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Toshiba PSUL1U01H008 Laptop User Manual

1. Touch pad Fingerprint reader Secondary control button Primary control button Sample Illustration The touch pad and associated control buttons 58 Getting Started Checking the internal storage drive operating status Refer to the table below for specific instructions on performing each operation NOTE The pointer is the icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer To Do the following Example Move the on screen Slide your finger across the touch pad in the pointer direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the touch pad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select re 2 Doone of the following C Tap the touch pad once OR s Press and release the primary Sample Illustration left hand contro button Tap once to select Open or activatean 1 Move the pointer to the item you want to item open activate 2 Doone of the following Tap the touch pad twice in rapid succession OR Press and release the primary control butto
2. 132 Checking device properties ccceeeceees 132 Memory problems cccescccsscsscscsseeesseseeeeeaeees 133 Power and the batteries cccsecseesecseeeeenees 133 Keyboard problems ccccccecssccsesssseeeeseeaeees 134 Display problems x cecicscccs soentcareornstermmenndiwennsteormeenee 135 Disk or storage drive problems ccccceeees 137 Error checking cess pseescacee cat ola tonntemieawciniae 137 Sound system problems ccccceseeeeccseee ees 138 Wireless networking problemS cccccceeeee 138 Develop good computing habits 140 22 Contents Data and system configuration backup in the Windows operating system 141 If you need further aSSiStance cccceeeeeeeees 145 Contacting Toshiba sessicccsccssnsscaccascasseetanccsaescs 146 Other Toshiba Internet Web sites c cce 146 Toshiba s worldwide OffiCeS cccseeeeeeeeees 147 Appendix A Hot Keys TOSHIBA Cards sssssssscsseessseccssees 148 Hot Key Cards crate shccacscsicetacacttlesnestientedetcatihmnceateads 148 Using the Hot Key Cards cccceeeeees 149 Hot key functions oscccistcssdecaceccectecetecucresacedeckeatedtuats 150 Volume Mute cccccccsesssssesssseecseessenes 150 Keyboard backlight sssecessessesssees 151 Lock Instant security csccssessancerasenedereecvsneedesens 152 Power plan
3. If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light If the indicator is glowing the computer is connected to a live external power source The computer starts but when you press a key nothing happens Verify that the active program accepts text input Try clicking your mouse on an area where you can type text and try typing again Your computer may be in Sleep mode and have a software or resource conflict When this happens turning the power on returns you to the problem instead of restarting the system To clear the condition press Ctrl Alt and Del simultaneously Then shut down the computer via software or follow the steps if your program stops responding see Problems that are easy to fix on page 127 If Something Goes Wrong 29 Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the computer was put into Sleep mode and the battery has discharged If you performed a shutdown before this message was displayed a program or driver may have prevented Windows from shutting down Data stored in the computer s memory has been lost Data stored in the computer s internal storage drive may not be affected Always save your data even when you are using Slee
4. The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon 4 if you have a non Sleep and Charge USB port available or disable the USB Sleep and Charge function For more information see TOSHIBA Sleep Utility on page 113 The eSATA device is not recognized from Sleep or Hibernation mode A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port available on certain models while the computer is in Sleep or Hibernation mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on P NOTE Before connecting the eSATA device to your computer and external power source read the documentation that came with the device and follow the manufacturer s instructions If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance Since so
5. ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware tThe physical components of a computer system Compare software 70 Glossary HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI CEC HDMI Consumer Electronics Control One A V component can control another while using this function if connected with HDMI cables See also HDMI Hibernation A feature of many Toshiba computers that saves to the internal storage drive the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend hot key 1 A feature in which certain keys in combination with the Fn key can set system op
6. 5 Getting Started Recovering the Internal Storage Drive Z Ww If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer CAUTION All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box 6 Follow the on screen prompts to complete the copy process NOTE If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 52 Restoring from recovery media CAUTION The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 71 NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the A
7. Disabling or enabling wireless devices This TOSHIBA Card or hot key enables disables the optional wireless devices installed in your computer The wireless modes are Wi Fi enabled Enables just the Wi Fi module or Bluetooth enabled Enables just the Fn pe Bluetooth module ky Wireless WAN 3G enabled Enables just the Wireless WAN 3G module All disabled Disables the Bluetooth Wi Fi and Wireless WAN 3G modules All enabled Enables the Bluetooth Wi Fi and Wireless WAN 3G modules Selecting this Card or pressing the hot key displays the following options 000000 Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable Wireless WAN 3G select To enable all select Q To disable all select To cancel select K2 o Z Z Ww Ww Ww Ww Z lt Available on certain models Hot Keys TOSHIBA Cards Hot key functions 1 99 Disabling or enabling the touch pad This TOSHIBA Card or hot key enables disables the touch pad For more information on using the touch pad see Using the touch pad on page 57 Selecting this Card or pressing the hot key displays the following options F9 Touch Pad 0 9 Enable Sample Image Disable or Enable touch pad options lt To enable the touch pad select To disable the touch pad select 60 Hot Keys T
8. Glossary 63 Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile or Video Disc Digital Versatile or Video Disc Read Only Memory Erasable Programmable Read Only Memory external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer HTML IEEE VO IRQ ISP KB LAN LCD LED MB MIDI PC PCI PCMCIA RAM RGB RFI Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte Musical Instrument Digital Interface Personal Computer Peripheral Component Interconnect Personal Computer Memory Card International Association Random Access Memory Red Green Blue light monitor Radio Frequency Interference 64 Glossary ROM Read Only Memory RTC Real Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using a
9. 43 Develop good computing habits Follow these steps to back up your computer or files to optical discs or a storage drive NOTE You cannot back up the computer while running on battery power Connect the AC adaptor before continuing Prepare your backup target by connecting it and or inserting a blank optical disc in the drive Click Start Click Control Panel Click Back up your computer under the System and Security heading Follow the on screen instructions to back up your files For more help click Start Help and Support and search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser 7 Create a restore point refer to Saving system configuration with restore points on page 141 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the installation undoing any changes that the installation process introduced Back up your critical data see Backing up your data or your
10. External monitor and TV extended mode KZ e Ww Ww CZ Swap Switch primary display between internal display and external monitor when using extended desktop To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Selecting this Card or pressing the hot key displays the following options e eeGo Sample Image Display mode options window Hot Keys TOSHIBA Cards Hot key functions 1 of Cycle through the display modes then select the desired mode Not all functions are supported on all models NOTE Some systems also support an additional Swap Image Display mode This mode is available only if the current setting is an extended desktop mode Built in Display and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display Display brightness This TOSHIBA Card decreases or increases the screen brightness This hot key decreases the screen brightness This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the following options F6 F7 Brightness f Sample Image Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness Hot Keys TOSHIBA Card 158 Hotkey functions ii
11. The TOSHIBA Security Assist main window appears D TOSIERA Secunty Assit diagnoses your PC and heips yos to apply secure srtiange Nema aer Sample Image TOSHIBA Security Assist window From the main window you can select a category that shows the type of passwords or other security features that can be used in that scenario The available categories are Boot Setting Select this category to set up security features that will prevent an unauthorized user from even starting up your machine BIOS User Password Set up a power on password in the system BIOS HDD User Password Set up a BIOS password and use the same password for a hard disk password Fingerprint Authentication Register your fingerprints to be used in place of a BIOS and or HDD password when requested 108 Utilities TOSHIBA Security Assist Ww K2 KZ Z Log on Settings Select this category to set up security options that protect individual user accounts Password of current user Check the status of the Windows password for the account to which you are currently logged on Password of all users Check the status of the Windows password for any additional Windows accounts on this computer KZ K2 Fingerprint Authentication Register your fingerprints to be used in place of your Windows account password to log onto your personal account Resume Settin
12. microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa modem Short for modulator demodulator A device that converts information from digital to analog and back to digital enabling information to pass back and forth between digital computers and analog telephone lines 172 Glossary motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI network A collection of computers and associated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare sys
13. ssennsnsnsnsnnnnannninininirinirirerereeesenesns 153 Sleep TMG o onaononannnnonoeanneeannenonsrnonsnernreeennne 154 Hibernation ModE 3 vec niswsewuerntieiasoedivielee Gen etetets 155 Output Display switch ee eeeeeereeeeeeee 156 Display brightness svcicesncsncacrsctetestnaeccnasenarcceese 157 Disabling or enabling wireless devices 158 Disabling or enabling the touch pad 159 Keyboard hot key functions c cee 160 Appendix B Power Cord Cable Connectors ssssssse 161 GINS CAN rntanctetenrne ete ciash ulunienulenmnctnenaeemaies 162 Introduction ial Welcome to the world of powerful portable multimedia computing With your Toshiba computer your work and entertainment can accompany you wherever you go 23 Your computer is ENERGY STAR qualified Toshiba is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to dim the display after 10 minutes of inactivity and enter the low power Sleep mode which shuts down the system after 15 minutes of inactivity in AC power mode We recommend that you l
14. 3 Turn on your computer When the initial screen displays press F12 The boot menu displays 4 Using the arrow keys select the DVD option or the USB Flash option depending on which type of media you are using and then press Enter 5 A warning screen appears stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten Click Yes to continue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options AK Recover to out of box state recommended recovery method If you want to recover the original factory image K Recover without changing the hard drive partitions If you want to recover the C partition only leaving other partitions you have created intact 7 Recover to a custom size partition If you want to recover the C drive to its out of box state and specify a 54 Getting Started Erasing the Internal Storage Drive 9 custom size for the C drive Note This option deletes all other partitions from the drive Follow the on screen instructions to complete the recovery process When the process is complete a message displays indicating that the drive has been recovered Press any key on the keyboard to restart the computer Erasing the Internal Storage Drive CAUTION Erasing the internal storage
15. Hot key functions 150 l icon desktop 88 moving to desktop 88 recycle bin 88 safety 26 installing battery 84 memory modules 41 internal storage drive recovery 41 K keyboard Alt keys 69 character keys 68 Ctrl keys 69 Fn key 69 function keys 69 hot keys 160 special Windows keys 69 troubleshooting 134 using 68 keys Ctrl Fn Alt 69 function keys 69 L LEDs system indicator lights 78 AC adaptor light 77 AC power light 36 38 battery light 38 39 Web Camera light 92 Licenses 16 lock computer using 66 M maintaining your battery 85 memory adding optional 41 Memory card reader inserting memory media 93 removing memory media 94 using 93 microphone using 91 80 Index monitor connecting 63 monitor problems troubleshooting 135 monitoring battery power 77 mouse utility 110 moving the computer 65 N network accessing 91 comnecting your computer 91 networking wireless 90 notification area 90 0 ON OFF indicator light 78 online resources Toshiba 72 optional external devices adding 40 other documentation 27 P password deleting a supervisor 104 deleting a user 105 instant password 102 instant using 102 power on password 102 setting a supervisor 102 setting a user 104 supervisor password 102 user password 102 passwords setting 102 port HDMI 62 RGB 62 power connecting cable to AC adaptor 37 cord cable 38 cord cable connectors 161 energy saving features 73 power management 75 optimu
16. See device Glossary 69 file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document File Allocation Table FAT The section of a storage drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs
17. TOSHIBA Recovery Wizard TOSHIBA Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next lt Selecting a process gt Please select an option Recovery of Factory Default Software Recover to out of box state Erase the hard disk Delete all the data and partitions from your hard drive Next gt Cancet Sample Image Selecting a Process screen Getting Started 47 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions TOSHIBA Recovery Wizard lt Recovery of Factory Default Software gt Please select a recovery method Recover to out of box state Recover without changing the hard drive partitions Recover to a custom size partition sbor nes cora Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 71 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the compu
18. To ensure that the battery charges to its full capacity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes ws HINT Once the battery is fully charged we recommend that you rn operate your computer on battery power until the battery discharges S Ji completely Doing this extends battery life and helps ensure accurate monitoring of battery capacity Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 71 Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may have become completely discharged while your computer was shipped resulting in a CMOS error message during startup The error message may vary by computer model NOTE Depending on your system the RTC battery may only charge while the computer is turned on To recharge the RTC battery plug the computer into a live electrical outlet and leave the computer powered on for 24 hours Mobile Computing T Monitoring mai
19. Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 Click Start to open the Start menu 2 Type Cmd in the Search programs and files field 3 Enter IPCONFIG ALL and press Enter The IP address for each active network adapter will be displayed Connect your computer directly to your router or broadband modem by plugging a standard CATS Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless management utility does not work If you are using an external Wi Fi adapter an ExpressCard USB adapter or other variety check if the adapter comes with its own management utility If it does the utility may be disabling the 40 If Something Goes Wrong Develop good computing habits Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is th
20. digital music players cell ular phones PDAs digital cameras digital video camcorders etc CAUTION To usea micro or mini SD Card an SD adapter is required The Memory card reader may also support other types of media NOTE Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media NOTE To locate your memory card reader please refer to your Quick Start document The following instructions apply to all types of supported media devices 1 Turn the media so that the contacts metal areas are face down 94 Exploring Your Computer s Features Using the Memory card reader 2 Push the media into the adapter until it locks in place Sample Illustration Inserting memory media CAUTION When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 vo Prepare the card for removal by clicking on the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loa
21. entire computer with the Windows operating system on page 142 Have your back up DVD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions that accompany the hardware or software 144 If Something Goes Wrong Develop good computing habits Ww Ww Restart the Windows operating system Always restart the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data Create a restore point Install one item of hardware or software Restart the Windows operating system nan bk U N Use the new hardware or software for a while noting any new problems Make sure that your critical applications email b
22. make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative when in a hotel room use a rolled up blanket or pillows to provide back support or to provide arm support To position the computer at a good height remember to operate the computer on a hard flat stable surface Using your computer on a carpet blanket or other soft materials can block the air vents including those located at the base of the computer and possibly cause overheating of your computer Transporting the notebook Although your notebook is light carrying it for a long time may lead to shoulder and arm fatigue If you carry your notebook with other items consider using an ergonomically designed computer case Seeking additional help Follow the advice from your employer s company health and safety staff Contact them if you need assistance making adjustment to your workstation or adjusting the lighting Again if you experience persistent or recurrent pain ache numbness burning or stiffness you should promptly see a qualified health care provider These sensations may be caused by serious medical conditions that can be treated For more specific recommendations on the safety and co
23. overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product S The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory product lines Other Radio Stations Before using this equipment ensure that it does not interfere with any of the equipment listed above N If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations Pi 2 Indication The indication shown below appears on this equipment 1 2 3 2 4DSOF4 4 1 2 4 This equipment uses a frequency of 2 4 GHz DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The interference range of this equipment is less than 40m 4 E BS BS This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this
24. 23 TUS guide scadercae nsce cece ls sacteat bestest wpacttavelaccchsumact les 25 Safety MG ONG sce cess cis scteteadectekoseectdestaceh Baemattecs 26 Other icons USEC cccccccseccsssecsseseeseesseees 26 Your computer s features and specifications 27 Other documentation a iczicsccascecctanptidteonudienehaned ecsaasvecs 27 Service options ascot ecdaeaddsGarruicnemnp nese ales Gawadetabsates 27 Chapter 1 Getting Started c eccsscsesstsssessesseeseeseen 28 Selecting a place to WOFK csseseseseeeeeseeees 28 Setting up a work environment ccccee 28 Keeping yourself comfortable ccccceeee 29 Computer user comfort recommendations 29 Good Working Posture cc eceeseeeeseteeeeeees 29 Using the notebook with an external keyboard MOUSE OF MONI OT caicdeccncsnacteartesccenssseennctee 30 TYPING SVG ana a 31 Taking breaks and varying tasks ccecee 31 Mobile computing tips ccccccscsecseees 32 Transporting the nOteDOOK cccceeeeseeees 32 Seeking additional help scceseceees 32 8 Contents CHECK ISt icien iar a 33 Precautions 35 ccclat heb acaintetecascdadavnsecdemiaeeads 33 Important information on your computer s cooling fan 0 35 Setting up your COMPUTET ccceeeeseeeees 36 Connecting to a POWEF SOUICE cccceeeeceeeceeees 36 Charging the main battery c cccccecsseesseeee
25. Connect the device s video or USB cable to the port on the computer and to the device 3 Connect the device s power cable to a live electrical outlet if applicable 4 Turn on the external device if applicable Your computer may automatically detect the external device Using external display devices When the touch pad is disabled the touch pad primary and secondary buttons will also be disabled Using external display devices Your computer comes with a built in display but you can also connect the following types of external display devices to the video ports described below An HDMI compatible television or external display device via the HDMI Out port An external monitor or projector via the RGB monitor port HDMI Out port RGB Monitor port Available on certain models Sample Illustration Video ports on back of computer Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Getting Started 63 Using external display devices Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer K Ww Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other end of the cable to your television or display device Refer to the manual that came with the te
26. European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse This Directive requires producers of electrical and electronic products put on the market in European Union EU member countries after August 2005 to mark such products with a crossed out wheeled bin with a black bar symbol If the product s battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery Pb Hg Cd Sa In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States Although the initial emphasis is in Europe Toshiba is already working with design engineers suppliers and other partners to determine appropriate worldwide product life cycle planning and end of life strategies for our products Please contact your local government for applicable laws and regulations governing the dispos
27. Group Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group CAUTION Bluetoothwireless technology is a new innovative technology and TOSHIBA has not confirmed compatibility of its B uetooth products with all computers and or equipment using Bluetooth wireless technology other than TOSHIBA portable computers Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more up to a total of seven TOSHIBA portable computers using these cards Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information When you use B uetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices B uetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you u
28. USB Sleep and Charge 115 Contents 21 Power supply mode settingS cceee 115 TOSHIBA Button SUPPOM wwccsc lt cceccscsseecesorsscnseiesteooes 116 TOSHIBA Accessibility cece cccesecsceseeecseeees 117 Trusted Platform Module TPM ceee 118 Fingerprint Authentication Utility cee 118 Fingerprint utility limitations eee 118 Using the Fingerprint Authentication Utility 118 Fingerprint Logon sxc saceseictenwsensceonesensedabiancensntes 119 Care and maintenance of your fingerprint reader ccceseeseseeeees 119 Fingerprint reader limitations cccceee 121 TOSHIBA eco Utility ooo ccc ce ceeeteteeeeceenees 121 TOSHIBA Service Station cece cceceeeseeseeeeees 122 TOSHIBA PC Health Monitor c cesses 122 COMMIS OG sic eta ctl asad Goleta hentent 123 Getting Started 5 ciicies sion messtsvnaadiicets otasa connecter cl 124 ConfigFree Utilities eee 124 Chapter 6 If Something Goes Wrong ssssessseecsseecsseen 127 Problems that are easy to fiX 0 0 cece cseeee eens 127 Problems when you turn on the computer 128 The Windows operating system is not working 130 Using Startup options to fix problems 130 Internet problems cs cccciesicceennessncmsnsacdeneseelence 131 The Windows operating system can help you a2 ss ceoncedsscsitrsecanscneeceadcuccencess 132 Fixing a problem with Device Manager
29. any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created by individual light emitting diodes is small compared to incandescent and compact fluorescent lamps LCD Liquid Crystal Display A type of display that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See also RAM ROM
30. battery is malfunctioning or it is not receiving correct input from the AC power supply Disconnect the AC power cord cable Getting Started 3 Charging the main battery CO Charging the main battery NOTE The computer s battery is not accessible by the user Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the computer NOTE Battery life and charge time may vary depending on the applications power management settings and features used Using the computer for the first time The computer is now ready for you to turn it on and begin using it NOTE When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel CAUTION 0 avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transi
31. bus bus speed The speed at which the central processing unit CPU communicates with the other parts of the computer 66 Glossary C cache A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also CPU cache L1 cache L2 cache CD An individual compact disc See also CD ROM CD ROM Compact Disc Read Only Memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM Central Processing Unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information character Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button un
32. button and then clicking Microsoft Customer Support or by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device To check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type If Something Goes Wrong Memory problems 1 33 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the device The Resources tab which lists resources assigned to the device This tab does not appear if the device is not using resources K Ww The Driver tab which displays the drivers being used by the device This tab also prov
33. chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press Ctrl Alt and Del simultaneously once then click Start Task Manager The Windows Task Manager window appears 127 28 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on
34. drive will delete all data on the drive including the partitions Be sure to create recovery media and back up your data to external media before erasing the internal storage drive NOTE If you want to restore the internal storage drive use one of the recovery options instead of erasing the drive For more information see Recovering the Internal Storage Drive on page 41 To delete all data and partitions from the internal storage drive 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media Z Ww To access the Recovery Wizard on your internal storage drive Press and hold the 0 zero key while powering on the computer Read the Warning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depending on which type of media you are using and then press Enter Select Toshiba Recovery Wizard and then click Next Select Erase the hard disk and then click Next Choose one of the following options on the Erase the hard disk screen Getting Started 55 Erasing the Internal Storage Drive K Dele
35. equipment a 2 3 2 4FH1 CTT 4 2 4 This equipment uses a frequency of 2 4 GHz FH This equipment uses FH SS modulation The interference range of this equipment is less than 10m A UNme This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 10 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply Do not disassemble or modify the device 1 2 Do not install the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only K Europe Restrictions for use of 2 4 GHz Frequencies in European Community Countries Belgi Belgique For private usage outside buildings across public grounds over less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required f
36. low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interference Locatio The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery n of the Required Label Sample shown below Location of the label and manufacturing information may vary PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED TOSHIBA CORPORATION 1 1 1 SHIBAURA MINATO KU TOKYO 105 8001 JAPAN Copyri ght This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2012 by Toshiba America Information Systems Inc All rights reserved 15 Export Administration
37. memory optional 41 optional external devices 40 adequate ventilation cooling fan 35 adjusting touch pad settings 58 audio features 91 B backing up files 67 71 battery battery life 74 care 84 85 changing 84 charge indicator light 38 charging 39 charging the real time clock RTC 76 conserving power 80 determine remaining power 78 disposal 85 indicator light 78 installation 84 low charge 79 maintaining 85 maximum capacity 74 monitoring power 38 77 power management 75 power options 79 power plan 153 real time clock RTC 75 recharge time 74 RTC memory 75 running computer on battery power 74 safety precautions 84 setting notifications 79 taking care of 84 battery indicator light 78 BIOS Setup see TOSHIBA Hardware Setup button 177 Index 178 eco Utility 83 start 89 C caring for your computer 65 changing battery 84 character keys 68 charging the battery 39 cleaning the computer 65 click 61 communications set up 90 computer caring for 65 cleaning 65 environmental precautions 28 86 moving 65 running on battery power 74 setting up 36 computer lock 66 computer will not start troubleshooting 128 computing habits troubleshooting 140 computing tips 67 ConfigFree 123 Connectivity Doctor 124 profile settings 125 starting 124 connecting AC adaptor 36 AC adaptor cord to DC IN 38 computer to a network 91 HDMI compatible TV or display device 63 monitor 63 powe
38. of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 142 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information from your backup media to your internal storage drive use the Restore option in the Windows Backup and 72 Learning the Basics Toshiba s online resources Restore program Look in the online Help or your operating system documentation for information on restoring files Back up or restore your files ns ET Creste a system repair dac Backup Location BJ G8 tree of 3 7 08 Bochup sue Net Avedatie In progress Never Contents Fides in Bbeanes and personal folder for all wens Schedule Every Sunday at 7 00 PM Pesce You can sestore your fies that were backed up on the custent locaton Ose Sample Image Backup and Restore screen TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive Make sure the backup version i
39. often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point using the System Restore utility 1 Click Start Control Panel System and Security and then System 2 Inthe left pane click System protection The System Protection tab of the System Properties window appears 3 Click Create 4 In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then click Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the restore point was successfully created 5 Click Close 4 If Something Goes Wrong Develop good computing habits Then at a later time you can re establish your Windows configuration using the saved restore point To do this 1 Click Start All Programs Accessories System Tools and then System Restore 2 Select Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed NOTE This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points may have been created automatically by applications when
40. picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a computer to configure itself automatically to work with the device pointer An icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See Central Processing Unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information i
41. related devices and logs service relevant information on the computer s internal storage drive The collected information includes device operation time and number of actuations or status changes e g number of power button and Fn key combination uses and AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer Utilities 23 ConfigFree and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may use this information for quality assurance analysis Subject to the use restrictions above the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may not have the same data protection laws or data protection levels as required by your home c
42. the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information CAUTION Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for on frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 11a radio device Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phon
43. thighs evenly supported by the seat approximately parallel to the floor Rest your feet flat on floor or footrest om When using a notebook for long hours it may be more comfortable to dock the notebook and use an external keyboard mouse and monitor e The keyboard and mouse or trackball should be close to your elbow level The mouse should be next to the keyboard to avoid a reach If you have to reach the arm should be supported in the forearm area by the desk surface or the chair arm supports Getting Started 31 Selecting a place to work Alternative keyboards such as the split curved keyboard may improve shoulder and arm comfort Select a mouse that is comfortable for you to use Don t rest your wrists on the edge of the keyboard or on the work surface when typing The monitor should be about an arm length away while sitting back in the chair The monitor should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style Learn to touch type so that you don t have to look down at the keyboard K Ww Type with straight wris
44. to change your system s configuration or verify the startup procedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options K Repair Your Computer Safe Mode If Something Goes Wrong 31 The Windows operating system is not working C2 kod Safe Mode with Networking K Ww Safe Mode with Command Prompt 0 Ww Enable Boot Logging Enable low resolution video 640 x 480 Last Known Good Configuration advanced K K Xa Ww 0 Ww Directory Services Restore Mode K Ww Debugging Mode 7 kod Disable automatic restart on system failure C Ww Disable Driver Signature Enforcement Start Windows Normally When you highlight each option using the arrow keys Windows displays information about each option at the bottom after Description See your Windows documentation for further explanation NOTE If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity o
45. to avoid scratching or damaging the surface Connecting to a power source Your computer requires power to operate Use the power cord cable and AC adaptor to connect the computer to a live electrical outlet or to charge the computer s battery WARNING Never pull on a power cord cable to remove a plug from a socket Always grasp the plug directly Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possibly resulting in serious injury WARNING Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Getting Started 3 Connecting to a power source AWARNING Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor AC adaptor se sy Sample Illustration Power cord cable and AC adaptor To conne
46. trademarks of Adobe Systems Incorporated in the United States and or other countries Atheros is a registered trademark of Atheros Communications Inc Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is under license Other trademarks and trade names are those of their respective owners HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries 16 Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD Card Association Wi Fi is a registered trademark of the Wi Fi Alliance WiMAX is a trademark of the WiMAX Forum All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to i encode video in compliance with the above standards Video Standards and or ii decode AVC VC 1 and MPEG 4 Part 2 Visual
47. 129 Error checking 137 eSATA 145 external display problems 136 external keyboard 135 external monitor 135 good computing habits 140 hard disk drive is slow 137 Help and Support Windows operating system 132 high pitched noise 138 installing hardware software 143 keyboard 134 keyboard will not respond 128 memory problems 133 missing files trouble accessing a drive 137 power and batteries 133 restore points 141 screen does not look correct flickers 136 slow Internet connection 131 sound system 138 trouble running programs 138 URL address not found 131 USB Sleep and Charge cannot use 144 USB Wakeup function does not work 145 Windows operating system not working 130 wireless networking 138 Trusted Platform Module TPM 118 U USB Sleep and Charge cannot use 144 USB Wakeup function does not work 145 user password deleting 105 user password setting 104 using a microphone 91 computer lock 66 hot key to set a power plan 82 Memory card reader 93 TOSHIBA eco power plan 83 touch pad 57 Web Camera 92 using the keyboard 68 Utilities 95 V video projector adjusting display 64 W warranty standard limited warranty 27 Web Camera using 92 Web sites 146 Wi Fi wireless networking 90 Windows operating system Index 83 desktop 87 troubleshooting 130 Windows Start menu starting a program 70 wireless networking 90 troubleshooting 138
