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Western Digital WDBWVL0120KBK Server User Manual
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1. Connector for Mac is an application downloaded from the T 2 internet Are you sure you want to open it Don t warn me when opening applications on this disk image ector for Mac 5 Whicaded t Show Web Page Cancel Open Note f prompted to do so type the user name and password of an account that has administrator permissions on this client computer WD SENTINEL DS5100 DS6100 23 ADMINISTRATOR AND MAINTENANCE GUIDE l 8 CONNECTING THE SERVER AND GETTING STARTED Review the Connect a Computer to the Server wizard Introduction then click Continue Connect a Computer to the Server introduction Introduction The Connect a Computer to the Server wizard enables you t Connect your computer to the server Monitor the health of your computer Manage your server using this computer This wizard first verifies that your computer meets the Minimum requirements to connect to the server Cancel Enter the name you gave your server in Connecting the WD Sentinel Server to Your Network on page 16 then click Continue Example companyserver Connect a Computer to the Server Introduetion Carver Address Enter your server s name Server address E Cancel The software checks to ensure that your Mac meets the required prerequisites Follow the steps outlined in the Connect a Computer to the Server Wizard When the installation is completed select the checkbox for opening
2. Once replaced complete the steps outlined in Recovering from a Failed Drive on page 48 to integrates the new drive into the RAID array This process takes many hours to accomplish Progress of this operation appears on the Dashboard While the server is verifying the RAID array your data continues to be available although the performance may be impacted The WD Sentinel server RAID system has no downgrade options Once available capacity has been increased the Administrator cannot decide to subsequently reduce capacity by removing a drive The removal of a drive degrades the RAID and makes it vulnerable to single drive failure WD SENTINEL DS5100 DS6100 42 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER Storage Spaces Storage Spaces is a Windows storage virtualization technology which succeeds Logical Disk Manager and allows for the organization of physical disks into logical volumes similar to Logical Volume Manager Linux RAID1 or RAID5 but at a higher abstraction level A storage space behaves like a physical disk to the user with thin provisioning of available disk space The spaces are organized within a storage pool i e a collection of physical disks that can span multiple disks of different sizes performance or technology USB SATA SAS The same storage pool can host multiple storage spaces Storage Spaces have built in resiliency from disk failures which is achieved by either disk
3. Change ctal updates Following is a summary of the purpose of each of the Server Settings pages General Shutdown or restart the server This is the safest method to shut down or restart the server It insures that the RAID system shuts down cleanly See Shutting Down and Rebooting the Server on page 40 for instructions Change the date time and location of the server You can change the settings you established at initialization Change the behavior of the Windows update You can change the settings for updating the Microsoft software WD SENTINEL DS5100 DS6100 39 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Anywhere Access Anywhere Access enables your network users to access WD Sentinel server resources from any location with an Internet connection at any time and on any device You can access shared folders and files that you have permission for on the server as well as on your networked computer Enabling Anywhere Access Use the following steps to enable Anywhere Access on the Settings page Anywhere Access is turned off by default Note The Home page provides a Setup task for enabling Anywhere Access by clicking the Setting Up Anywhere Access link rere i Configure Cance 1 Under Settings click Anywhere Access in the panel on the left 2 Click Configure and complete the wizard to set up your router set a domain name and change Internet s
4. F factory defaults returning the boot drives to 70 failed drive recovering 48 fan replacing 85 FCC Class B information 78 files and folders recovering 67 69 G GNU general public license 80 101 H handling precautions 2 hard drive managing 32 replacing 82 Health tab 33 help where to find 13 Home page 29 tabs 30 tasks panel 30 31 I ICES NMB 003 compliance 78 icon Add ins 33 alerts 30 Computer and Backups 31 Computers and Backups 61 Launchpad 52 53 Monitor 33 Server Folders and Hard Drives 32 Trash 57 indicators 12 Initialization 94 pausing 95 stopping 95 internal users tasks 14 K Kensington security slot 12 L Launchpad accessingonaPC 52 backing up 63 icon 52 53 managing 55 options 55 starting abackup 63 uninstalling on a Mac computer 57 uninstalling on Windows PC 57 LED indications 12 Drive LEDs 12 Ethernet Port 12 Power LED 12 M Mac accessing Launchpad 54 backing up 64 connecting to WD Sentinel 23 WD SENTINEL DS5100 DS61 00 ADMINISTRATOR AND MAINTENANCE GUIDE INDEX managing server settings 39 managing the Launchpad 55 manual updates WD 38 Microsoft software updating 39 Migration 96 Monitor icon 33 monitoring add ins 33 monitoring system health 33 Moving a server folder 50 N network connection health 34 O office uses 15 online product registration iii operating system requirements 7 P password Administrator 14 lock unlock 36 password and user name 15
5. Use the following steps to add a user account to the WD Sentinel server 1 Open the WD Sentinel Dashboard See Accessing the Dashboard on page 25 2 Click Users on the Navigation menu 3 Select Add a user account in the Users Tasks section of the Task Pane WO The pastword must be at beast T characters long af The pavrerond must meet complenty requeements learn more Level of pite Standard usar WD SENTINEL DS5100 DS6100 27 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 4 Enter the following information a D d First Name Last Name Enter the user s first and last name User account name Enter a user account name This is used to log into the Launchpad Password Confirm Password Enter your password for the assigned user then enter the same password to confirm the password Level of access Select Standard user or Administrator 5 Click Next Select the shared folder access for this user account flowy ences bo Shaved fodder ioiei lewel Compin j Pogue enh What bevel of accer to hared folder thould Saw 6 Select the access levels for the user account from the pull down menu Read Only Allows the user to only read the information in the associated files Read Write Allows the user to create change and delete the information in the to the associated files No Access Choose this setting to deny access to a shared folder T
6. in compliance A Waring Mop badiup forthe computer Servers 1 Restore files of folders for the compuier i tentinel Prime Orit My Dsusiness server Mot tet up A Warming Hot Applicable 6 Crithtal Remote Detvitep to the computer Remove tha oeepiutei Devies Tacks Curtomige Computin Batkup and File Hiigty pettings H Go conme compute td BAe dere moles Mina ssHPso General information about thi computer Oparwinng Syriae Wieder 2 Pro Sytem type bi Opersting yrim Uedite Up to dite Security The computer complet wath all security requirements 1 harma 2 Select the computer you want to back up 3 Click Start a Backup for the computer in the Task pane For further instructions see Microsoft Online Help Backing up with Time Machine Mac For Mac users Time Machine allows you to backup data to your WD Sentinel server Time Machine automatically backs up your entire Mac including system files applications accounts preferences email messages music photos movies and documents Note Time Machine keeps hourly backups for the past 24 hours daily backups for the past month and weekly backups until your backup drive is full To take advantage of the Time Machine backup capabilities you must install the server connector software on your Mac see Connecting a Mac on page 23 and create a user account within the WD Sentinel server see Adding a User Account on page 27 Note Your Mac must be
7. Click Next Enable Anywhere Access for this user account Vv Allow Yartual Provate Network VPN Allow Remote Web Access and access to web services applications Show selected links on Remote Web Access vi Shared Folders F Computers Homepage links i Server Dashboard administrator required Create account Cancel 8 Place a check next to the information you d like the user to access using the Anywhere Access feature Select Virtual Private Network VPN to allow VPN access for this user Select Allow Remote Web Access you want to allow web access for this user then select the links you will allow this user once they have web access WD SENTINEL DS5100 DS6100 28 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 9 Click Create Account You successfully added the new user account Yd You vill peed to pagede the following mionnan bo Anne Mane for connecting then compuler te the remer Websmte for connecting a computer to server in offs hig WOSENTENEL Ucennegi User account mhonniion Logon name Annehlane gt Paiaveond For security restond the patteord ii not dnplryed here Aat dhould ldo d dont remember the passed 10 Click Close Provide the user with their new user name and password Performing Dashboard Tasks The Administrator uses the Dashboard to perform management and maintenance tasks you use to control how your server behaves on your network who can a
8. Moving a Server Folder on page 50 to move these files to your data drives he Hard Drives tab allows you to view and check the health of the drives that are attached to your server For detailed instructions on performing any of these tasks consult Microsoft Online Help Wim G8 Windows Server 2012 STORAGE None Detention Leraian Fret ipart Statwi Client Computer Backups Tasks BE Client Com Chent Computer CiSererFoiders 266 8 G8 ECAN r 5 ihe wiew the folder properties BE Company Company Cierne Folderi 266 8 GE ei r Merve the Tokie B Fite History File History Back CoServerFoldert 2664 68 MM Folder Redi Folder Redirecti CoServerFoldert 266 568 Server Folders Tasks BE User Ute ChSsenverFoldern 266 8 68 a7 Add a folder Uinderttanding Serer Folders BE Cien Computer Backups There ore no odditaonoi defods for this den WD SENTINEL DS5100 DS6100 32 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Monitoring Applications The Applications section of the Windows Server 2012 Essentials Dashboard includes tasks that help you view and manage the Add ins that are installed on the server and to discover new add ins Microsoft Pinpoint For detailed instructions on monitoring add ins and using Microsoft Pinpoint consult Microsoft Online Help al Wid G8 Windows Server 2012 Microsoft Pinpoint Tasks Microsoft Pinpoint Vie
9. Setting Up RAID Storage on page 45 to integrates the new drive into the RAID array Using USB Storage The WD Sentinel server has two USB 2 0 port and four USB 3 0 ports on the back panel of the unit The USB 3 0 ports can connect to external USB 2 0 or USB 3 0 storage devices or to a UPS device for power outage conditions For example WD My Passport or WD My Passport Essentials may be used to connect to the WD Sentinel server You can share this data on your USB drive with other users connected to the server by using the Dashboard which treats the USB drive as a share You can set user privileges just as you do with shared folders on the WD Sentinel server s drives The server manages UPS capability through a USB port for communication and to ensure an orderly shut down Back View USB 3 0 ports USB 2 0 ports RECOVERY VJ Gy oe e 33 To share data on a USB drive 1 Connect a USB drive to one of the six USB ports 2 On the Dashboard click the Storage icon 3 Click the Server Folders tab WD SENTINEL DS5100 DS6100 48 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER 4 In the Task bar click Add a folder Type a name and description for the folder Name PT Location Descnption optional 5 Enter a name for the folder 6 Click Browse and select a folder on the USB drive Note that a shared folder cannot be created at the root of the USB drive
10. configuration back into alignment This sequence can take many hours To avoid this situation and to assure that the unit always experiences clean shutdowns and the best data integrity use an Uninterruptible Power Supply UPS Note Performance is affected during a RAID rebuild and verification To avoid possible corruption do not unplug the power from the unit while it is running WD SENTINEL DS5100 DS6100 f2 ADMINISTRATOR AND MAINTENANCE GUIDE TROUBLESHOOTING Troubleshooting First Steps Checklist Specific Problems and Corrective Actions For any issue first ensure that you are using the latest firmware for the WD Sentinel server See Updating Software on page 37 for instructions First Steps Checklist Is the power supply plugged in to the wall outlet and the drive Are all cables correctly connected and secured Is the power on If not see LEDs on page 12 Specific Problems and Corrective Actions The following section contains specific problems that may arise during the use of the WD Sentinel server and provides possible solutions LEDs do not light up 1 Make sure the power cord is connected correctly 2 Make sure that the wall outlet has power Test it by plugging in another device 3 Confirm the network cable is properly connected to the WD Sentinel server and the network switch or router 4 Make sure the network switch or router has power 5 Use a different network cable and port on
11. e Non operating temperature 40 to 70 C 40 to 158 F Switches e Power e Recovery e LCM Scroll buttons WD SENTINEL DS5100 DS6100 8 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Specification Description LEDs 1 Power LED e Flashing blue indicates boot status e Flashings RED indicates a fault condition e Solid blue once booted and there are no pending fault conditions indicates a good operational state e Black indicates inactive state 2 Ethernet Port LEDs e Flashing green indicates activity e Solid amber indicates that there is a link connection e Black indicates inactive state 4 Drive Tray LEDs e Flashing blue or solid blue indicates drive activity e Solid RED indicates drive fault Drive must be replaced Operating System Windows Server 2012 R2 Essentials Backups 50 client computer support for backup Windows and Mac OS Client computers Restore e Bare metal restore for Windows clients e File folder level restore WD SENTINEL DS5100 DS6100 9 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Product Views Front View Power Status LED LCD Display Scroll buttons Power button Status LEDs iD WD Sentinel Drive Door Drive Door Lock WD SENTINEL DS5100 DS6100 10 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Back View Recovery button External DC In USB 3 0 ports Power port USB 2 0 ports Gigabit Ethernet ports 1 amp 2 VGA port Gigabit Ethernet ports for fut
12. eo OR a0 cE Di F Sine 773 0 Ca Useable Capacity of volume WD SENTINEL DS5100 DS6100 96 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 4 Select the virtual drive s you d like to migrate then click Submit Migration begins 1D o Po He Sata Sata RAID Level RAID 1 1908 0 CO 298 0 Ge wie Size 298 0 Ge Useable Capacity of Vole 894 0 GB Consistency Check Use the following steps to perform a consistency check on your server disks 1 Onthe WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk you d like to perform re Sieeagt Haragement 3 Dee r 1 ra iil virtual Crake Oy Boana ge Phyecal Disk port OJboo Winte Cache Mode DE Werte Back Performance Read Cache Mode Road Ahead RAID ge Phyecal Disk port Jdr pe Phyecal Crake port padai apral Crake port S dati Pryce Devoe p hea Disk port O boot dri pe Praca Diak part idate an e Pheytecal Disi port Ddete dn gt 2 f Vira Desk 0i Bootvol prhe Disk port G boo grh Chak pat 7 bos White Cache mi Migrate Read Cache Mc Debate Create RAID 9 emen aia i QP hveical Disk port Idata Satus C iia Diski pot dete Gre aphia Diir port date Member Count apahal Disk pat 6 dat Sipe Size Peppa Doga ee weasel Duk port O boct dn grea Dime port Ldete diy aa hrscal Cisk port 2
13. holding the PCBA in place Note Do not over tighten the PCBA screws 9 Replace the unit cover and replace and tighten the five 5 exterior screws Note Do not over tighten the exterior screws 10 Connect all external connections 11 Restart the server WD SENTINEL DS5100 DS6100 90 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Adding a Boot Drive The WD Sentinel server comes with either one DS5100 or two DS6100 2 5 inch boot drive pre loaded with Windows Server 2012 R2 Essentials and specialized hardware services and drivers The pre loaded boot drive s provides the ability to keep the OS running from the boot drive while redeploying or changing applications and folders running on the large capacity data drives The boot drive in the WD Sentinel DS5100 server are cold swappable This means that the WD Sentinel server must be shut down prior to adding a boot drive To shut down your WD sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 40 Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Phillips screwdriver Flat head screwdriver Boot Drive kit Adding a Boot Drive 1 Prepare your boot drive for insertion Using a flat head screwdriver attach the brace bar to the boot drive Shut down the server Disconnect all external connections Follow the step
14. ve set up your WD Sentinel server you can connect up to 50 Windows PCs or Mac computers to your device Installing the Connector software joins the client computer to your WD Sentinel Server and installs Launchpad and Dashboard Users use Launchpad to access server resources for which they have the rights The Administrator you accesses Dashboard for such tasks as managing the WD Sentinel server setting up user accounts and managing access to shared folders Important Steps Before installing Connector software on a computer ensure that The computers have all the latest mandatory and optional operating system updates installed There are no active backups in progress on the WD Sentinel server Note Check for active backups on the Dashboard s Devices tab The screen displays backups in progress Once the Connector software Is installed set up an automated scheduled backup for after working hours using the Dashboard Running a manual backup during the initial connection process will impact overall system performance Connecting a Windows PC Use the following procedure to connect a Windows PC to the WD Sentinel server For steps on connecting a Mac using the Connector software see Connecting a Mac on page 23 1 In the address field of an open browser window enter http lt servername gt connect Example http myserver connect lt servername gt is the name you gave your server in Connecting
