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Smart Technologies 800i5-SMP Whiteboard Accessories User Manual

1. 02200000220222220000 7 Choosing a lOCallON fa 2c822280i00 282 tei es Aether eo aloe Sa 7 Choosing a height 2 2 22 eee 8 Securing your interactive whiteboard system 2 22 2 0oeeeeeeeee 9 Routing the cables 2 2 22 eee 9 Installing SMART software 0aa 0000000000000000 0000010000 aaao addaa aadota aa eaoaai narnannn 10 Chapter 3 Using your interactive whiteboard system 22000 2eeeeeeeeeeeeeeee 11 Wsing Vour projector erreia r N EEEN EEE EEEE ESANA ENAA TENES 11 Using your interactive whiteboard 2 2 2 e cece cece cccccecceececeeeees 24 Using the Extended Control Panel ECP 0 00 00000002 e cece cece cece ccc cece cece cece ee eeees 24 Using the RCA connector pod 2 0 2 e eee e cece ceccecececceeeeeeeees 26 Using the SMART GoWire cable l 2 2 2 e cece ce ceccececccceeeeeeeees 27 Chapter 4 Integrating other devices 22 2 0 cece eeee eee eee e ene e cece eeeneees 29 Video format compatibility 00000000000 eee eee eee cece eee eeeeeeeeeeeeeees 29 Connecting peripheral sources and outputs 22 2 22222222 cece eee eee cece cece cece cecece cee eeeees 34 Chapter 5 Maintaining your interactive whiteboard system 220 2222000 37 Maintaining your interactive whiteboard 22 20202222 o eee e cece cece cece ec cece cece cece eeeeeees 37 Cleaning the projector lt 0 denans echoed es ecee
2. SMART Board 80015 and 800i15 SMP Interactive whiteboard systems Configuration and user s guide Read this guide on your smart phone or other mobile device Extraordinary made simple SMART FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark notice SMART Board SMART GoWire SMART Meeting Pro DViT smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Texas Instruments BrilliantColor DLP and DLP Link are trademarks of Texas Instruments Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Blu ray is a trademark of Blu ray Disc Association All other third party product and company names may
3. Sets the projector s unique ID number from 0 to 99 within your organization s network You can refer to this number when using the network remote management feature see Remotely managing your system through a network interface on page 61 CHAPTER 3 Using your interactive whiteboard system Setting Aspect Ratio Use Adjusts the image output to Fill Screen Match Input or 16 9 Notes The default is Fill Screen Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As aresult unused space could appear along the top and bottom edges of the screen letterbox format or along the left and right edges of the screen pillarbox format 16 9 displays the source video in 16 9 aspect ratio As aresult unused space appears along the top and bottom edges of the screen This is recommended for use with HDTV and DVD Blu ray discs enhanced for wide screen televisions See Video format compatibility on page 29 for descriptions of each mode Startup Screen Selects the type of startup screen SMART Capture User Startup Screen or Preview Startup Screen This screen displays when the projector lamp is starting and a video source signal isn t displayed SMART displays the default SMART logo on a blue ba
4. These commands inform you of the current source settings 76 APPENDIX B Remotely managing your system through an RS 232 serial interface Command Response get displaymode displaymode current display mode setting get brightness brightness current brightness setting get contrast contrast current contrast setting get whitepeaking whitepeaking current whitepeaking setting get degamma degammaz current degamma setting get red red current red color setting get green green current green color setting get blue blue current blue color setting get cyan cyan current cyan color setting get magenta magenta current magenta color setting get yellow yellow current yellow color setting get videofreeze videofreeze current video freeze setting get cc cc current closed captioning language setting These commands control the appearance of your source These settings are unavailable when the projector is in Standby mode or when the source is disconnected See Value based command methods on page 74 for setting absolute and adjustment commands Command Command target range Response set displaymode target SMARTpresentation displaymode target brightroom darkroom sRGB User set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeaking value set degamma value
5. About your interactive whiteboard system Other features of your interactive whiteboard include A modular pen tray that automatically detects when you pick up a pen tray pen or the eraser Pen tray buttons that activate the pens colors and the on screen keyboard right click Orientation and Help functions A durable hard coated surface that is optimized for projection and easily cleaned A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 SMART UF75 or SMART UF75w projector The SMART UF75 or SMART UF75w projector system includes a short throw projector for use with SMART Board interactive whiteboards and a sturdy support system suitable for many different environments Other features of your projector system include A wall mounted high offset projector engine that uses DLP technology by Texas Instruments providing BrilliantColor performance and Gamma 2 2 correction with SMART Presentation Bright Room Dark Room sRGB and User modes PAL PAL N PAL M SECAM NTSC and NTSC 4 43 video system compatibility HDMI Composite S video and VESA RGB video inputs with additional interface support for Component YPbPr and Component
6. SNMP Turns the Simple Network Management Protocol SNMP agent on or off 66 APPENDIX A Remotely managing your system through a network interface Submenu setting Read Only Community Description Sets a password that is required foreach SNMP get request to the device Hl NoTE The default for Read Only Community is public Read Write Community Sets a password that is required for each SNMP set request to the device Hl NOTE The default for Read Write Community is private Trap Destination Address Displays or allows you to set the IP address of the network s SNMP TRAP manager in values between 0 0 0 0 and 255 255 255 255 The trap destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector such as power state changes projector failure modes a lamp needing to be replaced or other issues 67 APPENDIX A Remotely managing your system through a network interface E mail alerts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu setting Description E mail Alert Selects Enable to turn on or Disable to turn off the E mail Alert function To Displays or allows you to set the e mail address of the e mail alert recipient CC Displays or allows you to set the e mail address of the e mail alert copy to recipient
7. SD SOUINGS ors a a a a a cawidua nhs selecatedanistedetewunedscstulanceswe RE 65 USB Control settings 220000 000000000000 aaao addaa aoaaa a aaora naiannn 66 Network SettingS 00 000022 c cece cece cece cece cece cece eee e cee ceceeeeeeeeeeeeeenes 66 Esmail eee ae a e ee ee ee Ra 68 Password settings 0 20 cece cece cece cece cece cece cece aa ra ranana aaan 68 Simple Network Management Protocol SNMP 0 e cece eee eeeeeees 69 This appendix includes detailed instructions on how to remotely manage your SMART Board 800i5 interactive whiteboard system settings through a network interface Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet Hl NOTE To access the web page your browser must support JavaScript Most commonly used browsers like Internet Explorer and Firefox support JavaScript Accessing web page management Before you can access the web page you must connect the network cable to your projector see the Projector connection diagram on page 22 and enable the Network and VGA Out setting see Adjusting projector settings on page 14 When you first connect your projector to a network an IP address appears on the on screen display 61 APPENDIX A Remotely managing your system through a network interface EH NOTE
8. e Commands aren t case sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column e Check your entries carefully before entering your commands e Press ENTER after typing each command e After the projector executes a command it generates a response e Toprevent buffer overrun don t send another command until you receive the next command prompt Value based command methods Absolute values and adjustment values You can use the command s target range to set an absolute value for a command or cause an adjustment to be made to the current value To create an adjustment command add a plus or minus symbol instead of the equal symbol before the value change you want to enter All absolute values you enter must be within the command target range and all adjustment values must equal a number within the command target range See the following examples for adjusting projector brightness gt get brightness brightness 55 gt set brightness 65 74 APPENDIX B Remotely managing your system through an RS 232 serial interface Video source specification values You can use the source input field described in Source selection controls on next page ina command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inactive but the source device must be connected or you
9. s current IP To change the projector s IP address address in values between 0 0 0 0 and use the RS 232 connector see 255 255 255 255 Network controls on page 80 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through a network interface on page 61 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name number in values between 0 0 0 0 and 255 255 255 255 MAC Address Displays the projector s MAC address in XX XX XX XX XX XX format Group Name Displays the projector s workgroup You can set the projector s workgroup name as set by an administrator name using the remote management maximum 12 characters features see Remotely managing your system through a network interface on page 61 and Remotely managing your system through an RS 232 serial interface on page 71 Projector Name Displays the projectors name as set You can set the projector s name using by an administrator maximum 12 characters the remote management features See Remotely managing your system through a network interface on page 61 and Remotely managing your system through an RS 232 serial interface on page 71 CHAPTER
10. From Displays or allows you to set the e mail address of the user who sends the e mail alert Subject Displays or allows you to set the e mail alert subject Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol SMTP server that you use on your network Username Displays or allows you to set the SMTP server user name Password Displays or allows you to set the SMTP server password Alert Condition Sends e mail alerts whenever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit H NoTE The projector sends an alert e mail SMART Alert to your e mail address Click E mail Alert Test to confirm that your e mail address and SMTP server settings are correct by sending a test e mail SMART Alert Test Mail If the settings are not correct the e mail alert messages aren t sent or received successfully and no warning or notification message are available to advise of this state Password settings This menu provides a security function that allows an administrator to manage projector use and enable the Administrator Password function Submenu setting Password Description When the password function is enabled the administrator password is required to access Web Management Select Disable to allow remote web management of the projector without requiring a password 68 APPENDIX A Remotely managing your syst
11. IMPORTANT Use the SMART Board 880i5 and 885 5 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880 5 SMP or 885i5 SMP interactive whiteboard system installation guide smarttech com kb 170130 to install your interactive whiteboard projector and ECP Make sure an electrical socket is near your SMART product and remains easily accessible during use Using your SMART product near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector Operation ZY WARNING If you are using an audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type Do not climb or allow children to climb on a wall or stand mounted SMART Board interactive whiteboard Do not climb on hang from or suspend objects from the projector boom Climbing on the interactive whiteboard or projector boom could result in personal injury or product damage Viewing 3D content from a projector may cause epileptic seizures or strokes If you or any member of your family has a history of light sensitive seizures consult a doctor before viewing 3D content Viewing 3D content while you are consuming alcohol experiencing sleep deprivation or in poor physical condition may be unsafe
12. the bracket is firmly secured to the wall according to the installation instructions Adjust the projected image See the included SMART Board 880 5 and 885 15 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880i5 SMP or 88515 SMP interactive whiteboard system installation guide smarttech com kb 170130 and Adjusting the image on page 22 Resolving audio issues The projector doesn t have integrated speakers but you can connect an audio system to the audio output connector in the projector s connection panel If no sound is coming from your audio system perform the following procedure I To resolve audio issues 1 56 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel Press the Mute button on the projector s remote control and if Audio Mute is on turn it off Check the ECP s volume knob or use the projector s remote control to ensure that the volume isn t at the lowest setting Ensure that your speaker or audio system is on and that the volume is turned up Check that your source input such as your computer or video device isn t malfunctioning Ensure that its audio output is on and that the volume isn t set to the lowest position H NOTE You must display the source input s video to play its audio through the connected speakers or audio system If the previous steps don t resol
13. 0 to 3 degammaz value set red value 0 to 100 red value set green value 0 to 100 green value set blue value 0 to 100 blue value set cyan value 0 to 100 cyan value set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on videofreeze target off set cc target cc1 cc target cc2 off 77 APPENDIX B Remotely managing your system through an RS 232 serial interface Hl NOTE Typically cc1 displays English U S subtitles while cc2 displays other regional languages such as French or Spanish depending on television channel or media setup Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on page 76 as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected Hl NOTE Some of these commands are invalid with HDMI input and Composite video sources and will return the response invalidcmd command These commands inform you of the current VGA source settings Command Response get frequency frequency current frequency offset setting get tracking tracking current tracking offset setting get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These c
