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Raritan Computer ACTIVE KVM CLIENT Whiteboard Accessories User Manual

1. Portuguese System Settings Control Center Note The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment zie Raritan 2 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Client Launch Settings Configuring client launch settings allows you to define the screen settings for a KVM session Note LX devices support this feature in MPC LX does not support client launch setting in VKC and AKC gt To configure client launch settings 1 Click Tools Options The Options dialog appears 2 Click on the Client Launch Settings tab a To configure the target window settings Select Standard sized to target Resolution to open the window using the target s current resolution If the target resolution is greater than the client resolution the target window covers as much screen area as possible and scroll bars are added if needed Select Full Screen to open the target window in full screen mode To configure the monitor on which the target viewer is launched Select Monitor Client Was Launched from if you want the target viewer to be launched using the same display as the application that is being used on the client for example a web browser or applet Use Select From Detected Monitors to select from a list of monitors that are currently detected by the application Ifa previously selected monitor is no longer detected Currently Selected Monito
2. POUSE tad tees 197 Number of Supported Audio Virtual Media and Smartcard Connections 198 Audio Playback and Capture Issues siisii aneian danasin aaea nakay 198 Audio in a Linux Envitoriment 2 roca dece desee usa edad aanrada aiaa adea 199 zie Raritan i Contents vi Audio in a Mac EnvIrOntmierib niii ru tap rau akin sa Ta deemed sanded avsaeed dubiiecase iaeeddaunets 199 Audio in a Windows Environment ener nenne 199 USB Ports and PEOfIes ituri den cune etre earn eer erui aae enata au Du vu Ra 200 Help for Choosing USB Phones 3 orco ober retenta de ente mese conce etta dr nude gu 200 Changing a USB Profile when Using a Smart Card Reader ssessssuss 202 Virtual Media 3 oh een tatnen nare rn ire eate n ER ar are dre ra Ye en re te v e desea 202 Virtual Media Not Refreshed After Files Added ssssssssseeene 202 Virtual Media via VKC and AKC in a Windows Environment sssesessse 203 Accessing Virtual Media on a Windows 2000 Server Using a D2CIM VUSB 204 Disconnecting Mac and Linux Virtual Media USB Drives sssssssssss 204 Target BIOS Boot Time with Virtual Media 204 Virtual Media Connection Failures Using High Speed for Virtual Media Connections 204 GUM eieae iea er EE 205 Windows 3 Button Mouse on Linux Targets ssssseeseeseeeeee
3. Raritan Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Connect to the target from the Port Access page AN Once connected click the Audio icon in the toolbar The Connect Audio Device dialog appears A list of available audio device connected to the remote client PC is displayed Note If there are no available audio devices connected to the remote client PC the Audio icon is grayed out Check Connect Playback Device if you are connecting to a playback device Select the device that you wish to connect from the drop down list Select the audio format for the playback device from the Format drop down Note Select the format that you wish to use based on the available network bandwidth Formats with lower sampling rates consume less bandwidth and may tolerate more network congestion Check Connect Recording Device if you are connecting a recording device Select the device that you wish to connect from the drop down list Select the audio format for the recording device from the Format drop down Click OK If the audio connection is established a confirmation message appears Click OK If the connection was not established an error message appears 35 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Once an audio connection is established that Audio menu is changed to Disconnect Audio Note to ensure proper operation attach audio devices
4. 3 Click Save A message is displayed confirming the successful backup 4 Click OK Sis Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 144 Note Backups are always complete system backups Hestores can be complete or partial depending on your selection gt To restore 1 Choose Tools gt Restore Configuration The Restore Device Configuration dialog appears LIC 00 Look in a My Documents v Al eaj 9 fp Kx 2 0 0 2 5265 rfp Kx 2 0 0 2 5324 rfp u B00T 18 22 rfp O rfp Kx 2 0 0 2 5274 rfp Kx 2 0 0 2 5333 rfp 8 rfp Kx 2 0 0 2 5279 rfp Kx 2 0 0 2 5343 rfp O rfp kx 2 0 0 2 5282 p Kx 2 0 0 2 5351 rfp L igfp YY kx 2 0 0 2 5288 rfp mpcosis rfp 4 rfp Kx 2 0 0 2 5310 rfp Test rfp J gt File name MPCO315 rfp Files of type RFP Files rfp v Open Cancel Navigate to the appropriate directory and select the backup file Click Open The Restore Packages dialog appears Select the type of restore you want to run a Full Restore A complete restore of the entire system generally used for traditional backup and restore purposes b Protected Restore Everything is restored except device specific information such as serial number MAC Address IP Address name port names etc With this option you can setup one Dominion device and copy the configuration to multiple Dominion devices c Custom Restore The followi
5. Customizing the Navigator Use specific tools in the toolbar to customize some Navigator attributes Icon a Action Description Display Hide Select Navigator in the View menu to Navigator toggle between displaying and hiding the Navigator Refresh Navigator Updates the device status information displayed in the Navigator Browse When enabled Show Discovered Discovered Devices displays devices that are not Devices profiled but have been found on the network This option can also be enabled by choosing View gt Show gt Discovered Devices Note The Browse Discovered Devices 63 64 Chapter 3 Multi Platform Client and Raritan Remote Client Icon Action Description option is the only method of connecting to a Raritan device configured to use a DHCP IP adaress MPC Navigator Tabs MPC tabs at the base of its Navigator pane These tabs allow you to change how you display devices Click the View By Name tab to sort the list alohabetically by name click the View By IP tab to sort the list numerically by IP address or click on the View by Host Name tab to sort the list alphabetically by display name i i f View By Host Unknown 192 168 50 12 Connected Unknown 192 168 50 12 Login complete A n a pt d These tabs are available only in the MPC interface Raritan 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Navigator Display
6. E Serial Port 6 Serial 15 Serial Port 7 Serial 16 Serial Port 8 Serial up idle na nin fs Ah Ar Ice Ahh tc sah mat fe 2 Click the name of the serial port you want to access for the RSC Note A security pop up screen appears only if you used https to connect to the RSC 3 If you re using Dominion DSX Click Yes A Warning Security pop up screen appears Click Yes to access the Raritan Serial Console from the Port page Note If you click Always you will not receive the security page for future access The Raritan Serial Console window appears If you re using Dominion KSX or KX Click Connect to start connecting to the target port for RSC and the Raritan Serial Console window appears The Raritan Serial Console window appears 174 Raritan Chapter 5 Raritan Serial Console Note Download the standalone Raritan Serial Console from the Raritan website www raritan com on the Support page gt To open RSC from the Windows desktop 1 Double click the shortcut or use the Start menu to open the standalone RSC The Raritan Serial Console Login connection properties window appears 2 Enter the device s IP address account information and the desired target port 3 Click Start RSC opens with a connection to the port Note If you experience unrecognized characters or blurry pages in the RSC window due to localization support try changing the font to C
7. Raritan Chapter 3 Multi Platform Client and Raritan Remote Client You are redirected to an HTTPS 128 bit secure web page so you can open RRC Raritan Remote Client Microsoft Internet Explorer http 192 168 50 173 ZE Raritan Raritan Remote Client 1 21 2003 16 56 34 358 Raritan Remote Client loading 2 Depending on your browser and its security configuration you may see any or all of the following dialogs asking you to confirm you want to access and open an externally provided application Click Yes to accept these prompts Security Alert 59 sis Raritan 60 Chapter 3 Multi Platform Client and Raritan Remote Client Internet Explorer Q Internet Explorer Removing RRC from the Browser Cache To remove RRC from your browser cache for any reason follow the standard procedure for your web browser software gt To remove cached files in Internet Explorer v6 0 If you have used RRC recently exit all instances of Internet Explorer and restart Internet Explorer On the Internet Explorer Tools menu choose Internet Options When the Internet Options dialog appears click on the General Settings tab and then click Delete Files Click on the Settings tab and then click View Objects Internet Explorer displays a list of cached objects Select any entries named TeleControl Class Raritan Console or Power Board and delete them Raritan Chapter
8. p N 4 1 kvm Port C C t E Admin NET Jetwo cs a ne k ping Diagnostic 1 t Y ts 1 1 tart I DES se Kx2 232 Network CEROUTE Print the route packe unknown new test E Re unknown N Type HELP lt commandName gt il y unknown Sydney_Remot to exit t di View By Name View By IP View By Host Name Invalid user name or password Attempting to connect to device at 192 168 59 248 DominionK 192 168 59 Connecting DominionKX 192 168 59 248 Connected DominionKX 192 168 Login complete Attempting to connect to device at 192 168 50 12 _KIM 0050 192 168 50 Connected ee ee N ambas d Sis Raritan Chapter 4 ZE Raritan Virtual Media In This Chapter OVEIVIOW siias aininn ME Meat initiate eeadeens 158 Using Virtual Media 1 doti cedet asi rre Dead Page I PEE RES 163 Connecting to Virtual Media ssesseseeeenneenn 165 Disconnecting Virtual M dia iecit eite eee ctae resina kac 168 157 Chapter 4 Virtual Media Overview Virtual media extends KVM capabilities by enabling KVM target servers to remotely access media from a client PC and network file servers The supports virtual media access of hard drives and remotely mounted images Virtual media sessions are secured using 256 bit AES or RC4 encryption With this feature media mounted on a client PC and network file servers is essentially mounted virtually by the tar
9. 2 Choose Emulator Send Break A Send Break Ack Acknowledgement pop up appears 3 Click OK 183 Chapter 5 Raritan Serial Console Connected Users The Connected Users command allows you to view a list of other users who are currently connected on the same port 1 Choose Emulator Connected Users a Connected Users page is displayed Eg Connected Users Serial Port 1 9 fx User Name Write Access admin 2 Acheck mark appears in the Write access column after the name of the user who has Write access to the console 3 Click Close to close the Connected Users window Exit 1 Choose Emulator Exit to close the Raritan Serial Console The Exit Confirmation page appears 2 Click Yes me Raritan Chapter 5 Raritan Serial Console Edit Use the Copy Paste and Select All text commands to relocate and or re use important text Raritan Serial Console Serial Port 7 15 Emulator Edit Tools Chat Help 1 Copy mE Paste gt 168 61 52 5000 15 please wait Select A11 BE Write Access Code Set UTF 8 Logging off v To copy and paste all text Choose Edit gt Select All Choose Edit gt Copy Click once to make that location active Choose Edit Paste gr m c mM oL Users 1 Position the cursor at the location where you want to paste the text 185 Chapter 5 Raritan Serial Console Note The copy paste limit of text in Raritan Serial Console is 9999 l
10. Click Tools gt Restore User Configuration Note Use these commands to easily transfer user and group information from one device to another Log Files Activity Log for Generation 1 Devices 1 2 To download a detailed activity log for review or troubleshooting Select the device in the Navigator On the Tools menu choose Save Activity Log 145 Chapter 3 Multi Platform Client and Raritan Remote Client Diagnostic Log excluding KX II gt To download a detailed diagnostic log for reporting or analysis 1 Select the device in the Navigator 2 Onthe Tools menu choose Save Diagnostic Log Broadcast Port By default all Raritan devices send data through Port 5000 This network traffic includes the autodiscovery broadcast In the case of conflicts or to deal with firewall issues you may want to use a different broadcast port MPC Broadcast Port gt To change the autodiscovery port from the default broadcast port of 5000 1 Select the device in the Navigator Choose Tools gt Options The Options dialog appears On the Advanced tab type the new port number in the Discovery Port field 4 Click OK Note If you want the application to autodiscover Raritan devices on the new broadcast port you entered in the Options dialog you must configure all Raritan devices to use the new port number RRC Broadcast Port gt To change the autodiscovery port from the default broadcast port of 50
11. Raritan LM LUN Copyright O 2011 Raritan Inc KVM Serial Clients OM E October 2011 255 62 5223 00 01 This document contains proprietary information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without express prior written consent of Raritan Inc Copyright 2011 Raritan Inc All third party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential environment may cause harmful interference VCCI Information Japan CORES HRLBRESERRS AERA BRS VCCI ORE CBSO PFAZAAWRRHRECT CORBt RE CHEATS CBR BEES SMCOTCEPHVETF COMPICMSEAAPBOICHREBT SBLIBKENSCEPHVETF Raritan is not responsible for damage to this product resulting from accident disaster misuse abuse non Raritan modification of the product or other events outside of Raritan
12. Select the macros to be imported by checking their corresponding checkbox or using the Select All or Deselect All options Click OK to begin the import a Ifa duplicate macro is found the Import Macros dialog appears Do one of the following Click Yes to replace the existing macro with the imported version Click Yes to All to replace the currently selected and any other duplicate macros that are found Click No to keep the original macro and proceed to the next macro Click No to All keep the original macro and proceed to the next macro Any other duplicates that are found are skipped as well a Click Cancel to stop the import Alternatively click Rename to rename the macro and import it f Rename is selected the Rename Macro dialog appears Enter a new name for the macro in the field and click OK The dialog closes and the process proceeds If the name that is entered is a duplicate of a macro an alert appears and you are required to enter another name for the macro b Ifduring the import process the number of allowed imported macros is exceeded a dialog appears Click OK to attempt to continue importing macros or click Cancel to stop the import process Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC The macros are then imported If a macro is imported that contains a hot key that already exists the hot key for the imported macro is discarded gt To export macros
13. As a result the Virtual KVM Client and the Multi Platform Client MPC are unable to process these keys from a Mac client s keyboard Raritan Fedora Audio zie Raritan Appendix A Informational Notes Resolving Fedora Core Focus Using the Multi Platform Client MPC occasionally there is an inability to log in to an LX KX Il or KSX II device or to access KVM target servers Windows SUSE and so forth In addition the Ctrl Alt M key combination may not bring up the Keyboard Shortcut menu This situation occurs with the following client configuration Fedora Core 6 and Firefox 1 5 or 2 0 Through testing it has been determined that installation of libXp resolves window focusing issues with Fedora Core 6 Raritan has tested with libXp 1 0 0 8 386 rpm this resolved all of the keyboard focus and popup menu problems Note libXp is also required for the SeaMonkey formerly Mozilla browser to work with the Java plug in Mouse Pointer Synchronization Fedora When connected in dual mouse mode to a target server running Fedora 7 if the target and local mouse pointers lose synchronization changing the mouse mode from or to Intelligent or Standard may improve synchronization Single mouse mode may also provide for better control gt Toresynchronize the mouse cursors e Use the Synchronize Mouse option from the Virtual KVM Client VKC and MPC Smart Card Connections to Fedora Servers If you are us
14. Connect CD ROM ISO Image The Map Virtual Media CD ISO Image dialog appears Map Virtual Media CD 1S0 Image LPmachine Select a CD DVD drive or an ISO image to mount onto the target server Local CO DVO Drive o CD ROM gt 180 Image image Path Browse C Remote Server ISO Image Hostname Image File Server Username File Server Password uu d Connect Cancel 2 For internal and external CD ROM or DVD ROM drives a Choose the Local CD DVD Drive option b Choose the drive from the Local CD DVD Drive drop down list All available internal and external CD and DVD drive names will be populated in the drop down list c Click Connect 3 For ISO images di ZE Raritan Chapter 4 Virtual Media a Choose the ISO Image option Use this option when you want to access a disk image of a CD DVD or hard drive ISO format is the only format supported b Click Browse c Navigate to the path containing the disk image you want to use and click Open The path is populated in the Image Path field d Click Connect 4 Forremote ISO images on a file server a Choose the Remote Server ISO Image option b Choose Hostname and Image from the drop down list The file servers and image paths available are those that you configured using the File Server Setup page Only items you configured using the File Server Setup page will be in the drop down list c File Server Username User name required for
15. Control Center Italian System Settings Control Center Portuguese System Settings Control Center 195 Appendix A Informational Notes 196 Note The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment When using a Hungarian keyboard from a Linux client the Latin letter U with Double Acute and the Latin letter O with Double Acute work only with JRE 1 6 There are several methods that can be used to set the keyboard language preference on Fedora Linux clients The following method must be used in order for the keys to be mapped correctly from the Virtual KVM Client and the Multi Platform Client MPC gt To set the keyboard language using System Settings 1 From the toolbar choose System Preferences Keyboard 2 Open the Layouts tab 3 Add or select the appropriate language 4 Click Close gt To set the keyboard language using the Keyboard Indicator Right click the Task Bar and choose Add to Panel 2 Inthe Add to Panel dialog right click the Keyboard Indicator and from the menu choose Open Keyboard Preferences 3 Inthe Keyboard Preferences dialog click the Layouts tab Add and remove languages as necessary Macintosh Keyboard When a Macintosh is used as the client the following keys on the Mac keyboard are not captured by the Java Runtime Environment JRE e F9 e F10 e Fil e F14 e F15 e Volume Up e Volume Down e Mute e Eject
16. Friday 8 30 a m 5 p m GMT 1 CET Phone 33 1 47 56 20 39 Germany Monday Friday 8 30 a m 5 30 p m GMT 1 CET Phone 49 20 17 47 98 0 Email rg support raritan com gt Melbourne Australia Monday Friday 9 00 a m 6 p m local time Phone 61 3 9866 6887 gt Taiwan Monday Friday 9 a m 6 p m GMT 5 Standard 4 Daylight Phone 886 2 8919 1333 Email support apac raritan com
17. LMTOFIMMAL OID ERE EOD 93 Connecting to a Remote KVM Console ener ana 96 GIOSING a Remote COnnectiOn a etna teet nte bee rete a Roa ette d tx nde ete E een uude gana 96 ShOFCUt MOT pent omen uu nde etta tuenda aaee eae extare a eta rra ires de eta E ERE Ede ERE 97 Keyboard MACKOS Ua 99 DigtalAUdiO sess geese pees sinc chess 104 VideO Propertie Sindis HR 107 Changing the Maximum Refresh Rate sessssssssssssssseseeeeen entente 110 MOUSE OPDUONS esecede sites 111 Connection and Video Properties certet rete terno etn d aie eet aen Eu desee 115 Smart Cards VKC AKC and MPO sssssssssssssseeee eene ener enne 129 Administrative UM CUO esca orones norte tapar oett exe nie tu Tene aa eae ttu et Etpa Fee e nAdA ied urbanus 131 PINOLE TOI PCS dT cc EU ete AASE EAE 131 General Options Advanced Options Client Launch Settings and Scan Settings 132 Upgrading Device Firmware sessssssseseseeeeeeeee enne enne nnne nennen nens 141 Ghanging asPassWO IG xetaseoetuecidetatecrethednetesestee tute aa annaia ia inae tern i seus 142 Restarting Ez dB ro Em 142 Backup and Restore Functions essssssssssssseeeeeeennee nennen entren nens 142 Fog c TE EE 145 Broadcast POM EE REEL EIE TED DTE D 146 Remote Power Management sssssssssssseseeseee
18. Raritan Chapter 5 Raritan Serial Console Raritan Help Help Topics include online assistance for operating the Raritan Serial Console and release information about Raritan Serial Console Help Topics gt To access help topics e Choose Help gt Help Topics A list of help topics are displayed About Raritan Serial Console The About Raritan Serial Console dialog displays the copyright and version information name and revision number of the console terminal emulation software When contacting Raritan for technical support or when performing a software upgrade you may be asked for this information gt To access About information e Choose Help gt About Raritan Serial Console An About Raritan Serial Console message appears 191 Appendix A Overview Informational Notes In This Chapter e Java Runtime Environment JRE IPV6 Support NOLES ien iiae cte aas Keyboards EE EHHE aiea gleDICEHORM ORE USB Ports and Profiles Virt al Media eite e eaa a tei Cu a beecegtiedes Following are important information notes on using Raritan devices with Raritan KVM and serial clients Java Runtime Environment JRE zie Raritan Important It is recommended that you disable Java caching and clear the Java cache Please refer to your Java documentation or the KVM and Serial Access Clients Guide for more information The
19. Raritan Contents Digita AUdiO PTT EIER 33 Supported Audio Device Formiats eodeni eei lead cient be tirn La Fe Dane d ata Lad geb 33 Audio Recommendations and Requirements ssssssssseeeeeennenes 33 Audio Bandwidth Requlremetlls ctio tact ede tera tet sr e Lr du aind 34 Gonnecting to Digital AUGIO 5 ttt tet o rete Ex knee eter ra unde ea deb x feces 34 Smart Gards VKO AKG and MB nde aiaee aeaa Eee eeu x deua 37 Supported and Unsupported Smart Card Readers sse 39 Smart Card Minimum System Requirements cccccceceeeecseeeeeeeeeeeeeeseeeeeeaeseeneesneeeess 40 PeP geom E 42 Chapter 3 Multi Platform Client and Raritan Remote Client 43 S hu M HT 43 Requirements and InstallatlOri i coo poii icd coit nectit cete aL esed a ed based kaad iad aia airaa nanai 43 MPC Requirements and Installation Instructions see 43 RRC Requirements and Installation Instructions eseeeeeee 56 Qe viereiae 61 MEWerin e 61 Set SCAM GrOUP TT 67 RID rl ET 69 Status Bais RII i ETE 73 SCKESN MOGCS 76 Connectiori Profes iss escena rre ta pde pte due onde eterna pee eter va rase estar eR uu derat 80 GOMMECTION
20. Virtual Media in a Linux Environment 162 Virtual Media in a Mac Environment 162 209 Index Virtual Media Not Refreshed After Files Added 202 Virtual Media via VKC and AKC in a Windows Environment 203 VKC and MPC Smart Card Connections to Fedora Servers 197 Ww Windows 2000 Composite USB Device Behavior for Virtual Media 205 Windows 3 Button Mouse on Linux Targets 205 id 3is Raritan Raritan gt U S Canada Latin America Monday Friday 8 a m 6 p m ET Phone 800 724 8090 or 732 764 8886 For CommandCenter NOC Press 6 then Press 1 For CommandCenter Secure Gateway Press 6 then Press 2 Fax 732 764 8887 Email for CommandCenter NOC tech ccnoc raritan com Email for all other products tech raritan com gt China Beijing Monday Friday 9 a m 6 p m local time Phone 86 10 88091890 Shanghai Monday Friday 9 a m 6 p m local time Phone 86 21 5425 2499 GuangZhou Monday Friday 9 a m 6 p m local time Phone 86 20 8755 5561 gt India Monday Friday 9 a m 6 p m local time Phone 91 124 410 7881 gt Japan Monday Friday 9 30 a m 5 30 p m local time Phone 81 3 3523 5991 Email support japan raritan com gt Europe Europe Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 31 10 2844040 Email tech europe raritan com United Kingdom Monday Friday 8 30 a m to 5 p m GMT Phone 44 0 20 7090 1390 France Monday
21. Virtual Media via VKC and AKC in a Windows Environment Windows XP operating system administrator and standard user privileges vary from those of the Windows Vista operating system and the Windows 7 operating system When enabled in Vista or Windows 7 User Access Control UAC provides the lowest level of rights and privileges a user needs for an application For example a Run as Administrator option is provided for Internet Explorer for Administrator level tasks otherwise these are not be accessible even though the user has an Administrator login Both of these features affect the types of virtual media that can be accessed by users via Virtual KVM Client VKC and Active KVM Client AKC See your Microsoft help for additional information on these features and how to use them Following is a list virtual media types users can access via VKC and AKC when running in a Windows environment The features are broken down by client and the virtual media features that are accessible to each Windows user role Windows XP If you are running VKC and AKC in a Windows XP environment users must have Administrator privileges to access any virtual media type other than CD ROM connections ISOs and ISO images Windows Vista and Windows 7 If you are running VKC and AKC in a Windows Vista or Windows 7 environment and UAC is enabled the following virtual media types can be accessed depending on the user s Windows role Client Administra
22. gt To restart a device 1 Select the device in the Navigator 2 Onthe Tools menu choose Restart Device Backup and Restore Functions In addition to using backup and restore for business continuity purposes use this feature as a time saving mechanism For instance you can quickly provide access from another Dominion device to your team by backing up the user configuration settings from the device in use and restoring those configurations to the new Dominion device us Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Backing Up and Restoring an Entire System Dominion KX II only gt To back up the entire system both user and device configuration 1 Choose Tools gt Backup All The Backup All dialog appears Save in E My Documents m al c ES 3 Buo305307 rfp 3 kx 2 0 0 1 4936 rfp D Kx 2 0 0 1 5045 rfp D Kx 2 evtlog txt 3 kx 2 0 0 1 4942 fp YY Kx 2 0 0 1 5077 rfp YY 2 JavaConsole txt k 2 0 0 1 4949 fp KX 2 0 0 1 5094 fp kx z CjJavaCensole2 txt y Kx 2 0 0 1 4990 rfp D Kx 2 0 0 2 5122 rfp Kx 2 javaConsolea txt I kx 2 0 0 1 5006 rfp D Kx 2 0 0 2 5129 rfp D Kx 2 y kx 2 0 0 0 5146 rfp Kx 2 0 0 1 5038 rfp kx 2 0 0 2 5135 p D Kx 2 a File name MPCO315 rfp Files of type RFP Files rfp v Saua Cancel D 2 Navigate to the desired directory and give the backup file a name Backup files have an extension of rfp
23. predefined keystroke Optional 5 Inthe Keys to Press drop down list select each key you would like to use to emulate the keystrokes that is used to perform the command Select the keys in the order by which they are to be pressed After each selection select Add Key As each key is selected it appears in the Macro Sequence field and a Release Key command is automatically added after each selection 6 Touse the Send Text to Target function for the macro click the Construct Macro from Text button 7 For example create a macro to close a window by selecting Left Ctrl Esc This appears in the Macro Sequence box as follows Press Left Ctrl Release Left Cirl Press Esc Release Esc 8 Review the Macro Sequence field to be sure the macro sequence is defined correctly a To remove a step in the sequence select it and click Remove b Tochange the order of steps in the sequence click the step and then click the up or down arrow buttons to reorder them as needed 9 Click OK to save the macro Click Clear to clear all field and start over When you click OK the Keyboard Macros dialog appears and lists the new keyboard macro 5E Raritan zie Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 10 Click Close to close the Keyboard Macros dialog The macro now appears on the Keyboard menu in the application Select the new macro on the menu to run it or use the keystrokes you assigned to the macr
24. 112 114 Introduction 1 Invalid MPC Username Characters 48 IPv6 Support Notes 193 J Java Runtime Environment JRE 192 K Keyboard Language Preference Fedora Linux Clients 195 Keyboard Limitations 29 135 Keyboard Macros 11 99 Keyboard Options 11 Keyboards 194 KVM and Serial Access Client Help 1 L Launching MPC from a Web Browser 55 208 Local Port Requirements 40 Log Files 145 Macintosh Keyboard 196 Managing Profiles in KX KSX and KX 101 G1 Devices 80 Managing Profiles in KX KSX and KX 101 G2 Devices 90 Modifying and Removing Keyboard Macros 15 101 Mounting CD ROM DVD ROM ISO Images 164 166 Mounting Local Drives 165 Mouse Options 22 111 134 138 141 Mouse Pointer Synchronization 23 Mouse Pointer Synchronization Fedora 197 Mouse Synchronization Options 112 Moving Between Ports on a Device 206 MPC Broadcast Port 146 MPC Connected Server s Toolbar 73 MPC Connection Properties Generation 1 Devices 116 MPC Connection Properties Generation 2 Devices 118 MPC Full Screen Mode 77 MPC Minimum System Requirements 43 MPC Navigator Tabs 64 MPC Requirements and Installation Instructions 43 MPC Scaling 79 MPC Status Bar 73 MPC Supported Operating Systems and Browsers 44 Multi Platform Client and Raritan Remote Client 43 N Navigator 61 Navigator Display and Sort Options 65 Navigator Icons 6
25. 3 Multi Platform Client and Raritan Remote Client Operation Navigator The navigator provides a tree view of every known Raritan device From this panel access all Raritan networked devices for which a connection profile exists and or all Raritan devices automatically identified on the network Note Automatic Raritan device identification uses the UDP protocol and typically identifies all Raritan devices on your subnet Network administrators rarely allow UDP broadcasts to function outside of a subnet Automatic Raritan device identification finds only those Raritan devices that are configured to use the default TCP Port 5000 or another broadcast port which is defined on the Advanced tab of the Options dialog choose Tools Options to access the Options dialog A Raritan Devices Em ENG_TR364 192 168 53 183 f D E Ewa 192 168 53 110 By Jackie 101 P52 192 168 52 94 D Jackies 192 168 52 95 Em Dominion KSX 192 168 51 184 Gat IP Reach 192 168 0 192 Gai TechSupport IPR 192 168 51 207 Fat Dominion KSX 192 168 51 202 a KSX 223 192 168 51 223 a Bi K5x440 192 168 51 157 B kx116 112 192 168 51 187 Gat DKX 192 168 51 204 a a Kx432 192 168 51 188 f STIP_TS4492 16 le EFFE y Vi Device Naming in the MPC Navigator In MPC devices are named according to the Manager Name field on the Manager s Network Configuration page Dominion devices are named acco
26. Best possible video mode Devices will perform the full Auto Sense process when switching targets or target resolutions Selecting this option calibrates the video for the best image quality Quick sense video mode Selecting this option will cause the device to use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 8 Click OK to apply the settings and close the dialog Click Apply to apply the settings without closing the dialog Settings Video Setting Noise Filter Noise Filter 2 v PLL Settings Clock i oseE Color Settings Brightness Red Brightness Green Brightness Blue Contrast Red Contrast Green Contrast Blue Horizontal Offset Vertical Offset Preview Automatic Color Calibration Video Sensing Best possible video mode O Quick sense video mode OK Cancel Apply Port Access Page Sort gt To change the display sort order and or view more ports on the same page 1 Click the column heading by which you want to sort The list of KVM target servers is sorted by that column 2 Inthe Rows per Page enter the number of ports to be displayed on the page and click Set Color Calibration
27. Files of type Raritan Keyboard Macros kbm z Cave 2 Click on the macro file and click Open to import the macro 5 ZE Raritan Chapter 3 Multi Platform Client and Raritan Remote Client a Iftoo many macros are found in the file an error message is displayed and the import terminates once OK is selected b Ifthe import fails an error dialog appears and displays a message regarding why the import failed Select OK to continue the import without importing the macros that cannot be imported The following macros contain unsupported infomation and will not be imported Bad Data 3 Select the macros to be imported by checking their corresponding checkbox or using the Select All or Unselect All options 4 Click OK to begin the import iwjAltPrintScreen Unselect All Es Select All ESSI a Ifa duplicate macro is found a dialog appears Do one of the following sis Raritan i Chapter 3 Multi Platform Client and Raritan Remote Client 154 Click Yes to replace the existing macro with the imported version Click Yes to All to replace the currently selected and any other duplicate macros that are found Click No to keep the original macro and proceed to the next macro Click No to All keep the original macro and proceed to the next macro Any other duplicates that are found are skipped as well Click Cancel to stop the import The following macro already exists Wou
28. Gray Black and White Important For most administrative tasks server monitoring reconfiguring and so forth administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth Note If you are connecting to the device via a modem Raritan recommends setting the color depth to 4 bit gray 8 Select Progressive Update to increase the usability in constrained bandwidth environments When Progressive Update is enabled the device initially sends an image of the remote desktop at lower color depths Higher color depth images are provided as the bandwidth allows Note When Color Depth is set to Auto Select Color default Progressive Update is automatic The device will enable disable Progressive Update as required disabling it for fast connections and enabling it for slow connections zie Raritan n Chapter 3 Multi Platform Client and Raritan Remote Client 9 Selecting the Internet Flow Control checkbox ensures that packets transmitted by the device are received and reconstructed by the client application in the correct order This is useful when using a device over an unpredictable public WAN particularly in international Scenarios Use the slider to select the desired level of video Smoothing 15 bit mode only The level determines how aggressively to blend page regions with small color variatio