15. Resource Monitor displays For complete instructions on how to use the Windows Resource Monitor click F1 within the Windows Resource Monitor application Set audible alerts The Audible Alert provides audible notification from your WD Sentinel server when there are warnings or critical alerts to the server To set Audible Alerts 1 Click Audible Alerts Settings in the Advanced tasks pane The Audible Control window displays 2 Click Select next to the type of alert for which you like to hear an alarm Audible Alerts Configure the device to beep on selected alerts Last Updated Current State OFF OFF Warning Ihe alarm sounds for all warning alerts ak Critical The alarm sounds for all critical alerts 3 Click Save Your audible alarm has been set When an alert of the type you selected occurs an audible sound will emit from your WD Sentinel server Updating Software Periodically WWD issues software updates for your WD Sentinel server The Software Update tab within the Monitor module allows you to update WD Sentinel device software automatically or manually Please note that this tab only allows you to apply software updates issued by WD To manage or apply Microsoft software updates go to Server Settings on the Dashboard A best practice to ensure that your system software stays current is to enable automatic updates on your WD Sentinel server See Automatic Updates of WD Software on page 38 W
16. Under Windows Server 2012 Essentials right click Windows Server Launchpad e Select Uninstall 0 Windows 7 e Click gt Control Panel Windows 7 Vista e Click Start gt Control Panel Windows XP e Click Uninstall a Program e From the list select Windows Server 2012 Essentials Connector e Click Uninstall f the User Account Control window displays click Allow lf the Windows Server 2012 Essentials Connector page displays suggesting that you close the Launchpad click OK Note You must reboot the computer before installing another Connector To uninstall the Launchpad Connector Software on a Mac You must uninstall Launchpad from three Macintosh HD folders Users Applications and Library 1 Quit the Launchpad 2 Inthe Finder pane click Applications Drag and drop Windows Server Launchpad into the Trash icon The Launchpad icon no longer appears in the dock 3 Click Finder gt Devices gt Macintosh HD ANA L Macintosh HD Lale Lo a DEVICES Dat Modihed Sire E Macintosh HD gt G Applications Today 5 02 PM Ei iDisk gt G Ubrary Yesterday 2 14 PM E Remote Disc E ia System Sep 21 2011 1 08 PM E a User Guides And information Sep 16 2009 5 38 Pa AEB wir icra i Users Sep 21 2011 1 18 PM B E ip_printserve27 E bp_bench_1l4 pe E charlie lab pe I craig pe fd dellaSbS30 Erin Ginger Expanola s 27 i 0a All PLACES FA Desktop wdeuser A Applicatboms fa
17. drives are not the optimal drives for your device but are part of the same drive family These drives are not fully tested with this device Unsupported Unsupported drives have not been tested with this device and should be used at your own risk The LED on the front of your device is Red WARNING Using an unsupported drive in your device immediately voids your warranty and may cause damage to your device and data Unsupported drives must be enabled before the drive can be used with your device If you choose to use an unsupported hard drive use the following steps after the drive has been replaced in the device to enable the drive Note There are certain unsupported hard drives that you cannot enable For those drives there is a Learn More link with information on how to obtain a WD preferred drive Access the device Dashboard Monitor page 2 Select the Health tab if not already selected 3 Identify the unsupported drive in the Internal Storage area Unsupported displays in red in the Type column 4 Click Enable located to the right of the drive Type 5 Read the alert disclaimer then select Yes if you d like to enable your current unsupported drive Click Configure at the top of the Internal Storage area Set up your hard drive See Setting Up Your Drives on page 43 The LED on the front of your device will change to blue WD SENTINEL DS5100 DS6100 82 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX
18. mirroring or striping with parity across the physical disks Setting Up Your Drives Use the following steps to set up your WD Sentinel device drives 1 On the Dashboard Home page click Setup gt Set up your drives Ea Tia CTE WindowsServer 2012 Get updated for other Mecraaoht products Add user accounts Add server folder Set up Server Beckoup Sef up Amaha Access Custorum HeaBh Report Settings Set up Chen Rettore Service fa 3 2 Select Click to start setting up your drives The Set Up Your Drives wizard displays There are two ways to set up your WD Sentinel server dimes Storage Spaces A Windows Server 2012 technology that allows you to virtualize storage by grouping industry standard disks into storage pools Virtual disks called storage spaces are then created from the available capacity in the storage pools RAID Redundant Array of independent Disks RAID lets you store the same data in different places on multiple hard drives providing necessary redundancy greater perfomance and data mntegnty WD SENTINEL DS5100 DS6100 43 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER 3 Select your storage method Options are Storage Spaces A Windows Server 2012 technology that allows you to virtualize storage by grouping industry standard disks into storage pools Virtual disks called storage spaces are then created from the available capacity in the storage pools RAI
19. not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge trom htto support wd com download gpl or obtained on CD for a nominal charge from http support wd com download gp or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL Is included herewith may be obtained at htto www gnu org and may also be found at htto support wd com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital WD SENTINEL DS5100 DS6100 80 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Appendix Hardware Replacement Procedures WD RAID Storage Utility WD Sentinel DS5100 DS6100 Administrator Reference Sheet Hardware Replacement Procedures Before You Begin Replacing a Hard Drive Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter provides the steps necessary to replace the following components designe
20. on the navigation bar 2 Select the computer that was backed up 3 Inthe panel on the right click Restore files or folders for the computer ey BP Restore Files or Folders Choose a backup Available bacloups for MININT SUGOUCE Status Date Desorption Als chow incomplete backups for the computer WD SENTINEL DS5100 DS6100 67 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES 4 Click Next D select the information you d like to restore from the list provided then click Next Select items to restore OSDisk C from backup on 9 18 2013 7 13 AM Up one level CA Mane Date modified I SINPLACE TR 6 9 2013 12 37 PM 7 SWINDOWS Q 6 9 2013 12 40 PM de Drivers for Full System Restore 9 18 2013 7 13 AM Jo User Files 9 16 2013 7 48 AM 00745093 EB17 4150 B2E8 677 F 25 2013 10 21 AM 10857C0D7 D880 4923 9566A A53 7 25 2013 10 21 AM 16253A52 1MA 47C6 BAS9 7F7 F 2d 2013 1055 AM 2A25873C BAOD 438C 8B88 50 9 12 2013 11 58 AM oC MMOET FOBA 4FSA Al0C C29 7 25 2015 6441 PM af l a How do find the file that I am booking for 6 Select a location for your restored backup You can accept the location provided in the field or click Browse and select another location Once you ve selected a different location click OK to close the Browse window Select a restore location for the file Restore location WD SENTINEL DS5100 DS6100 6
21. power supplies 34 product information recording 2 product registration iii R RAID setting up 45 RAID storage 42 rebooting the WD Sentinel server 41 recovering a failed drive 48 recovering data PC 67 recovering the WD Sentinel server 70 recovery boot drive 70 server image 70 recovery button 12 reference resources 13 registration online iii regulatory compliance 78 Remote Web Access accessing computers and shared fold ers 59 remote web access enabling 40 removing the server cover 87 102 removing the unit back cover 87 replacement drives 36 requirements operating systems 7 restoring data and settings 67 69 RoHS 79 S safe shutdown 40 safety compliance 78 safety instructions 1 scheduling Automatic Backups Dashboard 61 PC 61 Time Machine 65 scheduling WD software updates 38 server setting up 25 shutting down 40 server fan replacing 85 server folders managing 32 moving 50 server recovery 70 server settings general 39 managing 39 media 40 service obtaining 79 setting up your server 17 shared folders accessing over the network 58 accessing remotely 59 Remote Web Access 59 sharing data USB 48 shutting down safely 40 shutting down the server 40 software updates Microsoft 39 WD 38 specifications 8 storage 34 48 managing 42 RAID 42 Storage Spaces 43 setting up 44 system health 33 monitoring 33 WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE INDEX system temperature 34 T ta
22. reliable however no responsibility is assumed by WD for tts use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks of Western Digital Technologies Inc in the U S and other countries WD Sentinel and WD Guardian are trademarks of Western Digital Technologies Inc in the U S and other countries Other marks may be mentioned herein that belong to other companies 2014 Western Digital Technologies Inc All rights reserved Western Digital Corporation 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705105 A03 April 2014
23. system and its updates Note Avoid moving share folders to an external hard drive Once moved you may not be able to access these files in a folder on an external drive because they can be easily disconnected Instead creating the folder on an internal drive is recommended A server folder cannot be moved to the following locations and will result in an error if any one of these locations is selected for a move a hard drive that is not formatted with the NTFS or ReFS file system the windir folder a mapped network drive a folder that contains a shared folder a hard drive that is located under Device with Removable Storage a sub folder of a shared folder Before you move a folder ensure that You ve backed up your device See Backing up your WD Sentinel Server on page 70 None of the files within the folder you d like to move are currently in use Use the following steps to move a server folder 1 On the Dashboard click Storage 2 On the Server Folders tab select the folder that you want to move 3 Inthe Tasks pane click Move the folder WD SENTINEL DS5100 DS6100 50 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER 4 Follow the steps outlined in the Move a folder wizard Getting started This wizard helps you move a server folder to a new location Before you move the folder Back up your server Ensure that none of the files in the folder are
24. that works best for your business Visit www wdguaraian com for details Accessing Online Support Visit our product support website at http support wd com and choose from these topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information e Knowledge Base Enter keyword phrase answer ID or PID e Installation Get manuals installation guides and documentation for your WD product e WD Community Share your thoughts and connect with other WD users Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Europe toll free 00800 ASK4 WDEU English Spanish 855 556 5117 00800 27549338 Europe 31 880062100 South America Middle East 31 880062100 Chile 1230 020 5871 Africa 31 880062100 Colombia 009 800 83247788 Russia 8 10 8002 335 5011 Venezuela 0800 100 2855 Peru 0800 54003 Asia Pacific Uruguay 000 413 598 3787 Australia 1800 429 861 0011 800 2275 4932 Argentina 0800 4440839 China 800 820 6682 400 627 6682 Brazil 0800 7704932 Hong Kong 3057 9031 0021 800 838247788 India 1800 200 5789 1800 419 5591 Indonesia 001 803 852 3993 Japan 0800 805 7293 Korea 02 2120 3415 Malaysia 1800 817 477 N
25. the Drive drop down list choose the letter that you want the WD Sentinel server to have in Computer 3 Click Browse to find the folder that you want to map or type the path to the server using the format ServerName FolderName For example if the share is called Documents and your server is called MyServer you would enter MyServer Documents 4 Ifyou want the drive to reconnect whenever the computer is rebooted click the Reconnect at logon check box 5 Click Finish Cannot access Windows PCs via Remote Access Internet Explorer 8 or greater is required to access a Windows PC using the Remote Web Access feature of the WD Sentinel server There is an Active X Client requirement that comes standard with these browsers For more information see Knowledge Base Answer ID 8578 WD SENTINEL DS5100 DS6100 74 ADMINISTRATOR AND MAINTENANCE GUIDE LCD Messages TROUBLESHOOTING The LCD displays various messages for you to review Provided below is a list of messages a description of the message and possible responses for that message LCD Description lt Host Name gt Displays the name of your WD Sentinel server Displays the IP address of your WD Sentinel server lt IP Address gt Backup Failed The software backup has failed BIOS Corrupted Your BIOS is corrupted BIOS Degraded Your BIOS is degraded BIOS Repaired Reboot Your system is currently running on the secondary BIOS A reboot is Required requ
26. the Windows Server Launchpad at startup then click Close Connect a Com puter ta the Server Introduction Server Address This computer is now connected to the server Prerequisites Congratulations User Credentials Your computer is now connected to the server Client Description installation Mf Automatically start Windows Server Launchpad at startup Summary WD SENTINEL DS5100 DS6100 24 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Managing the WD Sentinel Server Dashboard Setting up WD Sentinel Server amp Connecting Computers Accessing the Dashboard Adding a User Account Performing Dashboard Tasks Using the Home Page Managing User Accounts Managing Devices Managing Storage Monitoring Applications Monitoring System Health and Alerts Updating Software Managing Server Settings Shutting Down and Rebooting the Server Setting up WD Sentinel Server amp Connecting Computers This chapter assumes you have followed the Administrator s Basic Install Guide to initialize the WD Sentinel server and have connected at least one computer to the server To review the setup steps See Connecting the Server and Getting Started on page 14 of this manual Important As a best practice perform the tasks outlined in this guide using a client computer on which you ve installed the connector software not directly from the WD Sentinel server Accessing the Dashboard To access
27. to assure the integrity of the storage system For redundancy a minimum of two drives must be active The operating system and all data are protected by the RAID structure The server automates the management of the RAID Your WD Sentinel server uses RAID 5 which offers fast performance by striping data across all drives This RAID level provides the system with both redundancy and optimum capacity 2 TB Drives 3 TB Drives 4 TB Drives 8 TB Capacity 12 TB 16 TB Capacity Capacity If a drive in the array fails the data and operating system are still intact and the WD Sentinel server continues to provide service RAID Level 5 4 Drives Important If you have one bad drive the server operates normally However if a second drive fails the server will no longer operate You will need to recover the server and or replace the failed drive s A best practice is to have a replacement drive readily available The WD Sentinel server lets you Know when a drive fails in the following ways The LED below the bad drive is solid red The Power LED on the WD Sentinel server flashes red indicating a serious fault An email Alert is posted if you have set it up to do so See Monitoring System Health and Alerts on page 33 To recover from a failed drive simply replace the drive the one with the red LED over the drive with an approved drive for the WD Sentinel server see Find compatible hard drives on page 36
28. update process is complete A software update is being downloaded to the system The software update is complete The system requires a reboot There is a WD software update available for download The WD software update failed WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE TROUBLESHOOTING Troubleshooting Replace the defective drive as soon as possible to stop RAID from going into a degraded state Replace the inserted drive with an approved drive See Dashboard gt Monitor gt Tasks for a list of approved drives Replace the inserted drive with a drive that has the correct drive capacity Restore network connectivity Replace the defective power supply e Access the Dashboard See Accessing the Dashboard on page 25 e Click Monitor on the navigation bar e Check the Power Adapter area to review the status of your power supply e Obtain and install a comparable power supply Safely reboot the system Check the Alert Viewer to verify the completion of the software update Allow the process to fully complete No action is required The reboot is normally automatic If it does not occur perform a manual reboot Access and perform the update e Access the Dashboard See Accessing the Dashboard on page 25 e Click Monitor on the navigation bar e Click the Software Update tab e Click Check for Updates e Click Download and Install to up
29. your WD Sentinel server see Microsoft Online Helo Manage Backup and Restore Manage Server Backup Recovering a WD Sentinel Server Image or Resetting the Boot Drives to Factory Defaults This feature recovers your WD Sentinel server image from a previously created Windows server backup If a Windows server backup can not be retrieved this process will restore the unit to its factory default settings Use the following steps to recover your WD Sentinel Server image or reset the boot drives to factory defaults 1 From your WD Sentinel server desktop move your mouse to the right corner of the screen 2 On the Charms bar select Settings ES 3 Click Power 4 Hold down the Shift key on your keyboard then click Restart 5 Click Continue Select Troubleshoot from the options displayed 7 Select one of the following options depending on the type of recovery you d like to perform WD Factory Restore This options will re image the operating system boot drives to their factory default levels WARNING All prior information data on the boot drives will be lost Data drives are not affected by this action Advanced Options This option provides you with additional troubleshooting options Select System Image Recovery to recover your data from a previous backup Once this option is selected you will be prompted for your Administrator password Follow the instructions displayed on your screen to complete the proce
30. 0 RRRBADAASHNHMR MAEARRABH SJT 11363 2006 FMHMEHAKMAMRBAREK S X MARR SAW AHS RBH SJT 11363 2006 AP He AY BRE Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at hito support wd com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration Serial number required via hito support wd com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your l
