Home

Xerox 4650 Printer User Manual

Contents

1. ss 16 110 Probl mSGlVinp eh E E tetas 16 111 17 Network Troubleshooting OVELVIEM Er A ee alesse Renee Sas E R ts Ne 17 1 TCP IP Troubleshooting se er tt nn st 17 2 NetWare Troubleshooting ss 17 5 Microsoft NetBIOS NetBEUI Troubleshooting 17 7 OS 2 Troubleshooting T P P isrnnnmnaninn cee eee ecb ees 17 9 AppleTalk Troubleshooting ss 17 11 Banyan VINES Troubleshooting Rs 17 13 18 Network Accounting CDVELVIEW ne nn en ae Bh aes eS ee Se ed ee eh ave ah 18 1 Before VOUS tartines ren RAR Ra ne TN et 18 3 Go to the Document Centre and ss 18 4 Go tothe workstation and iis fins e ns ns E EET a ai ato 18 6 Network Accounting Troubleshooting ss 18 8 19 Network Fax PAX Installation for FTP aah ee eee een as 19 2 FAX Installationsfor IPX SPX sense a S E TE Se 19 5 Network FAX Troubleshooting ss 19 8 20 Scan Setup without CentreWare Terminology used in this Chapter 20 2 Who Should Use This Guide 20 3 What to DO Next 2 inner ate arte ne ea Re Scare 20 4 SCANMIN GE OVELVICW saute ner nr rt NE nn as Red 20 5 Scanning with the Document Centre ss 20 6 Scan PEmp ates ss sise ne MR AT ERA nee es en Eu 20 7 The Scanning Process sims inst qe Ru at Pe A cans 20 8 Overview OF Repositories ist hand E EEEE I held 20 11 Set Up Scanning NetWare sister 20 15 Before Yo Startis eien a ss nn eurent
2. NOTE You will be asked for a password enter 1111 or the current Admin password for your printer that you would enter from the keypad then click OK T The Device Admin Wizard will complete the installation by writing the settings to the Document Centre and the Novell Server Go to the Document Centre and 1 Power off and power on the Document Centre so the setup selections will take effect 2 Wait a MINIMUM of 7 minutes for the printer to reset amp 2 od S 28 S gt 58 S Xerox Document Centre System Administration Guide Page 4 3 Go to a workstation and Use the CentreWare Print and FAX Drivers CD ROM to install print drivers on a Windows based workstation Details for this are found in the document supplied with your printer entitled Network Services Guide Connect the print driver you loaded above to the queue you created on the NetWare server Open an application and print a test job Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects If your test job does not print refer to the troubleshooting section in this document to correct the problem Repeat this Go to a workstation and procedure at each workstation that will print to this printer Page 4 4 Xerox Document Centre System Administration Guide 5 Novell NetWare 4 X and 5 X NDS Ne
3. Page 16 106 Xerox Document Centre System Administration Guide 5 Browse for the machine software installation file It will have the file extension tgz 6 Click Install Software to perform the installation CentreWare Zi io Internet Services By Device i Index 0 Home Document Centre l services jobs status properties maintenance support C Font Listing Machine Software C Print Test Page Last Successful Upgrade Version 0 19 1 11 Auto Upgrade Schedule Upgrade Disabled Refresh Start Time Daily 12 000 AM File Server IP Address Name Test Location Lab IP XXX XXXXXX XXX Address Status Power Saver Mode Manual Upgrade Install Software Printing will start THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved Xerox Document Centre System Administration Guide Page 16 107 el Q amp Q Q m gt S A Q amp Q Le S S Ll SS T Printing a Test Page Test Pages are special print jobs that contain test patterns for the Document Centre These test patterns are used for checking printed image quality You can also print a configuration report which shows the Document Centre s configuration settings To test device printing 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Maintenance tab or click Mainte
4. Page 16 68 Xerox Document Centre System Administration Guide HTTP Settings These properties are used to select configuration and security parameters for the Document Centre s embedded HTTP server Network Administrators can set general configuration network configuration and security for the printer These settings are the defaults for how the embedded HTTP server manages connections To modify the HTTP configuration settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select HTTP in the directory tree el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 69 5 Select Configuration in the directory tree CentreWare 3 ice E Internet Services 8 Device Index 3a Home i Document Centre services jobs if status properties maintenance support Web Server Document Centre B Description General ol Configuration E W Bilina Counters W Job Management ive Tim L Mhioa Manaan Keep Alive Timeout id seconds Physical Connections Maximum Connections pz HA Protocols B AppleTalk W Banyan VINES w NetWare f TCPAP Apply New Settings Qu SNMP yl Microsoft Networking Restore Settings
5. MIB Management Information Base NetWare NES Network File System OS 2 A collection of two or more connected networks that may be dissimilar TCP IP protocol governing packet forwarding Novell NetWare protocol similar to IP Internet Protocol A committee of industry leaders who develop telecommunication and application standards A system of software and hardware connected by a common data transmission medium and limited to a geographical area less than about 10 kilometers A layer 2 protocol governing transmission also known the IEEE 802 2 standard A 230 kilobits per second baseband network using the CSMA CA access method A layer 2 protocol governing access to transmission media A concentrator or transceiver for attracting nodes to a transmission medium A database of network management information used by CMIP Common Management Information Protocol and SNMP Simple Network Management Protocol Novell s network operating system using IPX Internetwork Packet Exchange and SPX Sequential Packet Exchange protocols The network operating system based on TCP IP protocols A multithreaded multitasking single user operating system Page 23 4 Xerox Document Centre System Administration Guide Packet Peer to Peer network protocol stack protocol suite RAM Random Access Memory RARP Reverse Address Resolution Protocol Repeater RG 58 RJ 45 SNMP Simple Netw
6. l Status Tab Old settings will be displayed if this page is visited before the Machine has been rebooted DADA a en Copyright Xerox Corporation 1997 2000 Al rights reserved ZP heip Select the desired Rated Speed from the drop down list either 4 or 16 Mbps Type the machine address in M A C Address Select None All Broadcasts or Single Routes Broadcasts from the Source Routing drop down list Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values If the token ring network interface is not installed this page is unavailable Page 16 48 Xerox Document Centre System Administration Guide Network Protocols Network protocols are groups of software applications that support communication on the network You can configure options for Appletalk Banyan VINES NetWare TCP IP SNMP Microsoft Networking LPR LPD and Port 9100 Printing Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Appletalk 1 2 tree 3 tree 4 CentreWare R Internet Services 4 D ocument Centre Click the Properties tab or click Properties in the directory Select Connectivity then select Protocols in the directory Select Appletalk in the directory tree BA Hoe Index services jobs status if properties maintenance support Document Centre EH 3
7. CentreWare _ 3 27 ice Internet Services 84 Device 2 Index 0 Home b Document Centre services jobs status properties maintenance support Printer Languages Document Centre B Description PCL W Configuration W Billing Counters Version 6 B Job Management Pitch Size Fou E Connectivi a Connectivity Point Size 12 00 E Services E Q Printing Font Name Device Default x ol General Symbol Set PC 8 10U z H Printer L Printer Languages Lines Per Page po B PostScript Bec Treat LF as CR rc GTI a HA Distribution Templates Dstaut On ntation E Portrait HA Machine Software Landscape Internet Messaging Authentication Server Apply New Settings W General Restore Settings Copyright Xerox Corporation 1997 2000 All rights reserved THE DOCUMENT COMPANY XEROX 6 Type the Pitch Size 0 44 99 99 7 Type the Point Size 4 00 999 75 8 Select a font from the Font Name drop down list 9 Select a symbol set from the Symbol Set drop down list 10 Type the number of Lines Per Page 5 180 NOTE For Lines Per Page the default is 60 11 Select Treat LF as CR LF 12 Select Default Orientation for portrait or landscape orienta Page 16 80 Xerox Document Centre System Administration Guide tion 13 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous
8. LPRILPD W Raw TCPAP Printing Physical Connection Ethernet Port Number 80 Configuratio w IP Restrictions A Services THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 Al rights reserved XEROX 6 Enter the number of seconds 1 60 that a browser connection can remain open without any activity in Keep Alive Timeout NOTE Generally longer amounts of time that a user is connected will tend to slow down and tie up connections Keep Alive Timeout controls the number of seconds that connections remain open from the HTTP server side without any requests from the client reaching the server If a new request reaches the HTTP server before the timeout occurs the server will use the already open connection to service the request If the client connection timed out before a new request was sent the server will handle it as a new connection 7 Type from 1 60 maximum number of connections in Maxi mum Connections Page 16 70 Xerox Document Centre System Administration Guide NOTE NOTE MaxConnectCount controls the maximum number of clients that can be connected for example with open sockets to the HTTP server at any one time The HTTP server stops listening for new connections when the number of connected clients reaches the maximum number of connections set in this field connection attempt that occurs while the HTTP server is not listening for connections is placed on the TCP
9. Properties Distribution Templates fDocument Centre B Description Repository Setup W Configuration ll Billing Counters TCP IP Settings W Job Management i HE Connectivity Repository List Document Repository 0 z Services Protocol TCP IP E Printing NetWare Lb General ts Languages File Server IP Address a ee B PostScript 2 peu Directory Path N w TIFF Login Name Distribution Templates B General Password wi setup Retype password L p Template Pool Setup Default Template z mE Machine Software L AppiyNewSstinge Internet Messaging FR Ci Authentication Server L Restore Settings THE irons Copyright Xerox Corporation 1997 2000 Al rights reserved help Select TCP IP for Protocols Type the IP Address of the File Server Type the Directory path where the files will be stored nn Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Xerox Document Centre System Administration Guide NOTE PaperPort allows you to annotate organise file and locate scanned documents After you scan a document at the Document Centre you can access PaperPort and retrieve the scanned file within the PaperPort application With PaperPort links you can transfer documents between the PaperPort desktop and other applications and devices
10. e Overwrite Existing File e Append to Existing File e Do Not Save e Rename New File Output Image Format TIFF e Muiti Page TIFF e Image Only PDF Page 20 2 Xerox Document Centre System Administration Guide Who Should Use This Guide This chapter is a companion to the Network Scanning Services Guide and is intended to be used by System Administrators who are setting up network scanning without using CentreWare Network Scanning Services CentreWare Network Scanning Services is intended for use on Windows based workstations There are two other options for setting up scanning services e Setting up Native Scanning e Setting up Scanning Using CentreWare Internet Services Both of these set up options require the use of procedures in this guide For Setting up Scanning Using CentreWare Internet Services you will need to complete some processes and then refer to the Internet Services Guide to complete the set up All of the procedures for setting up Native Scanning are included in this section There are two options for file transfer if you are setting up Native Scanning or Scanning Using CentreWare Internet Services e Setting Up Scanning NetWare NCP e Setting Up Scanning FTP File Transfer Protocol Procedures for both of these file transfer options are contained in this guide NOTE If you will be using Xerox s CentreWare Network Scanning Services to set up scanning on the Document Centre refer to th
11. Internet Services BA Home Index Document Centre services jobs status properties maintenance support Bnew delete a copy C Job Submission Distribution Templates Di S Filing Destination Select from Repository Servers Path to Document Document Name poc File Format TIFF Multi Page TIFF PDF If Document Already Exists Rename New File Append to Existing File Overwrite Existing File Do Not Save Apply New Settings Copyright Xerox Corporation 1997 2000 All rights reserved THE DOCUMENT COMPANY 2 Refer to the table on the next page for settings information then specify a new destination repository path filing policy document name or output image format based on how you want your document to be filed and rendered 3 Click the Apply New Settings button Page 16 28 Xerox Document Centre System Administration Guide Category Setting Distribute to File Description Filing Select from Internet Service s ability to automatically send scanned Destination Repository images to File folder or Fax folder Servers Path to Directory path for the scanned document Document Document Name of the scanned document Name File Format Tagged Image File Format TIFF of the scanned output file TIFF indicates that each page of the document is stored in a separate image file Multi Page TIFF indicates that all pa
12. Obtain a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access A or button 80 x SS 2s Q a zZz oS NS RS Pen KN b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print 3 For OS 2 printing only VERIFY that LPRPORTD EXE is running 4 For OS 2 and WIN OS 2 printing VERIFY that LPRMON EXE is running 5 Verify you have applied all appropriate IBM Fixpacks APARs see compatibility for required Fixpacks If not the proper Fixpack must be applied 6 Check ALL IP addresses and verify that you have set the printers address correctly at the User Interface 7 Go to a workstation and use the ping command to see if your server responds If the server does not respond you may have an addressing or network problem Xerox Document Centre System Administration Guide Page 17 9 10 Use the ping command to see if your printer responds If the printer does not respond you may have an addressing or network problem Correct these conditions by checking and resetting IP addresses or c
13. On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button 3 Enable the Network Protocol a b c d e Wait for the screen to refresh and press the Connectivity and Network Setup button Wait for the screen to refresh and press the Network Setup button Press the NetWare button Wait for the screen to refresh and press the Protocol and Media button Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save 4 Set the Frame Type a b Press the Frame Type button Select the frame type desired then press Save to retain your changes and exit to the NetWare Options screen 5 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made Page 4 2 Xerox Document Centre System Administration Guide Go to the workstation and 1 From the desktop click the Start button on the Task Bar 2 Select the Programs entry in the menu 3 From the cascade menu select the Xerox CentreWare entry On the next cascade menu select the Device Admin Wizard 4 5 The Device Admin Wizard will start 6 Follow the instructions on each Device Admin Wizard Screen to setup the Document Centre on your network Context sensitive help is available for each step
14. a gt T iS N N Enable the network interface and protocol a Press the TCP IP Settings button b Press the Protocol and Media button c Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save Set the Host Name a Press the Name Address button b One at a time press the soft buttons on the Touch Screen for each octet of the IP address and enter the numbers using the keypad c Press the Host Name button d When the soft keypad appears type the host name EXACTLY as you want it to appear with correct case When finished press the Save button twice to record the changes and exit to the TCP IP Settings Screen Page 22 4 Xerox Document Centre System Administration Guide 6 Set the Subnet Mask and Gateway a Press the Subnet and Gateway button b Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers using the keypad c Repeat this process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press Close e Ifyou need to Ip or Ipr print press the TCP IP Line Printer button press Enable then press Save NOTE The Broadcast Address will be calculated automatically 7 Enable Port 9100 printing a Press the RAW TCP IP Printing button 80 2L 3 Tn A S S SA gt T iS N N b Press Enab
15. 21 12 Public Address B60k 3 03 steele Se ee EG ASE RE a se ee 21 13 A WINN CANON rer Westen lied ed an eae RE et 21 15 E mail Troubleshooting neren oieee a iv essa OOREEN aceite 21 17 22 Port 9100 Printing Go to the Document Center and ss 22 3 GO 10 4 Workstation ands Line A marin Marinette 22 6 Glossary Index 1 Introduction 2 AS Q S c This document provides an experienced Systems Administrator with information for setting up and troubleshooting the Document Centre family of products on the various networks indicated Requirements This document assumes you have purchased your printer with the integrated network interface or have purchased a Token Ring network interface upgrade kit separately and it has been installed using the instructions provided In general the requirements needed for connection and setup include e A working knowledge of your network e Appropriate cabling to connect your printer to your network e A workstation with the appropriate operating system software installed for that station connected to the same network as the printer e CentreWare Admin Services CD ROM to install CentreWare applications e CentreWare Network Services CD ROM to install print driv ers Xerox Document Centre System Administration Guide Pagel 1 How to Use this Document This document has been arranged to get the printer set up on your network quickly and with minimum reading
16. 7 Type the path to the upgrade files in Directory Path Page 16 96 Xerox Document Centre System Administration Guide 8 Type the Login Name and Password for the upgrade server Retype the password to verify it in Retype Password 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ta Q Q m S Le Q S SS Xerox Document Centre System Administration Guide Page 16 97 Internet Messaging The Internet Messaging settings provide direct scan to E mail capability on the Document Centre with the following features E mail addressing at the Document Centre user interface E mail directory integration with Lightweight Directory Access Protocol LDAP Support for Simple Message Transport Protocol SMTP Authentication security For authentication settings refer to the next section of this chapter Authentication Server For setup of all other scan to E mail features refer to Chapter 21 of this guide E mail Page 16 98 Xerox Document Centre System Administration Guide Authentication Server Authentication Server properties allow you to control access to the internet messaging capability of the Document Centre by selecting from three different authentication schemes Kerberos NDS or SMB in order to meet your system requirements Using Authentication Server properties you can identify the default authentication
17. When using Guest access the From field is always editable Page 21 12 Xerox Document Centre System Administration Guide Public Address Book NOTE NOTE NOTE The Document Centre 490 480 470 460 ST will accept a Public Address Book file that contains a list of user names and their E mail addresses This file must be CSV Comma Separated Values format for the device to be able to read the file contents T RQ N Accessing LDAP Directory and Public Address Book are optional The majority of word processing packages will allow you to create a CSV file A selection of E mail applications will also allow you to export a list of users in the CSV file format The completed file is imported to the device through CentreWare Internet Services The file must have the CSV file extension A valid CSV file format includes lt name gt lt SMTP E mail address gt For example the following are both valid format CSV file entries Smith smith company com Smith John john smith company com The order in which entries are displayed in the Public Address Book at the Document Centre will depend on how the entries are sorted in the CSV file It is recommended that you keep a copy of the CSV file that was to imported The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select Public Address Book Xerox Document Centre System Administrati
18. Xerox Corporation 1997 2000 Al rights reserved 5 Displays the Default Document Filing Policy Append to Existing File adds the new file to the previously scanned folder in the specified repository e Overwrite Existing File overwrites the folder and file that were previously scanned with the new folder and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the template The folder names increment accordingly when more documents are scanned to this location You can scan up to 999 times with a particular template using Rename New File After that number an error sheet is generated by the Document Centre el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS T Xerox Document Centre System Administration Guide Page 16 83 6 Select to enable a Confirmation Sheet 7 Localization and the Maximum Number of Job Templates settings display on the page 8 Type the Hour Minute and select the time of day from the drop down list for Refresh Start Time The refresh start time is when the Network Scanning Service checks the template pool for new templates and automatically updates the list on the Document Centre Touch Screen 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page
19. al 5 THE DOCUMENT COMPANY XEROX Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Copyright Xerox Corporation 1997 2000 All rights reserved el Q amp Q Q m gt S A Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 101 NDS Novell 4 5 To specify the NDS Default Tree Context and Alternates 1 2 J Refer to Authentication Server General setting steps 1 5 Type in a directory context for NDS Context Type in a directory tree for NDS Tree Type in a directory context and tree for Alternate Tree Context 1 2 CentreWare eS a Internet Services 4y E Device i 2 Index Document Centre services jobs status properties maintenance support Sat Home Default Tree Context Document Centre B Description NDS Context B Configuration NDS Tree Billing Counters y Job Management Connectivity A Services Alternate NDS Context 1 Printing HA Distribution Templates Machine Software Alternate Tree Context Alternate NDS Tree 1 Internet Messaging EL E Authentication Server DE Apply New Setings Copyright Xerox Corporation 1997 2000 All rights reserved Altemate NDS Context 2 Altemate NDS Tree 2 THE DOCUMENT COMPANY XEROX Click Apply New Settings to accept the changes or Resto
20. gt N gt 8 2L gt A e Addresses and WINS Windows Internet Name Service WINS Installation NOTE Before You Start If your printer is equipped with a Token Ring interface use the 100BaseT Ethernet or Token Ring Quick Install Card supplied in this Quick Install Card set to configure the Ring Speed and Source Routing settings for your environment Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide the IP address Gateway address Subnet Mask for the Document Centre and WINS server address es the TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may connect your Document Centre to your network and it will boot and register with the WINS server automatically Your DHCP server must return at least one 1 WINS server address to the Document Centre in order to enables WINS registration In this mode the default NetBIOS host name SMB host name and the DNS host name for the device will be the letters XRX followed by the MAC address of the network interface Example XRX08003E313E0A If this NetBIOS host name is acceptable you can go right to the section in the next section entitled Go to the Workstation and and complete those steps To change the NetBIOS host name for your printer follow Steps 1 2 and 3 then skip to Step 5
21. 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page 16 88 Xerox Document Centre System Administration Guide To specify template pool setup settings for NetWare 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Template Pool Setup in the directory tree CentreWare _ 7 Internet Services Document Centre By pee 2 Index jobs status y properties maintenance I support Properties fDocument Centre W Description w Configuration i Billing Counters B Job Management Connectivity 9 Services E Printing General Printer Languages B PostScript wy ec w TEE Distribution Templates B General W Repository Setup Mf emplate Pool Setup Default Template Distribution Templates Template Pool Setup NetWare Settings Protocol TCPIP NetWare Server Name Server Volume NDS Context NDS Tree Directory Path Login Name Password Retype password H a Machine Software Internet Messaging E Authentication Server Apply New Settings Restore Settings Copyright Xerox Corporation 1997 2000 All rights reserved THE DOCUMENT COMPANY ZP
22. Cannot Change Password and Password Never Expires when the password is set and select Logon Locally under User Rights Create a directory to be used as a repository for scanned files If the directory is created on a Windows NT server enter the scan user name in the Alias box and select Access Read and Write There are two procedures that can be used to successfully set up scanning Read the information below and choose the procedure that you will use to complete the installation Set Up Scanning To complete the native implementation of scanning for your network environment go to the section of this chapter titled Set Up Scanning now Use Xerox CentreWare Internet Services Page 20 24 Xerox Document Centre System Administration Guide Xerox s CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows System Administrators and users to configure scan settings This is accomplished by using an Internet browser such as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can e Create new scan templates e Update existing scan templates e Modify scan configurations including document reposi tory locations enable and disable Confirmation Sheets and change Filing Protocols e Enable Multi Page TIFF which will create a single TIFF file for a multi page document instead of one TIFF file for each page
23. Internet Services Bs Device Fa Index sa Home f Document Centre services 1 jobs status Y properties maintenance support Properties E mail Settings Document Centre Description pes ton Image Attachment w Billing Counters Default Scan Resolution 300 x 300 dpi Black and White x W Job Management Management Default Attachment Type Adobe Acrobat PDF 0 Connectivity 7A Services HA Printing Message Content HA Distribution T lat P b saa pom OP ae Default Subject Scan from a Xerox Document Centre A HO Machine Software BA Internet Messaging B General Default Message Body The attached document was scanned and sent to you using a Xerox Document Centre 470 w E mail Settings w LDAP Directory User w Public Address Book User Name lt Name gt Authentication Server E mail Address lt E mail Address gt W General F Document Centre System Device Name Test Device Location 4000 Lab Serial Number 1108986715 MAC Address 00 90 27 ed 1a 9e Attachment Number of Images lt n gt Attachment File Type lt File Type gt Default Signature For more information on Xerox products af af Apply New Settings Restore Settings Docus COMPANY s 7e geet ane Copyright Xerox Corporation 1997 2000 All rights reserved 2 help 2 Select the Default Scan Resolution and the Default Attachment Type that will be used for im
24. On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter Connectivity and Network Setup a Wait for the screen to refresh and press the Connectivity and Network Setup button 3 Enable E mail a Select More b Select Configuration Setup c Atthe Warning Screen Select Close d Select Optional Services e Select Scan to E mail f Select Enable g Select Save h Select Exit Tools Xerox Document Centre System Administration Guide Page 21 5 Configuring SMTP 1 Ata client workstation on the network launch the Internet Browser 2 Inthe URL field enter http followed by the IP Address of the Document Centre 490 480 470 460 ST Then select the Enter key e g http Xxx xxxX xxx xxx 3 Atthe CentreWare Internet Services Home Page Select the Properties link 4 Select the plus symbol to the left of the Services folder in the Properties frame 5 Select the plus symbol to the left of the Internet Messaging folder 6 Select General as shown in figure below nternet Services Qi E Device Index 0 Home Ei Document Centre services jobs status properties maintenance support Properties fDocument Centre General W Description CE Required Information p Config W Billing Counters Name or I
25. Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 55 NOTE CAUTION NOTE Type a Host Name Select DHCP RARP BOOTP STATIC or DHCP AutoIP from the IP Address Resolution drop down list Type the desired IP addresses that apply in Machine IP Address Subnet Mask and Gateway Address If BOOTP or DHCP address resolution mode is selected you cannot change the IP address subnet mask or default gateway If RARP address resolution mode is selected you cannot change the IP address Changing the IP address for the Document Centre will affect NetBIOS IP LPR LPD FTP SNMP and Port 9100 printing If you change an IP address for a device you must reference the new address for TCP IP to locate the device 10 11 Type in the IP address for Alternate DNS Servers 1 and 2 For DNS configuration type in the Domain Name Type in the IP address for the Preferred DNS Server Click to select for Dynamic DNS Registration enabled For SLP Configuration set Protocol enabled to enable Ser vice Location Protocol SLP Type in the IP address for the Directory Agent Type in the name s for Scope 1 2 3 Select the Message Type from the drop down list for Multi cast or Broadcast Type in a value for Multicast Radius 0 255 Type in a value for MTU 484 1400 to set the Maximum Transmission Unit Click Apply New Settings to accept the ch
26. The information is read only To view Document Centre configuration information 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the directory tree 3 Select Configuration in the directory tree CentreWare _ F Internet Services 4 Ep Device Her Document Centre services jobs status y properties maintenance support Home Printer Languages FfDocument Centre PCL B Description Version 6 atio PostScript Level 3 W Job Management Version 3011 9 Connectivity z TIFF a Services Version 6 0 Software Installed Local User Interface Version 0 19 2 38 Network Controller Version 0 19 02 038 3 Printer Software Version 0 19 2 38 THES DOCUMENT COMBINE Copyright Xerox Corporation 1997 2000 Al rights reserved Page 16 42 Xerox Document Centre System Administration Guide Billing Counters Billing Counters contains information about the number of images produced copied or printed by the Document Centre This information can be used for billing purposes The different counters include the various types of copy and fax sheets and scanned imaged sheets used Also included are marked sheets which include banner sheets or Document Centre reports such as configuration reports To view usage counters 1 Open your Web browser an
27. feature then the From address may be changed Reply To E mail address receives a mailnote from the SMTP server stating that the mail message was undeliverable due to the attachment or file being too large Resend the job using a lower scan resolution Split the originals into smaller jobs Cannot find required entry in the Public Address Book Try typing the first letter of the entry and then manually scroll the list for the required name Check that the address book entries are in the correct order Xerox Document Centre System Administration Guide Page 21 17 T RQ N Problem Corrective Action Public Address Book does not display an address format of name domain com for a selected name entry Check that the CSV file contains a name value and an address value separate by a comma for example the format Smith John john smith company com Check that the mapping of the address book is correct as defined in the Import CSV file screen in the device Web UI Cannot find required entry in the Internal Address Book available via LDAP Recheck the spelling of the name required Try searching on only the first letter of the name Normally an LDAP environment will search on a Lastname Firstname order but this may differ depending on the environment Attempting an Internal Address Book LDAP search results in a Too many entries found error Try entering
28. from Microsoft Web Site Page 16 6 Xerox Document Centre System Administration Guide While Xerox is testing other browsers which are beta releases for compatibility with Document Centre Internet Services to ensure that you can perform all the functions contained in Internet Services it is recommended you use one of the browsers shown in the table above Enable Java Script in your Web Browser If you are using Netscape Navigator or Internet Explorer ensure that Java script is enabled Refer to the documentation or online help for your browser to perform this function Enable Refresh in the Browser Refresh clears files in your cache each time you enter a new web page For optimum performance using Internet Services set your browser to refresh each time you access a web page Refer to the documentation or online help for your browser to perform this function el Q Q m gt A Q amp Q S 2L Ll SS Xerox Document Centre System Administration Guide Page 16 7 Internet Services Interface Features When you enter Internet Services you access the Document Centre Home Page which is the starting point for the application From the Home Page you access other pages in the application Document Centre Home Page To access Internet Services perform the following procedure 1 Type in the IP address of the Document Centre in your browser s Address or Location field For
29. press Save to retain your changes and return to the NetWare Options screen Page 6 4 Xerox Document Centre System Administration Guide 7 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 8 Prepare for print driver installatio n a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Q amp Q S D S RQ 2 R Xe NS xv S R pa OS gt S 2 gt 5 2 SS Xerox Document Centre System Administration Guide Page 6 5 Go to a workstation and Use the CentreWare Network Services CD ROM to install print drivers on a Windows based workstation Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide Connect the print driver you loaded above to the queue you created on the NetWare server Open an application and print a test job Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects If your test job does not print refer to the troubleshooting section in this document to correct the problem Repeat this Go to a workstation and procedure at each workstation that will print to thi
30. press the Transport and Media button At the next screen press the Enable button to enable the Microsoft Network protocols If Physical Media buttons appear press the corresponding button to select either NetBEUI Ethernet or NetBEUI Token Ring Press Save Page 13 2 Xerox Document Centre System Administration Guide S Assign the Workgroup and Host names a You will be returned to the previous screen press the Workgroup and Host button b At the next screen press the Workgroup Name button Using the touch panel keys enter the name of the workgroup in which you want the printer to appear then press Save Networks c You will be returned to the previous screen Press the SMB Host Name button using the touch panel keys and enter the desired text for this item then press Save RQ a Z N Q OS d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press Save You will be returned to the previous screen e Press Save again to return to the previous screen 6 Assign a Printer Name and Description a Press the Printer Description button b Press the Printer Name button Using the touch panel keys enter the desired text for this item then press Save Press Save again to return to the previous screen c OPTIONAL STEP Press the Printer Description button using the touch panel keys enter the desired text for this item then press Save d Press the Conn
