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        Toshiba B-852 Printer User Manual
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1.          EA3  2    APPENDIX 3 PRINT SAMPLES    ENGLISH VERSION EO1 33055    APPENDIX 3 PRINT SAMPLES    APPENDIX 3 PRINT SAMPLES  Cont      K  UPC A    1    2345                                                                      67890    M  UPC A 5 digits    1234    5167890  O  Industrial 2 of 5    ro    4   Q  Data Matrix                                     Wil                                                                      S  Customer bar code of high priority    Mello eel    U  POSTNET    W  KIX Code    ATADO theif    Z  MaxiCode    L  UPC A 2 digits    mn AU A  123451678901 5  N  UCC EAN128    00 0 0017457 1    74015906 7  P  PDF417    pas    R  Customer bar code    PMT a a                                                                                                             V  RM4SCC    X  Micro PDF417    hae    oo             EA3  3    APPENDIX 4 GLOSSARIES    APPENDIX 4 GLOSSARIES    Bar code   A code which represents alphanumeric characters  by using a series of black and white stripes in  different widths  Bar codes are used in various  industrial fields  Manufacturing  Hospitals   Libraries  Retail  Transportation  Warehousing  etc   Reading bar codes is a fast and accurate means of  capturing data while keyboard entry tends to be  slow and inaccurate     Batch mode  Issue mode that continuously prints media until the  specified number of media has been printed     Black mark   A mark printed on the media so that the printer can  maintain a constant prin
2.         Label    Print side     Min  6 0 mm when using Gap       Label  the cutter module      Min  12 mm    Media feed direction    Sensor is movable  within this range     7 1 3 Detection Area of the Reflective Sensor    The reflective sensor is movable from the center to the left edge of media   The reflection factor of the black mark must be 10  or lower with a waveform length of 950 nm   The reflective sensor should be aligned with the center of the black mark     Sensor should be positioned at  the center of the black mark  NS       Min  2 0     La    Min  10 mm    we of media         Detecting the black  marks on the back       Media feed direction    Sensor is movable  within this range     E7  2    7  SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055    7 1 Media       7 1 4 Effective Print Area    The figure below illustrates the relation between the head effective print width and media width     1 Ea of print range           Out of print range       216 8 mm 0 2  12 6mm  Head Effective Print Range  12 6mm       242 mm  Max  media width     The figure below shows the effective print area on the media     Area to be detected     Start line    7            Media height    1 5 mm from 15     640 mm    the left edge of Guaranteed print area    media 1 5 mm from the    right edge of media    BE J Media feed direction    Area to be detected     Media width   backing paper width is not included      NOTES     l  Be sure not to print on the 1 5 mm wide area from the media edg
3.      When using the Feed Gap Sensor     1 Measure a voltage at a blank part of label and a label gap  respectively   At this time  write down the midpoint of both voltages   This value is  used later for a threshold setting       Example   Print area   2 4V  Gap   4 0V          Midpoint   3 2V    NOTES   I  When measuring a voltage at a blank area  be careful not to align a  pre print with the sensor by mistake   2  Confirm that there is at least 0 7V difference between the two values     If the difference in voltage is less than 0 7V  a print start position  cannot be detected  In that case  please consider changing the media    type   3  Make sure that the Top Cover is closed when measuring the voltages         2  Press and hold the  RESTART  or  FEED  key for about 3 seconds  aligning a blank part of print area with the Feed Gap Sensor      3  When storing a    media level    voltage is completed  an asterisk       1s  displayed on the right side of a voltage  Press the  PAUSE  key      4  The display changes as shown on the left     E2 70    2 PRINTER SETUP    ENGLISH VERSION EO1 33055    2 13 Threshold Setting       2 13 Threshold Setting   Cont      E Storing a    No Media Level    Voltage    The following is how to set a    No media level    voltage that is used to  detect a paper end    If a    NO PAPER    is displayed even if the media has not run out yet  this  voltage needs to be set again      1  Remove any media from the Black Mark Sensor Feed Gap Sensor      2  
4.      Width including backing paper     Gap length     Black mark length  Tag paper      Effective print width     Print speed up slow down area  Black mark length  Label  6 0     20 0   Max  print length  Maximum effective length for on the fly issue  Max  outer roll diameter  ends       0 08     0 18    E7  1    7  SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055  7 1 Media       7 1 1 Media Type  Cont      NOTES       To ensure print quality and print head life use only TOSHIBA TEC specified media      When using the cutter ensure that label length Y plus inter label gap length    exceeds 38 mm    i e  label pitch should be greater than 38 mm       When marking black marks on label rolls  the following requirements must be satisfied     When the gap length is less than 4 mm   The black mark length should be longer than the gap length   When the gap length is 4 mm or more   The black mark should not overlap the gap for more than 4 mm and the following label   Black marks should be printed on reverse side of the gaps  Also  they should contact or overlap the  preceding label   s bottom end line      On the fly issue    means that the printer can feed and print without stopping between labels        7 1 2 Detection Area of the Transmissive Sensor    The transmissive sensor is movable from the center to the left edge of media   The transmissive sensor detects a gap between labels  as illustrated below     Area to be detected  Center of media        Sensor position    Min  2 0 mm
5.      lt I gt RESET    is displayed  If you  would like to keep using the same  battery even after    LOW BATTERY     error occurs  set the Low battery check  function to OFF  and set the date and  time to the real time  As long as the  power is on  the Real Time Clock will  function    gt  Section 2 9 6  However  once the power is turned off   the date and time will be reset   Call a TOSHIBA TEC authorized  service representative for replacement of  the battery   Other error messages Hardware or software problems may Turn the printer off and then on  If this  have occurred  does not solve the problem  turn off the  printer again  and call a TOSHIBA TEC  authorised service representative        5 2 Possible Problems    This section describes problems that may occur when using the printer  and their causes and solutions     Possible Problems Causes Solutions  The printer will not 1  The Power Cord is disconnected    1  Plug in the Power Cord     turn on  2  The AC outlet is not functioning     2  Make sure that the power i 1S s supplied      _ correctly         using another electric appliance  _  3  The fuse has blown  or the circuit   Check the fuse or breaker   breaker has tripped   The media is not fed  1  The media is not loaded properly  1  Load the media properly   SSI Section 2 4  o  2  The printer 1s in an error condition  2  Solve the error in the Message  Display   See Section 5 1 for more    _ detail      Pressing the  FEED  A feed or an issue was attempted not on  
6.     USB port    LAN Connector       Supply Holder Frame    1  PRODUCT OVERVIEW ENGLISH VERSION EO1 33055    1 5 Appearance       1 5 4 Operation Panel    LCD Message  Display ON LINE LED     Green     ERROR LED   Red        POWER LED   Green                  BEES  PAUSE  key  Fajin   PAUSE      ia  RESTART  key   FEED  key       Please see Section 3 1 for further information about the Operation Panel     1 5 5 Interior    Caution Label               Supply Path Label    Supply Loading Instructions  Print Head Block    Print Head  Ribbon Holder    Paper Guide    Platen    Head Block    Release Lever  Black Mark     Feed Gap Sensor    E1 4    1  PRODUCT OVERVIEW ENGLISH VERSION EO1 33055  1 6 Options       1 6 Options    Option Name  Cutter module  Expansion I O interface   B SA704 IO QM R Installing this board in the printer allows a connection  board with an external device with the exclusive interface    such as the keyboard module     Serial Interface board B SA704 RS QM R Installing this PC board provides an RS232C interface  port     Wireless LAN board B SA704 WLAN QM R   Installing this PC board allows a communication by  wireless LAN     Real time clock B SA704 RTC QM R This module holds the current time  year  month  day   hour  minute  second    NOTE   Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters        2  PRINTER SETUP ENGLISH VERSION EO1 33055    2  PRINTER SETUP       2  PRINTER SETUP    This section outlines the procedures to
7.     y   lt 6 gt RAM CLEAR     lt 6 gt RAM CLEAR This menu is used to perform a RAM clear    FEED  4 DO NOT USE this menu    RESTART    lt 7 gt IP ADDRESS This menu is used to set an IP address     i  im D  RESTARTI   lt 8 gt BASIC This menu is used to enable the printer to use     FEED  4 Basic program    R    ESTART      lt 9 gt FOR FACTORY        lt 9 gt FOR FACTORY This menu is intended for an in process  4 inspection  Do not use this menu     ma  RESTART        E2 34    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       29 7 IP Address Setting a this o Ho to a A S   es lea  irst  you need to access the System Mode for system administrators    TCP IP   Cont      1  While holding down the  FEED  and  PAUSE  keys  turn on the  printer     2  When     lt 1 gt DIAG    appears on the LCD Message Display  release the   FEED  and  PAUSE  keys     Now  the printer is in the System Mode for system administrators     3  Press the  FEED  or  RESTART  key until     lt 7 gt IP ADDRESS     appears on the LCD Message Display     4  Press the  PAUSE  key to enter the IP Address Setting Mode     The IP Address Setting Mode contains the following sub menus  To  enter each sub menu  press the  PAUSE  key     PRINTER IP ADRES     RESTART  FEED     GATEWAY IP ADRES     RESTART   FEED     SUBNET MASK     RESTART   FEED     SOCKET PORT   RESTART      FEED     DHCP   RESTART      FEED     DHCP CLIENT ID    aio  FEED     DHCP nest NAME    eee  FEED        E2 3
8.    Tone Fine  Adjustment  Cont         NOTES     Choose a desired value by using the RESTART   RESTART  or  FEED  key  l      CUT ADJ  49 9mm    Pressing the  FEED  key one time    causes a    0 Imm change  up to     50 0 mm    Pressing the  RESTART  key one  time causes a  0 1mm change  up  to  50 0 mm     CUT ADJ  0 1mm        FEED  CUT ADJ  49 9mm  CUT ADJ  50 0mm       After selecting a fine adjustment value  press the  PAUSE  key     e Example of Cut Position Fine Adjustment    When setting  3 0 mm  Compared with     0 0mm    position  the cut position    is shifted forward        Feed Direction    4        Cut Position    3mm le  When setting  0 0 mm       Feed Direction     lt q PE PR Position  When setting  3 0 mm      Compared with     0 0mm    position  the cut position      is shifted backward  o           Feed Direction     lt q Cut Position    E2 63    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print Reverse Feed Amount Fine Adjustment    Tone Fine  Adjustment  Cont      BACK ADJ   5 0mm  BACK ADJ  9 9mm    NOTES     Choose a desired value by using the BACK ADJ  9 8mm   RESTART  or  FEED  key   RESTART  BACK ADJ  9 8 mm  Pressing the  FEED  key one time    causes a    O0 Imm change  up to     9 9 mm    Pressing the  RESTART  key one  time causes a  0 lmm change  up  to  9 9 mm     BACK ADJ  0 1mm  BACK ADJ  0 0mm       BACK ADJ  0 1mm     FEED  BACK ADJ  9 8mm  BACK ADJ  9 9mm       After sel
9.    then click on the  Finish  button    13  If the    Digital Signature Not Found    screen is displayed  click on the  Yes  button    14  When the    Completing the Add Printer Wizard    screen is displayed  click on the  Finish  button      15  When installation is completed  the new printer icon is added in the    Printers    folder     E2 45    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers     2  USB INTERFACE  Installation starts by the operating system   s plug and play function     Windows 98 Me     1  Turn the printer ON  then connect it to your host computer with the USB cable   The    New Hardware Found    dialog box is displayed  and    USB Device    is detected        Hew Hardware Found       2  After a while  the    Add New Hardware Wizard    dialog box is displayed   Select    Specify the location of the driver  Advanced      then click on the  Next  button     Add New Hardware Wizard    E2 46    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        3  Select    Search for the best driver for your device   Recommended       Mark the    Specify a location    checkbox  then click on the  Browse  button   Specify    driver    folder  then click on the  Next  button     Add New Hardware Wizard       Windows will search for new drivers in its diver database  on pour hard drive  and in any of the following selected    f Search for the best driver for your device    Recommended        Removable Medi
10.   A type of media with adhesive backing     Media   Material on which data is printed by the printer   Label  tag paper  fanfold paper  perforated paper   etc     Plug and Play   When Plug and Play is enabled  the PC will  automatically identify the printer  if the PC  supports Plug  amp  Play   optimize the system  resource  IRQ and DMA   and display a message  prompting a printer driver installation     Pre printed media  A type of media on which characters  logos  and  other designs have been already printed     Print head element   The thermal print head consists of a single line of  tiny resistive elements and when current is allowed  to flow through each element it heats up causing a  small dot to be burned onto thermal paper or a  small dot of ink to be transferred from a thermal  ribbon to ordinary paper     APPENDIX 4 GLOSSARIES    Print speed  The speed at which printing occurs  This speed is  expressed in units of ips  inches per second      Reflective sensor  See Black mark sensor     Resolution   The degree of detail to which an image can be  duplicated  The minimum unit of divided image is  called a pixel  As the resolution becomes higher   the number of pixels increased  resulting in more  detailed image    Ribbon   An inked film used to transfer an image onto the  media  In the thermal transfer printing  it is heated  by the thermal print head  causing an image to be  transferred onto the media    Supply  Media and ribbon    Supply holder   This unit holds a m
11.   Automatic search for a better driver  Recommended         Specify the location of the driver  Advanced           Cancel      E2 48    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        8  Select    Search for the best driver for your device   Recommended       Mark the    Specify a location    checkbox  then click on the  Browse  button   Specify    driver    folder  then click on the  Next  button     Add New Hardware Wizard           Windows will search for new drivers in its diver database  on pour hard drive  and in any of the following selected       Search for the best driver for pour device    Recommended        Removable Media  Floppy  CO ROM                  e Specify a location    KS Driver    Browse        Display a list of all the drivers in a specific location  so  you can select the driver you want     Add New Hardware Wizard    Windows diver file search for the device     TEC B 544T    Windows i now ready to install the best driver for this  device  Click Back to select a different driver  or click Next  to continue     Location of driver     AAURINERATEC INF    gt         E2 49    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        10  Change the printer name if necessary  and select whether or not you use the printer as the default  printer     Yes    or    No      Click on the  Finish  button     Add Printer Wizard       TOU can type a name for this printer  or you can use  the name
12.   O  Oy  ONO OF OF OOO QyYory GOYOYOF OY Oy PS  mi pm yy Ay yy  TT yy Ty py TD Ty Ty yy m  Ul  Ul  Vil Vi  Dil Vij Di  Di  Dil Di  Vi ol   gt   UIC  altere tree  ele eee lea  OO    CO    CO    CO   COf  CJ  AZT  poll poll poll pol  pol  si SI  Ol   Sl RIS ZaSS LISE EA    After selecting a character code  press the  PAUSE  key      2  Character Zero Selection  This parameter is to choose the way to indicate zero between    0    and    8      When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key twice     ZERO FONT 0    Use the  FEED  or  RESTART  key to select a desired option      RESTART  ZEROFONT 0  Without slash   l   FEED  ZERO FONT    With slash   After selecting a character zero  press the  PAUSE  key     E2 16    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont       3  Baud Rate Selection   This parameter 1s to choose a baud rate of the RS 232C interface  When  the printer communicates with a host computer by serial interface  be sure  to match the setting with the host     Commune atrums Pat  CMT  Properiia When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until       Gewa Pot Senji   Ear   Arsuces      Toe ee  Cit fs ooo  Baniy fine   ti    i     sS  iew j        lt Reference gt   Properties screen of Serial  COM  port  under Windows98    the following display appears     SPEED 9600bps    Use the  FEED  or  RESTART  key to select a desired option   SPEED 115200 bps   
13.   f  An undefined instruction in a delay  slot was decoded     g  An instruction to rewrite a delay slot  was decoded     20 LAN INITIAL   _O   e       100BASE LAN is being initialised                 21  DHCP INITIAL     OQO   e      DHCP CLIENT is being initialised                   22  LOW BATTERY The voltage of the Real Time Clock No Yes  Battery is 1 9V or less  Display of error A command error has occurred in Yes Yes  23 l  message  See Notes   analyzing the command     NOTE  When an error message listed above appears on the LCD message display  please refer to Section 5  TROUBLESHOOTING for solution        EA1  2    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055    APPENDIX 1 MESSAGES AND LEDS       NOTES   o If a command error is found in the command received  16 bytes of the command error  starting from the command  code  will be displayed   However   LF  and  NUL  will not be displayed      Example 1    ESC  T20 E30  LF   NUL   Command error   The following message appears     T20E30    Example 2    ESC  XR  0200  0300  0450  1200  1   LF   NUL   Command error   The following message appears     XAR 0200 0300 045    Example 3    ESC  PCOO1  OAOO  0300  2  2  A  00  B  LF   NUL   Command error   The following message appears     PC001 0400 0300     e When the error command is shown        3FH     appears for codes other than codes 20H to 7FH and AOH to DFH   e For details  please refer to the B 852 Series External Equipment Interface Specification        EA1 
14.   lt 6 gt AUTO CALIB    appears  press the  PAUSE  key   OFF    Use the  FEED  or  RESTART  key to select a desired option         Activated  ecko  PTAS 9p sonson       Black mark sensor     After selecting the automatic calibration  press the  PAUSE  key     NOTES     This function is available only when the media pitch is 10 0 mm to 150 0  mm     When this function is activated  the media length  effective print length   and sensor type specified in the command are ignored     When the printer cannot find a print start position properly  it will    continue to feed the media for up to 500 0 mm  lf that does not work  the  printer will stop  resulting in a paper jam      During an automatic calibration  the printer also feeds the ribbon      An automatic forward feed is not performed immediately after an  automatic calibration  even if the auto forward wait parameter is set to  ON        E2 30    2  PRINTER SETUP    2 9 5 LAN Setting    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       While     lt 7 gt LAN    is displayed on the LCD Message Display  press the   PAUSE  key to enter the LAN Setting Mode     In the LAN Setting Mode  whether to enable the LAN communication  and SNMP or not is selectable     When     lt 7 gt LAN    appears  press the  PAUSE  key     ON SNMP ON    Use the  FEED  or  RESTART  key to select a desired option       LAN is disabled    RESTART   ae  enabled  LAN is enabled but  SNMP is disabled     After selecting the LAN setting 
15.   our   Outpt     2  mi   mw   print   aj NC     EOE en or TE    s  m pa  o e 22  6   n h input   1 e ONO e      Se ae a    OUTI   Output   PRINT   20  NC           a  ov f owu   Pause a  conz   cammen cal    OUT3 Output   ERROR   22   NC   o          our  ou  s  ne            12   ours   Output   POWERON  24  Nc      N C   No Connection        Input Circuit  Input circuit Printer External Device etc   Photo    aT pier  TLES21 TOSHIBA  squivalent  Output Circuit    Output Circuit    Printer External Device etc                   Phata Coupler ete     Operating environment Temperature  0 to 40   C  Humidity  20 to 90   No Condensation     EA2  6    APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33055    APPENDIX 3 PRINT SAMPLES    APPENDIX 3 PRINT SAMPLES  E Font     lt A gt Times Roman medium 8point   lt B gt Times Roman medium 10point    lt C gt Times Roman bold 10point    lt D gt Times Roman bold 12point    lt E gt Times Roman bold 14point    lt  F gt  Times Roman italic  1 2point    lt H gt Helvetica medium  10point    lt   gt  Helvetica medium  12point    lt J gt Helvetica Dold  12point    lt K gt Helvetica bold 14point    lt L  gt  Helvetica italic  12point   lt M gt PRESENTATION BOLD  18POINT   lt N gt Letter Gothic medium 9 5point    lt 0 gt Prestige Elite medium   point    lt P gt Prestige Elite bold  10point    lt Q gt Courier medium  10point    lt R gt Courier bold 12point    lt 3 gt 0CR A lepoint    lt T gt 0CR B 12polnt    lt Outline Font B gt Helvetica bold   lt Out
