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Patton electronic 2977 Server User Manual

1. Note With the exception of Modem Nationality all parameters should be obtained from your service provider Parameter Switch Type 5ESS DMS100 ETSI Euro ISDN TI INS 64 Japan NIT None Directory Number List the telephone number of each logical terminal SPID or Subaddress For switch types 5ESS DMS100 NI and None list the SPID Service Profile Identifier for each logical terminal for switch types ETSI Euro ISDN and INS 64 list the Subaddress of each logical terminal Modem Nationality Enter the country in which the RAS B4STU adapter will be installed MSN Multiple Subscriber Numbers Available only for ETSI Euro ISDN switch type in Linux installations Disabled 1 8 specify Leased Channels List which if any B channels are leased After completing the worksheet go to chapter 3 Installing the Model 2977 adapter on page 29 DialFire Basic BRI Configuration Worksheet 21 2 Preparation Model 2977 DialFire RAS User Guide DialFire PTE Configuration Worksheet Channelized T1 Long Haul External T1 Use the worksheet below to collect the information that may be required to complete the configuration of your DialFire PTE adapter within your operating system environment Note Not all operating systems support all parameters Note The parameters on this page are for channelized T1 connected directly to an external
2. 2B channels D channel for signaling only no D channel packet data e Circuit Switched data and voice CSD CSV on each channel e Dynamic TEI e Multipoint bus configuration Terminal type A AT amp T Custom switch only e No EKTS or special services or features You must select a long distance carrier and forward your choice along with the Ordering Code or line configuration to your telephone company Note After completing the worksheet go to chapter 3 Installing the Model 2977 adapter on page 29 28 DialFire ISDN T1 PRI Short Haul Configuration Worksheet Chapter 3 Installing the Model 2977 adapter Chapter contents Introduction iodo ias altas 30 Model 2977B45 F adapter installation iii ana 30 Detenida 30 Installing eer 31 Model 2977 BA BEE 32 Model 2977 DET PE adapter os 34 EE E en 35 Modeli297adauchter nn nn 36 Parts EE 36 Installattonisassmrana sereni a ini ri ian 36 29 3 Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide Introduction This chapter contains the following procedures for installing your Model 2977 adapter Refer to the appropri ate procedure and complete it then go to chapter 4 Driver installation and configuration on page 39 to install the software driver e Model 2977 B4 ST see Model 2977 B4 ST adapter installation on page 30 e 2977 B4 U adapter installation see Model 2977 B4 U adapter installation on page 32 e 2977 PE1 PE2 a
3. ESF and B8ZS without line power 02155 6 0P RJ 49C Table 3 DialFire 24 48 Dual T RAS Facility Service Network Service Interface Code Code Connection 1 544 Mbps SF format without line power 02155 6 0P RJ 49C 1 544 Mbps SF and B8ZS without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI ESF without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI ESF and B8ZS without line power 02155 6 0P RJ 49C Model 2977 DialFire RAS User Guide Compliance Information FCC Part 68 Compliance Statement This equipment complies with Part 68 of FCC Rules Please note the following 1 5 You are required to request service from the telephone company before you connect the RAS to a network When you request T1 Service you must provide the telephone company with the Facility Interface Code Provide the telephone company with the appropriate FIC codes from Table 1 on page 8 for the DialFire B4 ST Table 2 on page 8 for the DialFire B4 U or Table 3 on page 8 for the DialFire 24 48 Dual T1 The telephone company will select the code it has available The Service Order Code s SOC 6 0P The required Universal Service Order Code USOC jack RJ49C The make model number and FCC Regis tration number of the RAS Your telephone company may make changes to its facilities equipment operations or procedures that could affect the proper functioning of your equipment The telephone company will notify you in advance of such ch
