Toshiba DKT2304-CT Cordless Telephone User Manual
Contents
1. Simultaneous conversation channels Range and performance Radio interference Telephone line problems More than one cordless telephone Privacy Specifications Troubleshooting If your cordless telephone is not performing to your expectations try the suggestions in Table 5 If you are still unable to resolve the problem contact your telephone System Administrator Important Do not attempt to service this unit yourself All service must be done by qualified service personnel Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 45 Troubleshooting and Specifications Troubleshooting 46 Table 5 Troubleshooting Suggestions Condition Suggestion CHARGE LED does not light when handset is placed on charging unit Make sure the AC adapter is plugged into the charging unit and wall outlet Make sure handset is properly seated in charging unit Make sure the battery pack is properly placed in the handset Make sure that the charging contacts on the handset and charging unit are clean Conversation is interrupted frequently Make sure that the base unit antenna is fully vertical Move closer to the base unit Check for low battery warning Warning tone and NO SERVICE message Move closer to the base unit Make sure the AC adapter is plugged into the base unit and wall outlet Handset doesn t ring The battery pack may be weak Charge the battery pack for five si2. overcharge Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Troubleshooting and Specifications Simultaneous Conversation Channels Simultaneous Conversation Channels DKT2204 CT The DKT2204 CT cordless digital telephone has 10 operating channels available A common misconception is that this limits a customer to 10 cordless telephones This 1s not the case Each cordless digital telephone can operate on any of the 10 channels When you turn on a cordless digital telephone the telephone selects an available channel within its range In a given cordless range 10 simultaneous calls can be made In most businesses it is unlikely that all 10 channels will be in use at the same time Typically 20 to 30 telephones can share the 10 channels Another factor is the distribution of the telephones in a facility If your cordless digital telephones are disbursed throughout a facility there should not be contention for channels If there are more than 10 cordless digital telephones in one area and 10 users are using their cordless telephones an 11 user would not be able to connect at that time DKT2304 CT The DKT2304 CT cordless handset has 30 operating channels available A common misconception is that this limits a customer to 30 handsets This is not the case Each handset can operate on any of the 30 channels because each one selects an available channel within its range In a given range 30 simultaneous calls can be
3. comparison that they are only practical for short range usage Handset Your cordless handset has special function buttons shown below and an LCD that shows operating conditions Note The handset and base unit of your cordless telephone is equipped with the same security code In order for this handset to operate it must be installed with the matching base unit Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones The Grand Tour Handset DKT2204 CT RO Na F1 F2 F3 F4 D NO Oo 1 Ringer Off Slide Switch 10 R VOL Volume Button 2 Message Display 11 MUTE Button 3 Msg Message Button 12 Hold Button 4 Talk Button 13 Cnf Trn Conference Transfer Button 5 Numeric Dial Pad 14 Redial Button 6 F2 Button 15 Channel Button 7 F1 Button 16 F3 Button 8 Microphone 17 F4 Button 9 Headset Jack Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 5 The Grand Tour Handset Table 1 DKT2204 CT Button Description Button Description Talk Disconnect calls R VOL Selects ringer tone and volume in standby mode and speaker volume in talk mode Selects channel while in talk mode and locks the handset while in standby mode Channel Press this key if you encounter interference while using your telephone You can manually change the telephone s channel for clear operation To dial the last number called
4. cord s inside the molded channel s on the bottom of the wall mount stand 6 Plug the other end of the telephone cord into the modular wall jack 7 Place the base unit on the posts of the wall plate and push down until it s firmly seated shown right 8 Plug the AC adapter into a standard 120VAC wall outlet Note Do not use an outlet controlled by a wall switch Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 19 Installation Step 6 Optional Wall Installation Direct Wall Mounting If you do not have a standard wall plate you can mount your telephone directly on a wall Before mounting your telephone consider the following Select a location away from electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Make sure the wall material is capable of supporting the weight of the base unit Use 10 screws with anchoring devices suitable for the wall gt To wall mount the base unit 1 Insert two mounting screws 3 15 16 inches apart Allow 3 16 in about 3 16 of an inch between the wall and screw heads for mounting the telephone shown right e 2 Plug and secure the AC adapter cord by following Steps S t 2 and 3 of the Standard Wall Plate Mounting on page S 3 Plug one end of the telephone line cord into the LINE jack on the base unit Optionally plug one end of a Strata DKT
5. expressly authorized by TAIS c if the equipment is subject to abuse neglect lightning electrical fault or accident d if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer e if the equipment s serial number is defaced or missing or f if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality design or performance The sole obligation of TAIS or Toshiba Corporation under this warranty or under any other legal obligation with respect to the equipment is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts at their option If TAIS or one of its authorized dealers does not replace or repair such parts the retail customer s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty 30 days after such malfunction whichever first occurs Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct special indirect consequential or exemplary damages for breach of contract tort or otherwise Under no circumstances will any such person be entitled to any sum greater than the purc
6. or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines To connect as a stand alone telephone Connect the modular jack labeled Line In directly to the telephone wall jack using one of the supplied cables shown at right Base Unit Line in From Telephone Jack gt To connect to a Strata DKT 1 Unplug the cable from the DKT and plug into the Line In jack of cordless telephone base unit shown at right Base Unit oh Line in From 2 Plug the additional two foot cable into the Line Out jack of the base unit and into the DKT jack located on the bottom of the telephone Line out to DKT Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 17 Installation Step 5 Connect and Apply Power Step 5 Connect and Apply Power Base Unit 1 Plug the AC adapter cord into the AC adapter input jack on the base unit shown at right 2 Plug the AC adapter into a standard 120VAC wall outlet 3 Check to see that the power LED is on Base Unit Charging Unit 1 Plug the AC adapter cord into the input jack on the charging unit shown at right 2 Plug the AC adapter into a standard 120VAC wall outlet 3 Check to see that the CHARGE LED is on Note You can place the handset in the charging unit with or without the belt clip attached Import
7. original connection All parties are conferenced 4 Repeat the above steps to add lines to the conference Keep in mind the maximum number of allowed conference parties gt To transfer conference control 1 Do Steps 1 and 2 above to add the line to which you wish to transfer conference control 2 Announce the call and hang up to transfer the call This station now becomes the conference master with the ability to add or delete parties gt To hold a conference call If you are the Conference Master press the Hold key once or twice for Executive Hold to place the conference call on hold The other parties can continue with the conference Music on hold is suppressed Press Cnf Trn to rejoin the conference at any time When you return you retain Master status Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 33 Handset Operation Adding Voice Mail to a Conference Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference This enables participants in a conference to listen to or leave a voice mail message during a telephone call To add Voice Mail to a conference call performed by Conference Master 1 Press Cnf Trn to place the current call on Consultation Hold 2 Dial the voice mail VM extension number then enter the VM mailbox and security code This adds the voice mailbox to the conference 3 Press Cnf Trn to reconnect to the original par
