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Toshiba GL-1010 Fax Machine User Manual

1. 55 Fax Driver Properties Send page with send To list entry 56 Fax Driver Properties Send page 57 Fax Driver Properties CoverSheets page 58 Fax Driver Properties Sender Information page 59 Fax Driver Properties Send page indicating Send Now 60 Schedule Time dialog 60 GL DocMon 61 GL DocMon Fax page 62 Twain Folder Setting Dialog 64 Twain Select Folder 65 Twain Acquire Dialog 65 TopAccess Fax Jobs page 68 TopAccess Fax Page 69 GL Fax Address Book 73 Add
2. 59 Send Fax 61 Managing Faxes 61 Using GL DocMon 61 Deleting Fax Jobs Using GL DocMon 62 Retrieving Routed Fax Documents TWAIN 63 Scanner Selection 63 Retrieval 63 Retrieving Routed Fax Documents File 66 Retrieving Routed Fax Documents TopAccessComposer 67 Retrieving Routed Fax Documents Email 67 Retrieving Routed Fax Documents iFax 67 Using TopAccess 67 Deleting Fax Jobs Using TopAccess 68 GL FAX ADDRESS BOOK 71 Overview 72 Running the GL Fax Address Book 72 Navigating the Interface
3. 18 Supplemental References 20 Quick Start Guide 20 8 GL 1010 Network Fax Operator s Guide GL 1010 Administrator s Guide 20 GL 1010 Operator s Guide Basic 20 GL 1010 TopAccessComposer Operator s Guide 20 GL 1010 Scan Operator s Guide option 20 Application Specific Online Help 21 OVERVIEW 23 An Integrated Solution 23 Features and Functions 24 Functional Highlights 24 Software Components 24 Fax Driver 24 Address Book Viewer 24 INSTALLATION
4. 85 Exporting Entries 86 GLOSSARY OF TERMS 87 INDEX 95 10 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 11 LIST OF FIGURES InstallShield Setup window 26 e STUDIO GL 1010 Fax Client CD ROM InstallShield window 27 Uninstall Wizard 33 Fax Driver Properties Send Tab 38 Fax Driver Properties Contact Properties dialog 40 Fax Driver Properties Cover Sheet Tab 41 Fax Driver Properties Send Tab 42 Print Dialog Microsoft Word 53 Fax Driver Properties Send tab 53 Fax Driver Properties Send page 54 New Contact dialog
5. 25 Installing the Software 26 Overview 26 Installing the GL Fax Driver 26 CD Installation 26 Add Printer Installation 29 Install Drivers from TopAccess 32 Uninstalling Client Software 32 SETUP 35 What are Fax Properties 36 Printer Versus Document Print Properties 36 Setting Fax Properties 37 Accessing Fax Properties 37 Send Properties 37 Paper Size Conversions 39 Contact Properties 39 Cover
6. 72 Access Using Toshiba GL 1010 Program Group 72 Access Using Print Properties 72 Navigating the Address Book 73 Managing Your Private Address Book 74 Adding Contact Entries 74 Copying Contacts from an Address Book 76 Modifying Contact Properties 77 Creating Groups 78 Adding Contacts to Groups 78 Removing a Member from a Group 81 Removing a Specific Contact or Group from the Toshiba e STUDIO28 45 GL Address Book 82 Copying and Pasting 82 Finding an Entry in the Address Book 83 Sorting Address Book Entries 84 Importing or Exporting Address Book Database Entries 85 Importing Entries
7. 11 LIST OF TABLES 13 PREFACE 15 Introduction 16 Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system 16 Intended Audience 16 Who Should Read This Guide 16 This guide is not intended for digital copier service technicians or operators For information on using and maintaining the TOSHIBA e STUDIO28 35 45 digital copier refer to the Toshiba Operator s Manual for Copying Functions or contact your Toshiba authorized dealer for support 16 Scope 16 Using this Guide 17 Styles and Conventions 17 Manual Organization 18 Terms and Concepts
8. Document Name The document name will be automati cally determined for you at the time of reception 8 Click Select It is possible to override the GL 1010 mailbox by editing or creating a mailbox from the copier front panel that has the same number In this case the copier mailbox will take control over the fax job with the defined sub address and the mailbox in the controller is ignored A user can assign a password to each GL 1010 mailbox if needed This password is for the protection of the GL 1010 mailbox but does not apply to a fax job s sender specified password This means that even if the sender specified password of a fax job does not match the GL 1010 mailbox password the GL 1010 Network Fax Operator s Guide 49 job is not rejected and treated as a normal inbound fax job Mailboxes with a password are shown with a lock icon By default the system has two predefined mailboxes For jobs without a sub address shown as Undefined For jobs with an unknown or undefined sub address shown as Unregistered These system mailboxes cannot be deleted but their properties except the mailbox number can be edited Using these special mailboxes users can process any fax jobs routed to the GL 1010 without having to create any other mailboxes 50 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 51 4 FAXING This chapter includes step by step procedures for printing t
9. 17 Terms and Concepts Defined 18 Definition of Common Terms 87 14 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 15 PREFACE The GL 1010 Network Fax Operator s Guide provides detailed instructions for installing setting up and using Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system With this option installed you can perform the following functions Fax electronic documents from your workstation Use the GL Fax Driver installed on your workstation to manage faxes select recipients and send electronic documents from your desktop Use the GL Fax Address Book installed on your workstation to manage recipient information This preface introduces fax functionality and defines the scope and audience of this guide 16 GL 1010 Network Fax Operator s Guide INTRODUCTION Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system Congratulations on purchasing Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system Both products incorporate the latest in state of the art digital and computer technology When the Fax and Address Book software is installed the digital copier becomes a all inclusive network printer with remote LAN and fax capability The e STUDIO GL 1010 Electronic Document Processing
10. 39 W Walk up functions defined 19 98 GL 1010 Network Fax Operator s
11. The To list box contains the list of recipients When a contact is selected and the Add button is clicked the contact is moved to the To recipients list Selecting a group in the left pane without 38 GL 1010 Network Fax Operator s Guide selecting any individual member of the group in the right then clicking the Add button will add the selected group with all of it s members to the To list Using the Send page users can define the fax transmission schedule resolution and page layout department code and setup fax scheduling For further information refer to CHAPTER 4 Faxing from Windows Applications Fax Driver Properties Send Tab The To contains the list of the selected fax recipients Address Book list contains a listing of all the contacts and groups in the Address Book Selecting a contact or member in the list will display the contact or members of the group in the right pane Selected Address Book Data This list contains the people and groups selected from the Address Book Fax resolution options for the fax transmission Delayed Fax allows user to Send Fax Now or Send Fax Later Paper size of the original document Maximum 5 digit department code to identify sending department Orientation of the original document If Send Fax Later is selected the Edit button enables a user to set the scheduled date and time GL 1010 Network Fax Operator s Guide 39 Pape
12. The unique address assigned by the manufacturer of a network interface card Also known as the Media Access Control MAC address HTTP HyperText Transport Protocol The Internet standard that supports information exchange on the World Wide Web WWW HTTP provides users with transparent access to the Internet Image overlay Image Overlays are independent document files which can contain text graphics charts tables or any other document element that are merged with another document during printing IP Internet Protocol The IP part of the TCP IP communications protocol IP implements the network layer layer 3 of the protocol which contains a network address and is used to route a message to a different network or subnetwork IP accepts packets from the layer 4 transport protocol TCP or UDP adds its own header to it and delivers a Datagram to the layer 2 data link protocol It may also break the packet into fragments to support the maximum transmission unit MTU of the network Definition of Common Terms Term Definition 90 GL 1010 Network Fax Operator s Guide IPX Internetwork Packet Exchange A NetWare communications protocol used to route messages from one node to another IPX packets include network addresses and can be routed from one network to another Jobs Log The Jobs Log contains a historic record of the jobs submitted to the GL 1010 The information for each job includes the document name size
13. sometimes referred to simply as controller or device Local Operations Those operations that affect the GL 1010 or TOSHIBA e STUDIO28 35 45 functionality and are performed on the physical device usually from the copier s LCD touch screen An example of local operation is changing the IP address of the GL 1010 from the TCP IP Setting LCD touch screen Network Printing Printing from a Windows Macintosh or Unix client workstation to the GL 1010 with the output produced on the connected TOSHIBA e STUDIO28 35 45 Fax Driver A software component that enables application programs to interact with the fax software without the application programs having to concern themselves with the specific fax requirements Delayed Fax A fax job type that allows user to schedule their transmission of the job for a future date and time Walk up functions Those operations performed from the control panel of the TOSHIBA e STUDIO28 35 45 This includes standard copy functions as well as network print monitoring and management functions Terms and Concepts Defined Term Definition 20 GL 1010 Network Fax Operator s Guide SUPPLEMENTAL REFERENCES Quick Start Guide The purpose of this guide is to introduce users to the GL 1010 product summarize installation and operational procedures and describe system requirements and specifications A printed copy of this manual ships with the GL 1010 GL 1010 Administrator s Gui
14. New Contact Properties 3 Select a Prefix as Blank Dr Mr Mrs Miss Ms 4 Enter the First Name and Last Name fields 5 Select a Suffix as Blank Jr M D Sr II III IV 6 Select a name display or type one of your own in the Display field 76 GL 1010 Network Fax Operator s Guide Prefix First Last Suffix Prefix Last First Suffix Prefix Last First Suffix 7 Type the Company and Department Name for the recipient 8 Type the required Fax Number for the recipient Acceptable field entries are 0 1 2 3 4 5 6 7 8 9 space and comma 9 Type the Email Address for the recipient 10 Optionally Click the check box to enable the Sub Address and Password fields and enter a Sub Address and or Password If you do not click the check box the fields will be grayed out If you enable the Sub Address and Password fields you must enter either a sub address a password or both Enter a fax sub address to route or forward a fax to a specific user or fax inbox The sub address may consist of numbers between 0 and 9 pound signs and asterisks The maximum length for sub addresses is 20 characters Enter a value such as a return fax number The password may consist of numbers between 0 and 9 pound signs and asterisks The maximum length for the password is 20 characters 11 Optionally type any pertinent notes or descripti
