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1. When Windows informs you that it was unable to find the drivers press Other Locations Inthe Select Other Location dialog box type A WIN95 98 Press the Next button A message informing you that Windows 95 has found Win95 98 Promise FastTrak100 tm Controller should appear Press Finish If Windows can t find the FastTrak100 MPD file type AAWIN95 98 in the Copy files from text box Choose Yes when asked if you wish to restart the system and remove the diskette 39 FastTrak100 User Manual Installing Drivers with Existing Windows 95 98 The following three sections detail the installation of FastTrak100 drivers on a system that has Windows 95 98 already installed If you re installing the FastTrak100 drivers on a system during a Windows 95 98 installation see Installing Drivers During Windows 95 98 Installation on page 38 Windows 98 1 no a After installing the FastTrak100 controller card and configuring the hard drives power up the system and boot Windows The Add New Hardware Wizard will appear informing you that it has found a PCI RAID Controller Check the Search for the best driver for your device box and click the Next button Check the Specify a Location box and click Next button Type A WIN95 98 in the text box that appears Insert the Fast Trak100 Driver diskette in drive
2. 3 Click the Next button to proceed to Rebuild Wizard Step 2 see next page or Cancel button to stop 52 FastTrak100 User Manual Rebuild Wizard Step 2 of 2 Rebuild Operation Rebuild disk 1 ST36531A in ARRAY 1 au ES ze 4 Rebuild Wizard Step 2 confirms the Target or Rebuild disk by Array and drive ID 5 Click Finish button to initiate physical Rebuild Back button to review Step 2 or Cancel button to Stop A final confirmation window appears as below FastTrak Ku Once the Rebuild Process is initiated it cannot be stopped from FastCheck Are you sure you wish to Rebuild Disk 5T365314 Channel 2 Master in Array 1 E No 6 Click Yes to initiate Rebuild To cancel this option click the No button WARNING Once initiated Array Rebuild can NOT be halted in order ba to prevent data errors NOTE During Array Rebuild users may continue to access the array and perform normal PC functions however the array will NOT provide data redundancy until Rebuild is completed If you choose to continue using the PC during rebuild system performance will be slightly degraded and the process will take longer 53 FastTrak100 User Manual 6 Once Array Rebuild has begun users are returned to the FastCheck Monitoring window A progress bar showing the rebuild progress in percentage will appear at the bottom of the FastCheck Monitoring window 5 Rebuilding Array 1
3. TT Up HU Down ESC Exit Enter Select 11 Under Select Drive for Rebuild highlight the replacement drive 12 Press Enter and confirm that the data will be copied on to the selected drive All data on the replacement drive will be written over with mirrored information from the array drive A progress bar will appear as below EE Complete 13 Once the rebuild process is complete the user will be asked to reboot the system 31 FastTrak100 User Manual Viewing Controller Settings The Controller Configuration lt 6 gt menu selection allows you to enable or disable the FastTrak100 BIOS from halting the default if it detects an error on boot up You may also view the system resources Interrupt and I O port address of FastTrak s data channels FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Adapter Configuration Options Halt On Error Enable System Resources Configuration Channel 1 IDE1 Interrupt A IO Port FFFO Channel 2 IDE2 Interrupt A IO Port FFA8 Keys Available lt gt Space Change Option ESC Exit Halting FastTrak BIOS On Bootup Errors The Adapter Configuration Options section allows you to enable or disable FastTrak100 to Halt operation at the BIOS startup screen should an error be detected This is the only option that can be changed on this screen Viewing FastTrak System Resources The System Resources Configuration section
4. SASTTRAKI00 User Manual Al Copyright Copyright by Promise Technology Inc Promise 2000 No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Promise Trademarks All trademarks are the property of their respective holders Important data protection information You should back up all data before installing any drive controller or storage peripheral Promise is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Promise product Notice Although Promise has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology Inc assumes no liability for any error in this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Promise provides this publication as is without warranty of any kind either express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Promise reserves the right to make changes in the product design layout and driver revisions without notification to its users FastTrak100 User Manual Table of Con
5. menu Choose Control Panel from the Settings menu Double click on the SCSI Adapters icon which generates the SCSI Adapters dialog box Choose Drivers and then press Add In the Install Drivers dialog box press Have Disk When the Install From Disk appears insert the FastTrak100 Driver diskette in drive A Type A NT4 in the text box window then choose OK When the Install Driver dialog box appears select Win NT Promise FastTrak100 Controller and then press OK When the Select SCSI Adapter Option dialog box appears press Install After a successful installation the SCSI Adapter Setup box will show that the Win NT Promise FastTrak100 tm Controller has been installed Power off your system If moving the boot drive to the FastTrak card now attach the hard drives see page 7 otherwise reboot Removing the Driver from Windows NT 4 0 1 2 3 4 In Start Button choose Control Panel in Setup group In Control Panel select SCSI Adapter next choose Drivers label Choose Remove button After successful removing the SCSI Adapter Setup box will show that Win NT FastTrak100 tm RAID Controller has been removed 43 FastTrak100 User Manual Using The FastCheck Monitoring Utility You can monitor the operating status of all arrays
6. Yes No Y Create and Duplicate N Create Onl Press Y for the Create and Duplicate option The window below will appear asking you to select the Source drive to use FastBuild will copy all data from the Source drive to the Target drive Source Disk Channel ID Drive Model Capacity MB Target Disk Channel ID Drive Model Capacity MB Please Select A Source Disk Channel ID Drive Model Capacity MB 1 Master QUANTUMCR8 4A 8063 2 Master QUANTUMCR8 4A 8063 f Up UI ESC Exit Ctrl Y Save 14 FastTrak100 User Manual Use the arrow keys to choose which drive contains the existing data to be copied Press Ctrl Y keys to Save selection and start duplication The following progress screen will appear Start to duplicate the image Do you want to continue Yes No Y Continue N Abort Select Y to continue If you choose N you will be returned to step 1 Once complete the following screen will appear confirming that your Security array has been created Press any key to reboot the system Array has been created lt Press Any Key to Reboot gt Proceed to the Installing Driver chapter on page 34 to install the FastTrak100 driver and or operating system 15 FastTrak100 User Manual 16 FastTrak100 User Manual Using FastBuild Configuration Utility The FastBuild Configuration Utility offers several menu choices to create and manage the drive array on the Promise Fas
7. As described in the Installation section the default option for FastCheck is to load during startup of Win95 98 NT 2000 It appears minimized on the taskbar under Win 95 98 NT4 0 2000 Millennium see below FastCheck Monitor Utility 22 6 26 PM To start FastCheck double lick on the FastCheck icon on the taskbar above or you may also use the Taskbar Start Promise FastTrak FastCheck menus shown below Netscape Navigator fe Pagemaker6 5 Spinner Plus EA visio I Windows Explorer Es Promise fim Fasttrak gt SS FastCheck M onitoring Utility Closing FastCheck Once FastCheck is opened either automatically on startup or manually the monitoring utility remains running in the background even if the user closes the FastCheck window To completely shut down FastCheck perform the following steps 1 Right click the FastCheck icon on the Taskbar 2 Select Exit from the pop up window 3 FastCheck will no longer be running and will no longer be monitoring the array 45 FastTrak100 User Manual Using FastC heck Array Window Once FastCheck is selected the FastCheck Monitoring Utility window will appear The main pane has three information window tabs Array Controller and Options The user can switch screens by clicking on the tab The Array Window is the active screen by default as shown below g FastCheck Monitoring Utility Array Controller Options RAID Mode Maxtor 8700048 Mator 870004
8. POSEINSTALEATION 2 22 2 ETS 85 Contacting Promise Gupport nennen iea AE APPENDIX A Limited E e TT APPENDIX B Returning Product For Hepnair ann APPENDIX C FastTrak100 User Manual Introduction Thank you for your recent purchase The PC which you are using either already contains a Promise Technology FastTrak100 RAID card installed by a third party or you have acquired a FastTrak100 retail box for your existing PC and will be installing the card yourself For PC owners wishing to install their Promise Technology FastTrak100 proceed to the Getting Started section see page 6 For PCs with a Promise Technology FastTrak100 card already installed consult the Troubleshooting section of the manual see page 71 if you are experiencing any difficulties with the hard drive being recognized by the card If your operating system has crashed for some reason or you have downloaded updated drivers from the Promise website www promise com you may wish to reinstall software drivers for the FastTrak100 card Use the Installing Drivers section see page 34 What is the FastTrak100 RAID Card Promise designed its FastTrak100 card to provide a costeffective high performance RAID card that adds performance and or reliability to PC desktops and or servers using Ultra ATA 100 Ultra ATA 66 Ultra ATA 33 or EIDE drives FastTrak100 supports striping RAID 0 mirroring RAID 1 striping mirroring RAID 0 1 or spanning JBOD operation res
9. A Click on Next The Add New Hardware wizard will say it has found Win95 98 Promise FastTrak100 tm controller Click on Next and then on Finish Choose Yes when asked if you want to restart your computer Be sure to eject the diskette from drive A Windows 95 1 After installing the Ultra100 controller card and configuring the hard drives power up the system and boot Windows The Update Device Drive Wizar a PCI Mass Storage Controller Insert the FastTrak100 Driver diskette in drive A Type A WIN95 98 in the text box then click on Next Windows will inform you that it has found the Win95 98 Promise FastTrak100 tm controller will appear informing you that it has found Click on Finish and when prompted to insert the FastTrak100 Driver diskette click on OK If a message informing you that the file FastTrak100 MPD cannot be found go to the Copy files from text box and type A WIN95 98 Choose Yes when asked whether you want to start your computer Be sure to remove the diskette from drive A 40 FastTrak100 User Manual Confirming Driver Installation in Windows 98 95 To confirm that the driver has been properly loaded in Win 95 98 perform the following steps 1 Choose Settings from the Start menu 2 Choose Control Panel and then double click on the System icon 3 C
10. Device s Press O to select Other and press the Enter key Insert the Promise Technology FastTrak100 driver diskette into drive A and press the Enter key Choose WinNT Promise FastTrak100 tm Controller from the list that appears on screen then press the Enter key The Windows NT Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include WinNT Promise FastTrak100 tm controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to step 7 From the Windows NT Setup screen press the Enter key Setup will now load all device files and then continue the Windows NT installation After a successful installation the SCSI Adapter Setup box will show that the WinNT Promise FastTrak100 tm Controller driver has been installed 42 FastTrak100 User Manual Installing Driver with Existing Windows NT 4 0 WARNING If you plan to move your boot drive to a mirrored RAID 1 IN FastTrak array hard drives should NOT be connected to the FastTrak100 controller card before performing the following procedure The FastTrak100 drivers must be loaded on the system hard drive running under the existing hard drive controller before any hard drives are connected to the FastTrak100 controller card 1 Choose Settings from the Start
11. FastTrak100 controller in the PCI slot where it will be accessed ahead of other SCSI controllers if you want to boot from the array How can I change the boot sequence between a PCI SCSI card and the FastTrak100 RAID array Since all PCI devices are all PnP it is difficult to determine which device is addressed first Some newer motherboard BlOSes may use advanced options that identify devices and allow you to select which device will be assigned resources first Otherwise you may have to physically switch the device cards 84 FastTrak100 User Manual on the PCI slots so that the boot device is in the highest priority slot number see previous question If you do not require the FastTrak100 BIOS to boot from an array and it is only to be used through a driver under the O S The FastTrak100 BIOS cannot be disabled Post Installation Memory Managers FDISK Q A Why does my system reboot after the QEMM driver loads from CONFIG SYS The problem lies in the QEMM Stealth feature This feature places the drive information from the DOS System area into the upper reaches of RAM where Windows resides This causes the FastTrak100 to lose track of its drives when asked to execute the next line in the CONFIG SYS file This forces the reboot that you see Disable QEMM s stealth feature to correct this problem Why can t I see the drives on the FastTrak100 under FDISK The FastTrak100 controller is dedicated to RAID arr
