Home

Toshiba R100 Personal Computer User Manual

1. Td Wireless LAN sub system repair test VX XX Td ipn REA A DEF AE DEF AE AAA AE EE EEE EE ab Transmit amp Receive test Responder 2 Address test Mini PCI Wireless LAN 3 Wireless LAN WEP64 128 test e 0 Transmit amp Receive test Initiator decode he de FER RSI eoe eoe dede e dec e decode e ERK Press test number 1 2 0 21 RESPONDER SET ORiWL EXE Rev 03 Copyright c Toshiba Corporation 2000 2001 Initializing Responder Mode 111 MAC address XXXXXXXXXXXX Ad hoc mode SS ID PHN Test Channel 10 Tx ratio 2 Mbps When the machine has passed the test message will appear in the target machine Then press Enter in the test machine the message will appear also in the test machine Press Enter to return to the main menu PORTEGE R100 Maintenance Manual 960 440 3 33 3 Tests and Diagnostics 3 13 Wireless LAN Test Agere Subtest 02 Subtest 03 3 34 Mac Address test This subtest reads MAC Address If there is no problem the OK message will appear Wireless LAN WEP64 128 test This subtest reads the WEP of the wireless LAN card installed in the target machine A message similar to the following will appear PRES CARD us WE
2. Processor 750 CO xx VGA Controller xxxxx x MS DOS Version BIOS ROM Version Vxxxx lst ID 2nd ID 73H BOOT ROM Version Version VXXXX x PS Mico Version EC Version 0 51 x Total Memory Size xxxxMB Conventional Memory 00639KB x Battery Cod xx Sound System M1535 0 Printer Adapter 2 x 0 ASYNC Adapter COMI XXXCOM2 1 Math Co Processor 1 Slot Modem LAN None x 1 Floppy Disk Drive Track 000 Sector 18 1 Hard Disk Drive s Sectors 0009780750 05007MB 2 Sectors MB Press Enter Key Date YYYY MM DD HH MM SS 2 Press Enter to return to the DIAGNOSTIC MENU 3 58 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 24 SETUP 3 24 1 Function Description 3 Tests and Diagnostics This program displays the current system setup information as listed below l 2 Memory a Total System Date Time a System Date b System Time 3 Battery 10 11 12 13 14 15 Password HDD Password HDD b HDD Password mode c User Password Boot Priority a Boot Priority b HDD Priority c Network Boot Protocol Display Others a CPU Cache b Level 2 Cache c Dynamic CPU Frequency Mode
3. 4 14 46 keyboatd Boom COVER eee 4 17 Bed uda tee add eddie ise 4 22 4 amp 8 MDC board HADD cable eta oti us eoi eq tte niti 4 23 4 97 SPRL REC battery Ea I m er uu e uide 4 25 410 Wireless LAN boatd ieri etaed ao iii rend denda rin es 4 28 dob BO ictal Ra tea ota 4 31 4 12 LAN MODEM ARR HR Hagae utu eani m tiun d nM 4 32 4 13 Sound 4 33 4 14 System ra toti 4 34 415 LED SW membrane han h Ve s a e oid ipia 4 38 46 LODunaskbbinyeren Lese aea 4 39 4 17 LCD cable Wireless LAN cable Antenna cover 4 43 4 185 deo quete Gh deat Geh qd na ied eek emu ds 4 48 419 Eluorescent Lamps expediat nati 4 50 Appendices Appendix A Handling the LCD Module nr En ed ont 1 Appendix Board VAY ace n fe 1 Appendix PASSIONS RU a 1 Appendix D Keyboard Scan Character Codes tirent D 1 Appendix E Kev egy Out cen adusta ador aise idee eerie adds a meiden E 1 Appendix F BIOS KBG EC Update ttr if pa tea
4. C 20 Keyboard Scan Character Codes 202 94 D 1 T 1 BIOS KBC EC Update 1 1 ICY 1 100 960 440 Figures Figure B 1 Figure B 2 Figure B 3 Figure B 4 Figure E 1 Figure E 2 Appendices Main board layout she deo tiet ind B 1 Main board layout tenente B 3 Antenna board c cues ted t a res B 5 Connector board 6 1 i 1 PORTEGE R100 Maintenance Manual 960 440 App v Appendices Tables Table B 1 Table B 2 Table B 3 Table B 4 System board Table C 1 Table C 2 Table C 3 Table C 4 Table C 5 Table C 6 Table C 7 Table C 8 Table C 9 Table C 10 Table C 11 Table C 12 Table C 13 Table C 14 Table C 15 Table C 16 Table C 17 Table C 18 Table C 19 Table C 20 Table C 21 FL Board Table C 22 App vi edel dines B 2 Nati Board ient A OUR Uh eset teen en B 4 Antenna Board cc eo eite eh n ua EI Er B
5. Figure 4 48 Replacing Toshiba fluorescent lamp 10 PORTEGE R100 Maintenance Manual 960 440 4 59 Appendices Appendices App ii PORTEGE R100 Maintenance Manual 960 440 Contents Appendix A Appendix B 1 2 4 Appendix System Board Ca C 2 C 3 4 5 6 7 8 C 9 C 10 CTI 12 13 14 15 16 CAF C 18 Handling the LCD Moule scccsssisseiecctecscsscstscensesioseneensscenssssvacseentaceenasseeanses A 1 BED n dee UN B 1 Main Board Front VIG e Me EN de eR B 1 Main Board Back B 3 MI Board Front and Back View B 5 SC Board Front and Back ddnde eq usse eb B 6 Pin ASSIOTIIIT 1 PJ34 LCD connector 1 PJ35 FL Inverter connector onse ei nonae et eoim 1 PJ6 CRT I F connector PMR nd 2 PIAUSBLconnector 2 USB2 connector 4 ii C 2 P1325 Debug port connector t ce RP C 3 PJ11 PC Card Slot connector 80 ceccceesseceseceeeceeeceeeecseceeeeeseeenaees C 4 PJ364 SD Card connector 12 tied dinde C 5 PIV LED SW connector deben te
6. PORTEGE R100 Maintenance Manual 960 440 4 Replacement Procedures 4 4 414 4 15 4 16 4 17 4 18 4 19 bustem bodt EIN S uet deo ote one taa 4 34 4 14 1 System board oca dtes 4 34 AE espe te 4 36 LED SW membrane NT fete d eati 4 38 ECD mask PL myvettet E 4 39 4 16 1 ECDimas ES 4 39 4 16 2 EL WV etter 4 41 4163 LOD ret Mato 4 42 LCD cable Wireless LAN cable Antenna cover 4 43 Bars Palat occ tic s 4 43 4 17 2 Wireless LAN cable Antenna cover eene 4 45 ur M 4 48 El orescent E amps nn ne 4 50 4 19 1 Replacing 14 1 inch Toshiba fluorescent 4 51 PORTEGE 100 Maintenance Manual 960 440 4 Replacement Procedures Figures Figure 4 1 Removing the battery ba tied Tera Esp e M Rep Eia deba 4 8 Figure 4 2 Removing the PC card senate reiten asus 4 10 Figure 4 3 Removing the SD Memory Card times 4 11 Figure 4 4 Removing memory slot COVEY ceecceesseceseceseeeeeeeeseeeeseceeeeneeeeeeeeseecaeenes 4 12 Figure 4 5 Removing the memo
7. PJ4100 Network I F connector 10pin Table C 15 Network connector 10 Pinno 19 Signainame vo Ci 1 fou 17 5 M qwe __ ____ _ Cite Port g 100 Maintenance Manual 960 440 Appendices 1 9 Appendices 1 Pin Assignment C 16 Docking connector 50pin Table 16 Docking connector 50pin Signainame Pin No signar name vo 2 e fo eme o 4 10 s sev o 7 e ___ _ e ow Ci vo 9 ew Loups some o fume o o o ee o fur Ca fees 1 2 fo J m we fee Te wwe of x ow ows o swezew m o sev J 2 Css ee from ew se ps J sew o J _ e e ow Ca o a uev o 6 1 we e we frs o o 1 10 Port g R100 Maintenance Manual 960 440 1 Pin Assignment Appendices C 17 PJ8800 DC IN connector 2pin Table C 17 DC IN connector 2pin Ci ewe __ _ C 18 PJ8810 Battery connector 10pin Table 18 Battery connector 10pin Signainame
8. seite e eis edes 2 37 Procedure 4 Replacement Check eet 2 38 29 AG ud 2 39 Procedure 1 Diagnostic Test Program Execution Check 2 39 Procedure 2 Connector checking and replacement checking 2 38 Procedure 3 Replacement Check ooo eee Dre tas 2 39 210 sc e eM 2 40 Procedure 1 Diagnostic Test Program Execution Check 2 40 Procedure 2 Connector checking and replacement checking 2 41 DAT CAN cep E 2 42 Procedure 1 Diagnostic Test Program Execution Check 2 42 Procedure 2 Connector checking and replacement checking 2 43 2124 SOUS 2 44 Procedure 1 Diagnostic Test Program Execution Check 2 44 Procedure 2 Connector CHECK oos ut ad dics 2 44 Procedure 3 Replacement code fra 2 45 2419 SD card slot ensue canter Gee Ga Aa OY Aa OG UE qe Rer e d RS Gas 2 46 Procedure 1 CHECK on WADOOS e AUTRE 2 46 Procedure 2 Connector Replacement 2 46 2 14 Wireless LAN ree ode Sep eden tus 2 47 Procedure 1 Trance
9. Ad hoc mode SS ID PHN Test Channel 10 Tx ratio 2 Mbps To prepare the tester machine for the Wireless LAN test program insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Wireless LAN test menu will appear Press 0 to select the test and press Enter in the initiator machine The following message will appear TEE HH HH EE T tU Wireless LAN pair i Transmit amp Receive test Responder 2 Address test Mini PCI Wireless LAN de x 0 Transmit Receive test Initiator okoxoxox ox x ck ck kk kk kk Ck Ck kk kk kk Ck ck kk Ck Sk kk kk kk kk kk kk Sk ko Sk Sk Sk Sk kA kx Press test number 1 2 0 21 RESPONDER SET ORiWL EXE Rev 03 Copyright c Toshiba Corporation 2000 2001 Initializing Responder Mode 111 MAC address XXXXXXXXXXXX Ad hoc mode SS ID PHN Test Channel 10 Tx ratio 2 Mbp PASS 134 ERROR 0 PORTEGE R100 Maintenance Manual 960 440 3 31 3 Tests and Diagnostics 3 13 Wireless LAN Test Agere When the machine has passed the test message will appear in the test machine Then press Enter in the target machine the OK message will appear also in the target machine
10. 2 19 Procedure 3 Diagnostic Test Program Execution Check 2 27 Procedure 4 Replacement Check be oth aede eh VR erts 2 27 222 USB3 5 EDD uiis es itinera 2 28 Procedure 1 FDD Head Cleaning Check 02 4 4000 2 28 Procedure 2 Diagnostic Test Program Execution Check 2 29 Procedure 3 Connector Check and Replacement Check 2 30 2 6 1 8 HDD TroubleshoOting e iae etre rhet nat 2 31 Procedure 1 Partition BGC Ke iud e vett o ei odios 2 31 Procedure 2 Message Check s eh Al e S e tns 2 32 Procedure 3 Format ule ctm C 2 33 Procedure 4 Diagnostic Test Program Execution Check 2 34 Procedure 5 Connector Check and Replacement Check 2 35 2 7 Keyboard Troubleshooting e eph etum eth e D Es 2 36 Procedure 1 Diagnostic Test Program Execution Check 2 36 Procedure 2 Connector Check and Replacement Check 2 36 PORTEGE 100 Maintenance Manual 960 440 2 iii 2 Troubleshooting Procedures 28 Display eh den ER tao Ru 2 37 Procedure 1 Diagnostic Test Program Execution Check 2 37 Procedure 2 Connector aad Cable 2 37 Procedure 3 Fuse
11. If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check2 keyboard may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check3 The System board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures 2 36 PORTEGE 100 Maintenance Manual 960 440 2 8 Display Troubleshooting 2 Troubleshooting 2 8 Display Troubleshooting This section describes how to determine if the computer s display 15 functioning properly Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Cable Check Procedure 3 Fuse Conduction Check Procedure 4 Replacement Check Procedure 1 Diagnostic Test Program Execution Check The Display Test program is stored on the Diagnostics disk Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details This program checks the display controller on the System board If an error is detected go to Procedure 3 Procedure 2 Connector and Cable Check The LCD module is connected to the System board through the LCD harness The cable may be disconnected from each board or damaged Disassemble the c
12. ala Pes p atas pe Gera uela dun 1 4 System units configuration iiie 1 4 System lock poa e bbb atl 1 5 i ea 1 9 1 8 inch HDD dimensions terr e pre 1 9 1 8 inch HDD Spectficatione a ec o de trea D Saks cues dietus 1 10 LCD module SCT IC IOS o ecco bat aset ir tdt f Sese RE 1 12 FL inverter board specifications 1 13 Power supply output specifications 1 14 Battery sp cifications sinere se rere tele ha eas Creperia Tu det tu as 1 16 Time required for charges of main battery 2 1 17 RTC battery charging data preservation time 1 17 adapter specifications te haee be er t i ue da de be v e aa 1 18 PORTEGE R100 Maintenance Manual 960 440 1 1 Features 1 Hardware Overview 1 4 Features The PORTEGE 100 is an ultra thin and lightweight PC realizing cable less environment on table by wireless function with an Intel Pentium M processor realizing high performance L Microprocessor Pentium M A 900 600MHz Pentium M processor with a 400MHz external clock 100MHZ bus and 1 2 1 05V core operation Cache memory A Pentium M has 32KB primary cache and secondary cache in CPU Memory One expansion memory module can be installed to provide a maximum of 1024MB 128MB 256MB and 512MB are provided for Memory
13. ame vo ss wovecwew o o wovecasw o o 0 wovecaaw Port g 100 Maintenance Manual 960 440 1 3 Appendices 1 Pin Assignment Table C 7 PC Slot connector 80 2 2 Signatname Pinto signainame vO o amp 0 o 4 Cas o 4 vo faces Css acanzeave vo eo 10 wo 9 _ mercas 1 10 10 95 acanzseve 10 renove i ee _ acanzeeve 10 pesscew i m earem wo m accozean 1 e ee 1 4 Port g R100 Maintenance Manual 960 440 1 Appendices C 8 PJ2210 SD Card connector 12pin Table C 8 SD Card connector 12pin Crise saranane 10 Pm Signainame 10 3 eo ms s four o s jen ferme vo s sores 10 s sowzew vo w socos Cu sweme 1 C 9 PJ7 LED SW connector 13pin Table C 9 LED SW connector 13pin Crise Signainame vO vo fenes roms o ferons o s o eariorsen o o s _
14. vo maze o fon _ 5 were wee ue e rv Cas ee 1 wee wo wee ue o aeree 9 m ewe vo __ _ m ew reme 10 ee wee 9 vc wc Lm rv Le fon we wee esse 10 Co nc ee nu wee Css wem 3e ow Co e uc rv 1 24 Port g R100 Maintenance Manual 960 440 1 Appendices C 29 PJ351 MINI PCI I F connector 124pin Table C 29 MINI PCI I F connector 124pin 1 2 Pino Signainame VO Signa name mom o fe 5 ee e mee vo rv EE Ce m o from 9 qw few 1 emors o roman o e e few m mean fosse a5 wwe of e fon EON ME 51 _ 21 AD21 P3P 52 Ap22P3P 022 ee P3P Port g 100 Maintenance Manual 960 440 1 25 Appendices 1 Pin Assignment 1 26 Port g R100 Maintenance Manual 960 440 1 Appendices Table C 29 MINI PCI I F connect
15. C key stop SUB TEST XX PASS COUNT XXXXX RROR COUNT XXXXX WRITE DATA XX EAD DATA XX ADDRESS XXXXXX STATUS D B TEST MENU ROM checksum Fan ON OFF Geyserville Quick charge DMI read DMI write CPU Temperature Exit to DIAGNOSTIC TEST MENU Qo CO PO F2 Ne Select items Enter Specify Esc Exit NOTE The menu displayed by your computer may be slightly different from the one shown above 5 Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO RROR STOP YES or NO Use right and left arrow keys to move cursor to desired option Selecting YES of TEST LOOP increases the pass counter by one each time the test cycle ends and restarts the test cycle Selecting NO of TEST LOOP returns the process to the subtest menu after the test is complete PORTEGE R100 Maintenance Manual 960 440 3 5 3 Tests and Diagnostics 3 2 Executing the Diagnostic Test 3 6 Use the up and down arrow keys to move the cursor to ERROR STOP Use the right and left arrow keys to move the cursor to the desired option and press Enter Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the r
16. o s froncnsn o w o pm ___ bmw Ce qw Port g 100 Maintenance Manual 960 440 1 5 Appendices 1 Pin Assignment C 10 PJ445 Keyboard connector 34 Table C 10 Keyboard connector 34pin Simermame vo Sinainame vo fesses o o s s 1 esessm o 1 w 1 s o emnes Cr errs 1 39 1 1 20 m rescos o 2 fesmsn m femme 1 rescossa rescossa o 26 o rescos o wesemsow o o fers 5 o 11 PJ334 connector 5pin Table C 11 PAD connector 5pin rine siana name vO simo 10 _ 9e 7 1 ene 10 3 fous sf 1 1 1 6 Port g R100 Maintenance Manual 960 440 1 Appendices 12 FL board I F connector 13pin Table C 12 FL board I F connector 13pin Signal Name BTSWON S3P GND HEADLPXP 0 EU NR HPIN P5P MICIN PXP HEADR PXP C 13 PJ6002 Speaker connector 2pin Table C 13 Speaker I F connector 2pin riso vO Pin
17. track head XXX X 11 Remove source disk from FDD insert a formatted work disk and press any key The following message will appear and start copying to the target disk Insert target disk into drive A Press any key when ready track head XXX X 11 When the amount of data is too large to be copied in one operation the message from step b is displayed again After the floppy disk has been copied the following message will appear Copy complete Another copy 1 Yes 2 No To copy another disk type 1 and the message from step a is displayed again Entering 2 returns the test program to the DIAGNOSTIC MENU PORTEGE R100 Maintenance Manual 960 440 3 53 3 Tests and Diagnostics 3 22 Floppy Disk Drive Utilities 4 DUMP program a When DUMP program is loaded the following message appears DIAGNOSTICS HARD DISK amp FLOPPY DISK DUMP VX XX Drive type select 1 FDD 2 HDD b Select a format type number If 2 HDD is selected the display will go to step If 1 FDD is selected following message appears Select drive number 2 c Select a drive number and following message will be displayed Format type select 1 2DD 2 2HD d Select a format type and the following message will appear Insert source disk into drive A Press any key when ready e Select a media mode and the following message will appear Insert source disk i
18. es Ve E EE ee lo ER Em oe For ane PEREI ue pue o RME NN ARS ERROR RA Port g 100 Maintenance Manual 960 440 1 15 Appendices 1 Pin Assignment Table C 22 Memory connector 200pin 3 4 Crise vO signainame vo m xo LE vo soassa Ce ee EE SDQ39R B2P FM B2P mew sonez MCN SDQ47R B2P EE Eu Aene Le wo EA CA ERP UNS MESE EE ow sees wo ES ES RCE EN EHI EE RNCS vo vo E CRE RE MES exo 172 vo 76 spasare2p vo 78 SDOSTReZP vo 10 182 spasere2P vo w EE E 198 spasere2p vo 1 16 Port g R100 Maintenance Manual 960 440 1 Appendices Table C 22 Memory connector 200pin 4 4 Crise vO imme vo e vo vo we ono woe e wm ee wc EE
19. voc SO cont Reg MiniP PCMCIA in 2195 ToPIC L corceve HuD PCI Bcioge W LAN CaroBus v PCI LPC 1 8v 1 B2 O USB1 1 SM BUS 97Mocem Aucio sw 326010 GIAI Controllers Pav aa03t ET PIT DMAC PIC uz Power management Internal PCI 2 USB Pocta xc ste 10 100M Etn Kinneretn 5 Figure 1 3 System Block Diagram PORTEGE R100 Maintenance Manual 960 440 1 5 1 Hardware Overview 1 1 Features The PC contains the following components CPU Pentium M 900 600MHz Centrino processor with a 400MHz external clock 100MHz bus and 1 2V 1 05 core operation voltage built in NDP Internal cache memory 32KB Data and 32KB Instruction Write Back Secondary cache memory in CPU Memory One memory slot capable of accepting 256MB memory module for a maximum of 512 2 5 operation 140 pin exclusive memory board Access time 615 Memory Supporting PC 2100 Operation is PC100 BIOS ROM Flash memory e eds 16 bit chip 64KB used for logo 64KB used for setup and checksum 128KB used for system BIOS 64KB used for VGA BIOS 64KB used for ACPI 8 used for PnP 8 used for password security 6KB used for booting 64KB used for LAN 32KB are reser
20. NOTE Before starting the wireless LAN test make sure the Wireless Communication Switch on the left side of the computer is turned on The Wireless Communication LED lights orange Release the write protection of the floppy disk for the test Setting the responder machine Connect the responder machine to the access point with a cross cable and turn on the access point Insert the floppy disk containing the wireless LAN test program into the USB FDD of the responder machine and turn on the responder machine Then wait until the following message appears Setting the target machine Insert the floppy disk containing the wireless LAN test program into the USB FDD of the target machine and turn on the target machine Then the test starts automatically When the machine has passed the test OK message will appear on the target machine Press any key to exit the test When an error is detected during the test NG massage will appear Press any key to display the NG item Main antenna Aux antenna or MAC address check The following message appears Ck ck ck kk Ck ck kk kk Sk Ck Ck Ck Ck kk ck kk Sk Ck ck kk Sk kk Sk kk kk ck ko Sk Sk Sk Sk ko ko KKK a Main Antenna Test NG ae Ck ck ck ck ck kck kk KK KK KK KK KK KK KK KK KK KK KKK ck KK KK KK ko ko KKK 3 38 PORTEGE R100 Maintenance Manual 960 440 3 16 Sound LAN Modem Test 3 Tests and Diagnostics 3 16 Sound LAN Mod
21. Production Label Figure 4 41 Replacing Toshiba fluorescent lamp 2 4 52 PORTEGE R100 Maintenance Manual 960 440 4 19 Fluorescent Lamp 4 Replacement Procedures 3 Removing the bezel 1 Place the module with the insulation sheet facing upwards 2 Release three latches of the upper bezel and frame Release four latches two each on both sides peeling off the double adhesive tape on the back of the bezel slowly then remove the bezel 3 Release four latches of the bottom bezel and frame and slowly peel off the double adhesive tape on the back of the bezel The bezel with double adhesive tape will be reused Caution 1 When peeling off the latches and the double faced tapes be careful not to damage the TAB 2 When removing the bezel do not break it and do not deform the bezel The bezel with double adhesive tape will be reused 4 Opening up the PCB 1 Open the PCB to the horizontal position as shown in the figure below Caution Be careful not to damage the FPC Figure 4 42 Replacing Toshiba fluorescent lamp 4 PORTEGE R100 Maintenance Manual 960 440 4 53 4 4 19 Fluorescent Lamp 5 Removing the cell with the PCB 1 Remove the cell with the PCB from the backlight unit as shown in the figure below Caution 1 Peel off the cell carefully not to break it 2 Be careful not to damage the TAB Figure 4 43
22. System test subtest 01 Memory test subtests 01 02 04 Display test subtest 01 FDD test subtest 02 HDD test subtests 01 Real timer test subtest 02 Qu duc ua The system automatically detects the number of floppy disk drives connected to the computer for the FDD test 3 21 2 Operations COUTION Do not forget to load a formatted work disk in the FDD If a work disk is not loaded an error will be generated during the FDD testing 1 Remove the diagnostics disk from the floppy disk drive and insert the formatted work disk 2 Select 6 RUNNING TEST from the DIAGNOSTIC MENU and press Enter The following message 15 displayed Serial 4A wrap around test Y N Select Y yes to execute the Serial ZA test or N NO not to execute then press Enter A RS 232C wraparound connector must be connected to the serial port of the computer to execute properly this test PORTEGE R100 Maintenance Manual 960 440 3 49 3 Tests and Diagnostics 3 21 Running Test 3 After specifying of the Serial ZA test the following message will appear Mount the work disk s on the drive s then press Enter key Warning The contents of the disk s will be destroyed This program is executed in the above mentioned ways To terminate the program press Ctrl Break 3 50 PORTEGE R100 Maintenance Manual 960 440 3 22 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3 22 Floppy Disk Drive Utilities 3
23. PORTEGE 100 Maintenance Manual 960 440 Appendices Appendix Key Layout Figure E 2 Key layout US PORTEGE 100 Maintenance Manual 960 440 1 Appendices Apx E Key Layout E 2 PORTEGE 100 Maintenance Manual 960 440 BIOS KBC EC Update Appendices Appendix BIOS KBC EC Update When updating the BIOS and EC KBC set floppy diskette including updated program into the floppy drive and turn on the computer while holding down following key of updating the BIOS F12 Incase of updating the KBC EC Tab The power is automatically turned off as soon as the beep sound is heard and completion message is displayed when updating has been finished Make sure with T amp D whether updating has been done 1 The power must be turned off during rewrite If the Caution write operation fails the machine may not start up PORTEGE
24. Waiting for the end of the HDD initialization Checking key in pressed during the IRT Prioritizing ATA Checking optional I O ROM Checking optional ROM Final setting up prior to boot up PORTEGE R100 Maintenance Manual 960 440 Storing the value of 40 00 Setting up the address of font data for resuming password Setting up the parameters for character repeat on a USB keyboard Getting keys pressed during the IRT Storing shadow RAM size Updating system resources information prior to boot up Renewing memory mapping data for INT15h E820h function Updating a table for DMI Copying an ACPI table to the top of an expansion memory Waiting for the end of writing PSC version on BIOS Waiting for the end of serial port initialization 2 25 2 Troubleshooting 2 4 System board Troubleshooting Table 2 3 D port status 6 6 D portstatus Inspection items details Canceling NMI mask Examining the checksum of TIT Clearing IRT running flag for runtime Update checksum for runtime Checking whether a CPU an HDD or other component have been upgraded Disabling a PC Card that is not being used Initializing HW just before BOOT and waiting for the completion Setting up battery safe mode Setting up date Waiting for the end of AC Link initialization Updating DMI Wakeup factor and SM BIOS structure table Closing
25. 3 19 2 Operations 1 Selecting test 4 HEAD CLEANING from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING V6 00 Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the following message appears the FDD head cleaning has begun Cleaning start 4 The display automatically returns to the DIAGNOSTIC MENU when the program is completed 3 46 PORTEGE R100 Maintenance Manual 960 440 3 20 Log Utilities 3 Tests and Diagnostics 3 20 Log Utilities 3 20 1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM This function can also store data on a floppy disk or output the data to a display or a printer If the power switch is turned off the error information will be lost The error information is displayed in the following order HDC status code HSTS Error status name ERROR STATUS NAME 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status code STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 9 100 960 440 3 47 3 Tests and Diagnostics 3 20 Log Utilities 3 20 2 Operations Selecting 5 LOG UTILITIES and pre