4. RAS Supporting open standards remote access fax data collection and modem pooling the Model 2977 DialFire RAS server based RAS see figure 2 provides up to 60 ports in a single PCI slot Figure 2 Model 2977 T1 E1 RAS For demanding server based applications including modem pooling remote access advanced fax World Wide Web and branch office internetworking you won t find a better product line than the Patton s Model 2977 DialFire RAS The Model 2977 DialFire DSP based RAS concentrator support a full range of connections from low density to high density T1 E1 and primary rate interface PRI ISDN Multiple Model 2977 DialFire adapters can be installed in a single server so capability can be added as system needs grow Model 2977 DialFire RAS overview 17 1 DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide Supported Operating Systems The Model 2977 DialFire RAS supports the operating systems shown in table 6 Operating Table 6 Supported operating systems Platform S Notes ystem Microsoft Windows NT Service Pack 4 or higher primary 4 0 Windows 2000 Windows XP XP driver available in beta form Linux RedHat 5 2 These drivers have been and shall continued to be tested for support primary 6 0 6 1 within the Linux kernel Additional releases maybe added 6 2 7 0 Debian 2 1 Turbo Linux Server 6 0 SuSE 6 4 7 1 Sun Solaris 2 6 Solaris 8 suppor
5. T1 telephone line long haul If your adapter is connected to a PBX or similar in house network use the short haul worksheet See Channelized T1 Short Haul PBX or Other Internal Network on page 22 Parameter Coding Value B8ZS TT AMI Framing ESF D4 Long Haul Line Build Out Level OdB 7 5d8 15dB 22 5 dB Signaling Ground Start Loop Start Immediate Start Wink Start Wink Patton Electronics 1 20 Leased Time Slots List which if any T1 time slots are leased Modem Nationality Enter the country in which the PTE adapter will be installed After completing the worksheet go to chapter 3 Installing the Model 2977 adapter on page 29 22 DialFire PTE Configuration Worksheet Channelized T1 Long Haul External T1 Model 2977 DialFire RAS User Guide 2 Preparation DialFire Channelized T1 Short Haul Configuration Worksheet Use the worksheet below to collect the information that may be required to complete the configuration of your DialFire PTE adapter within your operating system environment Note Not all operating systems support all parameters Note The parameters on this page are for channelized T1 connected to a PBX or similar in house network Short Haul If your adapter is connected directly to an external T1 telephone line use the Channelized T1 Long Haul External T1 worksheet on page 22 Parameter Coding Value B
6. change the name of a serial port in Microsoft Windows NT Procedure 1 Access the configuration utility by choosing Control Panel gt Network gt Adapters 2 Choose your adapter from the list and then Properties The adapter properties page appears If necessary expose individual serial ports by clicking the plus sign at the left of the Serial label Choose a port to rename and then Properties Supply a new name and then choose OK Driver installation for the Microsoft Windows NT operating system 51 52 Driver installation for the Microsoft Windows NT operating system Chapter 5 Using the Viewer Chapter contents About Patton View eer EE EE 54 Starting Patton AE nisseno iii in iii illo li iii 54 53 5 e Using the Viewer Model 2977 DialFire RAS User Guide About Patton View Patton View is a diagnostic utility currently available only for the Microsoft Windows 2000 operating sys tem that provides tools to monitor and troubleshoot Patton adapter connections Patton Viewer includes the following features e Line monitoring that includes information on each line and virtual circuit and on the various protocol lay ers e Line tracing e Trace filtering tools that allow you to eliminate unwanted information from the display of information cap tured during a trace e Trace analysis tools that allow you to easily identify individual fields within captured frames e Graphical user interface and context sensiti
7. conventions Meaning Left mouse button Right mouse button This button refers to the primary or leftmost mouse button unless you have changed the default configuration This button refers the secondary or rightmost mouse button unless you have changed the default configuration Point This word means to move the mouse in such a way that the tip of the pointing arrow on the screen ends up resting at the desired loca tion Click Means to quickly press and release the left or right mouse button as instructed in the procedure Make sure you do not move the mouse pointer while clicking a mouse button Double click Means to press and release the same mouse button two times quickly Drag This word means to point the arrow and then hold down the left or right mouse button as instructed in the procedure as you move the mouse to a new location When you have moved the mouse pointer to the desired location you can release the mouse button Typographical conventions used in this document 13 14 Typographical conventions used in this document Chapter 1 DialFire Model 2977 RAS Adapters Chapter contents Tatio Ee 16 Model 2977 DialBiresRAS EE 16 Model2977 B4Dialkure BRDRAS nn 17 Mods RA A oe eee o cc 17 Suppotted R EE 18 15 1 e DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide Introduction The Patton DialFire Model 2977 family of DSP based RAS concentrator adapters are desig