16.  2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers     6  The screen to select the existing installed printer driver or use the new one  is displayed  Select     Replace existing driver     then click on the  Next  button  If you install the printer driver for the first  time  this screen is not displayed      7  Select the port to be used for printing from the    Available ports    list  then click on the  Next  button      8  Change the printer name if necessary  and select whether or not you use the printer as the default  printer     Yes    or    No         Click on the  Finish  button      9  The printer driver is installed  When installation is completed  the new printer icon 1s added in the     Printers    folder     E2 43    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers       Windows 2000 XP     1    2    3    4      5    6      7      8        Log on to your host computer as a member who has full control access privilege concerning the  printer settings     Select    Settings           Printers    from the    Start    menu to open the printer folder   Double click on the    Add Printer    icon  The Add Printer Wizard runs  Click on the  Next  button     Select    Local printer     Mark off the    Automatically detect and install my Plug and Play printer     checkbox  then click on the  Next  button     Select the port to be used for printing from the    Available ports    list  then click on the  Nex
17.  3    APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE       APPENDIX 2 INTERFACE    NOTE   To prevent radiation and reception of electrical noise  the interface cables must meet the following requirements     e In case of a parallel interface cable or serial interface cable  fully shielded and fitted with metal or metallised  connector housings    e Keep as short as possible    e Should not be bundled tightly with power cords    e Should not be tied to power line conduits    e A parallel interface cable to be used should conform to IEEE1284        NW Parallel interface  Centronics     Mode  Conforming to IEEE1284  Compatible mode  SPP mode   Nibble mode  Data input method  8 bit parallel    Control signal   Busy PtrBusy       TEEE1284 Active       Data input code  ASCH code  European 8 bit code  Graphic 8 bit code  JIS8 code  Shift JIS Kanji code  JIS Kanji code  Receive buffer  1M byte    EA2  1    APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE       Connector   Signal    PIN No   NNO SPP Mode Nibble Mode  HostClk    2 8  Daa  S Daa  S      gt  Mas Poss      12   PEror   AckDataReg  A fgg A    nAutoFd HostBusy       IEEE 1284 B Connector    EA2  2    APPENDIX 2 INTERFACE    E USB interface    Standard   Transfer type   Transfer rate   Class    Control mode     Number of ports     Power source   Connector     E LAN    Standard     Number of ports     Connector   LED status     Link LED  Green     Activity LED  Orange     LAN cabl
18.  5 1 Error Messages  Cont      Error Messages  NO PAPER    KKK    RIBBON ERROR         EXCESS HEAD TEMP    HEAD ERROR    POWER FAILURE    SYSTEM ERROR    FLASH WRITE ERR   FORMAT ERROR  FLASH CARD FULL    EEPROM ERROR    Problems Cause  1  The media has run out     2  The media is not loaded properly     3  The media is slack   1  The ribbon is not fed properly     2  L he ribbon has run out     The print head is overheated     There is a problem with the Print Head     A momentary power failure has  occurred     1  The printer is used in a location where  it is subject to noise  Or  there are  power cords of other electrical  appliances near the printer or  interface cable     _ grounded      3  The printer shares the same power  source with any other electrical  appliances     4  An application software used on your  host computer has an error or  malfunction    An error has occurred in writing to the   flash ROM    An error has occurred in formatting the   flash ROM    Saving failed because of an insufficient   capacity of the flash ROM    Data cannot be read from written to a   backup EEPROM properly     E5  2    2  The Power Cord of the printer  is not    ENGLISH VERSION EO1 33055    5 1 Error Messages    Solutions  1  Load new media  Then press the     RESTART  key      gt  Section 2 4    2  Load the media properly  Then press   the  RESTART  key     gt  Section2 4 _ o   3  Take up any slack in the media    1  Remove the ribbon  and check the  status of the ribbon  Repl
19.  A4 1   Black mark 2 10  7 1  7 2  A4 1   Black mark length 7 1   Black mark sensor 1 4  2 10  2 68  2 72  4 1  A4 1    C   Centronics 1 3  2 23  A2 1   Cut mode 6 1  7 1  A4 1   Cut position fine adjustment 2 63   Cutter module 1 1  1 5  2 60  4 2  6 2  A4 1    D   DHCP 2 38   DHCP client ID 2 38  DHCP host name 2 39    E   Effective print width 6 1  7 1  7 3   ERROR LED 1 4  3 1  Al 1   Error message 5 1   Expansion I O interface 1 3  2 12  2 25  A2 6   A4 1   Expansion I O interface board 1 1  1 5  6 2    F  Feed gap sensor 1 4  2 10  2 68  2 70  4 1  A4 1    G   Gap between labels 7 2  Gap length 7 1   Gateway IP address 2 36  Guaranteed print area 7 3    H  Head block release lever 1 4  2 8  Head pressure adjust lever 1 3  2 9    I   Input voltage 6 1  Interface 6 2  A2 1  IP address 2 35  A2 3  Issue mode 2 59  6 1    J    Jammed media 5 5    ENGLISH VERSION EO1 33055    INDEX    L   Label 2 9  7 1  7 2  A4 1   Label length 7 1   LAN interface 6 2   LCD language 2 19   LCD message display 1 3  1 4  3 1  6 1  A1 2    M  Media 2 5  7 1  7 5  A4 1  Media pitch 7 1    O  ONLINE LED 1 4  3 1  Al 1  Operation Panel 1 3  1 4  3 1    P   Paper guide 1 4  2 8   Parallel interface 1 3  2 12  6 2  A2 1  Platen 1 4  2 8  4 1   Power consumption 6 1   Power cord 1 2  2 4   POWER LED 1 4  3 1  Al 1   Power switch 1 3  2 4  2 13  Pre printed media 2 59  2 68  A4 1  Print head 1 4  4 1   Print head block 1 4  2 8  4 1   Print head cleaner 1 2  4 1  5 4   Print length 7 1   Print start 
20.  B SP2D GH20 QM  B SA4TP TS12 QM R_  CN B SA4TP TS12 CN B SP2D GH30 QM  B SP2D GH30 QM  B SP2D GH20 QM R  B SP2D GH30 QM R  B SP2D GH30 QM R  TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN   B SX4T GS10 CN  B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN  B SV4D GS10 QM R B SX4T GS10 QP  B SV4D GH10 QM R B SX4T GS20 QQ  B SX4T GS20 QQ US  B SX4T GS20 QP  B SX4T GS20 QM R  TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN   B SX5T TS12 CN TEC B SX6T R   B SX6T TS12 QM R  B SX5T TS12 QQ US B SX5T TS22 CN  B SX5T TS12 QP  B SX5T TS22 QQ  B SX5T TS22 QQ US  B SX5T TS22 QP  B SX5T TS22 QM R  T3                             TEC B SX8T R   B SX8T TS12 QM R    TEC CB 416    CB 416 T3 QQ TEC CB 426    CB 426 T3 QQ  CB 416 T3 QQ US T3 CB 426 T3 QQ US  CB 416 T3 QP CB 426 T3 QP              E2 44    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers     9  The    Use Existing Driver    screen is displayed  Select    Replace existing driver     then click on the   Next  button  If you install the printer driver for the first time  this screen is not displayed      10  Change the printer name if necessary  and select whether or not you use the printer as the default  printer     Yes    or    No         Click on the  Next  button      11  Select whether or not the printer will be shared with other network users     Shared    or    Not shared       Click on the  Next  button      12  Select whether or not the test page will be printed     Yes    or    No   
21.  Change the print condition by using the  key in the initial state the following default conditions  printer driver or a print command so that  results in an error  Sensor type  Feed gap sensor 1t corresponds to your printing  Printing method  Thermal transfer conditions  Then  clear the error state by  Media pitch  76 2 mm pressing the  RESTART  key        E5  3    5  TROUBLESHOOTING ENGLISH VERSION EO1 33055    5 2 Possible Problems       5 2 Possible Problems  Cont      Possible Problems Causes Solutions  Nothing is printed on 1  The media is not loaded properly  1  Load the media properly   the media  De Section 2e  2  The ribbon is not loaded properly  2  Load the ribbon properly   3  A print head is not installed properly    3  Install the Print Head properly  Close  the Print Head Block   4  The ribbon and media are not 4  Select an appropriate ribbon for the  matched  media type being used   The printed image is 1  The ribbon and media are not 1  Select an appropriate ribbon for the  blurred  matched  media type being used   2  The Print Head is not clean  2  Clean the print head using the  supplied Print Head Cleaner    gt  Section 4 1 1  The Cutter does not 1  The Cutter Cover is not attached 1  Attach the Cutter Cover properly   2  The media is jammed in the Cutter  2  Remove the jammed paper   3  The Cutter Blade 1s dirty  3  Clean the Cutter Blade      gt  Section 4 1 3    E5  4    5  TROUBLESHOOTING ENGLISH VERSION EO1 33055    5 3 Removing Jammed Media       5 
22.  Client ID  This parameter is to set a DHCP client ID     DHCP CLIENT ID        PAUSE      FEED  or  RESTART   MODE ASCII    NOTES     Code used to enter a DHCP  client ID is selectable between    ASCII code  alphanumeric  and ASCII Code  PAUSE   PAUSE  Hex  Code  Hex code  y y  each byte by using the   RESTART  or  FEED  key  Enter a character or a value for each of 1st byte to 16th   RESTART  key  Increment byte sequentially using the  FEED  or  RESTART  key    FEED  key  Decrement        Press the  PAUSE  key to enter  PAUSE       PAUSE   the next byte  Repeat this until  16th byte is entered     A DHCP ID can be used to  check what IP address is  assigned to which client on a  DHCP server  If a DHCP ID is  not assigned  MAC address of a  network device  LAN card or  LAN interface board  will be  notified to the server as a  DHCP ID instead   A DHCP ID is a 16 byte  character string  As    FFH      hex  code  is recognized as a  terminator  if the top byte of  DHCP ID is    FFH     it is  considered that a DHCP ID is  not assigned              E2 38    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 7 IP Address Setting   TCP IP   Cont      NOTE     After the 16th byte of the DHCP  host name is set  press the     PAUSE  key  At this time  the  display will turn to     lt 7 gt IP  ADDRESS               7  DHCP Host Name    This parameter 1s to set a DHCP host name     DHCP HOST NAME     PAUSE     MODE ASCII     PAUSE         E
23.  Connector    Parallel Interface Cable LAN Connector    Expansion I O Connector    Serial I F Connector        Wireless LAN  Option     Wireless LAN       E2 12    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 8 Turning the Printer ON OFF       2 8 Tu rning the Printer When the printer 1s connected to your host computer it is good practice to  ON OFF turn the printer ON before turning on your host computer and turn OFF  your host computer before turning off the printer     2 8 1 Turning ON the Printer 1  To turn ON the printer power  press the power switch as shown in the  diagram below  Note that     is the power ON side of the switch   CAUTION     Use the power switch to turn the  printer On Off  Plugging or  unplugging the power cord to turn  the printer On Off may cause fire   an electric shock  or damage to  the printer     Power Switch       NOTE     If an error message appears in the  display instead of the ON LINE  message or the ERROR LED lamp is  illuminated  go to Chapter 5 1  Error  Messages     2  Check that the ON LINE message appears in the LCD Message  Display and that the ON LINE and POWER LED lights are  illuminated        2 8 2 Turning OFF the Printer 1  Before turning off the printer power switch verify that the ON LINE  message appears in the LCD Message Display and that the ON LINE  LED light is on and is not flashing     2  To turn OFF the printer power press the power switch as shown in the  diagram below  Note that  O  is the power OFF side of the s
24.  FEED  key one time THRESHOLD lt R gt 3 8V THRESHOLD lt T gt 3 8V    causes a    0 1V change  up to 0 0V     Pressing the  RESTART  key one    A O THRESHOLD lt R gt 0 1V  FEED  THRESHOLD lt T gt 0 1V  puede THRESHOLD lt R gt 0 0V THRESHOLD lt T gt 0 0V        5  After choosing a threshold voltage  press the  PAUSE  key    6  To check for a proper operation  issue the pre printed media in online     If an error still occurs even after a manual threshold setting  change  the threshold voltage a little  and retry     E2 72    3  ON LINE MODE    ENGLISH VERSION EO1 33055    3 1 Operation Panel       3  ON LINE MODE    3 1 Operation Panel    NOTE   Use the  RESTART  key to    resume printing after a pause  condition  or after clearing an  error            This chapter describes usage and purpose of the keys on the Operation  Panel in On Line Mode    When the printer is in On Line Mode and connected to a host computer   normal operation of printing images on labels or tags can be  accomplished     e The figure below illustrates the Operation Panel and key functions     LCD Message Display       ON LINE LED   Green   DOWER ON IINE ERROR   gt   Green  ERROR LED   Green                    a  Red      FEED  key                     a     ze  PAUSE  key    FEED ARES ART PAUSE        RESTART  key    The LCD Message Display shows messages in alphanumeric characters  and symbols to indicate the printer   s status  Up to 16 characters can be  displayed on one line     There are three LED lig
25.  Head Block and remove the ribbon     4  Clean the Print Head Element with the supplied Print Head Cleaner   CAUTION      Do not allow any hard objects Print Head Cleaner  to touch the print head or  P No   24089500013  lu  platen  as this may cause    damage to them      Do not use any volatile  solvent including thinner and  benzene  as this may cause   a  discoloration to the cover  M A  print failure  or breakdown of   o  the printer  5  Hold the Sensor Lift Tab and lift the Upper Sensor Ass    y      Do not touch the print head 6  Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft    element with bare hands  as cloth   static may damage the print 7  Wipe the Platen with a soft cloth slightly moistened with ethyl alcohol     h  head  Sensor Lift Tab    Be sure to use the print head    cleaner enclosed with this  printer  Failure to do this may  Shorten the print head life        Print Head  Element       Print Head        Feed Gap Sensor and  Black Mark Sensor    NOTE   Please purchase the Print Head  Cleaner from the authorised  TOSHIBA TEC service  representative        E4  1    4  MAINTENANCE ENGLISH VERSION EO1 33055    4 1 Cleaning       4 1 2 Covers and Panels Wipe the Cover and Front Panel with a dry soft cloth  Wipe off dirt with  a soft cloth slightly moistened with water     CAUTION     Do not use any volatile solvent  including thinner and benzene    as this may cause discoloration  or distortion of the cover        4 1 3 Optional Cutter Module 4  R
26.  TEC representative for further  information concerning this manual     The B 852 printer has the following features   e A 8 3 inch wide print head is installed in such a compact body that the    size of the printer body  except the Supply Holder Unit  is about 1 3  of the B SX6T or B SX8T printer    The print head block which can be fully opened realizes great  operability    Various kinds of media can be used since the black mark sensors are  located above and under the media passage  respectively  and the  media sensors can be moved from the center to the left edge of the  media    When the optional interface board is installed  Web functions such as  remote maintenance and other advanced network functions are  available    Superior hardware  including the specially developed 11 8 dots mm   300 dots inch  thermal print head which will allow very clear print at  a printing speed of 50 8 mm sec   2 inches sec   or 101 6 mm sec   4  inches sec      Besides the optional cutter module  there is also an optional  Expansion I O Interface Board  Serial Interface Board  Wireless LAN  Board  and Real Time Clock     Unpack the printer as per the Unpacking Instructions supplied with the  printer     E1  1    1  PRODUCT OVERVIEW    1 4 Accessories    CAUTION     Be sure to use TOSHIBA  TEC approved print head    cleaner  Failure to do this  may shorten the print head  life        ENGLISH VERSION EO1 33055    1 4 Accessories    When unpacking the printer  please make sure all accessorie
27.  a release of  BUSY occur at the same time     ACK BUSY TYPE2    A fall of ACK signal and a release of  BUSY occur at the same time     After selecting an ACK BUSY timing  press the  PAUSE  key         FEED     E2 23    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont      NOTE   When    WEB PRINTER ON    is  selected  the status of the printer    connected in a network can be  checked through the Web browser         16  Web Printer Function Selection   This parameter 1s to choose whether to use the printer as a web printer   When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     WEB PRINTER OFF    Use the  FEED  or  RESTART  key to select a desired option      RESTART  Unavailable  l  he a    After selecting the Web printer function  press the  PAUSE  key      17  Input Prime Selection   This parameter is to choose whether to enable a reset operation when  INIT signal is ON    Normally  when the printer receives a reset request signal  nInit signal   from the host via Centronics interface  the printer will be reset and turn to  the idle state    When the INPUT PRIME parameter is set to OFF  the printer is reset but  does not turn to idle  A   When this parameter is set to ON  the host sends an INIT signal and the  printer turns to idle each time the printer is turned on  If you would like  to avoid this processing  set this parameter to OFF    When    
28.  ia    Click Finish to close the wizard         10  When installation is completed  the new printer icon is added in the    Printers    folder     E2 53    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers    2 10 4  Uninstalling the Printer Driver       Windows 98 ME     1    2      3    4     Select    Settings           Printers    from the    Start    menu to open the printer folder     Right click on the printer driver icon to be deleted  then select    Delete     The confirmation message is  displayed     Click on the  Yes  button to delete     After the printer driver icon is deleted  restart your host computer     Windows 2000 XP     1      2    3      4    5    6     Log on to your host computer as a member who has full control access privilege concerning the  printer settings     Select    Settings           Printers    from the    Start    menu to open the printer folder     Right click on the printer driver icon to be deleted  then select    Delete     The confirmation message 1s  displayed     Click on the  Yes  button to delete   After the printer icon is deleted  select    Server Properties    from    File    menu of the    Printers    folder     Select the printer driver to be deleted  then click on the  Remove  button  After the printer driver is  deleted  restart your host computer     E2 54    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers    2 10 5 Adding Deleting a LAN Port    To use the L
29.  lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     INPUT PRIME ON    Use the  FEED  or  RESTART  key to select a desired option     A  l    After selecting the Input Prime  press the  PAUSE  key     E2 24    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont      NOTE   Ifthe printer and the PC are  connected by USB  plug  amp  play will    be automatically enabled  regardless  of the setting of this parameter         18  Expansion I O Interface Type Selection   This parameter is to choose a type of the Expansion I O interface  operating mode    This parameter should be set depending on the expansion I O control  specification of the device to be connected via the expansion I O  interface  For details  refer to the External Equipment Interface  Specification    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     EX I O TYPE1    Use the  FEED  or  RESTART  key to select a desired option      RESTART  TYPE1  Standard mode  l   FEED  TYPE2  Inline mode    After selecting an Expansion I O Interface type  press the  PAUSE  key      19  Plug  amp  Play Selection   This parameter is to choose whether to enable a Plug  amp  Play function   When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     PLUG  amp  PLAY OFF    Use the  FEED  or  RESTART  key to select a desi
