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Toshiba XVR16-60-X Network Card User Manual

1. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instruction in the literature accompanying the product A A vil viii RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT Thi
2. Default Email 1 Desktoo 95 NOTES 96 WEB VIEWER This chapter includes the following information e Overview e Configuring the Web Viewer 97 WEB VIEWER OVERVIEW 98 The DVR unit allows you to access video using Microsoft Internet Explorer Browser 6 Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics 75 users can access the Web DVR simultaneously The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be granted access to only view cameras 4 8 and 16 Screen Division Buttons CAMERA VTRSRSETBESOCHKHMRRABE Activate Commands Enable Disable Camera Display Configuring the Server for Remote Connection 1 2 3 Enter Setup on the DVR unit Click the Network Setup Button Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more inf
3. AUDIO FEATURES e 8000 Hz playback in Live Mode e Up to 48000 Hz playback in search mode e Mono Sampling DATA SIZE Per channel e 1 Second 1625 bytes e 1 Minute 97 500 bytes e 10 Minute 975 000 bytes e 1 Hour 5 850 000 bytes e 1 Day 140 400 000 bytes Approx 140MB Click the Audio Capture Channel Boxes to enable recording and adjust the Gain to the desired level Audio setup x Capture CH1 CH2 TF CH3 M CH4 TV Out Setup The DVR unit features an optional TV Out functionality that allows users to output video from any number of cameras in sequence to a television or monitor display 1 Select the TV Out Port to use NOTE Each Port must be configured individually i e one after the other 2 Select the Use Box to enable TV Out functionality for the selected port 3 Select each camera to display through the TV Out port 4 Select and Event Popup Box if desired 5 Define the Event Holding Time the number of seconds the camera displays after an event for selected event types 6 Define the Auto Switching Time the number of seconds between switching of camera for the selected TV Out Port Volume The volume control allows fine tuning of the volume settings on the DVR Volume Options e Slider Controls Used to adjust the literal volume for the respective devices listed e Mute Checkbox Check the mute box to mute volume on any of the device columns or check the Mut
4. L a a Lo DJ a part E a a ma m om P a a a i i dam En rae a a Eg oo a al a al el l HEHEHE EEE H Ma Md Dl EEE AAA T Pai a ihn EEEE L a Delay Triggering Relay Output Assign Relay s comma delineated Requires the HVR Software Upgrade Configure Sensor Response 1 2 3 4 5 Click the Setup Button on the Main Display Screen Click the Alarm Setup Button to open the Sensor and Output Display Click to select NO or NC for the desired sensor Enter the Delay Time to define the number of seconds after the sensor is tripped until the relay is activated Enter the relay s to associate with the sensor Two or more relays can be associated with a single sensor separate with commas Click Apply 49 Activate PTZ Preset on Sensor 1 Create PTZ Preset Position See instructions in the PTZ Setup Chapter 2 Click the Setup Button on the Main Display Screen Sensor Preset 3 Click the Alarm Setup Button to open the Sensor and Output Display Channel Channel 01 Position 4 Click the Sensor Preset Button 5 Select the desired camera from the Channel Drop Down Senor Sensor 1 Set Preset Preset l Delete Menu 6 Select the appropriate sensor from the drop down menu 7 Select the preconfigured PTZ Preset from the drop down menu 8 Click the Set Button A list of configured Sensor Presets will display in the
5. EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR unit The video that streams across can be stopped played forwards and backwards in slow motion or real speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the DVR unit When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm Configuring the DVR To enable the Emergency Agent on the DVR follow these steps 1 Enter Setup and confirm you are in the Camera Setup Menu 2 Selecta camera and then associate sensor s to that camera using the Sensor Connection Boxes 3 Click the Network Setup Button and make sure that Disable Remote Control is not checked NOTE The Emergency Agent uses one port to transfer the data through the Emergency Port The port can be adjusted inside the Network Setting Menu if necessary It is recommended that the default setting should be used unless the port must be changed 4 Click the Schedule Setup Button Enter the IP Address of the computer running the Emergency agent software Click the box next to the IP Address to enable it Emergency IP Select the Sensor Radio Button Create a schedule for the appropriate sensor Click Apply Ss A Y Configuring the Client PC 102 All config
6. This chapter includes the following information e Included Components e _ Setting the XVR Hardware e Optional Components 11 IDENTIFYING INCLUDED COMPONENTS Surveillix XVRs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new XVR unit If any of the following items are missing contact the dealer to arrange a replacement TOSHIBA acm waco reconoer XVR Unit Mouse Keyboard TOSHIBA TOSHIBA Power Cable PTZ Adapter BNC Connector Cable Audio Spot Monitor Cable Rack Mount Attachments with 16 Channel Only 4 Channel Only Screws surveillix XVR Digital Video Recorder ine tom at pt TOSHIBA AAR TTR EERE LED EEE LETT TT BNC to RCA Adapter XVR Manual 12 OPTIONAL COMPONENTS To fully utilize the XVR units potential several optional Surveillix components are listed below Contact the dealer for more information 1 GB NIC Gigabit Network Card Increase data transfer rate with a faster network card 2 SCSI UPG SCSI Card Use to connect external storage devices 3 16 AUD 16 Channel Audio Card compatible with 16 Channel model only Increase audio recording capacity 4 4CH VOUT 4 Channel TV Out Card compatible with 16 Channel model only View live video on 4 additional Spot Monitors
7. 120 PPS Max 100 PPS Digital Control Output Resolution NTSC 640x480 640x240 320x240 x60 x120 16CH pay 640x576 640x288 320x288 A NTSC 720x480 720x240 360x240 x120 ACH PAL 720x576 720x288 360x288 MJPEG 360x240 3 5k Image Compression Average File Size 720x240 4 8k 720x480 7 12k ACH BNC 16CH BNC 16CH BNC Each can be terminated 750 Looping Outputs Video Inputs Video Outputs Composite Outputs RCA SVGA Max PPS Per Channel 30 Pictures Per Second PPS NTSC 25 Pictures Per Second PPS PAL Up to 5 Regions Per Channel Adjustable Sensitivity Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Compatible with Microsoft Windows 2000 XP Motion Detection Remote Operation Remote Software PAN TILT ZOOM Built In RS 485 Interface Built In RS 422 Interface Continuous Motion Detection Sensor Scheduled Recording USB DVD RW Recording Mode Digital Signature Supports Digital Signature Verification Emergency Agent Transmitted through TCP IP SCS 11 ul
8. Object search filter information End Date 2 23 2007 gt Time 2 04 42 AM Sensitivity Insensitive gt e Key frame search Faster Show detected image Slower 71 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video Pause rewind and resume live video within seconds of an alarm event or suspicious activity SEARCH BACKUP SETUP Loc in ouT gt CURRENT USER USER CONNECTION STATUS E SO SENSOR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 RELAY 1 2 3 4 5 6 7 8 9 Mo 411 M2 13 Ma As As 1 Move the mouse cursor over the desired live video display on the Live Display Screen 2 Press the Scroll Button on the mouse 3 The Search in Live Controls will display at the bottom of the image 4 Use the controls to pause rewind move frame by frame or KRDO resume playing as desired AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video 1 Select a single camera by turning off all cameras but one using the Camera Select Buttons The audio buttons will be displayed 2 Selecta single audio channel to play When an audio channel is selected the Time Sync Button will be automatically selected 3 Click Play 72 NOTES 73 NOTES 74 PAN TILT ZOOM This chapter includes the following information e Overview e Setting up
9. STEP 1 Specifying the camera class and camera model Next gt Cancel NETWORK DEYICE SETUP STEP 2 IP Camera setup IP Address Connection Port jo ID lt Back Cancel Finish Password MOTION SETUP The DVR unit allows the user to adjust several different Motion Settings and create motion detection regions Create one or more Motion Regions on the screen to the left by holding down the left mouse button and dragging the mouse across the video You can create up to 5 Motion Regions per camera Select Camera Channel 1 y 4 gt r Motion Regions Clear All Current Motion Regions on Clear the selected Camera Apply o all Channels Apply current settings to all channels Sensitivity MIN a EEE MAX 1 1 Display full screen video pop up on motion event 2 ne Alarm Output Bre Alarm 0 Seconds F Full Screen Pop up T Alarm Output SS Beep on motion event T Beep on detect Corio FT Full Screen Pop up on Sensor Duration 10 Seconds Post Alarm MOTION 10 Seconds Display full screen video a pop up on sensor event Regular Interval Recording gt Post Alarm SENSOR 10 Seconds T Regular interval recording HH MMS 00 00 00 2 _ Schedule recording at a regular specified interval Create a Motion Region Select a camera channel Place the mouse pointer at the upper left hand corner of the area
10. There are many reasons why using Microsoft Windows XP Embedded is superior to other platforms when running on a LAN The number one reason is security Windows XP Embedded is based on NT technology which historically has boasted the most reliable and secure Operating System in the world Running the DVR on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in extreme circumstances can cause irreparable damage to the network Since connecting the DVR unit to a network can be extremely complex depending on the network this Surveillix DVR manual will cover only the basics It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the DVR unit can create and edit all Network settings available on Windows XP Embedded The DVR unit comes equipped with a 10 100 Network Interface Card NIC This card uses a standard RJ 45 connector The DVR unit comes configured in DHCP Mode The DVR will automatically receive an IP address is your Network assigns DHCP To configure a static IP address refer to the instructions below Configuring TCP IP Settings 90 1 Exit and restart in Windows mode 2 Right click on the My Network Places icon located on the desktop and select
11. When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the XVR unit when moisture condensation may occur If the XVR unit is used in such a situation it may damage discs and internal parts Remove any DVD discs connect the power cord of the XVR unit to the wall outlet turn on the XVR unit and leave it for two to three hours After two to three hours the XVR unit will warm up and evaporate any moisture Keep the XVR unit connected to the wall and moisture will seldom occur WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons
12. 2 2 4 8 amp 7 8 9 10 FRB 12 13 14 15 16 17 18 19 20 21 22 23 24 2 26 27 28 29 30 31 4 Today Backup Status Backup Size 0 MB Type Media Size OMB Fixed drive CD ROM d No Backup Item Remote dri Remote dri Fixed HDD Y Include Viewer Display all Hard Drives FreeSpa 226603 OMB Fr 19115 19115 Define Drive Priority Description BackupSpacel Number of Me mi No Data 226603 Recorded Time 0 19115 Selected Time 19115 gt Quick Format IEEE 1394 Backup Order Network Drive Browse E ance Select Additional Drive Folder Select Remote Network Location Recording data displays in hourly 24 horizontal columns and 10 minute 6 vertical cells segments Green cells indicate time with recorded video Red cells indicate time selected for backup Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video currently selected for backup Performing a General Backup 1 2 3 Click the Backup Button on the Main Display Screen Select the date or dates to back up video from using the calendar Dates highlighted in blue contain recorded data Select the blocks of time to back up using the Hour Minute Menu Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red Select
13. Click the Export Button in the System Settings tool section 4 Select a location to save the settings file and click Save The DVR Utility will export the DVR settings and automatically close 5 Click the OK Button to close the VFormat Utility Importing DVR Settings 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter Click Start gt Programs gt Surveillix gt VFormat Click the Import Button in the System Settings Tool section Select the location of the settings file to import and click Open Click Yes to import the data file on gt NM Click the OK Button to close the VFormat Utility 27 Changing Video Format 1 a eS 2 y Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display screen section later in this chapter Click Start gt Programs gt Surveillix gt VFormat Select the appropriate video setting from the list in the Video Setting Section NTSC or PAL Click Set Click the OK Button to close the VFormat Utility DISPLAY SCREEN Each time the DVR is started the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will be displayed the majority of the time Pee e Sear