29. II 2 1 0 and later when you mount an external drive such as a floppy drive the LED light on the drive will remain on because the device is checking the drive every 500 milliseconds to verify the drive is still mounted gt To access a drive on the client computer 1 From the Virtual KVM Client choose Virtual Media Connect Drive The Map Virtual Media Drive dialog appears Maj 9 V irt H Aediz 2 Choose the drive from the Local Drive drop down list 3 If you want Read and Write capabilities select the Read Write checkbox This option is disabled for nonremovable drives See the Conditions when Read Write is Not Available on page 163 for more information When checked you will be able to read or write to the connected USB disk 165 Chapter 4 Virtual Media WARNING Enabling Read Write access can be dangerous Simultaneous access to the same drive from more than one entity can result in data corruption If you do not require Write access leave this option unselected 4 Click Connect The media will be mounted on the target server virtually You can access the media just like any other drive Mounting CD ROM DVD ROM ISO Images This option mounts CD ROM DVD ROM and ISO images Note ISO9660 format is the standard supported by Raritan However other CD ROM extensions may also work gt To access a CD ROM DVD ROM or ISO image 1 From the Virtual KVM Client choose Virtual Media gt
30. IP address assigned to your Raritan device Type the name assigned to your Raritan device during initial setup Type the Domain Name Server DNS name in the Host Name field Use this option if you use a DNS server to resolve a DNS name to the IP address assigned to your Raritan device To use the default port settings for the HTTPS port port 443 and the Discovery port port 5000 leave their respective Use Default checkboxes selected As long as the Use Default checkboxes are selected the HTTPS Port and Discovery Port fields are not active If you would like to change the default ports to other ports deselect the respective Use Default checkbox and enter the port in the appropriate field For example to change the HTTPS port deselect its Use Default checkbox and enter the port number in the HTTPS field Add Connection Connect Description Product Dominion KX G2 m Connection Type TCP IP Connection Find Raritan device By IP Address Device Name Host Name Use Default v Use Default Dial up Connection Select Dial Up Connection from the Connection Type drop down for a direct analog modem connection to the Raritan device Type the parameters that should be used to establish a connection Enter the phone number for the dial up connection Remember to include any additional codes that should be dialed to establish a connection such as country codes ar
31. If you are accessing a device through a firewall that firewall must be configured to allow two way communication on TCP Port 5000 or the custom TCP Port to which your device has been configured e Security Key If you have configured your device to require a group security key that key must be entered into the device s connection profile Note If you are running MPC on Internet Explorer with both a Microsoft firewall and a non Microsoft firewall utility installed IE displays a message telling you that MPC is already running even if it is not in fact running To avoid this deactivate one of your firewalls or use a browser such as Firefox Connection Information gt To obtain information about your connection e Choose Connection gt Connection Info The Connection Info dialog appears 93 94 Chapter 3 Multi Platform Client and Raritan Remote Client Generation 1 Devices The following information is displayed about a current connection to Generation 1 devices Connection information Device name IP address Port Data in second Data out second FPS Connect time Horizontal resolution Vertical resolution Refresh rate Protocol version Oldest supported version Hardware version Software version Post code Network flags Security flags Options Frame grabber info KME info Serial Info Video devices count Description The name of your device The IP address of your device Th
32. LX KX II KX II 101 and KX II 101 V2 Remote Console and MPC require the Java Runtime Environment JRE to function since the Remote Console checks the Java version If the version is incorrect or outdated you will be prompted to download a compatible version Raritan recommends using JRE version 1 6 for optimum performance but the Remote Console and MPC will function with JRE version 1 6 x and later with the exception of 1 6 2 Note In order for multi language keyboards to work in the LX KX Il KX Il 101 and KX II 101 V2 Remote Console Virtual KVM Client install the multi language version of JRE 192 Appendix A Informational Notes IPv6 Support Notes Java Java 1 6 supports IPv6 for the following e Solaris 10 and later e Linux kernel 2 1 2 and later RedHat 6 1 and later Java 5 0 and above supports the IPv6 for the following e Solaris 10 and later e Linux kernel 2 1 2 and later kernel 2 4 0 and later recommended for better IPv6 support e Windows XP SP1 and Windows 2003 Windows Vista operating systems The following IPv6 configurations are not supported by Java e J2SE 1 4 does not support IPv6 on Microsoft Windows Linux e tis recommended that Linux kernel 2 4 0 or higher is used when using IPv6 e An IPv6 enabled kernel will need to be installed or the kernel will need to be rebuilt with IPv6 options enabled e Several network utilities will also need to be installed for
33. Press Esc Release Esc 8 Review the Macro Sequence field to be sure the macro sequence is defined correctly a Toremove a step in the sequence select it and click Remove b Tochange the order of steps in the sequence click the step and then click the up or down arrow buttons to reorder them as needed 9 Click OK to save the macro Click Clear to clear all field and start over When you click OK the Keyboard Macros dialog appears and lists the new keyboard macro 10 Click Close to close the Keyboard Macros dialog The macro now appears on the Keyboard menu in the application Select the new macro on the menu to run it or use the keystrokes you assigned to the macro Keyboard Macros Minimize All Windows Run Macro Add Remove Modify Close Select a macro from the above list dn Z Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Running a Keyboard Macro Once you have created a keyboard macro execute it using the keyboard macro you assigned to it or by choosing it from the Keyboard menu Run a Macro from the Menu Bar When you create a macro it appears under the Keyboard menu Execute the keyboard macro by clicking on it in the Keyboard menu Run a Macro Using a Keyboard Combination If you assigned a keyboard combination to a macro when building it you can execute the macro by pressing its assigned keystrokes For example press the keys Ctrl Alt 0 simultaneously to
34. RHEL 4 RHEL 5 and FC 10 For example In s usr lib libpcsclite so 1 usr lib libpcsclite so assuming installing the package places the libraries in usr lib or user local lib e PC SC Daemon When the pcsc daemon resource manager in framework is restarted restart the browser and MPC too About Raritan Virtual KVM Client This menu command provides version information about the Virtual KVM Client in case you require assistance from Raritan Technical Support gt To obtain version information 1 Choose Help gt About Raritan Virtual KVM Client 2 Use the Copy to Clipboard button to copy the information contained in the dialog to a clipboard file so it can be accessed later when dealing with support if needed Raritan Chapter 3 Multi Platform Client and Raritan Remote Client In This Chapter OVE MIO W eiut idein AIT LENA LE aed UR radi 43 Requirements and Installation sss 43 Qo TiVo AME 61 Administrative Functions ssssssssseseeeeennee nnne 131 Overview Raritan Multi Platform Client MPC and Raritan Remote Console are graphical user interfaces for the Raritan product lines providing remote access to target servers connected to Raritan KVM over IP devices See Client Uses with Raritan Products on page 2 for information on the clients that are compatible with specific Raritan devices Requirements and Installation MPC Requirements and Installation
35. Raritan Remote Client If too many macros are found in the file an error message is displayed and the import terminates once OK is selected If the import fails an error dialog appears and a message regarding why the import failed is displayed Select OK to continue the import without importing the macros that cannot be imported Select the macros to be imported by checking their corresponding checkbox or using the Select All or Deselect All options Click OK to begin the import a If a duplicate macro is found the Import Macros dialog appears Do one of the following Click Yes to replace the existing macro with the imported version Click Yes to All to replace the currently selected and any other duplicate macros that are found Click No to keep the original macro and proceed to the next macro Click No to All keep the original macro and proceed to the next macro Any other duplicates that are found are skipped as well Click Cancel to stop the import Alternatively click Rename to rename the macro and import it f Rename is selected the Rename Macro dialog appears Enter a new name for the macro in the field and click OK The dialog closes and the process proceeds If the name that is entered is a duplicate of a macro an alert appears and you are required to enter another name for the macro If during the import process the number of allowed imported macros is exceeded a dialog appears Click OK to
36. Send Keystroke A Send Keystroke dialog appears Send KeyStroke Serial Port 1 9 x Keystroke combination None Ctrl Alt Shift Key code 2 Enter the keystroke combinations that you want and select a Key Code name from the drop down menu 3 Send the keystroke combinations Send Text File Choose Tools gt Send Text File A Send Text File screen appears Open the directory of the Text file Click on or enter the File Name of the Text file Click Open When you click Open it sends whatever file you selected directly to the port B O P f there is a loopback plug inserted you will see the file displayed f there is currently no target connected then nothing will be visible on the screen i S Raritan Raritan Chapter 5 Raritan Serial Console Toggle Power The Toggle Power function lets you power on or off the device that is connected to the associated outlet on a Power Distribution Unit PDU For example if a router is connected to one of the outlets on the PDU you can toggle the router s power on or off You must configure the association of outlets to the target port of the device before you can use the Toggle Power feature Assign a power port to the serial target from the Device Settings gt Port Configuration tab of the device If you have not done this the system displays a message stating that the target is not associated with a power outlet Note If RS
37. Setting UNIX OS Variables 172 Setting Windows OS Variables 169 Shortcut Menu 97 134 138 Shortcut Menu Key Options 97 Single Cursor Mode Dual Cursor Mode 111 Raritan Index Single Mouse Mode 26 Single Mouse Mode Connecting to a Target Under CC SG Control Via VKC Using Firefox 206 Smart Card Minimum System Requirements 40 Smart Cards VKC AKC and MPC 37 129 Special Characters in MPC e 47 Standard Mouse Mode 24 112 115 Standard Toolbar 69 Status Bars 73 Supported and Unsupported Smart Card Readers 37 39 129 Supported Audio Device Formats 33 104 105 T Target BIOS Boot Time with Virtual Media 204 Target Server Requirements 40 Tool Options 27 32 Toolbar 7 Toolbars 69 Tools 186 U Upgrading Device Firmware 141 USB Ports and Profiles 200 Using Scan Options 68 69 Using Screenshot from Target 21 109 Using Virtual Media 163 V Video Properties 17 107 Video Settings 122 Video Settings Generation 1 Devices 122 Video Settings Generation 2 Devices 124 View Options 31 View Status Bar 31 View Toolbar 31 Virtual KVM Client VKC and Active KVM Client AKC 4 Virtual KVM Client Version Not Known from CC SG Proxy Mode 206 Virtual Media 157 202 Virtual Media Connection Failures Using High Speed for Virtual Media Connections 204 Virtual Media File Server Setup File Server ISO Images Only 164
38. all instructions included in Firmware Upgrade Guide carefully before upgrading a device Note Copy the firmware update file on the Raritan website to a local machine before uploading Do not load the file from a network drive Clearing ActiveX Controls After upgrading the device to a newer firmware version if you still see the previous RRC version please use the steps below to clear the ActiveX cache 1 To remove TeleControl class files In Internet Explorer 7 click Tools gt Manage Addons gt Enable or Disable Addons Select Download ActiveX control 32 bit from the Show drop down Select TeleControl class and then click Delete Close any open sessions of IE7 141 Chapter 3 Multi Platform Client and Raritan Remote Client 5 Open a new IE7 session and go to Raritan s website to download the newest version of RRC Changing a Password gt To update your password 1 Connect to a target by selecting it in the Navigator 2 Highlight the target s icon in the Navigator and then choose Tools gt Update gt User Password The Change Password dialog appears Change Password xi Info Old Password RR RRR New Password Confirm New Password ox cancer Type your current password in the Old Password field Type the new password in the New Password field Retype the password in the Confirm New Password field When finished click OK mo gro w Restarting a Device
39. and Sort Options To better organize your view of all ports use the Show and Sort options in the View menu Note that you do not need an open connection to a target to show and sort targets in the Navigation panel Showing Ports e Discovered Devices Shows or hides discovered devices from the Navigator view You will not see broadcast messages when this option is disabled not selected e Unassigned Channels Shows or hides channels with no assigned targets Note that the default for Generation 1 G1 devices is to show unassigned channels option is enabled whereas the default is to hide unassigned channels option is disabled for Generation 2 G2 devices e Tools Shows or hides the Admin and Diagnostic ports e Groups Shows all port groups Note These settings are saved from session to session Sorting Ports Use the Sort options on the View menu to organize port information You are able to sort ports by channel number channel name or channel status e Channel Number When sorted by channel View gt Sort gt Channel ports are listed numerically E Dominion KX 192 168 51 34 E amp EC Dominion KX 192 168 51 184 1 SUN Solaris s 2 winz000 lig 3 Mac OSX MED 4 Linux 4m 5 Dave 8 6 alice Ag 7 Charley 4m 8 Barbara lig 9 Ellen Ag 10 Frank Mg 11 Gail D 12 Henry 65 Chapter 3 Multi Platform Client and Raritan Remote Client e Name When sorted by name View gt S
40. around Stop at the phase value that produces the best video image for the active target server a Color Settings Gain control can be thought of as contrast adjustment Offset control can be thought of as brightness adjustment Select the Link Color Controls checkbox to make all slide adjusters move in unison when any one option is moved Red Gain Controls the amplification of the red signal Red Offset Controls the bias of the red signal Green Gain Controls the amplification of the green signal Green Offset Controls the bias of the green signal Blue Gain Controls the amplification of the blue signal Blue Offset Controls the bias of the blue signal a Color Settings Gain control can be thought of as contrast adjustment Offset control can be thought of as brightness adjustment 123 124 Chapter 3 Multi Platform Client and Raritan Remote Client Select the Link Color Controls checkbox to make all slide adjusters move in unison when any one option is moved Red Gain Controls the amplification of the red signal Red Offset Controls the bias of the red signal Green Gain Controls the amplification of the green signal Green Offset Controls the bias of the green signal Blue Gain Controls the amplification of the blue signal Blue Offset Controls the bias of the blue signal 3 Select the video sensing mode Best possible video mode Devices will perform the full Auto Sense proc
41. attempt to continue importing macros or click Cancel to stop the import process 149 Chapter 3 Multi Platform Client and Raritan Remote Client The macros are then imported If a macro is imported that contains a hot key that already exists the hot key for the imported macro is discarded gt To export macros 1 Choose Tools gt Export Macros to open the Select Keyboard Macros to Export dialog Select Keyboard Macros to Export r Minimize All Wind inimize indows Select All Deselect All 2 Select the macros to be exported by checking their corresponding checkbox or using the Select All or Deselect All options 3 Click Ok A dialog from which to locate and select the macro file appears By default the macro exists on your desktop ke Raritan sis Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 4 Select the folder to save the macro file to enter a name for the file and click Save If the macro already exists you receive an alert message Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro Export Keyboard Macros to x Save in Desktop i z la lal B T My Documents T My Computer am My Network Places CVS Folders File name Files of type XML Files xml Import Export RRC Keyboard Macros gt To export RRC macros 1 Choose Tools gt Export Macros to open the Export Macros
42. currently connected In contrast if you were to physically press the Ctrl Alt Del keys the command would first be intercepted by your own PC due to the structure of the Windows operating system instead of sending the key sequence to the target server as intended Note VKC for the KX II 101 uses an icon set that differs from the icon set used in VKC for other Dominion KX products See VKC Toolbar for the KX II 101 for additional information Setting CIM Keyboard Mouse Options gt To access the DCIM USBG2 setup menu 1 Put the mouse focus on a window such as Note Pad Windows operating system or an equivalent 2 Select Set CIM Keyboard Mouse options This is the equivalent of sending the Left Control and Num Lock to the target The CIM setup menu options are then displayed Set the language and mouse settings Exit the menu to return to normal CIM functionality Raritan Video Properties Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Refreshing the Screen The Refresh Screen command forces a refresh of the video screen Video settings can be refreshed automatically in several ways e The Refresh Screen command forces a refresh of the video screen e The Auto sense Video Settings command automatically detects the target server s video settings e The Calibrate Color command calibrates the video to enhance the colors being displayed In addition you can manually adj
43. delete a profile Select the device with a profile in the Navigator and right click it Choose Delete Profile Z Raritan 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 3 When prompted to confirm the deletion click Yes to delete the profile for this device or click No to return to the application without deleting Establishing a New Connection Note Depending on your version of the JRE you might receive a certificate message when using the standalone application to access a Dominion device You have to accept the certificate in order to establish the connection To connect to a device double click the device s icon in the Navigator then type your user name and password to connect Right click the device name in the Navigator and select New Connection Note The default device login user name is admin and the default password is raritan You have administrative privileges using these login credentials If you do not see an icon for your device in the Navigator follow the instructions on creating new profiles which is available in this section If you are having problems connecting to a device be sure to check the following e User name Raritan usernames are not case sensitive e Password Raritan passwords are case sensitive e TCP Port If you have configured your device to use a non default TCP Port this information must be entered into its connection profile e Firewall Settings
44. dialog Raritan Remote Client Export Macros AltPrintScreen Cancel Unselect All Eee Select All ES 2 Select the macros to be exported by checking their corresponding checkbox or using the Select All or Unselect All options 3 Click OK The selected macro file s are moved to your desktop by default A select dialog from which you can locate and select the macro file appears By default the macro exists on your desktop 151 Chapter 3 Multi Platform Client and Raritan Remote Client 4 Locate the macro file click on it to select it and then click Save If the macro already exists you receive an alert message Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro Save in a Desktop t amp Ex E A My Documents s 3 My Computer My Recent my Network Places Documents ls KeyboardMacros kbm Desktop My Documents My Computer My Network File name KeybaardMacros kbm j Places Save as type Raritan Keyboard Macros kbm Cancel gt To import RRC macros 1 Choose Tools gt Import Macros to open the Import Macros dialog By default the macro exists on the desktop Look in a Desktop amp ek EB ET a My Documents d 8 My Computer My Recent my Network Places Documents keyboardMacros kbm Desktop My Documents My Computer My Network File name KeybosrdMacros kbm zl Shen Places
45. is already available for your configuration 2 If not please provide the following information when contacting Raritan Technical Support a Target server information manufacturer model BIOS manufacturer and version b The intended use e g redirecting an image to reload a server s operating system from CD zie Raritan m Appendix A Informational Notes Virtual Media 202 Changing a USB Profile when Using a Smart Card Reader There may be certain circumstances under which you will need to change the USB profile for a target server For example you may need to change the connection speed to Use Full Speed for Virtual Media CIM when the target has problems with the High Speed USB connection speed When a profile is changed you may receive a New Hardware Detected message and be required to log in to the target with administrative privileges to reinstall the USB driver This is only likely to occur the first few times the target sees the new settings for the USB device Afterward the target will select the driver correctly Note This feature is available with the KX II 2 4 0 and later Virtual Media Not Refreshed After Files Added After a virtual media drive has been mounted if you add a file s to that drive those files may not be immediately visible on the target server Disconnect and then reconnect the virtual media connection Raritan Raritan Appendix A Informational Notes
46. is listed on the Connect Audio panel when accessing the device through the Virtual KVM Client VKC and Multi Platform Client MPC The device listed is the default and is displayed on the Connect Audio panel as Java Sound Audio Engine e Using audio on a Mac target through Skype may cause the audio to be corrupted Note This feature is available with the KX II 2 4 0 and later Audio in a Windows Environment On Windows 64 bit clients only one playback device is listed on the Connect Audio panel when accessing the device through the Virtual KVM Client VKC and Multi Platform Client MPC The audio device is the default device and is listed on the Connect Audio panel as Java Sound Audio Engine Note This feature is available with the KX II 2 4 0 and later zie Raritan m Appendix A Informational Notes USB Ports and Profiles 200 Help for Choosing USB Profiles When you are connected to a KVM target server via the Virtual KVM Client VKC you can view information about USB profiles via the Help on USB Profiles command on the USB Profile menu v HP Proliant DL360 DL380 G4 HP SmartStart CD Generic Troubleshooting 1 Troubleshooting 2 Troubleshooting 3 Add Other Profiles gt Help on USB Profiles Raritan Appendix A Informational Notes USB profile help appears in the USB Profile Help window For detailed information about specific USB profiles see Available USB Profiles Ra
47. m Color Depth 15 bit RGB Color M Smoothing Low OK Cancel I Apply 119 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client RRC Connection Properties gt To adjust connection properties 1 Choose Connection gt Properties or click the Connection Properties button in the toolbar Update the settings in the Compression tab Modify Connection Compression Connection Speed MAE Color Depth Auto Select Color Progressive Update Internet Flow Control Smoothing OF Mas Cancel 2 Setthe Connection Speed Use this setting to manually adjust the connection speed to accommodate bandwidth constraints Devices can automatically detect available bandwidth and not limit bandwidth use However you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Ethernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 M 5E Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Set the Color Depth Devices can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the
48. mount dev disk1s1 to remount it Conditions when Read Write is Not Available Virtual media Read Write is not available in the following situations e For Linux and Mac clients e For all hard drives e When the drive is write protected e When the user does not have Read Write permission Port Permission Access is set to None or View Port Permission VM Access is set to Read Only or Deny Using Virtual Media zie Raritan See Prerequisites for Using Virtual Media on page 161 before proceeding with using virtual media gt To use virtual media 1 If you plan to access file server ISO images identify those file servers and images through the Remote Console File Server Setup page See Virtual Media File Server Setup File Server ISO Images Only Note ISO9660 format is the standard supported by Raritan However other CD ROM extensions may also work 2 Opena KVM session with the appropriate target server a Open the Port Access page from the Remote Console b Connect to the target server from the Port Access page Click the Port Name for the appropriate server Choose the Connect command from the Port Action menu The target server opens in a Virtual KVM Client window 3 Connect to the virtual media For Select this VM option Local drives Connect Drive Local CD DVD drives Connect CD ROM ISO ISO Images Connect CD ROM ISO File Server ISO Images Connect CD ROM ISO 163 164 Chapter 4 Virtual Medi
49. no typographical errors were made 89 90 Chapter 3 Multi Platform Client and Raritan Remote Client 12 Click OK to create the connection profile Add Connection Connect Compression Security Private Key Confirm Private Key The private key MUST match the private key set by the administrator or connections will be denied Managing Profiles in KX KSX and KX 101 G2 Devices Creating Modifying and Deleting Profiles in MPC Generation 2 Devices gt To create a profile 1 There are two ways to create a profile For automatically discovered devices right click the device name in the Navigator and choose Add Profile from the shortcut menu For other devices choose Connection gt New Profile The Add Connection dialog appears Options are organized into three tabs Note The Compression and Security tabs are not available for Generation 2 devices 2 Onthe Connect tab type a meaningful description of the device in the Description field This description identifies the Raritan device in the Navigator 3 From the Product drop down choose the Raritan product you are using 4 Select the type of connection from the Connection Type drop down Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client TCP IP Connections a If TCP IP Connection is selected for a LAN WAN connection complete the information in the Find Raritan device By section Type the
50. open MPC Note If you are using Firefox 3 0 3 you may experience problems launching the application If this occurs clear the browser cache and launch the application again RRC Requirements and Installation Instructions Important RRC works only with Microsoft Internet Explorer If you are using a different web browser MPC loads automatically Most users access RRC via Internet Explorer while other users particularly those operating over a modem connection access RRC standalone Both options are detailed in this guide Note Modem use is not supported with Raritan s Dominion KX101 RRC Minimum System Requirements The minimum system requirements for the Raritan Remote Client are e CPU Speed 1 0 GHz e RAM 512 Mbytes Note Running the client software on system configurations below either of these specifications may impact performance and result in errors Installing and Opening Standalone RRC Note This step is optional Devices can be accessed from a remote PC either by installing RRC software or by opening RRC via a web browser Accessing Devices via a web browser does not require any software installation on a remote PC This section lists the steps required to invoke RRC using standalone software which may be useful for accessing devices via modem or if you wish to close firewall access to ports 80 and or 443 1 Launch your web browser and go to Raritan s website http www raritan com 2 Click Su
51. opens Configure the proxy servers for all protocols IMPORTANT Do not select Use the same proxy server for all protocols Note The default port for a SOCKS proxy 1080 is different from HTTP proxy 3128 If you are using standalone MPC you must also do the following Open the start bat file in MPC directory with a text editor Insert the following parameters to the command line Add them before classpath DsocksProxyHost amp lt socks proxy ip addr amp gt DsocksProxyPort amp lt socks proxy port amp gt The parameters should look as follows start javaw Xmn128M Xmx512M XX MaxHeapFreeRatio 70 XX MinHeapFreeRatio 50 Dsun java2d noddraws true DsocksProxyHost 192 168 99 99 DsocksProxyPort 1080 classpath sdeploy jar sFoxtrot jar jaws jar sMpc jar com raritan rrc ui RRCApplication 1 Client Uses with Raritan Products The following table lists Raritan products and the client applications with which they work Product Works with MPC RRC VKC RSC AKC SUN i oe Raritan Chapter 1 Introduction Product Works with KX II G2 KX II 2 2 or later KX II 101 KX II 101 V2 KX 101 G1 KSX G1 KSX II G2 LX 2 4 5 or later SX IP Reach G1 UST IP G1 Legend G1 Generation 1 G2 Generation 2 Note There are some differences in MPC when used with the Dominion KX I Dominion KX Il and Dominion KSX II devices these differences are noted in the respective device user
52. reader automatically the next time you connect to a target Click OK to begin the mounting process gt To update the smart card in the Select Smart Card Reader dialog e Click Refresh List if a new smart card reader has been attached to the client PC gt To send smart card remove and reinsert notifications to the target e Select the smart card reader that is currently mounted and click the Remove Reinsert button gt Tounmount a smart card reader e Select the smart card reader to be unmounted and click the Unmount button Smart card reader mounting is also supported from the Local Console See Local Console Smart Card Access in your Dominion device help i Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Administrative Functions Z Raritan Although your device provides a remote interface to administrative functions through the device manager the client provides an interface to frequently used administrative functions directly from its own interface When logged into a device as an administrator you can perform the administrative tasks discussed here Note Most of the commands discussed here are available in both the Tools menu and in the shortcut menu that appears when you right click the device in the Navigator panel Note to MPC Users MPC assigns users one of two permissions Administrator or User You must belong to the Administrator group in order to r
53. s reasonable control or not arising under normal operating conditions CE Cus LISTED Contents Chapter 1 Introduction 1 QI MC Ee 1 KVM and Serial Access Client Helpis suisui enina eaat 1 Proxy Server Configuration for Use with MPC VKC and AKOC sse 1 Client Uses with Raritan PPEOCDMOIS uc coordonner icta citi E BER dd 2 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 4 About the Virtual KYM Glenties isinne uctor Gens tales ao eia t deu ex aA En p oa ku PR oiu Rand 5 About the Active KVM Cheni eissien isanne aaa Y sca ein pase certian 5 AKC Supported NET Framework Operating Systems and Browsers 6 Prerequisites Tor Using AIKKG ui ilimitado apr gae Aan atten sa EE a o e a pure NASN k 7 Pea E e 7 Connection Propertie S ssis meaisan Lise sere pe Free baba Kad es v sra a Ce Fu n RE Fa 9 COMMECTION I MOFMAT OM RM 11 Keyboard OptiOns asa E 11 Keyboard MaCno s P 11 Impor Export Keyboard MACroS 2ot iterat ntenni eae tek nie tena nen tenir tur an 12 Building lt a Keyboard MAaQro eiicin cutter ernst nte ni ined nee e i En a se nde teens bua ias 14 Running a Keyboard MACIO ee ciet Ec eir tend datas Fete vines teehee n ar ERE ES 15 Modifying and Removing Keyboard Macros sssss
54. sec field specify the interval at which the device should pause between ports 5 Inthe Display section change the default display options for the thumbnail size and split orientation of the Port Scan window 6 Click OK View Toolbar You can use the Virtual KVM client with or without the toolbar display gt To toggle the display of the toolbar on and off e Choose View gt View Toolbar View Status Bar By default the status bar is displayed at the bottom of the target window gt To hide the status bar e Click View gt Status Bar to deselect it gt To restore the status bar e Click View gt Status Bar to select it 31 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Scaling Scaling your target window allows you to view the entire contents of the target server window This feature increases or reduces the size of the target video to fit the Virtual KVM Client window size and maintains the aspect ratio so that you see the entire target server desktop without using the scroll bar gt To toggle scaling on and off e Choose View gt Scaling Full Screen Mode When you enter Full Screen mode the target s full screen is displayed and acquires the same resolution as the target server The hot key used for exiting this mode is specified in the Options dialog see Tool Options on page 27 While in Full Screen mode moving your mouse to the top of the screen will display t
55. set your path and assuming JRE 1 6 is installed in usr local java you must set your PATH variable b Tosetthe path for bash shell export PATH PATH usr local java j2re1 6 bin c Tosetthe path for tcsh or csh set PATH PATH usr local java j2re1 6 bin These commands can be typed at the terminal each time you login Alternatively you can add it to your bashrc for bash shell cshrc for csh or tcsh so that each time you login the PATH is already set See your shell documentation if you encounter problems 4 Ifthe JRE is version 1 6 or higher proceed with the MPC installation If the version is prior to 1 6 go to the Java website at http java sun com products to download the latest Runtime Environment 51 52 Chapter 3 Multi Platform Client and Raritan Remote Client To install MPC for Linux You must have Administrative privileges to install MPC 1 2 Openaterminal dialog and open the directory where the installer is saved Type java jar MPC installer jar and press Enter to run the installer After the initial page loads click Next Use the Browse function to select a directory to install MPC if the directory is different from the default path displayed in the Select the installation path field Click Next to open the Shortcut dialog On the Shortcut dialog Choose a shortcut location from the Select a Program Group for the Shortcuts field Select either current user or a
