Polycom 4000 SIP 2.2 Telephone User Manual
Contents
1. 11 Multilingual Support Localizatiom 12 Phone ven 12 Optional Features 0200000000000000000000000000000000000 00 1 2 TERMS a 12 Presence Status Buddy 5 13 Troubleshooting 020000000000000000000000000000000000000000 1 5 Safety and 16 Part 5 RUIES zizuuiiuskutosstun t EN 16 Class Digital Device or 16 aves 17 Installation Instructions 17 Plug Acts as Disconnect Device 17 industry Canada 1 17 CE TT 17 Polycom Limited Warranty and Limitation Liability 18 Exclusions 000000000000000000000000000000000000000000000000 1 8 Warranty Exclusive ccccccccccccccccccccccccccccccce 1 8 Service 19 Limitations of Liability cccccccccccccccccee 19 Disclerimmerr ccccccccccccccccccccccccccccccccccccccccccccs 1 9 Governing Law O00000000000000000000000000000000000000000 1 9 Copyright Notice 020000000000000000000000000000000000000 00 20 Thank you for choosing the SoundStation with your system administrator that your IP 4000 SIP2. Enter first and or last name from the keypad Press the 1 A a soft key to select between numeric and upper lower case alphanumeric modes Contacts can be easily added from Call Lists See Call Lists for more information To search for a particular contact 1 2 Press Search from the Contact Directory menu Using the dial pad enter the first few characters for First or Last names 5 Speed Dial Index Ring Type and Divert Contact may be left blank Use g or the Change soft key to switch between Enabled and Disabled settings for the last four fields Press Save to confirm or Cancel to abandon the changes then press the key to return to the idle display Press Search to search for contacts Successful matches can be dialed from the resulting screen Speed Dial Pre assigned numbers can be associated with speed dial entries for rapid automated dialing Speed dial entries can be viewed from the idle display by pressing CY To assign John to a Speed Dial entry 1 Press select Features Con tact Directory 2 Press the Add soft key to enter John s contact details see Contact Directory or highlight John s ex isting directory entry and press Edit To remove a Speed Dial entry 1 Press select Features Con tact Directory 2 Scroll to the desired entry and press Edit Multiple Call Appearances The phone can be configured to have one or more call appearances
3. More than one call appearance is useful if there is an ac tive call and an incoming call arrives To answer the second call put the active call on hold or press the down arrow key and then you have the option to 1 Answer this incoming call 2 Reject the second incoming call 3 Forward the incoming call to an other extension 3 Enter Speed Dial Index as 1 This assigns John to the first speed dial entry 4 Press Save to confirm or to abandon the change then press lt i to return to the idle display 3 Delete the Speed Dial Index num ber using the lt 2 and then the Delete soft keys 4 Press Save and to return to the idle display To answer the incoming call put the original call on Hold or press GC to access the call If more than one call appearance is in use the total number will be indicated by a counter at the top right corner of the display For example 2 3 indicates that the displayed call is the second one out of a total of three A user can also place another call on the same line Press Hold during the first call and press NewCall to obtain dial tone for a second call Shared Lines The phone supports shared lines A shared line is indicated by a different line icon which is half black and half grey If two phones share a line an incoming call to that number will cause both phones to ring The call can be answered on either phone but not both The shared line icon
4. This conference phone network is prepared for configuring your provides multi person audio conferencing SoundStation IP 4000 SIP phone As capabilities for small to medium well be sure to read the Parts List and conference rooms within a Session the Safety and Compliance section in Initiation Protocol SIP internet protocol this guide before you set up and use the telephony system In this User Guide you SoundStation IP 4000 SIP phone will find everything you need to quickly use your new phone Be sure to verify The following items are included in your that you have received each item If you SoundStation IP 4000 SIP package are missing any items please contact your Check this list before installation to ensure SoundStation IP 4000 SIP reseller Polycom SoundStation IP 4000 SIP Network Cable Power Interface Module Ky S S External Microphones Quick Start Guide Power Cord Console Cable Power Adapter Installing SoundStation IP 4000 SIP This section provides basic installa The SoundStation IP 4000 SIP User tion instructions and information for Guide includes regulatory compliance obtaining the best performance with the information that your system administra SoundStation IP 4000 SIP phone If you tor should review and can also be found at require additional information or assis www polycom com tance with your new phone please contact your system administrator Connecting
