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Toshiba e-STUDIO200L/230L All in One Printer User Manual
Contents
1. Multi page TIFF Fragment Message Size No Fragmentation Network Operator s Guide Managing Templates Save as file Setting Click this to specify how the document will be stored in local hard disk or network folder This can be set only when creating the Save as file agent P 51 Save as file Setting Save as file Setting File Format Multi page TIFF Destination WFP 00C67861 FILE_SHARE File Name Box Setting Click this to specify how the document will be stored in the Box This can be set only when creating the Scan to e Filing agent P 53 Box Setting Box Setting Destination Folder Name Document Name Doc Y YMMDD Y Y MMDD is a date Scan Setting Click this to specify how the document will be scanned This can be set only when creating the Save as file agent Scan to Email agent and Scan to e Filing agent This cannot be set when combining the Fax Internet Fax agent P 53 Scan Setting Scan Setting Single 2 Sided Scan Single Rotation A la Color Mode Black Original Mode Text Resolution 600dpi Exposure Auto Background Auto Original Size Jpeg Compression Middle 9 After configuring the desired template properties click Save The template properties are registered 10 The template has been registered or edited You can click the Template Groups link at t
2. Laangen 01 39 18 fi jor 01 40 lol E lols 25 20031001 01 33 57 1 01 01 41 Go to top ofthis page 2003 TOSHIBATH The transmission jobs that had finished the transmission are displayed in the Log tab To sort the fax transmission jobs list so that a particular job is easier to be found click the appropriate table heading The page refreshes to display the information in the order you requested SUPPLEMENTS The Fax Internet Fax menu page displays following information for each fax transmission job 1 File No Displays the file number to identify the fax transmission job 2 TO Displays the destinations set to the fax transmission job 3 Date Time Displays the date and time when the fax transmission job is released from the Touch Panel Display or client computer using the N W Fax driver 4 Pages Displays the number of pages the fax transmission job contains 5 Delay Time Displays the delayed time set to the fax transmission job Deleting a Fax Transmission Job You can delete a fax transmission job Deleting a fax transmission job 1 Click the Job Status tab and click the Fax Internet Fax menu The Fax Internet Fax menu page is displayed 20 Network Operator s Guide Managing Jobs 2 Select an option button at the left of the fax transmission job that you want to delete e Filing Registration Administration Fax Internet Fax Fax InternetFax Job Delet
3. The Private Templates page is displayed 4 Click Reset TopAccess e Filing Device Job Status Logs Registration Administration Template Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name 001 B Depto User MA Tw The confirmation dialog box appears 5 Click OK Microsoft Internet Explo xj 2 Do You really want to Reset x m The group information is reset Registering Private Templates In each private template group you can create up to 60 templates To define the private tem plate specify the panel settings that will be displayed in the Touch Panel Display and agent set tings Each private template can also be protected by a password P 33 Registering or Editing Private Templates P 55 Setting Template Password P 58 Resetting Private Templates Registering or Editing Private Templates Each template can be created in combination of following agents e Copy template can be combined with the Save as file or Store to e Filing agent Fax Internet Fax template can be combined with the Save as file agent e Scan template can be created with up to two agents in combination of the Save as file Email and Store to e Filing agents Registering or editing a private template 1 Click the Registration tab and the Template menu The Template menu page is displayed Network Operator s Guide Managing Templat
4. 4 From the templates list click the template icon that you want to reset e Filing Template Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name o re fa Panel View List View 4 Please click a template picture to edit Jump to 1 6 7 12 13 18 19 24 25 30 31 36 37 42 43 48 49 54 55 60 e Ifthe templates list is displayed in the List view click the template name that you want to reset e If you select the private template that is not protected by a password the Template Properties page is displayed Skip to step 6 e If you select the private template that is protected by a password the Input Template Password page is displayed Go to the next step SUPPLEMENTS You can change the template list view by clicking on either Panel View or List View f you know which private template you want to reset click the number of the pri vate template in the Jump to links 5 When the Input Template Password page is displayed enter the 5 digit password for selected private template and click OK TopAccess e Filing O E A eee EN Template Input Template Password Group Information No Name User Name 1 A Deptos User t Template Information No Name User Name Bessen le OK Cancel Password pues 2003 TOSHIBATEC COR The Template Properties page is displayed 60 Network O
5. Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name 001 8 Deptos Usero1 linstallgotwarel O Top ei 000000000 The Change Group Password page is displayed 5 Enter the old password in the Old Password field and new password in the New Password and Retype Password fields TopAccess e Filing Device Job Status Logs Registration Administration Change Group Password Group Information No Name User Name 001 B Deptos User t Save Cancel Old Password SCH New Password Po Retype Password e You can only use 5 digit numbers for the password e If the password has not been set to the group leave the Old Pass word field blank Leaving the New Password and Retype Password field blank releases password protection for the group 6 Click Save The confirmation dialog box appears 7 Click OK x Q Are you sure you want to change the password ES The group password is set or modified Resetting Group Information You can reset the group information that you no longer require and turn it to an undefined group Network Operator s Guide Managing Templates 31 NOTE SUPPLEMENTS 32 f you reset the group information all private templates registered in the group will be deleted Resetting group information 1 Click the Registration tab and the Template m
6. 6 Document Print Select whether printing the document sent to this mailbox Destination Setting In the Recipient List page you can specify the destinations of the Internet Fax Relay or Email agent When you are setting up the destinations for the Email agent you can only specify the email addresses for the destinations When you are setting up the destinations for the Internet Fax Relay agent you can specify both fax numbers and email addresses for the destinations For e STUDIO450 Series and e STUDIO280 Series Specifying email addresses for the destinations is available only when the Printer Kit and Scanner Upgrade Kit are installed or the Printer Scanner Kit is installed You can specify the recipients by entering their email addresses or fax numbers manually select ing recipients from the address book selecting recipient groups from the address book or searching for recipients in the LDAP server NOTE The methods of entering the recipients manually and searching for the recipients in the LDAP server are not available if you are setting the destination for the Internet Fax Relay agent The instructions on how to setting up the destination setting for the mailbox is same as setting up the destination setting for the private template P 41 Destination Setting Internet Fax Setting In the Internet Fax Settings page you can specify the content of the Internet Fax to be sent The instructions on
7. 2 From Address Enter the email address of the sender When the recipient replies to received document the message will be sent to this email address 3 From Name Enter the sender name of the Internet Fax 4 Body Enter the body message of the Internet Fax You can enter up to 1000 characters including spaces 5 File Format Only TIFF S format can be selected Network Operator s Guide Managing Templates 47 48 amp GG OO OO 000009 6 Fragment Page Size Select the size of the message fragmentation Fax Setting In the Fax Setting page you can specify how the fax will be sent Fax Setting Save Cancel Reset Resolution Standard v meee a puro Cato CCCCetciccccC CR Transmission Type Memory Transmit ECM Line Select Quality Transmit SUB SEP Fax Number Security Delayed Transmit a day s fo o 1 Resolution Select the resolution for sending faxes Standard Select the Standard mode as the resolution for originals with regular size text Fine Select this to set the Fine mode as the resolution for originals with small text or detailed drawings Ultra Fine Select this to set the Ultra Fine mode as the resolution for originals with particularly small text or precision drawings 2 Original Mode Select the image quality mode for sending faxes e Text Select the Text mode as the image quality mode appropriate for sending text origina
8. 2553 Mailbox name not allowed Check if there is an illegal character in the mail box in the mail server Network Operator s Guide TopAccess Errors 4 INDEX Network Operator s Guide 4 INDEX 97 INDEX Numerics 2nd Fax Number eR 64 A ACCESSING HR RI E fds 13 Add Address i nere 63 Address Book sse 42 Address Group xh ei 44 ZXleris s lt Mara Irc 16 Automatic tatiana A0 B Background MAAE E 54 Body na is 47 50 Box Number ulama 53 76 Box Setting aaa ania ans 39 53 76 Bulletin Board sese 74 Bulletin Board mailbox ssss 72 C Capacity ics n esce i NM LANA 16 Caption sock eret ea 40 Caption 2 ce UN dessus 40 Color Mode ii se RI aii 54 Comment na eec erret ee 76 COMPANY eere testet tiere NAKA 64 Confidential nte 74 Confidential mailbox ssesses 72 Contact Add o E 63 Deleting tede RON 66 Contact Information esee 16 Controller Type seen 16 COpy Ageht A Undas 37 D Delayed Transmit sss 49 Department iore rrr BANANA 64 Department Code 82 Department Counter eee 81 Destination 1 1 a 51 53 Destination Setting 38 41 75 77 Device Information a 16 Device Status eeh RR e 16 Direct Transmit u 1 a 49 Document Name etes 53 Document Print 77 Drawer dst clit nae 16 98 E EM
9. Perform the job in error again If the recovery is still not completed contact your service representative Network Operator s Guide TopAccess Errors 87 88 Error Code Cause Corrective Action 1C30 Directory creation failure Check if the access privilege to the storage directory is writable Check if the server or local disk has a suffi cient space in disk capacity 1C31 File creation failure Check if the access privilege to the storage directory is writable Check if the server or local disk has a suffi cient space in disk capacity 1C32 File deletion failure Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C33 File access failure Check if the access privilege to the storage directory is writable Check if the server or local disk has a suffi cient space in disk capacity 1C40 Image conversion abnormality Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C60 HDD full failure during processing Reduce the number of pages of the job in error and perform the job again Check if the server or local disk has a sufficient space in disk capacity 1C61 Address Book reading failure Turn the power OFF and then back ON Perform the job in error again Reset the data in t
10. e Add edit or delete a contact manually P 63 Adding Editing or Deleting Contacts Manually e Add new contact searching for a recipient from the LDAP server P 67 Adding New Contact from the LDAP Server Adding Editing or Deleting Contacts Manually You can add or edit a contact by entering recipient information manually You can also delete the contact from the Address Book P 63 Adding or editing a contact P 66 Deleting a contact Adding or editing a contact 1 Click the Registration tab and the Address Book menu The Address Book menu page is displayed 2 Click Add Address to add new contact or click the contact link that you want to edit in the contacts list TopAccess eFiling Device Job Status Logs Registration Counter Administration Address Book Address Book Contacts Groups Add Address Search Group All Groups y Lef Name Email Address Fax Number USERO4 user04 ifax com 00000000004 a a Juseros useros itax com jgooooo0o003 2 USERO2 user02 ifax com 00000000002 1 USERO1 user01 ifax com 00000000001 Go to top of this page The Contact Properties page is displayed Network Operator s Guide Managing Address Book 63 NOTES SUPPLEMENTS 64 3 Enter following items to specify the recipient information TopAccess eFiling ao nene Address Book Contact Property Address Book Save Canc
11. the ISO 8559 1 2 format 3B40 3B42 Email decode error Ask the sender to resend the Email 3C10 3C13 TIFF analysis error Ask the sender to resend the Email with attached files that are the TIFF format 3C20 3C22 TIFF compression error Ask the sender to resend the Email with attached TIFF files in the MH MR MMR or JBIG compression 3C30 3C32 TIFF resolution error Ask the sender to resend the Email with attached TIFF files whose reso lution is either 200x100 200x200 200x400 300x300 or 400x400 dpi 3C40 3C42 TIFF paper size error Ask the sender to resend the Email with attached TIFF files that can be printed on the paper available for this equipment 3C50 3C52 Offramp transmission error Ask the sender to specify the correct fax numbers and resend the Email 3C60 3C62 Offramp security error Confirm that specified fax numbers are registered in the address book of the equipment If not register the fax numbers in the address book and ask the sender to resend the Email with correct fax numbers Network Operator s Guide TopAccess Errors Error Code Cause Corrective Action 3C70 Power failure Confirm the job is recovered or not If not ask the sender to resend the Email 3D10 Destination address error Ask your administrator whether the DNS and mail server settings are cor rectly set If they are correctly set a
12. the operation other printing opening the file etc contact your service representa tive 2BBO Job canceled Job was canceled 2BB1 Power failure occurred Make sure that the power cable is con nected properly and it is inserted securely Resend the job 2BCO System fatal error Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2BC1 Failed to acquire resource Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative Network Operator s Guide TopAccess Errors Error Code Message Corrective Action 2BD0 Power failure occurred during e Filing restoring Make sure that the power cable is con nected properly and it is inserted securely Resend the job 2BEO Failed to get machine parameter Turn the power OFF and then back ON Retry the scan 2BF0 Maximum number of pages has been exceeded list maximum Reduce the pages and print again 2BF1 Maximum number of documents has been exceeded list maxi mum Delete the documents from the boxes or folders 2BF2 Maximum number of folders has been exceeded list maximum Delete the folders from the boxes RFC related 2500 Syntax error command unrecog nized Check if the Terminal mail address and Destination mail address are cor
13. 74 Save as file Setting 39 51 75 78 SCAM a Gent na hte nuit AN KANAN Oe mina 37 Scan Job Logs eee ee 26 Scan Jobs Deleting secet 22 Displaying a tg e 21 Scan Setting eee oes 39 53 Search sitem een eoi 45 67 Send email when an error occurs 40 76 Send email when job is completed 40 77 SEP anan SAU ee 49 65 ENEE bung 52 SD iii 65 SID PWD isc 49 Single 2 Sided Scan sess 53 SIZE Lco steer b pU iiie 16 Standard eee 48 e EE 16 Status Messages Print Job aee Hen ets 86 Scan Job 4 eee eee Lies 91 Transmission Reception Journal 86 Store to e Filing agent 37 72 74 99 SUB ie 49 65 sib 47 50 S bmenu Bar eed 14 T Templates causes na endi htt 27 Editing idee ce Re 33 63 Registerilig ico tee ate testis 33 Top lk cias 15 Total Counter u s 81 Transmission Journals esses 24 Transmission Type sse 48 65 RECH terere the e Ere 16 U Ultra Eine sente as 48 Use local folder eee 51 User Name naaa spaces naya 29 40 76 100 Network Operator s Guide INDEX FC 3511 4511 DP 3520 4520 DP 2320 2820 OME030037D0 MULTIFUNCTIONAL DIGITAL SYSTEMS Network Operator s Guide F svupio3511 4511 F svupi0350 450 F stupio230 280 F stupio200L 230L TOSHIBA TEC CORPORATION 2 17 2 HIGASHIGOTANDA SHINAGAWA KU TOKYO 141 8664 JAPAN R030720