8. the wall screws and push down until it s firmly seated shown right 4 Plug the AC adapter into a standard 120VAC wall outlet Strain Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 21 Installation Step 6 Optional Wall Installation DKT2304 CT 1 Insert two mounting screws 1 1 5 inches apart Allow about 3 16 of an inch between the wall and screw heads for mounting the telephone shown right 2 Pass the one end through the hole of the wall mount stand and plug it into the charging unit Wrap the AC adapter cord around the strain relief 3 Slide the wall mount stand into the notches on the bottom of the charging unit 4 Place the charging unit on the posts of the wall screws and push down until it s firmly seated shown right 5 Plug the AC adapter into a standard 120VAC wall outlet 22 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 7 Raise the Base Unit Antenna Step 7 Raise the Base Unit Antenna Before using your handset raise the base unit antenna to the vertical position Step 8 Install Handset Battery Pack DKT2204 CT 1 Remove the battery cover by pressing the latch and sliding the cover down and off the handset 2 Slide the battery pack down into the handset shown right 3 Securely close the battery compartment cover by sliding it up until it snaps into place DKT2304 CT 1 Remove the bat
9. timer 08 60 No Answer to outside telephone no Press ext button 6034 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 tone Busy No Answer to an ext Press ext button 6044 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone timer 08 60 tone Busy No Answer to outside telephone no Press ext button 6044 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 tone Cancel Press ext button 6054 tone dial the other telephone s ext no enter other telephone s CF pass code tone Change Call Forward Pass Code Your telephone must be enabled in programming to have the ability to change pass codes Change Pass Code Press ext button 670 tone dial the dest ext no tone old pass code tone new pass code tone Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 43 Feature Access Codes Switch a Call to the Desk Telephone 44 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Troubleshooting and Specifications 5 This chapter covers these topics Troubleshooting
10. 2304 CT Maximum security for up to 30 cordless digital telephones that is almost impossible to scan Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones The Grand Tour Applications Applications Your cordless digital telephone brings mobility and productivity to office telephones Greater call access cuts down on telephone tag delays Its compact design makes it easy to take with you Benefits Your cordless digital telephone uses advanced technology and provides important features that place it far above the competition in functionality and value You benefit from much greater performance than other cordless telephones currently available This means better sound quality longer range greater security multi line access helpful LCD display information and many other important advantages The cordless digital telephone provides many advantages over a single line analog or digital telephone Some of those advantages are Your cordless digital telephone has four flexible feature buttons They have the same functions as the first four buttons on the 3000 2000 series desk DKT If you do not use these buttons for the assigned features you can invoke other features with access codes Your cordless digital telephone rings to the same extension number as the regular DKT it is used with enabling you to answer via either telephone Both follow the same forwarding and hunting regardless of which telephone is in use Thi
11. 40 DISA Security Code Change 658 old Security Code 1 15 digits new Security Code 1 15 digits Do Not Disturb Local On 6091 Local Off 6092 Remote On 6191 ext no Pass Code Number Remote Off 6192 ext no Pass Code Number Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Switch a Table 3 Feature Access Codes continued Feature Access Codes Call to the Desk Telephone Feature Feature Access Code Sequences Door Lock Control 12 Door Lock Number Door Phone Calling 15 Door Phone No 01 24 depending on system size without Ringing Emergency Call 911 Flash Short 450 Flash Long 451 LCD Language Change 495 Language No LCR Outgoing Call 9 Message Waiting MW Release a received MW 409 Retrieve a received MW 408 Ce z another Station 63 Ext no Cancel MW at another Station 64 Ext no Messaging Advisory Advisory Message Activation 411 Message No Advisory Message Cancellation 412 Network Access Code Private Network 8 Private Network No Night Ring Answer 5 39 Off hook Call Announce Manual Mode Voice First 2 Tone First 1 21 or 12 Override Busy Do Not Disturb 2 Executive 3 Paging Page All Groups 30 Page Individual Groups 31 Group Number Emerge
12. AC outlet and within reach of the Strata CTX digital line connection Important Place the base unit to the right of the DKT If placed on the left the cordless antenna picks up a tone due to its close proximity to the DKT speaker and electronic parts Step 3 Place DKT3000 series Telephones into 2000 Mode You must place your DKT3000 series telephone into 2000 mode before connecting the cordless telephone otherwise the 3000 series telephone will not work In 2000 mode the DKT3000 telephone operation changes are Only 16 characters by two lines display on the LCD LCD Feature button does not work Spdial button does not work To change DKT3000 series telephones into 2000 mode 1 On the DKT3000 telephone press 3 6 9 Hold simultaneously 2 Press 3 Press FB7 or FB10 on the DKT3014 LED On 2000 mode LED Off 3000 mode Note Flexible Buttons FB are numbered from the bottom up and left to right FB7 for example would be the seventh button up on the left 4 Press Hold 5 Lift the handset to exit programming mode Wait a few seconds for the telephone to reset itself 16 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 4 Connect Telephone Cables Step 4 Connect Telephone Cables Your cordless telephone must be connected to a digital telephone PBX port WARNING gt Never install telephone wiring during a lightning storm Never touch uninsulated telephone wires
13. ANY MEDIA ON WHICH THE SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY 90 DAYS FROM THE DATE OF DELIVERY TO YOU 5 Limitation Of Liability TAIS ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS OPTION REPLACEMENT OF THE MEDIA OR REFUND OF THE PRICE PAID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION DATA OR ANY OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY 6 State Jurisdiction Laws SOME STATES JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE JURISDICTION TO STATE JURISDICTION 7 Export Laws This License Agreement involves products and or technical data that may be controlled under the United States Export Administrat
14. Handset Controls tit 27 Earpiece VOlMe6 iiii 27 Handset Ringer Tone and Volume ccoooccnncnnoconoccnoncnonanonananonn nono nonnnonnnccnno nan nrna conan rn ncnn nacos 28 Mute DKT2204 ET Oli A AA Ai 28 Handset Ringer Mute DKT2304 CT ont 28 Vibrate Modest echt ais aa Waianae ee eis Sa 28 Ringer Off Slide Switch DKT2204 CT only 29 PI F4 Peature B re 29 Making a Cali ta titan 30 Internal Callin ia A Ee ea 30 External Callos A A a A 30 EE 31 Internal Call ita A o ao 31 External Callao dictadas 31 Plac a Calion Hold Shih ia aa ee died tine eit lon ae EE 31 Transfer a Callas ici wn deta Med ete 32 Redial a Number cestas rial rara dias da 32 Retrieve Messages ajsiecasdiscsesdissensatsavaeeessetnoescesnbeescensuediscusesstecucttbacentubsteoesteomeesactaaeeestensteates 32 Conterence a Calla uate a nite a He eee a ee as 32 Conference Calls Using Strata CT 33 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 Contents Chapter 5 Troubleshooting and Specifications Adding Voice Mail to a Conference 34 Connecting Two Outside Lines 000 0 cece s o a a E EEEE A 34 Switch a Call to Your Cordless Digital Telephone 35 Switch a Call to the Desk Telephone 35 Chapter 4 Feature Access Codes cocoococoocococococoococococoroocononrorononononrononononiononoss 37 Chapter 5 Troubleshooting and Specifications Troubleshooung sica llista 45 NS est ROS 47 Cleaning Charging Unit Contact 48 Charging Spare Batter
15. TEMS INC TAIS Telecommunication Systems D ion License Agreement IMPORTANT THIS LICENSE AGREEMENT AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU YOU AND TAIS CAREFULLY READ THIS LICENSE AGREEMENT USE OF ANY SOFTWARE OR ANY RELATED INFORMATION COLLECTIVELY SOFTWARE INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEMS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT DO NOT INSTALL COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS THIS SOFTWARE IS LICENSED FOR DISTRIBUTION THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END USERS PURSUANT TO THIS LICENSE AGREEMENT 1 License Grant The Software is not sold it is licensed upon payment of applicable charges TAIS grants to you a personal non transferable and non exclusive right to use the copy of the Software provided under this License Agreement You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location Modifying translating renting copying distributing printing sublicensing transferring or assigning all or part of the Software or any rights granted hereunder to any other per
