Samsung 6B Answering Machine User Manual
Contents
1. 25 CONVENIENCE FEATURES DO DISTUBB u 26 zip gm 26 EIN gj 26 BACKGROUND MUS IC a u 26 APPOINTMENT REMINDER ALARM CLOCK 27 ANSWERING THE DOOR 27 CALLING THE DOOR PHONE ROOM MONITOR 28 EXECUTIVE SECRETARY HOT LINE 28 GROUP LISTENING ru orna 28 ACCOUNT CODES a 28 LOCKING YOUR KEYSE 29 OFF HOOK VOICE ANNOUNCING OHVA 29 OHVA BLOCK 30 ORVA REJEC S 30 IN GROUP OUT aa 30 CUSTOMISING YOUR KEYSET SELECT RING TONE eee 31 CHANGE YOUR PASSQODPE treten 31 SET ANSWER 31 AUTOMATIC HOLD nature 31 dta Er menu ein 32 HOF KEYPAD te 32 KEY CONFIRMATION TONE 32 REJOINING A PAGE mee Em 32 RING PREFERENCE 33 DISPLAY FEATURES INTERACTIVE DISPLAY KEYS sene 34 DIRECTORY INFORMATION seins ter eat 34 DIAL BY 35 DISPLAY NUMBER DIALLDED 35 839 9 AREIS 35 CALL DURATION TIMER een 35 AUTO Ng cm rna 35 MANUAL TIMER 36 CALE COS m 36 VIEWING MESSAGE INDICATIONS2. 36 ALARM REMINDER 36 PERSONAL SPEED DIAL 37 STATION NAMES hee dateien 38 MANAGING KEY 5 0 38 SELECTING YOUR DISPLAY 39 VIEWING THE NEXT CLIP CALL 39 SAVING THE CLIP NUMBER eene 39 REDIALLING A SAVED CLIP NUMBER 39 STOBINGJZCOLIPNUNIBER 39 INQUIRE CLIP INFO 40 REVIEWING PAST CLIP 5 41 EGE WITEEGLEAR 41 ADD ON MODULE MITEHSEY SET eee 42 SYSTEM ACCESS 47 THINGS YOU SHOULD KNOW USER ORIENTATION DCS telephones are called keysets They contain buttons or keys that are used to access or activate the many features of your DCS system The keys with paper designation strips are programmable keys which can be programmed for a specific functions on your keyset that you require See your System Administrator to get your most frequently used features assigned to your programmable keys Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned to groups When they are in a group you
3. 1 SPEAKERPHONE rre 2 Te DE e 2 VOLUME CONTROLS oett tt ttt 2 SYSTEM TONES 2 LCD 24B or STD 12B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS 4 LCD 12B or STD 12B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS sss 5 LCD 24Bi KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS 6 6B ENHANCED KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS 7 ADD ON MODULE AOM LAYOUT LABELLING PROGRAMMABLE KEYS 8 OUTSIDE CALLS MAKING AN OUTSIDE 9 ANSWERING AN OUTSIDE 9 UNIVERSAL ANSWER 10 RE 10 SENDING FLASH cetera caderas 10 BUSY LINE QUEUING WITH 10 INTERCOM CALLS MAKING A CALI M 11 ANSWERING INTERCOM 8 11 VOICE ANNOUNCE en 11 AUTO ANSWER 11 BUSY STATION 11 BUSY STATION CAMP ON een 12 CALLING YOUR SYSTEM 12 CALL PROCESSING SYSTEM 13 EXCLUSIVE HOLD 13 HOED BECADE 13 CONSULTATION HOLD aaa 13 RETRIEVING CALLS HELD AT ANOTHER 5 14 TRANSFERRING CALLS se 14 TRANSFER WITH CAMP ON et 14 CALL WAITING 15 CONFERENCE CALLS 15 FORWARDING CALLS eee 16 FORWARD ALL 9
4. 16 FORWARD 16 FORWARD NO ANSWER eee 16 FORWARD BUSY NO ANSWER 16 FORWARD FOLLOW 17 FORWARD TO AN EXTERNAL NUMBER 17 STATION CALL PICKUP sn 17 GROUP CALL PIOK P citet 17 DIALLING FEATURES SPEED DIALING ce brise tette dte 18 PROGRAMMING PERSONAL SPEED DIAL NUMBERS 18 ONE TOUCH SPEED DIALLING e 19 LAST NUMBER eee 19 SAVE NUMBER WITH e 19 CHAIN DIALLING tte tette 19 AUTOMATIC 20 PULSE TO TONE CHANGEOVER 20 VOICE DIALLER trea asa REQUE 20 RECORDING A VOICE DIAL 21 PLACING A VOICE DIAL CALL a 21 POSSIBLE CAUSES FOR VOICE DIALLER FAILURE 21 PAGING AND MESSAGING MAKING AN INTERNAL PAGE eene 22 MAKING AN EXTERNAL 22 ALE PAGE uu u u 22 MEET ME PAGE oe een 23 CALL PARK AND PAGE 23 SETTING A MESSAGE 23 CANCELING MESSAGES see 24 RETURNING MESSAGES ede eoe Peut beue oe beue pee dds 24 PROGRAMMED
5. They stay right where you put them and are identified with a green flashing light Some simple rules to remember Any steady LED indicates the line or feature is in use Afast flashing green LED indicates a new call incoming call Aslow flashing green or red LED indicates a call is on hold A slow flashing amber LED indicates a recall to your keyset SPEAKERPHONE Pressing the ANS RLS key will answer or release a call on the speaker phone Switching from the handset to the speaker phone is easy Press the SPEAKER key and hang up the handset HOT KEYPAD On the DCS your keysets keypad can be made live or hot so that itis not necessary to lift the handset or press SPEAKER before you begin dialing Calls can be made and features activated by simply dialing the outside line number line access code intercom number or feature access code If the Hot Keypad feature has been turned off you must first lift the handset or press SPEAKER before dialing VOLUME CONTROLS DCS keysets use the UP amp DOWN keys to adjust the ringer volume while the keyset is ringing the speaker volume while the speakerphone is in use and the handset volume while you are listening These three levels will be stored in memory until changed If background music is turned on at your keyset the volume keys will also control the level of music The volume of pages heard through the speaker of keyset can be adjusted during a page announcement by using
6. keys are context sensitive and their functions change to present you with the best options for a particular call condition The SCROLL key is used to display options available to the user at a particular time or during a specific procedure Press this key once while in the idle state to view the three main categories available 201 STN NAME CALL OTHER ANS ANSWER Guides you through the options to answer calls OTHER Guides you through features other than making or answering calls CALL Guides you through the options to make call Select one of the main categories CALL OTHER or ANS ANSWER Press the SCROLL key to display additional options available under each of the three main categories The symbol gt displayed as the last character on the lower line of the display indicated that there are additional options Press the SCROLL key to display these additional options User instructions will be displayed in lower case letters Options assigned to soft keys are in upper case letters DIRECTORY INFORMATION An 11 character name can be assigned to each extension number Display keysets can view the name of the called or calling station before answering The Display will be Call from XXX where XXX is the extension no NAME the calling extensions name Each outside line can have an 11 character name Incoming calls can be easily identified and answered with different greetings 34 Each station group can have an
