Verizon VZ4000 Network Card User Manual
Contents
1. Thank you for purchasing the Wireless G Desktop Card the Card from Verizon Now you can take advantage of this great new technology and gain the freedom to network your home and office computers wirelessly This Card allows you to connect a desktop computer to your network The easy installation and setup will have you networking wirelessly in minutes Please be sure to read through this User Manual completely and pay special attention to the section entitled Placement of your Wireless Networking Hardware for Optimal Performance on page 2 Benefits of a Home Network Your Verizon Home Network will allow you to e Share one high speed Internet connection with all the computers in your home e Share resources such as files and hard drives among all the connected computers in your home e Share a single printer with the entire family e Share documents music video and digital pictures e Store retrieve and copy files from one computer to another e Simultaneously play games online check Internet email and chat Advantages of a Wireless Network Here are some of the advantages of setting up a wireless network e Mobility you no longer need a dedicated computer room you can work on a networked laptop or desktop computer anywhere within your wireless range e Easy installation Verizon Quick Installation Software makes setup simple e Flexibility set up and access printers computers and other networking2. User Manual Seeds Wireless G Desktop Card Table of Contents T IMIROGUCHON ccc cous cce cee cee eeee oes a ees te eee ae Oe 1 Benefits of a Home Network 0 0c cece eee ees 1 Advantages of a Wireless Network 0 00000 e eens 1 Placement of your Wireless Networking Hardware for Optimal Performance 016026 5stcseecdcanees di divaddacaces 2 2 OvervieW 25 5 sect w newb oe eeeeeeeen sce enone eure 5 PIOGUCL FEAMNGS 6 cauieeette cred eetabe ne acens wakes 5 Applications and Advantages nnau aeaaaee 6 Product Specifications nananana aaaea ees 6 System Requirements 0000 cece eee eee eee ees 7 Package Contents lt 2nhige segiiwuedenadeisey range deniad 7 3 Installing and Setting up the Card 0 00000 8 Step 1 Install the Software 00002 ce eee 8 Step 2 Insert the Card into an Available PCI Slot on your Desktop 9 Step 3 Use the Wireless Networking Utility from Verizon 11 4 Using the Wireless Networking Utility from Verizon 12 Accessing the WNU from the Windows System Tray 12 Setting Wireless Network Profiles 000c eee eee 15 Securing your Wi Fi Network 000 cece eee eee 15 Configuring your Wireless G Desktop Card TOUSE SOCUIIIY inoue croctuddadeeseateae Eai PSSA inane 20 5 Troubleshooting 6 eee b eek cee heed bee eed ca wees seus 28 6 Information we ok ok eee He oo ee eee weed eee He eee owe wees 34 Introduction
3. If your wireless signal seems weak in some spots make sure that objects such as these are not blocking the signal s path between your computers and wireless router 3 Cordless Phone Placement If the performance of your wireless network is impaired after attending to the above issues and you have a cordless phone Try moving cordless phones away from the wireless router and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check the manufacturer s information If this fixes the problem the phone may be interfering If your phone supports channel selection change the channel on the phone to the farthest channel from your wireless network as possible For example change the phone to channel 1 and move your wireless router to channel 11 Your channel selection will vary depending on your region See your phone s user manual for detailed instructions If necessary consider switching to a 9OOMHz or 5GHz cordless phone UOI1OeS Introduction 4 Choose the Quietest Channel for your Wireless Network In locations where homes or offices are close together such as apartment buildings or office complexes there may be wireless networks nearby that can conflict with yours Use the Site Survey capabilities of your Wireless Networking Utility to locate any other wireless networks and move your wireless router and computers to a channel as far awa
4. Why are there two wireless utilities in my system tray Which one should I use There are several features and advantages to using the WNU over the Windows XP Wireless Zero Configuration utility We offer a site survey detailed link information and adapter diagnosis to name a few It s essential to Know which utility is managing your adapter We recommend using the WNU To use the WNU follow the steps below Step 1 Right click on the network status icon in the system tray and select View Available Wireless Networks Step 2 Click on the Advanced button in the lower left hand corner of the Available Wireless Networks window Step 3 From the Advanced tab uncheck Use Windows to configure my wireless network Once the box is unchecked click OK to close the window You are now using the WNU to configure the Card The Card is not detected by operating system e The Card is not recognized by your desktop computer e The New Hardware Wizard does not appear when booting up the computer e Receive Microsoft Error Code 10 e Receive Microsoft Error Code 0 If the New Hardware Wizard does not appear or you receive any of the above error codes please attempt the following troubleshooting steps 1 Remove the screws behind your computer case that secure the computer cover and remove cover 2 Touch any metal part of the case to discharge static electricity which could damage you
5. cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireless devices will be between 100 to 200 feet Note also that connection speed may decrease as you move farther from the wireless router In order to determine if wireless issues are related to range we suggest temporarily moving the computer if possible to five to 10 feet away from the wireless router Please see the section titled Placement of your Wireless Networking Hardware for Optimal Performance in this manual If issues persist even at close range please contact Verizon Technical Support at 888 604 5880 Signal strength is poor Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireless devices will be between 100 to 200 feet Note also that connection speed may decrease as you move farther from the wireless router Please see the section titled Placement of your Wireless Networking Hardware for Optimal Performance in this manual 31 oigas Troubleshooting If issues persist even at close range please contact Verizon Technical Support at 888 604 5880
6. display the 54g logo Difficult to wire environments Enables networking in buildings with solid or finished walls or open areas where wiring is difficult to install Frequently changing environments Adapts easily in offices or environments that frequently rearrange or change locations Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and construction sites which need networks on a short term basis also companies who need additional workstations for a peak activity period SOHO Small Office Home Office networking needs Provides the easy and quick small network installation SOHO users need Product Specifications Host Interface 32 bit PCI interface Power Consumption Tx Rx peak 510 250mA 3 3VDC max Operating Temperature 32 140 degrees F 0 60 degrees C Storage Temperature 4 176 degrees F 20 80 degrees C Humidity Max 90 non condensing Typical Operating Range 100 200 ft 30 60m indoors A Wireless performance may vary Overview a Link LED Lights up when the Card links to a wireless network b Activity LED Lights up and flashes when the Card is active c Card Connector Fits securely into your computer s PCI slot d Antenna System Requirements e PC compatible desktop computer with one available PCI slot and CD ROM drive e Windows 98SE Me 2000 or XP Package Contents e Wireless G Desktop Card
7. each computer must be exactly the same in order for the Card to connect to the wireless router Note To check the SSID settings or look for an available network double click the Signal Indicator icon to bring up the Wireless Networks screen Click Add if you do not see the network you are trying to connect to and type in the SSID For more information about setting up an SSID please refer to your router manufacturer s user manual If issues persist even at close range please contact Verizon Technical Support at 888 604 5880 30 Troubleshooting Link LED is solid but I cannot connect to the Internet If you have a signal but can t get online or obtain an IP address the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router Check the WEP key settings to see if they match The key is case sensitive and the spelling on each computer and wireless router must be exactly the same in order for the Card to connect to the router For more information about encryption please see the Securing your Wi Fi Network section of this User Manual If issues persist even at close range please contact Verizon Technical Support at 888 604 5880 Data transfer is sometimes slow Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will
8. human contact during normal operation is minimized When connecting an external antenna to the device the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation 35 UHS Information Manufactured by Belkin This equipment generates uses and can radiate radio frequency energy If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment and the receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications The FCC requires the user to be notified that any changes or modifications to this devi
9. location Advanced Click Next to continue Je ee 2 10 Hardware installation is now mpleting the Found New POE Hardware Wizard complete Click Finish to The wizard has finished installing the software for pgp Svinte close the wizard The hardware you installed wil not work until you restat your Computer Click Finish to close the wizard Installation is now complete 10 Installing and Setting up the Card Step 3 Use the Wireless Networking Utility from Verizon Dot 130 Lie Verizon Wireless U 3 1 After restarting your computer double click the Wireless Networking Utility WNU icon on the desktop screen The Wireless WNU screen will appear Select a network to connect to by selecting a network from the Available Networks list Then click Connect Note In order to see your available networks you must be near a working wireless router The WNU icon can also be found on the system tray Note Double clicking on the WNU icon on the system tray will bring up the Utility screen 11 UOIOES Using the Wireless Networking Utility from Verizon After successfully installing the Wireless Networking Utility WNU from Verizon configurations for wireless connection and security are just a few easy clicks away Accessing the WNU from the Windows System Tray To access the WNU simply place your mouse pointer and right click over the WNU icon
10. not using a Wireless Router from Verizon consult that router manufacturer s user guide 2 Open your Wireless Networking Utility WNU software by clicking on the icon in the system tray at the bottom right hand corner of the screen If you re using a Wireless Card from Verizon the tray icon should look like this the icon may be red or green rt 3 The exact window that opens will vary depending on the model of wireless card you have however any of the utilities should have a list of Available Networks Available networks are wireless networks you can connect to If you are using a Verizon 802 11g 54g Router Verizon54g is the default name If you are using a Verizon 802 11b Router the default name should be WLAN If you are NOT using a Verizon Router please consult your router manufacturer s user manual for the default name 28 Troubleshooting The name of your wireless network appears in Available Networks If the correct network name is listed in the Available Networks list please follow the steps below to connect wirelessly 1 Click on the correct network name in the Available Networks list 2 If the network has security encryption enabled you will need to enter the network key For more information regarding security please see Securing your Wi Fi Network on page 15 of this manual 3 Within a few seconds the tray icon in the lower right hand cor
11. GAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH BELKIN PRODUCTS Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state 37 UOIOES Information 38 User Manual Vireless G Dics tolonercice Verizon Technical Support 888 604 5880 verizon 2006 Verizon All rights reserved VERIZON and the VERIZON Logo are trademarks of Verizon Trademark Services LLC The mark Wi Fi is a registered mark of the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance All other trademarks are the trademarks of their respective owners P75084
12. Intero perability Certificate This certificate represents the capabilities and features that have passed the interoperability testing governed by the Wi Fi Alliance Detailed descriptions of these features can be found at ww wi fi org certificate CERTIFIED Certification Date Octeber 1 2004 Category Internal Card Company Belkin Components g Product BELKIN Wireless G Desktop Network Card ModelSKU F507000 This product has passed Wi Fi certification testing for the following standards IEEE Standard Security B02 11b WPA Personal B02 11g WPA Enterprise For more information www wi fiLorgicertified_products 34 Information Manufactured by Belkin FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Belkin Corporation of 501 West Walnut Street Compton CA 90220 declare under our sole responsibility that the product F5D7000 to which this declaration relates complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may Cause undesired operation Caution Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in sucha manner that the potential for
13. NU automatically it could be that the computer is running other applications that are interfering with the CD drive If the WNU screen does not appear within 15 20 seconds open up your CD ROM drive by double clicking on the My Computer icon Next double click on the CD ROM drive that the Installation CD has been placed in to start the installation Then double click on the folder named Files Next double click on the icon named Setup exe Power LED does not come ON Card is not working If the LED indicators are not ON the problem may be that the Card is not connected or installed properly Verify that the Card is plugged firmly into the PCI slot of your computer Check to see that the drivers for the Card have been installed Right click on the My Computer icon on your desktop Choose Properties and navigate to the Device Manager and see if your Card is listed without any errors If an error is indicated contact Verizon Technical Support at 888 604 5880 Link LED is blinking slowly cannot connect to a wireless network or the Internet If your Card appears to be functioning properly but you cannot connect to a network or you have a red wireless icon at the bottom of your screen the problem may be that there is a mismatch between the network name SSID settings in your wireless network properties Check the SSID settings to see if they match The SSID is case sensitive and the spelling on
14. UOI1OES Using tne Wireless Networking Utility from Venzon 3 Click Save to finish Encryption in the wireless router is now set Each of your computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router you will temporarily lose your wireless connection until you activate security on your wireless client Please record the key prior to applying changes in the wireless router If you don t remember the hex key your client will be locked out of the wireless router 128 Bit WEP Encryption 1 Select WEP from the drop down menu 2 After selecting your WEP encryption mode you can enter your key manually by typing in the hex key manually or you can type in a passphrase in the Passphrase field and click Generate to create a key A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 128 bit WEP you need to enter 26 hex keys For instance C3 03 OF AF OF 4B B2 C3 D4 4B C3 D4 E7 128 bit WEP key 22 Using the Wireless Networking Utility from Venzon Add a network fx Name 551D Encryption key jessicakuuleil Hex key Passphrase Nickname Verizon optional Aubo conmect if this network is in range Wireless Network Properties Authentication Key Network Authentication WIP O PSK t Data Encryption TKIP Key i
15. are components of the wireless network It provides an array of tests and connectivity services to ensure optimal network performance 26 Using the Wireless Networking Utllity from Venzon Verizon Wireless Utility Advanced Diagnostics Tools Versions Connectivity Status Utility version Sent Packets Driver version Received Packets Model number _ _ Chip version Addresses MAC Address 00 11 50 70 73 FD Net Mask 255 255 255 0 IP Address Type Dynamic Default Gateway 192 168 100 1 Al IP Address 192 168 100 19519 DNS 198 6 1 146 PO UOI1OES 192 168 100 4 Tools All versions of Windows Connectivity Test Telnet Port Test Windows XP Net Sh Dial GUI Connection Repair MS Config MS Config Winipclg C Show all visible networks Recommended for the expert user only Zt Troubleshooting can t connect to the Internet wirelessly If you are unable to connect to the Internet from a wireless computer please check the following items 1 Look at the lights on your wireless router If you re using a Wireless Router from Verizon the lights should be as follows e The Power light should be on e The Connected light should be on and not blinking e The WAN light should be either on or blinking If your Wireless Router s lights match these descriptions go to number 2 below If this is NOT the case please contact Verizon Technical Support at 888 604 5880 If you are