14. you to view live video search through archived video export images and video clips and have virtually full Setup control Highlights Search archived video View live video Export images and video clips Control relay outputs Setup administration Basics The DVR can have up to 5 simultaneous remote connections Each user can perform functions on the DVR unit and will not affect the other users The only exceptions to this are accessing Setup and controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the DVR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the DVR itself The appearance of it matches the DVR almost identically however there are a few minor differences Some search features are not available such as the Index
15. 13 KEYBOARD SETUP To attach the keyboard to the XVR unit plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information MOUSE SETUP 14 To attach the mouse to the XVR unit plug the end of the mouse into the mouse PS 2 Port located on the back of the machine The mouse PS 2 Port can be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a t
16. 2 Double click the My Computer icon on the DVRs desktop A file menu will be 2 Explore displayed per 3 Right click on the drive to specify as a backup drive for Scheduled Backup Search and select the Rename option Rename the drive to Backup Repeat this process for all drives to use for Scheduled Backup To remove a drive from Sharng use for Scheduled Backup change its name to something besides Backup Restart the application and return to the Schedule Tab in the Backup Center POU Ets Window Create Shartcut Rename Properties 87 NOTES 88 LAN ISDN PSTN CONNECTIONS This chapter includes the following information e Overview e Configuring TCP IP Settings e Connecting to a LAN 89 LAN OVERVIEW The DVR unit can easily be connected to a Local Area Network LAN and uses Microsoft s powerful and secure Windows XP Embedded operating system This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use ALAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network Examples of LAN connections include Ethernet Token Ring cable modems DSL FDDI IP over ATM IrDA Infrared wireless and ATM emulated LANs Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protocol
17. 23 2007 7 05 07 AM 2 23 2007 7 05 07 AM 2 23 2007 7 05 09 AM 2 23 2007 7 05 10 AM 2 23 2007 7 05 12 AM 2 23 2007 7 05 13 AM 2 23 2007 7 05 15 AM 2 23 2007 7 05 18 4M 2 23 2007 7 05 22 AM 2 23 2007 7 05 25 AM 2 23 2007 7 05 28 AM 2 23 2007 7 06 16 AM 272372007 7 06 19 AM 2 23 2007 7 06 23 AM 2 23 2007 7 06 26 4M 2 23 2007 7 06 29 AM 2 23 2007 7 06 33 AM 2 23 2007 7 06 36 4M 2 23 2007 7 06 39 AM 2 23 2007 7 06 43 AM Operation message 352 x 240 Area 89 96 265 200 Start 2423 2007 7 05 02 AM End 2 23 2007 8 05 02 AM 31 Motion found Select a single camera either by turning off all cameras but one or by double clicking a displayed image Click the Object Search Button on the Search Screen Display Click and drag the mouse on the video display to define a motion region box Resize by pulling on the small square boxes located on the outer perimeter of the box Click the Start Search Button the Object Search Filter Window will open Select an end date time One hour is the default setting Adjust the sensitivity if necessary Click the OK Button Select a motion event from the search results list displayed on the right Click the Apply to Main Search Button to display the selected image in the main Search Screen and to use play controls To start a new object search using the original image click the Reload First Frame Button To exit Object Search without selecting an image click the Cancel Button
18. Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The DVR server is now ready to receive incoming connections Access Remote Connection 108 1 Open the Remote Software 2 Click on the icon of the server as defined previously 3 Enter the user name and password of an authorized remote user as defined in Network gt Client Setup gt User Account on the E Series system NOTE User Name and Password are both case sensitive 4 Click the Connect Button DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the DVR unit is the Digital Signature Verification program This program can be installed on any computer and loads an image in question Installing the Digital Verifier 1 Insert the Software Installation CD into the CD ROM Do not install on the DVR unit 2 Select the Digital Verifier option to
19. Eee a R 87 PRITOCMING ds CN EQU Backup ale A A een 87 Specifying Scheduled BacKUD DEVEE inne west 87 LAN ISDN PSTN CONNECTIONG 22 2 ie ee Eee 89 Aal OVERVIEW errang A A 90 connecting to alan USiNg ai 90 Contiquiing TERT Seingar a a os enge 90 EVENT SENTRY 2 33 2 eg 93 DV EN VIC Wis a ee 94 SS A fo ee ae ee are 94 Ada Email Noliiication Filters ea ee 94 WEB VIEWER O 97 WED VMEWEerOVe VIS Wi sus een ee een 98 Configuring the Server for Remote Connectors E E E E EE 99 Connecting to a DVR Using Web Viewer cuss a E E E E E a 99 Closing THE WED VIEWET Nasen 99 INCLUDED SOFTWARE SETUP nu EE E e EAEE E KEEP det EAE dave et e E A E AA ASRASA 101 EmMerdenc AGENT OVERVICW astas 102 E A A 102 Contouring the GENPRO ante ee Be u 102 BOI VII OW OO Oo RR RR 103 Emergener AGGIE VVINGOW este enden 103 AS A O dee 103 Search Alarm Window Inn e lee 104 VIEW Recorded Video 2 2 ae es AS AAA 104 EXDOR VIGEO ae E E nissen 104 Remote SOW ale ita 105 Remote Client Minimum Requirements vicario in na inne 106 Remote Client Recommended Requirements ccccccssseccccceseeccccaeeececsseuseceesaeueeeeeseaueeeeesaauueeeesuaaeeeseeessaaeeeesssaagss 106 Remole s llware Sell areas else ee 106 INStAlling Remo SON WANG AAA Ue o E A 106 Create a New Remote COMME CIO rod ads deis 107 GCORHOUENGINE DIVR 2 2 2 e a se 108 Configuring the Server for Remote CONNECTION cccccccccsseeeseccececesseeseeccessesuueseeeeeessssuseseecesss
20. GB 8 70 GB 99 EIDYR G Partition Basic NTFS Healthy 8 76 GB 8 70 GB 99 SIDYR H Partition Basic NTFS Healthy 3 76 GB 3 70 GB 99 Ye SIDYR 1 3 Partikion Basic NTFS Healthy 3 76 GB 3 70 GB 99 Ye SIDYR 1 3 Partition Basic NTFS Healthy 8 77 GB 8 71 GB 99 SIDYR K Partikion Basic NTFS Healthy 8 77 GB 8 71 GB 99 gt EBDisk 0 5 pp SERE PEEEE 74 53 GB 4 40 GB 8 77 GB 118 76 GBI 158 76 GBI 118 76 GBT 5 76 GBI 118 76 GBI 8 77 GBI 18 77 GB Online Healthy P Healthy Healthy Healkhy Healthy Healthy Healthy Healthy Healthy cpRom 0 CDRom L Online BB Primary Partition J Extended Partition J Logical Drive 58 User Management The User Management Console allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the DVR system Users can be given administrator privileges by enabling all rights however only the true administrator account can log into the User Management Console Select User Add User A ROR ini Update User Adminstrator Default Manager Security Delete User Exit FELL User Auto log off Auto log off Minute s Enable Auto Log Off on Off User after x Minute s of Inactivity Auto Log Off affects all users NOTE The Delete User Button immediately deletes the user use cautiously Add a New User 1 Open the Administrative Setup Display Click the
21. I External Power Supply DC 12V 4 Channel Siren Alarm Outside Relays Common External Power Supply DC 12V OO Common Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay 18 LOOPING OUTPUTS The 16 Channel XVR unit may have up to 16 Looping outputs Depending on the destination of the outputs each output may have to be terminated The outputs are located on the BNC Connector Cable Attach the cable to the input for the BNC Connector Cable highlighted below O O The Video inputs are 750 BNC connectors Make sure there is a video source connected to the input and then connect a cable to the Channel Out The looping outs can be connected to video monitors or combined with adapters to connect to VCR s LOOPING OUTPUT TERMINATION When terminating the outputs becomes necessary the XVR unit has built in termination that allows you to select individual outputs to terminate individually lt is not always necessary to terminate the output when using it lt is dependant on the device with which you are connecting it to As a rule if the image appears distorted or virtually unviewable it most likely needs to be terminated 16 Channel ann an ON Not connected to a monitor Normal OFF Connected to a monitor Looped Always leave the dipswitch set to the ON position when the Looping Outputs are not us
22. I Sun gt Mon W Tue Wed Thu Fri Sat Single Select Mode Tour schedule D Camo MN Hours 0 23 24 hours a 10 11 12 13 14 15 16 Cameras Create PTZ Tour Schedule PS U N m en Click the Setup Button on the Main Screen Click the PTZ Setup Button Click the Tour Schedule Button to open the PTZ Tour Schedule Window In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule Click and drag the mouse cursor to select blocks of time hours 0 24 and corresponding cameras Click the Select Button When finished click the OK Button to save changes and close the window 81 NOTES 82 BACKING UP VIDEO DATA This chapter includes the following information e Overview e Saving Video toa DVD R e Saving Video from a Single Camera e Scheduling Regular Video Backup 83 BACKUP OVERVIEW The DVR can easily backup important video data to an internal or external media location The most commonly used forms of this are CD R RWs External USB or FireWire Hard Drives and Network Drives Every DVR unit comes standard equipped with a DVD RW drive USB port and Network Adapter The DVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk You may also specify multiple locations for backup as well as the order they are recorded to The DVR backs up video
23. SCHOO Catia ica 46 SpeciallDay Schedule tere aa e e do a a a 47 Greating Editing a SpecialDay Schedule a 47 Deleling a Special Day Schedule ia Elan oe eet 47 O a es eat tai pi ie ae cl a cece eat cade cect tence red 48 Create System Restart Schedule sarsie ana e E A a E E aai 48 Aant SE LEO enueia A 49 Configure Sensor RESPONSES anaoa ze 49 Aclivale PTZ Preset ON SENSO io 50 General SU ies 51 A neem 51 Intensive Recording Overview a EA AS 52 How to USE Intensive Recording une 52 AU O ee 52 A a seen ewes 53 A E a EISEN 53 Arto Sequencind Sell ld a E E reads 54 Create CUSTOM AUTOS EQUENCE a a ae u A Ed ti 54 NEIWOHK SEIU esna daa eres 55 TES A nee A eee 56 A A 56 oli Sa ee ot a a teeta eas Area tal atari adn 57 ORAS CHECKS ee a 58 DISK Manage menta ai 58 User MANI ra ON 59 ACA ANC US ER a o o N er 59 US A sea lee ae 60 Ghanging the Administrator ass WO id 60 pelaut AGMINISIALOR ASS WOIO een 60 LO Manada il REE E E E 60 setup og Management DAS 22 oe ee das 60 xii SEARCH une ee leeren eis 63 O ee einen 64 Play CONOIS mero ee Erle 64 Adjust the Brightness of an Images een a a EI ee 65 ZOOMING IN Olan lia Ss tases rare mins alien 65 Zooming MO Ta FONON oran Image aa ee e e asia 65 openVvideo tonm o Wed LOCal IN O ie 65 A ENGE Eco Re Toe ee Ee eC ee ee eee ee 65 Clean NAGS case inct ee ee 65 DEA A ee 66 SAVE HOt ON PR PO LES O ee 66 Sindle CIP Backup a A it 67 ii ee ee a ee au 67 PerformingaBasie Sealch
24. User Management Button a a Click Add User to open the User Management Window nide Confirm Password Enter a user name and password Permission V Seach Setup J Pan Tit Relay Out Enable appropriate Permissions Backup I Shutdown I Instant Recording Select cameras to hide from the user Hidden Camera Assign a User Rank Permission Camera 1 eo Se oe a Se Ce Click the OK Button to save changes and close the window Camera2 Hidden Camera 3 m Hidden Camera 4 u Hidden Camera 5 ro Hidden User Rank 10 coca 59 User Rank The User Ranking structure allows the option to assign a privilege system 1 10 where one has the most rights to users of the DVR Software For example Since only one user is allowed to use the PTZ controls at any one time an administrator with a higher rank can kick another user out and take control of the PTZ The User Rank option affects SETUP ACCESS Only one user can access Setup at any one time A user with a higher rank will kick another user out and then open Setup PTZ CONTROL The DVR Software can only have 1 user using the PTZ controls at any given time A user with a higher rank will kick another user out and then open the PTZ controls Enter Setup Click the Administrative Button Click the User Management Button Enter the Administrator password and click OK Select a user from the Select User field and click the Update User Button Du FPF WN