5. dialed number Call Forwarding Calls may be forwarded to another exten sion as follows 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward at any time 2 Enter a number or URL to forward all future calls to 3 Press the Enable soft key to confirm Call Forwarding Idle display returns with a moving arrow on the line label to confirm Call Forward ing enabled Volume Adjustment Press the volume keys to adjust speaker volume during a call Pressing these keys in the idle state adjusts the ringer volume Do Not Disturb To prevent the phone from ringing on incoming calls activate the Do Not Disturb feature by pressing the key Features and use the key to toggle Do Not Disturb on and off To redial another previously dialed number press the key and select Features Call Lists Placed Calls You will see a list of previously placed calls Choose the number you wish to redial and press Dial To turn call forwarding off 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward at any time 2 Press the Disable soft key Idle display returns and the line indicator now displays the regular icon Call Forwarding is not available on Shared Lines D A flashing icon and text on the display indicates that Do Not Disturb is on Calls received while Do Not Disturb is enabled are logged in the Misse
6. e Place a call to the phone under in front panel using the volume up vestigation Check that the display down keys indicates incoming call informa e Check that the Ring Type selected tion in the Settings menu is not the e Press the key Ensure dial Silent Ring tone is present and place a call to another extension or number Check that the display changes in response Verify successful outbound or inbound calling e As No Display above 15 Response from Feature Key Presses Verify phone is in active state Make a call to the phone to check for inbound call display and ring ing as normal If successful try to press feature keys within the call to access Directory or Buddy Status for example e Press followed by Status and Lines to confirm line is actively registered to the server Reboot the phone to attempt re registration to the server Display shows Network Link is Down Verify LAN cable is properly connected e Check termination at the switch or hub furthest end of the cable from the phone Check that the switch or hub is operational flashing link status lights or contact your system administrator Press followed by Status Network and Ethernet Scroll down to verify LAN port is Active Reboot the phone to attempt re registration with the server Part 15 Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following tw
7. or use the Features menu to access placed and received call lists From one of these lists press the Dial soft key 3 Press the Trnsfer soft key again or hang up to complete the transfer Call Timer Call progress on an active call is monitored through a local call timer This is visible within the active call window on the display Ending the call on the conference originator s phone will not end the conference the other two parties can continue to talk 4 When the second party answers press the Confrne soft key again to join all parties in the conference or press the Split soft key to put the first call on hold and keep the second call as the active call A conference may be created at any time between an active call and a call which is on hold by pressing the Join soft key Pressing this key will split the confer ence into two calls on hold This can be done as soon as the ringback sound is heard or you can wait until the third party answers and talk to them before completing the transfer Press the Split soft key to put the first call on hold and keep the second call as the active call Transfer may be cancelled during estab lishment by pressing the Cancel soft key The original call is resumed A blind transfer without consultation can also be supported by pressing the Blind soft key Ending a Call Press the key the End Call soft key Redial Press to place a call to the last
8. set Use keys 1 0 and to select special characters 5 Press Send when finished Each phone can watch the status of up to eight other phones These other phones form the Buddy List The status of bud dies is displayed and updated in real time Each phone can also be watched by up to eight other phones To add or delete a contact from your buddy list or block a contact 1 select Features Con tact Directory Using the arrow keys scroll through the directory to choose a contact Press Edit and scroll down using the Next soft key to the Watch Buddy or Block Buddy fields Use the arrow keys to switch be tween Enabled or Disabled status Press the Save soft key Ex to abandon the change 13 The figures show a typical Buddy Status screen display of monitored phones and a My Status display Buddy Status 1 a Jack Brown Online 2 4 Joan Smith Offline My Status 2 0Busy right back To view and change Presence settings 1 Press Mew and select Features and Presence Choose My Status to change your own status Choose Buddy Status to monitor the status of the contacts within your buddy list Choose Privacy List to see which phones are allowed to watch your phone abd which phones are blocked from watching your phone Your phone can be configured to work with Microsoft Office Live Communications Server and comm
9. Date Code Definition for the Date April 05 2004 04052004 gt 120596 Month MM First Two Digits 04 8 12 DD Second Two Digits 05 0 05 Year Third Two Digits 2004 8 1996 gt 96 17 com Limited Warranty LIMITED WARRANTY Polycom war rants to the end user Customer that this product is expected to be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this ex press warranty is at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options are reasonably available Polycom may on its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Limitation Liability Polycom is expected to warrant any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for l