16. ave difficulty with Secure Connections VPNs and AOL please review steps 1 4 in the previous pages to be sure you have addressed these issues Overview Product Features The Card complies with the IEEE 802 11g standard in order to communicate with other 802 11g compliant wireless devices at 54Mbps The Card is compatible with all 802 11g devices as well as other 802 11b products at 11Mbps 802 11g products operate on the same 2 4GHz frequency band as 802 11b Wi Fi products e 2 4GHz ISM Industrial Science and Medical band operation e Integrated easy to use Wireless Networking Utility PCI interface for operation in virtually any desktop computer e WPA WPA2 64 bit WEP Wired Equivalent Privacy or 128 bit encryption e Wireless access to networked resources e Support for both Infrastructure and Ad Hoc peer to peer networking modes e Easy installation and use External antenna e LED power and network link UOI1OeS Overview Applications and Advantages Wireless roaming with a laptop around the home or office Offers the freedom of networking without cables Connection rates of up to 54Mbps Provides immediate wireless connectivity at home work and hotspot locations without compromising the use of existing 802 11b and 802 11g products Compatibility with 802 11b products 802 11g wireless LAN solutions are backward compatible with existing Wi Fi IEEE 802 11b products and with other products that
17. ce that are not expressly approved by Belkin Corporation may void the user s authority to operate the equipment Canada Industry Canada IC The wireless radio of this device complies with RSS 139 amp RSS 210 Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B conforme a la norme NMB 003 du Canada Europe European Union Notice Radio products with the CE 0682 or CE alert marking CE 06820 comply with the R amp TTE Directive 1995 5 EC issued by the Commission of the European Community Compliance with this directive implies conformity to the following European Norms in brackets are the equivalent international standards e EN 60950 IEC60950 Product Safety e EN 300 328 Technical requirement for radio equipment e ETS 300 826 General EMC requirements for radio equipment To determine the type of transmitter check the identification label on your Belkin product Products with the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 72 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms in brackets are the equivalent international standards EN 55022 CISPR 22 Electromagnetic Interference EN 55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN 61000 3 2 IEC610000 3 2 Power Line Harmonics EN 61000 3 3 IEC610000 Po
18. d point to the connection for which you want to change security settings Click Edit to change settings Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections Options Help My Connections Here are all of the networks you ve connected to Auto connect P Nickname Network Used lig test S54gvisitors kuulei 20 Using the Wireless Networking Utility from Venzon WEP Setup 64 Bit WEP Encryption 1 2 Select WEP from the drop down menu After selecting your WEP encryption mode you can enter your key by typing in the hex key manually or you can type in a passphrase in the Passphrase field and click Generate to create a key A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 64 bit WEP you need to enter 10 hex keys For instance AF OF 4B C3 D4 64 bit WEP key Add a network Ea Name SSID Encryption key AFOF4EC3D4 Hex Key Passphrase Nickname Verizon optional 4ubo conmect iF this network is in range Wireless Network Properties Authentication Key Network Guthentication Data Encryption we M Key index advanced The key is provided For me automatically This is a computer to computer adhoc network Wireless access points are nok used Enable Cisco Client extensions for this network Basic Cancel Save Connect
19. devices from anywhere in your home e Easy expansion the wide range of Verizon networking products lets you expand your network to include devices such as printers and gaming consoles e No cabling required you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office o Widespread industry acceptance choose from a wide range of interoperable networking products UOIOSS Introduction Placement of your Wireless Networking Hardware for Optimal Performance Your wireless connection will be stronger the closer your computer is to your wireless router Typical indoor operating range for your wireless devices is between 100 and 200 feet In the same way your wireless connection and performance will degrade somewhat as the distance between your wireless router and connected devices increases This may or may not be noticeable to you As you move farther from your wireless router connection speed may decrease Factors that can weaken signals simply by getting in the way of your network s radio waves are metal appliances or obstructions and walls If you have concerns about your network s performance that might be related to range or obstruction factors try moving the computer to a position between five and 10 feet from the wireless router in order to see if distance is the problem If difficulties persist even at close range please contact Verizon Technical Support at 888 604 5880 Not
