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SIIG 100 Pro Computer Hardware User Manual
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1. Chapter 3 Technical Support and Product Return Bal OYervieW ses 3 1 3 2 WED lean iaa 3 1 3 3 Technical Support sree eA uE n EE 3 2 3 4 Return Merchandise Authorization RMA 3 2 Contents About This Manual The purpose of this manual is to introduce you to your UltraATA 133 100 Pro It will guide you on how to install the card and software for proper operation in your computer Please save this manual for future reference in the event you wish to connect other devices to your system This manual is comprised of the following sections Chapter 1 Introduction Provides unpacking instructions and introduces features and specifications of this board Chapter 2 Installation Describes how to install the board and drivers to your system Chapter 3 Technical Support and Product Return Provides instructions on how to obtain technical support or return a product in the event of a problem User s Manual vi Introduction A Chapter 1 U Introduction Thank you for your purchase of the UltraATA 133 100 Pro SIIG s goal is to provide its customers with reliable high quality products and customer support The purpose of this comprehensive user s manual is to e introduce you to your UltraATA 133 100 Pro features and benefits e guide you through the steps for an easy trouble free installa tion in your system e provide technical support information in the event of a problem Before installi
2. RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG Inc 6078 Stewart Ave Fremont CA 94538 3152 UltraATA 133 100 Pro is a trademark of SIIG Inc SIIG and SIIG logo are registered trademarks of SIIG Inc Power Mac is a trademark and Mac is a registered trademark of Apple Computer Inc All other names used in this publication are for identification only and may be trademarks of their respective companies October 2001 Copyright 2001 by SIIG Inc All rights reserved User s Manual E Contents Chapter 1 Introduction 1 1 Unpacking the UltraATA 133 100 Pro 1 1 1 1 1 Static Electricity Precaution 1 2 1 1 2 Record the Serial Number 1 2 1 2 Introducing the Ultra ATA 133 100 Pro 1 3 1 2 1 Key Features and Benefits 1 3 1 2 2 System Requirements 1 3 J 2 3 Board Layout nen 1 4 Chapter 2 Installation 2 1 Hardware Installation 2 1 2 2 Device Connection nennen 2 2 2 3 Software Installationi c colin 2 4 2 3 1 Driver Installation for Mac 0S 8 6 2 4 2 3 2 Driver Installation for Mac OS 9 x 2 5 2 3 3 Driver Installation for Mac OS X 2 6 2 4 Verify Installation 2 7 2 4 1 Verify OS 8 6 9 x Installation 2 7 2 4 2 Verify OS X Installation 2 7
3. one drive connect it to the end connector of the cable On the other hand if you install two drives connect the master drive to the end connector of the cable and the slave drive in the middle connector Figure 2 2 Connecting the cable User s Manual 2 3 Software Installation This section provides information on how to install the UltraATA 133 100 Pro driver in your Power Mac Please refer to the Mac OS manual to familiarize yourself with Drive Setup and OS Installation routines 2 3 1 Driver Installation for Mac OS 8 6 For a fresh OS 8 6 installation 1 Install the UltraATA 133 100 Pro and attached drives 2 Boot up your computer with the Mac OS 8 6 CD ROM Press and hold letter C on the keyboard while your system is booting to boot from CD ROM 3 When Mac OS finishes booting double click Utilities folder 4 Double click Drive Setup icon 5 Highlight the drive connected to the UltraATA 133 100 Pro and click Initialize Be aware that initializing the drive will erase all information on this hard disk drive 6 Close Drive Setup when finished 7 Double click Mac OS 8 6 CD ROM then double click Install Mac OS 8 6 icon Follow on screen instructions to complete installation For systems that have OS 8 6 installed 1 Install the UltraATA 133 100 Pro and attached drives 2 Boot up your system When Mac OS finishes booting double click Mac OS 8 6 drive icon on the desktop 3 Double click Utilities fol
4. UltraATA 133 100 Pro User s Manual SIIG s ONLINE SUPPORT and Product Registration Visit SIIG s web site at www siig com and click SUPPORT DRIVERS for instant technical support Also click REGISTRATION FORM to register your product SIG SHGnificantly Better 5 YEAR WARRANTY REGISTRATION CARD Please complete and mail This card will ensure that your warranty is properly documented in our databas Complete Product Name Name E Mail Address City State Zip Date of Purchase Purchase Price before tax Purchased From of City State 1 What features encouraged you to purchase this product check all that apply Good price C Warranty Unique features Good value User s manual Other 2 Is this the first SIIG product you have ever purchased O ves O no Tf not what other SIIG products do you own 3 System Configuration Al Pentium m pentiumi Pentium O Sub 1 000 PC Manufacturer a Compaq O Dell A HP O IBM C Apple C Other Model Fold Here Place Postage Here SIIG Inc Attn Warranty Registration 6078 Stewart Avenue Fremont CA 94538 3152 Comments PRODUCT NAME MODEL NUMBER UltraATA 133 100 Pro CN2490 FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subje
