Xerox 7300 Printer User Manual
Contents
1. d m p sac Aa RE Preventing What causes a paper jam Jam at Door Au cca sas a aa a rr nd Jam at the duplex Jam at the Multi Purpose Jam at the top Jam at the tray sa k Sere renee A da WAW A Ala ky Ern Regular Printer Cleaning the Cleaning Ecos su ee E EAR la Replacing the Fuser Replacing an Imaging Unit Replacing a Toner Cartridge Copyright 2002 Xerox Corporation All Rights Reserved xps DAR RR tree 5 Phaser 7300 Color Printer Resources A large amount of information is stored in your printer as printable pages The following pages are samples of the printable page for this topic 7300 58 All the printable pages have this format with color bars at the top and at the bottom of the page Print these pages at the printer s front panel Accessing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable Pages Menu using the Down Arrow or Up Arrow key and press the OK key 2 Scroll to the desired printable pa2. 1 Phaser 7300 1 Phaser 7300 r 1 of 1 Phaser 7300 Color Printer Diagnosing Print Quality A large amount of information is stored in your printer as printable pages The following pages are samples of the printable page for this topic XEN Tektroniy XEROX 7300 58 All the printable pages have this format with color bars at the top and at the bottom of the page Print these pages at the printer s front panel Accessing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable Pages Menu using the Down Arrow Up Arrow key and press the OK key 2 Scroll to the desired printable page such as Diagnosing Print Quality using the Down Arrow or Up Arrow key and press the OK key Menu Map For a complete list of printable pages print the Menu Map 1 Select Menus on the front panel and press the OK key 2 Select Print Menu Map and press the OK key Copyright 2002 Xerox Corporation All Rights Reserved 3 PHASER 7300 COLOR PRINTER El Diagnosing Print Quality Review the five test pages printed with this page The pages consist of cyan yellow magenta and black and another page with all four colors Use the information below to help solve your print quality problems Note The examples shown are Long Edge Feed LEF If you print Short Edge Feed SEF the examples below ar
3. 8 transfer unit replacing 22 tray jam 11 Copyright 2002 Xerox Corporation All Rights Reserved 26
4. a Help button then selecting the Troubleshooting Guide Troubleshooting Paper jams PhaserSMART After you launch PhaserSMART select the Troubleshooting Guide to help identify your printer s problem If your printer detects a jam error PhaserSMART will point you to a specific solution Otherwise select Media Jams for PhaserSMART to lead you to the best solution Interactive Documentation CD ROM For paper jams and error messages see the Troubleshooting section Driver help In the Troubleshooting Guide refer to Error Messages for Paper Jams Print quality problems Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi Purpose Tray MPT Tray settings can be found by selecting Printer Setup Menu and then Tray Setup Menu The following table provides a list of printable pages that are accessible from the Support Menu and Improve Print Quality Condition Printable page For additional paper tips Print Paper Tips Page To troubleshoot print quality symptoms Print Diagnostic Pages To correct colors Print Quality Tips Page Page 2 of 3 TO XEROX PhaserSMART After you launch PhaserSMART select the Troubleshooting Guide to help identify your printer s problem Starting with Print Image Quality Issues PhaserSMART will walk you through a decision tree to resolve print quality problems Interactive Documentation CD ROM For print quality problems see the Troubleshooting section
5. place the printer near vents or dust producing equipment Cleaning the printer You can clean the outside of the printer with a damp cloth Note Turn the printer off before cleaning the external surfaces at the rear of the printer Caution Do not use detergents or solvents when cleaning the printer Copyright 2002 Xerox Corporation All Rights Reserved 13 Cleaning Kit Cleaning Kit Phaser 7300 Color Printer 14 Replacing the Fuser Replacing the Fuser http www xerox com officeprinting recycle Phaser 7300 Color Printer 15 Replacing the Fuser Phaser 7300 Color Printer Replacing an Imaging Unit Replacing an Imaging Unit Phaser 7300 Color Printer 17 Replacing an Imaging Unit Remove Packing Material 8 1 Retirez le mat riel d emballage Rimuovere il materiale d imballaggio Verpackungsmaterial entfernen Retire el material de embalaje Remova o material de embalagem Verwijder verpakkingsmateriaal Ta bort f rpackningsmaterial BRERA IFAS AA UC Phaser 7300 Color Printer 18 Replacing an Imaging Unit Phaser 7300 Color Printer 19 Replacing a Toner Cartridge Replacing a Toner Cartridge ri ey SERS f E MSN Phaser 7300 Color Printer 20 Cartridge