26. 32MB in Trident XP4m HDD 40GB 30GB 20GB internal drive of 1 8 inch 8 0mm height or 20GB internal drive of 1 8 inch 5 0mm height USB FDD Three mode 3 5 inch USB FDD supporting 720KB 1 2MB and 1 44MB formats is prepared as option Display LCD Built in 12 1 inch 262 144 colors XGA 1024x768 dots thin type low temperature poly silicon TFT color display Video controller is included in North Bridge chip CRT Supported via an RGB connector PORTEGE 100 Maintenance Manual 960 440 1 1 1 Hardware Overview 1 1 Features Keyboard Keyboards has 84 US 85 UK key and supports Windows key Touch pad Touch pad is installed as a pointing device Battery The RTC battery is mounted inside computer The main battery 15 a detachable lithium polymer main battery 10 8V 1 950mAh and the RTC battery is a lithium ion battery 2 4V 15mAH USB Universal Serial Bus Six USB ports supporting USB 2 0 Two of these are occupied and others are usable PC card slot A card Type I or II is acceptable Supports ToPIC 100 3 3 V CardBus SD card slot One SD card slot Sound system Incorporates an internal monaural speaker external monaural microphone connector and stereo headphone connector One touch button Internet button and Mail button are installed Built in Modem The computer contains a MDC enabling data and fax communication It supports ITU TV 90 The transfer rates are 56 Kbps for
27. Signainame vo me o L3 ew ww s _ rscusse vo s rsoasse 10 eo e 1 e 0 oo C 19 PJ8760 RTC battery connector 3pin Table C 19 RTC battery connector 3 pin Pinno Stnainame Pinno Stanatrame 10 20 PJ8780 connector 3pin Table 20 FAN connector Pinko Signainame sum Ho ewe o ee p eem 1d 1 l1 Port g 100 Maintenance Manual 960 440 1 11 Appendices 1 Pin Assignment C 21 PJ3 HD Board connector 80pin Table C 21 HD Board I F connector 80pin 1 2 s 31 wc ow o 0 eoe o x wwe m fomes o Ca a ow Ca vo rouen m ee o from 1 eo x from m o Porcar 1 e ee x mese _ eo onee uo so __ _ Cafe e Ca fs oo eo fr 1 1 12 Port g R100 Maintenance Manual 960 440 1 Appendices Table C 21 HD Board I F connector 80 2 2 vO Pinno signainame 10 eme o Nc MDC B3V MDC B3V EUM X97BC2 P
28. d Auto Power On Configuration Drives I O PCI Bus PC card Peripheral a Internal Pointing Device b Hard Disk Mode LEGACY Emulation 1 USB KB Mouse Legacy Emulation 2 USB FDD Legacy Emulation PCI LAN PORTEGE R100 Maintenance Manual 960 440 3 Tests and Diagnostics 3 24 SETUP 3 24 2 Accessing the SETUP Program Selecting 0 SETUP from the DIAGNOSTICS MENU and pressing Enter displays the followings SYSTEM SETUP 1 2 ACPI BIOS version X XX BOOT PRIORITY Boot Priority HDD FDD CD ROM LAN HDD Priority Built in HDD PC Card Network Boot Protocol MEMORY SYSTEM DATE TIME Date MM DD YYYY XX XX XXXX Time HH MM SS XX XX XX DISPLAY Power On Display lt Auto Selected BATTERY Battery Save Mode Full Power OTHERS CPU Cache Enabled PASSWORD Level 2 Cache lt Enabled Not Registered Dynamic CPU Frequency Mode Dynamically Switchable HDD PASSWORD Auto Power On Disabled HDD Built in HDD HDD Password Mode User Only User Password Not Registerd Noe Select items Space BkSp Change values PgDn PgUp Change pages Esc Exit without saving Home Set default values End Save changes and Exit SYSTEM SETUP 2 2 ACPI BIOS version X XX PC CARD Controller Mode Auto Selected CONFIGURATION Setup by 05 Device Config DRIVES 1 0 Built in HDD Primary IDE 1FOH IRQ14 PC Card Other 190H IRQ10 PERIPHERAL Inte
29. Power supply 7 Touch pad 2 System board 8 Modem 3 3 5 USB FDD 9 LAN 4 1 8 HDD 10 Sound 5 Keyboard 11 SD card slot 6 Display 12 Wireless LAN The Detailed replacement procedures are given in Chapter 4 Test Program operations are described in Chapter 3 The following tools are necessary for implementing the Diagnostics procedures 1 Diagnostics Disk Test program for maintenance 2 Phillips screwdrivers NOTE Be sure to use the PH point size 0 screwdriver complying with the ISO DIS 8764 1 1996 3 Toshiba MS DOS system FD 4 Work disk for FDD testing 5 Cleaning disk kit for FDD head cleaning 6 Aset of tools for debug port test test cable test board RS 232C cross cable display D port FD 7 PC with a serial port for displaying debug port test result 8 Wraparound connector for PC card 9 Tester 10 External CRT 11 External USB Keyboard 12 External USB mouse 13 Headphone 14 Microphone 15 LAN wraparound connector PORTEGE 100 Maintenance Manual 960 440 2 1 2 Troubleshooting 2 2 Troubleshooting Flowchart 2 2 Troubleshooting Flowchart Use the flowchart in Figure 2 1 as a guide for determining which FRU malfunctions Before going through the flowchart steps check the following sure that Toshiba Windows is installed on hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed fro
30. Unformat Bytes Sector XXXX XXXX Sectors Track XXXX Gap Length XXXX Sync Bytes XXXX Reserved h XXXX Serial No Controller Type h Sector Buffers XXXX ECC Bytes XXXX Firmware Rev LEVY Gd Model No YYYY Reserved h XXXX Double Word Capability Press Enter key Press Enter to return to the FDD UTILITIES MENU 3 56 PORTEGE R100 Maintenance Manual 960 440 3 23 System Configuration 3 Tests and Diagnostics 3 23 System Configuration 3 23 1 Function Description The System Configuration program contains the following configuration information for the computer Processor Type Controller MS DOS Version BIOS ROM version 1st ID 2nd ID BOOT ROM version KBC version PS Micon Version Total Memory Size 9 Battery Code 10 Sound System 11 The number of printer ports 12 The number of ASYNC ports 13 The number of math co processors 14 The number of PCMCIA Slots 15 Modem Type 16 LAN Type 17 FDD Information 18 The number of HDD 19 Date Time po d PORTEGE R100 Maintenance Manual 960 440 3 57 3 Tests and Diagnostics 3 23 System Configuration 3 23 2 Operations 1 Selecting 8 SYSTEM CONFIGURATION from the DIAGNOSTIC MENU and pressing Enter displays the following system configuration System Configuration Display Ver 5 xx0 Machine Name 2000
31. card slot Figure 4 22 Removing the PC card slot Installing the PC card slot The following describes the procedure for installing the PC card slot See Figure 4 22 1 Connect the PC card slot to PJ11 on the system board and lock it 2 Secure the PC card slot with the following screws e M2x4Z FLAT BIND screw x2 PORTEGE R100 Maintenance Manual 960 440 4 31 4 Replacement Procedures 4 12 LAN MODEM jack 4 12 LAN MODEM jack Removing the LAN MODEM jack The following describes the procedure for removing the LAN MODEM jack See Figure 4 23 1 Peel off two glass tapes securing the MODEM cable 2 Disconnect the LAN cable from PJ4100 on the system board 3 Remove the LAN MODEM jack from the slot LS gt Figure 4 23 Removing LAN MODEM jack Installing the LAN MODEM jack The following describes the procedure for installing the LAN MODEM jack See Figure 4 23 1 Install the LAN MODEM jack to the slot 2 Connect the LAN cable to PJ4100 on the system board 3 Secure the MODEM cable with two glass tapes 4 32 PORTEGE R100 Maintenance Manual 960 440 4 13 Sound board 4 Replacement Procedures 4 13 Sound board Removing the sound board The following describes the procedure for removing the sound board See Figure 4 24 1 Lift up and remove the sound board and cover 2 Disconnect the sound cable from PJ999 on the sound board Wireless LAN switch holder Switch Cable Holde
32. 5 Connector board ca IR UIN Si E B 6 LCD connector ea ue EI pb ad ua pen 1 FL Inverter connector tutti rate 1 CRT IF connector CUS PIN ia seus d 2 COMME CTO 4p je SE v te m en i 2 USB2 connector Aplm aia 2 Debug port Connector tede ta ini Rate FU SEE C 3 PC Card Slot connector 80pin ss C 4 SD Card connector E2DID c asus eto epi er E hdd C 5 LED SW connector e C 5 Keyboard connector 28DIf C 6 PADacOnnector 6 In touch Button connector 4pin C 7 FL board I F connector 7 Speaker T F connector 8 MI Board I F connector 100 9 Network 1 connector 14pin aieo Deoa reu eo ena seu C 10 Docking I F connector ne nn RH C 11 DC IN connector EE ee e t E Pe C 11 Battery connector repeto e C 12 RTC battery connector Spit asc n dee ERE ie C 12 PAN connector Spm t adeb eet C 12 SC board connector 26pin er E Hee abe iaa C 13 PORTEGE R100 Maintenance Manual 960 440 HD Board Table C 23 Table C 24 ME Board
33. Board Troubleshooting oe ee vec a Ede eue de oC Mec aL 2 16 23 USB3 5 FDD TroubleshoOUng 2 28 2 6 1 8 HDD Troubleshooting baa ERU toit ea e 2 31 2 1 Keyboard Troubleshooting ase iret Seite ear Te Rudd 2 36 2 8 Display ru i erp rra in et e i eer diete s 2 37 2 0 SpouchiPadasoxond oos 2 39 2 40 24 DANG S 2 42 2 MEA 2 44 213 SSD CATE SOL LO Ea 2 46 2 14 Wireless LAN Troubleshooting a 2 47 PORTEGE R100 Maintenance Manual 960 440 3 Tests and Diagnostics 3 1 The Diagnostic Re a a a tel a 3 1 22 Executing the Diagnostic Teste Retos 3 3 3 3 Mcd 3 7 3 4 SYSICHI DOS ina etu teca UA T e 3 9 3 5 Memory ode v temet bei ae ee ute Me a d 3 12 2 0 URE VOO ARIE br tec obe ae d meas 3 14 Au tee ped 3 17 38 USB Floppy Disk estia sedie ane ded ya cerea 3 20
34. Bright Full brightness for high visibility Semi Bright Less than full brightness for saving power g Cooling Method Maximum Performance Ifthe CPU becomes too hot the fan turns on automatically in a high speed to cool down the CPU Performance If the CPU becomes too hot the fan turns on automatically When the CPU temperature falls to a normal range the fan turns off Battery optimized If the CPU becomes too hot the processing speed is lowered If the temperature is still too high the fan turns on When the CPU temperature falls to a normal range the fan is turned off and the processing speed is increased NOTE Too hot condition may cause defect on the CPU When the hot condition continues the power is automatically turned off in resume mode PORTEGE R100 Maintenance Manual 960 440 3 65 3 Tests and Diagnostics 3 24 SETUP 4 Password This option sets or resets the user password for power on and instant security Fn F1 Registered The user password has been registered Not registered The user password has not been registered For details on setting the user password refer to the User s Manual HDD password This option allows you to register or delete HDD password a b c HDD Hard disk for setting the password Built in HDD The password is set to Built in HDD This option can not be changed HDD Password Mode Select the HDD password to be registered This can be selected only when
35. ERROR 2 18 PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting 2 Troubleshooting Procedure2 Debug Port Check on Boot Mode Check the D port status by a debug port test The tool for debug port test is shown below Figure 2 3 A set of tool for debug port test The test procedures are follows 1 Connect the debug test cable to the connector PJ325 of the System board For disassembling to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results RS232C cross cable Debug port test cable PC that displays test board Test board 4 Boot the computer in MS DOS mode PJ325 System board PORTEGE R100 Maintenance Manual 960 440 2 19 2 Troubleshooting 2 4 System board Troubleshooting 2 20 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive gt dport The D port status is displayed in the following form F100 000 000382 ININ SYSI START fe Time second to Contents of process status process When the D port status is FFFFh normal status go to Procedure 3 When the D port status falls into any status in Table 2 3 execute Check 1 PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting 2 Troubleshooting Table 2 3 D por
36. Function DeSCHDHON so ese ce Re 3 46 3 19 27 ODGTAtlODSusc que adt aside ss be dide ui ted has NS 3 46 3 20 Log DU Sat 3 47 3 20 1 Function Descriptioti isse dier aeree ter ive aa 3 47 3 202 ODeratlongs Scc e e eue teta etal 3 48 PORTEGE 100 Maintenance Manual 960 440 3 iii 3 Tests and Diagnostics 3 21 Festus nera beu dea base 3 49 3211 Junction DescriptiODno neto ote eerte er ecco ibn 3 49 SA Operations NE a cute dt 3 49 3 22 Floppy Disk Drive Utes os Santis e S dun tuse Ne 3 51 0 424 Function tei bows 3 51 3 222 Operations 3 52 3 23 DR Qn d d e Te an Pen reden ds 3 57 20 23 Bunetrion Desedptiona ne tt EE 3 57 3 23 2 VODPErA ONS eese trie epa S cete b cuo gutes ib 3 58 324 SETUP Ce aceites n 3 59 3241 Function dDescripHOtt ert Iste asas 3 59 3 2422 Accessing the SETUP Program eei en bte eds 3 60 Tables Table 3 T Subtest Naess asn 3 7 Table 3 2 Error status codes 3 42 Table 3 3 Hard disk controller s
37. Maintenance Manual 960 440 4 21 4 Replacement Procedures 4 7 Touch pad 4 7 Touch pad Removing the Touch pad The following describes the procedure for removing the touch pad See Figure 4 13 1 Disconnect the cable from the connector PJ334 on the system board 2 Release the latches and remove the touch pad holder 3 Remove the following screws and remove the touch pad 2 2 5 5 Special HEAD screw x3 Touch pad holder Figure 4 13 Removing the touch pad Installing a touch pad The following describes the procedure for installing a touch pad See Figure 4 13 1 Apply the touch pad fitting to the guide 2 Secure the touch pad with the following screws 2 2 5 5 Special HEAD screw x3 3 Install the touch pad holder 4 Connect the cable to the connector PJ334 on the system board 4 22 PORTEGE R100 Maintenance Manual 960 440 4 8 MDC board HDD cable 4 Replacement Procedures 4 8 MDC board HDD cable 4 8 1 MDC board Removing the MDC board The following describes the procedure for removing the MDC board See Figure 4 14 1 Peeloffthe glass tape See Figure 4 12 2 Remove the following screws securing the MDC board 2 47 FLAT BIND screw x2 3 Disconnect the MDC cable from the MDC board P Tape 7 7 Figure 4 14 Removing the MDC board Installing the MDC board The following describes the procedure for installing the MDC board See Figure 4 14 1 Connect the MDC cabl
38. Mode 111 640 480 64K Mode 112 6402480 16M Mode 114 8002600 64K Mode 115 8002600 16M Mode 117 1024 768 64K The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 05 Dot On Off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds 3 18 PORTEGE R100 Maintenance Manual 960 440 3 7 Display estDisplay Test 3 Tests and Diagnostics Subtest 06 Pattern Display This subtest displays a full screen of H patterns HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPL
39. Port g R100 Maintenance Manual 960 440 1 17 Appendices 1 Pin Assignment FL Board C 23 501 SC board connector 13pin Table C 23 SC board I F connector 13pin eiie Pme 10 2 wewee 1 _ __ 4 wee 1 _ acno s jam o se ee 9 _ _ ___ 0 oo afew C 24 PJ500 System board I F connector 13pin Table C 24 System board I F connector 13pin saranane Pme 10 3 fev 3 e ____ 5 Amo s 1 s wee 1 Lo wwee 2 _ _ ____ 1 18 Port g R100 Maintenance Manual 960 440 1 Pin Assignment Appendices HD Board 25 System board I F connector 88pin Table C 25 System board I F connector 88pin 1 2 Signal name GND Signal name GND N C N C P3V P3V P3V P3V GND P3V N C N C GND N C HDDLED P3N N C PDCS3 P3N PDCS1 P3N PDA2 P3P 0 1 GND GND GND IRQ14 P3P PDDACK P3N GND PIORDY P3P GND GND GND PDIOR P3N PDIOW P3N PDDREQ P3P GND GND GND PDD15 P3P PDDOO P3P PDD
40. Press Enter to return to the main menu Receive test In receive test reverse the procedures of the transmit test To prepare the tester machine for the Wireless LAN test program insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Wireless LAN test menu will appear Press 1 to select the test and press Enter The following message will appear TEE BEBE GE 2 Wireless LAN su pair PEEHATHTEH TER EHTETEE HERE EHE 4e E Transmit amp Receive test Responder MAC Address test Mini PCI Wireless LAN Wireless LAN WEP64 128 test CO NH Transmit 6 Receive test Initiator ob ox Press test number 1 2 0 21 RESPONDER SET ORiWL EXE Rev 03 Copyright c Toshiba Corporation 2000 2001 Initializing Responder Mode 111 MAC address Ad hoc mode SS ID PHN Test Channel 10 Tx ratio 2 Mbps PASS 134 ERROR 0 3 32 PORTEGE R100 Maintenance Manual 960 440 3 13 Wireless LAN Test Agere 3 Tests and Diagnostics Press 0 to select the test and press Enter in the target machine The following message will appear
41. XXXXX READ DATA XX ADDRESS STATUS The first three digits of the ADDRESS indicate which cylinder is being tested fourth digit indicates the head and the last two digits indicate the sector The first digit of the STATUS number indicates the drive number being tested and the last two digits indicate the error status code as explained in Table 3 2 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 to maximum track When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially back to track 0 Subtest 02 Address uniqueness This subtest writes unique address data to each sector of the HDD track by track The data written to each sector is then read and compared with the original data There are three ways the HDD can be read 1 Forward sequential 2 Reverse sequential 34 Random Subtest 03 Random address data This subtest writes random data in a random length to random addresses This data is then read and compared to the original data PORTEGE R100 Maintenance Manual 960 440 3 23 3 Tests and Diagnostics 3 9 Hard Disk Test Subtest 04 Subtest 06 Subtest 07 Subtest 09 Subtest 10 3 24 Cross Talk amp Peak Shift This subtest writes eight types of worst pattern data listed below to a cylinder then reads the data while movi
42. a user HDD password or master password is not registered When a user HDD password or master password is registered once delete it and select the mode User Only Sets a User HDD Password only Default Master User Sets a Master HDD Password and User HDD Password User Password Sets a User HDD Password For detailed information on the HDD password refer to User s Manual 6 Boot Priority a Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting HDD FDD CD ROM gt LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default FDD5HDD CD ROM LAN The computer looks for bootable files in the following order FDD HDD CD ROM and LAN PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics HDD CD ROM gt LAN gt FDD The computer looks for bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROMLAN HDD The computer looks for bootable files in the following order FDD CD ROM LAN and HDD CD ROM gt LAN HDD gt FDD The computer looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM gt LAN gt FDD gt HDD The computer looks for bootable files in the following order CD ROM LAN FDD and HDD b HDD Priority Use this option to select the priority when using HDDs Built in HDDPC card Search a booting file in the order of built in H
43. be stable according to the length of the antenna The impedance of the antenna itself is about 0 5 0 8 2 The above steps cannot accurately determine the impedance of the antenna Use an LC meter for a precise measure of impedance If each wireless antenna pass the above test return the Wireless LAN module back then perform Procedure 1 If the wireless LAN has still an error go to Procedure 4 PORTEGE 100 Maintenance Manual 960 440 2 49 2 Troubleshooting 2 14 Wireless LAN Troubleshooting Procedure 4 Replacement Check Check if the wireless LAN board MI board SC board and the System board are connected properly Any of these components may be damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one Check 1 wireless LAN board the MI board may be defective or damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one If there is still an error go to Check 2 Check2 SC board may be defective or damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one If there is still an error go to Check 3 Check3 System board may be defective or damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one 2 50 PORTEGE 100 Maintenance Manual 960 440 Chapter 3 Tests Diagnost
44. between data bits On for half second The error code begins with LSB Least Significant bit Example Error code 11h Error codes are given in hexadecimal format lt gt Re ad On 1 0 0 0 1 0 0 0 Off Start DO D1 D2 D3 04 05 06 07 Order 2 Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below Then go to Check 2 DC power supply AC adapter Error code AC Adapter output voltage is over 16 5V Commondock output voltage is over 16 5V Current from the DC power supply is over 4 95A Current from the DC power supply is over 0 5A when there is no load Abnormal current has been sensed O A Main Battery Meaning Over voltage is detected Main battery charge current is over 4 95A PORTEGE 100 Maintenance Manual 960 440 2 9 2 Troubleshooting 2 3 Power Supply Troubleshooting Second Battery Over voltage is detected Main battery charge current is over 4 95A S3V output S3V voltage is 3 14 or less when the computer is powered on off S3V voltage is 3 14V or less at power on CV support 5 output Enorcode Weaning 1R5 C1 voltage is 1 275V or less at power on CV support IR8 CI output Meaning 1 8 voltage is over 2 16V when the computer is powered on off 1R8 C1V voltage is 1 53V or less when the computer is powered on 1R8 C1V voltage is 1 53V or l
45. configuration space of PCI devices Cache control Treating CPU related items Updating parameter block A Setting up the clock speed of the CPU to the appointed value by the Setup Waiting for the motor off of a disabled HDD Treating after PRE BOOT SETUP Clearing power button status Enabling the power button Completion Completion of checking DPORT status Check 1 If the D port status error code F11Ah is displayed go to the 3 5 USB FDD Troubleshooting Procedures in Section 2 5 or the 1 8 HDD Troubleshooting Procedures in Section 2 6 Check2 Ifany other D port status error code is displayed perform Procedure 3 D port error statuses are following Error code Contents Timer CH2 error PIT error PIC 1 error PIC 2 error Clock generator setting error 2 26 PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting 2 Troubleshooting Procedure3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu These tests check the System board and I O unit Refer to Chapter 3 Tests and Diagnostic for more information on how to perform these tests System test Memory test Keyboard test Display test Floppy Disk test ASYNC test Hard Disk test Real Timer test NDP test 10 Expansion test 11 Sound LAN Modem test If an error is detected during these tests go to Pro
46. data reception 33 6 Kbps for data transmission and 14 400 bps for fax transmission However the actual speed depends on the line quality The RJ11 modem jack is used to accommodate a telephone line LAN The internal LAN supports 10 100Mbit Ethernet PORTEGE R100 Maintenance Manual 960 440 1 1 Features 1 Hardware Overview Wireless LAN The internal wireless LAN supports Mini PCI Type III 802 11ab made by Agere PORTEGE 100 Maintenance Manual 960 440 1 3 1 Hardware Overview 1 1 Features Figure 1 1 shows the front of the computer and Figure 1 2 shows the system units configuration RS SEES 552 When there is wireless LAN the FGOWS FGOWS card is board m used instead of the FGOMI card Fan PJ8770 PJ9 PJ100 RTC battery PJ8760 PJ1 Docking I F Battery PJ8810 6002 H Speaker DC IN PJ8800 System board PJ4 USB1 LCD PJ5600 i USB 2 FL inverter PJ5601 PJ4100 Network CRT PJ5620 PJ2210 SD card LED PJ7 Debug port Memory PJ1002 PJ11 PJ445 PJ334 PJ3 FGOHD board Figure 1 2 System units configuration 1 4 PORTEGE R100 Maintenance Manual 960 440 1 1 Features 1 Hardware Overview Figure 1 3 shows the system block diagram E Banias ULV MIC IN Ocem MCH M c ADi1981B8 Traident HP out MOSt AGP Bcioge ntacnalvRAM Byte
47. describes the procedure for removing and replacing the field replaceable units FRUs in the PC It may not be necessary to remove all the FRUs in order to replace one The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which need to be removed 4 2 Battery 4 3 PC card SD card 4 4 Memory module 4 16 100 mask 4 5 HDD 100 FL inverter 4 6 Keyboard Bottom cover 4 19 FL lamp 4 7 Touch pad 4 8 MDC board HDD cable 4 10 Wireless LAN board 4 9 Speaker RTC battery 4 11 PC card slot 4 12 LAN MODEM jack 4 13 Sound board 4 14 System board 4 15 LED SW membrane 4 17 LCD cable wireless LAN cable Antenna cover 4 18 Hinge Chart Notation 4 3 PC card SD card i Memory module 4 16 T nd The chart to the right shows the 4 5 HDD SN 4 6 Keyboard Bottom cover 4 7 Touch pad 4 8 MDC board HDD cable e Removing the touch 4 10 Wireless LAN board 4 9 Speaker RTC battery pad 4 11 PC card slot 4 12 LAN MODEM jack 4 13 Sound board All FRUs 4 14 System board case for the following example 4 19 FL lamp from 4 2 Battery to 4 15 LED SW me
48. easily scarred so be careful when handling it PORTEGE 100 Maintenance Manual 960 440 A 1 Appendices Apx A Handling the LCD Module 3 Ifthe panel s surface gets dirty wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it again If the surface 15 very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid 4 2 PORTEGE 100 Maintenance Manual 960 440 A Handling LCD Module Appendices 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module PORTEGE 100 Maintenance Manual 960 440 3 Appendices Apx A Handling the LCD Module 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassemb
49. exit the Sound LAN Modem test remove the test program disk from the USB FDD and turn off the computer Sin Wave This subtest is executed by the load format of COM file ADSIN COM The program expands sin wave data table to data in 16 64K B and creates play data It sounds like continuous beep By using wave measuring devices such as an oscilloscope this program can read sine wave without expanding When the subtest is executed the following message appears Press test number 1 4 pause Press any key to continue Press any key and the following message appears Then sin wave is expanded to 16 64KB data and is played Press test number 1 4 call sin When the beep sound finished the screen returns to the main menu and the following massage appears PORTEGE R100 Maintenance Manual 960 440 3 16 Sound LAN Modem Test 3 Tests and Diagnostics Subtest 03 Subtest 04 Press test number 1 4 To execute a subtest continuously select the test number and press Enter To exit the Sound Modem test remove the test program disk from the USB FDD and turn the computer off LAN This subtest checks the operation of mini PCI I F by the loopback in the chip The large is displayed if no error occurred MODEM For this subtest connect the modem PCB and RJ11 connector with a harness This subtest contains the following tests They are tested with the dedicated inspection device Prod
50. not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Then go to Procedure 2 Check4 Remove the system disk from the FDD and reboot the computer If the problem still exists go to Procedure 2 Otherwise the HDD is operating normally PORTEGE 100 Maintenance Manual 960 440 2 31 2 Troubleshooting 2 6 1 8 HDD Troubleshooting Procedure 2 Message Check When the power is turned on the system performs the Initial Reliability Test IRT installed in the BIOS ROM When the test detects an error an error message is displayed on the screen Make sure of no floppy disk in the FDD Turn on the computer and check the message on the screen When an OS starts from the 1 8 go to Procedure 3 Otherwise start with Check 1 below and perform the other checks as instructed Check 1 Check 2 Check 3 Check 4 Check 5 2 32 If any of the following messages appear go to Procedure 3 If following messages do not appear perform Check 2 HDC ERROR Or HDD ERROR After 5 seconds this message will disappear If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 5 Insert system disk in drive Press any key when ready Or Non System disk or disk error Replace and press any key when ready Check SETUP to see whether the Hard Disk option is set to Not used If it is set to Not used choose an
51. on in the battery driving Doesnt light Any condition other than those above Table 2 2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter Blinks orange Power supply malfunction 3 Doesn t light Any condition other than those above 3 When the power supply controller detects a malfunction the DC IN icon blinks orange It shows an error code PORTEGE 100 Maintenance Manual 960 440 2 7 2 Troubleshooting 2 3 Power Supply Troubleshooting When icons are blinking perform the following procedure 1 Remove the battery pack and the AC adapter and cut off the power supply to the computer by force 2 Re attach the battery pack and the AC adapter If icon s are still blinking after the operation above check the followings Check 1 Ifthe DC IN icon blinks orange go to Procedure 2 Check2 Ifthe DC IN icon does not light go to Procedure 3 Check3 Ifthe battery icon does not light orange or green go to Procedure 4 CAUTION Use a recommended AC adapter ADP 45W only 2 8 PPORTEGE R100 Maintenance Manual 960 440 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction the DC IN icon blinks orange The blink pattern indicates an error as shown below Start Off for 2 seconds L Error code 8 bit 1 0 for half second Interval
52. powered off 1R2 P1V voltage is 1 02V or less while the computer is suspended output Meaning SSS 1R25 B1V output 2R5 B2V output 2 5 2 voltage is over 3 00V when the computer is powered on 2R5 B2V voltage is 2 125V or less when the computer is powered on 2R5 B2V voltage is 2 125V or less when the computer is booting up 2R5 B2V voltage is 2 125V or less when the computer is powered off 2R5 B2V voltage is 2 125V or less while the computer is suspended 2 12 PPORTEGE R100 Maintenance Manual 960 440 2 3 Power Supply Troubleshooting 2 Troubleshooting Check2 In case of error code 10h or 12h Make sure AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected correctly go to the following step Connect a new AC adapter and AC power cord If the error still exists go to Procedure 5 Check3 Inthe case of error code 21h Go to Procedure 3 Check4 For any other errors go to Procedure 5 PORTEGE 100 Maintenance Manual 960 440 2 13 2 Troubleshooting 2 3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to the power supply is shown below AC adapter Battery pack Any of the connectors may be disconnected Perform starting from Check 1 Check 1 Check 2 Check 3 Make sure the AC adapter and the AC power cord are fi
53. preservation time when fully charged PORTEGE 100 Maintenance Manual 960 440 1 17 1 Hardware Overview 1 7 AC Adapter 1 7 AC Adapter The AC adapter is also used to charge the battery Table 1 9 lists the AC adapter specifications Table 1 9 AC adapter specifications Input voltage AC 100 to 240V Input frequency 50 2 60 2 Input 1 2 100VAC Output voltage DC 15V 1 18 PORTEGE 100 Maintenance Manual 960 440 Chapter 2 Troubleshooting Procedures 2 Troubleshooting Procedures 2 ii PORTEGE 100 Maintenance Manual 960 440 2 Troubleshooting Procedures Chapter 2 Contents 2 1 Troubleshooting use te oe Rene eq 2 1 2 2 Troubleshooting Plowohiatt 2 ioi 2 2 2 3 Power Supply 1 TOUDIESHO OUTS t tem odes 2 6 Procedure 1 Power Status Check vn REA DU ATHE UR 2 7 Procedure 2 Error Gode Check utei eerte tene seien deals 2 9 Procedure 3 Connection Check Sor uis 2 14 Procedure 4 Quick Charge tu y Ene rete ep tss 2 14 Procedure 5 Replacement Check ds be es 2 15 2 4 System Board Lroubleshootfig eaa Ra dee Un tig Oda 2 16 Procedure 1 Message Check dame dien pae tac dod Oed 2 17 Procedure 2 Debug Port Check on Boot
54. test 0 Transmit 6 Receive test Initiator a se he ede esee e de he dee TELE IE FE TC TE e hehe DE TE FE he dee hehe hee dee BRR EGR RAI Press test number 1 3 0 2 Press 1 2 or 3 and the Enter to perform the corresponding sub test To quit the Wireless LAN test program eject the floppy disk and turn the computer off while the menu above is displayed 3 30 PORTEGE R100 Maintenance Manual 960 440 3 13 Wireless LAN Test Agere 3 Tests and Diagnostics Subtest 01 Transmit amp Receive test This sub test checks transmit and receive functions Transmit test Press 1 to select the test and press Enter in the target machine as a responder The following message will appear HE Transmit amp Receive test Responder MAC Address test Mini PCI Wireless LAN Wireless LAN WEP64 128 test WHER Transmit amp Receive test Initiator KK KK KK KK KK KK KK KK KK KK KK KK KK KK KK kk kk KK KK ko ko KKK Press test number 1 2 0 21 RESPONDER SET ORiWL EXE Rev 03 Copyright c Toshiba Corporation 2000 2001 Initializing Responder Mode 111 adress
55. 100 Maintenance Manual 960 440 F 1 Appendices Apx F BIOS KBC EC Update F 2 PORTEGE R100 Maintenance Manual 960 440 G Reliability Appendices Appendix G Reliability The following table shows MTBF Mean Time Between Failures for each component Table G 1 MTBF Time hours PORTEGE 100 Maintenance Manual 960 440 G 1 Appendices Apx G Reliability G 2 PORTEGE R100 Maintenance Manual 960 440 Appendices AppendixH Key FD This Appendix explains how to make a key FD l 2 Start the setup program Set the cursor to Not Registered of PASSWORD and press Space or BackSpace key The screen to input the password appears If the password has been set Registered is displayed PASSWORD item Then cancel the password first and set a new one Enter a password The number of words shall be within ten The character is displayed as you enter a word Press Enter key The first password is recognized and the second one is required Enter the second password Enter the same password as the first one The character is displayed as you enter a word Press Enter key The password is registered When the second password differs from the first one the input of the password is required again Then enter the password same as the first one When the password is set press Fn keys Then the following message appears Are you sure Y N The changes you made will
56. 14 P3P PDDO01 P3P PDD13 P3P GND GND GND 0002 PDD12 P3P PDD03 P3P PDD11 P3P Port g R100 Maintenance Manual 960 440 GND Appendices Signal name GND Table C 25 System board I F connector 88pin 2 2 Signal name GND 1 Pin Assignment PDD04 P3P PDD10 P3P PDDO5 P3P PDDO09 P3P GND GND GND PDDO06 P3P PDDO08 P3P PDDO07 P3P IDRSTA P3N GND GND GND N C N C MDC B3V MDC B3V M97SY2 P3P M970T2 P3P GND M97IN2 B3P X97BC2 P3P M97RS2 S3N GND MDMP BXP 1 20 GND GND Port g R100 Maintenance Manual 960 440 1 Appendices C 26 PJ2 HDD I F connector 44pin Table C 26 HDD I F connector 44pin _ 10 Pinno Signainame vo ewe of 2 ow rows wo owes rooosrar vo s frame vo vo o pe 1 2 ow o ow moren o ee m rover 1 m o eo Lo fn m pome o fn _ rows 3 Poesien o 3e roms 0 s momen 1 Port g 100 Maintenance Manual 960 440 1 21 Appendices 1 Pin Assignment C 27 PJ3 MDC
57. 22 1 Function Description This function formats the FDD copies the floppy disk and displays the dump list for both the FDD and HDD 1 FORMAT COUTION This program is only for testing a floppy disk drive The option is different from the MS DOS FORMAT command This program formats the floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 1 MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk 4 HDD ID This program reads the hard disk ID and displays the hard disk ID serial number and other hard disk information PORTEGE R100 Maintenance Manual 960 440 3 51 3 Tests and Diagnostics 3 22 Floppy Disk Drive Utilities 3 22 2 Operations 1 Selecting 7 FDD UTILITIES from the DIAGNOSTIC MENU and pressing Enter displays the following message FDD UTILITIES 1 FORMAT 2 COPY 3 DUMP 4 HDD ID 9 EXIT TO DIAGNOSTICS MENU 2 FORMAT program a When FORMAT program is loaded the following message is displayed DIAGNOSTICS FLOPPY DISK FORMAT V6 00 Drive number select 1 A 2 B b Select a drive number t
58. 28 PORTEGE R100 Maintenance Manual 960 440 3 12 Expansion Test 3 Tests and Diagnostics Subtest 03 RGB monitor ID test Connect a CRT monitor for this subtest This subtest is conducted with VESA commands PORTEGE R100 Maintenance Manual 960 440 3 29 3 Tests and Diagnostics 3 13 Wireless LAN Test Agere 3 13 Wireless LAN Test Agere This section describes how to perform the wireless LAN transmitting receiving test with the test program NOTE Use another computer with Agere wireless LAN card that can communicate by the wireless LAN as a reference machine to perform this test To start the Wireless LAN test program follow the steps below NOTE 1 Before starting the wireless LAN test make sure the Wireless Communication Switch on the left side of the computer is turned on The Wireless Communication LED lights orange 2 Release the write protection of the floppy disk for the test Insert a floppy disk containing the test program into the target machine and turn on the target machine The Wireless LAN test menu will appear TE Wireless LAN sub system repair test VX XX Td itp HA A DEA AE DEF AE AA EE AA EE EEE EEE 1 Transmit amp Receive test Responder 2 AC Address test Mini PCI Wireless LAN 3 Wireless LAN WEP64 128
59. 2R5 B2V SDRAM 1R25 B1V 1R25M B1V GPU PGV ICH4 M KINNERETH LAN E3V ICH4 M EC KBC S3V YEBISUSS PC MDC B3V Clock Generator ADM 1032 ICH4 M FWH Mini PCI GPU LCD AD1981B HDD 100 960 440 1 5 Power Supply Device SD 1 Hardware Overview SD B3V DC Voltage V USB E5V PC Card B5V KB LED FL INVERTER P5V DOCK D E3V DOCK D E5V AD1981B A4R7 P4V Headphone Ext Mic A P3V CPU MCH M ICH4 M 1R8 P1V MCH M ICH4 M GPU 1R5 P1V ICH4 M 1R5 S1V ICH4 M LAN1R5 E1V MAX6501 LED M5V ICH4 M EC KBC S5V PSC MCV AD1981B MIC A4R7 P4V ICH4 M PORTEGE R100 Maintenance Manual 960 440 R3V 1 15 1 Hardware Overview 1 6 Batteries 1 6 Batteries The PC has the following two batteries 1 Main battery Real time clock RTC battery Table 1 6 lists the specifications for these two batteries Table 1 6 Battery specifications Battery Name Battery Element Output Voltage Capacity Main battery 2043 02 10 8V 1600mAh Real time clock RTC battery Nickel hydride 15 mAh 1 6 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In resume instant recovery mode the main battery maintains the current stat
60. 2x4Z S THIN HEAD screw _ x2 on both the sides 2 Apply the three glass tapes to secure the LCD cable in place 3 Connect the palmrest side LCD cable Pass under the LCD cable holder and secure the following screw to fix the LCD cable holder e M2x3B S THIN HEAD screw 4 44 100 Maintenance Manual 960 440 4 17 LCD cable Wireless LAN cable Antenna cover 4 Replacement Procedures 4 17 2 Wireless LAN cable Antenna cover Removing the Wireless LAN cable Antenna cover The following describes the procedure for removing the Wireless LAN cable See Figures 4 35 4 36 4 37 1 Remove the following screw securing the Wireless LAN cable holder on the backside of the palmrest cover M2x4Z S THIN HEAD screw xl Figure 4 35 Removing the Wireless LAN cable holder 1 2 Remove the following screws securing both the hinges on the LCD cover side and detach the LCD cover from the palmrest cover Same as when removing the LCD cable PORTEGE R100 Maintenance Manual 960 440 4 45 4 4 17 LCD cable Wireless LAN cable Antenna cover 3 Peel off the three glass tapes securing the Wireless LAN cable Figure 4 36 Removing the Wireless LAN cable holder 2 4 Peel off both the wireless LAN antennas and pull out the wireless LAN cable to the LCD cover side 5 Remove the antenna cover releasing the four latches Figure 4 37 Removing the antenna cover 4 46
61. 39 HardDisk Lettere tgo 3 22 Real imer 3 25 ESEMPIO 3 27 3425 Expansion Vest denies at ate easi ban ase usps idu tie ae 3 28 3 13 Wireless LAN Test PrOBSEAIL tats 3 30 3 14 Wireless LAN Test EAE 3 35 3 15 3 15 Wireless LAN 1 3 38 3 16 Seund LAN Modert ete ette ies nacer torte ve te 3 39 s ErrorStatus ons 3 39 HDC ett o M ee m C LAE e 3 44 319 FDD Cleanin soto e eI ete d tds du a dide OU tui o a 3 46 3 20 Log UNES REA D PEE 3 47 321 Running dta ben emt od e 3 49 3 22 Floppy Disk Drive URSS sn tta ee EE Ce e RAE 3 51 3 23 SSmi OM PUPA 3 57 E apts 3 59 4 Replacement Procedures 4 OVELVACW A deal ent 4 1 22 Battery caldo s notos de cetus 4 8 43 cards SD M MON Cand dut 4 10 44 4 12 100 Maintenance Manual 960 440 Vii 45
62. 3P M97RS2 S3N MDMP BXP 71 975 2 72 970 2 eee w w Port g R100 Maintenance Manual 960 440 1 13 Appendices 1 Pin Assignment C 22 PJ1002 Memory connector 200pin Table C 22 Memory connector 200pin 1 4 Cre Pinno vo _ 2 uen _ 3 few ___ ow somme wo s somme wo 6 saurez wo 3 mee 10 mew seme vo soos vo some m mee vo 2 forse vo z Cr ew fer CE fees s o __ _ _ o e CE seme wo e e few fe 5 wo 1 14 Port g R100 Maintenance Manual 960 440 1 Appendices Table C 22 Memory connector 200pin 2 4 vO Pinno signainame 10 RC SDQ27R B2P SDQ31R B2P re fess es CE 79 ooo eee a CE __ _ sess wo ew e fans o o s sews o sorse mL mcm D NUN EE NEA WO
63. 440 3 11 NDP Test 3 Tests and Diagnostics 3 11 NDP Test To execute the NDP test select 10 NDP TEST from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen The NDP test contains one subtest Subtest 01 NDP This test checks the following functions of NDP L Control word Status word Bus L Addition Multiplication Press Ctrl Break to exit PORTEGE R100 Maintenance Manual 960 440 3 27 3 Tests and Diagnostics 3 12 Expansion Test 3 12 Expansion Test To execute the expansion test select 11 EXPANSION TEST from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen The expansion test contains two subtests NOTE To execute this subtest the PC card wraparound connector is required Subtest 01 PCMCIA Wraparound This test checks the following signal line of the PC card slot Address line REG CE 2 line Data line Speaker line Wait line BSY BVDI 000000 This subtest is executed in the following order swe name 00001 Address line 00001 nn REG CEZ1 CEZ2 nn AQ 90 80 00 00002 Data line wwewrite data rr read data pem Ew ee eme m 05 00005 Other lines BSY T 21 00 NOTE When selecting the subtest number 01 the following message will appear Specify the slot you want to use Test slot number select 1 slotO0 2 slotl 0 slot0 1 Select the number 3
64. AY TEST menu press Enter NOTE The last row may not be completely filled This condition does not indicate an error Subtest 07 LCD Brightness The LCD brightness changes in the following order Super Bright Bright Semi Bright Bright Super Bright PORTEGE R100 Maintenance Manual 960 440 3 19 3 Tests and Diagnostics 3 8 USB Floppy Disk Test 3 8 USB Floppy Disk Test COUTION Before running the floppy disk test prepare a formatted work disk Remove the Diagnostics Disk and insert the work disk into the FDD Otherwise the contents of the floppy disk will be erased To execute the Floppy Disk Test select 5 FLOPPY DISK TEST from the DIAGNOSTIC TEST MENU press Enter 1 The following message will appear Select the start track of the floppy disk drive to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters SUB TEST MENU 01 Sequential read 02 Sequential read write 03 Random address data 04 Write specified address 05 Read specified address 99 Exit to DIAGNOSTIC TEST MENU Select the number of the subtest you want to execute and press Enter The following message will appear during the floppy disk test Floppy Disk XXXXXXX EST VX XX 11 test end SUB TEST s
65. C adapter If either the AC adapter or the System board was damaged perform the following Checks To disassemble the computer follow the steps described in Chapter 4 Check 1 Replace the AC adapter with a new one If the AC adapter is still not functioning properly perform Check 2 Check 2 Replace the System board with a new one PORTEGE R100 Maintenance Manual 960 440 2 15 2 Troubleshooting 2 4 System board Troubleshooting 2 4 System board Troubleshooting This section describes how to determine if the System board is defective Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Procedure 2 Procedure 3 Procedure 4 Message Check Debug port D port Check on Boot Mode Diagnostic Test Program Execution Check Replacement Check PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting Procedure 1 2 Troubleshooting Message Check When the power is turned on the system performs the Initial Reliability Test IRT installed in the BIOS ROM The IRT tests each IC on the System board and initializes it Ifan error message is shown on the display perform Check 1 Ifthere is no error message go to Procedure 2 If MS DOS or Windows XP is properly loaded go to Procedure 4 Check 1 Check 2 PORTEGE R100 Maintenance Manual 960 440 If one of the following error messages is displayed o
66. CRT monitor Expansion test Headphone Sound LAN Modem test A microphone Sound LAN Modem test FAT MODE inspection device Sound LAN Modem test The following sections detail the tests of the DIAGNOSTIC TEST MENU Refer to Sections 3 13 through 3 24 for detailed information on the remaining Service Program Module functions 3 2 PORTEGE R100 Maintenance Manual 960 440 3 2 Executing the Diagnostic T estExecuting the Diagnostic Test 3 Tests and Diagnostics 3 2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM follow these steps 1 Insert the test program disk No 1 in the floppy disk drive 2 on the computer by pressing the F12 key and select the FDD in the display for selecting booting unit Then press ENTER The following menu will appear TOSHIBA personal computer XXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX IAGNOSTICS MENU DIAGNOSTIC TEST HARD DISK FORMAT HEAD CLEANING LOG UTILITIES RUNNING TEST FDD UTILITIES SYSTEM CONFIGURATION EXIT TO MS DOS OS N gt 2 Select items Enter Specify Esc Exit NOTE To exit the DIAGNOSTIC TEST MENU press the ESC key If test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test p
67. Creating a work area for auto configuration Configuration Storing the results of VGA configuration Running a task waiting for completion of PCI CONFIGURATION Initializing H W required after PCI configuration Enabling Disabling IEEE 1394 Generating output codes Checking the first 6 of memory Checking the first 64KB of memory Initializing interrupt vectors Initializing interrupt vectors 2 24 PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting D port status 2 Troubleshooting Table 2 3 D port status 5 6 Inspection items Initializing a NDP Details Initializing a NDP Setting up system Storing CMOS error information in SMRAM Initializing timer Initializing a buffer for power saving Initializing an EC and reading battery information Updating system BIOS model name and EDID of the LCD Initializing the display Waiting for completion of initializing VGA chip and initializing VGA BIOS Displaying a logo Displaying a logo on the screen Checking conventional memory Checking conventional memory Checking exception in protect mode Checking exception in protect mode Checking DMA Page Register Checking DMA Page Register Checking DMAC Checking DMAC Initializing DMAC Initializing Checking password Waiting for the end of the FDD initialization process
68. DD If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check2 The 1 8 HDD may be damaged Replace it with a new one and check the operation If the problem still exists perform Check 3 Check3 System board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures PORTEGE 100 Maintenance Manual 960 440 2 35 2 Troubleshooting 2 7 Keyboard Troubleshooting 2 7 Keyboard Troubleshooting To determine if the computer s keyboard is functioning properly perform the following procedures Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur the keyboard is functioning properly Procedure2 Connector Check and Replacement Check The keyboard or System board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is firmly connected to the System board
69. DD in PC and PC card type HDD PC card gt Built in HDD Search a booting file in the order of PC card type HDD and built in HDD in PC c Network Boot Protocol Use this option to set the starting method via a network PXE Sets to PXE protocol Default RPL Sets to RPL protocol 7 Display This group of options configures the computer s display d Power On Display This option is used to select the display when booting up Auto Selected Selects an external monitor if one is connected Otherwise it selects the internal LCD Default LCD AnalogRGB Selects both the internal LCD and the external CRT for simultaneous display NOTE When Simultaneous is selected while connecting the external display not corresponding to SVGA mode no image appears on the display PORTEGE R100 Maintenance Manual 960 440 3 67 3 Tests and Diagnostics 3 24 SETUP 8 Others 3 68 Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use a c d CPU Cache Use this option to enable or disable the CPU cache Enabled Enables the CPU cache Default Disabled Disables the CPU cache When Enabled is selected the following sub window 15 displayed to select the cache write policy The options for this setting are Write back default and Write through for CPU cache OPTION Write policy Write back Write back policy provides better system perfor
70. E 100 Maintenance Manual 960 440 1 7 1 Hardware Overview 1 1 Features 1 6 SDIO card controller Ver 1 1 SmartMedia controller SMHC Ver 01 SMIL 1 0 SmartCard SIO UART controller MS Debug Port Specification Ver 1 0 Docking station interface External device interface 1 0mm pitch 256pin 17mm PBGA package Other main system chips EC KBC Mitsubishi made LPC microcontroller M306K5F8LRP x 1 PSC TMP87PM48U x 1 Temperature sensor ADM1032 x 1 E PROM BR93LC46F Q used for LAN MAC address Modem controller Supported by MDC Using of the secondary AC97 Line LAN controller Kinnereth made Intel 82550PM Controls LAN and supports 10 100Base T PORTEGE R100 Maintenance Manual 960 440 1 2 1 8 inch Hard Disk Drive 1 Hardware Overview 1 2 1 8 inch Hard Disk Drive A compact high capacity HDD with a height of 5 0 8 0mm Contains a 1 8 inch magnetic disk and magnetic heads Figure 1 4 shows a view of the 1 8 inch HDD and Tables 1 1 and 1 2 list the specifications Figure 1 4 1 8 HDD Table 1 1 1 8 inch HDD dimensions Standard value Parameter TOSHIBA TOSHIBA TOSHIBA TOSHIBA HDD1422 MK2003GAH HDD1384 HDD1524 PORTEGE 100 Maintenance Manual 960 440 1 9 1 Hardware Overview 1 2 1 8 inch Hard Disk Drive Table 1 2 1 8 inch HDD Specifications Parameter TOSHIBA TOSHIBA TOSHIBA TOSHIBA formatted Data transfer speed 125 5 to 253 1 115 6 to 204 4 114 8 to 222 7 125 5 to 253 1 Mb
