Tyco Electronics 19R Laptop User Manual
Contents
1. 100 0 e THREAD FOR M4 SCREW 4X Elo TouchSystems 19R series User Guide 27 General Information Shipping box dimensions Backlight lamp life Agency approvals Speakers internal User controls Mounting options Other features 555 mm x 455 mm x 260 mm 21 8 x 17 9 x 10 2 inches Min 40 000 hours to half brightness UL cUL recognized component FCC C Tick CE EN60950 Two watt channel speakers in display head Right side Power and user display controls turn on the Touchcomputer and adjust the display brightness contrast and other features 100 mm VESA mount removable base Adjustable Base Energy save mode less than 2 watts Touchscreen sealed to bezel and LCD Security lock receptacle Standard Unit Intel Desktop Board D945GCLF2 Processor Chipset Video BIOS Operating system optional Integrated dual core Intel Atom 1 6GHz proces sor with a 533 MHz system bus 1 GB DDR2 533 667 SDRAM One 240 pin DIMM socket expandable to 2 GB max not user serviceable Intel 82945GC Express Chipset Graphics and Memory Controller Hub GMCH Intel 82801GB I O Controller Hub ICH7 Integrated graphics via the Intel Graphics Media Accelerator 950 Intel GMA 950 amp S video output support Intel BIOS Windows XP Embedded Microsoft Windows Embed ded for Point of Service WEPOS Elo TouchSystems 19R series User Guide 28 Rear I O Additi2. Align the touchscreen whenever you Initially install the touchscreen drivers Change the touchmonitor or touchscreen hardware Notice the cursor isn t lined up with your Finger Click on the Align button This launches the align calibration program A window similar to the one shown below will open Follow the instructions to align calibrate the touchscreen The alignment calibration procedure may vary between touch technologies Touch tangets from person of c rmal ume Elo TouchSystems 19R series User Guide 12 CHAPTER Operation This chapter shows the user how to control the On Screen Display OSD and Power buttons use the I O panel securely mount the Touchcomputer and adjust the display head UP INCREASE DOWN DECREASE Elo TouchSystems 19R series User Guide 13 Side Panel Controls All adjustments made to the display via OSD and Power controls are automatically saved User settings will remain unchanged after powering off on or in the case of a power failure Control Function 1 Menv Ext Opens On Screen Display OSD Exits the OSD menu 2 Up 1 Enter contrast adjustment e 2 Increase value of the selected item 3 Move OSD selection clockwise 3 Down 1 Enter brightness adjustment y 2 Decrease value of the adjustment item 3 Move OSD selection counter clockwise 4 Select 1 VGA DVI video source select 2 Selects the adjustment item from the OSD menu 5 Power 1 Press to
3. EN 8 Pair 4 brown Pair 4 brown DB9 connector Pin Definition Pin Signal Name l o Receive Data RD Transmit Data TD Signal Ground 7 Request to send RTS Clear to Send CTS a E E EL E ERR Power Input Pin Definition Signal Name C MP pom el so pal Elo TouchSystems 19R series User Guide 32 Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Contrast Ratio Brightness LCD Acoustic Pulse Recognition Response Time Display Color Viewing Angle Plug amp Play Touch Panel 19R series 19 0 TFT Active Matrix Panel 408 24 H x 255 15 V 0 2835 H x 0 2835 W 1680 x 1050 at 60Hz 1440 x 900 at 60 Hz 1366 x 768 at 60 Hz 1360 x 768 at 60 Hz 1280 x 1024 at 60 or 75 Hz 1280 x 960 at 60 Hz 1280 x 768 at 65 Hz 1152 x 864 at 75 Hz 1024 x 768 at 60 65 72 or 75 Hz 832 x 624 at 75 Hz 800 x 600 at 56 60 or 72 Hz 720 x 400 at 70 Hz 720 x 350 at 70 Hz 640 x 480 at 60 66 or 72 Hz XGA 1440x 900 800 1 typical 3000 cd m Typical 270 cd m Typical Tr 3 6 ms Tf 1 4 ms typical 16 7 million colors RGB 6 bit FRC data L R 85 85 typical U D 80 80 typical DDC2B Acoustic Pulse Recognition Elo TouchSystems 19R series User Guide 33 Power Supply Specifications The Touchcomputer shall be powered by 12 VDC from the power adapter supplied with the unit Standard unit
4. Touchcomputer User Guide 19R SERIES 19 inch LCD Multifunction Touchcomputer elo Tyco Electronics Our commitment Your advantage Elo TouchSystems Touchcomputer User Guide 19 LCD Multifunction Touchcomputer 19R series Revision A P N E065202 Elo TouchSystems 1 800 ELOTOUCH 1 800 356 8682 www elotouch com Copyright O 2009 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and spe cifically disclaims any implied warranties of merchantability or fitness for a particular purpose References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obliga tion of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch Ac
