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        Swann DVR4-5500 DVR User Manual
         Contents
1.     Bl      Mixcal anegus Loro    in Snapstict    EIL  JA  EN  DVR Central      Name Description    Image Display The place where your images are displayed   Where you can enter the IP address of your DVR  and save it for  sn dd future reference     N     A    Gives you a list of options that you can set   Miscellaneous Control  For details  see The Miscellaneous Control Window  detailed on  the next page        Record   Record Stop   Click to start   stop the manual recording   Click to take a snapshot  still image  of the current view  The  Snapshot snapshot will be saved in the path you specified in Record  Settings   Shows the current network connection details   Click to go to the DVR Control Panel  which allows you to operate  eur Comme  the DVR remotely        DVR4 5500    Operating Instructions    6 2 4 The Miscellaneous Control Window          When you click Miscellaneous Control icon ED you ll be transported to the Miscellaneous Control window     Function Description    Changes the appearance of selected video channels  Allows  Colour Setting  you to set the brightness  hue and saturation values in a similar  manner to a television screen     Backu Takes you to the Download Setting page to make a video  P backup remotely     Record Setting  Access the Detailed Record Settings      m  Server Setting  Access Access the Detailed DVR settings        Detailed DVR Access the Detailed DVR settings         Tools Allows you to update the firmware version  multilingual optio
2.   Seagate    WD WD4200AAKS 320GB 7200 rpm  WD5000AACS 500GB 7200 rpm    HITACHI       1  Remove the base of the LCD monitor   a  Place the monitor face down on a soft  protected surface   b  Remove the LCD monitor base as indicated below   i  First  snap off the screw cover from the monitor base   li  Remove the four stand screws     Place the LCD monitor face down  on a soft  protected surface    Remove all cables connected to the DVR module  including the VGA cable    Remove the two  2  screws which are used to fix the DVR to the LCD monitor    Hold the BNC  video  connectors  and pull gently in the direction as indicated below  The module will slide  out     Crd IM       Appendix 5  Replacing the SATA HDD    First  remove the DVR from the back of the monitor as detailed above  Then     Remove the screws on the upper cover  Remove the upper cover    Unscrew and remove the supplied SATA HDD   there are two screws  one on either side    Unplug original SATA HDD    Plug in new SATA HDD  Remember to attach both the POWER and the SATA connectors    Place new SATA HDD into the spot taken by the original SATA HDD  screwing new drive into position   Close upper cover of the DVR module  replacing all screws removed in step one    Return DVR to slot in the back of the LCD screen     DW   Ol ge pe qu    Note  The DVR is  basically  a dedicated  meaning that it performs a single task  recording video  computer  The  internal components are complex and fragile  Whilst changing the hard 
3.  2 Selling the Date and TWINS iyi deta ciate eU err perature pasada deu E De uai Rats eee Edu aids 7  2 9 SEUNG ANG Pas SWO t duos tau pet Anci een i dahbe Spar d eet edu co bt Su or ce Asus s CP tod eben ell 7   Part 3  Basic FuncUoriS iei dies tentepen cel cuo ue ipaace s rnele spei a a UCET eere IAE 8  S IOVervieW of the IDEE ACC esre eei beo PERTEAISE Nr tse Er ho E eee ap ed die rated RT VO SEP SUR ORT T Eee dU UE 8  3 2 Locking  Unlocking the DVR  ISeyIOGK   ies oe roh adt rx xa ae exa ecu yr rage de Preces E sar cer pd Ves 8  SoC ONOING ME D P dc 8   ORO MIRI S eosam EM 8  9 9 2 MONCH Hecoldildssuser ege yas eae EIE odes ay sera voL ep Erates KEEN TE UP mbena seed el eee OM ener E 9  Seo  o alla FRE CORCING eee ER ELE 9  3 0 4 Additional Recording  Options   5215 xie rp ger aoe Fere XT BER wrasEua a repr VEY EX subsea setae  9  OP IRIGY DECK  MESE PEE 10  Sd AICO ad EVE Me esssiac Dan erae e pen Seated wile g dunes Qu eat ena Ep C ete EE ane EOU RET  10  34 2  Controls TOr Play OAC ieia evertere xui U deed wet Vere d o PEMEX tu Un papel E dog uana La DA E 10  3  54 bDgrading ETTWAEO 263  Duet E UT atri mech diu  mdacup Tex en SISSE UU A N uon eee sat 10   Part 4  Advanced OperallOlls      errun o cup opns Ext a Uc MENS Furius dokaE Cue deen SEEMS SR RV E REUS 11  ziii T                                                                 11  4 2 Contuguring the Record oeltlligjs scorse deep Pe npo Faure n Re ur Un qu I Tb ache Sbindiarand eee e 11   42 1  Basie Seting iesus
4.  3   lt   lt   lt   m mmm  o   NINJ    QuickSearch Modes  Multiplex Operation  Motion Detection Area  Motion Detection Sensitivit  Pre trigger Recording  Backup Device  Web Transmission Format    Ethernet 10 100 Base T  Supports remote control and live view via Ethernet   Web Interface Licensed software Video Viewer  Windows 2000  XP  Vista    Internet Explorer   Mozilla Firefox web browsers  Windows 2000  XP  Vista   QuickTime player  Windows 2000  XP  Vista  MAC     IR Remote Control  Keylock  Password Protection   Video Loss Detection  Camera Title  Video Adjustments Hue   Saturation   Brightness   Contrast   15 levels   7 to  7     Date Display Format  Daylight Savings  System Recover  Power Consumption  Dimensions 443mm  length  x 379 2mm  height  x 195 2mm  depth    Appendix 2  Compatible USB Flash Drive List    Transcend 4GB  8GB  Kingston 1GB  4GB  Apacer 2GB  8GB  1GB  4GB  A data 1GB  Sandisk 2GB  4GB  2GB  Netac 1GB  4GB  SONY 1GB  2GB  4GB  To ensure the maximum compatibility of the DVR with your flash drive  be sure to upgrade the DVR firmware to the  latest version  available online  If the flash drive is not compatible  the unit will display the message    USB ERROR      NOTE  Use your PC to format your USB flash drive to FAT32   NOTE  You can backup up to 2GB of video data per USB backup  To backup more  simply repeat the process        u    24    DVR4 5500    Operating Instructions    Appendix 3  Compatible SATA HDD List  MANUFACTURER MODEL   CAPACITY SPEED  
5.  4 2 2 Advanced Settings    To get to the ADVANCED CONFIGURATION settings for recording     1  Open the MENU and scroll down to the ADVANCED CONFIG   2  Select the RECORD option     There are a number of options that you can configure or engage here  such as     1  Engaging the manual record override  This will make the DVR record constantly  regardless of whether  TIMER RECORD or MOTION RECORD modes are engaged    2  Activating or deactivating the EVENT RECORDING and TIMER RECORDING modes  If these are  deactivated  the conditions specified in the QUICK START menu will not trigger the DVR to record    3  EVENT RECORD IPS   TIMER RECORD IPS     you are able to configure custom IPS settings for different  recording modes here  In addition  the highest applicable setting takes effect  For example  you could set  the DVR to record for a period at 3 images per second and when it detects motion  increase the IPS to a  much higher setting    4  OVERWRITE  You can disable the default overwrite mode of the DVR  When OVERWRITE is set to OFF   and the DVR hard drive fills up  it will simply stop recording  rather than record over the oldest footage first   its default behaviour      4 3 Programming the Timer    To most efficiently use the DVR  it is important to set the timer carefully  The instructions that follow cover setting the  timer for both TIMER RECORDING and EVENT RECORDING modes     1  Open the MENU    2  From the QUICK START page  select either the RECORD TIMER or the EVENT
6.  TIMER  whichever you  want to set     you can set both to operate at once  but you must program each separately     3  Set the applicable TIMER status to ON  Then  whilst ON is highlighted  press        The following window will  appear     RECORD   DETECTION TIMER       0 2 4 6 8 10 12 14 16 18 20 22 24    BON  o       OS     _     PLEASE CONSULT YOUR INSTALLER FOR ADVANCE SETTINGS  t       gt  MOVE   SELECT    The horizontal axis shows hours of the day  in 24 hour time  0 being midnight  12 being midday    The vertical axis shows the days of the week  from Sunday through Saturday    Using the arrow buttons  move the yellow cursor to the beginning of the interval you want to set    Press   to set the start point  The cursor will turn red    Use the arrow buttons to move to the end point of the period you wish to set  You ll notice that a blue bar   stretches between the start point and the cursors location    9  Press the     button again to set the end point  The cursor will turn yellow again  and you are able to repeat  the process from step 4 to create another active interval    10  When you have set all the intervals you want  press the MENU button to exit this screen    11  Repeat this process if you wish to set a timer for an alternate recording mode     QN OU Ires    12    DVR4 5500    Operating Instructions       4 4 Advanced Motion Detection Settings    To alter the MOTION DETECTION settings     Open the menu  and scroll down to ADVANCED CONFIG   Select DETECTION f
