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RCA 360 Network Router User Manual

1. Speedtouch 4 1 SpeedTouch M Configuration Setup ccssssssscscsssccssssssssscscssscscsssesssssecesscessssesesssseseeseseeees 34 4 1 1 Microsoft Windows SpeedTouch Configuration Setup essesessssessesessssesseseseesessesessess 36 4 1 2 Operating System Independent SpeedTouch Configuration Setup 0 4 4 2 SpeedTouch System Software Upgrade ccsssssssssssssssssssssssscsssssssesssesssssesesssssssesesesees 44 4 2 1 Upgrade via the SpeedTouch Upgrade Wizard cscssssssssssssssesescsessssssssseesessseseseseseseeees 45 4 22 Manual System Software Management via BOOTP Server uu ee eessecsesesesceeseceeeeeeeeeneees 50 43 Resetting the SpeedTouch Mau nii GG GG GRYF DG GYG UD EUO enna 52 44 _JTroublehooctiig ceu UG OU CDY y FRY FN FFOSYDD SCA CY 53 S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 Introduction In this Setup and User s Guide Applicability Terminology Safety instructions Documentation and software updates E DOC CTC 2003 204 0011 v2 0 SpeedTouch Installation speed Touch Installation Thank you for purchasing a THOMSON SpeedTouch DSL product With the SpeedTouch M350 i and SpeedTouch 360 i Asymmetric Digital Subscriber Line ADSL Modems surfing the Internet will become a whole new experience This Setup and User s Guide will assist you in getting acquainted with the Speed Touch 350 360 and in getting connected
2. mn S D eC o d t O U C h E DOC CTC 20031204 0011 v2 0 4 1 e Supported Systems Prereauisites speedTouch Easy Setup E DOC CTC 2003 204 0011 v2 0 4 Support Operating System Independent Speed Touch Configuration Setup As the SpeedTouch is OS independent this configuration setup can be used by any computer system Make sure that The SpeedTouch device is correctly set up and turned on as described in 1 2 Setting up your SpeedTouch on page 9 e The SpeedTouch device is in its default configuration state See 4 3 Resetting the SpeedTouch on page 52 for resetting your device The SpeedTouch and your computer share the same IP subnet 10 0 0 0 24 By default the SpeedTouch has a local IP address 10 0 0 138 To be able to access the web pages your computer needs to be configured for an IP address in the same subnet e g 10 0 0 1 Your web browser is able to run Java scripts SpeedTouch Easy Setup consists of two parts Configuration of the SpeedTouch e Additional configuration if needed Speedtouch 4 Support Configuration of the opeedTouch M Proceed as follows Open a web browser and browse to the SpeedTouch web pages at http 10 0 0 138 See 3 SpeedTouch Web Interface on page 23 for more information Note If you can not access the Speed Touch M web pages it is probably not in its default state It is recommended to reset th
3. 53 4 Support Speedtouch FN O TA 1100 071 007 DLD DOG P9A 40se4 s3314 NOSWOHL 7007 www speedtouch com Y Speedtouch
4. Make sure Built in Ethernet is selected in the Show list and click the PPPoE tab oo Network wm Eag a Show All Displays Sound Network Startup Disk Location Automatic ry Show Built in Ethernet xa TCP IP AppleTalk Proxies wv Connect using PPPoE Service Provider MylSP Optional PPPoE Service Name Optional Account Name johndoe MylSP Password eeeeseeee W Save password Checking this box allows all users of this computer to access this Internet account without entering a password PPPoE Options W Show PPPoE status in menu bar Pana wae ges ese o Click the lock to prevent further changes Apply Now 4 Enter the Account Name and Password provided by your Service Provider Note Select Save password in case you want the computer to remember the password for this account name Optionally you can enter a name for this connection in the Service Provider field All other fields may stay empty 5 _ Click Apply Now E DOC CTC 20031204 0011 v2 0 S D O d t O U C h 2 SpeedTouch Internet Connectivity starting a broadband Proceed as follows Internet session 1 Click the Internet Connect dockling Note If the Internet Connect dockling is not available go to the Applications folder on the system startup disk and double click Internet Connect 2 _ The following window appears eo Built in Ethernet Configuration Built in Ethernet ry fa Service Provider
5. NDIS Device le 12 06 PM The Windows Found New Hardware Wizard appears This wizard will guide you through the installation procedure of the SpeedTouch USB drivers Click Next to continue The following windows of the Found New Hardware Wizard allow you to select locations where it should search for drivers Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for USB Device If your hardware came with an installation CD lt lt or floppy disk insert it now What do you want the wizard to do O Install from a list or specific location Advanced Click Next to continue Insert the SpeedTouch Setup CD ROM make sure that the wizard looks for the drivers on the CD ROM drive and click Next to continue The wizard will notify that it found drivers for the THOMSON USB Remote NDIS device on the CD ROM Click Next to continue The installation procedure continues with the installation of the USB Remote NDIS drivers In the following windows you can follow the installation procedure Click Next whenever requested to continue the installation At the end of the procedure the following window appears Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Ha Thomson USB Remote NDIS Device Click Finish to close the wizard Finish Click Finish to complete the installat
6. Name johndoe MylSP Password eeeseees W Show PPPoE status in menu bar These settings can be changed in Network Preferences Edit Make sure Built in Ethernet is selected in the Configuration list 3 If needed enter user name and password for your user account at the Service Provider l Click Connect As soon as the connection is established you can open your web browser and surf the Internet Terminating a Proceed as follows broadband Internet Click the Internet Connect dockling session Note If the Internet Connect dockling is not available go to the Applications folder on the system startup disk and double click Internet Connect 2 _ The following window appears oo Built in Ethernet Configuration Built in Ethernet B fa Alternate Number Name johndoe MylSP Password ss These settings can be changed in Network Preferences Edit Status Connected to 217 136 58 1 at 8192000 bps Send Receive Connect Time 00 00 11 IP Address 217 136 58 198 Disconnect Make sure Built in Ethernet is selected in the Configuration list 3 Click Disconnect The connection is released As a result no Internet connectivity exists anymore S D eC eC q t O U C h E DOC CTC 20031204 0011 v2 0 Introduction Preconditions Browsing to the 2peedTouch M web pages The SpeedTouch Start page E DOC CTC 20031204 0011 v2 0 3 SpeedTouch M Web Interface 9peedTouch M Web Int
7. quickly to the Internet The document covers the following SpeedTouch products e _ the SpeedTouch 350 ADSL POTS modem e the SpeedTouch 350i ADSL ISDN modem e the SpeedTouch 360 ADSL POTS modem e the SpeedTouch 360i ADSL ISDN modem Note You can easily identify your product by checking the identification label located on the bottom of your SpeedTouch Generally the SpeedTouch M350 i and SpeedTouch M360 i will be referred to as SpeedTouch in this Setup and User s Guide unless specifically indicated Before connecting the SpeedTouch please read the SpeedTouch M Quick Installation Guide en Safety Instructions The SpeedTouch M products continue to evolve as extra and new functionalities are made available For more information on the latest technological innovations software upgrades and documents please visit the Speed Touch M web site at www speedtouch com speedtouch GB SpeedTouch Installation 1 1 Getting Acquainted with your Speed Touch Introduction Prior to proceeding please make sure to read first the SpeedTouch Quick Installation Guide It provides important package content and safety information Check whether all items are present in your package In the event of damaged or missing items please contact your local product dealer for further information Front panel layout Your SpeedTouch is presented in a desktop housing box speedtouch Front panel LE
