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Smart Technologies V280 Whiteboard Accessories User Manual

1. sss 7 Other ACC6eSSOLIGS ce u acce aa auqa Das 7 2 INTRODUCING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Introduction Your SMART product is a wall mounted pen only front projection interactive whiteboard It enables you to do everything that you can do at your computer open and close applications scroll through files conference with others create new documents or edit existing ones visit websites play video clips and more by touching the screen with the included pen When you connect your interactive whiteboard to a computer and a projector your computer image displays on the screen You can write over any application in digital ink and then save these notes to a SMART Notebook file for future reference and distribution Your SMART Board V280 interactive whiteboard is a high speed USB 2 0 bus powered device with no external power supply Since USB is the primary connectivity mode your interactive whiteboard receives power from the computer via the included 16 5 m high speed USB 2 0 cable There s no power switch on your interactive whiteboard It s always running when your computer is turned on Features Your SMART Board V280 interactive whiteboard is durable and reliable It features a rugged hardened writing surface a damage resistant pen and SMART s proprietary Digital Vision Touch technology Your interactive whiteboard measures 77 diagonally and has a 4 3 aspect
2. 41 Instaling SMART Notebook Software SMART Notebook software enables you to capture and save your notes to a SMART Notebook file or to write directly into any Ink Aware application The full capabilities of SMART Notebook include SMART Board Tools and a wide range of digital content IMPORTANT Before you install SMART Notebook software from the included CD remove all versions of SMART Board software or SMART Notebook software installed on your computer and then restart it If you don t know how to remove software ask your system administrator Don t remove the Gallery if you want to keep your existing Gallery content To fully install SMART Notebook you must obtain a product key to activate your software Complete the following steps to obtain a product key 1 In your computer s Web browser browse to http smarttech com nb10productkey 2 Type your SMART Board V280 interactive whiteboard s serial number choose your organization type and then press Continue NOTE To determine your interactive whiteboard s serial number see page 61 3 Complete the customer information form SMART e mails you a product key If you have more than one SMART hardware product you don t need to complete this procedure for each of your products Activate each copy of SMART Notebook in your organization with the same product key 31 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Complete the fo
3. sse 30 Clicking Writing Erasing and More with the Floating Tools Toolbar 32 Clicking Mouse Mode sse memes 33 uere 33 irt EET 34 Using the On Screen Keyboard to Add 34 Customizing the Floating Tools 35 Capturing Your Notes and Creating Presentations with SMART Notebook 36 Capturing Your Notes and 5 36 Creating Managing and Presenting SMART Notebook Files 37 SILHCNE e O 37 Maximizing the Screen s Viewing 38 Converting Your Handwriting to Text 38 Recording and Playing Videos Sharing Applications and Enhancing Your Presentalions uuu l la er ret ovre x PER e ERE dux vases 39 Recorder ge 39 Video Player cr eene ri see Ra eu n M e ER 39 To obtain a product key 30 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Instant Conferencing Using SMART Bridgit Software 39 Other SMART Tools nen eene rennen 39 Writing and Drawing Directly into Software Applications 40 Where to Find More
4. SERT Bons PLEASE THINK BEFORE YOU PRINT SMART Board V280 Interactive Whiteboard Installation and User s Guide Extraordinary made simple SMART Product Registration If you register your SMART product we ll notify you of new features and software upgrades Register online at www smarttech com registration Keep the following information available in case you need to contact SMART Technical Support Serial Number Date of Purchase FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark Notice SMART Board DVIT AirLiner SMART Bridgit smarttech and the SMART logo are trademarks of SMART Technologies ULC in the U S and or other countries Windows Microsoft Excel PowerPoint Windows Media Visio and OneNote are either registered trademarks or trademarks of Mi
5. 44 Preventing Damage to Your SMART Board V280 Interactive Whiteboard s Writing Surface 45 Cleaning Your Interactive Whiteboard see 45 General Troubleshooting uu ua ie 47 Adjusting the Projected Image a 47 Resetting Your Interactive 48 Troubleshooting TIPS III li sa Rn eee Blei 48 Transporting Your Interactive 60 Contacting SMART Technical 61 44 MAINTENANCE AND TROUBLESHOOTING Tips for Trouble Free Performance Ensure that you connect your SMART Board V280 interactive whiteboard to a high speed USB 2 0 computer interface that s recognized by the operating system and isn t being used by another application Make sure that you regularly install a fresh battery in each pen Rechargeable batteries are acceptable When less than one hour of battery life remains the pen s LED light turns red With normal use expect each battery to last approximately seven weeks You received two new batteries with your SMART Board V280 interactive whiteboard Replace the pen tip cone and nib when they wear out If a pen nib is worn down too far you might not be able t
6. Right foot C Left upright D Right upright E Bottom cross bar F Two vertical frame parts G Bottom frame part H Top frame part J One year limited product warranty document Multi lingual product warnings document Textless installation instructions not shown You also received a hardware kit containing the following smaller parts Sixteen 1 1 2 3 8 cm button head screws with split washers K Center interactive whiteboard support bracket L Five 1 2 1 3 cm button head screws with split washers M Right interactive whiteboard support bracket N Leftinteractive whiteboard support bracket P Four carriage bolts Q Four locking nuts R Two security brackets S 5 32 4 mm hex key To mount your interactive whiteboard on an FSV280 floor stand 69 MOUNTING YOUR INTERACTIVE WHITEBOARD ON A FLOOR STAND Other Tools and Parts Required To mount your SMART Board interactive whiteboard on a floor stand you ll also need the following tools and parts which aren t included with your floor stand a Phillips No 2 screwdriver 7 16 11 mm wrench three small thread forming screws included with your SMART Board V280 interactive whiteboard NOTE You ll need the help of another person to mount your interactive whitebo
7. u 24 Matching Your Computer s Resolution to Your Projector s Resolution 24 Installing SMART Product Drivers 25 Orienting Your Interactive 26 Using the Interactive Whiteboard Pen as a 28 22 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Overview Your SMART Board V280 interactive whiteboard s high speed USB 2 0 interface enables you to connect your interactive whiteboard to your computer Because the included USB 2 0 cable provides both a digital signal and power from your computer to your interactive whiteboard you don t require an additional power supply CAUTION Foroperating safety and to avoid damage to your SMART Board interactive whiteboard use only the included high speed USB 2 0 cable that came with your interactive whiteboard to connect it to a computer that has a high speed USB 2 0 compliant port and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CAS UL 60950 Use only the included high speed USB 2 0 cable to connect your SMART Board V280 interactive whiteboard to your computer IMPORTANT Laptop computers operating in battery mode might not provide sufficient power to run your interactive whiteboard reliably If
8. Plug your laptop computer into an AC power receptacle to run your interactive whiteboard Be aware that connecting a webcam to your computer might prevent your SMART Board V280 interactive whiteboard from operating reliably iv IMPORTANT INFORMATION Connect an external power supply not included to your SMART Board V280 interactive whiteboard when using a bus powered hub such as the SMART Active USB Extension Cable with your product The external power supply when required must meet the Limited Power Source LPS requirements of CSA UL IEC EN 60950 1 Before your clean your interactive whiteboard shut down or disconnect the connected computer If your SMART Board interactive whiteboard requires replacement parts make sure that the service technician uses replacement parts specified by SMART Technologies Be aware that Kensington locks aren t designed to be a solid protection measure because the lock can be torn out However potential thieves might be reluctant to try to sell a product with a broken Kensington lock hole which would readily identify it as a stolen item Contents Important Information u r a a i Safety Warnings and Cautions ens i Other Precautions eee ili Introducing Your SMART Board V280 Interactive Whiteboard 1 Introduction enne ennemi nnn
9. for example Intel ICH8 Family USB2 Enhanced Host Controller your computer is high speed USB 2 0 compliant 51 Symptoms You see a message telling you that your interactive whiteboard requires a high speed USB 2 0 compliant computer continued Cause The included USB cable isn t connected to a high speed USB 2 0 compliant port on your computer On some computers the front USB ports aren t high speed USB 2 0 compliant MAINTENANCE AND TROUBLESHOOTING Solution Try a different USB port You see a message telling you that a connected device could operate faster If you click this message another message instructs you to connect your interactive whiteboard to a USB 2 0 compliant port There are too many devices connected to your computer As a result your operating system must use a non enhanced controller to connect your interactive whiteboard Disconnect the additional USB devices to ensure that your interactive whiteboard connects to an enhanced host controller IMPORTANT Your SMART Board V280 interactive whiteboard does not support webcams connected to your computer Either your interactive whiteboard or the webcam will not function reliably The included USB cable isn t connected to a high speed USB 2 0 compliant port on your computer On some computers the front USB ports aren t high speed USB 2 0 compliant Try a different USB port The SMART Bo
10. ratio A pen tray spans the width of the product Feature Highlights DViT Technology Two digital cameras located in each corner of the upper valance track the position of the reflective tip of the pen as it moves across the display surface Pens Each interactive whiteboard pen provides an intuitive tip switch interface for power management These battery operated pens function equally well for adults and children of all ages and are designed to withstand the rigors of daily use Durable Surface The hard laminate surface is puncture resistant and optimized for projection Kensington Lock Feature This security feature enables you to lock your interactive whiteboard with a security cable to help safeguard it from theft 3 INTRODUCING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD How Does Your SMART Board Interactive Whiteboard Work Your SMART Board interactive whiteboard and pen function as input devices for your computer just like a mouse enabling you to work in any application available on your connected computer from your interactive whiteboard s screen When you connect your interactive whiteboard to a computer running SMART product drivers the following actions occur The computer runs an application and then sends the image to your projector Your projector casts the image onto your interactive whiteboard Your interactive whiteboard acts both as your computer s monitor and its input devices i e mo
