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Xerox 4050 NPS Printer User Manual

1. Paper stocks wider than 9 0 inches 229 mm or longer than 14 3 inches 363 mm cannot be bound or stapled You selected Bound or a stapling option for the Finishing options but these options are not available for the paper size you are using Source DocuPrint Print Submission software Action Select another paper stock that is less than 9 0 inches 229 millimeters wide or less than 14 3 inches 363 millimeters long If you specify a Custom width for paper size make sure that you enter a width less than 9 0 inches or a length less than 14 3 inches Any paper size is valid except A3 420 x 297 millimeters and tabloid 17 0 x 11 0 inches Try to print your job again Paper stocks with a Custom paper type cannot be drilled Both the Drilled option and the Custom paper type option were specified Source DocuPrint Print Submission software DocuPrint print driver Action Select Standard for the paper type or deselect the Drilled option and resubmit your job Paper stocks with widths greater than 9 0 inches 229 mm cannot have lengths greater than 11 7 inches 297 mm You are using stocks that are both wider than 9 0 inches and longer than 11 7 inches Source DocuPrint Print Submission software Action Select paper stocks that are either less than 9 0 inches wide or less than 11 7 inches long Paper Weight must have a value between 60 and 413 g m2 You specified an invalid paper weight Source DocuPrint Print S
2. Source Action Paper stock widths cannot vary by more than 0 5 inches 13 mm Paper stocks were specified that differ by more than 0 5 inches 13 millimeters in width DocuPrint print driver Make sure that the paper sizes you specify differ by 0 5 inches or less Source Action Paper stock widths less than 9 0 inches 229 mm cannot be mixed with stock widths greater than 9 0 inches 229 mm You specified invalid paper sizes for the main paper stock and the Special Pages paper stocks For a single print job the DocuTech cannot register paper stock of two different widths For example you cannot select Tabloid 17 0 x 11 0 in for one paper stock and US Letter 8 5 x 11 0 in for another paper stock DocuPrint Print Submission software Examine the paper sizes that you specified for both the main paper stock and the Special Pages paper stock If you select a paper stock width less than 9 0 inches 229 mm for one paper stock make sure that your other paper stocks are less than 9 0 inches in width Alternatively if you select a paper stock width greater than 9 0 inches 229 mm for one paper stock make sure that your other paper stocks are greater than 9 0 inches in width Source Action Paper stocks wider than 9 0 inches 229 mm must have a length between 10 0 inches 254 mm and 12 5 inches 318 mm for the Booklet Maker You selected the Booklet Maker as the Finishing option in the Setup d
3. Log file is empty None of the specified documents can be cancelled NVMRead Failed Command Terminated PCL error ABORTING A PAGE Explanation action A diagnostic job has been initiated from the service mode No action required A document has been cancelled due to a decomposition error No action required PostScript Job was aborted Check the output to make sure there is no data loss The Job Pool Manager database may have been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it cannot successfully recover you can recover it through the Wizard Mode See Using Wizard Mode for the steps to recover the Job Pool Manager database An attempt to cancel a specific document failed This document was being processed at the time of the Cancel Document entry and is ineligible for cancellation The sequencer has been restarted No action required You tried to read from a disk that is not the same density as a previously read disk No action required Unless the disk is damaged the system automatically determines the correct format of the disk and performs the action you requested You rebooted the Printer Controller while doing something at the printer such as pressing a button or opening a door Power off the Printer Controller and power it on again To avoid this error always use the Halt System and Restart System commands There are no m
4. 2 If problem persists contact your service representative The printer is unable to calibrate the TAC 1 Press the Continue button 2 If it does not continue immediately you may need to wait a few minutes then press the Continue button again 3 If problem persists contact your service representative There is a non volatile memory NVM failure 1 Press the Continue button 2 If problem persists notify your service representative 48 28 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message H002 H014 H015 H017 H018 H019 H029 H031 H032 H033 H036 H037 NVM battery failure Shared line failure CDM board communication failure PHR failed memory communication test MIR failed memory communication test XER failed memory communications test Invalid Belt hole detection Fuser over temperature fault Fuser under temperature fault Fuser control zero cross fault Output module configuration fault HCFR failed memory or communication test Explanation action There is a non volatile memory NVM failure 1 Press the Continue button 2 If problem persists notify your service representative CPM could not communicate with any boards in the system PHR could not talk to MIR The problem is usually caused by a short in the shared line network 1 Press the Continue button 2 If problem persists
5. Action Can t add file to internal table lt path gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t create job ticket There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t create job ticket file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Can t get file from internal table lt gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t initialize SIGINT handler Your software has an internal error Write down the message and contact your system administrator Action Can t initialize SIGQUIT handler Your software has an internal error Write down the message and contact your system administrator Action Can t open job ticket file lt path gt The DocuPrint NPS printer is unable
6. Argument s is invalid The argument specified on the command line when launching XPPS is invalid Source DocuPrint Print Submission software Action Verify that the path and filename specified for the command line arguments are correct Argument is invalid Skip this argument and continue An argument specified on the command line when launching XPPS is invalid You can either skip processing of this argument only or skip processing of all arguments Source DocuPrint Print Submission software Action Verify that the paths and filenames specified for all command line arguments are correct Select OK to skip processing of the invalid argument only Select Cancel to skip processing all arguments Bound collated sets must contain between 7 and 125 sheets You selected Collated as the collation option Bound as the Finishing option in the Setup dialog and you have programmed fewer than 7 or more than 125 pages of Blank Page Inserts Source DocuPrint Print Submission software Action Perform one of the following steps e Select a Finishing option other than Bound if you wish to use fewer than 7 or more than 125 pages of Blank Page Inserts e Reduce the total number of Blank Page Inserts to some number greater than 7 or less than 125 if you wish to retain the Finishing option that you have selected 49 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES
7. No action required If problem persists notify your service representative The current charge value has exceeded 204 bits during cycle up of xerographics No action required If problem persists notify your service representative The transfer assist blade function failed to initialize because solenoids did not engage while level two is NVM enabled No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 35 PRINTER CONTROLLER MESSAGES Message J247 Transfer assist blade disengage failure J261 XAN realtime clock failure J322 TAC sensor dirty J334 Patch generator intensity at maximum J342 CAD loss at limit J343 Charge shield voltage at maximum J349 Cycle 1 2 measurement greater than 12 bits L020 FOR or BFR failed memory communication L034 Fuser fallen below preset temperature L035 IOT in power saver mode L044 Top tray capacity reached Explanation action The transfer assist blade function failed to initialize because solenoids did not disengage while level two is NVM enabled No action required If problem persists notify your service representative A XAN realtime clock failure has occurred No action required If problem persists notify your service representative The TAC sensor is dirty No action required If problem persists notify your service representative A patch generator
8. Action Close all open applications and exit Windows Restart Windows and try accessing the XDS software again You are not logged onto the print server for this printer or this is not a Novell NetWare server You have selected a print queue that is not assigned to any of the Network Servers to which you are currently attached Source DocuPrint print driver Action Perform one of the following e Select a print queue that resides on a Novell NetWare server to which you are attached e Attach to the Novell Network Server on which the print queue that you selected resides 49 48 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Your access rights to the file or directory are insufficient The minimum rights that are required are WRITE and CREATE The DocuTech ready file could not be saved to the named directory because you do not have write privileges for the directory DocuPrint print driver Perform one of the following e Select another directory in which to store the DocuTech ready file e Exit the XPPS software and contact your System Administrator to gain write access privileges for the specified directory If the problem persists note the message and contact your System Administrator for assistance MESSAGES GUIDE 49 49 WINDOWS WORKSTATION MESSAGES 49 50 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 49 Windows
9. 2 Restart system before trying to send print jobs from the Macintosh The AppleTalk server has shut down Restart system before trying to send print jobs from the Macintosh 256 AppleTalk nodes are already active on the network connected to the DocuPrint Printer Controller AppleTalk jobs cannot be submitted until the number of active nodes is reduced Notify your system administrator Invalid arguments have been used Restart the system If problem persists notify your system administrator This message occasionally appears when the system is first booted If AppleTalk jobs can be submitted successfully disregard this message The AppleTalk server has failed AppleTalk jobs cannot be submitted Restart the system The system nonvolatile memory is invalid The DocuPrint Printer Controller was brought up when the printer was powered down Power on the printer The DocuPrint Controller was powered on when the printer was powered down Power on the printer Too many jobs are in the queue to be printed No action required The system recovers when some of the jobs have finished printing The Job Pool Manager database is corrupted The system should recover from this situation but some information on print jobs may be lost If problem persists notify your system administrator Job Pool Manager cannot identify target data file Contact your service representative for assistance Some file corruption has oc
10. Contact your service representative immediately Contact your service representative immediately A fault in the charge system has been detected 1 Press the Continue button 2 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 31 PRINTER CONTROLLER MESSAGES Message H338 H340 H341 H344 H345 H346 H347 H348 H350 H351 H353 ESV2 drift fault Excessive charge loss from charge dicorotron to ESV1 Excessive charge loss from ESV1 to ESV2 Convergence timeout charge BE mode possible photoreceptor problem Convergence timeout charge area possible photoreceptor or cleaning problem Convergence timeout charge TL mode possible photoreceptor problem Convergence timeout modulated ROS modulated intensity at maximum Convergence timeout modulated possible cleaning problem Convergence timeout discharge ROS discharge intensity at maximum Convergence timeout discharge discharge area Electrostatic set points out of range possible massive cleaning problem Explanation action An ESV2 drift fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative An excessive charge loss from charge dicorotron to ESV1 has been detected 1 Press the Continue button 2 If problem persists notify your service representative An excessi
11. E226 Both paper trays low on paper Late arrival at pre transfer feeding from HCF Low toner in the system Low toner detected by toner sensor Late arrival at output tray switch while inverting Early arrival at output tray switch while inverting Clear entire IOT paper path and HCF paper path HCF vertical transport lead edge jam HCF vertical transport trail edge jam Bottom transport leading edge jam Explanation action 1 Close the left door 2 Press the Continue button The paper is too low or the unlock button has been pressed for both trays you selected 1 Open any selected tray 2 Load and close the paper tray 3 Press the Continue button The paper failed to arrive at the pre transfer jam switch while feeding from the HCF in the allotted amount of time 1 Clear area 2 2 Press the Continue button The dry ink is too low as determined by the system 1 Add dry ink 2 Close the left front door The dry ink is too low as determined by the dry ink sensor displayed at the end of the jam 1 Add dry ink 2 Close the left front door The paper failed to arrive at the output tray jam switch while inverting in the allotted amount of time 1 Clear area 5 2 If fault persists check fuser for an accordion jam 3 Press the Continue button The paper arrived early at the output tray jam switch while inverting 1 Clear area 5 2 Press the Continue button A job has no
12. PRINTER CONTROLLER MESSAGES Message lt EMERG gt Job Pool Manager Attempt to run JPM version d with wrong database version lt EMERG gt Job Pool Manager Error opening database d existing lt ERROR gt AppleTalk Out of memory in s lt ERROR gt AppleTalk GetZoneList requested timed out with no reply lt ERROR gt Job Pool Manager Complete job lt jobid gt found in active queue status changed to Inactive lt ERROR gt Job Pool Manager Complete job lt jobid gt found in active queue status changed to Processing lt ERROR gt Job Pool Manager DB error d in d__findnm called from EnumerateFilters lt ERROR gt Job Pool Manager Insufficient values stored for attr d lt ERROR gt Job Pool Manager Job lt jobid gt in acquire process is not in DB lt ERROR gt Job Pool Manager Lpd translator Out of memory in s lt ERROR gt Job Pool Manager Out of memory in s lt ERROR gt Ipd translator Out of memory in d Explanation action Database and Job Pool Manager are incompatible Reinstall the system An unrecoverable database error has been detected All previous information about jobs will be lost Notify your service representative Memory has been exceeded causing the system to fail Restart the system This could be caused if the AppleTalk network connected to the printer has no routers or if the network is misconfigured or not connected properly If you are conn
13. Source DocuPrint Print Submission software Action In the Filename text box of the Destination dialog select or enter a file with a different directory path name or extension from the document file that you selected Make sure that the directory path of the file you enter or select resides on the same Network Server as your selected print queue The destination name must not have an extension of XJT You assigned the extension XJT to a file which is not a Job Ticket file Source DocuPrint Print Submission software Action Assign a different extension The destination of Save or Print amp Save requires a valid saved job location You selected a job destination of Save or Print amp Save but you did not enter a destination path for the DocuTech ready file Source DocuPrint Print Submission software Action Select the Destination option and enter a full pathname and filename for the DocuTech ready file The destination path must reside on the same file server as the selected print queue You selected a destination for your DocuTech ready file that does not reside on the same Network Server as the selected print queue Source DocuPrint Print Submission software Action Use the Directories list box to change the directory path for your DocuTech ready file to a location on the same Network Server as your selected print queue If you need to find out the name of the Network Server on which your print queue resides
14. You exceeded the limit of Chapter Starts that can be specified in the Chapter Starts dialog The maximum number of Chapter Starts is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that it requires the number of Chapter Starts you are applying You can delete any Chapter Starts that you no longer need Source Action The maximum number of Exception Pages has been defined You must reduce the number of page ranges to 50 or less before leaving the dialog box with the OK button You exceeded the limit of page ranges that can be specified in the Exception Pages Setup dialog The maximum number of special page entries is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that the document requires the variety of special paper stock options that you have created Delete any page ranges you no longer require Source Action The maximum number of Page Inserts has been defined You exceeded the limit of inserts that can be specified in the Page Inserts dialog The maximum number of inserts is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that it requires the number of Blank Page Inserts you are applying You can delete any Page Inserts you no longer need 49 28 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Th
15. e Select Collated and try to print your job again e Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple and try to print your job again e Enter another value in the Copies text box If you want an uncollated stapled print job you must enter a value between 2 and 70 Try to print your job again 49 10 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Copies must be 7 125 for uncollated bound jobs You selected Uncollated and Bound for the Finishing options but entered a value in the Copies text box outside the available range for uncollated bound jobs DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Bound and try to print your job again e Enter another value in the Copies text box If you want an uncollated bound print job you must enter a value between 7 and 125 Try to print your job again Source Action Covers can not use a paper stock with fields set to Printer default You have attempted to use a paper stock for a cover with a field s set to Printer default DocuPrint Print Submission software Perform one of the following actions e Choose a different paper stock e Deselect Printer default from the a
16. lt WARNING gt IOT Model Can t open logfile for read in ParseLogFile lt WARNING gt IOT Model nvma gt problems No Problem after nvm read of A meter Explanation action Information about the indicated job has been purged from the Job Pool Manager database and is no longer available using the Ul This message displays after a Dump Accounting Records command or when the system automatically removes accounting records if it has been installed with that option No action required An incomplete job was submitted to the system and has been removed No action required The Ipd protocol translator is up and running Jobs may now be submitted using the Ipr No action required The lpr protocol translator has been manually shut down No action required There is an error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required There is an error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required You have created a 65th virtual printer You may create more than 64 but the Chooser menu will display only 64 There is an error in the Macintosh application that is sending data to DocuPrint No action required if the job is printing normally If the job is not printing normally correct the Macintosh application error There is an error in the Macintosh a
17. A tray 3 or tray 4 feeder jam occurred but the paper was cleared from the feed head during cycledown The feeder takeaway roll clutch is turned on for a short period before the main drives go off 48 14 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E091 E092 E093 E094 E095 E096 E097 E098 E099 Vertical transport lead edge jam Vertical transport trailing edge jam Right front door is open Clear paper path behind right front door A jammed sheet was successfully purged Late arrival at pre transfer switch Late arrival at pre fuser switch Late departure from pre fuser switch Late arrival at post fuser switch Explanation action 1 Clear areas 1A and 2A 2 Press the Continue button The paper fed from either tray 1 or the duplex tray did not arrive at the vertical transport switch within the allotted time 1 Clear area 1 2 Press the Continue button The paper fed from any of the trays did not leave the vertical transport jam switch in the allotted time 1 Clear areas 1 and 2 2 Press the Continue button The door was open during printing 1 Close the right front door while the printer is in standby mode 2 Press the Continue button A job has not printed and completed a purge sequence Clear the entire paper path A tray 1 or tray 2 feeder jam occurred but the paper was cleared from the feed hea
18. Action Found printer configuration information in old INI file Would you like to move the configured printers to the new INI file XDS has discovered configured printers from an older Xerox document submission application and would like to make these configured printers available to you DocuPrint Print Submission software Select Yes if you wish to copy the configured printers from the old INI file to the new INI file Select No if you do not want this information to be copied Source Action If Uncollated and ordered Custom paper type are selected the Order Count must be 1 You selected Precut Tab or Custom ordered as the paper type and you have entered an order count other than 1 DocuPrint Print Submission software Change the order count to 1 or select another paper stock type Source Action If Uncollated and Precut Tabs are selected Tab Positions must be 1 Uncollated precut tabs can have only a tab position of 1 DocuPrint Print Submission software Perform one of the following actions to change the printing options that were selected from the Job Ticket e Select Collated and try to print your job again e Select a paper type option other than Precut Tab and try to print your job again e Enter a value of 1 for the tab positions and try to print your job again Source Action Jobs cannot use more than two ordered stocks More than two paper stocks for the job were
19. Convergence timeout color toner patch ADIO self test analog failure ADIO self test input failure ADIO self test output failure HCFR self test input failure HCFR self test output failure MC or Real Time ticks out of spec Waste roll bias voltage out of range Patches for charge control are out of range PHR self test input failure PHR self test input failure Explanation action A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative Machine clocks or real time per pitch is out of tolerance No action required If problem persists notify your service representative Note The failure may be caused by speed variations of the main drive or registration transport that will cause mis registration of the print or intermittent MC sensor or registration finger switch No action required If problem persists notify your service re
20. Custom ordered are being used by the covers that you have programmed and you selected Print on Side 2 or Print on Both Sides from the Printing list box in the Covers dialog DocuPrint print driver If you are using transparencies a paper stock with tabs or a custom ordered paper stock you must select the None or the Side 1 option from the Printing list box in the Covers dialog Source Action Transparency Tab and ordered Custom paper stock types require 1 sided for Sides Imaged Please check the default stock You selected Transparency Precut Tab Full Cut Tab or Custom ordered as one of your paper stock options but selected 2 Sided or Head to Toe in the Sides Imaged list box DocuPrint print driver If you select Transparency Precut Tab Full Cut Tab or Custom ordered as one of your paper stock options you must select 1 Sided in the Sides Imaged list box MESSAGES GUIDE 49 45 WINDOWS WORKSTATION MESSAGES Source Action Transparency Tab and ordered Custom paper stock types require 1 sided for Sides Imaged Please check the stocks being used in the Exception Pages dialog Transparency Precut Tab Full Cut Tab or Custom ordered are being used by one or more of the Exception Pages that you have programmed and you selected 2 Sided or Head to Toe from the Sides Imaged list box in the Setup dialog DocuPrint print driver If you are using transpare
21. Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative You sent a transparency to a destination other than the sample tray 1 Reprogram the job or remove the transparency from the tray 2 Press the Continue button There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 21 PRINTER CONTROLLER MESSAGES Message F068 HV power supply shut down due to arc F083 Extra page in Finisher Remove top sheet in Compiler Tray F084 Disca
22. DocuPrint print driver Enter a value between 8 5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box 49 38 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The Xerox Document Submission Application cannot be loaded The Resource Library file XPPPRES DLL is the wrong version You may have to reinstall XDS The Resource library file XPPPRES DLL is the wrong version DocuPrint print driver Reinstall the XPPS software Source Action The Xerox Document Submission Application cannot load the Resource Library file XPPPRES DLL You may have to reinstall XDS The Resource Library file XPPPRES DLL could not be loaded The file XPPPRES DLL may have been deleted The XPPPRES DLL file should be located in the Windows SYSTEM directory DocuPrint print driver Ask your System Administrator to reinstall the XDS software Source Action The Xerox Document Submission Application could not initialize the printer connection list Call the System Administrator Printer connection list could not be created or reinitialized DocuPrint print driver Restart XDS If this problem persists contact the System Administrator Source Action The Xerox Document Submission Application could not load the Xerox Job Ticket Library or one of its supporting libraries You may have to reinstall XDS
23. Message H128 H129 H130 H132 H133 H138 H241 F4050 H241 F4850 H304 H306 H307 Toner waste bottle full Patches for toner control are out of range Ozone system failure No process control convergence after power up Light patches however toner bottle sensor indicates presence of toner in bottle hopper Failure to detect a transition of waste or reclaim auger in 3 seconds Set separator sensor or solenoid failure XAN failed memory or communications test Cleaner air pressure indicates blockage Black developer waste tube blocked Color developer waste tube blocked Explanation action The dry ink waste bottle is too full 1 Press the Continue button 2 If problem persists notify your service representative The process control patch used to control the toner dispenser was returned as white six times in a row 1 Press the Continue button 2 If problem persists notify your service representative The ozone blower activation switch has failed 1 Press the Continue button 2 If problem persists notify your service representative The charge current is out of tolerance 1 Press the Continue button 2 If problem persists notify your service representative 1 Power the system off and back on 2 Ifthe problem persists notify your service representative No action required If problem persists notify your service representative A set separato
24. No action required If problem persists notify your service representative The charge 1 shield voltage or the charge 1 shield current is out of tolerance No action required If problem persists notify your service representative The current charge value has exceeded 204 bits during cycle up of xerographics No action required If problem persists notify your service representative The transfer assist blade function failed to initialize because solenoids did not engage while level two is NVM enabled No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 35 PRINTER CONTROLLER MESSAGES Message J247 Transfer assist blade disengage failure J261 XAN realtime clock failure J322 TAC sensor dirty J334 Patch generator intensity at maximum J342 CAD loss at limit J343 Charge shield voltage at maximum J349 Cycle 1 2 measurement greater than 12 bits L020 FOR or BFR failed memory communication L034 Fuser fallen below preset temperature L035 IOT in power saver mode L044 Top tray capacity reached Explanation action The transfer assist blade function failed to initialize because solenoids did not disengage while level two is NVM enabled No action required If problem persists notify your service representative A XAN realtime clock failure has occurred No action required If problem persists
25. Source DocuPrint print driver Action Reenter an account number having at least three characters The ASCII font size entered is too small The ASCII font size entered is not valid Source DocuPrint Print Submission software Action Enter a larger ASCII font size The connection type for the printer connection that is being modified is not available The default connection type will be used The connection type that was originally specified for this printer connection is no longer available The default connection type will be used not what was previously selected in the connection object Source DocuPrint Print Submission software Action Contact your System Administrator to enable the missing network support or ignore this warning and proceed to modify this printer connection The currently selected printer is now the default printer You have pressed the Default button The currently selected printer will now be the default printer Source DocuPrint Print Submission software Action None Information message only MESSAGES GUIDE 49 21 WINDOWS WORKSTATION MESSAGES The destination and the document file names must differ In the Filename text box of the Destination dialog you selected your document file or entered the same name as the document file you selected The XPPS software requires the entry in the Filename text box to have a different directory path name or extension from the document file that you selected
26. The Xerox Job Ticket Library cannot load the Resource Library file XPPPRES DLL You may have to reinstall XPPS The Resource Library file XPPPRES DLL could not be loaded The file XPPPRES DLL may have been deleted The XPPPRES DLL file should be located in the Windows SYSTEM directory Source DocuPrint print driver Action Ask your System Administrator to reinstall the XPPS software The Xerox Job Ticket Library file XPPP DLL is not the most recent version required by the Xerox Print Driver You may have to reinstall XPPS The Xerox Job Ticket Library file XPPP DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software 49 40 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Xerox Job Ticket Library XPPP DLL does not recognize this application You may have to reinstall XDS An implementation error exists in the version of software you are using Source DocuPrint print driver Action Ask your system administrator for the most recent copy of the print driver The Xerox Memory Allocation Library XRXMEM DLL could not be loaded You may have to reinstall XPPS The Xerox Memory Allocation Library file XRXMEM DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Network Library cannot load the Resource Library file XPPPNET DLL You may have to reinstall XPPS The Xerox N
27. The Xerox Job Ticket Library file XPPP DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software 49 40 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Xerox Job Ticket Library XPPP DLL does not recognize this application You may have to reinstall XDS An implementation error exists in the version of software you are using Source DocuPrint print driver Action Ask your system administrator for the most recent copy of the print driver The Xerox Memory Allocation Library XRXMEM DLL could not be loaded You may have to reinstall XPPS The Xerox Memory Allocation Library file XRXMEM DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Network Library cannot load the Resource Library file XPPPNET DLL You may have to reinstall XPPS The Xerox Network Library file XPPPNET DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Network Library cannot load the Resource Library file XRXUTIL DLL You may have to reinstall XPPS The Resource Library file XRXUTIL DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Print Driver could not load the Xerox Job Ticket Library file XPPP DLL You may have to reinstall XPPS The Xerox Print Driver could not load the
28. fault P208 No action required If the problem persists notify your service representative The ROS intensity difference 3 as measured by the scan detectors is not balanced No action required If the problem persists notify your service representative The laser output is too high The light leveler is not controlling the laser output No action required If the problem persists notify your service representative The interpolation connector is disconnected or faulty No action required If the problem persists notify your service representative At least one line of the 8 bit parallel data bus has malfunctioned No action required If the problem persists notify your service representative The Printer Controller sent a meta reset command to the printer prior to rolling over No action required If the problem persists notify your service representative A ROS output fault has been detected No action required If problem persists notify your service representative A ROS modulator fault has occurred No action required If problem persists notify your service representative 48 40 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message P292 P293 P294 P295 P296 ESS IOT interface fault Video data error fault 24 volt power to pixel board is missing Serial Interface Initialization fault Serial Interface Communication f
29. lines PIXEL board VCO voltage out of window during print Interpolation overflow detected Dicorotron 1 fault Charge 2 shield voltage at max Transfer assist blade engage failure Explanation action The stacker elevator failed two successive attempts to reach a new position No action required If problem persists notify your service representative The laser exposure did not stabilize to the specified level after power up or the exposure level exceeded the prescribed limits No action required If problem persists notify your service representative The pixel clock output malfunctioned No action required If problem persists notify your service representative The ROS intensity difference is not balanced No action required If problem persists notify your service representative An extra scan pulse EOS or SOS occurred within the scan window time limit No action required If problem persists notify your service representative The VCO Voltage Controlled Oscillator voltage is not within an acceptable range If this fault occurs during imaging then a ROS PURGE will occur as well No action required If problem persists notify your service representative There has been an error in the conversion of 300 dpi data to 600 dpi data No action required If problem persists notify your service representative The charge 1 shield voltage or the charge 1 shield current is out of tolerance
30. lt severity level gt lIOTModel lt message gt lt timestamp gt lt severity level gt JobPoolManager lt message gt lt timestamp gt lt severity level gt Lpd Translator lt message gt Each message is preceded by a timestamp and one of the following severity level indicators INFO informational message DEBUG debug message NOTICE normal but significant condition WARNING warning condition ERROR error condition CRIT critical condition ALERT action must be taken immediately EMERG system is unusable Explanation action lt ALERT gt AppleTalk AppleTalk The system has run out of memory error 2 occurred in operation lt s gt lt ALERT gt AppleTalk error 6 occurred in operation lt s gt lt ALERT gt AppleTalk error 7 occurred in operation lt s gt Restart the system The printer name chosen for AppleTalk is already being used by another AppleTalk entity in the same zone Reinstall the system or just the AppleTalk software using a different printer name for AppleTalk The AppleTalk diagnostic facilities have been given an incorrect argument The diagnostic routine will notify you of the error Use a correct argument lt ALERT gt AppleTalk Job Pool The printer has run out of printer spool space and may Manager Error 13 returned from postpone accepting jobs being submitted Procedure lt s gt This situation should correct itself after some of the jobs have finished printing If the prob
31. notify your service representative CDM could not communicate with any board in the system but PHR could talk to MIR Press the Continue button wo If problem persists notify your service representative Press the Continue button wo If problem persists notify your service representative 1 Press the Continue button 2 If problem persists notify your service representative 1 Press the Continue button 2 If problem persists notify your service representative The belt hole was not detected 1 Press the Continue button 2 If problem persists notify your service representative The fuser temperature is too hot 1 Press the Continue button 2 If problem persists notify your service representative The fuser is too cool 1 Press the Continue button 2 If problem persists notify your service representative A thermostat is probably open so the MMB software is not receiving the signals it needs for fuser control 1 Press the Continue button 2 If problem persists notify your service representative The IN OUT CONFIG has been set for the BFR configuration and the output remote has a FOR board and vice versa 1 Press the Continue button 2 If problem persists notify your service representative 1 Press the Continue button 2 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 29 PRINTER CONTROLLER MESSAGES
32. 49 24 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The file s is invalid and can not be dropped Skip this file and continue One of the files dragged and then dropped onto the main XPPS dialog is invalid The specified file may be corrupted or you do not have read access You can skip processing of this file only or skip processing of all of the dropped files Source DocuPrint Print Submission software DocuPrint print driver Action Make sure that you have read access to the specified file and try dropping it again If the file has an XJT extension then make sure that is a valid job ticket file Select OK to skip processing of the invalid file only Select Cancel to skip processing all files The file containing the printer capabilities cannot be opened The system could not locate the file containing the printer capabilities in the Windows home directory of your workstation Source DocuPrint print driver Action Write down the message and ask your system administrator to locate or install the appropriate printer file The file containing the printer capabilities is corrupted The configuration file in the Windows directory of your workstation or on the server is corrupt and must be replaced Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to have the configuration file for the print queue replaced
33. 52 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Print request not forwarded server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sent is not too large Server not responding The listjob or listq command was entered but the Printer Controller failed to respond to the command within the allotted time Action Reissue the command If you see the same message contact your system administrator for assistance Server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sent is not too large SetOfDisp__Create The print command was entered but an internal error occurred Action Write down the message and contact your service representative SetOfDisp__Insert The print command was entered but an internal error occurred Action Write down the message and contact your service representative System error The listjob or listq command was entered but an interna
34. 92C NPS MESSAGES GUIDE 48 43 PRINTER CONTROLLER MESSAGES Message SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT Unspecified error Job error opening job to JPM Submit Disabled Document submission failed Text is lost because the maximum edit log size has been exceeded Unspecified error Job error promoting document lt n gt Not Found Welcome to Cedar 11 0 7 of lt date gt X900 IOT communication fault check printer power Press continue Explanation action This message displays at the DocuPrint printer A Show Status entered at the Printer Controller may not display any printer messages This is caused by the printer losing communication with the Printer Controller and not reporting any appropriate messages Queueing has been stopped and the Job Pool Manager is unable to accept the job Start queuing The console window cannot display all the text you requested The most current 50 000 bytes are displayed An incorrect job number has been entered when using the Promote Document command Enter List Documents to identify specific job then retry the Promote Document command This is an informational greeting message posted in the Printing Activity log window The printer has been powered off 1 Check cabling and connections 2 Power on the printer This message appears when a task needing operator attention is required for example replenishing the paper tray replacing a t
35. 92C NPS MESSAGES GUIDE 50 3 MACINTOSH WORKSTATION MESSAGES 50 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 50 Macintosh workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS Variable information appears in angle brackets lt gt When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance Because of a communication error lt Document Name gt from lt Application Name gt could not be printed on LaserWriter lt printer name gt Try again The DocuPrint NPS printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Action Write down the message Ask the printer operator or system administrator to check printer status If necessary call your service representative Could not find the default Job Ticket specified in the User Preferences dialog Internal defaults will be used 002014 System could not locate your preferred default job ticket so it uses internal defaults instead Action If the internal defaults do not successfully print your job use Show Additional files to locate your preferred default job ticket If necessary write down the message and contact your syst
36. An error occurred while the XDS application was being initialized DocuPrint print driver Ask your System Administrator to reinstall the XDS software Source Action The Xerox Document Submission Application could not load the Xerox Job Ticket Library XPPP DLL You may be out of memory or you may be running too many instances of XDS The XDS application could not load the Job Ticket Library DocuPrint print driver Perform one of the following e Check to see if you have any other applications running and close them e Ask your System Administrator to reinstall the XDS software MESSAGES GUIDE 49 39 WINDOWS WORKSTATION MESSAGES The Xerox Job Ticket libraries are invalid You may have to reinstall XPPS One or more of the XPPS support libraries are corrupt or are not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The Xerox Job Ticket Library cannot be loaded The calling application is unknown An unsupported application is trying to access the Xerox Job Ticket Library Source DocuPrint print driver Action You may need to install the application that caused the error to occur The Xerox Job Ticket Library cannot load The Resource Library file XPPPRES DLL is the wrong version You may have to reinstall XPPS The Resource library file XPPPRES DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software
37. CPM and MIR XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 19 PRINTER CONTROLLER MESSAGES Message F006 F007 F008 F009 F010 F011 F030 XER lost machine clock PHR lost machine clock CDM lost pitch reset MIR lost pitch reset XER lost pitch reset PHR lost registration finger signal Low fuser pressure after 3 consecutive readings during a job Explanation action 1 Discard purged output Press the Continue button If the problem persists call your service representative There is a CPM MIR or XER board failure The XER machine clock passes through MIR There may also be a harness problem between CPM and MIR or MIR and XER 1 Discard purged output Press the Continue button If the problem persists call you service representative There is a CPM or PHR board failure or a machine clock signal between CPM and PHR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a PHR or CDM board failure or a harness problem between PHR and CDM 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a CPM or MIR board failure or a harness problem between CPM and MIR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a CPM MIR or XER board f
38. Client for acceptable values for the options Action Bad Queue Value No queues configured You are unable to submit print jobs because the system administrator has not configured any virtual printers Write down the message and ask your system administrator to configure a virtual printer Action Bad Queue Value lt virtual printer gt Valid Queues lt virtual printer names gt A job was submitted to an invalid virtual printer Resubmit the job to one of the valid virtual printers listed Action Bad value for option In entering the print command an invalid value for one of the print options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Can t access lt path gt The DocuPrint NPS printer is unable to locate the file using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 51 1 DOS WORKSTATION MESSAGES Action Can t add file to internal table lt path gt There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements If problem persists contact your service representative Action Can t get file from internal table lt g
39. Contact your system administrator Try the operation again using a different disk Initialization has started No action required Initialization has started No action required The font specified in your job is not available at the printer Select a different font and try again If the font is required for your job contact your system administrator Check the output of the job to ensure that the entire job has printed Prescan has started No action required Printing has been started No action required The printer Model module has failed unexpectedly 1 Restart system 2 If the problem persists notify your service representative You tried to execute the Install Fonts from Floppy command but the disk you are using is damaged Try the operation again using a different disk The Job Pool Manager database may have been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it cannot successfully recover you can recover it through the Wizard Mode See Using Wizard Mode for the steps to recover the Job Pool Manager database The posted date is the software version of the Sequencer No action required You entered Show Status while the system was being serviced Some operations may be disabled until the system is out of the service mode A search for a valid UI port number has found one No action required XEROX DOCUPRINT 4050 4090 4850 4890