8. instructions to avoid personal injury WARNING The shock hazard symbol and CAUTION heading A indicate a potential electric shock hazard Strictly fol CAUTION low the instructions to avoid property damage caused by electric shock A The alert symbol and CAUTION heading indicate a potential hazard Strictly follow the instructions to CAUTION avoid property damage Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The procedures described in this manual use the following text conventions Table 4 General conventions Convention Meaning Futura bold type Indicates the names of menu bar options Italicized Futura type Indicates the names of options on pull down menus Futura type Indicates the names of fields or windows Garamond bold type Indicates the names of command buttons that execute an action lt gt Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt lt C gt and so on Are you ready All system messages and prompts appear in the Courier font as the system would display them dir Bold Courier font indicates where the operator must type a response or command 12 Precautions Model 2977 DialFire RAS User Guide About this user guide Mouse conventions The following conventions are used when describing mouse actions Convention Table 5 Mouse
9. to the Add RAS Device dialog From the Add RAS Device dialog choose devices to add to RAS and then OK Configure a RAS device by doing the following o Choose the device and then Configure o Configure the device as desired o Choose OK If all devices are to be configured the same use Clone Otherwise repeat these steps for each device 4 Ifyou have an adapter and want to add an X 25 switched virtual circuit SVC or a PPP device to the RAS configuration do the following Choose Add Choose an X 25 SVC or a Patton Electronics PPP device from the list in RAS Capable Devices and then OK 5 To configure the network protocols to use over a port do the following Choose the port Choose the Network button to access the protocol specific configuration Use Microsoft s help text to guide you through the network protocol configuration If you plan to use Multilink PPP over this connection ensure that Multilink is selected 6 Choose Continue to finish RAS configuration 7 Close the Microsoft Network applet Reboot when prompted to do so Configuring RAS Dial in Permissions Use this procedure to configure dial in permissions for Microsoft Windows NT RAS ports Note Ifyou are using RAS use the User Manager for Domains to configure RAS dial in permissions See the Microsoft help text for more infor mation Procedure 1 Access the RAS Admin utility by choosing Start gt Programs gt Administ
10. 7 adapter Model 2977 DialFire RAS User Guide 9 Replace the computers cover 10 Connect the telephone line s to the adapter see figure 3 on page 31 for connector locations Adapter installation is complete Refer to Chapter 4 Driver installation and configuration Model 2977 B4 U adapter installation The DialFire RAS B4ST adapter provides four ISDN Basic Rate Interface 2B D lines in a package that fits in a single PCI slot in your server This section describes how to install your DialFire RAS B4ST adapter Do the following 1 Unplug power from the computer 2 Remove the computers cover 3 Put on the wrist strap included in your DialFire RAS package and attach it to the computers chassis To guard against damage to the DialFire RAS adapter due to A electrostatic discharge ESD do not remove the adapter from its CAUTION protective packaging until you have grounded yourself to the computer chassis 4 Locate an available full length PCI slot in your computer and remove the slot plate Remove the DialFire RAS adapter from its protective packaging Write down the serial number of the adapter in the space provided below The serial number label has the general form S N S XXX XXXXX Serial Number 7 Insert the adapter into the slot and screw the endplate to the computer chassis The endplate must be screwed into the computer chassis to remain in compliance with Part 15 of FCC rules 8 Replace the compu
11. 8ZS TT AMI Framing ESF D4 Short Haul Length in feet meters 0 133 0 41 m 133 266 ft 40 5 81 m 266 399 ft 81 122 m 399 533 ft 122 162 m 533 655 ft 162 200 m Signaling Ground Start Loop Start Immediate Start Wink Start Wink Patton Electronics 1 20 Leased Time Slots List which if any T1 time slots are leased Modem Nationality Enter the country in which the PTE adapter will be installed After completing the worksheet go to chapter 3 Installing the Model 2977 adapter on page 29 DialFire Channelized T1 ShortHaul Configuration Worksheet 23 2 Preparation Model 2977 DialFire RAS User Guide DialFire PTE ISDN El Euro ISDN Configuration Worksheet Use the worksheet below to collect the information that may be required to complete the configuration of your DialFire PTE adapter within your operating system environment Note Not all operating systems support all parameters Note The parameters on this page are for ISDN El Euro ISDN Parameter Value Line Type El Framing CEPT with CRC4 CEPT without CRC4 Coding HDB3 AMI Signaling ETSI Euro ISDN None Leased Time Slots List which if any El time slots are leased Modem Nationality Enter the country in which the PTE adapter will be operated Before You Install the DialFire RAS BAST Adapter Order the ISDN Line If y
