Siemens CIELO Hearing Aid User Manual
Contents
1. Congratulations As the owner of a new hearing system you may once again enjoy the sounds of your environment and conversation with your family and friends These instructions as well as guidance from your hearing instrument specialist will help you understand how your new hearing system works In this guide you ll find instructions about the insertion removal and use of your CIELO hearing system There are also tips and information on proper hand ling cleaning care and changing of the batteries In addi tion a troubleshooting section is offered for your reference Your hearing improvement with a hearing system depends on the fit of the hearing instruments the type and degree of hearing loss and proper diagnostic testing Of course a hearing system cannot restore normal hearing and not everyone will benefit equally More than 80 percent of individuals with a hearing loss have a hearing loss in both ears Studies show that even when a hearing loss is worse in one ear most people with a hearing loss in both ears will benefit from wearing two instruments Remember a hearing system consists of finely tuned devices that have been specially designed and expertly adjusted for your individual needs Proper care and handling will ensure the best possible performance of your CIELO hearing system Contents Page Your CIELO BTE behind the ear hearing system CIELO S 4 CIELO DIR CIELO P 5 CIELO SP Ba2. insert the hearing instrument into your ear without experien cing unpleasant feedback whistling i2 Using the program button How to select the programs Your CIELO hearing system can have up to 4 hearing programs They can be selected with a pro gram button or when an audio shoe is attached These programs change the cha racteristics of the sound coming through the hearing system for specific listening environments Each time the button is pressed the system changes to the next program which is confirmed with a beep The number of beeps you hear coincides with the selected program That means when Program 3 is selected for example you will hear 3 beeps Each time your system is turned off and then on again the systems automatically resets to Program 1 A WwW hS The CIELO S has 3 programs Using the directional microphone system For CIELO DIR According to your hearing needs your CIELO hearing system can be adjusted to focus on those sounds in front of you directional mode when you are having a face to face con versation in a noisy environment The hearing system can also be adjusted when you are in quieter environments and want to hear the sounds around you omnidirectional mode To make this adjustment use the program button to change to the directonal program Your hearing instrument specialist will tell you which program is configured for directonal mode Using the volume contro
3. a mirror in F front of you and prop your elbows on the table so you can guide your hands easily and safely This will help you stay relaxed and comfortable while you practice Turning your CIELO BTE on and off Via the battery compartment Your CIELO hearing system automatically turns on when a battery is inserted and the compartment door is completely closed To turn off Press the battery compartment to the rear down to the first stop to turn the instrument OFF To turn on Fully close the battery compart ment to turn the instrument ON Via the push button Your hearing system can also be programmed by your hearing instrument specialist to be turned on and off using the program button To turn your hearing instrument off press and hold the pro gram button for approximately 2 seconds To turn your hearing instrument on again press and hold the program button for approximately 2 seconds Please note that when you turn your hearing instrument off using the program button you must wait approximately 10 seconds for the instrument to reset before turning it back on using the program button Check with your hearing instrument specialist about which on off function your hearing system is equipped with Power on delay Your hearing instrument may be equipped with a power on delay feature This feature delays sound from entering your hearing instrument when it is first turned on so that you may
4. ent IEC 65 DIN VDE 0860 Using the telephone Automatic telephone program With AutoPhone functionality your CIELO hearing system will automa tically switch to the telephone pro gram when you hold a hearing instrument compatible telephone handset near to your hearing ins trument When you have finished speaking on the phone and you move the telephone handset away from the hearing instru ment it will automatically return to the previously used hearing program You can also select the telephone program manually by using the program push button The telephone program can be set to microphone mode or telecoil mode Your hearing instrument specialist will program your hearing system to your individual requirements AutoPhone magnet accessory Some telephones produce a magnetic field strong enough to activate the AutoPhone function Most types of telephones require a small magnet available as an accessory which can be attached to telephone receivers to activate the AutoPhone function Ask your hearing instrument specialist about this accessory and if it is right for your hearing care needs Note Magnets can pose risks to electronics and magnetic storage mediums when placed in close proximity Take care not to set magnets near computers color monitors television sets floppy discs video audio tape and other electronic equip ment Keep magnets away from the reach of children If swallowed consult your physic
5. ermittent Weak battery Replace battery Buzzing or Battery compartment Gently close the whistling is not completely battery compartment sound closed Weak battery Replace battery Hearing System not Turn on system system turned on does not work Battery compart Gently close the battery partment is not compartment completely completely closed Dead battery Replace with new battery Battery polarity Make sure battery is reversed inserted correctly If you still encounter problems after trying these suggestions consult your hearing instrument specialist Zs Subject to change without prior notice With the CE marking Siemens confirms compliance with the European Directive 93 42 EEC concering medical devices C 0123 Within the European Union the marked equipment is covered by Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronical equipment Amended by Directive 2003 1 08 EC WEEE E Siemens Audiologische Technik GmbH Gebbertstra e 125 Order No A91100 M5100 1189 02 7600 91058 Erlangen pa Say Germany 1014 5383 www hearing siemens com
6. ian Magnets may interfere with the operation of life supporting systems i e pace makers magnetic valves etc Use magnet only if not in doubt about the safe distance The Safe distance between pacemaker and magnet should be at least 10 cm 4 inch 19 Maintenance and care Your new CIELO hearing system is a highly sensitive system Proper care and handling will ensure the best possible performance Earwax may accumulate on your earmold If not cleaned regularly you can damage the hearing system or cause health problems Therefore 1 It is essential to detach the ear mold from your behind the ear system and then place it in the cleaning bath Caution Do NOT put the hearing system in water only the earmold 2 Occasionally bring your hearing system to your hearing instru ment specialist to have the hearing tube changed and the system checked Care tips e You should place your hearing system in a dry aid kit with a special moisture attracting capsule overnight The drying capsule draws damaging moisture out of the system e Your hearing instrument specialist can provide you with special care sets and Always store your hea ring system in the case provided drying capsules to keep your hearing system in good condition 20 Important notes e Never expose your hearing system to extreme temperatures or high humidity Do not store it in direct sunlight Do not wear it when taking a sh
7. l For CIELO DIR CIELO P and CIELO SP Your CIELO DIR CIELO P and CIELO SP hearing system is fully automatic There is no need to manually adjust the volume control However if you prefer manual volume control CIELO DIR CIELO P and CIELO SP hearing system can be programmed for manual adjustment Rotate the wheel upwards to increase volume Rotate it down to decrease volume If your system is programmed for manual adjustment the wheel shaped volume control can be rotated up louder or down softer to select the desired listening volume To increase volume place your index finger gently against the volume control wheel and rotate it upward If your system is equipped with a warning tone for volume control limits once it is heard adjusting the volume control further in that direction will have no effect To reduce the volume rotate the wheel in the opposite direction If your hearing system has not been programmed for manual control adjustment the volume will automatically adjust and rotating the volume control wheel will have no effect Audio input For CIELO DIR CIELO P and CIELO SP Your hearing system is equipped with audio input capability This enables the connection between the hearing system and accessories such as an FM system tape recorder television or infrared device It can be useful for adults in difficult listening situations and for children in classrooms Because the sound Is coming directl
8. lowing occur volume becomes softer or weak you hear a battery signal beep Do NOT throw used batteries into household trash Return them to your hearing instrument specialist for environmentally correct disposal Battery compartment door lock Your instrument is equipped with a battery compartment door lock They are intended to prevent the unintentional removal of batteries from their compartment To lock the battery compartment open the compartment door to the first stop Push the slide to the right with a suitable tool To unlock the battery compart ment again open the compart ment door to the first stop Push the slide to the left with a suitable tool Your hearing instrument specialist can further instruct you on the use of this feature if necessary Inserting and removing your CIELO BTE Make sure that your hearing instrument is turned off Hold the earmold between your thumb and index finger and insert it carefully into your ear canal You may find it helpful to pull your ear slightly upward or to the back Gently work the earmold into its proper position by adjusting it until it is firmly seated in your ear Once inserted you should be able to feel if the earmold is placed correctly Next place your hearing instrument behind your ear and turn it on Tip Practice inserting and removing your hearing instrument correctly An easy way to practice is to sit W down at a table Place
9. ot change the battery by yourself ask someone to help you a family member friend or your hearing instrument specialist Inserting the battery Open the battery compartment with your fingernail as shown in the illustration Swivel open the battery compart ment door if not already open Place the proper size battery so i n that the symbol on the battery matches the marked on the battery compartment Gently close the battery compart ment by pressing the bottom of the door upward with your finger tip Do not force the door shut If it does not close easily check to see if the battery was inserted properly When the battery door is completely closed your hearing instrument is ready for use Removing the battery Normally the battery drops out when the compartment is comple tely open If the battery does not come out lightly tap the system or push the battery out with a pencil as shown Low battery indicator Your hearing system may be programmed to inform you when the battery should be replaced for best system perfor mance You may hear an intermittent series of beeps and or experience low amplification power or volume Change the battery when either of these occurs Caution Keep batteries and instruments away from the reach of small children Batteries can be harmful if swallowed If swallowed consult a physician or a hospital immediately Change the batteries when any of the fol
10. ower or when applying hairspray e As with all electrical non gas encapsulated systems the hearing system must not be operated in explosion endangered rooms e Do not wear your hearing system during short wave therapy or if you work with medical treatments that use strong magnetic or high frequency fields such as a MRIs or X rays e Make sure to turn off the system when not in use This helps preserve your batteries e When not wearing your system for long periods of time remove the batteries This prevents leakage which can some times occur in batteries Replace batteries that have a leakage immediately 2i Troubleshooting tips Your CIELO hearing system is an extremely reliable device However should a problem occur this can usually be correc ted quickly Use this trouble shouting guide to sort out simple problems PROBLEM CAUSE POSSIBLE SOLUTION System Weak or dead Replace with new sound is weak battery battery System clogged Clean earmold Volume too low Turn up volume control System Improper seating in Try reinserting the instru whistles ear ment until it fits securely Volume control too Lower volume control high Clogged with wax or Clean earmold or contact excessive wax in your hearing instrument ears specialist Crack in earmold See your hearing instru tubing ment specialist 22 PROBLEM CAUSE POSSIBLE SOLUTION Sound is Volume control too Lower volume control distorted or high int
11. ttery insertion and removal 6 Battery compartment door lock 9 Inserting and removing your CIELO BTE 10 Turning your CIELO BTE on and off 11 Using the program button 13 Using the directional microphone system 16 CIELO DIR Using the volume control 17 CIELO DIR CIELO P and CIELO SP Audio input 18 CIELO DIR CIELO P and CIELO SP Using the telephone 20 Maintenance and care 21 Important notes 22 Troubleshooting tips 23 Your CIELO BTE behind the ear hearing system CIELO S Features 1 rA 3 Earhook Microphone openings Program button with ON OFF function Volume control only CIELO DIR CIELO DIR 5 Cover for programming socket 6 Battery compartment 7 Color coded typeplate red right instrument blue left instrument 8 Audio input CIELO P Features ls 2 3 Earhook Microphone openings Program button with ON OFF function Volume control CIELO SP Cover for programming socket Battery compartment Color coded typeplate red right instrument blue left instrument Audio input Battery insertion and removal Handling the battery The protective tab on your battery should only be removed when you are ready to use the battery Three useful tips e The positive side of the battery is always the smooth side You can recognize the negative side by the colored ring e Always keep spare batteries with you e If you think you cann
12. y from the sound source to the hearing system the signal is clearer and unaffected by poor room acoustics Your hearing instrument specialist can further instruct you on the use of the audio input and provide information regar ding audio input accessories such as audio shoes and cords Note You must use the audio shoe designed exclusively for CIELO It is marked by a printed G for CIELO Dir L for CIELO P and M for CIELO SP which can be seen when looking from the top into the audio shoe Small recess in the Nib in the audio shoe hearing system housing Expect the CIELO Dir audio shoe 16 Before the audio shoe can be connected to the hearing system the following steps have to be fullfilled 1 Open the battery compartment 2 Open the audioshoe cover 3 Close the battery compartment Attaching the audio shoe I Take the audio shoe and hook j the two nibs into the two small recesses of the hearing system housing Slide the audio shoe to the inner side of the hearing system housing until it snaps into the end position To remove the audio shoe slide the audio shoe in the opposite direction With the connected audio shoe the battery compartment switch is disable and the hearing system only can be switched off with the push button Safety Instructions for hearing systems with audio input The audio input may be connected to line operated equipment only if the equipment fulfils the safety requirem
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