14. Remotely managing your system through an RS 232 serial interface Command set emergencyalertmsg description Command target range Enter a descriptor no more than 60 characters long Response emergencyalertmsg description set emergencyalert target on off emergencyalert target These commands control the current system settings These commands are available when the projector is in Standby mode and when it is on Command set restoredefaults Command target range none Response restoredefaults done set lamphrs target 0 lamphrs 0 set vgaoutnetenable target on off vgaoutnetenable target set usb1source target vga1 vga2 hdmi disabled usb1source target set usb2source target vgal vga2 hdmi disabled usb1source target Ei NOTE The Network and VGA Out setting s features are off by default Select on to activate these features 84 Appendix C Remote control code definitions IR signal format NEC 1 Key Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up a F1 8B CA 40 BF Left 4 F1 8B CA 42 BD Enter lt F1 8B CA 13 EC Right F1 8B CA 43 BC Down v F1 8B CA 41 BE Hide F1 8B CA 15 EA Volume up a F1 8B CA 44 BB Mode F1 8B CA 45 BA Mute F1 8B CA 11 EE Volum
15. YCbCr inputs with the proper adapters not included WXGA QVGA VGA SVGA XGA SXGA SXGA and UXGA video format compatibility Native 1024 x 768 resolution SMART UF75 projector OR Native 1280 x 800 resolution SMART UF 75w projector in 16 10 aspect ratio mode OR Native 1280 x 720 resolution SMART UF 75w projector in 16 9 aspect ratio mode Remote management via a serial RS 232 interface web page or SNMP CHAPTER 1 About your interactive whiteboard system e Analert broadcast feature that enables administrators to send notification messages to network connected projector systems for immediate on screen display e DLP Link technology that ensures compatibility with the emerging 3D content ecosystem e Protected cable routing through a cable cover that limits tampering and clutter e A secure mounting and installation system that includes the following o An optional projector padlock ring to prevent removal of the projector from the boom o Mounting hardware for solid masonry or framed wall installations as well as a safety tether o Templates and instructions for positioning the system safely Extended Control Panel ECP Your projector system ECP attaches to the interactive whiteboard pen tray The ECP features controls for power source selection and volume adjustment as well as a USB A receptacle for USB drives Included accessories The following accessories are included with your interactive whiteboard system
16. You can view the projectors IP address by accessing the projectors Network Settings menu page see Network settings on page 66 I To use the management web page 1 Start your Internet browser 2 Type the IP address in the address line field and then press ENTER The SMART UF75 Projector Settings or SMART UF 75w Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting you change Home The Home menu page displays basic projector information and enables you to select the on screen display language H NOTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description Language Displays language options Projector Information Displays current projector information Control panel This menu enables you to manage the projector audio and video status alerts and appearances using an Internet browser Submenu setting Description Power Turns the projector on or puts it into Standby mode Select the Power ON or Power OFF button Restore All Projector Returns projector settings to default values or refreshes the current Defaults settings Select Submit or Refresh IMPORTANT The Submit option is irreversible and resets all
17. and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety warnings cautions and important information Installation ZY WARNING e Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product e Toreduce the risk of fire or electric shock do not expose the SMART product to rain or moisture IMPORTANT INFORMATION Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom while balancing the top with your other hands When mounting the projector boom on a framed or hollow wall attach both the mounting bracket and the safety tether to a stud to safely support the projectors weight If you use only drywall anchors the drywall can fail resulting in possible personal injury and damage to the product which may not be covered by your warranty Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables caref
18. appearance descriptions in each mode Startup Screen Sets the type of startup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function Video Mute 64 Turns the video mute setting on or off Select On to hide the display and Off to show it again APPENDIX A Remotely managing your system through a network interface Submenu setting High Speed Fan Description Adjusts the speed of the projector s fan Select High or Normal EH NOTE Use the High setting when the projector s temperature is high or the altitude is above 6000 1800 m Projector Mode Adjusts the projection mode to Front Ceiling Rear or Rear Ceiling IMPORTANT SMART recommends that you never change this setting from the Ceiling projection mode Source Adjusts the input source to VGA 1 VGA 2 Composite S Video or HDMI VGA1 Assigns an alternative name to your VGA 1 input which appears when you select the VGA 1 input VGA2 Assigns an alternative name to your VGA 2 input which appears when you select the VGA 2 input S Video Assigns an alternative name to your S video input which appears when you select the S video input Composite Assigns an alternative name to your Composite video input which appears when you select the Composite video input HDMI Assigns an alternative name to your HDMI input which appears wh
19. ball Gently run the cleaning cloth across the mirror like you would a feather duster Don t apply any pressure to the lens or mirror When cleaning the projector s lens e Usea bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the lens with your bare hands or a brush e f wiping the lens is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the lens from the center to the edge using the cleaning cloth like you would a feather duster Don t apply any pressure to the lens or mirror Focusing and adjusting the projector image For information on focusing and adjusting the projector image see Focusing the image on page 21 and Adjusting the image on page 22 38 CHAPTER 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module Removing and replacing the projector lamp module Eventually the lamp will dim and a message will appear reminding you to replace it Make sure you have a replacement lamp module before proceeding with the following instructions ZY WARNING e See smarttech com compliance for the projectors MSDS documents e Replace the lamp module when the projector displays its lamp life warning message If you continue to use the projector after this message appears the lamp can shatter or burs
20. che ce sbesecceecedleccienecdessecteeesseicectes 37 Focusing and adjusting the projector image 2 2 2 38 Replacing the projector lamp 22222220 39 Chapter 6 Troubleshooting your interactive whiteboard system 222 45 Before VOU stall x25 ieee eons ate al ne ot he RS te eh aed eel 46 Determining you interactive whiteboard system s status 2 00 2 220 20e eee ee eee e eee 48 Resolving interactive whiteboard iSSueS 22 2222222 ee eee cece cece cece cece cece eee eeeeeees 49 Resolving projector isSueS 2 2 2 2 eee 50 Resolving ECP iSSu S 0 000000 c cece ccc cece cece cece cece eee eeeeeeeeeeeeeeeeeeeeees 57 CONTENTS Accessing the service Menu 22 22 2222 eee cece eee cece cece cece cece cece cece cece cece eeeeeeeeeeeees 57 Transporting your interactive whiteboard system 0222222 c eee e cece cece eee ceee eee eeeeeees 59 Appendix A Remotely managing your system through a network interface 61 Web page management l ss 0200 se 8 dcne cin an teas sae diukudac hahoesae so Wicausdon s asain daames 61 Simple Network Management Protocol SNMP 0 220ccceee cece ceececeeceeeeeeeess 69 Appendix B Remotely managing your system through an RS 232 serial interface 71 Connecting your room control system to the ECP 0000000 c cece eee cece eee eee 71 Projector programming co
21. connect the power cable to a power outlet until you have connected all the cables to the projector and ECP Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features Download SMART software from smarttech com software These pages list the minimum hardware requirements for each software version If SMART software is already installed on your computer take this opportunity to upgrade your software to ensure compatibility Chapter 3 Using your interactive whiteboard system Using your projector 22 2 2 eee 11 Using your remote Control 2 2 2 2 eee eee ee cece cece cece ceccecccceceeecceeeeees 11 Replacing the remote control battery 222222222 ccc cece cece cece cece cece ccceeeees 12 Using the remote control buttons 2 2 22 eee ee cee cece cece eeeeeeeeee 13 Adjusting projector settings 22 2 2 2 200 eee 14 Focusing the image 00 cece ccc eee cece e cece cece e cece eeeeececeeeeeceeeeeeeeeenee 21 Adjusting the image 2 2 2 2 2 222 e cee c cece cece ccc ccc ce ee cee cece ee ence adaon aaao araara nann 22 Projector connection diagram 2 2 2 2 eee cece cece e cece eee e eee ceeccecceeecccceeeeeees 22 Using your interactive whiteboard 2 2 20 cece e eee c cee cccecccccceccccceeeeees 24 Using the Extended Control Panel ECP 0 0 0000202 c cece cece ccc ccc ccc ccc cece c
22. hours on page 43 for details on the lamp hours reset procedure Input Displays the currently displayed video input source VGA 1 VGA 2 Composite S Video HDMI or None Resolution Displays the projector s most recently If there is no current video input source signal this setting displays the last known source signal image resolution and refresh rate Firmware Version Displays the projector s digital display processor DDP firmware version in x X X X format 20 CHAPTER 3 Using your interactive whiteboard system Setting MPU Version Network Version Model Number Use Displays the projector microprocessor unit MPU firmware version in x x x x format Displays the projector s network communications processor firmware version in x x x x format Displays the projectors model number Notes If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector s network communications processor firmware version and displays 0 0 0 0 instead Serial Number Displays the projector s serial number Focusing the image Use the focus lever located on the projector lens to focus the projected image To focus the image Move the focus lever up or down until the image is in focus 21 CHAPTER 3 Using your interactive whiteboard system Adjusting the ima
23. lamp module you need to access the projector service menu and reset the lamp hours To prevent accidental errors only asystem administrator should perform this procedure Hl NoTE Always reset the lamp hours after you replace the lamp because lamp service reminders are based on the current hours of use I To reset the lamp hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up P CAUTION Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 2 Scroll down to Lamp Hour Reset and then press OK Both Lamp Hour values Standard and Economy reset to zero CAUTION Do not reset the lamp hours unless you have just replaced the lamp module Resetting the lamp hours on an old lamp can damage your projector as a result of lamp failure Hl NOTE You re unable to reset the Display Hour value because it s the running total of hours the projector has been in use 3 Press the Menu button on the remote control The SMART UF75 Settings menu appears 4 Select amp to confirm that Lamp Hour is reset to zero 43 Chapter 6 Troubleshooting your interactive whiteboard system Before you SlaM agonists nce ao ce eek oh Aar eA Enie eE ATEEN de sed aes see Pe doe dace ees sete ee 46 Locating status lights 20
24. module into the projector 1 Remove the new lamp module from its packaging 2 Carefully place the lamp module into the projector using the handle on the top of the module Hold the lamp module vertically and guide it into its slot Gently press the power end of the lamp module against the projector to ensure the power plug makes contact with the projector s power receptacle H NOTE You should be able to place the lamp module into the projector easily without applying much force 3 Use the Phillips screwdriver to secure the captive screws IMPORTANT Do not over tighten the screws 4 Carefully replace the lamp cover 5 Connect the power cable to the wall outlet 6 Press the Power button once on the remote control or ECP to confirm that the projector is operating and that the lamp module is correctly installed 7 Put the old lamp module in a secure container and handle it gently until you recycle it I To finish the projector lamp module installation 1 Turn on the projector 2 Adjust the projector image if necessary see Adjusting the image on page 22 3 Access the service menu to reset the lamp hours see Resetting the lamp hours on next page 42 CHAPTER 5 Maintaining your interactive whiteboard system 4 Activate the projector s alert e mails and lamp warnings if they ve been deactivated see E mail alerts on page 68 and Control panel on page 62 Resetting the lamp hours After you replace the
25. operation of your projector and may invalidate your warranty e When transporting your SMART product repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection e f your SMART product requires replacement parts make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original vi IMPORTANT INFORMATION Environmental requirements Before you install your SMART Board 800i5 interactive whiteboard system review the following environmental requirements Environmental requirement Operating temperature Parameter 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m 41 F to 86 F 5 C to 30 C from 6000 to 9800 1800 m to 3000 m Storage temperature 40 F to 122 F 40 C to 50 C Humidity 30 to 80 relative humidity non condensing Water and fluid Intended for indoor use only Doesn t meet any salt spray or water resistance ingress requirements Don t pour or spray liquids directly onto your interactive whiteboard the projector or any of its sub components Dust Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 37 for information on cleaning the pro
26. s operating temperature has been exceeded See The Projector Overheated Fan Failure or Color Wheel Failure message appears on page 51 Off Solid red N A N A None N A There s an issue with the projector s fan or color wheel See The Projector Overheated Fan Failure or Color Wheel Failure message appears on page 51 Off Off Off Off None None The projector power cable isn t properly connected OR There s an issue with the mains power supply for example the circuit breaker is off Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Resolving operation issues To resolve operation issues complete the following tasks e Confirm that the camera system cable is connected to the back of the pen tray e Perform the calibration procedure documented in the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 e If necessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics Resolving connection issues To resolve connection issues complete the following tasks e Confirm that the ECP cable harness s 4 pin mini DIN