31. 8 ADMINISTRATOR AND MAINTENANCE GUIDE l 8 USING THE WD SENTINEL SERVER S FEATURES Click Next The restored backup is copied to the selected location Once done the successfully restored screen appears Kary ie Restore Files or Folders The items are successfully restored Vi Restore location C sample Do one of the following Click Open the Restore location to view your restored information Click Restore more files or folders to restore more information Click Close to close the Restore Files or Folders screen Recovering Restoring Mac Time Machine allows you to restore files versions of files or your entire system For additional information on recovering or restoring your system files consult your Apple documentation Note For information on recovering restoring data on your PC See Recovering Restoring Windows PC on page 67 On the Launchpad click Backup Your Time Machine backups display Tirdny Ootober 0 2012 Voss THA 2 select the date you d like to restore to from the time line on the right of the screen 3 Click Restore in the bottom right hand side of your screen WD SENTINEL DS5100 DS6100 69 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES Backing up your WD Sentinel Server Backing up your WD Sentinel server allows you to protect your operating system system state volumes files and application data For information on how to back up
32. Cicer aaa The desce bo bepp on pele alert ContiQure e denot to Deep on elt Herti Typer imita RAID Data vpne a Clery wii lal ny Nici teal 2 69 Te DC WO vy Drg of fanitan normai ii SERE re in i bal rir Moral ZO TE ACHE WOON WP Deve of hanit ror Deve Bay 3 Hird real LDO TE MADE WO Pee Dre a funte reper i 7 r Eere Guay d Himmal LDD TE WDC We wi Drs of hancig aani bai 7 I Y 0 rati pt bie al P ey RAID Dita vium i Parke Pry On your WD Sentinel server desktop double click the WD RAID Storage Utility icon EA in the Windows tray Using the Home Page The Home page allows you to access the tasks and information that help you configure and manage your WD Sentinel server RAID storage Storage Management Pane ciais Adapa rari dda fani Adiba Erena Alka Dear aipe pert Q o D Event Logs o G 4 Pane O o D g Gigi Frang dipe Evert WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE Event Logs 200 290 toitvents 370 Ss l Fhe Dey 26 2000 Cer Juin ha bean crete CELI boa CNRS biaa CA I De Onan trl dudio rebodd has been Ausried RTW TALI Hi Jubb hag peen dep eiehad CESS bee utn reteode hai been chaended Property Pane 93 APPENDIX Storage Management Pane The Storage Management pane uses a tree view to list and show physical and virtual devices attached to the WD Sentinel server including Adapter Virtual Disks Physical Devices Proper
33. D WD Sentinel DS5100 DS6100 Ultra compact Storage Plus Server Administrator and Maintenance Guide WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wad com If the answer is not available or if you prefer please contact WD at the best telephone number shown below WD Guardian Services premium Technical Support and Extended Warranty services are also available for Small Business customers Contact WD Technical support at htto support wd com for information about this extra level of support and how to obtain it Your product includes 30 days of free telephone support during the 1 year standard limited warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product on the Registration page on the user interface or online at hito register wd com WD Guardian Services When you need a little helo from an expert we ll take care of you WD Guardian Services offers flexible affordable and hassle free technical support and extended warranty plans with a variety of benefits Choose the plan
34. D Redundant Array of Independent Disks RAID lets you store the same data in different places on multiple hard drives providing necessary redundancy greater performance and data integrity 4 Click Next For Storage Spaced continue to Setting up Storage Spaces on page 44 For RAID continue to Setting Up RAID Storage on page 45 Setting up Storage Spaces 1 On the Storage Spaces screen click Create a new pool and storage space B Control Panel Syatern and Secunty Storage Spaces Control Panel Heme Manage Storage Spaces Create a new pool and storage Une Storage Spaces to save files bo two or more diwes to help protect you from a ipe deve failure Serege Spaces airo lety you eamiy add more drives il you run lew on capecdy If you dont pee task links click Change settingi Create a new pool and forage space 2 Atthe warning prompts click Yes 3 Select the drive s you d like to set up with Storage Spaces then click Create Pools gt TEH Control Panel System andSecunty Storage Spaces Create a storage pool Select drives to create a storage pool Unformatted drives ATA WOC WD2005FYPX Attached vie RAID 1 61 T8 ATA WOC WD2005F YP x Attached vie RAID 1 61 T8 ATA WOC WD200SF YP X Attached via RAID 1 81 78 ATA WOC WD200SF YP Xx Attached vie RAID 1 81 178 Create pool Cancel WD SENTINEL DS5100 DS6100 44 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGIN
35. D SENTINEL DS5100 DS6100 37 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Manual Updates of WD Software To check for software updates and update the software 1 Click the Software Updates tab ie in Chick Check for Updates to check whether there arg available updates from WO Check for Updates Update from file 2 You have two options You may check for updates online or update from a file To use the online update a Click Check for Updates b If an update is available click Download and Install to update your WD Sentinel server To update from a file a The software update files can also be downloaded from the WD Support site at htto Ssupport wd com Once you download the available firmware updates for the WD Sentinel server copy the file to a shared folder such as the Documents share on the server and select the file to update b Click Update from file and then locate and select the update file you copied to your server c Click Open The system applies the software update The system automatically restarts the server if a reboot is required to complete the software update Automatic Updates of WD Software Enabling Automatic Updates on your WD Sentinel server causes the server to check for available software updates from WD on a scheduled basis and apply the updates automatically To set a schedule for automatic updates 1 In the Automatic Updates section cl
36. D SENTINEL DS5100 DS6100 66 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES To see information such as available capacity and the date and time of the oldest latest and next backup select Open Time Machine Preferences on the Time Machine drop down menu aon Time Machine 4 Show All Name Time Machine WDSENTINEL Available 1 65 TB of 1 94 TB Oldest Backup None Select Disk Latest Backup None Options Backing Up L amp amp amp YG LOOKING Tor Dackup disk Time Machine Time Machine keeps Hourly backups for the past 74 hours Daily backups for the past month OFF ON a Weekly backups for all previous months The oldest backups are deleted when your disk becomes full Show Time Machine status in menu bar rr Click the lock to prevent further changes Recovering Restoring Windows PC The WD Sentinel server provides two options for recovering lost or corrupted data Restore a Computer Restores all data and settings of a Windows PC computer or a storage device connected to the WD Sentinel server Recover File Folders Recovers individual files or folders Note For information on recovering restoring data on your Mac using Time Machine See Recovering Restoring Mac on page 69 Restoring Windows PC Computers Use the following steps to restore files versions of files or your entire system for your Windows PC 1 Click Devices
37. D SENTINEL SERVER S FEATURES Remote Web Access Home Page The Remote window includes the following sections Note You can also use the navigation links at the top of the window to view these sections Devices Note Connecting to computers or the WD Sentinel server using Remote Web Access requires the Internet Explorer browser Click Connect to connect to your WD Sentinel server or to a computer on your network lf the Internet Explorer you are using does not have Active X Client click OK to install it then complete the wizard Shared Folders Access shared folders on the WD Sentinel server A user with Read amp Write access to a particular shared folder is able to modify the contents of the existing files upload new files or delete files from the folder Note Only the folders for which the user has permissions are displayed under Shared Folders on Remote Web Access Links Displays useful links to Microsoft information Backing up Windows PC The WD Sentinel server backup is based upon block level de duplication a process that backs up data without unnecessarily backing up the same data more than once This powerful process uses less network traffic for execution provides a full back up at each backup time although it behaves as if it is incremental and by executing de duplication across all client computers the storage capacity requirements are significantly reduced Backup becomes an automatic process
38. D SENTINEL SERVER DASHBOARD Description The status of the warning and critical alerts for WD Sentinel server The audible alerts may be e On e Off Action Click Configure to set Audible Alerts See Set audible alerts on page 37 Displays storage information associated with the WD Sentinel server The WD Sentinel server holds up to four of WD s hard drives optimized for quality reliability and performance Data Drives amp Boot Drives Displays the type status size and model number of the data drives used by your WD Sentinel server For a list of compatible data drives visit http support wd com and see Knowledge Base Answer ID 9443 Type of Drives The type of drive used within your device e Preferred Indicates that this is a preferred drive Preferred drives oreform optimally with your device and should always be used whenever possible Preferred drives are fully tested and approved for use with your device The message text displays in green e Supported Indicates that this is a supported drive Supported drives are not the optimal drives for your device but are part of the same drive family These drives are not fully tested with this device The message text displays in green e Unsupported Indicates that this is an unsupported drive Unsupported drives have not been tested with this device and should be used at your own risk The message text displays in red WARNING Using an unsupported drive in your d
39. DS5100 DS6100 comes pre installed with Windows Server 2012 R2 Essentials an ideal operating system for small businesses It provides a powerful and flexible solution that helps protect your business data while allowing you to access the information you need from virtually anywhere with almost any device It provides an easy setup installation and migration experiences a simplified management experience and better network wide security features It also incorporates the latest Microsoft technologies for management networking data storage and backup security document and folder sharing Windows Server 2012 R2 Essentials supports up to 25 users and 50 devices When your business needs exceed the limit you can purchase an additional license and upgrade to Windows Server 2012 R2 Standard Support for Line of Business Applications In addition to leveraging the backup shared storage and cloud based services capabilities of the WD Sentinel DS5100 DS6100 device small business owners can use It as an application server for running on premise or cloud based line of business applications including Office 365 WD SENTINEL DS5100 DS6100 3 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Built in Active Directory and Primary Domain Controller Small businesses need to keep their data secure and must be able to restrict user access to it The Active Directory and Primary Domain Controller in the WD Sentinel DS5100 DS6100 provide centralized m
40. G STORAGE ON THE WD SENTINEL SERVER 4 Enter the size resiliency type and size of your new storage space then click Create Storage Space Your storage space is created amp ControlPanel Systern and Secunty Storage Speces Create a storage space Enter a name resiliency type and size tor the storage space Marte and drive letter Mame Storage space Dre letter Ik w Resiliency Reubency type Two way mimar ka E A two way mirror storage space writes two copies of your data helping to protect you from a single Greece failure A paro way mirror shorage space requanes at least twp dienes Side Toth pool capacity T Available pool capacity Te Size mamma l E Inchuding retaliency LEI TB i A choraoe space can be larger than the amount of avaiable capacity m the soraoe cool When vou nun Cancel Setting Up RAID Storage 1 On the WD RAID Storage Utility screen in the Storage area select Adapter 0 Wekome oa o Storage E Storage Mimant Dewe Virtue Corks m Weebasl Disk O Booted Gp trtica Drik port O boa aireil Diski port 7 000 o gt Phial Divieti aphecen Disk port O boot dri ghon Disi prt Lasta dri Phytigal Gisk port 3 dete dri ge Physical Cask port Sete dri ghrua Disk port 6 data dri ap hrec Diti port Tboot dri PA 10 1 0011 4 0 1 0029 ore Dei poti gt dn o yeca Dsi port 2 dete dr Q yurcel Dish port o yoce Cesk
41. ISTRATOR AND MAINTENANCE GUIDE APPENDIX Migration Use the following steps to migrate a virtual drive into a RAID configuration 1 Onthe WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk where the drive s you d like to migrate reside o o ir Siig Hanagerent Dere gf Acacter A Wirasa Geyik en T Wirbunl Crake Oy Booniai ge Phyecal Disk port O bo0 ERI Winte Cache Mode i irie Bock Pertormacce Read Cache Mode Koad Ahead RAID Level RAID 3 ad Status ge Phyecal Disk port Jdsu ae Pryce Diii port Sodas gpa Crake port S dati PhyucH Dewit p hea Disk port O boot dri pe Prec Dik port Laats on te Pretzel Chek port dsta dn gt Sire Marnier Count Hover over the Operation tab and select Migrate from the menu A mai OE Storage E Storage Management Device Adapter 0 Virtual Disks fl Virtual Disk BootVal Physical Disk port O boo gp Physical Disk port Tiboo Read Cache md Delete RAID Level Create RAID 0 i he a Wy il Status a Physical Disk port 1dair Physical Disk port 2da Physical Disk port 5 datz Member Count gp hrsical Disk port 6 date Stripe ce T steel size J On the Migrate VD screen in the Select Migrate RAID Level field select the RAID level you d like to use from the pull down menu ATs Gara RAID Lewel RAID
42. Launchpad icon on your Mac Toolbar Windows Server Launchpad FAVORITES CS Al My Files GE Ge Utilities m Documents O Downloads i Movies Ja Music Pictures ie Time Machine 7 TextEdit E System Preferences o gt Sbickies Safari a Remote Desktop Connection W QuickTime Player TA Preview USING THE WD SENTINEL SERVER S FEATURES Aug 28 2012 7 04 AM Jun 13 2012 4 26 PM Sep 25 2012 5 41 AM May 29 2012 2 00 PM Sep 25 2012 5 41 AM Sep 25 2012 5 41 AM Oct 3 2012 1 29 PM Jun 13 2012 11 16 AM Sep 25 2012 5 41 AM Sep 25 2012 5 41 AM Application Application Folder Application Application Application Application Application Application Application Application Aug 28 2012 7 04 AM Oct 10 2011 5 17 PM Ort 10 2011 5 18 PM Oct 10 2011 5 18 PM Oct 10 2011 5 18 PM Oct 10 2011 5 15 PM Oct 10 2011 5 17 PM Jun 13 2012 11 13 AM Oct 10 2011 5 18 PM Oct 10 2011 5 18 PM Sep 25 2012 5 41 AM Application Oct 10 2011 5 18 PM Sep 25 2012 5 41 AM Application Oct 10 2011 5 15 PM Sep 25 2012 5 28 AM Folder Jun 13 2012 11 13 AM SHARED E Photo Booth DW minint 8shkp90 E Mission Control C WDSENTINEL b BB Microsoft Office 2011 Once you ve accessed the LaunchPad Sign In screen use the following steps to sign in and use the Launchpad 1 Enter your user name and password 2 WD SENTINEL DS5100 DS6100 54 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEAT
43. PENDIX 2 Hover over the Operation tab and select Initialization from the menu Storage io shorage Manmgarmieni 5 Device j Adapter 0 Virtual Disks Mane Sfp Virtual Disk 0 Bootvol Write Cache Mi E write BackiPerion physical Disk port O boa Read Cache Mc Read Ahead physical Disk port 7 boq 9 is Physical Disk port 1 date 1 Status Physical Disk port 2 datz Size 5 586 8 GB epPhysical Disk port 5 date ep tysical Disk port 6 dati Physical Devices physical Disk port O boot dri gt Phvscal Disk port idata dn ye Phymicel Disk port 2 date dri gt RAID Level RAID 5 Funchonal Member Count Stripe Size 3 Ensure that Background Initialization is selected then click Start Background Initialization begins C ia Gein port Mami gph yea Dee pert Boda A FF iweensl Cece gh rea Der pert Doat dri el Dark pat 1 dee dn oP treice Cenk port Jutas dn _ o To Pause Initialization On the WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk Hover over the Operation tab and select Pause Background Initialization from the menu To Stop Initialization On the WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk Hover over the Operation tab and select Stop Background Initialization from the menu WD SENTINEL DS5100 DS6100 95 ADMIN
44. Select a location for the server folder O Addis mew folder at the location fist F a folder doesnt eds lle Sie Windows C2 e Local Disk D Ha MINI HOO Es 7 Click OK and follow the instructions on the screen To stop sharing data on a USB drive 1 On the Dashboard click the Servers Folders and Hard Drives icon 2 Click the Server Folders tab then select the folder you want to stop sharing WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 49 MANAGING STORAGE ON THE WD SENTINEL SERVER 3 On the Task bar click Stop sharing the folder Are you sure you want to stop sharing the folder When you stop sharing a folder its content will no longer be accessible using the Launchpad or Remote Web Access via Shared Folders However the folder nemains on the server hard drive and you can share the folder again if needed Do you want to continue Folder name Music Locahon E Mimic Desenphon 4 Click Yes then click Close Moving a Server Folder It is a best practice to move any folders you may have on your server boot drive C to your shared data drives Use the following steps to move a folder on your server to another location on your server When you perform this task ensure that the new location has a maximum amount of free space Note If possible avoid moving a shared folder to your server s system drive such as C This may take away the necessary drive space required for your operating
45. Seno Uo YoUr DRIVES tat cena dea a a E sh ease A Recovering from a Failed Drive nananana BAISSO eaaa aa a a Bae ee Moving a Server Folder qis sctioi ek Qaacutnsarg ace i E A Gea Using the WD Sentinel Server s Features Using the Launchpad Internal Users nnana aaa Accessing Shared Folders Over Your Network 5 Accessing Computers and Shared Folders Remotely BACKING OV VIC OWS iO es oi sexcgr oe Se ated Gh ees Sesh at ree Gale neh Backing up with Time Machine Mac 0 0 0 0 eee eee Recovering Restoring Windows PC 0 0 0 0 eee eee Recovering ReEStoring Mac saasa aaaea we be Gwe eae eae ee aS Backing up your WD Sentinel Server 0 0 eee Recovering a WD Sentinel Server Image or Resetting the Boot IVES TO Factory Deta lS cra fas G es dd eo ew a eal esi eee amp Best PracliCeS 64 44c6b sede ee hee eee Setting up the WD Sentinel Server 0 0 0 0 cee eee Setting up Client Computers 7 2542 5 Giaatado een dugdebabwd Using the WD Sentinel Server Efficiently 2 0 0 0 0 0 0 eee Replacing Drives sab oa Gea a ae bes Sora Gay deed ONS a eae Gon Sharing Files with External Users 0 0 0 0 eee SUUN DOWT r eri anano Fetes Gates Reese Gh wee E oe pee hae ee Troubleshooting 000 0c eee es FIRSUSIGOS CHECKISL 4 nvveas ian a en N e beak kena Specific Problems and Corrective ACtionS 0 0 0 0 eee Regulatory and Warranty Information Reg