16. TOS H l BA Digital Solutions Division Strata dem Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones User Guide July 2006 Publication Information Toshiba America Information Systems Inc Telecommunication Systems Division reserves the right without prior notice to revise this information publication for any reason including but not limited to utilization of new advances in the state of technical arts or to simply change the design of this document Further Toshiba America Information Systems Inc Telecommunication Systems Division also reserves the right without prior notice to make such changes in equipment design or components as engineering or manufacturing methods may warrant CIX CTX UG CRDLS VB Version B July 2006 O Copyright 2006 Toshiba America Information Systems Inc Telecommunication Systems Division All rights reserved No part of this manual covered by the copyrights hereon may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval systems without express written permission of the publisher of this material Strata is a registered trademark of Toshiba Corporation Stratagy is a registered trademark of Toshiba America Information Systems Inc Trademarks registered trademarks and service marks are the property of their respective owners TOSHIBA AMERICA INFORMATION SYS
17. age Waiting TALK gt Base Unit The base unit can be used as a desktop or wall mounted unit shown below There are two LEDs that indicate Desk or Cordless mode Note The handset and base unit of your cordless telephone is equipped with the same security code In order for this base unit to operate it must be installed with the matching handset Line In POWER LED Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 9 The Grand Tour Charging Unit 10 Charging Unit DKT2204 CT The handset comes with a charging unit shown at right that has two slots The front slot functions as a cradle for the handset when idle and a charger for the handset battery The rear slot is for spare battery charging It automatically discharges when it detects that discharging is necessary CHARGE and BATT CHARGE LEDs indicate battery charging status The LEDs flash red when charging and are steady red when the battery is charged DKT2304 CT The handset comes with a charging unit shown at right that has a slot in the front The slot functions as a cradle for the handset when idle and a charger for the handset battery The CHARGE LED indicates battery charging status The LED flashes red when charging and is steady red when the battery is charged Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones The Grand Tour Cordless Digital Telephone Standard Parts Cordless Dig
18. ant Use only the supplied AC adapter If the CHARGE LED on the charging unit and or i the POWER LED on the base unit do not light DKT2204 CT pictured return everything to your Authorized Dealer Always route the power cord where it is not a trip hazard and where it cannot become chafed and create a fire or electrical hazard 18 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 6 Optional Wall Installation Step 6 Optional Wall Installation Important You must place your DKT3000 series telephone into 2000 mode before connecting the cordless telephone otherwise the 3000 series telephone will not work See Place DKT3000 series Telephones into 2000 Mode on page 16 for instructions Standard Wall Plate Mounting These telephones are designed to be mounted on a standard wall plate To attach the wall mount stand to the base unit 1 Select a wall location near a 120VAC outlet and within reach of the Strata CTX digital line connection 2 Slide the wall mount stand into the notches at the top of the base unit push the wall mount stand down and snap it into place shown right 3 Plug the AC adapter into the base unit 4 Place the AC adapter cord inside the molded channel of the wall mount stand 5 Plug one end of the telephone cord into the LINE jack on the base unit Optionally plug one end of a Strata DKT telephone into the PHONE jack Then place the telephone
19. be used to reference further information about the Strata CTX systems e Strata CTX WinAdmin Application Software and CTX DK Partner Products Documentation Library e Strata CTX DKT IPT Telephone User Guide vi Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 The Grand Tour 1 This chapter familiarizes you with the Strata CTX DKT2204 CT and DKT2304 CT Cordless Digital Telephones e g handset batteries base and charging units fixed buttons Chapter 4 Feature Access Codes beginning on page 37 covers the four pre assigned flexible buttons Your cordless digital telephone is engineered to work with your Toshiba digital telephone system and provide you with reliability long life and outstanding performance The cordless digital telephone is compatible with all Strata CTX and Strata DK telephone systems except Strata DK24 56 96 Release 3 All it requires for connection is a digital station port Fully charged your cordless digital telephone provides DKT2204 CT six hours of talk time and four days of standby time DKT2304 CT seven hours of talk time and five days of standby time There is a fast charger in the handset and a trickle charger in the base You can use your cordless as a stand alone phone attached to a digital port or in conjunction with a DKT3000 2000 series digital telephone in which case both phones share the same digital port and extension number You can switch between use of you
20. dless Digital Telephones 07 06 29 Handset Operation Making a Call Making a Call Note If you are talking on a call and you have reached the range limit move back in range within 35 seconds or the call is dropped This guide assumes that Fl is an extension key PDN and F2 is an outside line key Internal Call 1 Pick up the handset and press F1 The message ACQUIRING LINK displays on the LCD If the connection is made between the handset and base you will see the current volume setting shown right for approx two seconds The F1 LED turns on If the connection is not made or the handset is at the range limit of the DKT2204 CT DKT2304 CT the message NO SERVICE displays 2 When you hear a dial tone enter the number you are calling The numbers display on the LCD 3 When you finish the call press the Talk button this hangs up the telephone and puts it in Auto Standby External Call 1 Press F2 The handset starts to establish a connection with the base unit If the connection is made between the handset and base you will see the current volume setting for approx two seconds The F2 LED turns on 2 When you hear a dial tone enter the number you are calling The numbers display on the LCD shown right 5551840 3 When you finish the call press the Talk button this hangs up the telephone and puts it in Auto Standby 30 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Tele
21. e no Press ext button 6012 tone dial the other telephone s ext no enter other telephone s CF pass code outside line access code dest telephone no tone Busy to an ext Press ext button 6022 tone dial the other telephone s ext no enter other telephone s CF pass code dest telephone no tone Busy to outside telephone no Press ext button 6022 tone dial the other telephone s ext no enter other telephone s CF pass code outside line access code dest telephone no tone No Answer to an ext Press ext button 6032 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone timer 08 60 tone No Answer to outside telephone no Press ext button 6032 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 tone Busy No Answer to an ext Press ext button 6042 dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone timer 08 60 tone Busy No Answer to outside telephone no Press ext button 6042 dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone timer 08 60 to
22. e unit e Place near or over a radiator or heat register e Place in an enclosed cabinet unless proper ventilation is provided Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 13 Installation Step 1 Review Safety Instructions gt gt Operate this product only from the type of power source indicated on the marking label Do not allow anything to rest on the power cord Do not locate this product where the cord could be damaged by persons walking on it Do not overload wall outlets and extension cords because it could result in fire or electrical shock Never push objects of any kind into the base unit slots as the objects could touch dangerous voltage points or short out parts that could cause fire or electric shock To reduce the risk of electric shock do not disassemble this product Opening or removing covers could expose you to dangerous voltages or other risks Incorrect re assembly can cause electric shock when the appliance is subsequently used Contact qualified service personnel when service or repair work is required Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions e When the power supply cord is damaged or frayed e If liquid has been spilled into the product e If the product has been exposed to rain or water e Ifthe product does not operate normally when following the operating instructions Adjust only
