Home

Western Digital WDBKXH3200ABKNESN Computer Drive User Manual

1. IT sg en Pictures Pate Manage network drive Decor amd Dhocarusect nebee rk davis Default Shure Help ane Supper i Properties 2 Under Computer Management Local click Device Manager gt Unknown Device and right click Update driver software EM Computer Management File Action View Help E Computer Management Local il System Tools gt 9 Task Scheduler gt B Event Viewer gt m Shared Folders d Local Users and Groups D E Performance aay Device Manager fis Storage cm Disk Management p Es Services and Applications WINT 32 gt Computer gt Disk drives gt Display adapters gt 8 DVD CD ROM drives b Bx Interface Devices gt IDE ATA ATAPI controllers p g IEEE 1394 Bus host controllers bcm Keyboards b Mice and other pointing devices p Monitors p Network adapters b Other devices ty Unknown devie X9 Ports COM amp LF b n Processors b E Sound video anc gt System devices b Unrversal Serial B Device Manager More Actions Update Driver Software Disable Uninstall Scan for hardware changes Launches the Update Driver Software Wizard for the selected device INSTALLING AN SES DRIVER 64 MY PASSPORT USER MANUAL 3 C
2. eR 55 Installing ari SES Driver 44a DR ORG CR CR 57 Installing on Windows XP Computers 57 Installing the Driver Automatically 57 Installing the Driver 59 Installing on Windows Vista 5 61 Installing the Driver Automatically 61 Installing the Driver 62 Installing on Windows 7 and Windows 8 5 64 TABLE OF CONTENTS iv MY PASSPORT USER MANUAL Compliance and Warranty 66 Regulatory Compliance 66 Glass B Informatics acude et cad x cA tee ror eda ee ead dede p 66 ICES 003 NMB 003 5 66 reve og tra a a E iar dc a Ped 66 GE Compliance For Europe u xs bue ge wee ead 66 KC Notice Republic of Korea only 67 Environmental Compliance 67 Warranty IntormatiQlgog u s sum ee
3. for EM POCHE DOCK c Dh iua derit pond Eae Vani ee m 9 Onthe Backup Plan Selection screen a Selectthe option for the type of backup that you want to run Category Finds and backs up all of the files of the selected categories on your computer File Backup Backs up files or folders that you select from a folder view of your computer s internal hard drive b Click Nextto display the initial Backup screen Figure 6 on page 11 10 On the initial Backup screen you can either your first backup See Backing Up Files on page 27 before clicking Start Backup After the backup completes click Continue to display the WD SmartWare Home screen Figure 7 on page 12 Skip the backup by clicking Skip Backup to display the WD SmartWare Home screen Figure 7 on page 12 CONNECTING THE DRIVE AND GETTING STARTED 9 MY PASSPORT USER MANUAL S 25 CB Passport Disanoabe s Parkem SHART Es Sabi ad sus check bo prede potenna dar adone Th completes within second or wo Perform as qu ck rise pries Tho fet ally up be d rires 35 media scan 1o sections This Test coutd hours fer drives Complete Dres Tea Figure 4 WD Drive Utilities Screen
4. tr 27 Helrevng FICS 32 How the Retrieve Function Works 32 micum 32 6 Locking Unlocking the Drive 36 Password Protecting the 36 Unlocking the DVS s us iet at B dm odes ue ca DOR 37 Unlocking the Drive with the WD Security or WD Drive Utilities software 38 Unlocking the Drive with the WD SmartWare 5 39 Unlocking the Drive with the WD Drive Unlock Utility 40 TABLE OF CONTENTS iii MY PASSPORT USER MANUAL hanging Your oe OR RU a etc a 41 Turning Off the Drive Lock 42 Managing and Customizing the Drive 43 Using the WD Quick View 43 Opening the WD SmartWare 43 Checking Drive Status soa asses du ot rac Er La Roa PED SUR ur aoe doa 44 Safely Disconnecting the 44 Monitoring a 2a vac doa ur anat quon ipo E ob ud gel oci 4
5. Passport Portable Hard Drive User Manual um U E Q 2 WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wdc com Accessing Online Support Visit our product support website at http support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get warranty product replacement RMA RMA status and data recovery information Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software WD Commu
6. hee eee estan PRAE SU AERA E 67 SSl VICO e saree eie Rob d ore ooa dde Se ee ean 67 Li rited WANE x xA SER ets 68 GNU General Public License 68 69 TABLE OF CONTENTS v MY PASSPORT USER MANUAL About Your WD Drive Welcome to your My Passport portable hard drive an elegant high capacity storage solution for all the chapters of your digital life Our latest edition features visual easy to use automatic continuous backup software and drive lock security protection My Passport offers high capacity in a sleek portable drive It features ultra fast USB 3 0 connectivity automatic backup software and password protection and hardware encryption to help protect your files from unauthorized use with plenty of room to store all your files This introductory chapter includes the following topics Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features Major features of the My Passport drive include Ultra fast transfer rates When connected to a USB 3 0 port My Passport lets you access and save files with blazing speed Reduce transfer time by up to three times when compared to USB 2 0 transfer time Performance may vary based on your hardware and system
7. Papert Zu Fac unity your dhas to keep from mccain your ies W WARNING WD cannot your If you forget your pahed you will To your L undersea Choose psaqwond 25 max Figure 5 WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED 10 MY PASSPORT USER MANUAL Backup Note The initial Backup screens only appear one time when you install the WD SmartWare software on your computer After that launching the software displays the Home Screen so you can choose what you want to do Backup m E Initial File Backup Screen Figure 6 Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED 11 MY PASSPORT USER MANUAL E IIT WE OI Utm 148 0 GB Total 511 5 Total 831 2 00 Before first backup Backin Elei ie OF Ci Pi 143 0 Total 931 5 Gi Total After first backup Figure 7 WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED 12 MY PASSPORT USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software It includes the following topics Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display All operational features an
8. Unlocking the Drive After you have created a password to keep others from accessing the files on your drive unless you selected the Enable auto unlock for user check box you will have to type your password to unlock the drive whenever You shut down and restart your computer e You disconnect and reconnect the drive to your computer Your computer exits the sleep mode You will have to do this even if you do not have the WD Security software installed on your computer Depending on the software configuration of your computer there are three ways to unlock the drive using either the e WD Security or WD Drive Utilities software e WD SmartWare software e WD Drive Unlock utility LOCKING AND UNLOCKING THE DRIVE 37 MY PASSPORT USER MANUAL Unlocking the Drive with the WD Security or WD Drive Utilities software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer starting either the WD Security or WD Drive Utilities software displays the Unlock Drive dialog Unlock Drive To continue you must unlock your My Passport drive Please provide your password Password Po Password hint Unlock Drive This happens either e Automatically if you only have only one locked My Passport drive connected to your computer When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported My Passport d
9. Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your computer s internal hard drive Selecting the backup volume to retrieve from Selecting the destination for retrieved files Selecting the files to retrieve from your My Passport drive See Figure 10 and Table 3 on page 22 for a brief functional description of the Retrieve tab displays WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 21 MY PASSPORT USER MANUAL Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Change Retrieve Folder Box and Browse Button Select a Destination for Retrieved Files Display ee Retrieve Files Option Buttons of t3 Retrieve Some Files Selection Box Start Retrieving Cancel Retrieving Toggle Button Select Content to Retrieve Display Figure 10 Retrieve Tab Displays Table 3 Retrieve Tab Functional Description Display Component Description Backed Up Volumes Lists the backed up volumes that are available to retrieve files from selection box on the selected My Passport drive You must select a backup volume before you can click Next to continue with the retrieve operation Change retrieve folder box By default the WD SmartWare software creates and uses a folder and Browse button named Retrieved Contents in the My Documents folder for your user name If you want to specify a different folder use the Browse functi
10. click Don t search online 3 Atthe Install the disc that came with your WD SES Device prompt click don t have the disc Show me other options os Haec Dicti Lert Eha plii arng i De lcu Faros the dac dar here nr INSTALLING AN SES DRIVER 62 4 Browse to Computer and a b C d Double click the Extras folder Select WD SES Device Driver Click Next Brew for software n your Saatchi dcs ooh an than T Ep mtu ie Mere Haara GES The for this device has been successtulho installed bera mar drei spears Per rtm c WO Grir Double click the My Passport drive MY PASSPORT USER MANUAL INSTALLING AN SES DRIVER 63 MY PASSPORT USER MANUAL Installing on Windows 7 and Windows 8 Computers After you physically connect the drive as shown in Figure 3 on page 5 use the Windows Computer Management utility to install the SES driver l Open All Programs and click Computer d Leung Started yf Pairt Vimus Meia Cerne Calculator p Notes Snippang A Rernnte esito Cennectian iei Salaire
11. handling precautions 4 icon Home tab displays 16 sleep timer 45 status check 44 Drive formats converting 3 Drive Settings drive erase 48 registration 45 security 36 sleep timer 45 E Environmental compliance China 67 Erase Drive dialog 48 Erasing the drive 48 FCC Class information 66 File History button 24 File history dialog 52 Flashing icon alerts 44 Full media scan 47 G GNU general public license 68 GPL software 68 H Handling precautions 4 Hardware 2 Help tab display Contact Us link 25 description 25 functional overview 14 Learning Center topic buttons 25 Online User Manuals link 25 Support link 26 Update Software button 26 WD Store link 26 Home tab displays description 14 drive content gauge 18 drive display scroll pointers 17 drive icon 16 functional overview 13 Internal drive selector box 16 your computer icon 16 INDEX 69 your computer s content gauge 17 ICES 003 NMB 003 compliance 66 Indicator light 3 Internal drive selector box Home tab dis plays 16 K Kit contents 2 L Launching WD SmartWare software 43 Learning Center topic buttons 25 LED indicator 3 Limited warranty 68 Online support accessing Online User Manuals link 25 Operating systems 2 3 P Password protecting your drive 36 CAUTION about lost passwords 36 Physical description 3 Precautions for handling 4 references button 24 options setting 53 Product features 1 Q Quick drive