48. 3 Connecting an external monitor or projector 63 Adjusting the quality of the external display 64 Customizing your computer s SettingS 0 64 Contents 9 Caring for your COMPUTEL ccceeecseeeecseeeeeeeees 65 Cleaning the COMpUTET 0 ececeeeeees 65 Moving the COMputEr c cccssesecesseeseees 65 Using a computer IOCK csscesccsscseeeseee 66 Chapter 2 Learning the BaSiCs ccscesseseseseseesseeseen 67 Computing tips cette ak cceenicededs ca cthmaceelvntnentaecstacteess 67 Using the keyboard ccsccacadeitcalisacndcecnseatencateacsneadessas 68 Character keys o aononnnnenonennonononernonsnerneinnneanen 68 Ctrl Fn and Alt keys sc ccsnesionsicrceatteiendondag ecactnaes 69 Function Keys isinisisiriisniinnniisnintnrisincaonninsasnosns 69 Special Windows keys n se 69 Starting a program ssccesvertetssd chceatsedt metearesaecestanedies 69 Starting a program using the Search programs and files field 70 Starting a program from the Start menu 70 Saving YOUN WOK occzenscesccatsctetnteonaeecend eecbemteuiedaaslate 71 Backing Up your WOFK c cccesecceseesecsessecseeeeseenes 71 Restoring your WOKK ccccccesecssesecseeseesseeeees 71 Toshiba s online resources ccccceceeeseeeeeteeeees 72 Chapter 3 Mobile COMputNg sssssssssssssssssseseeseein 73 Toshiba s energy Saver G SIQN ccccccsc
49. 9 starting a program 69 Search programs and files field 70 Windows Start menu 70 starting a program from Start 70 Startup menu problem solving 130 supervisor password deleting 104 supervisor password set up 102 system indicator lights AC power 36 LEDs 38 39 77 78 92 T taking care of battery 84 taskbar 89 television adjusting display 64 tips for computing 67 Toshiba online resources 72 registering computer Toshiba Web site 40 worldwide offices 147 TOSHIBA Accessibility 117 TOSHIBA Application Installer 101 TOSHIBA Assist 96 Connect tab 97 Optimize tab 100 Protect amp Fix tab 99 Secure tab 98 TOSHIBA Button Support 116 Toshiba EasyGuard 73 TOSHIBA eco power plan 83 TOSHIBA eco Utility 121 TOSHIBA Face Recognition Utility 106 TOSHIBA Hardware Setup 111 TOSHIBA PC Diagnostic Tool Utility 109 TOSHIBA PC Health Monitor 122 TOSHIBA Security Assist 107 TOSHIBA Service Station 122 TOSHIBA Sleep Utility 113 Index 182 touch pad using 57 TouchPad control buttons 61 primary button 61 secondary button 61 traveling tips 86 troubleshooting 135 AC power light is blinking 129 battery light is blinking 129 bookmarked site not found 131 checking device properties 132 computer will not start 128 corrupted damaged data files 137 data entire system backup 142 Device Manager 132 Disk Defragmenter 137 display error message 136 display problems screen is blank 135 error message warning resume failure
50. BA Connectivity Doctor o Communication problems are indicated by an X symbol Profile gt dit Devices Status All Devices PC All Devices Disconnected m Disconnected Disconnected wan Disabled us Dial up Wireless I Bluetooth Switch Status Me On a Firewall On Sample Image Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in profiles ConfigFree profiles are useful for easily switching network settings and devices You can switch network settings simply by selecting the profile with the desired settings If you visit a client company occasionally for example you can set up a profile to match that environment and connect to the network Similarly users who access networks in the office and at home can set up profiles to handle these networking environments A profile contains the currently configured network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile om Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and set the power status of Bluetooth antennas TCP IP settings includes DHCP IP address subnet ma
51. C adaptor If you have created recovery media for your system you can restore your system from such media if necessary For example if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 50 With recovery media you can Recover to out of box state recommended recovery method Recover without changing the internal storage drive partitions Getting Started 53 Recovering the Internal Storage Drive Recover to a custom size partition For more information on these options see Recovering the Internal Storage Drive on page 41 NOTE When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows Backup or another backup program For more information see Backing up your work on page 71 To recover your internal storage drive from recovery media 1 Shut down and turn off your computer 2 Do one of the following KW If your recovery files are on DVDs insert the first recovery DVD into your optical disc drive to If your recovery files are on a USB flash drive connect the USB flash drive to your computer
52. HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR TRANSFERRING YOUR DATA PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage ACCORDINGLY TOSHIBA ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMP
53. OSHIBA Cards Hot key functions Keyboard hot key functions Fn This hot key controls the keyboard backlight Fn 7 This hot key allows you to zoom out l Fn 75 This hot key allows you to zoom in 2 Fn f This hot key decreases the speaker volume 3 mes This hot key increases the speaker volume 4 Fn a This hot key switches screen resolution Appendix B Power Cord Cable Connectors Your computer ships with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA Canada UL approved CSA approved United Kingdom Europe VDA approved 0 NEMKO approved BS approved Australia AS approved 161 Glossary y S TECHNICAL NOTE Some features defined in this glossary may not be available on your computer 2 Acronyms The following acronyms may appear in this User s Guide AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access 162 DIMM DOS DPI DVD DVD ROM EPROM eSATA FAT FCC GB HDD HDMI
54. OSHIBA Service Station TOSHIBA PC Health Monitor ConfigFree TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears K2 e Ww Ww Ww Ww Ww Ww Ww TOSHIBA Assist You can easily access Help and Service Category Contents 2 CONNECT 2 ConfigFree Bluetooth gs Connectiv Settin o SECURE PROTECT amp FIX ol OPTIMIZE You can connect your computer to network more easily Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Ww Secure Protect amp Fix Ww K2 Ww Optimize Utilities 97 TOSHIBA Assist Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings TOSHIBA Assist You can easily access Help and Service Category Contents 2 CONNECT 4 ConfigFtee Bluetooth Connectiv Settings J SECURE PROTECT amp FIX ol OPTIMIZE You can connect your computer to network more easily Sample Image TOSHIBA Assist window Connect tab 98 Utilities TOSHIBA Assist Secure The features available in this category are K Supervisor
55. Power Plan The Power Plan options are eco and Balanced 3 Release the Fn key The hot key card disappears You are now in the selected mode Mobile Computing 83 Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the TOSHIBA eco power plan press the eco Utility button 2 eco al button E Sample Illustration Locating the eco Utility button The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 121 For more information on the TOSHIBA eco power plan see the Help file in the TOSHIBA eco Utility window 84 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power plug in the AC adaptor If you find that a new battery is needed contact the location you purchased the computer at for more information on replac
56. Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive visit the Toshiba web site at accessories toshiba com Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Recover to out of box state This option restores the original factory image to your internal storage drive returning your computer to its out of box state Recommended recovery method See Recovering to out of box state recommended recovery method on page 42 Recover without changing the internal storage drive partitions This option recovers just your C drive leaving any other partitions you may have created for example a D drive intact See Recovering without changing the internal storage drive partitions on page 45 Recover to a custom size partition This option allows you to specify a custom size for the C partition and then restores your C drive to its out of box state Note With this option any changes you made to the C drive and any other drive partitions you may have created are deleted See Recovering to a custom size partition on page 47 4 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal stora
57. Regulation This document contains technical data that may be controlled under the U S Export Administration Regulations and may be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Port g and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems Inc and or Toshiba Corporation Adobe and Photoshop are either registered trademarks or
58. TOSHIBA Leading Innovation gt gt gt Port g Z930 Series Users Guide If you need assistance 2 Technical support is available online at Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 127 in this guide GMAD00316011 06 12 2 WARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Model Port g Z930 Series Recordable and or ReWritable Drive s and Associated Software Warranty The computer system you purchased may include Recordable and or ReWritable optical disc drive s and associated software among the most advanced data storage technologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL
59. UTER PRODUCTS IN ANY CRITICAL APPLICATIONS IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION YOU AND NOT TOSHIBA ASSUME FULL RESPONSIBILITY FOR SUCH USE FCC Notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not rec
60. a see your Online help file Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints During user enrollment fingerprint samples are saved and associated with the user s Windows user account When the user attempts to log on again the user s fingerprint is read and compared with the user s enrolled fingerprints if the fingerprint is recognized user logon is completed The Fast User Switching feature of the Windows operating system is also supported If user A is logged on and the fingerprint utility verifies the fingerprint of user B who is already enrolled the utility recognizes the fingerprint and switches the users If your system supports power on security existing fingerprint samples can be used also for power on authentication Care and maintenance of your fingerprint reader Failure to follow these guidelines and or procedures might result in damage to the reader or cause reader failure finger recognition problems or lower finger recognition success rate Do not scratch or poke the reader with your nails or any hard or sharp objects 2 Ww Do not press the reader with too much pressure Ww Do not touch the reader with a wet finger or any wet objects Keep reader surface dry and free of water vapor Ww Do not touch the reader with a soiled finger Minute foreign particles on a soiled or dirty finger may scratch the reader K Ww Do not past
61. a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key Card appears at the top of the screen with its available options below it 3 Tocycle through the displayed options hold down Fn and press the hot key repeatedly Release the Fn key when the desired option is selected Hot Keys TOSHIBA Card 150 Hot key fimctions a Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions NOTE Volume Mute ESC Mute qo qd Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls This TOSHIBA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Mute q A Mute Off Sample Image Volume Mute options To enable mute select Q To disable mute select gt Hot Keys TOSHIBA Cards 51 Hot key functions Keyboard backlight Keyboard Backlight This TOSHIBA Card or hot key enables disables the keyboard backlight Selecting this Card or pressing the hot key displays the following o
62. adapter verify that the Wireless antenna is ON the wireless indicator light y will be lit Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue K Ww Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web gt K NOTE 2 K7 If Something Goes Wrong 39 Wireless networking problems site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded To access the Device Manager click Start Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys TOSHIBA Cards on page 148
63. al of this product For information on how to trade in or recycle your product visit www reuse toshiba com 8 VCCI Class B Information CORE FHRUBRESSRESAERIMBS VCCI ORB ITBOX DFABRRMNRECY COMBS RERRCHATSCE SRBMELTHWETA COPHBMSVAPFLEV a VSMC LT BAenSe SSMS SHRCTCEMAHVET AYien AAS IIGE gt TIELU RY RUALTERSL Taiwan Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interference The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment
64. and then double click on One Finger Scrolling Enable Chiral Motion scrolling and click OK Example Sample Illustration Vertical scrolling active area qir eou i a Sample Illustration Horizontal scrolling active area C D gt Sample Illustration Circular scrolling vertically C Sample Illustration Circular scrolling horizontally 60 Getting Started Checking the internal storage drive operating status To Zoom in out Do the following Example To zoom in 0 lt Place two fingers close together on the touch pad and then slide them apart Sample Illustration Zooming in To zoom out 0 Place two fingers slightly apart on the touch pad and then slide them together Sample Illustration Zooming out Adjusting touch pad settings While you are typing the on screen pointer may seem to move or jump around by itself to random locations on the screen The on screen pointer may also seem to automatically select text click buttons and activate other user interface elements For help with these problems try one or more of the following 1 K2 Ww KZ Ww Z Ww Try adjusting your typing technique to avoid accidental contact with the touch pad You may be inadvertently brushing the touch pad with the heel of your hand as you type Also accidental light t
65. ap CAUTION Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer It could damage the computer or cause system failure Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Getting Started 35 Selecting a place to work CAUTION Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new programs you buy from a supplier may contain a computer virus You need a special program to check for viruses Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer AWARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when th
66. assword Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer A single user password supports the instant and power on password functions When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set Using an instant password An instant password secures your system with a single keystroke Use this feature when you leave your desk for a few minutes and do not want to turn off the computer To use an instant password press Fn F1 To unlock your system press any key or touch the pointing device and the Windows Logon screen will appear Select your user name and enter your password if any Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Utilities 03 Setting passwords Setting a supervisor password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access the compute
67. ause du brouillage au service faisant I objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence CAUTION This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 112 radio device EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards Supplementary The product complies with the Information requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R amp TTE Directive 1999 S EC This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany The European Union WEEE Waste from Electrical and Electronic Equipment Directive Information The
68. battery light 4 with the ON OFF light C4 When the ON OFF light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command g System indicator lights AC power light ON OFF light eco Utility indicator light Wireless WAN Battery light indicator light Internal storage drive light ne en 9 Wireless indicator light Available on certain models Sample Illustration Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations vil Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 88 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the computer for as long as a new battery even when both are fully charged Mobile Computing 79 Monitoring main battery power TECHNICAL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates t
69. been recovered 10 Press any key on the keyboard to restart the computer Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs please visit the Toshiba web site at accessories toshiba com It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media NOTE When you create recovery media only the operating system files applications and drivers originally shipped with the computer are backed up to the external media and can be restored from this media Any files that you created are not backed up on the recovery media You will need to separately back up the files you created for more information see Backing up your work on page 71 When you create recovery media the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files Getting Started 51 Recovering the Internal Storage Drive To create recovery me
70. ceeeeeees 73 Running the computer on battery power 74 Battery Notice a5 flee sec ctees cariecas te hetaateeceacdsatscs 74 Power management ccccccsssssesecseeees 75 Charging the main battery c cece 75 Charging the RTC battery cccceeecseees 76 Monitoring main battery powe cccceeeeeees if Determining remaining battery power 78 What to do when the main battery runs low 79 Setting battery notifications 0 0 eee 79 Conserving battery power ccccccceeeeeeees 80 Power PLAINS cscs casrtiadsseaglcituanaraeeduaedewstadtaphenbonteay 81 Using a hot key to set the Power Plan 82 Using the TOSHIBA eco power plan 008 83 Changing the main battery cccccccseeeneees 84 Taking care of your battery cccceseeeeeees 84 20 Contents Safety precautions icc cocccseesiiecs Shetoseasdeacedssiarsacs 84 Maintaining your battery c cece 85 Disposing of your Computer ccc ceeeeeeeeeeees 85 Traveling tips cece ccc eg cect sheet ean dacdc sled emccaees 86 Chapter 4 Exploring Your Computers Features 0 00 87 Exploring the desktop ssssessssssesssessseressees 87 Finding your way around the desktop 88 Setting up for communications 90 Connecting your computer to a network 91 Exploring audio features cccccccccseeeseeees 91 Re