23. ery icon is turned Off and battery low tone stops For more information on installing and charging the battery see Step 8 Install Handset Battery Pack on page 23 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 47 Troubleshooting and Specifications Troubleshooting 48 Cleaning Charging Unit Contacts To maintain a good charge it is important to clean all charging contacts on the handset spare battery pack DKT2204 CT only and charging unit about once a month shown right Use a pencil eraser or a soft dry cloth Do not use any liquids or solvents DKT2204 CT Charging Unit pictured Charging Spare Battery Packs DKT2204 CT only The charging unit of your cordless telephone is equipped to charge the spare battery pack with or without the handset in the front slot 1 Note Charge the battery pack without interruption for 12 15 3 Make sure the BATT CHARGE indicator lights If the Slide the spare battery pack into the second slot in the charging unit until the retaining clip snaps over the top of the pack BATT CHARGE indicator doesn t light check to see that the AC adapter is plugged in and that the battery pack is making good contact with the unit s charging contacts hours When charging is complete press out on the latch and remove the battery pack for use Or if you don t need the battery pack immediately leave it in the charging compartment It will not
24. ety Imstructions oooonoconnoniccnoccnoncnonnnononn conan ccnnnnc cono eea Ee eninin Step ZE ELO as Step 3 Place DKT3000 series Telephones into 2000 Mode Step 4 Connect Telephone Cables 20 0 0 ceccccecescceesceceececesaeeesaeceeaeceeneeeeeeceesaecesaeceeeeeeees Step 5 Connect and Apply Power ccccccssccesseceececseeeeeaeeeaeceeeeeceeeeseeeesaecesaeeceeeeesaes Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 Contents Chapter 3 Handset Operation Base Be EE 18 Char Ut A Ae dE 18 Step 6 Optional Wall Installation ononnnoccnnnnccnincconocanonnncnnnncnnnnccnnnnonnnn cono nc nnnnccnnnccnnnos 19 Standard Wall Plate Mounnng cana rnn ac nn non anno nc nunca 19 Direct Wall MOumtin Gs colita alada Eden ENEE 20 Charging Unit Wall Mounting ceccceecccesseceececenceceecessaeceeaeceeaeeceeeecaeeensaeceeaeeeeees 21 Step 7 Raise the Base Unit Antenna 00 ccc ceeccceesceceeceeeeeeaeceeaeceeneeeeeeeesaeceaaeceeeeeenaes 23 Step 8 Install Handset Battery Back 23 DDI T2204 Tarta cies Da e ott led ie bot oe eae eat diet 23 DIT 2304 CY ida EAA E 23 Step 9 Charge Batteries for First Time eee eseceseceseeseeeeseeeaeecsaesseecsaecneeeseeeeeeeaes 24 Step 10 Install Headset COpponalt eee cecceecesnceceececeeeeeaeceeaeceeneeeeeeeeaeceaeceeeeeeaes 24 Step 11 Attach Belt Clip Optional 0 0 ccc eccccceceeceececsneeeeaeceeaeceeaeecneeeeesaeceaaeceeaeeeaes 25 Chapter 3 Handset Operation
25. f the License Agreement constitutes copyright infringement You are hereby on notice that any transfer use or copying of the Software in violation of this License Agreement constitutes a willful infringement of copyright 3 No Reverse Engineering You agree that you will not attempt and if you employ employees or engage contractors you will use your best efforts to prevent your employees and contractors from attempting to reverse compile reverse engineer modify translate or disassemble the Software in whole or in part Any failure to comply with the above or any other terms and conditions contained herein will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS 4 Limited Warranty THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW TAIS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTY OF NON INFRINGEMENT OF THIRD PARTY RIGHTS THE WARRANTY OF YEAR 2000 COMPLIANCE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE HOWEVER TAIS WARRANTS THAT
26. ftware The Software may include certain software provided by TAIS suppliers In such event you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with rights to enforce the Agreement with respect to supplier s software YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT Toshiba America Information Systems Inc Telecommunication Systems Division 5932 9740 Irvine Boulevard Irvine California 92618 1697 United States of America DSD 020905 Toshiba America Information Systems Inc Telecommunication Systems Division Limited Warranty Toshiba America Information Systems Inc TAIS warrants that this voice processing equipment except for fuses lamps and other consumables will upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition be free from defects in material and workmanship for twenty four 24 months after delivery This warranty is void a if the equipment is used under other than normal use and maintenance conditions b if the equipment is modified or altered unless the modification or alteration is
27. hase price paid for the item of equipment that is malfunctioning To obtain service under this warranty the retail customer must bring the malfunction of the machine to the attention of one of TAIS authorized dealers within the twenty four 24 month period and no later than thirty 30 days after such malfunction whichever first occurs Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS INC OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND FITNESS FOR USE ARE EXCLUDED No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty No such modification or extension is effective unless it is in writing and signed by the vice president and general manager Telecommunication Systems Division Contents Introduction Organiza nica aos LEET RTE Related Documents and Media Chapter 1 The Grand Tour TEMO A ERAN des Nee ERT Benelli ar ad E HANGS Cts titi ee Aa eben cs DK T2204 C EE DKT2304 C EE eine ECD Eegenen Ee SEA E D EE Char EE D EE DKT2204 CMD A A ease eels KIK EE Cordless Digital Telephone Standard Parts AAA Chapter 2 Installation Step 1 Review Saf
28. hes Weight Approximately 15 4 oz Approximately 13 7 oz Handset Receive Transmit Frequency 902 928 MHz 905 925 MHz 30 channels Nickel cadmium battery pack Power Requirements BT2499 Ni MH Battery Pack Width 2 1 5 inches Depth 1 2 3 inches Width 2 inches Depth 1 25 inches Standby Mode 4 days typical SES Height 8 2 3 inches with Height 5 5 inches without antenna antenna Weight Approximately 8 8 oz with battery Approximately 5 2 oz with battery Capacity 800 mAh 3 6V Capacity 800 mAh 3 6V Battery Talk Mode 6 hours typical Talk Mode 7 hours typical Standby Mode 5 days typical 52 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Index A AC adapter 18 access codes 37 account codes 37 advisory messaging 39 answering calls 31 applications 3 attach belt clip 25 attendant console 37 automatic busy redial 37 callback cancel 37 background music BGM 37 base unit 9 18 antenna 23 battery 10 15 charging 24 charging spare packs 48 install in handset 23 low 47 removing and charging 24 warnings 15 belt clip 25 benefits 3 buttons 6 F1 F4 feature 29 C call hold 31 park 38 pickup 38 charging unit 10 18 cleaning contacts 48 conference 6 8 calls 32 33 38 Strata CTX calls 33 voice mail 34 connect and apply power 18 connect telephone cables 17 D digital technolog
29. igital Telephones 07 06 The Grand Tour Handset Table 2 DKT2304 CT Button Description Button Description TALK Disconnects calls RING VOL Selects ringer tone and volume in standby mode and speaker volume in talk mode Selects channel while in talk mode and locks the handset while in standby mode CH Press this key if you encounter interference while using your telephone You can manually change the telephone s channel for clear operation To dial the last number called press Talk then Redial The last number called is redialed Redial Note If you are using the Strata CTX system the Redial button works only with the last dialed number that was answered If you dial a number and receive no answer the Redial button will not use that number as the last one dialed Press once and the call is placed on hold Press Hold or Talk to resume the Hold call local hold Msg Press to retrieve voice messages Cnf Trn Conferences and transfers calls ON OFF e MUTE Toggles the handset ringer tone On and Off Flexible buttons that initiate and disconnect calls These buttons can be F1 F4 programmed as Extensions for outside Line buttons or Feature buttons by your telephone system administrator Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones The Grand Tour LCD Display LCD Display The LCD display consists of two lines of 16 characters each with four icons A Joren ess
30. ing call Note If you set the ringer Off with the handset on the charger the handset rings as Ring Type A Low 28 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Handset Operation F1 F4 Feature Buttons Ringer Off Slide Switch DKT2204 CT only The switch on the side of the handset turns the handset ringer On or Off shown right When the switch on the side of the handset is turned to off the Ring Off icon A0FF displays on the LCD and incoming calls will no longer ring on the handset When the switch on the side of the handset is turned to on the Ring Off icon disappears and incoming calls ring on the handset Note Ringing is automatically turned on again if you press Talk function or ringer volume buttons receive an incoming call or if there is no user operation for five minutes in standby mode F1 F4 Feature Buttons The F1 F4 buttons on your cordless telephone can be flexibly assigned to an Extension Line and or Feature Access button The F1 F 4 buttons were preassigned upon system installation Ask your System Administrator which F1 F 4 button functions you have If you are not using these buttons for the assigned features you can invoke the features with access codes Please see Table 3 on page 37 for access code sequences that match your Toshiba telephone system For detailed feature descriptions see the Strata CTX DKT IPT Telephone User Guide Strata CIX and CTX DKT2204 CT DKT2304 CT Cor