14. Device Status Managing Jobs Using TopAccess end users can display and delete print jobs fax transmission jobs and scan jobs released by end users Managing Print Jobs Using TopAccess you can display delete and release print jobs that are currently in the queue Displaying Print Jobs Accessing the Print menu page in the Job Status tab 1 Click the Job Status tab and click the Print menu The Print menu page is displayed 2 If your print job previously released is not displayed in the list click the REFRESH icon at the upper right in the page e Filing Registration Be User Name Date Time Type Pages Sets LT 10 1 C Administrator 2003 01 13 16 51 15 Private O Administrator 2003 01 13 16 51 15 Proof C Administrator 2003 0113 16 51 14 Scheduled Go to top of this page SUPPLEMENTS The print jobs that had finished printing are displayed in the Log tab e To sort the print jobs list so that a particular job is easier to be found click the appro priate table heading The page refreshes to display the information in the order you requested The Print menu page displays following information for each print job 1 User Name Displays the computer name that released the print job 2 Date Time Displays the date and time when the print job was released from the client computers 3 Type Displays the print job type 4 Paper Displays the paper size o
15. Displays the number of pages the received job contains 6 From Displays the sender s email address or fax number of the received job 7 Dept Displays the department number Network Operator s Guide Displaying Job Logs 25 8 Mode Displays the reception mode 9 Status Displays the result of the reception 10 Line Displays the line used Displaying Scan Job Logs Using TopAccess you can display scan job logs that this equipment performed Accessing the Scan menu page in the Logs menu 1 Click the Logs tab and click the Scan menu The Scan menu page is displayed 2 Click the REFRESH icon at the upper right in the page to obtain the update information TopAccess eFiling Device Job Status Logs Registration Counter Administration Scan Scan Log Me Status Successfully stored document wDate Time 2003 0113 16 51 12 2003 0113 16 51 12 Agent Store to e Filing Store to e Filing Destination DOCO31002 DOCO31002 Successfully stored document DOCO31002 tif Save as file 2003 01 13 16 51 15 E Stored document in network folder DOC031002 001 tif Save as file 2003 01 13 16 51 15 8 Stored document in controller shared folder DOCO31002 002 tif Save as file 7 Stored document in network folder Stored document in network folder DOC031002 003 tif DOCO31 002 004 tif DOCN31 002 005 tif Save as file 200300113 16 51 16 s
16. MailBox Setting Save Cancel Required Password User Name Send email when an error occurs Notification Send email when job is completed Email Address Document Print 1 Box Number Enter the box number of the mailbox You can enter up to 20 characters including numbers sharp marks and asterisks 2 Password Enter the box password if you want to protect the mailbox by the password You can enter up to 20 characters including numbers sharp marks and asterisks 3 User Name Enter the user name of this mailbox You can enter up to 64 characters 4 Comment Enter the comment You can enter up to 64 characters 5 Notification This specifies how the notification message will be sent when an error occurs Send email when an error occurs Select this to send a notification message to the specified email address when an error occurs Network Operator s Guide Managing Mailboxes Send email when job is completed Select this to send a notification message to the specified email address when an job is com peleted Email Address Enter an email address that the notification message will be sent NOTE When you enable the Notification setting make sure to set up the Email settings in the Email submenu page of the Setup menu in the TopAccess Administrator s mode For instructions on how to set up the Email settings refer to the Network Administrator s Guide
17. Microsoft Windows Apple Mac OS and UNIX computers Network Administrator s Guide explains the basic configuration and administration of the equipment in supported platform and network environments It also includes guidelines for set ting up network servers to provide various network services e Filing Guide explains how to operate the e Filing features by using the TWAIN driver File Downloader and e Filing web utility Network Fax Guide explains how to use the network fax features that enable users to operate fax and internet fax sending from a client computer via network Network Operator s Guide Preface 5 Table of Contents SOFTWARE LICENSE AGREEMENT sees 2 TRADEMARKS AND COPYRIGHT enne 4 iii PLE 5 About This GU E soria 5 el LTE 5 About Other Manualls 2 00 c2c scencpcadcegescieasdececedactdeechceealcnenadicaedecedesuecdeeapeeeocceeepusces 5 Fable of Contents a peo dad 6 e ET 9 Features and Functions sssssssssseeee enn nennen 10 2 TopAccess End User Mode ccccccccsssssseeeeeeeeeeeeesssecceeeeeeeeesenseceneeeeeeeess 11 TOPACCESS ET 12 Accessing TopAccess End User Mode ana ananwwaaannnaawnannnnnanawnannasansana 13 TopAccess Web Site ana ceed dais 14 Checking Device Status ececceeccseseceeeceneneeeeeeseeeeeeeeeenenseeeeeneeesseeeteneees 16 Managing JODS EE 17 Managing Print e 17 Displaying Print Jobs 17 Deleting a Print Job ege es 18 Releasi
18. Near Empty 1 Device Information Status Displays the device status Name Displays the name of this equipment Location Displays the equipment s location Copier Model Displays the model name of this equipment Hard Disk Space Available Displays the available size to store the Save as file and Store to e Filing documents Contact Information Displays the contact name of the person responsible for man aging this device Phone Number Displays the phone number of the person responsible for managing this device Message Displays the administrative message Alerts Displays the alert message Errors are in red and warnings are in yellow 2 Paper Drawer Lists the installed drawers Size Displays the paper size set in each drawer Type Displays the paper type set in each drawer Capacity Displays the maximum paper capacity that can be set in each drawer Status Displays the consumption status in each drawer 3 Options Finisher Displays the type of finisher installed Hole Punch Unit Displays whether the hole punch unit is installed Fax Displays whether the fax unit is installed Optional Function Displays whether the optional function kit is installed for e STUDIO450 Series and e STUDIO280 Series only Auto Duplex Unit Displays whether the auto duplex unit is installed for e STUDIO280 Series only Network Operator s Guide Checking
19. S Govern ment is subject to restrictions set forth in subdivision b 3 ii or c i ii of the Rights in Technical Data and Computer Software Clause set forth in 252 227 7013 or 52 227 19 c 2 of the DOD FAR as appro priate Contractor Manufacturer is TOSHIBA TEC Corporation 6 78 Minami cho Mishima shi Shi zuoka ken 411 8520 Japan General You may not sublicense lease rent assign or transfer this license or the Software Any attempt to subli cense lease rent assign or transfer any of the rights duties or obligations hereunder is void You agree that you do not intend to and will not ship transmit directly or indirectly the Software including any copies of the Software or any technical data contained in the Software or its media or any direct product thereof to any country or destination prohibited by the United States Government This license shall be governed by the laws of Japan or at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement the laws of the Country designated from time to time by the relevant Supplier of TTEC If any provision or portion of this Agreement shall be found to be illegal invalid or unenforceable the remain ing provisions or portions shall remain in full force and effect YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS YOU AGREE TO BE BOUND BY ITS TERMS AND CONDI TIONS YOU FURTHER AGR
20. Save as file agent or Email agent For e STUDIO450 Series and e STUDIO280 Series Email and Save as file are available only when the Printer Kit and Scanner Upgrade Kit are installed or when the Printer Scanner Kit is installed 6 Click each button displayed in the page to set the template properties 74 Network Operator s Guide Managing Mailboxes MailBox Setting Click this to specify the mailbox settings P 76 MailBox Setting MailBox Setting Box Number User Name Comment Notification Document Print 00002 Administrator Always Destination Setting Click this to specify the destinations to be sent This can be set only when creating the Internet Fax Relay agent or Email agent P 77 Destination Setting Destination Setting Destination Multi 4 Internet Fax Setting Click this to specify how the document will be sent This can be set only when creating the Internet Fax Relay agent P 77 Internet Fax Setting Internet Fax Setting From Address Fragment Page Size No Fragmentation Relay End Terminal Report Click this to specify where the transmission result list will be sent This can be set only when creating the Internet Fax Relay agent P 77 Relay End Terminal Report Relay End Terminal Report Relay End Terminal Report USERO1 Email Setting Click this to specify how t
21. Stored document in network folder D Stored document in network folder SUPPLEMENT To sort the scan job logs list so that a particular scan job log is easier to be found click the appropriate table heading The page refreshes to display the information in the order you requested The Scan menu page displays following information for each scan job log 1 Destination When the job performed the Scan to File or Scan to e Filing it displays the document name that was stored When the job performed the Scan to Email it displays the destinations where the scanned document was sent 2 Agent Displays the agent of the scan job 3 Date Time Displays the date and time when the scan job was released from the Control Panel 4 Pages Displays the number of pages the scan job contains 5 Status Displays the detailed result status of the scan job 26 Network Operator s Guide Displaying Job Logs Managing Templates Templates contain preset information for the operation of the copiers scans and fax and Internet Fax transmissions so that users can perform these operations easily by selecting the template button on the Touch Panel Display Templates are stored in groups There are up to 200 private template groups and one public group Each group can contain up to 60 templates Templates in the public group are created and maintained by the administrator The public group can be accessed by all users but some of the
22. an administrator can reset counters from TopAccess How ever an administrator can reset the counters from the Touch Panel Display See the User Functions Guide Displaying the Total Counter In the Total Counter menu page you can display the total counter information for each copy print counter of small paper copy print counter of large paper and scan counter Displaying the total counter 1 Click the Counters tab and the Total Count menu The Total Count menu page is displayed 2 You can check the total counter in this page TopAccess eFiling Device Job Status Logs Registration Counter Administration Total Count Total Count Print Counter Printer Print Counter small paper Copy Fax Printer List Total Fur o oo Nf Twin Cor CC HAY CG CAR CR Beck 5 5 5 5 Print Counter large paper Copy Fax Printer List Total Full Color D 0 Twin Color D Black D 0 0 D Scan Counter Fax Total Full Color Twin Color Black e elele 3 2 8 Displaying the Department Counter In the Department menu page you can display the counter information of a specific department If you want to display the department counter you must enter the department code Displaying the department counter 1 Click the Counters tab and the Department menu Network Operator s Guide Managing Counters 81 The Department menu page
23. and Scanner Upgrade Kit are installed or when the Printer Scanner Kit is installed e Sending and storage of documents to a mailbox hub and retrieval of documents from a mailbox hub is possible only on an ITU T compliant facsimile Only ITU T compliant facsimiles can be used as Mailbox hubs This equipment is provided with mailbox hub functions Using TopAccess you can set up edit and delete mailboxes on this equipment Network Operator s Guide Managing Mailboxes Setting Up an Open Mailbox To carry out ITU T communications you must first set up an Open Mailbox in the mailbox hub You can set up a maximum of 300 mailboxes Setting up or editing a mailbox 1 Click the Registration tab and the MailBoxes menu The MailBoxes menu page is displayed 2 Click New to set up new mailbox or click the box number link that you want to edit in the mailboxes list Device Job Status Logs Registration Counter MailBoxes MailBoxes PELE AM E el El Go to top ofthis page e If you click New skip to step 5 e If you click the box number link that is not protected by a password skip to step 4 e If you click the box number link that is protected by a password go to the next step 3 Enter the 5 digit password for the mailbox and click OK Device Job Status Logs Registration comer Input MailBox Password LOK Cancel on E Network Operator s Guid
24. desired file name in the field Network Operator s Guide Managing Templates Box Setting In the Box Setting page you can specify how scanned images will be stored in the Box Box Setting Save Cancel Box Number 001 USER01 Destinati Gen Password pao Retype Password eee Folder Name Scan to e Filing e oo DocYYMMDD YYMMDD is a date Document Name Cc SSS Se al ba 1 Destination Specify the destination box number for e Filing Box Number Select the Box number where scanned images will be stored Password Enter the password if the specified Box number requires a password Retype Password Enter the password again if the specified Box number requires a password 2 Folder Name Enter the name of the folder where scanned images will be stored 3 Document Name Select how the scanned file will be named Select Doc YYMMDD to name as it described or you can enter the desired file name in the field Scan Setting In the Scan Setting page you can specify how originals are scanned for the Scan to File Scan to Email and Scan to e Filing agent Scan Setting Save Cancel ingle 2 Sided Scan e GO O O 1 Single 2 Sided Scan Select whether scanning one side or both sides of originals Network Operator s Guide Managing Templates 53 NOTE NOTE 54 e Single Select this to scan one side of an original Duplex Book Select this
25. eeben 49 65 Email Address 64 77 Email agent cessus 37 72 74 Email Setting 38 50 75 78 Email tos EE 40 EXPOSULO sete tree Rr Ye eS 48 54 F FAX q 16 Fax Number u s 64 Fax Number Security ssssessss 49 Fax Setting sese 38 48 64 Fax Transmission Jobs Deleting oed ree 20 Displaying one thi 19 Fax Internet Fax agent sssssesss 37 IH 10 Features and Functions u s 10 File Format Xin nes 47 50 51 File Name ula 50 52 Bite cte Pw 48 Elisha ic ee Ua 16 First Name i53 ied GE ed 64 Folder Name eene 53 Forward iude 74 Forward mailbox eene 72 Fragment Message Size sss 50 Fragment Page Size sse 48 From Address ere 47 50 From Name u esee 47 50 Function Tab ue ett 14 A ANAN 10 G Group Adding slit ALAN A 69 Delete id 70 Ee EE 69 Group Name sce ener tere eate creta de 70 H Hard Disk Space Available 16 Help link i ERR ERU ae 15 Hole Punch Unit ula 16 I Install Software link sess 14 Internet Fax Settings 38 47 75 77 Network Operator s Guide INDEX INDEX Internet Fax Relay agent 72 Internet Fax Relay sss 74 ITU T iue RR ei S 72 J Jpeg Compression seseeeenee 55 K Keyword noe terra oci 64 L Last Name deii ei
26. groups list e Filing Registration Address Book Address Book Contacts Groups The Group Properties page is displayed 4 Click Delete e Filing Registration Address Book Group Properties Address Book orl Cancel Reset Delete Required Group Name GROUP08 sr es Jess GE Selected group is deleted Network Operator s Guide Managing Address Book 71 Managing Mailboxes 72 NOTE SUPPLEMENT NOTE Mailboxes can be managed only when the optional Fax unit is installed Mailboxes can be managed using the Touch Panel Display See the Operator s Manual for Facsimile Function This equipment supports the ITU T compatible mailboxes that allow storage and retrieval of documents via mailboxes that are already set up in a mailbox hub The following three types of Mailboxes are available W Confidential mailbox The Confidential Box allows a one time document retrieval from the mailbox Once a document is retrieved it is cleared If a new document is sent to the same box number where another docu ment is stored it is added to the existing box You can also set up a password requirement for accessing the Confidential Box for document retrieval to prevent unauthorized retrieval of doc uments W Bulletin Board mailbox The Bulletin Board Box allows multiple document retrievals from the same ma