40. DocuPrint NPS Interactive Customer Documentation CD XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE ix INTRODUCTION x XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE L Messages using Show Log 48 Printer Controller messages This section contains messages that display at the Xerox DocuPrint NPS Printer Controller The DocuPrint NPS Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You can use two options at the PS op gt level to obtain status and log messages Show Log and Show Status Show Status messages are displayed either by entering the command at the PS op gt prompt or automatically as a result of a change in system condition The DocuPrint Log is generated by the DocuPrint NPS Printer Controller software The Printer Controller stores log entries for one week Each log is copied to a log file with an extension indicating the day such as MON You can enter List Logs at the PS op gt prompt to identify the logs available on your configuration A Sun operating system Error Log records all errors that occur and warning messages that are generated by the operating system You may encounter additional message logs that are used by service personnel Possible service logs are debug log syslog trace log adm messages lt n gt and nps log This section uses the following unique conventions lt d gt o
41. GUIDE 48 3 PRINTER CONTROLLER MESSAGES Message lt ALERT gt Job Pool Manager Received signal d aborting with core dump lt ALERT gt Job Pool Manager Unix error not enough memory on attempted fork lt ALERT gt Job Pool Manager Unable to fork bulk data transfer process Not enough memory lt ALERT gt Job Pool Manager Unrecoverable Database error lt d gt lt s gt occurred lt ALERT gt Job Pool Manager Unrecoverable Database error var db core core file from jpm var db core removed lt ALERT gt Lpd translator Lost connection to remote system while accepting command input lt ALERT gt Lpd translator The Job Pool Manager appears to be down lt ALERT gt Lpd translator Received signal d aborting with core dump lt ALERT gt Lpd translator Job Pool Manager Error 13 returned from procedure lt s gt lt ALERT gt Lpd translator Unable to determine service information for printer tcp lt ALERT gt Lpd translator Unexpected end of file during control file transmission lt DEBUGSsIOT Model IOT Model Server for lt d gt lt s gt Explanation action The Job Pool Manager has failed Restart the system The system is unable to start up due to not enough memory Restart the system If problem persists contact your service representative The Job Pool Manager is unable to transfer data due to memory deficiency Restart the system If problem persists notify your sy
42. Ifthe problem persists notify your service representative No action required If problem persists notify your service representative A set separator sensor or solenoid failure has been detected 1 Press the Continue button 2 If problem persists notify your service representative The XAN has failed the memory test or the communications test 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the cleaner has been detected 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the black developer waste tube has been detected 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the color developer waste tube has been detected 1 Press the Continue button 2 If problem persists notify your service representative 48 30 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message H311 H312 H313 H314 H318 H319 H321 H324 H333 H335 H336 H337 Black developer housing fault Color developer housing fault Extended run without TAC control black toner patch Extended run without TAC control color toner patch Light black patches check black dry ink supply Light color patches check color dry ink supply Unable to complete a toner concentration adjustment
43. Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controller Commands Quick Reference Card Submitting your Jobs from Macintosh Quick Reference Card Submitting your Jobs from UNIX amp DOS Quick Reference Card Submitting your Jobs from Windows NT 4 0 QuickPrint Quick Reference Card Submitting your Jobs Using Windows NT 4 0 Drivers Quick Reference Card The documentation set also includes an electronic version the DocuPrint NPS Interactive Customer Documentation CD XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE ix INTRODUCTION x XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE About this guide Introduction The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS contains messages that may appear at your workstation when you submit jobs to the DocuPrint printer and messages that appear at the Printer Controller Contents The workstation specific messages sections of this guide provide an alphabetical listing of the messages Each entry provides the following information e Message Lists the exact text of the message Variable information appears in angle brackets lt gt e Source Provides the source of the message e Action Suggests a specific action or procedure regarding the message The Printer Controller messa
44. Source Action A matching Job Ticket has ben found for the selected Document file Retrieve it The XPPS software located a Job Ticket with the same name as your document file DocuPrint Print Submission software DocuPrint print driver If you want to retrieve the matching Job Ticket select OK If you do not want to retrieve the matching Job Ticket select Cancel Source Action A printer already exists with this name Overwrite it A new printer was being added to the print queue list using a printer name that already exists DocuPrint Print Submission software DocuPrint print driver Select OK to overwrite the existing printer with the new printer or select Cancel to keep the existing printer and enter a different name for the new printer Source Action A problem occurred while the command line arguments were being read There may be a memory problem The operation is cancelled The workstation does not have enough memory to run the application DocuPrint print driver Close other applications or add more memory to your workstation Source Action A problem occurred while the dropped file names were being read There may be a memory problem The operation is cancelled The workstation does not have enough memory to perform the task DocuPrint print driver Close other applications or add more memory to your workstation Source Action A valid ASCII font name must be enter
45. XER output device or signal line or loss of 15V to the XER board No action required If problem persists notify your service representative The failure may be caused by a XER board failure an off board problem affecting analog outputs such as 15V or a loss of some supply voltage to XER No action required If problem persists notify your service representative There is a BFR board failure No action required If the problem persists notify your service representative There is a BFR board failure No action required If the problem persists notify your service representative The stacker cover is open Remove the paper and close the doors There is an FOR board failure No action required If problem persists notify your service representative There is an FOR board failure No action required If problem persists notify your service representative The stacker did not offset as specified the mechanism may be defective No action required If problem persists notify your service representative 48 34 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message J185 J188 J191 J197 J198 J213 J217 J230 J232 J246 Stacker elevator fails to reach new position Exposure level exceeded target tolerance Pixel clock error or SOS EOS scan lines missing SOS EOS not balanced Polygon motor assembly producing extra scan
46. Xerox Job Ticket Library This may occur if the file has been deleted or if Windows has run out of memory to run the application Source DocuPrint print driver Action Ask your System Administrator to reinstall the XPPS software MESSAGES GUIDE 49 41 WINDOWS WORKSTATION MESSAGES Source Action The Xerox Print Driver could not load the Xerox Connectivity Library file XPPPNET DLL You may have to reinstall XPPS The Xerox Connectivity Library file XPPPNET DLL is the wrong version DocuPrint print driver Reinstall the XPPS software Source Action The Xerox Print Driver could not load the Xerox Job Ticket Libraries You may have to reinstall XPPS The libraries could not be loaded DocuPrint print driver Reinstall XPPS Source Action There are no printer connections A printer connection is needed to print documents or to setup Job Tickets Select the Connections button to create a printer connection You have attempted to enter the Setup dialog without defining any printer connections DocuPrint print driver Enter the Connections dialog and use the Add New button to define a new printer connection Source Action There are no printers selected You must select a connected printer to print files You have attempted to print a file without selecting a printer DocuPrint print driver Highlight a printer and attempt to print again Source Action There are no P
47. Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 8 5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box Source Action The X Image Shift must be from 17 0 inches to 6 7 inches and the Y Image Shift must be from 14 6 inches to 14 6 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 17 0 and 6 7 inches in the x Image Shift text box or 14 6 and 14 6 inches in the Y Image Shift text box Source Action The X Image Shift must be from 18 27 inches to 18 27 inches and the Y Image Shift must be from 14 02 inches to 14 02 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 18 27 and 18 27 inches in the x Image Shift text box or 14 02 and 14 02 inches in the Y Image Shift text box MESSAGES GUIDE 49 37 WINDOWS WORKSTATION MESSAGES Source Action The X Image Shift must be from 216 mm to 216 mm and the Y Image Shift must be from 356 mm to 356 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 216 and 216 millimeters in the x Image Shift text box or 356 and 356 millimeters in the
48. a door Power off the Printer Controller and power it on again To avoid this error always use the Halt System and Restart System commands There are no messages in the specified log file No action required None of the specified jobs are eligible for cancellation There is a non volatile memory NVM failure Contact your service representative for assistance The printer aborted a page Check the output to make sure there is no data loss XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message PCL error ALLOCATING MEMORY PCL error BAD FONT RESOURCE PCL error DISK FULL PCL error INITIALIZING DLG PCL error INITIALIZING FONT MANAGER PCL error MISSING FONT RESOURCE premature end of document at page lt page gt Prescan Process started Print Process started PS Unknown error type RPCinitial SunRPCBinding error contacting IOT Model Sun RPCError in SunRPCBinding Import registryNotAvailable unreachable READ FAILED nn nn nn fd0 CRC error blk nnn RPC error SunRPCBinding error contacting Job Pool Manager requested service not available Sequencer of lt date gt lt time gt lt timezone gt Service Active some operations may be disabled Still checking for UI port number Found one Explanation action The system is allocating memory No action required The system is unable to provide the font required by your job
49. access to the file you specified Action DocPath__Create An internal error occurred Write down the message and contact your service representative Action Error changing to directory lt path gt The client software was unable to access the directory using the specified path name Check the pathname specified and correct it if necessary Action Error creating temporary data file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed MESSAGES GUIDE 52 3 UNIX WORKSTATION MESSAGES Action Error copying STANDARD INPUT Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Error getting initial working directory Your client software was unable to access the initial working directory Verify that you have access to the directory that holds the client software Action Error getting unique data filename The printcommand was entered but an internal error occurred while the system was creating a unique filename Write down the message and co
50. and belt will not allow rephasing to occur 1 Press the Continue button 2 If problem persists notify your service representative A paper registration shift actual versus optimum belt hole to registration finger distance has exceeded an NVM defined millimeter limit 1 Check delivered output for the image off the paper 2 Press the Continue button Too many belt holes have been detected within one belt revolution 1 Press the Continue button 2 If problem persists notify your service representative An unexpected sheet is stopped at the stacker 1 Clear the paper in the stacker 2 Discard the purged output 3 Press the Continue button The tray failed to move down after three attempts Empty the output tray Check for obstruction de ES Press the Continue button 4 If problem persists notify your service representative The front safety cover of the HCSS finisher is missing 1 Discard the purged output 2 Close the finisher from the cover 3 Press the Continue button A multifeed caused too many sheets to remain in the duplex tray preventing the set separator finger from actuating the tray empty switch once the correct number of sheets had been fed 1 Discard unusable sheets 2 Press the Continue button 3 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 23 PRINTER CONTROLLER MESSAGES Message F157 Ou
51. and try to print your job again e Enter another value in the Copies text box If you want an uncollated bound print job you must enter a value between 7 and 125 Try to print your job again Source Action Covers can not use a paper stock with fields set to Printer default You have attempted to use a paper stock for a cover with a field s set to Printer default DocuPrint Print Submission software Perform one of the following actions e Choose a different paper stock e Deselect Printer default from the appropriate field Note that this will affect all cases in which that stock is used Source Action Delete the selected printer You attempted to delete the selected printer in the printer list DocuPrint Print Submission software Perform one of the following e Select OK to delete the printer from the printer list e Select Cancel to skip processing all arguments Source Action Do you always want to ignore the configured printers in this INI file XDS found configured printers from an older Xerox document submission application and you chose to ignore the configured printers in the INI file DocuPrint Print Submission software Select Yes if you never want to be asked to copy the configured printers in this particular INI file Select No if you wish to be prompted to copy the configured printers in this INI file the next time you run XDS MESSAGES GUIDE 49 11 WINDOW
52. belt may need to be replaced 1 Press the Continue button 2 If problem persists notify your service representative The registration mechanism rephaser and belt will not allow rephasing to occur 1 Press the Continue button 2 If problem persists notify your service representative A paper registration shift actual versus optimum belt hole to registration finger distance has exceeded an NVM defined millimeter limit 1 Check delivered output for the image off the paper 2 Press the Continue button Too many belt holes have been detected within one belt revolution 1 Press the Continue button 2 If problem persists notify your service representative An unexpected sheet is stopped at the stacker 1 Clear the paper in the stacker 2 Discard the purged output 3 Press the Continue button The tray failed to move down after three attempts Empty the output tray Check for obstruction de ES Press the Continue button 4 If problem persists notify your service representative The front safety cover of the HCSS finisher is missing 1 Discard the purged output 2 Close the finisher from the cover 3 Press the Continue button A multifeed caused too many sheets to remain in the duplex tray preventing the set separator finger from actuating the tray empty switch once the correct number of sheets had been fed 1 Discard unusable sheets 2 Press the Continue button 3 If problem persists not
53. but an internal error occurred probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action JobTicket__Overlay The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetDispositions The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetSender The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket__SetSourceDoc The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetTitle The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__AddSegment The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__Create The print command was entered but an internal error occurred Write down the message and contact your service representative MESSAGES GUIDE 52 5 UNIX WORKSTATION MESSAGES JTDocumentiter__Create T
54. button 1 Open the right front door 2 Clear area 7 and close the right front door 3 Press the Continue button The cover was open during printing 1 Close the printer top cover when the printer is in standby mode 2 Press the Continue button A printer has jumped through zero without completing a job and its purge sequence Clear the entire paper path The paper failed to arrive at the output transport jam switch in time 1 Clear area 5 2 If the fault persists check the fuser for an accordion jam 3 Press the Continue button There is a feeding problem for a duplex tray or any paper tray a software or firmware problem or a noisy post fuser switch 1 Clear area 5 2 Press the Continue button The paper failed to leave the bypass transport switch in time or it was identified at the bypass transport jam switch when it was scheduled to go to the output tray 1 Clear area 6 2 Press the Continue button The paper failed to leave the output transport jam switch in the allotted amount of time 1 Clear area 6 2 Press the Continue button The door must be closed when an IOT is in standby mode to clear the fault This prevents the door from momentarily opening and closing in print mode without a fault isolation 48 16 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E124 E126 E131 E134 E138 E139 E223 E224 E225
55. connection between the patch generator and the printer has failed 1 Press the Continue button 2 If problem persists notify your service representative Contact your service representative immediately Contact your service representative immediately A fault in the charge system has been detected 1 Press the Continue button 2 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 31 PRINTER CONTROLLER MESSAGES Message H338 H340 H341 H344 H345 H346 H347 H348 H350 H351 H353 ESV2 drift fault Excessive charge loss from charge dicorotron to ESV1 Excessive charge loss from ESV1 to ESV2 Convergence timeout charge BE mode possible photoreceptor problem Convergence timeout charge area possible photoreceptor or cleaning problem Convergence timeout charge TL mode possible photoreceptor problem Convergence timeout modulated ROS modulated intensity at maximum Convergence timeout modulated possible cleaning problem Convergence timeout discharge ROS discharge intensity at maximum Convergence timeout discharge discharge area Electrostatic set points out of range possible massive cleaning problem Explanation action An ESV2 drift fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative An excessive charge l
56. covers 3 Start the system The stacker cover was open during printing 1 Discard the purged output 2 Close the Stitcher covers 3 Start the system The paper failed to arrive at the stacker in time 1 Clear the stacker open and close the doors 2 Discard top tray delivery 3 Start the system The paper failed to leave the stacker in time 1 Clear the stacker open and close the doors 2 Discard top tray delivery 3 Start the system XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 25 PRINTER CONTROLLER MESSAGES Message F178 Stacker interlock open One bin stacker only configuration F179 Stitcher or Stacker Cover opened in Print F181 High Capacity Stitcher Stacker output tray open F186 Stacker jam late departure at sensor F229 Finishing Device Full F231 Finishing Device Not Ready F233 Late Arrival to the Bypass Transport Jam Sensor F234 Late Departure from the Bypass Transport Jam Sensor F235 Bypass Transport cover open F236 Bypass Transport cover open in Print Mode Explanation action The stacker cover is open 1 Discard the purged output 2 Close the stacker cover 3 Press the Continue button The stitcher or stacker cover is open 1 Remove the paper 2 Open and close the covers The output tray is open 1 Unload the high capacity bin 2 Close the tray 3 Press the Continue button The paper failed to leave the stacker in time 1 Clear th
57. have enough memory or you are running more than 20 instances of Xerox Print Submission and Xerox print driver application Source DocuPrint print driver Action Close down unnecessary applications or add memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code b95p Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code a83r Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code b78s Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code j12k Windows has run out of memory to run the application Source D
58. leave Bin 1 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button The paper failed to arrive at Bin 2 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button 48 24 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F164 F166 F167 F168 F171 F173 F174 F175 F177 Stacker jam late departure from bin 2 sensor Bin 1 is full Bin 2 is full Both stacker bins are full Stitcher jam late departure at stitcher sensor Stitcher cover open Stacker cover open Stacker jam late arrival at sensor Stacker path jam late departure at sensor One bin stacker only configuration Explanation action The paper failed to leave Bin 2 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button Bin 1 is full 1 Empty Bin 1 2 Press the Continue button Bin 2 is full 1 Empty Bin 2 2 Press the Continue button The bins are full 1 Empty both bins 2 Press the Continue button The paper failed to leave the stitcher in time 1 Clear the stitcher paper path 2 Discard the top tray delivery 3 Start the system The stitcher cover was open during printing 1 Discard the purged output 2 Close the Stitcher
59. or Dual Staple as the Finishing option in the Setup dialog and you have programmed fewer than 2 or more than 70 pages of Blank Page Inserts Source DocuPrint Print Submission software Action Perform one of the following steps Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple if you wish to use fewer than 2 or more than 70 pages of Blank Page Inserts Reduce the total number of Blank Page Inserts to some number greater than 2 or less than 70 if you wish to retain the Finishing option that you have selected The Account field cannot begin with a lt Space gt A space was entered as the first character in the Account text box Source DocuPrint Print Submission software DocuPrint print driver Action Delete the space at the beginning of the account entry 49 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Account field may contain upper case alphabetic characters numerals 0 through 9 a blank or the following characters hyphen slash asterisk plus sign number sign period Invalid characters were entered in the Account text box Source DocuPrint print driver Action Enter the account number again using only the valid characters listed in the message The Account field must contain at least 3 characters Fewer than three characters were entered in the Account text box of the Job Notes dialog box
60. place equipment on a solid support surface with adequate strength for its weight XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE iii e Always use materials and supplies specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and may create a hazardous situation e Never move either the printer or the Printer Controller without first contacting Xerox or your local Xerox operating company for approval e Never attempt any maintenance that is not specifically described in this documentation e Never remove any covers or guards that are fastened with screws There are no operator serviceable areas within these covers e Never override electrical or mechanical interlocks e Never use supplies or cleaning materials for other than their intended purposes Keep all materials out of the reach of children e Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the electrical outlet and call service to correct the problem If you need any additional safety information concerning the equipment or materials Xerox supplies call Xerox Product Safety at the following toll free number in the United States 1 800 828 6571 For customers outside the United States contact you local Xerox operating company XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE Table of Contents Laser safety iii Ozone information
61. printer No action required If the problem persists notify your service representative The printer has purged the maximum number of consecutive sheets fault P208 No action required If the problem persists notify your service representative The ROS intensity difference 3 as measured by the scan detectors is not balanced No action required If the problem persists notify your service representative The laser output is too high The light leveler is not controlling the laser output No action required If the problem persists notify your service representative The interpolation connector is disconnected or faulty No action required If the problem persists notify your service representative At least one line of the 8 bit parallel data bus has malfunctioned No action required If the problem persists notify your service representative The Printer Controller sent a meta reset command to the printer prior to rolling over No action required If the problem persists notify your service representative A ROS output fault has been detected No action required If problem persists notify your service representative A ROS modulator fault has occurred No action required If problem persists notify your service representative 48 40 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message P292 P293 P294 P295 P296 ESS IOT inter
62. purged sheets in the output tray Remove purged sheets from the unselected output The set separator finger actuated the tray empty switch before the required number of sheets were fed from the duplex tray This is usually caused by a multifeed out of the duplex tray 1 Discard unusable sheets 2 If problem persists notify your service representative An incorrect number of sheets was fed out of the duplex tray too many or too few This is usually caused by a multifeed into or out of the duplex tray 1 Remove the indicated number of sheets from the output The sheets will be reprinted 2 Discard the purged output 3 Press the Continue button 48 22 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F127 F135 F136 F137 F140 F142 F143 F153 Clean belt readings are out of range 120 250 IOT fails to rephase in 30 belt revolutions Check output image may be off paper Excess belt holes detected Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor Output Tray Elevator Fault Stitcher Stacker config Finisher front cover interlock open Stitcher Stacker config Duplex tray too many sheets Explanation action The belt may need to be replaced 1 Press the Continue button 2 If problem persists notify your service representative The registration mechanism rephaser
63. reload paper trays during the printing cycle Paper stocks were selected that might require the printer operator to reload paper trays during the print run DocuPrint print driver Select different paper stock or allow for the possibility that your print job might be delayed until an operator attends to the printer 49 30 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The Print amp Save Destination Job Ticket already exists Overwrite it You selected a job destination of Print amp Save and the XPPS software has located a previously saved Job Ticket file DocuPrint Print Submission software DocuPrint print driver Select OK to overwrite the existing Job Ticket file or select Cancel to keep the saved Job Ticket file Source Action The print job was cancelled You have cancelled the print job from being sent to the printer DocuPrint Print Submission software DocuPrint print driver Resend the job when ready Source Action The print job was submitted successfully Your print job has been submitted successfully DocuPrint Print Submission software DocuPrint print driver None Source Action The printer is not supported by this server type The available Job Ticket features could not be determined The specified product program does not support the printer model DocuPrint Print Submission software DocuPrin
64. service representative The Job Pool Manager is unable to transfer data due to memory deficiency Restart the system If problem persists notify your system administrator The Job Pool Manager database has been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it does not recover automatically use the Config Utility to reinitialize the database The Job Pool Manager database has been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it does not recover automatically use the Config Utility to reinitialize the database The system sending data to the DocuPrint NPS system has failed while it was sending data to DocuPrint NPS Any partially submitted file is automatically removed from the system and not printed This condition should not cause any other DocuPrint NPS problems Resend the data Job Pool Manager is unavailable Restart the system Lpr protocol translator process has failed The system usually continues to function normally If lpr jobs can no longer be submitted to the printer restart the system The system memory has been exceeded Restart the system The etc services file has incorrect information Notify your service representative Error occurred on the client machine that dispatched the job to the Printer Controller No action required at the Printer Controller Fix prob
65. specified DocuPrint print driver Examine your document and change the stock options 49 14 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Job consisting entirely of transparencies cannot be stapled Transparency was selected as the paper stock option but Portrait Staple was selected as the finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options do not select a stapling option Select None Source Action Jobs that consist entirely of transparencies cannot be stapled or bound You selected Transparency as your paper stock option but selected Portrait Staple Landscape Staple Dual Staple or Bound as the Finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options you must select a Finishing option other than Portrait Staple Landscape Staple Dual Staple or Bound Source Action Jobs that consist entirely of transparencies cannot be stapled You selected Transparency as your paper stock option but selected Portrait Staple as the Finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options you must select a Finishing option other than Portrait Staple Source Action No printer connection is selected A printer conn
66. the Network Server software Some of the Job Ticket features in the Setup dialog will not be available Source DocuPrint print driver Action If you wish to use the new features available in the Setup dialog you must connect to a print queue that resides on a Network Server that has version 1 2 or higher of the software This version of XDS requires at least version 3 1 of Microsoft Windows You attempted to access the XDS software from Windows 3 0 or lower Source DocuPrint print driver Action The XDS software version 1 1 requires at least version 3 1 of Windows Contact your System Administrator to either reinstall the XPPS software version 1 0 or to install Windows 3 1 Transparencies or Tab paper stock types cannot be wider than 9 0 inches 229 mm or longer than 14 0 inches 356 mm You specified an invalid paper size for the paper stock option If you select Transparency or a paper stock with tabs you cannot specify a paper size wider than 9 0 inches 229 mm or longer than 14 3 inches 863 mm Source DocuPrint print driver Action Select another paper size and make sure that it is less than 9 0 inches 229 mm wide and 14 3 inches 363 millimeters long Transparencies require 1 sided for Sides Imaged Please check the default stock Transparency was selected as a paper stock option but 2 Sided or Head to Toe was selected in the Sides Imaged list box Source DocuPrint Print Submission s
67. the message and contact your service representative System error The listjob or listq command was entered but an internal error occurred due to one of the following conditions Action e Lack of memory e Inability to open a local temporary file e Network error Too many arguments In entering the print command more than 128 options were entered in the command line Action Reenter the command with 128 or fewer options Refer to the Guide to Submitting Jobs from the Client for the correct syntax for the options MESSAGES GUIDE 52 7 UNIX WORKSTATION MESSAGES Unable to find listfile In entering the print command no value for the istfile option was specified Action Reenter the command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values Unable to find server name In entering the print command no valid value for the server option was specified Action Reenter the command making sure you specify a valid value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values 52 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 52 UNIX workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS Variable information appears in angle brackets lt gt When more than one action is specified perform the first action If th
68. the position of a specified argument in the command syntax appears in angle brackets for example List Fonts lt Pattern gt Bold Within procedures text and numbers that you enter are shown in bold for example enter privilege operator Enter Within procedures the two step process of keying in data and pressing lt RETURN gt lt ENTERP gt for example enter y Italics Document and library names are shown in italics for example the Xerox DocuPrint Network Printer Series Messages Guide Quotes Keywords you can enter as arguments appear in quotes for example USLetter Vertical bars Alternatives to specified arguments are separated by vertical bars for example Set Time lt Time Remote Host Name IP Address gt Note Notes are hints that help you perform a task or understand the text Caution Cautions alert you to an action that could damage hardware or software Warning Warnings alert you to conditions that may affect the safety of people A viii XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE INTRODUCTION Xerox DocuPrint Network Printer Series The Xerox DocuPrint Network Printer Series includes the following documents Decomposition Service and Tools Guide Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Client Guide to Using Page Description Language
69. ticket values or Cancel to leave the current job ticket values Enter a sender name in the From field You tried to exit the Job Notes dialog box without entering the name of the sender in the From text box Source DocuPrint print driver Action Enter the name of the sender up to 40 characters in the From text box Note All other text boxes other than Job Name and From in the Job J Notes dialog box are optional Enter valid numbers in the Tab Position Field You entered a character in the Tab Positions text box that is not a valid number for Precut Tabs Source DocuPrint Print Submission software Action Enter only numbers between 1 and 100 in the Tab Positions text box 49 12 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Failed to print the document An LPR operation timed out waiting for a response Resend the job An LPR operation timed out and the document failed to print The server to which you are printing may be down or the network may be slow Source DocuPrint Print Submission software Action Try to print the document again If the problem persists increase the LPR printing time out values see the Windows XDS section of the Guide to Submitting Jobs from the Client If the problem persists contact your System Administrator to verify that the server to which you are printing is available Feature conflicts have been found in the Job Ticket Se
70. to access the job ticket using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file 52 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Action Can t open local printer file lt path gt Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Can t pop file from internal table lt gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Couldn t encode job ticket to file An internal error occurred while the DocuPrint NPS printer was writing to a local temporary file Write down the message and contact your system administrator Action Couldn t initialize internal table There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Couldn t open list file The file you specified with the listFile option could not be opened Verify that you have read
71. toner sensor CDM lost machine clock MIR lost machine clock Explanation action Printer type 50 ppm vs 92 ppm and color developer housing type do not match 1 Open the front left door 2 Remove the incorrect color developer housing 3 Install the correct color developer housing 4 Close the left front door The developer waste container is full or not present 1 Open the front left door 2 Replace the container 3 Close the left front door The toner waste container is not present 1 Open the toner waste container access door rear door 2 Insert a toner waste container Close the toner waste container access door rear door 4 Press the Continue button The toner waste near full sensor has been activated and more than 1000 pitches have occurred 1 Open the toner waste container access door rear door Remove the full toner waste container Insert an empty toner waste container Close the toner waste container access door rear door 5 Press the Continue button Black dry ink is too low Add black dry ink toner Color dry ink is too low Add color dry ink toner There is a machine clock sensor problem a CDM board failure or a harness problem between the machine clock sensor and CDM 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative The failure may be caused by a CPM or MIR board failure or a harness problem between
72. tray is open 1 Unload the high capacity bin 2 Close the tray 3 Press the Continue button The paper failed to leave the stacker in time 1 Clear the stacker open and close the doors 2 Discard the top tray delivery 3 Press the Continue button The finishing device is full 1 Empty finishing device 2 Press the Continue button The finishing device is not ready 1 Refer to the documentation that accompanies your third party finishing device and correct the problem 2 Press the Continue button The paper has arrived at the bypass transport jam sensor later than the system software anticipated 1 Empty finishing device 2 Press the Continue button The paper has departed from the bypass transport jam sensor later than the system software anticipated 1 Empty finishing device 2 Press the Continue button The top cover of the bypass transport is open 1 Close the bypass transport s top cover 2 Press the Continue button The top cover of the bypass transport is open while printing 1 Discard the purged output 2 Close the bypass transport s top cover 3 Press the Continue button 48 26 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F237 F239 F240 F4050 F240 F4850 F242 F259 F260 F268 F269 Finishing device offline DFA set jam Set separator sensor or solenoid failure DFA delivery sequenc
73. version Source DocuPrint print driver Action Write down the message and ask your system administrator to reinstall the software The support libraries required for the Xerox Job Ticket Library could not be initialized The support files required for the DocuPrint Software are an incorrect version Source DocuPrint print driver Action Write down the message and ask your system administrator to reinstall the software The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XDS You do not have the most recent version of the support libraries Source DocuPrint print driver Action Reinstall XDS using the installation software The support libraries that are required for the Xerox Job Ticket Library could not be initialized One or more of the required TBRO W DLL files in the Windows SYSTEM directory are missing corrupted or are not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The support libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XPPS Could not load libraries Source DocuPrint print driver Action Reinstall XPPS MESSAGES GUIDE 49 35 WINDOWS WORKSTATION MESSAGES The support libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XDS XDS is not installed corre
74. workstation messages This chapter alphabetically lists messages that may appear on your workstation monitor when you set up and submit jobs to the DocuPrint NPS Variable information appears in angle brackets lt gt Source indicates the source of the message either the DocuPrint Print Submission software or the DocuPrint print driver When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance A fatal memory error has occurred Close some applications and restart the XPPS application Access to the print driver software was attempted but there is not enough memory to run the application Source DocuPrint print driver Action Close other applications or add more memory to your workstation A Job Name is Required A job name was not specified Source DocuPrint Print Submission software DocuPrint print driver Action Specify a job name for this task A Job Ticket must have an extension of XJT A Job Ticket was being opened and an extension other than XJT was specified Source DocuPrint Print Submission software DocuPrint print driver Action Specify XJT as the extension to the job ticket you want to open XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 49 1 WINDOWS WORKSTATION MESSAGES
75. your system administrator Action Can t open job ticket file lt path gt The DocuPrint NPS printer is unable to access the job ticket using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file 52 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Action Can t open local printer file lt path gt Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Can t pop file from internal table lt gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Couldn t encode job ticket to file An internal error occurred while the DocuPrint NPS printer was writing to a local temporary file Write down the message and contact your system administrator Action Couldn t initialize internal table There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action
76. 1 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 1 feeder 2 Fan the copy paper stack tray1 3 Load and close paper tray 1 4 Press the Continue button The tray 1 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 1 feeder 2 Load and close paper tray 1 3 Press the Continue button The stack height sensor does not see the paper 1 Clear the tray 2 feeder 2 Load and close paper tray 2 3 Press the Continue button The paper failed to reach the wait station sensor in time or no paper was at the wait station when attempting to feed 1 Clear the tray 2 feeder 2 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 13 PRINTER CONTROLLER MESSAGES Message C112 C113 C114 C150 C151 E003 E041 E042 E053 E088 Sheet did not clear tray 2 wait station sensor Tray 2 feeder failed to feed sheet from stack to SFRS Tray 2 has low paper Tray 1 down due to unlock button being pressed Tray 2 down due to unlock button being pressed Clear paper path behind right front door High Capacity Feeder top cover open High Capacity Feeder front door is open Interlocked 24V missing A jammed sheet was successfully purged Explanation act
77. 10 0 inches to 14 3 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 8 0 inches to 8 5 inches and the length must be from 10 0 inches to 14 0 inches An invalid paper stock width or length was specified in the Custom Size dialog box DocuPrint Print Submission software DocuPrint print driver Specify a width of 8 0 to 8 5 inches and a length of 10 0 to 14 0 inches MESSAGES GUIDE 49 17 WINDOWS WORKSTATION MESSAGES Source Action Paper stock width must be from 8 00 inches to 8 50 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock widths cannot vary by more than 0 5 inches 13 mm Paper stocks were specified that differ by more than 0 5 inches 13 millimeters in width DocuPrint print driver Make sure that the paper sizes you specify differ by 0 5 inches or less Source Action Paper stock widths less than 9 0 inches 229 mm cannot be mixed with stock widths greater than 9 0 inches 229 mm You specified invalid paper sizes for the main paper stock and the Special Pages paper stocks For a single p
78. 90 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message C069 C070 C071 C072 C073 C074 C075 Queuing is Started Scheduling Policy resourceMatch PS admin gt Paper tray 3 fault Select another tray Check paper supply in tray 3 Tray 3 wait station sensor not made but SFRS made Sheet did not clear tray 3 wait station sensor Tray 3 feeder failed to feed sheet from stack to SFRS Tray 3 has low paper Tray 3 down due to unlock button being pressed Explanation action The tray 3 elevator has not reached the end of its travel in 9 seconds 1 Open the HCF front door 2 Open and close tray 3 3 Close the HCF front door The stack height sensor does not see paper 1 Clear the tray 3 feeder 2 Load and close paper tray 3 3 Press the Continue button The paper failed to reach the wait station sensor in time or there was no paper at the wait station when attempting to feed 1 Clear the tray 3 feeder 2 Press the Continue button 1 Clear the tray 3 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 3 feeder 2 Fan the copy paper stack tray 3 3 Load and close paper tray 3 4 Press the Continue button The tray 3 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 3 f
79. Bound jobs require a paper length of 11 0 inches 279 mm or 11 7 inches 297 mm You selected Bound for the Finishing option but selected a paper size that does not meet the requirements for bound print jobs Source DocuPrint Print Submission software Action Select one of the following paper sizes 8 5 x 11 0 inches Letter A4 or Custom with a selected paper length of 11 0 inches 279 millimeters or 11 7 inches 297 millimeters Copies must be 1 16 for uncollated Booklet Maker jobs You selected Uncollated and Booklet Maker for the Finishing options but entered a value in the Copies text box outside the available range for uncollated Booklet Maker jobs Source DocuPrint Print Submission software Action Perform one of the following actions to change the printing options that were selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Booklet Maker and try to print your job again e Enter another value in the Copies text box If you want an uncollated Booklet Maker print job you must enter a value between 1 and 16 Try to print your job again Copies must be 1 9999 A value was entered that is outside the indicated range in the Copies text box Source DocuPrint Print Submission software DocuPrint print driver Action Enter a value between 1 and 9999 Copies must be 1 65000 You have entered a value in the Copies text box that i
