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Toshiba B-EX4 Printer User Manual
Contents
1. 5 28 9 4 2 3 Control code CODE en 5 28 5 4 2 4 Manual selection MANUAL 5 29 5 4 2 5 Peel off wait status PEEL OFF STA US 5 29 5 4 2 6 USB STATUS USB I F STATUS 5 29 5 4 2 7 FEED Key Function mmm 5 29 5 4 2 8 Kanji special code KANJI CODE 5 30 5 4 2 9 Euro code EURO CODE MMMMMMMMee 5 30 5 4 2 10 Auto head broken check AUTO HD CHK 5 30 5 4 2 11 WEB Printer WEB PRINTER 5 90 5 4 2 12 Ribbon near end RBN NEAR END 9 31 5 4 2 13 External I O mode EX l O 5 31 5 4 2 14 Paper ribbon end LBL RBN END 9 31 5 4 2 15 MaxiCode specification MAXI CODE 9 32 ct MI PAUL EER 5 32 5 4 2 17 Threshold selection THRESHOLD SELECT 5 33 5 4 2 18 Print method ENERGY T
2. 5 53 5 6 7 Factory test FACTORY TEST 5 53 5 6 8 Auto print Transmissive AUTO PRINT TRANS 5 53 5 6 9 Auto print Reflective AUTO PRINT REFL 5 54 SENSOR ADJUSTMENT 5 55 5 7 1 Temperature sensor TEMPERATURE 5 55 5 7 2 Reflective sensor REFLECT 5 55 5 7 3 Transmissive TRANS 5 56 5 7 4 Paper empty level PE REFL TRANS 5 56 5 7 5 Ribbon end RIBBON 5 56 RAM CLEAR 2 2 2 nn nnn nnn nnn nnn nnn nnn nnn nn nn nnn nnn cnn nnn nnn nnn 5 57 5 8 1 No RAM clear NO RAM CLEAR 5 57 5 8 2 Counter clear MAINTE CNT CLEAR 5 57 5 8 3 Parameter clear PARAMETER CLEAR
3. 5 79 SE EE 5 83 10 11 EO18 33027 ON LINE MODERT 6 1 6 51 THRESHOLD SETTING mmm mmm mmm 6 8 6 2 ONLINE MODE LCD DISPLAY 6 11 6 3 HELP DISPLAY mmm mmm nnn nnn mmm 6 14 PERIODIC MAINTENANCE PROCEDURE oer rene 7 1 TROUBLESHOOTING uu rrr nnne nnne n nnnm n nnnm nnnm mmm 8 1 TBD MAJOR UNIT REPLACEMENT T B D MM 10 101 EE Eege 10 ILC MAN FO BOARD a a d qudd queda dunptd cad vcnp d mMMEME 10 10 3 PANEL PC BOARD AND LOUD UNIT dsessestiddoioe inii iibri rite RUND doupoetid pinu 10 10 3 1 LCD 10 Wa PSnB PL DORE a 10 10 4 STEPPING MOTOR 10 10 5 RIBBON MOTORS LAR EHP FEED eegener 10 TOL POG MOTO T aKO ee 10 Deseos niis EE 10 105 RIBBON MOTOR SENSURDATANERUP Ee 10 19 5 1 Fibborn Motor Sensor A LARGO UI meets acne rU eR us ERU nA a SRM brb Rener ud ni nas 10 1050 2 Ribon TEE Foei 10 IF PRINT REAL eccesenscinbstutuhumkn ageseent REeE a GEM RRERU ANNE MEMBER Rude 10 IUG PERTEN keedan enasini eege 10 109 FEED area nae ee
4. OFF e Emrteg Nometten e Access eeng Noinitializaion Password protection enable disable Noiniaization tentis H Witerey me 1 20seond Write retry positon m e e ap mesh 0 00 0 o e m gue o e e at petegn 0 o e e AGCthreshoomin 00 0 e e Ma wend age OFF RFID write success label issue number No initialization RFID write failure label issue number No initialization 5 62 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR RTC setting Parity check No initialization Overwrite for printing No initialization Compatible Z MODE Enable Disable OFF User mode Auto paper measurement Enable Disable OFF Attention of reprint The limit value of label setting command is different between Japan mode JA and others 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 IP ADDRESS SETTING B Outline of the IP Address Setting In the IP Address Setting mode you can set the IP Address Gateway Address Subnet Mask DHCP and DHCP ID which are necessary for a network communication Since each setting value is different depending on your operating environment The IP Address Setting menu contains the following MENU ITEM System Mode SYSTEM MODE 7 INTERFACE setting lt 7 gt INTERFACE Network NETWORK Wire Wireless LAN selection LAN WLAN 5 9 1 Network NETWORK Menu list of Network NETWOR
5. 5 57 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR ALL COUNTER Clearing After clear COMPLETED Turn off the printer COMPLETED Turn off the printer is displayed after finishing Ram clear Turn off printer 5 8 3 Parameter clear PARAMETER CLEAR It clears each parameters of printer setting The destination for which RAM clear has been performed is printed on the top right corner of the maintenance counter printout oe peEmatsh Clearing After clear COMPLETED Turn off the printer The setting value for each destination is below System mode Parameter setting printer movement setting Function Media Load Forward wait Auto forward reverse wait fine adjustment value Wait movement HU CUT RWD Ribbon save Back feed 5 58 5 SYSTEM MODE Parameter setting Soft control setting Function Character code U character type Control code EO18 33027 5 8 RAM CLEAR Peso LL Nonas awo e Control code CODE1 Control code CODE2 Control code CODE3 Peel off wait status USB STATUS FEED Key Kanji special code Euro code WEB printer Ribbon near end Auto broken dot check Expansion I O mode we e Paper ribbon end MaxiCode a e y TYPE1 TYPE1 BEEN eege F A NN NR Manual setting EES sensor Manual setting es a Print control Thermal transfer Print control Direct Thermal Power save mode time Parameter setting LCD display F
6. USB serial number EE lt lt RS 232C gt gt Content SPEED Communication speed selection DATA LENG Data length selection 8 L8nb J STOP BIT Stop bit length selection 0 11 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST p PARITY Parity selection ODD Logg pe CONTROL Transmission control XON XOFF XON XOFF protocol method selection No XON output when the power is on no XOFF output when the READY BUSY READY BUSY DTR protocol No XON output when the power is on no XOFF output when the power is off XON READY XON XOFF READY BUSY DTR AUTO protocol XON output when the power is on XOFF output when the power is off XON XOFF XON XOFF protocol AUTO XON output when the power is on XOFF output when the power is off READY BUSY RTS protocol RTS No XON output when the power is on no XOFF output when the power is off lt lt CENTRO gt gt ACK BUSY Centronics ACK BUSY TYPE1 The ACK signal is sent to timing setting match the rising edge of ACK signal and the falling edge of the BUSY signal The ACK signal is sent to match the falling edge of ACK signal and the falling edge of the BUSY signal INPUT PRIME Reset process when the Reset is performed ninit signal is ON Reset is not performed PLUG amp PLAY Plug and play operation Plug and play operation is enabled OFF Plug and play operation is disabled setting lt lt LAN WLA
7. most RFID tag types Ti is not necessary to change the default setting digit point oO 5 11 4 3AGC threshold AGC THRESHOLD It is applicable for only B SX704 RFID U2 R EU R US R US R Obtain the gain of the RFID tag and when that gain is lower than the AGC threshold tags are considered as error tags even if a data write succeeds When the AGC threshold is se to 0 all tags are writable When set to 8 for example only tags with the AGC threshold level set to 9 or greater are writable The optimal value is different depending on the tags digit point it 5 80 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 4 4Write AGC threshold WRITE AGC THRESHOLD It is applicable for only B SX704 RFID U2 R EU R US R CN R When the Q value is set to 1 or greater the AGC threshold for data write becomes effective When the obtained gain of an RFID tag is lower than the AGC threshold for data write a data write operation is not performed In other words setting an AGC threshold for data write enables writing data only to a tag placed just above the antenna Supposing that the gain of a tag just above the antenna is 14 and that of a tag off the antenna is 7 setting the threshold to 11 a value between 8 and 14 enables the printer to write data only to the tag just above the antenna When the threshold is set to 0 a data write operation is performed regardless of the gain of a tag Both of the AGC threshold and t
8. 2 line DEnglish00 ON ERR LINE OR Remaining memory size of external USB Remaining memory size of internal PC EO18 33027 6 ON LINE MODE Range O 09 999 999 unit UIT 3072 1 Kbyte unit Il 1Kbyte size of character 00 3147 ff Kbyteunit Restoration by Acceptance of the RESTART key Yes No Status Request Printer status and Reset Command Yes No online mode O u h ONLINE o e finte SS mode LTE e TT lesen B WI H uu BB id BB prev fed or issue when head open Ina Inapausestate Inapausestate tt parity error or framing error has occurred during communication by RS 232C A paper jam occurred during paper feed A paper was not set properly An actual label did not match to the selected paper sensor type The paper sensor position did not match to blak mark position of paper The actual paper size did no match to selected label length The level of paper sensor did not match to paper The gap of label was not detected due to pre printing A paper jam occurred at cutter A cutter did not move from home position A cutter cover was open A paper has run out A paper was not set A level of paper sensor did not match to paper e Yes Yes 8 NO RIBBON e The ribbon has run out H SS BB Issue was the head A feed or an attempted with opened 6 ON LINE MODE WE BB E E eee m Uu EO18 33027 6 ON LINE
9. Problems Cause 1 The media is jammed in the media path The media is not fed smoothly Awrong Media Sensor is selected for the media being used is not correctly aligned with the Black Mark on the media Size of the loaded media is different from the programmed size 1 Adjust the sensor position EO18 33027 6 ON LINE MODE Remove the jammed media and clean the Platen Then reload the media correctly Finally press the RESTART key Turn the printer off and then on Then select the Media Sensor for the media being used Finally resend the print job Then press the RESTART key Replace the loaded media with one which matches the programmed size then press the RESTART key or turn the printer off and then on select a programmed size that matches the loaded media Finally resend the print job Refer to Section 5 4 to set the threshold If this does not solve the problem turn off the printer and call a TOSHIBA TEC authorised service representative Load new media RESTART key Reload the media correctly press the RESTART key 3 Take up any slack in the media Remove the ribbon and check the status of the ribbon Replace the ribbon if necessary If the problem is not solved turn off the printer and call a TOSHIBA TEC authorised service representative The ribbon has run out Load a new ribbon RESTART key The Built In Rewinder Unit is full Remove the backin
10. RS 232C gt OF 192 168 010 020 000 000 000 000 255 255 255 000 F 08000 OF FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFF FFFFFFFF ABCCEFCH J KL UWXYZ123456 11b g E NFRASTRUCTLRE OF OF n SYSTEM 1 802 1X SUPPLI CANT CFF 802 11b CHANNEL O1 802 11b BALD RATE 11M 802 119 CHANNEL 01 LN OF 000 000 000 000 OF NONE NCNE AUTO 400nmj 3l abel s 5ti nes 4 Osec 5ti nes 4 Osec Lem Lummen m Lm Lem Lem Lem SOU PP LO g 5 9 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST Print condition Print method Setting by user Speed Setting by user No mount winding motor lt lt COUNTER gt gt Count condition TOTAL FEED Total label distance covered cannot be 0 0 3200 0 km cleared Counts when the paper feed motor are driven to feed a paper or print Counts also during a reverse feed operation When the power is off the label distance of 50 0 cm or less may be rounded down and backed up Counts when the paper feed motor are driven to feed a paper or print Counts also during a reverse feed operation When the power is off the label distance of 50 0 cm or less may be rounded down and backed up FEED1 FEED4 Label distance covered historical 0 0 3200 0 km The label historical distance P
11. will be displayed in the Tool menu and Serial Open will be displayed on the status bar e Serial PortClose The printer port is ready to be closed After the port is closed Serial PortOpen will be displayed in the Tool menu and Serial Close will be displayed on the status bar e LAN Connect The LAN port is ready to be opened After the LAN port is opened LAN DisConnect will be displayed in the Tool menu and 7 Connect will be displayed on the status bar e LAN DisConnect The LAN port is ready to be closed After the LAN port is closed LAN Connect will be displayed in the Tool menu and 0 Close will be displayed on the status bar 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 2 CommSetting Makes settings for communication between the PC and the printer m Communication LF Select Communication lF Serial I F B Part COMI E SE Port COM1 to COM9 ance Baudrate 9600 E Baudrate 2400 4800 9600 Data bit 8 m Data bit 8 bit 19200 38400 115200 Parity NON bs Parity NONE EVEN ODD Stop bit Stop bit op bit 1 2 Flow control NON Flow control NON XON XON XOFF LAN I F RTS CTS XON XOFF Printer IP Address Socket Port No NOTES 1 In the case of the LAN interface a socket communication is used 2 Serial port may not be selectable depending on the printer types 3 The above settings can be saved by a parameter save fun
12. 1 Resumes printing after a temporary stop of label printing or after an error 2 Places the printer in the usual initial state which is obtained when the power is turned on 3 Switches to user mode PAUSE 1 Stops label printing temporarily 2 Programs the threshold values MODE 1 Switches to user mode CANCEL 1 Clears the job ENTER 1 Displays help messages UP 1 No function DOWN 1 No function LEFT 1 No function RIGHT 1 Displays help messages B Error messages NOTES 1 lf an error is not cleared by pressing the RESTART key turn the printer off and then on 2 After the printer is turned off all print data in the printer is cleared 3 indicates the number of unprinted media Up to 9999 in pieces Error Messages Problems Causes Solutions Online mode with the Print Head Block open the RESTART key COMMS ERROR A communication error has occurred Make sure the interface cable is correctly connected to the printer and the host and the host is turned on CUTTER ERROR The media is jammed in the cutter Remove the jammed media Then Only when the cutter press the RESTART key If this does module is installed on not solve the problem turn off the the printer printer and call a TOSHIBA TEC authorised service representative 6 2 6 ON LINE MODE B Error messages continued Error Messages PAPER JAM The Black Mark Sensor
13. 2 Reflective sensor REFLECT It adjusts the sensor level of reflective sensor Set tag paper on reflective sensor and the black mark should not be located on the sensor The display content of sensor level is updated each 200 msec The sensor level is adjusted by holding down ENTER key for 3 seconds When the adjustment is finished Adjustment complete is displayed and asterisk is marked at the right side or voltage The range is below Reflective sensor 0 0V 5 0V 5 55 5 SYSTEM MODE EO18 33027 5 7 SENSOR ADJUSTMENT 5 7 3 Transmissive TRANS It adjusts the sensor level of transmissive sensor Remove the label from the label paper and load the backing paper on the transmissive sensor and the label should not be located on the sensor The display content of sensor level is updated each 200 msec The sensor level is adjusted by holding down ENTER key for 3 seconds When the adjustment is finished Adjustment complete is displayed and asterisk is marked at the right side or voltage The range is below 0 0v 0 50V 5 7 4 Paper empty level PE REFL TRANS It adjusts the paper empty level of reflective sensor and transmissive sensor Remove the paper located on the sensor The display content of sensor level is updated each 200 msec The sensor level is adjusted by holding down ENTER key for 3 seconds When the adjustment is finished Adjustment complete is displayed and asterisk is marked at the right
14. 5 58 IP ADDRESS SETTING 5 64 5 9 1 Network NETWORK 5 64 MEE oM 0 69 09 5 Ka 5 70 5 9 4 Centronics CENTRO 5 71 BASIC SETTING nee 5 72 5 10 1 Basic function BASIC 5 72 5 10 2 File display FILE MAINTENANCE 5 72 5 10 3 Trace function TRACE 5 72 5 10 4 Extended mode EXPAND MODE 5 72 RFID Module Setting 5 73 5 11 1 Test TEST 5 74 5 11 2 Module MODULE 5 75 5 11 3 Retry RETRY 5 77 5 11 4 UHF setting UHF SETTING
15. Data bit Parity l l l l Feed Speed 6 l l Width O600 l l Pitch 0730 11 RibbonType Non sall Send 2 Stop bit Feed E Flow cantral e Label Size Command Se RFID Analyze Tool Target Printer B SA Mode Normal FiletE BERART HelpiH pun serial Port pen Fr DCommsetting s Cts Internal SerialSetting D Ctrl H e Information Test Option Oto ata Sheet Settine fei Ctrl L a00003040506070809101112 ul Printer TypetP Get Printer Type Printer type B S84 ToT RF d Text File Gendt Ctrl T 5 SS p LU B SHBTST C He Y UZ B SHBR 5 End Exit Exits from the Analyze Tool program 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 11 3 3 Tool Menu RFID Analyze Tool Target Printer B S A Mode Hor mal Siell Eet ame HelpiH 1 Ser lol PortOpen E Frin e Information 2 Commsetting SJ Cir LS Write Test 3 Internal SerialSetting D Ctrl H SAEPE DI Gent tle a 4 Test OptiontT Cleo atai S Sheet Setting d Ciel 20000 SD ARD 20831 01117 ted Test 7 R ID D 7 Printer TvpetP KE RF STOPCS 6 T Text File Send E Ctrl T L ND fe J End E Results Status Bar Status Serial Glosed 2008 02 12 19 07 1 Port Open Opens closes a port to communicate with the printer e Serial PortOpen The printer port is ready to be opened After the port is opened Serial PortClose
16. Diagnostic AUTO DIAGNOTICS 5 16 5 3 3 Print Head Element Check 5 23 5 4 PARAMETER SETTING 5 24 5 4 1 Printer setting PRINTER SET 5 24 5 4 1 1 Media loading MEDIA LOAD 5 24 5 4 1 2 Setting for forward feed standby FORWARD WAIT 5 25 5 4 1 3 Forward feed standby position FORWARD WAIT POS 5 29 5 4 1 4 Standby action FW BK ACT 5 25 5 4 1 5 AUCUTRW 5 en 5 25 5 4 1 6 Ribbon save RBN SAVE 5 25 5 4 1 7 Pre peel off PRE PEEL OFF 5 26 5 4 1 8 Back feed BACK SPEED 5 26 5 4 2 Soft control setting SOFTWARE SET 5 27 5 4 2 1 Character code FONT CODE 5 28 5 4 2 2 Font 0 type ZERO FONT
17. Enable ID is selected protected password is disabled and upper display is shown When Enable Password is enabled access password input display is shown BLESS PASSWORD Input 8 digit accessible passwords 00 00000 7 Set auto unlock password Disable OFF Enable ON Set protected password Disable OFF Enable ON When OFF is selected this menu is ended and the upper display is shown When ON is selected protected password input display is shown PASSWORD SETTING Input 4 digit protected password Mood 9 83 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 5 2Multi word write MULT WRITE Gen2 compatible Hibiki tag HITACHI has a function which reduces the time to write data on the RFID chips This is called Multi word writes Use of this function enables a speed up of the data write operation However this function is unique to the Hibiki tag and not usable with the other Gen2 compatible chips Disable OFF Enable ON 5 11 5 3Carrier sense CARRIER SENSE The printer enters the carrier sense mode and performs a carrier sense In 5 seconds environmental radio wave of each channel is picked up for about 30 times Enabled only when the B SX704 RFID U2 is used LCD Display example O C AO A English ARRIER SENSE L A UUUU DU The left most number indicates a channel number and a percentage means the availability of the channel
18. End Enables setting the value for the starting power level Step Enables setting the step value AGC Read Value When checked the Advanced Gain Control AGC data is read every time a tag is written or read Rank Data Rank Data is equal to the AGC threshold value of the printer Value Data Value data is the value sent from the RFID module without any conversion Usually the rank data is used Reading range The read range of the tag is searched The positions where the error e36 does not occur are considered as OK readable The positions where no response is returned from the tag are considered as an error Error code e31 Timeout Tag is existing e35 Data write failed Tag is existing e30 Tag is not existing e37 Communication error Tag is existing 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions S Sheet Setting Makes settings for the media to be used m Printer Sheet Information Setting sheet Inf Feed Command eee Lee 1 sheet Count 1 ka GutTvpe munus LabelSize Command sensor Type Non Ba 7 2 ize CH Gctonhdocde IC l Se 8 H Oe EO y WI Pitch 0730 Ribbon Type Mon 7 J 10 5 ___ Send GI Feed E EE 11 eeh Sheet Inf 1 Sheet Count The number of tags to be tested 1 5 After printing on one label a next tag is automatically fed to continue the test LabelSize Command 2 Size Label Length 3 Width Label Widt