56. single smooth color Smoothing improves the appearance of the target video by reducing the video noise that is displayed 121 Chapter 3 Multi Platform Client and Raritan Remote Client 7 Click OK to create the connection profile Video Settings Video Settings Generation 1 Devices Following are instructions on configuring video settings for Generation 1 devices These settings can be refreshed using the Color Calibration command by manually forcing a device to autodetect the video settings on the Video menu click Auto sense Video Settings or by changing the settings in this page After you change a value click Apply to test the setting See Color Calibration on page 127 Settings Video Setting Noise Filter Noise Filter LE PLL Settings Clock 1 344 Color Settings Brightness Red Contrast Green Contrast Blue Contrast Link Color Controls Video Sensing Best possible video mode Quick sense video mode OK Cancel Apply gt To configure Generation 1 devices 1 Choose Video gt Video Settings or click the Video Settings button in the toolbar to open the Settings dialog 2 Adjustthe following settings as required a Noise Filter s Z Raritan 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Devices can filter out the electrical interference of video output from graph
57. target server as intended Note In MPC foreign keyboard layouts are not supported when using keyboard macros except for those keys listed in the Add Keyboard Macro dialog for Japanese and Korean Note Keyboard macros created in AKC cannot be used in MPC and vice versa Building a Keyboard Macro gt To build a macro 1 Click Keyboard gt Keyboard Macros The Keyboard Macros dialog appears Click Add The Add Keyboard Macro dialog appears Type a name for the macro in the Keyboard Macro Name field This name appears in the Keyboard menu after it is created 4 From the Hot Key Combination field select a keyboard combination from the drop down list This allows you to execute the macro with a predefined keystroke Optional 5 Inthe Keys to Press drop down list select each key you would like to use to emulate the keystrokes that is used to perform the command Select the keys in the order by which they are to be pressed After each selection select Add Key As each key is selected it appears in the Macro Sequence field and a Release Key command is automatically added after each selection 6 Touse the Send Text to Target function for the macro click the Construct Macro from Text button 99 Chapter 3 Multi Platform Client and Raritan Remote Client 7 Forexample create a macro to close a window by selecting Left Ctrl Esc This appears in the Macro Sequence box as follows Press Left Ctrl Release Left Ctrl
58. then choose Full Normal Screen or press the F key on your keyboard kig Scaling Increases or reduces the target video size so you can view the entire contents of the target server window without using the scroll bar Show Hide Toggles the Navigator panel between Navigator visible and hidden Same as choosing View gt Navigator Refresh Forces a refresh of the data displayed in Navigator the Navigator a Show Hide Toggles between displaying and not Browse All displaying Raritan devices in the Navigator Devices that are automatically identified on the network and that do not have preconfigured profiles associated with them About Displays the application version information Same as choosing Help in the menu bar Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client MPC Connected Server s Toolbar The Connected Server s toolbar is comprised of a button for each connected target server port thus enabling quick access to connected targets When you connect to a port a button corresponding to that port is added to the toolbar and labeled with the name of the port Conversely when you disconnect from a port the corresponding button is removed from the toolbar Note In Single Mouse mode the Connected Server s Toolbar appears on the target but cannot be accessed By default the Connected Server s toolbar is enabled visible To disable it deselect Connected Server s Toolbar
59. use the default port number 5000 For TCP Ports devices are automatically configured to use TCP Port 5000 when communicating with the client If you do not want to use the default port number deselect the checkbox and type the port number in the Port Number field Compression Tab 6 Set the Connection Speed Use this setting to manually adjust the connection speed to accommodate bandwidth constraints Devices can automatically detect available bandwidth and not limit bandwidth use However you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Ethernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Note Raritan recommends that if you are connecting to the device via modem you set the connection speed to 33kb 7 Setthe Color Depth Devices can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the options in the drop down list Depending on the Raritan device in use different options may be available 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray 3 bit Gray 2 bit
60. working in Windows use Standalone MPC Important Only Mac 10 5 and 10 6 with an Intel processor can run JRE 1 6 and therefore be used as a client Mac 10 5 8 does not support MPC as a standalone client You must have the MPC JAR file to install MPC for any of these operating systems gt To check for the MPC JAR file 1 Download the installation file MPC installer jar from the Raritan website www raritan com on the Support Firmware and Documentation page 2 Locate the Dominion product you are working with and click the Standalone Multi Platform Client link Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client If copying MPC installer jar from a known location double click the file to start installation Windows To check the JRE version in Windows Do one of the following to check the JRE version in Windows Determine your version of the JRE from the Java website http Awww java com en download help testvm xml Click the Windows Start button at the bottom left of your page and click Control Panel Tip In the upper left corner of the page you may see a panel named Control Panel with the option Switch to Classic View or Switch to Category View For easier viewing opt for Classic View a Search the Control Panel files for a Java icon When you locate the Java icon double click it to open the Java Control panel Click the General tab and then click the About butt
61. 00 1 Select the device in the Navigator On the Tools menu choose Options The Options dialog appears In the Broadcast Port field type the new port number in the Port field and then click OK E 3is Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Note If you want the application to autodiscover Raritan devices on the new broadcast port you entered in the Options window you must configure all Raritan devices to use the new port number Options General Show scroll borders IV Auto Sync mouse in two cursor mode v Display single cursor mode instructions M Auto Color Calibration KVM Switch OSUI Hot Key Scroll Lock Scroll Lock C Num Lock Num Lock C Caps Lock Caps Lock Keyboard Shortcut Menu Hotkey Hotkey cw Alt M Broadcast Port Port 5000 Logging Enable Logging Cancel Apply If you do not want to use the broadcasting function at all it can be turned off gt To turn off broadcasting 1 In RRC select View gt Show 2 Deselect the Discovered Devices checkbox 147 zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 148 Connection USB Profile Dl Serial Keyboard Video Mouse Virtual Media Tools simo 2 5 lel Broadcasting is turned off and the devices are not be displayed in the navigator View Window Help K Standard Toolbar IV Connected Server s Toolbar I
62. 1 Choose Tools gt Export Macros to open the Select Keyboard Macros to Export dialog Select Keyboard Macros to Export Minimize All Windows Select All Ern aer Deselect All 2 Select the macros to be exported by checking their corresponding checkbox or using the Select All or Deselect All options 3 Click Ok A dialog from which to locate and select the macro file appears By default the macro exists on your desktop 4 Select the folder to save the macro file to enter a name for the file and click Save If the macro already exists you receive an alert message Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro Export Keyboard Macros to x Save in Desktop Gl cj E My Documents unl My Computer C My Network Places c cvs Folders File name Files of type XML Files xml v Save Cancel 13 Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Building a Keyboard Macro gt To build a macro 1 Click Keyboard gt Keyboard Macros The Keyboard Macros dialog appears Click Add The Add Keyboard Macro dialog appears Type a name for the macro in the Keyboard Macro Name field This name appears in the Keyboard menu after it is created 4 From the Hot Key Combination field select a keyboard combination from the drop down list This allows you to execute the macro with a
63. 2 Non US Keyboards 194 Note to CC SG Users 43 Note to IPv6 Users 47 Note to MPC Users 131 Number of Supported Audio Virtual Media and Smartcard Connections 198 O Opening RRC from a Web Browser 58 Raritan Opening RSC from the Remote Console 174 Operation 61 Options in MPC for KX Il and KSX II 132 Options in MPC for KX II 101 and KX G1 137 Options in RRC 140 Overview 1 43 158 169 192 P Port Access Page Sort 127 Prerequisites for Using AKC 7 Prerequisites for Using Virtual Media 161 163 Proxy Mode and MPC 206 Proxy Server Configuration for Use with MPC VKC and AKC 1 R Raritan Serial Console 169 Raritan Serial Console Interface 176 Refreshing the Screen 17 107 Remote Client Requirements 41 Remote Power Management 148 Requirements and Installation 43 Resolving Fedora Core Focus 197 Resolving Issues with Firefox Freezing when Using Fedora 197 Restarting a Device 142 RRC Broadcast Port 146 RRC Connection Properties 120 RRC Full Screen Mode 78 RRC Minimum System Requirements 56 RRC Requirements and Installation Instructions 56 RRC Scaling 79 RRC Status Bar 74 RSC System Requirements 169 Running a Keyboard Macro 15 101 S Scaling 32 Scan Settings 31 67 137 Screen Modes 76 Send Text to Target 102 Set Scan Group 67 Setting CIM Keyboard Mouse Options 16 Setting Linux OS Variables 172
64. C is launched through CC SG version 4 x onwards by users without the permission to toggle power the option Toggle Power will appear as disabled 1 Select Toggle Power to turn the device router on or off A prompt appears displaying the current status of the outlet s You can turn the device on or off depending on its current status If you select No the system returns you to the RSC screen If you select Yes the system sends the power command to either turn on or off the outlets associated to the target port of the device If you receive a e Hardware error message this means that the PDU command failed Software error message this means that another user is controlling the power outlet and the power control command cannot be sent 189 Chapter 5 Raritan Serial Console Chat When using browser access over SSL an interactive chat feature called Chat allows you and other users on the same port to communicate The maximum length of a chat message is 300 characters Note When a chat is initiated a chat window appears on the monitors of all SSL users logged on to the port If a user is logged into a port multiple times multiple chat messages do not appear to that user gt To open chat e Choose Chat gt Chat ES Chat Serial Port 1 9 hal Remaining 300 a zs Jj Clear Close gt Toclear text in a chat text box e Click Clear to delete the typed text ide
65. Cancel Apply 9 From the KVM Switch OSUI Hot Key section select the hot key to use when switching between target server displays 10 For the Broadcast Port type the broadcast port number in the Port field if you want to use a port other then 5000 11 Select the Enable IPv6 Networking checkbox for IPv6 to enable IPv4 and IPv6 dual stack operation Note KX II 101 devices are not IPv6 enabled so this section does not apply to those devices 12 Select the Enable Logging checkbox only if directed to by Technical Support This option creates a log file in your home directory 13 Click OK when finished Click Apply any time while making selections to apply it 139 zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Options in RRC The Options available in the Tools menu provide options that allow you to customize scroll borders mouse mode settings single cursor mode auto color calibration hot key configuration keyboard type broadcast port and logging gt To configure the general options in RRC 1 In RRC choose Tools gt Options to open the Options dialog Options General F Show scroll borders V Auto Sync mouse in two cursor mode v Display single cursor mode instructions M Auto Color Calibration KYM Switch OSUI Hot Key Scroll Lock Scroll Lock C Num Lock Num Lock C Caps Lock Caps Lock Keyboard Shortcut Menu Hotkey Hotkey cu Alt M v Broadcast
66. Client Windows 7 32 and 64 e Internet Explorer 6 bit and above e Windows XP operating e Firefox 1 5 2 0 system and 3 0 up to e Windows 2008 build 3 0 10 e Windows 2003 e Safari 3 0 or later Windows 20000 operating system SP4 Windows Vista operation system 32 and 64 bit Red Hat Enterprise Workstation 4 0 and 5 0 Open SUSE Linux 10 and 11 Fedora Core 8 11 Mac OS 10 5 and above Solaris Important Only Mac 10 5 and 10 6 with an Intel processor can run JRE 1 6 and therefore be used as a client Mac 10 5 8 does not support MPC as a standalone client 45 46 Chapter 3 Multi Platform Client and Raritan Remote Client Note If you are using Internet Explorer 7 you may run into permission issues when trying to connect to a target server To avoid this do the following 1 In Internet Explorer click Tools Internet Options to open the Internet Options dialog 2 In the Temporary Internet files section click Settings The Settings dialog opens 3 In the Check for newer versions of stored pages section select Automatically 4 Click OK to apply the settings JRE e Generation 1 devices support JRE 1 4 2 05 and above e Generation 2 devices support JRE 1 6 x and higher with the exception of 1 6 2 The JRE plug in is available for the Windows 32 bit and 64 bit operating systems MPC and VKC can be launched only from a 32 bit browser or 64 bit IE7 or IE8 browser Fol
67. Connection Connect Compression Security Description fT Connection Type TCP IP Connection IP Address O Device Name Host Name Use Default Port Number Port Number Product Dominion KX 6i k Find Raritan device By Dial up Connections a Select Dial Up Connection from the Connection Type drop down for a direct analog modem connection to the Raritan device Type the parameters that should be used to establish a connection Enter the phone number for the dial up connection Remember to include any additional codes that should be dialed to establish a connection such as country codes area codes or outside line access codes Select the modem as configured in Windows from the drop down list that will be used to dial and connect to your Raritan device 81 Chapter 3 Multi Platform Client and Raritan Remote Client Note For security reasons you must use the MPC standalone client if you require modem access Further one modem on a client PC can be used for only one device connection Add Connection Connect Compression Security Description PT Product Dominion KX G1 Connection Type Dial Up Connection Phone Number Modem Conexant HDA D110 MDC V 92 Modem Use Default Port Number Port Number Note Dial up is not support in KX II 101 5 Select the Use Default Port Number checkbox to
68. Instructions Note to CC SG Users If you are using Dominion KX II in a CC SG configuration do not use the CC SG proxy mode if you are also planning to use the Multi Platform Client MPC MPC Minimum System Requirements The minimum system requirements for the Multi Platform Client are e CPU Speed 1 0 GHz e RAM 512 Mbytes Note Running the client software on system configurations below either of these specifications may impact performance and result in errors 43 zie Raritan 44 Chapter 3 Multi Platform Client and Raritan Remote Client MPC Supported Operating Systems and Browsers Operating Systems When launched as a web applet or as a standalone application MPC allows you to reach target servers via different Raritan Dominion devices and IP Reach models Following are the operating systems and browsers supported for Generation 1 and Generation 2 Raritan devices using MPC Device generation Generation 1 Operation system Windows XP operating system Windows 2000 operating system SP4 Windows Vista operation system 32 bit only Red Hat Enterprise Workstation 3 0 and 4 0 SUSE Linux Professional 9 2 and 10 Fedora Core 5 and above Mac OS 10 4 9 or later Solaris Browsers Internet Explorer 6 and above Firefox 1 0 or later Safari 2 0 or later Netscape 7 2 Mozilla 1 7 Raritan Raritan Generation 2 Chapter 3 Multi Platform Client and Raritan Remote
69. JRE version a To set your path and assuming JRE 1 6 is installed in usr local java you must set your PATH variable b To set path for bash shell export PATH PATH usr local java j2re1 6 bin C To set path for tcsh or csh set PATH PATH usr local java j2re1 6 bin These commands can be typed at the terminal each time you login Alternatively you can add it to your bashrc for bash shell cshrc for csh or tcsh so that each time you login the PATH is already set See your shell documentation if you encounter problems If the JRE is version 1 6 or higher proceed with the MPC installation If the version is prior to JRE 1 6 go to the Sun website at http java sun com products to download the latest Runtime Environment To install MPC for Sun Solaris You must have administrative privileges to install MPC 1 2 Download the MPC installer jar file or copy it from a known location Open a terminal window and navigate to the directory where the installer is saved Type java jar MPC installer jar and press Enter to run the installer After the initial page loads click Next Use the Browse function to navigate to the directory you want to install MPC or select the default directory displayed in the Select the installation path field Click Next When installation is complete click Next Click Next again Once the installation is complete the final dialog will indicate where you will find an uninstal
70. Linux when using IPv6 For detailed information refer to http www bieringer de linux IPv6 IPv6 HOWTO IPv6 HOWTO html Windows e Windows XP and Windows 2003 users will need to install the Microsoft IPV6 service pack to enable IPV6 Mac Leopard e I Pv6 is not supported in KX II version 2 0 20 for Mac Leopard Samba e Pv6 is not supported for use with virtual media when using Samba zie Raritan m 194 Appendix A Informational Notes Keyboards Non US Keyboards French Keyboard Caret Symbol Linux Clients Only The Virtual KVM Client and the Multi Platform Client MPC do not process the key combination of Alt Gr 9 as the caret symbol when using French keyboards with Linux clients gt To obtain the caret symbol From a French keyboard press the key to the right of the P key then immediately press the space bar Alternatively create a macro consisting of the following commands 1 Press Right Alt 2 Press 9 3 Release 9 4 Release Right Alt Note These procedures do not apply to the circumflex accent above vowels In all cases the key to the right of the P key works on French keyboards to create the circumflex accent when used in combination with another character Accent Symbol Windows XP Operating System Clients Only From the Virtual KVM Client and the Multi Platform Client the key combination of Alt Gr 7 results in the accented character displaying twice when u
71. Mouse Mode Single Mouse mode uses only the target server mouse cursor and the local mouse pointer no longer appears onscreen While in single mouse mode the Synchronize Mouse command is not available there is no need to synchronize a single mouse cursor Note Single mouse mode does not work on Windows or Linux targets when using VM as a client Note VKC for the KX II 101 uses an icon set that differs from the icon set used in VKC for other Dominion KX products See VKC Toolbar for the KX II 101 for additional information gt To enter single mouse mode do the following 1 Choose Mouse gt Single Mouse Cursor Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 2 Click the Single Double Mouse Cursor button in the toolbar Single Cursor Mode You are about to enter Single Cursor mode While you are in this mode this software will have exclusive control over the mouse and keyboard To exit Single Cursor mode you must press CtrI Alt O gt To exit single mouse mode 1 Press Ctrl Alt O on your keyboard to exit single mouse mode Tool Options General Settings gt To set the tools options 1 Click Tools gt Options The Options dialog appears 2 Select the Enable Logging checkbox only if directed to by Technical Support This option creates a log file in your home directory 3 Choose the Keyboard Type from the drop down list if necessary The options include US In
72. OS Varlables eot nter e Re rester eet uta sn xe uer ka EROS 172 installing RSC orn WiIMdOWS E 173 Installing RSC for S n Solaris andi LII retinet ht n tener set aaa EE 173 Opening RSC from the Remote Console essent nnne 174 Raritan Serial Console Interface us eren ioi reet p teurer ei ed ou aN Bed 176 Default RSG Option Values e dx teer tera erit eh ee RP e tex e RD a gue tei na KR epu 176 Emulator ier i coved id techedegect badd atid QE ebd a Ret Pad eaDa Hd Que e EET em Aga Deae WR ETT ERE AREE 177 zn m HER LEE 185 TOOlS cundo a a RP rr pense D UIN LUN dei ernrerr Serine reer retry pa ee 186 heh ae eee etna ad dra UN GNU MOLENDINIS 190 IHelpixsse cssc iunt DNI NNI NC IND II UII 191 Appendix A Informational Notes 192 Guild 192 Java Runtime Environment SRE iiic aed rta nente e x tene eg ego ea eode HERR cB Xu nanus 192 IPV6 Support NOLS is cise cede 193 yero f 194 Non US A lee le 194 Macintosh Keyboard M 196 eela PERRO UI 197 Resolving Fedora Gore FOCUS reser eret ip ter p er cx eaa Fo RR nup edu 197 Mouse Pointer Synchronization Fedora 197 VKC and MPC Smart Card Connections to Fedora Servers 197 Resolving Issues with Firefox Freezing when Using Fedora sssssss 197 en
73. Port Port 5000 Logging Enable Logging Ap p ly 2 Select the Show scroll borders checkbox to view the thin scroll borders that show the Auto Scroll area 3 Select the Auto Sync mouse in two cursor mode checkbox to enable Automatic Mouse Synchronization diis Z Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client If you select the Display single cursor mode instructions checkbox the Single Cursor Mode dialog appears each time Single Cursor is enabled in the application see Mouse Options on page 111 for more information Select Auto Color Calibration to enable it In the KVM Switch OSUI Hot Key panel select the radio button next to the hot key combination you would like to use In the Keyboard Type panel click on the drop down arrow and click on your keyboard choice In the Broadcast Port panel type the broadcast port number in the Port field Click OK when finished Click Apply any time during your selection to apply an option you have chosen Upgrading Device Firmware To update a device s firmware Connect to the device by highlighting the device s icon in the Navigator Click Tools gt Update gt Update Device to perform firmware upgrades You are prompted to locate a Raritan firmware distribution file RFP format which can be found on the Raritan website www raritan com on the Firmware Upgrades page Ensure that you read
74. Press Ctrl Alt O to exit this mode A BE Note Not available in KX Il 101 V2 Full Screen Maximizes the screen real estate to view the Mode target server desktop E Scaling Increases or reduces the target video size so you can view the entire contents of the target server window without using the scroll bar E Z Raritan Connection Properties zie Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC The dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints The devices optimize KVM output not only for LAN use but also for WAN use These devices can also control color depth and limit video output offering an optimal balance between video quality and system responsiveness for any bandwidth The parameters in the Properties dialog can be optimized to suit your needs for different operating environments Connection properties are saved across subsequent connections to generation 2 devices once they are set and saved gt To set the connection properties 1 Choose Connection gt Properties or click the Connection Properties button amp in the toolbar The Properties dialog appears Properties Connection Speed ARTENE v Color Depth 15 bitRGB Color v Smoothing TS gt Low Note KX II 101 does not support 1G Ethernet 2 Choose the Connection Speed from the drop down list The device can automatically detect availab
75. Raritan Virtual KVM Client dialog the version is displayed as Version Unknown Single Mouse Mode Connecting to a Target Under CC SG Control Via VKC Using Firefox When using Firefox to connect to a KX II or KSX II target under CC SG control using DCIM PS2 or DCIM USBG2 if you change to Single Mouse Mode in the Virtual KVM Client the VKC window will no longer be the focus window and the mouse will not respond If this occurs left click on the mouse or press Alt Tab to return the focus to the VKC window Proxy Mode and MPC If you are using KX Il in a CC SG configuration do not use the CC SG proxy mode if you are planning to use the Multi Platform Client MPC Moving Between Ports on a Device If you move a between ports on the same Raritan device and resume management within one minute CC SG may display an error message If you resume management the display will be updated Raritan Index A About the Active KVM Client 5 About the Virtual KVM Client 5 Absolute Mouse Mode 26 112 113 Accessing the MPC Diagnostic Interface excluding KX II e 156 Accessing Virtual Media on a Windows 2000 Server Using a D2CIM VUSB 204 Activity Log for Generation 1 Devices 145 Adjusting Video Settings 18 108 Administrative Functions 131 Advanced Settings 135 AKC Supported NET Framework Operating Systems and Browsers 6 Audio 33 104 197 Audio Bandwidth Requirements 34 Audio in a Linu
76. Use the Color Calibration command if the color levels hue brightness and saturation of the transmitted video images do not seem accurate The device color settings remain the same when switching from one target KVM server to another so you can perform color calibration once to affect all connected target servers 1 Open a remote KVM connection to any server running a graphical user interface zie Raritan m Chapter 3 Multi Platform Client and Raritan Remote Client 2 Ensure that a solid white color covers approximately 1596 or more of the target server s desktop TIP Open Microsoft Notepad and maximize the window 3 Onthe Video menu choose Calibrate Color or click the Color Calibration button kal on the toolbar The target device page updates its calibration Tip Specify automatic color calibration using Tools gt Options See General Options see General Options Advanced Options Client Launch Settings and Scan Settings on page 132 for more information Help Options This menu command provides version information about the Virtual KVM Client in case you require assistance from Raritan Technical Support gt To obtain version information e Choose Help gt About Raritan Multi Platform Client Use the Copy to Clipboard button to copy the information contained in the dialog to a clipboard file so it can be accessed later if needed G 5E Raritan Z Raritan Chapter 3 Multi Platform Client and Rarita
77. V Status Bar Xe oma IV Navigator IV Message Show Sort gt i Unassigned Channels gt Vf Discovered Devices Target Screen Resolution i Scale Video Remote Power Management AC power to associated targets can be managed when used with a properly configured Raritan Remote Power Control Strip RPC strip Three options are available when performing remote target power management e Power On e Power Off e Cycle Power gt To change the power status of a target 1 Select the target in the Navigator 2 Onthe Tools menu choose Power On Power Off or Cycle Power Import Export Keyboard Macro Definitions The functions contained in this section describe how to exchange keyboard macro definitions between users using import and export functions The primary purpose of this function is to exchange data between copies of the client application Import Export Keyboard Macros Macros exported from Active KVM Client AKC cannot be imported into Multi Platform Client MPC or Virtual KVM Client VKC Macros exported from MPC or VKC cannot be imported into AKC Note KX Il 101 does not support AKC gt To import macros 1 Choose Keyboard gt Import Keyboard Macros to open the Import Macros dialog Browse to the folder location of the macro file 2 Click on the macro file and click Open to import the macro Raritan Raritan Chapter 3 Multi Platform Client and
78. VM Client for each target server connected These windows can be accessed via the Windows task bar Note Some features such as client launch settings and smart cards are not supported by the LX and as such are not supported by AKC or VKC when used in conjunction with the LX Note The KX II 101 V2 only supports a connection to one target at a time Virtual KVM Client windows can be minimized maximized and moved around your computer desktop Note Refreshing your HTML browser closes the Virtual KVM Client connection so exercise caution Note If you are using Firefox 3 0 3 you may experience problems launching the application If this occurs clear the browser cache and launch the application again About the Active KVM Client zie Raritan The Microsoft Windows NET based Active KVM Client AKC is available in the KX II 2 2 and later and LX 2 4 5 and later AKC can be used with all KX Il and LX models The KX2 101 and KX II 101 V2 is not supported AKC is based on Microsoft Windows NET technology and allows you to run the client in Windows environments without the use of the Java Runtime Environment JRE which is required to run Raritan s Virtual KVM Client VKC and Multi Platform Client MPC AKC also works with CC SG Note Some features such as client launch settings and smart cards are not supported by the LX and as such are not supported by AKC or VKC when used in conjunction with the LX Not
79. Video scales the complete target video image to fit the remote desktop area as it grows or shrinks Combine this setting with target screen resolution for a full page effect on targets with a higher resolution than your desktop zie Raritan 80 Chapter 3 Multi Platform Client and Raritan Remote Client Auto Scroll The auto scroll feature automatically scrolls the video display in the direction of the cursor as the cursor approaches the edge of the display A thin border appears around the perimeter of the remote desktop area to indicate the function is on When enabled if you see scroll bars and then move the cursor onto the border the page automatically scrolls in the appropriate direction The scroll border is activated by selecting Show Scroll Borders in the Options dialog which is accessed by choosing Tools Options Connection Profiles Connection profiles store important information about your Raritan device such as the IP address custom TCP ports preferred compression settings and custom security keys A profile is required to access devices outside your subnet and to access devices using a dial up connection Through profiles you can set up personalized connections These profiles are not shared among other users The information collected when creating a new connection profile differs based on Generation 1 and Generation 2 devices Tip If your Raritan device is configured to use a custom TCP port or a gr
80. a Upon completion of your tasks disconnect the virtual media See Disconnecting Virtual Media on page 168 Virtual Media File Server Setup File Server ISO Images Only Note This feature is only required when using virtual media to access file server ISO images ISO9660 format is the standard supported by Raritan However other CD ROM extensions may also work Note SMB CIFS support is required on the file server Use the Remote Console File Server Setup page to designate the files server s and image paths that you want to access using virtual media File server ISO images specified here are available for selection in the Remote Server ISO Image Hostname and Image drop down lists in the Map Virtual Media CD ISO Image dialog See Mounting CD ROM DVD ROM ISO Images on page 166 gt To designate file server ISO images for virtual media access 1 Choose Virtual Media from the Remote Console The File Server Setup page opens 2 Check the Selected checkbox for all media that you want accessible as virtual media 3 Enter information about the file server ISO images that you want to access P Address Host Name Host name or IP address of the file server Image Path Full path name of the location of the ISO image For example sharename0 path0 image0 iso sharename1 path1 image1 iso and so on Note The host name cannot exceed 232 characters in length 4 Click Save All media specified here are now avai
81. access to the file server The name can include the domain name such as mydomain username d File Server Password Password required for access to the file server field is masked as you type e Click Connect The media will be mounted on the target server virtually You can access the media just like any other drive Note If you are working with files on a Linux target use the Linux Sync command after the files are copied using virtual media in order to view the copied files Files may not appear until a sync is performed Note If you are using the Windows 7 operating system Removable Disk is not displayed by default in the Window s My Computer folder when you mount a Local CD DVD Drive or Local or Remote ISO Image To view the Local CD DVD Drive or Local or Remote ISO Image in this folder select Tools Folder Options View and deselect Hide empty drives in the Computer folder Note You cannot access a remote ISO image via virtual media using an IPv6 address due to third party software technical limitations zie Raritan d Chapter 4 Virtual Media Disconnecting Virtual Media gt To disconnect the virtual media drives e For local drives choose Virtual Media gt Disconnect Drive e For CD ROM DVD ROM and ISO images choose Virtual Media gt Disconnect CD ROM ISO Image Note In addition to disconnecting the virtual media using the Disconnect command simply closing the KVM connection closes the vir