11. 11 for the recommended mounting height for other users 14 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD 4 Using the mounting bracket as a template mark the location of the five mounting holes on the wall 5 Use the Phillips No 2 screwdriver to secure an included self tapping wall anchor at each mark m NOTE Don t use a hammer to tap these anchors into the wall If you find it impossible to screw an anchor flush with the wall you might have encountered a stud If this is the case you don t need to use an anchor in this location The stud will provide adequate support for the screw that secures the bracket to the wall NOTES Fora concrete wall drill holes at the marks and insert concrete anchors not included into the holes f necessary stand on a stepladder so that you re able to secure the wall anchors flush with the wall 6 Using the screwdriver secure the wall mounting bracket to the self tapping wall anchors with five of the included long self tapping screws 7 With the help of another person hang your interactive whiteboard on the center of its wall mounting bracket To align your interactive whiteboard with your projector To complete your installation 15 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Aligning Your Interactive Whiteboard with Your Projector Optional If your proje
12. 2 FOALUICS 2 How Does Your SMART Board Interactive Whiteboard Work 3 Minimum Computer Requirements 4 Contents of Your SMART Board Interactive Whiteboard Shipping Box 4 Standard Replaceable Parts sss 7 Other ACCOSSOFIOS u u poids pi ttu it a YR RR ERRARE c Edu oodd 7 Installing and Securing Your SMART Board V280 Interactive Whiteboard 9 Environmental Requirements 10 Installing Your SMART Board V280 Interactive Whiteboard 11 Securing Your Interactive Whiteboard with a Kensington Lock 19 Connecting Your Interactive Whiteboard to a 21 e 22 Connecting the USB Cable a a 22 Configuring Your Computer Settings 24 Installing SMART Product Drivers e 25 Orienting Your Interactive 26 Using the Interactive Whiteboard Pen as a 28 vi CONTENTS Getting Started with SMART Notebook 29 Installing SMART Notebook Software ssssssee 30 Clicking Writing Erasing a
13. USB 2 0 cable provides power to your SMART Board interactive whiteboard from your Windows computer Pens Two LEDs embedded in the tip of each battery powered pen enable your interactive whiteboard s cameras to track the pen tip as it moves across the screen surface SMART Board Interactive Whiteboard Wall Mounting Kit A 32 81 3 cm wall mounting bracket comes with five screws and drywall anchors enabling you to wall mount your interactive whiteboard simply and securely Pen Nibs and Tips Your interactive whiteboard comes with four replacement pen nibs and tips NOTE You can also replace the detachable valance and the USB hub Additionally you can replace your interactive whiteboard s cameras without special tools Contact your authorized SMARI reseller to order these field replaceable units Other Accessories Contact your authorized SMART reseller to order any of the following accessory parts Floor Stand You can also mount your SMART Board V280 interactive whiteboard on a height adjustable floor stand To learn more about the FSV280 floor stand see Appendix C on page 67 USB Extender Cables If you wish to extend the length of the included 16 5 m USB cable between your interactive whiteboard and your computer the SMART Active USB Extension Cable can increase this distance by an extra 16 5 m to a maximum of 32 10 m See Appendix B on page 65 for more information INTRODUCING YOUR SMART BOARD V280 INTERACTIVE
14. WHITEBOARD Chapter 2 Installing and Securing Your SMART Board V280 Interactive Whiteboard In This Chapter Refer to these topics for information about wall mounting your SMART Board V280 interactive whiteboard Environmental Requirements 10 Installing Your SMART Board V280 Interactive Whiteboard 11 Before Installing Your Interactive 11 Recommended Heights for Wall Mounting 11 Tools Required nnne nnne 12 Wall Mounting Your Interactive Whiteboard 12 Aligning Your Interactive Whiteboard with Your Projector Optional 15 Completing Your Installation sssss 15 Preparing the Pens e cde t d n never dd Ve RE Lee Y ERROR 18 Securing Your Interactive Whiteboard with a Kensington Lock 19 10 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Environmental Requirements Before installing your SMART Board V280 interactive whiteboard review the following environmental requirements Environmental Parameter Requirement Operating temperature 41 F to 95 F 5 C to 35 C Storage temperature 40 F to 120 F 40 C to 50 C Humidity 5 80 relative
15. a graphic in a new SMART Notebook page which opens automatically 4 Select File Save to save your file 37 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Creating Managing and Presenting SMART Notebook Files If a SMART Notebook page isn t already open press the SMART Notebook button on the Floating Tools toolbar to open it or press the SMART Board icon J in the Windows notification area and then select Notebook SMART Notebook software enables you to write notes and draw and to import graphics text clip art and entire files from any other application into a SMART Notebook file The toolbar at the top of the page provides access to all the buttons that you need to help you work with your SMART Notebook files and includes many of the same buttons as the Floating Tools toolbar Go to the Undo the Open the Screen Draw a Recognized Previous Page Last Action Capture Toolbar Shape Go to the Redo the Open the Select a Pen Select the Magic Next Page Last Action Document or Highlighter Pen Tool Camera Add a Delete the Select a Select an New Page Selected Object Creative Pen Object s Line and Fill Color t T gt EB p O G X BR is I7 IN Z Z Z A t Open a SMART Show Hide the Opena Erase an Add Text to Notebook File Screen Shade Table Object Your File Save Present in Full Draw a Line Select an Object s Your File Screen Mode Select Tool Line Properties Pas
16. humidity non condensing Water and fluid Intended for indoor use resistance Don t pour or spray liquids directly on the electronic components Moderate dust Designed for pollution degree 1 P1 as per EN61558 1 Dust which is defined as No pollution or only dry non conductive pollution Refer to page 45 for detailed instructions on periodically cleaning your interactive whiteboard Electrostatic discharge ESD Designed to withstand electrostatic shock EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 15kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 8kV for direct contact discharge Conducted and EN55022 CISPR 22 Class B radiated emissions Flammability rating Electronics and connectors UL 94 VO USB enclosure hub plastics UL94 HB USB 2 0 cable UL VW 1 CSA FT4 Quality assembly USB cable IPC WHMA A 620 Class 2 workmanship standards for Requirements amp Acceptance for Cable amp Wire Harness Digital cameras IPC A 610 standards for Acceptability of Electronic Assemblies to Class 2 specifications Dedicated Service Electronic Parts 11 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Instaling Your SMART Board V280 Interactive Whiteboard Before Installing Your Interactive Whiteboard Before you install your SMART Board V280 interactive whi
17. line of sight from your interactive whiteboard s digital cameras to the tip of the pen Your computer is running too many applications Ensure that you secured your interactive whiteboard to the wall to hold it flat For more information see page 15 For more information about checking for surface curvature see document 135276 at www smarttech com support Close some open applications The USB power from your laptop computer or USB extender is too low to power your interactive whiteboard Connect your laptop or computer to an AC power receptacle OR Eliminate or substitute the USB extender OR Install a powered USB hub Your computer doesn t meet minimum specifications Upgrade your computer or replace it with a more powerful one For your interactive whiteboard s system requirements see document 121618 at www smarttech com support 54 MAINTENANCE AND TROUBLESHOOTING Symptoms Pen strokes or parts of letters are missing when you write quickly on your interactive whiteboard NOTE This issue doesn t occur when you use handwriting Cause Your interactive whiteboard s frame rate might be set too low Solution Increase your interactive whiteboard s frame rate To determine whether your interactive whiteboard s frame rate is set too low write the same word twice once slowly and once quickly If your strokes are complete in the slow version but no
18. or permanent markers on its surface Donotuse harsh chemicals or abrasive cleaners on your interactive whiteboard Your SMART Board interactive whiteboard is durable However take care to prevent damage to the screen and other parts of your product Don t touch the screen with sharp or pointed objects Don t leave adhesive tape on the writing surface for extended periods of time Don t set up and use your interactive whiteboard in an area with excessive levels of dust humidity or smoke Cleaning Your Interactive Whiteboard IMPORTANT Before you clean your interactive whiteboard shut down or disconnect the connected computer Toview dirt or streaks more easily set your projector to standby lamp off mode With proper care your SMART Board interactive whiteboard will provide years of trouble free service Follow these tips to keep your interactive whiteboard clean Toclean dust dirt and finger grease wipe the writing surface with a damp cloth or sponge Use mild soap if required lfinkis accidentally used on your interactive whiteboard remove the ink as soon as possible Ink becomes more difficult to remove the longer it stays on the display surface Cover ink stains with Sanford Expo Whiteboard Cleaner not low odor whiteboard cleaner and then rub the surface clean with paper towels 46 MAINTENANCE AND TROUBLESHOOTING g TIP When removing ink don t use Sanford Expo Dry Erase Boa
19. support 77 78 D damage preventing 45 Digital Vision Touch DViT technology 2 documentation 77 dust 10 45 E EIP regulations 74 electrostatic discharge 10 emissions 10 environmental compliance See hardware environmental compliance environmental requirements 10 European Union regulations 73 F flammability 10 Floating Tools customizing 35 floor stand 7 11 G general inquiries 78 80 INDEX hardware environmental compliance 73 74 humidity 10 45 inquiries 78 installation concrete wall 12 14 16 connect to computer 21 connect USB cable 22 location 11 pen battery 18 SMART product drivers 25 tools 12 installation height adults 11 children 11 K Kensington lock 17 19 L Limited Equipment Warranty 78 lithium ion batteries 74 M maintenance 43 Notebook Software See SMART Notebook software O online resources 41 online support 77 orientation 26 precision 27 P packaging 74 parts accessories 7 pens 7 install battery 18 LED indicator 18 nibs and tips 7 44 working with 28 projector adjusting image 47 aligning interactive whiteboard 15 resolution 24 standby mode 24 Q quality assembly 10 R registration 78 regulatory compliance See hardware environmental compliance replacement parts 7 floor stand 7 11 pen 7 USB 2 0 cable 7 USB extender cables 7 wall mounting kit 7 resetting your interactiv
20. the lock can be torn out However potential thieves might be reluctant to try to sell a product with a broken Kensington lock hole which would readily identify it as a stolen item In each of the three brackets under your interactive whiteboard s pen tray you ll find a lock slot that accommodates a security cable i p iN Lock Slot Locations Viewed from the Rear To secure your 1 Loop the security cable around a heavy or immovable object and then thread interactive whiteboard the lock end of the cable through the loop end of the cable 2 Insert the prong end of the lock into the lock slot following the instructions that came with your cable NOTE You might not be able to access the lock slots in the outside brackets from the side that is closest to the outside edge of your interactive whiteboard 20 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Chapter 3 Connecting Your Interactive Whiteboard to a Computer In This Chapter Refer to these topics for information about connecting your SMART Board V280 interactive whiteboard to a computer I 22 Connecting the USB 22 Configuring Your Computer Settings 24 Recommended Settings