30.  option     FEED KEY FEED   R    enw The  FEED  key will feed one media when     FEED  pressed     FEED KEY PRINT    The  FEED  key will print the data in the  Image Buffer  The last printed data     After selecting the FEED key function  press the  PAUSE  key     E2 21    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont      NOTE   Kanji code selection is not supported    by the OO OP model as the Kanji  ROMs are not installed        change in the Euro Code value         12  KANJI Code Selection   This parameter 1s to choose a KANJI code    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     KANJI CODE TYPE1    Use the  FEED  or  RESTART  key to select a desired option     RESTART  Ice  l  Pa Ergin cote    After selecting a Kanji code  press the  PAUSE  key      13  EURO Code Selection   This parameter is to choose a Euro code          When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     EURO CODE BO    Use the  FEED  or  RESTART  key to select a desired option          Bz   FEED  EURO CODE FE    EURO CODE FF       After selecting a Euro code  press the  PAUSE  key     E2 22    2 9 1    2  PRINTER SETUP    Parameter Setting   Cont      NOTES     1  It will take about 2 seconds to    perform an Auto Print Head  check      It is recommended that this  function should be activated when  high quality 
31.  press the  PAUSE  key      FEED   y    E2 31    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 6 Real Time Clock Setting While     lt 8 gt RTC SET    is displayed on the LCD Message Display  press    NOTE   The Real Time Clock Setting is  effective only when an optional Real    Time Clock  B SA704 RTC OM R  is  installed     NOTE   Use the  FEED  or  RESTART  key    to set the value           the  PAUSE  key to enter the Real Time Clock Setting Mode     The Real Time Clock Setting Mode contains the following sub menus   Each time the  PAUSE  key is pressed  the sub menus are displayed  sequentially      1  Date setting  Year  Month  Day     2  Time setting  Hour  Minute  Second    3  Low battery check setting    4  RTC data renewal timing setting     1  Date Setting  This parameter 1s to set the Year  Month  and Day  in order   When     lt 8 gt RTC SET    appears  press the  PAUSE  key     DATE 05 01 01    Press the  PAUSE  key to set the date     DATE Y 06 01 01 Year   PAUSE     DATE M 06 03 01 Month            PAUSE     DATE D 06 03 01 Day  After selecting the date  press the  PAUSE  key    2  Time Setting    This parameter is to set the Hour  Minute  and Second  in order     TIME 00 00 00    Press the  PAUSE  key to set the time     TIME H 10 01 01 Hour     PAUSE     TIME M 10 30 01 Minute          PAUSE     TIME S 10 30 00 second    After selecting the time  press the  PAUSE  key     E2 32    2  PRINTER SETUP    ENGLISH VE
32.  setup your printer prior to its operation  The section includes precautions   loading media and ribbon  connecting cables  setting the operating environment of the printer  and performing an  online print test     After referring to the Safety Precautions in this  manual  install the printer on a safe and stable  location     2 1 Installation    Installation    Assembling the supply holder Assemble the supply holder stand  and attach it to    2 2 Assembling the Supply  frame the rear of the printer          Connecting the power cord    A    Loading the media  Media   a position Adjust the position of feed gap sensor or black     5 Setting Sensor Positions   gt  mark sensor according to the media to be used   Loading the ribbon In case of thermal transfer printing  load the     6 Loading the Ribbon  ribbon   Connect the printer to a host computer or a  2 7 Connecting the Printer to  network  Y our Host Computer    Connecting to a host computer  Turn on the printer power  2 8 Turning the Printer  ON OFF  Set the printer parameters in the system mode  2 9 Setting an Operating    Holder Frame           Connect a power cord to the power inlet of the    2 3 Connecting the Power  printer  then  to an AC outlet  Cord       Load a label stock or tag stock  2 4 Loading the Media         Turning the power ON    m i    Setting the operating    environment Environment    Installing the printer driver If necessary  install the printer driver in your host     2 10 Installing the Printer  c
33.  supplied below  When you are ready  click  Finish to install the printer and add it to the Printers  folder     Printer name      TEC B 5447    Do you want your Windows based programe to use this  printer as the default printer     Yes  i Ho       Cancel          11  When the screen  which indicates TEC B SA4T has been installed  is displayed  click on the   Finish  button     Add New Hardware Wizard       TEC B 544T       Windows has finished installing the new hardware device        Cancel          12  When installation is completed  the new printer icon is added in the    Printers    folder     E2 50    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers       Windows 2000 XP    NOTE     When plug and play printer installation in progress is stopped  be sure to delete the printer detected ana  displayed on the    Device Manager    tab of the    System Properties    dialog box         1  Log on to your host computer as a member who has full control access privilege concerning the  printer settings      2  Turn the printer ON  then connect it to your host computer with the USB cable    3     USB Device    1s automatically detected  and    USB Printing Support    1s automatically installed      4  After a while  for Windows XP     TEC B SA4T    is detected as a new device   For Windows 2000     Unknown    device is detected as a new device  In both cases  perform the  following steps  though dialog boxes for Windows XP are used      5  The    Fo
34.  the  Yes Yes  print head block open     There is a problem with the print head Yes Yes  The print head is overheated     Yes    HEAD OPEN         10 HEAD ERROR  11  EXCESS HEAD TEMP    116  POWER FAILURE  17 MEM  INTIAL       18  EEPROM ERROR    In writable character or PC command  save mode    An error has occurred while writing to  No Yes  flash memory     An erase error has occurred in O Yes  formatting the flash memory     Data cannot be stored because the flash  memory     A power failure has occurred   A flash memory card is being initialised     Data cannot be read from written to a N  backup EEPROM properly    No Yes  O       oloje  oje  o  ae O  The ribbon has run out  or has been torn  Yes  ee  A problem has occurred with the sensor  ere that determines the torque for the ribbon  motor   pO e O    o    o  Resa 91  o             EA1  1    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055    APPENDIX 1 MESSAGES AND LEDS       LED Indication Restoration Acceptance of  No  LCD Message Printer Status El ace lao ne mie  POWER   ONLINE JERROR ey Yes No et a  es No    When the following abnormal No No   Operations are performed  a system error   occurs     a  Command fetch from an odd address    b  Access to word data at an odd  address    c  Access to long word data at an odd  address   19  SYSTEM ERROR  d  Access to the area of 80000000H to   FFFFFFFFH in the logic space in  user mode     e  An undefined instruction in an area  other than a delay slot was decoded   
35.  use labels pre printed with ink which contain hard substances such as carbonic calcium  CaCO3   and kaolin  A03  2S102  2H20      For further information  please contact your local distributor or your media and ribbon manufacturers     E7 5    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055    APPENDIX 1 MESSAGES AND LEDS       APPENDIX 1 MESSAGES AND LEDS    Appendix 1 describes the LCD messages displayed on the operation panel     Symbols in the message   1  O  The LED is illuminated      The LED is flashing       The LED is unlit    2        the number of unprinted media  Up to 9999  in pieces    3       Flash memory card remaining memory for PC save area  0 to 895  in K bytes    4   amp  amp  amp  amp   Remaining flash memory capacity for storing writable characters 0 to 3147  in K bytes     LED Indication Restoration   Acceptance of    LCD Message Printer Status by RESTART  Status Request    key Yes No   Reset Command  ONLINE  i ON LINE    In online mode  The printer in  communication     The print head block is opened in online   mode    A parity  overrun  or framing error has   occurred during communication through   the RS 232C    The media is jammed during paper feed  Yes  A problem has occurred with the cutter  Yes Yes  module    The media has run out  or the media is Yes   not loaded on the supply holder   properly     2  HEAD OPEN    3  PAUSE         4 com ERROR    PAPER JAM          6 CUTTER ERROR      7 o PAPER         Feed or printing was attempted with
36.  void the  user s authority to operate the equipment        This Class A digital apparatus meets all requirements of the Canadian Interference Causing  Equipment Regulations          Cet appareil num  rique de la classe A respecte toutes les exigences du Reglement sur le materiel  brouilleur du Canada            for CANADA only        Copyright    2006   lt  For EU Only  gt    by TOSHIBA TEC CORPORATION  TOSHIBA TEC Europe Retail Information Systems S A  All Rights Reserved    Rue de la C  lid  e 33 BE 1080 Brussels 570 Ohito  Izunokuni shi  Shizuoka ken  JAPAN       TOSHIBA    TOSHIBA Barcode Printer    B 852 SERIES       Waste Recycling information for users     Following information is only for EU member states     The use of the crossed out wheeled bin symbol indicates that this product  may not be treated as general household waste       By ensuring this product is disposed of correctly you will help prevent   potential negative consequences for the environment and human health  which could  otherwise be caused by inappropriate waste handling of this product  For more detailed  information about the take back and recycling of this product  please contact your supplier  where you purchased the product        Safety Summary ENGLISH VERSION EO1 33055       Safety Summary    Personal safety in handling or maintaining the equipment is extremely important  Warnings and Cautions  necessary for safe handling are included in this manual  All warnings and cautions contained in thi
37. 00 XP  Open the printer properties and select the    Ports    tab  Mark off the    Enable  bidirectional support    checkbox     NOTE   In case of the B SX4T or B SX3T series  make sure that the Centronics interface type is set to SPP     default         E2 41    2  PRINTER SETUP ENGLISH VERSION EO1 33055       2 10 Installing the Printer Drivers    Windows 98 Me     1    2    3      4      5     Select    Settings           Printers    from the    Start    menu to open the printer folder   Double click on the    Add Printer    icon  The Add Printer Wizard runs  Click on the  Next  button     Select    Local printer     then click on the  Next  button  The screen listing    Manufacturers and  Printers    1s displayed    Click on the  Have Disk     button  The    Install From Disk    dialog box is displayed   Specify the driver    folder in the CD ROM drive  then click on the  OK  button     NOTE   The latest printer driver is available from the web site      http   www toshibatec ris com products barcode download index html        Select the printer to be installed from    Printers    list  then click on the  Next  button     Driver name Model Driver name Model Driver name Model    TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ  B 415 GH25 QM B 419 GS12 QP  B 419 GS12 CN    TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ  B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US  B 452 TS11 QQ PAC B 452 HS12 QP  B 452 TS12 QP B 452 HS12 CN  
38. 000     PAUSE        i    255   255   255   000          PAUSE     255   255   255   000     PAUSE     255   255   255   000    f     PAUSE   y    ep   O  O  A  m     U  O  JJ  al     4  Socket Port  This parameter is to enable a socket port and set a socket number     SOCKET PORT     PAUSE   y    NOTES     Pressing the  PAUSE  key  while    PORT ON 08000    is  displayed allows you to set the  RESTART  or  FEED     poe  PORT OFF                gt  PORT ON 08000    Seta number for each digit by    using the  RESTART  or  PAUSE    FEED  key      RESTART  key  Increment   FEED  key  Decrement        Range  00000 to 65535         Enter a number for each digit of the  port number with the  RESTART  or     FEED  key     Be careful not to set the same    port number that other  applications are using   PAUSE      Press the  PAUSE  key to move    the cursor to the next digit      After the last digit is set  press  the  PAUSE  key to go to  DHCP Setting     A number exceeding 65535 will  be automatically corrected to  65535     PORT ON 08000    j     PAUSE        U  I  O  U    E2 37    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 7 IP Address Setting  5  DHCP   TCP IP   Cont      This parameter is to enable DHCP     NOTE       E l  Pressing the  PAUSE  key while  PAUSE   RESTART  or  FEED      DHCP ON    is displayed allows    you to set a DHCP client ID  DHCP OFF DHCP ON     PAUSE     DHCP CLIENT ID    U  ale  O  U       i     6  DHCP
39. 2 54  210 5 Adding Deleting a LAN POM asia a o E2 55  DMO  OF US dor Do eo a do E2 57  2 10 17 US INES Printer DIVE Fita eiii E2 58  a zo Reusacie eine eed tiaac than edicanen ones E2 59  2 12 Position and Print Tone Fine Adjustment        oonccccnccncccccnnccnnnncconcncnnannnononcnonnncnnonananonos E2 61    2 13 TRreshold SOWING nessa iio E2 68    ENGLISH VERSION EO1 33055    di  ON EINE MODE os E3 1   A nn og E3 1   Se O Ne a E3 2   A ten a ee a One MEY ee E3 2   E  MAINTENANCE ias E4 1   A E4 1   41 Print Head Platen Sensor Sii sis E4 1   ALZ COVES and PINE Si ita E4 2   4 13   Optional Cutter Mod  le ia e ie cotas aloe gota E4 2   5  TROUBLESHOOTING crci cod E5 1   dal JEMOAMEOSS OS oia E5 1   Die POSSIDIO PIO CNIS nadia E5 3   5 5  REMOVING Jammed Medid E5 5   6     PRINTER SPECIFICATIONS ocn E6  1   7  SUPPLY SPECIFICA TIONS casan E7  1   TE i   cle E AA o ates rennin tare Sarr ann ent ae ean ee tanec ee ree eee E7  1   FAA Media IDE ap E7  1   7 1 2 Detection Area of the TranSMISSIVE Sensor    ooccccoccnnccnocnconnconononenononcncnoncnnonnnennss E7  2   7 1 3 Detection Area of the Reflective Sensor       ooncccccccccccccnoncconococonononononoconnnncnacononos E7  2   TA SEMECUVO PINTA S odie E7  3   C2 RIDON  oriwart sean rantacene Be PP tee based e r e aabevetiaees E7 4   7 3 Recommended Media and Ribbon Types     cccoocccccoccccccnccnccnncncnnnccnonnncnnonanonnnncrnnonacinnnas E7  4   7 4 Care Handling of Media and Ribbon         cccccccoccnccccccnnccccnncnnnononcnnon
40. 3 Removing Jammed T his section describes in detail how to remove jammed media from the    M e d i a printer   CAUTION  Remove the jammed media from under the Upper Sensor Ass   y as  l follows   Do not scratch the Print Head or  Platen using a sharp instrument  1  Open the Top Cover     as this may cause media feed  failure or damage to the printer  Head Block     2  Push the Head Block Release Lever to release and raise the Print       3  Lift the Upper Sensor Ass   y  and remove the jammed media        Upper Sensor  Ass y  NOTE  4  Clean the Platen and sensors as described in Section 4 1 1    If you get frequent jams in the 5  Media jams in the Cutter Module can be caused by wear or residual  Cutter  contact a TOSHIBA TEC glue from label stock on the Cutter Blade  Do not use non specified    authorised service representative  media with the Cutter        E5  5    6  PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33055    6  PRINTER SPECIFICATIONS    6  PRINTER SPECIFICATIONS    This section describes the printer specifications     Item oe B 852 TS22 QQ R B 852 TS22 QP R    Dimension  W x D x H  385 mm x 181 mm  x 243 mm  15 2    x 7 1     x 9 6         Depth is 16 8     427 mm  when the supply holder is installed     Weight 34 4 Ib  15 6 kg   Media and ribbon are not included    Operating temperature range 5  C to 40  C  41  F to 104F     Relative humidity 25  to 85  RH  no condensation   Input voltage AC100     120V  60 Hz    AC220     240V  50 Hz       Power During a print j
41. 5    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 7 IP Address Setting   TCP IP   Cont      NOTES     Set each 3 digit value by using  the  RESTART  or  FEED  key      RESTART  key  Increment   FEED  key  Decrement    Range  0 to 255      Press the  PAUSE  key to move  the cursor to the next 3 digit  value      After the last 3 digit value is set   press the  PAUSE  key to go to  Gateway IP Address Setting     NOTE   After the last 3 digit value is set     press the  PAUSE  key to go to  Subnet Mask Setting            1  Printer IP Address    This parameter 1s to set an IP address     PRINTER IP ADRES     PAUSE     192   168   010   020   PAUSE     E    192 168   010 020    i     PAUSE   192   168   010   020   PAUSE     i    192   168   010   020          PAUSE   GATEWAY IP ADRES     2  Gateway IP Address    This parameter is to set a Gateway IP address     E2 36    GATEWAY IP ADRES     PAUSE     192   168   010   020   PAUSE     E    192 168 010  020    i     PAUSE     192   168   010   020    i     PAUSE     192   168   010   020          PAUSE     SUBNET MASK    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 7 IP Address Setting 0  Subnet Mask des   TCP IP   Cont   1S parameter 1s to set a Subnet Mask     NOTE   After the last 3 digit value is set     ep   C  UU  Z  m        lt    gt   02   A     PAUSE   press the  PAUSE  key to go to    Socket Port Setting  259   255   255   
42. A real time voltages being detected by the lower Black Mark Sensor  and Feed Gap Sensor are displayed      PEJRO 1V 14 8V    Feed Gap Sensor        Lower Black Mark Sensor     3  Press and hold the  RESTART  or  FEED  key for about 3 seconds      4  When storing a    no media level    voltage is completed  an asterisk         is displayed on the right side of a voltage  Press the  PAUSE  key      5  The message returns to     lt S gt SENSOR ADJ          lt 5 gt SENSOR ADJ       Manual Threshold Setting    Then  set the calculated threshold voltage in the Parameter Fine  Adjustment mode      1  While     lt 5 gt SENSOR ADJ     is displayed  press the  FEED  or   RESTART  key until     lt 3 gt ADJUST SET    is displayed      lt 3 gt ADJUST SET     2 Press the  PAUSE  key to enter the Parameter Fine Adjustment Mode     FEED ADJ  10 0mm    E2 71    2 PRINTER SETUP ENGLISH VERSION EO1 33055    2 13 Threshold Setting       2 13 Threshold Setting  3  Press the  PAUSE  key until the target sensor type is displayed      Cont   Black Mark Sensor     PAUSE   y    THRESHOLD lt T gt 1 4V Feed Gap Sensor     4  Set a threshold voltage  calculated in Sensor Adjustment Menu  by  using the  FEED  or  RESTART  key  as shown below     Threshold voltage   Midpoint between voltage at a print area and    voltage at a gap black mark    Black Mark Sensor Feed Gap Sensor    THRESHOLD lt R gt 4 0V THRESHOLD lt T gt 4 0V  NOTE  THRESHOLD lt R gt 3 9V  RESTART     PHRESHOLD lt T gt 3 9V    Pressing the 
43. AN interface  first  you have to make the following settings in     lt 7 gt  IP ADDRESS    in the system  mode of the printer   Refer to TOSHIBA TEC support representative      e Set the printer IP address     PRINTER IP ADRES      the gateway IP address  GATEWAY IP  ADRES      and subnet mask     SUBNET MASK            e Set the port number     SOCKET PORT         Among these settings  the printer IP address and the port number are also required for adding a LAN port      1  Adding a LAN Port    Windows 98 ME     1  Right click on the printer icon  Select    Properties    to open the printer    Properties    dialog box      2  Select the    Details    tab  and click on the  Add Port     button  The    Add Port    dialog box is  displayed     3  Select    Other      Select    Seagull Scientific TCP IP Port    from the list  then click on the  OK  button      4  On the    Add Seagull TCP IP Port    dialog box  enter the name or IP address  the port number  and the  port name  For the IP address and the port number  enter the same ones as you have set in     lt 7 gt  IP  ADDRESS    in the system mode of the printer  After entering these  click on the  OK  button    Add Seagull TCP IP Port    TCPIP Settings    ou may specify the printer s location by name or IP address        A name may be ether a name on the local network  such as    PRIN TERE      ora fully qualified internet name  such as  printerb  seaguillecientific  cor        IP addresses are specified as four numbers sep
44. B 452 TS12 QP PAC  B 452 1512 CN  TEC B 472 B 472 QQ TEC B 472 CN   B 472 GH12 CN TEC B 482 B 482 TS10 QQ  B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US  B 472 GH12 QQ B 482 TS10 QP  B 472 QP  TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ  B 492R TH10 QQ B 572 QQ US B 672 QQ US  B 492L TH10 QP B 572 QP B 672 QP  B 492R TH10 QP  TEC B 682 B 682 TS10 QQ TEC B 852 B 852 TS12 QQ TEC B 852 R   B 852 TS22 QQ R  B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R  B 682 TS10 QP B 852 TS12 QP  TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R  B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R  B 872 QP B 882 TS10 QP          TEC B SA4T B SA4TM TS12 QM R   TEC B SA4T    B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM  B SA4TP TS12 QM R_  CN B SA4TP TS12 CN B SP2D GH30 QM  B SP2D GH30 QM  B SP2D GH20 QM R  B SP2D GH30 QM R  B SP2D GH30 QM R  TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN   B SX4T GS10 CN  B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN  B SV4D GS10 QM R B SX4T GS10 QP  B SV4D GH10 QM R B SX4T GS20 QQ  B SX4T GS20 QQ US  B SX4T GS20 QP  B SX4T GS20 QM R  TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN   B SX5T TS12 CN TEC B SX6T R   B SX6T TS12 QM R  B SX5T TS12 QQ US B SX5T TS22 CN  B SX5T TS12 QP  B SX5T TS22 QQ  B SX5T TS22 QQ US  B SX5T TS22 QP  B SX5T TS22 QM R       TEC B SX8T R   B SX8T TS12 QM R     TEC CB 416    CB 416 T3 QQ TEC CB 426    CB 426 T3 QQ  T3 CB 416 T3 QQ US T3 CB 426 T3 QQ US  CB 416 T3 QP CB 426 T3 QP       E2 42   