5. enable the OSD function again simultaneously press the MENU and UP buttons until OSD UNLOCK appears on the screen approximately 2 seconds Headphone Jack 3 5mm stereo haedphone jack Elo TouchSystems 19R series User Guide 16 Power Control Power Button The power button function can be set by the operating system under Control Panel gt Display Properties gt Screen Saver gt Power gt Advanced gt Power Buttons SET Display Properties CRIME Power Options Properties E Themes Cheskioo Scieen Saves Appearance Saingi Poe Sheree SURO Here LIPS 5 bh Select the peer A DAA pra ward Bo LESS Qu O Abrange ihar ican on es laiba Prope ha pannua aber compte eases from sandboy a Pisa Butta Gone haves Windows P Comas Wat DIS mates On pauma padded protect Wham presi the pose bullion on my computer Ehi deari Whiri fritas ben grega the esp button on my compuder To adisi morbo pasii pergi and bave ent a susto L o Caes To override all Operating System settings and shut down the Touchcomputer press and hold the power button for 4 5 seconds Note On select models the delay to override the operating system is extended to 15 seconds Elo TouchSystems 19R series User Guide 17 Using the I O panel The Touchcomputer provides the following I O int
6. 12V dc at 9 165 amps Touchscreen Specifications Part number E98499 Available with Acoustic Pulse Recognition APR technology For detailed specifica tions please visit our website at www elotouch com Note Touch options may vary depending on region Environmental Specifications Temperature Operating Temperature Independent of altitude Non Operating Temperature Independent of altitude Humidity Operating noncondensing Non Operating 38 7 maximum wet bulb temperature Altitude Operating Non Operating 0 Cto 40 C 20 C to 60 C 20 to 80 5 to 95 O to 12 000 feet 3 658 m Equivalent to 14 7 to 10 1 psia O to 40 000 feet 12 192 m Equivalent to 14 7 to 4 4 psia Elo TouchSystems 19R series User Guide 34 CHAPTER Hard Disk Recovery Note Back up all data This procedure will erase all data from the hard drive You will lose all previous work not backed up Materials required USB CD DVD drive device e USB cable e Keyboard PS2 or USB e Mouse e Elo Recovery CD ROM or DVD disc supplied with this computer Note The Elo Recovery CD supplied with the Elo Touchcomputer is specific to the 19R series Touchcomputer Do not attempt recovery with a Recovery CD from another computer version If do not have the correct recovery CD or you have questions about this process contact Elo Elo TouchSystems 19R series User Guide 35 General overview 1 2 RA User boots o
7. Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PUR Elo TouchSystems 19R series User Guide 49 POSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHO RIZED TO MAKEANY WARRANTY FOR THE GOODS OTHER THAN THE WAR RANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR IN STALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSE QUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and 11 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products
8. input of the display PS 2 Keyboard A PS 2 keyboard is functional when connected directly to the PS 2 keyboard port PS 2 Mouse A PS 2 mouse may be connected to the PS 2 mouse port Intel Desktop Board D MS9820 Elo TouchSystems 19R series User Guide 19 Kensington Lock The Kensington lock 1s a security device that prevents theft To find out more about this security device look for Computer Locks on the Kensington website at http www kensington com KENSINGTON LOCK Elo TouchSystems 19R series User Guide 20 Securing the Touchcomputer Base Short Base Mounting THREADED FOR M4x4 244 MIN CABLE CUT OUT Dimensions are in millimeters Mounting To A Wall 1 Remove the four screws C two are under the base assembly in order to separate the stand from the computer 2 Rotate the monitor 180 so the monitor will not be upside down when mounted in the position shown 3 Reinstall the four screws C 4 Route the cables through the cutout 1f applicable and mount the monitor to the wall using the templates provided Elo TouchSystems 19R series User Guide 21 Display Angle Wall Mounted For viewing clarity you can tilt the desktop LCD from 30 to 75 degrees from vertical CAUTION In order to protect the LCD if no touchscreen is installed be sure to hold the base when adjusting the LCD