12. Free U5 2 Master QUANTUMCR8 4A 8063 Array 1 U5 Keys Available T Up N Down ESC Exit Mode U UDMA P PIO D DMA 21 FastTrak100 User Manual Manually Creating an Array The Define Array lt 3 gt option from the Main Menu allows users to begin the process of manually defining the drive elements and RAID levels for one or multiple disk arrays attached to FastTrak100 Users will commonly create one or two drive arrays with FastTrak100 though the card will support a maximum of four arrays NOTE For most installations Promise recommends the lt 1 gt Auto Setup for easy disk array creation FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Define Array Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 16126 Functional Array 2 Array 3 Array 4 Keys Available Note Bootable Array T Up HI Down ESC Exit Enter Select Space Change Boot Drive 1 To manually create an array from the Define Array Menu use the arrow keys to highlight the array number you wish to define and press Enter to select 2 The Define Array Definition Menu will next appear that allows drive assignments to the disk array see next page 1 Auser may use a single drive in either striping or spanning mode with FastTrak100 In this rare scenario the card will create an individual array ID but will offer conventional controller performance depending on the
13. Mainboard BIOS s Advanced PCI setup and follow the manufacturer s procedures When the system is limited by IRQ resources the FastTrak100 card can be set for the same IRQ as other PCI cards that support PCI interrupt sharing For the FastTrak100 to be the bootable IDE controller confirm in the mainboard s Standard CMOS Setup that the drive types for hard disk drives are set for Unknown Device or Not Installed see below If there is a Hard Disk Drive Sequence place the FastTrak controller as the second choice in searching for a bootable device No changes are needed for CD ROM drives that are attached to the mainboard IDE controller System Time 18 50 37 System Date Tue May 02 2000 Diskette Drive A 3 5 inch 1 44 MB Diskette Drive B Not Installed Primary Drive 0 Unknown Device Primary Drive 1 Unknown Device Secondary Drive 0 CD ROM Reader Secondary Drive 1 Unknown Device Hard Disk Drive Sequence lt ENTER gt Boot Sequence lt ENTER gt 10 FastTrak100 User Manual Creating Your Disk Array You will now use the onboard FastBuild BIOS utility to create your array using the attached drives There are three different scenarios in creating this array You can create an array for performance you can create a Security array using new hard drives recommended or you can create a Security array using an existing hard drive and a new hard drive WARNING If creating a Security array using an existing
14. SCSI A C since the Promise card is identified as a SCSI card Mainboard CMOS displays C or D drive failure during startup See Drive Related Errors section Using an Onboard IDE Controller with FastTrak100 If an onboard IDE controller is installed with hard disks enable support in the Mainboard Standard CMOS Setup for the drives Note that the onboard IDE hard drives will then be the bootable hard disk unless the system BIOS has a boot sequence setting with a SCSI A C option Drive Related Errors Critical Array Status Error Reported during Boot If a critical status error message appears on the FastTrak100 BIOS startup screen for a mirrored array see below there is a drive in the array which has failed or is not responding FastTrak100 will identify the failed drive by channel number and Master Slave designation if 2 drives exist on the same cable The mirrored array has lost its fault tolerance but will still perform normal drive reads and wites Operation aborted because FastBuild encountered an error as follows Location Channel 2 Master Drive Array Status Critical Please retry using FastCheck utility to recover all data Reboot the system by pressing the ENTER key Try powering the system off and on to reset the drive Also confirm that cables are properly attached and the drive is receiving power If the drive still appears to have failed proceed to Rebuild Array option of FastCheck detaile
15. Schedule event drop down box allows scheduling synchronization by minute by hour by day by week or by month If enabled the default is By Month This allows synchronization to take place during an off hour when the system is either not in use or not at peak demand Start time designates hr min am pm On the designates day of week or by ordinal 1st 2nd 3rd selection Setting Rebuild Options m Rebuild Settings T Disable Hot Spare Auto Rebuild Rebuild E Rate Low High Disable Hot Spare Auto Rebuild checkbox turns off the use of a hot spare drive and automatic rebuilding of a mirrored array The default is unchecked or enable Hot Spare Auto Rebuild Rebuild Rate assigns the amount of importance that FastTrak100 gives to mirroring data from one drive to another in the background A high setting assigns most of FastTrak100 s resources to the rebuild process at the expense of responding to ongoing read write data requests by the operating system A low setting gives priority to ongoing read write data requests by the operating system at the expense of the rebuild process and will typically result in longer rebuild times The setting shown above is the default 61 FastTrak100 User Manual Setting PCI Bus Utilization Option NOTE In most cases a user does not need to change this setting since FastTrak100 s data handling rarely conflicts with another PCI device However certain bran
16. There are three types of errors that FastTrak100 detects a data mismatch between the primary and secondary drive a physical media error on source or target drive or a total disk failure The options for handling Errors are as follows Abort stops any Synchronization or Rebuild process if an error is encountered 59 FastTrak100 User Manual Fix in most cases FastTrak100 automatically can correct errors The method of correction varies depending on the type of error Ignore FastTrak100 will log the event error and continue the rebuild or synchronization process Use this setting if you want to detect the presence of errors but do not want to fix these errors at the time The user may then decide what to do about the error s detected WARNING This may result in mismatched drives under RAID 1 or 0 1 Interactive By checking this option a selection window will appear each time an error is detected asking the user whether they want to Abort Fix or Ignore the error see Troubleshooting section Dismiss Error Dialogs designates the length of time in seconds that a Message box or Error Dialog box appears on screen Scheduling Array Synchronization This section of the Options Window allows a user to schedule when and how often FastTrak100 will perform synchronization maintenance of a mirrored array Array Synchronization Schedule IT Disabled On Errors C Abort Fix C Ignore C Interactive Schedule event O
17. and drives configured on the FastTrak100 using the supplied FastCheck monitoring utility for Windows based operating systems FastCheck generates visual and audible messages alerting you of possible problems with the disk array or controller FastCheck visually identifies the physical location of attached drives on the FastTrak100 by IDE channel 1 or 2 and setting Master Slave It also displays which drives are included as part of individual arrays Administrators can customize FastCheck to maintain operating logs and event notification set Password access to the utility and schedule maintenance on Mirrored RAID 1 or a Striped Mirrored RAID 0 1 arrays Installing FastCheck 1 From the Start Button on the Windows Taskbar choose Run 2 Insert Promise FastCheck Utility Diskette 3 In the Run dialog box type in A Setup and click OK Run x Type the name of a program folder document or Internet resource and Windows will open it for you Open setup DI Cancel Browse 4 Follow the directions from the setup program 5 During installation click YES when prompted to run the utility on every startup If NO is selected FastCheck will not initialize during startup You may manually execute the utility via the Start button NOTE Promise recommends to have FastCheck load during Startup This insures you that it will be ready to post alerts on errors 44 FastTrak100 User Manual Running FastCheck
18. being used as a secondary controller WARNING In order for you to boot from an array on the FastTrak100 1 Once you have returned to the Define Array Menu window below you will see the array s you have created You now may use the menu to select which previously defined array will be used as the bootable array FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Define Array Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 13044 Functional Note Bootable Array T Up H Down ESC Exit Enter Select Space Change Boot Drive Highlight the array which you want to boot from using the T Up Y Down keys Press the Space bar key An asterisk will appear next to the array number indicating it as bootable The system will now recognize this array as the first array seen 5 The system will then use this bootable array as the fixed boot C drive NOTE The bootable array must contain your configured operating system Creating a Hot Spare Drive for Mirrored Arrays For automatic rebuilds of a mirrored array attach an extra spare drive to the FastTrak100 Drives that are not assigned to an array and are the same size or larger than the original will be used for the automatic rebuild This is performed in the background under all supported operating systems except DOS At a later time the system can be turned off and the failed drive can be physically removed
19. click on the System icon Choose the Device Manager tab and then click the in front of SCSI amp RAID controllers Windows Millennium Promise FastTrak100 Controller should appear 37 FastTrak100 User Manual Windows 95 98 Installing Drivers During Windows 95 98 Installation The following three sections detail the installation of the FastTrak100 drivers while installing Windows 95 98 with the FastTrak100 controller card already in place If you re installing the FastTrak100 drivers on a system with Windows 95 98 already installed see Installing Drivers with Existing Windows 95 98 on page 40 Windows 98 1 NO a pP WO D After installing the FastTrak100 controller card and configuring the hard drive s partition and format your hard drive s if necessary Install Windows 98 normally After installation go to the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI RAID Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window choose Update Driver and then press Next Choose Search for a better driver than the one your device is u
20. in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Promise or a Promise authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items as expressly set above Except as expressly set forth above Promise disclaims any warranties expressed or implied by statute or otherwise regarding the product including without limitation any warranties for fitness for any purpose quality merchantability non infringement or otherwise Promise makes no warranty or representation concerning the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system It is your responsibility to back up or otherwise save important data before installi
21. is recommended for the data streaming requirements of A V editing You may select an even larger block size in manual mode see page 22 FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Auto Setup Options Menu Optimize Array for Performance Typical Application usage A V Editing Auto Setup Configuration Stripe Block Size Drive used in Array Array Disk Capacity Keys Available TT Up H Down lt gt Space Change Option ESC Exit Ctr Y Save 78 FastTrak100 User Manual Change Setting of PCI Bus Utilization Certain brands of video capture cards can produce a glitch on play back of AN files A setting of Less for PCI Bus utilization reduces the time which FastTrak100 occupies on the PCI bus and frees that time for use by other PCI devices and will remove the glitch dropout effect on playback Once a bus setting has been selected click the Apply button to implement changes immediately No reboot is required PCI bus utilization Less More 79 FastTrak100 User Manual 80 FastTrak100 User Manual Frequently Asked Questions This section lists frequently asked questions involving pre installation drive issues installation and post installation Pre Installation Speed Device Types Capacity Cabling Q A What kind of hard drives can use for a FastTrak100 array You can use any IDE EIDE hard drive s to create arrays on the Fas
22. loss deletion FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Delete Array Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 16126 Functional Array 2 Mirror 2 8063 Functional Array 3 Ss Array 4 Keys Available N Up HU Down ESC Exit Del Delete 1 To delete an array highlight the Array you wish to delete and press the Del key 2 The View Array Definition menu will appear see below showing which drives are assigned to this array FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Define Array Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 16126 Functional Stripe Block 64 KB Drive Assignments Channel lD Drive Model Capacity MB Assignment 1 Master QUANTUMCR8 4A 8063 Y 2 Master QUANTUMCR8 4A 8063 Y 3 Confirm yes to the following warning message with the lt Ctrl Y gt key to continue array deletion Are you sure you want to delete this array 28 FastTrak100 User Manual Press Ctr Y to Delete others to Abort 4 After deleting the array you should create a new array using Auto Setup or the Define Array menu from the FastBuild Main Menu 29 FastTrak100 User Manual Rebuilding A Mirrored Array The Rebuild Array lt 5 gt Menu option is necessary to recover from an error in a mirrored disk array You will receive an error message when booting your system from t
23. select the Source drive to use FastBuild will copy all data from the Source drive to the Target drive Source Disk Channel ID Drive Model Capacity MB Target Disk Channel lD Drive Model Capacity MB Please Select A Source Disk Channel ID Drive Model Capacity MB 1 Master QUANTUMCR8 4A 8063 2 Master QUANTUMCR8 4A 8063 3 Use the arrow keys to choose which drive contains the existing data to be copied WARNING All target drive data will be erased Make sure you choose AN the correct drive 4 Press Ctrl Y keys to Save selection and start duplication The following confirmation screen will appear Start to duplicate the image Do you want to continue Yes No Y Continue N Abort Select Y to continue If you choose N you will be returned to step 1 Once Y is selected the following progress screen will appear The process will take a few minutes Please Wait While Duplicating The Image Complete 25 FastTrak100 User Manual 7 Once mirroring is complete the following screen will appear confirming that your Security array has been created Press any key to reboot the system Array has been created lt Press Any Key to Reboot gt Making a FastTrak100 Disk Array Bootable your PC or server must be configured in the CMOS Setup to use the FastTrak100 as a bootable device versus the onboard controller or another add in card This option is not available if the FastTrak100 is