45. Code Selection   This parameter is to choose a flow control code of the RS 232C interface   When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     XON READY AUTO    Use the  FEED  or  RESTART  key to select a desired option     XON XOFF AUTO XON XOFF mode  XON XOFF READY BUS   RESTART  XON READY AUTO Y  DTR  mode    READY BUSY READY BUSY  DTR   mode   FEED   XON XOFF mode    READY BUSY RTS RTS mode    AS  O      gt  lt   O  TI  TI    After selecting a flow control code  press the  PAUSE  key     E2 18    2 9 1    2  PRINTER SETUP    Parameter Setting   Cont      NOTES     I  If the printer is not used for a few    days  the top edge of the media  may become curly  which may  cause a paper jam  The Auto  Forward Wait Function prevents  this problem since the media feed  amount is increased so that the  media stops past the platen      When the Stop Position Fine  Adjustment Value is set in    direction  the media will stop past  the media outlet    When the value is set in      direction  the media will stop  inside the media outlet      This setting will be useful to fine  adjust the cut position of labels        ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment        8  LCD Language Selection   This parameter is to choose a language in which the LCD message is  displayed    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     LCD ENGLISH    Use the  FEED  
46. ERSION EO1 33055    2 4 Loading the Media       2 4 3 Loading Media into the 2  Release the Print Head Block by pressing down on the Head Block  Release Lever    as shown below    3  Raise the Print Head Block to its fully open position as shown by the  arrow    in the above diagram     Printer  Cont           AW    1    VAme ii MAN      The Print Head may become  hot  Do not touch the Print  Head      Risk of injuries  Do not touch  moving parts  Disconnect the  mains before maintenance of  ribbon and media     CAUTION     Be careful not touch the Print  Head Element when raising the  Print Head Block  Failure to do  this may cause missing dots by  Static electricity or other print  guality problems     Print Head Block       Print Head Element    Head Block  Release Lever    4  Release the locking levers on the two paper guides as shown in the  figure below     5  Grasp the right hand Paper Guide and move it to the right to open the  Paper Guides wide enough to accept the media     6  Feed the media between the two guides     7  Feed the paper under the Upper Sensor Ass   y and pull the paper until  it extends past the Platen   until it extends past the cutter outlet when  the optional cutter is attached      8  Grasp the right Paper Guide and move it to the left to close both Paper  Guides and automatically center the media     9  Press the Paper Guide Locking Levers to lock the Paper Guides in  place     Paper Guide    Paper Guide    Paper Guide        a        Locking Le
47. LISH VERSION EO1 33055             If foreign objects  metal  fragments  water  liquids  enter  the machines  first turn off the  power switches and disconnect  the power cord plugs from the  outlet  and then contact your  authorised TOSHIBA TEC       representative for assistance   fee    S Continued use of the machine in  that condition may cause fire or  electric shock     Ensure that the equipment is Y Do not remove covers  repair or    When unplugging the power cords   be sure to hold and pull on the plug  portion  Pulling on the cord portion  may cut or expose the internal wires  and cause fire or electric shock     Disconnect mee  Disconnect    the plug         Connecta    properly grounded  Extension No modify the machine by yourself   grounding wire     cables should also be grounded  SAA SNA  You may be injured by high  Fire or electric shock could voltage  very hot parts or sharp  occur on improperly grounded i edges inside the machine   equipment            C A U TI O N This indicates that there is the risk of personal Injury or damage to  objects if the machines are improperly handled contrary to this indication     Precautions    The following precautions will help to ensure that this machine will continue to function correctly   e Try to avoid locations that have the following adverse conditions        Temperatures out of the specification   Direct sunlight   High humidity    Shared power source   Excessive vibration   Dust Gas   e The cover should be cleaned b
48. M PC AT compatible  machine running an above operating system   e Interface  e Parallel interface conforming to the IEEE1284 standard    e USB interface  e LAN interface    E2 40    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers    2 10 3  Installing the Printer Driver    The installation procedure differs depending on the interface connected to the printer and the operation system  you are using  Please install the printer driver by performing the appropriate procedure     If the previous version of the printer driver has been installed on your host computer   be sure to uninstall it  before you install this printer driver   Refer to Section 2 10 4 Uninstalling the Printer Driver     To print via your network  please install the printer driver by performing the installation procedure for the  parallel interface  and also perform the following     1  In the procedure  select    LPT1    for the port   2  After installation of the printer driver is completed  add the LAN port by referring to Section 2 10 5  Adding Deleting a LAN Port  and specify the LAN port      1  Parallel Interface    To use the parallel interface  the following settings are required  after installing the printer driver     For Windows 98 Me  Open the printer properties  Select the    Details    tab and click on the   Spool Settings     button  The    Spool Settings    dialog box is displayed   Select    Disable bi directional support for this printer        For Windows 20
49. Options  Contents   Index   Search  Favorites   e F          Windows Printer Drivers  Getting Started    windows Printer Drivers This Windows printer driver will allow you    Changing Printer Driver Settings  Maximizing Your Printer Speed  License Agreement     CS Page Setup     gb Graphics        Fonts      gb Tools     e Stock      ae Options     Ce Automation     Ca Technical Support       to print to your printer from nearly any  application  We currently have printer  drivers available for Windows 95  98  Me   MT 4 0  2000  and  lt P  Windows 3 1   Windows MT 3 51  and Windows CE are not  SUDO     Modern Windows applications are able to  print to any printer for which there is a  Windows driver installed on the system   Some older applications  including those  written for DOS  do not use printer  drivers  You must contact the application  vendor if you need support for your  printer model     You should consider  Upgrading to 4 newer Windows application     What Is A Printer Driver     In the early days of computers  it was  necessary for every computer program to  be specifically written to support each  printer model in order to print to it  This    E2 58    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 11 Print Test       2 11 Print Test After your operating environment has been set  perform a print test   1  Perform a print test by using the Printer Driver or an Issue Command     The printer driver   s Properties screen allows you to set the  communication conditi
50. R SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 2 Dump Mode Setting While     lt 4 gt DUMP MODE    is displayed on the LCD Message Display   press the  PAUSE  key to enter the Dump Mode     In the Dump Mode  data in the receive buffer are printed  Data are  expressed in hexadecimal values  This operation allows the user to verify  programming commands or debug the program     When     lt 4 gt DUMP MODE    appears  press the  PAUSE  key     BUFFER RS 232C    Use the  FEED  or  RESTART  key to choose a receive buffer to be  dumped   BUFFER RS 232C    BUFFER CENTRO      RESTART   BUFFER NETWORK    BUFFER BASIC 1    BASIC Interpreter  Interface  gt  Interpreter buffer      FEED   BUFFER BASIC 2    BASIC Interpreter  Interpreter  gt  Printer buffer   BUFFER USB    After selecting the receive buffer  press the  PAUSE  key     PRINT ON DEMAND    NOTES  Use the  FEED  or  RESTART  key to select a printing method   1  When    ON DEMAND    is DA  selected  it is required to choose a  printing method again and press  RESTART   the  PAUSE  key to print the    PRINT ON DEMAND    Prints 166 lines of data  approx  50cm   then    stops   ad ro   N Cae   To print the subsequent data  choose a printing  e during  FEED  method again and press the  PAUSE  key     dumping  the printer will display      an error message and stop  printing  The error can be Prints all data in the receive buffer  then stops   cleared by pressing the  PAUSE    key  and then the dis
51. RESTART  SPEED 38400 bps  SPEED 19200 bps  SPEED 9600 bps   FEED  SPEED 4800 bps    SPEED 2400 bps    After selecting a baud rate  press the  PAUSE  key      4  Data Length Selection   This parameter is to choose a communication data length of the RS 232C  interface    7 bits is used when transmitting alphanumeric data only  8 bits is used to  when transmitting special characters  Be sure to match a setting with a  host computer    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     DATA LENG  8bits    Use the  FEED  or  RESTART  key to select a desired option      RESTART  DATA LENG  8bits     FEED  DATA LENG  7bits    After selecting a data length  press the  PAUSE  key     E2 17    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont      NOTES      When using the hardware flow  control  the control signals and  data must be in pairs between the  printer and the PC    Printer Host   TD RD   RD TD   RTS CTS   CTS RTS   DSR DTR   DTR DSR   Refer to the RS 232C connector   s  pin layout in APPENDIX 2   Check if the printer and the PC is  properly connectable with your  cable     Be careful that there are two  types of RS 232C cable  straight  cable and cross cable    Use a straight cable for this  printer     NOTE   The following is the detailed  descriptions for each transmission    control code   1  XON XOFF AUTO  At the power on time  the printer  out
52. RSION EO1 33055    2 9 Setting an Operating Environment       2 9 6 Real Time Clock Setting  3  Low Battery Check Setting     Cont      NOTE     I  Be sure to load the battery and set    the low battery check function to  ON whenever the real time clock  is used  If the battery is not  loaded or the battery voltage is  low  the real time clock data is  erased at the power off time     2  When the low battery check    function is set to ON and if the  battery voltage is 1 9V or less  the  printer will result in a    LOW  BATTERY    error and stop at the  power on time  As a restart is  invalidated in this case  hold  down the  RESTART  key to  cause the printer to enter   lt I gt RESET mode  access the Real  Time Clock setting mode  and set  the low battery function to OFF        This parameter is to choose whether to activate the low battery check  function or not       CHECK       O      UU   gt   3  4    Press the  PAUSE  key to set     Low battery check is    LOW BATT  ON  activated      RESTART    FEED  Low battery check is not  y    activated     al     After selecting the low battery check  press the  PAUSE  key      4  RTC Data Renewal Timing Setting  This parameter is to choose the RTC data renewal timing     J  m  Z  m      gt   Mm    Press the  PAUSE  key to set     RENEWAL BATCH    Batch print is possible  However  the same  time is printed on the all media issued in a  batch because the real time clock data is read  only for the first media     RENEWAL PAGE    A r
53. Supply  Holders by pushing both hooks of  the Spacer  Keep the removed  Spacers safe     Q    ns    ES         ey    Supply Holder A      Use only inside wound label  stock  Outside wound label stock  may not feed properly  Use  outside wound label stock at your  own risk      Do not over tighten the green  Supply Holder Locking Knob        ENGLISH VERSION EO1 33055    2 4 Loading the Media       The diagram below  and the steps that follow  show the procedures for  onto the Supply Holder installing the Media onto the Supply Shaft and reassembling the Supply  Holder Unit  Be sure to follow the step by step procedure exactly or the  auto centering mechanism may not work properly     In        stalling the Media and reassembling the Su          Removable Print Side  Supply Holder  A  OFT  l ae  Media Roll    Supply Holder       Supply Shaft Green Supply Holder  Locking Knob  Tab    ly Holder       1    2       Place the media roll onto the Supply Shaft with the media feeding    from the bottom as shown in the diagram above    Align the tab of the Removable Supply Holder with the Slot in the  Supply Shaft  then reinstall the Removable Supply Holder by sliding it  onto the Supply Shaft as shown in the figure above       Holding the reassembled Supply Holder Unit in your right hand  apply    pressure only to the reinstalled Removable Supply Holder to push it in  the direction of arrow     causing the auto centering mechanism to  center the media on the Supply Shaft       Tighten t
54. TOSHIBA       TOSHIBA Barcode Printer    B 852 SERIES  eC       Owner   s Manual   Mode d emploi  Bedienungsanleitung  Manual de instrucciones  Gebruikershandleiding  Manuale Utente   Manual do Utilizador              CE Compliance  for EU only     This product complies with the requirements of EMC and Low Voltage Directives including their  amendments     VORSICHT    e Schallemission  unter 70dB  A  nach DIN 45635  oder ISO 7779    e Die fur das Ger  t Vorgesehene Steckdose mu   in der Nahe des Ger  tes und leicht  Zuganglich sein     Centronics is a registered trademark of Centronics Data Computer Corp   Microsoft is a registered trademark of Microsoft Corporation   Windows is a trademark of Microsoft Corporation     This equipment has been tested and found to comply with the limits for a Class A digital device   pursuant to Part 15 of the FCC Rules  These limits are designed to provide reasonable rotection  against harmful interference when the equipment is operated in a commercial environment  This  equipment generates  uses  and can radiate radio frequency energy and  if not installed and sed in  accordance with the instruction manual  may cause harmful interference to radio communications   Operations of this equipment in a residential area is likely to cause harmful interference in which case  the user will be required to correct the interference at his own expense     for USA only     Changes or modifications not expressly approved by manufacturer for compliance could
55. a  Floppy  CO ROM         e Specify a location   XADriver    Browse        Display a list of all the drivers in a specific location  so  you can select the diver you want        Cancel          4  Check to see that the    USB Printing Support    driver is detected  then click on the  Next  button   Add New Hardware Wizard         Windows diver file search for the device     USB Printing Support    Windows i now ready to install the best driver for this  device  Click Back to select a different driver  or click Next  to continue     Location of driver     ba  Al   amp SDRIMVERSUSBPRIN TINE       Cancel         E2 47    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        5  When the screen which indicates the USB Printing Support driver has been installed  is    displayed  click on the  Finish  button     Add New Hardware Wizard         USE Printing Support    Windows has finished installing the new hardware device        Windows has found new hardware and ts locating the software for tt         7  The    Add New Hardware Wizard    dialog box is displayed     Select    Specify the location of the driver  Advanced      then click on the  Next  button     Add New Hardware Wizard       Windows has found the following new hardware     TECB 554T    Windows can automatically search for and install software  that supports your hardware  IF your hardware came  with  Installation media  insert it now and click Nest     what would you like to do   
56. a length required for printing all data in the receive buffer        E2 28    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 3 BASIC Expansion While     lt 5 gt EXPAND MDOE    is displayed on the LCD Message Display   Mode press the  PAUSE  key to enter the BASIC Expansion Mode     In the BASIC Expansion Mode  it is possible to execute the BASIC  expansion mode program under the following conditions   NOTE   For the BASIC enable setting mode  e The BASIC expansion mode program has already been loaded   refer to the B 852 Series Key e The BASIC enable setting mode is selected     Operation Specification stored in  the CD ROM  The basic expansion mode ends when the basic expansion program is  exited        When     lt 5 gt EXPAND MODE    appears  press the  PAUSE  key      lt 5 gt EXPAND MODE    When the  PAUSE  key is pressed  BASIC program is executed     E2 29    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       29 4 Automatic Calibration While     lt 6 gt AUTO CALIB    is displayed on the LCD Message Display   press the  PAUSE  key to enter the Automatic Calibration Mode     In the Automatic Calibration Mode  whether to activate the automatic  calibration at a power on time or not is selectable  When the automatic  calibration is activated  the printer feeds the media for about 160 mm  each time the power is turned on or the Top Cover is opened  to detect a  print start position     When   
57. ace the  ribbon  if necessary  If the problem  1s not solved  turn off the printer  and  call an authorised service  representative     2  Load a new ribbon  Then  press the    RESTART  key     gt  Section 2 6   Turn off the printer  and allow it to cool   down  about 3 minutes   If this does not   solve the problem  call an authorised   service representative    Replace the Print Head  Then press the    RESTART  key    Check the power source which supplies   power to the printer  If the rating is not   correct  or if the printer shares the same   power outlet with other electrical   appliances that consume large amounts   of power  change the outlet    1  Keep the printer and the interface  cables away from the source of noise     2  Ground the Power Cord     3  Provide an exclusive power source for  the printer     4  Confirm the host computer operates  properly    Turn the printer off  and then on again    Turn the printer off  and then on again     Turn the printer off  and then on again     Turn the printer off  and then on again     5  TROUBLESHOOTING ENGLISH VERSION EO1 33055    5 2 Possible Problems       5 1 Error Messages  Cont      Error Messages Problems Cause Solutions  SYNTAX ERROR While the printer is in the Download Turn the printer off  and then on again   mode for upgrading the firmware  it  receives an improper command  for  example  an Issue Command   LOW BATTERY The voltage of the Real Time Clock Hold down the  RESTART  key until  Battery is 1 9V or less 
58. appears  press the  PAUSE  key to enter  the Parameter Fine Adjustment Mode      lt 3 gt ADJUST SET The Parameter Fine Adjustment Mode contains the following sub menus    PAUSE  Each time the  PAUSE  key is pressed  the sub menus are displayed  sequentially   FEED ADJ  10    1  Feed Amount Fine Adjustment     dir Feed amount to the print start position is fine adjusted    2  Cut Position Fine Adjustment   Cut position is fine adjusted      PAUSE   3  Reverse Feed Amount Fine Adjustment     Reverse feed amount is fine adjusted    4  X coordinate Fine Adjustment    PAUSE  X coordinate of a print position is fine adjusted   Print Tone Fine Adjustment  Thermal transfer    l Print tone is fine adjusted for thermal transfer mode    PAUSE   6  Print Tone Fine Adjustment  Thermal direct     Print tone is fine adjusted for thermal direct mode    7  Ribbon Motor Drive Voltage Fine Adjustment  Take up   PAUSE  motor     Drive voltage of the ribbon take up motor is fine adjusted    8  Ribbon Motor Drive Voltage Fine Adjustment  Feed motor    PAUSE  Drive voltage of the ribbon feed motor is fine adjusted    9  Threshold Fine Adjustment  Black mark sensor     Threshold for the black mark sensor is fine adjusted  See Section   PAUSE  2 13    10  Threshold Fine Adjustment  Feed gap sensor     Threshold for the feed gap sensor is fine adjusted  See Section    PAUSE  2 13     UU   gt   O  A   gt   O     y  e  Sn  O     3    X ADJUST  50 0mm  5     l    TONE ADJ  lt T gt   3    E    TONE ADJ  l
59. arated by periods  hor  example  10 7 2 4     Mame or IF Address       The port number determines which TCF port is used to communicate with  the printer  Most printers use port 9100     Port Humber  g o0    Fort Settings    The port name i   displayed in the Ports dialog  For example   LPT1  ts the  name of the parallel port  The name generated by default is acceptable     Fort Hame     Cancel          5  When addition of the port is completed  the port is added to the drop down list for    Print to the  following port        E2 55    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers    Windows 2000 XP     1    2      3      4      5     Right click on the printer icon  Select    Properties    to open the printer    Properties    dialog box    Select the    Ports    tab  and click on the  Add Port     button  The    Printer Ports    dialog box is  displayed    Select    Seagull Scientific TCP IP Port    from the    Available Printer Ports    list  then click on the  OK     button     On the    Add Seagull TCP IP Port    dialog box  enter the name or IP address  the port number  and the  port name  For the IP address and the port number  enter the same ones as you have set in     lt 7 gt  IP  ADDRESS    in the system mode of the printer  After entering these  click on the  OK  button     When addition of the port is completed  the port is added to the    Print to the following port s     list      2  Deleting a LAN Port    NOTE   Before deletin