19. Frame Bush Longer Harness of the Rewind Full Sensor Tr 9 Connect the longer harness of the rewind full sensor Tr and the rewinder harness to CN4 and CN15 on the Main PC board Main PC Board CN15 Longer Harness of the Rewind Full Sensor Tr Hewinder Harness 4 15 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R NOTES 1 You should change the selection switch setting depending on the issue mode Improper setting may affect the print quality STANDARD PEEL OFF STRIP Batch or strip mode REWINDER Built in rewinder mode For the cut mode the selection switch can be set to either position Selection Switch 2 The backing paper can be wound directly onto the Take up Spool or a paper core When using the Take up Spool detach the holder stopper by removing the B 3x4 screw Otherwise it may be difficult to pull out the wound B 3x4 backing paper roll When using a paper core put the core Screw on the Take up Spool with the Holder Stopper on it and attach the top edge of the backing paper to the core with adhesive tape The Take up clip is not necessary This winding method is applicable to the Built in Rewinder mode Holder Stopper L Y 7 Take up Clip Take up Spool 10 Turn the head lever counterclockwise to Free position 11 Open the ribbon shaft holder plate Ribbon Shaft Holder Plate Head Lever OFHEE Lock posit
20. JE End E STUF S Sera Open 2008 02 12 19 24 Data to be written onto a tag is entered Data is different for each tag type Please note the Analyze Tool program does not check the data to be written on to a tag NOTE When the U2 type module tries to write same data that has already been written onto the same tag a data write operation is not performed and results in OK To properly perform a write test on the U2 type module entered data to be written is automatically changed each time of a retry by rotating the data in units of 2 digits Example 1 try 123456789012 gt 2 try 345678901212 gt 3 try 567890121234 11 17 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure Feed amount range Front Back Feed Set the feed amount range where an RFID tag is analyzed Upper limit Reverse feed amount 0 9990 in units of 0 1 mm Lower limit Forward feed amount 0 9990 in units of 0 1 mm The values can be entered by either pressing the UP or DOWN button or directly entering a number While the printer feeds RFID tag media in the specified range it stops feeding at 3 mm intervals and analyzes the read write performance of tag The number of read write times Try Enter the number of times a data read write is performed at each analysis position 1 255 wy REID Analyze Tool Target Printer B S Mode Normal Selle FileF Tooli HelpiH Printer Informat ion Taz Info
21. MODE except FEED key Extended I O A broken dot error has occurred in the thermal head The error has occurred in the head driver HEAD The thermal head temperature has become excessively high An abnormal condition occurred in the sensor for determining the torque for the ribbon motor The ribbon jam occurred The ribbon empty occurred The ribbon was not set 13 REWIND FULL An overflow error has occurred Yes Yes in the rewinder SAVING HHHAKB amp amp amp amp KB SAVING Vo oKB FORMAT HHHAKB amp amp amp amp KB Jo ooo FORMAT oo KB 17 MEMORY WRITE ERR Jo o o6 19 SYNTAX ERROR 20 21 POWER FAILURE Ls 5 Is s DB Command error memorem mE BB Refer 1 2 9 In writable character of PC command save mode Downloading mode TrueTypeFont BASIC An error has occurred in writing data into memory for storage USB memory flash ROM on the CPU board An erase error has occurred in formatting memory for storage USB memory flash Rom on the CPU board Saving failed because of the insufficient capacity of memory for storage USB memory flash ROM on ihe CPU board A command error has occurred in analyzing the command momentary power No No interruption has occurred EEPROM for back up No No cannot be read write properly When operations performed occurs a any abnormal as below are a system error Command fetch from an odd ad
22. Select Print method PRINT TYPE and press ENTER Key Display Print method PRINT TYPE menu Setting printing method Display JCounter Parameter MAINTENANCE CONTI menu by pressing ENTER Press DOWN Key select CUL type CUT TYPE and press ENTER Key Display JCut type CUT TYPE menu Setting Tut type CUT TYPE Display JCounter Parameter MAINTENANCE CONTI menu by pressing ENTER Press DOWN Key select Print CHECKING amp PRINT and press ENTER Key Print Counter Parameter MAINTENANCE CONTI PRIMT Mla Printing Display PRINTING Normal printing Display Counter Parameter MAINTENANCE CONT menu Print error occur Display the error message and stop issuing The error LED turns on and the online LED turns off Display Counter Parameter MAINTENANCE CONT menu by pressing ENTER Key or CANCEL Key The error LED turns off and the online LED turns on After recovery from error printer does not start printing automatically 5 4 5 SYSTEM MODE e COUNTER PARAMETE PRINT CONTENTS STD H 40 Onm MODE1 GEG E AQ EEE SE T TI U TEL BO OF OF OF TYPE1 TYPE1 TYPE1 STD MNAL SET MNAL SET Senn regi n1 St andar d 15nnn CFF CFF TT ENGI SH LN EO18 33027 5 3 SELF DIAGNOSTIC TEST lt lt USB gt SERI AL NUMBER lt lt
23. an expansion IO interface 1 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution e Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation e Failure to follow manual instructions or any unauthorized modifications substitution or change to this product will void the limited product warranty 2 Turn the power off and disconnect the power cord before installing the Expansion I O Board 3 Be careful not to pinch your fingers or hands with the covers Packing List The following parts are supplied with the kit Make sure you have all items shown below Expansion I O Board 1 pc Installation Manual 1 copy SMW 3x6 Screw 3 pcs 4 25 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R Installation Procedure otep 1 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove Side Panel L M3x6 Screw M3x6 Screw otep 2 Remove the Blind Plate D from the back Blind Plate D otep 3 Install the B EX700 IO QM R Expansion I O Board in the printer And fix the 2 M 3x6 screws from the back M 3x 6 Screw 4 26 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R otep 4 Conne
24. head broken element check The Self Diagnostic Test contains the following sub menus DIAG menu item list MENU ITEM System Mode SYSTEM MODE lt 1 gt Diagnostics 12 DIAG Counter Parameter MAINTENANCE CONT Auto Diagnostics AUTO DIAGNOSTIC Head broken dot check HEAD CHECK 5 3 1 Counter Parameter MAINTENANCE COUNT The MAINTENANCE COUNT print procedure of DIAG is described The menu layer from DIAG to MAINTENANCE COUNT is below MENU ITEM System Mode SYSTEM MODE lt 1 gt Diagnostics 12DIAG Counter Parameter MAINTENANCE CONT Print method PRINT TYPE Thermal transfer TRANSFR Direct thermal DIRECT Cut type CUT TYPE Disable OFF Enable ON Print CHECKING amp PRINT If error occur during printing the error message is displayed the error LED turns on and the onlineLED turns off The erro can be canceled by ENTER CANCEL or MODE key but printer did not perform re printing 5 3 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST e Menu operation procedure example English MT TRAMSFR FF Procedure Press FEED key and RESTART key when turning on the printer Display System Mode SYSTEM MODE Select lt 1 gt Diagnostics lt 1 gt DIAG and press ENTER Key Display K1 gt Diagnostics lt 1 gt DIAG menu Select Counter Parameter MAINTENANCE CONTT and press ENTER Key Display Counter Parameter MAINTENANCE CONT menu
25. iPC000 0025 B AC 6 6 6 ON LINE MODE EO18 33027 6 ON LINE MODE Ex 1 ESC PC001 0A00 0300 2 2 A 00 B LF NUL Conmnand error LL Display Command error PCOOL OA00 0300 2 2 A 00 B Ex 21 ESC T20G30 LF NUL Cornmand error Displa Conmand Error Ex 3 ESC PC002 0100 0300 15 15 A 00 00 J0101 000000000A Z210 P 1 LF NUL Command error displ Conmnand error UU display lap 0100 0300 15 15 A 00 00 J 0101 400000 2 When command error is displayed the code except 20H 7FH AOH DFH are displayed as 3FH 3 When the ribbon near end detection is enabled the error LED blinks 1Hz 50msec ON 500msec OFF during ribbon near end and condition is from No 1 to No 3 4 The battery check is not work when resetting and RTC is not mounted 5 It is necessary to set any following item to use RTC function at low battery condition 1 Turn off printer power from error condition turn of printer by system mode set date and time of RTC reset printer and change to online condition 2 Move to user mode by holding down RESTART key for 3 seconds reset printer set to online condition and set date and time by command It is possible to printer by setting date and time till turning off printer 6 ON LINE MODE EO18 33027 6 1 THRESHOLD SETTING 6 1 THRESHOLD SETTING When a label is printed the printer detects the gap between the labels using the transmissiv
26. mode is selected the page number is updated when paper is cut normally 2 Remaining number Reserved number Normal printed number when error occurs or pause When remaining number is zero it is not displayed If the cut interval issuing mode is selected the remaining page number is updated when paper is cut normally 3 In help guide only key is displayed if there is help message 4 The message displayed in this area is an additional information like IP address ribbon near end etc The IP address is not displayed when LAN WLAN setting is disabled even though display setting is system mode is enabled The ribbon near end message is displayed when ribbon near end is detected regardless the setting in system mode The ribbon near end detection is to check the remaining size of ribbon The diameter is 38mm for 3 6 11 6 ON LINE MODE EO18 33027 6 3 HELP DISPLAY O meter ribbon and the diameter is 43 mm for 70 meter ribbon 5 The configuration of model name is below B EX4T1 T 1 Head resolution G 203dpi T 305dpi H 600dpi Type 1 Type1 2 Type2 Print method T Thermal transfer Direct thermal Print width 4 4 width 6 6 width Series model 6 The ribbon near end message may be displayed in this line The condition of display is same as A 2 ICON Five kinds of icon are displayed in the lowest line of online mode display These icons are displayed in only online mode display Icon Explanati
27. position where the distance from the middle point of the gap between labels to the end of the strip shaft is 4 mm since the gap between labels is assumed to be 2 mm When the print stop position is not proper due to a greater gap the print stop position should be adjusted using the strip position fine adjust function 0 42 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 3 Dack feed BACK ADJ Min Step Display Sign Integer Decimal O fullfil Unit digit point zgi 3s 9 oa e 5 5 0 0mm Print start position Home position after a back feed 3 0mm L Print start position Home position after a back feed 3 0mm Print start position Home position after a back feed There may be cases where a label is not returned to the home position depending on the print conditions even if a back feed of which the length is the same as the forward feed is performed In issues where any paper sensor is used if the label pitch length is almost the same as the distance between the thermal print head and the paper sensors 75 5 mm a label tag may not be returned to the home position when operations with a back feed such as cut issues strip issues automatic forward feed standby are performed It may result in an error In Such cases to prevent an error from occurring the back feed length should be increased by performing the back feed fine adjustment in the direct
28. ribbon save function Head open close lever Tag position Label LABEL Enable ribbon save function Head open close lever Label position Disable OFF Disable ribbon save function 1 If this setting is enabled when ribbon module is not mounted ribbon may be slack and printer may not print correctly So be careful for this setting Ribbon save function may not work correctly if lock position of actual head open close lever is different from this setting 5 4 1 7 Pre peel off PRE PEEL OFF Disable OFF Disable pre peel off Enable ON Enable pre peel off Pre peel off is enabled regardless this setting if 10 ips is selected 5 4 1 8 Back feed BACK SPEED Standard speed STD AIDS Low speed LOW 2ips 5 26 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 2 Soft control setting SOFTWARE SET Menu list Soft control setting SOFTWARE SET System Mode SYSTEM MODE lt 2 gt Parameter setting lt 2 gt PARAMETER SET Soft control setting SOFTWARE SET Character code FONT CODE Font 0 type ZERO FONT Auto head broken dot check AUTO HD CHK Threshold selection THRESHOLD SELECT Print method ENERGY TYPE 5 27 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 2 1 Character code FONT CODE PC 850 PC 852 PC 857 PC 8 PC 851 PC 855 PC 1250 PC 1251 PC 1252 PC 1253 PC 1254 PC 1257 LATIN9 Arabic PC 866 UTF 8 Ep py C EE O C C JE uy CO C C Ex O E 5 4 2 2
29. the cutter cover to the cutter unit with the two screws so that the tab of the cutter cover turns on the cutter cover open switch NOTES 1 Be careful not to pinch the cutter harness by the cutter cover 2 Make sure that the anti static brush is protruding from the media outlet Cutter Cover Cutter Cover Open Switch Anti static Brush Cutter Cover Tab Media Outlet Screw 16 Close the print head block and ribbon shaft holder plate NOTE DO NOT excessively push down the print head block to close it Doing so may cause a failure of the print head block or damage to the print head 17 Reassemble the side panel L and close the top cover Finally check the cutter operation 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R 4 3 PEEL OFF MODULE B EX904 H QM R This optional device is used for strip print which cannot be used together with either B EX204 QM R or B EX204 R QM R When using a strip module together with an RFID module be sure to install the RFID module prior to the strip module All the following parts are supplied with the kit Make sure you have all items shown below Rewinder Ass y 1 pc Rewinder Guide Plate 1 pc Bush 1 pc Strip Sensor LED 1 pc Rewind Paper Guide 1 pc Installation Manual 1 copy SM 4x8B Screw 10 pcs SM 3x6B Screw 1 pc SM 4x8C Screw 1 pc 4 12 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18
30. 3027 7 PERIODIC MAINTENANCE PROCEDURE 10 Conduct the following tests and make sure that there is no problem 1 Print test with TOSHIBA TEC approved media and ribbon Print tone print head position etc 2 Paper skew When the Strip Module is used If the label skews when using the built in Rewinder unit turn the adjustment knob of the rewinder guide plate to correct the label feed Clockwise turn moves the rewinder guide plate forward and counterclockwise turn moves it backward e When labels skew to the right Loosen the SM 4x8 screw with a phillips head screwdriver Turn the adjustment knob clockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly e When labels skew to the left Loosen the SM 4x8 screw with a phillips head screwdriver Turn the adjustment knob counterclockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly SM 4x8 Screw Adjustment Knob 3 Print start position adjustment Horizontal media position vertical sensor adjustment adjustment by issuing commands 4 Communication test 5 Abnormal noise 6 Confirm that there are not any other errors 11 Close the top cover 12 Clean the outside of the printer 13 Fill out a report form Hand it to the manager and obtain a signature 7 4 8 TROUBLESHOOTING EO18 33027 8 TROUBLESHOOTING 8 TROUBLESHOOTING Power does not Input voltage to the printer is not Replace the pow
31. 3027 MAINTENANCE 3 1 OPENING CLOSING THE TOP COVER 3 1 OPENING CLOSING THE TOP COVER When opening the top cover fully open the top cover to the open position When closing softly close it to the close position Open position Close position 3 2 REMOVING THE SIDE PANEL L Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw oide Panel L M3x6 Screw 3 3 OPENING CLOSING THE PRINTER BLOCK 1 Open the top cover 2 Turnthe head lever counterclockwise to Free position 3 Open the ribbon shaft holder plate Ribbon Shaft Holder Plate a R Head Lever Free Position ABE Lock position Label Lock position Tag 3 3 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 33027 MAINTENANCE 3 3 OPENING CLOSING THE PRINTER BLOCK 4 Raise the print head block until it stops Print Head Block NOTE DO NOT excessively push down the print head block to close it Dosing so may cause a failure of the print head block or damage to the print head 3 4 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 33027 MAINTENANCE 3 4 REMOVING THE OPERATION PANEL 3 4 REMOVING THE OPERATION PANEL 1 Open the top cover Refer to section 3 1 2 Remove the side panel L from the printer Refer to section 3 2 3 Fully open the top cover otherwise the operation panel ass v
32. 33027 4 3 PEEL OFF MODULE B EX904 H QM R 1 Turn the power off and disconnect the power cord 2 Open the top cover and push up the hooker and take out the front cover bottom Front Plate 3 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw oide Panel L 1 D a Lo BER he Lae ie 77 du e ni YA z Rn CN L i eux N e HA v E LL RT a kA NYA d M3x6 Screw d Y lt A 4 4 Lock off the hook and remove the iron sheet 4 13 I INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R 5 Align the notch of the take up holder with the screw hole of the rewinder ass y and attach them to the printer with the four M 3x6 screws and the M 3x6 screw 6 Attach the rewind full sensor LED to the base with the SM 3x6 screw 7 Fit the bush to the longer harness of the rewind full sensor Tr and the rewinder harness in the orientation shown below Rewinder ASS v M3x6 Screw M3x6 Screw Notch Longer Harness of the Rewind Full Sensor Tr Hewinder Harness M3x6 Screw Bush Rewind Full Sensor LED M 3x6 Screw Take up Holder Base 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R 8 Insert the longer harness of the rewind full sensor Tr into the hole in the printer frame Fit the bush into the hole
33. 4 RFID U2 R Japan B SX704 RFID U2 EU R Europe India B SX704 RFID U2 US R North America Australia Taiwan Korea B SX704 RFID U2 CN R China This module setting can be applicable after power off on 9 9 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 2 2 Country COUNTRY When module setting is U2 country which mounted module support is displayed When module setting is U2 INVALID message is displayed The country can be changed when module setting is U2 and mounted module is EU US This setting is protected by password to prevent setting by user since RFID radio frequency is changed once this country setting is changed The following message is displayed depends on module setting and mounted module type and module T Ena No message H1 H2 No message mount condition U2 No module No RFID Module U2 After country setting ENTER for Setting U2 No country setting Need Setting for use ENTER for Setting U2 Japan China Cannot change COUNTRY Setting 5 11 2 3Tag type TAG The display content of tag type varies based on module setting The following number of table is the display order of scroll line IS015693 C210 C240 C320 ca o moo gen 9 l 2 5 76 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 2 4 RF channel RF CHANNEL It sets channel value of RFID write When the channel is set from 2CH to 8CH the selected channel is used as f
34. 5 43 5 5 4 X direction position X ADJUST 5 44 5 5 5 Density fine tune Thermal transfer TONE ADJ TRANS 5 44 5 5 6 Density fine tune Direct thermal transfer TONE ADJ DIRECT 5 44 5 5 7 Ribbon Rewinder RBN ADJ lt FWb gt 5 45 5 5 8 Ribbon Feeder RBN ADJ lt BK gt 5 45 5 5 9 Refrective sensor fine tune THRESHOLD lt REFL gt 5 46 5 5 10 Transmissive sensor fine tune THRESHOLD lt TRANS gt 5 46 TEST PRINT 5 48 5 6 1 Print condition setting PRINT CONDITION 5 48 5 6 2 1 dot slant line print SLANT LINE 1DOT 5 51 5 6 3 3 dot slant line print SLANT LINE 3DOT 5 51 5 6 4 Character print CHARACTERS 5 52 5 6 5 Barcode print BARCODE 2 0 0 n nn nnn n nnn mmm 5 52 5 6 6 White line print NON PRINTING
35. 70809101112 HEU TEE 7 l R 3 Tu 10 Tag ID __ te 4 RhFID Hodule Select STOP S 8 C HI Ca r U al UP T 9 9 10 Results Dip 12 1 Status Serial Glosed 2008 02 12 7 16 13 14 15 1 Front Feed amount 9999 9999 6 Write Test Button 2 Back Feed amount 9999 9999 7 Read Test Button 3 Number of test tries 999 0 8 Test Stop Button 4 RFID module select 9 Application End Button H1 B EX700 RFID H1 QM R 10 Test Results Display Area H2 B SX704 RFID H2 R Japanese model only 11 Response Data Display Area U2 B SX704 RFID U2 EU AU US CN R 12 Test Status Display Area B EX704 RFID U2 EU US R 13 Date 5 Tag type select 14 Time H1 C220 15 Capture Display Area l Code 16 Communication Status Display Area ISO15693 17 Printer Model and Test Mode Display Area Tag it C320 H2 198015693 U2 EPC C1 Gen2 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 11 3 2 File Menu E B RFID Analyze Tool Target Printer B SA Mode Normal Seles JEA Tool HelpiH 1 Log Infomation Set Ctrl F EAT 2 Log Save Ast Ctrl ES 3 Text Capture d K PATEPC C1 benz U2 LU 4 Parasave Py Ctrl Deia 5 SO000S040506070809101112 S e End LE Ctr E Te 0 R Try 10 RFID Module Select STOP S t HI C ul ua a End LE Results Status Serial Closed 2008 02 12 19 02 1 Log Information Set Displays th