46. The total drive count in the system This includes the boot drive s and the data drives Your data drives are currently running in RAID protection mode Replace the failed drive e Access the Dashboard See Accessing the Dashboard on page 25 e Click Monitor on the navigation bar e Check Internal Storage gt Data Drive area to review the status of your drive e Obtain and install a comparable data drive Check the airflow around your device and the system fan operation Reconnect the ethernet cable to the identified port The primary or CPU fan has failed Replace the applicable failed fan Replace the defective drive as soon as possible to stop RAID from going into a degraded state 16 LCD Imminent Failure Boot Drive lt Drive Name gt Invalid Drive Invalid Drive Capacity Network Disconnected Power Supply lt Supply gt Failed Reboot Required Software Update Complete Software Update Downloading Software Update Reboot Required WD Software Update Available WD Software Update Failed Description S M A R T early detection found a premature drive failure condition on one of the boot drives The inserted drive is not compatible with the device The new drive capacity is either greater or smaller than the drive you replaced Power supply 1 or 2 failed The ethernet port does not have network activity The system requires a reboot The software
47. URES selecting Launchpad Options Windows PC or Mac Computer To select Launchpad options IF you want to Back up your Windows PC to the WD Sentinel server manually Back up your Mac to the WD Sentinel Server using Time Machine Use Remote Web ACCess e Enable remote web access for users with Remote Access Privileges e Access the server from a remote location all users e Change a user password by the user Access shared folders on the server Manage the server Windows PCs and Administrators only THEN Click Backup Click Backup Click Remote Web Access Click Shared Folders Click Dashboard Managing the Launchpad AND Continue to Backing up Windows PC on page 60 Continue to Backing up with Time Machine Mac on page 64 Continue to Accessing Computers and Shared Folders Remotely on page 59 Continue to Accessing Shared Folders Over Your Network on page 58 Enter the Administrator password and continue to Managing the WD Sentinel Server Dashboard on page 25 To disable the Launchpad after signing in Windows 1 Sign in to the Launchpad 2 Click the menu arrow at the top right and select Settings from the drop down menu F C LAUNCHPAD _ ar Backup To Remote Web Access WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 55 USING THE WD SENTINEL SERVER S FEATURES 3 Clear the Automa
48. WD SENTINEL SERVER S FEATURES Accessing Computers and Shared Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access through the Dashboard You can access files stored on the WD Sentinel DS5100 DS6100 anywhere as long as you have access to the Internet Note You must use Internet Explorer 8 or higher to access a PC using the Remote Web Access feature See Specific Problems and Corrective Actions on page 73 Logging In 1 On the Launchpad click Remote Web Access or on a web browser enter the domain address for your WD Sentinel server This is the domain address the Administrator configured while setting up Remote Web Access on your WD Sentinel server The following web page displays in your browser y WD Sentinel ES Windows Server 2012 R2 Remote Web Access F Remember me on this device Desktop Mobile Language English United States 2013 Microsoft Privacy Terms 2 Enter the WD Sentinel server user name and password set up with the appropriate permissions then click the Sign in to display the Remote Web Access Home window EE Windows Server2012R2 v if shared folders Windows Server 2017 Windows Server 2017 R2 Essentials Blog R2 Essentials Add ins WESEN TINELT Windows Server 2012 R Essentials Community 2013 Microsoft Prvacy Terms Help WD SENTINEL DS5100 DS6100 59 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE W
49. What you ll Need Replacement hard drive Replacing a Hard Drive Use the following steps to replace a drive in your WD Sentinel server 1 Unlock and open the drive door Figure 1 Pa LEE HHHH tsd Figure 1 Open drive door 2 Fora failed drive verify that the LED for the failed drive is solid red 3 Pull the handle on the front of the hard drive toward you 4 When it snaps open pull the hard drive toward you to remove it Figure 2 Figure 2 Remove hard drive WD SENTINEL DS5100 DS6100 83 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Slide the approved replacement drive into the drive bay making sure that it is properly OD seated and is facing the correct direction Figure 3 Replace hard drive 6 Using some force snap the drive handle shut Close and lock the door on the front of the server making sure it snaps shut The LED remains blank until the rebuild is complete The rebuild percentage displays on the LCD WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 84 APPENDIX Replacing a Server Fan When a fan requires replacement you will receive an e mail Alert indicating that there is a problem with one of your WD Sentinel server fans The fans in the WD Sentinel server are cold swappable This means that the WD Sentinel server must be shut down prior to your fan replacement To shut down your WD Sentinel server follow the steps outline in Shutti
50. add ins monitoring 33 Administrator Reference Sheet 100 Administrator s tasks 14 alert icons 30 alerts 33 monitoring 33 automatic backups 61 67 automatically updating WD software 38 B backing up using Dashboard 64 using Launchpad 63 Windows PC 60 63 64 with Time Machine 64 backing up your server 70 backups automatic 61 67 bare metal restore 67 best practices getting started 30 replacing drives 72 setting up client computers 71 setting up WD Sentinel DS5100 DS6100 71 sharing files with external users 72 shutting down 72 using efficiently 71 Boot Drive adding 91 C China ROHS 79 compliance 78 regulatory 78 safety 78 computers WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE INDEX connecting 25 Remote Web Access 59 computers and backups managing 31 Computers and Backups icon 61 connecting Mac 23 Windows PC 21 connecting Windows PC to shared folders without Launchpad 73 Consistency Check 97 cooling fan 34 Customer Support automatic request 36 contacts iii D Dashboard accessing 25 DC In connector 12 deleting a virtual drive 98 description of WD Sentinel DS5100 DS6100 3 document conventions 2 drives finding compatible 36 lock unlock 36 setting up RAID 45 setting up Storage Spaces 44 setting up your 43 types 35 82 E enabling an unsupported drive 82 enabling remote web access 40 environmental compliance China 79 ethernet ports 12 external users tasks 14
51. age plus server capabilities the WD Sentinel DS5100 DS6100 is ideal for small businesses that are looking for an ultra compact unified storage solution with an integrated ISCSI SAN NAS and server based backup technology Featuring hard drives optimized for reliability quality and performance an Intel Xeon processor and Microsoft Windows Server 2012 R2 Essentials operating system it offers the flexibility to make technology decisions based on individual business needs and provides highly secure access to data and line of business applications even when working remotely Key Features Ultra compact storage plus server for Small Business WD Sentinel DS5100 DS61 00 device is ideal for small businesses that need their first business server to be installed and on boarded for first use right out of the box with an Active Directory and Primary Domain Controller It is easy to setup and use and provides a unified storage solution with an integrated iSCSI SAN NAS and server based backup technology Designed to be plug and play the WD Sentinel DS5100 DS61 00 includes pre installed hard drives an operating system and all of the necessary software tools to complete the on boarding and protect the data on a small business network Complexity has been reduced so once it s set up it intelligently manages drive and network status reducing maintenance time so you can focus on your business Windows Server 2012 R2 Essentials WD Sentinel
52. ai to preblerd snd Paip MMionact improve Windows bewer 2002 R2 Essertots inai yoctabes ony Ingtall mept and recommended wadtes Deo ngi check for updates E you Rada Dri phor yut bereit meg b ulna to erty Phieati ang problercd mighi be hander to Fin 9 Click Configure T Updating an preparing Your Server Thai a afl She informaban thal you ceed bo piade Your ere n bang peepared for ute eed ay restart more Bhan Gace The may kait we to BO meane oO Prepabrtrtegy pour dated dh Please do not perfores any other opersiora that con change the street comfeuenen or turn it ry G Important This process can take an hour or more and may restart more than once Do not interrupt the process Do not power off or disconnect the WD Sentinel server 10 Review the information on the Configuration Completed screen then click Close Windows Server 2012 R2 is now installed vou he auccentully configured Winda Sercer bentak on thi serae To empcvers your sereer with Liorosot choud birad penaoe pou can negester your pereer with Microsoft online sernce tht prade a acto great araci for buainear Tha integration wi enable you fo manage pour online shert from the piran davhbosrd and prepare yow server for arier online senos inbegraion in the future Sou aber yeah Micresott gning perete WD SENTINEL DS5100 DS6100 20 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Connecting your Computers Once you
53. anagement and security by authenticating and authorizing all users and computers on the network It assigns and enforces security policies for all computers so when a user logs into a computer that is part of a Windows domain Active Directory checks the submitted password and determines what data the user is able to access All inclusive data protection for small business We combined hardware and software from industry leaders to deliver a reliable secure and easy to manage all in one server designed specifically for small office environments The WD Sentinel DS5100 DS6100 features Pre configured Datacenter class hard drives optimized for performance quality and reliability Protect your data on the 3 5 WD hard drives with either RAID 0 1 5 10 or Windows Storage Spaces depending on user set up Built with an Intel Xeon processor inside WD Sentinel DS5100 DS6100 keeps your business running smoothly with server class features that help protect critical business data with redundant storage capabilities and allows quick recovery in the event of a failure Windows Server 2012 R2 Essentials An ideal server for small businesses Windows Server 2012 R2 Essentials provides a powerful and flexible solution that helos protect your business data while allowing you to access the information you need from virtually anywhere with almost any device It provides easier setup installation and migration experiences a simplified management
54. bs Home page 30 Updating Software 37 tasks Health 34 technical specifications 8 Technical Support contacts list iii temperature 34 Time Machine backing up 64 Trash icon 57 troubleshooting cannot access Windows PCs via Re mote Access 74 checklist 73 drive not connecting to network 73 LEDs do not light up 73 U Underwriters Laboratories Inc UL 79 unsupported drives enabling 82 updating Microsoft software 39 updating WD Software 38 USB sharing data 48 storage 48 USB storage 48 USB ports 12 user account adding 27 user accounts 15 managing 31 user assistance 13 user roles and responsibilities 14 users external 14 internal 14 using 48 using Time Machine 64 using USB storage 48 V VGA port 12 virtual drive deleting 98 W warning 103 INDEX lithium battery 1 unclean shutdown 40 WD limited warranty 79 WD RAID Storage Utility 93 WD Sentinel DS5100 DS6100 back view 11 components 12 connecting to your network preferred method 16 front view 10 how it fits in your office 15 package contents 6 rebooting 41 setting up 17 shutting down 40 using locally and remotely 15 WD Service 79 WD software automatic updates 38 manual updates 38 updating 37 Windows PC backing up 60 backing up via Dashboard 64 backing up via Launchpad 63 connecting to WD Sentinel 21 restoring 67 WD SENTINEL DS5100 DS61 00 104 ADMINISTRATOR AND MAINTENANCE GUIDE Information furnished by WD is believed to be accurate and
55. ccess it what information can be stored and retrieved how it is organized protected and made available remotely For information about an additional task backing up a computer to the WD Sentinel server see Backing up Windows PC on page 60 Using the Home Page Wo 8 WindowsServer 2012 HOME Get Started Health Menk gt Get updates for other Microsoft products ADD USER ACCOUNTS Add server folders set up Server Backup gt Setup Anywhere Access Customime Health Report Settings Set up Client Restore Senace Connect computers Set up your drives Register your product p E The Home page provides quick access to tasks and information that help you customize your server and configure key features WD SENTINEL DS5100 DS6100 29 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD The Category pane on the left side of the page provides quick access to information and configuration tools that help you set up and customize the server Click a category to display tasks and resources that are associated with that category he Task pane in the middle of the page lists some of the recommended tasks to perform the first time you sign in to the Dashboard To perform these tasks from the Home page just click the relevant links The Action pane on the right side of the page provides a brief description of the task and offers links to associated actions The rest of this chap
56. chine status in menu bar i ol Click the lock to prevent further changes 5 Click Use Backup Disk A screen prompts for your user name and password WD SENTINEL DS5100 DS6100 65 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES 6 Enter the user name and password of an account that has administrator permissions on this client computer then click OK Time Machine wants to make changes Type your password to allow this Name Password Cancel 7 Select Registered User 8 Enter your assigned WD Sentinel User Name and Password in the Name and Password fields Enter your name and password for the server WDSENTINEL IP so that Time Machine can access it Connect as Guest Registered User Name Administrator Password Change Password Cancel Connect 9 Click Connect The Preferences screen returns 10 To start automatic backups move the slider to ON Time Machine begins backing up your files The first backup may take some time but subsequent backups are faster because Time Machine only backs up new or changed items Time Machine backs up your computer every hour and keeps the following backup sets Every hour for 24 hours Every day for the past month Weekly until the WD Sentinel drive is full Note Ifa backup is interrupted for example if the computer goes into sleep mode it will resume automatically once the computer is available W
57. city data drives This allows small businesses to save time as there is no need to install from a DVD or search for any specialized drivers to install online Flexible Capacity WD Sentinel DS5100 DS6100 offers various storage capacities so you can choose the capacity option that s right for your business It is also designed to be user serviceable with the ability to buy 2 TB 3 TB and 4 TB expansion replacement kits and other parts Dual Gigabit Ethernet ports WD Sentinel DS5100 DS6100 comes with two Ethernet ports that can be configured for fault tolerance aggregated for high performance or used for two separate LANs Dual power supply WD Sentinel DS5100 DS6100 offers dual power supplies so in the event of a power surge or other failure damage to the internal power supply the second power supply will take over providing small businesses with the added peace of mind knowing that their server will remain operational Choice of Disaster Recovery Options WD Sentinel DS5100 DS6100 offers a choice of disaster recovery protection options providing small businesses with the peace of mind that their business data is secure They can choose to protect their data using local disaster recovery through network share LAN amp WAN or local disaster recovery through DAS WD Guardian Services Global Service amp Support When you need a little help from an expert we ll take care of you WD Guardian Services offers flexible affordable and hass
58. connect to the same network as your WD Sentinel server For additional information on Time Machine consult your Mac OS documentation Note For information on backing up your PC See Backing up Windows PC on page 60 WD SENTINEL DS5100 DS6100 64 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES scheduling Automatic Backups Time Machine To set up and schedule Time Machine to back up files to your WD Sentinel server 1 Use one of the following methods to open Time Machine Click the Time Machine icon in the Dock Click the Apple menu gt System Preferences and select Time Machine Click Go gt Applications and select Time Machine 2 lf this is your first time creating a backup the following screen displays You haven t selected a location for Time Machine backups To select a location for backups set up Time Machine Cancel i oO Fm Lt jil Show All Select Backup Disk C Time Machine OFF _ ON Time Machine keeps i Hourly backups for the past 24 hours Dally backups for the past month Weekly backups for all previous months The oldest backups are deleted when your disk becomes full Click the Jock to prevent further changes 4 Show Time Machine in menu bar Options 4 Click Select Backup Disk and select the WD Sentinel server for your backups Time Machine OFF Ti Bo Not Back Up Cancel Show Time Ma
59. ct with an equivalent or better Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from State to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and
60. d for replacement for the WD Sentinel DS5100 DS6100 Hard Drive Fans SODIMM Memory Module Power Supply Boot Drive The WD Sentinel is also designed to be easily mounted on a rack Before You Begin Ensure that you have the correct replacement unit Review the procedures before beginning to replace a part WD SENTINEL DS5100 DS6100 81 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Replacing a Hard Drive It is simple to replace a drive in your WD Sentinel server First make sure to go to the WD Store to purchase a compatible replacement drive For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at hito support wd com The drives in the WD Sentinel server are hot swappable This means that the WD Sentinel server can remain powered on while you replace the drive Once replaced complete the steps outlined in Recovering from a Failed Drive on page 48 to integrates the new drive into the RAID array Drive Types Provided below is a description of the types of hard drives you can use to replace an existing drive The type of drive used in your device can be found within on the device Dashboard Monitor Page on the Health tab Hard Drive Type Description Preferred Preferred drives preform optimally with your device and should always be used whenever possible Preferred drives are fully tested and approved for use with your device Supported Supported
