal hard drive Upgrades Phaser 8400B to 8400BD Phaser 8400B to 8400N Phaser 8400N to 8400DP Phaser 8400N to 8400DX Phaser 8400DP to 8400DX For more information on printer options and upgrades go to www xerox com office 8400supplies Phaser 8400 Color Printer
93. des m Setting Printing Options on page 2 17 m Selecting Print Quality Modes on page 2 19 Setting Printing Options Many printing options are available with the Xerox printer driver Selecting Printing Preferences in Windows Printer preferences control all of your jobs unless you overwrite them specifically for your job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings Click Start select Settings then click Printers In the Printers folder right click the icon for your printer From the popup menu select Printer Preferences or Properties po Make selections from the driver tabs See the Printing Options for Windows Operating Systems table for specific printing options 5 Click the OK button to save your selections Selecting Properties for an Individual Job Windows If you want to use special settings for a particular job change the driver settings before sending the job to the printer For example if you want to use High Resolution Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 8400 printer for use and click its Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options gt Click t
94. ducing bar and pie charts spread Office Color Produces the brightest most sheets and organizational charts sRGB Vivid saturated colors Using the 8400 PANTONEQG Color Chart Office Color No color correction is made to for process PANTONE Color matching None colors Using SWOP press standards Press Match Matches Specifications for Web SWOP Offset Publications SWOP press standards Using the Euroscale 4 color process Press Match Emulates the Euroscale 4 color press mode Euroscale process press mode Using the Imation Matchprint press Press Match Matches Imation Matchprint proofs standard Commercial Producing a black and white version of a Black and White Transforms all color to equivalent color document gray levels and attempts to preserve color differences as gray density differences For more information on color matching and ICC profiles go to www xerox com office infoSMART Phaser 8400 Color Printer 2 21 Using Color To select the color correction in a supported driver Windows 9 Windows Me PostScript driver On the TekColor tab select the desired color correction Some of the color corrections are grouped under Office Color or Press Match Color Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the TekColor tab select the desired color correction Some of the color corrections are grouped under Office Color or Press Match Color Mac OS 9 driver In the Print dialog box click
95. e 2 10 m Paper that May Damage Your Printer on page 2 10 Follow the guidelines in these tables to ensure the best print quality and avoid printer jams For best results use only Xerox Phaser Color Printing Media specified for your printer they are guaranteed to produce excellent results with your Phaser 8400 Color Printer Caution Damage caused by using unsupported paper transparencies and other speciality media 1s not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Paper Usage Guidelines The printer accommodates most sizes and types of paper transparencies or other specialty media Only Tray 1 accommodates custom size paper m Use Phaser Professional Solid Ink Transparencies print quality may vary with other transparencies Do not use transparencies with stripes on the side Use only supported envelopes Use only paper envelopes Do not use padded envelopes Use business official and Baronial style envelopes with diagonal seams not side seams Do not use envelopes with windows metal clasps or adhesives with release strips Do not use pre punched paper Do not print CD labels Copyright 2003 Xerox Corporation All Rights Reserved 2 6
96. e OK button 2 Select Menu Map then press the OK button to print Information Pages Your printer comes with a set of information pages that helps you solve printing problems and obtain the best results from your printer Access these pages from the printer s front panel To print information pages 1 Atthe printer s front panel select Information then press the OK button 2 Select Information Pages then press the OK button 3 Select the appropriate information page then press the OK button to print Note Print the Menu Map to see other information pages available for printing Phaser 8400 Color Printer 1 9 Phaser 8400 Color Printer Printer Drivers This topic includes m Available Printer Drivers on page 1 10 m Printer Driver Features on page 1 11 Printer drivers enable your computer and printer to communicate and provide access to your printer features Xerox makes driver installation easy with its Walk Up Technology For more information about printer drivers see the video at www xerox com office drivers Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems The following drivers are available Driver Source Description Windows PostScript Driver CD ROM and The PostScript driver is recommended to take Web full advantage of your printer s custom features and genuine Adobe PostScript Default driver PCL Driver Web only The Pri
97. e Tray 1 Maximum 216 mm wide x 355 mm long 8 5 in wide x 14 in long Minimum 139 7 mm wide x 210 mm long 5 5 in wide x 8 3 in long Copyright 2005 Xerox Corporation All Rights Reserved 2 23 2 Sided Printing Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page When you print 2 sided jobs select the binding preference which determines how the pages turn Portrait Portrait Landscape Landscape Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge KER 3 con To perform automatic 2 sided printing 1 Insert paper into the tray For more information go to Reference Printing Basic Printing on the User Documentation CD ROM m Tray 1 Insert the side to be printed first faceup with the bottom of the page against the rollers m Trays 2 3 or 4 Insert the side to be printed first facedown with the top of the page toward the back of the tray In the printer driver m Select Tray 1 2 3 or 4 m Select either Portrait or Landscape orientation m Select 2 sided printing as described in the table below Click OK to accept the printer driver settings then click OK to print Phaser 8400 Color Printer 2 24 2 Sided Printing Setting the Printer Driver for 2 Sided Printing Operating System Steps Windows 98 or 1 Select File then select Print W
98. e a third color For example magenta and yellow produce red Cyan and magenta produce blue It overlays cyan and magenta to produce blue To produce less saturated colors the printer mixes white by leaving some dots unprinted Mixing magenta with unprinted dots produces pink By overlaying two or more primaries the printer generates a palette of eight colors Although equal portions of the three primary colors form black your printer includes black ink to produce very dense black for images with a large amount of black text or black backgrounds These four colors cyan magenta yellow and black represent the color system known as CMYK Monitors and RGB Your monitor projects color onto the screen The three primary colors the monitor projects are red green and blue When equal portions of these three colors are projected they produce white These three colors represent the color system known as RGB The surface of your monitor consists of thousands of phosphor dots To produce red the monitor projects red phosphors To produce a less saturated hue of red pink the monitor turns on two out of three of the red phosphors Printers add unprinted white dots to produce less saturated colors while monitors turn on fewer phosphors Another important difference between your printer and monitor is the way each one translates light Paper reflects light while monitors emit light Because of these different methods printers have one range
99. e printing problems and obtain the best results from your printer Access this page from the printer s front panel To print the Configuration Page 1 Atthe printer s front panel select Printer Settings then press the OK button 2 Select Configuration Page then press the OK button to print Note Print Menu Map to see other information pages available for printing Verifying Settings 1 Verify the settings on the Configuration Page m IP Address Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser printer queue Verifying Driver Installation 1 Right click My Network Places on the desktop then click Properties 2 Right click Local Area Connection then click Properties 3 Click the General tab View the list of installed network protocols to verify that TCP IP is installed For more information contact your network administrator Click Install to install any components not listed then restart
100. ecccccocccceccecec lilNoecccceccccccccccccccccccccocscccccccccesccccssccccsccccscccocsscoscsoosooocccococoocococoneocccconcocoeconocococoooccoccooccocccooocccoccccocccccce0 THE DOCUMENT COMPANY 7 9400 aser XEROX Color Printer Reference Guide Mis de r f rence ee000009000900090099090900909000900005 TE ee ee Q9 6m t MEME EMPIRE ET ot LL Paria S 9m aa RUE aL e o PT eo t a ee 9 5 Se TXLLAAMEEMM I LLLILLLLLLLLLLLLL ALILLLIO T O O OS IO LII III TZ IX II IZ I ILI LIC IIIIILLZLIALLLUIT PE IRE LLL L O OAL LO Al hl llllelel lYIIL E R wee SN Oa Cc LC Oe ee ee ee ee ee fe ee LE ee ee ee ee Guia de referencia l Guia de refer ncia Naslaggids Referensguiden CnpaBOuHOro pyKOBO ICTBa UZYVWL7AZCF Copyright 2003 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized xe CentreWare Made For Each Other Phaser PhaserSMARTS
101. ed pages to continue Tray 2 3 4 Empty Load paper Press i Load paper in the indicated tray Load Tray 1 2 3 4 with size type Load the indicated paper size and type into the indicated tray Insert Tray 2 3 4 Press 1 Reinstall the indicated tray to continue printing Adjust Tray 2 3 4 Size Press i The indicated tray is not set to a known size Adjust the guides to a known size Cleaning sheet needed Load standard size paper The printer was interrupted while printing a page To remove the ink of the partially printed page the printer needs a sheet of blank paper Load letter A4 or legal size paper into the paper tray Job Requests size type Load the indicated paper size and type into the printer this status message will be duplicated to include each valid paper size and type combination Replace Maintenance Kit in x pages Order new maintenance kit part number 108R00602 Standard or part number 108RO0603 Extended The maintenance kit is near the end of its useful life and will need to be replaced soon Replace Empty Maintenance Kit Press i 1 Open side door 2 Replace orange maintenance kit labeled A 3 Order part number 108RO0602 standard or 108R00603 extended Maintenance Kit Missing Press i The printer is stopped Open the side door and insert orange maintenance kit Empty Waste Tray Press i The waste tray is
102. ed with the port installation The wizard verifies the port name and printer address then automatically configures the remaining port settings Any errors detected in printer identification are displayed in a dialog box requesting Additional Information 2 In the Add Xerox TCP IP Port window m Enter a unique name for the port being added in the Enter a Port Name section m Enter the printer s host name or IP Address in the Enter a Printer Name or IP Address section 3 Click Next Note To locate Xerox printers on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select your desired printer from the list then click OK Completing the Printer Port TCP IP After the port settings have been configured and verified a Completing dialog box appears summarizing all the settings You can change or select printer port settings 1 Select one of these options m Click Finish to complete the printer port setup m Click Back to change the settings When you have completed the changes click Finish to complete the printer port setup 2 Click OK to exit Printer Properties PhaserPort Software Note PhaserPort is the preferred utility for PostScript installations For PCL installations go to Xerox TCP IP Port Monitor in this section The Windows installer installs PhaserPort for Windows for those installations usi
103. ed with your printer m Plug the power cord directly into a properly grounded electrical outlet If you do not know if an outlet is grounded ask an electrician to check the outlet m Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused m Do not place the printer in an area where people might step on the power cord m Do not place objects on the power cord m Do not block the ventilation openings These openings are provided to prevent overheating of the printer m Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock Copyright 2005 Xerox Corporation All Rights Reserved A 1 Appendix A If you notice noises or odors that are not associated with your normal print operation 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative to correct the problem The power cord is attached to the printer as a plug in device on the side of the printer If it is necessary to disconnect all electrical power from the printer disco
104. edown with the top of the page toward the back of the tray 8400 092 8400 093 Single sided printing 2 sided printing Note Do not load paper above the fill line inside the tray Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 At the printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button C Select Tray 2 3 or 4 Paper Type then press the OK button d Select Card Stock then press the OK button to save your selection In the printer driver select the appropriate tray or paper type as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 47 Specialty Paper Printing Weatherproof Paper Phaser Weatherproof Paper can be printed from any tray You can load paper to the fill line in the tray however the printer has better feed reliability if you load fewer sheets in the tray The printer has better feed reliability if Phaser Weatherproof Paper can be printed on two sides To order Phaser Weatherproof Paper or other supplies contact your local reseller or visit the Xerox web site at www xerox com office supplies Guidelines Store Phaser Weatherproof Paper flat in the original packaging Leave the Phaser Weatherproof Paper in its original packaging until you are ready to use it Do not store Pha