24. the dialog box choose Driver from disk provided by hardware manufacturer button 2 Inthe A drive insert the FastTrak100 driver diskette Type AAWIN2000 in the text box Press Enter 4 Choose Win2000 Promise FastTrak100 tm Controller from the list that appears on screen then press the Enter key 5 The Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices Win2000 Promise FastTrak100 tm controller The FastTrak100 driver will now be copied on to the system and entered into the Windows 2000 driver database 6 When the System Settings Change dialog box appears remove the floppy diskette and click on Yes to restart the system Windows 2000 will then restart for the driver installation to take effect 7 Power off your system then attach your hard drives to the FastTrak100 controller card oo Confirming Windows 2000 Installation 1 From Windows 2000 open the Control Panel from My Computer followed by the System icon 2 Choose the Hardware tab then click the Device Manager tab 3 Click the in front of SCSI amp RAID Controllers hardware type The driver Win2000 Promise FastTrak100 tm Controller should appear 35 FastTrak100 User Manual Microsoft Millennium Installing Drivers During Millennium Installation The following details the installation of the FastTrak100 driver
25. 26 FastTrak100 User Manual How FastTrak100 Orders Arrays During startup the disk arrays on the FastTrak100 are recognized in this order 1 The array set to bootable in the FastBuild Setup and 2 the Array number i e Array 0 Array 1 This would be involved in determining which drive letters will be assigned to each disk array How FastTrak100 Saves Array Information All disk array data is saved into the reserved sector on each array member Promise suggests that users record their disk array information for future reference Another feature of the FastTrak100 disk array system is to recognize drive members even if drives are moved between different FastTrak100 card connectors Since each drive s array data identifies itself to the array it is possible to move or swap drives without modifying the array setup This is valuable when adding drives or during a rebuild 27 FastTrak100 User Manual Deleting An Array The Delete Array lt 4 gt Menu option allows for deletion of disk array assignments This is not the same as deleting data from the drives themselves If you delete an array by accident and before it has been used again the array can normally be recovered by defining the array identically as the deleted array Make sure to record all array information including the array type the disk members and stripe block size in case you wish to undo a WARNING Deleting an existing disk array could result in its data
26. 45 CMOS settings 79 Management software 79 Mapping 45 Offline 44 Okay 44 Partial capacity 79 Partitioning 79 Physical location 45 Rebuilding 44 Sizes 79 Timing 45 Using with another FT100 79 F FastBuild Array Conditions 15 Main Menu 16 Navigation 15 FastCheck Alarm Notification 54 55 Array Rebuilding 48 Array Synchronization 46 Arrayed drives 44 Installation 41 Log file usage 55 Options Window 54 55 Running utility 42 Scheduling Synchronization 56 FDISK 81 Formatting 79 L Log files Enabling 55 Win NT 55 INDEX P T PCI Bus speed 77 Troubleshooting Can t form array 67 Q CMOS Booting 67 Co exist with IDE 67 QEMM Stealth 81 Critical error on boot 68 Drive failure 67 R Intermittent data problems 68 IRQ resources 67 Reserved Sectors 61 Master Slave issues 67 No appearance of driver in Win95 98 68 S PCI IRQ resources 67 System lockup 68 System resources 77 y Win NT drive lettering 68 INDEX P N C6101F100000000 1
27. 6 FastTrak100 User Manual About RAID Levels Striping RAID 0 Reads and writes sectors of data interleaved between multiple drives When any disk member fails it affects the entire array Performance is better than a single drive since the workload is balanced between the array members This array type is for high performance systems Identical drives are recommended for performance as well as data storage efficiency The disk array data capacity is equal to the number of drive members times the smallest member capacity For example one 1GB and three 1 2GB drives will form a 4GB 4 x 1GB disk array Stripe Size a value can be set from 1KB to 1024KB sector size The size can directly affect performance In the FastBuild BIOS the Desktop default is 8KB while Server and A V Editing are 64KB Data Blocks RAID 0 Striping Blech Se Baa Boos 67 FastTrak100 User Manual Mirroring RAID 1 Writes duplicate data on to a pair of drives while reads are performed in parallel ATA RAID 1 is fault tolerant because each drive of a mirrored pair is installed on separate IDE channels If one of the mirrored drives suffers a mechanical failure e g spindle failure or does not respond the remaining drive will continue to function This is called Fault Tolerance If one drive has a physical sector error the mirrored drive will continue to function Data Block E RAID 1 Mirroring On the next
28. 8 Mapping SS Right mouse click array to run synchronize or rebuild The Array Window see above displays information about the arrays configured on your FastTrak100 through the FastBuild BIOS From this window you can also perform data Synchronization of mirrored arrays or Rebuild data from one drive to a replacement drive within a mirrored array While the Array Window does not allow you to change the array configurations directly it clearly identifies which drives are associated with each array shown in the left pane Viewing Array Information By left clicking on the Array the right pane shows the following information categories for that array RAID mode Striping Mirroring Mirroring amp Striping Spanning Mapping similar to physical drive specifications describing of cylinders heads and sectors of the array s virtual drive as seen by the system Size Storage capacity of the array 46 FastTrak100 User Manual Status Functional Critical Offline Functional Means the array is providing full functionality Critical Used only in reference to a Mirroring array RAID 1 or RAID 0 1 A problem has been detected in one of the drives of the array and the drive has been taken offline However a critical array will continue to save and retrieve data from the remaining working drive s Promise recommends replacing the failed drive as soon as possible since a Critical arr
29. Cable Select settings in the positions described in the table below NOTE Sometimes the Master drive with no slave attached is called Single The master slave setting differentiates two drives chained on the same connector Jumper Settings IDE Channel 1 IDE Channel 2 M amp S M M amp S M amp S M Master S Slave 3 Install the hard drives into the hard drive bays of your system including the power cables FastTrak100 User Manual 4 Attach one Ultra ATA cable to each hard drive Then attach one cable to each of the IDE connectors on the FastTrak100 controller card The colored edge of the cable s indicates pin 1 see below and the blue cable connector must be attached to the FastTrak100 or Ultra100 ATA connector Pin 1 gt Bive cable connector PROMISE nenon me NOTE You must use an 80 wire 40 pin cable when connecting an Ultra ATA 100 hard drive to the FastTrak100 controller card The FastTrak100 package contains two 80 wire 40 pin cables FastTrak100 User Manual Checking CMOS Settings No changes are necessary in the Mainboard CMOS Setup for resources or drive types Since FastTrak100 is a PCI Plug n Play PnP device the Interrupt and Port address resources are automatically assigned by the Mainboard s PCI PnP BIOS The FastTrak100 system resources including port address interrupt and BIOS address are automatically determined by the system PnP BIOS To customize IRQ settings enter the
30. FastTrak100 User Manual Keys Features and Benefits The following information offers an overview of the major features of your new Promise FastTrak100 It is divided into two areas Advanced Hardware Design and Compatibility Advanced Hardware Design Features LI Benefits Supports data striping RAID 0 mirroring Provides dramatic increase in drive RAID 1 and striping mirroring performance and or fault tolerant options combination RAID 0 1 Offers performance customization and data rebuilds from the BIOS menu Burst data transfer rates up to 100MB sec DMA 2 1 0 from Ultra ATA 100 drives to boost overall system performance coexistswith mainboard IDE controllers the FastTrak100 while still supporting 4 devices on motherboard ATA controller operation between members of the array Supports IDE bus master operation Allows multiasking during disk transfers which increase CPU efficiency The CPU is free to process tasks during IDE data transfers through the PCI Bus to from system memory Utilizes FastBuild automenu from the Offers pre set application specific settings FastTrak100 onboard BIOS which can be optimized for Desktop Server or A V Editing Has Auto Setup option for quick and easy array builds Displays status and error checking Notifies user of possible errors and allows messages during bootup for recovery of mirrored drive arrays directly from FastBuild Employs the latest Promise PCI Fully supports Ultr
31. ID 1 RAID 0 1 arrays to maintain data consistency on all mirrored drives In operation array synchronization compares data on the mirrored drives for any differences If there are differences detected data from the primary drive s is automatically copied to the secondary drive s This assures that all mirrored drives will contain the exact information NOTE You may instead choose to schedule array synchronization automatically under the Options Tab view versus manually initiating synchronization see page 46 1 To synchronize choose the Array Tab View see figure on previous page 2 Right click on the array you wish to synchronize and choose Synchronize from the context menu 3 Click Yes to initiate Synchronization see below when the Confirmation window appears To cancel this option click the No button FastTrak Once the Synchronize Process is initiated it cannot be stopped from FastCheck Are you sure you wish to Synchronize Array 1 7 No WARNING Once initiated synchronization can NOT be halted in IN order to prevent data errors 50 FastTrak100 User Manual 4 Once Synchronization is confirmed the following information screen appears Click OK button or close the window to proceed FostGheck Monitoring Utility Right mouse click array to run synchronize or rebuild I SK NOTE During Array Synchronization users may continue to access the working array and perform normal PC f
32. MONITORING UTILITY ccsssesseesssseesseeeeeees 44 INSTALLING FASTCHECK 0 2 0cccccecceeeeeeeeeeeeeeeeeeeesaeeeeeeseaaaeeeeseeaaaaaeeeeeeeaaaeeees 44 RUNNING FAST CHECK e nested areas 45 CLOSING FAST e TEE 45 USING FASTCHECK ARRAY WINDOW c0cceceeeeeeeeeeeeeecaaeeeeeeeceaaeaeeeeeeeaaaaeeees 46 SYNCHRONIZING AN ARRAY EE 50 REBUILDING AN ARRAY annnnnssnssnnsensnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnennnensnnnnrnnnne nn 52 USING CONTROLLER WINDOW nunnnnnesssnnnssnnnnnnsnsnnnnnnnnnnnnnnnnnnnnrnnnennnnnnnnnn rn 55 USING OPTIONSWINDOW A 58 UNDERSTANDING DISK ARRAY CONCEPTS cccsscseeeesseessseeeseessneeaeees 65 ABOUT FASTTRAKIOO DISK ARRAY ADAPTER sssssssrenererrrrnrrrerrrrrrerrrnsrnr tent 65 AB UT BAPTERBIOS u hive by ed EEN EEN EE 65 FASTBUILD MAUTO MENU SETUP 2 2cccccceeeeeeeeeeeeeeeeeecaeeeeeeeeeeaaaaeeeeeeeaaaeeeeeaes 65 RESERVED ee NEE 65 FastTrak100 User Manual DISK ARRAY TEMO Ee 66 ABOUT RAID BET 67 TROUBLESHOOTING amp TIPS uununnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nun 71 MorutppOappDleeots arenen ennn 71 SYSTEM GMOS BSUES 2 2 2 2 mn Irre 72 DRIVE RELATEDERRORS 00ccccceccecceeeecceeceeeeceesseeeeseeeceeseecessaaeeeseaeeeeseeeeees 72 OPERATING SYSTEM RELATED EppCpe nnne 76 FREQUENTLY ASKED QUESTIONS uurnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 81 PREINSTALLATION 2 22 22 2 NR RB LI EA er 81 DRIVE ISSUES EE 83 d ae OU DEEN 84
33. N for the Create Only option A window will appear almost immediately confirming that your Security array has been created Press any key to reboot the system Array has been created lt Press Any Key to Reboot gt Adding Fault Tolerance to an Existing Drive FastTrak100 will create a mirrored array using an existing system drive with data You must assign the existing drive and another drive of same or larger capacity to the Mirroring array The BIOS will send the existing data to the new blank drive WARNING Backup any necessary data before proceeding Failure to follow this accepted PC practice could result in data loss WARNING If you wish to include your current bootable drive using the Windows NT 4 0 or Windows 2000 operating system as part of a bootable Mirrored RAID 1 array on your FastTrak100 do NOT connect the hard drive to the FastTrak100 controller yet You MUST install the Windows NT4 0 or 2000 driver software first see page 34 to this drive while it is still attached to your existing hard drive controller For all other Operating Systems proceed here FastTrak100 User Manual 1 After assigning the drives to a Mirroring array press lt Ctr Y gt keys to Save your selection The window below will appear Do you want the disk image to be duplicated to another Yes No Y Create and Duplicate N Create Onl 2 Press Y for the Create and Duplicate option The window below will appear asking you to
34. a ATA 100 specifications Ultra ATA 100 ASIC technology with 100 MB sec timing and CRC error checking at high speeds Mirroring supports automatic background Fault tolerance can be restored rebuilds automatically without rebooting FastTrak100 User Manual Compatibility Features Benefits 1 Complies with PCI v2 1 Local Bus Provides highest level of hardware standard compatibility Compliant with PCI IDE Bus Master Provides 32 bit O IDE Bus Master and standard PCI IDE Bus Master support for Ultra ATA performance for optimal system Windows 98 95 Windows NT 3 5x 4 0 performance Tested compatiblity to coexist with Improves system performance of new and Mainboards that have integrated IDE existing installations including controllers mainboards with Intel chipsets Compatible with Ultra ATA 100 Ultra Works with newest and current IDE drive ATA 66 Ultra ATA 33 EIDE and Fast ATA 2 specifications Promise engineers drives supporting multi word DMA experienced with IDE devices perform verification testing with major drive manufacturers and development partners Features LBA and Extended Interrupt13h Breaks capacity barriers for support of drive translation in controller onboard drives greater than 8 4GB in capacity BIOS Offers flexible storage options for space demanding applications FastTrak100 User Manual FastTrak100 User Manual Getting Started This section is designed to get you started for in