7.  connection  as this will give you access to the  most recent update of the program    4  Follow the remaining onscreen instructions to finish the installation     5  The installation procedure will place an icon  Fas  on your desktop to run Video Viewer     6 2 2 Connecting to your DVR    Once you run Video Viewer  you be greeted r an window containing an Address Book  which you can use to enter  the IP address of your DVR  Click the ADD i icon to add an address to the Address Book     The required address will be different  depending on whether the computer you are using is on the local area network   PRIVATE IP ADDRESS PORT  or connected via the Internet  PUBLIC IP ADDRESS PORT      Username and Password  You will be asked for a username and password for remote access  The default  username is  admin  and the password is also  admin      You can save these addresses to the Address Book  This will make it simpler and more convenient to access the  DVR remotely in the future        You can also use the search function to find E DVR  but only if the DVR is connected to the same network as your    PC  To do this  click the SEARCH icon       if your DVR doesn t appear  try clicking REFRESH  ME CH  Once you ve found the DVR  use the ADD GM button to save the address     To connect to the DVR  double click the address you just added to the address book   this will take you to the Event  Interface     DVR4 5500    Operating Instructions    6 2 3 Using the Video Viewer Interface   
8.  footage at the same rate as it is being copied  If this is not selected  you will  see a progress meter and time remaining to copy information instead    6  Click Download     giu qo qw    21    DVR4 5500    Operating Instructions       6 3 Accessing the DVR without Video Viewer    If you are away from your DVR and want to access the footage on it or configure your recording options  you can gain  access to the DVR via Internet Explorer  Windows  window or QuickTime Player  Mac      6 3 1 Accessing your DVR via Internet Explorer       To do this  open up an Internet Explorer browser window  or a Mozilla Firefox browser window  Be sure that your  copy of your Internet browser is up to date     In the address bar  type the address of the DVR     the PRIVATE IP ADDRESS if you are on the same local network  as the DVR  the PUBLIC IP ADDRESS if you are accessing the unit remotely  see 6 1         DESCRIPTION    Q  ie   z      NAME           1 Home f   Returns you to the main window for the DVR   2 Config E Access the detailed DVH settings    3 PTZ s  Not applicable for this model    4 Channel T LJ   p Chooses which channel is being viewed    5 Selection ESEM Changes the channel being viewed    6 Display Mode Cylces between split screen mode and sequential viewing  one    channel at a time      afl  Click the centre to enter the menu   exit the menu mode  The  Menu Arrows     N   arrows navigate between options whilst the menu is open   8 Event E Enter the Event Playback screen   
9.  process     Tips and Tricks  Some additional research might help you out  Don t be put off by the term  research      all we really  mean is  say you come across a term you re unfamiliar with  for example   Ethernet    just throw this term into your  favourite Internet search engine and     bam      you ll have more information about Ethernet than you ll know what to  do with    and definitely enough to help you through the process     Foolish Assumptions  We re assuming  for the purposes of this walkthrough  that you have an active Internet  connection running through a router  yours might have a fancy name  such as  DSL Modem  or  Residential  Gateway      basically  the thing that you use to gain access to the Internet   We re also assuming you have an  Internet capable PC hooked up to the network  running a recent version of Windows  such as XP or Vista   If this is  not the case and you re unfamiliar with the way your network is set up  we suggest having a chat with the folks who  set up your network     they ll probably know what can and can t be done     Ready  Take a deep breath  and let s start at the start          5 1 Connecting the DVR to your Local Network    The way that you ll connect your DVR to your network depends on what kind of network you re running at home   We re going to cover the three most likely scenarios  and walk you through it step by step   If you re going to use  PPPoE  skip this step     but then  if you re familiar with PPPoE  you probably k
10.  that people unfamiliar with TCP IP protocols either  change their network to use DHCP or talk to an IT professional about configuring their network           1  Open the DVR menu    2  Move down to ADVANCED CONFIG and select NETWORK    3  Set NETWORK TYPE to STATIC    4  Now we need to set the IP value  The first three values are the same as the IP address for your computer      we only need to change the last value  Think about the two addresses as being neighbours     mostly the  same address but with a different street number  if that helps makes sense of it  You can pick any number  that is not already taken by the network     for example  if your PC s IP address is 192 168 010 015  then  you could set the DVR   s  P value to 192 168 010 016  assuming that there is i  using this address  already  Again  keep a note of the value you chose for this    TD   5  Enter the same value for the NETMASK as the Subnet Mask from your PC    6  Likewise with the GATEWAY value     copy the Default Gateway address directly from your PC    7  Change the PRIMARY DNS SERVER and SECONDARY DNS SERVER addresses to the DNS server    addresses you noted down in 5 1    8  Change the PORT number to 0085   It s usually 0080 by default  but a lot of devices use port 80  We  change it to 85 to avoid conflicts with other things on the network     9  Exit the menu     your DVR should now be configured for the network        5 2 3 Point to Point Protocol Over Ethernet Networking  PPPoE     PPPoE  Point
11.  to Point Protocol over Ethernet  is a very advanced protocol  Whilst the DVR can be configured to run  via this protocol  but you ll need to have a good to advanced knowledge of Internet protocols and networking  procedures to set it up     NOTE  We strongly suggest that this DVR be connected to the Internet via a router     and since most Internet  service providers supply routers with their Internet plans  we strongly suggest connecting via the router   using a DHCP network  It   s so much easier     However  if you   re determined to press on with a PPPoE configuration     Open the DVR menu  head to ADVANCED CONFIG and open NETWORK    Set the NETWORK TYPE to PPPOE    Enter your USERNAME and PASSWORD for your ISP provider in their applicable fields    You ll notice that your  P  NETMASK and GATEWAY values revert to empty  This is normal   Enter your DNS values     you ll have to find them manually  or consult your ISP    Set your PORT value to whatever you want  just remember it     our preferred number is 0085    Find out your PUBLIC IP ADDRESS  you might need to contact your ISP  and make a note of it     LU OT eoo os    DVR4 5500    Operating Instructions       5 3 Configuring your Network for Remote Viewing    There are two final steps you ll need to take to be able to access your DVR via the Internet     The first is to configure your router for port forwarding  If you re totally unfamiliar with what this entails  we suggest  talking to an IT professional     The seco
12.  unies oo Er be oed kd esM ratas ra euo e ee SER eT exa sould oi pte cat BUE 11  4 2 2 Advanced  SCHINGS coco erevbr eve PS RE xx rx ex eaves ages ada Vl d UE rd eee rude 12  2 3 Programming the TIO want eau dora si Gerda hane anal act nanan ge EE RIO I o ea ORC SERERE a a PE EXPE EI 12  4 4 Advanced Motion Detection SettingS                 cccccce cece eee eee cece ee eee eee ee eee ease a eea eee 13  4 5 Adyanced ysterm InformaltOH  sois eod os zed veer en a Fh c oc ve F  RTREENEEN Ga uS PON paneer 13  46 Backing Up Events amisi eov SEXTA ERES So TREE REAPER urn Mr I PORE PAD qM PRICE EE EUM 13  4 Ol    5t0 3 USB Flash DIO  stu iub pr he tape a Dalene interea Sors eTa Rok 13  2  92 510 VOUT P  ase a m daa Ru ead fe cepe adum cute ates 14   Part 5  NeEWOFKInQ icono escis ap cn moe oe IARE cNIcaERd e a a nas Roe P Re UE Oen rA M a Ue RC ODE EESE 15  5 1 Connecting the DVR to your NOIDWOTIER   odores teg et em De o um gp ede ied eR MY deu pex er P tara 15  D2 COMUNIS DV NC emanate oom oa 16   SRM Wii od RB m RET 16  5 2 2  Networks will STATIG IP  rrna iua PERO ner eds Sen EN EU ub pU Mn aot ud i 16  DOO PPPOE  ne Seded reta cal uu DDR EV xTM LM ND M T CD ee c M 16  5 3 Configuring your Network for Remote Viewing                 sssssssssssssIII ns 17  SST FOr OF iren e RC DC 17  5 3 2 YoDt PUBLIC  IPsAGGEOSS rope or RI a TO E Ra a a ce a n Bpat i X pr epa des 17   Part 6  Remotely Accessing your DVR                           eeeeseeeeeeee enne nnne nennen 18  6 1 Finding you