20. e While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router Place your wireless router the central connection point of your network as close as possible to the center of your wireless network devices To achieve the best wireless network coverage for your wireless clients i e computers enabled by Wireless Notebook Network Cards Wireless Desktop Network Cards and Wireless USB Adapters e Ensure that your wireless router s antennas are parallel to each other and are positioned vertically toward the ceiling If your wireless router itself is positioned vertically point the antennas as much as possible in an upward direction e In multistory homes place the wireless router on a floor that is as close to the center of the home as possible This may mean placing the wireless router on an upper floor e Try not to place the wireless router near a cordless 2 4GHz phone Introduction 2 Avoid Obstacles and Interference Avoid placing your wireless router near devices that may emit radio noise such as microwave ovens Other objects that can inhibit wireless communication can include Refrigerators Washers and or dryers Metal cabinets Large aquariums Metallic based UV tinted windows
21. e Quick Installation Guide e Installation Software CD User Manual UOI1OeS Installing and Setting up the Card Step 1 Install the Software Important Note Install the software before inserting the Card 1 1 Insert the Installation Software CD into your CD ROM drive 1 2 The Wireless Networking Utility WNU from Verizon will automatically appear may take 15 20 seconds to appear WIRELESS G DESKTOP CARD SETUP UTILITY install manual support exit Note If the WNU screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon then double click on the CD ROM drive into which the installation CD has been placed Double click on the folder named Files then double click on the icon named setup exe 1 3 Click install from the menu M 1 4 Installation will now start The wizard will prompt you to shut down your computer and insert the Card into the PCI slot Installing and Setting up the Card Step 2 Insert the Card into an Available PCI Slot on your Desktop 2 1 Shut down your computer and 2 2 2 6 disconnect your power cord Remove the screws behind your computer case that secure the computer cover and remove cover Note Touch any metal part of the case to discharge static electricity to avoid damage to the product or your computer Locate an empty PCI expansion slot It is usually white in co
22. from Venzon Note When you select a network using encryption you will first see the simple security screen Click the Advanced button to see other security options below Add a network eae Hex Key Passphrase Nickname optional Auto connect if this network is in range Wireless Network Properties authentication Key Network Authentication Data Encryption Key index advanced _ The key is provided for me automatically This is a computer to computer adhoc network Wireless access points are not used Enable Cisco Client extensions for this network SS ET er 16 Using the Wireless Networking Utility from Venzon Wired Equivalent Privacy WEP is a less secure but more widely adopted wireless security protocol Depending on the security level 64 or 128 bit the user will be asked to input a 10 or 26 character hex key A hex key is a combination of letters a f and numbers 0 9 Wireless Protected Access WPA is the new standard in the wireless security However not all wireless cards and adapters support this technology Please check your wireless adapter s user manual to check if it supports WPA Instead of a hex key WPA uses only passphrases which are much easier to remember The following section intended for the home home office and small office user presents a few different ways to maximize the security of your wireless network At the time of this User Man
23. hrase Nickname verizon optional 4ubo connect if this network is in range Wireless Network Properties Authentication Key Network Authentication WwiP4 PSK Data Encryption TKIP 3 Key index advanced The key is provided For me automatically This is a computer to computer adhoc network Wireless access points are nok used Enable Cisco Client extensions For this network Basic Cancel Jave Connect Using the Wireless Networking Utility from Venzon 3 Click Save to finish You must now set all clients network cards to match these settings Wireless Networking Utility Options Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections Options Program Choice Windows XP comes with 4 program called Zero Config already installed If you switch to that and later want to switch back to using this utility open this program through the Start menu gt Programs menu and then change the choice on this screen Use this Verizon utility to control my wireless connections Use the standard Windows XP utility instead Automatic Connections Automatically try to connect to any open networks in range Choose this option if you want to give priority to being if no network from My Connections list is available connected as much as possible and don t mind which networks you connect to Don t choose this option if you want
24. lor Confirm that the Card will fit into the slot you have chosen Keep in mind that the included antenna needs to be oriented with the top pointing up If there are cables and other connectors in the way try to pick the PCI slot that has the fewest obstructions to the correct positioning of the antenna Remove the metal port cover from the back of the computer that corresponds to the PCI slot you selected If there is a screw place it in a safe place as you will be using it to attach the Card to the computer later Push the Card firmly into the PCI slot that you have chosen Apply pressure as needed until the connector is fully seated Now secure the Card with the screw that you previously placed in a safe place 9 UOI1OES Installing and Setting up the Card 2 7 Carefully screw the antenna onto the threaded connector on the Card Turn the antenna until it is vertical and pointing up 2 8 Replace the computer s cover Now that the Card is installed you can reconnect the power cord and turn it back on a 2 9 After restarting the wizard will Hardware Wizard prompt you to install software boonies for the Card Click the Install the software automatically Recommended option A fe If your hardware came with an installation CD QP or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific
25. m use the Network Status window to determine the source e g computer router or Internet modem Available Networks This window displays the available networks at the current location as well as their SSID Signal Strength Security Type Channel and Network Type Lost Wireless Connection If the current wireless connection is lost a window will pop up and the WNU will attempt to reconnect mee Commection Lost Retrying Boingo LAX al C Dont show again 13 UOI1OeS Using tne Wireless Networking Utility from Venzon Connection Failure Other options will appear during attempts to reconnect To stop connecting click Stop and to reattempt connection click Retry View solution tips Available Networks Open Wireless Utility Help Right click during connection failure Network Status and Solution Tips To further understand the current Network Status click Open Wireless Utility The default screen will be the Current Status tab and the Network Status section determines which connections are good and or faulty Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections I Options Network Status Info d z verizon Limited or no connectivity A First try this m E ii E E D Ay The signal may not be strong Signal Strength My Computer Router Internet enough Try moving closer to the route
26. ndex advanced The key is provided For me automatically This is a computer to computer adhoc network Wireless access points are not used Enable Cisco Client extensions For this network Basic Cancel Save Connect 3 Click Save to finish Encryption in the wireless router is now set Each of the computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router you will temporarily lose your wireless connection until you activate security on your wireless client Please record the key prior to applying changes in the wireless router If you don t remember the hex key your client will be locked out of the wireless router 23 UOI1OES Using tne Wireless Networking Utility from Venzon WPA PSK or WPA2 PSK no server Choose this setting if your network does not use a radius server WPA PSK or WPA2 PSK no server is typically used in home and small office networking 1 From the Network Authentication drop down menu select WPA PSK or WPA2 PSK no server Enter your network key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your network Add a network Ed Name 551D Encryption key jessicakuuleil Hex key Passp
27. ner of your screen should turn green indicating a successful connection to the network If you are still unable to access the Internet after connecting to the wireless network please contact Verizon Technical Support at 888 604 5880 The name of your wireless network DOES NOT appear in the list of Available Networks If the correct network name is not listed under Available Networks in the WNU please attempt the following troubleshooting steps 1 Temporarily move computer if possible to five to 10 feet away from the Wireless Router Close the WNU and reopen it If the correct network name now appears under Available Networks you may have a range or interference problem Please see the suggestions listed in the Placement of your Wireless Networking Hardware for Optimal Performance section on page 2 2 Using a computer that is connected to the Wireless Router via a network cable as opposed to wirelessly ensure that Broadcast SSID is enabled This setting is found on the Router s wireless Channel and SSID configuration page For detailed instructions on accessing this page and changing settings please see your Wireless Router s User Manual If you are still unable to access the Internet after completing these steps please contact Verizon Technical Support at 888 604 5880 29 UOI1OeS Troubleshooting Installation CD ROM does not start WNU If the CD ROM does not start the W
28. on the Windows system tray on the lower right hand corner of your computer s desktop Available Wetworks H Open Wireless Utility Disable Radio Exit If the icon is not present click on Start gt Programs gt Verizon gt Wireless Networking Utility 12 Using tne Wireless Networking Utility trom Venzon Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections Options Network Status Info Limited or no connectivity gt Na i First try this m N 8 a lt D 63 The signal may not be strong enough Try moving closer to the router or access point Time 00 00 07 Roll over icons For details double click to open Refresh Status Previous Next Available Networks P erizon Signal Strength My Computer Router Internet Click on a network to select it p Name SSID My Connections Signal Channel Type 4 5 m 54qgvisitors j rs m Belkin038783 nnil Belkin_Pre N_Training Cort M ig test muil Pre N_ isitors Showroom Demo TURBONETT Infrastructure The WNU s default screen is the Current Status tab The Current Status tab displays the current network status and available networks Network Status This window displays the connectivity status of the current network between the computer and router and between the router and the Internet In the event of a proble