35. a mirrored or fault tolerant array for data security NOTE Under the Security setting FastTrak100 permits two drives to be used for a single Mirrored array or four drives to be used for a Mirrored Striped array in Auto Setup Capacity Spanning Achieves the maximum amount of capacity by adding the sum of all attached drives The Stripe Block option does not apply 19 FastTrak100 User Manual Defining Typical Application Usage Allows the user to choose the type of PC usage that will be performed in order to optimize how FastTrak100 handles data blocks to enhance performance Your choice will determine the block size used You may choose from A V Editing for audio video applications or any similar application that requires large file transfers Server for numerous small file transfers or Desktop a combination of large and small file sizes Using a Hot Spare Drive If a third drive is attached as a Slave and is not assigned to a mirrored two drive disk array one optimized for Security it will be recognized as a Spare Drive Such a drive is immediately used as a standby replacement It is automatically added to an array once a disk member of the array has been detected as failed To restore fault tolerance as quickly as possible FastTrak100 begins to perform an automatic data rebuild on the spare drive in the background without the need to restart the system At alater time the failed d
36. ak100 controller card see figure next page Make sure that pin 1 on the connector is aligned with pin 1 of the cable 5 Fasten the controller card bracket to the system case see below Figure 1 FastTrak100 User Manual Installing The Hard Drives WARNING If you wish to include your current bootable drive using the Windows NT 4 0 or Windows 2000 operating system as part of a bootable Mirrored RAID 1 array on your FastTrak100 do NOT connect the hard drive to the FastTrak100 controller yet You MUST install the Windows NT4 or 2000 driver software first see page 34 to this drive while it is still attached to your existing hard drive controller For all other Operating Systems proceed here Hard drives must be Ultra ATA 100 Ultra ATA 66 Ultra ATA 33 EIDE and or Fast ATA 2 compatible to operate with the FastTrak100 RAID Adapter For optimal performance install all identical drives of the same model and capacity The drives matched performance allows the array to function better as a single drive 1 Promise recommends using identical drives as part of a FastTrak100 array If striping for performance use up to four new drives If mirroring for protection you can use two new drives OR use an existing drive and a new drive the new drive must be the same size or larger than the existing drive 2 Configure the jumpers of the hard drive you re preparing to connect to the FastTrak100 using the correct Master or
37. al Device s Press O to select Other and press the Enter key Insert the Promise Technology driver diskette into drive A and press Enter key Choose Win2000 Promise FastTrak100 tm Controller from the list that appears on screen then press the Enter key The Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include Win2000 Promise FastTrak100 tm controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to step 7 From the Windows 2000 Setup screen press the Enter key Setup will now load all device files and then continue the Windows 2000 installation 34 FastTrak100 User Manual Installing Driver in Existing Windows 2000 System WARNING If you will be moving the boot drive containing the existing N Windows 2000 operating system to a mirrored RAID 1 array on the FastTrak100 card the FastTrak100 driver MUST be loaded to the hard drive while it is still attached to your existing hard drive controller Do not attach this drive or any ather hard drive to the FastTrak100 controller card before completing this step After installing the FastTrak100 card and rebooting your system Windows 2000 setup will show a New Hardware Found dialog box Under Windows 2000 the PCI RAID Controller will be displayed 1 In
38. all of Windows NT or Windows 2000 The F6 key was not pessed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your computer s hardware configuration appears in Windows NT4 0 or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 77 FastTrak100 User Manual Performance Tips Here are some tips that may optimize performance in a RAID 0 striped array If you are using an audio video editing card we also recommend to review your card s documentation for additional information Use FastTrak100 as D or other non bootable drive in a Striped Array For A V editing keep the original system boot drive on the standard IDE controller as C drive Partitioning software such as FDISK will see the array as one physical drive D drive or later This will prevent file fragmentation and provide better accessibility to the array Re Configure PCI Latency Setting The PCI Latency setting appears in some Mainboard BIOS The setting governs how much time is allocated to service each PCI slot Promise recommends a valueof 64 An optimal value is neither too high nor too low and will vary from system to system Optimize Array for Performance The Promise FastBuild BIOS Utility auto setup menu allows optimizing the array for A V Editing The default Performance setting Striping selects a Stripe Block size of 64 This larger block size
39. as failed or been disconnected When the array condition is offline the user must replace the failed drive s then restore data from a backup source 17 FastTrak100 User Manual Navigating the FastBuild Setup Menu When using the menus these are some of the basic navigation tips Arrow keys highlights through choices Space bar key allows to cycle through options Enter key selects an option ESC key is used to abort or exit the current menu Using the Main Menu This is the first option screen when entering the FastBuild Setup FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Main Menu Auto Setup View Drive Assignments Define Array Delete Array Rebuild Array Controller Configuration Keys Available Press 1 6 to Select Option ESC Exit To create a new array automatically follow the steps under Creating Arrays Automatically on page 17 Promise recommends this option for most users To manually create an array or define an array as bootable follow the steps under Manually Creating Arrays on page 22 You will need to manually create an array if you wish to modify block size To view drives assigned to arrays see Viewing Drive Assignments on page 21 To delete an array but not delete the data contained on the array select Deleting An Array on page 28 To rebuild a mirrored array see Rebuilding an Array on page 30 To view control
40. astTrak100 RAID controller provide storage and or data A protection with their arrays FastTrak100 implements three different types of RAID levels as follows RAID 0 stripe For capacity The FastTrak100 array will be as big as the smallest HDD in the array times however many HDDs are in the array Any larger HDDs will simply be truncated The truncated space on the bigger HDDs will then be unusable For sustained data transfers Using FastTrak100 a RAID 0 array consisting of two HDDs will transfer at about twice the speed of the slowest HDD in the array ARAID 0 array consisting of four HDDs will transfer at about three times the speed of the slowest HDD in the array RAID 1 mirror For capacity The FastTrak100 array will be as big as the smallest HDD in the array The larger HDD will simply be truncated The truncated space on the bigger HDD will then be unusable For sustained data transfers The FastTrak100 array will write data at the rate of the slowest HDD in the array The FastTrak100 array will read data at twice the rate of the slowest HDD in the array JBOD spanning For capacity The FastTrak100 array will combine the sizes of the HDDs in the array As soon as one HDD is filled to capacity the next HDD will automatically be used For sustained data transfers There is no performance increase with spanning reading or writing 82 FastTrak100 User Manual Drive Issues Q A Can add a d
41. ay management and does not provide any means of addressing individual hard drives through the Int 13h interface used by FDISK In order to access drives on the FastTrak100 from MSDOS at all you must first create a RAID array 85 FastTrak100 User Manual 86 Appendix A Contacting Promise Support Promise Technical Support provides several support options for Promise users to access information and updates We encourage you to use one of our electronic services which provide product information updates for the most efficient service and support If you decide to contact us please have the following information available Product model and serial number BIOS and driver version numbers A description of the problem situation System configuration information including motherboard and CPU type hard drive model s IDE ATAPI drives amp devices and other controllers Technical Support Services Promise Online http www promise com Web Site tech documents drivers utilities etc USA Tech Support Center E mail Support support promise com Fax Technical Support 408 452 9163 Attention Technical Support Phone Technical Support 408 452 1180 8 30 5 00pm ME Pacific Standard Time If you wish to write us for Promise Technology Inc support Attn Technical Support 1460 Koll Circle Suite A San Jose CA 95112 USA Al Appendix A European Tech Support E mail Support support promise nl Fax Techni
42. ay offers no data redundancy Offline This would appear most commonly within a RAID 0 or Spanning array The Offline results from a drive having failed which has taken the entire array offline In this case you have likely lost data Fix replace the drive that has failed then restore data from a backup source Viewing Arrayed Drive Information By left clicking on a drive member of an array in the left pane the right pane shows the following information categories for that drive 5 FastCheck Monitoring Utility Aney Controller Options Status S M A R T Maxtor 8700048 Status Sire Location Controller Channel ter Mapping 4475 Oyls 5 Heads Sectors Timing DMA n Right mouse cick Array to run synchronize or rebuild l Status also shown under the Array Window can be Functional Critical or Offline The meanings are shown below Functional Means the drive is working normally Critical A problem has been detected in the drive and the drive taken offline as part of a mirroring array Mirrored arrays will continue to function without the drive Fix replace the drive that has failed then restore data from a backup source 47 FastTrak100 User Manual Offline Drives that are NOT identified as bad may be taken offline if part of a Striping or Spanning array containing a bad drive These drives do NOT need to be replaced however S M A R T Status Indicates wh
43. cal Support 31 0 40 256 94 63 Attention Technical Support Phone Technical Support 31 0 40 256 94 61 8 30 5 00pm The Netherlands Time If you wish to write us for Promise Technology Europe B V support Attn Technical Support 1European Buisness Centre Unit 1 25 Luchthavenweg 81 5657 EA Eindhoven The Netherlands Pacific Rim Sales Office E mail Support support promise com tw Fax Technical Support 886 3 578 23 90 Attention Technical Support Phone Technical Support 886 3 578 23 95 9 00 6 00pm Taiwan Time If you wish to write us for Promise Technology Inc support Attn Technical Support AE No 1 Prosperity 17 Road Science based Industrial Park Hsinchu Taiwan China Office E mail Support support china promise com Fax Technical Support 86 0 10 6872 3940 Attention Technical Support Phone Technical Support 86 0 10 6872 3942 9 00 6 00pm China Time If you wish to write us for Promise Technology China support Attn Technical Support Room 3217 No 15 Bai Shi Qiao Road Hai Dian District Beijing 100081 P R China A2 Appendix B Limited Warranty Promise Technology Inc Promise warrants that for two 2 years from the time of the delivery of the product to the original end user a the product will conform to Promise s specifications b the product will be free from defects in material and workmanship under normal use and service This warranty a applies only to products which are new and
44. ch as in A V editing or graphics while a smaller block size is better when handling email and other common server data The default is 64K Assigning Drive s to Array 1 Under the Drive Assignments section highlight a drive using the 1 Up UI keys 2 With the Space bar key change the Assignable option to Y to add the drive to the disk array 3 Press lt Ctrl Y gt to save the disk array information Depending on the array type selected the following scenarios will take place 23 FastTrak100 User Manual a If choosing a Striping Spanning or Mirroring Striping array the initial Define Array Menu screen will appear with the arrays defined From there you may ESC to exit and return to the Main Menu of FastBuild b If you selected a Mirroring array for two drives there is an additional window that appears as described in order to create the array To do this you will use either two brand new drives or one drive that contains existing data that you wish to mirror Creating A Mirrored Array Using New Drives As described in the Drive Assignments Option section above if you selected a mirroring array and wish to use two new assigned drives follow the directions here 1 After assigning new drives to a Mirroring array and saving the information with lt Ctrl Y gt the window below will appear Do you want the disk image to be duplicated to another Yes No Y Create and Duplicate N Create Onl Press
45. d on page 52 Drive cannot be formed into an array Drives must support Ultra DMA or Mult word DMA and be free of media defects to be added into an array Promise recommends using new identical drives for each array Re secure data and power cabling while checking for proper alignment Typically Pin 1 of the drive is closest to the power connector 72 FastTrak100 User Manual Possible Master Slave problems Master slave problems may exist between two ATA or IDE drives of different brands attached to a single cable For both compatibility and better performance choose drives of the same model brand and install them on separate cables Refer to the Drive Setup by Connector chart see page 7 for more recommended drive placements System CMOS displays C or D drive failure during Startup Do not reference C or D in the Mainboard Standard CMOS for drives attached to the FastTrak100 controller Only enter drive information in the Mainboard CMOS for drives attached to a conventional add on or onboard IDE controller FDISK reports a much lower drive capacity if a single physical drive or a striped array exceeds 64GB Due to a limitation with FDISK the utility reports only the storage capacity that exceeds 64GB This is a cosmetic not actual limitation Simply create a single DOS drive partition reboot then format the partition The Format command will recognize the total capacity of the partition accurately Windows NT 2000 98 will now r