71. I F connector 30pin Table C 27 MDC connector 30pin Suriname 10 Pinno summer qe ir 3 ee CT 711 Dents 3 jw le Co e o e eset Ne Ce e u e e foo wesw wes e nc ow Ca qwe 2 wee m woe of w o Ca a __ _ 7 oo o morre 1 1 22 Port g R100 Maintenance Manual 960 440 1 Pin Assignment Appendices MI Board C 28 System board I F connector 100pin 1 2 Table C 28 System board I F connector 100pin 1 2 Pin No Signalname 10 Signa name 10 e 2 3 eo s s e fressen ev i e s eo o 10 we e four ev fn uo __ _ m _ m jose of x m sorn vo x rv fn wo ow Ca wee of ew Low ev o Ca of _ ew ev s eg Cafe fe Ive ew 1 9 ev Port g R100 Maintenance Manual 960 440 1 23 Appendices 1 Pin Assignment Table C 28 System board I F connector 100pin 2 2 Signalname 10 Signa name 10 e 9 peweee ee s monsw
72. N 2 Troubleshooting Procedure2 Connector Check and Replacement Check The LAN function is installed on the System board The modem LAN jack is connected to the System board by the cable If the LAN malfunctions the connection is bad or the System board might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Check if the LAN jack is connected firmly to the connector PJ352 of the System board If it 15 loose or disconnected connect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check2 The LAN jack may be defective Replace the LAN jack with a new one If the problem persist perform Check 3 Check3 The System board may be faulty Replace the System board following the steps described in Chapter 4 PORTEGE 100 Maintenance Manual 960 440 2 43 2 Troubleshooting 2 12 Sound 2 12 Sound To check if sound function is defective malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check Procedure 2 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test program available as part of the maintenance test program See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The speakers are connecte
73. ND 2 MICIN 3 REFV 4 REFV ES 1 28 Port g R100 Maintenance Manual 960 440 Keyboard Scan Character Codes Appendices Appendix D Keyboard Scan Character Codes Table D 1 Scan codes set 1 and set 2 1 4 set 1 Code set 2 PORTEGE 100 Maintenance Manual 960 440 D 1 D 2 Apx D Keyboard Scan Character Codes Table D 1 Scan codes set 1 and set 2 2 4 PN Lock A S D F G H J K L Enter Shift L No 102 key 2 PORTEGE 100 Maintenance Manual 960 440 D Keyboard Scan Character Codes Appendices Table D 1 Scan codes set 1 and set 2 3 4 Codeset1 set 1 Code set 2 Ctrl Alt L Space ALT R Ins Del PORTEGE 100 Maintenance Manual 960 440 D 3 Appendices Apx D Keyboard Scan Character Codes Table D 1 Scan codes set 1 and set 2 4 4 Codeset1 set 1 Code set 2 F11 F12 PrintSc Pause Fn Win Notes Scan codes differ by mode Scan codes differ by overlay function Combination with the Fn key makes different codes Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code DI gw deus bar X X X X X D 4 PORTEGE 100 Maintenance Manual 960 440 D Keyboard Scan Character Codes Appendices Table D 2 Sca
74. PORTEGE R100 Maintenance Manual 960 440 4 17 LCD cable Wireless LAN cable Antenna cover 4 Replacement Procedures Installing the Wireless LAN cable The following describes the procedure for Installing the Wireless LAN cable See Figures 4 35 4 36 4 37 l 2 Apply the Wireless antenna fitting to the guide Pass the wireless antenna cable to the palmrest cover side and install both the hinges to the LCD cover Apply three glass tapes to secure the wireless LAN antenna cable in place Set the wireless LAN cable of the palmrest side Pass under the wireless LAN cable holder and secure the following screw to fix the wireless LAN cable holder M2x4Z S THIN HEAD screw xl Install the antenna cover to the LCD cover PORTEGE R100 Maintenance Manual 960 440 4 47 4 4 18 Hinge 4 18 Removing palm lest cover hinge The following describes the procedure for removing the palm lest cover hinge See Figures 4 38 4 39 1 Remove the following screws and the left side hinge M2 5x5Z S THIN HEAD screw xl M2 5x3SC U THIN HEAD screw x2 Figure 4 38 Removing the palmrest cover left side hinge 4 48 PORTEGE R100 Maintenance Manual 960 440 4 18 Hinge 4 Replacement Procedures 2 Remove the following screws right side hinge and latch metal fitting M2 5x5Z S THIN HEAD screw xl M2 5x3SC U THIN HEAD screw x2 Figure 4 39 Removing th
75. Pin Assignment PJ5620 connector 15pin Table C 3 CRT I F connector 15 sranane T vo 0 2 GREENPXP HG 7 BLUE PXP 10 29 13 SHSYNCPSP vo 14 SVSYNCPSP o 15 crtscpsp o S 4 PJ4 0581 connector Table 4 USB1 connector Sigralname vO 10 usevoesy o 2 uswen ro wemee 4 ew 5 5 USB2 connector Table 5 USB2 connector 4pin Sianalname VO PinNo Name o 2 10 Ce wo 1 2 Port g R100 Maintenance Manual 960 440 1 Appendices C 6 PJ325 Debug port connector Table C 6 Debug port connector 4pin saranane vo Pme Signainame vo 1 B3V 2 DBGRX B3P 3 DBGTX B3P 4 GND PJ11 PC Card Slot connector 80pin Table C 7 PC Slot connector 80 1 2 rne Sigrainame Pinno sianarname 10 3 m wo ___ _ woes ro wow 1 s acaoowave vo s acaozeve 10 famomer vo s fase s acaooseve vo 0 uo 5s ws of x wewem of x facon vo acewrem o smoesw
76. R Press any key to continue PORTEGE R100 Maintenance Manual 960 440 3 14 Wireless LAN Test Atheros 3 Tests and Diagnostics 3 14 Wireless LAN Test Atheros This section describes how to perform the wireless LAN transmitting receiving test with the test program NOTE Use another computer with Atheros wireless LAN card that can communicate by the wireless LAN as a responder machine to perform this test In this test the following items are tested Test PC Initiator side 1 SKU destination code check 2 Mac Address check 3 Communication test 802 11a Main antenna 4 Communication test 802 11a Sub antenna 5 Communication test 802 11b Responder side 1 Communication test 802 11b This program conducts the above test items continuously and displays results for each item during the test However only the last result for the whole test shall be checked The message OK or NG is displayed When an item 15 detected during the test the message 15 displayed on the screen and the test stops NOTE This program takes a long time until the test ends To start the Wireless LAN test program follow the steps below NOTE Before starting the wireless LAN test make sure the Wireless Communication Switch on the left side of the computer is turned on The Wireless Communication LED lights orange PORTEGE R100 Maintenance Manual 960 440 3 35 3 Tests and Diagnos
77. Replacing Toshiba fluorescent lamp 5 4 54 PORTEGE R100 Maintenance Manual 960 440 4 19 Fluorescent Lamp 4 Replacement Procedures Assembling the module 1 Checking the back light 1 Check the items shown in the figure below Keep sheet inside frame Keep sheet inside frame Figure 4 44 Replacing Toshiba fluorescent lamp 6 PORTEGE R100 Maintenance Manual 960 440 4 55 4 4 19 Fluorescent Lamp 2 Assembling the cell with the PCB 1 Illuminate the backlight 2 Make sure there are no scratches or dirt on the backlight Also check the back of the cell Next install the cell with the PCB to the backlight unit Caution 1 Install by aligning the left side under the corner as shown below 2 Be careful not to damage the FPC Cell with PCB Figure4 45 Replacing Toshiba fluorescent lamp 7 4 56 PORTEGE R100 Maintenance Manual 960 440 4 19 Fluorescent Lamp 4 Replacement Procedures 3 Folding and securing temporary the FPC PCB 1 Fold the TAB PCB around the back of the backlight unit as shown in the figure below Caution 1 Be careful not to damage the TAB Figure 4 46 Replacing Toshiba fluorescent lamp 8 PORTEGE R100 Maintenance Manual 960 440 4 57 4 4 19 Fluorescent Lamp 4 Installing the bezel 1 Install the bezel to the left under the frame as shown in the figure below 1 2 Releas
78. Table 2 3 D port status 2 6 D portstatus Inspection items details Key inputting Executing CHGBIOSA Loading CHGBIOSA EXE and CHGFIRMA EXE Resetting FDC Setting parameter for 2HD and transmission rate Reading the first sector Setting parameter for 2DD and transmission rate Searching CHGBIOSA EXE in the root director Calculating head and sector to start Reading contents of root directory by one sector Searching CHGBIOSA EXE CHGFIRMA EXE entry in the sector Reading EXE header of CHGBIOSA EXE CHGFIRMA EXE Executing CHGBIOSA EXE and CHGFIRMA EXE Initializing the Ch1 of a PIT Refresh interval 30 s Checking the size and type of DRAM Testing the stack area of SMRAM Checking the size and type of DRAM on Cold Booting Checking the size of DRAM Testing the stack area of SMRAM Checking and initializing CMOS Configuring cache memory Enabling L1 cache memory Testing CMOS for access on Cold Booting Checking the voltage of a CMOS backup battery Examining the checksum of CMOS Initializing data in CMOS 1 Setting up IRT status Storing the size of DRAM Checking for branch of resuming Copying the contents of ROM to RAM Checking for branch of resuming ICH4 M Power Failure Examining the checksum of SMRAM Checking whether the memory configuration have been changed Exami
79. Table C 25 MI Board Table C 26 SC Board Table C 27 Table C 28 Table D 1 Table G 1 Appendices HD WE connector 44 pin uiui ed trot ertet terns ec oce t e tas C 14 T F connector susie 15 Memory 16 MINI PCT I F connector 124 pin sienne denses C 18 PJ997 Headphone connector C 20 PJ1998 Outside Microphone connector C 20 Display D 1 MIBE diete eta e oda Aaa Sav s Aa ew tes G 1 PORTEGE 100 Maintenance Manual 960 440 Appendices App viii PORTEGE R100 Maintenance Manual 960 440 A Handling the LCD Module Appendices Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained OK 4 2 Becareful to align holes at four corners of LCD module with corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is
80. Toshiba Personal Computer PORTEGE R100 Maintenance Manual TOSHIBA CORPORATION File Number 960 440 Copyright O 2002 by Toshiba Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein Toshiba PORTEGE R100 Maintenance Manual First edition March 2003 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the PORTEGE R100series at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and PC AT PS 2 05 2 and VGA are registered trademarks of IBM Corporation Microsoft and MS DOS and Windows are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Sound Blaster and Pro are registered trademarks of Creative Technology Ltd Super I O and MICROWIRE are registered trademarks of National Semiconductor Corporation other properties are trademarks or registered trademarks of their
81. agnostic Disk format the 1 8 HDD with a format option physical format If the 1 8 HDD is formatted set the 1 8 HDD partition using MS DOS FDISK command If you cannot format the 1 8 HDD using the Tests and Diagnostic program go to Procedure 4 PORTEGE 100 Maintenance Manual 960 440 2 33 2 Troubleshooting 2 6 1 8 HDD Troubleshooting Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk Perform all of the HDD tests in the Hard Disk Drive Test Refer to Chapter 3 Tests and Diagnostics for more information about the HDD test program If an error is detected during the HDD test an error code and status will be displayed The error codes and statuses are described in Table 2 5 If an error code is not displayed but the problem still exists go to Procedure 5 Table 2 5 1 8 HDD error code and status sw 2 34 PORTEGE 100 Maintenance Manual 960 440 2 6 1 8 HDD Troubleshooting 2 Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD is connected to the connector PJ3 of the System board The connecting portion may be disconnected Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks to check the connecting portion Check 1 Make sure the following connector is firmly connected to the HDD and System board System board PJ3 H
82. al 960 440 3 7 Display estDisplay Test 3 Tests and Diagnostics 3 7 Display Test To execute the Display Test select 4 DISPLAY TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The Display test contains seven subtests that test the display in various modes Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 VRAM Read Write for VGA This subtest writes the constant data AAh and 55h and the address data to the video RAM 16MB The data is read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green and blue Next it displays eight solid colors full screen red semi red green semi green blue semi blue white and semi white Each color displays for three seconds PORTEGE R100 Maintenance Manual 960 440 3 17 3 Tests and Diagnostics 3 7 Display Test Subtest 04 Gradation amp Mode test for VGA This subtest displays gradations for following modes To change the mode press Enter Mode 12 Mode 13 Mode 3
83. and Back View Front A s es 148 ciis SiS 514 521 616 csi 8 1 P3351 Back Figure B 3 Antenna board layout Table B 3 Antenna board PJ351 System board connector PORTEGE R100 Maintenance Manual 960 440 B 5 Appendices Apx B Board Layout 4 SC Board Front and Back View Es ron TE SE ga i Front J Lj UL 863279 6 QD O_O Figure B 4 Connector board layout Table B 4 Connector board PJ997 Headphone connector PJ998 External microphone connector PJ999 IL board connector B 6 PORTEGE 100 Maintenance Manual 960 440 1 Pin Assignment Appendix C Pin Assignment System Board C 1 2 PJ5600 LCD connector 15pin Table C 1 LCD connector 15pin Crise Sgnainame vO Pinno SignaiNene vo mew o we 9 mem o s wo s wwe 0 o EE s mew o rare ee me _ e PJ5601 FL Inverter connector 7 Table C 2 FL Inverter connector 7pin Signainame vo Five vo Lewes o s Cr Eee Port g R100 Maintenance Manual 960 440 Appendices 1 1 Appendices 1
84. appears The Factory Preset Configuration When you access SETUP the current configuration is displayed 1 To display the factory preset configuration press Fn and Home 2 To accept the default settings press End and then press Y NOTE When you execute the default setting the following settings are not changed 1 HDD mode 2 Password 3 Write Policy PORTEGE R100 Maintenance Manual 960 440 3 61 3 Tests and Diagnostics 3 24 SETUP SETUP Options The SETUP screen is divided into 15 functionally related groups This section describes each group and its option 1 Memory This group of options displays the computer s memory Total This field displays the total amount of memory installed and is automatically calculated by the computer You cannot change this value 2 System Date Time Sets the date and time with Space and Backspace key Change of Hour to Minute and vice versa and of Month to Day and vice versa with and a System Date Time Use this option to set the date month day year b System Date Time Use this option to set the time hour minute 3 Battery This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the followings will appear Full Power The following shows full power settings BATTERY SAVE OPTIONS Processing Speed CPU Sleep Mode Display Auto off HDD Auto off High Enabl
85. bes the procedure for installing the speaker See Figures 4 16 4 17 1 Setthe speaker in the rubber holder 2 Install the speaker rubber holder to the speaker slot and connect the speaker cable to PJ6002 on the system board 4 26 PORTEGE 100 Maintenance Manual 960 440 4 9 Speaker RTC battery 4 Replacement Procedures 4 9 2 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery See Figure 4 18 1 Disconnect the battery cable from PJ8760 on the system board and remove the RTC battery from the RTC battery slot Figure 4 18 Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery See Figure 4 18 1 Install the RTC battery passing through the hole of the battery slot Connect the RTC battery cable PJ8760 on the system board 2 Apply the glass tape PORTEGE R100 Maintenance Manual 960 440 4 27 4 Replacement Procedures 4 10 Wireless LAN board 4 10 Wireless LAN board Removing the wireless LAN board The following describes the procedure for removing the wireless LAN board See Figures 4 19 4 20 4 21 1 Remove the following screws e M2x4Z FLAT BIND screw 2 TORX screw 0 or xl When a specified Wireless LAN board is used a TORX screw is used Figure 4 19 Removing the wireless LAN 1 2 Turn over the computer 3 Remove the wireless board upwa
86. cause the system to reboot Insert password service disk if necessary Insert a FD into the USB FDD and press Y key Then the following message appears Password Service Disk Type 1 2HD 2 2DD When the set FD is 2HD press 1 key For 2DD press 2 key The data is written to the FD If no FD is set this procedure is finished When the wiring to the FD is completed the following message appears Remove the password service disk then press any key Remove the FD and finish the procedure by pressing any key PORTEGE R100 Maintenance Manual 960 440 H 1 Appendices Apx H Key FD H 2 PORTEGE 100 Maintenance Manual 960 440
87. cedure 4 Procedure4 Replacement Check units System board may be damaged Replace the I O units or disassemble computer following the steps described in Chapter 4 and replace the System board with a new one PORTEGE R100 Maintenance Manual 960 440 2 27 2 Troubleshooting 2 5 USB 3 5 FDD Troubleshooting 2 5 USB 3 5 FDD Troubleshooting This section describes how to determine if the USB 3 5 FDD is functioning properly Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program Insert the Diagnostics Disk in the floppy disk drive of the computer turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detailed operation is given in Chapter 3 Tests and Diagnostics If the test program cannot be executed on the computer go to Procedure 3 2 28 PORTEGE 100 Maintenance Manual 960 440 2 5 USB 3 5 FDD Troubleshooting 2 Troubleshooting Procedure2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the FDD of the computer turn on the computer and run the test Refer to Chapter 3 Tests an
88. cellophane tape PORTEGE R100 Maintenance Manual 960 440 4 37 4 4 15 LED SW membrane 4 15 LED SW membrane Removing the LED SW membrane The following describes the procedure for removing the LED SW membrane See Figure 4 29 1 Remove the following screws fixing the LED SW membrane LED lens e M2x3B S THIN HEAD screw x2 2 Remove the LED SW membrane and LED lens Figure 4 29 Removing the LED SW membrane Installing the LED SW membrane The following describes the procedure for installing the LED SW membrane See Figure 4 29 1 Install the LED SW membrane and LED lens with the following screws e M2x3B S THIN HEAD screw x2 4 38 PORTEGE R100 Maintenance Manual 960 440 4 16 LCD mask FL inverter LCD 4 Replacement Procedures 4 16 LCD mask FL inverter LCD 4 16 1 LCD mask Removing the LCD mask The following describes the procedure for removing the LCD mask See Figure 4 30 1 Remove the six mask seals and four LCD cushions on the LCD mask and remove the following screws M2x4Z S THIN HEAD screw x10 2 Carefully insert the fingers of both hands between the mask and the LCD module and pry up to release the latches Do one side at a time Figure 4 30 Removing the LCD mask PORTEGE R100 Maintenance Manual 960 440 4 39 4 Replacement Procedures 4 16 LCD mask FL inverter LCD Installing the LCD mask The following describes the procedure for
89. d Diagnostics for more information about the diagnostics test procedures Make sure the floppy disk is formatted correctly and that the write protect tab is disabled Floppy disk drive test error codes and their status names are listed in Table 2 4 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 4 FDD error code and status sm _ Check 1 Ifthe following message is displayed disable the write protect tab on the floppy disk by sliding the write protect tab to write enable If any other message appears perform Check 2 Write protected Check 2 Make sure the floppy disk is formatted correctly If it is go to Procedure 3 PORTEGE 100 Maintenance Manual 960 440 2 29 2 Troubleshooting 2 5 USB 3 5 FDD Troubleshooting Procedure3 Connector Check and Replacement Check The USB FDD connector may be disconnected from the System board Check visually that the connector is connected firmly Check 1 Make sure the following cable and connector are firmly connected to the connector USB1 on the System board If any of the connections are loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check2 USB FDD may be defective or damaged Replace it with a new one If the FDD is still not functioning properly perform Check 3 Check3 Replace the System board with a new one following the steps in Chapter 4 Replac
90. d or no good follow the troubleshooting procedures below as instructed Procedure 1 Procedure 2 Procedure 3 Procedure 4 Transmitting Receiving Check Antennas Connection Check Antennas Capability Check Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless communication switch on the computer is turned ON If it is not turn ON Check 1 Execute test program 201 to check the transmitting receiving function of the wireless LAN You will need a second computer that can communicate by the wireless LAN If the computer passes the test the function is correctly working If the computer does not pass the test perform Procedure 2 PORTEGE 100 Maintenance Manual 960 440 2 47 2 Troubleshooting 2 14 Wireless LAN Troubleshooting Procedure 2 Antennas Connection Check The wireless LAN function wiring diagram is shown below Right Antenna Antenna SC board Antenna Cable Switch System board Cable FL board Any of the connections may be disconnected Disassemble the computer following the steps described in Chapter 4 perform the following checks Check 1 Make sure the connection between the Wireless board MI board and the System board the connector PJ351 on MI board and the System board connector PJ100 If the connecter is disconnected connect firmly then return to Procedure 1 If there is still an error go to Check 2 Check2 Make s
91. d to the System board shown in the following figure PJ997 SC board PJ999 pjggg Headphone External Microphone System board PJ6002 9 FL board PJ500 PJ501 Speaker H These connecters may have come off Disassemble the computer and check the connector connections Execute Chapter 1 if the speaker is not working properly Go to Check 2 if the external Microphone terminal and the Headphone are not working properly Check 1 Ifthe speaker is not working properly the speaker cable may come off Make sure the speaker cables are connected to the System board PJ10 firmly If there is still an error perform Check 3 Check 2 If external Microphone terminal and the Headphone are not working properly the cable between the System board and SC board or the System board and FL board may come off Or the cable between the SC board and the Microphone terminal or the SC board and the Headphone may come off Make sure those cables are connected firmly If there is still an error perform Check 3 2 44 PORTEGE R100 Maintenance Manual 960 440 2 12 2 Troubleshooting Procedure3 Replacement Check Check 1 If the speaker is not working properly the speaker may be faulty Replace it with a new one following the steps in Chapter 4 If the speaker is still not working properly go to Check 2 Check2 System board may be faulty Replace it with a new one following the instructio
92. dress data Write specified address Read specified address 3 7 3 Tests and Diagnostics 3 3 Subtest Table 3 1 Subtest names 2 2 REAL TIMER NDP EXPANSION 10 11 SOUND MO DEM LAN 3 8 Sequential read Address uniqueness Random address data Cross talk amp peak shift Write specified address Read specified address Sequential write W R C specified address Real time Backup memory Real time carry NDP test PCMCIA wraparound RGB monitor ID Microphone recording amp play Sin wave LAN MODEM PORTEGE R100 Maintenance Manual 960 440 3 4 System estSystem Test 3 Tests and Diagnostics 3 4 System Test To execute the System Test select 1 SYSTEM TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The System test contains seven subtests Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 ROM Checksum This subtest executes a checksum test of the BIOS ROM range F0000h to FFFFFh 64KB on the System Board Subtest 04 Fan On Off This subtest checks CPU fan operation using the on off command The following message will appear when this subtest is executed Make sure the fan does not rotate and press Enter Test Fan Revolution 0000RPM Start The following message will appear Make sure the fan rotates at low speed and press Enter Test Fan Revolution Low speed start The following message will appea
