RCA 2-9866 Answering Machine User Manual
Contents
1. sage and then picking up the phone when you know who it is REMOTE ACCESS You can access your answerer from any touch tone phone by entering the 3 digit security code after you hear the outgoing announcement The default security code is 123 but you can change it Be aware that remote functions do not work with rotary or push button pulse dialing phones You can cut out the wallet size remote cards at right so you know the touch tone commands when you re picking up messages from another location To access your answerer 1 Call your telephone number 2 After you hear the beep that follows the outgoing announcement enter your 3 digit security code You can bypass the outgoing announcement by pressing any number key while the announcement is playing Note To disable remote access set the security code to 000 Note The unit answers on the 10th ring when it is turned off or the memory is full To access the answerer enter the 3 digit security code after the beep If memory is full play messages and erase some of them to restore memory If the answerer is off press 6 to turn it on GENERAL PRODUCT CARE To keep your answerer working and looking good follow these guidelines e Avoid putting it near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose to direct sunlight or moisture e Avoid dropping answerer and or other rough treatment e Clean with a2. Set time and day information SERVICE FCC requires this product to be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service call Consumer Information 1 800 448 0329 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store FCC REGISTRATION INFORMATION Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68 FCC Rules and Regulations 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may conne
3. SHIFT button for DAY HOUR MIN CODE settings REVIEW MEMO button SKIP ON OFF button HOUR button in set mode MINUTE button in set mode Messages light PLAY STOP button CODE button in set mode MeEssaGEs LIGHT The light on the PLAY STOP button is the messages light It lets you know when you have new messages and whether your answerer is on or off Messages light is on Answerer is on and there are no messages Messages light is flashing Number of flashes indicates number of messages Messages light is off Answerer is off but you might still have messages Messages light is flashing rapidly Outgoing announcement is invalid memory is full time hasn t been set or power was interrupted and a working 9 volt battery wasn t installed for power backup PLAYING MESSAGES The messages light on the PLAY STOP button flashes when a message has been left on the answerer When the answerer has recorded multiple messages the messages light flashes once for each message pauses and then repeats e To play messages press and release PLAY STOP e To stop playback press and release PLAY STOP again e To restart the message that is playing press and release REVIEW e To go back to the beginning of a previous message repeatedly press and release REVIEW until you reach the message you want to hear e To skip to the beginning of the next message press and release SKIP e To erase a message while it is playing press and releas
4. does not apply Contact your dealer for warranty information Digital Answerer Play messages t layback F Stop Pega Peya 3 Dial phone number of the Repeat current message answerer during message playback Press any key to bypass Play previous message 7 during message playback your outgoing announce Skip to next message 9 ment during message playback Erase message ol during message playback Record announcement press 8 again when finished Leave a memo 7 5 Hang up press 7 again when finished Play announcement Enter 3 digit security code after the beep Enter touch tone command Turn off answerer Turn on answerer Move through voice menu faster LI LI LI Write 3 digit security code in boxes Contestador digital Reproducir el mensaje Detener la reproduccion durante la reproducci n Repetir el mensaje en curso durante la reproducci n Reproducir el mensaje anterior durante la reproducci n Saltar al mensaje siguiente durante la reproducci n Borrar mensajes durante la reproducci n Grabar su mensaje Reproducir su mensaje Dejar un aviso Apagar el contestador Encender el contestador Desplazarse por el menu rapidamente ele fe IN IS ee e fo N ee e Disque el numero de tel fono del contestador Oprima cualquier tecla para evitar de escuchar el mensaje grabado Teclee los 3 d gitos de su c digo de seguridad despu s de es
5. performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in __ accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference e Reorient or relocate and increase the separation between the telecommunications eq