12. Anyway to proceed with the upgrade One may see several of these warnings click Continue Anyway for each message to continue the installation Windows will now install the new device driver for the adapter and its modems Follow any other instructions to complete the installation Click Finish to dismiss the Upgrade Device Driver Wizard Repeat steps 2 through 6 for each device to be upgraded Additional Notes This driver has not been signed by Microsoft WHQL On line help is available when you install the product Additional installation documentation can be found on Patton s Web site www patton com Configuring Incoming Dial up Networking Connections Use this procedure to configure incoming Dial up Networking connections from other systems to your server You should have already installed the Patton adapter and device driver Procedure 1 From the Start menu choose Settings gt Network and Dial up Connections 2 Choose Make New Connection to start the Network Connection Wizard 3 Choose Accept incoming connections and complete the wizard 4 From the Start menu choose Settings gt Control Panel gt Administrative Tools gt Routing and Remote Access You can use the Routing and Remote Access control panel to monitor communications activity on the server If you have not yet configured your system as a Remote Access Server choose Action gt Add server and follow the on screen instructions 44 Driver installation for the Wi
13. E PATTUN Se Electronics To Model 2977 Family DialFire Remote Access Server User Guide _ o ri REE rera Model 2977 B4 Documen t Number 107131U Rev A Part Number 07M2977 Revised December 4 2002 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA tel 1 301 975 1000 fax 1 301 869 9293 support 1 301 975 1007 web www patton com e mail support patton com Copyright 2002 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Electronics assumes no liability for errors that may appear in this document Any software described in this document is furnished under license and may be used or copied only in accordance with the terms of such license Contents Compliance Informations seni a ia aa nat ne IR I n 7 RN A Interteten T iti 7 Industry RT RTT 7 E nn A FCC Pare68 Compliance EES Ee 9 CE Noticenisi nns nali ias 9 About this user guide nee rolla alan 11 DEE 11 DEER Lorraine RR REIT NI 11 IN te EE 12 diy pocraphicalicanventions used 1n tH document ecese eese ceee ee aeeoe eee eee erate ane sere Ee ee eere 12 EE 12 luese ee 13 1 DialFire Model 2977 RAI e NI 15 Ee rario rina iene sio rr li nr e i de i R etc o tute io 16 Model 2977DialBire RAS overviews ri 16 Model 2977 B4 DialFire BRI RAS cara 17 Model2977DialFire TI EL RAS ei eaa T 17 Supported Operating E E 18 E 19 TITRE T T e
14. S If your telephone company does not support either of these Ordering Codes request the following ISDN line configuration e Switch Type National ISDN 1 preferred ETSI AT amp T 5ESS or Nortel DMS 100 e ISDN Basic Rate Interface BRI service 2B D e 2B channels D channel for signaling only no D channel packet data e Circuit Switched data and voice CSD CSV on each channel e Dynamic TEI e Multipoint bus configuration e Terminal type A AT amp T Custom switch only No EKTS or special services or features You must select a long distance carrier and forward your choice along with the Ordering Code or line configuration to your telephone company After completing the worksheet go to chapter 3 Installing the Model 2977 adapter on page 29 26 DialFire PTE ISDN T1 PRI Long Haul External T1 Configuration Worksheet Model 2977 DialFire RAS User Guide 2 Preparation DialFire ISDN T1 PRI Short Haul Configuration Worksheet Use the worksheet below to collect the information that may be required to complete the configuration of your DialFire PTE adapter within your operating system environment Note Nor all operating systems support all parameters Note The parameters on this page are for ISDN T1 PRI connected to a PBX or similar in house network Short Haul If your adapter is connected directly to an external T1 telephone line use the ISDN T1 PRI Long Haul External T1 configuration workshe