105. eful for many images and previewing your Fast Color work Rapidly produces review documents useful for rush jobs Not recommended for documents containing small text fine detail or large areas of bright solid fill General purpose mode for full color printing Produces crisp bright prints Standard at high speed Recommended for vibrant saturated color prints Best mode for business presentations Produces superior text resolution Enhanced and very smooth light colors This mode takes longer to process and print than Standard or Fast Color Highest quality mode for color prints Provides the best detail and High Resolution Photo smoothness for photographic images Produces highest quality color prints with the best text resolution and smoothest light colors This mode takes longer to process and print than the other modes Phaser 8400 Color Printer 2 19 Phaser 8400 Color Printer Using Color This topic includes Printers and CMYK on page 2 20 Monitors and RGB on page 2 20 Image Processing on page 2 21 Adjusting Color Using TekColor Correction on page 2 21 Color Sampler Pages on page 2 22 Printers and CMYK Your printer and monitor generate color quite differently Your printer produces prints using a series of dots in three primary colors cyan magenta and yellow When equal amounts of these three colors are overlaid the resulting color is black The printer can overlay two colors to produc
106. electrical safety A 1 operational safety A 2 requirements A 1 symbols A 5 saved printing 2 61 2 63 scaling 2 58 secure printing 2 61 2 62 select Intelligent Ready Mode using CentreWare IS 1 16 separation pages 2 54 setting printer s IP address 3 7 static IP address 3 3 3 4 setting an IP address 3 2 shipping the printer completing the cool down cycle 4 41 removing the maintenance kit 4 39 removing the waste tray 4 40 smudges or smears 4 19 software failures 4 32 Startup Page 1 14 print from front panel 1 15 turn on or off 1 14 turning on off using CentreWare IS 1 14 static IP address Macintosh 9 x TCP IP 3 4 Macintosh OS X 10 2 and higher TCP IP 3 4 Windows 2000 Windows XP Windows Server 2003 3 3 Windows 98 and Windows Me 3 4 Windows NT 4 x 3 3 status messages 2 64 stock rotate frequently 2 35 storage environment 2 10 guidelines 2 10 storing media 2 10 supplement resident fonts 1 22 supplies A 3 low 2 64 ordering 2 64 replacement 2 64 supported papers 2 6 Index T TCP IP 1 12 protocol 3 2 Technical Support 1 6 1 13 4 2 TekColor correction 1 6 2 21 4 19 templates printing cards labels and inserts 2 39 Total Satisfaction Guarantee 2 6 2 31 2 64 4 18 4 20 4 36 4 37 A 3 A 5 transparencies 2 6 guidelines for printing 2 26 loading 2 26 printing from Tray 1 2 27 printing from Tray 2 3 or 4 2 28 setting the front panel for Tray 1 2 27 setting the f
107. ency Phaser Professional Solid Ink Transparencies o Card Stock 100 122 g m 28 32 Ib Cover 123 220 g m 50 80 Ib Cover d Labels Phaser Color Printing Labels o e Special Phaser Professional Solid Ink Business Cards e e Phaser Professional Solid Ink High Resolution e o Photo Paper Phaser Premium Postcards o Phaser Weatherproof Paper e o Phaser Trifold Brochures o o Legal 8 5 x 14 in 60 122 g m 16 32 Ib Bond hd hd Executive 7 25 x 60 122 g m 16 32 Ib Bond hd hd 10 5 in 2 30 o e or A5 148 x 210 mm 122 220 g m 32 40 Ib Bond Statement 5 5 x 8 5 in US Folio 8 5 x 13 in A6 105 x 148 mm e e B5 ISO 176 x 250 mm B5 JIS 182 x 257 mm Index Cards 3 x 5 in Custom Maximum 216 mm wide x 355 mm long o Oo 8 5 in wide x 14 in long E Minimum 75 mm wide x 127 mm long e o rint custom size 3 in wide x 5 in long paper from Tray 1 onl Minimum 139 7 mm wide x 210 mm long o Oo y 5 5 in wide x 8 3 in long Custom margins are 12 5 mm on all sides Margins for all other paper are 5 mm on all sides Phaser 8400 Color Printer 2 8 Phaser Color Printing Media Supported Papers Paper Type Phaser Media Size Part Number Plain Paper Phaser Premium Color Printing Paper 500 Sheets Letter 016 1368 00 90 g m 24 Ib Bond A4 016 1369 00 Transparency Phaser Professional Solid Ink Transparencies Letter 103R01039 50 Sheets A4 103R01040 Card Stock Phaser Premium
108. enu select Print Font Samples Downloading Fonts To supplement the resident fonts which are always available for printing downloadable fonts can be sent from your computer and stored in the printer s memory or on the printer s hard drive Note If you turn the printer off the fonts you download to memory are deleted You must download them again when you turn the printer on Before printing verify that the fonts specified in your document are installed in the printer or are set up to download correctly If your document has a font not currently in your printer or downloaded with your print job a different font will be used The printer accepts the following downloadable fonts m PCL m Type 1 m Type3 E m Agfa Bitstream m Microsoft m Apple m TrueType scalable to any point size looks the same on screen and printed Downloading Fonts from CentreWare Font Management Utility The CentreWare Font Management Utility FMU is a Windows application that helps manage fonts macros and forms on a printer s hard drive or Flash DIMM if available Downloading fonts to a printer can improve printing performance and reduce network traffic You can list print and download PostScript and PCL5c fonts using the Font Management Utility To download the Font Management Utility go to www xerox com office drivers and use the Key word search FMU Phaser 8400 Color Printer 1 22 Fonts Downloading Fonts from a Mac 9 x onl
109. eports 3 12 USB connection 3 2 3 4 user safety A 1 A 5 using unsupported paper 2 6 4 18 W Warmup Mode 1 15 warning messages 4 32 warnings 2 64 waste tray emptying the waste tray 4 23 may be hot handle carefully 4 23 may be locked 4 23 receiving a Waste Tray Full message 4 24 watermarks 2 59 weatherproof paper guidelines for printing 2 48 printing 2 48 printing from Tray 1 2 49 printing from Tray 2 3 or 4 2 50 web site 4 42 resources 4 42 warranty information B 1 Index weight ranges media for 2 sided printing 2 23 Windows printing options 2 18 X Xerox TCP IP Port Monitor 3 17 3 23 3 27 Xerox Usage Analysis Tool 3 13 Xerox warranty information B 1 Phaser 8400 Color Printer Index 7
110. er a repackaging kit at www xerox com office 8400supplies Additional instructions for repackaging the printer are provided in the repackaging kit or can be found on the User Documentation CD ROM 1 Verify that the printer is turned on 2 Open the side door on the right panel 8400 034 8400 032 Phaser 8400 Color Printer 4 39 Moving and Repacking the Printer 4 Remove the green waste tray labeled B empty the waste then place the tray in a plastic bag for storage 8400 035 8400 036 5 Close the printer s door and covers 6 Turn off the printer using the power switch located under the interface cover on the right side of the printer 8400 030 7 Within 10 seconds of turning off the printer select Shut Down for Moving Printer at the printer s front panel Note If you receive a Power Down Error Head not Parked message at the printer s front panel the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment Phaser 8400 Color Printer 4 40 Moving and Repacking the Printer 8 Verify that the green flag in the exit tray is in the raised position When the green flag is raised the printhead is locked LE DY Aun 8400 099 9 Wait for the printer to complete the cool down period for the ink to solidify The printer will shut down when it 1s cool enough to move 10 Unplug the printer after the cool down cycle is complete 11 Lift the
111. erify the settings in the Configuration Page m IPAddress Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser print queue Verifying Installation a ud ui ee E N Right click the My Network Places icon on the desktop and select Properties Click the Protocols tab to verify that the TCP IP protocol has been installed Click Add to install any components not listed then restart your computer Click Start click Settings then click Control Panel Double click Services Locate TCP IP Print Server then verify these column entries m Status column Started Startup column Automatic Click Start click Settings then click Printers Right click the printer icon then select Properties Verify that you have installed the correct driver for your printer Select the Ports tab Verify that the IP Address in the Print to the Following Port list is identical to the one on the Configuration Page You may need to click t
112. erver 2003 Troubleshooting TCP IP on page 3 18 Preliminary Steps These preliminary steps must be performed for all printers 1 2 Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print the Configuration Page and keep it for reference Quick CD ROM Install Steps 1 oe P Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have comp
113. es m Quick Install Steps on page 3 44 m Additional Resources on page 3 45 Your printer supports connection to a variety of UNIX platforms through the parallel and network interface The workstations currently supported by CentreWare for UNIX Linux to a network connected printer are sun Solaris IMB AIX Hewlett Packard HP UX DEC UNIX Linux 1386 Linux PPC SGI IRIX The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above Quick Install Steps From the Printer 1 Verify that both TCP IP protocol and the proper connector are enabled 2 Atthe printer s front panel select one of these IP address options m Allow the printer to set up a DHCP address m Enter the IP address manually 3 Print the Configuration Page and keep it for reference For information about printing Configuration pages go to Reference Features Front Panel on the User Documentation CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 3 44 UNIX Linux From Your Computer 1 Access www xerox com office support to select your printer type m Operating system UNIX m File type Drivers 2 From the list of files provided download the PrinterPackageXPXX and the file that matches your operating system 3 Print a test page 4 Verify the print quality of the printed page Note If print quality problems exist or if your job did not print go to Reference
114. es The only consumable for this printer is Genuine Xerox Solid Ink 8400 Cyan Magenta Yellow and Black Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or consumables or the use of Xerox supplies not specified for this printer Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Routine Maintenance Items Routine maintenance items are printer parts or assemblies that have a limited life requiring periodic replacement Replacements may be in the form of parts or kits Routine Maintenance Items are typically customer replaceable The only routine maintenance item for the Phaser 8400 printer is the maintenance kit Access the Supplies Info menu from the printer s front panel to see the remaining life on the maintenance kit Copyright 2005 Xerox Corporation All Rights Reserved 2 64 Supplies and Recycling Recycling For information on Xerox supplies recycling programs go to www xerox com office
115. est page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly Proceed to step 4 4 Note the print quality of the print job If print quality problems exist or if the job does not print go to Reference Troubleshooting on the User Documentation CD ROM Xerox TCP IP Port Monitor The Windows installer installs the Xerox TCP IP Port Monitor for those installations using the PCL5c driver The Xerox TCP IP Port Monitor is used to add or remove TCP IP ports Adding the TCP IP Printer Port Open Printer Properties for the printer you would like to attach to the new TCP IP port Click Start click Settings then click Printers Right click the printer to be attached to the new TCP IP port then select Properties Select the Ports tab then click the Add Port button Select Other From the list of available printer port monitors select the Xerox TCP IP Port then click OK SS SS Phaser 8400 Color Printer 3 23 Windows NT 4 x Configuring the TCP IP Printer Port The Xerox TCP IP Printer Port Wizard guides you step by step through the following procedures m Choosing a name for the new port m Identifying a printer by its DNS Name or IP Address m Alternatively Identifying a printer using the automatic Printer Discovery feature To install the printer port 1 Click Next to proceed with the port installation The
116. etting static IP 3 3 3 4 J Job records 3 11 job types 2 61 L labels printing 2 35 printing from Tray 1 2 36 printing from Tray 2 3 or 4 2 37 list fonts from a Mac 1 22 from front panel 1 21 load paper timeout 1 17 change using CentreWare IS 1 17 loading Tray 1 2 11 Trays 2 3 or 4 2 14 Phaser 8400 Color Printer Index 3 loading envelopes 2 30 Tray 1 2 12 Trays 2 3 or 4 2 15 low energy consumption mode 1 15 Macintosh download fonts 1 23 MaiLinX alerts 3 12 maintaining your printer 4 20 maintenance kit ordering a new maintenance kit 4 25 replacing the maintenance kit 4 25 Maintenance Kit Wiper Blade cleaning the blade 4 29 manually setting the printer s IP address 3 3 media environment 2 10 unacceptable types 2 10 Menu Map 1 9 messages error and warning messages 4 32 front panel 4 2 1 button 4 2 status messages 4 31 mirror images 2 57 modes print quality 2 19 monitor colors 2 20 RGB colors 2 20 moving the printer completing the cool down cycle 4 38 using Fast Shutdown mode 4 37 A 4 waiting 30 minutes 4 38 multiple page document 2 55 N negative images 2 57 network setup 3 8 networked printers 1 12 noises or odors A 2 N Up 2 55 0 ordering supplies 2 64 Index P paper changing paper 2 2 guidelines for paper usage in all trays 2 6 jam at the exit cover 4 3 jam at the front cover 4 7 jam at Tray 1 4 12 jam at Tray 2 3 or