36. 971 11 12 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure 11 4 Operating Procedure 1 Connect the printer to the PC with the serial interface cable or LAN cable 2 Start the B SX RFID Analyze Tool application D FileF Tool T Help Printer Information Frant Back Feed 0000 4 0000 4 Try 10 RFID Module Select H tc U t US COH fe UZ Results Status RFID Analyze Tool Target Printer B SA Tag Informat ion Tag ID Serial Glosed 20087 02712 11 13 alid 040505070803101112 Read Test RJ Nor mall Write Test CW STOP S EndiEJ 19 01 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure 3 Click on the Tool menu and choose CommSetting Tool ay RFID Analyze Tool Target Printer B SA Mode Normal elc File MELES HelpiH l Prin pete ou bee ae e Information CommSetting aoe Commoetting tS Ctr lZ Wee Jed Internal SerialSetting D Ctrl H CW Test Option T Ctr Sheet Setting me 800003040508070808101112 Sce Teen sz ID R J Printer TvpetP K NE RF ST PCSJ 1 Text File SendtF Ctrl T CH Ge UZ EndtE Results Status serial pen 2008 02 12 19 23 11 14 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure 4 When the CommSetting screen appears perform the serial port or LAN setting in accordance with the settings of the B EX4T EX6T printer m Communicat
37. BFeed Perform back feed after completion of ECO Performed A fine adjustment value FORWARD WAIT Forward feed standby after an issue for the stop position is also printed OFF MODE 1 Stops after 13 7 mm forward feed Stops after 6 mm back feed and 3 mm forward feed Only when the cut mode thermal transfer FW BK ACT Forward feed standby action MODE2 and feed gap sensor are selected In other cases the printer stops after 13 7 mm forward feed HU CUT RWD Head up operation in cut issue mode or use of the ON Head up operation is performed or the Z rewinder rewinder is used OFF Head up operation is not performed or the rewinder is not used RBN SAVE Ribbon saving system ON TAG Used when the head lever setting position is TAG ON LBL Used when the head lever position is LABEL OFF performed not performed OOO OOOO U LULU aoin ooo00 STD LOW AUTO CALIB Auto calibration setting OFF Auto calibration is not preformed ON TRANS Auto calibrating is performed b transmissive sensor y ON REFLECT Auto calibrating is performed by reflective sensor Auto calibrating is performed by both sensor ON Perform back feed after TRANS Bfeed movement of ON TRANS 5 8 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST ON Perform back feed after REFLECT Bfe movement of ON ed REFLECT ON ALL Bfeed Perform back feed fter movement of ON AL
38. Diagnostics lt 1 gt DIAG Auto Diagnostics AUTO DIAGNOSTIC Print method PRINT TYPE Thermal transfer TRANSFR Cut setting CUT TYPE If error occur during printing the error message is displayed the error LED turns on and the onlineLED turns off The erro can be canceled by ENTER CANCEL or MODE key but printer did not perform re printing e AUTO SELF DIAG PRINT CONTENTS PROGRAM B EXATI T MN N XXXXXXXXX Vl OK 1400 BOOT XXXXXXXXX VL O 8500 HIM XXXXXXXXX VL 0 6100 FONT 5600 KAN NN 0000 NN 0000 EEPROM 256B SDRAM 32NB SENSCRI 00000000 00000111 SENSCP2 TH 23 C AI22 C R 4 2V T 2 5V E 0 6V HAD RANK 7 305LPI EXP I O NG EX 232C NG RFI D CK 300RvV972 EUO Rol WAN CK Ver 1 1 3 MAC QO 11 22 33 4 55 RTC NG USB MEMORY NG BASI C M Z SX4 M LOF VL OF 7479 BASIC S Z SX4 SVIOE Vl OE ADBO 5 16 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST Print condition Speed ETC NOTES 5 I degree of xx may not be printed correctly depend on code page selection Main program file name of basic and system mode program file name is printed The version and check sum is printed if the first 4 characters of Main program file name of basic and system mode program file name is Z EX PROGRAM B EXAT1 G Model name B EX MAIN 150CT2002 V1 0A 1A00 Checksum Version Creation date Day Month Year PROGRAM Program area BOOT 20SEP2002 V1 0 8500
39. EFL Max Min Step Display Sign Integer Decimal O fullfil Unit digit point Sg FLIf 0 0 V is when the power is turned OFF then L the value uL V is returned to the initial value 1 0 V 5 5 10 Transmissive sensor fine tune THRESHOLD TRANS Max Min Step Display Sign Integer Decimal O fullfil Unit digit point a l LIf O 0 V is set when the power is turned OFF then M the value V is returned to the initial value 1 4 V Supplementary explanation When the RESTART and FEED keys are pressed at the same time the display shows the system mode menu If the RESTART or FEED key is held down for 0 5 seconds or more when a fine adjustment value is being set the printer enters the repeat mode in which the key is entered repeatedly A changed fine adjustment value is stored in memory by pressing the PAUSE key The printer is controlled by the sum of the fine adjustment parameter programmed on the printer and the fine adjustment command from the PC However the maximum values for each fine adjustment are as follows Feed fine adjustment AA 50 0 mm Strip position fine acdiustment see ee ee eee 50 0 mm Back feed fine adjustment A 9 9 mm Print density fine adiustment eese 10 step X coordinate fine adjustment eese 99 5 mm Ribbon motor drive voltage fine adjustment Rewind 15 to 0 step Ribbon motor drive voltage fine adjustment Back ten
40. EX204 R QM R NOTE When attaching the B 8204 QM cutter module replace the original cutter paper guide C with the enclosed B SX cutter paper guide C using the following procedure CAUTION Do not hold the cutter paper guides when attaching the Cutter Unit to the printer Doing so may deform the cutter paper guides causing a paper jam DO NOT Cutter Paper Guide M 4x6 Cutter Paper Guide C 2 Secure the B SX cutter paper guide C with the M 4x6 set screws while pushing it upward M 4x6 B SX Cutter Paper Guide C 4 6 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 1 Turn the power off and disconnect the power cord 2 Open the top cover and push up the hooker and take out the front cover bottom Front Plate i Hooker 3 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw oide Panel L m ee G p acts d ad E C j ey aay L bet X ELI e hs GAR o d mur WP BNET L J EIUS A KE i E BON Yas 12 a ENERO S ET m RL Ww dach K A Wun EN EA Af eg Eilen A O NSAP R 7 M3x6 Screw 4 Fix the cutter drive unit to the printer with the three M 4x8 screws NEM M 4x8 Screw 4 7 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 5 Connect the 9 pin connector of the harness ass y to CN7 on the
41. EXTERNAL external memor priority COMMAND Command specified SET THRESHOLD SEL T Threshold selection for transmissive sensor priority SET ENERGY TYPEITI Energy control for thermal transfer print ENERGY TYPE DI Energy control for direct thermal print an cec saving mode BASIC Basic interpreter setting T Basic interpritor enabled me Basic interpritor disabled THRESHOLD SEL R Threshold selection for reflective sensor 5 10 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST BASIC TRACE Basic interpreter trace Trace is enabled setting Trace is disabled lt lt PANEL gt gt MESSAGE Language selection for LCD messages MACHINE NAME LCD detail setting machine name HORE NIME onef section Pe ame GE Notes LCD detail setting print number on off IP ADDRESS LCD detail setting IP address on off Display Not display CONTRAST LCD contrast MESE eee Password IS enabled SYSTEM PASSWORD Password for system mode OFF Password is disabled lt lt STORAGE AREA gt gt TTF AREA TrueType Font saving area size OKB 3072KB 128KB units EXI CHR AREA Download character saving area OKB 3072KB 128KB units size BASIC AREA Basic file saving area size OKB 3072KB 128KB units PC SAVE AREA OKB 3072KB 128KB units lt lt USB gt gt SERIAL NUMBER USB serial number enable disable ENABLE Enabled DISABLE Disabled
42. Error recovery method noc the SE Scroll display by ey to restar printing UP Key and Adjust the media E DOWN Key dr ev Finish K 7 PERIODIC MAINTENANCE PROCEDURE EO18 33027 7 PERIODIC MAINTENANCE PROCEDURE 7 PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition To maintain optimal operating condition and help gain maximum performance and life of machines we would recommend you to conduct periodic maintenance Doing this is also effective in preventing unexpected troubles and avoiding wasteful system down time by which more benefit is produced to your customers and greater reliance is placed on the product quality Please refer to the following general maintenance procedure and perform periodic servicing CAUTION When replacing parts or performing maintenance on the printer be careful not to damage the print head with a hard object like a watch or a ring Care must be taken not to allow the Care must be taken not to allow a metal or glass part of a watch to touch metal object like a ring to touch the the print head edge print head edge Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it NOTE Before starting the periodic maintenance be sure to read carefully and understand the Service Manuals especially warnings cautions and adjustment Ask an operator or a manager about any mac
43. F 4315E54000000 Pe esee Rima All read or write test results 90 10 70 EFO431 5664000000 120 10710 EFO4S15E64000000 7 150 107 10 EF04315E64000000 liri Ready Text box Status bar Status Data Write Read Results Box Write Test Results 420 70 70 EFO431 5664000000 450 70 70 EFO437 5664000000 480 70 70 EFO431 5664000000 0 10 10 EFO431 5664000000 30 70 10 EFO431 5664000000 60 10 10 EFO431 5664000000 90 107 10 EFO4315E64000000 120 107 10 EF04315E64000000 150 107 10 EF04315E64000000 Feed amount En Tag ID Total number of succeeded tests Total number of tests 11 20
44. Font 0 type ZERO FONT Elo n Non slash used o Slash used The following fonts do not support a zero with a slash Therefore even if a zero with a slash is specified a zero without a slash is used Bit map fonts OCR A OCR B GOTHIC725 Black Kanji Chinese Kanji Outline fonts Price fonts 1 2 and 3 DUTCH801 Bold BRUSH738 Regular GOTHIC725 Black True type font 5 4 2 3 Control code CODE Automatic selection AUTO method ESC LF NUL ESC LF NUL Manual selection MANUAL O aa AO E 5 28 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 2 4 Manual selection MANUAL digit point EAM por ee Tt P a decimal L CODE1 CODE2 CODES 5 4 2 5 Peel off wait status PEEL OFF STATUS Disable OFF Disable change Enable ON Enable change 5 4 2 6 USB STATUS USB I F STATUS Disable OFF Disable response Enable ON Enable response 5 4 2 7 FEED Key Function Feed FEED Feed paper one piece Re print PRINT Print image buffer one piece 5 29 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 2 8 Kanji special code KANJI CODE TYPE Windows code TYPE2 Original code Printing character list for each type ooooo 00000 00000 Hau BB D nooo HH 4 DD am UU UL nooo nooo T DUDU HT 1 Hun nooo 5 4 2 9 Euro code EURO CODE digit point EA pore ee a decimal 5 4 2 10 Auto head broken check AUTO HD CHK Disab
45. K MENU ITEM Display pattern and key operation oystem Mode SYSTEM MODE Scroll display lt gt INTERFACE setting lt 7 gt INTERFACE Network NETWORK Wire Wireless LAN selection LAN WLAN SNMP Network setting SETTING The general network setting is selected 5 9 1 1 Wire Wireless LAN selection LAN WLAN Disable OFF Enable Auto ON AUTO Enable Wire LAN ON LAN Enable Wireless LAN ON WLAN O p UE Ex 5 9 1 2 SNMP Disable OFF Enable ON EA 5 64 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 1 3 Network setting SETTING MENU ITEM Display pattern and key Operation oystem Mode SYSTEM MODE Scroll display 7 INTERFACE setting lt 7 gt INTERFACE Network NETWORK Network setting SETTING Basic information BASIC INFORMATION DISPLAY INFORMATION Setting value display IP Address IP ADDRESS Gateway GATEWAY ADDRESS Subnet mask SUBNET MASK Socket port SOCKET PORT Scroll displa Port number PORT NUMBER Setting value displa DHCP Scroll display DHCP Cliant ID DHCP CLIENT ID ASCII input ASCII Scroll display HEX input HEX DHCP HOST name DHCP HOST NAME Wireless LAN standard WLAN Setting value display STANDARD Wireless LAN connection mode WLAN MODE WEP default Key DEFAULT KEY 802 11b channel 802 11b CHANNEL 802 11b transfer rate 802 11b BAUD 802 11g channel 802 11g CHANNEL 802 119 transfer rate 802 119 BAUD WLAN powe
46. L Character code selection FONT Font T selection Nosashued Slash used CODE Control code type in hex code Peel off wait status selection printed on one label Kanji code type EURO CODE Euro code setting AUTO HD CHK Automatic broken dots ON Automatic broken dots un check setting check is performed OFF Automatic broken dots check is not performed sr RIBBON NEAR END 30m Ribbon near end state is detected when the remaining ribbon length is approximately 30 m Ribbon near end detection setting Ka 7 N Oo 3 Ribbon near end state is detected when the remaining ribbon length is approximately 70 m OFF Ribbon near end state is not detected Es UO MODE Expansion UO operation TYPE mode TYPE2 Standard mode 5 9 In line mode 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST LBL RBN END Label end ribbon end TYPE1 When a label end or process setting ribbon end state is detected the printer stops even if it is printing When a label end or ribbon end state is detected the printer prints the current label as far as possible then stops MAXI CODE SPEC MaxiCode specification Compatible with the et setting current version XML XML function setting Standard specification ORACLE Specification for Oracle SAP Specification for SAP STD Standard specification use external memory Specification for Oracle EXTERNAL use external memory
47. LLL Checksum Version Creation date Day Month Year BOOT Boot area HTML 250CT2010 V1 0 6100 X LL Checksum Version Creation date Day Month Year Name HTML WLAN HTML area FONT 5600 Checksum of font area KANJI NONE 000 Checksum of bit map Kanji ROM for Gothic font NONE No Kanji ROM installed GOTHIC Bit map Kanji ROM for Gothic font installed NONE 000 Checksum of bit map Kanji ROM for Mincho font or Chinese Kanji NONE No Kanji ROM installed MINCHO Bit map Kanji ROM for Mincho font installed CHINESE Bit map Kanji ROM for Chinese Kanji installed 0 17 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST EEPROM 256B X LLL 256B The data of checking area can be read write correctly Alphanumeric character is capacity of EEPROM NG The data of checking area can not be read write correctly Memory for backup SDRAM 32MB ER GE Capacity of SDRAM Memory for system and drawing Sensor check contents The sensor value which is not mounted is unsettled SENSOR100000000 00000000 E Thermal head open sensor 1 The head is closed If the head is opened it is not printed Thermal head up sensor 1 The head is lowered If the head is lifted it is not printed Cutter home position sensor 0 Home position 1 Outside the home position Rewinder overflow sensor 0 Normal 1 Overflow Ribbon rewind motor sensor 0 Outside the slit 1 Inside
48. N gt gt LAN WLAN LAN selection SNMP enabled disable PRTRIP ADDRESS PrinteriIPaddress IT GATE IP ADDRESS Gateway IP address II SUBNET MASK Subnetmask tee 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST SOCKET PORT Socket communication enable disable Lann WEE number enabled NENNEN DST disabled decimaldisplay display WLAN STANDARD Wireless LAN Standard 11b g 11b g 11 11b WLAN MODE Wireless LAN Connection ESSID WielssLAN ESSID Max32chaadtes ENCRYPT Wireless LAN Encryption key setting WPA MODE Wireless LAN WPA setting WPA PSK WPA PSK WPA2 WPA2 WPA2 PSK WPA2 PSK Wireless LAN Authentication OPEN Open system method method method Bree E for sending 802 1X SUPPLICANT Wireless LAN Authentication method channel setting 802 11b BAUD RATE Wireless LAN 11b speed setting moe eee channel setting 802 11g BAUD RATE T Wireless LAN 11g speed setting 9 13 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST POWER SAVE Wireless LAN Power save WINS enable disable WINS IP ADDRESS WiNSIPaddress TI LPR enable disable lt lt RFID gt gt MODULE RFID module type selection US EU R U2 B SX704 RFID U2 EU US CN AU R Lt TAG TYPE RFID tag type selection C240 C320 EPC C1 Gen2 24 RF CHANNEL RFID channel setting 2CH SCH AUTO 99mm retries READ RETRY Max number of RFID read Of 255 retries RFID read retry ti
49. OFF WEP40 SHARED TTLS WEP104 LEAP PEAP EAP FAST SHARED KEY EAP MD5 WEP40 WEP104 NETWORK EAP WEP40 WEP104 TTLS OPEN EAP FAST NETWORK EAP WPA2PSK 5 67 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 1 3 12 WEP default Key DEFAULT KEY digit point oO 5 9 1 3 13 802 11b channel 802 11b CHANNEL digit point T 5 9 1 3 14 802 11b transfer rate 802 11b BAUD 11M 5 5M 2M 1M CO CO r3 A 5 9 1 3 15 802 119 channel 802 110 CHANNEL digit point SS it 5 9 1 3 16 802 11g transfer rate 802 11g BAUD 54M 48M 36M 24M 18M 12M 9M 6M 11M 5 5M 2M 1M CO CO CO CO Co e Co CoO CoO O Co Co 5 9 1 3 17 WLAN power save WLAN POWER SAVE Disable OFF Enable ON C 5 68 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 1 3 18 WINS Disable OFF Enable Manual ON MANUAL TT Enable DHCP ON DHCP 5 9 1 3 19 WINS Address WINS ADDRESS Display and set WINS Address 5 9 1 3 20 LPR Disable OFF Enable ON 5 9 2 USB Menu list of USB MENU ITEM Display pattern and key operation oystem Mode SYSTEM MODE Scroll display lt gt INTERFACE setting lt 7 gt INTERFACE USB 5 9 2 1 USB serial ID USB SERIAL ID Disable OFF Enable ON 5 69 5 SYSTEM MODE 5 9 3 RS 232C Menu list of RS 232C MENU ITEM EO18 33027 5 9 IP ADDRESS SETTING Display pattern and key Operatio
50. ON SAVING MODULE B EX904 R QM R 6 Attach the cable clamp to the frame of the printer Fix the solenoid cable with this cable clamp Cable Clamp Solenoid Harness Solenoid NOTE Be careful not to snag the solenoid harness when running it 7 Connect the solenoid harness to CN1 on the RSV PC board and CN11 on the Main PC board Pass the solenoid harness through the cut 8 Connect the solenoid cable to CN2 on the RSV PC board Main PC Board CNTT RSV PC Board Solenoid Harness Cut CN Solenoid Cable 9 After attaching the solenoid reassemble the operation panel ass y and the side panel L in the reverse order of removal 4 22 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 5 USB INTERFACE BOARD B EX700 RTC QM R 4 5 RTC USB Host I F Card B EX700 RTC QM R This optional interface board is provided with the interface port which allows for the installation of USB devices WARNING 1 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution e Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation e Failure to follow manual instructions or any unauthorized modifications substitution or change to this product will void the limited product warranty 2 Turn the power off and disconnect the power cord before installing the RTC USB host I F card 3 B
51. PAUSE Display next menu UP FEED Move cursor up Not move when cursor in the upset position DOWN RESTART Move cursor down Not move when cursor is in the lowest position LEFT RIGHT Non No function 5 2 OVERVIEW System Mode consists of nine main menus DIAG Perform self diagnostics test and print result print head failure test RARAMETER SET Set the parameter for each function of printer ADJUST SET Adjust printer mechanism position and sensor TEST PRINT Perform slant line printing character printing and barcode printing SENSOR ADJUST Display outer temaprature and head temparature and adjust each paper Sensor RAM CLEAR Clear maintenance counter and parameter INTERFACE Set interface setting like network USB RS232C and parallel BASIC Set the function of basic program when it is loaded printer FOR FACTORY Set factory default RFID Set RFID parameter oet date amp time and time which is refrected for printing Z MODE oame as BASIC It is not diplayed if the model is JA USB MEMORY Load the firmware which is stored in USB memory and save information to USB memory RESET Restart the printer 0 2 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST 5 3 SELF DIAGNOSTIC TEST B Outline of Self Diagnostic Test In the Self Diagnostic Test mode the printer checks and prints out the printer system information such as the sensor or interface and the Maintenance Counter Also it makes the print
52. RECT 5 6 1 5 Issue type ISSUE TYPE Batch issue NO CUT Issue with cut WITH CUT Issue with peel off PEEL OFF 5 6 1 6 Label pitch LABEL PITCH digit point SES 5 6 1 7 Paper feed PAPER FEED Disable NO FEED Enable FEED 5 49 5 SYSTEM MODE EO18 33027 5 6 TEST PRINT Initial parameter values when turning the power on ISSUE COUNT PRINT SPEED 203dpi 6 sec 305dpi 5 sec SENSOR HOO GOO Thermal transfer TYPE Batch issue LABEL LEN PAPER Enable paper feeding Supplementary explanation Each fine adjustment parameter is effective for test print However the X coordinate fine adjustment is excluded When an error occurs during a test print the error message is displayed and printing is stopped The error LED turns on and the online LED turns off The error is cleared by pressing the CANCEL key ENTER key and the display shows the test print menu The error LED turns off and the online LED turns on Printing is not automatically resumed after the error is cleared The label size greater than the image buffer length cannot be designated If it is designated the printer prints in the image buffer length then stops or the printer stops because of an error When the transmissive sensor is selected the gap between labels should be 3 mm For B EX4 the print speed 10 ips is not supported for printing with the rotary cutter If 10 ips is specified when the rotary cut