13. 9 Snapshot Takes a still image from the video footage  This will open in a  new browser window     10 Keylock Locks the DVR  To unlock it  enter your password and click    11 Enter Confirms a setting or selection     m  v    N    E    12 Digital Zoom Increases or decreases magnification of the viewed image     IEEE          13 Search Opens the detailed search window   Playback Plays  stop  fast forward  rewind  pause and slow playback  14 C controls  They operate in the same manner as those on the  ontrols   infrared remote control   Changes the type of video being streamed over the Internet    15 Web There are two options available  H 264  default  and QuickTime    Transmission Ensure you have a working copy of QuickTime installed before   changing transmission type   Choose a quality setting from BASIC  NORMAL  HIGH and   16 Quality BEST  The higher the quality of video  the more bandwidth it will    require  If playback is pausing frequently or distorting  try a lower  quality setting   17 Resolution Changes the resolution between 480 and 240 lines  Again  more    lines require more bandwidth   18 Audio Channel G Turns the audio channel on or off     22    DVR4 5500    Operating Instructions       6 3 2 Accessing your DVR via QuickTime    Access to the DVR via QuickTime will allow you to log into the DVR and monitor the live images only     1     oO  Or qs Ou  o    Ensure you are running the most up to date version of QuickTime  If you need to update  you can grab an  upda
14. E  Co  B EH  Multi camera Monitoring                   ee Toggles the number of video inputs displayed onscreen at once  As this DVR has only  four video inputs  the additional buttons for nine or sixteen cameras have been  disabled   DE  SEQ  Sequential Viewing Mode    Press once to cycle between active video inputs  Video channels which are inactive or  have been assigned    covert    will not be displayed  Press again to stop cycling     SV   amp     Arrow Keys  Basic Navigation             d N  D    et When in the menu  navigates between available options  Up and down arrows change  settings once they are highlighted    m  o    a  a When in viewing mode  up and down change the channel  just like a regular TV     e  o  Oo    Slow   Snap Pause     amp       amp    uera V  ome Audio  Zoom en in the menu  press to select an item or enter a sub menu     C  a C  LIST    Press once to see a list of recorded events  divided into categories   e     Playback Keys  PLAY  REW  Rewind   FF  Fast Forward   STOP  SLOW  PAUSE   Controls the playback of recorded videos  They operate in the same way as a regular   VCR or DVD player     3       I                         eB                            Snap  Capture a Still Image  Snapshot   Used to take still images from the video  which are saved directly to an attached USB  flash drive   A USB device must be attached for this function to work correctly      Audio  Toggle Audio Monitoring Mode      Live monitoring mode  You will be able to o
15. EF     T         r  r  r  r  r  I  r  r  I  I  r  r  r         aiian       Dadana eee  Poa    mw   vr  oem    Cha      The STATUS LIST Window The PLAYBACK Window    To playback a recording  simply select the one you want from the list  double click or click Play  You ll immediately be  taken to the Playback Control window     6 2 7 Backing up Footage via the Network    To create a remote backup of your footage  first click the Status List   Playback icon aL in the Miscellaneous  Settings window  and select the Backup tab     ERE Em  Phiten id Miti mi Fei __ Pisa Pagi    Fie   F c fam P mer m oam  mrn Nummm pr E nu o5 anm      e  k      dm                      3   mr I a a z 1  Besi Bam i ij Fi    In    e     M   m  ni    Er  usd       1                min E  ama a ILI  T     T  Eci Ter z2x CHE zd e     T Ti  T i 1  Pas mul DET YT   zi wrim ire  a  E    Hamm  dd a r       r mE  a   if    Les   j    To create a backup of your footage     1  Verify the network information used to connect to the DVR is correct  The settings for IP Address   Port    User Name   Password options in the left column    Specify the channel number  the option named Channel  which you wish to backup    Choose the time range you want to record  or specify one event from the Event List    Choose the location on your computer where you want to save the footage  File Path     If you want to view the images as you are backing them up  choose the Simultaneous Playback option      you will be able to watch the
16. LAYER EXE      Running this will give you instant access to the footage on the flash drive     NOTE  The viewing program is supported by Windows Vista  XP and 2000  Using other platforms to view the  backed up information is neither recommended nor supported  However   as the files on the flash drive are  encoded using the H 264 codec   it is possible to play the files without the dedicated program  It s worth  noting that this manual contains no information on how to do this  and it is not a supported function of the  unit  Attempting to do so could easily corrupt your data     DVR4 5500    Operating Instructions    Part 5  Networking    Why would you put your DVR onto a network  Well  how about being able to monitor your security system from any  Internet capable computer on Earth  or even in low orbit if you travel that far from home  It   s pretty cool  and really  convenient  We   re not going to try and deceive you  this is a somewhat tricky process which does require some  knowledge of computers and networking     Because of this  we recommend that only people familiar with networking  or those willing to put in the effort to learn   attempt networking their DVR  Often the best thing to do  if you are completely unfamiliar with networking technology   is to find someone who does know  and get them to walk you through it  We   ve got some additional networking  tutorials and information available on our website  check out  www swannsecurity com  to help you through the 
17. SET DEFAULT  Recalls original factory settings  Great if you   ve really messed something up  not so good  in fact   entirely bad  if you   ve got the system working the way you want it  Make sure you really want to  do this before selecting this     CLEAR HDD  Deletes all recorded footage from the hard drive  Great if the hard drive is full of unwanted  images  not so good otherwise  Again  be sure you want to do this before selecting it   UPGRADE  Allows for the updating of the firmware  see 3 5     AUTO KEYLOCK  Changes the amount of time before the DVR automatically locks itself  Options are 30 seconds   one minute  60 seconds   two minutes  120 seconds  or never    LANGUAGE  Changes the language that the DVR displays  A great idea if French  German  Chinese  and  many others  are your native language  not so good for those who prefer English    VIDEO FORMAT  Shows whether the DVR is detecting PAL or NTSC cameras  You cannot change this setting    VERSION  Displays the installed version of the firmware the DVR is running     4 6 Backing up Events    4 6 1    to a USB Flash Drive       As mentioned earlier  make sure your USB flash drive is formatted as FAT32  see 3 5 for how to do this   Also  it   s  recommended that you delete all data from the USB drive before inserting it into the USB port on the rear of the DVR     Insert the USB flash drive into the USB port on the DVR    Open the MENU  and navigate to USB BACKUP  the last option in the menu     You will then see th
18. VR4 5500    Operating Instructions    3 4 Playback       3 4 1 Finding an Event    So     something has happened  and you want to review your footage  No problems  The easiest way to go about this  is to press the LIST button  This will bring up a menu of different options     1  RECORD LIST  Choose this if you want to view footage that was captured when you manually enabled the  recording function    2  MOTION LIST  This will bring up a list of motion triggered recordings  Select it if you are looking for an  event that occurred whilst the DVR was in motion detection mode    3  ALARM LIST  Not applicable to this model    4  TIMER LIST  Brings up a list of all recordings that were triggered by the Record Timer    5  FULL LIST  Will display all events recorded by the DVR     In all cases  the list of events will be ordered by the date and time that they occurred  with the most recent events at  the top of the list  To play back an event  simply select it on this list and press         NOTE  There must be a minimum amount of data on the hard drive for playback to operate correctly   Specifically  there must be 8182 images  frames  on the drive  This equates to about 10 minutes of footage at  30 IPS  NTSC standard  or 12 minutes at 25 IPS  PAL standard   Basically  if the drive is close to empty  it  won t playback  If you really need to playback footage and the drive is almost empty  just record something  for a few minutes  and then it will work just fine     3 4 2 Controls fo