8. the Server Leases tab allows you to view the currently provided leases If needed you can also manually add static DHCP leases for specific hosts To make dynamically assigned leases static select the entry and click Lock The Address Pools tab allows you to view the SpeedTouch DHCP server lease pool properties One DHCP pool LAN_Private is defined by default which will be activated if you enable the SpeedTouch M DHCP server Click the DHCP Client tab to view the current SpeedTouch DHCP client entries if present DHCP Server DHCP Client There are no DHCP client entries defined New Help By default as shown above the SpeedTouch DHCP client will be disabled i e no DHCP client entries are present Speedtouch 3 SpeedTouch M Web Interface DNS Click this link to display the Dynamic Name System DNS page This page allows you to View the current Speed Touch DNS server hostname leases DNS Hostname Table DNS Server Configuration Hostname Address CH HN Hew to create a new entry Mer SS a Via this table you can also add static DNS hostname entries This may be useful for devices which do not support DNS e g a printer By adding a name for your network printer identified by its IP address you will be able to contact this printer by name rather than by IP address e View and or supply the SpeedTouch DNS domain name and to enable disable the SpeedTouch DNS server DNS H
9. the SpeedTouch CD Browser e Contact your Network Administrator or your Service Provider e Visit the SpeedTouch support pages at http www speedtouch com All system software packages for the SpeedTouch are digitally signed and encrypted Packages that may have come corrupted or been altered in any way will not be accepted by the SpeedTouch This way the SpeedTouch M or its service can never be corrupted or lost Depending on the operating system your computer is running you can upgrade your SpeedTouch M via e The SpeedTouch Upgrade Wizard Microsoft Windows or Mac OS X See 4 2 1 Upgrade via the SpeedTouch Upgrade Wizard on page 45 for more information e The SpeedTouch BootP client all Operating Systems See 4 2 2 Manual System Software Management via BOOTP Server on page 50 for more information Before you start with upgrading the SpeedTouch M always make sure e _ To inform all people relying on the Speed Touch M services that service may be down for some short period That the new system software file is stored on your local disk or another storage device S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 4 2 1 Introduction Starting the speedlouch Upgrade wizard On MS Windows Operating Systems E DOC CTC 2003 204 0011 v2 0 4 Support Upgrade via the SpeedTouch M Upgrade Wizard The procedure described in this section are valid only in c
10. the update of the Speed Touch configuration and reconfigured your PC following window will appear SpeedTouch Setup Wizard Completing the SpeedTouch Setup Wizard ___ You have successfully completed the SoeedT ouch Setun e Remark To enable access from other computers on the network to your SpeedT ouch you must perform one of the following tasks 1 Re run this Wizard on every computer Choose Configure my LAN configuration when asked 2 Enable the automatic IP address configuration on every computer To close the Wizard click Finish Click Finish to close the wizard Note In some cases the SpeedTouch Setup wizard may ask you to restart your computer SpeedTouch Setup Wizard p You must restart your computer in order to continue the configuration of your 4 SpeedTouch and or your computer Do you want to restart your computer now Additional configuration Some additional configuration may be needed MS Windows IP configuration Most Service profiles will configure the PC s Ethernet interface to comply with the service s requirements To make sure that all PCs are configured as expected e g DHCP or fixed IP addresses 1 Re run the SpeedTouch Setup wizard on every PC 2 Select Change the LAN configuration 3 Follow the instructions Note For fixed IP configurations or other advanced settings please follow the instructions provided by your ISP or network administrator
11. to factory defaults as described in 4 3 Resetting the SpeedTouch on page 52 Troubleshooting table Following table may help you determine the nature of the problem and provides some plausible solutions Problem Solution SpeedTouch does not work Make sure that the SpeedTouch is plugged none of the LEDs light up into an power socket outlet Make sure that you are using the correct power supply for your SpeedTouch M device Make sure the power button on the Speed Touch M is pushed in LAN LED does not light up Make sure that the Ethernet cable is securely Link integrity Activity LED of connected to the 10 100Base T port Ethernet port does not light up Make sure that you are using the correct cable type for your Ethernet eguipment No Line synchronization achieved Check whether the central splitter or dedi DSL LED off or flashing cated filters are installed correctly and that the correct line is patched to your Speed Touch M line port Make sure that ADSL service is enabled on the telephone line the SpeedTouch is connected to In case of ADSL POTS ADSL PSTN services at your premises ONLY use a SpeedTouch ADSL POTS variant In case of ADSL ISDN services at your local premises ONLY use a SpeedTouch ADSL ISDN variant Bad regular telephone service Check whether a central splitter or dedi cated filters are installed properly E DOC CTC 20031 204 0011 v2 0 S D e e d t O U C h
12. 01 0 100 and 8 48 To continue click Next If more than one device is found a list of available devices will be provided If this is the case select your SpeedTouch device SpeedTouch 350 or Speed Touch M360 and click Next Note If the wizard does not find any Speed Touch on the network an error window appears In this case check that e _ The SpeedTouch is turned on and fully initialized Your PC is correctly connected to the SpeedTouch Your PC has a valid IP address i e any IP address but 0 0 0 0 No dedicated firewall device or router is placed between your PC and the SpeedTouch M No personal firewall software is running on your PC e TCP IP is correctly installed on your PC To repeat the search for your SpeedTouch M click Back and proceed with step 6 of this procedure Click Next to start the configuration procedure described below S D e eC q t O U C h E DOC CTC 20031204 0011 v2 0 4 Support Proceed as follows Configuration of the SpeedTouch and PC E DOC CTC 20031204 0011 v2 0 As soon as the SpeedTouch Setup wizard has detected your SpeedTouch device you can proceed with the configuration procedure Note If the SpeedTouch M has been configured before It may be protected by a system password You must provide user name and system password before you can view the device details or continue with the configuration You will be asked to choose between
13. 5 4 Support 4 1 1 Microsoft Windows SpeedTouch M Configuration Setup Microsoft Windows _ One of the following Windows operating systems must already be installed on your PC s Windows 98 Windows 98SE Windows ME e Windows NT4 0 SP6 Ethernet only Windows 2000 Windows XP You may need the Windows installation CD ROM during installation speedtouch FN E DOC CTC 20031204 0011 v2 0 3 The SpeedTouch M CD Browser appears SpeedTouch CD Browser Rapid access for all SpeedTouch 350 SpeedTouch 360 speed touch Residential ADSL Modems Setup my SpeedTouch f Configuration f Diagnostics amp Maintenance Documentation and Help Click Setup my SpeedTouch to start the SpeedTouch Setup wizard The Welcome to the SpeedTouch Setup Wizard window appears m SpeedTouch Setup Wizard a Welcome to the SpeedTouch This Wizard helps you configure your SpeedT ouch DSL router To continue click Next lt O0D0 Speedtouch ALCATEL Built for excellence THOMSON i Zach Click Next The Software License Agreement window appears SpeedTouch Setup Wizard Software License Agreement for SpeedT ouch Setup Wizard Press the Page Down key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT CAREFULLY READ ALL OF THE TERMS AND CONDITIONS OF THIS SOFTWARE LICENSE AGREEMENT BEFORE YOU USE THE SOFTWARE THIS SOFTWARE LICENSE AGREEMENT TH
14. Ds A set of LEDs is provided to overview the SpeedTouch status eee L USB if present USB link activity LED est MAN Note The USB LED is available on the SpeedTouch 360 i product only 6 S D eC eC d t O U C h E DOC CTC 20031204 0011 v2 0 SpeedTouch Installation LED functionality The functionality of the LEDs is described in the table below Indicator Description Green Flashing Pending DSL line synchronization DSL line synchronized Internet Off No WAN connection due to either no DSL line synchronization no Bridged Ethernet interface Green Solid WAWN Internet IP connected no activity upstream nor downstream Flashing WAN Internet IP connected traffic is passing upstream and or down stream TN speedtouch SpeedTouch Installation Back panel layout Depending on the product you purchased your SpeedTouch is equipped with e A single 10 100Base T Ethernet port A B OR ETHERNET RESET ON OFF D E F A single ears T TU po and a USB port ta L e ETHERNET RESET ON OFF psi DSL line port marked grey D Recessed Reset button I0 100Base T Ethernet port CL button marked yellow Ethernet port LED _ The yellow marked Ethernet port on the rear panel has one LED to indicate the functionality connection integrity activity Depending on the SpeedTouch product you are using a second LED may be provided to indicate the 10 100Base T se