46. detect the presence of errors but do not want to fix these errors at the time You may then decide what to do about the error s detected 75 FastTrak100 User Manual Operating System Related Errors Different drive lettering under Windows NT This may happen when using a SCSI card in addition to the Promise card Windows NT does not necessarily load the driver for the boot device controller first This results in a drive that in MS DOS is the C drive being the D or E etc in Windows NT Use Windows NT s Disk Administrator utility to reassign the letters which NT has assigned to the drives See your Windows NT documentation for instructions on how to use Disk Administrator The Operating System no longer boots after creating a Mirrored Array using your existing boot drive using Windows 98 NT4 0 2000 This is due to Drive Geometry issues You can verify this if you move the original drive back to the onboard controller and it boots Each controller can view a drive differently This can be an issue for a new controller which loads the original Master Boot Record MBR and then has a problem translating it or the Operating System boot record For Windows NT or Windows 2000 Promise recommends a clean install of the Operating System This restores the MBR and OS boot record You will then need to repartition and format the drive For Windows 98 you can perform the DOS Command SYS C from a bootable floppy or CD ROM to res
47. drive type At a later time a second drive can be added to the array and the array re created to support RAID 1 mirroring 22 FastTrak100 User Manual Selecting Array Type 1 Under the Definition section of this menu highlight the Array for which you want to assign a RAID level 2 Use the Space key to cycle through three array types Performance RAID 0 Striping Security RAID 1 Mirroring RAID 0 1 Striping Mirroring for 4 drives or Capacity Spanning See page 65 about RAID levels FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Define Array Definition Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 16126 Functional Stripe Block 64 KB Drive Assignments Channel ID Drive Model Capacity MB Assignment 1 Master QUANTUMCR8 4A 8063 Y 1 Slave QUANTUMCR8 4A 8063 N 2 Master QUANTUMCR8 4A 8063 Y Keys Available TT Up N Down ESC Exit Space Select CtrkY Save Selecting Stripe Block For RAID 0 Striped arrays only you may manually select the stripe block size Use the Spacebar to scroll through choices progressing as follows 1 2 4 8 16 1024 The size selected affects how FastTrak100 sends and retrieves data blocks from the drives You will need to perform your own testing to determine how the data block size is affecting your particular use of the array In general a larger block size is better when handling large data transfers su
48. ds of video capture cards can produce a glitch on play back of A V files that may require adjusting the default setting devices see Tips for Audio Video Editing for more information This section of the Options Window allows a user to change how much time the FastTrak100 holds on to the PCI bus to transfer data PCI Bus Utilization Low a High The default setting of High on the slider bar means FastTrak100 holds on to the PCI bus longer for data transfers to occur A setting of Less reduces the time which FastTrak100 occupies on the PCI bus and frees that time for use by other PCI devices Once a bus setting has been selected click the Apply button on the Options window to implement changes immediately Setting Disk Param eters Option IV Enable write Cache Disk Parameters Enable SMART Check Enable Write Cache checkbox allows user to enable disable write caching for hard drives that include this performance feature FastCheck automatically recognizes such drives and enables the feature as the default setting For drives that do not use write caching this option is automatically greyed out Enable S M A R T Check checkbox tells FastCheck to regularly monitor each drive to assure that drive failure prediction is functioning The default is unchecked meaning FastCheck will not monitor this function 62 FastTrak100 User Manual Setting Screen Preferences This section controls how the FastC
49. e the FDISK and FORMAT utilities to partition format the array You can partition the array however you see fit You can format the array with whatever file system you wish Installation Issues Capacity Booting Q A Why are some drives recognized by the FastTrak100 Array Setup utilities with only partial capacity Some hard drive models are shipped with a jumper that reduces the addressable capacity of the drive to prevent problems with older systems which won t support larger drives Consult the documentation accompanying the hard drive to set the jumper appropriately in order to utilize the full capacity of the drive How can I change the system boot sequence in order to boot from the FastTrak100 array The boot sequence is controlled by the system BIOS As far as the system BIOS is concerned the FastTrak100 controller and defined arrays are categorized as a SCSI device even though the BIOS will not attempt to access the FastTrak100 as any type of SCSI device This allows you to set the boot sequence in your BIOS CMOS setup utility to boot from SCSI an add in controller like the FastTrak100 first rather than IDE an IDE controller built onto the motherboard or one which effectively replaces it If there are multiple SCSI add in controllers in the system then the boot sequence among them will be determined exclusively by their PCI slot priority PCI slot 1 will be first slot 2 second etc Put the
50. ecognize the total capacity of your array Unable to partition or format array The Reserve Sector of one of the drives has become corrupt or bad Removing the Reserve Sector will remedy any issue related directly to a Bad Reserve Sector WARNING Before removing the Reserve Sector of the drive s backup AN any existing data Removal of the reserve sector of any drive permanently deletes all existing data on the hard drive For Mirrored arrays RAID 1 you should remove the Reserve Sector from the mirrored drive first this will appear during Step 3 below then rebuild the mirrored array Remove the Sector on the Master Drive only as a last resort For Striped arrays RAID 0 removing the Reserve Sector from any of the drives that are striped will destroy the arrayed data To remove the Reserve Sector follow these steps 1 When the FastTrak100 BIOS comes up pess Crtl F to enter the FastBuild 2 Press 2 to View Drive Assignments 3 Using the arrow keys highlight the drive where you wish to remove the reserve sector 4 Press ALT F1 The highlighted drive will start blinking on the screen 5 Press CTRL TAB A message will appear that says the reserved sector which is where array information is kept on the disk will be wiped 6 Press Y to confirm 7 Fora mirrored arrays hit the ESC key twice to reboot and skip to step 10 8 For striped arrays repeat this process for each member of the particular array that is ha
51. entical If the error is detected on the target drive FastCheck will copy the data contained in the good sector of the source drive again to the target drive Skip the Error Block FastTrak100 will log the event error and continue the rebuild process Use this setting if you want to detect the presence of 74 FastTrak100 User Manual errors but do not want to fix these errors at the time You may then decide what to do about the error s detected ECC Error Reported on Synchronize The following screen will appear if a data error is detected on either source or target drive during Synctronize if you have set the On Errors setting to Interactive within FastCheck s Options Window for Scheduled Synchronization see page 60 or for Manual Synchronization under Notification options see page 59 ECC Error on Synchronize EN FastTrak Driver has stopped Synchronize on Array 1 due to ECC Error on 5T3136204 Channel 1 Master at LBA 0 160d80 What action would you like to take C Abort Fix the Error Block Skip the Error Block Cancel Your choices are as follows Abort Halts the synchronization process You may elect to retry at a later date Fix the Error Block FastTrak100 will take a good data block from either drive and copy it to the drive where the error was detected Skip the Error Block FastTrak100 will log the event error and continue the synchronization process Use this setting if you want to
52. ether attached hard drive implements Self Monitoring Analysis amp Reporting Technology to predict drive failure Size Indicates capacity of individual drive Location Shows physical location of drive Indicates on which IDE channel 1 or 2 and whether drive is Master or Slave on cable This allows user to identify drives for removal replacement Mapping Indicates physical parameters of drive cylinders heads sectors Timing Shows selection of drive timing directly related to burst speed based on type of drive and cable used Using Array Pulkdown Menu At the bottom of the Array window it indicates to right click on an Array to perform synchronization or rebuild operations Right clicking displays the following pull down menu SS FastCheck Monitoring Utility OF x Array Controller Options E RAID Mode MIRRORING al H See SE Mapping 523 Cyls deeg 128 Heads R 63 Sectors Synchronize Rebuild Size 2 010 GB 2059 MB About Status Functional Exit pen Fastisheck Right mouse click array to run synchronize or rebuild From this menu users may choose to have the Window Always Appear on Top of applications Minimize Synchronize mirrored drives Rebuild a mirrored array use About to check FastCheck version or Exit the onscreen window 48 FastTrak100 User Manual 49 FastTrak100 User Manual Synchronizing An Array Synchronization is a periodic maintenance procedure for Mirroring RA
53. eutity log L I Use NT system event log On Errors C Abort Fis C Ignore Interactive Dismiss Error Dialogs and Message Boxes after SH Enable audible prompt checkbox turns on off an audible alarm of an event typically a drive failure or completion of rebuild or synchronization Popup message box checkbox turns on off the appearance of an event message box that would typically indicates a drive failure or completion of rebuild or synchronization Use log file checkbox allows writing operating event logs of the array activity alerts and status reports to a given file name and directory If a file name is used but the path left blank the default directory is the same as the FastCheck Utility typically C Program Files Promis FastTrak1 00 Use NT system event log checkbox is greyed out under Windows 95 98 2000 Millennium automatically Under Windows NT4 0 and Windows 2000 it permits user to write array logging to NT s own event log 1 To view FastCheck events under Windows NT go to Start Programs Adminstrative Tools Event Viewer 2 In the Event Viewer choose Log from the menu bar then check System Any events generated by FastCheck will appear under the Source column as FastCheck On Errors section offers four radio button choices for the user to select what procedure they would like to perform if an Error is detected during automatic manual Rebuilds or manual Synchronization
54. hard drive backup any necessary data Failure to follow this accepted PC practice could result in data loss 1 Boot your system If this is the first time you have booted with the FastTrak100 card and drives installed the Promise onboard BIOS will display the following screen FastTrak100 tm BIOS Version 1 xx Build xxxx c 1995 2000 Promise Technology Inc All Rights Reserved No array defined Press lt Ctrl F gt to enter FastBuild tm Utility Or press lt ESC gt key to continue booting the system 2 Press lt Ctrl F gt keys to display the FastBuild tm Utility Main Menu 3 Press 1 to display the Auto Setup Menu below This is the fastest and easiest method to creating your first array FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Auto Setup Options Menu Optimize Array for Performance Typical Application usage AN Editing Auto Setup Configuration Drives used in Array Array Disk Capacity Keys Available Ti Up N Down gt Space Change Option ESC Exit Ctr Y Save 11 FastTrak100 User Manual NOTE If you wish to customize certain settings at a later time you may do so by manually creating your array see page 15 Using FastBuild Configuration Utility 12 FastTrak100 User Manual Creating an Array for Performance NOTE FastTrak100 allows users to create striped arrays with 1 2 3 or 4 drives To create an array for best performance follow the
55. he FastTrak BIOS NOTE Drives MUST be replaced if they contain any physical errors Follow these steps BEFORE using the Rebuild Array menu option 1 On bootup the FastTrak100 Startup BIOS will display an error message identifying which drive has failed Press lt Ctrl F gt keys to enter FastBuild Main Menu Select submenu Define Array lt 3 gt Select the failed array and identify the Channel and ID of the failed drive Power off and physically remove the failed drive Replace the drive with an identical model Reboot the system and enter the FastBuild Main Menu oN Oa FPF oO N Select the lt 5 gt Rebuild Array option The following screen will appear FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Rebuild Array Menu Array No RAID Mode Total Drv Capacity MB Status Array 1 Stripe 2 16126 Functional Array 2 Mirror 2 8063 Critical Array 3 SS Array 4 Keys Available TT Up N Down ESC Exit Enter Select 9 Highlight the array whose Status is Critical 10 Press Enter The following screen will then appear see next page 30 FastTrak100 User Manual FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Rebuild Array Menu Array No RAID Mode Total Drv Status Array 2 Mirror 2 Critical Stripe Block Not Available Select Drive for Rebuild Channel lD Drive Model Capacity MB 1 Slave QUANTUM CR8 4A 8063 Keys Available
56. heck utility screen is displayed and sets the security password to protect the administrative settings Preferences M Start minimized F Always on top IT Enable password Change Start Minimized checkbox allows user to have FastCheck appear on the toolbar only on startup Click on the icon to see the FastCheck utility screen Always on Top checkbox tells the Utility to appear above all programs until closed or minimized manually Enable Password checkbox in the Preferences section turns on off use of a Password every time the FastCheck Monitoring Utility icon is selected or the program is run from the Start menu Disabling use of a current password requires password entry see Creating Password on next page 63 FastTrak100 User Manual Creating Password 1 2 To create a password check the Enable Password checkbox in the Preferences section The Set Password window will appear New Password Cancel Confirm New Password Type the password you want to use Press the Tab key or click to retype the same password in the Confirm New Password section Click the OK button NOTE Remember to record the password you use in a secure place in case you forget it 3 A confirmation screen will appear saying that Password Checking is Enabled Click the OK button Once the password feature is enabled the following menu will appear before the FastCheck window can be opened is enabled the fo