6. record an outgoing announcement callers hear a default announcement that says Please leave message after tone When recording the announcement you should be about 6 inches from the unit Eliminate as much background noise as possible 1 Prepare your announcement Sample Announcement Hi this is use your name here I can t answer the phone right now so please leave your name number and a brief message after the tone and I ll get back to you Thanks 2 Hold down the ANNOUNCE button Record after the tone 3 Release ANNOUNCE button when you finish the announcement To review the outgoing announcement press and quickly release ANNOUNCE button To return to the answerer s default announcement after you ve recorded an outgoing announcement press the ANNOUNCE button and release it when you hear the tone ADJUSTING THE VOLUME Use the volume control on the side of the answerer to adjust the volume up or down SETTING THE TIME Press and hold the TIME SET button and then e To set the day press and hold DAY until the answerer announces the correct day e To set the hour press and hold HOUR until the answerer announces the correct hour e To set the minute press MINUTE until the answerer announces the correct minute When you press and hold MINUTE time advances in 5 minute increments when you press and release MINUTE time advances in 1 minute increments To check the time day setting press and release the TIME
7. Digital Answerer User s Guide We bring good things to life BEFORE YOU BEGIN Parts CHECKLIST Make sure your package includes the following items o PLAY STOP REVIEW SKIP o00G00 ANNOUNCE MEMO Power adapter Answerer MODULAR JACK REQUIREMENTS You need an RJ11 type modular jack which is the most common type of phone jack and might look like the one pictured here If you don t have a modular jack call your local phone company to find out how to get one installed Note Illustrations contained within this User s Guide are for representation only Your unit may differ slightly A DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW ALERTING YOU OF 2 IMPORTANT TO QUALIFIED SERVICEJINSTRUCTIONS WARNING To PREVENT FIRE OR ELECTRICAL SHOCK HAZARD PERSONNEL ACCOMPANYING DO NOT EXPOSE THIS PRODUCT Maid Acad ee ee TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT IN THOMSON CONSUMER ELECTRONICS Models 2 9866 P O Box 1976 Indianapolis IN 46206 20801800 Rev 1 E S 1997 Thomson Consumer Electronics Inc 97 20 Trademark s Registered Printed in China Marca s Registrada s BATTERY BACKUP In the event of a power loss the 9 volt battery Battery compartment door not included enables the answerer to retain messages stored in memory To install the battery 1 Remove the battery compa
8. SET button the answerer announces the day hour and minute SETTING THE SECURITY CODE To pick up your messages from another location called remote access you must enter a 3 digit security code The default code is 123 but you can change it e To change the code Press and hold the TIME SET button while you press and hold the CODE button Release TIME SET and CODE buttons after you hear the code you want to use e To check the code Press and hold the TIME SET button while you press and release the CODE button SETTING THE RING SELECT SWITCH The RING SELECT switch is on the back of the unit Set your digital answerer to answer calls after 2 rings 4 rings or choose TS toll saver Toll saver means you can call your machine from another phone to check messages If your machine doesn t pick up after the second ring you can hang up and avoid the toll charge SETTING THE INCOMING MESSAGE LENGTH Use the selector on the back of the unit to limit the time a caller has to leave a message by choosing 1 MIN or 2 MIN Set the selector to MAX if you want to give callers the maximum amount of time to leave a message The time allowed for MAX varies depending on how much digital memory time has been used for your announcement and other messages stored in the answerer s memory ANSWERER OPERATION ERASE button BATTERY LOW indicator light VOLUME control ANNOUNCE button DAY button in set mode TIME SET button
9. ct to your line as determined by the REN you should contact your local telephone company Notes e This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or
10. cuchar el sonido agudo Oprima una tecla para elegir la instrucci n Cuelgue LJ LI Escriba los 3 d gitos de su c digo de seguridad en los recuadros Cut out these remote access cards so that you can take them with you to help you use the remote features
11. e the ERASE button The answerer beeps to confirm the message has been erased ERASING ALL MESSAGES When the answerer isn t playing or recording messages press and hold ERASE until you hear a beep You can retrieve messages erased this way by pressing PLAY STOP but only if the answerer hasn t recorded new messages after you erased the messages Memory FULL When the memory is full the messages light flashes rapidly and the unit answers after 10 rings When calling your machine from another phone called Remote Access enter the 3 digit security code after you hear the beep and play your messages In order for your machine to record new messages you must erase some of the messages You can erase messages remotely by pressing 0 while a message is playing TURNING THE ANSWERER ON AND OFF When you set up your answerer the unit turns on automatically and the messages light on the PLAY STOP button lights To turn the answerer off press the ON OFF button When the answerer is off it answers calls after 10 rings but doesn t play the outgoing announcement The answerer doesn t take messages when it is off LEAVING A MEMO Press and hold the MEMO button Leave your message after the beep Release the MEMO button when you re finished talking SCREENING CALLS AUTO DISCONNECT FEATURE Since your answerer automatically stops recording when an extension phone is picked up you can screen incoming calls by listening as the caller leaves a mes