15. IS AGREEMENT IS A LEGALLY BINDING AGREEMENT BETWEEN THE PURCHASER OF THE SOFTWARE THE PURCHASER AND THOMSON THOMSON L BY USING INSTALLING OR CLICKING THE ACCEPTANCE BUTTON OF THE SOFTWARE AS UPDATED BY THOMSON FROM TIME TO TIME THE SOFTWARE THE PURCHASER IS Do you accept all terms of the preceding License Agreement If you choose No the setup will close To run the SpeedT ouch Setup Wizard you must accept this agreement THOMSON i You must accept before continuing Click Yes to accept 4 Support Note If you have accepted this License Agreement in a previous configura tion setup this window will not be shown anymore speedtouch 37 4 Support 6 9 The Setup wizard will search for the Speed Touch M on the network The following window shows the detection progress SpeedTouch Setup Wizard SpeedT ouch Detection The Wizard is searching for your SpeedT ouch on the network This detection process may take several seconds Searching for device s LLITTTHTTTTHT The Setup wizard should find your SpeedTouch device on the local network This is indicated by the following window SpeedTouch Setup Wizard Detected Device The wizard detected Abe fnlleygien Snes nun 2 oo The following device has been found Name Speed ouch 360 Serial Number 0403DTOOD IP Address 10 0 0 138 Version 4 2 7 6 0 Configuration Factory Defaults Bridging on 0 35 8 35 1 1
16. Operating Systems MS Windows 98 98SE e MS Windows Millennium e MS Windows 2000 MS Windows XP You may need the Windows installation CD ROM during installation Note The installation procedures might be slightly different depending on the MS Windows OS you are using For Windows 98 98SE ME Pentium processor 166 MHz or compatible 32 megabytes MB of memory For Windows 2000 XP Pentium ll processor or compatible 64 MB of memory e 30 MB of free disk space Make sure to remove any SpeedTouch USB driver installation that may reside on your PC before you install the USB drivers from the SpeedTouch Setup CD ROM deliv ered with your SpeedTouch 360 i product Make sure both your PC and SpeedTouch are turned on and operational The installation is Plug and Play meaning that installation will require almost no effort Proceed as follows 1 Insert the USB cable provided into the SpeedTouch USB port marked with the USB logo gt e 2 _ The other end of the USB cable fits in one of the USB port s of your PC In most cases your PC s USB port is marked with the same USB symbol Note You can also connect your PC to the SpeedTouch via a USB hub S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 E DOC CTC 20031204 0011 v2 0 SpeedTouch Installation Windows will automatically recognize the THOMSON USB Remote NDIS device i Found Mew Hardware Thomson USE Remote
17. Touch to an existing 10 or I 00Base T Ethernet network or a single computer with installed Ethernet card Note In the SpeedTouch M package a yellow full wired straight through RJ45 RJ45 Ethernet cable is included to connect a single computer to your Speed Touch You will need an external Ethernet hub or switch and the appropriate Ethernet cables to connect multiple computers Use the Ethernet cable provided to wire your computer s Ethernet port to the Speed Touch M s Ethernet port If needed you can use the yellow Ethernet cable included to wire any Ethernet port of the Ethernet hub or switch to the SpeedTouch s Ethernet port Note If an external hub or switch is used for Ethernet networking please follow the installation instructions supplied with the hub or switch for connections and Ethernet cabling The SpeedTouch LED indicators allow you to check your Ethernet See 1 1 Getting Acquainted with your SpeedTouch on page 6 for more information speedtouch am SpeedT ouch M Installation 1 3 2 Note Supported Operating Systems System requirements Prerequisites Installing the Speed Touch USB connection USB Connection Setup for Microsoft Windows This section is only applicable for the SpeedTouch M360 i product when connecting a PC running an MS Windows OS through the device s USB port Installing and using the SpeedTouch USB connection is supported for following Microsoft
18. UUL speedtouch ALCATEL Built for excellence As soon as Easy Setup completed the update of the SpeedTouch configuration following window will appear E SpeedTouch 350 0000004 Microsoftdntemmet Exploren Je Completing the SpeedTouch kS Setup Wizard S 1 i Hd ed LC on iddu dL dear Oar PCa RT be A Wizard 7 dal x a speedtouch od a Fay F a ALCA i A Bailtforexcellence 7 gt To close the Wizard click Finish Click Finish to close the wizard Note Due to the reconfiguration the SpeedTouch s IP configuration may have been changed If this is the case the last window will not be shown lf so refer to the Service Provider s instructions for more infor mation on the new IP configuration of the SpeedTouch Some additional configuration may be needed Computer IP configuration The Service profile will configure the PC s Ethernet interface to comply with the service s requirements Note For other advanced settings please follow the instructions provided by your Service Provider or network administrator Speedtouch a 4 Support packages and security 4 2 Introduction system software updates system software system software upgrades Preliminary steps opeedTouch M System Software Upgrade This chapter describes how to upgrade the SpeedTouch system software For checking the availability of new system software version packages Click the link available on
19. a the embedded wizard System Password Set a system password The following table lists all advanced topic links ADVANCED topic menu The Save All link on the menu allows you to save the SpeedTouch settings You should use this link whenever you have made definitive changes to the SpeedTouch configu ration The Help link in the topics menu header allows you to browse the SpeedTouch online Help For more information on a specific topic you can click the context related Help links located at the Topic s web pages S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 3 1 System Information E DOC CTC 20031204 0011 v2 0 3 SpeedTouch Web Interface Basic Topics Menu Links Click this link to display the System Information page This page is also the Speed Touch M home page The System Information page consists of four sections Click the Diagnostics tab to view the results of the System Self Test LAN connec tivity and DSL synchronization test Diagnostics Service Info Configuration System Test Result ws DSL Click the Service Info tab to view the current physical status of the ADSL line Diagnostics Service Info configuration System D5L Line Status Enabled Bandwidth Up Down Ebit sec 192 3360 The DSL Statistics allow you to view e Line Status this shows whether the DSL link is synchronized Enabled or not Initializing Bandwidth Up Down the maximum availabl
20. account name and password when anyone connects to the Internet from this computer Make this the default Internet connection Tum on Internet Connection Firewall for this connection S D eC eC d t O U C h E DOC CTC 20031204 0011 v2 0 2 SpeedTouch Internet Connectivity 10 At the end of the configuration the following window appears New Connection Wizard Completing the New Connection Wizard You have successfully completed the steps needed to create the following connection MylSP Make this the default connection This connection is firewalled Share with all users of this computer Use the same user name amp password for everyone The connection will be saved in the Network Connections folder To create the connection and close this wizard click Finish Click Finish to complete the configuration The Connect MylSP window see below appears starting a broadband Proceed as follows Internet session 1 On the Start menu point Connect To and click the name of the connection you ve created e g MylSP Note If you are using the classic Start menu click Start gt Settings gt Network and Dial up connections gt MylSP 2 _ The Connect MylSP window appears Connect MylSP User name johndoe MylSP Password To change the saved password click here Save this user name and password for the following users O Me only Anyone who uses this computer 3 If needed en