15. System and GL Fax Address Book software distinguishes it from other network faxing or addressing solutions providing easy to use fully comprehensive solutions Workgroups will enjoy the ability to exploit almost limitless capabilities of the digital copier INTENDED AUDIENCE Who Should Read This Guide This guide the GL 1010 Network Fax Operator s Guide is intended for people using the GL Fax and Address Book optional features It provides detailed instructions on configuring and using the GL fax software and Address Book Editor This guide is not intended for digital copier service technicians or operators For information on using and maintaining the TOSHIBA e STUDIO28 35 45 digital copier refer to the Toshiba Operator s Manual for Copying Functions or contact your Toshiba authorized dealer for support Scope This guide assumes that users are familiar with the software applications they are using to create their documents for printing Document setup or application specific printing functions are not covered in this manual GL 1010 Network Fax Operator s Guide 17 USING THIS GUIDE Styles and Conventions This guide employs several typographic styles to visually convey information The following table illustrates the styles used and defines the conditions in which they are used Styles and Conventions Used in this Guide STYLE USAGE DESCRIPTION EXAMPLE BOLD SANS SERIF FONT ALL CAPS Copier hard keys P
16. Toshiba Address Book This utility allows you to manage recipients of the GL s fax select and view fax recipients from the Address Book as well as recipient fax numbers and other contact information Additionally GL Fax Address Book Viewer allows you import or export address book data to or from other address book programs NOTE Faxing hard copy documents must be performed as a walk up function from the digital copier s control panel GL 1010 Network Fax Operator s Guide 25 2 INSTALLATION This chapter includes procedures for installing software required to enable the fax printing and online address books for the digital copier It is recommended that you read these instructions in their entirety before beginning the installation process 26 GL 1010 Network Fax Operator s Guide INSTALLING THE SOFTWARE Overview Before you can begin utilizing the Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 systemyou must install the software using the e STUDIO GL 1010 Fax Client CD ROM provided You will use the InstallShield client software setup process This section describes several ways to add Fax Driver to user s workstations Prior to installing the GL Fax and Address Book Editor software the administrator must install specific hardware and configure the fax options Only authorized users can modify the device Installing the GL Fax Driver CD Installation 1 Insert the e STUDIO GL 1010 Fax Clie
17. date and time stamp and status The Jobs Log can be filtered to limit the number of jobs listed to specific types of jobs LCF Large Capacity Feeder A special paper feeding unit that can hold a large amount of standard Letter or A4 sized paper LPD Line printer daemon A print management program that runs on a host such as a Unix machine MAC Media Access Control The unique address assigned by the manufacturer of a network interface card Magazine Sort See Booklet Mode Manual Feeder A special paper input unit which can be used to feed a single special paper such as envelope thick paper etc for print job Also called the Stack Feed Bypass Media Paper type For example bond transparencies labels are all different media types Message Log The Message Log contains a historic record of errors and warnings that occurred on the GL 1010 or the copier The information for each message includes the date subsystem and message severity The Message Log can be filtered to limit the number of messages listed to specific criteria MFP Multi function peripheral Hardware that combines several functions into one unit for example the combination fax copier printer and scanner NDPS Novell Distributed Print Services simplifies the process of setting up administering and troubleshooting Novell printing by migrating away from queue based printing toward a more plug in and print paradigm NDPS Gateway In order for
18. list in the Send page to create a final fax GL 1010 Network Fax Operator s Guide 41 cover sheet Users can select what to include on the cover sheet such as sender or recipient information For further information refer to CHAPTER 4 Faxing from Windows Applications Fax Driver Properties Cover Sheet Tab To include a cover sheet with a fax the user selects a cover sheet type from the drop down menu Subject line to be printed on the cover sheet Message to be printed on the cover sheet To include the sender information on the cover sheet the user will select this check box To include the recipient information on the cover sheet the user will select this check box and the check boxes for the desired information to be included To include a reference number on the cover sheet the user will check this checkbox and enter the reference number in the text box 42 GL 1010 Network Fax Operator s Guide Sender Properties The Sender Information page allows users the ability to enter the sender s personal information to be displayed on outbound faxes For further information refer to CHAPTER 4 Faxing from Windows Applications Fax Driver Properties Send Tab NOTE This information will only be displayed on the cover page if Sender Information is selected on the Cover Sheet page The sender information entered here will display on the fax cover sheet GL 1010 Network Fax Operator s Guide 43 SE
19. network operating systems such as LAN Manager LAN Server Windows for Workgroups Windows 95 Windows 98 Windows Me Windows NT Windows 2000 and Windows XP It formalizes the transport frame that was never standardized in NetBIOS and adds additional functions NetWare A network operating system from Novell based on a client server architecture Clients log onto one or more file servers which provide network services such as Email printing and storage Network Printing Printing from a Windows Macintosh or Unix client workstation to the GL 1010 with the output produced on the connected Toshiba digital copier NFS Network File System A Unix networking protocol that allows files and printers to be shared across the network NIC Network Interface Card A printed circuit board that is installed in both client personal computers or workstations and server machines to control the exchange of data between them N up This term refers to the number of page images printed on one sheet of paper For example if you want to print slides or web pages you might use the N up feature to print up to 16 pages on one sheet of paper Also called Multiple Pages Per Sheet printing Definition of Common Terms Term Definition 92 GL 1010 Network Fax Operator s Guide Orientation Orientation refers to the direction a document is laid out on a page A Portrait orientation produces a vertical page layout i e the page height is grea
20. non NDPS aware printers such as the GL 1010 to operate within the NDPS model a proprietary gateway must be installed and configured on the network The Toshiba NDPS Gateway is distributed on the e STUDIO GL 1010 Admin CD ROM Definition of Common Terms Term Definition GL 1010 Network Fax Operator s Guide 91 NDS NetWare Directory Service NDS maintains a hierarchical database of information about the network resources within a global enterprise including networks users subgroups servers volumes and printers Unlike the bindery which was the directory service in NetWare 3 x NDS users log onto the network as a whole not a specific server and NDS determines their access rights NDS Context The container or organizational unit that contains the print server object Print queue and device objects can be located anywhere within the NDS tree but the HP JetDirect print server needs to be configured to use the fully qualified print server object name Select this text box and type the NDS context NDS Tree Name Refers to the name of the organizational tree used by your network This name is normally found in the Net cfg file located with your MS DOS Vlm exe program or from within the Nwuser exe program that runs under Windows Click the down arrow in this box and select the appropriate tree name NetBEUI NetBIOS Enhanced User Interface Pronounced net booey it is an enhanced version of the NetBIOS protocol used by
21. not ship transmit directly or indirectly the Software including any copies of the Software or any technical data contained in the Software or its media or any direct product thereof to any country or destination prohibited by the United States Government This license shall be governed by the laws of Japan or at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement the laws of the Country designated from time to time by the relevant Supplier of TTEC If any provision or portion of this Agreement shall be found to be illegal invalid or unenforceable the remaining provisions or portions shall remain in full force and effect YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT TOSHIBA TEC Corporation 2 4 1 Shibakoen Minato ku Tokyo 105 8524 Japan TRADEMARKS Ethernet is a trademark of US Xerox Corporation The official name of Windows 95 is Microsoft Windows 95 Operating System The official name of Windows 98 is Microsoft Windows 98 Operating System The official name of Windows Me is Microsoft Windows Me Op
22. printer and click OK 7 Follow the Add Printer Wizard as prompted until you are notified that the fax driver has been installed successfully In Windows 95 98 Me 2000 XP In Windows NT Specify the Network Path or queue name of the GL 1010 For example lt device name gt dssc Alternately click Browse to navigate the network and locate the GL 1010 printer Enter the Printer Name or select a printer from the list of Shared Printers NOTE Depending on which driver you want to install the GL 1010 printer names are as follows lt device name gt dssc lt device name gt GL_pcl6 lt device name gt GL_ps NOTE If the Add Printer Wizard detects previously installed driver software you will be prompted to either keep or replace the existing driver If the controller software has been recently updated it is recommended that you replace the driver Otherwise keep the existing driver GL 1010 Network Fax Operator s Guide 31 The new fax driver now appears in the Windows Printers folder 32 GL 1010 Network Fax Operator s Guide Install Drivers from TopAccess If the system administrator has uploaded software to the controller users can install the software on their workstations 1 Click the Install Software link at the bottom of the screen 2 Click the Fax Driver link 3 Check the boxes of the software components to install 4 Click Install Uninstalling Client Software 1 If