9. product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recov ery and recycling Elo TouchSystems 19R series User Guide 24 CHAPTER Technical Specifications Touchcomputer Specifications Note Not all operating systems or options are supported in all regions Please contact your local Elo TouchSystems representative for details Dimensional Diagrams Front 449 0 100 3 380 0 NOTE Technical specifications are subject to change without notice Elo TouchSystems 19R series User Guide 25 380 0 Rear 293 4 KENSINGTON LOCK FEATURE Elo TouchSystems 19R series User Guide 26 36 8 100 0 Base Mounting 7 a A gt
10. 822 0 Tel 32 0 16 35 21 00 Tel 81 45 478 2161 800 356 8682 Fax 49 0 89 60822 180 Fax 32 0 16 35 21 01 Fax 81 45 478 2180 Tel 650 361 4800 elosales O elotouch com elosales O elotouch com www tps co jp Fax 650 361 4722 customerservice elotouch com Tyco Electronics Our commitment Your advantage Elo TouchSystems 19R series User Guide 53 VSN ul paud SIUONDS I O9 1 6003 O
11. DS af date cd be log dg not agree and donot want ba perform recovery a OPERATING SYSTEM RECOVERY INSTALLER Note By clicking agree and understand and clicking OK on this screen you are acknowledging this recovery process will erase all previous data from the hard drive You will lose all previous work not backed up Click I agree and then OK Tyco Electronics beie e postreh n dot ais a q a et 7 Eds e si q og E ss E ae Tyco Electronics Tyco Electronics mem fm Gem we US GS Gi o ag ae ee ey o o Sm Ro Ra Unplug the USB device which contains the recovery software when directed to do so on the screen see screen shot 4 Elo TouchSystems 19R series User Guide 38 3 The system restarts into mini setup ni ig Window E Tyco Electronics 4 Follow the on screen instructions Click NEXT Welcome bo ther Windoas EP Seta Wizard rai Elo TouchSystems 19R series User Guide 39 Read and accept the End User License Agreement WEPOS License Agreement XP License Agreement Follow the instructions on the screen Wide I Primal rive A Pe Re dom de am ms whl caes br imoral ab te et ey Tip Lees Gt A eg ages Lied ee PA do aer A ne ur o rega om cego ee e F il he args alia poa 5 A SO E ma Biani bee pel pana dl ret LTL ig Ti sd A phi GES A Eus Elo TouchSystems 19R series User Guide 40 For Windows XP you w
12. Intel Integrated Dual core Intel Atom 1 6 GHz processor amp 533 MHz system bus AUDIO JUMPER CABLE 12V POWER INPUT VIDEO JUMPER CABLE Advanced Unit Intel Core 2 Duo E5300 2 6 GHz 800 MHz FSB 2 MB L2 Cache AUDIO JUMPER CABLE 12V POWER INPUT VIDEO JUMPER CABLE Elo TouchSystems 19R series User Guide 9 Initial Power On The initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configuration and con nected devices To setup the Windows Operating System OS for the touchcomputer turn on the touchcomputer and follow the instructions on the screen Windows XP Professional Setup E Regional and Language Options You can customize Windows XP for different regions and languages Regional and Language Options allow you to change the way numbers dates currencies and the time are displayed You can also add support for additional languages and change your location setting The Standards and formats setting is set to English United States and the location is set to United States To change these settings chick Customize Customize Text Input Languages allow you to enter text in many different languages using a variety of input methods and devices Your default text input language and method is US keyboard layout To view or change your current configuration click Details Details cod Nem Language Select