27. how to setting up the Internet Fax settings for the mailbox is same as setting up the Internet Fax settings for the private template P 47 Internet Fax Setting Relay End Terminal Report In the Relay End Terminal Report page you can specify a recipient that the transmission result list will be sent Network Operator s Guide Managing Mailboxes 77 78 SUPPLEMENT NOTE Adding the relay end terminal report recipients 1 Click Relay End Terminal Report The Relay End Terminal Report page is displayed 2 Enter the fax number or Email address or select an Email or Fax option button of a user that you want to send the trans mission result list Relay End Terminal Report Save Cancel Reset Email Fax ID wName Email Address Fax Number C sa Usersa user99 itax com 00000000099 C C g8 userse user98 itax com 00000000098 C c Je jusera7 user97 itax com 00000000097 C g6 userse user96 itax com 00000000096 C C as Userss user95 itax com 00000000095 C C ss users4 user94 itax com 00000000094 C Ir s3 Users3 user93 itax com 00000000093 C 92 users2 user92 itax com 00000000092 C C fa fuses user91 ifax com 00000000091 C c go userso user90 itax com 00000000090 C e 89 User89 juser89 ifax com 00000000089 Zil D You can clear the selected option button by clicking Reset You cannot specify more than 1 recipient for t
28. is displayed 2 Enter a department code that you want to display the counter in the Department Code field and click Enter TopAccess ens Device Job Status Logs Registration Counter Department Department management Enter a department code to access department counters Department Code Enter The department counter for specified department is displayed 3 Click the department name link to display the detailed counters for the department e Filing Registration Department Department management Enter a department code to access department counters Department Code Enter Number Department Name Dept Code Total Printing Total Scanning Fax Transmission Fax Reception Network Operator s Guide Managing Counters 4 The Department Information page opens Department Information Department Number 1 Department Name User01 Department Code 11111 Total Counter Copy Fax Printer List Total Copy Counter Full Color Twin Color Black Total Small o Large o 0 Fax Counter Full Color Twin Color Black Total Small KS 7 xp 0 CA Ge EE Print Job Counter Full Color Twin Color Black Total Small D O Large 0 List Counter Full Color Twin Color Black Total Small L E p po EA DER DR CC Scan Counter Fax Communication Counter Full Color Twin Color Black Total Transm EA gt Network Operator s Guide Managing Coun
29. message to the specified email address when an error occurs 7 Notification Send email when job is completed Select this to send a notification message to the specified email address when a job is com peleted 8 Notification Email to Select to send the notification message to the email address that is set to the public group or enter an email address to which the notification message will be sent When you enable the Notification setting make sure to set up the Email settings in the Email submenu page of the Setup menu in the TopAccess Administrator s mode For instructions on how to set up the Email settings refer to the Network Administrator s Guide Network Operator s Guide Managing Templates Destination Setting In the Recipient List page you can specify the destinations to which the fax Internet Fax or Scan to Email document will be sent When you are setting up the destinations for the Scan to Email agent you can only specify the email addresses for the destinations When you are setting up the destinations for the Fax Internet Fax agent you can specify both fax numbers and email addresses for the destinations NOTE The optional Fax unit must be installed in this equipment to specify the fax numbers of the destinations For e STUDIO450 Series and e STUDIO280 Series Specifying email addresses for the destinations is available only when the Printer Kit and Scanner Upgrade Kit are i
30. r e r e r GROUPO05 r r r GROUPO02 r GROUPO01 Go to top of this page 4 Click ADD All recipients in the selected groups are added in the Recipient List page SUPPLEMENT You can remove the contacts that you added in the recipient list before submitting the destination settings P 47 Removing the contacts from the recipient list 5 Click Save Recipient List Save Cancel New Address Book Address Group Search Delete v Name Destination IT GROUP010 GRP e The contacts are added as the destinations Searching for recipients in the LDAP server By this method you can search for recipients in the registered LDAP server and in the address book 44 Network Operator s Guide Managing Templates 1 Click Destination Setting to open the Recipient List page 2 Click Search we El Recipient List Save Cancel New Address Book Address Group Search Delete v Name Destination The Search Contact page is displayed 3 Select the directory service name that you want to search in the Directory Service Name field and enter the search terms in the fields that you want to search Search Contact Search Cancel Enter a partial name or email address to search for a contact Directory Service Name Direct1 First Name USER Last Name Email Address Fax Number Company Department SUPPLEMENTS If you s
31. to edit Jump to 1 6 7 12 13 18 19 24 25 30 31 36 37 42 43 48 49 54 55 60 Templates 1 6 SAVING Undefined A 2225 A e If the templates list is displayed in the List view click the template name that you want to set or modify the password e Ifthe selected private template is protected by a password the Input Template Password page is displayed If not the Template Informa tion page is displayed You can change the template list view by clicking on either Panel View or List View If you know which private template you want to define or edit click the number of the private template in the Jump to links Network Operator s Guide Managing Templates 5 When the Input Template Password page is displayed enter the 5 digit password for selected private template and click TopAccess eFiling Device Job Status Logs Registration Counter Administration Template Input Template Password Group Information No Name User Name 1 B Depto User t Template Information No Name User Name orl Cancel Password Ir The Template Information page is displayed 6 Click Change Password to set the password for the private template CC ce ME aaran Template Template Properties Template Groups Private Templates Group Information No Name User Name Bbw wp Template Information No Name User Name 1 SAVING_AS FILE Edit Change Password Reset Te
32. 1 171 181 191 User Name Usero Undefined Undefined Undefined Undefined e Ifthe selected private template group is protected by a password the Input Group Password page is displayed If not the Group Informa tion page is displayed SUPPLEMENTS You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups as default page view e f you know which private template group you want to define or edit click number of the private template group in the Jump to links Network Operator s Guide Managing Templates 55 SUPPLEMENTS 56 3 When the Input Group Password page is displayed enter the 5 digit password for selected private template group and click OK TopAccess e Filing A CA Template Input Group Password Group Information No Name 001 EI orl Cancel Password j 2003 TOSHIBATEC COR Dem User01 User Name The Group Information page is displayed 4 From the templates list click the template icon that you want to set or change the password TopAccess e Filing Device Job Status Logs Registration Administration Template Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name m Bbw fen Panel View List View Please click a template picture
33. 37804 TTEC 2003 TOSHIBA TEC CORPORATION All rights reserved Ver04 2005 01
34. Display and manage the status of print jobs fax internet fax transmit jobs and scan jobs sub mitted by the user Optional Fax unit is required for displaying and managing the fax trans mit jobs Display the job logs for print fax internet fax transmit fax internet fax reception and scan Optional Fax unit is required for displaying the fax transmit and fax reception job log Register and modify the templates Add or modify the contacts and groups in the address book Register and modify the mailboxes Optional Fax unit is required Display the counters logs Download client software Because TopAccess uses cookies to store information on the user s system users must have cookies enabled in the browser When TopAccess does not work properly delete cookies and try again On Netscape 7 1 the Confirm dialog box that asks whether you want Password Manager to remember the logon may appear when you save any changes in TopAc cess If the dialog box appears click No to disable the memory of Password Man ager If enabled unexpected values may automatically be entered when you open the page next time x Password Manager can remember this logon and enter it automatically the next time you return to this website Do you want Password Manager to remember this logon Network Operator s Guide TopAccess Overview Accessing TopAccess End User Mode To operate TopAccess this equipment should be connected to the network a
35. Displays the agent of the scan job 3 Date Time Displays the date and time when the scan job is released from the Touch Panel Display 4 Pages Displays the number of pages the scan job contains 5 Status Displays the detailed status of the scan job Deleting a Scan Job You can delete a scan job Deleting a scan job 1 Click the Job Status tab and click the Scan menu The Scan menu page is displayed 2 Select an option button at the left of the scan job that you want to delete Device Job Status Logs Registration Counter Administration Scan Scan Jobs nak Delete Destination Agent wDate Time Pages Status e Doco31002 Save as file 2003 01 13 16 51 15 4 Processing Go to top of this page You can select only one scan job at a time 3 Click Delete Selected scan job is deleted 22 Network Operator s Guide Managing Jobs Displaying Job Logs Using TopAccess end users can display print job logs transmission journals reception journals and scan job logs Displaying Print Job Logs Using TopAccess you can display the print job logs printed on this equipment Accessing the Print menu page in the Logs tab 1 Click the Logs tab and click the Print menu The Print menu page is displayed 2 Click the REFRESH icon at the upper right in the page to obtain the update information TopAccess e Filing demos
36. EE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPER SEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN OR ANY OTHER COM MUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT TOSHIBA TEC Corporation 6 78 Minami cho Mishima shi Shizuoka ken 411 8520 Japan Network Operator s Guide SOFTWARE LICENSE AGREEMENT 3 TRADEMARKS AND COPYRIGHT Trademarks The official name of Windows 98 is Microsoft Windows 98 Operating System The official name of Windows Me is Microsoft Windows Me Operating System The official name of Windows 2000 is Microsoft Windows 2000 Operating System The official name of Windows XP is Microsoft Windows XP Operating System The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System Microsoft Windows Windows NT and the brand names and product names of other Microsoft prod ucts are trademarks of Microsoft Corporation in the US and other countries Apple AppleTalk Macintosh Mac TrueType and LaserWriter are trademarks of Apple Computer Inc in the US and other countries Postscript is a trademark of Adobe Systems Incorporated Netscape is a trademark of Netscape Communications Corporation IBM AT and AIX are trademarks of International Business Machines Corporation e NOVELL NetWare and NDS are trademarks of Novell Inc Other company names and product
37. Job Status Logs Registration Counter Administration Print Print Log naka User Name wDate Time Type Paper Pages Sets Administrator 200300113 16 51 15 Proof LT 5 1 Administrator 200310173 16 51 16 Print 84 5 1 Administrator 200300113 16 51 15 Scheduled ut 58 00001 20030113 16 49 49 Copy 84 1 f1 LIST 2003 01 13 16 49 39 LIST 200301113 16 49 39 Go to top of this page SUPPLEMENT To sort the print job logs list so that a particular job log is easier to be found click the appropriate table heading The page refreshes to display the information in the order you requested The Print menu page displays following information for each print job log 1 User Name Displays the computer name that released the print job Click the header link to sort the print job list by user name 2 Date Time Displays the date and time that the print job was released from the client computers Click the header link to sort the print job list by Date and Time 3 Type Displays the print job type Click the header link to sort the print job list by print job type 4 Paper Displays the paper size of the print jobs 5 Pages Displays the number of pages the print job contains 6 Sets Displays the number of copies set in print jobs Network Operator s Guide Displaying Job Logs 23 Displaying Transmission Journals Using TopAccess you can display the transmission journals that this equipment sent by fax and Internet Fax tran
38. T LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGE MENT TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IF THE SOFTWARE PROVES DEFECTIVE YOU AND NOT TTEC OR ITS SUPPLIERS SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NEC ESSARY SERVICING REPAIR OR CORRECTION TTEC AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE ALL INFORMATION CONTAINED HEREIN THAT IS PROVIDED BY TTEC AND ITS AFFILIATES PURSUANT TO A EULA IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED Limitation of Liability IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES WHETHER IN CONTRACT TORT OR OTHERWISE EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS INCLUDING WITHOUT LIMITATION ANY LOST PROFITS LOST DATA LOST SAVINGS OR OTHER INCIDEN TAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO 2 Network Operator s Guide SOFTWARE LICENSE AGREEMENT USE THE SOFTWARE EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSI BILITY OF SUCH DAMAGES NOR FOR THIRD PARTY CLAIMS U S Government Restricted Rights The Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the U
39. TOSHIBA MULTIFUNCTIONAL DIGITAL SYSTEMS Network Operator s Guide F stuDIO 3511 4511 F stUDIO350 450 F sTUDIO230 280 emp ZOO 230L SOFTWARE LICENSE AGREEMENT INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPA RATE LICENSE SHALL APPLY IF YOU DO NOT ACCEPT THESE TERMS YOU MAY NOT INSTALL OR USE THIS SOFTWARE AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT THE SOFTWARE INSTALLED ON THIS PRODUCT INCLUDES NUMEROUS INDIVIDUAL SOFT WARE COMPONENTS EACH HAVING ITS OWN APPLICABLE END USER LICENSE AGREE MENT EULA INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD ROM INCLUDED HERE WITH HOWEVER ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION TTEC ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS INTERNATIONAL TREATY PROVISIONS AND OTHER APPLICABLE LAWS Grant of License This is a legal agreement between you the end user You and TTEC and its suppliers This software fonts including their typefaces and related documentation Software is licensed for use with the system CPU on which it was installed System in accordance with the terms contained in this Agreement This Software
40. Upper Drawer A4 Plain 600 Paper Available Hole Punch Unit 2 Holes Lower Drawer A3 Plain 600 Paper Available Fax Installed Pedestal Upper Drawer as Plan 500 Paper Available SUPPLEMENT You can also access TopAccess using the TopAccessDocMon link For instructions on accessing TopAccess from TopAccessDocMon see the Printing Guide Network Operator s Guide Accessing TopAccess End User Mode 13 TopAccess Web Site When you access TopAccess the general information page of the TopAccess web site is dis played Job Status Logs Registration Counter Administration Device sek vice Information Status Ready Name MFP 00CB7861 Location Copier Model TOSHIBA e STUDIO4511 Hard Disk Space Available 9991 MB Contact Information Phone Number Alerts D Paper Drawer ions Finisher Finisher Hole Punch Unit 2Holes Fax installed Upper Drawer Lower Drawer Pedestal Upper Drawer From here you can initiate most device monitoring and management functions The basic TopAccess page contains following items o Es er Q Address Book Address Book Contacts Groups Add Address Search Group an Groups 98 User Users userg6 Gifax com EG er ere eit ay com nnnnnonnna 1 Function Tab This provides access to main pages of TopAccess for each function 2 Me
41. ananana anna nasanaana 67 Managing Groups in the Address Book 69 Managing MailbOXeS ccccececeseeedeceeeeeceecceetececedeeetenecdeeteseeededeneneneneneners 72 Setting Up an Open Mailbox eene mee 73 MaiIBOx Setting EE 76 Destination Setting sorsi na AA ma deg 77 Internet Fax Setting 2 necis cer itte decente de dee a 77 Relay End Terminal Report 77 Email Settings ain eiiean ieee ee ed ei 78 SAVE AS AS SOU le DEE 78 Box SOting DE 78 Deleting an Open Mailbox eene nennen 79 Managing Bee ue EN Displaying the Total Counter s in eiieeii eiii 81 Displaying the Department Counter sss eme 81 3 Troubleshooting ai Pn eran aa nere er ra 85 TopAccess ErtOrS esed ti seien o Le edd ui aai a Lee det eo ame dedu ue 86 TopAccess Error Messages uc ed edo tede dne 86 Print Job Status Messages oooocccccccoooccccconoooccncnncnononcnnnnnnonnnncnnnnnnnnnnnannnnnnnnnnns 86 Transmission Reception Journal Status Messages eese 86 Scan Job Status Messages 91 A INDEX ec M M 97 Network Operator s Guide Table of Contents Network Operator s Guide Table of Contents 1 OVERVIEW Network Operator s Guide 1 Overview 9 Features and Functions 10 NOTE TopAccess a web based job and device management tool allows you to access device informa tion over the Internet TopAccess in user mode allows you to Displ