10. Network and Power Source AC Power Option Power cable Power adapter Power interface module lt x Network cable External a microphones optional LED Indicators The LEDs located on the top of your SoundStation IP 4000 indicate the current status of the phone Green Your call is in progress Flashing green A call is incoming Blinking green Your call is held by the far end Red Your call is muted Blinking red You have placed the call on hold POLYCOM Keys Menu Scroll Displays a menu of settings and options Navigate up or down through displayed lists Exit Exits from current screen to previous menu Select Choose a menu item Soft Keys The screen will display labels for these keys to identify their context sensitive functions Volume Use these to adjust ringer and audio volume Phone Originates and ends calls answers incoming calls Mute Toggle microphone on or off during conversation Redial Dials last dialed party Dial Pad These 12 keys provide the 10 digits the 26 alphabetical characters and special characters avail able in context sensitive applications Using SoundStation IP 4000 SIP Placing a Call 1 To obtain dial tone press the key or the New Call soft key 2 Dial the desired number Users also have the option to dial directly from the dial pad without first getting dial tone Simply enter the number th
11. P 4000 phone is configured for silent ring press the ringing Line key or the Answer soft key and you will answer the call If your handset is off hook the call is routed to the handset If your handset is on hook the call is routed to the speaker Call Lists A local list of calls missed received and placed Choose is maintained by the phone 1 Edit to amend the dial string if necessary Press Select Features followed by Call 2 Dial to return the call Lists and Missed Received or Placed Calls as 3 Info to view information about desired Call information will be displayed the call 4 Save to store the contact to the To quickly view the Missed Calls list Contact Directory from the idle display press C 5 Clear to delete the call from list Press the lt key to return to the idle display Contact Directory In addition to a directory of missed placed or received calls the phone can store a local direc tory of contacts Users can add delete edit dial or search for any contact in this list through just a few key strokes To add or edit a contact 1 Press select Features and 4 Enter the Contact number This Contact Directory is a required field and it must be 2 Press More and then Add to enter unique not already in the direc another contact into the phone s tory database or press Edit to edit an existing entry To move between fields when edit ing use the Next or Prev soft keys
12. Portions of the software contained in this product are Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documenta tion files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute subli cense and or sell copies of the Software and to permit persons to whom the Soft ware is furnished to do so subject to the following conditions The above copyright notice and this per mission notice shall be included in all cop ies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED IN CLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABIL ITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI ABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE v POLYCOM Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA 2007 Polycom Inc All rights reserved Polycom the Polycom logo design and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polyco
13. TIES TERMS OR CONDITIONS OF MERCHANT ABILITY FITNESS FOR A PARTICU LAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGE MENT ALL OF WHICH ARE EX PRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO AS SUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product Limitations of Liability LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUEN TIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAIN TENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLY COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion o
14. USER GUIDE ET POLYCOM User Gulae Parts List O9000000000000000000000000000000000000000000000000000 1 Installing SoundStation IP 4000 SIP 2 Connecting Network and Power 2 Features 200000000000000000000000000000000000000000000000 0000 3 Using SoundStation IP 4000 SIP 4 Placing Call caiscccctnisciinsessnntnnstcmndexsnnathelnncadnztananvensiensvavennans 4 Answenng GC tn 4 Call Hold 5 Multiple Calls on Hold siirsin oanrinne iaia 5 Microphone Mute 5 General Dan 5 Local Conferencing 6 Splitting COMICTONCS 6 Transferring A Call kravina r nko nana 6 Call TIME 6 Ending a Call 7 PS ett 7 Call 7 7 Do Not Disturb Vari l 7 Ale uh Ani 8 Display 8 Ring 8 9 Contact Directory io 9 Speed apo 10 Multiple Call Appearances 10 Shared kia r na hrialo ka lv 11 Voice Mail Gaia 11 Distinctive Ringing Call
15. changes to a moving icon when the line is in use remotely Voice Mail Voice mail may be indicated by visual notification on the display and the three LEDs flashing red To listen to voice messages 1 Press and select Features and Messages 2 Display indicates number of messages and their importance Press Connect to initiate Voice Mail retrieval from the Message Center Voice Mail is an optional feature config ured on the server and may not be sup ported on your particular system Contact your system administrator to find out Distinctive Ringing Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory This allows identification of a contact by a specific ring tone To set a distinctive ring for a local contact 1 Press gt select Features and Contact Directory 2 Using the arrow keys scroll through the directory to choose a contact 3 Press Edit and scroll down using the Next soft key to Ring Type 4 Enter a number corresponding to one of the ring types available Calls on shared lines can be transferred put on hold or can be used to originate a conference Shared lines are an optional feature con figured on the server and may not be sup ported on your particular system Contact your system administrator to find out A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the