82. an 2 24 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Additional Notes for Intelligent Mouse Mode e Be sure that there are no icons or applications in the upper left section of the screen since that is where the synchronization routine takes place e Donotuse an animated mouse e Disable active desktop on KVM target servers Synchronize Mouse In dual mouse mode the Synchronize Mouse command forces realignment of the target server mouse pointer with Virtual KVM Client mouse pointer gt To synchronize the mouse do one of the following e Choose Mouse gt Synchronize Mouse or click the Synchronize Mouse button in the toolbar Note This option is available only in Standard and Intelligent mouse modes Standard Mouse Mode Standard Mouse mode uses a standard mouse synchronization algorithm using relative mouse positions Standard Mouse mode requires that mouse acceleration is disabled and other mouse parameters are set correctly in order for the client and server mouse to stay synchronized gt To enter Standard Mouse mode e Choose Mouse gt Standard Raritan Z Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Intelligent Mouse Mode In Intelligent Mouse mode the device can detect the target mouse settings and synchronize the mouse cursors accordingly allowing mouse acceleration on the target Intelligent mouse mode is the default for non VM targets During s
83. an Serial Console Setting Linux OS Variables To set Java for a specific user open and edit the profile file located in the home Username folder To set Java for all users open the profile file in your etc folder 1 Find the line where you set your path export PATH SPATH home username somefolder 2 Before that line you must set your JAVA HOME and then modify your PATH to include it by adding the following lines export JAVA HOME home username j2sdk1l 6 export PATH SPATH JAVA HOME bin 3 Save the file Setting UNIX OS Variables To check the latest JRE version on Sun Solaris 1 Launch a terminal window on the Sun Solaris desktop 2 Type java version in the command line and press Enter The currently installed version of Java Runtime Environment JRE appears f your path variable is not set to where the Java binaries have been installed you may not be able to see the JRE version Assuming JRE 1 6 is installed in usr local java you must set your PATH variable To seta path for the bash shell export PATH S PATH usr local java j2rel 6 bin To set path for tcsh or csh set PATH PATH usr local java j2re1 6 bin These commands can either be typed at the terminal each time you log in or add them to your bashrc for bash shell or cshrc for csh and tcsh so that each time you log in the path is already set See your shell documentation if you encounter probl
84. are added if needed b Select Full Screen to open the target window in full screen mode To configure the monitor on which the target viewer is launched a Select Vonitor Client Was Launched from if you want the target viewer to be launched using the same display as the application that is being used on the client for example a web browser or applet b Use Select From Detected Monitors to select from a list of monitors that are currently detected by the application If a previously selected monitor is no longer detected Currently Selected Monitor Not Detected is displayed To configure additional launch settings a Select Enable Single Cursor Mode to enable single mouse mode as the default mouse mode when the server is accessed b Select Enable Scale Video to automatically scale the display on the target server when it is accessed Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client c Select Pin Menu Toolbar if you want the toolbar to remain visible on the target when it is in Full Screen mode By default while the target is in Full Screen mode the menu is only visible when you hover your mouse along the top of the screen 3 Click OK Scan Settings The KX II and LX provide a port scanning feature that searches for selected targets and displays them in a slide show view allowing you to monitor up to 32 targets at one time You can connect to targets or focus on a specifi
85. aritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Note The default Noise Filter is 2 Raritan recommends that you lower this value to 0 zero Although higher settings will stop the needless transmission of false color variations true and intentional small changes to a video image may not be transmitted b PLL Settings If the video image looks extremely blurry or unfocused the PLL settings for clock and phase can be adjusted until a better image appears on the active target server Warning Exercise caution when changing the clock and phase settings since doing so may result in lost or distorted video and you may not be able to return to the previous state Contact Raritan Technical Support before making any changes Clock Controls how quickly video pixels are displayed across the video page Changes made to clock settings cause the video image to stretch or shrink horizontally Odd number settings are recommended Under most circumstances this setting should not be changed because the autodetect is usually quite accurate Phase Phase values range from 0 to 31 and will wrap around Stop at the phase value that produces the best video image for the active target server a Color Settings These settings control the brightness contrast and positioning of the target server display Select the Link Color Controls checkbox to make all slide adjusters move in unison when any one option is mo
86. ause the user session to be locked or you will be logged out depending on how the card removal policy has been setup on the target server OS When the KVM session is terminated either because it has been closed or because you switch to a new target the smart card reader will be automatically unmounted from the target server When PC Share mode is enabled on the device multiple users can share access to a target server However when a smart card reader is connected to a target the device will enforce privacy regardless of the PC Share mode setting In addition if you join a shared session on a target server the smart card reader mounting will be disabled until exclusive access to the target server becomes available After a KVM session is established to the target server a Smart Card menu and button are available in the Virtual KVM Client VKC Active KVM Client AKC and Multi Platform Client MPC Once the menu is opened or the Smart Card button is selected the smart card readers that have been detected as attached to the remote client are displayed From this dialog you can attach additional smart card readers refresh the list of smart card readers attached to the target and detach smart card readers You are also able to remove or reinsert a smart card This function can be used to provide notification to a target server OS that requires a removal reinsertion in order to display the appropriate login dialog Using this function allows
87. ayed across the video screen Changes made to clock settings cause the video image to stretch or shrink horizontally Odd number settings are recommended Under most circumstances this setting should not be changed because the autodetect is usually quite accurate Phase Phase values range from 0 to 31 and will wrap around Stop at the phase value that produces the best video image for the active target server Raritan Chapter 3 Multi Platform Client and Raritan Remote Client c Brightness Use this setting to adjust the brightness of the target server display d Brightness Red Controls the brightness of the target server display for the red signal e Brightness Green Controls the brightness of the green signal f Brightness Blue Controls the brightness of the blue signal g Contrast Red Controls the red signal contrast h Contrast Green Controls the green signal i Contrast Blue Controls the blue signal If the video image looks extremely blurry or unfocused the settings for clock and phase can be adjusted until a better image appears on the active target server Warning Exercise caution when changing the Clock and Phase settings Doing so may result in lost or distorted video and you may not be able to return to the previous state Contact Raritan Technical Support before making any changes j Horizontal Offset Controls the horizontal positioning of the target server display on your monitor k V
88. background jpa File name Server Screenshot Files of type JPEG image files Save Cancel mV a zie Raritan 21 22 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Mouse Options Changing the Maximum Refresh Rate If the video card you are using on the target uses custom software and you are accessing the target through MPC or VKC you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target gt To adjust the monitor refresh rate 1 In Windows select Display Properties gt Settings gt Advanced to open the Plug and Play dialog Click on the Monitor tab Set the Screen refresh rate Click OK and then OK again to apply the setting When controlling a target server the Remote Console displays two mouse cursors one belonging to your client workstation and the other belonging to the target server You can operate in either single mouse mode or dual mouse mode When in dual mouse mode and provided the option is properly configured the mouse cursors align When there are two mouse cursors the device offers several mouse modes e Absolute Mouse Synchronization e Intelligent Mouse Mode e Standard Mouse Mode Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Mouse Pointer Synchronization When remotely viewing a target server that uses a mouse two mouse cursors a
89. board layout checkbox to specify that a US International English keyboard on the target 4 Click OK Common Hot Key Exceptions for MPC The following common hot key combinations are not sent to the target system Hot Key Description Combination Ctrl Alt Delete The sequence is sent to the local system and the Windows Security Task Manager Shutdown and So on dialog is displayed Ctrl Left Alt M Brings up the shortcut menu Print Scrn Treated locally and copies the page to the clipboard Alt Tab Switches between open Windows on the local machine Ctrl Esc Opens the Start menu on the local machine Mie Windows button E launches Windows Explorer on the local machine wF Windows button F is used to find files and folders on the local machine L JV Windows button M minimizes all windows on the local machine The following hot key combination exception affects both the remote KVM target and local machine Hot Key Description Combination Alt F4 Depending on the focus this combination closes the Raritan Raritan Hot Key Combination Chapter 3 Multi Platform Client and Raritan Remote Client Description application window Specifically if the focus is on the application the application closes If the focus is on an application s title bar in the target s video that application closes Following are limitations to specific keyboards and hot key combinations Hot Key Combinati
90. c target as needed Scans can include standard targets blade servers tiered Dominion devices and KVM switch ports See Scanning Ports Use the Scan Settings tab to customize the scan interval and default display options To set scan settings Click Tools gt Options The Options dialog appears Select the Scan Settings tab omr m In the Display Interval 10 255 sec field specify the number of seconds you want the target that is in focus to display in the center of the Port Scan window 4 Inthe Interval Between Ports 10 255 sec field specify the interval at which the device should pause between ports 5 Inthe Display section change the default display options for the thumbnail size and split orientation of the Port Scan window 6 Click OK Options in MPC for KX II 101 and KX G1 The Options available in the Tools menu allow you to customize scroll borders mouse mode settings Single Cursor mode auto color calibration hot key configuration keyboard type broadcast port and logging gt To configure the general options in MPC 1 Choose Tools gt Options The Options dialog appears and displays the General tab by default General Options 2 Select the Show scroll borders checkbox to view the thin scroll borders designating the autoscroll area 3 Select the Auto Sync mouse in two cursor mode checkbox to enable automatic mouse synchronization 137 Chapter 3 Multi Platform Client and Rarita
91. computer on which the Virtual KVM Client is running your client PC Macros are stored on the client PC and are PC specific Therefore if you use another PC you cannot see your macros In addition if another person uses your PC and logs in under a different name that user will see your macros since they are computer wide Keyboard macros created in the Virtual KVM Client are available in Multi Platform Client MPC and vice versa However keyboard macros created in Active KVM Client AKC cannot be used in VKC or MPC and vice versa Note KX II 101 does not support AKC 11 12 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Import Export Keyboard Macros Macros exported from Active KVM Client AKC cannot be imported into Multi Platform Client MPC or Virtual KVM Client VKC Macros exported from MPC or VKC cannot be imported into AKC Note KX Il 101 does not support AKC 1 To import macros Choose Keyboard Import Keyboard Macros to open the Import Macros dialog Browse to the folder location of the macro file Click on the macro file and click Open to import the macro a If too many macros are found in the file an error message is displayed and the import terminates once OK is selected b Ifthe import fails an error dialog appears and a message regarding why the import failed is displayed Select OK to continue the import without importing the macros that cannot be imported
92. d then a floppy disk is removed To avoid these issues you must be a root user e The following drive partition limitations exist across operating systems Windows and Mac targets are not able to read Linux formatted partitions Windows and Linux cannot read Mac formatted partitions Only Windows Fat partitions are supported by Linux Windows FAT and NTFS supported by Mac Mac users must unmount any devices that are already mounted in order to connect to a target server Use diskutil umount dev disk1s1 to unmount the device and diskutil mount dev disk1s1 to remount it Virtual Media in a Mac Environment KX II 2 4 0 and later and LX 2 4 5 and later support virtual media in a Linux environment Following is important information for Mac users regarding using virtual media Active System Partitions e You cannot use virtual media for mount active system partitions for a Mac client Drive Partitions e The following drive partition limitations exist across operating systems Windows and Mac targets are not able to read Linux formatted partitions Windows and Linux cannot read Mac formatted partitions Only Windows Fat partitions are supported by Linux Windows FAT and NTFS supported by Mac Raritan Chapter 4 Virtual Media e Mac users must unmount any devices that are already mounted in order to connect to a target server Use diskutil umount dev disk1s1 to unmount the device and diskutil
93. d Video Mouse Virtual Medis Tools SmartCard View Window Help Se X zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client RRC Full Screen Mode Full screen mode removes the surrounding RRC graphical interface and your local desktop area filling your screen with the video from the target server Your screen s resolution is adjusted to match the resolution of the target server provided your graphics system supports it If your graphics system does not support the resolution of the target system you are unable to activate full screen mode and a message appears requesting that you change your video resolutions first Note To view the video resolutions your system supports in a Windows operating system environment access your computer s Control Panel from the Windows Start menu double click on Display and click on the Settings tab Activate full screen mode in one of the following ways once you are connected to a target e Click the Full Screen icon H in the toolbar and then click OK in the confirmation message that appears e Choose View gt Full Screen and then click OK in the confirmation message that appears e Press Cirl Left Alt M to open the shortcut menu Next press the F key on your keyboard or use your mouse to choose Full Normal Screen Click OK in the confirmation message that appears desejiaenasSuid eez BNA 325M Z Raritan Chapter 3 Multi Platform Client and Raritan Rem
94. driver USB Keyboard Card SCM SCR338 Proprietary card reader Combo Microsystems reader implementation not CCID compliant USB Token Aladdin eToken Proprietary PRO implementation Smart Card Minimum System Requirements Local Port Requirements The basic interoperability requirement for local port attachment to the is All devices smart card reader or token that are locally attached must be USB CCID compliant Target Server Requirements When using smart card readers the basic requirements for interoperability at the target server are The IFD smart card reader Handler must be a standard USB CCID device driver comparable to the generic Microsoft USB CCID driver A D2CIM DVUSB Dual VM CIM is required and must be using firmware version 3AGE or later Blade chassis server connections where a CIM per blade is used are supported Blade chassis server connections where a CIM per chassis is used is only supported for IBM BladeCenter models H and E with auto discovery enabled Windows XP Targets Windows XP operating system targets must be running Windows XP SP3 in order to use smart cards with the If you are working with NET 3 5 in a Windows XP environment on the target server you must be using SP1 Linux Targets 40 Raritan Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC If you are using a Linux target the following requirements must be met to use smart ca
95. e If you are using direct port access with AKC you must open a new browser window or browser tab for each target you want to access If you try to access another target by entering the DPA URL into the same browser window or browser tab you are currently accessing a target from you will not be able to connect and may receive an error Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC AKC Supported NET Framework Operating Systems and Browsers NET Framework AKC requires Windows NET version 3 5 and will work with both 3 5 and 4 0 installed but will not work with 4 0 alone Operating Systems When launched from Internet Explorer AKC allows you to reach target servers via the KX II 2 2 and later and the LX 2 4 5 and later AKC is compatible with the following platforms running NET Framework 3 5 e Windows XP operating system e Windows Vista operating system up to 64 bit e Windows 7 operating system up to 64 bit Note You must be using Windows 7 if WINDOWS PC FIPs is turned on and you are accessing a target using AKC and a smartcard Since NET is required to run AKC if you do not have NET installed or you have an unsupported version of NET installed you will receive a message instructing you to check the NET version Browser e Internet Explorer 6 or later If you attempt to open AKC from a browser other than IE 6 or later you will receive an error message instructing you to check your browse
96. e Intelligent and Standard Mouse modes are available to all device targets Absolute Mouse mode are only available to Mac and Windows operating system USB targets Automatic Mouse Synchronization For Generation 1 devices When in Dual Cursor mode the system will automatically align the mouse cursors when the cursor is inactive for 15 seconds Enable this feature by clicking the Synchronize Mouse button in the toolbar or selecting Tools Options and selecting the Auto Sync mouse in two cursor mode checkbox Automatic Mouse Synchronization is available for Generation 2 devices when e Anew connection is established e Auto sense is enabled e Color calibration is enabled Enable this feature in Generation 2 devices by clicking the Synchronize Mouse button in the toolbar or selecting Mouse Synchronize Mouse Z Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Absolute Mouse Mode In this mode absolute coordinates are used to keep the client and target cursors in sync even when the target mouse is set to a different acceleration or speed This mode is supported on servers with USB ports and is the default mode for VM and dual VM targets gt To enter absolute mouse mode e Choose Mouse gt Absolute Note The absolute mouse setting requires a USB target system and is the recommended mouse setting for KX II 101 Note For KX II Absolute Mouse Synchronization is available f
97. e KVM Communication TCP IP Port used to access the target device Data rate in Data rate out The frames per second transmitted for video The duration of the connect time The page resolution horizontally The page resolution vertically How often the page is refreshed The RFB Protocol version The oldest supported version of the client software 0 Obsolete 3 Software version Power on self test error code 0 no error A list of the various network options that have been enabled or disabled such as DHCP dial in autodetection and so on A list of the various security options that have been enabled or disabled such as SSL encryption SNMP and so on RFP and TR support enabled or disabled 0 not used KME version number for systems that use the KME Serial devices Number of video devices detected Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Connection Description information Serial devices count Number of serial devices detected Reserved 0 not used FPS Frames per second Available only in MPC gt To copy this information e Click Copy to Clipboard in the Connection Info dialog The information is now available to be pasted into the program of your choice Generation 2 Devices The following information is displayed about a current connection to Generation 2 devices Connection Description information Device name The name of you
98. e Shortcut Menu Keyboard Combination gt To change the keyboard combination do the following 1 Choose Tools gt Options to open the Options dialog 2 From the Keyboard Shortcut Menu HotKey drop down select the keyboard combination you want to use to open the shortcut menu 3 Click OK or Apply Once a new keyboard combination is assigned the new combination is displayed in the shortcut menu and in the onscreen message that displays when the combination is used Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Keyboard Macros A hot key combination is a set of keystrokes that performs an action when pressed For example the hot key combination Ctrl Alt 0 might be created to minimize all windows A keyboard macro is a shortcut that sends a hot key combination to a target server Using keyboard macros ensures that hot key combinations intended to be used on the target server are sent to and interpreted only by the target server and not by the computer on which the client is running Raritan strongly suggests the use of keyboard macros instead of hot key combinations since certain hot key combinations have been found not to work properly depending on the platform and behavioral difference between the application and web browser version Specifically using hot keys can result in your own client PC intercepting the command and performing the action instead of sending the command to the
99. e Video Mode in the Video Settings window e The edges of the target video should be clearly visible that is a black border should be visible between the target desktop and the remote KVM console window when you scroll to an edge of the target video image e When using the intelligent mouse synchronization function having a file icon or folder icon located in the upper left corner of your desktop may cause the function not to work properly To be sure to avoid any problems with this function Raritan recommends you do not have file icons or folder icons in the upper left corner of your desktop After autosensing the target video manually initiate mouse synchronization by clicking the Synchronize Mouse button on the toolbar This also applies when the resolution of the target changes if the mouse cursors start to desync from each other If intelligent mouse synchronization fails this mode will revert to standard mouse synchronization behavior Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Please note that mouse configurations will vary on different target operating systems Consult your OS guidelines for further details Also note that intelligent mouse synchronization does not work with UNIX targets Standard Mouse Mode Standard Mouse mode uses a standard mouse synchronization algorithm using relative mouse positions Standard Mouse mode requires that mouse acceleration is disabled a
100. e cursors are synchronized but left idle for five minutes or longer the target mouse pointer automatically aligns itself with the upper left corner of the target window Execute the Synchronize Mouse command to ensure local and target mouse pointer alignment Single Mouse Cursor mode for Apple Mac target servers is supported for MPC Select Single Mouse Cursor on the Mouse menu in MPC to enter this mode While in this mode the cursor remains in the video window for the Mac Server To exit open the shortcut menu and press S on the keyboard 111 zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 112 Mouse Synchronization Options In addition to synchronizing mouse cursors or toggling between single and dual cursor mode the Mouse menu provides three options for synching cursors when in dual cursor mode Menu option Description Absolute When connected to selected Dominion devices and targets with USB ports the application uses absolute coordinates to keep the cursors in sync See Absolute Mouse Mode on page 26 for more information Intelligent Under certain conditions the application can detect the target mouse settings and synchronize the mouse cursors accordingly accelerating the mouse on the target device See Intelligent Mouse Mode on page 25 for more details Standard This is the standard mouse synchronization algorithm See Standard Mouse Mode on page 24 for more information Note Th
101. e dialog 19 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Note Some Sun background screens such as screens with very dark borders may not center precisely on certain Sun servers Use a different background or place a lighter colored icon in the upper left corner of the screen Video Settings Noise Filter Noise Fiker PLL Settings Clock Phase Color Settings Brightness Red lt gt Brightness Green lt gt Brightness Blue Contrast Red gt A v v Contrast Green Contrast Blue Horizontal Offset 4 4 4 Vertical Offset 4 gt Automatic Color Calibration Video Sensing Best possible video mode Q Quick sense video mode 20 5E Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Using Screenshot from Target You are able to take a screenshot of a target server using the Screenshot from Target server command If needed save this screenshot to a file location of your choosing as a bitmap JPEG or PNG file gt To take a screenshot of the target server 1 Select Video Screenshot from Target or click the Screenshot from AE Target button Be on the toolbar 2 Inthe Save dialog choose the location to save the file name the file and select a file format from the Files of type drop down 3 Click Save to save the screenshot Save in My Downloads d i lal BL 5 Miscellaneous D HTML
102. e setting Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Mouse Options Single Cursor Mode Dual Cursor Mode When remotely viewing a target server that uses a mouse two mouse cursors are displayed on the remote desktop When your mouse pointer lies within the remote desktop area mouse movements and clicks are directly transmitted to the connected target server The pointer generated by the operating system slightly leads the target server s mouse pointer during movement This is a result of digital delay On fast LAN connections you may want to disable the mouse pointer and view only the target server s pointer To toggle between these two modes choose Single Double Cursor on the shortcut menu Alternatively click the Single Mouse Pointer button in the toolbar or choose Mouse Single Cursor Mode Single Cursor Mode You are about to enter Single Cursor mode While you are in this mode this software will have exclusive control over the mouse and keyboard To exit Single Cursor mode you must press Ctrl Alt M then S Iv Show this dialog each time you start Single Cursor mode Cancel When in Dual Cursor mode press Ctrl Left Alt M and execute the Synchronize Mouse shortcut to force realignment of the mouse cursors If the mouse cursors still remain out of sync click the Auto Sense Video mr Settings button on the toolbar Note When in Dual Cursor mode if the dual mous
103. e the function not to work properly To be sure to avoid any problems with this function Raritan recommends you do not have file icons or folder icons in the upper left corner of your desktop After autosensing the target video manually initiate mouse synchronization by clicking the Synchronize Mouse button on the toolbar This also applies when the resolution of the target changes if the mouse cursors start to desync from each other If intelligent mouse synchronization fails this mode will revert to standard mouse synchronization behavior 25 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Please note that mouse configurations will vary on different target operating systems Consult your OS guidelines for further details Also note that intelligent mouse synchronization does not work with UNIX targets Absolute Mouse Mode In this mode absolute coordinates are used to keep the client and target cursors in sync even when the target mouse is set to a different acceleration or speed This mode is supported on servers with USB ports and is the default mode for VM and dual VM targets gt To enter absolute mouse mode e Choose Mouse gt Absolute Note The absolute mouse setting requires a USB target system and is the recommended mouse setting for KX II 101 Note For KX Il Absolute Mouse Synchronization is available for use with the virtual media enabled USB CIM D2CIM VUSB and D2CIM DVUSB only Single
104. ea codes or outside line access codes 91 92 Chapter 3 Multi Platform Client and Raritan Remote Client Select the modem as configured in Windows from the drop down list that will be used to dial and connect to your Raritan device Note For security reasons you must use the MPC standalone client if you require modem access Further one modem on a client PC can be used for only one device connection a Touse the default port settings for the HTTPS port port 443 and the Discovery port port 5000 leave their respective Use Default checkboxes selected As long as the Use Default checkboxes are selected the HTTPS Port and Discovery Port fields are not active If you would like to change the default ports to other ports deselect the respective Use Default checkbox and enter the port in the appropriate field For example to change the HTTPS port deselect its Use Default checkbox and enter the port number in the HTTPS field Add Connection v ANY Connect GOInpressipm Security Description Product Dominion KX G2 n Connection Type Dial Up Connection v Phone Number Modem conexant HDA D110 MDC V 92 Modem v Use Default Use Default Discovery Port To modify a profile Select the device in the Navigator panel and right click it Choose Modify Profile The Modify Connection dialog appears Update the fields as appropriate Click OK To
105. eceive administrative permissions It is only when the user belongs to the Administrator group that they have access to backup restore and restart functions This is true regardless of any device user group settings that may be applied to the user 131 132 Chapter 3 Multi Platform Client and Raritan Remote Client General Options Advanced Options Client Launch Settings and Scan Settings Options in MPC for KX Il and KSX II The Options available in the Tools menu allow you to customize scroll borders mouse mode settings Single Cursor mode auto color calibration hot key configuration keyboard type broadcast port and logging For KX II users you are able to change the default HTTP and or HTTPS ports used by the device so that the device ports do not conflict with ports you may already be using For example if you are using the default HTTP port 80 for another purpose changing the port will ensure the device does not attempt to use it Configuring client launch settings allows you to define the screen settings for a KVM session KX II users can also configure scan settings Note KSX Il does not support scanning Raritan Chapter 3 Multi Platform Client and Raritan Remote Client General Show scroll borders Auto Sync mouse in two cursor mode Not supported for KX Generation 2 Display single cursor mode instructions Automatic Color Calibration For KX Generation 1 only Keyboard Type US Inter
106. ected to the same target indicator server on the device One icon indicates a single user is connected and two icons indicates two or more users are connected Concurrent connection ability can be set globally under PC share mode on the Manager Security Settings page or set per individual user in the Concurrent Access Mode setting on the Manager User Account Settings page For the device concurrent connection ability can be set using the PC Share Mode option in the Security Settings page PC Share permits concurrent access and Private limits server access to one user at a time CAP Lock key Indicates the status of the current target NUM indicators KVM Server in respect to the activation of SCRL the Caps Lock Num Lock and Scroll Lock keys If these keys are enabled on the target server being viewed this affirmative status is reflected on the status bar Note If a light is used on your keyboard to indicate the Scroll Lock Num Lock and Caps Lock key is active it may or may not be in sync with the lock key indicator status displayed on the status bar See the status bar as your guide if this occurs RRC Status Bar The status bar displays session information about your connection to a Raritan device This information includes gt Path 3 KVM Port 33 EU Sa CAP NUM SCRL 7 E o Raritan Z Raritan Diagram key Q Q o Chapter 3 Multi Platform Client and Raritan Remote Client Sess
107. elect the device in the Navigator panel and right click it 2 Choose Modify Profile The Modify Connection dialog appears 3 Update the fields as appropriate 4 Click OK gt To delete a profile 1 Select the device with a profile in the Navigator and right click it 2 Choose Delete Profile 3 When prompted to confirm the deletion click Yes to delete the profile for this device or click No to return to the application without deleting Note The device only supports modem connections to the Administrative functions in MPC Port functions are not supported via modem Creating Modifying and Deleting Profiles in RRC gt To create a profile 1 There are two ways to create a profile For automatically discovered devices right click the device name in the Navigator and choose Add Profile from the shortcut menu For other devices choose Connection gt New Profile The Add Connection dialog appears Options are organized into three tabs 85 Chapter 3 Multi Platform Client and Raritan Remote Client Note The Compression and Security tabs are not available for Generation 2 devices Add Connection Connect Compression Security Description Connection Type Dial Up Connection Phone Number Modem Conexant HDA D110 MDC 92 Modem Iv Use Default Port Number Pot Number 5000 Connect Tab 2 On the Connect tab type a meaningful description of the device in the Description field Th