53. RINT Print distance 0 0 200 0 km Counts while printing Counting is not performed during reverse feed operation B EX4T1 G When the power is off the print distance of 8 2 m or less is rounded down and backed up B EXAT 1 T When the power is off the print distance of 5 5 m or less is rounded down and backed up PRINT1 PRINT4 Print distance historical 0 0 3200 0 km The historical print distance 05 1000000 Every cut operation is counted When the power is off a cut count of 31 or less is rounded down and backed up HEAD U D Head up down count O 2000000 Counts head up down operations using the ribbon saving solenoid Combination of up and down operations is counted as one When the power is off an up down count of 31 or less is rounded down and backed up Counts when the ribbon motor is driven to feed a paper or print Counts also during a reverse feed operation For B EXAT1 G When the power is off a drive time of 32 seconds or less is rounded down and backed up For B EXAT1 T When the power is off a drive time of 27 seconds or less is rounded down and backed up O 1000 Hour Counts when the ribbon saving operation is performed For B EXAT1 G When the power is off a drive time of 32 seconds or less is rounded down and backed up For B EXAT1 T 5 6 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST When the power is off a drive time of 27 seconds or less is rounded down an
54. ROR UNKNOWN ERROR The only tag which is selected by RFID tag type setting can be read If tag type is different from RFID tag type setting RDID tag reading error is detected Therefore select RFID tag type before this reading test The display is 16 columns and 2 lines Display example ID READ TAG 1 1 AGC U 00010203 04050607 05050406 OCODOEQF 1st line data X Y X Tag number for result Y Total tag number Most of the case only 1 tag is read If UHF module is used Performance AGC id displayed on the 2 line by decimal 5 74 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting The data of the 3 and 4 line is displayed by hex decimal The displayed data is below B 9704 RFID H1 QM Tag ID B SX704 RFID U2 TAG ID B SX704 RFID U2 R EU R US R CN R EPC code of EPC area If the reading data exceed 16 digits only first 16 digits is displayed If the reading data is less than 16 digits space is displayed When multiple tags are read at the one time like short pitch tag reading reading data of tag can be changed by pressing UP DOWN key 5 11 2 Module MODULE The following information related module setting is displayed O AO AO EZ O ao EL A Module type MODULE TYPE Country COUNTRY Tag type TAG RF channel RF CHANNEL 5 11 2 1 Module type MODULE TYPE NONE No TI module H1 OO OOL Kit HIE D UI 00 00 H2 OO UUW Kit 00000 D U UU U2 UHF ROM kit B SX70
55. ROTARY CUTTER B EX204 R QM R 4 4 4 3 PEEL OFF MODULE B EX904 H QM R 4 12 4 4 RIBBON SAVING MODULE B EX904 R QM R 4 20 4 5 RTC USB INTERFACE BOARD B EX700 RTC QM R 4 23 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R 4 25 4 7 WIRELESS LAN BOARD B EX700 WLAN QM R 4 28 4 8 PARALLEL INTERFACE BOARD B EX700 CEN QM R 4 31 TBD B EX700 RS QM R Serial I F card B EX700 RFID QM R HF RFID module mount kit B EX700 RFID EU QM R UHF RFID kit for EU B EX700 RFID U2 QM R UHF RFID kit for US B EX700 RFID U2 CN R UHF RFID kit for CN EO18 33027 SYSTEM MODE errem T enen neee Reen nee 5 1 5 1 OPERATION PANEL oomen nennen nnn ncn e Ee o 1 5 2 OVERVIEW 2 2 n n nn nnn nnn nn ncn ncn nnn nn ncn nnn nn nnn nnn nenne m eene 9 2 5 3 SELF DIAGNOSTIC TES 5 3 5 3 1 Counter Parameter MAINTENACE COUNT 5 3 5 3 2 Auto
56. Specification for Oracle Use external memory SAP external SAP EXT Specification for SAP Use external memory 5 32 5 SYSTEM MODE EO18 33027 CO C C Eh E CO C C 5 4 PARAMETER SETTING 5 4 2 17 Threshold selection THRESHOLD SELECT Refractive sensor REFLECT Set threshold mode of refractive sensor Transmmisive sensor TRANS Set threshold mode of transmittive sensor Refractive sensor REFLECT Manual setting MANUAL SET Use setting value by threshold mode Command setting COMMAND SET Use setting value by command Transmissive sensor TRANS Manual setting MANUAL SET Use setting value by threshold mode Command setting COMMAND SET Use setting value by command 5 4 2 18 Print method ENERGY TYPE Thermal transfer TRANSFER Direct thermal DIRECT Thermal transfer TRANSFER Semi regin1 Semi regin 1 Semi regin2 Semi regin 2 Regin1 Regin 1 Regin2 Regin 2 Reserve Reserve6 Reserved Direct thermal DIRECT Standard Standard Reserve Reserve Reserved 9 4 2 19 Power save time PW SAVE TIME digit point SES 5 33 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 3 LCD DISPLAY SETTING PANEL Menu item list LCD DISPLAY SETTING PANEL MENU ITEM System Mode SYSTEM MODE C Ep C CO CES E E lt 2 gt Parameter setting lt 2 gt PARAMETER SET LCD DISPLAY SETTING PANEL Language of LCD display LCD LANGUAGE LCD detail setting DISPLAY 5 4 3 1 Language of LCD
57. T TILLE Indicates that the printer is in error condition Blinks when ribbon is in near end condition Blinks when the system error occurs B Key function Key Function FEED 1 Feeds one sheet of paper This key can be used to eject one sheet of paper This key can also be used to adjust the paper to the proper position when the paper is not properly positioned If printing is attempted when the paper is not properly positioned printing is not performed at the proper position One or two sheets of paper should be fed to adjust the paper position before printing 2 N Prints the data in the image buffer on one label according to the system mode setting NOTE A clear command or a command for drawing should not be sent during printing by the FEED key If it is sent the correct layout will be lost and the label will not be printed properly If an issue is performed by the FEED key while the data is being drawn in the image buffer the correct layout may be lost For the following refer to the parameter setting section e The procedure for using the label having a label pitches of less than 38 mm in the cut issue mode when the disk cutter is used e The procedure for using the label having less than the min label pitch for each issue speed in the cut issue mode when the rotary cutter is used Feeds label even though there is label at peel off sensor in peel off mode 6 ON LINE MODE EO18 33027 6 ON LINE MODE RESTART
58. TOSHIBA TOSHIBA Thermal Printer B EX4 SERIES Document No EO18 33027 Original Mar 201 1 Revised PRELIMINARY VERSION PRINTED IN JAPAN TOSHIBA TEC CORPORATION EO18 33027 TABLE OF CONTENTS Page 1 UNPACKING LMMey 1 1 1 1 PROCEDURES 1 1 1 2 CHECKS 1 3 2 PRINTER INSTALLATION 1 3 3 NOTEFOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT MAINTENANCE 3 1 3 1 OPENING CLOSING THE TOP COVER 3 3 3 2 REMOVING THE SIDE PANEL L 3 3 3 3 OPENING CLOSING THE PRINTER BLOCK 3 3 3 4 REMOVING THE OPERATION PANEL 3 5 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4 1 4 1 DISK CUTTER B EX204 QM R 4 2 4 2
59. YPE 5 33 5 4 2 19 Power save time PW SAVE TIME 5 33 5 4 3 LCD DISPLAY SETTING PANEL 5 34 5 4 3 1 Language of LCD display LCD LANGUAGE 5 34 5 4 3 2 Machine name MACHINE NAME 5 34 5 4 3 3 Print page PRINT PAGE 5 34 5 4 3 4 IP address IP ADDRESS 5 34 5 4 3 5 Contrast adjustment CONTRAST eee Ee 9 35 5 4 4 Password setting PASSWORD 9 35 5 4 4 1 Boot display of system mode and user mode when password is enabled 5 36 9 9 5 6 DNA 5 8 5 9 5 10 EO18 33027 Fine adjustment value setting ADJUST SET 5 37 5 5 1 Feed FEED ADJ 5 38 5 5 2 Cut position CUT ADJ 5 38 5 5 3 Back feed BACK ADJ
60. a in the RFID tag for up to specified number of times If the time out has come before the maximum number retries have been done the printer stops the retries at the time Whenever the printer writes data onto the RFID tag the tag is read first The maximum number of retries set by this parameter becomes also effective in this pre read Step Display Sign Integer Decimal O fullfil Unit digit point SS it Set the time out for retry to read the RFID tag If the printer has retried for the maxim number of times within the RFID read retry time out the printer stops the retries at the time Whenever the printer writes data onto the RFID tag the tag is read first The read retry time out set by this parameter becomes also effective in this pre read Step Display Sign Integer Decimal O fullfil Unit digit point EE it 5 78 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 3 4Write retry WRITE RETRY Set the maximum number of retries to write data onto the RFID tag The printer retries to write data onto the RFID tag for up to specified number of times If the time out has come before the maximum number of retries have been done the printer stops the retries at the time Step Display Sign Integer Decimal O fullfil Unit digit point it Set the time out for retry to write data onto the RFID tag If the printer has retried for the maximum number of times within the RFID write retry time out t
61. ck HEAD CHECK Checking Display CHECKING Normal Display NORMAL END Broken dots HEAD ERROR Turn off online LED and turn on error LED m ae 1824 dats Display broken dots number The format is Broken dot total dot and total dot Ay RRR m 2 HEAD CHECK is right aligned HLD EE HEAD ERROR 2 7 032 dots 2 7 882 dots 0 23 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 PARAMETER SETTING B Outline of Parameter Setting In the Parameter Setting mode various kinds of parameters such as communication key LCD etc can be set This will allow the use of the printer to comply with your operating conditions The Parameter Setting menu contains the following MENU ITEM System Mode SYSTEM MODE lt 2 gt Parameter setting lt 2 gt PARAMETER SET Printer setting PRINTER SET S oft control setting SOFTWARE SET LCD DISPLAY SETTING PANEL Password setting PASSWORD 5 4 1Printer setting PRINTER SET Menu list of Printer setting PRINTER SET System Mode SYSTEM MODE lt 2 gt Parameter setting lt 2 gt PARAMETER SET Printer setting PRINTER SET Setting for forward feed standby FORWARD WAIT Forward feed standby position FORWARD WAIT POS Standby action FW BK ACT 5 24 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 1 1 Media loading MEDIA LOAD Disable OFF Media loading function is disabled Same as feed by machine s key Standard STD Wh
62. code support en index php 11 RFID ANALYZE TOOL EO18 33027 11 2 Set up 11 2 Set up Setup Disk The Installation Setup Disk consists of one CD ROM B SX SA RFID Analyze Tool WR FD SX RFID ANALYZE V1 5 7FMO00111300 V1 5 0 22nd February 2008 V006 000 Copyright 2008 TOSHIBA TEC CORPORATION All Rights Reserved Installation Procedure 1 Start Windows put the CD ROM in the CD ROM drive 2 Click on the Start button then choose Run All Programs gt 3 When the Run screen appears enter D Setup exe in the Open entry field then click on the OK button When the CD ROM drive is drive D Type the name of a program folder document ar Internet resource and Windows will open it For vau Open DO Setup exe Ve i Cancel Browse 4 For the subsequent procedures follow the instructions on the screens to complete the installation 5 When the installation completes successfully the screen which notifies the completion of the installation of the RFID Analyze Tool software appears 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 11 3 Application Functions 11 3 1 Main Menu Se RFID Analyze Tooli Target Printer B SA Mode Normal 1 7 Ee Took HelpiH 5 Printer Information Tag Information Frant Back Feed Write Test JL 6 1 Te4 EPC C1 Gen Un 0000 27 Data 2 Hoo i ia000030405060
63. ct the Expansion I O Board harness to J3 on the Main PC Board BU v e CH ei v i T sl E E GTA Connector J3 d Expansion UO Board harness Step 5 Reassemble the side panel L in the reverse order of removal Step 6 Perform a loop back check to confirm that the expansion I O board functions properly 4 27 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 7 Wireless L AN BOARD B EX700WLAN QM R 4 7 WIRELESS LAN BOARD B EX700 WLAN QM R This optional interface board is provided with an expansion IO interface 1 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution e Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation e Failure to follow manual instructions or any unauthorized modifications substitution or change to this product will void the limited product warranty 2 Turn the power off and disconnect the power cord before installing the Expansion I O Board 3 Be careful not to pinch your fingers or hands with the covers Packing List The following parts are supplied with the kit Make sure you have all items shown below WLAN Board 1 pc Installation Manual 1 copy SMW 3x6 Screw 6 pcs 4 28 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 7 Wireless L AN BOARD B EX700WLAN QM R Installation Procedure otep 1 R
64. ction 3 Internal Serial Setting Makes settings for communication between the RFID module and the printer Do not change the setting w Internal Serial Port Baudrate gg0p Baud rate 2400 4800 9600 Ir emee TT 19200 38400 115200 Data bit ee 00 Data bit 7 bit 8 bit Parity MON mI 1 parity NONE EVEN ODD atop bit 17 ei Stop bit 1 2 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 4 Test Option This menu is available only when the U2 type is selected However when the U1 type is selected only the Power Level Change and Level Range are programmable m Test Option Select PowerLevel Check AGC Value Read Select PWR Level Change PWR Level Change F AGC Read Value A PU AGC Read Value Level Range z Lance Level Range Start I ean HB o Rank Data DI 9 to 18 z Value Data V Level Range End Eng 8 e 9 to 18 Taq Search blode Reading R Level Range Grenz Step E Reading range f i heading hange Error ode amp 3 635 Hot NG eJ NG PWR Level Change Power Level Change When checked a write or read test can be performed while changing the output level of the RFID module without changing the tag position This enables finding the optimal output level for writing data onto the tag Setting range of the power level B EX700 RFID U2 EU US R 9 to 18 Start Enables setting the value for the starting power level
65. cutter driver unit respectively Harness Ass y CN7 9 pins Harness Ass y 7 Insert the harness ass into the hole in the main frame Fit the bush into the hole Hole Harness Ass y 4 8 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 8 Fix the harness ass y with the clamp 9 Connect the 9 pin connector of the harness ass y to CN15 and 2 pin connector to CN18 on the Main PC board respectively Main PC Board CN15 9 pins Harness Ass y 10 Turn the head lever counterclockwise to Free position 11 Open the ribbon shaft holder plate Ribbon Shaft Holder Plate Head Lever Borntt Free Position AP L P e N i Eden K TA 3 Lock position Tag Lock position Label 12 Raise the print head block until it stops Print Head Block 4 9 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 13 Connect the four harnesses of the cutter unit to CNB CN10 CN11 and CN12 on the cutter drive unit Print Head Block Cutter Drive Unit CN8 CN12 CN10 Cutter Unit CNTT 14 Fit the two tabs of the cutter drive unit into the notches and then fix the cutter unit with the three SM 4x8 screws SM 4 x 8 Screw Cutter Unit SM 4 x 8 Screw Notch 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 15 Attach
66. d a Cut position fine adjustment value calculation The cut position fine adjustment value can be calculated using the following method If a back feed to the proper home position cannot be performed using this value the cut position should be adjusted with any value Cut position fine S Number of labels left S Rasia adjustment value between head and cutter Label pitch 32 8 mm x Label pitch Label pitch Any decimal remainders are dropped Ex Label pitch 30 0 mm Cut position fine _ 32 8 mm Adjustment value E Ex x 30 0 mm 1 x 30 0 mm 30 0 mm Operation example Issue count 2 Cut interval 1 Cut position Head position 4 4 1 Idling 2 Completes printing the first label A gt ef ele 3 Feeds the label to the cut position then cuts the gap at the front of label A 4 Back feeds to the home position gt de O lf 5 Completes printing the second label B eee l 6 Feeds the label to the cut position then cuts the gap at the front of label B 7 Back feeds to the home position e 8 To eject label B feeds the third label C T d 9 Feeds the label to the cut position then cuts the gap at the front of label C 10 Back feeds to the home position bit T ii 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT Procedure for label having less than the min label pitch for each issue speed when the rotar
67. d a data write operation is not performed for this tag at the first try However the gain is greater than the lower limit Then the printer retires to write data to this tag according to a new AGC threshold of 10 In this case a retry of a data write will mostly succeed because the detected tag s gain is greater than the new threshold However the success rate is not 10096 because a gain of a tag is not always the same Example 2 AGC threshold for data write 1 1 Lower limit for retry 9 Detected tag s gain 8 As the gain of the tag is lower than the threshold a data write operation is not performed for this tag at the first try Also the gain is lower than the lower limit Then the printer retries to write data to this tag according to a new AGC threshold of 9 In this case a retry of data write will mostly fail because the detected tag s gain is lower than the new threshold However the error rate is not 10096 because a gain of a tag is not always the same When the same value is set to the AGC threshold for data write and the AGC threshold lower limit for retry respectively the threshold will not be changed for a retry The optimum value differs depending on the tag type However the problem that multiple tags are read at the same time does not occur on the B EX series with most RFID tag types It is not necessary to change the default setting digit point it 5 82 5 SYSTEM MODE EO18 33027 5 11 RFID Modul
68. d backed up 232C ERR RS 232C hardware error count O 255 Counts when a parity error or a framing error occurs When data of several bytes is transmitted continuously counting is performed per byte SYSTEM ERR System error count Counts when a system error occurs POWER FAIL Momentary power interruption count O 15 Counts when a momentary power interruption occurs lt lt ADJUST gt gt Content PC FEED Feed fine adjustment 50 0mm 50 0mm 1 Cut position or strip position fine 50 0mm 50 0mm 1 adjustment 1 BACK Back feed fine adjustment 9 9mm 9 9mm Thermal transfer print mode TONE D Print density fine adjustment 10 10step Direct thermal print mode adjustment Rewind adjustment Back tension adjustment Thermal transfer print mode Direct thermal print mode adjustment Rewind adjustment Back tension X ADJ X coordinate fine adjustment 99 5mm 99 5mm fine adjustment threshold fine adjustment NOTES For B EXAT1 G x 3mm is printed as maintenance counter regardless the selection x 2 mm or x 3mm since head resolution is 8 dots mm The selection of x mm and x 8mm is same manner 5 7 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST lt lt PARAMETER SETTINGS gt gt Item Content MEDIA LOAD Media loading OFF SID Feed detected gap mark to stop position ECO Feed gap mark between head and sensor to stop position ECO
69. d ribbon shaft holder plate NOTE DO NOT excessively push down the print head block to close it Doing so may cause a failure of the print head block or damage to the print head 4 18 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 STRIP MODULE B EX904 H QM R 20 When using the printer in batch mode or strip mode attach the front plate removed in step 2 21 When using the printer in built in rewinder mode attach the rewinder guide plate to the front of the printer with the two SMW 4x8B screws Rewinder Guide Plate SMW Ax8B Screw dE SMW 4x8B Screw 22 Adjustment If the label skews when using the built in rewinder unit turn the adjustment knob of the rewinder guide plate to correct the media feed Clockwise turn moves the rewinder guide plate forward and counterclockwise turn moves it backward e When labels skew to the right Loosen the SM 4x8 sems screw turn the adjustment knob clockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly e When labels skew to the left Loosen the SM 4x8 screw turn the adjustment knob counterclockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly SM 4x8 Screw Adjustment Knob 4 19 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 4 RIBBON SAVING MODULE B EX904 R QM R 4 4 RIBBON SAVING MODULE B EX904 R QM R All the following parts are supplied with the kit Make su