21. an work from home a field office or another location O Set up an advanced connection Connect directly to another computer using your serial parallel or infrared port or set up this computer so that other computers can connect to it Click Next to continue In the next window select Set up my connection manually New Connection Wizard Getting Ready The wizard is preparing to set up your Intemet connection How do you want to connect to the Internet O Choose from a list of Internet service providers ISPs For a dial up connection you will need your account name password and a phone number for your ISP For a broadband account you won t need a phone number O Use the CD I got from an ISP Click Next to continue speedtouch 17 SpeedTouch M Internet Connectivity 6 Inthe next window select Connect using a broadband connection that requires a user name and password New Connection Wizard Internet Connection ow do you want to connect to the Internet Connect using a dial up modem This type of connection uses a modem and a regular or ISDN phone line Connect using a broadband connection that requires a user name and ipassword i This is a high speed connection using either a DSL or cable modem Your ISP may refer to this type of connection as PPPoE Connect using a broadband connection that is always on This is a high speed connection using either a cable modem DSL or LAN connectio
22. ase You run an MS Windows Operating System or Mac OS X Your SpeedTouch and computer are properly connected e Through Ethernet or USB in case you run an MS Windows OS g Through Ethernet in case you run Mac OS X The new system software file is of the type bant f_XX42xx bin e g bant f_AA4279 bin During the upgrade procedure all configuration settings are backed up by the wizard and restored after uploading the system software Depending on your Operating System you must start the SpeedTouch Upgrade wizard as follows On MS Windows Operating Systems On Mac OS X 46 Proceed as follows 1 Insert the SpeedTouch Setup CD ROM in your PC s CD ROM drive The SpeedTouch CD Browser will start automatically Note If the Speed Touch M CD Browser window does not appear automati cally open a Run window via Start gt Run from the Start menu and enter following path D Menu exe where D is the drive letter of your CD ROM drive 2 _ The Choose Language window prompts you to select a language Select the language of your choice and click OK Note The selected language will also be used as default language in the SpeedTouch M web pages See Language on page 31 for more infor mation on how to change the web page language speedtouch 4 Support On Mac OS X 3 The SpeedTouch CD Browser menu appears SpeedTouch CD Browser Rapid access for all SpeedTouch 350 SpeedTouch 360 Speed touch Re
23. ck the DHCP Server tab to access the DHCP server pages b The Server Config tab allows you to enable disable the SpeedTouch Auto DHCP server DHCP Server DHCP Client Server Contig Server Leases Address Pools Status DHCP server stopped Properties CYH HU EC YT YU HE Apply Help By default as shown above the SpeedTouch M DHCP server will be disabled S D e eC d tO U C h E DOC CTC 20031204 0011 v2 0 E DOC CTC 20031204 0011 v2 0 3 SpeedTouch M Web Interface If required you are able to select e DHCP server Enables the SpeedTouch DHCP server If it was not running it will be started immediately Auto DHCP The SpeedTouch will not start as DHCP server immediately but will first probe the network for a possible concurrent DHCP server for some period of time set by Client timeout in seconds As soon as another DHCP server is found the SpeedTouch will behave as DHCP client i e a DHCP client will be created on its Ethernet interface and the SpeedTouch M DHCP server will not be started If no concurrent DHCP server is found the Speed Touch M DHCP server is started No DHCP Disable SpeedTouch DHCP configuration If the Speed Touch DHCP server was running it will be stopped immediately Existing SpeedTouch DHCP client entries are deleted Note Always click Apply after changing the DHCP server configuration In case the SpeedTouch DHCP server is running
24. ding License Agreement If you choose No the setup will close To run the SpeedT ouch Upgrade Wizard you must accept this agreement You must accept before continuing Click Yes to accept Note If you have accepted this License Agreement in a previous configura tion setup this window will not be shown anymore 3 The Setup wizard will search for the Speed Touch on the network The following window shows the detection progress SpeedTouch Upgrade Wizard SpeedTouch Detection The Wizard is searching for your SpeedT ouch on the network This detection process may take several seconds Searching for device s mm Cancel E DOC CTC 20031204 0011 v2 0 S D O O d t O Uu C n 47 4 Support 4 The Setup wizard should find your SpeedTouch device on the local network This is indicated by the following window SpeedTouch Upgrade Wizard Detected device The Wizard detected the following SpeedTouch device The following device was found Name SpeedTouch 360 Serial Number 0403DTODD IP Address 10 0 0 138 Version 42740 Board BANT F Info Bridging on 0 35 8 35 1 101 0 100 and 8 48 Factory Defaults To continue click Next If more than one device is found a list of available devices will be provided If this is the case select your SpeedTouch device SpeedTouch 350 or Speed Touch M360 and click Next Note If the wizard does not find any SpeedTouch on the network an error window app
25. e bandwidth of the DSL link in both up and downstream direction b Uptime The duration of the current Enabled Line Status Click the Configuration tab to view the service configuration currently active on the SpeedTouch In most cases this will be the factory defaults configuration Diagnostics Service Info Configuration System Item Description wm mo WWWH ll Click the System tab to view some important device and system software informa tion of your SpeedTouch Diagnostics Service Info configuration System Item Descnpton Product Name SpeedTouch 350 Physical Address 00 30 D0 4E F 67 Note Most device information can also be found on the identification label at the bottom of the SpeedTouch M speedtouch 3 SpeedTouch M Web Interface Easy Setup system Password Click this link to start the SpeedTouch Easy Setup wizard See 4 1 2 Operating System Independent SpeedTouch Configuration Setup on page 41 for more information Click this link to display the System Password page This page allows you to configure a system password to restrict access to the Speed Touch System Password Enter your password max 16 chars Password Retype your password Apply Help It is highly recommended to configure a system password to protect the Speed Touch M Make sure however not to use an obvious password such as your name date of birth etc Enter User
26. e device The embedded Easy Setup wizard will appear automatically SpeedTouch 350 0000004 Microsoft Internet Explorer E 2 Mie 5 lt EA af 0000 speedtouch ALCATEL Built for excellence Welcome to the SpeedTouch a Setup Wizard j y Click Next Note If Easy Setup doesn t start automatically go to Basic gt Easy Setup The following window invites you to select the appropriate Virtual Channel for the Bridged Ethernet Service SpeedTouch 350 0000004 Microsoft Internet Explorer E 7 Bridged Ethernet Packet Service Specify the details of the Bridged Ethernet Packet Service All information should be provided by your ISP PIACI PIACI from the list Subseguent screens will guide you through the configuration setup of the Speed Touch Follow the instructions and enter the required information whenever needed The reguested information will depend on the selected Service and should be provided by your Service Provider Click Next whenever reguested S D e d t O U C h E DOC CTC 20031204 0011 v2 0 Additional configuration E DOC CTC 20031204 0011 v2 0 5 6 4 Support Easy Setup will update the Speed Touch M configuration according to the Service profile You can follow the configuration progress in following window SpeedTouch 350 50000004 Microsoftdnternet Explorenr Configuring your SpeedTouch e i Please wait T