108. ems 3 Ifthe JRE is version 1 6 or later proceed with the RSC installation If the JRE is an older version than 1 6 go to the Sun website at http java sun com products to download the latest Runtime Environment id sis Raritan Chapter 5 Raritan Serial Console Installing RSC on Windows You must have administrative privileges to install RSC 1 2 T 8 9 To install RSC on a Windows operating system Log on to a Windows machine Download or copy from a known location the RSC installer jar installation file Double click the executable file to start the installer program The splash page appears Click Next The installation path page appears Change the path if desired Click Next The installation progress page appears Note The standalone version of Raritan Serial Console RSC is available from the Raritan website www raritan com on the Support page Click Next The Windows shortcut page appears Specify the desired Program Group for the shortcut Click Next The installation finished page appears 10 Click Done Installing RSC for Sun Solaris and Linux zie Raritan You must have administrative privileges to install RSC 1 2 Log in to your Sun Solaris machine Download or copy from a known location the RSC installer jar installation file Open a terminal window and change to the directory where the installer is saved Type java jar RSC installer jar and press Ent
109. en using a device over an unpredictable public WAN particularly in international scenarios 5 Use the slider to select the desired level of video Smoothing 15 bit mode only The level determines how aggressively to blend page regions with small color variation into a single smooth color Smoothing improves the appearance of the target video by reducing the video noise that is displayed 6 Select Frames per second This setting instructs MPC on how often to redraw the video display of the target This only affects the client display behavior and has no bearing on the data rate of the video being sent to the client Setting this option higher makes the video appear smoother but also requires more processing power 7 Click OK to create the connection profile zie Raritan id Chapter 3 Multi Platform Client and Raritan Remote Client MPC Connection Properties Generation 2 Devices gt To adjust connection properties 1 Choose Connection gt Properties or click the Connection Properties p button in the toolbar Update the settings in the Compression tab 2 Setthe Connection Speed Use this setting to manually adjust the connection speed to accommodate bandwidth constraints Devices can automatically detect available bandwidth and not limit bandwidth use However you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Et
110. enn entrent tnnt tne 148 Import Export Keyboard Macro Definitions ssseseeene 148 Accessing the MPC Diagnostic Interface excluding KX II sss 156 i Raritan Contents Chapter 4 Virtual Media 157 ecl 158 Prerequisites for Using Virtual Media sesssesssseeeeeee eene 161 Virtual Media in a Linux Environment exoriri eren a 162 Virtual Media in a Mac Environment essssssssssssseseseeetneneen entres 162 Conditions when Read Write is Not Available seen 163 Using Virt al Media e eroe E rente ee ke eres a RR RED PNE RR E NE KR RE 163 Virtual Media File Server Setup File Server ISO Images Only 164 Connecting to Virtual Media 22 aaia cie ci Mire ested xen ER Kon S Md REEF ERR FERE atada 165 Mounting Local Drives iksiri aeaa aaa eaaa aai aid aha i aa ATEN 165 Mounting CD ROM DVD ROM ISO Imagges sse 166 Disconnecting Virtual Media ceeds riii nece remise aaa tr De ann dees 168 Chapter 5 Raritan Serial Console 169 eld 169 RSG System Requirements oet edt dx tree Le rabo pex I a ex Ginga 169 Setting Windows OS Variables etre estere e tua Da ne due kane x uS 169 Setting Linux OS Varlables uie oe e ree respire NAS bx ER UNE exu e pr ERE RES 172 Setting UNIX
111. eo Settings dialog Adjust the following settings as required As you adjust the settings the effects are immediately visible a 9 S Q Noise Filter The device can filter out the electrical interference of video output from graphics cards This feature optimizes picture quality and reduces bandwidth Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels However setting the threshold too high can result in the unintentional filtering of desired screen changes Lower settings transmit most pixel changes Setting this threshold too low can result in higher bandwidth use PLL Settings Clock Controls how quickly video pixels are displayed across the video screen Changes made to clock settings cause the video image to stretch or shrink horizontally Odd number settings are recommended Under most circumstances this setting should not be changed because the autodetect is usually quite accurate Phase Phase values range from 0 to 31 and will wrap around Stop at the phase value that produces the best video image for the active target server Brightness Use this setting to adjust the brightness of the target server display Brightness Red Controls the brightness of the target server display for the red signal Brightness Green Controls the brightness of the green signal Brightness Blue Controls the brightness of the blue signal Contrast Red Contr
112. epth is set to Auto Select Color default Progressive Update is automatic The device will enable disable Progressive Update as required disabling it for fast connections and enabling it for slow connections Selecting the Internet Flow Control checkbox ensures that packets transmitted by the device are received and reconstructed by the client application in the correct order This is useful when using a device over an unpredictable public WAN particularly in international Scenarios Raritan zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 9 Use the slider to select the desired level of video Smoothing 15 bit mode only The level determines how aggressively to blend page regions with small color variation into a single smooth color Smoothing improves the appearance of the target video by reducing the video noise that is displayed Add Connection Connect Compression Security Connection Speed FAW ayer Color Depth Auto Select Color v Progressive Update Internet Flow Control Smoothing Off Max Cancel Security Tab 10 Enter the private security key in the Private Key field if your device is configured to use a private security key Entering a security key allows you to gain the authorization required to initiate a connection to that device 11 Retype the private security key in the Confirm Private Key field to ensure
113. er to run the installer Click Next after the initial page loads The Set Installation Path page opens a Select the directory where you want to install RSC and click Next b Click Browse to navigate to a non default directory c Click Next when the installation is complete 173 Chapter 5 Raritan Serial Console d Click Next again The installation is complete The final page indicates where you can find an uninstaller program and provides the option to generate an automatic installation script 6 Click Done to close the Installation dialog Opening RSC from the Remote Console gt To open the Raritan Serial Console RSC from the Remote Console 1 Select the Port Access tab Port Access Click on the individual port name to see allowable operations 0 of 1 Remote KVM channels currently in use 4 Port Humber Port Name 1 Win Target Port Type Status Availabil vM up ide Dominion KSX2 Port2 Not Available down idle Dominion KSX2 Port3 Not Available down idle KSX G2 Admin Dominion_KSX2_PortS Not Available down idle Dominion KSX2 Port amp Not Available down ide Dominion KSX2 Port7 VM up idle i 1 Not Available down idle al lolalelolr Dominion KSX2 Port Not Available 3 Cisco 2501 Serial 10 SP 2 Serial 1 Serial Port 3 Serial 12 Serial Port 4 Serial 13 SP 5 Serial 14
114. ertical Offset Controls the vertical positioning of the target server display on your monitor Using Screenshot from Target You are able to take a screenshot of a target server using the Screenshot from Target server command If needed save this screenshot to a file location of your choosing as a bitmap JPEG or PNG file gt To take a screenshot of the target server 1 Select Video Screenshot from Target or click the Screenshot from t Target button 5 on the toolbar 2 Inthe Save dialog choose the location to save the file name the file and select a file format from the Files of type drop down zie Raritan me Chapter 3 Multi Platform Client and Raritan Remote Client 3 Click Save to save the screenshot Save in My Downloads 7 i laj 3 HL E Miscellaneous R HTMLbackground jpg File name Server Screenshot Files of type JPEG image files Save Cancel Changing the Maximum Refresh Rate If the video card you are using on the target uses custom software and you are accessing the target through MPC or VKC you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target gt To adjust the monitor refresh rate 1 In Windows select Display Properties gt Settings gt Advanced to open the Plug and Play dialog Click on the Monitor tab Set the Screen refresh rate Click OK and then OK again to apply th
115. erties dialog gt Security tab Alternatively you can turn off User Access Control Click Next In the Shortcut dialog choose a shortcut location determine who should have the shortcut and determine whether you want the shortcut on the desktop When finished click Next Once the installation is complete the final dialog indicates where you will find an uninstaller program and provides an option for generating an automatic installation script Click Done to close the Installation dialog To open MPC in Windows Click the Windows Start menu and then choose All Programs gt Raritan Multi Platform Client Alternatively double click the MPC desktop shortcut icon if you created one Double click the desired device in the Navigator to establish a connection Type your user name and password in the device dialog and then click OK to log on To disable Java caching and clear the cache use these steps with Microsoft Windows XP and JRE 1 6 0 From the Start menu click Control Panel Double click on the Java icon to launch it The Java Control Panel dialog appears To disable Java caching a From the General tab click the Settings button The Temporary Files Settings dialog appears b Click the View Applets button The Java Applet Cache Viewer opens c Deselect the Enable Caching checkbox if it is already checked d Click OK To clear the Java cache a From the Temporary Files Settings dialog click the Dele
116. es dialog to manually adjust bandwidth options such as connection speed color depth and so forth Same as choosing Connection gt Properties or choosing Connection Properties on the shortcut menu which is opened by pressing Ctrl Left At M Opens the Video Settings dialog allowing you to manually adjust video conversion parameters Same as choosing Video gt Video Settings or choosing Video Settings Adjusts color settings to reduce excess color noise Same as choosing Video gt Color Calibrate Click to take a screenshot of the target server and save it to a file of your choosing Click to connect to a digital audio device Note This feature is only available in KX II 2 4 0 or higher In dual mouse mode forces realignment of the target server mouse pointer with the mouse pointer Same as choosing Mouse Synchronize Mouse or choosing Synchronize Mouse on the shortcut menu which is opened by pressing Ctrl Left Alt M Forces a refresh of the video screen Same as choosing Video gt Refresh Screen or choosing Refresh Screen on the shortcut menu which is opened by pressing Ctrl Left Alt M Raritan Button bs is Raritan Button name Auto sense Video Settings Enter On Screen Menu Exit On Screen Menu Smart Card Send Cirl Alt Del Single Cursor Mode Full Screen Mode Chapter 3 Multi Platform Client and Raritan Remote Client Description Forces a re
117. ess when switching targets or target resolutions Selecting this option calibrates the video for the best image quality Quick sense video mode Selecting this option will cause the device to use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot 4 Click OK to apply the settings and close the dialog Click Apply to apply the settings without closing the dialog Note Some Sun background screens such as screens with very dark borders may not center precisely on certain Sun servers Use a different background or place a lighter colored icon in the upper left corner of the page Video Settings Generation 2 Devices gt To configure devices 1 Choose Video Video Settings or click the Video Settings button aw in the toolbar to open the Settings dialog 2 Adjust the following settings as required a Noise Filter Devices can filter out the electrical interference of video output from graphics cards This feature optimizes picture quality and reduces bandwidth Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels However setting the threshold too high can result in the unintentional filtering of desired page changes Lower settings transmit most pixel changes Setting this threshold too low can result in higher bandwidth use R
118. ey drop down select the key combination you would like to use to invoke the Shortcut Menu on page 97 7 Click OK id Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Keyboard Limitations Japanese Kanji Keyboards For Kanji keyboards when using DCIM USBs and MPC the remote client cannot enter EISU mode by pressing the Caps Lock key key 30 Local port access is not affected You can access the DCIM USBs using RRC or using the keyboard macro Shift Caps Lock in MPC Slovenian Keyboards The lt key does not work on Slovenian keyboards due to a JRE limitation Language Configuration on Linux Because the Sun JRE on Linux has problems generating the correct Key Events for foreign language keyboards configured using System Preferences Raritan recommends that you configure foreign keyboards using the methods described in the following table Language Configuration method US Intl Default French Keyboard Indicator German System Settings Control Center Japanese System Settings Control Center UK System Settings Control Center Korean System Settings Control Center Belgian Keyboard Indicator Norwegian Keyboard Indicator Danish Keyboard Indicator Swedish Keyboard Indicator Hungarian System Settings Control Center Spanish System Settings Control Center Italian System Settings Control Center Control Center Slovenian System Settings Portu
119. fresh of the video settings resolution refresh rate Same as choosing Video gt Video Settings or choosing Video Settings on the shortcut menu which is opened by pressing Ctrl Left Alt M Not applicable for the device Used by the application with other Raritan products Same as choosing Keyboard gt Enter On Screen Menu Note This function is not available on the KSX II Not applicable for IP Reach or Dominion Used by the application with other Raritan products Alternatively select Esc on the keyboard Same as choosing Keyboard gt Exit On Screen Menu Note This function is not available on the KSX II Opens a dialog that allows you to select from a list of mounted smart card readers Sends a Ctrl Alt Del hot key combination to the target server Same as choosing Keyboard gt Send Ctrl Alt Del Starts Single Cursor mode in which the local mouse pointer no longer appears onscreen Same as choosing Mouse gt Single Cursor Mode Press Ctrl Alt X to exit this mode Alternatively choose Single Double Cursor from the shortcut menu which is opened by pressing Ctrl Left Alt M Maximizes the screen real estate to view the target server desktop Same as choosing View gt Target Screen Resolution in MPC or Full Screen in RRC Alternatively press Ctrl Left Alt M 71 Chapter 3 Multi Platform Client and Raritan Remote Client Button Button Description name to open the shortcut menu and
120. get server The target server can then read from and write to that media as if it were physically connected to the target server itself In addition to data file support via virtual media files are supported by virtual media via a USB connection The D2CIM VUSB CIM and D2CIM DVUSB computer interface module support virtual media sessions to KVM target servers supporting the USB 2 0 interface These CIMs also support Absolute Mouse Synchronization as well as remote firmware update Virtual media provides the ability to perform tasks remotely such as e Transferring files e Running diagnostics e Installing or patching applications e Complete installation of the operating system e Record and playback of digital audio The following virtual media types are supported for Windows Mac and Linux clients e Internal and USB mounted CD and DVD drives e USB mass storage devices e PC hard drives e ISO images disk images e Digital audio devices Note ISO9660 is the standard supported by Raritan However other ISO standards can be used Note Items marked with an asterisk are not support by the LX KX II 2 4 0 and Higher Users The following client operating systems are supported e Windows e MacOS X 10 5 e MacOS X 10 6 e Red Hat Desktop 4 0 and 5 0 m Raritan Chapter 4 Virtual Media e Open SUSE 10 11 e Fedora 13 and 14 The Virtual KVM Client VKC and Multi Platform Client MPC can be used to mount vi
121. gets may take longer to boot if media is mounted virtually at the target gt To shorten the boot time 1 Close the Virtual KVM Client to completely release the virtual media drives 2 Restart the target Virtual Media Connection Failures Using High Speed for Virtual Media Connections Under certain circumstances it may be necessary to select the Use Full Speed for Virtual Media CIM when a target has problems with High Speed USB connections or when the target is experiencing USB protocol errors caused by signal degradation due to additional connectors and cables for example a connection to a blade server via a dongle idi Raritan CIMs i Appendix A Informational Notes Windows 3 Button Mouse on Linux Targets When using a 3 button mouse on a Windows client connecting to a Linux target the left mouse button may get mapped to the center button of the Windows client 3 button mouse Raritan Windows 2000 Composite USB Device Behavior for Virtual Media The Windows 2000 operating system does not support USB composite devices like Raritan s D2CIM VUSB in the same manner as non composite USB devices As a result the Safely Remove Hardware system tray icon does not appear for drives mapped by the D2CIM VUSB and a warning message may appear when disconnecting the device Raritan has not observed any problems or issues from this message however Raritan s US engineering department has deve
122. ground Background UTF 8 alee I English Note For Simplified Chinese characters Raritan Serial Console supports EUC CN encoding system 6 Choose the following from their drop down menus Foreground Color Background Color 7 Choose one of the following from the Encoding drop down menu US ASCII SO 8859 1 SO 8859 15 ii 5E Raritan ZE Raritan Chapter 5 Raritan Serial Console UTF 8 Shift JIS EUC JP EUC CN EUC KR Choose one of the following from the Language drop down menu English Bulgarian Japanese Korean Chinese Click Ok to close the Display Settings dialog If you changed the Language setting the RSC changes to that language when the Display Settings dialog is closed 181 182 Chapter 5 Raritan Serial Console Note If you experience unrecognized characters or blurry pages in the RSC window due to localization support try changing the font to Courier New Get History History information can be useful when debugging troubleshooting or administering a target device The Get History feature allows you to view the recent history of console sessions by displaying the console messages to and from the target device When the size limit is reached the text wraps overwriting the oldest data with the newest Note The history data is displayed only to the user who requested the history e To view the session history choose Emulator gt Get History C
123. guese System Settings Control Center Note The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment Advanced Settings gt To configure advanced MPC settings 1 Choose Tools gt Options The Options dialog appears 135 136 Chapter 3 Multi Platform Client and Raritan Remote Client Select the Advanced tab to configure advanced options From the KVM Switch OSUI Hot Key section select the hot key to use when switching between target server displays Enter the HTTPS port and Discovery Port Select the Enable IPv6 Networking checkbox for IPv6 to enable IPv4 and IPv6 dual stack operation 6 Select the Enable Logging checkbox only if directed to by Technical Support This option creates a log file in your home directory 7 Click OK Client Launch Settings Configuring client launch settings allows you to define the screen settings for a KVM session Note LX devices support this feature in MPC LX does not support client launch setting in VKC and AKC gt 1 To configure client launch settings Click Tools gt Options The Options dialog appears Click on the Client Launch Settings tab To configure the target window settings a Select Standard sized to target Resolution to open the window using the target s current resolution If the target resolution is greater than the client resolution the target window covers as much screen area as possible and scroll bars
124. guides Note MPC and VKC are Java based AKC is NET based Chapter 2 Sis Raritan Virtual KVM Client VKC and Active KVM Client AKC In This Chapter About the Virtual KVM Client 5 About the Active KVM Client ssssssseseeerenneennn nns 5 RoioriQ PE 7 Connection Properties ccsccceeceeceeeeeeeeeeeeeeceeeeeeeaeseeaeeseeeesaeeteaaeesenees 9 Connection Information esses eene 11 Keyboard OPTIONS Tm 11 Video Properties D 17 Mouse ODIGOFIS qasen ea eane ae A E EEE T A esate 22 TOOl op 27 MS ROI P 31 Digital PAU CO see este M ce dicts 33 Smart Cards VKG AKC and MPO terno endete 37 Help Options uin irai iple vinee CREMA Fede cute Fett xen kae cere 42 The Virtual KVM Client VKC and Active KVM Client AKC are interfaces used to access remote targets AKC and VKC share similar features with the exception of the following e Minimum system requirements e Supported operating systems and browsers e Keyboard macros created in AKC cannot be used in VKC e Direct port access configuration see Enabling Direct Port Access via URL e AKC server certification validation configuration see Prerequisites for Using AKC Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC About the Virtual KVM Client Whenever you access a target server using the Remote Console a Virtual KVM Client VKC window opens There is one Virtual K
125. he Full Screen mode menu bar If you want the menu bar to remain visible while in Full Screen mode enable the Pin Menu Toolbar option from the Tool Options dialog See Tool Options on page 27 gt To enter full screen mode e Choose View gt Full Screen gt To exit full screen mode e Press the hot key configured in the Tool s Options dialog The default is Ctrl Alt M If you want to access the target in full screen mode at all times you can make Full Screen mode the default gt To set Full Screen mode as the default mode 1 Click Tools Options to open the Options dialog 2 Select Enable Launch in Full Screen Mode and click OK Raritan Digital Audio zie Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC The KX II 2 4 0 and later supports end to end bidirectional digital audio connections for digital audio playback and capture devices from a remote client to a target server The audio devices are accessed over a USB connection A D2CIM DVUSB and the current device firmware are required Windows Linux and Mac operating systems are supported The Virtual KVM Client VKC Active KVM Client AKC and Multi Platform Client MPC support connections to audio devices Note Audio CDs are not supported by virtual media so will not work with the audio feature Before you begin using the audio feature Raritan recommends you review the audio related information documented in the fol
126. he Thumbnails in the Port Scan Viewer e Enlarge the size of the thumbnails by selecting Options gt Size gt 360x240 e Minimize the size of the thumbnails by selection Options gt Size gt 160x120 This is the default thumbnail size gt Change the Orientation of the Port Scan Viewer e View thumbnails along the bottom of the Port Scan viewer by selecting Options gt Split Orientation gt Horizontal e View thumbnails along the right of the Port Scan viewer by selecting Options gt Split Orientation gt Vertical This is the default view Toolbars Standard Toolbar The Standard toolbar provides one click access to the most frequently used commands gt To display the Standard toolbar e Choose View gt Standard Toolbar Following is a list of the buttons in the standard toolbar as well as a description of the action performed once the buttons are selected Additionally if there are menu options or shortcut menu options that perform the same task they are listed too 69 70 Chapter 3 Multi Platform Client and Raritan Remote Client Button LH xx amp 4 Button name New Profile Connection Properties Video Settings Color Calibration Target Screenshot Audio Synchronize Mouse Refresh Screen Description Creates a new Navigator entry for a Raritan device Same result as choosing Connection gt New Profile in the menu Opens the Modify Connection Properti
127. hernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Note KX II 101 does not support 1G Ethernet 3 Setthe Color Depth Devices can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the options in the drop down list Depending on the Raritan device in use different options may be available 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray Q bit Gray n Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 2 bit Gray Black and White Important For most administrative tasks server monitoring reconfiguring and so forth administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth 4 Use the slider to select the desired level of video Smoothing 15 bit mode only The level determines how aggressively to blend page regions with small color variation into a single smooth color Smoothing improves the appearance of the target video by reducing the video noise that is displayed 5 Click OK to create the connection profile Properties Dialog Compression Connection Speed Auto Detect
128. how aggressively to blend screen regions with small color variation into a single smooth color Smoothing improves the appearance of target video by reducing displayed video noise 5 Click OK to set these properties Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Connection Information Keyboard Options zie Raritan gt To obtain information about your Virtual KVM Client connection e Choose Connection gt Info The Connection Info window opens The following information is displayed about the current connection e Device Name The name of the device e P Address The IP address of the device e Port The KVM communication TCP IP port used to access the target device e Data In Second Data rate in e Data Out Second Data rate out e Connect Time The duration of the connect time e FPS The frames per second transmitted for video e Horizontal Resolution The screen resolution horizontally e Vertical Resolution The screen resolution vertically e Refresh Rate How often the screen is refreshed e Protocol Version RFB protocol version gt To copy this information e Click Copy to Clipboard The information is available to be pasted into the program of your choice Keyboard Macros Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server Otherwise they might be interpreted by the
129. ia access VM Access port permission for those ports Port permissions are set at the group level e AUSB connection must exist between the device and the target Server e f you want to use PC Share Security Settings must also be enabled in the Security Settings page Optional e You must choose the correct USB profile for the KVM target server you are connecting to Client PC e Certain virtual media options require administrative privileges on the client PC for example drive redirection of complete drives Note If you are using Microsoft Vista or Windows 7 disable User Account Control or select Run as Administrator when starting Internet Explorer To do this click the Start Menu locate IE right click and select Run as Administrator Target Server e KVM target servers must support USB connected drives e KVM target servers running Windows 2000 must have all of the recent patches installed e USB 2 0 ports are both faster and preferred 161 Chapter 4 Virtual Media 162 Virtual Media in a Linux Environment KX II 2 4 0 and later and LX 2 4 5 and later support virtual media in a Linux environment Following is important information for Linux users regarding using virtual media Root User Permission Requirement e Your virtual media connection can be closed if you mount a CD ROM from a Linux client to a target and then unmount the CD ROM The connection also closes when a floppy drive has been mounted an
130. ics cards This feature optimizes picture quality and reduces bandwidth Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels However setting the threshold too high can result in the unintentional filtering of desired page changes Lower settings transmit most pixel changes Setting this threshold too low can result in higher bandwidth use Note The default Noise Filter is 2 Raritan recommends that you lower this value to 0 zero Although higher settings will stop the needless transmission of false color variations true and intentional small changes to a video image may not be transmitted b PLL Settings If the video image looks extremely blurry or unfocused the PLL settings for clock and phase can be adjusted until a better image appears on the active target server Warning Exercise caution when changing the clock and phase settings since doing so may result in lost or distorted video and you may not be able to return to the previous state Contact Raritan Technical Support before making any changes Clock Controls how quickly video pixels are displayed across the video page Changes made to clock settings cause the video image to stretch or shrink horizontally Odd number settings are recommended Under most circumstances this setting should not be changed because the autodetect is usually quite accurate Phase Phase values range from 0 to 31 and will wrap
131. in the View menu Buttons corresponding to windows that do not support Full Screen mode are not shown in the toolbar For example serial ports generation one G1 admin ports and G1 diagnostic ports are not displayed in the toolbar in Full Screen mode While in Full Screen mode view the Connected Server s toolbar by hovering your mouse over the top of the screen To use this feature the Connected Servers Toolbar option must be selected in the View menu B ca p gt To display the Connected Server s toolbar when not already visible e Choose View gt Connected Server s Toolbar gt To view the window for a target server e Click the button that corresponds to the appropriate connected target server you want to view The window for the corresponding target server is displayed and the button for the selected port is highlighted In Full Screen mode note that this action is window swapping not video switching When you click a button that is already highlighted the corresponding window is minimized If you click that button again the window is brought forward and maximized Status Bars MPC Status Bar The status bar displays session information about your connection to a Raritan device This information includes 73 74 Chapter 3 Multi Platform Client and Raritan Remote Client Icon Session Description information A Concurrent Indicates that multiple remote users are connections currently conn
132. ines Keyboard shortcuts to highlight copy and paste all or partial lines of text e Click and drag your mouse over the text you wish to copy e Use Ctrl C to copy text e Position the cursor where you want to paste the text and click in that location to make it active e Use Ctrl V to paste text Tools e Click the Tools menu to display a list of topics Raritan Serial Console Serial Port 7 15 FP SO000 15 please wait w Send Keystroke Send Text File Toggle Power BE Write Access Code Set UTF 8 Logging off Users 1 d Raritan Chapter 5 Raritan Serial Console Start Logging The Start Logging function allows you to collect raw console data from the target device and save it to a file on your computer When you start RSC the Logging indicator on the status bar indicates whether logging is on or off 1 Choose Tools gt Start Logging 2 Choose an existing file or provide a new file name in the Save RSC Log dialog When an existing file is selected for logging data gets appended to the contents f you provide a new file name a new file is created ES Save RSC Log soe ETETEI FileName Files of Type Log Files Save Cancel 3 Click Save after selecting or creating a file 187 zie Raritan Chapter 5 Raritan Serial Console Stop Logging Choose Tools gt Stop Logging The logging stops Send Keystroke 1 Choose Tools
133. ing a smart card to connect to a Fedora server via MPC or VKC upgrade the pcsc lite library to 1 4 102 3 or above Note This feature is available on the KSX II 2 3 0 and later and KX II 2 1 10 and later Resolving Issues with Firefox Freezing when Using Fedora If you are accessing Firefox and are using a Fedora server Firefox may freeze when it is opening To resolve this issue install the libnpjp2 so Java plug in on the server Note This feature is available with the KX II 2 4 0 and later 197 Appendix A Informational Notes Number of Supported Audio Virtual Media and Smartcard Connections Following are the number of simultaneous Audio Virtual Media and Smartcard connections that can be made from a client to a target e 1 smartcard e 1 virtual media e 1 Smartcard and 1 virtual media e 2 virtual media Audio Playback and Capture Issues Features that May Interrupt an Audio Connection If you use any of the following features while connected to an audio device your audio connection may be interrupted Raritan recommends you do not use these features if you are connected to an audio device e Video Auto Sense e Extensive use of the local port e Adding users Issues when Using a Capture Device and Playback Device Simultaneously on a Target On some targets the simultaneous connection of capture devices and playback devices may not work due to the USB hub controller and how it manages the USB port
134. ion information Video sensing status path indicator Bandwidth usage indicator Security indicator Concurrent connections indicator Description Indicates when video sensing occurs during connections to target KVM server ports Indicates how much of your total available bandwidth is currently being used The connection speed setting determines total available bandwidth This setting is defined on the Compression tab of the Connection Properties dialog which is accessed by choosing Connection Properties or pressing Ctrl Left Alt M and then choosing Connection Properties Indicates whether the current remote connection is protected by encryption Encryption requirements are set during configuration of your Raritan device When a device is configured for no encryption or SSL authentication the Security Indicator is represented on the status bar by an open lock icon When SSL authentication data encryption or SSL encryption is applied the security indicator is represented on the status bar by a closed lock Indicates that multiple remote users are currently connected to the same target server on the device One icon indicates a single user is connected and two icons indicates two or more users are connected Concurrent connection ability can be set globally under PC share mode on the Manager Security Settings page or set per individual user in the Concurrent Access Mode setting on the Manager U