25. begin installation When the Welcome screen appears click Next 3 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digital Verification program by selecting Start gt Programs gt Surveillix gt Digital Verifier gt Digital Signature Verifier 2 Click the Browse Button to load the JPG image Digital Signature Verifier 3 Enter the Site Code of the DVR unit that the image was originally extracted from The Site Code is specified in the Site code Ia Close Site Information Setup Menu 7 essage Choose a file to vn 4 Click the Verify Button to continue or Close to close the window without verifying If the image has not been tampered with a blue square will If the image has been tampered with a red square will appear appear around the image with the message Original image file around the image with the message Entire image changed or wrong SITE CODE Digital Signature Yerifier Digital Signature Yerifier x C 01_20040107140201_MARK jpg Es oi 20040107140201 MARK ipg Site Code 100 000 iv Site Code 100 000 Verify Close Message Original image file Message Entire image changed or wrong SITE CODE 109 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal so
26. box below 9 Repeat for additional sensors 10 Click the OK Button to close the Sensor Preset Window ones 50 GENERAL SETUP Voice Warning A amp f Motion Event Sensor Event Intensive On Intensive on Motion Intensive on Sensor Enable Intensive Recording Display Function V Display Motion Detection Area Box pool MV Display Sensor Status BAR 7 Live Afterimage Filter V Display Control Status BAR Motion detect on Continuous recording OSD Font Size 12 M OSD Bold Hide network connectivity stop the beeping channels 1 6 at 4 second intervals Video Loss Alarm Video loss alarm beep I Video loss alarm output Video loss alarm Log Enable Audio Recording Audio va Adjust Mute Volume Volume I Sequence Setting Apply Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt Only an authorized login will Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed Ex Cycle through Voice Warning The DVR unit allows users to play a sound file when either a Motion event or Sensor event occur This file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the DVR unit Open Sound File Test Voce Waring A A E TF Motion Event Sensor Event 1 Click the Open Sound File icon to browse
27. for a WAV file The selected file will display in the field on the left 2 Click the Test icon to verify the audio file 3 Select Motion Event and or Sensor Event to trigger the audio file 31 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation When the intensive recording is activated the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user specified level This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation m Intensive On T Intensive on Motion T Intensive on Sensor How to Use Intensive Recording The Intensive Recording option is set up as All or Nothing This means that once enabled associated with sensors all cameras associated with sensors will activate the Intensive Recording To activate the Intensive Recording option follow these steps 1 Inside Camera Setup select the camera to use and enable the sensor to associate with it 2 Click on General Setup Enable the Intensive on Sensor and or Intensive on Motion option 3 Click on Schedule Setup Select the Sensor Radio Button 4 Enable the sensor by creating a schedule for it 5 Click the Apply Button and exit out of setup Audio 52 The Surveillix DVR is capable of recording up to 4 channels of audio
28. gt Remote gt Surveillix Remote Center The Surveillix Remote Software opens and the Local Connection Window opens Click New to open the Site Info window Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the unit Enter the IP Address of the DVR server By default the DVR unit is set to connect using DHCP Enter the Center Port This setting is specified on the server Click OK Click on the newly created connection and enter the login username and password case sensitive Click Connect 107 Configuring the DVR In order to access the DVR unit remotely the DVR Server must be setup to allow remote connections Time Out Value Specifies a value in seconds to wait for a signal Disable Remote Control from the Surveillix Remote Client If a signal is not received by that time the connection is dropped Transport Setup Quality NORMAL Center Port Used to transfer the connection data Resolution 360240 e Image Port Used to transfer the image data Network Setup Search Port Used to transfer the search data Timedut value Emergency Port 12001 1024 5000 Center Port 2000 1024 5000 Image Port 2002 1024 5000 Search Port 12003 1024 50001 Configuring the Server for Remote Connection 1 Enter Setup on the DVR unit 2 Click the Network Setup Button to open the Network Menu 3 Uncheck the
29. original position on the bar Zooming In On a Portion of an Image 1 Using the mouse pointer point to the area of interest on the image and click the right mouse button 2 Keep clicking the right mouse button to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size Open Video from Saved Location 1 Previously saved video clips or backup files can be searched for content Find file by date and time or by name 2 Click the Open Button to search for the saved file 3 Select a file from the list of saved clips and backup files or search by start hour 4 Click OK to open the saved file Time Sync The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time 1 Select a single image to synchronize by double clicking on an image 2 Click the Time Sync Button The video will now playback in real time Clean Image The DVR unit is capable of recording video using one of three different resolutions When using the 720 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The Surveillix DVR unit allows the user to remove this by clicking the Clean Image Button 65 DAY
30. product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the XVR unit away from the TV radio or VCR vi NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the XVR unit If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This XVR unit is designed to last for long periods of time To keep the XVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the XVR unit Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location from a cool location
31. the drive or drives to save the backup video to using the Select Backup Media Menu Network Drive Button or Browse Button When selecting the DVD RW Drive you must specify the number of CD DVDs to use for backup Set the backup order using the Backup Order Button Select the Include Viewer Checkbox to include the Backup Viewer Application Click the Start Backup Button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen 85 Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location X Backup Center General Schedule Clip Channel Selection Description Backup Drive ur Clip Information _ osition a A Position2 Position worker administrator Positiond Positiond Pasition6 Position Pasition8 Positiong Position Position Time Setup Postion Start Time 171172007 9 10 54 AM Position gt gt DA 0MB Free Position Position End Time 1 11 2007 9 10 59 AM Position F Include Viewer All Clear Reverse ER Performing a Clip Backup Click the Backup Button on the Main Display Screen Click the Clip Backup Tab at the top ofthe Backup Center Screen Set the Backup Time and End Time of the video to backup in the Time Setup Box Select the Cameras to back up in the Channel Selection Box Select the Ba
32. to designate click and hold down the left mouse button drag the mouse Let go of the button when the box is the size desired Create up to five Motion Regions per camera Resize and move them by dragging the sides and corners of the box Adjust the sensitivity of the motion area using the sensitivity slider Define the recording time for a motion event Pre Alarm 0 gt 60 Seconds The number of seconds the DVR records before motion is detected Post Alarm MOTION 0 gt 60 Seconds The number of seconds the DVR records after motion is detected 39 Activating an Alarm on a Motion Event 40 ee A A In the Motion Setup window select a camera to edit from the drop down menu Create a motion area Select the Alarm Output box Select a Control Output to activate for the selected camera Select the duration to activate the Alarm when a motion event occurs Alarm O ubput T Alam Output Control HNO Y Duration TO Seconds FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS resolution quality and sensitivity of camera channels When configuring the PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to remotely connected systems The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions The total PPS of all blue sliders may not exceed the recording PPS of the D
33. to the DVR and store tech support and contact number information Current Server Total HDD Available HDD Space Software Version 4 Drive C Drive Total Space 4493 MB Free Space 2005 MB D Drive Free Space 8933 MB E Drive Total Space 8973 MB Free Space 7311 MB F Drive Total Space 8973 MB User Defined Contact Numbers Enter comments Site Code A user specified unique identification name used by other DVR software to identify the DVR Remote Emergency Agent SCS Digital Signature Verifier 56 ADMINISTRATIVE SETUP Safely Remove Connected Device Change Data Storage Location June 2005 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 12 3 4 23 26 EI 29 20 Today 3 _ 2005 06 28 08 50 00 Start Site After Normal terminate 6 28 2005 re ET al 2005 06 28 08 50 00 Start Site Ver 2 4 4 Build 9 Lib 3 502 _ 4 PP 3 2005 06 28 08 50 00 Current Work drive Default D Drive 4 2005 06 28 08 50 43 2005 06 28 08 52 37 Start Site Ver 2 4 4 Build 9 Lib 3 502 _ 4 Sue Vera lan Dim 2005 06 28 08 52 37 Start Site After Normal terminate 2005 06 28 08 52 37 Current Work drive _D Drive Da Export Log Data 1to 7 days 57 Storage Check The Storage Check allows users to configure E mail alarms assign users to E mail alarms and configure storage checks on the Surveillix DVR Email Alarm x General users St
34. to create the same schedule for multiple days Highlight the Time Blocks within the Recording Schedule Window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode Button The Time Blocks should now appear Blue for Motion Yellow for Continuous and White for No Recording NOTE Leave cameras recording with Sensor Detection set to No Recording for the specified time block s Create a Sensor Schedule 1 Select the Schedule Menu option and select the Sensor Radio Button Select a single day or click the Day Selection Mode Button to include multiple days in the schedule Highlight the Time Blocks within the Recording Schedule Window for the sensor s to enable and schedule Once the time blocks are highlighted click the Enable Button The time block will now appear red Scheduling Alarm Events There are three types of Alarm Events ALARM EVENT This option logs the Alarm Events on the local server CENTRAL STATION This option sends the Alarm Events to Central Station software EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an Alarm event Often motion does not need to be treated as an Alarm event Ex During work hours motion that occurs is expected and should not be treated as an Alarm However after business hours are over any motion that occurs should be treated as an Alarm 1 2 Select the Schedule Menu S
35. Agent Delete Alarm E A o A A FREE Normal Day Mode Create Special Day Recording Schedules Save special day pelete special aay Emergency IP BEN Use IP Emergency Time sec 5 y ri ie IM _nn n n hd Recording Mode Options Emergency IP Setup Sensor Schedule The sensors will supersede all other types of recording modes Motion Continuous No Recording Regardless of the recording schedule of a particular camera if a sensor event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Camera Setup Menu Single Day Selection Open Restart Sensor Schedule Window Multi Day Selection Setup Window C Recording Sensor Day of week I SUN M MON TFT TUE f WED T THU T FRI f SAT Single Day Selection Restart setup Recording schedule Special day Normal Day Mode Create Special Day Sensor Schedules Save special day Event Alarm Event Fi Central Station E Emergency Agent Delete Alarm Emergency IP EA Use IP aj Emergency Time sec 5 y Zum r gt 1 nnn hd Alarm Options Emergency IP Setup Delete special day 45 46 Create a Recording Schedule 1 Select a day to begin creating the schedule for or Select the Day Selection Mode Button enabling Multi Day Selection