6. 00 05 Phaser 7300 Color Printer 8 Paper Jams 3 Place each toner cartridge imaging unit assembly on a flat surface Cover the imaging units with dark paper or the bags they came in Caution Be careful not to place the assembly on the edge of the table or an uneven surface Do not touch the green film on the imaging units since this might damage the film Avoid exposing the toner cartridge imaging unit assemblies to light for more than 10 minutes as this might damage them 7300 06 4 Ifthere is paper jammed in the transfer unit area remove it 7300 08 Phaser 7300 Color Printer 9 Paper Jams 5 Ifthere is paper jammed in the fuser area remove the fuser for better access to the jammed paper Rotate the release levers on the fuser and pull out the paper 6 Reseat the fuser Warning To avoid possible injury do not touch the printer s fuser rollers they may be hot 7 Replace each toner cartridge imaging unit assembly in the correct location for its color 7300 10 Phaser 7300 Color Printer 10 Paper Jams 8 Slowly lower the top cover into place 7300 11 Jam at the tray Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 On the right side of the printer open the door specified on the front panel 7300 01 Warning Be careful when clearing j
7. Menu and press OK Select Print Calibrate Margins Page and press OK to print this page 3 To move the dashed rectangle you see on the page printed to the position you want use the front panel menu items Adjust Side 1 A Margin and Adjust Side 1 B Margin as illustrated below 4 Reprint this page to verify the adjustment You can adjust the settings from 40 to 40 units The thickness of the rectangle s dashed lines is 1 unit 12 units move the rectangle 1 mm The maximum distance the rectangle can be moved 40 to 40 is 6 7 mm nu Decrease Adjust Side 1 A Increase Adjust Side 1 A Increase Adjust Side 1 B Decrease Adjust Side 1 B Margin setting to move left Margin setting to move right Margin setting to move up Margin setting to move down Step 2 If the printer has the duplex option adjust Side 2 Margins 1 With Side 1 facing you hold the print up to a strong light Note the shadow of the solid lines printed on Side 2 2 Use the front panel menu items Adjust Side 2 A Margin and Adjust Side 2 B Margin to move the Side 2 solid lines until they align with the Side 1 rectangle Reprint to verify your adjustment gre m Phaser 7300 Cal Phaser 7300 Page 1 of 1 160077 XEROX PHASER 7300 COLOR PRINTER E Calibrate for Margins Short Edge Feed The Calibrate Margins Menu allows you to adjust the printer s imaging area relative to the edges of the paper The imaging area is shown as a dashed r
8. Networking problems Printable pages To obtain information on printer options configurations and settings 1 On the front panel highlight Printable Pages and press OK 2 Scroll to Print Configuration Pages and press OK To obtain information on network parallel and USB connections and setting 1 On the front panel highlight Menus and press OK 2 Scroll to Connection Setup Menu and press OK 3 Scroll to Print Connection Setup Page and press OK Interactive Documentation CD ROM For network setup and troubleshooting see the Networking section Replacing consumables Interactive Documentation CD ROM Refer to the Support section for instructions and videos that walk you through the replacement of consumables Instruction Sheets Each consumable comes with instructions included in the original packaging Web links To link to product and supplies information download printer T www xerox com officeprinting drivers view documents and access support information To access the troubleshooting knowledge base used by Xerox Customer Support staff www xerox com officeprinting infoSMART To link to a color resource for tools and information such as interactive tutorials color printing templates helpful tips and www colorconnection xerox com customized features to meet your individual needs To view technical support information www xerox com officeprinting 7300support To order Xerox supplies www xerox com offi