7. 11 character name Outside and internal calls ringing to a station group will display CALL NAME This allows you to answer calls directed to you differently than calls directed to your station group DIAL BY DIRECTORY Each station or speed dial number can have an associated directory name and can be selected by scrolling alphabetically through the directory name list This on line phone book allows the user to look up and dial any station or speed dial number in seconds To dial by directory Press the DIR key DIRECTORY Select the directory you wish to use PERS personal speed dial numbers SYS system speed dial numbers or STN station names Press the dial key to select the first letter of the name you wish to search for Use the UP and DOWN arrows to scroll through the names Press the DIAL soft key to dial number DISPLAY NUMBER DIALLED Display keysets begin showing digits as they are dialled They will stay in the display until the call duration timer comes on automatically or the TIMER button is pressed If the call duration timer is not used the number dialled is displayed until the call is released transferred or put on hold CALL DURATION TIMER The system can time outside calls either automatically or manually Call duration times are displayed in minutes and seconds AUTO TIMER Display keyset users may have the timer automatically start when they answer incoming calls or after a short delay
8. VOICE DIAL CALL Lift the handset Press the VDIAL key or dial 681 Speak the desired name into mouthpiece of the handset If you are successful the call will be placed If you hear error tone repeat the procedure POSSIBLE CAUSES FOR VOICE DIALLER FAILURE The desired name is not recorded The personal speed dial bin you have selected is empty All outside lines are busy You are denied access to the Voice Dialler feature See your System Administrator Background noise interfered when the name was recorded or when the name was spoken to place the call 21 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers Lift the handset Press PAGE key or 55 Dial the desired zone number 1 2 3 or 4 OR Dial 0 to page all internal zones After the attention tone make your announcement MAKING AN EXTERNAL PAGE To make an announcement through connected external paging speakers Lift the handset Press PAGE key or dial 55 Dial the desired zone number 5 6 7 or 8 OR Dial 9 to page all external zones After the attention tone make your announcement ALL PAGE To page all designated keysets and external speakers at the same time Lift the handset Press the PAGE key or dial 55 Dial or press the ALL PAGE key After the attention tone make your announcement NOTES 1 If you have a dedicated PAGE key programmed you don t
9. You can use 0 9 and Dial your new passcode to verify If successful you will hear two beeps Four beeps indicate an incorrect code enter the code again Press TRSF to store new passcode SET ANSWER MODE You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook press TRSF followed by 103 Dial 0 for Ringing 1 for Auto Answer or 2 for Voice Announce Press TRSF to store your selection AUTOMATIC HOLD While on a outside call pressing a line key route key or a flashing CALL button will automatically put your call on hold and connect you to the next call This feature can be turned on or off at your keyset While on hook press TRSF followed by 110 Dial 01 to turn Automatic Hold on or 00 to turn it off Press TRSF to store your selection 31 HEADSET OPERATION Keyset users can switch between headset mode and handset mode When using headset mode press the ANS RLS key to answer and release calls While on hook press TRSF followed by 110 Dial 21 to use the headset or 20 to use the handset Press TRSF to store your selection NOTES 1 When you are in headset mode your speakerphone is disabled 2 When you place your keyset in headset mode the ANS RLS key will light steady to indicate headset mode HOT KEYPAD Hot Keypad allows the user to activate features without the need to lift the handset or press SPE
10. access a line by dialling an access code or pressing a programmed button For example dial 0 or press the LOCAL key to get a local outside line Each line in the system is numbered beginning with 701 then 702 703 etc Direct Station Selection DSS keys are programmed to ring specific stations You can press a DSS key instead of dialing the extension number A DSS key will light red when that station is busy Busy Lamp Indication Each extension in the system is numbered beginning with 201 then 202 203 etc DCS provides distinctive ring patterns to your keyset Outside calls have a double ring tone repeated Internal calls have a single ring tone repeated Door phone calls and alarm appointment reminders have a short ring tone repeated very quickly CALL INDICATIONS The keys on your phone have light emitting diodes LEDs Some of these are tri coloured LEDs that light green red or amber Some of the keys can only light red See telephone layout for details Intercom calls also called internal calls always appear on your CALL buttons They will always light green You can have up to eight CALL buttons but two are recommended Outside calls appear on individual line keys if they are assigned When an individual line is not assigned to its own key it will appear on a CALL button Your outside calls will light green on your keyset and 1 red on other keysets You never lose sight of your calls while they are on hold
11. all calls to your extension forwarded to the extension you are now at Dial 605 plus your extension number Receive confirmation tone and hang up FORWARD TO AN EXTERNAL NUMBER To forward outside calls to a number outside of your business you must have a FWD EXTERNAL button on your keyset While on hook press TRSF and then dial 102 Dial 5 Dial the outside line access code followed by the telephone number that you wish to forward your calls to Press TRSF to store Press FWD EXTERNAL to turn the feature on and press it again to turn the feature off NOTE External Call Forward will cancel all other call forwarding instructions STATION CALL PICKUP To pick up answer a call ringing at another station Lift your handset and dial 65 plus the extension number of the ringing phone OR Press the flashing DSS key GROUP CALL PICKUP To pick up answer a call ringing in any pickup group Lift your handset and dial 66 plus the desired group number 01 20 OR Press the flashing GROUP PICKUP key NOTE A group pickup key can have an extender for a specific pickup group 17 DIALLING FEATURES SPEED DIALLING You can dial a preprogrammed telephone number stored in the system wide speed dial list of numbers 500 999 for the DCS or 500 699 for the DCS Compact or from your personal list of numbers 00 19 With handset on hook press SPD or dial 16 Dial the desired speed dial number loca