71. co Utility do one of the following Click the Start button and in the Search field type eco Utility In the list that appears above click on your selection Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility 22 Utilities TOSHIBA Service Station The TOSHIBA eco Utility window appears P w TOSHIBA eco Utility 10 a ows e settee nana y n Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more information on the TOSHIBA eco power plan and utility click the Help button at the bottom of the window TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The TOSHIBA Service Station will alert you when updates are available and you can then choose to install the updates if you wish TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption the cooling system and the 3D Accelerometer available on certain models It alerts users to specific system conditions via pop up messages It also tracks the usage of the computer and
72. computer CAUTION Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the computer Before moving your computer even across the room make sure all drive activity has ended the internal storage drive and all external peripheral cables are disconnected Do not pick up the computer by its display panel or by the back Doing so could damage the system 66 Getting Started Caring for your computer Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object Pass the locking end through the loop W 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable Chapter 2 Lea
73. configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your computer ao M se Sample Illustration System icons Other documentation Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start Document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 127 Chapter 1 Getting Started This chapter provides tips for using your computer effectively summarizes how to connect components and explains w
74. cording SOUNAS cc ccccceeeeeseeseseeeees 91 Using external speakers or headphones 92 Using the Web Camera cccccccceseeseeseeseenseeees 92 Using the Memory card readet ccccccceeeeees 93 Inserting memory MeIA ccccceeeseeeeeeees 93 Removing memory Medid ccsseseseeee 94 Chapter 5 Utilities ssssssssscssessseessesssseessseesssessseessnseesseersaes 95 TOSHIBA Assist vs tssesistaiccsnetca Geswavedueia cltmtcdigccmmbetbans 96 COnne Cier ana an nari a a eteieies 97 SEGUE cesi aoira eiiean EESE 98 Protect amp FIX o aseenanonnnennnnennnienereensrernrneneeennene 99 0 01 1 9 7 eeeeeeeneee ete er eee renee ene ee ee 100 TOSHIBA Application Installer eee 101 Setting PASS WONOS c2dciccanescecatesciebdedstmcscseteaneees 102 Using an instant PaSSWOVM cccceeeceeeees 102 Using a supervisor PaSSWOMG ccceeeeeees 102 USING a user password ccceseceseeseeeeeeeeeeees 104 TOSHIBA Face Recognition Utility 106 TOSHIBA Security Assist cecccceeseeeeseeseeeeees 107 TOSHIBA PC Diagnostic Tool Utility 000 0 109 Mouse Utility 0 cc ccecsececsecsecscssesecsetseeecseeatees 110 TOSHIBA Hardware Setup ccccseecseecseeeees 111 TOSHIBA Sleep Utility iis ctcscaczcvtatcccecssusstnncmovindacss 113 Starting the TOSHIBA Sleep Utility 00 113 USB Sleep and Charge cccccscsceseeseeeeeeees 113 Enabling Disabling
75. ct AC power to the computer 1 Connect the power cord cable to the AC adaptor Sample Illustration Connecting the power cord cable to the AC adaptor AWARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 38 Getting Started Connecting to a power source G 2 _ Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet Al The AC power light on the indicator panel glows green WARNING Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the main battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either the main
76. ctivation procedures and Microsoft s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product s or reconfigurations of the computer and may be completed by Internet or telephone toll charges may apply Some software may differ from its retail version if available and may not include user manuals or all program functionality Introduction 25 This guide NOTE This guide The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide introduces the computer s features as well as some basic procedures needed to perform tasks in Windows 7 You can 7 i Read the entire guide from beginning to end Skim through and stop when a topic
77. ctive matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually supplied to residential and commercial wall outlets AC reverses its direction at regular intervals Compare Direct Current DC application A computer program that you use to perform tasks of a specific type Applications include word processors spreadsheets and database management systems See also program Glossary 65 backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged Basic Input Output System BIOS See BIOS baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bi
78. damm 8 D 4 1460 Neuss Germany For more information on additional Toshiba worldwide locations please visit www toshiba co jp index htm Appendix A Hot Keys TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security K K Ww K Ww Power Plan K Ww Sleep 2 Ww Hibernation K Ww Output Display switch K7 Ww Brightness control K Ww Wireless Ww Touch pad 148 Hot Keys TOSHIBA Cards Hot Key Cards 1 49 Using the Hot Key Cards The Hot Key Cards are normally hidden from view The Cards appear when you press the Fn key NOTE Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls To use the Hot Key Cards 1 Press and hold the Fn key The TOSHIBA Cards appear along the top of the screen Pow Pot st Pi fs stots s e fo a a Boe Oe Tae haley Wei Gurey Dedan wa Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use
79. ded adapter slot see step 2 otherwise skip to step 3 Gently press the card inward to release it The card pops out slightly Grasp the card and pull it straight out Sample Illustration Removing memory media CAUTION Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs Together these allow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter NOTE The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system K Ww TOSHIBA Assist TOSHIBA Application Installer Supervisor password C K Ww Ww K7 Ww User password TOSHIBA Face Recognition Utility TOSHIBA Security Assist TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Sleep Utility TOSHIBA Button Support C K K7 Z K Ww Ww Ww Ww Ww Ww Ww 06 Utilities TOSHIBA Assist TOSHIBA Accessibility Trusted Platform Module TPM Fingerprint Authentication Utility TOSHIBA eco Utility T
80. dia 1 Click the Start button and in the Search field type Recovery Media Creator In the list that appears above click on your selection Create Recovery Media A recovery image of your computer is stored on the hard disk drive You can create recovery media fror e Media Creator mn this image by using the TOSHIBA Recovery Media Selection Title Media Set Status E F System Recovery Media DVD 4 7GB X Information Please insert blank media 4 DVD s Curent Media Total Progress T Verity Sample Image TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop down lists next to System Recovery Media and Application Discs depending on the type of external media you want to use NOTE You cannot store your system s applications on the same drive or disc disc set where the rest of the system recovery files are stored For example you will need to store the applications on one USB flash drive and the system recovery files on another USB flash drive Or store the applications on DVD and the system recovery files on a USB flash drive or vice versa 3 Check the Information area of the dialog box to determine the number of DVDs you will need and or the minimum amount of storage space required for copying your system s recovery files to USB flash drive s 4 Do one of the following If you are copying files to DVD insert a blank DVD into the optical disc drive
81. e case contact that vendor s support group for further advice Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 67 for instructions On a regular basis back up the information stored on your internal storage drive Use Windows to back up files or the entire computer to an optical disc or external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire computer to an optical disc or external hard disk Copy files to a rewritable external storage device Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files to tape weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the user s guides It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem wi
82. e drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more files appear to be missing Make sure you are identifying the drive by its correct name A or C Error checking Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix file system errors Scan for and attempt recovery of bad sectors 7 Click Start Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this click Start All Programs Accessories System Tools and then Disk Defragmenter After it opens click Defragment disk Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages auto
83. e power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following gt Never cover your computer or AC adaptor with any object s Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the underside of the computer lt Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury NOTE The cooling fan location will vary depending on the computer 36 Getting Started Setting up your computer Setting up your computer S TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 40 before adding amp external or internal components to your computer These components include but are not limited to a mouse keyboard printer and memory Your computer contains a rechargeable main battery that needs to be charged before you can use it To use external power or to charge the battery you must attach the AC adaptor See Connecting to a power source on page 36 NOTE Please handle your computer carefully
84. e situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful Tf you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following 14 European Union EU and EFTA This equipment complies with the R amp TTE directive 1999 5 EC and has been provided with the CE mark accordingly Taiwan Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of
85. e stickers or write on the reader K Ww Do not touch the reader with a finger or any object with built up static electricity 120 Utilities Fingerprint Authentication Utility Observe the following before you swipe your finger on the reader whether for fingerprint enrollment registration or recognition 1 2 Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of reader failures especially during dry seasons such as winter Clean the reader with a lint free cloth Do not use detergent to clean the reader Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen finger e g after taking bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate 2 as Z K Enroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the fing
86. eadphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone jack The headphone jack requires a 16 ohm stereo mini connector To adjust the volume For external speakers use the volume controls on each speaker K For headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Ww Chat with others and have them see you while using instant messaging IM programs Have video conference calls Exploring Your Computer s Features 9 Using the Memory card reader Go NOTE To email instant message or video conference you must be connected to the Internet Depending on your computer model the process of sending email taking pictures or recording video messages may vary To access the Web Camera click the Start button and in the Search field type Web Camera In the list that appears above click on your selection The Web Camera indicator light glows when the Web Camera is active Using the Memory card reader Available on certain models The Memory card reader supports the use of Secure Digital SD or MultiMediaCard MMC media These media can be used with a variety of digital products
87. eave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Mobile Computing section of the Toshiba User s Guide for more information on using power management settings to conserve computer energy 2 4 Introduction When considering additions to your home office purchase products that have earned the ENERGY STAR for all your equipment needs which can save you money save energy and help protect the climate Visit http www energystar gov or http www energystar gov powermanagement for more information regarding the ENERGY STAR Program NOTE This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment ROHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet ROHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process NOTE Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES Product a
88. ed a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as hard disks Compare disc See also hard disk disk drive The device that reads and writes information and programs on external media or hard disk It rotates the disk at high speed past one or more read write heads 68 Glossary document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the
89. ees 39 Using the computer for the first time 008 39 Setting Up YOUF SOTTWALE ceceeceeceeeeeeeees 40 Registering your computer with Toshiba 40 Adding optional external CeVICeS ccceeeeeees 40 Adding memory Optional cceceeeeseeeeee 41 Recovering the Internal Storage Drive 41 Recovering to out of box state recommended recovery method 42 Recovering without changing the internal storage drive partitions 45 Recovering to a custom size partition 47 Creating recovery media ccccccecseesseeeeeee 50 Restoring from recovery Media cccceeee 52 Erasing the Internal Storage Drive c cee 54 Checking the internal storage drive Operating status ccc cescssessssessstseeseeeseees 56 Installing drivers and applications 56 Using the touch pad eciciteencasccactentednisdersndssendeslacs 57 Adjusting touch pad settings cccceeeee 60 Disabling or enabling the touch pad 61 Scrolling with the touch pad cccceeeeeeeees 61 Control buttons cciacs5 ca nhsscivecionsttaddecsicssecncadonents 61 Connecting an external CeVICE cccccceeeeeeeeee 62 Using external display devices cccceeeeeeeees 62 Selecting video CableS cccccccceeecseseeees 62 Connecting an HDMI compatible television or display device cece 6
90. en and how to start and set up ConfigFree For more detailed information on setting up and using ConfigFree see the Help File included in the application Starting ConfigFree To start ConfigFree be sure the computer has a wired or wireless connection Then perform any of the following steps A Click the Start button and in the Search field type ConfigFree In the list that appears above click on your selection Double click the ConfigFree icon gt in the notification area Z Click the ConfigFree icon gt in the notification area and then click the desired utility NOTE If your computer is not connected to a network the ConfigFree icon in the notification area is displayed with an X ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Utilities 25 ConfigFree Status of wired and wireless connections Wireless Connection band a b g etc Status of Wireless Connection switch Pay ConfigFree Connectivity Doctor o x TOSHI
91. er becomes thinner or fatter the recognition success rate may be lowered The fingerprint for each finger is different and unique Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check sliding position see illustration below Sample Illustration Aligning the finger on the reader Utiliti TOSHIBA eco se 1 21 Fingerprint reader limitations The fingerprint reader compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints Ww A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user TOSHIBA does not guarantee that this fingerprint recognition technology will be error free TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility TOSHIBA eco Utility The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To access the TOSHIBA e
92. er keys Typing with the character keys is very much like typing on a typewriter except that The space bar creates a space character instead of just passing over an area of the page The lowercase letter 1 el and the number 1 are not interchangeable Learning the Basics 69 Starting a program The uppercase letter O and the number 0 are not interchangeable Cirl Fn and Alt keys CTRL ALT Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard FI F2 F3 Fh EJ EJ E E Sample Illustration Function keys F F FP JEJEJ Ed p 0 0 FFs Bao F1 through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example Fn F9 turns the touch pad ON OFF For more information see Hot key functions on page 150 Special Windows keys Windows key Application key Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Ap
93. ernment In addition Toshiba s recycling initiatives include recycling programs events and consumer promotions For details please visit us toshiba com green 86 Mobile Computing Traveling tips Notice regarding CR coin cell batteries applicable to California U S A only Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Traveling tips The environmental precautions listed in Selecting a place to work on page 28 also apply while traveling amp Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com FZ TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray equipment will not harm your computer NOTE Before using your computer aboard an aircraft make sure the Wireless antenna is OFF if your computer has wireless LAN capability NOTE To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys TOSHIBA Cards on page 148 Chapter 4 Exploring Your Comp
94. es Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or s In any other environment where the risk of interference to other devices or services is perceived or identified as harmful Tf you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits Nevertheless the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna s used for this transmitter must not be co located or operatin
95. f the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address I typed in Make sure you separated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later 32 If Something Goes Wrong Fixing a problem with Device Manager The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To access the Windows operating system Help and Support 1 Click the Start button and in the Search field type Help and Support In the list that appears above click on your selection Or press F1 The Help and Support window appears 2 Then do one or both of the following K In the Search programs and files field type in the topic for which you need help and follow the on screen instructions Click one of the options listed in the window and then follow the on screen instructions You can connect to Support Online by clicking the Ask