57. hoose the Device Manager tab and then click the in front of SCSI amp RAID controllers Win95 98 Promise FastTrak100 tm controller should appear DOS Windows 3 1x For firsttime installation follow the standard procedure of installing DOS on to your hard disk partition all hard drives with FDISK and format before performing the following procedure 1 Insert Disk 1 of your DOS installation diskettes into drive A Type A SETUP at the A prompt Continue with normal DOS installation procedure and refer to your DOS manual for additional details NOTE The FastTrak100 BIOS supports both DOS and Windows 3 1x without software drivers 41 FastTrak100 User Manual Windows NT4 0 Installing Drivers During Windows NT 4 0 Installation 1 Start the system installation by booting from the Windows NT disk a Floppy install boot the system with the Windows NT installation diskettes b Floppyless install boot from floppy and type WINNT B After files have been copied the system will reboot On the reboot press the F6 key when the message Setup is inspecting your computer s hardware configuration appears c CD ROM disk install boot from the CD ROM disk and press the F6 key when the message Setup is inspecting your com puter s hardware configuration appears When the Windows NT Setup window is generated press S to Specify an Additional
58. ing 8 4 GB using Extended Interrupt13 support When the FastTrak100 BIOS appears during bootup users can press lt Ctrl F gt to enter the FastBuild setup to select from menu settings FastBuild Auto Menu Setup This setup utility is used to build and manage FastTrak100 disk arrays The utility is menu driven and features the lt 1 gt Auto Setup option that uses a simple interactive setup process Once the array is built all the array members store the configuration information in the drive s reserved area See Chapter 4 that provides descriptions of individual functions Reserved Sector Array configuration data about the drive member and other members in the disk array are saved on a special location on the disk drives called the reserved sector If any member of the array becomes corrupt or lost the redundant configuration data on the other members can be used for rebuilds Disk array members do not have a memory of their drive positions This allows drives to be placed on different FastTrak100 connectors within the system without reconfiguring or rebuilding 65 FastTrak100 User Manual Disk Array Terms Disk Array Description A disk array is formed from a group of 2 or more disk drives which appear to the system as a single drive The advantage of an array is to provide better throughput performance and or data fault tolerance Better performance is accomplished by sharing the workload in parallel among mult
59. iple physical drives Fault tolerance is achieved through data redundant operation where if one or more drive fails or has a sector failure a mirrored copy of the data can be found on another drive s For optimal results select identical Ultra ATA 100 drives to install in disk arrays The drives matched performance allows the array to function better as a single drive Disk Array Member The individual disk drives in an array are called members Each member of a specific disk array is coded in their reserved sector with configuration information that identifies the drive as a member All disk members in a formed disk array are recognized as a single physical drive to the system Disk Array Types For most installations the FastBuild setup lt 1 gt Auto Setup option will configure your system There are four disk array types in three categories that can be installed on the FastTrak100 card Striping is in the Performance category while Mirroring Striping Mirroring are in the Fault Tolerance category Spanning JBOD is in the Capacity category Disk arrays within the Performance and Fault Tolerance categories conform with the Redundant Array of Independent Disks technology or RAID The RAID levels supported are 0 1 and 0 1 of RAID 0 Striping Highest Drives x Smallest Size RAID 1 Mirroring Normal 50 min RAID 0 1 Stripe Mirror High 50 min JBOD Spanning Normal 100 of All Drives 6
60. ities Spanning stores data on to a drive until it is full then proceeds to store files onto the next drive in the array There are no additional performance or fault tolerance array features in this array When any dsk member fails the failure affects the entire array Data Block H 9 A 70 FastTrak100 User Manual Troubleshooting amp Tips This section is used to assist with troubleshooting conflicts and FastTrak100 installation problems Also refer to the README TXT file on the FastTrak100 driver and utility diskette for more recent information as well as the PromiseOnline services listed in Appendix A The section is divided into the following categories Motherboard Issues System CMOS Issues Drive Errors Operating System Errors and Audio Video Editing Tips Motherboard Issues Freeing additional IRQ resources Since the Promise card supports PCI Interrupt sharing it is possible to use IRQs already assigned to another PCI card Interrupt Sharing is not supported with onboard IDE controllers If the onboard IDE controller s are not used you may disable the controllers to free IRQ 14 and or 15 Configuring PCI IRQ resources Setting the IRQ for a particular PCI slot will be different depending on the motherboard BIOS This setting is usually made in the PCI Configuration and or Plug and Play PnP section of the motherboard BIOS setup There are three common methods that motherboard BIOS s handle a
61. ler settings see Viewing Controller Configuration on page 32 using FastBuild you should FDISK and format the arrayed drive s if NOTE After installing the FastTrak100 card and configuring an array IN you are using new blank drives 18 FastTrak100 User Manual Creating Arrays Automatically The Auto Setup lt 1 gt selection from the Main Menu can intuitively help create your disk array It will assign all available drives appropriate for the disk array you are creating After making all selections use Otr Y to Save selections FastBuild will automatically build the array FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc Auto Setup Options Menu Optimize Array for Performance Typical Application usage AN Editing Auto Setup Configuration Spare Drive Count Drives used in Array Array Disk Capacity Keys Available TT Up H Down lt gt Space Change Option ESC Exit Ctr Y Save Optimize Array For Select whether you want Performance RAID 0 Security RAID 1 or RAID 0 1 or Capacity Spanning under the Optimize Array for setting Performance RAID 0 Striping Supports the maximum performance The storage capacity equals the number of drives times the capacity of the smallest drive in the disk array NOTE FastTrak100 permits striped arrays using 1 2 3 or 4 drives attached in Auto Setup mode Security RAID 1 Mirroring or RAID 0 1 Striping Mirroring Creates
62. llowing menu will appear on each use of FastCheck Password Required x Password Cancel TT Changing Password 1 2 4 Input the original password you first created to gain access to FastCheck Click on Options tab then click on the Change button in the Password section The Set Password screen will appear see figure in step 3 above Type the password you want to use Press the Tab key or click to retype the same password in the Confirm New Password section Click OK button Disabling Password 1 2 3 Input the original password you first created to gain access to FastCheck Click on Options tab Uncheck the Enable Password checkbox Click Apply button on Options window 64 FastTrak100 User Manual Understanding Disk Array Concepts About FastTrak100 Disk Array Adapter FastTrak100 is a high performance Ultra ATA EIDE RAID controller card that features parallel data channel operation and an onboard BIOS The two channels on the FastTrak100 support parallel operation that allows for overlapped I O under multi tasking operating systems and sharing the workload between multiple drives About Adapter BIOS The FastTrak100 card contains a BIOS code that extends the standard disk service routine provided through Int13h The BIOS is bootable for DOS and other operating systems that rely on the system BIOS for drive operation FastTrak100 can support drives and disk arrays wth capacities exceed
63. nce every specified minutes D Every 3 minutes Disable checkbox is checked the default to turn off automated scheduling of synchronization When unchecked the Scheduling section will be highlighted see above On Errors section offers four radio button choices for the user to select what procedure they would like to perform if an Error is detected during a scheduled Synchronization There are three types of errors that FastTrak100 detects a data mismatch between the primary and secondary drive a physical media error on source or target drive or a total disk failure The options for handling Errors are as follows Abort stops the Synchronization process if an error is encountered Fix in most cases FastTrak100 automatically can correct errors The method of correction varies depending on the type of error see Appendix under Error Correction Methodology 60 FastTrak100 User Manual Ignore FastTrak100 will log the event error and continue the synchronization process Warning this may result in mismatched drives under RAID 1 or 0 1 Use this setting if you want to detect the presence of errors but do not want to fix these errors at the time The user may then decide what to do about the error s detected Interactive By checking this option a selection window will appear each time an error is detected asking the user whether they want to Abort Fix or Ignore the error see Troubleshooting for more details
64. nce the arrayed drives have been formatted proceed to the Installing Driver chapter on page 34 to install your operating system and or FastTrak100 driver 13 FastTrak100 User Manual Creating a Security Array With An Existing Data Drive NOTE FastTrak100 permits only two drives to be used for a single Mirrored array in Auto Setup If more drives are physically attached to the card the Mirroring option will not be available You would use this method if you wish to use a drive that already contains data and or is the bootable system drive in your system You will need another drive of identical or larger storage capacity WARNING Backup any necessary data before proceeding Failure to follow this accepted PC practice could result in data loss WARNING If you wish to include your current bootable drive using the Windows NT 4 0 or Windows 2000 operating system as part of a bootable Mirrored RAID 1 array on your FastTrak100 do NOT connect the hard drive to the FastTrak100 controller yet You MUST install the Windows NT4 0 or 2000 driver software first see page 34 to this drive while it is still attached to your existing hard drive controller For all other Operating Systems proceed here Follow these steps 1 2 Using the Spacebar choose Security under the Optimize Array for section Press lt Ctrl Y gt keys to Save your selection The window below will appear Do you want the disk image to be duplicated to another
65. ng any product and continue to back up your important data regularly Promise s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product c recover the product and refund the purchase price for the product B1 Appendix B Promise shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstanding the failure of the essential purpose of the foregoing remedy and regardless of whether Promise has been advised of the possibility of such damages Promise is not an insurer If you desire insurance against such damage you must obtain insurance from another party Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitation may not apply to you This warranty gives specific legal rights and you may also have other rights which vary from state to state This limited warranty is governed by the State of California B2 Appendix C Returning Product For Repair If you suspect a product is not working properly or if you have any ques
66. nstalling Drivers with Existing Millennium System The following section details the installation of FastTrak100 drivers on a system that has Millennium already installed and running If you re installing the FastTrak100rm drivers on a system during an installation of Millennium see Installing Drivers During Millennium Installation 1 After installing the FastTrak100 controller card and configuring the hard drives power up the system and boot The Add New Hardware Wizard will appear informing you that it has found a PCI RAID Controller Click on Next and from the generated list box choose Search for a better driver than the one your device is using now Click on Next and from the generated choices choose Specify a location Insert the FastTrak100 Driver diskette in drive A Type A WINME in the text box that appears Click on Next A message informing you that Windows Millennium has found Windows Millennium Promise FastTrak100 Controller should appear Click on Next and then on Finish Choose Yes when asked if you want to restart your computer Be sure to eject the diskette from drive A Confirming Driver Installation in Millennium To confirm that the driver has been properly loaded in Millennium perform the following steps 1 2 3 Choose Settings from the Start menu Choose Control Panel and then double
67. of this submenu displays the PCI slot interrupt and port address used by the FastTrak100 The resources used are determined by the Mainboard PCI PnP BIOS for the PCI slot in which the FastTrak100 resides In the rare case that there is a resource conflict refer to the Mainboard BIOS documentation on changes on resources allocated to the FastTrak100 PCI slot 32 FastTrak100 User Manual 33 FastTrak100 User Manual Installing Drivers This section details the FastTrak100 driver installation when used with various operating systems The software includes the driver necessary to identify FastTrak100 to the operating system For Windows 2000 see below For Microsoft Millennium see page 36 For Windows 95 98 see page 38 For Windows NT 4 0 see page 42 For Windows 3 1 DOS see page 41 Windows 2000 Installing Driver During New Windows 2000 Installation 1a 1b Floppy Install Boot the computer with the Windows 2000 installation diskettes Floppyless Install Boot from floppy and type WINNT Ater files have been copied the system will reboot On the reboot press lt F6 gt after the message Setup is inspecting your computer s hardware configuration appears CD ROM Install Boot from the CD ROM Press lt F6 gt after the message Press F6 if you need to install third party SCSI or RAID driver appears When the Windows 2000 Setup window is generated press S to Specify an Addition