135. is description identifies the Raritan device in the Navigator 3 Select Dial Up Connection from the Connection Type drop down for a direct analog modem connection to the Raritan device Type the parameters that MPC or RRC should use to establish a connection Dial up connection does not apply to Generation 2 G2 or KX101 Enter the phone number for the dial up connection Remember to include any additional codes that should be dialed to establish a connection such as country codes area codes or outside line access codes Select the modem as configured in Windows from the drop down list that will be used to dial and connect to your Raritan device Note For security reasons you must use the MPC standalone client if you require modem access Further one modem on a client PC can be used for only one device connection i Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 4 Select the Use Default Port Number checkbox to use the default port number 5000 For TCP Ports devices are automatically configured to use TCP Port 5000 when communicating with the client If you do not want to use the default port number deselect the checkbox and type the port number in the Port Number field Compression Tab Set the Connection Speed Use this setting to manually adjust the connection speed to accommodate bandwidth constraints Devices can automatically detect available bandwidth and not lim
136. it bandwidth use However you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Ethernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 mb Fast DSL T1 512 kb Medium DSL T1 384 kb Slow DSL T1 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Set the Color Depth Devices can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the options in the drop down list Depending on the Raritan device in use different options may be available 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray 3 bit Gray 2 bit Gray Black and White 87 88 Chapter 3 Multi Platform Client and Raritan Remote Client Important For most administrative tasks server monitoring reconfiguring and so forth administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth Select Progressive Update to increase the usability in constrained bandwidth environments When Progressive Update is enabled the device initially sends an image of the remote desktop at lower color depths Higher color depth images are provided as the bandwidth allows Note When Color D
137. lable for selection in the Map Virtual Media CD ISO Image dialog Note You cannot access a remote ISO image via virtual media using an IPv6 address due to technical limitations of third party software used by the LX KX KSX or KX101 G2 device Note If you are connecting to a Windows 2003 server and attempt to load an ISO image from the server you may receive an error stating Virtual Media mounting on port failed Unable to connect to the file server or incorrect File Server username and password If this occurs disable Microsoft Network Server Digitally Sign Communications Raritan Chapter 4 Virtual Media Connecting to Virtual Media 5 Raritan Mounting Local Drives This option mounts an entire drive which means the entire disk drive is mounted virtually onto the target server Use this option for hard drives and external drives only It does not include network drives CD ROM or DVD ROM drives This is the only option for which Read Write is available Note KVM target servers running certain versions of the Windows operating system may not accept new mass storage connections after an NTFS formatted partition for example the local C drive has been redirected to them If this occurs close the Remote Console and reconnect before redirecting another virtual media device If other users are connected to the same target server they must also close their connections to the target server Note In the KX
138. ld you like to replace the macro Alternatively click Rename to rename the macro and import it f Rename is selected Raritan Remote Client Rename Macro dialog appears Enter a new name for the macro in the field and click OK The dialog closes and the process proceeds If the name that is entered is a duplicate of a macro an alert appears and you are required to enter another name for the macro M Raritan Chapter 3 Multi Platform Client and Raritan Remote Client b Ifduring the import process the number of allowed imported macros is exceeded a message appears Click OK to attempt to continue importing macros or click Cancel to stop the import process amp The maximum number of macros 32 has already been reached Cancel The macros are imported If a macro is imported that contains a hot key that already exists the hot key for the imported macro is discarded Sis Raritan s Chapter 3 Multi Platform Client and Raritan Remote Client Accessing the MPC Diagnostic Interface excluding KX II gt To access a device s diagnostic console e Inthe Navigator scroll through the list of the targets associated with the device and then double click the Diagnostic icon at the bottom of the target list Raritan Multi Platform Client dow Help Connection Serial To View FERES a le malae id Raritan Devices I LR so g ems re gt f as marker Sai Kx_KIM 0050 kx KIM
139. le bandwidth and not limit bandwidth use However you can also adjust this usage according to bandwidth limitations Auto 1G Ethernet 100 Mb Ethernet 10 Mb Ethernet 1 5 Mb MAX DSL T1 1 Mb Fast DSL T1 512 Kb Medium DSL T1 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 384 Kb Slow DSL T1 256 Kb Cable 128 Kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24 kb Slow Modem Note that these settings are an optimization for specific conditions rather than an exact speed The client and server always attempt to deliver video as quickly as possible on the network regardless of the current network speed and encoding setting But the system will be most responsive when the settings match the real world environment 3 Choose the Color Depth from the drop down list The device can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray Q bit Gray 2 bit Gray Black and White Important For most administrative tasks server monitoring reconfiguring and so on the full 24 bit or 32 bit color spectrum made available by most modern video graphics cards is not necessary Attempting to transmit such high color depths wastes network bandwidth 4 Use the slider to select the desired level of Smoothing 15 bit color mode only The level of smoothing determines
140. lear History e To clear the history choose Emulator gt Clear History Get Write Access Only administrators and operators can get Write access The user with Write access can send commands to the target device Write access can be transferred among users working in the Raritan Serial Console via the Get Write Access command To enable Write access choose Emulator Write Access e You now have Write access to the target device e When another user assumes Write access from you The RSC displays a red block before Write access in the status bar A message alerting the user who currently has Write access appears to tell that user that another user has taken over access to the console Z Raritan Sis Raritan Chapter 5 Raritan Serial Console Get Write Lock e Choose Emulator gt Get Write Lock If the Get Write Lock is not available a request rejected message appears Write Unlock e Choose Emulator gt Write Unlock Send Break Some target systems such as Sun Solaris servers require the transmission of a null character break to generate the OK prompt This is equivalent to issuing a STOP A from the Sun keyboard e Only users with Administrator privileges can send a break e Users who are Operator or Observers cannot send a break gt To send an intentional break to a Sun Solaris server 1 Verify that you have Write access If not follow the instructions in the previous section to obtain Write access
141. ler program and provides the option to generate an automatic installation script Click Done to close the Installation dialog 53 54 Chapter 3 Multi Platform Client and Raritan Remote Client To open MPC in Sun Solaris Open a terminal window and navigate to the directory where you installed MPC the default location is usr local Raritan Raritan MPC version number Type start sh and press Enter to open MPC Double click the desired device to establish a connection type your user name and password and click OK to log on Macintosh gt To check JRE on a Mac Launch a terminal window on the Macintosh desktop Type java version in the command line and press Enter The currently installed version of the Java Runtime Environment JRE is displayed If the JRE is version 1 6 or higher proceed with the MPC installation If the version is prior to 1 6 go to the Apple website to download the latest Runtime Environment To install MPC on a Mac You must have administrative privileges to install MPC OV ge cx mo Download the MPC installer jar file or copy it from a known location Open a Finder window and locate the installer Double click the MPC installer jar file to run the installer After the initial dialog appears click Next Use the Browse function to select a directory to install MPC if the directory is different from the default path displayed in the Select the installation path field When i
142. ll users to define who should have access to the shortcut Check the Create shortcut on the desktop checkbox if you want the shortcut to appear on the desktop 8 When finished click Next on the desktop However for Linux users you will need to log off of and then back into your session before the shortcut will be visible on the desktop Once the installation is complete the final page indicates where you will find an uninstaller program and provides you with the option to generate an automatic installation script 9 Click Done to close the Installation dialog gt To open MPC in Linux 1 Open a terminal window and change directories to the directory where you installed MPC default location usr local Raritan Raritan MPC version number Type start sh and press Enter to open MPC Double click the desired device to establish a connection type your user name and password and click OK to log on Solaris Download the MPC installer jar file or copy it from a known location To check the JRE version for Sun Solaris 1 Launch a terminal window on the Sun Solaris desktop 3is Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 2 Type java version in the command line and press Enter The gt currently installed version of Java Runtime Environment JRE appears If your path variable is not set to where the java binaries have been installed you may not be able to see the
143. lly created by a user in order to store personalized information about specific devices see Connection Profiles on page 80 for additional information The connection status indicates the current status of the device Device Connection Profile Icons Left Icon Icon Description D Profiled A network connection profile exists for this device Modem Profile A modem connection profile exists for this device Not Profiled The device was found on the network but a connection profile does not exist for it Device Network Status Icons Right Icon Raritan Raritan Icon zs EI x Chapter 3 Multi Platform Client and Raritan Remote Client Description Connected green You are currently authenticated and connected to this device Available black This device is currently available on the network but you are not currently connected to it Unavailable A profile exists for this device but it is not currently available on the network Note that all devices to which you are not currently connected and that have modem profiles use this icon Port Connection Status Icons For each server port listed in the Navigator the following icons can be associated with it depending on its status Icon Be Bs He Description Connected Available for connection Unavailable either no device is connected or access is blocked In use by another user may be unavailable depending on permissions
144. loped a configuration which supports the Safely Remove Hardware icon and avoids this Windows message This configuration requires the use of the D2CIM DVUSB virtual media adapter and the Troubleshooting 3 USB Profile which configures the D2CIM DVUSB as a non composite USB device supporting a single virtual media connection Raritan has successfully tested this configuration in the US and Japan Connection MEJ BIN Keyboard Video Mouse Tools View VirtualMedia Help Generic HP Proliant DL360 DL380 G4 HP SmartStart CD Other Profiles Linux Mac OS X 10 4 9 and later HP Proliant DL360 DL380 G4 Windows 2003 Server Installation BIOS IBM Thinkcentre Lenovo RUBY Industrial Mainboard AwardBIOS BIOS Dell PowerEdge Keyboard Only Supermicro Mainboard Phoenix AwardBIOS SuSE Linux 9 2 BIOS Mac BIOS Lenovo ThinkPad T61 and X61 BIOS HP Compaq DC7100 DC7600 Lise Full Speed for Virtual Media CIM BIOS Generic Troubleshooting 1 Troubleshooting 2 Help on USB Profiles Troubleshooting 3 BIOS HP Proliant DL145 BIOS Dell PowerEdge 1950 2950 2970 6950 R200 BIOS Dell Optiplex Keyboard Only BIOS Asus P4C800 Motherboard IBM BladeCenter H with AMM 205 206 Appendix A Informational Notes CC SG Virtual KVM Client Version Not Known from CC SG Proxy Mode When the Virtual KVM Client is launched from CommandCenter Secure Gateway CC SG in proxy mode the Virtual KVM Client version is unknown In the About
145. lowing sections of Help e Supported Audio Device Formats on page 33 e Audio Recommendations and Requirements on page 33 e Informational Notes Audio on page 197 Supported Audio Device Formats The KX II 2 4 0 and later supports one playback device and one record device on a target at a time The following audio device formats are supported e Stereo 16 bit 44 1K Playback only e Mono 16 bit 44 1K Playback only e Stereo 16 bit 22 05K Playback only e Mono 16 bit 22 05K Playback only e Stereo 16 bit 11 025K Playback and Capture e Mono 16 bit 11 025K Playback and Capture Audio Recommendations and Requirements Set the target audio level to a mid range setting For example on a Windows client set the audio to 50 or lower This setting must be configured through the playback or capture audio device not from the client audio device control Note This feature is available with the KX II 2 4 0 and later 33 34 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Audio Bandwidth Requirements The table below details the bandwidth requirements to transport audio under each of the selected formats Audio format Network bandwidth requirement 44 1 KHz 16bit stereo 176 KB s 44 1 KHz 16bit mono 88 2 KB s 2 05 KHz 16bit stereo 88 2 KB s 22 05 KHz 16bit mono 44 1 KB s 11 025 KHz 16bit stereo 44 1 KB s 11 025 KHz 16bit mono Audio 22 05 KB s In practice the bandwid
146. lowing are the Java 32 bit and 64 bit Windows operating system requirements Mode Operating system Browser Windows x64 Windows XP e Internet Explorer 6 0 32 bit mode SP1 or 7 0 IE 8 e Firefox 1 06 3 Windows Server 2003 e Internet Explorer 6 0 SP1 IE 7 IE 8 e Firefox 1 06 3 Windows Vista e Internet Explorer 7 0 or 8 0 Windows 7 e Internet Explorer 9 0 e Firefox 1 06 3 Windows x64 Windows XP 64bit OS 32bit browsers 64 bit mode Windows XP e Internet Explorer 6 0 SP1 7 0 or 8 0 e Firefox 1 06 3 64bit mode 64bit browsers Professional Windows XP Tablet Windows Vista Windows Server 2003 e Internet Explorer 7 0 or Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Mode Operating system Browser Windows Server 2008 8 0 Windows 7 Note If you are using Internet Explorer 8 to access MPC and do not have Java installed on your machine an alert bar or a dialog opens asking you to download the latest version of Java However in some instances only a blank window opens and you are prompted to perform the download If this occurs set Internet Explorer 8 to use Compatibility View See Microsoft Internet Explorer help for information on change IE to this view Note to IPv6 Users Due to a browser limitation MPC cannot be downloaded via the KX IPv6 address from Firefox if Pop up Manager is enabled Do one of the following to avoid this issue e Use the hos
147. mats The KX II 2 4 0 and later supports one playback device and one record device on a target at a time The following audio device formats are supported Stereo 16 bit 44 1K Playback only Mono 16 bit 44 1K Playback only Stereo 16 bit 22 05K Playback only Mono 16 bit 22 05K Playback only Stereo 16 bit 11 025K Playback and Capture Mono 16 bit 11 025K Playback and Capture Connecting and Disconnecting a Digital Audio Device gt To connect to an audio device from the Multi Platform Client MPC Connect the audio device to the target prior to launching MPC This must done prior to connecting to the device through the MPC Connect to the target through MPC Connect to the target from the Port Access page JEN 7 Once connected click the Audio icon in the toolbar The Connect Audio Device dialog appears A list of available audio device connected to the remote client PC is displayed Note If there are no available audio devices connected to the remote client PC the Audio icon is grayed out Check Connect Playback Device if you are connecting to a playback device Select the device that you wish to connect from the drop down list Select the audio format for the playback device from the Format drop down Note Select the format that you wish to use based on the available network bandwidth Formats with lower sampling rates consume less bandwidth and may tolerate more network congesti
148. minimize all windows on a Windows target server Modifying and Removing Keyboard Macros gt To modify a macro Choose Keyboard gt Keyboard Macros The Keyboard Macros dialog appears Choose the macro from among those listed Click Modify The Add Edit Macro dialog appears Make your changes Click OK af DN v To remove a macro Choose Keyboard Keyboard Macros The Keyboard Macros dialog appears Choose the macro from among those listed Click Remove The macro is deleted Ctrl Alt Del Macro Due to its frequent use a Ctrl Alt Delete macro is preprogrammed Clicking on the Ctrl Alt Delete button GJ in the toolbar sends this key sequence to the server or to the KVM switch to which you are currently connected In contrast if you were to physically press the Ctrl Alt Del keys the command would first be intercepted by your own PC due to the structure of the Windows operating system instead of sending the key sequence to the target server as intended 101 102 Chapter 3 Multi Platform Client and Raritan Remote Client Send Text to Target You are able to paste text from the client machine to the target using the Send Text to Target option on the Keyboard menu gt To send text to a target 1 Select Keyboard gt Send Text to Target 2 Inthe Send Text dialog paste the text from the client machine in the space provided 3 If needed select the Target system is set to the US International key
149. mmodate bandwidth constraints Devices can automatically detect available bandwidth and not limit bandwidth use However you can also adjust this usage according to your needs Depending on the Raritan device in use different options may be available Auto Detect 1G Ethernet 100mb Ethernet 10mb Ethernet 1 5mb Max DSL T1 1mb Fast DSL T1 512 kb Medium DSL T1 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 384 kb Slow DSL T1 256 kb Cable 128 kb Dual ISDN 56 kb ISP Modem 33 kb Fast Modem 24kb Slow Modem 3 Setthe Color Depth Devices can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths Select from among the options in the drop down list Depending on the Raritan device in use different options may be available 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray 3 bit Gray 2 bit Gray Black and White Important For most administrative tasks server monitoring reconfiguring and so forth administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth 4 Selecting the Internet Flow Control checkbox ensures that packets transmitted by the device are received and reconstructed by the client application in the correct order This is useful wh
150. n Remote Client Smart Cards VKC AKC and MPC Using the KX II 2 1 10 and later or KSX II 2 3 0 and later you are able to mount a smart card reader onto a target server to support smart card authentication and related applications For a list of supported smart cards smart card readers and additional system requirements see Supported and Unsupported Smart Card Readers on page 39 When accessing a server remotely you will have the opportunity to select an attached smart card reader and mount it onto the server Smart card authentication is used with the target server it is not used to log into the device Therefore changes to smart card PIN and credentials do not require updates to device accounts When mounted onto the target server the card reader and smart card will cause the server to behave as if they had been directly attached Removal of the smart card or smart card reader will cause the user session to be locked or you will be logged out depending on how the card removal policy has been setup on the target server OS When the KVM session is terminated either because it has been closed or because you switch to a new target the smart card reader will be automatically unmounted from the target server When PC Share mode is enabled on the device multiple users can share access to a target server However when a smart card reader is connected to a target the device will enforce privacy regardless of the PC Share mode setti
151. n Remote Client 4 f you select the Display single cursor mode instructions checkbox the Single Cursor Mode dialog will appear each time Single Cursor is enabled in the application See Mouse Options on page 111 for more information 5 Select the Automatic Color Calibration checkbox to enable automatic color calibration This option is available for KX generation 1 G1 only 6 Select the Keyboard Type from the drop down list depending on the Raritan device in use different options may be available US International French France German Germany Japanese United Kingdom Korean Korea French Belgium Norwegian Norway Portuguese Portugal Danish Denmark Swedish Sweden German Switzerland Hungarian Hungary Spanish Spain italian Italy Slovenian Translation French US Translation French US International 7 From the Keyboard Shortcut Menu HotKey drop down select the key combination you would like to use to invoke the Shortcut Menu on page 97 id Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 8 Foradvanced options open the Advanced tab Options Advanced KVM Switch OSUI Hot Key amp Scroll Lock Scroll Lock Num Lock Num Lock 2 Caps Lock Caps Lock Broadcast Port Port 5000 IPv6 Networking Enable IPv6 Networking Logging Enable Logging OK
152. n click OK in the confirmation message that appears e Choose View gt Full Screen and then click OK in the confirmation message that appears e Press Cirl Left Alt M to open the shortcut menu Next press the F key on your keyboard or use your mouse to choose Full Normal Screen Click OK in the confirmation message that appears Hover your mouse at the top of the screen while in full screen mode to display the MPC menus To exit Full Screen mode use the shortcut menu or click the Close icon xj that appears at the top right of the page when you hover your mouse along the top of the screen While in Full Screen mode you are able to view the Connect Server toolbar by hovering your mouse over the top of the screen To use this feature the Connected Servers Toolbar option must be selected in the View menu Additionally while in Full Screen mode your monitor s resolution may be adjusted to match the resolution of the target server provided your graphics system supports it If your graphics system does not support the resolution of the target system you are not able to activate Full Screen mode and a message appears requesting that you change your video resolutions first Tip To view the video resolutions your system supports in a Windows operating system environment access your computer s Control Panel from the Windows Start menu double click Display and click the Settings tab Connection USB Profile Serial Keyboar
153. n into a single smooth color Smoothing improves the appearance of the target video by reducing the video noise that is displayed Select Frames per second This setting instructs MPC on how often to redraw the video display of the target This only affects the client display behavior and has no bearing on the data rate of the video being sent to the client Setting this option higher makes the video appear smoother but also requires more processing power Add Connection Compression Security Connection Speed Auto Detect Color Depth Auto Select Color Progressive Update Internet Flow Control Smoothing ie Frames per second 5 fps Security Tab Enter the private security key in the Private Key field if your device is configured to use a private security key Entering a security key allows you to gain the authorization required to initiate a connection to that device Retype the private security key in the Confirm Private Key field to ensure no typographical errors were made Raritan zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 14 Click OK to create the connection profile Add Connection Connect Compression Security Private Key Confirm Private Key he private key MUST match the private key set by the Administrator lor connections will be denied gt To modify a profile 1 S
154. national v Keyboard Shortcut Menu Hotkey aranne General Options gt To configure the general options in MPC 1 Choose Tools gt Options The Options dialog appears and displays the General tab by default 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client General Options 2 Select the Show scroll borders checkbox to view the thin scroll borders designating the autoscroll area Note Auto Synch Mouse in two cursor mode is not available for use with the KX Il and KSX Il 3 If you select the Display single cursor mode instructions checkbox the Single Cursor Mode dialog will appear each time Single Cursor is enabled in the application See Mouse Options on page 111 for more information 4 Select the Automatic Color Calibration checkbox to enable automatic color calibration This option is available for KX generation 1 G1 only 5 Select the Keyboard Type from the drop down list depending on the Raritan device in use different options may be available US International French France German Germany Japanese United Kingdom Korean Korea French Belgium Norwegian Norway Portuguese Portugal Danish Denmark Swedish Sweden German Switzerland Hungarian Hungary Spanish Spain Italian Italy Slovenian Translation French US Translation French US International 6 From the Keyboard Shortcut Menu HotK
155. nd Serial Access Client Help This help provides information on using Raritan s KVM and serial clients A PDF version of the help can be downloaded from Raritan s Firmware and Documentation page on the Raritan website see www raritan com Raritan recommends that you refer to the Raritan website for the most up to date user guides available Proxy Server Configuration for Use with MPC VKC and AKC zie Raritan When the use of a Proxy Server is required a SOCKS proxy must also be provided and configured on the remote client PC Note If the installed proxy server is only capable of the HTTP proxy protocol you cannot connect gt Toconfigure the SOCKS proxy 1 Onthe client select Control Panel gt Internet Options a On the Connections tab click LAN settings The Local Area Network LAN Settings dialog opens Chapter 1 Introduction Select Use a proxy server for your LAN Click Advanced The Proxy Settings dialog opens Configure the proxy servers for all protocols IMPORTANT Do not select Use the same proxy server for all protocols Note The default port for a SOCKS proxy 1080 is different from HTTP proxy 3128 Click OK at each dialog to apply the settings Next configure the proxies for Java applets by selecting Control Panel Java On the General tab click Network Settings The Network Settings dialog opens Select Use Proxy Server Click Advanced The Advanced Network Settings dialog
156. nd other mouse parameters are set correctly in order for the client and server mouse to stay synchronized gt To enter Standard Mouse mode e Choose Mouse gt Standard Connection and Video Properties Dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints The device optimizes KVM output not only for LAN use but also for WAN and dial up use These devices can also control color depth and limit video output offering an optimal balance between video quality and system responsiveness for any bandwidth constraint The parameters discussed in this section can be optimized in the Connection Properties dialog and Video Settings dialog Connection properties are saved across subsequent connections to generation 2 devices once they are set and saved 115 116 Chapter 3 Multi Platform Client and Raritan Remote Client MPC Connection Properties Generation 1 Devices gt To adjust connection properties 1 Choose Connection gt Properties or click the Connection Properties button in the toolbar Update the settings in the Compression tab Properties Dialog Compression Connection Speed Auto Detect Color Depth Auto Select Color v Progressive Update Internet Flow Control Smoothing Frames per second 5 fps 10 fps OK I Cancel Apply 2 Setthe Connection Speed Use this setting to manually adjust the connection speed to acco
157. neneren nens 205 Windows 2000 Composite USB Device Behavior for Virtual Media 205 ecc pr X 206 Virtual KVM Client Version Not Known from CC SG Proxy Mode ssss 206 Single Mouse Mode Connecting to a Target Under CC SG Control Via VKC Using milio qoM CEP 206 Proxy Mode and B a eg TEE 206 Moving Between Ports on a Device ssssssssssseseeeeeeeeee enne 206 Index 207 Raritan Chapter 1 Overview Introduction In This Chapter OVGIM 1 KVM and Serial Access Client Help ssssssesese 1 Proxy Server Configuration for Use with MPC VKC and AKC 1 Client Uses with Raritan Products sss 2 Raritan Multi Platform Client MPC Raritan Remote Client RRC Virtual KVM Client VKC and the Active KVM Client AKC are graphical user interfaces for the Raritan Dominion and IP Reach product lines providing remote access to target servers connected to Raritan KVM over IP devices Non Windows generation 2 users must use Raritan Multi Platform Client AKC or VKC Windows users connecting to a generation 1 Raritan device must use RRC or MPC The standalone Raritan Serial Console RSC is used to make direct connections to a serial target without going through the device The user specifies the device address and the port number target and is then connected KVM a
158. ng In addition if you join a shared session on a target server the smart card reader mounting will be disabled until exclusive access to the target server becomes available After a KVM session is established to the target server a Smart Card menu and button are available in the Virtual KVM Client VKC Active KVM Client AKC and Multi Platform Client MPC Once the menu is opened or the Smart Card button is selected the smart card readers that have been detected as attached to the remote client are displayed From this dialog you can attach additional smart card readers refresh the list of smart card readers attached to the target and detach smart card readers You are also able to remove or reinsert a smart card This function can be used to provide notification to a target server OS that requires a removal reinsertion in order to display the appropriate login dialog Using this function allows the notification to be sent to a single target without affecting other active KVM sessions gt To mount a smart card reader 1 Click the Smart Card menu and then sad Smart Card Reader Alternatively click the Smart Card button ha i iie woar 2 Select the smart card reader from the Select Smart Card Reader dialog 3 Click Mount 129 Chapter 3 Multi Platform Client and Raritan Remote Client 4 Aprogress dialog will open Check the Mount selected card reader automatically on connection to targets checkbox to mount the smart card
159. ng MPC from a Web Browser Important Regardless of the browser you use you must allow pop ups from the Dominion device s IP address in order to open MPC Important Only Mac 10 5 and 10 6 with an Intel processor can run JRE 1 6 and therefore be used as a client Mac 10 5 8 does not support MPC as a standalone client 1 To open MPC from a client running any supported browser type http IP ADDRESS mpc into the address line where IP ADDRESS is the IP address of your Raritan device MPC opens in a new window Note The Alt Tab command toggles between windows only on the local system When MPC opens the Raritan devices that were automatically detected and which are found on your subnet are displayed in the Navigator in tree format 2 If your device is not listed by name in the navigator add it manually a Choose Connection New Profile The Add Connection window opens b In the Add Connection window type a device Description specify a Connection Type add the device IP address and click OK These specifications can be edited later 3 Inthe Navigator panel on the left of the page double click the icon that corresponds to your Raritan device to connect to it 55 56 Chapter 3 Multi Platform Client and Raritan Remote Client Note Depending on your browser and browser security settings you may see various security and certificate check and warning messages It is necessary to accept the options in order to
160. ng options are available User and Group Restore This option includes only user and group information Use this option to quickly setup users on a different Dominion device This option restores the certificate and the private key file that were currently active when the backup occurred Z Raritan Z Raritan 5 Chapter 3 Multi Platform Client and Raritan Remote Client Device Settings Restore This option includes only device settings such as power associations USB profiles blade chassis related configuration parameters and Port Group assignments Use this option to quickly copy the device information Click OK Backing Up and Restoring a Device Configuration gt 1 To back up a device Download the device configuration to your local computer by selecting the device in the Navigator Click Tools gt Save Device Configuration To restore a device configuration Upload the archived device configuration by selecting the device in the Navigator Click Tools gt Restore Device Configuration Note that device configuration is specific to a particular device and should not be restored to another device Backing Up and Restoring a User Configuration 2 To back up a device s user configuration Select the device in the Navigator Click Tools gt Save User Configuration To restore a user configuration Upload a device s archived user configuration by selecting the device in the Navigator