12. package evidence of purchase date such as the bill of sale Also print your name and address and a description of the defect Send standard UPS or its equivalent to Thomson Consumer Electronics Inc Product Exchange Center 32 Spur Drive El Paso Texas 79906 e Pay any charges billed to you by the Exchange Center for service not covered by the warranty e Insure your shipment in case of loss or damage Thomson accepts no liability in case of damage or loss e Anew or refurbished unit will be shipped to you prepaid freight What your warranty does not cover e Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls For additional information ask your dealer e Installation and set up service adjustments e Batteries e Damage from misuse or neglect e Products which have been modified or incorporated into other products e Products purchased or serviced outside the USA e Acts of God such as but not limited to lightning damage Product Registration e Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage How state law relates to this warranty e This warranty gives you specific legal rights and you may have other rights which vary from state to state If you purchased your product outside the USA e This warranty
13. rtment cover on the bottom of the unit by removing the screw with a Phillips screwdriver 2 Connect a fresh 9 volt alkaline battery and place it inside the battery compartment 3 Replace the battery compartment cover and replace phillips head screw Note The BATTERY LOW indicator flashes when you need to change the battery or if you haven t installed the battery When you are replacing the 9 volt battery disconnect the telephone cord before you install the battery INSTALLATION 1 Plug the telephone line cord into a modular wall jack 2 Connect the telephone line cord from your telephone into the jack on the back of the answerer marked FROM TELEPHONE You don t have to connect your telephone in order for the answerer to record incoming messages 3 Connect the small end of the power adapter into the POWER 9V AC jack on the back of the answerer Plug the other end into an AC power outlet 4 Wait for answerer tone that tells you the unit has warmed up approximately 40 seconds before you proceed with setup Note Only use the Thomson 5 2418 adapter that was packed with this unit Using other adapters may damage the unit SETUP RECORDING THE OUTGOING ANNOUNCEMENT Before using your new answerer you should record an outgoing announcement the announcement callers hear when your answering system answers a Call If you don t
14. soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship it at a later date TROUBLESHOOTING TIPS Problem Explanation Solution e Make sure answerer is turned on e Memory is full erase some messages e Check AC power and phone line connections Doesn t answer or answers on 10th ring Incoming messages are incomplete e Was an extension phone picked up e The caller left a message that is longer than the message length you set on the back of the answerer Try setting message length to MAX e Memory is full e You accidentally pressed PLAY STOP when you were playing the messages Won t respond to remote commands e Must use touch tone phone e Must enter correct security code e Did unit hang up If you take no action for a period of time it automatically hangs up Answerer doesn t work e Unplug power cord from the back of the unit and plug it back in to reset the answerer Can t hear messages e Adjust volume control on side of unit BATTERY LOW indicator Install a new 9 volt alkaline battery is flashing Can t restart message e You must play message for at least 5 seconds before pressing REVIEW button Messages light flashes rapidly e Memory is full Erase messages e Time is not set Set time and day information e Power has been interrupted without 9 volt battery backup
15. uipment and receiving antenna e Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected e Consult the dealer or an experienced radio TV technician for help If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM LIMITED WARRANTY What your warranty covers e Any defect in materials or workmanship For how long after your purchase e One year The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do e Provide you with a new or at our option a refurbished unit e The exchange unit is under warranty for the remainder of the original product s warranty period How to make a warranty claim e Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials e Include in the
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