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Toshiba FS-3700 Series Network Card User Manual

1. e Special Instruction items cannot be entered on a check before a primary Menu Item is entered FS 3700 Owner s Manual 3 13 Entering Menu Items Chapter 3 Guest Check Functions 3 3 8 Enter Modifiers With Spell It Instructions The server types Spell It Instructions when a Menu Item needs a modifier which is not programmed e Spell It Instructions can only be entered on a check after a Menu Item has been entered e The modifier entered with Spell lt Instructions is not retained with the check so it does not print on the guest receipt Procedure de 2 3 4 Enter the Menu Item Press SPELL IT INSTR Type a modifier up to 18 alphanumeric characters a Press e The entry will print on remote printers following the Menu Item 3 14 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 9 Enter Items by Seat Numbers Seat numbers enable items on the check to be sorted and printed on the remote printers by table position Entering checks by seat numbers is also very helpful when splitting the check into separate checks for payment Q To use Seat numbers for sorting on remote printers the following options should be set e The option USE SEAT in the System Config Table must be YES e The option in System Config Table to SORT ORDERS should be set to the Seat Number option With SEAT and SEAT Procedure 1 When using se
2. 0019 17 49 4 16 54 6 Open Check s 69 93 Total number and amount of Open Checks Table The table number of this check if one is assigned Check The unique ticket number associated with the check Time The time that the check was created O User ID The user ID of the server who currently owns the check Ifthe check has been transferred using the Transfer Check function then the ID will be the user ID of the new owner of the check Check Total including all menu items discounts tax and gratuity 5 8 FS 3700 Owner s Manual Chapter 5 Reports Hourly Productivity Report 5 3 Hourly Productivity Report Revenue System Center Station User The Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 10 00 am 7 17 05 HOURLY PRODUCTIVITY REPORT SYSTEM REPORT Daily FROM 7 17 05 8 00 TO 7 17 05 10 00 TOSHIBA TEC AMERICA Atlanta GA 08 09 7 32 43 19 10 230 3 15 19 46 84 60 4 17 24 53 16 09 10 T3 109 83 64 68 30 5 37 29 33 95 60 8 72 54 66 05 Breakfast 20 142 26 83 78 Total for the Meal Period 10 11 2 27 55 16 22 230 2 27 55 100 00 60 0 0 00 0 00 Lunch 2 27 55 16 22 Total 22 169 81 Time Periods determined by OPEN and CLOSE options in System Setup System Config table If any sales are outside those business hours the report hours are adjusted to included all sales FS 3700 Owner s Manual 5 9 Hourly
3. 1 10 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview Sample FS 3700 Screens Assume the screen link key for STEAKS was pressed from the previous screen FOOD MENU sample Q As Menu Items keys are pressed any programmed Forced Displays for that item will appear a NOTE the key in this example is a screen select to go back to the FOOD MENU screen from which another Menu Category can be chosen There is no actual function key for BACK Sample Menu Item Entry Screen Steaks Press a button 100z 1loz 160z 7oz lloz prm Sirlion Ribeye Ribeye Filet NY Strip Porter Chopped Prime T House Steak AY Ste Rib 7 Pope Add on Add 1 2 dd Blacken Shrimp Ribs Chicken Bar Patio i Dining Seating Seating Room Food 8 Back Prep Select 7 3 9 r Seat a 5 rder 0 Non Tax o o0 f Seat Seat E Service uests 0 Tax 0 00 Total Gratuity p 00 12 3 a anager Ant Paid_____0 00 f Total 0 00 Void Mar 21 3 10 pm DINING RM LUNCH Main Wait Stn 1 69k FS 3700 Owner s Manual 1 11 Sample FS 3700 Screens Chapter 1 FS 3700 Overview When a check is ready to be tendered a screen with cashier functions can be used Q NOTE the ENTER key this is actually the TOTAL key which is also used to finalize a numeric entry In this example it has been renamed to represent its function on the screen Sample Cashier Pay Screen Tender Menu
4. Entering Menu Items Chapter 3 Guest Check Functions 3 3 6 Enter Modifiers With Forced Display A modifier can only be entered on a check following a Menu Item The number of items that may be entered from a modifier screen is set in the Menu Setup Table Procedure 1 Press the ME TEM key for the item wanted e Itis added to the check 2 A list of modifiers display Press a key to choose a modifier The modifier screen will clear according to its setting in the Menu Item s programming e If this Forced Display allows one selection the screen will clear after one choice is made e If this Forced Display allows more than one selection the screen will clear after that number of choices is made e If there is no limit to the number of selections from the Forced Display a key should be on the screen to indicate all wanted choices have been made 3 When all choices are made from the Forced Display s the screen returns to the one from which the Menu Item was entered 3 12 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 7 Enter Modifiers With Special Instructions If a Menu Item s Category has the USAGE field set to Special Instructions the item can be used as a modifier but preset on the screen rather than be included on a Forced Display Procedure 1 Enter the primary ME 2 Press the preset special instruction ME
5. System Report NLU Number Look Up Used to set or change the default Menu Item size level and or Meal Period Press then the MEAL PE RIOD or EM SIZI MENU IT E key wanted Screen prompts to broadcast the selection to other stations The selection becomes the default Menu Size or Meal Period for new checks until a System Z report is taken or another selection is made Used prior to paying out a check to consolidate like items on the screen Items will consolidate on kitchen printers if System Config option Consol Ticket page 4 8 is set Can be set as a requirement prior to paying out a check with Order Type option Req Subtotal page 3 2 If using Promos when the Order Type option Check Promos page 3 3 is set the Subtotal key will scan the check for promo menu items System Report This key type is used to assign one of the System Reports to a key Designed primarily for the FS 2700 Used to print a System Report from the keyboard Select a report from a list that displays when the key is pressed or index the function number of the report then press SYSTEM REPORT NLU 1 20 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary Key Function POS Function Description Table Number This key is used to assign a table number to a check or change a table number of
6. Xfer Chk From Svr This key type is used to transfer a check from one user fo another This key type is used by the server who is taking over the check When a user is giving a check to another server use the XFER CHK TO SVR key type FS 3700 Owner s Manual 1 23 POS Key Functions Summary Chapter 1 FS 3700 Overview Key Function POS Function Description Xfer Chk To Svr This key type is used to transfer a check to one user from another This key type is used when the server who created the check is giving the check to another server When a user is taking the check from another server use the XFER CHK FROM SVR key type 1 24 FS 3700 Owner s Manual Chapter 2 Access the System POS Key Functions Summary Chapter 2 Access the System 2 2 FS 3700 Owner s Manual Chapter 2 Access the System Manager Overrides 2 1 Manager Overrides The TEC FS 3700 system has an extensive security system Q Security levels can be assigned to almost every key type and menu choice in the system Q Access to different function levels are determined by the Security levels assigned to each Job Code Q If an employee attempts using a function for which he has an insufficient security setting a prompt displays Enter approval ID e A keypad will also display for entering the employee ID of a user who is allowed to access the function Q To proceed
7. 1 Order is entered at Drive Thru Order Taker Station 2 Cashier at Drive Thru Cashier Station presses key programmed for an Order Type named DRIVE THRU 3 Orders display on Drive Thru Cashier Station in the order they were entered First order is in upper left corner of window FS 3700 Owner s Manual 3 29 Split a Check Chapter 3 Guest Check Functions 3 8 Split a Check Only items that have been sent can be split into separate checks 3 8 1 Split By Item Procedure 1 Recall the check 2 Press SPL 3 Screen prompts Enter number of checks 4 Index the number of new checks to create from this check and press ENTER e A split check screen displays 5 Use the up and down arrow keys to highlight an item to go to the first new check e Highlighting a primary Menu Item automatically highlights the item s modifiers 6 Press TAG A symbol displays to the right of the item s price e Ifan item is tagged in error press again 7 Continue tagging items until all items for the first new check are done 8 Press SPLIT 9 Continue steps 6 9 until the last new check is split 10 A list of the new check numbers display e To print one check touch the button of the check and press PRINT e To print all the new checks press PRINT 11 Press to exit the split check screen 12 End the service round by pressing MEDIA PRINT CHE
8. 4 5 Press End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 Owner s Manual 3 47 Tender the Check Chapter 3 Guest Check Functions 3 12 Tender the Check Q An Amount Tendered can be entered prior to pressing a preset key Q Ifan amount tendered is not entered prior to pressing a preset key operations are determined by the options SPEED TENDER and PAY IN FULL in the Media Setup table Speed Tender Key Tenders for Amount of transaction The default DENOMINATION setting Screen prompts Enter Amount Index amount for the tender and press or just press to tender for the transaction amount Screen prompts Enter Amount Index amount for the tender and press 3 Q If Promos Combos are being used the key can be required before a media key is pressed This will scan the check to see if items entered satisfy a programmed Promo e Promos can be programmed to Sell a group of items at a set price Sell a certain item at a reduced price Apply a discount to a group of items Apply a discount to a specific item 3 48 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 12 1 Tender a Check with Preset Key 1 Enter item s or recall the check 2 Index the amount tendered 3 Press the key for the media type used e Press if needed for the media type e Change due
9. Press a button f f Ticket Ticket Service Si 1 Pecan Pie Disc Disc Chg tS Item Item Disc Disc Check 10 Taxable Order 0 Non Tax Guests 2 Tax Gratuity Manager ane eais 0 00 Total 3 13 Bev o f Mar 20 4 40 pm DINING RM HAPPY HOUR Main Wait Stn 1 6 A 1 12 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary 1 4 POS Key Functions Summary Key Function POS Function Description Add Check Used to combine two or more stored checks to the current check Both the current check and the added check must have already been stored froma previous service round Add to Check This function is used to add the current check to a stored check This key function allows the current check to be new in the first service round Add to Check These four function keys are used to add the Order Type current check to a stored check of a specified 1 4 Order Type These key functions allow the current check to be new in the first service round Add to Table Used to add the current check to a stored check that has a table number assignment This function allows the current check to be new in the first service round Assign Op Login Used to assign specific users to a key on the FS 2700 to accomplish a One Touch Login feature Can be used on the FS 3700 but the One Touch Login feature is preferred Banner This key type has no function when p
10. The server picking up the checks should be logged in to the station Press XFER ALL CHKS key Screen prompts Enter ID Index the user D of the server bartender to whom the checks are currently assigned Press Each check briefly displays on the screen All checks from the originating server are transferred FS 3700 Owner s Manual 3 35 Combine Checks Chapter 3 Guest Check Functions 3 10 Combine Checks 3 10 1 Combine Stored Checks This procedure combines two or more checks that have already been stored into one check 1 2 3 4 Recall the first check Press ADD CHECK Screen displays check numbers for this server s checks Press the button of the check number to add to the current check e Items from the check number entered are added to the first check End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 36 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Combine Checks 3 10 2 Add New Check to Stored Check This procedure is used to add the current check to a stored check The current check can be a new check in the first service round Enter items for a new check or recall a stored check Press ADD TO CHECK 1 2 3 Screen displays check numbers for this server s checks 4 Press the button of the check number that the current check will be combined with e Items fro
11. USER REPORT NLU The report will apply to the User logged into the station on which the key is pressed 1 22 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary Key Function POS Function Description Video Mode These eight function keys are used to set the 1 8 current Kitchen Video System into the specified mode The KVS receives notification that the video mode has been changed and must be capable of switching to a new routing system This key type has several purposes Void items from a check Any items that were added in the current service round may be removed using this key type without any reporting Items from a prior service round that are voided will be recorded in the Void file Items voided from a check that has already been paid are recorded in the Refund file Backspace key to erase numeric entries For example when signing into the system if an incorrect ID number is entered press the VOID key one time for each incorrect digit entered Backup key when required modifiers are being entered for a Menu Item Pressing the VOID key after a modifier entry will remove the modifiers and the primary Menu Item and allow the user to start over Void All Items Using this key removes all items from a check Xfer All Checks Used to transfer ALL checks from one user to another This key is used by the server who is taking over the checks