80. Chooser and select the correct LaserWriter printer If necessary ask your system administrator to check installed printer names Action Queuing is disabled Queuing is stopped at the server Ask the printer operator or the system administrator to enter Show Status at the Printer Controller to determine if queuing has been started If it has not enter Start Queue at the server command line Action The LaserWriter is disconnected or switched off Please try printing again The DocuPrint printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Write down the message Ask the printer operator or system administrator to check printer status If necessary call your service representative Action The Sender field From is required 101002 There is no entry in the From field of the Notes selection in the Job Ticket Dialog box Make an entry in the From field and select OK 50 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE MACINTOSH WORKSTATION MESSAGES The selected ticket is not valid The previous ticket remains in effect 002029 The default job ticket selected in the User Preferences dialog box is invalid Action Use Show Additional files to locate the default Job Ticket If necessary contact your system administrator There is a printing problem Please choose PrintMonitor
81. Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the installation procedure was successfully completed SetOfDisp__Create The print command was entered but an internal error occurred Action Write down the message and contact your service representative SetOfDisp__Insert The print command was entered but an internal error occurred Action Write down the message and contact your service representative System error The listjob or listq command was entered but an internal error occurred due to one of the following conditions e Lack of memory e inability to open a local temporary file e Network error Action Write down the message and contact your service representative Too many arguments In entering the print command more than 128 arguments were entered in the command line Action Reenter the command with 128 or fewer arguments Refer to the Guide to Submitting Jobs from the Client for the correct syntax for the print options Unable to find listfile In entering the print command a required value for the listfile option was not specified Action Reenter the print command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values MESSAGES GUIDE 51 7 DOS WORKSTATION MESSAGES Unable to find
82. Couldn t open list file The file you specified with the listFile option could not be opened Verify that you have read access to the file you specified Action DocPath__Create An internal error occurred Write down the message and contact your service representative Action Error changing to directory lt path gt The client software was unable to access the directory using the specified path name Check the pathname specified and correct it if necessary Action Error creating temporary data file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed MESSAGES GUIDE 52 3 UNIX WORKSTATION MESSAGES Action Error copying STANDARD INPUT Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Error getting initial working directory Your client software was unable to access the initial working directory Verify that you have access to the directory that holds the client software Action Error getting unique data filename The printcommand w
83. DIO distinguish the failure type No action required If the problem persists notify your service representative Press the Continue button If the problem persists notify your service representative The polygon motor speed is not correct No action required If the problem persists notify your service representative The EOS cable assembly is not connected or the 5V power supply is missing on the EOS detector PWBA No action required If the problem persists notify your service representative The SOS cable assembly is not connected or the 5V power supply is missing on the SOS detector PWBA No action required If the problem persists notify your service representative 30 5V is out of nominal range at the edge of the pixel clock board No action required If the problem persists notify your service representative One of three voltages 15V 15V or 5 2V is out of nominal range at the edge of the pixel clock No action required If the problem persists notify your service representative One of three voltages 15V 15V or 5V is out of nominal range at the edge of the motor driver PWBA No action required If the problem persists notify your service representative 48 38 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message P195 P196 P199 P200 P201 P202 P204 P205 P206 P207 P208 Output power from polygon d
84. ONTROLLER MESSAGES Message F270 Color developer bias voltage out of range F271 Chopped color DC bias voltage failure F272 Pretransfer shield voltage out of range F273 Pretransfer dicorotron failure F274 Cleaner bias voltage 1 or 2 fault detected F275 Bead removal device BRD bias voltage fault detected F281 Photoreceptor servo drive fault detected F323 Unable to pass TAC calibration H001 NVM failed power up test battery functional test Explanation action The color developer bias voltage is out of range 1 Press the Continue button 2 If problem persists contact your service representative The chopped color DC bias voltage has failed 1 Press the Continue button 2 If problem persists contact your service representative The pretransfer shield voltage is out of range 1 Press the Continue button 2 If problem persists contact your service representative The pretransfer dicorotron has failed 1 Press the Continue button 2 If problem persists contact your service representative A cleaner bias voltage 1 or 2 fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative A bead removal device BRD bias voltage 1 or 2 fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative A photoreceptor servo drive fault has been detected 1 Press the Continue button
85. Print AppleTalk queuing watchdog process started lt INFO gt AppleTalk Shutting down lt S gt lt INFO gt AppleTalk Shutting down atpt__jpm__watchdog lt INFO gt AppleTalk Shutting down atpt media watcher lt INFO gt AppleTalk Shutting down lt server name gt duplex LaserWriter lt INFO gt AppleTalk Shutting down lt server name gt LaserWriter lt INFO gt AppleTalk Shutting down lt server name gt transparency LaserWriter lt INFO gt AppleTalk Server AppleTalk daemon started lt INFO gt AppleTalk Server Accepted connection conn ID lt d gt Explanation action During installation a printer name has been specified that is already in use on the AppleTalk network This message may appear when the system is being shut down 1 Make sure AppleTalk printing is up and running 2 Make sure the name specified for the printer is not already in use in the same AppleTalk zone The AppleTalk protocol translator is up and running No action required This indicates that the AppleTalk protocol translator process that checks DocuPrint NPS queuing has started No action required The AppleTalk server has stopped running or the server or AppleTalk protocol translator has been manually shut down AppleTalk jobs cannot be submitted If other messages indicate that the AppleTalk server has failed restart the system The AppleTalk system has shut down The system may have been res
86. Print Submission software Action Try to print the document again If the problem persists increase the LPR printing time out values see the Windows XDS section of the Guide to Submitting Jobs from the Client If the problem persists use a different server to print to that printer or wait to print until a later time Contact your System Administrator for further assistance The document could not be printed because the LPR control file could not be sent to the print server for this printer There is a problem communicating with the printer Source DocuPrint Print Submission software Action Try to print the document again If the problem persists contact your System Administrator MESSAGES GUIDE 49 23 WINDOWS WORKSTATION MESSAGES Source Action The document could not be printed because the specified print queue does not exist on the print server for this printer Call the System Administrator You tried to print a document to a print queue that does not exist DocuPrint Print Submission software Choose a different print queue or contact your System Administrator to create the print queue Source Action The entered page range is invalid An invalid page range was specified in the Special Pages dialog box DocuPrint print driver Make sure that the number in the From text box is less than or equal to the number in the To text box Source Action The Exception Pages range From must be g
87. R 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a CPM MIR or XER board failure 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a registration finger switch and tab problem a PHB board failure or a harness problem between the registration finger switch and PHR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative The fuser pressure is too low 1 Discard unfused copy 2 Press continue 3 If problem persists notify your service representative 48 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F039 F040 F049 F059 F060 F061 F062 F063 F064 F065 HCFR lost machine clock HCFR lost pitch reset Sample tray transparency delivery contrary to selection Coronode AC voltage out of range Charge 2 Diocorotron voltage out of range Transfer shield current out of range Preclean shield current out of range Developer bias voltage out of range Toner roll bias voltage out of range Cleaner roll bias voltage out of range Explanation action There is an HCFT or CPM board failure or a machine clock signal between CPM and HCFR 1 Discard purged output 2 Press the Continue button 3 If p
88. S One or more stocks have a paper weight that is not between 60 and 413 g m2 One or more stocks have an invalid paper weight Source DocuPrint Print Submission software Action Enter a valid weight Only one Chapter Start can be programmed per page You attempted to add a Chapter Start with the same Starting Page as an existing Chapter Start Source DocuPrint Print Submission software Action Examine the Chapter Starts that are defined in the Chapter Starts dialog Make sure that the Starting Page does not conflict with an existing Chapter Start Ordered stock must have a value of 1 100 You selected the Precut Tab or the Custom order option from the Type list box but specified an invalid order count Source DocuPrint Print Submission software Action Select the Precut Tab or the Custom order option from the Type list box Use the Custom Selection dialog that is displayed in order to correct your previous value You may not specify more than 100 tab positions Refer to the Printing a document chapter for an explanation of the Precut Tab and the Custom order options Page range overlaps an existing range A page range was specified that overlaps an existing page range in the Special Pages dialog box Source DocuPrint Print Submission software DocuPrint print driver Action Make sure the page number you specified in the From or To text box does not overlap a page range you listed in the Page s Paper Sto
89. S WORKSTATION MESSAGES Do you wish to overwrite the current Job Ticket with the default values You selected New in the Setup window Source DocuPrint print driver Action Select OK to reset your current job ticket values to the default job ticket values or Cancel to leave the current job ticket values Do you wish to reset to the default Job Ticket values You selected New in the Setup window Source DocuPrint print driver Action Select OK to reset your current job ticket values to the default job ticket values or Cancel to leave the current job ticket values Enter a sender name in the From field You tried to exit the Job Notes dialog box without entering the name of the sender in the From text box Source DocuPrint print driver Action Enter the name of the sender up to 40 characters in the From text box Note All other text boxes other than Job Name and From in the Job J Notes dialog box are optional Enter valid numbers in the Tab Position Field You entered a character in the Tab Positions text box that is not a valid number for Precut Tabs Source DocuPrint Print Submission software Action Enter only numbers between 1 and 100 in the Tab Positions text box 49 12 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Failed to print the document An LPR operation timed out waiting for a response Resend the job An LPR operation
90. SAGES Message H355 H356 J021 J023 J024 J025 J026 J028 J067 J125 J144 J145 Convergence timeout black toner patch Convergence timeout color toner patch ADIO self test analog failure ADIO self test input failure ADIO self test output failure HCFR self test input failure HCFR self test output failure MC or Real Time ticks out of spec Waste roll bias voltage out of range Patches for charge control are out of range PHR self test input failure PHR self test input failure Explanation action A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative No action required If problem persists notify your service representative Machine clocks or real time per pitch is out of tolerance No action required If problem persists notify your service representative Note The failure may be caused by speed variations of the main drive or registration transport that will cau
91. STATION MESSAGES An error occurred while the Job Ticket file was being read The file is corrupted You tried to open a Job Ticket file but the file has been corrupted Source DocuPrint print driver Action Delete the file and create a new Job Ticket file An error occurred while the Job Ticket file was being written You must have write access You tried to save a job ticket file but you do not have write access to the directory you selected Source DocuPrint print driver Action Exit the DocuPrint software and change the access privileges for the file and the directory If you need assistance contact your system administrator An error occurred while XDS was converting the Job Ticket settings for this document into instructions for the printer serviced by this print server You may not have enough memory Windows has run out of memory to run the application or the job ticket contains too many Exception Pages Page Inserts and Job Notes Source DocuPrint Print Submission software Action Close some of the other running applications If the problem persists reduce the complexity of the Job Ticket settings by shortening Job Notes fields shortening custom paper type names shortening custom color names removing some Exception Pages or removing some Page Inserts If the problem persists restart Windows An exception page can not be added when the Image shift Use current values checkbox is checked and the
92. Select None Source Action Jobs that consist entirely of transparencies cannot be stapled or bound You selected Transparency as your paper stock option but selected Portrait Staple Landscape Staple Dual Staple or Bound as the Finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options you must select a Finishing option other than Portrait Staple Landscape Staple Dual Staple or Bound Source Action Jobs that consist entirely of transparencies cannot be stapled You selected Transparency as your paper stock option but selected Portrait Staple as the Finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options you must select a Finishing option other than Portrait Staple Source Action No printer connection is selected A printer connection is required to load Job Tickets You have not selected a printer connection This is required to determine the available features in the Job Ticket dialog DocuPrint Print Submission software Select a printer connection or create one if none exists Source Action One or more stocks have a paper weight that is not between 60 and 200 g m2 One or more stocks have an invalid paper weight DocuPrint Print Submission software Enter a valid weight MESSAGES GUIDE 49 15 WINDOWS WORKSTATION MESSAGE
93. T 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E124 E126 E131 E134 E138 E139 E223 E224 E225 E226 Both paper trays low on paper Late arrival at pre transfer feeding from HCF Low toner in the system Low toner detected by toner sensor Late arrival at output tray switch while inverting Early arrival at output tray switch while inverting Clear entire IOT paper path and HCF paper path HCF vertical transport lead edge jam HCF vertical transport trail edge jam Bottom transport leading edge jam Explanation action 1 Close the left door 2 Press the Continue button The paper is too low or the unlock button has been pressed for both trays you selected 1 Open any selected tray 2 Load and close the paper tray 3 Press the Continue button The paper failed to arrive at the pre transfer jam switch while feeding from the HCF in the allotted amount of time 1 Clear area 2 2 Press the Continue button The dry ink is too low as determined by the system 1 Add dry ink 2 Close the left front door The dry ink is too low as determined by the dry ink sensor displayed at the end of the jam 1 Add dry ink 2 Close the left front door The paper failed to arrive at the output tray jam switch while inverting in the allotted amount of time 1 Clear area 5 2 If fault persists check fuser for an accordion jam 3 Press
94. TDocumentiter__Create The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocumentiter__Next The print command was entered but an internal error occurred Write down the message and contact your service representative MESSAGES GUIDE 51 5 DOS WORKSTATION MESSAGES Ipr tab__2 ps copy file is too large The or command was entered but the job is too large for it This is a limitation of the lpr command not the DocuPrint print job utility Action Allocate more space on the disk drive where the directory tmp resides Memory allocation error The print command was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum memory requirements Missing value for option The print command was entered but a necessary value for a specified print option was left out Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Non unique option The print command was entered but the print option specified was not valid Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specified The printerName queue option in the print command line was not included This option is required for sub
95. TROLLER MESSAGES Message F068 HV power supply shut down due to arc F083 Extra page in Finisher Remove top sheet in Compiler Tray F084 Discard purge copies in one bin stacker tray F085 Purged prints in Bin 1 and Bin 1 was the selected output F086 Fault code displayed in standby after purging of prints to Bin 2 if Bin 2 was the selected output F087 Machine not ready in 12 seconds F089 Purged prints in Sample tray and Sample tray was the selected output F090 Fault code displayed in standby after purging of prints to unselected output F122 Too few sheets in duplex tray F123 Duplex tray integrity fault with cycle down Too many few sheets Explanation action The power supply has automatically shut down 1 Press the Continue button 2 Discard purged output 3 If problem persists notify your service representative There is an extra page in the finisher Check the set delivered to the tray for the purged sheets and remove them There are purged sheets in a stacker tray Check the set delivered to the tray for the purged sheets and remove them There are purged sheets in Bin1 Check the set delivered to Bin 1 for the purged sheets and remove them There are purged sheets in Bin 2 Check the set delivered to Bin 2 for the purged sheets and remove them A subsystem is not ready to print within 12 seconds 1 Press the Continue button 2 If problem persists notify your servi
96. Talk Apple Talk Server IOT Model Job Pool Manager and Lpd Translator Messages using Show Status provides a listing of printer messages that may display as a result of a condition at the Xerox DocuPrint Models 4050 4090 4850 4890 or 92C NPS XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE vii INTRODUCTION Conventions General system messages are those messages that notify the operator or the system administrator of a condition they should be aware of or should respond to when not using either Show Log or Show Status Chapter 2 Windows workstation messages lists and describes the messages that may display as you are using the system Chapter 3 Macintosh workstation messages contains messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS Chapter 4 DOS workstation messages contains messages that may display at your workstation when you use the commands available through the print job submission utility Chapter 5 UNIX workstation messages contains messages that may display at your workstation when you use the commands available through the print job submission utility This guide uses the following conventions All caps and angle brackets Within procedures the names of keys are shown in all caps within angle brackets for example press lt RETURN gt Angle brackets Variable information or
97. The file you specified with the listFile option could not be opened Verify that you have read access to the file you specified Action DocPath__Create An internal error occurred Write down the message and contact your service representative Action Error changing to directory lt path gt Your software is missing an internal file that is needed for printing Write down the message and contact your system administrator Action Error creating temporary data file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the client software was loaded properly Action Error copying STANDARD INPUT Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the client software was loaded properly Action Error getting initial working directory Your client software was unable to access the initial working directory Verify that you have access to the directory that holds the client software MESSAGES GUIDE 51 3 DOS WORKSTATION MESSAGES Action Error getting unique data filename The printcommand was entered but an internal error occurred while the system was creat
98. Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS THE DOCUMENT COMPANY XEROX Version 7 1 August 2000 721P86941 Xerox Corporation 701 S Aviation Boulevard El Segundo CA 90245 1997 1998 1999 2000 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P86941 Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Products and trademarks of other companies are also acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS THE DOCUMENT COMPANY XEROX Version 7 1 August 2000 721P86941 Xerox Corporation 701 S Aviation Boulevard El Segundo CA 90245 1997 1998 1999 2000 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or h
99. Y Image Shift text box Source Action The X Image Shift must be from 432 mm to 170 mm and the Y Image Shift must be from 372 mm to 372 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 432 and 170 millimeters in the x Image Shift text box or 372 and 372 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 432 mm to 432 mm and the Y Image Shift must be from 363 mm to 363 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 432 and 432 millimeters in the x Image Shift text box or 363 and 363 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 464 mm to 464 mm and the Y Image Shift must be from 356 mm to 356 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 464 and 464 millimeters in the x Image Shift text box or 356 and 356 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 8 5 inches to 8 5 inches and the Y Image Shift must be from 14 0 inches to 14 0 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog
100. ailure 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a registration finger switch and tab problem a PHB board failure or a harness problem between the registration finger switch and PHR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative The fuser pressure is too low 1 Discard unfused copy 2 Press continue 3 If problem persists notify your service representative 48 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F039 F040 F049 F059 F060 F061 F062 F063 F064 F065 HCFR lost machine clock HCFR lost pitch reset Sample tray transparency delivery contrary to selection Coronode AC voltage out of range Charge 2 Diocorotron voltage out of range Transfer shield current out of range Preclean shield current out of range Developer bias voltage out of range Toner roll bias voltage out of range Cleaner roll bias voltage out of range Explanation action There is an HCFT or CPM board failure or a machine clock signal between CPM and HCFR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a CPM MIR or HCFR board failure or a harness problem between CPM and MIR or PHR and HFCR 1
101. and From exceeds the total number of pages in the job Select All Pages A page range was specified in the To and From text boxes of the Special Pages dialog box that exceeds the number of pages in the job Source DocuPrint print driver Action Make sure the numbers in the From and To text boxes are within the range of pages for the job The Page and Number must be greater than zero You specified a value of zero for the Page or the Number in the Inserts dialog Source DocuPrint Print Submission software DocuPrint print driver Action Enter a value that is greater than zero for the Page or the Number in the Inserts dialog MESSAGES GUIDE 49 29 WINDOWS WORKSTATION MESSAGES Source Action The page number specified by To exceeds the total number of pages in the job A page range was specified in the To text box of the Special Pages dialog box that exceeds the number of pages in the job DocuPrint print driver Make sure the number in the To text box is within the range of pages for the job Source Action The page range From field must be numeric and greater than 0 A letter or a number of zero or less was specified in the From text box of the Special Pages dialog box DocuPrint print driver Enter a number greater than zero in the From text box Source Action The page range To field cannot be less than page range in the From field Enter only numeric values An invalid page range
102. and close paper tray 4 4 Press the Continue button The tray 4 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 4 feeder 2 Load and close paper tray 4 3 Press the Continue button The tray 4 unlock button was pushed and the tray is down 1 Open tray 4 2 Load and close paper tray 4 3 Press the Continue button The tray 1 elevator has not reached the end of its travel in 9 seconds 1 Open the right front door 2 Open and close tray 1 3 Close the right front door 48 12 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message C104 C105 C106 C107 C108 C109 C110 C111 Paper tray 2 fault Select tray 1 Check paper supply in tray 1 Tray 1 wait station sensor not made but SFRS made Sheet did not clear tray 1 wait station sensor Tray 1 feeder failed to feed sheet from stack to SFRS Tray 1 has low paper Check paper supply in tray 2 Tray 2 wait station sensor not made but SFRS made Explanation action The tray 2 elevator has not reached the end of its travel in 9 seconds 1 Open the right front door 2 Open and close tray 2 3 Close the right front door The stack height sensor does not see the paper 1 Clear the tray 1 feeder 2 Load and close paper tray 1 3 Press the Continue button The paper failed to reach the tray 1 wa
103. application error There is a read failure Restart the system If the problem persists reinstall the system The printer has been powered off or a cable from the workstation to the printer is either not connected or connected improperly 1 Check cable connections and power on the printer 2 Contact your service representative for assistance XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt WARNING gt IOT Model PSIIOC GET__IOT__ CONFIGURATION never returned valid info lt WARNING gt Job Pool Manager Acquire filter lt id gt removed from system prescanner died lt WARNING gt Job Pool Manager Can t open VP file lt file gt Unix error lt error number gt lt WARNING gt Job Pool Manager FlexLM procedure lt proc gt failed with reason lt reason gt lt WARNING gt Job Pool Manager Missing attribute description for attribute d lt WARNING gt Job Pool Manager VP file lt file gt has corrupt data lt WARNING gt Lpd translator Attempted read of data file timed out lt WARNING gt Lpd translator Too many media specifications to process excess ignored Explanation action The printer has been powered off or a cable from the workstation to the printer is either not connected or connected improperly 1 Check cable connections and power on the printer 2 Contact your service representative for assistance Indicates a softw
104. apter Starts dialog DocuPrint print driver Enter a value that is greater than zero in the Starting Page field Source Action The string containing the server directory for saved jobs should not contain a drive specifier Please enter a valid saved job path that exists on the DocuSP Server Should be no drive specifier for this path DocuPrint print driver Remove the drive specifier from the path Source Action The support libraries for the Xerox Document Submission Application are not the most recent version You may have to reinstall XDS The support files required for the DocuPrint software are an incorrect version DocuPrint print driver Write down the message and ask your system administrator to reinstall the software Source Action The support libraries required for the Xerox Document Submission Application could not be found or could not be initialized You may have to reinstall XDS The support files required for the DocuPrint software are an incorrect version DocuPrint print driver Write down the message and ask your system administrator to reinstall the software 49 34 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XPPS The support files required for the DocuPrint software are an incorrect
105. are problem on your system Restart the system If problem persists contact your service representative Indicates file corruption on your system Restart the system If problem persists contact your service representative Your software license has been installed incorrectly Contact your service representative with the text of this message The job pool database was corrupted Restart the system Indicates file corruption or an installation problem on your system Try restarting the system If problem persists contact your service representative A client is sending data to DocuPrint NPS using Ipr is low on disk space or is sending a very large file The file being sent is automatically removed from the system without being printed Use lpr s or free up some disk space on the client where the lpr command is being used The C lpr switch was used to request more kinds of media than the maximum allowed Resubmit the job with fewer media specifications XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 9 PRINTER CONTROLLER MESSAGES Messages using Show Status You can enter Show Status at the PS op gt level to show a status of loaded paper sizes printer messages spooler formatter printing and queueing conditions Status messages appear in two ways The first occurs automatically For example if the top cover of the printer is open you will see PS E115 IOT top cover open If you en
106. as entered but an internal error occurred while the system was creating a unique filename Write down the message and contact your system administrator Action Error opening configuration file lt path gt The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Write down the message and contact your system administrator to verify that the client software was properly installed Action Invalid indirection file In entering the print command an indirection file pathname with the option was specified That pathname was inaccessible or contained invalid characters Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Action Invalid option lt gt In entering the print command an invalid option was specified Refer to the Guide to Submitting your Jobs from the Client for acceptable options Action JobTicket conflict lt c1 gt and lt c2 gt are mutually exclusive The print command was entered but two options lt c1 gt and lt c2 gt that cannot be used on the same print request were specified Choose which option you want to use and resubmit the job 52 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Action JobTicket__DecodeAXJT The print command was entered but an internal error occurred Write down the m
107. attempt was made to access the Windows Help option but there is not enough memory to open the Help files Source DocuPrint Print Submission software DocuPrint print driver Action Close other applications or add more memory to your workstation XPPP cannot support any more applications Close an application that is using XPPP and try again An attempt was made to access the DocuPrint software or to print from within the application too many times Source DocuPrint print driver Action Locate and close some of the DocuPrint windows or close the applications using the Xerox print drivers and try the operation again MESSAGES GUIDE 49 47 WINDOWS WORKSTATION MESSAGES XDS failed to initialize classes Close all applications then exit and restart Windows The DocuPrint software failed to initialize properly Source DocuPrint print driver Action Close all open applications and exit Windows Restart Windows and try accessing the DocuPrint software again XDS failed to initialize dialogs Close all applications then exit and restart Windows The DocuPrint software failed to initialize properly Source DocuPrint print driver Action Close all open applications and exit Windows Restart Windows and try accessing the DocuPrint software again XDS failed to initialize resources Close all applications then exit and restart Windows The XDS software failed to initialize properly Source DocuPrint print driver
108. ault Explanation action A failure has occurred in the contoller printer interface No action required If problem persists notify your service representative A video data fault has been detected No action required If problem persists notify your service representative A 24 volt fault has occurred No action required If problem persists notify your service representative A serial interface initialization failure has been detected No action required If problem persists notify your service representative A serial interface communication failure has been detected No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 41 PRINTER CONTROLLER MESSAGES General system messages These messages may appear at the Printer Controller The messages occur during general system operations management of print jobs and system activities that support the Xerox DocuPrint NPS system Message Diagnostic Job lt number gt start Service lt document name gt lt timestamp gt Frror Cancel decomposition failed Error PostScript Job Aborted Error SunRPCBinding Error requested service not available Failed to cancel document lt number gt which is being processed Fast reset requested Restarting Restarting Sequencer fdO read failed 4010 fd0 bad format iobus level 13 interrupt not serviced
109. b will be reset to the default values for a Signature job Select No to keep the job type as Standard Stapled collated sets must contain between 2 and 50 sheets The number of pages in the job falls outside the range for stapled collated sets Source DocuPrint print driver Action If your document has more than 50 pages delete the staple command or divide the job into smaller sets Stapled collated sets must contain between 2 and 70 sheets You selected Collated as the collation option Portrait Staple Landscape Staple or Dual Staple as the Finishing option in the Setup dialog and you have programmed fewer than 2 or more than 70 pages of Blank Page Inserts Source DocuPrint Print Submission software Action Perform one of the following steps Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple if you wish to use fewer than 2 or more than 70 pages of Blank Page Inserts Reduce the total number of Blank Page Inserts to some number greater than 2 or less than 70 if you wish to retain the Finishing option that you have selected The Account field cannot begin with a lt Space gt A space was entered as the first character in the Account text box Source DocuPrint Print Submission software DocuPrint print driver Action Delete the space at the beginning of the account entry 49 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Acco
110. be the default printer Source DocuPrint Print Submission software Action None Information message only MESSAGES GUIDE 49 21 WINDOWS WORKSTATION MESSAGES The destination and the document file names must differ In the Filename text box of the Destination dialog you selected your document file or entered the same name as the document file you selected The XPPS software requires the entry in the Filename text box to have a different directory path name or extension from the document file that you selected Source DocuPrint Print Submission software Action In the Filename text box of the Destination dialog select or enter a file with a different directory path name or extension from the document file that you selected Make sure that the directory path of the file you enter or select resides on the same Network Server as your selected print queue The destination name must not have an extension of XJT You assigned the extension XJT to a file which is not a Job Ticket file Source DocuPrint Print Submission software Action Assign a different extension The destination of Save or Print amp Save requires a valid saved job location You selected a job destination of Save or Print amp Save but you did not enter a destination path for the DocuTech ready file Source DocuPrint Print Submission software Action Select the Destination option and enter a full pathname and filename for the DocuTech r
111. black developer housing fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative A color developer housing fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative Unable to restore the black toner patch voltage to the correct value 1 Press the Continue button 2 If problem persists notify your service representative Unable to restore the color toner patch voltage to the correct value 1 Press the Continue button 2 If problem persists notify your service representative The xerographic system is unable to retone the black developer housing in the allotted amount of time 1 Check the black dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative The xerographic system is unable to retone the color developer housing in the allotted amount of time 1 Check the color dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative The xerographic system is unable to complete a toner concentration adjustment in the allotted amount of time 1 Press the Continue button 2 If problem persists notify your service representative The patch generator or the connection between the patch generator and the printer has failed 1 Press the Continue button 2 If problem persists notify your service representative
112. bs from the Macintosh 256 AppleTalk nodes are already active on the network connected to the DocuPrint Printer Controller AppleTalk jobs cannot be submitted until the number of active nodes is reduced Notify your system administrator Invalid arguments have been used Restart the system If problem persists notify your system administrator This message occasionally appears when the system is first booted If AppleTalk jobs can be submitted successfully disregard this message The AppleTalk server has failed AppleTalk jobs cannot be submitted Restart the system The system nonvolatile memory is invalid The DocuPrint Printer Controller was brought up when the printer was powered down Power on the printer The DocuPrint Controller was powered on when the printer was powered down Power on the printer Too many jobs are in the queue to be printed No action required The system recovers when some of the jobs have finished printing The Job Pool Manager database is corrupted The system should recover from this situation but some information on print jobs may be lost If problem persists notify your system administrator Job Pool Manager cannot identify target data file Contact your service representative for assistance Some file corruption has occurred on your system Restart the system If problem persists contact your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES
113. ce representative There are purged prints in the sample tray Check the set delivered to the sample tray for the purged prints and remove them There are purged sheets in the output tray Remove purged sheets from the unselected output The set separator finger actuated the tray empty switch before the required number of sheets were fed from the duplex tray This is usually caused by a multifeed out of the duplex tray 1 Discard unusable sheets 2 If problem persists notify your service representative An incorrect number of sheets was fed out of the duplex tray too many or too few This is usually caused by a multifeed into or out of the duplex tray 1 Remove the indicated number of sheets from the output The sheets will be reprinted 2 Discard the purged output 3 Press the Continue button 48 22 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F127 F135 F136 F137 F140 F142 F143 F153 Clean belt readings are out of range 120 250 IOT fails to rephase in 30 belt revolutions Check output image may be off paper Excess belt holes detected Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor Output Tray Elevator Fault Stitcher Stacker config Finisher front cover interlock open Stitcher Stacker config Duplex tray too many sheets Explanation action The
114. ceived the message Press continue to resume printing may be displayed with the message Output caught up with input In this instance do not press the Continue button The printer will cycle up when the controller finishes processing the next page and sends it to the printer 48 44 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE L Messages using Show Log 48 Printer Controller messages This section contains messages that display at the Xerox DocuPrint NPS Printer Controller The DocuPrint NPS Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You can use two options at the PS op gt level to obtain status and log messages Show Log and Show Status Show Status messages are displayed either by entering the command at the PS op gt prompt or automatically as a result of a change in system condition The DocuPrint Log is generated by the DocuPrint NPS Printer Controller software The Printer Controller stores log entries for one week Each log is copied to a log file with an extension indicating the day such as MON You can enter List Logs at the PS op gt prompt to identify the logs available on your configuration A Sun operating system Error Log records all errors that occur and warning messages that are generated by the operating system You may encounter additional message logs that are used by service personnel Pos
115. ception page can not be added when the Paper stock field is set to Current value and the 1 of the main stock s fields is set to Printer default You have attempted to add an exception page with an illegal Paper stock value Printer default is an acceptable value for Paper stock at the job level but not at the page level DocuPrint Print Submission software If you wish to add the exception page deselect Current value from the Paper stock field or deselect Printer default from the main stock Source Action An exception page can not be added when the Sides imaged field is set to Current value and the job level sides imaged is set to Printer default You have attempted to add an exception page with an illegal Sides imaged value Printer default is an acceptable value for Sides imaged at the job level but not at the page level DocuPrint Print Submission software If you wish to add the exception page deselect Current value from the Sides imaged combo box or deselect Printer default for Sides imaged at the job level Source Action An exception page or insert can not use a paper stock with fields set to Printer default You have attempted to use a paper stock for an exception page or an insert with a field s set to Printer default DocuPrint Print Submission software Perform one of the following actions Choose a different paper stock Deselect Printer default from the appropriate
116. ck list box Paper stock width must be from 178 mm to 464 mm and the length must be from 254 mm to 356 mm You specified an invalid paper stock size in the Custom Size dialog Source DocuPrint Print Submission software Action Specify a valid paper stock size in the Custom Size dialog 49 16 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Paper stock width must be from 203 mm to 216 mm and the length must be from 254 mm to 356 mm An invalid paper stock width or length was specified in the Custom Size dialog box DocuPrint Print Submission software DocuPrint print driver Specify a width of 203 to 216 millimeters and a length of 254 to 356 millimeters Source Action Paper stock width must be from 203 mm to 432 mm and the length must be from 254 mm to 363 mm You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 7 00 to 18 27 inches to 17 0 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 8 0 inches to 17 0 inches and the length must be from
117. correct your previous value You may not specify more than 100 tab positions Refer to the Printing a document chapter for an explanation of the Precut Tab and the Custom order options Page range overlaps an existing range A page range was specified that overlaps an existing page range in the Special Pages dialog box Source DocuPrint Print Submission software DocuPrint print driver Action Make sure the page number you specified in the From or To text box does not overlap a page range you listed in the Page s Paper Stock list box Paper stock width must be from 178 mm to 464 mm and the length must be from 254 mm to 356 mm You specified an invalid paper stock size in the Custom Size dialog Source DocuPrint Print Submission software Action Specify a valid paper stock size in the Custom Size dialog 49 16 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Paper stock width must be from 203 mm to 216 mm and the length must be from 254 mm to 356 mm An invalid paper stock width or length was specified in the Custom Size dialog box DocuPrint Print Submission software DocuPrint print driver Specify a width of 203 to 216 millimeters and a length of 254 to 356 millimeters Source Action Paper stock width must be from 203 mm to 432 mm and the length must be from 254 mm to 363 mm You specified an invalid paper stock size in the Custom Size dia