36. Define Camera Name Select Camera channel 1 v 4 gt M Use Network Device Jeyite Enable Network Device Piz Registration Camera Name Selected Camera Display Bright 32 Adjust i e Brightness Hue 32 Hue _ e Contrast Contrast 32 m Sensor Connection 1 1 M1 E E 174 A O 5 Adu Deia Apply System Defaults E 110 _ _ eee E A to Selected Camera Apply to all Channels Apply Current Settings Apply System Defaults to all Cameras to All Cameras Setup New Camera 1 2 3 4 5 6 7 8 Attach camera to the rear of the DVR chassis Click the Setup Button on the Main Display Screen Click the Camera Setup Button to open the Camera Setup Display Select the channel that corresponds with the new camera from the Select Camera Drop Down Menu Enter a name for the camera in the Camera Name Field Adjust the Brightness Hue and Contrast if necessary Select the appropriate sensors to associate with the camera Click the Apply Button when finished 35 HVR Registration XVR Upgrade Option Use the following instructions to register the network recording functionality of an HVR or upgraded XVR Contact your sales representative to purchase the HVR upgrade for an XVR Have the following information available before registering the HVR upgrade HVR Software Serial Number The product Serial Number is the unique number that Toshiba provided with the software purch
37. Format NTSC Resolution 320240 Video Out time sec 5 Y TotalFPSis0 0 Quality Sensitivity Video Qualty Sensitivity Yar Normal 7 y u 10 a 0 Noma 7 F En o Normal 7 y 12 0 ss EE Inoma A TF iros as Noma 7 y T sig o au Noma I Ar sos passo manso Normal y E Normal 7 Normal 7 E 14 E 0 Normal 7 y E Normal y 7 a 15 EN 0 Normal 7 y a Normal y 7 5 16 a 0 Normal 7 y E Sensitivity iiini q Video Qualit Frame Select y No of Recording Frames Selected Frame Select Blue Slider Sets the PPS recorded during intensive recording and available for viewing on a remote client PC Red Slider Sets the PPS recorded by the DVR during normal recording Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Sets the Keyframe refresh rate Adjusting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administrator Enable Video Out to Spot Monitor 42 1 ou PF own Click the Setup Button on the Main Display Click the Frame Setup Button Select the Video Out Box to enable the appropriate channels Define the Video Out Time seconds to display each channel on spot monitor Click Apply Maximum PPS Table PPS Breakdown for Each Resol
38. II eee ee 68 Midex Sear rr eiserne 68 Performing anIndex SEONG kanaa ato 68 Index Search RESUS DIS Ol Ay eri a dehnen 68 PGC VIEW Sealch an o o e o 69 Performing a Preview Seale een 70 Gra MIG SC ANC ass esse ne a ee een 70 PEROLMING a Grape Search tan ee ee ee din dies 70 Object SCAN CI een ee ek eisen 71 Perlorming an OD eco cai ads 71 EAI IV o td nt ct e od e te le a ala e ee mnen cul 72 AU Pa DA e le a e ld ee 72 PAN METI ZOOM Re ee 75 Pan Tal ZOOMOV Gl VS Wes at ae 76 Se Ing Upa 4 UZ Came qc ae 76 AMAN MSP o esa tes 76 Enable the PTZ SC UING Sn 76 PON ANGE PZ SEUD si e sense 77 Creating and Viewing Preset Positions oocccccccccoccnnccnnncccononnnccnnnnonononnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnins 77 E nee CERO A A ei 77 Viewing ARTES O A res A e 77 PTZ Address Selings nu a soe dale 78 ACCESSING pliz Men Sra Keen Zusage 78 ela ee ale plz Camera ee 79 Using then Graphical TZ CONTONE ern acc ata ee lidad 79 Using the On Screen 20m ASS an nenne 79 A ee nee 80 PIZ TOUR Schealle a een 81 Crede PIZ TOUS CHOON ee een reise seele 81 BACKING UP VIDEO DATA nun ee nee ee Ren 83 ACID OV SIV IC Wy Een ne ee Me ee Ne ee ee 84 NECOGEXPRESS tae es er iss ee eee tea 84 Backup Center OVENVIEW ocios 84 Geheral Backup TE e re 85 PEMOMMING a General Backli n uu a ias 85 lips BACKU Screen E e ee ee e 86 POTION ler CIV BICKUD euere ee ee AA 86 scheduled Backup Sreem ii ici
39. LIGHT SAVINGS TIME The DVR automatically adjusts for Daylight Savings Time changes When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated hour that under normal circumstances would be recorded over The Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises To access the lost hour November 007 1 From the Search screen click the Calendar Button 2 Select the date when Daylight Savings time lost an hour The Daylight Saving eee a option appears 5 6 7 8 9 10 11 12 13 14 15 16 17 3 To play back the lost hour select the Daylight Savings option 18 19 20 3 2 23 2 4 Click OK to confirm the date and begin playing the video using standard search ay bb amp 8 amp al features W Today Pb Ii Daylight saving 102 00 rn an SAVE TO JPG OR AVI The DVR unit can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file formats are the most commonly used graphical formats today Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use JPG Optimized for compressing full color or grayscale photographic images JPG images are 24 bit 16 7 million color graphics Use JPG to export a single image or frame AVI AVI image data can be stored uncompres
40. Properties The Network Connections window opens 3 Right click Local Area Connections and select Properties The Local Area Connection Properties window opens 4 Select the Internet Protocol TCP IP by clicking on it once Once it is highlighted select the Properties Button The Internet Protocol TCP IP Properties window opens 5 Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 10 0 0 25 b Common Subnet masks are 255 255 255 0 NOTE In order to connect to the DVR unit through a remote LAN connection a static IP address must be assigned If the network assigns the IP address automatically DHCP contact the Network Administrator for help assigning a static IP address 6 If the network requires you to specify the DNS information enter it now by selecting the appropriate DNS options 7 When finished configuring the TCP IP settings close the Internet Protocol TCP IP Properties window by clicking the OK Button 8 Close the Local Area Connection Properties window by clicking the OK Button 9 It may be required to restart Windows for the changes to take effect Start gt Shutdown gt Restart NOTES 91 NOTES 92 EVENT SENTRY This chapter includes the following information e Overview e Setup Event Sentry 93 OVERVIEW Event S
41. Set the user s rank using the User Rank drop down menu and press the OK Button to save changes Changing the Administrator Password 1 Inside Administrative Setup click the User Management Button When the prompt appears click the Change Password Button 2 Enter the new password in the prompt that appears and click OK Default Administrator Password The default administrator login is User Administrator Password lt none gt Log Management The Log Management window provides the user the options to overwrite log files or schedule log deletion Setup Log Management Options 1 From the Administrative Setup Display click the Log Management Button lt Log file management 2 Select the box to enable the Log File Overwrite Option Log file overwrite option Set Log Overwrite Loafilesze 525 K8 a Select Overwrite and define the size of the log file cache SELLO econ Delete Log file older than 0 day s a Select Do Not Overwrite and define the number of days to maintain log files ae Manually Delete Log Files System log Delete All a Select the type s of log file to delete System Log Event Log Alarm Log I Event log b Click the Delete All Button ne Cancel 3 Click the OK Button to save the settings and close the window 60 NOTES 61 62 SEARCH This chapter includes the following information e Setup Overview e Channels e Color e Schedule e Speed e Motion Detect e Password e Pan Ti
42. Sound Option No Sound Beep Alarm C Play selected Wave Emergency Agent Window B PA TO O PA 10 0 0 77 100 000 Ties 1540055 Fusion i aidi 1540 45 Panir 154031 i Fecteril 1540000 14 Pesto MAD 133 Pater 119 1233 Peral 1533158 153313 Peral Tees ren Panor 13837 IB Porton 1357 THER Ponte F O KoT 27 ES 5 u 2 at Fi 13 ia kale m nal W Bi M M Mi ii ea Dan ins DVR priva Event TR preven Read iam Ej me Filter Event List 1 Select a DVR from the DVR Drop Down Menu in the Filter Options section Select the Date to include Select the type of Event s to include Select the event status type Read Unread All from the Read Drop Down Menu m e E Click the Filter Button to display filtered event listings Search Alarm Window EIER Export Option ANI File Video Displa j 2 Y Digital Signature Export C Alarm Setti Play Controls arm Setting Continue Playing 7 Samet Mr ul llc Go to Next Event All Alarm Event Information Frame 1 of 26 Speed Go to Previous Event Server 10 0 0 77 100 000 Name Position Time 15 54 21 Apply Close Export Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image quality However reducing the image quality causes the AVI video to appear more pixila
43. VIDEO RECORDER Fan Intakes Ports REAR PANEL CONNECTORS The rear panel of the XVR unit contains the connectors used to attach cameras sensors and relays to the XVR Below are diagrams that outline the location and description of each connector 16 Channel AC Power Connector Adapter for BNC Looping Output Cable BNC Connectors for Video Input Looping Output Termination Sensors Inputs Control Outputs RCA Video Out Cooling Fan na CH1in CH2in CH3in CHAin CH 5in CH 6 in CH7in CHB in o I CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in 1 CAMERA 75 TERM 1 fe e o o COM 1 2 3 45 6 7 8 9 10 11 12 13 14 15 16 COM 1 7 3 4 SENSOR CONTROL AQ HEBEN BENENNEN PT LL i mw Tt ttt semen PS 2 Mouse Input Network Port Audio PS 2 Keyboard Input USB Ports e Line In line level DB 9 Serial Input N LPT Parallel Printer Port SVGA Output da dd ii 4 Channel BNC Connectors for Video Input Audio Spot Monitor Output Cooling Fan AC Power Connector RJ 45 Network Jack Q ENNEN Eee TT Reet TT TT HE aA PS 2 Mouse Input Sensors 8 Control Outputs PS 2 Keyboard Input Audio RS 485 Interface DB 9 Serial Input USB Ports Line In line level LPT Parallel Printer Port SVGA Output e Speaker Out e Microphone In not used NOTES 10 GETTING STARTED
44. VR unit The PPS of a red slider may not exceed that of the blue slider for the same channel The dual sliders allow configuration of the DVR to record at a lower PPS while still being able to transmit at a higher PPS to remote connections Ex If a camera channel is set to 25 PPS blue and 7 PPS red the DVR will record at 7 PPS and users viewing live video remotely can receive up to 25 PPS NOTE The 4 Channel DVR only allows the user to select one frame rate for both recording and remote viewing Frame Setup 4 Channel Reset Default Settings Video Format NTSC PAL Video Out time sec Video Format NTSC 5 E Set Default Video Total FPS is 40 120 Resolution Quality Sensitivity Out 01 y A E fNoma AF O 02 0 10 gt gt n Noma Zr O 03 Hrn ona Br O 04 a 10 gt gt frsoxzso sw Noma Ar JO No of Recording Frames Selected Sensitivity Video Quality Recording Resolution Frame Select Frame Select Sets the PPS recorded by the DVR and available for viewing on a remote client PC Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Sets the Keyframe refresh rate Adjusting this setting can have negative effects on video quality NOTE Do not change from default setting unless instructed by a system administrator 41 Frame Setup 16 Channel Default Settings Video Format NTSC PAL Global Recording Resolution Set Default Video
45. ach hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 Day 24 Hours 1 Hour Increments PPPRP HPPA oS es E gH pues l Mor ee Hm zur ura 1 Hour 10 Minutes 10 Minute Increments 1 Minute Increments 69 Performing a Preview Search 1 2 Select a single camera by either turning off all cameras but one or double clicking a displayed image Select the Preview Search Button 24 images display If there is no recorded video during a portion of the day No Image will be displayed where the image should be Refine the search by double clicking on an image to select it 6 images display If needed return to the previous 24 image view by right clicking on an image Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by right clicking on an image Double click an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image Use the Play controls to play the v
46. aler or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods unplug it from the wall outlet This will p
47. ameras with no video signal Create Custom Auto Sequence 1 Open General Setup and click the Sequence Setting Button Click individual cameras in the left pane or click the Select All Button to include all cameras in the sequence Select an interval time in seconds to display each screen in the sequence Select Screen Division options for appropriate cameras Click the OK Button a PY m 54 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports setup emergency PPP information for use with the Emergency Agent and enable Remote Access Settings for Video Sent to Remote Client Use PPP Use with Remote eiiie 2 with en Connections mergency Agen Ears miini Enan Woden PAE E Between DVR and Remote Client Enable RS 232 Keyboards PTZ Sep Revo ang arita Transport Rate A bandwidth throttle based on percentage of free network Web Viewer iDVR Enables Disables access to the DVR using the Web Viewer interface 59 PTZ SETUP The PTZ Setup Window allows enabling of PTZ cameras creation of Presets creation of Tours and adjustment of camera speed settings Many options listed here are features only available on selected cameras Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options INFORMATION The Information Display allows users to define the site code necessary for connecting to remote software save comments relative