117. ettings Using the Front Panel To specify tray selection 1 ao i At the printer s front panel select Printer Setup then press the OK button Select Paper Handling Setup then press the OK button Select Paper Source then press the OK button Scroll to the desired tray or Auto Select Press the OK button to save the changes Note The driver overrides the front panel settings and CentreWare IS for tray selection Using CentreWare IS To select a tray DOT eg Launch your web browser Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Click General in the left sidebar Select Printer Defaults from the drop down list Scroll to Print Mode Settings then select the tray from the Paper Source drop down list Click Save Changes at the bottom of the screen Adjusting Front Panel Brightness To adjust the brightness of the front panel s background lighting mmc At the printer s front panel select Printer Setup then press the OK button Select Front Panel Setup then press the OK button Select Front Panel Brightness then press the OK button Press the Down Arrow or Up Arrow button to increase or decrease the front panel brightness value The brightness values range from O0 no background light to 10 brightest background light Press the OK button to save your change Phaser 8400 Color Printer 1 18 Printer Settings Adjusting Front Panel Cont
118. etup then press the OK button C Select Tray 2 3 or 4 Paper Type then press the OK button d Select Plain Paper then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 51 Phaser 8400 Color Printer Custom Size Paper This topic includes m Guidelines on page 2 52 m Loading Custom Size Paper in Tray 1 on page 2 53 Guidelines Print custom size paper within the following ranges from Tray 1 only Size Range Printing Option Maximum 216 mm wide x 355 mm long 2 sided 8 5 in wide x 14 in long Minimum 75 mm wide x 127 mm long Single sided only 3 in wide x 5 in long Minimum 138 7 mm wide x 210 mm long 2 sided 5 5 in wide x 8 3 in long For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 2 52 Custom Size Paper Loading Custom Size Paper in Tray 1 1 Insert custom size paper into Tray 1 as follows m Single sided printing Insert the side to be printed facedown with the top of page against the rollers m 2 sided printing Insert the first side to be printed first faceup with the bottom of the page against the rollers 2 Adjust the paper guides to fit against
119. f these methods m Microsoft TCP IP protocol m Xerox TCP IP Port Monitor The following methods can also be used to monitor or configure your printer m A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP IP protocol enabled m The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple printers on a Windows NT network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office Note The CentreWare methods are not discussed in this section For more information concerning CentreWare IS or CentreWare MC go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Quick Install Steps Microsoft TCP IP Protocol Note This procedure is only performed by the system administrator 1 Right click the My Network Places icon on the desktop then click Properties 2 Click the Protocols tab to verify that the TCP IP protocol has been installed 3 Select the Services tab and verify that Microsoft TCP IP Printing software is installed If it is not installed install it and then return to this document Adding the Printer Open the Control Panel then double click the Printers icon Double click Add Printer to launch the Add Printer Wizard then click Next Verify that My Computer is selected then click Next Click Add Port then select the LPR Port from the list displayed Click New
120. ferent paper source for the cover page than for the body of a document For instance use your company letterhead for the first page of a document or use card stock for the first and last pages of a report m Use any paper tray as the source for printing cover pages m Verify that the cover page is the same size as the paper used for the rest of your document If you specify a different size in the driver than the tray you select as a cover pages source your cover s print on the same paper as the rest of your document You have several choices for cover pages m None Prints the first and last pages of your document using the same paper as the rest of your document m First Page Only Prints only the first page of your document from one tray then prints the remainder of your document from another tray m First and Last Pages Prints only the first and last pages of your document from one tray then prints the remainder of your document from another tray If you select First Page Only or First and Last and you select 2 sided printing the first two pages of the job print on the front cover Phaser 8400 Color Printer 2 60 Advanced Options If you select First and Last Pages and you select 2 sided printing both the first two pages and last two pages for a document with an even number of pages of the Job print on the front and back cover pages Note For a blank back cover you must include a blank last page in your document
121. ge the timeout value as follows 1 Atthe printer s front panel select Printer Setup then press the OK button 2 Select Printer Controls then press the OK button 3 Select Power Saver Timeout then press the OK button 4 Press the Down Arrow or Up Arrow button to scroll to a selected Power Saver timeout value Select a larger value if you want to extend the length of time before the printer goes into Power Saver mode 5 Press the OK button Accessing Intelligent Ready Mode Intelligent Ready mode is an automated system that m Monitors the printer s usage m Warms up the printer when you are most likely to need it based on past usage patterns To turn on off the Intelligent Ready mode use either B The printer s front panel m CenterWare IS Using the Printer s Front Panel To turn Intelligent Ready mode on off 1 Select Printer Setup then press the OK button Select Printer Controls then press the OK button Select Intelligent Ready Press the OK button to turn on off Intelligent Ready FD m Select Exit then press the OK button to return to the main menu Phaser 8400 Color Printer 1 15 Printer Settings Using CentreWare IS To select Intelligent Ready mode or to schedule warmup standby settings Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the General folder on the left sidebar Select Warmup Click
122. ges per Sheet drop down list Phaser 8400 Color Printer 2 56 Advanced Options Printing Negative and Mirror Images You can print pages as a negative image reverses the light and dark areas in your printed image or mirror image flips images horizontally on pages when printed Mirror Image Negative Image To select negative or mirror images in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then select Print as a Negative Image or Print as a Mirror Image m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced Under Document Options and PostScript Options select Yes for Mirrored Output m Windows NT driver On the Advanced tab under Document Options and PostScript Options select Yes for Mirrored Output or Negative Output m Mac OS 9 driver From the File menu select Page Setup choose PostScript Options from the drop down list then select Invert Image to print a negative image or Flip Horizontal to print a mirror image Phaser 8400 Color Printer 2 57 Advanced Options Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent The default is 100 percent 50 100 200 To select scaling in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then specify the
123. gnal Lines 1 kV AC Mains Line Surge IEC 61000 4 5 1995 Combination wave 2 0 kV Common mode 2 0 kV Differential mode Radio Frequency Electromagnetic Field Conducted IEC 61000 4 6 1996 D 2 0 15 80 MHz 3 V 80 AM 1 kHz Phaser 8400 Color Printer Appendix D CISPR 24 Immunity Phenomena Basic Standard Test Specification Line voltage dips IEC 61000 4 11 1994 gt 95 dip for cycle 50 Hz 30 dip for 25 cycles 50 Hz Line voltage drop out IEC 61000 4 11 1994 gt 95 dropout for 250 cycles 50 Hz This product if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 8400 Color Printer D 3 Phaser 8400 Color Printer Material Safety Data sheet For Material Safety Data information regarding your Phaser 8400 printer go to www xerox com office 8400msds For the Customer Support Center phone numbers see the information booklet entitled Total Satisfaction Services that came with your printer Copyright 2003 Xerox Corporation All Rights Reserved E 1 Phaser 8400 Color Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 AS K XEROX to determine whether this Xerox product is part of the program For more inf
124. haser 8400 printer go to www xerox com office 8400warranty Copyright 2003 Xerox Corporation All Rights Reserved B 1 Phaser 8400 Color Printer Printer Specifications Physical Specifications Width 422 mm 16 3 in Depth 514 mm 21 in Height 368 mm 14 5 in Weight 28 kg 60 Ibs Optional 525 Sheet Feeder m Width 422 mm 16 6 in m Depth 514 mm 20 3 in m Height 132 mm 5 2 in Environmental Specifications Temperature m Storage 30 to 60 C 22 to 140 F m Operating 10 to 32 C 50 to 90 F Relative Humidity m Storage 10 to 95 B Operating 10 to 80 Electrical Specifications Available in four 4 models m 110 120 VAC 60 Hz m 220 VAC 50 Hz ENERGY STAR qualified printer ES Option Copyright 2003 Xerox Corporation All Rights Reserved C 1 Appendix C Performance Specifications Print Speed m Upto 24 pages per minute ppm Controller Specifications 500 MHz processor Memory 128 Mbytes PC133 DRAM standard on the Phaser 8400B Color Printer 128 Mbytes PC 133 DRAM standard on the Phaser 8400N Color Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400BD Color Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400DP Color Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400DX Color Printer Upgradable to a maximum of 512 Mbytes Resolution 2400 FinePoint Page Description Languages PDL m PCL5c m Adobe PostScript 3 Residen
125. he Configure Port button to view the IP address If necessary re select the TCP IP number used for your printer Printing a Test Page 1 2 Click the General tab Click Print Test Page If the printer still does not print do one of the following m Access PhaserSMART Technical Support on the Troubleshooting tab of your printer driver WB Go to www xerox com office support Phaser 8400 Color Printer 3 23 Phaser 8400 Color Printer Windows 98 and Windows Me This topic includes Preliminary Steps on page 3 26 Quick CD ROM Install Steps on page 3 27 Other Methods of Installation on page 3 27 Windows 98 and Windows Me Troubleshooting on page 3 29 Preliminary Steps Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Print a Configuration Page and verify that the desired protocol is enabled then follow one of these options m Proceed to Step 4 if you do not have a TCP IP address configured for your printer m Proceed to Step 5 if you do have a TCP IP address configured for your printer Do one of the following if you do not have a TCP IP address configured for your system
126. he OK button to save your selections 5 Print the job Copyright 2003 Xerox Corporation All Rights Reserved 2 17 Printing Options for Windows Operating Systems Operating System Windows 2000 Windows XP or Windows Server 2003 Driver Tab Layout tab Adjusting Printing Options Printing Options Orientation Print on Both Sides Duplex Pages Per Sheet Paper Quality tab m Paper type size and tray selection m Cover Pages m Print Quality Output Options tab m Separation Pages m Secure prints proof prints and saved prints m End of Job Notification TekColor tab m Color Corrections m Black amp White conversion Windows NT Page Setup tab m Orientation m Print on Both Sides Duplex Printing Paper Quality tab Paper type size and tray selection m Cover Pages m Print Quality Output Options tab m Separation Pages m Secure prints proof prints and saved prints TekColor tab m Color Corrections m Black amp White conversion Windows 98 or Setup tab m Paper type size and tray selection Windows Me m Orientation m Print on 1 Side or Print on 2 Sides m Print Quality Output Options tab m Separation Pages Note Cover Pages Secure prints proof prints and saved prints TekColor tab Color Corrections Black amp White conversion For more information about printing options and other selections click the Help button on the printer driver tab to view the online help Ph
127. il to resolve the printing problem Phaser 8400 Color Printer 3 4 Novell NetWare Novell NetWare Troubleshooting Step By Step These procedures eliminate cabling communication and connection problems associated with network connected printers The steps are divided into two groups m Novell NetWare Hardware Step by Step m Novell NetWare Software Step by Step Note Novell NetWare Software Step by Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation When both of these procedures are completed print a test page from your software application If the test page prints no further system troubleshooting is necessary Novell NetWare Hardware Step By Step Note the LED activity on the printer The green link LED is ON whenever it is connected to an active network The amber traffic LED is flickering when data is being received 1 Verify the following m The cable connections Use a new cable or connectors if possible m Which port your printer is attached to Connect a functioning network device to your printer to test the port Print the Configuration Page from your printer For information about printing Configuration pages go to Reference Features Front Panel Review the Connectivity Settings and verify these items m NetWare is enabled m Frame Type matches the frame type of the desired file server Note To determine your NetWare IPX frame type type