93. e 4 36 Figure 4 28 Applying silicon grease ve orient aee raa v RASEN E Ee e RR 4 37 Figure 4 29 Removing the LED SW membrane 4 38 Figure 4 30 Removing the LCD ask 4 39 Figure 4 31 Removing the FL inverter s sioe va queres 4 41 Ligure 4 32 Removing the E osi at inst onere at pet Se Quad 4 42 PORTEGE 100 Maintenance Manual 960 440 4 4 Figure 4 31 Removing the LCD etienne 4 41 Figure 4 32 Removing the singe gin dedi te initier 4 42 Figure 4 33 Removing the LCD cable 4 43 Figure 4 34 Removing the LCD cable su ehe es net 4 44 Figure 4 35 Removing the Wireless LAN cable holder 1 4 45 Figure 4 36 Removing the Wireless LAN cable holder 2 4 46 Figure 4 37 Removing the antenna cover 4 46 Figure 4 38 Removing the palm rest cover left side hinge 4 48 Figure 4 39 Removing the palm rest cover right side 4 49 Figure 4 40 to 4 51 Replacing Toshiba fluorescent lamp 1 to 10 4 5 to 4 60 4 vi PORTEGE R100 Maintenance Manual 960 440 4 1 Overview 4 Replacement Procedures 4 1 Overview This chapter
94. e HDD ASSY 3 Install the HDD slot cover and secure it with the following screws e M2x4B BIND screw x2 4 16 PORTEGE 100 Maintenance Manual 960 440 4 6 Keyboard Bottom cover 4 Replacement Procedures 4 6 Keyboard Bottom cover 4 6 1 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard See Figures 4 9 4 10 Caution The keytop may fall out when handling the keyboard always hold it by the frame and do not touch the keytop 1 Remove the following screw securing the bottom cover M2x4B BIND screw Figure 4 9 Removing the bottom cover 2 Open the display PORTEGE R100 Maintenance Manual 960 440 4 17 4 Replacement Procedures 4 6 Keyboard Bottom cover 3 Insert your nails in the slot on the right and left of the keyboard holder and lift it up to remove 4 Remove the following screws securing the keyboard e M2x3B S THIN HEAD screw x2 Figure 4 10 Removing the keyboard holder 5 Pick up the top of the keyboard from the front and disconnect the flexible keyboard cable from PJ445 on the system board Installing the keyboard The following describes the procedure for installing the keyboard See Figures 4 9 4 10 1 Connect the flexible keyboard cable to PJ445 on the system board 2 Install the keyboard and secure it with the following screws e M2x3B S THINHEAD screw x2 3 Install the keyboard holder 4 Close the display 5 Install the bottom c
95. e Not Initialized HDC overrun DRQ DMA Boundary Error Bad Sector Bad Track Error ECC Error ECC recover enable HDC Error Seek Error Time Out Error Drive Not Ready Undefined Error Write Fault Status Error Access Time Out Error No HDD ADDRESS LINE ERROR LINE ERROR LINE ERROR 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA No Co Processor Control Word Error Status Word Error Bus Error Addition Error Multiplay Error 3 Tests and Diagnostics 3 18 HDC Status 3 18 HDC Status When an error occurs in the hard disk test the following message 15 displayed HDC status The hard disk test error status 15 displayed on the screen by a four digit number The hard disk controller error status is composed of two bytes the first byte displays the contents of the HDC error status register and the second byte displays the HDC error register Each of them are indicated in hexadecimal form The contents of the HDC error status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents BSY 0 is Busy 1 is busy DRDY 0 Hard disk drive is not ready to accept any command Drive ready 1 Hard disk drive is ready 5 DWF 0 DWF error is not detected Drive write fault 1 Write fault cond
96. e palmrest cover right side hinge Installing the palmrest cover hinge The following describes the procedure for installing the palmrest cover hinge See Figures 4 38 4 39 1 Install the left side hinge and secure it with the following screws e M2 5x5Z S THIN HEAD screw xl M2 5x38C U THIN HEAD screw x2 2 Install the right side hinge and latch metal fittings and secure them with the following screws M2 5x5Z S THIN HEAD screw xl M2 5x3SC U THIN HEAD screw x2 PORTEGE R100 Maintenance Manual 960 440 4 49 4 4 19 Fluorescent Lamp 4 19 Fluorescent Lamp This system uses LCD modules from the following supplier Type PatNo Supplier Section 12 1 inch G33C0000U1 10001 Toshiba Matsushita 4 19 1 Note When working with an LCD module always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent dirtying or scratching the LCD panel Take care when handling the lamp Excessive force may break the lamp Take care not to deform the lamp reflector or allow it to get dirty Ensure always that the power of the LCD module is turned off before connecting or disconnecting cabl
97. e the designated tools Ensure that the environment for working on and storing parts does not contain any of the following 1 Dust or dirt Static electricity 1 Extremely hot cold or humid conditions Perform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work Disassembling requires the removal of a large number of screws Keep removed screws in a safe place such that you can determine which screws belong to which part When reassembling ensure that you use the correct screws and fit parts in the correct position Screw sizes are noted in the text and figures As all parts have sharp edges and corners take care not to cut yourself After replacing an FRU check that the computer and replaced part operate correctly PORTEGE 100 Maintenance Manual 960 440 4 3 4 Replacement Procedures 4 1 Overview Disassembly Procedures Three main types of cable connector are used 4 4 Pressure plate connector Spring connector Normal pin connector When disconnecting a pressure plate connector draw the tab on one side of the plastic pressure plate on the connector and pull the cable out from the connecto
98. e the three latches at the bottom and apply the double adhesive tape of the bottom bezel to the cell As shown in the figure below 2 3 Set the left side bezel to the frame As shown in the figure below 3 4 Engage the two latches each of the left and light side bezel As shown in the figure below 4 5 Engage the four latches at the top and apply the double adhesive tape of the top bezel to the cell As shown in the figure below 5 1 Be careful not to damage the cell TAB and P L Hook four latches i App IWE 4 Hook two latches sided tape to the p back of the bezel 4 Hook two latches bezel Push against left side bezel Bezel set Push on left under frame Figure 4 47 Replacing Toshiba fluorescent lamp 9 4 58 PORTEGE R100 Maintenance Manual 960 440 4 19 Fluorescent Lamp 4 Replacement Procedures 5 Screwing the PCB and the bezel 1 Use two screws to secure the left and right edge in the order of 1 Caution 1 The screw tightening torque is 0 167 1 7 for all screws 2 Use a Philips screwdriver with type 0 bit 6 Installing the tapes and insulation sheets 1 Apply the double adhesive tape of the insulation sheet Caution 1 Refer to the figure below 2 When sticking the insulation sheet be careful not to damage the PCB cell and B L Stick the double adhesive tape on the insulation sheet to the edge of the PCB
99. e to the MDC board 2 Install the MDC board and secure it with the following screws 2 47 FLAT BIND screw x2 3 the glass tape to secure the MDC cable R100 Maintenance Manual 960 440 4 23 4 Replacement Procedures 4 8 MDC board HDD cable 4 8 2 HDD cable Removing the HDD cable The following describes the procedure for removing the HDD cable See Figure 4 15 1 Remove the HDD cable from the connector PJ3 on the system board Figure 4 15 Removing the HDD cable Installing the HDD cable The following describes the procedure for installing the HDD cable See Figure 4 15 1 Connect the connector PJ3 to the system board and install the HDD cable 4 24 PORTEGE R100 Maintenance Manual 960 440 4 9 Speaker RTC battery 4 Replacement Procedures 4 9 Speaker RTC battery 4 9 1 Speaker Removing the speaker The following describes the procedure for removing the speaker See Figures 4 16 4 17 1 Peeloffthe glass tape Figure 4 16 Peeling off the glass tape 2 Remove the speaker cable from connector PJ6002 on the system board and remove the speaker rubber holder from the speaker slot 3 Remove the speaker from the rubber holder Speaker 6002 Speaker Holder gt S et Figure 4 17 Removing the speaker PORTEGE R100 Maintenance Manual 960 440 4 25 4 Replacement Procedures 4 9 Speaker RTC battery Installing the speaker The following descri
100. ed X 5 30Min Disabled 1 Bright 2 Super Bright 3 Cooling Method Maximum Performance System Auto off LCD Brightness Low Power The following shows low power settings 3 62 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics BATTERY SAVE OPTIONS Processing Speed lt Low CPU Sleep Mode Enabled Display Auto off 03Min HDD Auto off 03Min System Auto off 30Min 1 LCD Brightness Semi Bright 2 Bright 3 Cooling Method Battery Optimized PORTEGE R100 Maintenance Manual 960 440 3 63 3 Tests and Diagnostics 3 24 SETUP NOTE In boot mode the System Auto Off 1 item does not appear Display of the LCD Brightness will be changed in the condition below 2 Operating by the battery 3 Using the AC adapter User Setting Use this option to set the battery save parameters on the sub window BATTERY SAVE OPTIONS For details see Battery Save Options below Battery Save Options a Processing Speed This feature changes the CPU processing speed High Makes the CPU processing speed high Default in Full Power Mode Low Makes CPU processing speed low Default in Low Power Mode b CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode c Display Auto Off Use this option to disable or set the duration of the display automatic power off functi
101. em Test To execute the Sound LAN Modem Test use the Test Diagnostics disk No 2 Finish the tests of the Diagnostics disk No 1 by selecting 99 EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU Then in the DIAGNOSTICS MENU select 9 EXIT TO MS DOS Insert the Test program disk No 2 in the floppy disk drive and turn on the power The following message will appear FEAE aE TE aaa FE FE AE TE AE AE E FE FE FE AE AE AE AE FE FE AE AE AE AE TEE E GUAM DIAGNOSTICS PROGRAM SOUND LAN MODEM TEST HEHEHEH LR aE TE AE AE AE FE FE AE AE AE E FE TE FE FE TE AE E AE AE AE E FE FE AE AE FE AE AE FE FE AE TE AE AE Poires Microphoned recording play Zi Wes Sin wave 2i de usur X e Press test number 1 4 2 Press the number you want to test and press Enter Subtest 01 Microphoned recording amp play This subtest checks the function of the CODEC A D D A converter Both the microphone and headphone terminal can be checked at the same time Before executing this subtest connect an external microphone to the computer I
102. ement Procedures 2 30 PORTEGE 100 Maintenance Manual 960 440 2 6 1 8 HDD Troubleshooting 2 Troubleshooting 2 6 1 8 HDD Troubleshooting This section describes how to determine if the 1 8 HDD is functioning properly Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Partition Check Procedure 2 Message Check Procedure 3 Format Check Procedure 4 Diagnostic Test Program Execution Check Procedure 5 Connector Check and Replacement Check CAUTION The contents of the 1 8 hard disk will be erased when the 1 8 HDD troubleshooting procedures are executed Transfer the contents of the hard disk to floppy disks or other storage drive s For the backup refer to the User s Manual Procedure 1 Partition Check Insert the Toshiba MS DOS system disk and start the computer Perform the following checks Check 1 C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK menu and choose the option to create a DOS partition or a logical DOS drive on drive C If the problem still exists go to Procedure 2 Check3 Ifdrive C is listed as active in the FDISK menu go to Check 4 If drive C is
103. es and connectors 4 50 PORTEGE 100 Maintenance Manual 960 440 4 19 Fluorescent Lamp 4 Replacement Procedures 4 19 1 Replacing the 12 1 Inch Toshiba Matsushita Fluorescent Lamp The following describes the procedure for replacing the fluorescent lamp See Figures 4 40 to 4 49 Disassembling the module 1 Peel off tapes and insulating sheets 1 Carefully place the module face up on a clean and flat worktable To avoid scratching the face of the LCD module make sure the table is free of dirt and dust Place a protection sheet soft cloth or similar item over the front of the module 2 Remove the items indicated by the diagonal line in the figure Caution 1 Be careful not to damage the TAB PCB B L and reflection sheet 2 Leave the insulation sheet on the bezel to reuse later 3 When peeling off the double adhesive tape of the insulation sheet be careful not to damage the TAB and PCB Tape of the Bezel Insulation Sheet double adhesive Figure 4 40 Replacing Toshiba fluorescent lamp 1 PORTEGE R100 Maintenance Manual 960 440 4 51 4 4 19 Fluorescent Lamp 2 Removing screws 1 Spread out the insulation sheet without detaching from the bezel side as shown in the figure below 2 Remove the left side screws and right side screws in the order shown in the figure below Caution Use a Philips screwdriver with type 0 bit to remove the screws
104. es constant data and address data in an expanded memory module then reads the new data and compares the result with the original data Subtest 04 Cache Memory To test the cache memory a pass through write read comparison of 5A data is run repeatedly to the test area 570007 Program size to 7000 7EEE 32 KB to check the hit miss ratio on off status for CPU cache memory Number of misses Number of hits D OK Number of misses gt Number of hits 3 12 PORTEGE R100 Maintenance Manual 960 440 3 5 3 Tests Diagnostics Subtest 05 L2 Cache Memory To test the L2 cache memory a pass through write read comparison of SA data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit miss ratio on off status for L2 cache memory Number of misses Number of hits D OK Number of misses gt Number of hits Read Write Compare data directly by G A operation for the TAG RAM Subtest 06 Stress This test prepares the write read buffer size 1b30h and produce write date in the write buffer The write data is written in the area larger than 1 MB and read into the read buffer then repeated to compare until maximum size Test data ffh ffh ffh ffh ffh 00h 00h 00h 00h 00h ffh ffh ffh 00h ffh 00h 00h 00h ffh 00h 00h ffh ffh ffh ffh 00h 00h 00h 00h aah These data are
105. es the procedure for installing a SD memory card See Figure 4 3 1 Insert the SD memory card and press it until it securely connected PORTEGE R100 Maintenance Manual 960 440 4 11 4 Replacement Procedures 4 4 Memory module 4 4 Memory module Caution The power of the computer must be turned off when you remove the memory module Removing a memory module with the power on risks damaging the module or the computer itself Do not touch the memory module terminals Any dirt on the terminals may cause memory access problems Never press hard or bend the memory module Removing the memory module To remove a memory module confirm that the computer is in boot mode Then perform the following procedure See Figures 4 4 4 5 1 Turn the computer upside down 2 Remove the following screws fixing the memory slot cover e 2 2 5 SPECIAL HEAD screw xl Q Figure 4 4 Removing the memory slot cover 3 Remove the memory slot cover 4 12 PORTEGE R100 Maintenance Manual 960 440 4 4 Memory module 4 Replacement Procedures 4 Push both the latches to the outside and remove the memory module Figure 4 5 Removing the memory module Installing the memory module To install the memory module confirm that the computer is in boot mode Then perform the following procedure See Figures 4 4 4 5 1 Connect the memory module to the connector on the system board and push it downward Caution The power must be tu
106. escribed in Chapter 4 and perform the following checks Check 1 Make sure the MDC has been firmly connected to the PJ3 on the HD board And make sure the on the HD board has been firmly connected to the PJ3 on the System board pj System board If any connector is disconnected connect it firmly and return to Procedure 1 If there is still an error perform Check 2 HD board PJ3 PJ1 Check 2 Modem jack may be faulty Replace it with a new If modem function is still not working properly perform Check 3 Check 3 The MDC may be faulty Replace it with a new one following the steps in Chapter 4 If the modem function is still not working properly perform Check 4 Check4 System board may be faulty Replace it with a new one following the instructions in Chapter 4 PORTEGE 100 Maintenance Manual 960 440 2 41 2 Troubleshooting 2 11 2 11 LAN To check if the computer s LAN is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check To check the LAN function execute the Modem test program subtest 03 LAN loop back test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 2 42 PORTEGE 100 Maintenance Manual 960 440 2 11 LA
107. ess when the computer is booting up 1 8 voltage is 1 53V or less while the computer is suspended 1R8 C1V voltage is abnormal during shutdown CV support 1R8 C1V voltage is 1 53V or less at power on CV support 2 10 PPORTEGE R100 Maintenance Manual 960 440 2 3 Power Supply Troubleshooting 2 Troubleshooting PPV output Error code Meaning PPV voltage is over 1 80V when the computer is powered on off PPV voltage is 0 56V or less when the computer is powered on PPV voltage is 0 56V or less when the computer is booting up PPV voltage is 0 56V or more when the computer is powered off output ESV output Error code Weaning E3V output Error code voltage is over 3 96V when the computer is powered on voltage is 2 81V or less when the computer is powered voltage is 2 81V or less when the computer is booting up voltage is 2 81V or less when the computer is powered off voltage is 2 81V or less while the computer is suspended PORTEGE 100 Maintenance Manual 960 440 2 11 2 Troubleshooting 2 3 Power Supply Troubleshooting 1R2 P1V output Error code Meaning 1R2 P1V voltage is over 1 44V when the computer is powered on 1R2 P1V voltage is 1 02V or less when the computer is powered on 1R2 P1V voltage is 1 02V or less when the computer is booting up 1R2 P1V voltage is 1 02V or less when the computer is
108. eta F 1 Appendix G necesite Rep utei ace epe aem aS duda iR uer G 1 Appendix H We Mette te H 1 PORTEGE R100 Maintenance Manual 960 440 1 1 Hardware Overview 1 PORTEGE R100 Maintenance Manual 960 440 1 Hardware Overview Chapter 1 Contents 1 1 1 2 1 3 14 1 5 1 6 1 7 e E UNDE Td 1 1 1 5 nob Hard Disk DIYE 1 9 Keyboard css estet 1 11 TET Displays d 1 12 1 4 1 LED Modules in ed nt ali 1 12 1 4 2 FL Inverter Board suc octane oe N deu cd re 1 13 Power OP Yc d Ed aet tai es 1 14 Batteries M 1 15 1 6 1 Main aX 1 15 1 6 2 Battery Charging Control iso ae iit te oa dua ertt 1 17 1 6 3 RTCG does tios e 1 17 med cd tss ees M 1 18 PORTEGE 100 Maintenance Manual 960 440 1 1 Hardware Overview Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 1 7 Table 1 8 Table 1 9 Front of the computer
109. ews quickly and accurately an electric screwdriver is recommended M2 2mm 0 167 N m 1 7 cm M2 5 2 5mm 0 294 m 3 0 kgf M3 3mm 0 549 N m 5 6 kgf Note To prevent damage to THIN HEAD screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered length screws Brown Odd numbered length screws White Special length screw Blue Special length screw means screws whose length is indicated Grip area in an integral number to the first decimal places such as 2 5 mm 2 8 mm and so on 4 6 R100 Maintenance Manual 960 440 4 1 Overview 4 Replacement Procedures Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Flat head screw 5 Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example 6 6mm bind screw PORTEGE 100 Maintenance Manual 960 440 4 7 4 4 2 4 2 Ba
110. f necessary connect a headphone to the computer to check whether the headphone jack of the computer is working properly When the subtest 15 selected the following message appears Press test number 1 4 pause Press any key and the following two messages appear Press any key to continue Press test number 1 4 call micrec The sound is recorded for five seconds automatically from the microphone After the recording is completed the computer immediately plays back the sound recorded When the playing is finished a message similar to the one below appears PORTEGE R100 Maintenance Manual 960 440 3 39 3 Tests and Diagnostics 3 16 Sound LAN Modem Test Subtest 02 3 40 Completing SoundMAX ICH microphone capture test End time XXX XXX XX XX XX XX XXXX System Status 0 0 Performing SoundMAX ICH play buffer to line out Start Time XXX XXX XX XX XX XX XXXX Play to destination is LINEOUT Volume requested is X XXX dB Play from buffer name is BUFFERO Requested play time is 5 000 seconds Actual play time will be 5 000 seconds Completing SoundMAX ICH play buffer to line out End Time XXX XXX XX XX XX XXXX System Status 0 0 Test completed at XXX XXX XX XX XX XXXX System completion code was 0 0 Then the screen returns to the main menu and the following message will appears Press test number 1 4 2 To execute a subtest continuously select the test number and press Enter To
111. g C 5 PJ445 Keyboard connector 28pin C 6 PJ334 PAD connector Spin sse ee ent yr e eese C 6 PJ8 In touch Button connector 4 C 7 PJO FL board connector 26 0 C 7 PJ10 Speaker I F 2 tests ena bota C 8 PJ100 MI Board I F connector 100pin seen C 9 P1332 Network I F connector C 10 PJ1 Docking I F connector tease C 11 PJ800 DC IN connector 2 C 11 PORTEGE 100 Maintenance Manual 960 440 App iii Appendices 19 20 21 C22 HD Board C 23 C 24 ME board C25 MI Board 26 SC Board 28 Appendix D Appendix E Appendix F Appendix G Appendix H App iv PJ810 Battery connector 10pin ia uiui ta op an C 12 PJ790 RTC battery connector 3pin ss C 12 PICO PAN Connector DE C 12 PJ501 SC board I F connector 2 C 13 PI2 HD I E conn ectot ADI 14 PIS MDC I F connector rue es n C 15 PII Memory connector RR C 16 PJ351 MINI PCI connector 124pin seen C 18 P1997 Headphone connector 20 PJ1998 Outside Microphone connector
112. generated repeatedly by 1b30h size PORTEGE R100 Maintenance Manual 960 440 3 13 3 Tests and Diagnostics 3 6 Keyboard Test 3 6 Keyboard Test To execute the Keyboard Test select 3 KEYBOARD TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The Keyboard test contains five subtests that test the computer s keyboard actions Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Pressed Key Display When you execute this subtest the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function which causes the key s display character to blink Press DEL Enter to exit Subtest 02 Pressed Key Code Display This test displays scan code character code and key top of the pressed key 3 14 PORTEGE R100 Maintenance Manual 960 440 3 6 Keyboard estKeyboard Test 3 Tests and Diagnostics Subtest 04 Touch pad IPS This subtest checks the functions of the touch pad as shown below A Direction of touch pad B Touch pad switch function check This test reports the response of touch pad and touch pad switch When you touch the touch pad and slide your finger towards the upper left the DIRECTION display changes according to the following illustration When a touch pad switch is pressed the BUTTON disp
113. ics 3 Tests and Diagnostics 3 ii PORTREGE R 100 Maintenance Manual 960 440 3 Tests and Diagnostics Chapter 3 Contents 3 1 The Diagnostic Lest ical vete 3 1 3 2 Executing the Diagnostic Test ia ns ERE QE d cpu ROM 3 3 3 3 gt 3 7 3 4 Systemi UT RT 3 9 3 5 Memory Test ana ni 3 12 3 6 Keyboard Tesh cca cic 3 14 Display eut ot 3 17 3520 USB Floppy Disk Leste tone prb usted 3 20 397 E om 3 22 3 10 Real Timer Destra sni ase dear uir dee das aa M tO ds 3 25 SL 3 27 asl 2 Expanston 3 28 3 13 Witeless 3 30 314 Wireless LAN Test CARTON dee 3 35 3 15 315 Wireless LAN Test su i uds 3 38 21077 Sound LAN Modeti 3 39 3 17 Error Status ati tn ane amant Vies 3 42 3 18 HDC SAS sees eH n Gud edo tee nt a et 3 44 319 EDD CCAM ce ts 3 46 3 19 1
114. ight side of the display screen as shown below ERROR STATUS NAME HALT OPERATION 1 Test end 2 Continue 3 Retry Press 1 Terminates the test program and returns to the subtest menu Press 2 Continues the test Press 3 Restarts the test from the error Selecting NO of ERROR STOP keeps the test running even if an error is found When an error occurred the error status is displayed and the error counter is increased by one Table 3 1 in section 3 3 describes the function of each test on the subtest menu Table 3 2 in section 3 17 describes the error codes and error status for each error PORTEGE R100 Maintenance Manual 960 440 3 3 SubtestSubtest 3 Tests and Diagnostics 3 3 Su btest Table 3 1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU Table 3 1 Subtest names 1 2 PORTEGE R100 Maintenance Manual 960 440 SYSTEM MEMORY KEYBOARD DISPLAY FLOPPY DISK ROM checksum Fan ON OFF Geyserville Quick charge DMI read DMI write CPU Temperature Conventional memory Protected mode Memory module Cache memory L2 Cache memory Stress Pressed key display Pressed key code display Pointing Stick USB test Internet Mail key VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation amp Mode test for VGA dot on off for LCD H pattern display LCD Brightness Sequential read Sequential read write Random ad