27. ears In this case check that e The SpeedTouch is turned on and fully initialized e Your PC is correctly connected to the SpeedTouch Your PC has a valid IP address i e any IP address but 0 0 0 0 No dedicated firewall device or router is placed between your PC and the SpeedTouch M No personal firewall software is running on your PC TCP IP is correctly installed on your PC 5 _ To repeat the search for your SpeedTouch click Back and proceed with step 3 of this procedure 6 Click Next 7 _ The following window shows the system software version currently active on the SpeedTouch M as well as one or more system software versions available on the CD ROM SpeedTouch Upgrade Wizard Software Image Specify which system software you want to transfer to the SpeedTouch Device SpeedTouch 360 0403DTO0D BANT F 4 2 7 4 0 Select the system software and continue File Board Version Config Date bantf_AA4276bin BANT F 4 2 7 6 0 12 0 28 01 2004 Select the appropriate system software version and click Next to continue Note If the Service Provider has included a separate disk with dedicated upgrade system software click Have Disk to navigate to the location of the appropriate file Note In case of a system software downgrade you must specifically acknowl edge your decision before being able to proceed aa S D o d t O U C h E DOC CTC 20031204 0011 v2 0 4 Support 8 _ The followin
28. elected language will also be used as default language in the SpeedTouch web pages See Language on page 31 for more infor mation on how to change the web page language See Upgrade procedure on page 47 to continue S D e d tO U C h E DOC CTC 20031204 0011 v2 0 4 Support Upgrade procedure Proceed a follows 1 The Welcome to the SpeedTouch Upgrade Wizard window appears SpeedTouch Upgrade Wizard Welcome to the SpeedTouch Upgrade Wizard This wizard will guide you through the software upgrade of the SpeedT ouch To continue click Next JL AO speedtouch ALCATEL Built for excellence j Cancel Click Next 2 _ The SpeedTouch Software License Agreement window appears SpeedTouch Upgrade Wizard Software License Agreement for SpeedT ouch Press the Page Down key to see the rest of the agreement SOFTWARE LICENSE AGREEMENT CAREFULLY READ ALL OF THE TERMS AND CONDITIONS OF THIS SOFTWARE LICENSE AGREEMENT BEFORE YOU USE THE SOFTWARE THIS SOFTWARE LICENSE AGREEMENT THIS AGREEMENT IS A LEGALLY BINDING AGREEMENT BETWEEN THE PURCHASER DF THE SOFTWARE THE PURCHASER AND THOMSON MULTIMEDIA THOMSON BY USING INSTALLING OR CLICKING THE ACCEPTANCE BUTTON OF THE SOFTWARE AS UPDATED BY THOMSON FROM TIME TO TIME THE SOFTWARE THE PURCHASER IS ACCEPTING TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT aec ae Wb A OLL AL LUS Do you accept all terms of the prece
29. ent Ethernet connectivity only See 2 1 2 Using the Mac OS X PPPoE Dial in Client on page 21 for more infor mation 0r A broadband PPPoE dial in client provided by your Service Provider to connect to the Internet Note Required for PPPoE session connectivity in case of MS Windows 98 SE MS Windows ME MS Windows 2000 and Mac OS 8 6 9 x S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 2 1 1 Configuring a broadband connection E DOC CTC 2003 204 0011 v2 0 2 SpeedTouch Internet Connectivity Using an MS Windows XP BroadBand Connection Proceed as follows 1 2 On the Start menu click Settings gt Control Panel The Control Panel window appears Go to Network and Internet Connections gt Network Connections In the Network Tasks menu click Create a new connection The New Connection Wizard appears New Connection Wizard Welcome to the New Connection Wizard This wizard helps you Connect to the Internet Connect to a private network such as your workplace network Set up a home or small office network To continue click Next Cancel Click Next to continue In the next window select Connect to the Internet New Connection Wizard Network Connection Type What do you want to do Connect to the Internet so you can browse the Web and read email O Connect to the network at my workplace Connect to a business network using dial up or YPN so you c
30. erface The SpeedTouch M comes with integrated configuration web pages It allows you to configure your SpeedTouch simply by using a web browser from any local computer attached to the SpeedTouch M Before you can access the SpeedTouch web pages you must make sure that The SpeedTouch M and your computer share the same IP subnet 10 0 0 0 24 By default the SpeedTouch has a local IP address 10 0 0 138 To be able to access the web pages your computer needs to be configured for an IP address in the same subnet e g 10 0 0 1 Your web browser is not using a proxy server and the SpeedTouch M IP address is not submitted to a proxy server To configure your computer with an IP address please consult the Operating System s Help For more information on how to disable your web browser s proxying please consult the web browser s Help To access the SpeedTouch web pages 1 2 Start the web browser on your computer Browse to the SpeedTouch M web pages at its IP address at 10 0 0 138 Note 10 0 0 138 is the SpeedTouch default IP address in the very most cases lf not please contact your Service Provider for more informa tion Ifa system password has been set an authentication window will be displayed You must enter the user name and system password before access will be granted As a result the System Information page appears A SpeedTouch 350 0000004 Microsoft Internet Explorer File Edit View Favo
31. erface if used to avoid communication errors during the system software upgrade You will need the Speed Touch M Medium Access Control MAC address of your SpeedTouch device To retrieve this address see System Information on page 25 Make sure a valid SpeedTouch system software image file is available on your local disk Speedtouch FN Procedure E DOC CTC 20031204 0011 v2 0 4 Support To upgrade restore the SpeedTouch system software 1 In a preliminary step make sure that your SpeedTouch is powered off and that a BOOTP server is readily installed on the computer from which you intend to per form the system software upgrade Configure the BOOTP server to use the SpeedTouch M system software image file in its reply to BOOTP requests from the Speed Touch M you want to upgrade To identify the BOOTP requests from the Speed Touch you will need to specify its MAC address and define an IP range for basic communication between the BOOTP server and the SpeedTouch Use a pencil to press and hold the recessed reset button D on the Speed Touch M rear panel ETHERNET RESET ON OFF 15VAC 10 While holding the reset button D push in the power button E to switch on the SpeedTouch You will notice that the power LED is solid red Keep holding the reset button for at least six seconds until the power LED turns solid green Release the reset button as soon as the power LED turned so
32. ers Public telephone lines carry voltages that can cause electric shock Only install splitter filters yourself if these are qualified for that purpose Other splitter filters may only be installed by quali fied service personnel The grey DSL port on the SpeedTouch is marked DSL Use the grey DSL cable provided to wire the SpeedTouch DSL port to your tele phone wall outlet or distributed filter Always check first whether the power supply adapter provided is suitable for the local power specifications Contact your Service Provider in case of any doubt The power inlet on the SpeedTouch is marked Plug the adapter s coaxial jack into the Speed Touch s power inlet and plug the power supply into a power socket outlet Once all previous steps are completed you can turn on the SpeedTouch with the power button located on the SpeedTouch rear panel Push in the button to switch on the SpeedTouch Push to release the button to switch off the SpeedTouch Depending on the SpeedTouch variant you have various solutions are available to connect your computer s to the device Proceed with 1 3 SpeedTouch M Local Network Setup on page 10 speedtouch G SpeedTouch Installation 1 3 Introduction Ethernet connectivity USB connectivity opeedTouch M Local Network Setup Depending on the SpeedTouch variant you have various solutions are available to connect your computer s t
33. g window allows you to overview your selection SpeedTouch Upgrade Wizard Start Upgrade Review settings before upgrading the software of your Speed Touch The Wizard has enough information to upgrade the firmware of your SpeedTouch If you want to review or change settings go back If you are satisfied with the settings continue to start the upgrade Settings Device Name SpeedTouch 360 BANT F 0403DT00D 4 2 7 4 0 Configuration 1 2 0 4 2 7 6 0 AA Configuration 1 2 0 THOMSON Click Next to continue 9 The SpeedTouch Upgrade wizard will upgrade your SpeedTouch with the selected system software You can follow the upgrade progress in following win dow You can follow the upgrade progress in following window SpeedTouch Upgrade Wizard Software Upgrade Please wait while the Wizard completes the following actions SpeedT ouch upgrade progress this may take some minutes v The device is being detected v backup of your current configuration is being made The device is starting upgrade mode The new system software is being transferred The new system software is being installed on the device You current configuration is being restored Task Total THOMSON 10 As soon as the SpeedTouch Upgrade wizard completed the upgrade of the SpeedTouch following window will appear SpeedTouch Upgrade Wizard Completing the SpeedTouch Upgrade Wizard You have successf