12. further discounting of those items is not allowed FS 3700 Owner s Manual 3 41 Check Adjustments Chapter 3 Guest Check Functions NO after a discount has been applied additional dis counts can be entered and applied to the same items Q Automatic Discount e A discount can also be linked to a Media type so it is auto matically entered on a check when the check is tendered Q Enter a Discount e A discount can be entered on a check using a preset key e A discount can also be entered by indexing the Discount I D number then pressing the DISCOUNT NLU key 3 42 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments Item Discount An item discount is one programmed to one item or one category It is entered on a check immediately following the item 1 Enter the item to the check 2 Press the key wanted or index the Discount I D number wanted and press DISCOUNT NLU If prompted index a manager I D and press 4 f prompted index the amount for the discount and press 7 5 Continue entering items to the check Subtotal Discount A subtotal discount is one programmed to adjust all discountable items on the check Enter item s to the check Press the key wanted or index the Discount I D number wanted and press DISCOUNT NLU If prompted index a manager D and press If prompted index the amount for the discount and press End the s
13. 3 29 3 7 5 Recall With a Bar Code Scanner 3 29 3 7 6 Recall with Dual Drive Thru eeeeeeeeeee eset eee 3 29 3 8 Split a Check vaca tee ciel ie eet eed Bln ays 3 30 3 8 17 SplitBy MOM asec ieee Regaine nce iagee Mh lee aieia 3 30 3 8 2 Split by Seat NUMbE cece eeeseeeeeeeeeeeeeeeneeeeees 3 31 3 8 3 Split By AMOUNT etsia aae ae aeaa arai a TAk ae eaaa ENAA EES 3 32 3 9 Transfer a Guest Check 0 ceccccecsseceeessneceeesssneeeesssteeeeeees 3 33 3 9 1 Transfer to a S rVer oo ceeccceceecceceseeeteeeesseeeeesseaeess 3 33 3 9 2 Transfer from a Server ccceecscesseseeeessseeeeeseeaeess 3 34 3 9 3 Transfer all CHECKS 0 ccccccccsccecesseteeesssseeeesseeaeess 3 35 3 10 Combine Checks cccccceccceesseeeessneeeeeesseeeeessseeeessseeeeeees 3 36 3 10 1 Combine Stored Checks 0 ccccesceeeeeeeeeteeeeseeteees 3 36 3 10 2 Add New Check to Stored Check 3 37 3 10 3 Add to Stored Check by Order Type n se 3 37 3 10 4 Add New Check to Stored Check with Table 3 38 3 10 5 Combine Stored Checks to One Table 0 0 3 39 3 11 Check AdjUStment 00 ccceecceeeeeeeeeeeeeeeeeseeeeesaeeeeaeeneneeee 3 40 3 11 1 Void Items on Stored Checks innne 3 40 3 11 2 Add a Discount or Surcharge cccceeeeteeeeeeeereees 3 41 3 11 3 Exempt Tax from a Check sesser 3 45 SATA Add a Tip sensei idu iat antaa a agaa 3 46 3 12 Tender the CHeCK ccccccceceeeeee
14. 3700 3600 2700 Programming Manual The FS 3700 system offers a wide array of features that make it easily adaptable to all types of food service applications including fine dine table service dual drive thru quick service full service bars cafeterias delis and school lunchrooms Q The FS 3700 system can be easily tailored for individual restaurant menus personnel and operating procedures Menus and prices can be changed to accommodate daily changes in meal period prices Q The FS 3700 touch workstation offers custom programming for any application through its unique system of soft programmed POS touch screens Q A list summarizing POS Key Functions follows in this chapter Detailed explanations of the more common functions are included in subsequent chapters of this manual FS 3700 Owner s Manual 1 3 Order Entry Screen Chapter 1 FS 3700 Overview 1 2 Order Entry Screen The order entry screen displays when the system is in POS mode The left side of the screen displays guest check information as transactions are entered adjusted and tendered Each item is explained below and a sample screen is shown on the next page The right side of each screen is fully programmable for each store see the next section of this chapter for examples Order Entry Screen Items Q Message Window e Used for displaying items as they are entered on to a transaction including menu items media and functions e System error me
15. Financial Report Sales Mix Department and Category summaries of menu item sales Each category flagged to track sales Track System Sales for the System Revenue Center and Station reports and Track User Sales for the User report will appear on this report Any items not flagged to track sales will be added to an Other field that will automatically be added to the report Departments Items sold Gross Revenue and of Total for each Department Food 11 43 44 82 10 Beverage 4 3 40 6 15 Beer 1 1725 2 26 Wine 1 5 3 16 Liquor 1 3 50 6 33 Discounts 8 40 Total 44 94 Categories Items sold Gross Revenue and of Total for each Menu Category Appetizers 2 5 92 14 28 Lunch 7 33 57 60 68 Desserts 1 3 95 7 14 Domestic Bottl ay 125 2 26 Non Alcohol 4 3 40 6 15 Coctail T 3 50 6 33 Wine T TeS 3 16 Dressings 1 0 00 0 00 Discounts 8 40 Total 44 94 Functions Summarizes the use of functions that are flagged to track usage Track System for the System Revenue Center and Station reports and Track User for the User report defined in the Function Setup table Functions Menu Setup 2 Void 3 10 85 The number of times each Function is used and amounts where appropriate FS 3700 Owner s Manual 5 21 Financial Report Chapter 5 Reports Statistics Number and average Net Sales of guests and checks Average Transaction Time is minutes all checks are opened divided by the total of
16. Item 1 Index the quantity of the item wanted using a numeric keypad 2 Press the ME TEM key for the item e If the quantity entered exceeds the HALO setting for the item message displays Amount too large 3 3 3 Menu by PLU 1 Index the PLU of the item wanted using a numeric keypad 2 Press ENTER PLU 3 10 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 4 Open Priced Menu Item An open priced Menu Item is one that has the flag OPEN PRICE in the Menu Setup table to YES If the flag PREFIX PRICE is set to YES the price is entered prior to entering the item With PREFIX PRICE to Yes 1 Index the price for this item 2 Press the ME TEM key for the Open Priced Menu Item With PREFIX PRICE to No 1 Press the ME TEM key for the Open Priced Menu Item 2 Screen prompts Enter sales price 3 Index the price for this item and press 3 3 5 Scalable Menu Item Use the SCALEABLE flag in the Menu Table to set an item as requiring a weight entry Procedure 1 Press the preset ME 2 Ifa scale is connected to the FS 3700 the weight will be entered from the scale 3 Ifa scale is not connected prompt will display Enter weight 4 Index the number of pounds of the item using the keypad which automatically displays 5 Press FS 3700 Owner s Manual 3 11
17. Item and the revenues for the Menu Item as a percent of total Item Discounts The dollar amount that was discounted from specific items and the percentage of the total revenue from this Menu Item that was discounted Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals Net Sales Total of the selling prices of this menu item adjusted for Item discounts FS 3700 Owner s Manual 5 11 Sales Mix Report Chapter 5 Reports 5 4 1 Detail Report Menu Item Sales The Detail Report selection under the Sales Mix menu is the Menu Item Sales Report It gives a breakdown of items sold for the period e Only items with the Track System Sales option set in the Menu Setup table will be detailed e Net Sales and Total Sold on the User Report only includes items with the Track User flag set Net Sales on the System Station and Revenue Centers include all items regardless of the System Tracking options 12 59 pm MENU ITEM SALES REPORT SYST FROM 7 14 05 0 15 Potato Sk SOLD Gross Rev Item Disc Net Sales 19 Cheese St SOLD Gross Rev Item Disc Net Sales Total SOLD Gross Rev Item Disc Discounts Net Sales Total EM REPORT Daily 7 14 05 00 TO 7 14 05 12 59 TOSHIBA TEC AMERICA Atlanta GA ins 3 95 Price shown is total Revenue divided by Sold dy ID 98 eo ii PR w I
18. Manual Chapter 3 Guest Check Functions New Guest Checks Chapter 3 Guest Check Functions 3 2 FS 3700 Owner s Manual Chapter 3 Guest Check Functions New Guest Checks 3 1 New Guest Checks Q Guest Check Numbers e Guest checks are assigned a check number by the system e Blocks of check numbers are allocated to each workstation so the range of check numbers will always be the same for each workstation Auto Create Auto Recall Modes After an employee has logged into the system the workstation is in one of two check modes The AUTO CREATE setting in the Job Code Setup table for the employee determines the mode e AUTO CREATE set to YES The workstation automatically allocates the next check e AUTO CREATE set to NO Sets the workstation for this employee to RECALL MODE This should be used only when the server is responsible for recalling and tendering checks started by other servers Example The server is the cashier for a dual drive thru Guest Check Prompts e Required prompts can be for a table number the number of guests in the party and an order tent number Ending a Service Round e A service round begins when a check is created or recalled e The service round is completed when the check clears the screen by the server pressing TOTAL or PRINT CHECK or when the check is tendered with a MEDIA key lf a media is used to partially tender a check the service
19. Productivity Report Chapter 5 Reports e Time Intervals set by option HOUR PART in System Setup System Config table Options are for whole half or quarter hours Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts Percent of Sales Shows percentages that each hour and Meal Period represents for the day If hours are broken out into intervals the interval s contribution to the hour is included 5 10 FS 3700 Owner s Manual Chapter 5 Reports Sales Mix Report 5 4 Sales Mix Report Revenue System Center Station User This report selection has three options Q Detail Detailed information for each menu item being tracked and that was sold for the period The Track System flag in the Menu Setup table determines whether the item is detailed in the report Q Departments A summary by Departments of Menu Items sold Q Categories A summary by Category of Menu Items sold Report Items Item Department Category Line This line contains the record number of the Menu Item Department or Category and the item s name The Menu Item report includes the average selling price of the total number of items sold Sold The number of the Menu Item sold and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenues generated by selling the Menu
20. Using List of Open Checks 1 Press RECALL TABLE 2 A list of all open checks accessible by this server displays 3 Press the key of the table wanted to recall e If the table has separate checks a list of each check will display Press the key of the separate check wanted 3 7 3 Recall by Order Type 1 ECALL ORDER TYPE of the Order Type wanted 2 A list of all open checks accessible by this server displays 3 Index the number of the check wanted 3 28 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Recall a Check 3 7 4 Recall Table with Separate Checks 1 Use either the number pad or the list of checks to recall the table List of separate check numbers display Touch the button of the check wanted 3 7 5 Recall With a Bar Code Scanner If the workstation is connected to a bar code scanner and bar codes are being printed on the guest checks scan the guest check 3 7 6 Recall with Dual Drive Thru A Dual Drive Thru application uses two options Q The MONITOR STATION field in the Station Setup Table enables a workstation s orders of a certain Order Type to be recalled at another specific station e Example Drive Thru Order Taker 1 can forward orders to Drive Thru Cashier 1 Drive Thru Order Taker 2 can forward orders to Drive Thru Cashier 2 o The key type which is used to recall checks of a specific order type Example
21. displays on the screen 3 12 2 Tender With Tip Entry Procedure 1 Enter item s or recall the check 2 Index the amount of the tip received and press 3 Press the MEDIA key 3 12 3 Overtender to Tip This option uses POST TO TIP field in the Media Setup Table set to YES Procedure 1 Enter item s or recall the check 2 Index the total amount received including the amount of the tip 3 Press the MEDIA key e The amount tendered over the check amount is auto matically posted as the charge tip FS 3700 Owner s Manual 3 49 Tender the Check Chapter 3 Guest Check Functions 3 12 4 Split Tender Q Acheck may be split tendered by up to eight media types Q If using integrated credit card software only one media type used can be a credit card and the credit card media must be the last tender used Procedure 1 Enter item s or recall the check 2 Index the amount for the first media type press the MEDIA key wanted e The new amount due displays 3 Index the amount for the next media type press the key for that type e The new amount due displays 4 Continue until the check is paid 3 50 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 12 5 Partial Tender This feature enables tendering part of the check but keeps the check open Two options are used Q The PARTIAL TENDER flag by Order Type mus
22. for this server s checks Press the button of the table number that the current check will be combined with e If there are separate checks for the table the screen will display a list of the checks Touch the check wanted e tems from the current check are added to the check of the table number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the serv ice round by pressing PRINT CHI ECK TOTAL MED IAJ or 3 38 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Combine Checks 3 10 5 Combine Stored Checks to One Table This procedure is identical to using ADD TO TABLE except it depends on ONE CHK TBL in the System Setup System Config Table page 4 2 e YES will add items from both checks to the resulting check e NO will add a separate check to the table number ONE CHK TBL set to NO 1 Enter items for a new check or recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE e The current check becomes a separate check for that table ONE CHK TBL set to YES 1 Recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Prompt line displays message Change table Press YES Screen displays a message Check still opened then prompts Add C
23. index a Manager s user I D and press FS 3700 Owner s Manual 2 3 Clocking In Out Chapter 2 Access the System 2 2 Clocking In Out The FS 3700 has an optional timekeeping function that tracks attendance records The Timekeeping system is used only for the purpose of tracking attendance it does not provide access to POS operations 2 2 1 Clock In Notes Q The options for using the Timekeeping system are determined by employee in the User Setup Table e Required Clock In If YES this user cannot log in to the system without first clocking in e Clock In Only If YES this user cannot log in to the system at all This option is commonly used for kitchen employees who do not enter guest checks Procedure 1 Index employee I D 2 Press CLOCK IN OUT e f more than one Job Code is assigned to the employee options will display for choice e Touch the button of the Job Code wanted 3 Receipt printer prints the employee s name Job Code clocked in the time and date 2 4 FS 3700 Owner s Manual Chapter 2 Access the System Clocking In Out 2 2 2 Clock Out Notes Q Employees will be required to Declare Tips when clocking out if their Job Code has TIPPED set to YES Q Aminimum declared tip entry can be required by setting option MIN TIP in the System Config Table to the minimum wanted Procedure 1 Index employee D 2 Press CLOCK IN OUT e f pr