115. installing the LCD mask See Figure 4 30 1 Install the LCD mask pressing firmly all around the edges to secure latches 2 Secure the following screws to fix the LCD mask M2x4Z S THIN HEAD screw x10 3 Replace the six LCD mask seals and 4 LCD cushions on the LCD mask 4 40 PORTEGE R100 Maintenance Manual 960 440 4 16 LCD mask FL inverter LCD 4 Replacement Procedures 4 16 2 FL inverter Removing the FL inverter The following describes the procedure for removing the FL inverter See Figure 4 31 1 Remove the following screw fixing the FL inverter 2 47 FLAT HEAD screw xl 2 Disconnect the cable from the both sides of the connector and remove the FL inverter Figure 4 31 Removing the FL inverter Installing the FL inverter The following describes the procedure for installing the FL inverter See Figure 4 31 1 Connect the cable to both sides of the connector and install the FL inverter 2 Install the following screw to fix the FL inverter e M2x4Z FLAT HEAD screw xl PORTEGE R100 Maintenance Manual 960 440 4 4 4 Replacement Procedures 4 16 LCD mask FL inverter LCD 4 16 3 LCD Removing the LCD The following describes the procedure for removing the LCD See Figure 4 32 1 Lift the top of the LCD and peel off the glass tape 2 Disconnect the LCD cable on the back and remove the LCD Glass Tape Figure 4 32 Removing the LCD Installing the LCD The following describes the procedure fo
116. isplayed perform Check 3 Check3 The IRT checks the System board When the detects an error the system stops or an error message appears If one of the following error messages 1 through 17 24 or 25 15 displayed go to Procedure 5 If error message 18 is displayed go to the Keyboard Troubleshooting Procedures in Section 2 7 If error message 19 20 or 21 is displayed go to the 1 8 HDD Troubleshooting Procedures in Section 2 6 If error message 22 or 23 is displayed go to the 3 5 USB FDD Troubleshooting Procedures in Section 2 5 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY ERROR 13 DMA PAGE REGISTER ERROR 14 DMAC 1 ERROR 15 DMAC 2 ERROR 16 PIC 1 ERROR 17 PIC 2 ERROR 18 KBC ERROR 19 HDC ERROR 20 HDD 0 ERROR 21 HDD 1 ERROR 22 NO FDD ERROR 23 FDC ERROR 24 TIMER INTERRUPT ERROR 25 RTC UPDATE
117. ition occurred 4 DSC 0 The hard disk drive heads are not settled over a track Drive seek complete 1 The hard disk drive heads are settled over a track 3 DRQ 0 Drive is not ready for data transfer Data request 1 Drive is ready for data transfer 2 CORR 0 Not used Corrected data 1 Correctable data error is corrected 1 IDX 0 Not used Index 1 Index is sensed ERR 0 Normal Error 1 The previous command was terminated with an error 3 44 PORTEGE R100 Maintenance Manual 960 440 3 18 Status 3 Tests and Diagnostics 7 Table 3 4 Error register contents BBK 0 Not used Bad block mark 1 A bad block mark is detected UNC There is no uncorrectable data error Uncorrectable 1 Uncorrectable data error has been detected IDN 0 Not used Identification 1 There was no ID field ABT 0 Not used Abort 1 Illegal command error or a command abort TKO 0 The hard disk detected track 0 1 Track zero The hard disk could not detect track 0 PORTEGE R100 Maintenance Manual 960 440 3 Tests and Diagnostics 3 19 FDD Cleaning 3 19 FDD Cleaning 3 19 1 Function Description This function cleans the heads in the 3 5 inch FDD by executing a series of head load seek and read operations A cleaning disk is necessary to perform this program
118. its s Interface transfer 100 00 100 100 rate MB s 3465 27 4K Track density 2237 56 8 3039 3465 Bit mm 24 4K 621K max 24 1K 27 4 Access time msec Track to track 3 3 3 3 Average time 15 15 15 Max seek 26 26 26 26 Start time sec 3 5 typical 3 5 typical 3 5 typical 3 5 typical 20 max 20 max 20 max 20 max 1 10 PORTEGE 100 Maintenance Manual 960 440 1 3 Keyboard 1 Hardware Overview 1 3 Keyboard The keyboard is mounted 84 US 85 UK keys that consist of character key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller See Appendix E about a layout of the keyboard PORTEGE 100 Maintenance Manual 960 440 1 11 1 Hardware Overview 1 4 TFT Color Display 1 4 TFT Color Display The TFT color display consists of a LCD module and FL inverter board 1 4 1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display images and characters of 262 144 colors with 1024x768 resolution The video controller is incorporated into the North Bridge M1644M chip and can control both internal and external XGA support displays simultaneously Table 1 5 shows list the specifications Table 1 3 LCD module specifications 12 1 TFT Specifications G33C0000U Number of Dots 1024x768 Dot spacing mm 0 24 H x 0 24 V Display range
119. k OK Press any key 3 36 PORTEGE 100 Maintenance Manual 960 440 3 14 Wireless LAN Test Atheros 3 Tests and Diagnostics When the tester machine has passed the test message will appear in the tester machine Press Enter to return to the main menu When the tester machine has not passed the test message will appear in the tester machine Pressing Enter on the screen shows the following message Ck ck ck kk kk kk Ck ck kk kk kk ck Ck Ck kk kk kk Ck ck kk Sk kk Sk kk kk kk Sk Sk Sk Sk Sk Sk Mk ko ko 8 02 11a Tx Test AUX Antenna ck ck kk kk kk kk Ck ck kk kk kk Ck Ck Ck Sk kk kk Sk Ck ck kk Then the test returns to the main menu automatically PORTEGE R100 Maintenance Manual 960 440 3 37 3 Tests and Diagnostics 3 15 Wireless LAN Test Calexico 3 15 Wireless LAN Test Calexico This section describes how to perform the wireless LAN transmitting receiving test with the test program NOTE Use another computer with Calexico wireless LAN card that can communicate by the wireless LAN as a reference machine to perform this test An access point is also required In this test the following items are tested 1 Communication test Main antenna Aux antenna 2 MAC address Check To start the Wireless LAN test program follow the steps below
120. k speed to high Setting Graphics Aperture Size Initializing ACPI KBC VGA sound function and PIC PORTEGE R100 Maintenance Manual 960 440 Storing the size of ROM in a buffer Reading EC version Updating the type of flash memory Determining the destination Checking the default settings of CMOS Initializing ACPI table 2 23 2 Troubleshooting 2 4 System board Troubleshooting D port status Table 2 3 D port status 4 6 Inspection items Initializing devices before initializing PCI bus Initializing temperature control information Setting up a clock generator AC 97 control Initializing HC and recognizing devices Initializing a KBC Turning display off and controlling reset Initializing sound function Starting the computer multiple box status check Initializing a PCI Testing a PIC Initializing password Initializing PCI Starting sequence of HDD initializing Initializing PCI bus Checking the factor of WakeUp Running a task waiting for the end of INIT PCI Initializing the data in CMOS 2 Setting up the setup parameters Setting Power off enable Clearing wake up conditions CPU speed control Control of panel open close Serial interrupt control Serial interrupt control before using interrupts Initializing PC Card Slots Auto configuration of PCI
121. l Select this mode when the HDD 15 used for Windows XP Tablet PC Edition Default Standard Select this mode when using an OS which does not support the Enhanced IDE When this mode is selected up to 528MB is logically available and the rest of the capacity is not usable NOTE Formats for Enhanced IDE and Standard IDE are different so if you change the setting you will have to reformat the hard disk for the appropriate setting 14 LEGACY EMULATION a USB KB Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse Enabled Enables LEGACY support Default USB keyboard USB mouse are available without the driver Disabled Disables LEGACY support b USB FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk drive Enabled Enables LEGACY support Default USB floppy disk is available without the driver To start the computer by FD set this option to Enabled Even when USB FDD Legacy Emulation is set to Enabled and when Boot Priority of Boot PRIORITY PORTEGE R100 Maintenance Manual 960 440 3 71 3 Tests and Diagnostics 3 24 SETUP is set to FDD FDD CD ROM gt LAN the PC boots by the built in HDD Disabled Disables LEGACY support 15 PCI LAN This option sets the Enable Disable of the built in LAN functions Enabled Enables built in LAN functions Default Disabled Disables built i
122. lays appear on the right side one by one The parameters appear on the center of the display To exit the subtest press the IPS lt gt at the same time TPS TEST PROGRAM Vx xx lt POINTING gt lt PARAMETER gt STATUS 0008h 0000 EEE 0000 EEEE EEEE lt BUTTONS gt 1 2 Press 1 BUTTON2 THEN END gt gt TPS TEST PROGRAM Vx xx lt DIRECTION gt lt PARAMETER gt lt LAT gt STATUS 0018 Btn Y RATE 0001 lt BUTTONS gt 1 2 lt lt Press 1 BUTTON2 THEN END gt gt gt PORTEGE R100 Maintenance Manual 960 440 3 15 3 Tests and Diagnostics 3 6 Keyboard Test Subtest 05 Subtest 07 USB test This subtest checks USB The USB TEST Module ZD0003P01 and USB Cable ZD0003P02 must be connected to the computer The following message will appear Select a port to be tested and press Enter Test port number select 1 Port0 2 Portl If the test ends successfully OK is displayed If nothing is displayed there may be a problem with the USB port Check the connection of the wraparound connector and repeat the test Internet Mail key This subtest checks moving of the Internet key and Mail key The following message will appear Press Internet key Press Mail key PORTEGE R100 Maintenance Manu
123. lowing message will appear date XX XX XXXX time XX XX XX Current Current Enter new date PRESS ENTER KEY TO EXIT TEST Step 2 If the current date is not correct input the correct date and press Enter The date is updated and the following prompt will appear Enter new time Step 3 If the current time is not correct input the correct time in 24 hour format and press Enter The time is updated The date and the time are displayed alternately by pressing Enter To exit press Ctrl Break Subtest 02 Backup Memory This subtest checks the following backup memories Writes 1 bit of on data 01h through 80h to address OEh through 7Fh Writes 1 bit of off data FEh through 7Fh to address OEh through 7Fh Writes the data pattern AAh and 55h to the address OEh to 7Fh Then the subtest reads and compares this data with the original data PORTEGE R100 Maintenance Manual 960 440 3 25 3 Tests and Diagnostics 3 10 Real Timer Test Subtest 03 Real Time Carry CAUTION When this subtest is executed the current date and time are erased This subtest checks the real time clock increments Make sure the date and time are displayed in the following format and they move forward correctly Current date 12 31 1999 Current time 23 59 58 PRESS Enter KEY TO EXIT TEST Press Enter to exit 3 26 PORTEGE R100 Maintenance Manual 960
124. ly can cause malfunctions 4 PORTEGE 100 Maintenance Manual 960 440 A Handling LCD Module Appendices 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization PORTEGE 100 Maintenance Manual 960 440 A 5 Appendices Apx A Handling the LCD Module 4 6 PORTEGE 100 Maintenance Manual 960 440 B Board Layout Appendices Appendix B Board Layout B 1 System board Front View i 1088000 8 345093 Figure B 1 System board layout front PORTEGE 100 Maintenance Manual 960 440 B 1 Appendices Apx B Board Layout Table B 1 System board front we Mme m B 2 PORTEGE 100 Maintenance Manual 960 440 Board Layout Appendices B 2 System board Back View as eee ES gt eo A B C D E F Q G H 1 Figure B 2 System board layout Back PORTEGE 100 Maintenance Manual 960 440 B 3 Appendices Apx B Board Layout Table B 2 System board back e B 4 PORTEGE 100 Maintenance Manual 960 440 B Board Layout Appendices B 3 MI Board Front
125. m the computer Make sure the USB FDD is empty 2 2 PPORTEGE R100 Maintenance Manual 960 440 2 2 Troubleshooting Flowchart 2 Troubleshooting START Connect the AC adapter to the DC IN socket Perform the Power Supply Does the DC IN icon glow Troubleshooting Procedures in section 2 3 N Perform the Power Supply gt Troubleshooting Procedures in section 2 3 Does the Battery icon glow Turn the Power Switch on Does the DC IN icon flash when the power is turned on Yes Perform the Power Supply p Troubleshooting Procedures in section 2 3 Perform the System Board Is an error message displayed Troubleshooting Procedures in section 2 4 Is the Toshiba logo message displayed If the Password message displays type the password Perform the 1 8 HDD Are Toshiba Windows XP being Troubleshooting Procedures loaded in section 2 6 Perform the Display Troubleshooting Procedures in section 2 8 Figure 2 1 Troubleshooting flowchart 1 2 PORTEGE 100 Maintenance Manual 960 440 2 3 2 Troubleshooting 2 2 Troubleshooting Flowchart Perform the Keyboard Do typed characters Troubleshooting Procedures appear correctly in section 2 7 Insert the diagnostic disk into USB FDD and run the diagnostics test program The reboot of the PC is needed Perform the Touch pad Do the touch pad work Troubleshooting Procedures correctly in section 2 9 In
126. mance because main memory is accessed only when necessary to update the cache contents with changes in main memory Write through policy accesses main memory every time data is handled by the processor Level 2 Cache Use this option to enable or disable the level 2 cache When CPU Cache is set to Disabled this option cannot be changed Enabled Enables the level 2 cache Default Disabled Disables the level 2 cache Dynamic CPU Frequency mode Use this option to choose a setting from the followings This is displayed only when the CPU is a Mobile Intel Pentium processor M Dynamically Switchable Enables Intel SpeedStep technology When the computer is in use CPU power consumption and clock speed are automatically switched when necessary Default Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed e Auto Power On This option displays setting for Wake up on LAN Disabled Indicates auto power on and Wake up on LAN is not set Enabled Indicates auto power on and Wake up on LAN is set When Enabled is set the following sub window appears Auto power on and Wake up on LAN is set in the options sub window To set alarm time use Space and BackSpace To switch between
127. may be damaged Replace the damaged harness with a new one and repeat Procedure 4 If there is still an error go to Check 3 Check 3 display module may be damaged Replace it with a new one and repeat Procedure 4 If there is still an error go to Check 4 Check 4 The FL inverter board may be damaged Replace it with new and repeat Procedure 4 If there is still an error go to Check 5 Check 5 FL may be damaged Replace it with a new one and repeat Procedure 4 If there is still an error go to Check 6 Check 6 display controller of the System board may be damaged Replace the System board with a new one 2 38 PORTEGE R100 Maintenance Manual 960 440 2 9 2 Troubleshooting 2 9 Touch Pad To determine whether the Touch Pad is faulty or not perform the following procedures Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector checking and replacement checking Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the keyboard test program or maintenance test program because the pointing device test program is a component of the keyboard test program For the operating procedure see Chapter 3 If any error is detected perform Procedure 2 The pointing device is operating normally if no error is detected Procedure 2 Connector checking and replacement checking The touch pad is connected to the System board PJ334 wi
128. mbrane 4 6 Keyboard Bottom must be 4 17 LCD cable wireless LAN cable Antenna cover removed DST 4 18 Hinge R100 Maintenance Manual 960 440 4 1 4 Replacement Procedures 4 1 Overview Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer Danger 1 In the case of the battery always use authentic parts or equivalent parts approved by Toshiba Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion Due to the risk of alkali fluid leaks never attempt to heat or disassemble the battery Similarly due to the risk of explosion never expose the battery to flame Some parts including the power supply and FL inverter generate high voltages If you need to turn on the power while disassembling the computer do not touch any connectors or other components due to the risk of electric shock Also do not disassemble individual parts when performing routine maintenance Warning 1 To prevent electric shock turn off the power unplug the AC adapter from the power source As the battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets
129. mitting Receiving 2 47 Procedure 2 Antennas Connection Check sse 2 48 Procedure 3 Antenna C Becks e queam e Le 2 49 Procedure 4 Replacement Check k RN ete 2 50 2 iv PORTEGE R100 Maintenance Manual 960 440 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Tables Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 2 5 2 Troubleshooting Procedures Troubleshooting 1 2 nie ea ss 2 3 Troubleshooting flowchart 2 2 2 4 A set of tool for debug pott Test ota ose nn 2 19 Antenna Test dut ugs 2 49 Battery era debebat 2 7 ICING Tue NS 2 7 ed 2 21 FDD error code and status es ese aedes tio er irent diate 2 29 1 8 HDD error code and status 2 34 PORTEGE 100 Maintenance Manual 960 440 2 v 2 Troubleshooting Procedures 2 vi PORTEGE R100 Maintenance Manual 960 440 2 1 Troubleshooting 2 Troubleshooting 2 4 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit FRU in the computer is causing the computer to malfunction The FRU means the replaceable unit in the field The FRUS covered are 1
130. mm 245 76 H x 184 32 V Outline 264 4 w x 197 5 x 5 35Max D dimensions 1 12 PORTEGE 100 Maintenance Manual 960 440 1 4 TFT Color Display 1 Hardware Overview 1 4 2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 4 lists the FL inverter board specifications Table 1 4 FL inverter board specifications Specifications UA2040P02 Vd Output Voltage V 750 Current MAX mA Current MIN mA 0 412 PORTEGE 100 Maintenance Manual 960 440 1 13 1 Hardware Overview 1 5 Power Supply 1 5 Power Supply The power supply supplies eight different voltages to the system board The power supply microcontroller has the following functions l 2 da 8 Judges that the DC power supply AC adapter is connected to the computer Detects DC output and circuit malfunctions Controls the battery icon and DC IN icon Turns the battery charging system on and off and detects a fully charged battery Turns the power supply on and off Provides more accurate detection of a low battery Calculates the remaining battery capacity Controls the transmission of the status signal of the main battery Table 1 5 lists the power supply output specifications Table 1 5 Power supply output specifications Device CPU DC Voltage V MCH M MCH1R2 P1V CPU MCH M ICH4 M PTV GPU 2R5 P2V MCH M SDRAM
131. mplying with the ISO DIS 8764 1 1996 If a screw is not fully fastened it could come loose creating a danger of a short circuit which could cause overheating smoke or fire If you replace the battery pack or battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode PORTEGE 100 Maintenance Manual 960 440 iii The manual is divided into following parts Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the PORTEGE 100 system unit and each FRU Troubleshooting Procedures explains how to diagnose and resolve FRU problems Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Replacement Procedures describes the removal and replacement of the FRUs The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard scan character codes Key layout Wiring diagrams BIOS KBC EC Update Reliability Key FD PORTEGE R100 Maintenance Manual 960 440 Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Key
132. n LAN functions 3 72 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics PORTEGE R100 Maintenance Manual 960 440 3 73 Chapter 4 Replacement Procedures 4 Replacement Procedures 4 PORTEGE R100 Maintenance Manual 960 440 Chapter 4 Contents 4 1 A Safety Before you Begin secs as Disassembly Procedures Assembly Tools and Screw Tightening Torque Grp Color Screw Notation lt 42 Battery packs editae taeda 43 PCcard SD memory CAN ete ed DC 4 3 2 SD memory 44 Memory module ieiuna 4 6 Keyboard Bottom cover 4 6 1 Keyboard icut eias 4 6 2 Bottom 41 entr tenes 4 8 MDC board HDD cable 48 1 MDC de 4 8 2 HDD ennemi 4 9 Speaker RTC TO d Speakers oet 4 9 2 Dalle Ves en dr 4 10 Wireless LAN PC Cad 412 2513 Sound board teet det
133. n codes with left Shifi key Cap Key Code set 1 Code set 2 55 B5 EO 2 0 FO 12 EO FO 4A EO 12 Note The table above shows scan codes with the left Shift key In combination with right Shift key scan codes are changed as listed below With left Shift With right Shift Set 1 0 B6 2 0 36 Set 2 12 F0 59 EO 12 59 PORTEGE 100 Maintenance Manual 960 440 D 5 Appendices Apx D Keyboard Scan Character Codes Table D 3 Scan codes in Numlock mode Code set 1 Code set 2 me om SESESEREREERE gt Table D 4 Scan codes with Fn key wwe mie 9C EO FO CTRL LALT ARROW NUMERIC Scrl D 6 PORTEGE R100 Maintenance Manual 960 440 D Keyboard Scan Character Codes Appendices Table D 5 Scan codes in overlay mode Code set 1 Code set 2 me Table D 6 124 key scan code Code set 1 Code set 2 37 B7 EO 7 FO Shift Alt PORTEGE R100 Maintenance Manual 960 440 D 7 Appendices Apx D Keyboard Scan Character Codes Table D 7 No 126 key scan code Key Code set 1 Code set 2 ii Pause 1 1D 45 E1 9D C5 1 14 77 E1 FO 14 FO 77 EO 46 EO C6 EO EO FO This key generates only make codes
134. n error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 8 PORTEGE 100 Maintenance Manual 960 440 2 5 2 Troubleshooting 2 3 Power Supply Troubleshooting 2 3 Power Supply Troubleshooting The power supply controller controls many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The procedures described in this section are Procedure 1 Power supply icon Check Procedure 2 Error Code Check Procedure 3 Connection Check Procedure 4 Quick Charge Check Procedure 5 Replacement Check PPORTEGE R100 Maintenance Manual 960 440 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedure 1 Power supply icon Check The following two icons indicate the power supply status Battery icon DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights green Battery is fully charged and the external DC is input It has no relation with ON OFF of the system power Blinks orange The battery level is low while the system power is ON even intervals Flashes orange The battery level is low and the power switch is pressed
135. n the screen press the F1 key as the message instructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message 15 displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press Fl key d Bad memory size Check system Then press Fl key e Bad time function Check system Then press Fl key Bad check sum CMOS Check system Then press Fl key 9 Bad check sum ROM Check system Then press Fl key If the following error message is displayed on the screen press any key as the message instructs The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the System board is damaged Go to Procedure 3 WARNING RESUME FAILURE PRESS ANY KEY TO CONTINUE 2 Troubleshooting 2 4 System board Troubleshooting If any other error message is d
136. ng from cylinder to cylinder to check the data interference in the neighbor track to compare After the third pass it tests the motor off function HDD motor is turned off stops for 20 minutes and is turned on Worst pattern data Cylinder B5ADAD 0 cylinder 4 5252 1 EB6DB6 2 cylinder 49249 3 cylinder 63B63B 4 oylinder 9C49C4 5 cylinder 2DB6DB 6 cylinder 24924 7 cylinder Write Specified Address This subtest writes specified data to a specified cylinder and head on the HDD Read Specified Address This subtest reads data which has been written to a specified cylinder and head on the HDD Sequential Write This subtest writes specified 2 byte data to all of the cylinders on the HDD W R C Specified Address This subtest writes data to a specified cylinder and head on the HDD then reads the data and compares it to the original data PORTEGE R100 Maintenance Manual 960 440 3 10 Real Timer TestReal Timer Test 3 Tests and Diagnostics 3 10 Real Timer Test To execute the Real Timer Test select 9 REAL TIMER TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The real timer test contains three subtests Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Real Time A new date and time can be input during this subtest To execute the real time subtest follow these steps Step 1 Select subtest 01 and the fol