16. d Call list Time and Date Time and Date is clearly displayed on the 1 Press vem SoundStation IP 4000 SIP phone If the 2 Select Settings followed by Basic phone cannot obtain a time and date from Preferences Time amp Date the server the display will flash Contact 3 Select from Clock Date Clock Time your system administrator if either time or Clock Order or Enable Disable date is incorrect Users have control over 4 Scroll through the options via the up the format of the display Select options and down arrow keys which are right for you as follows 5 Press the key to confirm and to return to the idle display Display Contrast To adjust the contrast on the display to a comfortable level 1 Press Mem Select Settings fol 3 Press the Ok soft key to accept lowed by Basic Contrast changes 2 Press the Up or Down soft keys 4 Press the key to return to the or volume keys to increase or idle display decrease the display contrast Ring Type Many ring types are available for users to choose from To change the incoming ring to a desired sound 1 Press Select Settings fol 3 Press the key to change to lowed by Basic Ring Type the selected ring type 2 Using the arrow keys highlight the 4 Press or the Exit soft key to desired ring type Press the Play return to the idle display soft key to hear the selected ring type See also Distinctive Ringing Call Treatment When your SoundPoint I
17. en press the 7 key or press the Dial soft key In all cases the active call will appear on the display showing call duration and destina tion To obtain the IP address of your phone press followed by Status Platform and Phone The IP address is listed together with other phone information Answering a Call Press the A key or the Answer soft key The three LEDs will blink green when the phone rings Incoming calls may be ignored by pressing the Reject soft key Call Hold and Resume During a call press the Hold soft key The call will be placed on hold and this will be indicated on the display The three LEDs will blink red to indicate that a call is on hold Press the Resume soft key to retrieve the call Multiple Calls on Hold If multiple calls are on hold use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call If more than one call is on hold an indication will appear on the display for example 2 3 shows that this is the second call out of three calls Microphone Mute During a call press The three LEDs on the phone glow red to indicate that the other party parties cannot hear you If you are using external microphones press the key on the phone or the microphones General Key Use To navigate through menus and to enter data these are useful tips 1 Use or the Next and Prev soft keys to scroll through lists In some lists t
18. he and be used as Page Up and Page Down 2 Many soft keys can only be ac cessed by pressing the More soft key 3 Press to exit from any menu 4 To enter text using the dial pad You can still hear all other parties while Mute is enabled To turn off Microphone Mute press O again press the number keys one or more times For example for A press 2 and for press 222 When in text entry mode the display title will show whether keys will gener ate numbers 1 upper case A or lower case characters and the 1 A a soft key can change this Local Conferencing You can create a conference with two other parties using the phone s local conferencing feature 1 Place a call to the first party 2 Press the Confrne soft key to create a new call the active call is placed on hold 3 Dial the phone number of the second party or use the arrow keys to access speed dial numbers or the missed call list or use the Features menu to access placed and received call lists From one of these lists press the Dial soft key Splitting a Conference When a conference has been estab lished a Split soft key is available Transferring a Call 1 During a call press the Trnsfer soft key the active call is placed on hold 2 Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers or the missed call list
19. m Inc in the U S and various countries All other trademarks are the property of their respective companies Specifications are subject to change without notice 1725 06645 001 Rev E
20. message center OR Press Clear to turn off the flashing LEDs without listening to mes sages 3 Follow voice prompts to listen to messages Screen options may vary with server based application Voice Mail can be accessed with a single key press Contact your system This feature is local to the phone and may be over ridden by server settings Contact your system administrator for more details press CP then the Delete soft key to remove an existing value 5 Press the Save soft key or S to abandon the change Incoming calls from this contact will now have the distinctive ringing pattern ap plied See Ring Type in this guide for further details Multilingual Support Localization Many languages are supported by the phone To change language 1 Press and select Settings 3 Basic Preferences Language 2 Scroll through the list of available 4 languages and press the key when the desired language is highlighted Phone Reboot Periodically the phone may require a user restart Reasons for this include accepting a new configuration or new software To restart the phone gt Press gt Settings Advanced Re start Phone Yes the user password is required to access this menu The reboot process will begin and is com plete when the idle display is shown The display will change to the language of your choice Exit to the idle display by pressing In the case of p