12. phe n patas 25 ente LOCKING AND UNLOCKING THE DRIVE 36 MY PASSPORT USER MANUAL 2 Onthe Set Security dialog a f you have more than one supported My Passport drive connected to your computer select the one that you want to create a password for Type your password in the Choose a password box using up to 25 characters Retype your password in the Verify password box Type a hint to help remember your password in the Password hint box Select the Enable auto unlock for user check box if you want the WD Security software to remember your password for the selected drive on this computer Th Head the warning about the possibility of data loss if you forget your password Click the understand check box to signify that you accept the risk h Click Save Security Settings to save your password and enable hardware encryption for your drive 3 Click OK to close the Security has been enabled message CAUTION After creating a password the drive remains unlocked for as long as you continue your current work session Then the WD Security software e Locks the drive when you shut down your computer disconnect your drive or your computer goes into the sleep mode e Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive UNLESS you selected the Enable auto unlock for user check box when you created your password
13. 3i Program Files AUTOEXEC Friday April 25 2008 boot 21 Tuesday January 05 21 a CONFIG Friday April 25 2008 Friday December 18 21 Friday April 25 2008 4 MSDOS Friday April 25 2008 JF TNTDETECT Monday April 14 2008 E TL Amel 14 CHIETEC Gnginal File Location Controls retrieve operations by starting and canceling the retrieve WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 23 MY PASSPORT USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display File Vrglurances Abcut yn Rota Pit huma VA martes Amen EG Figure 11 Settings Tab Display Table 4 Settings Tab Functional Description Display Component Description File History button Displays the Set File History dialog for specifying the number of backup versions that you want to keep for each file Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for retrieved files Preferences button Displays the Set Preferences dialog for enabling disabling the option that automatically checks for software updates WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 24 MY PASSPORT USER MANUAL Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics an
14. Drive Checking Drive Health Erasing the Drive Restoring the WD Software and Disk Image Using the WD Quick View Icon After you have installed the WD SmartWare software the WD Quick View icon displays in the system tray portion of the Windows taskbar JE osoam You can use the icon to e Open the WD SmartWare software e Check the drive status e Safely disconnect the drive e Monitor icon alerts The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software If the WD SmartWare software does not start automatically you can start it by or right clicking the WD Quick View icon in the taskbar and selecting WD SmartWare About WO Quick view Safely remove Passport USB HDD WD Smartare e Clicking Start gt All Programs gt Western Digital gt WD SmartWare gt WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE 43 MY PASSPORT USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status and find out if the drive is locked by hovering the pointer over the WD Quick View icon in the taskbar WO QUICK sew Drive Name Volumes Used Locked Temperature My Passport USB 1 OOK Safely Disconnecting the Drive CAUTION To prevent data loss close all active windows and applications before shutting down or disconnecting the drive You can safely disconnec
15. Mame Date diagnostics 151 24 KB Thursday February 10 e Select the Show deleted files check box to display backed up files that have been deleted Show older files Show deleted files View a ses oj Hame Size Date E WD SmartWare Setup x85 8 45 MB Wednesday December D WDSmartWare MBALXM 1 55949 MB Wednesday January 26 135 88 MB Tuesday January 25 21 e Select the View icon to list individual files e To find a file type all or part of the file name the search box and press the Enter key to initiate the search To eliminate the search filter delete all of the text in the search box and press Enter Select the check boxes for the files or folders that you want to retrieve Click Start Retrieving During the retrieve e he Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location A Cancel Retrieving button is available for stopping the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means that all of the files you selected for the retrieve were not copied to the specified retrieve location In this case either a e Files Not Retrieved message provides the number of files that were retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were
16. application files e Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for a category type backup Hovering the pointer over a category displays the number of files in the category My Passport drive content After installing the WD SmartWare software before running your gauge first backup or copying any files to the drive the content gauge for your My Passport drive shows only a small number of files in the Additional Files category These are the system files and hidden files that your computer s operating system put there when you installed the drive After running a backup or copying files to the drive this content gauge shows all of the files in the same categories as the content gauge for your computer s internal hard drive see Your computer content gauge on page 17 Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays depending on how you want to select files to back up By category As shown in the content gauges Byfile As shown in the folder structure of your computer s internal hard drive Use the WD SmartWare Backup tab displays to select the files or categories of files that you want to back up and control the backup operation See Figure 9 and Table 2 on page 19 for a brief functional description of the Backup tab displays WD SMARTWARE SOF
17. configuration USB 3 0 and USB 2 0 compatibility With this single drive you get compatibility with your USB 2 0 devices today and the ultra fast speed of USB 3 0 when you are ready to step up to the next generation High capacity small design Offering up to 2 TB capacity in a compact drive My Passport is the ideal companion for anyone with lots of videos photos music and files that they want to protect and take on the road WD SmartWare Automatic continuous backup software works quietly the background to help protect your data using minimal PC resources Whenever you add or change a file it is instantly backed up WD Security Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access WD Drive Utilities Register your drive set the drive sleep timer run diagnostics and more using WD Drive Utilities USB powered Powered directly from the USB port on your PC No separate power supply is needed ABOUT YOUR WD DRIVE 1 MY PASSPORT USER MANUAL WD quality inside and out We know your data is important to you So we build the drive inside to our demanding requirements for durability shock tolerance and long term reliability Then we protect the drive with a durable enclosure designed for beauty and protection Important For the latest WD product information and news visit our website at http www westerndigital com For the l
18. described in Registering the Drive on page 45 Another way is to register online at http register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Rough handling shock or vibration can damage drives Always observe the following precautions when unpacking and installing your external storage product e Do not drop or jolt the drive e Do not move the drive during activity ABOUT YOUR WD DRIVE 4 MY PASSPORT USER MANUAL Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities WD Security and WD SmartWare software on your computer It includes the following topics Connecting the Drive Getting Started with the WD Software Connecting the Drive 1 Turn on your computer 2 Connect the drive to your computer as shown in Figure 3 3 Verify that the drive appears under My Computer in Windows Explorer 4 If a Found New Hardware screen appears click Cancel to close it The WD software installs the proper driver for your drive Your My Passport drive is now ready to use as an external storage device You can enhance its capabilities by installing the WD software that is on the drive WD Security e WD Drive Utilities WD SmartWare See Getting Started with the WD Software page 6 Figure 3 Connecting the My Passport Drive CONNECTIN
19. not retrieved Destination is full message means that your computer does not have sufficient disk space to complete the retrieve RETRIEVING FILES 35 MY PASSPORT USER MANUAL Locking and Unlocking the Drive This chapter includes the following topics Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive CAUTION The WD Security software uses your password to electronically lock and unlock your drive If you forget your password you will not be able to access the data that is on your drive or write new data to it You will have to erase the drive before you can use it again Use the WD Security software to e Create a password e Change a password e Eliminate the need for a password 1 Open the Set Security dialog by clicking either e he WD Security icon on your desktop if you created one when you installed the application Start gt All Programs Western Digital gt WD Apps gt WD Security Passport Gi Paseo F Sal your dre Do keep your Ses Y WARNING WD rete your yw pour poe will permanendy bose access your dala unaerstand
20. test 47 R Reformatting the drive 54 55 Register Drive dialog 46 Registering your drive 45 Regulatory compliance 66 Restoring the software disk image 51 54 Retrieve about retrieving files 32 destination option buttons 23 files option button 23 folder specifying 52 procedure 32 Retrieve Folder button 24 Retrieve some files selection box 23 Retrieve tab displays Backed Up Volumes selection box 22 Browse button 22 Change retrieve folder box 22 description 21 MY PASSPORT USER MANUAL functional overview 13 Retrieve destination option buttons 23 Retrieve files option buttons 23 Retrieve some files selection box 23 Start Cancel Retrieving toggle button 23 RoHS 67 Run Diagnostics dialog 47 5 Safety compliance 66 Service 67 Set file history dialog 52 preferences dialog 53 retrieve folder dialog 53 sleep timer dialog 45 Settings tab displays description 24 File History button 24 functional overview 14 Preferences buttons 24 Retrieve Folder button 24 SMART status check 46 Software Settings preferences 53 retrieve folder 52 Software GPL 68 S pace available 44 Start Cancel Retrieving toggle button 23 Start Stop Backup toggle button 21 Settings See Drive Settings Status check 44 Support link 26 Switch to Category File Backup toggle button 21 System compatibility 2 file category defined 18 T Technical support contacting ii Temperature check 44 U Unlocking the drive 37 from the virtual CD 39 44 with the WD Se