96. g Select this category to configure which security options you want to use when your system resumes from Sleep or Hibernation om Screen Saver Set up what you want your system to do when it comes back from the Windows screen saver KZ Setting for resuming from sleep or hibernation Set up what you want your system to do when it resumes from Sleep or Hibernation KZ Setting for closing the lid Set up what you want your system to do when the display panel is closed or re opened TPM Settings Select this category to set up the Trusted Platform Module available on certain models TPM State Verify whether the TPM is enabled or disabled w EFS Setting Verify the Encrypted File System settings PSD Setting Configure or check a Personal Secure Drive BitLocker State Verify whether Windows BitLocker drive encryption is enabled or disabled Others Select this category to check the status of other security features K Windows Security Center Check the status of Windows Security Center options Advanced Select this category to check advanced security options available on certain models K Wireless Key Logon Configure your computer to allow a Bluetooth compatible cell phone to send an unlock code Utilities 09 TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer Refer to the on
97. g in conjunction with any other antenna or transmitter 6 Canada Industry Canada IC This device complies with RSS 210 of Industry Canada CAUTION The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique regu m me s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil c
98. ge drive and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media It is strongly recommended that you create recovery media before using your system for the first time See Creating recovery media on page 50 and Restoring from recovery media on page 52 NOTE e During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor e The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 54 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows Backup or another backup program For more information see Backing up your wor
99. hat to do the first time you use your computer Please read the safety instruction information on the Quick Start document that shipped with your computer carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from 7 Dust moisture and direct sunlight 28 Getting Started 29 Selecting a place to work gt Ww a Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemicals Keeping yourself comfortable This section provides information for setting up your work environment and tips for
100. he Fn key twice to lock P Automatic reset Unrstick the Fn key if the keyboard i Cancel Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click the Start button and in the Search field type Accessibility In the list that appears above click on your selection or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the Use Fn StickyKey box 3 Puta check mark next to the desired option 4 Click OK 8 Utilities Trusted Platform Module TPM Trusted Platform Module TPM NOTE This section only applies to systems with TPM Your TOSHIBA computer includes the TPM Trusted Platform Module which is a security encryption device for your system s internal storage drive TPM is already included on your system but needs to be installed and enabled using the following procedures To install TPM 1 Launch the TOSHIBA Application Installer and install Infineon Trusted Platform Module Utility 2 Follow the onscreen instruction 3 Restart the computer 4 Follow the onscreen instruction For further information on how to set up and use this utility refer to the Infineon TPM Trusted Platform Module Installation Guide Fingerprint Authentication Utility Available on certain models The fingerprint authentication utility can be used to replace the keyboard based user password authentication system when booti
101. he TOSHIBA Password Utility window appears 4 Click Delete A pop up screen appears asking for a password 5 Enter the password then click OK A message displays confirming that the password has been deleted 6 Click OK to exit Using a user password A user password provides instant password and power on password protection Setting a user password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password ina location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access the computer To register a password for the power on password functions 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears 2 On the left side click the Secure tab Utilities 05 Setting passwords Aa 3 Click the User Password icon aS The TOSHIBA Password Utility window appears A tu TOSHIBA Password Utility TOSHIBA User Password a This tab lets you set conditions for User Password User Password Owner String Sample Image TOSHIBA Password Utility window 4 Click Set Enter your password and then enter it again to verify Click Set Click OK if you want to save the password to a te
102. he remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery 2 Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off If you have Hibernation mode enabled the default the computer copies the details of your open programs and files to the internal storage drive before shutting down Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off To change the default notification settings 1 Click the Start button and in the Search field type Power Options In the list that appears above click on your selection The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 80 Mobile Com
103. ides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related Your computer has two memory module slots Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider S TECHNICAL NOTE You must have at least one memory module installed for the computer to work wh Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adaptor or power cord cable will neither power the computer nor recharge the batteries Here are some typical problems and how to solve them The AC power light does not come on when you plug in the AC adaptor and power cord cable Make sure the AC adaptor and power cord cable are firmly plugged into both the wall outlet and the computer If the AC power light still does not come on check that the wall outlet is working properly by plugging in a lamp or other appliance 3 A If Something Goes Wrong Keyboard problems The AC adaptor and power cord cable wor
104. ight is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95A 30 If Something Goes Wrong The Windows operating system is not working 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adaptor must match the input specifications of the computer 3 If the specifications do not match locate and use the AC adaptor that shipped with your computer If the specifications do match contact Toshiba See Contacting Toshiba on page 146 The Windows operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example 1 The operating system fails to start after the initial startup appears Z Ww The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may have
105. in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start and then All Programs The Windows operating system displays the All Programs menu which lists programs and program groups If your program is listed go to step 3 otherwise continue with step 2 NOTE If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list Learning the Basics T1 Saving your work 2 Click the program group in this example Accessories The Accessories menu is displayed 3 Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing When you turn off the computer using the Sleep or Hibernate commands your work should be there when you resume Many programs offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back up all the files you create in case something happens to your computer You can back up your files to different types
106. ing the battery Toshiba will not be responsible for any product damage data loss service or part replacement made necessary by improper installation of a new battery WARNING the computer is leaking or its case is cracked put on protective gloves to handle it Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions WARNING Computer warning indicators gt Always immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the computer if you observe any of the following conditions gt Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks gt Smoke lt Other unusual event during use such as abnormal sound Do not expose the computer to fire The battery could explode Do not turn on the computer s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data Mobile Computing 85 Disposing of your computer Maintaining your battery Fully discharging your battery will allow better accuracy of the battery meter To fully discharge your battery Periodically disconnect the computer from a power source and operate it on battery power
107. interests you Use the table of contents and the index to find specific information 26 Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and icons highlight these instructions as follows AINA Indicates an imminently hazardous situation which if not avoided will result in death or serious injury AWARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage NOTE Provides important information Other icons used Additional icons highlight other helpful or educational information 5 TECHNICAL NOTE This icon indicates technical information about A the computer 7 yaa HINT This icon indicates helpful hints and tips a DEFINITION This icon indicates the definition of a term used in the text A Introduction 27 Other documentation Your computer s features and specifications Certain computer chassis are designed to accommodate all possible
108. itten Click Yes to continue TOSHIBA Recovery Wizard TOSHIBA Sample Image Warning screen Getting Started 49 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Please select an option Recovery of Factory Default Software Recover to out of box state Erase the hard disk Delete all the data and partitions from your hard drive Cre Cema Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition lt Recovery of Factory Default Software gt Please select a recovery method Recover to out of box state Recover without changing the hard drive partitions Recover to a custom size partition coa rea comm Sample Image Recovery of Factory Default Software screen 7 Use the on screen arrow buttons in The size of drive C field to set the partition size 8 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your 50 Getting Started Recovering the Internal Storage Drive work to external media before proceeding see Backing up your work on page 71 9 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has
109. k on page 71 Recovering to out of box state recommended recovery method CAUTION Recovering an internal storage drive to its out of box state deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 71 NOTE During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the original factory image returning the computer to its out of box state using the utilities stored on your computer s Getting Started 43 Recovering the Internal Storage Drive internal storage drive or using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To recover the original factory image using the utilities on your computer s internal storage drive 1 2 TOSHIBA Recovery Wizard Make sure the computer is turned off Press and hold the 0 zero key on your keyboard while powering on the computer If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewri
110. k correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The system may be too hot or too cold to charge properly If you think this is the probable cause let the system reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adaptor and power cord cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 81 Have you added a device such as an ExpressCard or memory module that takes its power from the battery Is your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these conditions affect how long the charge lasts After a period of time the battery will lose its ability to
111. l storage drive you can check its status as follows 1 Click Start button and in the Search field type Computer Management In the list that appears above click on your selection Select Manage Click Disk Management Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Getting Started 57 Checking the internal storage drive operating status Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications You can use the touch pad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once O D000 OUD OOUU GouU ODUOUOOOUOUUOUOUUOUO OOOO OOO0Q0O0UUUU UOOOOOUOTOOODUL OOOO Il JOO I OL los
112. le the computer is turned off S TECHNICAL NOTE Depending on your system the RTC battery may only charge while the computer is turned on wh Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes SAUTION Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging the main battery The battery needs to be charged before you can use it to power the computer To charge the main battery plug the computer into a live electrical outlet The battery charges whether the computer is on or off TECHNICAL NOTE The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications features and devices Your computer s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge 16 Mobile Computing Running the computer on battery power The battery may not start charging immediately under the following conditions K The battery is extremely hot or cold
113. leep Utility NOTE s When USB Sleep and Charge function is set to Enabled USB bus power DC 5V will be supplied to the compatible port even when the power of the computer is turned OFF USB bus power DC 5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC 5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use If USB Sleep and Charge is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function Using the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there i
114. less otherwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured controller A device that controls the transfer of data from a computer to a peripheral device and vice versa For example disk drives monitors keyboards and printers all require controllers CPU See Central Processing Unit CPU Glossary 6 CPU cache A section of very fast memory residing between the CPU and the computer s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor An on screen symbol usually a flashing vertical line that indicates the position where characters will appear when you enter data default tThe setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program call
115. levision or display device for more information Your computer will automatically detect the external display device Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB monitor port on the side of the computer 3 Connect the device s power cable to a live electrical outlet Turn on the external device Your computer will automatically detect the external display device NOTE To locate your RGB port please refer to your Quick Start document NOTE In the future you can change the display settings by pressing Fn F5 or by configuring the display properties settings The quickest way to change the settings is to use the display hot key Fn F5 1 Press Fn and F5 simultaneously NOTE To configure your display select the output configuration option by pressing Fn F5 Depending upon the type and number of external display devices connected to your computer your available display options will vary but will include some or all of the following 64 Getting Started Customizing your computer s settings Built in display only Built in display and external monitor simultaneously External monitor only Built in display and TV or other e
116. limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more than one charging mode the charging mode you should select depends on the USB device you want to charge For example Auto Mode which is the default mode will charge a wide variety of digital audio players If your device does not charge in Auto Mode try using Alternate Mode To select a different charging mode use the Power supply mode drop down list in the utility TOSHIBA Sleep Utility TOSHIBA Sleep Utility The Sleep Utility allows you to use advanced features m the computer is in standby sleep mode hibernation mode and shutdown stai ru Enable Sleep and Charge Sleep and Charge can supply USB power to the USB port when the compu uer mrih standby sleep mode hibernation mode or E 4 shutdown Power supply mode futo Mode Defeulf iv Enable under Battery Mode Lower limit of remaining battery life 10 g 100 Current status of remaining battery life Default Help OK Cancel Apply Sample Image TOSHIBA Sleep Utility screen Utiliti 1 1 6 ae Button Support NOTE With certain external devices the USB Sleep and Cha
117. line Help documentation within the application for additional help NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have This is normal and does not indicate a problem To use the TOSHIBA PC Diagnostic Tool utility 1 Click the Start button and in the Search field type PC Diagnostic Tool In the list that appears above click on your selection or click the PC Diagnostic Tool icon in the Aa Protect amp Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab lt 0 TOSHIBA PC Diagnostic Tool Se E Mi NETWORK S4buse Pence Manages Varm Seved Rew Serer Rouh Hop Oma l Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appears to the left of the device NOTE Click the plus and minus symbols to expand and collapse the categories 4 Click Start Diagnostics when you are ready to begin the tests NOTE Due to the installed audio enhancement software the sound test will come out from both speakers 0 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings To access the Mouse utility 1 Click the Start button and in the Search field type Mouse In the list that appears above click on your selection or click the P Mouse icon in the Optimize
118. loring Your Computer s Features 8 Exploring the desktop CO gt TECHNICAL NOTE If you delete a large number of files or very large files from the internal storage drive there may be insufficient space available in the Recycle Bin to hold these files In this case Windows will prompt you to either permanently delete the file s or cancel the deletion s lf you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help NOTE If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to iM Xd Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activity and shut down the computer NOTE Whenever a procedure in this User s Guide instructs you to click Start it means that you should click the Start button Taskbar Each time you open a program a button associated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or
119. m performance 75 power plans selecting power plan options 81 using a hot key 82 power saving options 80 precautions safety 33 problem solving contacting Toshiba 146 Startup options 130 program starting 69 program starting from Start menu 70 projector connecting 63 R real time clock RTC battery 75 recording sounds 91 recovery checking internal storage drive operating status 56 creating recovery media 41 50 erasing internal storage drive 54 installing drivers and applications 56 internal storage drive 41 out of box state 42 restoring from recovery media 52 to custom size partition 47 without changing drive partitions 45 recycle bin icon 88 registering computer 40 restore points troubleshooting 141 restoring your work 71 running computer on battery power 74 Index 181 S safety computer 86 disposing of your computer 85 icons 26 precautions 33 safety precautions battery 84 saving files 71 Search programs and files field starting a program 70 selecting a place to work 28 power plan options 81 video cables 62 setting low battery notifications 79 setting up AC adaptor 36 adding memory optional 41 communications 90 computer 36 software Setup Wizard 40 work environment 28 settings customize computer settings 64 display output 63 Sleep mode hot key 154 software Setup Wizard 40 software program starting 69 starting from Start menu 70 sounds recording 91 speakers using external 92 start button 8