15. TION protective packaging until you have grounded yourself to the computer chassis Put on the wrist strap included in your DialFire RAS package and attach it to the computers chassis Locate an available full length PCI slot in your computer and remove the slot plate Remove the DialFire RAS adapter from its protective packaging 34 Model 2977 PET PE2 adapter installation Model 2977 DialFire RAS User Guide 3 Installing the Model 2977 adapter 6 Write down the serial number of the adapter in the space provided below The serial number label has the general form S N S XXX XXXXX Serial Number 7 Insert the adapter into the slot and screw the endplate to the computer chassis Replace the computers cover 9 Connect the PRI line s to the adapter If the adapter is a RAS PEI only Line 1 see figure 5 on page 34 is active If the adapter is a RAS PE2 two PRI lines are supported and both connectors may be used Adapter installation is complete Refer to Chapter 4 Driver installation and configuration Model 2977 PT1 PT2 adapter installation The DialFire RAS PTE Series adapters provide one or two 30B D PRI interfaces in a package that fits in a sin gle PCI slot in your server Because it uses DSP digital signal processor technology the DialFire RAS adapter supports digital or analog connections on PRI circuits The adapter supports up to 30 channels on each line The position of the PRI connectors is shown in
16. anges to give you and opportunity to maintain uninterrupted telephone service If your RAS causes harm to the telephone network the telephone company may temporarily discontinue your service If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as possible and will be informed of your right to file a complaint with the FCC If you experience trouble with the RAS please contact Patton Electronics Co for service or repairs Repairs should be performed only by Patton Electronics Co You are required to notify the telephone company when you disconnect the RAS from the network CE Notice The CE symbol on your Patton Electronics equipment indicates that it is in compliance with the Electromag netic Compatibility EMC directive and the Low Voltage Directive LVD of the European Union EU A Certificate of Compliance is available by contacting Technical Support 10 About this user guide This guide describes installing and configuring a Patton Electronics Model 2977 Remote Access Server RAS It provides e An introduction to your Patton product how to install configure and use the Patton product and if appli cable how to troubleshoot should you encounter a problem e Configuration examples where appropriate e Administration procedures where applicable Audience This guide is intended for the person responsible for configuring and administering a Patton adap
17. ating the Model 2977 please contact Patton Electronics Technical Support at 1 301 975 1000 The telephone company may ask you to disconnect the equipment from the telephone network until the problem has been corrected or until you are certain that the Model 2977 is not malfunctioning In accordance with FCC rules and regulation CFR 47 68 218 b 6 you must notify the telephone company prior to disconnec tion The following information may be required when applying to your local telephone company for leased line facilities The Universal Service Order Code USOC is RJ49C The Facility Interface Codes FIC are shown in table 1 for the DialFire B4 ST table 2 for the DialFire B4 U and table 3 for the DialFire 24 48 Dual T1 The Service Order Code SOC is 6 0P Table 1 DialFire B4 ST RAS Facility Service Network Service Interface Code Code Connection 1 544 Mbps SF format without line power 02155 6 0P RJ 49C 1 544 Mbps SF and B8ZS without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI ESF without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI ESF and B8ZS without line power 02155 6 0P RJ 49C Table 2 DialFire B4 U RAS Facility Service Network Service Interface Code Code Connection 1 544 Mbps SF format without line power 02155 6 0P RJ 49C 1 544 Mbps SF and B8ZS without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI ESF without line power 02155 6 0P RJ 49C 1 544 Mbps ANSI
18. called RAS capable devices Procedure 1 Ifyou need to access Windows NT RAS choose Control Panel gt Network gt Services gt Remote Access Services gt Properties 2 To add a modem port to the RAS configuration do the following Choose Add gt Install Modem Choose lt Don t detect my modem I will select it from a list gt and then choose Next Choose Patton Electronics International from the Manufacture s list and Patton Electronics RAS 56K Modem from the Model s list and then choose Next Install this modem type on the ports you want to use for RAS and then follow the prompts until you get to the Add RAS Device dialog From the Add RAS Device dialog choose devices to add to RAS and then OK Configure a RAS device by doing the following o Choose the device and then Configure 48 Driver installation for the Microsoft Windows NT operating system Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration o Configure the device as desired o Choose OK If all devices are to be configured the same use Clone Otherwise repeat these steps for each device 3 Ifyou have a RAS B or RAS PTE adapter and want to add an ISDN port B channel to the RAS configu ration do the following Choose Add Choose a device from the list in RAS Capable Devices and then choose OK Install this device on the ports you want to use for RAS and then follow the prompts until you get
