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Western Digital Office Edition Computer Drive User Manual

1. Ss a Quick Install Guide AC Adapter My Book OfficeEdition or 1 razil 4 China 5 Australia New Zealand rgentina 1 an Brazil 4 China 5 Australia New Zealand Argentina Korea Brazil Chile Global AC adapter configurations Compatibility Windows Macintosh An available USB port An available USB port Windows 2000 XP Vista Mac OS X 10 4 8 Note Compatibility may vary depending on user s hardware configuration and operating system Important For highest performance and reliability it is recommended that you install the latest updates and service pack SP For Windows go to the Start menu and select Windows Update For Mac go to the Apple menu and select Software Update GETTING STARTED 1 MY BOOK OFFICE EDITION USER MANUAL Recording Your WD Product Information In the following table write the serial number and model number of your new WD product found on the label on the back panel of the device Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support Serial Number Model Number Purchase Date System and Software Notes Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product The 30 day period commences on the date of your fi
2. Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 70db A or less per EN ISO 7779 Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 db A oder weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert VCCI Notice Japan only TORE MAAAAMFRAGHAEMMBMS VCC DEM CEICIFABMNEERRTH ORE KERATERMTSLE CAMEL TULTH LORMHIYRTFLET a VARRT WM NSE RAMBUS OF LEK HNST BRS BEES TELORYRUEL TREY This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI from information technology equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual MIC Notice Republic of Korea only B 7171 o JIE ASSES FANGERNE ft PSS 32847171 717184 FAAAANE BE SE HYO H ASW Yeu Class B Device 1 Please note that this device has been approved for non business purposes and ma
3. the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warrant
4. 4 format the drive to Mac OS format 287 obtain and reinstall the original software included on My Book 1425 format the drive to the FAT32 file system 1364 use the drive on a Macintosh and a PC simultaneously 291 This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000 XP however Windows 2000 XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility See answer ID 1287 at support wdc com and article IDs 314463 and 184006 at support microsoft com for further details Frequently Asked Questions USB Information Q What is Hi Speed USB A Hi Speed USB is another name for USB 2 0 which provides transfer rates up to 40 times faster than USB 1 1 Upgrading to USB 2 0 is highly recommended because of the significant reduction in file transfer time versus USB 1 1 How do I determine whether or not my system supports USB 2 0 Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information gt What happens when a USB 2 0 device is plugged into a USB 1 1 port or hu
5. My Book Office Edition User Manual m x omg lm I 3 D J D 2 fe KS Western Digital WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or e mail support service at support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD technical support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at https www wdc com register Accessing Online Support Visit our product support website at support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product Registration Register your WD product to get the latest updates and special offers Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software Contact
6. b USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps 2O Can USB 1 1 cables be used with USB 2 0 devices Although USB 1 1 cables work with USB 2 0 devices it is recommended that USB 2 0 certified cables be used with USB 2 0 peripherals and USB 2 0 PCI adapter cards 2O Frequently Asked Questions Installation Q Why does the drive not power up A Be sure the drive is plugged in to a power source Q Why is the drive not recognized under My Computer or on the computer desktop A If your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Q How do partition and reformat the drive A For recommended formats for this device search our knowlege base for answer ID 207 at support wdc com Q Why is the data transfer rate slow A Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more info
7. e inadvertent powering down of My Book until all data is written to the device or system To engage Safe Shutdown press the Power button once You may hear the device power down before the Power LED turns off My Book is now shut down properly and may be safely disconnected Safe Shutdown is enabled only through installation of its driver which must be installed on each system to which My Book is connected You may also follow these steps to safely turn off the drive without powering down the computer Windows Right click the Safely Remove Hardware icon in your system tray and select Safely Remove Hardware You may hear the drive power down before the Power LED turns off The drive is now shut down properly and you may disconnect the drive safely Macintosh Drag the My Book icon to the Trash icon for proper dismount You may hear the drive power down as the Power LED flashes When the Power LED is steady you may press the Power button once or disconnect the drive s power cord to turn off the drive safely TURNING OFF DISCONNECTING THE DEVICE 6 MY BOOK OFFICE EDITION USER MANUAL Troubleshooting If you have problems when installing or using this product refer to this troubleshooting section or visit our support Web site at support wdc com and search our knowledge base for more help How to Answer ID install partition and format the drive in Windows XP 207 install partition and format the drive in Windows 2000 3
8. efore reformatting it 1 Go to support wdc com 2 See Knowledge Base Answer ID 207 for formatting instructions After formatting go to Downloads find your product download the My Book utility and follow instructions as prompted LED Indicators The power activity LED is located on the center front panel of the device LED activity is indicated as follows Power Activity LED Appearance Description Steady Power on state or power save mode Fast flashing for approx 3 seconds Transitioning to system standby Slow flashing every 5 seconds System standby Up and down Drive in use Power Button The Power button features Safe Shutdown which prevents the inadvertent powering down of My Book until all data is written to the device or system To engage Safe Shutdown press the Power button once You may hear the device power down before the Power LED turns off My Book is now shut down properly and may be safely disconnected USB 2 0 Interface USB is the industry standard interface for most Windows based computers Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 device transfers data at USB 1 1 speed up to 1 5 Mb s ABOUT YOUR WD DRIVE 3 MY BOOK OFFICE EDITION USER MANUAL Kensington Security Slot For drive security this device is equipped with a Kensington Security Slot which supports a s