118. ction between your workstation and the Printer Controller may be lost Write down the message and ask your system administrator to check the connection The system may need to be restarted at the Printer Controller Action Pages in the document are larger than the printer s paper size Do you want to print anyway The paper size in the printer is smaller than the size you specified in the Page Setup menu of the File pull down menu Either e Press lt RETURN3 gt to print the document anyway you may lose some data or e Specify a larger paper size Action Problem establishing connection to specified printer 101002 You have sent the print job to a LaserWriter printer whose name doesn t match the names of available printers Go to the Mac Chooser and select the correct LaserWriter printer If necessary ask your system administrator to check installed printer names Action Queuing is disabled Queuing is stopped at the server Ask the printer operator or the system administrator to enter Show Status at the Printer Controller to determine if queuing has been started If it has not enter Start Queue at the server command line Action The LaserWriter is disconnected or switched off Please try printing again The DocuPrint printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Write down the message Ask the printer op
119. ctly One or more of the required TBRO W DLL files in the Windows SYSTEM directory is missing corrupted or is not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The Tab Control libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XPPS XPPS is not installed correctly The SWCTRL DLL file in the Windows SYSTEM directory is missing or corrupted Source DocuPrint print driver Action Ask your System Administrator for the most recent copy of the XPPS software Install the software using the procedures in the chapter Installing XPPS on a DOS and Windows personal computer in the Site Configuration Guide The Tab Positions must be from 1 through 100 You selected a Precut Tab as the paper stock type option but specified an invalid number of tab positions Source DocuPrint print driver Action Select Precut Tab and correct your previous value in the Precut dialog You cannot specify more than 100 tab positions Refer to the Printing a document chapter in this guide for an explanation of the Precut Tab option The text fields in the Job Notes dialog box must contain at least one non space character Nothing but spaces were entered in one or more of the fields in the Job Notes dialog box Source DocuPrint print driver Action Select the Job Notes option and enter at least one nonspace character or delete all the
120. cuPrint Print Submission software Contact your System Administrator Source Action An error occurred while the document file was being opened It does not exist or you do not have read access You tried to open a document file in the Print Submission software but you do not have read access to the file DocuPrint Print Submission software Exit the Print Submission software and change the access privileges for the file and the directory If you need assistance contact your system administrator Source Action An error occurred while the file containing the printer capabilities was being read The file is corrupted The system could not read from the file containing the printer capabilities for a particular print queue The file may be corrupted DocuPrint Print Submission software Contact your System Administrator to have the configuration file for the print queue replaced Source Action An error occurred while the Job Ticket file was being opened It does not exist or you do not have read access You tried to open a Job Ticket file in the XPPS software but you do not have read access to the file DocuPrint Print Submission software Exit the XPPS software and use the appropriate DOS commands to change the access privileges for the file and the directory If you need assistance contact your System Administrator 49 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORK
121. curred probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements 51 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Action JobTicket__Overlay The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetDispositions The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetSender The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket__SetSourceDoc The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetTitle The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__AddSegment The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__Create The print command was entered but an internal error occurred Write down the message and contact your service representative Action J
122. curred on your system Restart the system If problem persists contact your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 3 PRINTER CONTROLLER MESSAGES Message lt ALERT gt Job Pool Manager Received signal d aborting with core dump lt ALERT gt Job Pool Manager Unix error not enough memory on attempted fork lt ALERT gt Job Pool Manager Unable to fork bulk data transfer process Not enough memory lt ALERT gt Job Pool Manager Unrecoverable Database error lt d gt lt s gt occurred lt ALERT gt Job Pool Manager Unrecoverable Database error var db core core file from jpm var db core removed lt ALERT gt Lpd translator Lost connection to remote system while accepting command input lt ALERT gt Lpd translator The Job Pool Manager appears to be down lt ALERT gt Lpd translator Received signal d aborting with core dump lt ALERT gt Lpd translator Job Pool Manager Error 13 returned from procedure lt s gt lt ALERT gt Lpd translator Unable to determine service information for printer tcp lt ALERT gt Lpd translator Unexpected end of file during control file transmission lt DEBUGSsIOT Model IOT Model Server for lt d gt lt s gt Explanation action The Job Pool Manager has failed Restart the system The system is unable to start up due to not enough memory Restart the system If problem persists contact your
123. d Translator lt message gt Each message is preceded by a timestamp and one of the following severity level indicators INFO informational message DEBUG debug message NOTICE normal but significant condition WARNING warning condition ERROR error condition CRIT critical condition ALERT action must be taken immediately EMERG system is unusable Explanation action lt ALERT gt AppleTalk AppleTalk The system has run out of memory error 2 occurred in operation lt s gt lt ALERT gt AppleTalk error 6 occurred in operation lt s gt lt ALERT gt AppleTalk error 7 occurred in operation lt s gt Restart the system The printer name chosen for AppleTalk is already being used by another AppleTalk entity in the same zone Reinstall the system or just the AppleTalk software using a different printer name for AppleTalk The AppleTalk diagnostic facilities have been given an incorrect argument The diagnostic routine will notify you of the error Use a correct argument lt ALERT gt AppleTalk Job Pool The printer has run out of printer spool space and may Manager Error 13 returned from postpone accepting jobs being submitted Procedure lt s gt This situation should correct itself after some of the jobs have finished printing If the problem persists restart the system lt ALERT gt AppleTalk Received An AppleTalk protocol translator process has failed signal lt d gt aborting lt s
124. d access to the file XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 52 1 UNIX WORKSTATION MESSAGES Action Can t add file to internal table lt path gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t create job ticket There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t create job ticket file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the installation procedure was successfully completed Action Can t get file from internal table lt gt There is an internal error possibly due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t initialize SIGINT handler Your software has an internal error Write down the message and contact your system administrator Action Can t initialize SIGQUIT handler Your software has an internal error Write down the message and contact
125. d during cycledown The feeder takeaway roll clutch is turned on for a short period before the main drives go off 1 Clear areas 1 and 2 2 Press the Continue button The paper failed to arrive at the pre transfer switch in time 1 Clear area 2 2 Press the Continue button The paper failed to arrive at the pre fuser switch in time 1 Clear areas 2 and 3 2 Press the Continue button The paper failed to depart from the pre fuser switch in time 1 Clear area 3 2 Press the Continue button The paper failed to arrive to the post fuser switch in time 1 Clear area 4 Clear the de curler then pull the fuser and examine it for wraps or accordion jams 2 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 15 PRINTER CONTROLLER MESSAGES Message E100 Late departure from post fuser switch E101 Sheet failed to clear duplex wait station sensor E102 Sheet failed to arrive at duplex wait station sensor E115 IOT top cover open E116 Clear paper path behind top cover Clear entire paper path E117 Late arrival at output tray switch E118 Page out of sequence detected in paper path E119 Late departure at bypass switch E120 Late departure from output tray switch E121 Left front door open Explanation action The paper failed to depart from the post fuser switch in time 1 Clear area 4 Clear the de curler then pull the fuser and examine it for wrap
126. e Source Action The maximum number of Page Inserts has been defined You exceeded the limit of inserts that can be specified in the Page Inserts dialog The maximum number of inserts is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that it requires the number of Blank Page Inserts you are applying You can delete any Page Inserts you no longer need 49 28 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The necessary Product Support Library is not loaded The available Job Ticket features could not be determined You have to reinstall XPPS The necessary libraries for this print server are not loaded Source DocuPrint Print Submission software DocuPrint print driver Action Reinstall the XPPS software and be sure to specify the print server that supports this printer when selecting the components to install Reinstall XPPS The Network Server configuration file QUEUE CFG for this printer was not found It does not exist or it has been corrupted Notify the System Administrator The system could not locate the configuration file QUEUE CFG which is necessary to print to the print queue you selected Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to locate or to install the appropriate configuration file The number of pages specified by To
127. e jam DFA sheet jam XAN lost machine clocks XAN lost the pitch reset Black developer bias voltage out of range Chopped black DC bias voltage failure Explanation action The finishing device is offline 1 Discard the purged output 2 Place the finishing device online DFA Set Delivery signal not received within the allotted time 1 Check the finishing device 2 Press the Continue button A Set Separator sensor solenoid failure has been detected 1 Open the right front door 2 Clear area 7 and close the right front door 3 Press the Continue button The DFA Delivery signal is out of sequence 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service representative The DFA sheet did not arrive in the allotted time 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service representative The XAN lost its machine clocks 1 Press the Continue button 2 Discard the purged output 3 If problem persists contact your service representative The XAN lost the pitch reset signal 1 Press the Continue button 2 Discard the purged output 3 If problem persists contact your service representative The black developer bias is out of range 1 Press the Continue button 2 If problem persists contact your service representative The chopped black DC bias voltage has failed 1 Press the Contin
128. e problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance Action Ambiguous value for option In entering the print command an invalid value for one of the printing options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Bad Queue Value No queues configured Print jobs cannot be submitted because the system administrator has not configured any virtual printers Write down the message and ask your system administrator to configure a virtual printer Action Bad Queue Value lt virtual printer gt Valid Queues lt virtual printer names gt A job was submitted to an invalid virtual printer Resubmit the job to one of the virtual printers listed in the valid queues Action Bad value for option In entering the print command an invalid value for one of the print options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Can t access lt path gt The DocuPrint NPS printer is unable to locate the file using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 52 1 UNIX WORKSTATION MESSAGES
129. e Shift text box or 14 6 and 14 6 inches in the Y Image Shift text box Source Action The X Image Shift must be from 18 27 inches to 18 27 inches and the Y Image Shift must be from 14 02 inches to 14 02 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 18 27 and 18 27 inches in the x Image Shift text box or 14 02 and 14 02 inches in the Y Image Shift text box MESSAGES GUIDE 49 37 WINDOWS WORKSTATION MESSAGES Source Action The X Image Shift must be from 216 mm to 216 mm and the Y Image Shift must be from 356 mm to 356 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 216 and 216 millimeters in the x Image Shift text box or 356 and 356 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 432 mm to 170 mm and the Y Image Shift must be from 372 mm to 372 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 432 and 170 millimeters in the x Image Shift text box or 372 and 372 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 432 mm to 432 mm and the Y Image Shift must be from 363 m
130. e and change the access privileges for the file and the directory If you need assistance contact your system administrator An error occurred while XDS was converting the Job Ticket settings for this document into instructions for the printer serviced by this print server You may not have enough memory Windows has run out of memory to run the application or the job ticket contains too many Exception Pages Page Inserts and Job Notes Source DocuPrint Print Submission software Action Close some of the other running applications If the problem persists reduce the complexity of the Job Ticket settings by shortening Job Notes fields shortening custom paper type names shortening custom color names removing some Exception Pages or removing some Page Inserts If the problem persists restart Windows An exception page can not be added when the Image shift Use current values checkbox is checked and the job level image shift is set to Printer default You have attempted to add an exception page with an illegal Image shift value Printer default is an acceptable value for Image shift at the job level but not at the page level Source DocuPrint Print Submission software Action If you wish to add the exception page deselect the Image shift Use current values checkbox or deselect Printer default for Image shift at the job level MESSAGES GUIDE 49 5 WINDOWS WORKSTATION MESSAGES Source Action An ex
131. e necessary Product Support Library is not loaded The available Job Ticket features could not be determined You have to reinstall XPPS The necessary libraries for this print server are not loaded Source DocuPrint Print Submission software DocuPrint print driver Action Reinstall the XPPS software and be sure to specify the print server that supports this printer when selecting the components to install Reinstall XPPS The Network Server configuration file QUEUE CFG for this printer was not found It does not exist or it has been corrupted Notify the System Administrator The system could not locate the configuration file QUEUE CFG which is necessary to print to the print queue you selected Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to locate or to install the appropriate configuration file The number of pages specified by To and From exceeds the total number of pages in the job Select All Pages A page range was specified in the To and From text boxes of the Special Pages dialog box that exceeds the number of pages in the job Source DocuPrint print driver Action Make sure the numbers in the From and To text boxes are within the range of pages for the job The Page and Number must be greater than zero You specified a value of zero for the Page or the Number in the Inserts dialog Source DocuPrint Print Submission software DocuPrint pr
132. e printer DocuPrint Print Submission software DocuPrint print driver Resend the job when ready Source Action The print job was submitted successfully Your print job has been submitted successfully DocuPrint Print Submission software DocuPrint print driver None Source Action The printer is not supported by this server type The available Job Ticket features could not be determined The specified product program does not support the printer model DocuPrint Print Submission software DocuPrint print driver Reconfigure this printer by selecting Connections on the main dialog See your System Administrator for further assistance MESSAGES GUIDE 49 31 WINDOWS WORKSTATION MESSAGES Source Action The printer setup structure for the Xerox Job Ticket Library could not be created and initialized The Xerox PCL5e printer driver could not initialize the Job Ticket properties because the capabilities of the printer could not be determined due to a missing product support library or a missing local printer model configuration file Windows may also have run out of memory to execute this operation DocuPrint Print Submission software DocuPrint print driver Close some other running applications to free up memory and try again If the problem persists reinstall the XPPS software and be sure to specify this printer driver when selecting the components to install Source Action T
133. e stacker open and close the doors 2 Discard the top tray delivery 3 Press the Continue button The finishing device is full 1 Empty finishing device 2 Press the Continue button The finishing device is not ready 1 Refer to the documentation that accompanies your third party finishing device and correct the problem 2 Press the Continue button The paper has arrived at the bypass transport jam sensor later than the system software anticipated 1 Empty finishing device 2 Press the Continue button The paper has departed from the bypass transport jam sensor later than the system software anticipated 1 Empty finishing device 2 Press the Continue button The top cover of the bypass transport is open 1 Close the bypass transport s top cover 2 Press the Continue button The top cover of the bypass transport is open while printing 1 Discard the purged output 2 Close the bypass transport s top cover 3 Press the Continue button 48 26 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F237 F239 F240 F4050 F240 F4850 F242 F259 F260 F268 F269 Finishing device offline DFA set jam Set separator sensor or solenoid failure DFA delivery sequence jam DFA sheet jam XAN lost machine clocks XAN lost the pitch reset Black developer bias voltage out of range Chopped black DC bias voltage
134. eTalk AppleTalk error 6 occurred in operation SLInit lt INFO gt AppleTalk DocuPrint AppleTalk protocol translator started lt INFO gt AppleTalk DocuPrint AppleTalk queuing watchdog process started lt INFO gt AppleTalk Shutting down lt S gt lt INFO gt AppleTalk Shutting down atpt__jpm__watchdog lt INFO gt AppleTalk Shutting down atpt media watcher lt INFO gt AppleTalk Shutting down lt server name gt duplex LaserWriter lt INFO gt AppleTalk Shutting down lt server name gt LaserWriter lt INFO gt AppleTalk Shutting down lt server name gt transparency LaserWriter lt INFO gt AppleTalk Server AppleTalk daemon started lt INFO gt AppleTalk Server Accepted connection conn ID lt d gt Explanation action During installation a printer name has been specified that is already in use on the AppleTalk network This message may appear when the system is being shut down 1 Make sure AppleTalk printing is up and running 2 Make sure the name specified for the printer is not already in use in the same AppleTalk zone The AppleTalk protocol translator is up and running No action required This indicates that the AppleTalk protocol translator process that checks DocuPrint NPS queuing has started No action required The AppleTalk server has stopped running or the server or AppleTalk protocol translator has been manually shut down AppleTalk jobs cannot be submit
135. eady file The destination path must reside on the same file server as the selected print queue You selected a destination for your DocuTech ready file that does not reside on the same Network Server as the selected print queue Source DocuPrint Print Submission software Action Use the Directories list box to change the directory path for your DocuTech ready file to a location on the same Network Server as your selected print queue If you need to find out the name of the Network Server on which your print queue resides select the printer name in the Connected Printers list box and select Connections 49 22 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The document cannot be copied to the spool directory on the print server for this printer The directory does not exist or you do not have access rights You tried to copy a document to a spool directory that you do not have access rights to Source DocuPrint Print Submission software Action Exit the XPPS software and use the appropriate DOS commands to either change the access privileges for the directory or create them If you need assistance contact your System Administrator The document could not be printed because a file could not be created in the specified print queue It does not exist or you do not have access rights Call the System Administrator You tried to print a document to a NetWare print queue that y
136. ear in two ways The first occurs automatically For example if the top cover of the printer is open you will see PS E115 IOT top cover open If you enter Show Status the same message appears without the PS prefix Note When the SEE MESSAGE AT CRT message is displayed on the printer display panel enter Show Status to see the status of the Printer Controller and the printer Afterwards press the Continue button on the printer In the case of SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT a Show Status may not display any printer messages This is due to the printer losing communication with the Printer Controller and not reporting any appropriate messages A representative sample for the 4090 NPS follows PS admin gt Show Status Printer Type Xerox 4090 Duplex capable Media Loaded A4 white Tray 4 UsLegal white Tray 3 Not Set Tray 2 UsLetter white Tray 1 Paper Trays 1 OK can feed standard transparencies drilled 2 Not Set 3 OK can feed standard transparencies drilled 4 OK can feed standard transparencies drilled Stackers Top OK No Offset can stack standard transparencies drilled 1 OK Offset can stack standard drilled 2 OK Offset can stack standard drilled Stacker Groups 0 Top Tray 1 Stackers 2 1 No Printer Messages Spooler status Available Formatter status Available Printer status Available Printing is Started 48 10 XEROX DOCUPRINT 4050 4090 4850 48
137. ected to a network with routers make sure you have configured AppleTalk correctly If not use the Configure utility Otherwise check your cables and network etc NOTE This message should only be seen if system administrator runs get__zones in wizard mode The system has detected a corrupt file situation on the system and has repaired it The specified job may not have been printed and will need to be resubmitted if that is the case The system has detected a corrupt file situation on the system and has repaired it The specified job may have be printed twice The job pool database may have been corrupted Restart the system If problem persists reinitialize the database The system identifies an attributes mismatch Restart the system If problem persists notify your service representative The system has detected an incompatible but correctable software state No immediate action is necessary but if problem occurs often contact your service representative The system memory has been exceeded Restart the system The system memory has been exceeded Restart the system The system memory has been exceeded Restart the system XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 5 PRINTER CONTROLLER MESSAGES Message lt INFO gt AppleTalk AppleTalk error 6 occurred in operation SLInit lt INFO gt AppleTalk DocuPrint AppleTalk protocol translator started lt INFO gt AppleTalk Docu
138. ection is required to load Job Tickets You have not selected a printer connection This is required to determine the available features in the Job Ticket dialog DocuPrint Print Submission software Select a printer connection or create one if none exists Source Action One or more stocks have a paper weight that is not between 60 and 200 g m2 One or more stocks have an invalid paper weight DocuPrint Print Submission software Enter a valid weight MESSAGES GUIDE 49 15 WINDOWS WORKSTATION MESSAGES One or more stocks have a paper weight that is not between 60 and 413 g m2 One or more stocks have an invalid paper weight Source DocuPrint Print Submission software Action Enter a valid weight Only one Chapter Start can be programmed per page You attempted to add a Chapter Start with the same Starting Page as an existing Chapter Start Source DocuPrint Print Submission software Action Examine the Chapter Starts that are defined in the Chapter Starts dialog Make sure that the Starting Page does not conflict with an existing Chapter Start Ordered stock must have a value of 1 100 You selected the Precut Tab or the Custom order option from the Type list box but specified an invalid order count Source DocuPrint Print Submission software Action Select the Precut Tab or the Custom order option from the Type list box Use the Custom Selection dialog that is displayed in order to
139. ed The ASCII PDL Type has been selected and the font name field in the PDL Type dialog has been left blank DocuPrint print driver Enter a valid ASCII font name or selected a different PDL Type 49 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES A Windows 95 function failed while attempting to browse for a network printer Windows has run out of memory to run the application or Windows encountered an internal error while getting information about the selected network printer Source DocuPrint print driver Action Check to see if there are any other applications running and close them OR Add more memory to your workstation Restart Windows if closing the other applications does not work An entry using this page already exists A page range was specified using a number that is already part of an existing page range in the Special Pages dialog box Source DocuPrint print driver Action Examine your specified page ranges Make sure the page number you entered in the From or To text box does not overlap a page range you listed in the Page s Paper Stock list box An error occurred while attempting to allocate global memory Close some applications or add more memory Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if there are any other applications running and close them OR Add more m
140. ed from one of the trays did not reach the top transport switch in time 1 Clear areas 6 and 6a 2 Press the Continue button The paper fed from one of the trays did not leave the top transport sensor in time 1 Clear areas 6 and 6a 2 Press the Continue button Fuser oil is too low Call for service Fuser oil is too low Add two tubes of fuser lubricant Improper paper size Install or select the larger paper size The transfer blade solenoid failed to engage during initialization 1 Press the Continue button 2 Check the output for print quality The transfer blade solenoid failed to disengage during initialization 1 Press the Continue button 2 Check the output for print quality The toner waste container access door is open The toner waste container access door must be closed when the printer is in standby in order to clear a fault This prevents a door from opening and closing during printing without generating a fault 1 Close the toner waste container access door 2 Press the Continue button The color developer housing is not present in the printer 1 Open the front left door 2 Install a color developer housing 3 Close the left front door 48 18 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E280 E305 E308 E309 E315 E316 F004 F005 Incorrect developer housing present Replace developer waste container full or n
141. eeder 2 Load and close paper tray 3 3 Press the Continue button The tray 3 unlock button was pushed and the tray is down 1 Open tray 3 2 Load and close tray 3 3 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 11 PRINTER CONTROLLER MESSAGES Message C076 Paper tray 4 fault Select another tray C077 Check paper supply in tray 4 C078 Tray 4 wait station sensor not made but SFRS made C079 Sheet didn t clear tray 4 wait station sensor C080 Tray 4 feeder failed to feed sheet from stack to SFRS C081 Tray 4 has low paper C082 Tray 4 down due to unlock button being pressed C103 Paper tray 1 fault Select tray 2 Explanation action The tray 4 elevator has not reached the end of its travel in 9 seconds 1 Open the HCF front door 2 Open and close tray 4 3 Close the HCF front door The stack height sensor does not see paper 1 Clear the tray 4 feeder 2 Load and close paper tray 4 3 Press the Continue button The paper failed to reach the wait station sensor in time or there was no paper at the wait station when attempting to feed 1 Clear the tray 4 feeder 2 Press the Continue button 1 Clear the tray 4 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 4 feeder 2 Fan the copy paper stack tray4 3 Load
142. elect OK to overwrite the existing Job Ticket file or select Cancel to keep the saved Job Ticket file The selected printer is not connected Files can only be printed to a connected printer XDS is trying to print document files that have been specified on the command line or dropped on the running application The currently selected printer is not available for printing Source DocuPrint Print Submission software DocuPrint print driver Action Enter the Connections dialog highlight the printer and click the Check Printer button If the printer connects attempt to print file again If the printer does not connect to the network contact your System Administrator The selected queue is not configured for Xerox use The print queue selected is not assigned to any of the printers for the DocuPrint software Source DocuPrint Print Submission software DocuPrint print driver Action Select another print queue MESSAGES GUIDE 49 33 WINDOWS WORKSTATION MESSAGES Source Action The specified file already exists Overwrite it An attempt to save a file was made with the same name as an existing file in the destination directory DocuPrint print driver Either e Select OK to overwrite the existing file or e Select Cancel and change the name of the file you are saving Source Action The Starting Page must be greater than zero You specified a value of zero for the Starting Page in the Ch
143. elect Precut Tab and correct your previous value in the Precut dialog You cannot specify more than 100 tab positions Refer to the Printing a document chapter in this guide for an explanation of the Precut Tab option The text fields in the Job Notes dialog box must contain at least one non space character Nothing but spaces were entered in one or more of the fields in the Job Notes dialog box Source DocuPrint print driver Action Select the Job Notes option and enter at least one nonspace character or delete all the spaces from the appropriate Job Notes fields The weight for Paper stock 1 is not between 60 and 200 g m2 You specified a an invalid paper weight Source DocuPrint print driver Action Specify a paper weight between 60 and 200 g m2 49 36 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The weight for Paper stock 1 is not between 60 and 413 g m2 You specified a an invalid paper weight DocuPrint print driver Specify a paper weight between 60 and 413 g m2 Source Action The Windows 95 support libraries could not be loaded You may have to reinstall XDS Could not load libraries DocuPrint print driver Reinstall XPPS Source Action The X Image Shift must be from 17 0 inches to 17 0 inches and the Y Image Shift must be from 14 3 inches to 14 3 inches You entered an invalid number in the X Image Shift or the
144. em administrator lt Document Name gt from lt Application Name gt could not be printed on LaserWriter lt printer name gt Check that the printer is turned on and connected or select another printer in the Chooser and try again The DocuPrint NPS printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Action Write down the message Ask the printer operator or system administrator to check printer status If necessary call your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 50 1 MACINTOSH WORKSTATION MESSAGES Action JPM down The AppleTalk connection between your workstation and the Printer Controller may be lost Write down the message and ask your system administrator to check the connection The system may need to be restarted at the Printer Controller Action Pages in the document are larger than the printer s paper size Do you want to print anyway The paper size in the printer is smaller than the size you specified in the Page Setup menu of the File pull down menu Either e Press lt RETURN3 gt to print the document anyway you may lose some data or e Specify a larger paper size Action Problem establishing connection to specified printer 101002 You have sent the print job to a LaserWriter printer whose name doesn t match the names of available printers Go to the Mac
145. emory to your workstation Restart Windows if closing the other applications does not work An error occurred while attempting to free allocate global memory A problem has been encountered in the Windows memory management scheme or XPPS has tried to free the same block of memory more than once Source DocuPrint Print Submission software Action Close your running applications and restart Windows MESSAGES GUIDE 49 3 WINDOWS WORKSTATION MESSAGES Source Action An error occurred while sending the file to the print server for this printer Call the System Administrator There is a problem communicating with the printer DocuPrint Print Submission software Contact your System Administrator Source Action An error occurred while sending the job ticket to the print server for this printer Call the System Administrator There is a problem communicating with the printer DocuPrint Print Submission software Contact your System Administrator Source Action An error occurred while the document file was being opened It does not exist or you do not have read access You tried to open a document file in the Print Submission software but you do not have read access to the file DocuPrint Print Submission software Exit the Print Submission software and change the access privileges for the file and the directory If you need assistance contact your system administrator Source Act
146. epresentative A fault in the HDLC link was detected after the HDLC link was established This may occur if Printer Controller is restarted No action required If this condition persists notify your service representative The laser system detected a major image fault The system may recover without any further intervention 1 Press the Continue button 2 Discard purged output Laser system detected an error in the active image area causing an imaging error The bad sheets were purged and the pages affected will be reimaged No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 39 PRINTER CONTROLLER MESSAGES Message P209 PSP requests Sheet Retry P210 ESS Print Command not received P211 ESS retry limit reached P212 ROS retry fault P214 Scan system fault P215 Light leveler output failed P216 Interpolation connector fault P218 ESS IOT data link fault P219 ESS rolled over P290 ROS output fault P291 ROS modulator fault Explanation action System communication No action required If the problem persists notify your service representative System communication No action required If the problem persists notify your service representative Three consecutive sheet retries were received from the printer No action required If the problem persists notify your service representative The printer has purged the maximum number of consecutive sheets
147. er on which the print queue that you selected resides 49 48 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Your access rights to the file or directory are insufficient The minimum rights that are required are WRITE and CREATE The DocuTech ready file could not be saved to the named directory because you do not have write privileges for the directory DocuPrint print driver Perform one of the following e Select another directory in which to store the DocuTech ready file e Exit the XPPS software and contact your System Administrator to gain write access privileges for the specified directory If the problem persists note the message and contact your System Administrator for assistance MESSAGES GUIDE 49 49 WINDOWS WORKSTATION MESSAGES 49 50 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 50 Macintosh workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS Variable information appears in angle brackets lt gt When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance Because of a communication error lt Document Name gt from lt Application Name gt could
148. er print queue MESSAGES GUIDE 49 33 WINDOWS WORKSTATION MESSAGES Source Action The specified file already exists Overwrite it An attempt to save a file was made with the same name as an existing file in the destination directory DocuPrint print driver Either e Select OK to overwrite the existing file or e Select Cancel and change the name of the file you are saving Source Action The Starting Page must be greater than zero You specified a value of zero for the Starting Page in the Chapter Starts dialog DocuPrint print driver Enter a value that is greater than zero in the Starting Page field Source Action The string containing the server directory for saved jobs should not contain a drive specifier Please enter a valid saved job path that exists on the DocuSP Server Should be no drive specifier for this path DocuPrint print driver Remove the drive specifier from the path Source Action The support libraries for the Xerox Document Submission Application are not the most recent version You may have to reinstall XDS The support files required for the DocuPrint software are an incorrect version DocuPrint print driver Write down the message and ask your system administrator to reinstall the software Source Action The support libraries required for the Xerox Document Submission Application could not be found or could not be initialized You may ha
149. erator or system administrator to check printer status If necessary call your service representative Action The Sender field From is required 101002 There is no entry in the From field of the Notes selection in the Job Ticket Dialog box Make an entry in the From field and select OK 50 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE MACINTOSH WORKSTATION MESSAGES The selected ticket is not valid The previous ticket remains in effect 002029 The default job ticket selected in the User Preferences dialog box is invalid Action Use Show Additional files to locate the default Job Ticket If necessary contact your system administrator There is a printing problem Please choose PrintMonitor from the Application menu or check the PrintMonitor window There is some type of printing problem Action Select PrintMonitor from the Applications menu at the right of the menu bar and follow the error messages to determine how to fix the problem If necessary call your service representative There is not enough memory to print lt Document Name gt from lt Application Name gt on Laserwriter lt printer name gt Do you want PrintMonitor to adjust its memory size and try again Your workstation has too little memory to print the document Action Either have the Print Monitor adjust the memory size or cancel the print job XEROX DOCUPRINT 4050 4090 4850 4890
150. ereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P86941 Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Products and trademarks of other companies are also acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Laser safety Ozone information Warning Adjustments use of controls or performance of procedures other than those specified herein may result in hazardous light exposure N The Xerox DocuPrint printers are certified to comply with the performance standards of the U S Department of Health Education and Welfare for Class 1 laser products Class 1 laser products do not emit hazardous radiation The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS DANGER LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM Operation
151. erox or your local Xerox operating company for approval e Never attempt any maintenance that is not specifically described in this documentation e Never remove any covers or guards that are fastened with screws There are no operator serviceable areas within these covers e Never override electrical or mechanical interlocks e Never use supplies or cleaning materials for other than their intended purposes Keep all materials out of the reach of children e Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the electrical outlet and call service to correct the problem If you need any additional safety information concerning the equipment or materials Xerox supplies call Xerox Product Safety at the following toll free number in the United States 1 800 828 6571 For customers outside the United States contact you local Xerox operating company XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE Laser safety Ozone information Warning Adjustments use of controls or performance of procedures other than those specified herein may result in hazardous light exposure N The Xerox DocuPrint printers are certified to comply with the performance standards of the U S Department of Health Education and Welfare for Class 1 laser products Class 1 laser products do not emit hazardous radiation The DocuPrint printers do not emit hazardous radiation because the lase
152. error has been detected No action required If problem persists notify your service representative A CAD loss failure has occurred No action required If problem persists notify your service representative A charge shield failure has occurred No action required If problem persists notify your service representative A PQA failure has occurred No action required If problem persists notify your service representative FOR or BFR failed memory communication Prints can be made to the top tray This message displays only if the stacker is selected 1 Deselect output 2 Press the Continue button The fuser is too cool 1 Wait for the message to clear automatically and press the Continue button 2 If problem persists notify your service representative The printer has been idle beyond the preset time Press Continue button if the printer is needed or send a job and allow for warm up time About 100 sheets have been sent to the processor top tray Remove paper from the tray 48 36 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message L051 L052 L057 L152 L154 L172 L180 L182 L183 L184 P012 Paper width in Tray 1 changed within job Paper width in Tray 2 changed within job Paperin tray 1 amp 2 are not the same length Stitcher is out of wire spool not rotating Stacker elevator tray full or not empty prior t
153. ersion 1 1 requires at least version 3 1 of Windows Contact your System Administrator to either reinstall the XPPS software version 1 0 or to install Windows 3 1 Transparencies or Tab paper stock types cannot be wider than 9 0 inches 229 mm or longer than 14 0 inches 356 mm You specified an invalid paper size for the paper stock option If you select Transparency or a paper stock with tabs you cannot specify a paper size wider than 9 0 inches 229 mm or longer than 14 3 inches 863 mm Source DocuPrint print driver Action Select another paper size and make sure that it is less than 9 0 inches 229 mm wide and 14 3 inches 363 millimeters long Transparencies require 1 sided for Sides Imaged Please check the default stock Transparency was selected as a paper stock option but 2 Sided or Head to Toe was selected in the Sides Imaged list box Source DocuPrint Print Submission software Action If you select Transparency as one of your paper stock options select 1 Sided in the Sides Imaged list box 49 44 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Transparencies require 1 sided for Sides Imaged Please check the stocks being used in the Exception Pages dialog box Transparency paper stock is being used by one or more of the Exception Pages that you have programmed and you selected 2 Sided or Head to Toe from the Sid
154. es Imaged list box in the Setup dialog DocuPrint print driver If you are using Transparency paper stock you must select the 1 Sided option from the Sides Imaged list box in the Exception Pages dialog Source Action Transparencies require None or Print on Side 1 for Printing Please check the stocks being used in the Covers dialog Transparency is being used by the covers that you have programmed and you selected Print on Side 2 or Print on Both Sides from the Printing list box in the Covers dialog DocuPrint print driver If you are using transparencies you must select the None or the Print on Side 1 options from the Printing list box in the Covers dialog Source Action Transparency Tab and ordered Custom paper stock types require None or Print on Side 1 for Printing Please check the stocks being used in the Covers dialog Transparency Precut Tab Full Cut Tab or Custom ordered are being used by the covers that you have programmed and you selected Print on Side 2 or Print on Both Sides from the Printing list box in the Covers dialog DocuPrint print driver If you are using transparencies a paper stock with tabs or a custom ordered paper stock you must select the None or the Side 1 option from the Printing list box in the Covers dialog Source Action Transparency Tab and ordered Custom paper stock types require 1 sided for Sides Imaged Please check the default s
155. essage and contact your service representative Action JobTicket error for option The print command was entered but an internal error occurred probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action JobTicket__Overlay The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetDispositions The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetSender The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket__SetSourceDoc The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetTitle The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__AddSegment The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__Create The print command was entered but an internal error occurred Write down the message and contact