42. arch Contact page is displayed Network Operator s Guide Managing Address Book 67 3 Select the directory service name that you want to search in the Directory Service Name field and enter the search terms in the fields that you want to search Search Contact Search Cancel Enter a partial name or email address to search for a contact Directory Service Name Directl Pad First Name USER Last Name Email Address Fax Number Company Department SUPPLEMENTS e TopAccess will search for recipients that contain the text entered in each item Leaving the field blank allows wild card searching However you must specify one of them 4 Click Search e TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results 5 Check the boxes of contacts that you want to add to the Address Book Search Address List Add Cancel v forame Email Address Fax Number fe USER99 userS9 ifax com 00000000099 fe USERS8 user98 ifax com 00000000098 v USER87 user97 Gifax com 00000000097 v UsER86 user96 ifax com 00000000096 v USER85 user95 ifax com 00000000095 v USERS4 user34 ifax com 00000000094 v USER83 user93 ifax com 00000000093 v USER92 user92 ifax com 00000000092 v USERS1 user91 ifax com 00000000091 Fa USER90 user30 ifax com 00000000090 v UsER89 us
43. ask your administrator to confirm whether the IP address or path of the server is correct Also make sure that the server is operating properly 2D63 Specified network path is invalid Check destination path Make sure you specify correct network folder and retry the scan 2D64 Logon to file server failed Check username and password Make sure you specify correct user name and password to logon the file server or you specify correct file server Then retry the scan 2D66 Failed to process your job Insuffi cient disk space Delete the data in the local shared folder in the equipment and retry the scan 2D67 FTP service is not available Ask your administrator whether the FTP service is configured correctly 2D68 File Sharing service is not avail able Ask your administrator whether the SMB protocol is enabled 2DC0 Job canceled Job was canceled 2DC1 Power failure occurred Make sure that the power cable is con nected properly and it is inserted securely Resend the job Store to e Filing 2B10 There was no applicable job Retry the scan Network Operator s Guide TopAccess Errors 93 94 Error Code Message Corrective Action 2B11 Job status failed Retry the scan 2B20 Failed to access file Retry the scan 2B30 Insufficient disk space Delete unnecessary documents in e Filing an
44. ation No Name User Name oon re Save Cancel Required Pepto1 User01 This email address is used as default recipient each for template Emailto Juser01 ifax com Notification Number Displays the number of the private template group Name Enter the name of the private template group User Name Enter the owner name of the private template group Notification Enter the default email address where the notification will be sent The email address entered here will be displayed in the Panel Settings page and can be selected for the destination of the notifications when creating a private template in this group 6 Click Save to apply changes 7 You can continue setting the group password or registering or editing templates in the group as required J P 29 Setting Group Password LJ P 33 Registering Private Templates Setting Group Password To set the group password you must register the private template group first You can set the password for the group that you have already registered Network Operator s Guide Managing Templates 29 Setting the group password 1 Click the Registration tab and the Template menu The Template menu page is displayed 2 Click the group name link that you want to set or to modify the group password Registration Administration Template Template Groups Please select a group to edit below Pu
45. ax aName Email Address Fax Number 1 IR II Juseros user01 itax com 00000000001 2 usero2 user02 itax com 00000000002 3 II useros user03 itax com 00000000003 4 M justos user04 itax com 00000000004 s Iv II useros user05 ifax com 00000000005 6 Iv II useros user06 itax com 00000000006 7 m lusero7 user07 itax com 00000000007 8 IR II useros user08 ifax com 00000000008 9 Iv II useros user09 ifax com 00000000009 pojma m luserto user10 ifax com 00000000010 pf IC use user11 ifax com 00000000011 wolt m user user12 ifax com 00000000012 Group Name Enter the group name SUPPLEMENTS You can clear the entered values in each field by clicking Reset You can cancel adding or editing a group by clicking Cancel 5 Check the Email boxes of users to add the Internet Fax recip ients and check the Fax boxes of users to add the Fax recipi ents NOTE To perform the fax transmission the optional Fax unit is required If the optional Fax unit is not installed you cannot perform the fax transmission even if you specify the fax number 6 Click OK The group is created Deleting a group 1 Click the Registration tab and the Address Book menu The Address Book menu page is displayed 2 Click the Group submenu The Group submenu page is displayed 70 Network Operator s Guide Managing Address Book 3 Click the group link that you want to delete in the
46. ay device information and status Manage print jobs fax and Internet Fax jobs and scan jobs Display print job logs transmission journals reception journals and scan job logs Create Private templates for general and specific use Add contacts or groups to the address book Create ITU T compatible mailboxes Optional Fax unit is required Display counters TopAccess is available only when the Network Interface Card is installed Network Operator s Guide Features and Functions 2 TOPACCESS END USER MODE Network Operator s Guide 2 TopAccess End User Mode 11 TopAccess Overview 12 NOTE NOTES TopAccess is a web based job and device management tool that allows you to access informa tion about this equipment over the Internet TopAccess has two web sites available One site is designed for end users and the other is for the administrators The end user site displays the equipment and job status and enables you to create and main tain private template groups and private templates The administrator site enables network administrators to configure device settings conduct maintenance and update the address book public template group and public templates For instructions on how to use TopAccess in the administrator mode refer to the Network Administrator s Guide End users can Display general device information including the status drawer accessory configuration and paper supply information
47. blic Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups El Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefined Undefined e If you select the private template group that is not protected by a password the Private Templates page is displayed Skip to step 4 e If you select the private template group that is protected by a pass word the Input Group Password page is displayed Go to the next step SUPPLEMENTS You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups in default page view e f you know which private template group you want to define or edit click the num ber of the private template group in the Jump to links 3 When the Input Group Password page is displayed enter the 5 digit password for the selected private template group and click OK TopAccess e Filing oe cs Template Input Group Password Group Information No Name 001 EI orl Cancel Pasa TE User Name User Genf The Private Templates page is displayed 30 Network Operator s Guide Managing Templates 4 Click Change Password to set the password for the private template group TopAccess e Filing Device Job Status Logs Registration Administration Template
48. c Template Template Groups Group Information No Name User Name Public Public Template Groups Administrator Panel View List View ee Please login as an administrator to edit public templates Jumpto 1 6 7 12 13 18 19 24 25 30 31 36 37 42 43 48 49 54 55 00 Templates 1 6 a SAVING B E SAVING fasFLe ase 7 SCAN TO Ar SCAN TO YONG FILESE MaIL YONG FILEaBOX D STORE a SCAN TO NG TO E FILING NG E FILING Go to top of this page SUPPLEMENTS You can change the template list view by clicking on either Panel View or List View f you know which public template you want to view click the number of the public template in the Jump to links 62 Network Operator s Guide Managing Templates Managing Address Book This equipment comes with the Address Book feature that enables users to manage who receives Scan to Email Internet Fax transmission and fax transmission In the Address Book menu page at the Registration tab in TopAccess you can add edit and delete recipient information You can also create groups that multiple contacts can be assigned P 63 Managing Contacts in the Address Book P 69 Managing Groups in the Address Book SUPPLEMENT Address Book can be also managed using the Touch Panel Display See the User Functions Guide Managing Contacts in the Address Book There are two ways to manage contacts in the Address Book
49. ccording to the original or adjust the contrast manually in 5 stages This is not available when Black is selected at the Color Mode drop down box For e STUDIO450 Series and e STUDIO280 Series The Background option is not available for e STUDIO450 Series and e STUDIO280 Series 8 Original Size Select the original size Select Auto to automatically detect the original paper size Mixed Original Sizes to allow scanning mixed original sizes or a desired paper size Network Operator s Guide Managing Templates 9 Jpeg Compression Select the level of Jpeg compression For e STUDIO450 Series and e STUDIO280 Series The Jpeg Compression option is not available for e STUDIO450 Series and e STUDIO280 Series Setting Template Password Users can set the password to the private template To set the template password you must register the private template first Setting the template password 1 Click the Registration tab and the Template menu The Template menu page is displayed 2 Click the group name link that contains the private template that you want to edit e Filing IF Administration Template Groups Please select a group to edit below Public Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups g Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 16
50. contains the private template that you want to reset e Filing Registration Template Groups Please select a group to edit below Public Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups 3 Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefined Undefinec e Ifyou select the private template group that is not protected by a password the Private Templates page is displayed Skip to step 4 If you select the private template group that is protected by a pass word the Input Group Password page is displayed Go to the next step SUPPLEMENTS You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups as default page View e If you know which private template group you want to define or edit click the num ber of the private template group in the Jump to links 3 When the Input Group Password page is displayed enter the 5 digit password for selected private template group and click OK TopAccess eFiling we ee n Template Input Group Password Group Information No Name 001 A Deptos orl Cancel bessi E E User User Name The Private Templates page is displayed Network Operator s Guide Managing Templates 59
51. d file When you select SMB as the protocol enter the network path to the network folder For example to specify the users scanned folder in the computer named Client01 enter Client01 users scanned When you select FTP as the protocol enter the directory in the specified FTP server For example to specify the ftp 192 168 1 1 user scanned FTP folder in the FTP server enter user scanned e Login User Name Enter the login user name to access a Windows computer or an FTP server 1f required When you select FTP as the protocol an anonymous login is assumed if you leave this field blank Password Enter the password to access a Windows computer or an FTP server if required Retype Password Enter the same password again for a confirmation 5 Destination Remote 2 Check this box to save a scanned file to the Remote 2 How you can set this item depends on how your administrator configured the Save as file settings If the Remote 2 does not allow to specify a network folder you can only select Use Admin istrator Settings The protocol and the network path are displayed below this item If the Remote 2 allows to specify a network folder you can specify the network folder set tings Please refer to the description of the Remote 1 option for each item 6 File Name Select how the scanned file will be named Select Doc YYMMDD to name as it described or you can enter the
52. d try again 2B31 Failed to access Electronic Filing Make sure that the specified e Filing or folder exists If not this error would not occur Delete the specified e Filing or folder and reset them Retry the job in error If the specified e Filing or folder cannot be deleted contact your service representative 2B32 Failed to print Electronic Filing document Make sure that the specified document exists If not this error would not occur Delete the specified document and reset them Retry the job in error If the speci fied document cannot be deleted contact your service representative 2B50 Failed to process image Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2B51 Failed to process print image Make sure that the Function List can be printed out Retry the print If the error still occurs contact your service represen tative 2B90 Insufficient Memory Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2BA0 Invalid Box password specified Make sure that the password is correct and retry the scan or reset the password and retry the scan When this error occurs for the print of the data in the e Filing perform the print with the administrator s password If the recovery is still not com pleted or in case of invalid password for
53. ded in the recipient list before submitting the destination settings P 47 Removing the contacts from the recipient list 6 Click Save TEES El Recipient List Save Cancel New Address Book Address Group Search Delete Y wName Destination n user03 itax com e The contacts are added as the destinations Selecting the recipients from the address book By this method you can select recipients from the address book in this equipment 1 Click Destination Setting to open the Recipient List page 2 Click Address Book RES El Recipient List Save Cancel New Address Book Address Group Search Delete I vame Destination The Address Book page is displayed 42 Network Operator s Guide Managing Templates 3 Check the Email boxes of users you want to add as the Email recipients or Internet Fax recipients and check the Fax boxes of users you want to add as the Fax recipients Address Book Group All Groups y Add Cancel Email Fax whame Email Address Fax Number Iv FT USERO4 user04 ifax com 00000000004 kW USEROS user03 ifax com 00000000003 CU M UsERO2 user02 ifax com 00000000002 FP Iv UsERO user01 ifax com 00000000001 Go to top of this page NOTES When you are creating the Scan to Email template only the Email check boxes are displayed in the Address Book page You can specify the fax numb
54. e Be File No wDate Time cem Delay Time Go to top of this page lala You can select only one fax transmission job at a time 3 Click Delete Selected fax transmission job is deleted Managing Scan Jobs Using TopAccess you can display and delete scan jobs that are currently in the queue Displaying Scan Jobs Accessing the Scan menu page in the Job Status tab 1 Click the Job Status tab and click the Scan menu The Scan menu page is displayed 2 If your scan job previously released is not displayed in the list click the REFRESH icon at the upper right in the page Device Job Status Logs Registration Counter Administration Scan Scan Jobs meo Delete Destination Agent DateTime Pages Status Go to top ofthis page 2003 TOSHIBA SUPPLEMENTS es The scan jobs that had finished scanning are displayed in the Log tab Network Operator s Guide Managing Jobs e To sort the scan jobs list so that a particular job is easier to be found click the appro priate table heading The page refreshes to display the information in the order you requested The Scan menu page displays following information for each scan job 1 Destination When the job performs the Scan to File or Scan to e Filing it displays the document name to be stored When the job performs the Scan to Email it displays the destinations where the scanned document will be sent 2 Agent