48. ameras within the Video Display Area All Camera View Displays all 16 cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen Button within the Screen Division Menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop Button will sequence through 1A 2A 3A 4A and then repeat This option is not available for the 7 10 and 13 screen divisions 31 32 SETUP OPTIONS This chapter includes the following information e Setup Overview e Channels e Color e Schedule e Speed e Motion Detect e Password e Pan Tilt Audio 33 SETUP OVERVIEW The Setup options allow you to optimize your DVR unit by adjusting things like camera names reboot schedules recording schedules and more It is extremely important that you setup your DVR correctly for several reasons e Recording Schedules By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it lo
49. and Object Searches as well as some Setup options 105 Remote Client Minimum Requirements Intel Pentium IV 1 4 Ghz or equivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Connection 56K DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel Pentium IV 2 4 or equivalent 512MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better Remote Software Setup Installing Remote Software 1 On the client computer insert the Surveillix Software CD into the CD ROM The CD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows 106 Create a New Remote Connection uy a M PAP a Local Setup DYR List Find DVR y Import Export saved configurations New Modify Delete Delete All Import Export Information Selected Site Information SiteT ype User Name Administrator IP Address Password Connect Disconnect Select Start gt Programs gt Surveillix
50. anty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do n
51. ase System ID The System ID is a number generated by the Surveillix unit This is a unique code generated using the MAC address of the computer running the software The following steps illustrate how to locate the System ID 1 Enter Setup 2 Click Camera Setup 3 Click the Registration Button 4 In the Network Device Authentication the System ID can be located under the Add a new Serial Key section shown below Add a new Serial Kev Syecem ID 4A98F 7534D 608 new serial number Add a seral number Obtaining the Unlock Code 1 Open an Internet browser and go to http register surveillixdvrsupport com 2 Enter the Product Serial Number that was provided by Toshiba 3 Enter the System ID that was generated by the unit 4 Click Submit Software Registration System ID 5 Verify the information 6 Click Next if the information provided is correct 36 Software Registration Product Name 01 Channel IP Camera Unlock Product SerialNumber Soe System ID INTL Please verify the information and press NEXT to proceed 7 Once validated the user will be provided with the Unlock Code 8 Print the page and save for later reference Software Registration The following is your unlock code Keep this number in a safe place as you will need it if you ever reinstall the software Unlock Code 1 a ee Product 01 Channel IP Camera Unlock Product SM u DWR SN NOTE This unlock code cannot be transferred to a d
52. asy to use graphical interface Basics In order to log in to the DVR server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Configuring the Server for Remote Connection 1 Enter Setup on the DVR unit 2 Click the Network Setup Button 3 Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the DVR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The DVR server is now ready to receive incoming connections Connecting to an DVR 112 1 Refer to the Setup section of the SCS Manual for information on using the SCS Software The SCS Manual can be found on the Software CD APPENDIX SPECIFICATIONS 113 114 XVR SPECIFICATIONS EEE DE BE OO Intel Celeron 3 2 GHz CPU Storage Hard Drive 250 GB Standard Virtually Unlimited Storage Potential Storage MAX Up to 2 HDD with DVD RW Operating System Microsoft Windows XP Embedded o NTSC Max 120 FPS Viewing Rate Max 120 FPS NTSC 60 PPS Max 60 PPS 120 PPS Max 120 PPS Recording Rate PAL 60 PPS Max 50 PPS
53. by Toshiba should attempt to repair this XVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty WARNING To reduce the risk of electrical shock or damage to the equipment e Do not disable the power grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the XVR unit INTRODUCTION PRODUCT DESCRIPTION gt EL A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the XVR unit is more powerful than the analog recorders of the past The Surveillix XVR server software comes pre configured for fast and seamless integration w
54. ch Display A e Backup Center GE e PTZ Controller GY seve Opens Setup Display Screen Division Buttons Sensor Status sensor fa 2 3 e038 Fe ee A 0 041 051 06 28 RELAY 1 d 3 pa El MN 3 wre Te M3 M3 4 A CAMERA VIEW The Camera status for each camera is displayed next to the Camera number or name on the Video Display Area The following are Special Recording Type m Camera No and Name E10 Position 10 Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area The following are the different States for each camera Recording Displayed when the camera is currently being recorded to the DVR unit Ii Motion Detection Displayed when a camera set up for motion detection detects motion O Display Displayed when the camera is currently not being recorded to the DVR unit Special Recording There are two types of DVR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instant recording option Double Ri
55. ckup Drive to save the backup video to Check the Include Viewer Checkbox to include the Backup Viewer Application Enter pertinent clip information into the Clip Information section in the Description Box E M eS ee pP Ue Click the Start Backup Button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen 86 Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval Performing a Scheduled Backup a e W N N E Click the Backup Button on the Main Display Screen Click the Schedule Tab at the top of the Backup Center Screen Set the Backup Time to perform the backup Set the Repeat Backup Time to specify the number of hours between backup procedures between 1 and 24 hours Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive Button To save to a local drive or partition you must first rename the location Backup Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full Click the Save Backup Setting Button to save the current backup setting and return to the Main Display Screen Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive 1 Exit and restart in Windows mode ESE A LUNG
56. d 16 Channel XVR CH 1 in CH 2 in CH 3 in CH 4 in CH Sin CH 6in CH 7in CH 8 in CH Qin CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in 4 Channel XVR Channel 1 0 Channel 2 QO Channel 3 ell A O Channel 4 0 aie The video inputs are 750 BNC connectors Plug one end into the video source DVD Camera etc and plug the other end into the desired BNC input on the XVR unit CONNECTING SENSORS TO THE XVR Each XVR unit may have up to 16 Sensor inputs These inputs can be used with devices such as infrared devices motion device glass breakage alarms door and window trips and many more The Sensors can be set to Normally Open or Normally Closed inside the software There are 4 Common Grounds and 16 sensor inputs There is no power supplied to the ports so an external power supply must be used if power is necessary 16 Channel Common Ground or SENSOR Sensor Inputs 4 Channel Sensor Inputs Common Ground 17 CONNECTING CONTROL OUTPUTS TO THE XVR Each XVR unit may have up to 4 Control Outputs These outputs can be used to trigger devices such as Sirens Phone Dialers Lights and any other relay activated device There is no power supplied to the ports Use an external power supply if necessary 16 Channel 1 CAMERA 75 Y TERM 16 90000090 a PP E EE E Siren Alarm Outside Relays
57. data using a proprietary compression format that can only be read by the DVR Backup Viewer Software This ensures the integrity of the data Throughout the backup process the DVR will continue recording without interruption This is the result of the tremendous multiplexing power of the DVR unit which allows it to perform virtually all functions without disrupting the recording process NERO EXPRESS The DVR unit uses Windows XP Embedded running Nero Express 7 0 to write data to the DVD RW Drive This solution allows the DVR software to read and write data to the DVD ROM Drive without the requirement of formatting the disk first CAUTION Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result BACKUP CENTER OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD ROM drive Network Storage Locations and External Hard Drives 84 General Backup Screen The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location Hour Minutes Backup Status amp Backup Center General Schedule Clip January 2007 Sun Mon Tue Wed Thu Fri Sat
58. dows XP are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User You r Limited Two 2 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end user During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to the Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in place of those in need of repair Step by step Proce
59. dures How to Obtain Warranty Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshiba com taisisd 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 1 FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical applications Your Responsibilities The above warr
60. e All checkbox to mute all volume on the DVR Camera TV Out Setup Port Poti Iv Use Cameral Camera2 Camera3 Camerad Camera5 Camera6 Camera Cameras Camera9 Camera10 Cameral1 Cameral2 Camera13 Cameral4 Camera15 Camera16 Motion event Sensor event Event holding time e z Auto Switching Time 5 y Cancel ES Playback Control Ter E x Options Help Playback Wave MP3 CD Audio MIDI Line In Balance Balance Balance Balance Balance ee ea ze Volume Volume Volume Volume Volume 7 Mute all Mute Mute Mute Y Mute SB PCI 53 Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot Monitor Out signal is used to display video on a spot monitor Auto Sequencing conveniently displays video channels and at specified intervals sequences through each selected channel Screen Division Options 5 Auto Sequence setting l x 1 4 Division 9 16 Division 7 10 13 Division 1 Division Enable Sequencing Auto Sequencing Enable All Cameras Selecta UI Custom mode De Select interval between 37 interval sec switching cameras Dez Channel Selection Click each channel to include in Auto Sequencing Custom Mode Enable to create non standard screen divisions Skip 0 FPS Channel Sequence skips c
61. e DVR unit will shut itself off automatically once this is done The DVR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the DVR unit NEVER disconnect the power to the DVR unit while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure USING THE DVR UTILITY Video Setting Time zone setting INTSC y Set Date and Time TW99 System Setting tool Import Export Comb Ton Defaut y Import Expo Filter Y TY out Setting P4 478 Celeron y ds 32 CH zl _ se SAW Scale y Log View only for SAW Overlay Log View CD R RW Format Util Need For Schedule Backup Confirm Windows System password AGC Mode AGC Mode AUTO Set Cancel Exporting DVR Settings Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed Some things must be kept in mind when using this feature You cannot use this function on e DVRs that are different models e When upgrading from certain software versions You cannot use this feature when upgrading from v1 x to v2 x 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter 2 Click Start gt Programs gt Surveillix gt VFormat 3
62. e Window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode Button 4 When finished creating the schedule click the Save Special Day Button The special day should now appear as a date in the Special Day Schedule Deleting a Special Day Schedule 1 Select a Special Day from the Special Day Schedules 2 Click the Delete Special Day Button 47 System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters System restart setup Create System Restart Schedule 1 Open the Schedule Setup Display 2 Click the System Restart Button 3 Select the day s of the week to schedule an automatic system restart and select the box to enable shut down NOTE This step alone does not trigger the DVR to restart only to shut down 4 Specify the time of day to schedule the system restart 5 Select the Restart Radio Button NOTE If the Off Radio Button is selected the DVR will shut down at the specified time but not restart 48 ALARM SETUP The Sensor and Output Window allows you to enable disable and configure Sensors and Control Outputs Create amp Name Sensor Presets Open On Screen 5 Normally Open NO Normally Closed NC 02 Configure Hybrid IP Sensors Hybrid Sensor setup Sensor Type Delap sec Relay Sensor Type Delap sec Relay a a co a al