31. ing class override 40 troubleshooting 45 two tandem CO line connection 34 U user programming 40 V voice mail access codes 40 conference 34 volume control 40 W wall installation charging unit wall mounting 21 direct wall mounting 20 standard wall plate mounting 19 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 Index T W 55
32. ion Regulations and may be subject to the approval of the United States Department of Commerce prior to export Any export directly or indirectly in contravention of the United States Export Administration Regulations or any other applicable law regulation or order is prohibited 8 Governing Law This License Agreement will be governed by the laws of the State of California United States of America excluding its conflict of law provisions 9 United States Government Restricted Rights The Software is provided with Restricted Rights The Software and other materials provided hereunder constitute Commercial Computer Software and Software Documentation and Technical Data related to Commercial Items Consistent with F A R 12 211 and 12 212 they are licensed to the U S Government under and the U S Government s rights therein are restricted pursuant to the vendor s commercial license 10 Severability If any provision of this License Agreement shall be held to be invalid illegal or unenforceable the validity legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired 11 No Waiver No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior concurrent or subsequent breach of the same or any other provisions hereof and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party 12 Supplier So
33. ital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items Base unit Handset Telephone cord two ft Two AC adapters Rechargeable battery Belt clip Wall plate adapter Wall mount for charging unit DKT2304 CT only Charging unit User Guide If any of these items are missing or damaged contact your System Administrator Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 11 The Grand Tour Cordless Digital Telephone Standard Parts 12 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation 2 Step 1 Review Safety Instructions WARNING Toshiba DOES NOT represent this unit to be waterproof To reduce the risk of fire electrical shock or damage to the unit DO NOT expose this unit to rain or moisture Read and understand all product instructions Follow all warnings and instructions marked on the product Cleaning precautions e Unplug this product from the wall outlet before cleaning e Do not use liquid cleaners or aerosol cleaners e Use a dry cloth for cleaning Do not use this product near water for example near a sink or in any wet area Never spill liquid of any kind on the product Do not place this product on an unstable cart stand or table The telephone could fall causing serious damage to the unit To protect the product from overheating do not e Block or cover any slots or openings in the bas
34. l properties of radio waves your communications can be received by radio receiving devices other than your own cordless telephone unit Consequently any communications using your cordless telephone may not be private DKT Mode When a Toshiba Digital Telephone is connected to the Base of a cordless handset the cordless telephone LCD will display DKT Mode whenever the digital telephone is in use Important Jf the cordless telephone is in a stand alone configuration and its LCD displays DKT Mode the Off hook Preference assignment in Program 204 13 is probably not set correctly the Off hook Preference of all cordless telephones must be set to Ringing or No Preference Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 51 Troubleshooting and Specifications Specifications Specifications For frequencies power requirements weight and size specifications see Table 6 Table 6 Specifications Feature DKT2204 CT DKT2304 CT General Frequency Control Phase Lock Loop Modulation Spread Spectrum Digital Operating Temperature 0 to 50 C 32 F to 122 F Base Unit Receive Transmit Frequency 902 928 MHz Power Requirements 10VDC from supplied AC adapter Width 4 25 inches Width 4 25 inches NI MH Battery Pack BT2499A Size Depth 7 5 inches Depth 7 5 8 inches Height 2 25 inches Height 2 25 inc
35. made Another factor is the distribution of the telephones in a facility If your handsets are disbursed throughout a facility there should not be contention for all channels If there are more than 30 in one area and 30 users are using their handsets the 31 user would not be able to get dial tone Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 49 Troubleshooting and Specifications Range and Performance Range and Performance The DKT2204 CT operates up to 1 1 miles and the DKT2304 CT 7 miles from its base in a completely unrestricted test environment Typically ranges of 300 to 400 feet are possible depending on the building structure in which it is used For optimum range and performance from your handset try the following Place the base units at least three to six feet away from the DKT three feet from metal structures and six feet from computers fax machines or other electronic equipment Use an AC outlet not associated with computer or electromagnetic equipment Wherever possible put the base unit in the middle of the coverage area Mount the base unit high in the room for maximum range If you have two to three cordless telephones put them 12 feet apart If you have four to 10 cordless telephones put them 20 feet apart If you want to use more than one cordless telephone in your office they must operate on different channels Press the Channel DKT2204 CT CH DKT2304 CT button on the ha
36. ncoming Line Calls Forwards any call whether an internal call or incoming line call All Calls to an ext Press ext button 6011 tone dial the dest ext no tone All Calls to outside telephone no Press ext button 6011 tone outside line access code dest telephone no tone Busy to an ext Press ext button 6021 tone dial the dest ext no tone Busy to outside telephone no Press ext button 6021 tone outside line access code dest telephone no tone No Answer to an ext Press ext button 6031 tone dial the dest ext no timer 08 60 tone No Answer to outside telephone no Press ext button 6031 tone outside line access code dest telephone no tone timer 08 60 tone Busy No Answer to an ext Press ext button 6041 dial the dest ext no tone timer 08 60 tone Busy No Answer to outside telephone no Press ext button 6041 outside line access code dest telephone no timer 08 60 tone Cancel Press ext button 6051 tone Call Forward Incoming Line Calls Forward incoming line calls only All Calls to an ext Press ext button 6013 tone dial the dest ext no tone All Calls to outside telephone no Press ext button 6013 tone outside line access code dest telephone no tone Busy to an ext Press ext b
37. ncy Page Individual Group 38 Group Number Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 39 Feature Access Codes Switch a Call to the Desk Telephone 40 Table 3 Feature Access Codes continued Feature Feature Access Code Sequences Emergency Page All Groups 37 Answer for External Group Page 5 36 Zone Number Repeat Last Number Dialed x0 Speed Dial Register 66 Station 00 99 1 Index Number 00 99 System 2 Index Number 000 099 3 Index Number 100 199 4 Index Number 200 299 6 Index Number 400 499 7 Index Number 500 599 8 Index Number 600 699 5 Index Number 300 399 9 Index Number 700 799 Start Application 18 Substitution of Dial 440 Substitution of Dial 441 Travelling Class Override Enter Code 471 Change Code 69 Index Number old Code new Code User Programming Mode 9876 Voice Mail VM Direct Transfer to Voice Mail 407 Ext Number Volume Control Beep 6101 Volume Control Ringing 6102 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Feature Access Codes Switch a Call to the Desk Telephone Table 4 Call Forward Procedure Feature Button Sequence Call Forward Any Call Internal and I
38. ndset to select a channel that provides the clearest communication Radio Interference Radio interference occasionally interrupts conversations which does not mean that your unit is defective Move to a different location while you are talking If the interference continues move the base unit If there is still interference contact your System Administrator 50 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Troubleshooting and Specifications Telephone Line Problems Telephone Line Problems The FCC and IC have granted the telephone company the right to disconnect service in the event that your telephone causes problems on the telephone line Also the telephone company may make changes in facilities and services which may affect the operation of your unit However your telephone company must give adequate notice in writing prior to such actions to allow you time for making necessary arrangements to continue uninterrupted service If you are having trouble with your telephone service you must first disconnect your telephone to determine if it is the cause of your problem If you determine that it is the cause you must leave it disconnected until the trouble has been corrected Privacy Cordless telephones are radio devices Communications between the handset and base unit of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways Because of the inherent physica
39. ne Cancel Press ext button 6052 tone dial the other telephone s ext no enter other telephone s CF pass code tone Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Table 4 Call Forward Procedure continued Feature Button Sequence Call Forward Incomi Enables you to set for ng Line Call Set for Another Station warding of incoming line calls for another telephone within your telephone system All Calls to an ext Press ext button 6014 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone All Calls to outside telephone no Press ext button 6014 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone Busy to an ext Press ext button 6024 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone Busy to outside telephone no Press ext button 6024 tone dial the other telephone s ext no enter other telephone s CF pass code tone outside line access code dest telephone no tone No Answer to an ext Press ext button 6034 tone dial the other telephone s ext no enter other telephone s CF pass code tone dest telephone no tone
40. ne are disconnected gt Open the cover over the headset jack that is located on the top of the handset and plug in the headset as shown at right Important Only use headsets especially designed or modified for use with radio frequency equipment 24 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 9 Charge Batteries for First Time Step 11 Attach Belt Clip Optional Note The belt clip is designed to fit snugly onto the handset 1 Snap the tab out of the belt clip notch on the top of the handset 2 Slide the belt clip into the space where the belt clip tab was carefully aligning the belt clip sides to the notches 3 Press firmly until it snaps into place 4 Use the belt clip to attach the handset to your belt or pocket gt To remove the belt clip 1 Press the retaining clip in toward the belt clip blade and slide the clip up at the same time 2 Reinstall the cover tab Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 25 Installation Step 9 Charge Batteries for First Time 26 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Handset Operation 3 This chapter covers the handset volume control and various functions related to the handset itself Handset Controls Earpiece Volume Press R VOL on DKT2204 CT or RING VOL on DKT2304 CT on the side of the handset during a call to select the earpiece vol
41. phones Handset Operation Answer a Call Answer a Call Internal Call 1 When you receive a call the handset rings and the LCD displays STxx CALLING where the calling party s station number shows The F1 LED blinks Pick up the handset The AutoTalk feature allows you to answer the call immediately When you finish the call place the handset back in the charging unit AutoStandby automatically hangs up the telephone Or press Talk to hang up the telephone External Call 1 When you receive a call the handset rings and the LCD displays LINE 1 RINGING The F2 LED blinks Pick up the handset The AutoTalk feature allows you to answer the call immediately When you finish the call place the handset back in the charging unit AutoStandby automatically hangs up the telephone Or press Talk to hang up the telephone Place a Call on Hold gt Press Hold gt To resume the call gt Press Hold or Talk Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 31 Handset Operation Transfer a Call Transfer a Call Press Cnf Trn The dialed numbers saved in transfer memory is shown on the display after two seconds When the receiving party answers press Cnf Trn to complete the transfer Redial a Number gt Press Talk and then Redial The last number called is redialed Note If you are using the Strata CTX system the Redial button works onl
42. press Talk then Redial The last number called is redialed Redial Note If you are using the Strata CTX system the Redial button works only with the last dialed number that was answered If you dial a number and receive no answer the Redial button will not use that number as the last one dialed Press once and the call is placed on hold Press Hold or Talk to resume the gel call local hold Msg Press to retrieve voice messages Cnf Trn Conferences and transfers calls Toggles the mute feature On and Off mutes your conversation away from the DER handset on off This Ringer Off Slide Switch turns the handset ringer On or Off Flexible buttons that initiate and disconnect calls These buttons can be F1 F4 programmed as Extensions for outside Line buttons or Feature buttons by your telephone system administrator Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones The Grand Tour Handset DKT2304 CT roca 2 M Ih 9 3 10 4 11 12 5 6 13 7 14 8 rosa 1 Headset Jack 9 Hold Button 2 Display 10 Cnf Trn Conference Transfer Button 3 Msg Message Button 11 CH Channel Button 4 TALK Button 12 Redial Button 5 Numeric Dial Pad 13 F3 Button 6 F2 Button 14 F4 Button 7 F1 Button 15 RING VOL Volume Button 8 Microphone 16 Ringer On Off amp Mic Mute A ON OFF MUTE Button Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless D
43. r DKT and your cordless just by pressing a button Note If using a DKT3000 digital telephone it must be set to operate in DKT2000 mode Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 The Grand Tour Technology Some of its features are Liquid Crystal Display LCD that wraps using two lines total of 32 characters Ringer and handset volume control Single button access to Conference Hold Redial Message and Transfer features Four programmable function buttons Charging stand with spare battery charging capability on DKT2204 CT AutoStandby AutoTalk Vibrate ringer alert Out of range protection Low battery protection system Wall mountable separate base and charging unit Headset jack 2 5mm Stand alone or DKT operation High quality ultra secure conversation with 32Kbps Adaptive Differential Pulse Code Modulation ADPCM voice code combination Three ring tones Technology Your DKT2204 CT uses digital 900 MHz spread spectrum technology which represents state of the art design and engineering The DKT2304 CT uses 900 MHz Digital Narrow Band technology These technologies provide Unsurpassed range several times greater than conventional analog or cordless digital telephones Clarity that is so good it is indistinguishable from corded telephones in most environments DKT2204 CT Fully secure communications for up to 10 cordless digital telephones within a given environment DKT
44. s is much simpler than having a separate extension number and standard station port for a single line cordless An SLT cordless is not only a cumbersome alternative to the Toshiba digital cordless but also if you forget to forward your calls you cannot receive the calls on your SLT cordless With your cordless digital telephone it is easy Just press a button grab your cordless and go A Message Waiting icon 7 appears on the LCD when message s are in the user s mailbox In addition to the benefits mentioned above the DKT2204 CT also has the following benefits Spread spectrum technology provides five to seven times greater range than conventional cordless telephones making your cordless digital telephone much more useful and valuable Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 The Grand Tour Handset 900 MHz spread spectrum operation provides maximum security with a frequency range that is almost impossible to scan Regular 900 MHz cordless digital telephones are difficult to scan but less so than spread spectrum Analog cordless telephone frequencies are easy to scan and provide virtually no security from the outside Hackers and thieves can use this to hear conversations and pick up credit card numbers Sound quality is better on your cordless digital telephone than non spread spectrum 900 MHz digital cordless telephones Sound quality on conventional analog cordless telephones is so poor by
45. sons and removing any proprietary notices labels or marks from the Software is strictly prohibited except as permitted by applicable law you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief without notice against you or any other person in possession of the Software You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS upon demand Furthermore you hereby agree not to create derivative works based on the Software TAIS reserves the right to terminate this license and to immediately repossess the software in the event that you or any other person violates this License Agreement Execution of the Software for any additional capabilities require a valid run time license 2 Intellectual Property You acknowledge that no title to the intellectual property in the Software is transferred to you You further acknowledge that title and full ownership rights to the Software will remain the exclusive property of TAIS and or its suppliers and you will not acquire any rights to the Software except the license expressly set forth above You will not remove or change any proprietary notices contained in or on the Software The Software is protected under US patent copyright trade secret and or other proprietary laws as well as intemational treaties Any transfer use or copying of the software in violation o
46. ss Codes includes codes used for specific feature access Chapter 5 Troubleshooting and Specifications covers troubleshooting range and performance simultaneous conversation channels radio interference specifications and access codes Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 Introduction Conventions Conventions Conventions Description Elaborates specific items or references other information Within some Note tables general notes apply to the entire table and numbered notes apply to specific items Important Calls attention to important instructions or information WARNING ge you when the given task could cause personal injury or Arial Bold Represents telephone buttons Courier Shows a computer keyboard entry or screen display Tilde Means through Example 350 640 Hz frequency range Denotes the step in a one step procedure gt Denotes a procedure Grey words within the printed text denote cross references In the See Figure 10 electronic version of this document Library CD ROM or FYI Internet download cross references appear in blue hypertext Related Documents and Media Note Some documents listed here may appear in different versions on the CD ROM or in print To find the most current version check the version date in the Publication Information on the back of the document s title page The following documents media can
47. tch a Call to the Desk Telephone 1 Press Hold on the DKT2204 CT DKT2304 CT handset 2 Pick up the DKT telephone and press the flashing Line LED The cordless telephone is disconnected Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 35 Handset Operation Switch a Call to the Desk Telephone 36 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Feature Access Codes d This chapter gives you all of the cordless digital telephone features in alphabetical order Your cordless digital telephone provides many of the same features as a 2000 series corded digital telephone In addition to the Msg Hold Cnf Trn and Redial functions your cordless digital telephone s F1 F4 buttons perform the same way as the first four buttons on your 3000 or 2000 series digital telephone They are assigned during system installation See your System Administrator for the features that have been assigned If you are not using these buttons for the assigned features you can invoke the features with access codes Please see Table 3 below for access code sequences that match your Toshiba telephone system For detailed feature descriptions see the Strata CTX DKT IPT Telephone User Guide Table 3 Feature Access Codes Feature Feature Access Code Sequences Account Code Cnf Trn 46 Account code digits Attendant Console 0 Automatic Busy Redial On 441 Automatic Busy Redial Off 442 A
48. telephone into the PHONE jack Then place the telephone cord s inside the molded channel s on the bottom of the wall mount stand SS 3 15 16 in 4 Place the base unit on the posts of the wall screws and push down until it s firmly seated 5 Plug the other end of the telephone cord into a telephone wall jack 6 Plug the AC adapter into a standard 120VAC wall ven e outlet by following Step 7 of the Standard Wall lt d Plate Mounting BR 20 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 6 Optional Wall Installation Charging Unit Wall Mounting The charging unit is also designed to be wall mounted Before mounting your charging unit consider the following Select a location away from electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Make sure the wall material is capable of supporting the weight of the charging unit Use 10 screws with anchoring devices suitable for the wall material where the charging unit will be placed DKT2204 CT 1 Insert two mounting screws 1 9 10 inches apart Strain Relief Allow about 3 16 of an inch between the wall and screw heads for mounting the telephone 2 Plug the AC adapter into the charging unit as previously described Wrap the AC adapter cord around the strain relief shown right 3 Place the charging unit on the posts of
49. tery cover by pressing the latch and sliding the cover down and off the handset 2 Connect the battery pack connector observing correct polarity to the jack inside the battery compartment Do not exert any force on this connection It could cause damage to the battery or handset Once you are certain that you have made a good connection then insert the battery pack into the battery compartment Do not pinch the wires shown right 3 Securely close the battery compartment cover by sliding it up until it snaps into place CAUTION Rechargeable Nickel Metal Hydride batteries must ORY be disposed of properly Os Ai Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 23 Installation Step 9 Charge Batteries for First Time Step 9 Charge Batteries for First Time Important Before using your handset the battery must be continuously charged for five hours 1 Place the handset in the charging unit shown at right 2 Ensure that the CHARGE LED lights If it does not make sure that the AC adapter is plugged in and that the handset is making good contact with the charging unit contacts DKT2204 CT Charging Unit pictured Step 10 Install Headset Optional The optional headset provides a hands free option With the headset installed you can use the belt clip to carry the handset and conduct a conversation All feature operations remain the same except the handset earphone and micropho
50. those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation e Ifthe product has been dropped or the cabinet has been damaged e Ifthe product exhibits a distinct change in performance Do not use the telephone to report a gas leak in the vicinity of the leak WARNING Do not attempt to unplug any appliance during an electrical storm gt 14 Unplug all electrical appliances when you know an electrical storm is approaching Lightning can pass through the wiring and damage any device connected to it This telephone is no exception Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Installation Step 1 Review Safety Instructions CAUTION Changes or modifications to this product not expressly approved by Toshiba or operation of this product in any way other than as detailed by this User Guide could void your authority to operate this product WARNING To reduce the risk of fire and or personal injury from the Nickel Cadmium battery follow these instructions Use only battery model BT 2499 DKT2204 CT or BT930 DKT2304 CT Use of any other battery could cause a safety hazard gt Do not dispose of the battery in a fire The cell will explode Under federal state and local laws it could be illegal to dispose of old batteries b
51. ty You can continue to add conference members by pressing Cnf Trn and dialing another extension Now all parties in the conference can listen to or record a message to this voice mailbox Only the Master can control the VM with touchtones or Soft Keys Connecting Two Outside Lines 1 While talking on an outside call press Cnf Trn You hear dial tone 2 Dial an outside line access code and outside telephone number 3 After the party answers press Cnf T rn All parties are conferenced If you receive a busy tone or if the station does not answer press Cnf Trn 4 Hang up The two lines are connected 5 To supervise a tandem call press Cnf T rn If the parties have finished hang up or if the parties are still talking press Cnf Trn and hang up Both Line LEDs turn off and the connection is released If your telephone company provides auto disconnect the connection may release automatically when the parties hang up If not the lines must be supervised to be disconnected 34 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Handset Operation Switch a Call to Your Cordless Digital Telephone Switch a Call to Your Cordless Digital Telephone 1 Press Hold on the desktop telephone and press Talk on the DKT2204 CT DKT2304 CT handset 2 Pick up the cordless telephone and press the flashing Line LED The call is now transferred to the DKT2204 CT DKT2304 CT handset and the DKT telephone is disconnected Swi
52. ume of the handset shown below There are four levels low medium high and maximum from which to choose R VO MUTE DKT2204 CT The LCD displays the volume level for two seconds Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 27 Handset Operation Handset Controls Handset Ringer Tone and Volume Press RVOL DKT2204 CT or RING VOL DKT2304 CT on the side of the handset in standby mode to select six ringer tones and volume combinations Ring Type A B and C Each ring type has two levels high and low Mute DKT2204 CT only Press the MUTE button on the side of the handset to consult another person in the room without the caller hearing you The Talk icon blinks Press the MUTE button again to cancel the mute condition Note Finishing the conversation can also cancel mute condition Handset Ringer Mute DKT2304 CT only You can temporarily mute the handset ringer tone In standby mode press and hold ON OFF MUTE on the side of the handset for two seconds The Ring Off icon displays on the LCD If you press and hold the key for two seconds again also in standby mode the icon disappears Vibrate Mode With the handset not on the charging unit e DKT2204 CT Turn the Ringer Off Slide Switch to Off The Ring Off icon displays on the LCD e DKT2304 CT Press RING VOL until the Ring Off icon 40FF displays on the LCD The handset vibrates when there is an incom
53. utomatic Callback Cancel 431 Background Music Telephone Speaker On Ext button 490 source number Telephone Speaker Off Ext button 491 External Speaker On Ext button 492 source number Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 37 Feature Access Codes Switch a Call to the Desk Telephone Table 3 Feature Access Codes continued Feature Feature Access Code Sequences External Speaker Off Ext button 493 Call Forward See Table 4 on page 41 Call Park Activate Cnf Trn 33 Orbit Number Retrieve Ext button 32 Orbit Number System Orbits 7000 7019 Call Pickup Incoming Group Pickup Ext button 5 34 Incoming Directed Extension Pickup Ext button 5 5 Ext Number to be picked up Incoming Directed Group Pickup Ext button 5 32 Group Number to be picked up Incoming Directed Extension Pickup Ext button 5 22 Ext Number Directed DN Pickup of either Ringing or Held Call Ext button 5 6 Ext Number On hold Local Retrieve Ext button 5 71 On hold Remote Retrieve Ext button 5 72 Remote Ext No On hold Outside line Retrieve Ext button 5 73 Line on hold On hold Directed Extension Retrieve Ext button 5 74 Ext No on hold Conferencing Three Way 494 Dialing Dial 441 Dial 4
54. utton 6023 tone dial the dest ext no tone Busy to outside telephone no Press ext button 6023 tone outside line access code dest telephone no tone No Answer to an ext Press ext button 6033 dial the dest ext no tone timer 08 60 No Answer to outside telephone no Press ext button 6033 outside line access code dest telephone no tone timer 08 60 Busy No Answer to an ext Press ext button 6043 dial the dest ext no tone timer 08 60 tone Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 41 Feature Access Codes Switch a Call to the Desk Telephone 42 Table A Call Forward Procedure continued Feature Button Sequence Busy No Answer to outside telephone no Press ext button 6043 outside line access code dest telephone no tone timer 08 60 tone Cancel Press ext button 6053 tone Call Forward Any Call Set for Another Station Enables you to set call forwarding for another telephone within your telephone system You will need the other telephone s CF pass code in order to do this CF Pass Codes are created in system programming All Calls to an ext Press ext button 6012 tone dial the other telephone s ext no enter other telephone s CF pass code dest telephone no tone All Calls to outside telephon
55. x hours Make sure the base unit antenna is fully vertical The handset may be too far away from the base unit The ringer may be set to Off Make sure the AC adapter is plugged into the base unit and wall outlet Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Troubleshooting and Specifications Troubleshooting Low Battery Your cordless telephone comes equipped with one rechargeable battery DKT2204 CT BT2499 battery that provides six hours of talk and four days of standby time fully charged DKT2304 CT BT930 battery that provides seven hours of talk and five days of standby time fully charged A fast charge in the handset and a trickle charge in the charging unit enables the extended talk and standby times When the battery is low the Battery icon displays on the LCD shown right and the handset beeps Low battery symptoms are On a call e All buttons and functions operate e Handset beeps once every three seconds Note To continue your call you must replace the battery pack within 20 seconds In standby mode e None of the buttons operate e LCD messages are cleared e Handset beeps every 15 seconds for three minutes e Cannot make or receive call To restore your battery capacity return the handset to the charging unit for charging or replace the handset battery with a charged one If the handset is on the charging unit for one minute battery low condition is cancelled The Batt
56. y 2 DISA security code 38 do not disturb 38 door lock control 39 door phone calling 39 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 53 Index E S E emergency call 39 F feature access codes 29 37 features 2 flash 39 H handset 4 27 controls 27 mute button 28 ringer mute 28 ringer off slide switch 29 ringer tone and volume 28 vibrate mode 28 volume 27 hold 6 8 installation instructions 13 installing optional headset 24 L language changes 39 LCD display 9 LCR dialing out 39 making calls 30 memory 29 message retrieve 32 waiting 39 message waiting 3 9 messaging advisory 39 mute 6 8 28 N narrow band technology 2 network access 39 night ring answer 39 O off hook call announce OCA 39 on hold calls 31 override access codes 39 travelling class 40 P paging access codes 39 park 38 performance 50 privacy 51 private network access 39 R radio interference 50 range 50 redial 6 8 32 40 retrieve messages 32 S safety instructions 13 select location 16 simultaneous conversation channels 49 specifications 52 speed dial access codes 40 spread spectrum technology 2 standard parts 11 Strata CTX DKT2204 CT DKT2304 CT Cordless Digital Telephone 06 03 start application 40 switching calls between desk cordless 35 T telephone line problems 51 transfer calls 6 8 32 travell
57. y Packs DKT2204 CT only 48 Simultaneous Conversation Channel 49 DIK T2204 EE 49 DKT2304 E EE 49 Range and Performance A ee nt e 50 Radio Interterence cti ld Eege 50 Telephone Line Problems seri sien c 51 A RN 51 DET Modest da od Aaa a 51 et eebe e de eat et lao 52 O A A elaab datos 53 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 iii Contents Chapter 5 Troubleshooting and Specifications IV Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 Introduction This guide describes the features and operation of the Strata CTX DKT2204 CT and DKT2304 CT Cordless Digital Telephones with Strata CTX Business Telephone Systems To get the most from your cordless telephone please read this guide thoroughly The DKT2204 CT and DKT2304 CT also work with Strata DK telephone systems except Strata DK24 56 96 Release 3 Refer to the appropriate user guide for your telephone system see Related Documents and Media on page vi The information presented in this guide applies to both models of cordless telephones unless otherwise noted Organization This user guide is divided as follows Chapter 1 The Grand Tour is an equipment overview of the handset and batteries base and charging units Chapter 2 Installation has step by step installation instructions Chapter 3 Handset Operation covers operating controls and features Chapter 4 Feature Acce
58. y placing them in the trash Check with your local government for information on where to recycle or dispose of old batteries If you cannot find the information you need contact Toshiba for assistance Do not remove or damage the battery casing gt Do not short circuit the battery Exercise care in handling the battery in order not to short the battery with rings bracelets and keys or other conductive materials The battery or conductor could overheat and cause burns Charge the battery only in accordance with the instructions and limitations specified in the instruction manual provided for this product gt Do not charge the Rechargeable battery in any charger other than the one designed to charge it as specified in this user guide Using another charger may damage the battery or cause the battery to explode Observe proper polarity orientation between the battery and charging unit Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones 07 06 15 Installation Step 2 Select Location Step 2 Select Location 1 Select a location that is not subject to excessive heat or humidity Keep the base unit and handset away from sources of electrical noise such as motors and fluorescent lighting 2 Determine if the base unit will sit on your desk or be wall mounted If wall mounted go to Step 6 Optional Wall Installation on page 19 3 Place the base unit on a desk or tabletop near a standard 120V
59. y with the last dialed number that was answered If you dial a number and receive no answer the Redial button will not use that number as the last one dialed Retrieve Messages Press Msg when you see the envelope icon on the LCD to retrieve your message s ES Conference a Call Press Cnf Trn The dialed numbers saved in conference memory is shown on the display after two seconds When the other party answers press Cnf Trn to have a three way conversation 32 Strata CIX and CTX DKT2204 CT DKT2304 CT Cordless Digital Telephones Handset Operation Conference Calls Using Strata CTX Conference Calls Using Strata CTX You can conference together up to eight parties including your own with up to six parties being external CO or network lines The actual number of conference parties with acceptable volume levels depends on the local and far end telephone line conditions The person who initiates the conference call is the Master If after the conference is established and the Master exits the conference the first station to have been added to the conference becomes the Master If no other internal stations are included in the conference call the call is disconnected gt To conference calls 1 While on a call press Cnf T rn You hear dial tone 2 Call another station or outside line 3 When the called party answers press Cnf Trn If you receive a busy tone or no answer press Cnf T rn again to return to the
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