156. essages in the specified log file No action required None of the specified jobs are eligible for cancellation There is a non volatile memory NVM failure Contact your service representative for assistance The printer aborted a page Check the output to make sure there is no data loss XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message PCL error ALLOCATING MEMORY PCL error BAD FONT RESOURCE PCL error DISK FULL PCL error INITIALIZING DLG PCL error INITIALIZING FONT MANAGER PCL error MISSING FONT RESOURCE premature end of document at page lt page gt Prescan Process started Print Process started PS Unknown error type RPCinitial SunRPCBinding error contacting IOT Model Sun RPCError in SunRPCBinding Import registryNotAvailable unreachable READ FAILED nn nn nn fd0 CRC error blk nnn RPC error SunRPCBinding error contacting Job Pool Manager requested service not available Sequencer of lt date gt lt time gt lt timezone gt Service Active some operations may be disabled Still checking for UI port number Found one Explanation action The system is allocating memory No action required The system is unable to provide the font required by your job Contact your system administrator Try the operation again using a different disk Initialization has started No action required Initialization has sta
157. et file The Job Ticket file cannot be found You must specify a name The default Job Ticket file cannot be located Source DocuPrint print driver Action Select the Preferences option and make sure that the default Job Ticket pathname and filename are complete and accurate The Job Ticket file could not be loaded You are not logged onto the specified file server The default Job Ticket file is located on a Network Server to which you are not logged Source DocuPrint Print Submission software DocuPrint print driver Action Cancel the activity and make sure that you are logged in to the Network Server containing the default Job Ticket before accessing the XPPS software The Job Ticket file specified already exists Overwrite it The name of a Job Ticket was specified that already exists Source DocuPrint Print Submission software DocuPrint print driver Action Select OK to replace the existing Job Ticket with your new Job Ticket or select Cancel and then rename the new Job Ticket The Job Ticket settings that were stored with the reprint job will be used To modify those settings reprogram the Job Ticket in Setup You have selected the Reprint checkbox Source DocuPrint Print Submission software DocuPrint print driver Action None This is a warning message MESSAGES GUIDE 49 27 WINDOWS WORKSTATION MESSAGES Source Action The local family mask file MSK for this printer does not exist or cannot be opened It
158. etwork Library file XPPPNET DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Network Library cannot load the Resource Library file XRXUTIL DLL You may have to reinstall XPPS The Resource Library file XRXUTIL DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Print Driver could not load the Xerox Job Ticket Library file XPPP DLL You may have to reinstall XPPS The Xerox Print Driver could not load the Xerox Job Ticket Library This may occur if the file has been deleted or if Windows has run out of memory to run the application Source DocuPrint print driver Action Ask your System Administrator to reinstall the XPPS software MESSAGES GUIDE 49 41 WINDOWS WORKSTATION MESSAGES Source Action The Xerox Print Driver could not load the Xerox Connectivity Library file XPPPNET DLL You may have to reinstall XPPS The Xerox Connectivity Library file XPPPNET DLL is the wrong version DocuPrint print driver Reinstall the XPPS software Source Action The Xerox Print Driver could not load the Xerox Job Ticket Libraries You may have to reinstall XPPS The libraries could not be loaded DocuPrint print driver Reinstall XPPS Source Action There are no printer connections A printer connection is needed to print documents or to setup Job Tickets Select the Connections bu
159. exception page deselect Current value from the Sides imaged combo box or deselect Printer default for Sides imaged at the job level Source Action An exception page or insert can not use a paper stock with fields set to Printer default You have attempted to use a paper stock for an exception page or an insert with a field s set to Printer default DocuPrint Print Submission software Perform one of the following actions Choose a different paper stock Deselect Printer default from the appropriate field Note that this will affect all cases in which that stock is used Source Action An existing configuration has the same name as one being moved Do you want to rename the one being moved If not it will overwrite the existing one Canceling will cause it to be deleted XDS is attempting to copy the printer configuration information stored by an older Xerox document submission application An existing printer configuration has the same name as the printer configuration being copied DocuPrint Print Submission software Select Yes to rename the entry being copied Select No to overwrite the existing printer configuration Select Cancel to ignore the printer being copied 49 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES An internal initialization error has occurred in the Xerox Job Ticket Library Either your workstation does not
160. exclamation point You have entered an exclamation point in the Job Name field Source DocuPrint Print Submission software DocuPrint print driver Action Choose Yes to have the exclamation point automatically removed from the Job Name field Choose No to manually remove it The Job Ticket contains values that are not available on the selected printer Assign defaults to the indicated areas or cancel the operation The Job Ticket specifies printing options that are not supported by the printer The unsupported print options in the Job Ticket have been reset to their default values Source DocuPrint print driver Action Review the areas that are listed in the message to see which options have been reset to their default values To verify the available printing options for the printer you are using contact your system administrator The Job Ticket file could not be loaded You are not logged onto the specified file server the Job Ticket file does not exist or you do not have read access to the file You tried to open a Job Ticket file in the XPPS software but you are not logged onto the specified file server the file does not exist or you do not have read access to the file Source DocuPrint Print Submission software DocuPrint print driver Action Exit the XPPS software log on to the specified file server or use the appropriate DOS commands to change the access privileges for the file and the directory If you need as
161. f the valid virtual printers listed Action Bad value for option In entering the print command an invalid value for one of the print options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Can t access lt path gt The DocuPrint NPS printer is unable to locate the file using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 51 1 DOS WORKSTATION MESSAGES Action Can t add file to internal table lt path gt There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements If problem persists contact your service representative Action Can t get file from internal table lt gt There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t initialize SIGINT handler Your software has an internal error Write down the message and contact your system administrator Action Can t initialize SIGQUIT handler Your software has an internal error Write down the message and contact your syste
162. face fault Video data error fault 24 volt power to pixel board is missing Serial Interface Initialization fault Serial Interface Communication fault Explanation action A failure has occurred in the contoller printer interface No action required If problem persists notify your service representative A video data fault has been detected No action required If problem persists notify your service representative A 24 volt fault has occurred No action required If problem persists notify your service representative A serial interface initialization failure has been detected No action required If problem persists notify your service representative A serial interface communication failure has been detected No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 41 PRINTER CONTROLLER MESSAGES General system messages These messages may appear at the Printer Controller The messages occur during general system operations management of print jobs and system activities that support the Xerox DocuPrint NPS system Message Diagnostic Job lt number gt start Service lt document name gt lt timestamp gt Frror Cancel decomposition failed Error PostScript Job Aborted Error SunRPCBinding Error requested service not available Failed to cancel document lt number gt which is bein
163. failure Explanation action The finishing device is offline 1 Discard the purged output 2 Place the finishing device online DFA Set Delivery signal not received within the allotted time 1 Check the finishing device 2 Press the Continue button A Set Separator sensor solenoid failure has been detected 1 Open the right front door 2 Clear area 7 and close the right front door 3 Press the Continue button The DFA Delivery signal is out of sequence 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service representative The DFA sheet did not arrive in the allotted time 1 Check the finishing device 2 Press the Continue button 3 If problem persists contact your service representative The XAN lost its machine clocks 1 Press the Continue button 2 Discard the purged output 3 If problem persists contact your service representative The XAN lost the pitch reset signal 1 Press the Continue button 2 Discard the purged output 3 If problem persists contact your service representative The black developer bias is out of range 1 Press the Continue button 2 If problem persists contact your service representative The chopped black DC bias voltage has failed 1 Press the Continue button 2 If problem persists contact your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 27 PRINTER C
164. field Note that this will affect all cases in which that stock is used Source Action An existing configuration has the same name as one being moved Do you want to rename the one being moved If not it will overwrite the existing one Canceling will cause it to be deleted XDS is attempting to copy the printer configuration information stored by an older Xerox document submission application An existing printer configuration has the same name as the printer configuration being copied DocuPrint Print Submission software Select Yes to rename the entry being copied Select No to overwrite the existing printer configuration Select Cancel to ignore the printer being copied 49 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES An internal initialization error has occurred in the Xerox Job Ticket Library Either your workstation does not have enough memory or you are running more than 20 instances of Xerox Print Submission and Xerox print driver application Source DocuPrint print driver Action Close down unnecessary applications or add memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code b95p Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running a
165. from the Application menu or check the PrintMonitor window There is some type of printing problem Action Select PrintMonitor from the Applications menu at the right of the menu bar and follow the error messages to determine how to fix the problem If necessary call your service representative There is not enough memory to print lt Document Name gt from lt Application Name gt on Laserwriter lt printer name gt Do you want PrintMonitor to adjust its memory size and try again Your workstation has too little memory to print the document Action Either have the Print Monitor adjust the memory size or cancel the print job XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 50 3 MACINTOSH WORKSTATION MESSAGES 50 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 51 DOS workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS from a DOS workstation Variable information appears in angle brackets lt gt When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your system administrator for assistance Action Ambiguous value for option An invalid value was specified for one of the printing options in the print command Refer to the Guide to Submitting Jobs from the
166. full Remove the paper Stitch head cam fails to return home during the stitch cycle 1 Press the Continue button 2 If the problem persists notify your service representative The stacker tray is full Remove the paper 1 Restart the system 2 If the problem persists notify your service representative There is aCDM or GWR board failure or a harness problem between CDM and GWR No action required If the problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 37 PRINTER CONTROLLER MESSAGES Message P013 GWR lost machine clock P016 GWR failed memory communication test P022 ADIO terminated communication other P027 GWR Core 8085 lost communication with 8751 P187 Polygon motor not up to speed in 30 sec P189 EOS connector fault P190 SOS connector fault P192 ROS LV power supply out of range P193 Power to pixel board out of range P194 Input power to polygon driver board out of range Explanation action There is a CDM or GWR board failure or a harness problem between CDM and GWR No action required If the problem persists notify your service representative There is a GWR board failure No action required If the problem persists notify your service representative The ADIO board has terminated due to a communication failure with the core board or another ADIO problem exists Diagnostic LEDs on the A
167. g Policy resourceMatch PS admin gt Paper tray 3 fault Select another tray Check paper supply in tray 3 Tray 3 wait station sensor not made but SFRS made Sheet did not clear tray 3 wait station sensor Tray 3 feeder failed to feed sheet from stack to SFRS Tray 3 has low paper Tray 3 down due to unlock button being pressed Explanation action The tray 3 elevator has not reached the end of its travel in 9 seconds 1 Open the HCF front door 2 Open and close tray 3 3 Close the HCF front door The stack height sensor does not see paper 1 Clear the tray 3 feeder 2 Load and close paper tray 3 3 Press the Continue button The paper failed to reach the wait station sensor in time or there was no paper at the wait station when attempting to feed 1 Clear the tray 3 feeder 2 Press the Continue button 1 Clear the tray 3 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 3 feeder 2 Fan the copy paper stack tray 3 3 Load and close paper tray 3 4 Press the Continue button The tray 3 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 3 feeder 2 Load and close paper tray 3 3 Press the Continue button The tray 3 unlock button was pushed and the tray is down 1 Open tray 3 2 Load and c
168. g option 49 46 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Uncollated transparencies cannot be stapled or bound You selected Uncollated as the collation option in the Setup dialog and you selected Portrait Staple Landscape Staple Dual Staple or Bound as the Finishing option with a paper stock type of Transparency Source DocuPrint print driver Action Perform one of the following steps e Select the Collated option if you wish to use the paper stock type and the Finishing option that you have selected e Select a paper stock other than Transparency if you wish to use the collation option and the Finishing option that you have selected Uncollated transparencies cannot be stapled You selected Uncollated as the collation option in the Job Setup dialog and you selected Portrait Staple Landscape Staple or Dual Staple as the Finishing option with a paper stock type of Transparency Source DocuPrint print driver Action Perform one of the following steps e Select the Collated option if you wish to use the paper stock type and the Finishing option that you have selected e Select a paper stock other than Transparency if you wish to use the collation option and the Finishing option that you have selected Windows Help could not be opened There may not be enough conventional memory Close some other applications and try again An
169. g printing 1 Clear the tray 4 feeder 2 Load and close paper tray 4 3 Press the Continue button The tray 4 unlock button was pushed and the tray is down 1 Open tray 4 2 Load and close paper tray 4 3 Press the Continue button The tray 1 elevator has not reached the end of its travel in 9 seconds 1 Open the right front door 2 Open and close tray 1 3 Close the right front door 48 12 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message C104 C105 C106 C107 C108 C109 C110 C111 Paper tray 2 fault Select tray 1 Check paper supply in tray 1 Tray 1 wait station sensor not made but SFRS made Sheet did not clear tray 1 wait station sensor Tray 1 feeder failed to feed sheet from stack to SFRS Tray 1 has low paper Check paper supply in tray 2 Tray 2 wait station sensor not made but SFRS made Explanation action The tray 2 elevator has not reached the end of its travel in 9 seconds 1 Open the right front door 2 Open and close tray 2 3 Close the right front door The stack height sensor does not see the paper 1 Clear the tray 1 feeder 2 Load and close paper tray 1 3 Press the Continue button The paper failed to reach the tray 1 wait sensor in time or no paper was at the wait station when attempting to feed 1 Clear the tray 1 feeder 2 Press the Continue button 1 Clear the tray
170. g processed Fast reset requested Restarting Restarting Sequencer fdO read failed 4010 fd0 bad format iobus level 13 interrupt not serviced Log file is empty None of the specified documents can be cancelled NVMRead Failed Command Terminated PCL error ABORTING A PAGE Explanation action A diagnostic job has been initiated from the service mode No action required A document has been cancelled due to a decomposition error No action required PostScript Job was aborted Check the output to make sure there is no data loss The Job Pool Manager database may have been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it cannot successfully recover you can recover it through the Wizard Mode See Using Wizard Mode for the steps to recover the Job Pool Manager database An attempt to cancel a specific document failed This document was being processed at the time of the Cancel Document entry and is ineligible for cancellation The sequencer has been restarted No action required You tried to read from a disk that is not the same density as a previously read disk No action required Unless the disk is damaged the system automatically determines the correct format of the disk and performs the action you requested You rebooted the Printer Controller while doing something at the printer such as pressing a button or opening
171. ges section of this guide contains messages that display at the Xerox DocuPrint Printer Controller Both the meaning and action if action is required are provided The DocuPrint Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You can use two options at the PS op gt level to obtain status and log messages Show Log and Show Status Show Status messages display by entering the command at the PS op gt prompt Before using this guide become familiar with its contents and conventions This section lists the contents of this guide e Chapter 1 Printer Controller messages lists the messages specific to the 4050 4090 4850 4890 92C NPS Printer Controllers Messages using Show Log provides a listing of five types of DocuPrint messages that may display depending upon your site configuration They are Apple Talk Apple Talk Server IOT Model Job Pool Manager and Lpd Translator Messages using Show Status provides a listing of printer messages that may display as a result of a condition at the Xerox DocuPrint Models 4050 4090 4850 4890 or 92C NPS XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE vii INTRODUCTION Conventions General system messages are those messages that notify the operator or the system administrator of a condition they should be aware of or should respond to when not usi
172. gt with core dump If AppleTalk jobs can no longer be submitted to the printer or if one of the printer names no longer appears in the Macintosh Chooser window restart the system 48 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt ALERT gt AppleTalk Can t connect to AppleTalk server lt ALERT gt AppleTalk RPC Error RPC Can t decode result lt ALERT gt AppleTalk Server All AppleTalk nodes are in use lt ALERT gt AppleTalk Server data link driver push failed Unix error invalid argument lt ALERT gt AppleTalk Server Got unexpected packet type d on aarp stream lt ALERT gt AppleTalk Server Received signal lt d gt aborting with core dump lt ALERT gt IOT Model never obtained valid NVM info type lt ALERT gt IOT Model Unable to read A meter from IOT type lt ALERT gt Job Pool Manager Bulk data write failed m lt ALERT gt Job Pool Manager Database error d s discovered during DB checkout lt ALERT gt Job Pool Manager Error opening bulk data file No such file or directory lt ALERT gt Job Pool Manager No default virtual printer has been set exiting Explanation action The AppleTalk server has shut down 1 Check cabling and connections 2 Restart system before trying to send print jobs from the Macintosh The AppleTalk server has shut down Restart system before trying to send print jo
173. h 2 Discard the top tray delivery 3 Start the system The stitcher cover was open during printing 1 Discard the purged output 2 Close the Stitcher covers 3 Start the system The stacker cover was open during printing 1 Discard the purged output 2 Close the Stitcher covers 3 Start the system The paper failed to arrive at the stacker in time 1 Clear the stacker open and close the doors 2 Discard top tray delivery 3 Start the system The paper failed to leave the stacker in time 1 Clear the stacker open and close the doors 2 Discard top tray delivery 3 Start the system XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 25 PRINTER CONTROLLER MESSAGES Message F178 Stacker interlock open One bin stacker only configuration F179 Stitcher or Stacker Cover opened in Print F181 High Capacity Stitcher Stacker output tray open F186 Stacker jam late departure at sensor F229 Finishing Device Full F231 Finishing Device Not Ready F233 Late Arrival to the Bypass Transport Jam Sensor F234 Late Departure from the Bypass Transport Jam Sensor F235 Bypass Transport cover open F236 Bypass Transport cover open in Print Mode Explanation action The stacker cover is open 1 Discard the purged output 2 Close the stacker cover 3 Press the Continue button The stitcher or stacker cover is open 1 Remove the paper 2 Open and close the covers The output
174. he print command was entered but an internal error occurred Action Write down the message and contact your service representative JTDocumentiter__Next The print command was entered but an internal error occurred Action Write down the message and contact your service representative Ipr tab__2 ps copy file is too large The pr command was entered but the job is too large This is a limitation of the command not of the DocuPrint print job utility Action Resubmit the job using the lpr s switch command Memory allocation error The print command was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Missing value for option The print command was entered but it did not include a necessary value for a print option specified Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Non unique option The print command was entered but it did not include a necessary value for a print option specified Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specified The printerName queue option was not included on the command line when the job was submitted Action Reenter the print command making sure to include the printerName queue option
175. he printer specified in the connection is not supported The definition of this connection is specified incorrectly or the configuration file for the printer model specified in this connection is missing or corrupted DocuPrint Print Submission software DocuPrint print driver Delete this connection and use Add New to recreate it If the problem persists reinstall the XPPS software and be sure to check the print server that supports this printer model when selecting components to install Source Action The printer specified in the file containing the printer capabilities is not supported The configuration file in the Windows SYSTEM directory of your workstation or on the server is corrupted and must be replaced DocuPrint Print Submission software DocuPrint print driver Contact your System Administrator to have the configuration file for the print queue replaced or to reinstall the appropriate printer file on your workstation Source Action The Product Support Library could not be loaded The dialog cannot be initialized You may need to run the setup program again The necessary library could not be loaded DocuPrint Print Submission software DocuPrint print driver Restart computer and try same sequence of events If same message appears reinstall XPPS software 49 32 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Reprint or Print Server fi
176. hen the job was submitted Action Reenter the print command making sure to include the printerName queue option 52 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Print request not forwarded server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sent is not too large Server not responding The listjob or listq command was entered but the Printer Controller failed to respond to the command within the allotted time Action Reissue the command If you see the same message contact your system administrator for assistance Server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the file sent is not too large SetOfDisp__Create The print command was entered but an internal error occurred Action Write down the message and contact your service representative SetOfDisp__Insert The print command was entered but an internal error occurred Action Write down
177. ialog and you are using stocks that are either wider than 9 0 inches or shorter than 12 5 inches DocuPrint Print Submission software Perform one of the following steps Select a Finishing option other than Booklet Maker if you wish to use the stocks that have been programmed Select paper stocks that are less than 9 inches wide and less than 12 5 inches long if you wish to use the Booklet Maker as the Finishing option 49 18 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Paper stocks wider than 9 0 inches 229 mm or longer than 14 3 inches 363 mm cannot be bound or stapled You selected Bound or a stapling option for the Finishing options but these options are not available for the paper size you are using Source DocuPrint Print Submission software Action Select another paper stock that is less than 9 0 inches 229 millimeters wide or less than 14 3 inches 363 millimeters long If you specify a Custom width for paper size make sure that you enter a width less than 9 0 inches or a length less than 14 3 inches Any paper size is valid except A3 420 x 297 millimeters and tabloid 17 0 x 11 0 inches Try to print your job again Paper stocks with a Custom paper type cannot be drilled Both the Drilled option and the Custom paper type option were specified Source DocuPrint Print Submission software DocuPrint print driver Action Select Standard fo
178. ify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 23 PRINTER CONTROLLER MESSAGES Message F157 Output device input jam late arrival to entry sensor switch Stacker entry sensor 2 bin stacker Stacker input jam switch 1 bin stacker Stitcher Stacker F158 Stacker jam late departure from stacker entry sensor or Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor F159 Stacker front door open F160 Stacker top cover open F161 Stacker jam late arrival at bin 1 sensor F162 Stacker jam late departure from bin 1 sensor F163 Stacker jam late arrival at bin 2 sensor Explanation action Output device input jam 1 Follow instructions on console to locate and clear jam 2 Close the stacker covers 3 Press the Continue button 4 If problem persists notify your service representative The paper failed to leave the stacker entry 1 Follow instructions on console to locate and clear jam 2 Close the stacker covers 3 Press the Continue button 4 If problem persists notify your service representative The door was open during printing 1 Discard the purged output 2 Close the stacker door 3 Press the Continue button The cover was open during printing 1 Discard the purged output 2 Close the stacker cover 3 Press the Continue button The paper failed to arrive a
179. iii Operation safety iii Introduction vii About this guide vii Contents vii Conventions viii Xerox DocuPrint Network Printer Series ix 1 Printer Controller messages 1 1 Messages using Show Log 1 1 Messages using Show Status 1 10 General system messages 1 42 2 Windows workstation messages 2 1 3 Macintosh workstation messages 3 1 4 DOS workstation messages 4 1 5 UNIX workstation messages 5 1 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE v TABLE OF CONTENTS vi XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE Table of Contents Laser safety iii Ozone information iii Operation safety iii Introduction vii About this guide vii Contents vii Conventions viii Xerox DocuPrint Network Printer Series ix 1 Printer Controller messages 1 1 Messages using Show Log 1 1 Messages using Show Status 1 10 General system messages 1 42 2 Windows workstation messages 2 1 3 Macintosh workstation messages 3 1 4 DOS workstation messages 4 1 5 UNIX workstation messages 5 1 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE v TABLE OF CONTENTS vi XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE About this guide Introduction The Xerox DocuPrint Network Printer Series Messages Guide for Models 4050 4090 4850 4890 92C NPS contains messages that may appear at your w
180. in time Failure of TAC sensor Failure of control patch generator Failure of ESV1 Failure of ESV2 Charge system fault Explanation action A black developer housing fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative A color developer housing fault has been detected 1 Press the Continue button 2 If problem persists notify your service representative Unable to restore the black toner patch voltage to the correct value 1 Press the Continue button 2 If problem persists notify your service representative Unable to restore the color toner patch voltage to the correct value 1 Press the Continue button 2 If problem persists notify your service representative The xerographic system is unable to retone the black developer housing in the allotted amount of time 1 Check the black dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative The xerographic system is unable to retone the color developer housing in the allotted amount of time 1 Check the color dry ink supply 2 Press the Continue button 3 If problem persists notify your service representative The xerographic system is unable to complete a toner concentration adjustment in the allotted amount of time 1 Press the Continue button 2 If problem persists notify your service representative The patch generator or the
181. information appears in angle brackets lt gt When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance Action Ambiguous value for option In entering the print command an invalid value for one of the printing options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Bad Queue Value No queues configured Print jobs cannot be submitted because the system administrator has not configured any virtual printers Write down the message and ask your system administrator to configure a virtual printer Action Bad Queue Value lt virtual printer gt Valid Queues lt virtual printer names gt A job was submitted to an invalid virtual printer Resubmit the job to one of the virtual printers listed in the valid queues Action Bad value for option In entering the print command an invalid value for one of the print options was specified Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Can t access lt path gt The DocuPrint NPS printer is unable to locate the file using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have rea
182. ing a unique filename Write down the message and contact your system administrator Action Error opening configuration file lt path gt The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Write down the message and contact your system administrator to verify that the client software was properly installed Action Invalid indirection file In entering the print command an indirection file pathname with the option was specified That pathname was inaccessible or contained invalid characters Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Action Invalid option lt gt In entering the print command an invalid value for one of the optional terms was specified Refer to the Guide to Submitting Jobs from the Client for acceptable options Action JobTicket conflict lt c1 gt and lt c2 gt are mutually exclusive The print command was entered with two options lt c1 gt and lt c2 gt specified that cannot be used on the same print request Choose which option you want to use and reenter the command Action JobTicket__DecodeAXJT The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket error for option The print command was entered but an internal error oc
183. int driver Action Enter a value that is greater than zero for the Page or the Number in the Inserts dialog MESSAGES GUIDE 49 29 WINDOWS WORKSTATION MESSAGES Source Action The page number specified by To exceeds the total number of pages in the job A page range was specified in the To text box of the Special Pages dialog box that exceeds the number of pages in the job DocuPrint print driver Make sure the number in the To text box is within the range of pages for the job Source Action The page range From field must be numeric and greater than 0 A letter or a number of zero or less was specified in the From text box of the Special Pages dialog box DocuPrint print driver Enter a number greater than zero in the From text box Source Action The page range To field cannot be less than page range in the From field Enter only numeric values An invalid page range was specified in the To and From text boxes of the Special Pages dialog box DocuPrint print driver Make sure that the number in the From text box is less than the number in the To text box Source Action The page range values must be 1 9999 You have entered an invalid page range DocuPrint Print Submission software DocuPrint print driver Enter values for the page range that are between 1 and 9999 inclusive Source Action The paper stocks that were selected for this job may require the operator to
184. inter engine No action required The printer Model server has shut down This message appears only when the system is restarted No action required The Job Pool Manager has accepted a segmented job with the indicated number of segments and has assigned it the indicated job ID No action necessary The Job Pool Manager has accepted a job and assigned the posted job ID No action required The Job Pool Manager has been shut down Restart the system The Job Pool Manager has completed initialization and is up and running No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 7 PRINTER CONTROLLER MESSAGES Message lt INFO gt Job Pool Manager Job d purged from database lt INFO gt Job Pool Manager Partially submitted job id d removed from system lt INFO gt Lpd translator DocuPrint Ipd protocol translator started lt INFO gt Lpd translator Shutting down lt WARNING gt AppleTalk Framing error on Begin End lt s gt lt WARNING gt AppleTalk ProcSet has no name lt WARNING gt AppleTalk Too many virtual printers can t add lt printer name gt lt WARNING gt AppleTalk Too much Document Structure Convention Nesting lt WARNING gt AppleTalk Unrecognized Patches line format lt S gt lt WARNING gt IOT Model Can t open logfile for read in ParseLogFile lt WARNING gt IOT Model nvma gt problems No Problem after nvm read of A
185. inue button The paper failed to arrive at the pre transfer switch in time 1 Clear area 2 2 Press the Continue button The paper failed to arrive at the pre fuser switch in time 1 Clear areas 2 and 3 2 Press the Continue button The paper failed to depart from the pre fuser switch in time 1 Clear area 3 2 Press the Continue button The paper failed to arrive to the post fuser switch in time 1 Clear area 4 Clear the de curler then pull the fuser and examine it for wraps or accordion jams 2 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 15 PRINTER CONTROLLER MESSAGES Message E100 Late departure from post fuser switch E101 Sheet failed to clear duplex wait station sensor E102 Sheet failed to arrive at duplex wait station sensor E115 IOT top cover open E116 Clear paper path behind top cover Clear entire paper path E117 Late arrival at output tray switch E118 Page out of sequence detected in paper path E119 Late departure at bypass switch E120 Late departure from output tray switch E121 Left front door open Explanation action The paper failed to depart from the post fuser switch in time 1 Clear area 4 Clear the de curler then pull the fuser and examine it for wraps or accordion jams N Press the Continue button Open the right front door Clear area 7 and close the right front door W Me Press the Continue
186. inue button 3 If problem persists notify your service representative The failure may be caused by a CPM or MIR board failure or a harness problem between CPM and MIR XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 19 PRINTER CONTROLLER MESSAGES Message F006 F007 F008 F009 F010 F011 F030 XER lost machine clock PHR lost machine clock CDM lost pitch reset MIR lost pitch reset XER lost pitch reset PHR lost registration finger signal Low fuser pressure after 3 consecutive readings during a job Explanation action 1 Discard purged output Press the Continue button If the problem persists call your service representative There is a CPM MIR or XER board failure The XER machine clock passes through MIR There may also be a harness problem between CPM and MIR or MIR and XER 1 Discard purged output Press the Continue button If the problem persists call you service representative There is a CPM or PHR board failure or a machine clock signal between CPM and PHR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a PHR or CDM board failure or a harness problem between PHR and CDM 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative There is a CPM or MIR board failure or a harness problem between CPM and MI
187. ion An error occurred while the file containing the printer capabilities was being read The file is corrupted The system could not read from the file containing the printer capabilities for a particular print queue The file may be corrupted DocuPrint Print Submission software Contact your System Administrator to have the configuration file for the print queue replaced Source Action An error occurred while the Job Ticket file was being opened It does not exist or you do not have read access You tried to open a Job Ticket file in the XPPS software but you do not have read access to the file DocuPrint Print Submission software Exit the XPPS software and use the appropriate DOS commands to change the access privileges for the file and the directory If you need assistance contact your System Administrator 49 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES An error occurred while the Job Ticket file was being read The file is corrupted You tried to open a Job Ticket file but the file has been corrupted Source DocuPrint print driver Action Delete the file and create a new Job Ticket file An error occurred while the Job Ticket file was being written You must have write access You tried to save a job ticket file but you do not have write access to the directory you selected Source DocuPrint print driver Action Exit the DocuPrint softwar
188. ion 1 Clear the tray 2 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time Clear the tray 2 feeder Fan the copy paper stack tray 2 Oo NY a Load and close paper tray 2 4 Press the Continue button The tray 2 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 2 feeder 2 Load and close paper tray 2 3 Press the Continue button The unlock button on Tray 1 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert more paper 2 Close the paper tray The unlock button on Tray 2 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert more paper 2 Close the paper tray A printer has jumped through zero without completing a job and its purge sequence Clear the entire paper path The cover was open during printing 1 Close the HCF top cover when the printer is in standby mode 2 Press the Continue button The door was open during printing 1 Close the HCF front door while the printer is in standby mode 2 Press the Continue button 1 Open and close all processor covers 2 Press the Continue button A tray 3 or tray 4 feeder jam occurred but the paper was cleared from the feed head during cycledown The feeder takeaway roll clutch is turned on for a shor
189. it sensor in time or no paper was at the wait station when attempting to feed 1 Clear the tray 1 feeder 2 Press the Continue button 1 Clear the tray 1 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 1 feeder 2 Fan the copy paper stack tray1 3 Load and close paper tray 1 4 Press the Continue button The tray 1 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 1 feeder 2 Load and close paper tray 1 3 Press the Continue button The stack height sensor does not see the paper 1 Clear the tray 2 feeder 2 Load and close paper tray 2 3 Press the Continue button The paper failed to reach the wait station sensor in time or no paper was at the wait station when attempting to feed 1 Clear the tray 2 feeder 2 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 13 PRINTER CONTROLLER MESSAGES Message C112 C113 C114 C150 C151 E003 E041 E042 E053 E088 Sheet did not clear tray 2 wait station sensor Tray 2 feeder failed to feed sheet from stack to SFRS Tray 2 has low paper Tray 1 down due to unlock button being pressed Tray 2 down due to unlock button being pressed Clear paper path behind right front door High Capaci
190. ithin job Paperin tray 1 amp 2 are not the same length Stitcher is out of wire spool not rotating Stacker elevator tray full or not empty prior to size adjust or stitch capacity reached Stitcher is out of wire wire not advancing Stacker elevator tray full or not empty prior to size adjust or stitch capacity reached Stitch head not at home position Stacker tray full or not empty prior to size adjust One bin stacker only configuration Stitch head fails to move off home GWR lost pitch reset Explanation action 1 Press the Continue button or wait for the fault message to clear automatically 2 Correct the paper width if necessary 1 Press the Continue button or wait for the fault message to clear automatically 2 Correct the paper width if necessary 1 Readjust tray length guides 2 Enter a Set Tray command The stitch wire spool is not turning 1 Arrange for wire spool replacement or inspection of the wire feeding system 2 If the problem persists contact your service representative for assistance The system is recovering from a crash for the finisher configuration only Remove the paper The stitcher wire is broken the advance mechanism is defective or the system is out of wire 1 Arrange for wire spool replacement or inspection of the wire feeding system 2 Ifthe problem persists contact your service representative for assistance The stacker elevator tray is
191. job you must enter a value between 2 and 50 Try to print your job again Source Action Copies must be 2 70 for uncollated stapled jobs This message applies to the DocuTech Network Publisher 135 only You selected Uncollated and one of the stapling options for the Finishing options but entered a value in the Copies text box outside the available range for uncollated stapled jobs DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple and try to print your job again e Enter another value in the Copies text box If you want an uncollated stapled print job you must enter a value between 2 and 70 Try to print your job again 49 10 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Copies must be 7 125 for uncollated bound jobs You selected Uncollated and Bound for the Finishing options but entered a value in the Copies text box outside the available range for uncollated bound jobs DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Bound
192. job level image shift is set to Printer default You have attempted to add an exception page with an illegal Image shift value Printer default is an acceptable value for Image shift at the job level but not at the page level Source DocuPrint Print Submission software Action If you wish to add the exception page deselect the Image shift Use current values checkbox or deselect Printer default for Image shift at the job level MESSAGES GUIDE 49 5 WINDOWS WORKSTATION MESSAGES Source Action An exception page can not be added when the Paper stock field is set to Current value and the 1 of the main stock s fields is set to Printer default You have attempted to add an exception page with an illegal Paper stock value Printer default is an acceptable value for Paper stock at the job level but not at the page level DocuPrint Print Submission software If you wish to add the exception page deselect Current value from the Paper stock field or deselect Printer default from the main stock Source Action An exception page can not be added when the Sides imaged field is set to Current value and the job level sides imaged is set to Printer default You have attempted to add an exception page with an illegal Sides imaged value Printer default is an acceptable value for Sides imaged at the job level but not at the page level DocuPrint Print Submission software If you wish to add the
193. l error occurred due to one of the following conditions Action e Lack of memory e Inability to open a local temporary file e Network error Too many arguments In entering the print command more than 128 options were entered in the command line Action Reenter the command with 128 or fewer options Refer to the Guide to Submitting Jobs from the Client for the correct syntax for the options MESSAGES GUIDE 52 7 UNIX WORKSTATION MESSAGES Unable to find listfile In entering the print command no value for the istfile option was specified Action Reenter the command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values Unable to find server name In entering the print command no valid value for the server option was specified Action Reenter the command making sure you specify a valid value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values 52 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE
194. l the XPPS software Source Action The Xerox Document Submission Application cannot load the Resource Library file XPPPRES DLL You may have to reinstall XDS The Resource Library file XPPPRES DLL could not be loaded The file XPPPRES DLL may have been deleted The XPPPRES DLL file should be located in the Windows SYSTEM directory DocuPrint print driver Ask your System Administrator to reinstall the XDS software Source Action The Xerox Document Submission Application could not initialize the printer connection list Call the System Administrator Printer connection list could not be created or reinitialized DocuPrint print driver Restart XDS If this problem persists contact the System Administrator Source Action The Xerox Document Submission Application could not load the Xerox Job Ticket Library or one of its supporting libraries You may have to reinstall XDS An error occurred while the XDS application was being initialized DocuPrint print driver Ask your System Administrator to reinstall the XDS software Source Action The Xerox Document Submission Application could not load the Xerox Job Ticket Library XPPP DLL You may be out of memory or you may be running too many instances of XDS The XDS application could not load the Job Ticket Library DocuPrint print driver Perform one of the following e Check to see if you have any other applications running and close