60. ature resistance  but poor heat resistance  dependant upon  material   This material can be used for labels stuck to recyclable  containers  so it can be recycled in the same process     PET film  This water proof and solvent resistant material has high physical strength   and low temperature resistance as well as heat resistance  This material is  used for many applications  especially where high durability is required   Mode serial plate labels  caution labels  etc     Polyimide  This material gives the best performance on heat resistance  greater than  PET film   It is often used for PCB labels as it can withstand passage  through a solder bath        E7  4    7  SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055    7 3 Recommended Media and Ribbon Types       7 3 Recommended Media and Ribbon Types  Cont    Ribbon type Description  Vellum wax ribbon This ribbon is mainly used for vellum paper and labels  It has a very  high ink density to cope with uneven printing surface    Standard wax ribbon Good match for coated paper  Matt coat and glossy coat      Smear less ribbon  Wax resin ribbon    Good match for coated paper  The printed image will resist water and  light rubbing     Scratch and solvent resistance ribbon Very good match for plastic films  synthetic paper  PET  polyimide   etc    Scratch and solvent resistance  Heat resistance with PET and polyimide        Combination of Media and Ribbon    i type  Ribbon ane Vellum paper and label Coated _       Plastic films    Ve
61. connnccnnnnoncnnnaconcnnnos E2 5   2 4 2 Installing the Supply Holder onto the Supply Holder Frame     occcoooccccccccnnncccnnccnnnnccns  E2 7   24 3    Loading Media Into the Printe sionis en a idba E2 7   2 5    Selina Sensor IPOSINONS  ii E2 10  2 5 1 Setting the Feed Gap Sensor            cccccccccssssseeecccsenseeeeceeaeeeeeeeeeseaeeeeeessegseeesessaseeenees E2 10   2 5 2 Setting the Black Mark Sensor             ccccccssseseeececeesseeeeceeaeeeeeeeeeaeeeeeeeeseaseeeeessaaseeeeses E2 10   2 0 kOAGING ING RIDON ri ria E2 11  2 7 Connecting the Cables to Your Printer acain ii a a a a a ah E2 12  209     Umag ING Printer ON OFF cerrara aiii E2 13  2 6 1  TUMING ON the PRATER sucia idas E2 13   20 2 UNI OFFRE PE O ains a e O E2 13   29 seting an Operating ENVIO MEL r N eases E2 14  291 Parameter Seting ienesa A sic E2 15   29 2 Dump MOde Seting eegen a E A S A Aa E2 27   293 BASIO EXPansion Mode  cita cid sota ld E2 29   294 Automatic GallOFAtlOMN cx  caer id in Go encedeesiandeges E2 30   AS EAN SS A dugsct sade seamen gan unande ai cenenduaeianeora idea N atauanetnoraiwed Gat E2 31   29 6  Real Time Clock Sel isaac la E2 32   29 7  IP Address Seting TOA Pascal dais E2 34   20  nstaling the Printer DIV OTS reii a E a a E E2 40  10 MOC NO Mera E E E E E E E2 40  2110 2 General DesciplON asss nea a a E E2 40  2103 Install Me Pnnter Dre essaie a a a E2 41  2 10 4 Uninstalling the Printer DrivVer            oocccconcncccnonocononoconanoconacononnnnnnononcnonancnoncnnnonannnos E
62. e     Cable length     NOTES     ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE       Conforming to V2 0 Full speed   Control transfer  Bulk transfer   Full speed  12M bps    Printer class   Status with the receive buffer free space information  l   Self power   Type B    mn       Series B Plug     EEE802 3 10BASE T 100BASE TX  1   RJ 45   Link LED  Activity LED       LED Status LAN status    MES 10Mbps link or 100Mbps link is detected     No link 1s detected     Communication cannot be made while the  Link LED is off     Activity Communicating     or Idle                           0  F   o  T           10BASE T  UTP category 3 or category 5  1OOBASE TX  UTP category 5  Segment length Max  100 m    1  For IP address setting  refer to Section 2 9 7 IP Address Setting  TCP IP    2  When a generally used twisted pair Ethernet  TPE  or UTP cable is used  a communication error may    occur depending on your operating environment   twisted pair cable     In such case  you may be requested to use a shielded       EA2  3    APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE       E Serial interface  Option  B SA704 RS QM R     Type  RS 232C  Communication mode  Full duplex  Transmission speed  2400 bps  4800 bps  9600 bps  19200 bps  38400 bps  115200 bps    Synchronization  Start stop synchronization   Start bit  1 bit   Stop bit 1 bit  2 bit   Data length  7 bit  8 bit   Parity  None  EVEN  ODD   Error detection  Parity error  Framing error  Overrun error   P
63. eal time can be printed on each media   However  the printer needs to stop the motion  before printing each media to read the real time  clock data      RESTART    FEED     4b    After selecting the RTC data renewal timing  press the  PAUSE  key   The current date is displayed     DATE 06 03 01    Press the  FEED  and  RESTART  keys at the same time to return to the   lt 8 gt RTC SET display     A   00  V   JJ      O  02   m  4    E2 33    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 7 IP Address Setting When the printer is connected to a PC through TCP IP by using a LAN  TCP IP cable  it is necessary to set an IP address in the System Mode for system      administrators     The System Mode for system administrators consists of the following    Power OFF MEMS     While holding down the  FEED  and   PAUSE  keys  turn on the printer      lt I gt DIAG  Vx x This menu is used to check and print the printer  A system information and maintenance counter   FEED   RESTART  status      lt 2 gt PARAMETER SET  A     lt 2 gt PARAMETER SET This menu is used to set the printer parameters            FEED   RESTART    lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a  4 print start position  cut position  etc    FEED   RESTARTI   lt 4 gt TEST PRINT This menu is used to perform print tests   A   FEED   RESTART    lt 5 gt SENSOR ADJ  This menu is used to check the sensor statuses       and adjust each sensor      FEED   RESTART 
64. ecting a fine adjustment value  press the  PAUSE  key     e Example of Reverse Feed Amount Fine Adjustment    When setting  3 0 mm  Compared with     0 0mm    position  the print start position    after a reverse feed is shifted forward        Print Start Position after a  reverse feed    When setting  0 0 mm         Print Start Position after a    When setting    3 0 mm     reverse feed  Compared with     0 0mm    position  the print start position mn a    after a reverse feed is shifted backward     Feed Direction     lt q       Print Start Position after a  reverse feed    E2 64    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print  Tone Fine    Adjustment  Cont      NOTES     Choose a desired value by using the     RESTART  or  FEED  key   Pressing the  FEED  key one time    causes a    O0 Ilmm change  up to     99 9 mm    Pressing the  RESTART  key one  time causes a  0 lmm change  up  to  99 9 mm         RESTART      FEED     e Example of X Coordinate Fine Adjustment    When setting    50 0 mm    Top Down Printing aan    Compared with     0 0mm    position  the print position    is shifted to the left     When setting  0 0 mm    When setting  50 0 mm    Compared with     0 0mm    position  the print position    is shifted to the right     E2 65       X Coordinate Fine Adjustment  X ADJUST  5 0mm    X ADJUST  99 9mm  X ADJUST  99 8mm    X ADJUST  0 1mm  X ADJUST  0 0mm    X ADJUST  0 1mm    After se
65. ed  Otherwise  dust will build up inside the machines  and may cause a fire or a malfunction  Cleaning is particularly effective before humid rainy seasons     e Our preventive maintenance service performs the periodic checks and other work required to maintain  the quality and performance of the machines  preventing accidents beforehand   For details  please consult your authorised TOSHIBA TEC representative for assistance     e Using insecticides and other chemicals  Do not expose the machines to insecticides or other volatile solvents  This will cause the cabinet or  other parts to deteriorate or cause the paint to peel      11     ENGLISH VERSION EO1 33055    TABLE OF CONTENTS   Page   PRODUC FOVERVIEW ia a E1 1  Wl o A hots E1 1  V2    POAIUNCS usaron i eis E E EE E1 1  o  a A AS El 1  dd  ACCESSOS cio ad daiiad E1 2  A O a eats oaati ban nmaaaacagaetewens E1 3  Sd DIMECASIONS sii ideo E1 3   LS  ON VAC W sanaire e a a a doureadioe  E1 3   S RCAL WIG W aoaea acted aa a a a Gated hades oat E1 3   go fe Sas O A Nr ee ene A eee E1 4  A kcneerecuatanstest a a E E1 4  o T O T E S E1 5  PRINTER  SE FUP  aa R toallas E2 1  ZW  HASANO AS A AA A E2 2  2 2 Assembling the ACCESSONMES vnsociinciaa diia E2 3  2 3 1 Assembling the Supply Holder Frame      oocccccccoccnncccnccnnoncnccnnonnonnnnononnnnnonnnnnncononcnncnnnns E2 3   2 3 Connecting the Power Cord einsi i a a aa D o E2 4  24 ECN TNE e E2 5  2 4 1 Installing the Media onto the Supply Holder Unit            oooocccccoonncnccc
66. edia roll at the rear of the  printer so that the media is fed toward the print  head     Tag   A type of media having no adhesive backing but  black marks to indicate the print area  Usually tags  are made of cardboard or other durable material     Thermal direct printing   A printing method using no ribbon  but thermal  media which reacts to heat  The thermal print head  heats the thermal media directly  causing print  image to be printed on the media     Thermal print head  A print head using thermal transfer or thermal  direct printing method     Thermal transfer printing   A printing method that the thermal print head heats  an ink or resin coating on the ribbon against the  media  causing the ink resin to transfer onto the  media     EA4 2    ENGLISH VERSION EO1 33055    APPENDIX 4 GLOSSARIES       Threshold setting   A sensor setting operation to have the printer  maintain a constant print position of pre printed  media     Transmissive sensor  See Feed gap sensor     USB  Universal Serial Bus    An interface that is used to connect peripherals   such as a printer  keyboard  mouse  The USB  allows disconnection of a USB device without  turning off the power     Web printer  The web printer function allows you to browse the  printer status on the PC  issue media  check or  change the settings  or download the firmware to  the printer  For details  refer to the Network  Specification     INDEX    INDEX    B   Backing paper 7 1   Bar code 6 2  A3 2  A4 1   Batch mode 7 1 
67. emove the Plastic Head Screw and to detach the Cutter Cover   2  Remove the jammed paper and trash  if any     3  Clean the Cutter Blade with a dry cloth   1  Be sure to turn the power off    before cleaning the Cutter  Module             2  The Cutter is sharp  so care  should be taken not to injure  yourself when cleaning     Fixed Cutter       Swing Cutter    Cutter Unit    Plastic Head Screw    Cutter Cover Plastic Head Screw    E4  2    5  TROUBLESHOOTING ENGLISH VERSION EO1 33055    5 1 Error Messages       5  TROUBLESHOOTING    This chapter lists the error messages and possible problems and their solutions     WARNING     If a problem cannot be solved by taking actions described in this chapter  do not attempt to repair the    printer  Turn off and unplug the printer  Then contact an authorised TOSHIBA TEC service  representative for assistance        5 1 Error Messages    NOTES   e Ifan error is not cleared by pressing the  RESTART  key  turn the printer off and then on     e After the printer is turned off  all print data in the printer is cleared        e oe  indicates the number of unprinted media  Up to 9999  in pieces    Error Messages Problems Causes Solutions  HEAD OPEN The print head block is opened in Online   Close the print head block  Then press  Mode  the  RESTART  key   HEAD OPEN      Feed or printing has been attempted with   Close the print head block  Then press  the Print Head Block open  the  RESTART  key   COMMS ERROR A communication error has occu
68. es  shaded area in the above figure    2  The center of media is positioned at the center of the print heads        E7  3    7  SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055    7 2 Ribbon       7 2 Ribbon    Please make sure that the ribbon being used is approved by TOSHIBA TEC  The warranty does not apply to any  problem caused by using non approved ribbons   For information regarding TOSHIBA TEC approved ribbon  please contact a sales representative     Spool type   120     220 mm   Recommended width is 120  160 and 220 mm   300 m   Outside Diameter 072 mm  max         The table below shows the correlation between ribbon width and media width  backing paper is not included      Ribbon width Media width   120 mm 100     110 mm   160 mm 110     150 mm   220 mm 150     242 mm      NOTES     1  To ensure print quality and print head life use only TOSHIBA TEC specified ribbons   2  To avoid ribbon wrinkles use a ribbon that is wider than the media by 10 mm or more  However  too  much difference in width between the two may cause wrinkles        7 3 Recommended Media and Ribbon Types  Media type    Vellum paper and labels General use for low cost applications     Coated paper Matt coated paper  General use including applications that require small letters and or symbols     Glossy coated paper  Used where a high grade finish is required  Plastic films Synthetic film  Polypropylene  etc    This water proof and solvent resistant material has high physical strength  and low temper
69. essories       2 2 Assembling the  Accessories    The following procedure outlines the steps required to assemble the  Supply Holder Frame and attach the frame to the B 852 printer in  preparation for loading the media     2 2 1 Assembling the Supply 1  Assemble the Supply Holder Frame  L  and Supply Holder Frame  R     Holder Frame    NOTE     Make sure that the two small flanges  at each end of the Supply Holder  Base fit into the small rectangular  holes at the bottom of the Supply  Holder Frames before tightening the  Wing Bolts     NOTE     After attaching the supply holder  frame to the printer  make sure that  it is assembled firmly        to the Supply Holder Base using the two M 4X6 Wing Bolts supplied   as shown below   Supply Holder Frame  L         Supply Holder Frame  R     wb    Wing Bolt Supply Holder Base       2  Attach the assembled Supply Holder Frame to the rear of the B 852  printer by inserting the hooks of the Frame into the two slots in the  rear of the printer as shown in the figure below     Hook       Hook    E23    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 3 Connecting the Power Cord    2 3 Connecting the 1  Make sure that the printer power switch is in the off position   Power Cord    CAUTION       Make sure that the printer  power switch is turned to the  off position O before  connecting the power cord to  prevent possible electric  shock or damage to the  printer       Use only the power cord        supplied with the printer  2  Connect t
70. g a port  be sure to check if other printers also use it  If there are printers which use the port to       be deleted  change their port to another  before deleting the port     Windows 98 ME     1    2    3    4     Right click on the printer icon  Select    Properties    to open the printer    Properties    dialog box   Select the    Details    tab  and click on the  Delete Port     button   Select the port to be deleted  then click on the  OK  button     When deletion of the port is completed  the port is also deleted from the    Print to the following port     list     Windows 2000 XP     1  Right click on the printer icon  Select    Properties    to open the printer    Properties    dialog box      2  On the    Ports    tab  select the port to be deleted  then click on the  Delete Port  button      3  When deletion of the port is completed  the port is also deleted from the    Print to the following    port s     list     E2 56    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 6    2 10 Installing the Printer Drivers    Cautions     1  Printer Driver Upgrades    To upgrade the printer driver to this version  uninstall the previous version of the printer driver  before  installing this printer driver     Be sure to restart your host computer  after you upgrade the printer driver     When your operating system is Windows 98  or Windows Me  be sure to restart your host computer   after you uninstall the previous version of the printer driver  Or  the printer driver is 
71. gt   4 8V      TRANS  2 4V    Voltage at a label gap    CA  IA      Midpoint  Threshold voltage       Voltage at a print area    i     TRANS   2 4V     TRANS   2 4V        PEJRO 1V 14 8V      When using the Black Mark Sensor     1  While     lt 5 gt SENSOR ADJ     is displayed  press the  PAUSE  key  until the message appears   The displayed value 1s a real time voltage being detected by the Black    Mark Sensor    REF   lt U gt  3 5V     2  Measure a voltage at a blank part of media and a black mark   respectively  At this time  write down the midpoint between both  voltages   This value is used later for a threshold setting       Example   Print area   4 8V  Black mark   2 4V          Midpoint   3 6V    NOTES   I  When measuring a voltage of a blank area  be careful not to align a  pre print with the sensor by mistake   2  Confirm that there is at least 0 7V difference between the two values     If the difference in voltage is less than 0 7V  a print start position  cannot be detected  In that case  please consider changing the media    type   3  Make sure that the Top Cover is closed when measuring the voltages         3 Press and hold the  RESTART  or  FEED  key for about 3 seconds  aligning a blank part of print area with the Black Mark Sensor      4  When storing a    media level    voltage is completed  an asterisk        is  displayed on the right side of a voltage  Press the  PAUSE  key      5  A real time voltage being detected by the Feed Gap Sensor is  displayed  
72. he Power Cord to the printer as shown in the figure below        Power Switch    Use of any other cord may  cause electric shock or fire      Connect the power cord to a  three prong outlet only  with  the third prong being a good  ground  earth  connection        Power Connector    3  Plug the other end of the Power Cord into a grounded outlet as shown  in the figure below     Power Cord    Power Cord        Example of US Type QQ model    Example of EU Type QP model      E2  4    2  PRINTER SETUP       2 4 Loading the Media    2 4 1 Installing the Media  onto the Supply Holder  Unit    NOTES     I  The Non removable Supply  Holder is the one that slides in  the wide slot while the Removable  Supply Holder is the one that    slides in the narrow slot      Do not turn the Supply Holder  Locking Knob anti clockwise too  far  or it may come off the Supply  Holder        ENGLISH VERSION EO1 33055    2 4 Loading the Media    The following procedure will outline the steps required to install the  media onto the Supply Holder Unit and adjust its position in the Supply  Holder Frame at the rear of the B 852 printer  The procedure will then  show the steps to properly load the media into the printer so that it feeds  straight and true through the printer     The figure below shows the assembled Supply Holder Unit and the  paragraphs that follow show the step by step procedures to disassemble  the Supply Holder Unit  install the media onto the Supply Shaft  then  reassembling the Suppl
73. he green Supply Holder Locking Knob for the Removable    Supply Holder by turning it in the direction of arrow      Tighten the green Supply Holder Locking Knob for the Non     removable Supply Holder by turning it in the direction of arrow    E2  6    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 4 Loading the Media       2 4 2 Installing the Supply 1  Insert the assembled Supply Holder Unit into the rear notches of the  Holder Unit onto the Supply Holder Frame as shown in the diagram below     Supply Holder Frame Rear Notch       NOTE     Make sure that the brass bushings of  the Supply Shaft are seated into the  notches so that the entire Supply  Holder Unit rotates smoothly        Supply Holder  Frame         CAUTION     The reassembled Supply Holder  Unit and media roll may be quite  heavy  so be careful not to pinch  your fingers when installing the  Supply Holder Unit onto the  Supply Holder Frame     Brass Bushing    2  Now feed the media from the bottom of the media roll into the media  slot at the rear of the printer as shown        2 4 3 Loading Media into the The following paragraphs outlines how to properly install the media into  Printer the printer from the Supply Holder Unit that has been installed in the  previous steps     1  Raise the Top Cover as shown in the diagram below     The Top Cover can be opened   during the operation for control Top Cover  purposes only  It should be   closed during normal operation        E2  7    2  PRINTER SETUP    ENGLISH V
74. hts on the Operation Panel     Illuminates when    Flashes when         POWER   The printer is turned on     ON LINE   The printer is ready to The printer is  print  communicating with    ERROR   Any error occurs with  the printer     There are three keys on the Operation Panel     Used to stop printing temporarily   RESTART Used to restart printing     your computer           Used to feed the media     ES  1    3  ON LINE MODE       3 2 Operation    3 3 Reset    NOTE     If the  RESTART  key is held  for less than 3 seconds when the  printer is in an error or pause  state  the printer restarts    printing  However  when a  communication error or  command error occurs  the  printer returns to an idle  condition        ENGLISH VERSION EO1 33055    3 2 Operation    When the printer is turned on  the    ON LINE    message appears on the  LCD Message Display  It is shown during standby or normal printing     1  The printer is turned on  standing by  or printing     ON LINE    2  If any error occurs during printing  an error message appears  The  printer stops printing automatically   The number on the right column  shows the number of unprinted media      NO PAPER 125    3  To clear the error  press the  RESTART  key  The printer resumes  printing     ON LINE    4  If the  PAUSE  key is pressed during printing  the printer stops  printing temporarily   The number on the right column shows the  number of unprinted media      PAUSE 52    5  When the  RESTART  key is pressed  the pr