128. indows Me 2 Click Properties 3 Select Setup then select Print 2 Sides 4 Select or deselect Bind On Top Edge Windows 2000 1 Select File then select Print Misit sh or 2 Click Properties dE 3 Select either Flip On Long Edge or Flip On Short Edge in Print On Both Sides Duplex on the Layout tab Windows NT 1 Select File then select Print 2 Click Properties 3 Select either Long Edge or Short Edge in Print On Both Sides duplex printing on the Page Setup tab Mac OS 9 1 Select File then select Print 2 Select Layout 3 Select Print on Both Sides 4 Click the Binding icon that matches the edge to bind Mac OS X version 1 Select File then select Print 10 1 and higher 2 Select Duplex 3 Select Print on Both Sides 4 Click the Binding icon that matches the edge to bind Phaser 8400 Color Printer 2 25 Phaser 8400 Color Printer Transparencies This topic includes m Guidelines on page 2 26 B Printing Transparencies in Tray 1 on page 2 27 B Printing Transparencies in Tray 2 3 or 4 on page 2 28 Phaser Professional Solid Ink Transparencies can be printed from any tray They should be printed on one side only To order Phaser Professional Solid Ink Transparencies or other supplies contact your local reseller or visit the Xerox web site at www xerox com office supplies Videos are available with instructions for loading transparencies Videos are located on the User Documentation CD ROM and
129. ing on the User Documentation CD ROM for more information Advanced Setup The Advanced Setup option of CentreWare DP is a tool that allows you to control how your devices are configured in your Novell NetWare network environment This tool is necessary for connecting your device to more than one file server or queue For a connection to a single device and queue use Setup Wizard Copyright 2005 Xerox Corporation All Rights Reserved 3 39 Novell NetWare NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup The Phaser printer defaults enable connection to Novell NetWare without adjustment Review the Configuration Page and verify the following settings m NetWare is enabled m Frame Type matches the frame type of the desired file server m PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desired type if only one PDL is used m Desired Novell mode is set to either NDS BEM NDS or BEM Bindery Emulation Mode Print Server Name Setting Up NetWare with CentreWare DP The CentreWare DP software provides the quickest and easiest method for installing a printer on a network For more information go to www xerox com office for the CentreWare DP User Guide or see CentreWare DP Online Help Advanced Setup in Bindery Mode for Novell Directory Services NDS The Advanced Setup option of CentreWare DP provides an additional tool to control how your printers are configured on a Nove
130. is not available through LPR PhaserPort for Mac OS System Requirements Note PhaserPort is not supported under Mac OS X System requirements include A Phaser printer installed on a TCP IP network PowerPC based Macintosh Apple s LaserWriter version 8 6 or later with Desktop Printing enabled Open Transport version 1 1 or later networking TCP IP networking provided by MacTCP software is not supported The Macintosh must be properly configured to communicate with the printer Files and Installation PhaserPort for Mac OS consists of two files m PhaserPortLib A special type of shared library recognized by the LaserWriter printer driver version 8 6 m PhaserPort Printer Tool A Macintosh PowerPC application for creating desktop printers that communicate with PhaserPortLib To install PhaserPort for Mac OS 1 Copy PhaserPortLib into System Folder Extensions Printing Plug Ins 2 Copy the PhaserPort Printer Tool to any folder on the Macintosh Phaser 8400 Color Printer 3 33 Macintosh Creating a Desktop Printer with PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool Enter the printer s IP address or DNS name in the Printer Internet Address field Enter a name for the desktop printer in the Desktop Printer Name field DII M Click Verify to contact the printer over the TCP IP network then verify its network configuration Click Create to create the desktop printer Click Quit to exit the PhaserPort Printe
131. job information downloading job information to a file and job accounting file formats go to CentreWare IS Online Help Phaser 8400 Color Printer 3 11 Printer Management Software MaiLinX Alerts MaiLinX alerts allow the printer to automatically send email to the system administrator and others under the following conditions m When printer errors warnings and alerts occur B When the printer requires attention for example when service is required or supplies need to be replenished m Whenareply to a CentreWare IS Remote Internet Printing message is desired For more information about CentreWare IS Remote Internet printing go to CentreWare IS Online Help Three designated users can receive messages BH SysAdmin m Service m Key Printer messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notification messages Status Notification is supplied by the printer s Simple Mail Transport Protocol SMTP client Setting Up CentreWare IS Status Notification Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Mail Alerts Follow the instructions on the page to set up Status Notification 4 2 3 Click Properties on the main CentreWare IS screen 4 5 Click Save Settings For complete information about CentreWare IS Status Notification
132. leted Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Copyright 2005 Xerox Corporation All Rights Reserved 3 14 Windows 2000 Windows XP and Windows Server 2003 Other Methods of Installation Your printer can also be installed on a Windows 2000 Windows XP or Windows Server 2003 network using one of these methods Microsoft TCP IP Protocol Xerox TCP IP Port Monitor Microsoft IPP Port The following methods can also be used to monitor or configure your printer A web browser using CentreWare IS if your printer is connected to a Windows 2000 Windows XP or Windows Server 2003 network with the TCP IP protocol enabled The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000 Windows XP or Windows Server 2003 network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office Note The CentreWare methods are not discussed in this section For more information concerning Centre Ware IS CentreWare DP or CentreWare MC go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Taskbar and
133. ll NetWare network environment This tool is necessary for connecting a printer to more than one file server or queue Novell Distributed Enterprise Print Services NDPS NEPS To access Xerox printers in this environment Xerox Gateway software must be installed on a system The latest version of the Xerox Gateway Software is available on the Xerox web site at www xerox com office Instructions are available on the web site for installing a printer using NDPS The web site also contains the CentreWare for NDPS User Guide Novell NetWare Troubleshooting Troubleshooting for Windows based computers includes both hardware and software solutions to eliminate cabling communication and connection problems associated with direct connected ports Complete one of the following procedures based on the type of port being used then print a test page from your software application If the test page prints no further system troubleshooting is necessary For print quality problems go to Reference Troubleshooting on the User Documentation CD ROM Phaser 8400 Color Printer 3 40 Novell NetWare Requirements Verify that you m Are operating a Windows based system with CentreWare DP software installed and at least one printer driver installed B Area NetWare Network Administrator an administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT within login rights to the NetWare Server s servicing the Phaser printer m Have a ba
134. llowing are examples of unacceptable paper Rough or porous media Paper that has been photocopied Paper with cutouts or perforations Paper with pre punched holes Paper with staples inserted Envelopes with windows metal clasps adhesives with release strips or side seams Phaser 8400 Color Printer 2 10 Phaser 8400 Color Printer Basic Printing This topic includes m Loading Paper in Tray 1 on page 2 11 m Loading Paper in Trays 2 3 or 4 on page 2 14 m Factors Affecting Printer Performance on page 2 16 Follow these steps to print jobs 1 Load paper in the tray 2 Adjust the tray guides 3 If prompted by the front panel confirm the paper type and or size and change it as required 4 Select File Print to adjust the printing options in the printer driver For more information go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM 5 Send the job to the printer from the application s Print dialog box For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Loading Paper in Tray 1 Use Tray 1 for a wide range of papers including plain paper transparencies card stock labels envelopes custom size paper and specialty papers Note If you change the paper in Tray 1 you are prompted by the front panel to either accept the indicated paper type and size or change them 8400 001 1 Ope
135. lso ensure that you have run the installer from the Printer Installer and Utilities CD ROM to install the proper printer drivers for your printer 1 2 Open the Print Center Utility located in Utilities in the Applications Directory Click Add A list appears displaying your printer s name followed by a series of numbers For example Your Printer s Name xx xx xx Each numbered segment represents the last section of your printer s hardware address Your PPD is automatically selected Click Add to complete the installation Phaser 8400 Color Printer 3 35 Macintosh Setting Up the Macintosh Ethernet Port for TCP IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP IP 1 2 3 Select Network from the System Preferences application then select TCP IP Select Built In Ethernet from the Active Ports menu Specify how you will obtain the IP address from the TCP IP tab m Manually Specify the IP address Subnet Mask Router Address and Name Server Address in the dialog box m DHCP If you wish to use AppleTalk select the AppleTalk tab and verify that the Make AppleTalk Active box is selected Close the dialog box Creating an LPR Printer with Mac OS X Version 10 2 eS ee eS a i T Open the Print Center Utility located in Utilities in the Applications Directory Click Add Select IP Printing from the drop down list Enter your printer s IP address Deselect Use default queue on se
136. m Use the Fast Shutdown mode at the front panel Shut Down for Moving Printer for best results m Never move the printer if you receive a Power Down Error Head not Parked message at the printer s front panel This message means the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment m Always look at the green flag in the exit tray to ensure that it is in the raised position When the green flag is raised the printhead is locked LE E E b DDK 8400 099 m Always turn off the printer using the power switch located under the interface cover on the right side of the printer and unplug all cables and cords Do not turn off the printer by pulling the power cord or using a power strip with an on off switch m The printer is heavy and must be lifted by two people The illustration below shows the proper technique for lifting the printer Phaser 8400 Color Printer A 4 Appendix A Always move the printer separately from the lower tray assembly Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Damage
137. main CentreWare IS page 4 Select the Protocols folder then click IPP Internet Printing Protocol The Network Path field on the CentreWare IS IPP page displays the printer s URL Creating an IPP Printer 1 Onthe desktop click Start click Settings then click Printers 2 Double click Add Printer to launch the Microsoft Add Printer Wizard 3 Select Network Printer then click Next 4 When prompted for Network Path Windows 9x or URL Windows NT Windows 2000 Windows XP enter the printer s URL in the following format http printer ip address ipp Click Next 6 Substitute your printer s IP address or DNS name for printer ip address The printer s URL 1s displayed on the CentreWare IS IPP page in the Network Path field m Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Taskbar and Start Menu Select the Start Menu tab then select Classic Start menu Click OK This troubleshooting section assumes you have completed the following tasks m Loaded a Phaser printer PCL or PostScript printer driver m Printed and kept a current copy of the Configuration Page Phaser 8400 Color Printer 3 16 Windows 2000 Windows XP and Windows Server 2003 Printing the Configuration Page You can print the Configuration Page to help you solv
138. may jam B Use lighter weight envelopes m Select the Enhanced print quality mode in the printer driver For more information go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM Caution Never use envelopes with windows metal clasps or adhesives with release strips they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Phaser 8400 Color Printer 2 31 Envelopes Printing Envelopes in Tray 1 1 4 Insert envelopes into Tray 1 as follows m Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the left of the printer m End flap envelopes If the end flaps are extended close but do not seal the flaps before placing the envelopes in the tray Insert the envelopes with the flap side up and the end flap of the envelope against the rollers 8400 010 8400 091 Adjust the paper guides to fit against the envelopes At the printer s front panel press the OK button if the type of envelope is correct a If the type of envelope is not correct select Change then press the OK button b Select the