23. to use the Software on a single System Any copies of the Software shall be subject to the conditions of this Agreement You may not nor cause or permit any third party to modify adapt merge translate reverse compile reverse assemble or reverse engineer the Software You may not use the Software except in accordance with this license No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers Source code of the Software is not licensed to you You will be held legally responsible for any copyright infringement unauthorized transfer reproduction or use of the Software or its documentation TERM This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement Upon termination you agree to destroy all copies of the Software and its documentation You may terminate this license at any time by destroying the Software and its documentation and all copies DISCLAIMER OF WARRANTY This Software is provided AS IS without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose title and non infringement TTEC and its suppliers disclaim any warranty relating to the quality and performance of the Software If the Software proves defective You and not TTEC or its suppliers shall be responsible for the entire cost of all ne
24. to view and delete fax jobs For further information on GL DocMon installation and configuration refer to the GL 1010 Operator s Guide Basic 1 Right click on the GL DocMon taskbar icon to access the taskbar menu 2 Select TOSHIBA e STUDIO28 45 GL FAX GL DocMon 3 Select DocMon 62 GL 1010 Network Fax Operator s Guide 4 From the Device Status window select the Fax tab GL DocMon Fax page 5 You can view the Document name Status Owner number of Pages Size and the Submitted date and time For more details on using GL DocMon choose Contents and Index from the applications Help menu to access online Help Deleting Fax Jobs Using GL DocMon 1 Right click on the GL DocMon taskbar icon to access the taskbar menu 2 Select TOSHIBA e STUDIO28 45 GL FAX 3 Select DocMon 4 Click the Fax tab from the Device Status Window 5 In the list box click the job to be deleted You can only delete jobs that you originally submitted 6 Click Document in the menu bar 7 From the drop down menu select Cancel GL 1010 Network Fax Operator s Guide 63 Retrieving Routed Fax Documents TWAIN When routed fax data is saved on the controller it can be retrieved by using a TWAIN compliant software application For example purposes the Imaging for Windows application a Windows 95 98 Me 2000 accessory is used in the following steps Some applications that support TWAIN formats may not work w
25. Book NOTE You can add fax recipients to the send To list that are not currently listed in the Address Book by selecting the New button For further information refer to CHAPTER 4 Adding New Recipient 56 GL 1010 Network Fax Operator s Guide 4 When you have finished click OK to add the contact to the recipient To list Fax Driver Properties Send page with send To list entry Removing Recipients If you inadvertently added a fax recipient to the send To list you can easily remove them 1 From the Send page select the recipient for which you wish to remove from the recipient To List 2 Click the Remove button The person will be removed from the fax transmission GL 1010 Network Fax Operator s Guide 57 Setting Fax Resolution Page Size and Orientation You can set the various fax properties when you prepare a fax to be sent 1 From the Send page set the fax properties as desired Fax Driver Properties Send page Preparing the Cover sheet You can choose to send a cover sheet with your fax transmission The cover sheet is merged with the recipient To list data to create a final fax cover sheet You can select what to include on the cover sheet such as sender or recipient information 1 Choose Print from the File menu 2 Click Properties Fax resolution options for the fax transmission Options Standard 200X100 dpi Fine 200X200 dpi Super Fine 200X400
26. GL 1010 Network Fax Operator s Guide Version 1 3 4 Your guide to using the Network Fax option with your e STUDIO GL 1010 Electronic Document Processing System GL 1010 Network Fax Operator s Guide Your guide to using the Network Fax option with your e STUDIO GL 1010 Electronic Document Processing System END USER SOFTWARE LICENSE AGREEMENT INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY IF YOU DO NOT ACCEPT THESE TERMS YOU MAY NOT INSTALL OR USE THIS SOFTWARE AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT GRANT OF LICENSE This is a legal agreement between you the end user You and TOSHIBA TEC Corporation TTEC and its suppliers This software fonts including their typefaces and related documentation Software is licensed for use with the system CPU on which it was installed System in accordance with the terms contained in this Agreement This Software is proprietary to TTEC and or its suppliers TTEC and its suppliers disclaim responsibility for the installation and or use of this Software and for the results obtained by using this Software You may use one copy of the Software as installed on a single System and may not copy the Software for any reason except as necessary
27. Sheet Properties 40 Sender Properties 42 Setting up mailboxes for incoming fax Routing 43 FAXING 51 Overview 52 Summary of Steps 52 Using the Network Fax Function 52 Preparing Documents for Faxing 52 Faxing from Windows Applications 52 Selecting Recipients 54 Adding New Recipient 55 Removing Recipients 56 Setting Fax Resolution Page Size and Orientation 57 GL 1010 Network Fax Operator s Guide 9 Preparing the Cover sheet 57 Entering Sender Information 59 Scheduling Faxes
28. TTING UP MAILBOXES FOR INCOMING FAX ROUTING In TopAccess you can set up mailboxes for incoming fax routing TopAccess allows you to specify a mailbox number owner comment notification options an email address To set up a mailbox for incoming fax routing 1 Click the FAX tab 2 Click the MAIL BOXES submenu 3 Click New 44 GL 1010 Network Fax Operator s Guide The Mail Box Settings page appears 4 Enter the Box Number required 5 If desired enter the Owner and Comment select notification options and enter an email address 6 Click Next The Agent Settings Page appears NOTE If the mailbox number created exists also in the copier fax the incoming fax will not be routed to the controller GL 1010 Network Fax Operator s Guide 45 7 Select Send to TWAIN Send to File Send to Email Send to iFax or Send to TopAccessComposer from the drop down list Send to TWAIN Nothing to configure Send to File File Format Select the file format from SinglePage TIFF G4 MultiPage TIFF G4 or PDF Destination Destination is pre configured by the admin istrator Depending on the configuration you may have to enter the name of the network folder of your choice or choose from a pre determined folder on the network or the folder in the controller Send to Email To Enter a recipient from the Address Book Subject Select the predefined Subject or enter one of your own From Enter an email address or e
29. ailbox Folder Password Enter the password assigned to a protected TWAIN folder Cancel Cancel folder selection About About GL TWAIN Driver dialog displays Twain Folder Setting Dialog 4 If a password is required for the mailbox the Folder Password field is enabled Enter the 5 digit password in the text box 5 Click OK The document list displays NOTE Refer to the TWAIN Driver online help for further information GL 1010 Network Fax Operator s Guide 65 6 Select the document you want to retrieve from the document list If the document data status is displayed as it is protected Twain Select Folder Document Name Sender NNN where Sender is replaced with the sender s phone number or name if the sender exists in the Fax address book Replacing a fax number with a sender name in address book is controlled by the fax setting NNN is an automatically assigned sequential number Any characters that cannot be used for a file name are replaced with the underscore character _ 7 Click Acquire The Acquire Dialog will display Twain Acquire Dialog 8 Click Yes to remove the file from the folder after retrieval or No to leave the file to be acquired again at a later time The scanned image retrieval begins 9 If a selected document is assigned a password a screen will display prompting you to enter the password 10 To change the folder click the Change Folder button and select a
30. ational the cover sheet A combination of recipient information can be printed by checking the Name Company Department Name or Fax Number check boxes as desired 8 Optionally check the Reference Number check box to include a defined reference number on the cover sheet Type the reference number in the adjacent field Select a cover type to include with a fax transmission GL 1010 Network Fax Operator s Guide 59 Entering Sender Information 1 Choose Print from the File menu 2 Click Properties Fax Driver Properties Sender Information page 3 From the Sender Information page enter the sender information you wish to be displayed on fax cover sheets in the text box The maximum field length is 500 characters Scheduling Faxes It is very important that before any faxes are scheduled the administrator sets the date and time of the GL 1010 to synchronize the controller and copier dates and times This can be done using the TopAccess web utility 1 Choose Print from the File menu 2 Click Properties NOTE Sender information will only be displayed on the cover sheet if Sender Information is selected on the CoverSheet page For further information on cover sheets refer to Preparing the Cover sheet on page 57 60 GL 1010 Network Fax Operator s Guide Fax Driver Properties Send page indicating Send Now 3 From the Send page click the down arrow and select the Send Fax Later option in the Delaye
31. cessary servicing repair or correction TTEC and its suppliers do not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free LIMITATION OF LIABILITY IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES WHETHER IN CONTRACT TORT OR OTHERWISE except personal injury or death resulting from negligence on the part of TTEC or its SUPPLIERS INCLUDING WITHOUT LIMITATION ANY LOST PROFITS LOST DATA LOST SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR FOR THIRD PARTY CLAIMS U S GOVERNMENT RESTRICTED RIGHTS The Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions set forth in subdivision b 3 ii or c i ii of the Rights in Technical Data and Computer Software Clause set forth in 252 227 7013 or 52 227 19 c 2 of the DOD FAR as appropriate Contractor Manufacturer is TOSHIBA TEC Corporation 2 4 1 Shibakoen Minato ku Tokyo 105 8524 Japan GENERAL You may not sublicense lease rent assign or transfer this license or the Software Any attempt to sublicense lease rent assign or transfer any of the rights duties or obligations hereunder is void You agree that you do not intend to and will