75. i        FEED     J  m           gt   J  k    A  O  V  D      C       O  O   gt      u     FEED   y    J  m  0      gt   I  o     lt   gt LAN    NOTES       System Mode menus can be selected with the  RESTART  or  FEED  key     To enter each of the above System Mode menus  press the  PAUSE  key     FEED  RESTART      lt 8 gt RTC SET    i    when the menu is displayed      FEED   REST ART    If the  PAUSE  key is pressed with     lt 1 gt RESET    being displayed  the  y l printer will turn to an idle state and the message will change to    ONLINE          E2 14    2  PRINTER SETUP       2 9 1    Parameter Setting    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment    While     lt 2 gt PARAMETER SET    is displayed on the LCD Message  Display  press the  PAUSE  key to enter the Parameter Setting Mode     The Parameter Setting Mode contains the following sub menus  Each  time the  PAUSE  key is pressed  the sub menus are displayed  sequentially      1    2    3    4    5    6    7    8    9    10    11    12    13    14    15    16    17    18    19    20    21     Character code selection  Character zero selection   Baud rate selection   Data length selection   Stop bit length selection   Parity selection   Flow control code selection   LCD language selection   Auto forward wait selection  Control code selection   FEED key function selection  KANJI code selection   EURO code selection   Auto print head check selection  Centronics ACK BUSY timing selection  Web 
76. inter resumes printing     ON LINE    Reset operation clears the print data sent to the printer from the computer   and returns the printer to an idle condition     1  The printer is turned on  standing by  or printing     ON LINE    2  To stop printing  or clear the data sent from the computer  press the   PAUSE  key  The printer stops printing     PAUSE 52    3  Press and hold the  RESTART  key for 3 seconds or longer    lt 1 gt RESET    4  Press the  PAUSE  key  The data sent from the computer will be  cleared  and the printer returns to an idle condition     ON LINE    E3  2    4  MAINTENANCE ENGLISH VERSION EO1 33055    4 1 Cleaning       4  MAINTENANCE      This chapter describes how to perform normal maintenance   a Gi hc l To maintain the printer performance and quality print  please clean the    Be sure to disconnect the printer regularly  or whenever media or ribbon is replaced    Power Cord before   performing maintenance    Failure to do this may cause   an electric shock     To avoid injury  be careful not   to pinch or jam your fingers       while opening or closing the  cover and Print Head Block     The Print Head may become  hot  Do not touch the Print  Head     Do not pour water directly  onto the printer     The following sections describe periodic cleaning of the unit     4 1 Cleaning      1  Turn off the printer  Open the Top Cover   4 1 1 Print Head Platen  2  Press the Head Block Release Lever to release the Print Head Block   Sensors 3  Raise the Print
77. justment  Cont   the ribbon motor torque by using the following procedure     Take up Motor  RBN ADJ  lt FW gt      NOTES  RBN ADJ lt FW gt   10    Choose a desired value by using the High   RESTART  or  FEED  key     RBN ADJ lt FW   Pressing the  FEED  key one time   Epa step change  up to  RESTART    RBN ADJ lt FW gt   5   Pressing the  RESTART  key one RBN ADJ lt FW gt   4 Motor Torque    time causes a  1 step change  up to   6 steps   RBN ADJ lt FW gt   15       Low    After selecting a fine adjustment value or to skip this menu  press the     PAUSE  key     Feed Motor  RBN ADJ  lt BK gt      NOTES  RBN ADJ lt BK gt   5    Choose a desired value by using the High   RESTART  or  FEED  key     Pressing the  FEED  key one time RBN ADJ lt BK gt   10    causes a   I step change  up to    ss RESTART    Pressing the  RESTART  key one    time causes a  1 step change  up to RBN ADJ lt BK gt   8 Motor Torque        10 steps      FEED  RBN ADJ lt BK gt   14  RBN ADJ lt BK gt   15    Low    After selecting a fine adjustment value or to skip this menu  press the     PAUSE  key     E2 67    2 PRINTER SETUP    ENGLISH VERSION EO1 33055    2 13 Threshold Setting       2 13 Threshold Setting    NOTES     I  Failure to feed more than 1 5  labels may result in an incorrect  threshold setting     2  While the Top Cover is raised   the  PAUSE  key does not work   3  A paper end error cannot be  detected during paper feed        To maintain a constant print position the printer uses the media 
78. lecting a fine adjustment value  press the  PAUSE  key     Feed Direction  wt    ABC       ji Y          Bottom First Printing  50 0mm  a  gt  X    Saas  zx  A    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print Print Tone Fine Adjustment    Tone Fine  Adjustment  Cont   Thermal Transfer Print    TONE ADJ  lt T gt   3    TONE ADJ lt T gt    10  TONE ADJ lt T gt    9    TONE ADJ lt T gt    0 Standard    TONE ADJ lt T gt    9  TONE ADJ lt T gt    10    NOTES     Choose a desired value by using the     RESTART  or  FEED  key   Pressing the  FEED  key one time  RESTART              Darker    causes a   I tone change  up to     10 tones     Pressing the  RESTART  key one  time causes a  1 tone change  up to   10 tones   FEED           Lighter    After selecting a fine adjustment value or to skip this menu  press the     PAUSE  key     Thermal Direct Print    TONE ADJ  lt D gt   2    TONE ADJ lt D gt    10  TONE ADJ lt D gt    9    TONE ADJ lt D gt    0 Standard    TONE ADJ lt D gt    9  TONE ADJ lt D gt    10          Darker        RESTART      FEED        Lighter    After selecting a fine adjustment value or to skip this menu  press the     PAUSE  key     E2 66    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print Ribbon Motor Voltage Fine Adjustment    Tone Fine When the ribbon is slack or wrinkled and printing is affected  fine adjust  Ad
79. line Font B gt Helvetica bold    EA3  1    APPENDIX 3 PRINT SAMPLES    ENGLISH VERSION EO1 33055    APPENDIX 3 PRINT SAMPLES    APPENDIX 3 PRINT SAMPLES  Cont      E Bar codes    0  JANS  EANS                                                                      9400458    2  Interleaved 2 of 5    AUN    012345678905  4  NW       A    6  UPC E                                                                                                                                                             456  5    8  EAN13 5 digits    780123 456786                                                                                     B  CODE39  Full ASCII      ABCDabc   G  UPC E 2 digits   PIO a  123456  5    I  EAN8 2 digits    0458             9                                        TU                                                                                                          4940    1  MSI    INN          12  5  JAN13  EAN13                                                                                                                                           7  EAN13 2 digits    iI j    780123 456786     TL  ON    H  UPC E 5 digits      wil  56  5    J  EAN8 5 digits    Il    0 0458                                                                                                    9    A CODE128                                                                                                                         12345                                                    
80. llum wax ribbon  Standard wax ribbon      lt mo M    Smear less ribbon  wax   resin ribbon   Scratch solvent  resistance ribbon       O  O  Good match    7 4 Care Handling of the Media and Ribbon    CAUTION     Be sure to read carefully and understand the Supply Manual  Use only media and ribbons which meet specified  requirements  Use of non specified media and ribbons may shorten the head life and result in problems with bar    code readability or print quality  All media and ribbons should be handled with care to avoid any damage to the  media  ribbons or printer  Read the guideline in this section carefully        e Do not store the media and ribbon for longer than the manufacturer    s recommended shelf life     e Store media rolls on the flat end  Do not store them on the curved sides as this might flatten that side  causing erratic media advance and poor print quality     e Store the media in plastic bags and always reseal after opening  Unprotected media can get dirty and the  extra abrasion from the dust and dirt particles will shorten the print head life     e Store the media and ribbon in a cool  dry place  Avoid areas where they would be exposed to direct  sunlight  high temperature  high humidity  dust or gas     e The thermal paper used for direct thermal printing must not have specifications which exceed Na  800  ppm  K  250 ppm and CT 500 ppm     e Some ink used on pre printed media may contain ingredients which shorten the print head   s product life   Do not
81. not upgraded    properly      2  Others    e If your operating system is Windows 2000 or Windows XP  when plug and play printer installation in    progress is stopped  be sure to delete the printer detected and displayed on the    Device Manager    tab of  the    System Properties    dialog box     Before uninstalling the printer driver  be sure to complete all of printing  the status monitor  and  properties settings     Before deleting a port  be sure to check if other printers also use it  If there are printers which use the  port to be deleted  change their port to another  before deleting the port     E2 57    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers       2 10 7 Using the Printer Driver    For how to use the Printer Driver  please refer to the Help for Windows Printer Drivers screen     1  Open the Properties screen of the Printer Driver     2  Clicking on the About tab causes the following screen to appear   Click on the  Help  button      amp  TEC B SA4T Properties    About tab       TOSHIBA TEC CORPORATION    htt     barcede toshibatec coJjp  http     www toshibatec ris com       7999 2006 Toshiba TEC  All Rights Reserved     e 1997 2006 Seagull Scientific  Inc   Authors of the Barl ender   label software     Version         3  The Help for Windows Printer Drivers screen appears  This screen will provide how to use the printer  driver         Help  button       E  Help for Windows Printer Drivers    Me    Hide Refresh Print   
82. nsists of the following menus   i  lt I gt RESET This menu is used to clear print data sent from a   PAUSE  PC and return the printer to an idle state   y Refer to Section 3 3 Reset    lt 2 gt PARAMETER SET This menu is used to set the printer parameters       Refer to Section 2 9 1 Parameter Setting    Hold down  RESTART  for 3 sec     lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a  print start position  cut position  etc   Refer to Section 2 12 Position and Print Tone    a  V   T  m  W  m                         FEED   RESTART  Fine Adjustment    lt 4 gt DUMP MODE This menu is used to print the data in the receive  buffer for debug     Refer to Section 2 9 2 Dump Mode Setting      FEED   RESTART       y    lt 5 gt EXPAND MODE This menu is used to start the program for  BASIC mode   Refer to Section 2 9 3 BASIC Expansion  de  RESTART  Mode   7  lt 6 gt AUTO CALIB This menu is used to enable or disable the    automatic calibration function   Refer to Section 2 9 4 Automatic Caliburation    lt T gt LAN This menu is used to enable or disable the LAN  communication and SNMP   Refer to Section 2 9 5 LAN Setting    lt 8 gt RTC SET This menu is used to set the date and time of the  real time clock  enable or disable the low battery  check  and choose a real time renewal timing   Refer to Section 2 9 6 Real Time Clock  Setting     A   IN  V   J  C   lt   U       O  U  m     FEED     J  m   ep       gt   J  oI    A  Ol  V  V  X lt   U   gt   Z  O   lt   O   gt  S
83. nsor Ass   y as shown in the figure below     2  Rotate the Green Sensor Adjust Gear to move the Sensor Ass   y to the  left or right to center the arrow        over the label     3  With the sensor set to the center of the labels  it will be guaranteed to  detect the gap between labels even if the labels are round     Upper Sensor Ass   y            Green Sensor  Adjust Gear     h      If the Black Mark is printed on the top of the tag media then simply  rotate the Green Sensor Adjust Gear to move the Sensor Ass   y so that  the Black Mark Indicator  WA  is directly in line with the Black Mark  on the top of the paper     2  If the Black Mark is printed on the bottom of the tag media then fold  the media back to be able to see the Black Mark and its relationship to  the Sensor Ass   y as shown in the figure below     Upper Sensor Ass   y    Green Sensor  Adjust Gear    E2 10    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 6 Loading the Ribbon       2 6 Loading the Ribbon    IJA DAIL  Vy AN i       e The Print Head may  become hot  Do not  touch the Print Head    e The Top Cover can be  opened during the  operation for control  purposes only  It should    be closed during normal  operation    e Risk of injuries  Do not  touch moving parts   Disconnect the mains  before maintenance of  ribbon and media     NOTE     Be sure to remove any slack in    the ribbon  Printing with a  wrinkled ribbon will lower the  print quality           1  Raise the Top Cover and release and 
84. nter a character or a value for each of 1st   PAUSE  byte to 16th byte sequentially using the  FEED   or  RESTART  key      lt 7 gt IP ADDRESS    ASCII code and Hex  code correspondence table    Upper 4 bit  eee Whe  aa E 7  Lower 4 bits          Example  To enter    TOSHIBA    in Hex  code     54 4F 53 48 49 42 41    When the system mode settings have been completed  turn off the printer     E2 39    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers    2 10 Installing the Printer Drivers  2 10 1  Introduction    This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your  Windows host computer  install and delete the printer driver  the procedure for adding the LAN port  cautions  and limitations    The examples provided here illustrate the procedure for installing the printer driver version V7 0 for the B SA4T  series     2 10 2  General Description   1  Features    Once you install the TOSHIBA printer driver on your Windows host computer  you can use the TOSHIBA  bar code printer  as well as the easy to use general printers    You can use this printer by connecting a parallel interface cable  printer cable   a USB cable  or a LAN cable  to your host computer      2  System Requirements    To install the TOSHIBA printer driver on your host computer  the following system and environment are    required    e Operating system  Windows 98  Windows Me  Windows 2000  Windows XP   e Hardware  A DOS  V  IB
85. o limit or expand the default search  which includes local  paths and removable media  The best driver found will be installed        Search removable media  foppy  CO ROM        Include this location in the search                                               AD river     l   Browse      O Don t search    will choose the driver to install     Choose this option to select the device driver from a list     Windows does not guarantee that  the driver you choose will be the best match for pour hardware        E2 52    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        8  When the dialog box below is displayed  click on the  Continue Anyway  button     Hardware Installation    The software you are installing for this hardware     Printers    has not passed Windows Logo testing to verify its compatibility    with Windows AR   Tell me why this testing ls important     Continuing your installation of this software may impair  or destabilize the correct operation of your system  either immediately or in the future  Microsoft strongly  recommends that you stop this installation now and  contact the hardware vendor for software that has  passed Windows Logo testing     Continue Anyway     9  When the    Completing the Found New Hardware Wizard    screen is displayed  click on the   Finish  button        Found New Hardware Wizard    Completing the Found New  Hardware Wizard    The wizard has finished installing the software for     pan TEC B 544T   
86. ob   2 5 A  190 W maximum 1 1 A  217 W maximum    consumption During standby 0 16 A  15 W maximum 0 1 A  20 W maximum  Resolution 11 8 dots mm  300 dpi   Printing method Thermal transfer or Thermal direct    Printing speed 50 8mm sec   2 inches sec    101 6 mm sec  4 inches sec       Available media width 100 mm to 242 mm  3 9 inches to 9 5 inches    including backing paper     Maximum effective print width 8 5     216 8 mm        Issue mode Batch    Cut  Cut mode is enabled only when the optional cutter module is    installed     LCD Message display 16 characters x 1 line       E6  1    6  PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33055    6  PRINTER SPECIFICATIONS    Item   B 852 TS22 QQ R B 852 TS22 QP R    Available bar code types JAN8  JAN13  EAN8  EAN8 2 digits  EAN8 5 digits   EAN13  EAN13 2 digits  EAN13 5 digits  UPC E  UPC E 2 digits   UPC E 5 digits  UPC A  UPC A 2 digits  UPC A 5 digits  MSI         ITF  NW 7  CODE39  CODE93  CODE128  EAN128  Industrial 2 to  5  Customer Bar Code  POSTNET  KIX CODE  RM4SCC  ROYAL  MAIL 4STATE CUSTOMER CODE   RSS14    Available two dimensional code Data Matrix  PDF417  QR code  Maxi Code  Micro PDF417  CP Code    Available font Times Roman  6 sizes   Helvetica  6 sizes   Presentation  1 size      Letter Gothic  1 size   Prestige Elite  2 sizes   Courier  2 sizes   OCR   2 types   Gothic  1 size   Outline font  4 types   Price font  3 types     Rotations 0    90    180    270         Standard interface Parallel interface  Centronic
87. ol Code    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     CODE AUTO    Use the  FEED  or  RESTART  key to select a desired option    Automatic selection   RESTART  CODE ESC LF NUL Manual selection   FEED  Manual selection    CODE MANUAL Control codes should  be specified        4H  O O   O O   U U   m m      gt    C         O    When    CODE MANUAL    is selected and the  PAUSE  key is pressed   the LCD display will show the setting screen of CONTROL CODE to  CONTROL CODE3 as follows     CONTROL CODE1 1B    CONTROL CODE1 FF     RESTART  CONTROL CODE1 FE  CONTROL CODE1 FD     FEED  CONTROL CODE1 02  CONTROL CODE1 01    ONTROL CODE1 00      y    E2 20    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting   Cont      After setting the control code for Control Code 1  press the  PAUSE   key to show the CONTROL CODE2 screen  In a same manner  press the   PAUSE  key after setting the control code for Control Code 2 to display  the CONTROL CODES screen     CONTROL CODE      PAUSE     CONTROL CODE2       CONTROL CODE3    Press the  PAUSE  key after setting the control code for Control Code 3      11  FEED Key Function Selection   This parameter is to choose the function of the  FEED  key    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     FEED KEY FEED    Use the  FEED  or  RESTART  key to select a desired
88. omputer  Drivers     gt     Print test Make a print test In your operating environment 2 11 Print Test  and check the print result   Position and Print Tone Fine If necessary  fine adjust the print start position      gt  12 Position and Print Tone  adjustment cut strip position  print tone  etc  Fine Adjustment  Automatic threshold setting If the print start position cannot be detected 2 13 Threshold Setting  properly when pre printed label is used  set the     gt  threshold automatically     Manual threshold setting If the print start position cannot be detected 2 13 Threshold Setting  properly even an automatic threshold setting is    performing  manually set the threshold             E2  1    2  PRINTER SETUP       2 1    Installation    ENGLISH VERSION EO1 33055    2 1 Installation    To insure the best operating environment  and to assure the safety of the  operator and the equipment  please observe the following precautions     Operate the printer on a stable  level  operating surface in a location  free from excessive humidity  high temperature  dust  vibration or  direct sunlight     Keep your work environment static free  Static discharge can cause  damage to delicate internal components     Make sure that the printer is connected to a clean source of AC  Power and that no other high voltage devices that may cause line  noise interference are connected to the same mains     Assure that the printer is connected to the AC mains with a three   prong power cable that ha