139. n Tray 1 by pulling down and out on the handle 8400 006 Copyright 2003 Xerox Corporation All Rights Reserved 2 11 Basic Printing 2 Open the tray extension 8400 007 3 Insert the paper transparencies or envelopes into the tray m Single sided printing Insert the side to be printed facedown with the top of page against the rollers m 2 sided printing Insert the first side to be printed first faceup with the bottom of the page against the rollers m Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the left of the printer m End flap envelopes If the end flaps are extended close but do not seal the flaps before placing the envelopes in the tray Insert the envelopes with the flap side up and the end flap of the envelope against the rollers 8400 010 8400 091 Note Do not load paper above the fill line inside the tray Phaser 8400 Color Printer 2 12 Basic Printing 4 Adjust the paper guides to fit against the paper transparencies or envelopes 8400 052 5 Atthe printer s front panel press the OK button if the paper type is correct a Ifthe paper type is not correct select Change then press the OK button b Select the paper size then press the OK button C Select the paper type then press the OK button to save your selection Note If the front panel does not show the paper size that you loaded slide the paper guides to fit agai
140. ng PostScript drivers PhaserPort for Windows is a Xerox print monitor for printing over Windows 98 or Windows Me TCP IP peer to peer networks Phaser 8400 Color Printer 3 26 Windows 98 and Windows Me Changing a PhaserPort IP Address If the printer s IP address is changed you must change the IP address for the printer s corresponding port 1 2 P Bt a Click Start click Settings then click Printers Right click the printer to be changed to a new PhaserPort IP address then click Properties Select the Details tab Verify that PhaserPort appears in the Print to the Following Port field Click Port Settings The Configure PhaserPort dialog box appears Do one of the following a If you know the correct IP address or DNS name for the printer enter that information b If you don t know the printer s IP address or DNS name then click Browse to display a list of printers on the network Cc Double click the appropriate printer PhaserPort automatically enters the information into the Configure PhaserPort dialog box Note To search the network again click Refresh To expand the search to other subnets click Advanced Click OK Click OK again to apply the changes Windows 98 and Windows Me Troubleshooting This troubleshooting section assumes you have completed the following tasks m Verified that the printer is plugged in turned on and connected to an active network m Installed a Phaser printer PCL or
141. nnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com office recycle Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards
142. nst the paper 6 In the printer driver select either the paper size or Tray 1 as the paper source Phaser 8400 Color Printer 2 13 Basic Printing Loading Paper in Trays 2 3 or 4 Use Trays 2 3 and 4 for a wide range of papers including plain paper transparencies card stock labels specific envelopes and specialty papers 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 8400 004 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 8400 Color Printer 2 14 Basic Printing 3 Insert the paper into the tray m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray m 2 sided printing Insert the side to be printed first facedown with the top of the page toward the back of the tray 8400 092 8400 093 Single sided printing 2 sided printing m Envelopes Insert the envelopes with the flapside down and the flap of the envelope toward the left of the printer 8400 094 Note Do not load paper above the fill line inside the tr
143. nter Command Language driver can be used for applications requiring PCL Note For Windows 2000 and Windows XP only Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Macintosh OS Driver CD ROM and This driver enables printing from a Macintosh Web OS 9 x or OS X version10 1 or higher UNIX Driver Linux Solaris Web only This driver enables printing from a UNIX operating system You can access the printer drivers listed above on the Printer Installer and Utilities CD ROM that came with your printer or go to www xerox com office drivers as indicated For more information about driver features go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM Copyright 2003 Xerox Corporation All Rights Reserved 1 10 Printer Drivers Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems Windows Fe ture Windows Windows 2000 XP Macintosh Macintosh 98 Me NT4 Server OS 9 x OS 10 x 2003 Separation Pages o e e o o Cover Pages o o o Pages per sheet o o o Booklet e e e F Collation E B B E B Image Smoothing o o o o o Scaling o o o o o Mirror Images o o o o
144. ope For more information on supported envelopes go to Reference Printing Supported Papers on the User Documentation CD ROM Guidelines Buying and Storing Envelopes m Use only paper envelopes specified in the Supported Papers table Successful envelope printing is highly dependent on the quality and construction of the envelopes m Do not use envelopes with windows metal clasps or adhesives with release strips Maintain constant temperatures and relative humidity m Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing m Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes m Wrinkling or embossing may occur in the printing process For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Copyright 2005 Xerox Corporation All Rights Reserved 2 30 Envelopes Preparing to Print Follow these guidelines if ink is missing around the envelope seams m Move the location of the text to another place on the envelope m Use a different envelope style m Use lighter weight envelopes When printing custom size envelopes m Use envelopes with diagonal seams not side seams 8400 088 8400 089 Note Envelopes with side seams and end flaps
145. or detailed online support information go to www xerox com office infoSMART For suggestions on using color go to www colorconnection xerox com Paper Type For best results use only Xerox Phaser Color Printing Media They are guaranteed to produce excellent results on your Phaser printer your Phaser printer and Phaser media are Made for Each Other Copyright 2005 Xerox Corporation All Rights Reserved 4 17 Diagnosing Print Quality Problems Caution Print Quality Problems Damage caused by using unsupported paper transparencies and other speciality media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Use the following table to find specific solutions to print quality problems Diagnosing Print Quality Problems Problem Random Light Stripes One or more color bars are missing on the test page Solution 1 At the printer s front panel select Troubleshooting select Print Quality Problems select Eliminate Light Stripes then press the OK button 2 Repeat Step 1 up to 3 times if the stripes still appear a I j 3 Ifthe problem continues turn off the printer for 5 at least 4 hours
146. ormation about Xerox environmental programs visit WWNwW xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance at WWNW eiae org Copyright 2005 Xerox Corporation All Rights Reserved F 1 Index Numerics 2 sided printing 2 23 binding preference 2 24 driver selections 2 25 A advanced setup Novell NetWare 3 39 Apple Printer Utility 1 23 automatic 2 sided printing 2 23 B basic printing 2 11 binding preferences 2 24 booklet printing 2 56 selecting creep and gutter 2 56 BOOT DHCP 3 8 brightness front panel 1 18 business cards printing 2 35 printing from Tray 1 2 39 C cable connection 3 2 CentreWare DP 3 10 CentreWare Font Management Utility 1 22 CentreWare IS 1 12 3 9 access PhaserSMART 1 13 change printer settings 1 12 changing or modifying the printer s IP address 3 7 launching 1 13 networked printers 1 12 printer language 1 19 printer management tool 1 12 software 3 9 CentreWare MC 3 10 CentreWare Web 3 10 change color settings 4 19 change load paper timeout 1 17 using CentreWare IS 1 17 change paper type 2 11 change printer settings
147. orn pieces of paper are removed 8400 020 C Close the front cover 8400 014 Phaser 8400 Color Printer 4 5 Paper Jams T If you did not find jammed paper in the previous steps follow these steps a Pullall the trays completely out of the printer and remove jammed paper 8400 028 b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed 8400 005 Phaser 8400 Color Printer 4 6 Paper Jams Jam at the Front Cover Follow these steps to clear the jam 1 Pull up the latch on the front of the printer to open the front cover 8400 012 2 Liftup the green paper guides 8400 061 3 Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed 8400 020 Phaser 8400 Color Printer 4 7 Paper Jams 4 Snap the green paper guide into place and close the front cover 8400 014 5 If you did not find paper in Step 2 follow these steps a Open the exit cover Eee E ER E VemEEMEgE4EdEdEd 8400 016 b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed EHE WIN uut Phaser 8400 Color Printer 4 Paper Jams C Liftup the green paper guides 8400 100 d Remove jammed paper 8400 065 e Close the exit cover 8400 018 6 If you did not find jammed paper in the previous ste
148. ox com office infoSMART to view Document 49355 p o ptu a Parallel Connection Use an IEEE 1284 parallel printer cable maximum length 10 feet 3 meters to connect your computer s and printer s parallel ports Install the printer driver from the Printer Installer and Utilities CD ROM Select the appropriate LPT parallel port Connection Setup Installing the Printer Driver To download the latest printer drivers go to www xerox com office support Windows 98 or Later and Windows 2000 or Later Install the printer driver from the Printer Installer and Utilities CD ROM The Printer Installer and Utilities CD ROM automatically installs and identifies the printer during the installation process For more information go to www xerox com office infoSMART to view these documents m Windows 98 and Windows Me Document 9840 m Windows 2000 Windows XP and Windows Server 2003 Document 36894 m Windows NT Document 11338 Phaser 8400 Color Printer 3 9 Connections and IP Address Macintosh EtherTalk If you use EtherTalk Macintosh computers do not require IP addresses 1 2 3 4 5 Open the AppleTalk Control Panel Verify that the Ethernet port is the selected network port Double click the installer on the Printer Installer and Utilities CD ROM to install the printer driver Open the Chooser then click the LaserWriter driver From the right column of the Chooser select the printer then click Create to crea
149. p of the page against the rollers 8400 053 3 Adjust the paper guides to fit against the paper 4 Atthe printer s front panel press the OK button if the paper type is correct a If the paper is not correct select Change then press the OK button b Select the paper size then press the OK button C Select Card Stock then press the OK button to save your selection 5 In the printer driver select either the paper type or Tray 1 as the paper source Phaser 8400 Color Printer 2 45 Specialty Paper Printing Postcards and Trifold Brochures in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 8400 004 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 8400 Color Printer 2 46 3 4 9 6 Specialty Paper Insert a maximum of 100 sheets of either postcards or trifold brochures into the tray m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray m 2 sided printing Insert the side to be printed first fac
150. panel This message means the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment m Always look at the green flag in the exit tray to ensure that it is in the raised position When the green flag 1s raised the printhead 1s locked m Always use two people to lift the printer Always move the printer separately from the 525 Sheet Feeder m Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Copyright 2005 Xerox Corporation All Rights Reserved 4 36 Moving and Repacking the Printer m Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Moving the Printer Within the Office 1 Close the printer s door and covers 2 Turn off the printer using the power switch located under the interface
151. pen the Desktop Printer Utility This utility or an alias to it can be found in the PhaserTools folder 2 Click Printer LPR in Create Desktop then click OK Click Change in the PostScript Printer Description PPD file 4 Select the appropriate PPD from the list then click Select If your printer s PPD is not listed install it from the Printer Installer and Utilities CD ROM 5 Click Change in LPR Printer Selection 6 Enter information in the following fields P m Printer Address Enter the printer s IP address or domain name B Queue Enter PS use upper case then click OK T Close the dialog box When prompted click Save m Enter a name for the desktop printer in Save Desktop Printer As field then click Save 9 Two methods are available for printing through LPR m Use the new Desktop Printer LPR m Use the LaserWriter 8 5 1 printer driver any printer can be selected Click File then click Print to select the appropriate LPR printer in the Printer drop down list Phaser 8400 Color Printer 3 32 Macintosh Creating an AppSocket Printer with LaserWriter 8 6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer s Printer Installer and Utilities CD ROM PhaserPort for Mac OS provides a bi directional high speed communications channel using the new plug in communication architecture of Apple LaserWriter version 8 6 AppSocket provides feedback about print job status which
152. per m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 8400 004 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 8400 Color Printer 2 28 Transparencies 3 Insert transparencies into the tray 8400 003 Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 5 Atthe printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button C Select Tray 2 3 or 4 Paper Type then press the OK button d Select Transparency then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 29 Phaser 8400 Color Printer Envelopes This topic includes m Guidelines on page 2 30 m Printing Envelopes in Tray 1 on page 2 32 B Printing Envelopes in Tray 2 3 or 4 on page 2 33 Envelopes can be printed from Trays 1 2 3 or 4 depending on the type of envel