13. OSD Lockout P Position Reset Power Supply Elo TouchSystems 19R series User Guide 51 35 31 34 46 18 20 10 10 19 21 33 R Regulatory Information S S Video Safety Label Setup Sharpness Shortcut keys Speakers internal Standard Unit Surface Acoustic Wave Technical Assistance Technical Support Temperature Testing the Touchscreen Time zone Time zone selection Trademark Turn On U Unpacking V Video jumper cable Viewing Angle Volume W Warranty Web Weighi 35 46 29 48 15 19 28 28 42 45 45 34 11 11 11 10 33 15 49 45 29 Elo TouchSystems 19R series User Guide 52 Check out Elo s Website www elotouch com Get the latest e Product information eSpecifications e News on upcoming events e Press release e Software drivers e Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at www elotouch com or simply call the office nearest you North America Germany Belgium Asia Pacific Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem N V Sun Hamada Bldg 2F 301 Constitution Drive Elo TouchSystems Division Elo TouchSystems Division 1 19 20 ShinYokohama Menlo Park CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222 0033 USA D 85521 Ottobrunn B 3010 Kessel Lo Japan Germany Belgium 800 ELO TOUCH Tel 49 0 89 60
14. and take care not to touch the LCD screen Elo TouchSystems 19R series User Guide 22 CHAPTER Maintenance Care and Handling The following tips will help keep your Elo Touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or Touchcomputer cabinet The unit is not user serviceable Remember to unplug the computer from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong solvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the computer cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your Touchcomputer If liquid does get inside have a qualified service technician check 1t before you power 1t on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner apply the cleaner on a soft cloth then wipe the touchscreen clean Never apply the cleaner directly to the touchscreen a A Wa Elo TouchSystems 19R series User Guide 23 Warning This product consists of devices that may contam mercury which must be recycled or disposed of in accordance with local state or federal laws within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this
15. ations 34 Hard Disk Recovery 35 Materials required 35 General overview 36 Begin 36 Technical Support 45 Technical Assistance 45 Using the Touchcomputer 45 Using the Web 45 Using the Phone 45 Regulatory Information 46 Warranty 49 Elo TouchSystems 19R series User Guide 4 CHAPTER Setup This chapter discusses how to set up and test your Touchcomputer and any included peripheral options Unpacking Your Touchcomputer Check that the following items are present and in good condition S EL Power cable US Canadian Quick Install Guide amp CD DVD Power Adapter Elo TouchSystems 19R series User Guide 5 Product Overview Front View Rear View Elo TouchSystems 19R series User Guide 6 Side View Base Bottom View Elo TouchSystems 19R series User Guide 7 Display Orientation Sass Elo TouchSystems 19R series User Guide 8 Initial Connections Prior to turning on your Touchcomputer you must take the power adapter and appropri ate power cable from the accessories box Plug the small round plug with four pins into the 12Vdc power input on the Touchcomputer Plug the power cable into the power adapter and the other end into a suitable power outlet mains Make sure the audio jumper cable and video jumper cable are in place as shown below Standard Unit
16. cuTouch and MonitorMouse are trademarks of Elo TouchSystems Other product names mentioned herein may be trademarks or regis tered trademarks of their respective companies Elo TouchSystems claims no interest in trademarks other than its own Elo TouchSystems 19R series User Guide 3 Table of Contents Setup 5 Unpacking Your Touchcomputer 5 Product Overview 6 Front View 6 Rear View 6 Side View 7 Base Bottom View 7 Display Orientation 8 Initial Connections 9 Standard Unit 9 Advanced Unit 9 Initial Power On 10 Language Selection 10 Test Devices 11 Testing the Touchscreen 11 Time zone selection 11 Operation 13 Side Panel Controls 14 OSD Control 14 OSD Menu 14 Headphone Jack 16 Power Control 17 Power Button 17 Using the I O panel 18 Standard Unit Intel Desktop Board D945GCLF2 18 Advanced Unit Intel Desktop Board MS 9820 19 Short Base Mounting 21 Securing the Touchcomputer Base 21 Mounting To A Wall 21 Display Angle 22 Wall Mounted 22 Desktop 22 Maintenance 23 Care and Handling 23 Warning 24 Waste Electrical and Electronic Equipment WEEE Directive 24 Technical Specifications 25 Touchcomputer Specifications 25 Dimensional Diagrams 25 Front 25 VESA 26 Rear 26 Base Mounting 27 General Information 28 Standard Unit Intel Desktop Board D945GCLF2 28 Advanced Unit Intel Desktop Board MS 9820 29 Display Specifications 33 Power Supply Specifications 33 Touchscreen Specifications 34 Environmental Specific