89. onccnnnnnnnnnncnnonnnncnnaness E7  5   APPENDIX 1 MESSAGES AND LEDS iii EA1 1   APPENDIX 2 INTERFACE nenen a EA2 1   APPENDIX 3 PRINT SAMPLES cunas EA3 1   APPENDIX 4 GLOSSARIES sonia EA4 1  INDEX    This is a Class A product  In a domestic environment this product may cause radio interference in  which case the user may be required to take adequate measures     CAUTION       This manual may not be copied in whole or in part without prior written permission of TOSHIBA  TEC      The contents of this manual may be changed without notification      Please refer to your local Authorised Service representative with regard to any queries you may  have in this manual        1  PRODUCT OVERVIEW       ENGLISH VERSION EO1 33055    1 1 Introduction    1  PRODUCT OVERVIEW    1 1 Introduction    1 2 Features    1 3 Unpacking    NOTES     e Check for damage or  scratches on the printer     However  please note that  TOSHIBA TEC shall have no  liability for any damage of    any kind sustained during  transportation of the product   e Keep the cartons and pads for  future transportation of the  printer        Thank you for choosing the TOSHIBA B 852 series label tag printer   This Owner   s Manual contains from general set up through how to  confirm the printer operation using a test print  and should be read  carefully to help gain maximum performance and life from your printer   For most queries please refer to this manual and keep it safe for future  reference  Please contact your TOSHIBA
90. ons  media size  and other printing conditions  in accordance with your operating environment  For details  refer to  the Help for the Windows Printer Drivers screen     Example  Stock tab display of the Printer Driver   s Properties Screen           TEC 8 SA4T Properties  General   Details   Sharing   Fage Setup   Graphics    Fonts   Tools Stock   Options   About    Media Settings         Print Method Print Method  CIA    Sensor Sensor   Transmissive       Label Gap Label Gap   0 08 in    lssue Settings    Issue Mode Issue Mode   Batch Mode  with Back Feed      Cut Cut    Disabled 7    Print Speed Print Speed   6 00 In    sec Y     Fine Adjustment    Fine Adjustment      Set Feed   o oo in Cut Strip  o oo in  Backteedi  n on in Prat shrinkage   o    Cancel   Apoly   Help      Print Method  Direct thermal or thermal transfer 1s selectable   Sensor  Media sensor type is selectable    Issue Mode  Batch or strip 1s selectable    Cut  Whether to use the cutter or not is selectable     Fine Adjustment  Adjustment values for the feed amount  cut strip  position  etc  can be set     2  Confirm the print test result     e When a print start position  cut strip position  or print tone needs to  be adjusted   gt  Section 2 12 Position and Print Tone Fine  Adjustment    e When pre printed media is used  and 1f a print start position is not  properly detected    gt  Section 2 13 Threshold Setting    E2 59    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 11 Print Test       2 11 Prin
91. or  RESTART  key to select a desired option     FRENCH    GERMAN    RESTART  FEED    After selecting a language  press the  PAUSE  key      9  Auto Forward Wait Selection   This parameter is to choose whether to activate the Auto Forward Wait  function or not    This function  used in the cut mode  automatically feeds the media  forward for about 19 mm if there is more than 1 second idle time after  printing  to prevent the top edge of the media from curling    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     FORWARD WAIT OFF    Use the  FEED  or  RESTART  key to select a desired option      RESTART  a     Ea Not activated    After selecting an auto forward wait  press the  PAUSE  key     E2 19    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       When ON is selected  pressing the  PAUSE  key will result that the LCD  Message Display shows the stop position fine adjustment value setting  screen     POSITION  0 0mm    2 9 1 Parameter Setting   Cont       RESTART     l   FEED   POSITION  5 0mm    U U  OJ   O  D    D      3  OJ   O  Z Z          O dl  oll o  3 3  3 3    al     FEED  key  Pressing the  FEED  key one time causes a    O0 1mm change   up to    5 0 mm     RESTART  key  Pressing the  RESTART  key one time causes a  0 1mm  change  up to  5 0 mm     After selecting an auto forward wait  press the  PAUSE  key      10  Control Code Selection   This parameter is to choose a Contr
92. play will After selecting a printing method  press the  PAUSE  key     show     lt 4 gt DUMP MODE     again  NOW PRINTING       l  After a recovery from the error  PAUSE     3  g  Z        gt   E  HE    the printer will not start printing y  automatically   lt 4 gt DUMP MODE       Turn off the power  and then on   y    ON LINE    E2 27    2  PRINTER SETUP       2 9 2 Dump Mode Setting   Cont      Print Conditions    e Printing width  3 9 inches  100 mm    e Sensor selection  None   e Print speed  4    sec    e Printing mode  Depends on the  selection in use    e 16 bytes line   e Data is printed in the order from the  new one to the old one    e Data specified by the receive buffer  write pointer will be printed in  boldface        ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment    The data in the receive buffer 1s printed as follows      AX  000  000  0  0   D0760 1100 0  740    C   LC 003  0 0020 0030 0660   0 2   LC 0070 0  020 0070 0660 0   9   LC 0050 0020    DEFGHIJ   PC10 0  350   0400 1 1 K 0  0 B ABCDefghijkl    mnop     PV02 0330   0660 0270 0250   A 00 B B   PV03      0900 0180 T H 0  5 A 0 1234567890  ABCDE          Feed direction    Receive Buffer Size       RS 232C 1MB  65536 lines   1MB  65536 lines   Network Interface 1MB  65536 lines     BASIC 1 8KB  512 lines     BASIC 2 8KB  512 lines   1MB  65536 lines     Required Label Length    Media length    RS 232C 198 2m    198 2m  Network Interface 198 2m    BASIC 1    BASIC 2    m  USB       Medi
93. position fine adjustment 2 62  Print tone fine adjustment 2 66  Printing method 6 1   Printing speed 1 1  6 1    R   Real time clock 1 1  1 5  2 32  6 2  Reflective sensor 7 2   Resolution 6 1  A4 2   Ribbon 2 11  7 4  7 5  A4 2   Ribbon holder 1 4   Ribbon supply roll 2 11   Ribbon take up roll 2 11   Ribbon width 7 4   RS 232C 1 12  2 17  2 18  6 2  A2 4    INDEX ENGLISH VERSION EO1 33055    INDEX    S   Sensor adjust gear 2 10   Serial interface 1 3  A2 4   Serial interface board 1 1  1 5  6 2  Socket port 2 37   Subnet mask 2 37   Supply Holder Frame 1 2  1 3  2 3  2 7  Supply Holder Locking Knob 2 3  2 6  Supply Holder Unit 1 2  1 3  2 5  2 7    T   Tag 2 9  2 10  7 1  A4 2  Thermal direct 2 66  6 1  A4 2  Thermal transfer 2 66  6 1  A4 2  Transmissive sensor 7 2    U  USB 1 3  2 12  6 2  A2 3  A4 2    W  Web printer 2 24  Wireless LAN 1 1  1 3  1 5  2 12  6 2  A2 5    TOSHIBA TEC CORPORATION  YJ E01 330550    
94. printer function selection  Input prime selection   Expansion I O interface selection  Plug  amp  Play selection   Label end ribbon end selection  Maxi code specification selection    E2 15    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting     Cont      NOTE   Be careful if the printer is turned off  without pressing the  PAUSE  key     the selected value does not become  effective     NOTE   The following fonts do not support a  zero with slash   Bit Map Font   OCR A  OCR B  GOTHIC 725 Black   Kanji  Chinese    Outline Font    Price Font I  Price Font 2  Price  Font 3  DUTCH 801 Bold  BRUSH  738 Regular  GOTHIC 725 Black   True Type Font           1  Character Code Selection   This parameter is to choose a character code used for printing  Printed  characters differ depending on a chosen character code and font  For  details of characters  refer to the B 852 Series External Equipment  Interface Specification  Printer Command Manual     When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key     FONT CODE PC 850    Use the  FEED  or  RESTART  key to select a desired option      RESTART      FEED     THY  Ty  Ty Ty  Ty  Ty  Ty yy Ty  TI yy Ty  Ty  Ty  Ty  Ty   OoOO Off O   OF  OF  QT  Q   Qt  Oj  Q  QF OQ   O  Z il ZZ Zi  Zi  Zi  ZIZI ZIZI ZIZI 2 Zl  2  SZ  Slay ay 44a ay  aye abe ab al ale ay  aye ay ada  OVOP OF OF OF OFF OF  OF  OQ  Or OY OO  OYTO  OT  O  OoOO Off O   QF  OIIO QJ  Qt  Oj  Q  QF QI
95. printing such as bar  codes printing is required   Otherwise  choose OFF      When a broken element is found   the printer stops  displaying     HEAD ERROR     The error  state can be cleared by pressing  the  RESTART  key  but if the  broken element affects bar code  readability or actual operations   please replace the print head with  a proper one        ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment        14  Auto Print Head Check Selection   This parameter is to choose whether to perform the Auto Print Head  Check function at the power on time  When     lt 2 gt PARAMETER SET     appears  press the  PAUSE  key until the following display appears     AUTO HD CHK OFF    Use the  FEED  or  RESTART  key to select a desired option      RESTART    FEED     Auto print head broken element  check is not performed   After selecting auto print head check  press the  PAUSE  key     AUTO HD CHK ON    Auto print head broken element  check is performed      15  Centronics Interface ACK BUSY Timing Selection   This parameter is to choose an ACK BUSY timing of the Centronics  interface       TYPE1    has been chosen as default  but 1f a communication error occurs  or a communication is not properly made  change to    TYPE2       When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears        ACK BUSY TYPE1    Use the  FEED  or  RESTART  key to select a desired option       ACK BUSY TYPE1     RESTART  A rise of ACK signal and
96. puts XON  At the power off  time  the printer outputs XOFF   2  XON READY AUTO  At the power on time  the printer  outputs XON  At the power off  time  the printer outputs XOFF   3  READY BUSY  At the power on time  the DTR  signal output from the printer  turns to High level  READY   At  the power off time  the printer does  not output XOFF   ON XOFF  At the power on time  the printer  outputs XON  At the power off  time  the printer does not output  XOFF   5  READY BUSY RTS  At the power on time  the RTS signal  output from the printer turns to High  level  READY   At the power off  time  the printer does not output  XOFF         5  Stop Bit Length Selection   This parameter 1s to choose a stop bit length of the RS 232C interface    Be sure to match a setting with host computer   When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     STOP BIT 1bit    Use the  FEED  or  RESTART  key to select a desired option      RESTART  STOP BIT 1bit  FEED  STOP BIT 2bits    After selecting a stop bit length  press the  PAUSE  key     D     6  Parity Selection   This parameter is to choose the parity of the RS 232C interface    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     PARITY NONE    Use the  FEED  or  RESTART  key to select a desired option     PARITY EVEN   RESTART     PARITY ODD   FEED   PARITY NONE    After selecting the parity  press the  PAUSE  key      7  Flow Control 
97. raise the Print Head Block as  described in section 2 4 3  steps 1 and 2     2  Hold the Ribbon Supply Roll in your left hand and the Ribbon Take  up Roll in your right hand     3  Install the Ribbon Supply Roll into the Print Head Block as shown in  the figure below and described in the following paragraphs     4  Step 1  engage the end of the Ribbon Supply Roll Core to the Ribbon  Core Guide W and push to compress the Ribbon Spring     5  Step 2  engage the opposite end of the Ribbon Supply Roll Core to the  Green Ribbon Winding Core    releasing pressure to relax the  Ribbon Spring     6  Rotate the Green Ribbon Winding Core to lock the Ribbon Supply  Roll into position        _ Green Ribbon    Winding Core                  ae    A Tpi    Ribbon Supply Roll  Ribbon Take up Roll    7  Repeat steps 4 through 6 with the Ribbon Take up Roll  locking it in  place also     8  Take up any slack in the ribbon by rotating the green Ribbon Winding  Core on the take up in the direction of arrow        9  Close the Print Head Block and lock it in place by pressing at  locations   and   in the figure below   J    E  te e               sel Green Ribbon    Winding Core    E2 11    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 7 Connecting the Cables to Your Printer       27 Connecting the The following paragraphs outline how to connect your host computer to  the printer  and will also show how to make cable connections to other  Cables to Your devices  Depending on the system configura
98. red option      RESTART  Unavailable  l           After selecting a Plug  amp  Play  press the  PAUSE  key     E2 25    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 1 Parameter Setting  20  Label End Ribbon End Selection  This parameter is to choose a printing process when a label end or ribbon   Cont   end is detected   When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     LBL RBN END TYP1    Use the  FEED  or  RESTART  key to select a desired option     LBL RBN END TYP1     RESTART  l l  TYPE1  When a label ribbon end is    detected in the middle of printing    FEED  printing is immediately paused     LBL RBN END TYP2    TYPE2  When a label ribbon end is detected  in the middle of printing  the printer prints the  half finished label as far as possible  and  stops when the next label is at the home  position     After selecting a Label End type  press the  PAUSE  key      21  Maxi Code Specification Selection   This parameter is to choose a Maxi code specification    When     lt 2 gt PARAMETER SET    appears  press the  PAUSE  key until  the following display appears     MAXI CODE TYPE1    Use the  FEED  or  RESTART  key to select a desired option      RESTART     TYPE1  Compatible specification    with the B X series     FEED     TYPE2  Specification for specific  home delivery company    After selecting a Maxi code specification  press the  PAUSE  key     E2 26    2  PRINTE
99. rge  amounts of power  the voltage  will fluctuate widely each time  these appliances operate  Be sure  to provide an exclusive outlet for  the machine as this may cause  fire or electric shock    Do not insert or drop metal   flammable or other foreign  objects into the machines through  the ventilation slits  as this may  cause fire or electric shock     If the machines are dropped or  their cabinets damaged  first turn  off the power switches and  discomnect the power cord plugs  from the outlet  and then contact  your authorised TOSHIBA TEC  representative for assistance   Continued use of the machine in  that condition may cause fire or  electric shock     Disconnect  the plug     may cause electric shock     Do not place metal objects or  water filled containers such as  flower vases  flower pots or mugs   etc  on top of the machines  If  metal objects or spilled liquid enter  the machines  this may cause fire  or electric shock     Do not scratch  damage or modify  the power cords  Also  do not  place heavy objects on  pull on  or  excessively bend the cords  as this  may cause fire or electrical shock     Continued use of the machines in  an abnormal condition such as  when the machines are producing  smoke or strange smells may cause  fire or electric shock  In these  cases  immediately turn off the  power switches and disconnect the  power cord plugs from the outlet   Then  contact your authorised  TOSHIBA TEC representative for  assistance        Safety Summary ENG
100. rotocol  Unprocedure communication   Data input code  ASCII code  European character 8 bit code  graphic 8 bit code  JIS8 code  Shift JIS  Kanji code  JIS Kanji code   Receive buffer  1M byte   Connector     5 ty  00000  0000      6   DTR Data Terminal Ready       s    8  RTS RequesttoSend     9  Ne o          EA2  4    APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE    E Wireless LAN  Option  B SA704 WLAN QM R     Standard  Conforming to IEEE802 1 1a  IEEES02 11b  and IEEE802 11  g   Protocol  IP  RFC791   ICMP  RFC792   UDP  RFC768   TCP  RFC793 896   ARP   RFC826   HTTPD  RFC1866   TELNET  FTPD  RFC959   DHCP  RFC2131    SNMP   Security protocol  WEP  64 bits 128 bits 152 bits  or AES  AES OCB  128 bits     TKIP  only when using WPA  WPA PSK   TWSL  unique encryption     Antenna  Chip type  diversity antenna  Parameter setting  via HTTP  Default IP address  192 168 10 21    Default subnet mask  255 255 255 0    NOTE   MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an    access point  Please ask a service person of your nearest TOSHIBA TEC service representative        EA2  5    APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055    APPENDIX 2 INTERFACE       E Expansion I O Interface  Option  B SA704 IO QM R     Input Signal INO to INS   Output Signal OUTO to OUT6   Connector FCN 781P024 G P or equivalent   External Device Side    Connector FCN 685J0024 or equivalent    E  pt   mof mw   FeeD   3
101. rred  Make sure the interface cable is firmly    connected to the computer  and the  computer is turned on     PAPER JAM      1 The media is jammed at the media 1  Remove the jammed media  and  path  The media is not fed smoothly  clean the Platen  Then reload the  media properly  Finally press the   RESTART  key     2  A wrong media sensor is selected for   2  Turn the printer off and then on   the media being loaded  Then select the media sensor  supporting the media being loaded   O L ally resend the print job   3  The Black Mark Sensor is not aligned   3  Adjust the sensor position  Then    to the Black Mark on the media  press the  RESTART  key   4  Size of the loaded media is not 4  Turn the printer off and then on   consistent with the programmed size  Replace the loaded media with one    which matches the programmed size   or select a programmed size that  matches the loaded media  Finally  resend the print job   5  The Feed Gap Sensor cannot 5  Refer to Section 2 13 to set the  distinguish the print area from a label threshold  If this does not solve the  gap  problem  turn off the printer  and call  an authorised service representative   CUTTER ERROR        The media is jammed in the Cutter  Remove the jammed media  Then press   Only when the Cutter the  RESTART  key  If this does not  Module is installed on solve the problem  turn off the printer   the printer   and call an authorised service  representative    gt  Section 4 1 3    E5  1    5  TROUBLESHOOTING      
102. s  Bidirectional 1284 Nibble mode   USB interface  V2 0 Full speed   LAN interface  10 100BASE     Optional equipment Serial interface board  RS 232C   B SA704 RS QM R   Wireless LAN interface board  B SA704 WLAN QM R   Cutter module  B 7208 QM R   Expansion I O board  B SA704 IO QM R   Real time clock  B SA704 RTC QM R        NOTES     e Data Matrix    is a trademark of International Data Matrix Inc   U S   e PDF417  is a trademark of Symbol Technologies Inc   US     e OR Code is a trademark of DENSO CORPORATION   e Maxi Code is a trademark of United Parcel Service of America  Inc   U S        E6  2    7  SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055    7 1 Media    7  SUPPLY SPECIFICATIONS  7 1 Media    Please make sure that the media that will be used is approved by TOSHIBA TEC  The warranty does not apply  when a problem is caused by using media that is not approved by TOSHIBA TEC    For information regarding TOSHIBA TEC approved media  please contact a TOSHIBA TEC authorised service  representative     7 1 1 Media Type  Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag  The table  below shows size and shape of the media available for this printer     Black Mark   on reverse side  Refer to Black Mark      Label NOTE 3 below  Tag paper  on reverse side     Stop ss   A rs A  Cut position N   NS    A pe eee    Cut position        y    Feed Direction ita        Minimum media pitch 15 0 Label  38 0  Tag  25 4    9 Label length
103. s are supplied  with the printer     O Start up CD ROM  1 pc      lt Contents gt    e Bar code print application  Bartender ultra lite   e Windows Driver   e Owner   s Manual       e Specifications  Programming  Key operation  etc    e Product information  Catalogue     L  Power Cord QQ  1 pc   L  Power Cord QP  1 pc          z  TE   n      1 Supply Holder Unit  1 pc         O Supply Holder Frame  L  O Supply Holder Frame  R    1 pc    1 pc         O Supply Holder Base  1 pc   O Wing Bolt M 4x6  2 pcs      O Screw  1 pc          O Cable Clamp  1 pc         O Supply Loading Instructions O Safety Precautions   1 sheet   1 sheet    LI Quality Control Report O Warranty Disclaimer Sheet   1 sheet   QQ   1sheet   QQ     1  PRODUCT OVERVIEW ENGLISH VERSION EO1 33055    1 5 Appearance       1 5 Appearan ce The names of the parts or units introduced in this section are used in the    following chapters     1 5 1 Dimensions       NOTE       Depth is 470 mm  18 5 inches  pe  when the optional Cutter ieee  Module is installed on the ea E   a Is  printer        15 2  385        16 8  427        Dimensions in inches   mm     1 5 2 Front View LCD Message Display       aa     Top Cover          Operation___     Panel WM    pi    Head Pressure  Adjust Lever         E Caution      Label    Media Outlet l  Power Switch    Parallel Interface  Connector  Centronics     1 5 3 Rear View Supply Holder Unit    Option   Expansion I O  Interface Connector    Serial Interface  Connector  Wireless LAN   