9. Remove any jammed paper or transparencies 7300 57 3 Close the right door Jam at the duplex unit Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Open the duplex unit a Flip down the center front plate on the printer to access the green handle to the duplex unit b Use the green handle to firmly pull the duplex unit out of the printer This also opens Tray 1 undemeath to support the duplex unit 5 Y VU 7300 02 Phaser 7300 Color Printer 6 2 Liftthe lid of the duplex unit 7300 56 3 Remove the jammed paper 4 Replace the lid of the duplex unit 5 Use both hands to push the duplex unit and Tray 1 back into the printer Jam at the Multi Purpose Tray Paper Jams 1 Remove the jammed paper from the Multi Purpose Tray on the right side of the printer TI 7300 03 2 If needed load paper in the Multi Purpose Tray For more information see the Loading Trays section in the Trays and Paper Guide on the Interactive Documentation CD ROM Phaser 7300 Color Printer Paper Jams Jam at the top cover Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Use the latch on the right side of the printer to open the top cover Caution Avoid touching or handling the LED bars 2 Liftout each toner cartridge imaging unit assembly 73
10. Replacing a Toner Phaser 7300 Color Printer Replacing the Transfer Unit Replacing the Transfer Unit Phaser 7300 Color Printer 22 Replacing the Transfer Unit hh Ae 23 Phaser 7300 Color Printer Phaser 7300 Color Printer Repacking Instructions Copyright 2002 Xerox Corporation All Rights Reserved 24 Repacking Instructions Phaser 7300 Color Printer Index C calibration 2 cleaning kit 14 clearing jams 4 Customer Replaceable Consumables CRCs 13 D diagnosing print quality 3 Door A jam 5 duplex unit jam 6 F fuser replacing 15 imaging unit replacing 17 instruction sheets Cleaning Kit 14 Repacking Instructions 24 Replacing a Toner Cartridge 20 Replacing an Imaging Unit 17 Replacing the Fuser 15 Replacing the Transfer Unit 22 J jam at Door A 5 jam at the duplex unit 6 jam at the Multi Purpose Tray 7 jam at the top cover 8 jam at the tray 11 jams clearing 4 preventing 4 misfeed at the tray 11 Multi Purpose Tray jam 7 P paper jams clearing 4 preventing 4 preventing jams 4 printable pages 1 Calibrate Margins 2 Color Calibration Tutorial 2 Dark Color Balance 2 Diagnosing Print Quality 3 Help Guide 1 Light Color Balance 2 printer cleaning 14 R repacking instructions 24 resources 1 toner cartridge replacing 20 top cover jam
11. THE DOCUMENT COMPANY 4 XEROX g us Color Printer e Guide COLOR PRINTERS BY E UT u Copyright 2002 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized X CentreWare DocuPrint Made For Each Other Phaser PhaserShare the TekColor icon and WorkSet are registered trademarks of Xerox Corporation infoSMART PhaserPort PhaserPrint PhaserSMART PhaserSym PhaserTools and the TekColor name are trademarks of Xerox Corporation Adobe Acrobat Acrobat Reader Illustrator PageMaker Photoshop PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks and Adobe Jenson Adobe Brilliant Screens technology and IntelliSelect are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions Apple LaserWrite
12. ams Some components behind the right door may be hot Phaser 7300 Color Printer 11 Paper Jams 2 Remove any jammed paper 7300 57 3 Close the door that you opened in Step 1 4 Pull out the tray specified on the front panel 7300 13 Remove any jammed paper Make sure that the paper is located correctly in the tray and that the paper guides are set flush against the paper 7 Push the tray back into the printer Note Even if you don t find any jammed paper following these steps clears the error and the printer should resume printing Phaser 7300 Color Printer 12 Phaser 7300 Color Printer Regular Printer Maintenance Your printer needs little maintenance other than periodic cleaning of the LED bars and replacing the following Customer Replaceable Consumables CRCs Toner cartridges black cyan magenta and yellow Imaging units black cyan magenta and yellow Transfer unit Fuser Clean the LED bars every time you replace a toner cartridge The replacement toner cartridge package includes cleaning instructions Note Order extra printer supplies when the near end of life warnings display on the front panel You must replace a consumable when the end of life or replace error message displays Each item includes installation instructions in the package Caution Keep the printer and supplies out of direct sunlight Otherwise faded images light areas or dark bands may result Do not