21. the valance it will detach To prepare the pens 18 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Preparing the Pens Refer to the following procedure to prepare the included interactive whiteboard pens for use 1 Pull back the battery cover of each pen to open the battery compartment and then insert an AAA battery as illustrated 2 Press the tip switch on the nib of each pen with your finger to check that the pen is working properly The LED light beside each battery compartment illuminates green Place the pens on the pen tray fg NOTES Agreen LED light indicates that the pen is operating properly A red LED light indicates that less than one hour of battery operating time remains Ifthe pen s LED light doesn t illuminate when you press the tip switch on the nib see page 60 After you install your interactive whiteboard connect your digital projector to your computer by following the manufacturer s instructions included with your projector 19 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Securing Your Interactive Whiteboard with a Kensington Lock Secure your interactive whiteboard by attaching a security cable such as a Kensington cable and lock device not included to your interactive whiteboard and an immovable object IMPORTANT Kensington locks are not designed to be a solid protection measure because
22. whiteboard will be 66 167 7 cm N WARNING Two people are required to safely mount your SMART Board V280 interactive whiteboard on a wall or a floor stand because it might be too large for one person to safely maneuver alone When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands B NOTE When you mount your interactive whiteboard lower on the wall keep it high enough that furniture or other objects won t obstruct the projected image 12 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Tools Required To wall mount your interactive whiteboard you ll need the following tools which aren t included with your package aPhilips No 2 screwdriver NOTE All screws must be tightened by hand e a ruler or tape measure acarpenter s level apencil or other marking device astepladder Wall Mounting Your Interactive Whiteboard Follow this procedure to mount your SMART Board V280 interactive whiteboard on a framed wall surfaced with gypsum or drywall Some notes are provided for concrete wall installations al WARNING Failure to follow these instructions might result in personal injury and product damage CAUTIONS Do not lean your interactive whiteboard against a wall Your interactive whiteboard s frame and pen tray brackets are not designed
23. your interactive whiteboard receives enough power to function reliably Passive USB extension cables are not supported An active device includes circuitry for regenerating the USB signals The external power supply when required must meet the Limited Power Source LPS requirements of CSA UL IEC EN 60950 1 66 EXTENDING YOUR USB 2 0 CABLE This external power supply should meet the following specifications Specification Power Supply Parameter 5 0 V DC with 5 or better regulation 1 5 A of current typical draw 500 mA Connector 1 4 x 1 8 5 5 x 2 1 mm center positive coaxial connector International Support 120 240 VAC Input Certifications and Compliance of CSA UL IEC EN 60950 1 Limited Power Source LPS requirements 16 5 m 16 5 m gt IEn A power supply connects The 16 5 m passive A 16 5 m ss to the receptacle on the SMART USB 2 0 cable USB Extension Cable bottom of the USB hub included connects to your Part No USB XT at the back of your SMART Board V280 connects the USB 2 0 interactive whiteboard interactive whiteboard cable and your computer Extending the USB Connection Between Your Interactive Whiteboard and Your Computer Appendix C Mounting Your Interactive Whiteboard on a Floor Stand Before Mounting Your Interactive Whiteboard on a Floor Stand Before mounting your SMART B
24. 0 Other Applications In an Ink Aware application similar options to the Ink Layer menu appear in the application s own toolbar or as a floating toolbar Insert Your Handwriting Capture to as Text SMART Notebook Aware Tools x Settings SMART Aware Toolbar Insert Your Drawings as an Image Modify Ink Aware Settings 41 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Where to Find More Information The SMART Notebook Help Center contains links to a wide range of information including procedures concepts help with applications tool descriptions troubleshooting hints and more Access the Help Center from the SMART Board icon J in the Windows notification area For more resources visit http www2 smarttech com st en US Country and then select your country In the Support section of this site you ll find up to date product specific information including setup instructions and specifications This website s Training Center also has free learning resources hands on lessons and information on how to get more training 42 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Chapter 5 Maintenance and Troubleshooting In This Chapter Refer to these topics for information about maintaining and troubleshooting your SMART Board V280 interactive whiteboard Tips for Trouble Free Performance nnn 44 Safety Tips for Teachers a
25. ETTING STARTED WITH SMART NOTEBOOK SOFTWARE Capturing Your Notes and Creating Presentations with SMART Notebook Create engaging and interactive lesson activities and presentations with colorful clip art Adobe Flash objects graphics or text using SMART Notebook Capturing Your Notes and Drawings When you re finished writing capture your notes to a SMART Notebook page by selecting p Ca the camera icon in the Ink Layer menu The new SMART Notebook page opens automatically To view your captured image S select the unsaved SMART Notebook WO e notebook file from the taskbar Select File Save to save your notes The Digital Ink Layer for future reference NOTE You can change your Digital Ink Layer preferences by right clicking the Ink Layer and selecting Ink Layer Setting To display several options for capturing your notes and drawings to a SMART Notebook page press the Screen Capture Toolbar in Floating Tools To specify that you want the screen capture to appear on a new page select Capture to new page Area Capture Rectangle Freehand Capture Window Capture Full Screen Capture Capture to new page 1 Press the Area Capture button The Area Capture tool appears 2 Press on any corner of the area that you wish to capture and then drag the selection box with the pen until it surrounds the entire area 3 Liftthe pen from the screen The Area Capture tool captures your selection as
26. TENANCE AND TROUBLESHOOTING Symptoms Cause There isa smallredx The camera calibration on the SMART Board data is lost icon continued Solution Restore the back up camera data from the registry To restore the back up camera data 1 In the Windows notification area select the SMART Board icon H and then select Control Panel The SMART Notebook control panel opens Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens Select Default or Restore Camera Defaults to restore the camera data Close the SMART Board Diagnostics window and then close the SMART Notebook control panel NOTE The Connection Wizard enables the Restore Camera Defaults button if both cameras are detected but your interactive whiteboard isn t detected 59 MAINTENANCE AND TROUBLESHOOTING Symptoms There is a small red x on the SMART Board icon d continued Cause Solution Stop and then start SMART Board service To stop SMART Board service 1 In the Windows notification area select the SMART Board icon H and then select Control Panel The SMART Notebook control panel opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens 3 Select the Service menu and then select Stop 4 Close the SMART Board Diagnostics window and then close the SMART Noteb
27. al the Toolbar Move the Toolbar Shape Right Click SMART Keyboard SMART Notebook Software Undo More Customize the Toolbar fg NOTES You can move the Floating Tools toolbar lower down on your screen so that younger students can reach it You re unable to rotate this toolbar horizontally 33 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Clicking Mouse Mode When you first install SMART product drivers SMART Notebook defaults to left click or mouse mode which is represented by the Left Click button on the Floating Tools toolbar When you press this button with a pen SMART Notebook interprets your pen presses on your interactive whiteboard screen as left mouse clicks and movements Press or double press application icons on your interactive whiteboard s screen to select and open files Press the Right Click button on the toolbar to make your next pen press on your interactive whiteboard screen a right click Writing Press the Pen button on the Floating Tools toolbar and then write on the screen with a pen to begin writing in digital ink When you press the Pen button or any other writing or drawing tool a border appears around your desktop and a menu becomes available in the upper right hand corner This border indicates that the Ink Layer is in place and that you can now write on your desktop in the same way that you would write on a transparent sheet NOTE If the Ink Layer doesn t appear when you
28. ard icon L doesn t appear in the Windows notification area SMART Board Tools aren t running Start SMART Board Tools To start SMART Board Tools Select Start gt All Programs gt SMART Technologies gt SMART product drivers gt SMART Board Tools SMART product drivers aren t installed Install SMART product drivers on your computer For details about installing SMART product drivers see page 25 52 Symptoms The orientation procedure stops at the first point and won t proceed to the next point Cause The projected image doesn t completely fill the writing surface of your interactive whiteboard SMART product drivers orientation software is optimized for the field of view of each camera when the projected image fills the entire writing surface If your projected image is too small the field of view of the cameras won t include the first orientation point Therefore the software won t detect your touch point and the orientation procedure stalls MAINTENANCE AND TROUBLESHOOTING Solution Move your projector away from your interactive whiteboard or adjust the projector s zoom feature so that the projected image fills the entire writing surface and then repeat the orientation procedure OR If you can t adjust the projected image to fill the entire writing surface of your interactive whiteboard perform the following steps 1 In the Windows notification a
29. ard on a floor stand 1 Hook the blunt end of each upright brace A into the left and right feet B and C and then guide the opposite hooked end of each brace A into the left and right uprights D and E as illustrated 2 Align each foot until it s perpendicular to its corresponding upright and then secure them with two 1 1 2 3 8 cm button head screws K Use the included hex key to tighten the screws 70 MOUNTING YOUR INTERACTIVE WHITEBOARD ON A FLOOR STAND 3 Secure the bottom cross bar F to the uprights D and E with two 1 1 2 3 8 cm button head screws K Use the included hex key to tighten the screws m NOTE The square holes on the uprights D and E must face outward 4 Secure both the vertical frame parts G to the bottom and top frame parts H and J with two 1 1 2 3 8 cm button head screws K as illustrated Ensure that the vertical frame parts G are on the outside of the frame assembly and that both the angled tabbed side of the top frame part J and the center hole on the bottom frame part H face outward Use the included hex key to tighten the screws 5 Secure your interactive whiteboard support bracket L to the center of the bottom frame part H with a 1 2 1 3 cm button head screw M as illustrated Use the included hex key to tighten the screws 6 With the help of another person fit this frame between the uprights of t