17. e by using one or more of the following measures 1 Move the digital device away from the affected receiver 11 Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard to the user vii If you need additional help consult your dealer manufacturer or an experienced radio or television technician Elo TouchSystems 19R series User Guide 47 Tyco Electronics Elo TouchSystems 2245 B H Town Line Rd Rochester NY 14623 www elotouch com ESY1920 19R E506354 HI Safety Label Agency marks and electrical ratings may vary by model See the safety label on the back of your unit for this information The following 1s an example of a safety label Manufacturer Tyco Electronics This Class A digital apparatus complies with Canadian ICES 003 EU importer Tyco Electronics Raychem b v b a Cet appareil num rique de la classe A est conforme la norme Brand name Elo TouchSyst
18. ems NMB 003 du Canada 6K70 C U E141667 ITE LISTED This device complies with Part 15 of the FCC Rules A EN60950 1 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 C Tested To Comply This device must accept any interference received including With FCC Standards interference that may cause undesired operation E08C789456 Made in China VOLTAGE 12V 772 9 165A MN Battery Notice CAUTION Risk of Explosion 1f Battery is replaced by an Incorrect Type Dispose of Used Batteries According to the Instructions Laser Notice CAUTION Laser radiation when open DO NOT STARE INTO BEAM Elo TouchSystems 19R series User Guide 48 Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchcomputer and components of the product is regional please contact your regional office For contact information see page 53 or go to www elotouch com Seller makes no warranty regarding the model life of components Seller suppliers may at any time and from time to time make changes in the components delivered as Prod ucts or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set f
19. equipment requires the use of the ground wire as a part of the safety certifica tion modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer 1f there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regu lations of Industry Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which mea
20. erfaces for connecting a wide vari ety of compliant devices Standard Unit Intel Desktop Board D945GCLF2 VGA There is one VGA HD 15 port normally connected with supplied jumper cable to display VGA input USB There are four USB 2 0 type A ports Ethernet There is one RJ45 Ethernet port providing LAN capabilities Serial There 1s one RS232 serial port Microphone Input There 1s one 3 5 mm microphone input jack for connecting an external microphone Audio Output There 1s one 3 5 mm stereo audio output jack for connecting headphones normally connected with the supplied jumper cable to the audio input of the display PS 2 Keyboard A PS 2 keyboard is functional when connected directly to the PS 2 keyboard port PS 2 Mouse A PS 2 mouse may be connected to the PS 2 mouse port Intel Desktop Board D945GCLF2 Elo TouchSystems 19R series User Guide 18 Advanced Unit Intel Desktop Board D MS9820 VGA There is one VGA HD 15 port normally connected with supplied jumper cable to display VGA input USB There are four USB 2 0 type A ports Ethernet There are 2 RJ45 Ethernet ports providing LAN capabilities Serial There is one RS232 serial port Microphone Input There is one 3 5 mm microphone input jack for connecting an external microphone Audio Output There is one 3 5 mm stereo audio output jack for connecting headphones normally connected with the supplied jumper cable to the audio