13. ceprinting 7300supplies To find your local sales and support center www xerox com officeprinting contacts Page 3 of 3 TN XEROX Phaser 7300 Color Printer Calibration A large amount of information is stored in your printer as printable pages The following pages are samples of the printable page for this topic XEN Tektroniy XEROX 7300 58 All the printable pages have this format with color bars at the top and at the bottom of the page Print these pages at the printer s front panel Accessing printable pages Access these pages from the Support Menu 1 Atthe front panel scroll to Support Menu using the Down Arrow Up Arrow key and press the OK key 2 Scrollto Improve Print Quality using the Down Arrow or Up Arrow key and press the OK key 3 Scroll to either the Calibrate Colors Menu or the Calibrate Margins Menu using the Down Arrow or Up Arrow key and press the OK key 4 Scroll to the desired printable page such as Color Calibration Tutorial or Calibrate Margins using the Down Arrow or Up Arrow key and press the OK key Menu Map For a complete list of printable pages print the Menu Map 1 Select Menus on the front panel and press the OK key 2 Select Print Menu Map and press OK key Copyright 2002 Xerox Corporation All Rights Reserved 2 E PHASER 7300 COLOR PRINTER Hi Color Calibration Tutorial Overview Color calibration procedures adjust
14. d make sure the orange fuser restraint pin is removed and the green lever on the back side of the fuser is in the locked position From the printer s front panel Support Menu select Improve Print Quality then select Remove Print Smears and press OK Five cleaning pages will run through the printer If the problem continues replace the Imaging Unit in the color of the smudges Replace the corresponding Imaging Unit if defects occur every 44 mm 1 73 in 50 mm 1 97 in 94 mm 3 70 in Replace the Transfer Belt if defects occur every 58 mm 2 29 in If the defect occurs every 143 mm 5 62 in a From the printer s front panel Support Menu select Improve Print Quality then select Remove Print Smears and press OK b If the problem continues replace the Fuser From the printer s front panel Support Menu select Improve Print Quality then select Print Paper Tips Page and press OK Ensure the paper you are using is the correct type for the printer and is correctly loaded in tray If the problem persists a From the printer s front panel Printer Setup Menu select Tray Setup Menu and press OK Select the tray you are printing from i e MPT Tray 1 etc b Select Set Paper Type and then select Special Use the Back button to return to the Tray Setup Menu and select Special Paper Setup Menu d Scroll to a lighter paper type and press OK 073 XEROX Problem Incomp
15. e rotated 90 degrees The images shown are for reference only Not all pages represented are printed Problem Solution 1 Open the top cover Light Lines in One Color a Clean the four LED bars a using Thin light or white lines appear in only one color the cleaning pad supplied with a each new toner cartridge b Check the Imaging Unit and re move any foreign material if found Caution Do not leave the top cover open for more than 10 minutes without covering the Imaging Unit as damage could result Use the dark bag that came with the Imaging Unit or dark paper as a cover Dark Lines in One Color 2 If the problem persists after cleaning the LED bars Thin dark lines appear in only one color when do the following R ghi OO BE SAHE Blended W NAR a Check the toner for the problem color Replace the toner if low b Lift out the Imaging Unit for the problem color keeping the toner cartridge installed c With the Imaging Unit in an upright E position to avoid toner spills lift it high enough to visually inspect the shiny green surface underneath d If the shiny green surface has scratches or damage that align with the defect of the print replace the Imaging Unit Note Some slight scratching is normal Caution Do not touch the shiny green surface of the Imaging Unit Set the Imaging Unit on a hard flat surface only as scratching or damage can occur causing more print quality problems Pri
16. ectangle the printer will not print outside this rectangle Step 1 Adjust Side 1 Margins To move the dashed rectangle to the postion you want it on the page 1 From the printer s front panel Support Menu scroll to Improve Print Quality and press OK 2 Scroll to the Calibrate Margins Menu and press OK Select Print Calibrate Margins Page and press OK to print this page 3 To move the dashed rectangle you see on the page printed to the position you want use the front panel menu items Adjust Side 1 A Margin and Adjust Side 1 B Margin as illustrated below 4 Reprint this page to verify the adjustment You can adjust the settings from 40 to 40 units The thickness of the rectangle s dashed lines is 1 unit 12 units move the rectangle 1 mm The maximum distance the rectangle can be moved 40 to 40 is 6 7 mm B Increase Adjust Side 1 A Decrease Adjust Side 1 A Decrease Adjust Side 1 B Increase Adjust Side 1 B Margin setting to move up Margin setting to move down Margin setting to move left Margin setting to move right Step 2 If the printer has the duplex option adjust Side 2 Margins 1 With Side 1 facing you hold the print up to a strong light Note the shadow of the solid lines printed on Side 2 2 Use the front panel menu items Adjust Side 2 A Margin and Adjust Side 2 B Margin to move the Side 2 solid lines until they align with the Side 1 rectangle Reprint to verify your adjustment 111 QVI a