24. index a manager I D number and press 3 Screen prompts Enter ID 4 Index the I D number of the employee receiving the tip Index the amount of the tip payout on the keypad which displays and press ENTER 6 Receipt prints on the receipt printer 4 8 FS 3700 Owner s Manual Chapter 4 Functions Outside of a Sale Cash Out In of Drawer 4 6 Cash Outin of Drawer 4 6 1 Paid Out Up to five Paid Out keys can be used to record cash taken out of the drawer outside of a sale They should be placed on a screen with a numeric keypad and a key Procedure 1 2 ONO Index PAID OUT Screen prompts Enter amount Index amount of the cash being taken out of the drawer and press TOTA Screen displays amount entered and prompts YES or NO to confirm the amount Press to confirm the amount Screen prompts for alphanumeric description of paid out Enter up to 20 characters and press ENTER Receipt prints on the receipt printer FS 3700 Owner s Manual 4 9 Cash Out In of Drawer Chapter 4 Functions Outside of a Sall 4 6 2 Paid in The Paid In key is used to record cash put into the drawer outside of asale It should be placed on a screen with a numeric keypad and a key Procedure 1 Index PAID IN 2 Screen prompts Enter amount 3 Index amount of cash being put into the drawer and press 7 4 Screen displays amount entered and promp
25. key type is used for all you can eat items This key type is used as a banner key for one of the Report groups Record Macro Re Order Item Report Reprint Voucher Reset Journal Revenue Center Report Revenue Center Report NLU Number Look Up Review Check Screen Select Seat Select Used to print another copy of a credit card voucher Used to reset clear the station s electronic journal deleting all of the current data Used to assign one of the Revenue Center Reports to the keyboard Designed primarily for the FS 2700 Used to print Revenue Center Reports from the keyboard Index the function number of the report then press RI EV Cl ENT ER REPORT NLU This key type is used to display checks that have been closed out This key is used to move the display to another screen This key is used to preset seat numbers for use when entering items on checks by seat numbers FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary Key Function POS Function Description Used to increment the current seat number When a new transaction is started or a check is recalled the current seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only used if the Use Seat s flag is set in the System Configuration table Used to decrement the current seat
26. of the system Daily reports only Time Card Reports This report group shows details of employee timecard activity These reports are explained in a separate document FS 3600 Labor Module Operations Guide Inventory Reports Shows reports available from the Inventory feature They are explained in the FS 3600 Inventory Module Operations Guide FS 3700 Owner s Manual 5 3 Reports Overview Chapter 5 Reports 5 1 1 Print or View Reports Printing or Viewing a Report from the Reports Menu All reports are available from the Reports Menu Q From the Manager Menu select 2 for Reports The report menu displays Printing a Report from the POS Screens Q Preset Keys e Reports available from each report type can be preset on a screen Press the preset key to print the report Q Report Number Look up NLU Keys e Instead of programming individual report preset keys a number look up key can be set on a screen for each report type System Revenue Center Station User Timecard and Inventory e The report number code can be indexed before pressing the NLU key and the report is immediately printed Q Function Number Look Up Key e System reports are also accessible by indexing the report number code then pressing the FUNCTION NLU key Code numbers used with the Report NLU keys and the Function NLU keys are included in the List of Reports on page 5 7 5 4 FS 3700 Owner
27. product with no charge for parts or labor Toshiba TEC America liability hereunder shall be limited to repair or replacement of the defective part or parts and such correction shall constitute a fulfillment of the warranty hereunder Toshiba TEC America shall have no liability hereunder TOSHIBA TEC AMERICA MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS EXPRESSLY STATED HEREIN UNDER NO CIRCUMSTANCES SHALL TOSHIBA TEC AMERICA BE LIABLE TO THE PURCHASER OR ANY USER FOR ANY DAMAGES INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES EXPENSES LOST PROFITS LOST SAVINGS OR OTHER DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE THIS PRODUCT EVEN IF CAUSED BY TOSHIBA TEC AMERICA S SOLE NEGLIGENCE To obtain warranty service contact your TOSHIBA TEC AMERICA dealer You may also write or phone Toshiba TEC America 4401 A Bankers Circle Atlanta GA 30360 Phone No 770 449 3040 Fax 770 453 0909 If the problem cannot be remedied by telephone TOSHIBA TEC AMERICA will determine how service will be provided Do not ship the equipment to TOSHIBA TEC AMERICA without a return authorization number The purchaser must prepay any shipping costs and insurance and assume the risk of loss during shipping Toshiba TEC America provides this publication as is without warranty of any kind either expressed or implied This publication could include technical inaccuracies or
28. the specific discount is not preset on the keyboard Index the record number of the discount from the Discount Setup el and press DISCOUNT NLU Downline to OCB This key is used to send the Menu Item table to an order confirmation board Enter Bar Code This key type is used to enter a numeric bar code for a product It is used when a product fails to scan properly Enter PLU Used to add a Menu Item to a check by entering the PLU rather than pressing a preset key 1 14 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary Key Function POS Function Description Exec Batch 1 4 This function enables calling a DOS batch file outside of the POS application then restoring the POS application Each key assigned 1 thru 4 corresponds with a file c NCCPOS Proct1 bat thru Proc4 bat More details of setting up this function are available by request DOS batch file programming knowledge is required and is not supported as part of the FS 3700 2700 programming Exit 4 Applies to the FS 2700 Finished Prod This key type is used at the beginning of a Waste transaction to identify it as a waste ticket 1 5 All items entered in the transaction will update the waste totals Foreign Currency This key type is used to calculate the amount due on the check in a foreign currency Function NLU Designed primarily for the FS 2700 Number Look Up C
29. works as a destructive backspace It has been labeled in this example to represent its function on the screen Hint Make sure any keys that require a numeric entry are placed on screens that have a keypad Sample Table Guest Screen Tables Guest Press a button Table Humber Guests Prew Screen iztelet EE 2 i Enter 3 ogg uR heck 1 Taxable rder 0 Non Tax Hh Qiu rP n wu pad Do gt the Ca A De ag m m ooooo m ooo ooo g Mar 20 10 59 am DINING RM LUNCH Main Wait Stn 1 69k E FS 3700 Owner s Manual 1 9 Sample FS 3700 Screens Chapter 1 FS 3700 Overview After any required prompts are satisfied the server is ready to enter items on the check Q Inthe sample screen below each menu category key shown is a screen select to that category s items a NOTE the SE TOTAL key It is actually the key but in this example has been renamed to suggest ending the service round The key sends items to the remote printers Sample Food Menu Screen estat APPS Steaks won Bee Cad Cus tom Dessert Steaks ai Ge maar Screen Cancel Void Print Check Siu A XFer Chk dar n A 0 00 Es ox juests 0 Tax f 0 00 Gratuity 0 00 Pay Service E idee 8 00 Split by Her chk Menu Total Mar 20 3 10 pm DINING RM LUNCH Main Wait Stn 1 69 Press a button
30. 0 TO 7 14 05 16 20 TOSHIBA TEC AMERICA Atlanta GA Readings Non resettable totals maintained by each POS station This section prints if the USE NRGT option in System Setup System Config is set These fields do not appear on the User Financial Report Readings Opening 0 00 Closing 69 14 Menu Item Sales before Voids Refunds or Discounts Tax and Tips Trn Opening 0 00 Trn Closing 0 00 Readings for Training Totals if selected in Training Mode Config Sales Sales totals by Departments sales tax collected and sales totals and statistics by order type Sales FOOD 38 44 BEVERAGE 6 50 Sales Tax 2 97 Gross Sales 47 91 Sales Tax 2 97 Net Sales 44 94 Net Sales Menu Item Sales Voids Refunds Discounts FS 3700 Owner s Manual 5 17 Financial Report Chapter 5 Reports DINE IN Tcekts Avg Tckt Guests Avg Chk Avg Trans Time min BAR 3 2 Th 10 26 Statistics for each Order Type 21 48 16 74 36 Check Guest averages are Net Sales of Checks Average Transaction Times are minutes all checks are opened of Checks Tckts Avg Tckt Guests Avg Chk Avg Trans Time min TO GO Tckts Avg Tckt Guests Avg Chk Avg Trans Time min 8 8 Ts 81 14 14 14 81 47 47 69 26 99 99 99 51 Balance This section contains a method of balancing the readings adjustment to the system s reported Gross Sales It does not print if the NRGT is not bein
31. 123 MgrVIP 9 44 1 456 MgrVIP 9 82 1 Total 19 26 ACCOUNT This is the account number of the person making the charge The server enters this number in response to a prompt when the Charge Account media type is used ACCOUNT TYPE This is the Media type to be credited with the sale AMOUNT This is the total amount of charges made to each charge account OF TRNS This is the number of charge transactions posted to each account FS 3700 Owner s Manual 5 27 Discount Recipient Report Chapter 5 Reports 5 13 Discount Recipient Report Revenue System Center Station User pv tv v The Discount Recipient Report details the use of discounts given to employees managers and corporate personnel Discounts pro grammed with the RECIPIENT option set will be included on this report sorted by the person receiving the discount 4 23 pm 7 14 05 DISCOUNT RECIPIENT REPORT SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 16 23 TOSHIBA TEC AMERICA Atlanta GA RECIPIENT DISCOUNT AMOUNT TRNS 10 Emp Disc 2 48 1 6 Emp Disc 2 30 1 4 Emp Disc 3 62 T Total 8 40 RECIPIENT This is the ID number of the employee receiving the discount The server is prompted for the ID number when applying the discount to a check DISCOUNT TYPE This is the description of the discount received AMOUNT This is the total amount of the discounts received OF TRNS This is the number of discounts received by the employ
32. A Server Name User D and the shift for the report Susan 2 Shift 1 Cash 2 18 94 HOUSE 1 3 84 Total 3 22 78 Gross Sales 22 78 Cash 5 137 83 VISA 1 11 00 HOUSE 1 3 84 Total 5 49 67 Number of transactions and total for each Media type Gross Sales 49 67 Total Amounts of all Media types Loan Total 50 00 Pickup Total 53 0 0 Total 103 00 Amount of Loans and Pickups is included in CASH total 5 24 FS 3700 Owner s Manual Chapter 5 Reports Loan Pickup Report 5 10 Loan Pickup Report Revenue System Center Station User pv ft tv This report is a log of the bank loans and pick ups that occurred on the system The Net amount of this report is included in the CASH amount on the Financial and Media Reports 4 55 pm 7 14 05 LOAN PICKUP REPORT SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 16 55 TOSHIBA TEC AMERICA Atlanta GA Mary 6 Server Name and User I D DESCRIPTION TIME STN AMOUNT Loan 16 42 1 25 00 Loan Total 25 00 Pickup Total 0 00 Total 25 00 Loan Total 50 00 Pickup Total 153 00 Total 103 00 The net amount of all Loans and Pickups USER ID Name and user ID of the operator who received the Loan or Pick Up Includes a record for each employee who received a Loan or Pick up TIME The time of the loan or pick up STN The station ID where the loan or pick up occurred AMOUNT This is the amount of the loan or pick up FS 3700 Owner s Manual 5 25
33. CK or TOTAL 3 30 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Split a Check 3 8 2 Split by Seat Number To split checks into separate checks using SEAT NUMBER requires the option USE SEAT in the System Config Table be set YES Procedure 1 Recall the check e f seat numbers were not entered prior to sending the check i e all items are assigned to seat 1 items can be reassigned using the CHANGE SEAT key see procedure on page 3 16 2 Press SPLIT BY SEAT Screen prompts Enter number of checks Index the number of new checks to create from this check and e A list of new check numbers display across the top of the screen e Below the check buttons display a list of the seat numbers entered on the check 5 Touch a check button and then touch each of the seats that should be split to this check Continue until all seats have been assigned to the correct check Press SPLIT 8 A list of the new check numbers display e To print one check touch the button of the check and press e To print all the new checks press PRINT 9 Press to exit the split check screen 10 End the service round by pressing MEDIA PRINT CHECK or TOTAL FS 3700 Owner s Manual 3 31 Split a Check Chapter 3 Guest Check Functions 3 8 3 Split By Amount Procedure 1 2 3 R
34. ER 3 Use the up and down arrow keys to highlight the menu item and its modifiers 4 Press SPC INST e Buttons display for each Special Instruction designated menu category 5 Touch the button for the category wanted e Modifiers in that category display 6 Touch a modifier It is added to the menu item e The display returns to previous screen 3 4 3 Delete a Modifier NOTE A required modifier cannot be deleted 1 Enter menu items with modifiers 2 Press CHANGE MODIFIER 3 Use the up and down arrow keys to highlight the menu item and its modifiers 4 Press CHANGE MODIF 5 Use the up and down arrow keys to highlight the modifier 7 Press DONE when all changes are made 3 20 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Check Corrections Before Sending 3 4 4 Replace a Modifier 1 2 3 Enter menu items with modifiers Press CHANGE MODIFIER Use the up and down arrow keys to highlight the menu item and its modifiers Press CHANGE MODIF Use the up and down arrow keys to highlight the modifier to be replaced Press CHANGE MODIF e The forced display from which the modifier was entered displays Select the correct modifier Press DONE when all changes are made FS 3700 Owner s Manual 3 21 Send Items to Remote Printers Cha
35. Menu IteM ccecceeeeeeeseeeeeeeeeeeeeeeneeteees 3 11 3 3 6 Enter Modifiers With Forced Display c 0 3 12 3 3 7 Enter Modifiers With Special Instructions 3 13 3 3 8 Enter Modifiers With Spell It Instructions 3 14 3 3 9 Enter Items by Seat Numbers n 3 15 3 3 10 Enter by Menu Item Size 00 3 17 3 4 Check Corrections Before Sending cccececeeseeeeereeees 3 18 3 4 1 Remove Items from Checks ccccceseeseeeeeeeeeeeees 3 18 3 4 2 Add a Modifier cccccccesceeeeeeeeeeeeeeeseeesneeeseeeaes 3 20 3 4 3 Delete a MOdifier ccccccccsessecessscceeesseteeesseneeens 3 20 3 4 4 Replace a Modifier cecccceceeeeeseeceeeeeeeseeeeeneeeeaes 3 21 3 5 Send Items to Remote Printers 0 ccccccsceeeseeeeeseeeeeneeees 3 22 3 5 1 Printer Mode OptionS cccccceeeeeseeeeeeeeeesteeeeseeteees 3 22 3 5 2 Send One Remote Slip from Multi Checks 3 23 3 5 3 Send Multi Remote Slips from One Check 3 25 3 6 End Service ROUN 0 ccccccecssececesseeceeeessneeeeesseeeeeeseeeeneea 3 26 37 Recall a Cneck ocsi eene acesientacecMabiacevastiaastivntacseuseixs 3 27 3 7 1 By Check Number 0 ccccceececceeeeeeeeteeeeeeseaeeneeeeeaes 3 27 3 7 2 By Table NUMO cei eterra a eh ee eneen EEKAN EKKE 3 28 3 7 3 Recall by Order Type ssesseseesesssessnssressresressee 3 28 3 7 4 Recall Table with Separate CheckS ceeeeeee