19. dapter installation see Model 2977 DEI PE2 adapter installation on page 34 e 2977 PT1 PT2 adapter installation see Model 2977 PT1 PT2 adapter installation on page 35 e 2977 daughter board installation see Write down the serial number of the adapter in the space provided below The serial number label has the general form S N S XXX XXXXX on page 36 Model 2977 B4 ST adapter installation The DialFire RAS B4ST adapter provides four ISDN Basic Rate Interface 2B D lines in a package that fits in a single PCI slot in your server This section describes how to install your DialFire RAS B4ST adapter Determining your line termination requirements ISDN Basic Rate Lines must be terminated By default the DialFire RAS B4ST adapter terminates the BRI line with a 100 ohm resister across the transmit and receive lines In most cases no changes are required In the event that multiple ISDN S T devices are installed on the same ISDN BRI line only one device the device farthest from the NT1 should be terminated If the DialFire RAS B4ST is not that device you will need to change the switch setting from Terminated to Open see Step 8 of the Installation procedure Ensure that the terminating resistors in the farthest ISDN device are enabled and that the NT1 is set to 100 ohm termination 30 Introduction Model 2977 DialFire RAS User Guide 3 Installing the Model 2977 adapter The terminating switches must be changed
20. dapter within your operating system environment Note The parameters on this page are for ISDN T1 PRI connected directly to an exter nal T1 telephone line Long Haul If your adapter is connected to a PBX or similar in house network use the ISDN T1 PRD Short Haul PBX or Other Internal Net work configuration worksheet page 27 Parameter Value Coding B8ZS Framing ESF Long Haul Line Build OdB 7 5 dB 15 dB 22 5 dB Out Level Signaling AT amp T 5ESS Nortel DMS 100 250 ETSI Euro ISDN INS 1500 Japan National ISDN2 None NFAS Master Port RAS None Interface ID for Port 1 0 127 Interface ID for Port 2 48 PT2 Only AN 0 127 Leased Time Slots List which if any PRI time slots are leased Modem Nationality Enter the country in which the PTE adapter will be installed DialFire PTE ISDN T1 PRI Long Haul External T1 Configuration Worksheet 25 2 Preparation Parameter Before You Install the DialFire RAS BAST Adapter Model 2977 DialFire RAS User Guide Value Order the ISDN Line If you do not have an ISDN line installed you need to contact your telephone company and order a Basic Rate ISDN line 2B D with the following recommended configuration Note If your telephone company supports either of the following ISDN Ordering Codes request that your ISDN line be config ured to one of them EZ ISDN 1 Preferred e Capability
21. dapters each adapter needs to be installed separately You need to restart your computer before install ing another adapter Procedure 1 Logon to Windows NT as Administrator 2 From Start choose Settings gt Control Panel gt Network gt Adapters 3 Do one of the following If this is the first time you have installed this driver choose Add gt Have Disk If you have installed an earlier version of this driver choose Update 4 Enter the path to where the driver is stored and then choose OK Choose the driver and then OK Choose OK on the Setup screen to complete installation The adapter appears on the Network Adapters list 7 Choose Close and restart the computer Installing the MS Loopback Adapter Use this procedure to install the MS Loopback Adapter Procedure 1 From the Windows NT Control Panel choose Network The system displays the following prompt Windows NT Networking is not installed Do you want to install it now 2 Choose Yes The system asks if your computer is wired to the network or connected via Remote Access modem Choose Wired to the Network gt Next gt Select from list Choose MS Loopback Adapter from the dialog box and Next Choose NetBEUI as the network protocol and then Next Sy S eS A Install the default network services by choosing Next gt Next The system asks for a directory path 7 Enter either dN386 for Intel processors use d alpha for Alpha systems and load y