31. 1 Before connecting network cabling to the Document Centre device perform the procedure contained in this document entitled How to Connect to Ethernet Token Ring Networks For Dynamic TCP IP addressing refer to the section entitled Dynamic Static IP Addresses and WINS Review the Table of Contents in this document Find the network operating system NOS or protocol which pertains to your network Go to the page indicated and perform the procedure s Once you are finished it is recommended you print a test page Check the print job for print quality If print quality problems exist use the Problem Solving section of the Reference Guide to correct the problem If your print job DID NOT print see the Troubleshooting section for your operating system in this document to correct the problem Once your Document Centre is installed and printing you can repeat these steps to enable your printer to print with additional protocols or network operating systems NOTE For detailed safety information about this product refer to the Document Centre Reference Guide Page l 2 Xerox Document Centre System Administration Guide Document Centre Options The Document Centre can be used as a high speed scan device You can use Xerox CentreWare Scanning Admin Wizard to configure your Document Centre as a network scanner if you have a workstation on your network that has a 32 bit version of Windows Details on this are available in
32. 1 Before You Start This E mail chapter assumes you have a general knowledge of your network and the operation of your Web Browser software List of items needed before you can setup the Scan to E mail e Document Centre printer is functional on your Network e Document Centre printer has TCP IP enabled e Document Centre printer has HTTP enabled e Access to a functional SMTP Mail Server e IP address of SMTP Mail Server e E mail and Network Scanning installed e E mail domain available e g mail company com e Workstation s connected to network which has the TCP IP enabled e DNS enabled Page 21 2 Xerox Document Centre System Administration Guide Internet Messaging Internet Messaging is used to setup and maintain the E mail features of the Document Centre 490 480 470 460 ST There are four configuration areas required for Internet Messaging e General Set up access to SMTP Mail Server e E mail settings Configure the default E mail message and image settings e LDAP Directory Lightweight Directory Access Protocol Specifies the location and configuration settings of the Internal Address Book that resides on the network e Public Address Book Identify the location of a public address book CSV Comma Separated Values file to be used for E mail The following two pages are available e Import Public Address Book To upload a CSV file contain ing the E mail addresses to the machine e Map Address Book aft
33. 16 84 Xerox Document Centre System Administration Guide Repository Setup A Document Repository is a directory or folder on a network file server where documents are saved after they are scanned A Fax Repository which is the location where scanned documents are placed until they are automatically faxed using RightFax software can also be defined on this page There are separate Repository Setup Pages for TCP IP and NetWare To specify repository setup settings for TCP IP 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 85 4 Select Repository Setup in the directory tree Centreware A a Device nternet Services E Index Document Centre dii i9 fi services jobs status y properties maintenance support Distribution Templates Document Centre W Description W Configuration i Billing Counters TCP IP Settings W Job Management Ca connecti Repository List Document Repository 0 Ca Services Protocol TCPIIP E Printing Netware Repository Setup B General o o 0 o E Printer Languages File Server IP Address E W PostScript a fy PCL Dir
34. 7 Prepare for print driver installation a Check the Configuration Report page and verify that Banyan VINES is enabled and the other Banyan Settings are correct b From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to the server and Network lt gt S gt S RQ w Lu Xerox Document Centre System Administration Guide Page 15 3 Go to the server and l Configure the Service and Queue a b c d e f 8 h i dD Using the MUSER utility create a user name and assign a password for the printer The user name and password must be the same that were entered at the Document Centre Using the MSERVICE utility highlight and select ADD a server based service At the Add A Service Screen enter the StreetTalk name and description when prompted Select the server on which you want to create the service Select Banyan Print Service Select an appropriate disk location when prompted A message will be displayed stating that the service is running but is not yet available to users Press the F10 key to continue The Configure Queue Screen will be displayed Press the F10 key to accept the defaults 2 Configure the Paper Formats a b The Configure Paper Formats Screen will be displayed Pr
35. Address E mail Addresses Clear All Addresses T RQ N Import New Addres Apply New Settings NOTE For correct address book operation the Display Name field must map to a user name and the E mail Address field must map to an SMTP format E mail address for example name domain com 8 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field and select OK Authentication Authentication is used to identify and authorize the walk up user via their network login name and password NOTE For Setup Procedures for the Authentication Server see chapter 16 Internet Services in the Section called Authentication Server For Authentication to work it must be enabled from the Document Centre 490 480 470 460 ST Control Panel UI Xerox Document Centre System Administration Guide Page 21 15 E mail Authentication For login in authentication you must enable it at the Document Centre 490 480 470 460 ST Control Panel Complete the following steps 1 Enter the Tools pathwa y a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder
36. Address is calculated automatically 4 To verify the Broadcast Address is correct the following calculation may be used Perform a logical OR of the complement of the subnet mask and the IP address Example of logical OR method IP Address 13 175 109 146 Subnet Mask 255 255 252 0 IP Address 00001101 10101111 01101101 10010010 Complement of Subnet Mask 00000000 00000000 00000011 11111111 The result of the logical OR 00001101 10101111 01101111 11111111 Broadcast Address 13 175 111 255 Xerox Document Centre System Administration Guide Page 17 3 NOTE Any one of these important TCP IP parameters if set incorrectly can cause TCP IP communication problems Subnet Mask and Default Gateway are critical on multi network segment LANs or WAN s If you make any TCP IP configuration changes then the printer will reset for those changes to take effect Go to a workstation on the same subnet as the printer And at a command line prompt TYPE ping xxxx xxxx XXXX XXXX XXX XXXX XXXX XXXX is the IP address of the printer Try to ping the printer using its hostname If ping is successful with the printer s TCP IP address but not with its hostname then you may have a local workstation or NIS configuration problem Check the Default Gateway settings of the printer Add the printer host name to your local hosts file or NIS database whichever applies and try the ping tests again Try to ping other TCP IP n
37. B Description Configuration W Billing Counters wy Job Management Connectivity H 3 Physical Connections HA Protocols to ET W Banyan VINES W NetWare W TePe W snme i Microsoft Networking gy LPRILPD W Raw TCPAP Printing CHTTP Services THE DOCUMENT COMPANY XEROX Select Protocol Enabled to enable Appletalk AppleTalk ETS D enabled Physical Connection Ethernet Printer Name XRX_009027ED1A9E Printer Type Laserwriter Zone Name x Apply New Settings Restore Settings Note Settings will not be applied until the Machine has been rebooted from the Status Tab Old settings will be displayed if this page is visited before the Machine has been rebooted Copyright Xerox Corporation 1997 2000 Al rights reserved 2 help el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS Xerox Document Centre System Administration Guide Page 16 49 6 If your Document Centre has an enabled token ring card select either Ethernet or Token Ring from the Physical Connection drop down list 7 Type a name up to 32 characters for the Document Centre in Printer Name 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Page 16 50 Xerox Document Centre System Administration Guide Banyan VINES 1 Open yo
38. C Scan jobs are based on templates that contain programming selections for your job Verify that default xst is highlighted in the scan template list This is the default template D If desired select More Scanning Features and modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen Note that any changes you make from the Touch Screen apply only to the current job The template settings will be restored after the completion of the scan job E Press the Start button After the job is scanned the Document Centre files faxes and prints the job as specified in the default xst scan template At completion a Confirmation Sheet if enabled is printed that describes the results of the job F Allow approximately one minute for the process to complete a one page job It will take longer if you have scanned multiple pages Then check to make sure that the scanned file has been stored in the designated repository on the file server G The Document Centre creates a separate file for each page it scans Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page Pages are numbered sequentially Files are stored on the file server and the directory path is specified within the job template NOTE If the scanning operation is not successful check the Confirmation Sheet for a message or other info
39. Centre IPX External Network Number ip Description a iat Physical MAC Address L C C O ia O ip Biling Counters IPX Socket Number ET ip Job Management Connectivity Physical Connections Protocols B AnoleTalk ip Banyan VINES B Netware Torup TRAP Community Name ENMP rap envel Traps to be Received I Printer w Microsoft Networking Traps LPRLPD PF Job Monitoring B Raw TCPAP Printing Traps amp HTTP Services SNMP version SNMP v1 SNMP vac Traps F Cold Start Generic Traps TD Warm Start Generic Traps I Authentication Failure Generic Trans THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 Al rights reserved XEROX 6 Enter the IPX External Network Number of the device that will receive traps 7 Enter the Physical MAC Address of the device that will receive traps 8 Enter the IPX Socket Number of the application that will lis ten for traps The default is 9010 hexadecimal 9 Select the SNMP version The default is SNMP v1 10 Select the Traps to be Received e Printer Traps e Job Monitoring Traps Cold Start Generic Traps Warm Start Generic Traps e Authentication Failure Generic Traps Page 16 62 Xerox Document Centre System Administration Guide NOTE Authentication Failure Generic Traps must be enabled on the SNMP Properties Configuration Page before you can select it 11 Click Apply New Sett
40. Centre Ware S n 3 Q A Ss A Xerox Document Centre System Administration Guide Page 20 25 Output Image Quality e Multi Page TIFF can be enabled using Xerox CentreWare Internet Services When Multi Page TIFF is enabled a single TIFF file will be created for a multi page document This sin gle TIFF file will contain all the pages of the document An XSM folder is not created when scanning in the Multi Page TIFF mode A single TIFF file and a log file xst are stored in the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import and display only the first page of the document If you will be using CentreWare Internet Services to complete the installation perform these steps A Refer to the chapter entitled Internet Services in this document B Follow the instructions located in the section of the chapter entitled Configure your printer C Finally refer to the section entitled Scanning Documents of the Internet Services Guide and follow the instructions there Page 20 26 Xerox Document Centre System Administration Guide General Installation Requirements Item Purpose Provided by Document Centre Scanning This kit must be installed before Xerox Services kit proceeding with the installation steps in this chapter
41. Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Page 16 46 Xerox Document Centre System Administration Guide NOTE NOTE Parallel Port If the parallel port is not in service this page is unavailable To specify parallel port settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Physical Connections in the directory tree 4 Select Parallel in the directory tree CentreWare 7 ice Internet Services 4 a 3 iti LA Index Document Centre services jobs status J properties maintenance support Parallel Document Centre b Description Connection F enabled fo Configuration W Billing Counters Time out fo seconds fo Job Management Connectivity Apply New Settings Physical Connections Ethernet os Restore Settings al Note Settings will not be applied until the Machine has been rebooted from the Status Tab mA Protocols Services Old settings will be displayed if this page is visited before the Machine has been rebooted THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved Select C
42. Counters b Job Management Host Name Connectivi Server IP Address E and Port m 52 jeo_ 2 Bss 7 Alt te S IP Add Printing EA E E 13 fese f20_ 220 389 Distribution Templates 5 2 Machine Software a a Optional Information Internet Messaging ke w General Search Directory Root B E mail Settings login Nama Public Address Book Password H A Authentication Server Retype password Maximum Number of Search Results 13 6 100 Search Timeout Wait LDAP Server Limit wait 30__ seconds 5 100 Apply New Settings Restore Settings Te DR D Copyright Xerox Corporation 1997 2001 Al rights reserved 2 Help Page 21 10 Xerox Document Centre System Administration Guide 2 Enter the Server IP Address or Host Name and optional Port 3 Enter any Optional Information required a Search Directory Root b The LDAP server Login Name and Password if required T RQ N c Maximum Number of Search Results d Search Timeout 4 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 5 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field and select OK NOTE The Document Centre will d
43. Details for this are found in the document sup plied with your printer entitled CentreWare Network Ser vices Guide Windows 95 98 Windows NT 4 X Workstation and Windows 2000 Users e Add a network printer as you normally would e Browse for and Double click the name of the WorkGroup for the printer as shown on the Configuration Report e Double click the NetBIOS Host Name of the printer as shown on the Configuration Report e Click once on the Printer Name as shown on the Configura tion Report then click OK e For a new printer you will be prompted for a print driver Select Have Disk and browse to the directory with the Docu ment Centre driver select it then click OK 3 Open an application and print a test page to verify operation 4 If your print job does not print refer to the Troubleshooting section of this document to solve the problem 9 Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects 6 Repeat this Go to the workstation and procedure for each workstation on the network that will print to the printer Page 9 6 Xerox Document Centre System Administration Guide 10 Windows 2000 LPR and IPP Printing Re RQ S S S N Kel Y Before you Start 5 S NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP addre
44. Document Centre 6 Scan the document at the Document Centre The RightFax soft ware detects the document in the Fax folder and automatically faxes the document to the recipient s specified in the template Page 16 20 Xerox Document Centre System Administration Guide Distribution Templates This procedure creates a new template with settings from the default distribution template To create a new template 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates 3 Click the New button at the top left corner of the Services tab CentreWare i E Internet Services 4 B Home a Index Document Centre services jobs status properties maintenance support a inew delete Bal copy C Job Submission Distribution Templates Distribution Templates Distri bution Template Eorc MyNewTemplate General Name MyNewTemplate xst Description Scanning Template Owner Suppress Job Log Confirmation Sheet apply restore THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 All rights reserved XEROX 4 Type a name and description for the template Click the Apply button The template is created and is added to the Distribution Template tree This template will have all the default properties To
45. Internet Services USE r err ea re he reirenre 16 12 Print Documents with Job Submission on the Services Page 16 13 Scanning Documents shouts sn tn oe sass eRe hee E Ee RS EN AR ieee 16 17 Template Management sean nt An en te tee Ru En LES 16 19 Distribution Template Sero sl nas es cesta teense 16 21 Template Settings Li donnent ne nn nn en En ten nn ne nets 16 22 Deleting Distribution Templates 16 32 Copying Distribution Templates 2 00 00 eee ee ceeeeeeeeeeeeeeesceeeeeeceaeseaeeeeseneseaenaeeaes 16 33 Updating the Template List at the Document Centre 16 33 Manage Jobs with Internet Services 16 34 Active Jobintree teste lige canoes sen tee nee arbre n iris ani S 16 35 Deleting Jobs estate tt Re te a ee tl Oe Pac de 16 36 View Document Centre Status with Internet Services 16 37 Viewing Active Alert Messages 16 38 Viewing Tray Stat Ssenari renia dash eds MEG rennes 16 39 View Document Centre Properties with Internet Services 16 40 Conf Surat ON Ernest 16 42 Billing Counters soc feiss en nes eh eld ee ote a nn 16 43 Job Management sign seins E N ERE tte e s 16 44 CONT CHIVILY EEE A E E E E E A AE 16 45 SIATS o AE TE E EEE E Se Na RU 16 77 Testing the Document Centre ss 16 104 Maintenance sois tennis net Mt lent nn tn nl Eaa 16 104 Getting Supporte diner dus mena mt eal OA TAG nt me 16 109 Viewing Support Information
46. Internet Services pages are divided into a left and right frame The left frame will contain status information or links that will display new information about the Document Centre to which you are connected The width of the left and right frames can be adjusted by sliding the divider between the two frames On some pages information in the left frame is shown in tree or directory folder format Clicking the plus sign will expand the tree while clicking the minus sign collapses the tree As an example the Services Page is shown below CentreWare z 2 ice amp Internet Services B pre LE Index aga Home Document Centre services jobs status properties maintenance support Job Submission C Distribution Templates Job Submission Printing Copies 1 1 999 Collate PRI M Name Test Location Lab IP Address XXXXXXXXXXXX 2 Sided Auto Status ldle Printing m Refresh Status Orientation Auto Staple Output Destination THE DOCUMENT COMPANY ENK Copyright Xerox Corporation 1997 2000 All rights reserved el Q amp Q Q m gt S ny Q amp Q S R Ll SS T Xerox Document Centre System Administration Guide Page 16 9 Page Buttons The table below lists the common buttons that are available on the Internet Services pages and frames Button Name Action performed when selected Apply Write and Save modificatio
47. Jobs information displays 3 Highlight the job that you want to delete 4 Click Delete Job The job is removed from the jobs list 5 A dialog box appears Click OK to proceed with the deletion 6 To see that the job has been removed from the jobs list click Refresh Jobs to update the list NOTE If a job is printing or has already printed a dialog appears stating that the job s cannot be deleted Page 16 36 Xerox Document Centre System Administration Guide View Document Centre Status with Internet Services This section explains how to check the Document Centre 490 480 470 460 ST status using the Status pages The status of the device such as a paper jam or ready to print appears on the page You can also check to see if the paper trays are loaded or need reloading Any alert messages can be viewed to provide more details on any fault or problem with the Document Centre The Document Centre s general device alert message and tray status can be displayed using Internet Services You can also restart the machine from the General Status Page Viewing General Status Displays general information such as whether the printer is operational To view printer status 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree You may review status information at this screen 4 If you suspect that the
48. Key Distribution Center and Alternates l 2 7 Refer to Authentication Server General setting steps 1 5 Click to select IP Address or Host Name identification Type in the IP Address and optional Port or Host Name and optional Port Type in the Realm name Type in the Backup IP Address and optional Port or Backup Host Name and optional Port Type in the Alternate Key Distribution Centers and backups CentreWare 357 ice Internet Services ly B Device Index Home Document Centre services af jobs status Y properties maintenance support Default Key Distribution Center Name or IP Address Document Centre W Description B Configuration i Billing Counters a Job Management IP Address Host Name Host Name and optional Port Realm eng mexerox com Connectivity HA Services amp Printing Distribution Templates Qi Machine Software Gi Internet Messaging ition Server Backup Host Name and optional Port Alternate Key Distribution Centers Alternate Host Name 1 and optional Port Alternate Realm 1 Alternate Backup Host Name 1 and optional Port Altemate Host Name 2 and optional Port Altemate Realm 2 Altemate Backup Host Name 2 and optional Port THE DOCUMENT COMPANY eal Copyright Xerox Corporation 1997 2000 All rights reserved Click Apply New Settings to accept the changes or Restore Settings to return th
49. N gt 5 S 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE Refer to the information displayed by NWADMIN and the NetWare documentation for help in determining the name of the NDS Tree and Context NOTE It is recommended that you install the Visioneer PaperPort software which is shipped on a CD ROM and included with your Document Centre when you purchase Scanning Services This software should be installed at each client workstation PaperPort allows you to annotate organise file and locate scanned documents After you scan a document at the Document Centre you can access PaperPort and retrieve the scanned file within the PaperPort application With PaperPort links you can transfer documents between the PaperPort desktop and other applications and devices on your workstation PaperPort contains links to several types of applications and devices including e electronic fax applications e electronic mail E Mail applications e optical character recognition OCR applications e printers e personal information managers PIM e document control systems Page 20 20 Xerox Document Centre System Administration Guide Test scanning A Place the document that you want to scan in the Document Feeder or place the first page on the Document Glass B Select the Scan feature on the Document Centre Touch Screen
50. Name as shown on the configuration report depending on the name resolution used by your network WINS or DNS The Port Name is automatically filled in for you but you can change it if you want to Click Next Xerox Document Centre System Administration Guide Page 10 3 d The Wizard will automatically detect the Printer Model for you If that does not happen select Standard and choose the your Printer Model from the pull down menu e Click Finish Go to Step 3 To Create an IPP printer a Select Network Printer Click Next b Select Connect to a printer on the Internet or on your intranet Type HTTP followed by the printer s fully qualified Domain name or IP address in the URL field The Printer Name can be either the Host Name or the SMB Host Name as shown on the configuration report depending on the name resolution used by your network WINS or DNS Click Next c Click OK to install the printer driver Go to Step 3 3 Select the driver to be used Document Centre 480 470 460 drivers are included on the Windows 2000 CD ROM a A driver list will be displayed Select Xerox from the Manufacturers area Then select the desired print driver from the Printers and click OK The driver will be installed b The Default Printer window will open Select Yes to make this the default printer otherwise click the Next gt button c At the Completing the Add Printer Wizard screen click the Finish button d Print
51. PCL or TIFF output settings for the Document Centre PostScript 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select PostScript in the directory tree The Adobe PostScript level and version displays on the page CentreWare Wi ico B Internet Services 4 EQ Device i Index Document Centre services jobs status f properties maintenance support sag Home Printer Languages fDocument Centre fi Description Adobe PostScript W Confauration i Billing Counters fo Job Management Connectivity Physical Connections HA Protocols Services BA Printing p General Printer Languages Level Version THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 All rights reserved XEROX 16 Internet Services Xerox Document Centre System Administration Guide Page 16 79 PCL 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select PCL in the directory tree
52. Ring network access method In an AppleTalk network this link access or data link layer protocol governs packet transmission on LocalTalk This is the principal group in the U S for determining standards ANSI represents the U S in the ISO A network system implementing the AppleTalk protocol Xerox Document Centre System Administration Guide Page 23 1 AppleTalk ARP Address Resolution Protocol ASCII American Standard Code for Information Interchange AUI Attachment Unit Interface Bindery BNC Bus Topology Client Coaxial cable CPU Central Processing Unit CSMA CA Carrier Sense Multiple Access With Collision Avoidance Protocol suite defined by Apple Computer for connecting computers and peripherals using shielded twisted pair wiring and transfer rates of about 230 4 kilobytes per second The network and transport level protocols include Datagram Delivery Protocol DDP AppleTalk Transaction Protocol ATP AppleTalk Session Protocol ASP and the Name Binding Protocol NBP TCP IP protocol for determining a DLC Data Link Control address from an IP Internet Protocol address A seven bit binary code standardized by ANSI for use by personal computers and some mainframes to represent alphanumeric and graphical characters An additional bit is included to form an eight bit character byte Connector used with thick Ethernet that often includes a drop cable NetWare database of u
53. S N N Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment Then return here and perform this prodecure For Dynamic TCP IP Addressing use the DHCP BOOTP or RARP Instructions found in this document in the section entitled Dynamic Static TCP IP Addresses and WINS to connect it to the appropriate server then return here to complete the setup Record the following information assigned to your Document Centre IP Address Subnet Mask Default Gateway Page 22 2 Xerox Document Centre System Administration Guide Go to the Document Center and 1 Connect your Document Centre to the network with the appro priate cabling 2 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the TCP IP Options button Xerox Document Centre System Administration Guide Page 22 3 80 2L 3 Tn A S S
54. S 2L La SS Xerox Document Centre System Administration Guide Page 16 15 Releasing a Secure Print Job at the Document Centre 1 Go to the Document Centre control panel and press the Job Status pathway button 2 Find your document on the list of All Incomplete Jobs Press the name until it highlights which selects the job 3 On the screen that appears press Delete to delete the job or press Release to release the job for printing 4 The touch screen will display a password prompt 5 With the keypad enter the four digit code you used when you submitted the job from your Web Browser then on the touch screen press the Enter button 6 Your job will print Releasing a Proof Print Job at the Document Centre 1 Go to the Document Centre and retrieve the first copy of your job Review the copy to be sure it printed as desired 2 At the control panel press the Job Status pathway button 3 Find your document on the list of All Incomplete Jobs Press the name until it highlights which selects the job 4 On the screen that appears press Delete to delete the job if it is not printed as desired or press Release to release the job for printing 5 The Document Centre will print the number of copies of your job that you selected in the Web Browser Page 16 16 Xerox Document Centre System Administration Guide Scanning Documents NOTE NOTE The ability to scan documents with the Document Ce
55. Windows NT 4 0 Server TCP IP Quick Install Card Microsoft Windows 200 LPR and IPP Printing Quick Install Card Port 9100 TCP IP Printing Quick Install Card gt Q S gt 8 2L gt A OS Addresses and WINS Xerox Document Centre System Administration Guide Page 3 13 Page 3 14 Xerox Document Centre System Administration Guide 4 CentreWare Device Admin Wizard Before you start This procedure assumes you have already installed CentreWare applications on a Windows 95 98 Windows ME Windows NT4 0 Workstation and Windows 2000 Professional If you have not done so detailed instructions for installation are contained in the CentreWare Network Services Guide This document was supplied with your printer In order to use the CentreWare Device Admin Wizard for installation you must login to the fileserver or Tree with Supervisor or Administrator privileges Additionally You will need the following NetWare information NDS Tree NetWare 4 X and 5 X environment NDS Context NetWare 4 X and 5 X environment Primary Fileserver NetWare 3 X environment Frame Type 2 gt S ZS 5 S amp Xerox Document Centre System Administration Guide Page 4 1 Go to the Document Centre and l Connect your Document Centre to the network with the appropriate cabling a b c 2 Enter the Tools Menu Press the Access or button
56. a Test Page Verify that it prints Repeat this Go to the Server Workstation and procedure for each workstation on the network that will print to the printer Page 10 4 Xerox Document Centre System Administration Guide 11 Microsoft Windows NT 4 X Server Network TCP IP Before you Start NOTE Your Document Centre has DHCP enabled by default If you have configured a DHCP server with TCP IP information you can connect your Document Centre to your network and it will retrieve its TCP IP information from the DHCP server when it is turned on To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment If you are using DHCP perform Steps 1 through 8b contained within the Dynamic Addressing portion of the Dynamic Status IP Address Assignment amp WINS section but DO NOT change any values Then read the note before step 9 and determine if you wish to change the lpr port number After choosing complete the remainder of the procedure Xerox Document Centre System Administration Guide Page 11 1 11 Microsoft Windows S Z S ny P wv 5 Z If you have not already assigned TCP IP information The preceding sections assume that any IP address subnet mask gateway or host name necessary for network installation has already been assigned to the Document Cent
57. doesn Ghana E eds unes 20 15 Set Up Optons se un tent ees ne Et Re Ne en 20 16 General Installation Requirement 20 18 Set Up Scanning NetWare reer a ea a ees 20 19 POStSCAMDING sd donne ho ben de ten ne An EE tt nt sun sine 20 21 Set Up Scanning FTP File Transfer Protocol 20 24 Before you Starte nr nn entend ut dv hrs ne Gals 20 24 SeL UP OPTIONS 22225 Hire AMA NE No nn nee QE A ue nn int 20 24 General Installation Requirement ss 20 27 Setup scanning TCR LP sete E iv Rea E AR nt 20 28 Test SCANDIN Gove cose saree nn Lo news den tan AE AE seat 20 30 Hints and Tips sie nt nn ee ee ear ee 20 32 Installation Consid rati ns rush nes en ARR eut 20 34 Scan Troubleshooting c a 40 A E hea tek Hae ae ae 20 36 Error Messa pesn ses nn BAM LR Ae T EE E E ANER RA 20 37 21 E mail OV TVI W Sans re iee E AIN E EREE E E E AT aay E E 21 1 Before You ESP E E E EE A E a ah eee de nee tn 21 2 Internet Messagi t zen sien LR LT M retire 21 3 HI TP nn dete ei age ash bas MR i aie ee 21 4 Fable E mail sieste Sai Sa Misc chepck a oes eels RENE Met S otre teens oes 21 5 Contisuring SMTP acne teil ls esi aS eee nn ag SAA 21 6 Con surmise Emails she e e EE A E see vesapgusve speed sthae sleet dass LE 21 8 LDAP Directory Setup Internal Address Book ee eceeceeeeseeeeceseereeeereeeeeeeeees 21 10 Important Information about E mail Access
58. example http 10 12 123 234 The Document Centre s Home Page appears which displays the links to other pages 2 To go to other pages click an icon or a link to access the desired page CentreWare g Internet Services i Index ocument Centre Services D t Centre products i OMAN ete PIRE C Submit print ready jobs and program distribution templates combine world class printing copying scanning amp faxing for walk up network and web based users The products are scalable Jobs and modular by design to grow view and delete jobs in print queue as your business needs grow Status current device configuration The Document Centre products offer a broad array of digital features including concurrent processing of printing copying scanning amp faxing benchmark image quality up to 1800 d p i duplex and single amp dual Properties view and set device parameters stapling Name Test font list and test page Location Lab 4 D a Maintenance 3 IP Address XXX XXX XXX XXX Support Status ldle local contacts and Xerox contacts Refresh Status THE Doct Copyright Xerox Corporation 1997 2000 All rights reserved 2 help XERO Page 16 8 Xerox Document Centre System Administration Guide Pages and Frames From within Internet Services each main page has a tab Clicking the tab displays the desired page Other sub pages are available from within each tab Some
59. following from a workstation on the network by logging into the scan account and copying a file into the scan repository e The Document Centre user account and password are cor rect e The correct rights to the document repository have been assigned to the Document Centre Also make sure that the Confirmation Sheet option is enabled This provides details of each scan job including status filing location Filing Policy and scan settings Enabling the Confirmation Sheet is part of the set up procedure detailed in the Set Up Scanning NetWare and Set Up Scanning FTP File Transfer Protocol chapters of this guide You can confirm that a scan job was successfully completed by verifying that the number of pages scanned is the same as the Page 20 32 Xerox Document Centre System Administration Guide number of files stored in the document repository for that job Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page 3 The default directory created for each scan job is DOC XSM Centre Ware w S 2 Ce 2L 3 gt Ce S N Xerox Document Centre System Administration Guide Page 20 33 Installation Considerations Filing Policy An advantage of the Overwrite policy is that minimal disk space is required since files are deleted and recreated for each scan job This makes it ideal f
60. heip 5 Select NetWare for Protocols 6 Type the name of the repository server in Server Name 7 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 8 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 9 Type the path for the repository in Directory Path 10 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 11 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values el Q amp Q Q m gt S A Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 89 Default Template The Default Template Properties Page allows a Network Administrator to modify the default template values Information set on this page is used to create any new templates on the Document Centre The Network Administrator can revert from the changed template to the factory default settings by clicking Restore to Factory Defaults NOTE For information on editing distribution templates for scanning using Internet Services see the Scanning Documents section of this chapter To create a default template for use with Internet Services 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties
61. it again in Retype Pass word 8 Type the Document Centre s StreetTalk name in Print Service Name 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Page 16 52 Xerox Document Centre System Administration Guide NetWare To specify NetWare settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select NetWare in the directory tree CentreWare 2 ire Internet Services B rary LE index Document Centre services jobs status properties maintenance support NetWare Document Centre W Description General fi Configuration Protocol E cnasiea ip Bilin Counters Physical Connection Ethemet U Job Management External IPX Number Connectivity i A rame Type Physical Connections wW Auto X Protocols Queue Poll Interval E seconds ip AnpleTalk Printer Server Name IXRX_009027ED1ASE wl Banyan VINES New Print Server Password W TCPAP Retype New Print Server Password ip SNMP i Microsoft Networking ip LPRILPD W Raw TCPAP Printing f Servire Arwertisinn Protarnl SAP THE DOCUMENT COMPA