195. le The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__AddSegment The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocument__Create The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocumentiter__Create The print command was entered but an internal error occurred Write down the message and contact your service representative Action JTDocumentiter__Next The print command was entered but an internal error occurred Write down the message and contact your service representative MESSAGES GUIDE 51 5 DOS WORKSTATION MESSAGES Ipr tab__2 ps copy file is too large The or command was entered but the job is too large for it This is a limitation of the lpr command not the DocuPrint print job utility Action Allocate more space on the disk drive where the directory tmp resides Memory allocation error The print command was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum memory requirements Missing value for option The print command was entered but a necessary value f
196. le path should not contain a drive specifier Please enter a valid path and file that exists on the DocuSP Server Should be no drive specifier for this path Source DocuPrint Print Submission software DocuPrint print driver Action Remove the drive specifier from the path The Save Destination Job Ticket already exists Overwrite it You selected a job destination of Save and the XPPS software has located a previously saved Job Ticket file Source DocuPrint Print Submission software DocuPrint print driver Action Select OK to overwrite the existing Job Ticket file or select Cancel to keep the saved Job Ticket file The selected printer is not connected Files can only be printed to a connected printer XDS is trying to print document files that have been specified on the command line or dropped on the running application The currently selected printer is not available for printing Source DocuPrint Print Submission software DocuPrint print driver Action Enter the Connections dialog highlight the printer and click the Check Printer button If the printer connects attempt to print file again If the printer does not connect to the network contact your System Administrator The selected queue is not configured for Xerox use The print queue selected is not assigned to any of the printers for the DocuPrint software Source DocuPrint Print Submission software DocuPrint print driver Action Select anoth
197. lect the Setup button The job ticket specifies printing options that are not supported by the printer The unsupported options have been reset to their default values Source DocuPrint Print Submission software DocuPrint print driver Action Check the job ticket and either print the job with the default values or assign new values Contact your system administrator to verify the available printing options for the printer you are using Finishing must be Single Portrait Staple Slip Sheets or None when paper stock lengths vary The finishing options you want to use are not available because your specified paper stocks vary in length Source DocuPrint Print Submission software Action Perform one of the following e Select any of the valid finishing options that are listed in the message e Make your paper stock the same lengths MESSAGES GUIDE 49 13 WINDOWS WORKSTATION MESSAGES Source Action Found printer configuration information in old INI file Would you like to move the configured printers to the new INI file XDS has discovered configured printers from an older Xerox document submission application and would like to make these configured printers available to you DocuPrint Print Submission software Select Yes if you wish to copy the configured printers from the old INI file to the new INI file Select No if you do not want this information to be copied Source Action If Uncolla
198. led The workstation does not have enough memory to run the application DocuPrint print driver Close other applications or add more memory to your workstation Source Action A problem occurred while the dropped file names were being read There may be a memory problem The operation is cancelled The workstation does not have enough memory to perform the task DocuPrint print driver Close other applications or add more memory to your workstation Source Action A valid ASCII font name must be entered The ASCII PDL Type has been selected and the font name field in the PDL Type dialog has been left blank DocuPrint print driver Enter a valid ASCII font name or selected a different PDL Type 49 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES A Windows 95 function failed while attempting to browse for a network printer Windows has run out of memory to run the application or Windows encountered an internal error while getting information about the selected network printer Source DocuPrint print driver Action Check to see if there are any other applications running and close them OR Add more memory to your workstation Restart Windows if closing the other applications does not work An entry using this page already exists A page range was specified using a number that is already part of an existing page range in the Special Pages dia
199. lem at the client machine The printer Model server is up and running No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt EMERG gt Job Pool Manager Attempt to run JPM version d with wrong database version lt EMERG gt Job Pool Manager Error opening database d existing lt ERROR gt AppleTalk Out of memory in s lt ERROR gt AppleTalk GetZoneList requested timed out with no reply lt ERROR gt Job Pool Manager Complete job lt jobid gt found in active queue status changed to Inactive lt ERROR gt Job Pool Manager Complete job lt jobid gt found in active queue status changed to Processing lt ERROR gt Job Pool Manager DB error d in d__findnm called from EnumerateFilters lt ERROR gt Job Pool Manager Insufficient values stored for attr d lt ERROR gt Job Pool Manager Job lt jobid gt in acquire process is not in DB lt ERROR gt Job Pool Manager Lpd translator Out of memory in s lt ERROR gt Job Pool Manager Out of memory in s lt ERROR gt Ipd translator Out of memory in d Explanation action Database and Job Pool Manager are incompatible Reinstall the system An unrecoverable database error has been detected All previous information about jobs will be lost Notify your service representative Memory has been exceeded causing the system to fail Restart the system This co
200. lem persists restart the system lt ALERT gt AppleTalk Received An AppleTalk protocol translator process has failed signal lt d gt aborting lt s gt with core dump If AppleTalk jobs can no longer be submitted to the printer or if one of the printer names no longer appears in the Macintosh Chooser window restart the system 48 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt ALERT gt AppleTalk Can t connect to AppleTalk server lt ALERT gt AppleTalk RPC Error RPC Can t decode result lt ALERT gt AppleTalk Server All AppleTalk nodes are in use lt ALERT gt AppleTalk Server data link driver push failed Unix error invalid argument lt ALERT gt AppleTalk Server Got unexpected packet type d on aarp stream lt ALERT gt AppleTalk Server Received signal lt d gt aborting with core dump lt ALERT gt IOT Model never obtained valid NVM info type lt ALERT gt IOT Model Unable to read A meter from IOT type lt ALERT gt Job Pool Manager Bulk data write failed m lt ALERT gt Job Pool Manager Database error d s discovered during DB checkout lt ALERT gt Job Pool Manager Error opening bulk data file No such file or directory lt ALERT gt Job Pool Manager No default virtual printer has been set exiting Explanation action The AppleTalk server has shut down 1 Check cabling and connections
201. level exceeded target tolerance Pixel clock error or SOS EOS scan lines missing SOS EOS not balanced Polygon motor assembly producing extra scan lines PIXEL board VCO voltage out of window during print Interpolation overflow detected Dicorotron 1 fault Charge 2 shield voltage at max Transfer assist blade engage failure Explanation action The stacker elevator failed two successive attempts to reach a new position No action required If problem persists notify your service representative The laser exposure did not stabilize to the specified level after power up or the exposure level exceeded the prescribed limits No action required If problem persists notify your service representative The pixel clock output malfunctioned No action required If problem persists notify your service representative The ROS intensity difference is not balanced No action required If problem persists notify your service representative An extra scan pulse EOS or SOS occurred within the scan window time limit No action required If problem persists notify your service representative The VCO Voltage Controlled Oscillator voltage is not within an acceptable range If this fault occurs during imaging then a ROS PURGE will occur as well No action required If problem persists notify your service representative There has been an error in the conversion of 300 dpi data to 600 dpi data
202. lk jobs if your Macintosh system is connected to the same physical network as the printer The printer Model server is up and running for your 4050 based printer engine No action required The printer Model server has shut down This message appears only when the system is restarted No action required The Job Pool Manager has accepted a segmented job with the indicated number of segments and has assigned it the indicated job ID No action necessary The Job Pool Manager has accepted a job and assigned the posted job ID No action required The Job Pool Manager has been shut down Restart the system The Job Pool Manager has completed initialization and is up and running No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 7 PRINTER CONTROLLER MESSAGES Message lt INFO gt Job Pool Manager Job d purged from database lt INFO gt Job Pool Manager Partially submitted job id d removed from system lt INFO gt Lpd translator DocuPrint Ipd protocol translator started lt INFO gt Lpd translator Shutting down lt WARNING gt AppleTalk Framing error on Begin End lt s gt lt WARNING gt AppleTalk ProcSet has no name lt WARNING gt AppleTalk Too many virtual printers can t add lt printer name gt lt WARNING gt AppleTalk Too much Document Structure Convention Nesting lt WARNING gt AppleTalk Unrecognized Patches line format lt S gt
203. log DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 7 00 to 18 27 inches to 17 0 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 8 0 inches to 17 0 inches and the length must be from 10 0 inches to 14 3 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog Source Action Paper stock width must be from 8 0 inches to 8 5 inches and the length must be from 10 0 inches to 14 0 inches An invalid paper stock width or length was specified in the Custom Size dialog box DocuPrint Print Submission software DocuPrint print driver Specify a width of 8 0 to 8 5 inches and a length of 10 0 to 14 0 inches MESSAGES GUIDE 49 17 WINDOWS WORKSTATION MESSAGES Source Action Paper stock width must be from 8 00 inches to 8 50 inches and the length must be from 10 00 inches to 14 02 inches You specified an invalid paper stock size in the Custom Size dialog DocuPrint Print Submission software Specify a valid paper stock size in the Custom Size dialog
204. log box Source DocuPrint print driver Action Examine your specified page ranges Make sure the page number you entered in the From or To text box does not overlap a page range you listed in the Page s Paper Stock list box An error occurred while attempting to allocate global memory Close some applications or add more memory Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if there are any other applications running and close them OR Add more memory to your workstation Restart Windows if closing the other applications does not work An error occurred while attempting to free allocate global memory A problem has been encountered in the Windows memory management scheme or XPPS has tried to free the same block of memory more than once Source DocuPrint Print Submission software Action Close your running applications and restart Windows MESSAGES GUIDE 49 3 WINDOWS WORKSTATION MESSAGES Source Action An error occurred while sending the file to the print server for this printer Call the System Administrator There is a problem communicating with the printer DocuPrint Print Submission software Contact your System Administrator Source Action An error occurred while sending the job ticket to the print server for this printer Call the System Administrator There is a problem communicating with the printer Do
205. lose tray 3 3 Press the Continue button XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 11 PRINTER CONTROLLER MESSAGES Message C076 Paper tray 4 fault Select another tray C077 Check paper supply in tray 4 C078 Tray 4 wait station sensor not made but SFRS made C079 Sheet didn t clear tray 4 wait station sensor C080 Tray 4 feeder failed to feed sheet from stack to SFRS C081 Tray 4 has low paper C082 Tray 4 down due to unlock button being pressed C103 Paper tray 1 fault Select tray 2 Explanation action The tray 4 elevator has not reached the end of its travel in 9 seconds 1 Open the HCF front door 2 Open and close tray 4 3 Close the HCF front door The stack height sensor does not see paper 1 Clear the tray 4 feeder 2 Load and close paper tray 4 3 Press the Continue button The paper failed to reach the wait station sensor in time or there was no paper at the wait station when attempting to feed 1 Clear the tray 4 feeder 2 Press the Continue button 1 Clear the tray 4 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time 1 Clear the tray 4 feeder 2 Fan the copy paper stack tray4 3 Load and close paper tray 4 4 Press the Continue button The tray 4 elevator was raised with insufficient paper or the paper supply was nearly depleted durin
206. m administrator Action Can t open job ticket file lt path gt The DocuPrint NPS printer is unable to access the job ticket using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file Action Can t open local printer file lt path gt Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the client software was loaded properly Action Can t pop file from internal table lt gt There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements 51 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Action Couldn t encode job ticket to file An internal error occurred while the DocuPrint NPS printer was writing to a local temporary file Write down the message and contact your system administrator Action Couldn t initialize internal table There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Couldn t open list file
207. m to 363 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 432 and 432 millimeters in the x Image Shift text box or 363 and 363 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 464 mm to 464 mm and the Y Image Shift must be from 356 mm to 356 mm You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 464 and 464 millimeters in the x Image Shift text box or 356 and 356 millimeters in the Y Image Shift text box Source Action The X Image Shift must be from 8 5 inches to 8 5 inches and the Y Image Shift must be from 14 0 inches to 14 0 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 8 5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box 49 38 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The Xerox Document Submission Application cannot be loaded The Resource Library file XPPPRES DLL is the wrong version You may have to reinstall XDS The Resource library file XPPPRES DLL is the wrong version DocuPrint print driver Reinstal
208. meter Explanation action Information about the indicated job has been purged from the Job Pool Manager database and is no longer available using the Ul This message displays after a Dump Accounting Records command or when the system automatically removes accounting records if it has been installed with that option No action required An incomplete job was submitted to the system and has been removed No action required The Ipd protocol translator is up and running Jobs may now be submitted using the Ipr No action required The lpr protocol translator has been manually shut down No action required There is an error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required There is an error in the Macintosh application that is sending data to DocuPrint NPS DocuPrint NPS continues to function normally No action required You have created a 65th virtual printer You may create more than 64 but the Chooser menu will display only 64 There is an error in the Macintosh application that is sending data to DocuPrint No action required if the job is printing normally If the job is not printing normally correct the Macintosh application error There is an error in the Macintosh application that is sending data to DocuPrint No action required if the job is printing normally If the job is not printing normally correct the Macintosh
209. mitting a job Action Reenter the command making sure to include the printerName queue option Print request not forwarded server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to ensure that the Xerox client was enabled at installation Server not responding You entered the istjob or listg command but the Printer Controller failed to respond to the command within the allotted time Action Reenter the command If you see the same message contact your system administrator for assistance 51 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Server or directory unreachable You entered the istjob listq or print command but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to verify that the installation procedure was successfully completed SetOfDisp__Create The print command was entered but an internal error occurred Action Write down the message and contact your service representative SetOfDisp__Insert The print command was entered but an internal error occurred Action W
210. n t encode job ticket to file An internal error occurred while the DocuPrint NPS printer was writing to a local temporary file Write down the message and contact your system administrator Action Couldn t initialize internal table There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Couldn t open list file The file you specified with the listFile option could not be opened Verify that you have read access to the file you specified Action DocPath__Create An internal error occurred Write down the message and contact your service representative Action Error changing to directory lt path gt Your software is missing an internal file that is needed for printing Write down the message and contact your system administrator Action Error creating temporary data file Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the client software was loaded properly Action Error copying STANDARD INPUT Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your s
211. n 7 or more than 125 pages of Blank Page Inserts Source DocuPrint Print Submission software Action Perform one of the following steps e Select a Finishing option other than Bound if you wish to use fewer than 7 or more than 125 pages of Blank Page Inserts e Reduce the total number of Blank Page Inserts to some number greater than 7 or less than 125 if you wish to retain the Finishing option that you have selected 49 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Bound jobs require a paper length of 11 0 inches 279 mm or 11 7 inches 297 mm You selected Bound for the Finishing option but selected a paper size that does not meet the requirements for bound print jobs Source DocuPrint Print Submission software Action Select one of the following paper sizes 8 5 x 11 0 inches Letter A4 or Custom with a selected paper length of 11 0 inches 279 millimeters or 11 7 inches 297 millimeters Copies must be 1 16 for uncollated Booklet Maker jobs You selected Uncollated and Booklet Maker for the Finishing options but entered a value in the Copies text box outside the available range for uncollated Booklet Maker jobs Source DocuPrint Print Submission software Action Perform one of the following actions to change the printing options that were selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option
212. n enter as arguments appear in quotes for example USLetter Vertical bars Alternatives to specified arguments are separated by vertical bars for example Set Time lt Time Remote Host Name IP Address gt Note Notes are hints that help you perform a task or understand the text Caution Cautions alert you to an action that could damage hardware or software Warning Warnings alert you to conditions that may affect the safety of people A viii XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE INTRODUCTION Xerox DocuPrint Network Printer Series The Xerox DocuPrint Network Printer Series includes the following documents Decomposition Service and Tools Guide Guide to Configuring and Managing the System Guide to Managing Print Jobs Guide to Performing Routine Maintenance Guide to Submitting Jobs from the Client Guide to Using Page Description Language Installation Planning Guide Messages Guide System Overview Guide Troubleshooting Guide Glossary Master Index Customer Information Quick Reference Card Printer Controller Commands Quick Reference Card Submitting your Jobs from Macintosh Quick Reference Card Submitting your Jobs from UNIX amp DOS Quick Reference Card Submitting your Jobs from Windows NT 4 0 QuickPrint Quick Reference Card Submitting your Jobs Using Windows NT 4 0 Drivers Quick Reference Card The documentation set also includes an electronic version the
213. ncel the activity and make sure that you are logged in to the Network Server containing the default Job Ticket before accessing the XPPS software The Job Ticket file specified already exists Overwrite it The name of a Job Ticket was specified that already exists Source DocuPrint Print Submission software DocuPrint print driver Action Select OK to replace the existing Job Ticket with your new Job Ticket or select Cancel and then rename the new Job Ticket The Job Ticket settings that were stored with the reprint job will be used To modify those settings reprogram the Job Ticket in Setup You have selected the Reprint checkbox Source DocuPrint Print Submission software DocuPrint print driver Action None This is a warning message MESSAGES GUIDE 49 27 WINDOWS WORKSTATION MESSAGES Source Action The local family mask file MSK for this printer does not exist or cannot be opened It should be located in your Windows directory Notify the System Administrator The configuration file on your system for the printer model specified in this named connection is missing or corrupt It should be located in your Windows SYSTEM directory DocuPrint Print Submission software DocuPrint print driver Reinstall the XPPS software and be sure to specify the print server that supports this printer model when selecting the components to install Source Action The maximum number of Chapter Starts has been defined
214. ncies a paper stock with tabs or a custom ordered paper stock you must select the 1 Sided option from the Sides Imaged list box in the Exception Pages dialog Source Action Unable to open the document file for printing It does not exist or you do not have read access The document in the job ticket has been deleted or you do not have read access DocuPrint print driver Recreate the document or modify the properties so that you have read access Source Action Unable to print the document An error occurred while the print job was being closed Resend the job Your print job was not sent to the NetWare server DocuPrint print driver Resubmit your print job If the problem persists contact your System Administrator for assistance Source Action Uncollated jobs cannot be sent to the Booklet Maker You selected Uncollated from the Collation list box and Booklet Maker from the Finishing list box in the Setup dialog DocuPrint print driver If you want your print job sent to the Booklet Maker select the Collated option from the Collation list box in the Setup dialog Otherwise select another option from the Finishing list box Source Action Uncollated jobs cannot contain Slip Sheets You selected Uncollated and Slip Sheets for the Finishing options DocuPrint print driver If you want slip sheets placed in your print job select Collated Otherwise select another Finishin
215. nd an attempt was made to close the parent dialog before the changes to the Paper Stocks were saved Source DocuPrint print driver Action Perform one of the following e Select Yes if you want the changes to the Paper Stocks to be saved e Select No to return to the Setup dialog without saving the changes e Select Cancel to return to the parent dialog There was a problem while a window handle was being stored or retrieved The DocuPrint software detected an error in the current application Source DocuPrint print driver Action Exit the application Then restart the application and try the operation again This operation results in more page ranges than can be accommodated by this dialog box You must Change or Delete some page ranges before attempting this operation again More than 50 page ranges were specified in the Special Pages dialog box Source DocuPrint print driver Action Examine your document and make sure that it requires the variety of special paper stock options that you specified Delete any page ranges you no longer require MESSAGES GUIDE 49 43 WINDOWS WORKSTATION MESSAGES This print queue resides on a file server containing a previous version of software Some Job Ticket options will not be available The print queue that you have added to the list of available printers or that you have selected from the list of available printers does not contain the most recent version of
216. nd close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code a83r Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code b78s Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation An internal processing error occurred during the printing operation You may not have enough memory Internal error code j12k Windows has run out of memory to run the application Source DocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation MESSAGES GUIDE 49 7 WINDOWS WORKSTATION MESSAGES An invalid insert position has been selected An invalid insert position has been selected The following are examples of invalid insert positions zero first insert at a position gt 1 insert past last page at position 1 Source DocuPrint Print Submission software Action Enter a valid insert position
217. ng either Show Log or Show Status Chapter 2 Windows workstation messages lists and describes the messages that may display as you are using the system Chapter 3 Macintosh workstation messages contains messages that may display when you submit jobs from your Macintosh to the DocuPrint NPS Chapter 4 DOS workstation messages contains messages that may display at your workstation when you use the commands available through the print job submission utility Chapter 5 UNIX workstation messages contains messages that may display at your workstation when you use the commands available through the print job submission utility This guide uses the following conventions All caps and angle brackets Within procedures the names of keys are shown in all caps within angle brackets for example press lt RETURN gt Angle brackets Variable information or the position of a specified argument in the command syntax appears in angle brackets for example List Fonts lt Pattern gt Bold Within procedures text and numbers that you enter are shown in bold for example enter privilege operator Enter Within procedures the two step process of keying in data and pressing lt RETURN gt lt ENTERP gt for example enter y Italics Document and library names are shown in italics for example the Xerox DocuPrint Network Printer Series Messages Guide Quotes Keywords you ca
218. not be printed on LaserWriter lt printer name gt Try again The DocuPrint NPS printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Action Write down the message Ask the printer operator or system administrator to check printer status If necessary call your service representative Could not find the default Job Ticket specified in the User Preferences dialog Internal defaults will be used 002014 System could not locate your preferred default job ticket so it uses internal defaults instead Action If the internal defaults do not successfully print your job use Show Additional files to locate your preferred default job ticket If necessary write down the message and contact your system administrator lt Document Name gt from lt Application Name gt could not be printed on LaserWriter lt printer name gt Check that the printer is turned on and connected or select another printer in the Chooser and try again The DocuPrint NPS printer may be powered off or the AppleTalk connection between your workstation and the Printer Controller may be lost Action Write down the message Ask the printer operator or system administrator to check printer status If necessary call your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 50 1 MACINTOSH WORKSTATION MESSAGES Action JPM down The AppleTalk conne
219. notify your service representative The TAC sensor is dirty No action required If problem persists notify your service representative A patch generator error has been detected No action required If problem persists notify your service representative A CAD loss failure has occurred No action required If problem persists notify your service representative A charge shield failure has occurred No action required If problem persists notify your service representative A PQA failure has occurred No action required If problem persists notify your service representative FOR or BFR failed memory communication Prints can be made to the top tray This message displays only if the stacker is selected 1 Deselect output 2 Press the Continue button The fuser is too cool 1 Wait for the message to clear automatically and press the Continue button 2 If problem persists notify your service representative The printer has been idle beyond the preset time Press Continue button if the printer is needed or send a job and allow for warm up time About 100 sheets have been sent to the processor top tray Remove paper from the tray 48 36 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message L051 L052 L057 L152 L154 L172 L180 L182 L183 L184 P012 Paper width in Tray 1 changed within job Paper width in Tray 2 changed w
220. nt print driver Action Exit the application Then restart the application and try the operation again This operation results in more page ranges than can be accommodated by this dialog box You must Change or Delete some page ranges before attempting this operation again More than 50 page ranges were specified in the Special Pages dialog box Source DocuPrint print driver Action Examine your document and make sure that it requires the variety of special paper stock options that you specified Delete any page ranges you no longer require MESSAGES GUIDE 49 43 WINDOWS WORKSTATION MESSAGES This print queue resides on a file server containing a previous version of software Some Job Ticket options will not be available The print queue that you have added to the list of available printers or that you have selected from the list of available printers does not contain the most recent version of the Network Server software Some of the Job Ticket features in the Setup dialog will not be available Source DocuPrint print driver Action If you wish to use the new features available in the Setup dialog you must connect to a print queue that resides on a Network Server that has version 1 2 or higher of the software This version of XDS requires at least version 3 1 of Microsoft Windows You attempted to access the XDS software from Windows 3 0 or lower Source DocuPrint print driver Action The XDS software v
221. ntact your system administrator Action Error opening configuration file lt path gt The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Write down the message and contact your system administrator to verify that the client software was properly installed Action Invalid indirection file In entering the print command an indirection file pathname with the option was specified That pathname was inaccessible or contained invalid characters Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Action Invalid option lt gt In entering the print command an invalid option was specified Refer to the Guide to Submitting your Jobs from the Client for acceptable options Action JobTicket conflict lt c1 gt and lt c2 gt are mutually exclusive The print command was entered but two options lt c1 gt and lt c2 gt that cannot be used on the same print request were specified Choose which option you want to use and resubmit the job 52 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE UNIX WORKSTATION MESSAGES Action JobTicket__DecodeAXJT The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket error for option The print command was entered
222. nue button 2 If problem persists contact your service representative A photoreceptor servo drive fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative The printer is unable to calibrate the TAC 1 Press the Continue button 2 If it does not continue immediately you may need to wait a few minutes then press the Continue button again 3 If problem persists contact your service representative There is a non volatile memory NVM failure 1 Press the Continue button 2 If problem persists notify your service representative 48 28 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message H002 H014 H015 H017 H018 H019 H029 H031 H032 H033 H036 H037 NVM battery failure Shared line failure CDM board communication failure PHR failed memory communication test MIR failed memory communication test XER failed memory communications test Invalid Belt hole detection Fuser over temperature fault Fuser under temperature fault Fuser control zero cross fault Output module configuration fault HCFR failed memory or communication test Explanation action There is a non volatile memory NVM failure 1 Press the Continue button 2 If problem persists notify your service representative CPM could not communicate with any boards in the s
223. o size adjust or stitch capacity reached Stitcher is out of wire wire not advancing Stacker elevator tray full or not empty prior to size adjust or stitch capacity reached Stitch head not at home position Stacker tray full or not empty prior to size adjust One bin stacker only configuration Stitch head fails to move off home GWR lost pitch reset Explanation action 1 Press the Continue button or wait for the fault message to clear automatically 2 Correct the paper width if necessary 1 Press the Continue button or wait for the fault message to clear automatically 2 Correct the paper width if necessary 1 Readjust tray length guides 2 Enter a Set Tray command The stitch wire spool is not turning 1 Arrange for wire spool replacement or inspection of the wire feeding system 2 If the problem persists contact your service representative for assistance The system is recovering from a crash for the finisher configuration only Remove the paper The stitcher wire is broken the advance mechanism is defective or the system is out of wire 1 Arrange for wire spool replacement or inspection of the wire feeding system 2 Ifthe problem persists contact your service representative for assistance The stacker elevator tray is full Remove the paper Stitch head cam fails to return home during the stitch cycle 1 Press the Continue button 2 If the problem persists notif
224. o the specified file and try dropping it again If the file has an XJT extension then make sure that is a valid job ticket file Select OK to skip processing of the invalid file only Select Cancel to skip processing all files The file containing the printer capabilities cannot be opened The system could not locate the file containing the printer capabilities in the Windows home directory of your workstation Source DocuPrint print driver Action Write down the message and ask your system administrator to locate or install the appropriate printer file The file containing the printer capabilities is corrupted The configuration file in the Windows directory of your workstation or on the server is corrupt and must be replaced Source DocuPrint Print Submission software DocuPrint print driver Action Contact your System Administrator to have the configuration file for the print queue replaced or to reinstall the appropriate printer file on your workstation The Job Name field cannot contain an exclamation point You have entered an exclamation point in the Job Name field Source DocuPrint Print Submission software DocuPrint print driver Action Remove the exclamation point from that field MESSAGES GUIDE 49 25 WINDOWS WORKSTATION MESSAGES The Job Name field cannot contain an exclamation point the job will fault at the printer Do you want the Job Name to be automatically modified to remove the
225. oblem persists notify your service representative The polygon motor speed is not correct No action required If the problem persists notify your service representative The EOS cable assembly is not connected or the 5V power supply is missing on the EOS detector PWBA No action required If the problem persists notify your service representative The SOS cable assembly is not connected or the 5V power supply is missing on the SOS detector PWBA No action required If the problem persists notify your service representative 30 5V is out of nominal range at the edge of the pixel clock board No action required If the problem persists notify your service representative One of three voltages 15V 15V or 5 2V is out of nominal range at the edge of the pixel clock No action required If the problem persists notify your service representative One of three voltages 15V 15V or 5V is out of nominal range at the edge of the motor driver PWBA No action required If the problem persists notify your service representative 48 38 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message P195 P196 P199 P200 P201 P202 P204 P205 P206 P207 P208 Output power from polygon driver board out of range Enable line to polygon motor fault SOS scan board fault Enable line to laser fault Modulator fault Laser Tube or La
226. ocuPrint Print Submission software Action Check to see if you have any other applications running and close them or add more memory to your workstation MESSAGES GUIDE 49 7 WINDOWS WORKSTATION MESSAGES An invalid insert position has been selected An invalid insert position has been selected The following are examples of invalid insert positions zero first insert at a position gt 1 insert past last page at position 1 Source DocuPrint Print Submission software Action Enter a valid insert position Argument s is invalid The argument specified on the command line when launching XPPS is invalid Source DocuPrint Print Submission software Action Verify that the path and filename specified for the command line arguments are correct Argument is invalid Skip this argument and continue An argument specified on the command line when launching XPPS is invalid You can either skip processing of this argument only or skip processing of all arguments Source DocuPrint Print Submission software Action Verify that the paths and filenames specified for all command line arguments are correct Select OK to skip processing of the invalid argument only Select Cancel to skip processing all arguments Bound collated sets must contain between 7 and 125 sheets You selected Collated as the collation option Bound as the Finishing option in the Setup dialog and you have programmed fewer tha
227. oftware Action If you select Transparency as one of your paper stock options select 1 Sided in the Sides Imaged list box 49 44 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Transparencies require 1 sided for Sides Imaged Please check the stocks being used in the Exception Pages dialog box Transparency paper stock is being used by one or more of the Exception Pages that you have programmed and you selected 2 Sided or Head to Toe from the Sides Imaged list box in the Setup dialog DocuPrint print driver If you are using Transparency paper stock you must select the 1 Sided option from the Sides Imaged list box in the Exception Pages dialog Source Action Transparencies require None or Print on Side 1 for Printing Please check the stocks being used in the Covers dialog Transparency is being used by the covers that you have programmed and you selected Print on Side 2 or Print on Both Sides from the Printing list box in the Covers dialog DocuPrint print driver If you are using transparencies you must select the None or the Print on Side 1 options from the Printing list box in the Covers dialog Source Action Transparency Tab and ordered Custom paper stock types require None or Print on Side 1 for Printing Please check the stocks being used in the Covers dialog Transparency Precut Tab Full Cut Tab or
228. oner waste bottle clearing a paper jam When the DocuPrint controller is processing a very complex job and the printer has already printed all the images received the message Press continue to resume printing may be displayed with the message Output caught up with input In this instance do not press the Continue button The printer will cycle up when the controller finishes processing the next page and sends it to the printer 48 44 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 49 Windows workstation messages This chapter alphabetically lists messages that may appear on your workstation monitor when you set up and submit jobs to the DocuPrint NPS Variable information appears in angle brackets lt gt Source indicates the source of the message either the DocuPrint Print Submission software or the DocuPrint print driver When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your System Administrator for assistance A fatal memory error has occurred Close some applications and restart the XPPS application Access to the print driver software was attempted but there is not enough memory to run the application Source DocuPrint print driver Action Close other applications or add more memory to your workstation A Job Name i
229. or a specified print option was left out Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Non unique option The print command was entered but the print option specified was not valid Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specified The printerName queue option in the print command line was not included This option is required for submitting a job Action Reenter the command making sure to include the printerName queue option Print request not forwarded server or directory unreachable The listjob listq or print command was entered but the software couldn t communicate with the Printer Controller Action Write down the message Ask your system administrator to check communication between your workstation and the Printer Controller and to ensure that the Xerox client was enabled at installation Server not responding You entered the istjob or listg command but the Printer Controller failed to respond to the command within the allotted time Action Reenter the command If you see the same message contact your system administrator for assistance 51 6 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Server or directory unreachable You entered the istjob listq or print command but the software couldn t communicate with the Printer
230. or to reinstall the appropriate printer file on your workstation The Job Name field cannot contain an exclamation point You have entered an exclamation point in the Job Name field Source DocuPrint Print Submission software DocuPrint print driver Action Remove the exclamation point from that field MESSAGES GUIDE 49 25 WINDOWS WORKSTATION MESSAGES The Job Name field cannot contain an exclamation point the job will fault at the printer Do you want the Job Name to be automatically modified to remove the exclamation point You have entered an exclamation point in the Job Name field Source DocuPrint Print Submission software DocuPrint print driver Action Choose Yes to have the exclamation point automatically removed from the Job Name field Choose No to manually remove it The Job Ticket contains values that are not available on the selected printer Assign defaults to the indicated areas or cancel the operation The Job Ticket specifies printing options that are not supported by the printer The unsupported print options in the Job Ticket have been reset to their default values Source DocuPrint print driver Action Review the areas that are listed in the message to see which options have been reset to their default values To verify the available printing options for the printer you are using contact your system administrator The Job Ticket file could not be loaded You are not logged onto
231. orkstation when you submit jobs to the DocuPrint printer and messages that appear at the Printer Controller Contents The workstation specific messages sections of this guide provide an alphabetical listing of the messages Each entry provides the following information e Message Lists the exact text of the message Variable information appears in angle brackets lt gt e Source Provides the source of the message e Action Suggests a specific action or procedure regarding the message The Printer Controller messages section of this guide contains messages that display at the Xerox DocuPrint Printer Controller Both the meaning and action if action is required are provided The DocuPrint Printer Controller maintains a daily log containing Sun operating system Diagnostic and Xerox Client Messages You can use two options at the PS op gt level to obtain status and log messages Show Log and Show Status Show Status messages display by entering the command at the PS op gt prompt Before using this guide become familiar with its contents and conventions This section lists the contents of this guide e Chapter 1 Printer Controller messages lists the messages specific to the 4050 4090 4850 4890 92C NPS Printer Controllers Messages using Show Log provides a listing of five types of DocuPrint messages that may display depending upon your site configuration They are Apple
232. oss from charge dicorotron to ESV1 has been detected 1 Press the Continue button 2 If problem persists notify your service representative An excessive charge loss from ESV1 to ESV2 has been detected 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative Electrostatic set points out of range possible massive cleaning problem 1 Press the Continue button 2 If problem persists notify your service representative 48 32 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MES