161. nstallation is complete click Next Once the installation is complete the final dialog indicates where you will find an uninstaller program and provides you with the option to generate an automatic installation script Click Done to close the Installation dialog To open MPC on a Mac Open a Finder window and navigate to the directory where you installed MPC the default location is Applications Raritan Raritan MPC version number Double click the desired device to establish a connection type your user name and password and click OK to log on Raritan zie Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Connecting to a Server via MPC when Alternate RADIUS Authentication is Enabled on the KX II 101 When Alternate RADIUS Authentication is enabled you are authenticated exclusively against a remote authentication database If the remote authentication database is inaccessible you will be authenticated against a local authentication database and will be prompted to enter your local authentication username and password Remote authentication will be attempted again on the next login after you have successfully logged on and then logged out or after the third unsuccessful attempt to log on with your local authentication database credentials See User Authentication Process in the Dominion KX II 101 Help for details about the Alternate RADIUS Authentication process and how it works with MPC Launchi
162. nually adjust video conversion parameters Adjusts color settings to reduce excess color noise Same as choosing Video Color Calibrate Note Not available in KX Il 101 V2 Click to take a screenshot of the target server and save it to a file of your choosing Opens a dialog that allows you to select from a list of audio devices connected to a client PC Once audio devices have been connected to the target select to disconnect the devices Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Button Button Description Name Note This feature is available with the KX II 2 4 0 and later Note This feature is not supported by the LX nx Synchronize Dual mouse mode forces the realignment of the Mouse target server mouse pointer with the mouse pointer Note Not available in KX II 101 V2 Refresh Forces a refresh of the video screen Screen ta i Auto sense Forces a refresh of the video settings resolution Ws i Video refresh rate Settings Smart Card Opens a dialog that allows you to select from a list of smart card readers connected to a client PC amp Note This feature is available on the KSX II 2 3 0 and later and the KX II 2 1 10 and later Note This feature is not supported by the LX Send Sends a Ctrl Alt Del hot key combination to the Ctrl Alt Del target server Single Cursor Starts Single Cursor mode in which the local Mode mouse pointer no longer appears onscreen
163. o Keyboard Macros A inde Minimize All Windows a ana Select a macro from the above list Running a Keyboard Macro Once you have created a keyboard macro execute it using the keyboard macro you assigned to it or by choosing it from the Keyboard menu Run a Macro from the Menu Bar When you create a macro it appears under the Keyboard menu Execute the keyboard macro by clicking on it in the Keyboard menu Run a Macro Using a Keyboard Combination If you assigned a keyboard combination to a macro when building it you can execute the macro by pressing its assigned keystrokes For example press the keys Ctrl Alt 0 simultaneously to minimize all windows on a Windows target server Modifying and Removing Keyboard Macros To modify a macro Choose Keyboard Keyboard Macros The Keyboard Macros dialog appears Choose the macro from among those listed Click Modify The Add Edit Macro dialog appears Make your changes Click OK cw de o Im 15 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC gt To remove a macro 1 Choose Keyboard Keyboard Macros The Keyboard Macros dialog appears Choose the macro from among those listed Click Remove The macro is deleted Ctrl Alt Del Macro Due to its frequent use a Ctrl Alt Delete macro is preprogrammed Clicking on the Ctrl Alt Delete button SG in the toolbar sends this key sequence to the server or to the KVM switch to which you are
164. o include in the scan or use Shift click to select a range of targets 3 Once you ve selected all the targets to include in the scan right click next to the selected targets and select Start Scan The targets detected in the scan are displayed 67 68 Chapter 3 Multi Platform Client and Raritan Remote Client See Using Scan Options on page 69 for information on the options available to you while scanning targets EF di Raritan Devices Da unknown KX 11 LPR 5 8 se ksx2 188 local port SB 9 w2k3 Server B 18 win XP 2 4GHz P4 504MB WM Admin 2 e MELIA lpg Oe Raritan 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Using Scan Options Following are options available to you while scanning targets With the exception of the Expand Collapse icon all of these options are selected from the Options menu in the upper left of the Port Scan viewer The options will return to their defaults when you close the window gt Hide or View Thumbnails 4 e Use the Expand Collapse icon F at the upper left of the window to hide or view thumbnails Expanded is the default view gt Pause the Thumbnail Slide Show e Pause thumbnails from rotating between one target and the next by selecting Options gt Pause Rotating thumbnails is the default setting gt Resume the Thumbnail Slide Show e Resume the thumbnail rotation by selecting Options gt Resume gt Size t
165. o this environment variables must be configured Make a note of the exact path where Java was installed The path information is used later IMPORTANT When launching RSC from a browser Raritan highly recommends that Java Applet Caching be disabled and that you perform the following steps to make sure that Java does not create problems for the system s memory Setting Windows OS Variables 1 Choose Start Control Panel System 169 Chapter 5 Raritan Serial Console 2 Click the Advanced tab and then click Environment Variables In the System variables section click New In the New System Variable dialog add JAVA HOME to the Variable name block and the path you wrote down earlier in the Variable value block Click OK Select the PATH variable and click Edit Add JAVA_HOME bin to the end of the current Variable value Ensure a semicolon separates the new value from the last value in the string di Raritan Chapter 5 Raritan Serial Console 8 Click OK Edit System Variable COM EXE BAT CMD VBS VBE 35 PROCESSOR A x86 PROCESSOR ID x86 Family 15 Model 3 Stepping 4 Genu PROCESSOR LE 15 x 9 Select the CLASSPATH variable and click Edit 10 Ensure the CLASSPATH Variable value is configured properly that is its value must have a period in it If for any reason there is no CLASSPATH variable defined create one zie Raritan n Chapter 5 Rarit
166. ols the red signal contrast Contrast Green Controls the green signal Contrast Blue Controls the blue signal If the video image looks extremely blurry or unfocused the settings for clock and phase can be adjusted until a better image appears on the active target server Raritan Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Warning Exercise caution when changing the Clock and Phase settings Doing so may result in lost or distorted video and you may not be able to return to the previous state Contact Raritan Technical Support before making any changes j Horizontal Offset Controls the horizontal positioning of the target server display on your monitor k Vertical Offset Controls the vertical positioning of the target server display on your monitor 3 Select Automatic Color Calibration to enable this feature 4 Select the video sensing mode Best possible video mode The device will perform the full Auto Sense process when switching targets or target resolutions Selecting this option calibrates the video for the best image quality Quick sense video mode With this option the device will use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot 5 Click OK to apply the settings and close the dialog Click Apply to apply the settings without closing th
167. ombination Ctrl Left Alt M Brings up the shortcut menu Print Scrn Treated locally and copies the page to the clipboard Following are limitations to specific keyboards and hot key combinations Hot Key Description Combination Alt SysRq key Since the SysRq keyboard stroke is used by some operating systems as a print shortcut the Alt SysRq key combination is supported only as a macro when using the device with RRC and MPC to a Linux target Digital Audio The KX II 2 4 0 and later supports end to end bidirectional digital audio connections for digital audio playback and capture devices from a remote client to a target server The audio devices are accessed over a USB connection A D2CIM DVUSB and the current device firmware are required Windows Linux and Mac operating systems are supported The Virtual KVM Client VKC Active KVM Client AKC and Multi Platform Client MPC support connections to audio devices Note Audio CDs are not supported by virtual media so will not work with the audio feature Before you begin using the audio feature Raritan recommends you review the audio related information documented in the following sections of Help e Supported Audio Device Formats on page 33 e Audio Recommendations and Requirements on page 33 e Informational Notes Audio on page 197 id Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Supported Audio Device For
168. on Check Connect Recording Device if you are connecting a recording device Select the device that you wish to connect from the drop down list Select the audio format for the recording device from the Format drop down 105 Chapter 3 Multi Platform Client and Raritan Remote Client 11 Click OK If the audio connection is established a confirmation message appears Click OK If the connection was not established an error message appears Once an audio connection is established that Audio menu is changed to Disconnect Audio Note to ensure proper operation attach audio devices to client PC prior to launching browser If you haven t already done so please close then reopen your browser after attaching the audio devices Playback 4 Connect Playback Device Primary Sound Driver Format stereo 16 bit 44 100 Hz Recording Connect Recording Device Primary Sound Capture Driver Format stereo 16 bit 11 025 Hz gt To disconnect from the audio device Click the Audio icon in the toolbar and select OK when you are prompted to confirm the disconnect A confirmation message appears Click OK n Raritan 5 Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Video Properties Refreshing the Screen The Refresh Screen command forces a refresh of the video screen Video settings can be refreshed automatically in several ways e he Refre
169. on Alt Gr Alt SysRq key Description Because of a limitation in the Java Runtime Environment JRE Fedora Linux and Solaris clients receive an invalid response from Alt Gr on United Kingdom and US International language keyboards For Fedora Linux and Solaris using Java 1 6 the keyPressed and keyReleased events for Alt Gr are identified as an unknown key code Since the SysRq keyboard stroke is used by some operating systems as a print shortcut the Alt SysRq key combination is supported only as a macro when using the device with RRC and MPC to a Linux target Common Hot Key Combinations for RRC The following common hot key combinations are not sent to the target system Hot Key Combination Ctrl Alt Delete Ctrl Num Lock Ctrl Caps Lock Ctrl Scroll Lock Description Reboots the computer The sequence is sent to the local system and the Windows Security Task Manager Shutdown and so on dialog is displayed This toggles the state of the Num Lock light if the Num Lock state on the local system is not the same as the target system This toggles the state of the Caps Lock light if the Caps Lock state of the local system is not the same as the target system This toggles the state of the Scroll Lock light if the Scroll Lock state of the local system is not the same as the target system 103 Chapter 3 Multi Platform Client and Raritan Remote Client Hot Key Description C
170. on before installing a new version of standalone RRC 57 Chapter 3 Multi Platform Client and Raritan Remote Client Opening RRC from a Web Browser Your device features web browser access capabilities and can provide a connection from any Windows based remote PC running Microsoft Internet Explorer 6 0 7 0 Security Settings To access a device via the web your web browser must be configured appropriately on the Internet Explorer security settings tab Specifically e Download Signed ActiveX controls should be set to either Enable or Prompt e Run ActiveX controls and plug ins should be set to either Enable or Prompt Consult your Microsoft Internet Explorer documentation for additional information Note Microsoft Windows 2000 Windows XP and Windows 2003 operating systems restrict certain types of users from downloading and running ActiveX controls and plug ins regardless of the settings in Internet Explorer Consult your Microsoft Windows documentation for more information gt To open RRC 1 Ensure that your browser security settings are configured appropriately and type the IP address assigned to your device in the URL field of your web browser E Raritan Enterprise Microsoft Internet Explorer File Edit View Favorites Tools Help Address MAAE Note Devices ship with the default IP address of 192 168 0 192 Note that an IP address must be used Host names are not currently supported
171. on to check the current Java Runtime Environment JRE b Ifthe JRE is version 1 6 or later proceed with the MPC Installation If the Java icon does not exist in the Control Panel or if the JRE version is prior to 1 6 go to the Sun Microsystems website at http java sun com products to download the latest version of JRE For future Java access and to automatically open it set your path to the Java executable a Right click the My Computer icon on your desktop and click Properties b Click the Advanced tab and then click Environment variables c Edit the Path address so that it contains the path to the Java executable For example if Java is installed on C j2re1 6 and your path is currently set to CAWINDOWSSYSTEM32 then change the path to read CAWINDOWS SYSTEM32 C N2re1 6 To install MPC for Windows Download the MPC installer jar installation file or copy the file from a known location Double click the jar file icon to open the installation dialog After the initial dialog appears click Next Choose the directory where you want to install MPC and click Next Click Browse to locate a non default directory 49 50 Chapter 3 Multi Platform Client and Raritan Remote Client Note If you are using Windows 7 when User Access Control is turned on you will need to manually create a folder to contain the MPC files You will also need to assign the Admin user at a minimum Write permissions to the folder from Prop
172. oose Switch from the shortcut menu This method closes any previous connection before connecting to the new port e Right click the port and choose New Connection from the shortcut menu This method allows you to connect to the selected port without closing any previous connections and creates a new connection if the device supports multiple concurrent connections Once connected Raritan KVM over IP devices display real time video output of the target server this video is compressed and encrypted according to the configuration settings specified by the administrator You now have complete low level control of the KVM console as if you were physically located next to the server e To close a connection right click the connected device and choose Disconnect e To exit completely choose Connection gt Exit Closing a Remote Connection gt To close the connection 1 Select the device in the Navigator and right click it 2 Choose Disconnect from the shortcut menu Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client 3 To exit completely click Exit on the Connection menu Shortcut Menu To access the shortcut menu use either the default keyboard combination of Ctrl Left Alt M or the keyboard combination you assign See Changing the Shortcut Menu Keyboard Combination on page 98 for more information TIP If at some point you forget the keyboard combination used to open the shortcu
173. operties 115 Connection Information 11 93 Connection Profiles 62 80 Connection Properties 9 Creating Modifying and Deleting Profiles in MPC e 80 Creating Modifying and Deleting Profiles in MPC Generation 2 Devices 90 Creating Modifying and Deleting Profiles in RRC e 85 Ctrl Alt Del Macro 16 101 Customizing the Navigator 63 D Default RSC Option Values 176 Device Naming in the MPC Navigator 61 Device Ports in the Navigator 62 Devices in the RRC Navigator 62 Diagnostic Log excluding KX Il 146 Digital Audio 33 104 Disconnecting Mac and Linux Virtual Media USB Drives 204 Disconnecting Virtual Media 164 168 E Edit e 185 Emulator 177 Establishing a New Connection 93 207 Index F Fedora 197 French Keyboard 194 Full Screen Mode 32 G General Options 133 General Options Advanced Options Client Launch Settings and Scan Settings 128 132 General Settings 27 Generation 1 Devices 94 Generation 2 Devices 95 H Help 191 Help for Choosing USB Profiles e 200 Help Options 42 128 Import Export Keyboard Macro Definitions 148 Import Export Keyboard Macros 12 148 Import Export RRC Keyboard Macros 151 Informational Notes 192 Installing and Opening Standalone MPC 48 Installing and Opening Standalone RRC 56 Installing RSC for Sun Solaris and Linux 173 Installing RSC on Windows 173 Intelligent Mouse Mode 25
174. options in the drop down list Depending on the Raritan device in use different options may be available 15 bit RGB Color 8 bit RGB Color 4 bit Color 4 bit Gray Q bit Gray 2 bit Gray Black and White Important For most administrative tasks server monitoring reconfiguring and so forth administrators do not require the full 24 bit or 32 bit color spectrum made available by most video graphics cards Attempting to transmit such high color depths wastes network bandwidth Select Progressive Update to increase the usability in constrained bandwidth environments When Progressive Update is enabled the device initially sends an image of the remote desktop at lower color depths Higher color depth images are provided as the bandwidth allows Note When Color Depth is set to Auto Select Color default Progressive Update is automatic The device will enable disable Progressive Update as required disabling it for fast connections and enabling it for slow connections Selecting the Internet Flow Control checkbox ensures that packets transmitted by the device are received and reconstructed by the client application in the correct order This is useful when using a device over an unpredictable public WAN particularly in international scenarios Use the slider to select the desired level of video Smoothing 15 bit mode only The level determines how aggressively to blend page regions with small color variation into a
175. or use with the virtual media enabled USB CIM D2CIM VUSB and D2CIM DVUSB only 113 114 Chapter 3 Multi Platform Client and Raritan Remote Client Intelligent Mouse Mode In Intelligent Mouse mode the device can detect the target mouse settings and synchronize the mouse cursors accordingly allowing mouse acceleration on the target Intelligent mouse mode is the default for non VM targets During synchronization the mouse cursor does a dance in the top left corner of the screen and calculates the acceleration For this mode to work properly certain conditions must be met gt To enter intelligent mouse mode e Choose Mouse gt Intelligent Intelligent Mouse Synchronization Conditions The Intelligent Mouse Synchronization command available on the Mouse menu automatically synchronizes mouse cursors during moments of inactivity For this to work properly however the following conditions must be met e The active desktop should be disabled on the target e No windows should appear in the top left corner of the target page e There should not be an animated background in the top left corner of the target page e The target mouse cursor shape should be normal and not animated e The target mouse speeds should not be set to very slow or very high values e Advanced mouse properties such as Enhanced pointer precision or Snap mouse to default button in dialogs should be disabled e Choose Best Possibl
176. ort gt Name port names are sorted alphanumerically within each group Q E Dominion KX 192 168 51 34 B EL Dominion KX 192 168 51 184 Ag Alice 6 Am Arthur 25 Am Barbara 8 AD Bill 26 A Charlene 27 MED Charley 7 Am Dave 5 A Dave 2 15 Am Dave 0003 16 AE Deborah 28 Ag Ellen 9 A Evan 30 A Francine 31 e Status When sorted by status View gt Sort gt Status ports are sorted in the following order Active Channels Busy Channels Available Devices Unavailable Devices H E Dominion KX 192 168 51 34 2 EL Dominion KX 192 168 51 184 i B SUN Solaris 1 28 win2000 2 AD Alice 6 Am Arthur 25 A8 Barbara 8 A Bill 26 Ag Charlene 27 AD Charley 7 MS Dave 5 A Dave 2 15 A Dave 0003 16 ME Deborah 28 Am Ellen 9 Am Evan 30 Note Sorting ports does not apply to KX II 101 Z Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Set Scan Group a port scanning feature that searches for selected targets and displays them in a slide show view allowing you to monitor up to 32 targets at one time You can connect to targets or focus on a specific target as needed Scans can include standard targets blade servers tiered Dominion devices and KVM switch ports Note Scanning for tiered devices is not supported by the Multi Platform Client MPC When you start a scan the Port Scan window opens As each ta
177. ote Client MPC Scaling Scaling your target window size allows you to view the entire contents of the target server window This feature increases or reduces the size of the target video to fit the window size and maintains the aspect ratio This allows you to see the entire target server desktop while in standard VIew gt To activate Scaling do one of the following e Choose View gt Scale Video e Click the Scaling button bis on the toolbar e To exit this mode and return the target window to its previous size deselect Scale Video on the View menu or click the Scaling button once again Note Enabling Scale Video scales the complete target video image to fit the remote desktop area as it grows or shrinks Combine this setting with target screen resolution for a full page effect on targets with a higher resolution than your desktop RRC Scaling Scaling your target window size allows you to view the entire contents of the target server window This feature increases or reduces the size of the target video to fit the window size and maintains the aspect ratio This allows you to see the entire target server desktop while in standard VIew To activate Scale Video mode do one of the following e Choose View gt Scale e Click the Scaling button on the toolbar To exit this mode and return the target window to its previous size choose Scale on the View menu or click the Scaling button once again Note Enabling Scale
178. oup security key first create a connection profile to access the device Managing Profiles in KX KSX and KX 101 G1 Devices Creating Modifying and Deleting Profiles in MPC gt To create a profile 1 There are two ways to create a profile For automatically discovered devices right click the device name in the Navigator and choose Add Profile from the shortcut menu For other devices choose Connection gt New Profile The Add Connection dialog appears Options are organized into three tabs Note The Compression and Security tabs are not available for Generation 2 devices Connect Tab 2 Onthe Connect tab type a meaningful description of the device in the Description field This description identifies the Raritan device in the Navigator Raritan Z Raritan Chapter 3 Multi Platform Client and Raritan Remote Client From the Product drop down choose the Raritan product you are using TCP IP Connections a Select the type of connection from the Connection Type drop down If TCP IP Connection is selected for a LAN WAN connection complete the information in the Find Raritan device By section Type the IP address assigned to your Raritan device Type the name assigned to your Raritan device during initial setup Type the Domain Name Server DNS name in the Host Name field Use this option if you use a DNS server to resolve a DNS name to the IP address assigned to your Raritan device Add
179. ourier New Click Emulator Settings Display and select Courier New for Terminal Font Properties or GUI Font Properties Note When RSC connects to a serial target hitting Ctrl or Ctrl does not cause information to be sent However hitting the Ctrl Shift or the Ctrl Shift will cause information to be sent To open RSC on Sun Solaris Open a terminal window and change to the directory where you installed the RSC Type start sh and press Enter to open RSC Double click the desired device to establish a connection Type your user name and password Click OK to log on af oO N zie Raritan me Chapter 5 Raritan Serial Console Raritan Serial Console Interface Important The Raritan Serial Console page usually opens in a separate window behind the Port page With some versions of Java on the Windows operating system the page opens in front of the Port page Raritan Serial Console Serial Port 7 15 Emulator Edit Tools Chat Help sfully Con ced BH Write Access Code Set UTF 8 Logging off Users 1 Default RSC Option Values The following default values apply to the GUI font properties colors and fonts defined in RSC Item Value Font properties Lucida Console GUI font properties Lucida Console Raritan Chapter 5 Raritan Serial Console Item Value Colors White foreground and black background Emulator 1 Change the default user Idle Timeout se
180. pport in the top navigation bar and then click Firmware Upgrades in the left navigation panel or type the URL http www raritan com support firmwareupgrades 3 Scroll down the page until you see the appropriate product name and click on it Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Locate the version of the standalone RRC client you are using The entry for the standalone RRC client is a zip file which contains the release notes and the installer for standalone RRC Check the release notes for the latest information Download the zip file or simply click on the zip file entry Double click on the installer executable in the zip file and follow the instructions in the InstallShield Wizard to complete the RRC installation Be sure to check the release notes for the latest information and any release specific instructions Depending upon the configuration of your PC the RRC installation program may also automatically install DirectX and Microsoft Foundation Class libraries if they are required If they are installed you are asked to restart your PC after the installation A Raritan Remote Client icon appears on your desktop after the installation is complete Click on this icon to open the standalone RRC application The standalone application can be uninstalled using the Add or Remove Programs function in the Windows Control Panel Note You must uninstall the applicati
181. pt the Cursor type default of Block Cursor or select Line Cursor 8 Click OK Display Settings 1 Choose Emulator Settings and then click the Display tab Settings Serial Port 7 15 Font Directories CIE Terminal Font Properties GUI Font Properties M onospaced Monospaced iNSimSun Font size Raavi Shruti SimHei p rColors Locale Encoding Foreground TF 8 Language English 2 Click Default to accept the Default settings Then click Ok to close the Display Settings dialog However if you want to change the settings perform the following steps 3 Accept the Terminal Font Properties default of Lucida Console or choose a font from the scrolling list of Terminal Font Properties 4 If you want to change the size of the font choose a font size by clicking the up or down arrows The result of selected font and font size is displayed in the Preview box mV a zie Raritan 179 Chapter 5 Raritan Serial Console 5 Click the GUI Font Properties tab and accept the default of Lucida Console or choose a font from the scrolling list of GUI Font Properties Settings Serial Port 7 15 l Display Font Directories GE Terminal Font Properties GUI Font Properties t M onospaced Monospaced NSimSun Raavi Shruti SimHei Colors Locale Encoding Fore
182. r Not Detected is displayed To configure additional launch settings Select Enable Single Cursor Mode to enable single mouse mode as the default mouse mode when the server is accessed Select Enable Scale Video to automatically scale the display on the target server when it is accessed Select Pin Menu Toolbar if you want the toolbar to remain visible on the target when it is in Full Screen mode By default while the target is in Full Screen mode the menu is only visible when you hover your mouse along the top of the screen 3 Click OK 30 Raritan View Options 5 Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Scan Settings The KX II and LX provide a port scanning feature that searches for selected targets and displays them in a slide show view allowing you to monitor up to 32 targets at one time You can connect to targets or focus on a specific target as needed Scans can include standard targets blade servers tiered Dominion devices and KVM switch ports See Scanning Ports Use the Scan Settings tab to customize the scan interval and default display options To set scan settings Click Tools gt Options The Options dialog appears Select the Scan Settings tab o Nm N In the Display Interval 10 255 sec field specify the number of seconds you want the target that is in focus to display in the center of the Port Scan window 4 Inthe Interval Between Ports 10 255
183. r and to switch to Internet Explorer Raritan Toolbar Button xa D Nie Bl oe e Button Name Connection Properties Video Settings Color Calibration Target Screenshot Audio Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Prerequisites for Using AKC In order to use AKC Ensure the cookies from the IP address of the device that is being accessed are not currently being blocked Windows Vista Windows 7 and Windows 2008 server users should ensure that the IP address of the device being accessed is included in their browser s Trusted Sites Zone and that Protected Mode is not on when accessing the device Enable AKC Download Server Certificate Validation If the device or CC SG administrator has enabled the Enable AKC Download Server Certificate Validation option Administrators must upload a valid certificate to the device or generate a self signed certificate on the device The certificate must have a valid host designation Each user must add the CA certificate or a copy of self signed certificate to the Trusted Root CA store in their browser When launching AKC from the CC SG Admin Client you must have JRE 1 6 0 10 or above Description Opens the Modify Connection Properties dialog from which you can manually adjust bandwidth options such as connection speed color depth and so forth Opens the Video Settings dialog allowing you to ma
184. r device IP address The IP address of your device Port The KVM Communication TCP IP Port used to access the target device Data in second Data rate in Data out second Data rate out FPS The frames per second transmitted for video Connect time The duration of the connect time Horizontal resolution The page resolution horizontally Vertical resolution The page resolution vertically Refresh rate How often the page is refreshed Protocol version The RFB Protocol version gt To copy this information e Click Copy to Clipboard in the Connection Info dialog The information is now available to be pasted into the program of your choice 95 96 Chapter 3 Multi Platform Client and Raritan Remote Client Connecting to a Remote KVM Console Once you establish a connection with a Raritan device that device s icon in the Navigator can be expanded to display all ports enabled for remote access adi Raritan Devices E DSa eil s kx232 192 168 51 120 Ba billskx101 192 168 51 53 E billskx121 192 168 51 121 325 Brown Room Dominion KX 19 18 1 channel 2 2 Channel 2 Channel 19 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 won nuk C Choose one of the following options to establish a remote KVM console connection e Double click the KVM port This method closes any previous connection before connecting to the new port e Right click the port and ch
185. rd readers with the Raritan device e CCID Requirements If the Raritan D2CIM DVUSB VM CCID is not recognized as a smart card reader by your Linux target you may need to update the CCID driver version to 1 3 8 or above and update the driver configuration file Info plist Operating system CCID requirements RHEL 5 ccid 1 3 8 1 el5 SuSE 11 pcsc ccid 1 3 8 3 12 Fedora Core 10 ccid 1 3 8 1 fc10 386 Remote Client Requirements The basic requirements for interoperability at the remote client are e The IFD smart card reader Handler must be a PC SC compliant device driver e The ICC smart card Resource Manager must be available and be PC SC compliant e The JRE 1 6 x with smart card API must be available for use by the Raritan client application Linux Clients If you are using a Linux client the following requirements must be met to use smart card readers with the Raritan device Note User login to client on smart card insertion may take longer when 1 or more KVM sessions are actively in place to targets As the login process to these targets is also under way e PC SC Requirements Operating system Required PC SC RHEL 5 pcsc lite 1 4 4 0 1 e15 SuSE 11 pcsc lite 1 4 102 1 24 Fedora Core 10 pesc lite 1 4 102 3 fc10 i386 41 42 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Help Options e Create a Java Library Link A soft link must be created to the libpcsclite so after upgrading
186. rding to the Device Name field on the Dominion Console Network Settings page 5 Raritan 51 Chapter 3 Multi Platform Client and Raritan Remote Client Devices in the RRC Navigator In RRC profiled devices are listed in the Navigator according to the data in the Description field of the device s profile Automatically identified devices are identified according to the name assigned to them in that device s network configuration setting Device Ports in the Navigator For each device to which you are connected you are able to expand the tree associated with it to see each device port to which you have access Ports with a green icon indicate that you are connected to that port The port that is bolded in the Navigator indicates that it is the port currently displayed active in the remote desktop area of the application If no name is assigned to a port by default it is listed in the Navigator as Unnamed for Generation 1 devices and for the KX II as Dominion KX2 PortN N port number Depending on the maximum number of KVM sessions the device can handle at once if all device ports to which you are connecting are already occupied an alert message appears and you must wait until one of the ports is available in order to connect Navigator Icons Each device in the Navigator is assigned two icons One icon represents the device s connection profile and the other icon represents its network status A connection profile is genera