70. display LCD LANGUAGE English ENGLISH Germany GERMAN French FRANCH Dutch DUTCH Spanish SPANISH Japanese JAPANESE Italian ITALIAN Portuguese PORTUGUESE The language displayed font panel is Japanese when Japanese is selected as language setting and English when English German French Dutch Spanish Italian Portuguese is selected as language setting 5 4 3 2 Machine name MACHINE NAME No Display OFF Display ON 5 4 3 3 Print page PRINT PAGE No Display OFF Display ON 5 4 3 4 IP address IP ADDRESS No Display OFF Display ON 5 34 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 3 5 Contrast adjustment CONTRAST Min Step Display Sign Integer Decimal O fullfil Unit digit point SS Plus Strong contrast Minus Weak contrast 5 4 4 Password setting PASSWORD Menu list of Password setting PASSWORD MENU ITEM System Mode SYSTEM MODE lt 2 gt Parameter setting lt 2 gt PARAMETER SET Password setting PASSWORD Password setting PASSWORD Password setting PASSWORD Disable OFF Enable ON Password setting PASSWORD Each input value for password input display digit point EA pF e ft fee Te 5 35 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 4 1 Boot display of system mode and user mode when password is enabled Password input display is displayed when booting system mode and user mode if password is enabled Passw
71. dress b Access to the word data from a place other than the boundary of the word data C Access to the long 6 5 6 ON LINE MODE EO18 33027 6 ON LINE MODE word data from a place other than the boundary of the long word data d Access to the area of 80000000H to FFFFFFFFH in the logic space in the user mode e Undefined command placed in other than the delay slot has been decoded f Undefined command in the delay slot has been decoded g Command to rewrite the delay slot has been decoded 24 DHCP CLIENT Initializing DHCP CLIENT INITIALIZING In case of enabling DHCP The printer does not succeed WAI in writing data onto the RFID tag after having retried for the specified times 26 communicate with the RFID No module INPUT PASSWORD The printer is waiting for a password to be entered PASSWORD Passward entered was not INVALID correct consecutively for three No No times B SX704 RFID U2 US R only 29 RFID CONFIG ERR RFID module s destination No No code is not specified LOW BATTERY Lab a is low Refer 4 5 O O INTERNAL The beem error has occurred in internal serial No No ERR interface NOTES 1 When there is command error in received command maximum 48 bytes of error command are shown on 3 and 4 line of LCD But LF and Nul are not shown on LCD The error command exceed 42 bytes are not sown Display example English oavMTAX ERROR ip1544 1042 1524 HEC
72. e B EX700 RTC QM R RTC USB host I F card B EX904 R QM R Ribbon Saving Module B EX700 IO QM R Expansion I O card B EX700 CEN QM R Parallel I F card B EX700 RS QM R Serial I F card B EX700 RFID H1 QM R HF RFID module mount kit B EX700 RFID U2 EU R UHF RFID kit for EU B EX700 RFID U2 US R UHF RFID kit for US B EX700 RFID U2 CN R UHF HFID kit for CN In this section installation procedures for these optional equipments are described 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 1DISC CUTTER B EX204 QM R 4 1 DISC CUTTER B EX204 QM R WARNING Be careful not to injure your fingers when installing the cutter unit All the following parts are supplied with the kit Make sure you have all items shown below Q ty Unit E 1 Turn the power off and disconnect the power cord 2 Open the top cover and push up the hooker and take out the front cover bottom Front Plate Hooker 3 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw Side Panel L z w k v D UI L w m il z Kai Y y i li Nun DNUS Leo r p 4 4 Jir Pa s 11 j 8 j U d y K i ak U x jg S q5 Fa e BRE ERT PPT ON i i CAN LE A TC eweg d EE Ue Sa 3 Ku I i MN M3x6 Screw 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 1DISC CUTTER B EX204 QM R 4 Put the cutter in front of the pri
73. e Setting 5 11 5 Other OTHER The following information related RFID is displayed 1 Tag test setting TAG CHECK Multi word write MULTI WRITE Carrier sense CARHIER SENSE 5 11 5 1Tag test setting TAG CHECK Disable OFF Disable error tag detection Printer read tag before writing data to tag but printer write data regardless the first data ID Enable ID ON ID Enable error tag detection Printer reads tag before writing data EPC area for Gen2 tag to tag and writing data if the first data is A5A Enable Password Enable error tag detection This is enabled for only GEN tag ON ACCESS Printer reads access password area before writing data to tag and PASSWORD write data if access pass word matches to password setting To prevent unauthorized changes of the setting a password to protect the error tag detection setting can be registered English The password input display is shown when protected password is enabled The following explanation is for when protected password is enabled INPUT PASSWORD Input 4 digit protected password Hutt It is displayed when password setting is ON The setting display of error tag is shown when protected password is correct The error message is displayed and change upper display is shown when protected password is not correct TAG CHECK Select tag test setting NOT Disable UN ACCESS PASSWORD Enable ID Enable Password When Disable or
74. e Test Information Setting screen shown below Make necessary settings and click on the OK button im lest Information Setting Test Information Please Input If there is necessity 1 Antenna Kind Hoi 2 Antenna Position Upper Gancel G 3 Tag Kind Toppan 4 RAAM Number Moi Tae Number Nol Antenna Kind Information Antenna Position Upper Lower In addition to this Tag Kind Information Toppan OMRON Rafsec Impinj In addition to this R W Number 5 Tag Number When a write read test is executed log information is shown in the Results box of the RFID Analyze Tool screen Log information for each test is saved in a text or CSV file A Go N 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions Log Save As Saves text data in the Results box of the RFID Analyze Tool screen into a text file Text Capture Saves the test result into a CSV file selecting Text Capture then Open shows Capture in the area indicated by 2 in the figure below When a write read test is executed with Capture shown the test result is automatically saved in a CSV file specified ERAD Aiae Tool rares Printer B Sx4T7 5T Mode Normal ja IBK Tag informat ion Text Capture ParaSavetP Ctra l 1 Lee Read Test End E CE R Iry 7 T mm RFID Module Select STOPS cH Ci c
75. e careful not to pinch your fingers or hands with the covers Packing List The following parts are supplied with the kit Make sure you have all items shown below RTC USB host I F card 1 pc Installation Manual 1 copy SMW 3x6 Screw 6 pcs Installation Procedure otep 1 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw Side Panel L Wi e Ze e lt a P m P Ce Ai x o T 9 a Es e e E W ECKE i L ZS Wis K d Ze K tr V DNK d Se i Mia i We d A j CP d SM WK AU ES AL A M Pea uu Laut i la 4 CEK DEN Ies Ch Nee ERARE ET AAE E ETAN REEL Ee M3x6 Screw 4 23 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 5 USB INTERFACE BOARD B EX700 RTC QM R otep 2 Remove the Blind Plate C from the back Blind Plate C otep 3 Install the B EX700 RTC QM R RTC USB host I F card in the printer And fix the 2 M 3x6 screws from the back BS lt M 3x6 Screw otep 4 Connect the RTC USB host I F card harness to J21 on the Main PC Board Connector J21 RT C USB host I F card harness Step 5 Re attach the Side Panel L to the printer 4 24 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R This optional interface board is provided with
76. e help guide is displayed at the lower right of online mode display The help message is shown at the upper four lines of help display When help message exceed four lines message is shown by scrolling The up down arrow is displayed of the left side scroll bar if there is long message exceed four lines Display example English Feeding or printing was attempted with head block open 4Finiszh Mext K Help display 1 line Help display 2 line Help display 3 line Help display 4 line Help display guide The help message is three lines so up down arrow is not shown on scroll bar The media has run out The media iz not Set d inish Mext K The help message exceed four lines so up down arrow is shown on scroll bar Help display 1 line Help display 2 line Help display 3 line Help display 4 line Help display guide 6 ON LINE MODE EO18 33027 6 3 HELP DISPLAY HELP DISPLAY TRANSITION OPERATION EXAMPLE English Display transition Display transition LEFT Key RIGHT Key CANCEL Key ENTER Key Online mode Error content TO DD 123 The media has run Scroll display by MO PAPER out UP Key and Load new media A The media is not y set DOWN Key Tul RF ld Help 4Finish Mext K Error managing method Load new media i Load the media E by Read just the media UP Key an rk sensor level DOWN Key dr ev Mext K
77. e sensor and corrects the print position automatically to obtain a constant print position However when a preprinted label is used some inks may prevent proper positioning correction In this case determine the transmissive sensor threshold manually by key operation and store the value in the non volatile memory EEPROM A constant print position can also be obtained when printing on a preprinted label since the print position is always corrected using the threshold stored in the non volatile memory EEPROM by selecting 3 Transmissive Sensor when using the preprinted label for the sensor type of the Issue Command When a label is printed by detecting the black mark on the back of the label the reflective rate variation of a place other than the black mark may prevent the proper positioning correction In this case determine the reflective sensor threshold manually by key operation and store the value in the non volatile memory EEPROM A constant print position can also be obtained when printing on a tag since the print position is always corrected using the threshold stored in the non volatile memory EEPROM by selecting 4 Reflective Sensor when using a manual threshold value for the sensor type of the Issue Command Threshold Setting Operation Example English Online mode 1 Normal condition Press PAUSE Key Online mode 2 Pause condition PAUSE Hold down PAUSE key for 3 seconds Threshold setti
78. e with the program created for other printers by converting it to Basic program and downloading this Basic program to the B SX4T SX5T printer Setting the downloaded Basic program to be enabled disabled browsing the program file data file and area file etc are available in this mode The Basic Setting menu contains the following MENU ITEM oystem Mode SYSTEM MODE lt 8 gt BASIC SETTING 85 BASIC Basic function BASIC File display FILE MAINTENANCE Trace function TRACE Extended mode EXPAND MODE 5 10 1 Basic function BASIC Disable OFF Enable ON 5 10 2 File display FILE MAINTENANCE The block number and file name 12 characters of BASIC stored block are displayed If file name exceed 12 characters the 13 character on ward is not displayed When file is not stored hyphen is displayed as file name 5 10 3 Trace function TRACE Disable OFF Enable ON 5 10 4 Extended mode EXPAND MODE It performs BASIC program 5 72 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 RFID Module Setting B Outline of the RFID Module Setting In the RFID Module Setting mode you can set various parameters related to the RFID module It is necessary to set these parameters before operating the RFID module If a read or write error occurs frequently adjust the values for the parameters The RFID Module Setting menu contains the following MENU ITEM Display pattern and key op
79. ear end icon The ribbon near end is detected e TL blinks when the ribbon is close to the end e The ribbon near end is detected by diameter of remaining ribbon The diameter is 38 mm for 30 meter ribbon and 43 mm for 70 meter ribbon Wo Blinking Ribbon near end condition 4 3 ONLINE MODE DISPLAY TRANSITION Operation example English B ESATT T v1 DA OHL ME PRINTED UU UU ELO IP 132 166 010 020 DIS SW Idling or normal issuing Press RESTART Key then resume TO OO 123 ne ae ae inting if there is rerraining data Press PAUSE Key SE ST during printing Tiles R Stop printing when printing TO DO 123 Open head Close ase during idling KI EE Close head Tul s ser Help K Help guide is displayed since there is help message Feeding or printing was attempted with head block open Press RIGHT Key 4Finish Mext K Help message for head open 1 6 ON LINE MODE EO18 33027 6 3 HELP DISPLAY Set paper Press RESTART key Error occurs 1 ad ue media then resume prating if there is during printing remaining data Til 5 50 Help K Stop printing if printing and Help guide is displayed since there is help message 6 3 HELP DISPLAY EXPLANATION OF HELP DISPLAY Press RIGHT Key The media has run out The media is not set 4Finish Mext K Help message for paper empty 1 The help display can be shown by pressing RIGHT key or ENTER key in cas
80. emove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw Side Panel L M3x6 Screw otep 2 Remove the Blind Plate D from the back Blind Plate D otep 3 Install the B EX700 IO QM R Expansion I O Board in the printer And fix the 2 M 3x6 screws from the back M 3x6 Screw 4 29 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 7 Wireless L AN BOARD B EX700WLAN QM R otep 4 Connect the Expansion I O Board harness to J3 on the Main PC Board BU v e CH ei v i T sl E E GTA Connector J3 d Expansion UO Board harness Step 5 Reassemble the side panel L in the reverse order of removal Step 6 Perform a loop back check to confirm that the expansion I O board functions properly 4 30 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 8 Parallel I F card B EX700 CEN QM R 4 8 PARALLEL INTERFACE card B EX700 CEN QM R B EX700 CEN QM R is an optional parallel interface card for the B EXAT EX6T QM R Series WARNING 1 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution e Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation e Failure to follow manual instructions or any unauthorized modifications substitution or change to this product Will void the li
81. en printer is tuned on printer is resettled batch or head is closed printer detects gap mark and feed the paper from sensor to thermal head which is home position Economy ECO When power of batch process head close label is loaded In this mode printer calculate the position based on previous saved label pitch then feed the label to head position Economy ECO Bfeed 5 4 1 2 Setting for forward feed standby FORWARD WAIT Disable OFF Disable forward feed standby Enable ON Enable forward feed standby 5 4 1 3 Forward feed standby position FORWARD WAIT POS digit point T 59 so or ooma Fest Plus Rotate forward more then LL O Minus Rotate forward less then stop 5 4 1 4 Standby action FW BK ACT NODE Wait at 13 7 mm forward rotation point MODE2 Wait at the position 6 mm reverse rotate and 3 mm forward rotate in case of copy transmissive sensor and cut issue 5 4 1 5 HU CUT RWD Selection of head up cut and rewinder usage for cut issue Head up cut is selected when cut issue is selected and internal rewinder usage is selected when continuous issue is performed Head up may not be performed due to solenoid temperature rise when head up issue is performed Disable OFF Disable Head up and no rewinder usage Enable ON Enable Head up and rewinder usage 5 25 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 1 6 Ribbon save RBN SAVE Tag TAGEnable
82. er cable or power turn ON within the rated voltage Check by inlet connector on the PS unit Output voltage from the printer is not Replace the PS unit within the rated voltage Check that the voltage between 24V pins and PG pins of connector on the PS unit is 24V And check that the voltage between 5V and SG is 5V No voltage to the MAIN PC board Check that the voltage between Replace the power harness 27V and PG pins of connector on the MAIN PC board is 24V And check that the voltage between 5V and LG is 5V Failure of MAIN PC board Replace the MAIN PC board LED or LCD does Failure of the panel PC board or Replace the panel PC board or not light operation panel operation panel Failure of the operation panel Replace the operation panel harness harness Failure of the MAIN PC board Replace the MAIN PC board Poor printing Poor media quality Use the media approved by TOSHIBA TEC Dirty print head Clean the print head The print head block is not set Close the print head block completely completely Printer does not Print head failure Replace the print head print Connection of the print head Connect the harness completely or connector is incomplete a bad replace the harness contact or broken elements Failure in rewinding feeding of the Replace the ribbon take up motor ribbon ribbon feed motor or MAIN PC board Failure of the MAIN PC board Replace the MAIN PC board Failure of the software Check
83. eration oystem Mode SYSTEM MODE Scroll display lt 10 gt RFID SETTING lt 10 gt RFID me ID read ID READ Information display Module MODULE Scroll display Module type MODULE TYPE Country COUNTRY Tag type setting TAG HF channel RF CHANNEL Retry RETRY ADJ RETRY POSITION ISSUE RETRY LABELS Read retry READ RETRY Write retry WRITE RETRY 9 Scroll displa Output level POWER LEVEL Setting value display Q value Q VALUE AGC THRESHOLD WRITE AGC THRESHOLD Write retry min AGC WRITE RETRY MIN AGC Tag test setting TAG CHECK Multi word write MULTI WRITE Carrier sense CARRIER SENSE Scroll display 5 73 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 1 Test TEST The following item related test is displayed O ID Read ID READ 5 11 1 1 ID Read ID READ It changes to reading test mode and the printer read RFID tag The printer perform reading test by pressing ENTER key The reading data is displayed on LCD once HFID tag is read The error message is displayed on LCD if tag is not read No module or not available for communication MODULE TYPE ERROR NO RFID MODULE No country setting RFID CONFIG ERR COUNTRY CONFIG ERROR Head tag is different from setting tag RFID READ ERROR READ ERROR Confirm Setting or set other Tag NOT AVAILABLE NO REPONSE Time out TIME OUT READ TIMEOUT set a RF Tag on Ant Other error UNKNOWN ER
84. ey Move to 6a judgement by pressing LEFT Key Move to 6b Judgement by holding down LEFT Key for 3 seconds Operation is same as Move to 6a 8 5 9 reflective sensor judgement after fine adjustment setting The setting result is displayed after threshold setting Threshold can be set by returning to sensor selection by pressing FEED key from whit display Sensor detection result and threshold can be displayed by Dressing RIGHT key and threshold setting can be displayed by pressing ENTER key result fine Judgement is displayed after adjustment setting and reflects it Manual threshold fine adjustment setting can be performed by pressing LEFT key from this display The RIGHT and function are same as above ENTER key 6 9 6 ON LINE MODE EO18 33027 6 1 THRESHOLD SETTING The icon types to indicate judgement in judgement result display of threshold setting are below example Explanation Threshold OK Mid LAvailable to detect by paper sensor Threshold Baseline l value is middle OK High Available to detect by paper sensor Threshold value is around peak PER EO a nee Threshold Basel ine The threshold should be adjusted around middle to detect paper correctly in reflective sensor transmitive sensor fine adjust setting OK Low Available to detect by paper sensor Threshold value is around base A Threshold Baseline The threshold should be adjusted aro
85. f condition e Press FEED key and PAUSE key at the same time e Press MODE Key In this mode the printer self test operation and parameter setting operation are performed When displaying top menu main firmware version is shown at right side of title The language displayed on the panel is Japanese if Japanese is selected by language setting and English if English German French Dutch Spanish Italian or Portuguese is selected 5 1 OPERATION PANEL The figure below illustrates the Operation Panel and key functions The figure below illustrates the Operation Panel and key functions Graphic LCD AARCODE LABEL PRINTER ONLINE LED ERROR LED ON LINE ERROR PAUSE key FEED RESTART PAUSE mss eee d e EEN FEED key MODE key RESTART key LEFT key UP key d RIGHT key CANCEL key mi CANCEL DOWN key The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s status Up to 16 characters in 2 lines can be displayed ENTER key There are three LEDs on the Operation Panel Illuminates when POWER The printer is turned on ONLINE The printer is ready to print ERROR Any error occurs with the printer 5 1 5 SYSTEM MODE EO18 33027 5 2 OVERVIEW In System Mode the keys function as described below Compatible Key MODE Display top menu without saving setting CANCEL FEED RESTART Display upper menu without saving setting ENTER