32. create and edit contacts in the Toshiba Address Book For further information refer to Adding New Recipient on page 55 NOTE This method is only suggested if you are in the process of sending a fax and you need to add a fax recipient to the send list that is not currently a member of the Toshiba Address Book Otherwise use the program group to access the Address Book Editor GL 1010 Network Fax Operator s Guide 73 NAVIGATING THE ADDRESS BOOK The GL Address Book Editor main window consists of two panes GL Fax Address Book The left hand pane contains a tree structure for the Toshiba Address Book You can expand or collapse to view hide Groups and Contact address book entries 74 GL 1010 Network Fax Operator s Guide Selecting an entry in the left hand pane of the address book displays summary information about the entry in the right hand pane The right hand pane displays non modifiable text only summary information about the currently selected address book entry Address Book MANAGING YOUR PRIVATE ADDRESS BOOK Users can create contact and group entries to the address book that can be accessed from your desktop Adding Contact Entries 1 From the GL Fax Address Book select the Toshiba e STUDIO28 45 GL Address Book Left pane 2 Click New Contact on the tool bar or select File New Contact from the menu GL 1010 Network Fax Operator s Guide 75 The New contact properties window displays
33. cts and groups to be added to the send To list The names listed in the send To list define whom the fax will be sent to The GL 1010 Fax driver include many user configurable properties which are intuitively organized on property pages Printer Versus Document Print Properties Fax properties come in two varieties fax sticky and document sticky That is some properties are specific to the fax device while others pertain only to the document being printed Examples of document print properties include orientation input source and so on There are two ways to set properties through the Window s Printers folder or within the application you are printing from Generally you can set fax attributes and in Windows NT 2000 and Windows XP environments document attributes via the Printers folder You can use Document Defaults Windows NT 4 0 and Printing Preferences Windows 2000 and XP via the Printers folder to set the document attributes and printer attributes By contrast those properties set within an application are document sticky only when you close the application the print properties you set are lost Furthermore some applications allow you to specify attributes that are mirrored by the driver For example most applications allow you to define the page orientation from a Page Setup or similar dialog box Whenever this is the case the application settings defined for the document take precedence over the driver
34. currently available in the Toshiba e STUDIO28 45 GL Address Book The New Member or right pane displays all of the contacts you select to be added to the group Toshiba e STUDIO28 45 GL Address Book list of contacts New Member list Click to add members not currently listed in the address book Click to view or edit a contacts properties 80 GL 1010 Network Fax Operator s Guide 4 To add members to the group select the name from the Toshiba e STUDIO28 45 GL Address Book pane and then click Select gt The contact is moved to the New Member list indicating the selected member is to be added to the group Select Members Dialog 5 To remove members you have added to the New Member pane in error select the contact and then click the lt Remove button 6 To add a contact that is not listed in the Toshiba e STUDIO28 45 GL Address Book click the New Contact button For further information refer to Adding Contact Entries on page 74 GL 1010 Network Fax Operator s Guide 81 7 When you have finished adding members to the group click OK and then click OK once more to save the new settings To return to the Address Book Editor without adding members to the group click Cancel New Group dialog 8 Click OK to save the new settings Removing a Member from a Group 1 From the GL Fax Address Book select the group for which you wish to add members 2 Click Properties on the tool bar or select File Prop
35. d Fax frame The Edit button will become enabled 4 Click the Edit button The Schedule Time dialog will display 5 Enter the scheduled date You can click the Date arrow to display a calendar then allows you to select an date Schedule Time dialog 6 Next enter the time to commence the fax transmission You can use the up and down arrows to assist with setting the time with the proper format 7 When you have finished click OK to save your settings Select the Send Fax Later option The Edit button will become enabled Click to open the Schedule Date dialog NOTE The scheduled date can not be more then one month from the current date If the current month does not have a date like the current date then the date will be set at the last day of the following month For example if the current date is March 31st then the maximum date that can be selected for the scheduled fax is April 30th GL 1010 Network Fax Operator s Guide 61 The scheduled date and time will display on the Send properties page in the Delayed Fax frame Send Fax To send the fax click OK The fax job is sent to the fax driver You can monitor the fax job using GL DocMon or TopAccess For further information refer to these application s online help MANAGING FAXES Using GL DocMon Users can use the GL DocMon application s Fax tab to display the fax jobs that are currently on the GL 1010 controller This page allows the users
36. d setting fax properties Chapter 3 Setup defines what are fax properties and how they and where they are defined Chapter 4 Faxing summarizes the steps required to utilize the GL Fax Driver from printing to the fax driver to selecting fax recipients Chapter 5 GL Fax Address Book summarizes how to use the Toshiba e STUDIO28 45 GL Address Book from adding contacts and groups to importing and exporting address book database information Terms and Concepts The following table defines the key terms and concepts used throughout this guide These definitions apply within the context of this guide they may be used differently by other companies or in other product guides In addition to the terminology defined here refer to the Glossary at the end of this manual which defines even more acronyms and industry terminology Terms and Concepts Defined Term Definition e STUDIO GL 1010 Electronic Document Processing System This system consists of the TOSHIBA e STUDIO28 35 45 digital copier with GL 1010 controller This affords users the convenience of walk up copying and network printing using the same device GL 1010 Network Fax Operator s Guide 19 GL 1010 This component of the e STUDIO GL 1010 Electronic Document Processing System provides network connectivity between the client workstations and the digital copier connected to it The GL 1010 is physically mounted to the TOSHIBA e STUDIO28 35 45 In this guide it is
37. de You can find the pdf version of this guide on the e STUDIO GL 1010 Admin s Client CD ROM It is intended for the network administrator and contains detailed information for installing configuring and troubleshooting your Toshiba GL 1010 GL 1010 Operator s Guide Basic You can find the pdf version of this guide on the e STUDIO GL 1010 Client CD ROM It is intended for the end user and contains detailed information for provides detailed instructions for installing and using the GL 1010 printer drivers and the job monitoring utility GL DocMon to print to Toshiba s e STUDIO GL 1010 Electronic Document Processing System It also describes how to use the web based application TopAccess End User Mode to monitor and manage print jobs on your Toshiba GL 1010 GL 1010 TopAccessComposer Operator s Guide You can find the pdf version of this guide on the e STUDIO GL 1010 Admin s Client CD ROM and on e STUDIO GL 1010 Client CD ROM It contains information on storing managing editing and printing documents using the web based tool TopAccessComposer GL 1010 Scan Operator s Guide option If you have purchased the optional Scan feature you will find that the e STUDIO GL 1010 Scanner Client CD ROM contains a pdf version of this guide This guide contains information on enabling network scanning functionality via the GL 1010 It includes procedures for configuring scan functionality using the GL 1010 Network Fax Operato
38. dpi or Ultra Fine 400x400 dpi Paper size of the original document Options Letter A4 Legal Statement Ledger Folio A3 A5 B4 B5 or Computer For further details on Paper Size and conversions refer to CHAPTER 3 Paper Size Conversions Five digit department code to identify sending department Orientation of the original document Options Portrait or Landscape NOTE If recipient information is selected for inclusion on the cover sheet and if there are more recipients than could be listed on a single page the fax driver will generate as many cover sheets as required to include all the recipients 58 GL 1010 Network Fax Operator s Guide 3 From the Cover Sheet tab select a cover sheet from the drop down list you can select a Standard Business or Professional cover sheet Fax Driver Properties CoverSheets page 4 Enter the subject title to be printed on the cover sheet in the Subject field Maximum field length is 40 characters 5 Enter the message to be printed on the cover sheet in the Message field Maximum field length is 500 characters 6 Optionally check the Sender Information check box to include the sender s information on the cover sheet You must complete the Sender Information tab for this information to be displayed For instructions refer to Entering Sender Information on page 59 7 Optionally check the Recipient s Information check box to include the recipient inform
39. e with the import process check to verify the file format you are importing The file format supported in Comma Delimited CSV format NOTE The time it takes to import a Public Address Book may vary depending on the number of records maintained within the file being imported 86 GL 1010 Network Fax Operator s Guide If one or more records have been skipped during the import process it may be due to one of the following reasons The record already exists Group name contains an invalid character The display name is empty The fax number is empty The fax number is invalid Fax number are restricted to the following set of characters 0 9 space Exporting Entries 1 Select the Toshiba e STUDIO28 45 GL Address Book from the Address Book View Window 2 Click File Export from the menu The Save Exported File As dialog will display Save Exported File As dialog 3 In the Save Exported File as dialog browse for the file location and type the name of your exported address book file 4 Click Ok to begin exporting the file The file will be created in the location indicated GL 1010 Network Fax Operator s Guide 87 GLOSSARY OF TERMS Definition of Common Terms Term Definition ACS Automatic Cassette Switching ADD Auto Duplexing Device A copier component that allows double sided printing and copying standard equipment ADF Auto Document Feeder An accessory that allows a docu