104. s manual  should be read and understood before handling or maintaining the equipment    Do not attempt to effect repairs or modifications to this equipment  If a fault occurs that cannot be rectified  using the procedures described in this manual  turn off the power  unplug the machine  then contact your  authorised TOSHIBA TEC representative for assistance     Meanings of Each Symbol  This symbol indicates warning items  including cautions    Specific warning contents are drawn inside the ZA symbol    1  The symbol on the left indicates a general caution      This symbol indicates prohibited actions  prohibited items    Specific prohibited contents are drawn inside or near the    symbol    The symbol on the left indicates    no disassembling         This symbol indicates actions which must be performed   Specific instructions are drawn inside or near the     symbol    The symbol on the left indicates    disconnect the power cord plug from the outlet            This indicates that there is the risk of death or serious injury if the  machines are improperly handled contrary to this indication      N WARNING    Do not plug in or unplug the power  cord plug with wet hands as this      Any other than the Do not use voltages other than  specified AC voltage the voltage  AC  specified on the    is prohibited        rating plate  as this may cause  fire or electric shock     SN Prohibited    If the machines share the same  outlet with any other electrical  appliances that consume la
105. s the proper ground  earth  connection     Do not operate the printer with the cover open  Be careful not to  allow fingers or articles of clothing to get caught into any of the  moving parts of the printer especially the optional cutter mechanism     Make sure to turn off the printer power and to remove the power cord  from the printer whenever working on the inside of the printer such  as changing the ribbon or loading the media  or when cleaning the  printer     For best results  and longer printer life  use only TOSHIBA TEC  recommended media and ribbons     Store the media and ribbons in accordance with their specifications     This printer mechanism contains high voltage components  therefore  you should never remove any of the covers of the machine as you  may receive an electrical shock  Additionally  the printer contains  many delicate components that may be damaged if accessed by  unauthorised personnel     Clean the outside of the printer with a clean dry cloth or a clean cloth  slightly dampened with a mild detergent solution     Use caution when cleaning the thermal print head as it may become  very hot while printing  Wait until it has had time to cool before  cleaning  Use only the TOSHIBA TEC recommended print head  cleaner to clean the print head     Do not turn off the printer power or remove the power plug while the  printer is printing or while the ON LINE lamp is blinking     E2  2    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 2 Assembling the Acc
106. sensor to  detect a print start position according to the difference of voltage between  a print area and a gap or black mark  When the media is pre printed  the  darker  or more dense  inks can interfere with this process causing paper  jam errors     To get around this problem  first  try an automatic threshold setting   If the problem still occurs  then  the threshold voltage needs to be  manually set     Automatic threshold setting procedure    1  Turn the power ON  The printer is in online mode   2  Load a pre printed media roll     When using a label stock  move the Feed Gap Sensor so that it is in  line with the centre of the label     When using a tag stock  move the Black Mark Sensor so that it 1s in  line with the centre of a black mark     3  Press the  PAUSE  key   4  The printer enters the pause mode     5  Press and hold the  PAUSE  key in the pause state until the following  screen appears     6  The sensor type is displayed     TRANSMISSIVE    7  Select the sensor to be adjusted by using the  FEED  key     REFLECTIVE  FEED      gt   TRANSMISSIVE    Black mark sensor Feed gap sensor    8  Press and hold the  PAUSE  key until more than 1 5 labels  tags   have been issued   The media will continue to be fed until the  PAUSE  key is released    An automatic threshold setting for the selected sensor is completed  by this operation      9  Press the  RESTART  key     ON LINE    10  The printer returns to online mode   Send an issue command from the host computer to 
107. status of each sensor and for storing    media level    voltage and     no media level    voltage  Each time the  PAUSE  key is pressed  the  sub menus are displayed sequentially      1  Sensor Status Display   Temperatures being detected by the Print Head Thermistor and  the Ambient Thermistor are displayed    2  Upper Black Mark Sensor Status Display   Voltage being detected by the upper Black Mark Sensor is  displayed    3  Upper Black Mark Sensor Adjustment   Using the media actually used  a    media level    voltage is stored    4  Lower Black Mark Sensor Status Display   Voltage being detected by the lower Black Mark Sensor is  displayed    5  Lower Black Mark Sensor Adjustment   Using the media actually used  a    media level    voltage is stored    6  Feed Gap Sensor Status Display   Voltage being detected by the Feed Gap Sensor is displayed    7  Feed Gap Sensor Adjustment   Using the media actually used  a    media level    voltage is stored    8  Lower Black Mark Sensor Feed Gap Sensor Status Display   No media       No media level    voltage detected by the lower Black Mark  Sensor Feed Gap Sensor is displayed    9  Lower Black Mark Sensor Feed Gap Sensor Adjustment  No  media       No media level    voltage is stored     E2 69    2 PRINTER SETUP    ENGLISH VERSION EO1 33055    2 13 Threshold Setting       2 13 Threshold Setting   Cont      Voltage at a black mark    Midpoint  Threshold voltage       Voltage at a print area     REF   lt U gt   3 5V     REF   lt U 
108. t  button     On the screen listing    Manufacturers and Printers     click on the  Have Disk     button  The    Install  From Disk    dialog box is displayed     Specify the driver    folder in the CD ROM drive  then click on the  OK  button     NOTE   The latest printer driver is available from the web site      http   www toshibatec ris com products barcode download index html        Select the printer to be installed from    Printers    list  then click on the  Next  button     Driver name Model Driver name Model Driver name Model    TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ  B 415 GH25 QM B 419 GS12 QP  B 419 GS12 CN  TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ  B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US  B 452 TS11 QQ PAC B 452 HS12 QP  B 452 TS12 QP B 452 HS12 CN  B 452 TS12 QP PAC  B 452 1512 CN  TEC B 472 B 472 QQ TEC B 472 CN   B 472 GH12 CN TEC B 482 B 482 TS10 QQ  B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US  B 472 GH12 QQ B 482 TS10 QP  B 472 QP  TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ  B 492R TH10 QQ B 572 QQ US B 672 QQ US  B 492L TH10 QP B 572 QP B 672 QP  B 492R TH10 QP    B 682 TS10 QQ B 852 TS12 QQ B 852 TS22 QQ R  B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R  B 682 TS10 QP B 852 TS12 QP   B 872 QQ B 882 TS10 QQ B SA4TM GS12 QM R  B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R  B 872 QP B 882 TS10 QP    TEC B SA4T B SA4TM TS12 QM R   TEC B SA4T    B SA4TM TS12 CN TEC B SP2D
109. t D gt   2    E    RBN ADJ  lt FW gt   10    y  UU  Z   gt   O  c  A  Ww    A  V  on    THRESHOLD lt R gt 1 0V    NOTE     i     PAUSE  The printer driver   s properties screen also has Parameter Fine Adjustment  menu        THRESHOLD lt T gt 1 4V   PAUSE     i       E2 61    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print Print Start Position Fine Adjustment    Tone Fine  Adjustment  Cont      FEED ADJ  10 0mm    FEED ADJ  50 0mm  NOTES   RESTART  FEED ADJ  49 9mm    Choose a desired value by using the     RESTART  or  FEED  key   Pressing the  FEED  key one time    FEED ADJ  0 1mm   FEED ADJ  0 0mm  Pressing the  RESTART  key one FEED ADJ  0 1mm  time causes a  0 lmm change  up    to  50 0 mm  AY     FEED  FEED ADJ  49 9mm    FEED ADJ  50 0mm    After selecting a fine adjustment value  press the  PAUSE  key     causes a    0 Imm change  up to     50 0 mm        e Example of Print Start Position Fine Adjustment    When setting  3 0 mm  Compared with     0 0mm    position  the print start    position 1s shifted forward   Feed Direction    When setting  0 0 mm    Feed Direction    When setting    3 0 mm  Compared with     0 0mm    position  the print start  position is shifted backward     Feed Direction    4    One label    Print Start Position       E2 62    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment    2 12 Position and Print Cut Position Fine Adjustment 
110. t Test  Cont      When using an optional Cutter Module    It is necessary to set the issue mode  cut position  etc  for the Printer  Driver or TPCL  TEC Printer Command Language  in accordance with  your printing condition    For details of the TPCL  refer to the B 852 Series External Equipment  Interface Specification stored in the CD ROM     Regarding how to use the Printer Driver  refer to the Help for the  Windows Printer Drivers screen     To gain maximum performance and life from the Cutter Module  periodic  cleaning 1s required    Before starting a cleaning  be sure to TURN OFF the printer to avoid risk  of injury    For details of cleaning  refer to Section 4 1 3 Optional Cutter Module     E2 60    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 12 Position and Print Tone Fine Adjustment       2 12 Position and Print This section describes how to fine adjust a print start position  cut strip  Tone Fine position  reverse feed amount  print tone  and ribbon motor torque   i When a fine adjustment is required  such as print start position  print tone   Adjustment etc  follow the procedure below     1  Turn on the printer and confirm that    ONLINE    appears on the LCD  Message Display     2  Press the  PAUSE  key to pause the printer     3  Hold down the  RESTART  key for three seconds until     lt 1 gt RESET     is displayed    4  Press the  FEED  or  RESTART  key until     lt 3 gt ADJUST SET     appears on the LCD Message Display     5  When     lt 3 gt ADJUST SET    
111. t position by detecting this  mark     Black mark sensor   A reflective sensor which detects the difference of  potential between the black mark and print area to  find the print start position     Cut mode   Printer mode of operation where an optional cutter  module is installed to automatically cut media from  the supply roll after they are printed  The print  command can specify to cut every media or to cut  after a set number of media have been printed     Cutter module  A device used to cut the media     DPI  Dot Per Inch  The unit used to express print density     Expansion I O interface   An optional interface circuit that may be installed  into the B 852 printer to allow the printer to be  connected to an external device such as a wrapping  machine and to receive feed  print start  and pause  signals from the external device and to send back  print  pause  and error status signals to the external  device     EA4 1    ENGLISH VERSION EO1 33055    APPENDIX 4 GLOSSARIES       Feed gap sensor   A transmissive sensor which detects the difference  of potential between the gap between labels and  the label to find the print position of the label     Font  A complete set of alphanumeric characters in one  style of type  E g  Helvetica  Courier  Times    Gap    Clearance between labels    IPS  Inch per second  The unit used to express print speed     LCD   Liquid Crystal Display   Installed on the operation panel and displays  operation modes  error message and so on     Label
112. the printer     E2 68    2 PRINTER SETUP       2 13 Threshold Setting   Cont       lt 5 gt SENSOR ADJ      PAUSE    H 28  C  A 28  C  PAUSE     REF   lt U gt   3 5V     FEED  or  RESTART   y     REF   lt U gt   4 8V      PAUSE      REF   lt L gt   4 8V          FEED  or  RESTART      REF   lt L gt   4 8V           PAUSE      TRANS   2 4V    i     FEED  or  RESTART   y     TRANS   4 1V      PAUSE      PEJRO 1V T4 8V          FEED  or  RESTART      PEJRO 1V T4 8V      PAUSE     y       ENGLISH VERSION EO1 33055    2 13 Threshold Setting    Manual threshold setting procedure    If a paper jam error still occurs even after an automatic threshold setting  has been performed  manually set the threshold voltage     To make a threshold value manually set in this section effective  select  the Transmissive Sensor  when using manual threshold value  or  Reflective Sensor  when using manual threshold value  within software  commands or the printer driver     1  While holding down the  FEED  and  PAUSE  keys  turn on the  printer     2  When     lt 1 gt DIAG     appears on the LCD Message Display  release the   FEED  and  PAUSE  keys      lt 1 gt DIAG     Now  the printer is in the System Mode for system administrators     3  Press the  FEED  or  RESTART  key until     lt S gt SENSOR ADJ      appears on the LCD Message Display     4  Press the  PAUSE  key to enter the Sensor Adjustment Mode      H 289C  A 28  C    The Sensor Adjustment Mode contains sub menus for displaying the  current 
113. tion you use to print labels   Printer there are 5 possibilities for connecting the printer to your host computer   These are   CAUTION  e A parallel cable connection between the printer   s standard parallel  Do not directly connect the LAN S and your host T s parallel port ae  Aj e An Ethernet connection using the standard LAN board   e O e A USB cable connection between the printer   s standard USB  connector and your host computer   s USB port   Conforming to USB  2 0 Full Speed   e A serial cable connection between the printer   s optional RS 232C  serial connector and one of your host computers COM ports   To connect such LAN cable to  lt Option gt   the product  be sure to use any e Wireless LAN using an optional Wireless LAN board   lt Option gt   communication equipment  like  a router  a hub  or a modem For details of each interface  refer to APPENDIX 2   which is located within the same After connecting the necessary interface cables  set an operating  building as the product  environment of the printer  Refer to Section 2 9 1 Parameter Setting     to the LAN port provided on this  product  as the LAN port on this  product is intended for indoor  connection        The diagram below shows all the possible cable connections to the  current version of the printer     NOTE   When using the Parallel interface  wi   fix the Parallel Interface Cable to A  the printer back with the supplied Seo          ra    Cable Clamp and the SMW 3x8  screw     Parallel Connector    USB
114. und New Hardware Wizard    dialog box is displayed   Select    No  not this time     then click on the  Next  button     Found New Hardware Wizard    Welcome to the Found New  Hardware Wizard  Windows will search for current and updated software by    looking on pour computer  on the hardware installation CD  or on  the Windows Update Web site  with your permission      Read our privacy policy    Can Windows connect to Windows Update to search for  software     O Yes  this time only        Yes  now and every time   connect a device    Click Next to continue        E2 51    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 10 Installing the Printer Drivers        6  Select    Install from a list or specific location  Advanced      then click on the  Next  button     Found New Hardware Wizard    This wizard helps you install software for     TECE 554T    9  If your hardware came with an installation CD  E  or floppy disk  insert it now     what do pon want the wizard to da           Install the software automatically  Recommended     Click Next to continue      7  Select    Search for the best driver in these locations      Mark the    Include this location in the search    checkbox  then click on the  Browse  button   Specify the driver    folder in the CD ROM  then click on the  Next  button           Found New Hardware Wizard    Please choose your search and installation options  E    Sy              Search for the best driver in these locations     Use the check boses below t
115. ver       lA  Upper Sensor Ass y    Platen    E2  8    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 4 Loading the Media       2 4 3 Loading Media into the 10  After loading the media  don   t forget to move the Supply Holder  Printer  Cont   Unit to the forward notch of the Supply Roll Frame as shown below        11  If you are using labels or thick tag paper  then it may be necessary to  increase the head pressure by lowering the Head Pressure Adjust  Lever in the figure below     Head Pressure Adjust Lever       Available media  on eThin tag paper  eNarrow media  eLabel  eThick tag paper    eWide media  eFull width media    e When using full width media  be sure to turn the Head Pressure Adjust  Lever to DOWN  regardless of the thickness    e For all kinds of media except the full width media  turn the Head Pressure  Adjust Lever to UP  if the print quality is to be ensured    e If the print tone is light when using thin tag paper  turn the Head Pressure  Adjust Lever to DOWN        E2  9    2  PRINTER SETUP    ENGLISH VERSION EO1 33055    2 5 Setting Sensor Positions       2 5 Setting Sensor  Positions    2 5 1 Setting the Feed Gap  Sensor    2 5 2 Setting the Black Mark  Sensor    After loading the media  as outlined in the previous paragraphs  it will  usually be necessary to set the Media Sensors used to detect the print start  position for label or tag printing     1  With the Print Head Block raised as described in section 2 4 3  pass  the labels under the Upper Se
116. witch     CAUTION   e Do not turn off the printer power   while the media is being printed   as this may cause a paper jam    or damage to the printer    e Do not turn off the printer power  while the ON LINE light is  blinking as this may cause  damage to your computer     Power Switch       E2 13    2  PRINTER SETUP ENGLISH VERSION EO1 33055    2 9 Setting an Operating Environment       2 9 Setting an Operating Depending on the settings of your host computer or an Interface to be  i used  it may be necessary to change the printer parameter settings   Environment    LCD Message Display Follow the procedures described below to change the printer parameter      A settings in the System Mode to correspond to your environment          NOTE   Incorrect settings can cause the printer to function erroneously  If you  have any problems with the parameter settings  please contact your nearest  TOSHIBA TEC service representative     TOSHIBA    OWER   N LINE For the settings this manual does not cover  please contact your nearest  TOSHIBA TEC service representative  or refer to the B 852 Series Key    Operation Specification                 ata la    L k          How to enter the System Mode  FEED ea PAISE 1  Turn on the printer and confirm that    ONLINE    appears on the LCD  FEED key PAUSE key Message Display   RESTART key 2  Press the  PAUSE  key to pause the printer     3  Hold down the  RESTART  key for three seconds until     lt 1 gt RESET       is displayed   The System Mode co
117. y Holder Unit so that the auto centering  mechanism will automatically center the media on the Supply Shaft     Narrow Slot Wide Slot          Green Supply Holder  Locking Knob    Removable  Supply Holder    Non removable  Supply Holder    Supply Shaft  Disassembling the Supply Holder Unit    1  Position the Supply Holder Unit as shown in the above diagram so  that the Non removable Supply Holder is at the right     2  Rotate the Green Supply Holder Locking Knob in the direction of  arrow     counterclockwise  to loosen the Removable Supply Holder     3  Slide the Removable Supply Holder in the direction of arrow    to  remove it from the Supply Shaft     4  Rotate the green Supply Holder Locking Knob in the direction of  arrow     counterclockwise  to loosen the Non removable Supply  Holder     5  Slide the Non removable Supply Holder all the way to the end of the  Supply Shaft until it stops     E2  5    2  PRINTER SETUP    2 4 1 Installing the Media    Unit  Cont      WARNING   If you turn the Removable Supply  Holder side down after loading  the media  the media may drop  by weight  You might be injured  by the dropped media     CAUTION     When installing the media roll  do  not push on the Non removable  Supply Holder as this will result in  the media roll not being properly  centred     NOTES     1  This Supply Holder accepts four  sizes of media core  38 mm  40  mm  42 mm and 76 2 mm     When using a media roll of 38  mm  40 mm  or 42 mm  remove  the spacers from the 
118. y wiping with a dry cloth or a cloth slightly dampened with a mild  detergent solution  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  covers    e USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons    e DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight  high  temperatures  high humidity  dust  or gas    e Ensure the printer is operated on a level surface    e Any data stored in the memory of the printer could be lost during a printer fault    e Try to avoid using this equipment on the same power supply as high voltage equipment or equipment  likely to cause mains interference    e Unplug the machine whenever you are working inside it or cleaning it    e Keep your work environment static free    e Do not place heavy objects on top of the machines  as these items may become unbalanced and fall  causing injury    e Do not block the ventilation slits of the machines  as this will cause heat to build up inside the machines  and may cause fire    e Do not lean against the machine  It may fall on you and could cause injury    e Care must be taken not to injure yourself with the printer paper cutter    e Unplug the machine when it is not used for a long period of time    e Place the machine on a stable and level surface     Request Regarding Maintenance    e Utilize our maintenance services   After purchasing the machine  contact your authorised TOSHIBA TEC representative for assistance  once a year to have the inside of the machine clean
    
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