19. audio input  This means you should select the audio that you are recording carefully      its usually worth testing all available audio sources and choosing the one that gives the best results  If you really  need to record multiple audio sources simultaneously  consider using an external audio mixing console to record  multiple sources  This is optional and purchased separately     1 3 Check VGA Connection    Though they are one unit  the LCD screen has a small VGA cable extending from the back of the monitor  This  should be attached to the VGA connector immediately to its right  Check that this is the case and re attach the cable  if it has come loose in transport  This cable and connector are located outside the unit to allow for the connection of  other screens to the DVR  if required      1 4 Connecting Power to the DVR    Using the supplied power cable  an IEC13 cable   attach to the AC POWER connection on the DVR  Plug the other  end of the cable into a wall socket  If there are no wall sockets nearby  use an extension cable  The DVR will turn  itself on as soon as power is connected     SUGGESTION  To ensure the continual operation of the DVR during power failures  consider using a UPS   Uninterruptible Power Supply   Doing so is optional and they are available separately     DVR4 5500    Operating Instructions       Part 2  Configuring the DVR Software    Before we can start recording video  we need to take a moment to configure some of the settings on the DVR  We  
20. d only when something is happening in front of the camera   This means that the hard drive will not be filled up with hours and hours of nothing happening  This is a great mode to  select if  for example  you use the DVH to record images of a location during times that it is unoccupied     To enable MOTION RECORDING     1 Open the menu  and scroll down to ADVANCED CONGFIG   2  Select RECORD from the submenu    3  Set EVENT RECORD ENABLE to ON   4    Whilst the DVR is detecting motion  the motion  gt   icon will light up next to the appropriate video channel  to let you know about it     3 3 3 Manual Recording    Of course  you can just make the DVR record whenever you want  To do this  use the manual override     Open the menu  and scroll down to the ADVANCED CONFIG    Select the RECORD option    Switch the MANUAL RECORD ENABLE option to ON    The DVR will now record any active video signal until the MANUAL RECORD ENABLE option is turned  OFF     pee    Tips and Tricks  Recording everything  and the manual override will record everything  that your cameras pick up  will fill up the hard drive very quickly  Make sure you really want to do this before you enable it  Under most  circumstances  TIMER RECORDING or MOTION DETECTION are more useful settings        By carefully configuring the DVR  there is no limit to how automated your recording setup can be  You might have  already noticed the DETECTION TIMER setting in the QUICK START menu  By correctly configuring the motion  de
21. d with its  use are the responsibility of the end user  This warranty applies to the original purchaser of  the product only and is not transferable to any third party  Unauthorized end user or third  party modifications to any component or evidence of misuse or abuse of the device will render  all warranties void     By law some countries do not allow limitations on certain exclusions in this warranty  Where  applicable by local laws  regulations and legal rights will take precedence     26    Swann Technical Support  All Countries E mail  tech swannsecurity com  Telephone Helpdesk    USA toll free AUSTRALIA toll free    800 627 2799 1300 138 324   Su  2pm  0pm US PT   M 9am 5pm AUS ET    M Th  6am  0pm US PT   Tu F lam 5pm AUS ET    F 6am 2pm US PT   Sa lam 9am AUS ET   USA Exchange  amp  Repairs NEW ZEALAND toll free     800 627 2799  Option    0800 479 266   M F 9am 5pm US PT  INTERNATIONAL   61 38412 4610    See http   www worldtimeserver com for information on time zones and the  current time in Melbourne  Australia compared to your local time        CO Swann       Swann Communications 2009    
22. drive is a relatively straight forward procedure  for people who are familiar with assembling and modifying computer hardware  it may be challenging for people who  are not  In the latter case  we suggest taking the DVR to a qualified computer technician  who will be very familiar  with the process of installing a hard drive     25    DVR4 5500    Operating Instructions       Warranty Terms and Conditions    Swann Communications USA Inc  Swann Communications PTY  LTD  Building  12636 Clark Street 4  650 Church Street   Santa Fe Springs CA 90670 Richmond  Victoria 3121  USA Australia    Swann Communications warrants this product against defects in workmanship and material  for a period of one  1  year from it s original purchase date  You must present your receipt as  proof of date of purchase for warranty validation  Any unit which proves defective during the  stated period will be repaired without charge for parts or labour or replaced at the sole  discretion of Swann  The end user is responsible for all freight charges incurred to send the  product to Swann   s repair centres  The end user is responsible for all shipping costs incurred  when shipping from and to any country other than the country of origin     The warranty does not cover any incidental  accidental or consequential damages arising  from the use of or the inability to use this product  Any costs associated with the fitting or  removal of this product by a tradesman or other person or any other costs associate
23. e USB BACKUP screen    Select the start and end date and time the event you wish to backup occurred  If you don   t know this  it   s  worth doing a QUICKSEARCH or going through the EVENT LIST to find the exact footage you want first   Select the VIDEO CHANNEL S  you want to backup  Remember  the more channels you back up  the  more space this will take up on the flash drive    Select START to begin the backup procedure    Do not remove the flash drive whilst the backup is being processed  This will cause data corruption and  the information on the flash drive will be lost    8  Once the backup is complete  the DVR will show the message BACKUP SUCCESS  You can now safely  remove the flash drive     a genns    NO    NOTE  Not all USB flash drives are compatible with this DVR  Consult Appendix 2 for a list of USB flash  drives that are confirmed to work with this DVR  It is not an exhaustive list  and many not listed there will  work     if not  the DVR will simply display the message USB ERROR  The flash drive will not be harmed     DVR4 5500    Operating Instructions    4 6 2    to your PC    Once you ve finished backing up an event or two to the USB flash drive  you might be wondering what to do with it   Well  whilst you   re backing up footage  the DVR automatically copies a small program onto the flash drive that will  allow you to access and playback the footage on a PC     Insert the USB flash drive into a spare USB port on your PC  open it  and find the file named    P
24. e dedicated software  supplied on the enclosed CD  to using an Internet Explorer browser window     NOTE  The first time you remotely access your DVR  you will be asked for a username and password  The  default username is    admin    and the default password is also    admin     both an abbreviation for   administrator   being you      6 1 Finding your DVR via the network or the Internet       The address you ll need to know when locating your DVR depends on how you are accessing it     If you are connecting via the local network  the address you ll need to use is   http   PRIVATE IP ADDRESS OF THE DVR PORT    Example  http   192 168 010 016 85    Via the Internet  you ll need to use   http   PUBLIC IP ADDRESS OF YOUR NETWORK PORT    Example  http   165 228 182 26 85    You should have already discovered these values     if you have not  follow the instructions in Part 5     6 2 Using the Video Viewer software       6 2 1 Installation    The CD which came with your DVR contains a dedicated program called    Video Viewer     To install this            Place the CD in your computers optical drive  CD  DVD  Blu Ray     whichever you have     2  The software should automatically run   If you ve turned the AutoRun function off in your computer  you ll  have to open the disc and run the file named  setup exe      3  Choose an option from the pop up window   either    Licensed Software AP  to install the version on the  disc  or  Download Latest Version  if you have a fast Internet