61. data di r Event Logs 1536 1555 Total Events 1555 WD SENTINEL DS5100 DS6100 Te ADMINISTRATOR AND MAINTENANCE GUIDE 9r APPENDIX 3 Select Consistency Check from the pull down menu then click Start This operation will check the consistency of Virtual Disk Name WD r m AR rs a AA br The consistency check begins Deleting Virtual Drive Use the following steps to delete your virtual drives WARNING Ensure that you have not selected your boot drive Drive 0 when deleting virtual drives When the drive is deleted all data on the drive is erased 1 Onthe WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk you d like to delete Storey ip Siepe Haragerent Deme gf Acucter A Vira Deka z3 fil virtual Crake Oy Eonia ge Phyecal Disk port OJboo j Thog IE Arie Bock Pertormacce P Read Ahead RAID ge Phyecal Disk port Jde ae Phyecal Crake port Taai pal Crake port S dati a Pisce Devices Member Count ge hea Diski port O beet dri pe Prec Diak port Ldats dn age Firal Coat port adeta dn gt _ Event Logs 1 20 Total Events 1064 atleast __Aopter Class Time 09 24 2013 14 16 Auto rebuild has been disabled WD SENTINEL DS5100 DS6100 98 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 2 Hover over the Operation tab and select Delete from the menu W
62. date the software Repeat the Software update process again Uf REGULATORY AND WARRANTY INFORMATION Regulatory and Warranty Information Regulatory Compliance Limited Warranty GNU General Public License GPL Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may Cause undesired operation This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet or a circuit different from
63. drive as soon as possible The system is no longer RAID protected until the drive is replaced and the RAID structure is repaired Ethernet Indicates an inactive state Port Flashing Indicates link activity Indicates that there is a link connection WD SENTINEL DS5100 DS6100 12 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Where to Find Help This manual provides step by step instructions and other important information regarding your WD product It is meant for the person serving as the administrator of the WD Sentinel DS5100 DS6100 You can download translated versions and updates to this manual from htto oroducts wd com updates For more information and news about this product visit our website at http www wd com Additional Reference Description Basic Installation Guide Included in the product box or available at http products wd com WDSentinel DS5100 or http products wd com WDSentinel DS6100 helps you install the WD Sentinel server WD Online Help Specific descriptions and instructions accessed on WD specific Monitor pages on the Dashboard Microsoft Online Help e Access detailed explanations and instructions for a particular page by clicking the Help button Help at the top right of the Dashboard e Search for help on a specific topic or term by entering it in the Microsoft Online Help search field at the top right of the page e Access the entire Microsoft Online Help system by clicking Microsoft O
64. e Obtain and install a comparable boot drive 19 LCD Boot Drive lt Drive Name gt Over Temp Boot Volume Degraded Capacity Low Drive Count Drive Failed Drive Over Temp Ethernet lt port gt Disconnected Fan Failed Imminent Drive Failure Description The operating system OS boot drive has exceeded the normal operating temperature One of the operating system OS drives has failed The system will operate but in a degraded state Available disk space is low Displays the number of drives currently on your device One of the data drives failed The data drive has exceeded the normal operating temperature Ethernet port 1 or port 2 is disconnected The system s primary fan DS5100 DS6100 or the CPU fan DS6100 has failed S M A R T early detection found a premature drive failure condition on one of the data drives WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE TROUBLESHOOTING Troubleshooting Check the airflow around your device and the system fan operation Replace the identified boot drive e Access the Dashboard See Accessing the Dashboard on page 25 e Click Monitor on the navigation bar e Check Internal Storage gt Boot Drive area to review the status of your drive e Obtain and install a comparable boot drive Storage capacity on your device Is low You will need to add additional drives to expand the device storage
65. e Select All apps fe e Under Windows Server Essentials click Windows Server Launchpad From Desktop e Double click the Launchpad icon El From System Tray e Right click the Launchpad icon and select Open Launchpad Q Open Launchpad Open Dashboard Exit WD SENTINEL DS5100 DS6100 52 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES If your operating systems Do one of the following IS Windows 7 From Start Menu e Click gt all Programs gt Windows Server 2012 Essentials gt Windows Server Launchpad From Desktop e Double click the Launchpad icon i From System Tray e Right click the Launchpad icon and select Open Launchpad Exit Once you ve accessed the Launchpad Sign In screen use the following step to sign in and use the Launchpad 1 Enter your user name and password Sign in Options i WED 8B Windows Server 2012 2 Click the arrow to display the Launchpad The Launchpad lists four tasks that authorized users can perform Backup Remote Web Access Shared Folders and Dashboard Note The Dashboard option is only useful to a user with Administrative privileges and knowledge of the Administrator password LAUNCHPAD Backup Remote Web Access Shared Folders f Dashboard WD SENTINEL DS5100 DS6100 53 ADMINISTRATOR AND MAINTENANCE GUIDE To access the Launchpad Mac 1 Do one of the following Double click the
66. elcome a Storage Management Device wv Adapter 0 Virtual Disks a Virtual Disk 0 BootVol Physical Disk port 0 boo Physical Disk port 7 boo i e Physical Disk port 1 datz Physical Disk port 2 datz Physical Disk port 5 date Physical Disk port 6 datz ID Consistency Check Name Write Cache Read Cache RAID Level H Status Size Member Count 3 Read the Warning then click OK 4 Read the message then click OK Your virtual drive s are deleted 5 Read the message concerning partition information then click OK Your virtual drive s are deleted WD SENTINEL DS5100 DS6100 99 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX WD Sentinel DS5100 DS6100 Administrator Reference Sheet Provided below is a reference sheet that allows you to keep all of the useful information associated with your WD Sentinel DS5100 DS6100 server in one location Enter the information identified below and keep this checklist in a safe location for future reference WD Sentinel DS5100 DS6100 Server Name WD Sentinel DS5100 DS6100 IP Address Static IP Address Dynamic IP Address WD Sentinel DS5100 DS6100 Server Password User Name Domain Name WD SENTINEL DS5100 DS6100 100 ADMINISTRATOR AND MAINTENANCE GUIDE Index A accessing Dashboard 25 accessing Launchpad Mac 54 Windows PC 52 accessing shared folders via network 58 via Remote Web Access 59 accessories adding a user account 27
67. ely signs in using the assigned user name and password Remote Web Access Task Examples Accesses data on shared storage Dashboard Task Examples Sets up user accounts and assigns permissions Manages shared folders Sets up and manages automatic backup schedule Manages WD Sentinel server settings resolves any alerts and monitors server performance Sets up Remote Web Access Manages updates Creates and manages iSCSI targets Note Launchpad Task Examples Accesses data on shared storage e Starts manual backups Launches Remote Web Access Remote Web Access Task Examples e Accesses data on shared storage e Connects to the PCs in the office remotely For each user account the WD Sentinel server enables the Administrator to set granular permissions for various shared folders as well as server resources such as Remote Web Access At all times the users are only able to access the data on the server and other server resources for which they have permissions How the WD Sentinel Fits into Your Office REMOTE USERS LOCAL USERS f Client Computer Backup Win Mac NAS AFP CIFS SMB NFS WebDAV Up te 25 Users and 50 Computers Remote Data Access iSCSI Target iscsi Initiator ail ig J W a m iSCSI Initiator pe ig VIRTUALIZATION WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Con
68. eps 1 10 below If these steps are not followed your WD Sentinel will not work properly 1 Select the server language from the list provided 2 Verify the localization settings or select the correct values from the drop down lists then click Next 3 Read the Microsoft and Western Digital license agreements then click I accept Settings ME EGRO Pee SOT AE LCENSE Weaters Dogital Led Larr Licrmae Thos Aereemeret MC RCOST WIDOWS SERVER 012 AI FREVA MPORTAST READ CAREFULLY Tha herr are oe Rend eee End Lier 1 eee Aerei i A ph Ji z egal conrad between you ribs aa an iid of a tingle atiy you ad Weim Dagia Techacdogies inc SDT pover poor use cf the UDT peier ami foisted pelar or pano opamni mach sodheare md the doairim doleti eiTe o bern m fe fofswe TOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT F ETE Bay er HEREIN SEE SECTION 4 BY INSTALLING ACTIVATING COPYING OR OTHERWISE SIG THE The installation begins Once the initial process is complete you ll see the Configure Windows Server Essentials screen display Important This process can take 2 3 minutes Do not interrupt the process Do not power off or disconnect the WD Sentinel server WD SENTINEL DS5100 DS6100 17 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED 4 Review the Configure Windows Server Essentials screen then click Next 3s 5 Review the date and time ensuring t
69. ettings 3 Grant Remote Web Access privileges if you want a user to access the WD Sentinel server shared folders computers media Home page links and the Dashboard administrators only when you create or update a user account To view a user s current privileges click the Users icon in the Navigation bar Note The Guest account cannot have Remote Web Access Note Refer to Microsoft Online Help for detailed information about setting up remote web access and for troubleshooting connection issues Shutting Down and Rebooting the Server The WD Sentinel server is intended to be on at all times providing shared data and backup services A best practice is to avoid turning the unit off However if it does become necessary for example moving the server to a different location follow the procedures below to shut down or reboot the server It is very important that the WD Sentinel server be shut down or restarted in a clean and graceful manner through the Settings section in the Dashboard WARNING To avoid a potentially unclean shutdown that could corrupt the RAID configuration shut down the server through the Dashboard To shut down or restart using the Dashboard Preferred method 1 Click Settings in the icon bar WD SENTINEL DS5100 DS6100 40 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 2 lo shut down right click the red button in the lower left corner of the page and select S
70. evice immediately voids your warranty and may cause damage to your device and data Status of Drives he status of a drive may be e Normal e Failed Visit WD Store to replace CAUTION Imminent failure detected Please replace this hard drive immediately Action Click Configure to set up your data drives See Setting Up Your Drives on page 43 35 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Health Tasks Find compatible hard drives To view a list of WD drives that can be used in the WD Sentinel server Click Compatible Hard Drives in the Task pane A pop up screen lists each drive with its model number description and maximum capacity Click WD Store to purchase compatible drives Click OK to exit To buy a compatible WD drives that can be used in the WD Sentinel server Click Buy on the right side of the Internal Storage area of the Health tab Follow the instructions on the screen to purchase your WD compatable drive Request Support The Request Support function collects information about your WD Sentinel device and sends a diagnostic report to the WD Support server It then opens the WD Support website where you can enter a few details regarding the problem to route it to the appropriate Support team Note If you do not want to submit the diagnostic logs use the regular WD Support page at http support wd com To access WD Customer Supp
71. ew Zealand 0508 555 639 00800 2275 4932 Philippines 1800 1855 0277 Singapore 1800 608 6008 Taiwan 0800 225 593 Thailand O00 1800 852 5913 Other countries 86 21 2603 7560 Toll free number available in the following countries Austria Belgium Czech Republic Denmark France Germany Ireland Italy Netherlands Norway Poland Slovakia Spain Sweden Switzerland United Kingdom Registering Your WD Product Register your WD product to get the latest updates and special offers You can easily register your product on the user interface of the product software or online at htto register wd com WD Service and Support 6 ee i WD Guardian ServiCGS 6 tees ji 1 Important User Information 000000 1 Important Safety InstruCtiONS n oaaae ees 1 Handling Precautions s a a aaa aeaaee Hoo ogee owe 2 Recording Your WD Product Information n aoaaa aeaaea 2 About TiS Guile sss eceasiresiittrk dkn iresi aoe nae Seon a 2 2 Product Overview ssssssssnnsnsnnsnnnnnn 3 Getting to Know Your WD Sentinel DS5100 DS6100 Server 3 Key Features wha Ged eae RH ea We ew ane ds a ee a 3 System Requirements and Compatibility Information 7 Technical Specifications 0 ee eee 8 PIOQUCE VIEWS o cad ae God bbe eede tt SE ee eee oes 10 olei Sega a Sac nw noe eae ee ee Pe ee eee ee ee 12 EOS esta eee eae hee eae eee eek eee a 12 Where to Find Helo ee ee es 13 3 Connecting the Server and Gett
72. experience and better network wide security features It also incorporates the latest Microsoft technologies for management networking data storage and backup and provides integration capabilities for cloud based applications and services Backup server for up to 25 users and 50 computers WD Sentinel DS5100 DS61 00 includes Windows Server 2012 R2 Essentials software providing centralized automated server based backup for up to 50 Windows or Mac client computers in your network so there s no need to purchase additional backup software Easy setup and administration WD Sentinel DS5100 DS6100 includes the hardware and software needed to centralize your business files Once it s set up administration is easy because It intelligently manages drive and network status reducing maintenance time so you Can focus on your business Anywhere Access and built in VPN WD Sentinel DS5100 DS6100 is a centralized storage solution with secure remote access In addition to being able to access shared business data while inside the local network the server provides an always on network storage solution that provides small businesses with access to data from virtually anywhere Data can be accessed through any device including a desktop laptop smartphone or a tablet The anywhere access feature also supports remote system administration so small business owners their trusted employees or IT administrators can perform administrative functions when n
73. for a computer once you install Connector software on it With Connector software installed all volumes and all NTFS data on that computer are backed up Note For information on backing up your Mac using Time Machine See Backing up with Time Machine Mac on page 64 WD SENTINEL DS5100 DS6100 60 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES scheduling Automatic Backups Dashboard only To set a schedule for future backups 1 Access the Dashboard 2 Click the Devices icon on the navigation bar to display a list of computers and servers on your network HD E WindowsServer 2012 DEVICES Mame itatua Description Backup tabur Upisite vib Security cialis Aperti Group Policy Computers i C Maint s5HEreO Offline Windows g Ottere 1 Unuel QP vot ene GP Hot eanapte amp Ho alerts Net inplestented m MAINT SLICUICE Drilins Lupton in progress t ih wung in compliance A Warning Recommend Lip Servers 1 E ovetieneli Prmary Online Why burintit beret Mot tet up ak Warning het Apphtable 3 Eri Hai Applicable Li MIMBT 85HKP9o General information about this computer Operating System Windows B Pro Syrtern type G bit Opersting Sythe Update The Hatus r currentty not avedable eium The stabus is curenth not available 3 items 3 Click Customize Backup for the computer in the Device Tasks panel Choose a backup option Back
74. gs Network Health Ethernet 1 amp 2 System Temperature Power Adapter 1 amp 2 WD SENTINEL DS5100 DS6100 E Compatible hard drives E Request Support Port is in wee Port i ol connecied Operating wethin recommended temperature im Operating within recommended temperature lm Unit s furnchoring property Unit is furnchoreny propert 1P i aa Vew System Performance Auchible Alert Settings Unit is functioning property T TEPEN A Configure NIC Teaming Net connected Description Displays the status Connected or Not connected of the server s network connection s If you use both Ethernet ports and one fails the other takes over allowing the WD Sentinel server to remains operational over the network System The temperature within the server enclosure CPU The status temperature and status description for the CPU The status may be e Normal e Warm e Hot CPU Fan The status fan RPM and status description for the CPU fan The status may be e Normal e Warm e Hot System Fan The status fan RPM and status description of the System fan The status may be e Normal e Warm e Hot The server has two power ports If you use both and one fails the other takes over and the WD Sentinel server remains operational The status may be e Active e Inactive 34 ADMINISTRATOR AND MAINTENANCE GUIDE Settings Audible Alerts Internal Storage WD SENTINEL DS5100 DS6100 MANAGING THE W
75. hat it is correct then click Next If you need to change the system date and time settings Click Change system date and time settings Click Change date and time on the Date and Time screen Update the date and time then click OK Click OK then click Next 6 Enter your Company information for your device then click Next Configure Viindows Server Essentials a Tere Ah a Enter your company name You can type up to 254 characters in this field b Enter your internal domain name also Known as the Primary Domain This is the internal domain groups your server and client computers share as a common database of user names passwords and other common information The name can be up to 15 characters long can contain letters numbers and dashes can not start with a dash must not contain spaces and must not contain only numbers WD SENTINEL DS5100 DS6100 18 ADMINISTRATOR AND MAINTENANCE GUIDE C CONNECTING THE SERVER AND GETTING STARTED A suggested server name will be generated for you when you enter your company name If you d like to change this server name enter a unique server name that is different than the default name WDSENTINEL The name can be up to 15 characters long can contain letters numbers and dashes can not start with a dash must not contain spaces and must not contain only numbers WARNING THIS IS THE ONLY TIME YOU CAN NAME YOUR ls WD SENTINEL SERVER You must assign i