137. ning the checksum of system BIOS RAM area Conducting resuming Disabling all SMIs 2 22 PPORTEGE R100 Maintenance Manual 960 440 2 4 System board Troubleshooting 2 Troubleshooting Table 2 3 D port status 3 6 D port status Inspection items details Clearing resuming status Setting a request for a resuming error Copying system BIOS from ROM to RAM Initializing SMRAM Initializing SMRAM Checking the factor of WakeUp Changing SMRAM base Enabling SMI Initializing a PIT and a CPU Initializing CPU Initializing devices before initializing PCI bus Testing only on COLD booting and Initializing PIT Setting test pattern to channel 0 of PITZO Checking whether the test pattern ca be read Initializing PIT channel O Interval of time interrupt 55ms Initializing PIT channel 2 frequency for sound generator 664ms Testing PIT channel 1 Checks whether the refresh signal operates correctly in refresh interval of 30 s Initializing PIT channel 2 checks whether the speaker gate operates correctly Measuring CPU clock Enabling SMI other than auto off function Control of battery discharging current Performing timeshared process for time measurement of IRT Updating P6 micro code Enabling or disabling the function of processor serial number ID Checking whether Geyserville is supported Switching CPU cloc
138. no signa name 10 fof be fo Port g 100 Maintenance Manual 960 440 1 7 Appendices 1 Pin Assignment C 14 PJ100 MI Board I F connector 100pin Table C 14 MI Board I F connector 100 1 2 vO sw vo e e 3 eo e on 0 s uc e rorsrson r fow e rove ee o wesw e e four e ev 0 fosse ow m _ _ aoie rop m jose _ soew wo x ev m fosen vo x ew Ca wee vo ow __ _ Cafe e four 1 see jme pe e ee ES w ew es eweme s s movsw Css feras vo ss 1 fous vo s ee ss aeos fur 1 8 Port g R100 Maintenance Manual 960 440 1 15 Table 14 MI Board connector 100 2 2 vo imme signainame 10 wee uo p e es ee 10 69 017 70 CBE2 P3N 2 MERE BW R Lo eem ER mr 340 3 Lm ee Cp oe eene Cafe e ow Lm we ue Lm ev Le fou Ca joe vo ee __ _ Ca worse ww a fev Lee Ce ow o wwe
139. no cables are caught on screws or the FRU Check that all latches are securely closed Ensure that you have installed all FRUs correctly and do not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentage of successful repairs and saves on the cost of damaged or destroyed parts The following equipment is required for disassembly and assembly One Philips screwdriver with type 0 bit for THIN HEAD screws One Philips screwdriver with type 1 bit for screws other than above One screwdriver for LH sticks for Mini PCI card cover Tweezers for lifting screws ESD mats lay on work table or floor An ESD wrist strap and heel grounder Anti static carpet or flooring 0O 0O O O O0 O A pair of needle nose pliers PORTEGE R100 Maintenance Manual 960 440 4 5 4 Replacement Procedures 4 1 Overview Screw Tightening Torque Use the following torque when tightening screws Caution Overtightening may damage screws or parts Undertightening may allow screws to loosen and possibly fall out causing a short circuit or other damage Note To tighten scr
140. ns in Chapter 4 Check3 external Microphone terminal and the Headphone are not working properly the System board the FL board or the SC board may be faulty Replace those boards with new ones following the steps in Chapter 4 PORTEGE 100 Maintenance Manual 960 440 2 45 2 Troubleshooting 2 13 SD card slot 2 13 SD card slot To check if the SD card Smart Media slot is good or no good follow the troubleshooting procedures below as instructed Procedure 1 Check on Windows Procedure 2 Connector Replacement Check Procedure 1 Check on Windows Insert a SD card into the slot Check if the installed Windows XP recognizes automatically the SD card and the data in the SD card can be read If the card is nor recognized or data are not read go to Procedure 2 Procedure2 Check The SD card is connected to the connector PJ364 of the System board Check 1 Check the SD card is firmly inserted to the connector PJ2210 of the System board If not insert it firmly If the SD card is still not functioning properly perform Check 2 Check2 SD card may be faulty Replace it with a new one in order If the problem persists perform Check 3 Check3 The System board may be faulty Replace it with a new one 2 46 PORTEGE 100 Maintenance Manual 960 440 2 14 Wireless LAN Troubleshooting 2 Troubleshooting 2 14 Wireless LAN Troubleshooting To check if the Wireless LAN is goo
141. nto drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head Sector Track number g Set the track number the head number and the sector number you want to dump The system will access the disk and dump a list Then the message shown in j will appear h The following message will appear Select drive number 2 i Select a drive number and following message will be displayed Max address LBA XXXXXXXXX LBA number 3 54 PORTEGE R100 Maintenance Manual 960 440 3 22 Floppy Disk Drive Utilities 3 Tests and Diagnostics 0 Setthe number you want to dump The system will access the disk and dump a list k The following message will appear To finish the dump select 3 Press number key 1 up 2 down 3 end D The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No PORTEGE R100 Maintenance Manual 960 440 3 55 3 Tests and Diagnostics 3 22 Floppy Disk Drive Utilities 5 HDD ID READ program Loading HDD ID displays the following HDD ID configuration HDD ID Read V5 10 Drive X ID code h XXXX No of Cylinders XXXX XXXX Removable Cylinders XXXX XXXX No of Heads XXXX Unformat Bytes Track XXXX
142. o display the following message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Test program Disk from the FDD insert the work disk and press any key The following message will be displayed and the FDD format is executed FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Format start track head X After the floppy disk is formatted the following message will appear Format complete Another format 1 Yes 2 No e Typing 1 displays the message from step c above Typing 2 returns the test to the DIAGNOSTIC MENU 3 52 PORTEGE R100 Maintenance Manual 960 440 3 22 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3 COPY program a b c d e f When FORMAT program is loaded the following message is displayed FLOPPY DISK FORMAT amp COPY VX XX Type select 0 2DD 3 2HD Selecting a media drive type number will display a message below Insert source disk into drive A Press any key when ready Remove the Diagnostics Disk from the FDD insert the source disk and press any key The following message will appear indicating the program has started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD SECTOR start
143. omputer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and repeat Procedure 2 If there is still an error go to Procedure 3 Procedure 3 Fuse Conduction check Some fuses may be blown To test the conduction of the fuse F5600 and F56001 near the I F connector PJ5600 PJ5601 disassemble the computer following the steps described in Chapter 4 Replacement Procedures If either fuse is blown replace the system board repeat Procedure 3 If there is still an error go to Procedure 4 PORTEGE R100 Maintenance Manual 960 440 2 37 2 Troubleshooting 2 8 Display Troubleshooting Procedure4 Replacement Check The display unit has a FL inverter board Display module System board LCD harness and Display ON OFF switch Any of the components may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures then perform the following checks 1 If characters or graphics are not displayed on the internal display perform Check 1 2 If characters are displayed on the internal display but the display is not normal perform Check 2 3 If characters are displayed on the internal display but the display is dark the back light does not light perform Check 5 Check 1 display ON OFF switch may be damaged Remove the display ON OFF switch and repeat Procedure 4 If there is still an error go to Check 2 Check 2 LCD harness
144. on This function causes the computer to turn the LCD panel s illumination off if you make no entry including no operation of a mouse or touch pad for the set period of time Disabled Disables display automatic power off xx Min Automatically turns off the power to the LCD panel s illumination if the panel is not used for the duration set The duration xx can be set to 1 3 5 10 15 20 or 30 minutes 3 64 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics d HDD Auto Off Use this option to set the duration of the HDD automatic power off function This option stops the rotation of the HDD if you do not read or write to the HDD more than the duration set xx Min Automatically turns off the power to the hard disk drive if it is not used for the duration set The duration xx can be set to 1 3 5 10 15 20 30 e System Auto Off Use this option to disable or set the duration of the system automatic off function in Resume mode This option turns off the power to the system at the time set if the computer is not used In Boot mode this is disabled Disabled Disables system automatic power off xx Min Automatically turns off the power to the system if it is not used for the duration set The duration xx can be set to 10 20 30 40 50 or 60 minutes or Disabled f LCD Brightness Use this option to set the level of LCD brightness Super Bright Full brightness for maximum visibility
145. or 124pin 2 2 Signainame Signainame 10 eene m uo mvew __ m mv o fre 1 axem wo e wevem 10 Lr em TW mem Der ES ars CBE1 P3N apre 1 76 sese ME s 1 99 awe 0 Ca amos 1 amp m few 9 awe 9 Ces o Car amr 1 rw ew o oem 0 axes 1 0 _ o oem 0 ss ase 1 o o fw J nc awe 1 100 nc ee 2 fon Lm we o ee we ow nc w e enc it Lm we nc vei nc it Lm foo ano fe o nc ee ono CE Port g 100 Maintenance Manual 960 440 1 27 Appendices 1 Pin Assignment SC Board C 30 PJ999 FL board connector 13pin Table C 30 FL board I F connector 13pin Signal name i Signal A4R7 P4V MICIN PXP 25VREF P2V HPIN P5P A GND HEADR PXP A GND HEADL PXP A GND GND GND BTSWON S3P S3V C 31 PJ997 Headphone connector 5pin Table C 31 Headphone connector Spin HEADL PXP HEADR PXP Ls peeme C 32 PJ998 External Microphone connector 5pin Table C 32 External Microphone connector 5pin Crise _ wo Pinno Sarainane vo 1 G
146. or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners Caution 1 Confirm that replacement parts have compatible specifications before replacing on the computer Never use incorrect parts as these may cause faults on the computer 2 To prevent internal damage such as short circuits or burning do not allow any screws paper clips or other metal objects to fall into the computer When removing screws always replace with the same size screw Ensure that all screws are fully tightened Loose screws may result in short circuits leading to overheating smoke or flame 3 To prevent electric shock check that you have disconnected all cables from a part before removing the part 4 When connecting to the AC power supply use only an AC adapter and cable approved by Toshiba To prevent electric shock ensure that all replacement parts are compatible with the computer and that all cables and connectors are securely connected 4 2 PORTEGE 100 Maintenance Manual 960 440 4 1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work Always remove the AC adapter and battery pack before commencing any of the procedures The procedure for removing the battery pack is described in section 4 2 1 Battery Pack l 2 10 Do not disassemble computer unless it is operating abnormally Us
147. other setting and return to Check 1 If it is not set to Not used go to Check 4 Using the SYS command of the MS DOS transfer the system to the 1 8 HDD If the system 15 not transferred go to Procedure 3 Refer to the MS DOS Manual for detailed operation If the following message appears on the display the system program has been transferred to the HDD System Transferred If an error message appears on the display perform Check 5 The 1 8 HDD and the connector of the System board may be disconnected Refer to the steps described in Chapter 4 Replacement Procedures for disassembling Insert the connectors firmly If they are firmly connected go to Procedure 3 PORTEGE R100 Maintenance Manual 960 440 2 6 1 8 HDD Troubleshooting 2 Troubleshooting Procedure 3 Format Check The computer s 1 8 HDD is formatted using the MS DOS FORMAT program or the physical format program of the test program To format the 1 8 HDD start with Check 1 below and perform the other steps as required Refer to the MS DOS Manual for the operation of MS DOS For the format by the test program refer to the Chapter 3 Check 1 Format the 1 8 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 1 8 HDD can not be formatted perform Check 2 Check2 Using the MS DOS FDISK command set the 1 8 HDD partition If the partition is not set go to Check 3 If it is set format the 1 8 HDD using MS DOS FORMAT command Check3 Using the Di
148. over and secure it with the following screw M2x4B BIND screw 4 18 100 Maintenance Manual 960 440 4 6 Keyboard Bottom cover 4 Replacement Procedures 4 6 2 Bottom cover Removing the bottom cover The following describes the procedure for removing the bottom cover See Figures 4 11 4 12 1 Remove the following screws M2x4Z S THIN HEAD screw x3 Figure 4 11 Removing the bottom cover 1 PORTEGE R100 Maintenance Manual 960 440 4 19 4 Replacement Procedures 4 6 Keyboard Bottom cover 2 Turn over the computer and remove the following screws e M2x6B BIND screw 11 e M2x6B FLAT BIND screw xl M2x4B BIND screw x2 1 2 3 4 Order of driving screws in assembling No specific order for other screws i of linc s driving screws in assembly Figure 4 12 Removing the bottom cover 2 3 Remove the bottom cover 4 20 PORTEGE R100 Maintenance Manual 960 440 4 6 Keyboard Bottom cover 4 Replacement Procedures Installing the bottom cover The following describes the procedure for installing the bottom cover See Figures 4 11 4 12 1 Turn over the computer and install the bottom cover from the IO connector side first 2 Secure the following screws M2x6B BIND screw 11 M2x6B FLAT BIND screw M2x4B BIND screw 2 3 Turn computer face it up and secure the following screws M2x4S S THIN HEAD screw x3 PORTEGE 100
149. r Figure 4 24 Removing the sound board Installing the sound board The following describes the procedure for installing the sound board See Figure 4 24 1 Connect the sound cable to PJ999 on the sound board 2 Install the sound board to the cover fitting the position of the wireless LAN switch holder of the cover to the position of the sound board switch 3 Install the cover with the sound board to the base fitting to the guide pin Pass the tip of the cable holder under the board PORTEGE R100 Maintenance Manual 960 440 4 33 4 Replacement Procedures 4 14 System board FAN 4 14 System board FAN 4 14 1 System board Removing the system board The following describes the procedure for removing the system board See Figures 4 25 4 26 1 Disconnect connectors PJ9 PJ334 and PJ7 from the system board Figure 4 25 Removing the system board 1 4 34 PORTEGE 100 Maintenance Manual 960 440 4 14 System board FAN 4 Replacement Procedures 2 Turn over the computer and peel off the glass tape Disconnect the LCD cable from PJ5600 and PJ5601 on the system board 3 Remove the following screws securing the system board 2 47 S THINHEAD screw x2 4 Remove the system board Figure 4 26 Removing the system board 2 Installing the system board The following describes the procedure for installing the system board See Figures 4 25 4 26 1 Install the system board and secure it with the following scre
150. r When reconnecting a cable to a pressure plate connector draw enough the pressure plate and insert the cable into the connector Press both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you draw enough the pressure plate to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Normal pin connectors are used for all other cables Simply pull out or push in these connectors to disconnect or reconnect 22 A 222 22 AKG Pressure plate connector Spring connector PORTEGE R100 Maintenance Manual 960 440 4 1 Overview 4 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced the computer must be reassembled Take note of the following general points when assembling the computer Take your time and follow the instructions carefully Hurrying the assembly work will only introduce new problems Check that all cables and connectors are securely connected Before fastening FRUs or other parts in place ensure that
151. r Make sure the fan rotates at high speed and press Enter Test Fan Revolution High speed start Subtest 05 Gerserville If the CPU supports Gerserville SpeedStep this Subtest checks that the CPU operating clock speed can be changed Subtest 06 Quick charge This subtest checks the status for the quick charge PORTEGE R100 Maintenance Manual 960 440 3 9 3 Tests and Diagnostics 3 4 System Test Subtest 07 Subtest 08 3 10 DMI read The information in the Flash ROM 15 displayed in the following format Model Name DyanBook SS XX XXXXXX Version Number XXXXXXXXXXX Serial Number XXXXXXXXX Model Number XXXXXX XXXXX PCN BND Number XXXXXXXXXXXX XXXXXXXXXXX UNID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXKX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter DMI write The following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name Input the computer s name and press Enter e g DynaBook Satellite 2 Enter Version Number Input the computer s version number and press Enter e g XP341C401A86 3 Enter Serial Number Input the computer s serial number and press Enter e g Z9012374 4 Enter Model Number 2 Input the computer s sales model number and press Enter e g XP341C401A86 5 En
152. r installing the LCD See Figure 4 32 1 Connect the LCD cable on the back 2 Replace the glass tape and install the LCD 4 42 PORTEGE R100 Maintenance Manual 960 440 4 17 LCD cable Wireless LAN cable Antenna cover 4 Replacement Procedures 4 17 LCD cable Wireless LAN cable Antenna cover 4 17 1 LCD cable Removing the LCD cable The following describes the procedure for removing the LCD cable See Figures 4 33 4 34 1 Remove the following screw on the back of the palm lest cover and remove LCD cable holder e M2x3B S THIN HEAD screw Figure 4 33 Removing the LCD cable holder 2 Peel off the three glass tapes securing the LCD cable on the LCD cover side PORTEGE R100 Maintenance Manual 960 440 4 43 4 4 17 LCD cable Wireless LAN cable Antenna cover 3 Remove the following screws fixing both the hinges of the LCD cover and detach the LCD cover from the palmrest cover M3x3 5Z BIND screw x2 on both the sides M2x4Z S THIN HEAD screw _ x2 on both the sides Figure 4 34 Removing the LCD cable 4 Pull out the LCD cable to the LCD cover Installing the LCD cable The following describes the procedure for installing the LCD cable See Figures 4 33 4 34 1 Passthe LCD cable from the LCD cover side to palmrest side and secure the following screws to fix both the hinges of the LCD cover side M3x3 5Z BIND screw x2 on both the sides M
153. rd from PJ100 on the system board and peel off the glass tape 4 28 R100 Maintenance Manual 960 440 4 10 Wireless LAN board 4 Replacement Procedures Figure 4 20 Removing the wireless LAN board 2 4 Disconnect the two wireless LAN cables from the wireless LAN board 5 Release the latches and remove the wireless LAN board from the wireless board Glass Tape Figure 4 21 Removing the wireless LAN board 3 PORTEGE R100 Maintenance Manual 960 440 4 29 4 Replacement Procedures 4 10 Wireless LAN board Installing the wireless LAN board The following describes the procedure for installing the wireless LAN board See Figures 4 19 4 20 4 21 Install the wireless LAN board to the cable on the wireless board 2 Connect the two wireless LAN cables to the wireless LAN board and apply the glass tape to secure them 3 Connect the wireless board to PJ100 on the system board 4 Turn over the computer and fix the wireless board with the following screws e M2x4Z FLAT BIND screw 2 or xl e TORX screw 0 or x1 4 30 PORTEGE 100 Maintenance Manual 960 440 4 11 4 Replacement Procedures 4 11 PC card slot Removing the PC card slot The following describes the procedure for removing the PC card slot See Figure 4 22 1 Remove the following screws fixing the PC card slot 2 47 FLAT BIND screw x2 2 Release the lock of the connector PJ11 on the system board and remove the PC
154. respective holders ii PORTEGE R100 Maintenance Manual 960 440 Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTEGE R100 referred to as PORTEGE R100 in this manual The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver Be sure to use the PH Point size 0 and 1 screwdrivers co
155. rmly plugged into the DC IN 15 V socket and wall outlet If these cables are connected correctly go to Check 2 Replace the AC adapter and the AC power cord with new ones e Ifthe DC IN icon does not light go to Procedure 5 e Ifthe battery icon does not light go to Check 3 Make sure the battery pack is installed in the computer correctly If the battery is properly installed and the battery icon still does not light go to Procedure 4 Procedure 4 Quick Charge Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Check 2 Check 3 Check 4 Check 5 2 14 Make sure the AC adapter is firmly plugged into the DC IN socket Make sure the battery pack is properly installed If the battery is properly installed go to Check 3 The battery pack may be completely discharged Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adapter If the battery pack is still not charged go to Check 4 The battery s temperature 15 too high or low Return the temperature to normal operating condition If the battery pack is still not charged go to Check 5 Replace the battery pack with a new one If the battery pack is still not charged go to Procedure 5 PPORTEGE R100 Maintenance Manual 960 440 2 3 Power Supply Troubleshooting 2 Troubleshooting Procedure5 Replacement Check The power is supplied to the System board by the A
156. rnal Pointing Device Enabled Hard Disk Mode Enhanced IDE Normal LEGACY EMULATION USB KB Mouse Legacy Emulation Enabled USB FDD Legacy Emulation Enabled m PCI BUS PCI BUS 011 PCI LAN ruine LAN Enabled Noe Select items Space BkSp Change values PgDn PgUp Change pages Esc Exit without saving Home Set default values End Save changes and Exit 3 60 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics Moving Within the SETUP Menu and Changing Values 1 Press and gt to move between the columns horizontally Press and 4 to move between items in a column Press Fn T PgUp and Fn 4 PgDn to move between the two pages 2 Press either the Space bar or Back Space to change the value Accepting Changes and Exiting the SETUP Window 1 Press End to accept the changes you made If the changed item does not require the system to reboot the following message is displayed Are you sure Y N If the changed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press ESC to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration
157. rned off when you insert the memory module Inserting a memory module with the power on risks damaging the module or the computer itself Never press hard or bend the memory module 2 Install the memory slot cover 3 Secure the following screws to fix the memory slot cover 2 2 5 SPECIAL HEAD screw PORTEGE R100 Maintenance Manual 960 440 4 13 4 Replacement Procedures 4 5 HDD 45 HDD Removing the HDD The following describes the procedure for removing the HDD See Figures 4 6 4 7 4 8 Caution Take care not to press on the top or bottom of the HDD Pressure may cause data loss or damage to the device 1 Turn the computer upside down 2 Remove the following screws fixing the HDD slot cover and remove the cover M2x4B BIND screw x2 Figure 4 6 Removing the HDD slot cover 4 14 PORTEGE R100 Maintenance Manual 960 440 4 5 HDD 4 Replacement Procedures 3 Hold the HDD holder handle and remove the HDD ASSY from the connector of the system board Figure 4 7 Removing HDD ASSY 4 Detach the HDD holder from the HDD Figure 4 8 Removing the HDD PORTEGE R100 Maintenance Manual 960 440 4 15 4 Replacement Procedures 4 5 HDD Installing the HDD The following describes the procedure for installing an HDD See Figures 4 6 4 7 4 8 1 Install the HDD to the HDD holder 2 Insert the HDD into the connector of the system board while holding the HDD holder handle then set th
158. rogram PORTEGE R100 Maintenance Manual 960 440 3 3 3 Tests and Diagnostics 3 Set the highlight bar to 1 and press 3 2 Executing the Diagnostic Test Enter The following TEST MENU will appear TOSHIBA personal computer XXXX DIAGNOSTICS Version X XX c copyright DIAGNOSTIC TEST MENU SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST HARD DISK TEST REAL TIMER TEST NDP TEST EXPANSION TEST ERROR RETRY COUNT SET CO S J Correr TOSHIBA Corp 20XX EXIT TO DIAGNOSTICS M FDD amp HDD ENU Select items Enter Specify Esc Exit Functions 1 through 14 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count 0 255 Return to the Diagnostics Menu set the highlight bar to Function 99 and press Enter 3 4 PORTEGE R100 Maintenance Manual 960 440 3 2 Executing the Diagnostic T estExecuting the Diagnostic Test 3 Tests and Diagnostics 4 Select the option you want to execute on the test menu and press Enter When you select 1 SYSTEM TEST the following message will appear TEST NAME XXXXXXX TEST VX XX Break test I