120. matically create backup files You may also be able to recover lost data using utility software Consult your network administrator 38 If Something Goes Wrong Sound system problems Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Sound system problems No sound is coming from the computer s speakers Adjust the volume control Try pressing Fn Esc to see if volume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your computer The computer emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a basic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician Z Ww If your computer is equipped with an internal Wi Fi
121. me problems may be related to the operating system or the program you are using it is important to investigate other sources Review the troubleshooting information in your operating system documentation K If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information 46 If Something Goes Wrong Other Toshiba Internet Web sites For the detailed specifications for your computer visit support toshiba com Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites toshiba com us toshiba com accessories toshiba com www toshiba ca www toshiba Europe com www toshiba co jp index htm latin toshiba com acclaim toshiba com laptopforums toshiba com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self Service support web site Community disc
122. mfort of your computer environment customers in the United States may visit the United States Department of Labor Occupational Safety amp Getting Started 33 Selecting a place to work Health Administration Web site at osha gov SLTC etools computerworkstations Check list LJ Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard 0O 0O O0 O Are your shoulders relaxed when using a mouse or other optional pointing device E Are your hands and wrists aligned in a comfortable straight posture Are your arms supported in the forearm area not at the wrist Do you hold the mouse or trackball with a loose relaxed hand Do you use a light touch when typing or using the mouse Do you clean your mouse or trackball regularly Is the top of your monitor close to eye level Is the monitor about an arm length away Have you eliminated the glare on the monitor Is the monitor tilted so that it is easy to read DOUeoeOooeooo Do you change postures regularly E Do you take breaks at least once an hour Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage
123. n RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM 174 Glossary Random Access Memory See RAM Read Only Memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A Flash drive is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RGB Red Green Blue monitor A monitor that reproduces all colors by mixing red green and blue light in various combinations RJ11 connector A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See als
124. n battery power y NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring main battery power The computer s main battery light gives you an indication of the main battery s current charge K Ww Glows amber while the main battery is being charged AC adaptor connected K Ww Glows green when the main battery is fully charged K Ww Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet NOTE Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either the battery is malfunctioning or it is not receiving correct input from the AC power supply 78 Mobile Computing Monitoring main battery power HINT Be careful not to confuse the
125. n twice in rapid Sample Illustration Tap twice to open succession Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control C button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Click the secondary right hand control button Getting Started Checking the internal storage drive operating status 09 To Scroll vertically Do the following Slide your finger along the right edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Scroll horizontally Slide your finger along the bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Scroll continuously 1 Circular scrolling 4 Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the touch pad as described above Without lifting your finger from the touch pad start moving your finger in a circular motion on the touch pad To scroll in the opposite direction reverse the direction of the circular motion To stop scrolling lift your finger off of the touch pad To enable circular scrolling click on the Mouse icon in the Optimize tab of Toshiba Assist Click the Device Settings tab and then click on Settings Double click on Serolling
126. nal speakers Recording sounds You may record sounds using the computer s internal microphone or by connecting an optional external microphone Using a microphone 1 If you want to use an external microphone connect it to the computer 2 Click the Start button and in the Search field type Sound Recorder In the list that appears above click on your selection Start Recording 0 00 00 Start Recording Stop Recording button Sample Image Sound Recorder screen 92 Exploring Your Computer s Features Using the Web Camera 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers A CAUTION Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or h
127. nd your computer against loss theft or viral attack 14 Mobile Computing Rumning the computer on battery power EasyGuard Connect to help users establish a reliable wired or wireless connection effortlessly and quickly EasyGuard Optimize to enable users to customize system settings to be more productive Toshiba EasyGuard technology comprises a number of features some of which may or may not be available on a particular Toshiba computer depending on the model selected See easyguard toshiba com for detailed information Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides power when you are away from an AC outlet You can recharge it many times Battery Notice Battery life rating is for comparison purposes only and does not indicate the battery life that will be obtained by any individual user Actual battery life may vary considerably from specifications depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system s battery life under any conditions other than the specific test settings Recharge time varies depending on usage Ba
128. ng up The fingerprint authentication utility can also be used for user logon The user s fingerprint is read if the system recognizes the fingerprint the user is automatically logged on Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility Click the Start button and in the Search field type Fingerprint Utility For information on enrolling fingerprints and using the utility please refer to your online help file Utilities 9 Fingerprint Authentication Utility NOTE It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment The Fingerprint practice tutorial shows how to achieve the highest quality fingerprint samples If you choose to use this utility it is strongly recommended that you delete your fingerprint template data before transferring ownership or disposing of your computer Otherwise personal information and or proprietary information on the internal storage drive may be viewed by a third party For details on how to delete the fingerprint dat
129. ng only use the Mouse Properties option in the Windows Control Panel Scrolling with the touch pad There are two active regions on the touch pad that allow you to scroll as you would with any wheel device on a mouse or trackball To scroll vertically run your finger up or down along the right edge of the touch pad To scroll horizontally run your finger along the bottom edge of the touch pad This feature can be disabled or changed in the Mouse Properties dialog box Control buttons When a step instructs you to click or choose an item move the cursor to the item then press and release the primary left hand button To double click press the primary button twice in rapid succession The primary button usually corresponds to the left mouse button The function of the secondary right hand button depends on the program you are using It usually corresponds to the right mouse button right clicking Check your program s documentation to determine whether it uses the right mouse button 62 Getting Started Connecting an external device Connecting an external device NOTE Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software 2
130. o BIOS memory Compare RAM Secure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially over a single channel On your computer the serial port provides a serial interface between the computer and an appropriate device Compare parallel Glossary 15 j shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see also hard disk Solid state drives hold a large amount of information and are used for storage of programs and data Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again system prompt The symbol in the MS DOS operating system generally a drive letter followed by a grea
131. om fr pour la proc dure a suivre Italia License required for indoor use Use with outdoor installations not allowed E necessaria la concessione ministeriale anche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor gebruik met buitenantennes Neem contact op met verkoper voor juiste procedure Europe Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150 5250 MHz 5250 5350 MHz 5470 5725 MHz Countries Channels 36 40 44 Channels 52 56 60 Channels 100 104 108 112 48 64 116 120 124 128 132 136 140 Indoor Only Indoor Only Indoor Outdoor Austria O x x Belgium France O O x Switzerland Liechtenstein Denmark Finland O O O Germany Greece Treland Italy Luxembourg Netherlands Norway Portugal Sweden UK Iceland Spain O O O O allowed x forbidden K 2 To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4 GHz and 5 GHz channel limitations apply The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies as listed above the user must cease operating the Wireless LAN at that location and c
132. ommended by Toshiba is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s ports Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions s This device may not cause harmful interference s This device must accept any interference received including interference that may cause undesired operation Contact Toshiba s Support Website at support toshiba com Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision A B G as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance CAUTION Bluctoottf and Wireless LAN devices operate within
133. on beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator NOTE To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys TOSHIBA Cards on page 148 Exploring Your Computer s Features 01 Exploring audio features NOTE When the Wireless antenna is ON the wireless indicator light p will be lit For help with common Wi Fi networking problems see Wireless networking problems on page 138 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports Accessing a network To access a network connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or exter
134. on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key NOTE Since the system is a quick booting system you must press the keys immediately after pressing the power button 112 Utilities TOSHIBA Hardware Setup 0 e CPU Allows you to enable or disable CPU frequency switching modes Dynamically Switchable This mode is the default setting for your computer and automatically changes the processing frequency and decreases voltage depending on the power source AC Power lIf your computer is connected to the AC adaptor the CPU frequency mode is set to high for faster processing Battery Power lIf your computer is running on battery power the CPU frequency mode is set to low for slower processing Switching the CPU to low allows you to conserve power and extend the operating time of your battery Always Low Sets the CPU speed to low when using either the battery or the AC adaptor Display Allows you to change various default settings for the built in display NOTE Ww Ww e Ww KZ Ww Ww When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press Fn F5 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to acce
135. onsult the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country This device must not be operated in ad hoc mode using channels in the 5 GHz bands in the European Community Ad hoc mode provides a direct 12 K communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Bluetooth Wireless Technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest
136. or private usage outside buildings across public grounds over more than 300m For registration and license please contact IBPT BIPT Voor priv gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of licentie kunt u contact opnemen met BIPT Dans le cas d une utilisation priv e l ext rieur d un b timent au dessus d un espace public aucun enregistrement n est n cessaire pour une distance de moins de 300m Pour une distance sup rieure 300m un enregistrement aupr s de IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit H ndler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http www art telecom fr for applicable procedures to follow 11 Bande de fr quence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent tre utilis s endroits ext rieur en France Vous pouvez contacter l Autorit de R gulation des T l communications http www art telec
137. ouches or taps on the touch pad may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touch pad so that it does not respond to touch or button presses while you type See Disabling or enabling the touch pad on page 61 Disable the tapping feature If you disable tapping only you can still use the touch pad s control buttons and move the pointer by sliding your finger on the touch pad Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure Getting Started 61 Checking the internal storage drive operating status NOTE Touch pad setting options vary by computer model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please visit support toshiba com Disabling or enabling the touch pad The touch pad is enabled by default To enable disable the touch pad do one of the following Press the touch pad ON OFF Q button Available on certain models Press Fn F9 For more information see Disabling or enabling the touch pad on page 159 K Ww NOTE Alternately you can disable only the tapping feature If you disable tapping only you can still use the touch pad s control buttons and move the pointer by sliding your finger on the touch pad To disable tappi
138. ountry or region You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows Control Panel Doing so will automatically delete all collected information from the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply ConfigFree NOTE All references to Bluetooth in this section are applicable only if Bluetooth is available on your system ConfigFree is a set of utilities that makes it easy to control communication devices and network connections ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks NOTE For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following om Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems 2 4 Utilities ConfigFree with your computer For more information see Connectivity Doctor on page 124 Z Profile Settings The Profiles utility lets you switch between network configurations For more information see Profile Settings on page 125 Getting Started This section contains information about the ConfigFree main scre
139. p mode If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 79 If you are running on battery power it is recommended that you do not leave the computer in Sleep mode for long periods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Changing the main battery on page 84 The AC power light is blinking If the AC power light is blinking try the following steps 1 Connect the AC adaptor to a different power outlet preferably in a different room If the computer starts normally there may be a problem with the AC outlet itself or the voltage level available from it 2 Verify that the AC adaptor is the correct unit for your computer model The computer may not be able to start from an AC adaptor that is rated for less current amperage than the computer requires even if the rated voltage is correct and the plug fits correctly in the DC IN socket The labels on the bottom of the computer and the AC adaptor show the specifications for voltage V and current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery l
140. partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 71 If you have created other partitions for example a D drive those partitions will remain intact and any information on them will not be affected NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To recover using the utilities on your computer s internal storage drive 1 2 Make sure the computer is turned off Press and hold the 0 zero key on your keyboard while powering on the computer If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 46 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten Click Yes to continue
141. password User password TOSHIBA Assist You can easily access Help and Service Category Contents Fa CONNECT w a pa Supervisor User TOSHIBA password password Security Assist SECURE PROTECT amp FIX ol OPTIMIZE You can keep your computer more secure Web site Help Sample Image TOSHIBA Assist window Secure tab Utilities TOSHIBA Assist 99 Protect amp Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA Assist You can easily access Help and Service Category Contents F CONNECT 1 PC Diagnostic J SECURE Tool fA PROTECT amp FIX ol OPTIMIZE You can protect your computer and easily fix it Sample Image TOSHIBA Assist window Protect amp Fix tab Utiliti 1 00 TOSHIBA Assist Optimize The features available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility wal TOSHIBA TOSHIBA Assist You can easily access Help and Service Category Contents Fd CONNECT P 4 4 wri Gu Mose Accessibilty TOSHMA TOSHMA TOSHIMAF ce TOSHIBA D Ri JAR Button Suppor H SECURE A i PROTECT amp FIX TOSHIRA Eco Upiey OPTIMIZE You can optimae your computer Sample Image TOSHIBA Assis