12. metal objects LCD 24 or STD24B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the designation strip Label the designation strip Replace the strip and cover 32 CHARACTER DISPLAY SOFT KEYS Used to Two lines with 16 character activate feature via the each display LCD 24B only On LCD 24B only SCROLLKEY Used to scroll through displays 16 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL buttons intercom calls and many other System features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone F 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features TRUNK FLASH KEY TRANSFER KEY HOLD KEY ANSWER RELEASE KEY PULLOUT DIRECTORY TRAY MICROPHONE For handsfree operation LCD 12B STD12B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the designation strip Label the designation strip Replace the strip and cover 32 CHARACTER DISPLAY SOFTKEYS Used to Two lines with 16 chara
13. programmed to require an account code before making a call press ACCT button or dial 47 plus a valid account code Press the ACCT button again and then select an outside line For more information on authorization and account codes see your System Administrator ANSWERING AN OUTSIDE CALL Lift handset to answer the ringing call OR Press the ANS RLS key to answer on the speakerphone NOTE If a call is flashing at your keyset but not ringing you must press the flashing button to answer UNIVERSAL ANSWER DEVICE To answer calls ringing on a loud ringer dial 67 or press the UA key RECALL DIAL TONE Press the FLASH or NEW button to disconnect your existing call wait for dial tone and then make a new call on the same line SENDING A FLASH While on an outside call Press the RECALL key to send a flash BUSY LINE QUEUING WITH CALL BACK If you receive a busy signal on selecting an outside line Press the CALLBACK key or dial 44 You will hear confirmation tone When the line becomes free the system will call you back Lift the handset or press the ANS RLS key to answer NOTE A callback will be canceled if not answered within 30 seconds If you have set a call back your CBK key will light INTERCOM CALLS MAKING A CALL Dial the extension number or group number or press a Direct Station Select DSS key Wait for the party to answer If you hear a brief tone burst instead of ringback tone the statio
14. the busy signal The called party will be alerted that a call is waiting for them 14 CALL WAITING If an outside call has been camped on to your phone or another station has camped on to you You will hear off hook ring and the CALL button will flash green Press the flashing button to answer your other call will go on hold automatically if your station has the Automatic Hold feature set If not you must press HOLD and then the flashing button OR Finish the first call and hang up the waiting call will ring Lift handset or press ANS RLS key to answer NOTE Intercom calls will not go on Automatic Hold CONFERENCE CALLS You may conference up to five parties you and four others with a maximum of 2 external parties eg outside lines or remote extensions in any order While engaged in a conversation press the CONF key or dial TRSF 46 and receive conference tone Make another call either intercom or outside press the CONF key or TRSF and receive conference tone Make another call or press the CONF key or TRSF to join all parties Repeat last step until all parties are added NOTE When attempting to add another party to the conference and you are not able to reach the desired person hang up and press the CONF key again to return to your previous conversation To drop a party from your conference call 1 Press CONF and dial the extension or line number of the party to be dropped 2 Press C
15. you will hear three short rings repeated three times Lift the handset to answer the alarm If you do not the alarm will alert you two more times at five minute intervals To set alarms Dial TRSF 112 Dial the alarm number 1 2 or 3 Dial the time you want the alarm to sound Enter the time as HHMM hours amp minutes using a 24 hour clock Dial 1 TODAY ONLY or 2 DAILY to select alarm type Press TRSF to save Repeat for each alarm as needed To cancel individual alarms Press TRSF 112 Dial alarm number 1 2 or 3 Press the HOLD key NOTE Display keysets can have a reminder message See Alarm Reminder Messages under Display Features ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone Lift the handset or press ANS RLS and you will be connected to the door phone f an electric door lock release is installed dial 13 to unlock the door 27 CALLING THE DOOR PHONE ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room Dial the extension number of the door phone You will be connected to the door phone and you can listen or have a conversation EXECUTIVE SECRETARY HOT LINE If programmed an executive and a secretary can have a hot line between them When the executive station is in the DND mode all of its calls will ring the secretary station Either person can press the HOT LINE key to mak
16. 15 06 Out of town 16 07 In tomorrow 17 08 Return afternoon 18 09 On Vacation 19 10 Gone home 20 25 CONVENIENCE FEATURES DO NOT DISTURB Use this feature when you want to block calls to your keyset While on hook press the DND key or dial 401 The DND key flashed to remind you of this mode To cancel DND Press the DND key again or dial 400 The DND light turns off You can make calls while in the DND mode NOTES 1 If you place your keyset in mode and you do not have a DND key your ANS RLS key will flash to indicate DND status 2 The system can be programmed so that direct in dial calls will override DND See you Service Company ONE TIME DND If you are on a call and you do not wish to be interrupted while on that call you can press the DND key and place your station in DND When you end the call the DND will be automatically cancelled MUTE You can mute the handset transmitter or the microphone during any conversation Press MUTE key It will light red To resume speaking press the MUTE button again The light turns off BACKGROUND MUSIC When a music source is supplied you may listen to music through the speaker in your keyset While on hook press the HOLD button to hear music Press the HOLD button again to turn music off 26 APPOINTMENT REMINDER ALARM CLOCK Two types are available TODAY ONLY or DAILY You can set up to three alarms for each type When the alarm rings
17. AKER first To activate this feature While on hook press TRSF followed by 110 Dial 31 to turn the Hot Keypad on or 30 to turn it off Press TRSF to store your selection KEY CONFIRMATION TONE A short beep confirmation tone each time you press a button on the dial pad This tone can be turned on or off While on hook press TRSF followed by 110 Dial 40 to turn tones off or 41 to turn tones on Press TRSF to store your selection REJOINING A PAGE Allows keyset users to hear the remaining portion of an ongoing internal page after completing a call To enable this feature While on hook press TRSF followed by 110 Dial 51 to turn this feature on or 50 to turn it off Press TRSF to store your selection 32 RING PREFERENCE This feature sets the keyset to automatically answer ringing calls by lifting the handset or pressing the ANS RLS key Calls will always be answered in the order they arrived at your keyset The alternative is to press the flashing button to answer a call allowing you to answer calls in the order you choose While on hook press TRSF followed by 110 Dial 61 to turn ring preference on or 60 to turn it off Press TRSF to store your selection 33 DISPLAY FEATURES INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes Pressing one of these keys has the same effect as pressing a programmed key These soft
18. Block OHBLK key Pressing this key will prevent anyone from making and OHVA to you until you press the button again and cancel the blocking OHVA REJECT Your keyset can be programmed with an OHVA Reject REJECT key Pressing this key while receiving an OHVA call will disconnect the voice announcement and return you to your original call IN GROUP OUT OF GROUP If your keyset is assigned to a station ring group you can temporarily remove your keyset from the group While you are out of the group you can receive calls to your extension number but not calls to the group number Press the IN OUT key It will light red when your keyset is in the group Press the IN OUT key again to exit the group and turn the light off Repeat as necessary If you do not have an IN OUT key Dial 53 plus the group number e g 503 followed by 0 to exit the group or 1 to enter the group Repeat as necessary 30 CUSTOMISING YOUR KEYSET SELECT RING TONE Each keyset user can select any one of eight ring frequencies While on hook press TRSF followed by 111 Dial 1 8 or press the UP and DOWN keys to hear each tone When you hear the tone that you prefer press TRSF to save it CHANGE YOUR PASSCODE At installation your station passcode is 1234 You can change your station passcode whenever you desire While on hook press TRSF followed by 101 Dial your old passcode Dial a new passcode must be four characters
19. DIGITAL COMMUNICATIONS SYSTEM KEYSET USER GUIDE Australian version LCD 24B STD 24B LCD 24Bi LCD 12B STD 12B 6B ENHANCED SYSTEM ACCESS CODES The DCS telephone system has the following pre set default feature access codes These codes can be used if a key is not available for the feature you want to use Standard telephone users must always dial these codes 10 xxx 11 12 13 16 17 18 19 2 400 401 41 42 Xxx 43 44 45 46 47 48 49 500 to 529 53 grp 0 53 grp 1 Call attendant or system operator Retrieve parked calls Put calls on and take calls off hold Retrieve calls on hold at another station Door lock release Make speed dial calls Save number and redial it Recall dial tone for new call Last number redial Extension numbers Extension numbers Cancel Do not Disturb Set Do Not Disturb Set Message No Ring Cancel message Set return messages Busy station line callback Busy station camp on Set up a conference Enter account code Set programmed station message Send flash to outside line Station hunt group Station hunt group Out of group In group 54 zone 55 0 55 1 55 2 55 3 55 4 55 5 55 6 55 7 55 8 55 9 55 56 57 58 59 600 601 602 603 604 605 65 66 67 681 682 7 8x Meet Me Page Page all internal zones Page in
20. ONF again to reestablish the conference If you wish to leave outside lines connected together in a trunk to trunk conference Press the CONF key and dial your extension number Press CONF to rejoin a trunk to trunk conference 15 FORWARDING 5 You may forward your calls to another station group of stations or an external telephone number If you have FWD ALL FWD BUSY and FWD NO ANSWER keys a steady red light reminds you what forward condition is activated To clear all call forwards Dial 600 FORWARD ALL CALLS To forward all your calls to another station Dial 601 plus the extension or group number Receive confirmation tone and hang up The FWD ALL key or the TRSF key will light to indicate Forward All has been set NOTE The station that receives a Forwarded call can transfer the call back to the forwarding station FORWARD BUSY To forward calls to another station when you are on the phone Dial 602 plus the extension or group number Receive confirmation tone and hang up FORWARD NO ANSWER To forward calls to another station when you do not answer Dial 603 plus the extension or group number Receive confirmation tone and hang up FORWARD BUSY NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed you may set both of these at the same Dial 604 Receive confirmation tone and hang up 16 FORWARD FOLLOW When you want
21. WITH KEYSET The add on module AOM is used when you need more programmable keys The extra programmable keys are used exactly as are the ones on your keyset Make them DSS BLF keys line keys One Touch Speed Dial buttons or any combination of these and other feature keys A maximum of two AOMs can be added to any keyset 42 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 43 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 44
22. cter activate feature via the each display LCD 12B only On LCD 12B only SCROLLKEY Used to scroll through displays r 8 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL buttons intercom calls and many other System features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone 4 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other System features TRUNK FLASH KEY TRANSFER KEY HOLD KEY ANSWER RELEASE KEY PULLOUT DIRECTORY TRAY MICHOPHONE For handsfree operation LCD 24Bi KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS At the right edge lift up the plastic cover and remove the designation strip Label the designation strip and replace Insert the plastic cover pressing firmly to click place 32 CHARACTER DISPLAY Two lines with 16 character each MOLUME VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes HOLD KEY ELLE RING INDICATOR LAMP SOFTKEYS Used to activate feature via the display SCROLLKEY Used to scroll through displays 16 PROGRAMMABLE KEYS WITH TRI COLORED LIGHTS Used for CALL buttons intercom calls and many other system
23. e a voice call to the other station Using the hot line will override DND at the other station This key will light red when the other station is in use GROUP LISTENING When engaged on a call and using the handset you may want other people to hear the distant party s voice over the speaker Press the LISTEN key to turn on the speaker Press LISTEN again to turn the speaker off and resume private conversation ACCOUNT CODES When equipped with optional Call Management software your SAMSUNG DCS system will allow calls to be charged to a specific account During any outside call press the account ACCT key Enter the account code maximum 12 characters including and Press the ACCT key again Your conversation will not be interrupted NOTE If you make an error before you complete the account code press the ACCT key twice and redial the correct code Only the last account code dialed will be printed 28 LOCKING YOUR KEYSET You can allow disallow incoming outgoing calls from your keyset using this option There are three possible levelst 1 Unlocked you can use your keyset without restriction 2 Locked all prevents anyone from making or receiving calls from your keyset 3 Locked out prevents anyone from making an external call but allows incoming calls as normal While on hook press TRSF and then dial 100 Dial your four digit station passcode Dial 0 for Unlock 1 for Locked ou
24. e special dial tone as a message indication NOTE A station can have up to five message indications 23 CANCELLING MESSAGES To cancel a message indication that you left at another station Dial 42 plus the extension number of the station at which you left a message To cancel all message indications left at your keyset Dial 42 plus your extension Your MSG light will go out RETURNING MESSAGES Press the MSG key or dial 43 The first station that left you a message will be called automatically Repeat until all messages have been returned in the order received Your MSG button light will turn off when all messages have been returned NOTES 1 Display keyset users can view message indications and return them in any order See Viewing Message Indications under Display Features 2 f a message has been left at your keyset by a keyset in Auto Answer mode you must manually cancel the message light after the message has been returned 24 PROGRAMMED MESSAGES When you will be away from your phone for any length of time you may leave a programmed station message Display stations calling you will see this message and be informed of your status or follow your instructions Dial 48 plus any of the message codes 01 20 listed below To cancel this message dial 48 plus 00 PROGRAMMED MESSAGES No Messages No Messages 01 In a meeting 11 02 Out on a call 12 03 Out to lunch 13 04 Leave a message 14 05 Page me
25. em Administrator for details While on hook press TRSF and then dial 107 Press a One touch speed dial button Dial the speed dial number 00 19 or 500 999 or 699 that you want assigned to this button Press TRSF to store your selection To call this telephone number just press the SPD button LAST NUMBER REDIAL To redial the last outside telephone number you dialled Press the REDIAL key or dial 19 NOTES Redial does not apply to intercom calls SAVE NUMBER WITH REDIAL To save the number you just dialled for later use press the SNR key before hanging up To redial this saved number at any time press the SNR key or dial 17 NOTES The saved telephone number is stored in memory until you save another number CHAIN DIALLING You may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required After the first speed dial number is dialled Press another SPD key or MEMORY and dial another speed 19 number location OR Manually dial additional digits after the speed dial number AUTOMATIC REDIAL RETRY When you are making an outside call and you receive a busy signal The system can automatically redial the number for you It will automatically redial at a pre programmed interval for up to 2 attempts or if connected to the ISDN network up to 9 attempts On hearing a busy signal press the RETRY button The system will automatically
26. features 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features SPEAKER KEY Used to switch Call to speakerphone MEMORY SPEED DIAL KEY LAST NUMBER REDIAL KEY TRANSFER KEY ANSWER RELEASE KEY MICROPHONE For handsfree operation 6B ENHANCEDKEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover Push the cover sideways Lift the cover and remove the designation strip Label the designation strip Replace the strip and cover 6 PROGRAMMABLE KEYS WITH RED COLORED LIGHTS Used for CALL buttons intercom calls and many other System features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes TRANSFER KEY TRUNK FLASH KEY SPEAKER KEY Used to switch call to speakerphone HOLD KEY MICROPHONE For handsfree operation PULLOUT DIRECTORY TRAY ADD ON MODULE AOM LAYOUT FLEXIBLE FEATURE CONTROL KEY RED LED INDICATOR OUTSIDE 5 MAKING AN OUTSIDE CALL Lift the handset and press an idle outside line button or dial the outside line access code Dial the telephone number Finish the call by replacing the handset or pressing the ANS RLS key f your system is programmed to require an authorization code before making a call dial k plus a valid code before selecting an outside line f your system is
27. ick up 01 20 In Out of Group 501 529 MNMPG Meet Me Page 0 9 PAGE Page 0 9 SPD Speed Dial 00 49 500 999 Programmable Message 01 20 DIR SYS 0 PERS 1 or STN 2 SP ine UCD supervise UCD group number 38 NOTE Confirm that the cursor is placed correctly before you enter the extender SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display Regardless of which one is selected you can press the NND key to view the other pieces of CLIP information To select the CLIP information While on hook press TRSF followed by 119 Dial 0 if you do not wish to view CLIP information 1 to view the NUMBER first or 2 to view the NAME first Press TRSF to store your selection VIEWING THE NEXT CLIP CALL If you have a call waiting or a camped on call at your keyset you can press the NEXT key to display the CLIP information associated with the next call To view CLIP information Press the NEXT key If your keyset does not have a NEXT key press the CLIP key and then the NEXT soft key SAVING THE CLIP NUMBER At any time during an incoming call that provides CLIP information you may press the SAVE key to save the CLIP number If your keyset does not have a SAVE key press the CLIP key the SCROLL key and
28. larm to go off Enter the time as HHMM hours amp minutes using the 24 hour clock Dial 0 NOT SET 1 TODAY or 2 DAILY to select alarm type Write your message using the dial pad keys Each press of a 36 key selects a character Pressing the next key moves the cursor to the next position For example if your message is TAKE MEDICATION press 8 once to get the letter T Press 2 once to get the letter A Press 5 twice to get K Continue selecting characters from the folllowing table to complete your message Press the TRSF key to store the alarm and reminder message Repeat for each alarm if needed COUNT DIAL 0 DIAL 1 DIAL 2 DIAL 3 DIAL 4 DIAL 5 DIAL 6 DIAL 7 DIAL 8 DIAL 9 DIAL The key can be used for the following special characters space amp t5 96 73 yta and N eo 151 05 215 gt lt lt O TO 9 CO NN a NOTE When the character you want appears on the same dial pad key as the previous character press UP to move the cursor one space to the right To cancel an individual alarm and reminder message Press TRSF and then dial 112 Dial alarm number 1 2 or 3 Press the HOLD key Press the TRSF key to storey PERSONAL SPEED DIAL NAMES Each personal speed dial number can have a ten characte
29. lled station will receive off hook ring tone Wait for the called party to answer CALLING YOUR SYSTEM OPERATOR Dial 9 to call your system operator CALL PROCESSING SYSTEM HOLD When you are connected to any call press HOLD The button associated with the call will flash green To return to the caller press the HOLD key and the green flashing light will go steady green again EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot access it Press the HOLD button twice The button associated with the call will flash green To retrieve the call press the CALL key with the flashing green light NOTE Intercom calls will always be placed on exclusive hold HOLD RECALL If you leave a call on hold longer than the hold timer it will recall your station The button that the call appears on will have a slow flashing amber or red light To answer Lift the handset or press the ANS RLS key If you do not answer this recall within a pre programmed period of time it may go to the System Operator CONSULTATION HOLD When you are talking on an outside line and it is necessary to consult with another extension Press the TRSF key receive transfer dial tone Your call is placed on transfer hold Dial the extension number Consult with the internal party Press TRSF to return to the outside party or hang up to transfer the call 13 NOTE Repeatedly pressi
30. n you called is set for Voice announce or Auto answer Begin speaking immediately after the tone Finish the call by replacing handset or press ANS RLS key ANSWERING INTERCOM CALLS Lift the handset OR press the ANS RLS key To finish the call replace the handset or press the ANS RLS button VOICE ANNOUNCE MODE When another station calls you your keyset will sound a brief attention tone and you will hear the caller s announcement Press ANS RLS to turn on microphone and speak handsfree OR lift the handset to reply To finish the call replace the handset or press the ANS RLS key AUTO ANSWER MODE When another station calls you your keyset will sound a brief attention tone and then automatically answer the call Your microphone and speaker are turned on and you can speak handsfree For privacy use the handset To finish the call replace the handset or press the ANS RLS key BUSY STATION CALLBACK When you call another station and receive a busy signal Press the CBK key or dial 44 When the busy station becomes free your keyset will ring Lift the handset or press ANS RLS to call the now idle station 11 NOTES A callback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light BUSY STATION CAMP ON When you call another station and receive a busy signal but you do not want to wait for a callback Press the CAMP key or dial 45 The ca
31. need to press PAGE or dial the desired zone 2 The LED on the PAGE key will only light when an All Page is in progress 22 MEET ME PAGE Lift the handset Press the MEET ME PAGE key or dial 54 Dial the desired zone number After the attention tone instruct the paged person to dial 56 Press WAIT or TRSF Remain off hook until the person dials 56 from any phone The paged person will be automatically connected with you CALL PARK AND PAGE When you have a call for someone who is not at their desk you can park the call and page the required party While in conversation press the PAGE button the call is automatically parked at your station Dial the desired page zone and announce park and your extension number or the line number Hang up To retrieve a parked call Press a PARK key or dial 10 plus the line or extension number announced You will be connected to the parked call NOTES 1 If the parked call is not received within a pre programmed period of time it will recall your keyset and have a slow flashing amber light 2 You cannot park and page intercom calls SETTING A MESSAGE INDICATION To leave a message at another station or station when no one answers or you receive a busy signal Press the MSG key or dial 43 and receive confirmation tone Hang up The MSG key on the called station or on all of the stations in the group will light Standard telephones receiv
32. ng the TRSF key will toggle between the outside and inside party and internal extension RETRIEVING CALLS HELD AT ANOTHER STATION To retrieve a line is on hold that does not appear on your keyset Dial 12 plus the line number or the extension number of the station that placed the call on hold TRANSFERRING CALLS You may transfer a call to another extension in one of two ways A screened transfer allows you to inform the other party who is calling or you can do a blind transfer without notification While on a call press the TRSF key and dial an extension number or group number OR Press a DSS key or station group key Your call is automatically put on transfer hold Hang up when you hear ringing this is an unscreened or blind transfer OR Wait for the called party to answer and then hang up To return to outside party Press TRSF or the CALL button or line key NOTES 1 After the inside party answers you may alternate back and forth between the parties by pressing the TRSF key 2 You cannot transfer an intercom call by pressing a DSS key You must press the TRSF key and dial the destination extension number 3 When you are transferring a call to a keyset set for Voice Announce or Auto Answer the transferred call will always ring TRANSFER WITH CAMP ON When you are transferring a call to another station and you receive a busy signal you may camp the call on to this station Simply hang up when you hear
33. on an outgoing call While on hook press TRSF followed by 110 Dial 11 to turn the auto timer on or 10 to turn it off Press TRSF to store your selection 35 MANUAL TIMER Display phone users may use this feature to time an incoming or outgoing call or as a simple stopwatch Press the TIMER button to start timing Press the TIMER button again to stop timing Read the elapsed time in the display Lift the handset and replace it to idle CALL COST Display keyset users may have the call charge automatically displayed if metering is available While on hook press TRSF followed by 110 Dial 71 to turn the call cost on or 70 to turn it off Press TRSF to store your selection VIEWING MESSAGE INDICATIONS You can view all your message indications before you return them While on hook press the flashing MSG key The first station that left a message indication is displayed Press the UP and DOWN arrows to scroll through the stations that left message indications Use the soft keys to reply clear or advance to the next message Press the ANS RLS key to return to the idle condition ALARM REMINDER MESSAGES When you use the alarm appointment reminder feature you can create a 16 character reminder message When the alarm rings The message will appear when the alarm rings To program reminder messages Press TRSF followed by 116 Dial the alarm number 1 2 or 3 Dial the time you want the a
34. r name assigned to it This name is used to select the speed dial bin when you are dialling by directory To program speed dial names While on hook press TRSF followed by 106 Dial the speed dial bin number 00 49 Write your name using the procedure described in Alarm 37 Reminder Messages Press the TRSF key to store the speed dial name Repeat for each speed dial bin if needed STATION NAMES You can assign an 11 character name to your keyset This allow other display keyset users to call you using the directory dial feature To program a station name While on hook press TRSF followed by 104 Enter the 11 character name using the procedure described in alarm reminder messages Press TRSF to store the name MANAGING KEY ASSIGNMENTS You can view your key assignments and add extenders to some of your programmed keys for easy one touch operation of frequently used features While on hook press TRSF and then dial 107 Use the VOL keys to scroll through all of your programmable keys OR Press the programmable key to which you want to add the extender see below Dial the corresponding extender Press TRSF to store KEY EXTENDER BOSS Boss and Secretary 1 4 DEUS Direct Pickup extension or station group number ppc Any extension or station group number FWRD Call Forward 0 5 Group P
35. redial the same number for you You will hear the call being made through the keyset speaker When the called party answers you can lift the handset begin speaking NOTES 1 If you make another call auto redial is canceled 2 To cancel a auto redial lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a pulse decadic line Press and all subsequent digits dialled will be sent as tones VOICE DIALLER Voice Dialler gives you the ability to record a voice pattern into a digital format and store it to an addressable location It allows the calling party to speak a name into the handset and have the system automatically place a call Before using the Voice Dial feature Change your station passcode see below Ensure your System Administrator has assigned you a voice dial channel Assign personal speed dial numbers 20 RECORDING A VOICE DIAL NAME Lift the handset Press the VREC key or dial 682 Enter your station passcode Enter the personal speed dial bin number eg 05 After the short tone burst clearly speak the name into the mouthpiece of the handset NOTE The name should be spoken as one word eg John Citizen pronounced Johncitizen Avoid like names such as Ted and Fred f you are successful you will hear a short tone burst confirming the name recording If you hear error tone record the name again following the above procedure PLACING A
36. t 2 for Locked all Press TRSF to store your selection NOTE According to the status of your keyset the following visual indication will be provided Unlock as normal Locked out the HOLD key light will flash slowly Locked all the HOLD key light will be on steady OFF HOOK VOICE ANNOUNCING OHVA Keysets may receive a voice announcement while on another call The calling station must be a display Keyset or have an OHVA key The OHVA feature will work with all types of call To make an off hook voice announcement Dial the extension number or press the DSS key When you receive a busy signal press the OHVA key After the attention tone begin speaking Finish the call by replacing handset or pressing the ANS RLS key NOTES 1 When you are voice announcing to a station close to you use the handset to avoid an echo effect 2 You cannot off hook voice announce to single line telephones or Keysets in DND 29 When you receive an off hook voice announcement you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party To answer the OHVA Press the flashing CALL button on your keyset The original party is placed on hold allowing you to talk to the announcing party To return to your first party press the key corresponding to your original call This will disconnect the OHVA call OHVA BLOCK Your keyset can be programmed with an OHVA
37. ternal zone 1 Page internal zone 2 Page internal zone 3 Page internal zone 4 Page external zone 1 Page external zone 2 Page external zone 3 Page external zone 4 Page all external zones All Page Meet Me Answer Alarm sensor clear DISA alarm clear Walking class of service Cancel all call forwarding Set Forward All Calls Set Forward Busy Set Forward No Ans Set Fwd Busy No Ans Set Fwd Follow m Directed call pickup Group call pickup Universal Answer Voice Dialler Voice Dialler Record Individual line numbers Line groups Line group 0 Local LCD 24B STD 24B LCD 24Bi LCD 12B STD 12B 6B ENHANCED KEYSET USER GUIDE SAMSUNG DIGITAL COMMUNICATION SYSTEM JUNE 1998 SAMSUNG ELECTRONICS CO LTD Publication Information Samsung Electronics reserves the right without prior notice to revise infor mation in this publication for any reason Samsung Electronics reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 1998 Samsung Electronics Co Ltd rights reserved No part of this manual may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval system without express written permission of the publisher of this material June 98 TABLE OF CONTENTS THINGS YOU SHOULD KNOW USER ORIENTATION ce 1 CARE INNS IONS sae enero
38. the volume keys There are 16 levels for each volume setting The volume of off hook ring is controlled by a user programmable setting SYSTEM TONES The system provides several tones to assist you Some of these tones are already familiar to you htercom Dial Tone steady tone that indicates you can begin dialling Dia Tone 1000 ms ON 250 ms OFF Ringback Tone hdicakes the station you dialled is ringing RNGBACK TONE 400ms ON 200ms OFF 4005 ON 2000ms OFF CONTINUOUS Busy Signal indicates the station you dialled is busy BUSY TONE 350 ms met ET RE CONTINUOUS More Calls Tone Fast busy tone advises you the station you dialled is inthe Do Not Distub mode or cannot receive any more cals DNDING MORE CALLS 250 ms ON 1250 ms OFF ME E zz FOR TEN SECONDS Transfert orference Tone Indicates your callis beng held and you dial anolher party TRANSFERICONF TONE 100 ms as Corfimalion Tone Very short beeps followed by dial tone indicate you have set or cancelled a system feature CONF RMATION TONE 50 ms ON 150 ms OFF FOR ONE SECONDS Error Tore continuous signal level tone indicates you have done something incorrectly Tryagain ERROR TONE CONTNUOUS WARNING The handset receiver on the Keyset may retain metallic objects Care should be taken when using the handset in the vicinity of small
39. then the SAVE soft key REDIALLING A SAVED CLIP NUMBER To redial a number that has been saved Press the SAVE key or dial 19 STORING A CLIP NUMBER At any time during an incoming call that provides CLIP information you may save the CLIP number as a speed dial number in your personal speed dial list 39 To store a CLIP number Press the STORE key The system displays the speed dial bin in which the number was stored OR Press the CLIP key and then press SCROLL key Press the STORE soft key The system displays the speed dial bin in which the number was stored INQUIRE CLIP PARK HOLD INFO If you are informed that an incoming call is on hold or has been parked for you you may view the CLIP information before you retrieve the call From an idle keyset Press the INQUIRE key OR Press the CLIP key and then dial the INQUIRE soft key Dial the trunk number Answer the call by pressing ANS or use NND to view more information about this call OR Return to the idle condition by pressing IGNORE If you are on a call Press the INQUIRE key Your existing call will go on hold OR Press the CLIP key and then the INQUIRE soft key to place the first call on hold Dial the trunk number You may now answer the call by pressing ANS or use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE NOTES 1 If you are on an intercom call or
40. tion OR Press the relevant SPD key The telephone number is automatically dialled for you PROGRAMMING PERSONAL SPEED DIAL NUMBERS To store telephone numbers in your personal speed dial list While on hook press TRSF and then dial 105 Dial a speed dial number 00 49 Dial a line or line group access code Dial the telephone number to be stored 18 digits maximum It can include FLASH or PAUSE Press TRSF to store number NOTE A station may be assigned up to fifty numbers 00 49 See your System Administrator to determine the number assigned to your station For the purposes of programming speed dial numbers the last 6 programmable keys of the right hand row are known as A C D E and F and are defined below The A key is not used The B key inserts a flash The C key inserts a pause The D key is used change the dialling type from pulse to tone dialling Pressing D will cause all subsequent digits to be dialled as DTMF tones 18 The E key is used to hide digits Press E and all subsequent digits will be hidden Press E again to begin displaying digits The F key is used to enter a name See Personal Speed Dial Names under Display Features below Use the HOLD key to clear a speed dial number ONE TOUCH SPEED DIALLING You may assign any speed dial number to an already existing one touch speed dial button for quick and easy dialling of frequently used numbers See your Syst
41. you have Automatic Hold turned off you must finish the existing call or place it on hold before inquiring 2 If you are inquire about an outgoing call you will receive a call no longer available display 40 REVIEWING PAST 5 Allows you to review CLIP information for 10 50 calls in a first in first out basis The list includes calls that you answered and calls that rang your keyset but that you did not answer When reviewing this list you can press one button to dial the person back To access the CLIP information stored in your REVIEW list Press the REVIEW key OR Press the CLIP key and then dial the REVIEW soft key f you have entries in your review list the oldest call will be shown first You can now CLEAR this entry OR Use NND to view more information about this call OR Press DIAL to call this person back OR Press SCROLL and then press STORE to save this number in a personal speed dial bin NOTES Each keyset defaults with 10 review bins Please see your System Administrator to determine the number of bins assigned to your keyset LCR WITH CLEAR When you are making an outside call using LCR and dial an incorrect digit you can press the CLEAR soft key to cancel the digit and continue dialling the telephone number This feature does not operate if you have ISDN connected to your system 41 j USER J 98 7 16 12 52 PM AL 42 ADD ON MODULE
Download Pdf Manuals
Related Search