55. e Managing Mailboxes 73 4 Click Edit TopAccess eFiling MailBoxes MailBoxes Properties MailBoxes Edit Delete Box Number 00002 CI BullittinBord 5 Select agents and click Select Agent TopAccess eFiling RER EE ce E E MailBoxes MailBoxes Properties waiBoxes Save Cancel Select Agent F Confidential F InternetiFax Relay Iv Bulletin Board F save as file F Forward F Email F Store to e Filing Confidential Select this to create a Confidential mailbox Bulletin Board Select this to create a Bulletin Board mailbox Forward Select this to create a relay station mailbox When you select this select the agent from Internet Fax Relay Save as file Email or Store to e Filing e Internet Fax Relay Select this to create a Forward mailbox of Internet Fax Relay agent This agent can be combined with the Save as file or Store to e Filing agent e Save as file Select this to create a Forward mailbox of the Save as file agent This agent can be combined with the Internet Fax Relay Email or Store to e Filing agent Email Select this to create a Forward mailbox of the Email agent This agent can be combined with the Save as file agent or Store to e Filing agent Store to e Filing Select this to create a Forward mailbox of the Store to e Filing agent This agent can be combined with the Internet Fax Relay agent
56. e in the Jump to links Network Operator s Guide Managing Templates 35 5 When the Input Template Password page is displayed enter the 5 digit password for selected private template and click TopAccess Filing CS EE ce E A Template Input Template Password 2 Group Information No Name User Name ke 00 em 0 Template Information No Name User Name 4 SAVING_AS FILE orl Cancel Password pe The Template Properties page is displayed 6 Click Edit to define or edit the template properties TopAccess e Filing Ae EE Template Template Properties Template Groups Private Templates Group Information No Name User Name 1 B Depto User01 Template Information No Name User Name 1 vmes ere Edit Change Password Reset Template 2003 2004 TOSHIBA TEC CORPORATION Al Rights Reserved The Template Properties page to select agents is displayed 36 Network Operator s Guide Managing Templates T Select agents and click Select Agent Device Job Status Logs Registration Counter Administration Template Template Properties Template Groups Private Templates Save Cancel Select Agent copy F Email T Fax IntemetFax Iv Save as file F Scan F Store to e Filing 2003 TOSHIBATEC COR You can select one of the following template Copy Select this to create a copy template Usually this is selec
57. el Reset Delete Either Either First Name USEROS Last Name USER Email Address userd5Gifax com le Fax Number 0000000005 2nd Fax Number 5000000005 nm iIi Company 12345 COMPANY Department Dept01 Keyword Normal Used PE Top Hap First Name Enter the first name of the recipient You can enter up to 32 char acters Last Name Enter the last name of the recipient You can enter up to 32 char acters Email Address Enter the email address of the recipient You can enter up to 192 characters Fax Number Enter the fax number of the recipient You can enter up to 128 characters 2nd Fax Number Enter the 2nd fax number of the recipient You can enter up to 128 characters Company Enter the company name of the recipient You can enter up to 64 characters Department Enter the department name of the recipient You can enter up to 64 characters Keyword Enter the comment of the recipient You can enter up to 256 char acters You must specify either the First Name or Last Name field and either the Email Address or Fax Number field to register the contact You cannot send originals to the fax numbers without the optional Fax unit even if you set up the contact that the fax number is specified You can clear the entered values in each field by clicking Reset You can cancel adding or editing a contact by clicking Cancel 4 If you are re
58. elect the model name of this equipment at the Directory Service Name drop down box you can search for recipients in the address book of this equipment e TopAccess will search for the recipients that match the entries Leaving the field blank allows wild card searching However you must specify one of them 4 Click Search TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results Network Operator s Guide Managing Templates 45 5 Check the Email boxes of users to add the Email recipients or Internet Fax recipients and check the Fax boxes of users to add the Fax recipients Search Address List Add Cancel Email Fax wName Email Address Fax Number Iv USERO4 user04 ifax com 00000000004 lv USEROS user03 ifax com 00000000003 r WV USERO2 user02 ifax com 00000000002 C m usera user01 ifax com 00000000001 Go to top ofthis page NOTE When you are creating the Scan to Email template the ID check boxes are dis played in the Search Address List page You can specify the fax number for the destination only when the optional Fax unit is installed 6 Click ADD The selected recipients are added in the Recipient List page SUPPLEMENT e You can remove the contacts that you added in the recipient list before submitting the destination settings P 47 Removing the contacts from the
59. ending any portion of the document affected by phone line noise or distortion Line Select Select the line to be used If this is set to OFF this equipment automatically selects the line to be used However LINE 2 can be applicable only when the optional line 2 board is installed Quality Transmit Select if you want to send documents in the Quality TX mode This feature sends documents at a slower speed than a normal so that the transmission will be less affected by line condition Transmission Type Select whether the document will be sent in the Memory TX mode or Direct TX mode SUPPLEMENT If you want to clear the fax settings of the contact click Reset Network Operator s Guide Managing Address Book 65 6 In the Contact Properties page click Save to add new con tact TopAccess Eiling Se E lo n Address Book Contact Property Adaress Book Save Cancel Reset Delete Fax Setting Either Either First Name USER user05 ifax com 00000000005 50000000005 012345 COMPANY Dep Email Address Fax Number 2nd Fax Number Company Keyword Deleting a contact 1 Click the Registration tab and the Address Book menu The Address Book menu page is displayed 2 Click the link that you want to delete in the contacts list TopAccess e Filing A oo Address Book Address Book Contacts Group
60. enu The Template menu page is displayed 2 Click the group name link that you want to reset e Filing Registration Template Template Groups Please select a group to edit below Public Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefined Undefined e If you select the private template group that is not protected by a password the Private Templates page is displayed Skip to step 4 e If you select the private template group that is protected by a pass word the Input Group Password page is displayed Go to the next step e You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups in default page view f you know which private template group you want to define or edit click the num ber of private template group in the Jump to links 3 When the Input Group Password page is displayed enter the 5 digit password for the selected private template group and click OK TopAccess e Filing Device Job Status Logs Registration Administration Input Group Password Group Information No Name User Name 1001 DN Deptos User01 OK Cancel Password anak Network Operator s Guide Managing Templates
61. er for the destination only when the optional Fax unit is installed SUPPLEMENT If you want to sort recipient list by a specific group select the desired group name at the Group drop down box 4 Click ADD Selected recipients are added in the Recipient List page SUPPLEMENT You can remove the contacts that you added in the recipient list before submitting the destination settings P 47 Removing the contacts from the recipient list 5 Click Save SERA El Recipient List Save Cancel New Address Book Address Group Search Delete xl wName Destination TT USERO4 user04 ifax com IT USERO3 luser03 ifax com FT UsERO2 00000000002 IT USERO1 00000000001 sil e The contacts are added as the destinations Selecting the groups from the address book By this method you can select groups from the address book 1 Click Destination Setting to open the Recipient List page Network Operator s Guide Managing Templates 43 2 Click Address Group Recipient List Save Cancel New Address Book Address Group Search Delete l v Name Destination e The Address Group page is displayed 3 Check the Group boxes that contains the desired recipients Address Group Add Cancel Group wGroup Name GROUPO11 Iv GROUPO10 GROUP009 GROUP008 GROUP007 GROUPO06 GROUPO04 GROUP003
62. er to resend the Email 3A30 Partial Email timeout error Ask the sender to resend the Email or change the Partial Wait time setting 3A40 Invalid partial Email received Ask the sender to resend the partial Email in the RFC2046 format Network Operator s Guide TopAccess Errors 89 90 Error Code Cause Corrective Action 3A50 3A52 HDD full error Ask the sender to resend the Email by separating it to several Emails If this error occurs because the paper empty occurs and too much waiting jobs are stored in the hard disk add the paper to activate other jobs 3A60 3A62 HDD full alert Ask the sender to resend the Email by separating it to several Emails If this error occurs because the paper empty occurs and too much waiting jobs are stored in the hard disk add the paper to activate other jobs 3A70 Interrupt partial Email reception Ask your administrator to enable the Enable Partial Email setting and ask the sender to resend the Email 3A80 3A82 Partial Email disabled Ask your administrator to enable the Enable Partial Email setting and ask the sender to resend the Email 3B10 3B12 Email format error Ask the sender to resend the Email 3B20 3B22 Context Type error Ask the sender to resend the Email with attached files that are the TIFF format 3B30 3B32 Invalid character set Ask the sender to resend the Email in
63. er89 ifax com 00000000089 luseres user88 ifax com 00000000088 Hel You can select all users in the list by clicking on the sl button 6 Click ADD Selected contacts are added in the Address Book 68 Network Operator s Guide Managing Address Book Managing Groups in the Address Book You can create groups that contain the multiple recipients This enables you to specify the groups for the destinations instead of specifying each recipient separately when operating Scan to Email or fax or Internet Fax transmission You can also delete groups P 69 Adding or editing a group P 70 Deleting a group Adding or editing a group 1 Click the Registration tab and the Address Book menu The Address Book menu page is displayed 2 Click the Group submenu The Group submenu page is displayed 3 Click New to add new group or click the group link that you want to edit in the groups list TopAccess e Filing EINE E A er A el Address Book Address Book Contacts Groups New wID Group Name Contacts Go to top of this page The Group Properties page is displayed Network Operator s Guide Managing Address Book 69 4 Enter following items to specify the group properties TopAccess e Filing Doe EE Address Book Group Properties Address Book ok Cancel Reset Delete Required Group Name IGROUPO1 ID Email F
64. es 33 2 Click the group name link where you want to register or edit the private template e Filing Registration Template Groups Please select a group to edit below Public Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups 3 Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefined Undefinec If you select the private template group that is not protected by a password the Private Templates page is displayed Skip to step 4 e If you select the private template group that is protected by a pass word the Input Group Password page is displayed Go to the next step SUPPLEMENTS You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups in default page view f you know which private template group you want to define or edit click the num ber of the private template group in the Jump to links 3 When the Input Group Password page is displayed enter the 5 digit password for the selected private template group and click OK TopAccess e Filing Device Job Status Logs Registration Administration Template Input Group Password Group Information No Name User Name 001 B Deptos User01 orl Cancel Password The Private Templates page i
65. f the print jobs 5 Pages Displays the number of pages the print job contains 6 Sets Displays the number of copies set in the print jobs Network Operator s Guide Managing Jobs 17 Deleting a Print Job Deleting a print job 1 Click the Job Status tab and click the Print menu The Print menu page is displayed 2 Select an option button at the left of the print job that you want to delete Registration Print Jobs EEM Delete Release User Name wDate Time Type Paper Pages Sets C Administrator 2003 01 13 16 51 15 Private LT 10 1 Administrator 2005 01 13 16 51 15 Proot LT 5 1 Administrator 2006001713 16 51 15 Print A4 5 1 C Administrator 2003 0113 16 51 14 Scheduled LT 58 1 Go to top ofthis page e You can select only one print job at a time 3 Click Delete Selected print job is deleted Releasing a Print Job You can print jobs that are stored in the queue Releasing a print job 1 Click the Job Status tab and click the Print menu The Print menu page is displayed 18 Network Operator s Guide Managing Jobs 2 Select an option button at the left of the print job that you want to release Registration Print Jobs Be Delete Release User Name Date Time Type Paper Pages Sets Ol Administrator 2003 01 13 16 51 15 Private LT 10 1 C Administra
66. gal char acter and reset the appropriate device name 1C6B Terminal mail address error Ask your administrator to check if there is an illegal character in the E mail address of the equipment Delete the illegal character and reset the appropriate E mail address then perform the job again 1C6C Destination mail address error Check if there is an illegal character in the Destination E mail address Delete the illegal character and reset the appropriate Destination E mail address then perform the job again 1C6D System error Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C70 SMTP client OFF Ask your administrator to enable the SMTP Client and perform the job again 1C80 Internet Fax transmission failure when processing E mail job received Confirm the Received Internet Fax Forward settings 1C81 Onramp Gateway transmission fail ure Confirm the mail box settings 1C82 Internet Fax transmission failure when processing Fax job received Confirm the Received Fax Forward setting 1CC1 Power failure Check if the power cable is connected properly and it is inserted securely Check if the power voltage is unsta ble 3A10 3A12 MIME format error Ask the sender to resend the Email in the MIME1 0 format 3A20 3A22 Email process error Ask the send
67. gistering a fax recipient click Fax Setting Oth erwise skip to Step 6 The Fax Settings page is displayed Network Operator s Guide Managing Address Book 5 Enter following items according to the capabilities of recipi ent facsimile and click Save TopAccess eFiling Device Job Status Logs Registration Counter Administration Address Book Fax Setting Address Book Contact Property gt Save Reset ap so sep prp Ecm OFF v Line Select Linel y Quality Transmit ON y Transmission Type Memory Transmit y SUB Enter the mailbox number if you want to send originals to the mailbox in the recipient facsimile You can enter up to 20 characters including numbers and hyphenations SID Enter the password to input a fax into the mailbox in the recipient facsim ile You can enter up to 20 characters including numbers and hyphenations SEP Enter the mailbox number if you want to retrieve a document from the mailbox in the recipient facsimile You can enter up to 20 characters including numbers and hyphenations PWD Enter the password to retrieve a document from the mailbox in the recip ient facsimile You can enter up to 20 characters including numbers and hyphen ations ECM Enable or disable the ECM Error Correction Mode If enabled it facili tates error free communications by automatically res
68. gistration comer MailBoxes MailBoxes mm E Comment 8 Administrator BulittinBord E 5 administrator Confidenntal Go to top of this page e If you click the box number link that is not protected by a password skip to step 4 e If you click the box number link that is protected by a password go to the next step 3 Enter the password for the mailbox and click OK Device Job Status Logs Registration Courier administration MailBoxes Input MailBox Password OK Cancel NN MAA T The MailBoxes Properties page is displayed Network Operator s Guide Managing Mailboxes 79 80 4 Click Delete TopAccess e Filing E RER EE MailBoxes MailBoxes Properties MailBoxes Edit Delete Box Number 00002 m neo MP dwe The confirmation dialog box appears 5 Click OK Microsoft Internet Explorer 2 Delete OK cma Selected mailbox is deleted Network Operator s Guide Managing Mailboxes Managing Counters This equipment maintains a set of counters that keep track of the number of pages printed cop ied and scanned These statistics can be displayed in totals or broken down by department This topic describes how to display the statistics and manage the department counters P 81 Displaying the Total Counter LO P 81 Displaying the Department Counter NOTE Neither an end user nor