40. erating System The official name of Windows 2000 is Microsoft Windows 2000 Operating System The official name of Windows XP is Microsoft Windows XP Operating System Microsoft Windows Windows NT Windows NT Embedded Runtime Microsoft Internet Explorer and the brand names and product names of other Microsoft products are trademarks of US Microsoft Corporation in the US and other countries Apple AppleTalk Macintosh Mac OS and LaserWriter are trademarks of US Apple Computer Inc in the US and other countries Postscript and Postscript Logo are trademarks of Adobe Systems Incorporated Netscape Navigator is a trademark of Netscape Communications Corporation IBM PC AT and AIX are trademarks of US International Business Machines Corporation NOVELL NetWare and NDS are trademarks of US NOVELL Inc TrueType is a trademark of US Apple Computer Inc Imaging for Windows is a trademark of Eastman Software Inc A Kodak Business Other company names and product names in this manual are the trademarks of their respective companies The technology of Dartcom is used in the scanning process COPYRIGHT Copyright 1999 2002 TOSHIBA TEC Corporation All Rights Reserved GL 1010 Network Fax Operator s Guide 7 TABLE OF CONTENTS TABLE OF CONTENTS 7 LIST OF FIGURES
41. erties from the menu The Group Properties window displays 3 Select the member in the members list that you want to remove from the group 4 Click the Remove button 5 The member is removed from the list Click OK to save your settings 82 GL 1010 Network Fax Operator s Guide Removing a Specific Contact or Group from the Toshiba e STUDIO28 45 GL Address Book 1 To delete an entry right click the folder or name in the Address Book window then select Delete Address Book Viewer 2 A message box displays asking you to confirm the deletion 3 Click Yes to permanently delete the contact or group entry from the Address Book 4 Click No to exit the message box without deleting the entry Copying and Pasting The Copy and Paste menu commands are a feature users can use when working with contact information For example you may want to add a contact to several groups By using the Copy menu command you can copy the contact and then paste the information in other groups 1 Select the contact in the Address Book Viewer that you wish to copy 2 Click Copy on the toolbar or select Edit Copy 3 Navigate to the Address Book or to a particular group to paste the contact 4 Click Paste on the toolbar or select Edit Paste GL 1010 Network Fax Operator s Guide 83 5 The contact is added to the Address Book or Group you have selected You can now edit the contacts properties as desired by clicking Prope
42. fied recipients as email attachments The sender can add up to 400 recipients manually from an address book or from an LDAP server The attachment format is TIFF S A4 or Letter width 200x200 or 200x100 DPI Using TopAccess Users can use the TopAccess application s Fax page to display the fax jobs that are currently on the GL 1010 controller This page allows the users to view and delete fax jobs 1 Start your web browser 2 Enter the TopAccess URL the GL 1010 name or IP address and then press Enter NOTE Do not run multiple instances of TopAccess as invalid information may display 68 GL 1010 Network Fax Operator s Guide 3 Select the Fax Jobs page TopAccess Fax Jobs page 4 Select the desired fax print queue to view Current Delayed All Deleting Fax Jobs Using TopAccess 1 Start your web browser 2 Enter the TopAccess URL the GL 1010 IP address and then press Enter 3 Select the Fax Jobs page 4 Select the desired fax print queue to view Current Delayed All 5 Check the checkbox adjacent fax s that you want to delete 6 Click the Delete button GL 1010 Network Fax Operator s Guide 69 7 You will be prompted to confirm your deletion Click Yes TopAccess Fax Page The fax will be deleted from the fax queue 70 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 71 5 GL FAX ADDRESS BOOK You can manage de
43. from your application refer to the application s printed documentation and online help GL 1010 Network Fax Operator s Guide 53 Print Dialog Microsoft Word 4 Set the desired fax properties from the GL Fax Driver dialog tabs Fax Driver Properties Send tab Each property sheet contains settings that control the way your fax is printed when it will be sent who will receive the fax and cover sheet options The following summarizes the options included on each tab Depending on the application you are printing from you may have to access printer properties from a Setup or Options button instead Consult your user documentation if you are unsure 54 GL 1010 Network Fax Operator s Guide Selecting Recipients You must specify at least one recipient in order to fax a document 1 Choose Print from the File menu 2 Click Properties 3 From the Send page select the Address Book from the drop down menu You can select Toshiba Address Book Copier Address Book MAPI Address Book and MS Outlook Express Address Book To access the Copier Address Book the TCP IP network protocol must be installed and enabled on both the controller and the workstation Other than the Toshiba Address Book all the other address books are opened in Read Only mode and cannot be edited Fax Driver Properties Send page 4 Select the fax recipients from the Contact List right pane Selecting the To
44. he Contact Properties window displays Contact Properties 3 Overwrite or add information as desired in Properties window 4 Click OK to accept the changes and exit the Properties window Click Cancel to exit without changing the Contact Properties 78 GL 1010 Network Fax Operator s Guide Creating Groups 1 From the GL Fax Address Book select the Toshiba e STUDIO28 45 GL Address Book Left pane 2 Click New Group on the tool bar or select File New Group from the menu The New window displays Group Properties 3 Enter the name for the new group in the Group Name field 4 Click OK to save your settings Adding Contacts to Groups 1 From the GL Fax Address Book select the group for which you wish to add members 2 Click Properties on the tool bar or select File Properties from the menu The Group Properties window displays 3 Click the Select Members button Name of new group Indicates total member count List of members Click to add members to the group Click to add members that are not currently listed in the address book to the group Click to view or edit a contacts properties Click to remove members from the group GL 1010 Network Fax Operator s Guide 79 The Select Group Members dialog will display Select Group Members dialog The Select Group Members dialog contains two panes The left pane displays all the contacts and associated information that are
45. ier where a print job is output URL Uniform Resource Locator An address that allows you to access information on the Internet either a web page FTP or Gopher Usenet or a database URLs can take the following forms http host domain page and mailto username host domain Watermark Watermarks are text images formatted words or phrases that print in the background of a document Watermarks can be printed as transparent text on only the first or on all pages of the document in solid or in outline form Definition of Common Terms Term Definition GL 1010 Network Fax Operator s Guide 95 INDEX A Add Printer 29 Adding contact entries 74 Adding contacts to Groups 78 Address Book 37 creating private contacts 74 Editor 16 exporting database entries 86 finding entries 83 Groups 71 importing database entries 85 navigating 73 new recipient 55 removing contacts or groups 82 removing recipients 56 running 72 sorting entries 84 Address Book Viewer 24 C Company 39 76 Contact Properties 39 modifying 77 Copy menu 82 Cover sheet 57 Cover Sheet Properties 40 Creating Groups 78 D Delayed Fax defined 19 Deleting fax jobs 62 68 Department 39 76 Display 39 75 Document size 39 Document sticky 36 96 GL 1010 Network Fax Operator s E Email Address 39 76 e STUDIO GL 1010 Electronic Document Processing System defined 18 Exporting database entries 86 F Fax deleting jobs 62 68 ma
46. ith the GL TWAIN Driver Refer to the specific application s manual or Help in that case Scanner Selection 1 Start the Imaging for Windows application 2 Choose Select Device from the File menu 3 Select the GL TWAIN Driver in the Select Source window 4 Click OK Retrieval The following describes how to use the GL TWAIN Driver to import routed fax data Refer to the TOSHIBA e STUDIO TWAIN Driver online help for further information 1 Start the application 2 Select Scan New from the File menu NOTE The TWAIN scanned data directory is as follows Controller Name GL_TWAIN The Controller Name is GLXXXXXXXXXXX X at the time of shipment XXXXXXXXXXXX is the MAC ADDRESS of the network interface card connected to the controller Windows NT 4 0 does not come with any TWAIN application software installed Please obtain separately 64 GL 1010 Network Fax Operator s Guide 3 Select the Domain and GL 1010 Device Domain Name of a workgroup or a domain name that the controller belongs to At shipment the default is set to WORK GROUP Machine Name Controller name At shipment the default is set to GL_XXXXXXXXXXXX XXXXXXXXXXXX repre sents the MAC ADDRESS of the controller Show Folders Select a TWAIN folder from which you want to import the data Folder Name FAX SUBADDRESS The sender specifies the SUBADDRESS to route the fax to a specific m
47. lbox Document Name Sender NNN tif PDF MultiPage or Sender NNN PageNNNN tif SinglePage where Sender is replaced with the sender s phone number or name if the sender exists in the Fax address book Replacing a fax number with a sender name in address book is controlled by the fax setting NNN is an automatically assigned sequential number The first doc ument is created without the number and the second becomes DOCNAME 001 A user can specify the document name in the Routed Fax MailBox via TopAccess Any characters that cannot be used for file name are replaced with underscore character _ If the controller fails to transfer the fax document by Email or to store it in the Network file server the document will be NOTE Some software applications may not be able to retrieve multi page scanned images GL 1010 Network Fax Operator s Guide 67 stored in the controller hard disk in the folder named FAXErr SUBADDRESS Retrieving Routed Fax Documents TopAccessComposer To learn how to retrieve a fax stored in TopAccessComposer see the GL 1010 TopAccessComposer Operator s Guide Retrieving Routed Fax Documents Email The documents are sent to the specified recipients as email attachments The sender can add up to 400 recipients manually from an address book or from an LDAP server The attachment format is a multi page PDF or TIFF Retrieving Routed Fax Documents iFax The documents are sent to the speci