233. ot present Toner waste container not present Toner waste container full Low black toner detected by toner sensor Low color toner detected by toner sensor CDM lost machine clock MIR lost machine clock Explanation action Printer type 50 ppm vs 92 ppm and color developer housing type do not match 1 Open the front left door 2 Remove the incorrect color developer housing 3 Install the correct color developer housing 4 Close the left front door The developer waste container is full or not present 1 Open the front left door 2 Replace the container 3 Close the left front door The toner waste container is not present 1 Open the toner waste container access door rear door 2 Insert a toner waste container Close the toner waste container access door rear door 4 Press the Continue button The toner waste near full sensor has been activated and more than 1000 pitches have occurred 1 Open the toner waste container access door rear door Remove the full toner waste container Insert an empty toner waste container Close the toner waste container access door rear door 5 Press the Continue button Black dry ink is too low Add black dry ink toner Color dry ink is too low Add color dry ink toner There is a machine clock sensor problem a CDM board failure or a harness problem between the machine clock sensor and CDM 1 Discard purged output 2 Press the Cont
234. other than Booklet Maker and try to print your job again e Enter another value in the Copies text box If you want an uncollated Booklet Maker print job you must enter a value between 1 and 16 Try to print your job again Copies must be 1 9999 A value was entered that is outside the indicated range in the Copies text box Source DocuPrint Print Submission software DocuPrint print driver Action Enter a value between 1 and 9999 Copies must be 1 65000 You have entered a value in the Copies text box that is not in the indicated range Source DocuPrint Print Submission software Action Enter a value between 1 and 65000 MESSAGES GUIDE 49 9 WINDOWS WORKSTATION MESSAGES Source Action Copies must be 2 50 for uncollated stapled jobs This message applies to the DocuTech Network Publisher 90 only You selected Uncollated and one of the stapling options for the Finishing options but entered a value in the Copies text box outside the available range for uncollated stapled jobs on the DocuTech 90 DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple and try to print your job again e Enter another value in the Copies text box If you want an uncollated stapled print
235. ou do not have access rights to Source DocuPrint Print Submission software Action Choose a different print queue or contact your System Administrator to get access rights to the specified queue The document could not be printed because a socket could not be opened for this print server connection The print server is down or the connection timed out The document could not be printed to chosen print server because print server is down or the connection timed out Your network connection may be slow Source DocuPrint Print Submission software Action Try to print the document again If the problem persists increase the LPR printing time out values see the Windows XDS section of the Guide to Submitting Jobs from the Client If the problem persists use a different server to print to that printer or wait to print until a later time Contact your System Administrator for further assistance The document could not be printed because the LPR control file could not be sent to the print server for this printer There is a problem communicating with the printer Source DocuPrint Print Submission software Action Try to print the document again If the problem persists contact your System Administrator MESSAGES GUIDE 49 23 WINDOWS WORKSTATION MESSAGES Source Action The document could not be printed because the specified print queue does not exist on the print server for this printer Call the System Administ
236. ows or close the applications using the Xerox print drivers and try the operation again MESSAGES GUIDE 49 47 WINDOWS WORKSTATION MESSAGES XDS failed to initialize classes Close all applications then exit and restart Windows The DocuPrint software failed to initialize properly Source DocuPrint print driver Action Close all open applications and exit Windows Restart Windows and try accessing the DocuPrint software again XDS failed to initialize dialogs Close all applications then exit and restart Windows The DocuPrint software failed to initialize properly Source DocuPrint print driver Action Close all open applications and exit Windows Restart Windows and try accessing the DocuPrint software again XDS failed to initialize resources Close all applications then exit and restart Windows The XDS software failed to initialize properly Source DocuPrint print driver Action Close all open applications and exit Windows Restart Windows and try accessing the XDS software again You are not logged onto the print server for this printer or this is not a Novell NetWare server You have selected a print queue that is not assigned to any of the Network Servers to which you are currently attached Source DocuPrint print driver Action Perform one of the following e Select a print queue that resides on a Novell NetWare server to which you are attached e Attach to the Novell Network Serv
237. per stock type and the Finishing option that you have selected e Select a paper stock other than Transparency if you wish to use the collation option and the Finishing option that you have selected Uncollated transparencies cannot be stapled You selected Uncollated as the collation option in the Job Setup dialog and you selected Portrait Staple Landscape Staple or Dual Staple as the Finishing option with a paper stock type of Transparency Source DocuPrint print driver Action Perform one of the following steps e Select the Collated option if you wish to use the paper stock type and the Finishing option that you have selected e Select a paper stock other than Transparency if you wish to use the collation option and the Finishing option that you have selected Windows Help could not be opened There may not be enough conventional memory Close some other applications and try again An attempt was made to access the Windows Help option but there is not enough memory to open the Help files Source DocuPrint Print Submission software DocuPrint print driver Action Close other applications or add more memory to your workstation XPPP cannot support any more applications Close an application that is using XPPP and try again An attempt was made to access the DocuPrint software or to print from within the application too many times Source DocuPrint print driver Action Locate and close some of the DocuPrint wind
238. pplication that is sending data to DocuPrint No action required if the job is printing normally If the job is not printing normally correct the Macintosh application error There is a read failure Restart the system If the problem persists reinstall the system The printer has been powered off or a cable from the workstation to the printer is either not connected or connected improperly 1 Check cable connections and power on the printer 2 Contact your service representative for assistance XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt WARNING gt IOT Model PSIIOC GET__IOT__ CONFIGURATION never returned valid info lt WARNING gt Job Pool Manager Acquire filter lt id gt removed from system prescanner died lt WARNING gt Job Pool Manager Can t open VP file lt file gt Unix error lt error number gt lt WARNING gt Job Pool Manager FlexLM procedure lt proc gt failed with reason lt reason gt lt WARNING gt Job Pool Manager Missing attribute description for attribute d lt WARNING gt Job Pool Manager VP file lt file gt has corrupt data lt WARNING gt Lpd translator Attempted read of data file timed out lt WARNING gt Lpd translator Too many media specifications to process excess ignored Explanation action The printer has been powered off or a cable from the workstation to the printer is either not connec
239. ppropriate field Note that this will affect all cases in which that stock is used Source Action Delete the selected printer You attempted to delete the selected printer in the printer list DocuPrint Print Submission software Perform one of the following e Select OK to delete the printer from the printer list e Select Cancel to skip processing all arguments Source Action Do you always want to ignore the configured printers in this INI file XDS found configured printers from an older Xerox document submission application and you chose to ignore the configured printers in the INI file DocuPrint Print Submission software Select Yes if you never want to be asked to copy the configured printers in this particular INI file Select No if you wish to be prompted to copy the configured printers in this INI file the next time you run XDS MESSAGES GUIDE 49 11 WINDOWS WORKSTATION MESSAGES Do you wish to overwrite the current Job Ticket with the default values You selected New in the Setup window Source DocuPrint print driver Action Select OK to reset your current job ticket values to the default job ticket values or Cancel to leave the current job ticket values Do you wish to reset to the default Job Ticket values You selected New in the Setup window Source DocuPrint print driver Action Select OK to reset your current job ticket values to the default job
240. presentative A charge control error has been detected No action required If problem persists notify your service representative The PHR board has failed or a PHR input signal line is shorted to ground No action required If problem persists notify your service representative There has been a PHR board failure an off board problem in a PHR output device or signal line or a loss of 24 V No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 33 PRINTER CONTROLLER MESSAGES Message J146 J147 J148 J149 J155 J156 J165 J169 J170 J176 MIR self test input failure MIR self test output failure XER self test output failure XER self test A D failure BFR self test input failure BFR self test output failure Stacker cover opened in print FOR self test input failure FOR self test output failure Stacker offset fault Explanation action There has been an MIR board failure or some input signal line is shorted to ground No action required If problem persists notify your service representative There has been an MIR board failure or an off board problem in the PHR output device or the signal line No action required If problem persists write down the message and call your service representative There has been an XER board failure an off board problem in some
241. r lt s gt Generally variable information depending on your configuration lt d gt indicates numbers lt s gt indicates text Note IOT means printer engine throughout all messages You can enter Show Log at the PS op gt level to list message logs that enable you to determine the status of jobs that have been dispatched to your Xerox DocuPrint NPS printer For instance a typical listing may present several days worth of DocuPrint logs while including additional logs used by service personnel to diagnose system function A representative sample follows PS op gt Show Log var log DocuPrint Sat var log DocuPrint__accounting var log DocuPrint Fri var log DocuPrint Thu OAN Enter choice number lt 1 gt Enter number of lines from the end to show or All 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 1 PRINTER CONTROLLER MESSAGES Message You are concerned with messages that are issued to the DocuPrint log All other DocuPrint logs posted with the day of the week extension are DocuPrint messages for that particular day The five DocuPrint message types are lt timestamp gt lt severity level gt AppleTalk lt message gt lt timestamp gt lt severity level gt AppleTalk Server lt message gt lt timestamp gt lt severity level gt lIOTModel lt message gt lt timestamp gt lt severity level gt JobPoolManager lt message gt lt timestamp gt lt severity level gt Lp
242. r opening job to JPM Submit Disabled Document submission failed Text is lost because the maximum edit log size has been exceeded Unspecified error Job error promoting document lt n gt Not Found Welcome to Cedar 11 0 7 of lt date gt X900 IOT communication fault check printer power Press continue Explanation action This message displays at the DocuPrint printer A Show Status entered at the Printer Controller may not display any printer messages This is caused by the printer losing communication with the Printer Controller and not reporting any appropriate messages Queueing has been stopped and the Job Pool Manager is unable to accept the job Start queuing The console window cannot display all the text you requested The most current 50 000 bytes are displayed An incorrect job number has been entered when using the Promote Document command Enter List Documents to identify specific job then retry the Promote Document command This is an informational greeting message posted in the Printing Activity log window The printer has been powered off 1 Check cabling and connections 2 Power on the printer This message appears when a task needing operator attention is required for example replenishing the paper tray replacing a toner waste bottle clearing a paper jam When the DocuPrint controller is processing a very complex job and the printer has already printed all the images re
243. r beam is completely enclosed during all modes of customer operation The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS DANGER LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM Operation safety This product produces ozone during normal operation The amount of ozone produced depends on copy volume Ozone is heavier than air The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits If you need additional information concerning ozone call 1 800 828 6571 to request the Xerox publication 600P83222 OZONE Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements They have been approved by safety agencies and they comply with environmental standards Please observe the following precautions to ensure your continued safety e Always connect equipment to a properly grounded electrical outlet If in doubt have the outlet checked by a qualified electrician Warning Improper connection of the equipment grounding conductor may result in risk of electrical shock A e Never use a ground adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal e Always
244. r sensor or solenoid failure has been detected 1 Press the Continue button 2 If problem persists notify your service representative The XAN has failed the memory test or the communications test 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the cleaner has been detected 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the black developer waste tube has been detected 1 Press the Continue button 2 If problem persists notify your service representative A blockage in the color developer waste tube has been detected 1 Press the Continue button 2 If problem persists notify your service representative 48 30 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message H311 H312 H313 H314 H318 H319 H321 H324 H333 H335 H336 H337 Black developer housing fault Color developer housing fault Extended run without TAC control black toner patch Extended run without TAC control color toner patch Light black patches check black dry ink supply Light color patches check color dry ink supply Unable to complete a toner concentration adjustment in time Failure of TAC sensor Failure of control patch generator Failure of ESV1 Failure of ESV2 Charge system fault Explanation action A
245. r specified in the file containing the printer capabilities is not supported The configuration file in the Windows SYSTEM directory of your workstation or on the server is corrupted and must be replaced DocuPrint Print Submission software DocuPrint print driver Contact your System Administrator to have the configuration file for the print queue replaced or to reinstall the appropriate printer file on your workstation Source Action The Product Support Library could not be loaded The dialog cannot be initialized You may need to run the setup program again The necessary library could not be loaded DocuPrint Print Submission software DocuPrint print driver Restart computer and try same sequence of events If same message appears reinstall XPPS software 49 32 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Reprint or Print Server file path should not contain a drive specifier Please enter a valid path and file that exists on the DocuSP Server Should be no drive specifier for this path Source DocuPrint Print Submission software DocuPrint print driver Action Remove the drive specifier from the path The Save Destination Job Ticket already exists Overwrite it You selected a job destination of Save and the XPPS software has located a previously saved Job Ticket file Source DocuPrint Print Submission software DocuPrint print driver Action S
246. r the paper type or deselect the Drilled option and resubmit your job Paper stocks with widths greater than 9 0 inches 229 mm cannot have lengths greater than 11 7 inches 297 mm You are using stocks that are both wider than 9 0 inches and longer than 11 7 inches Source DocuPrint Print Submission software Action Select paper stocks that are either less than 9 0 inches wide or less than 11 7 inches long Paper Weight must have a value between 60 and 413 g m2 You specified an invalid paper weight Source DocuPrint Print Submission software Action Specify a paper weight between 60 and 413 g m2 Print server file and reprint cannot be done simultaneously Please uncheck one or the other to proceed You have checked both the Print server file and Reprint checkboxes Source DocuPrint Print Submission software Action Uncheck one or both of the boxes MESSAGES GUIDE 49 19 WINDOWS WORKSTATION MESSAGES Some of the settings for paper stocks 2 10 are not permitted for signature jobs The default setting will be substituted where necessary You changed the job type from Standard to Signature One or more of the stocks you had defined for this job are using options that are only available for a Standard job type Source DocuPrint Print Submission software Action Perform one of the following steps Select Yes to have the job type changed to Signature The options that are not available for a Signature jo
247. rator You tried to print a document to a print queue that does not exist DocuPrint Print Submission software Choose a different print queue or contact your System Administrator to create the print queue Source Action The entered page range is invalid An invalid page range was specified in the Special Pages dialog box DocuPrint print driver Make sure that the number in the From text box is less than or equal to the number in the To text box Source Action The Exception Pages range From must be greater than zero You entered a value of zero or less in the From text box of the Setup dialog DocuPrint Print Submission software Enter a value greater than zero Source Action The extension XJT will be used when this Job Ticket is saved An XJT extension was not entered in saving a customized Job Ticket DocuPrint Print Submission software DocuPrint print driver No action is required The Print Submission software will add the extension to the file automatically Source Action The file s is invalid and can not be dropped A file dragged and then dropped onto the main XPPS dialog is invalid The specified file may be corrupted or you do not have read access DocuPrint Print Submission software DocuPrint print driver Make sure that you have read access to the file and try dragging it again If the file has an XJT extension then make sure that is a valid job ticket file
248. rd purge copies in one bin stacker tray F085 Purged prints in Bin 1 and Bin 1 was the selected output F086 Fault code displayed in standby after purging of prints to Bin 2 if Bin 2 was the selected output F087 Machine not ready in 12 seconds F089 Purged prints in Sample tray and Sample tray was the selected output F090 Fault code displayed in standby after purging of prints to unselected output F122 Too few sheets in duplex tray F123 Duplex tray integrity fault with cycle down Too many few sheets Explanation action The power supply has automatically shut down 1 Press the Continue button 2 Discard purged output 3 If problem persists notify your service representative There is an extra page in the finisher Check the set delivered to the tray for the purged sheets and remove them There are purged sheets in a stacker tray Check the set delivered to the tray for the purged sheets and remove them There are purged sheets in Bin1 Check the set delivered to Bin 1 for the purged sheets and remove them There are purged sheets in Bin 2 Check the set delivered to Bin 2 for the purged sheets and remove them A subsystem is not ready to print within 12 seconds 1 Press the Continue button 2 If problem persists notify your service representative There are purged prints in the sample tray Check the set delivered to the sample tray for the purged prints and remove them There are
249. re not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The support libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XPPS Could not load libraries Source DocuPrint print driver Action Reinstall XPPS MESSAGES GUIDE 49 35 WINDOWS WORKSTATION MESSAGES The support libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XDS XDS is not installed correctly One or more of the required TBRO W DLL files in the Windows SYSTEM directory is missing corrupted or is not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The Tab Control libraries that are required for the Xerox Job Ticket Library could not be loaded You may have to reinstall XPPS XPPS is not installed correctly The SWCTRL DLL file in the Windows SYSTEM directory is missing or corrupted Source DocuPrint print driver Action Ask your System Administrator for the most recent copy of the XPPS software Install the software using the procedures in the chapter Installing XPPS on a DOS and Windows personal computer in the Site Configuration Guide The Tab Positions must be from 1 through 100 You selected a Precut Tab as the paper stock type option but specified an invalid number of tab positions Source DocuPrint print driver Action S
250. reater than zero You entered a value of zero or less in the From text box of the Setup dialog DocuPrint Print Submission software Enter a value greater than zero Source Action The extension XJT will be used when this Job Ticket is saved An XJT extension was not entered in saving a customized Job Ticket DocuPrint Print Submission software DocuPrint print driver No action is required The Print Submission software will add the extension to the file automatically Source Action The file s is invalid and can not be dropped A file dragged and then dropped onto the main XPPS dialog is invalid The specified file may be corrupted or you do not have read access DocuPrint Print Submission software DocuPrint print driver Make sure that you have read access to the file and try dragging it again If the file has an XJT extension then make sure that is a valid job ticket file 49 24 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The file s is invalid and can not be dropped Skip this file and continue One of the files dragged and then dropped onto the main XPPS dialog is invalid The specified file may be corrupted or you do not have read access You can skip processing of this file only or skip processing of all of the dropped files Source DocuPrint Print Submission software DocuPrint print driver Action Make sure that you have read access t
251. rint job the DocuTech cannot register paper stock of two different widths For example you cannot select Tabloid 17 0 x 11 0 in for one paper stock and US Letter 8 5 x 11 0 in for another paper stock DocuPrint Print Submission software Examine the paper sizes that you specified for both the main paper stock and the Special Pages paper stock If you select a paper stock width less than 9 0 inches 229 mm for one paper stock make sure that your other paper stocks are less than 9 0 inches in width Alternatively if you select a paper stock width greater than 9 0 inches 229 mm for one paper stock make sure that your other paper stocks are greater than 9 0 inches in width Source Action Paper stocks wider than 9 0 inches 229 mm must have a length between 10 0 inches 254 mm and 12 5 inches 318 mm for the Booklet Maker You selected the Booklet Maker as the Finishing option in the Setup dialog and you are using stocks that are either wider than 9 0 inches or shorter than 12 5 inches DocuPrint Print Submission software Perform one of the following steps Select a Finishing option other than Booklet Maker if you wish to use the stocks that have been programmed Select paper stocks that are less than 9 inches wide and less than 12 5 inches long if you wish to use the Booklet Maker as the Finishing option 49 18 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES
252. rite down the message and contact your service representative System error The listjob or listq command was entered but an internal error occurred due to one of the following conditions e Lack of memory e inability to open a local temporary file e Network error Action Write down the message and contact your service representative Too many arguments In entering the print command more than 128 arguments were entered in the command line Action Reenter the command with 128 or fewer arguments Refer to the Guide to Submitting Jobs from the Client for the correct syntax for the print options Unable to find listfile In entering the print command a required value for the listfile option was not specified Action Reenter the print command making sure you specify a value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values MESSAGES GUIDE 51 7 DOS WORKSTATION MESSAGES Unable to find server name In entering the print command a valid value for the server option was not specified Action Reenter the print command making sure you specify a valid value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values 51 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 52 UNIX workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS Variable
253. river board out of range Enable line to polygon motor fault SOS scan board fault Enable line to laser fault Modulator fault Laser Tube or Laser power supply failed EOS scan board fault GWR detected SDLC communication failure Lost communication with PSP At the printer System communication fault see MSG at CRT Major ROS malfunction in image area ROS purge malfunction detected in active image area Explanation action At least one of the two motor driving signals has malfunctioned No action required If the problem persists notify your service representative The motor enable signal is not on and the motor is off No action required If the problem persists notify your service representative The SOS signal was missing during a scan interval time window from the previous SOS signal No action required If the problem persists notify your service representative The enable line to the laser has malfunctioned No action required If the problem persists notify your service representative The laser is off due to a modulator fault Contact your service representative for assistance The laser tube or laser supply has failed Notify your service representative immediately The system will be down until a service representative fixes the laser The EOS signal was missing during a scan interval time window from the previous EOS signal No action required If the problem pe
254. roblem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 29 PRINTER CONTROLLER MESSAGES Message H128 H129 H130 H132 H133 H138 H241 F4050 H241 F4850 H304 H306 H307 Toner waste bottle full Patches for toner control are out of range Ozone system failure No process control convergence after power up Light patches however toner bottle sensor indicates presence of toner in bottle hopper Failure to detect a transition of waste or reclaim auger in 3 seconds Set separator sensor or solenoid failure XAN failed memory or communications test Cleaner air pressure indicates blockage Black developer waste tube blocked Color developer waste tube blocked Explanation action The dry ink waste bottle is too full 1 Press the Continue button 2 If problem persists notify your service representative The process control patch used to control the toner dispenser was returned as white six times in a row 1 Press the Continue button 2 If problem persists notify your service representative The ozone blower activation switch has failed 1 Press the Continue button 2 If problem persists notify your service representative The charge current is out of tolerance 1 Press the Continue button 2 If problem persists notify your service representative 1 Power the system off and back on 2
255. roblem persists notify your service representative There is a CPM MIR or HCFR board failure or a harness problem between CPM and MIR or PHR and HFCR 1 Discard purged output 2 Press the Continue button 3 If problem persists notify your service representative You sent a transparency to a destination other than the sample tray 1 Reprogram the job or remove the transparency from the tray 2 Press the Continue button There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative There is a printer process control error 1 Press the Continue button 2 If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 21 PRINTER CON
256. roduct Support Libraries KRXPD DLL available The Xerox Job Ticket Libraries cannot be initialized You must restart windows and reinstall XDS The Product Support Libraries could not be loaded This may occur if the files have been deleted or if Windows has run out of memory to run the application DocuPrint print driver Restart Windows and reinstall the XPPS software If the problem persists make sure that XRXPD DLL files are found only in the Windows SYSTEM directory SYSTEM32 in Windows NT 49 42 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES There have been changes made in the Paper Stocks dialog Do you wish to save your changes before exiting the dialog The Paper Stocks dialog was entered from one of the following parent dialogs e Chapter Starts e Blank Page Inserts e Covers e Special Pages Changes were made to the Paper Stocks and an attempt was made to close the parent dialog before the changes to the Paper Stocks were saved Source DocuPrint print driver Action Perform one of the following e Select Yes if you want the changes to the Paper Stocks to be saved e Select No to return to the Setup dialog without saving the changes e Select Cancel to return to the parent dialog There was a problem while a window handle was being stored or retrieved The DocuPrint software detected an error in the current application Source DocuPri
257. rsists notify your service representative A fault in the printer SDLC link was detected No action required If the problem persists notify your service representative A fault in the HDLC link was detected after the HDLC link was established This may occur if Printer Controller is restarted No action required If this condition persists notify your service representative The laser system detected a major image fault The system may recover without any further intervention 1 Press the Continue button 2 Discard purged output Laser system detected an error in the active image area causing an imaging error The bad sheets were purged and the pages affected will be reimaged No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 39 PRINTER CONTROLLER MESSAGES Message P209 PSP requests Sheet Retry P210 ESS Print Command not received P211 ESS retry limit reached P212 ROS retry fault P214 Scan system fault P215 Light leveler output failed P216 Interpolation connector fault P218 ESS IOT data link fault P219 ESS rolled over P290 ROS output fault P291 ROS modulator fault Explanation action System communication No action required If the problem persists notify your service representative System communication No action required If the problem persists notify your service representative Three consecutive sheet retries were received from the
258. rted No action required The font specified in your job is not available at the printer Select a different font and try again If the font is required for your job contact your system administrator Check the output of the job to ensure that the entire job has printed Prescan has started No action required Printing has been started No action required The printer Model module has failed unexpectedly 1 Restart system 2 If the problem persists notify your service representative You tried to execute the Install Fonts from Floppy command but the disk you are using is damaged Try the operation again using a different disk The Job Pool Manager database may have been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it cannot successfully recover you can recover it through the Wizard Mode See Using Wizard Mode for the steps to recover the Job Pool Manager database The posted date is the software version of the Sequencer No action required You entered Show Status while the system was being serviced Some operations may be disabled until the system is out of the service mode A search for a valid UI port number has found one No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 43 PRINTER CONTROLLER MESSAGES Message SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT Unspecified error Job erro
259. rver Network switch probing for new address lt INFO gt AppleTalk Server No router response using net lt d gt lt INFO gt AppleTalk Server Router address aged switching to net lt d gt lt INFO gt IOT Model OTModel for 4050 family printers started lt INFO gt IOT Model lOTModel server exiting lt INFO gt Job Pool Manager Accepted job id lt jobid with lt n gt segments lt INFO gt Job Pool Manager Accepted job id nnn lt INFO gt Job Pool Manager Database Closed lt INFO gt Job Pool Manager Database initialized Explanation action The AppleTalk software has selected the indicated AppleTalk network and node number on which to run Message appears when the system is first booted or when the system has finished adjusting to a changed AppleTalk network or routing situation No action required The AppleTalk server has stopped running AppleTalk jobs can no longer be submitted Restart the system The AppleTalk server has finished processing a print request from a Macintosh No action required The Ethernet cable from the DocuPrint NPS cable has been changed from one network to another or an AppleTalk router has just come online to the network No action required No AppleTalk router is available on the network No action required The AppleTalk router on the network has shut down or is not working correctly Notify the system administrator You can still submit Apple Ta
260. s Required A job name was not specified Source DocuPrint Print Submission software DocuPrint print driver Action Specify a job name for this task A Job Ticket must have an extension of XJT A Job Ticket was being opened and an extension other than XJT was specified Source DocuPrint Print Submission software DocuPrint print driver Action Specify XJT as the extension to the job ticket you want to open XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 49 1 WINDOWS WORKSTATION MESSAGES Source Action A matching Job Ticket has ben found for the selected Document file Retrieve it The XPPS software located a Job Ticket with the same name as your document file DocuPrint Print Submission software DocuPrint print driver If you want to retrieve the matching Job Ticket select OK If you do not want to retrieve the matching Job Ticket select Cancel Source Action A printer already exists with this name Overwrite it A new printer was being added to the print queue list using a printer name that already exists DocuPrint Print Submission software DocuPrint print driver Select OK to overwrite the existing printer with the new printer or select Cancel to keep the existing printer and enter a different name for the new printer Source Action A problem occurred while the command line arguments were being read There may be a memory problem The operation is cancel
261. s not in the indicated range Source DocuPrint Print Submission software Action Enter a value between 1 and 65000 MESSAGES GUIDE 49 9 WINDOWS WORKSTATION MESSAGES Source Action Copies must be 2 50 for uncollated stapled jobs This message applies to the DocuTech Network Publisher 90 only You selected Uncollated and one of the stapling options for the Finishing options but entered a value in the Copies text box outside the available range for uncollated stapled jobs on the DocuTech 90 DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket e Select Collated and try to print your job again e Select a Finishing option other than Portrait Staple Landscape Staple or Dual Staple and try to print your job again e Enter another value in the Copies text box If you want an uncollated stapled print job you must enter a value between 2 and 50 Try to print your job again Source Action Copies must be 2 70 for uncollated stapled jobs This message applies to the DocuTech Network Publisher 135 only You selected Uncollated and one of the stapling options for the Finishing options but entered a value in the Copies text box outside the available range for uncollated stapled jobs DocuPrint Print Submission software Perform one of the following actions to change the printing options selected from the Job Ticket
262. s or accordion jams N Press the Continue button Open the right front door Clear area 7 and close the right front door W Me Press the Continue button 1 Open the right front door 2 Clear area 7 and close the right front door 3 Press the Continue button The cover was open during printing 1 Close the printer top cover when the printer is in standby mode 2 Press the Continue button A printer has jumped through zero without completing a job and its purge sequence Clear the entire paper path The paper failed to arrive at the output transport jam switch in time 1 Clear area 5 2 If the fault persists check the fuser for an accordion jam 3 Press the Continue button There is a feeding problem for a duplex tray or any paper tray a software or firmware problem or a noisy post fuser switch 1 Clear area 5 2 Press the Continue button The paper failed to leave the bypass transport switch in time or it was identified at the bypass transport jam switch when it was scheduled to go to the output tray 1 Clear area 6 2 Press the Continue button The paper failed to leave the output transport jam switch in the allotted amount of time 1 Clear area 6 2 Press the Continue button The door must be closed when an IOT is in standby mode to clear the fault This prevents the door from momentarily opening and closing in print mode without a fault isolation 48 16 XEROX DOCUPRIN
263. safety This product produces ozone during normal operation The amount of ozone produced depends on copy volume Ozone is heavier than air The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits If you need additional information concerning ozone call 1 800 828 6571 to request the Xerox publication 600P83222 OZONE Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements They have been approved by safety agencies and they comply with environmental standards Please observe the following precautions to ensure your continued safety e Always connect equipment to a properly grounded electrical outlet If in doubt have the outlet checked by a qualified electrician Warning Improper connection of the equipment grounding conductor may result in risk of electrical shock A e Never use a ground adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal e Always place equipment on a solid support surface with adequate strength for its weight XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE iii e Always use materials and supplies specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and may create a hazardous situation e Never move either the printer or the Printer Controller without first contacting X
264. se mis registration of the print or intermittent MC sensor or registration finger switch No action required If problem persists notify your service representative A charge control error has been detected No action required If problem persists notify your service representative The PHR board has failed or a PHR input signal line is shorted to ground No action required If problem persists notify your service representative There has been a PHR board failure an off board problem in a PHR output device or signal line or a loss of 24 V No action required If problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 33 PRINTER CONTROLLER MESSAGES Message J146 J147 J148 J149 J155 J156 J165 J169 J170 J176 MIR self test input failure MIR self test output failure XER self test output failure XER self test A D failure BFR self test input failure BFR self test output failure Stacker cover opened in print FOR self test input failure FOR self test output failure Stacker offset fault Explanation action There has been an MIR board failure or some input signal line is shorted to ground No action required If problem persists notify your service representative There has been an MIR board failure or an off board problem in the PHR output device or the signal line No action req
265. select the printer name in the Connected Printers list box and select Connections 49 22 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The document cannot be copied to the spool directory on the print server for this printer The directory does not exist or you do not have access rights You tried to copy a document to a spool directory that you do not have access rights to Source DocuPrint Print Submission software Action Exit the XPPS software and use the appropriate DOS commands to either change the access privileges for the directory or create them If you need assistance contact your System Administrator The document could not be printed because a file could not be created in the specified print queue It does not exist or you do not have access rights Call the System Administrator You tried to print a document to a NetWare print queue that you do not have access rights to Source DocuPrint Print Submission software Action Choose a different print queue or contact your System Administrator to get access rights to the specified queue The document could not be printed because a socket could not be opened for this print server connection The print server is down or the connection timed out The document could not be printed to chosen print server because print server is down or the connection timed out Your network connection may be slow Source DocuPrint
266. ser power supply failed EOS scan board fault GWR detected SDLC communication failure Lost communication with PSP At the printer System communication fault see MSG at CRT Major ROS malfunction in image area ROS purge malfunction detected in active image area Explanation action At least one of the two motor driving signals has malfunctioned No action required If the problem persists notify your service representative The motor enable signal is not on and the motor is off No action required If the problem persists notify your service representative The SOS signal was missing during a scan interval time window from the previous SOS signal No action required If the problem persists notify your service representative The enable line to the laser has malfunctioned No action required If the problem persists notify your service representative The laser is off due to a modulator fault Contact your service representative for assistance The laser tube or laser supply has failed Notify your service representative immediately The system will be down until a service representative fixes the laser The EOS signal was missing during a scan interval time window from the previous EOS signal No action required If the problem persists notify your service representative A fault in the printer SDLC link was detected No action required If the problem persists notify your service r
267. server name In entering the print command a valid value for the server option was not specified Action Reenter the print command making sure you specify a valid value for this option Refer to the Guide to Submitting Jobs from the Client for acceptable values 51 8 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 51 DOS workstation messages This chapter shows messages that may appear on your monitor when you submit jobs to the DocuPrint NPS from a DOS workstation Variable information appears in angle brackets lt gt When more than one action is specified perform the first action If the problem persists go on to the next action If you have performed all of the specified actions and the problem is not resolved contact your system administrator for assistance Action Ambiguous value for option An invalid value was specified for one of the printing options in the print command Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Action Bad Queue Value No queues configured You are unable to submit print jobs because the system administrator has not configured any virtual printers Write down the message and ask your system administrator to configure a virtual printer Action Bad Queue Value lt virtual printer gt Valid Queues lt virtual printer names gt A job was submitted to an invalid virtual printer Resubmit the job to one o
268. should be located in your Windows directory Notify the System Administrator The configuration file on your system for the printer model specified in this named connection is missing or corrupt It should be located in your Windows SYSTEM directory DocuPrint Print Submission software DocuPrint print driver Reinstall the XPPS software and be sure to specify the print server that supports this printer model when selecting the components to install Source Action The maximum number of Chapter Starts has been defined You exceeded the limit of Chapter Starts that can be specified in the Chapter Starts dialog The maximum number of Chapter Starts is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that it requires the number of Chapter Starts you are applying You can delete any Chapter Starts that you no longer need Source Action The maximum number of Exception Pages has been defined You must reduce the number of page ranges to 50 or less before leaving the dialog box with the OK button You exceeded the limit of page ranges that can be specified in the Exception Pages Setup dialog The maximum number of special page entries is 50 DocuPrint Print Submission software DocuPrint print driver Examine your document and make sure that the document requires the variety of special paper stock options that you have created Delete any page ranges you no longer requir
269. sible service logs are debug log syslog trace log adm messages lt n gt and nps log This section uses the following unique conventions lt d gt or lt s gt Generally variable information depending on your configuration lt d gt indicates numbers lt s gt indicates text Note IOT means printer engine throughout all messages You can enter Show Log at the PS op gt level to list message logs that enable you to determine the status of jobs that have been dispatched to your Xerox DocuPrint NPS printer For instance a typical listing may present several days worth of DocuPrint logs while including additional logs used by service personnel to diagnose system function A representative sample follows PS op gt Show Log var log DocuPrint Sat var log DocuPrint__accounting var log DocuPrint Fri var log DocuPrint Thu OAN Enter choice number lt 1 gt Enter number of lines from the end to show or All 20 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 1 PRINTER CONTROLLER MESSAGES Message You are concerned with messages that are issued to the DocuPrint log All other DocuPrint logs posted with the day of the week extension are DocuPrint messages for that particular day The five DocuPrint message types are lt timestamp gt lt severity level gt AppleTalk lt message gt lt timestamp gt lt severity level gt AppleTalk Server lt message gt lt timestamp gt