25. gs     IMPORTANT  Update the DATE AND TIME before you start recording     do not change it afterwards  If you do  the  recorded data will be out of order  and you will not be able to locate specific events via the  T7 MESEARCH function   In some cases  data loss may occur  If you accidentally change the DATE AND TIME settings whilst recording  it is  recommended that you clear all data off the hard drive and then start recording again     _2 3 Setting the Password eee    It is important to set a unique password to restrict unauthorized access to the DVR  To do this     1  Open the MENU  You may need to enter the default password     0000     to do this    2  Scroll down until you come to the SYSTEM INFO submenu  scroll right and select PASSWORD    3   t will ask you for your old password     0000     and then let you enter a new password  Be careful when  entering your new password  if you make a mistake you could accidentally lock yourself out     Some tips on selecting a password     1  A password can be any four digit long combination of the numbers 0     9 and the letters    a    and  b     2  Itis important to choose something that you ll remember  but not something so obvious that potential  security risks might guess it    3  Using the two optional letters  a or b  will improve the strength of your password  but will take longer to  enter each time the DVR asks you  as the remote control does not have keys for letters  They can only be  selected by using the up and dow
26. led image  but requires the most space     Finally  choose your  PS  Images Per Second   The higher this number  the smoother the motion in your videos will  be  The lower the number  the fewer images per second will be recorded  This saved hard drive space  but  if the IPS  is too low  5 10 IPS per camera or less   the video can look a little jerky when played back     When in FRAME mode  the IPS can be set between 3     30  PS  NTSC  and 3     25 IPS  PAL    In CIF mode  the  PS value can range from 12     120  PS  NTSC  and 12     100  PS  PAL  this is sometimes called   Real Time  recording     Which settings are right for you  It all depends on how much detail you need to see in your images  how detailed the  images from your cameras are and how much footage you need to store on the hard drive     For example  if you need to capture images of things moving rapidly  but don t need to see much detail  say   recording the number of cars that drive by  but not needing to identify them  then set the IPS to a high value  but  to  conserve space on the DVR  you might set the quality to HIGH or even NORMAL  CIF is most likely to be the right  option     On the other hand  if you wanted to get a great amount of detail  but the subject you are shooting is in view of the  camera for some time  such as capturing peoples faces as they walk down a corridor  then set the  PS to a low value   but keep the quality at SUPER BEST  using FRAME mode     DVR4 5500    Operating Instructions   
27. n arrows to change the input character     Why  The DVR will automatically lock itself after a certain time of inactivity  The default is 30 seconds   your  password unlocks the DVR once this has happened  You can change this in the SYSTEM INFO menu     DVR4 5500    Operating Instructions    Part 3  Basic Functions       3 1 Overview of the Interface  The Live Monitoring Layout    This section will cover everything you need to start monitoring your cameras and recording footage  It is worth taking  some time to experiment with the basic functions of the DVR  so that you understand the features and limitations of  your particular setup     First of all  here s what you ll see when you first turn your DVR on  and an explanation of what some of the icons  you ll see mean     System Status Available    time bar HOD capacity    Icon Description    j 1st live audio 1st playback    Locked Unlocked d   E MENS    channel audio channel  Audio channel Digital Digital ch  K udio channe igital zoom igital zoom HEN    HDD overwrite  unselected mode unselected    Timer  recording    3 2 Locking   Unlocking the DVR  KEYLOCK        To prevent unauthorised access to your DVR  the unit automatically locks itself after a short interval of inactivity  To  unlock the unit  it is necessary to enter your password  The time until the DVR locks can be adjusted in the SYSTEM  INFO submenu  It can be set to 30 seconds  1 minute  2 minutes or never  It is strongly suggested that  if the DVR is  in a non 
28. nd important step is to determine your PUBLIC IP ADDRESS  sometimes called a  WAN  Wide Area  Network  address  or    global IP address      You should already know the PRIVATE IP ADDRESS for the DVR  If you  don t  you may have to revisit steps 5 1 and 5 2     5 3 1 Port Forwarding    This is a setting in your router     it can be accessed via an Internet browser window if you enter the address for the  Default Gateway  Your router will open up a window and you need to go to the Port Fowarding page  sometimes  called Virtual Server      You need to forward port 85  or whichever value you entered in the PORT value in the DVR s networking menu  to  the IP address on your DVR     Tips and Tricks  Routers are third party hardware     and there are hundreds of them out there  Unfortunately  we  couldn t possibly provide a guide for every one of them  not even most  We ve got a networking tutorial on our  website that covers the most popular routers     you can check it out at www swannsecurity com  If your router is not  covered by this tutorial  then we suggest you check out www portfoward com     they ve got information for practically  every router ever made     5 3 2 Your PUBLIC IP ADDRESS    There are two simple ways to find out your PUBLIC IP ADDRESS  This value will be displayed somewhere in your  router s menu     it s just a matter of finding it  Again  check out www portfoward com for loads of information about  different router types     If you can t find it in your ro
29. need to set the DATE  amp  TIME  and then assign a PASSWORD for you  To do this  we need to use the infrared  remote control which came with the DVR     here   s a quick overview of the remote and what the assortment of buttons  on it do  Don t be intimidated by the mass of buttons     most of them operate in a very similar way to the remote  control on a DVD player or VCR  and many of them you ll probably never need to touch        2 1 Layout of the Infrared Remote Control  POWER  Turns the DVR and screen on and off   Press once to enter  power saving  mode  turning OFF the monitor  leaving the DVR  ON  Press and hold to turn OFF the DVR  If the DVR is recording  it will ask you to  confirm the shutdown procedure  Press once when DVR is OFF to turn it ON again     NUMERICAL PAD  0   9  Press to switch channel  much like a TV  They can also be used to enter DVR  password  In PTZ mode  used with the Goto key to access pre set options              IR LED     LDC adj     Adjust Screen Settings  W       SP  Press once to enter the LCD screen configuration menu  Changes made here will  POWER  DVR PC DVR    A affect viewing conditions on screen  but will not alter the way that the DVR records       C2  3  images  The screen icon above will be shown whilst in LCD Adjustment Mode         5 6   Menu  Enter the main menu  Press once to enter the menu  and once to exit the menu again  Whilst you are in a     1     4    8  C o  submenu  this button will take you back to the main menu    
30. now that already      First of all  we re going to need to find out some information about your network  Open your network properties  window  usually done by right clicking your network icon and choosing Properties   Have a hunt around until you find  your network and IP settings    They ll look something like this        You ll need to make a note of a couple of things    MM dread ees  specifically your       Adaress Type  Assigned by DHCP or  Manually Assigned    IP Address     NOTE  This is your PRIVATE IP ADDRESS  as ee  distinct from your PUBLIC IP ADDRESS  which we ll      discover later  You ll need to know both     Subnet Mask   Default gateway     EXAMPLE    Then  open the Details window   Here  grab your     DNS Servers     There might be a few DNS servers  just grab the top two  if there are more     If you   re having trouble with this step  again we suggest  talking to the nearest available computer tech person   most likely the most convenient geek student child   they ll know how to find this information  Alternatively  the  people who installed your computer system will know all  this information  or at least how to get it         Once you ve got this information  we can go on to the  next step     EXAMPLE    DVR4 5500    Operating Instructions    5 2 Configuring the DVR    Once your DVR is connected to your network using a standard Ethernet cable  a cat5 or higher cable      it plugs into  the port on the back of the DVR and runs to the router  or to a netwo