86. g 1 2 3 T Stop by error after 3 LCD NO PAPER 2 When printer is restarted issue 4 5 after initial feed The complete issued label is 1 2 3 4 5 Case 2 Issuing number 5 When label end is detected at 3 label issuing The remaining label length is longer than 30 mm 1 2 3 T Stop printing after 20mm printing as error LCD NO RIBBON 2 When printer is restarted issue 4 5 after initial feed The complete issued label is 1 2 4 5 Case 3 Issuing number 5 When label end is detected at 3 label issuing The remaining label length is shorter than 30 mm 1 2 3 T Stop printing after issuing 3 as error LCD NO RIBBON 2 When printer is restarted issue 4 5 after initial feed The complete issued label is 1 2 3 4 5 5 4 2 15 MaxiCode specification MAXI CODE TYPE1 Compatible with the current version TYPE2 Special specification The mode specified by the command may be different from the actual mode depending on the status of _ this parameter Also the data transmission method differs partly For details refer to the External Equipment Interface Specification EAA 03466 5 4 2 16 XML Disable OFF Disable XML function Standard STD Standard specification Oracle ORACLE Specification for Oracle SAP Specification for SAP Standard external STD EXT Standard specification Use external memory Oracle external ORACLE EXT
87. g Informat ion Front Back Feed Write Test T24 EPC Cl benz U2 CW 0420 77 Data Teo 300003040505070808101112 Read Test zm Tag ID R Trw 10 ES SSS SS SS SSS SSS REID Module Select STOP S CH C UI RFID Module Select j SI L He fe Jg i Endale DI ee ee ee ee ee ee eee Results Status Serial pen 2008 02 72 19 25 11 16 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure HFID tag type to be analyzed Tag type Selectable tag types are different depending on the RFID module types RFID module type Tag type H1 B EX700 RFID H1 QM R C220 H1 I Code H1 ISO15693 H1 Tag it H1 and C320 H1 U2 B EX700 RFID U2 EU US R EPC C1 Gen2 wm RFID Andre Tool Target Prmter H Zb Rode Normal ia ISA Fila tE Fes E Heiko Pe nter Informal ion Tar Information Erre Back Feed SE T24 EPC 1 Gen UD sl a Sy d AIS CI Gon 1U Tag Type ana SDDDERMDSOGUTUBDS T3 112 Read Test a Tar ID E Irw gt HIH Moule 25 lec W Cu C P RMB Ge F End E Write Test 1 STUF S ui Hi Sera Y pen 2008 02 12 19 28 Tag Data wm APD Analyze Tool Target l rinterz H 5S4 Mode eT d ENT PRISE Fila E faii LU kcal Prinker Informal ion Tar Information Front Back Fand Write Test ITHJEPE Cl Ged D I 1 420 H n AUDEN EA IO E TRT Tag Data Iry gt bU RFID Medule select W Cw C LE f Hi Ge
88. g paper from the Built In Rewinder Unit Then press the RESTART key The Print Head has overheated Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call a TOSHIBA TEC authorised service representative The password entered was not correct Turn off the printer and back to on then consecutively for three times enter a password again If the correct password is unknown disable the password setting by sending a 010 command For details please refer to External Equipment Interface opecification A hardware or software problem may Turn the printer off and then on If this have occurred does not solve the problem turn off the The Feed Gap Sensor cannot distinguish the print area from a label gap NO PAPER The media has run out Then press the The media is not loaded properly Then 3 he media is slack RIBBON ERROR The ribbon is not fed properly NO RIBBON Then press the REWIND FULL EXCESS HEAD TEMP HEAD ERROR PASSWORD INVALID Please Power OFF Other error messages printer again and call a TOSHIBA TEC authorised service representative 6 3 6 ON LINE MODE B LCD message and LED indication Symbols in the message Mark Explanation o ON OFF e BLINKING Vo o 9 o bia Bia o Vol storage HHH storage amp amp amp amp Remaining memory storage LED LCD Message indications
89. h 4 Pitch Effective print length 5 Send Sends the size width and pitch information of the tag to be tested This does not check a printer status Send the LabelSize Command when any of the size width or pitch value needs to be changed These information are stored even after the printer power is turned off 6 Cut Type Non Cut 7 Sensor Type Non No Sensor Ref Black Mark Sensor Trans Feed Gap Sensor Trans Pre Feed Gap Sensor when using preprinted label Ref Manual Black Mark Sensor when using a manual threshold value 8 ActionMode C Batch mode Cut and feed when Cut is selected for Cut Type D Strip mode with back feed E Strip mode with back feed the strip sensor is ignored the applicator supports this mode 9 Feed Speed Unit inch second 3 5 6 8 A 10 B EX4T 3 5 8 A 10 10 Ribbon Type Non Ribbon Save Ribbon 11 Feed Sends a Feed command to the printer Printer status is checked When a printer error occurs the corresponding error message is displayed 12 Exit Button Text File Send Sends a specified file from the PC to the printer This does not check a printer status File data are not checked The size of the file to be sent must be 4 KB or less 11 10 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 7 Select the printer model Makes a choice of a printer model from Get Printer Type menu Choose B SX4T SX5T r Se RFID Analyze Tool Target Prin
90. he printer stops the retries at the time otep Display Sign Integer Decimal 0 fullfil Unit digit point uL it 5 11 4 UHF setting UHF SETTING The formation related UHF setting is displayed Output level POWER LEVEL Q value Q VALUE AGC threshold AGC THRESHOLD Write AGC threshold WRITE AGC THRESHOLD Write minimum AGC WRITE RETRY MIN AGC CO CO CO r3 Co 5 11 4 1 Output level POWER LEVEL Step Display Sign Integer Decimal 0 fullfil Unit digit point GC lt sets wireless nu level of UHF The range of output level is 26 approximately 500mW to 9 approximately 10mW 1 The maximum and minimum value vary depend on module setting and the value is below mialvalue B SX704 RFID U2 R B SX704 RFID UZEURIUSRICNR 18 o 5 79 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 4 2Q value Q VALUE It is applicable for only B SX704 RFID U2 R EU R US R CN R In the case multiple RFID tags are read at the same time this menu is useful to pinpoint a target tag Set the Q value to 1 or greater 2 is recommended Q value 0 caused the tags to interfere with each other and disables proper data write When a Q value is set set an AGC threshold for data write and an AGC threshold lower limit for retry also Setting all these values enable writing data to a tag placed just above the antenna However the problem that multiple tags are read the same time does not occur on the B EX series with
91. he AGC threshold for data write are used to determine whether a tag is defective or not but the timing of a gain measurement is different In the case of the AGC threshold this is performed after data is written to a tag On the contrary when the AGC threshold for data write is effective a measurement is performed before data is written And if a gain value is lower than the threshold a data write operation is not performed The optimum value differs depending on the tag type However the problem that multiple tags are read at the same time does not occur on the B EX series with most RFID tag types It is not necessary to change the default setting digit point Gg it 5 81 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 4 5Write retry minimum AGC WRITE RETRY MIN AGC It is applicable for only B SX704 RFID U2 R EU R US R US R When the Q value is set to 1 or greater the AGC threshold lower limit for retry becomes effective Even if a tag s gain is lower than the AGC threshold for data write a data write to the tag may be successful in a retry if the gain is greater than the lower limit For a retry the printer lowers the threshold to the highest gain of the tag if it is greater than the lower limit or to the lower limit if it is greater than the highest gain of the tag Example 1 AGC threshold for data write 1 1 Lower limit for retry 9 Detected tag s gain 10 As the gain of the tag is lower than the threshol
92. he error message NO PAPER X X indicates the remaining number of labels The remaining number of labels Specified number of labels The number of finished labels including half finished one If a label end is detected while the specified last label is printed the position of X will be blank When the printing is restarted first the initial feed is performed and then the printer starts printing from the next label In case of the label end while the specified last label is printed only the initial feed is performed and if the status response is set to ON an issue end status is sent following a feed end status Ribbon end When a ribbon end is detected when the unfinished label length is 30 mm or more printer prints for 20 mm and stops printing displaying an error message NO RIBBON X X indicates the remaining number of labels The remaining number labels Specified number of labels The number of finished labels 1 If a ribbon end is detected while the specified last label is printed the position of X will be blank When the printing is restarted first the initial feed is performed and then the printer starts printing from the next label In case of the ribbon end while the specified last label is printed only the initial feed is performed 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING Example of TYPE2 Case 1 Issuing number 5 When label end is detected at 3 label issuin
93. he inner parts of the printer being hot 3 When cleaning the cutter be careful not to be injured by the cutter blade 4 Be careful not to pinch your fingers or hands with the covers CAUTION 1 Fix the harnesses and the cord bushes with the cable clamp Failure to do this may cause the covers to catch them Sensor Harness Cable Clamp Cable Clamp Stepping Motor Cable Ee TEXTE D E Cord Bush Operation Panel Print Head Harness Harness continued 3 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 33027 MAINTENANCE 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT MAINTENANCE 2 Do not remove the screws below Doing so will require the printer block position adjustment with the jig Printer Block 3 Be careful not to damage the sensor window If so the sensor cannot detect the feed gap or the black mark correctly causing improper printing Sensor Window 4 When replacing parts or performing maintenance on the printer be careful not to damage the print Care must be taken not to allow the metal or glass part of a watch to touch the print head edge Care must be taken not to allow a metal object like a ring to touch the print head edge Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it 3 2 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 3
94. hine trouble Check the run distance on the maintenance counter Turn the power off and disconnect the power cord Open the top cover Clean the inside of the printer 1 The entire inside of the printer should be cleaned 2 Wipe the platen capstan roller and pinch roller with a cloth moistened with alcohol 3 Clean the print head elements with the TOSHIBA TEC approved print head cleaner Print Head 27 nm Print Head Element SL ape Du Du co Pinch Roller Feed Roller Platen Dc Black Mark Sensor Feed Gap Sensor 7 1 7 PERIODIC MAINTENANCE PROCEDURE EO18 33027 7 PERIODIC MAINTENANCE PROCEDURE Media Path 5 When using the cutter unit clean the cutter blade and the media path WARNING When cleaning the cutter be careful not to be injured by the cutter blade Loosen the two Plastic Head Screws to remove the Cutter Cover Remove the jammed paper Clean the Cutter with a soft cloth slightly moistened with alcohol Attach the Cutter Cover oe iP Plastic Head Screw Cutter Unit 7 2 7 PERIODIC MAINTENANCE PROCEDURE EO18 33027 7 PERIODIC MAINTENANCE PROCEDURE 6 Apply FLOIL G 488 to the cutter unit using a soft cloth CAUTION 1 Lubrication During parts replacement 2 Kinds of oil FLOIL G 488 1 Kg can Parts No 19454906001 3 Do not spray the inside of the printer with lubricants Unsuitable oil can damage the mechanism All machines are general
95. ini naa 10 T010 FINCH ROLLER AGG Eege 10 10 TT MEDIA SENSORS UPPER LOWER a muscis enitn du dap 10 19 11 Removing me Modia Sensor ASS ee 10 10112 PEDIR he EE tee 10 10 11 38 Replacing the Media Sensor UL Eft eegener manh ae A IEEE 10 10 114 Rgassembling ihe Media Sensor ASB ee 10 IO TE HERD UP SENGO aa as ace ooie 10 IO ID FRINTIER OFEN a a 10 1014 RIBBON END a 10 10 15 FAN MOT E 10 RFID ANALYZE TOOL nennen rnm nn nnne nn nenne nnn nnnm 11 1 R NNEN 11 1 WAG OCD Up ee 11 2 13 Application FUNCIONS nmmn 11 3 11 4 Operating Procedure 11 13 EO18 33027 CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification Copyright 201 1 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Izunokuni shi Shizuoka ken JAPAN 1 UNPACKING EO18 33027 1 1 PROCEDURE 1 UNPACKING 1 1 PROCEDURE 1 Open the carton 2 Unpack the accessories and the front pad from the carton Accessories Carton Front Pad 3 Unpack the pads and the printer from the carton 4 Remove the four pieces of tape and the rear pad from the printer 1 1 1 UNPACKING EO18 33027 1 1 PROCEDURE 5 Open the top cover and remove the five pieces of tape And then o
96. ion 9 43 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 4 Xdirection position X ADJUST otep Display Sign Integer Decimal O fullfil Unit digit point digit 5 5 5 Density fine tune Thermal transfer TONE ADJ TRANS Max Min Step Display Sign Integer Decimal O fullfil Unit digit point digit o a i p a o HOstep J9step H Heten Ostep Istep H 19step 20step Darker Standard Lighter 5 5 6 Density fine tune Direct thermal transfer TONE ADJ DIRECT Max Min Step Display Sign Integer Decimal O fullfil Unit digit point digit m T wet 2 9 HOstep J9step H Heten Ostep Istep H 19step 20step 5 44 Darker Standard Lighter 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 7 Ribbon Rewinder RBN ADJ lt FW gt Max Min Step Display Sign Integer Decimal O fullfil Unit digit point digit HOstep JOstep Standard Istep 59 5 zs 5 14step 5 x 14 70 15step 5 x 15 75 Xx lstep 5 5 5 8 Ribbon Feeder RBN ADJ lt BK gt Max Min Step Display Sign Integer Decimal O fullfil Unit digit point digit HOstep JOstep Standard Istep 5 5 5 14step 5 x 14 70 15step 5 x 15 75 lstep 5 0 45 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 9 Refrective sensor fine tune THRESHOLD R
97. ion Label Lock position Tag 12 Raise the print head block until it stops Print Head Block 4 16 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R 13 Raise the print head block until it stops Print Head Block 14 Secure the strip sensor LED and strip sensor Tr to the printer with the M4x6 screws 15 Connect the shorter harness of the strip sensor Tr to the strip sensor harness for LED SMW Ax8B Screw SMW Ax8B Screw otrip Sensor Tr Strip Sensor LED Shorter Harness of the Strip Strip Sensor Sensor Harness for Tr Harness for LED 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 3 PEEL OFF MODULE B EX904 H QM R 16 Fix the connected strip sensor harness for LED to the base with the cable clamp While passing the other strip sensor harness through the cut and the bush reassemble the operation panel ass v to the printer Then pass the strip sensor harness over the tab on the back of the operation panel assy Bush Cut Strip Sensor Harness TBD Tab on the back of the Cable Clamp Operation Panel ASS Y Strip Sensor Harness for LED 17 Fix the strip sensor harness with the three cable clamps and connect it to CN20 on the Main PC board Main PC Board CN20 Cable Clamp Strip Sensor Harness 18 Reassemble the side panel L in the reverse order of removal 19 Close the print head block an
98. ion LF Select Communication lF e Serial IF Port COM1 to COM9 Fort COM Baudrate 2400 4800 9600 19200 38400 115200 Baudrate Ten Galas Data bit 8 bit Data bit e ej Parity NONE EVEN ODD Parity NON Stop bit 1 2 Stop bit fy Flow control NON XON XON XOFF Flow control NON RTS CTS XON XOFF errr Printer IP Address Socket Port No NOTES 1 Choose the port to which the printer is connected 2 Choose NON for the Flow control of the RFID Analyze Tool However any flow control code of the printer is acceptable 3 The data bit for the Analyze Tool is fixed to 8 Make sure the data length for the B SX4T SX5T printer is set to 8 bits 4 The command flame for the Analyze Tool is Make sure the control code for the B SX41 SX5T printer is set to AUTO or VY 5 When the printer and the PC are connected via LAN a printer IP address and socket port number need to be entered Default Printer IP Address 192 168 10 20 Socket Port No 8000 11 15 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure 4 Set the following parameters HFID module type to be analyzed RFID Module Select Choose the RFID module to be used for the RFID Module Select parameter B EX700 RFID H1 QM R H1 B EX700 RFID U2 EU US R U2 ay RFID Analyze Tool Target Printer B S4 Mode Mormal SE Filet ToalT Heini Printer Informat ion Ta
99. is stuck on the tab and cannot be removed from the printer Tab Operation Panel Ass y 4 Push the operation panel ass v out through the top hooks direction Hooks 5 Lift the operation panel ass v to release the bottom hook and then remove the operation panel ass y by moving it forward Hooks 3 5 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 33027 MAINTENANCE 3 4 REMOVING THE OPERATION PANEL 6 Disconnect the operation panel harness from the operation panel ass y Operation Panel Ass y Operation Panel Harness 3 6 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 1 Make sure to unplug the power cord before installing the optional equipment 2 Be careful not to pinch your fingers or hands with the covers CAUTION When replacing parts or performing maintenance on the printer be careful not to damage the print Care must be taken not to allow a metal object like a ring to touch the print head edge Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it The following optional equipments are provided for this printer B EX204 QM R Disc cutter B EX904 PK QM R Narrow width platen kit B EX204 R QM R Rotary cutter B EX700 WLAN QM R Wireless LAN I F card B EX904 H QM R Peel off modul
100. ix When AUTO is selected printer search available channel and set radio frequency to searched channel The order of searched channel is below 2 gt 8 gt 6 gt 4 gt 3 gt 7 gt 5 gt 2 This setting is applicable for all models But this setting is most effective to B SX704 RFID U2 R JUHF for Japan only AUTO 2CH 3CH 4CH 5CH 6CH 7 CH 8CH CI CO CO 0 O Co 5 11 3 Retry RETRY The following information related retry setting is displayed Position adjustment for re issue ADJ RETRY POSITION Retry number for re issue ISSUE RETRY LABELS Read retry READ RETRY Write retry WRITE RETRY O CO CO Co 5 11 3 1Position adjustment for re issue ADJ RETRY POSITION When RFID write error occur printer feed and reverse tag by this setting distance and retry then retry EFID write When 0 is set retry is not performed The setting between 3mm and 3mm is ignored digit point it 9 7 5 SYSTEM MODE EO18 33027 5 11 RFID Module Setting 5 11 3 2lssue retry label ISSUE RETRY LABLES This is a issue retry number after printing error pattern void pattern automatically when RFID write error occur Printer stop as RFID write error if RFID write does not success after retrying this number Step Display Sign Integer Decimal O fullfil Unit digit point oO 5 11 3 3Read retry READ RETRY It sets reading retry count and reading retry time The printer retries to read the dat
101. lace the connector Modify the program Replace the MAIN PC board 11 RFID ANALYZE TOOL EO18 33027 11 1 Sstem Requirement 11 RFID ANALYZE TOOL When an RFID module is installed the printer will be able to write data on an RFID tag as well as print data on the surface of the RFID tag embedded label To properly issue RFID tags it may be necessary to adjust the RFID tag position so that it stops just above the antenna of the RFID module A proper adjustment value is obtained by using RFID Analyze Tool lt is different depending on the following conditions e RFID tag type e he shape of RFID tag antenna e Position of RFID tag embedded in RFID tag supply e Variation of RFID module The RFID Analyze Tool enables discovering an optimum tag position and output power of the RFID module for data read write An adjustment value is stored in the printer memory by using a PC command or UHF setting parameter in the system mode Section 5 11 4 11 1 System Requirement oystem IBM Compatible PC running Windows 2000 or Windows XP Installed memory 16MB minimum 32M byte recommended Available hard disk space of 10M byte ore more NOTE Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation Interface Connect the printer to a PC with an RS 232C Serial interface or LAN interface Download RFID Analyze Tool is downloadable from the following web site http barcode toshibatec co jp Ris products bar