270. sistance contact your System Administrator The Job Ticket file could not be loaded You do not have a drive mapped to the server and volume The default Job Ticket file is located on a Network Server to which you do not have a drive mapped Source DocuPrint Print Submission software DocuPrint print driver Action Cancel the activity and make sure that you have a drive mapped to the Network Server and volume containing the default Job Ticket before accessing the XPPS software If you need assistance contact your System Administrator 49 26 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Job Ticket is invalid You opened a file that is not a Job Ticket file or the Job Ticket file is corrupt Source DocuPrint Print Submission software DocuPrint print driver Action Select another Job Ticket with the extension XJT or recreate the Job Ticket file The Job Ticket file cannot be found You must specify a name The default Job Ticket file cannot be located Source DocuPrint print driver Action Select the Preferences option and make sure that the default Job Ticket pathname and filename are complete and accurate The Job Ticket file could not be loaded You are not logged onto the specified file server The default Job Ticket file is located on a Network Server to which you are not logged Source DocuPrint Print Submission software DocuPrint print driver Action Ca
271. spaces from the appropriate Job Notes fields The weight for Paper stock 1 is not between 60 and 200 g m2 You specified a an invalid paper weight Source DocuPrint print driver Action Specify a paper weight between 60 and 200 g m2 49 36 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The weight for Paper stock 1 is not between 60 and 413 g m2 You specified a an invalid paper weight DocuPrint print driver Specify a paper weight between 60 and 413 g m2 Source Action The Windows 95 support libraries could not be loaded You may have to reinstall XDS Could not load libraries DocuPrint print driver Reinstall XPPS Source Action The X Image Shift must be from 17 0 inches to 17 0 inches and the Y Image Shift must be from 14 3 inches to 14 3 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 8 5 and 8 5 inches in the x Image Shift text box or 14 0 and 14 0 inches in the Y Image Shift text box Source Action The X Image Shift must be from 17 0 inches to 6 7 inches and the Y Image Shift must be from 14 6 inches to 14 6 inches You entered an invalid number in the X Image Shift or the Y Image Shift text box in the Setup dialog DocuPrint print driver Enter a value between 17 0 and 6 7 inches in the x Imag
272. stem administrator The Job Pool Manager database has been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it does not recover automatically use the Config Utility to reinitialize the database The Job Pool Manager database has been corrupted The Job Pool Manager automatically recovers by replacing the corrupted database with a new one If it does not recover automatically use the Config Utility to reinitialize the database The system sending data to the DocuPrint NPS system has failed while it was sending data to DocuPrint NPS Any partially submitted file is automatically removed from the system and not printed This condition should not cause any other DocuPrint NPS problems Resend the data Job Pool Manager is unavailable Restart the system Lpr protocol translator process has failed The system usually continues to function normally If lpr jobs can no longer be submitted to the printer restart the system The system memory has been exceeded Restart the system The etc services file has incorrect information Notify your service representative Error occurred on the client machine that dispatched the job to the Printer Controller No action required at the Printer Controller Fix problem at the client machine The printer Model server is up and running No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE
273. t There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Action Can t initialize SIGINT handler Your software has an internal error Write down the message and contact your system administrator Action Can t initialize SIGQUIT handler Your software has an internal error Write down the message and contact your system administrator Action Can t open job ticket file lt path gt The DocuPrint NPS printer is unable to access the job ticket using the pathname you specified Check the pathname you specified and correct it if necessary Make sure that you have read access to the file Action Can t open local printer file lt path gt Your software is missing an internal file that is needed for printing Verify that the directory usr spool xerox qtmp exists and that you have read and write access to it Ask your system administrator to verify that the client software was loaded properly Action Can t pop file from internal table lt gt There is an internal error probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements 51 2 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Action Could
274. t Bin 1 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button The paper failed to leave Bin 1 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button The paper failed to arrive at Bin 2 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button 48 24 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message F164 F166 F167 F168 F171 F173 F174 F175 F177 Stacker jam late departure from bin 2 sensor Bin 1 is full Bin 2 is full Both stacker bins are full Stitcher jam late departure at stitcher sensor Stitcher cover open Stacker cover open Stacker jam late arrival at sensor Stacker path jam late departure at sensor One bin stacker only configuration Explanation action The paper failed to leave Bin 2 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button Bin 1 is full 1 Empty Bin 1 2 Press the Continue button Bin 2 is full 1 Empty Bin 2 2 Press the Continue button The bins are full 1 Empty both bins 2 Press the Continue button The paper failed to leave the stitcher in time 1 Clear the stitcher paper pat
275. t period before the main drives go off 48 14 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E091 E092 E093 E094 E095 E096 E097 E098 E099 Vertical transport lead edge jam Vertical transport trailing edge jam Right front door is open Clear paper path behind right front door A jammed sheet was successfully purged Late arrival at pre transfer switch Late arrival at pre fuser switch Late departure from pre fuser switch Late arrival at post fuser switch Explanation action 1 Clear areas 1A and 2A 2 Press the Continue button The paper fed from either tray 1 or the duplex tray did not arrive at the vertical transport switch within the allotted time 1 Clear area 1 2 Press the Continue button The paper fed from any of the trays did not leave the vertical transport jam switch in the allotted time 1 Clear areas 1 and 2 2 Press the Continue button The door was open during printing 1 Close the right front door while the printer is in standby mode 2 Press the Continue button A job has not printed and completed a purge sequence Clear the entire paper path A tray 1 or tray 2 feeder jam occurred but the paper was cleared from the feed head during cycledown The feeder takeaway roll clutch is turned on for a short period before the main drives go off 1 Clear areas 1 and 2 2 Press the Cont
276. t print driver Reconfigure this printer by selecting Connections on the main dialog See your System Administrator for further assistance MESSAGES GUIDE 49 31 WINDOWS WORKSTATION MESSAGES Source Action The printer setup structure for the Xerox Job Ticket Library could not be created and initialized The Xerox PCL5e printer driver could not initialize the Job Ticket properties because the capabilities of the printer could not be determined due to a missing product support library or a missing local printer model configuration file Windows may also have run out of memory to execute this operation DocuPrint Print Submission software DocuPrint print driver Close some other running applications to free up memory and try again If the problem persists reinstall the XPPS software and be sure to specify this printer driver when selecting the components to install Source Action The printer specified in the connection is not supported The definition of this connection is specified incorrectly or the configuration file for the printer model specified in this connection is missing or corrupted DocuPrint Print Submission software DocuPrint print driver Delete this connection and use Add New to recreate it If the problem persists reinstall the XPPS software and be sure to check the print server that supports this printer model when selecting components to install Source Action The printe
277. t printed and completed a purge sequence Clear the entire paper path The paper fed from one of the trays did not reach the vertical transport jam switch within the allotted time 1 Clear area 1a 2 Press the Continue button The paper fed from one of the trays did not leave the vertical transport jam switch within the allotted time 1 Clear areas 1a and 2a 2 Press the Continue button The paper fed from the HCF did not reach the bottom transport switch in time XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 17 PRINTER CONTROLLER MESSAGES Message E227 E228 E238 E243 E244 E248 E250 E251 E278 E279 Bottom transport trailing edge jam Top transport leading edge jam Rotator Top transport trailing edge jam Low fuser oil detected call service Low fuser oil detected Transfer blade paper size fault Transfer blade solenoid failed to engage Transfer blade solenoid failed to disengage Toner waste container access door rear door open Color developer housing is not present Explanation action 1 Clear area 2a 2 Press the Continue button The paper fed from the HCF did not leave the bottom transport switch in time 1 Clear area 2a 2 Press the Continue button The paper fed from one of the trays did not reach the top transport switch in time 1 Clear areas 6 and 6a 2 Press the Continue button The paper fed from one of
278. tarted at the user interface or an AppleTalk daemon has failed Restart the system The program that checks for changes in the virtual printer configuration has shut down If message appears when the system is restarted no action required Otherwise contact your service representative for assistance The AppleTalk system has shut down The system may have been restarted at the printer controller or an AppleTalk daemon has failed Restart the system The AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system The AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system The AppleTalk server has started No action required The AppleTalk server has begun processing a print request from a Macintosh client No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt INFO gt AppleTalk Server AppleTalk address selection complete net lt d gt node lt d gt lt INFO gt AppleTalk Server AppleTalk daemon exiting lt INFO gt AppleTalk Server Closing connection conn ID lt d gt lt INFO gt AppleTalk Server Network switch probing for new address lt INFO gt AppleTalk Server No router response using net lt d gt lt INFO gt AppleTalk Server Rou
279. ted If other messages indicate that the AppleTalk server has failed restart the system The AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system The program that checks for changes in the virtual printer configuration has shut down If message appears when the system is restarted no action required Otherwise contact your service representative for assistance The AppleTalk system has shut down The system may have been restarted at the printer controller or an AppleTalk daemon has failed Restart the system The AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system The AppleTalk system has shut down The system may have been restarted at the user interface or an AppleTalk daemon has failed Restart the system The AppleTalk server has started No action required The AppleTalk server has begun processing a print request from a Macintosh client No action required XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message lt INFO gt AppleTalk Server AppleTalk address selection complete net lt d gt node lt d gt lt INFO gt AppleTalk Server AppleTalk daemon exiting lt INFO gt AppleTalk Server Closing connection conn ID lt d gt lt INFO gt AppleTalk Se
280. ted and ordered Custom paper type are selected the Order Count must be 1 You selected Precut Tab or Custom ordered as the paper type and you have entered an order count other than 1 DocuPrint Print Submission software Change the order count to 1 or select another paper stock type Source Action If Uncollated and Precut Tabs are selected Tab Positions must be 1 Uncollated precut tabs can have only a tab position of 1 DocuPrint Print Submission software Perform one of the following actions to change the printing options that were selected from the Job Ticket e Select Collated and try to print your job again e Select a paper type option other than Precut Tab and try to print your job again e Enter a value of 1 for the tab positions and try to print your job again Source Action Jobs cannot use more than two ordered stocks More than two paper stocks for the job were specified DocuPrint print driver Examine your document and change the stock options 49 14 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action Job consisting entirely of transparencies cannot be stapled Transparency was selected as the paper stock option but Portrait Staple was selected as the finishing option DocuPrint Print Submission software If you select Transparency as one of your paper stock options do not select a stapling option
281. ted or connected improperly 1 Check cable connections and power on the printer 2 Contact your service representative for assistance Indicates a software problem on your system Restart the system If problem persists contact your service representative Indicates file corruption on your system Restart the system If problem persists contact your service representative Your software license has been installed incorrectly Contact your service representative with the text of this message The job pool database was corrupted Restart the system Indicates file corruption or an installation problem on your system Try restarting the system If problem persists contact your service representative A client is sending data to DocuPrint NPS using Ipr is low on disk space or is sending a very large file The file being sent is automatically removed from the system without being printed Use lpr s or free up some disk space on the client where the lpr command is being used The C lpr switch was used to request more kinds of media than the maximum allowed Resubmit the job with fewer media specifications XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 9 PRINTER CONTROLLER MESSAGES Messages using Show Status You can enter Show Status at the PS op gt level to show a status of loaded paper sizes printer messages spooler formatter printing and queueing conditions Status messages app
282. ter address aged switching to net lt d gt lt INFO gt IOT Model OTModel for 4050 family printers started lt INFO gt IOT Model lOTModel server exiting lt INFO gt Job Pool Manager Accepted job id lt jobid with lt n gt segments lt INFO gt Job Pool Manager Accepted job id nnn lt INFO gt Job Pool Manager Database Closed lt INFO gt Job Pool Manager Database initialized Explanation action The AppleTalk software has selected the indicated AppleTalk network and node number on which to run Message appears when the system is first booted or when the system has finished adjusting to a changed AppleTalk network or routing situation No action required The AppleTalk server has stopped running AppleTalk jobs can no longer be submitted Restart the system The AppleTalk server has finished processing a print request from a Macintosh No action required The Ethernet cable from the DocuPrint NPS cable has been changed from one network to another or an AppleTalk router has just come online to the network No action required No AppleTalk router is available on the network No action required The AppleTalk router on the network has shut down or is not working correctly Notify the system administrator You can still submit Apple Talk jobs if your Macintosh system is connected to the same physical network as the printer The printer Model server is up and running for your 4050 based pr
283. ter Show Status the same message appears without the PS prefix Note When the SEE MESSAGE AT CRT message is displayed on the printer display panel enter Show Status to see the status of the Printer Controller and the printer Afterwards press the Continue button on the printer In the case of SYSTEM COMMUNICATION FAULT SEE MESSAGE AT CRT a Show Status may not display any printer messages This is due to the printer losing communication with the Printer Controller and not reporting any appropriate messages A representative sample for the 4090 NPS follows PS admin gt Show Status Printer Type Xerox 4090 Duplex capable Media Loaded A4 white Tray 4 UsLegal white Tray 3 Not Set Tray 2 UsLetter white Tray 1 Paper Trays 1 OK can feed standard transparencies drilled 2 Not Set 3 OK can feed standard transparencies drilled 4 OK can feed standard transparencies drilled Stackers Top OK No Offset can stack standard transparencies drilled 1 OK Offset can stack standard drilled 2 OK Offset can stack standard drilled Stacker Groups 0 Top Tray 1 Stackers 2 1 No Printer Messages Spooler status Available Formatter status Available Printer status Available Printing is Started 48 10 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message C069 C070 C071 C072 C073 C074 C075 Queuing is Started Schedulin
284. the Continue button The paper arrived early at the output tray jam switch while inverting 1 Clear area 5 2 Press the Continue button A job has not printed and completed a purge sequence Clear the entire paper path The paper fed from one of the trays did not reach the vertical transport jam switch within the allotted time 1 Clear area 1a 2 Press the Continue button The paper fed from one of the trays did not leave the vertical transport jam switch within the allotted time 1 Clear areas 1a and 2a 2 Press the Continue button The paper fed from the HCF did not reach the bottom transport switch in time XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 17 PRINTER CONTROLLER MESSAGES Message E227 E228 E238 E243 E244 E248 E250 E251 E278 E279 Bottom transport trailing edge jam Top transport leading edge jam Rotator Top transport trailing edge jam Low fuser oil detected call service Low fuser oil detected Transfer blade paper size fault Transfer blade solenoid failed to engage Transfer blade solenoid failed to disengage Toner waste container access door rear door open Color developer housing is not present Explanation action 1 Clear area 2a 2 Press the Continue button The paper fed from the HCF did not leave the bottom transport switch in time 1 Clear area 2a 2 Press the Continue button The paper f
285. the specified file server the Job Ticket file does not exist or you do not have read access to the file You tried to open a Job Ticket file in the XPPS software but you are not logged onto the specified file server the file does not exist or you do not have read access to the file Source DocuPrint Print Submission software DocuPrint print driver Action Exit the XPPS software log on to the specified file server or use the appropriate DOS commands to change the access privileges for the file and the directory If you need assistance contact your System Administrator The Job Ticket file could not be loaded You do not have a drive mapped to the server and volume The default Job Ticket file is located on a Network Server to which you do not have a drive mapped Source DocuPrint Print Submission software DocuPrint print driver Action Cancel the activity and make sure that you have a drive mapped to the Network Server and volume containing the default Job Ticket before accessing the XPPS software If you need assistance contact your System Administrator 49 26 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The Job Ticket is invalid You opened a file that is not a Job Ticket file or the Job Ticket file is corrupt Source DocuPrint Print Submission software DocuPrint print driver Action Select another Job Ticket with the extension XJT or recreate the Job Tick
286. the trays did not leave the top transport sensor in time 1 Clear areas 6 and 6a 2 Press the Continue button Fuser oil is too low Call for service Fuser oil is too low Add two tubes of fuser lubricant Improper paper size Install or select the larger paper size The transfer blade solenoid failed to engage during initialization 1 Press the Continue button 2 Check the output for print quality The transfer blade solenoid failed to disengage during initialization 1 Press the Continue button 2 Check the output for print quality The toner waste container access door is open The toner waste container access door must be closed when the printer is in standby in order to clear a fault This prevents a door from opening and closing during printing without generating a fault 1 Close the toner waste container access door 2 Press the Continue button The color developer housing is not present in the printer 1 Open the front left door 2 Install a color developer housing 3 Close the left front door 48 18 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message E280 E305 E308 E309 E315 E316 F004 F005 Incorrect developer housing present Replace developer waste container full or not present Toner waste container not present Toner waste container full Low black toner detected by toner sensor Low color toner detected by
287. them e Ask your System Administrator to reinstall the XDS software MESSAGES GUIDE 49 39 WINDOWS WORKSTATION MESSAGES The Xerox Job Ticket libraries are invalid You may have to reinstall XPPS One or more of the XPPS support libraries are corrupt or are not the most recent version Source DocuPrint print driver Action Restart Windows and reinstall XPPS The Xerox Job Ticket Library cannot be loaded The calling application is unknown An unsupported application is trying to access the Xerox Job Ticket Library Source DocuPrint print driver Action You may need to install the application that caused the error to occur The Xerox Job Ticket Library cannot load The Resource Library file XPPPRES DLL is the wrong version You may have to reinstall XPPS The Resource library file XPPPRES DLL is the wrong version Source DocuPrint print driver Action Reinstall the XPPS software The Xerox Job Ticket Library cannot load the Resource Library file XPPPRES DLL You may have to reinstall XPPS The Resource Library file XPPPRES DLL could not be loaded The file XPPPRES DLL may have been deleted The XPPPRES DLL file should be located in the Windows SYSTEM directory Source DocuPrint print driver Action Ask your System Administrator to reinstall the XPPS software The Xerox Job Ticket Library file XPPP DLL is not the most recent version required by the Xerox Print Driver You may have to reinstall XPPS
288. timed out and the document failed to print The server to which you are printing may be down or the network may be slow Source DocuPrint Print Submission software Action Try to print the document again If the problem persists increase the LPR printing time out values see the Windows XDS section of the Guide to Submitting Jobs from the Client If the problem persists contact your System Administrator to verify that the server to which you are printing is available Feature conflicts have been found in the Job Ticket Select the Setup button The job ticket specifies printing options that are not supported by the printer The unsupported options have been reset to their default values Source DocuPrint Print Submission software DocuPrint print driver Action Check the job ticket and either print the job with the default values or assign new values Contact your system administrator to verify the available printing options for the printer you are using Finishing must be Single Portrait Staple Slip Sheets or None when paper stock lengths vary The finishing options you want to use are not available because your specified paper stocks vary in length Source DocuPrint Print Submission software Action Perform one of the following e Select any of the valid finishing options that are listed in the message e Make your paper stock the same lengths MESSAGES GUIDE 49 13 WINDOWS WORKSTATION MESSAGES Source
289. tock You selected Transparency Precut Tab Full Cut Tab or Custom ordered as one of your paper stock options but selected 2 Sided or Head to Toe in the Sides Imaged list box DocuPrint print driver If you select Transparency Precut Tab Full Cut Tab or Custom ordered as one of your paper stock options you must select 1 Sided in the Sides Imaged list box MESSAGES GUIDE 49 45 WINDOWS WORKSTATION MESSAGES Source Action Transparency Tab and ordered Custom paper stock types require 1 sided for Sides Imaged Please check the stocks being used in the Exception Pages dialog Transparency Precut Tab Full Cut Tab or Custom ordered are being used by one or more of the Exception Pages that you have programmed and you selected 2 Sided or Head to Toe from the Sides Imaged list box in the Setup dialog DocuPrint print driver If you are using transparencies a paper stock with tabs or a custom ordered paper stock you must select the 1 Sided option from the Sides Imaged list box in the Exception Pages dialog Source Action Unable to open the document file for printing It does not exist or you do not have read access The document in the job ticket has been deleted or you do not have read access DocuPrint print driver Recreate the document or modify the properties so that you have read access Source Action Unable to print the document An error occ
290. tput device input jam late arrival to entry sensor switch Stacker entry sensor 2 bin stacker Stacker input jam switch 1 bin stacker Stitcher Stacker F158 Stacker jam late departure from stacker entry sensor or Dynamic Stray Check fault unscheduled sheet is detected and stopped at the stacker entry sensor F159 Stacker front door open F160 Stacker top cover open F161 Stacker jam late arrival at bin 1 sensor F162 Stacker jam late departure from bin 1 sensor F163 Stacker jam late arrival at bin 2 sensor Explanation action Output device input jam 1 Follow instructions on console to locate and clear jam 2 Close the stacker covers 3 Press the Continue button 4 If problem persists notify your service representative The paper failed to leave the stacker entry 1 Follow instructions on console to locate and clear jam 2 Close the stacker covers 3 Press the Continue button 4 If problem persists notify your service representative The door was open during printing 1 Discard the purged output 2 Close the stacker door 3 Press the Continue button The cover was open during printing 1 Discard the purged output 2 Close the stacker cover 3 Press the Continue button The paper failed to arrive at Bin 1 in time 1 Follow instructions on console to locate and clear jam 2 Close the stacker cover 3 Press the Continue button The paper failed to
291. tton to create a printer connection You have attempted to enter the Setup dialog without defining any printer connections DocuPrint print driver Enter the Connections dialog and use the Add New button to define a new printer connection Source Action There are no printers selected You must select a connected printer to print files You have attempted to print a file without selecting a printer DocuPrint print driver Highlight a printer and attempt to print again Source Action There are no Product Support Libraries KRXPD DLL available The Xerox Job Ticket Libraries cannot be initialized You must restart windows and reinstall XDS The Product Support Libraries could not be loaded This may occur if the files have been deleted or if Windows has run out of memory to run the application DocuPrint print driver Restart Windows and reinstall the XPPS software If the problem persists make sure that XRXPD DLL files are found only in the Windows SYSTEM directory SYSTEM32 in Windows NT 49 42 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES There have been changes made in the Paper Stocks dialog Do you wish to save your changes before exiting the dialog The Paper Stocks dialog was entered from one of the following parent dialogs e Chapter Starts e Blank Page Inserts e Covers e Special Pages Changes were made to the Paper Stocks a
292. tually exclusive The print command was entered with two options lt c1 gt and lt c2 gt specified that cannot be used on the same print request Choose which option you want to use and reenter the command Action JobTicket__DecodeAXJT The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket error for option The print command was entered but an internal error occurred probably due to a lack of memory Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements 51 4 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE DOS WORKSTATION MESSAGES Action JobTicket__Overlay The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetDispositions The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetSender The print command was entered but an internal error occurred Write down the message and contact your service representative Action JobTicket__SetSourceDoc The print command was entered but an internal error occurred Write down the message and contact your service representative Action Job Ticket__SetTit
293. ty Feeder top cover open High Capacity Feeder front door is open Interlocked 24V missing A jammed sheet was successfully purged Explanation action 1 Clear the tray 2 feeder 2 Press the Continue button The feeder failed to move a sheet from the stack to the stack force relief sensor within the allotted time Clear the tray 2 feeder Fan the copy paper stack tray 2 Oo NY a Load and close paper tray 2 4 Press the Continue button The tray 2 elevator was raised with insufficient paper or the paper supply was nearly depleted during printing 1 Clear the tray 2 feeder 2 Load and close paper tray 2 3 Press the Continue button The unlock button on Tray 1 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert more paper 2 Close the paper tray The unlock button on Tray 2 has been pressed and the paper tray has been lowered 1 Open the paper tray optionally insert more paper 2 Close the paper tray A printer has jumped through zero without completing a job and its purge sequence Clear the entire paper path The cover was open during printing 1 Close the HCF top cover when the printer is in standby mode 2 Press the Continue button The door was open during printing 1 Close the HCF front door while the printer is in standby mode 2 Press the Continue button 1 Open and close all processor covers 2 Press the Continue button
294. ubmission software Action Specify a paper weight between 60 and 413 g m2 Print server file and reprint cannot be done simultaneously Please uncheck one or the other to proceed You have checked both the Print server file and Reprint checkboxes Source DocuPrint Print Submission software Action Uncheck one or both of the boxes MESSAGES GUIDE 49 19 WINDOWS WORKSTATION MESSAGES Some of the settings for paper stocks 2 10 are not permitted for signature jobs The default setting will be substituted where necessary You changed the job type from Standard to Signature One or more of the stocks you had defined for this job are using options that are only available for a Standard job type Source DocuPrint Print Submission software Action Perform one of the following steps Select Yes to have the job type changed to Signature The options that are not available for a Signature job will be reset to the default values for a Signature job Select No to keep the job type as Standard Stapled collated sets must contain between 2 and 50 sheets The number of pages in the job falls outside the range for stapled collated sets Source DocuPrint print driver Action If your document has more than 50 pages delete the staple command or divide the job into smaller sets Stapled collated sets must contain between 2 and 70 sheets You selected Collated as the collation option Portrait Staple Landscape Staple
295. ue button 2 If problem persists contact your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 27 PRINTER CONTROLLER MESSAGES Message F270 Color developer bias voltage out of range F271 Chopped color DC bias voltage failure F272 Pretransfer shield voltage out of range F273 Pretransfer dicorotron failure F274 Cleaner bias voltage 1 or 2 fault detected F275 Bead removal device BRD bias voltage fault detected F281 Photoreceptor servo drive fault detected F323 Unable to pass TAC calibration H001 NVM failed power up test battery functional test Explanation action The color developer bias voltage is out of range 1 Press the Continue button 2 If problem persists contact your service representative The chopped color DC bias voltage has failed 1 Press the Continue button 2 If problem persists contact your service representative The pretransfer shield voltage is out of range 1 Press the Continue button 2 If problem persists contact your service representative The pretransfer dicorotron has failed 1 Press the Continue button 2 If problem persists contact your service representative A cleaner bias voltage 1 or 2 fault has been detected 1 Press the Continue button 2 If problem persists contact your service representative A bead removal device BRD bias voltage 1 or 2 fault has been detected 1 Press the Conti
296. uired If problem persists write down the message and call your service representative There has been an XER board failure an off board problem in some XER output device or signal line or loss of 15V to the XER board No action required If problem persists notify your service representative The failure may be caused by a XER board failure an off board problem affecting analog outputs such as 15V or a loss of some supply voltage to XER No action required If problem persists notify your service representative There is a BFR board failure No action required If the problem persists notify your service representative There is a BFR board failure No action required If the problem persists notify your service representative The stacker cover is open Remove the paper and close the doors There is an FOR board failure No action required If problem persists notify your service representative There is an FOR board failure No action required If problem persists notify your service representative The stacker did not offset as specified the mechanism may be defective No action required If problem persists notify your service representative 48 34 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message J185 J188 J191 J197 J198 J213 J217 J230 J232 J246 Stacker elevator fails to reach new position Exposure
297. uld be caused if the AppleTalk network connected to the printer has no routers or if the network is misconfigured or not connected properly If you are connected to a network with routers make sure you have configured AppleTalk correctly If not use the Configure utility Otherwise check your cables and network etc NOTE This message should only be seen if system administrator runs get__zones in wizard mode The system has detected a corrupt file situation on the system and has repaired it The specified job may not have been printed and will need to be resubmitted if that is the case The system has detected a corrupt file situation on the system and has repaired it The specified job may have be printed twice The job pool database may have been corrupted Restart the system If problem persists reinitialize the database The system identifies an attributes mismatch Restart the system If problem persists notify your service representative The system has detected an incompatible but correctable software state No immediate action is necessary but if problem occurs often contact your service representative The system memory has been exceeded Restart the system The system memory has been exceeded Restart the system The system memory has been exceeded Restart the system XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 5 PRINTER CONTROLLER MESSAGES Message lt INFO gt Appl
298. unt field may contain upper case alphabetic characters numerals 0 through 9 a blank or the following characters hyphen slash asterisk plus sign number sign period Invalid characters were entered in the Account text box Source DocuPrint print driver Action Enter the account number again using only the valid characters listed in the message The Account field must contain at least 3 characters Fewer than three characters were entered in the Account text box of the Job Notes dialog box Source DocuPrint print driver Action Reenter an account number having at least three characters The ASCII font size entered is too small The ASCII font size entered is not valid Source DocuPrint Print Submission software Action Enter a larger ASCII font size The connection type for the printer connection that is being modified is not available The default connection type will be used The connection type that was originally specified for this printer connection is no longer available The default connection type will be used not what was previously selected in the connection object Source DocuPrint Print Submission software Action Contact your System Administrator to enable the missing network support or ignore this warning and proceed to modify this printer connection The currently selected printer is now the default printer You have pressed the Default button The currently selected printer will now
299. urred while the print job was being closed Resend the job Your print job was not sent to the NetWare server DocuPrint print driver Resubmit your print job If the problem persists contact your System Administrator for assistance Source Action Uncollated jobs cannot be sent to the Booklet Maker You selected Uncollated from the Collation list box and Booklet Maker from the Finishing list box in the Setup dialog DocuPrint print driver If you want your print job sent to the Booklet Maker select the Collated option from the Collation list box in the Setup dialog Otherwise select another option from the Finishing list box Source Action Uncollated jobs cannot contain Slip Sheets You selected Uncollated and Slip Sheets for the Finishing options DocuPrint print driver If you want slip sheets placed in your print job select Collated Otherwise select another Finishing option 49 46 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Uncollated transparencies cannot be stapled or bound You selected Uncollated as the collation option in the Setup dialog and you selected Portrait Staple Landscape Staple Dual Staple or Bound as the Finishing option with a paper stock type of Transparency Source DocuPrint print driver Action Perform one of the following steps e Select the Collated option if you wish to use the pa
300. ve charge loss from ESV1 to ESV2 has been detected 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative A convergence timeout has occurred 1 Press the Continue button 2 If problem persists notify your service representative Electrostatic set points out of range possible massive cleaning problem 1 Press the Continue button 2 If problem persists notify your service representative 48 32 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE PRINTER CONTROLLER MESSAGES Message H355 H356 J021 J023 J024 J025 J026 J028 J067 J125 J144 J145 Convergence timeout black toner patch
301. ve to reinstall XDS The support files required for the DocuPrint software are an incorrect version DocuPrint print driver Write down the message and ask your system administrator to reinstall the software 49 34 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XPPS The support files required for the DocuPrint software are an incorrect version Source DocuPrint print driver Action Write down the message and ask your system administrator to reinstall the software The support libraries required for the Xerox Job Ticket Library could not be initialized The support files required for the DocuPrint Software are an incorrect version Source DocuPrint print driver Action Write down the message and ask your system administrator to reinstall the software The support libraries that are required for the Xerox Job Ticket Library are not the most recent version You may have to reinstall XDS You do not have the most recent version of the support libraries Source DocuPrint print driver Action Reinstall XDS using the installation software The support libraries that are required for the Xerox Job Ticket Library could not be initialized One or more of the required TBRO W DLL files in the Windows SYSTEM directory are missing corrupted or a
302. was specified in the To and From text boxes of the Special Pages dialog box DocuPrint print driver Make sure that the number in the From text box is less than the number in the To text box Source Action The page range values must be 1 9999 You have entered an invalid page range DocuPrint Print Submission software DocuPrint print driver Enter values for the page range that are between 1 and 9999 inclusive Source Action The paper stocks that were selected for this job may require the operator to reload paper trays during the printing cycle Paper stocks were selected that might require the printer operator to reload paper trays during the print run DocuPrint print driver Select different paper stock or allow for the possibility that your print job might be delayed until an operator attends to the printer 49 30 XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE WINDOWS WORKSTATION MESSAGES Source Action The Print amp Save Destination Job Ticket already exists Overwrite it You selected a job destination of Print amp Save and the XPPS software has located a previously saved Job Ticket file DocuPrint Print Submission software DocuPrint print driver Select OK to overwrite the existing Job Ticket file or select Cancel to keep the saved Job Ticket file Source Action The print job was cancelled You have cancelled the print job from being sent to th
303. y your service representative The stacker tray is full Remove the paper 1 Restart the system 2 If the problem persists notify your service representative There is aCDM or GWR board failure or a harness problem between CDM and GWR No action required If the problem persists notify your service representative XEROX DOCUPRINT 4050 4090 4850 4890 92C NPS MESSAGES GUIDE 48 37 PRINTER CONTROLLER MESSAGES Message P013 GWR lost machine clock P016 GWR failed memory communication test P022 ADIO terminated communication other P027 GWR Core 8085 lost communication with 8751 P187 Polygon motor not up to speed in 30 sec P189 EOS connector fault P190 SOS connector fault P192 ROS LV power supply out of range P193 Power to pixel board out of range P194 Input power to polygon driver board out of range Explanation action There is a CDM or GWR board failure or a harness problem between CDM and GWR No action required If the problem persists notify your service representative There is a GWR board failure No action required If the problem persists notify your service representative The ADIO board has terminated due to a communication failure with the core board or another ADIO problem exists Diagnostic LEDs on the ADIO distinguish the failure type No action required If the problem persists notify your service representative Press the Continue button If the pr
304. your service representative MESSAGES GUIDE 52 5 UNIX WORKSTATION MESSAGES JTDocumentiter__Create The print command was entered but an internal error occurred Action Write down the message and contact your service representative JTDocumentiter__Next The print command was entered but an internal error occurred Action Write down the message and contact your service representative Ipr tab__2 ps copy file is too large The pr command was entered but the job is too large This is a limitation of the command not of the DocuPrint print job utility Action Resubmit the job using the lpr s switch command Memory allocation error The print command was entered but an internal error occurred due to a lack of memory Action Write down the message Contact your system administrator and verify that your system meets the minimum configuration requirements Missing value for option The print command was entered but it did not include a necessary value for a print option specified Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Non unique option The print command was entered but it did not include a necessary value for a print option specified Action Refer to the Guide to Submitting Jobs from the Client for acceptable values for the options Print queue name must be specified The printerName queue option was not included on the command line w
305. ystem PHR could not talk to MIR The problem is usually caused by a short in the shared line network 1 Press the Continue button 2 If problem persists notify your service representative CDM could not communicate with any board in the system but PHR could talk to MIR Press the Continue button wo If problem persists notify your service representative Press the Continue button wo If problem persists notify your service representative 1 Press the Continue button 2 If problem persists notify your service representative 1 Press the Continue button 2 If problem persists notify your service representative The belt hole was not detected 1 Press the Continue button 2 If problem persists notify your service representative The fuser temperature is too hot 1 Press the Continue button 2 If problem persists notify your service representative The fuser is too cool 1 Press the Continue button 2 If problem persists notify your service representative A thermostat is probably open so the MMB software is not receiving the signals it needs for fuser control 1 Press the Continue button 2 If problem persists notify your service representative The IN OUT CONFIG has been set for the BFR configuration and the output remote has a FOR board and vice versa 1 Press the Continue button 2 If problem persists notify your service representative 1 Press the Continue button 2 If p
306. ystem administrator to verify that the client software was loaded properly Action Error getting initial working directory Your client software was unable to access the initial working directory Verify that you have access to the directory that holds the client software MESSAGES GUIDE 51 3 DOS WORKSTATION MESSAGES Action Error getting unique data filename The printcommand was entered but an internal error occurred while the system was creating a unique filename Write down the message and contact your system administrator Action Error opening configuration file lt path gt The listjob listq or print command was entered but the software is unable to communicate with the Printer Controller Write down the message and contact your system administrator to verify that the client software was properly installed Action Invalid indirection file In entering the print command an indirection file pathname with the option was specified That pathname was inaccessible or contained invalid characters Refer to the Guide to Submitting Jobs from the Client for the proper syntax and characters for this option Action Invalid option lt gt In entering the print command an invalid value for one of the optional terms was specified Refer to the Guide to Submitting Jobs from the Client for acceptable options Action JobTicket conflict lt c1 gt and lt c2 gt are mu

Xerox 4050 NPS Printer User Manual

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