21. ete steps Default 50 centered in the panel Moves the image vertically in single pixel increments on a scale from O to 100 using at least 50 discrete steps Default 50 centered in the panel Adjusts the ratio of dividing frequency of the dot clock on a scale from O to 100 using at least 100 discrete steps Default 50 Adjust the phase of the panel dot clock with respect to panel data frequency from 0 to 100 using at least 25 discrete steps Default 62 Adjusts color temperature Color temperature options shall be 9300K 7500K 6500K 5500K and User Color Default User Preset Turn on or off the mute function Default value Not muted Adjusts the level of the audio signals to the Audio Output and Phone Output signals from O minimum volume to 100 maximum volume in 100 discrete steps Default value 50 Moves the OSD display vertically from the bottom edge to the top edge of the panel from 0 to 100 Default 50 centered in the panel Moves the OSD display horizontally from the left edge to the right edge of the panel from O to 100 Default 50 centered in the panel Adjusts the OSD timeout time OSD setting changes made prior to the OSD timeout are kept and used At a minimum the user shall be able to select options between 5 to 60 seconds Default 15 seconds Selects which language the OSD information is displayed in Options shall be English French Italian German Spanish Simplified Chinese Traditional Chinese and Japa
22. ff the CD Select the option to recover operating system The system restarts into mini setup Follow the on screen instructions to enter required information by Windows setup The system restarts and either touchscreen calibration alignment is performed or touchscreen drivers are installed and the calibration file is downloaded and the computer restarts Final restart After the computer starts again it boots to a Windows desktop and is ready for the user to personalize Begin E Boot off the Elo supplied recovery CD Turn the computer off Install the external USB CD DVD drive as directed by the manufacturer Insert the Elo Recovery CD into the USB CD DVD drive Turn on the Elo Touchcomputer When the screen below appears press the F10 key on the keyboard Elo TouchSystems 19R series User Guide 36 Wait until the screen below appears Boot Option Mera 311008 158 40 0 GH Realtek Boot feat Th Select Them Enter Select bem Esc Exit Using the Arrow UP or DOWN key s on the keyboard to select the CD DVD drive you are using When selected press ENTER Press any key to boot from CD or DUD When prompted press any key to boot from the CD The following two screens should appear Elo TouchSystems 19R series User Guide 37 2 Select the option to recover operating system Tyco Electronics Before Recovery can talca placa you muit agree with the flowing lepe and understand Gat by recover
23. ics subsystem AMI BIOS Microsoft Windows XP Embedded Microsoft Win dows Embedded for Point of Service WEPOS VGA Ethernet 2 10 100 1000Base T USB 4 USB 2 0 Audio Mic in 1 Line in 1 Line out 1 Realtek ALC888 supports 5 1 CH HD Audio Serial RS232 PS 2 2 1 x K B and 1 x Mouse USB 4 USB 2 0 via two headers connectors on Moth erboard some restrictions may apply not user ser viceable PCI Express X16 1 connectors on Motherboard some restrictions may apply not user serviceable Mini PCle 1 not user serviceable Serial 1 serial port header not user serviceable Elo TouchSystems 19R series User Guide 30 Real Time clock Hard Drive Power supply Power dissipation Weight Replaceable Lithium battery backed up real time clock 1 x 2 5 SATA hard drive 160 GB Type External Input line voltage 100 240 VAC 50 60 Hz 2 0 Amp Output voltage current 12 V at9 165 Amp min 110 watts min 110 W Typical Actual 21 Ibs 9 5 kg Actual without stand 14 7lbs 6 7 kg Shipping 30 3lbs 13 8 kg Elo TouchSystems 19R series User Guide 31 RJ45 connector Pin Definition Pin T568A Wiring T568B Wiring 1 Pair 3 white green Pair 2 white orange 2 Pair 3 green Pair 2 orange 3 Pair 2 white orange Pair 3 white green Pair 1 blue Pair 1 blue 5 Pair 1 white blue Pair 1 white blue 6 Pair 2 orange Pair 3 green 7 Pair 4 white brown Pair 4 white brown
24. ill be required to enter the 25 digit product ID from the license on the back of the computer You may have to remove the cable cover to see the license Note This step not required for WEPOS lbe Aa Phala Le pri e Pe ime e i q ap ee pa y de hamm y Topa ha Fabat ip bee Enter information as required Elo TouchSystems 19R series User Guide 41 5 The system will restart WEPOS will require you to log on to the administrator account If you chose a password during Mini Setup you will be required to enter it now 6 Touchscreen calibration or alignment begins For APR Acoustic Pulse Recognition touch technology If the Found New Hardware Window pops up on the screen see below DO NOT interact with this window It will close itself as the APR drivers load automatically Elo TouchSystems 19R series User Guide 42 The APR drivers will load automatically You will see the following two screens appear as the drivers load Please wait until the computer reboots 7 Congratulations your operating system has been restored to the original factory configuration and is ready for use Elo TouchSystems 19R series User Guide 43 Elo TouchSystems 19R series User Guide 44 CHAPTER Technical Support Technical Assistance There are three methods to obtain contact information for technical assistance on the Touchcomputer e The Touchcomputer e The web e The phone Using the Touchcomputer Y