62. listen queue and will be serviced when listening resumes If the TCP listen queue becomes full TCP will reject additional connection attempts immediately The HTTP server resumes listening when the number of connections drops below the maximum allowable number 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values The settings are not applied until you restart the Document Centre el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 71 NOTE Setting Security The HTTP Settings pages are used to set up access to the Document Centre s embedded HTTP server You can set up security by defining IP address restrictions Users are then restricted from accessing certain web pages files and directories unless they have the appropriate client IP address The security settings are saved in a configuration file for the specific Document Centre s embedded HTTP server and apply only to that HTTP server Defining IP Restrictions The Edit IP Restriction Settings Page is used to define the IP addresses that can or cannot access certain web pages files or directories on the embedded HTTP server By entering an IP address and clicking the appropriate button you can allow or restrict access Ensure that you know your network configuration and user s browser configurations The HTTP Server allow
63. more disk space than the Overwrite Filing policy Page 20 12 Xerox Document Centre System Administration Guide Output Image Quality e Multi Page TIFF can be enabled using Xerox Centre Ware Internet Services When Multi Page TIFF is enabled a single TIFF file will be created for a multi page document This sin gle TIFF file will contain all the pages of the document An XSM folder is not created when scanning in the Multi Page TIFF mode A single TIFF file and a log file xst are stored in the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import and display only the first page of the document Repository Locking More than one Document Centre can log into a file server and transfer a file to the same document repository but not at the same time When one Document Centre logs in to transfer a file the document repository is locked Another Document Centre cannot transfer a file to the repository This prevents possible corruption of the files Centre Ware S Q n 3 Q A sS A Xerox Document Centre System Administration Guide Page 20 13 Multiple Logins More than one Document Centre can transfer files to different repositories in the same file server at the same time This is similar to more than one user logging into a file serve
64. new template and customize the template settings settings for personal use 3 Apply the settings OR 4 Save the template 5 Update the template list at the Document Centre Create a template for multiple use 6 Select the template at the Document Centre 7 Scan the document at the Document Centre Select a template for Go to the Document Centre one time use 2 Select a template or the default template at the Document Cen tre 3 Scan the document at the Document Centre Scan a document to file Access the Services Page and access Distribution Templates 2 Create a new distribution template with a directory folder loca tion as a filing destination You could use the default scan to file template Update the template list at the Document Centre Select the scan to file template at the Document Centre Scan the document at the Document Centre Oy SR En Access the directory folder to view the location of the scanned file el Q Q m gt A Q S 2L Ll SS Xerox Document Centre System Administration Guide Page 16 19 If you want to Do this Scan a document 1 Access the Services Page and access Distribution Templates gn 2 Create a new distribution template with Fax as a filing destination Fax folder and select faxing delivery and recipient options 3 Apply the settings 4 Update the template list at the Document Centre 5 Select the fax template at the
65. of the job F Allow approximately one minute for the process to complete a one page job It will take longer if you have scanned multiple pages Then check to make sure that the scanned file has been stored in the repository on the file server G The Document Centre creates a separate file for each page it scans Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page Pages are numbered sequentially Files are stored on the file server and the directory path is specified within the job template NOTE If the scanning operation is not successful check the Confirmation Sheet for a message or other information that may be helpful in identifying the cause of the problem H The scanned file is transferred to a folder in the scanner account on the file server The XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third party software applications I At your workstation view or list the directory path for the scanner account on the file server The scanning operation created a folder named DOC XSM J Open the DOC XSM folder You should see several files in this folder 00000001 TIF 00000002 TIF for example are the individual TIFF images of the pages that were scanned There can be several TIFF files if the document has more than one page or if Append was
66. on and connected to a functioning network port with the correct cabling NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you should verify that the information is correct before you follow any of the procedures in this TCP IP Troubleshooting section Obtain a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print Page 17 2 Xerox Document Centre System Administration Guide 3 Verify the following TCP IP Settings on the Configuration Report page Host Name REMEMBER if you are connected to a UNIX network it is CASE SENSITIVE So IP address E BS Subnet Mask Default Gateway Z Broadcast Address if used S NOTE The Broadcast
67. on your workstation PaperPort contains links to several types of applications and devices including e electronic fax applications e electronic mail E Mail applications e optical character recognition OCR applications e printers e personal information managers PIM e document control systems Centre Ware 3 Q m n 3 A S A Xerox Document Centre System Administration Guide Page 20 29 Test scanning A Place the document that you want to scan in the Document Feeder or place the first page on the Document Glass B Select the Scan feature on the Document Centre Touch Screen C Scan jobs are based on templates that contain programming selections for your job Verify that default xst is highlighted in the scan template list This is the default template D If desired select More Scanning Features and modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen Note that any changes you make from the Touch Screen apply only to the current job The template settings will be restored after the completion of the scan job Page 20 30 Xerox Document Centre System Administration Guide E Press the Start button After the job is scanned the Document Centre files faxes and prints the job as specified in the default xst scan template At completion a Confirmation Sheet if enabled is printed that describes the results
68. recognise text accurately Make sure that you have selected the Image Quality Text setting when scanning the document s The size of the scanned image file is too large Select a scanner resolution of 1 2 to 2 0 times the screen frequency of the device that the file will be displayed or printed on Page 20 36 Xerox Document Centre System Administration Guide Error Messages Problem Corrective Action File delete replace failed Filing directory already exists e During an Overwrite operation a Fil ing Policy option an attempt to remove files from the remote direc tory failed This can be caused by insufficient access rights or by file attributes that are read only e During a scanning operation this error can occur when the New Exact Filing Policy is used set through Internet Services and the folder name XSM directory already exists on the specified path This is in accordance with the New Exact option File transfer failed e During a scanning operation the net work or destination server happens to go down when the file transfer is occurring e Another possibility is that the destina tion disk is full Login failure Check user password and or setups A scanning operation failed Verify the following from a workstation on the network by logging into the scan account and copying a file into the scan repository e The user name is invalid or incorrect e T
69. the data entry unless instructed otherwise Press the Go to Tools button 2 Set or Change the Ring Speed or Source Routing a b c d e f g Wait for the screen to refresh and press the Connectivity and Network Setup button Wait for the screen to refresh and press the Physical Media button Press the Token Ring button Press the Token Ring Settings button Select the desired Ring Speed 4 Megabits or 16 Mega bits per second Select the desired method of Source Routing Single Route Broadcast or All Route Broadcast When finished with your changes press Save 3 Press the Exit Tools button 4 Wait a MINIMUM of 7 minutes for the printer to reset The Network Controller is being reset and initializing with the new setup When complete a Configuration Report will print a Obtain the Configuration Report page from your printer and verify that your Token Ring Settings have been retained 5 Connect your Document Centre to the network with the appropriate cabling Page 2 4 Xerox Document Centre System Administration Guide How to set the Hardware MAC Address All Document Centre printers equipped with a Token Ring interface have a default MAC address It is STRONGLY recommended that you use caution when changing the MAC Address of the network interface 1 Access the Tools pathway goo m a Press the Access A or button K A b On the keypad enter 1111
70. the template appears Type a new name for the template Click Apply Oy ts EDR Updating the Template List at the Document Centre After a template is created or deleted the template list on the Document Centre must be updated to display the new template or to remove the deleted template Internet Services templates are listed at the top of the list and are preceded with an symbol To update the template list 1 Go to the Document Centre control panel touch screen and press Features 2 Press All Services then press Network Scanning 3 On the Touch Screen select Update Template List The template list is refreshed and any newly created or updated templates are visible For complete information about the Document Centre control panel touch screen see the additional administrative documentation that came with your Document Centre el Q Q m gt ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 33 Manage Jobs with Internet Services This section explains how to perform tasks using the Jobs page You can view all print and scan jobs that are processed by the Document Centre Job name owner type and number of copies are displayed on the page If permissions allow and jobs have not yet processed you can delete these print and scan jobs using the Jobs page Page 16 34 Xerox Document Centre System Administration Guide Active Jobs Displays on the
71. this document to correct the problem 6 Repeat this Go to a workstation and procedure at each workstation that will print to this printer Xerox Document Centre System Administration Guide Page 12 3 S S KN VN N Q N Networks Page 12 4 Xerox Document Centre System Administration Guide 13 OS 2 NetBEUI Networks Networks R S 3 N S OS Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment Xerox Document Centre System Administration Guide Page 13 1 Go to the Document Centre and l Connect your Document Centre to the network with the appropriate cabling a b c 2 Enter the Tools pathway Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button 3 Enable Microsoft Network printing a b Wait for the screen to refresh and press the Connectivity and Network Setup button Wait for the screen to refresh and press the Network Setup button 4 Enable the Protocol and Media a b c d At the next screen press the Microsoft Networks button At the next screen
72. to the FAX server and 1 Set the Fax server options for receiving Document Centre fax documents Refer to the documentation provided with your server 2 Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 Install the new upgraded CentreWare print drivers a Use the CentreWare Network Services CD ROM and the instructions in the document entitled CentreWare Network Services Guide to install the print driver for your operating system b Test your installation by opening an application and print a test fax document and verify its receipt If your fax document does not reach its destination refer to the troubleshooting information in the Fax server documentation Page 19 4 Xerox Document Centre System Administration Guide FAX Installation for IPX SPX Before You Start Your Document Centre and your Fax server must be connected to a network which has the Novell NetWare server which contains the Fax Repository An account must be created on the NetWare server to which the Document Centre will send the fax documents This account must have sufficient rights or permissions to allow the Document Centre to read files write files delete files and crea
73. you restart the Document Centre To remove an IP address from the list Ba CONE LE D Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select HTTP in the directory tree Select IP Restrictions in the directory tree Select an IP address in the IP Address Permissions list Click Remove The selected address is removed from the list Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values The settings are not applied until you restart the Document Centre el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 75 To move IP Address Permissions within the list 1 Select an IP address in the IP Address Permissions list 2 Click Promote to move the selected IP address up the list 3 Click Demote to move the selected IP address down the list Page 16 76 Xerox Document Centre System Administration Guide Services Services Properties are used to specify general printing options for your Document Centre and scanning defaults for your Internet Services print jobs Printing Printing Properties allow you to set general view printer language and view Tagged Image File Format TIFF defaults for printing on your Document Centre Gen
74. 0 This number should be set to equal or greater than the number of workstations on your Peer to Peer network p Touch the Connection Timeout soft button on the Touch Screen On the keypad enter the desired number of seconds between 0 and 9999 q Press Save to exit the Connections Screen 4 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made Page 9 4 Xerox Document Centre System Administration Guide 5 Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and on S gt x a 6 Obtain a Configuration Report from the printer to use in the remainder of the installation icroso 9 M Xerox Document Centre System Administration Guide Page 9 5 Go to the workstation and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further l Verify that the TCP IP protocol stack is loaded 2 Use the CentreWare Network Services CD ROM to install print drivers
75. 4 3 Go to a VOTE SA O Ad in tatin etude irue date 4 4 5 Novell NetWare 4 X and 5 X NDS Networks Before You N A nn en Arte de ti nd net evene 5 1 Go to the Document Centre and 5 2 Go to a Workstation and inner 5 5 6 Novell NetWare 3 1x or 4 x 5 x in Bindery Mode Before YOU Start re ii en ele ide te oa 6 1 Go to the Document Centre and 6 2 Go tora Workstation and scdeecasvessceedescavesvecsecdeedetesesasesdezsesueceseseedsecdeeececdecesedetedebes 6 6 7 UNIX Networks Before You Start RE aE Te ee tetes 7 1 If you have not already assigned TCP IP information 7 2 Go to a Workstation H010 E mens nn an ee ne RE 7 3 8 Microsoft NetBEUI Networks Before Y OU S AE niet nnnent dns nn aa a 8 1 Go to the Document Centre and us 8 2 Go to the Workstations and 8 5 9 Microsoft TCP IP Networks Before You Start entiennt amine inter tat 9 1 If you have not already assigned TCP IP information 9 2 Go to the Document Centre and us 9 3 Go to the Workstation and 9 6 10 Windows 2000 LPR and IPP Printing Before yOu Start sr es Re ERA hee AR SR tibiae oon Ent 10 1 If you have not already assigned TCP IP information 10 2 Go to the Server Workstation and 10 3 11 Microsoft Windows NT 4 X Server Network TCP IP Before You SEAT Besse mnt E E rE EE En nn inner 11 1 If you have not alre
76. 9 pins for Token Ring and serial connections A TCP IP protocol for discovering and maintaining network resource information distributed among different servers The operating system developed by Microsoft and often ported by computer manufacturers such as IBM to run specifically on their computers A form of noise on data transmission mediums that can reduce data integrity and increase transmission errors Glossary A 10 megabits per second baseband CSMA CD network originally designed by Xerox Corporation AppleTalk protocol governing Ethernet transmissions Also the Apple Computer Ethernet adapter and drivers The first implementation Phase 1 was replaced by Phase 2 in 1989 A TCP IP application protocol governing file transfer Icon oriented style of screen display designed by Xerox and the PARC project Method of communication where each character sent is echoed back to its origin A professional organization within the ISO that assists with the creation of networking standards Connected networks including those of the National Science Foundation the Advanced Projects Research Agency Xerox Document Centre System Administration Guide Page 23 3 Internetwork IP Internet Protocol IPX Internetwork Packet exchange ISO International Standards Organization LAN Local Area Network LLC Logical link control LocalTalk MAC Medium Access Control MAU Multi station Access Unit
77. D If the copy job completes then the Account and User ID are valid d It may be necessary to check the network accounting solution software or server configuration to verify the proper User ID and Account ID e Repeat this Go to the workstation and procedure for each workstation on the network that will print to the printer 50 S S S gt S lt S oS Xerox Document Centre System Administration Guide Page 18 7 Network Accounting Troubleshooting NOTE To be sure the Document Centre has had the Network Accounting option installed and enabled start a Web Browser from your Network Accounting server and enter the IP address of the Document Centre If you are not able to reach the printer verify all TCP IP information by printing a configuration sheet At the Document Centre Home Page select the Services button Verify that on the Job Submission screen there are entries for Login ID and Account ID This will indicate that accounting has been enabled The Network Accounting server software may contain some troubleshooting tools that are useful to diagnose problems that may be present at the server These tools can be used to correct configuration or communication problems that will prevent your Document Centre from reporting accounting data For detailed information on these tools consult your Network Accounting Solutions documentation For general product and
78. Document Centre 490 480 470 460 ST System Administration Guide August 2001 604P06900 Xerox Document Centre Model Serial Number Xerox Bessemer Road Welwyn Garden City Hertfordshire AL71HE Great Britain 2001 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programmes that are displayed on the screen such as icons screen display looks etc XEROX The Document Company and the stylised X and identifying product names and numbers are registered trademarks of XEROX CORPORATION or Xerox Europe limited The Document Centre ST model includes an implementation of LZW licensed under U S Patent 4 558 302 Product names used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged This document contains images of screens that were created using Zinc Application Framework software version 3 5 January 1997 Zinc Software Inc As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency RAL the German Institute for Quality Assurance and Labeling has awarded the Document Centre 255 and 265 DC the Blue Angel Environmental Label distinguishing it as a machine which sati
79. FF V4 0 V6 0 indicates that all pages of a document are stored in a single file PDF indicates that the document pages will be stored as images in a Portable Document Format file This mode does not support text searchable PDF documents el Q amp Q Q m gt S A Q Le S amp La SS T Xerox Document Centre System Administration Guide Page 16 93 Distribute to Fax Settings Category Setting Description Fax Delivery immediate sends the fax immediately delayed send sends the fax at the Hour Minute and AM PM specified Recipients Enter Phone Type the phone number and click sm to add the number to Number the list Click XX to remove the number from the list Page 16 94 Xerox Document Centre System Administration Guide Document Management Fields Category Setting Description Field Enter Value Name to match the document management software that will be Name processing the field User Yes No Select to determine if user will be able to modify Field Name Editable If Yes requires Field Label If No Default Value is used Field Enter Value Identifies Field Name to user if editable Label Default Enter Value Optional value used if user is not able to modify Field Name Value el Q Q m gt S ny Q S amp x SS T Xerox Document Centre System Administration Guide Page 16 95 Machine Software Auto Up
80. FF file will be created for a multi page document This single TIFF file will contain all the pages of the docu ment An XSM folder is not created when scanning in the Multi Page TIFF mode A single TIFF file and a log file xst are stored in the repository for each multi page docu ment that is scanned Page 20 16 Xerox Document Centre System Administration Guide CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import and display only the first page of the document If you will be using CentreWare Internet Services to complete the installation perform these steps A Refer to the chapter entitled Internet Services in this document B Follow the instructions located in the section of this chapter entitled Set up Scanning C Finally refer to the section entitled Scanning Documents of the Internet Services Guide and follow the instructions there Centre Ware 3 Q m n 3 A S A Xerox Document Centre System Administration Guide Page 20 17 General Installation Requirements Item Purpose Provided by Document Centre Scanning Services kit Scan User Name This kit must be installed before proceeding with the installation steps in this chapter When a document is scanned the Docu ment Centre logs in to the user account with the user name and password transfers the file to t
81. NY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved ERO 5 Select Protocol Enabled to enable NetWare 6 If your Document Centre has an enabled token ring card select either Ethernet or Token Ring from the Physical Connection drop down list e Select an Ethernet or Token Ring Frame Type from the drop down list 7 Type a polling rate for the print server 1 65536 seconds in Queue Poll Interval el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS T Xerox Document Centre System Administration Guide Page 16 53 NOTE 10 11 12 13 14 Type the Print Server Name Type a New Print Server Password for the print server and then type it again to confirm in Retype Password Select Protocol Enabled to enable SAP Service Advertising Protocol Type the SAP Frequency from 15 300 seconds or enter 0 for none For NetWare Bindery type the names of up to four primary File Servers for the Document Centre For NetWare NDS NetWare Directory Services type a direc tory tree and context for the Document Centre in NDS Tree and NDS Context Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values The settings are not applied until you restart the Document Centre Page 16 54 Xerox Document Centre System Administration Guide TCP IP To specify TCP IP settings 1 Open your Web browser a
82. P Address IP Address ol Job Management Host Name HC Connectivity SMTP Server IP Address E A Services and optional Port EN par fia fos 5 Printing Document Centre 490 E mail DoWwoGusexeroxcom Addie DC430 usaxerox com HA Distribution Templates HA Machine Software Internet Messaging JE p E mail Settings W LDAP Directory W Public Address Book Authentication Server THE DOCUMENT COMPANY XEROX Apply New Settings Restore Settings Dre Copyright Xerox Corporation 1997 2000 All rights reserved 7 Enter the Host Name or the IP Address of the SMTP Server and a valid E mail Domain Name x mail company com NOTE s The IP Address and Domain Name should be recorded before tarting this process Page 21 6 Xerox Document Centre System Administration Guide 8 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field and select OK S NOTE admin and 1111 are the default Administrator id and password N Page 21 7 Xerox Document Centre System Administration Guide Configuring E mail The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select E mail Settings CentreWare
83. S Q as S 2 La Document Feeder and Scanner User Interface Ready to scan your job 1 a E Ar Basic More Copy Eur Network AC Output 2 Sided Copy Reduce Enlarge Paper Supply Y Top Tray Collated 1 gt 1 Sided 100 Auto Paper Caer TT e AB Ad 71 1 AD AID A3 141 B2M0 More More More Touch Keypad Feature Screen Buttons Xerox Document Centre System Administration Guide Page 1 7 Network Connections Use UTP STP Category 3 or 5 for 10Mbps Ethernet Category 5 for Token Ring or 100Mbps Fast Ethernet type of cable to connect to the network as indicated below 10 100BaseT Ethernet network interface RJ45 connector Token Ring network interface slot will have RJ45 connector Recessed area at rear of machine Page 1 8 Xerox Document Centre System Administration Guide 2 How to Connect to Ethernet or Token Ring Networks Before You Connect to a 100BaseT Ethernet Network Q cv c N w N Ethernet or Token Ring The Document Centre Ethernet Interface has speed settings of 10Mbps 10 Megabits per second 100Mbps 100 Megabits per second and Auto AutoSensing If your network has hubs or concentrators that have Auto Sensing enabled it is possible that if the Document Centre is set to Auto the hub concentrator will not arbitrate to the corre
84. Scan User Name When a document is scanned the Docu Customer ment Centre logs in to the user account with the user name and password transfers the file to the server and then logs out Scan User Password When a document is scanned the Docu Customer ment Centre logs in to the user account with the user name and password transfers the file to the server and then logs out File Repository Server The hard copy document is scanned by the Customer Document Centre and saved electronically in a designated file server repository Repository Directory Repositories are directories or filing Customer destinations where documents are stored and held in XSM Xerox document stor age format folders Centre Ware 3 Q m n 3 A S A Xerox Document Centre System Administration Guide Page 20 27 Set up scanning TCP IP 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select a repository from the Repository List drop down list CentreWare Internet Services EX Device ED index sg Home i Document Centre services jobs status properties maintenance support
85. Select Connectivity then select Protocols in the directory tree 3 Select SNMP Configuration in the directory tree CentreWare 7 Internet Services U Document Centre evice z4 pan i 2 Index En i status J properties maintenance support FfDocument Centre W Description Configuration Billing Counters W Job Management Connectivity m Physical Connections E QProtocols p AnoleTalk fo Banyan VINES b Netware a TePe m B Microsof Networking g LPRILPD U Raw TCP P Printing BAHT H QSenices THE DOCUMENT COMPANY XEROX SNMP Configuration SNMP Properties ZJEwit SNMP Properties Trap Destination Addresses Add IP Address Address Socket or Port Add IPX Address Copyright Xerox Corporation 1997 2000 Al rights reserved 4 This SNMP Configuration screen will appear Page 16 58 Xerox Document Centre System Administration Guide 5 Click Edit SNMP Properties You will be prompted for the the Administrator name and password Enter these and click OK CentreWare _ ice E Internet Services 4 HQ Device i 2 Index saa Home Document Centre services i jobs i status y properties maintenance support Properties SNMP Configuration CfDocument Centre B Description Community Names W Configuration GET Community Name euie SOS W Billing Counters Jon Management SET Community Name E Connectivity private Physical Co
86. Test your installation by opening an application and print a test fax document and verify its receipt If your fax document does not reach its destination refer to the troubleshooting information in the Fax server documentation 8 Ry x T Q amp Q Z x Xerox Document Centre System Administration Guide Page 19 7 Network FAX Troubleshooting TCP IP FTP Troubleshooting Fax a document from the Document Centre Observe the fax repository directory to watch for documents that have been faxed If documents are able to reach this directory the FAX server should be checked to make sure the Workserver is configured to Enable DCS Interface and the path for the repository is set correctly Consult the FAX server documentation for details on how to configure the Workserver Verify that the TCP IP information configured at the Document Centre is correct Verify that FTP is configured as the filing protocol in the Fax Repository Settings screen of the Document Centre Tools pathway Verify that the Login and Password shown in the Fax Repository Settings screen of the Document Centre Tools pathway are correct these are CASE SENSITIVE Verify that the Path entry is correct in the Fax Repository Settings screen of the Document Centre Tools pathway At the FAX server verify that the user Login name and password created for the Document Centre are correct and have sufficient rights permissions to write files and create dir
87. The scanning and filing of the document are controlled by a scanning component called a scan template Page 20 6 Xerox Document Centre System Administration Guide Scan Templates The scan template is essentially a job ticket for the scanned job The template is user programmable and contains parameters for the scanned document The user can programme parameters such as one sided or two sided scanning scanned image size and the location on the file server where the file will be stored The Default Template A default scan template default xst is created during the installation of the scanning option and is stored on the Document Centre It is available for all scanning installations It is selected at the Document Centre Control Panel Touch Screen to begin the scanning process NOTE The Native scanning installations described in this guide provide only the default xst template for all scanning users In this environment additional scan templates can easily be created using only Xerox s CentreWare Internet Services or the Xerox Network Scanners Utility You MUST refer to the Internet Services Guide to create templates with Internet Services or the Network Scanning Services Guide to use the CentreWare Template Utility Centre Ware S Q n 3 Q A sS A Xerox Document Centre System Administration Guide Page 20 7 The Scanning Process Under the control of the instructio
88. Xerox Document Centre System Administration Guide Page 16 109 Viewing Support Information Users can view the Document Centre and software information using Internet Services To view support information 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Support tab or click Support on the Home Page The Support Page appears showing software system and Xerox information CentreWare 7 Internet Services E Device i 2 Inde Document Centre services jobs status properties maintenance support 07 Home Support Software Upgrades CentreWare Internet Sel Name Test Location Lab IP Address xxx Xxx XX XXX Status Printing C A Refresh Status System Administrator Administrator not set Browser Software Internet Explorer Netscape Navigator Phone Number not set Location not set Xerox Support Customer Support 1 800 821 2797 Service 1 800 821 2797 Supplies 1 800 822 2200 THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved Page 16 110 Xerox Document Centre System Administration Guide Problem Solving This section poses some simple solutions to common Internet Services problems If you are having trouble running Internet Services the following questions and answers may help you resolve the probl
89. abling and retry Use the ping command to see if your gateway responds If the gateway does not respond you may have an addressing or network problem Correct these conditions by checking and resetting IP addresses or cabling and retry Check your router subnet if applicable and gateway addresses Incorrect addressing can render your Ipr Ipd printing system unusable Page 17 10 Xerox Document Centre System Administration Guide AppleTalk Troubleshooting AppleTalk Troubleshooting Steps This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling Obtain a Configuration Report from your printer 1 Enter the Tools pathway a b c d e f g h Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button Select System Setting Select Configuration Report Select Print Configuration Report Now Press the Cancel button Press the Exit Tools button 2 Allow a minute for the Report to print Xerox Document Centre System Administration Guide Page 17 11 80 x SS 2s Q a 2 3 N S S T K 3 Review the AppleTalk Settings area of the report and verify at the these items through the Tools menu AppleTalk P
90. ady assigned TCP IP information 11 2 GO tO The Server ang se sek iii in ht nl ere r rare deanna Mme 11 3 Go to the Workstation and 11 5 12 OS 2 TCP IP Networks Before YOU Start ciss2 cei Re San Bese avid Bde ete 8 12 1 If you have not already assigned TCP IP information 12 2 Go to a Workstation and indien ste teineds es 12 3 13 OS 2 NetBEUD Networks Before YOU Starts sn An en ta Peter er eee en eee en tt REE 13 1 Go to the Document Centre and c ccccccccccccceccsssececeeesessseeececeenseceeeecsssasseseeesentaaees 13 2 Go to the workstations and 13 5 14 Macintosh Networks AppleTalk Before Vous tart sais nn nn An Ne A M ANR nee ne es 14 1 Go to the Document Centre and cc cccccccccccceccssssceceeesessseeececsesseseeeecsssasceseeesenaaees 14 2 Go to the works tation and rende ne in ERR 14 4 15 Banyan VINES Network Go to the Document Centre and c cccccccccccceccsssssceceeesessseeececeenseeeeeecsssaeceseeeeenaaees 15 1 Gotothe server and 4le fiesta ni han 15 4 16 Internet Services OVERVIEW anni entre annees Melia E A EE 16 1 Who should read this chapter tt 16 3 Before YOU STARL r nine na nee nn nine te A 16 4 Browser Configuration 2 3 Hit hp eh Rall des ee 16 6 Internet Services Interface Features 0 ccccccccccessssececceesessseecceceeseecececesssaececeeenenseaees 16 8 Administration Logon ss 16 11
91. age Attachments Page 21 8 Xerox Document Centre System Administration Guide 3 Enter the Message Content required for the Default Subject 4 Enter the Default Signature Up to 6 lines of 127 characters each can be entered 5 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values T RQ N 6 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field Select OK Xerox Document Centre System Administration Guide Page 21 9 LDAP Directory Setup Internal Address Book The Document Centre 490 480 470 460 ST allows you to use the Internal Company Address book much the same as E mail at your workstation NOTE Accessing LDAP Directory and Public Address Book are optional NOTE Configuration of the LDAP directory settings requires the network to support LDAP services The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select LDAP Directory CentreWare 7 ico Internet Services 4 ae Device hase sq Home i Document Centre services jobs status if properties maintenance support Properties LDAP Directory ffDocument Centre B Description Server Information B Configuration ae Name or IP Address IP Address Billing
92. ained and operated in such a manner as to prevent so far as reasonably practical danger This includes ensuring all electrical equipment connected to such electrical systems are safely constructed maintained and operated All Xerox equipment have been designed to exacting safety standards They have all undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox manufacturing plants have been awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox see page 1 for advice prior to any test implementation Xerox equipment should however be properly and regularly serviced and maintained at all times QUESTION What is the Electricity at Work Regulation ANSWER The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practicable danger This includes ensuring all electrical products connect
93. ance support Repository Setup Document Centre B Descri tion NetWare Settings W Configuration Repository List Document Repository 0 x w Billing Counters Protocol TCPIP W Job Management 3 Ca Connectivity NetWare Services Server Name Printing B General a Printer Languages B PostScript NDS Tree Dies P W TEE Directory Path Server Volume NDS Context Er Distribution Templates Login Name Password Retype password Default Template THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 10 Type the path for the repository in Directory Path 11 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS T Xerox Document Centre System Administration Guide Page 16 87 Template Pool Setup A template pool is a directory location on a network file server where scan distribution templates a