31. ns  and boot display of your DVR remotely   Status List   Click to view all events and recording logs  search the recorded  Playback footage by date  or playback the recordings     6 2 5 The Record Settings Window          Access this window by clicking the Record Settings icon EA in the Miscellaneous Control window        emos  egt m LL E NN D d  D Hess C Hi T a Toa Peer E      Dee  Ped o  e m       D le I mM l m       o     a oe Y     m  J T7608 1o NM E  s  m    LE     i  m        pee   i                 Laj    r      Using the Record Settings window  accessed through the Miscellaneous Tools window  you can set     The Recording Mode  such as Motion Detection or Timer Recording    The Recording Schedule for both Motion Detection and Timer Recording    Turn Hard Drive Overwriting on or off    Enable the Manual Override function to record constantly    Note  As the Video Viewer software is configured to allow you to access several types of DVR  you might notice    settings  such as    Alarm    setting or    Record Path    table above  which are inapplicable to this DVR  Don   t worry too  much about them  however they are set  they won   t interfere with the functioning of this DVR     20    DVR4 5500    Operating Instructions       6 2 6 Playing Back Footage    Access this window by clicking the Status List   Playback icon aL in the Miscellaneous Settings window  and    d either the Record or Backup tab     E    in d il  ij LEE  IR a l   TE BEI TT  Wm BE I E  IN  TNI  i  i T
32. o the GNU General Public License     GPL     or the GNU  Lesser Public Licence     LGPL         The GPL Code used in this product is released without warranty and is subject  to the copyright of the corresponding author  Further source codes which are  subject to the GPL licenses  are available upon request     We are pleased to provide our modifications to the Linux Kernel  as well as a  few new commands  and some tools to get you into the code  The codes are  provided on the FTP site  and please download them from the following site or  you can refer to your distributor    ftp   ftp dvrtw com tw GPL AV074     Disclaimer    We reserve the right to revise or remove any content in this manual at any time  We do not warrant or assume  any legal liability or responsibility for the accuracy  completeness  or usefulness of this manual  For the actual  display  amp  operation  please refer to your DVR in hand  The content of this manual is subject to change without  notice  The product  amp  company names mentioned herein may be the registered trademarks or tradenames of  their respective owners     DVR4 5500    Operating Instructions                                                                                                                                                                                     Introduction    Congratulations on your purchase of this Swann DVR4 5500    LCD Digital Video Recorder  This stand alone unit is  highly adaptable  and more than capable of 
33. p E VEN T EEER vere Sn phai p ESTEE nee 25   Appendix 4  Removing the DVR  Module  iste ted s beaten vokequs ade Quo ex Rak ne A nese RUT un ore ori Ret oup estere s a 25   Appendix 5  Replacing the SATA HDD ascesa orent re erre Vr Rr ek Ehre t nee npn exuta rt ada x PA e ed EAE YR 25   Warranty Terms  amp  Condlllons      oret E RE exo va e ee ie RUN PA E eee ew ere anes pao P at eens 26    DVR4 5500    Operating Instructions    Part 1  Setting up the DVR Hardware       1 1 Layout of Digital Video Recorder  DVR     Al Ah P  PATA    oUM  T   LPs a     Ly  n  iLGD ilaniiar  a Birakals     AC POWER  Using the supplied power lead  connect this to a wall socket  using an extension lead if required  Uses  IEC13 14 connectors  this is the same plug that most desktop computers use      VGA PORT  For the DVR to be connected to the LCD screen  A small VGA cable runs from the back of the LCD  screen  this should be plugged into the VGA connector     LAN  Used to connect the DVR to a local area network  Use a standard networking cable if your network is  connected to a multi port router or network switch hub  Use a cross over cable to connect the unit directly to a  computer  It uses standard Ethernet  cat5 or higher  networking cables  not included      AUDIO IN  Connect to an active audio source  either built into a camera or a separate device  Requires a  line level   signal  connects using a standard RCA connector     VIDEO IN  Connect your cameras to these inputs  in the order you 
34. ply with the requirements of the  European law on the Restriction of Hazardous Substances  RoHS  directive  which means  our manufacture processes and products are strictly    lead free    and without the hazardous  substances cited in the directive     The crossed out wheeled bin mark symbolizes that within the European Union the product  must be collected separately at the product end of life  This applies to your product and any  peripherals marked with this symbol  Do not dispose of these products as unsorted  municipal waste  Contact your local dealer for procedures for recycling this equipment        C     This apparatus is manufactured to comply with the radio interference requirements     MPEG4 Licensing    THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR  THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR  i  ENCODING VIDEO IN  COMPLIANCE WITH THE MPEG 4 VISUAL STANDARD     MPEG 4 VIDEO     AND OR  ii  DECODING MPEG 4  VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL  ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE  MPEG 4 VIDEO  NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE  ADDITIONAL  INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES  AND LICENSING MAY BE OBTAINED FROM MPEG LA  LLC  SEE HTTP   WWW MPEGLA COM     GPL Licensing       This product contains codes which are developed by Third Party Companies  and which are subject t
35. providing a simple security solution for both home and business security    needs     A high resolution  in built LCD display as well as networking features makes this unit entirely self sufficient  and does  not require attachment to a television  external monitor or computer     This DVR is capable of simultaneously monitoring and recording up to four separate video sources simultaneously   However  if you have fewer cameras  this will not interfere with the operation of the DVR in any way     OOOO EDEN      The default keylock code for the DVR is    0000     four zeros    The default username for remote access  via LAN or Internet  is    admin      The default password for remote access  via LAN or Internet  is    admin        To prevent unauthorised access to your system   it is strongly suggested that these passwords be changed as soon as possible   See the relevant sections for information on how to change your passwords     DVR4 5500    Operating Instructions    MANUAL CONTENTS    Part 1  Setting up the DVR Hardware                                eeeeeeee eese nennen nnn 5  te ele AV OUR Ue i MR LEE 5  1 2 Connecting Cameras To the  DVEL cio iniiaiee o t bd pe Ion EXE RARE bens cel God Doc EAR s 5  ES  Co Were pee T                                                           5  t4 Connecting Powerto the DVEUi s voe tunch E EXRK neoni cap aE EE Unc EYE kates eM OE PRA adari ES RD 5   Part 2  Configuring the DVR Software    6  21 Cayoutorthe IR Remol TC PTT EDI  cc UR 6  2
36. r DVR via the Network or Internet                  esses 18  6 2 Using the Video Viewer Software                     sssssssssssssssssssssssssessee senem senem sese nnne ens 18   SESS MB otal aor can RR RETE ORT Pn E E T COME CHORD BEIC RPOP PEE NROR 18  62 2 COMMECING to our D VT  citesti Sem PR Ut E E e BEC Het OU E UN MH PASA Use UR ERIS 18  6 2 3 Using the Video Viewer Interface                ccccece cece cece eee eee eee eee eee cesta seas ea eeeeeeaes 19  6 2 4 The Miscellaneous Control WindOW                ccece eee ee ee eee eee teen e eee ee teeta eee eeeeaeeeeees 200  6 2 5  The Record Settings WINdOW sri secesii T TIO Exe noes Fe Uxor ER eU Sor Sex eI evened ERES Dis 200  6 2 6  Playing BaGk F OO OC wi   aut cies ter eRE MED Ebr ec enc hasta aren en een pp M eres 211  6 2 7 Backing up Footage via the Network              20    cece cece eee ee eee ee teeta eee eeeeeeeeeeaeeaeaes 211  6 3 Accessing the DVR without Video Viewel                   ccccece eee e ee eee eee eee eee eee eene 222  6 3 1  Via Interbet EXDIOFG iin Locos reser qe or EE BERE SS Fox Ste uxt ne tas agen uper eer aU dg s 222  Re pr QUICK gH c                               n 23   Appendices   Appendix 1  Technical Specifications  uve estates erro CERE EX a EFE A kem a E IR HM FEMA RET ARIS qM EAM  24   Appendix 2  Compatible USB Flash Drive List   ueri ie dan auper xt FrRR FEE FE E TK APER cure HERE tela bved SN E Lee ar vs 24   Appendix 3  Gompatible SATA HDD EISE    ius eoe no ure roter ae ER 