76. hut down 0 A j Restart Shut down 3 To restart right click the arrow and select Restart 4 When the confirmation message appears click Yes Note You can also shut down your WD Sentinel server by holding the power button on the front of the device for a few seconds and then releasing it The Shutting Down message displays on the front of the unit Rebooting the WD Sentinel Server Following is the cleanest procedure for rebooting the WD Sentinel server Note This procedure should only be used after you ve logged into the Dashboard and created a user account 1 On the Dashboard Home page click the Settings link on the upper right of the window 2 On the bottom left of the General screen click the shutdown arrow and select Restart Region and language of administrator Country Region location of server United Mabes Update settings ond minor reporting g insta updates sutomatecally reccommended Change install updates Automatically report emort WD SENTINEL DS5100 DS6100 41 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Storage Spaces setting Up Your Drives Using USB Storage Moving a Server Folder WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks The WD Sentinel server provides automatic RAID service
77. ick Enable Automate Updates The Automatic Update feature regularly checks for important updates from WO and installs them Note Enabling this may require an automatic reboot after a successful update Automatic updates dissbled WD SENTINEL DS5100 DS6100 38 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 2 Click the Change link and select the day and time you want the WD Sentinel server to check for updates every week and if an update is available install it Example every Sunday at 3 00 AM Automatic Updates The Automatic Update feature regularly checks for important updates from WD and installs them Nate Enabling this may require an automatic reboot after a successful update 4utomatic updates enabled Updates will occur everySunday at 1 00 ant chenge D Disable Apply 3 Click Apply Updating Microsoft Software You can update the Microsoft software for the WD Sentinel DS5100 DS6100 using the Server Settings page See Managing Server Settings below Managing Server Settings Important Unless otherwise noted Microsoft Online Helo provides complete instructions for using these pages 1 Click Settings on the icon bar to enable set up and control WD Sentinel server settings 2 The General page displays The left panel contains links to the rest of the Server Settings pages Update settings and amor nepoeting g inital upai eto culty inncommanded
78. imited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 1 years in the North South and Central America region 2 years in the Europe the Middle East and Africa region and 1 years in the Asia Pacific region unless otherwise required by law The term of your WD SENTINEL DS5100 DS6100 79 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION limited warranty period shall commence on the purchase date appearing on your purchase receipt WD may at its discretion make extended warranties available for purchase WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures including the mounting frame unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wd com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Produ
79. ing Started 14 User Roles and Responsibilities 0 0 ee 14 How the WD Sentinel Fits into Your Office n a aasan aaaea 15 Connecting the WD Sentinel Server to Your Network 16 Setting up your WD Sentinel Server one time only 17 Connecting your ComputerS aaaea ee es 21 4 Managing the WD Sentinel Server Dashboard 25 Setting up WD Sentinel Server amp Connecting Computers 25 Accessing the Dashboard nannaa aaaea ens 25 Tips for Performing Dashboard TaSkS 00 000 eee eee 27 Adding a User ACCOUNt aoaaa waded Had OES KAS Ee 27 Performing Dashboard TaSkS 1 0 0c ee ee 29 Using the Home Page 26 4 200g enee ee dee eeas ae eee Goede oes 29 Managing User ACCOUNTS 4 os eases bene ewe See eRe Rae EO 31 Managing Devices o4 45 564 He ddases Hadeed a os dhe sede es 31 Managing Storage sa s4ehh eee ones Gage dikeki ni ee oe ean 32 Monitoring Applications 44 44 54 hades ad eee be Xo ee ee ee oe oe Monitoring System Health and AlertS 0 0 0 0 ee eee 33 Upaating SOWAS a oc 47h asnne a mae a ea 2 8 ae Sa ae Bs 37 WD SENTINEL DS5100 DS6100 TABLE OF CONTENTS i ADMINISTRATOR AND MAINTENANCE GUIDE Managing Server Settings 0 0 0 ce ee ees Shutting Down and Rebooting the Server 0005 Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage 0 0 0 eee SOFAS OAC CS ae suivant Wok aie id Daas Gi eed ie a Ge oS
80. ing a SODIMM Memory Module 1 Shut down the server 2 Disconnect all external connections 3 Follow the steps outlined in Removing the Unit Cover on page 87 4 Disconnect all cables attached to the assembly USB DOM Cable optional on some units Video Connector Display Connector Important Ensure that you carefully lift the ZIF connector gate and remove the ZIF Display Connector WD SENTINEL DS5100 DS6100 88 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 5 On the top of the unit loosen and remove the six 6 screws holding the PCBA unit in place Figure 7 Remove screws from PCBA unit 6 Carefully lift the PCBA up and away from the rest of the unit then gently place the flipped assembly on a stable flat surface WARNING Ensure that the connector clears the plate when removing the assembly 7 Remove and replace or add additional 2PL SODIMM module s Note This unit uses Memory in coordinated pairs and are color coded For a list of valid memory configurations search for Answer ID 9999 in the WD Knowledge Base at htto support wd com Figure 8 Replace 4PL SODIMM module WD SENTINEL DS5100 DS6100 89 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 8 Once the 2PL SODIMM module has been added or updated replace the PCBA back on the WD Sentinel device ensuring that the cables are again attached to the assembly and that the PCBA is properly seated Replace and tighten the six 6 screws
81. ired to attempt a repair of your BIOS BIOS Updated The primary BIOS has been Reboot updated A system reboot Is Required required BIOS Updating The BIOS is updating BMC Updating The BMC is updating Boot Drive lt Drive Name gt Failed The operating system OS boot drive has failed to boot into Windows WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE Troubleshooting If the IP address does not display ensure that your device is connected by ethernet cable to your router This error occurs when the backup you are running is unsuccessful Rerun the backup to clear this problem Contact Technical Support for assistance The system is unable to boot from the primary BIOS and is currently running on the secondary BIOS Your system is running on the secondary BIOS An attempt will be made during the reboot to run the system on the primary BIOS Reboot the system This allows the updated BIOS to take affect Your system BIOS is currently updating Do not disconnect the power or interrupt the process until the update is complete The BMC is currently updating Do not disconnect the power or interrupt the process until the update is complete Replace the identified boot drive e Access the Dashboard See Accessing the Dashboard on page 25 e Click Monitor on the navigation bar e Check Internal Storage gt Boot Drive area to review the status of your drive
82. l Rest of EU Countries www shopwd eu or www wdstore eu All others Contact WD Technical Support in your region For a list of Technical Support contacts visit htto support wd com and see Knowledge Base Answer ID 1048 System Requirements and Compatibility Information Requirement Description Client Operating System Windows 8 Backup Compatibility e Basic x86 and x64 for Connector Software e Pro x86 and x64 e Enterprise x86 and x64 Windows 7 e Home Basic x86 and x64 e Home Premium x86 and x64 e Professional x86 and x64 e Ultimate x86 and x64 e Enterprise x86 and x64 e Starter x86 Mac OS X e Leopard e Snow Leopard e Lion e Mountain Lion File Sharing Support File sharing support for Linux UNIX and other Windows operating systems Local Network e Router switch Gigabit Ethernet recommended to maximize performance Broadband Access Required for remote access outside the LAN Display and Peripherals e Super VGA 800 x 600 or higher resolution monitor e USB Keyboard e USB Mouse or compatible pointing device WD SENTINEL DS5100 DS6100 7 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Technical Specifications Specification Interfaces Supported protocols Internal hard drives CPU Memory Drive bays RAID level Physical dimensions Weight Capacities Power Power supply Description e 2 High performance 10 100 1000 Gigabit Ethernet connections e 4 por
83. l eo 5 ems 107 65 GB available 4 Click Library gt Application Support gt Microsoft Drag and drop Launchpad into the Trash icon 5 Click Library gt Preferences Drag and drop com microsoft launchpad plist into the Trash icon 6 Right click the Trash icon and select Empty Trash WD SENTINEL DS5100 DS6100 lt ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES Accessing Shared Folders Over Your Network Launchpad Windows 1 On the Launchpad click Shared Folders A set of folders similar to the one below displays A Company a Music a Users 2A Double click a folder to open it then click the file you want to access Your access as a general user depends on the permissions assigned to you by the Administrator Launchpad Mac 1 On the Launchpad click Shared Folders 2 Select the shared folder you d like to mount on your Mac then click OK War k Select the volumes you want to mount on WDSENTINEL1 CertEnroll Company File History Backups Folder Redirection Music NETLOGON Shared Folders Cancel OK If all shared folders are mounted on your Mac click Cancel then open Finder Click the IP Address of your WD Sentinel under Shared to display your Shared Folders 3 The selected shared folder displays in Finder Shared Folders mm Company WD SENTINEL DS5100 DS6100 58 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE
84. lat r COMplAanCe ssaa temine kati ewe EER Eee ewes MAMEGV VERGO sirere irori ac bare Gin wae a eae Be ERR Aes Bees GNU General Public License GPL nonan aaa ee WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE TABLE OF CONTENTS ii 10 sADDENGIX ci viwiteatiedn tera tee o a 81 Hardware Replacement Procedures oaaae a 81 Pe Ole You BeN eisirean e a aa e e OES eee ea 81 Replacing a Hard Drive 4 95 seg i aay Oy Gulia Se alg Mw Are wk a ara Be 82 Replacing a Server Falak ie idn ews Gs dtc Bee a ee AGE 85 Removing the Unit Cover 0 ee ees 87 Replacing the SODIMM Memory Module 005 88 AGING a Boot DIVE ar Are anh ae cew aE we ack Ste Seale aR an ya 91 WD RAID Storage Wilts t3ccbgedek Amie oe ee keeeead 93 WD Sentinel DS5100 DS6100 Administrator Reference Sheet 100 11 6 0 gt ee on ae ee eee 101 WD SENTINEL DS5100 DS6100 TABLE OF CONTENTS ii ADMINISTRATOR AND MAINTENANCE GUIDE IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Handling Precautions Recording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated into this unit will protect you if you observe the following procedures for installation use and servicing Follow all warnings and ins
85. le free technical support and extended warranty plans with a variety of benefits Choose the plan that works best for your business With the purchase of the WD Sentinel DS5100 DS6100 WD is offering one FREE year of WD Guardian Pro which will be auto activated upon product registration For details about WD Guardian Services visit www wdguardian com Why WD WD has been making hard drives for over 40 years We know how to build drives to store and protect your data because we understand that your company s data is paramount to your business Success WD SENTINEL DS5100 DS6100 5 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Package Contents Ultra compact Storage Plus Server 1 RJ 45 Ethernet cable 1 1 8 meter power adaptor with cord WD Sentinel DS5100 2 1 8 meter power adaptors with cords WD Sentinel DS61 00 2 door lock keys Basic Installation Guide Li re H k y LI E oO T oo 00 D c iT No WD Sentinel DS5100 DS6100 Basic Install Guide Ethernet cable 1 8 meter power cord and power adaptor ADMINISTRATOR AND MAINTENANCE GUIDE WD SENTINEL DS5100 DS6100 PRODUCT OVERVIEW For information on additional accessories visit Austria www wdstore de United Kingdom www wdstore eu France www wdstore fr Italy www wdstore it Germany www wdstore de Spain www wdstore es Netherlands www wdstore n
86. le Basar Heathy F 16568 Wh GE 100 Coa Winders C2 dimple Baws Heakhy B 2878508 Hsm HN ASE Ce Simple Erit Hesthy A MAGGE 10GB Em Hindo G0 300 ME 100 ME 282 865 GE NTFS 14 85 GE Hewltiny Recrean Healthy ER S Healthy Beet Page File Cath Dueng Prin Healthy Recovery Parttion 5588 69 GB D Unallocated WIMDOWSPE De Lo GE RATHI Healthy pice Promary Partiteon B Unallocated B Premary partition 9 Follow the steps outlined in the New Simple Volume Wizard Welcome to the New Simple Volume Wizard This wizard helps you create a simple volume on a disk A simple volume can only be on a single disk To continue click Meri 10 Once the volume is created click the Bl to close the Disk Management screen 11 On the WD RAID Storage Utility click the ll to close the screen Your RAID volume is now created and mounted WD SENTINEL DS5100 DS6100 47 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING STORAGE ON THE WD SENTINEL SERVER Recovering from a Failed Drive Use the following steps to recover from a failed drive 1 Replace the drive the one with the red LED over the drive with an approved drive for the WD Sentinel server see Find compatible hard drives on page 36 2 Once replaced access the device Dashboard Monitor page 3 Click the Configure link located on the Health tab in the Internal Storage area 4 Complete the steps outlined in Setting up Storage Spaces on page 44 or
87. mica Disi port 1 dace dn apma Diski port Fdete dri r Diski port dete dri M t dats dn Preginrtri afd Frew P2013 1131 ay tah bisa Feet inisitshon on vitua Ore GHAOL ilai Fast initialis on Vitusa Cr Cesnmared Prorrgt pda y2HP1S 11 31 virtual Depi j i oemed Tank bisage 1 P OA2A 7019 11531 Autoreid has been disabled antral Parai File Explores PAPAL Did dato retaadd hoe been dsbled g Sapir CRYSR DOID IiI datcorebedd has been drabled Ran Sht dosa or ey cast Deia WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 46 MANAGING STORAGE ON THE WD SENTINEL SERVER T On the Initialize Disk screen click OK Disk Management File Action View Help You must initialize a disk before Logical Disk Manager can access t 300 MB eee 14 65 68 iDisk 7 C Windows C 235 79 GB WINDOWSPE 0 10 03 GB Use the following partition style for the selected disks O MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of Windows Disk 1 Unknown BB Unallocated IJ Primary partition 8 On the Disk Management screen right click your initialized disk Disk 1 then select New Simple Volume File Action View Heip eo TUT OFE Volume Layout Type File System Status Capaci Free Spa Free G imple Bri Heskhy F 30 ME It Va 1 Simple Barer Heakhy E t00 ME OMe 100 is Simp
88. necting the WD Sentinel Server to Your Network Use the following steps to physically connect your WD Sentinel DS5100 DS6100 server to your network 1 2 Connect your monitor to the VGA port on the rear of your WD Sentinel server Connect your USB keyboard and USB mouse to the USB ports on the back of your WD Sentinel server Using the provided ethernet cable connect the WD Sentinel server either ethernet port 1 or 2 to a DHCP enabled LAN Using the provided AC adaptor connect the WD Sentinel server to an electrical outlet or a UPS Turn on your monitor Press the power button on the front of your WD Sentinel unit Once the WD Sentinel boot up process is complete the Windows Server 2012 Essentials Settings screen displays The Power LED on the front of the WD Sentinel server will display a solid blue light i t te T agian Eupan rang aiara poisia portuga Erl prconell 44 Sr ii He E E WARNING This process takes a few minutes Do not interrupt the process Do not power off or disconnect the WD Sentinel server WD SENTINEL DS5100 DS6100 16 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Setting up your WD Sentinel Server one time only Your WD Sentinel server is now ready to be configured This section describes how to use the one time setup wizard to configure your server for first use Important Ensure that you complete the entire process outlined in st
89. nel server is still functional but subject to a second drive failure that would result in the loss of data To minimize this vulnerable time a good practice is to have another drive ready to replace the failed drive Sharing Files with External Users Create Employee Specific Private Folders Assign Permissions Depending on the nature of your business and organizational structure you may want to create a shared folder for each employee and give the respective employee Read Write permissions for that folder Create Shares for Vendors or Clients Access Remotely The built in Remote Web Access feature enables collaboration on files and data not only among your employees but also with your clients and vendors As a best practice create a unique user account for each client and vendor you want to exchange data with and create a dedicated Shared Folder for each such external user To prevent giving external users access to your sensitive data make sure that the user accounts you create have the appropriate permissions for only the folders you have created for them To start collaborating with your external users just provide them with the domain address of your WD Sentinel server and their user name and password Shutting Down Unclean shutdowns are hard on RAIDed systems The WD Sentinel server recognizes an unclean shut down and upon the reapplication of power begins a long sequence of examining the RAID for errors and bringing the RAID
90. ng Down and Rebooting the Server on page 40 Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Phillips screwdriver Replacement server fan Replacing a Server Fan 1 Shut down the server 2 Disconnect all external connections 3 Place the unit on a clean and stable surface 4 On the back of the unit loosen and remove the four 4 Fan Plate mounting screws Figure 5 Figure 4 Remove Fan Plate mounting screws WD SENTINEL DS5100 DS6100 85 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX an i T 5 Carefully lower the fan plate toward you then lift the fan plate out of the unit Figure 5 Figure 5 Remove fan WARNING Before removing the fan plate completely from the unit detach the fan interface connector from the back plane PCBA 6 Gently place the replacement fan into the unit ensuring that the orientation of the fan is correct and that the fan interface connector is connected 7 Replace and tighten the four 4 Fan Plate mounting screws 8 Do not over tighten the mounting screws 9 Reconnect all of the cables for the device 10 Restart the server Important Do not disassemble the fan Return the entire assembly intact to WD if instructed to do so WD SENTINEL DS5100 DS6100 86 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Removing the Unit Cover Use the following steps remove the co