63. e en es ee ee ee En 26 SIG Ne DVR Ulla a coc de 27 EXPortina DVR Settings it een E 27 IMPONI DIAS UNOS e en e O e O ENE 27 Changing WIdEO FO id 28 DEDO el De ee OR ee Nasen 28 Camera Ne Were it ee ei See 29 Recording stalls Indiealer m re ee een 29 S DEBIAN RECO N 9 G Heer eee mete a ea ee es a erg 29 Screen DIVISION BUHONS as 3 zen a A a E EE 30 SETUP OP TIONS un ee 33 A Eee ide elie ete cel bag ie eine eet 34 SEIU creen OVERVIOW ii 34 Camera Sb pas ee ee ee 35 SCUD New S meransi ee A O 35 HVR Registration XVR Upgrade Oria Er 36 Obtaining the UHlock Code een iii 36 Unlock NeW Network Camela canon eanna die 38 Conpecing a NetWork Camera pi ee 38 NONONO UDe a E a a N 39 Create a Moto Recorre 39 Activating an Alarm on a Motion Evernt us0444400 444nn nennen nnennne nenne nennen nnennnnnnnnnnnnennnnnnennnnnnennnnnnsnnnnnnennnnnennennnrnnnnnn 40 Frames el p OVSIVISW escasa ee a ee Eee re Eee Bee 41 Frame SelUD A C Hanne susanne eine ici 41 Frame Setup 16 Channel ia 42 Enable Video DUETO Spot MONON at 42 MAIMUT RES Tal A O Oem S 43 SCHAUE SE re ae meee ern io 44 RECO Ind SCHAUE ei haba aaleibandaceunuredsateacdeacububadebessecesaunatedsodaumbundeiitcdade dardeauebanedaittanteaeeicassistars 44 AA A seat snaheggugsantea reas sata een stteatonasesenees 45 Greate a Recording Schedule u nun od 46 Create a Sensor Schedule astas esa ende da 46 SCHEOUUNG Alann EVEN ii ee een een een 46 Emergency Agen
64. ed 19 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple The XVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 4 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the XVR The XVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the RS 422 Adapter 16 Channel 1 Locate the PTZ adapter cable 2 Connect the wires of the PTZ adapter to the PTZ camera The red wire should connect to the RX on the camera and the brown wire should connect to the RX NOTE The PTZ adapter has four wires but only two are necessary for this application the yellow and orange wires are not used currently 3 Connect the other end of the adapter to the XVR unit as shown 4 Assign the PTZ camera an ID number that coincides with the number assigned to it by the XVR unit Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Attaching the RS 485 Adapter 4 Channel 20 1 Locate the PTZ adapter cable 2 Connect the two wires of the PTZ adapter to the PTZ camera The red wire on the adapter should connect to the RX on the PTZ and the brown wire should connect to the RX 3 Connect the other end of the adapter to the XVR unit as shown 4 Assign the PTZ camera an ID number in PTZ Setup that coincides with the number assigned to the camera This is norma
65. een select the PTZ Button See the chapter on DVR Basics The PTZ Controller will open 6 Select the PTZ camera to control by clicking on its video on the main display screen The camera number will appear inside the PTZ controls 7 Using the PTZ controls move the PTZ around ADVANCED PTZ SETUP Channel Channel 01 Position vl 4 T Enable Pan Tilt M M Reverse Fiz G 2 Piz PTZ signal type AS485 R5232 ee Protocol Travel Speed fo 4 Dwell Time sec fi aA Setting Start Fos E Pan Swing Open PTZ Controller Kan Tour Schedule l Preset 73017 Preset State f Speed r Address Setting i Adjust Speed Settings ge 2 lcd miei o la MES Ele xe BT RX Address 2 a z ed pa et ef of E PT Driver Address p Ass Zoom Po Adl Previous ID SEHD Sequence Focus zu New ID sb i Serial Port Setting nn SrNon eilig om Baud Rate s600bps Party NONE DataBitsfs StopBits 1 Apply NOTE Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled if the camera supports this Creating a Preset 1 Inside Setup select the PTZ setup option and select the camera wish to edit 2 Ifthe camera is already selected click the Op
66. elect either Recording or Sensor Highlight time blocks in the schedule that have been set to Motion or Sensor and click the desired Event buttons Alarm Event Central Station Emergency Agent A corresponding letter will display in the selected time blocks Emergency Agent Schedule Video recording triggered by motion or sensor events can be sent to the Emergency Agent software 1 ee Ww P Enable the Emergency Agent Event see Scheduling Alarm Events above Enter the IP Address of a PC running the Emergency Agent software in the IP Address Select the box next to the IP Address to enable it Only one IP Address is supported at a time Enter the recording duration in seconds in the Emergency Time field See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software Special Day Schedule The user can create days that have a unique recording schedule If necessary create these on days that are not typical such as Holidays Special Events etc m Special day Special Day Mode N Special Day Mode Normal Day Mode Date B 6 28 2005 ale Dal __ configured Special Days List Save special day Delete special day Creating Editing a Special Day Schedule 1 Click the Normal Day Mode Button to enable the Special Day Mode 2 Selecta day by typing the date or clicking the arrow to the right of the Date Bar 3 Highlight the time blocks within the Recording Schedul
67. en PTZ Controller Button 3 Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 4 In the Preset amp Tour Detail section choose a Preset 1 10 using the drop down menu or the Right and Left Arrow Buttons and click Preset 11 4 b Select Select NOTE Preset positions can also be created using the advanced buttons on the PTZ graphical controller Viewing a Preset 1 From the Main Display Screen select the PTZ camera by clicking on it 2 Using the keyboard click the number keys corresponding with the Preset Positions The Camera will move to the saved Preset 71 PTZ Address Settings Some protocols support software address settings The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the DVR to communicate with the proper PTZ camera This is especially important when a large number of PTZ cameras are connected to the DVR NOTE To select a PT Driver Address of 129 254 manually enter the ID in the field ACCESSING PTZ MENUS 78 Some protocols support the ability to access the Internal PTZ Onscreen Menu Since every PTZ camera is different the functions of these options can vary slightly The Surveillix DVR provides an easy way to access the cameras options For explanations of what those options are p
68. en ate iccetctceuses aa a aaia 5 SAS A Rheine eeeeslse 6 FrOnEP anel Controls and EDS o 7 RearPanel amp OnNecl rs en e A A 8 LESA AO PPP A TR 8 A seele een a a e a 9 GETTING STARTED 2 na een el ers 11 Identifying Included Components ceeeeeecccceeceeeeeeeeeeeeecaeeeeeceeeeeeeaeeeeeeeeeeessaeeeeceeeesseeeeseeeeeeeesssaaeaeeeeeesssaaaseeeeeeessaaaassss 12 Optional COMPONENTS eine ee ee ee ee 13 Keyboard Sselupi mussen een te nee ee 14 MOUSE SOU zn ee e el lo llo all 14 Monitor Setas a da ds on o ao 15 POWER SO a e ot 15 Gonnesting A V deo Source tothe AVR essene a e een Eee ae 16 CONNECTING gt ENS ME AUR io 17 OCINE E o ee ee 17 o A era bess 17 Connecting Control Outputs to the XV Aisne 18 TECNA E A OR IR tae co O SAERRL ER IE ee es anda SER ASCHEN A bone E ten AACHEN ON CRERZUFE TIRCERREE DR 18 Ai CARING Vaca eae cde oth accel iat ace dsd eee 18 LOOPING OULDUIS un ae ee ee 19 Mole Oe ee 19 OS I ee ae ee ee ee ee este 19 Connecing a PIZ CAMA es een 20 Attaching the RS 422 Adapter 16 Channel uusss0000222000eennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 20 Attaching the RS 485 Adapter 4 Channel cccccccccessseeecceeeseeccceeeeeecceeueeeecceeuseeecseaueeeesssuueeeeseesseageeeessaaaeeesssaaass 20 TUR OMNE AVA sarpi ee ee sin anna 21 A A A A 21 DYR BASICS 2 2 met este ae ea ee ee ee nee eee re ane eee ee 25 FUMING ON Ne DV ie ea 26 TUNN ONDA e
69. entry is designed to allow the user to monitor drive status in DVRs utilizing an internal RAID 5 array This utility allows users to be notified via email in the event of a drive failure SETUP EVENT SENTRY 1 2 3 4 5 6 Double click the Event Sentry Management icon on the desktop to launch the software The Setup Wizard will display the first time to explain features of the software Read the displayed tips Click Next on each window on the last window click Finish Select No More Tips Please In the Tips and Tricks Window Click Close The main page of the Event Sentry Management consol will display Add Email Notification Filters 1 mn e u P 94 Find and expand Email Notification in the Left Panel My Computer gt Packages gt Filter Packages gt Email Notification Right click Email Critical Events and select Delete Click Yes to confirm Right click Email Notification and select Add Filter Name the filter IAANTmon 7 Click the IAANTmon 7 filter in the left panel The filter options will display in the right panel Select IAANTmon from the Event Source Drop Down Menu Type 7 in the Event ID field a My Computer Sy Service Control Po Global Options Environment i Computer Groups 4h Packages W Filter Packages 8 Antivirus Software H Common B Database Servers D Domain Security B Laptop I MS Exchange Server Sarbanes Oxley Server Hardware B Windows NT 2k 2k3 Server W
70. erating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left in contact with this
71. ff S w rer 5 LIGHT E TOUR PTZ PRESETS Activate Corresponding Preset Position ADVANCED CAMERA HEHU 9 MENU SELECT CLOSE PRESET CONTROLS A O ces D 2 S 6 a fr B 7 PU M ser DELETE WB mon Using the On Screen Compass 1 Click the Setup Button on the main screen Click PTZ Setup Select the On Screen Compass Box to enable the feature Click the Apply Button Click the Exit Button to return to the main screen Click the PTZ Button Control the PTZ by dragging the mouse on the screen in the desired direction A green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction E SS ze 79 80 UNDERSTANDING TOURS Preset amp Tour Travel Speed 130 4 Dwell Timel sec 63 l 4 Setting Start Pos End Pos Pan Swing t Tilt Swing Rur Stop Travel Speed The speed between one Preset position to the next Dwell Time The length of time in seconds that a PTZ Tour displays a Preset Position Setting Start Pos End Pos Define a Mimic Tour The Start Position Button begins the recording process The Stop Position Button ends it Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours Run Stop Runs the selected Pan or Tilt Tour PTZ Tour Schedule PTZ Tour schedule E m Day of week
72. ght Click the video display to activate and deactivate the Instant Recording option 29 SCREEN DIVISION BUTTONS 30 The Screen Division Buttons allow you to view cameras in groups such as two by two three by three and four by four The button options are shown below ce teu 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 4th Four Cameras View Displays cameras 13 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu Multi Camera View Displays a group of c
73. he XVR unit while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 21 NOTES 22 23 24 DVR BASICS This chapter includes the following information e Turning the DVR on and off e Becoming familiar with the Display screen e Defining Screen Divisions 25 TURNING ON THE DVR Once the cables and adapters have been properly connected it is time to turn on the power To turn on the power follow these steps 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the DVR unit 2 Turn on the Secondary Power Switch located in the rear of the DVR unit 3 Turn on the main power switch located on the front of the DVR unit The DVR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances you should not be asked to respond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix DVR software should load automatically and bring you to the main screen TURNING OFF THE DVR 26 1 To turn off the DVR unit select the Exit button from the main screen This will prompt you whether you wish to exit the program or not Select yes Th
74. hird button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button MONITOR SETUP The XVR has the following connection available to attach a monitor SVGA Output To VGA Monitor Attach the monitor or monitors to the rear of the XVR unit using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 15 16 CONNECTING A VIDEO SOURCE TO THE XVR There are different types of Video Sources that can be plugged into the XVR unit including DVD players VHS players and CCTV Cameras The back of the XVR unit contains up to 16 video inputs depending on the XVR model The connectors use the BNC standar