36. S operations It can also be used to log the current user out of a station Used to run a macro which was previously recorded using a key Meal Period This key is used to override the current Meal Period assigned to a station for one order only Media Used to tender guest checks Media NLU Designed primarily for the FS 2700 Number Look Up Used to tender a check with a media when the specific media is not preset on the keyboard Index the record number of the media from the Media Setup table and press MEDIA NLU This key is used to preset menu items on the keyboard Press the key to enter the item to a check Menu Item Size Entered before a menu item on a guest check to set the item s size level 1 16 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview POS Key Functions Summary Key Function POS Function Description Mgr Mode This key type is used to access the Manager Mode area of the system Manager Mode contains the Database Setup Reports Utilities Inventory and Timeclock Menus Used to open the cash drawer outside of a sale transaction Used to enter a numeric value from 0 to 9 Open Refund This key type is used to create a refund check All items entered on the check will be part of the refund Order Complete This key type is used to fire orders to the remote printers when the ORDER CHECK ON DEMAND option in the Order Type Setup table is used Any new it
37. Sales Tax Report Chapter 5 Reports 5 11 Sales Tax Report Revenue System Center Station User The Sales Tax Report summarizes the sales and sales tax collected for each tax table Sales tax for inclusive tax tables is computed as a percent of sales posted to the tax table 4 23 pm 7 14 05 SALES TAX REPORT SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 16 23 TOSHIBA TEC AMERICA Atlanta GA FOOD Taxable Sales 38 44 Non Taxable Sales 0 00 Sales Tax 25 32 BEVERAGE Taxable Sales 6 50 Non Taxable Sales 0 00 Sales Tax 0 65 Total Taxable Sales 44 94 Non Taxable Sales 0 00 Sales Tax 297 Taxable Sales This is the amount of taxable sales posted to the tax table Non Taxable Sales This is the amount of non taxable sales posted to the tax table Sales Tax This is the amount of sales tax posted to the tax table or for inclusive tax tables the amount of computed tax from the taxable sales posted to the tax table 5 26 FS 3700 Owner s Manual Chapter 5 Reports Charge Account Report 5 12 Charge Account Report Revenue System Center Station User pv ft tf The Charge Account Report is used to report house account charges for the day This report is updated when a check is tendered with a media that is set with the CHARGE ACCT option in the Media Setup table 5 31 pm 7 14 05 Charge Acct SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 17 31 TOSHIBA TEC AMERICA Atlanta GA
38. Size Levels are used for ordering Menu Items such as soft drinks which come in different sizes Q Two ways to enter a different size menu item e Press the MENU ITEM key prior to the first modifier item in order to change its size level Example F FRIE i un e Press a preset menu item of a certain size When ordering priced modifiers through Forced Displays an option STAYDOWN SIZE in the Menu Table can be set so the size level remains the same until all modifiers from the Forced Display are entered Sample Procedure 1 2 Press a menu item for example BURGER A Forced Display gives choice of MED FRIES size 2 in this example or size 3 e Enter MED FRIES e The STAYDOWN SIZE is set to YES in the Menu Table Te next pelted PERA shows choice of soft drinks and keys for each price size e Selecta soft drink The size will default to Menu Item Size 2 e Or to order a Size 3 soft drink press the key then select the soft drink wanted FS 3700 Owner s Manual 3 17 Check Corrections Before Sending Chapter 3 Guest Check Functions 3 4 Check Corrections Before Sending 3 4 1 Remove Items from Checks Remove Last Item 1 Enter menu items 2 Press LAST IT 3 The menu item is removed f
39. T CHECK ora key 3 Prompt line displays message Enter order number 4 Index the order number on the keypad and press The service round is completed FS 3700 Owner s Manual 3 7 New Check Prompts Chapter 3 Guest Check Functions 3 2 5 Override Meal Period Meal Periods are set up by time for each day of the week in the Meal Period Setup table The current setting can be overridden for the current check only or for all checks until the System Z report is done The change can affect one terminal or all terminals For One Check Only 1 Press a MEAL PERIOD key which has been set for the Meal Period wanted for this check e The override setting reverts back to the preset Meal Period after the check is sent For All Checks Today 1 Press STAY DOWN 2 Press the MEAL PERIOD key wanted 3 Screen prompts Broadcast changes 1 Yes 0 No 4 Press for the change to be effective at all stations in the system Press for the change to affect this station only e The override setting will be effective until the Meal Period is changed again or until the next System Z report is done 3 8 FS 3700 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 6 Add Guest Information An 8 character field can be added to a check using the GUEST INFO field in the Order Type Table Q The information entered
40. TEC FS 3700 Owners Manual TOSHIBA TEC AMERICA TEC TEC Electronic Cash Register FS 3700 Series Document No OM 3700 Original September 2005 Revised TOSHIBA TEC AMERICA FS 3700 and Accessories One Year Limited Warranty Toshiba TEC America warrants this product to be free from defects in materials and workmanship for a period of one 1 year from the date of original purchase from Toshiba TEC America or an Toshiba TEC America authorized dealer or distributor This warranty is limited to the original purchaser and to FS 3700 s and Accessories for the FS 3700 that are sold and used within the United States A copy of a valid dated sales receipt must be submitted with the product for warranty service This limited warranty applies only to FS 3700 units and Accessories for the FS 3700 which do not function properly under normal use within the manufacturer s specifications It does not apply to products that in the sole opinion of Toshiba TEC America have been damaged as a result of accident misuse neglect or improper packaging or shipping This warranty is void if the TEC label or logo or the rating label or serial number have been removed or defaced or the product has been modified or serviced by other than Toshiba TEC America or an authorized Toshiba TEC America Service Center During the one year warranty period Toshiba TEC America will repair or replace at Toshiba TEC America s option any defective
41. This option allows orders to be prepared for multi person orders but on only one check With this option set no Menu items of this Order Type will print to the kitchen printers unless ORDER COMPLETE is pressed Procedure 1 2 Enter menu items for first remote order Press ORD ER COMPLETE e The order remains on the screen e The items entered this round print on the remote printer s Enter menu items for the next remote order Press ORD ER COMPLETE ER COMPLETE Continue entering items and pressing ORD all remote orders are entered Press key to end order entry PRINT CHECK TOTAL ora MEDIA key FS 3700 Owner s Manual 3 25 End Service Round Chapter 3 Guest Check Functions 3 6 End Service Round Ending the service round sends menu items to kitchen printers if they have not already been printed and clears the check from the screen a Ifthe flag in the Order Type Table STORE OPEN CHECK is NO for the check s Order Type the service round can only be finalized by tendering the check with a key Procedure 1 Enter all items for this service round 2 Complete any required prompts i e Table Guest Order 3 End the service round by pressing one of the following key types Sends menu items entered this round to remote printers Clears the check from the s
42. Week Ending Setup Table System 2 6 Z With Open Checks Config 4 1 Create Export 5 9 24 Hour 5 11 PTD Totals 6 4 Append Export Files 6 5 Backup Files 7 14 Fixed Position in Export Files 7 5 Restrict Station Z 7 7 Report Station Present 8 3 Export Line Header 8 8 Month Backup File 9 6 Close with Sales 5 32 FS 3700 Owner s Manual Chapter 5 Reports Z Report 5 16 2 Reports Included in X and Z Reports Setting the reports to include for printing in X and Z Reports is done in the Function Setup table The locations are below ee a Report Field Report Report ferarae Accom f a vv Obse Tine Cock sa i Customer Summary 7 8 FS 3700 Owner s Manual 5 33 S Z Report Chapter 5 Reports NOTES 5 34 FS 3700 Owner s Manual TEC TOSHIBA TEC AMERICA
43. X WoOoWPrR 24 00 lt 00 95 00 95 00 4 17 7 14 50 13 Seok 17 14 00 on BW Total Sold includes all items regardless 55 32 of System Tracking option T 98 8 40 Item Discounts Applied to a specific menu item Discounts Applied to the subtotal of a check 44 94 5 12 FS 3700 Owner s Manual Chapter 5 Reports Sales Mix Report 5 4 2 Departments Menu Item Sales The Department selection under the Sales Mix menu summarizes all Menu Items sales by Departments All menu items sold for the period are included in the Department report e The Total Sold includes non priced items only if the Track System Sales option is set in the Category Setup table 12 59 pm 7 14 05 MENU ITEM SALES REPORT Departments SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 12 59 TOSHIBA TEC AMERICA Atlanta GA 1 Food SOLD 11 00 61 11 Gross Rev 45 42 82 10 Item Disc 13 9 3 4 36 Net Sales 43 44 2 Beverage SOLD 4 00 22 22 Gross Rev 3 40 6 15 Item Disc 0 00 0 00 Net Sales 3 40 3 Beer SOLD 1 00 5 56 Gross Rev 125 2 26 Item Disc 0 00 0 00 et Sales T725 Total SOLD 17 00 Gross Rev 55732 Item Disc 1 98 Discounts 8 40 Net Sales 44 94 FS 3700 Owner s Manual 5 13 Sales Mix Report Chapter 5 Reports 5 4 3 Categories Menu Item Sales The Categories selection under the Sales Mix menu summarizes all Menu Items sales by Categor
44. a check In order to use this key type the Require Table flag in the Order Type table must be set for the current Order Type Table Select This key is used to preset table numbers for use when tracking checks by tables A numeric table number is assigned to each key Pressing the key assigns that table number to the check Tare This key is used to enter a tare table for a menu item Tax Exempt This key type is used to remove all sales tax from the check All taxable totals are moved to non taxable totals Tax Exempt These eight function keys are used to remove 1 8 sales tax applied to the specified Tax Table Each Menu Item Category is linked to one of the eight Tax Tables When a specific Tax Table is exempt only the sales tax for items in that Tax Table are removed The taxable totals for the Tax Table are moved to non taxable totals Tip This key type is used to add a tip or gratuity to a check To accept the default percentage programmed in the System Config Table press then To override the default press enter the new amount then press Tip Payout This key is used to transfer tips from one User report as a TIPS PAID OUT to another User report as a TIPS PAID IN Index the amount of the Tips being paid out and press TIP PAYOUT At the prompt index the User ID of the employee receiving the payout FS 3700 Owner s Manual 1 21 POS Key Functions Summary Chapter 1 FS 3700 Overview K
45. an be used for functions that are not preset on the keyboards Index the code for the function then press FUNCTION NLU See FS 3700 3600 2700 Programming Manual for a list of operations that can be done with this key and codes used with each one This key type is used to enter or change the number of guests on a check Inventory Report Assign one of the Inventory Reports to a key Inventory Rpt NLU Designed primarily for the FS 2700 Number Look Up Used to print Inventory Reports from the keyboard Index the function number of the report then press INV REPORT NLU Labor Report Used to assign one of the Labor Reports to a key FS 3700 Owner s Manual 1 15 POS Key Functions Summary Chapter 1 FS 3700 Overview Key Function POS Function Description Labor Report NLU Designed primarily for the FS 2700 Number Look Up Used to print Labor Reports from the keyboard Index the function number of the report then press LABOR REPORT NLU Hold Order Used to indicate that the current order should be held from printing to the remote printers until the next order is entered Last Item Void Voids the last item entered on a check The item being voided must be a new item in the service round Loan Pickup This key type is used to track when funds are added to a drawer or when excess funds are removed from a drawer Login Logout This key type is used to sign a user into the system for PO
46. are sub tracted from reports This function can also be used to refund individual items from a check rather than using the function on the closed check Procedure 1 Login the server who rang the original items 2 Press OPEN REFUND 3 If prompted index a manager I D number and press 4 Enter items to be refunded 5 Press the key from which to subtract the item s totals 3 58 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Review a Closed Check 3 15 Review a Closed Check This function is used to display and or print checks that have been tendered but not yet purged Q Closed checks can also be recalled and printed by indexing the check number and pressing RECALL CHECK Q Amaximum of 250 checks can be displayed with this function Procedure 1 The last check to which the user has access displays Use the arrow keys to scroll through the closed checks To print a check press PRINT oO fF amp To exit press DONE FS 3700 Owner s Manual 3 59 Review a Closed Check Chapter 3 Guest Check Functions NOTES 3 60 FS 3700 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste Chapter 4 Functions Outside of a Sall 4 2 FS 3700 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste 4 1 Finished Product Waste Thi
47. at numbers the system assigns the current seat number to 1 The next menu item entered will be assigned to the current seat number e Use the to change the seat number from 1 if necessary Enter the menu item s for this seat number Use the SEAT and SEAT keys to change the seat number as needed for the next menu item s 4 Enter the menu items s for this seat number Continue until all items are entered on the check FS 3700 Owner s Manual 3 15 Entering Menu Items Chapter 3 Guest Check Functions With Seat Select presets seat numbers on the screen Each preset key is programmed with a specific seat number Procedure 1 2 Enter menu item s 3 Continue until all items are entered Change Seat Number Procedure 1 Enter items assigning seat numbers or enter all items with the default seat number of 1 2 Press CHANGE SEAT A change seat number screen displays 4 Use the up and down arrow keys to highlight an item to change e Highlighting a primary Menu Item automatically highlights the item s modifiers 5 Index the new seat number for the item and press SEAT 6 Continue until all items wanted are reassigned to the correct seat number 7 Press DONE 3 16 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 10 Enter by Menu Item Size Menu Item