91. nline Help Important Not all Microsoft Online Help is applicable to the WD Sentinel DS5100 DS6100 The WD Online Helo and this Administrator s Guide take precedence over the Microsoft Online Help WD SENTINEL DS5100 DS6100 13 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Connecting the Server and Getting Started User Roles and Responsibilities How the WD Sentinel Fits into Your Office Connecting the WD Sentinel Server to Your Network Setting up your WD Sentinel Server one time only Connecting your Computers This chapter steps you though the process of connecting and setting up your WD Sentinel DS5100 DS6100 server and connecting it to computers in your network User Roles and Responsibilities Types of WD Sentinel DS5100 DS6100 Users At a high level there are two categories of users who need to access one or more features of your WD Sentinel server Administrator his is the person who performs the setup and routine management tasks on the WD Sentinel server This person is also the holder of the Administrator password of your WD Sentinel server Users You can have up to 25 user accounts on your WD Sentinel server These can be Internal Users The internal users are typically the employees including the Administrator in your office working locally or occasionally from a remote loca tion e g Sales Staff wno need to access business data and server resources Exte
92. on to PAu vi eck For Surnce oe Car gme a Ler Agoso Perron 1G a0OMs er ver folders an tre Remote Web Access ste However you may ch restrict access to the server Dashboard For deiaiag IAEA pbort Gost user pioounts and relied fe mses cere case inthe f 5 tad open the Uren page m the Dashboard Dose to Action pane 20 MANAGING THE WD SENTINEL SERVER DASHBOARD Tips for Performing Dashboard Tasks When you initially open the Dashboard a list of task displays on the Home page Some of the tasks listed are necessary to finish setting up your WD Sentinel server properly To help you prioritize these tasks we ve provided list of tasks and the order that we suggest you perform these tasks Task Priority Task Description Setup your drives Setting up your WD Sentinel drives allows you to configure your device using either RAID or Storage Spaces See Setting Up Your Drives on page 43 2 Add Server Folders Server folders make it possible to group files together 3 Add User Accounts User Accounts allow you to provide individual users with the ability to log onto the network and access network resources See Adding a User Account on page 27 4 Setup Server Backup Helps to protect your server data by backing it up on a regular schedule See Backing up your WD Sentinel Server on page 70 You can access the tasks listed above from the Dashboard Home page on the Tasks pane Adding a User Account
93. open or in use While the move is in progress do not add files to the folder Added files will not be moved Moving Server Folders m WD SENTINEL DS5100 DS6100 51 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES Using the WD Sentinel Server s Features Using the Launchpad Internal Users Accessing Shared Folders Over Your Network Accessing Computers and Shared Folders Remotely Backing up Windows PC Backing up with Time Machine Mac Recovering Restoring Windows PC Recovering Restoring Mac Backing up your WD Sentinel Server Recovering a WD Sentinel Server Image or Resetting the Boot Drives to Factory Defaults This chapter describes the routine tasks that both the Administrator and permitted users perform on the WD Sentinel server Using the Launchpad Internal Users After you the Administrator use the Dashboard to set up users with a user name password and permissions they can access the Launchpad Sign in page using one of the following methods Best Practice Ideally you set up a user name and password for yourself and have given it all access privileges so you too can use the Launchpad shortcuts Accessing the Launchpad To access the Launchpad Windows If your operating systems Do one of the following IS Windows 8 From Apps Page e On your keyboard click the Windows button on e On the Start page right click in a blank area of the screen
94. ort automatically 1 Click Request Support in the Tasks pane The Request Support window displays 2 After reading the information on the screen click the I agree and would like to proceed check box then click Proceed The WD Support Ask a Question page displays Note The first time you do this an Internet Explorer Security Screen displays Clear the check box and click Close 3 Complete the online form and click Submit Question A diagnostic report of the WD Sentinel server is automatically attaches to the form Your request is added to the WD Support queue and assigned a confirmation number You will receive an email from WD Support regarding your question Important For faster service phone service call WD Support For the latest phone numbers and contact information in your region see Contacting WD Technical Support on page iii or htto Support wd com Have your confirmation ready when you call View system performance Monitor your system performance using the Windows Resource Monitor which is available from the Advanced tasks pane The Resource Monitor allow you to see and control how your system resources Such as the CPU memory disk and network are being used by processes and services WD SENTINEL DS5100 DS6100 36 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD To access the Windows Resource Monitor Click View System Performance in the Advanced tasks pane The
95. ot in the office WD SENTINEL DS5100 DS6100 4 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Virtualize WD Sentinel storage using iSCSI Target WD Sentinel DS5100 DS6100 supports ISCSI IT Pro s and advanced users have the ability to partition their WD Sentinel for both NAS File based storage as well as IP SAN with the iSCSI Target This capability enables the administrator to create multiple iSCSI targets to meet the specific needs of their dynamic IT environments Enterprise grade backup and restore software he backup and restore software included with the WD Sentinel DS5100 DS6100 saves time and space by performing a full Bare Metal backup the first time and then through block level deduplication backs up only the data that has changed since the previous backup In the event of a data loss or a drive failure on a client computer the WD Sentinel DS5100 DS6100 s fast and easy restore function finds your files or lets you restore an entire system to get you up and running again Local and remote automatic backup and restore is supported for both Windows and Mac OS clients Pre loaded Boot Drive s WD Sentinel DS5100 DS6100 comes with the 2 5 inch boot drive s pre loaded with Windows Server 2012 R2 Essentials and specialized hardware services and drivers The pre loaded boot drive s provides the ability to keep the OS running from the boot drive while redeploying or changing applications and folders running on the large capa
96. owing WD product information which is used for setup and technical support Your WD product information is found on the label on the bottom of the device Serial Number Model Number Purchase Date System and Software Notes About This Guide This Administrator and Maintenance Guide provides detailed instructions and information for WD specitic interface elements and functions Unless otherwise noted refer to Microsoft Online Help for standard interface elements and functions This guide uses the following conventions Convention Used for Bold font Names of items on a page such as menus buttons option names fields and tabs that the user must click or complete and keys the user must press Note Extra but not vital information Important Essential Information to Know or to prevent problems when using the WD Sentinel server WARNING Vital information for operating the WD Sentinel server or to prevent damage to the server or your computer WD SENTINEL DS5100 DS6100 2 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Product Overview Getting to Know Your WD Sentinel DS5100 DS6100 Server Key Features system Requirements and Compatibility Information Technical Specifications Product Views Indicators LEDs Where to Find Help Getting to Know Your WD Sentinel DS5100 DS6100 Server Congratulations on your purchase of the WD Sentinel DS5100 DS6100 Ultra compact Storage Plus Server Designed for stor
97. port dete n ore Disk port boot dri ar agemert vw Q Account Menegemert lt gt WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 45 MANAGING STORAGE ON THE WD SENTINEL SERVER 3 On the Create Options pull down menu select a RAID option tis a best practice to select RAID 5 for your WD Sentinel server storage m birisai Qei Hiogo reece Duin port Son ger Cugi Bort Tip Pepieue Dewit dp riea Dai pat bost dri ge truce Disk poet 1dana dri aan Daik port Fda dri Pe iiaa Desk port dats dn etree Geek pari 6 dete dn C iiaia Degi pr Tbog dni _ Management GG ite Ainge 4 Click Submit WD 2 noege Manszemert sone j f virtusi Oska 3 Virteal Cesk Oy BootVel ore Oisk pert O t00 High Capacity n atiii Owk pert 7 teo Phyaces Dewees ua Oak port Abot dr Medium Fauit Tolerance ovr Oakes port i date d ore Ori port 2 date n or Dsi port Sutete or ovr Ok port deta ari High Pertormance ore Duis port 7 b0ct dri t Managemen v Ql Accourt Manegeert gt aw 5 Click OK Your RAID storage is created Now lets mount your new disk 6 Right click the lower left corner of your desktop then select Disk Management Storage rE Hanipberni Eo irii h sptar 5 rts pagka ai Vites Gak 0 Boot ot etic Dak poet Oho gy itic Dik pert 7 b00 gam Phyeos Dennen ap Pirytecal Diski pert O boot dn age Phrp
98. r assistance Do not remove the Windows page file Some critical functions use the system s paging file Removing the page file can potentially leave your system unusable with the possibility of data loss To maintain the reliability of your system and its redundant resources do not modify the paging file whatsoever Setting up Client Computers Before loading the Connector software to add a computer to the WD Sentinel server for backup be sure that the computer s operating system is fully up to date When adding client computers to the WD Sentinel server it is best not to have any backups active Using the WD Sentinel Server Efficiently The WD Sentinel server has many jobs to perform Share data during business hours and back up the computers during hours of inactivity Keep the server powered on 24 7 to do its work To avoid RAID issues always use Sentinel with a UPS Enable e mail alerts Receiving your alerts by email allows you to monitor certain server issues as they occur WD SENTINEL DS5100 DS6100 71 ADMINISTRATOR AND MAINTENANCE GUIDE BEST PRACTICES Replacing Drives The online removal of a drive forces a rebuild when the drive is replaced Until the rebuild is complete the RAID system is degraded and unrecoverable failure will occur should another drive be removed Only remove one drive at a time between rebuilds Avoid pulling a drive out unless there is a failure When a drive needs replacement the WD Senti
99. rnal Users The external users are the customers and business partners with whom you need to exchange business data The WD Sentinel server offers different paradigms for each type of user The table below provides a view into the usage model and tasks for each category of users External Users e g Clients or Business Partners Administrator Internal Users e g Business Owner e g Employees Primary Setup Tasks Primary Setup Tasks Primary Setup Tasks e Physically connects the e None e None WD Sentinel server to the network Configures the WD Sentinel server itself This is a one time procedure Creates the Business Infrastructure by setting the Primary Domain names for the business Example Contoso com Joins a Mac or Windows PC to the Domain and WD Sentinel server storage by installing Connector software on it WD SENTINEL DS5100 DS6100 14 ADMINISTRATOR AND MAINTENANCE GUIDE Administrator e g Business Owner Primary User Interface Primary Interface e Dashboard Signs in using the Administrator password no username required password Internal Users e g Employees Launchpad Signs in using the e assigned user name and CONNECTING THE SERVER AND GETTING STARTED External Users e g Clients or Business Partners Primary Interface Remote Web Access Signs in using the assigned user name and password Secondary Interface e Remote Web Access While accessing remot
100. s 8 client computers to help make them more secure Available tasks include Viewing a list of computers connected to your server Viewing computer properties and health alerts for each connected computer Setting up and managing computer backups Restoring files and folders to computers Establish a Remote Desktop connection to a computer Customize Computer Backup and File History settings WD SENTINEL DS5100 DS6100 31 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD For detailed instructions on performing any of these tasks consult Microsoft Online Help Wim G8 Windows Server 2012 DEVICES Name j Computers 2 Haut Desriphon Badiop ttatud Update statut Security reatu alerts arar 2 clien mp a E Caig C MIMINT SUWUCF Ondine Laptop Set up A Warning in compliance amp No alerts lent computer backup tasis Cd pic iiine Gefice Mac Hat tet up hot avaiable Mot availabe to ater How de connect computers to the tenner Servers 1 implement Group Policy i WOSENTIMELT Pmnar Ordine Aly butting tener Piot tet up Up bo date Hot Appbrable i Cital Ho Rem is selected Managing Storage The Storage section contains two tabs The Server Folders tab allows you to view and manage the properties of the server folders This page also includes tasks to open and add server folders Note If you have data files saved on the C drive your boot drive See
101. s completed follow the steps outlined in the Windows Server Essentials Connector Configuration Wizard 7 When the Connector Configuration is completed click Finish E Windows Server Essentials Connector Configuration Wizard This computer is now connected to the server af This computes MININT SUGOUCF fs mow connected to the sener After you click Finish you may be logged off and may need to bog on again to this computer WD SENTINEL DS5100 DS6100 22 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED Connecting a Mac Use the following procedure to connect your Mac computer to the WD Sentinel server For steps on connecting a Windows PC using the Connector software see Connecting a Windows PC on page 21 1 In the address field of an open browser window on the Mac you d like to connect enter http lt servername gt local connect Example htto myserver local connect lt servername gt is the name you gave your server in Connecting the WD Sentinel Server to Your Network on page 16 2 Click Download software for Mac Download software for Mac The Mac Connector software downloads to your Download directory 3 Click the Download icon on the Menu bar at the bottom of the screen 4 Select MacConnector dmg The MacConnector window opens An _ Mioconnector Connector for Mit Double click Connector for Mac On 6 Review the warning screen then click Open
102. s outlined in Removing the Unit Cover on page 87 On the right or left side of the unit find an empty bracket for your boot drive a ee oS Empty boot drive bracket 6 With the boot drive pins facing the back of the device gently push your boot drive into the empty boot drive bracket 7 Place and tighten two 2 screws attaching the brace bar on the boot drive to the unit WD SENTINEL DS5100 DS6100 91 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX 8 Replace the unit cover and replace and tighten the five 5 exterior screws Note Do not over tighten the exterior screws 9 Connect all external connections 10 Restart the server WD SENTINEL DS5100 DS6100 92 ADMINISTRATOR AND MAINTENANCE GUIDE WD RAID Storage Utility The WD RAID Storage Utility allows you to configure and maintain the RAID storage on your WD Sentinel server Accessing the WD RAID Storage Utility There are two main ways to access the WD RAID Storage Utility Initially when setting up your drives you re able to access the utility from the Dashboard Home page by clicking Setting up your drives in the Task pane and Selecting RAID from the Set Up your Drives wizard Once your drives have been setup for RAID storage you can access the utility from the Dashboard Storage tab by selecting Configure in the Internal Storage area no Windows Server 2012 APPENDIX E Dua ger ny OFF Gi Crtcal OFF Deeper epson
103. s page displays i Backup Properties x 7 Backup status Start backup A No previous backups Power management Automatically wake this computer up from sleep or hibernation to run a scheduled backup How does computer backup work cance Note f you want the computer to automatically wake up for scheduled backups select the check box 2 Click Start backup 3 Enter a name for the backup and click OK Backup Description Type a description for this backup Manual backup cance The Backup Properties page re displays and tracks the progress of the backup WD SENTINEL DS5100 DS6100 63 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES 4 Click OK to apply the change close the page and return to the Launchpad while the backup continues The message that the backup was successful displays on the page and on the Dashboard For more information about the backup process see Microsoft Online Help Backup Using the Dashboard 1 Click Devices on the navigation bar to display a list of computers and servers on your network Wi EB WindowsServer 2012 ree gt Teioaiity ui Alot Houp Pobi MINENT E5HKPS0 Tasks Computers 2 CE sunita Orline Window amp Offer 1 inprogen ss WF ouUptodte FF incompiance GH No serii 7 emented pin healer hee sical ted alae SOCLE Slog budcioup forthe t WININT SUOCLUCF Drili Ursuccerstul Up to date
104. sk and information changes depending on the category selected in the left Category pane WD SENTINEL DS5100 DS6100 30 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD Home Page Action Pane The Action pane displays a brief description of the selected task You are also presented with the opportunity to open configuration wizards to act on the selected task or in some cases skip a task Managing User Accounts The Users tab allows you to add and manage up to 25 user accounts On the navigation bar click Users You can now View add manage delete and activate deactivate user accounts Manage domain user accounts if joined to an Active Directory Domain Manage passwords Set password policies Manage Anywhere Access Assign user access privileges to shared folders and server resources View remote connection status For detailed instructions on performing any of these tasks consult Microsoft Online Help Set the password policy Change the File History setting Export all remote connections A Admin File History setting File History setting management is on and the user is Managed Managing Devices After you connect your computers to the Windows Server 2012 Essentials network you can view the health and backup status of computers on the network and configure backups for the server and client computers You can also apply group policies to Windows 7 and Window
105. ss 8 Once the process is complete your WD Sentinel server reboots Log into the device using your Administrator password WD SENTINEL DS5100 DS6100 70 ADMINISTRATOR AND MAINTENANCE GUIDE BEST PRACTICES Best Practices Setting up the WD Sentinel Server Setting up Client Computers Using the WD Sentinel Server Efficiently Replacing Drives Sharing Files with External Users Shutting Down The following practices help you use the WD Sentinel server and protect your data efficiently and safely Setting up the WD Sentinel Server Change the default name of WD Sentinel to something unique This avoids conflicts when another WD Sentinel server is added to your network in the future Make sure Ethernet 1 and Ethernet 2 are on the same network subnet Add the server to your domain This allows users to use the same login and password for both the Launchpad and their computer If you decide to lock the drives make sure the password is stored in a safe place Set user password policy to at least medium security Enable Microsoft Automatic Updates to find and apply the latest Microsoft software update Enable WD Automatic Updates to find and apply the latest WD software update Set up Automatic Alert Notification for real time notifications of any problems with the WD Sentinel server Set up Remote Web Access using Ports 443 and Port 80 If your router or IP provider blocks these ports you may need to consult with your IP provider fo