102. lation procedure please refer to Section 4 9 2 The B B EX204 R QM R with the serial number of 2805Dxxxxxx or earlier cannot be installed on an RFID ready printer 2804Sxxxxxx or later without changing some parts of the cutter drive unit For the parts change procedure refer to the following 1 Release the four Locking Supports to remove the Rotary Cutter PC Board from the frame NOTE Locking supports are not used Please discard them Rotary Cutter PC Board Cover Rotary Cutter Guide Plate C To be used later 3 Replace the Rotary Cutter Guide Plate B and the Rotary Cutter Guide Plate C with the Rotary Cutter Frame A and Rotary Cutter Frame B respectively 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R Rotary Cutter Guide Plate C Rotary Cutter Frame B P No 7FM01068000 Rotary Cutter Guide Plate B l ge 4 Assemble the Rotary Cutter Frame A and Rotary Cutter Frame B with an SMW 4x8 screw removed in step 2 Rotary Cutter Frame A P No 7FM0167000 SMW 4x8 Determine the position by fitting the two parts here 5 Confirming the orientation of the Rotary Cutter PC Board fix it to the Rotary Cutter Frames A and B with three SMW 3x6 screws Then attach the Rotary Cutter PC Board Cover with an SMW 3x6 screw Rotary Cutter PC Board Cover SMW 3x6 4 5 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B
103. le OFF Disable auto broken dots check Enable ON Enable auto broken dots check 5 4 2 11 WEB Printer WEB PRINTER Disable OFF Disable WEB printer function Enable ON Enable WEB printer function 5 30 5 SYSTEM MODE EO18 33027 5 4 PARAMETER SETTING 5 4 2 12 Ribbon near end RBN NEAR END Disable OFF Disable ribbon near end detection 30m Enable ribbon near end Remaining 30 m Ribbon diameter is 38 mm 70m Enable ribbon near end Remaining 70 m Ribbon diameter is 43 mm There is a margin of error for this ribbon near end detection Use this ribbon near end detection as reference 5 4 2 13 External I O mode EX I O TYPE1 Standard specification TYPE2 In line specification 5 4 2 14 Paper ribbon end LBL RBN END TYPE1 Stop issue when label end ribbon end is detected TYPE2 Print as long as possible when label end ribbon end is detected TYPE1 When label end or ribbon end is detected the issuing is stopped immediately as error When printer is restarted printer starter issuing of error label after initial feeding TYPE2 TYPE 2 is available only when the ribbon saving function is set to OFF If the ON LBL or ON TAG is selected TYPE 1 will be automatically performed regardless of the selection Label end When a label end is detected in the middle of printing the printer completes the half finished label and stops when the next label is at the home position displaying t
104. ly delivered in their best condition Efforts should be made to keep them that way Lack of oil or the presence of debris or dust may cause an unexpected failure To maintain in optional operating condition periodically clean the machine and apply the proper kind of oil to each part in which lubrication is needed Although the frequency of lubrication varies according to how often the machine is used as a minimum it is necessary to lubricate before any part becomes dry It is also necessary to wipe off excessive oil or it will collect dirt 7 Confirm that the problem occurs as reported and then take corrective action 8 Replace the following parts periodically if necessary The following table shows approximate product life for each part Cutter unit Option B EX204 QM R 300 000 cuts Cutter unit Option B EX204 R QM R 300 000 cuts Feed Roller Pinch Roller NOTES 1 The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC approved supplies by the proper method described in the manuals 2 The above values differ depending on the thickness and substances of the media to be used When using the cutter to cut the labels be sure to cut the backing paper Failure to do this may cause the glue to stick to the cutter and shorten the cutter life 9 Confirm each part adjustment Make any necessary adjustments 9 7 PERIODIC MAINTENANCE PROCEDURE EO18 3
105. me out O 9 9 sec 24 E WRITE RETRY Max number of RFID write Of 255 retries RFID write retry time out O 9 9 sec POWER LEVEL RFID wireless power level B SX704 RFID setting U2 R 18 26 B SX704 RFID U2 EU US CN AU R 9 18 Q VALUE RFID module Q value 5 14 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST AGC THRESHOLD RFID AGC threshold setting Ton 15 WRITE AGC AGC threshold for data write 0 15 LC RETRY MIN AGC AGC threshold lower limit for 0 15 retry TAG CHECK MULTI WRITE lt lt RTC gt gt RFID error tag detection Hibiki tag multi word write Content Detection is disabled ON ACCESS PASSWORDJ RFID error tag detection for ID area data When PASS is selected the following settings are subsequently displayed Password setting to protect error tag detection ON Enabled OFF Disabled Automatic unlock function setting ON Enabled OFF Disabled pe M ce write issue Peewee to write issue Print value BATTERY CHECK Battery check Enable Each batch RENEWAL Time update timing 9 15 Each page 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST 5 3 2 Auto Diagnostics AUTO DIAGNOSTICS The printing procedure of AUTO DIAGNOSTIC of DIAG is same as 5 3 1 Counter Parameter MAINTENANCE COUNTT The manu layer from top menu of system mode to AUTO DIAGNOSTICS is below System Mode SYSTEM MODE lt 1 gt
106. mited product warranty 2 Turn the power off and disconnect the power cord before installing the parallel interface card 3 Be careful not to pinch your fingers or hands with the covers Packing List The following parts are supplied with the kit Make sure you have all items shown below Parallel I F Card 1 pc Installation Manual 1 copy 3x6 Screw 3 pcs Eh e i D m NT Tee RK IR E E UE H HE 4 31 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 8 Parallel I F card B EX700 CEN QM R Installation Procedure otep 1 Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove M3x6 Screw Side Panel L nl N A i ee GI ze keet L aiii K er VA F E er s A EU XM INS IS M3x6 Screw otep 2 Remove the Blind Plate A from the back Blind Plate A otep 3 Install the B EX700 CEN QM R Parallel I F card in the printer And fix the 2 M 3x6 screws from the back M 3x 6 Screw 4 32 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 8 Parallel I F card B EX700 CEN QM R otep 4 Connect the parallel interface harness to J2 on the Main PC Board Connector J2 Parallel interface harness otep 5 Re attach the Side Panel L to the printer 4 33 5 SYSTEM MODE EO18 33027 5 1 OPERATION PANEL 5 SYSTEM MODE The system mode can be entered by the following procedure from printer power of
107. n oystem Mode SYSTEM MODE Scroll display lt gt INTERFACE SETTING lt 7 gt INTERFACE CO C C EE O AO 1 a ET EL EL EI ZE 5 9 3 1 Baud rate SPEED 2400bps 4800bps 9600bps 19200bps 38400bps 115200bps 5 9 3 2 Data length DATA LENGTH Obits 7bits 5 9 3 3 Stop bit STOP BIT 1 bit 2bits 5 9 3 4 Parity PARITY Non NONE Even EVEN Odd ODD 5 9 3 5 Flow control CONTROL XON READY AUTO Output XON at power on XOFF at power off XON XOFF AUTO Output XON at power on XOFF at power off READY BUSY RTS Output no XON OFF at power on off XON XOFF Output no XON OFF at power on off READY BUSY Output no XON OFF at power on off 5 70 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 4 Centronics CENTRO Menu list of Centoronics CENTRO MENU ITEM Display pattern and key operation oystem Mode SYSTEM MODE Scroll display lt gt INTERFACE SETTING lt 7 gt INTERFACE Centronics CENTRO ACK BUSY Input prime INPUT PRIME Plug and play PLUG amp PLAY 5 9 4 1 ACK BUSY TYPE TYPE2 5 9 4 2 Input prime INPUT PRIME Disable OFF Enable ON 5 9 4 3 Plug and play PLUG amp PLAY Disable OFF Enable ON Plug amp play function of USB is always enabled regardless of this setting 5 71 5 SYSTEM MODE EO18 33027 5 10 BASIC SETTING 5 10 BASIC SETTING B Outline of Basic Setting The Basic function enables the B SX4T SX5T printer to operat
108. ng Move cursor by ak lea d o 3 Paper sensor TA REFLECTIVE PRE pressing UP Key and selecion eJ TRAMSM SS VE PRE DOWN Key Press ENTER Key Threshold setting Scroll display by 4 Wating paper pressing UP Key and wl oad the media Press the PAUSE Key DOWN Key Ba start the SE PAUSE Key Continue paper set Threshold setting 5 Calibration feeding by keep pressing PAUSE Key Depress PAUSE Key Stop paper feeding by depressing PAUSE Key l Threshold setting ip Move to 3 Paper 6a Judgement OK sensor selection by pressing FEED Key i Move to 2 Pause i condition by pressing 6 8 6 ON LINE MODE Threshold setting 6b Judgement NG Threshold setting 7a Detail OK Threshold setting 7b Detail NG Threshold setting 8a Sensor fine adjustment Judgment display 21 TRANG PRE PRIHT Result OK Mid Threshold Baseline Retry FEED Detail K EEL eee INT Result OK Mid Threshold Baseline 460 just Detail K lt lt Sensor type Judgement result Text Judgement result Graph Key operation gui de Sensor type Judgement result Text Judgement result Graph Key operation gui de EO18 33027 6 1 THRESHOLD SETTING ENTER key Move to 7a Tb Detail by pressing RIGHT Key Failed 13 x Threshold Baseline Move to 8a Sensor Fine adjustment by pressing RIGHT k
109. ntents RFID module U2 series only RFID OK 00RV972 EUO R01 as Module revision U2 series only Destination U2 series only JP J apan RFID module version HI Europe US North Aneri ca OK Normal state Gv Chi na NG Erroneous state AU Australia RFID module KR2 Korea TW Tai van I NX India Module revisions and corresponding countries B SX704 RFID U2 US R B SX704 RFID U2 R County Ro P Wireless LAN mount check contents WLAN NG _ UW Ok Mounted NG Not mounted or disable setting of wireless LAN Wireless LAN MAC 00 1 1 22 33 44 55 Wireless LAN MAC address RTC mount check contents RIC NG OK Mounted Print date and time if mounted YY MM DD hh mm ss NG Not mounted RTC 0 21 5 SYSTEM MODE USB memory mounts check contents USB MEMORY NG OK Mounted NG Not mounted USB memory BASIC program check contents BASIC M NONE NONE No program Version Program exist BASIC main program BASIC S NONE NONE No program Version Program exist BASIC system program 0 22 EO18 33027 5 3 SELF DIAGNOSTIC TEST 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST 5 3 3 Head broken dot check HEAD CHECK The printing procedure of Head check of DIAG is same as 5 3 1 Counter MAINTENANCE COUNTT Parameter The menu layer from top menu of system mode to HEAD CHECK is below MENU ITEM System Mode SYSTEM MODE lt 1 gt Diagnostics 12DIAG Head broken dot che
110. nter Connect one side of the cutter harness to CN15 on the Main PC Board And connect another side to the disc cutter PC Board Main PC Board CN15 CN15 Disc cutter PC Board Cutter Harness Cutter Harness 5 Put the cutter on the printer through fit the hooks And fix it to the printer with the two M4x6 screws 1 D i wem Weg E M i D well F A 1 5 I Il E kj T M3x6 screws Hooks 6 Fit the cutter cover on the cutter attachment screws and fix it to the cutter unit with the two cutter screws Screw 7 Reassemble the side panel L and close the top cover Finally check the cutter operation 4 3 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 2 ROTARY CUTTER B EX204 R QM R 4 2 ROTARY CUTTER B EX204 R QM R WARNING Be careful not to injure your fingers when installing the cutter unit All the following parts are supplied with the kit Make sure you have all items shown below Q ty Unit rum Cutter Unit Cord Bush Cutter Cover Print Head Cleaner Cutter Drive Unit B SX Cutter Paper Guide Harness Ass y 2 pin amp 9 pin SM 4x8 Screw EE GNI Installation Manual Eo oo NOTES 1 When using the rotary cutter on the B E4T series the print speed of 10 sec is not supported Also when using the rotary cutter be sure to install the ribbon saving module B EX904 R QM R Failure to do this may cause a paper jam or ribbon error For the instal
111. on Wireless LAN icon tis used when wireless LAN module is mounted It is not displayed when wireless LAN module is not mounted e Graph shows the strength of radio wave Y Graph 0 Out of range T Graph 1 Strength of radio wave is weak Ke Graph 2 Strength of radio wave is middle Til Graph 3 Strength of radio wave is strong Link icon e Itis used when wireless LAN module is mounted It is not displayed when wireless LAN module is not mounted 6 ls displayed during wireless LAN communication e It blinks during communication by OFF No link y d ON Link connection D P Blink Roaming 4 Data receive icon e It is displayed when printer has received data It is turned on from the timing that printer receives the data from PC till printer completes to process received data ON Receiving data or Processing received data 6 ON LINE MODE EO18 33027 6 3 HELP DISPLAY RFID icon It is used when RFID module is mounted It is not displayed when RFID module is not mounted It is ON when module is enabled and ready to communicate It blinks when module is communicating and processing The communication includes the one not related radio wave output It blinks even though radio wave is not out after instructing radio wave output to module It blinks during pausing radio wave output or changing channel by the influence of other carrier RF ON Module is enabled and ready to communicate PF Blinking Communicating Ribbon n
112. ord input for system mode English PASSWORD Press FEED key and RESTART key at the same time when printer Monn turns on Display password input display Input password Open system mode When wrong password is inputted or pressing CANCEL key or MODE key PASSWORD Display wrong password message Moo 0 Password Invalid Wrong password 3 times __ Boot ontine mode Password input for user mode English PASSWORD Hold down RESTART key or MODE key for 3 seconds when printer uoo is pausing after power on Display password input display input password Opewermode S When wrong password is inputted or pressing CANCEL key or MODE key Display wrong password message Password Invalid Wrong password 3 times PASSWORD MVALID Printer is locked Turn on printer again Turn the printer off then on again Hel pF password by 010 commands if user forgets password 5 36 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 Fine adjustment value setting ADJUST SET Bm Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode you can fine adjust each parameter such as Print tone Print start position Threshold etc which are set by the PC command This is useful when using several types of media by turns or when the print start position or cut strip position is required to be fine adjusted The Printer Parameter Fine Adjus
113. ot be fed back to the proper home position By performing either method below the problem will be solved Method 1 Lift the head When the following conditions are all met the cut operation is as follows Head lifted gt Forward feed to the cut position Head lowered Cut gt Head lifted Reverse feed to the home position Head lowered Conditions Issue Command Feed Command and Eject Command received Label pitch of 38 0 mm or less cut performed transmissive sensor designated cut position fine adjustment of 10 0 mm or less and issue mode C The head is lifted lowered only when the optional ribbon save module is attached and the ribbon saving system is set to ON in the parameter setting When the ribbon save module is not installed use Method 2 since the head is not lifted lowered NOTES 1 lf the head is lifted up when the edge of the label being ejected passes the paper feed roller the sensor may not be able to detect an error even if it occurs a feed cannot be performed 2 If the head up solenoid temperature is high when a cut issue is about to be performed with the head lifted the head may not be lifted 5 39 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT Method 2 Adjust the cut position fine adjustment value When this procedure is used one or more printed labels are left between the head and the cutter Therefore these labels should be removed by an issue or a label fee
114. pen the ribbon shaft holder plate to remove the ribbon shaft pad from the printer Tape Ribbon Shaft Pad e m ST k ripe Ribbon Shaft Holder Plate 1 2 1 UNPACKING EO18 33027 1 2 CHECKS 1 2 CHECKS 1 2 Check for damage or scratches on the printer Confirm that none of the accessories are missing The parts below are provided as accessories O CD ROM 1 pc lt Contents gt e Bar code printer application BarTender Ultra Lite e Windows Driver e Owner s Manual e Specifications Programming Key operation etc e Product information Catalogue L Carton oafety precautions Quick installation manual NOTES Keep the carton and pads for later transport PRINTER INSTALLATION Place the printer on the level surface Keep the slit free or the printer will be overheated Also keep enough space for replacing and maintenance works while the top cover is opened Side panel Top Cover 1 3 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT EO18 33027 MAINTENANCE 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT MAINTENANCE 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION MAJOR UNIT REPLACEMENT MAINTENANCE WARNING 1 Turn the power off and disconnect the power cord before replacing the main parts Power Switch 2 Never perform disassembling assembling and cleaning just after printing Doing so may cause you to be injured by the print head and t
115. r save WLAN POWER SAVE Scroll display WINS WINS Address WINS ADDRESS Setting value display LPR Scroll display 5 65 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING Basic information BASIC INFORMATION IP Address IP ADDRESS 5 9 1 3 1 The following information related network setting is displayed IP address Gateway Subnet mask Socket port enable disable Socket port number 5 9 1 3 2 IP address is display and set 5 9 1 3 3 Gateway address is display and set 5 9 1 3 4 oubnet mask is display and set 5 9 1 3 5 H OFF ON 5 9 1 3 6 Socket port number is display and set Gateway GATEWAY ADDRESS Subnet mask SUBNET MASK Socket port SOCKET PORT Port number PORT NUMBER DHCP Cliant ID DHCP CLIENT ID 5 9 1 3 7 DHCP OFF ON 5 9 1 3 8 ASCII input ASCII HEX input HEX ASCII input ASCII Input DHCP client ID by ASCII 64 Characters 00 63 HEX input HEX Input DHCP client ID by hex decimal 64 Characters 00 63 5 9 1 3 9 DHCP HOST name DHCP HOST NAME Input DHCP host name by ASCII B2 Characters 00 31 5 66 5 SYSTEM MODE EO18 33027 5 9 IP ADDRESS SETTING 5 9 1 3 10 Wireless LAN standard WLAN STANDARD 11b g 11b U 11g 5 9 1 3 11 Wireless LAN connection mode WLAN MODE The combination list of wireless LAN connection mode and certification ADHOC OPEN SHARED No use WEP104 OPEN
116. r write c AGG Level 00 gt test results amp AGC Level UU gt amp AGO Level UU gt 0030 Power Level 18 gt 5 5 OO0S04050607080910111230 Status Text box ee ES EEE EEE EE EEE EE Data Testing 30 5 5 Sheet 1 1 2008 09 19 21 11 Status bar E Write Read Results Box When U2 is selected Read Test Results amp Power Level 00000012 AGC Level 00 gt AGG Level DU gt c AGC Level Uz T lt AGC Level 00 gt AGC 1 data Rank 00 level lt AGC Level 00 gt AGC 2 data Rank 00 level E ie pie d AGC Level 00 gt AGC 3 data Rank 00 level DU LEVEI M 4 AGC Level 00 gt AGC 4 data Rank 00 level 10030 lt Power Level 18 gt 5 5 OO0304050607080910111230 lt AGC Level 00 gt AGC 5 data Rank 00 level Feed amount CC Number of times data read succeeded T otal number of read performed EPC Code displayed only when a read test is performed Power Level 11 19 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure Example East PTT T U1 module File Tool Help Printer Information Tag Information Front Back Feed Write Test Write Test IS018000 6B UI M button 0480 H 0150 H Read ckt Read Test Taz ID button Try 10 RFID Module Select Address 18 H Ge OT CH cm Se E End Hesults box Loop 10 10 EF04315E64000000 450 10 10 EF 4315EB64000000 480 10710 EFO431 5664000000 1 30 10 10 E