5. ct to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio and television reception which can be determined by turning the equipment off and on the useris encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or TV technician for help Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment THE PARTY
6. d Push the board down firmly but gently until it is well seated oO Replace the slot bracket s holding screw to secure the card N Close your computer s cover and reconnect the power cord User s Manual Note Hold the board by its external edges only Try to avoid touching the components connectors or pins h a AN Figure 2 1 Installing the board 2 2 Device Connection The UltraATA 133 100 Pro is a dual channel Ultra ATA 133 controller that supports up to four IDE hard disk drives or CD R RW drive If you plan to use the second IDE channel IDE2 you will need to purchase another 40 pin 80 wire Ultra ATA ribbon cable In order to achieve high speed data transfer a 40 pin 80 wire Ultra ATA ribbon cable is recommended Also do not mix Ultra ATA 133 hard disk with slower CD R RW drive on the same IDE channel 1 Install hard disk drive s in chassis 2 2 Installation 2 Attach one connector on the long end of the Ultra ATA ribbon cable to the board s IDE connector and the other connector s to your hard disk drive s Make sure pin 1 on the cable indicated by the colored stripe matches pin 1 on the board s IDE connector and your hard disk drive s 3 When two hard disk drives are installed on the same IDE channel make sure one drive is set up as Master and the other as Slave This rule applies to both IDE channels 4 The Ultra ATA ribbon cable has two connectors If you install only
7. der 4 Double click Drive Setup icon 5 Highlight the drive connected to the Ultra ATA 133 100 Pro and click Initialize 6 Close the Drive Setup screen when finished The new drive should appear as Untitled on the desktop 2 4 Installation 2 3 2 Driver Installation for Mac OS 9 x For a fresh OS 9 x installation 1 2 Install the UltraATA 133 100 Pro and attached drives Boot up your computer with the Mac OS 9 x CD ROM Press and hold letter C on the keyboard while your system is booting to boot from CD ROM When Mac OS finishes booting double click Utilities folder Double click Drive Setup icon Highlight the drive connected to the UltraATA 133 100 Pro and click Initialize Be aware that initializing the drive will erase all information on this hard disk drive Close Drive Setup when finished Double click Mac OS 9 x CD ROM then double click Mac OS Install icon Follow on screen instructions to complete installation For systems that have OS 9 x installed 1 2 Install the UltraATA 133 100 Pro and attached drives Boot up your system When Mac OS finishes booting double click Mac OS 9 x drive icon on the desktop Double click Utilities folder 4 Double click Drive Setup icon Highlight the drive connected to the UltraATA 133 100 Pro and click Initialize Close the Drive Setup screen when finished The new drive should appear as Untitled on the desktop User s Manual 2 3 3 Driver I
8. efective product with an identical product or product having similar features and functionality as determined by the Company If the product has been modified without written approval by the Company or the failure is a result of misuse abuse or misapplication as determined by the Company the warranty is void and the Company has no obligation to repair or replace the product The customer is responsible for properly packing the defective product for shipment and for the cost of shipping the product back to the Company The Company will ship the repaired or replaced product via UPS Ground or US Mail at no cost to the customer Before returning a product for repair or replacement you must first obtain a Return Merchandise Authorization RMA number from the Company s RMA Department by 1 calling 510 413 5333 or 2 faxing 510 657 5962 or 3 emailing service siig com The RMA number should be clearly displayed on the outside of the returned package and on the accompanying RMA form The Company will refuse any package without a RMA number Under no circumstance will the Company be liable for any direct indirect consequential or incidental damages arising out of the use or inability to use the Company s products Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitations may not apply The Company reserves the right to make modifications in both hardware and software with
9. es e Full support of ACPI for system power management e 3 3V operating voltage with 5V tolerant I O e PowerMac G3 G4 and Mac computers with an available PCI slot e 058 6 or later User s Manual 1 2 3 Board Layout Ultra ATA 133 100 Connectors Ultra ATA 133 100 Chipset Figure 1 1 UltraATA 133 100 Pro Board Layout 1 4 Installation Chapter 2 Installation This chapter will guide you through the installation of the UltraATA 133 100 Pro into your computer 2 1 Hardware Installation General instructions for installing the card are provided below If needed please refer to your computer s reference manual for more information Caution Static Electricity Discharge may permanently damage your system To avoid possible static electricity discharge during installation please follow the guidelines below e Discharge any static electricity build up in your body by touching a large grounded metal surface or the computer s case if plugged in for a few seconds e During installation avoid any contact with internal parts Handle cards only by their external edges 1 Turn OFF the power to your computer and any other con nected peripheral devices Unplug the power cord from the back of the computer Open your computer s cover Remove the slot bracket from an available PCI slot oF WON To install the card carefully align the card s bus connector with the selected PCI slot on the motherboar
10. ill appear on the desktop Please check Apple System Profiler for successful installation 2 4 1 Verify Mac OS 8 6 9 x Installation 1 Click Apple logo located on the upper left corner of the desktop Click Apple System Profiler from the drop down menu Click Devices and Volumes tab choose PCI to view the card s properties 2 4 2 Verify Mac OS X Installation A gt Click Finder icon on the bottom of the desktop Click Applications on the top of the next screen Double click Utilities icon Double click Apple System Profiler icon Click Devices and Volumes tab choose PCI to view the card s properties Troubleshooting If the your board doesn t show up properly in Apple System Profiler shut down your system Make sure the board is properly seated in the PCI slot or change the board to a different PCI slot User s Manual Technical Support amp Product Return Chapter 3 _ Technical Support 3 1 3 2 amp Product Return Overview This chapter will give you instructions on how to obtain product information contact technical support and return defective product This user s manual is written with easy to understand instructions on how to configure and install this product in your system We encourage you to consult this manual as your first step for technical assistance There are several steps you cantake should you find problems with this product It is most helpful if you consult the following res
11. ng the board please review this chapter for unpack ing instructions and an overview of the key features Then refer to later chapters for installation instructions 1 1 Unpacking the UltraATA 133 100 Pro Before installing the board verify that the following items are in cluded in the packaging carton e One UltraATA 133 100 Pro controller board e One 40 pin 80 wire Ultra ATA cable e One power supply Y split cable e This comprehensive user s manual Please consult your dealer if any item is damaged or missing 1 1 User s Manual 1 1 1 Static Electricity Precaution One of the routine precautions you must be aware of when working with computer components is the problem of static electricity discharge Note Leave the product in its static resistant bag until you are ready to install it Caution Static electricity discharge may per manently damage your system In order to avoid possible static electricity discharge during installation procedures please follow the guidelines below e Discharge any static electricity build up in your body by touching a large grounded metal surface or the computer s case if plugged in for a few seconds e During installation procedures avoid any contact with internal parts Handle cards only by their edges 1 1 2 Record the Serial Number In order for SIIG s Technical Support or Customer Service Department to give you prompt service you will need the following product informa
12. nstallation for Mac OS X For a fresh OS X installation 1 Install the Ultra ATA 133 100 Pro and attached drives 2 Boot up your computer with the Mac OS X CD ROM Press and hold letter C on the keyboard while your system is booting to boot from CD ROM When Mac OS finishes booting click Install in the menu bar Click Open Disk Utility Click Drive Setup Highlight the drive connected to the UltraATA 133 100 Pro and click Partition Be aware that partitioning the drive will erase all information on this hard disk drive m oe N Click Partition to initialize drive 8 Close Drive Setup utility when finished and continue with Mac OS X installation For systems that have OS X installed 1 Install the UltraATA 133 100 Pro and attached drives 2 Boot up your system When Mac OS finishes booting double click Mac OS X drive icon on the desktop Double click Applications folder Double click Utilities folder Double click Disk Utility icon Click Drive Setup button Highlight the drive connected to the UltraATA 133 100 Pro and click Partition Be aware that partitioning the drive will erase all information on this hard disk drive N QA go Click Partition to initialize the drive 9 Close the Drive Setup utility when finished The new drive should appear as Untitled on the desktop 2 6 Installation 2 4 Verifying Installation After you succesfully initialize the hard drive new Untitled drive s icon w
13. ources 1 Installation instructions from this user s manual 2 Web Site 3 Technical Support 4 Return Merchandise Authorization RMA Web Site Visit SIIG s Web site at www siig com for on line technical support product features drivers updates upgrade solutions and where to buy information Your opinions of SIIG products are very important to us Through your feedback SIIG can continue to deliver quality innovative products to you 3 1 User s Manual 3 3 Technical Support 3 4 3 2 QUESTIONS SIIG s Online Support has the answers Simply visit our web site at www siig com and click on the SUPPORT link Our online support database is updated daily with new drivers and solutions The answers to your problems could be just a few clicks away Return Merchandise Authorization RMA If the product is defective you can return it for repair or replacement SIG warrants to the original buyer of the product that the hardwareis free of defects in materials and workmanship for a period of five years from the date of purchase If your productfailsto bein good working order duringthe warranty period you may return it to SIIG for repair or replacement at SIIG s option To return the product you need to follow these steps Step 1 Contact SIIG s RMA Department To obtain an RMA number SIIG s RMA Department can be reached by 1 Phone 510 413 5333 2 Fax 510 657 5962 3 Email service siig com In order to ge
14. out prior notification Tear off and return bottom portion RETURN MERCHANDISE AUTHORIZATION RMA FORM RMA Number Date Name Company Address City State Zip Phone Number Product Name Model Purchase Date Serial Number Problem s please be specific Please check additional items that you are returning if applicable A original package a manual s a software O accessories 02 0250E 03 0311A
15. t a RMA number you must have your product serial number The serial number is located on the side of the box it came in and on the back of the product Serial No Part No C S N XXXXXXXXXXXX XX XXXXXX Technical Support amp Product Return Step 2 Complete the RMA form e Fill out your Return Merchandise Authorization RMA form and include it in the package with the product Properly pack the product for shipping All software cable s and other accessories that came with the original package must be included e Clearly write your RMA number on the top of the returned package and on the accompanying RMA form SIIG will refuse to accept any shipping package and not be responsible for a product returned without a RMA number posted on the outside of the shipping carton Step 3 Ship the Product You are responsible for the cost of shipping back to SIIG at the following address SIG In RMA 6078 Stewart Ave Fremont CA 94538 SIG will ship the repaired or replaced product via UPS Ground or US Mail at no cost to you 3 3 User s Manual LIMITED 5 YEAR WARRANTY The Company warrants to the original buyer of this product that the hardware is free of defects in materials and workmanship for a period of five years from the date of purchase from a reseller or dealer Should this product fail to be in good working order during the warranty period the Company at its sole option will repair or replace the d
16. tion The serial number label is located on the side of the box and on the back of the board Serial No Part No C ia XX XXKXXX Please take a moment to record the serial number Serial Number Part Number Date purchased Introduction 1 2 Introducing the UltraATA 133 100 Pro The UltraATA 133 100 Pro is an ultra high speed dual channel Ultra ATA 133 controller board for use with Power Macs It achieves burst data transfer rates up to 133MB sec and supports drive capacities greater than 137GB And it also provides full backward support for Ultra ATA 100 66 33 hard drives Enhanced BIOS auto detects device types and fine tunes to the best performance for each connected hard drive 1 2 1 Key Features and Benefits e PCI Plug n play 2 2 2 1 compliant e CRC error checking provides data verification and achieves flawless data transfer e Two independent IDE channels supports up to four Ultra ATA hard drives and CD R RWs that support Adaptec Toast burning software see drive compatibility list on www siig com e Breaks the 137GB barrier Supports various types of large capacity hard disk drives e Auto detects drive types and fine tunes to the best performance for each Ultra ATA hard disk drives e Full backward support for Ultra ATA 100 66 33 standards e Supports Ultra DMA 0 1 2 3 4 5 6 and MultiWord DMA 0 1 2 e Achieves burst data transfer rates up to 133MB sec when using Ultra ATA 133 hard driv
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