48. checks of Guests 8 of Tickets 5 Average Check 5 62 Average Ticket 8 99 Average Trans Time 33 96 5 22 FS 3700 Owner s Manual Chapter 5 Reports Customer Summary Report 5 8 Customer Summary Report Revenue System Center Station User pv tv v The Customer Summary Report lists Net Sales and check averages by Meal Period e Check data will vary from statistics on the Financial Report if Z Reports are done with open checks 4 21 pm 7 14 05 CUSTOMER SUMMARY REPORT SYSTEM REPORT Daily FROM 7 14 70 0 00 TO 7 14 05 16 21 TOSHIBA TEC AMERICA Atlanta GA Lunch 29 55 Tckts Avg Tckt 4 TI39 Guests Avg Chk 6 4 93 Dinner 15 39 Tckts Avg Tckt L 5439 Guests Avg Chk 2 7 70 Total 44 94 Tckts Avg Tckt 5 8 99 Guests Avg Chk 8 5 62 Sales Net Sales for the Meal Period Menu Item totals adjusted for discounts Tckts Avg Tckt The number of checks and the average net sales per check for the Meal Period Guests Avg Chk The number of guests and the average net sales per guest for the Meal Period FS 3700 Owner s Manual 5 23 Media Report Chapter 5 Reports 5 9 Media Report Revenue System Center Station User This report details the totals for each different media type by Server Totals for CASH include any loans and pick ups that were recorded by the system 4 21 pm 7 14 05 Media SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 16 21 TOSHIBA TEC AMERICA Atlanta G
49. clared by Servers at clock out 1 76 E 4 98 Tips included in checks Cash Tips Charge Tips Prints if MIN TIP is set in System Config 6 74 NET SALES times Tip from System Setup System Config Tip minus Declared Tips FS 3700 Owner s Manual 5 19 Financial Report Chapter 5 Reports Deposit This section is created from entries made from the Deposit Entry report selection see page 5 29 Media types that display are those with the option set for IN DEPOSIT LST Deposit Cash 34 80 VISA 11 00 HOUSE 3 84 Deposit 49 64 Diff 03 DIFF is the total reported thru the system minus the entries made in the Deposit Entry report selection Cash Balance Calculates cash amount for reconciling with the cash drawer s Cash media type is defined by the System Setup System Config option CASH MEDIA ID It is recommended that CASH be always set as Media 1 Cash Balance Gross Sales 47 91 Total Due Est AT O2 gt gt VISA 11 00 HOUSE 3 84 Cash Due Est 33 20 lt A Total Due Est minus all non cash media totals Discounts Summary of the discounts applied for the period Discounts 1 2 3 Emp Disc 3 8 40 80 92 Senior 1 1 98 19 08 Total 10 38 23 10 1 Number of each discount used on checks 2 Total amount subtracted from checks for each discount 3 Each discount s percentage of the Total Discount amount 5 20 FS 3700 Owner s Manual Chapter 5 Reports
50. creen Prints the guest receipt if PRINT CHECK ROUND in the Order Type Table is YES Check remains open e PRINT CHECK Sends menu items entered this round to remote printers Clears the check from the screen Prints the guest receipt Check remains open e MEDIA Sends menu items entered this round to remote printers Clears the check from the screen Prints the guest receipt if PRINT CLOSED CHECK option in the Order Type Table is YES Closes the check 3 26 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Recall a Check 3 7 Recall a Check Q The RECALL OTHER USER CHECK field in the Job Code Table can be set to allow users such as cashiers to recall checks entered by other employees Q Checks can only be opened at one workstation at a time 3 7 1 By Check Number Checks with Order Types requiring a table number can also be recalled by check number Using the Number Pad 1 Using the number pad index the check number 2 Press RECALL CHECK Using List of Open Checks 1 Press RECALL CHECK 2 A list of all open checks accessible by this server displays 3 Press the key of the check wanted to recall FS 3700 Owner s Manual 3 27 Recall a Check Chapter 3 Guest Check Functions 3 7 2 By Table Number Using the Number Pad 1 Using the number pad index the table number 2 Press RECALL TABLE
51. e Q All checks must be assigned to an Order Type Most Job Codes will be assigned a default Order Type Or the user can be prompted to enter the Order Type for each guest check An Order Type can be required as an entry for a particular work station e The DEFAULT ORDER TYPE in the Job Code Table for the employee s Job Code must be set to NONE press the CLEAR key An entry for the Order Type must be completed before a menu item can be entered on the check Procedure 1 Before entering a menu item press an ORDER TYPE key for this check e Pressing an ORDER TYPE key will also override a default Order Type assigned to the Job Code for one order only 3 6 FS 3700 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 4 Order Number Q Order numbers are also known as TENT numbers They can be used when pre numbered order cards are given to guests to place on the table so food can be delivered to the correct table Q An Order Number can be required for checks of a certain Order Type by setting the PROMPT ORD NUM flag in the Order Type Table Q When Order Number is required for a check a prompt will automatically display when the service round is completed Q When the REQ TABLE flag in the Order Type table is YES the PROMPT ORD NUM flag does not function Procedure 1 Enter menu items on to the check 2 End the service round by pressing TOTAL PRIN
52. e 3 48 for how the SPEED TENDER and PAY IN FULL options work since the amount tendered cannot be entered prior to selecting the media with the key Procedure 1 Enter item s or recall the check 2 Index the media I D number wanted and press MEDIA NLU e lf SPEED TENDER is NO screen prompts Enter amount 3 Index the amount and press TOTAL Overtender to Tip with MEDIA NLU Q SPEED TENDER and PAY IN FULL in the Media Setup table should be set to NO if using MEDIA NLU 1 Enter item s or recall the check 2 Index the media I D number wanted and press MEDIA NLU 3 Screen prompts Enter amount Index the total amount received including the amount of the tip Press FS 3700 Owner s Manual 3 53 Tender the Check Chapter 3 Guest Check Functions Split Tender With Q The SPEED TENDER option in the Media Setup table should be set to NO if using MEDIA NLU 1 Enter item s or recall the check 2 Index the media I D number for the first media type and press MEDIA NLU 3 Screen prompts Enter amount 4 Index the amount received in this media including the amount of the tip 5 Press 3 54 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Corrections to Closed Checks 3 13 Corrections to Closed Checks Closed checks retained in the check file can be recalled and changed after they have been tend
53. e CHANGES c ccceecceceeeceeeeeeeeeeeceeeeeesaeseeeeeesaeeeeaaeeseneeeeas 4 7 4 5 lt Tips Payouts EAE EE I E 4 8 4 6 Cash Out In of Drawer cccececeeeeeeceeeeeeeaeceeeeeseeeesaaeeeeneeeeas 4 9 46 1 Paid Qutris 2 sstcisi o E tae hose ch en eee 4 9 46 2 Pale IM ai tei eevee cetitar a eae a ea E 4 10 Reports 5 1 5 1 Reports OVerview ccccecccceeceeceeeeeeeaeeeeeeeseeeeeseaaeseeaeeneeeetaas 5 3 5 1 1 Print or View Reports 00 cceceeeseceeeeeteeeeeeeteeeeeeteeeeeee 5 4 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 5 16 5 1 2 Report Balancing Notes c ee eeceeeeeeeeeeeeeeneeeeeeaes 5 5 5 1 3 Report Sample Format ccceceeesceeeeeeeeeceeeeeneeee 5 6 5 1 4 List Of REPorts ccceceeceeeeeeeeeeeeeaeeeeeeseeeeeeeaeeeeneeee 5 7 Open Check RePort ecccccecceeseeceeeeeeeeeeeeeaeeeeeeeseneeeetaeeeeneeees 5 8 Hourly Productivity Report ccccccceeeeeseeeeeeeeseeeeeseaeeeeeeeeees 5 9 Sales MiX Repone mesia ioan eaan renkan a ae aeaa SSE 5 11 5 4 1 Detail Report Menu ltem Sales ceeeeeeeees 5 12 5 4 2 Departments Menu Item Sales c cceeeeeeees 5 13 5 4 3 Categories Menu Item Sales ccceccceesseeeeeee 5 14 Manager Voids Repott ccccceeeeseeeeeesneeeeeeeneeeseenaeeeeeeaaes 5 15 Refund Repo s aaan ar corerrerreercer errr a erere 5 16 Financial Repris ofer irh reres eir oe EIn TT 5 17 Customer Summar
54. e time that the void occurred CHK This is the check number that contained the voided item DESCRIPTION The name of the menu item that was voided PRICE This is the price of the voided item that was removed from the check FS 3700 Owner s Manual 5 15 Refund Report Chapter 5 Reports 5 6 Refund Report Revenue System Center Station User pv tf tv The Refund Report is a log of all refunds that occurred during the business day Refunds are created when an item that was entered in a previous service round from a paid check is removed or when an Open Refund entry is made on a check The report lists refunds by approving manager and gives totals for each manager as well as a total for all Refunds 4 20 pm 7 14 05 REFUND VOIDS REPORT SYSTEM REPORT Daily FROM 1 01 70 0 00 TO 7 14 05 16 20 TOSHIBA TEC AMERICA Atlanta GA TIME CHK DESCRIPTION PRICE Manager Patty 12 43 0007 Cheesecake 395 395 Total 3495 Manager This line shows the approving manager s name TIME The time that the refund occurred CHK This is the check number that contained the refunded item DESCRIPTION This is the menu item name for the refunded item PRICE The price of the item that was removed from the check 5 16 FS 3700 Owner s Manual Chapter 5 Reports Financial Report 5 7 Financial Report Revenue System Center Station User 4 20 pm 7 14 05 FINANCIAL REPORT SYSTEM REPORT Daily FROM 7 14 05 0 0
55. ecall the check Press SPLIT BY AMOUNT Screen prompts Enter number of checks Index the total number of checks to create from this check and press Index the amount for the first check and press e Continue entering the amount for each check e When there is one check remaining the system puts the balance on it the last check The system displays buttons for each resulting check e The first original check contains all the menu items tax and gratuity and shows the total amount that was transferred e Each new check contains an item Bal Xfer and the amount transferred to it from the original check Press to print each check or press to exit the function 3 32 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Transfer a Guest Check 3 9 Transfer a Guest Check 3 9 1 Transfer to a Server This procedure is done by the server who created the check Procedure 1 Recall the check Should be done by the server responsible for the check or a manager Press XFER CHK TO SVR key Screen prompts Enter ID Index the I D number of the server the check is being transferred to If the default Order Type for the new server requires a table number and the check does not have one assigned screen prompts Enter table number Index the table pumper on uing keypad which automatically displays and press l If the defaul
56. ee 5 28 FS 3700 Owner s Manual Chapter 5 Reports Deposit Entry 5 14 Deposit Entry Revenue System Center Station User pv ft tv The Deposit Entry function can be used to record actual amounts in the cash drawer for comparison with reported totals Notes Q The amounts entered in this function are on the Financial report if the option REQ CASH DECL in the System Setup System Config table is set a If Deposit Entry is set for X Z Reports in the Function Setup table the screen will display when these reports are initialized forcing the user to make entries Procedure 1 Index the amount for each media then press 2 Press when all entries are complete To correct an entry index the number of the media and press TOTAL When all entries are correct press EXIT again 4 If BLIND DEPOSIT is YES screen prompts Are you sure 5 If BLIND DEPOSIT is NO screen prompts Diff xx xx Save 6 If all entries are correct and should be saved index for YES To discard entries index 0 for NO then for CANCEL FS 3700 Owner s Manual 5 29 X Report Chapter 5 Reports 5 15 X Report Revenue System Center Station User The X Report allows a user to print a pre defined sequence of reports with a single command without clearing any totals The option to include each report is set in the Function Setup table The pages options for each report are shown on page 5 33 Q Set
57. eeeeeeeeeeeeeeeeteaeeeeeaeeeeeeeess 1 4 1 3 Sample FS 3700 SCreens ccecccceeeeeeeeceeeeteteeeeeaeeneneeees 1 6 1 4 POS Key Functions Summary seeren 1 13 Access the System 2 1 2 1 Manager Overrides cceeceeeeeeeeeeee cent eeeaeeeeeeeseaeeeeeaaeeeeneeeeas 2 3 2 2 Clocking MOUT n a ae ea a a ont aa oe 2 4 22a COCK MMs ra a a a aa E asee 2 4 2 2 2 Clock OUT eson eraits ean E EEEE E 2 5 2 3 CLOQIN LOQOUUS spn e a ec ee 2 6 2381 EOGI aea e A E E A AS 2 7 2e OGOUN Seia e te E R ATA 2 7 2 3 3 One Touch Login ssssssssssssssssnsesnsssrsssnssenssenssrnsssenssnns 2 8 Guest Check Functions 3 1 3 1 New Guest Checks aroi tirei e i a aa ada a 3 3 3 2 New Check Prompts cccceceeeeceeceeeeeeeeeeeeeeeseeeeseaaeeseneeeeas 3 4 3 2 1 Table Number eccceecce cece ee eeeeeeeeeeeeeeeseeeeesneaeeeeees 3 4 3 2 2 Guest COUNT innia raai aiaa as 3 5 3 2 3 Order Type ieai aa a aia a i eee 3 6 3 2 4 Order NumDe isase aari A ANE 3 7 3 2 5 Override Meal Period cccceseeeeereeceeeeeesteeseneeeees 3 8 3 2 6 Add Guest Information 0 cccceseeeeceeceeeeeeeseeeeeeeeeees 3 9 3 3 Entering Menu IteMS ec eeeeeeeeeeeeeeeeeeeeeeeeeteeeaeeeeeeeaees 3 10 3 3 1 Preset Menu Item ee ceneeeeenneeeeeeeeaeeeeeeaeeeeeeaas 3 10 3 3 2 More than One Preset Item 3 10 3 3 3 Menu by PLU Piruetti iii ariaa 3 10 3 3 4 Open Priced Menu IteMm cccccccesseceeseetteeeeseteeees 3 11 3 3 5 Scalable
58. eeeeeeseeeeeeeeeeseeeeeeaeeeeeeeeeeees 3 48 3 12 1 Tender a Check with Preset Key n se 3 49 3 12 2 Tender With Tip Entry 0 ee eeceeeeeeeeeeeeeeeeeeeeeeaees 3 49 3 12 3 Overtender to Tip cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeees 3 49 3 12 4 Split Tender eeecceeeeceeeeeeeeeeeeeeeeeeneeeeaeseeeeeeeeees 3 50 3 12 5 Partial TENnder cceccceceeeeeeeeeeeenee scene eeeeaeeeeneeseeeeees 3 51 3 12 6 Tender to Charge ACCOUNT cccceeceeteeeeteteeeeeeees 3 52 3 12 7 Tender with MEDIA NLU sc s snl cciisinstbhiecsgatathenats 3 53 3 13 Corrections to Closed Checks ssssssesierererirrrererrenn 3 55 3 13 1 Refund a Menu Item ccceeeeeeeeeeeeeeeneeeeneeeeeeeees 3 55 3 13 2 Change a DiSCOUNT ccccceeeeeteeeeeeeeeeaeeeeteeteeeeees 3 56 3 13 3 Change Media Type cccccseeseeeesteeeteeteneeeeeeees 3 57 3 13 4 Change a Credit Card Tip n se 3 57 3 14 Enter a Refund Check 0 0ccccceceeecceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 3 58 3 15 Review a Closed Check c ccceccceceeeeeeseeeeeeeeesseeseneeteeeeees 3 59 Functions Outside of a Sale 4 1 4 1 Finished Product Waste cecccceeeesteeeeeeeieeeeeeteeeeeeeneeeeees 4 3 422 LOAN PICKUP oeiee E eA EEEE EEEREN ERA vecebeanteebiles 4 4 APO Ae OAM EEEE E E AE EE EE T E 4 4 42 2 PICKUP isch Gees erinan aaa ae leet eaa eaa aan aaa as dania 4 5 4 3 Transfer Me ia eecccecccececeeeseeeeeeeeceeeeesaeseeneeesaeeeesaeeseneeeaas 4 6 4 4 Pric