75. ideo of the selected segment To exit out of the Preview search with the current image still selected deselect the Preview Search Button GRAPHIC SEARCH The Graphic Search option displays video in graph format Hours 0 23 24 hours Performing a Graphic Search 1 uo o PS 70 Select the Graphic Search Button on Search Screen Display Click the calendar icon to select a day Click on an area of the blue recording block Only one camera can be displayed at a time Recorded video from the corresponding camera and time block will display above Use the mouse or arrow buttons to move through recording blocks and view video OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly 57 Object search area 89 96 265 200 width 176 height 104 N N N Camera Number 1 Checked frames 32 Time 2 23 2007 7 05 06 AM Performing an Object Search l 2 3 4 e os on 11 12 Perform a Basic Search 100 Found 31 Clear selection Reload first frame Apply to Main Search Stop Cancel Cam Time info 2 23 2007 7 05 02 AM 2 23 2007 7 05 02 AM 2 23 2007 7 05 02 AM 2 23 2007 7 05 02 AM 2 23 2007 7 05 03 AM 2 23 2007 7 05 03 AM 2 23 2007 7 05 03 AM 272372007 7 05 03 AM 2 23 2007 7 05 06 AM 2 23 2007 7 05 06 AM 2 23 2007 7 05 06 AM 2
76. ifferent computer Print this Page 37 Unlocking a New Network Camera a Ww NY P Start the Surveillix DVR Enter Setup Enter Camera Setup Click the Registration Button Enter the Unlock Code generated by the Toshiba Registration Site into the new serial number field Click Add a serial number Once the new serial number has been added to the list click OK Connecting a Network Camera 38 1 2 3 4 10 Open Camera Setup Setup gt Camera Setup Select the camera channel to add a Network Device to Check the Use Network Device Box If the Network Device supports PTZ check the Enable Network Device PTZ Box Click Setup Network Device and the Network Device Properties Window will appear Click Setup to add a Network Device Select the Manufacturer Class and Model of camera being added then click Next Enter the IP Address Port ID and Password of the Network Device and click Finish Click OK when returned to the main Network Device Propertied Window and click OK to exit the main setup window The Network Device has been added Network Device Authentication m The Registered Seral Key lSerialNo Total otal Used sed Free availability total Add a new Serial Key 4638F7534D7608 new serial number Add a serial number System ID x General IP address o Port Rn Camera fo Name Position su NETWORK DEYICE SETUP
77. indows NT 2k xP Workstations System Health Packages Tracking Packages Y Notifications Targets F Syslog Daemon Qj Event Log Viewer local FF General Threshold Timers Hour Day Custom Event Logs Right Click package and select Edit to view configured targets Log Event Severity Application C Directory Service Security File Replication i _ Information A M Waring Qy Audit Success System C DNS Server ES Y Eror A M Audit Failure Filter Settings Details Include Event Source IANT mon v Category Exclude ied Event ID 7 C Stop Processing Username O Require Acknowledgment Computer Filter Text amp Notes Content Filter El Filter Notes r 9 Repeat the steps above to add two more filters IAANTmon 4 and IAANTmon 3 NOTE The properties for each filter will remain the same except the Event ID field which corresponds to the filter name 10 After all three filters are added save the settings File gt Save 11 Exit the Event Sentry Management Software File gt Exit 12 Double Click the Surveillix DVR icon on the desktop to restart the DVR software 13 The Event Sentry will run in the background and monitor the RAID array GE Server Hardware Windows NT 2k 2k3 Server 2 3 windows NT Zk xP Workstations 2 4 Email Notification gr IAANTmon 7 Ae T4ANTmon 4 oP IAANTmon 3 System Health Packages Tracking Packages Notifications Targets
78. inter being used there may be several printing options available Refer to the printer manual for more information 3 Click the Print Button to print the selected images NOTE The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 67 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR unit The most basic involves selecting the date the time the camera and clicking play 1 mo A e mN Select a date using the calendar button in the Date Box Select a time by clicking the up and down arrows to the right of the time display Click OK Select one or more cameras Click Play Video can be played forwards backwards or frame by frame INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows a user to perform a search based on criterion such as Sensor Motion and Instant Record events Performing an Index Search 1 a SY oY Click the Calendar Button on the Search Screen to select the date to search Click the Index Search Button The Index Search Option Box will open Select a single camera or select the All Cameras Box Select the Select Time Box to define a specific period Select an event type to search sensor motion instant record or select the All Event option Click OK There may be a delay while results are returned Results will be dis
79. ithin your existing IT infrastructure Designed around Microsoft Windows XP Embedded the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the XVR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix XVR is high performance security product ready to meet today s security demands FEATURES Toshiba s Surveillix XVRs include the following new features Optimized and Designed for Microsoft Windows XP Embedded Record up to 120 PPS Up to 16 Camera Inputs Supports up to 4 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Mu
80. lease refer to the manual that came with the camera NOTE Use the arrow buttons on the PTZ controller move through the PTZ Menu options and or highlight options Address Setting RX Address 1 lor y Rx Address 2 FT Driver Address Do Previous ID NewID Set ID cLose X art CAMERA Milo B Arrow Buttons E ys ZOOM FOCUS OO O PTZ CONTROLS on off M w rer M LIGHT O TOUR PTZ PRESETS CAMERA MENU menu SELECTO CLOSE PRESET CONTROLS MT D CLEAR Close PTZ Camera Menu Select Item on Menu M ser DELETE M move CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN TILT camera in two different ways e The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen e _ The second method is to use the mouse to control the camera directly from the live video display Using the Graphical PTZ Controller e Use the Arrow Buttons to control the direction of the PTZ camera e To select a new camera click the video display of i a different camera on the Main Screen Display CAMERA NOTE Eight directions are available only for select Displays Current E l 01 on aE protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Camera WE sis ZOOM FOCUS 0000 lo PTZ CONTROLS on o
81. lly done utilizing a dip switch configuration method on the addressable dome Tip It is recommended that the ID of the camera coincide to the input number on the XVR This will make future troubleshooting and configuration less complex RS 422 Signal Line gt 0 0 O Signal Line Signal Line RS 485 me 0 Signal Line TURNING ON THE XVR 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the XVR unit 2 Turn on the Power Switch located in the rear of the XVR unit 3 The XVR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances users should not be asked to respond to these messages If asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully 4 Startup is complete when the Surveillix XVR software is finished loading and displays the main menu screen TURNING OFF THE XVR 1 Click the Exit Button on the main menu screen of the XVR software 2 Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The XVR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the XVR unit NEVER disconnect the power to t
82. lt e Quit to Explorer 63 SEARCH OVERVIEW The DVR unit has several options that allow the user to easily search and find a particular section of video From Motion Sensor indexing to calendar views highlighting days with recorded video the DVR unit is equipped to help the user quickly find a specific video or event The following chapter describes in detail how to use the DVR search features Screen Division Buttons Hour Minute Control Bar Audio Channels Playback Date Time Current Date Time EEN Her 1 1 i l gt E A ia m CAMINA SELECT Mi i ES 5 y i E A E A A A o e e dar ka Be Bay r LA Paid las CECT MMW OE eat OF amera Select Buttons NOTE Audio Channel Buttons are only viewable when one camera is selected Play Controls mm e Reminds video RIOD CECE Pa Back Frame Forward Frame Forward Frame 64 Adjust the Brightness of an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Brightness slide bar to the right or left to adjust the brightness 3 Reset the Brightness by moving the slider back to the center of the bar Zooming In On an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its
83. ltiple Levels of Security Access Up to 16 Looping Outputs 1 Composite Output Up to 4 Audio Inputs High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Virtually Unlimited Storage Potential Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Hardware Watchdog X60 X120 16 CH Recording Resolution 640x480 640x240 320x240 NTSC 640x576 640x288 320x288 PAL X120 4 CH Recording Resolution 720x480 720x240 360x240 NTSC 720x576 720x288 360x288 PAL NOTES CONTROLS AND CONNECTIONS This chapter includes the following information e _ Input Output Connector Locations e _ Front Panel Controls and LEDs e Rear Panel Connectors SYSTEM SPECIFICATIONS Surveillix state of the art High Definition Digital Recorders are housed in a high performance and versatile 3U Rack Mount case allowing easy storage of multiple XVRs for enterprise applications Every Surveillix XVR unit comes equipped with the latest technology Intel Celeron D 3 2Ghz Processor 10 100 Network Interface 512 MB of System Memory DVD RW Recorder 250 GB Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the XVR unit contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below E LED Hard Drive Activity LED TO S H i BA DIGITAL
84. lution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer operates essentially like the Search portion of the DVR software For detailed explanations of these functions refer to the chapter on Search Options in this manual A surveillix HOUR MINUTE TOSHIBA EY seLecT DATE Aa ADVANCED CONTROLS DOS SLOW FAST ei BRIGHTNESS a BO H H H FH PH ES TIME MONTH DAY YEAR hpa EES CAMERA SELECT gt BE GIEC Is 000 1 2 a 05 66 07 fe fa Mo 4 42 As Ma As Ge RETURN Search Search Search Search TO MAIN OBJECT PREVIEW INDEX GRAPHIC SAVE PRINT OPEN Installing Backup Viewer 110 1 Insert the Software Installation DVD into the DVD ROM Do not install on the DVR unit 2 Select the Backup Viewer option to begin installation When the Welcome screen opens click Next 3 Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next 4 Select Yes to install the POS component or Select No for a basic install Click Next NOTE The POS component is only necessary when connecting to a server running the POS Upgrade 5 When the Choose Destination Location Window opens click Next This will install Backup Viewer in the default destination folder 6 Select the shortcuts to install or uncheck all boxes for no shortcuts Click Next 7 When the Ins
85. nger You can optimize the type of recording done by adding motion detection to this as well again increasing the amount of useful video e DVR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the DVR unit e Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video Display Area e Adjusting Camera Color By adjusting each camera s color settings you can optimize the clarity and detail that is recorded SETUP SCREEN OVERVIEW surveillix SETUP OPTIONS Voice Warning Video Loss Alarm Video loss alarm beep CAMERA SETUP AN amp Motion Event Sensor Event Video loss alarm output MOTION T Video loss alarm Log AE FRAME SETUP Intensive On SA SCHEDULE F Intensive on Motion Intensive on Sensor O nr 6 3 GENERAL 3 2 NETWORK E INFORMATION ADMINISTRATIVE Display Function I Display Motion Detection Area Box I Beep on login fail Audio Display Sensor Status BAR Live Afterimage Filter B V_ Display Control Status BAR 14 EXIT x Volume Motion detect on Continuous recording OSD Font Size h2 x M OSD Bold Hide network connectivity Sequence Setting Apply SENSOR 10 111 12 13 14 15 116 RELAY 10 11 12 13 14 15 16 34 CAMERA SETUP
86. orage Check Recording Data Check Alarm Event T Enable E mail Alarm Send User From Name From Address Primary SMTP Setting T Use Secondary SMTP Host Address i Host Address a User name Po User name Tl Password GE Password NA Port E Port e000 I Use Login Test 2 Use can Te General Configure E mail alarms for the Surveillix DVR Users Configures which users will receive E mails on alarm events Storage Check Configures when storage checks will be performed and their frequency Recording Data Check Configures when recording checks will be performed and their frequency Alarm Event Configures when general alarms will be sent Disk Management The Disk Management window is a native Windows function This window displays the partition scheme and health status of the Hard Disk Drives in the DVR This window is often used to troubleshoot a DVR or verify the amount of Hard Drive storage installed For more information about Disk Management consult a Windows XP manual sz Disk Management loj xj Action View es Bee ER volume layout Type File System Status Capacity Free Space Fr BACKUP C Partition Basic FAT32 Healthy 5 4 39 GB 1 97 GB 44 SIDYR D Partition Basic NTFS Healthy 58 77 GB 8 72 GB 99 SIDYR E Partition Basic NTFS Healthy 5 76 GB 7 14 GB al Ye SIDYR Fi Partition Basic NTFS Healthy 8 76