21. to retrieve backed up files from your My Passport drive and copy them to either e heir original locations on your computer Aspecial retrieve folder Retrieve is generally a five step process 1 Select the My Passport drive to retrieve files from on the Home screen 2 Select the backup volume that you want to retrieve files from 3 Specify the destination where you want to copy the retrieved files either a special retrieve folder or their original locations opecify what you want to retrieve either individual files folders or everything 5 Retrieve the files Retrieving Files l On the Home screen a If your computer has more than one internal hard drive or drive partition use the internal drive selector box under your computer icon to select the one that you want to copy retrieved files to b If you have more than My Passport drive connected to your computer select the one that has the files you want to retrieve MYDESKTOP My My Passport Essential 2 Click the Retrieve tab to display either the Select a destination for retrieved files dialog Select a volume to retrieve from dialog See Figure 10 on page 22 RETRIEVING FILES 32 IF you have Created a single backup on the selected My Passport drive from your computer Created multiple backup volumes on the selected My Passport drive from either e Different internal hard drives or hard drive portions on
22. without any action on your part just make sure to leave your My Passport drive connected to your computer Note Automatic backup protection is continuous for as long as your My Passport drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before Backing Up Files On the Home screen a lf you are going to back up files by category AND your computer has more than one internal hard drive or drive partition use the internal drive selector box under your computer icon to select the one that you want to back up first b If you have more than one My Passport drive connected to your computer select the one that you want to back up files to MYDESKTOP My es My Passport Essential 2 Click the Backup tab to display the Backup screen see Figure 9 on page 19 BACKING UP FILES 27 3 On the Backup screen IF you want to back up on the internal hard drive All of the categories of files Selected categories of files All of the files and folders Selected files or folders MY PASSPORT USER MANUAL THEN Proceed to step 4 Skip to step 5 Skip to step 6 on page 29 Skip to step 7 on page 30 4 To back up all of the categories of files on the internal hard drive a Verify that the backup mode is category and that Ready to
23. your computer e Different computers Not run a backup on the selected My Passport drive MY PASSPORT USER MANUAL THEN the WD SmartWare software displays the Select a destination for retrieved files dialog Lich pa Dow Proceed to step 3 on page 34 Select a volume to retrieve from dialog with the available volumes listed in the Backed Up Volumes selection box Racked Up Volumes Original Computer Original Volume M YDESKTOP CA 5 2771 nor Glo p AP L 1 In this case a In the Backed Up Volumes selection box select the volume that you want to retrieve files from b Click Next to display the Select a destination for retrieved files dialog C Proceed to step 3 on page 34 The Select a volume to retrieve from dialog with nothing listed in the Backed Up Volumes selection box Backed Up Volumes Original Computer Original Volume You cannot retrieve files from a drive that does not have a backup volume Click the Home tab and return to step 1 b on page 32 to select the My Passport drive that has the files you want to retrieve RETRIEVING FILES 33 MY PASSPORT USER MANUAL 3 On the Select a destination for retrieved files dialog IF you want to copy your retrieved files to Their original locations on your computer s internal hard drive THEN select option To the Original Places Note The To the Orig
24. 4 Setting the Drive Sleep 45 Registering th DIV Gy era atus aca RU RC some x mtb Rea a dacs S de 45 Ghecking Drive Healt uuu gen po o oe dedo do ce d ao io d 46 Erasing ID iu eol ate ot a rats 48 Using the Drive Erase Function 48 Using the WD Drive Unlock Utility Jie cx te di a cee oe eos 49 Restoring the WD Software and Disk Image 51 Managing and Customizing the Software 52 Specifying the Number of Backup 5 5 52 Specifying a Different Retrieve Folder 52 Checking for Software 5 53 Uninstalling the WD 53 Using the Drive with 54 Reformatting the Drive Rae dot EO CE Eod edic eti acu boni aide o de 54 Restoring the WD Software and Disk Image 54 Installing the Drive Mac Computers 54 Troublesnoolllig Pew eee Ru 55 Installing Partitioning and Formatting the 55 Frequently Asked QUGSIOTS
25. Click the Settings tab to display the Software Settings screen see Figure 11 on page 24 MANAGING AND CUSTOMIZING THE SOFTWARE 52 MY PASSPORT USER MANUAL 3 On the Software Settings screen click Retrieve Folder to display the Set Retrieve Folder dialog Set Retrieve Folder The current retrieve folder CADocuments and Settingsv amp dministrator Retrieved Filesi If you want to change this folder specify the new folder below CADocuments and Settings Administr Browse 4 On the Set Retrieve Folder dialog a Click Browse and use the browse function to identify the new retrieve folder b Click Apply Checking for Software Updates When enabled the Preferences option checks for software updates each time you reconnect your My Passport drive to your computer This ensures that you are always using the most recent software version 1 Click the Settings tab to display the Software Settings screen see Figure 11 on page 24 2 On the Software Settings screen click Preferences to display the Set Preferences dialog Set Preferences Select automation options Automatically check for WO SmartWare software updates 3 Onthe Set Preferences dialog select or clear the Automatically check for WD SmartWare software updates check box to enable or disable the Preferences option Uninstalling the WD Software To uninstall software Click Start gt All Programs gt Western Digital gt WD
26. G THE DRIVE AND GETTING STARTED 5 MY PASSPORT USER MANUAL Getting Started with the WD Software After you have connected the drive to your computer an installation wizard quickly gets you started with the WD software that is on the drive WD Security WD Drive Utilities e WD SmartWare l Use your computer s file management utility to open the My Passport drive listing and double click the WD Apps Setup file File Edit View Favorites Tools Help a Search Eraser ly E X 2 Folders Mame Size Date Modified B Desktop Extras File Folder 1212712012 11 30 AM G My Documents Locale File Folder 1212712012 11 30 E X My Computer My Passport Apps For File Falder 1212712012 11 30 AM Se DS CO System Volume Information File Folder 12 27 2012 11 42 E 4 DVD RAM Drive D User Manuals File Falder 12 27 2012 11 30 AM Passport F Apps For Windows File Falder 12 27 2012 11 30 Extras eo WD Apps Setup exe 4 125 KB Application 61 13 2012 4 53 PM Locale ic Passport Apps System Volume Information User Manuals WD Apps For Windows The Setup Wizard will install WD Apps an your computer Click Next ta continue ar Cancel to exitthe Setup Wizard Cancel CONNECTING THE DRIVE AND GETTING STARTED 6 MY PASSPORT USER MANUAL 3 Read the license agreement select the accept the terms of
27. MA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via http support wdc com warranty policy asp WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession COMPLIANCE AND WARRANTY INFORMATION 67 MY PASSPORT USER MANUAL Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appear
28. Passport drive Clicking Switch to File Backup displays a folder structure view that you can use to specify individual files or folders that you want to back up App Ceampes Note The folder structure displaces the content gauge for your computer on the Backup tab display In file mode the initial default configuration of the WD SmartWare software is with none of the files folders selected for backup After selecting the files or folders that you want to back up clicking Apply Changes updates the content gauge for your My Passport drive e Revert clears your recent selections and redisplays the prior applied configuration Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 20 MY PASSPORT USER MANUAL Table 2 Backup Tab Functional Description Continued Display Component Description Start Stop Backup toggle Controls backup operations by starting and stopping the backup button Switch to Category File Switches the backup mode between categories and individual Backup toggle button files e Category mode Backs up files according to their categories as shown in the content gauges for your computer and your My Passport drive The button name is Switch to File Backup when the backup mode is category e File mode Backs up files according to their folder structure on your computer The button name is Switch to Category Backup when the backup mode is file Retrieve Tab Displays
29. SmartWare WD SmartWare Unistall WD SmartWare WD Drive Utilities WD Apps gt Uninstall WD Drive Utilities WD Security WD Apps gt Uninstall WD Security You can also use your computer operating system s Add or Remove Programs function to uninstall the WD software Important Uninstalling the WD SmartWare software deletes all existing backup job configurations You must restart the backup job manually after reinstalling the software See Backing Up Files on page 27 MANAGING AND CUSTOMIZING THE SOFTWARE 53 MY PASSPORT USER MANUAL Using the Drive with a Mac The My Passport drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems To use the drive on Mac OS X operating systems and to use Time Machine if you want you must reformat the drive to a single HFS J partition This chapter includes the following topics Reformatting the Drive Restoring the WD Software and Disk Image Installing the Drive on Mac Computers Reformatting the Drive CAUTION Reformatting the drive erases all its contents If you have already saved files on the drive be sure to back them up before reformatting it Go to http support wdc com and refer to Knowledge Base answer ID 3865 for information about reformatting the drive See Troubleshooting page 55 for more information about reformatting a drive Restoring the WD Software and Disk Image In addition to deletin