17. ge such as Help Guide using the Down Arrow or Up Arrow key and press the OK key Menu Map For a complete list of printable pages print the Menu Map 1 Select Menus on the front panel and press the OK key 2 Select Print Menu Map and press the OK key Copyright 2002 Xerox Corporation All Rights Reserved 1 PHASER 7300 COLOR PRINTER N Help Guide Resources CentreWare Internet Services IS Printer management tool that helps System Administrators Configure and manage multi vendor printers Provide remote diagnostics and troubleshooting for printer problems Monitor printer and consumable status Hotlink to software updates and Technical Support CentreWare IS uses TCP IP to communicate directly with the printer s embedded web server and runs on any computer with a web browser To launch CentreWare IS enter your printer s IP address in a web browser xxx xxx xxx xxx The IP address is listed on your front panel To view the IP Address on the front panel highlight Printer Identification and press OK For detailed information on CentreWare IS software refer to its online help PhaserSMART English Only Automated printer diagnostics and troubleshooting through the web and your web browser Launch CentreWare IS From a web browser enter your printer s IP address Select Support Select the Technical Support link to access PhaserSMART For Windows From your Phaser printer driver properties select the T
18. lete Fusing Toner appears to be pulled off print or is easy to rub off Color Misregistration Color has shifted outside of the designated area or has been superimposed over another color area Solution 1 1 Close the top cover Open the top cover and make sure the orange fuser restraint pin is removed and the green lever on the back side of the Fuser is in the locked positon Turn the printer off and then on From the printer s front panel Support Menu select Improve Print Quality then select Print Paper Tips Page and press OK Ensure the paper you are using is the correct type for the printer and is properly loaded Ensure the paper loaded in the tray matches the paper type selected on the printer s front panel and in the computer s printer driver If the problem persists a From the printer s front panel Printer Setup Menu select Tray Setup Menu and press OK Select the tray you are printing from i e MPT Tray 1 etc b Select Set Paper Type and then select Special c Use the Back button to return to the Tray Setup Menu and select Special Paper Setup Menu d Scroll to a heavier paper type and press OK Turn the printer off and open the top cover a Visually inspect the four LED bars for any foreign material a b Visually inspect the Imaging Units and remove foreign material if found Turn the printer on The printer will perf
19. llowing Saves the new value prints the and proceeds to the adjustment Returns to the without saving the adjustment Page 1 of 1 Tektronix BY PHASER 7300 COLOR PRINTER n Step 1 Hold this print at arm s length and find the numbered circle 0 to 54 that appears to blend with some portion of the surrounding gray Select from the printer s front panel Use the Up Arrow and Down Arrow keys to select that circle s number and press OK More Yellow More Cyan Magenta More Blue Step 2 The page automatically prints showing the result of the adjustment The color balance is set properly when Circle 0 most closely matches some portion of its surrounding gray ring If it does not repeat Step 1 Step 3 Select one of the following Saves the new value prints the and proceeds to the Saves the new value prints the and returns to the Returns to the without saving the adjustment Page 1 of 1 Tektronix BY PHASER 7300 COLOR PRINTER E Calibrate for Margins Long Edge Feed The Calibrate Margins Menu allows you to adjust the printer s imaging area relative to the edges of the paper The imaging area is shown as a dashed rectangle the printer will not print outside this rectangle Step 1 Adjust Side 1 Margins To move the dashed rectangle to the position you want it on the page 1 From the printer s front panel Support Menu scroll to Improve Print Quality and press OK 2 Scroll to Calibrate Margins