69. he Address Book and perform the job again If the error still occurs contact your service representative 1C62 Memory acquiring failure Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C63 Terminal IP address unset Ask your administrator to set the IP address of the equipment 1C64 Terminal mail address unset Ask your administrator to set the E mail address of the equipment 1C65 SMTP address unset Ask your administrator to set the SMTP server address 1C66 Server time time out error Check if the SMTP server is operat ing properly 1C67 NIC time time out error Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative Network Operator s Guide TopAccess Errors Error Code Cause Corrective Action 1C68 NIC access error Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C69 SMTP server connection error Ask your administrator to set the login name or password of SMTP server and perform the job again Check if the SMTP server is operat ing properly 1C6A HOST NAME error Ask your administrator to check if there is an illegal character in the device name Delete the ille
70. he destination of the Relay End Termi nal Report 3 Click Save The selected recipient is set for the transmission result list recipient Email Setting In the Email Settings page you can specify the content of email document to be sent The instructions on how to setting up the Email setting for the mailbox is same as setting up the Email setting for the private template P 50 Email Setting Save as file Setting In the Save as file Setting page you can specify how and where a received fax will be stored The instructions on how to setting up the Save as file setting for the mailbox is same as setting up the Save as file setting for the private template P51 Save as file Setting Box Setting In the Box Setting page you can specify how a received fax will be stored in the Box Network Operator s Guide Managing Mailboxes The instructions on how to setting up the Box setting for the mailbox is same as setting up the Box setting for the private template bai Box Setting Deleting an Open Mailbox You can delete an existing Open Mailbox from TopAccess NOTE Ifyou want to delete an Open Mailbox the document must first be retrieved printed or canceled from the Open Mailbox Deleting an mailbox 1 Click the Registration tab and the MailBoxes menu The MailBoxes menu page is displayed 2 Click the box number link that you want to delete in the mail boxes list Device Job Status Logs Re
71. he document will be sent This can be set only when creating the Email agent P 78 Email Setting Email Setting Subject From Address From Name Body File Format Multi page TIFF File Name Fragment Message Size No Fragmentation Save as file Setting Click this to specify how the document will be stored in local hard disk or network folder This can be set only when creating the Save as file agent P 78 Save as file Setting Save as file Setting File Format Multi page TIFF Destination WMIFP O0C6786 FILE_SHARE File Name Sender NNN NNN is sequential number Network Operator s Guide Managing Mailboxes 75 76 NOTE 6060 a gt Box Number Comment Box Setting Click this to specify how the document will be stored in the Box This can be set only when creating the Store to e Filing agent P 78 Box Setting Box Setting Destination Folder Name Document Name Sender NNN NNN is a sequential number 7 After configuring the desired mailbox properties click Save The mailbox properties are registered MailBox Setting In the MailBox Settings page specify the general information of the mailbox such as the box number password owner comment and notification The Notification and Document Print options are not available when creating the Confidential mailbox or Bulletin Board mailbox
72. he upper side of the page to return to the Template menu page Network Operator s Guide Managing Templates 39 40 606060 O NOTE Panel Setting In the Panel Settings page specify how the icon for the template is displayed in the Touch Panel Display and the notification settings for the template Panel Setting Save Cancel Lo Picture ca Captiont SAYING Caption2 AS FILE User Name Automatic Start Send email when an error occurs Send email when job is completed Emailto user01 ifax com sp O 1 Picture This indicates the icon that will be displayed in the Touch Panel Display The icon is auto matically designated according to the agent that you select 2 Caption1 Enter the text that will be displayed next to the icon in the Touch Panel Display You can enter up to 11 alphanumeric characters 3 Caption2 Enter the text that will be displayed next to the icon in the Touch Panel Display You can enter up to 11 alphanumeric characters 4 User Name Enter the owner name of the template 5 Automatic Start Select whether the automatic start function is enabled or disabled When this is enabled the operation will be automatically started when you press the template button from the TEM PLATE menu on the Touch Panel Display without pressing the START button 6 Notification Send email when an error occurs Select this to send a notification
73. ilbox Once a document is retrieved it is not cleared If a new document is sent to the same Box it replaces the existing one You can set up a password requirement for accessing the Bulletin Board Box for document reservation W Forward mailbox The Forward mailbox allows you to transmit a received fax to various destinations using the fol lowing agents e nternet Fax Relay agent When a document has been sent to a mailbox this equipment can call up the remote Fax via the public switched telephone line or send the Internet Fax via the Internet according to the destinations registered in the mailbox After the relay trans mission the transmission result list will be sent specified remote Fax It is also possible to set up a password requirement e Save as file agent The received faxes in this mailbox are forwarded to the local folder in this equipment or network folders Email agent The received faxes in this mailbox are forwarded to the email addresses recipients specified in the mailbox e Store to e Filing agent The received faxes in this mailbox are forwarded to the Box in this equipment The data stored in the Box can be printed later and also can be managed using the e Filing web utility which is a web based utility that allows you to display print and merge the files in the Box For e STUDIO450 Series and e STUDIO280 Series The Save as file agent and Email agent are available only when the Printer Kit
74. is enough memory to send the scan job 2C14 Invalid parameter specified Make sure you specify the settings cor rectly and try again 2C15 Message size exceeded limit or maximum size You are sending too many documents at a time Send your documents separately 2C30 Failed to create directory Make sure that the access privilege to the storage directory is writable and the server or local disc has a sufficient space Then retry the scan Network Operator s Guide TopAccess Errors 91 92 Error Code Message Corrective Action 2C31 2C33 Failed to create file Make sure that the access privilege to the storage directory is writable and the server or local disc has a sufficient space Then retry the scan 2C32 Failed to delete file Turn the power OFF and then back ON Retry the scan 2C40 Failed to convert image file format Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2C61 Failed to read AddressBook Turn the power OFF and then back ON Retry the job in error Reset the data in the Address Book and retry it If the error still occurs contact your service represen tative 2C63 2C64 Invalid Domain Address Ask your administrator to set the IP address 2C65 2C66 2C69 Failed to connect to SMTP server Make sure the SMTP server is correctly working
75. is proprietary to TTEC and or its suppliers TTEC and its suppliers disclaim responsibility for the installation and or use of this Software and for the results obtained by using this Software You may use one copy of the Software as installed on a single Sys tem and may not copy the Software for any reason except as necessary to use the Software on a single Sys tem Any copies of the Software shall be subject to the conditions of this Agreement You may not nor cause or permit any third party to modify adapt merge translate reverse compile reverse assemble or reverse engineer the Software You may not use the Software except in accordance with this license No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers Source code of the Software is not licensed to you You will be held legally responsible for any copyright infringement unauthorized transfer reproduction or use of the Soft ware or its documentation Term This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement Upon termination you agree to destroy all copies of the Software and its documentation You may terminate this license at any time by destroying the Software and its documentation and all copies Disclaimer of Warranty THIS SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NO
76. lity TX mode This feature sends a document at a slower speed than normal so the transmission will be less affected by line conditions 8 SUB SEP Enter the SUB number or SEP number if you want to set the mailbox transmission 9 SID PWD Enter the password for SUB or SEP if required 10 Polling Select this to set Polling communications e Blank Select the blank field when you do not want to perform polling e Transmit Select this to perform Polling Reservation that allows users to store the document in the memory e Received Select this to perform Turnaround Polling that allows users to poll another fax after transmitting documents to the remote Fax on the same phone call 11 Password Enter the 4 digit security code for the document to be stored or received 12 Fax Number Security When you select Transmit at the Polling drop down box enter the security fax number that allows polling of stored document When you select Received at the Polling drop down box enter the security fax number to poll the documents from remote Faxes 13 Delayed Transmit If you enable the delayed communications for this agent enter the day and time to send a document 14 Priority Transmit Select whether the document will be sent prior to other jobs Network Operator s Guide Managing Templates 49 0006 0600 Email Setting In the Email Setting page you can specify the content of the Scan to Email document
77. ls e Text Photo Select the Text Photo mode as the image quality mode appropriate for sending originals containing both text and photos Photo Select the Photo mode as the image quality mode appropriate for sending photo originals 3 Exposure Select the exposure for sending faxes Select Auto to automatically apply the ideal contrast or adjust the contrast manually in 11 stages 4 Transmission Type Select the send mode Memory Transmit Select the Memory TX mode to automatically send the document after it has been temporarily stored to memory This mode is useful if you want to return original files immediately You can also send the same originals to two or more remote Faxes Network Operator s Guide Managing Templates Direct Transmit Select the Direct TX mode to send the original as it is being scanned This mode is useful if you want a confirm from the remote party Originals are not stored to memory and you can specify only one remote Fax at a time 5 ECM Enable or disable the ECM Error Correction Mode to automatically resend any portion of the document affected by phone line noise or distortion 6 Line Select Select whether specifying the line to be used e OFF Select not to specify the line to be used LINE 1 Select to use Line 1 for this Fax agent e LINE 2 Select to use Line 2 for this Fax agent if installed 7 Quality Transmit Select this to send a document in the Qua
78. mplate Scanner 2003 2004 TOSHIBA TEC CORPORATION Al Rights Reserved The Change Template Password page is displayed Network Operator s Guide Managing Templates 57 7 Enter old password in the Old Password field and new pass word in the New Password and Retype Password fields TopAccess eFiling Device Job Status Logs Registration Counter Administration Template Change Template Password Group Information No Name User Name n B Depto User t Template Information No Name User Name In 8 sAvING AS FILE Save Cancel Old Password New Password pra Retype Password 2003 TOSHIBATEC COR You can only use 5 digit numbers for the password e Ifthe password has not been set to the template leave the Old Pass word field blank Leaving the New Password and Retype Password field blank releases the password protect for the template 8 Click Save The confirmation dialog box appears 9 Click OK Microsoft Internet Explorer x Q Are you sure you want to change the password ES The password is set or modified Resetting Private Templates Users can reset the private template Resetting the private template 1 Click the Registration tab and the Template menu The Template menu page is displayed Network Operator s Guide Managing Templates 2 Click the group name link that
79. names in this manual are the trademarks of their respective compa nies Copyright 2003 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws this manual cannot be reproduced in any form without prior written permission of TTEC No patent liability is assumed however with respect to the use of the information contained herein 4 Network Operator s Guide TRADEMARKS AND COPYRIGHT Preface Thank you for purchasing e STUDI04511 Series e STUDIO450 Series or e STUDIO280 Series Multifunctional Digital Systems This Guide provides instructions on how to use TopAc cess in user mode for remote device management Read this guide before operating the e STUDIO4511 Series e STUDIO450 Series or e STUDIO280 Series and keep it within easy reach to aid you in configuring a system environment that makes best of the e STUDIO s func tions About This Guide This manual describes how to operate the remote device management functions using the TopAccess user functions Conventions e The term this equipment in this manual refers to the e STUDIO4511 Series e STUDIO450 Series or e STUDIO280 Series e The term e Filing in this manual is an abbreviation of electronic filing About Other Manuals Other guides are included in the User Documentation CD ROM provided with this system Printing Guide explains how to install user software for the printer functions including how to set up and manage print jobs from
80. nd be configured with the TCP IP settings After you complete the TCP IP setup you can access to TopAccess web site to operate various functions from your computer using a web browser such as Netscape Navigator and Internet Explorer You can use the TopAccess web based utility from a Windows Macintosh or Unix operating system environment The following browsers are supported W Windows Internet Explorer 5 5 or later Netscape Navigator 7 02 or later W Macintosh Internet Explorer 5 5 or later Netscape Navigator 7 02 or later W Unix Netscape Navigator 7 02 or later Accessing TopAccess in end user mode 1 To navigate to TopAccess enter the following URL on the address box of your Internet browser http IP Address or http Device Name Address http 10 10 70 105 For example When the IP address of the equipment is 10 10 70 105 http 10 10 70 105 When the device name of this equipment is mfp 00c67861 http mfp 00c67861 2 The TopAccess web page for end users opens TopAccess e Filing Device Job Status Logs Registration Counter Administration Device REFRESH Device Information Status Ready Name MFP 00C67861 Location Copier Model TOSHIBA e STUDIO4511 Hard Disk Space Available 9991 MB Contact Information Phone Number Message Alerts Paper Options T Drawer Size Type Capacity Status Finisher Finisher RU CBS id
81. ner Upgrade Kit are installed or when the Printer Scanner Kit is installed 8 Click each button displayed in the page to specify or edit the associated template properties Network Operator s Guide Managing Templates 37 38 Panel Setting Click this to specify the icon settings for the template P 40 Panel Setting Panel Setting Picture ia Caption SAVING Caption2 ASFILE User Name Automatic Start Disable Notification Destination Setting Click this to specify the documents destination This can be set only when creating the Fax Internet Fax agent or Scan to Email agent P 41 Destination Setting Destination Setting Destination Internet Fax Setting Click this to specify how the document will be sent This can be set only when creating the Fax Internet Fax agent P 47 Internet Fax Setting Internet Fax Setting From Address Fax Setting Click this to specify how the document will be sent This can be set only when creating the Fax Internet Fax agent P 48 Fax Setting Fax Setting Resolution Standard Text Delayed Transmit 00 00 00 Priority Transmit OFF Email Setting Click this to specify how the document will be sent This can be set only when creating the Scan to Email agent P 50 Email Setting Email Setting Subject From Address