27. values 62 APPENDIX A Remotely managing your system through a network interface Submenu setting Volume Description Adjusts the projector s volume from 20 to 20 Mute Turns on or turns off the mute settings Select On to mute the projector s sound and Off to turn off mute Volume Control Enables volume control on the ECP Select On to enable volume adjustment and select Off to disable volume adjustment if you prefer to use your audio system or speaker not included controls Closed Captioning Turns on or turns off the closed captioning feature Language Sets the closed captioning language to CC1 or CC2 Typically CC1 displays U S English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup Display Mode Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance e SMART Presentation is recommended for color fidelity e Bright Room and Dark Room are recommended for locations with those conditions e SRGB provides standardized accurate color e User enables you to apply your own settings Brightness Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the pr
28. video input VGA 1 Primary computer not included 11 DB15F RGB video input VGA 2 Secondary computer not included through VGA connection kit 12 RCA Composite video input Video source not included and left and right RCA audio input through RCA connector pod 13 4 pin mini DIN S video input Video source not included and left and right RCA audio input 14 HDMI input High definition video source not included 23 CHAPTER 3 Using your interactive whiteboard system H NOTES e To connect your interactive whiteboard see the SMART Board 880 5 and 885 5 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880i5 SMP or 885i5 SMP interactive whiteboard system installation guide smarttech com kb 170130 e To connect accessories to your interactive whiteboard refer to the documents included with the accessories and consult the SMART Support website smarttech com support for additional information Using your interactive whiteboard Refer to the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 for more information on using your interactive whiteboard When you connect your SMART Board interactive whiteboard to a computer with SMART software you can access the full capabilities of your interactive whiteboard For more information on this software press the Help button on your interactive whiteboard pen tray For additional resources go to smarttech co
29. wait 10 seconds and then reconnect it If the issue persists update the firmware as documented in the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 If the Ready light indicates that a firmware update is in progress but no update is actually taking place disconnect the interactive whiteboard s power cable wait a few seconds and then reconnect it Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support Performing initial troubleshooting on your projector will reduce the time of a support call 50 CHAPTER 6 Troubleshooting your interactive whiteboard system Your projector stops responding If your projector stops responding perform the following procedure I To restart an unresponsive projector 1 2 3 Put the projector into Standby mode and then wait 30 minutes for it to cool down Disconnect the power cable from the power outlet and then wait at least 60 seconds Connect the power cable and then turn on the projector The Projector Overheated Fan Failure or Color Wheel Failure message appears If the Projector Overheated Fan Failure or Color Wheel Failure message appears and the projector stops projecting an image one of the following issues is occurring e The projector is overheating internally because of blocked air vent
30. 3 Using your interactive wh iteboard system for projector support as set by an administrator maximum 16 characters Setting Use Notes Location Displays the projector s location as set You can set the projector s location by an administrator maximum 16 using the remote management features characters see Remotely managing your system through a network interface on page 61 and Remotely managing your system through an RS 232 serial interface on page 71 Contact Displays the contact name or number You can set the contact name or number using the remote management features see Remotely managing your system through a network interface on page 61 and Remotely managing your system through an RS 232 serial interface on page 71 Language menu Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish and Swedish Ei Information m enu detected video source signal resolution and refresh rate Lamp Hours Displays the current number of lamp Always reset the lamp hours after you usage hours from 0 to 4000 hours from replace a lamp because lamp service when it was last reset reminders are based on the current hours of use See Resetting the lamp
31. 4 55 Full screen 1024 x 768 XGA 60 4 3 60 004 Full screen 1024 x 768 XGA 70 4 3 70 069 Full screen 1024 x 768 XGA 75 4 3 75 029 Full screen 1024 x 768 XGA 85 4 3 84 997 Full screen 1024 x 768 MAC 19 4 3 74 7 Full screen 1152 x 864 SXGA1 75 4 3 75 Full screen 1280 x 768 SXGA1 75 1 67 1 60 Letterbox 1280 x 800 WXGA 16 10 60 Letterbox 1280 x 800 WXGA 16 10 58 2 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Full screen 1280 x 960 Quad VGA 85 4 3 85 002 Full screen 1280 x 1024 SXGA3 60 5 4 60 02 Letterbox 1280 x 1024 SXGA3 75 5 4 75 025 Letterbox 1280 x 1024 SXGA3 85 5 4 85 024 Letterbox 1400 x 1050 SXGA 4 3 59 978 Full screen 1600 x 1200 UXGA 4 3 60 Full screen 30 CHAPTER 4 Integrating other devices SMART UF75w projector Resolution Mode Aspect Refresh Match Input Match Input ratio rate Hz appearance appearance 16 10 aspect 16 9 aspect ratio mode ratio mode 720 x 400 720x400 _85 9 5 85 039 Letterbox Letterbox 640 x 480 VGA 60 4 3 59 94 Pillarbox Pillarbox 800 x 600 VGA 72 4 3 72 809 Pillarbox Pillarbox 800 x 600 VGA 75 4 3 75 Pillarbox Pillarbox 800 x 600 VGA 85 4 3 85 008 Pillarbox Pillarbox 800 x 600 SVGA 56 4 3 56 25 Pillarbox Pillarbox 800 x 600 SVGA 60 4 3 60 317 Pillarbox Pillarbox 800 x 600 SVGA 72 4 3 72 188 Pillarbox Pillarbox 800 x 600 SVGA 75 4 3 75 Pillarbox Pillarbox 800 x 600 SVGA 85 4 3 85 061 Pillarbox Pillarbox 832 x 624 MAC 16 4 3 74 55 Pillarbo
32. Pregnant women and elderly individuals should avoid viewing 3D content IMPORTANT INFORMATION Viewing 3D content may cause sickness including nausea dizziness headache eyestrain blurred vision or numbness If you experience any of these symptoms stop viewing 3D content immediately If these symptoms persist consult a doctor Parents and teachers should monitor children and students for adverse effects resulting from viewing 3D content since children and teenagers may be more susceptible than adults to related health risks To avoid adverse effects resulting from viewing 3D content with your interactive whiteboard system observe the following precautions o Donot use 3D glasses for viewing any material other than 3D content o Maintain a minimum distance of 7 2 m from your interactive whiteboard system s screen Viewing 3D content from too close a distance may result in eyestrain o Avoid viewing 3D content for a prolonged period of time Take a break of 15 minutes or longer after every hour of viewing o Face the screen squarely when viewing 3D content Viewing 3D content from an angle may cause fatigue or eyestrain P CAUTION Do not block the projector s ventilation slots and openings Avoid putting the projector into Standby mode during the lamp ignition phase because this can lead to premature lamp failure Keep the projector lamp on for a minimum of 45 minutes before putting it into Standby mode to preserve the lamp
33. Remote control The remote control enables you to control the system and set up your projector Use the AL remote control to access menu options system information and input selection options goe Pens There are two pens included with your interactive whiteboard Pick A i up a pen and press one of the four color buttons on the pen tray black red green or blue to select the color of digital ink you write on the interactive whiteboard IMPORTANT Do not substitute the pens with other items such as dry erase markers if Touch Recognition is enabled Touch Recognition enables you to pick up a pen tray pen and then write select or erase without replacing the pen CHAPTER 1 About your interactive whiteboard system Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute object as long as it has a similar shape reflects infrared light and doesn t scratch or mark the interactive whiteboard surface VGA connection kit The VGA connection kit allows you to connect a laptop to your interactive whiteboard system using a VGA cable The end of the VGA connection kit can be attached to either side of the interactive whiteboard or to a wall in a convenient location SMART Board 8005 interactive whiteboard system accessories The following accessory is included with SMART Board 800i5 interactive whiteboard systems RCA connector pod The RCA connector pod includes two RCA jacks for dual c
34. XGA support See projector 25 23 25 66 30 23 65 76 78 30 23 29 25 79 iii vii 61 87 See interactive whiteboard 30 INDEX zoom 92 64 SMART Technologies smarttech com support smarttech com contactsupport
35. ations electrostatic discharge emergency alerts emissions environmental requirements eraser European Union regulations F fans flickering focus G 66 80 63 66 80 34 vii 35 68 57 24 88 vii 65 vii vii 87 51 65 21 GoWire cable See SMART GoWire cable INDEX H HD signal compatibility HDMI connections head space clearance height Help button humidity image adjusting focusing resolving issues with input selection installation choosing a height choosing a location securing interactive whiteboard about indicators and controls of maintaining replacing an older model using IP address L lamp module cleaning replacing resolving issues with languages laptop computers connecting troubleshooting issues with letterboxing light sources lithium ion batteries location 90 32 23 65 76 8 8 24 vii 22 21 53 25 65 76 N 49 37 24 66 80 37 39 52 63 34 55 30 32 87 7 66 Low Power mode 25 MAC address 80 MAC support 30 mounting template 8 mute control 13 79 native video formats 29 network communication 23 57 66 80 options 6 original packaging 59 packaging 88 passwords 58 68 pen tray about 3 locking to the interactive whiteboard 9 pens 4 peripheral sources 34 pillarboxing 30 32 power 23 25 62 73 75 projector about 3 adjusting settings for 14 adjusting the image of 22 cleaning 37 connection diagram for 22 displ
36. attery When returning a SMART Technologies 87 APPENDIX D Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery call SMART Technologies RMA for information on the special shipping regulations e 1 866 518 6791 Option 4 U S Canada e 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations For more information see smarttech com compliance 88 Index 3 3 5 mm audio connectors 23 3D support 65 A accessories included 4 optional 6 alarms 65 aspect ratios 29 30 32 33 64 audio connections for 23 controlling volume of 25 63 79 muting 13 79 resolving issues with 56 B batteries 12 87 Blu ray 35 C cameras 34 Chinese regulations 88 closed captioning 63 77 composite video connections 33 65 76 78 connection diagrams ECP 25 projector 22 contact person 66 89 D DHCP display modes DNS document cameras drywall dust DVDs E e mail alerts ECP about lights and status of using EIP regul
37. aying the name of 66 focusing the image of 21 installing 7 lights and status of 46 locating the serial number on 46 remotely managing 61 71 INDEX replacing the lamp of 39 routing cables from 9 securing to the boom 9 troubleshooting 50 using your remote control with 11 video format compatibility for 29 Q quad VGA support 30 R RCA connector pod 5 RCA jacks 23 26 refresh rates 29 30 remote control about 4 code definitions for 85 installing the battery 12 using the buttons 13 RJ45 connector 23 RoHS directive 87 room control 25 61 71 RS 232 serial interface 23 71 S S video connections 23 33 65 76 SB8 CTRL room control adapter 26 SD signal compatibility 32 serial interface See RS 232 serial interface serial number 46 signal loss 53 SMART Board interactive See interactive whiteboard whiteboard SMART GoWire cable 5 27 SMART Meeting Pro software on 5 27 SMART GoWire cable SMART UF75 or UF75w See projector projector SMTP 68 91 SNMP 69 sound See audio startup screen 64 subnet mask 66 80 SVGA support 30 SXGA support 30 T temperatures operating and storage vii transportation 59 trap destination address 67 troubleshooting 45 U UF75 or UF75w projector USB drives USB receptacles UXGA support V VGA connections VGA support video connections for format compatibility for volume control warnings water and fluid resistance web page management WEEE directive whiteboard X
38. be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART One or more of the following patents US6320597 US6326954 US6540366 US6563491 US6741267 US6803906 US6829372 US6919880 US6954197 US7151533 US7184030 US7236162 US7411575 US7532206 US7619617 US7643006 US7692625 US7757001 US7880720 USD612396 USD616462 USD617332 USD635189 USD636183 and USD636784 Other patents pending 01 2012 Important information Before you install and use your SMART Board 800i5 interactive whiteboard system read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories helping you to prevent injuries and equipment damage Ensure that your interactive whiteboard system is always being used correctly In this document interactive whiteboard system refers to the following e SMART Board 800 series interactive whiteboard e SMART UF75 or SMART UF75w projector e Accessories
39. because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projector s components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector IMPORTANT e Put your SMART product into Standby mode before cleaning it e Follow these guidelines to clean the projector o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing o Do not use abrasive cleaners waxes or solvents o Avoid touching the lens If it is necessary to clean the lens o Use liquids or commercial solvents Such as glass cleaners to clean the lens but do not spray them directly on the system o Use protective gloves and dip a lint free cloth such as Purestat PW2004 in an anti static solvent Such as Hyperclean EE 6310 o Gently wipe the lens from the center to the edge Do not apply any pressure to the lens IMPORTANT INFORMATION Service ZY WARNING e There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection P CAUTION e Donot adjust any settings in the service menu other than those listed in the following procedures Changing other settings might damage or affect the
40. ble with the projector Refer to your computer s manual for more information CHAPTER 6 Troubleshooting your interactive whiteboard system 4 Optionally reset the projector as described in Resetting the projector on page 58 to adjust the frequency and tracking to their original values IMPORTANT This action resets all values to their defaults Frozen image If your projector has a frozen image perform the following procedure I To resolve a frozen image 1 Ensure that the Hide Display feature is off Press the Hide button on the projector s remote control to hide or show the display Ensure that your source device such as your DVD player or computer isn t malfunctioning 2 3 4 Put the projector into Standby mode and then wait 30 minutes for it to cool down 5 Disconnect the power cable from the power outlet and then wait at least 60 seconds 6 Connect the power cable and then turn on the projector 7 If the previous steps don t resolve the issue contact your authorized SMART reseller Your image doesn t fit the interactive whiteboard If you re using a SMART UF75w projector with a wide screen interactive whiteboard verify that you re using the correct aspect ratio mode for the interactive whiteboard Interactive whiteboard Aspect ratio mode SMART Board 885 interactive whiteboard 16 10 You can set the aspect ratio mode using the Native DLP Resolution setting in the Projector Functions menu see Adjusting pr