94. and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document Centre printer can be connected to a variety of networks that use the TCP IP protocol You may either choose to allow the device to retrieve a dynamic address or you may select to enter one manually This section contains procedures for both of these methods Determine which method will be used for your network and follow the steps of the appropriate procedure gt Q S 2 3 iS 3 2 gt A os Addresses and WINS Xerox Document Centre System Administration Guide Page3 1 Dynamic Addressing DHCP BOOTP or RARP NOTE If your printer is equipped with a Token Ring interface prior to connecting your printer to your network use the section of this document entitled Token Ring Interface Network Connection to set the Ring Speed and Source Routing settings for your environment Then return to this procedure and follow the instructions The Document Centre supports two methods of Dynamic Addressing DHCP Dynamic Host Configuration Protocol or BOOTP RARP Reverse Address Resolution Protocol The TCP IP address is assigned automatically by a DHCP server Follow the steps below By default DHCP is enabled on the Document Centre This procedure will show you how to disable DHCP or enable it if it was disabled and set your TCP IP information using BOOTP or RARP DHCP BOOTP RARP servers vary in the info
95. and finish the Go to the Document Centre portion When you finish that section go to the section entitled Go to the Workstation and and complete those steps Page 3 10 Xerox Document Centre System Administration Guide Go to the Document Centre and 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools pathway a Press the Access button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the Microsoft Networks button 4 Enable the Transport and Media a Press the Transport and Media button b Press the Enable button If Physical Media buttons appear select either IP Ethernet or IP Token Ring Press Save 5 Set the NetBIOS Host Name a Press the Workgroup and Host button gt N w gt S S 8 2L gt A OS Addresses and WINS b Press the SMB Host Name this is the same as the Net BIOS host name button c When the soft keypad appears type the host name EXACTLY as you want it to appear with correct case When finished press the Save button to record the changes a
96. anges or Restore Settings to return the settings to their previous values The settings are not applied until you restart the Document Centre Page 16 56 Xerox Document Centre System Administration Guide Simple Network Management Protocol SNMP These pages allow you to remotely define and modify GET SET and Trap SNMP community names for the Document Centre You can also configure SNMP trap destinations for TCP IP and NetWare IPX that will receive traps from Document Centres on the network SNMP Community Name properties that can be configured are e GET returns the password for SNMP GET requests to the Document Centre Applications such as Xerox Printer Map or CentreWare obtaining information from the device via SNMP use this password e SET teturns the password for SNMP SET requests to the Document Centre Applications such as Xerox Printer Map or CentreWare that set information on the device via SNMP use this password e TRAP returns the password for SNMP TRAPS from the Document Centre This is the default password for SNMP TRAPS sent from the device via SNMP Xerox Document Centre System Administration Guide Page 16 57 el Q Q m gt S ny Q S 2L La SS To configure SNMP community names 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree
97. are for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 10 Type the path for the repository in Directory Path 11 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page 19 6 Xerox Document Centre System Administration Guide Go to the Fax server and 1 Set the Fax server options for receiving Document Centre fax documents details for these procedures are available in the documentation provided with your Fax server a Add the path and home directory of the Fax Repository that will be monitored by the Fax server b From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 Install the new upgraded CentreWare print drivers a Use the CentreWare Network Services CD ROM and the instructions in the document entitled CentreWare Network Services Guide to install the print driver for your operating system b
98. ble TCP IP printing Q amp 3 S Q os Addresses and WINS a Press the TCP IP Settings button b Press the Protocol and Media button c Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save Xerox Document Centre System Administration Guide Page 3 3 NOTE Select either DHCP BOOTP or RARP as the dynamic address source a Press the Dynamic Addressing button By default DHCP will be selected To disable DHCP choose another dynamic addressing method BOOTP DHCP DHCP AutoNet RARP or Disabled and press Save b Press the Exit Tools button Wait approximately 2 min utes before you continue to Step 7 Print a Configuration Report page to verify the DocuCentre TCP IP information was assigned correctly by the dynamic server a Repeat Steps 3a and 3c b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Press the Cancel button f Press the Exit Tools button Set the Host Name a Repeat Steps 3a 5a b Press the Name Address button c Press the Host Name button d By default the Document Centre assigns a default host name To change the host name type the host name EXACTLY as you want it to appear with correct case When finished press the Save button to record the changes and exit to the TCP IP Settings screen The Document Centre will only accept one Gateway addre
99. blic Folder Type Destinations fle folder X WVB 0311 UHLAB on Ul_S2F RERDDOC LBS3 THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 All rights reserved XEROX pynig D pl 3 On the screen that appears make the desired changes to the destination repository path filing policy document name or output format 4 Click the Apply New Settings button Page 16 26 Xerox Document Centre System Administration Guide To delete a filing destination 1 Select the defined destination path 2 Click the Delete button CentreWare 37 g Internet Services 4 p Home e Index Document Centre services jobs Il status properties maintenance support Bnew XJdelete E copy Job Submission Distribution Templates Distribution Distribution Templates New Destination GA Public Folder Type Destinations e folde 311 UF LAB on UI_52F REPDDOC LB53 THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved 3 The template will be removed from the Distribution Templates tree el Q amp Q Q m gt S A Q amp Q Le S S Ll SS Xerox Document Centre System Administration Guide Page 16 27 To define a new destination 1 Use the drop list menu to select the type of destination Public Internet Folder or Fax if your device is so equipped then click the Add button CentreWare
100. change these settings read the next sec tion entitled Template Settings el Q amp Q Q m gt S A Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 21 Template Settings Templates can automatically control characteristics such as e scan destination document folder Fax folder e scanned document output format TIFF Multi page TIFF and PDF e image settings resolution contrast etc e fax sending options send time recipients document management fields for name label default val ues These characteristics are settings that you can specify in Internet Services including General template description Scan Settings scan options Distribution storage and destination options and Document Management Fields These options are described in the following sections General Settings Contains the template name template description template owner name suppress job log and confirmation sheet settings To modify the General settings NOTE Template names can not be changed You must delete the old template and create a new one with the new name 1 Type a new description or owner name 2 Select the appropriate checkbox to suppress the job log or print a confirmation sheet NOTE Suppress Job Log cannot be selected if the template is for faxing 3 Click Apply 4 To return to the previously saved settings click Restore Page 16 22 Xerox D
101. ck Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Microsoft Networking in the directory tree CentreWare J al ice E Internet Services 4 Bs Device Index Home i Document Centre services jobs status y properties maintenance support F Microsoft Networking FfDocument Centre B Description W Configuration Protocol F enabled W Biling Counters W Job Management Ca Connectivity Transport TCP IP z Gi Physical Connections Maximum Connections 30 Protocols B AppleTalk Workgroup SYSENGNT Banyan VINES D SMB Host Name JAGENTORANGE NetWare fw TCPAP SMB Host Name Comment Share Name PRINTER Networking fl LPRILPD Share Name Comment 7 i Raw TCP IP Printing HAHP HE Services Apply New Settings Restore Settings Physical Connection Ethernet x THE Docu pd ouais Copyright Xerox Corporation 1997 2000 All rights reserved 2 help D 5 Select Protocol Enabled to enable Microsoft Networking 6 Select Ethernet or Token Ring from the Physical Connection drop down list Physical Connection is read only if Transport is NetBIOS IP 7 Select TC PIP or NetBIOS NetBEUI from the Transport drop down list Transport is NetBEUI if TCP IP is not enabled Page 16 64 Xerox Document Centre System Administration Guide 8 Type the maximum number of connections allowed in Maxi mum Connection
102. ct speed Before you connect the printer to your network perform the procedure on the next page entitled How to set the Ethernet Speed Xerox Document Centre System Administration Guide Page 2 1 How to set the Ethernet Speed ood 000 1 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Set or Change the Network Connection Speed a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Physical Media button c Press the Ethernet button If available NOTE Auto Sensing hubs may not arbitrate correctly with the Document Centre when Auto is selected If your hubs concentrators support the 100BaseT speed it is recommended you select 100Mbps in Step d below Be sure your Ethernet cable is Category 5 d Select the desired Speed 10Mbps 100Mbps or Auto e When finished with your changes press Save 3 Press the Exit Tools button 4 Wait a MINIMUM of 7 minutes for the printer to reset The Network Controller is being reset and initializing with the new setup When complete a Configuration Report will print a Obtain the Configuration Report page from your printer and verify that
103. d enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the directory tree Select Billing Counters in the directory tree 4 Click Refresh Counters to update the page with current amounts CentreWare ice E Internet Services a tag i 5 Index Document Centre services jobs status properties maintenance support Billing Counters B Description Counter i Configuration Copy Sheets Print Sheets All Large Copy Sheets All Large Print Sheets 2 Sided Copy Sheets 2 Sided Print Sheets Total Marked Images Marked Copy Images Marked Printed Images Fax Images Transferred Network Scanning Images Transferred E mail Images Transferred THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 Al rights reserved XEROX 16 Internet Services Xerox Document Centre System Administration Guide Page 16 43 Job Management NOTE Job Management allows you to set permission that allows Network Administrators or general non administrator users to delete jobs from the Document Centre print queue Network Administrators can always delete any job regardless of the setting selected on the Job Management Page To set job deletion permission 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Propertie
104. d from the Status Tab W Microsoft Networking w LPRILPD Old settings will be displayed if this page is visited before the i Machine has been rebooted M enabled Physical Connection Ethernet W Raw TCPIP Printing 4 QHTTP Services THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved 5 Select Protocol Enabled to enable LPR LPD 6 Enter a Port number The default is 515 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Page 16 66 Xerox Document Centre System Administration Guide Raw TCP IP Printing NOTE TCP IP must be enabled Raw TCP IP is a printing protocol that is similar to LPR printing Also known as a direct TCP IP connection or sockets interface it sends information directly to the Document Centre and does not require a Line Printer Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable than LPD printing Raw TCP IP printing is contained in Windows 2000 and other third party applications and operating systems To specify Raw TCP IP printing settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties
105. dex A Active jobs 16 35 Administration Logon 16 11 Alert messages 16 38 Appletalk 16 49 B Banyan VINES 15 1 16 51 C CentreWare Device Admin 4 1 Configuration 16 42 Configuring E Mail 21 8 SMTP 21 6 Connectivity 16 45 Creating distribution templates 16 21 D Default Template 20 7 Default template Properties 16 90 Defining IP restrictions 16 72 Delayed printing 16 16 Deleting print jobs 16 44 Description 16 41 Displaying font list 16 104 Distribute to Fax 16 30 Distribute to File 16 29 Distribution templates 16 17 Copying 16 33 Creating 16 21 Deleting 16 32 Properties 16 82 Updating 16 33 Document Centre status 16 37 Document Centre properties 16 40 Documentation 1 5 Dynamic Addressing 3 2 E E mail Authentication 21 16 Configuring 21 8 Enabling 21 5 HTTP 21 4 SMTP 21 6 Troubleshooting 21 17 Enabling Ethernet 16 45 Parallel Port 16 47 Refresh function 16 7 Token Ring 16 48 Error Messages 20 37 Ethernet 16 45 Existing Accounts 20 14 F FAX FTP Installation 19 2 IPX SPX Installation 19 5 Troubleshooting 19 8 Fax settings 16 94 16 95 Filing destination 16 26 Filing destination settings 16 93 Filing Policy 20 12 20 34 Font listing 16 104 G General properties 16 77 General template settings 16 22 H HTTP settings 16 69 Security 16 72 I Immediate printing 16 14 Installation Considerations 20 34 Installation Requirements 20 27 Installing ESS software 16 106 Internet Services Interface features 16 8 Ma
106. e 490 480 ONLY ASCII text files from systems other than PCs may not print correctly if hard carriage returns ASCII Control M are not used as line delimiters in the text Xerox Document Centre System Administration Guide Page 16 13 el Q Q m gt S ny Q S 2L La SS How To Print from your Web Browser To submit a document to print 1 To access Internet Services open your Web Browser and enter the TCP IP address or fully qualified domain name in the Address or Location field and press Enter 2 Your Browser will display the Document Centre Home Page 3 Click the Services button or link from the Document Centre Home Page CentreWare k ice E Internet Services 4 BA Device E 2 Index Document Centre ne services 1 jobs status properties maintenance support Job Submission C Distribution Templates Job Submission Printing Copies 1 1 999 Collate D M Orientation Auto Name Test Location Lab IP Address XXX XXXXXXXXX 2 Sided Auto Status Idle Printing 72 A Refresh Status Staple Output Destination THE DOCUMENT COMPANY x Copyright Xerox Corporation 1997 2000 All rights reserved 4 The graphic above shows the top of the Services Page which enables printing 5 Select the Job Submission radio button at the top of the page just below the tabs Page 16 14 Xerox Document Centre System Administra
107. e Network Scanning Services Guide guide now To use the procedures in this guide effectively you must have experience working in a network environment You must also have access to the network and possess Supervisor Administrator rights You may also require documentation provided by network and client workstation vendors Centre Ware S Q NN 2 3 Q sS A Xerox Document Centre System Administration Guide Page 20 3 What to Do Next To complete the setup of the Document Centre and your network to enable scanning perform the following steps 1 Review the information in the Scanning Overview section of this chapter Read the entire overview including the Overview of Repositories 2 Refer to the appropriate section of this guide Choose from e Set Up Scanning NetWare NCP NetWare Core Proto col is available for Ethernet and Token Ring filing to a Net Ware server e Set Up Scanning FTP File Transfer Protocol FTP is available for Ethernet and Token Ring if installed and requires an FTP server running on a server or a workstation 3 OPTIONAL If you are using Xerox CentreWare Internet Services to perform network scanning refer to the Internet Services Guide Page 20 4 Xerox Document Centre System Administration Guide Scanning Overview Scanning a document has traditionally involved a dedicated scanner attached to a single PC In this environment a single user at
108. e Properties Pages The Properties Pages of Internet Services contain vital information concerning the Document Centre s printer print job connectivity HTTP settings services and distribution templates settings You can remotely view and set configuration and options from your browser Internet Services supports the Internet Printing Protocol IPP See the administrative documentation that accompanied your Document Centre for more information Accessing the Document Centre Properties Properties are the default parameters or settings that control the Document Centre and how it operates General users can view the settings contained within the Properties Page but only Network Administrators can modify them The Network Administrator s username and password is required the first time settings are applied in the Properties Page during a browser session You must possess Network Administrator Admin rights for the embedded HTTP server and have knowledge of your Document Centre s configuration to perform the modification tasks explained in this chapter 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree Page 16 40 Xerox Document Centre System Administration Guide Description Description contains information that identifies a specific Document Centre model name and physical locati
109. e Tools pathway 5 Verify that the Server Name entry is correct in the Server and Volume screen of the Document Centre Tools pathway 6 Verify that the Server Volume entry is correct in the Server and Volume screen of the Document Centre Tools pathway TA For NetWare 4 X 5 X ONLY verify that the NDS Context entry is correct in the NDS Settings screen of the Document Centre Tools pathway 8 For NetWare 4 X 5 X ONLY verify that the NDS Tree entry is correct in the NDS Settings screen of the Document Centre Tools pathway 9 From a workstation on the network login to the fax repository server with the Login Name and Password specified for your Document Centre Verify that you are in the correct directory and if not modify the user settings with SYSCON or NWADMIN to include the correct volume path and directory 8 Ry x T Z x 10 Create a directory in the path If you cannot create a directory modify the user settings with SYSCON or NWADMIN to grant rights to the correct volume path and directory Xerox Document Centre System Administration Guide Page 19 9 Page 19 10 Xerox Document Centre System Administration Guide 20 Scan Setup without Centre Ware Introduction Xerox brings the versatility of network scanning to your workstation By combining the power of the Xerox Document Centre Internet Services and third party applications Xerox provides a network scanning solution for all scannin
110. e changes Restore Set tings to return the settings to their previous values or Default Settings to return the settings to their default values To Add IP Addresses to the Trap Destination Addresses list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select SNMP Configuration in the directory tree Click Add IP Address CentreWare I ico B Internet Services Bi Device TAA index Home i Document Centre services it jobs status if properties maintenance support Add IP Trap Destination Address Document Centre IP Address ea a fo Configuration PO Pon Number 162 fo Bilina Counters SNMP version SNMP vt py Job Management C SNMP v2c Connectivity QPhysical Connections QProtocols U AvoleTalk Traps ol Banyan VINES fa Netware SNMP_trap y TCRIP Traps to be Received E Printer BNF Traps TRAP Community Name ip Microsoft Networking LPRILPO Traps I Job Monitoring p Raw TCPAP Printing BAP Services THE DOCUMENT COMPANY XEROX F Cold Start Generic Traps TD Warm Start Generic Traps I Authentication Failure Generic Traps Copyright Xerox Corporation 1997 2000 Al rights reserved Prep 6 Enter the IP Address of the SNMP manager that will rece
111. e settings to their previous values Page 16 100 Xerox Document Centre System Administration Guide Kerberos Windows 2000 To specify the Default Domain Controller and Alternates l 2 7 Refer to Authentication Server General setting steps 1 5 Click to select IP Address or Host Name identification Type in the IP Address and optional Port or Host Name and optional Port Type in the Domain name Type in the Backup IP Address and optional Port or Backup Host Name and optional Port Type in the Alternate Domain Controllers and backups CentreWare z 5 Internet Services Document Centre By device TA maor services jobs status Y properties maintenance support Properties Document Centre W Description B Configuration y Billing Counters H Job Management H E Connectivity 1 Services Printing Distribution Templates HA Machine Software Internet Messaging Authentication Server General Name or IP Address IP Address and optional Port Domain Backup IP Address and optional Port Alternate Domain Controllers IP Address Host Name 0 0 0 eng mcxerox com 0 0 5 Alternate IP Address 1 and optional Port Alternate Domain 1 Alternate Backup IP Address 1 and optional Port Alternate IP Address 2 and optional Port Alternate Domain 2 Alternate Backup IP Address 2 and optional Port 0 0 17
112. eWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Xerox Document Centre System Administration Guide Page 14 3 Go to the workstation and 1 Use the CentreWare Network Services CD ROM to install print drivers and the Macintosh PUtility on the workstation Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 2 Send a test job to the printer from an application programme 3 Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects 4 If your job did not print see the Troubleshooting section in this document to correct the problem Page 14 4 Xerox Document Centre System Administration Guide 15 Banyan VINES Network To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment Go to the Document Centre and D appropriate cabling S P an 2 Enter the Tools pathway a Press the Access A or button oO oO gen 1 Connect your Document Centre to the network with the ooo Network Z gt S gt S RQ w Lu b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of t
113. ect has been corrected You will be advised of such action to enable such defects to be corrected PLEASE NOTE YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES Please contact us if you have any queries regarding the information provided in this document Xerox Product Safety Bessemer Road Welwyn Garden City Herts AL7 1HE England viii Xerox Document Centre System Administration Guide Radio Equipment amp Telecommunications Terminal Equipment Directive 99 5 EC The Xerox Document Centre RDT modem option has been self certified by Xerox Europe Limited in accordance with Directive 99 5 EC and has been designed to work with the national analogue public switched telephone networks PSTN and compatible PBXs of the following countries Austria Germany Luxembourg Sweden Belgium Greece Netherlands Switzerland Denmark Iceland Norway United Kingdom France Ireland Portugal Finland Italy Spain In the event of problems you should contact your local Xerox representative in the first instance The modem may be configured to be compatible with other country networks Please contact your Xerox representative if the modem needs to be reconnected to another country s network There are no user adjustable settings in the modem NOTE Although the modem can use either loop disconnect pulse or DTMF tone signalling it is recommended that it is set to use DTMF signalling DTMF signalling provides reliable and fas
114. ections button Xerox Document Centre System Administration Guide Page 13 3 g Set Maximum Connections and Timeout Touch the Maximum Connections soft button on the touch screen and on the keypad enter the desired maximum connection number between 1 and 30 It is recommended that this value should be set at the default Touch the Connection Timeout soft button on the Touch Screen On the keypad enter the desired number of seconds between 0 and 9999 Press Save to exit the connections screen Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Page 13 4 Xerox Document Centre System Administration Guide Go to the workstations and 1 Perform an OS2 Warp 4 0 Selective Install a Install Both NetBIOS NetBEUD and NetBIOS for IP S ne during the install process S uring the install process F b Select and Enable all of the file and print sharing options g e A Z during the Selective Install process 2 Create a shared resource and connect it to the network device a Double click on the Connections Icon b Click on the symbol next to Netw
115. ectories in the fax repository Be aware that the default settings for the IIS Internet Information Server FTP server do not allow write permission You may check this in the FTP server Properties dialog Test the server settings with an FTP programme Connect to the server TCP IP address and login with the Login Name and Password that was set for the Document Centre Verify that you are in the path directory that was configured Create a directory If you can create a directory then the account has sufficient permissions to fax documents to that directory If you cannot create a directory adjust the permissions for the account Page 19 8 Xerox Document Centre System Administration Guide NetWare IPX SPX Troubleshooting 1 Fax a document from the Document Centre Observe the fax repository directory to watch for documents that have been faxed If documents are able to reach this directory the FAX server should be checked to make sure the path for the repository is set correctly Consult the FAX server documentation for details on how to configure this Workserver 2 Verify that NetWare is set in the Fax Repository Settings screen of the Document Centre Tools pathway 3 Verify that the Login and Password shown in the Fax Repository Settings screen of the Document Centre Tools pathway are correct these are CASE SENSITIVE 4 Verify that the Path entry is correct in the Fax Repository Settings screen of the Document Centr
116. ectory Path W TEE Login Name E Distribution Templates fi General Password Up Retype password W Template Pool Setup qa Default Template m A Machine Software AU SVINE SERIES Cj Internet Messaging Authentication Server Restore Settings THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 Al rights reserved XEROX 5 Select a repository from the Repository List drop down list 6 Select TCP IP for Protocols 7 Type the IP address for the repository server in File Server IP Address 8 Type the path for the repository in Directory Path 9 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page 16 86 Xerox Document Centre System Administration Guide To specify repository setup settings for NetWare 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Repository Setup in the directory tree Select a repository from the Repository List drop down list CentreWare E ice Internet Services 4 paine LE Index Document Centre services if jobs f status y properties mainten
117. ed to such electrical systems are safely constructed maintained and operated QUESTION Does Xerox comply with the Electricity at Work Regulation ANSWER The regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are effectively safe The regulation does not impose on amongst others manufacturers or suppliers of such electrical systems However rest assured that all Xerox equipment which Xerox and its authorised distributors vi Xerox Document Centre System Administration Guide supplies to customers conform with all the relevant safety legislation and standards QUESTION Is Xerox equipment safe ANSWER All Xerox equipment supplied by Xerox and their authorised distributors conform to all relevant safety legislation and standards QUESTION Is the Xerox equipment in my premises safe ANSWER All Xerox equipment supplied by Xerox and its authorised distributors conform to all relevant safety legislation and standards However like all electrical equipment they have to be regularly serviced and maintained by competent persons Xerox Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards If you would like your Xerox equipment to be serviced and maintained to such high standards please contact your local Xerox Customer Service Organisation They will be pleased to assist you QUESTION Does the X
118. em e Are you using the correct browser version You should be using Netscape Navigator or Microsoft Internet Explorer 4 x and higher e Did you enter the correct IP address for the Document Centre in your browser Go to the Document Centre control panel and check the IP address to make sure the IP addresses match el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 111 Page 16 112 Xerox Document Centre System Administration Guide 17 Network Troubleshooting Overview This section of the System Administration Guide contains individual procedures for troubleshooting problems on each major network operating system or protocol These procedures will help you solve the common mistakes that are made during installation and repair problems that can occur later Because the Document Centre supports a wide variety of networks each of the procedures is self contained If your Document Centre is configured to print using multiple protocols it is recommended you follow one troubleshooting procedure at a time This should save confusion and time Consult the procedure or procedures in this section that apply to your environment Xerox Document Centre System Administration Guide Page 17 1 S Xg S 8 3 S 2s z N S m S S TCP IP Troubleshooting Basic TCP IP Communication Problems This procedure assumes that the printer is turned
119. en Ring Press Save Page 14 2 Xerox Document Centre System Administration Guide 4 Assign a Name and Zone to your printer a You will be returned to the previous screen Press the AppleTalk Settings button b At the next screen press the Printer Name button enter the name you want for the printer this is the name that will appear in the Chooser on your workstations using the touch panel keys c Press the Zone Name button enter the desired text for this item using the touch panel keys the printer default is which means the printer will appear in ALL zones When finished press the Save button twice to record the changes Si Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 6 Print a Configuration Report page from your printer to use in the remainder of the installation X S a Repeat Steps 2a and 2b ta x T S Z LS a Q gt b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Select Cancel 7 Prepare for print driver installation a Review the AppleTalk Settings area of the Configuration Report page and verify that AppleTalk is enabled the AppleTalk Name is correct the AppleTalk Zone is correct if used b From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled Centr
120. entre and your network Fax Server software solution must be connected to a network which has the TCP IP protocol enabled Additionally record TCP IP information such as Hostname TCP IP Address and Default Gateway for both the network Fax Server solution and your Document Centre It is strongly recommended your network Fax Server is assigned a static IP address If necessary refer to the Static Manual TCP IP Addressing Quick Install Card contained in this card set to configure your Document Centre in this manner Dynamic IP Addressing may be used for the network Fax Server software solution provided the DHCP server has been configured with sufficient lease time so that the server normal maintenance and service down times will not result in a change in TCP IP address An account must be created on the server to which the Document Centre will FTP the fax documents that has sufficient rights or permissions to allow the Document Centre to read files write files delete files and create new directories Anonymous FTP logins will not allow these rights Record the login name home directory and password of this account for use during this procedure Page 19 2 Xerox Document Centre System Administration Guide 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Services then select Distribution Tem
121. er the files is uploaded this page allows the user to map specific fields in the CSV file to Dis play e g Name E mail Address RQ N Xerox Document Centre System Administration Guide Page 21 3 HTTP Note Internet Services HTTP IPP must be enabled if it is not follow these procedures 1 2 Go to the Document Centre control panel Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button Enter Network Setup a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button Enable HTTP IP a Press the TCP IP Options button b Press the HTTP IPP button c Press the Enable button d Press the Save button e Press the Close button 3 times Is E mail enabled a If yes then Press the Exit Tools button b If no continue to next page Page 21 4 Xerox Document Centre System Administration Guide Enable E mail NOTE If Tools is already up at the Document Center Touch Screen from previous page skip Step 1 and 2 RQ N 1 Access the System Administrator set up screens a Press the Access A or button b
122. eral 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Printing in the directory tree el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 77 4 Select General in the directory tree CentreWare Internet Services 4 Document Centre 4 Device Index Sa Home services ji jobs status y properties maintenance support Document Centre w Description E Connectivity H E Physical Connections HA Protocols HO Services BA Printing eral HA Printer Languages HA Distribution Template HA Machine Software THE DOCUMENT COMPANY XEROX Printing General Device Start Up Page F Collation F Apply New Settings Restore Settings Copyright Xerox Corporation 1997 2000 All rights reserved 5 Select Device Start Up Page to print a configuration report when the Document Centre is powered on 6 Select Collation to specify collated as the default for docu ment sets 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page 16 78 Xerox Document Centre System Administration Guide Printer Languages Printer Languages displays the PostScript
123. erox equipment in my premises comply with the Electricity at Work Regulations ANSWER All employers and self employed persons must ensure that the electrical systems in their premises are safe This will include ensuring Xerox equipment in such premises is safe Xerox Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Customer Service Organisation THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS Please contact the Xerox Customer Service Organisation for further information THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH PERSONAL INJURY AND OR DAMAGE TO PROPERTY Xerox Document Centre System Administration Guide vii QUESTION I would like to carry out my own safety tests on the Xerox equipment in my premises ANSWER You may of course request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe Your Xerox Customer Support will be pleased to advise you on such testing QUESTION I require records of all tests ANSWER After safety testing your Xerox Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect being noted the Xerox equipment will be switched off and disconnected from the supply until the def
124. ers or 123 button When finished press Save 5 Novell NetWare 4 X 3 Z A S Ps Le 3 c Press the Directory Service Tree button and enter the NDS tree name where the Context chosen in the previ ous step resides When finished press the Save button twice to record the changes 6 Set the Print Server Name and Password a Press the Print Server button b Press the Print Server Name button and use the Touch Screen keyboard to enter the name you assigned to your print server it is recommended you use all UPPER CASE characters A default name will appear Use the backspace key it looks like an arrow pointing to the left to clear out the default name prior to entering your new name When finished press Save to retain the changes and return to the Print Server Screen c Press the Print Server Password button Use the Touch Screen keyboard to enter the print server password in the correct case you recorded when you set up your print server and press Save d Press Save to exit the Print Server Screen and save your changes Xerox Document Centre System Administration Guide Page 5 3 OPTIONAL STEP To change the desired SAP rate or Poll Interval for your printer or set the Primary File Server a b c Press the Rates button Press the box under SAP Rate or Poll Interval and enter the desired number from the keypad The default values are recommended When finished press Save to retain yo