20. nce between the primary colors cyan magenta and yellow to simulate black Each of the color balance pages like the page illustrated on the right contains a large cluster of circles numbered from 0 to 54 that vary in hue The center circle 0 should match or appear to blend with some portion of its surrounding hexagonal gray ring The circle can show a color shift if one or more of the colors are printing with a different density For example if cyan is printing lighter than normal the circle will appear redder Procedure 1 Select Balance Colors from the Calibrate Colors Menu The Light Color Balance page prints automatically 2 Follow the steps on the Light Color Balance page until the desired adjustment is achieved 3 Follow the steps on the Dark Color Balance page until the desired adjustment is achieved Page 1 of 1 nn 1680077 XEROX PHASER 7300 COLOR PRINTER a Step 1 Hold this print at arm s length and find the numbered circle 0 to 54 that appears to blend with some portion of the surrounding gray Select from the printer s front panel Use the Up Arrow and Down Arrow keys to select that circle s number and press OK More Yellow More Cyan Magenta More Blue Step 2 The page automatically prints showing the result of the adjustment The color balance is set properly when Circle 0 most closely matches some portion of its surrounding gray If it does not repeat Step 1 Step 3 Select one of the fo
21. nting Is Too Light Or 1 Try a different Color Matching mode From the printer s front Too Dark in All Colors panel Support Menu select Improve Print Quality then select Print Quality Tips Page and press OK Note The TekColor Correction set to Automatic provides the best results for most documents 2 Adjust the light or darkness levels From the printer s front panel Support Menu select Improve Print Quality then select Calibrate Colors Menu then select Print Tutorial Page Follow the procedure Lighten Darken Colors Page 1 of 3 HEN Tektronix XEROX Problem Dark Lines Smudges or Streaks All Colors Black and or colored areas appear on the page in all colors and or in non print areas Repeating Defects Marks or voids recur uniformly in only one color Marks of any color or voids recur uniformly in all colors and or in non printed areas Image Offset Toner appears to have been pulled off the page and placed about 143 mm across the page from where it should be A Page 2 of 3 Solution 1 3 From the printer s front panel Support Menu select Improve Print Quality then select Print Paper Tips Page and press OK Ensure the paper you are using is the correct type for the printer and is properly loaded Ensure the paper loaded in the tray matches the paper type selected on the printer s front panel and in the computer s printer driver Open the top cover an
22. orm an automatic registration alignment Caution Do not leave the top cover open for more than 10 minutes without covering the Imaging Unit as damage could result Use the dark bag that came with the Imaging Unit or dark paper as a cover See www xerox com officeprinting infoSMART on the world wide web for more on line support information Page 3 of 3 Tektronix XEROX Phaser 7300 Color Printer Paper Jams In addition to information on preventing jams and what causes a paper jam this section includes instructions for clearing the following jams Jam at Door A see page 5 Jam at the duplex unit see page 6 Jam at the Multi Purpose Tray see page 7 Jam at the top cover see page 8 Jam at the tray see page 11 When there is a paper jam the printer s front panel displays a message about the jam location and information on how to clear the jam Caution Be careful not to touch the toner located on the jammed paper because the toner has not been fused to the paper and might rub off Videos are available for clearing jams Videos are located on the Interactive Documentation CD ROM and the Xerox web site at www xerox com officeprinting 7300support Preventing jams W Toreduce the frequency of paper and transparency jams use only Xerox Phaser paper Xerox Phaser labels and Xerox Phaser 35 transparencies See the Supplies section in the Support Guide on the Interactive Documentation CD ROM or go to
23. r LocalTalk Macintosh Mac OS AppleTalk TrueType2 Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw is a trademark of Apple Computer Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries MS DOS and Windows are registered trademarks of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer Inc Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Novell and NetWare are registered trademarks of Novell Incorporated Sun and Sun Microsystems a