21. o conditions 1 This device may not cause harmful interference and 2 This device must accept any inter ferences received including inter ference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment is tested and com plies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful inter 16 ference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the dealer or an experience radio TV technician for help Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any changes or modifications not expressly Installa
22. oss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer Polycom will not be liable under this limited warranty if its testing and exami nation disclose that the alleged defect or malfunction in the product does not exist or results from e Failure to follow Polycom s installa tion operation or maintenance instruc tions e Unauthorized product modification or alteration e Unauthorized use of common carrier communication services accessed through the product e Abuse misuse negligent acts or omis sions of Customer and persons under Customer s control or Acts of third parties acts of God ac cident fire lightening power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDI TIONS EXPRESS OR IMPLIED EI THER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRAN
23. r limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclu sions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copy right or other notices Polycom the Polycom logo design and SoundStation are trademarks of Polycom Inc in the U S and various other coun tries Copyright Notice
24. roblems it be possible to restore normal operation of your phone without rebooting Contact your system administra tor before attempting to reboot the phone Text Messaging Users can send and receive text messages on the phone SIP Instant Text Messaging is supported in real time Received messages may be indicated by visual notification on the display and the three LEDs flashing red To read text messages 1 Press and select Instant 2 Messages OR 3 Press the InstMsg soft key to read a message just received 12 Messages appear first to last in sent order Press the Next or Prev soft keys to cycle through messages in order Press the More soft key to access the Delete Reply and New options To send a text message 2 3 Press and select Features Messages Instant Messages Press the New soft key Enter the desired extension or SIP URL Press the 1 A a soft key to alternate between numeric and upper lower case alphanumeric modes Presence Status Buddy Lists The phone combines interactive message services and status monitoring to comple ment a traditional messaging application such as email Live interaction within a pool of phones is possible by monitoring the presence of the parties involved 4 Press the Select soft key to choose from various pre scripted short messages OR Press Edit to compose a custom message Use dial pad keys to cycle through the character
25. tion Instructions Installation must be performed in ac cordance with all relevant national wiring tules approved by Polycom Inc could void the user s authority to operate the equipment L Installation doit tre ex cut e confor m ment a tous les reglements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 CE Mark This SoundStation IP 4000 SIP is marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC vccl CORT TLR SRS AJE LTV 1 SD b RRL La prise lectrique a laquelle est branch doit tre install e pres de V guipement et doit toujours tre facile ment accessible Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada A full copy of the Declaration of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK EE Aq aA E7 7E 39780 AANA HESS 77 FA AGIA EE Manufacturer Manufacturing Location Polycom Inc Celestica Thailand Serial Number 1 23456789012 TROD MM Made in Thailand Country of Origin
26. unicate with others using Microsoft Office Communicator and Windows Messenger Contact your system administrator to find out To add a contact in the buddy list 1 Press the Buddies soft key on the idle display to get to the Buddy Status screen or press and select Features Presence Buddy Status Press More Press Add Enter the number of the buddy for example 7778 14 5 Press Submit If the buddy is added successfully you are able to scroll to it on the Buddy Status screen Any contacts added through the buddy list will appear in as a contact in Microsoft Office Communicator and Windows Messenger Troubleshooting No Dial Tone Verify power is correctly applied to the SoundStation IP 4000 SIP phone e Check that the display is illuminated e Make sure that the network cable is inserted properly on the bottom of the phone try unplugging and re inserting the cable No Display Incorrect Display or Bad Contrast Verify power is correctly applied to the SoundStation IP 4000 SIP phone As No Dial Tone above Verify contrast adjustment e Follow the instructions in this User Guide to adjust the contrast to a darker level No Ringing Verify incoming ring setting and volume level e Reboot the phone to obtain a default level of contrast follow the instructions in this User Guide Verify successful outbound or inbound calling e Adjust the ringing level from the
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