30. crosoft Corporation in the U S and or other countries Kensington is a trademark of the Kensington Computer Products Group KTG Adobe Acrobat and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Phillips is a registered trademark of Phillips Screw Company Sanford and Expo are registered U S trademarks of SANFORD or its Affiliates All other third party product and company names may be the trademarks of their respective owners Copyright Notice 2008 2009 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Portions of the software that ships with this product are copyrighted by Intel Corporation Portions of the software that ships with this product are copyrighted by ParaGraph a business unit of Vadem Patent No US5448263 US6141000 US6320597 US6326954 US6337681 US6540366 US6741267 US6747636 US6803906 US6919880 US6947032 US6954197 US7151533 US7184030 US7236162 US7283126 US7289113 US7499033 CA2058219 CA2252302 EP1297488 DE60124549 CN1310126 ES2279823 and ZL0181236 0 Other patents pending 09 2009 Important Informatio
31. ctor is installed in a fixed location align your interactive whiteboard to the projected image before you secure the L shaped tabs 1 Install or position your projector on a projector platform or stand if necessary and then turn it on and point the lens of your projector at the center of your interactive whiteboard s screen 2 Make fine adjustments to the image size level and focus of the projected image according to your projector manufacturer s instructions 3 Slide your interactive whiteboard sideways on its bracket to align it with the projected image 4 Repeat steps 2 and 3 until your interactive whiteboard is properly aligned A correctly aligned image fits squarely on your interactive whiteboard s screen Each side of the projected image should extend almost to the edge of the display surface Completing Your Installation Refer to the following procedure to finish installing your interactive whiteboard 1 Push your interactive whiteboard securely against the wall and then slide each L shaped tab backward until it contacts the wall NOTE Each of these tabs has an adjustment range of 1 2 1 5 cm to accommodate uneven wall surfaces 16 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD 2 Using the screwdriver secure each of the three tabs to its corresponding bracket with one of the included small thread forming sc
32. d y coordinates on the display surface Your computer s mouse driver interprets these coordinates and moves the pointer to the corresponding point on the projected image To open an application on your interactive whiteboard press the tip of the pen twice consecutively on the application s icon When you double press the pen to open an application it is the same as double clicking your mouse to open an application on your computer Similarly each time you single press on your interactive whiteboard s screen with the pen it is the same as a single left mouse click As you press the pen on your interactive whiteboard the LED indicator light in front of the battery compartment should illuminate green If this light is red the pen s battery charge is low and you should replace the battery If the applications that you re using don t respond to the touch of the pen check that the indicator light is illuminated If it doesn t illuminate apply more pressure If it still doesn t illuminate the pen s battery has no charge or isn t installed In either case you should install a fresh battery See see document 129600 at www smarttech com support for more information on troubleshooting your SMART Board V280 interactive whiteboard s pen Chapter 4 Getting Started with SMART Notebook Software In This Chapter Refer to these topics for information about getting started with SMART Notebook software Installing SMART Notebook Software
33. dd accessories to your computer including but not limited to an AirLiner wireless slate SMART Response interactive response system or a SMART Document Camera you must increase the processing power of your computer substantially SMART will not be held responsible or liable for any damage caused or loss suffered as a result of insufficient processing power Contents of Your SMART Board Interactive Whiteboard Shipping Box You ll find the following parts in your interactive whiteboard shipping box aSMART Board V280 interactive whiteboard aninteractive whiteboard valance 5 INTRODUCING YOUR SMART BOARD V280 three L shaped tabs a 32 81 3 cm wall mounting bracket eight self tapping wall anchors eight long self tapping screws three small thread forming screws a 16 5 m high speed USB 2 0 cable two battery operated pens INTERACTIVE WHITEBOARD a INTRODUCING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD two AAA alkaline batteries two software CDs four replacement pen nibs four replacement pen tips a limited warranty document a product registration card textless installation instructions 7 INTRODUCING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Standard Replaceable Parts Contact your authorized SMART reseller to purchase any of the following items SMART High Speed USB 2 0 Cable An included 16 5 m high speed
34. e pen when you touch the screen When you orient your interactive whiteboard ensure that it is away from ambient lighting caused by sunlight or incandescent pot lights Fluorescent lighting has no effect on your interactive whiteboard s orientation Ensure that your projector computer and SMART product drivers are running 1 At your computer click the SMART Board icon J in the notification area and then select Orient The Orientation screen opens 2 Pick up a pen from the pen tray 3 Beginning at the upper left corner of the screen touch the center of the target firmly with the tip of the pen until the target moves to the next point Try not to flick the pen when you lift it from the screen and make sure that the direction of the lift is at a right angle to the screen Press center of target and hold until the target moves Full Orientation Screen To change the orientation precision 27 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER B NOTE When you press the nib of the pen against your interactive whiteboard s screen the LED light on the pen illuminates Z Good Orientation Point Poor Orientation Point The pen touches the center of the target 4 Repeat step 3 until you arrive at the last point B NOTE If you re not satisfied with the precision of a particular point press the left arrow key on your computer s keyboard to repeat the orientation for that point 5 Atthe last point touch the c
35. e its correct spelling from the word object s drop down menu in the upper right hand corner NOTE This menu also offers you other options to modify objects including locking grouping flipping or cloning them You can also change the object s properties 39 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Recording and Playing Videos Sharing Applications and Enhancing Your Presentations To access tools to record and play videos share voice video and data over the Internet and enhance your interactive whiteboard presentations press the SMART Board icon J in the Windows notification area and then select one of the options outlined below Recorder Recorder enables you to make a video file of everything that you do on your interactive whiteboard Connect a microphone to record a narration of your actions and then play the recording on any computer with SMART Notebook Video Player or Windows Media Player installed Video Player Video Player enables you to write or draw over a frame of video and capture your notes to a SMART Notebook file Use this application to play video files stored on your computer or to view content from a camera VCR CD or DVD SMART Video Player is compatible with most video and document cameras Instant Conferencing Using SMART Bridgit Software SMART Bridgit software enables you to share applications and information on your desktop with anyone anywhere in the world Send a simple e mail invitatio
36. e whiteboard 48 resolution computer 24 47 projector 24 RoHS directive 73 81 INDEX S safeguarding your interactive whiteboard 19 serial number 61 shipping box ordering 60 SMART Board V280 interactive whiteboard clicking mouse mode 33 features 2 how it works 3 orienting 26 resetting 48 SMART Bridgit conferencing software 39 SMART Notebook software 2 3 30 capturing notes and drawings 36 converting handwriting to text 38 customizing Floating Tools 35 erasing digital ink 34 Floating Tools 32 full screen 38 getting started 29 importing graphics text files 37 Ink Aware applications 40 installing 25 online resources 41 other tools 39 presentations 36 side tabs 37 writing with digital ink 33 SMART technical support 77 smoke 45 specifications 63 support 77 78 T technical support 60 61 77 temperature operating 10 training 77 transporting 60 troubleshooting 43 troubleshooting articles 77 U U S regulations 74 USB cable 7 22 extender cables 7 23 USB 2 0 interface 2 22 44 user s guides 77 W warranty 78 water and fluid resistance 10 WEEE directive 73 Toll Free 1 866 518 6791 U S Canada aW or 1 403 228 5940 www smarttech com
37. ebcams or other high speed USB devices 57 MAINTENANCE AND TROUBLESHOOTING Symptoms Cause There isa smallredx The USB CCID Smart on the SMART Board Card driver installed on icon d your computer failed to access the Atmel chip on your interactive whiteboard s USB hub continued NOTE The USB CCID Smart Card driver encrypts data from each of your interactive whiteboard s cameras which connect to the USB hub Solution Check the SMART Board service log to see if there is an error indicating that the USB CCID Smart Card driver failed to access the Atmel chip If there is an error disconnect and reconnect the USB cable To check the SMART Board service log 1 In the Windows notification area select the SMART Board icon H and then select Control Panel The SMART Notebook control panel opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens 3 Check the SMART Board service log file If you see the following error the USB CCID Smart Card driver failed to access the Atmel chip 22 4 22 10 13 23 114 Error The data necessary to complete this operation is not yet available 0x8000000a SBV280 init failed due to Smart Card not connected Unplug and replug of usb cable might fix the error 4 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel 58 MAIN
38. educe the image size until it correctly fills the screen 4 Make fine adjustments to the image level and size according to your projector manufacturer s instructions NOTE The method for changing the projected image depends on your projector For more information see the instructions included with your projector 5 Create a clear image by adjusting your projector s focus function 48 MAINTENANCE AND TROUBLESHOOTING Resetting Your Interactive Whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive possibly because of an electrostatic discharge a power interruption or some other event you might be able to restore normal operation by resetting your interactive whiteboard You can reset your interactive whiteboard by disconnecting and then reconnecting the USB cable This turns the power off and back on restarting all components of your interactive whiteboard All data including orientation data stored on the cameras will be retained Troubleshooting Tips This section describes the symptoms causes and solutions for problems that you might experience with your SMART Board V280 interactive whiteboard Try the troubleshooting tips in the following table to quickly resolve most issues with your product Symptoms Cause Solution Your computer slows Your computer doesn t Ensure that your computer meets down or stops meet the minimum or exceeds the minimum system responding when you system requ