25. ion When the following window appears you have the option of changing the language used in menus and dialogs Click Customize The Regional and Language window shown below will appear Select the Language tab The window shown below will appear Select the desired language in the drop down list labeled Language used in menus and dialogs Elo TouchSystems 19R series User Guide 10 Time zone selection When the following window appears you may change the time zone date and or time of the touchcomputer Windows XP Professional Setup Date and Time Settings y t Set the correct date and time for your Windows computer a Date amp Time Thursday June 04 2009 42301 PM Time Zone s GMT 08 00 Pacific Time US amp Canadal Tijuana WV Automatically adjust clock for daylight saving changes After making any changes click Next to finish Windows Setup will complete the initialization of the touchcomputer Test Devices Testing the Touchscreen The touchscreen is pre calibrated for accurate touch response Elo TouchSystems 19R series User Guide 11 Calibration If for any reason the touchscreen needs to be re calibrated go to the control panel and double click the Elo Touchscreen icon The window shown below will open G19 Elo Touchscreen Properties General Mode sound Properties 1 About video alignment enables the computer to convert touchscreen coordinates into image coordinates
26. nese Default English Selecting Color Recall shall restore all factory default settings for the color temperature Selecting Recall Defaults shall restore all factory default settings for the OSD Elo TouchSystems 19R series User Guide 15 Miscellaneous Exit Aspect Ratio Sharpness Select between Fill Screen input image is scaled to fillthe LCD vertically and horizontally with no over or under scan and Fill to Aspect Ratio for input images with aspect ratio lower than the LCD panel s aspect ratio of 16 10 input image is scaled to preserve input aspect ratio with no over scan 4 the unused portions of the panel will be black Default Fill Screen Adjusts sharpness of video signals on a scale from 1 to 5 using steps Default 3 no sharpness correction DDCCI Function Enable or Disable DDCCI Function Default Enable Exits the OSD display Shortcut keys There are three shortcut buttons allowing the user to make quick adjustments These shortcuts are available only when the OSD menu is NOT displayed o To adjust luminance press the UP button To adjust audio press the DOWN button To select video source press the SELECT button OSD Lockout The On Screen Display OSD feature can be locked out disabled 1f desired To enable this feature when the OSD is not present simultaneously press the MENU and UP buttons until OSD LOCK appears on the screen approximately 2 seconds To re
27. ns that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by Elo TouchSystems 19R series User Guide 46 EMC Directive 2004 108 EC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 2006 95 EC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equip ment may cause interference with radio and television communications There 1s how ever no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television recep tion or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interferenc