106. t a unique name to avoid naming conflicts should you ever have more than one WD Sentinel server on the network Create your administrator account information then click Next The Administrator account should only be used to administer the server Use a standard user account for tasks that do not require administrative credentials Contigure Windows Server Exsertiats Enter an Administrator account name This name can contain up to 19 characters cannot be the same as the server name or the pre defined user names such as administrator or guest Enter and confirm a password must be at least 8 characters long and contain at least three of the following categories uppercase letters lowercase letters numbers and symbols spaces are allowed This is the Administrator password You will use it later to connect the client computers to your WD Sentinel server and to access the Administrator Dashboard WARNING If you forget the Administrator password it may not be possible to recover it and you could potentially lose all of your data Make sure to record the password and keep it in a safe location WD SENTINEL DS5100 DS6100 19 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED 8 Select your Update settings This specifies how you d like your device to install system updates Configure Windows Server Essentials m Upe petommended pefings Inisa mnaita and miam aadar check oriine for pok
107. ter discusses the tasks the Administrator can perform on the Dashboard Important Ensure that you perform the tasks outlined on the Home page Task pane prior to performing other tasks For a full description of the typical components of a page including the Critical Warning and Informational Alert icons see the Microsoft Online Help Home Page Category Pane The Home page contains five areas Summarized below Setup Complete basic tasks that will get you started with the WD Sentinel server For information about these tasks see the Microsoft Online Help Best Practices e Complete the Setup tasks on the Home page of the Dashboard e Create at least one active user account the first time you access the Dashboard Services Integrated your WD Sentinel server with business productivity and collaboration solutions Add Ins Select add ins to enhance your server and business Quick Status Displays high level server status Click a status to view information and configuration options for that feature When you complete all of the tasks in the SETUP category this category appears at the top of the Category pane Help Click a link to visit the Microsoft Online Help You can also enter a word or term in the Search box to search for help on within the Microsoft Online Help Home Page Tasks Pane The center pane displays the various tasks that can be performed to enhance the properties of the WD Sentinel server This list of ta
108. that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 008 du Canada This device complies with Canadian ICES 0083 Class B WD SENTINEL DS5100 DS6100 78 ADMINISTRATOR AND MAINTENANCE GUIDE REGULATORY AND WARRANTY INFORMATION Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 Safety of Information Technology Equipment Approuve pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 1 CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions CE Compliance for Europe Verified to comply with EN55022 for RF emission EN 55024 for Generic Immunity as applicable and EN 60950 1 for Safety Environmental Compliance China SRK PBB
109. the Dashboard Note The Dashboard cannot be access from a Mac computer If your operating systems Then IS Windows 8 e On your keyboard click the Windows button sm e On the Start page right click in a blank area of the screen e Select All apps of e Under Windows Server Essentials click Windows Server Essentials Dashboard Windows 7 e Click 9 gt All Programs gt Windows Server Essentials gt Windows Server Essentials Dashboard WD SENTINEL DS5100 DS6100 25 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD 1 On the Dashboard Sign in page enter the Administrator account name and password created during setup and click the right arrow Sign in Dashboard WD BB Windows Server 2012 The Dashboard Home page displays E Health Monitoring Health Report Category pane WD SENTINEL DS5100 DS6100 gt gt gt gt gt Navigation bar Get updates for other Microsoft products Add server folders Set up Server Backup Set up Anywhere Access Customize Health Report Settings Set up Client Restore Service Connect computers Set up your drives Register your product Tes Task pane ADMINISTRATOR AND MAINTENANCE GUIDE Alerts icon Settings and Help ADD USER ACCOUNTS User acount enable namata ujer 10 lag on te the 3 Pre ang proe network repourees To heip parune your network yOu Can Big specie permisi
110. the WD Sentinel Server to Your Network on page 16 2 Click Download software for Windows Download software for Windows gt 3 At the warning prompts click Run and Yes as appropriate Note f prompted to do so type the user name and password of an account that has administrator permissions on this client computer WD SENTINEL DS5100 DS6100 21 ADMINISTRATOR AND MAINTENANCE GUIDE CONNECTING THE SERVER AND GETTING STARTED 4 Review the Windows Server Essentials Connector license terms then click I have read and accept the license terms checkbox RES W Windows Server Essentials Connector Configuration Wizard Install Windows Server Essentials Connector Please accept the license berms to continu WINDOWS SERVER ESSENTIALS CONNECTOR FOR WINDOWS SERVER 2012 R2 PLEASE NOTE Refer to your license terms for Windows Server 2012 R2 software the software to identify the entity licensing this supplement to you and for Support information You may use a copy of this supplement with each validly licensed copy of the software You may not use the supplement if you do not have a license for the software The license berms for the software apply to your use of this supplement Ihave read and accept the license terms 5 Click Next Installation begins The progress bar identifies where you are in the installation process The installation process may take 30 minutes or more to complete 6 Once the installation i
111. the network switch or router Temporarily swapping the WD Sentinel s cable port with a working network device may identify any failing cables and ports Connecting to Shared Folders on a WD Sentinel server from a Windows PC on which Launchpad is not installed Windows 8 1 On your keyboard click the Windows logo key a E 2 Onthe Computer screen toolbar select Map Network Drive then select Map Network Drive n M Map Network Drive What network folder would you like to map Specify the drive letter for the connection and the folder that you want to connect to WD SENTINEL DS5100 DS6100 73 ADMINISTRATOR AND MAINTENANCE GUIDE TROUBLESHOOTING 3 From the Drive drop down list choose the letter that you want the WD Sentinel server to have in Computer 4 Click Browse to find the folder that you want to map or type the path to the server using the format ServerName FolderName For example if the share is called Documents and your server is called MyServer you would enter MyServer Documents 5 lf you want the drive to reconnect whenever the computer is rebooted click the Reconnect at logon check box 6 Click Finish Windows 7 1 Right click Computer and select Map Network Drive What network folder would you like to map Specify the dove letter for the connection and the folder that you want to connect to Drive Re _ 2m SA vf ene oa Connect using different credentials 2 From
112. tically run the Connector when I sign in to Windows check box and click OK Settings Start up option Automatically run the Connector when I sign in to Windows Automatically enter offline mode To disable the Launchpad after signing in Mac 1 Sign in to the Launchpad 2 Click the menu arrow at the top right and select Settings from the drop down menu O 8 O Launchpad LAUNCHPAD 3 Clear the Automatically run Windows Server Launchpad when I log in check box and click the Close button 800 Windows Server Launchpad Settings i398 General Alerts Time Machine _ Automatically run Windows Server Launchpad when log in _ Do not ask for confirmation before deleting alerts __ Do not ask for confirmation before ignoring alerts You can also change the type of alerts that display on the Launchpad selecting whether to allow Microsoft to send you information about it in this window and setup your Time Machine backups WD SENTINEL DS5100 DS6100 56 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES To uninstall the Launchpad Connector Software on a Windows PC Note When you uninstall Launchpad you also uninstall Dashboard They can not be uninstalled separately If your operating systems Then IS Windows 8 e On your keyboard click the Windows button TE e On the Start page right click in a blank area of the screen e Select All apps fe e
113. ties Pane The Properties pan lists the properties of the device selected in the Storage Management pane The Properties pane contains two tabs at the top Property Select Property to view or modify the properties of the device selected in the Storage Management pane Operation Roll over the Operation tab to view a menu of operations that can be performed on the device selected in the Storage Management pane Event Logs Pane The Events Logs pane lists adapter events The events are categorized into informational warning and error events Operations Tab Tasks Use the following steps to perform tasks on your RAID virtual disks Initialization Use the following steps to create a background initialization of your RAID virtual disks 1 Onthe WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk a Name fares Wite Cache Mode Write Back Performance Read Cache Mode Read Ahad AT ran Level RAID 5 ats H status Functional mre 5 585 GH Member Count Phyical Dijk pon gadai Fha Chak port 64a gt Physica Devices Stripe Sire 44 Phial Diki port G boot dn apea Dik port Laats on i dF isi port en dn Aw ms ates Event Logs 1 20 Total Events 1064 ii leat Adapter cass nme o Adapeerevene 09 24 2013 24 16 Auto rebuild has been disabled WD SENTINEL DS5100 DS6100 94 ADMINISTRATOR AND MAINTENANCE GUIDE AP
114. tructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near any liquids Do not place this product on an unstable surface The product may fall causing serious damage to the product Do not drop the product Do not block the slots and openings on the back or bottom side of the chassis to ensure proper ventilation and reliable operation of the product and to protect It from overheating these openings must not be blocked or covered Making sure the server is standing upright also helps prevent overheating Operate this product only from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Ensure that you keep the door lock keys that come with your WD Sentinel device in a safe place Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord or plug is damaged or frayed lf liquid has been spilled on the prod
115. ts of powered USB 3 0 e 2 ports of powered USB 2 0 e 1 VGA Port CIFS SMB NFS HTTP HTTPS WebDAV AFP 4 WD 3 5 inch SATA Best in Class hard drives with RAID specific time limited error recovery TLER Pioneered by WD this feature prevents drive fallout caused by the extended hard drive error recovery processes common to desktop drives Approved Drive Models For a complete list of approved drive models search for Answer ID 9443 in the WD Knowledge Base at hito support wd com e WD Sentinel DS5100 Xeon E8 1220Lv2 Duel Core e WD Sentinel DS6100 Xeon E38 1265Lv2 Quad Core e WD Sentinel DS5100 2 4 GBytes SODIMM DDR3 1600 e WD Sentinel DS6100 2 8 GBytes SODIMM DDR8 1600 e 483 5 inch hard drive bays e Hot swap capable e Trayless design e Redundant Storage supported e Windows Storage Spaces e RAID Levels O 1 5 10 e Length 26 inches 660 mm e Width 19 inches 482 1 mm e Height 1 75 inches 44 mm e 8 7Band 12 TB 26 627 Ibs 12 078 kgs e 16 TB 27 112 los 12 298 kgs WD Sentinel DS5100 e 4TB 2 x 2TB e 81B 4x 2TB WD Sentinel DS6100 e 81B 2x 4TB e 12 TB 4x3 TB e 167TB 4x4 TB WD Sentinel DS5100 e 1 external power supply e 1 external power port for failover optional WD Sentinel DS6100 e 2 external power supplies e Input voltage 100 to 240 V AC e Input frequency 50 to 60 Hz e Output voltage 19V DC up to 7 9A Temperature e Operating temperature O to 35 C 82 to 95 F
116. uct lf the product has been exposed to rain or water Ifthe product does not operate normally when the operating instructions are fol lowed Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to return the product to normal condition lf the product has been dropped or the chassis has been damaged ifthe product exhibits a distinct change in performance contact WD Customer Sup port at http support wd com WARNING The WD Sentinel Server uses a lithium battery type CR2032 There is danger of an explosion if the battery is incorrectly replaced Replace only with the same or equivalent battery type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions WD SENTINEL DS5100 DS6100 1 ADMINISTRATOR AND MAINTENANCE GUIDE IMPORTANT USER INFORMATION Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation The WD Sentinel server may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the WD Sentinel server Do not move the unit while it is powered on Do not use this product as a portable drive Recording Your WD Product Information Remember to write down the foll
117. up all of my files and folders Recommended will select which items to back up WD SENTINEL DS5100 DS6100 61 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES 4 Select Back up all of my files and folders Recommended Confirm items to back up Items to back up Recovery DATAPART1 F OSDisk CA Mew Volume E Save changes Review the backup information to ensure that it is correct then click Save changes The selected computer is now setup for automatic backup The backup was set up successfully Your changes take effect the next time that Backup runs Your next backup is scheduled to run on 8 27 2013 between 6 00 PM and 9 00 AM 6 Click Close WD SENTINEL DS5100 DS6100 62 ADMINISTRATOR AND MAINTENANCE GUIDE USING THE WD SENTINEL SERVER S FEATURES JA Ee Cor puters Initiating Backups Ls By default backups are performed at night for up to 50 client computers in a sequential order If the client computer is asleep or hibernating at that time the backup software can be enabled to wake up the client computer back it up and put it back to sleep You may start a manual backup either through the Launchpad on the computer being backed up or through the Dashboard Backup Using the Launchpad Note For information on accessing the Launchpad see Using the Launchpad Internal Users on page 52 1 On the Launchpad click Backup The Backup Propertie
118. ure use System Fan Kensington Security Slot WD SENTINEL DS5100 DS6100 11 ADMINISTRATOR AND MAINTENANCE GUIDE PRODUCT OVERVIEW Indicators Component Icon Description Ethernet ports aa Connect the device to a local network DC In connector ec Connects the device to a DC power cord and the power outlet Recovery button RECOVERY Button on the back of the server recovers the server including the operating system while using a USB drive in an event of an OS corruption USB ports Connects with USB 2 0 and 3 0 devices such as a USB storage USB mouse gt USB keyboard or a UPS VGA port Connects to your VGA monitor Kensington For drive security the device is equipped with a security slot that supports a security slot K standard Kensington security cable Visit htto www kensington com for more information LEDs The LEDs on the WD Sentinel identify the status of the unit LED Color State Description Power LED WD Sentinel server is currently inactive Blue Solid WD Sentinel server has successfully booted the software and is operational Flashing Indicates that a serious fault has occurred and needs immediate attention Drive LEDs Black Off If the LED is off while other drive LEDs are on no drive is installed in the bay Blue Flashing Drive is currently active Note that all lights in a RAID system are active at the same time by design Solid Indicates drive failure Replace this
119. ver on the WD Sentinel DS5100 DS6100 device These steps are necessary to replace certain internal parts Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 40 What you ll Need Phillips screwdriver Removing the Unit Cover 1 Before getting started shut down the server and disconnect all external connections 2 Place the unit on a clean and stable surface with the back of the unit facing you 3 Release five 5 screws on the back of the unit Figure 6 f F iA fee maha e f Curai as O iei a h igi 0 J Figure 6 Unscrew and remove unit cover 4 Pull the unit cover toward you up to release the cover Figure 6 WD SENTINEL DS5100 DS6100 87 ADMINISTRATOR AND MAINTENANCE GUIDE APPENDIX Replacing the SODIMM Memory Module The SODIMM memory module in the WD Sentinel server is cold swappable This means that the WD Sentinel server must be shut down prior to your module replacement To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the server on page 40 Important To avoid electrostatic discharge ESD problems ground yourself by touching metal before handling the device What you ll Need Phillips screwdriver Replacement SODIMM Memory module Replac
120. w more applications from Microsoft Pinpoint Microsoft Pinpoint is the market place for Windows Server 2012 R2 Essentiais Pinpoint helps business customers find software applications and other solutions that help solve specific business issues The following list displays the top results for Windows Server 2012 R2 Essentials from the Microsoft Pinpoint website There are no applications available for Windows Server 2012 R2 Essentials on Microsoft Pinpoint in other regions at the Microsoft Pinpoint website Monitoring System Health and Alerts The Monitor page of the Dashboard includes tasks that help you view and manage the WD Sentinel server storage system To open the Monitor module click the Monitor icon on the navigation bar The Monitor module includes two tabs Health and Software Update and related tasks in the panel on the right Health Tab The Health tab and related tasks enable you to monitor the status of the storage drives RAID configuration power supplies temperatures fans CPU audible alerts and network connections WD SENTINEL DS5100 DS6100 33 ADMINISTRATOR AND MAINTENANCE GUIDE MANAGING THE WD SENTINEL SERVER DASHBOARD To open the Health tab click the Monitor icon on the navigation bar Wi EE Windows Server 2012 ja Ethernet 1 jp Ethernet 2 Al System Temperature System cru DO CPU Fan BG Sistem Fan Power Adapter Fl Power Supply 1 fe Power Supply 2 Audible Alerts OO U aremm Settin
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