153. pplies Templates for postcards and trifold brochures are available on the Xerox web site at www colorconnection xerox com Guidelines m Store postcards and trifold brochures in their original packaging Do not store postcards and trifold brochures in extremely dry or humid conditions or extremely hot or cold conditions Storing postcards and trifold brochures in extreme conditions may cause them to jam in the printer or cause print quality problems m Rotate stock frequently Long periods of storage in extreme conditions can cause the postcards and trifold brochures to curl and jam the printer Note Do not print on the indented or raised scores on the trifold brochures Trifold brochures should be folded over the raised scores ve Caution Remove the postcards or trifold brochures from their packaging Do not flip the postcards or trifold brochures over when loading them Flipping them over can cause the printer to jam For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Phaser 8400 Color Printer 2 44 Specialty Paper Printing Postcards and Trifold Brochures in Tray 1 1 Fan the postcards or trifold brochures to release sheets that may be stuck together p Y L d I 2 Insert a maximum of 100 sheets of either postcards or trifold brochures into the tray with the side to be printed first facedown with the to
154. ps follow these steps Phaser 8400 Color Printer 4 9 Paper Jams a Pullall the trays completely out of the printer and removed jammed paper 8400 028 b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed 8400 024 Phaser 8400 Color Printer 4 10 Paper Jams c Replace all trays and push each one completely to the back of the printer 8400 005 Note Use only the approved paper type weight and size for the tray Custom size paper can be used in Tray 1 only For additional information go to www phaserSMART com Phaser 8400 Color Printer 4 11 Paper Jams Jam at Tray 1 Follow these steps to clear the jam 1 Remove all of the paper from Tray 1 Verify that any torn of pieces of paper are removed 8400 025 2 Load the paper and push it completely to the back of the tray 3 Press the side guides against the paper 8400 053 For additional information go to www phaserSMART com Phaser 8400 Color Printer 4 12 Paper Jams Jam at Tray 2 3 or 4 Follow these steps to clear the jam for the tray specified on the front panel 1 Pull the tray specified on the front panel completely out of the printer 8400 028 8400 022 Phaser 8400 Color Printer 4 13 Paper Jams 3 Verify that the paper is loaded correctly in the tray Adjust the length and side paper guides a Press the sides of the length guide and slide
155. r 4 26 Maintenance Cleaning the Maintenance Kit Wiper Blade 1 Open the side door 8400 034 8400 032 3 Usealint free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller 8400 070 Phaser 8400 Color Printer 4 29 Maintenance 4 Replace the maintenance kit 8400 033 5 Close the door 8400 038 Cleaning the Outside of the Printer You can clean the outside of the printer with a soft damp cloth You can use a cloth moistened with a mild neutral detergent to remove stains do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Do not use a vacuum cleaner to clean the printer Do not lubricate the printer with oil Phaser 8400 Color Printer 4 30 Phaser 8400 Color Printer Front Panel Messages This topic includes m Status Messages on page 4 31 m Errors and Warnings on page 4 32 Your printer s front panel provides you with information and troubleshooting help 8400 001 The front panel is divided into two sections The upper section displays printer status messages the lower section displays menu lists Some of the status messages that appear in the front panel are listed below Status Messages Status Message Description Ready to Print The printer is ready to receive p
156. r Tool In the Finder click the newly created desktop printer icon Click Change Setup in the Finder s Printing menu di EE E Select the PostScript Printer Description file and provide configuration information You can also select the Auto Setup button then Macintosh automatically attempts to determine the correct settings for the Phaser printer Note Certain utilities such as Adobe Font Downloader are not compatible with PhaserPort for Mac OS software because they attempt to directly communicate with the printer using the AppleTalk protocol If you use Mac OS software create an AppleTalk desktop printer then delete this printer after running and exiting the non compatible software Quick Install Steps for Mac OS X Version 10 1 Requirements Verify that you are running Mac OS X version 10 1 The previous versions of Mac OS X do not fully support PostScript printing and printer features Setting up the Macintosh Ethernet Port for TCP IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP IP 1 Select Network from the System Preferences application then select TCP IP 2 Select Built In Ethernet from the Active Ports menu 3 Specify how you will obtain the IP address from the TCP IP tab m Manually Specify the IP address Subnet Mask Router Address and Name Server Address in the dialog box m DHCP If you wish to use AppleTalk select the AppleTalk tab and verify that the Make AppleTalk Active
157. r s settings then return to this document 3 With the printer selected click the Printer drop down list then select Advanced Setup 4 Select one of the following connection methods m Novell Directory Services m Bindery 5 Verify that the information displayed is also contained on the Configuration Page Verify these items a The queue name of the Phaser printer is set to service If necessary create a new queue to test the printer b The Primary Server lists the server name on the Configuration Page Printing a Document 1 Click the Tools drop down list 2 Select the Send File menu item then select the appropriate directory and file for downloading Verify that this is a valid file with no errors 3 Click OK The file is sent to the printer If the document does not print review the Novell Menu settings on the Configuration Page Verifying the Network Settings 1 Atthe CentreWare DP main screen click the Printer drop down list click Properties then click Connections 2 Click the Network Card tab A new dialog box displays information about frame type and connectors 3 Verify that the printer is enabled and the connector and frame type are correct If changes are made reset the printer from the front panel 4 Re print a test page If the test print does not print go to www xerox com office support Phaser 8400 Color Printer 3 43 Phaser 8400 Color Printer UNIX Linux This topic includ
158. rast To adjust the contrast between the text and the background to make the front panel text more readable 1 Atthe printer s front panel select Printer Setup then press the OK button 2 Select Front Panel Setup then press the OK button 3 Select Front Panel Contrast then press the OK button 4 Press the Down Arrow or Up Arrow button to increase or decrease the front panel contrast value The contrast values range from 1 brightest background light to 10 no background light 5 Press the OK button to save your change selecting Printer Language To change the language used for the text on the front panel CentreWare IS and some information pages 1 2 3 4 At the printer s front panel select Printer Setup then press the OK button Select Front Panel Setup then press the OK button Select Front Panel Language then press the OK button Select the desired language then press the OK button Phaser 8400 Color Printer 1 19 Phaser 8400 Color Printer Fonts This topic includes Types of Fonts on page 1 20 Resident Printer Fonts on page 1 20 Viewing a List of Resident Fonts on page 1 20 Printing a List of Resident Fonts on page 1 21 Downloading Fonts on page 1 22 Types of Fonts Your printer uses the following types of fonts m Resident fonts m Fonts downloaded into printer memory m Fonts downloaded with your print job from the application Adobe Type Manager ATM software ena
159. re registered trademarks of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer Inc Albertus Arial Gill Sans J oanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Novell NetWare NDPS NDS and Novell Directory Services are registered trademarks and IPX and Novell Distributed Print Services are trademarks of Novell Incorporated Sun and Sun Microsystems are registered trademarks of Sun Microsystems Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licensed exclusively to Sun Microsystems Incorporated SWOP is a registered trademark of SWOP Inc UNIX is a registered trademark in the US and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product with an ES Option meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks oen This product uses code for SHA 1 written by John Halleck which is being used with his permission This product includes an implementation of LZW licensed under U S Patent 4 5
160. recommended minimal spacing is m 20 00 cm 7 5 in above m 10 16 cm 4 in behind m 10 16 cm 4 in on the left side of the printer m 60 0 cm 24 in on the right side of the printer to allow access to the maintenance unit and waste tray Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation For optimum performance use the printer at elevations below 2 438 m 8 000 ft Do not place the printer on a carpeted location such as a carpeted floor Airborne carpet fibers can be pulled into the printer and cause print quality problems Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 degrees of horizontal with all four feet in solid contact with the surface The base printer weight without any packaging materials is approximately 28 kg 60 Ibs Phaser 8400 Color Printer A 3 Appendix A Moving the Printer Caution Parts of the printer may be hot To avoid personal injury or damage to the printer allow 30 minutes for it to cool before moving or packing the printer This allows the ink to solidify m Always allow the printer to cool before it is moved to avoid ink spills which can damage the printer
161. rements A 1 set up IP manually 3 3 settings 2 17 status 1 13 4 2 supplies A 3 troubleshooting Mac OS 9 3 37 troubleshooting Mac OS 9 Mac OS X versions 10 1 and 10 2 3 38 troubleshooting Novell NetWare 3 40 troubleshooting NT 4 x 3 24 troubleshooting Windows 2000 Windows XP Windows Server 2003 3 18 troubleshooting Windows 98 Windows Me 3 29 updates 1 24 Index printing 2 sided document 2 23 booklets 2 56 color sampler pages 2 22 cover pages 2 60 for best results 4 17 mirror images 2 57 negative images 2 57 options 2 11 2 16 2 18 presets Mac 2 19 proof printing 2 61 saved printing 2 61 secure printing 2 61 several pages on a single sheet of paper 2 55 watermarks 2 59 printing options 2 18 print quality modes 2 19 4 19 print quality problems 4 17 proof printing 2 61 2 63 protocols EtherTalk 3 2 TCP IP 3 2 Q quality modes 2 19 Quick install steps Mac OS 9 3 32 Mac OS X version 10 1 3 34 Mac OS X version 10 2 3 35 Unix Linux 3 44 Windows 2000 Windows XP Windows Server 2003 3 14 Windows 98 Windows Me 3 27 Windows NT 4 x 3 21 Quick setup Novell NetWare 3 39 R random light stripes 4 18 recycling programs 2 65 reducing images 2 58 registering your printer 1 24 replacement parts 2 64 RGB color sampler pages 2 22 color system 2 20 routine maintenance items 2 64 Phaser 8400 Color Printer Index 5 S safety
162. restart When an error occurs PrintingScout displays an instant notification on your computer screen that the printer needs attention The front panel i button also provides valuable information about errors and warnings Phaser 8400 Color Printer 4 35 Phaser 8400 Color Printer Moving and Repacking the Printer This topic includes W Precautions for Moving the Printer on page 4 36 B Moving the Printer Within the Office on page 4 37 m Preparing the Printer for Shipment on page 4 39 For safety information go to Reference Troubleshooting User Safety on the User Documentation CD ROM Precautions for Moving the Printer Caution Always wait 30 minutes after shutting down the printer before moving it or preparing it for shipment This allows time for the ink in the printer to solidify Warning Follow these guidelines to avoid injuring yourself or damaging the printer m Always allow the printer to cool before it is moved to avoid ink spills which can damage the printer m Use the Fast Shutdown mode at the front panel Shut Down for Moving Printer for best results m Always turn off the printer using the power switch located under the interface cover on the right side of the printer and unplug all cables and cords Never turn off the printer by pulling the power cord or using a power strip with an on off switch m Never move the printer if you receive a Power Down Error Head not Parked message at the printer s front
163. rint jobs Processing data Please wait The printer is processing data wait until Ready to Print or Printing is displayed Receiving data Please wait The printer is receiving data wait until Ready to Print or Printing is displayed Printing page x of y A print job is printing wait until Ready to Print is displayed Warming up Please wait The printer is warming up Print jobs can be processed but not printed Copyright 2003 Xerox Corporation All Rights Reserved 4 3 Front Panel Messages Errors and Warnings The printer displays error or warning messages in the front panel display The LED blinks red when a hardware or software failure occurs that may require service support The printer s front panel displays an error message that replaces the status line The following table lists some of the media error and warning messages that appear in the front panel Errors or Warning Messages Description Message Description Close Exit Cover to Continue The printer is stopped close the exit cover to resume printing Close Front Cover to Continue The printer is stopped close the front cover to resume printing Close Top Cover to Continue The printer is stopped close the top cover to resume printing Paper Jam Open Exit Cover to Clear 1 Remove jammed paper Search for pieces of paper in the printer 2 Close exit cover 3 Remove paper or transparencies from output tray 4 When printing do not touch