37. r Playback  The playback controls operate in much the same way as a DVD or VCR remote  Basically     FF  Fast Forward  Press once to go at 4x speed forward  twice to get 8x  and so on up to 32x   HEW  Rewind  Press once to go at 4x in reverse  twice for 8x and so on  again up to 32x   PAUSE Press once to pause the playback   Whilst paused  you can use the FF button to advance one frame at a time  and the REW button  to go one frame back     STOP Ends playback mode   will take you back to the live monitoring screen    SLOW Press once to get 1 4x speed  twice to go to 1 8  If you want to go slower  we suggest using the  frame advance  PAUSE  button    AUDIO Switches between live sound  recorded sound and no sound     To end playback and return to the live monitoring screen  just hit STOP     3 5 Upgrading Firmware    We are constantly trying to improve our products  upgrading their features  functionality and compatibility with other  devices  To achieve this end  from time to time we release a new copy of the firmware for this DVR  Firmware is  something in between hardware and software  hence the name   and basically acts as a series of instructions for the  DVR that tells it how to run itself     To upgrade the firmware to the latest version  you ll need a USB flash drive  Format this to be FAT32 by right clicking  itin the My Computer window  and selecting Format  In the drop down menu  that let s you select what type of format  you d like to do  select FAT32  and hit Forma
38. rk switch  if the ports on the router are full   It is  strongly recommended that  unless you have experience in network creation and maintenance  that you use a DHCP  network  it is the easiest to set up and most robust over time  particularly when devices are added or removed from  the network         5 2 1 Network with Dynamic Host Configuration Protocol  DHCP     So  you have IP addresses assigned by the Dynamic Host via DCHP  the technical term for your router basically  handing out numbers as necessary  somewhat like the queue at the deli  and we ve got to tell the DVR about it     Open the DVR menu    Move down to ADVANCED CONFIG and select NETWORK    Set NETWORK TYPE to DHCP    You notice that you cannot change the settings for  P  GATEWAY  or NETMASK  This is normal     these    Bum       as we ll need it later  This is the PRIVATE ADDRESS OF THE DVR    5  Change the PRIMARY DNS SERVER and SECONDARY DNS SERVER addresses to the DNS server  addresses you noted down in 5 1    6  Change the PORT number to 0085   It s usually 0080 by default  but a lot of devices use port 80  We  change it to 85 to avoid conflicts with other things on the network      Exit the menu     the DVR is now configured to run on your network     5 2 2 Network with Static  or Manually Assigned  IP Addresses  STATIC IP        So     your network has static IP addresses     this means that we re going to need to assign an IP to the DVR  manually  This is tricky  and things can go wrong  We recommend
39. rom the submenu and press       This will open the DETECTION WINDOW  You can access settings for all four channels from here    Select which channels you d like motion detection enabled on  There are four options  OFF  LOW   MEDIUM and HIGH  The higher the setting  the less motion needs to occur in front of the camera to trigger  the recording on the DVR  It   s worth playing with this setting  particularly if the camera is monitoring  outdoors where wind and other environmental conditions could trigger the motion sensor  until you find the  settings that work for you    5  Scroll over to the AHEA SETUP option  and select with           PO MI             i ud      Whole Image  Use the left and right directional buttons to increase or decrease the number red squares that appear   The areas marked by red squares will not count for the purposes of detecting motion in the frame     You can select the whole window through to the very centre     motion detected outside this area will not  engage the record function  Hit the MENU button to go back to the DETECTION WINDOW     Centre of Image   Extreme Centre of Image    po o gt        4 5 Advanced System Information    The SYSTEM INFO submenu contains a few settings which you should only change if you are very familiar with the  operations of your DVR and a couple of items which you will need to set  Here   s a brief rundown of what   s what     PASSWORD  Allows you to change the password to access the DVR  see 2 3 for details     RE
40. secure location  that the auto lock feature be left ON        3 3 Recording    When the DVR is recording  it will display the recording icon  rt   If this icon does not appear when the DVR should  be recording  check that your recording settings are correct and that the connection between the DVR and the hard   drive is in place     There are two main ways that the DVR can be configured to record  The first is to record based on a programmed  schedule  this is referred to as TIMER RECORDING  The alternative  and often preferred method  is MOTION  RECORDING   n addition  both of these settings can be overridden by the option to manually start and stop  recordings     3 3 1 Timer Recording    To set the unit up for TIMER RECORDING   1  Open the menu     2  Select RECORD TIMER  It s next to the TIMER     icon    3  Then  using the arrow buttons  set the HECORD TIMER setting to ON   4  Whilst ON is highlighted  hit      This will open the Timer control window   5    Using the arrow buttons and the    button  you can select what hours per day  and which days per week   that the DVR will record for  The DVR will record at all times that you highlight     The timer icon  C will appear on screen whenever the TIMER RECORDING function triggers the DVR to record     DVR4 5500    Operating Instructions    3 3 2 Motion Recording    This is a little more complex than TIMER RECORDING  but has some distinct advantages  Basically  MOTION  RECORDING will allow you to configure the DVR to recor
41. security       OQ Swann    Advanced security made easy       19  All in One  Digital Video Recorder    VA l  a     JA M NM EN                DVR4 5500    Operating Instructions    CAUTION  RISK OF ELECTRIC SHOCK    CAUTION    To reduce the risk of electric shock  do not expose this apparatus to rain or moisture    Only operate this apparatus from the type of power source indicated on the label    The company shall not be liable for any damages arising out of any improper use   even if we have been advised of the possibility of such damages        FCC WARNING STATEMENT    This device complies with Part 15 of FCC Rules  Version  Operation is subject to the following two conditions  Firmware  1142 1039    1  This device may not cause harmful interference  and 1013 1026 0A 0000     2  This device must accept any interference received  including interference Video Viewer  0114  that may cause undesired operation       Graphic Symbol Explanation    The lightning flash with arrowhead symbol  within an equilateral triangle  is intended to alert  the user to the presence of uninsulated  dangerous voltage  within the product s enclosure  that may be of sufficient magnitude to constitute a risk of electric shock to persons     This exclamation point within an equilateral triangle is intended to alert the user to the  presence of important operating and maintenance  servicing  instructions in the literature  accompanying the appliance     All lead free products offered by the company com
42. t  In just a few seconds  your USB drive will be ready to use with the  DVR     You can find and download the most recent version of the firmware for this DVR from our website   www swann com au downloads  Grab it via the Internet using your PC  and pop it onto the USB flash drive  simply  click and drag  or copy and paste it there   Don t change the filename  we named it that way for a reason     Put the USB flash drive into the USB port located on the back of the DVR  right next to the video inputs  Now  grab  the DVR remote and     Press MENU    Navigate down to SYSTEM INFO    Select UPGRADE from the submenu    Move across to START  and press       When the popup window asks you to confirm this action  select YES and press          Wait until the DVR finishes processing the upgrade  It will reboot by itself to complete the upgrade   Remove the USB flash drive once this process is complete  Do not remove it until the DVR reboots   For a list of USB flash drives which are compatible with this DVR  see Appendix 2     oND sw po Io    10    DVR4 5500    Operating Instructions    Part 4  Advanced Operations       4 1 Quick Search    If you re hunting some specific footage and you know the date and time at which the DVR recorded it  the best option  might be to do a QUICKSEARCH for the event you want     Open the MENU and move down to the second page  Select the third submenu  called EVENT INFO   In this submenu  select QUICKSEARCH    Using the arrow buttons  select the date and 