48. m Definition GL 1010 Network Fax Operator s Guide 89 Electronic Document Processing System This system consists of the TOSHIBA e STUDIO28 35 45 digital copier connected to the GL 1010 controller This allows users to enjoy the convenience of walk up copying faxing scanning and network printing from the same device Ethernet A local area network LAN developed by Xerox Digital and Intel IEEE 802 3 It is the most widely used LAN access method Token Ring is next Ethernet is normally a shared media LAN All stations on the segment share the total bandwidth which is either 10 Mbps Ethernet 100 Mbps Fast Ethernet or 1000 Mbps Gigabit Ethernet Finishing Unit Finisher Frame A data packet sent through the network There are several types of Frames which differ in the way the data is arranged In order for the different nodes within a network to communicate the same frame type must be setup for each Gateway address The IP Address of the router that the GL 1010 uses to access devices on other subnets GL 1010 The Toshiba controller used to connect digital copiers to a network Also referred to as the device or printer Group sort Multi page multi copy output is collated into sets or groups Gutter Gutter size is the distance between the two logical facing pages of the physical booklet In other words this is the size of the booklet s inside margin The minimum is 0 and the maximum is 150 Hardware address
49. mail addresses sepa rated by commas From Name Enter your name Body Enter the message you wish sent or No Message 46 GL 1010 Network Fax Operator s Guide File Format Select the file format from MultiPage TIFF G4 or PDF Maximum Message Size The message size is pre con figured by the administrator and cannot be modified Fragment Message Select the desired fragmentation Send to iFax To Enter a recipient from the Address Book Subject Select the predefined Subject or enter one of your own From Enter an email address or email addresses sepa rated by commas From Name Enter your name Body Enter the message you wish sent or No Message File Format The format used is TIFF S Maximum Message Size The message size is pre con figured by the administrator and cannot be modified GL 1010 Network Fax Operator s Guide 47 Fragment Message Select the desired fragmentation Send to TopAccessComposer Destination Select a folder type from Public Private or Department Enter a Login User Name and password if required depending on the folder type you chose Con firm the password Folder Name Enter the folder name where the routed fax is to be deposited The folder may or may not exist Folder names consist of ASCII characters except for the following characters lt gt amp and space The maximum size of a folder name is 64 charac ters 48 GL 1010 Network Fax Operator s Guide
50. ment to be fed or scanned without user intervention ADU Auto Duplexing Unit An accessory that allows double sided printing and copying optional Auto Continue Set Auto Continue options to specify how you want the digital copier to respond to paper out conditions Bandwidth The volume of data per unit of time a computer can handle Bandwidth is increased by connecting to faster transmission lines Bin An output tray of a finishing unit or other paper output holding peripheral such as a mailbox sorter Booklet Mode A feature where each page of a document is printed on a half sheet of paper which can then be folded and or stapled to produce a smaller booklet magazine Booklet mode was previously known as magazine sort The GL 1010 supports two kinds of Booklet mode left to right read mode and right to left read mode 88 GL 1010 Network Fax Operator s Guide Bypass Feeder See Stack Feed Bypass Cascade Printing A feature where a copier switches to the next output tray when the first designated output tray is full Cassette The copier cassettes that contain the input paper Cover Sheet A feature where one or two pages front or front back are printed with the original document as a cover Creep Size Creep refers to the amount by which each page sticks out compared with the last page when folded in a stack Generally the longer the document i e the more pages in a document the greater the creep size If you pla
51. mmercial typesetting and printing houses Most all accept and may even require PostScript files as electronic input Printer Driver Software installed on the client workstation that enables printing to a device There are six Toshiba printer drivers on the e STUDIO GL 1010 Client CD ROM that permit printing to the GL 1010 controller Printer Sticky The paradigm where actions and or configuration information is permanently saved so that it is accessible later For example a change is made to the printer s settings and all applications are aware of the change See also Document Sticky Printing mode Printing mode defines the way the print job is processed by the GL 1010 as a Normal job a Private Print job Proof Print job or Scheduled Print job Definition of Common Terms Term Definition GL 1010 Network Fax Operator s Guide 93 Private print Private Print is a printing mode that allows users to send a job from their workstation and then hold it until the user enters a private DIN from the copier to release and print the job Proof print Proof Print is a print mode that allows users to print only the first of a multi copy job and review it before releasing and printing the remaining copies Property sheet Property sheets contain attributes grouped categorically For example all properties that are related to setting finishing options are grouped on the GL 1010 drivers Setup property page Property tab The Print Pro
52. n on trimming the final booklet specifying the creep size can prevent the contents of the booklet from creeping into the page s trim zone The minimum is 0 and the maximum is 20 Current Jobs The list of all print and copy jobs currently queued to the selected GL 1010 device can be viewed using either the TopAccess and GL DocMon application Device Device refers to the GL 1010 connected to a network digital copier Often the term device is used to refer to the entire controller copier system DHCP Dynamic Host Configuration Protocol Document Identification Number The Document Identification Number DIN is the code required to release a Private Print or Proof Print job for printing Enter the DIN from the copier control panel Document Profile A pre defined set of driver settings that allows users to auto configure their print job with a click of the mouse Document Sticky The paradigm where actions and or configuration information about a print job are transitory to a specific document with a specific software application For example a change is made to the printer s settings and only the current client application is aware of the change See Also Printer Sticky Drawer See Cassette Driver See Printer Driver Duplex Duplex is the process of printing on both sides of a sheet of paper Duplex printing requires that Automatic Duplex Unit ADU be installed on the copier Definition of Common Terms Ter
53. naging 61 sending 61 Fax Driver 24 defined 19 installing 26 Fax Number 39 76 Fax properties 36 37 Fax sticky 36 Finding entries 83 First Name 39 75 G GL DocMon 61 deleting fax jobs 62 GL 1010 defined 19 features 24 GL 1010 Administrator s Guide 20 GL 1010 Operator s Guide Basic 20 GL 1010 Scan Operator s Guide 20 Groups 71 adding contacts 78 removing a member 81 I Importing database entries 85 L Last Name 39 75 Local Operations defined 19 M Managing faxes 61 Modifying Contact Properties 77 N Network Printing defined 19 Notes 40 notes 76 O Online help 21 P Page orientation 57 Page size 57 Paper size conversions 39 Password 40 76 Paste menu 82 Prefix 39 75 Print properties 72 Printer name 30 Properties Contact 39 Cover Sheet 40 GL 1010 Network Fax Operator s Guide 97 Fax 36 Print 72 Send 37 Sender 42 Q Quick Start Guide 20 R Recipient adding 55 deleting 56 Removing a member from a Group 81 Removing recipients 56 Resolution 57 S Scheduling faxes 59 Selecting recipients 54 Send fax 61 Send Properties 37 Sender information 59 Sender Properties 42 Setting fax properties 37 fax resolution 57 orientation 57 page size 57 Shared printer 30 Sorting entries 84 Sub Address 40 76 Suffix 39 75 T TopAccess 67 deleting fax jobs 68 Toshiba GL 1010 Program Group 72 U Uninstalling Client Software 32 Use Sub Address and Password check box
54. new folder NOTE Statuses shown in the list are Ready The document is in a normal state and can be retrieved Processing The document is being retrieved by the user The folder status is unknown The document is protected 66 GL 1010 Network Fax Operator s Guide 11 To refresh the screen to display the latest documents in the folder click the Refresh button 12 To Delete a document in the folder select the document and then click the Delete button If a password is assigned to the selected document a screen to enter the password displays When you are finished click the Close button to close the GL TWAIN Driver application and return to the application you are currently running During image retrieval this button cancels the current document retrieval Retrieving Routed Fax Documents File When routed fax data is saved in a controller or network shared folder it can be retrieved by using an imaging software application For example purposes the Imaging for Windows application a Windows 95 98 Me 2000 accessory is used in the following steps 1 Start the Imaging for Windows application 2 From the File menu select Open 3 Browse for the shared folder in the controller or network In the controller the folder is called GL_SHARE 4 Select the file and click Open Routed Fax Folder Name FAX SUBADDRESS The sender specifies the SUBADDRESS to route the fax to a specific mai
55. nt CD ROM into the CD ROM drive 2 If AutoRun is enabled the set up program begins automatically If not choose Run from the Start Menu and then locate the Setup exe file on the CD Click OK to launch the setup program The installation wizard leads you through the process of installing the Fax Driver Address Book and TWAIN driver InstallShield Setup window NOTE The ibutton must be installed on the GL 1010 controller and you must have a facsimile board installed to the e STUDIO copier prior to installing the GL 1010 fax software This information is provided as an overview only For additional information refer to the GL 1010 Administrator s Guide GL 1010 Network Fax Operator s Guide 27 3 Follow the Setup Wizard as it leads you through the installation steps You will be prompted to supply the following information Enter a destination directory or accept the default loca tion which is C Program Files GL 1010 Toshiba e STUDIO GL Fax amp Address Book Select the Toshiba e STUDIO28 45 GL Fax Toshiba e STUDIO28 45 GL Address Book and e STUDIO GL TWAIN Driver options e STUDIO GL 1010 Fax Client CD ROM InstallShield window Enter the network path to the printer or the queue name as lt device name gt dssc 28 GL 1010 Network Fax Operator s Guide Select a program group to which the GL 1010 tools icons will be added or accept the default folder TOSHIBA e STUDIO GL Client When the setup