142. perform at maximum capacity and will need to be replaced This is normal for all batteries For more information on maintaining battery power see Changing the main battery on page 84 Keyboard problems NOTE To capture a print screen of the entire screen press the Fn PRTSC key To capture only the active window displayed press Fn ALT while simultaneously pressing the PRTSC key If Something Goes Wrong Display problems 1 39 If while typing strange things happen or nothing happens the problem may be related to the keyboard itself You have connected an external keyboard and the operating system displays one or more keyboard error messages You may need to update your keyboard driver Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instant password feature by pressing Fn and F1 simultaneously If you have registered a password press any key type the password and press Enter If no password is registered press any key The screen reactivates and allows you to continue working If you are using the built in screen make sure the di
143. plication key Has a similar function as the secondary mouse button Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer 70 Learning the Basics Starting a program If you prefer to open the program first you have four options You can Use the Search programs and files field in the Start menu Double click the icon for the program on your desktop Use the Start menu The next two sections explain how to start a program from the Start menu and the Search programs and files field Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click the Start button to display the Start menu The Search programs and files field appears at the bottom of the Start menu Default Programs Search programs and files field Help and Support All Programs Shut down gt Sample Image Search programs and files field in Start menu 2 Start typing the program s name wordpad in the Search programs and files field As you type all matching files and programs are displayed in a separate window 3 Inthe search results window click WordPad under Programs Starting a program from the Start menu When you install a program the operating system usually puts an icon
144. pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An external device that supports hot swapping and fast data transfer Very useful in storing and transferring large files executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extension external device
145. ps saves energy by the setings recommended by TOSHIBA TOSHIBA eco Unity Show addoonal plans Sample Image Windows Power Options window 2 Select an appropriate plan for your work environment or create your own custom plan 3 Click Create a power plan in the left pane to set up a new plan NOTE To edit a plan or to edit advanced settings continue to the following steps 4 Click Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 82 Mobile Computing Monitoring main battery power 5 Click Change advanced power settings to access settings for battery notification levels internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using a hot key to set the Power Plan You may use a hot key to set the Power Plan To set the Power Plan 1 Press Fn and F2 simultaneously to display the Power Plan hot key card F2 Power Plan e la Balanced Sample Image Power Plan hot key card 2 While continuing to press Fn press F2 until you select the desired
146. ptions Z Keyboard Backlight Sample Image Keyboard backlight options To enable the keyboard backlight select To disable the keyboard backlight select To enable the keyboard backlight timer select 52 Hot Keys TOSHIBA Cards Hot key functions Lock Instant security or Fn Fy This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select The Fn F1 hot key function activates instant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer Hot Keys TOSHIBA Cards Hot key functions 1 59 Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans F2 Power Plan e Balanced Sample Image Power Plan options Cycle through the power plans then select the desired power plan Hot Keys TOSHIBA Card 154 Hot key fimctions i Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode Selecting this Card or pressing the hot key displays the following op
147. puting Monitoring main battery power 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Advanced settings gt Select the power plan that you want to customize and P then choose settings that reflect how you want your computer to manage power 8 Change settings that are currently unavailable Balanced Active z B Battery a Critical battery action On battery 10 Plugged in 10 Critical battery level Low battery notification Low battery action Reserve battery level Restore plan defaults a Sample Image Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive optical disc drive or other optional devices e Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you turn off the computer and turn it back on again s Use the Windows power saving option plans These power saving option
148. r To set a supervisor password 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click the Secure tab Ja 3 Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility window appears hu TOSHIBA Password Utility User Password Supervisor Password ar This tab lets you set conditions for Supervisor Password Supervisor Password User Policy TOSHIBA Antitheft Protection Timer Supervisor Password is required prior to set up Antitheft Protection Timer Sample Image Supervisor Password Utility window 4 Click Set A pop up screen appears asking for a password 5 Enter your password and then enter it again to verify 6 Click Set 7 Click OK if you want to save the password to a text file or external media of your choice or click Cancel to continue without saving the password to a text file 0 4 Utilities Setting passwords 8 Shut down the system to complete the process Deleting a supervisor password To delete a supervisor password 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click the Secure tab Ss 3 Click the Supervisor Password icon The Supervisor Password tab of t
149. r cord cable 38 power source 37 cooling fan adequate ventilation 35 customize computer settings 64 D data entire system backup troubleshooting 142 desktop creating new icon 88 exploring the 87 icons 88 recycle bin 88 standard features 88 Windows operating system 87 Device Manager fixing a problem 132 disabling touch pad 61 159 display troubleshooting 136 display devices external 62 display output settings 63 display external adjusting 64 disposal information 16 disposing of your computer 85 double click 61 E EasyGuard 73 eco Utility button 83 enabling touch pad 61 159 eSATA troubleshooting 145 exploring desktop 87 external display device HDMI Out port 62 RGB monitor port 62 external display adjusting 64 F files Index 79 backing up 67 71 restore 71 saving 71 fingerprint authentication 118 Fingerprint Authentication Utility using 118 function keys 69 H headphones using 92 Help and Support troubleshooting 132 Hibernation mode hot key 155 hot key decrease speaker volume 160 disabling or enabling the touch pad 159 disabling or enabling wireless devices 158 display brightness 157 Hibernation mode 155 increase speaker volume 160 keyboard backlight 151 keyboard overlays 160 Lock Instant security 152 Output Display switch 156 power plan 153 Sleep mode 154 using to set a power plan 82 volume mute 150 zoom 160 zoom in 160 zoom out 160 Hot Key Cards 148
150. r toshiba com or by clicking the Start button and in the Search field type Registration In the list that appears above click on your selection Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty NOTE To register online you must be connected to the Internet Adding optional external devices NOTE Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 40 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 41 amp Connect external devices see Connecting an external device on page 62 Getting Started At Adding memory optional Connect an external monitor see When the touch pad is disabled the touch pad primary and secondary buttons will also be disabled Using external display devices on page 62 Adding memory optional Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data Contact the location you purchased the computer at for more information on adding memory to your computer Toshiba will not be responsible for any product damage data loss service or part replacement made necessary by improper installation of a memory module
151. rant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant s In addition bright background light and or shadows may prevent a registrant from being recognized correctly If recognition fails log on to your computer using your Windows password TOSHIBA does not guarantee that the face recognition utility technology will be completely secure or error free TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility Utilities TOSHIBA Security nite 1 07 TOSHIBA Security Assist f The TOSHIBA Security Assist Utility acts as a command center where you can set up various passwords or other security features and see how these features can be used with each other to increase security even further or to simplify the ways that you protect your system To open TOSHIBA Security Assist Click the Start button and in the Search field type Security Assist In the list that appears above click on your selection or click the Security Assist icon in the Secure tab of TOSHIBA Assist
152. rge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device TOSHIBA Button Support TOSHIBA Button Support allows you to customize the system control buttons These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the Start button and in the Search field type Button Pt Support or click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears r a TOBA Betton Support Sample Image TOSHIBA Button Support screen 2 Under Button Name select the button whose function is to be customized Make the desired selections Click Close Utilities TOSHIBA iea 1 1 TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required Using Accessibility lets you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function 4 TOSHIBA Accessibility os TOSHIBA Setting for Fn StickyKey Use Frn StickyKey if you want to create Fn key combinations by pressing one key at a time Use Fr StickpKey U Options Press t
153. rning the Basics This chapter gives some computing tips and provides important information about basic features Computing tips 2 Save your work frequently Your work stays in the computer s temporary memory until you save it to the internal storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 71 for further information qaa HINT Some programs have an automatic save feature that can be ce activated This feature saves your file to the internal storage drive at gt J preset intervals See your software documentation for details Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your internal storage drive suddenly fails you will lose all the data on it unless you have a separate backup copy For more information see Data and system configuration backup in the Windows operating system on page 141 68 Learning the Basics Using the keyboard Use Error checking and Disk Defragmenter regularly to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or do
154. s a current overflow of the external device connected to the compatible port USB bus power DC 5V supply may be stopped for safety reasons When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for compatible port In that case if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 attach the mouse or keyboard to it The USB Wakeup function will now work but the USB Sleep and Charge function will be disabled WARNING Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Utilities 5 TOSHIBA Sleep Utility Enabling Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function To enable this function select the Enable USB Sleep and Charge check box in the utility To disable this function de select the check box You can also control whether charging takes place when the computer is running on battery power To do so select or de select the Enable under Battery Mode check box in the utility If you enable charging when the computer is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Lower
155. s control the way in which the computer is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Mobile Computing 81 Monitoring main battery power Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 Click the Start button and in the Search field type Power Options In the list that appears above click on your selection The Windows Power Options window appears Contret Panel Home Select a power plan Requives pacsword on makeup Power plans can help you maximise Jcenguter s performance or conserve energy Mate a plan active by selecting or choote a plan and exrtemice by changing as power sings alle mate abaut pss Choose what the powerbutton plang does Cheove what closing the id Plans showa on the battery meter does Malanced recommended Change plan settings Create power plan Automatically balances pertormance weit energy conaumpticn on capable hardware 1 Choose when totum off the duplay eo hange pion settings Change when the computer slee
156. s incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Right click in a blank area of the Windows desktop 2 Click Personalize and then Display 3 Adjust the screen resolution and or color quality 4 Click OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power If Something Goes Wrong 37 Disk or storag
157. s the one you want before overwriting the existing file Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 146 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling Toshiba s energy saver design 13 Your computer enters a low power suspension mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Your computer contains Toshiba EasyGuard The Toshiba EasyGuard technology is made up of four foundational elements that incorporate hardware and software innovations into various Toshiba computers that address the most common security reliability and connectivity issues faced by computer users EasyGuard Protect and Fix to fortify vital information and vulnerable components against the stress and hazards mobile computers face every day K Ww EasyGuard Secure to defend your data a
158. se Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than 13 optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth Wireless Technology and Your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization Thes
159. sk default gateway DNS server and WINS server settings Personal firewall settings for Internet connections Bluetooth Security Level for example high or medium 126 Utilities ConfigFree Enable UAC User Account Control setting To create a profile Click the gt icon in the notification area Move the pointer to Profiles Click Open Settings The ConfigFree Profile Settings window appears I TOSHIBA f Profile Settings os Confirm settings and status of your communication devices below J Profile Settings Detail i LAN Local Area Network Not Available ASQ Wireless LAN Not Available Dial up Wireless WAN Not Available Bluetooth Not Available W Appi Close D a Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve Others may require help from your network administrator or the manufacturer of the software program This chapter aims to help you solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations
160. splay priority is not set for an external monitor To do this press Fn and F5 simultaneously once If this does not correct the problem press Fn and F5 simultaneously again to return the display priority to its previous setting HINT Holding the Fn key and pressing the F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on K7 Ww Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the external monitor s Press Fn and F5 simultaneously to make sure the display priority is not set for the built in screen 36 If Something Goes Wrong Display problems The screen does not look correct You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Personalize This opens the Personalization window Choose a theme for your desktop background under Colors Sounds and Screen Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type i
161. ss the wake on keyboard function LAN Allows you to set networking functions SATA Allows you to set conditions for the eSATA port available on certain models USB Allows you to enable or disable USB Legacy Emulation Utilities 3 TOSHIBA Sleep Utility TOSHIBA Sleep Utility This utility displays whether the USB Sleep and Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function It also displays the remaining battery capacity Starting the TOSHIBA Sleep Utility Click the Start button and in the Search field type Sleep Utility In the list that appears above click on your selection USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device 114 Utilities TOSHIBA S
162. stors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power 40 Getting Started Registering your computer with Toshiba When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Setting up your software CAUTION When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely NOTE The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your computer the Setup Wizard guides you through steps to set up your software Follow the on screen instructions Registering your computer with Toshiba Product registration is strongly recommended and allows Toshiba to send you periodic updates announcements and special offers applicable to your product Product registration can be completed by either visiting the Toshiba Website at registe
163. t window Optimize tab Utilities 01 TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection 2 Click Next Toshiba Application and Driver Installer TOSHIBA eave ee oF add software that was mot part Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process 02 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files When you set a password you must enter the password before you can work on your computer again TOSHIBA supports several types of passwords on your computer An instant password Secures your open programs and files when leaving the computer temporarily NOTE You need to have created a password for your Windows account to use an instant password Ww A power on password Prevents unauthorized users from starting the computer Ww A supervisor p
164. tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories K gt Buttons KZ kod Pointers K2 Ww Pointer Options CZ Hardware Advanced You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK KZ Utiliti TOSHIBA Hardware oa 1 1 1 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows operating system To access it Click the Start button and in the Search field type HWSetup In the list that appears above click on your selection or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist The TOSHIBA HWSetup screen appears TOSHIBA Keyboard USB SATA LAN Advanced General Display l CPU l Boot Setting TOSHIBA HW Setup program allows you to configure your computer Setup BIOS Version 0 70 12 16 2010 EC Version 0 80 Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Advanced Allows you to enable disable the ports and features on your computer gt oO Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power