43. te from the Internet  at www apple com quicktime   Open your QuickTime window    From the File menu  choose Open UHL in New Player      Key in the address of your DVR  see 6 1    Click OK    A popup window will appear  asking you for the username and password  both    admin    by default     The login may take a moment to process  When it does  you will be taken directly to the live view page     23    DVR4 5500    Operating Instructions    Appendix 1  Technical Specifications   LCD Panel   Size 18 95     measured across diagonal   Resolution WSXGA   1440 x 990 pixels   Aspect Ratio 16   10 Widescreen   Peak Brightness 300cd m   typical   Contrast Ratio 1000   1  typical   Response Time 5ms  Tr   Tf   typical   Viewing Angle 85 85 80 80  CR 2 10   Scaling and Zooming Engine  Colour Temperature Adjustment  On Screen OSD Function  Viewing Aspect Ratio   IR Control  RCU    Built in Speaker 1 x 1 watt  D Sub Input 1 x VGA  15 pin     16   10 Full Frame Widescreen    Video System NTSC   PAL  automatic detection   Video Compression Algorithm H 264   Video Input 4 x composite video signal  1 Vp p 75O BNC   Audio Input 1 x RCA    KOA  LCD Display Mode Default   Normal   Full  selectable   Maximum Recording Rate  Frame  720 x 480 px at 30 IPS  NTSC  or 720 x 576 px at 25  PAL   Maximum Recording Rate  CIF  352 x 240 px at 120 IPS  NTSC  or 352 x 288 px at 100 IPS  PAL     Multilingual OSD YES    a a ee      Hard Drive Storage Capacit 1 x SATA HDD  up to 1TB        us    lt    BU   lt 
44. tection settings  and programming your schedule into the DETECTION TIMEH window  you will be able to  configure the system so that your hard drive space will last weeks to months at a time     By combining the RECORD TIMER with the DETECTION TIMER  you can create a customised recording criteria that  will suit whatever requirements your situation requires  For example  if you want to use the DVR to monitor a  warehouse after business hours  you could easily configure the DVR to not record during the day  and then to record  on motion at night  Alternatively  say you are monitoring a convenience store during busy hours to record incidents  for use as evidence at a later date  You could configure the system to automatically record at whatever times these  incidents are likely to occur     or even the whole time your store is open  There is no limit to how autonomously the  system can run  leaving you free to concentrate on the important things     IMPORTANT  If the hard drive is about to run out of space  the DVR will automatically start recording over  previous footage  It will not tell you about this     it is an automatic function to ensure the DVR can record new  events as they occur  If you want to keep an eye on the remaining space  it is always listed in the upper right  corner of the screen  The DVR will overwrite the oldest footage first     that is  the earliest recorded events will  be deleted  in 8GB chunks at a time  to make room for new events to be recorded     D
45. time you would like to see an event from    Don t worry about the SEARCH HDD option     this doesn t apply to this model  as it only has one HDD   Select START    If there was an event recorded at this time  you will be taken directly to it     QD Oo    4 2 Setting the Recording Settings       4 2 1 Basic Settings  To change the basic recording settings  being the quality and size of the recorded video      Open the MENU    Find the RECORD SETTINGS in the QUICK STAHT menu    You ll have the options to change the IMAGE SIZE  QUALITY and IMAGES PER SECOND   Set these as you require     Pe co Des    There are many different recording options available and the ones that are right for you will depend on a number of  factors  Here is a very quick guide to selecting the video settings that are right for you     First  select your IMAGE SIZE  There are two options available     FRAME  Each image is stored as its own  discreet image  This option gives better quality at the expense  of a higher size   CIF  Stands for Composite Image Frame  CIF results in a lower quality image per frame  but    maintains a high standard of quality when viewed in motion  When in C F MODE  the IPS can be  set much higher     this is useful for multi camera recording     There are four settings available for QUALIT Y     NORMAL  The lowest quality available  but takes up the least space   HIGH  Better than NORMAL  not as good as BEST   BEST  Better than HIGH  but not SUPER BEST     SUPER BEST  A very detai
46. uter  or just don   t want to go there  you can log onto a website such as  www whatismyip com  This will tell you instantly  Just be sure to visit this website from a computer on the same  network as your DVH     IMPORTANT  Static versus Dynamic IP Addresses    Most Internet plans come with a  dynamic IP address   If your Internet service provider uses dynamic IP addresses  for your plan  this means that your IP may change over time  and it will definitely change if you disconnect and  reconnect to the Internet  This can make keeping track of your PUBLIC IP ADDRESS difficult  because it will keep on  changing     There are two solutions to this problem   1  Geta fixed IP address  You can talk to your ISP about this     it ll cost a little extra  but will save any hassles   2  Use areferencing service such as Dynamic DNS  www dyndns com   Dynamic DNS will keep track of your  dynamic IP address as it changes  and let you create your own domain name so you ll always have access  to it     and it s a free service  We often recommend this service to DVR owners who have a dynamic IP  address     You ll need to contact your Internet service provider to find out what sort of IP address they provide for with your  Internet plan  or to change your IP type from dynamic to static     17    DVR4 5500    Operating Instructions       Part 6  Remotely accessing your DVR    There are a few methods available for you to access your DVR remotely or via your local network  ranging from using  th
47. verhear any audio the system is  recording live   No audio icon displayed  Audio is recorded  but not heard in the live window     Zoom  Increase Decrease Digital Zoom  Enlarges the image on the selected channel  Will not operate when the viewing mode  is set to  default   Will not change what the camera sees and records  just enlarges the  displayed image     Additional Buttons    You might notice that there are several buttons on the remote not discussed here  This  is not an omission on the part of the manual  but a function of the DVR remote  The  remote control is designed to function with several DVR models  As such  the remote  does have buttons which do not directly relate to your DVR  Don t worry about these  buttons     they will not do anything when pressed     DVR4 5500    Operating Instructions    2 2 Setting the Date and Time 7    Once you have powered on the DVR for the first time  and it has finished initialising  we can now set the DATE AND  TIME  To do this     1  Press the MENU button    2  You may be asked for your password  The default password is    0000     This can be entered by using the  numerical keypad  or by using the up and down keys to select  0  and pressing     four times    3  Using the up and down arrows  navigate to the DATE settings on the first page of the main menu    4  Use the left and right arrows to select the attribute you want to change  and the up and down arrows to  change their value  In this way  update the date and time settin
48. would like to see them when you monitor multiple  channels  input 1 is shown in the top left of the screen in multi view mode  and 4 in the bottom right   You can  if  required  send video signals into these inputs from any compatible video device     USB  Can be connected to a USB mass storage device  such as a USB flash drive   You can easily backup recorded  images directly to the USB device without connecting the DVR to a computer  Also  you can use a USB device to  update the firmware for the DVR     NOTE  The USB flash drive must be formatted with a    FAT32    file structure  See 4  Upgrading Firmware for  more information on how to do this     1 2 Connecting Cameras to the DVR    The DVR will automatically detect what sort of cameras you have attached to it when it is turned on  Thus  it is  important that all cameras are attached correctly before the DVR is turned on  To attach your cameras correctly     1  Place your cameras in the desired locations    2  Ensure that your cameras are supplied power  using the correct power supplies    3  Attach the video cable from the camera to the DVR  The cameras will have either an RCA or coaxial cable   and a BNC connector  To use the BNC connector correctly  push into the video input and twist to lock into  position  If your cameras have an RCA connector  use an RCA to BNC adaptor    4  Ifthe camera is a model which monitors audio  attach the audio cable to the RCA connector marked    Audio  IN      NOTE  The DVR has only one 
    
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