56. o the fax driver selecting recipients optionally including cover sheets and sending a fax from with in an application 52 GL 1010 Network Fax Operator s Guide OVERVIEW You can use the GL Fax Driver option to electronically fax documents from your computer to one or more recipients In addition you can select fax properties fax schedule options include fax cover sheets and edit sender information SUMMARY OF STEPS The following outline summarizes the steps for sending a fax from your desktop Print to Fax Driver Add recipient s name and fax numbers Select a default cover page optional Send the fax USING THE NETWORK FAX FUNCTION Preparing Documents for Faxing To see how objects such as headers footers or drawing objects will be positioned on a fax page switch to your applications page layout view If the software application you are using provides a Print Preview option you can use it to view your fax before it is sent Faxing from Windows Applications 1 For most Windows applications you can print an open document to the network connected TOSHIBA e STUDIO28 35 45 copier by choosing Print from the File menu 2 Select the digital copier that has the fax option installed from the list of printers 3 Click Properties NOTE Faxing hard copy documents must be performed as a walk up function from the digital copier s control panel NOTE For the menu path and option for printing
57. on 12 Click OK to create the new entry Copying Contacts from an Address Book You can copy members from other address books to the Fax Address Book 1 From the GL Fax Address Book select the Toshiba e STUDIO28 45 GL Address Book Left pane 1 Click New Contact on the tool bar or select File New Contact from the menu 2 Click Select From Address Book to add a member of the Copier Address Book the MAPI Address Book or the MS Outlook Express Address Book to your Fax Address Book 3 From the Address Books drop down menu select the address book to copy the contact from 4 Click the address book group to copy from in the left pane NOTE Be sure to enter the city code and telephone number or if calling a different country enter the country code city or area code and local number If required enter the long distance code GL 1010 Network Fax Operator s Guide 77 5 Click the contact to copy in the right pane 6 Click Select Modifying Contact Properties Users can make changes to contact information by invoking the Properties dialog Properties dialog can be invoked by double clicking on the selected contact in the Address Book Viewer window or by selecting the contact and then choosing the Properties menu item 1 From the GL Fax Address Book select the Toshiba e STUDIO28 45 GL Address Book Left pane 2 Click Properties on the tool bar or select File Properties from the menu T
58. open close the GL Fax Driver GL Fax Address Book or GL TWAIN Driver applications 2 Insert the e STUDIO GL 1010 Fax Client CD ROM into the CD ROM drive If Auto Run is enabled the InstallShield Setup Wizard starts automatically Otherwise choose Run GL 1010 Network Fax Operator s Guide 33 from the Start Menu and then locate the Setup exe file on the CD Click OK to launch the setup program Uninstall Wizard 3 Select Remove to uninstall all previously installed GL 1010 components from the client workstation 4 Follow the setup wizard as files are removed from your system Click Finish to exit the setup program You may have to reboot your system before all components such as the program items from the Windows Start menu can be completely removed 34 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 35 3 SETUP This chapter important information regarding document and faxing attributes as well as screen level and instructions for completing fax properties 36 GL 1010 Network Fax Operator s Guide WHAT ARE FAX PROPERTIES Fax properties are the attributes users can set to define sender and recipient information final fax appearance and time for processing fax jobs For example you may select Send Fax Now or Send Fax Later which determines when the fax will be transmitted You might also select fax properties such as resolution and page orientation You can select individual conta
59. perties dialog box contains several tabs that allow users to access property sheets where options and settings are grouped by category or function Protocol stack A collection of software that controls communication between devices Devices with the same protocol stack can communicate with each other Raw Print Job A print job that is sent to the GL 1010 device by means other than the GL 1010 printer driver For example using DOS commands to print directly to the local port without using a printer driver Raw print jobs also result when users print to a GL 1010 using a different driver version or type For example using a HP driver to print to a GL 1010 Recoverable error An error condition that simply requires user intervention to resolve for example paper out or paper jam Saddle stitch Saddle stitching is a binding method whereby a booklet is stapled along the center and folded Scheduled print Scheduled Print is a print mode that allows users to delay printing a queued job until a specific date and time Sheet insertion A feature where a blank page is printed in between a designated pages with the original document Insertion Sheet is stapled with the original document if stapling is requested See also Page Interleaving SNMP Simple Network Management Protocol A widely used network monitoring and control protocol Data is passed from SNMP agents which are hardware and or software processes reporting activity in each ne
60. program finishes copying the necessary files to your computer you are prompted to view the ReadMe file Deselect if desired and then click Finish to exit the Setup Wizard If you select a new file location the directory name must conform to the DOS 8 3 naming convention of an eight character file name with a three character file extension 4 Reboot the workstation 5 Verify the installation by selecting Toshiba GL Address Book from the TOSHIBA e STUDIO GL Client Program Group If the GL Address Book Editor does not display repeat the above steps GL 1010 Network Fax Operator s Guide 29 Add Printer Installation The following procedure varies slightly for Windows 95 98 Windows Me Windows NT Windows 2000 and Windows XP The screen shots illustrate the Windows 98 options but differences from Windows 95 Windows Me Windows NT Windows 2000 and Windows XP options are noted 1 From the Windows Start menu choose Settings Printers 2 From the Printers windows double click Add Printer to launch the Add Printer Wizard 3 Depending on the operating system select the following option 4 Click Next to proceed In Windows 95 98 Me 2000 XP In Windows NT Select Network Printer Select Network Printer Server 30 GL 1010 Network Fax Operator s Guide 5 Locate the GL 1010 printer in the network Each driver is represented by a separate printer icon within the network 6 Select the lt device name gt dssc
61. r s Guide 21 web based utility TopAccess End User Mode The guide also provides instructions for local scanning and remote management of scan jobs Application Specific Online Help All of the e STUDIO GL 1010 Electronic Document Processing System software and drivers come with application specific online help The print and fax drivers support What s This context sensitive help which you can access by right clicking on any of the fields on the user interface You can also see task oriented help topics by clicking on a Help button or choosing the Contents and Index option from the Help menu For web based help in TopAccess click the help icon 22 GL 1010 Network Fax Operator s Guide GL 1010 Network Fax Operator s Guide 23 1 OVERVIEW AN INTEGRATED SOLUTION The digital copier with the Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system and Address Book simplifies and facilitates your office facsimile needs with a fax option that enables you to fax digital documents directly from your desktop The Fax Option also includes an Address Book database where you can store frequently used fax numbers and other important recipient information such as company name telephone number and postal address and a fax driver that enables you to send fax documents 24 GL 1010 Network Fax Operator s Guide FEATURES AND FUNCTIONS Functional Highlights The highly intuitive network GL Fax Driver sof
62. r Size Conversions Document Size A4 B4 A3 LT LG Computer LD and Folio are acceptable original sizes The size of the originals that can be sent is determined by annotation with the destination fax Once the fax communication is negotiated the size of the original is converted on the FAX board If the client user uses a document size other then the above size it will be converted according to the following table Contact Properties The Contact Properties dialog displays whenever a user double clicks a contact in the Contact List right pane of the Send Properties page The Contact Properties dialog allows users to enter all the contact information for a fax recipient such as a Prefix First Name Last Name Display Suffix Company Department Fax Number Email Address Use Sub Address and ORIGINAL DOCUMENT SCALE TO ACTION A5 A4 Rotate 90 B5 B4 Rotate 90 Statement Letter Rotate 90 Smaller A5 or Statement A4 Add white lines Larger then A3 A3 Reduce to A3 Larger then Ledger Ledger Reduce to Ledger 40 GL 1010 Network Fax Operator s Guide Password check box Sub Address Password and Notes For further information refer to CHAPTER 5 Managing Your Private Address Book Fax Driver Properties Contact Properties dialog Cover Sheet Properties The Cover Sheet property page users to send a cover sheet with a fax transmission The cover sheet is merged with the all recipient s in the To
63. ress Book 74 12 GL 1010 Network Fax Operator s Guide New Contact Properties 75 Contact Properties 77 Group Properties 78 Select Group Members dialog 79 Select Members Dialog 80 New Group dialog 81 Address Book Viewer 82 Find dialog 83 Find Dialog 84 Choose File to Import dialog 85 Save Exported File As dialog 86 GL 1010 Network Fax Operator s Guide 13 LIST OF TABLES Styles and Conventions Used in this Guide
64. ress the PRINTER NETWORK hard key SANS SERIF FONT ALL CAPS Soft keys fields function tabs on the LCD Touch Screen Press the ADMIN tab Press the NETWORK SETTINGS soft key Italic serif font initial caps Menu names and screen titles From the File menu choose Print Menu options separated by right arrows Embedded Menu Options From the Start menu choose Programs Toshiba e STUDIO GL Client Toshiba GL Address Book Bold sans serif font initial caps Buttons controls tabs or menu options on application windows and dialog boxes Double click Properties and click Services From the Novell Printing group box click On to enable Novell Printing Click OK Courier Text the user types in a field or from the command line Type the following command setup exe lt Brackets enclosing italic text gt Variable text that is to be replaced with specific text applicable to the user s network Enter GL 1010 lt device name gt where device name is the Microsoft Computer Name assigned to the GL 1010 controller 18 GL 1010 Network Fax Operator s Guide Manual Organization Chapter 1 Overview summarizes the features and functionary of the Toshiba s optional Network Fax Feature for the e STUDIO GL 1010 system Chapter 2 Installation summarizes procedures for installing software required to enable the fax printing and online address books on the digital copier to selecting recipients an