59. ems that have not yet been sent to the order printers will be printed when this key is pressed Order Type Used to override the Order Type setting of the user s Job Code for one order only This key type is used to add cash to the drawer from sources of income other than a sale Paid Outs These five function keys are used to remove 1 5 cash from the drawer for purposes other than to give change for a sale Returns the display to the previous screen Price Change This key is used to change a Menu Item s price Print Check This key type is used to print a copy of the guest check to any On Demand printers and ends the current service round Print Journal Prints the station s electronic journal Print Reset Journal This function is used to print and reset clear the station s electronic journal Recall Check This key is used to recall checks being tracked by the check number FS 3700 Owner s Manual 1 17 POS Key Functions Summary Chapter 1 FS 3700 Overview Key Function POS Function Description Recall Check These four function keys are used to recall Order Type 1 4 checks of only the specified Order Type Recall Table This key is used to recall checks being tracked by the table number This key type is used to record a sequence of keys that can be played back by pressing a single button Macros recorded using this key are played back by pressing the key This
60. ered Q The length of time closed checks are available is set with the TICKET PURGE field in the System Config Table page 4 5 Make sure the security setting for the key is sufficient to appropriately restrict this function It is set in the Function Setup Table page 3 That setting only affects check items that have been sent and or tendered 3 13 1 Refund a Menu Item Procedure 1 Index the number of the closed check 2 Press RECALL CHECK e Check displays on the screen 3 Press VOID 4 If prompted index a manager I D number and press Use the up and down arrow keys to highlight the item and its modifiers to be removed from the check 6 Press TAG A symbol displays to the right of the item s price e Ifan item is tagged in error press again 7 When all items to be removed have been tagged press 8 Press the key originally used to tender the check 9 Change due displays 10 Screen prompts Refund 11 Press or any key to complete the transaction FS 3700 Owner s Manual 3 55 Corrections to Closed Checks Chapter 3 Guest Check Functions 3 13 2 Change a Discount Procedure 1 2 DG eG 7 8 9 10 11 12 Index the number of the closed check Press RECALL CHECK e Check displays on the screen Press If prompted index a manager I D number and press Use the up and down arrow keys to hi
61. ervice round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 Owner s Manual 3 43 Check Adjustments Chapter 3 Guest Check Functions Discount for Recipient This procedure is commonly used for Employee Meal discounts Q The RECIPIENT field in the Discount table is used to prompt the server for an D number and the CHK RECIP ID field is used to check the User Setup table for a valid I D number Procedure 1 Enter item s to the check 2 Press the key programmed for Recipient feature 3 Screen prompts Enter recipient ID 4 Index the I D number of the employee receiving the discount 5 End the service round by pressing TOTAL MEDIA or PRINT CHECK e The employee s name the discount name and the discounted amount is listed on the Discount Recipient Report 3 44 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments 3 11 3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key Procedure 1 Enter item s or recall the check 2 To exempt tax to remove all tax from the check e Press e Press a TAX EXEMPT to remove a specific tax rate 1 through 8 from the check 3 End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 Owner s Manual 3 45 Check Adjustment
62. ey Function POS Function Description Total This key is used for several purposes End a service round storing the check and leaving it unpaid This is called Service Totaling the check The Order Type must be configured to allow unpaid checks to be stored in the system in order for this use to be applicable Finalize an input field like an Enter key ona keyboard For example enter a number for an amount and then press the key to indicate completion of the entry Accept allowable modifiers for a Menu ltem An allowable modifier is one that has the required quantity set to zero When all modifiers from the Category screen are entered press to indicate the entry is complete Transfer Media This key type is used to transfer media totals from one Media Type to another This procedure is normally used when a user tenders a transaction or transactions using the wrong payment type User Login This is primarily a FS 2700 feature It is used to accomplish a one touch login feature NOTE A User Login key can be used on the FS 3700 However the One Touch Login is better suited to the FS 3700 touch screen User Report Assigns one of the User Reports to a key The report will apply to the User logged into the station on which the key is pressed User Report NLU Designed primarily for the FS 2700 Number Look Up Used to print a User Report from the keyboard Index the function number of the report then press
63. g used in the READINGS section Closing Opening Balance Readings Change Mgr Voids Mgr Refunds Discounts Gross Sales 69 14 The current NRGT 00 Prior NRGT from the last Z Report 14 s90 95 4 385 Closed Checks Summary of all closed checks This section prints if the REPORT CLOSED CHECKS option is set in the System Setup System Config table Closed Checks 0003 0006 0007 0009 0010 Total Check 08 41 12 27 12333 12 28 12 30 Server Time ID Closed POO oS j oO Charge Tip 16 32 11 00 15 89 2 62 3 84 49 67 Check Total Including Tips 5 18 FS 3700 Owner s Manual Chapter 5 Reports Financial Report Server Sales Summary of sales by server Server Totals Server First Name and initial 1 Susan Cy 22 78 Marie P 9 24 Mary L 15 89 Total 47 91 2 00 0 as 0 1 3 22 78 11 00 15 89 49 67 1 The Server s Gross Sales 2 The Server s Charge Tips 3 Total of columns 1 and 2 Media This section of the Financial Report contains media balancing totals to be reconciled with deposits and cash drawers Media Cash VISA HOUSE Total 49 67 1 The number of times this media was used 2 The Total amount collected of this media 3 70 12 22 15 7 73 3 Each media s percentage of Total Media collected Cash Tips Charge Tips Declared Tips 44 94 15 00 Diff 0 00 Tips De
64. ghlight the discount Press TAG A symbol displays to the right of the item s price e NOTE Highlighting an item discount will also highlight the item to which it was applied e Ifan item is tagged in error press again Press If prompted index a manager I D number and press Enter the correct discount to the check Press the key originally used to tender the check Change due or amount due displays Press 3 56 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Corrections to Closed Checks 3 13 3 Change Media Type Procedure 1 2 OD seo Index the number of the closed check Press RECALL CHECK e Check displays on the screen Press If prompted index a manager I D number and press Use the up and down arrow keys to highlight the media Press TAG A symbol displays to the right of the item s price e Ifan item is tagged in error press again Press Press the correct MEDIA key Press 3 13 4 Change a Credit Card Tip This procedure applies to tips entered when the system is using integrated credit card software 1 2 Follow the procedure above to void the original tender Tender the check with the correct tip FS 3700 Owner s Manual 3 57 Enter a Refund Check Chapter 3 Guest Check Functions 3 14 Enter a Refund Check This function creates a negative check Items entered
65. gned to an employee in the User Setup Table that must be used each time the employee logs in The One Touch feature displays a User s name on a screen button which is pressed to login the user 2 6 FS 3700 Owner s Manual Chapter 2 Access the System Login Logout 2 3 1 Login Procedure 1 Index employee I D 2 Press LOGIN LOGOUT 3 If prompted index the user s password and press 4 5 If prompted select the Job Code for this shift If the Job Code requires a Bank Loan select e Index the amount of the loan and press ENTER e Press to confirm the amount 2 3 2 Logout NOTE This procedure is not necessary if the Job Code is set for Auto Logout or if another user logs into the workstation Procedure 1 Index 0 and press LOGIN LOGOUT FS 3700 Owner s Manual 2 7 Login Logout Chapter 2 Access the System 2 3 3 One Touch Login NOTES Q This feature is used to create keys on the screen which employees press to login Q To set up this feature e Set the ONE TCH LOGIN option in the User Setup Table to YES for the employee s e Set the ONE TCH LOGIN option in the Station Setup Table for each workstation to have this feature e The default screen for the station will display buttons for each employee who has a current open shift Procedure 1 Press the key with the employee s name e The employee is logged in 2 8 FS 3700 Owner s
66. heck 6 Press YES e Items from the current check are added to the check number entered That check now displays on the screen 7 End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 Owner s Manual 3 39 Check Adjustments Chapter 3 Guest Check Functions 3 11 Check Adjustments 3 11 1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items before or after sending After a menu item has been sent stored and the check recalled the key can only be used according to the security level set in the Function Setup table Recall the check 1 2 Press VOID 3 If prompted index a manager approval I D and press 4 Use the up and down arrow keys to highlight the item to be removed from the check e Highlighting a primary Menu Item automatically highlights the item s modifiers 5 Press VOID 6 The item is removed from the check Remove All Items The same procedure is used to void all items before or after sending After a check has been sent stored and the check recalled the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table Procedure 1 Recall the check 2 3 If prompted index a manager approval I D and press 4 The entire check is voided 3 40 FS 3700 Owner s Manual Chapter 3 Guest Check Functio
67. ial answer is The key toggles between Yes and No with each depression Procedure Sample This sample procedure uses the setting of the LAST TICKET field as Yes and combines two guest checks on the remote printer s Enter items for first guest check 2 Press 3 Screen prompts Hold Order Yes e YES prevents this order from printing on the remote printer s this round 4 End service round by pressing PRINT CHECK TOTAL or MEDIA Check clears to the server s default screen Enter items for the second guest check Press FS 3700 Owner s Manual 3 23 Send Items to Remote Printers Chapter 3 Guest Check Functions 8 Screen prompts Hold Order Yes 9 This time press again to change to response to No e NO will send this check s and the previous check s items to the remote printer s this round 10 End service round by pressing PRINT CHECK TOTAL or MEDIA 11 Both checks print to the remote kitchen printer as a single order e The check number of the last check prints on the header 3 24 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Send Items to Remote Printers 3 5 3 Send Multi Remote Slips from One Check The ORD CHECK ON DMD Order Check on Demand setting in the Order Type Table can be used to print items from the same check on remotes when the ORD ER COMPLI key Is pressed
68. ies All menu items sold for the period are included in the Category report e The Total Sold includes non priced items only if the Track System Sales option is set in the Category Setup table 12 59 pm 7 14 05 MENU ITEM SALES REPORT Categories SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 12 59 TOSHIBA TEC AMERICA Atlanta GA 10 Appetizers SOLD 2 00 11 11 Gross Rev 7 90 14 28 Item Disc 1 98 25 06 Net Sales 592 40 Lunch SOLD 7 00 38 89 Gross Rev 33 57 60 68 Item Disc 0 00 0 00 Net Sales 334 57 90 Desserts SOLD 1 00 5 56 Gross Rev 3 95 7 14 Item Disc 0 00 0 00 Net Sales 31 95 Total SOLD 17 00 Gross Rev 5b 32 Item Disc 1 98 Discounts 8 40 Net Sales 44 94 5 14 FS 3700 Owner s Manual Chapter 5 Reports Manager Voids Report 5 5 Manager Voids Report Revenue System Center Station User pv ft tv The Manager Voids Report is a log of all voids that occurred during the business day Manager Voids are created any time an item is removed from an unpaid check that was entered in a previous service round The report lists voids plus a total by approving manager 1 01 pm 7 14 05 MANAGER VOIDS REPORT SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 13 01 TOSHIBA TEC AMERICA Atlanta GA TIME CHK DESCRIPTION PRICE Manager Patty 2219 0003 Potato Skins 3495 9 57 0006 Cheese Fries 1 00 Total 4 95 Manager This line shows the approving manager s name TIME Th
69. is saved with the check It prints on the remote kitchen slip and the guest receipt Q When the check is recalled using RECALL CHECK the information entered displays on the check s button Procedure 1 Press an key which has GUEST INFO flag turned on 2 Keyboard displays Enter up to 8 characters of Guest Information for this check Press 4 Enter menu items Add Extra Guest Information This option is available if the Add Guest Information feature is being used It allows four lines of Guest Information to be entered in addition to the 8 character field e To use turn on the EXTRA GUEST INFO flag in the Order Type Table e The Extra Guest Information entry prints on the guest receipt but not the remote kitchen slip FS 3700 Owner s Manual 3 9 Entering Menu Items Chapter 3 Guest Check Functions 3 3 Entering Menu Items Menu items can be entered after any new check prompts have been satisfied Screens may be organized by Menu Category with a main order entry screen containing screen select buttons that display each menu item within that Category An example would be a screen with buttons for Soup Salads Apps Entrees Desserts and Beverages 3 3 1 Preset Menu Item 1 Press the ME TEM key for the item wanted 2 If prompted index a Manager Code and press 3 The menu item is added to the check 3 3 2 More than One Preset