68. or the remainder of the original warranty term from purchase date or 30 days whichever is longer Promise will pay for standard retum shipping charges only You will be required to pay for any additional shipping options such as express shipping C1 Appendix C Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product Promise is not liable for any damage to equipment or data loss resulting from the use of any product C2 A Alarms Setting 54 55 APM Usage 77 Arrays Hot Spare 64 Concepts 61 Creating multiple 18 Critical 15 43 Defining 20 Definitions 62 Deleting 26 Drive members 62 Drive status 44 Dual Redundancy 65 Functional 15 43 Mirroring 63 Creating w existing drive 22 Creating w new drives 22 Monitoring 41 Offline 15 43 Rebuilding 26 45 48 Spare Drives 18 Striping 63 Striping Mirroring 65 Synchronization 45 46 Scheduling 56 Types 62 78 Viewing assigned drives 18 ATAPI devices 77 Audio video editing Optimization 74 Reconfiguring PCI Latency 74 BIOS FastTrak100 61 Boot Sequence 79 C Changing RAID size 79 D Drivers Existing Win NT 4 0 31 Removing Win NT 4 0 40 Drives Bad 44 Capacity
69. pectively With striping identical drives can read and write data in parallel to increase performance Mirroring increases read performance through load balancing and elevator seek while creating a complete backup of your files Striping with mirroring offers both high read write performance and error tolerance Spanning uses the full capacity of all attached drives without requiring identical drive size but offers no other RAID functionality A FastTrak100 striped array can double the sustained data transfer rate of Ultra ATA 100 drives FastTrak100 fully supports Ultra ATA 100 specification of up to 100 MB sec per drive depending on individual drive specifications FastTrak100 also offers fault tolerant data redundancy for entry level network file servers or simply for desktop PC users wanting to continually protect valuable data on their PC FastTrak100 offers RAID 1 mirroring for two drives and RAID 0 1 mirroring and striping for four drives to protect data Should a drive that is part of a mirrored array fail FastTrak100 uses the mirrored drive which contains identical data to assume all data handling When a new replacement drive is later installed FastTrak100 rebuilds data to the new drive from the mirrored drive to restore fault tolerance FastTrak100 User Manual FastTrak100 s bootable BIOS supports individual drives larger than 8 4GB With FAT32 and NTFS partitioning the array can be addressed as one large single volume
70. reboot the FastBuild utility will display an error in the array and recommend to replace the failed drive Users may choose to continue using their PC however Promise recommends replacing the failed drive as soon as possible See Chapter 4 for a functional description Due to redundancy the drive capacity of the array is half the total drive capacity For example two 1GB drives that have a combined capacity of 2GB would have 1GB of usable storage With drives of different capacities there may be unused capacity on the larger drive Using a Spare Drive Under a RAID 1 setup an extra hot spare drive a third drive on FastTrak100 can be attached to the FastTrak100 and not assigned to the array Such a drive will be activated to replace a failed drive that is part of a mirrored array A rebuild is performed automatically in the background to mirror the good drive data on to the spare At a later time the system can be powered off and the failed drive can be physically removed and replaced Spare drives must be the same or larger capacity than the smallest array member 68 FastTrak100 User Manual Striping Mirror RAID 0 1 A combination of both above array types It can increase performance by reading and writing data in parallel while protecting data with duplication A minimum of four drives needs to be installed With a four drive disk array two pairs of drives are striped Each pair mirrors the data on the other pair of
71. rive can be physically removed from the FastTrak100 card and an extra drive added in its place to function as the spare drive Creating Multiple Disk Arrays 1 Ifyou plan to create multiple arrays attach only the drives necessary to create the first disk array and complete the lt 1 gt Auto Setup 2 Install the additional drives needed for the second array and again use the lt 1 gt Auto Setup NOTE If you wish to customize the settings of individual disk arrays such as block size you must manually create disk arrays with the Define Array lt 3 gt option from the Main Menu 20 FastTrak100 User Manual Viewing Drive Assignments The View Drive Assignments lt 2 gt option n the Main Menu displays whether drives are assigned to a disk arrays or are unassigned Under the Assignment column drives are labeled with their assigned disk array or shown as Free if unassigned Such Free drives can be used for a future array or used as a spare drive when a drive fails in a mirrored array Unassigned drives are not accessible by the OS The menu also displays the data transfer mode that relates to speed used by each drive U5 refers to 100MB sec transfers U4 refers to 100MB ec transfers etc FastBuild tm Utility 1 xx c 1995 2000 Promise Technology Inc View Drive Assignments Channel ID Drive Model Capacity MB Assignment Mode 1 Master QUANTUMCR8 4A 8063 Array 1 U5 1 Slave QUANTUMCR8 4A 8063
72. rive to a FastTrak100 RAID array via hot swap and dynamically adjust the array size configuration No The FastTrak100 system does not support dynamically adjustable RAID size configurations Do the HDDs on the FastTrak100 have to be the same size The HDDs that you use with the FastTrak100 do not have to be the same size If the sizes differ the FastTrak100 will adjust the HDDs so that they are compatible Basically it will truncate the bigger HDD so the sizes match Any unused space that results from this is unusable so don t use HDDs that differ too much It II work but it s a waste Can I take a set of drives which make up an array created on one FastTrak100 server and move it to another FastTrak100 server Yes All FastTrak100 controllers read the arrays the same way Once the drives are all connected you must restart the system for it to recognize the newly inserted array configuration Also you can move an FastTrak33 or FastTrak66 array to the FastTrak100 Controller Can I take a drive used in a FastTrak100 array and access it directly with a different controller such as the one integrated on the motherboard Yes but only under certain configurations The following array configurations will allow the drive s to be accessed individually on another controller mirror RAID 1 single drive striped RAID 0 or single drive spanned JBOD Multiple drives striped or spanned will not work Also
73. s while installing Microsoft s Millennium with the FastTrak100 controller card already in place If you re installing the FastTrak100 drivers on a system with Millennium already installed see Installing Drivers with Existing Millennium System 1 oar OD 10 11 Install Microsoft Millennium fully After installation go the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI RAID Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window choose Update Driver and then press Next Choose Search for a better driver than the one your device is using now recommended then press Next Choose Specify Location and then type A WINME in the text box Insert the FastTrak100 Driver diskette into the A drive Press the Next button A message informing you that Windows Millennium has found Windows Millennium Promise FastTrak100 Controller should appear Press Next then Finish then Yes when asked if you want to restart your computer Be sure to remove the diskette from drive A 36 FastTrak100 User Manual I
74. se IO addresses of the channel in the right pane used for troubleshooting 5 FastCheck Monitoring Utility FasTrak 1 Base 10 address 1 0 At a Base 10 address 2 1000 ES Mentor 5700088 E Ale howa 3 Mewore700088 Click epeoiic icon for resource intometon Pa a 56 FastTrak100 User Manual Viewing Drive Information Left clicking on a given Drive icon or ID in the left pane will show similar information categories as the Array Window Drive Information in the right pane eS FastCheck Monitoring Utility Aray Controller Options FastTrak 1 t es f Channel 1 Status Aer Ban AR SMART WEST 8700048 Status Channel 2 wo Maxtor 8700048 Location Controller 1 Channel 1 Mapping 14475 Oyls 15 Heads Sectors Timing DMA mode 2 Click specific icon for resource infometion Status also shown under the Array Window can be Functional Critical or Offline The meanings are shown below Functional Means the drive is working normally Critical A problem has been detected in the drive and the drive taken offline as part of a mirroring array Mirrored arrays will continue to function without the drive Fix replace the drive that has failed then restore data from a backup source Offline Drives that are NOT identified as bad may be taken offline if part of a Striping or Spanning array containing a bad drive These drives do NOT need to be replaced however S M A R T Status Indica
75. se steps 1 Using the Spacebar choose Performance under the Optimize Array for section 2 Select how you will use your PC most under the Typical Application usage section The choices are A V Editing Server and Desktop the default Press lt Ctrl Y gt keys to Save and create the array Reboot your system Once the array has been created you will need to FDISK and format the array as if it were a new single hard drive 6 Proceed to Installing Drivers section of the manual see page 34 Creating a Security Array With New Drives NOTE FastTrak100 permits only two drives to be used for a single Mirrored array in Auto Setup If more drives are physically attached to the card the Mirroring option will not be available at all in Auto Setup To create an array for data protection using new hard drives follow these steps 1 Using the Spacebar choose Security under the Optimize Array for section Press lt Ctrl Y gt keys to Save your selection The window below will appear Do you want the disk image to be duplicated to another Yes No Y Create and Duplicate N Create Only 4 Press N for the Create Only option A window will appear almost immediately confirming that your Security array has been created Press any key to reboot the system Array has been created lt Press Any Key to Reboot gt 6 Proceed with normal FDISK and format procedures as if you had just installed a new hard drive 7 O
76. sing now recommended then press Next Choose Specify Location and then type A WIN95 98 in the text box Insert the FastTrak100 Driver diskette into the A drive Press the Next button A message informing you that Windows 98 has found Win95 98 Promise FastTrak100 tm Controller should appear Press Next then Finish then Yes when asked if you want to restart your computer Be sure to remove the diskette from drive A Windows 95 1 e o Fo After installing the FastTrak100 controller card and configuring the hard drives partition and format your hard drive s if necessary Install Windows 95 normally After installation go to the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab 38 T 10 11 FastTrak100 User Manual In the hierarchical display under Other Devices is a listing for PCI Mass Storage Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window and then press the Update Driver button When asked if you want Windows to search for the driver choose Yes recommended Insert the FastTrak100 Driver diskette into the A drive then press Next
77. ssignment of IRQs to PCI slots 1 Specifically assigning an IRQ to a particular slot You can tell the motherboard to use IRQ 10 for PCI slot 1 IRQ 11 for PCI slot 2 etc 2 Listing which IRQs are available to be assigned to the PCI slots This BIOS has an option where you specify 1st Available IRQ 2nd Available IRQ etc The BIOS then scans the PCI slots for PCI cards and assigns these IRQs in the order that it finds the PCI cards 3 Excluding an IRQ from being used by a PCI slot If you have an ISA card that is using an IRQ change the setting for this particular IRQ from Available to used by ISA card so that the motherboard will not assign this IRQ to a PCI slot Consult your motherboard manual for information that is specific to your motherboard System locks up during bootup or when Windows starts There may be a possible IRQ conflict with an ISA card Identify what IRQs are used by ISA cards enter the Mainboard PCI Setup and reserve the IRQ for use with ISA PCI slots cannot share IRQs with ISA cards 71 FastTrak100 User Manual Intermittent data problems Do not exceed the 100Mhz PCI Bus speed Pentiums set to higher than default settings or AMD K6 and Cyrix CPUs can exceed these limitations and cause intermittent boot and data problems System CMOS Issues Set Mainboard CMOS Boot sequence to boot to FastTrak100 On some Mainboard BIOS it is necessary to set the Boot sequence to
78. stallation of your FastTrak100 Unpacking Your FastTrak100 When you receive the FastTrak100 the package should contain the items listed below e FastTrak100 Ultra ATA 100 RAID Card e FastTrak100 User s Manual e Registration Card e FastTrak100 Driver floppy diskette utility diskette e Two Internal 80 wire 40 pin Ultra ATA 100 hard drive cables 18 length If ANY of the contents are missing or appear to be damaged please contact your dealer or distributor immediately WARNING Before installing the adapter into an existing system backup any necessary data Failure to follow this accepted PC practice could result in data loss NOTE FastTrak100 like every other valuable part of your system is subject to static electricity Be sure that you re properly grounded Promise recommends that you wear an anti static strap or touch a grounded object and that your system is unplugged before installing FastTrak100 FastTrak100 User Manual Installing The Card Installing the FastTrak100 controller card in a system is a simple process The card fits into any available 32 bit PCI slot on the system s motherboard see figure below 1 Remove the cover of your system Remove the inside slot cover of an available 32 bit PCI slot on the motherboard Install the FastTrak100 controller card into the open slot see Figure 1 below A oO N Attach your system case s 2 or 4 pin LED cable to the LED connector on the FastTr