159. ry module c ce eccceccceeceeeeetceeeseeceseceeeeeeeesseeesaeenes 4 12 Figure 4 6 Removing the HDD slot cover ue a ese mak hah 4 14 Figure 4 7 Removing the HDD Se oes Rp ntes eto resi hus 4 15 Fipure 4 8 Removing the ose 4 15 Figure 4 9 Removing the bottom COVED ccc ice Seer neto erepto ena 4 17 Figure 4 10 Removing the keyboard holder 4 18 Figure 4 11 Removing the bottom cover 1 etta Dod ped aber equ 4 19 Figure 4 12 Removing the bottom cover 2 4 20 Figure 4 13 Removing the touchpad ane tee rena sic tie itp roto disces 4 22 Figure 4 14 Removing the MDC bOgtQ 2 4 23 Figure 4 15 Removing the HDD cable sise 4 24 Figure 4 16 Peeling off the ome dr te cad ritu M E 4 25 Figure 4 17 Removing the Speakers ied ien Sese 4 25 Figure 4 18 Removing RTC battery 4 27 Figure 4 19 Removing the wireless LAN 4 28 Figure 4 20 Removing the wireless LAN 4 29 Figure 4 21 Removing the wireless LAN board 3 4 29 Figure 4 27 Removing the card e 4 31 Figure 4 23 Removing ss 4 32 Figure 4 24 Removing sound 4 33 Figure 4 25 Removing the system board 4 34 Figure 4 26 Removing the system board 2 4 35 Figure 4 27 Removing the FAN a esci n
160. s Keys are used in the text to describe many operations The key top symbol as it appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the PORTEGE R100 that appears on its display 15 presented in the type face below Format complete System transferred PORTEGE R100 Maintenance Manual 960 440 Table of Contents Chapter 1 Hardware Overview 1 1 MED NEMINEM MN LE 1 1 1 2 Hard 1 9 1 25 tbe e 1 11 nana nn 1 12 LS Power Supply xe iaa 1 14 L6 UE cn EE 1 15 1 18 Chapter 2 Troubleshooting Procedures 2 1 2 1 2 27 Troubleshooting 2 2 2 3 Power Supply Troubleshooting iere tinet avin retina X xn 2 6 2 4 System
161. sert the diagnostic disk into USB FDD and run the diagnostics test program The reboot of the PC is needed Perform the 3 5 USB FDD Is the diagnostic test loaded Troubleshooting Procedures in section 2 5 Perform each test of the diagnostic test 15 an error detected by any of the diagnostic test System is normal After conforming which diagnostic test has detected an error perform the appropriate procedures as outlined below Figure 2 2 Troubleshooting flowchart 2 2 2 4 PPORTEGE R100 Maintenance Manual 960 440 2 2 Troubleshooting Flowchart 2 Troubleshooting If the diagnostics program cannot detect an error the problem may be intermittent The Test program should be executed several times to isolate the problem Check the Log Utilities function to confirm which diagnostic test detected an error s then perform the appropriate troubleshooting procedures as follows l If an error is detected on the system test memory test display test Expansion test Real timer test or Sound LAN modem test perform the System board Troubleshooting Procedures in Section 2 4 If an error is detected on the floppy disk test perform the USB FDD Troubleshooting Procedures in Section 2 5 If an error is detected on the hard disk test perform the HDD Troubleshooting Procedures in Section 2 6 If an error is detected on the keyboard test perform the Keyboard Troubleshooting Procedures in Section 2 7 If a
162. ssing Enter in the DIAGNOSTIC MENU logs error information into RAM or onto a floppy disk The error information is displayed in the following format 0003 ERRORS CNT 5 PASS STS ADDR WD RD HSTS ERROR STATUS NAME 001 FDD 01 0000 110 24015 00 00 FDD CRC ERROR 002 FDD 01 0001 110 30108 00 00 FDD CRC ERROR 003 FDD 03 0003 110 23106 00 00 FDD CRC ERROR FDD HDD or Error address HDC status Pass count Read data Error status name Subtest number White data est name Error count 1 Next 2 Prev 3 Exit 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a floppy disk The 7 key writes the log information to a floppy disk 3 Inthe case of error a capital will be placed at the beginning of the error status However it is not added to the error count 3 48 PORTEGE R100 Maintenance Manual 960 440 3 21 Running Test 3 Tests and Diagnostics 3 21 Running Test 3 21 1 Function Description This function automatically executes the following tests in sequence
163. t contains eight subtests that test the hard disk drive functions COUTION The contents of the hard disk will be erased when subtest 02 03 04 06 09 or 10 is executed Before running the test the customer should transfer the contents of the hard disk to another one by executing BACKUP EXE or others The following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU 1 Select the hard disk test drive number to be tested Test drive number select 1 HDD 1 2 HDD 2 0 HDD1 amp 2 2 This message is used to select the retry operation when the hard disk controller detects an error Select yes or no HDC F W error retry l yes 2 no 3 This message is used to select the error dump operation when a data compare error is detected Select yes or no Data compare error dump 1 No 2 Yes 3 22 PORTEGE R100 Maintenance Manual 960 440 3 9 Hard Disk TestHard Disk Test 3 Tests and Diagnostics 4 This message is used to select whether or not the HDC status is displayed on the screen The HDC status is described in section 3 18 Select yes or no Detail status display 1 No 2 Yes 5 After setting is completed select the number of the subtest and press Enter The following message will appear HDD DISK TEST IN PROGRESS XXXXXXX EST VX XX 11 test end SUB TEST key stop PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA
164. t status 1 6 D port Inspection items details status Clearing a software reset bit Enabling address line A20 Initializing special registers and Intel chipset Initializing the CHO of a PIT Initializing flags determining whether BIOS is rewritten CHECK SUM CHECK CHECK SUM CHECK Switching to protected mode Examining the checksum of Boot Block Examining the checksum of other data in a flash memory Initializing a KBC 1 Checking if EC KBC firmware is to be rewritten Initializing a KBC Sending command bytes Sending scan enable command Checking F12 key in Checking F12 key in Initializing a security controller Checking whether BIOS Checking whether BIOS rewrite is requested rewrite is requested Checking BIOS signature Checking BIOS signature Rewriting BIOS Initializing HW Initializing GPIO I O space Enabling BIOS writing Serial interrupt control Disabling BIOS write protection Enabling SMBus I O space Enabling SMBus access Configuring DRAM Enabling L1 cache memory Clearing memory Disabling cache Initializing special registers Changing ROM BIOS to RAM BIOS Storing key scan code Setting up TASK_1ms_TSC Displaying message on navipanel EC KBC UPDATE BIOS UPDATA DAMAGED PORTEGE R100 Maintenance Manual 960 440 2 21 2 Troubleshooting 2 4 System board Troubleshooting
165. tatus register contents 3 44 Table 3 4 Error register CODLeDIS ao serat Inest tar ier 3 45 3 iv PORTREGE R 100 Maintenance Manual 960 440 3 1 The Diagnostic Test 3 Tests and Diagnostics 3 1 The Diagnostic Test This chapter explains how to use the Diagnostic Test program to test the functions of the computer s hardware modules They are grouped into the Service Program Modules and the Test Program Modules and the Diagnostic Test consists of 10 programs NOTE start the diagnostics follow these steps 1 Check all cables for loose connections 2 Exit any application and close Windows The DIAGNOSTIC MENU consists of the following 8 test programs DIAGNOSTIC TEST HARD DISK FORMAT HEAD CLEANING LOG UTILITIES RUNNING TEST FDD UTILITIES SYSTEM CONFIGURATION SETUP 006000000 The DIAGNOSTIC TEST MENU contains following 9 functional tests SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST HARD DISK TEST REAL TIMER TEST NDP TEST EXPANSION TEST 0060000600 R100 Maintenance Manual 960 440 3 1 3 Tests and Diagnostics 3 1 The Diagnostic Test You will need the following equipment to perform some of the Diagnostic test programs 00600000 The Diagnostics Disk all tests 3 disks A formatted working disk Floppy disk test A cleaning kit to clean the floppy disk drive heads FDD Head Cleaning A PC card wraparound connector Expansion test An external
166. ter Bundle Number Input the computer s PCN bundle number and press Enter e g PCN0482TOZ01 S2A0281D990 6 When you press Enter the DMI information is written to the Flash ROM PORTEGE R100 Maintenance Manual 960 440 3 4 System estSystem Test 3 Tests and Diagnostics Subtest 09 Temperature This subtest displays the temperature of the CPU When the subtest is executed the following message is displayed CPU TEMP XX deg Throttling level XXXXh PORTEGE R100 Maintenance Manual 960 440 3 Tests and Diagnostics 3 5 Memory Test 3 5 Memory Test To execute the Memory Test select 2 MOMORY TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The Memory test contains six subtests that test the memory module Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Conventional Memory This subtest writes data to conventional memory 0 to 640 KB Then reads and compares the result with the original data The test address is displayed each 4 KB Subtest 02 Protected Mode NOTE The CONFIG SYS file must be configured without extended memory manager programs such as EMM386 EXE EMM386 SYS or OEMM386 SYS Also the HIMEM SYS must be deleted from the CONFIG SYS file This subtest writes constant data and address data then reads the new data and compares the result with the original data Subtest 03 Memory module This subtest writ
167. th a flexible cable This cable may have come off the connector or the connector may have come off the System board Disassemble the computer and check the cable connections See Chapter 4 for the disassembly procedure If the connector has come off connect firmly and make sure the operation If there is still an error go to Procedure 3 System board PJ334 Procedure 3 Replacement Check The touch pad may damaged Replace touch pad PORTEGE 100 Maintenance Manual 960 440 2 39 2 Troubleshooting 2 10 2 10 To check if modem is defective malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Modem test program available as part of the maintenance test program This program checks the modem See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 2 40 PORTEGE 100 Maintenance Manual 960 440 2 10 2 Troubleshooting Procedure 2 Connector Check and Replacement Check The Modem jack is connected to the MDC board and MDC board is connected to the System board If the modem malfunctions these connections may be bad or the MDC or System board might be faulty Disassemble the computer following the steps d
168. the guides PORTEGE R100 Maintenance Manual 960 440 4 Replacement Procedures 4 3 PC card SD memory card 4 3 card SD memory 4 3 1 PC card Removing the PC card The following describes the procedure for removing the PC card See Figure 4 2 Caution Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using 1 Push eject button It will pop out when you release it Then press the eject button again to eject the PC card 2 Grasp the PC card and remove it Figure 4 2 Removing the PC card Installing the PC card The following describes the procedure for installing the PC card See Figure 4 2 1 Make sure eject button does not stick out 2 Insert the PC card and press it until it is securely connected 4 10 PORTEGE R100 Maintenance Manual 960 440 4 3 PC card SD memory 4 Replacement Procedures 4 3 2 SD memory card Removing the SD memory card The following describes the procedure for removing the SD memory card See Figure 4 3 Caution Insert or remove the SD memory card in accordance with any instructions in the SD memory card manual or the manuals of the computer system you are using 1 Push the SD memory card It will pop out partly when you release then pull out the card Figure 4 3 Removing the SD Memory card Installing the SD memory card The following procedure describ
169. tics 3 14 Wireless LAN Test Atheros Setting the responder machine NOTE Release the write protection of the floppy disk for the test Insert a floppy disk containing the test program into the FDD for the responder machine and turn on the responder machine The Wireless LAN test menu will appear Atheros WLAN sub em repair TU EEEHHEE HER ERR Press test number 1 0 2 Press 0 and Enter in the responder machine After a while the following messages will appear The latter message is updated ever 3 seconds Waiting for transmitter to ring the bell in 11a mode Input or output error EIO rxDatBegin nothing receive within 3000millisecs waitTime The responder machine is ready for the test Setting the tester machine NOTE Release the write protection of the floppy disk for the test Insert a floppy disk containing the test program into the FDD of the tester machine and turn on the tester machine The Wireless LAN test menu will appear x nuu T Mu UN eros em repair Ht tt HAHHEHHEEEEHEEEH EE EAE tre E EEL RERE ETS Test Initiator OM 4 ek Responder kkkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkxkkxkxkkxkkkxkxkkxkkxkxkxkkxkxkxkxkkxkxkxkxkkkxkxkxkxkkkxkxxkx k Press test number 1 0 2 Press 1 and Enter in the tester machine After a while the following message will appear mac address chec
170. time and minute month and date use T and J OPTIONS Alarm Time 00 00 00 Alarm Date Option Disabled Wake up on LAN Disabled Alarm Time sets a time and date for automatic power on Second cannot be set When this option is set to Disabled the time for automatic power on is not set Alarm Date Option sets a month and date in order for automatic power on When Alarm Time is set to Disabled month and date for automatic power on is not set Wake up on LAN automatically turn on the computer when accessed by the administrator of LAN When Built in LAN is Enabled this option can be set to Enabled AC adapter is required for this option Do not remove the AC adapter and battery pack at the same time when you use this feature If you do so data saved by the resume function will be lost You must also reset this option If you have set a password and the computer boots by the Auto Power On function and Resume is on the computer will start with the instant security function enabled The password message is not displayed however you must enter the password to use the computer 3 This option is enabled only once the setting is reset after booting up PORTEGE R100 Maintenance Manual 960 440 3 69 3 Tests and Diagnostics 3 24 SETUP 9 Configuration This option lets you set the device configuration Setup by OS Operating system sets devices that it can control Default Devices BIOS sets all de
171. top PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XXXXX READ DATA XX ADDRESS STATUS 3 20 PORTEGE R100 Maintenance Manual 960 440 3 8 USB loppy Disk TestUSB loppy Disk Test 3 Tests and Diagnostics Subtest 01 Sequential Read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk The start track is specified at the start of the FDD test Refer to 2 in this chapter Subtest 02 Sequential Read Write This subtest continuously writes data pattern BSADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data 15 then read and compared to the original data Subtest 03 Random Address Data This subtest writes random data to random addresses on all tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 04 Write Specified Address This subtest writes the data specified by an operator to a specified track head and address Subtest 05 Read Specified Address This subtest reads data from a track head and address specified by an operator PORTEGE R100 Maintenance Manual 960 440 3 21 3 Tests and Diagnostics 3 9 Hard Disk Test 3 9 Hard Disk Test To execute the Hard Disk Test select 8 HARD DISK TEST from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen The hard disk tes
172. ttery pack Removing the battery pack The following describes the procedure for removing the battery pack See Figurer 4 1 Caution Take care not to short circuit the terminals when removing the battery pack Similarly do not drop knock scratch disassemble twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the computer upside down 4 Slide the battery latch in the direction indicated by the arrow and open the lock Pull the battery slightly Figure 4 1 Removing the battery pack Note Dispose of the used battery pack in accordance with the laws and ordinances of your local authority 4 8 PORTEGE 100 Maintenance Manual 960 440 4 2 4 Replacement Procedures Installing the battery pack The following describes the procedure for installing the battery pack See Figure 4 1 Caution There is a danger that the lithium ion battery pack may explode if not fitted operated handled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba Note Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Connect the AC adapter and all other external devices to the computer 3 Inset the battery fitting
173. uct Code QE2000P01 made by Nittou Denki Seisakusyo Scorpio Modem Initialize Digital Loopback Test Modem Sound Test External Loopback test RJ11 Connector Test LED To finish the Sound LAN Modem test the power of the computer is turned off PORTEGE R100 Maintenance Manual 960 440 3 41 3 Tests and Diagnostics 3 17 Error Status Code 3 17 Error Status Code Table 3 2 lists the error status codes for the Diagnostic Test Table 3 2 Error status codes names 1 2 S Keyboard 3 42 ROM Checksum Error Location ID Error Serial ID Writer Error Thermistor Error EC read Error LAN loopback Error 1394 date Error FAN test Error Parity error Protected mode not change Memory write read error Cache memory error 2nd Cache error TAG RAM error Mouse interface error IPS interface error Interface error Retransmit error Mouse handler not support PS 2 mouse amp IPS not Bad Command Error Address Mark Not Found Write Protected Record Not Found Media Removed DMA Overrun Error DMA Boundary Error CRC Error FDC Error Seek Error Not Drive Error Time Out Error Write Buffer Error PORTEGE R100 Maintenance Manual 960 440 3 17 Error Status Code 3 Tests and Diagnostics Table 3 2 Error status codes names 2 2 Device name Error code Error status name PCMCIA PORTEGE R100 Maintenance Manual 960 440 Bad Command Error Address Mark Not Found Record Not Found HDC Not Reset Error Driv
174. ure the wireless LAN antennas black and white are firmly connected to the Wireless board If the antennas are disconnected connect firmly then return to Procedure 1 If there is still an error go to Check 3 Check3 Make sure the connection between the SC board PJ999 and the System board PJ9 If the cable is disconnected connect firmly then return to Procedure 1 If there is still an error perform Procedure 3 2 48 PORTEGE 100 Maintenance Manual 960 440 2 14 Wireless LAN Troubleshooting 2 Troubleshooting Procedure 3 Antenna Check Use an antenna test cable to check the antennas connection Follow the steps below Any of the connections may be disconnected Disassemble the computer following the steps described in Chapter 4 perform the following checks 1 Disconnect the wireless LAN antenna white and black from the wireless LAN board 2 Connect the tester set up for impedance measurement to the antenna jig Measure the white antenna s resistance 3 Determine the resistance The antenna passes the test when the resistance is less than 50 If it 15 more than 50 the antenna is faulty 4 Measure the black antenna s resistance Check if there is faulty Figure 2 4 Antenna Test jig Measurement Value Pass fail Comment Less than 50 Pass Include cable loss More than 50 Fail The digital tester shows OL etc if there is a broken wire The resistances determined with the steps above may not
175. us of the computer 1 16 PORTEGE 100 Maintenance Manual 960 440 1 6 Batteries 1 Hardware Overview 1 6 2 Battery Charging Control Battery charging is controlled by a power supply microprocessor The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer The system charges the battery using quick charge or trickle charge Quick Battery Charge When the AC adapter is connected normal charging 15 used while the system is turned on and quick charge is used while the system is turned off or in suspend mode See Table 1 7 Table 1 7 Time required for charges of main battery Charging Time About 2 to 4 hours Quick charge About 2 hours Quick battery charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal Trickle charge When the main battery 15 fully charged and the AC adapter is plugged in the power supply microcontroller automatically switches from quick charge to trickle charge 1 6 3 RTC Battery The RTC battery provides the power supply to maintain the date time and other system information in memory Table 1 8 lists the battery charging time and data preservation times Table 1 8 RTC battery charging data preservation time adanter or main batterv in use 8 hours Data
176. ved 5 0V operation e Access time 120 ns or 90 ns e Data transfer 8 bit 1 6 PORTEGE 100 Maintenance Manual 960 440 1 1 Features 1 Hardware Overview PCI chipset This gate array incorporates the following elements and functions North mpide Intel made Odem MCH M Pentium M processor and Mobile Northwood processor supported Maximum capacity of DDR200 or DDR266 is 1 DRAM control Complies with AGP V2 0 x 4 modes Complies with PCI R2 2 Complies with APCI 1 0b Geyserville III supported Intel SpeedStep Technology supported 593 ball 37 5x37 5mm Micro FCBGA package South Intel made 4 PCI 3 3V 5V tolerance interface Provides Steerable PCI interrupts for PCI device Plug and Play Enhanced DMA controller Interrupt controller Counter timers Distributed DMA supported PC PCI DMA supported Serial IRQ supported Low Pin Count LPC host controller Plug and Play supported ACPI supporting features Built in PCI IDE controller USB interface 6 x USB2 0 ports SMBus interface Super I O interface Audio system SW modem interface 421 31mm x 31mm BGA package controller Included in North Bridge PC card controller Amkor made YEBISU SS PCI interface PCI Rev 2 2 Chipset interface CardBus PC Card controller Y enta2 2 2 1 slots SD card controller SDHC Ver 1 2 PORTEG
177. vices NOTE When using installed OS selecting Set by OS is recommended But when setting CARD Controller Mode to other than Auto Selected select Devices 10 DRIVES I O This option set the HDD CD ROM and PC card a Build in HDD Displays an address and interrupt level for the hard disk drive b PC Card Displays an address and interrupt level for a PC card type of hard disk drive that can boot the computer when the computer is booted by the drive 11 PCI Bus This option displays the interrupt level for the Card Bus in the computer It is for information only and cannot be changed PCI BUS 011 12 This option displays Card Controller mode When Device Config is set to Devices it can be changed Auto Selected Use this setting when OS supports Plug amp Play Default Card Bus 16 bit Use this setting when Cared Bus does not work properly in Auto Selected or PC card supports 16 bit PCIC Use this setting when using a 16 bit PC card which does not operate correctly in Auto Selected or CardBus 16 bit 3 70 PORTEGE R100 Maintenance Manual 960 440 3 24 SETUP 3 Tests and Diagnostics 13 Peripheral This option set the HDD and other devices a Internal Pointing Device Enabled Enables touch pad Default Disabled Disables touch pad b Hard Disk Mode Use this item to select the hard disk mode Enhanced IDE Norma
178. ws 2 47 S THINHEAD screw x2 2 Connect the cables to PJ5600 and PJ5601 on the system board and apply the glass tape 3 Turn over the computer and connect the cables to PJ9 PJ334 and PJ7 on the system board PORTEGE R100 Maintenance Manual 960 440 4 35 4 Replacement Procedures 4 14 System board FAN 4 14 2 FAN Removing the FAN The following describes the procedure for removing the FAN See Figure 4 27 1 Peel off cellophane tape and remove the FAN cable from PJ8780 the system board 2 Remove the following screws securing the FAN 2 47 FLAT BIND screw x3 3 Remove the FAN Tape TN one LS Figure 4 27 Removing the 4 36 PORTEGE R100 Maintenance Manual 960 440 4 14 System board FAN 4 Replacement Procedures Installing the FAN The following describes the procedure for installing the FAN See Figures 4 27 4 28 1 Usea soft cloth to remove the old silicon grease from the heat sink fin and CPU chip 2 Apply new silicon grease to the heat sink fin and CPU chip using a dedicated injector The face of CPU chip shall be covered completely with silicon grease Caution When using a dedicated injector completely cover the face of CPU chip with silicon grease Figure 4 28 Applying silicon grease 3 Install the FAN and secure it with the following screws M2x4Z BIND screw x3 4 Connect the FAN cable to PJ8780 on the system board and apply the

Toshiba R100 Personal Computer User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents