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RCA H5450 Cell Phone User Manual

1. FCC RF EXPOSURE STATEMENT INTRODUCTION csicnstsendecvcsteneasveuwearenduncnst IMPORTANT INSTALLATION INFORMATION SAFETY PRECAUTIONS sessssssessessssssessessscssecsscsnessesssesssssscssessessscsaessussseesecssceseesseeseens INSTALLATION GUIDELINES c sssssesssessessesssessesssessesssssessesssecsecssssneesecssecasessesneeseesseeses PARTS 157 5 HANDSET INSTALLATION INSTALLING THE CHARGING CRADLE AND AC ADAPTOR INSTALLING THE CorDLESS BATTERY INSTALLING THE CHARGING CRADLE WALL MOUNT ssssssssessessesssessesssessecseesseeseess 11 REGISTERING THE CorDLESS HANDSET 2 CORDLESS HANDSET CorDLESS HANDSET CHARGING CRADLE 1 16 FEATURES a17 LCD DISPLAY Enp Power Button Talk Lert AND Richt Sort Buttons MENU System Apuust 5 65 AND REGISTRATION REDIAL SOFT 6 Navication Button SPEAKER BUTTON sessessssssessssssessecsucssessessncsssssucsnessecsscsascsussnessesssessesssssseeseesscsseesses Mute HOLD Exit Button Voice Button Voice MAIL INDICATOR LIGHT 19 INTERC
2. or relocate and increase the separation between the telecommunications equipment and receiving antenna e Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected Consult the dealer or an experienced radio TV technician for help If these measures do not eliminate the interference please consult your dealer or an ex perienced radio television technician for additional suggestions Also the Federal Com munications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies 69 Service Information Service If trouble is experienced with this equipment for repair or warranty information please contact customer service at 1 800 511 3180 If the equipment is caus ing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifications not expressly approved by ATLINKS USA Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 511 3180 Or refer inq
3. any charges billed to you by the Exchange Center for service not covered by the warranty e Insure your shipment for loss or damage ATLINKS accepts no liability in case of damage or loss e Anew or refurbished unit will be shipped to you freight prepaid What your warranty does not cover e Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer e Installation and setup service adjustments Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products e Products purchased or serviced outside the USA e Acts of nature such as but not limited to lightning damage 71 Warranty Information Product Registration e Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage Limitation of Warranty e THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY e REPAIR OR REPLAC
4. Extension Groups This feature allows several Cordless Handset users to be called or paged at the same time as one group The first Handset user to answer receives the call There are four group ID numbers 91 94 available for Cordless Handset users NOTE The Base Unit always belongs to all groups For example if several Cordless Handset users in a sales department decide to be called as a group each Cordless Handset subscribes to the same group ID number Outside and Intercom calls can be directed to that sales group ID number Auto Attendant recordings can also direct calls to Extension Groups For example you could record an Auto Attendant message to say Jo speak with someone in sales press 91 21 Using Your RCA 25450 Phone System Using Your RCA 25450 Phone System Your RCA 25450 Cordless Handset comes ready to use unless it was purchased sepa rately from the Base Unit If purchased separately it must be registered before use See Registering Handsets in this manual This section details the basic operation of the Cordless Handset including instructions on making receiving and ending a call call waiting switching between audio modes putting a call on hold muting transferring a call and using the intercom Making a Call Press and hold the End button to turn on the Cordless Handset You will hear a confirmation tone and see the display when the Handset is on Calls can be made by pressing the Talk or Spe
5. Insert anchor screws into the wall We recommend 8 pan head screws Allow 3 16 space between screw heads and wall 5 Press the AC adapter cord in the cord channel of the wall bracket Allow approxi mately 3 of cord past the end of the channel 6 Insert the round connector on the AC adapter cord into the connection on the bottom of the charging cradle 7 Insert the front tabs of the bracket in the square holes of the charging cradle Swing the cradle down to snap it in place Make sure the AC adapter cord is not pinched between the cradle and the mount 8 Mount the assembly to the wall 9 Plug the AC Adapter into a power outlet 10 Insert the Cordless Handset into the cradle Charge the battery for 12 hours before the first use 11 Registering the Cordless Handset Registering the Cordless Handset Cordless handsets must be registered with the Base Unit before use If the Cordless Handset was purchased with the Base Unit as a system the Cordless Handset has already been registered The ID will be displayed when the Cordless Handset is pow ered on If the Cordless Handset has not been registered or the registration has been deleted the display shows Please register NOTE You must program both the Base Unit and the Cordless Handset to register the handset Have both units ready to program as you must complete registration of the handset within 30 seconds after programming the Base Unit 1 the Base Unit pres
6. Connecting while the Cordless Handset contacts the voice mail system If the connection fails the display will show No connection 2 Voice mail can only be accessed by 2 users at a time If voice mail is in use the display will show System busy 3 Enter the two digit VM box number followed by the four digit extension pass word when prompted 4 If the password is incorrect the display will show Invalid password If the password is correct the display will show the voice mailbox number num ber of new messages and the number of old messages 37 Advanced Functions Systems and Settings 6 9 To listen to old messages press or the Navigation button to scroll through the options until Play old appears on the display Press the soft button Press on the Navigation button to move to the next old message If there no more old messages the display will stay on the last old message until it times out and returns to Standby Mode To play the previous message press 4 4 twice the Navigation button NOTE A confirmation tone should sound each time you press 4 10 To delete an old message press the soft button 1 Delete appears on the display 12 Press the soft button to delete the message NOTE Messages will be stored until deleted 13 To view the caller ID information press the soft button 14 Press or on the Navigation button to scroll throug
7. will have a NEW at the end of the first line of display When viewing a call record the number can be dialed stored to the Directory or deleted View Call Log To view call log press on the Navigation button to enter the Call Log Press a the Navigation button to scroll through the numbers and names when available Call a Displayed Number NOTE A number can only be dialed when the phone is in standby or on hold 1 From a Cordless Handset press the Talk or Speaker button Modify Logged Numbers The displayed Caller ID telephone number in most cases will be a ten digit number with the three digit area code followed by the seven digit telephone number Logged numbers can be modified to comply with the local dialing rules 1 To enter the Call Log press on the Navigation button 2 The display will show the date time name and number with area code 08 11 04 14A NEW Brian Greller 555 471 0704 OPTION 46 Advanced Functions Systems and Settings 3 To display the telephone number without the 1 or area code press the soft button 4 To return to displaying the telephone number with area code or prefix press the soft button once again For example the number stored the Call Log is 1 555 471 0704 pressing the soft button once will change the displayed number to 471 0704 Pressing the soft button a second time will change the displayed number to 555 471 0704
8. 2699 5 2697 AC power adaptor for Cordless Handset Belt clip for Cordless Handset 5 2696 Replacement battery NiMH for Cordless Handset 5 2699 To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering It is required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability 75 Visit the RCA web site at www rca com Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 101 West 103rd Street Indianapolis IN 46290 2006 Thomson Inc Trademark s Registered oN Marca s Registrada s lt P gt Model H5450 THOMSON 00007362 English Printed in China THOMSON
9. INFORMATION Display MESSAGES Sounn SIGNALS Table of Contents TROUBLESHOOTING TIPS 65 ID TELEPHONE GENERAL CARE Causes oF Poor RECEPTION INTERFERENCE INFORMATION 2 69 SERVICE desecima 70 LIMITED WARRANTY 271 Watt Mounting BRACKET TEMPLATE FOR CORDLESS HANDSET 73 Impotrant Installation Information Important Installation Information Safety Precautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line is disconnected from the network e Use caution when installing or modifying telephone lines Temporarily disconnect any equipment connected to the phone such as faxes other phones or modems Installation Guidelines e Avoid sources of noise such as a window by a busy street and electrical noise such as motors microwave ovens and fluorescent lighting e Avoid heat sources such as heating air ducts heating appliances radiators and direct sunlight Avoid areas of excessive moisture or extremely low temperature e Avoid dusty locations Avoid other cordless telephones or person
10. Names can have up to 16 characters Phone number entries can have up to 25 digits Navigate Directory 1 2 To enter the directory press 4 on the Navigation button The directory will display the first entry or will show Directory empty if there no entries Press or on the Navigation button to scroll through the directory or enter a letter from the keypad to jump to the first record in that al phabet group then Press or on the Navigation button to reach the exact record Add Entry 1 2 Press 4 the Navigation button The directory will display the first entry or will show Directory empty if there are no entries To add an entry press the soft button Enter the name when prompted by the display using the keypad NOTE enter a letter or number using the keypad press the corresponding keypad number one or more times according to the order of the character on the button NOTE erase a letter the display press 4 or the Navigation button to move the cursor to the immediate right of the letter then press the soft button 5 save the name press the soft button 41 Advanced Functions Systems and Settings 6 Enter the number when prompted by the display using the keypad Enter number 7 To save the number press the soft button 555 562 9823 __ Delete Entry 1 To enter the directory press 4 on the Navigation button SAVE DELETE 2 The
11. Pressing the soft button a third time will display the original number 1 555 471 0704 Save Displayed Caller ID Information into the Directory 1 save displayed Caller ID information into the directory press the Option 1 soft button Save 2 Press a or the Navigation button to move to the Save option 3 Press the soft button 4 The display switches to directory editing screen where the Caller ID name and number can be changed before it is saved 5 Press the soft button when the name is displayed correctly 6 Press the soft button when the number is displayed correctly Delete Displayed Caller ID Information From the Call Log 1 To delete displayed Caller ID information from the Call Log press the Delete record soft button Brian Greller 2 Press or on the Navigation button to move to the Delete option 555 471 0704 EE 3 Press the soft button 4 Press the soft button to erase the displayed CID record Press the MEME soft button to return to the Call Log menu 47 Advanced Functions Systems and Settings Clear All Caller ID Information from the Call Log 1 To clear all Caller ID information from the Call Log press the soft button 2 Press on the Navigation button to move to the Clear all option 3 Press the soft button 4 Press the soft button to erase all CID records Press the EX HEEE soft button to return to the call log menu Opt
12. SAVE DELETE Advanced Functions Systems and Settings Press a or on the Navigation button to scroll through the options until Edit appears on the display Press the soft button Edit the name when prompted by the display using the keypad NOTE To enter a letter or number using the keypad press the corresponding keypad number one or more times according to the order of the character on the button NOTE To erase a letter the display press 4 or on the Navigation button to move the cursor to the immediate right of the letter then press the soft button Press the soft button Edit the number when prompted by the display 10 Press the soft button View Number 1 2 Annie Sullivan 555 562 9823 4 5 555 562 9823 DO O BACK 7 Press 4 on the Navigation button The directory will display the first entry Press the Navigation button to scroll through the directory or enter a letter from the keypad to jump to the first record in that alphabet group then press on the Navigation button to reach the exact record To view the number for an entry press the soft button Press a or on the Navigation button to scroll through the options until View number appears the display Press the soft button The display will show the phone number Press the soft button to return to the directory option screen 43 Advanced Functions Sys
13. The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the opera tion of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Important Information Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are de signed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to t
14. directory will display the first entry Press or on the Navigation but ton to scroll through the directory or enter a letter from the keypad to jump to Annie Sullivan the first record in that alphabet group then press or on the Navigation 555 562 9823 button to reach the exact record ADD NOTE enter a letter using the keypad press the corresponding keypad number or more times according to the order of the character on the button 3 Press the soft button 4 Press or w on the Navigation button to locate the Delete option and press the soft button Option 5 The display will prompt for confirmation 6 soft button to delete entry 7 Press the MXM soft button to return to the directory menu Edit Entry 1 Press 4 on the Navigation button 2 directory will display the first entry Press on the Navigation button to scroll through the directory or enter a letter from the keypad to jump to the first record in that alphabet group then press or the Navigation but Annie Sullivan ton to reach the exact record 555 562 9823 NOTE enter a letter using the keypad press the corresponding keypad number or more M times according to the order of the character on the button 3 To edit an entry press the soft button 42 Enter 7 Annie Sullivan_ SAVE DELETE Enter number 8 555 562 9823_ 9
15. is important to maintain the polarity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 5 Close the battery compartment by pushing the door up until it snaps into place 6 Place the Cordless Handset in the charging cradle NOTE Allow the Cordless Handset battery to properly charge for 12 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised NOTE The Cordless Handset may feel warm to the touch after charging Handset Memory Retention When the battery is disconnected the Cordless Handset has the capability to hold the user memory and Caller ID memory for up to 5 minutes Handset Back Cover 62 Advanced Functions Systems and Settings A Safety Precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e To reduce the risk of fire or personal injury use only the battery listed in the User s Guide Keep batteries out of the reach of children e Remove batteries if storing over 30 days 63 Other Information Other Information Display Messages The following indicators show the status of a message or of the unit BLOCKED CALL BLOCKED NAME Delete Record Delete Entry Clear all CID Records EMPTY ENT
16. list Press the soft button to return to the Phone setting menu or press the Exit button to return to standby or press the soft button to make more changes Groups unsubscribed 91 93 94 OPTION BACK Option Subscribe SELECT BACK Enter group to subscribe 58 Advanced Functions Systems and Settings Auto or Manual Line Selection Settings The Cordless Handset can be set to Auto Line Selection or Manual Line Selection Auto Line Selection allows the user to dial a phone number without first choosing a line An available line is automatically selected Manual Line Selection allows the user to choose a phone line to make a call Auto Line Selection Setting 1 2 Press the soft button on the Cordless Handset Press or on the Navigation button to scroll through the options until Phone setting appears on the display Press the soft button Press or on the Navigation button to scroll through the options until Line selection appears on the display Press the soft button Auto default appears on the display Press the soft button A confirmation tone will sound The Cordless Handset is now set to the Auto Line Selection Function Manual Line Selection Setting 1 2 Press the HSN soft button on the Cordless Handset Press a or on the Navigation button to scroll through the options until Phone setting
17. the soft button 5 To delete mailbox greeting press or on the Navigation button to scroll through the options until Delete greeting appears on the display 6 Press the soft button 7 The display will prompt the user to confirm Delete greeting 8 To confirm press the soft button If the system is using the default greeting it cannot be deleted The display will show Default greeting cannot be deleted Only recorded greetings can be deleted 9 To cancel press the HEXEN soft button The system will return to the VM box option screen Voice Mail Box Management Options Offsite Your voice mail personal greeting can be changed from an offsite location 1 When calling from an offsite location wait until the phone answers then press the star key to access voice mail through the auto attendant Delete greeting O T 34 Play New Messages Voice Mail 4 Access VM SELECT BACK Enter VM box and password HHH BACK VM box 12 05 New 03 Old Play new SELECT BACK New message 02 03 21 09 45AM OPTION BACK 6 Advanced Functions Systems and Settings A voice prompt will ask Please enter the extension followed by the password Enter the two digit extension followed by the four digit extension password If the extension and password were entered correctly the voice prompt will in struct Press one to listen to new messages press two to lis
18. through the options until VM box option appears on the display Press the soft button play recorded mailbox greeting press or on the Navigation button to scroll through the options until Play greeting appears on the display Press the soft button The handset will play the greeting To stop playing the greeting press the soft button The handset will return to the VM box option screen Record greeting 1 2 Press the Voice button Enter your two digit Cordless Handset ID followed by your four digit extension password when prompted Press or the Navigation button to scroll through the options until box option appears on the display Press the soft button 5 To record mailbox greeting press or the Navigation button to scroll through the options until Record greeting appears on the display 33 Advanced Functions Systems and Settings 6 Press the soft button 7 After long beep the system begins recording Start recording your greeting When you are finished press the soft button 8 The system plays the message recorded and returns to the VM box option screen Delete greeting 1 Press the Voice Mail button 2 Enter your two digit Cordless Handset ID followed by your four digit extension password when prompted 3 Pressa or w on the Navigation button to scroll through the options until VM box option appears on the display 4 Press
19. EMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER ATLINKS USA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you e This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA e This warranty does not apply Contact your dealer for warranty information 72 Outline of Wall Mount Assembly Wall Mount Template for Cordless Handset Wall Mounting Bracket Template for Cordless Handset Mounting Template 73 Wall Mount Template for Cordless Handset This page is intentionally blank 74 Service Information Replacement battery AC Power Adaptor NiMH for Cordless Handset Cordless Handset DESCRIPTION MODEL NO 5
20. ER NAME ENTER NUMBER INCOMPLETE DATA NEW NO CALLS NO DATA PAGING TALK 00 00 VOL1 UNKNOWN NAME CALLER NUMBER The person is calling from a number that has been blocked from transmission The person s name is blocked from transmission Prompt asking if you want to erase Caller ID records or one of the ten numbers stored in the phone s outgoing memory Prompt to delete one Directory entry Prompt asking if you want to erase all Caller ID records Indicates a memory location is vacant Prompt telling you to enter the name and number for one of the sixteen memory locations Prompt telling you to enter the telephone number for one of the sixteen memory locations Caller information has been interrupted during transmission or the phone line is excessively noisy Indicates call or calls have not been reviewed Indicates no CID records have been stored No Caller ID information was received Someone has pressed the page button on the base Indicates the handset earpiece is active The incoming call is from an area not serviced by Caller ID or the information was not sent 64 Sound Signals Signal Other Information Meaning Single short beep Single long beep Triple short beep A long warbling tone Cordless Handset One long beep One long beep and two short beeps every minute Successful key entry Successful operation Power ON Cordless Handset Unsuccessful key entry Signals an in
21. NT OPTION 30 Advanced Functions Systems and Settings 3 Press the soft button The speakerphone will turn on and you will hear the dial tone 4 Enter the telephone number and the number dialed will begin to ring Making an Outbound Intercom Call During an incoming or intercom call ring the user can ignore the call and make an outbound intercom call 1 Press the soft button 2 Press a or the Navigation button until Intercom appears the display 3 Press the soft button The display will prompt you for the extension number 4 Enter an extension number 01 16 to page the extension 5 If the page is answered this becomes an intercom call Voice Mail VM Every Cordless Handset connected to the system has its own voice mailbox Each Cordless Handset has a mailbox number that is the same as it s ID extension number The system can hold up to 100 minutes of messages with each message having a limit of sixty four 64 seconds NOTE default password is 0000 Use this password when setting up voice mail for the first time or after the password has been reset by the administrator Configure VM Reset Extension Password s This feature allows the user to reset any extension password to it s default 0000 password using the Base Unit This feature is useful if an extension password has become unknown 31 Advanced Functions Systems and Settings Refer to the Base Unit Cord
22. OM Catt FORWARDING CONFERENCE CALLING SECOND INCOMING CALL ID Catt WAITING EXTENSION GROUPS Your RCA 25450 PHONE SYSTEM 2 1 1441 4 2 10 22 Maxine RECEIVING A CALL ENpING CALL SwitcHine Between Aupio Mones Catt s on HoLp Catt WAITING ADVANCED FUNCTIONS SYSTEMS AND SETTINGS 21 28 TRANSFERRING A CALL TO ANOTHER EXTENSION INTERCOM CALLS AN INTERCOM CALL IGNORE AND OVERRIDE AN INCOMING LINE OR INTERCOM CALL Ey Voice 31 CONFIGURE VM 31 Voice MAIL Box MANAGEMENT OPTIONS c sessesssessesssessecsscssessesseessessscssesneeseeees 32 Voice Box MANAGEMENT Options OrtsitE ACCESS VOICE Access VM Orrsite Location DIRECTORY CLEAR THREE WAY CONFERENCE CALLS ssssssssessesssessesssssnessesseessessscsucsseeseessessscsnceneesseess DIALING PREFIX AREA CODES FORWARDING EXTENSION Group SETTING Auto MANUAL Line SELECTION SETTINGS Incomine Catt 2 Catt ALERT Heapset AND OPERATION REPLACING THE Cordless Handset Battery Handset Memory Retention Battery Safety Precautions OTHER
23. OTE The soft button applies only to the current call 3 To switch between handset and speakerphone press the Speaker button to switch to speakerphone press the Talk button to switch to handset 4 To end the call press the End button Ending a Call To end a receiver call a headset call or a speakerphone call press the End button or place the Cordless Handset in charging cradle Switching Between Audio Modes During a call you can switch among the following audio modes receiver call speak erphone call and headset call 1 switch to receiver call from headset call unplug the headset 2 To switch to headset call from receiver call plug in the headset 3 To switch to receiver or headset call from speakerphone call press Talk button 4 To switch to speakerphone call press Speaker button Putting Call s on Hold The hold function allows the user to temporarily suspend a call up to 30 minutes This function is also used when setting up a conference call Please refer to Three Way Conference Calls for details When a call is on hold the extension that put the call on hold will remind the user with three short beeps every 30 seconds And the caller will hear pre recorded hold message every 15 seconds Please refer to Hold Message for details 26 Using Your RCA 25450 Phone System A call on hold can only be taken off hold by the extension that originally put it on hold The system wil
24. RGA V i S Y 5 22 Handset User s Guide Please read this manual before operating this product for the first time Model H5450 Important Information Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regu lations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require ments adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular ja
25. ablishing connection 8 If the connection is re established it will enter talk mode Otherwise the display will show Connection lost for 5 seconds and back to standby screen Pre Dialing The Pre Dialing function allows you to enter the number before accessing a phone line 1 To pre dial a number enter the phone number using the keypad 0 9 while in Standby Mode 555 562 9823 _ 2 Use the and soft buttons to edit the number entered The soft button erases the last digit entered The soft button CLEAR DELETE erases the entire line but remains in the pre dialing mode Press the Talk or Speaker button to make auto or manual line selection dial 4 Ifthe dialing prefix function is enabled via phone setting menu the dialing prefix will be inserted before the phone number entered 5 Before the auto or manual line selection dial is made an incoming call takes priority and will cancel the pre dialing Redial The redial function allows the user to dial a number from the last 10 numbers dialed 1 To redial a phone number press the soft button The last phone num ber dialed will be displayed NOTE if the redial log is empty it will return to standby display in 5 seconds after displaying Redial log empty 24 Using Your RCA 25450 Phone System Press or the Navigation button to scroll through the last 10 numbers dialed Press the Talk or Speaker button to make an auto or manual line s
26. aker buttons or plugging in a headset Refer to Auto or Manual Line Selection in this User s Guide for instructions on set ting your Cordless Handset to the Auto or Manual Line Selection Mode Auto Line Selection Dial The Auto Line Selection Dial function allows the user to dial a phone number with out first choosing a line An available line is automatically selected 1 Press the Talk or Speaker button NOTE cancel dialing at any time press the End button 2 The display will show Press REDIAL or dial number or the dialing prefix if it is enabled via the phone setting menu 3 Press the soft button to redial the last number called or enter the phone number using the keypad 0 9 4 If the Cordless Handset can not establish a connection to the Base Unit after 15 seconds it will show No connection If all usable phone lines are not available it will show No line is available If there are usable phone lines available but all system resources are in use the display will show System busy 22 Using Your RCA 25450 Phone System 5 Otherwise it will enter talk mode The corresponding receiver headset or speak erphone will be turned on If the Cordless Handset loses the connection with the Base Unit due to interfer ence it will try to re establish the connection for 10 seconds and the display will show Re establishing connection If the connection is re established it will enter talk
27. al computers INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from appliances Certain other communications devices may also use the 900 MHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 900 MHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Connections and Setup Parts Checklist Make sure your package includes the following items REM Belt Clip Charging Cradle lt Charger AC Adapter Charging Cradle Bracket Cordless Handset Battery Pack Battery Compartment Cover Connections and Setup Cordless Handset Installation Installing the Charging Cradle and AC Adaptor Plug the transformer end of the AC Adaptor into a standard AC electric power out let plug the other end into the Power 5 5VDC In jack on the back of the Charging C
28. anced Functions Systems and Settings 2 Voice mail can only be accessed by 2 users at a time If voice mail is in use the display will show System busy 3 Enter the two digit VM box number followed by the four digit extension pass word when prompted 4 If the password is incorrect the display will show Invalid password exit the menu 5 If the password is correct the display will show the voice mailbox number num ber of new messages and the number of old messages 6 Play new appears on the display 7 Press the soft button 8 first new message will play Press on the Navigation button to move to the next new message If there are no more new messages the display will remain on the last new message until it times out and returns to Standby Mode 9 To replay the message from the beginning press 4 on the Navigation button 10 To play the previous message press 4 4 twice on the Navigation button NOTE A confirmation tone should sound each time you press 4 11 To delete a new message press the soft button 12 Delete appears on the display 13 Press the soft button to delete the message 14 To view the caller ID information press the soft button 15 Press or on the Navigation button to scroll through the options until View CID appears on the display 16 Press the soft button Delete New Message New message 02 03 21 09 45AM OPTION BACK Option Delete
29. appears on the display Press the soft button Press or on the Navigation button to scroll through the options until Line selection appears on the display 59 Advanced Functions Systems and Settings 5 Press the soft button 6 Press a or the Navigation button to scroll through the options until Manual appears on the display 7 Press the soft button A confirmation tone will sound The Cordless Handset is now set to the Manual Line Selection Function Second Incoming Call 2nd Call Alert If a second call is received while a call is in progress a long beep will sound if the feature is on and the display will show Incoming call from Line 1 4 The Caller ID information will display if available Configure Second Incoming Call 2nd Call Alert 1 the Base Unit press the soft button Press or on the Navigation button to locate Phone settings Press the soft button 2 3 4 Press or w the Navigation button to locate 2nd call alert 5 Press the soft button 6 Press or on the Navigation button to choose on default or off 7 Press the soft button Using Cordless handset for Second Incoming Call 1 Press the soft button 2 Hold appears on the Display 3 Press the soft button 4 Or to end the current call press the End button 5 To accept the second call press the Talk button 60 Headset jack Advanced Functio
30. art a three way conference NOTE Any one of the two non initiating parties can drop out of the three way conferencing leaving the remaining two parties still in conversation Add Phone Line From Cordless Handset 1 2 3 Press the soft button Hold appears on the Display Press the soft button To add a phone line press the Talk or Speaker button and enter a phone number press the soft button or press 4 or on the Navigation button to dial from Directory or Call Log After the second phone line answers press the soft button The display will show Select line to conference and list all lines which have been placed on hold Press or on the Navigation button to locate the line to join the conference Press the soft button to start three way conference NOTE Any one of the two non initiating parties can drop out of the three way conference leaving the remaining two parties still in conversation 45 Advanced Functions Systems and Settings Call Log Call Log is a list of Caller ID CID information for the last 50 incoming calls starting with the most recent Each record includes the telephone number name if avail able and time stamp date and time To use this feature you must subscribe to a Caller ID with a Call Waiting Service The display will show the date and time of call on the first line followed by the name on the second line and the phone number on the third line An unread record
31. ation button to locate the Phone setting option Press the soft button Press or on the Navigation button to locate the Call forward option Press the soft button Press or the Navigation button to locate the Enable option Press the soft button Enter or edit a phone number using the keypad 0 9 Use the soft button to erase the last digit entered Press the soft button A confirmation tone will sound The display will show Calls forwarded after 15 seconds 56 Phone setting 4 Group setting SELECT BACK Advanced Functions Systems and Settings Disable Call Forwarding 1 To disable call forwarding press the HSN soft button Press a the Navigation button to locate the Phone setting option Press the soft button Press the soft button 2 3 4 Press or the Navigation button to locate the Call forward option 5 6 Press or on the Navigation button to locate the Disable default option 7 Press the soft button Extension Group Setting The Extension Group Setting feature allows a group of Cordless Handsets to be called at the same time The first handset to answer receives the call For the Group setting to function Cordless Handsets subscribe to the same Group ID number There are 4 numbers available 91 94 A Group ID number acts similarly to an individual hand set ID number it can be called paged or have calls transfer
32. ay will show the ring volume level and vibrate settings Vibrate amp High Vibrate High Medium Default Low and Off and the phone will play the ring Ring volume volume and or vibrate at each volume level as the options are scrolled through High The displayed volume level will be selected if no action is taken in 5 seconds 8 To accept the volume setting press the soft button SELECT Ring Tone The ring tone can be changed using the menu system There are four different Main menu ring tones The selected ring tone will remain in effect for future phone calls until Sound changed 1 Press the ISN soft button SELECT BACK Bamer Sound appears on the display 2 3 Press the soft button Sound 4 Ring tone Press a or on the Navigation button to scroll through the options until Ring tone appears on the display Press the soft button SELECT BACK 6 change the ring tone press or the Navigation button Ring tone The display will show the ring tone 1 4 and the phone will play the ring tone as 1 Default the options are scrolled through N 8 To accept the ring tone setting press the soft button 51 Advanced Functions Systems and Settings Key Volume The key volume controls the volume of the keypad and can be adjusted through the menu system 1 Press the HIS soft button Main menu 2 Sound appears on the di
33. ce Volume Adjust the voice volume of the person you are listening to on the line by pressing 2 or on the Navigation button There 6 levels of volume The selected volume will remain in effect for future phone calls until changed 1 To increase voice volume press the a on the Navigation button 2 To decrease voice volume press the on the Navigation button Ring Volume and Vibrate Settings Ring volume controls the ringer volume for incoming calls and pages The volume be adjusted by pressing or the Navigation button 1 Press a or the Navigation button to increase decrease ringer volume 2 The display will show the ring volume level and vibrate settings Vibrate amp High Vibrate High Medium Default Low and Off and the phone will play the ring volume and or vibrate at each volume level as the options are scrolled through The displayed volume level will be selected if no action is taken in 5 seconds 3 To accept the volume setting press the Exit button Using the Menu System 1 Press the MEMU soft button 2 Sound appears on the display 3 Press the soft button 4 Ring volume appears on the display Main menu Sound SELECT BACK Sound Ring volume SELECT BACK 50 Advanced Functions Systems and Settings 5 Press the soft button 6 Press a or on the Navigation button to increase decrease ringer volume and vibration settings 7 displ
34. ck that is also compliant See installation instructions for details Notes e This equipment may be used on coin service provided by the telephone company e Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line e If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations
35. coming call Confirmation Tone Low battery warning 65 Troubleshooting Tips Troubleshooting Tips Caller ID No display e Make sure the battery is properly charged for 12 hours e Make sure the battery is properly installed and connected e Replace the battery Make sure the charging cradle is connected to a non switched electrical outlet e Disconnect the charging cradle from the electrical outlet and plug it back in e Make sure you are subscribed to Caller ID service from your local telephone company Caller ID error message e The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line Telephone No dial tone e Check or repeat installation steps e The handset or headset may be out of range Move closer to the base Make sure the battery is properly charged for 12 hours e Make sure the battery pack is installed correctly e Did the handset beep when you pressed the Talk button Did the display indica tor turn on The battery may need to be charged 66 Troubleshooting Tips Handset does not ring e Make sure the ringer volume setting is ON in the MENU system e You may have too many extension phones on your line Try unplugging some phones e solutions for dial tone You experience static noise or fading in and out e Handset
36. ds and menu selections on the display adjust Scrolling Available by Using ringer volume during Standby Mode and adjust the Cordless Handset receiver Navigation Sukon Vol Speakerphone or Headset voice volume during a call Press 4 or to move the VM box 01 cursor on the display during number and name editing and to access Caller ID or 00 new 00 old eas Directory functions during Standby Mode Play new ver Speaker Button Press the Speaker button to activate the Speakerphone and make a call answer an incoming call or make an intercom call You can toggle between the speakerphone mode and the receiver by pressing the Talk or Speaker buttons To end a call press the End button 18 Features Headset Jack Allows you to plug in a headset The headset jack supports a standard 2 5 mm head set plug Mute Available through the soft button During a call allows you to temporar ily turn off the microphone on the Cordless Handset headset or speakerphone so the person on the line cannot hear you Flash button Press to send a signal to a phone line to retrieve a dial tone after you end a call or to perform the call waiting feature provided by local phone companies during a call Hold Available through the soft button during a call Allows you to temporar ily suspend a call up to 30 minutes Exit Button Returns to the Standby Mode display Any unsaved changes will be discarded Voice Mail Button Allow
37. e Base is plugged into AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset or headset battery is low e You re out of range of the base 68 Troubleshooting Tips Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not in stalled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or televi sion that is receiving the interference
38. e display will show Invalid 10 and return to the Registration submenu 14 Features Cordless Handset Layout Speakerphone Antenna Voice Mail Cordless Handset Receiver Indicator LCD display Soft Button Soft Button Exit Speaker Talk Navigation Button gt Volume Directory Caller ID 1 2 Keypad 5 2 8 Intercom Flash Voice Mail Microphone 15 Features Cordless Handset Charging Cradle Layout Cordless Handset shown on Charging Cradle with Wall Bracket Charging Cradle Charging Cradle shown without Wall Bracket Contacts Charging Cradle Wall Bracket RSSI Line Handset ID Battery Indicator Number Status LA Smith John i 1 315 555 1234 1 B Soft Buttons Caller ID Information Features Features LCD display The LCD display has a LED Light Emitting Diode for backlighting The LED dims after 10 seconds of inactivity The first line of the display can show the Caller ID time and date or can show the following status icons from left to right RSSI Receive Signal Strength Indicator During a call the number of bars is proportional to the radio signal strength received Line Indicators Indicate the line number s being accessed or held Handset ID Displays a 2 digit Hand
39. e phone To access voice mail remotely the auto attendant must be on The voice prompts may differ if the system is not using the default messages 1 The auto attendant will answer the call The voice prompt will ask Please enter extension number or press zero for the operator To access voice mail press the star button The voice prompt will ask Please enter the extension followed by the password Enter the two digit extension followed by the four digit extension password If the extension and password were entered correctly the voice prompt will instruct Press one to listen to new messages press two to listen to old mes sages or press three to change your mailbox options the extension and password were entered incorrectly the voice prompt will continue to ask for the extension and password If there are messages stored in voice mail the first message will play If there are no messages the voice prompt will say You have no messages 39 Advanced Functions Systems and Settings 6 When the message has finished the voice prompt will say Press one to replay this message Pressing 1 will replay the message and then return to the mes sage menu 7 If there are additional messages the voice prompt will say Press two for next message Pressing 2 will play the next message and then return to the mes sage menu 8 If you have not deleted the previous message the voice prompt w
40. election dial The phone number shown will be sent Before the auto or manual line selection dial is made an incoming call takes priority and will cancel the redial To Delete a Number from the Redial Log 1 2 3 Press the soft button Press a or on the Navigation button to scroll to the number to be deleted Press soft button Then press the soft button to delete it or press the MEENTE soft button to keep it in the redial log To Save a Number from the Redial Log to the Directory 1 2 3 4 Press the soft button Press a or the Navigation button to scroll to the number to be saved Press soft button Enter a name and then save the number Please refer to Directory section for detailed operation Receiving a Call 1 The Cordless Handset will ring and or vibrate when call is received The display will show Incoming call from line 1 4 then Caller ID information if available Private or Unknown may show the display if the caller s information has been blocked by the caller or the originating phone company NOTE f there is more than one incoming call and intercom call for the Cordless Handset only the first call s information will be shown 25 Using Your RCA 25450 Phone System 2 Lift the Cordless Handset from the charging cradle and press the Talk but ton to answer Press the Speaker button for speakerphone operation Press the soft button to ignore the call N
41. emote handset phones anywhere there is an A C electrical outlet The RCA 25450 Telephone System functions like a PBX office system Calls are handled in a way that offer similar privacy This user s guide will cover the basics to get you started explain the advanced features of the Cordless Handset and show you how to tailor the RCA H5450 to your specific needs To get the most from your new phone we suggest that you take a few minutes right now to read through this user s guide NOTE ringer timing in this system may ring in a different sequence than other types of phone systems connected to the same line s IMPORTANT n order to use all of the features of this unit you must subscribe to either the standard Name Number Caller Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your business or home that isn t cordless in case the power goes out Table of Contents IMPORTANT INFORMATION sssssssssessesessseseeeessenseessenseseeseessnesaesoeeseesaeeseessesnesaes EQUIPMENT APPROVAL INFORMATION INTERFERENCE HEARING AID COMPATIBILITY 2 222222 55 aonana andansa anaandaa aiana
42. h the options until View CID appears on the display 15 Press the soft button 16 The display will show the date time name and number of the caller if available 17 Press the soft button to return to the old message option screen 18 To transfer the message press the soft button 19 Press or on the Navigation button to scroll through the options until Transfer appears on the display Delete Old Message Old message 02 03 21 09 45AM OPTION BACK Option Delete 2 SELECT BACK View Caller ID Option Transfer Message View CID Option SELECT BACK Transfer 1 08 11 04 14 Brian Greller 555 471 0704 BACK Enter Ext SELECT BACK Message transfer 2 38 20 21 22 23 Advanced Functions Systems and Settings Press the soft button Enter the two digit extension at the display prompt or press the soft button to return to the old message option screen If the extension number is valid the message will be transferred and the display will return to the old message option screen After moving through all messages the display will stay on the last old message until it times out and returns to Standby Mode Deleted or transferred messages will not display Press the soft button to return to Play old display Access VM Offsite Location Voice mail can be accessed from an offsite location using a touch ton
43. ill say Press three for previous message Pressing 3 will play the previous message and then return to the message menu 9 After playing a message the voice prompt will say Press four to delete this message Pressing 4 will delete the last played message The voice prompt will say Message deleted and then return to the message menu NOTE Messages will remain in voice mail until deleted 10 Messages can be transferred to another extension The voice prompt will say Press five to transfer this message After pressing 5 the voice prompt will ask Please enter the extension number or press pound to cancel If the extension is valid the voice prompt will say Message transferred The message will be transferred to the extension and then return to the message menu If the extension is invalid the prompt will say The extension you ve entered is invalid and then will repeat the choices again 11 After playing a message the voice prompt will say Or press pound to return to previous menu To go back to the previous menu press the key 40 unos es ooo Toggle case when in character editing Space when in character editing Pause when in number editing Enter Name Annie Sullivan Annie Sullivan_ 555 562 9823 JADD __ SAVE DELETE Advanced Functions Systems and Settings Directory The directory stores up to 100 names and numbers
44. ion 1 Clear all SELECT BACK Clear all CID records C Ee 48 Advanced Functions Systems and Settings Menu System NOTE You must exit the Menu System before you can make a call Many of the RCA 25450 Phone System functions including sound phone settings registration system settings and line dedicate can be customized to meet individual user requirements To allow for a quick startup these functions may have default settings that are factory set when a Base Unit and Cordless Handset s are purchased as a system Most of these functions are accessed by pressing the soft button on the Base Unit or Cordless Handset NOTE Some settings listed below are described in other sections of this User s Guide Cordless Handset Soft Button Sound Ring Volume Ring Tone Key Volume Key Tone Phone setting Dialing Prefix Area Codes Call Forward Group Setting Line Selection 2nd Call Alert Registration Register HS Deregister HS NOTE Procedures for Registration are included after the Connections and Setup section in this User s Guide NOTE The system will exit the line dedicate function if the Exit button is pressed ora 15 second timeout is exceeded 49 Advanced Functions Systems and Settings Sound The phone s volumes and tones can be adjusted to the user s preferences including Cordless Handset Receiver Speakerphone and Headset volumes Receiver Speakerphone or Headset Voi
45. it and the Cordless Handset to complete the procedure NOTE Cordless Handsets must be deregistered from the Base Unit before the assigned 10 can be reused On the Base Unit press the soft button Press a or the Navigation button to scroll through the options until Registration appears on the display Press the soft button Press a or on the Navigation button to scroll through the options until Deregister HS appears on the display Press the soft button Have the Cordless Handset ready to program The display on the Base Unit will show Press DEREGISTER in HS menu options 30 second timer will begin at this point If the deregistration process is not completed in this time the process will be canceled the Cordless Handset press the soft button Press or on the Navigation button to scroll through the options until Registration appears on the display 13 Registering the Cordless Handset 9 Press the soft button 10 Press or the Navigation button to scroll through the options until Deregister HS appears on the display 11 Press the soft button Registration 12 The Cordless Handset will link to the Base Unit at this time The Cordless Handset Deregister HS display will show Deregistration completed and return to standby 13 Repeat the steps for each Cordless Handset to be deregistered 10 If an invalid ID was entered th
46. l automatically end the call if the caller hangs up or it has been put on hold for more than 30 minutes 1 To puta call on hold press the soft button 2 Press a or the Navigation button to scroll to the Hold option 3 Press the soft button The display will show the call on hold and the corresponding Line 1 4 button on Base Unit will flash slow red 4 To take call off hold press the corresponding soft button Press a or the Navigation button to scroll to the desired line to unhold 6 Press soft button NOTE The Cordless Handset must be within the Base Unit s coverage area to resume a call Otherwise it will fail and the display will show No connection Call Waiting To use this feature you must subscribe to a Caller ID with a Call Waiting Service When you are on the phone and you are receiving another call you will hear a tone and the display will show who is calling Press the Flash button to put the person whom you are talking to on Hold and answer the incoming call Press the Flash but ton again to switch between calls Mute The Mute function allows a user to temporarily silence the outgoing voice turn off the microphone during a call 1 To mute the call press the soft button Mute is effective only for the current call 2 To unmute the call press the soft button 27 Advanced Functions Systems and Settings Advanced Functions Systems and Settings Transferring a Cal
47. l to Another Extension The Call Transfer function allows the user to move a call from one extension to another There are two types of call transfer Announced and Unannounced Announced Call Transfer Announced call transfer allows the user to talk to the person that will receive the transfer before actually transferring the call 1 To make an announced call transfer from the Cordless Handset press the soft button 2 Press or on the Navigation button to locate the Xfer option 3 Press the soft button NOTE To cancel call transfer at any time press the M AN SEE soft button 4 Enter a valid two digit extension or extension group using the keypad The Cordless Handset will page the selected extension s 5 If the paging is not answered for 30 seconds the call transfer will be cancelled and the display will show Paging for a few seconds 6 After the paged extension or one of the paged extensions picks up and talks end the call to complete the announced call transfer Unannounced Call Transfer Unannounced call transfer allows the user to transfer the call without talking to the person who will receive the transfer If an unannounced call transfer is not answered the call will be handled by Auto Attendant if it is turned on The call will go to Voice Mail if Voice Mail is turned on and Auto Attendant is turned off The call will keep ringing if both Auto Attendant and Voice Mail are turned off 28 Ente
48. less Handset User s Guide for information on resetting extension passwords Voice Mail Box Management Options VM box management allows the user to manage their extension password and cus tomize their mailbox greeting Enter VM box and password Change Extension Password 1 Press the Voice Mail button 2 Enter your two digit Cordless Handset ID followed by your four digit password when prompted 3 Pressa or on the Navigation button to scroll through the options until VM box option VM box option appears on the display Change password Press the soft button SELECT BACK Change password appears on the display Press the soft button Enter new four digit password Re enter password to verify LO 200 ol Oe 0 oe If the passwords match a confirmation tone will sound The password is now changed and the system will return to the VM box option screen 10 If the passwords do not match the display will show nvalid password Please re enter Re enter password or press the soft button to exit 32 VM box option t Play greeting SELECT BACK VM box option Record greeting SELECT BACK Advanced Functions Systems and Settings Play greeting 1 2 8 Press the Voice button Enter your two digit Cordless Handset ID followed by your four digit password when prompted Press on the Navigation button to scroll
49. located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW RISK OF ELECTRIC SHOCK DO POINT WITHIN THE WARNING HEAD WITHIN THE NOT REMOVE COVER OR TRIANGLE IS PREVENT FIRE OR TRIANGLE IS A BACK NO USER WARNING SIGN SERVICEABLE PARTS INSIDE ELECTRICAL SHOCK ALERTING you REFER SERVICING IMPORTANT HAZARD DO NOT DANGEROUS QUALIFIED SERVICE INSTRUCTIONS EXPOSE THIS VOLTAGE INSIDE PERSONNEL ACCOMPANYING THE PRODUCT THE PRODUCT PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Introduction Introduction CAUTION When using telephone equipment there are basic safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference Congratulations on your purchase of the RCA H5450 Cordless Handset which is designed to be used only with the RCA 25450 Telephone System The RCA 25450 Telephone System was built to satisfy a variety of business and residential needs A prominent feature of the RCA 25450 is the two way radio which gives you the flex ibility to add r
50. mode Otherwise the display will show Connection lost for 5 seconds and return to the standby screen Manual Line Selection Dial The manual line selection dial function allows the user to choose a phone line to make a call 1 2 Press the Talk or Speaker button It will show Connecting NOTE cancel dialing at any time press the End button If the Cordless Handset can not establish a connection to the Base Unit after 15 seconds the display will show No connection If all usable phone lines are not available it will show No line is available If there are usable phone lines avail able but system resources are busy the display will show System busy Otherwise the display will show phone lines that are available at the time Use the keypad 1 4 to select a line If the phone line selected is unavailable it will show Line 1 4 is in use Otherwise it will enter talk mode and the display will show Press REDIAL or dial number or the dialing prefix if it is enabled via phone setting menu and the cor responding receiver headset or speakerphone will be turned on Press the Redial button to redial the last number called or enter the phone number using the keypad 0 9 23 Using Your RCA 25450 Phone System 7 If the Cordless Handset loses the connection with the Base Unit due to interfer ence it will try to re establish the connection for 10 seconds and show Re est
51. ns Systems and Settings Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset 1 Connect the headset optional to the HEADSET jack as shown The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth Press the Talk button to answer or place a call 4 To return to normal operation unplug the headset from the jack NOTE f the headset is disconnected during use the call will remain active until the caller hangs up or you end the call Attaching the Belt Clip 1 Insert the sides of the belt clip into the slots on each side of the handset 2 Snap the ends of the belt clip into place 61 Advanced Functions Systems and Settings Replacing the Batteries NOTE A warning tone will sound 10 minutes before the battery goes dead Cordless Handset Battery 1 Make sure the telephone is OFF not in Talk mode before you replace the battery 2 Remove the battery compartment door 3 Disconnect the cord attached the battery pack from the jack inside the battery compartment and remove the battery pack 4 Insert the new battery pack and connect the plug on the battery pack to the jack inside the compartment NOTE Only use the same type of Nickel Metal Hydride Ni MH battery that was originally supplied NOTE It
52. or headset may be out of range Move closer to the base e Relocate the base e Charge the battery e Make sure the base is not plugged into an outlet with another household appliance Unit beeps e solutions for No dial tone e Replace the battery Memory dialing e sure you have correctly programed the memory keys e Make sure to follow proper dialing sequence Make sure the tone pulse setting is programmed correctly If you had a power outage or replaced the battery reprogram the numbers into memory 67 Troubleshooting Tips General Product Care To keep your telephone in good working order follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lighting e DO expose to direct sunlight or moisture e Avoid dropping and other rough treatment e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date Causes of Poor Reception e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construction that shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms e Base is installed in the basement or lower floor of the house
53. r Ext Advanced Functions Systems and Settings 1 make an unannounced call transfer press the soft button 2 Press a or on the Navigation button to locate the Xfer option 3 Press the soft button NOTE cancel call transfer at any time press the soft button 4 Enter a valid two digit extension or extension group using the keypad 0 9 The Cordless Handset will page the selected extension s 5 End the call to complete the unannounced call transfer Intercom Calls Intercom calls allow extensions to communicate with each other internally They can be made to a single extension group or the Base Unit can page all extensions There are two types of intercom calls between Cordless Handsets One is normal intercom which can be made without the presence of the Base Unit if there are no calls held by the Cordless Handset The other is a Base Unit assisted intercom which is made when there are calls held by the Base Unit Base Unit assisted intercom is used to set up a conference call Please refer to Three Way Conference Calls for details Making an Intercom Call An intercom call can be made to a specific extension or an Extension Group If an intercom call is made to an Extension Group the first extension to answer will be connected 1 Press the Intercom button followed by a two digit Cordless Handset ID 01 16 or an Extension Group ID 91 94 NOTE f the Cordless Handset ID entered is not
54. radle Installing the Cordless Handset Battery 1 Locate the back cover and battery pack packaged separately from the Handset 2 Insert the battery pack and connect the plug on the battery pack to the jack inside the compartment Use only the supplied RCA Nickel Metal Hydride Ni MH battery NOTE It is important to maintain the polarity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 3 Close the battery compartment by pushing the back cover up until it snaps into place 4 Place the handset in the charging cradle Charge the battery for 12 hours before the first use NOTE Allow the handset battery to properly charge for 12 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised NOTE The Cordless Handset may feel warm to the touch after charging 10 Leave 3 from here Loop inside to prevent pinching Pr Insert lt Mounting Surface EZS PF tabs here Connections and Setup Installing the Charging Cradle Wall Mount Choose a mounting location at least 10 1 2 clearance above the top screw hole 1 Cut out the Charging Cradle Wall Mount Template See page 71 2 Hold the template against the wall and mark the mounting screw positions 3 Drill holes in wall using appropriate size drill bit 4
55. red to it A Cordless Handset s group setting s is individually selected and is not known to other Cordless Handsets or the Base Unit A Cordless Handset can change group settings at any time The Base Unit is a member of all groups However the Base Unit cannot assign groups to the Cordless Handsets nor can it unsubscribe a Cordless Handset from a group Selecting a Group ID number 1 Press the HEX soft button on the Cordless Handset The display shows the Main Menu 2 Press or the Navigation button to locate the Phone setting option 3 Press the soft button 57 Advanced Functions Systems and Settings 4 Press a or on the Navigation button to locate the Group setting option Press the soft button The display will show a list of group s to which the Cordless Handset subscribes The default list is empty Press the soft button to enter the submenu with Subscribe and Unsubscribe options add a group press or the Navigation button and select Subscribe Press the soft button The display will ask for a two digit Group ID 91 94 Upon entering a valid Group ID display will show the updated subscription list To delete a group press or the Navigation button to select Unsubscribe Press the soft button The display will ask for a two digit Group ID 91 94 Upon entering a valid Group ID display will show the updated subscription
56. registered the user will be prompted to re enter a Cordless Handset 29 Advanced Functions Systems and Settings 2 If it isa Base Unit assisted intercom call and system resources are busy the dis play will show System busy Otherwise the handset receiver or headset will be turned on NOTE cancel an intercom call at any time press the End button Receiving an Intercom Call 1 When an intercom call arrives the Cordless Handset will ring and or vibrate The display will show the caller s Extension ID 00 16 NOTE f there is more than one incoming call and intercom calls for the Cordless Handset only the first call s information will be shown 2 Press the soft button to turn off the ringer or vibrator if you wish to ignore the call NOTE The BSS function is valid only for the current call 3 Press the Talk or Speaker button to answer the intercom call shown the display End an Intercom Call To end a receiver call a headset call or a speakerphone call press the End button or place the Cordless Handset in charging cradle Ignore and Override an Incoming Line or Intercom Call Making an Outbound Line Call During an incoming or intercom call ring the user can ignore the call and make an outbound line call 1 Press the soft button 2 Press or the Navigation button to scroll through the options until Line call appears on the display Incoming page from Ext 12 SILE
57. rned on the dialing prefix allows the user to enter or store up to 14 digits before calling a phone number This function is useful when using credit and calling cards or phone services requiring access numbers Turn On Dialing Prefix Phone setting 1 Press the ENE soft button Dialing prefix 2 Press a or on the Navigation button to scroll through the options until Phone setting appears on the display SELECT BACK 3 Press the soft button Dialing prefix 4 Dialing prefix appears on the display On Press the soft button 6 To turn on the dialing prefix function scroll through the options until On ap pears on the display by pressing or the Navigation button The default value for the dialing prefix function is Off Dialing prefix 7 Press the soft button 9234 8 Enter the dialing prefix using the keypad 9 Press the soft button 53 Advanced Functions Systems and Settings Turn Off Dialing Prefix 1 Press the HSN soft button 2 Pressa or the Navigation button to scroll through the options until Phone setting appears on the display Phone setting Press the soft button Dialing prefix 4 Press or the Navigation button to scroll through the options until SELECT BACK Dialing prefix appears on Navigation display 5 Press the soft button 6 To turn off the dialing prefix function press or on the Navigation button to scroll thro
58. ry to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is avail able from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Hearing Aid Compatibility This telephone system meets FCC standards for Hearing Aid Compatibility US NUMBER IS LOCATED ONTHE CABINET BOTTOM REN NUMBER IS LOCATED ONTHE CABINET BOTTOM Licensing Licensed under US Patent 6 427 009 Important Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co
59. s the soft button 2 Press on the Navigation button to scroll through the options until Registration Registration appears on the display Register HS Press the soft button SELECT BACK 4 Register HS appears on the display Have the Cordless Handset ready to program 5 Press the soft button Press REGISTER in HS menu options 6 display will show Press REGISTER in HS menu options 30 second timer will begin at this point If the registration process is not completed in this time the process will be canceled 7 the Cordless Handset press the soft button eer Registration 8 Press or the Navigation button to scroll through the options until Register HS Registration appears on the display 9 Press the soft button 10 Register HS appears on the display 12 Registration t Register HS SELECT BACK Press DEREGISTER in HS menu options 11 Registering the Cordless Handset Press the soft button 12 The Cordless Handset will link to the Base Unit at this time 13 When finished the Cordless Handset display will show Registration completed The new ID number is shown on the first line of the Cordless Handset display 14 Repeat the steps for each Cordless Handset to be registered Deregister Cordless Handset You will program the Base Un
60. s you to access the Voice Mail system to play new or old messages or to change your voice mail options Voice Mail Indicator Light Flashes when there are unheard voice mail messages 19 Features Intercom Button Press to place an intercom call to an extension Cordless Handset ID or Base Unit or a Group ID Call Forwarding Allows you to forward future incoming calls from your extension to an external phone number Call Transferring Allows you to move a call from one extension to another Conference Calling The conference call function allows a caller from the Base Unit or a Cordless Handset to add a third person to a call The call must include at least one outside line Second Incoming Call Alerts you of a new call from a different line by a tone when you are on the phone Allows you to toggle between calls Caller ID Contact your local phone company to subscribe to this feature The phone system receives and displays Caller ID information transmitted by your local phone company This information may include the phone number date and time The unit can store up to 50 calls 20 Features Call Waiting Contact your local phone company to subscribe to this feature This feature allows you to see on the display who is calling when you hear a call waiting tone NOTE The call waiting tone is audible only to the extension that is on the line No other extension will hear the tone or can answer the call
61. set ID Battery Strength Indicator Number of bars is proportional to the amount of battery time remaining Indicates charging when in charger cradle The second and third lines can show status Caller ID information message menu selections or editable characters The last line shows various left and right Soft Button functions End Power Button Press to end a call Press for 3 seconds to turn the handset power ON or OFF Talk Button Press to place a phone call answer an incoming phone call or make an intercom call through the receiver or headset The receiver or headset remains in use unless the Speaker button is pressed 17 Features Left and Right Soft Buttons The function of each Soft Button changes according to what is shown in the display above it Press to perform the function above the Soft Button MENU System Adjust Settings and Registration Use the Menu system by pressing the soft button to adjust sound set tings phone settings and to register Cordless Handsets NOTE You must exit the Menu System before you can make a call Redial Soft Button Allows you to dial the last ten 10 numbers called You can use the Navigation But ton a or arrows to scroll through the last 10 numbers Pre Dialing Allows you to enter a phone number before accessing a telephone line by pressing the Talk or Speaker button Navigation Button Arrows on Display Indicate Press a or to scroll through recor
62. splay Sound 3 Press the soft button 4 Press or on the Navigation button to scroll through the options until Key volume appears on the display 5 Press the soft button 6 To change the key volume press or on the Navigation button Key volume i 7 Default 7 The display will show the volume level Off Low Medium Default High edium Default 8 To accept the volume setting press the soft button Key Tone The key tone can be changed using the menu system There are four different key tones with key tone 1 the default The selected key tone will remain in effect for future phone calls until changed 1 Press the METE soft button 2 Sound appears on the display 3 Press the soft button aln meny Sound 4 Pressa or the Navigation button to scroll through the options until Key tone appears on the display SELECT BACK 5 Press the soft button 6 change the key tone press or the Navigation button 52 Advanced Functions Systems and Settings 7 display will show the key tone 1 4 and the phone will play the key tone as Key tone the options are scrolled through 1 Default 8 To accept the key tone setting press the soft button Phone Settings Dialing prefix Area Codes Call Forward Group Setting Line Selection and 2nd Call Alert can be configured to the user s preferences SELECT BACK Dialing Prefix When tu
63. t SELECT BACK View Caller ID Option View CID 2 SELECT BACK 08 11 04 14A Brian Greller 555 471 0704 BACK 36 Transfer Message Option Transfer SELECT BACK Message transfer Enter Ext Play Old Messages Voice Mail t Access VM SELECT BACK Enter VM box and password HHHH __ ___BACK VM box 12 05 New 03 Old t Play old SELECT BACK Old message 02 03 21 09 45AM OPTION BACK Advanced Functions Systems and Settings 17 The display will show the date time name and number of the caller if available 18 Press the soft button to return to the new message option screen 20 To transfer the message to another extension press the soft button 21 Press or the Navigation button to scroll through the options until Transfer appears on the display 22 Press the soft button 23 Enter the two digit extension at the display prompt or press the soft button to return to the new message option screen 24 If the extension number is valid the message will be transferred and the display will return to the new message option screen 25 After moving through all messages the display will show 00 new messages Played deleted or transferred messages will not display Press the soft button to return to the Play new display Play Old Messages 1 Press the Voice Mail button The display will show
64. tems and Settings Clear All 1 To enter the directory press 4 on the Navigation button Option Clear all 2 To clear the entire directory press the soft button while viewing the directory Press a or on the Navigation button to locate the Clear all option and then press MASHIA Clear entire The display will prompt for confirmation directory Select the soft button to clear the entire directory Select the MOM soft button to return to the directory menu C Three Way Conference Calls The conference call function allows a caller from a Cordless Handset to add a third person to a call The call must include at least one outside line Conference calls between three extensions are not supported Add Extension From Cordless Handset 1 2 3 Press the soft button Hold appears on the Display Press the soft button To add handset or the Base Unit for a three way conference press the Intercom button Enter a handset ID or ID 00 for the Base Unit After the second handset or the Base Unit answers press the soft button 44 Select line to conference Line 2 SELECT CANCEL Select line to conference Line 2 SELECT CANCEL Advanced Functions Systems and Settings The display will show Select line to conference and list all lines which have been placed on hold Press or the Navigation button to locate the line to join the conference Press the to st
65. ten to old messages or press three to change your mailbox options If the extension and password were entered incorrectly the voice prompt will say The password you ve entered is invalid The system will allow 2 more attempts to enter a correct password and will hang up after the third incorrect attempt After choosing to change the mailbox options option three the voice prompt will say Press two to listen to your personal greeting press three to record a new personal greeting press four to delete your personal greeting or press the pound key to return to the previous menu Press 2 to play the personal greeting The personal greeting will be played or the default Please leave a message after the tone will be played Press 3 to record a new personal greeting The voice prompt will say To record new greetings speak clearly after the tone When you finish recording press the pound A long beep will sound Record the message and press the pound button Press 4 to delete the personal greeting Press to return to the previous menu Access Voice Mail Several options are available when accessing voice mail including play new play old and VM box option Play New Messages T Press the Voice Mail button The display will show Connecting while the Cordless Handset contacts the voice mail system If the connection fails the display will show No connection 35 Adv
66. tions until Regional appears on the display 7 Press the soft button 8 Up to 5 different RACs can be entered 1 5 Scroll through the options to the desired RAC 9 Press the soft button Select RAC t 1 Enter RAC 1 425 10 The regional area code can be entered or edited using the keypad Press the soft button to save the regional area codes SAVE DELETE 11 To delete press the soft button 55 Advanced Functions Systems and Settings Call Forwarding The Auto Attendant feature on the Base Unit must be on for Call Forwarding to function Call Forwarding allows calls directed to a specific extension to be trans ferred to another phone number The Cordless Handset must be able to connect with the Base Unit to change the setting Intercom calls are not forwarded A warning message will appear on the Cordless Handset display that all calls are being for warded Setting a new call forwarding phone number will automatically replace the previous number NOTE Each Cordless Handset that has Call Forwarding enabled will use 2 phone lines one for the incoming call and one for when the call is forwarded NOTE The Cordless Handset must be within the Base Unit s coverage area to set up call forwarding Otherwise it will fail with a No connection message Enable Call Forwarding 1 OO 409 Be enable call forwarding press the METETE soft button Press a or on the Navig
67. ugh the options until Off appears on the display 7 Press the soft button Area Codes The area code functions allow calls within local and regional area codes to be dialed without the prefix Edit Local Area Code LAC 1 Press the HSN soft button 2 Press the Navigation button to scroll through the options until Phone setting appears on the display 3 Press the soft button 4 Press or on the Navigation button to scroll through the options until Area codes appears on the display Area codes Local 5 Press the soft button 6 Local appears on the display 54 Advanced Functions Systems and Settings 7 Press the soft button Enter LAC 8 Enter the local area code using the keypad 206 9 Press the soft button SAVE DELETE Edit Regional Area Code RAC Setting Regional Area Codes helps the system determine the number format to display when a Caller ID record is received Caller ID records matching any of the set regional area codes are displayed as 10 digits 1 Press the ISX soft button 2 Press a or the Navigation button to scroll through the options until Phone setting appears on the display 3 Press the soft button 4 Press or the Navigation button to scroll through the options until Area codes appears on the display 5 Press the soft button 6 Press or the Navigation button to scroll through the op
68. uiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store 70 Warranty Information Limited Warranty What your warranty covers Defects in materials or workmanship For how long after your purchase e Two years from date of purchase The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Provide you with a new or at our option a refurbished unit The exchange unit is under warranty for the remainder of the original product s warranty period How you get service e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials e Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927

RCA H5450 Cell Phone User Manual

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