30. TWARE FUNCTIONAL OVERVIEW 18 MY PASSPORT USER MANUAL Backup by Category Display Backup by Files Display Your Computer My Passport Drive Content Gauge Content Gauge My Pavasari 1 i phare ies 418 81 T nad V ou Bones i Category File Backup Advanced Backup Area Start Stop Backup Toggle Button Toggle Button Figure 9 Backup Tab Displays Table 2 Backup Tab Functional Description Display Component Description Your computer content as the content gauge for your computer s hard drive on the gauge Home tab display See Your computer content gauge on page 17 My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display See My Passport drive content gauge on page 18 Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 19 MY PASSPORT USER MANUAL Table 2 Backup Tab Functional Description Continued Display Component Advanced backup area Description In category mode the initial default configuration of the WD SmartWare software is to back up all of your files In this configuration the advanced backup area is blank Clicking Advanced View displays a backup files selection box that you can use to specify the categories of files that you want to back up Clicking Apply Changes in the backup files selection box updates the content gauge for your computer and your My
31. and install driver software recommended Windows will quide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device er log Don t show this message again for this device Your device will not function until you install driver software Cancel 3 Found New Hardware WD SES Device wizard screen click Yes search online this time only to allow Windows Vista to connect to Windows Update Hinithear D SES Done Windows Vista automatically Connects to Windows Update e Finds downloads and installs the SES driver INSTALLING AN SES DRIVER 61 MY PASSPORT USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install the driver manually 1 On the Found New Hardware wizard screen click Locate and install driver software 7 Found New Hardware Windows needs to install driver software for your WD SES Device USB Device Locate and install driver software recommended Windows will quide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device er log on Don t show this message again for this device Your device will not function until you install driver software Cancel 2 On the Found New Hardware WD SES Device wizard screen
32. aphic representation and name of the My Passport drive connected to your computer If you have more than one My Passport drive connected to your computer left click the drive icon for the one that you want to use for backup and retrieve functions The WD SmartWare software highlights your selection with a light blue shadow background SS Selected My Passport Drive My Passport My Passport Essential Right clicking the drive icon displays a menu with options for Open To display the drive listing in Windows Explorer e Properties display the Windows Drive Properties dialog e Safely remove To prepare your system to disconnect the drive Properties My Pass Open MY PASSP Safely remove Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 16 MY PASSPORT USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Description Drive display scroll Not shown in Figure 8 on page 15 pointers One installation of the WD SmartWare software supports as many My Passport drives as you system can handle When the number of connected drives exceeds the display capacity the WD SmartWare software displays left right drive display scroll pointers for viewing all of them e My Passoort Essential My Passport 2 Scroll Pointers Your computer content The content gauge for your computer s internal hard drive shows gauge all of your files that are available for a cat
33. atest software firmware and product documentation and information go to http support wdc com downloads Kit Contents As shown in Figure 1 your My Passport drive kit includes the following e My Passport portable hard drive e USB 3 0 cable e Quick Install Guide e WD SmartWare WD Security and WD Drive Utilities software included on the drive USB 3 0 Cable My Passport Quick Install Guide Portable Hard Drive Figure 1 My Passport Drive Kit Components Optional Accessories For information about optional accessories for WD products visit US http www shopwd com or http www wdstore com Canada http www shopwd ca or http www wdstore ca Europe http www shopwd eu or http www wdstore eu All others Contact WD Technical Support in your region For a list of Technical Support UR visit http support wdc com and see Knowledge Base answer Operating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with the following operating systems Windows Mac OS X e Windows XP e Leopard Windows Vista e Snow Leopard e Windows 7 e Lion e Windows 8 e Mountain Lion ABOUT YOUR WD DRIVE 2 MY PASSPORT USER MANUAL The WD SmartWare software is compatible with the following operating systems Windows e Windows XP e Windows 7 e Windows Vista e Windows 8 Compatibility can vary depending on hardware configuration and operating syst
34. copy the retrieved files e Files that you want to retrieve See Retrieve Tab Displays on page 21 Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 13 MY PASSPORT USER MANUAL The tab display Provides Settings Buttons for opening dialogs to e Specify the number of backup versions that you want to keep for each file e Specify a different destination folder for retrieved files e Automatically check for WD SmartWare software updates See Settings Tab Display on page 24 Help Instant access to e Detailed information about backing up and retrieving files and making your software setup selections e WD Customer Support and software update services See Help Tab Display on page 25 In each display the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected drives Note addition to the detailed Help tab information each WD SmartWare display provides easy access to abbreviated online help to quickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online help icon in the upper right corner of the display To close the info online help screen after reading the online help click the X icon in the upper right corner of the help screen Home Tab Display Use the WD SmartWare Home tab display to view hard drive content gauges and select e The internal hard dri
35. curity software 38 without the WD Security software 40 Update Software button 26 USB drive interface 3 INDEX 70 MY PASSPORT USER MANUAL W Warranty 67 WD service 67 SmartWare icon 43 Store link 26 technical support contacting ii Y Your computer content gauge Backup tab displays 19 content gauge Home tab displays 17 icon Home tab display 16 INDEX 71 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and My Passport are registered trademarks and My Passport Essential WD SmartWare and Data Lifeguard are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2013 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705063 A02 Jan 2013
36. d capabilities of the WD SmartWare software are presented in five tab selected screen displays where The tab display Provides Home Five tabs and content gauges showing the total capacity and category structure of your computer s internal hard drive and each supported external drive connected to it If your computer has more than one e Internal hard drive or multiple hard drive partitions then the WD SmartWare software displays a selector box that you can use to specify the one you want to work with e Supported external drive then the WD SmartWare software highlights the one you select to work with Home Tab Display on page 14 Backup One of two backup dialogs depending on the backup mode that you select he by category dialog provides content gauges showing the total capacity and category structure of your computer s internal hard drive and the external drive that you are working with e The by file dialog provides a folder view of your computer s internal hard drive for selecting the files and folders that you want to back up Each backup dialog also provides a e File category backup toggle button for switching between the two backup dialogs e Start stop backup toggle button for controlling the backup See Backup Tab Displays on page 18 Retrieve Three full screen dialogs for selecting the e Backup volume that you want to retrieve files from e Destination on your computer where you want to
37. d links to online support services See Figure 12 and Table 5 for a brief functional description of the Help tab display Tall ma about WD SmartWare software Learning Center ADT guod pin De Topic Buttons V Uo TR dix n po a 1 mum i he Operating compatibili Aier eee m PR 1 amd i B bee hae Hard dite supo Update Software Button prz T Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 12 Help Tab Display Table 5 Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to the WD Service amp Support Contact Us page at http support wdc com contact Learning Center topic Provide links to display the main Learning Center help topics buttons e Overview Backup e Retrieve e Manage amp Customize Online User Manuals link Uses your Web browser to connect to the user manual page for WD SmartWare manuals at http www wdc com wdproducts wdsmartware um asp There you can select and open the online version of the user manual for your My Passport drive Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 25 MY PASSPORT USER MANUAL Table 5 Help Tab Functional Description Continued Display Component Description Support link Us
38. drive and then click on Erase to continue understand E F 5 Read the warning and select the understand check box to signify that you accept the risk 6 Click Erase After the drive erase operation completes see Restoring the WD Software and Disk Image on page 51 Note Erasing the drive also removes your password If you used a password to protect your drive you will need to re create it after restoring the WD software and disk image See Password Protecting the Drive on page 36 MANAGING AND CUSTOMIZING THE DRIVE 50 MY PASSPORT USER MANUAL Restoring the WD Software and Disk Image In addition to deleting all of the data on your My Passport drive erasing or reformatting the drive also removes the WD software and all of the support files utilities online help and user manual files If you ever need to remove and reinstall the WD software on your computer or move the drive to another computer and install the software there you will need to restore the WD software and disk image on your My Passport drive To do this after you have erased or reformatted the drive go to http support wdc com and see Knowledge Base answer ID 7 MANAGING AND CUSTOMIZING THE DRIVE 51 MY PASSPORT USER MANUAL Managing and Customizing the Software This chapter includes the following topics Specifying the Number of Backup Versions Specifying a Different Retrieve Folder Checking for Software Updates Unins
39. driver found wall be _ each removable medi ocu CD FIOM v Inckade tis in Ihe senec wD SES Deos Don search will the diver bo raal Choot this option to pelect the device diver fiom ist Windows does nol guarantee that iret Chase ved be bee maton for vous hander 5 When the installation completes click Finish Found Mea Hardware Wizard Completing the Found New Hardware Wizard INSTALLING AN SES DRIVER 60 MY PASSPORT USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as shown in Figure 3 on page 5 the Found New Hardware screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware screen If they appear close them You can use the Found New Hardware screen to install the SES driver either e Automatically if your computer is connected to the Internet Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet l Verify that your computer is connected to the Internet 2 the Found New Hardware wizard screen click Locate and install driver software Found New Hardware Windows needs to install driver software for your WD SES Device USB Device Locate