29. orking you need to activate WEP or WPA and make sure all your wireless devices are sharing the same network key The following diagram shows the effect of not having the correct network key throughout your network Network key MyPassword cA Wireless G Network key Network key i 7 N wa MyPassword MyPassword Wireless G Router Wireless G Notebook Card O Network key vo WRONG Password Wireless G The Card cannot access the network because it uses a different network key than the one configured on the wireless router IMPORTANT You must now set all wireless network cards adapters to match these settings 19 UOI1OES Using tne Wireless Networking Utility from Venzon Configuring your Wireless G Desktop Card to use Security At this point you should already have your wireless router set to use WPA or WEP In order for you to gain a wireless connection you will need to set your Wireless G Desktop Card to use the same security settings Changing the Wireless Security Settings The Wireless G Desktop Card supports the latest WPA security feature as well as the legacy WEP security standard By default wireless security is disabled To enable security you will first need to determine which standard is used by the router See your wireless router s manual for directions on how to access the security settings To access the security settings on your Card click the My Connections tab an
30. r or access point Time 00 00 07 Roll over icons for details double click to open Refresh Status Previous Next Available Networks Click on a network to select it W Name SSID lt My Connections Signal Type x 54gvisitors iguisitors m Belkin038783 Belkin_Pre N_Training CortM 1g test mni Pre N_ isitors Showroom Demo TURBONETT erizon LOUGH LoL of Using the Wireless Networking Utility from Venzon The WNU also features a Solution Tips section that provides troubleshooting guidelines Setting Wireless Network Profiles The My Connections tab on the WNU allows you to add edit and delete connection profiles It also displays signal strength security and network type Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections Options Help My Connections Here are all of the networks you ve connected to Auto connect P Nickname Network Used iig test g test S4gvisitors kuulei amea e Ca C e Securing your Wi Fi Network If you choose to connect to a secure network determine the type of security WPA or WEP and use the appropriate field in the dialog box Add a network To Hex Key Passphrase Nickname Verizon optional Suto connmect if this network is in range Types of security 15 UOI1OES Using tne Wireless Networking Utility
31. r product or your computer 3 Remove the Card 32 Troubleshooting 10 11 Locate a different empty PCI expansion slot It is usually white in color Confirm that the Card will fit into the slot you have chosen Keep in mind that the included antenna needs to be oriented with the top pointing up If there are cables and other connections in the way try to pick the PCI slot that has the fewest obstructions to correct the positioning of the antenna Remove the metal port cover from the back of the computer that corresponds to the PCI slot you selected If there is a screw place it in a safe place as you will be using it to attach the Card to the computer later Push the Card firmly into the PCI slot that you have chosen Apply pressure as needed until the connector is fully seated Now secure the Card with the screw that you previously placed in a safe place Carefully screw the antenna onto the threaded connector on the Card Turn the antenna until it is vertical and pointing up Replace the computer s cover Now that the Card is installed you can reconnect the power cord and turn it back on The computer should now properly recognize the Card Technical Support If you want to contact technical support by phone please call US 888 604 5880 33 oigas Information Manufactured by Belkin Wi Fi Interoperability Certificate Certification ID WO02895 Wi Fi
32. sult of 64 bit WEP s potential security weaknesses a more secure method of 128 bit encryption was developed 128 bit encryption includes a key length of 104 bits plus 24 additional bits of system generated data 128 bits total Some hardware manufacturers refer to 128 bit as 104 bit encryption Most of the new wireless equipment in the market today supports both 64 bit and 128 bit WEP encryption but you might have older equipment that only supports 64 bit WEP All wireless products from Verizon will Support both 64 bit and 128 bit WEP Encryption Keys After selecting either the 64 bit or 128 bit WEP encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hex key manually or you can type a passphrase into the Passphrase field and click Generate to create a key A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 64 bit WEP you need to enter 10 hex keys For 128 bit WEP you need to enter 26 hex keys For instance AF OF 4B C3 D4 64 bit WEP key C303 OF AF OF 4B B2 C3 D4 4B C3 D4 E7 128 bit WEP key The WEP passphrase is NOT the same as a WEP key Your Card uses this passphrase to generate your WEP keys but different hardware manufacturers might have different methods on genera
33. ting the keys If you have multiple vendors equipment in your network the easiest thing to do is to use the hex WEP key from your wireless router and enter it manually into the hex WEP key table in your Card s configuration screen 18 Using the Wireless Networking Utility from Venzon WPA Wi Fi Protected Access WPA is a new Wi Fi standard that improves upon the security features of WEP To use WPA security the drivers and software of your wireless equipment must be upgraded to support it These updates will be found on your wireless vendor s website There are three types of WPA security WPA PSK no server WPA with radius server and WPA2 WPA PSK no server uses what is Known as a pre shared key as the network key A network key is a password that is between eight and 63 characters long It can be a combination of letters numbers or characters Each client uses the same network key to access the network Typically this is the mode that will be used in a home environment WPA with radius server is a system where a radius server distributes the network key to the clients automatically This is typically found in a business environment WPA2 requires Advanced Encryption Standard AES for encryption of data which offers much greater security than WPA WPA uses both Temporal Key Integrity Protocol TKIP and AES for encryption Most Wi Fi products ship with security turned off So once you have your network w