39. een Optimally each side of the image should extend almost to the edge of your interactive whiteboard s display surface You can then adjust the zoom lens to display a focused image NOTES Don t adjust the image size and geometry based upon your projector s splash screen The splash screen image is much smaller than the computer s projected image Before you adjust the projected image make sure that you set the computer s resolution and refresh rate see page 24 Complete the following procedures only as required e If you re unable to adjust the projected image to fill the entire writing surface and you re experiencing difficulty orienting your interactive whiteboard see The orientation procedure stops at the first point and won t proceed to the next point on page 52 1 Ifthe left and right edges of the projected image aren t parallel raise or lower your projector at the front or back until the edges are parallel 2 Ifthe top and bottom edges aren t parallel turn the projector slowly until the edges are parallel 3 Further adjust your projector using small slow movements until you re satisfied with the projected image Correct the image s horizontal and vertical position by adjusting the height and position of the projector platform or stand Adjust the image laterally by sliding the projector to the left or right Adjust the image size by moving the projector forward or backward to increase or r
40. enter of the target firmly and continue pressing until the message Please wait while Orientation completes appears The Orientation screen closes The orientation procedure can be six or fifteen touches depending on the precision setting you specify in your SMART Hardware Settings in the SMART Notebook control panel The following procedure shows you how to change the precision setting 1 Select the SMART Board icon J once in the Windows notification area and then select Control Panel Select SMART Hardware Settings Select Orientation Alignment Settings from the drop down list Select the desired setting and then press OK m B N Perform an orientation procedure so that the precision change takes effect 28 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Using the Interactive Whiteboard Pen as a Mouse Your interactive whiteboard includes two battery powered pens After SMART product drivers are running on your connected computer use these pens to write in digital ink on your desktop image or any open application If necessary move the mouse or touch any key on your keyboard to bring your computer out of standby mode When you touch your interactive whiteboard s writing surface with the pen infrared digital cameras located in the upper corners of your interactive whiteboard s frame detect light reflected from the pen s tip above the writing surface and register the tip s horizontal and vertical or x an
41. er and then restart your computer If you do not know how to remove software ask your system administrator 1 If necessary turn on your computer and projector and close all open applications on your computer 2 Insert the included SMART product drivers CD in your computer s CD drive to launch the software installation screen and then follow the on screen instructions SMART Board Tools open automatically 3 If SMART Board Tools don t open select Start gt All Programs gt SMART Technologies gt SMART Board drivers gt SMART Board Tools The SMART Board icon J appears in the notification area and your interactive whiteboard communicates successfully with SMART product drivers After you install SMART product drivers you should perform a brief orientation procedure as described in the following section To orient your interactive whiteboard 26 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Orienting Your Interactive Whiteboard Your SMART Board V280 interactive whiteboard includes default orientation data from the manufacturing process After you install SMART product drivers on your computer orient your interactive whiteboard Orienting your interactive whiteboard ensures the greatest possible level of writing and touch accuracy Orient your interactive whiteboard any time your projector or interactive whiteboard has moved since you last used it or whenever the mouse pointer isn t properly aligned with th
42. eractive whiteboard against a wall Your interactive whiteboard s frame and pen tray brackets are not designed to continuously sustain the product s weight Make sure that you carefully place it face down on a clean flat surface instead To ensure a safe installation and to prevent your interactive whiteboard from being accidentally knocked off the wall make sure that you secure your interactive whiteboard to the wall with the included wall anchors and screws Use only the screws included with your SMART Board V280 interactive whiteboard Using other screws might damage your product Do not let the top of your interactive whiteboard contact the wall because the caps covering the interactive whiteboard s DViT Digital Vision Touch cameras could be damaged Do not add any extra weight or excessive pressure to your wall mounted interactive whiteboard or its pen tray SMART designed the wall mounting bracket to support only the weight of your interactive whiteboard during normal use IMPORTANT INFORMATION For operating safety and to avoid damage to your SMART Board interactive whiteboard use only the included high speed USB 2 0 cable that came with your interactive whiteboard to connect it to a computer that has a high speed USB 2 0 compliant port and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CAS UL 60950 Your computer requir
43. es the processing power specified in the SMART Board V280 Interactive Whiteboard Specifications document 121618 at www smarttech com support when you use your SMART Board V280 interactive whiteboard with a standard projector If you add accessories to your computer including but not limited to an AirLiner wireless slate SMART Response interactive response system or a SMART Document Camera you must increase the processing power of your computer substantially SMART will not be held responsible or liable for any damage caused or loss suffered as a result of insufficient processing power Your SMART Board V280 interactive whiteboard is not a dry erase product Do not use dry erase or permanent markers on its surface Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard Other Precautions If you own a SMART product other than a SMART Board V280 interactive whiteboard refer to the installation manual for your product for relevant warnings and maintenance instructions To ensure operating safety and to avoid product damage observe the following precautions Don t set up and use your interactive whiteboard in an area with excessive levels of dust humidity or smoke Before installing your SMART Board V280 interactive whiteboard ensure that the USB cable connections are secure Laptop computers operating in power save battery mode might not provide sufficient power to run your interactive whiteboard reliably
44. ey can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending IMPORTANT INFORMATION Do not mount your SMART Board V280 interactive whiteboard on an FS670 or FS570 floor stand These floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard Using these stands could result in personal injury and product damage Move your floor stand mounted SMART Board interactive whiteboard with care Quick stops excessive force and uneven surfaces might cause your product to overturn Do not stand or allow children to stand on a chair to touch the surface of your SMART product Instead remount your product at the appropriate height or use an FSV280 height adjustable floor stand Do not climb or allow children to climb on your wall or stand mounted SMART Board interactive whiteboard Climbing on your interactive whiteboard or projector boom could result in personal injury or product damage CAUTIONS Avoid exposing your SMART product to extreme heat or cold SMART Board V280 interactive whiteboards can operate in the temperature range of 41 F to 95 F 5 C to 35 C with up to 80 humidity non condensing The shipping and storage temperature range is from 40 F to 120 F 40 C to 50 C Do not lean your int
45. he support assembly that you completed in step 3 71 MOUNTING YOUR INTERACTIVE WHITEBOARD ON A FLOOR STAND 7 Secure the frame to the upright support assembly in four places with a carriage bolt Q and a locking nut R as illustrated For the two lower locations insert the right and left interactive whiteboard support brackets N and P between the locking nut R and the right or left vertical frame part as illustrated Use your 7 16 11 mm wrench to tighten the locking nuts mg NOTES Do not over tighten these nuts f you secure the frame to the third hole from the bottom on the upright support assembly the distance to the top of your interactive whiteboard will be 75 190 5 cm which will enable you to move your floor stand mounted interactive whiteboard through an 80 2 m high door opening 8 With the help of another person hang your SMART Board V280 interactive whiteboard on the floor stand so that the tabs at the top of the frame fit into the slots in the wall mounting bracket on the back of your interactive whiteboard Slide the three interactive whiteboard support brackets on the floor stand into the corresponding brackets under your interactive whiteboard s pen tray 72 MOUNTING YOUR INTERACTIVE WHITEBOARD ON A FLOOR STAND 9 Insert each security bracket S into the empty slot above the double holes
46. ide View lt 7 7 cm B lt 4 10 1 cm 64 SPECIFICATION DRAWINGS Wall Mounted Front View 64 162 4 crn gt lt q 53 1 8 134 9 cm MR Board SVT lt N 46 1 4 117 3 cm lt a 5 8 156 5 cm a The recommended wall mounted installation height to the top of your interactive whiteboard for average sized adults is 84 213 4 cm USB Connection O O Location All dimensions 1 8 3 2 mm Appendix B Extending Your USB 2 0 Cable The 16 5 m high speed USB 2 0 cable included with your SMART Board V280 interactive whiteboard is within the limit defined by the USB 2 0 standard for maximum length However if this cable isn t long enough to reach from your computer to your interactive whiteboard you can use a bus powered hub such as the SMART Active USB Extension Cable Part No USB XT to extend your USB connection by 16 5 m This configuration provides a total 32 10 m reach between your interactive whiteboard and your computer See the diagram on the following page SMART Active USB Extension Cable SMART Part No USB XT IMPORTANT Connect an external power supply not included to your SMART Board V280 interactive whiteboard when using a bus powered hub such as the SMART Active USB Extension Cable with your product This power supply ensures that
47. in the wall mounting bracket at the back of your interactive whiteboard Secure it with two 1 2 1 3 cm button head screws M Use the included hex key to tighten the screws 10 Secure each of the three interactive whiteboard support brackets to its corresponding pen tray bracket with one of the small thread forming screws zz included with your SMART Board V280 interactive whiteboard Appendix D Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment Regulations WEEE Directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS Directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS Directive 2002 95 EC Consequently this product also complies with other regulations that have ar
48. ir Status Contact SMART s Return of Merchandise Authorization RMA group Option 4 1 866 518 6791 for shipping damage missing part and repair status issues 78 CUSTOMER SUPPORT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 245 0333 or Toll Free 1 888 42 SMART U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com registration Index A accessories 7 floor stand 7 11 pen 7 USB 2 0 cable 7 USB extender cables 7 wall mounting kit 7 adjusting projected image 47 airborne toxic controls 75 aligning your interactive whiteboard to your projector 15 aspect ratio 2 B batteries 74 Bridgit conferencing software SMART 39 C California Air Resource Board 75 cameras cleaning 46 Chinese regulations 74 cleaning 45 erasing ink 45 under valance 46 computer connecting to interactive whiteboard 21 matching resolution to projector 24 47 recommended settings 24 refresh rate 24 47 system requirements 4 concrete installation 12 14 16 74 contact information 78 contacting SMART online resources 41 technical support 60 61 covered electronic devices 74 customer