164. rinting Proof Print Prints only one copy of a multiple copy job in order to proof the copy To print the remaining copies select the job name at the printer s front panel The job is automatically deleted from the hard drive after printing If you do not want to print the remaining copies delete the job at the front panel Saved Print Stores the job on the printer s hard drive so you can print it on demand The job is not deleted after printing This is useful for any document you frequently print such as tax forms personnel forms or requisition forms Phaser 8400 Color Printer 2 61 Advanced Options sending Secure Proof and Saved Print Jobs to the Printer Use a supported driver to specify a job as a secure print proof print or saved print job Windows 98 Windows Me PostScript driver On the Output Options tab choose the job type under Walk Up Features For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Output Options tab choose the job type under Walk Up Features For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Mac OS 9 driver In the Print dialog box click on General select Job Type from the pull down menu then choose the job t
165. ront panel for Trays 2 3 or 4 2 29 troubleshooting color variations 4 19 unacceptable types 2 26 Tray 2 sided printing 2 12 2 sided printing for custom size paper 2 53 adjusting paper guides 2 3 paper settings 2 5 printing end flap envelopes 2 12 2 32 printing side flap envelopes 2 12 2 32 single sided printing 2 12 single sided printing for custom size paper 2 53 Tray 2 3 or 4 2 sided printing 2 15 2 47 2 51 adjusting paper guides 2 4 envelope printing 2 15 paper settings 2 5 single sided printing 2 15 2 47 2 50 tray fill line 2 2 2 4 2 12 2 15 2 29 2 34 2 36 2 38 2 39 2 42 2 47 2 51 trays media weights for 2 sided printing 2 23 printing cover pages 2 60 removing for Tray 2 3 or 4 2 3 selection 1 17 trifold brochures guidelines for printing 2 44 printing 2 44 printing from Tray 2 3 or 4 2 45 2 47 removing from packaging 2 44 Phaser 8400 Color Printer Index 6 troubleshooting infoSMART 1 6 Mac OS 9 3 37 Mac OS 9 Mac OS X version 10 1 and 10 2 3 38 Macintosh 3 32 Novell NetWare 3 40 PhaserSMART 1 6 print quality problems 4 17 Technical Support 1 6 1 13 4 2 Windows 2000 Windows XP Windows Server 2003 3 18 Windows 98 Windows Me 3 29 Windows NT 4 x 3 24 True Adobe PostScript 3 1 6 turn on off Intelligent Ready Mode 1 15 two sided printing driver selections 2 25 U unacceptable media types 2 10 unsupported paper damage 2 6 4 18 usage profile r
166. rver box Type AUTO in the Queue Name field Select the appropriate PPD from the list displayed in the Printer Model drop down list Click Add Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 The following procedure eliminates cabling communication and connection problems Once you complete these steps print a test page from your software application If the job prints no further system troubleshooting is necessary If there are print quality problems go to Reference Troubleshooting on the User Documentation CD ROM Phaser 8400 Color Printer 3 36 Macintosh Macintosh Troubleshooting Step By Step Mac OS 9 x Perform these steps only for Mac OS 9 1 2 Open the Chooser then click the LaserWriter driver Do one of the following m If the printer name appears your printer is communicating through the network You do not need to perform any additional steps B If your printer name does not appear proceed to Step 3 Verify that the printer is plugged in turned on and connected to an active network Verify the cable connection from the network to the printer Follow these steps a From the printer s front panel verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer b Print the Configuration Page and verify that EtherTalk is enabled c From the Configuration Page verify the Zone If you have multiple zones on your network verify
167. s NT PostScript driver On the Output Options tab select the location of the separation pages and the tray source Mac OS 9 driver In the Print dialog box click General select Advanced Media Options from the drop down list then select the location of the separation pages and the tray source Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list then select the Advanced Options tab Select Separation Pages Copyright 2005 Xerox Corporation All Rights Reserved 2 54 Advanced Options Printing Multiple Pages to a Single Sheet Sheets Per Page When printing a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per sheet dL A EN To print multiple pages on a single sheet of paper in a supported driver Windows 9 Windows Me PostScript driver On the Setup tab click the More Layout Options button then select the number of pages per sheet from the drop down list When you print more than one page on a sheet you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab select the number of pages per sheet from the drop down list Windows NT PostScript driver On the Advanced tab under Document Options select the desired Page Layout N up Option Mac OS 9 driver In the Print dialog box click General select La
168. ser Weatherproof Paper in extremely dry or humid conditions or extremely hot or cold conditions Storing Phaser Weatherproof Paper in extreme conditions may cause it to jam in the printer or cause print quality problems Remove the Phaser Weatherproof Paper from the packaging and allow it to acclimate to the room temperature and humidity prior to printing Do not leave the paper in the printer when you are finished printing This may cause the paper to curl and jam the printer Rotate stock frequently Long periods of storage in extreme conditions can cause the Phaser Weatherproof Paper to curl and jam the printer For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Phaser 8400 Color Printer 2 48 Specialty Paper Printing Weatherproof Paper in Tray 1 1 Fan the Phaser Weatherproof Paper to release sheets that may be stuck together p Y L d I 2 Insert the paper into the tray with the side to be printed facedown with the top of the page against the rollers 8400 053 3 Adjust the paper guides to fit against the paper 4 Atthe printer s front panel press the OK button if the paper type is correct a If the paper is not correct select Change then press the OK button b Select the paper size then press the OK button C Select Plain Paper then press the OK button to save your selection 5 In the printer driver select either
169. sic knowledge of NetWare Novell NetWare Troubleshooting Quick Check 1 2 n Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Verify that the client 1s logged into the network and printing to the correct print queue Verify that the user has access to the Phaser printer queue Verify that the Phaser printer NetWare print queue exists is accepting jobs and has a print server attached If it does not use the Setup Wizard in CentreWare DP to reconfigure the print queue Print the Configuration Page Verify that Printer Server is enabled Set the frame type to the frame type your NetWare server is using Note To determine your NetWare IPX frame type type config at the Novell console screen On networks using multiple IPX frame types it is critical that the frame type be set correctly Verify that the Primary Server is set NetWare 3 1x only The primary server should have been set during initial queue setup and installed using CentreWare DP If it is not set use CentreWare DP to set it then reset the printer Note Setting the Primary Server is extremely important on large networks Go to www xerox com office support if the above steps fa
170. st at the front panel 1 Select Information then press the OK button 2 Select Information Pages then press the OK button 3 Select either PCL Font List or PostScript Font List then press the OK button to print Using CentreWare IS To print either a PostScript or PCL5c font list from CenterWare IS 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click Print Select the appropriate Font List Click the Print button Do Using a PC Printer Driver To print either a PostScript or PCL5c font list from your printer driver 1 Select Start select Settings then select Printers Right click the 8400 printer then select Properties Select the Troubleshooting tab then go to Printer Information Pages Select PostScript Font List or PCL Font List from the drop down list Click Print eS Phaser 8400 Color Printer 1 2 Fonts Using a Mac Printer Driver Use the Apple Printer Utility to list the fonts available on your printer 1 If you do not have the Apple Printer Utility on your computer install it from the Printer Installer and Utilities CD ROM 2 Double click the Apple Printer Utility icon in the PhaserTools folder on your computer s hard drive to launch the utility 3 In the Printer Selector dialog box a Under AppleTalk Zones select your printer s zone b Under Printers select your printer C Click Open Printer 4 From the File m
171. stallation Note For the automatic installer to function the printer must be connected to a TCP IP network Manually Setting the Printer s IP Address At the printer s front panel select Printer Setup then press the OK button Select Connection Setup then press the OK button Select Network Setup then press the OK button Select TCP IP Setup then press the OK button Select DHCP BootP then press the OK button to select Off Select TCP IP Address then press the OK button Enter your printer s IP address then press the OK button QU PC MC Gg MI Setting a Static IP Address on Your Computer Windows 2000 Windows XP and Windows Server 2003 1 Onthe desktop right click My Network Places then click Properties 2 Right click Local Area Connection then click Properties 3 If you do not have TCP IP available click Add then click Protocol 4 Click Add then click Internet Protocol TCP IP 5 Select the General tab select the TCP IP protocol for your network card then click Properties 6 Select the General tab then click Use the following IP address f Enter an IP address and Subnet mask then click OK 8 If prompted click OK to restart Windows Windows NT 4 x 1 Onthe desktop right click Network Neighborhood then click Properties On the Protocols tab click TCP IP Protocol then click Properties Select the IP Address tab then click Specify an IP Address Enter an IP Address and Subnet mask then click
172. t To ensure compliance use shielded interface cables A shielded parallel cable can be purchased directly from Xerox at www xerox com office supplies Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a normal office environment This product is also suitable for use in a residential environment based on the levels tested In the United States this product complies with the requirements of an unintentional radiator in part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Copyright 2005 Xerox Corporation All Rights Reserved D 1 Canada Appendix D This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications ICES 003 Le pr sent appareil num rique n met pas de bruits radio lectrique d passant les limits applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le ministere des Communications du Canada NMB 003 European Union Xerox Corporation declares under our sole responsibility
173. t Print and Delete then press the OK button to print Phaser 8400 Color Printer 2 62 Advanced Options Printing Proof and Saved Print Jobs To print a saved print job or the remaining copies of a proof print Job select the job name at the printer s front panel 1 Select Walk Up Printing then press the OK button 2 Select Proof Print Jobs or Saved Print Jobs then press the OK button 3 Scroll to the job name then press the OK button 4 Select Print and Delete for proof prints or Print and Save for saved prints then press the OK button 5 Scroll to the desired number of copies then press the OK button to print the job Deleting Secure Proof and Saved Print Jobs There is a limit per type to the number of jobs that can be stored on the hard drive When the printer reaches the limit it deletes the oldest job per type automatically before adding a new one To save space m Periodically delete saved print jobs that are no longer needed m Delete secure print and proof print jobs that you don t want to print To delete a secure print job without printing it specify the 4 digit password at the printer s front panel 1 Select Walk Up Printing then press the OK button 2 Select Secure Print Jobs then press the OK button 3 Scroll to your User Name then press the OK button 4 Scroll to the number for the first digit of the numeric password then press the OK button to accept that digit Repeat Step 4 for the
174. te the desktop printer For more information go to www xerox com office infoSMART to view Documents 2562 and 1886 Macintosh OS X 10 2 and Higher 1 2 3 4 9 Install the printer driver from the Printer Installer and Utilities CD ROM Open the Print Center Utility On the Macintosh hard drive open the Applications folder then open the Utilities folder Confirm that the drop down list is set to Rendezvous Select the printer in the printers window Click the Add button Macintosh OS X 10 1 and Higher Macintosh OS X supports TCP IP as the default protocol as well as AppleTalk For a TCP IP installation follow the instructions provided to set an IP address in the printer 1 2 3 Open the Print Center Utility On the Macintosh hard drive open the Applications folder then open the Utilities folder Click the Add Printer button Choose the connection type you desire m For LPR enter the IP address of the printer that you set previously The Queue Name field remains blank if the Use default queue on server box is checked by default Other options are PS or AUTO Select the appropriate PPD for the printer model under the Printer Model drop down list m For AppleTalk select the appropriate printer from the list that is displayed The configuration process continues until configuration is complete If AppleTalk is not available in the Print Center drop down list the AppleTalk protocol is disabled an