82. ng a Print JOD EE 18 Managing Fax Internet Fax Jobs AA 19 Displaying Fax Internet Fax Jobe A 19 Deleting a Fax Transmission Job 20 Managing Scan Jobsi oaeiio idee deine ALA 21 Displaying Scan Jobs 2 ede RR Reti pie eee 21 Deleting a Scan E e EE 22 Displaying Job Logs a NA ALA dic 23 Displaying Print Job LOGS connerie BAG 23 Displaying Transmission Journals esses 24 Displaying Reception Journals oooooocccccnnnnncccccnnocononcnncnonanccnnna nana n cn cnn naar cnn cnn 25 Displaying Scan Job Logs oooocoocccinccconnoncccnannnononnnnnonc conan cnn non emm eee enn 26 Managing Templates 1111 aaa 27 Registering Private Template Groups 27 Setting Group Information 27 Setting Group Password 29 Resetting Group Information 31 Registering Private Templates enne 33 Registering or Editing Private Templates see 33 Panel Setting order entente Dee ce da red deg Ae dengan 40 Destination Setting EE 41 Internet Fax Setting deeg rere ac 47 i r RUD 48 Email Settings ane ia 50 RUE e WEE 51 Box Setting EE 53 SCAN Seltirig EE 53 Setting Template Password 55 Resetting Private Templates nnns 58 Displaying Public Template 61 Managing Address BOOK eene eren 63 Managing Contacts in the Address Bock 63 6 Network Operator s Guide Table of Contents Adding Editing or Deleting Contacts Manual 63 Adding New Contact from the LDAP Gernver n
83. nstalled or the Printer Scanner Kit is installed You can specify the recipients by entering their email addresses or fax numbers manually select ing recipients from the address book selecting recipient groups from the address book or searching for recipients in the LDAP server P 41 Entering the recipients manually P 42 Selecting the recipients from the address book LL P 43 Selecting the groups from the address book P 44 Searching for recipients in the LDAP server P 47 Removing the contacts from the recipient list Entering the recipients manually By this method you can add a recipient manually to the Recipient List 1 Click Destination Setting to open the Recipient List page 2 Click New T ial Recipient List Save Cancel New Address Book Address Group Search Delete I vame Destination The Contact Property page is displayed 3 Enter the email address or fax number of the recipient in the Destination field Contact Property ex Cancel Reset Required Destination user03 ifax com Network Operator s Guide Managing Templates 41 NOTE You can specify the fax number for the destination only when the optional Fax unit is installed 4 Click OK e Entered recipient is added in the Recipient List page 5 Repeat step 2 to 4 to add all additional recipients that you require SUPPLEMENT You can remove the contacts that you ad
84. nu Bar This provides access to each menu page under the selected function tab 3 Submenu Bar This provides access to each submenu page under the selected menu and function tab 4 Install Software link Click this to open the Install Client Software page to download the client software from TopAccess 14 Network Operator s Guide Accessing TopAccess End User Mode 5 Top link Click this to display the top of the page that is currently displayed 6 Help link Click this to display the Online Help Network Operator s Guide Accessing TopAccess End User Mode 15 Checking Device Status 16 TopAccess opens with the end user Device tab which includes a picture of the device At any time the end user may click Refresh to update the TopAccess status information This tab shows the following information about the device G r bp os e eC TopAccess e Filing Device Job Status Logs Registration Counter Administration Device REFRESH vice Information Status Ready Name MEP 00057861 Location Copier Model TOSHIBA e STUDIO4511 Hard Disk Space Available 9991 MB Contact Information Phone Number Message Alerts D Paper t Drawer Size Type Capacity Status Finisher 2 Holes Upper Drawer A4 Plain 600 Near Empty Hole Punch Unit 2 Holes Lower Drawer A3 Plain 600 Near Empty Fax installed Pedestal Upper Drawer A4R gt Plain 600
85. ontact your service rep resentative 00F1 Hardware noise Retry communications If the error still occurs contact your service rep resentative 1C10 System access abnormality Turn the power OFF and then back ON Perform the job in error again If the error still occurs contact your ser vice representative 1C11 Insufficient memory When there are running jobs perform the job in error again after the com pletion of the running jobs If the error still occurs turn the power OFF and then back ON and perform the job again 1C12 Message reception error Turn the power OFF and then back ON Perform the job in error again 1C13 Message transmission error Turn the power OFF and then back ON Perform the job in error again 1C14 Invalid parameter When a template is used form the template again If the error still occurs turn the power OFF and then back ON and perform the job again 1C15 Exceeding file capacity Ask your administrator to change the Fragment Page Size setting for the Internet Fax setting or reduce the number of pages and perform the job again 1C20 System management module access abnormality Turn the power OFF and then back ON Perform the job in error again If the recovery is still not completed contact your service representative 1C21 1C22 Job control module access abnormal ity Turn the power OFF and then back ON
86. or the SMTP server address has been set correctly 2C67 2C68 2C6A Failed to send E Mail message Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2C6B Invalid address specified in From field Make sure that there is an illegal character in the Terminal mail address Delete the illegal character and reset the appropriate Terminal mail address then retry it 2C6C Invalid address specified in To field Make sure that there is an illegal character in the Destination mail address Delete the illegal character and reset the appro priate Destination mail address then retry it 2C6D NIC system error Contact your dealer for support 2C70 SMTP service is not available Ask your administrator whether the SMTP service is enabled 2C80 Failed to process received Email job Ask your administrator whether the Inter net Fax Received Forward is set 2C81 Failed to process received Fax job Ask your administrator whether the Fax Received Forward is set 2CCO Job canceled Job was canceled 2CCI Power failure occurred Make sure that the power cable is con nected properly and it is inserted securely Resend the job Save as file 2D10 2D12 2D13 2D20 2D22 Illegal Job status Turn the power OFF and then back ON Retry the scan If the error still occurs contact your ser
87. ork folder you can only select Use Admin istrator Settings The protocol and the network path are displayed below this item If the Remote 1 allows to specify a network folder you can select Use User Settings and specify the network folder settings by entering the following items Protocol Select the protocol to be used for uploading a scanned file to the network folder e SMB Select this to send a scanned file to the network folder using the SMB protocol The SMB protocol can be used in the network that the Windows file sharing service is enabled e FTP Select this to send a scanned file to the FTP server Server Name Enter the FTP server name or IP address where a scanned file will be sent For example to send a scanned file to the ftp 192 168 1 1 user scanned FTP folder in the FTP server enter 192 168 1 1 in this field This must be entered only when you select FTP as the protocol You can specify the directory at the Network Path field Port Number Command Enter the port number to be used for controls if you select FTP as the protocol Generally is entered for the control port When is entered the default port number that is set for FTP Client by an administrator will be used If you do not know the default port number for FTP Client ask your administrator and change this option if you want to use another port number Network Path Enter the network path to store a scanne
88. p 4 e If you select the defined private template group that is protected by a password the Input Group Password page is displayed Go to the next step SUPPLEMENTS You can display only defined private template groups by clicking on the Defined Groups link The page displays all 200 private template groups in default page view e f you know which private template group you want to define or edit click the num ber of the private template group in the Jump to links 3 When the Input Group Password page is displayed enter the 5 digit password for the selected private template group and click OK TopAccess e Filing Device Job Status Logs Registration comter Administration Template Input Group Password Group Information Name User Name om Depto User orl Cancel Password Je The Private Templates page is displayed 28 Network Operator s Guide Managing Templates 4 Click Edit to define or edit the group information TopAccess eFiling Device Job Status Logs Registration Administration Template Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name 001 loe D Iinstalsotwarel Twe The Group Properties page is displayed 5 Enter the items below as desired TopAccess e Filing Device Job Status Logs Registration Administration Template Group Properties Group Inform
89. perator s Guide Managing Templates 6 Click Reset Template TopAccess reg E EE Le aaa Template Template Properties Template Groups Private Templates Group Information No Name User Name 1 8 Deptos User Template Information No Name User Name 1 savnoasmte Edit Change Password Reset Template Copy amp Save as file Scanner 2003 2004 TOSHIBA TEC CORPORATION Al Rights Reserved The confirmation dialog box appears T Click OK xi Q Do You really want to Reset x c The selected template is reset Displaying Public Templates End users can also display the templates list in the public group so that users can see what tem plates are available Displaying templates in the public group 1 Click the Registration tab and the Template menu The Template menu page is displayed Network Operator s Guide Managing Templates 61 2 Click the group name link of the Public Template Groups list e Filing Registration Template Template Groups Please select a group to edit below Public Template Groups No Name User Name pu Puto tempe ras All Groups Defined Groups 4 Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefine Deptos User Undefined Undefined TopAccess e Filing LONE O A un EA ET Template Publi
90. recipient list 7 Click Save a El Recipient List Save Cancel New Address Book Address Group Search Delete KI vname Destination r Juseroacgita com r useros itax com r ooo00000002 r 00000000001 E The contacts are added as the destinations 46 Network Operator s Guide Managing Templates Subject Removing the contacts from the recipient list 1 Check the check boxes of the contacts that you want to remove from the recipient list and click Delete B Recipient List Save Cancel New Address Book Address Group Search Delete v Name Destination E useros usero4 pitax com E use user03 tax com Iv lusero2 oo000000002 E useror 00000000001 AO aii The selected contacts are removed from the recipient list Internet Fax Setting In the Internet Fax Setting page you can specify the content of the Internet Fax to be sent Internet Fax Setting Save Cancel Required Scanned from Device Name Template Name Date Time O rmfp_00c67961 ifax com MFP 00C67861 From Address From Name File Format Fragment Page Size No Fragmentation y 1 Subject This sets the subject of the Internet Faxes Select Scanned from Device Name Template Name Date Time to automatically insert the subject or enter the desired subject in the field
91. rect Check if the mail server is operating prop erly Turn the power OFF and then back ON Perform the job in error again 2501 Syntax error in parameters or arguments Check if the mail server is operating prop erly Turn the power OFF and then back ON Perform the job in error again If the error still occurs Contact your service repre sentative 2503 Bad sequence of commands Check if the mail server is operating prop erly Turn the power OFF and then back ON Perform the job in error again If the error still occurs Contact your service repre sentative 2504 Command parameter not imple mented Check if the mail server is operating prop erly Turn the power OFF and then back ON Perform the job in error again If the error still occurs Contact your service repre sentative 2550 Mailbox unavailable Check the state of the mail box in the mail server 2551 User not local Check if the mail server is operating prop erly Turn the power OFF and the back ON Perform the job in error again If the error still occurs Contact your service repre sentative Network Operator s Guide TopAccess Errors 95 96 Error Code Message Corrective Action Insufficient system storage Turn the power OFF and the back ON Perform the job in error again If the error 2552 still occurs Contact your service repre sentative
92. s Add Address Search Group All Groups wiD Name Email Address Fax Number SE usepigwacon en USERO3 user03 ifax com 00000000003 2 JE Lesen CA USERO1 user01 ifax com 00000000001 Go to top of this page The Contact Properties page is displayed Network Operator s Guide Managing Address Book 3 Click Delete TopAccess tg Ln BS LEM o REE Address Book Contact Property Adaress Book Either Either First Name eem UU Last Name user Gaara TH Ers oaos Dara Naba Eoas Company 012345 COMPANY Department peg Keyword SS __ e The contact is deleted from the Address Book Adding New Contact from the LDAP Server You can search for contacts in the LDAP server and add them to the Address Book To use the LDAP search feature the administrator must configure the directory service Before operating the LDAP search please ask your administrator if the Directory Service has been configured Adding new contact from the LDAP server 1 Click the Registration tab and the Address Book menu The Address Book menu page is displayed 2 Click Search TopAccess e Filing Doe EA Address Book Address Book Contacts Groups Add Address Search Group All Groups wiD Name Email Address Fax Number a uma secagem es a Je sertamen Je Je bester Je CC Je EE Go to top of this page The Se
93. s displayed 34 Network Operator s Guide Managing Templates 4 From the templates list click the Undefined icon to register a new template or click defined icon to edit the template Job Status Template Private Templates Template Groups Group Information Edit Change Password Reset No Name User Name 001 B Depto User01 Panel View List View Please click a template picture to edit Jump to 1 6 7 12 13 18 19 24 25 30 31 36 37 42 43 48 49 54 55 60 Templates 1 6 SAVING 5 o AS FILE Undefined FAA Undefined e If the templates list is displayed in the List view click the Undefined template name to register new template or click the defined template name to edit the template e If you select the private template that has not been defined the Tem plate Properties page to select agents is displayed Skip to step 7 Ifyou select the defined private template that is not protected by a password the Template Properties page is displayed Skip to step 6 e f you select the defined private template that is protected by a pass word the Input Template Password page is displayed Go to the next step SUPPLEMENTS You can change the template list view by clicking on either Panel View or List View f you know which private template you want to define or edit click the number of the private templat
94. sk the sender to confirm the destina tion address is correct 3D20 Exceeding maximum offramp desti nations Ask the sender to specify up to 40 destinations for one offramp gateway job The equipment cannot perform the offramp gateway transmission for more than 40 destinations 3D30 Fax unit is not installed Make sure the Fax unit is installed or connected correctly 3E10 POP3 server communication error Ask your administrator that the POP3 server address is correctly set or the POP3 server works properly 3E20 POP3 server communication timeout Ask your administrator that the POP3 server works properly and the LAN cable is connected to the server 3E30 POP3 login error Ask your administrator that the POP3 user name and password is set cor rectly 3F00 3F10 3F20 3F30 3F40 File I O error Ask the sender to resend the Email If the error still occurs contact your service representative Scan Job Status Messages The status and result of the scan jobs is indicated as following in the Scan Job page in the Job Status tab and Scan Log page in the Logs tab Error Code Message Corrective Action Email 2C10 2C12 2C13 2C20 2C22 Illegal Job status A system error has occurred during send ing an email Retry it If the error still Occurs contact your service representa tive 2C11 2C62 Not enough memory Make sure there