41. cc 55 Your image doesn t fit the interactive whiteboard 2 222 222 e cece cece cece ee eee 55 The image from your connected laptop computer isn t projected 2 22222 55 Unaligned projected image 2 2 22 ccc cece cece nee ee eee ence ee eee e ence cece eeeneseeeees 55 Resolving audio issues 2 2 22 22 eee 56 Resolving network communication iSSUES 0 00020 c cece cece cece cece annann 57 Resolving ECP issues 000002 c ccc ccc cece ee cece cece cece oaea ora raaraa ranana 57 Accessing the service Menu 2 2 eee 57 Retrieving your password 2 e cece cece cece aaraa oraraa anainn 58 Resetting the projector 0 0 0 0000 c ccc c cece cece cee eee eee cece cece eee eee eeeeeeeeeeeeees 58 Transporting your interactive whiteboard system 2 000022 e cece cece cece cece cece cece ee eeeeees 59 45 CHAPTER 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system For issues not covered in this chapter consult the SMART Support website smarttech com support or contact your authorized SMART reseller smarttech com where Before you start Before you troubleshoot your interactive whiteboard system or contact your authorized SMART reseller or SMART Support for assistance you need to do the following e Locate your interactive whiteboard sys
42. ccessory for the SMART Board 800i5 interactive whiteboard system Purchase this item from your authorized SMART reseller The following diagram and table describe the components of the RCA connector pod Number Function 1 RCA composite video input jack for peripheral devices such as a DVD Blu ray player 2 RCA audio jack right input 3 RCA audio jack left input 26 CHAPTER 3 Using your interactive whiteboard system Using the SMART GoWire cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on computers where the application isn t installed H NOTES e A SMART GoWire cable is included with SMART Board 800i15 SMP interactive whiteboard systems e The SMART GoWire cable can only be used with Windows operating systems If you re using a computer that doesn t have the software installed connect the computer to the interactive whiteboard system using the SMART GoWire cable The SMART Meeting Pro icon a appears in the notification area on your computer once you connect your SMART GoWire cable Click the icon to access additional tools and to configure your hardware and software settings IMPORTANT Ensure that Autoplay is enabled on your computer before you connect the auto launch cable Go to smarttech com support for more information For more information on SMART Meeting Pro software search for the SMART Meeting Pro software release notes in
43. ce 3 Configure your serial interface settings using the values from the table in the previous section and then press ENTER An invalid cmd for help message appears and the gt character appears as a command prompt on the following line Hl NoTE If no message or an error message appears your serial interface configuration isn t correct Repeat step 3 4 Type commands to configure your settings Hl NOTES o Tosee alist of commands available in the current operating mode type and then press ENTER o If you re using a terminal emulation program turn on your program s local echo setting to see characters as you type them Projector programming commands This section documents the projector programming commands Projector power state controls Your projector responds to commands only at certain power states and times There are five projector power states e Powering startup e On operating e Cooling e Confirm off e Idle Standby mode Command inventory Your projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press ENTER 73 APPENDIX B Remotely managing your system through an RS 232 serial interface IMPORTANT When entering commands ensure there is a 10 millisecond delay between characters for reliable operation H NoTES e Sendacommand only after the projector sends a command prompt
44. ce cece eeecceeeceeeeeeeeeeeeeeees 5 SMART Board 8005 interactive whiteboard system accessories 2 2222022 2222 eee eee 5 RCA connector pod 22 22 cece cece ccc cc cece cece cece cece cece cece cceeeeeeeeeeeseseeeees 5 SMART Board 800i5 SMP interactive whiteboard system accessories 5 SMART GoWire auto launch cable 222 2 0222222 c cece cece cece cc ccceeecceceeceees 5 CATS USBiextender 2 2 2 e2222h e casebede ih boeades dcewetcegecdede eben diawestiesonessiseeeass 6 Optional accessorieS 00 00 00 c ccc c ccc ee eee daada eee e tebe eee eeeeeeeeeeeeeeeeeeeeeees 6 Your SMART Board 800i5 interactive whiteboard system combines the following components e SMART Board 800 series interactive whiteboard e Wall mounted short throw SMART UF75 or SMART UF75w projector e Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories CHAPTER 1 About your interactive whiteboard system SMART Board 800i5 interactive whiteboard system features Your SMART Board 8005 interactive whiteboard system uses the short throw high offset SMART UF75 or SMART UF 75w projector The throw litters mw distance of the SMART UF75 or SMART UF75w SSE EY projectors is half that of the SMART UF65 projector resulting in a shorter boom and reduced shadows on the projecte
45. ckground Capture User Startup Screen closes the on screen display menu and captures the entire projected image The captured image is displayed the next time the on screen display opens The capture can take up to one minute depending on the complexity of the background graphic Preview Startup Screen enables you to preview the default or captured startup screen CHAPTER 3 Using your interactive whiteboard system Setting Set to Default Use Resets projector settings to their default values Notes If you select Yes all projector settings reset to their defaults reversing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a SMART Support specialist USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ECP The default is VGA 1 When the user switches to the video source you select in this setting the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ECP Selecting Disabled disables the room computer USB receptacle on the ECP USB2 Source Enables touch for the selected video The default is VGA 2 source VGA 1 VGA 2 HDMI or When the user switches to the video Disabled by associating the video
46. compatibility on page 29 e Ensure the video source is properly connected to the projector e Press the Input Select button on the remote control or ECP to switch to the correct video source If these tasks don t resolve the issue refer to the following sections for additional troubleshooting information Loss of signal If a video source signal is not detected out of range of the projector s support video modes or the signal is being switched to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen I To resolve signal loss issues 1 Wait approximately 45 seconds for the image to synchronize Some video signals require a longer synchronization period 2 If the image doesn t synchronize check the cable connections to the projector and the ECP 3 Ensure that the image signal is compatible with the projector see Video format compatibility on page 29 4 If there are any extension cables switch boxes connection wall plates or other devices in the video connection from the computer to the projector temporarily remove them to ensure they are not causing the video signal loss 5 If your projector still doesn t show a source signal contact your authorized SMART reseller 53 CHAPTER 6 Troubleshooting your interactive whiteboard system Partial scrolling or incorrectly displayed image NOTES e The following procedure applies to Windo
47. connector is properly connected to the 5V 2A connector on the projector 49 CHAPTER 6 Troubleshooting your interactive whiteboard system e Confirm that the ECP cable harness s DB9M RS 232 connector is properly connected to the Control connector on the projector e Confirm that the USB cable which is located on the underside of the pen tray is properly connected from the interactive whiteboard to the ECP e Confirm that the USB cable is properly connected from a fully functional USB receptacle on the computer to the correct USB receptacle on the ECP e Confirm that the projector s on screen menu option for the USB receptacle is set to the correct video source e f necessary complete additional troubleshooting on any devices between the USB connection from the computer to the interactive whiteboard system including any USB hubs and extension cables H NOTES o If you re using the CAT 5 USB extender see Troubleshooting tips for the CAT 5 USB extender for SMART Board 800 series interactive whiteboards smarttech com kb 147499 o Computers connected to the ECP override computers connected to the CAT 5 USB extender If you connect two computers to the ECP any computer connected to the CAT 5 USB extender doesn t have a data connection to the interactive whiteboard Resolving controller module issues If the controller module takes longer than 10 seconds to start up disconnect the interactive whiteboard s power cable
48. ctor Signal format Aspect Horizontal Vertical Match Input Match Input ratio frequency frequency appearance appearance kHz Hz 16 10 aspect 16 9 aspect ratio mode ratio mode 480i 525i 4 3 15 73 59 94 Pillarbox Pillarbox 480p 525p 4 3 31 47 59 94 Pillarbox Pillarbox 576i 625i 5 4 15 63 50 Pillarbox Pillarbox 576p 625p 5 4 31 25 50 Pillarbox Pillarbox 720p 750p 16 9 45 59 94 Letterbox Full screen 720p 750p 16 9 37 5 50 Letterbox Full screen 1080i 1125i 16 9 33 75 59 94 Letterbox Full screen 1080i 1125i 16 9 28 13 50 Letterbox Full screen 1080p 1125p 16 9 67 5 59 94 Letterbox Full screen 1080p 1125p 16 9 56 25 50 Letterbox Full screen H NOTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080i source content to fit its native resolution it doesn t support a pixel perfect display of 1080i source content 32 CHAPTER 4 Integrating other devices Video system signal compatibility The following tables list the projectors video system signal compatibility particularly for signals delivered over S Video and Composite video connectors which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14 H NOTE The 16 9 command delivers all video modes with black bands along the top and bottom edges of the screen The Match Input command might delive
49. d image When the projector displays an image from your computer on the touch sensitive interactive whiteboard you can do everything that you can do at your computer open and close applications scroll through files conference with others create new documents or edit existing ones visit websites play video clips and more by touching the screen Two users can also draw on the interactive surface at the same time and you can use an array of gestures within applications This projector also supports video and audio connections from a variety of devices including DVD Blu ray players VCRs document cameras and digital cameras and can project media from these sources onto the interactive screen When you use SMART software with your SMART Board 800i5 interactive whiteboard system you can write or draw over the projected computer image in digital ink using a pen tray pen or your finger and then save these notes to a notebook file or directly into any Ink Aware application SMART Board 800 series interactive whiteboard Your SMART Board 800 series interactive whiteboard featuring SMART s proprietary DViIT Digital Vision Touch technology is the most intuitive touch sensitive front projection interactive whiteboard in the world The SMART Board 800 series interactive whiteboard performs best with the SMART UF75 or SMART UF75w projector because of its exceptional color performance and input response CHAPTER 1
50. e USB2 on the ECP Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and names when DHCP is not used Submenu setting Description DHCP Determines if the projector s IP address and other network settings are dynamically assigned by a DHCP server or manually set e Onallows the network s DHCP server to assign a dynamic IP address to the projector e Off allows you to manually set the projector s IP address and other network settings IP Address Displays or allows you to set the projector s IP address in values between 0 0 0 0 and 255 255 255 255 Subnet Mask Displays or allows you to set the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays or allows you to set the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays or allows you to set the projector s IP address for your network s primary domain name server in values between 0 0 0 0 and 295 255 255 255 Group Name Displays or allows you to set the projector s workgroup name maximum 12 characters Projector Name Displays or allows you to set the projector s name maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support maximum 16 characters
51. e and adjustment commands Command Command target range Response set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value Audio controls These commands control your projector s internal audio amplifier which affects sound passed through the projector to your external audio system not included Audio output controls aren t defined by the video source These settings are unavailable when the projector is in Standby mode These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mute mute current mute setting get volumecontrol volumecontrol current volume control setting These commands control your projector s audio amplifier settings See Value based command methods on page 74 for setting absolute and adjustment commands Command Command target range Response set volume value 20 to 20 volume value set mute target on mute target off set volumecontrol target on volumecontrol target off 79 APPENDIX B Remotely managing your system through an RS 232 serial interface Network controls These commands control your projector s network status and settings These settings are located in the OSD and are available even when the projector is in Standby mode You must locally set the network and VGA out commands to on for the ne
52. e cece cece cece raaraa ranana aaun 46 Locating serial numbers 2 2 eee cece cece cece cece cece cccecceceeeeeees 46 Determining you interactive whiteboard system s status 0 000000 e cece cece eee cece ee eee 48 Resolving interactive whiteboard isSueS 2 2 2 2 2 222222 e eee e cece cece ccc cece cece cece cece ee runan 49 Resolving operation SSUES 2 0 0 cece cece eee een e eee SEN e eee aaneen ran kannar 49 Resolving connection issues 2 22 2 2 eee eee 49 Resolving controller module issues 2 222220 eee 50 Resolving projector isSUeS 2 2 2 2 eee 50 Resolving projector errors 2 2 eee 50 Your projector stops responding 2 22 22 e cece eee ecceecececccceeeeeees 51 The Projector Overheated Fan Failure or Color Wheel Failure message appears 51 The Lamp Failure message appears 0 2 00200 e cece eeeeeeees 52 The projector Power and Service lights are Off 00 2 2 c eee e cece ecceee eee eeees 52 Resolving IMAGE ISSUCS i oe ofc 2 22th see 2os shoe de dads 2 dees ERr a a LS EEA akri ides 6252 53 Loss of Signal 2 2 2 2 22 e cece cece cece cece cece cece ccc ce cece cece cece cece ec eeceeeeeeeeeeeeeees 53 Partial scrolling or incorrectly displayed image 22 e cece eee eee ee 54 Unstable or flickering image 2 2 22222 cece cece cece ccc c cece cece cece ee eeeeeeeeees 54 Frozen mage