49. irements requirements for your interactive connect it to your for your interactive whiteboard interactive whiteboard For your interactive whiteboard s system requirements see document 121618 at www smarttech com support whiteboard There are too many Disconnect any external peripheral external peripheral devices that you re not using devices connected to your computer increasing demand on its CPU 49 MAINTENANCE AND TROUBLESHOOTING Symptoms There is no image projected on your interactive whiteboard s screen or a No Input message appears Cause Your projector isn t receiving a video signal Solution Check the video cable connections Check that the correct video input is selected on your projector Ensure that your projector is on and that it s connected to a power source If you re using a laptop computer switch the external video connection on Refer to your laptop s user guide for more information Your computer is in standby mode Move the mouse or touch any key on your keyboard to bring your computer out of standby mode Your computer is off Turn on your computer or press your computer s reset button and then log on as usual The projected image is blurry too large or doesn t completely fill your interactive whiteboard s screen Your projector s position zoom and focus settings aren t adjusted Adjust the projector s posi
50. is rate up or down until you ve determined the ideal refresh rate For more information on changing your computer s refresh rate see the instructions included with your operating system To install SMART product drivers 25 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Instaling SMART Product Drivers After you install SMART product drivers on your computer your SMART Board V280 interactive whiteboard s display will respond to the touch of an interactive whiteboard pen on its screen surface SMART product drivers include the tools that you need to control computer applications with the included pen and to write over them in digital ink You can install SMART product drivers on any computer that meets certain minimum operating specifications using the software CD included with your SMART product For your interactive whiteboard s system requirements see document 121618 at www smarttech com support IMPORTANT Before installing SMART product drivers from the included CD Connect your interactive whiteboard to your computer with the included USB cable as described on page 23 If you connect your interactive whiteboard to your computer after you install SMART product drivers you might see an error message stating that SMART Board Service encountered a problem For more details see http www2 smarttech com kbdoc 133790 Remove all versions of SMART software SMART product drivers previously installed on your comput
51. isen in various geographical areas and that reference the European Union s RoHS directive 74 HARDWARE ENVIRONMENTAL COMPLIANCE Batteries Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery When returning a SMART Technologies product which contains a lithium ion battery or returning a lithium ion battery call SMART Technologies RMA for information on these special shipping regulations e 1 866 518 6791 Option 4 U S Canada e 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws Covered Electronics Devices Many U S states classify monitors as Covered Electronic Devices and regulate their disposal Applicable SMART Technologies products meet the requirements of the Covered Electronic Devices regulations China s Electronic Information Products Regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations U S Consumer Product Safety Improvement Act The United S
52. llowing steps to install SMART Notebook To install 1 Insert the included SMART Notebook CD in your computer s CD drive SAE N SOR The SMART Notebook window opens 2 Press Install SMART Notebook and then follow the on screen instructions 3 During the installation type the product key that you received from SMART 4 When the installation is complete press Exit NOTE If you didn t type the product key during the installation complete the following steps to activate SMART Notebook after you install it You must activate SMART Notebook before you can use it To activate 1 Press the SMART Board icon J in the Windows notification area and then SMART Notebook select Welcome to Notebook 2 Press the Help Support tab 3 Press Activate Software The SMART Software Activation window appears 4 Follow the on screen instructions 32 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Clicking Writing Erasing and More with the Floating Tools Toolbar When working on your interactive whiteboard the Floating Tools toolbar floats over your desktop and any open application Using a pen select a tool from this customizable toolbar to click write erase and open SMART Notebook on your interactive whiteboard To open the default Floating Tools Toolbar press the SMART Board icon J in the Windows notification area and then press Show Floating Tools Left Click Select Pen Highlighter Eraser Line Hide Reve
53. ly and then select OK NOTE If the lines still drag decrease the size of the double click zone again Repeat steps 1 to 3 and then move the slider farther to the right 56 Symptoms There is a small red x on the SMART Board icon d Cause SMART Notebook software is unable to detect your interactive whiteboard MAINTENANCE AND TROUBLESHOOTING Solution Check that the cable extending from each camera to the USB hub behind your interactive whiteboard is securely connected and that the USB 2 0 cable is connected to both the USB hub on the back of your interactive whiteboard and your computer The included USB cable isn t connected to a high speed USB 2 0 compliant port on your computer On some computers the front USB ports aren t high speed USB 2 0 compliant Try a different USB port SMART Board Service isn t running There are too many high speed USB devices connected to your computer Start SMART Board service To start SMART Board service 1 In the Windows notification area select the SMART Board icon d and then select Control Panel The SMART Notebook control panel opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens 3 Select the Service menu and then select Start 4 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel Disconnect any w
54. n Before you install and use your SMART Board V280 interactive whiteboard read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your SMART Board interactive whiteboard and its accessories helping you to prevent injuries and equipment damage m NOTE In this document the term interactive whiteboard refers to your interactive whiteboard and its accessories and options Safety Warnings and Cautions N WARNINGS Failure to follow the installation instructions included with your interactive whiteboard or found in this guide could result in personal injury or product damage Read the safety warnings precautions and other important information published by your projector s manufacturer Do not stare or allow children to stare directly into your projector s beam of light Do not touch or allow children to touch your projector because it can become extremely hot during normal operation Two people are required to safely mount your interactive whiteboard on a wall or floor stand because it might be too large for one person to safely maneuver alone When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands Do not leave cables on the floor where th
55. n to meeting participants and easily alternate control of the desktop with them Other SMART Tools Screen Shade Gradually reveal information to your audience or class with the Screen Shade tool Spotlight Help focus your audience s attention on a specific part of your screen with the Spotlight tool Magnifier Use the Magnifier tool to select and magnify an area of your interactive whiteboard s screen for example a spreadsheet cell or an Internet address so that even people at the back of the room can see what you re doing 40 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Writing and Drawing Directly into Software Applications When software is Ink Aware you can write and draw directly into an active software file and your notes will be visible the next time that you open the file If the Digital Ink Layer doesn t appear when you select a writing or drawing tool from the Floating Tools toolbar you may be working in an Ink Aware application Ink Aware software applications include Microsoft Office Microsoft Word Excel and PowerPoint software CorelDRAW Microsoft Imaging Corel Grafigo 2 Graphic Applications Microsoft Paint PowerPoint Corel Presentations Microsoft Office Presentation Applications Live Meeting Microsoft NetMeeting 3 AutoCAD VoloView Express AutoVue Professional Microsoft Windows Journal Microsoft Office OneNote Microsoft Visio Adobe Acrobat Professional 6
56. nd More with the Floating Tools Toolbar 32 Capturing Your Notes and Creating Presentations with SMART Notebook 36 Recording and Playing Videos Sharing Applications and Enhancing Your Presentations 39 Writing and Drawing Directly into Software Applications 40 Where to Find More Information u em 41 Maintenance and Troubleshooting sss 43 Tips for Trouble Free Performance 44 Cleaning Your Interactive Whiteboard 45 General Troubleshooting ssse ener 47 Transporting Your Interactive 60 Contacting SMART Technical Support sss 61 Specification DraWIngs_ uu Uu au Duss upa eene rennen nennen 63 Wall Mounted Cut Away View emere 63 Wall Mounted Side View ssessseeee emere nnns 63 Wall Mounted Front VleWwu uuu u u u un Sha a asia nnns 64 Extending Your USB 2 0 eere 65 Mounting Your Interactive Whiteboard on a Floor 67 Hardware Environmental Compliance 73 Waste Electrical and Electronic Equipment Regulations WEEE Directi
57. o activate the tip switch inside the pen as you write and the pen s LED indicator won t illuminate With normal use expect each tip and nib to last approximately 25 weeks Use needle nose pliers to pull the tip and nib out of the pen and then insert new ones You received four replacement pen tips and nibs with your interactive whiteboard Nib Tip Cone New Pen Tip and Nib Worn Pen Tip and Nib SENI Tips for Teachers Tell students not to look directly at the light beam from the projector Instead encourage them to keep their backs to the projector when working at the interactive whiteboard Before students turn to face the class they should step sideways out of the projector s beam Make sure that you don t look directly into the projector s light beam Keep your back to the class when you write over a projected image Step to the side of your interactive whiteboard before you turn to face the class Tell your students not to touch the projector because it can become extremely hot during normal operation Don t use a chair to increase a student s reach If your students are unable to reach the top of a wall mounted interactive whiteboard you might need to remount it at a lower position 45 MAINTENANCE AND TROUBLESHOOTING Preventing Damage to Your SMART Board V280 Interactive Whiteboard s Writing Surface CAUTIONS Your SMART Board V280 interactive whiteboard is not a dry erase product Do not use dry erase
58. oard V280 interactive whiteboard on an FSV280 floor stand carefully read and observe the following instructions for operating safety and to avoid damage to your product N WARNING Two people are required to safely mount your interactive whiteboard on a floor stand because it might be too large for one person to safely maneuver alone When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom corners while balancing the top with your other hands Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending Do not mount your SMART Board V280 interactive whiteboard on an FS670 or FS570 floor stand These floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard Using these stands could result in personal injury and product damage Move a floor stand mounted interactive whiteboard with care Quick stops excessive force and uneven surfaces may cause your interactive whiteboard to overturn 68 MOUNTING YOUR INTERACTIVE WHITEBOARD ON A FLOOR STAND Contents of Your FSV280 Floor Stand Shipping Box Your FSV280 floor stand shipping box contains Two upright braces A Left foot B