9. h an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of three 3 years unless otherwise required by law and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening disassembling or removing external enclosures including but not limited to the mounting frame unless the product is on the list of limited user serviceable products and
10. ing WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK 4WDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY BOOK OFFICE EDITION USER MANUAL Getting Started Thank you for purchasing this WD product My Book Office Edition is a small elegant and easy to use USB external hard drive Just plug it in and save your valuable data music photos and movies My Book Office Edition is the perfect add on storage for all your precious digital assets For the latest WD product information and news visit our website at www westerndigital com Kit Contents USB 2 0 external hard drive USB cable AC adapter Quick Install Guide
11. puter 2 Connect the drive s power cord and USB cable as shown 3 Drive utilities are installed automatically If a security alert is displayed during this installation click Accept or Continue 4 When finished a menu displays a list of available software and other options To install click the checkbox to the left of your choice and click Start Otherwise click Exit to begin using the drive 5 The autorun menu appears only on the first installation of its drive If autorun Is disabled on your computer or you are connecting My Book to another computer you must install utilities manually Go to Start My Computer and double click Setup exe Macintosh 1 Turn on your computer 2 Connect the drive s power cord and USB cable as shown The drive mounts to the desktop and a My Book icon appears 3 Double click the My Book drive icon 4 Double click the WD_Mac_Tools folder If prompted select the language of choice from the available folders 5 Double click WDDriveManager dmg to install the device utilities 6 Double click WD_Anywhere_Backup dmg CONNECTING THE DEVICE 5 MY BOOK OFFICE EDITION USER MANUAL Turning Off Disconnecting the Device SmartPower My Book automatically powers off and on with the computer Important To prevent data loss close all active windows and applications before shutting down the drive Safe Shutdown The Power button features Safe Shutdown which prevents th
12. rmation Note If an additional external drive is connected to the WD product USB bandwidth is shared and may affect performance TROUBLESHOOTING 7 MY BOOK OFFICE EDITION USER MANUAL Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressiy approved by WD could void the user s authority to operate this equipment ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C 22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S ret d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE
13. rst telephone contact with WD technical support Register online at register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the device Do not move the device during activity Do not use My Book as a portable device To allow proper ventilation do not block air slots located on the underside top or rear of the enclosure Do not stack any objects on top of the device that may block ventilation GETTING STARTED 2 MY BOOK OFFICE EDITION USER MANUAL About Your WD Drive Drive Format This WD device is preformatted as a single FAT32 partition for compatibility with all updated Windows and Macintosh operating systems The FAT32 file system has a maximum individual file size of 4 GB This WD device cannot create partitions larger than 32 GB in Windows 2000 XP Windows 2000 and XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility See answer ID 1287 at support wdc com and article IDs 314463 and 184006 at support microsoft com for further details Reformatting the Drive Important Reformatting My Book erases all its contents If you have already saved files on My Book be sure to back them up b
14. tandard Kensington security cable sold separately For more information on the Kensington Security Slot and available products visit www kensington com Software In addition to the drivers and utilities this WD product is shipped with software which can be installed from the WD installer screen that displays at the end of the hardware installation WD Anywhere is an easy one time setup backup application that allows you to preserve your data files with around the clock protection Features include multiple destination backup and simple intuitive file recovery MioNet Services DriveAccess Access this drive remotely and securely share the files on it free for the life of the drive Small business tools Remote desktop control online meetings and access to a any of your computers these MioNet premium services are free for one year Memeo AutoSync 30 day trial safeguards your files using encryption with its simple flexible sync plan setup and allows you to keep your latest work with you at all times For further information or help with Memeo software go to www memeo com Copy Application Software is a standard utility that allows you to back up the valuable software included on My Book to your internal drive ABOUT YOUR WD DRIVE 4 MY BOOK OFFICE EDITION USER MANUAL 3 Connecting the Device Windows 1 Turn on your com
15. y be used in any environment including residential areas Environmental Compliance China ABASURATR AM Cr Z BURA PBB SR BES BR BER REZEN SE Bin HDD E EMI SNE Attiki Kensington flirt 942 6 32x6 35mm 222 M3x5mm 5W Ex BER ED lurer PCA 5354 BRAH 93 EEA AARE GIA A ED il E PCB REHEARSE IC RER O ZR ABET A RAT ARE EHER A EMEF MCV EAER AREER X REID ERA OS RER DE HERBERT MCV RER STRAHLER HM X BORET WDR RTFROHER E3 8 Pb 5 O PBDE I RE e fe o fe ie e ie e ie o fe ie e o e o o ojojojojojojojojojojojojojojojojoS ojojojojojojojojojojojojojojojojoj3 o jojojx ojoj ojojojojojojojojojo o0 0ojojojojojojojojojojojojojojo o0 0 ojojojojojojojojojojojojojojo APPENDIX 8 MY BOOK OFFICE EDITION USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for whic
16. y gives you specific legal rights and you may also have other rights which vary from state to state Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo and My Book are registered trademarks and Office Edition is a trademark of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2009 Western Digital Technologies Inc All rights reserved 4779 705004 A02 Jan 2009 APPENDIX 9

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