34. id and Password maximum l6 characters of your choice and re enter your password in the appropriate field Click Apply to apply the System password and Save all to save your changes to persistent memory Note As long as no system password is supplied a warning is displayed on the SpeedTouch web pages S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 3 SpeedTouch M Web Interface 3 2 Advanced Topics Menu Links Diagnostics Click this link to display the Diagnostics page This page consists of three expandable sections Expand the System section to view some important system information O BS Product Name SpeedTouch 350 wendor Name THOMSON Software Version 4 2 7 4 Serial Humber 0000004 CLI Version 1 2 0 Bootloader Version 1 0 0 ASIC Version 7b Board Name BANT F Expand the Lan section to view the LAN configuration MET Ethernet Interface name eth Physical address 00 90 d0 12 34 56 C Physical Interface 1 Mode forwarding Auto Negotiation Yes Type 100BaseTFD kButes Tx Rx 600 10862 Frames T R 2413 36782 Discarded frames 0 Expand subsequently the Wan and DSL sections to view the current DSL state and connection information O ESEN Dl DSL Flavour ADSL Reserved Bandwidth kbit s up down 192 f 3360 Properties Output Power dBm upfdawn 14 11 Attenuation dB up down 15 14 Noise Margin dB upfdawn 29 7 25 0 Statistics Lo
35. identification and the SpeedTouch board type System Software Description Wersion Board type BANT F Check for the latest SpeedTouch software upgrades Note See 4 2 SpeedTouch System Software Upgrade on page 44 for upgrade instructions Click this link to view the Language page This page allows you to select the SpeedTouch web page language Language Selection Language Poruqu s By default the only available language is English Another language can be made available on the SpeedTouch web pages by running the SpeedTouch Setup wizard using the CD Browser At the start of the setup procedure select the desired language When the setup proce dure is finished this language will have been enabled on your SpeedTouch and the language will be available on the SpeedTouch web pages next to English speedtouch Es 3 SpeedTouch M Web Interface 32 S D o eC d t O U C h E DOC CTC 20031204 0011 v2 0 4 Support 4 Support In this chapter This chapter contains the following topics SpeedTouch Configuration Setup 34 Resetting the SpeedTouch 52 Troubleshooting 53 SpeedTouch System Software Upgrade E DOC CTC 20031204 0011 v2 0 S D d t O U C h 33 4 Support 4 1 Internet connectivity 9peedTouch M Internet configuration What you need from your ISP Speed louch Configuration Setup In most cases no additional configuration of
36. ion 10 Asa result your USB connection is installed and ready for use speedtouch SpeedTouch Installation Verifying USB The SpeedTouch 360 USB connection is represented as a local network interface You connectivity Connecting another computer Connecting to the Internet can easily check this interface by opening the Network Connections window from Windows s Control Panel Network Connections File Edit View Favorites Tools Advanced Help P P Search Folders C 5 e Network Connections Enabled Network Tasks a Local Area Connection E Create a new connection ry Enabled L A Thomson USB Remote NDIS D See Also i Network Troubleshooter Other Places Control Panel My Network Places CO My Documents P My Computer Details Network Connections System Folder Optionally you can connect another computer using the SpeedTouch 360 Ethernet port In most cases no additional configuration of your SpeedTouch is required You can immediately connect your computer to the Internet see 2 SpeedTouch Internet Connectivity on page 15 S D e d t O U C h E DOC CTC 20031204 0011 v2 0 Introduction Access methods speedTouch Internet configuration Your Internet connection E DOC CTC 2003 204 0011 v2 0 2 SpeedTouch Internet Connectivity opeedTouch M Internet Connectivity This chapter provides information on how to access the Internet
37. lection Indicator Description Name LED Status 10 100Base T ym ee ee OBase T Ethernet connection aloes I00Base T Ethernet connection Activity CY Ethernet link up Flashing Data is flowing from to this port Speedtouch FN 1 2 speedTouch variants ADSL service Connect the DSL line Connect the power supply Turn on the speedTouch Connecting your computer s E DOC CTC 20031204 0011 v2 0 SpeedTouch Installation setting up your SpeedTouch M Two ADSL variants of the SpeedTouch exist The ADSL POTS variant connecting to an analog Plain Old Telephone Service POTS line The ADSL ISDN variant connecting to a digital Integrated Services Digital Network ISDN line You can easily identify your variant by checking the identification label located on the bottom of your SpeedTouch Use only the SpeedTouch variant which is appropriate for the DSL service provided to your premises Check with your Service Provider to determine whether your Speed Touch is adapted to ADSL service requirements The appropriate DSL service must be available at your premises ADSL service must be enabled on your telephone line As both telephone and ADSL service are simultaneously available from the same copper pair you will need a central splitter or distributed filters for decoupling ADSL and telephone signals Always contact your Service Provider when installing splitters filt
38. lid green This indi cates that the Speed Touch M entered BOOTP mode and is sending BOOTP reguests The BOOTP server will reply to the BOOTP reguests and will perform the required operations to send the system software to the SpeedTouch After checking whether the received system software is valid for the device the SpeedTouch will start in normal operational mode to complete the upgrade Optionally you can upload the backup configuration as described in System on page 30 speedtouch Gr 4 Support 4 3 Resetting the SpeedTouch M Reset to default Proceed as follows configuration 1 Make sure the SpeedTouch is powered on Power LED is solid green 2 Usea pencil to press the recessed reset button D on the SpeedTouch rear panel for at least six seconds until all the LEDs on the front panel turn off D ETHERNET RESET ON OFF 15VAC 3 As soon as all the LEDs on the front panel go off release the reset button This indicates that the SpeedTouch is restarting in its default configuration Note Make sure to release the reset button as soon as all the LEDs have gone off to prevent that the SpeedTouch enters BootP mode The SpeedTouch will come online again with default settings 52 S D eC eC d t O U C h E DOC CTC 20031204 0011 v2 0 4 Support 4 4 Troubleshooting Configuration problems In case your SpeedTouch is unreachable due to misconfiguration you might consider a hardware reset
39. n lt is always active and doesn t reguire you to sign in Click Next to continue 7 Inthe next window give a name to the connection you are creating e g MylSP New Connection Wizard Connection Name What is the name of the service that provides your Internet connection Type the name of your ISP in the following box ISP Name MylSF The name you type here will be the name of the connection you are creating 8 Inthe next window select whether the connection is available to any user or only to yourself New Connection Wizard Connection Availability You can make the new connection available to any user or only to yourself 4 connection that is created for your use only is saved in your user account and is not available unless you are logged on Create this connection for O My use only Note If you want to share this connection with other users you must select Anyone s use 9 In the next window fill in the Internet account information This information should be provided by your service provider New Connection Wizard Internet Account Information You will need an account name and password to sign in to your Internet account Type an ISP account name and password then write down this information and store it in a safe place If you have forgotten an existing account name or password contact your ISP User name johndoe MylSP Password s Confirm password s Use this
40. net Virtual Channel VC VPI VCI 8 48 ETHoA LLC snap Bridged Ethernet e Automatic Permanent Virtual Channel PVC configuration if supported by the Telephone Operator Service Provider Note Bridged Ethernet is also referred to as IEEE802 1b Transparent Bridging In case your Service Provider instructs you to use an Internet service other than the ones listed above i e another Virtual Channel needs to be applied for Bridged Ethernet please see 4 1 SpeedTouch Configuration Setup on page 34 Regardless of whether a direct access or a dial in access method is used to make your connection once the connection is established opening your web browser is enough to access the World Wide Web WWW or Internet Note In case of direct access the remote organization might ask for a user name and password on an Internet welcome page speedtouch as 2 SpeedTouch Internet Connectivity 2 1 Introduction BroadBand dial in clients Connect to the Internet via a Host PPPoE Dial in Client This section explains how you can connect to the Internet using a Broadband PPPoE dial in application The PPP over Ethernet connection scenario provides PPP like dial in behavior over the virtual Ethernet segment To connect to the Internet you can use An MS Windows XP broadband dial in client See 2 1 1 Using an MS Windows XP BroadBand Connection on page 17 for more information e A Mac OS X broadband dial in cli
41. o the device e The SpeedTouch M350 i supports Ethernet connectivity only The SpeedTouch 360 i supports both Ethernet connectivity and USB connec tivity simultaneously Ethernet connectivity is Operating System independent It can even be used for simulta neously connecting multiple computers running various Operating Systems See 1 3 1 Ethernet Connection Setup on page for more information The SpeedTouch M360 i USB port allows you to connect one computer to the Speed Touch M via its USB port This scenario may be useful in case your computer is not eguipped with an Ethernet port USB connectivity is supported for following Operating Systems Microsoft Windows OSs MS Windows 98 98SE MS Windows Millennium e MS Windows 2000 MS Windows XP Before being able to connect to the SpeedTouch through the USB connection you must first install USB drivers Proceed with 1 3 2 USB Connection Setup for Microsoft Windows on page 12 S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 1 3 1 Note Local network Standard wiring procedure Ethernet link check E DOC CTC 2003 204 0011 v2 0 SpeedTouch Installation Ethernet Connection Setup This section is applicable for both the Speed Touch 350 i and the SpeedTouch 360 i products The SpeedTouch s yellow marked 10 100Base T autosensing MDI MDI X Ethernet port on the rear panel allows you to connect the Speed
42. opeedlouch M 350 360 ADSL Modems setup and User s Guide A4 2 7 sy THOMSON Speedtouch opeed louch 390 360 H4 c speedtouch speedtouch Contents 1 3 1 3 2 2 2 1 1 2 1 2 3 1 3 2 E DOC CTC 2003 204 0011 v2 0 SpeedTouch Installation xcscssszasccscssssesesssceascecsscecsevesceatenednsncsssnvece 5 Getting Acquainted with your SpeedTouch ou essssssscesssscscscecssssseessscscssesesesesceeesscscees 6 Setting up your SpeedTouch Abi cu cae sete GYF tees ce yT OLD EN eet 9 Speed Touch Local Network Setup cccccscccsccsserceteescpectersem street anuieatausedennmduauiny IO Ethernet Connection 0c Diss RR _ 04N EE EE a USB Connection Setup for Microsoft WindOoWsS s sesssssessssssseessseseseseseseseseeesesseseseseseseses 2 SpeedTouch Internet Connectivity I5 Connect to the Internet via a Host PPPoE Dial in Client ssesessesessesessesesseseeseseesesesses l6 Using an MS Windows XP BroadBand Connection s sesssessesssesesesesesesssessesossseseseseseseseses 7 Using the Mac OS X PPPoE Dial in Client eceseesscecceceseeccscscescesesceeesceesceessceeescees 2l SpeedTouch Web Interface s ssesesessesesresessssesessesessosesesssses 23 Basic Topics Menu MMM Kc GR sete att GY GY UN cle oneness tees 25 Advanced Topics Menu Links essseseseesscscsscessscesecsscesessscsssscesescssessceesacsseesscesescsceosaees 27
43. ostname Table DNS Server Configuration Domain name lan v Activate server E II Note The use of DNS subdomains is supported e g dsl office lan system Click this link to display the Configuration page 2 Back up the current SpeedTouch configuration restore the SpeedTouch default configuration or upload a backup configuration file Contiguration Item Description Region Service Hame Bridging on 0 35 8 35 1 101 0 100 and 2 48 Service Description ee defaults Last Configured a a configuration file to Restore default To backup the current configuration click Backup and follow the instructions To restore the SpeedTouch defaults click Restore default and follow the instructions to confirm the reset 30 S D eC eC d to Uu C h E DOC CTC 20031204 0011 v2 0 Language E DOC CTC 20031204 0011 v2 0 3 SpeedTouch M Web Interface e _ To upload and apply a SpeedTouch backup configuration file 1 Click Browse to locate the backup file on your local disk you intend to restore Select the file and click OK 2 _ Click Upload to upload and temporarily apply the backup configuration 3 Once uploaded the SpeedTouch asks you to confirm that you want the SpeedTouch to effectively apply the uploaded configuration Click Accept to save the new configuration Note Once confirmed the previous configuration is irrevocably lost View the current system software version
44. reconfiguring your Speed Touch or changing your Local Area Network configuration Select Reconfigure the SpeedTouch and click Next The following window invites you to select the appropriate service for your Inter net connectivity bawd ppt LIII pA YE _ I uj Select region Provider and Service as specified by your Service Provider and click Next to continue Note If the Service Provider has included a separate disk with a dedicated service profile click Have Disk to navigate to the location of the appro priate Service template file Subseguent screens will guide you through the configuration setup of both the SpeedTouch and your PC Follow the instructions and enter the required infor mation whenever needed The reguested information will depend on the selected Service profile and should be provided by your Service Provider Click Next whenever reguested The SpeedTouch Setup wizard will update the SpeedTouch configuration and your PC s configuration according the Service profile You can follow the configu ration progress in following window SpeedTouch Setup Wizard Progress Please wait while the Wizard completes the following actions SpeedT ouch configuration progress v Updating SpeedTouch configuration v Searching for reconfigured device gt Updating your computer s IP configuration mum speedtouch 39 4 Support 5 As soon as the SpeedTouch Setup wizard completed
45. rites Tools Help ay O Address http j 10 0 0 138 index htm np a2aeps ree no s U SB Sle ateg elu er dn we nno ebo aw weud nf cu eile eg Du THOMSON i speedtouch Basic System Information Easy Setup System Passwor d Advanced System Information Diagnostics Service Info Configuration System fost Statistics Line Status Enabled Bandwidth Up Down Kbit sec 192 f 3360 Uptime 00 05 52 THOMSON 2003 All rights reserve d speedtouch 3 SpeedTouch M Web Interface Topic menu and links Save all Help On the left of each of the SpeedTouch web pages a topics menu is provided This menu navigates you via links through all configurational aspects of the SpeedTouch For your convenience the links are sorted in two drop down topics menus Basic and Advanced The links in the Basic topic menu lead you to pages for basic SpeedTouch configuration and maintenance The Advanced topic menu contains the links which allow advanced configuration of the SpeedTouch These pages need only to be accessed for some specific operations when instructed by the Service Provider The following table lists all Basic topic links BASIC topic menu System Information The SpeedTouch Start Page View the device s system status and service profile View the current ADSL line status Easy Setup Configure the Speed Touch M vi
46. sidential ADSL Modems Setup my SpeedTouch Configuration Diagnostics amp Maintenance Documentation and Help View CD contents Click Diagnostics amp Maintenance 4 The following window appears SpeedTouch CD Browser Rapid access for all SpeedTouch 350 SpeedTouch 360 speedtouch Residential ADSL Modems Diagnostics amp Maintenance Check for new System Software Upgrade my SpeedTouch Click Upgrade My SpeedTouch to start the SpeedTouch M Upgrade wizard See Upgrade procedure on page 47 to continue Proceed as follows 1 Insert the SpeedTouch Setup CD ROM in your PC s CD ROM drive 2 Open the CD ROM and browse to the osx folder 3 Inthe osx folder double click upgradeST pkg to install the SpeedTouch Upgrade application Note The installation wizard may prompt you for authentification If this is the case click to enter your credentials Note If your computer runs Mac OS X v10 3 your computer may prompt you to run a program to determine if the installer package can be installed If this the case click Continue 4 After installation go to the Applications gt Speedtouch folder on the system startup disk usually the location where you installed the SpeedTouch Upgrade applica tion and double click SetupST to start the SpeedTouch Upgrade wizard 5 The Choose Language window prompts you to select a language Select the language of your choice and click OK Note The s
47. ss of signal local remote O 0 Loss of power local remote O O Loss of framing local remote O 0 Errored Seconds local remote O 0 Loss of link remote 0 E DOC CTC 20031204 0011 v2 0 S D d t O Uu C h 27 3 SpeedTouch M Web Interface system Log IP Addresses DHCP Click this link to view the System Log page This page allows you to view the activity on the SpeedTouch since power on Logged Messages System Up Time 02 02 17 since power on View Mode All logged messages Stop AutoRefresh Help System Up Time Message Contents 02 01 57 LOGIN User Thommy logged in on HTTP from 10 0 0 1 02 01 57 LOGIN User Thommy logged in on HTTP from 0 0 0 0 01 39 53 LOGIN User Thommy logged in on HTTP from 10 0 0 1 View All View Important only View Critical only Click this link to display the IP Addresses page This page allows you to view the SpeedTouch local IP address configuration IP address table Intf Address Netmask Type Translation Click New to create a new entry New Help If needed you are able to assign one or more additional IP addresses to the Speed Touch Ethernet interface identified as eth0 e g for purposes of multi homing You can also delete superfluous IP addresses However be aware that you cannot delete the SpeedTouch IP address which you are currently using Click this link to display the Dynamic Host Configuration Protocol DHCP page Cli
48. ter user name and password for your user account at the Service Provider A Click Connect 5 As soon as the connection is established the connection message box and dial up window are minimized into a DUN icon in the notification area i MyISP is now connected Speed 100 0 Mbps B Ol 1927 Gof O wednesday a aljiojos You can open your web browser and surf the Internet E DOC CTC 2003 1204 0011 v2 0 S D O d t O U C h 2 SpeedTouch Internet Connectivity Terminating a Proceed as follows broadband Internet A On the Start menu point Connect To and click the name of the connection you ve created e g MylSP Note If you are using the classic Start menu go to Start gt Settings gt Network and Dial up connections gt MylSP 2 _ The MylSP Status window appears MyISP Status General Details Connection Status Connected Duration 00 00 32 Speed 100 0 Mbps Activity Sent o Received Bytes 7 405 Compression 0 0 Errors 0 m 3 Click Disconnect The connection is released As a result no Internet connectivity exists anymore 20 S D o eC d t O U C h E DOC CTC 20031204 0011 v2 0 2 SpeedTouch Internet Connectivity 2 1 2 Using the Mac OS X PPPoE Dial in Client Configuring a Proceed as follows broadband connection 1 On the Apple menu click System Preferences 2 _ The System Preferences window appears Click the Network icon 3 The Network window appears
49. ual Channel Identifier VCI for the Virtual Channel VC to use For example VPI VCI 9 99 e The ATM encapsulation method to use for encapsulating un encapsulating Ethernet frames over ATM This will either be LLC SNAP e VC MUX Optionally a user account with an Internet Service Provider ISP for Internet access For this user account it will provide you with e A user name logon ID A password Other information may be required depending on the ISP s specific requirements S D e eC d t O U C h E DOC CTC 20031204 0011 v2 0 4 Support Configuration of the Depending on your computer s Operating System OS the configuration of your speedlouch Internet connectivity can be done automatically or manually If your computer runs e A Microsoft Windows OS The SpeedTouch M Setup wizard included on the SpeedTouch Setup CD ROM will automatically guide you through the configuration of both the SpeedTouch and your PC for setting up the appropriate configuration Proceed with 4 1 1 Microsoft Windows SpeedTouch Configuration Setup on page 36 e Another OS e g Mac OS Unix Linux The SpeedTouch Embedded Easy Setup wizard accessible from the Speed Touch web pages will automatically guide you through the configuration of the SpeedTouch Proceed with 4 1 2 Operating System Independent SpeedTouch Configuration Setup on page 41 E DOC CTC 20031204 0011 v2 0 S D e e d t O U C h 3
50. ully completed the upgrade of your Speed Buch _ Your SpeedTouch Name SpeedTouch 360 Serial 0403DT00D 4 2 7 6 0 Factory defaults Bridging on 0 35 8 35 1 101 0 100 and 8 48 To Close the Wizard click Finish THOMSON ini Cancel Click Finish to close the wizard E DOC CTC 20031204 0011 v2 0 S D O d t O U C h 4 Support 4 2 2 Manual System Software Management via BOOTP Server Speedlouch system The SpeedTouch system software is based on BOOTP a standard mechanism used software management for booting diskless stations The SpeedTouch is able to slip in BOOTP mode allowing a BOOTP server to manage the SpeedTouch file system and submit upgrade files to it Important note Itis recommended only to use the procedure described below in case you are familiar with the use of a BOOTP server and the mechanisms on which BOOTP is based Upgrading the system software via the procedure described below will reset the Speed Touch to its factory default settings Therefore prior to performing an upgrade of the system software it is recommended to back up the SpeedTouch configuration Before you start You need a third party BOOTP server installed on the computer from which you want to perform the SpeedTouch system software upgrade Make sure that the SpeedTouch is connected to your computer via its Ethernet port In case of a SpeedTouch with USB connectivity please disconnect the USB int
51. via your Speed Touch M Once the SpeedTouch has been installed and the computers prepared as outlined in I SpeedTouch M Installation on page 5 you are ready to connect to the Internet Depending on your Service Provider s Internet Service reguirements you may have Direct access As soon as the initial installation of the Speed Touch M and preparation of your computer has been done continuous and immediate Internet WAN access is available via the SpeedTouch M Dial in access Internet WAN access must be explicitly established e g by dialing into a Broadband Remote Access Server BRAS via a dial in application on your computer See 2 1 Connect to the Internet via a Host PPPoE Dial in Client on page 16 for more information The method used depends on the Service Provider s reguirements Your SpeedTouch has been prepared for providing the appropriate Internet services out of the box meaning that in the very most cases no specific configuration of the device needs to be done By default following Internet services are readily available e Virtual Channel VC VPI VCI 0 35 ETHoA LLC snap Bridged Ethernet e Virtual Channel VC VPI VCl 8 35 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPIVCI 1I 101 ETHoA LLC snap Bridged Ethernet e Virtual Channel VC VPI VCI 1 32 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPIVCI 0 100 ETHoA LLC snap Bridged Ether
52. your SpeedTouch is required You can immediately connect your computer to the Internet as described in 2 SpeedTouch Internet Connectivity on page 15 Your SpeedTouch has been prepared for providing the appropriate Internet services out of the box meaning that in the very most cases no specific configuration of the device needs to be done By default following Internet services are readily available Virtual Channel VC VPI VCI 0 35 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPI VClI 8 35 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPI VCI 1 101 ETHoA LLC snap Bridged Ethernet e Virtual Channel VC VPI VCI 1 32 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPI VCI 0 100 ETHoA LLC snap Bridged Ethernet Virtual Channel VC VPI VCI 8 48 ETHoA LLC snap Bridged Ethernet e Automatic Permanent Virtual Channel PVC configuration if supported by the Telephone Operator Service Provider Note Bridged Ethernet is also referred to as IEEE802 1b Transparent Bridging However in case your Service Provider instructs you to use an Internet service other than the ones listed above i e another Virtual Channel needs to be applied for Bridged Ethernet the SpeedTouch offers the SpeedTouch Setup wizard allowing you to create a customized Internet service In case reconfiguration is needed you must have The Virtual Path Identifier VPI and Virt

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