59. ook control panel To start SMART Board service 1 Repeat steps 1 and 2 above 2 Select the Service menu and then select Start 3 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel Restart your computer 60 MAINTENANCE AND TROUBLESHOOTING Symptoms Cause Solution The pen s LED status The pen s battery Replace the old battery with a new light doesn t illuminate is weak or dead or recharged one green when you press the tip switch on the nib with your finger or against your For more information about checking your pen s battery charge see document 129600 at www smarttech com support interactive whiteboard The The pen nib is worn Replace the pen nib and tip cone screen also doesn t down It isn t long You received four replacement pen respond when you enough to press the nibs and tips with your interactive touch it with a pen switch inside the pen whiteboard and you re unable to write in digital ink For more information about checking and replacing your pen s nib see document 129600 at www smarttech com support The battery orientation Remove the battery and then is backward insert it as illustrated inside the battery compartment Transporting Your Interactive Whiteboard Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard When required repack yo
60. puter will stop sending an RGB video signal to your projector after a period of idle time which also triggers the projector to go into standby mode Similarly you can put your projector in standby mode by following the manufacturer s instructions included with your projector To change the settings in the Windows operating system double click the Power Options icon in the Windows Control Panel and then adjust the energy saving features and power management properties in the Power Schemes tab For more information on changing these power management settings see the instructions included with your operating system Matching Your Computer s Resolution to Your Projector s Resolution Ensure that the resolution settings for your projector and computer match If your computer s resolution doesn t match the projector s resolution the image won t properly fill your interactive whiteboard s screen and might shimmer or be distorted Set the projector to its optimal image resolution by following the instructions included with your projector and then set your computer s resolution to match You can change your computer s screen resolution in the Windows Control Panel If you need further help changing your computer s resolution see the instructions included with your operating system You might need to adjust your computer s refresh rate to obtain the best results Set the computer to an initial refresh rate of 60 Hz and then adjust th
61. rd Doctor Sanford Expo Cleaning Wipes low odor Sanford Expo Whiteboard Cleaner or Windex glass cleaner which don t adequately clean the surface of your SMART Board V280 interactive whiteboard and can leave permanent stains Ifink remains on your interactive whiteboard for a long period of time you might need to scrub the ink with Sanford Expo Whiteboard Cleaner for as long as five minutes Although a faint residue might remain it isn t usually visible when the projector is on Remove persistent stains by gently rubbing a paste of baking soda and water on the screen surface The digital cameras located in each screen corner under the valance are protected from dust and dirt by protective windows You only need to clean the camera windows if your interactive whiteboard is located in an extremely dusty environment Rotate the valance upwards in its clips to clean the diagonal surfaces of the camera windows Gently rub a soft clean damp cotton cloth or cotton tipped swab on the windows D CAUTION Do not use an abrasive cloth or paper towel to clean the camera windows because you might scratch the surface To adjust the projected image 47 MAINTENANCE AND TROUBLESHOOTING General Troubleshooting Adjusting the Projected Image If your projector isn t installed in a fixed location you can correct many image problems by shifting your projector so that the projected image fits squarely on your interactive whiteboard s scr
62. rea select the SMART Board icon J and then select Control Panel The SMART Notebook control panel opens 2 Select SMART Hardware Settings 3 From the drop down menu select Orientation Alignment Settings 4 Clear the Projected image fills the entire display area option 5 Click Apply 6 Click Orient Align the SMART Product The orientation screen appears T Perform the orientation procedure 53 MAINTENANCE AND TROUBLESHOOTING Symptoms Your interactive whiteboard s screen doesn t respond when you touch it with a pen the pointer moves erratically or gaps appear when you draw or write or the pen doesn t work reliably near the bottom of the screen Cause Your interactive whiteboard isn t oriented properly Solution Orient your interactive whiteboard For more information about orienting your interactive whiteboard see page 26 Extra light in the room is affecting your interactive whiteboard s performance Close any blinds and shades or turn off all halogen and LED lights SMART Board Tools aren t running Start SMART Board Tools Select Start gt SMART Technologies gt SMART Board drivers gt SMART Board Tools SMART product drivers aren t installed Install SMART product drivers on your computer For details about installing SMART product drivers see page 25 Your interactive whiteboard s screen surface is curved obstructing the
63. rews as illustrated 3 Using each tab as a template mark the location of the three holes on the wall 4 Slide your interactive whiteboard 2 5 cm sideways to the left along the wall mounting bracket 5 Using the screwdriver secure an included self tapping wall anchor at each mark B NOTE For a concrete wall drill holes at the marks and then insert concrete anchors not included into the holes 6 Slide your interactive whiteboard 2 5 cm back to the right along the wall mounting bracket 17 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD 7 Using the screwdriver secure an included long metal self tapping screw through each of the three tabs and into the wall anchors beneath CAUTION To ensure a safe installation and to prevent your interactive whiteboard from being accidentally knocked off the wall make sure that you secure your interactive whiteboard to the wall with the included wall anchors and screws NOTE If you want to lock your interactive whiteboard with a security cable see Securing Your Interactive Whiteboard with a Kensington Lock on page 19 8 Hook the valance over the clips at the top of your interactive whiteboard until the valance snaps in place NOTE If you try to lift your interactive whiteboard by
64. select a writing or drawing tool you might be working in an Ink Aware application such as Microsoft Word Excel or PowerPoint software See page 40 for more information about Ink Aware applications For best results hold the pen perpendicular to the writing surface so that your palm doesn t block the view of the cameras If you hold the pen at an angle your writing might be erratic While you write maintain constant pressure on the writing surface with the pen Lift the pen off the screen between strokes so that you don t create extra lines As you write stand to the side of your interactive whiteboard so that your shadow doesn t block your audience s view of the screen To close the Ink Layer and remove any notes or drawings press the red x in the Ink Layer menu To restore your notes or drawings press the Click here to restore ink icon in the lower right corner of the screen 34 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Erasing To erase your pen strokes press the Eraser button and then move the pen over the marks that you want to remove from your interactive whiteboard s display If you draw a circle around your notes with the Eraser tool selected and then press the screen once in the center of the circle your notes inside the circle disappear To select an eraser area size press the Eraser button on the Floating Tools toolbar and then press your preferred size QUE X X o 5 B Using
65. t in the quick version the frame rate is set too low To increase your interactive whiteboard s frame rate 1 In the Windows notification area select the SMART Board icon J and then select Control Panel The SMART Notebook control panel opens 2 Select About Software and Product Support gt Tools gt Diagnostics The SMART Board Diagnostics window opens 3 Select View V200 Bar and then select Frame Rate The Frame Rate window opens 4 Move the slider to 60 and then select OK The Frame Rate window and the V200 bar close automatically 5 Close the SMART Board Diagnostics window and then close the SMART Notebook control panel 55 MAINTENANCE AND TROUBLESHOOTING Symptoms Unwanted connection lines appear between printed letters when you write quickly on your interactive whiteboard Cause The Double click Zone might be too large for your style of printing Your interactive whiteboard is incorrectly reading your printing strokes as double clicks Solution Decrease the size of the Double click Zone To decrease the size of the Double click zone 1 In the Windows notification area select the SMART Board icon J and then select Control Panel The SMART Notebook control panel opens Select SMART Hardware Settings From the drop down menu select Mouse Settings In the Double click Zone move the slider to the second square from the right Select App
66. tates has enacted the Consumer Product Safety Improvement Act which limits the lead Pb content in products used by children SMART Technologies is committed to complying with this initiative 75 HARDWARE ENVIRONMENTAL COMPLIANCE California Air Resource Board Airborne Toxic Control Measure California has enacted a law to restrict the emissions of Formaldehyde from Composite Wood Products The SMART Technologies products that contain Composite Wood Products are compliant with this regulation 76 HARDWARE ENVIRONMENTAL COMPLIANCE Appendix E Customer Support Online Information and Support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www2 smarttech com st en US Where to Buy All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Shipping and Repa
67. te Content Into Your File Move the Toolbar to the Bottom of the Screen Create a Shape Side Tabs A SMART Notebook page includes the following side tabs Sorter L View a thumbnail image of each page in your SMART Notebook file Gallery Fa Add custom pages clip art animations and video from the Gallery collections to your file Attachments e Add hyperlinks or attachments from other software applications to your file Properties Add fill effects color and page recording to your file 38 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Maximizing the Screen s Viewing Area To maximize the screen s viewing area press the Full Screen Toolbar button L in the toolbar at the top of your SMART Notebook page The menus tabs and title bar disappear Use the Full Screen toolbar to move through your presentation access menu options and return to Normal view Indicates Which SMART Notebook Page You re Currently Viewing Access Tool Buttons Including Blank Page Undo Select and Magic Pen Tool Move Forward or Backward Access Menu Items Return to through Pages Including Pen Eraser Normal View Screen Shade and Insert Blank Page Converting Your Handwriting to Text To write with a pen on a SMART Notebook page press the Pen button and then select a pen style To convert a handwritten word to text press the Left Click Select button select your word and then choos