40. e Figure 4 on page 10 2 If you have more than one supported My Passport drive connected to your computer select the one that you want to set 3 Click Sleep Timer to display the Sleep Timer dialog Sleep Timer set the amount of idle time before your drive goes into sleep mode Note OS settings might override this setting Set Sleep Timer After 30 minutes vt 4 Onthe Sleep Timer dialog a In the Set Sleep Timer box select the inactivity time interval at which you want to turn off the drive b Click Set Timer Registering the Drive WD Drive Utilities uses your computer s Internet connection to register your drive Registering the drive provides free technical support during the warranty period and keeps you up to date on the latest WD products 1 Make sure that your computer is connected to the Internet 2 Open the WD Drive Utilities application by clicking either e he WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start gt All Programs Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 10 3 If you have more than one supported My Passport drive connected to your computer select the one that you want to register MANAGING AND CUSTOMIZING THE DRIVE 45 MY PASSPORT USER MANUAL 4 Click Registration to display the Registration dialog Registration Register your drive to receive software update notifications and c
41. egory type backup against a blue background in six categories where This file category Includes files with these extensions Documents doc txt html ppt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav wma and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif png and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included file extensions search for answer ID 3644 in the WD Knowledge Base at http support wdc com Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 17 MY PASSPORT USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Description Your computer content Note that gauge continued e The System category shown against a dark gray background includes all of your operating system files that are not available for a category type backup including system files program files applications working files like tmp and log files and any files that are stored in a Temp folder When you select and run a file type backup the name of the System category changes to Excluded and it then includes all of the files that were not included in your file backup Because they change so frequently Outlook pst files are only backed up once every 24 hours This exclusion does not apply to other mail
42. em For highest performance and reliability always install the latest updates and service pack SP For Windows computers go to the Start menu and select Windows Update For Mac computers go to the Apple menu and select Software Update Disk Drive Format Your My Passport drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems If you want to use the drive with a Mac computer see Reformatting the Drive on page 54 and Troubleshooting on page 55 Physical Description As shown in Figure 2 the My Passport drive has A power activity LED indicator e AUSB 3 0 interface port cum SB 3 0 Interface SS Power Activity LED Figure 2 My Passport Drive Power Activity LED The power activity LED shows the drive s power state as follows LED Appearance Power State Activity On steady Idle Fast flashing approximately 3 times per second Activity Slow flashing approximately every 2 5 seconds System standby USB 3 0 Interface USB 3 0 supports data transfer rates up to 5 Gb s and is backward compatible with USB 2 0 Connection to a USB 2 0 port transfers data at up to 480 Mb s ABOUT YOUR WD DRIVE MY PASSPORT USER MANUAL Registering Your Drive Always register your My Passport drive to get the latest updates and special offers You can easily register your drive using the WD Drive Utilities software as
43. es your Web browser to connect to the WD Service amp Support Home page at http support wdc com Update Software button Uses your Web browser to compare the versions of your WD SmartWare software and the firmware of the selected My Passport drive with the most recent available versions If updated software or firmware is available the WD SmartWare software prompts you do download and install it WD Store link Uses your Web browser to connect to the WD online store at http store westerndigital com store wdus WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 26 MY PASSPORT USER MANUAL Backing Up Files This chapter includes the following topics How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up all of your important data files to your My Passport drive music movies photos documents email and other files After the WD SmartWare software categorizes the different types of files on your computer s internal hard drive clicking the Start Backup button backs all of them up Or you can select specific files folders or categories of files to back up After performing a backup the WD SmartWare software protects your files by backing up any e New file that is created on or copied to your internal hard drive e Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you
44. for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital COMPLIANCE AND WARRANTY INFORMATION 68 Index A Accessories optional 2 Advanced backup area Backup tab dis plays 20 Alerts flashing icon 44 B Backed Up Volumes selection box 22 Backup about backing up files 27 files content box 28 29 30 procedure 27 Backup tab displays advanced backup area 20 description 18 drive content gauge 19 functional overview 13 Start Stop Backup toggle button 21 S witch to Category File Backup toggle button 21 your computer s content gauge 19 Box contents 2 Browse button Retrieve tab displays 22 C CAUTION about erasing the drive 48 lost passwords 36 preventing data loss when disconnect ing 44 your unlocked drive 37 41 Change retrieve folder box Retrieve tab displays 22 China RoHs 67 Compatibility with operating systems 2 3 Compliance 66 Contact Us link 25 Content gauge Backup tab displays 19 drive 18 your computer s 17 your computer s Backup tab displays 19 Converting drive format 55 Creating a password 36 D Disconnecting the drive 44 Disk image downloading and restoring 51 54 Drive MY PASSPORT USER MANUAL content gauge Backup tab displays 19 content gauge Home tab displays 18 diagnostics and status checks 46 47 disconnecting from a PC 44 display scroll pointers Home tab dis plays 17
45. g all of the data on your My Passport drive reformatting the drive also removes the WD software and all of the support files utilities online help and user manual files If you want to duplicate the drive management and drive lock features on your Mac computer you can download and install the Mac versions of the WD Security and WD Drive Utilities software The WD SmartWare software is not available for use with Mac computers for this model of My Passport drive After you have reformatted the drive for Mac computers go to http support wdc com and see Knowledge Base answer ID 7 Installing the Drive on Mac Computers After you have reformatted the drive for use on Mac computers 1 Turn on your computer 2 Connect the drive to your computer using the USB 3 0 cable as shown in Figure 3 on page 5 3 After connecting the drive verify that the My Passport icon displays on your desktop 4 f you have downloaded and are going to install the WD Security and WD Drive Utilities software see Connecting the Drive and Getting Started in the My Passport for Mac User Manual that is on the drive USING THE DRIVE WITH A MAC 54 MY PASSPORT USER MANUAL Troubleshooting This chapter includes the following topics Installing Partitioning and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product refer to this troubleshooting section or visit our support website at http suppor
46. gories selection box e Clear the check boxes for the categories of files that you want to exclude from the backup Asrequired select the check boxes for the categories of files that you want to include in the backup d Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive e Click Start Backup to begin backing up the selected categories of files and skip to step 8 on page 30 6 To back up all of the files and folders on the internal hard drive a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup screen If the backup mode is category and Ready to perform category backup appears there then click the Switch to File Backup button and OK on the Switching Backup Plan dialog b In the backup by files selection box select the check box for your computer s internal hard drive If your computer has more than one internal hard drive select the check box for each one c Click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive d Click Start Backup to begin backing up all of files and folders on the internal hard drive and skip to step 8 on page 30 BACKING UP FILES 29 MY PASSPORT USER MANUAL 7 backup selected files or folders a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left co
47. heck is a pass or fail evaluation of the drive s condition MANAGING AND CUSTOMIZING THE DRIVE 46 MY PASSPORT USER MANUAL Quick Drive Test Your My Passport drive has a built in Data Lifeguard diagnostic utility that tests the drive for error conditions The quick drive test checks the drive for major performance problems The result of a quick drive test is a pass or fail evaluation of the drive s condition e Complete Drive Test The most comprehensive drive diagnostic is the complete drive test It tests every sector for error conditions and inserts bad sector markers as required The best time to run the drive diagnostics and status checks is on a regular basis before you encounter any problems with your drive And because they are so fast running the quick SMART status check and the quick drive test provides a high level of assurance with minimal inconvenience Then run all three whenever you encounter disk error conditions when writing or accessing files 1 Open the WD Drive Utilities application by clicking either e he WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 10 2 If you have more than one supported My Passport drive connected to your computer select the one that you want to check 3 Click Diagnostics to display the Diagnostics dialog Diagnostic
48. in the folder Click Apply Changes to create a custom backup plan and update the content gauge for your My Passport drive Note Clicking Revert clears your recent selections and redisplays the prior applied configuration Click Start Backup to begin backing up the selected files or folders and proceed to step 8 8 During the backup A progress bar and message indicate the amount of data that has been backed up For a category backup the blue background in the content gauge for your computer s internal hard drive changes to yellow amber for all of the files that have not yet been backed up The gray background for categories or files in the content gauge for your My Passport drive changes to blue as the backup completes You can continue to set up your drive or perform any other functions because the WD SmartWare software backs up your files in the background The Start Backup toggle button changes to Stop Backup for stopping the backup see step 10 on page 31 BACKING UP FILES 30 MY PASSPORT USER MANUAL 9 Appearance of a backup successfully finished message means that the backup completed normally If any files could not be backed up the WD SmartWare software displays a e Caution message indicating the number of files involved e View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up If you can
49. inal Places option is not available if you selected a backup volume from another computer at step 2 on page 32 A retrieved content folder In a Retrieved Content Folder The default folder is Retrieved Contents in the My Documents folder for your user name If you want to specify a different folder a Click Browse and use the browse function to identify the new folder b Click Apply to save and implement the new folder specification 4 Click Next to display the Select content to retrieve dialog IF you want to retrieve from the selected backup volume All of the files THEN select the Retrieve All Files option and skip to step 6 on page 35 v Retrieve All Files All the data from this backup will be retrieved from your MYDESKTOP C volume including files you have previously deleted and the most current version of each file Selected files or folders Retrieve Some Files option to open the Retrieve Some Files selection box and proceed to step 5 on page 35 RETRIEVING FILES 34 5 MY PASSPORT USER MANUAL In the Retrieve Some Files selection box navigate through the folder structure to find the files you want You can also use the search box by typing the name or partial name of the file or folder e Select the Show older files check box to display the different backed up versions of your files E zi 1 Show older files Show deleted files Q
50. ing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wdc com warranty policy asp accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connectio
51. lick Browse my computer for driver software iiri de eeu want bo fot cement Seen for updated driver galt pee eg p T ee iced Pe dom ELE RR Md ml ole peu Pe Dee amp mug li asa phism oe eee 4 Browse to Computer double click the My Passport drive double click the Extras folder and select WD SES Device Driver Browse for driver software on your computer Search for drreer in h ah Let me pick trom list of devioe drivers Than seres irreer compatible with the dice and all direi tolerate wy Pac dri the device Coa 5 Click Next 6 When the installation completes click Close Windows has sucoessfFully updated your driver software c ND SES Dee INSTALLING AN SES DRIVER 65 MY PASSPORT USER MANUAL Compliance and Warranty Information This appendix includes the following topics Regulatory Compliance Environmental Compliance China Warranty Information GNU General Public License GPL Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro
52. mation CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe COMPLIANCE AND WARRANTY INFORMATION 66 MY PASSPORT USER MANUAL KC Notice Republic of Korea only Environmental Compliance China SEI TG SR ITI LE LU ERM Pb Hg Cd ew VD NN NN M X wa uss e O o O O o O O BEA SEI GE VAT ER PU SJ T11363 2006 fy ERE RB X RANA SER SPI B Ib EVE 735 ST T11363 2006 E ER EMI H 3E 2 EY RR EE Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at http support wdc com warranty policy asp for information on how to obtain service or a Return Material Authorization R
53. n connected to a USB 1 1 port or hub a USB 3 0 or USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps If your system includes a PCI Express slot you can achieve USB transfer rates by installing a PCI Express adapter card Contact the card manufacturer for installation procedures and more information TROUBLESHOOTING 56 MY PASSPORT USER MANUAL Installing an SES Driver If you do not install the WD software you need an SES driver installed on Windows computers to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer Note The SES Driver is installed automatically when you install the WD software This appendix includes the following topics Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows XP Computers After you physically connect the drive as shown in Figure 3 on page 5 the Found New Hardware Wizard screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware Wizard screen If they appear close them You can use the Found New Hardware Wizard to install the SES driver either Automatically if your computer is connected to the Internet e Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your c
54. n with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from http support wdc com download gpl or obtained on CD for a nominal charge from http support wdc com download gpl or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at http www gnu org and may also be found at http support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible
55. nity Share your thoughts and connect with other WD users Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK AWDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 465 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 0120 994 120 00531 65 0442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number is available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY PASSPORT USER MANUAL Table of Contents WD Service and SuppOLE o iuo ox 0 redeo Me i Accessing Online Support 22 0 0 bed Contacting WD Technical 1 About Your WD Drive CA P Cic i 1 Feat es 3 nee dou scd gigs 1 SUE eE 2 Op
56. not determine why some of your files were not backed up try e Saving and closing all of your open files e Closing all running applications including your email program and Web browser Important Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup The best long term solution would be to relegate the drive to long term archive storage and a Click the Help tab b Click the WD Store link to view the Western Digital Online Store website Click External Hard Drives and select the best drive to suit your future requirements 10 If you clicked Stop Backup at step 8 the Stop backup confirmation message reminds you that the WD SmartWare software runs your backup job in the background so you can continue using your computer for other things during the backup To continue click either Continue Backup to disregard your request and resume the backup e Stop Backup to follow through with your request and stop the backup 11 If you backed up files by category and your computer has more than one internal hard drive or multiple drive partitions repeat the backup procedure for each one BACKING UP FILES 31 MY PASSPORT USER MANUAL Retrieving Files This chapter includes the following topics How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you
57. omputer must be connected to the Internet l Verify that your computer is connected to the Internet 2 Onthe Found New Hardware Wizard screen select Yes this time only to allow Windows XP to connect to Windows Update Found New Hardware Wizard Welcome to The Found Now Hardware Wizard esl bie cument and updated Bu kokra ci qua un Fe hadrat ri DU un Ihe Laodate web 136 eth vour Lr Woke cornet bo ridurre Upelale hy teach ah beer Hors unii Cy Yer now and every bre connect dence Ha ret this pese Lbck Next lo doine 3 Click Next to continue INSTALLING AN SES DRIVER 57 MY PASSPORT USER MANUAL 4 Select Install the software automatically and click Next kounid Hew Hardware Wizard This you install Wi SES Denta USE Doce you hadwaw came walh an nr disk insert cda vau vend he lo do hom Est or location A dwanced Dich Fir bo Completing the Found New Hardware Wizard The has Frished rialing the lor e WD SES Fine cure vnnd INSTALLING AN SES DRIVER 58 MY PASSPORT USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet ins
58. on and click Apply Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 22 MY PASSPORT USER MANUAL Table 3 Retrieve Tab Functional Description Continued Display Component Retrieve destination option buttons Retrieve files option buttons Retrieve some files selection box Start Cancel Retrieving toggle button Description Specify the location on your computer s internal hard drive where you want to copy the files retrieved from the selected My Passport drive To the Original Places copies the retrieved files to the same location that they were backed up from Retrieved Content Folder copies all of the retrieved files to a single folder By default the Retrieve Some Files option is selected and the WD SmartWare software displays the Retrieve Some Files selection box that you can use to find and retrieve only selected files or folders Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected My Passport drive Displays all of the files from the selected backup volume on the selected My Passport drive in a folder structure with check boxes for selecting individual files or folders Retrieve Some Files Show older files Show deleted files view Q irc Date Documents and Settings b C 2 1386 J Intel 1
59. perform category backup appears at the upper left corner of the Backup screen If the backup mode is file and Ready to perform file backup appears there then click the Switch to Category Backup button and OK on the Switching Backup Plan dialog b Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected Advanced View Name Size Documents Movies Music Other Pictures c Asrequired select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive d Click Start Backup to begin backing up all categories of files on the internal hard drive and skip to step 8 on page 30 5 backup selected categories of files a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup screen If the backup mode is file and Ready to perform file backup appears there then click the Switch to Category Backup button and OK on the Switching Backup Plan dialog BACKING UP FILES 28 MY PASSPORT USER MANUAL b Click Advanced View to open the backup by categories selection box Advanced View Size Documents 112 32 MB Mail 218 51 KH v Movies 142 37 MB v Music 1 32 MB Other 1 44 GB Pictures 725 01 MB c In the backup by cate
60. rive a yir Poel iro mmi Pr THVCZ bir lue H T via Ps bated Mabe AN aa b serial biu 2 your password the Password box 3 Click Unlock LOCKING AND UNLOCKING THE DRIVE 39 MY PASSPORT USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password protected drive to a computer that does not have the WD SmartWare WD Security or WD Drive Utilities software installed you can use the WD Drive Unlock utility to unlock the drive there The Drive Unlock utility is on a virtual CD drive that appears under My Computer in the Windows Explorer display To unlock the drive 1 Start the WD Drive Unlock utility by either e Using your computer s file management utility to open the WD Unlocker virtual CD and double clicking the Unlock exe file e Clicking Start My Computer and double clicking the WD Unlocker virtual CD icon under Devices with Removable Storage Passport 931 GB WXD1A5115409 Your My Passport drive is locked Ta Unlock your drive please enter the drive password below Password Pasanmord hint 2 Onthe WD Drive Unlock utility screen a your password in the Password box b Select the Enable auto unlock for user check box if you want WD Drive Unlock to remember your password on this computer Click Unlock Drive At the Your drive is now unlocked message click Exit to close
61. rive connected to your computer To unlock the drive 1 If you do not see the Unlock Drive dialog click either e The WD Security desktop shortcut icon if you created one when you installed the application or Start gt All Programs gt Western Digital gt WD Apps gt WD Security The WD Drive Utilities icon on your desktop if you created one when you installed the application or Start All Programs Western Digital WD Apps WD Drive Utilities 2 If you have more than one supported My Passport drive connected to your computer select the one that is locked to display the Unlock Drive dialog 3 On the Unlock Drive dialog a your password in the Password box b Click Unlock Drive LOCKING AND UNLOCKING THE DRIVE 38 MY PASSPORT USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer unless you selected the Enable auto unlock for user check box when you created your password the WD SmartWare software displays a Drive is locked message in place of the content gauge for your My Passport drive Drive is locked Click the above drive image to unlock drive To unlock the drive with WD SmartWare software 1 If the WD SmartWare Unlock your drive dialog does not appear automatically click the drive image above the Drive is locked message to display it WD Smart Ware Unlock your d
62. rner of the Backup screen If the backup mode is category and Ready to perform category backup appears there then click the Switch to File Backup button and OK on the Switching Backup Plan dialog In the backup by files selection box click the pointers to open the folder structure Folder intemet E LJ LJ Connection Wizard 2 hmmapi dll 57 00 KB Application Extension EJ en US ieSprops propdesc 2 59 KB PROPDESC File J LJ MUI J 4 41 00 KB Application Extension SIGNUP i4 amp iedvtool dll 726 00 Application Extension LJ 2 Ipswitch m 18 00 KB Application LJ Java dtl 242 DD KB Application Extension Messenger 523 84 KB Application LJ Microsoft im iexplore mui 12 00 KB MUI File microsoft frontpage i al dll 509 00 KB Application Extension LJ Microsoft Silverlight 4 jgdebuggeride dll 118 50 KB Application Extension LJ Microsoft SOL Server Compe a 5 115 50 Application Extension 1 Microsoft Sync Framework jeprafilerui 228 50 KH Application Extension LJ Movie Maker l 5 347 49 KB Application Extension LJ Mozilla Firefox sqmapi dil 131 00 KB Application Extension Select the check boxes for the individual files or folders that you want to back up Note that selecting a folder check box automatically selects all of the subfolders and files
63. s Perform a SMART Self Monitoring Analysis and Reporting Technology status check to predict a potential drive failure This status check completes within a second or two SMART Status Perform a quick drive self test This test typically takes up to 2 minutes to complete Quick Drive Test Perform a full media scan to detect bad sectors This test could take hours for large drives Complete Drive Test 4 Onthe Diagnostics dialog click the button for the test that you want to run SMART Status Quick Drive Test Complete Drive Test MANAGING AND CUSTOMIZING THE DRIVE 47 MY PASSPORT USER MANUAL Erasing the Drive CAUTION Erasing your drive permanently deletes all of the data on the drive Always make sure that you no longer need any of the data on your drive before erasing it Note Erasing the drive also deletes the WD software and all of the support files utilities and user manual files You can download these to restore your My Passport to its original configuration after erasing the drive WD Drive Utilities provides two ways to erase your drive depending on whether your My Passport drive is locked or not IF your drive is AND you THEN see Not locked Want to erase the drive Using the Drive Erase Function in the next section Locked Have forgotten or lost your password Using the WD Drive Unlock and must erase the drive Utility on page 49 Using the Drive Erase F
64. t recognized correctly unless USB 3 0 or USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Why won t my computer boot when connect my USB drive to the computer before booting Depending on your system configuration your computer might try to boot from your WD portable USB drive Refer to your system s motherboard BIOS setting documentation to disable this feature or visit http support wdc com and see Knowledge Base answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 3 0 or USB 2 0 adapter card or a system that does not support USB 3 0 or USB 2 0 TROUBLESHOOTING 55 gt MY PASSPORT USER MANUAL How do determine whether or not my system supports USB 3 0 or USB 2 0 Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 3 0 or USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Hefer to your motherboard or system manual for more information What happens when a USB 3 0 or USB 2 0 device is plugged into a USB 1 1 port or hub USB 3 0 and USB 2 0 are backward compatible with USB 1 1 Whe
65. t the drive by either e Left or right clicking the WD Quick View icon in the taskbar and then clicking the Safely remove option for your My Passport drive About WD Quick view Safely remove My Passport USB HDD K WO Smartare e Hight clicking the drive icon on the WD SmartWare Home screen and then clicking the Safely remove option Open Properties You might hear the drive power down Wait for the power activity LED to turn off before disconnecting the drive from the computer Monitoring Icon Alerts The WD Quick View icon in the taskbar flashes to indicate drive status IF the WD SmartWare icon flashes THEN the drive mightbe Green and white Locked or in a format that the WD SmartWare software does not understand non Windows format in a Windows environment Red and white Overheated Power down the drive and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support MANAGING AND CUSTOMIZING THE DRIVE 44 MY PASSPORT USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long term wear on the drive 1 Open the WD Drive Utilities application by clicking either e he WD Drive Utilities desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities Se
66. t wdc com and search our knowledge base for more help Installing Partitioning and Formatting the Drive How to Answer ID Partition and format a WD drive on Windows 7 Vista XP 2000 and Mac OS X 3865 Reformat from Mac GPT to Windows XP NTFS 3645 Reformat the drive from GPT to Windows 7 or Vista NTFS format 3647 Obtain and reinstall the original software included with this product 1425 Format a WD hard drive in FAT32 for use in both Windows and MAC OS X 291 The FAT32 file system has a maximum individual file size of 4 GB and cannot create par titions larger than 32 GB in Windows To create partitions larger than 32 GB FAT32 when reformatting the drive download the External USB FireWire FAT32 Formatting Util ity from http support wdc com product download Windows users can avoid these size limitation by formatting the drive to NTFS using either the Windows Disk Management utility or similar third party software For further details see e Answer ID 291 at http support wdc com e Article IDs 314463 and 184006 at support microsoft com e appropriate third party software documentation or support organization Frequently Asked Questions Q A gt Why the drive recognized under My Computer or on the computer desktop If your system has a USB 3 0 or USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 3 0 external storage product The drive is no
67. tall the driver manually 1 the Found New Hardware Wizard screen select No not this time to inhibit a connection attempt to Windows Update Found Hew Hardware Wizard Welcome to the Found New Hardware Wizard indes seach for curent and by baking nn your compter cn He herder c em Iba Wida Update Web nte esti genu Can Windows eneneri te andes Lineage In seorch fer ver only Cres nive and every lime eonnect a descr S Ho not thir Dik Hrer i coniun 2 Click Next to continue 3 Select Install from a list or specific location and click Next Found Hew Hardware Wirard ward voc install Bor WO SES Dence Doce J M your handyare came ralh an metalation CD linnpy disk what do vou vean vara lo do C Ins the automatic ally Fhecommended instal hom kst or loc anon Advanced Dh First in 4 Browse to My Computer and a Double click the My Passport drive b Double click the Extras folder C Select WD SES Device Driver INSTALLING AN SES DRIVER 59 MY PASSPORT USER MANUAL d Click Next Found Mew Hardware Wizard Please cheuse search opleone Lise thes chech beina bo expand the default which includes inzal path and removable media The best
68. talling the WD Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by mistake or want to see the file a couple of versions ago the WD SmartWare software has a copy for you You always have the most recent specified number of versions of each file available for retrieves and you can choose to keep from 1 to 25 versions Keeping more versions Improves your ability to retrieve files from a longer back in time period Consumes more disk space l Click the Settings tab to display the Software Settings screen see Figure 11 on page 24 2 Onthe Software Settings screen click File History to display the Set File History dialog Set File History Enter the number backup versions to keep for each file B 3 the Set File History dialog a Use the selection box to specify the number of backup versions that you want to keep for each file from 1 to 25 b Click Apply Specifying a Different Retrieve Folder When you start a retrieve you can choose whether you want to store the retrieved files in either e heir original locations on your computer A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Contents subfolder in your My Documents folder To specify a different folder l Either create a new folder or determine which existing folder you want to use 2
69. the License Agreement check box and click Next to continue End User License Agreement Please read the following license agreement carefully Western Digital End User License Agreement IMPORTANT READ CAREFULLY This End User License Agreement Agreement 15 a legal contract between you either as an individual or single entity you and Western Digital Technologies Inc C 94117 governing your use of the WDT software and related online or electronic documentation such sothware and the documentation collectively referred to herem as the u n 22 I accept the terms ofthe License Agreement one 4 Onthe Custom Setup dialog Custom Setup Select the way you want features ta be installed Click the tree below to change the way features will be installed WD Drive Lltilities WWD Drive Utilities Create Desktop Shortcut Utilities ta erase perform Launch Application diagnostics register your drive and WD Security more Create Desktop Shortcut v Launch Application WD Drive Utilities version 1 0 1 5 will v WD Smartware be installed Create Desktop Shortcut Cancel a Select an application name to see a brief description of the application WD Drive Utilities WD Security WD SmartWare b Clearthe check box for any application that you do not want to install Clearthe check box for any installation option that you do not want to implement Create Desktop Shortc
70. the WD Drive Unlock utility screen LOCKING AND UNLOCKING THE DRIVE 40 MY PASSPORT USER MANUAL Changing Your Password To change your password 1 Open the Change Security dialog by clicking either The WD Security desktop shortcut icon if you created one when you installed the application Start All Programs Western Digital WD Apps WD Security Lie SECO Tn han qur cium SEPIUS Pat brimi 2 On the Change Security dialog a If you have more than one supported My Passport drive connected to your computer select the one with the password that you want to change Type your current password in the Password box Select the Change password option d Type your new password in the Choose a password box using up to 25 h characters Retype your new password in the Verify password box Type a hint to help remember your new password in the Password hint box Select or clear the Enable auto unlock for user check box to signify whether you want the WD Security software to remember your new password for the selected drive on this computer Click Update Security Settings 3 Click OK to close the Security has been enabled message LOCKING AND UNLOCKING THE DRIVE 41 MY PASSPORT USER MANUAL CAUTION After changing a password the drive remains unlocked for as long as you continue your current work session Then the WD Security software e Locks the dri
71. tional ACCESSOS a3 aed 2 Operating System 2 DISK DAVE ELEME 3 DeSOCHDEODI det Boro qr A e MOD ELA asd t hum aue pst 3 Power AcuvIb LEID ed dust RIPE qund cse ui 3 ISB SOs C TAC TRECE ROTE TTE E CE ace eee ann ae Seema a dow dee 3 Registering YOUFDIVG tou ud bend OSes ee ees bobs ebd d du at 4 Mahndaiind PreCaullONnS tee Bete dees 4 2 Connecting the Drive and Getting Started 5 Connecting The eder iir led d pas ad Weed LE Ded acd acd atr a 5 Getting Started with the WD 5 6 3 WD SmartWare Software Functional Overview 13 HOME Tab Bee Ree eae ae 14 nsec Dos i eee 18 Retrieve DisplayS UE cre aniatq 21 setings DISDIay s uc SUR Rca ae ae aou uc p Pe gta 24 Help Tab DISDlay 22 OO ge ed De Reg Me AS Miet 25 4 Backing Up Files zen b ER IRA 27 How the Backup Function 5 27 Backing tue dU dicun
72. unction To erase your My Passport when the drive is not locked 1 Open the WD Drive Utilities application by clicking either e he WD Drive Utilities desktop shortcut icon if you created one when you installed the application Start gt All Programs Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 10 2 f you have more than one supported My Passport drive connected to your computer select the one that you want to erase 3 Click Drive Erase to display the Drive Erase dialog Drive Erase WARNING Clicking Erase Drive permanently erases all the data on your drive understand 4 Onthe Drive Erase dialog a Read the warning about the loss of data if you erase your drive b Click the understand check box to signify that you accept the risk c Click Erase Drive After the drive erase operation completes see Restoring the WD Software and Disk Image on page 51 Note Erasing the drive also removes your password If you used a password to protect your drive you will need to re create it after restoring the WD software and disk image See Password Protecting the Drive on page 36 MANAGING AND CUSTOMIZING THE DRIVE 48 MY PASSPORT USER MANUAL Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password 1 Start the WD Drive Unlock utility by either e Using your computer s file management
73. ustomer support First name Last name E mail address Required Field Preferred language English United States v Yes want to receive communication from WD including software updates for registered products product improvement opportunities and member discounts on WD products WD Privacy Policy the Registration dialog Type your first name in the First name box Type your last name in the Last name box Type your email address in the E mail address box Select your language in the Preferred language box Select or clear the Yes want to receive communication check box to specify whether you want to receive e mail notifications about software updates product enhancements and price discount opportunities Click Register Drive Checking Drive Health WD Drive Utilities provides three diagnostic tools to help make sure that your drive is performing well Run the following tests if you are concerned that your drive is not operating properly SMART Status SMART is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or read write errors for example can provide an indication that the drive is approaching a serious failure condition With advanced warning you could take precautionary measures like moving your data to another drive before a failure OCCUIS The result of aSMART status c
74. ut e Launch Application d Click Next to install the selected applications and options CONNECTING THE DRIVE AND GETTING STARTED 7 MY PASSPORT USER MANUAL 5 Wait for the installation to complete Installing WD Apps Please wait while the Setup Wizard installs vvD Drive Utilities Cancel 6 When the installation completes click Finish to close the WD Apps Setup Wizard Completed the WD Apps Setup Wizard Click the Finish button ta exit the Setup Wizard Back Cancel 7 f you see a message that a software update is available click Update Software and follow the on screen instructions for downloading and installing the software update WD Drive Utilities 1 0 3 3 is available for update Do you wish to update Details ES CONNECTING THE DRIVE AND GETTING STARTED 8 MY PASSPORT USER MANUAL 8 Depending on your selections e Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen see Figure 4 and Managing and Customizing the Drive on page 43 e Installing the WD Security software with the Launch Application option displays the WD Security screen see Figure 5 on page 10 and Locking and Unlocking the Drive on page 36 e Installing the WD SmartWare software displays the Backup Plan Selection screen for selecting the type of backup that you want to perform F war Thin zen erri Ei ear 4
75. utility to open the WD Unlocker virtual CD and double clicking the Unlock exe application e Clicking Start gt My Computer opening the WD Unlocker virtual CD listing under Devices with Removable Storage and double clicking the Unlock exe file WD Drive Unlock My Passport 931 GB E WXD1A5115408 Your My Passport drive is locked Ta unlock your drive please enter the drive password below Fasswuard hint 2 Make five attempts to unlock the drive by a a password in the Password box b Clicking Unlock Drive MANAGING AND CUSTOMIZING THE DRIVE 49 MY PASSPORT USER MANUAL 3 The fifth invalid password attempt displays the too many password attempts dialog WD Drive Unlock Passport i 431 GB WeRDTAST 15409 There were too password recovery attempts To try again 1 Safely unplug your drive from the computer 2 Plug your drive inta the computer Ifvau cannot remember your password vou may erase your drive which erases all data on the drive emo C e 4 Click Erase Drive to display a warning about erasing all of the data on the drive WD Drive Unlack My Passport 931 GB WRDTA5115408 There were too many password recovery attempts Clicking Erase permanently erases all the data on your drive Flease select understand below to acknowledge that reformatting your drive will delete all ofthe data on the
76. ve or hard drive partition that you want to back up files from or copy retrieved files to when your computer has more than one The My Passport drive that you want to back up files to or retrieve files from when you have more than one connected to your computer oee Figure 8 on page 15 and Table 1 on page 16 for a brief functional description of the Home tab display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 14 MY PASSPORT USER MANUAL E bium Your Computer Icon Your Computer Content Gauge My Passport Drive Content Gauge Additional Files 324 7 ME 2851 Figure 8 Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 15 MY PASSPORT USER MANUAL Table 1 Home Tab Functional Description Display Component Your computer icon Internal drive selector box My Passport drive icon Description Provides a graphic representation and name of the internal hard drive or drive partition on your computer that the WD SmartWare software will access for backup and retrieve functions Hight clicking the icon and clicking Properties displays the Windows System Properties dialog MYDESKTOP Not shown in Figure 8 on page 15 If your computer has more than one internal hard drive or drive partition the WD SmartWare software displays a selector box below your computer icon for specifying the drive or partition that you want to use for backup and retrieve functions Provides a gr
77. ve when you shut down your computer disconnect your drive or your computer goes into the sleep mode e Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive UNLESS you selected the Enable auto unlock for user check box when you changed your password Turning Off the Drive Lock Feature To remove password protection from your drive 1 Open the Change Security dialog by clicking either he WD Security desktop shortcut icon if you created one when you installed the application Start All Programs Western Digital WD Apps WD Security uy 211 13 My Pascua ungr ete nur below Ciee p E characters man Panew 2 On the Change Security dialog a f you have more than one supported My Passport drive connected to your computer select the one that you want to remove password protection from b Type your password in the Password box c Select the Remove security option Click Update Security Settings LOCKING AND UNLOCKING THE DRIVE 42 MY PASSPORT USER MANUAL Managing and Customizing the Drive This chapter includes the following topics Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the
78. vide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 07 UL 60950 1 S ret d quipement de technologie de l infor

Western Digital WDBKXH3200ABKNESN Computer Drive User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents