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Toshiba B-SA4TM Printer User Manual

1. TIT mM nn E iium iin M UPC E 2 digits LE 12 li il ii 123456 345 t i 58 12345 5 45 E 4 3 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33047 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont UPC A 5 digits 0 Industrial 2 of 5 TT Customer bar code Vif h hah DU 6789 KIX Code TU Ona To pe RSS 14 RSS 14 Stacked Omnidirectional Data Matrix MaxiCode V EI ity nae ox Y dt 3 UCC EAN128 00 0 0017457 74045906 7 POSTNET Customer bar code of high priority IAAP eee RM4SCC
2. E1 2 TEA E1 3 EE 1 3 1 42 FON VIOW iine 1 3 1 4 3 E E1 3 1 44 Operation Panel hintaan eet E1 4 1 4 enu HR 1 5 PRINTER SETUP niece p eR SERRE retos E2 1 2 ASAAN sd oen exu debtor ore Neue E2 2 2 1 1 Attaching the Printer Rear emen E2 2 22 Connecting the Power Cord sx usd eim a lis eso ett E2 2 2 9 Loading the Media cerit ese xus Ta ue dta Fd E ER ER ERE TREES E2 3 2 4 Loading the BIBBOI i so bte ats M ae edt cotes i oie E2 11 2 5 Connecting the Printer to Your Host Computer sssseeen E2 14 26 T ming the Printer ier eap e mato m bd bg en ee E2 15 2 7 Setting an Operating Environment E2 16 2 7 1 Parameter Setting eie Lo e ne de e PIPER RE e PRX ERR EE iei E2 17 2 4 2 Dump Mode SeA 2 bie e tei heroe ete aei eio EN E2 32 2 7 3 BASIC Expansion Mode siioni p aiani a e eaaa ii pisi eA E2 34 27 4 Automatic GallbratlQni uiii fetta cte tret
3. 1 Self power Type B Pin No Signal 1 VCC 2 D 3 D 4 GND Series B Plug 802 3 IOBASE T 100BASE TX 1 RJ 45 Link LED Activity LED ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE LED LED Status LAN status Link ON 10Mbps link or 100Mbps link is detected OFF No link is detected Communication cannot be made while the Link LED is off Activity ON Communicating OFF Idle 10BASE T UTP category 3 or category 5 100BASE TX UTP category 5 Segment length Max 100 m 1 For IP address setting refer to Section 2 7 7 IP Address Setting TCP IP 2 When a generally used twisted pair Ethernet TPE or cable is used a communication error may occur depending on your operating environment In such case you may be requested to use a shielded twisted pair cable EA2 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE B Serial interface Option Type Communication mode Transmission speed Synchronization Start bit Stop bit Data length Parity Error detection Protocol Data input code Receive buffer Connector RS 232C Full duplex 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 115200 bps Start stop synchronization 1 bit 1 bit 2 bit 7 bit 8 bit None EVEN ODD Parity error Framing error Overrun error Unprocedure communication ASCII code European character 8 bit cod
4. 7 0 104 0 mm 7 0 mm Head Effective Print Range mm gt Out of print range 118 mm Max media width The figure below shows the effective print area on the media Area to be detected Start line Media height 10 99 9 mm 1 mm from the left edge of media 1 mm from the right edge of media J Media feed direction Area to be detected Media width backing paper width is not included NOTES 1 Be sure not to print on the 1 wide area from the media edges shaded area in the above figure Printing this area may cause ribbon wrinkles resulting in a poor print quality of the guaranteed print area 2 The centre of media is positioned at the centre of the Print Head 3 Print quality in the 3 mm area from the print head stop position including 1 non printable area for print speed slow down is not guaranteed E7 3 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media 7 1 5 RFID Tag The B SA704 RFID U2 EU R supports EPC C1 Gen tags Cautions for using RFID Tags 1 Location of RFID Tag The location of an RFID tag in a label influences on the accuracy of writing data on the RFID tag It is impossible to define the one best location for every RFID tag in labels because the best location depends on the type of RFID tag and RFID tag antenna The RFID Analyze Tool can evaluate the accuracy of writing data on the RFID tag For the RFID Analyze Tool please contact the
5. PAUSE PAUSE 9E Gade IABCDEFGHIJKLMNOP byte sequentially using the FEED or RESTART key PAUSE PAUSE E2 43 2 PRINTER SETUP 2 7 7 P Address Setting 7 DHCP Host Name TCP IP Cont lt 7 gt IP ADDRESS NOTES DHCP HOST NAME After the 16th byte of the DHCP PAUSE host name is set press the PAUSE key At this time the display will turn to lt 7 gt 1 ADDRESS MODE ASCII ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment This parameter is to set a DHCP host name Enter a character or a value for each of 1st PAUSE byte to 16th byte sequentially using the FEED or RESTART key lt 7 gt IP ADDRESS ASCII code and Hex code correspondence table Lower 4 P lt 3 7 0 SP O e 1 1 IQ la 2 2 B b 3 3 C S 4 4 ID T t 5 5 E U 6 amp 6 F V If jv 7 7 G W g w 8 8 H X h x 9 9 I Y i fy A i J 7 jj 7 B Ik ftf C 1 D M mJ E gt N n F 1O _ o SP Space Example To enter TOSHIBA in Hex code 54 AF 53 48 49 42 41 When the system mode settings have been completed turn off the printer E2 44 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 8 Installing the Printer Drivers 2 8 4 Introduction T
6. gt L 0 FEED Y lt 7 gt LAN 2 m 4 gt 2 d FEED RESTART K lt 8 gt RTC SET A FEED RESTART v ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used it may be necessary to change the printer parameter settings Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment NOTE Incorrect settings can cause the printer to function erroneously If you have any problems with the parameter settings please contact your nearest TOSHIBA TEC service representative For the settings this manual does not cover please contact your nearest TOSHIBA TEC service representative or refer to the B SA4T Series Key Operation Specification stored in the CD ROM How to enter the System Mode 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed The System Mode consists of the following menus lt 1 gt This menu is used to clear print data sent from PC and return the printer to an idle state Refer to Section 3 3 Reset lt 2 gt PARAMETER SET This menu is used to set the printer parameters Refer to Section 2 7 1 Parameter Setting This menu is
7. 2 76 2 PRINTER SETUP 2 11 Threshold Setting Cont NOTE Pressing the FEED key one time causes a 0 1V change up to 0 0V Pressing the RESTART key one time causes a 0 1V change up to 4 0V ENGLISH VERSION EO1 33047 2 11 Threshold Setting 4 Set a threshold voltage calculated in Sensor Adjustment Menu by using the FEED or RESTART key as shown below Threshold voltage Midpoint between voltage at a print area and voltage at a gap black mark Black Mark Sensor Feed Gap Sensor THRESHOLD lt R gt 4 0V THRESHOLD lt T gt 4 0V THRESHOLD lt R gt 3 9V THRESHOLD lt T gt 3 9V THRESHOLD lt R gt 3 8V THRESHOLD lt T gt 3 8V THRESHOLD lt R gt 0 1V THRESHOLD lt T gt 0 1V THRESHOLD lt R gt 0 0V THRESHOLD lt T gt 0 0V RESTART FEED 5 After choosing a threshold voltage press the PAUSE key 6 To check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry E2 77 3 ON LINE OPERATION ENGLISH VERSION 1 33047 3 1 Operation Panel 3 ONLINE OPERATION 3 1 Operation Panel NOTES 1 Flashes only when the Ribbon Near End Detection function is selected Use the RESTART key to resume printing after a pause or after clearing an error This chapter describes usage of the keys on the Operation Panel in On Line mo
8. 16 bytes line e Data is printed in the order from the new one to the old one e Data specified by the receive buffer write pointer will be printed in boldface 2 7 Setting an Operating Environment ENGLISH VERSION EO1 33047 The data in the receive buffer is printed as follows Receive Buffer Size 000 000 0 0 00760 1100 0 740 C LC 003 0 0020 0030 0660 0 2 LC 0070 0 020 0070 0660 0 9 LC 0050 0020 DEFGHIJ PC10 0 350 0400 1 1 K 0 0 B ABCDefghijkl mnop J PV02 0330 0660 0270 0250 00 8 B PV03 0900 0180 T H 0 5A 0 1234567890 ABCDE es Interface Buffer size RS 232C 1MB 65536 lines Centronics 1MB 65536 lines Network Interface 1MB 65536 lines BASIC 1 8KB 512 lines BASIC 2 8KB 512 lines USB 1MB 65536 lines RFID 8KB 512 lines Required Label Length Interface Media length RS 232C 198 2m Centronics 198 2m Network Interface 198 2m BASIC 1 2m BASIC 2 2m USB 198 2m RFID 2m Media length required for printing all data in the receive buffer E2 33 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 3 BASIC Expansion Mode While 52EXPAND MDOFE is displayed on the LCD Message Display press the PAUSE key to enter the BASIC Expansion Mode In the BASIC Expansion Mode it is possible to execute the BASIC NOTE expansion mode p
9. P P FEED 2 5mm After setting an adjustment value press the PAUSE key to make a pre strip function test When the FEED key is pressed the printer feeds a label If the label stops with its top edge aligning with the strip shaft edge the adjustment value has been properly set Press the PAUSE key to go to the next parameter setting If further adjustment is required press the RESTART key to return to the adjustment value setting E2 29 2 PRINTER SETUP 2 7 1 Parameter Setting Cont ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 24 Reverse Feed Speed Selection This parameter is to choose a reverse feed speed In the strip issue the back feed speed of 3 may cause a shortage of feed amount due to a lack of torque slippery media surface etc In such case reduce the back feed speed to 2 sec to secure the feed amount When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET BACK SPEED STD Use the FEED or RESTART key to select a desired option FEED BAGKSPEED LOW JLOW 2inchisocond After selecting the Back Feed Speed press the PAUSE key 25 Maxi Code Specification Selection This parameter is to choose a Maxi code specification When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET MAXI CODE TYPE1 Use the FEED or
10. FEED Low After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 72 2 PRINTER SETUP 2 11 Threshold Setting NOTES l Failure to feed more than 1 5 labels may result in an incorrect threshold setting While the Top Cover is raised the PAUSE key does not work 3 A paper end error cannot be detected during paper feed ENGLISH VERSION EO1 33047 2 11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark When the media is pre printed the darker or more dense inks can interfere with this process causing paper jam errors To get around this problem first try an automatic threshold setting If the problem still occurs then the threshold voltage needs to be manually set Automatic threshold setting procedure 1 2 10 Turn the power ON The printer is in online mode Load a pre printed media roll When using a label stock move the Feed Gap Sensor so that it is in line with the centre of the label When using a tag stock move the Black Mark Sensor so that it is in line with the centre of a black mark Press the PAUSE key The printer enters the pause mode Press and hold the PAUSE key in the pause state until the following screen appears The sensor type is displayed
11. When this function is activated the media length effective print length and sensor type specified in the command are ignored When the printer cannot find a print start position properly it will continue to feed the media for up to 500 0 mm If that does not work the printer will stop resulting in a paper jam During an automatic calibration the printer also feeds the ribbon An automatic forward feed is not performed immediately after an automatic calibration even if the auto forward wait parameter is set to ON E2 35 2 PRINTER SETUP 2 7 5 LAN Setting ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment While lt 7 gt LAN is displayed on the LCD Message Display press the PAUSE key to enter the LAN Setting Mode In the LAN Setting Mode whether to enable the LAN communication and SNMP or not is selectable When lt 7 gt LAN appears press the PAUSE key lt 7 gt SNMP ON Use the FEED or RESTART key to select a desired option RESTART enabled FEED BEEN SNMP is disabled After selecting the LAN setting press the PAUSE key E2 36 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 6 Real Time Clock Setting While lt 8 gt RTC SET is displayed on the LCD Message Display press the PAUSE key to enter the Real Time Clock Setting Mode NOTE The Real Time Clock Setting is The Real Time Clock
12. Wireless LAN Interface Board Option Expansion I O Interface Connector Option Parallel Interface Connector Centronics USB Interface Connector LAN Interface Connector AC Power Inlet 1 PRODUCT OVERVIEW 1 4 4 Operation Panel 1 4 5 Interior 1 Do not touch the Print Head or around it just after printing You may get burned as the Print Head becomes very hot during printing Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the moving parts be sure to load the media once the printer has stopped moving completely To avoid injury be careful not to trap your fingers while opening or closing the COVer The stepping motor will become very hot after media is issued continuously for about 1 hour Care must be taken not to touch it when the front cover is opened or you may get burned ENGLISH VERSION EO1 33047 1 4 Appearance LCD Message Display ON LINE LED Green ERROR LED Red FEED RESTART PAUSE FEED key PAUSE key RESTART key Please see Section 3 1 for further information about the Operation Panel Caution about the Caution moving parts Label Please refer to WARNING 2 Supply Path Label Ribbon Cover Ribbon Stopper Take up side Caution symbol for the print head Please refer to WARNING 1 Caution Label Print Head Caution about the cover o
13. 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Print Start Position Fine Adjustment Tone Fine Adjustment Cont ZICADJUSTSET FEED ADJ 10 0mm FEED ADJ 50 0mm FEED ADJ 49 9mm FEED ADJ 0 1mm FEED ADJ 0 0mm FEED ADJ 0 1mm FEED ADu 49 9mm NOTES RESTART Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes 0 1 change up to 50 0 mm Pressing the RESTART key one time causes a 0 1 change up to 50 0 mm FEED ADJ 50 0mm e After selecting a fine adjustment value press the PAUSE key e Example of Print Start Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position is shifted forward Feed Direction When setting 0 0 mm Feed Direction When setting 3 0 mm Compared with 0 0mm position the print start position is shifted backward Feed Direction qe Print Start Position E2 66 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Cut Strip Position Fine Adjustment Tone Fine Adjustment Cont lt 3 gt ADJUST SET CUT ADJ 10 0mm NOTES Choose a desired value by using the RESTART RESTART or FEED key Pressing the FEED key one time causes a 0 1 change up t
14. Acceptance of Status Request Reset Command Yes No 100BASE LAN INITIALIZING 100 Base LAN Board is being initialized DHCP CLIENT INITIALIZING RFID WRITE ERROR The DHCP client is being initialized When the DHCP function is enabled The printer did not succeed in writing data onto an RFID tag after having retried for a specified times RFID ERROR The printer cannot communicate with the RFID module LOW BATTERY The voltage of the Real Time Clock Battery is 1 9V or less NOTE When an error message listed above appears on the LCD message display please refer to Section 5 TROUBLESHOOTING for solution EA1 2 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33047 APPENDIX 1 MESSAGES AND LEDS NOTE Description of Command Error e f a command error is found in a command received 16 bytes of the command error starting from the command code will be displayed However LF and NUL will not be displayed Example 1 ESC T20 G30 LF NUL Command error The following message appears 120630 B SA4T T V1 2A Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears XR 0200 0300 045 B SA4T T V1 2A Example 3 ESC PC001 0A00 0300 2 2 A 00 B LF NUL Command error The following message appears PC001 0A00 0300 V1 2A When the error command is shown 3FH appears for
15. sese E7 10 APPENDIX 1 MESSAGES AND EA1 1 APPENDIX 2 INTERFACE eeeeeeeeeee nennen hne ha nnn Dany 4 Dass Rees R Desa RR asa Rasa Resa RR asa EA2 1 APPENDIX POWER nnnm nennen nnnm nnn EA3 1 APPENDIX 4 PRINT SAMPLES Rasa Rasa gana raa uu EA4 1 APPENDIX 5 GLOSSARIES 3 eoo cries ica chdcte EA5 1 INDEX This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorised Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33047 1 1 Introduction 1 PRODUCT OVERVIEW 1 1 Introduction Thank you for choosing the TOSHIBA B SA4TM series thermal printer This Owner s Manual contains from general set up through how to confirm the printer operation using an online test print and should be read carefully to help gain maximum per
16. Select the sensor to be adjusted by using the FEED key REFLECTIVE FEED TRANSMISSIVE B SA4T T V1 2A B SA4T T V1 2A Black mark sensor Feed gap sensor Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be fed until the PAUSE key is released An automatic threshold setting for the selected sensor is completed by this operation PAUSE B SA4T T 1 2 Press the RESTART key ON LINE B SA4T T 1 2 The printer returns to online mode Send an issue command from the host computer to the printer E2 73 2 PRINTER SETUP 2 11 Threshold Setting Cont 5 SENSOR ADJ PAUSE 5 SENSOR ADJ HJ28 C A 28 C PAUSE L5 SENSOR ADJ REFLECT 3 5V FEED and RESTART MA 2 my 09 mz do BE o gt 50 PAUSE 5 SENSOR ADJ TRANS 2 4V FEED and RESTART lt 5 gt SENSOR ADJ TRANS 4 1V PAUSE lt 5 gt SENSOR ADJ PE RO 1VT4 8V FEED and RESTART 5 SENSOR ADJ PE RO 1VT4 8V PAUSE Y ENGLISH VERSION EO1 33047 2 11 Threshold Setting Manual threshold setting procedure If a paper jam error still occurs even after an automatic threshold setting has been performed manually set the threshold voltage To make a threshold value manually set in this section effective select the Transmissive Sensor when using manual threshold value or Reflective Sensor when using manual thr
17. 2 2 Connecting the 1 Make sure that the printer Power Switch is in the OFF O position Power Cord Connect the Power Cord to the printer as shown in the figure below CAUTION As a Power Cord is not supplied with the printer please purchase an approved on that meets the safety standard of each country Refer to APPENDIX 3 Power Switch Power Cord 2 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Example of US Type Example of EU Type E2 2 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer Use the same procedure when replacing the media also 1 Do not touch any moving The printer prints both labels and tags parts To reduce the risk of fingers jewellery clothing 1 Press the Top Cover Release Button and gently open the Top Cover to etc being drawn into the its fully open position supporting it with your hand moving parts be sure to load Top Cover the media once the printer Top Cover Release Button has stopped moving completely The Print Head becomes hot immediately after printing Allow it to cool before loading the media To avoid injury be careful not to trap your fingers while opening or closing the COVEI 2 Take out the Media Holder Ass y from t
18. E2 54 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers Windows 2000 XP NOTE When plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Tum the printer ON then connect it to your host computer with the USB cable 3 USB Device is automatically detected and USB Printing Support is automatically installed 4 After a while for Windows XP B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Found New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device Click Next to continue E2 55 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Ins
19. RESTART Y lt 7 gt IP ADDRESS DHCP HOST NAME RESTART FEED 1 2 40 2 PRINTER SETUP 2 7 7 P Address Setting TCP IP Cont NOTES Set each 3 digit value by using the RESTART or FEED key RESTART key Increment FEED key Decrement Range 0 to 255 Press the PAUSE key to move the cursor to the next 3 digit value After the last 3 digit value is set press the PAUSE key to go to Gateway IP Address Setting NOTE After the last 3 digit value is set press the PAUSE key to go to Subnet Mask Setting ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 1 Printer IP Address This parameter is to set an IP address lt 7 gt IP ADDRESS PRINTER IP ADRES PAUSE Y lt 7 gt IP ADDRESS 192 168 010 020 PAUSE Y lt 7 gt IP ADDRESS 192 168 010 020 PAUSE PAUSE Y lt 7 gt IP ADDRESS 192 168 010 020 PAUSE lt 7 gt IP ADDRESS GATEWAY IP ADRES 2 Gateway IP Address This parameter is to set a Gateway IP address E2 41 lt 7 gt IP ADDRESS GATEWAY IP ADRES PAUSE PAUSE y lt 7 gt IP ADDRESS 192 168 010 020 PAUSE PAUSE Y lt 7 gt IP ADDRESS 192 168 010 020 PAUSE lt 7 gt IP ADDRESS SUBNET MASK 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 7 P Address Setting TCP IP Cont NOTE After the last 3 digit value i
20. TWSL unique encryption Antenna Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTE MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point Please ask a service person of your nearest TOSHIBA TEC service representative EA2 5 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE B Expansion I O Interface Option B SA704 IO QM R Input Signal INO to IN5 Output Signal OUTO to OUT6 Connector FCN 781P024 G P or equivalent External Device Side Connector FCN 685J0024 or equivalent Printer Side Pin Signal IO Function Pin Signal T O Function 1 INO Input FEED 13 OUT6 Output 2 INI Input PRINT 14 NC 3 IN2 Input PAUSE 15 COMI Common Power 4 IN3 Input 16 NC 5 IN4 Input 17 NC 6 IN5 Input 18 NC T OUTO Output FEED 19 NC 8 OUTI Output PRINT 20 NC 9 OUT2 Output PAUSE 21 COM2 Common Ground 10 OUT3 Output ERROR 22 NC 11 OUT4 Output 23 NC 12 OUT5 Output POWER ON 24 NC N C No Connection Input Circuit Input Circuit Printer External Device etc Ven z gt E TLP521 TOSHIBA equivalent Output Circuit Output Circuit Printer External Device etc Photo Couple
21. be specified When CODE MANUAL is selected and the PAUSE key is pressed the LCD display will show the setting screen of CONTROL CODE1 to CONTROL CODE3 as follows 2 PARAMETER SET CONTROL CODE1 1B CONTROL CODE1 FF RESTART FEED CONTROL CODE1 FE E2 22 I CONTROL CODE1 FD CONTROL CODE1 02 CONTROL CODE1 01 CONTROL CODE1 00 2 PRINTER SETUP 2 7 1 Parameter Setting Cont ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment After setting the control code for Control Code 1 press the PAUSE key to show the CONTROL CODE2 screen In a same manner press the PAUSE key after setting the control code for Control Code 2 to display the CONTROL CODES screen CONTROL CODE1 PAUSE Press the PAUSE key after setting the control code for Control Code 3 11 Strip Wait Status Selection This parameter is to choose when the printer sends a strip wait status 05H to a host in response to a status request command When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PEEL OFF STS OFF Use the FEED or RESTART key to select a desired option PEEL OFF STS OFF RESTART A strip wait status is sent when the printer receives the next issue command and the previously printed label is waiting to be removed FEED PEEL OFF STS ON A strip wait status is sent when a printed label is waiting
22. causing injury e Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire e Do not lean against the machine It may fall on you and could cause injury e Care must be taken not to injure yourself with the printer paper cutter e Unplug the machine when it is not used for a long period of time e Place the machine on a stable and level surface Request Regarding Maintenance e Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons e Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance e Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other parts to deteriorate or cause the paint to peel i ENGLISH VERSION 1 33047 TABLE OF CONTENTS Page PHOBUCT OVERVIEW 5 tees Died im ats ia ded E1 1 LS Introduction rcm E1 1 INANE 2 0 cuc I ee E1 1 13 ACCOSSONGS e
23. lp pH RSS 14 Stacked DELL SETTE RSS Limited RSS Expanded AAA I PDF417 1 1 AG a Micro PDF417 CP Code EA4 4 APPENDIX 5 GLOSSARIES APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the specified number of media has been printed Black mark A mark printed on the media so that the printer can maintain a constant print position by detecting this mark Black mark sensor A reflective sensor which detects the difference of potential between a black mark and print area to find the print start position Cut mode One of the printer modes of operation where an optional cutter module is installed to automatically cut media from the media roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed Cutter module A device used to cut the media DHCP Dynamic Host Configuration Protocol A communications protocol which lets a network administrator temporarily assign an IP address to a computer p
24. media level voltage is completed an asterisk 15 5 SENSOR ADJ displayed on the right side of a voltage Press the PAUSE key TRANS 2 4V 5 A real time voltage being detected by the Feed Gap Sensor is displayed B When using the Feed Gap Sensor 1 Measure a voltage at a blank part of label and a label gap respectively Voltage at a label gap At this time write down the midpoint of both voltages This value is A used later for a threshold setting Midpoint Threshold voltage Example Print area 2 4V Gap 4 0 Midpoint 3 2V Voltage at a print area NOTES z E 1 When measuring a voltage at a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected n that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 2 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Feed Gap Sensor LET 3 When storing a media level voltage is completed an asterisk is 12 displayed on the right side of a voltage Press the PAUSE key 5 SENSOR ADJ 4 The display changes as shown on the left PE RO 1V T4 8V E2 75 2 PRINTER SETUP 2 11 Threshold Setting Cont ENGLISH VERSION EO
25. 0 14 0 995 0 Effective print length mes ics i NUT 7 Tag paper FJ SE xS 17 0 997 0 Thermal transfer 13 0 997 0 Print speed up slow down area 1 0 Thickness Thermal direct 0 08 0 17 Note 4 0 13 0 17 0 08 0 17 Note 4 Thermal transfer 0 1 0 17 Note 4 0 13 0 17 0 1 0 17 Note 4 Maximum outer roll diameter 2200 Roll direction Inside Outside 038 40 42 762403 7 1 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media NOTES To ensure print quality and print head life use only TOSHIBA TEC specified media The ratio of a label length to a gap length must be a minimum of 3 to 1 3 1 Backing paper must be wider than a label the distance between the edge of the backing paper and that of a label should be at least 1 5 mm Use of the tag paper of 25 mm to 50 mm in width and 171 um to 263 um in thickness may shorten the platen life When using a label stock in cut mode be sure to cut the gaps Cutting labels will cause the glue to stick to the cutter which may affect the cutter performance and shorten the cutter life To tear off printed media in batch issue easier set the Auto Forward Wait function FORWARD WAIT parameter to ON in the system mode When this function is effective the printer stops feeding the printed media past the strip shaft In case of a label stock however if a next label is issued without tearing off the printed label the label
26. 1 4 1 2 Covers and PanelS aret eret eerte ree e dee EEE p E TINO E4 2 4 1 3 Optional Cutter Module enne enne nnne nennen E4 3 4 1 4 Optional Strip Mod le enne rennen rne 4 4 5 TROUBLESHOOTING E5 1 Su NEESI Ks E5 1 52 Possible Problems coc ite eet ten ceeded ace o tuta RE e RR E RE EXER ae E5 3 5 3 Removing Jammed Media E ost tutte thui SX RATER TO M X RE edu E5 4 6 PRINTER 6 1 7 SUPPLY SPECIFICATIONS 7 1 CM 7 1 Tt Media Type inui sehe de E7 1 7 1 2 Detection Area of the Transmissive Sensor E7 2 7 1 3 Detection Area of the Reflective Sensor esee E7 3 TAA Effective Print Area cett eee a E a e te iy cott ede rev Set A N E7 3 FORES Sii D BA ELT N ETET AATE E7 4 T 25 RFIDDODI EEE EEE EAT A E7 8 7 3 Recommended Media and Ribbon Types E7 9 7 4 Care Handling of Media and Ribbon
27. 2 14 2 25 6 2 2 1 Cut mode 2 10 7 1 A5 1 Cut position 2 67 7 1 Cutter module 1 1 1 5 2 10 2 64 4 3 6 2 A5 1 D DHCP 2 43 DHCP client ID 2 43 DHCP host name 2 44 Dimensions 1 3 6 1 E Effective Print length 7 1 Effective print width 6 1 7 1 Error message 5 1 Expansion I O 1 1 1 3 1 5 2 14 2 27 6 2 A2 6 F Feed gap sensor 2 6 2 65 2 73 2 74 2 75 4 2 5 1 Front cover 2 8 2 9 4 3 5 1 1 1 G Gap 2 75 2 77 7 2 A5 1 Gap length 7 1 Gateway IP address 2 41 Guaranteed print area 7 3 H Head position lever 1 4 2 10 ENGLISH VERSION 1 33047 INDEX I Interface 1 1 1 3 2 14 6 2 A2 1 IP address 2 39 2 59 Issue mode 2 8 2 63 6 1 J Jammed media 4 3 4 4 5 4 L Label 2 3 2 10 7 1 7 2 7 9 LCD message display 1 3 1 4 3 1 6 1 LCD language 2 21 M Manual threshold setting 2 74 2 76 Media 2 3 7 1 7 9 7 10 O Operation panel 1 3 1 4 3 1 Options 1 1 1 5 P Parallel interface 1 3 2 14 2 45 6 2 A2 1 Parameter setting 2 16 2 17 Platen 1 4 4 2 Plug amp play 2 28 A5 1 Power consumption 6 1 Power cord 2 2 A3 1 Power switch 1 3 2 2 2 15 Pre printed media 4 3 5 4 Printhead 1 4 4 1 4 2 Print head cleaner 4 1 Print start position 2 6 2 66 2 73 Print test 2 1 2 48 Print tone 2 65 2 71 Printer driver 2 1 2 45 Printing method 6 1 Printing speed 1 1 6 1 INDEX R Real time clock 1 1 1 5 2 16 2 37 5 3 6 2 1 2 R
28. 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN B 452 TS12 QP PAC B 452 TS12 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ B 492R TH10 QQ B 572 QQ US B 672 QQ US B 492L TH10 QP B 572 QP B 672 QP B 492R TH10 QP TEC B 682 B 682 TS10 QQ TEC B 852 B 852 TS12 QQ TEC B 852 R B 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4T B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM B SA4TP TS12 QM R_ CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R TEC B SX8T R B SX8T TS12 QM R TEC CB 416 CB 416 T3 QQ
29. 5 0mm BACK ADJ 9 9mm NOTES Choose a desired value by using the RESTART BACK ADJ 9 8mm RESTART or FEED key RES PA ADaM Pressing the FEED key one time causes a 0 1 change up to 9 9 mm Pressing the RESTART key one time causes a 0 5mm change up to 49 9 mm BACK ADJ 0 1mm BACK ADJ 0 0mm BACK ADJ 0 1mm FEED BACK ADJ 9 8mm BACK ADJ 9 9mm After selecting a fine adjustment value press the PAUSE key e Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward Print Start Position after a reverse feed When setting 0 0 mm 3mmi y Feed Direction i Print Start Position after a When setting 3 0 mm reverse feed Compared with 0 0mm position the print start position m tpi after a reverse feed is shifted backward Feed Direction 4 4 Print Start Position after a reverse feed E2 69 2 PRINTER SETUP 2 10 Position and Print Tone Fine Adjustment Cont NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes 0 1 change up to 99 9 mm Pressing the RESTART key one time causes a 0 1 change up to 99 9 mm ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment X Coordinate Fine Adjustment RESTART FE
30. BASIC 2 BASIC Interpreter Interpreter Printer buffer FEED BUFFER USB BUFFER RF ID _ After selecting the receive buffer press the PAUSE key lt 4 gt DUMP MODE PRINT ON DEMAND NOTES Use the FEED or RESTART key to select a printing method 1 When DEMAND is selected it is required to choose a printing method again and press the PAUSE key to print the subsequent data until the all data has been printed If an error occurs during dumping the printer will display an error message and stop printing The error can be Prints all data in the receive buffer then stops cleared by pressing the PAUSE key and then the display will After selecting a printing method press the PAUSE key show lt 4 gt DUMP MODE again After a recovery from the error the printer will not start printing PAUSE automatically PRINT ON DEMAND RESTART Prints 166 lines of data approx 50cm then stops To print the subsequent data choose a printing FEED method again and press the PAUSE key L TU 2 2 4 gt r r 5 2 23 2 28 z OF A M lt U z O m Turn off the power and then on z r 2 m B SA4T T V1 2A 2 32 2 PRINTER SETUP 2 7 2 Dump Mode Setting Cont Print Conditions e Printing width 3 9 inches 100 mm e Sensor selection None e Print speed 4 sec e Printing mode Depends on the selection in use
31. Handling of Wireless Communication Device TRW EUM 01 B SA704 RFID U2 EU R For Safety Do not use the product in locations where the use is forbidden for example in a hospital When you do not know the forbidden areas please refer to and follow the medical institution Otherwise medical equipment may be affected causing a serious accident This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction If you have any reason to suspect that interference is taking place immediately turn off the product and contact your TOSHIBA TEC sales agent Do not disassemble modify or repair the product Doing so may cause injury Also modification is against the Laws and Regulations for Radio Equipment Please ask your TOSHIBA TEC sales agent for repair For Europe This product is a wireless communication device and the use of this product is restricted to the following countries or areas If the product is used in the countries or areas other than the following you may be punished according to the laws of those countries or areas C 0682 Hereby Toshiba TEC Corporation declares that this TRW EUM 01 B SA704 RFID U2 EU R is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC This equipment uses the radio frequ
32. Manufacturers and Printers is displayed 4 Click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site http www toshibatec ris com products barcode download index html 5 Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN B 452 TS12 QP PAC B 452 TS12 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ B 492R TH10 QQ B 572 QQ US B 672 QQ US B 492L TH10 QP B 572 QP B 672 QP B 492R TH10 QP TEC B 682 B 682 TS10 QQ TEC B 852 B 852 TS12 QQ TEC B 852 R B 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4
33. PIN2 21 TWISTED PAIR GND PIN3 22 TWISTED PAIR GND PIN4 23 TWISTED PAIR GND PIN5 24 TWISTED PAIR GND 25 TWISTED PAIR GND PIN7 26 TWISTED PAIR GND PIN8 27 TWISTED PAIR GND PIN9 28 TWISTED PAIR GND PIN10 29 TWISTED PAIR GND PIN11 30 TWISTED PAIR GND PIN31 31 nlnit 32 nFault 33 OV 34 NC 35 NC 36 nSelectln Signal SPP Mode Nibble Mode HostClk Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 PtrClk PtrBusy AckDataReq Xflag HostBusy NC OV CHASSIS GND 5V For detection PIN6 TWISTED PAIR GND I LI 2 nlnit NDataAvail OV NC NC IEEE1284Active IEEE1284 B Connector EA2 2 TWISTED PAIR GND PIN1 TWISTED PAIR GND PIN2 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN5 PING TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN8 TWISTED PAIR GND PIN9 TWISTED PAIR GND PIN10 TWISTED PAIR GND PIN11 TWISTED PAIR GND PIN31 ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE I BI APPENDIX 2 INTERFACE B USB interface Standard Transfer type Transfer rate Class Control mode Number of ports Power source Connector B LAN Standard Number of ports Connector LED status Link LED Green Activity LED Orange LAN cable Cable length NOTES Conforming to V2 0 Full speed Control transfer Bulk transfer Full speed 12M bps Printer class Status with the receive buffer free space information
34. RESTART PEEL OFF TRQ 1 PEEL OFF TRQ R2 2 FEED PEEL OFF TRQ R3 ar R3 High After selecting a strip motor torque press the PAUSE key 28 Print Head Applied Current Table Selection This parameter is to choose the applied current level to the print head When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET TONE TABLE TYPE1 Use the FEED or RESTART key to select a desired option TONE TABLE TYPE1 Standard table RESTART Additional table 1 4 2 m 4 gt w m lt U m N FEED E After selecting the print head applied current table press the PAUSE key E2 31 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 2 Dump Mode Setting While lt 4 gt DUMP MODE is displayed on the LCD Message Display press the PAUSE key to enter the Dump Mode In the Dump Mode data in the receive buffer are printed Data are expressed in hexadecimal values This operation allows the user to verify programming commands or debug the program When lt 4 gt DUMP appears press the PAUSE key Du GV n m C DE 2 m amp m O Use the FEED or RESTART key to choose a receive buffer to be dumped BUFFER RS 232C BUFFER CENTRO RESTART BUFFER NETWORK BUFFER BASIC 1 BASIC Interpreter Interface Interpreter buffer BUFFER
35. are the image samples of the fonts bar codes and two dimensional codes provided for the B SAAT series as standard The size of each font may be different from the actual one Font type and size can be specified by a command For details please refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM B Font lt A gt Times Roman medium lt B gt Times Roman medium lt C gt Times Roman bold D Times Roman bold E Times Roman bold F Times Roman italic G Helvetica medium H Helvetica medium Helvetica medium lt J gt Helvetica bold lt K gt Helvetica bold lt L Helvetica italic lt M gt PRESENTATION BOLD lt N gt Letter Gothic medium O Prestige Elite medium lt P gt Prestige Elite bold lt Q gt Courier medium lt R gt Courier bold S 0CR A lt TOOCR B lt q gt Gothic 725 Black EA4 1 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33047 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont OulireFonts Ivetica bold Outline Font B gt Helvetica bold P Outline Font E 07234256758929 9 8 lt Outline Fon F gt 0223456 89 Outline Font G gt 7 2545675 9 Outline Font H Dutch 801 bold Outline Font l gt Brush 738 regular Outline Font J gt Gothic 725 Black EA4 2 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 83047 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES Cont
36. gt 10 TONE ADJ lt D gt 9 TONE ADJ lt D gt 0 Standard ADJ lt D gt 9 TONE ADJ lt D gt 10 Darker RESTART FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 71 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Ribbon Motor Voltage Fine Adjustment Tone Fine When the ribbon is slack or wrinkled and printing is affected fine adjust Adjustment Cont the ribbon motor torque by using the following procedure Take up Motor RBN ADJ lt FW gt lt 3 gt ADJUST SET NOTES RBN ADJ FW 10 Choose a desired value by using the RBN ADJ lt FW gt 2 RESTART or FEED key RBN ADJ lt FW gt 1 RBN ADJ lt FW gt 0 RBN ADJ lt FW gt 14 RBN ADJ lt FW gt 15 High Pressing the FEED key one time causes a 1 step change up to 15 steps Pressing the RESTART key one time causes a 1 step change up to 2 steps RESTART Motor Torque FEED Low After selecting a fine adjustment value or to skip this menu press the PAUSE key Feed Motor RBN ADJ lt BK gt lt 3 gt ADJUST SET Choose a desired value by using the High RESTART or FEED key Pressing the FEED key one time ee a 1 step change up to RESTART 15 steps Pressing the RESTART key one Motor Torque time causes a 1 step change up to 10 steps
37. m ME x Print Speed Pint Speed 600 Fine Adjustment Fine Adjustment Set Feed joo pog Backfeed PrintShrinkede D t Cancel Apply Help Print Method Direct thermal or thermal transfer is selectable Sensor Media sensor type is selectable Issue Mode Batch or strip is selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result e When a print start position cut strip position or print tone needs to be adjusted Section 2 10 Position and Print Tone Fine Adjustment e When pre printed media is used and if a print start position is not properly detected Section 2 11 Threshold Setting E2 63 2 PRINTER SETUP 2 9 Print Test Cont ENGLISH VERSION 1 33047 2 9 Print Test When using an optional Cutter Module or Strip Module It is necessary to set the issue mode cut strip position etc for the Printer Driver or TPCL TEC Printer Command Language in accordance with your printing condition For details of the TPCL refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module or Strip
38. may peel while it is fed backward causing a printer failure 7 1 2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media The Transmissive Sensor detects a gap between labels as illustrated below Label B Area to bedetected Centre of media Sensor position Print side Label Min 2 0 mm Gap Label Min 12 mm feed direction Sensor is movable within this range lt Tag paper with square holes gt Centret media Sensor position Print side Min 2 0 mm Y L s Rectangular holes Min 12 mm _ Media feed direction Round hole Sensor is movable Min 2 5mm within this range E7 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media 7 1 3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media The reflection factor of the Black Mark must be 1046 or lower with a waveform length of 950 nm The Reflective Sensor should be aligned with the centre of the Black Mark Centre of media Sensor should be positioned at the centre of the black mark Min 12 mm Detecting the black marks on the back Media feed direction Sensor is movable within this range 7 1 4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width of print range lt gt lt
39. on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock Do not scratch damage or modify the power cords Also do not place heavy objects on pull on or excessively bend the cords as this may cause fire or electrical shock Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock In these cases immediately turn off the power switches and disconnect the power cord plugs from the outlet Then contact your authorised TOSHIBA TEC representative for assistance Safety Summary Disconnect If foreign objects metal fragments water liquids enter the machines first turn off the power switches and disconnect the power cord plugs from the 7 a Disconnect y the plug ENGLISH VERSION EO1 33047 When unplugging the power cords be sure to hold and pull on the plug portion Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock outlet and then contact your authorised TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Ensure that the equipment is properly grounded Extension cables should also be grounded Fire or electric shock could occur on improperly grounded equipment Do not remove covers repair or modify the machine by yourself You
40. ribbon Tag A type of media with no adhesive Usually tags are made of cardboard or other durable material Thermal direct printing A printing method using no ribbon but thermal media which reacts to heat The thermal print head heats the thermal media directly causing print image to be printed on the media Thermal print head A print head using thermal transfer or thermal direct printing method Thermal transfer printing A printing method that the thermal print head heats an ink or resin coating on the ribbon against the media causing the ink resin to transfer onto the media Threshold setting A sensor setting operation to have the printer maintain a constant print position of pre printed media USB Universal Serial Bus An interface that is used to connect peripherals such as a printer keyboard mouse The USB allows disconnection of a USB device without turning off the power Web printer The web printer function allows you to browse the printer status on the PC issue media check or change the settings or download the firmware to the printer For details refer to the Network Specification INDEX INDEX A Auto print head check 2 25 Automatic threshold setting 2 1 2 73 B Backing paper 2 9 2 68 7 1 Bar code 6 2 A4 3 A5 1 Batch mode 2 8 7 1 A5 1 Black mark 2 7 7 1 7 3 A5 1 Black mark length 7 1 Black mark sensor 2 7 2 65 2 73 2 74 2 75 4 2 5 1 1 3
41. strip issue may not be performed properly 10 Caution for Minimum Label Pitch Length When media of which label pitch length is short is used data may be written on an RFID tag next to the target RFID tag As the location where data is to be written differs among RFID tag types a check must be performed to make sure that the data is written on the target RFID tags The B SX RFID Analyze Tool can be used for this purpose For details please contact the nearest TOSHIBA TEC service representative E7 7 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 2 Ribbon 11 Print Position Accuracy When using RFID tag embedded media the print position accuracy may exceed the guaranteed tolerance of 1 mm in all issue modes It is required to check the print position accuracy for each media type 12 Paper Jam Error Depending on the type of glue or the flexibility of labels a label may come unstuck in front of the sensor unit which cause a paper jam Particularly the frequency of paper jam could become higher on the condition of low operating temperature or use of short pitch labels It is required to check the media feed using the media to be used under the actual operating environment 7 2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC The warranty does not apply to any problem caused by using non approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a TOSHIBA T
42. the printer regularly or whenever the media or ribbon is replaced 1 Turn off the power and unplug the printer 2 Press the Top Cover Release Button and gently open the Top Cover to its full open position 3 Remove the ribbon and media from the printer 4 Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with absolute ethyl alcohol Print Head Cleaner T Print Head Element E4 1 4 MAINTENANCE 4 1 1 Print Head Platen Sensors Cont 4 1 2 Covers and Panels CAUTION DO NOT POUR WATER directly onto the printer DO NOT APPLY cleaner or detergent directly onto any cover or panel NEVER USE THINNER OH OTHER VOLATILE SOLVENT on the plastic covers DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolour loose their shape or develop structural weakness ENGLISH VERSION 1 33047 4 1 Cleaning 5 Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl alcohol Remove dust or foreign substances from the internal part of the printer 6 Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft cloth 7 Wipe the media path Dumper Roller Feed Gap Sensor Black Mark Sensor Platen Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution E4 2 4 MAINTENANCE ENGLISH VERSION E
43. the Expansion I O interface operating mode This parameter should be set depending on the expansion I O control specification of the device to be connected via the expansion I O interface For details refer to the External Equipment Interface Specification When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET EX O TYPE1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 Standard mode FEED TYPE2 Inline mode After selecting an Expansion I O Interface type press the PAUSE key E2 27 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTE be automatically enabled regardless of the setting of this parameter ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 21 Plug amp Play Selection This parameter is to choose whether to enable a Plug amp Play function When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PLUG amp PLAY OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable After selecting a Plug amp Play press the PAUSE key 22 Label End Ribbon Error Selection This parameter is to choose a printing process when a label end or ribbon error is detected When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET LBL R
44. 1 33047 2 11 Threshold Setting B Storing a No Media Level Voltage The following is how to set a No media level voltage that is used to detect a paper end If a is displayed even if the media has not run out yet this voltage needs to be set again 1 Remove any media from the Black Mark Sensor Feed Gap Sensor 2 A real time voltages being detected by the Black Mark Sensor and Feed Gap Sensor are displayed 5 SENSOR ADJ PE RO 1V T4 8V Feed Gap Sensor Black Mark Sensor 3 Press and hold the RESTART or FEED key for about 3 seconds 5 SENSOR ADJ PE RO 1VT4 8V 4 When storing a media level voltage is completed an asterisk 715 displayed on the right side of a voltage Press the PAUSE key 5 The message returns to 52 SENSOR ADJ 5 SENSOR ADJ m Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 52SENSOR ADJ is displayed press the FEED or RESTART key until lt 3 gt ADJUST SET is displayed lt 3 gt ADJUST SET 2 Press the PAUSE key to enter the Parameter Fine Adjustment Mode 3 ADJUST SET FEED ADJ 10 0mm 3 While lt 3 gt ADJUST SET is displayed press the PAUSE key until the target sensor type is displayed lt 3 gt ADJUST SET THRESHOLD 3 09 on PAUSE 3 ADJUST SET Feed Gap Sensor THRESHOLD lt T gt 1 4V
45. 47 2 8 Installing the Printer Drivers Windows 2000 XP 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Ports tab and click on the Add Port button The Printer Ports dialog box is displayed 3 Select Seagull Scientific TCP IP Port from the Available Printer Ports list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the printer After entering these click on the OK button 5 When addition of the port is completed the port is added to the Print to the following port s list 2 Deleting a LAN Port NOTE Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port Windows 98 ME 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Delete Port button 3 Select the port to be deleted then click on the OK button 4 When deletion of the port is completed the port is also deleted from the Print to the following port list Windows 2000 XP 1 Right c
46. AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel Symbols in the message 1 The LED is illuminated The LED is flashing The LED is unlit 2 the number of unprinted media Up to 9999 in pieces 3 Flash memory card remaining memory for PC save area 0 to 895 in bytes 4 amp amp amp amp Remaining flash memory capacity for storing writable characters to 3147 in bytes LED Indication Restoration by qut ONLINE ERROR es No 1 ON LINE Online mode Yes ON LINE Online mode communicating Yes 2 HEAD OPE The Top Cover is opened in online mode Yes 3 PAUSE XX Pause state Yes Yes A parity overrun or framing error has Yes Yes 4 COMMS ERROR Q Joccurred during a communication by RS 232C 5 PAPER JA DM jam has occurred during paper Yes Yes 6 CUTTER ERRORE e A problem has occurred at the cutter Yes Yes module 7 INO PAPER TUN e The media has run out or the media is not Yes Yes loaded properly A feed or an issue was attempted with the Yes Yes 8 HEAD OPE KARR Top Cover opened Except when the FEED key is pressed 9 HEAD ERROR Q The print head has a problem Yes Yes EXCESS HEAD TEMP The print head is overheated e The ribbon has run out e The ribbon has been torn A problem has occurred with the sensor that det
47. AUTION Make sure that the Upper Sensor Ass y is closed when placing the Media Holder Ass y into the printer If the Upper Sensor Ass y is opened it may Media Holder Ass y be damaged Upper Sensor NOTE ii Be careful of the orientation of the Media Holder Ass y and the media 8 Slightly push the Upper Sensor Lever inside and open the Upper Sensor Ass y Q Upper Sensor Lever Upper Sensor Ass y E2 4 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media 9 Pullthe media out of the front of the printer and adjust the Media Cont Guides to the media width This will automatically centre the media ONES Media Guide 10 Lower the Upper Sensor Ass y until the Upper Sensor Lever clicks into position CAUTION Be sure to close the Upper Sensor Ass y before closing the Top Cover If the Upper Sensor Upper Sensor ne Upper Sensor Lever Ass y is opened it may be Ass y damaged NOTE Make sure that the Upper Sensor Ass y is locked If it is unlocked a paper jam or print failure may occur E2 5 2 PRINTER SETUP 2 3 Loading the Media Cont NOTE Be sure to align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor Failure to do this cause a paper jam error 11 ENGLISH VERSION EO1 33047 2 3 Loading the Media After loading the media it may be necessary to set the position of the Media Sensor use
48. BN END TYP1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 When a label end ribbon error is detected in the middle of printing printing is iatel FEED immediately paused LBL RBN END TYP2 TYPE2 When label end ribbon error is detected in the middle of printing the printer prints the half finished label as far as possible and stops when the next label is at the home position After selecting a Label End Ribbon Error type press the PAUSE key E2 28 2 PRINTER SETUP 2 7 1 Parameter Setting Cont ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 23 Pre Strip Selection This parameter is to choose whether to activate the Pre Strip function When this parameter is set to ON Available the top edge of a label is separated pre stripped from the backing paper before the label is printed This function is intended to make the strip issue easier in case the labels are hard to strip due to the label intensity adhesive power or the printing speed When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET PRE PEEL OFF OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable m Available When ON is selected pressing the PAUSE key enables the adjustment value setting P P FEED 9 9mm P P FEED 9 8 RESTART P P FEED 9 7mm FEED
49. EC service representative Spool type Width 60 110 mm Recommended width is 60 90 and 110 mm 450 m within 075 mm 275 mm max The table below shows the correlation between ribbon width and media width backing paper is not included NOTES To ensure print quality and print head life use only TOSHIBA TEC specified ribbons Too much difference in width between media and ribbon may cause ribbon wrinkles To avoid ribbon wrinkles use a ribbon for proper media width shown in the above table Do not use a ribbon that is narrower than media When discarding ribbons please follow the local rule E7 8 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 3 Recommended Media and Ribbon Types 7 3 Recommended Media and Ribbon Types Media type Description Vellum paper and labels General use for low cost applications Coated paper Matt coated paper General use including applications that require small letters and or symbols Glossy coated paper Used where a high grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temperature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has high physical strength and low temperature res
50. ED lt 3 gt ADJUST SET X ADJUST 5 0 X ADJUST 99 9 X ADJUST 99 8mm X ADJUST 0 1mm X ADJUST 0 0mm X ADJUST 0 1mm After selecting a fine adjustment value press the PAUSE key e Example of X Coordinate Fine Adjustment When setting 50 0 mm Top Down Printing Lat Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right E2 70 Feed Direction t T4 ABC tY Bottom First Printing 50 0mm I lt X Ice i a 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Print Tone Fine Adjustment Tone Fine Adjustment Cont Thermal Transfer Print lt 3 gt ADJUST SET TONE ADJ T 3 ONE ADJ lt T gt 10 ONE ADJ lt T gt 9 ONE ADJ lt T gt 0 Standard ONE ADJ lt T gt 9 ONE ADJ lt T gt 10 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time RESTART Darker causes a 1 tone change up to 10 tones Pressing the RESTART key one time causes a 1 tone change up to 10 tones FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key Thermal Direct Print lt 3 gt ADJUST SET TONE ADJ lt D gt 2 TONE ADJ lt D
51. ED or RESTART key until lt 3 gt ADJUST SET appears on the LCD Message Display 5 When lt 3 gt ADJUST SET appears press the PAUSE key to enter the Parameter Fine Adjustment Mode The Parameter Fine Adjustment Mode contains the following sub menus Each time the PAUSE key is pressed the sub menus are displayed sequentially Feed Amount Fine Adjustment Feed amount to the print start position is fine adjusted Cut Strip Position Fine Adjustment Cut position or strip position is fine adjusted Reverse Feed Amount Fine Adjustment Reverse feed amount is fine adjusted X coordinate Fine Adjustment X coordinate of a print position is fine adjusted Print Tone Fine Adjustment Thermal transfer Print tone is fine adjusted for thermal transfer mode Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for thermal direct mode Ribbon Motor Drive Voltage Fine Adjustment Take up motor Drive voltage of the ribbon take up motor is fine adjusted Ribbon Motor Drive Voltage Fine Adjustment Feed motor Drive voltage of the ribbon feed motor is fine adjusted Threshold Fine Adjustment Black mark sensor Threshold for the black mark sensor is fine adjusted See Section 2 11 Threshold Fine Adjustment Feed gap sensor Threshold for the feed gap sensor is fine adjusted See Section 2 11 NOTE The printer driver s properties screen also has Parameter Fine Adjustment menu E2 65
52. FEED or RESTART key to select a desired option RESTART EURO CODE 21 e FEED EURO CODE FF After selecting a Euro code press the PAUSE key E2 24 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTES 1 Itis recommended that this function should be activated when high quality printing such as bar codes printing is required Otherwise choose OFF When a broken element is found the printer stops displaying HEAD ERROR The error state can be cleared by pressing the RESTART key but if the broken element affects bar code readability or actual operations please replace the print head with a proper one ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 15 Auto Print Head Check Selection This parameter is to choose whether to perform the Auto Print Head Check function at the power on time When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET AUTO HD CHK OFF Use the FEED or RESTART key to select a desired option AUTOHDCHKOFF HD CHK OFF CIC print head broken element check is not performed Ed rim AUTOHDCHKON HD CHK ON eo i print head broken element check is performed After selecting auto print head check press the PAUSE key 16 Centronics Interface ACK BUSY Timing Selection This parameter is to choose an ACK BUSY timing of the Centronics interface TYPE1 has
53. For details refer to Section 2 11 Threshold Setting 5 Cutter When an RFID label or tag is used in cut issue mode care must be taken not to cut an antenna of the RFID tag or an IC chip in order not to damage the cutter 6 Static Electricity When printing is performed in a place where humidity is low or under some specific conditions writing data on an RFID tag may fail due to static electricity generated by a label or a ribbon E7 6 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media 7 Printing on Bump Chip Antenna Area Embedding an RFID tag in labels creates bumps on the label surface causing incomplete printing Uneven printing or incomplete printing can occur easily especially within 5 mm back and forth and right and left sides of the RFID tag embedded area as shown in the figure below NOTE The degree of poor printing quality differs depending on height of a chip antenna used Print quality on bumps is not guaranteed Print quality on the sides of RFID tag is not guaranteed embedded Media feed direction Print quality on Print quality on bumps is not the IC chip is not guaranteed guaranteed 5mm 8 Ambient Temperature As low temperature deteriorates wireless performance writing data on an RFID tag may fail under such conditions 9 Strip Issue Stripping performance in strip issue mode depends on the type of glue tag and backing paper For some RFID supplies used a
54. ICATIONS ENGLISH VERSION EO1 33047 7 1 Media 7 SUPPLY SPECIFICATIONS 7 1 Media Please make sure that the media being used is approved by TOSHIBA TEC The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised service representative 7 1 1 Media Type Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag The table below shows size and shape of the media available for this printer Black Mark Black Mark on reverse side Tag paper on reverse side Stop position 9 Cut position NM N Cut position Feed Direction E Unit mm Label di i d ET n Z em Th direct 10 0 999 0 Media pitch erma aree 19 0 999 0 19 0 999 0 Thermal transfer 15 0 999 0 Th direct 8 0 997 0 Label length a 17 0 997 0 16 0 997 0 Thermal transfer 13 0 997 0 Th 1 direct 25 0 118 0 Media width backing paper width Thermal transfer 25 0 114 0 Th 1 direct 22 0 115 Label width Thermal transfer 22 0 111 0 Gap length 2 0 5 0 Black mark length Tag paper 2 0 10 0 Maximum effective print width 104 0 200 dpi type 105 7 300 dpi type Th direct 6 0 995 0 Label mer ae TMT 15 0 995
55. Module periodic cleaning is required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to Section 4 1 3 Optional Cutter Module or Section 4 1 4 Optional Strip Module E2 64 2 PRINTER SETUP 2 10 Position and Print Tone Fine Adjustment lt 3 gt ADJUST SET PAUSE lt 3 gt ADJUST SET FEED ADJ 10 0mm PAUSE 3 ADJUST SET CUT ADJ 10 0mm PAUSE lt 3 gt ADJUST SET BACK ADJ 5 0 PAUSE lt 3 gt ADJUST SET X ADJUST 50 0mm PAUSE lt 3 gt ADJUST SET ONE ADJ T 43 PAUSE 3 ADJUST SET TONE ADJ D 2 PAUSE lt 3 gt ADJUST SET RBN ADJ FW 10 PAUSE lt 3 gt ADJUST SET RBN ADJ BK 5 PAUSE lt 3 gt ADJUST SET HRESHOLD lt R gt 1 0V PAUSE lt 3 gt ADJUST SET HRESHOLD lt T gt 1 4V PAUSE ENGLISH VERSION 1 33047 2 10 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position cut strip position reverse feed amount print tone and ribbon motor torque When a fine adjustment is required such as print start position print tone etc follow the procedure below 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until 12 RESET is displayed 4 Press the FE
56. NS 6 PRINTER SPECIFICATIONS This section describes the printer specifications Item B SA4TM GS12 QM B SA4TM TS12 QM Dimension W x D x H 238 mm x 401 7 mm x 331 5 mm 9 4 x 15 8 x 13 1 Weight 33 1 lb 15 kg Media and ribbon are not included Operating Thermal direct 0 to 40 C 32 F to 104 F temperature range Thermal transfer 5 C to 40 C 41 F to 104 F Relative humidity 25 to 85 RH no condensation Power supply Universal power source AC100V to 240V 50 60Hz 10 Input voltage AC100 to 240V 50 60Hz 10 Power During a print job 2 1A 100V to 1 1A 240V 155W rating consumption During standby 0 19A 100V to 0 15A 240V 13W 100V to 22W 240V Resolution 8 dots mm 203 dpi 11 8 dots mm 300 dpi Printing method Printing speed Thermal transfer or Thermal direct 50 8 mm sec 2 inches sec 101 6 mm sec 4 inches sec 152 4 mm sec 6 inches sec Available media width including backing paper Thermal direct 25 0 mm to 118 0 mm 1 inch to 4 6 inches Thermal transfer 25 0 mm to 114 0 mm 1 inch to 4 5 inches Maximum effective print width 104 0 mm 4 1 inches 105 7 mm 4 2 inches Issue mode Batch Strip option and Cut option LCD Message display 16 characters x 2 lines E6 1 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33047 6 PRINTER SPECIFICATIONS A
57. O1 33047 4 1 Cleaning 4 1 3 Optional Cutter Module 1 Open the Front Cover 2 Loosen the Set Screw of the Cutter Unit to open it 3 Remove jammed media if any Set Screw Cutter Unit 4 Clean the inside of the Cutter Blade with a cotton swab moistened with absolute ethyl alcohol The cutter blade moves up and down when the Cutter Motor Shaft is rotated manually As the cutter blade is sharp Inside of the Cutter Blade care should be taken not to injure yourself when cleaning Outside of the Cutter Blade E4 3 4 MAINTENANCE ENGLISH VERSION EO1 33047 4 1 Cleaning 4 1 4 Optional Strip Module 1 Open the Front Cover holding its right side Front Cover 2 Press down the Release Bar to open the Strip Unit Release Bar Strip Unit 3 Remove jammed media or backing paper if any 4 Wipe the Backing Paper Feed Rollers Guide Roller and Strip Roller with a soft cloth slightly moistened with absolute ethyl alcohol 4 Backing Paper Feed Roller Strip Roller E4 4 5 TROUBLESHOOTING ENGLISH VERSION EO1 33047 5 1 Error Messages 5 TROUBLESHOOTING This chapter lists the error messages possible problems and their solutions If a problem cannot be solved by taking the actions described in this chapter do not attempt to repair the printer Turn off and unplug the printer then contact an authorised TOSHIBA TEC service representative for assistance 5 1 Error Messages N
58. OTES 1 If an error is not cleared by pressing the RESTART key turn the printer off and then on 2 After the printer is turned off all print data in the printer is cleared 3 i n indicates the number of unprinted media Up to 9999 in pieces Problems Causes mode the Top Cover opened RESTART key the Front Cover opened RESTART key COMMS ERROR A communication error has occurred Make sure the interface cable is correctly connected to the printer and the host and the host is turned on PAPER JAM 1 The media is jammed in the media 1 Remove the jammed media and clean path The media is not fed smoothly the Platen Then reload the media correctly Finally press the RESTART key mcr Q 2 A wrong Media Sensor is selected for 2 Turn the printer off and then on Then the media being used select the Media Sensor for the media 3 The Black Mark Sensor is not correctly aligned with the Black Mark on the media 4 Size of the loaded media is different from the programmed size 5 The Upper Sensor and the Lower Sensor misalign with each other 6 The Feed Gap Sensor cannot distinguish a print area from a label gap E5 1 Adjust the sensor position Then press the RESTART key Section 2 3 Replace the loaded media with one that matches the programmed size then press the RESTART key or turn the printer off and then on select a programmed size that matc
59. PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 8 7 Using the Printer Driver For how to use the Printer Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button TEC B SA4T Properties TOSHIBA TEC CORPORATION http barcode toshibatec cojp http www toshibatec ris com 1333 2006 Toshiba TEC All Rights Reserved 1997 2006 Seagull Scientific Inc Authors of the BarT ender label software About tab License Version Help button 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver E Help for Windows Printer Drivers CE Hide Refresh Print Contents Index Search Favorites Getting Started Windows Printer Drivers Changing Printer Driver Settings Maximizing Your Printer Speed License Agreement 8 e Page Setup 8 Graphics Fonts Tools Stock Options Automation Technical Support Er Options Windows Printer Drivers This Windows printer driver will allow you to print to your printer from nearly any application We currently have printer drivers available for Windows 95 98 Me NT 4 0 2000 and XP Windows 3 1 Windows NT 3 51 and Windows CE are not supported Moder
60. R SETUP ENGLISH VERSION EO1 33047 2 PRINTER SETUP 2 PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation The section includes precautions loading media and ribbon connecting cables setting the operating environment of the printer and performing an online print test Installation Connecting the power cord adjustment After referring to the Safety Precautions in this manual install the printer on a safe and stable location Connect a power cord to the power inlet of the printer then to an AC outlet Load a label stock or tag stock Adjust the position of feed gap sensor or black mark sensor according to the media to be used In case of thermal transfer printing load the ribbon Connect the printer to a host computer or a network Turn on the printer power Set the printer parameters in the system mode If necessary install the printer driver in your host computer Make a print test in your operating environment and check the print result If necessary fine adjust the print start position cut strip position print tone etc If the print start position cannot be detected properly when pre printed label is used set the threshold automatically If the print start position cannot be detected properly even an automatic threshold setting is performing manually set the threshold E2 1 Reference 2 1 Installation Connecting the Powe
61. RESTART key to select a desired option RESTART TYPE1 Compatible specification with the B X series FEED TYPE2 Specification for specific home delivery company After selecting a Maxi code specification press the PAUSE key E2 30 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTE When the print tone is too light turn up the print tone in the positive direction first If the print tone does not improve by the print tone fine adjustment choose TONE TABLE TYPE 2 Please do not turn up the print tone excessively as doing this may cause ribbon wrinkles ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 26 Keyboard Interface Selection This parameter is to choose a keyboard interface When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET KB I F OFF Use the FEED or RESTART key to select a desired option OFF Not used KB60 1 RESTART KB I F A UJ KB 60 old version FE FEED KB KB60 2 KB 60 current version KB 80 After selecting a keyboard interface press the PAUSE key 27 Strip Motor Torque Selection This parameter is to choose a strip motor torque When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET PEEL OFF TRQ RO Use the FEED or RESTART key to select a desired option PEEL OFF TRQ RO RO Low
62. Setting Mode contains the following sub menus effective only when an optional Real Each time the PAUSE key is pressed the sub menus are displayed Time Clock B SA704 RTC QM R is sequentially installed 1 Date setting Year Month Day 2 Time setting Hour Minute Second 3 Low battery check setting 4 RTC data renewal timing setting 1 Date Setting This parameter is to set the Year Month and Day in order When lt 8 gt SET appears press the PAUSE key lt 8 gt RTC SET DATE 05 01 01 Press the PAUSE key to set the date NOTE lt 8 gt RTC SET Y Use the FEED or RESTART key DATE Y 06 01 01 ver to set the value PAUSE lt 8 gt RTC SET DATE M 06 03 01 Month PAUSE Y L8 RTC SET r DATE D 06 03 01 ay After selecting the date press the PAUSE key 2 Time Setting This parameter is to set the Hour Minute and Second in order lt 8 gt RTC SET IME 00 00 00 Press the PAUSE key to set the time Hour V JI 4 O 40 m 4 TIME H 10 01 01 PAUSE Minute A V 2 O ep m 4 10 30 01 PAUSE Second V 2 4 9 e m TIME S 10 30 00 After selecting the time press the PAUSE key E2 37 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 6 Real Time Clock Setting 3 Low Battery Check Setting Cont NOTE 1 Be sure to load the batt
63. T B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM B SA4TP TS12 QM R CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R TEC B SX8T R B SX8T TS12 QM R _ TEC CB 416 CB 416 T3 QQ TEC CB 426 CB 426 T3 QQ T3 CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 46 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 6 The screen to select the existing installed printer driver or use the new one is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver
64. TEC CB 426 CB 426 T3 QQ T3 CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 48 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 9 The Use Existing Driver screen is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 10 Change the printer name 1f necessary and select whether or not you use the printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Add Printer Wizard screen is displayed click on the Finish button 15 When installation is completed the new printer icon is added in the Printers folder E2 49 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 USB INTERFACE Installation starts by the operating system s plug and play function Windows 98 Me 1 Turm the printer ON then connect it to your host computer with the USB cable The New Hardware Found dia
65. TOSHIBA TOSHIBA Barcode Printer B SA4TM SERIES eC Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT e Schallemission unter 70dB A nach DIN 45635 oder ISO 7779 e Die f r das Ger t Vorgesehene Steckdose mu der Nahe des Ger tes und leicht zug nglich sein Centronics is a registered trademark of Centronics Data Computer Corp Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and sed in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could vo
66. TS signal output from the printer turns to High level READY At the power off time the printer does not output XOFF ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 5 Stop Bit Length Selection This parameter is to choose a stop bit length of the RS 232C interface Be sure to match a setting with a host computer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET STOP 1bit Use the FEED or RESTART key to select a desired option RESTART FEED After selecting a stop bit length press the PAUSE key STOP BIT 1bit STOP BIT 2bits 6 Parity Selection This parameter is to choose the parity of the RS 232C interface When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET PARITY NONE Use the FEED or RESTART key to select a desired option RESTART FEED After selecting the parity press the PAUSE key PARITY EVEN U gt D lt PARITY 7 Flow Control Code Selection This parameter is to choose a flow control code of the RS 232C interface When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET XON READY AUTO Use the FEED or RESTART key to select a desired option XON XOFF mode RESTART aes RTS mode After sele
67. Value is set in Use the FEED or RESTART key to select a desired option direction the media will stop past the media outlet When the value is set in RESTART Activated direction the media will stop FEED FORWARD WAITOFF Not activated inside the media outlet After selecting an auto forward wait press the PAUSE key This setting will be useful to fine adjust the cut position of labels E2 21 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 1 Parameter Setting When ON is selected pressing the PAUSE key will result that the LCD Message Display shows the stop position fine adjustment value setting Cont screen lt 2 gt PARAMETER SET POSITION 0 0mm POSITION 5 0 RESTART POSITION 0 0mm 1 FEED POSITION 5 0mm FEED key Pressing the FEED key one time causes a 0 1mm change up to 5 0 mm RESTART key Pressing the RESTART key one time causes a 0 1 change up to 5 0 mm After selecting an auto forward wait press the PAUSE key 10 Control Code Selection This parameter is to choose a Control Code When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET CODE AUTO Use the FEED or RESTART key to select a desired option CODE AUTO Automatic selection RESTART CODE ESC LF NUL Manual selection FEED CODE I Manual selection Control codes should
68. an Operating Environment 2 7 7 P Address Setting TCP IP Cont NOTE Pressing the PAUSE key while DHCP is displayed allows you to set a DHCP client ID NOTES Code used to enter a DHCP client ID is selectable between ASCII code alphanumeric and Hex code Set a character or value for each byte by using the RESTART or FEED key RESTART key Increment FEED key Decrement Press the PAUSE key to enter the next byte Repeat this until 16th byte is entered A DHCP ID can be used to check what IP address is assigned to which client on a DHCP server If a DHCP ID is not assigned MAC address of a network device LAN card or LAN interface board will be notified to the server as a DHCP ID instead A DHCP ID is a 16 byte character string As FFH hex code is recognized as a terminator if the top byte of DHCP ID is it is considered that a DHCP ID is not assigned 5 DHCP This parameter is to enable DHCP lt 7 gt IP ADDRESS DHCP PAUSE RESTART or FEED lt 7 gt IP ADDRESS DHCP OFF PAUSE lt 7 gt IP ADDRESS DHCP CLIENT ID 6 DHCP Client ID This parameter is to set a DHCP client ID lt 7 gt IP ADDRESS DHCP CLIENT ID PAUSE FEED or RESTART MODE ASCII MODE HEX DHCP CLIENT ID DHCP CLIENT ID Y Y MODE ASCII 4142434445464748 494A4B4C4D4E4F50 Enter a character or a value for each of 1st byte to 16th ASCII Code
69. arameter Setting Mode contains the following sub menus time the PAUSE key is pressed the sub menus are displayed ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment sequentially 1 Q 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Character code selection Character zero selection Baud rate selection Data length selection Stop bit length selection Parity selection Flow control code selection LCD language selection Auto forward wait selection Control code selection Strip wait status selection FEED key function selection KANJI code selection EURO code selection Auto print head check selection Centronics ACK BUSY timing selection Web printer function selection Input prime selection Ribbon near end selection Expansion I O interface selection Plug amp Play selection Label end ribbon error selection Pre strip selection Reverse feed speed selection Maxi code specification selection Keyboard interface selection Strip motor torque selection Print head applied current table selection E2 17 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 1 Parameter Setting Cont NOTE Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective NOTE The following fonts do not support a zero with sla
70. are Installation The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility with Windows Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for TEC B SA4T c Click Finish to close the wizard 10 When installation is completed the new printer icon is added in the Printers folder E2 57 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 8 4 Uninstalling the Printer Driver NOTE Before uninstalling the printer driver be sure to complete all of printing the status monitor and properties settings Windows 98 ME 1 Select Settings Printers from the Start menu to open the printer folder 2 Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed 3 Click on the Yes button to
71. ation at normal temperature 15 to 30 is desired 58mm 6mm UPM RAFLATAC Media feed direction E7 5 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media Example 3 Rafsec Short Dipole 2 short pitch tag A Shield Sheet is supplied with the B SA704 RFID U2 EU R to enable the RFID kit to encode short pitch tags properly When the Shield Sheet is attached to the printer the write field will be narrower The RFID kit is designed so that the second label is positioned just above the antenna while the first label is at the print start position when using the following short pitch label 5mm amp titia Mri i 2 Storage of RFID Supplies Do not store RFID tags close to printers or their communication performance may not be as specified when they are used 3 Roll type RFID Supplies When RFID supplies are to be rolled roll hardness must be concerned Although it depends on the type of glue tag and backing paper RFID tag embedded labels tend to stay rolled Especially when they are wound outside a paper jam error may occur Unless otherwise specified it is recommended that the RFID tag embedded labels be wound inside 4 Sensor When the transmissive sensor or reflective sensor is enabled transmissivity or reflectivity of a label or tag may vary at an RFID tag embedded area depending on the pattern of an antenna or other factors In such cases a manual threshold setting is required
72. been chosen as default but if a communication error occurs or a communication is not properly made change to TYPE2 When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET IACK BUSY TYPE1 Use the FEED or RESTART key to select a desired option TYPE1 end A rise of ACK signal and a release of BUSY h ime FEED USY occur at the same time 4 ACK BUSY TYPE2 A fall of ACK signal and a release of BUSY occur at the same time After selecting an ACK BUSY timing press the PAUSE key E2 25 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTE When WEB PRINTER ON is selected the status of the printer connected in a network can be checked through the Web browser ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 17 Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer When lt 2 gt SET appears press the PAUSE key until the following display appears 2 PARAMETER SET IWEB PRINTER OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable l After selecting the Web printer function press the PAUSE key 18 Input Prime Selection This parameter is to choose whether to enable a reset operation when INIT signal is ON Normally when the printer receives a reset request signal nInit signal from t
73. codes other than codes 20H to 7FH and to DFH e For details please refer to the B SA4T Series External Equipment Interface Specification stored in the CD ROM EA1 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings Keep as short as possible Should not be bundled tightly with power cords Should not be tied to power line conduits A parallel interface cable to be used should conform to IEEE 1264 B Parallel interface Centronics Mode Conforming to IEEE1284 Compatible mode SPP mode Nibble mode Data input method 8 bit parallel Control signal SPP Mode Nibble Mode nStrobe HostClk nAck PtrClk Busy PtrBusy Perror AckDataReq Select Xflag nAutoFd HostBusy nlnit nlnit nFault nDataAvail nSelectln IEEE1284Active Data input code ASCII code Receive buffer European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code 1M byte EA2 1 APPENDIX 2 INTERFACE Connector PIN No nStrobe 12 PError Select 14 nAutoFd 15 NC 16 OV 17 CHASSIS GND 18 5V For detection 19 TWISTED PAIR GND PIN1 20 TWISTED PAIR GND
74. connect your host computer to the printer and will also show how to make cable connections to other devices Depending on the system configuration you use to print labels there are 5 possibilities for connecting the printer to your host computer These are e A parallel cable connection between the printer s standard parallel connector and your host computer s parallel port LPT e An Ethernet connection using the standard LAN board e A USB cable connection between the printer s standard USB connector and your host computer s USB port Conforming to USB 2 0 Full Speed e A serial cable connection between the printer s optional RS 232C serial connector and one of your host computer s COM ports Option e Wireless LAN using an optional Wireless LAN board Option For details of each interface refer to APPENDIX 2 After connecting the necessary interface cables set an operating environment of the printer Refer to Section 2 7 1 Parameter Setting The diagram below shows all the possible cable connections to the current version of the printer Serial Interface Connector Option Wireless LAN Interface Board Option Expansion I O Interface Option Parallel Interface Connector Centronics USB Interface Connector LAN Interface Connector Power Inlet E2 14 2 PRINTER SETUP 2 6 Turning the Printer ON CAUTION Use the power switch to turn the printer On Off Plugging or unpluggin
75. cting a flow control code press the PAUSE key XON XOFF READY BUSY DTR mode IXON XOFF AUTO mode XON XOFF mode E2 20 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 2 7 1 Parameter Setting 8 LCD Language Selection Cont This parameter is to choose a language in which the LCD message is Cont displayed When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET LCD ENGLISH Use the FEED or RESTART key to select a desired option ENGLISH RESTART TALIAN APANESE SPANISH FEED DUTCH FRENCH O m 20 lt gt 2 After selecting language press the PAUSE 9 Auto Forward Wait Selection This parameter is to choose whether to activate the Auto Forward Wait NOTES function or not 1 If the printer is not used for a few This function used in the cut mode automatically feeds the media days the top edge of the media forward for about 17 mm if there is more than 1 second idle time after may become curly which may printing to prevent the top edge of the media from curling cause a paper jam The Auto When 22PARAMETER SET appears press the PAUSE key until Forward Wait Function prevents the following display appears this problem since the media feed amount is increased so that the lt 2 gt PARAMETER SET media stops past the platen FORWARD WAIT OFF When the Stop Position Fine Adjustment
76. d error occurs the printer returns to an idle condition ENGLISH VERSION EO1 33047 3 2 Operation When the printer is turned on the LINE message appears on the LCD Message Display It is shown during standby or normal printing 1 The printer is turned on standing by or printing ON LINE B SA4T T V1 2A 2 If any error occurs during printing an error message appears The printer stops printing automatically The number on the right side shows the remaining number of media to be printed NOPAPER 125 B SA4T T V1 2A 3 To clear an error press the RESTART key The printer resumes printing ON LINE B SA4T T V1 2A 4 If the PAUSE key is pressed during printing the printer stops printing temporarily The number on the right side shows the remaining number of media to be printed PAUSE 52 B SA4T T V1 2A 5 When the RESTART key is pressed the printer resumes printing ON LINE B SA4T T V1 2A A reset operation clears the print data sent from the computer to the printer and returns the printer to an idle condition 1 The printer is turned on standing by or printing ON LINE B SA4T T V1 2A 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing PAUSE 52 B SA4T T V1 2A 3 Press and hold the RESTART key for 3 seconds or longer lt 1 gt RESET 4 Press the PAUSE key The data sent from the computer will be cleared and t
77. d to detect the print start position for label or tag printing Setting the Feed Gap Sensor position When using a label stock without black marks the Feed Gap Sensor is used to detect a print start position 0 2 3 4 Push the Upper Sensor Lever inside and open the Upper Sensor Ass y Slide the Lower Sensor Tab with your finger to move the Feed Gap Sensor so that the Feed Gap Sensor is positioned at the centre of the labels O indicates the position of the Feed Gap Sensor It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab Pinhole Feed Gap Sensor Lower Sensor Tab Lower the Upper Sensor Ass y until the Upper Sensor Lever clicks into position Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it aligns with the lower Feed Gap Sensor Feed Gap Sensor Upper Sensor Tab E2 6 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media Setting the Black Mark Sensor position Co nt When using media with black marks the Black Mark Sensor is used to detect a print start position 1 Push the Upper Sensor Lever inside and open the Upper Sensor NOTES Ass y Be sure to set the Black Mark 2 Check the reverse side of the media for the black mark position Sensor to detect th
78. de When the printer is in On Line mode and connected to a host computer the normal operation of printing images on labels or tags can be accomplished The figure below illustrates the Operation Panel and key functions LCD Message Display ON LINE LED Green ERROR LED Red FEED RESTART PAUSE FEED k FEED key PAUSE key RESTART key The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s current status Up to 32 characters can be displayed on two lines There are two LEDs on the Operation Panel LED Illuminates when Flashes when ON LINE The printer is ready to The printer is communicating with your computer ERROR Any error occurs with The ribbon is nearly the printer over See NOTE 1 There are three keys on the operation panel PAUSE Used to stop printing temporarily RESTART Used to restart printing FEED Used to feed media 1 3 ON LINE OPERATION 3 2 Operation NOTES I Description of model name on the 2nd line of the LCD B SA4T T LT 300 dpi print head 203 dpi print head For the meaning of error messages and actions to be taken refer to Section 5 TROUBLESHOOTING and APPENDIX 1 3 3 Reset NOTE If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state the printer restarts printing However when a communication error or comman
79. dealer or your nearest TOSHIBA TEC representative As a guideline the best location for some common RFID tags is given below It is recommended to use the RFID Analyze Tool to evaluate the accuracy of writing data on an RFID tag to be used then determine a specific location of the RFID tag If the RFID tag cannot be placed on the best location specified contact the dealer or nearest TOSHIBA TEC representative Note that the best location described in this specification may not be applicable depending on the type or paper or glue even if the same RFID tags are used This guideline applies to RFID labels for thermal transfer issue When using the media made of PET or thermal paper the best location needs to be found again Example 1 UPM Raflatac s Rafsec Short Dipole 2 Tag It is recommended to locate the vertical center of an RFID tag at 27 mm 3 mm from a leading edge of a label and align the horizontal center with the horizontal center of the label 27mm 3mm Media feed direction E7 4 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 1 Media Example 2 UPM Raflatac s Rafsec WEB Tag It is recommended to locate the vertical center of an RFID tag at 58 mm 6 mm from a leading edge of a label and align the horizontal center with the horizontal center of the label When the operating temperature is low 5 C to 10 C the sensitivity tends to become low Variation of the sensitivity of tags may also lower the read rate Oper
80. delete 4 After the printer driver icon is deleted restart your host computer Windows 2000 XP 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Select Settings Printers from the Start menu to open the printer folder 3 Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed 4 Click on the Yes button to delete 5 After the printer icon is deleted select Server Properties from File menu of the Printers folder 6 Select the printer driver to be deleted then click on the Remove button After the printer driver is deleted restart your host computer E2 58 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 8 5 Adding Deleting a LAN Port To use the LAN interface first you have to make the following settings in lt 7 gt IP ADDRESS in the system mode of the printer Refer to TOSHIBA TEC support representative e Set the printer IP address PRINTER IP ADRES the gateway IP address GATEWAY IP ADRES and subnet mask SUBNET MASK Set the port number SOCKET PORT Among these settings the printer IP address and the port number are also required for adding a LAN port 1 Adding a LAN Port Windows 98 ME 1 Right click on the printer icon Select Properties to open t
81. e graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code 1M byte Pin No Signal N C TD Transmit Data RD Received Data 5 DSR Data Set Ready SG Signal Ground p DTR Data Terminal Ready CTS Clear to Send 9 6 RTS Request to Send N C 1v o O01 B RFID Option B SA704 RFID U2 EU R Module Applicable standard Frequency range Center frequency Output power ERP Output power Conducted Modulation method RW Tag Modulation method Tag RW Transmission speed RW Tag Transmission speed Tag RW Encoding RW Tag Encoding Tag RW Number of channels Duty Cycle Carrier sensor feature TOSHIBA TEC TRW EUM 01 for Europe ETSI EN 300 220 869 7 870 0MHz 869 85MHz Max 5mW Power class 7a 100mW DSB ASK Back scatter ASK 40kbps 40kbps PIE FMO 1 Max 100 Class 4 None Environmental standard Available RFID tag types RoHS directive EPC C1 Gen2 EA2 4 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33047 APPENDIX 2 INTERFACE B Wireless LAN Option Standard Conforming to IEEE802 11a IEEE802 11b and IEEE802 11g Protocol IP RFC791 ICMP RFC792 UDP RFC768 TCP RFC793 896 ARP RFC826 HTTPD RFC1866 TELNET FTPD RFC959 DHCP RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK
82. e Cutter Unit is not closed properly Close the Cutter Unit properly module does not cut 2 The media is jammed in the Cutter Remove the jammed paper 2 Section 4 13 Clean the cutter blade Section 4 1 3 The optional Strip Label stock is too thin or the glue is too Refer to Section 7 1 Media and change Module does not sticky the label remove labels from the backing paper 3 The cutter blade is dirty 5 3 Removing Jammed This section describes in detail how to remove jammed media from the Media printer 1 Turn off and unplug the printer CAUTION 2 Press the Top Cover Release Button and gently open the Top Cover to Do not use any tool that may its fully open position supporting it with your hand damage the Print Head 3 Press the Upper Sensor Lever inside and open the Upper Sensor Ass y NOTE 4 Remove the ribbon and media from the printer If you get frequent jams in the cutter contact a TOSHIBA TEC authorised service representative Upper Sensor Ass y 5 Remove the jammed media from the printer DO NOT USE any sharp implements or tools as these could damage the printer 6 Clean the Print Head and Platen then remove any further dust or foreign substances 7 Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter Do not use non specified media in the cutter E5 4 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33047 6 PRINTER SPECIFICATIO
83. e centre of the 3 Slide the Lower Sensor Tab to move the Black Mark Sensor so that black mark otherwise a paper it is in line with the centre of the black mark on the media jam or no paper error may indicates the position of the Black Mark Sensor occur After adjusting the Black Mark It may be easier to move the Lower Sensor Tab if you use a pen inserting its tip into the pinhole of the tab Sensor position align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor This is because a paper end is detected by the Feed Gap Sensor Pinhole Black Mark Sensor Lower Sensor Tab 4 Lower the Upper Sensor Ass y until the Upper Sensor Lever clicks in position E2 7 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media 12 There are three issue modes available on this printer How to set the Co nt media for each mode is provided below Batch mode In the batch mode the media is continuously printed and fed until the number of labels tags specified in the issue command have been printed 1 Pull the top edge of the media past the Platen 2 Close the Top Cover until it clicks Strip mode Option When the optional Strip Module is fitted a label is automatically removed from the backing paper at the Strip Plate as each label is printed Be careful that your fingers 1 Open the Front Cover holding its right side jewellery clothing etc are no
84. e the problem call a TOSHIBA TEC authorised service representative HEAD ERROR There is a problem with the Print Head The Print Head is required to be replaced Call a TOSHIBA TEC authorized service representative SYSTEM ERROR 1 The printer is used in a location where 1 Keep the printer and the interface cables itis subject to noise Or there are away from the source of noise power cords of other electrical appliances near the printer or interface cable The Power Cord of the printer is not 2 Ground the Power Cord The printer shares the same power 3 Provide an exclusive power source for source with any other electrical the printer An application software used on your 4 Confirm the host computer operates host computer has an error or properly malfunction flash ROM flash ROM capacity of the flash ROM backup EEPROM properly RFID WRITE ERROR The printer did not succeed in writing Press the RESTART key data onto an RFID tag after having retried for a specified times E5 2 5 TROUBLESHOOTING ENGLISH VERSION EO1 33047 5 2 Possible Problems 5 1 Error Messages Cont Problems Cause RFID ERROR The printer cannot communicate with the Turn the printer off and then on again RFID module SYNTAX ERROR While the printer is in the Download Turn the printer off and then on again mode for upgrading the firmware it receives an improper command for example an Issue Command POWER FAILURE A
85. eaker has tripped The media is not fed 1 The media is not loaded properly 1 Load the media properly 2 The printer is in an error condition 2 Solve the error in the message display See Section 5 1 for more detail Pressing the FEED A feed or an issue was attempted not on Change the print condition by using the key in the initial state the following default conditions printer driver or a print command so that results in an error Sensor type Feed gap sensor it corresponds to your printing conditions Printing method Thermal transfer Then clear the error state by pressing the Media pitch 76 2 mm RESTART key 5 TROUBLESHOOTING ENGLISH VERSION EO1 33047 5 3 Removing Jammed Media 5 2 Possible Problems Cont This section describes problems that may occur when using the printer and their causes and solutions Possible Problems Nothing is printed on 1 The media is not loaded properly 1 Load the media properly the media mE c 1 0 2 The ribbon is not loaded properly 2 Load the ribbon properly 3 The ribbon and media are not matched 3 Select an appropriate ribbon for the media type being used The printed image is 1 The ribbon and media are not matched Select an appropriate ribbon for the piue md cc c Lu o UU 2 The Print Head is not clean Clean the print head using a Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol The optional cutter 1 Th
86. en 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET DATA LENG 8bits Use the FEED or RESTART key to select a desired option RESTART DATA LENG 8bits FEED DATA LENG 7bits After selecting a data length press the PAUSE key E2 19 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTES 1 When using the hardware flow control the control signals and data must be in pairs between the printer and the PC Printer Host TD RD RD TD RTS CTS CTS RTS DSR DTR DTR DSR Refer to the RS 232C connector s pin layout in APPENDIX 2 Check if the printer and the PC is properly connectable with your cable Becareful that there are two types of RS 232C cable straight cable and cross cable Use a straight cable for this printer NOTE The following is the detailed descriptions for each transmission control code 1 XON XOFF AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 2 XON READY AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 3 READY BUSY At the power on time the DTR signal output from the printer turns to High level READY At the power off time the printer does not output XOFF ON XOFF At the power on time the printer outputs XON At the power off time the printer does not output XOFF READY BUSY RTS At the power on time the R
87. ency band which has not been harmonized throughout all EU and EFTA countries and can be used in the following countries Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Hungary Germany Greece Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Slovakia Slovenia Spain Sweden United Kingdom Norway Liechtenstein Iceland Switzerland Safety Summary ENGLISH VERSION EO1 33047 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorised TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the A symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the C symbol The symbol on the left indicates disassembling This symbol indicates actions which must be performed S
88. ermines the torque for the ribbon motor A feed or printing was attempted with the Front Cover opened G ARA E character or PC command save An error has occurred in writing to the flash ROM An error has occurred in formatting the flash ROM Saving failed because of an insufficient capacity of the flash ROM Display of error A command error has occurred in analyzing message See Note the command POWER FAILURE A momentary power failure has occurred INTIALIZING The flash ROM is being initialised Data cannot be read from written to a EERROMERROR backup EEPROM properly RIBBON ERROR COVER OPEN SAVI FLASH WRITE ERR FORMAT ERROR FLASH CARD FULL EA1 1 APPENDIX 1 MESSAGES AND LEDS LCD Message SYSTEM ERROR LED Indication ONLINE ERROR ENGLISH VERSION EO1 33047 APPENDIX 1 MESSAGES AND LEDS Printer Status When the following abnormal operations are performed a system error occurs a Command fetch from an odd address b Access to word data at an odd address c Access to long word data at an odd address d Access to the area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded Restoration by RESTART key Yes No
89. ery and set the low battery check function to ON whenever the real time clock is used If the battery is not loaded or the battery voltage is low the real time clock data is erased at the power off time When the low battery check function is set to ON and if the battery voltage is 1 9V or less the printer will result in a LOW BATTERY error and stop at the power on time As a restart is invalidated in this case hold down the RESTART key to cause the printer to enter lt 1 gt RESET mode access the Real Time Clock setting mode and set the low battery function to OFF This parameter is to choose whether to activate the low battery check function or not Press the PAUSE key to set Low battery check is FEED Low battery check is not Y activated LOW BATT OFF aU After selecting the low battery check press the PAUSE key 4 RTC Data Renewal Timing Setting This parameter is to choose the RTC data renewal timing d amp 2 zo gt Press the PAUSE key to set RENEWAL BATCH Batch print is possible However the same time is printed on the all media issued in a batch because the real time clock data is read only for the first media RENEWAL PAGE A real time can be printed on each media However the printer needs to stop the motion before printing each media to read the real time clock data RESTART FEED ETI After selecting the RTC data renewal timin
90. eshold value within software commands or the printer driver 1 While holding down the FEED and PAUSE keys turn on the printer 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys lt 1 gt DIAG Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt 5 gt SENSOR ADJ appears on the LCD Message Display lt 5 gt SENSOR ADJ 4 Press the PAUSE key to enter the Sensor Adjustment Mode lt 5 gt SENSOR ADJ H 28 C A 28 C The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing media level voltage and media level voltage Each time the PAUSE key is pressed the sub menus are displayed sequentially Sensor Status Display Temperatures being detected by the Print Head Thermistor and the Ambient Thermistor are displayed Black Mark Sensor Status Display Voltage being detected by the Black Mark Sensor is displayed Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored Feed Gap Sensor Status Display Voltage being detected by the Feed Gap Sensor is displayed Feed Gap Sensor Adjustment Using the media actually used a media level voltage is stored Black Mark Sensor Feed Gap Sensor Status Display No media media level voltage detected by the Black Mark Sensor Feed Gap Sensor i
91. esolution 6 1 A5 2 Reverse feed amount 2 69 RFID module 1 1 1 5 6 2 A1 2 Ribbon 2 11 7 8 7 9 7 10 Ribbon cover 1 3 1 4 2 12 Ribbon motor voltage 2 72 Ribbon stopper 1 4 2 11 2 12 RS 232C 1 3 2 14 6 2 A2 4 S Serial interface 1 1 1 3 2 14 6 2 A2 4 Socket port 2 42 Strip mode 2 8 7 1 A5 2 Strip module 1 1 1 5 2 8 2 64 4 4 5 3 6 2 Strip position 2 67 2 68 Subnet mask 2 27 System mode 2 16 2 39 T Tag 2 10 7 1 A5 2 Thermal direct 2 65 6 1 7 1 A5 2 Thermal transfer 2 65 6 1 7 1 A5 2 Threshold setting 2 73 A5 2 Top cover 1 3 2 3 2 11 5 1 Al 1 Top cover stopper 2 12 U Upper sensor ass y 2 3 2 5 5 4 Upper sensor lever 2 4 2 5 USB interface 1 1 1 3 2 14 2 50 6 2 A2 3 Web printer 2 26 5 2 Wireless LAN 1 1 1 3 1 5 2 14 6 2 A2 5 X X coordinate 2 70 ENGLISH VERSION EO1 33047 INDEX TOSHIBA TEC CORPORATION I
92. f the ribbons please follow the local rules For the specification of available ribbon refer to Section 7 2 Ribbon ENGLISH VERSION EO1 33047 2 4 Loading the Ribbon 3 Lower the Top Cover to its 45 angle open position While pushing the Top Cover Stopper raise the Top Cover again This will fix the Top Cover Top Cover Top Cover Stopper 4 Open the Ribbon Cover Ribbon Cover 5 Fit the ribbon take up core into the Ribbon Holder Take up side aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper Ribbon Holder Take up side 6 Turn the ribbon take up core in the direction indicated by the arrow to remove any slack E2 12 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 4 Loading the Ribbon 2 4 Loading the Ribbon 7 Close the Ribbon Cover until it clicks Cont Ribbon Cover Be sure to close the Ribbon Cover before closing the Top Cover It is dangerous to close the Top Cover with the Ribbon Cover opened as the Ribbon Cover slams shut 8 Gently close the Top Cover until it clicks E2 13 2 PRINTER SETUP 2 5 Connecting the Printer to Your Host Computer NOTE When using the USB interface fix the USB Interface Cable to the printer back with the supplied Cable Clamp and the SMW 3x8 screw SMW 3x8 Cable Clamp ENGLISH VERSION EO1 33047 2 5 Connecting the Printer to Your Host Computer The following paragraphs outline how to
93. formance and life from your printer For most queries please refer to this manual and keep it safe for future reference Please contact your TOSHIBA TEC representative for further information concerning this manual 1 2 Features This printer has the following features e Space saving design An area required to place a printer is about A4 size in spite of both media and ribbon being loaded inside it Also the Top Cover is opened upward which saves the installation space The optional cutter module and strip module are as slim and small as the Front Cover Various kinds of interface Various kinds of interface are provided Standard Option e Parallel Serial USB Wireless LAN e Built in LAN Expansion I O Superior hardware Clear print is realized by an 8 dots mm 203 dpi B SA4TM GS12 or 11 8 dots mm 300 dpi B SA4TM TS12 print head at a printing speed of 50 8 mm sec 2 inches sec 101 6 mm sec 4 inches sec or 152 4 mm sec 6 inches sec Heavy duty enclosure As the enclosure is made of metal the printer can be used in an industrial environment such as a factory Easy maintenance Design of the printer is simple Especially attachment and removal of the print head and platen are very simple which makes maintenance easy e A variety of options The following optional devices are available e Cutter module Strip module Serial interface board Wireless LAN board RFID module 300 dp
94. g press the PAUSE key The current date is displayed lt 8 gt RTC SET DATE 06 03 01 Press the FEED and RESTART keys at the same time to return to the lt 8 gt RTC SET display V 2 4 O ep 4 E2 38 2 PRINTER SETUP 2 7 7 P Address Setting TCP IP Power OFF While holding down the FEED and PAUSE keys turn on the printer A FEED RESTART lt 2 gt PARAMETER SET 4 RESTART FEED A FEED RESTART lt 4 gt TEST PRINT 4 FEED RESTART FEED RESTART Y lt 6 gt RAM CLEAR FEED 1 RESTART 7 IP ADDRESS FEED RESTART lt 8 gt BASIC FEED 1 RESTARTI lt 9 gt FOR FACTORY 5 1 RESTART ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment When the printer is connected to a PC through TCP IP by using a LAN cable it is necessary to set an IP address in the System Mode for system administrators The System Mode for system administrators consists of the following menus DIAG Vx x lt 2 gt PARAMETER SET lt 3 gt ADJUST SET lt 4 gt TEST PRINT lt 5 gt SENSOR ADJ lt 6 gt RAM CLEAR lt 7 gt IP ADDRESS lt 8 gt BASIC lt 9 gt FOR FACTORY E2 39 This menu is used to check and print the printer system information and maintenance counter status This menu is used to set the printer parameters This menu is used to make a fine adjustment of a pr
95. g the Power Cord to turn the printer On Off may cause fire an electric shock or damage to the printer NOTES Ifamessage other than ON LINE appears on the display or the ERROR LED Red is illuminated go to Section 5 1 Error Messages To turn OFF the printer power turn the Power Switch to the O side position ENGLISH VERSION EO1 33047 2 6 Turning the Printer ON When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer 1 To turn ON the printer power press the Power Switch as shown in the diagram below Note that is the power ON side of the switch Power Switch 2 Check that the ON LINE message appears in the LCD Message Display and that the ON LINE LED Green is illuminated E2 15 2 PRINTER SETUP 2 7 Setting an Operating Environment LCD Message Display FEED RESTAAT PAUSE FEED key PAUSE key RESTART key ON LINE PAUSE PAUSE Hold down RESTART for 3 sec 2 m P m 4 4 FEED RESTART N V 0 gt 20 gt m m D n m FEED v 2 0 4 gt 2 zi lt 3 gt ADJUST SET RESTART lt 4 gt DUMP MODE FEED A m o gt d V m x lt D gt Z m FEED 20 m o gt X je c
96. gt PARAMETER SET appears press the PAUSE key twice 2 PARAMETER SET ZERO FONT 0 Use the FEED or RESTART key to select a desired option RESTART Without slash I FEED With slash After selecting a character zero press the PAUSE key E2 18 2 PRINTER SETUP 2 7 1 Parameter Setting Cont Lomemuncations Port CUMI Properties Ux General Pot Senegt Driver Resources pcr a of Sone 3 Sense Advanced Besos Delauts Reference Properties screen of Serial COM port under Windows98 ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 3 Baud Rate Selection This parameter is to choose a baud rate of the RS 232C interface When the printer communicates with a host computer by serial interface be sure to match the setting with the host When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears SPEED 9600bps Use the FEED or RESTART key to select a desired option SPEED 115200 bps RESTART SPEED 38400 bps SPEED 19200 bps SPEED 9600 bps FEED SPEED 4800 bps SPEED 2400 bps After selecting a baud rate press the PAUSE key 4 Data Length Selection This parameter is to choose a communication data length of the RS 232C interface 7 bits is used when transmitting alphanumeric data only 8 bits is used to when transmitting special characters Be sure to match a setting with a host computer Wh
97. he host via Centronics interface the printer will be reset and turn to the idle state When the INPUT PRIME parameter is set to OFF the printer is reset but does not turn to idle When this parameter is set to ON the host sends an INIT signal and the printer turns to idle each time the printer is turned on If you would like to avoid this processing set this parameter to OFF When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET INPUT PRIME ON Use the FEED or RESTART key to select a desired option A After selecting the Input Prime press the PAUSE key E2 26 2 PRINTER SETUP 2 7 1 Parameter Setting Cont ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 19 Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected When 22PARAMETER SET appears press the PAUSE key until the following display appears 2 PARAMETER SET RBN NEAR END 70m Use the FEED or RESTART key to select a desired option RBN NEAR END 70m RESTART Near end is detected when the remaining ribbon is 70m long RBN NEAR END 30m FEED Near end is detected when the remaining ribbon is 30m long Ribbon end is not detected After selecting the ribbon near end function press the PAUSE key 20 Expansion I O Interface Type Selection This parameter is to choose a type of
98. he printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in 7 IP ADDRESS in the system mode of the printer After entering these click on the OK button Add Seagull TCP IP Port X m TCP IP Settings You may specify the printer s location by name or IP address name may be either a name on the local network such as PRINTERB or a fully qualified internet name such as printer6 seaguilscientific com IP addresses are specified as four numbers separated by periods for example 10 1 2 3 Name or IP Address The port number determines which TCP port is used to communicate with the printer Most printers use port 9100 Port Number st 00 m Part Settings The port name is displayed in the Ports dialog For example LPT1 is the name of the parallel port The name generated by default is acceptable Port Name 5 When addition of the port is completed the port is added to the drop down list for Print to the following port E2 59 2 PRINTER SETUP ENGLISH VERSION EO1 330
99. he printer CAUTION Make sure that the Upper i Sensor Ass y is closed when taking out the Media Holder 5 If the Upper Sensor Ass y is opened it may be damaged Upper Sensor Be careful not to touch the ASS y Print Head Element when opening the Top Cover 3 Raise the Release Lever and remove the Media Holder Left Failure to do this may cause missing dots by static electricity or other print quality problems Media Holder Left NOTE 1 As the Top Cover is heavy be sure to support it with your hand when opening it Failure to do this may cause the printer to fall over backward For the specification of available media refer to Section 7 1 Media When the inner core diameter of the media roll is 40 mm remove the Spacers from the Media Holders Release Lever 4 Insert the Media Shaft into the core of a media roll Media Shaft Spacer E2 3 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media 5 Put the Media Holder Left onto the Media Shaft Push the Media Cont Holder Left and the Media Holder Right against the media until the media is held firmly place This will automatically centre the media Media Holder Left Media Holder Right 6 Fold the Release Lever to lock the Media Holder Left Media Holder Left Release Lever 7 Place the Media Holder Ass y into the printer C
100. he printer returns to an idle condition ON LINE B SA4T T V1 2A E3 2 4 MAINTENANCE 4 MAINTENANCE WARNING 1 Be sure to disconnect the power cord before performing maintenance Failure to do this may cause an electric shock To avoid injury be careful not to pinch your fingers while opening or closing the cover and print head block The print head becomes hot immediately after printing Allow it to cool before performing any maintenance Do not pour water directly onto the printer 4 1 Cleaning 4 1 1 Print Head Platen Sensors CAUTION Do not use any volatile solvent including thinner and benzene as this may cause discoloration to the cover print failure or breakdown of the printer Do not touch the Print Head Element with bare hands as static may damage the Print Head Be sure to use a Print Head Cleaner Failure to do this may shorten the Print Head life NOTE A Print Head Cleaner P No 24089500013 is available from your authorised TOSHIBA TEC service representative ENGLISH VERSION 1 33047 4 1 Cleaning This chapter describes how to perform routine maintenance To ensure the continuous high quality operation of the printer refer to the following table and perform a regular maintenance routine Cleaning cycle High throughput Every day Every ribbon roll or media roll Once To maintain the printer performance and print quality please clean
101. hes the loaded media Finally resend the print job 5 Align the Upper Sensor with the Lower Sensor Section 2 3 6 Refer to Section 2 11 to set the threshold If this does not solve the problem turn off the printer and call a TOSHIBA TEC authorised service representative 5 TROUBLESHOOTING ENGLISH VERSION EO1 33047 5 1 Error Messages 5 1 Error Messages Cont Problems Cause CUTTER ERROR The media is jammed in the cutter Remove the jammed media Then press When an optional cutter the RESTART key If this does not module is installed solve the problem turn off the printer and call a TOSHIBA TEC authorised service representative Section 4 1 3 NOPAPER 1 The media has run out 1 Load new media Then press the RESTART key Section 2 3 2 The media is not loaded properly Reload the media correctly Then press the RESTART key Section 2 3 3 The media is slack Take up any slack in the media RIBBON ERROR 1 The ribbon is not fed properly Remove the ribbon and check the status of the ribbon Replace the ribbon if necessary If the problem is not solved turn off the printer and call a TOSHIBA TEC authorised service representative 2 The ribbon has run out 2 Load a new ribbon Then press the RESTART key Section 2 4 EXCESS HEAD TEMP The Print Head has overheated Turn off the printer and allow it to cool down about 3 minutes If this does not solv
102. his manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer install and delete the printer driver the procedure for adding the LAN port cautions and limitations The examples provided here illustrate the procedure for installing the printer driver version V7 0 for the B SA4T series 2 8 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA bar code printer as well as the easy to use general printers You can use this printer by connecting a parallel interface cable printer cable a USB cable or a LAN cable to your host computer 2 System Requirements To install the TOSHIBA printer driver on your host computer the following system and environment are required e Operating system Windows 98 Windows Me Windows 2000 Windows XP e Hardware A DOS V IBM PC AT compatible machine running an above operating system e Interface Parallel interface conforming to the IEEE1284 standard USB interface LAN interface 2 8 3 Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using Please install the printer driver by performing the appropriate procedure If the previous version of the printer driver has been installed on your host computer be sure to uninstall it before you install thi
103. i print head Expansion I O board Real Time Clock E1 1 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33047 1 3 Accessories 1 3 Accessories When unpacking the printer please make sure all the following accessories are supplied with the printer NOTE O Start up CD ROM 1 pc As a power cord is not supplied Contents with this printer please purchase e Bar code print application Bartender ultra lite one that meets each country s safety standard For details refer e Owner s Manual to APPENDIX 3 e Specifications Programming Key operation etc Product information Catalogue e Windows Driver O Supply Loading Instructions Safety Precautions Doc No EO2 33015 Doc No EO2 33016 O Quality Control Report O Warranty Disclaimer Sheet 1 sheet 1 sheet CA Cable Clamp 1 pc O SMW 3x8 Screw 1 pc Printer Rear Support 1 pc O SMW 4x8 Screw 1 pc E1 2 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33047 1 4 Appearance 1 4 The names of the parts or units introduced in this section are used in the following chapters 238 9 4 401 7 15 8 1 4 1 Dimensions p i Dimensions in mm inches 1 4 2 Front View Ribbon Cover Supply Window Top Cover LCD Message Display Top Cover Release Button Operation Panel Media Outlet Front Cover Power Switch O OFF I ON 1 4 3 Rear View RS 232C Serial Interface Connector Option
104. id the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada 258 iP20 for CANADA only Copyright O 2005 For EU Only by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S A All Rights Reserved Rue de la C lid e 33 BE 1080 Brussels 570 Ohito Izunokuni shi Shizuoka ken JAPAN TOSHIBA TOSHIBA Barcode Printer B SA4TM SERIES Owner s Manual Waste Recycling information for users Following information is only for EU member states The use of the crossed out wheeled bin symbol indicates that this product may not be treated as general household waste a By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product The following wireless communication device can be installed in this printer B SA704 RFID U2 EU R Please be sure to read the following precaution for handling of wireless communication devices before using this product Precautions for
105. ied media and ribbons may shorten the head life and result in problems with bar code readability or print quality All media and ribbons should be handled with care to avoid any damage to the media ribbons or printer Read the guidelines in this section carefully e Do not store the media or ribbon for longer than the manufacturer s recommended shelf life e Store media rolls on the flat end Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have specifications which exceed Na 800 ppm K 250 ppm and CT 500 ppm e Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO and kaolin AbO 2S1O 29 0 For further information please contact your local distributor or your media and ribbon manufacturers E7 10 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33047 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES
106. ified value may affect the cutter life For the specification of the media Bs to Section 13 Change the print head pressure according to the thickness of the 7 1 Media media to be used by using the Head Position Lever NOTES Be sure to set both Head Position Levers in the same direction Failure to do this may cause blurred printing Do not leave the Head Position Levers positioned at the middle When closing the Top Cover they block the Print Head Positioning Shaft and the Top Cover cannot be closed Print Head Positioning Shaft Head Position Lever Head Position Lever Move the levers If a clear print cannot be obtained toward the front of change the position to the printer Move the levers If a clear print cannot be obtained toward the back of change the position to the printer Head Position Lever 14 If the loaded media is direct thermal media with a chemically treated surface the media loading procedure is now completed Close the Top Cover If the media is normal media it is also necessary to load a ribbon Refer to Section 2 4 Loading the Ribbon E2 10 2 PRINTER SETUP 2 4 Loading the Ribbon Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the moving parts be sure to load the ribbon once the printer has stopped moving completely The print head becomes hot immediately after printing Allow
107. in any of the following selected Search for the best driver for your device Recommended Removable Media Floppy CD ROM v Specify a location Ix Driver Browse C Display a list of all the drivers in a specific location so you can select the driver you want Windows driver file search for the device TEC B SA4T Windows is now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver 29 2 53 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button Add Printer Wizard You can type a name for this printer or you can use the name supplied below When you are ready click Finish to install the printer and add it to the Printers folder Printer name B SA4T Do you want your Windows based programs to use this printer as the default printer Yes 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button Add New Hardware Wizard 5 4 Windows has finished installing the new hardware device 12 When installation is completed the new printer icon is added in the Printers folder
108. int start position cut position etc This menu is used to perform print tests This menu is used to check the sensor statuses and adjust each sensor This menu is used to perform a RAM clear DO NOT USE this menu This menu is used to set an IP address This menu is used to enable the printer to use Basic program This menu is intended for an in process inspection Do not use this menu 2 PRINTER SETUP 2 7 7 P Address Setting TCP IP Cont ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment In this section how to set the IP address is described First you need to access the System Mode for system administrators 1 While holding down the FEED and PAUSE keys turn on the printer 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt 7 gt IP ADDRESS appears on the LCD Message Display 4 Press the PAUSE key to enter the IP Address Setting Mode The IP Address Setting Mode contains the following sub menus To enter each sub menu press the PAUSE key lt 7 gt IP ADDRESS PRINTER IP ADRES RESTART FEED lt 7 gt IP ADDRESS GATEWAY IP ADRES RESTART FEED RESTART FEED lt 7 gt IP ADDRESS SOCKET PORT RESTART FEED RESTART mE 7 IP ADDRESS DHCP CLIENT ID FEED 1
109. is installed When installation is completed the new printer icon is added in the Printers folder E2 47 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers Windows 2000 XP 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Select Settings Printers from the Start menu to open the printer folder 3 Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button 4 Select Local printer Mark off the Automatically detect and install my Plug and Play printer checkbox then click on the Next button 5 Select the port to be used for printing from the Available ports list then click on the Next button 6 On the screen listing Manufacturers and Printers click on the Have Disk button The Install From Disk dialog box is displayed 7 Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site http www toshibatec ris com products barcode download index html 8 Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B
110. istance as well as heat resistance This material is used for many applications especially where high durability is required Mode serial plate labels caution labels etc Polyimide This material gives the best performance on heat resistance greater than PET film It is often used for PCB labels as it can withstand passage through a solder bath Ribbon type Vellum wax ribbon This ribbon is mainly used for vellum paper and labels It has a very high ink density to cope with uneven printing surface Standard wax ribbon Good match for coated paper Matt coat and glossy coat Smear less ribbon Wax resin ribbon Good match for coated paper The printed image will resist water and light rubbing Scratch and solvent resistance ribbon Very good match for plastic films synthetic paper PET polyimide etc Scratch and solvent resistance Heat resistance with PET and polyimide Combination of Media and Ribbon Media type S Ribbon type Vellum paper and label Coated paper Plastic films mec o Vellum wax ribbon Standard wax ribbon Smear less ribbon wax resin ribbon Scratch solvent resistance ribbon O Good match E7 9 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33047 7 4 Care Handling of Media and Ribbon 7 4 Care Handling of Media and Ribbon CAUTION Be sure to carefully review and understand the Supply Manual Use only media and ribbons that meet specified requirements Use of non specif
111. it to cool before loading the ribbon To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION Be careful not touch the Print Head Element when opening the Top Cover Failure to do this may cause missing dots by static electricity or other print quality problems NOTE When replacing the ribbon leave the printer power on Then press the RESTART key to restart an operation ENGLISH VERSION EO1 33047 2 4 Loading the Ribbon There are two types of media available for printing on these are thermal transfer media normal media and direct thermal media with a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 Press the Top Cover Release Button and gently open the Top Cover to its fully open position supporting it with your hand Top Cover Top Cover Release Button 2 Fit the core of the ribbon supply roll into the Ribbon Holders Supply side aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper Ribbon Supply Roll Notch Fit the protrusion into the notch E2 11 2 PRINTER SETUP 2 4 Loading the Ribbon Cont NOTES Be sure to remove any slack in the ribbon when printing Printing with a wrinkled ribbon will lower the print quality When a ribbon end is detected RIBBON ERROR message will appear on the display and the ERROR LED will illuminate When disposing o
112. lements and when current is allowed to flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper Print speed The speed at which printing occurs This speed is expressed in units of ips inches per second Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image is called a pixel As the resolution becomes higher the number of pixels increased resulting in more detailed image RFID Radio Frequency Identification A method of automatically identifying people or objects using radio waves In case of the B SX series the RFID module writes digital information to an RFID tag mounted inside labels or tag paper while the printer is printing data on them The RFID tag is a microchip attached to an antenna The microchip holds data and the antenna enables the tag to send and receive data Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Strip mode One of the printer modes of operation where an optional strip module is installed to separate printed labels from the backing paper one by one Strip module A device used to remove labels from the backing paper EA5 2 ENGLISH VERSION EO1 33047 APPENDIX 5 GLOSSARIES Supply Media and
113. lick on the printer icon Select Properties to open the printer Properties dialog box 2 On the Ports tab select the port to be deleted then click on the Delete Port button 3 When deletion of the port is completed the port is also deleted from the Print to the following port s list E2 60 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 2 8 6 Cautions 1 Printer Driver Upgrades To upgrade the printer driver to this version uninstall the previous version of the printer driver before installing this printer driver Be sure to restart your host computer after you upgrade the printer driver When your operating system is Windows 98 or Windows Me be sure to restart your host computer after you uninstall the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to complete all of printing the status monitor and properties settings Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port E2 61 2
114. log box is displayed and USB Device is detected New Hardware Found 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard E2 50 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected Search for the best driver for your device Recommended Removable Media Floppy CD ROM v Specify a location Ix Driver Browse C Display a list of all the drivers in a specific location so you can select the driver you want 4 Check to see that the USB Printing Support driver is detected then click on the Next button Add New Hardware Wizard E E Windows driver file search for the device USB Printing Support Windows is now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver 29 XSDRIVERNUSBPRINT INF E2 51 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 I
115. lugged into a different place in the network DPI Dot Per Inch The unit used to express print density EA5 1 ENGLISH VERSION EO1 33047 APPENDIX 5 GLOSSARIES Feed gap sensor A transmissive sensor which detects the difference of potential between the label gaps and the label to find the print position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Clearance between labels IPS Inch per second The unit used to express print speed Label A type of media with adhesive backing LCD Liquid Crystal Display Installed on the operation panel and displays operation modes error message and so on Media Material on which data is printed by the printer Label tag paper fanfold paper perforated paper etc Plug and Play When Plug and Play is enabled the PC will automatically identify the printer if the PC supports Plug amp Play optimize the system resource IRQ and DMA and display a message prompting a printer driver installation Pre printed media A type of media on which characters logos and other designs have been already printed APPENDIX 5 GLOSSARIES Printer IP address A 32 bit address of a printer connected to TCP IP network which identifies the network printer An IP address is written as 4 sets of numbers separated by periods Print head element The thermal print head consists of a single line of tiny resistive e
116. may be injured by high voltage very hot parts or sharp edges inside the machine 0 a 0 wire Be N CAUTION Precautions No disassembling This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication The following precautions will help to ensure that this machine will continue to function correctly e Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers e USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons e DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas e Ensure the printer is operated on a level surface e Any data stored in the memory of the printer could be lost during a printer fault e Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference e Unplug the machine whenever you are working inside it or cleaning it e Keep your work environment static free e Do not place heavy objects on top of the machines as these items may become unbalanced and fall
117. momentary power failure has occurred Check the power source which supplies power to the printer If the rating is not correct or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power change the outlet LOW BATTERY The voltage of the Real Time Clock Hold down the RESTART key until Battery is 1 9V or less lt 1 gt is displayed If you would like to keep using the same battery even after LOW BATTERY error occurs set the Low battery check function to OFF and set the date and time to the real time As long as the power is on the Real Time Clock will function However once the power is turned off the date and time will be reset Call a TOSHIBA TEC authorised service representative for replacement of the battery Other error messages A hardware or software problem may Turn the printer off and then on If this have occurred does not solve the problem turn off the printer again and call TOSHIBA TEC authorised service representative 5 2 Possible Problems This section describes problems that may occur when using the printer and their causes and solutions Possible Problems The printer will not 1 The Power Cord is disconnected 1 Plug in the Power Cord turn on 2 The AC outlet is not functioning 2 Test with a power cord from another correctly electric appliance 3 The fuse has blown or the circuit 3 Check the fuse or breaker br
118. n Windows applications are able to print to any printer for which there is a Windows driver installed on the system Some older applications including those written for DOS do not use printer drivers You must contact the application vendor if you need support for your printer model You should consider upgrading to a newer Windows application What Is Printer Driver In the early days of computers it was necessary for every computer program to be specifically written to support each printer model in order to print to it This E2 62 2 PRINTER SETUP 2 9 Print Test ENGLISH VERSION EO1 33047 2 9 Print Test After your operating environment has been set perform a print test 1 Perform a print test by using the Printer Driver or an Issue Command The printer driver s Properties screen allows you to set the communication conditions media size and other printing conditions in accordance with your operating environment For details refer to the Help for the Windows Printer Drivers screen Example Stock tab display of the Printer Driver s Properties Screen TEC B SA4T Properties 2 x General Details Sharing Page Setup Graphics Fons Stock Options About r Media Settings Print Method Pin Method gt Sensor Sensor Transmissive 7 Label Gap Label Gap 0 08 r Issue Settings Issue Mode Issue Mode Batch Mode with Back Feed
119. nstalling the Printer Drivers 5 When the screen which indicates the USB Printing Support driver has been installed is displayed click on the Finish button Add New Hardware Wizard USB Printing Support Windows has finished installing the new hardware device 6 After a while B SA4T is detected as a new hardware New Hardware Found TECB SA4T Windows has found new hardware and is locating the software for it 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard Windows has found the following new hardware TECB SA4T Windows can automatically search for and install software that supports your hardware If your hardware came with installation media insert it now and click Next What would you like to do C Automatic search for a better driver Recommended Specify the location of the driver Advanced Beck ENS 2 52 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and
120. o 50 0 mm Pressing the RESTART key one time causes a 0 1 change up to 50 0 mm FEED CUT ADJ 50 0mm CUT ADJ 49 9mm CUT ADJ 0 1mm CUT ADJ 49 9mm After selecting a fine adjustment value press the PAUSE key e Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the cut position is shifted forward Feed Direction When setting 0 0 mm Feed Direction 4 When setting 3 0 mm Compared with 0 0mm position the cut position is shifted backward Feed Direction 4 E2 67 t Cut Position 3mm ini Cut Position 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment e Example of Strip Position Fine Adjustment When setting 3 0 mm Print Head Compared with 0 0mm position the stop position after printing is shifted forward Label Stop position after Pa printing Strip Plate Backing Paper When setting 0 0 mm 3MM ja gt l Stop position printing gt When setting 3 0 mm Compared with 0 0mm position the stop position after printing is shifted backward Stop position after printing E2 68 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 10 Position and Print Tone Fine Adjustment 2 10 Position and Print Reverse Feed Amount Fine Adjustment Tone Fine Adjustment Cont Serie BACK ADJ
121. pecific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power cord plug from the outlet N WARNING Any other than the specified AC voltage the voltage AC specified on the is prohibited Do not use voltages other than Prohibited rating plate as this may cause fire or electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not insert or drop metal flammable or other foreign objects into the machines through the ventilation slits as this may cause fire or electric shock If the machines are dropped or their cabinets damaged first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorised TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Disconnect the plug This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc
122. pen close Please refer to WARNING 3 Media Holder Ass y Media Guide Head Position Lever Head Position Lever Platen Head Position Label Refer to Section 2 3 Loading the Media Step 13 Caution symbol for the stepping motor Please refer to WARNING 4 E1 4 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33047 1 5 Options 1 5 Options Option Name 300 dpi Print B SA704 TPH3 QM R This print head enables a conversion of a 203 dpi print head of the Head B SA4TM GS12 model into a 300 dpi print head This option is intended for use when you desire to print Kanji Chinese characters or to obtain clearer print Cutter module B SA204 QM R A cutter which cuts the media one by one This module is slim and compact enough to be fitted in the Front Cover Strip module B SA904 H QM R This module peels off a printed label from the backing paper at the media outlet It is slim and compact enough to be fitted in the Front Cover Serial Interface B SA704 RS QM R Installing this PC board provides an RS232C interface port Wireless LAN B SA704 WLAN QM R Installing this PC board allows a communication by wireless LAN RFID module B SA704 RFID U2 EU R Installing this module enables read and write of RFID tags ___ Expansion I O 5 704 1 Installing this board in the printer allows a connection with Real Time Clock This module holds the current time year month day hour minute second 2 PRINTE
123. r Cord Loading the Media Loading the Media Loading the Ribbon Connecting the Printer to Your Host Computer Turning the Power ON Setting an Operating Environment Installing the Printer Drivers 2 9 Print Test 2 10 Position and Print Tone Fine Adjustment 2 11 Threshold Setting 2 11 Threshold Setting 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 1 Installation 2 1 Installation To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions e Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight e Keep your work environment static free Static discharge can cause damage to delicate internal components e Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains e Assure that the printer is connected to the AC mains with a three prong power cable that has the proper ground earth connection 2 1 1 Attaching the Printer Attach the supplied Printer Rear Support to the bottom of the printer back Rear Support with the SMW 4x8 screw as shown in the picture below NOTE The Printer Rear Support can be attached in either way of A or B But A is more stable than B A B SMW 4x8 Printer Rear Support
124. r ete Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation EA2 6 APPENDIX 3 POWER ENGLISH VERSION EO1 33047 APPENDIX 3 POWER CORD APPENDIX 3 POWER CORD When purchasing the power cord Since the power cord set is not enclosed in this unit please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative As of September 2004 Certification Certification mark Certification mark Country Agency Country Agency Country Agency Australia Sweden SEMKKO Austria Belgium Canada CSA Denmark Finland France Power Cord Instruction For use with 100 125 Vac mains power supply please select a power cord rated Min 125V 10A For use with 200 240 Vac mains power supply please select a power cord rated Min 250V Please select a power cord with the length of 4 5m or less North America Country Region Power Cord Rated Min Type Conductor size Min Plug Configuration locally approved type Rated Min 125V 10A SVT No 3 18AWG 125V 10A 250V H05VV F 3x0 75 mm 250V 10A 1 At least 125 of the rated current of the product EA3 1 250V 250V HO5VV F AS3191 approved Light or Ordinary Duty type 3 x 0 75 mm 3 x 0 75 mm 250V 1 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1 33047 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES The following
125. reponere tier reete E2 35 2 7 5 EAN SOWING p R E2 36 2 7 6 Real TME Clock Setting dee E Eia eiat ai t E2 37 2 7 7 IP Address Setting enne 2 39 2 8 Installing the Printer p pese ode etd ted E2 45 2 8 1 Introduction iori Eo PO rait lide t p etal E2 45 2 8 2 General Description eerte oreet eee ooi ea eoe viene E2 45 2 8 3 Installing the Printer Driver sess E2 45 2 8 4 Uninstalling the Printer mmm E2 58 2 8 5 Adding Deleting a LAN Port sssseeeeem emere E2 59 2 8 6 peo env E2 61 2 8 7 Using the Printer Driver i iiie teinte ete Reed a Ee iege bi E2 62 29 Print TeS qe rc cm E2 63 2 10 Position and Print Tone Fine Adjustment E2 65 2 41 Threshold Setting E2 73 ON EINE OPEHATION iih oh a io Ce eee ceed E3 1 Operation Patel sse pei orm ana E boi uico e RR NL a Los Lee E3 1 Dt CALL 2 37 P 2 ENGLISH VERSION 1 33047 A MAINTENANCE uec eo VE Eon eT Rd fated De Cua ke Cao EO epa dU 4 1 EC MB GIA o AAE E LLL LS 4 1 4 1 1 Print Head Platen Sensors sess 4
126. rogram under the following conditions For the BASIC enable setting mode refer to the B SA4T Series Key The BASIC expansion mode program has already been loaded The BASIC enable setting mode is selected Operation Specification stored in the CD ROM The basic expansion mode ends when the basic expansion program is exited When lt 5 gt EXPAND MODE appears press the PAUSE key lt 5 gt EXPAND MODE When the PAUSE key is pressed BASIC program is executed E2 34 2 PRINTER SETUP 2 7 4 Automatic Calibration ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment While lt 6 gt AUTO CALIB is displayed on the LCD Message Display press the PAUSE key to enter the Automatic Calibration Mode In the Automatic Calibration Mode whether to activate the automatic calibration at a power on time or not is selectable When the automatic calibration is activated the printer feeds the media for about 160 mm each time the power is turned on or the Top Cover is opened to detect a print start position When lt 6 gt AUTO CALIB appears press the PAUSE key 6 AUTO CALIB OFF Use the FEED or RESTART key to select a desired option l Activated DN TRANS Feed gap sensor Rereor gee Black mark sensor After selecting the automatic calibration press the PAUSE key NOTES This function is available only when the media pitch is 10 0 mm to 150 0 mm
127. s displayed Black Mark Sensor Feed Gap Sensor Adjustment No media No media level voltage is stored E2 74 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 11 Threshold Setting 2 11 Threshold Setting When using the Black Mark Sensor C ont 1 While lt 5 gt SENSOR ADJ is displayed press the PAUSE key until the message appears The displayed value is a real time voltage being detected by the Black Mark Sensor 5 SENSOR ADJ REFLECT 3 5V Voltage at a black mark 2 Measure a voltage at a blank part of media and a black mark 5 respectively At this time write down the midpoint between both nr voltages This value is used later for a threshold setting Midpoint Threshold voltage Example Mi IL i Print area 4 8V Black mark 2 4 Midpoint 3 6V Voltage at a print area NOTES 1 When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected n that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 5 SENSOR ADJ REFLECT 3 5V 3 Press and hold the RESTART or FEED key for about 3 seconds 5 SENSOR ADJ aligning a blank part of print area with the Black Mark Sensor 4 When storing
128. s printer driver Refer to Section 2 8 4 Uninstalling the Printer Driver To print via your network please install the printer driver by performing the installation procedure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is completed add the LAN port by referring to Section 2 8 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver For Windows 98 Me Open the printer properties Select the Details tab and click on the Spool Settings button The Spool Settings dialog box is displayed Select Disable bi directional support for this printer For Windows 2000 XP Open the printer properties and select the Ports tab Mark off the Enable bidirectional support checkbox NOTE In case of the B SX4T or B SX5T series make sure that the Centronics interface type is set to SPP default E2 45 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers Windows 98 Me 1 Select Settings Printers from the Start menu to open the printer folder 2 Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button 3 Select Local printer then click on the Next button The screen listing
129. s set press the PAUSE key to go to Socket Port Setting NOTES Pressing the PAUSE key while PORT ON 08000 is displayed allows you to set the port number Set a number for each digit by using the RESTART or FEED key RESTART key Increment FEED key Decrement Range 00000 to 65535 A number exceeding 65535 will be automatically corrected to 65535 Be careful not to set the same port number that other applications are using Press the PAUSE key to move the cursor to the next digit After the last digit is set press the PAUSE key to go to DHCP Setting 3 Subnet Mask This parameter is to set a Subnet Mask lt 7 gt IP ADDRESS SUBNET MASK PAUSE Y lt 7 gt IP ADDRESS 255 255 255 000 PAUSE Y lt 7 gt IP ADDRESS 255 255 255 000 PAUSE lt 7 gt IP ADDRESS 255 255 255 000 PAUSE Y lt 7 gt IP ADDRESS 255 255 255 000 PAUSE v lt 7 gt IP ADDRESS SOCKET PORT 4 Socket Port This parameter is to enable a socket port and set a socket number SOCKET PORT pM RESTART or FEED PORT ON 08000 U JI PAUSE PORT ON 08000 Enter a number for each digit of the port number with the RESTART or FEED key 08000 PAUSE l 08000 PAUSE lt 7 gt IP ADDRESS E O 0 2 42 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 7 Setting
130. sh Bit Map Font OCR A OCR B GOTHIC 725 Black Kanji Chinese Outline Font Price Font 1 Price Font 2 Price Font 3 DUTCH 801 Bold BRUSH 738 Regular GOTHIC 725 Black True Type Font 1 Character Code Selection This parameter is to choose a character code used for printing Printed characters differ depending on a chosen character code and font For details of characters refer to the B SA4T Series External Equipment Interface Specification Printer Command Manual When lt 2 gt PARAMETER SET appears press the PAUSE key lt 2 gt PARAMETER SET FONT CODE PC 850 Use the FEED or RESTART key to select a desired option RESTART 2 12112 21212 21212 2 4191912191313 Sq Sq 3 olololololololololo of of vil 0110110101 gt olojlolojojlol isi ol 3 ol ol ol o1 co gt FEED nimi omi m 212 2 2 SS olololo Oo rr rmi p rm j m Ul Ul ui vu n olo olo ojo m 0 U CO a i a O1 MIN After selecting a character code press PAUSE key 2 Character Zero Selection This parameter is to choose the way to indicate zero between 0 and g When lt 2
131. t draw into the rollers of the Strip Unit Front Cover Strip Unit E2 8 2 PRINTER SETUP 2 3 Loading the Media Cont NOTE Be sure to close the Strip Unit completely Failure to do this may cause a paper jam ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 Press down the Release Bar to open the Strip Unit Release Bar Strip Unit 3 Remove enough labels from the leading edge of the media to leave 300mm of backing paper free 4 Pass the backing paper through the opening under the Backing Paper Feed Roller Then close the Strip Unit until it clicks Backing Paper Backing Paper Feed Roller 5 Insert the leading edge of the backing paper into the slot of the Front Cover 6 Close the Front Cover and the Top Cover Slot Tu Front Cover E2 9 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 3 Loading the Media 2 3 Loading the Media Cont When the optional Cutter Module is fitted the media is automatically cut VARNING Insert the leading edge of the media into the Media Outlet of the Cutter The cutter is sharp so care Module must be taken not to injure your fingers when handling the Media cutter CAUTION 1 When using a label stock be sure to cut the gaps Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and Shorten the cutter life Use of tag paper which thickness exceeds spec
132. talling the Printer Drivers 6 Select Install from a list or specific location Advanced then click on the Next button Found New Hardware Wizard This wizard helps you install software for TEC B SA4T If your hardware came with an installation CD or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Click Next to continue 7 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed C Search removable media floppy CD ROM Include this location in the search Driver Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware E2 56 2 PRINTER SETUP ENGLISH VERSION EO1 33047 2 8 Installing the Printer Drivers 8 When the dialog box below is displayed click on the Continue Anyway button Hardw
133. to be removed After selecting the Strip Wait Status press the PAUSE key 12 FEED Key Function Selection This parameter is to choose the function of the FEED key When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET FEED KEY FEED Use the FEED or RESTART key to select a desired option FEED KEY FEED Ses The FEED key will feed one media when FEED pressed FEED KEY PRINT The FEED key will print the data in the Image Buffer The last printed data After selecting the FEED key function press the PAUSE key E2 23 2 PRINTER SETUP 2 7 1 Parameter Setting Cont NOTE Kanji code selection is not supported by the QM model as the Kanji ROMs are not installed change in the Euro Code value ENGLISH VERSION EO1 33047 2 7 Setting an Operating Environment 13 KANJI Code Selection This parameter is to choose a KANJI code When 22PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET KANJI CODE TYPE1 Use the FEED or RESTART key to select a desired option RESTARTI Windows code l After selecting a Kanji code press the PAUSE key 14 EURO Code Selection This parameter is to choose a Euro code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears lt 2 gt PARAMETER SET EURO CODE Use the
134. used to make a fine adjustment of a print start position cut position etc Refer to Section 2 10 Position and Print Tone Fine Adjustment This menu is used to print the data in the receive buffer for debug Refer to Section 2 7 2 Dump Mode Setting This menu is used to start the program for BASIC mode Refer to Section 2 7 3 BASIC Expansion Mode This menu is used to enable or disable the automatic calibration function Refer to Section 2 7 4 Automatic Calibration This menu is used to enable or disable the LAN communication and SNMP Refer to Section 2 7 5 LAN Setting This menu is used to set the date and time of the real time clock enable or disable the low battery check and choose a real time renewal timing Refer to Section 2 7 6 Real Time Clock Setting NOTES lt 3 gt ADJUST SET lt 4 gt DUMP MODE lt 5 gt MODE lt 6 gt AUTO CALIB lt 7 gt LAN lt 8 gt RTC SET System Mode menus can be selected with the RESTART or FEED key To enter each of the above System Mode menus press the PAUSE key when the menu is displayed If the PAUSE key is pressed with lt 1 gt RESET being displayed the printer will turn to an idle state and the message will change to ONLINE E2 16 2 PRINTER SETUP 2 7 1 Parameter Setting While lt 2 gt PARAMETER SET is displayed on the LCD Message Display press the PAUSE key to enter the Parameter Setting Mode The P
135. vailable bar code types JANS JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2 digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RMASCC ROYAL MAIL 4STATE CUSTOMER CODE RSS14 Available two dimensional code Data Matrix PDF417 QR code Maxi Code Micro PDF417 CP Code Available font Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Parallel interface Centronics Bidirectional 1284 Nibble mode USB interface V2 0 Full speed LAN interface 10 100BASE Optional equipment Serial interface board RS 232C B SA704 RS QM R Wireless LAN interface board B SA704 WLAN QM R RFID module B SA704 RFID U2 EU R Cutter module B SA204 QM R Strip module B SA904 H QM R 300 dpi Print Head B SA704 TPH3 QM R Expansion I O Board B SA704 IO QM R Real Time Clock B SA704 RTC QM R NOTES Data Matrix is a trademark of International Data Matrix Inc U S PDF417 is a trademark of Symbol Technologies Inc US QR Code is a trademark of DENSO CORPORATION Maxi Code is a trademark of United Parcel Service of America Inc U S E6 2 7 SUPPLY SPECIF

Toshiba B-SA4TM Printer User Manual

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