28. onal Internal I O Ports Real Time clock Hard Drive Power supply Power dissipation Weight VGA S Video 1 may not be present on some part numbers Ethernet 1 10 100 1000Base T USB 4 USB 2 0 Audio Mic in Line in Line out Realtek ALC662 supports 5 1 CH HD Audio Parallel 1 Serial 1 RS 232 PS 2 2 1 x K B and 1 x Mouse USB 2 USB 2 0 S PDIF 1 IDE 1 44 Pin SATA 2 connectors on motherboard not user serviceable Replaceable Lithium battery backed up real time clock 1x2 5 SATA hard drive 80GB Type External Input line voltage 100 240 VAC 50 60 Hz 2 0 Amp Output voltage current 12 V at 9 165 Amp min 110 watts minimum 110 W Typical Actual 20 1 Ibs 9 14 kg Actual without stand 13 9bs 6 34 kg Shipping 29 6lbs 13 44 kg Advanced Unit Intel Desktop Board MS9820 Processor Intel Core 2 Duo 53002 6 GHz 800 MHz FSB 2MB L2 Cache 2GB DDR2 667 SDRAM Two 240 pin DDR2 1 8 V SDRAM Dual Inline Memory Module DIMM sockets 800 667 MHz single or dual channel DDR2 SDRAM interface Support for up to 4 GB of system memory not user serviceable Elo TouchSystems 19R series User Guide 29 Chipset Graphics Video BIOS Operating system optional Rear I O Additional Internal I O Ports Intel 82035 Express Chipset Graphics and Memory Controller Hub GMCH Intel 8280110 I O Controller Hub ICH9DO Intel Graphics Media Accelerator 3100 onboard graph
29. orth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed 1f possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or 11 replacing the Product Such modification repair or replacement and the return ship ment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at
30. ou can access the support information by going to the System Properties and clicking on the Support Information button You can get to System Properties by either of the following methods e Right click My Computer and choose Properties or e Click on the Start Button and select Control Panel and Double click on the System icon Using the Web www elotouch com go contactsupport Using the Phone Call toll free 1 800 557 1458 Elo TouchSystems 19R series User Guide 45 Regulatory Information I Electrical Safety Information A Compliance 1s required with respect to the voltage frequency and current require ments indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equip ment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment 1s provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The
31. turn on the computer 2 To turn off the computer use the operating system to Y shut down the computer If unable to use the operating system for shutdown press and hold the POWER button for 4 5 seconds OSD Control OSD Menu To display the OSD Menu press the Menu button 1 Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub menus and functions 2 When the function you want to change is shown press the SELECT button To adjust the value of the function 1 Pressing the UP button increases the value of the selected OSD control option 2 Pressing the DOWN button decreases the value of the selected OSD control option Elo TouchSystems 19R series User Guide 14 The OSD shall control the following audio and screen characteristics PARAMETER Auto Adjust Luminance Brightness Contrast Image setting H position V position Clock Phase Color Audio Mute Volume OSD OSD V Position OSD H Position OSD Timeout OSD Language Recall Color Recall Recall Defaults ADJUSTMENT Automatically adjusts the system clock to the input video signal Adjusts the Brightness signal from O minimum brightness to 100 maximum brightness Default 100 maximum brightness Adjusts the contrast of the video signal from O minimum to 100 maximum Default 50 Moves the image horizontally in single pixel increments on a scale from O to 100 using at least 100 discr
32. which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all repre sentations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same Elo TouchSystems 19R series User Guide 50 index A Acoustic Pulse Recognition 43 Advanced Unit 9 29 Agency approvals 28 gt See also Emissions Regulatory Information Safety Label Align 12 Altitude 34 APR 43 Assistance 45 Audio 5 1 CH HD Audio 29 30 Audio Output 18 19 audio signal level 15 Line in 29 Line in 1 30 Line out 29 Line out 1 30 Mic in 29 30 Realtek ALC888 29 30 Audio jumper cable 9 B Backlight lamp life 28 Brightness 15 C Calibration 12 Care and Handling 23 Color Reset 15 Color Temperature 15 Contrast 19 D Disclaimer 3 Display Angle 22 Display Mode 33 E Electrical Safety 46 Emissions 46 F Factory Reset 15 H Hard Disk Recovery Hard Drive Headphone Humidity Immunity Information Intel Desktop Board D945GCLF2 K Kensington Lock L Language Language Selection MSI Desktop Board MS 9820 Mounting To A Wall N Native O On Screen Display OSD Operation OSD Horizontal Position Language Menu Orientation OSD Vertical Position time out
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