65. rties in the toolbar or selecting File Properties from the menu Finding an Entry in the Address Book In order to quickly locate contacts you can search the Address Book database You simply type in a string or letters to be used to search the database The Address Book Viewer will search for any entry that contains the specified string For example you can type Smit and all Address Book entries that match the search string Smit will be displayed Including names like Smit Smith Smiths The search is not limited to names only 1 Click Edit Find from the menu 2 The Find dialog displays Find dialog 3 Type the search characters or string in the Find Items Containing field 4 Click the Find Now button 84 GL 1010 Network Fax Operator s Guide 5 Results found that match the search criteria entered will be displayed in the results list below You can stop an active search by clicking the Stop button Find Dialog 6 To submit a new search query click the New Search button This will clear the search criteria in the Find Items Containing field and clear the results list You can now enter a new search 7 Once you have searched for a contact or group you can highlight the item in the results list and then click the Properties button The Contact Properties dialog for the contact will display and you can view or modify the information as desired Sorting Address Book Entries Users can sort Address Book en
66. settings So to continue with the above example if the page setup GL 1010 Network Fax Operator s Guide 37 indicates a Portrait orientation and you select the Landscape property within the driver the document is printed in Portrait mode SETTING FAX PROPERTIES Accessing Fax Properties The GL Fax Driver utility allows you to set up and configure fax properties such as sender and recipient information and cover sheet details Specifically you can perform the following functions Select fax recipients from the address book Add new contacts to the address book Set the fax resolution Delayed Fax Update recipient information Customize cover sheets To access the fax properties users simply select the Properties button from the Print dialog For further instructions refer to CHAPTER 4 Faxing from Windows Applications Send Properties The Send Properties page enables you to select fax recipients contacts and groups from the Address Book The Address Book list control allows users to navigate through the address book hierarchy and access the properties of a selected item The Send page is divided into two panes The left pane contains the Groups The right pane displays the members of the selected group or if the Toshiba e STUDIO28 45 GL Address Book is selected all of the members of the entire address book Selecting a group in the left pane will display all the members of the selected group in the right pane
67. shiba Private Address Book will display all the member of the address book in the Contact list right pane Selecting a group from the Address Book list left pane will display all the members of this group in the Contact list right pane NOTE You can select multiple recipients from the list You can also select multiple groups as recipients as well If a group is selected as a recipient all the members within the group are added to the recipient list Address Book List Contact List GL 1010 Network Fax Operator s Guide 55 Selecting a group in the Address Book list left pane with out selecting an individual member in the Contact list right pane will add the selected group to the recipient To list Selecting a contact person in the Address Book list right pane will add the selected contact to the To list 5 Click the Add button The recipient s will be added to the To list 6 Continue setting up the fax by setting the fax properties as desired When finished click OK Adding New Recipient You can add a new recipient not found in the address book 1 From the Send page click the New button The New Contact dialog box will display New Contact dialog 2 Complete the fax recipient s contact information For detailed information refer to CHAPTER 5 Adding Contact Entries 3 Optionally check the Add to Address Book check box to add the recipient to the Address
68. tailed information about the people you communicate with by using the GL Fax Address Book The application enables you to maintain contact information You can use the information stored in the Toshiba e STUDIO28 45 GL Address Book to specify fax recipients and compose fax cover pages You can organize the members of the address book to best suit your faxing needs One of the features of the address book is Groups Groups contain one or more members By organizing groups you can send faxes to multiple fax recipients 72 GL 1010 Network Fax Operator s Guide OVERVIEW The GL Fax Address Book utility allows you to manage the GL Fax Address Book properties manage address books and address book entries Particularly you can perform the following functions Create new contacts Create Address Book groups Modify contact information Search the address book database Import Address Book data Export Address Book data RUNNING THE GL FAX ADDRESS BOOK You can access the Address Book using two methods Toshiba GL 1010 program group Print Properties window limited accessibility NAVIGATING THE INTERFACE Access Using Toshiba GL 1010 Program Group From the Program Group you can access the Address Book Editor to create and edit your private address book 1 From the Start menu choose Programs TOSHIBA e STUDIO GL Client TOSHIBA GL Address Book Access Using Print Properties From the Print window you can limitedly
69. ter than width A Landscape orientation produces a horizontal page layout i e the page width is greater than the height Page Interleaving A feature where a blank sheet is inserted between the pages of a print job Job Dividing Sheet is not stapled with the rest of the original document if stapling is requested This feature is previously known as Tab Sheet Insertion See Also Cover Sheet and Sheet Insertion Paper Attribution on Tray A feature where an administrator can assign which tray bin is used for which purpose e g Tray 1 is to be used for Fax only PCL The command language for the HP LaserJet printers It has become a de facto standard used in many printers and typesetters PCL Level 5 introduced with the LaserJet III in 1990 also supports Compugraphic s Intellifont scalable fonts Starting with the LaserJet 5 in 1996 PCL Level 6 streamlines the graphics and font commands reducing the amount of information that has to be sent to the printer PCONSOLE A NetWare utility that can be used to monitor and manage queues on a NetWare server PDL Page description language A programming language such as PostScript that describes output to a printer Peer to Peer A network architecture in which nodes communicate directly with other nodes as opposed to client server architecture PostScript A page description language PDL from Adobe that is used extensively on all computer platforms It is the de facto standard in co
70. tries and Find results to display the data to best suit their needs 1 Select View Sort By from the menu and choose to sort by Name or Fax Number in Ascending or Descending order as desired Alternatively click on a row header at the top of the Search criteria Matching search results GL 1010 Network Fax Operator s Guide 85 address list or Find results list to sort the column in ascending or descending order Importing or Exporting Address Book Database Entries The Import and Export features are provided with the GL Fax Address Book application You can import or export address book application data in csv file format to from database Additionally you can import or export the data to either a public or private address book Public Address Books usually reside on a network server and contain information many network users may need to access The Private Address Book resides on a user s workstation Importing Entries 1 Select the Toshiba e STUDIO28 45 GL Address Book from the Address Book View Window 2 Click File Import from the menu The Choose a File to Import dialog will display Choose File to Import dialog 3 In the Select Address Book File to Import From dialog browse for your address book file 4 Click Ok to begin importing the file A import status window will display When the process is complete the imported address will display in the Address Book Viewer window If you experience troubl
71. tware enables you to select the fax printer driver to electronically fax documents from your computer to one or more recipients You can easily define fax job properties from the send list to fax resolutions The GL Fax Driver is complimented with the GL Fax Address Book Viewer The combination of applications enables you to easily manage a selection of fax recipients and access the Toshiba Address Book Software Components Fax Driver The GL Fax Driver enables you to setup send lists and send electronic documents from your PC to one or more contacts or groups You print to the fax much the same way you would choose to print to a designated printer that makes using the GL Fax Driver quick and simple You can select the fax properties Fax properties are the attributes you can set to define sender and recipient information for processing fax jobs such as dialing options sender information fax resolution and page layout Other features include an easy to use fax scheduler that allows you to setup a date and time to transmit your fax Cover page options are also provided You can include a customized cover page with your fax transmission that can include sender and recipient fax information and a detailed message You can easily maintain sender and contact information that can be printed on the cover pages Address Book Viewer With the GL Fax Address Book Viewer you can effortlessly add or modify fax recipient names and fax numbers to the
72. twork device hub router bridge etc to the workstation console used to oversee the network The agents return information contained in a MIB Management Information Base which is a data structure that defines what is obtainable from the device and what can be controlled Originating in the Unix community SNMP has become widely used on all major platforms Definition of Common Terms Term Definition 94 GL 1010 Network Fax Operator s Guide Stack Feed Bypass A special paper input unit which can be used to feed more than a single sheet of special paper such as envelope thick paper etc for print job Subnet A range of IP addresses Subnet Mask A number that identifies a subnetwork so an IP address can be shared by the local network TCP IP Transmission Control Protocol Internet Protocol The TCP part of TCP IP provides transport functions which ensures that the total amount of bytes sent is received correctly at the other end The IP part of TCP IP provides the routing mechanism TCP IP is a protocol in which the messages transmitted contain the address of a destination network as well as a destination station Token Ring A data link protocol MAC layer for local area networks LAN developed by IBM IEEE 802 5 Token Ring is more deterministic than Ethernet It ensures that all users get regular turns at transmitting their data With Ethernet all users compete to get onto the network Tray The location on the cop

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