165. te all data and partitions from the hard disk This option deletes all of the data on the internal storage drive without overwriting the drive K Delete all partitions and overwrite all sectors on the hard disk This option deletes all data and then overwrites the entire internal storage drive for security purposes This process may take several hours depending on the size of your internal storage drive lt Erase the hard disk gt Please select the deletion method gt Delete all data and partitions from the hard disk Delete all partitions and overwrite all sectors on the hard disk This process may take several hours depending on the size of your hard drive ceea near comm Sample Image Erase the hard disk screen 4 Click Next A confirmation message displays reminding you that all data on the internal storage drive will be lost Be sure you have saved your work to external media see Backing up your work on page 71 and created recovery media see Creating recovery media on page 50 before proceeding Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased Press any key on the keyboard to restart the computer 56 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your interna
166. tebook display should be tilted so that the image on the screen is clear 30 Getting Started Selecting a place to work Avoid glare position the notebook so that light sources lamps or windows do not shine or reflect directly into your eyes Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forward and balanced over your torso Adjust the font size of text on your screen to make viewing comfortable Rest your eyes periodically by focusing on objects that are farther away Using the notebook with an external keyboard mouse or monitor Top of monitor screen at _ _ _ _ eye level or slightly below eye level Keep your head level facing forward Keep your keyboard centered in front of you and close to elbow level Use a light touch on keyboard and keep mci your wrists straight when typing Relax your shoulders Adjust the chair back to provide comfortable back Keep backs of your knees support slightly away from chair to avoid pressure points behind the knee or under the thigh Keep your
167. tem disk online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Home Basic and Windows 7 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the parallel port provides a parallel communications interface between the computer and an appropriate device Most modern printers are parallel Compare serial Glossary 73 password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for
168. ter Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 71 NOTE During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for 48 Getting Started Recovering the Internal Storage Drive the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 52 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewr
169. ter than sign indicating where users are to enter commands TFT display See active matrix display Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management 76 Glossary W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet Index A AC adaptor 36 AC power 75 AC power light 36 accessing network 91 adding
170. th the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the user s guides provided with your computer as well as the manuals that come with the programs and devices you purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals If Something Goes Wrong At Develop good computing habits Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which
171. that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA LLC See www mpegla com Computer Recycling Information As part of a commitment to people and the future Toshiba promotes the efficient use of resources by working to achieve our zero waste to landfill goal at all our production sites In addition to our existing waste reduction and recycling policies Toshiba is strongly committed to reducing electronic waste In order to ensure efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba branded program Non working Toshiba computers can be mailed back for free recycling For additional details please visit us toshiba com recycle Contents AAEM OM cee ce ely sche ccracazzcaaataedazeacatachcactencasanssaemszare
172. they were installed 3 If you selected Choose a different restore point in step 2 select the restore point you want to use and then click Next 4 Verify that the restore point you selected is the correct one If it is not click Back to return to the previous step 5 Close all programs and save all open files 6 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data Fortunately the Windows operating system offers a convenient way to back up your computer or just your important files to optical disc drives or hard drives An external hard drive is recommended in case the internal storage drive fails No additional software is required Most of the optical disc drives built into recent Toshiba portable computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available If Something Goes Wrong
173. tions or Fn fB Erm Sample Image Sleep options To enable Sleep mode select po To cancel select Hot Keys TOSHIBA Cards Hot key functions 1 29 Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode If Hibernation mode is disabled this hot key will not respond Selecting this Card or pressing the hot key displays the following options F4 Hibemate gt Sample Image Hibernation options To enable Hibernation mode select To cancel select 56 Hot Keys TOSHIBA Cards Hot key functions Output Display switch This TOSHIBA Card or hot key cycles through the power on display options only the first option is available when you do not have an external monitor attached the last option is available only if you are in Extended Display Mode NOTE Depending the type and number of external display devices connected to your computer and turned on your available display options will vary but will include some or all of the following CZ Built in display only KZ lt Built in display and external monitor simultaneously Z Ww External monitor only Z Ww Built in display and TV or other external video device e Ww TV or other external video device KZ kod External monitor and TV KZ Ww Built in display and external monitor extended mode Built in display and TV extended mode
174. tions or control system parameters such as the battery save mode 2 A key or combination of keys that activates a memory resident program hot swapping tThe ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web K keyboard shortcut A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse L L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache Glossary T1 LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with
175. to the computer Avoid prolonged physical contact with the underside or surface of the computer 34 Getting Started Selecting a place to work WARNING Never allow any liquids to spill into any part of your computer and never expose the computer to rain water seawater or moisture Exposure to liquid or moisture can cause electric shock or fire resulting in damage or serious injury If any of these eventualities should accidentally occur immediately 1 Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center ACAUTION Avoid prolonged physical contact with the underside or surface of the computer gt Computer base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Today s performance computers generate heat under normal operating conditions as a function of system activity Avoid extended contact between the computer base or palm rest and your skin Under certain operating conditions such prolonged contact between the computer base or palm rest and your skin may result in skin irritation and or heat injury Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your l
176. ts K Ww Type lightly K Ww Learn the keyboard shortcuts for your applications You will be more productive K Ww Use the pointing device e g touch pad or tablet pen whichever is available with your notebook computer or other optional pointing devices like mouse or trackball with a comfortable hand posture Avoid awkward hand postures or high gripping force It is helpful to change the type of pointing device that you use on a regular basis to avoid working in just one hand posture Taking breaks and varying tasks Change they way you work so that you are not stuck in the same posture for long periods of time Some people find it comfortable to occasionally stand while using the notebook To do this properly the notebook needs to be on an elevated surface Make sure you follow the Good Working Posture points mentioned above while working 32 Getting Started Selecting a place to work Take short strategically spaced rest breaks to avoid eye strain and body fatigue For example stand up and walk around or stretch for a few minutes every hour Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline amp If stress at work is affecting your health try to identify the sources of the stress and evaluate ways to reduce the stress Mobile computing tips When using the notebook at airports on airplanes or trains or at meetings
177. ts per second See also bits per second Blu ray Disc BD Offering more storage capacity than DVDs the format was developed to allow for more data storage and to enable recording and playback of high definition video HD BIOS Basic Input Output System Basic instructions stored in read only memory ROM containing the information the computer needs to check hardware and load the operating system when you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal storage drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter disk drives and ports It is the pathway through which data flows from one device to another See also bus speed frontside
178. tten Click Yes to continue TOSHIBA Sample Image Warning screen 44 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Recovery of Factory Default Sofware Recover to out of box state Erase the hard disk Delete all the data and partitions from your hard drive ree come Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state lt Recovery of Factory Default Software gt Please select a recovery method Recover to out of box state Recover without changing the hard drive partitions Recover to a custom size partition ca Jh no coro Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 71 Getting Started 45 Recovering the Internal Storage Drive 9 Click Next to begin the recovery When the process is complete a message displays indicating that the internal storage drive has been recovered Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive
179. ttery may not charge while the computer is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 85 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replicator if applicable to your system for an extended period more than a month the battery may fail to retain a charge This may shorten the life of the battery and may cause the battery meter to be inaccurate Mobile Computing T Running the computer on battery power on NOTE For optimum optical media performance it is recommended that you play DVDs while running the computer on AC power For more information about Windows power plans see Power Plans on page 81 The computer also has an internal real time clock RTC battery The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information It maintains this information for up to a month whi
180. until the battery fully discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery has at least five minutes of operating time continue operating until the battery is fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow green and the battery light should glow amber to indicate that the battery is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord cable 5 Charge the battery until the battery light glows green Disposing of your computer A WARNING Never attempt to dispose of a computer by burning or by throwing it into a fire and never allow exposure to a heating apparatus e g microwave oven Heat can cause a computer to explode and or release caustic liquid both which may possibly cause Serious injury Discard this computer in accordance with applicable laws and regulations Disposal of this product may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local gov
181. usiness applications etc are working correctly and verify that important devices are still functioning 6 For each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working 1 K Ww KZ Ww e Ww Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the 4 icon USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge Utility to check if the feature is disabled and to enable it if necessary For more information see Enabling Disabling USB Sleep and Charge on page 115 Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility if your computer provides more than one charging mode For more information see Power supply mode settings on page 115 If you are attempting to charge a device without an AC adaptor connected to the computer the computer s battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted Lower the limit in the TOSHIBA Sleep Utility to enable charging at the current battery power level or if battery power is running low or is depleted connect the AC adaptor to your computer If Something Goes Wrong 45 Ifyou need further assistance
182. ussion forums for Toshiba laptop users If Something Goes Wrong 47 Toshiba s worldwide offices Toshiba s worldwide offices Australia Canada Toshiba Australia Pty Limited Toshiba Canada Ltd 84 92 Talavera Road 191 McNabb Street North Ryde NSW 2113 Markham Ontario Sydney L3R 8H2 Australia Canada France Germany Toshiba Syst mes France S A Toshiba Europe GmbH 7 Rue Amp re B P 131 Leibnizstra e 2 92800 Puteaux C dex D 93055 Regensburg France Germany Italy Japan Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 Agrate Brianza Milano Italy Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Spain Toshiba Information Systems Espa a S A Parque Empresarial San Fernando Edificio Europa la Planta Escalera A 28831 Madrid San Fernando de Henares Spain United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Mexico Toshiba de M xico S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom The Rest of Europe Toshiba Europe I E GmbH Hammfeld
183. uter s Features In this chapter you will explore some of the special features of your computer Exploring the desktop The desktop is the launching pad for everything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system g 88 Exploring Your Computer s Features Exploring the desktop Finding your way around the desktop Your computer s desktop includes several standard features icons Start button taskbar notification area and background pattern Icons ij amp TOSHIBA Leading tanovation gt gt gt Start button Taskbar Notification area Sample Image Windows operating system desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin Exp
184. window you open You can use these buttons to quickly switch between the programs or windows 90 Exploring Your Computer s Features Setting up for communications To make a program or window the currently active one click the associated taskbar button Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears Typical tasks in the notification area are Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate across the telephone lines with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN Broadband connection etc o Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system may come with an optional wireless LAN module This is a technology that expands wireless communicati
185. wnload from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both NOTE The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the keyboard Your computer s keyboard contains character keys control keys function keys and special Windows keys ESC Fi F2 B F4 B F6 F7 F8 F9 F10 P F12 PAUSI oJ GEGEE OO GOO Ae ie a ee amp BACK 4 6 e HOME 1 E a 5 us 8 a 2 3 4 SPACE Who iw fe ue NMN OVP Ve UP OUT Mirco Meo a s les ll 1 caps OU HA D F G H J K L 4 g enter lt pcow LocK wo a e eona lt gt 1 JJ DUNO E el sof L m CTRL FN ALT ALT B em L J Onc Sample Illustration Keyboard Charact
186. working comfortably throughout the day Computer user comfort recommendations Good Working Posture gt Ww K Ww gt Ww K Ww K Ww Ww Adjust your chair height your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Adjust the chair arm rests they should be about the same height as the keyboard and comfortably support your arms allowing your shoulders to relax When using the keyboard it should be centered in front of you The keyboard and pointing device should be close to your elbow level The keyboard should be flat so that your wrists are straight when typing However if the notebook is on a work surface that is above your elbow height you may need to slope the notebook to keep your wrists straight Work with relaxed shoulders When typing keep your wrists straight and try not to rest your wrists on the notebook Support your arms on your forearm area The forearms can be supported by the chair arm supports or the desk surface The no
187. xt file or external media of your choice or click Cancel to continue without saving the password to a text file 8 Click OK to exit NN A Deleting a user password To cancel the power on password function and delete the user password 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears On the left side click the Secure tab Click the User Password icon Click Delete Follow the on screen instructions to remove the user password n A U N NOTE This will remove the user password only 06 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility This utility provides another way to log on to your computer NOTE For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords To ensure the security of your system use your established Windows passwords to log on Please refer to the online help file to learn more about this utility and what it offers K2 Ww Setting up a Face Recognition account Ww Registering a user image Ww Updating a user image Z Ww Changing a user image K2 Ww Deleting a user image Ww Configuring Settings Ww Authentication Functions Please note that some changes to the likeness of a regist
188. xternal video device TV or other external video device External monitor and TV Built in display and external monitor extended mode Built in display and TV extended mode External monitor and TV extended mode Swap Switch primary display between internal display and external monitor when using extended desktop oeoo Sample Image Display options window 2 Release the Fn and F5 keys Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Customizing your computer s settings There are several ways in which you can customize your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 81 There are additional custom settings you can choose See Utilities on page 95 Getting Started 6 Caring for your computer Sg Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your battery on page 84 NOTE Please handle your computer carefully to avoid scratching or damaging the surface Cleaning the

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