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Polycom IP 450 Phone User Guide
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1. 3 line speed dial key to activate the lines or speed dial that can be assigned to your phone 4 arrow keys scroll through displayed information or option select a field of displayed data 5 speaker phone allow for hands free communication during calls 6 feature keys access features of your phone access voice messages dials most recently dialled party 7 microphone mute mutes audio transmission during calls and conference 8 hands free microphone picks up audio during hands free calls 9 volume keys adjust the volume of the handset headset speaker and ringer 10 dial pad provides the 10 digits star key the alphabetic characters and special characters available in context sensitive applications 11 headset allow you to place and receive calls through an headset optionally 12 hold holds an active call or resumes an held call 13 speakers for ringer and hands free audio output 14 keys automatically labeled to identify their context sensitive functions 15 graphic display shows information about calls messages soft keys time services 16 hook switch BASIC PHONE FEATURES PLACING CALLS Using the handset enter the number pick up the handset if your phone has more than one line pick up the handset dial the number and select the desired line Using the speaker phone with the handset on hook press New Call dial the number then press if your phone has more than one line press New Call
2. L press 2 select the voice 2 University Directory Simple search 3 type the search string e g first or last name 4 press 5 select the contact from the list and press or to call Advanced search 3 press use fields First Name Last Name Phone to search by name Surname phone number 4 press 5 select the desired contact from the list and press or to call CUSTOMIZING YOUR PHONE Contact DIRECTORY To add or edit a contact 1 press then select 1 Features 3 Contact Directory 2 to add a contact press and then BY To edit a contact scroll to the contact and then press Edith Adding or editing information about a contact require the Contact field as the only field required the contact s phone number 3 press FEY When a new entry is added to the Contact Directory it is automatically assigned the next available speed dial index and the next available line key To search for a contact in the local contact directory 1 press then select 1 Features 3 Contact Directory 2 press and then EEN complete the fields and press again To add or edit a speed dial index 1 press 1 Contact Directory Go to Table of Content 8 10 2 highlight the contact with the arrow keys then press the soft key 3 locate the item Speed Dial Index and assign the desired index 4 press or to accept or cancel changes ADJUSTING SPEAKER AND RINGER VOLUME To c
3. dial the number then press one of the assigned line keys or or dial the number press if your phone has more than one line dial the number then press one of the assigned line keys dial the number press the call will be automatically placed from the main line Using the optional headset with the headset replaced Go to Table of Content 3 10 dial the number press the call will be automatically placed from the main line or press ACETI then press dial the number then press if your phone has more than one line press then press select one of the assigned line keys then dial the number and finally press or select one of the assigned line keys then press dial the number and finally press The engaged line key glows green During a call you can alternate between modes by pressing the Headset or Speakerphone soft keys or picking up the handset ANSWERING CALLS Using the speakerphone press one of the following the flashing line key or the soft key Using the handset e pick up the handset Using optional headset e press You can ignore a call by pressing the calling party receives a busy signal and the call will be forwarded to the voice mail if enabled ENDING CALLS e replace the handset or Press le MECA or press if you are using the hands free speaker or press if you are using the headset MUTING THE MICROPHONE during a call press The exclusi
4. press if multiple lines are configured on your phone select the line to retrieve messages from 2 follow the voice prompts The number of messages on your display is updated with up to 30 seconds delay the tone and the flashing light are immediate VIEWING CaLL Lists Shortcuts missed calls down arrow e received calls left arrow placed calls right arrow Select a call from any list and do the following to place a call press to change the phone number before dialling press to remove the call from the list press eae to store the contact in your Contact Directory press Marga e to view information about the call date time press Me dS or press 1 Features 5 Call Lists 1 Missed Calls 2 Received calls 3 Placed calls use the soft keys listed above THREE PARTY CALLS You can add a third party to a conversation During a call Go to Table of Content 7 10 1 select the soft key the call is placed on hold 2 call the second party the communication is now with the second participant only 3 press the soft key again You are currently in a conference call The message Active Conference is displayed on your phone screen To add another party repeat this procedure Using the soft key you can add a new party as well as mute hold or remove one of the participants You can also view information about a selected party University DIRECTORY
5. UNIVERSITY INTEGRATED TELEPHONE SERVICE july 2010 Polycom IP 450 Phone User Guide Table of Content PLACING A A eee Tee Nr eRe Sem eee aeaa 4 ANI EAS A Lae ceecc N 4 ENDING CATS tess cba ccs a ea ad nL Git ch ac cea a EE 5 MUTING TAR MICROPHONE gt Fh en a agra A 5 FH orDNG A O RESUVING CALES scini ea ceca a iniaa 5 DAA aoaaa on aie iea 5 TRANSFERING CAPES oriant ieseana aa 6 FORWARDING CADS ti A A A A aondceeas 6 A AA A ct O nhac denna tc 7 Usinc Do Nor Disturs DND VOI e e A eee A ey ee eer ee eee 7 VEWNG CALE a ecko ett ids a Sa 8 SU MRA eT eet ei id hh al hes in insignia a 8 UINIVERSITE DIRECTOR sic5cccoe35 it cleete scecperstvritutcetcettat di 8 CUSTOMS COURT enc se dst hacia a 9 Conradi DIRECTA dni onan iO aca ada ied IES cad tier oi cd 9 ADJUSTING SPEAKER AND RINGER VOLUME ccccccscsssccesssssscesssssceesesssaeesssssseesessunseseessssessssssanass 9 CUSTOMIZING RING TONES li its 9 ON DEMAND SERVICES A based i ei ia 11 CUL Picke GROUP itn E E 11 LANE MONITORING a lt di enla Caco a eee iio iia coc 11 NICE M A A A A 11 SCHEMA rif ELEMENT DESCRIPTION 1 LED new messages indicates one or more new voice mail messages 2 individual multi colour LEDs display solid green active call in progress Go to Table of Content 2 10 fast flashing green incoming outgoing call flashing red call on hold y red line busy shared lines
6. hange the incoming ring tone During a call press or D To change the ringer volume When the phone is in the idle state press or COD You can also prevent your phone from ringing see the Using Do Not Disturb DND section or you can choose a silent ring for your phone see the Customizing ring tones section CusTOMIZING RinG Tones To change the incoming ring tone 1 press and then select 3 Settings 1 Basic 4 Ring Type 2 if the phone has multiple lines select the line you wish to modify then scroll to the ring type you want to hear the ring type before you select it press 3 press ERE To set a ring tone for a contact 1 press 1 Contact Directory search for the contact see the updating contact directory section press the soft key and then scroll to Ring Type enter a number that corresponds to the ring type you want press the soft key Gry A O or press then select 1 Features 3 Contact Directory search for the contact see the To add or edit contact section press and then scroll to Ring Type enter a number that corresponds to the ring type you want press eas Ae AA Go to Table of Content 9 10 On DEMAND SERVICES Cay Pickur GROUP To activate the call pickup group the head of the office must send each extension number of the call pickup group to the Phone office You can answer a call intended for a number in the same call pickup g
7. mber to forward calls to 3 press the or type B if more than one line is configured 1 select the line you wish to forward the call to 2 dial 999 followed by the number you wish to forward the call to e g 9991234 to enable call forwarding to number 1234 3 press Go to Table of Content 5 10 A voice message confirms that call forwarding is enabled To disable call forwarding type A 1 from the idle screen press 2 dial 0 3 press or type B if more than one line is configured 1 select the key corresponding to the line you wish selezionare to disable call forwarding 2 dial 999 followed by 0 e g 9990 to disable call forwarding on the selected line 3 press A voice message confirms that call forwarding is disabled If multiple lines are configured on your phone you will select type A if you wish to forward calls addressed to the main line only you should select type B if you wish to redirect phone calls addressed to the second line When call forwarding has been completed successfully a call forward icon followed by the number to whom the call has been forwarded to will appear on your phone display the icon may appear with up to 30 seconds delay SPEED DIALLING To quickly dial a contact use the contact s speed dial index number or press the contact s speed dial key Using a speed dial index number Press the Up arrow and then enter the contact s speed dial index number To add
8. on of the microphone is indicated by a little red light and an icon in the upper left side of the display Mute applies to all modes You can hear all the other parties while Mute is enabled but the other parties cannot hear you To turn off Mute press again HOLDING AND RESUMING CALLS during a call press or Go to Table of Content 4 10 during a call press The line key flashes red While the call is on hold you can place another call and then answer the first call To resume the call on hold press press EEE press the flashing line key or or The line key glows green again REDIALLING NUMBERS To call the last number you dialled press TRANSFERRING CALLS To transfer an ongoing call 1 during a call press the EAAS The active call is placed on hold 2 place a call to the party to whom you want to transfer the call then press 3 hold until your call is answered by the second party then press the again 4 you can now replace the handset blind transfer the transfer is unannounced 1 during a call press MANSIS The active call is placed on hold press enter the number of the party to whom you want to transfer the call press BEER you can now replace the handset Dw E SD ForwARDING CALLS You can redirect ALL incoming calls to another phone number To enable call forwarding select the forwarding type you want to enable type A 1 from the idle screen press 2 enter a nu
9. or edit a speed dial index number for a contact see the section Customizing your phone Using a speed dial key press the contact s speed dial key line key on the top right of the phone To assign a speed dial key press and hold an unassigned line key Then enter the contact information and press the soft key Usinc Do Nor Disturs DND To enable disable Do Not Disturb DND press the soft key or press 1 Features 1 Do Not Disturb If multiple lines are configured on your phone DND can be enabled just on selected lines or on all lines press to enable or disable DND on all lines Go to Table of Content 6 10 to enable on a single line select the line using the arrow keys press the soft key then press or When DND is enabled flashes on the screen and the line appears engaged If enabled calls are forwarded to the Voicemail or to the number set as Call Forwarding on Busy this setting is accessible from the WEB only Note if the phone is reset all DND settings are disabled By using the first mode DND will be enabled on all lines The second mode must by used if you wish to enable on just one or more selected lines VorcEMAIL A voicemail icon on the phone screen a flashing red line key and a stutter dial tone in place of the normal dial tone indicate one or more new voice mail messages e g 1 3 gt you have 3 messages one is a new message To listen to voice messages 1
10. roup To answer a call for another user of the team 1 pick up the phone 2 press The call is still registered in the list of missed calls of the phone to which it was intended Line MONITORING The feature must be requested to Phone office specifying which telephone has to monitor which extension This feature allows to monitor other extensions status from your telephone A key line is associated with controlled line and a multicoloured LED indicate the state flashing green for an incoming call which can be answered by pressing the line key red if the line is busy Meet Me You have to book the conference room at the Phone office Phone office will provide the number of the conference with its access code Multiple users can participate in the conference call by calling the assigned number and entering the access code To join the conference 1 call the conference number 2 when requested enter the access code followed by the pound key Go to Table of Content 10 10
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