87. ormation 4 5 6 Click OK Make sure a User account is created Without a user account the Administrator account must be used The DVR server is now ready to receive incoming connections Connecting to a DVR Using Web Viewer 1 2 3 Open Microsoft Internet Explorer 6 Enter the IP address of the DVR into the Address Bar When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings One way to do this is to add the IP address of the DVR to the trusted sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 5 6 7 When the Web Viewer finishes loading select one or more cameras or select a screen division button Click GO A login window will appear Enter the Username and Password of an authorized user The cameras will now be displayed Closing the Web Viewer 1 To exit the Web Viewer close Internet Explorer 99 NOTES 100 INCLUDED SOFTWARE SETUP This chapter includes the following information e Emergency Agent Overview e Remote Software Overview e Digital Verifier e Backup Viewer e SCS Multi Site Software Overview 101
88. ot allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division Copyright 2007 Toshiba America Information Systems Inc All rights reserved TOSHIBA IMPORTANT SAFEGUARDS 10 11 12 13 14 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product de
89. played in a column on the left side of the screen Each line represents a segment of video If no results are found NO IMAGE FOUND will appear in the column Once the results are displayed double click on any one to search through them Once the desired image is found apply it to the Main Search by selecting the Close Button at the bottom of the results column Index Search Results Display 68 Image Display Area Event Recorded on Camera Time Event Occurred 01 M 00 02 08 01 M 00 03 55 01 M 00 04 34 01 M 0019 05 01 M 00 24 13 01 M Index Search Option Select Camera All Camera Cam A Came A Cama Lamd wi Select Time Select sort option Sensor Motion detection 7 Instant Record C All event Event Type M Motion S Sensor IR Instant Record PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of e
90. revent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the XVR unit other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction IMPORTANT SAFEGUARDS continued 15 16 17 18 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the op
91. s equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Table of Contents PREFACE 2 eis 1 FD OUE AMS GUISO a EEE 1 Bevo alg ier ills o G aanee tee ie te ere eee e OE PE II E 1 INTRODUCTION lt span tler 2 Product DESC tii 2 A o A o A oem ed 3 CONTROLS AND CONNECTIONS 2 2 0 2 dacsce sac sake castes scesec cece esses cov
92. sed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click the Save Button 2 Select the Export Type Image File JPG or AVI File Save Clip Backup x Save NOTE Different image format types provide different file sizes quality en Export type and compatibility l Image File CAMI File Image File JPG a Select Quality 50 gt 100 When size is not an issue set the Ail dete setup quality to 100 ataco fon current fame sec 5 gt AVI File Compression oder Microsoft MPEG 4 Video Codec 2 a Enter the duration seconds to record Although 100 is the j Quality setup a displayed a longer recording may be entered ee b Select a Compression Codec Each codec provides different levels of quality compatibility and file size c Select Quality 50 gt 100 When size is not an issue set quality to 100 Unplug or Eject Hardware Cancel 3 Click the Export Button to save file The Cancel Button exits the window without exporting file 66 SINGLE CLIP BACKUP Along with the Save option a single camera backup option is also included with the Surveillix software The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time The Clip Backup option gives the users the abilit
93. ssaaaeeeecessssssaaaeeseeessaas 108 ACCESS REMOIE C ONDECHON ee ee N ee tags 108 Digital Verlier OVEW I EW Er een 109 acu A 109 using Te Digital Ve eses tos icono tino e 109 BackUP VIEWELOVENIEW ta 110 Stalin BACKUP VIEWET A APO AR POT o ee 110 Loading Video from DVD Hr Hard DIV 2 A EL Dame Dun 111 SL ORS DVI Wi Petter AeA eee Ee EDC ne Sa lbs ee Pee ene 112 Configuring the Server for Remote COnne ction ccccccccccsssseeeeceeeeceeeeeeeeeeeeeeaeeeseeceeeeseaeeeseceeeessseaaeeseeceeeesssaaaeeeeeeees 112 SOMMSCUNO DAN Acurio seu e 112 APPENDIX SPECIFIC A TIONG les Bi En es 113 Df A eee eee ae eC errr ear Orc Ie iE ou et ane Sor ane nan eT a se eat Pee 115 XIV NOTES XV NOTES xvi PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the XVR units represented by this manual without notice The following text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand the product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the XVR unit TECHNICIAN NOTES WARNING Only authorized technicians trained
94. surveilllix XVR Digital Video Recorder User Manual model no XVR4 1 20 X XVR16 60 X XVR16 120 X Please carefully read these instructions before using this product TO S fe B A Save this manual for future use 27812AE Surveillix XVR User Guide Manual Edition 27812AE MAY 2007 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere Windows and Win
95. tallShield Wizard Complete window appears click Finish Setup is now complete Loading Video from DVD or Hard Drive 1 Open the Backup Viewer program Start gt Programs gt Surveillix gt Backup Viewer gt Backup Viewer Click the Open Button The Total Backup Search Window will open For DVD ROM data select the appropriate DVD ROM drive letter from the Backup Media Box For hard drive data select either an attached hard drive from the Backup Media Box or select the Open Folder Icon to browse to a specific directory Once selected available video data will be displayed in the Choose Start Hour Box Click on the desired time to select it Click OK The video will now load into the Backup Viewer Total Backup Search Total Backup Search Choose time to search Clip Search Backup Media F DepatmentD ata 22 0 GB Free Network Q DepartmentData 22 0 GB Free Network B Fired HOD Choose Start Hour Sry MM DD HA 00 00 111 SCS OVERVIEW SCS software is Network DVR Management Software a powerful utility that allows 100 or more DVR units to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each DVR and import maps of buildings and other locations The SCS software was specifically designed as an enterprise software solution Highlights View Live Video from most computers Username and Password protected E
96. ted When size is not an issue setting quality to 100 is highly recommended Digital Signature Adds a digital signature to the exported JPG image for use with the Digital Signature Verifier to verify integrity of exported images and prevent tampering View Recorded Video Double click an event listing to open the Search Alarm Window Use the play controls to locate the desired video Select the Continue Playing Box to watch all recorded events When not selected playback stops at the end of the alarm event Select the Same Camera Box to watch all events recorded by a single camera oe eS YP m Click the Apply Button after making any changes Export Video 1 Double click an event listing to open the Search Alarm Window 2 Use the play controls to locate the desired video 3 Click the Rewind Button to return to the beginning or desired spot in the video 4 Click the Stop Button 5 Select the Export Type JPG or AVI Save J PG a Select the Digital Signature Box to embed a digital signature in a JPG file b Click the Export Button Save AVI a Reduce Export Quality only if necessary to reduce the size of the file b Click the Export Button 104 REMOTE SOFTWARE OVERVIEW The DVR unit was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN 56K Modem LAN and more The Surveillix Remote software allows
97. the PTZ e Creating and Viewing a Preset Position e Creating and Viewing a Preset Pattern 75 PAN TILT ZOOM OVERVIEW The PTZ controls within the DVR unit allow for powerful control over the cameras This can be extremely beneficial by increasing the usefulness of the recorded video Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple The DVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 2 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the DVR The DVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the PTZ Adapter Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR Enable the PTZ Settings 1 2 3 Inside the DVR PTZ Setup select the PTZ camera using the Camera Channel drop down menu Enable the PTZ functions of the camera by placing a check in the Enable Pan Tilt Checkbox Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings See Advanced PTZ Setup in the chapter NOTE The majority of major PTZ manufacture protocols are included in this software Refer to the Supported PTZ Protocols list in this manual 4 Click Apply and Exit Setup 5 From the Main Display Scr
98. uration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent Window refer to the Emergency Agent Window section later in this chapter 1 Open the Emergency Agent window on the Client PC Start gt All Programs gt Surveillix gt Emergency Agent gt Emergency Agent 2 Right Click in the DVR List and select New Enter the DVR Code DVR Name and IP Address of the DVR to connect to in the Site Edit window that opens Click OK OVE Code gt 3 Click the Options Menu and select Setup OVE Name 4 Confirm that the Network Port in the Setup Window is set to the same number as the Emergency Port in Network Settings on the DVR If DYR identification IP Address the numbers are different adjust the Network Port on the client PC to match the DVR Cancel 5 Click the OK Button 6 Restart the Client PC Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events lt General gt This number should be changed to the same a 2002 number as is set in the Emergency Port in Network Settings on the DVR di mg Network Port 2001 aj Save Directory Sets the location that recorded video footage l is saved to Save alii Notice Options Configuration settings for activating an audible indicator or popup window when the iz Emergency Agent receives an event I Show popup messenger
99. ution Resolution CCTV XVR4 120 model 360x240 1CIF 120 PPS 720x240 2CIF 120 PPS 720x480 4CIF 60 PPS Frames recorded in 720x240 are twice the size of the standard 360x240 When recording at 720x240 each frame assigned to the channel will use 2 of the total frames available Frames recorded in 720x480 are four times the size of the standard 360x240 When recording at 720x480 each frame assigned to the channel will use 4 of the total frames available Resolution CCTV XVR 16 60 model XVR 16 120 model 320x240 1CIF 60 PPS 120 PPS 640x240 2CIF 60 PPS 120 PPS 640x480 4CIF 30 PPS 60 PPS 43 SCHEDULE SETUP Recording Schedule 44 The Recording Schedule Window allows the user to create different recording schedules based on the day time and type of recording desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically Single Day Selection Open Restart Recording Schedule Window Multi Day Selection Setup Window Recording C Sensor Day of week TM SUN F MON M TUE WED T THU YT FRI YT SAT Single Day Selection Restart setup Recording schedule Special Gay 0 camo EEE CAMO2 CAMO3 CAMO4 CAMOS CAMO6 CAMO CAMOS CAMO9 CAM10 CAM11 CAM12 CAM13 CAM14 CAM15 CAMI6 ne gt Event A Alarm Event R Central Station E Emergency
100. y to choose a backup time frame choose a specific camera add memos and even make a copy of the Backup Viewer if needed 1 From the Search screen click the Save Button Save Cip Backup Drive 2 Select the drive from the file tree to save data to Hard disk drive i MY Computer removable drive CD DVD drive lt D Backup 14038 MB Free gt E 0MB Free 2 0 DepartmentData 123722 MB Free 3 Select one camera from the list of S Y 2886 MB Free S 2 DepartmentData 123722 MB Free 4 Define the Start and End time of the backup clip channel backup start i A A 2006 07 05 16 25 05 5 Select the Include Viewer to include a copy of the proprietary Backup ee Viewer Software to view the clip on virtually any windows machine En ee 2006 07 05 16 2500 O Cam3 Position3 O Cam4 Positiond 6 Click the Add Memo Button to include additional information C Cam5 Position5 ee CS D ___ Adv 7 Click the Backup Button to start backup hen Postion CO Cam9 Position9 NOTE If backing up to a removable USB device click the Unplug or Eject C Cam10 Position10 Hardware Button after backup is complete to safely remove the device ol oe lt PRINTING AN IMAGE 1 Using the Search screen to locate the desired frame Double click the image NOTE Only one camera can be selected at a time for this function to work 2 Click the Print Button A Print Options window appears Depending on the pr

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