95. smission Accessing the Transmission menu page in the Logs tab 1 Click the Logs tab and click the Transmission menu The Transmission menu page is displayed 2 Click the REFRESH icon at the upper right in the page to obtain the update information TopAccess eFiling Device Job Status Logs Registration Counter Administration Transmission Transmission Journal Mea No File No wDate Time Duration Pages TO Dept Mode Status Line 2 2003 10 01 01 52 28 0x06 1 2 2003 10 01 01 52 23 2 2 2003 10 01 01 52 13 0x10 1 25 02 OK 1 1 200311 0101 01 51 16 oo10 f1 25 EC602 ok Goto top ofthis page 2003 TOSHIBATH SUPPLEMENT To sort the transmission journals list so that a particular transmission journal is eas ier to be found click the appropriate table heading The page refreshes to display the information in the order you requested The Transmission menu page displays following information for each transmission journal 1 No Displays the serial number of the journals 2 File No Displays the file number to identify the transmission job 3 Date Time Displays the date and time the transmission job was performed 4 Duration Displays the time length taken for the transmissions If it takes more than 1 hour 59 59 is indicated 5 Pages Displays the number of pages the transmission job contains 6 TO Displays the destinations set to the transmission job 7 Dept Displays the depar
96. t of the transmission and reception is indicated as follows in the Transmission Journal and Reception Journal pages in the Logs tab The following table describes the Error Code Error Code Cause Corrective Action 0011 Paper jam Clear the jammed printing paper 0012 Original jam Clear the jammed original 0013 Door open Firmly close the open door 0020 Power interruption Check the power interruption report Reset The transmission was canceled by 0030 pressing the FUNCTION CLEAR button Polling Error Check polling options setup Security 0033 Code etc and check if the polling document exists Memory full Make sure that there is sufficient 0042 memory before making the call again Network Operator s Guide TopAccess Errors Error Code Cause Corrective Action 0050 Line busy Retry communications 0053 Security Mismatch in Relay or Mail Box transmission Confirm the remote party s Security Code system password and your setup 00B0 00B5 00C0 00C4 00D0 00D2 Signal Error or Line Condition Error Retry communications Frequent failures may indicate a phone line problem If possible move the unit to another line and try your commu nications again 00E8 HDD error Retry communications If the error still occurs contact your service rep resentative 00F0 Software failure Retry communications If the error still occurs c
97. te e BAND espe 64 LDAP servet ecce eed 44 67 Lane Selects nisse eres 49 65 Location 2 node eei 16 Login User Name aeree 52 M MailBox Setting sss 75 76 Managing Address Book ese 63 EE 81 Fax Internet Fax Jobs 19 Mailboxes naaa akn st bee ttes 72 Print Jobs in 17 Scan Jobs sss 21 Memory Transmit sse 48 Menu Bar querere AA IEEE ANG 14 Message iene se ee e e e e E 16 N e EE 16 29 Network Path nw asa 52 Notification sss 29 40 76 O Open Mailbox Deleting te cease 79 Setting Ud 73 OptiOris eei ttt as 16 Original Mode esse 48 54 Original Size 5 eo ares 54 P Panel Setting 20ANG mana 38 40 NEE 16 Password WE 49 52 53 76 Phone Number na eel 16 Picture E 40 Network Operator s Guide INDEX Port Number Commande 52 Print Job LOGS Ann mainan 23 Print Jobs Deleting i ace ht s vs 18 Displaying E 17 Releasing tegt dd 18 Priority Transmit sissen nenii 49 Private Template Groups sesessss 27 Protocol iu eade ete 52 PWD EE 65 Q Quality inre ettet 51 Quality Transmit cee esses 49 65 R Reception Journals sss 25 Relay End Terminal Report 75 77 R mote T mias 52 Remote 2 Keen Ee EAR IU EUR 52 Resol tion 5 ee reete 48 54 Retype Password sss 52 53 Rotation idee e ies 54 S Save as file agent sssusss 37 72
98. te templates according to every department every user and a use by registering the private template groups Also each private template group can be protected by the password P 27 Setting Group Information P 29 Setting Group Password P 31 Resetting Group Information Setting Group Information You can define up to 200 private template groups To define the private template groups you can specify the group name owner and email notification setting Setting a private template group information 1 Click the Registration tab and the Template menu The Template menu page is displayed Network Operator s Guide Managing Templates 27 2 Click the Undefined group name link to define a new private template group or click the group name link that has been defined to edit the private template group information Administration Template Template Groups Please select a group to edit below Public Template Groups No Name User Name Public Public Template Groups All Groups Defined Groups E Jump to 001 011 021 031 041 051 061 071 081 091 101 111 121 131 141 151 161 171 181 191 Undefined Undefinet e Ifyou select the private template group that has not been defined the Group Properties page is displayed Skip to step 5 e f you select the defined private template group that is not protected by a password the Private Templates page is displayed Skip to ste
99. ted to print copies as well as sending originals to other destinations This agent can also be combined with the Save as file agent or Store to e Filing agent Fax Internet Fax Select this to create a fax and Internet Fax transmission template This agent can be combined with the Save as file agent Scan Select this to create a scan template combined with the Email Save as file and Store to e Filing agents When you select this select the agent from Email Save as file or Store to e Filing You can also additionally combine one of the following agents Email Select this to add an email agent This can be selected only when Scan is selected This agent can be combined with the Save as file agent or Store to e Filing agent Save as file Select this to add a Save as file agent This can be selected for any templates This agent can be combined with another agent Store to e Filing Select this to add a Store to e Filing agent This can be selected only when Copy or Scan is selected This agent can be combined with the Email agent or Save as file agent For e STUDIO450 Series and e STUDIO280 Series e Fax Internet Fax is available only when the Printer Kit and Scanner Upgrade Kit are installed when the Printer Scanner Kit is installed or when the optional Fax unit is installed e Scan Email and Save as file are available only when the Printer Kit and Scan
100. templates may be designed for specific purposes and have passwords assigned to them For more information about setting up the public tem plates see the Network Administrator s Guide Templates in private template groups are based on particular group profiles Private groups can be assigned passwords You can also assign passwords to individual templates If it has no pass word assigned at either the template or group level a private template is accessible to all users In practice you may not need to create templates or groups yourself The administrator and other users may have set up all the templates you need for your work Before creating any template look on your system to see what templates are available When users set up the templates and template group for the first time you must first create a template group according to how templates are grouped and then register the template that you require P 27 Registering Private Template Groups P 33 Registering Private Templates In addition you can also display the templates list registered in the public group P 61 Displaying Public Templates SUPPLEMENT Templates can be managed using the Touch Panel Display For managing tem plates from the Touch Panel Display please see the Operator s Manual for Basic Function Registering Private Template Groups Before registering private templates you have to register the private template group You can classify the priva
101. ters 83 84 Network Operator s Guide Managing Counters 3 TROUBLESHOOTING Network Operator s Guide 3 Troubleshooting 85 TopAccess Errors This chapter describes the most common TopAccess errors and provides steps to resolve the conditions If the problem persists after you have followed all of the steps make sure to note what you were trying to do and any error messages appear etc and then contact your service representative TopAccess Error Messages 86 NOTE The error messages displayed in the Touch Panel Display are described in the Operator s Manual for Basic Function Print Job Status Messages The status and result of the print jobs is indicated as following in the Print Job page in the Job Status tab and Print Log page in the Logs tab Error Code Cause Corrective Action PM size error 1200 dpi print jobs cannot be printed 402F without the optional expansion memory Send a print job with a 600 dpi setting Print enable error Please purchase the Printer Kit or Printer 4030 Scanner Kit if you want to use the print ing function HDD full error Delete unnecessary private print jobs and 4031 n invalid department print jobs A221 Job canceled Job was canceled Power failure Check if the power cable is connected A222 properly and it is inserted securely Check if the power voltage is unstable Transmission Reception Journal Status Messages The resul
102. tment name 8 Mode Displays the transmission mode 9 Status Displays the result of the transmission 24 Network Operator s Guide Displaying Job Logs 10 Line Displays the line used Displaying Reception Journals Using TopAccess you can display the reception journals that this equipment received by fax and Internet Fax transmission Accessing the Reception menu page in the Logs tab 1 Click the Logs tab and click the Reception menu The Reception menu page is displayed 2 Click the REFRESH icon at the upper right in the page to obtain the update information e Filing Registration Reception Reception Journal MET Status Line OK wDate Time Duration Pages From Dept Mode 2003 0113 16 51 17 00000000001 EC602 Go to top of this page SUPPLEMENT To sort the reception journals list so that a particular reception journal is easier to be found click the appropriate table heading The page refreshes to display the infor mation in the order you requested The Reception menu page displays following information for each reception journal 1 No Displays the serial number of the journals 2 File No Displays the file number to identify the received job 3 Date Time Displays the date and time of receiving the job 4 Duration Displays the time length taken for the receptions If it takes more than 1 hour 59 59 is indicated 5 Pages
103. to be sent Email Setting Save Cancel Required bject Scanned from Device Name Template Name Date Time Subje Scanned from Device Namej Template Namej Date Tirme From Address mp 00 c67661 ifax com From Name MEP 00 C67861 Body File Format PDF M DocYYMMDD YYMMDD is a date File Name CR Fragment Message Size No Fragmentation y 1 Subject This sets the subject of the Scan to Email documents Select Scanned from Device Name Template Name Date Time to automatically apply the subject or enter the desired subject in the field 2 From Address Enter the email address of the sender When the recipient replies the message will be sent to this email address 3 From Name Enter the sender name of the Scan to Email document 4 Body Enter the body message of the Scan to Email documents You can enter up to 1000 charac ters including spaces 5 File Format Select the file format of the scanned image 6 File Name Enter the file name of scanned file that is attached to the email message 7 Fragment Message Size Select the size of the message fragmentation Network Operator s Guide Managing Templates Save as file Setting In the Save as file Setting page you can specify how and where a scanned file will be stored Save as file Setting Save Cancel File Format Multi page TIFF y Select following 2 items Use local folder S
104. to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper e Duplex Tablet Select this to scan both sides of originals with a vertical reversal to be bound along the horizontal side of the paper 2 Rotation Select how the scanned images will be rotated 3 Color Mode Select the color mode for scanning For e STUDIO450 Series and e STUDIO280 Series The Color Mode option is not available for e STUDIO450 Series and e STUDIO280 Series 4 Original Mode Select the document type of the originals Text Photo Select this to set the Text Photo mode as the default original mode e Text Select this to set the Text mode as the default original mode e Photo Select this to set the Photo mode as the default original mode e Printed Image Select this to set the Printed Image mode as the default original mode 5 Resolution Select the resolution for scanning 6 Exposure Select the exposure for scanning Select Auto to automatically apply the ideal contrast according to the original or adjust the contrast manually in 11 stages This is not available when Grayscale Full Color or Auto Color is selected at the Color Mode drop down box 7 Background Select the exposure for scanning the background color This is useful to scan color paper originals Select Auto to automatically apply the ideal contrast a
105. tor 2003 01 13 16 51 15 Proof LT 5 1 C Administrator 2003 01 13 16 51 15 Print A4 5 1 1 C Administrator 2003 01 13 16 51 14 Scheduled LT 58 Go to top of this page You can select only one print job at a time 3 Click Release When you select other than a private job the selected print job is immediately printed When you select a private job the Private Print Job window appears 4 When the Private Print Job window appears enter the pass word for the private job and click Enter El Private Print Job Enter Cancel Password me El The selected private job is immediately printed Managing Fax Internet Fax Jobs Using TopAccess you can display and delete fax transmission jobs including fax transmission and Internet Fax transmission Displaying Fax Internet Fax Jobs Accessing the Fax Internet Fax menu page in the Job Status tab 1 Click the Job Status tab and click the Fax Internet Fax menu The Fax Internet Fax menu page is displayed Network Operator s Guide Managing Jobs 19 2 If your fax transmission job previously released is not dis played in the list click the REFRESH icon at the upper right in the page TopAccess e Filing Device Job Status Logs Registration Counter Administration Faxfinternet Fax Fax InternetFax Job Mea Delete wDate Time Pages Delay Time File No ro I 2003 10 01 01 39 32 fi Jon 01 41 po ja E
106. torage Path WMFP_OOC67861 FILE_SHARE Remote 1 Use Administrator Settings Protocol SMB Network Path Use User Settings Protocol SMB C FTP Server Name Port Number Command Network Path WplathomeMiles Destination Login User Name user01 Password Retype Password a Remote 2 C Use Administrator Settings Protocol SMB Network Path Use User Settings Protocol C SMB FTP Server Name plathome Port Number Command p Network Path files Login User Name eet Password uo Retype Password pr Ze DocYYMMDD YYMMDD is a date O ile Name c ED S a 1 File Format Select the file format for scanned file will be stored Multi page TIFF Select this to save a scanned image as a Multi page TIFF file e TIFF S Select this to save a scanned image as a Single page TIFF file PDF Select this to save scanned images as a PDF file e JPEG Select this to save scanned images as a JPEG file Only for e STUDIO4511 Series 2 Quality Select the quality of the scanned file to be stored 3 Destination Use local folder Select this to save a scanned file to the FILE SHARE folder Network Operator s Guide Managing Templates 51 4 Destination Remote 1 Check this box to save a scanned file to the Remote 1 How you can set this item depends on how your administrator configured the Save as file settings If the Remote 1 does not allow to specify a netw
107. vice representative Network Operator s Guide TopAccess Errors Error Code Message Corrective Action 2D11 Not enough memory Make sure there is enough memory to save the scan job 2D 14 2D61 Invalid parameter specified Make sure you specify the settings cor rectly and try again 2D15 2D65 There are too many documents in the folder Failed in creating new document Delete the data in the local shared folder in the equipment 2D30 Failed to create directory Make sure that the access privilege to the storage directory is writable and the server or local disc has a sufficient space Then retry the scan 2D31 2D33 Failed to create file Make sure that the access privilege to the storage directory is writable and the server or local disc has a sufficient space Then retry the scan 2D32 Failed to delete file Turn the power OFF and then back ON Retry the scan 2D40 Failed to convert image file format Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2D60 Failed to copy file Turn the power OFF and then back ON Retry the scan If the error still occurs contact your service representative 2D62 Failed to connect to network desti nation Check destination path Make sure the network folder is shared in your network and retry the scan If the error still occurs
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