125. es Guide Workstations with existing Document Centre drivers must be upgraded to the new drivers to allow for printing when Network Accounting is enabled 2 Enable Accounting in the print driver a b c d e f g h At your Windows 95 98 NT 4 0 desktop click the Start button and select Settings From the cascade menu select Printers Select a printer with the right mouse button Select the Properties entry in the cascade menu Select the User Preferences tab on the Properties dialog Click the Enable Accounting checkbox If you do not want users to have to enter their User and Account ID each time they print select the Save Accounting Codes checkbox If desired you may also select the Conceal User ID and Conceal Account ID checkboxes to have the asterisk character echoed when this information is entered When finished making selections click OK to close the driver and save the settings Page 18 6 Xerox Document Centre System Administration Guide 3 Test the accounting function of the driver a Open an application and print a job Verify that you are presented with the User ID and Accounting ID screen b Enter a valid User and Accounting ID and click OK If you selected Save Accounting Codes it will only necessary to enter this information the first time the driver is used c If your print job does not print try to copy a job at the Document Centre using the same Account and User I
126. es for the following functions 50 S S S gt S lt S oS Copying Printing Faxing Scanning With Network Accounting solutions you may set up user accounts keep data on usage patterns and track office expenses effectively using a single tool Xerox Document Centre System Administration Guide Page 18 1 The network accounting application communicates with the Document Centre Web Server Internet Services to configure and retrieve information from your Document Centre This procedure assumes that your network accounting hardware and software has already been installed your Document Centre has had the required upgrade installed and is properly connected to your network Page 18 2 Xerox Document Centre System Administration Guide Before You Start NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your printer and your network accounting solution software or server must be connected to a network which has the TCP IP protocol enabled and all TCP IP information such as hostname Default Gateway and Broadcast address have been set Your Document Centre and network accounting solution server should be assigned TCP IP addresses and the HTTP protocol must have bee
127. ess the Escape key to continue without making any changes Page 15 4 Xerox Document Centre System Administration Guide 3 Configure Access Lists and Print Destination a The Access Lists screen will be displayed b Press the F10 key to accept the defaults c The Add a Destination screen will be displayed d Select PCPrint and press Enter e From the Destination Attributes Screen enter the Document Centre user name as the PCPRINT ST name and Description and then press the F10 key NOTE The PCPrint ST name must be the same as the user name created and must also match the Street Talk user Name entered at the printer f The Output Strings Screen will be displayed Press the F10 key to accept the defaults displayed on the screen g The Enable Strings Screen will be displayed Press the F10 key to accept the defaults displayed on the screen h Select No and press Enter when you are prompted to add another destination 4 Enable the Print Queue a The Print Queue Status Screen will be displayed b Change the Printing jobs and the Accepting jobs fields to Yes and then press the F10 key c A message will be displayed stating that the printer is ready to accept and print jobs Press the F10 key to continue d The Manage A Service screen will be displayed e Press the Escape Key to return to the Manage Services main menu 5 Power off and power on the Document Centre for these setup options to take e
128. ettings as well as maintenance e The User Guide provides information and instructions about using the features of the machine to perform copy scan fax and e mail tasks e The Help system provides you point of need information 2 AS lend Q S N S CentreWare information e CentreWare Network Services Guide hard copy This doc ument contains information about installation procedures for Xerox CentreWare print and fax drivers and installation and use of the features of the Xerox CentreWare Network Services software e CentreWare Help Centre and Context Sensitive Help Sys tems Electronic Help This electronic documentation is sup plied with the CentreWare software and can be viewed on the client workstation Xerox Document Centre System Administration Guide Page 1 5 Xerox on the Web e Use the Document Centre web site to get the latest information about the Xerox Document Centre http www documentcentre xerox com e Download the latest CentreWare drivers at http www centreware com e For more information about other Xerox products visit the Xerox Corporation main page at http www xerox com Page 1 6 Xerox Document Centre System Administration Guide ST Model Features What is the ST The ST model has the ability to make copies as well as print ST models have full copy and optional Network Scanning Scan to E mail Network Faxing Network Accounting capability 2 A
129. faxing hardware and software solution General General settings are the overall options for scanning using Internet Services To specify general settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree If Distribution Templates is not selectable Scanning is not enabled on the Document Centre Page 16 82 Xerox Document Centre System Administration Guide 4 Select General in the directory tree CentreWare gy ve a Internet Services evice x seat Home hg Index Document Centre services jobs status if properties maintenance support Properties General Document Centre B Description Network Scanning W Configuration Default Document New Auto Generate Filing Policy wy Billing Counters Confirmation Sheet oO W Job Management Connectivity Services a Distribution Templates Printing cha ai i Maximum Number 250 B General of Job Templates E Co Printer Languages Refresh Start Time Hour fig B PostScript fre Minute fp ip TFF Distribution Templates tu CEA New Settings W Repository Setup Si g W Template Pool Setup n EhDefault Template Restore Settings THE DOCUMENT COMPANY XEROX Localization Inches Copyright
130. feature information visit the vendor website or consult the software documentation Page 18 8 Xerox Document Centre System Administration Guide 19 Network Fax Overview A network Fax Server software solution provides the ability to fax paper documents from your Document Centre as well as modify forward and distribute electronic copies of documents to other Fax devices or to user workstations This procedure assumes the following e Your network Fax Server software solution has already been installed e Your Document Centre is installed on your network as a printer and your Document Centre has the fax option installed that will allow it to send fax documents to a fax repository destination directory S Ry Lu S S Z x e You want to send faxes by FTP File Transfer Protocol using the TCP IP protocol or by NCP IPX to the repository If you want your Document Centre to send fax documents to a Novell NetWare server Fax Repository refer to the next section of this document entitled Fax Installation for IPX SPX Xerox Document Centre System Administration Guide Page 19 1 FAX Installation for FTP NOTE Before You Start Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document C
131. fer to the section of this document entitled Dynamic Static IP Addresses amp WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may proceed to the next section Page 9 2 Xerox Document Centre System Administration Guide Go to the Document Centre and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further Connect your Document Centre to the network with the appropriate cabling A S x x J gt 2 x 1 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 3 Enable Microsoft Networking a b c d Pre
132. ffect Xerox Document Centre System Administration Guide Page 15 5 Network lt gt S gt S RQ w Lu Page 15 6 Xerox Document Centre System Administration Guide 16 Internet Services Overview With the scan or fax options installed you may also use Internet Services to create modify and delete scan or fax templates With Internet Services and a web browser users can print or scan documents using the Document Centre and System Administrators can enable users to print and scan without installing any client software integrate into other web based printer management tools remotely configure and manage Xerox Printers monitor printer and consumable status easily access Xerox support home pages and customer definable hotlinks Easy Setup Administrators will enjoy the convenience of being able to define printer settings and network connections from any workstation with a web browser When installing several printers on the network the programme s clone feature provides a quick shortcut to duplicating the settings from one printer to another el Q Q m gt A Q amp Q S 2L Po SS Xerox Document Centre System Administration Guide Page 16 1 Simplified Navigation There s no need to remember where a particular feature is located within CentreWare Internet Services Simply use the Table of Contents or Device Index pages to locate the desired function This
133. formation 16 110 Viewing tray status 16 39 W Windows 2000 LPR and IPP Printing 10 1 WINS 3 10 X XSMDESC DAT 20 22
134. g users After the optional Scanning Services kit is installed on the Xerox Document Centre you can select scanning features scan documents and transfer them to a file server The document can then be accessed from your workstation or shared with other users connected to the network if desired The document can be opened by any software application that can view or edit TIFF files For example Visioneer PaperPort which is included on a CD ROM with your Document Centre when you purchase the Scanning Services option can view and edit TIFF files The scanned images can also be imported into TextBridge Pro for Optical Character Recognition OCR processing Centre Ware S Q NN 2 3 Q A Ss A Xerox Document Centre System Administration Guide Page 20 1 Terminology used in this Chapter Document Repository A Document Repository is a filing directory where TIFF or PDF files are stored Typically this will be located on a NetWare server or FTP File Transfer Protocol server Scan Template A Scan Template controls the features applied to the scanned document as well as the Filing Policy and repository location Template Pool The Template Pool is the central location on a server where scan templates created with Xerox s CentreWare Scanning Services are stored Filing Policy The Filing Policy specifies the method used to store the TIFF or PDF images in the document repository There are several options
135. ge patterns Consult your server documentation for details NOTE If your RARP Sever does not dynamically update its etc ethers and etc hosts files with a host name you need to do this manually Consult your RARP or BOOTP server documentation for details Xerox Document Centre System Administration Guide Page 3 5 Static Addressing NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If you have a DHCP server and it is set to provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This procedure assumes you will set the IP information manually To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment For information on how your printer can connect to a DHCP BOOTP or a RARP server to be assigned an IP address dynamically refer to the section in this chapter entitled Dynamic Addressing DHCP BOOTP or RARP Page 3 6 Xerox Document Centre System Administration Guide Go to the Document Centre and 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when fi
136. ges of a document are stored in a single file PDF indicates the document pages will be stored as images in a Portable Document Format file This mode does not support text searchable PDF documents If Document Already Exists Append to Existing File adds the new file to the previously scanned folder in the specified repository Overwrite Existing File overwrites the folder and file that were previously scanned with the new folder and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the template The folder names increment when more documents are scanned You can scan up to 999 times with a template using Rename New File After that number an error sheet is generated by the Document Centre Xerox Document Centre System Administration Guide Page 16 29 el Q Q m gt S ny Q Fa S amp Ll SS T Distribute to Fax If you have an external fax hardware or software solution installed you can also scan to a Fax folder When you scan to a Fax folder your fax solution software detects the Fax file in the repository and sends the fax to the specified recipient s You can access the fax settings for modification by clicking Edit To edit fax information 1 Select a Fax destination and click Edit under Destinations 2 Refer to the table below and
137. gher dpi such as 600 x 600 produces a higher quality image but creates a larger file size Edge Erase Erases the left right top bottom margins of the document Page 16 92 Xerox Document Centre System Administration Guide Distribute to File Settings Category Setting Description Filing Select from Internet Service s ability to automatically send scanned Destination Repository images to File folder or Fax fax recipient Servers Note RightFax software is required for Faxing Path to Document Directory path for the scanned document If Document Append to Existing File adds the new file to the Already Exists previously scanned folder in the specified repository Overwrite Existing File overwrites the folder and file that were previously scanned with the new folder and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the template The folder names increment when more documents are scanned You can scan up to 999 times with a template using Rename New File After that number an error sheet is generated by the Document Centre Document Name Name of the scanned document File Format Tagged Image File Format TIFF of the scanned output file TIFF V4 0 V6 0 indicates that each page of the document is stored in a separate image file Multi Page TI
138. grade Scheduling The Auto Upgrade feature allows you to schedule automatic machine software upgrades from a central server at a specific time on a daily basis or hourly CentreWare a ice E Internet Services 4 a ion Le index Document Centre services if jobs status y properties maintenance support Auto Upgrade a jocument Centre Schedule Upgrade I Enabled B Description Refresh Start Time Hourly Configuration Daily Billing Counters Hour 12 ol Job Management Minute 00 Ca Connectivity am E Services Protocols TCPAP 1 Printing File Server IP Address ij o 0 0 21 Distribution Templates Directory Path E e Machi a Login Name internet Messaging Password H E Authentication Server Retype password Apply New Settings Restore Default Values TRE OST Oe Copyright Xerox Corporation 1997 2000 Al rights reserved Pheip 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Machine Software in the directory tree 4 Check the Enabled box to enable the Auto Upgrade feature 5 Check the Hourly or Daily box to activate the feature accordingly If daily enter the time of day to perform the upgrade 6 Type the IP address for the upgrade server in File Server IP Address
139. he change has taken effect el Q Q m gt S N Q amp Q S amp La SS T Xerox Document Centre System Administration Guide Page 16 11 Internet Services Use This section of the Internet Services chapter explains how to perform tasks using the Services pages for printing and scanning documents over the Internet intranet Delayed Proof and Secure printing options are also provided You can scan documents at the Document Centre using Distribution Templates which are set up using the Services Pages Documents can be scanned to File or Fax simply by using a template and scanning the document Page 16 12 Xerox Document Centre System Administration Guide Print Documents with Job Submission on the Services Page NOTE NOTE Print ready documents can be quickly and easily submitted for printing using the Services Page A print ready document is a file that has been formatted and saved for printing from the application that created it or was printed to file by a printer driver Keep in mind that large print jobs need adequate space on your hard drive when printing Selecting print and or finishing options from the Services Page will override but not reformat existing PostScript or PCL print ready documents The following file formats can be printed from the Services page e PCL e PostScript TIFF Tagged Image File Format e ASCII Text e PDF Portable Document Format Document Centr
140. he data entry unless instructed otherwise c Press the Go to Tools button Xerox Document Centre System Administration Guide Page 15 1 3 Enable Banyan VINES printing a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the Banyan VINES button d Press the Protocol button e Press the Enable button to start the Banyan Vines protocol and press Save 4 Configure User Name settings and Password a Atthe next screen press the Settings button b At the next screen press the User Name PC Print Destination button enter the desired text for this item using the touch panel keys then press Save c Press the User Password button Enter the desired text for this item using the touch panel keys then press Save d Press the Print Service Name button Enter the desired text for this item using the touch panel keys When finished press the Save button twice to record the changes 5 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 6 Print a Configuration Report page from your printer to use in the remainder of the installation a Repeat Steps 2a and 2c b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Select Cancel Page 15 2 Xerox Document Centre System Administration Guide
141. he password is invalid or incorrect Also check the following e The server name is invalid e The NDS Tree name NetWare 4 x only is invalid e The NDS Context name NetWare 4 x only is invalid Xerox Document Centre System Administration Guide Page 20 37 3 Q m N n S A S A 2 gt S amp Problem Corrective Action Protocol not running A user tried a scanning operation with a destination on the NetWare server e The NetWare protocol is not currently enabled Enable it Remote directory lock failed The repository that you are attempting to send a job into with a scanning operation is in use by another Document Centre Check the following e The specified volume name is invalid e The specified filing destination path is invalid e The destination disk is full prevent ing the creation of the remote direc tory Page 20 38 Xerox Document Centre System Administration Guide 21 E mail Overview 3 D RQ N With the optional E mail and Network Scanning kit installed on the Xerox Document Centre 490 480 470 460 ST users can Scan an original document Convert the scanned document to an electronic format Send that information to one or more E mail address destina tions Use the company address book LDAP Use a public address book CSV file Xerox Document Centre System Administration Guide Page 21
142. he server and then logs out Xerox Customer Scan User Password When a document is scanned the Docu ment Centre logs in to the user account with the user name and password transfers the file to the server and then logs out Customer File Repository Server The hard copy document is scanned by the Document Centre and saved electronically in a designated file server repository Customer Repository Directory NDS Tree Repositories are directories or filing destinations where documents are stored and held in XSM Xerox document stor age format folders The default folder name is DOC XSM A repository name cannot exceed 8 characters e For an NDS installation assign the Document Centre to an NDS Tree e Fora Bindery installation set the NDS Tree to a dash to disable NDS Customer Customer NDS Context e For an NDS installation assign the Document Centre to an NDS Name Context e Fora Bindery installation set the NDS Context to a dash to disable NDS Customer Page 20 18 Xerox Document Centre System Administration Guide Set Up Scanning NetWare 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Repository Setup in the directory
143. ht the correct lpt port assigned in step 2m Page 13 6 Xerox Document Centre System Administration Guide 3 Install a new printer driver a Insert CentreWare CD into your CD ROM drive b Make a desktop drivers directory from an OS 2 Window c Copy the driver files from the CD ROM disk to the desktop drivers directory Networks d Click the Install new printer driver button e Select Other OS 2 printer driver RQ a Z N Q OS f Enter the correct directory in the appropriate field g Click the Refresh button h Click the Install button after you see the driver description appear i Click the OK button to confirm that the driver has been installed 4 Highlight the OS 2 driver in the Default printer driver window and click the Create button 5 Close the Printers window 6 You are now ready to print to the local queue created in step 2v 7 Print a test job 8 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 9 If your print job does not print refer to the Troubleshooting section in this document to correct the problem Xerox Document Centre System Administration Guide Page 13 7 Page 13 8 Xerox Document Centre System Administration Guide 14 Macintosh Networks Apple Talk Before you start X S To enable 100BaseT or a Token Ring interface refer to Cha
144. in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Default Template in the directory tree CentreWare 7 2 ice Internet Services 84 Device i 2 Index sa Home Document Centre services jobs status y properties maintenance support q Properties Default Distribution Template FfDocument Centre B Description General B Configuration W Billing Counters ol Job Management Description Connectivity Owner A Services HA Printing B General Confirmation Sheet F a Printer Languages B PostScript w PCL Apply Restore py TEE Distribution Templates W General W Repository Setup W Template Pool Setup base ED efault Template Original Type Auto a Machine Software Auto Exposure On m Danternet Messanina E Sidas Imagen Ons Sided Name default Suppress Job Log Scan Settings Copyright Xerox Corporation 1997 2000 All rights reserved E DOCUMENT COMPA 2 THE DOCUMENT COMPANY 2 help XEROX Page 16 90 Xerox Document Centre System Administration Guide 5 Scroll down the page and click Add Edit or Delete to access and modify the Scan Settings Distribution Settings or Docu ment Management Fields CentreWare F Internet Services Document Centre evice 8 3 3 Hame te Index services jobs Document Centre B Description W Configuration Billing Counters B J
145. information The preceding sections assume that any IP address subnet mask gateway or host name necessary for network installation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses amp WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may procede to the next step Page 12 2 Xerox Document Centre System Administration Guide Go to a workstation and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further l Create a new printer and load print drivers from the CD ROM 2 Create a printer share and its access permissions sharing and connecting 3 Start LPRPORTD LPRMON ping printer open EPM and send a print job to the printer 4 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 5 If your print job does not print refer to the Troubleshooting section in
146. ing the touch panel keys enter the desired text for this item then press Save m lnn d a gt e 0 Xerox Document Centre System Administration Guide Page 8 3 7 Set Maximum Connections and Timeout a b Press the Connections button Touch the Maximum Connections soft button on the Touch Screen and on the keypad enter the desired maximum connection number between 10 and 30 It is recommended that this value should be set at the default Touch the Connection Timeout soft button on the Touch Screen On the keypad enter the desired number of seconds between land 32 767 Press Save to exit the connections screen 8 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 9 Print a Configuration Report page from your printer to use in the remainder of the installation a Repeat Steps 2a and 2c b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Press Cancel 10 Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Page 8 4 Xerox Document Centre System Administration Guide Go to the workstations and 1 Verify that the NetBEUI protoc
147. ings to accept the changes or Restore Settings to return the settings to their previous values To edit IP or IPX Trap Destinations Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select Protocols in the directory tree Select SNMP Configuration in the directory tree Select an IP or IPX address in the Trap Destination Addresses list Click Edit Make any changes to Traps to be Received Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values delete IP or IPX Trap Destinations Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select Protocols in the directory tree Select SNMP Configuration in the directory tree Select one or more IP or IPX address in the Trap Destination Addresses list Click Delete Click OK to confirm the deletion el Q Q m gt A Q amp Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 63 NOTE NOTE Microsoft Networking 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or cli
148. ion Guide Page 20 11 NOTE Repository Filing Policy Filing Policies are only supported when scan templates are created with CentreWare Internet Services through your Web Browser For details on how to use Internet Services to create Templates and filling policies refer to the document supplied with your Document Centre entitled Internet Services Guide The Filing Policy specifies the method used to store the images in the document repository There are several options e The Overwrite Existing File Filing Policy deletes any files stored in the document repository before sending the newly scanned files for storage All overwritten files are lost but since the files are overwritten disk space is conserved e The Append to Existing File Filing Policy does not delete existing files Newly scanned files are added to existing files in the document repository It is recommended that you delete old files on a regular basis in order to conserve server space e The Do Not Save Filing Policy checks to see if any files already exist in the document repository If there are no files in the repository the newly scanned files are sent to it If there are files stored in the repository the scan job is aborted e The Rename New File Filing Policy creates a new directory structure based on the time and date of creation into which the images are filed While this may seem like the safest Filing Policy choice keep in mind that it also requires
149. iption Basic Original Type Auto default automatically detects the type of original Text indicates that the original is text or line art Photo indicates that the original is a photograph Auto Used for enhancing documents with colored backgrounds by Exposure adjusting for different types of images On checkbox selected selects an appropriate exposure level for the original document Off checkbox deselected uses the Lighten Darken setting for the exposure level Sides Imaged Prints the image on one or two sides of the paper Document Original Size Selects the page dimensions of the scanned image to match the Options original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined size Custom specifies a size that you set Image Lighten Dark Lightens or darkens the brightness of the printed image Adjust en ment Contrast Adjust the clarity difference in gray shades of the printed image Increased contrast makes the image more defined in black and white Decreased contrast makes the image more defined in gray tones Graphics Normal sets the continuous tone reproduction to 106 dpi screens Emulate DocuTech allows Xerox DocuTech users to set the continuos tone reproduction to emulate the DocuTech at a lower 85 dpi screen setting Sharpen Soft Softens or makes the edges of the printed image more en pronounced Image Resolution Prints the image in a selected number of dots per inch dpi A Options hi
150. is user editable enter a Field Label to iden tify the purpose of the field to the user 4 Ifthe Field Name is not user editable enter the Default Value Click on Add New Field to store changes or Restore Settings to return the settings to their previous values el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS Xerox Document Centre System Administration Guide Page 16 31 Deleting Distribution Templates This procedure removes a template from the Document Centre To Delete a template 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates Select a template from the tree 4 Click the Delete button at the top left corner of the Services tab The template is deleted and removed from the Distribution Template tree NOTE The default template cannot be deleted Page 16 32 Xerox Document Centre System Administration Guide Copying Distribution Templates This procedure creates an exact copy of the selected template To copy a template 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page At the top of the screen select the Distribution Templates Select a template from the tree Click Copy The new copy of
151. isplay search results for the Internal Address Book as defined by the LDAP configuration For example an LDAP server can return a search enquiry And as Andrew Smith when the result Andrews James may have been expected The lt lastname firstname gt or lt firstname lastname gt display behaviour is controlled by the LDAP server and not the Document Centre Network Authentication Internal Address Book LDAP Configured If a user has successfully logged into a device with Authentication enabled the Document Centre 490 480 470 460 ST will attempt to automatically match the user s login name to their E mail address The user s E mail address will then be used to populate the From E mail address field This enables recipients of E mail jobs to identify the originator of the E mail job Xerox Document Centre System Administration Guide Page 21 11 Important Information about E mail Access NOTE When using Authentication on Windows Novell or Kerberos Networks the User login id is validated In addition if LDAP is enabled a search is done for LDAP attribute UID If a match is found the From address will be filled out with the proper and complete E mail address or friendly name At this point the From field will not be an editable field If a match can not be found the From field will be completed with the users login id domain name At this point the From field will be editable
152. ive traps Xerox Document Centre System Administration Guide NOTE Enter a UDP Port Number of the SNMP manager that will receive traps The default is 162 decimal Select the SNMP version that matches the version of the SNMP manager The default is SNMP v1 Enter the Trap Community Name Select the Traps to be Received Printer Traps Job Monitoring Traps Cold Start Generic Traps Warm Start Generic Traps Authentication Failure Generic Traps Authentication Failure Generic Traps must be enabled on the SNMP Properties Configuration Page before you can select it 11 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values To Add IPX Addresses to the Trap Destination Addresses List Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select Protocols in the directory tree el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 61 4 Select SNMP Configuration in the directory tree 5 Click Add IPX Address CentreWare m 7 mel Services Device Internet Services 4 zj Home i Index Document Centre services jobs status properties maintenance support Add IPX Trap Destination Address fDacument
153. job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects If your print job does not print refer to the Troubleshooting section in this document entitled TCP IP Troubleshooting to correct the problem Repeat this Go to a workstation and procedure at each workstation that will print to this printer Xerox Document Centre System Administration Guide Page 7 3 Z gt N Page 7 4 Xerox Document Centre System Administration Guide 8 Microsoft NetBEUI Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment m lnn d a gt e 0 Xerox Document Centre System Administration Guide Page 8 1 Go to the Document Centre and a b c 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools pathway Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button 3 Enable Microsoft Network printing a b Wait for the screen to refresh and press the Connectivity and Network Setup button Wait fo
154. ken passing Token Ring Transceiver twisted pair cable type 1 cable type 3 cable type 5 cable WAN Wide Area Network workstation Zone TCP IP protocol governing character oriented terminal data Cabling scheme using twin axial cable Cabling scheme using 50 ohm coaxial cable The character sequence passed among nodes in sequence to indicate which one has permission to transmit Network access method that requires nodes to wait for their turn before transmitting data Turns are indicated by a character sequence that passes from one node to the next A 4 megabit per second or 16 megabit per second network using a ring topology and a token passing access method An AUI Attachment Unit Interface device for receiving and transmitting data that often provides collision detection as well A wiring scheme with one or more pairs of 18 to 24 gauge copper strands are twisted to improve protection against electromagnetic and radio frequency interference Cable may be either shielded or unshielded Shielded two pair cable Unshielded twisted pair cable Shielded twisted pair cable A network capable of transmissions over large geographic areas that uses transmission lines provided by a common carrier A networked computer typically reserved for end user applications One or more connected AppleTalk networks grouped according to network usage Page 23 6 Xerox Document Centre System Administration Guide In
155. le c Press Save 8 Enable HTTP IPP protocol a Press the HTTP IPP button b Press Enable c Press Save 9 Exit the Tools Menu a Press the Exit Tools button Xerox Document Centre System Administration Guide Page 22 5 Go to a workstation and Create a test job and send it to the printer with a workstation utility or through a queue on your operating system that sup ports Port 9100 printing Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects If your print job does not print refer to the troubleshooting section in this document entitled TCP IP Troubleshooting to correct the problem Repeat this Go to a workstation and procedure at each workstation that will print to this printer or at other servers where the queue was created Page 22 6 Xerox Document Centre System Administration Guide Glossary 10BASE T 802 3 802 5 ALAP AppleTalk Link Access Protocol ANSI American National Standards Institute AppleShare An implementation of the Ethernet IEEE standard on 24 gauge un shielded twisted pair wiring a baseband medium at 10 megabits per second Glossary Defined by the IEEE these standards govern the use of the CSMA CD Carrier Sense Multiple Access Collision Detection network access method used by Ethernet networks Defined by the IEEE these standards govern the use of the Token
156. link will quickly navigate to the appropriate pages Remote Configuration and Management System administrators can remotely configure monitor and manage printers on local and wide area networks At the click of a button administrators have access to such information as printer configuration and performance data Multi tiered password security is provided for each printer configuration Printer and Consumable Status CentreWare Internet Services allows the administrator to perform up to the minute status checks to keep Xerox printers fully operational Administrators can monitor the status of toner and other consumables on Xerox printers Remote Diagnostics and Troubleshooting The accessibility of printer and network information provides administrators with the means to remotely detect network printing problems quickly and accurately By minimizing printer downtime administrators will improve workgroup satisfaction with network printing Hotlinks to Customer Support Hotlinks are provided for easy access to Xerox product information software updates and support resources Administrators can also specify web sites for use when additional support assistance is needed Page 16 2 Xerox Document Centre System Administration Guide Who should read this chapter This chapter is designed for Network Administrators and general users of Internet Services Network Administrators should use the guide to gain an understanding of Inte
157. ll machine software using the Maintenance pages Maintenance allows you to view and test the printing capabilities and install update the ESS software of the Document Centre You can print a configuration report which shows the network and Document Centre setup information You can print or display in your browser a PostScript and PCL font listing that shows all the available fonts on the Document Centre The Maintenance Page provides options for testing printing functions and inquiring about the fonts that are available on the Document Centre You can also install upgrade the machine software for the Document Centre from the Maintenance page Display a Font List Displays the PostScript and PCL fonts that are available To display the font list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click Maintenance tab or click Maintenance on the Home Page Page 16 104 Xerox Document Centre System Administration Guide 3 Select Printer Fonts at the top of the Maintenance Page The list of PCL and PostScript fonts that are available on the Docu ment Centre appears on the page 4 Click to select Samples by category PCL Postscript or Post script and PCL Click on Print Font Samples to print 5 Click on the drop down list to View by Font Type CentreWare ioe Internet Services B Device Home b Document Centre services jobs status proper