79. striped drives The data capacity is similar to a standard Mirroring array with half of total capacity dedicated for redundancy Data Block gl 16 Str pea Drivea lt Striped Orives About Dual Data Redundancy One unique though rarely occurring feature of RAID 0 1 is dual fault tolerance In some cases two drives can fail simultaneously and still maintain the integrity of data There are six combinations in which two drives can fail FastTrak100 protects the data array in four of those cases depending on drive type some drives do not permit the Slave drive to continue to function if the Master drive fails Assume the drives are configured as follows M Master A B indicates which striped pair the drive belongs to indicates which part of stripe data IDE 1 IDE2 M Drive A1 Drive B1 S Drive B2 Drive A2 69 FastTrak100 User Manual Under RAID 0 1 the array maintains data integrity if any 1 2 combination survives Event Failed Drives Array Status Why 1 A1 A2 Working B1 B2 retain array integrity 2 B2 B1 Working A1 A2 retain array integrity 3 A1 B2 Working B1 A2 retain array integrity 4 B1 A2 Working A1 B2 retain array integrity 5 A1 B1 Offline B2 A2 contain only half of array data 6 B2 A2 Offline A1 B1 contain only half of array data Spanning JBOD A Spanning disk array also aptly named as JBOD for Just a Bunch of Drives is equal to the sum of all drives when the drives used are of different capac
80. tTrak100 You should use matching drives for multiple drive arrays to maximize capacity usage as well as performance Ultra ATA 100 drives are recommended for highest performance Can use ATAPI devices on the FastTrak100 controller No There is no driver layer on the FastTrak100 controller which will support ATAPI packet messages Will the FastTrak 100 work with a 37Mhz or 41Mhz PCI bus speed The current PCI 2 1 specification is for a 33Mhz PCI bus speed The FastTrak100 is designed around the specification In most cases a higher PCI bus speed will result in a variety of different errors While some people have been able to get these higher speeds to work since it is out of specification we cannot support it How can I change the resources that the FastTrak uses The FastTrak100 is fully PnP This means all the resources that it uses are given to it by the PnP BIOS on the motherboard The FastTrak100 does support IRQ sharing but this will not work unless ALL the concerned devices support the feature If your motherboard allows you to control the assignment of these resources you may be able to remedy the problem by playing around with them You can also try resetting the configuration data in your CMOS This is usually an option in the PnP section of your CMOS Otherwise the only way you might be able to affect these assignments is to switch the PCI slot that the card is in 81 FastTrak100 User Manual Q How does the F
81. tTrak100 adapter For purposes of this manual it is assumed you have already created an array in the previous chapter and now wish to make a change to the array or view other options Viewing FastTrak100 BIOS Screen When you boot your system with the FastTrak100 card and drives installed the Promise onboard BIOS will detect the drives attached and show the following screen FastTrak100 tm BIOS Version 1 xx Build xxxx c 1995 2000 Promise Technology Inc All Rights Reserved Scanning IDE drives If an array exists already the BIOS will display the following screen showing the card s BIOS version and status of the array FastTrak100 tm BIOS Version 1 xx Build xxxx c 1995 2000 Promise Technology Inc All Rights Reserved D MODE SIZE TRACK MAPPING STATUS 1 2 0 Stripe 16126M 611 128 32 Functional Press lt Ctrl F gt to enter FastBuild tm Utility The array status consists of three possible conditions Functional Critical Offline Functional The array is operational Critical A mirrored array contains a drive that has failed or disconnected The remaining drive member in the array is functional However the array has temporarily lost its ability to provide fault tolerance The user should identify the failed drive through the FastBuild Setup utility and then replace the problem drive Offline A mirrored array has 2 drives that have failed disconnected or a striped array has 1 drive that h
82. tents INTRODUCTION VE 1 WHAT IS THE FASTTRAKIOO RAID Cap 1 KEYS FEATURES AND BENERTS ttnt 3 GETTING STARTED a aaen teenie pi aree ahoaren saaana ae rE NEn eiai Seiak aapi 6 UNPACKING YOUR FASTTRAKI OO ceceeeeeeeeeeeeeecaaeeeeeeceeaaaaeeeeeeeeaaaeeeeeeesaees 6 INSTALLING TIHECApD anann nnen reenn nnt 7 INSTALLING THE HARD DpMES 8 CHECKING CMOS SETTINGS a 10 CREATING YOUR DISK ARRAY uaanssssssnessnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnennnnnnnnn 11 USING FASTBUILD CONFIGURATION UTILITY cssseesseesssneeeeeeeeeeeeees 17 VIEWING FASTTRAKI00 BIOS GCHEEN nn 17 NAVIGATING THE FASTBUILD S ETUP MENU 18 CREATINGARRAYS AUTOMATICALLY ssssesseeseet tsesen ttt serr rtrt t tnr r ttrt r nnn nn rnrn nnne 19 VIEWING DRIVE AGGOHMENTS 21 MANUALLY CREATING AN ARRAY uuunnnenssssssnnsnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnn 22 DELETINGAN ARRAY AE EERE A E A E 28 REBUILDING A MIRRORED ARRAY nuenssesssnnnnnnnnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenrnnnnn 30 VIEWING CONTROLLER GETTWNGS tettetett rttttttstrttttrnrrrttnnnnrenennn rnnt 32 INSTALLING DRIVERS 22222222200000u0000 0 nun nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 34 WINDOWS EE 34 MICROSOFT MILLENNIUM n n sssssssseknnesessettttttstttttttstrrt rnnr nr nn ernn n EEE nn nnn nn ennn EEEn 36 WINDOWS 95 98 erorte niinen aaa asheedhadececedecedecenddenatasabeuentnavececeeenace 38 DOS WINDOWS 3 KE 41 WINDOWS UE TT 42 USING THE FASTCHECK
83. tes whether attached hard drive implements Self Monitoring Analysis amp Reporting Technology to predict drive failure Size Indicates capacity of individual drive Location Shows physical location of drive Indicates on which IDE channel 1 or 2 and whether drive is Master or Slave on cable This allows user to identify drives for removal replacement Mapping Indicates physical parameters of drive cylinders heads sectors 57 FastTrak100 User Manual Timing Shows selection of drive timing directly related to burst speed based on type of drive and cable used Using Options Window Clicking on the Options tab reveals the Options Window Array administrators can customize the FastCheck Monitoring Utility in four major areas Notification Array Synchronization Scheduling setting Password Desktop Appearance Most options relate to Mirroring arrays RAID 1 or RAID 0 1 SS FastCheck Monitoring Utility M f Abort ee lot Interact M M m a e 58 FastTrak100 User Manual Selecting Notification Options This section of the Options windows allows users to select how they are notified of a system event A System Event includes driver initiated Rebuilds automatic rebuild using a hot spare standby drive user initiated manual Rebuilds or manual Synchronization and Error Handling reporting for these processes m Notification MV Enable audible prompt IV Popup message box IV Use log He c raid
84. the controller must address the drives as LBA not CHS If have a problem with one of the drives on the FastTrak100 how can I low level format it to correct the problem Do NOT do this Low level formatting IDE drives is unnecessary and generally does not correct problems which might be experienced during use Errors such as bad sectors or ECC CRC failure are best remedied by completely replacing the drive For this reason drives attached to the FastTrak100 controller should NOT be low level formatted Do I have to install disk management software on my array in order to access the full storage capacity of drives No Disk management software would only complicate things The array should be fully addressable by your O S as it is Remember that some operating systems have varying limits on the sizes of partitions and logical drives that can be defined Consult your O S documentation about partitioning larger drives 83 FastTrak100 User Manual What system BIOS CMOS settings do I use for the drives on the FastTrak100 controller None The drives on the FastTrak100 controller are supported by the FastTrak100 BIOS and or an O S drivers not by your system BIOS How do I partition format my FastTrak100 RAID array The FastTrak100 fools the system into thinking that it s dealing with a single HDD Therefore anything that you can do to a single HDD can also be done to a FastTrak100 array You can and should us
85. tions about your product contact our Technical Support Staff through one of our Technical Services making sure to provide the following information Product model and serial number required Return shipping address Daytime phone number Description of the problem Copy of the original purchase invoice The technician will assist you in determining whether the product requires repair If the product needs repair the Technical Support Department will issue an RMA Return Merchandise Authorization number Return only the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of purchase to Promise Technology Inc Customer Service Dept Attn RMA 1460 Koll Circle San Jose CA 95112 You must follow the packaging guidelines for returning products Use the original shipping carton and packaging Include a summary of the product s problem s Write an attention line on the box with the RMA number Include a copy of proof of purchase You are responsible for the cost of insurance and shipment of the product to Promise Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty When repairing returned product s Promise may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit will be under warranty f
86. tore the operating system boot record and transfer the system files to the boot drive If this does not work the Windows 98 registry may have become corrupted during the boot process and must be restored See the Windows documentation to perfrom this procedure Promise Windows driver does not appear Device Manager Windows may already be listing the controller under Other Devices instead of Hard disk controllers section In Device Manager under Other Devices to see if it lists a PCI Card or RAID Controller If so highlight this listing and click on the Properties button and then click on the Driver tab Depending on your version of Windows choose either Change Driver or Update Driver Then follow the on screen prompts to complete installation of the driver If Windows asks if you want to test if the device can be removed safely click on CANCEL Reboot the system to complete installation of the driver Inaccessible Boot Device Message Appears During Floppyless Install of Windows NT or 2000 The F6 key was not pressed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your computer s hardware configuration appears in Windows NT4 0 or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 76 FastTrak100 User Manual No Hard Drives Found Message Appears During CD ROM Inst
87. unctions However system performance will be slightly degraded and the process will take longer 5 A progress bar will appear at the bottom of the FastQheck Monitoring window showing synchronization in progress and the percentage that has been completed SSS Array 1 synchronization in progress MM ss FE 51 FastTrak100 User Manual Rebuilding An Array This command effectively copies or overwrites data from an existing data drive in the array on to a blank drive The operation will be typically used when a failed drive has been replaced with a new drive as part of a mirrored array 1 To perform a Rebuild choose the Array Tab View 2 Right click the array number and choose Rebuild from the context menu 3 Once Rebuild is selected you will be asked to Initialize Rebuild process on Array by clicking OK Using Rebuild Wizard 1 Initiating rebuild array will open the Rebuild Wizard Step 1 screen shown below 2 Select the Target drive which will receive data Make sure you select the blank new or replacement drive The unselected drive will contain good data It will be the remaining working drive of an array or a system drive containing existing data that you wish to mirror Rebuild Wizard Step 1 of 2 Select the larget disk to rebuild Next gt Concel WARNING Make absolutely sure and double check which drive is AN which If data exists on the target drive it will be over written
88. usa NOTE When a spare unassigned drive is present on the FastTrak100 a rebuild will automatically be performed from the remaining working drive 54 FastTrak100 User Manual Using Controller Window Clicking on the Controller tab will reveal the Controller Window This displays physical information about the location of FastTrak100 data channels on the card and the attached drives S FastCheck Monitoring Utility Bisi x Array Controller Options FROMISE IRQ 10 Channel 1 BusMaster Base OxE 400 FUJITSU MPB ROM Base Addr OxE 4000000 channet2 Driver Version 1 30 Build 21 ST36531A Hardware Type FastTrak 100 Click specific icon for resource infomation Viewing Controller Card Information By left clicking on the FastTrak controller icon the right pane shows the following information categories for that array IRQ Identifies interrupt request assigned to PCI slot Bus Master Base Shows base address in hex numbering for board s bus master Input Output function ROM Base Address Shows base address in hex numbering for FastTrak s Flash ROM chip Driver Version Identifies which version of the Promise FastTrak100 driver you have installed Hardware Type Identifies which FastTrak product is installed 55 FastTrak100 User Manual Viewing IDE Channel Information Left clicking on a given Channel icon or in the left pane will show the Ba
89. ving a problem 9 When finished hit the ESC key twice to reboot 73 FastTrak100 User Manual 10 After rebooting use FastBuild to re create the array For mirrored arrays rebuild the mirrored array For striped arrays use FDISK and FORMAT after setting up the array Array Constantly Goes Into Critical or Offline Mode During Reboot see Unable to Partition or Format array above Cannot Rebuild Mirrored RAID 1 Array see Unable to Partition or Format array above Fatal Errors or Data Corruption Are Constantly Reported When Reading or Writing to Drive Array see Unable to Partition or Format array above ECC Error Reported on Rebuild The following screen will appear if a data error is detected on either source or target drive during Rebuild if you have set the On Errors setting to Interactive within FastCheck s Options Window see page 59 ECC Error on Rebuild Ed FastTrak Driver has stopped Rebuild on 5T3136204 Channel 1 Master due to ECC Error at LBA 0442380 What action would you like to take GG Abort C Break ECC on Target Drive Skip the Error Black Cancel Your choices are as follows Abort Halts the rebuild process You may elect to retry at a later date Break ECC on Target Drive If the error is detected on the source drive Break ECC on Target Drive means that FastTrak will copy the bad data sector on to the target drive to assure that both drives are id
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