24. re registered trademarks of Sun Microsystems Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licensed exclusively to Sun Microsystems Incorporated UNIX is a registered trademark in the US and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks A This product uses code for SHA 1 written by John Halleck which is being used with his permission This product includes an implementation of LZW licensed under U S Patent 4 558 302 Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated by the Phaser 7300 Color Printer are four and or three color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Contents ResoUFCeS a an 0k kk kl A a ri k ba na kd AR ER dk kd Calibration i i i i lk k a l kn eked ae GU REA RES Diagnosing Print Quality
25. roubleshooting tab Select the PhaserSMART Technical Support web link infoSMART English Only This is the same troubleshooting knowledge base used by Xerox Customer Support Provides solutions for printer issues such as error codes print quality media jams software installation networking and more www xerox com officeprinting infoSMART Interactive Documentation CD ROM Detailed printer information in the form of topics instructions and videos Information includes printer setup networking loading trays paper driver and printer features troubleshooting and support Front panel The front panel offers a suite of tools along with information pages to help solve print quality paper feed supplies and printer administration problems Page 1 of 3 TO XEROX i Button You can press the Information button at any time to get additional information about the message displayed on the front panel Printable pages To print a Menu Map navigate the front panel and its menu items 1 Select Menus and press OK 2 Select Print Menu Map and press OK Driver help lf you are using Windows 95 98 Windows 2000 XP or Windows NT install the driver from your printer s software CD ROM and access the printer driver to Link to relevant web sites from the Troubleshooting tab View information about the printer features on the driver tabs by clicking the Help button on the tab View troubleshooting information by clicking
26. the Xerox web site at http www xerox com officeprinting 7300supplies to order supplies Fan paper prior to loading in the trays or the Multi Purpose Tray For supported paper sizes see the Supported Papers section in the Trays and Paper Guide on the Interactive Documentation CD ROM For proper paper loading instructions see the Loading Trays section in the Trays and Paper Guide on the Interactive Documentation CD ROM Use clean undamaged paper W Load paper from a newly opened package Do not add paper above the tray s fill line Copyright 2002 Xerox Corporation All Rights Reserved 4 Paper Jams What causes a paper jam Paper jams occur most often under these conditions m An incorrect paper type was selected in the printer driver m The paper does not meet specifications m The loaded paper size or weight is not supported by the paper tray m The paper is moist bent or folded m The paper is not loaded properly m The tray s side and rear guides are not adjusted properly for the paper m The tray is overfilled paper is loaded above the tray s fill line Jam at Door A Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Open the door labeled A on the right side of the printer 7300 01 Warning Be careful when clearing jams Some components behind the right door may be hot Phaser 7300 Color Printer 5 Paper Jams 2
27. the printer for optimal color output Color settings may need adjustment upon initial printer set up or when toners and imaging units are replaced There are two procedures Lighten Darken Colors and Balance Colors If the overall image appears either too light or dark use the Lighten Darken Colors procedure If a finer adjustment of the primary colors cyan magenta and yellow is needed continue with the Balance Colors procedure Lighten Darken Colors The Lighten Darken Colors procedure uniformly increases or decreases each primary color cyan magenta and yellow and black to produce a lighter or darker image Procedure 1 Select Lighten Darken Colors from the Calibrate Colors Menu and press OK Use the printed Color Reference Page to evaluate the lightness darkness of the image The printer s current Lighten Darken Value is listed on the page 2 Use the Up Arrow and Down Arrow keys to change the value from 5 lightest to 5 darkest and press OK 3 The Color Reference Page automatically prints using the new lighten darken value Repeat this procedure until you achieve the desired result 4 To finish the procedure select one of the following Accept Changes and Continue Saves the new value and returns to the Calibrate Colors Menu Accept Changes and Exit Saves the new value and returns to the Main Menu Discard Changes and Exit Returns to the Main Menu without saving Balance Colors The Balance Colors procedure sets the bala
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