34. to manually control connections to all new networks Icon Show program icon in system tray The system tray is in the bar containing the Start menu Showing the icon makes it easy to see status use the Recommended A FE simple pop up connection control and access the utility Advanced Options The Options tab on the Wireless Networking Utility WNU provides the user the ability to customize his or her WNU settings 25 UOI1OES Using tne Wireless Networking Utility from Venzon WNU Help The WNU Help tab provides users with access to online and telephone support as well as advanced diagnostic tools Verizon Wireless Networking Utility 2 1 verizon Wireless Networking Utility Current Status My Connections Options About this Utility Snline Support Our support site features late breaking issues Online Support Open Verizon Support latest downloads top Networking questions Check for upgrades Firmware is software tha inside e nat S S a piece of hardware like your wireless card ind your telephone support nbers for the Telephone Support View Support Phone Numbers ics yor telephone support numbers for ie takora SRE z z Are you an expert user IF so check Advanced Tools Open Advanced Diagnostics Tool mantis acre Pa Advanced Diagnostic Tools The Advanced Diagnostic Tools section is the central control panel for all the settings of the hardware and softw
35. ual s publication there are four encryption methods available Encryption Methods Name 64 Bit Wired 128 Bit Wired Wi Fi Wi Fi Protected Equivalent Equivalent Protected Access 2 Privacy Privacy Access TKIP Acronym 64 bit WEP 128 bit WEP WPA TKIP WPA2 AES or AES or just just WPA2 WPA Features Static keys Static keys Dynamic key Dynamic key encryption encryption and mutual and mutual authentication authentication Encryption More secure than TKIP AES Advanced keys based on 64 bit WEP using Temporal Encryption RC4 algorithm a key length of Key Integrity Standard does typically 40 bit 104 bits plus Protocol not cause any keys 24 additional added so throughput loss bits of system that keys are generated data rotated and encryption is strengthened Wired Equivalent Privacy WEP WEP is a common protocol that adds security to all Wi Fi compliant wireless products WEP gives wireless networks the equivalent level of privacy protection as a comparable wired network 17 UOI1OES Using tne Wireless Networking Utility from Venzon 64 Bit WEP 64 bit WEP was first introduced with 64 bit encryption which includes a key length of 40 bits plus 24 additional bits of system generated data 64 bits total Some hardware manufacturers refer to 64 bit as 40 bit encryption Shortly after the technology was introduced researchers found that 64 bit encryption was too easy to decode 128 Bit Encryption As a re
36. wer Line Flicker C EN 60950 IEC60950 Product Safety Products that contain the radio transmitter are labeled with CE 0682 or CE alert marking and may also carry the CE logo 36 Information Manufactured by Belkin Belkin Corporation Limited Five Year Product Warranty Belkin Corporation warrants this product against defects in materials and workmanship for five years If a defect is discovered Belkin will at its option repair or replace the product at no charge provided it is returned during the warranty period with transportation charges prepaid to the authorized Belkin dealer from whom you purchased the product Proof of purchase may be required This warranty does not apply if the product has been damaged by accident abuse misuse or misapplication if the product has been modified without the written permission of Belkin or if any Belkin serial number has been removed or defaced THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS WHETHER ORAL OR WRITTEN EXPRESSED OR IMPLIED BELKIN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE No Belkin dealer agent or employee is authorized to make any modification extension or addition to this warranty BELKIN IS NOT RESPONSIBLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LE
37. y from other networks as possible Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices For more wireless networking products from Verizon use the detailed site survey and wireless channel information included in your User Manual 5 Secure Connections VPNs and AOL Secure connections typically require a user name and password and are used where security is important Secure connections include e Virtual Private Network VPN connections often used to connect remotely to an office network e The Bring Your Own Access program from America Online AOL which lets you use AOL through broadband provided by another DSL or cable service e Most online banking websites Many commercial websites that require a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this is to simply reconnect by re running the VPN or AOL software or by re logging into the secure website A second alternative is to change your computer s power management settings so it does not go to sleep however this may not be appropriate for portable computers To change your power management setting in Windows see the Power Options item in the Control Panel If you continue to h
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