117. re you have all items shown below NOTE The ribbon saving module is standard on the B EX4T series Solenoid 1 pc RSV PC Board 1 pc Solenoid Harness 1 pc Cable Clamp 1 pc Locking Support 3 pcs e Installation Manual 1 copy e SM 4x8 Screw 2 pcs Insulation Tape 1 Remove the side panel L from the printer Refer to section 3 2 2 Remove the operation panel ass y from the printer Refer to section 3 4 3 Fitthe three locking supports into the RSV PC board RSV PC Board 4 20 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 4 RIBBON SAVING MODULE B EX904 R QM R 4 Secure the RSV PC board to the printer with the locking supports RSV PC Board Holes for securing the RSV PC Board Locking Support NOTE Do not push the center of the RSV PC board when attaching it to the printer Doing so may break the PC board Hold the locking supports and push them into the holes for securing the RSV PC board 5 Insert folded tag paper 1 5 mm thick between the print head and the platen and then turn the head lever to Lock position Insert the head up arm into the plunger of the solenoid While holding down the head up arm slightly lift the solenoid Secure the solenoid to the frame with the two SM 4x8 screws keeping the solenoid in contact with the spacer Plunger Head Up Arm Solenoid SM 4x8 Screw 4 21 4 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33027 4 4 RIBB
118. rmation Fronty Back Feed Write Test Reverse feed T24 EPC Cl Gen U2 LH HI 0450 H DT Forward feed qi 4 ianmnan40506070803101112 HEREIN SEH Taz ID ED RFID Module Select za aa STOP button t Hl C U r Up t He Ge U2 SERES TT End button Results Ss Status Serial pens 2008 02 12 19 29 11 18 11 RFID ANALYZE TOOL EO18 33027 11 4 Operating Procedure 5 Perform a write test or read test Write test Click on the Write Test button to start a write test During the write test total number of successful write and total number of write performed are shown in the status bar In the text box above the status bar status data sent from the RFID module is displayed When the test is completed all test results are shown in the Results box Head test Click on the Read Test button to start a read test During the read test total number of successful read and total number of read performed are shown in the status bar In the text box above the status bar status data sent from the RFID module is displayed When the test is completed all test results are shown in the Results box Example wy RFID Analyze Tool Miata U2 module E Printer Information Taz Information Frant Back Feed Write Test E button Data 0120 2d T bes Test az R utton Try Oo S NOOSO4N50B070809 10111230 RE LD Module Select Results box c AGC Level 00 gt All read o
119. side or voltage The range is below Reflective sensor 0 0V 5 0 V 0 0v D 5 0 V 5 7 5 Ribbon end RIBBON It adjusts the ribbon end level Set the ribbon on the sensor The display content of sensor level is updated each 200 msec The sensor level is adjusted by holding down ENTER key for 3 seconds When the adjustment is finished Adjustment complete is displayed and asterisk is marked at the right side or voltage The range is below Ribbon end sensor 0 0V 5 0V 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR 5 8 RAM CLEAR m Outline of RAM Clear In the RAM Clear mode clearing the Maintenance Counter and initializing the Parameters are possible After replacing the print head ribbon motor or platen perform maintenance clear The RAM Clear menu contains the following MENU ITEM System Mode SYSTEM MODE lt 6 gt RAM OD lt 6 gt RAM CLEAR Counter clear MAINTE CNT CLEAR Parameter clear PARAMETER CLEAR 5 8 1 No RAM clear NO RAM CLEAR This is a selection to prevent wrong user operation 5 8 2 Counter clear MAINTE CNT CLEAR It clears maintenance counter like label distance covered etc Initial value after maintenance counter clear Item Initial value Label distance covered O0 km Print distance O0 km Cut count 0 Head up down count 0 Ribbon motor drive time 0 hours Head up solenoid driver time 0 Hours RS 232C hardware error count 0 System error count 0 Momentary power interruption 0 count
120. sion 15 to 0 step The X coordinate fine adjustment is performed to finely adjust the X coordinate of the drawing in the left or right direction Adjust the X coordinate in the effective print range After the value reaches the coordinate 0 the value remains unchanged even if a subsequent fine adjustment is performed in the negative direction The X coordinate fine adjustment is not effective for the self test results printout maintenance counter various parameters and automatic self test and the test print The print density fine adjustment value is 0 step at the time of shipment from the factory The ribbon rewind back tension motors drive voltage fine adjustment values are the sum of the fine adjustment by the command from the PC and the fine adjustment in the system mode by key operation The maximum fine adjustment values are 15 for both the ribbon rewind motor and the ribbon back tension motor The print density fine adjustment value is the sum of the fine adjustment by command from the PC and the fine adjustment in the system mode by key operation The respective max 0 46 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT fine adjustment values are 10 The max value for each print speed is as below When the value exceeds the maximum it is automatically corrected to the max value B EXAT1 T Speed Direct thermal 3ips 10step ee E 10step Thermal transfer 10step 10
121. step 10step 10step 10step 10step 10step 10step 10step 10step 10step 10step 10step 10step 14ips 10step 10step 10step 10step 10step i dr 5 47 5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 6 TEST PRINT m Outline of Test Print In the Test Print mode you can print the test pattern and set its conditions This is useful to check the print quality of new media or ribbon The Test Print menu contains the following System Mode SYSTEM MODE lt 4 gt Test print 42 TEST PRINT Print condition setting PRINT CONDITION Auto print Reflective AUTO PRINT REFL 5 6 1 Print condition setting PRINT CONDITION It sets printing condition of printer for test print 5 6 1 1 Issue count ISSUE COUNT 1 page 1 3 page 3 5 page 5 10 page 10 50 page 50 100 page 100 500 page 500 1000 page 1000 5000 page 5000 Ez C EST C CO C 0O AO AOA 0 48 5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 6 1 2 Print speed PRINT SPEED The selection of printer speed has variation depend on resolution of printer When the peel off is selected as the issue type the maximum speed becomes 10 ips if over 10 ips print speed is selected Eh O O O AE 5 6 1 3 Sensor SENSOR None NONE Transmissive TRANS Reflective REFLECT Transmissive Manual MANUAL TRANS Reflective Manual MANUAL REFL 5 6 1 4 Print method PRINT TYPE Thermal transfer TRANSFR Direct thermal DI
122. ter B SA Mode Hor mall Miaa File F WEMAS HelpiH serial Part pen E ENER Commsetting S Girl Weite Test Internal SerialSetting D Ctrl H Tie Cl Gen ue CW Test Option T7 Ctrl Sheet Setting C2 Ctrl L SO00NS040506070809 101112 Read Test DE RJ Printer TypetP Get Printer Type B S4TB5T d Text File Gendt Ctrl T u Lh CH fe UZ Results Status Serial Glosed 2008 02 12 19 18 NOTE This information can be saved by a parameter save function 8 Select the test mode This menu is not available 11 11 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions 11 3 4 Help Menu Displays Printer Version and RFID Module Version ay RFID Analyze Tool Target Printer B SA Mode Normal Mima FiletE Toolt T MaE Version tv Printer Info Tag Information Printer Version Frant ZDacle BT Wr G ee RFID Module Version Module Version MET TIT anmngan40505070803101112 S E Tag ID R Try 10 RFID Module Sel sci STOP S CH 7 ul UR C He Ue EndiE Results Status Serial Glosed 2008 02 12 19 19 Example Printer Version RFID Module Version RFID Analyze lool E Printer Info B SX4T V440 27SEP2007 NOTE Printer version and module version are indicated next to the date and time of Log file Example CSV file information Date amp Time 07 10 16 09 47 24 Printer Information B SX4T Z4 4C 27SEP2007 Module Information U2 JPN 00PV
123. ter has been installed the print speed is corrected from 10 ips to 8 ips regardless of the cut designation For B EXAT1 G if less than 15 0 mm and 30 0 mm of the label pitch is specified for printing at 3 ips and 6 ips respectively an issue without a cut is performed For B EXAT1 T if less than 15 0 mm 25 0 mm 38 0 mm of the label pitch is specified for printing at 3 ips 5 ips and 8 ips respectively an issue without a cut is performed Magnaton Senne D o uj H J II 5 SYSTEM MODE 3 dot slant line Magnificatio R ei 3 dot sla ani BEBNEREHRANHAEN III BERS WEE DND O o et tt tet tT LLL LLL ELLCLLLLL EN O 00 0010 01 5 6 4 Character print CHARACTERS EN 5 B A 0123ABCDEFGHIJ G 0123ABCDEFGHIUKLMNOP ABCDE H 0123ABCDEFGHIJ I O1283ABCDE A N13 mb 1 ll NI up 1 Wu ut TR we A 56 EAN13 0 Ui FG D 516 EO18 33027 5 6 TEST PRINT 5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 6 6 White line print NON PRINTING The printer feed white paper 5 6 7 Factory test FACTORY TEST 5 6 8 Auto print Transmissive AUTO PRINT TRANS The test print for manufacturing is started by the following conditions The parameter setting content and print density fine adjustment value are ignored lt The following test print is started by press any key except CANCEL key after each printing lt When CANCEL key is pressed return
124. the program Failure of the printer cable Replace the printer cable Dot missing Broken print head element Replace the print head Broken print head cable wires Replace the print head harness Failure of the MAIN PC board Replace the MAIN PC board Blurred print Poor media quality Use only TOSHIBA TEC approved media Dust is on the media Clean the print head and remove any dust from the media 8 TROUBLESHOOTING EO18 33027 8 TROUBLESHOOTING Ribbon wrinkle Media feed failure Communication error Poor ribbon quality Ribbon is not rewound or fed smoothly Media is not set properly Poor media quality Improper adjustment of the feed gap sensor or black mark sensor Threshold is improper Failure of the feed gap sensor or black mark sensor The cutter mechanism is not installed properly Failure of the stepping motor Failure of the communication cable Failure of the RS 232C connector Failure of the communication connector Failure of the PC or application software Failure of the MAIN PC board Use only TOSHIBA TEC approved ribbon Replace the ribbon rewind motor or ribbon feed motor oet the media properly Use the media approved by TOSHIBA TEC Re adjust the sensor Set the threshold correctly Replace the feed gap sensor or black mark sensor Install the cutter module properly Replace the stepping motor or MAIN PC board Replace the cable Replace the connector Rep
125. the slit Ribbon back tension motor sensor 0 Outside the slit 1 Inside the slit Blank Fixed to 0 Strip sensor Peel off sensor 0 Label is not present 1 Label is present Blank Fixed to 0 5 18 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST SENSOR2 HI20 OC A22 0C Open air temperature sensor status 0 to 86 C C if it cannot be detected Thermal head temperature sensor status 0 to 86 C R 4 2V T 2 5V E 2 7V L Reflective sensor status for detecting the ribbon end state 0 0 to 5 0 V Transmissive sensor status 0 0 to 5 0 V Reflective sensor status 0 0 to 5 0 V HEAD RANK 7 305DPI L Mounted head resolution 203DPI 305DPI Thermal head resistance rank SS 203dpi 305dpi Resistance Average resistance ohm rank TO4 728 729 752 753 776 777 800 801 0 824 oe 848 49 872 873 896 5 19 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST Expansion I O check contents EXP I O NG L OK Normal data NG Abnormal data or the loop back jig is not connected Expansion I O Connect the cable as illustrated below then check the high output high input low output low input R 300 Ohrre Connector FCN 781P024 G P Internal serial I F check contents EX 232C NG OK Normal data NG Abnormal data or the loop back jig is not connected Internal serial I F 5 20 5 SYSTEM MODE EO18 33027 5 3 SELF DIAGNOSTIC TEST RFID module check co
126. tment menu contains the following MENU ITEM System Mode SYSTEM MODE lt 3 gt Fine adjustment value setting x32ADJUST SET Density adjustment Thermal transfer TONE ADJ TRANS Ribbon Feeder RBN ADJ lt BK gt THRESHOLD lt REFL gt THRESHOLD lt TRANS gt Ribbon Rewinder RBN ADJ lt FW gt TONE ADJ DIRECT 5 37 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 5 5 at ee FEED ADJ Min Step Display Sign Integer Decimal O fullfil digit point K CECR Q CO 0 0mm lt Print start position Q CO 3 0mm lt Label 1 piece Print start position Q CO 3 0mm lt Label 1 piece Print start position Paper feed direction 5 5 2 cH oosition CUT ADJ Min otep Display Sign Integer Decimal O fullfil Unit digit point Sg ABC 0 0mm 5 38 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT 3 0mm ABC 3 0mm Cut position Paper feed direction Procedure for label having label pitch of less than 38 mm when the swing cutter is used The minimum label pitch of the label which can be cut in normal use is 38 0 mm When a label having a label pitch of less than 38 0 mm is used although it is out of specifications the edge of the label is caught by the edge of the thermal head during a back feed to the home position after cutting the gap area between labels Therefore the label may n
127. to menu Movement contents 1 piece paper feed 3 dot slan line print Barcode print Character print Issue piece5 pieces each Print speed Print density fine adjustment value 5 53 5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 6 9 Auto print Reflective AUTO PRINT REFL The test print for manufacturing is started by the following conditions The parameter setting content and print density fine adjustment value are ignored lt The following test print is started by press any key except CANCEL key after each printing lt When CANCEL key is pressed return to menu Movement contents Print speed Print density fine adjustment value 5 54 5 SYSTEM MODE EO18 33027 5 7 SENSOR ADJUSTMENT 5 7 SENSOR ADJUSTMENT B Outline of the Sensor Adjustment In the Sensor Adjustment mode the status of the sensors and thermistors is displayed Also you can make a Threshold Setting for the Black Mark Feed Gap and Ribbon End Sensors The Sensor Adjustment menu contains the following MENU ITEM System Mode SYSTEM MODE lt 5 gt Sensor adjustment 52 SENSOR ADJUST Temaprature sensor TEMPERATURE 5 7 1 Temperature sensor TEMPERATURE It display outer temperature and head temperature The sign of temperature is displayed only when temperature is minus The display content is updated each 200 msec The range of each temperature is below Outer temperature 20 100 Head temperature 20 100 5 7
128. unction Semi regin1 e Standard 15 minute LCD display language al LCD detail display model name LCD detail display print number ES RER EE LCD detail display IP address a Contrast adjustment 5 59 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR Parameter selling Password setting e oul o An Password enable disable No initialization See Password value No initialization Fine adjustment value setting Function cutpostion oo X coordinate 0 0mm Print density Thermal transfer Print density Direct Thermal Ribbon Rewind Ostep Ribbon Back tension Ostep Reflective sensor 1 0V Transmissive sensor 5 60 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR Interface setting Network ee i Li Wireless LAN standard 802 11b g Wireless LAN connection mode INFRA OPEN WEP OFF WEP default Key WEP gebake 54M MEME ML LL amsaa 0008 oo e _ pe OFF INTERFACE setting USB USB serial ID OFF e INTERFACE setting RS ese Function QM ON An Communication speed 9600bps LE Data length Sbit Stop bit Parity Flow control XON READY AUTO 5 61 5 SYSTEM MODE EO18 33027 5 8 RAM CLEAR INTERFACE setting Centro Function ACK BYSY Input prime Plug and play BASIC setting DENN __ E E Basic function Trace function RFID setting Function oul o JA Modulesetting 1 mue Ta uge seng NONE Tag detectionseting
129. und middle to detect paper correctly in reflective sensor transmitive sensor fine adjust setting NG T Not available to detect paper gap by paper sensor Sensor adjustment is necessary NG T Not available to detect paper gap by paper sensor Sensor adjustment is necessary Threshold Base LINot available to detect by paper sensor The paper gap can be detected by calibration but is very difficult level 6 ON LINE MODE EO18 33027 6 3 HELP DISPLAY 6 2 ONLINE MODE LCD DISPLAY 1 ONLINE MODE LCD DISPLAY EXAMPLE English Printer LCD Display Display contents condition Online B Engi ME T Vd s P Model name Version No 5 DUR ME Message PR MTEL U U U WOU Printing page number 1 IP 132 153 010 Del IP address etc 4 Tu E H h T Pause TO DU 1 oo Remaining page number 2 FALSE Message Error message 1 line Error message 2 line T 6 Tile R oh lt Icon Head open TO DU 1 a Remaining page number 2 HEAD OFEN Message H ose t h DG PF int Error message 1 line head A ock Error message 2 line Tul BT f Help Icon Help guide 30 The 1 3 and 4 line of online mode display can be selected to display by the sting of system mode Refer Icon display for Icon in detail 1 The printing page number is reset to zero when the printer is turned on and is cumulated by each printing If the cut interval issuing
130. us crm CM End E Status Serial Closed 2007 10 12 19 31 Capture 2 1 After Text Capture is selected the menu adds Close under Open Selecting Close exits from this function 2 When Text Capture is selected Capture is shown ParaSave Parameter Save Saves the current test information to facilitate a next test The saved parameters are invoked at a program boot Information to be saved are feed amount number of tries RFID module type tag type communication settings between PC and printer label size command Feed command Sheet count printer type and test mode 11 RFID ANALYZE TOOL EO18 33027 11 3 Application Functions Se RFID Analyze Tool Target Printer B SA Mode Normal Seed File F ToalT HelpiH Printer Informat ton Tag Information I I n l P l E I 0000 24 l Data I I Tag Type Feed Amount TmT 300003040506070809101112 Read Test L KT R aia Noel or pim E Tag ID a Number of Tries yy 10 Ti ECH I L RFID Hodule Select STOP S RFID Module JL ir HI LAST Cu i Type CH emp SIE Status Serial Closed 2008 02 12 19 01 Communication Settings between PC and Printer Serial Port Setting Sheet Count Feed Command sheet Inf l Feed Command Sheet Count H Pol GutTvpe Non rit f LabelSize Command n sensor Type Non 8 I l DIZE M i ActionMode IC I I I I I EIT malum a pu
131. which is determined by performing approx 30 carrier senses Thus 100 means that this channel is not used by any other devices Strength MAX Method to detect other carrier There is strong radio origin if value is larger MAX 001 1 means the value of the maximum radio wave picked up The display can be scrolled up or down from Channel 1 1CH to channel 9 9CH Pressing the ENTER key causes the printer to perform a carrier sense again To quit a carrier sense press the CANCEL key When the RFID module type is set to NONE or a communication cannot be established a message NON RFID MODULE is displayed When the RFID module type is set to other than U2 a message NOT AVAILABLE is displayed When the RFID module type is set to U2 but effective data cannot be obtained a message NO RESPONSE is displayed When the B SX704 RFID U2 US R is used and if a RFID module s destination code is not specified user inaccessible setting an RFID CONFIG ERR error message is displayed 5 84 6 ON LINE MODE EO18 33027 6 ON LINE MODE 6 ON LINE MODE In the ON LINE mode the following settings can be performed Threshold Setting for the Feed Gap Sensor Threshold Setting for the Black Mark Sensor Reset Parameter Settings Printer Parameter Fine Adjustment Dump Mode B LED function ON LINE ROO Indicates that the printer is in online condition Blinks that the printer is communicating with host ERROR
132. y cutter is used When the following conditions are all met the cut operation for the last label to be cut is as follows Forward feed to the cut position Cut with feeding Feed stops gt Head lifted gt Reverse feed to the home position Head lowered Conditions Issue Command Feed Command and Eject Command received Label pitch Less than the min label pitch for each issue speed cut performed transmissive sensor designated cut position fine adjustment of 10 0 mm or less and issue mode C For the Issue Command this procedure is effective only for the last label to be cut when the next Issue Command is not received The head is lifted lowered only when the optional ribbon save module is attached and the ribbon saving system is set to ON in the parameter setting When the ribbon save module is not installed the head up down operations are not performed See NOTES below NOTES 1 If the head is being lifted up when the edge of the label which is being ejected passes the paper feed roller the sensor may not be able to detect an error even if it occurs a feed cannot be performed more 2 If the head up solenoid temperature is high when a cut issue is about to be performed with the head lifted the head may not be lifted 0 41 5 SYSTEM MODE EO18 33027 5 5 PRINTER PARAMETER FINE ADJUSTMENT Strip position fine adjustment OTI 3 0mm sam EE Printing in strip issue mode is stopped at the
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