70. laced on a screen but is used as a title to describe a group of other keys Cancel Cancels the current transaction When a transaction is cancelled any changes done during the round will be reversed Any new Menu Items that have been added to the check in this service round will be removed and any items that have been voided from the check in this round will be added back Cash Advance Used to process a cash advance from a credit card FS 3700 Owner s Manual 1 13 POS Key Functions Summary Chapter 1 FS 3700 Overview Key Function POS Function Description Applies to the FS 2700 Change Modifier This function is used to change modifiers of a Menu Item without having to void and reenter the Item When the item is selected on the check the forced display screen from which it was ordered displays so a different choice can be made Change Seat This key type is used to move an item or items on a check to a different seat Clear Input This key type functions as a backspace key it is used to clear input of a numeric entry Example clear an incorrect menu item quantity before pressing the menu item key Clock In Out Clocks employees in and out of the system for time and attendance recording Applies to the FS 2700 This key type is used to add a discount or surcharge to the check Discount NLU Designed primarily for the FS 2700 Number Look Up Used to enter a discount on a check when
71. m the current check are added to the check number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 10 3 Add to Stored Check by Order Type This procedure is identical to using ADD TO CHECK except it restricts the choices to the server s open checks of a certain Order Type The current check can be new in the first service round Enter items for a new check or recall a stored check Press ADD TO CHK OT 1 2 3 Screen displays check numbers for this server s checks 4 Press the button of the check number that the current check will be combined with e Items from the current check are added to the check number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 Owner s Manual 3 37 Combine Checks Chapter 3 Guest Check Functions 3 10 4 Add New Check to Stored Check with Table This procedure is identical to using ADD TO CHECK except it is used on checks with assigned table numbers The current check can be new in the first service round 1 2 3 4 Enter items for a new check or recall a stored check Press ADD TO TABLE T Screen displays table numbers
72. n on the keypad which displays and Screen displays the amount entered for verification and prompts to choose or NO To accept the amount press YES If set to print a receipt prints on the receipt printer 4 4 FS 3700 Owner s Manual Chapter 4 Functions Outside of a Sale Loan Pickup 4 2 2 Pickup Procedure 1 2 Press LOAN PIC If prompted index a manager I D number and press e NOTE The Pickup will be posted to the employee logged on to the workstation not the approving manager Screen prompts to choose LOAN or PICKUP e Select to take money out of the cash drawer Screen prompts Enter amount Index the amount of the Loan Pickup on the keypad which displays and press ENTER Screen displays the amount entered for verification and prompts to choose or NO To accept the amount press YES If PROMPT PICKUP INFO option is set the screen prompts for an alphanumeric description of the Loan If set to print a receipt prints on the receipt printer FS 3700 Owner s Manual 4 5 Transfer Media Chapter 4 Functions Outside of a Sall 4 3 Transfer Media Procedure 1 Press TRANSFE 2 List of media types display Screen prompts SOURCE media Press the button of the media to transfer the amount FROM Screen prompts DESTINATION media Press the button of the media to tra
73. ns Check Adjustments 3 11 2 Add a Discount or Surcharge Notes Q Dollar or Percent e Discounts can be programmed to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in the Discount Setup table Q Discount Tax Status e For a discount to apply to a menu item the discount must be set to the same tax status as the menu item e Amenu item s tax status is set by its Category and the Order Type under which the check is entered Q Discount or Surcharge e A discount can be programmed as a surcharge with the SVC CHARGE option so the amount is added to the check rather than subtracted Q ltem or Subtotal e A discount is set as an Item or Subtotal discount with the ITEM DISC option in the Discount Setup table e Anltem Discount applies only to the previous item entered on the check The item can be a specific Menu Item or any item of a specific Category e A Subtotal or ticket Discount applies to all items on the check that are discountable Items discountable are those set to the same Tax status as the discount Q Reset Totals Flag on Subtotal Discounts e Keep in mind that any discount will only apply to Menu Items set to the same tax status as the discount e The RESET TOTALS flag in the Discount table determines the amount of each item that is available for discounting after a discount has already been applied to the item YES after a discount has been applied to items
74. nsfer the amount TO Screen prompts Enter amount 7 Index the amount to be transferred on the keypad that displays and press 8 Screen prompts Enter number of trans 9 Index the total number of checks that amount is for 10 Amount is transferred 4 6 FS 3700 Owner s Manual Chapter 4 Functions Outside of a Sale Price Changes 4 4 Price Changes This function changes the price of a Menu Item With Meal Period Price Levels NO e Screen displays a list of Menu Categories 2 Press the button of the Category of the Menu Item wanted e Screen displays a list of Menu Items in the selected Category Press the button of the Menu Item wanted Index the new price on the keypad which displays and press With Meal Period Price Levels YES e Screen displays a list of Menu Categories 2 Press the button of the Category of the Menu Item wanted e Screen displays a list of Menu Items in the selected Category 3 Press the button of the Menu Item wanted e Screen displays a list of the Meal Periods Press the button of the Meal Period Index the new price on the keypad which displays and press 6 Select another Menu Category or press EXIT FS 3700 Owner s Manual 4 7 Tip Payout Chapter 4 Functions Outside of a Sall 4 5 Tip Payout Procedure 1 Press TIP PAYOUT 2 If prompted
75. number When a new transaction is started or a check is recalled the current seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only used if the Use Seat s flag is set in the System Configuration table Select Keyboard Applies to the FS 2700 to change the current keyboard level Sell Media This key type is used to sell a form of media usually gift certificates at the point of sale This key type is used when an instruction needs to be printed with a check on the remote slip and a pre programmed instruction is not available Split by Amount Used to split a single check into multiple checks by entering dollar amounts for each check Split by Item Used to split a single check into multiple checks by tagging items to be split Split by Seat Used to split a single check into multiple checks by choosing a seat number Station Report Assigns one of the Station Reports to a key The report will apply to the station on which the key is pressed FS 3700 Owner s Manual 1 19 POS Key Functions Summary Chapter 1 FS 3700 Overview Key Function POS Function Description Designed primarily for the FS 2700 to print a Station Report from the keyboard Index the function number of the report then press STATION REPORT NLU The report will apply to the station on which the key is pressed Station Report NLU Number Look Up Stay Down
76. ompted index amount of cash tips press e f prompted NOT ENOUGH TIPS index manager I D and press ENTER 3 Receipt printer prints a clock out report with the employee s name Job Code time date and the total hours worked both for this shift and this week FS 3700 Owner s Manual 2 5 Login Logout Chapter 2 Access the System 2 3 Login Logout Logging into the system allows access as the user s security level permits to guest check handling and Manager Mode NOTES Q Q An employee can be logged into one station at a time Only one employee can be logged into a station at one time and that user s security level determines what functions are accessible e An AUTO LOGOUT function can be set for a Job Code which will automatically log the user out and return to the Job Code s default screen after a check service round is completed e Anoption in System Config POS AUTOLOGOUT will automatically log the user out if a station is not active after a set amount of minutes If the employee is required to Clock In for time and attendance tracking the Job Code entered during the clock in will also be used for the Log In An employee s shift begins when a login is done and continues until that employee s User Report is cleared A Job Code can be set up to require a bank loan function when an employee logs in with the REQUIRE LOAN flag A password can be assi
77. pter 3 Guest Check Functions 3 5 Send Items to Remote Printers 3 5 1 Printer Mode Options When items are sent to print at the remote printers depends on the setting of the MODE option in the Station Printer Setup Table Q Printers can be set up for modes in Station Printer Setup as follows e Immediate prints each line as it is entered on to the check e By Round prints items entered in this round when the service round is ended with TOTAL PRINT CHECK or a key e OnDemand prints items entered this round only when the PRINT CHECK key is pressed This option is more commonly used for guest receipt printers e Video sends each line to a video controller as it is entered on to the check 3 22 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Send Items to Remote Printers 3 5 2 Send One Remote Slip from Multi Checks This feature allows remote orders to be grouped from different guest checks into a single remote order Set the following options to use this feature a The key type is used to prompt the server to hold remote printing e When the server s response is Yes items from the current check are held e When the server s response is No items from the different checks print as a single order Q LAST TICKET field in the Station Setup Table sets the default for the key to None Yes or No is a toggle key This setting decides what the init
78. rom which the server will begin entering menu items on to the check o The key is also a screen select In this case pressing the key displays a screen from which a table number and number of guest can be entered e Table number number of guest and order number can be set as optional requirements for a check FS 3700 Owner s Manual 1 7 Sample FS 3700 Screens Chapter 1 FS 3700 Overview Sample Start Recall Check Screen Press a button ee Recall Recall Table Check Mor Hode Hew Hew Check Table Log in Reports AD iets fe Enter lele Check 13 Taxable 0 00 Order 0 Non Tax 0 00 Guests 0 Tax 0 00 Gratuity 0 00 Mary Amt Paid 0 00 0 Mar 20 10 24 am DINING RM LUNCH Main Hait Stn 1 52k Hy Assume from this screen sample that the key is pressed and that the check requires a table number and number of guests 1 8 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview Sample FS 3700 Screens In this sample TABLE NUMBER and GUESTS are function keys which require a numeric entry They are placed on a screen along with a numeric keypad In addition to being a function key in this sample the GUEST key is also a screen link to another screen from which the server will begin entering menu items on to the check Q NOTE the key In this example the key function is actually the VOID key which also
79. rom the check Remove One Item Q Before an item has been sent stored the security level in the Function Setup table only applies if the option SEC EC VOID in the System Config table is set page 10 1 Q After a menu item has been sent stored and the check recalled the key can only be used according to the security level set in the Function Setup table Procedure 1 Enter menu items 2 Press AVOID screen displays 3 If prompted index a Manager Code and press 4 Use the up and down arrow keys to highlight the item to be removed from the check e Highlighting a primary Menu Item automatically highlights the item s modifiers 5 Press TAG A symbol displays to the right of the item s price e Ifan item is tagged in error press again 6 When all items to be removed have been tagged press 3 18 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Check Corrections Before Sending Remove All Items Before Sending After a menu item has been sent to remote printers the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table Procedure 1 Enter menu items 2 Press VOID ALL ITEMS e The entire check is voided FS 3700 Owner s Manual 3 19 Check Corrections Before Sending Chapter 3 Guest Check Functions 3 4 2 Adda Modifier 1 Enter menu items with modifiers 2 Press CHANGE MODIFI
80. round will end using TOTAL FS 3700 Owner s Manual 3 3 New Check Prompts Chapter 3 Guest Check Functions 3 2 New Check Prompts All checks are tracked by a system assigned check number In addition other check information can be required and attached to the check These options are Table Number number of guests and an order tent number 3 2 1 Table Number Q A table number can be required for the Order Type by the REQ TABLE flag in the Order Type Table The Order Type of the check is determined by the Job Code of the User logged in e This setting requires a Table number entry before the check is sent Table number entry is not required if immediately paying out the check e An additional setting PROMPT TABLE in the Station Setup Table can require a Table number entry before a menu item is entered With this option set the table number entry is required if immediately paying out the check Q When a table number is assigned to a check it can be recalled by table number as well as the check number Make sure the key is placed on a screen with a keypad And a screen select key can be used to display it before a menu item screen so the entry can be made before ending the service round Procedure 1 Index the table number for this order e Press TABLE Table Select Preset Key Table numbers can be assigned to checks with a key Table numbers are pre a
81. s Chapter 3 Guest Check Functions 3 11 4 Add a Tip A charge tip can also be entered when the check is tendered by defaulting an overtender entry to the tip amount Auto Gratuity The Auto Gratuity feature is set using the AUTO GRAT GSTS field in the Order Type Table When the number of guests is at least the number entered there the system automatically adds a gratuity when the check is printed Procedure 1 Check must have guests entered which equals or exceeds AUTO GRAT GSTS field for the Order Type 2 Index the number and press Enters item s to the check 4 Press PRINT CHECK to end the service round e The auto gratuity is calculated based on TIP field in System Config Table 3 46 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments Add Charge Tip The default tip percentage is set in the TIP field of the System Config Table Procedure 1 Enter item s or recall the check 2 Press the key and then press 3 End the service round by pressing TOTAL MEDIA or PRINT CHECK Change Default Charge Tip Amount Procedure 1 Enter item s or recall the check 2 Index the dollar amount of the tip 3 Press 4 End the service round by pressing TOTAL MEDIA or PRINT CHECK Remove Default Charge Tip Amount Procedure 1 Enter item s or recall the check 2 Press 3 Index 0