175. the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print a Configuration Page and keep it for reference Quick CD ROM Install Steps 1 pom m p Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Copyright 2005 Xerox Corporation All Rights Reserved 3 21 Windows NT 4 x Other Methods of Installation Install your printer on a Windows NT network using one o
176. the paper type or Tray 1 as the paper source For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 8400 Color Printer 2 49 Specialty Paper Printing Weatherproof Paper in Tray 2 3 or 4 1 Pull the tray completely out of the printer 8400 002 2 Adjust the width and length paper guides to match the size of the paper m Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place m Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place 8400 004 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 3 Insert the paper into the tray m Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray Phaser 8400 Color Printer 2 50 Specialty Paper m 2 sided printing Insert the side to be printed first facedown with the top of the page toward the back of the tray 8400 092 8400 093 Single sided printing 2 sided printing Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 8400 005 5 Atthe printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling S
177. tial Fonts m 137 PostScript Type 1 m 81 PCL5c Interfaces m IEEE 1284 parallel m Ethernet 1OBaseT and 100BaseTx only for N DP and DX configurations m USB Phaser 8400 Color Printer C 2 Phaser 8400 Color Printer Regulatory Information United States The equipment described in this manual generates and uses radio frequency energy If it is not installed properly in strict accordance with Xerox instructions it may cause interference with radio and television reception or may not function properly due to interference from another device However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiver device being interfered with m Increase the separation between the printer and the receiver Connect the printer into an outlet on a circuit different from that which the receiver is connected m Route the interface cables on the printer away from the receiver m Consult the dealer Xerox service or an experienced radio television technician for help Changes or modifications not expressly approved by Xerox can affect the emission and immunity compliance and could void the user s authority to operate this produc
178. to produce excellent results with your Phaser 8400 Printer the Phaser 8400 and Phaser media are Made for Each Other For more information about loading paper go to Reference Printing Basic Printing on User Documentation CD ROM Guidelines After loading a tray and adjusting the paper guides set paper type and size as required at the front panel Tray 1 requires front panel settings for both paper type and size Trays 2 3 and 4 require front panel setting for paper type only m Do not overload the paper tray See the tray label for the maximum fill line indicators m If excessive jams occur use paper transparencies or other specialty media from a new package m Use Phaser Professional Solid Ink Transparencies for vibrant saturated prints with smooth color transitions m Use only paper envelopes Do not use envelopes with plastic windows or metal clasps m Use business official and Baronial style envelopes with diagonal seams not side seams Va IG 8400 088 8400 089 Note Envelopes with side seams and end flaps may jam Copyright 2003 Xerox Corporation All Rights Reserved 2 2 Changing Paper Tray Setup 1 Open the tray m For Tray 1 pull down and out on the handle then open the tray extension m For Trays 2 3 or 4 pull the tray completely out of the printer k iN NS i SN A NSN 8400 007 7 ay N y R ky b Y 8400 002 Trays 2 4 Tray 1
179. to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee 1s available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Color Printer customers are not eligible for this coverage Follow the recommended procedure when moving the printer from one location to another Information about moving your printer is included in the repackaging kit You can order the kit from www xerox com office 8400supplies or contact your local Xerox service representative Additional instructions for repackaging the printer are provided on the User Documentation CD ROM Printing Safety Guidelines Keep hands hair neckties etc away from the exit and feed rollers Do not remove the paper source tray that you selected in either the printer driver or front panel Do not open the doors while printing Do not move the printer while printing Symbols Marked on the Product Use caution or draws attention to a particular Avoid pinching fingers in the printer Use caution to avoid personal injury T component See the manual s for information Hot surface on or in the printer Use caution to avoid personal injury A A Phaser 8400 Color Printer A 5 Phaser 8400 Color Printer Warranty For warranty information regarding your P
180. wizard verifies the port name and printer address then configures the remaining port settings for you Any errors detected in printer identification are displayed in a dialog box requesting Additional Information 2 In the Add Xerox TCP IP Port dialog box m Enter a unique name for the port being added in the Enter a Port Name section m Enter the printer s host name or IP Address in the Enter a Printer Name or IP Address section Note Click Next To locate Xerox printers on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select the desired printer from the list then click OK Completing the Printer Port TCP IP Setup 1 Select one of these options m Click Finish to complete the printer port setup m Click Back to change the settings When you have completed the changes click Finish to complete the printer port setup 2 Click OK to exit Printer Properties Windows NT 4 x Troubleshooting TCP IP This troubleshooting section assumes you have completed the following tasks m Loaded a Phaser printer PCL or PostScript printer driver m Printed and kept a current copy of the Configuration Page For information about printing a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM Phaser 8400 Color Printer 3 24 Windows NT 4 x Verifying Settings 1 V
181. ws automatically checks the printer status and sends instant notification to your computer if the printer needs attention Whenever the printer is unable to print your document the printer automatically sends an on screen message that provides helpful text and illustrations showing how to fix the printer Copyright 2005 Xerox Corporation All Rights Reserved 4 2 Phaser 8400 Color Printer Paper Jams This topic includes Jam at the Exit Cover on page 4 3 Jam at the Front Cover on page 4 7 Jam at Tray 1 on page 4 12 Jam at Tray 2 3 or 4 on page 4 13 For safety information go to Reference Troubleshooting User Safety on the User Documentation CD ROM Jam at the Exit Cover Follow these steps to clear the jam 1 Open the exit cover 8400 016 2 Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed Serf TH U TTT Vs L WI ll Copyright 2003 Xerox Corporation All Rights Reserved 4 3 Paper Jams 3 If you did not find paper in Step 2 lift up the green paper guides 8400 100 4 Remove jammed paper 8400 065 5 Close the exit cover 8400 018 Phaser 8400 Color Printer 4 4 Paper Jams 6 If you did not find paper in Steps 2 4 follow these steps a Pull up the latch on the front of the printer to open the front cover 8400 012 b Pull the jammed paper slowly out of the printer Verify that any t
182. y Use the Apple Printer Utility to download fonts to the printer Note If you do not have the Apple Printer Utility on your computer install it from Printer Installer and Utilities CD ROM Double click the Apple Printer Utility icon in the PhaserTools folder on your computer s hard disk to launch the utility In the Printer Selector dialog box a Under AppleTalk Zones select your printer s zone b Under Printers select your printer C Click Open Printer Click the arrow next to Printer Preferences Click the arrow next to Fonts to display the list of installed fonts and their locations then click Add Select the folder containing the font you want to download select the font then click Add The font is listed as ready to download Note To add all of the fonts in the folder to the list of fonts to download click the Add All button If you decide not to download a font highlight the font in the list of fonts to download then click Remove Select either the printer s memory or hard drive for Destination Click Send to download the fonts in the list Note To remove downloaded fonts from the printer follow Steps 2 through 4 Click the Fonts drop down list select the font you want to remove then click Remove Phaser 8400 Color Printer 1 23 Phaser 8400 Color Printer Registering Your Printer Registering your printer is quick and easy You can register your printer using one of the following methods
183. y 1 7 1 button 4 2 list fonts 1 21 Menu Map 1 9 print icon 1 9 printer language 1 19 prompts 2 64 setting up the IP address manually 3 3 status messages 2 64 verifying IP address 3 7 warnings 2 64 G Genuine Xerox Solid Ink 8400 use of other types of ink 2 64 getting help infoSMART 1 6 PhaserSMART 1 6 Technical Support 1 6 1 13 graphic arts applications 1 6 ground adapter plug A 1 ground connection terminal A 1 guidelines printing envelopes 2 30 supported papers 2 6 gutter 2 56 H high resolution photo paper printing 2 40 printing from Tray 1 2 40 printing from Tray 2 3 or 4 2 41 Host Name 3 8 1 button 1 8 4 2 image processing 2 21 image smoothing 2 59 images reducing or enlarging 2 58 Index index cards printing 2 35 information sources 1 6 web sites 4 42 information on front panel 1 8 information pages 1 9 printer language 1 19 info5MART Knowledge Base 4 42 ink adding ink 4 20 avoiding ink jams 4 20 discarding ink 4 24 do not reuse ink in the printer 4 25 ink sticks 4 21 ink loading bin 4 22 loading ink 4 21 minimize waste ink 4 20 use Genuine Xerox Solid Ink 8400 4 20 inserting separation pages 2 54 Intelligent Ready Mode 1 15 select using CentreWare IS 1 16 turn on off from front panel 1 15 IP address 1 12 3 7 changing or modifying 3 7 locating at front panel 1 12 setting 3 2 setting manually at the front panel 3 3 s
184. your computer Click Start click Settings then click Printers Right click the printer icon then click Properties Click the Advanced tab Verify that the correct printer driver is installed Click the Ports tab Verify that the IP Address in the Print to the Following Ports list is identical to the one on the Configuration Page You may need to click the Configure Port button to see the IP address If necessary re select the TCP IP number used for the printer p olo momo Phaser 8400 Color Printer 3 19 Windows 2000 Windows XP and Windows Server 2003 Printing a Test Page 1 Click the General tab 2 Click Print Test Page If the printer does not print do one of the following m Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhasersMART Technical Support m Go to www xerox com office support Phaser 8400 Color Printer 3 20 Phaser 8400 Color Printer Windows NT 4 x This topic includes Preliminary Steps on page 3 21 Quick CD ROM Install Steps on page 3 21 Other Methods of Installation on page 3 22 Windows NT 4 x Troubleshooting TCP IP on page 3 24 Preliminary Steps These preliminary steps must be performed for all printers Y 2 Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on
185. yout from the drop down list then select the number of pages per sheet Mac OS X version 10 1 and higher driver In the Print dialog box select the Layout drop down list then select a layout Phaser 8400 Color Printer 2 953 Advanced Options Printing Booklets With two sided printing you can print a document in the form of a small book Create booklets for any paper size that is supported for 2 sided duplex printing The driver automatically reduces each page image by 50 percent and prints two pages per sheet of paper The pages are printed in the correct order so that you can fold and staple the pages to create a booklet When you choose to print booklets you can also specify the creep and gutter in both Windows 98 and Windows Me drivers The gutter is the horizontal distance from the fold to the page image in points The creep is the distance that page images are shifted inward in IOths of a point this compensates for the thickness of the folded paper which otherwise would cause the inner page images to shift slightly outward 7300 58 To select booklet printing in a supported Windows driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then check Print Booklet Style in the More Layout Options box You can also specify the creep and gutter in this box m Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab select Booklet from the Pa
186. ype For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job in the Job Name field Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features pull down menu select the Job Type tab and then select Secure Print Proof Print or Saved Print For a secure print job select the numbers for the password from the drop down lists For a proof print or saved print job a portion of the document name is used as the job name Printing Secure Print Jobs To print a secure print job specify the four digit password at the printer s front panel 1 2 3 4 Select Walk Up Printing then press the OK button Select Secure Print Jobs then press the OK button Scroll to your User Name then press the OK button Scroll to the number for the first digit of the numeric password then press the OK button to accept that digit Repeat Step 4 for the second third and fourth digits Note If you entered less than four digits in the driver s Password field enter zeros before your password so that there are four digits entered in the front panel For example if 222 1s entered in the driver enter 0222 at the front panel Use the Back button to return to a previous digit If more than one secure print job is entered with a password select the desired job to print or select All of Them then press the OK button Selec

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