158. luding But Not Limited To The Implied Warranties Of Merchantability And Fitness For A Particular Purpose Are Disclaimed In No Event Shall The Internet Software Consortium Or Contributors Be Liable For Any Direct Indirect Incidental Special Exemplary Or Consequential Damages Including But Not Limited To Procurement Of Substitute Goods Or Services Loss Of Use Data Or Profits Or Business Interruption However Caused And On Any Theory Of Liability Whether In Contract Strict Liability Or Tort Including Negligence Or Otherwise Arising In Any Way Out Of The Use Of This Software Even If Advised Of The Possibility Of Such Damage Xerox Document Centre System Administration Guide iii European Union Declaration of Conformity CE Approvals and Certifications The CE marking applied to this product symbolises XEROX Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council Directive 99 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the rele
159. more letters for the name being searched Attempting an Internal Address Book LDAP search results in a Search Tree Invalid error Check the syntax of the LDAP Directory entry It should be in the format ou name o name but this will vary depending on the LDAP server type and configuration Attempting an Internal Address Book LDAP search results in a No matches found error Check the spelling of the name that you are searching for Page 21 18 Xerox Document Centre System Administration Guide 22 Port 9100 Printing NOTE Introduction Your Document Centre supports printing from a variety of operating systems that support TCP IP and now supports Port 9100 RAW printing including Linux and Windows 2000 Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document Centre has DHCP enabled by default If your DHCP server is configured with the TCP IP information for the Document Centre you should Skip Steps 5 and 6 in this procedure and go to Step 7 to enable Port 9100 printing If you wish to configure your TCP IP information statically complete ALL Steps on the following pages Xerox Document Centre System Administration Guide Page 22 1 So 3 eS un S S SN A gt
160. n enabled at your Document Centre If necessary refer to the Internet Services Quick Install Card to configure your Document Centre in this manner 50 S S S gt S S lt S oS If Dynamic TCP IP addressing must be used be sure to set lease times long enough to allow for normal maintenenace shutdowns If your Document Centre appears to have stopped communicating with the network accounting solution when Dynamic Addressing is in use check the TCP IP settings to be sure they have not changed As a quick test to verify all the requirements have been met start the Web Browser from your network accounting solution server and enter the IP address of the Document Centre to see if you can communicate with it using the HTTP protocol If the Browser connects and you can see the Home Page proceed to the next section entitled Go to the Document Centre and Xerox Document Centre System Administration Guide Page 18 3 Go to the Document Centre and 1 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter the Access and Accounting menus a Press the Access and Accounting button b Press the Authentication Mode button 3 Enable Netw
161. n the list You may want to leave at the end of the list to ensure that if the HTTP server does not find a matching entry then it will allow the IP address access when it finds For example the following list entry indicates that only the IP addresses in the restricted subnet do not have access to the device 192 246 238 To grant permissions 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select HTTP in the directory tree el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 73 4 Select IP Restrictions in the directory tree CentreWare a Internet Services Document Centre sa Home E Device Index services jobs Document Centre w Description w Configuration w Billing Counters y Job Management Connectivity Physical Connections EH QProtocols status properties maintenance support Edit IP Restriction Settings IP Address IP Address Permissions OOOO The first Permission matching an address determines the access rights Use the Promote and Demote buttons to reorder the AppleTalk a IP Address Permissions y Banyan VINES Remove b NetWare Note Use asterisk as a wildcard y Terane for the trailing par
162. n the server and then logs out NOTE The Document Centre supports TIFF and PDF File Formats Centre Ware 3 Q m n 3 A S A Xerox Document Centre System Administration Guide Page 20 15 Set Up Options There are two procedures that can be used to successfully set up scanning Read the information below and choose the procedure that you will use to complete the installation Set up scanning To complete the native implementation of scanning for your NetWare environment go to the section of this chapter titled Set Up Scanning now Use Xerox CentreWare Internet Services Xerox s CentreWare Internet Services is accessed through the embedded HTTP server on the Document Centre that allows System Administrators and users to configure scan settings This is accomplished by using an Internet browser such as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can Create new scan templates Update existing scan templates Modify scan configurations including document repository locations enable and disable Confirmation Sheets and change Filing Protocols Enable Multi Page TIFF which will create a single TIFF file for a multi page document instead of one TIFF file for each page Output Image Quality Multi Page TIFF can be enabled using Xerox CentreWare Internet Services When Multi Page TIFF is enabled a sin gle TI
163. naging jobs 16 34 Properties 16 40 Services 16 13 Status 16 37 Using 16 12 IP restrictions Granting 16 73 J Job Delete permission 16 44 Submission Page 16 13 Jobs 16 35 L Logging in to Multiple File Servers 20 14 LPR LPD 16 65 M Macintosh Networks 14 1 Maintenance 16 104 Display a font list 16 104 Machine software install 16 106 Print a test page 16 108 Managing jobs 16 34 Microsoft NetBEUI 8 1 Microsoft TCP IP 9 1 Microsoft Networking 16 64 Microsoft Windows NT 4 X Server 11 1 Multi Page TIFF 20 13 20 16 20 26 Multiple Logins 20 14 N NETSCAN DAT 20 22 20 31 NETSCAN XST 20 22 20 32 NetWare Set Up Options 20 16 Set Up Scanning 20 19 Netware 16 53 Network Accounting Setup 18 4 Troubleshooting 18 8 Network connectivity 16 45 Network protocols Appletalk 16 49 Banyan VINES 16 51 LPR LPD 16 65 Microsoft Networking 16 64 NetWare 16 53 Port 9100 Printing 16 67 SNMP 16 57 TCP IP 16 55 NEXTNAME DAT 20 22 20 32 Novell NetWare 3 1x or 4 x 5 x 6 1 Novell NetWare 4 X and 5 X 5 1 O Optical Character Recognition OCR 20 34 OS 2 NetBEUI 13 1 OS 2 TCP IP 12 1 Output Image Quality 20 13 20 26 Output settings TIFF 16 81 P Parallel Port 16 47 PCL 16 80 Physical connections 16 45 Port 9100 Printing 22 1 PostScript settings 16 79 Print jobs Deleting 16 36 Listing 16 35 Printing 16 77 Documents 16 13 Test page 16 108 Properties Billing counters 16 43 Configuration 16 42 Connectivity 16 45 Default tem
164. nance on the Home Page 3 Select Print Test Page at the top of the Maintenance Page CentreWare Internet Services Eh Device B Index 57 Home i Document Centre services jobs status properties maintenance support Font Listing Machine Software Print Test Page Print Test Page Job Attributes Copies i Standard File Name Test Location Lab IP Address XXXXXXXXXXXX Status Printing ss 7 Refresh Status THE DOCUMENT COMPANY past Copyright Xerox Corporation 1997 2000 All rights reserved 4 Type the number of copies to print Select a test page or configuration report to print from the Standard File drop down list 6 Click the print submission button to print the selected test page 7 Click Restore Default Values to return the settings to their default values Page 16 108 Xerox Document Centre System Administration Guide Getting Support Getting Support explains how to perform tasks using the Support page If you encounter problems that you cannot resolve or you need assistance with the Document Centre the Support Page provides links to Internet intranet support sites for software Administrator contact information and Xerox support information From this page an Administrator can enter the support information and make it available for Internet Services users of the Document Centre el Q Q m gt S ny Q S 2L La SS
165. nd click Next gt Click Add Port From the list that appears select LPR Port Click New Port This will open up the Add LPR compatible printer window Type in the IP address of the Document Centre printer and the printer name and select OK Note that the printer name is case sensitive The Wizard will return you to the previous dialog Verify the new IP address you entered is in the list and correct The check box to the left of the address must be checked if it is not check it then select Next gt Xerox Document Centre System Administration Guide Page ll 3 11 Microsoft Windows S Z S ny Px Nv S Z g Insert CentreWare Networks Services CD ROM and click Have Disk h Click the Browse button and select the directory containing the Windows NT drivers Details for this are contained in the document entitled Network Services Guide Select the PRINTER INF file then click Open i The Wizard will return you to the previous dialog Verify the path and file name are correct and click OK j At the next dialog enter a name for the printer and select whether you want that printer to be the default then click Next gt k If the printer will not be shared click Next gt To share the printer check the share checkbox enter a Share Name then click Next gt 1 At the next dialog it is recommended that you print a test page Click Finish m Wait for the Test Print to print A new dialog
166. nd enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select TCP IP in the directory tree ricana By vi g nternet Services ence su sal Home i Index Document Centre services jobs status properties maintenance support Document Centre B Description General ip Configuration Protocol M enabled Billing Counters w Physical Connection Ethernet X w Job Management Connectivity Host Name IAGENTORANGE FH Physical Connections IP Address Resolution STATIC hd H Protocols Machine IP Address B AppleTalk 13 a y Ban an VINES Subnet Mask 255 4255 25 SRE Gateway Address 13 142 ii rene P P lu SNMP wW Microsoft Networking W LPRILPD B Raw TCPAP Printing ff f Domain Name r 5 F Tue Doc pall Copyright Xerox Corporation 1997 2000 Al rights reserved help 5 Select Protocol Enabled to enable TCP IP CAUTION Disabling TCP IP will affect NetBIOS IP LPR LPD FTP SNMP and Raw TCP IP printing Internet Services will not be available until TCP IP is enabled from the control panel of the Document Centre 6 If your Document Centre has an enabled token ring card select either Ethernet or Token Ring from the Physical Connection drop down list el Q amp Q Q m gt S A
167. nd exit to the Workgroup and Host Screen Xerox Document Centre System Administration Guide Page 3 11 6 Exit the Tools Menu a Press the Exit Tools button b The Document Centre will reconfigure itself with the new settings and automatically register its TCP IP address and NetBIOS host name with your WINS server Go to the workstation and 1 Create a new lpr printer on the NT workstation a With an LPR port as the desired destination enter the Microsoft Networking host name b Enter a queue name to identify the printer c When prompted select the desired PostScript or PCL driver from the Xerox CentreWare Network Services CD or directory where drivers are stored Page 3 12 Xerox Document Centre System Administration Guide Where to go from here After you have verified that the TCP IP information you have assigned to your Document Centre is correct go to the section of this document that applies to your network operating system or protocol and perform the procedures indicated Unix Networks Chapter 7 Microsoft TCP IP Networks Chapter 9 Windows 2000 LPR and IPP Printing Chapter 10 Microsoft Windows NT 4 X Server Network TCP IP Chapter 11 OS 2 TCP IP Networks Chapter 12 If you prefer there are also a Quick Install Cards for this process supplied with your Document Centre Please refer to the following cards UNIX Linux Solaris SunOS HP UX AIX Quick Install Card Microsoft
168. nd the Print Server password must be the same on all fileservers Go to the Document Centre and oss ea ge 000 S ooo lt oo 1 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools pathway a b c Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button 3 Enable the Network Protocol a b c d e Wait for the screen to refresh and press the Connectivity and Network Setup button Wait for the screen to refresh and press the Network Setup button Press the NetWare button Wait for the screen to refresh and press the Protocol and Media button Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save Page 6 2 Xerox Document Centre System Administration Guide 4 Set the Primary File Server a Press the Primary File Server button b Press the upper left keyboard icon button on the touch screen to set the first Primary File Server c Use the touch panel keyboard and enter the name of the first Primary File Server to which you want the printer to connect To access numeric characters and punctuation press the More Characters or 123 button When fin ished pres
169. nished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable TCP IP protocol a Press the TCP IP Options button b Press the TCP IP Settings button c Press the Protocol and Media button d Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save 5 Select either DHCP BOOTP or RARP as the dynamic address source gt N w gt S S 8 2L gt A OS Addresses and WINS a Press the Dynamic Addressing button By default DHCP will be selected To disable DHCP choose another dynamic addressing method or Disabled Press Save 6 To enter the IP address and Host Name a Press the Name Address button b Press the soft buttons one at a time on the touch screen for each Octet of the IP address and enter the numbers from the keypad Xerox Document Centre System Administration Guide Page 3 7 NOTE NOTE c Press the Host Name button d When the soft keypad appears type the SMB host name EXACTLY as you want it to appear with proper case When finished press the Save button twice to record the changes and exit to the TCP IP Settings screen Subnet and Gateway 7 To en
170. nnections QProtocols Note Changes made to the GET or SET community anne LT A ee es i Banyan VINES which uses the SNMP protocol to communicate with w NetvVare this machine e g Xerox PrinterMap Xerox CentreWare B TCPAP any 3rd party network management applications wif W Microsoft Networking LPR LPD TRAP Community Name SNMP_trap b Raw TCP IP Printing CHTTP Note The Default TRAP community name is used to specify the default community name for all traps Default Trap Community Name 1 Services generated by this machine The Default TRAP community name can be overridden by the TRAP THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved 6 Enter a name up to 256 characters for the GET Community Name The default is public 7 Enter a name up to 256 characters for the SET Community Name The default is private NOTE If you change the GET and or SET Community Names you must change all network applications that are communicating via SNMP with this Document Centre to use the new GET SET names 8 Enter a name up to 256 characters for the default TRAP Community Name The default is SVMP_trap el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS T Xerox Document Centre System Administration Guide Page 16 59 9 Select to enable Authentication Failure Generic Traps 10 Click Apply New Settings to accept th
171. ns in the scan template the Xerox Document Centre can scan hard copy documents and create electronic Tagged Image File Format TIFF or Portable Document format PDF files Using the filing information that is contained in the template the TIFF PDF file or files are transferred to a document repository on the file server The document repository is simply a directory on the file server All pages of a multi page document are scanned prior to the job being sent to the document repository Scanning Process After the scanned document files are sent to the file server the user can retrieve the files from a network workstation The three main steps involved in scanning a job are 1 Scan a hard copy document at the Document Centre Select a scan template from the Control Panel Touch Screen and scan the hard copy document at the Document Centre Scan templates define the Directory and the Document Folder on the server where the scanned file will be stored Page 20 8 Xerox Document Centre System Administration Guide NOTE NOTE 2 The scanned files are sent to a specified location on the file server After pages have been scanned and converted to TIFF 6 0 or PDF files the Document Centre logs into an account on the file server and stores the files in a specific directory the document repository on the file server As with any user account access to the file server is controlled by a user name and password T
172. ns to the Distribution Template Browse Access network or local directory paths Default Settings Restores the SNMP Community Names to their default values Delete Job Cancel or delete a print job from the Document Centre print queue Device Home Access the Home Page of the Document Centre to which you are connected Device Index Access Internet Services index and contents for the Document Centre pages Help Access Internet Services HTML Help system Index Access Internet Services index and contents for the Document Centre pages Print Test Page Print a test page on the default paper size type and color Note that accounting information may be necessary Font Listing Display a listing of available fonts Refresh Alerts Update the Alerts Page with the latest alert information Refresh Counters Update usage counters with current values Refresh Jobs Update the Jobs Page with new job listings Refresh Status Update the page with the latest device status information Restore Return the settings to their previous settings in the Distribution Template Restore Default Return the settings to their default values Values Restore Settings Return the settings to their last saved values Submit Job Submits a job for processing For details see the section entitled Accessing the Document Centre Properties later in this chapter Page 16 10 Xerox Document Cent
173. ntre device is an optional feature If your Document Centre does not have the scan option installed you do not need to read this section of the chapter This Scanning Documents section explains how to use and create templates for scanning documents at the Document Centre You can scan a document with specific scan parameters that you select using Internet Services or use the settings provided from a default template The first step is to choose an existing template or create one for scanning using the Distribution Templates pages Once the template is set up go to the Document Centre update the template list and choose the template then scan the document Documents are scanned to a Tagged Image File Format TIFF or Portable Document PDF Scanning Functionality Internet Services provides the following scanning capabilities that you can perform e Scan to File folder scan a document and store the elec tronic version in a specific document directory on a network file server e Scan to Fax folder scan a document and fax to specified recipient s Faxing on the Document Centre 490 480 470 460 ST is only available with an external faxing hardware and software solution Xerox Document Centre System Administration Guide Page 16 17 el Q amp Q Q m gt S A Q S 2L La SS NOTE Distribution Templates Distribution templates control the manner in which a scanned document is proce
174. o name and store the files a numbering scheme such as 00000001 TIF 00000002 TIF 00000003 TIF is applied to each file The Document Centre then logs out of the server During the transfer of the file in a NetWare environment the Document Centre will be already logged in under one license as a printer and will log in again to transfer the file After transfer occurs the Document Centre logs out making the second user license available again While available to other users the second connection is maintained at the NetWare file server as Not logged in This happens during every scan job Ifa license is not available the file transfer will fail and the Document Centre will not retry the operation If this occurs the scan job will have to be run again when a license becomes available The method used at a workstation to access the document repository and the method used at the Document Centre to send the documents are independent For instance the Document Centre may file the images using FTP File Transfer Protocol to an NT Server while the workstation may retrieve the images using NetBIOS NetBEUI Xerox Document Centre System Administration Guide Page 20 9 S n 3 Q A sS A 2 gt S amp 3 A user retrieves the files The user manually retrieves the files and can then manipulate the electronic file as desired For example Visioneer PaperPort which is included
175. o set the continuous tone reproduction to emulate the DocuTech at a lower 85 dpi screen setting Page 16 24 Xerox Document Centre System Administration Guide Category Setting Description Image Resolution Prints the image in a selected number of dots per inch dpi A Options higher dpi such as 600 x 600 produces a higher quality image but creates a larger file size Edge Erase Erases the left right top bottom margins of the document el Q Q m gt S ny Q S amp Ll SS T Xerox Document Centre System Administration Guide Page 16 25 Distribution Settings Filing Destination Filing destinations are the defined scan repositories Scanned documents are scanned to public folders or directories A Public Folder is a repository location that is usually a file server directory that is defined and configured by a network administrator specifically for scanned documents You can also scan to a fax repository For more information see the section entitled Distribute to Fax in this chapter To edit a filing destination 1 Select a destination path from the Destinations list 2 Click the Edit button CentreWare Internet Services g Home Index Document Centre services jobs status properties maintenance support Brew Kielete copy Job Submission Distribution Templates 3 Distribution Templates Me ar Distribution New Destination LA Pu
176. o the workstation and procedure for each workstation on the network that will print to the printer 11 Microsoft Windows x S S Z A S us S A gt lt Sal Z Xerox Document Centre System Administration Guide Page 11 5 Page 11 6 Xerox Document Centre System Administration Guide 12 OS 2 TCP IP Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may go right to the heading in this section entitled Go to a Workstation and For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the section in this document entitled Dynamic Static IP Addresses amp WINS Information in regards to static IP address configuration may be found within that section as well Networks S S K NV N Q N Xerox Document Centre System Administration Guide Page 12 1 If you have not already assigned TCP IP
177. ob Management A Connectivity gt A Services HA Printing B General Printer Languages B PostScript pc QTIFF Distribution Templates B General Repository Setup fB Template Pool Setup Default Template HE Machine Software THE DOCUMENT COMPANY Scan Settings Basic Original Type Auto Exposure Sides Imaged Document Options Original Size Image Adjustment Lighten Darken Contrast Sharpen Soften Graphics Image Options Resolution Edge Erase status f properties maintenance support Auto On One Sided 300x300 Copyright Xerox Corporation 1997 2000 All rights reserved 6 Review the tables on the following pages that show the setting names and a description of the feature then make the desired selections 7 Save the template with a new name for use as the default tem plate for Internet Services 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values 9 When finished click Apply Factory Default Settings to reset the factory default template to the factory settings el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS Xerox Document Centre System Administration Guide Page 16 91 Scan Settings The following table shows the available scan settings that can be defined in a template and a description of each Category Setting Descr
178. ocument Centre System Administration Guide Scan Settings Scan settings are the scan processing characteristics used when scanning With Internet Services Use the scroll bars to view all the settings CentreWare A Ez Internet Services B4 Home Le Index Document Centre services jobs status if properties maintenance support Bnew delete Ba copy C Job Submission Distribution Templates Basic Original Type Auto Auto Exposure On Sides Imaged One Sided Distribution Templates Scan Settings Document Options Original Size Image Adjustment Lighten Darken Contrast Sharpen Soften Graphics Image Options Resolution 300x300 Edge Erase Of THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved To edit scan settings 1 Click the Edit button next to Scan Settings Depending on screen resolution and Browser window sizing you may need to scroll down 2 Review the table on the next page that shows setting names and a description of the feature then make the desired selec tions to the image and size settings 3 When finished click the Apply New Settings button el Q amp Q Q m gt S A Q amp Q Fa S S Ll SS Xerox Document Centre System Administration Guide Page 16 23 Category Basic The following table shows the available scan settings that can be defined in a template and a descripti
179. odes on your network This will verify the operation of your workstation s network card Try to ping the printer from another workstation If all of the above fails you have a configuration problem at your local workstation or a network problem If Dynamic IP Addressing is enabled try hard coding the printer IP address at the User Interface Reset the printer and check for connectivity again with the ping command When using lpr to print jobs it is possible to set the lpr port to a port other than the default of 515 If this occurs it will halt all lpr printing but printing using other protocols would still work If all of the above troubleshooting fails you may have a malfunctioning Network Interface Page 17 4 Xerox Document Centre System Administration Guide NetWare Troubleshooting NetWare troubleshooting steps This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling 80 x SS 2s Q a zZz 3 N S S T K Obtain a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select P
180. of the data entry unless instructed otherwise c Press the Go to Tools button 2 Set up Authentication a Select More up to 2 times b Select Service Access Control c Select Network Authenticated Access d Select Guest Access and Guest Passcode e Select Next f Select Save g Select Exit Tools 3 Print a Configuration Sheet and verify the settings against the information that was entered Page 21 16 Xerox Document Centre System Administration Guide E mail Troubleshooting You are here because a problem has been identified with the Scan to E mail function of the Document Centre Resolve any copier problems first Perform the corrective action that is recommended by the Document Centre User Guide Do not attempt to resolve a Scan to E mail problem if the copier functions are not operating correctly Problem E mail does not arrive at destination address No E mail Error report printed by the device Device prints an E mail Error report after an attempt is made to send an E mail job Corrective Action Check the SMTP address entry to ensure job is being sent to the correct recipient and that the address is spelled correctly Check that the E mail server settings configured on the device are correct Check that the mail server is configured to accept SMTP mail Cannot change E mail From address entry If the user accesses the device using a password with the Guest Authentication
181. ol is loaded ALL Windows 3 11 or greater versions 2 Use the CentreWare Network Services CD ROM to install print drivers on a Windows based workstation Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 3 On the Configuration Report review the NetBIOS area and note the Workgroup Host Name and Printer Name Windows for Workgroups Users e Open the Control Panel and double click the Printers icon e Select the printer driver you just installed and click Connect e Select an available port and click Network e Double click the name of the WorkGroup for the printer e Double click the Host Name of the printer e Click once on the Printer Name then click OK Networks RQ a a gt a Xerox Document Centre System Administration Guide Page 8 5 Windows 95 98 Windows NT 4 0 WorkStation and Windows 2000 Users e Click the Start button and select Settings e From the cascade menu select Printers e Select a printer with the right mouse button e Select the Properties entry in the cascade menu e Select the Details tab on the Properties dialog e Click the Add Port button and browse to the Workgroup e Double click the name of the WorkGroup for the printer as shown on the Configuration Report Double click the Host Name of the printer as shown on the Configuration Report e Click once on the Printer Name then click OK e Open an ap
182. on To set identification for the Document Centre 1 Click the Properties tab or click Properties in the directory tree 2 Select Description in the directory tree 3 Type the name of the Document Centre in Machine Name 4 Type the site location for the Document Centre in Location 5 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values CentreWare nr m Dedi g Internet Services 4 2P Hema ta Index Document Centre services jobs status properties maintenance support Properties i ml roperties Description Document Centre ol in Identification W Configuration Machine Model Xerox Document Centre 470 w Billing Counters 43 Multi function System Job Management F5 Connectivity Product Code Serial Number 1108986715 1 Services Machine Name AGENTORANGE Location 4000 Lab Apply New Settings Copyright Xerox Corporation 1997 2000 All rights reserved THE DOCUMENT COMPANY XEROX el Q amp Q Q m gt S A Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 41 Configuration Configuration contains information about the software and printer language versions that are installed on your Document Centre Included are PCL PostScript and TIFF printer languages version numbers and the User Interface Network Controller and Printer software versions
183. on Guide Page 21 13 NOTE CentreWare a Internet Services E Device index 0 Home l Document Centre services jobs status properties maintenance support Properties Public Address Book Cf Document Centre W Descrintion Import Public Address Book wW Configuration W Biling Counters Address Book File CSV Browse W Job Management E Connectivity Import Now SA Services HA Printing Distribution Templates Map Existing Address Book HO Machine Software E E Internet Messaging General g E mail Settings fw LDAP Directory Public Jook HA Authentication Server E DOCUMEN Y r Tu Doc ja Copvright Xerox Corporation 1997 2000 AI rights reserved help 2 Browse to the location where you will find the Address Book File CSV 3 Highlight the CSV file that you require Click the Open button 4 Click the Import Now button 9 Click the OK button to import the Address Book If an address book is already in existence you will be warned that the new import will overwrite the existing address book 6 Select Map Existing Address Book Page 21 14 Xerox Document Centre System Administration Guide 7 Map the address book by choosing the appropriate Imported Heading for each label Public Address Book Map Address Book Label Imported Heading Imported Sample Display Name Display Name Reginal T Famswort Lal E mail
184. on of each Setting Original Type Description Auto default automatically detects the type of original Text indicates that the original is text or line art Photo indicates that the original is a photograph Auto Exposure Used for enhancing documents with colored backgrounds by adjusting for different types of images On checkbox selected selects an appropriate exposure level for the original document Off checkbox deselected uses the Lighten Darken setting for the exposure level Sides Imaged Print the image on one side or two sides of the paper Document Options Original Size Selects the page dimensions of the scanned image to match the original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined size Custom specifies a size that you set Auto varies dimensions of the scanned image to match the original size automatically Image Adjustment Lighten Darken Lightens or darkens the brightness of the printed image Contrast Adjusts the clarity difference in gray shades of the printed image Increased contrast makes the image more defined in black and white Decreased contrast makes the image more defined in gray tones Sharpen Soften Softens or makes the edges of the printed image more pronounced Graphics Normal sets the continuous tone reproduction to 106 dpi screens Emulate DocuTech allows Xerox DocuTech users t
185. on the Scanning Services option can view and edit TIFF files PaperPort has an intuitive interface that enables you to annotate organise file and locate scanned documents Using PaperPort links you can transfer documents from the PaperPort desktop to other applications and devices installed on your workstation Page 20 10 Xerox Document Centre System Administration Guide Overview of Repositories NOTE Repositories may only be created with CentreWare Internet Services through your Web Browser For details on how to use Internet Services to create Templates and Repositories refer to the document supplied with your Document Centre entitled Internet Services Guide Public Repositories Public repositories can be selected by all users as the destination for their scanned files The scan template for a public repository includes the name and the password required for access to the repository When this scan template is selected at the Document Centre the name and password will not have to be entered because the name and password are already contained in the scan template Be sure to read the Repository Filing Policy information on the next page The Overwrite Filing Policy allows previously scanned jobs in the directory to be overwritten This might be an inappropriate Filing Policy choice for a public repository Centre Ware S n 3 Q A Ss A Xerox Document Centre System Administrat
186. onnection Enabled to enable the parallel port 6 Type a Time out in seconds Valid entries are from 1 30 sec onds 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values el Q amp Q Q m gt S A Q amp Q Fa S S SS The settings are not applied until you restart the Document Centre Xerox Document Centre System Administration Guide Page 16 47 NOTE NOTE Token Ring If the token ring network interface is not installed this page is unavailable To specify token ring settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select Physical Connections in the directory tree Select Token Ring in the directory tree CentreWare r ice E Internet Services Ep Douce HE index Document Centre services jobs af status J properties maintenance support Token Ring FfDocument Centre B Description Rated Speed auto E W Configuration B Buina Counters MAC Address foo foo foo foo foo foo W Job Management Source Routing None El a Connectivity Physical Connections Save New Settings Restore Settings B Ethernet H Services Note Settings will not be applied until the Machine has been rebooted from the
187. ontains the name of the next available TIF file This name is controlled and incremented based on the Filing Policy specified in the job template NETSCAN XST contains the template information for the last file that was scanned It is also used as a job log for status and a source for the post processing of information XSMDESC DAT is an ASCII file containing the document name 0 50 characters Page 20 22 Xerox Document Centre System Administration Guide K At this point the file can be imported into any software application L Scanning is now ready to operate Subsequent scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen M The installation process is now complete Centre Ware w S 2 n 2L 3 gt Ce N Xerox Document Centre System Administration Guide Page 20 23 Set Up Scanning FTP File Transfer Protocol Before you start Set up options Prior to starting the installation procedure perform the following 1 Ensure that the Document Centre is connected configured and operating correctly as a network printer Ensure that FTP Services are running on a platform on the network If FTP Services is running on a Windows NT server ensure that Allow Only Anonymous Connections is NOT selected Create a user account for the scanner If the account is created on a Windows NT server select User