82. s Manual Chapter 5 Reports Reports Overview 5 1 2 Report Balancing Notes Q Menu Item Sales Sales of menu items update all reports as they are entered on to checks So reports always represent real time up to the minute store activity If there are any discrepancies in a check amount from when the items are entered to when it is tendered the difference is noted on reports Q User Reports Amounts transferred from one server to another are posted under Other in the Department and Category summaries If a Category is set to not track totals on User Reports Category and Department totals for the Category s items sold are reported as Other Q Carried Over Amounts of checks left open during a Reset are included on the next day s reports and are labeled Carried Over FS 3700 Owner s Manual 5 5 Reports Overview Chapter 5 Reports 5 1 3 Report Sample Formats The following pages show details of each report option e The table beneath each report title indicates if the report is included in System Revenue Station or User totals e The reports shown are samples and do not all balance with each other e Any extra notes included for a particular line is right justified close to that line in the report e Awavy line in the middle of a report indicates that part of it was cut out so a total could be included on the same page Report Headers 4 20 pm 7 14 05 The time amp da
83. s is an inventory function Items entered in this transaction type will update the waste totals Q This procedure is used when an item is entered on a check and prepared but then voided from the check Procedure 1 Press FINISHED PROD WAS 1 through 5 2 Enter items that were prepared for serving to customers but then were wasted 3 Press cash to close the check FS 3700 Owner s Manual 4 3 Loan Pickup Chapter 4 Functions Outside of a Sall 4 2 Loan Pickup This function uses the following options Q BANK LOAN field in the Job Code Setup Table allows the employee to receive a Bank Loan e The function can be set to prompt automatically when the user logs into the system with the REQUIRE LOAN option in the Job Code Table Page 2 3 The PRNT L PU CHIT option in the System Config Table page 7 3 can be set so a receipt is printed with each Loan Pickup The PRMPT PKUP INFO option in the System Config Table page 7 4 can be set to prompt for a 20 character line of information 4 2 1 Loan Procedure 1 2 Press LOAN PIC If prompted index a manager I D number and press e NOTE The Loan Pickup will be posted to the employee logged on to the workstation not the approving manager Screen prompts to choose LOAN or PICKUP e Select to put money into the cash drawer Screen prompts Enter amount Index the amount of the Loa
84. ssages are also displayed here Q Prompt Line e Used to guide the system operators through transactions e Prompts are programmed in the Category Table Q Check Detail e This area displays the last 28 line items entered on a check Q Check Summary e Check Information shows the check number the table or order number if assigned the guests or meal count and the server who is assigned to the check e Check Totals shows the taxable and non taxable menu item totals sales tax gratuity and amount tendered Q Status Line e Shows the current system date and time the current Order Type the current Meal Period the current Menu Size Level the Station Name and the amount of free memory on the station 1 4 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview Order Entry Screen Sample Order Entry Screen Prompt Line C Message Window Desserts Press a button i Brownie Pecan Cheese Ice t gor inp pop Dessert Pie Cobbler Cake Cream Rare Baked Potato Loaded 5 E i Blue Cheese 1 7oz Filet A Medium Rare P Sweet Hot fla Mode Rasp Whip Sweet Potato Pot Pie Fudge Topping Cream Plain Honey Mustard 1 Brownie Dessert Prep Select 7 a 9 11 Taxable 36 80 6 Non Tax 2 Tax Gratuity SS Ant Paid Mar 20 4 47 pm DINING RM HAPPY HOUR Main Wait Stn 1 69k Status Line Check Summary Check Detail FS 3700 Owner s Manual 1 5 Sample FS 3700 Screens Chapter 1 FS 3700 Over
85. ssigned to the key and are usually arranged on a screen to represent the layout of the restaurant 3 4 FS 3700 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 2 Guest Count Q A guest count can be required for the Order Type by the REQ GUEST CNT flag in the Order Type Table The Order Type is determined by the Job Code of the User logged in e This setting requires a guest count entry before the check is sent e An additional setting PROMPT GUEST in the Station Setup Table can require a guest count entry before a menu item is entered Q A default entry can be assigned to an Order Type using the DEFAULT GUEST COUNT flag in the Order Type Table so the server does not have to make an entry Q This key type does not apply if the workstation is set up to track check cover by Meal Count rather than Guest Count That option is GUEST CNT in the Station Setup Table Make sure the key is placed on a screen with a keypad A screen select key can be used to display this key before menu items can be entered Procedure 1 Index the number in the party for this guest check e Press GUESTS OR 1 Press GUESTS 2 Screenprompts Enter guest count 3 Index the number in party and press 4 To accept the default guest count press without entering a number first FS 3700 Owner s Manual 3 5 New Check Prompts Chapter 3 Guest Check Functions 3 2 3 Order Typ
86. t Order Type for the new server requires a of guest entry and the check does not have one assigned screen prompts Enter guest count Index the number of guests and press Press the key the end the procedure Check is transferred FS 3700 Owner s Manual 3 33 Transfer a Guest Check Chapter 3 Guest Check Functions 3 9 2 Transfer from a Server This procedure is used by the new server who takes the check from the server bartender who created it Procedure 1 2 Press XFER CHK FROM SVR key Screen prompts Enter check number Index the check number being picked up using the keypad which automatically displays and press If the default Order Type for the new server requires a table number and the check does not have one assigned screen prompts Enter table number Index the table number on ane keypad which automatically displays and press f If the default Order Type for the new server requires a of guest entry and the check does not have one assigned screen prompts Enter guest count Index the number of guests and press Press the key the end the procedure Check is transferred 3 34 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Transfer a Guest Check 3 9 3 Transfer all Checks This procedure is used by the server who takes all open checks from the server bartender who created them Procedure 1
87. t be set to YES Q The PAY IN FULL flag in the Media Table must be set to NO Procedure 1 Enter item s or recall the check 2 Index the amount tendered for the partial payment press the MEDIA key e The check remains on the screen 3 Press PRINT CHECK or TOTAL to end the service round FS 3700 Owner s Manual 3 51 Tender the Check Chapter 3 Guest Check Functions 3 12 6 Tender to Charge Account This feature uses the CHARGE ACCT field in the Media Setup Table Procedure 1 2 3 Enter item s or recall the check Press the MEDIA key programmed for the charge account Screen prompts Enter amount Index the amount to be posted to the charge account and press Screen prompts Enter acct Index account up to 9 characters on the keypad that displays and press e The account number media type and amount is posted to the Charge Account Report 3 52 FS 3700 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 12 7 Tender with The key was designed as a FS 2700 function but can be used on the FS 3700 Q The numeric entry indexed prior to pressing MEDIA NLU is recognized as the media s I D so an amount tendered is not used Q If using the key with split tendering make sure the SPEED TENDER option is set to NO so the user is prompted for the amount of the tender Q See the chart on pag
88. te the report was taken FINANCIAL REPORT SYSTEM REPORT Daily The report Name Type and Period FROM 7 14 05 0 00 TO 7 14 05 16 20 The time period that the report covers TOSHIBA TEC AMERICA Atlanta GA Store name and location from System Setup System Config page 1 5 6 FS 3700 Owner s Manual Chapter 5 Reports Reports Overview 5 1 4 List of Reports This table lists each report maintained in the System and if it is available from the System Revenue Center Station or User report menus Q The NLU Key Code column shows the number that can be used to print a report when using a Report NLU key or the Function NLU key a nal ele Code Report System Center e pores v ss pes _ v Ps rows f T Sid o Prone iP YM e at osom v v _ es fpo v v es fren fv e somen _ wa pesen v ps fern v v v Lv FS 3700 Owner s Manual 5 7 Open Check Report Chapter 5 Reports 5 2 Open Check Report Revenue System Center Station User pv tf tv The Open Check Report is a summary of the open checks in the system An open check is one that has been stored in the system but has not yet been paid 5 50 pm 7 14 05 OPEN CHECK REPORT SYSTEM REPORT Daily FROM 7 14 05 0 00 TO 7 14 05 17 50 TOSHIBA TEC AMERICA Atlanta GA QD 0 0013 17 47 2 8 59 0 0014 17 47 4 15 09 0 0015 17 47 2 5 99 0016 17 47 3 13 63 14 0017 17 49 2 10 09
89. the System X option for a report to print it with a System X function e Reports set for the System X are also included with a Revenue Center and Station X reports Q Set the User X option for a report to print it with a User X function 5 30 FS 3700 Owner s Manual Chapter 5 Reports Z Report 5 16 Z Report Revenue System Center Station User The Z Report allows a user to print a pre defined sequence of reports with a single command In addition Z Reports clear all totals for the report type regardless if they are set to print or not The option to include each report is set in the Function Setup table The pages options for each report are shown on page 5 33 Q Set the System Z option for a report to print it with a System Z function e Reports set for the System Z are also included with Revenue Center and Station Z reports e A Station Z also closes a shift for the station Q Set the User Z option for a report to print it with a User Z function e A User Z also closes a shift for the employee FS 3700 Owner s Manual 5 31 Z Report Chapter 5 Reports 5 16 1 Programming Options for Z Reports The following table lists programming options that affect Z Reports Refer to the Programming Manual for more explanations Page Table Field Option Description Station Setup 3 4 Allow Z Report 3 6 Require Cash Declaration on Station Z System 1 6
90. ts YES or NO to confirm Press to confirm the amount Screen prompts for alphanumeric description of paid in Enter up to 20 characters and press ENTER Oo NY OD ON Receipt prints on the receipt printer 4 10 FS 3700 Owner s Manual Chapter 5 Reports Reports Overview Chapter 5 Reports 5 2 FS 3700 Owner s Manual Chapter 5 Reports Reports Overview 5 1 Reports Overview Report Group Description System Reports Reports in this group include totals from the entire system Weekly totals are available for the Sales Mix Financial and Sales Tax reports In addition Period to Date Totals for the Sales Mix Financial and Sales Tax reports can be created with the PTD TOTALS option in the System Setup System Config table Revenue Center Reports Reports from this group include totals from all stations included in a Revenue Center Revenue Centers are assigned in the Station Setup table Daily reports only If a Revenue Center Z report is done it will reset all Stations set to the Revenue Center for the next shift but will not print individual Station reports The previous shift totals will still be included in the System Report Station Reports This report group is totals from each individual POS station in the system Daily reports only User Reports Reports from this group provide a detailed look at the sales activities of each user
91. typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Toshiba TEC America may make improvements and or changes in the product s and or program s described in this publication at any time FCC Notice This equipment has been tested and has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the users own expense Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Table of Contents Owners MANU als maitane atere ea eaaa area aa eae eei ad iape eaa 1 1 FS 3700 Overview 1 1 TA Introducti Nasida iiaiai piei aa a 1 3 1 2 Order Entry Screen ue ceceeecceceeeee
92. view 1 3 Sample FS 3700 Screens When a FS 3700 workstation is powered on the default screen for that station displays This is typically a screen for employees to use to log into the station for POS operations It can also be used for clocking into the optional Timekeeping system Make sure the initial default screen programmed for a station has LOGIN LOGOUT and or CLOCK IN OUT keys and a numeric keypad A TOTAL key is required if users are assigned passwords Sample Login Screen Login 7 Logout Enter ID Clock Login In Out Logout Enter 9 Taxable 0 Non Tax o z a a ogg El _s Tax Gratuity i Mar 19 12 44 pm DINING RM Dinner Main Wait Stn 1 52k E 1 6 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview Sample FS 3700 Screens After logging in the screen set as default for the employee s Job Code will display Different screens may display for servers bartenders cashiers etc In most operations after an employee has logged in the system allocates the next check number This is Auto Create mode A station may also be set up for Recall mode where new checks are not started but only recalled The next sample screen could be used for an order entry server Since the next check is already allocated note the following keys o The key in this example is not a function key but is a screen select When pressed another screen displays f
93. y RePoOrt cccccecceeseeeeeeeeeseeeeeneeeeenees 5 23 Media Report sonarus isie a a a EN 5 24 Loan Pickup Report isssiiii aiiai aiii 5 25 Sales Tax Report sseseeseeesseesseessesssesseesrenssresrsnssrnsssnesnnnns 5 26 Charge Account Report ccsccececceceteeeseeeeeeeeeseeeesaeseenees 5 27 Discount Recipient Report sssessssssssriesssrrssrsrnnnnrnnnnsnnnnnsenna 5 28 Deposit Entry 2 0 ccc ek aeiiaaie a iia ALEE LEa eee 5 29 A RODOM Or ereerreerrrerecer ere reer ere E EAR 5 30 Z PEDO nnr an hate maint ante a tee 5 31 5 16 1 Programming Options for Z Reports cceeee 5 32 5 16 2 Reports Included in X and Z Reports 0ccee 5 33 Chapter 1 FS 3700 Overview Introduction Chapter 1 FS 3700 Overview 1 2 FS 3700 Owner s Manual Chapter 1 FS 3700 Overview Introduction 1 1 Introduction The FS 3700 is a touch screen POS system for use in the hospitality industry In addition to the touch system Toshiba TEC America offers a keyboard entry terminal system the FS 2700 which utilizes similar software The FS 3700 can be used in a system of up to twelve workstations operating off a network A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting This manual describes guest check processing and adjustments Details of programming and configuring the FS 3700 system are in the FS

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