68. teboard choose a location that s protected from direct sunlight Bright light sources such as a window with exposure to direct sunlight can reduce the contrast of the projected image and might affect the performance of your interactive whiteboard s infrared technology Also consider where you installed or plan to install or position your projector Position your projector and interactive whiteboard at the correct height and distance apart so that the projected image aligns with the display screen Remember to leave enough room on either side of your interactive whiteboard for you to stand beside it B NOTE You can also mount your SMART Board V280 interactive whiteboard on a floor stand For more information see Appendix C on page 67 Recommended Heights for Wall Mounting Consider the general height of your user community when you choose a height for your wall mounted interactive whiteboard If your interactive whiteboard is too low it might force some people to bend over uncomfortably If it s too high other people might need to reach up too far For adults of average height position your interactive whiteboard s wall mounting bracket 78 5 8 2 m above the floor The distance to the top of your interactive whiteboard will be 84 213 4 cm For children shorter adults and adults in wheelchairs position your interactive whiteboard s wall mounting bracket 60 3 4 154 3 cm above the floor The distance to the top of your interactive
69. the On Screen Keyboard to Add Text To open an on screen keyboard press the SMART Keyboard button With this keyboard you can add text to an application or dialog box without leaving your interactive whiteboard to use your computer keyboard To select a keyboard style press the Keyboard arrow The default style is the Classic keyboard which looks like a regular computer keyboard To open the Preview Pane so that you can type an entire word or sentence before sending any information to an application press the Arrow button in the upper right corner When you finish typing press Send E Keyboard English ET States a 35 GETTING STARTED WITH SMART NOTEBOOK SOFTWARE Customizing the Floating Tools Toolbar To choose from a variety of toolbar buttons press the Customize button on the Floating Tools toolbar Add or remove items by dragging them to or from the toolbar Add or remove as many buttons as you like to fully customize Floating Tools with the buttons you need To recreate one of the default tool sets press Restore Defaults Some of the additional buttons are shown below y EN me Creative Pen Shape Pen Magic Pen Welcome Center Instant Conferencing Magnifier Calculator Spotlight Pointer Screen Shade Recorder Screen Capture Toolbar Print Screen Area Capture Full Screen Capture Freehand Capture To capture a region of your desktop 36 G
70. tion zoom and focus settings Refer to your projector s manual for more information Your computer s video resolution settings don t match your projector s native resolution Consult your projector s manual for the correct computer video resolution and then select Start gt Control Panel Display and change the video resolution to match your projector NOTE This procedure might vary depending on your version of Windows operating system and your system preferences 50 MAINTENANCE AND TROUBLESHOOTING Symptoms Cause You see a message Your computer isn t telling you that your high speed USB 2 0 interactive whiteboard compliant requires a high speed USB 2 0 compliant computer Solution Replace your computer with a newer high speed USB 2 0 compliant model For your interactive whiteboard s System requirements see document 121618 at www smarttech com support NOTE This procedure might vary depending on your version of Windows operating system and your system preferences To check if your computer is high speed USB 2 0 compliant 1 Select Start Control Panel The Control Panel window opens 2 Double click System The System Properties window opens 3 Select the Hardware tab and then select Device Manager The Device Manager window opens 4 Expand Universal Serial Bus controllers If you see a listed controller with the word Enhanced in its name
71. tive whiteboard reliably Connect your laptop computer to an AC power receptacle to run your interactive whiteboard Press the power button on your computer to start your interactive whiteboard If necessary press the power button on your projector to start it Your interactive whiteboard s controller is now receiving power from your computer and you should see the projected computer image on your screen NOTE You might find it easier to see your SMART Board interactive whiteboard s screen if you turn off lights in the room or close the blinds Direct sunlight might also affect the performance of your interactive whiteboard Log on to your computer if required If your computer doesn t require you to log on allow your computer to reach its default start screen You should now configure your computer settings and then install SMART product drivers page 25 24 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER Configuring Your Computer Settings For optimal configuration use the following recommended settings for the computer supporting your interactive whiteboard Recommended Settings Configure your computer s power management settings to turn off the monitor after one hour of inactivity and to put the hard disks into standby mode after two hours This extended period prevents the computer from shutting down unexpectedly for example during presentations or meetings that have gaps in computer activity Your com
72. to continuously sustain the product s weight Make sure that you carefully place it face down on a clean flat surface instead Use only the screws included with your SMART Board V280 interactive whiteboard Using other screws might damage your product IMPORTANT After you lay your interactive whiteboard on a clean flat surface ensure that the camera USB cable connections are secure NOTE To take full advantage of all the interactive features of your SMART product you must connect a digital projector not included 13 INSTALLING AND SECURING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Tomountyour 1 Place your interactive whiteboard face down on interactive whiteboard a clean flat surface and then slide an included L shaped tab into the slot in each of the three pen tray brackets 2 Ensure that the two USB cables extending from each camera to the USB hub are securely connected and that the cable clip is fastened as illustrated below 3 Using a pencil a carpenter s level and a measuring tape or ruler draw a horizontal line on the wall centered on the mid point of your interactive whiteboard s future position If your projector is already mounted on the ceiling this is roughly the center of your projected image NOTE The illustration on the right shows a common height for adult users of SMART Board V280 interactive whiteboards Refer to page
73. ur interactive whiteboard with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging is no longer available you can purchase the same packaging directly from your authorized SMART reseller To determine your interactive whiteboard s serial number 61 MAINTENANCE AND TROUBLESHOOTING Contacting SMART Technical Support SMART Technical Support welcomes your call However if you experience difficulty with your SMART product you might want to contact your authorized SMART reseller first Your local reseller might be able to resolve the issue without delay Before contacting SMART Technical Support make note of your SMART Board V280 interactive whiteboard s serial number and then note it in the inside cover of this manual if you printed it The serial number is located on the lower right edge of your interactive whiteboard s frame if you are facing the front of your interactive whiteboard and also under its pen tray The serial number matches your interactive whiteboard s model number and has the following format SBV280 xxxxxx Serial Number Location 62 MAINTENANCE AND TROUBLESHOOTING Appendix A specification Drawings Wall Mounted Cut Away View Leave at least 5 8 1 6 cm headroom to wall mount your interactive whiteboard 5 3 8 13 7 cm Wall Mounted S
74. use and keyboard enabling you to control any application by touching the screen with your pen When you install SMART Notebook software on your computer a Floating Tools toolbar floats over your desktop and any open application By default SMART Notebook interprets your pen presses as left mouse clicks When you select a pen button on the Floating Tools toolbar SMART Notebook interacts with the computer s mouse driver to change the pointer into a colored pen which enables you to write over your desktop or any open application with digital ink You can change pen settings including the transparency color or width of the ink You can then save your notes to a SMART Notebook file or directly into any Ink Aware application You can also select and customize other tools such as the width of the eraser tool you use to erase your notes 4 INTRODUCING YOUR SMART BOARD V280 INTERACTIVE WHITEBOARD Minimum Computer Requirements To successfully power your interactive whiteboard and run SMART product drivers your computer must meet certain minimum operating specifications For your interactive whiteboard s system requirements see the SMART Board V280 Interactive Whiteboard Specifications document 121618 at www smarttech com support CAUTION Your computer requires the processing power specified in document 121618 at www smarttech com support when you use your SMART Board V280 interactive whiteboard with a standard projector If you a
75. ve 73 Restriction of Certain Hazardous Substances RoHS Directive 73 Batteries Tu o au uay qm uD a anm 74 Packaging utate Ma ee y uwhia 74 Covered Electronics Devices u uuu 74 China s Electronic Information Products Regulations 74 U S Consumer Product Safety Improvement Act 74 California Air Resource Board Airborne Toxic Control Measure 75 vii CONTENTS C stomerS upport 1 un a tuan ua eb rer bad n a awe eese 77 Online Information and 77 rei HAS 77 Tech i al S pport u a U Tn au 77 Shipping and Repair Status a 77 General Inquiries v ia e aaa ai aaia ia a aat 78 Wa 78 Registati l s eee et s o eae aayqa tusa asas 78 viii CONTENTS Chapter 1 Introducing Your SMART Board V280 Interactive Whiteboard In This Chapter Refer to these topics to learn more about your SMART Board V280 interactive whiteboard and its parts and accessories PR 2 gs 2 How Does Your SMART Board Interactive Whiteboard Work 3 Minimum Computer Requirements a 4 Contents of Your SMART Board Interactive Whiteboard Shipping Box 4 Standard Replaceable Parts
76. you re using your interactive whiteboard with a laptop computer connect your laptop computer to an AC receptacle Connecting the USB Cable Your SMART Board V280 interactive whiteboard has a high power USB 2 0 high speed peripheral interface that runs at speeds of up to 480 Mbps The unit works with USB 2 0 compliant interfaces only Your interactive whiteboard s main USB connection is a captive flying lead cable The connector is a USB Type B receptacle This captive cable provides convenient access to the USB receptacle without you having to remove your interactive whiteboard from the wall Captive USB Cable To connect using the included USB cable 23 CONNECTING YOUR INTERACTIVE WHITEBOARD TO A COMPUTER 1 Connect one end of the included 16 5 m USB cable to the captive connector suspended from your interactive whiteboard s lower right corner NOTE Use only the included high speed USB 2 0 cable to connect your SMART Board V280 interactive whiteboard to your computer Connect the other end to a high speed USB 2 0 receptacle on your computer fj NOTES USB receptacles on the front of your computer might not provide enough power for your interactive whiteboard You need a powered high speed USB 2 0 extender cable to exceed 16 5 m See Appendix B on page 65 for more information IMPORTANT Laptop computers operating in battery mode might not provide sufficient power to run your interac

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