188. or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 4 Enable the Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button Page 16 4 Xerox Document Centre System Administration Guide b Wait for the screen to refresh and press the Network Setup button 5 Press the TCP IP Options button 6 Press the HTTP IPP button Then press either the Enable or Disable button as desired 7 Press the Exit Tools button a Q Q m S Le Q S wa SS Xerox Document Centre System Administration Guide Page 16 5 Browser Configuration Supported Environments and Web Browsers for the Document Centre 490 480 470 460 ST The table below lists the web browsers that can be used to monitor a Document Centre 490 480 470 460 ST in the supported operating system environments Operating Netscape Netscape Internet Internet Environment 4 0X 4 5X thru 4 7X Explorer Explorer 4 X 5 X Microsoft Y Y Y Y Windows 95 98 Microsoft Y Y Y Y Windows NT 4 0 Microsoft Y Y Y Y Windows 2000 Macintosh System Y Y N N 8 6 Mac OS 9 0 Solaris 2 5 2 6 SunOS 5 5 5 6 Solaris 7 Y Yy Y Y SunOS 5 7 Solaris 8 Y Y N Supported SunOS 5 8 with patch available
189. or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Set or Change the MAC address a Wait for the screen to refresh and press the Connectivity and Network Setup button 8 SJ 2L S S N b Wait for the screen to refresh and press the Physical Media button Ethernet or Token Ring c Press the Token Ring button d Press the Token Ring Settings button e Press the MAC Address button f Enter the six 6 hexadecimal pairs on the touch keypad separated by colons g When finished press Save h Press the Exit Tools button 3 Wait a MINIMUM of 7 minutes for the printer to reset The Network Controller is being reset and initializing with the new setup When complete a Configuration Report will print a Obtain the Configuration Report page from your printer and verify that your Token Ring Settings have been retained 4 Connect your Document Centre to the network with the appropriate cabling Xerox Document Centre System Administration Guide Page 2 5 Page 2 6 Xerox Document Centre System Administration Guide 3 Dynamic Static IP Addresses and WINS Before you start NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address
190. or users with their own file space allocation A disadvantage of the Overwrite policy is that with a shared document repository users will overwrite other users files possibly before the file is retrieved by the user An advantage of the Append policy is that no data is lost because users share a document repository A disadvantage of the Append policy is that disk space may quickly be consumed if not managed properly This is espe cially true when each user has his or her own file space An advantage of the New Exact policy is that it checks to see if any files already exist in the document repository If there are no files in the repository the newly scanned files are sent to it A disadvantage of the New Exact policy is that if there are files stored in the repository the scan job is aborted An advantage of the New Auto Generate policy is that it cre ates a new directory structure based on the time and date of creation into which the images are filed A disadvantage of the New Auto Generate policy is that while this may seem like the safest policy choice it also requires more disk space than the Overwrite policy Optical Character Recognition OCR If you are using the OCR capabilities of Visioneer PaperPort and TextBridge it is recommended that you use the Text image quality selection and the highest resolution possible This will ensure optimum OCR capabilities Page 20 34 Xerox Document Centre System Administ
191. ork c Click on the symbol next to Network Services d Double click on Start File and Print Client e Close the Logons window f Double Click on Shared Resources and Network Connections g Close the Connections Window h Entera valid user password the one entered at the client installation i Select the Connections tab of these property pages j Select the Create connection button k Set the resource type to Printer Xerox Document Centre System Administration Guide Page 13 5 0 p q r s t u v w y Enter the machine s hostname in the Server field Select the desired lpt port Verify that the Connect to resource at logon button is selected Place the cursor in the server field and press the Enter key on the keyboard Click the OK button after the share name appears in the Resource window Close the Shared Resources and Network Connections Properties window Double click on the Connections Icon Double click on Printers Close the Connections window Double click on Printer in the Printers window DO NOT CHOOSE THE NETWORK PRINTER OPTION Enter a name for the local queue in the Printer window Overwrite the printer that already appears with something unique this does not have to be the share or hostname of the printer Make sure the cursor is still in the printer window and press the Enter key on the keyboard Select familiar w OS 2 if prompted Highlig
192. ork Management Protocol SPX Sequential Packet Exchange TCP Transmission Control Protocol TCP IP Transmission Control Protocol Internet Protocol A collection of bits comprising data and control information formatted for transmission from one node to another A system in which two or more nodes or processes can initiate communications with each other Usually describes a network in which all nodes have the ability to share resources with other nodes So that a dedicated server can be implemented but is not required A representation of the hierarchical nature of a protocol suite A hierarchical set of related protocols Memory in which data is temporarily stored for processing A TCP IP protocol governing the translation of a DLC Data Link Control address to an IP Internet Protocol address Glossary A device that regenerates and often amplifies signals to extend transmission distance It is independent of protocol and media Coaxial cable with 50 ohm impedance used by Thinnet Eight wire modular connectors for Ethernet Token Ring StarLAN networks and some phone lines TCP IP protocol governing network monitoring The implementation of SPP Sequential Packet Protocol by Novell TCP IP protocol governing sequenced data A protocol suite developed by ARPA Advanced Research Projects Agency Xerox Document Centre System Administration Guide Page 23 5 Telnet Thicknet Thinnet Token To
193. ork Accounting a Press the Network Accounting button b Press Save to retain the settings and continue Page 18 4 Xerox Document Centre System Administration Guide 4 Perform the Network Accounting Setup a b c d Press the Network Accounting Setup button Press the Enabled button Press the Save button to retain the settings Press the Exit Tools button 5 Verify Accounting is enabled a b Go to the network accounting server and 1 Activate the Document Centre Press the Job Status button on the front panel then press the Features button The Touch Panel should display a screen with two buttons One is the User ID button and the other is the Account ID button This indicates the system has enabled accounting successfully 50 S S S gt S lt S os a Open the application and configure it so that the TCP IP address or fully qualified domain name of Document Centre is entered as the destination for retrieval of data 2 Proceed to the next section of this procedure called Go to the workstations and Xerox Document Centre System Administration Guide Page 18 5 Go to the workstation and l Install Print drivers If print drivers have not already been installed use the CentreWare Network Services CD ROM to install print drivers Details for this are found in the document supplied with your printer entitled CentreWare Network Servic
194. page all print and scan job information in the Document Centre job queue and provides features which allow users to view and control jobs Jobs that are processed from Internet Services are named webclient in the Owner column Viewing the Active Jobs List 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Jobs tab or click Jobs in the directory tree The Active Jobs Page appears which contains job information The screen displays the job name the owner of the job job sta tus the type of job and the number of copies requested 3 Click Refresh Jobs to update job list and status information CentreWare ea ice Internet Services E Device L Index 5 Home Document Centre services jobs status properties maintenance support E delete job Active Jobs Copy Job Name Status Type Count proof jdoe pending i Name Test Location Lab m Refresh IP XXX XXXXXX XKX aes Address Status Power Saver Mode THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved 16 Internet Services Xerox Document Centre System Administration Guide Page 16 35 Deleting Jobs To delete job s from the jobs list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Jobs tab or click Jobs in the directory tree The Active
195. plate 16 90 Description 16 41 HTTP settings 16 69 Security 16 72 Public Repositories 20 11 R RAW TCP IP Printing 16 67 22 1 Refresh function Enabling 16 7 Repository Filing Policy 20 12 Repository set up for templates 16 85 S Scan Policy Append to Existing File 20 12 Do Not Save 20 12 Overwrite Existing File 20 12 Rename 20 12 Scan Settings 16 23 Properties 16 92 Scan to Fax settings Properties 16 94 16 95 Scan to File settings 16 93 Scanning 20 6 Overview 20 5 Private Repositories 20 12 Process 20 8 Repositories 20 11 Repository Sharing 20 35 Set Up Options 20 24 Set Up TCP IP 20 28 Templates 20 7 20 35 Scanning documents 16 17 Scanning functionality 16 17 Services Properties 16 77 Setting up distribution templates 16 19 SNMP 16 57 Community Names 16 58 Static Addressing 3 6 Status Tab 16 37 Support information 16 110 T TCP IP 16 55 Template functions 16 19 Template management 16 19 Template pool setup 16 88 Template settings 16 22 General 16 22 Scan 16 23 Templates Filing destination 16 26 Scan settings 16 29 Terminology 20 2 Testing print capability 16 104 TIFF 16 81 Token Ring 2 1 16 48 Tray status 16 39 Troubleshooting AppleTalk 17 11 Banyan VINES 17 13 E mail 21 17 Internet Services 16 111 Netware 17 5 Network Accounting 18 8 Network FAX 19 8 OS 2 17 9 Scan 20 36 U UNIX 7 1 Using Internet Services 16 12 y Viewing active alert messages 16 38 Viewing general status 16 37 Viewing support in
196. plates in the directory tree Select Repository Setup in the directory tree Select Fax Repository 0 from the Repository List drop down list CentreWare Internet Services 4 Ep ne Index a Home Document Centre services jobs status y properties maintenance support Properties Distribution Templates focument Centre B Description Repository Setup ip configuration ip Bilina Counters TCPAP Settings i Job Management Repository List Fax Repository 0 x Connectivit ii a ad Protocol TCPIP ER Services 2 GaPrinting NetWare Distribution Templates File Server IP Address 0 0 0 0 21 eo m genera Directory Path ip B Template Poo Setup Login Name Default Template Password 0 Machine Software FF Qilnternet Messaging Retype password H Authentication Server Apply New Settings Restore Settings THE DOCUMENT COMPANY Copyright Xe rox Corporation 1957 2001 al rights sened XEROX Select TCP IP for Protocols Type the IP Address of the File Server 8 Ry Q Z x Type the Directory path where the files will be stored nN o Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Xerox Document Centre System Administration Guide Page 19 3 Go
197. plication and print a test page to verify operation e If your print job does not print refer to the Troubleshooting section of this document to solve the problem Page 8 6 Xerox Document Centre System Administration Guide 9 Microsoft TCP IP Networks Before You Start NOTE Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If you have a DHCP server and it is set to provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the chapter in this document entitled Dynamic Static IP Addresses amp WINS Information in regards to static IP address configuration may be found within that section as well Xerox Document Centre System Administration Guide Page 9 1 a S x gt x If you have not already assigned TCP IP information The preceding sections assume that any IP address subnet mask gateway or host name necessary for network installation has already been assigned to the Document Centre If these components have not been configured please re
198. pter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment ta x S Z LS a Q gt This procedure assumes you have Macintosh computers equipped with an Ethernet card or Token Ring card that is connected to the network and you are currently printing using the AppleTalk protocol As part of the procedure in this section you will need to know the following information the AppleTalk Name you wish to assign to your printer and the AppleTalk Zone if used in which your printer will reside Xerox Document Centre System Administration Guide Page 14 1 Go to the Document Centre and Connect your Document Centre to the network with the appropriate cabling Access the Tools pathway a b c Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise Press the Go to Tools button Enable the AppleTalk protocol a b c d e Wait for the screen to refresh and press the Connectivity and Network Setup button Wait for the screen to refresh and press the Network Setup button Press the AppleTalk button Press the Protocol and Media button Press the Enable button If Physical Media buttons appear select either Ethernet or Tok
199. r at the same time to transfer files to different directories Existing Accounts A Document Centre can use an existing user account if the account is enabled for multiple logins The account for the scanner is no different from a user account It is a user account Logging in to Multiple File Servers The same Document Centre can log into more than one file server and transfer a file to a document repository but not at the same time This is similar to a user logging into more than one file server The scanner requires accounts in all file servers that it needs to access Page 20 14 Xerox Document Centre System Administration Guide Set Up Scanning NetWare Before You Start Prior to starting the installation procedure perform the following 1 Ensure that the Document Centre is connected configured and operating correctly as a printer 2 Use the SYSCON utility for NetWare 3 x or NWADMIN for NetWare 4 x to create a user account on the file server for the scanner 3 Create a directory on the file server to be used as a repository for scanned files Give the scanner user account all access rights to this directory except supervisor The repository name cannot exceed 8 characters NOTE Refer to the NetWare documentation for additional information When a document is scanned the Document Centre logs into the scanner user account with the user name and password transfers the file to the repository i
200. r the screen to refresh and press the Network Setup button 4 Enable the Protocol and Media a b c d Press the Microsoft Networks button Press the Transport and Media button Press the Enable button to enable the Microsoft Network protocols If Physical Media buttons appear Press the corresponding button to select either NetBEUI Ethernet or NetBEUI Token Ring After making your selection press Save Page 8 2 Xerox Document Centre System Administration Guide S Assign the Workgroup and Host names a You will be returned to the previous screen Press the Workgroup and Host button b At the next screen press the Workgroup Name button using the touch panel keys Enter the name of the workgroup in which you want the printer to appear then press Save c You will be returned to the previous screen Press the SMB Host Name button Using the Touch Screen enter the desired text for this item then press Save d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press Save You will be returned to the previous screen e Press Save again to return to the previous screen 6 Assign a Printer Name and Description a Press the Printer Description button b Press the Printer Name button Using the touch panel keys enter the desired text for this item When finished press the Save button twice to record the changes c OPTIONAL STEP Press the Printer Description button us
201. ration Guide Scan Templates e Use Xerox CentreWare Internet Services to create additional scan templates so users do not need to manually modify the default scan template for each scan job Sharing One Document Repository Among Multiple Document Centres e More than one Document Centre may use a document reposi tory Simply configure each Document Centre in a similar manner and create additional scan templates on each Docu ment Centre as needed gt S 3 go 2 WS s S SO N S N Xerox Document Centre System Administration Guide Page 20 35 Scan Troubleshooting You are here because a problem has been identified with the network scanning functions of the Document Centre Resolve any copier problems first Perform the corrective action that is recommended by the Document Centre User Guide Do not attempt to resolve a network scanning problem if the copier functions are not operating correctly A The image quality of the scanned image is not acceptable Be sure to select the appropriate image quality setting in the template you are using to scan the image Use the Image Quality Text setting for text documents and the Photo setting for grayscale images Also try selecting a scanner resolution of 1 2 to 2 0 times the screen frequency of the device that the file will be displayed or printed on The optical character recognition OCR application you are using with the scanned image does not
202. re If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses amp WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may proceed to the next section Page 11 2 Xerox Document Centre System Administration Guide Go to the server and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further 1 Verify the correct software is loaded a b At the Desktop right mouse click the Network Neighborhood icon and select Properties Click on the Protocols TAB and verify that the TCP IP protocol has been loaded Select the Services TAB and verify that Microsoft TCP IP Printing is loaded If this software is not present install it using the documentation provided by Microsoft Then return to the next step in this document 2 Add the printer a b c d e Open the Control Panel and double click Printers icon Double click Add Printer The Add printer Wizard starts Verify that My Computer is selected a
203. re Settings to return the settings to their previous values Page 16 102 Xerox Document Centre System Administration Guide SMB Windows NT 4 and Windows 2000 To specify the SMB Default Domain and Alternates 1 Refer to Authentication Server General setting steps 1 5 2 Type in the Domain name 3 Type in the name s for Alternate Domain 1 2 CentreWare ice Internet Services a Devica i 2 Index al Home Document Centre services jobs i status properties maintenance support eDocument Centre B Description Billing Counters ip Job Management Default Domain Domain Alternate Domain E Connectivity Alternate Domain 1 C Services Alternate Domain 2 Qi Printing Distribution Templates HA Machine Software internet Messaging Apply New Settings E Authentication Server Restore Settings JE THE DOCUMENT COMPANY 9 are Copyright Xerox Corporation 1997 2000 All rights reserved 2 help 4 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values el Q amp Q Q m gt S A Q amp Q Le S S SS Xerox Document Centre System Administration Guide Page 16 103 Testing the Document Centre Maintenance Testing the Document Centre explains how to print a test page configuration report view a font list and insta
204. re System Administration Guide Administration Logon The Network administrator factory default username and password for the embedded HTTP server is listed in the following table It is the same logon that is required for access at the Document Centre This logon is needed when modifying Document Centre properties using Internet Services For details on modifying Properties see the section entitled Accessing the Document Centre Properties Embedded HTTP Server Administrator Logon Administrator Username admin Administrator Password 1111 It is recommended that you change this password after the initial logon to prevent unauthorized access to the HTTP server How to change the Administrator Password 1 Go to the Document Centre control panel 2 Enter the Tools pathway a E 5 a Press the Access A or button SE aa b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Press the Access and Accounting button 4 Press the Tools Mode Access button 5 At the next screen press the User Number field When the background of this field turns black use the numbers on the keypad to enter a new number Record this number and keep in a safe place 6 Press the Close button Then press Exit Tools Re enter the Tools menu to validate t
205. re stored To specify template pool setup settings for TCP IP 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Template Pool Setup in the directory tree rene Services is j g Device B ind gt i y Index Document Centre ay Home 18 services jobs status y properties maintenance Support Properties Distribution Templates FfDocument Centre e Template Pool Setup Configuration e Counters TCP IP Settings ob Managemen E Connectivity Fy cea S rvices NetWare E Printing eC if if a Protocol TCP IP B General File Server IP Address HA Printer Languages B PostScript w PCL Login Name py TEE HA Distribution Templates B General Retype password p Apply New Settings cs Machine Software Restore Settings Internet Messaging HA Authentication Server Directory Path Password THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 Al rights reserved XEROX 5 Select TCP IP for Protocols 6 Type the IP address for the repository server in File Server IP Address 7 Type the path for the repository in Directory Path 8 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password
206. rint Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print Xerox Document Centre System Administration Guide Page 17 5 Review the NetWare Settings area of the page and verify at the User Interface these items Ethernet or Token Ring depending on which is being used is ENABLED Frame Type matches the frame type of the Primary fileserver Primary File Server for NetWare 3 1X only is set to the name of the server that serves the print queue you have assigned to the printer Setting the Primary Server is extremely important on large networks NDS Tree for NetWare 4 X and 5 X NDS only is set for the correct NDS tree name NDS Context for NetWare 4 X and 5 X NDS only is set for the correct NDS Context Print Server Name is set for the name selected for this printer to act as a print server Print Server Password is set correctly for this print server Print out another Configuration Report page to verify the items you modified were set and retained VERIFY that the NetWare print queue assigned to the printer exists is accepting jobs and has a Print Server attached If the printer has not logged in reboot the printer Page 17 6 Xerox Document Centre System Administration Guide Microsoft NetBIOS NetBEUI Troubleshooting NetBEUI Troubleshooting Steps Obtain a Configuration Report from your printer 1 Enter the Tools path
207. rmation that may be helpful in identifying the cause of the problem Centre Ware S cs n 3 Q sS A Xerox Document Centre System Administration Guide Page 20 21 H The scanned file is transferred to a folder in the scanner account on the file server The XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third party software applications I At your workstation view or list the directory path for the scanner account on the file server The scanning operation created a folder named DOC XSM J Open the DOC XSM folder You should see several files in this folder 00000001 TIF 00000002 TIF for example are the individual TIFF images of the pages that were scanned There can be several TIFF files if the document has more than one page or if Append was selected for the Filing Policy and more than one document has been scanned Each page of the document is represented by a different TIFF file Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page NOTE The Document Centre supports TIFF File Formats NETSCAN DAT is an ASCII file which contains the names of the TIFF files scanned with the last scanning operation This file is updated after every successful storage of a TIF file NEXTNAME DAT is an ASCII file which c
208. rmation that they return to the device requesting service Consult the documentation supplied with your DHCP or RARP server software to verify what TCP IP information it can supply Your Document Centre can retrieve the following values from DHCP BOOTP and RARP servers TCP IP Address Host Name DHCP Only Subnet Mask Gateway TCP IP Address Broadcast Address DHCP only Domain Name DHCP only Preferred and Alternate DNS Server DHCP only Wins Server DHCP only Page 3 2 Xerox Document Centre System Administration Guide Go to the dynamic server and 1 Configure the DHCP BOOTP or RARP server with the TCP IP information you want assigned to your printer Use the documentation supplied with your server software for this task Go to the Document Centre and jo AEE JE Be 18 ago D 2 Connect your Document Centre to the network with the OS appropriate cabling 3 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 4 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the TCP IP Options button 5 Ena
209. rnet Services software and to perform many Document Centre set up and management tasks over the Internet General users can use the guide to perform tasks that do not require configuration access or administrative rights How to Get Help HTML HyperText Markup Language Help is provided with Internet Services You can access this online help by clicking the Help button in the bottom frame of the browser window and navigating the directory within Internet Services HTML Help includes descriptions of all of the features and options within Internet Services el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 3 Before You Start NOTE Your Document Centre device and workstation s must be connected to a network which has the TCP IP protocol enabled This procedure assumes you have a general knowledge of your network type and the operation of your Web Browser software and that your Document Centre printer has been assigned all TCP IP information Configure your printer To use Internet Services on the Document Centre 490 480 470 460 ST this feature must be enabled The procedure below is supplied to enable this feature or disable it if you do not wish to use Internet Services l Connect your Document Centre to the network with the appropriate cabling 2 Go to the Document Centre control panel 3 Enter the Tools pathway a Press the Access A
210. rotocol is Enabled AppleTalk Interface is set to Ethernet AppleTalk Name is set for the name selected for this printer to act as a print server and that the entry is spelled correctly AppleTalk Zone is set for the zone selected for this printer and that the entry is spelled correctly 4 Go to a workstation and VERIFY that the printer is visible in the Chooser Page 17 12 Xerox Document Centre System Administration Guide Banyan VINES Troubleshooting This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling Obtain a Configuration Report from your printer 1 Enter the Tools pathway a Pressthe Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print 3 Review the Banyan VINES settings 4 User Name PCPRINT Destination entered at the UI should match the User Name and the PCPRINT Streetalk ST name created at the Server 5 The User Password entered at the UI should match the Password entered for the User created at the Server Xerox Document Centre S
211. s 9 Select the workgroup from the Workgroup drop down list 10 Type the SMB Host Name and optionally type a descriptive comment in SMB Host Name Comment 11 Type the Share Name and optionally type a descriptive com ment in Share Name Comment 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Line Printer Daemon LPR LPD To specify LPR LPD settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree Xerox Document Centre System Administration Guide Page 16 65 el Q Q m gt A Q S 2L La SS 4 Select LPR LPD in the directory tree CentreWare 37 RO Internet Services Boon Index 0 Home Document Centre services jobs status if properties maintenance support LPR LPD Document Centre Description Protocol W Configuration W Billing Counters W Job Management Port Number 515 Connectivity Physical Connections Protocols Apply New Settings B AppleTalk w Banyan VINES Restore Settings W Netware y rerne Note Settings will not be applied until the Machine has been w SNMP reboote
212. s printer Page 6 6 Xerox Document Centre System Administration Guide 7 UNIX Networks Before You Start NOTE To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Ring Speed and Source Routing settings for your environment Your Document Centre now has DHCP LPR and NetBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may go right to the area within this section entitled Go to a Workstation and For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the section in this document entitled Dynamic Static IP Addresses amp WINS Information in regards to static IP address configuration may be found within that section as well Your Document Centre printer supports printing from a variety of UNIX platforms The procedure contained in this document will enable you to connect your printer in many of these environments Xerox Document Centre System Administration Guide Page7 1 S Z gt D N If you have not already assigned TCP IP information The preceding sections assume that any IP address subne
213. s restricts access to the IP addresses as they appear in the list For example if users connect through a proxy server to access a Document Centre the proxy server s IP address needs to be restricted to restrict the access of those particular users An asterisk can be used in the address as a wildcard Using the wildcard includes or restricts depending whether you are allowing or restricting access all host addresses and or subnet addresses For example 192 246 238 references a subnet 192 246 references a wider subnet 192 references the widest subnet and references all host addresses When a request is made to access the web site the embedded HTTP server checks the IP Address Permissions list to determine if the requesting IP address is allowed access The HTTP server begins at the top of the list and stops when it finds the first entry that matches the IP address requesting access If there are two entries that correspond to the same IP address the first one in the list is used The list explicitly determines access Page 16 72 Xerox Document Centre System Administration Guide therefore it is very important to be aware of the entries and their order in the IP Address Permissions list For example the list entry 192 246 238 indicates that only this subnet has access to the device The list entry 192 246 238 indicates that no client has access to the device since there are no granted permissions i
214. s tab or select Properties in the directory tree 3 Select Job Management in the directory tree CentreWare i Internet Services i p Device index Home Document Centre services jobs stat w properties maintenance support 1 roperties Job Management ocument Centre W Description Job Deletion All Users D Configuration W Billing outers Administrators Only Connect ay Apply New Settings Restore Settings TT THE DOCUMENT COMPANY XEROX F Copyright Xerox Corporation 1997 2000 Al rights reserved 4 help 4 Select All Users to allow any user to delete their own or any other job OR select Administrators Only to allow only users with administrative access password to delete jobs 5 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values Page 16 44 Xerox Document Centre System Administration Guide Connectivity This Connectivity section shows the available options for connecting your Document Centre to your network Connectivity allows you to view and modify network connections and protocols using your browser and Internet Services GUI For complete information on installing and setting up your Document Centre see the additional administrative documentation that came with your Document Centre Physical Connections Physical connections are the hardware and cabling that attach Document Centre
215. s the Save button twice to record the changes d You will be returned to the NetWare Options screen 5 Set the Frame Type a Press the Frame Type button b Select the frame type desired or Auto on Document Centre 490 480 then press Save to retain your changes and exit to the NetWare Options screen Q 5 S a Ta S S S SE 2e DR 5 6 N Z R Xerox Document Centre System Administration Guide Page 6 3 6 Set the Print Server Name and Password a b c d e Press the Print Server button Press the Print Server Name button and use the touch panel keyboard to enter the name you assigned to your print server it is recommended you use all UPPER CASE characters A default name will appear Use the backspace key it looks like an arrow pointing to the left to clear out the default name prior to entering your new name When finished press Save to retain the changes and return to the Print Server screen Press the Print Server Password button and use the Touch Screen keyboard to enter the print server pass word you recorded when you set up your print server and press Save Press Save to exit the Print Server screen and save your changes To change the desired SAP rate or its Poll Interval for your printer press the Rates button Press the box under SAP Rate or Poll Interval and enter the desired number from the keypad The default values are recommended When finished
216. s to a network You can configure Ethernet parallel port or token ring options from the Physical Connection pages of Internet Services Ethernet To set an Ethernet speed 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Physical Connections in the directory tree el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 45 4 Select Ethernet in the directory tree CentreWare 37 Internet Services mM Document Centre HA Device 8 aa Home i Index services jobs status properties maintenance support Document Centre B Description W Configuration W Biling Counters i Job Management E Connectivity Physical Connections Parallel Token Ring Protocols H Services THE DOCUMENT COMPANY XEROX Ethernet 10 Mbps z 00 90 27 ed 1a9e Save New Settings Restore Settings Note Settings will not be applied until the Machine has been rebooted from the Status Tab Rated Speed MAC Address Old settings will be displayed if this page is visited before the Machine has been rebooted Copyright Xerox Corporation 1997 2000 Al rights reserved 5 Select the speed Auto 10 Mbps or 100 Mbps from the Rated Speed drop down 6
217. select the delivery options 3 Enter the desired recipient information 4 Click the Apply New Settings button Category Setting Description Fax Delivery Immediate sends the fax immediately Delayed Send sends the fax at the Hour Minute and AM PM specified Recipients Enter Type the phone number and click the button with the Phone green arrow to add the number to the list Number Click the button with the red X to remove the number from the list Page 16 30 Xerox Document Centre System Administration Guide Document Management If you have document management software installed you can assign attributes to index sort and retrieve your documents CentreWare Internet Services 4 By Home Index Document Centre services jobs status properties maintenance support Bnew Kl delete copy Job Submission Distribution Templates Document Management Fields 3 Distribution Templates tes Field Name Field Label Default Value Edit Apply Factory Default Settings Copyright Xerox Corporation 1997 2000 All rights reserved THE DOCUMENT COMPANY XEROX 1 Select Add or Edit to add or modify the field attributes which will satisfy the requirements of your document management software 2 On the screen that appears make any desired addition or change to the Document Management Field 3 Ifthe Field Name
218. selected for the Filing Policy and more than one document has been scanned Each page of the document is represented by a different file Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page NETSCAN DAT is an ASCII file which contains the Centre Ware gt S Ce 3 Q sS A Xerox Document Centre System Administration Guide Page 20 31 Hints and Tips names of the TIFF files scanned with the last scanning operation This file is updated after every successful storage of a TIF file NEXTNAME DAT is an ASCII file which contains the name of the next available TIF file This name is controlled and incremented based on the Filing Policy specified in the job template NETSCAN XST contains the template information for the last file that was scanned It is also used as a job log for status and a source for the post processing of information XSMDESC DAT is an ASCII file containing the document name 0 50 characters K At this point the TIFF file can be imported into any software application that can accept TIFF files L Scanning is now ready to operate Subsequent scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen The installation process is now complete 1 Prior to performing the initial scan job verify the