187. re displayed one belonging to your remote client workstation and the other belonging to the target server When the mouse pointer lies within the Virtual KVM Client target server window mouse movements and clicks are directly transmitted to the connected target server While in motion the client mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings On fast LAN connections you can disable the Virtual KVM Client mouse pointer and view only the target server s pointer You can toggle between these two modes single mouse and dual mouse Mouse Synchronization Tips Be sure to follow these steps when configuring mouse synchronization 1 Verify that the selected video resolution and refresh rate are among those supported by the device The Virtual KVM Client Connection Info dialog displays the actual values that the device is seeing 2 For KX II and LX devices verify that the cable length is within the specified limits for the selected video resolution 3 Verify that the mouse and video have been properly configured during the installation process 4 Force an auto sense by clicking the Virtual KVM Client auto sense button 5 If that does not improve the mouse synchronization for Linux UNIX and Solaris KVM target servers a Opena terminal window b Enterthe xset mouse 1 1 command C Close the terminal window 6 Click the Virtual KVM Client mouse synchronization button x zie Rarit
188. rget is found it is displayed as a thumbnail in a slide show The slide show scrolls through the target thumbnails based on the default interval of 10 seconds or according to the interval you specify As the scan scrolls through the targets the target that is the focus of the slide show displays in the center of the page See Scan Settings on page 31 You can change the time between the slide show thumbnail rotation the thumbnail focus interval and the page display settings from the Scan Settings tab of the Virtual KVM Client VKC Active KVM Client AKC and Multi Platform Client MPC Tools gt Options dialog See Scan Settings on page 31 The name of the target is displayed below its thumbnail and in the task bar at the bottom of the window If a target is busy a blank screen is displayed instead of the target server access page The status of each target is indicated by green yellow and red lights that are displayed below the target thumbnail and as the target is the focus of the rotation in the task bar The status lights indicate the following e Green the target is up idle or up connected e Yellow the target is down but connected e Red the target is down idle busy or otherwise not accessible Note This feature is only supported by the KX Il gt To begin a scan in MPC 1 Click on Set Scan at the bottom of the Navigator 2 From the list of targets in the Navigator use Ctrl click select each target you want t
189. ritan provides a standard selection of USB configuration profiles for a wide range of operating system and BIOS level server implementations These are intended to provide an optimal match between remote USB device and target server configurations The Generic profile meets the needs of most commonly deployed target server configurations Additional profiles are made available to meet the specific needs of other commonly deployed server configurations for example Linux Mac OS x There are also a number of profiles designated by platform name and BIOS revision that have been tailored to enhance the virtual media function compatibility with the target server for example when operating at the BIOS level Add Other Profiles provides access to other profiles available on the system Profiles selected from this list will be added to the USB Profile Menu This includes a set of trouble shooting profiles intended to help identify configuration limitations The USB Profile Menu selections are configurable via the Console Device Settings Port Configuration page Should none of the standard USB profiles provided by Raritan meet your target server requirements Raritan Technical Support can work with you to arrive at a solution tailored for that target Raritan recommends that you do the following 1 Check the most recent release notes on the Raritan website www raritan com on the Firmware Upgrade page to see if a solution
190. rtual media types with the exception of Mac OS X 10 5 which is supported exclusively by MPC sis Raritan 6 Chapter 4 Virtual Media 160 Diagram key Desktop PC O Target server Q CD DVD drive USB mass storage device PC hard drive Audio speakers Remote file server ISO images Note Audio is not supported by the LX Raritan Z Raritan Chapter 4 Virtual Media Prerequisites for Using Virtual Media With the virtual media feature you can mount up to two drives of different types that are supported by the USB profile currently applied to the target These drives are accessible for the duration of the KVM session For example you can mount a specific CD ROM use it and then disconnect it when you are done The CD ROM virtual media channel will remain open however so that you can virtually mount another CD ROM These virtual media channels remain open until the KVM session is closed as long as the USB profile supports it To use virtual media connect attach the media to the client or network file server that you want to access from the target server This need not be the first step but it must be done prior to attempting to access this media The following conditions must be met in order to use virtual media Dominion Device e For users requiring access to virtual media the device permissions must be set to allow access to the relevant ports as well as virtual med
191. s Consider selecting an audio format that requires less bandwidth If this does not resolve the issue connect the D2CIM DVUSB CIM s keyboard and mouse connector to a different port on the target If this does not solve the problem connect the device to a USB hub and connect the hub to the target Note This feature is available with the KX II 2 4 0 and later m 5E Raritan Appendix A Informational Notes Audio in a Linux Environment The following are known issues when using the audio feature in a Linux environment e linux users use the default audio device for playback Sound may not come through if a non default sound card is selected e SuSE 11 clients require Javas 1 6 O0 sun alsa ALSA support for java 1_6 O sun to be installed via YAST e For Logitech headsets with a built in a mic only the Mono Capture option is available e fyouare running SUSE 11 and using an ALSA driver log out of KX I and then log back in in order to display the device Additionally if you connect and disconnect the audio device a number of times the device may be listed several times vs just once as it should e Using the audio feature with a Fedora Core 13 target set to mono 16 bit 44k may cause considerable interference during playback Note This feature is available with the KX II 2 4 0 and later Audio in a Mac Environment Following are known issues in a Mac environment e On Mac clients only one playback device
192. ser Account Settings page For the device concurrent connection ability can be set using the PC Share Mode option in the Security Settings page PC Share permits concurrent access and Private limits server access to one user at a time 75 76 Chapter 3 Multi Platform Client and Raritan Remote Client Diagram Session Description key information 8 Lock key Indicates the status of the current target indicators KVM Server in respect to the activation of the Caps Lock Num Lock and Scroll Lock keys If these keys are enabled on the target server being viewed this affirmative status is reflected on the status bar Note If a light is used on your keyboard to indicate the Scroll Lock Num Lock and Caps Lock key is active it may or may not be in sync with the lock key indicator status displayed on the status bar See the status bar as your guide if this occurs Screen Modes Besides a standard view full screen view and a scaling option are available These options increase the remote desktop area and make viewing the target video easier Raritan Chapter 3 Multi Platform Client and Raritan Remote Client MPC Full Screen Mode Full Screen mode provides you with the ability to view the target server desktop in Full Screen mode which removes all toolbars from view Activate Full Screen mode once you are connected to a target by doing one of the following e Click the Full Screen button E in the toolbar and the
193. sh Screen command forces a refresh of the video screen e The Auto sense Video Settings command automatically detects the target server s video settings e The Calibrate Color command calibrates the video to enhance the colors being displayed In addition you can manually adjust the settings using the Video Settings command gt To refresh the video settings do one of the following e Choose Video gt Refresh Screen or click the Refresh Screen button in the toolbar If the video card you are using on the target uses custom software and you are accessing the target through MPC or VKC you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target gt To adjust the monitor refresh rate 1 In Windows select Display Properties gt Settings gt Advanced to open the Plug and Play dialog Click on the Monitor tab Set the Screen refresh rate to any rate above 100Hz Click OK and then OK again to apply the setting Auto Sense Video Settings The Auto sense Video Settings command forces a re sensing of the video settings resolution refresh rate and redraws the video screen gt To automatically detect the video settings do the following e Choose Video gt Auto sense Video Settings or click the Auto Sense ISa l Video Settings button 4 in the toolbar A message stating that the auto adjustment is in progress appears 107 108 Chapter 3 Mul
194. sing French keyboards with Windows XP clients Note This does not occur with Linux clients Numeric Keypad From the Virtual KVM Client and the Multi Platform Client the numeric keypad symbols display as follows when using a French keyboard Numeric keypad symbol Displays as Raritan 5 Raritan Appendix A Informational Notes Tilde Symbol From the Virtual KVM Client and the Multi Platform Client the key combination of Alt Gr 2 does not produce the tilde symbol when using a French keyboard gt To obtain the tilde symbol Create a macro consisting of the following commands e Press right Alt e Press2 e Release 2 e Release right Alt Keyboard Language Preference Fedora Linux Clients Because the Sun JRE on Linux has problems generating the correct KeyEvents for foreign language keyboards configured using System Preferences Raritan recommends that you configure foreign keyboards using the methods described in the following table Language Configuration method US Intl Default UK System Settings Control Center French Keyboard Indicator German Keyboard Indicator Hungarian System Settings Control Center Spanish System Settings Control Center Swiss German System Settings Control Center Norwegian Keyboard Indicator Swedish Keyboard Indicator Danish Keyboard Indicator Japanese System Settings Control Center Korean System Settings Control Center Slovenian System Settings
195. sssseeeeneee e 15 mns RNC 16 Setting CIM Keyboard Mouse Options esses ennt tnn 16 Video Propertie S sineat EE 17 Refreshing the SCE8Ol uctor cente eaa uet vade een sites tule e deua ee EROR edu dd once 17 Auto Sense Video Settings oic ier teca t e pandteansadses eli addu cd RR Vd ducks 17 er lecu ene 17 Adjusting Video Settifigs 3 parecer tax euet teen pandteansadeen edi addu dd RR EN de cd 18 Using Screenshot rom Fargel u ce icio tate edet tte etn dre edet ur etat auus 21 Changing the Maximum Refresh Rate sessi enne 22 Mouse OPTIONS wesc C 22 Mouse Pointer SYACMFOMIZATO Miss ste cies gant tete edere tte ent ed rx een tco idu agire 23 Single Mouse MOGO u nti ee sie et deer aan dta tiU eate red ede satu e adaa 26 i Kero een e lc 27 General Settings ccecc cece eeenee cece eeeeaeeeeeae sence eae eeeaaee eee entere nnns tnns sn tete tnn san n nsn nr teintes 27 Client Launch Settings nennen nnne nnne sete nennn 30 BO UNM TUNIS e Es 31 MSUEODDnMMT 31 View bri e 31 View Status Bar ssssessssssssseseseeeeennees enn tnn nentes nent ssi tnt sente teens ada aeann aeaa 31 ferio RPC 32 Full Screen Mode ssssssssssssssseseses estne enhn enn sinn snnt inrer n tenens 32
196. t from Target function it won t be available for the Exit Full Screen Mode function Further if a hotkey is added to the application due to an upgrade and the default value for the key is already in use the next available value is applied to the function instead Click OK Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Keyboard Limitations Turkish Keyboards If using a Turkish keyboard you must connect to a target server through the Active KVM Client AKC It is not supported by other Raritan clients Slovenian Keyboards The key does not work on Slovenian keyboards due to a JRE limitation Language Configuration on Linux Because the Sun JRE on Linux has problems generating the correct Key Events for foreign language keyboards configured using System Preferences Raritan recommends that you configure foreign keyboards using the methods described in the following table Language Configuration method US Intl Default French Keyboard Indicator German System Settings Control Center Japanese System Settings Control Center UK System Settings Control Center Korean System Settings Control Center Belgian Keyboard Indicator Norwegian Keyboard Indicator Danish Keyboard Indicator Swedish Keyboard Indicator Hungarian System Settings Control Center Spanish System Settings Control Center Italian System Settings Control Center Control Center Slovenian System Settings
197. t menu press Ctrl Left Alt at the same time The keyboard combination is displayed across the bottom of the page for five seconds Shortcut Menu Key Options Execute any of the commands on the shortcut menu by either choosing the command in the menu or using a key combination If you are using a key combination to execute a command press Ctrl Left Alt M and then press the key on your keyboard that corresponds to the underlined letter in the shortcut menu For example press Ctrl Left Alt M F to enter Full Screen mode See the table below for information on invoking commands from the shortcut menu using keyboard combinations Note You must use the Left Alt key on your keyboard when using the Ctrl Left Alt combination To Press Ctrl Left Alt M Toggle between Full Normal screen F mode Display connection information Display or set connection properties Display or set video settings Refresh the page Synchronize mouse Qo x D lt uU Change to from single double cursor mode Send Cirl Alt Del to the target system oO Connect Drive Connect CD ROM ISO Image E Send Cirl Alt M to the target system Exit a dialog or menu without altering Esc the keyboard state 97 98 Chapter 3 Multi Platform Client and Raritan Remote Client To Press Ctrl Left Alt M Send Left Alt Tab T Auto Sense A Calibrate Color C If Full Screen mode is active executing this command automatically ends Full Screen mode Changing th
198. te Files button The Delete Temporary Files dialog appears b Select the temporary files that you want to delete c Click OK Raritan Raritan Chapter 3 Multi Platform Client and Raritan Remote Client Linux Determine your version of the JRE from the Java website http www java com en download help testvm xml You may need some configuration depending on your OS and browser Configuration instructions are provided with the JRE download Important When launching MPC from a browser it is highly recommended that you disable the Java Applet caching Although no actual problems have occurred when Java caching is turned on some non impacting Java exceptions have occurred Generation of these Java exceptions can appear in the Java Applet Console window and may degrade performance For Linux UNIX environments the Java Control Panel is located in the JRE s bin directory the location varies based on where JRE was installed by your Linux UNIX administrator Tip It is also recommended that you clear the Java cache gt To check the JRE version in Linux 1 In a graphical environment open a terminal dialog 2 Type java version in the command line and press Enter on your keyboard The currently installed version of Java Runtime Environment JRE is displayed If your path variable is not set to where the java binaries have been installed you may not be able to see the JRE version 3 Set your path a To
199. ternational French France German Germany Japanese United Kingdom Korean Korea French Belgium Norwegian Norway Portuguese Portugal Danish Denmark Swedish Sweden 27 zie Raritan 28 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 5 German Switzerland Hungarian Hungary Spanish Spain italian Italy Slovenian Translation French US Translation French US International In AKC the keyboard type defaults to the local client so this option does not apply Additionally the KX Il 101 and KX II 101 V2 do not support single cursor mode so the Exit Single Cursor Mode function does not apply for those devices Configure hotkeys Exit Full Screen Mode Hotkey When you enter Full Screen mode the display of the target server becomes full screen and acquires the same resolution as the target server This is the hot key used for exiting this mode Exit Single Cursor Mode Hotkey When you enter single cursor mode only the target server mouse cursor is visible This is the hot key used to exit single cursor mode and bring back the client mouse cursor Disconnect from Target Hotkey Enable this hotkey to allow users to quickly disconnect from the target For hotkey combinations the application does not allow you to assign the same hotkey combination to more than one function For example if Q is already applied to the Disconnec
200. th used to connect audio to a target is higher due to the keyboard and video data consumed in opening and using an audio application on the target A general recommendation is to have a least 1 5MB of connection before running Playback and Capture However high video content full color connections at high target screen resolutions consume much more bandwidth and impact the quality of the audio considerably There are a number of recommended client settings that will reduce the impact of the video on audio quality at lower bandwidths Connect Audio playback at the lower quality formats The impact of video consuming bandwidth is much less notable at 11k connections than at 44k Set the connection speed under Connection Properties to a value that best matches the client to server connection Set the color depth to as lowest value as possible Reducing to 8 bit color considerably reduces the bandwidth consumed Set Smoothing under Connection Properties to High This will improve the appearance of the target video by reducing displayed video noise Set the Noise Filter under Video settings to its highest setting 7 highest value Less bandwidth will be used for target screen changes Connecting to Digital Audio To connect to an audio device from the Virtual KVM Client VKC or Active KVM Client AKC Connect the audio device to the remote client PC prior to launching the browser connection to the KX II 2 4 0 and later
201. the notification to be sent to a single target without affecting other active KVM sessions gt To mount a smart card reader 1 Click the Smart Card menu and then Selen Smart Card Reader Alternatively click the Smart Card button UE iniieioiar 2 Select the smart card reader from the Select Smart Card Reader dialog 3 Click Mount 37 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC 4 Aprogress dialog will open Check the Mount selected card reader automatically on connection to targets checkbox to mount the smart card reader automatically the next time you connect to a target Click OK to begin the mounting process gt To update the smart card in the Select Smart Card Reader dialog e Click Refresh List if a new smart card reader has been attached to the client PC gt To send smart card remove and reinsert notifications to the target e Select the smart card reader that is currently mounted and click the Remove Reinsert button gt Tounmount a smart card reader e Select the smart card reader to be unmounted and click the Unmount button Smart card reader mounting is also supported from the Local Console See Local Console Smart Card Access in your Dominion device help ii Raritan Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Supported and Unsupported Smart Card Readers External USB smart card readers are supported S
202. ti Platform Client and Raritan Remote Client Calibrating Color Use the Calibrate Color command to optimize the color levels hue brightness saturation of the transmitted video images The color settings are on a target server basis Note The Calibrate Color command applies to the current connection only gt To calibrate the color do the following e Choose Video gt Calibrate Color or click the Calibrate Color button Em in the toolbar The target device screen updates its color calibration Adjusting Video Settings Use the Video Settings command to manually adjust the video settings gt To change the video settings 1 Choose Video Video Settings or click the Video Settings button in the toolbar to open the Video Settings dialog 2 Adjust the following settings as required As you adjust the settings the effects are immediately visible a NoiseFilter The device can filter out the electrical interference of video output from graphics cards This feature optimizes picture quality and reduces bandwidth Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels However setting the threshold too high can result in the unintentional filtering of desired screen changes Lower settings transmit most pixel changes Setting this threshold too low can result in higher bandwidth use b PLL Settings Clock Controls how quickly video pixels are displ
203. tname of the device for the MPC browser download e Set Firefox to not block Pop up windows via edit Preferences Privacy and Security e Use IPV4 address e Use standalone MPC e Use the latest version of Firefox Special Characters in MPC The following table identifies the special characters that can be used in MPC Character Description Character Description Exclamation point Colon Double quote Semi colon Pound sign Equal sign Dollar sign gt Greater than sign Percent sign Question mark amp Ampersand At sign Single quote Left bracket Left parenthesis Backward slash Right parenthesis Right bracket 7 Asterisk Caret 4 Plus sign _ Underscore 47 48 Chapter 3 Multi Platform Client and Raritan Remote Client Character Description Character Description Comma Grave accent Dash Left brace Period Pipe sign Forward slash Right brace lt Less than sign 5 Tilde Invalid MPC Username Characters The following characters cannot be used in usernames for MPC Character Description Colon Double quote amp Ampersand Single quote Installing and Opening Standalone MPC Raritan recommends that you open only one standalone MPC session at a time Opening more than one standalone MPC session on the same client at the same time may cause performance problems and system errors Important MPC modem connectivity is supported on the Windows operating system When
204. to client PC prior to launching browser If you haven t already done so please close then reopen your browser after attaching the audio devices Playback 7 Connect Playback Device Primary Sound Capture Driver Format stereo 16 bit 11 025 Hz gt To disconnect from the audio device e Click the Audio icon in the toolbar and select OK when you are prompted to confirm the disconnect A confirmation message appears Click OK a Raritan Smart Cards VKC 5 Raritan Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC AKC and MPC Using the KX II 2 1 10 and later or KSX II 2 3 0 and later you are able to mount a smart card reader onto a target server to support smart card authentication and related applications For a list of supported smart cards smart card readers and additional system requirements see Supported and Unsupported Smart Card Readers on page 39 When accessing a server remotely you will have the opportunity to select an attached smart card reader and mount it onto the server Smart card authentication is used with the target server it is not used to log into the device Therefore changes to smart card PIN and credentials do not require updates to device accounts When mounted onto the target server the card reader and smart card will cause the server to behave as if they had been directly attached Removal of the smart card or smart card reader will c
205. tor Standard User AKC and Access to Access to VKG Fixed drives and fixed e Removable drives drive partitions e CD DVD drives e Removable drives e ISO images e CD DVD drives e SO images e Remote ISO images e Remote ISO images Drive Partitions e The following drive partition limitations exist across operating systems Windows and Mac targets are not able to read Linux formatted partitions Windows and Linux cannot read Mac formatted partitions 203 Appendix A Informational Notes Only Windows Fat partitions are supported by Linux Windows FAT and NTFS supported by Mac Mac users must unmount any devices that are already mounted in order to connect to a target server Use diskutil umount dev disk1s1 to unmount the device and diskutil mount dev disk1s1 to remount it Accessing Virtual Media on a Windows 2000 Server Using a D2CIM VUSB A virtual media local drive cannot be accessed on a Windows 2000 server using a D2CIM VUSB Disconnecting Mac and Linux Virtual Media USB Drives In a Linux or Mac environment e For Linux users if there is dev sdb and dev sdb1 the client will only use dev sdb1 and advertise it as removable disk dev sdb is not available for the user e For Linux users if there is dev sdb but no dev sdb1 dev sdb is used as a removable device e For Mac users dev disk1 and dev disk1s1 is used Target BIOS Boot Time with Virtual Media The BIOS for certain tar
206. tting before launching the RSC for the first time or it times out in 10 minutes and display a host termination message 2 Click the Emulator drop down menu to display a list of topics Raritan Serial Console Serial Port 7 15 Emulator Edit Tools Chat Help Settings Get History Clear History Get Write Lock Send Break Connected Users Exit E Write Access Code Set UTF 8 Logging off Users 1 177 Chapter 5 Raritan Serial Console Settings 1 Choose Emulator Settings The Settings page displays the General tab with the default settings Settings Serial Port 1 9 General Y Display GUI Interface Main Menu Shortcut Show Confirmation Dialog on Exit w p Terminal Compatibility Terminal Size History Buffer Size aud Backspace Sends ASCII DEL Cursor type Block Cursor Line cursor 2 Accept the Main Menu Shortcut default of None or choose one of the following from the Main Menu Shortcut drop down menu F10 Alt Accept the Show Confirmation Dialog on Exit default or uncheck it Accept the Terminal Size default or choose a size from the Terminal Size drop down menu 5 Accept the Backspace Sends default of ASCII DEL or choose Control H from the Backspace Sends drop down menu 6 Accept the History Buffer Size default of 75 or use the arrows to change the buffer size udi 5E Raritan Chapter 5 Raritan Serial Console 7 Acce
207. tual media as well Raritan Chapter 5 Overview Raritan Serial Console In This Chapter eU ER 169 RSC System Requirements essere 169 Installing RSC on WIndOWS uii iiti Hinde tn bre ie tha ruta aias 173 Installing RSC for Sun Solaris and Linux s 173 Opening RSC from the Remote Console sss 174 Raritan Serial Console Interface sees 176 The standalone Raritan Serial Console RSC is used to make direct connections to a serial target without going through the device The user specifies the device address and the port number target and is then connected RSC System Requirements zie Raritan The following requirements must be met to support the Raritan Serial Console e The RSC works with JRE version 1 6 e Your system may require configuration adjustments depending on the operating system and browser The JRE provides configuration instructions with the JRE download Browse to the page at hitp www java com en download help testvm xml http www java com en download help testvm xml lo http www java com en download help testvm xml to determine the JRE version currently installed on your system If you do not have a compatible version of the JRE go to http www java com http www java com and click the Download Now button e Minimum 1 GHz PC with 512 MB RAM Ensure that Java can be started from the command line To d
208. upported Smart Card Readers Type Vendor Model Verified USB SCM SCR331 Verified on local Microsystems and remote USB Actividentity Actividentity USB Verified on local Reader v2 0 and remote USB Actividentity Actividentity USB Verified on local Reader v3 0 and remote USB Gemalto GemPC USB SW Verified on local and remote USB Dell USB Smart Card Verified on local Keyboard Card Reader Keyboard and remote reader Combo USB Cherry GmbH G83 6744 Verified on local Keyboard Card SmartBoard and remote reader Combo USB reader for Omnikey 6121 Verified on local SIM sized cards and remote Integrated Dell O2Micro OZ776 Remote only Latitude D620 PCMCIA Actividentity Activldentity Remote only PCMCIA Reader PCMCIA SCM SCR243 Remote only Microsystems Note SCM Microsystems SCR331 smart card readers must be using SCM Microsystems firmware v5 25 Unsupported Smart Card Readers This table contains a list of readers that Raritan has tested and found not to work with the Raritan device therefore they are unsupported If a smart card reader does not appear in the supported smart card readers table or in the unsupported smart card readers table Raritan cannot guarantee it will function with the device Model ED707A Notes No interrupt endpoint gt not compatible with Vendor HP Type USB Keyboard Card reader Combo 39 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Type Vendor Model Notes Microsoft
209. ust the settings using the Video Settings command gt To refresh the video settings do one of the following e Choose Video gt Refresh Screen or click the Refresh Screen button in the toolbar Auto Sense Video Settings The Auto sense Video Settings command forces a re sensing of the video settings resolution refresh rate and redraws the video screen gt To automatically detect the video settings do the following e Choose Video gt Auto sense Video Settings or click the Auto Sense Video Settings button in the toolbar A message stating that the auto adjustment is in progress appears Calibrating Color Use the Calibrate Color command to optimize the color levels hue brightness saturation of the transmitted video images The color settings are on a target server basis Note The Calibrate Color command applies to the current connection only Note The KX Il 101 does support color calibration gt To calibrate the color do the following e Choose Video gt Calibrate Color or click the Calibrate Color button kal in the toolbar The target device screen updates its color calibration 17 18 Chapter 2 Virtual KVM Client VKC and Active KVM Client AKC Adjusting Video Settings Use the Video Settings command to manually adjust the video settings 1 To change the video settings Choose Video Video Settings or click the Video Settings button in the toolbar to open the Vid
210. ved Brightness Red Controls the brightness of the red signal range is 0 127 Brightness Green Controls the brightness of the green signal range is 0 127 Brightness Blue Controls the brightness of the blue signal range is 0 127 Contrast Red Controls the red signal contrast range is 0 255 Contrast Green Controls the green signal contrast range is 0 255 Contrast Blue Controls the blue signal contrast range is 0 255 Horizontal Offset Controls the horizontal positioning of the target server display on your monitor range is 0 512 Vertical Offset Controls the vertical positioning of the target server display on your monitor range is 0 128 To preview the change prior to making the selection check the Preview checkbox 125 126 Chapter 3 Multi Platform Client and Raritan Remote Client Check the Automatic Color Calibration checkbox to enable this feature Select the video sensing mode Best possible video mode Devices will perform the full Auto Sense process when switching targets or target resolutions Selecting this option calibrates the video for the best image quality Quick sense video mode Selecting this option will cause the device to use a quick video Auto Sense in order to show the target s video sooner This option is especially useful for entering a target server s BIOS configuration right after a reboot Select the video sensing mode
211. x Environment 199 Audio in a Mac Environment 199 Audio in a Windows Environment 199 Audio Playback and Capture Issues 198 Audio Recommendations and Requirements 33 104 Automatic Mouse Synchronization 112 Auto Scroll 80 Auto Sense Video Settings 17 107 B Backing Up and Restoring a Device Configuration 145 Backing Up and Restoring a User Configuration 145 Backing Up and Restoring an Entire System Dominion KX II only 143 Backup and Restore Functions 142 Broadcast Port 146 Building a Keyboard Macro 14 99 C Calibrating Color 17 108 CC SG 206 Changing a Password 142 Changing a USB Profile when Using a Smart Card Reader 202 Changing the Maximum Refresh Rate 22 110 Changing the Shortcut Menu Keyboard Combination 97 98 Raritan Chat 190 CIMs 205 Clearing ActiveX Controls 141 Client Launch Settings 30 136 Client Uses with Raritan Products 2 43 Closing a Remote Connection 96 Color Calibration 122 127 Common Hot Key Combinations for RRC e 103 Common Hot Key Exceptions for MPC e 102 Conditions when Read Write is Not Available 163 165 Connecting and Disconnecting a Digital Audio Device 105 Connecting to a Remote KVM Console 96 Connecting to a Server via MPC when Alternate RADIUS Authentication is Enabled on the KX II 101 55 Connecting to Digital Audio 34 Connecting to Virtual Media 165 Connection and Video Pr
212. ynchronization the mouse cursor does a dance in the top left corner of the screen and calculates the acceleration For this mode to work properly certain conditions must be met gt To enter intelligent mouse mode e Choose Mouse gt Intelligent Intelligent Mouse Synchronization Conditions The Intelligent Mouse Synchronization command available on the Mouse menu automatically synchronizes mouse cursors during moments of inactivity For this to work properly however the following conditions must be met e The active desktop should be disabled on the target e No windows should appear in the top left corner of the target page e There should not be an animated background in the top left corner of the target page e The target mouse cursor shape should be normal and not animated e The target mouse speeds should not be set to very slow or very high values e Advanced mouse properties such as Enhanced pointer precision or Snap mouse to default button in dialogs should be disabled e Choose Best Possible Video Mode in the Video Settings window e The edges of the target video should be clearly visible that is a black border should be visible between the target desktop and the remote KVM console window when you scroll to an edge of the target video image e When using the intelligent mouse synchronization function having a file icon or folder icon located in the upper left corner of your desktop may caus

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