53. e down v F1 8B CA 46 B9 85 Appendix D Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment regulations WEEE directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached the end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances ROHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS directive 2002 95 EC Consequently this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Batteries Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion b
54. e speakers The composite video connector and associated dual channel audio inputs on the projector and optional RCA connector pod are for input only These RCA jacks don t provide an output signal I To connect a laptop to a SMART Board 800i5 interactive whiteboard system 1 2 Connect a USB cable from the laptop computer to the ECP Connect a VGA cable from the laptop computer to the VGA connection kit OR Connect an HDMI cable from the laptop computer to the projector Press the Input button on the ECP or remote control to switch input sources to the laptop computer I To connect a laptop to a SMART Board 800i5 SMP interactive whiteboard system 1 34 Connect the laptop computer to the SMART GoWire cable and then connect the SMART GoWire cable to the CAT 5 USB extender OR Connect the laptop computer directly to the CAT 5 USB extender CHAPTER 4 Integrating other devices 2 Connect a VGA cable from the laptop computer to the VGA connection kit OR Connect an HDMI cable from the laptop computer to the projector Press the Input button on the ECP or remote control to switch input sources to the laptop computer I To connect a DVD Blu ray player or similar device 1 35 If you have speakers installed turn the volume dial on the ECP all the way down to prevent buzzing or sparking Connect your peripheral device s input cables to the receptacles on the projector or to the optional RCA connector p
55. ece ee eeeeeeees 24 Using the RCA connector pod 2 2 2 e cece cece ceeeeeecceececceeeeeeees 26 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices Using your projector This section explains how to use your projector and its included remote control Using your remote control The projector remote control enables you to access on screen projector menus and change projector settings CHAPTER 3 Using your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery ZY WARNING e Reduce the risk associated with a leaking battery in the projector s remote control by following these practices o Use only the specified type of coin cell battery o Orient the battery s positive and negative terminals according to the markings on the remote control o Remove the battery when the remote control is unused for an extended period o Donot heat disassemble short or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak e Dispose of the exhausted battery and product components in accordance with applicable regulations I To replace the remote cont
56. em through a network interface Hl NOTES e The first time you enable the password settings the default password value is four numbers for example 1234 e The maximum allowable password length is four numbers or letters e If you forget the projector password refer to Accessing the service menu on page 57 to set the projector setting to factory defaults Simple Network Management Protocol SNMP Your projector support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hardware section for the SMART UF75 projector The SNMP agent in your projector supports SNMP version 1 or 2 Upload the MIB file to your SNMP management system application and then use it as described in your application s user guide 69 Appendix B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the ECP 002222 o occ cece cece cece cece 71 Serial interface settingS 0 020222 o occ e cece eee c cece eee eeeeeeeeeeeees 72 Projector programming commands 2 2 22 e eee e cece cece ce eee e cece cece eee eeeeeeeeeeeeeeeees 73 Projector power state controls 22 2222 73 Command inventory 0 2222 o cece cece ccc cece cee eee e eee e eee eeeeeeeeeeeeeeteeeeeeereeeees 73 Value based command methods 2 2 2 2 eee 74 Abs
57. en you select the HDMI input Emergency Alert Turns the on screen alert broadcast message on or off When enabled this message displays over the current projected image Alarm Message Control panel Il 3D settings Displays an on screen emergency notification message maximum 60 characters This menu allows you to enable or disable 3D image display and set its format Submenu setting Description 3D On Off Turns the 3D feature on or off 3D Invert Selects the 3D Invert setting L R or R L e L Rdisplays visual data for the left eye first e R Ldisplays visual data for the right eye first 3D Format Selects the 3D format Interleaved or Under over e Interleaved breaks down the image frame for each eye alternately displaying a line of visual information from each frame e Under over concurrently displays horizontally stretched image frames for each eye one above the other 65 APPENDIX A Remotely managing your system through a network interface USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP Submenu setting Description USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ECP USB2 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the laptop USB receptacl
58. er state that is returned during stage one of the two button Off sequence Idle The projector is off but still receiving power Standby mode Source selection controls These commands switch input sources The source type determines which commands can be accepted Command Response Available in Standby mode get input input field Yes set input field input field No The following table describes the source selection commands Command Description get input Returns the projector s current input set input field Sets the input to one of the selectable fields The following table describes the source selection response fields Field Description VGA1 Switches source to the VGA 1 input connector VGA2 Switches source to the VGA 2 input connector Composite Switches source to the Composite video connector If you installed your interactive whiteboard system according to the instructions this is the relay from the ECP S Video Switches source to the S Video input connector HDMI Switches source to the HDMI input port None A non selectable value that appears when you enter a get input command while the projector is in Standby mode General source controls The following source controls apply to all input sources HDMI connector source controls are described in this section These controls are unavailable when the projector is in Standby mode You can specify custom color values for all inputs
59. ge Refer to these notes when adjusting the projected image as described in the included SMART Board 880i5 and 885 5 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880i5 SMP or 885i5 SMP interactive whiteboard system installation guide smarttech com kb 170130 While adjusting the projected image size shape and location use the projector s default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and could result in a misleading projected image size shape and location Use the mechanical adjustments described in the installation document to make all physical image adjustments Don t use the projector s on screen menu options during the projector alignment process Be aware that as you tilt the projector up or lower its mounting boom to raise the image the entire projected image increases or decreases in size especially at the bottom of the projected image When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard When you move the projector forward or backward on the boom to make the image larger or smaller you might need to tilt or turn the projector slightly to keep the image square Loosen the lever slightly to aid in this adjustment To fine tune the image you mi
60. ght need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers NOTE You might need to purchase third party adapters to connect certain peripheral devices 22 CHAPTER 3 Using your interactive whiteboard system C ion A n P A N i 1 2 3 4 5 6 F I rtt ewu WOT DE Eees Be ee cS OIC Cl 24 9 Gl Sas iA a G i Hbi ove VOA Wa Sut Makrot ANI 14 13 12 L i 10 9 8 No Connector Connect to 1 Power Mains power supply 2 3 5 mm phone jack audio input x2 Audio sources associated with primary and secondary computers 3 3 5 mm phone jack audio output Speakers not included 4 USB B Computer for service access only 5 DB9 RS 232F ECP cable harness 6 4 pin power mini DIN 5V 2A output ECP cable harness 7 7 pin mini DIN ECP cable harness 8 RJ45 Network for web page management and SNMP access 9 DB15F RGB video output VGA Out Secondary display not included 10 DB15F RGB
61. hannel audio input and one for composite video input You can use the RCA connector pod to connect DVD Blu ray players and similar devices see Connecting peripheral sources and outputs on page 34 SMART Board 800i5 SMP interactive whiteboard system accessories The following accessories are included with SMART Board 800i5 SMP interactive whiteboard systems SMART GoWire auto launch cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on Se computers where the software is not installed IMPORTANT The SMART Meeting Pro software on the cable is compatible with only Windows operating systems Ensure that Autoplay is enabled on your computer before you connect the cable See the SMART Support website smarttech com support for additional information CHAPTER 1 About your interactive whiteboard system If you are using a laptop that doesn t have SMART Meeting Pro software installed connect the laptop to the interactive whiteboard using your SMART GoWire cable The SMART Meeting Pro icon a appears in the notification area on your laptop once you connect the cable CAT 5 USB extender The CAT 5 USB extender Part No SBX8 CAT5 XT enables you to connect your interactive whiteboard to a computer up to 50 15 m away using a Cat 5 Cat 5e or Cat 6 cable not included Optional accessories You can add a variety of accessories to your interactive whiteboard t
62. hooting your interactive whiteboard system Determining you interactive whiteboard system s status Use the following table to determine the status of your interactive whiteboard system D Projector Power light Normal operat a Projector Service light ing statuses D ECP light E Ready light Projected image Touch and pen control Status and related troubleshooting Solid green Off Solid green Solid green Correct Full control The system is operating normally If image or sound issues occur see the remaining sections of this chapter for troubleshooting information Flashing green Off Flashing green Off None None The system is starting up Solid amber Off Solid amber Off None None The system is in Standby mode Flashing amber Solid green Off Off Flashing amber Solid green Off Solid amber None N A None None The system is entering Standby mode The interactive whiteboard s controller module is starting up If this process takes longer than 10 seconds see Resolving controller module issues on page 50 Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes amber but no firmware update appears on the screen see Resolving controlle
63. hors the drywall can fail resulting in possible personal injury and damage to the product which may not be covered by your warranty If you re replacing a SMART Board 500 or 600 series interactive whiteboard with the SMART Board 800 series interactive whiteboard on drywall you must remove the wall mount bracket and mounting hardware and then install all the mounting hardware and brackets supplied with your SMART Board 800 series interactive whiteboard instead To help ensure that your interactive whiteboard is mounted correctly make sure the colors of the wall mount hanger on the back of the interactive whiteboard and the wall mount bracket are the same Choosing a height SMART includes a mounting template with each interactive whiteboard system If you lose this template contact your authorized SMART reseller Using this template ensures that you can do the following e Mount the projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the unit e Position the projector at the correct height above your interactive whiteboard to align the projected image with the touch screen Dimensions on the template recommend a distance from the floor suitable for adults of average height You should consider the general height of your user community when you choose a position for your interactive whiteboard CHAPTER 2 Installing your interactive whiteboard system Securi
64. inform you of the current system settings These commands are available even when the projector is in Standby mode Command Response get lamphrs lamphrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvemet current network firmware version get fwvermpu fwvermpu current processor firmware version get fwverecp fwverecp current ECP firmware version get vgaoutnetenable vgaoutnetenable current get signaldetected signaldetected true or false get usb1source usb1source Video source associated with the USB 1 connector on the ECP get usb2source usb2source Video source associated with the USB 2 connector on the ECP These commands control the current system settings These commands are unavailable when the projector is in Standby mode See Va ue based command methods on page 74 for setting absolute and adjustment commands Command Command target range Response set autosignal target on autosignal target off set lampreminder target on lampreminder target off set highbrightness target on highbrightness target off set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value 0 to 100 hposition value set vposition value 5 t
65. ing cloth Instead use the supplied cleaning cloth to clean the mirror with a light touch and do not put any cleaning solvents on the cloth or the mirror Do not apply pressure to the projector lens or mirror 37 CHAPTER 5 Maintaining your interactive whiteboard system e Before you clean the projector press the Power W button twice on the ECP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes e Donot spray cleaners solvents or compressed air directly on the projector Do not use spray cleaners or solvents near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projectors components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector base or head IMPORTANT e When cleaning the interactive whiteboard system o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing e Donot use abrasive cleaners waxes or solvents When cleaning the projector s mirror e Usea bellows bulb or air blower bulb Commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hands or a brush e f wiping the mirror is unavoidable wear protective gloves and gather the cleaning cloth into a
66. jector Designed for pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables All SMART Board 8005 interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality Conducted and radiated emissions EN55022 CISPR 22 Class A vii Contents Important information 0 00000000000000 0000000000000000 e eee e eee c cece eeee eee eececeeeeeeeeeees i Safety warnings cautions and important information 0 0 22 222222 e eee eee eee ee i Environmental requirements 222 222222 cccec cece cece cccccececceecccceeteeeeeeeseeeees vii Chapter 1 About your interactive whiteboard system 2222200222222 eee 1 SMART Board 8005 interactive whiteboard system features 22200 002202 e cece cece eee e eee 2 Included aCCESSONCS os cg nee onset yas ne Ae iis fale oaks Moe SS Bas lea cl heeds Ses 4 Optional accessories 2222 22 ccc cece cece ccc cece cece cece cece a aaar anaran orainari nann 6 Chapter 2 Installing your interactive whiteboard system
67. lamp has more than 2000 hours of use it s near the end of its lifespan Replace your lamp module as described in Removing and replacing the projector lamp module on page 39 If replacing the lamp module doesn t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights are off If the projector Power and Service lights are both off one of the following issues is occurring e There was a power outage or a power surge e A circuit breaker or a safety switch was tripped e The projector isn t connected to the power source e The projector has an internal problem I To resolve the unlit projector Power and Service lights issue 1 2 3 4 5 52 Check the power source and then make sure that all cables are connected Confirm that the projector is connected to an active power outlet Make sure the pins on the connectors aren t broken or bent Connect the power cable and then turn on the projector If the previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART reseller CHAPTER 6 Troubleshooting your interactive whiteboard system Resolving image issues To resolve common image issues complete the following tasks e Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector see Video format
68. life In a high altitude location over 6000 1800 m where the air is thin and cooling efficiency is reduced use the projector with the fan mode set to High Cycling power to the projector repeatedly can lock or damage your SMART product After you put the product into Standby mode wait at least 45 minutes for cooling before starting the product again If dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully IMPORTANT If you have peripheral devices that do not use a 4 pin mini DIN S video connector an RCA Composite video jack or an HDMI video connector or if your device has an audio connection that does not use RCA jacks you may need to purchase third party adapters IMPORTANT INFORMATION e There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control e Donot disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard e Disconnect the product from its power source when it s not used for a long period Cleaning CAUTION e Before you clean the projector press the Power button twice on the ECP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes e Donot spray cleaners solvents or compressed air near any part of the projector
69. m click the flag icon to the right of the SMART logo and then select your country and language In the Support section of this website you ll find up to date product specific information including setup instructions and specifications The SMART Learning Space learningspace smarttech com also has free learning resources hands on lessons and information on how to get more training Using the Extended Control Panel ECP The ECP gives you control of the basic operations of your interactive whiteboard system Press the Power W button on the ECP or remote control to put the projector system into Standby mode or turn it on Press the Input button on the ECP or remote control to switch sources on the projector IMPORTANT e There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control e Donot disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard 24 CHAPTER 3 Using your interactive whiteboard system Hl NOTE Low Power mode reduces your interactive whiteboard system s power consumption when it is in Standby mode To set the projector system to enter Low Power mode automatically whenever it enters Standby mode hold down the Power Wand Input buttons at the same time for five seconds After five seconds the Power button blinks amber for two seconds to indicate tha
70. mmands 2 2 2 e cece cece eee ceeececececcecceeeeeees 73 Appendix C Remote control code definitions 00 0 000000 c ccc eee eee eee eee ee 85 Appendix D Hardware environmental compliance 002 00 022 2 eee cece cece eee eee 87 Waste Electrical and Electronic Equipment regulations WEEE directive 87 Restriction of Certain Hazardous Substances ROHS directive 00 222002 87 paee S ce PoC RU RO TP S 87 Packaging 2 052 c 0 St EEEE OAE N EE Ee ees 8 RE eA D ete EA 88 China s Electronic Information Products regulations 0 0 2c cece ce cece ceecceeeeeeeees 88 GOK eae a ee cern en Recep t aaa SEL SOs ee teeta a eRe E 89 Chapter 1 About your interactive whiteboard system SMART Board 800i5 interactive whiteboard system features 0 0 000 0000 c cece eee cece eee 2 SMART Board 800 series interactive whiteboard 222222 2cccc cece cece cccceeeeeeeeee 2 SMART UF75 or SMART UF75w projector 222 0002022 e cece e cece cece cece cece cece cece eeeees 3 Extended Control Panel ECP 00 000000 eee ee ee cece eee eee raoran rannan 4 Included accessories 2 2 ooo eee 4 Remote control 0 0 02 ceait eee cece E E e a a e a Eea pe aeae EEE 4 RENS aa a a a a a a A ae ec 4 E E OAE EE ete ei ea oe EAE OAE AT A T T ATA AA E 5 VGA connection kit 0 00000 00000000000000 ccc eee cece ccc cee cece ce
71. ng your interactive whiteboard system This section explains how to secure the different components of your interactive whiteboard system Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Securing the projector to the boom To learn how to secure the SMART UF75 or SMART UF75w projector to the boom see the included SMART Board 8805 and 885i5 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880i5 SMP or 885 5 SMP interactive whiteboard system installation guide smarttech com kb 170130 Routing the cables When connecting cables from your SMART UF75 projector to your interactive whiteboard system make sure that all cables pass along the top of the interactive whiteboard wall mounting bracket and then down the side of the interactive whiteboard When connecting cables from a SMART UF75w projector to the interactive whiteboard make sure that all cables pass between the two interactive whiteboard wall mounting brackets Space your wall mounting brackets 4 10 2 cm apart to provide full support for the weight of your interactive whiteboard Cable routing for SMART Board 880 Cable routing for SMART Board 885 interactive whiteboards interactive whiteboards CHAPTER 2 Installing your interactive whiteboard system IMPORTANT Do not
72. nly card from 0 to 63 H position Moves the horizontal position of the Don t adjust this setting unless you re source video left or right from O to 100 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off CHAPTER 3 Using your interactive whiteboard system Setting Use Notes V position Moves the vertical position of the Don t adjust this setting unless you re source video up or down from 5 to 5 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off Saturation Adjusts the projected image s color This setting applies to S video and saturation from 0 to 100 Composite video inputs only Sharpness Adjusts the projected image s This setting applies to S video and sharpness from 0 to 31 Composite video inputs only Tint Adjusts the image color balance of red This setting applies to S video and and green from 0 to 100 Composite video inputs only White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Degamma Adjusts the col
73. o 5 vposition value set aspectratio target fill aspectratio target match 16 9 set projectionmode target front projectionmode target ceiling rear rear ceiling 82 APPENDIX B Remotely managing your system through an RS 232 serial interface Command set startupscreen target Command target range smart usercapture preview Response startupscreen target set language target Chinese Simplified Chinese Traditional Czech Danish Dutch English Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish Swedish language target set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than 12 characters long projectorname description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description set videomute target Enter a descriptor no more than 16 characters long on off contactinfo description videomute target set 3denable target on off 3denable target set 3dinvert target leftright rightleft 3dinvert target set 3dformat target 83 interleaved overunder 3dformat target APPENDIX B
74. o best meet your specific needs Purchase these items from your authorized SMART reseller when you order your interactive whiteboard system or later For more information on accessories go to smarttech com accessories Chapter 2 Installing your interactive whiteboard system Choosing a location 2 0 e cece cece cece cece cece cece ce ceeceeceeeeeeeeees 7 Choosing a height ia oe 2ec6 noes Bled e boo sidwsaneces tip decade gd osas cscs beck S aino a dase vee esi 8 Securing your interactive whiteboard system 2 2 22 2 2 2 9 Locking the pen tray to your interactive whiteboard 2 2 2 2 ee eee ee eee cece eee eee 9 Securing the projector to the DOOM 2 2 2 2 eee 9 Routing ThE CableS sox 2s ei ite cee tease de daedei ee EEEREN EERTE AENEIS ENVEE SEAN EIR aeee os 9 Installing SMART software 2 2 22 e cece cece eee raana anainn 10 Consult the SMART Board 800i5 interactive whiteboard system installation document included with your product for instructions on how to install your product IMPORTANT Use the SMART Board 88015 and 885 5 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880i5 SMP or 885i5 SMP interactive whiteboard system installation guide smarttech com kb 170130 to install your interactive whiteboard projector and ECP This chapter provides additional considerations and details for installing your interactive whiteboard system Choosing a l
75. ocation Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and strong overhead lighting Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image Select a wall with a flat regular surface and sufficient clearance to accommodate your interactive whiteboard system Install the projector and your interactive whiteboard on the same flat surface For CHAPTER 2 Installing your interactive whiteboard system best presentation alignment mount your interactive whiteboard system in a location that s central to your audience s viewing direction For mobile or adjustable installation options contact your authorized SMART reseller ZY WARNING e Refer to your interactive whiteboard system s specifications available at smarttech com support for its weight Check your local building codes to ensure that your wall can support this weight and use appropriate mounting hardware for your wall type e f you are installing the interactive whiteboard system on drywall use all the included toggle bolts If one of the bracket holes aligns with a wall stud use appropriate hardware in that hole instead of a toggle bolt e When mounting the projector boom on a framed or hollow wall attach both the mounting bracket and the safety tether to a stud to safely support the projector s weight If you use only drywall anc
76. od Press the Input button on the ECP or remote control to switch input sources to the peripheral device Restore the volume on the ECP s volume dial Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard 200000222 e cece cece cece cece cece cece cece cece ee eeeeeeees 37 Cleaning the projector 2 5 1 2 io2 c6 es tases este es Rete OS ened ds Sasa EEE Sele pie aden 37 Focusing and adjusting the projector image 2 2 22 eee 38 Replacing the projector lamp 222 2222 eee eee 39 Removing and replacing the projector lamp module 22ccceee cece eeeeceeeeeeeeeees 39 Resetting the lamp hours 2 2 22 cece ccc c ccc e cece cece c eee cece cece cee ee cece eeeeeeeeeeeees 43 This chapter includes methods for properly cleaning and preventing damage to your SMART Board 8005 interactive whiteboard system Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Cleaning the projector ZY WARNING Cleaning a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from its wall mounting bracket to clean it O CAUTION e Never touch the mirror with your hands or a brush and do not scrub the surface of the mirror with the supplied clean
77. ojected image from 5 to 5 to match the frequency of your computer s graphics card Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 31 Sharpness Adjusts the projected image s sharpness from 0 to 31 White Peaking Degamma Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register to the User mode Auto Signal Detect Enables or disables signal searching of input connectors e Select On to have the projector continuously switch inputs until it finds an active video source e Select Off to maintain signal detection in one input Lamp Reminder 63 Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement APPENDIX A Remotely managing your system through a network interface Submenu setting Lamp Mode Description Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the b
78. ojector settings on page 14 The image from your connected laptop computer isn t projected Laptop computer settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer s manual for details on reactivating the computer s display screen Unaligned projected image Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interactive whiteboard system on an uneven surface or a wall that has obstructions or if you swivel the projector too far from the vertical center of your interactive whiteboard 55 CHAPTER 6 Troubleshooting your interactive whiteboard system Use the instructions in the included SMART Board 880 5 or 88515 interactive whiteboard system installation guide smarttech com kb 154546 or SMART Board 880 5 SMP or 885i5 SMP interactive whiteboard system installation guide smarttech com kb 170130 to eliminate most image alignment issues The projector image can slip if the projector is moved often or installed in a location prone to vibration such as next to a heavy door Follow these precautions to help prevent the image from becoming misaligned e Make sure that the installation wall is plumb and square and doesn t move or vibrate excessively Make sure that there are no obstructions behind the projector s wall mounting bracket and that
79. olute values and adjustment values 2 2 22 2 22 eee 74 Video source specification values 2 2 2 2 222 e eee eee cece ccc cc cece cece cece eeeeeeees 75 Power state controls 2 000 002 cece cece cece cece ccc cece cece cece ccc e cee ecceeeeeeeeeeeeeeees 75 Source selection controls 2 2 2 eee 76 General source Controls 22 2 0 ccc cece eee eee ee eee ene e cece een n cece ee eennneeeeeeeenseeeeees 76 Additional VGA source controls 0 00 0000000 cece cee eee eee cece cece ee eeeeeeeeeeeeeees 78 Additional Composite video source controls 0000000 0020 e cece ee eeeeeeeee 78 Audio Controls 22 2222 c cece cece cece cece cece cece eee E E aa aa earannan 79 Network Controls 0000002222 eee cece c ccc c cece eee e cee ce cece cece eee e cee eeceeeeeeeeeeeeeeeeeees 80 System controls 2 2 2 e cece eee e cece eee aoa aaraa aaaea nnan 81 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 800i5 interactive whiteboard system settings through an RS 232 serial interface Connecting your room control system to the ECP By connecting a computer or room control system to the 4 pin connector on the ECP you can select video inputs start up or shut down your interactive whiteboard system and request information such as projector lamp use current settings and network addresses 71 APPENDIX B Remotely managing your s
80. ommands control the appearance of your VGA source These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected See Value based command methods on page 74 for setting absolute and adjustment commands Command Command target range Response set frequency value 5 to 5 frequency value set tracking value 0 to 31 tracking value set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value Additional Composite video source controls Your Composite video source supports all the general source controls described on the previous page as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the Composite video source is disconnected 78 APPENDIX B Remotely managing your system through an RS 232 serial interface EH NOTE Some of these commands are invalid with HDMI input and VGA video sources and will return the response invalidcmd command These commands inform you of the current Composite video source settings Command Response get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These commands control the appearance of your Composite video source See Value based command methods on page 74 for setting absolut
81. or performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Each color has a default value of 100 Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Adjustments to the color settings register under the User mode Q Audio menu Volume Adjusts the projector s volume amplification from 20 to 20 The default is 0 Mute Mutes the projector s audio output The default is off If you mute the projector s audio output and then increase or decrease the volume the volume is restored automatically You can prevent this from happening by disabling the volume control Disable Volume Control Disables the projector s volume control and the ECP s volume control knob Closed Captioning Turns closed captioning on or off for video sources that support closed captioning Closed Captioning Sets the closed captioning language to Typically CC1 displays U S English Language CC1 or CC2 subtitles while CC 2 displays other regional languages such as French or Spanish depending on television channel or media setup CHAPTER 3 Using your interactive whiteboard system Setting Use ZA a l amp _ Projector Functions menu Notes 3D On Off Turns the DLP Link technology 3D The default is off feature on or off 3D Format Displays the current 3D format Interleaved breaks down the image Inte
82. owing buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Exit and then press Enter on the remote control to exit the projector service menu 58 CHAPTER 6 Troubleshooting your interactive whiteboard system Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with all of the original packaging This packaging was designed to provide optimal shock and vibration protection If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Make sure that the projector lens and mirror are protected against any physical contact or pressure which may damage the projector s optics Ship your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it 59 Appendix A Remotely managing your system through a network interface Web page management 2 2 22 eee 61 Accessing web page management 2 2 ee 61 HOME toss coco neat rego E E nett eee eee ee E 62 COMMON DAC is ees es aoe eae hoes rk eee ee SR See Ske ne eS 62 GC ONtON DAMON she a tote re ath eee ee ed eo eat atte 65
83. r module issues on page 50 Error statuses Solid green Off Solid green Solid green Incorrect Full control There s an issue with the projected image See Resolving image issues on page 53 Solid green Off Solid green Solid green Correct None There s an issue with the interactive whiteboard See Resolving operation issues on next page Solid green Off Solid green Flashing green Correct Touch only SMART Product Drivers isn t installed or running correctly on the connected computer Solid green Off Solid green Off OR Solid red N A None There s an issue with the connections between the interactive whiteboard and the other components of the system See Resolving connection issues on next page Solid green Off 48 Off Off OR Solid red N A N A The ECP isn t receiving power See Resolving ECP issues on page 57 CHAPTER 6 Troubleshooting your interactive whiteboard system D Projector Power light Solid amber SS Projector Service light Flashing red D ECP light N A E Ready light N A Projected image None Touch and pen control N A Status and related troubleshooting There s an issue with the projector lamp See The Lamp Failure message appears on page 52 Off Flashing red Solid amber Off None None The projector
84. r or put it into Standby mode 8 Enter Accept the selected mode or option 9 a Volume Up Increase audio amplification volume 10 v Volume Down Decrease audio amplification volume CHAPTER 3 Using your interactive whiteboard system Hl NOTE The Mute Volume Up and Volume Down buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source Adjusting projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings IMPORTANT There are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control Setting Use Notes i Image Adjustment menu Display Mode Indicates the projector s display output The default is SMART Presentation SMART Presentation Bright Room Dark Room sRGB and User Brightness Adjusts projector brightness from Oto The default is 50 100 Contrast Adjusts the difference between the The default is 50 lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of The default is 0 the projected image from 5 to 5 to This setting applies to VGA inputs match the frequency of your only computer s graphics card Tracking Synchronizes your projectors display This setting applies to VGA inputs timing with your computer s graphics o
85. r video modes with black bands along the top and bottom edges of the screen depending on the input resolution SMART UF75 projector Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 29 96 3 58 PAL 4 3 15 62 25 4 43 SECAM 4 3 15 62 25 4 25 Fob 4 06 f SMART UF75w projector Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 59 94 3 58 PAL 4 3 15 63 50 4 43 SECAM 4 3 15 63 50 4 25 and 4 41 PAL M 4 3 15 73 59 94 3 58 PAL N 4 3 15 63 50 3 58 PAL 60 4 3 15 73 59 94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 33 CHAPTER 4 Integrating other devices Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system NOTES Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard Don t connect SBA L projection audio system speakers to the RCA connector pod Connect these speakers to the projector connection panel using a dual channel left and right RCA plug to 3 5 mm phone connector included with th
86. rightness of the image Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes The timer begins to count down when the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image EH NOTE This is useful in situations where the source video is cut off V position RGB input Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image H NOTE This is useful in situations where the source video is cut off Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 e Fill Screen produces an image that fills the entire screen by stretching and scaling e Match Input matches the projector s aspect ratio to the input s aspect ratio As aresult black bands might appear along the top and bottom edges of the screen horizontally letterbox format or along the left and right edges of the screen vertically pillarbox format e 16 9 changes the output to 16 9 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television Hl NOTE See Video format compatibility on page 29 for
87. rleaved or Under over frame for each eye alternately displaying a line of visual information from each frame Under over concurrently displays horizontally stretched image frames for each eye one above the other 3D Invert Selects the 3D Invert setting L R or L R displays visual data for the left eye Left Right R L first R L displays visual data for the right eye first Auto Signal Detect Lamp Reminder Enables or disables signal searching of input connectors Turns the lamp replacement reminder on or off The default is off Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard Standard displays a high quality or Economy bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off The default is 120 minutes minutes countdown timer between 1 and 240 The timer begins to count down when minutes the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the The default is 0 image in or out from 0 to 30 Zooming in cuts off the outer edges of the source video Projector ID
88. rly connected to the ECP connector on the projector Accessing the service menu P CAUTION e Toprevent tampering or unintentional changes only system administrators should access the service menu Do not share the service menu access code with casual users of your interactive whiteboard system e Donot adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 57 CHAPTER 6 Troubleshooting your interactive whiteboard system Retrieving your password If you forget the projectors password you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector s web page see Password settings on page 68 I To retrieve your password from the service menu 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Password Get and then press Enter on the remote control The password appears on the screen 3 Write down the password 4 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Resetting the projector At some point during troubleshooting you might need to reset all projector settings IMPORTANT This action is irreversible I To reset all projector settings 1 Using the remote control press the foll
89. rol battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out of the remote control 2 Remove the old battery from the battery holder and replace it with a CR2025 coin cell battery IMPORTANT Align the positive and negative signs on the battery terminals with the correct signs on the battery holder 3 Insert the battery holder into the remote control CHAPTER 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on screen menus and change projector settings Use the Power W button on the remote control or ECP to put the projector into Standby mode or to turn it on You can also use the Input button on the remote control or ECP to switch sources on the ae m 10 Number Function Description 1 Input Select a video and audio input source 2 Menu Show or hide the projector menus 3 Left Right Change the menu selections and adjustments a Up and v Down arrows 4 Hide Freeze hide or display the image e Press once to freeze the image For example you can display a question on the screen while you check your e mail e Press again to hide the image that is to display a black screen e Press again to return to the live image 5 Mode Select a display mode 6 Mute Mute audio amplification 7 Power Turn on the projecto
90. s or an internal temperature over 131 F 55 C e The temperature outside the projector is too high e One of the fans has failed e The projector has a color wheel issue I To resolve the Projector Overheated Fan Failure or Color Wheel Failure error 1 2 3 4 5 6 7 51 Put the projector into Standby mode and then wait 30 minutes for it to cool down If your room is hot lower the temperature if possible Ensure that nothing is blocking the projector s air intake and exhaust Disconnect the power cable from the power outlet and then wait at least 60 seconds Connect the power cable and then turn on the projector Adjust the fan speed using the service menu If the previous steps don t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller CHAPTER 6 Troubleshooting your interactive whiteboard system The Lamp Failure message appears If the Lamp Failure message appears one of the following issues is occurring e Thelamp is overheating likely due to blocked air vents e Thelamp has reached the end of its life e The projector has an internal problem I To resolve the Lamp Failure error 1 2 Restart the projector see Your projector stops responding on previous page Check the remaining lamp hours using the on screen menu see Adjusting projector settings on page 14 If the
91. seller for replacement parts Never replace the lamp module with a previously used lamp module Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp module Do not touch the lamp with your fingers Recycle or dispose of the lamp module as hazardous waste in accordance with local regulations You need a Phillips No 2 screwdriver and a flat screwdriver to complete these procedures I To remove the old lamp module 40 1 Press the Power button twice on the remote control or the ECP to put the projector into Standby mode Wait at least 30 minutes for the projector to cool down Disconnect the power cable from the projector CHAPTER 5 Maintaining your interactive whiteboard system 4 Remove the lamp cover from the projector and then put it in a safe place amp cover TIP If the cover is difficult to remove insert a flat screwdriver or small coin into the slot on the bottom of the lamp cover to gently pry the cover open 5 Use the Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module H NOTE Don t try to remove these screws Captive screws can t be removed but they must be loosened 6 Use the handle on the bottom of the lamp module to slide it out and remove it from the projector 41 CHAPTER 5 Maintaining your interactive whiteboard system E To put the new lamp
92. smarttech com support 27 Chapter 4 Integrating other devices Video format compatibility 2 2 e cece ccc ee cece eeeceeeeeeeeeeeeeeeeeees 29 Native video format 2 2 eee cece cece cece cece cece cece ccceeceeccesceeceeees 29 Video format compatibility 0 0 0 000000 eee cece cece cece eeeeeeeeeeeeeeees 30 SMART UF75 projector 2 22222 cece eee ee cece cece cece ce cece cece cece cece eee eeteeeeeeeees 30 SMART UF75w projector 22222222 e cece cece e cece cece cece ccc cece cece cece eee eteeeeeeeees 31 HD and SD signal format compatibility 0 000000000 ccc c cece ccc ccc ce eee cece ee eeee 32 SMART UF75 projector 2 2 2 2 2222 eee cece cee cece cece ccc cc ccc ccc cece cece cece aranin annann 32 SMART UF75w projector 2 202222 22 2c cece e cece cece cece cece cece cece cece eee eeeeeeeeeeeees 32 Video system signal compatibility 0 000000 2 222 c cece cece cece cece cece cece eee e eee e eee ees 33 SMART UF75 projector 222222222 cece eee ee eee ccc ec ccc ccc cece cece cece cece eeteeeeeeeees 33 SMART UF75w projector 2 202222 e cece e cece cece cece ccc cece eee e cece cece eee eeeeeeeeeeees 33 Connecting peripheral sources and outputs 2 222 200 0 2022222 e eee cece cece cece cece cece cece ee eeeeeees 34 This chapter provides information on integrating your SMART Board 800i5 interactive whiteboard system with peripheral devices Video forma
93. source you select in this setting the source with the laptop USB receptacle interactive whiteboard recognizes USB2 on the ECP touch from the device connected to the laptop USB receptacle on the ECP Selecting Disabled disables the laptop USB receptacle on the ECP Native DLP Selects 16 10 or 16 9 The default is 16 10 which is the Resolution correct setting for SMART Board 885 interactive whiteboards This option is only available on SMART UF75w projectors with DDP fimrware version 0 0 2 1 or later When you select 16 10 the projectors native resolution is 1280 x 800 When you select 16 9 the projector s native resolution is 1280 x 720 aay amp Network menu Network and VGA Activates the projectors VGA Out and Out RJ45 connector and network features Status Displays the current network status The default is off Connected Disconnected or Off CHAPTER 3 Using your interactive whiteboard system Setting Use Notes DHCP Displays the status of the network s The default is on Dynamic Host Configuration Protocol On enables a DHCP server on the DHCP as On or Off network to automatically assign an IP address to the projector Off enables an administrator to assign an IP address manually Password E mails the network passwordtothe See Web page management on page Reminder predefined e mail recipient 61 to set up a destination e mail address IP Address Displays the projector
94. t scattering glass throughout the projector e lf the lamp shatters or bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp debris o Thoroughly clean the area around the projector and discard any edible items placed in that area because they could be contaminated o Call your authorized SMART reseller for instructions Do not attempt to replace the lamp e Replacing the lamp module in a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from the wall mounting bracket to replace the lamp module e Uncovering the lamp while the projector is mounted on the wall mounting bracket can lead to product damage or personal injury from falling pieces of glass if the lamp is broken 39 CHAPTER 5 Maintaining your interactive whiteboard system e When replacing the projector lamp module ie Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely Do not remove any screws other than those specified in the lamp replacement instructions Wear protective eyewear while changing the lamp module Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts Use only replacement lamp modules approved by SMART Technologies Contact your authorized SMART re
95. t Low Power mode is enabled The following diagram and table describe the components of the ECP Number Function Left side 1 USB A receptacle for USB drives Hl NoTE USB drives that you connect to this receptacle are only accessible to the room computer the computer connected to the USB 1 receptacle Front 2 Power button and status indicator light 3 Volume control 4 Input selection Back 5 Two mini USB B receptacles connect to room computer and laptop 6 11 pin connector connects to ECP cable harness 7 4 pin connector for room control 25 CHAPTER 3 Using your interactive whiteboard system Hl NoTE Use an SBX8 series control cable Part No SB8 CTRL to convert the 4 pin connector to a DB9 RS 232 connector for use with a third party room control system An SBX8 series control cable is included with SMART Board 800i5 SMP interactive whiteboard systems Alternatively you can purchase an SBX amp 8 series control cable from your local SMART reseller Mi TIP If your computer has an HDMI output you can connect a USB cable from your computer to either of the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector on the projector Associate the HDMI source with the appropriate USB receptacle see Adjusting projector settings on page 14 Press the Input button on the ECP to switch to the HDMI input Using the RCA connector pod The RCA connector pod is an optional a
96. t compatibility Your projector has a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video formats for the projector Projector Resolution Mode Aspect Refresh rate Horizontal Pixel clock ratio Hz frequency MHz kHz SMART UF75 1024 x 768 XGA 4 3 60 48 63 5 SMART UF75w 1280x800 WXGA 16 10 60 48 83 5 16 10 aspect ratio mode SMART UF75w 1280x720 WXGA 16 9 60 48 83 5 16 9 aspect ratio mode 29 CHAPTER 4 Integrating other devices Video format compatibility The following tables list the projectors compatible VESA RGB video formats by resolution which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14 SMART UF75 projector Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 720 x 400 720x400_ 85 1 8 1 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Full screen 640 x 480 VGA 72 4 3 72 809 Full screen 640 x 480 VGA 75 4 3 75 Full screen 640 x 480 VGA 85 4 3 85 008 Full screen 800 x 600 SVGA 56 4 3 56 25 Full screen 800 x 600 SVGA 60 4 3 60 317 Full screen 800 x 600 SVGA 72 4 3 72 188 Full screen 800 x 600 SVGA 75 4 3 75 Full screen 800 x 600 SVGA 85 4 3 85 061 Full screen 832 x 624 MAC 16 4 3 7
97. tem s status lights e Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights e Your interactive whiteboard s Ready light is located on the pen tray e Your projectors Power W and Service lights are located on the bottom of the projector e The ECP s Power button see Using the Extended Control Panel ECP on page 24 also functions as a status light Locating serial numbers The SMART Board 800 series interactive whiteboard serial number is located on the lower right edge of your interactive whiteboard s frame For more information see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 46 CHAPTER 6 Troubleshooting your interactive whiteboard system The SMART UF75 or SMART UF75w projector serial number is located on the top of the projector Serial number location tip You can also access the projector s serial number through the on screen menu For more information see Adjusting projector settings on page 14 The ECP has its own serial number which is different from the interactive whiteboard serial number The ECP serial number is located on the bottom of the ECP Serial number Ae location For the locations of serial numbers on other components and accessories see smarttech com support 47 CHAPTER 6 Troubles
98. tting get autopoweroff autopoweroff current auto power off setting get zoom zoom current zoom setting get projectorid projectorid current projector ID number get hposition hposition current horizontal position offset setting get vposition vposition current vertical position offset setting get aspectratio aspectratio current projector aspect ratio get projectionmode projectionmode current projection mode get startupscreen get resolution startupscreen current startup screen setting resolution current input resolution get language language current language setting get groupname groupname current projector group name get projectorname projectorname current projector name get locationinfo locationinfo current projector location get contactinfo contactinfo current support contact information get modelnum modelnum current model number get videomute videomute current video mute setting get serialnum serialnum serial number get 3denable 3denable current 3D feature setting get 3dinvert 3dinvert current 3D invert setting get 3dformat 3dformat current 3D format get emergencyalertmsg get emergencyalert emergencyalertmsg current emergency alert message emergencyalert current emergency alert setting 81 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands
99. twork abilities to work These commands inform you of the current network settings Command Response get netstatus netstatus connected netstatus disconnected netstatus disabled get dhcp dhcp current DHCP status get ipaddr ipaddr current IP address get subnetmask subnetmask current subnet mask number get gateway gateway current network gateway get primarydns primarydns current primary domain server get macaddr macaddr current MAC address These commands control your network settings Command Command target range Response set dhcp target on dhcp current off set ipaddr target 0 0 0 0 to 255 255 255 255 ipaddr current set subnetmask target 0 0 0 0 to 255 255 255 255 subnetmask current set gateway target 0 0 0 0 to 255 255 255 255 gateway current set primarydns target 0 0 0 0 to 255 255 255 255 primarydns current 80 APPENDIX B Remotely managing your system through an RS 232 serial interface System controls These commands enable you to switch system settings and access system information These commands inform you of the current system settings These commands are unavailable when the projector is in Standby mode Command Response autosignal current auto signal detection setting get autosignal get lampreminder lampreminder current lamp reminder setting get highbrightness highbrightness current lamp brightness se
100. ully and avoid excessive bending CAUTION Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector Avoid setting up and using the SMART product in an area with excessive levels of dust humidity and smoke Do not place your SMART product in direct sunlight or near any appliance that generates a strong magnetic field If you need to lean the interactive whiteboard against a wall before you mount it make sure it remains in an upright position resting on the pen tray brackets which can sustain the weight of the interactive whiteboard N Do not rest the interactive whiteboard on its side or on the top of the frame IMPORTANT INFORMATION You must connect the USB cable that came with your SMART Board interactive whiteboard to acomputer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the SMART Board interactive whiteboard
101. ve the issue contact your authorized SMART reseller CHAPTER 6 Troubleshooting your interactive whiteboard system Resolving network communication issues If you don t have network access perform the following procedure to troubleshoot your system I To resolve network communication issues 1 Ensure that your network cable is properly connected to the RJ45 connection on the projector s connection panel 2 Ensure that the LAN warning light on the projector is green To activate the projectors network features use the vgaoutnetenable on RS 232 command see Projector programming commands on page 73 or enable the Network and VGA Out setting see Adjusting projector settings on page 14 The network features on the projector don t work until you complete one of these tasks 3 Press the Menu button and then select the Network Settings menu to check the IP address See Adjusting projector settings on page 14 for a description of the IP address field Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ECP issues If the ECP isn t receiving power complete the following tasks e Confirm that the ECP cable harness s 11 pin connector is properly connected to the ECP e Confirm that the ECP cable harness s 7 pin min DIN connector is prope
102. will receive an invalid command response See the following examples where both an HDMI connector and a VGA 1 input are connected gt set input hdmi input hdmi gt set brightness vgal 7 brightness vgal 58 Power state controls These commands put the projector in and out of Standby mode and request the projector s current power state The projectors power state determines whether certain commands are available at that time These settings are available even when the projector is in Standby mode Command Response on powerstate field off powerstate field off now powerstate field get powerstate powerstate field The following table describes the power state commands Command Description on Turns on the projector off Starts the shutdown process A dialog box appears with the message Press Power Button to Turn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command get powerstate Indicates the projectors current power state 75 APPENDIX B Remotely managing your system through an RS 232 serial interface The following table describes the power state fields Field Description Powering The projector is turning on On The projector is on Cooling The projector is cooling Confirm off Confirm off is a non selectable pow
103. ws XP operating systems on desktop computers only e This procedure may vary depending on your version of Windows operating system and your system preferences I To resolve a partial scrolling or incorrectly displayed image 1 2 Select Start gt Control Panel Double click Display The Display Properties window appears Click the Settings tab Verify that your display resolution setting is 1024 x 768 SMART UF75 projector 1280 x 800 SMART UF75w projector in 16 10 aspect ratio mode or 1280 x 720 SMART UF 75w projector in 16 9 aspect ratio mode Click Advanced and then click the Monitor tab Verify that the screen refresh rate is 60 Hz Unstable or flickering image If the projector s image is unstable or flickering you could have different frequency or tracking settings on your input source than on your projector IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure I To resolve your unstable or flickering image 1 54 Adjust the Frequency Tracking H position and V position settings in the on screen menu See Adjusting projector settings on page 14 Check the display mode of your computer s graphics card Make sure it matches one of the projectors compatible signal formats see Video format compatibility on page 29 Refer to your computer s manual for more information Configure the display mode of your computer s graphics card to make it compati
104. x Pillarbox 1024 x 768 XGA 60 4 3 60 004 Pillarbox Pillarbox 1024 x 768 XGA 70 4 3 70 069 Pillarbox Pillarbox 1024 x 768 XGA 75 4 3 75 029 Pillarbox Pillarbox 1024 x 768 XGA 85 4 3 84 997 Pillarbox Pillarbox 1024 x 768 MAC 19 4 3 74 7 Pillarbox Pillarbox 1152 x 864 SXGA 75 4 3 75 Pillarbox Pillarbox 1280 x 768 WXGA 60 1 67 1 60 Letterbox Pillarbox 1280 x 960 Quad VGA 60 4 3 60 Pillarbox Pillarbox 1280 x 960 Quad VGA 85 4 3 85 002 Pillarbox Pillarbox 1280 x 960 SXGA3 60 5 4 60 02 Pillarbox Pillarbox 1280 x 1024 SXGA3 75 5 4 75 025 Pillarbox Pillarbox 1400 x 1050 SXGA3 85 5 4 85 024 Pillarbox Pillarbox 1600 x 1200 SXGA 4 3 59 978 Pillarbox Pillarbox 1600 x 1200 UXGA_60 4 3 60 Pillarbox Pillarbox 31 CHAPTER 4 Integrating other devices HD and SD signal format compatibility The following tables list the projectors high definition HD and standard definition SD format signal compatibility which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14 SMART UF75 projector Signal format Aspect ratio Horizontal Vertical Match Input frequency kHz frequency Hz appearance 480i DVD player 4 3 15 73 59 94 Full screen 640 x 480 567i DVD player 5 4 15 63 50 Letterbox 720 x 576 720p 16 9 44 96 59 94 Letterbox 720p 16 9 35 50 Letterbox 1080 16 9 33 7 59 94 Letterbox 1080i 16 9 28 1 50 Letterbox SMART UF75w proje
105. ystem through an RS 232 serial interface Hl NOTE On projectors with the RS 232 connector labeled Control 9v rather than Control pin 1 functions as a 9V DC power source only for use with older model ECPs such as the ones shipped with SMART UF55 projectors Serial interface settings The serial interface of the projector acts as a Data Communications Equipment DCE device and its settings can t be configured You must configure your computer s serial communication program such as Microsoft HyperTerminal or your room control system s serial communication settings with the following values Setting Value Data Rate 19 2 kbps Data Bits 8 Parity None Stop Bits 1 Flow Control None Hl NoTES e Asynchronous mode is disabled by default in the projector e All commands should be in ASCII format Terminate all commands with a carriage return e All responses from the projector are terminated with a command prompt Wait until you receive the command prompt indicating that the system is ready for another command before you proceed e Theroom control feature of the projector is always on I To configure your computer s serial interface 1 Tum on your computer and then start your serial communications program or terminal emulation program 2 Connect your computer to the serial connection cable you previously connected to the ECP 72 APPENDIX B Remotely managing your system through an RS 232 serial interfa

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