219. ser names passwords groups and accounting information A standardized connector used with Thinnet and coaxial cable A network topology in which nodes are connected to a single cable with terminators at each end A network node that requests network services from a server Data transmission medium with a single wire conductor insulated EMI RFI Electromagnetic Interference Radio Frequency Interference A personal computer s primary microprocessor chip Network access method using contention similar to CSMA CD used by LocalTalk networks Unlike CSMA CD in this method the sending node requests permission to send from the intended receiving node If the receiving node responds with a clear to send signal transmission begins Page 23 2 Xerox Document Centre System Administration Guide CSMA CD Carrier Sense Multiple Access Collision Detection DB 9 DNS Domain Name Service DOS Disk Operating System EMI RFI Electromagnetic Interface Radio Frequency Ethernet EtherTalk FTP File Transfer Protocol GUI Graphical User Interface Half Duplex IEEE Institute of Electrical and Electronics Engineers Internet Network access method in which nodes contend for the right to send data If two or more nodes attempt to transmit at the same time they abort their transmission until a random time period of microseconds has transpired and then attempt to re send A standardized connector with
220. server and two alternate servers With DNS support the Document Centre can be accessed by host name as well as by IP address General The General setting specifies the authentication scheme that the Document Centre will be interfacing with on your network CentreWare 7 Internet Services 4 Ep ns Index Document Centre services jobs status properties maintenance support F C Connectivity Al General 5 Services Authentication Type Kerberos Solaris aa ineng Kerberos Windows 2000 HA Distribution Templates i CN l4 HG Machine Software p DS Novell 4 5 Internet Messaging SMB Windows NT 4 EG Authentication Server SMB Windows 2000 i THE DOCUMENT COMPANY ej 2 XEROX 9 help Copyright Xerox Corporation 1997 2000 All rights reserved 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Authentication Server in the directory tree 4 Select General in the directory tree Click to select the Authentication Type el Q amp Q Q m gt S A Q amp Q Fa S S SS Kerberos Solaris Xerox Document Centre System Administration Guide Page 16 99 Kerberos Windows 2000 NDS Novell 4 5 SMB Windows NT 4 SMB Windows 2000 Kerberos Solaris To specify the Default
221. sfies Blue Angel criteria for environmental acceptability in terms of machine design manufacture and operation Whilst the information in this Guide is correct at the time of first publication Xerox reserves the right at any time to change the information without notice Changes are made periodically to this document Changes and technical updates will be added in subsequent editions ii Xerox Document Centre System Administration Guide The Document Centre ST model includes software provided by the Internet Software Consortium Copyright c 1995 1996 1997 1998 1999 2000 2001 The Internet Software Consortium DHCP All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of The Internet Software Consortium DHCP nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission This Software Is Provided By The Internet Software Consortium And Contributors As Is And Any Express Or Implied Warranties Inc
222. ss Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may connect your Document Centre to your network and go right to the section entitled Go to the Server Workstation and For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the chapter in this document entitled Dynamic Static IP Addresses amp WINS Information in regards to static IP address configuration may be found within that section as well To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment Xerox Document Centre System Administration Guide Page 10 1 and IPP Printing If you have not already assigned TCP IP information The preceding sections assume that any IP address subnet mask gateway or host name necessary for network installation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses amp WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to
223. ss from a DHCP server 9 Set Subnet Mask and Gateway Address a Press the Subnet and Gateway button b Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers from the keypad Page 3 4 Xerox Document Centre System Administration Guide c Repeat this process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press the Close button 10 Enable LP and LPR printing a Press the TCP IP Line Printer button b Press the Enable button NOTE While you can change the port number at which your Document Centre will accept lpr print jobs it is recommended that you do this ONLY with extreme caution as most lpr spoolers are set to send print jobs to the default port c Ifyou wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad Press Save d Press the Close button 11 Enable HTTP IPP a Press the HTTP IPP button At the next screen press the Enable button Then press Save b Press the Exit Tools button 12 Verify printer settings a Print a Configuration Report page to verify the TCP IP information was assigned correctly see step 7 gt N w gt S S 8 L gt A OS Addresses and WINS NOTE Update the lease time if necessary at the DHCP or BOOTP server depending on your printer usa
224. ss the Microsoft Networks button At the next screen press the Transport and Media button Press the Enable button to enable the Microsoft Network protocols If Physical Media buttons appear press the corresponding button to select either IP Ethernet or IP Token Ring After making your selection press Save Press the Workgroup and Host button Xerox Document Centre System Administration Guide Page9 3 f At the next screen press the Workgroup Name button using the touch panel keys Enter the name of the workgroup in which you want the printer to appear then press Save g Press the SMB Host Name this will set the NetBIOS name button using the Touch Screen keys enter the desired text then press Save h OPTIONAL STEP Press the SMB Host Description button and enter the desired text for this item then press Save i Press Save again to return to the Microsoft Networks screen j Press the Printer Description button k Press the Printer Name button using the Touch Screen keys enter the desired text for this item then press Save 1 OPTIONAL STEP Press the Printer Description button using the touch panel keys and enter the desired text for this item then press Save m Press Save again to return to the Microsoft Networks screen n Press the Connections button 0 Touch the Maximum Connections soft button on the Touch Screen and on the keypad enter the desired maximum connection number between 1 and 3
225. ssed They contain specific instructions that define the electronic document s format and details about how to file fax store or distribute a scanned document A default distribution template is provided for Internet Services Distribution templates created with Internet Services are stored on the Document Centre device Template Pool is a directory location on a server Templates can be created once and used repeatedly For example you may want to create a template with settings that you consistently use when scanning documents Then each time you scan you can select the template and not have to change the settings To access Distribution Templates 1 Access Internet Services 2 Click the Services tab or click Services from the Document Centre Home Page 3 Select Distribution Templates If Distribution Templates is not selectable Scanning is not enabled on the Document Centre or repositories have not been defined The list of available templates appears in the Distribution Template directory tree Page 16 18 Xerox Document Centre System Administration Guide Template Management Distribution templates can be created modified or deleted using Internet Services You can create a brand new template for your own use or modify an existing template If you want to Do this Create a new template 1 Access the Services Page and access Distribution Templates with customized 2 Create a
226. status 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree 3 Click Trays The paper supply including the paper s tray sta tus size color and type are displayed on the page Output tray status including the installed paper tray and its status also appears CentreWare Internet Services is Document Centre By Device Le lide Home services jobs y status properties maintenance support Paper Supply Paper Tray Status Size Color Type Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Bypass Tray 6 High Capacity Ready 6 5 x 11 Ready 8 5 x 14 Ready 11 x 17 Ready 8 5 x 11 Ready 8 5 x 11 Ready 8 5 x 11 Letter White Punched Legal White Plain Paper White Plain Paper Letter White Plain Paper Letter clear Transparency Letter White Plain Paper __ Output Destinations THE DOCUMENT COMPANY Paper Tray Status Copyright Xerox Corporation 1997 2000 All rights reserved XEROX 4 Click Refresh Tray Status to update the page with the latest tray status information el Q amp Q Q m gt S A Q amp Q Fa S S SS Xerox Document Centre System Administration Guide Page 16 39 View Document Centre Properties with Internet Services NOTE This section explains how to perform tasks using th
227. status of the device has changed click the Refresh Status button to reload status information from the device el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 37 Viewing Active Alert Messages Displays detailed information about a fault or problem The status code of the alert is also displayed for reference if Xerox customer support is needed To view alert messages 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree 3 Click Alerts Any active alert messages and status code are displayed on the page CentreWare Internet Services is Device 7 Home i Index Document Centre services if jobs if status properties z support Active Alerts Severity ratas Description Skill Level A 01 550 The machine is currently in No Power Saver Mode No user Intervention intervention is required Required Printing will start when a job is received from the network or a scan job is ready to print O Refresh Alerts THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 All rights reserved 4 Click Refresh Alerts to update the page with current alert information Page 16 38 Xerox Document Centre System Administration Guide Viewing Tray Status To view paper supply and output tray
228. t mask gateway or host name necessary for network installation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses amp WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may procede to the next section Page 7 2 Xerox Document Centre System Administration Guide Go to a workstation and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further Mount the CentreWare Network Services CD ROM Solaris SunOS HP UX and AIX users can load the CentreWare Print DCPR Tool Details are contained in the document entitled CentreWare Network Services Guide Add the printers host name TCP IP address hardware address to your etc hosts file or NIS database depending on your UNIX version Create a queue using the Centre Ware tool OR by using the native tools available in your operating system version Create a print job and send it to the printer Check your test
229. t of an address y SMP Examples Microsoft Networkin 192 246 238 is used to reference y LPRILPD a subnet of host addresses w Raw TCP IP Printing 192 246 is used to reference a wider subnet of host addresses EHP 1922 is used to reference the W Configuration widest subnet of host addresses wl Restrictions is used to reference all host addresses H Services THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved 5 Enter an IP address 6 Click Grant The IP address is added to the IP Address Per missions list 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Page 16 74 Xerox Document Centre System Administration Guide NOTE NOTE To restrict permissions ON eet A Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field Click the Properties tab or click Properties in the directory tree Select Connectivity then select HTTP in the directory tree Select IP Restrictions in the directory tree Enter an IP address Click Restrict The IP address is added to the IP Address Per missions list Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values The settings are not applied until
230. tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree el Q Q m gt A Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 67 4 Select Raw TCP IP Printing in the directory tree CentreWare _ ice E Internet Services a Device i 2 Index Home Document Centre services jobs status if properties maintenance support l Properties Raw TCP IP Printing ChDocument Centre B Description Protocol M enabled W Confauration W Billing Counters W Job Management Transport TCPAP Gi Connectivity Port Number jroo Physical Connections HA Protocols B AppleTalk Apply New Settings Banyan VINES W NetWare Restore Settings lu TPA w SNMP Note Settings will not be applied until the Machine has been w Microsoft Networking rebooted from the Status Tab W LPRILPD w miaa Old settings will be displayed if this page is visited before the mi n Machine has been rebooted Physical Connection Ethernet BAHP H Services THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights reserved 5 Select Protocol Enabled to enable Raw TCP IP Printing 6 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre
231. te new directories Record the NDS Tree if applicable Context if applicable login name Server Volume home directory and password of this account for use during this procedure 8 Ry x T Q amp Q Z x Xerox Document Centre System Administration Guide Page 19 5 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Repository Setup in the directory tree Select Fax Repository 0 from the Repository List drop down list CentreWare 7 Internet Services 4 B kg i 2 Index Document Centre services jobs status J rroperiee maintenance support J Properties Distribution Templates document Centre Description Repository Setup contiauration i Biling Counters NetWare Settings W sob mansaement Repository List Fax Repository 0 x Fe Connectivit P ad Protocol TCPAP Services Printing NetWare E Ql distribution Templates Server Name a Server Volume T NDS Context Ehpetaut Template NDS Tree H C Machine Software Pi Directory Path H G internet Messaging Authentication Server Login Name Password Retype password Apply New Settings Restore Settings THE CUMENT Ci ia once Cr comet Comer 1 an arane am Brew 6 Select NetW
232. ter a Subnet Mask and Gateway Address a Press the Subnet and Gateway button b Press the soft buttons one at a time on the Touch Screen for each Octet of the Subnet Mask and enter the numbers from the keypad c Repeat this process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press the Close button The Broadcast Address will be calculated automatically 8 To enable LP and LPR printing a Press the TCP IP Line Printer button b Press the Enable button While you can change the port number at which your Document Centre will accept lpr print jobs it is recommended that you do this ONLY with extreme caution as most lpr spoolers are set to send print jobs to the default port c If you wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad Press Save Page 3 8 Xerox Document Centre System Administration Guide 9 Enable HTTP IP a Press the HTTP IPP button b Press Enable c Press Save 10 Printa Configuration Report page to verify the DocuCentre TCP IP information was assigned correctly a b c d e f Repeat Steps 3a and 3c Select System Setting Select Configuration Report Select Print Configuration Report Now Press the Cancel button Press the Exit Tools button Xerox Document Centre System Administration Guide Page 3 9
233. ter call set up Modification connection to external control software or to external control apparatus not authorised by Xerox will invalidate the product s certification Xerox Document Centre System Administration Guide ix Xerox Document Centre System Administration Guide Table of Contents 1 Introduction How to Use this Document iles EEEE 1 2 Document Centre Options sors nee ns dde ceed host 1 3 Conventions used in this document 1 4 Other Sources of Information 1 5 ST Model Features nn ss oh tne add ee ee 1 7 2 How to Connect to Ethernet or Token Ring Networks Before You Connect to a 100BaseT Ethernet Network 0 cccccccccceceesssecceeeeeeenseaees 2 1 How to set the Ethernet Speed ssh tatin 2 2 Before You Connect to a Token Ring NetWork 2 3 How to set the Ring Speed and Source Routing 0 0 cece ceecesecneeeceeeeceeeeaees 2 4 How to set the Hardware MAC Address 2 5 3 Dynamic Static IP Addresses and WINS B TOrS VOU Start NESS a ii htop eet eels li ca has a 3 1 Dynamic Addressing DHCP BOOTP or RARP 3 2 Static Addressinpsss es int en lies dete shee E eal ate ea 3 6 Windows Internet Name Service WINS Installation 3 10 Where to go front here mit nn te eee care ee 3 13 4 CentreWare Device Admin Wizard Before VOUS tarts ves none nina nn Sn a ela a 4 1 Go to the Document Centre and 4 2 Go tothe workstation hd iranien O 4 3 Go to the Document Centre and
234. the PC has access to the scanner Other users cannot scan documents without interrupting the person using the scanner and PC This is inconvenient and inefficient Traditional Scanning 2 S 3 T gt a nm SJ S S A S AQ Xerox Document Centre System Administration Guide Page 20 5 Scanning with the Document Centre NOTE Using the Document Centre multiple users can scan and store documents without multiple scanning devices Using the power of the local area network multiple users can access the scanner and use it to scan their documents Scanning with the Document Centre is accomplished through the use of a file server The file server is used as a temporary storage location for the scanned document file After scanning and storage on the file server the file can be manually retrieved by a user at a network workstation Automatic retrieval of the scanned document to a workstation is possible using Xerox s CentreWare Network Scanning Services Refer to the Network Scanning Services Guide for more information A dedicated file server is not required The Document Centre can store documents on an existing file server To perform network scanning the Document Centre is installed on alocal area network The protocol of the local area network must be NetWare SPX IPX or TCP IP For the user to retrieve the scanned document file it must be transferred to a file server
235. the appropriate TCP IP settings you may proceed to the next step Page 10 2 Xerox Document Centre System Administration Guide Go to the Server Workstation and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further 1 Verify the correct software is loaded a At the Desktop right mouse click the My Network Places icon and select Properties Right mouse click on the Local Area Connection icon and verify that the Internet Protocol TCP IP protocol has been loaded 2 Add the printer a Open Control Panel and double click the Printers icon and IPP Printing b Verify that Network Printer is selected and click Next Re a S S S N a 2 S c The Locate Your Printer screen will appear d Follow the steps to Create a LPR printer OR Create an IPP printer in the right column To create a LPR Printer a Select Local Printer deselect Automatically detect and install my Plug and Play printer Click Next b Select Create a new port and choose Standard TCP IP port from the pull down menu Click Next twice c Enter the Printer Name or its IP address The Printer Name can be either the Host Name or the SMB Host
236. the document supplied with your Document Centre entitled CentreWare Network Scanning Services Guide 2 AS Q as S 2 La For installation instructions on connecting your Document Centre as a scanner without the use of CentreWare refer to the section in this document entitled Scan Setup without CentreWare The Document Centre also supports Network Accounting software For installation instructions on connecting to an OfficeTrac server refer to the section in this document entitled Network Accounting The Document Centre supports Network Fax Solutions that allow it to be used as a high speed fax device For installation instructions on connecting to a hardware or software solution refer to the section in this document entitled Network Fax Solutions Xerox Document Centre System Administration Guide Page 1 3 Conventions used in this document This symbol indicates that entries will be made on the printer s keypad or Touch Screen This symbol indicates that entries will be made at a workstation or fileserver NOTE When you see this text in the left margin it indicates the text to the right is of special importance and should be read before proceeding Page 1 4 Xerox Document Centre System Administration Guide Other Sources of Information Setup and Copy Scan Fax features information e The Reference Guide provides detailed information about all features and s
237. ties Y maintenance support Index Printer Fonts C Machine Software C Print Test Page Printer Fonts Samples All PostScript and PCL Fonts Only PostScript Fonts Only PCL Fonts Name EX5 Print Font Samples Location IP Address Status warnin View by Font Type All PostScript and PCL Fonts Type Persistence ACaslon ltalic PostScript Permanent ACaslon Regular PostScript Permanent ACaslon Semibold PostScript Permanent DE Refresh Status ACaslon Semibolditalic PostScript Permanent AGaramond Bold PostScript Permanent THE DOCUMENT COMPANY Copyright Xerox Corporation 1997 2000 All rights reserved pr pyright poration 1997 2 ghts re el Q amp Q Q m gt S A Q amp Q Le S S Ll SS Xerox Document Centre System Administration Guide Page 16 105 Install Machine Software Install Machine Software provides installation or upgrade of the Document Centre ESS software Contact your Xerox representative or check the Xerox web site for the machine software file that you will need To install upgrade machine software 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Maintenance tab or click Maintenance on the Home Page Select Machine Software at the top of the Maintenance Page 4 When prompted enter the administrator name and password for the Document Centre
238. tion Guide NOTE In the Printing section of the screen select options according to your job requirements Type in the number of copies needed Select other options such as two sided printing orientation stapling or output destination for your job from the drop down lists Paper options such as tray size media type and color Type an Account and User ID for accounting The Accounting fields are only visible if accounting is enabled on your Document Centre Types of Printing Immediate Prints as soon as the Submit Job button is pressed Proof Prints one set of multiple copies to allow for review After review you may release the remaining sets for printing or delete the job to make changes Delayed Set the hour and minute and select AM or PM to print a job at the specified time Secure Enter a password four digit number to enter at the Document Centre keypad for documents that need to be kept secure In the Delivery area of the screen select the desired type of printing See the table above for a description of each In the File Name text entry box at the bottom of the screen type the path and file name or click the Browse button to locate the print ready file to process When finished with your selections click Submit Job to process your job Click OK if prompted Wait for Job Submission screen to reappear before exiting so your print job will not be deleted el Q Q m gt A Q amp Q
239. to the Troubleshooting section in this document to correct the problem 6 Repeat this Go to a workstation and procedure at each workstation that will print to this printer Xerox Document Centre System Administration Guide Page 5 5 Page 5 6 Xerox Document Centre System Administration Guide 6 Novell NetWare 3 1x or 4 x 5 x in Bindery Mode Before you start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks section to configure the Ring Speed and Source Routing settings for your environment Q amp Q S gt D S N RQ 3 R Ne x i R PN OS L T S 2 gt 5 2 SS The CentreWare software supplied with your printer can be used to set up your printer on your Novell network For details refer to the document entitled CentreWare Network Services Guide This procedure assumes you ran PCONSOLE to set up a print server Please refer to the documentation supplied by Novell to complete this task Record precisely observe upper and lower case punctuation etc the following the Primary Server name Frame type used Print Server name Print Server password and the Queue name assigned Xerox Document Centre System Administration Guide Page 6 1 NOTE ALL Print Servers you create must have a password When your printer will service queues on multiple fileservers the Print Server name must be the same on all fileservers a
240. tre to your network with the appropriate cabling Enter the Tools pathway a Press the Access A or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button Enable the Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the NetWare button d Wait for the screen to refresh and press the Protocol and Media button e Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save Set the Frame Type a Press the Frame Type button b Select the frame type desired or Auto on Document Centre 490 480 then press Save to retain your changes and exit to the NetWare Options screen Page 5 2 Xerox Document Centre System Administration Guide S Set the NDS Settings a Press the NDS Settings button Novell suggests using typeful names when entering Name Context and Directory Service Tree information TYPEFUL NAME EXAMPLE cn contextname ou organization o company c country b Atthis screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides To access numeric characters and punctuation press the More Charact
241. tree 5 Select a repository from the Repository List drop down list CentreWare yj ve a Internet Services evice sat Home i index Document Centre services if jobs status y properties maintenance support Properties Repository Setup fDocument Centre B Description NetWare Settings W Confauration Repository List Document Repository 0 Billing Count La una Counters Protocol TOPAP ip Job Management H A Connectivity NetWare HA Services Server Name QPrinting Server Volume w General Printer Languages NDS Context B PostScript NDS Tree N wec Directory Path WEE irectory Pal Distribution Templates Login Name w General Password LT w Rep p W Template Pool Setup Retype password Default Template E TE DOCUM TONDO Copyright Xerox Corporation 1997 2000 Al rights reserved 2 help XEROX 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 10 Type the path for the repository in Directory Path 11 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password Xerox Document Centre System Administration Guide Page 20 19 3 T m gt a gt A SJ 3 Q A S
242. tworks Before You Start NOTE Your Document Centre may be installed on your network using Novell NDPS The Xerox NDPS Agent Documentation and Print drivers are available from the Xerox Web Site www xerox com To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment The CentreWare software supplied with your printer can be used to set up your printer on your Novell network For details refer to the document entitled CentreWare Network Services Guide This procedure assumes you ran NWADMIN or PCONSOLE to set up a print server object Please refer to the documentation supplied by Novell to complete those tasks Record precisely observe upper and lower case dot notation etc the following the NDS Tree NDS Context Name frame type Print Server Name and the Print Server password that was assigned Xerox Document Centre System Administration Guide Page 5 1 x S of SZ wee on Sb Z 3 ws S NOTE ALL Print Servers you create must have a password When your printer will service queues on multiple fileservers the Print Server name must be the same on all fileservers and the Print Server password must be the same on all fileservers Go to the Document Centre and oss ea ge 000 S ooo lt oo 1 Connect your Document Cen
243. ur Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Banyan VINES in the directory tree CentreWare EX Devi a Internet Services 4 F ome SA Home i Index Document Centre services jobs status if properties maintenance support Properties Banyan VINES Document Centre B Description W Configuration W Biting Counters Physical Connection Ethernet W Job Management E Connectivity KONNA RRXO0I027ED1ASE DE Qi Physical Connections New User Password a Protocols B AppleTalk Retype New Password Fr y Nee Print Service Name RPX009027ED1AJE DE Protocol I enabled Microsof Networking Apply New Settings LPR LPD Wu Raw TCP IP Printing Restore Settings HAHP a Services Note Settings will not be applied until the Machine has been rebooted from the Status Tab THE DOCUMENT COMPANY XEROX Copyright Xerox Corporation 1997 2000 Al rights res 5 Select Protocol Enabled to enable Banyan VINES 6 Type a PCPRINT user name in User Name un Q m a Le ee S iS y SS Xerox Document Centre System Administration Guide Page 16 51 7 Type a New User Password for the PCPRINT user name and then confirm this password by typing
244. ur changes and return to the NetWare Options screen Press the Primary File Server button At this screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides To access numeric characters and punctuation press the More Characters or 123 button When finished press Save Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Page 5 4 Xerox Document Centre System Administration Guide Go to a workstation and l Use the CentreWare Network Services CD ROM to install print drivers on a Windows based workstation Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 5 Novell NetWare 4 X 3 Open an application and print a test job CA T S zZ a 2 M Le X ld S 4 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 5 If your test job does not print refer
245. values Tagged Image File Format TIFF To view TIFF settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree Select Services then select Printing in the directory tree 4 Select Printer Languages in the directory tree Select TIFF in the directory tree The TIFF version displays on the page el Q Q m gt S ny Q S 2L La SS Xerox Document Centre System Administration Guide Page 16 81 NOTE NOTE Distribution Templates Distribution templates specify the default scanning template options used for scanning with Internet Services The default distribution template is accessed from the Services Page by users but is defined by Network Administrators from the Distribution Template Properties Page The Document Centre includes a system template that is available from the embedded HTTP server This template has factory settings The first step is to create a default template for users and then save it with a new name You can use the factory template settings or customize the settings for your site Once the default template is available it can be modified for personal use and saved as a custom template by users You can create a default template specifically for Scan to File or Scan to Fax Faxing on the Document Centre is only available with an external
246. vant directives and referenced standards can be obtained from your XEROX Limited representative or by contacting Environment Health and Safety XEROX Limited PO Box 17 Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND Tel Number 44 0 1707 353434 Xerox Document Centre System Administration Guide WARNING This product is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorised alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local XEROX Limited representative for a list of approved accessories WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken WARNING Shielded cables must be used with this equipment to maintain compliance with Council Directive 89 336 EEC Xerox Document Centre System Administration Guide v The Electricity at Work Regulation in England and Wales UK ONLY Electricity at Work Regulations The Electricity at Work Regulation 1989 came into force in England and Wales on the April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical system in their premises are constructed maint
247. way a Press the Access A or button 80 x SS 2s Q a zZz oS NS RS Pen Es b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print Xerox Document Centre System Administration Guide Page 17 7 Review the NetBIOS area of the page and verify at the User Interface these items NetBEUI Protocol is Enabled Interface is set to Ethernet NetBEUI or Token Ring NetBEUI depending on which is being used Host Name is set for the NetBEUI name selected for this printer Printer Name is set for the name selected for this printer to act as a print server WorkGroup is set for the name of the desired NetBEUI workgroup for this printer Number Connections is 8 or greater Connection Timeout is between 100 and 9999 If any changes are made at the User Interface exit the Tools menu to reset the printer Print out another Configuration Report page to verify the items you modified were set and retained Page 17 8 Xerox Document Centre System Administration Guide OS 2 Troubleshooting TCP IP OS 2 Troubleshooting Steps
248. will ask for confirmation of the test print if the page printed click Yes If it did not print run the Printing Troubleshooter in NT 3 Send a test job to the printer a Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects b If your print job does not print refer to the Troubleshooting section in this document to correct the problem Page 11 4 Xerox Document Centre System Administration Guide Go to the workstation and NOTE This procedure assumes that any TCP IP components necessary for network installation have already been assigned to the Document Centre If these components have not been configured please refer to the appropriate information contained within the section entitled Dynamic Static IP Addresses amp WINS before continuing further l Verify that the TCP IP protocol stack is loaded 2 Use the CentreWare Network Services CD ROM to install print drivers Details for this are found in the document sup plied with your printer entitled CentreWare Network Ser vices Guide 3 Connect the printer that you just created to the shared resource on the server 4 Open an application on the workstation and print a test page to verify operation 5 Check your test job for quality and use the problem solving section of the Document Centre 490 480 470 460 Refer ence Guide for resolving print defects 6 Repeat this Go t
249. your settings have been retained 5 Connect your Document Centre to the network with the appropriate cabling Page 2 2 Xerox Document Centre System Administration Guide Before You Connect to a Token Ring Network If your printer is equipped with a Token Ring interface to avoid problems with your network you must configure the correct Ring Speed and Source Routing settings for your environment prior to connecting the printer to your network The default settings for the Ring speed and Source Routing are 16Mbps and None respectively If you do not need to change these then you do not need to read any further in this chapter NOTE As with any other Token Ring device connecting the Document Centre Token Ring card to your network while it is set at the incorrect Ring Speed can cause severe problems on your network Before you connect the printer to your network perform the procedure on the next page entitled How to set the Ring Speed and Source Routing 8 SJ 2L S N Ethernet or Token Ring Xerox Document Centre System Administration Guide Page 2 3 How to set the Ring Speed and Source Routing Ooo SS oO oO HOH i p l a b c l Enter the Tools pathway Press the Access A or button On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of
250. ystem Administration Guide Page 17 13 80 x SS 2s Q a 2 3 N S S T K 6 The Print Service name entered at the UI should match the name of the Print Service created at the Server 7 PCPRINT is the Destination configured for the Print Service at the Server 8 If any changes are made at the User Interface the printer will reset 9 Allow the printer approximately seven minutes to reboot 10 Print out another Configuration Report page to verify the items you modified were set and retained 11 Consult the table below for troubleshooting suggestions Printer busy Job reached the top of the queue and cannot print Check steps 3 4 5 above are Correct Check the PC port setup with the SETPRINT command Paper Format NA Job reached the top of the queue and an attempt to match the job format failed Change either the jobs format or the format of the destination printer to print the job Rejected Job is corrupted or an internal occurred Check or reinstall print drivers Cancelled Job was removed from the queue The queue configured timeout expired Check queue configuration Xerox Document Centre System Administration Guide 18 Network Accounting Overview The Document Centre when used in conjunction with Network Accounting solutions software or hardware provides the ability to control access to and monitor up to twenty networked Document Centr

Download Pdf Manuals

Related Search

Related Contents

Multimedia Processor for Mobile Applications (EMMA  Istruzioni per l`uso MEX 5  Istruzioni per l'uso  OWNERS SERVICE MANUAL  SQN-4S Series IV User`s Handbook  Mode d`emploi (1) : Comment utiliser une monographie  4. le fonctionnalisme dans la formation du traducteur      

Copyright © All rights reserved. Failed to retrieve file