22. dem Options i 45 Procedure ii ninna a eno 45 Uninstalling the Iriver Aessen eege eege 46 Procedura aaa 46 Using the Windows Troubleshooter ie 46 EE eege 46 Driver installation for the Microsoft Windows NT operating system ine 46 Installing ithe Driver CH rd ii tb 46 Procedure pia ALII ILL 46 Installing the Driver Downloaded sss 47 Proceder ladies 47 Installing the MS Loopback Adapter cc rias oi 47 A n 47 Configuring the Adapter First Time aaa 48 Procedure tati 48 Changing the Adapter Configuration sicilia iatale lanci 48 Procede acti 48 Configuring RAS Ports ua ad oi indi 48 Procedure anida 48 Configuring RAS Dial in Permissions iii 49 Procedut c utigrio at ii la 49 Configuring Dial up Networking Connections iii 50 Procedure iii late 50 Configuring Modems on COM Ports i 50 DC sita ie E A R 50 Uninstalling the Driver copita isc ido 50 Procedure A o ie da NA 50 Model 2977 DialFire RAS User Guide Contents Changing Serial Port Names iii iaia reale 51 Procedure cuida ts 51 5 Using ROO 53 About Patton View liana banana iaia 54 Starting Patton View gereizt naaa 54 6 Operation and shutdown sesoses ooreet eeo aeaee on o odoo eine ze ezio zio zio nio nio nin eeeezeee zio nio nio nio nio nioeee 55 Activating the Mode 2977 old pair 56 De activating the Model 2972 iii a idas 56 7 Troubleshooting and maintenance ooommomosnonnoanoaninnoncnacononnonnonaonnonnonrononcona
23. e 20 DialFire Basic BRI Configuration ET EE 21 DialFire PTE Configuration Worksheet Channelized T1 Long Haul External TI DO DialFire Channelized T1 Short Haul Configuration Worksheet nn cn onnnn roca ononnnon 23 DialFire PTE ISDN El Euro ISDN Configuration esa 24 DialFire PTE ISDN TI PRI Long Haul External T1 Configuration Worksheet ie 25 DialFire ISDN T1 PRI Short Haul Configuration Worksheets essen 27 3 Installing the T T E ST E 29 Introduction nn 30 ode erer 30 Determining yourllineterminationiteguirements inn 30 Installing the Dialkire RAS BAST Adapter Sn 31 e Ee BEE il liu ER Model29 77 RI e ro conan 34 Model2977 E 35 Model 2977 daughter Erop 36 e E A E iano a 36 Installation AA EES 36 4 Driver installation KEE 39 Contents Model 2977 DialFire RAS User Guide Introduction silla 41 Driver installation for the Windows 2000 operating system iii 41 Supported Products mr ntc 41 Requirements iii A ti ian 41 Procedure indicara 41 Installing the Dive ui ias 42 reene RN 42 Uperadino the Diver anelli 42 Procedure noted 42 Driver installation for the Windows XP operating system 43 Additional Notes pirsunali ale 44 Configuring Incoming Dial up Networking Connections iii 44 reegt 44 Configuring Outgoing Dial up Networking Connections esse eee eee eee 45 Procedure ad dansa 45 Changing Adapter Properties ici ia 45 Procedure cistite ER alii 45 Changing Phone and Mo
24. e designed to provide reason able protection from such interference in a commercial installation However there is no guarantee that inter ference will not occur in a particular installation If the Model 2977 causes interference to radio or television reception which can be determined by disconnecting the cables try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equip ment and receiver are on different branches Industry Canada Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety require ments The Department does not guarantee the equipment will operate to the user s satisfaction Before install ing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connec tion In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of ser
25. er installation for the Windows XP operating system nto 43 Additonal Notes ceseco ina rai nea 44 Configuring Incoming Dial up Networking Connections eee eee eee eee 44 DA IR Sn 44 Configuring Outgoing Dial up Networking Connections rn ononnn rra rn onnnnnrnons 45 PEO CE n 45 Changing Adapter Properties orali ella 45 Doo ir 45 Changing Phone E ee Ee 45 Procedure EE 45 Whnstalline A oe 46 Procedure issina piso nolivlin ceo Se iu Nel cn ii lie le dl iii neon 46 Using the Windows en 46 Er ene tes nate ere a en eG aoa ete Cater 46 Driver installation for the Microsoft Windows NT operating system ie 46 AMA Driver CD A EE 46 A e iii ie e dd dea 46 A OR EUL T T D harass see EE E EA tesco eases 47 ica 47 Installingthe MS Loopback ea 47 reel 47 Gonfiguring the Adapter us cei 48 Procedure e 48 Changing the Adapter Configuration nni 48 Procedure 48 SEET EE 48 Procedure Ra 48 Confieuring RAS Dialkim Permissions o en 49 EE 49 4 e Driver installation and configuration Model 2977 DialFire RAS User Guide 40 Configuring Dial up Networking Connections ii 50 Procedure siii ral 50 Configuring Modems on COM Ports i 50 Procede pta do eh e 50 Uninstalling the Driver ainia ii 50 Procedures seat ae a int 50 Changing Serial Port Names ira nia ia aiar 51 Erleis 51 Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration Introduction This chapter contains the following
26. et page 25 Parameter Value Coding B8ZS Framing ESF Short Haul Length in 0 133 ft 0 41 m 133 266 ft 40 5 81 m Lu 266 399 f 81 122 m 399 533 f 122 162 mi 533 655 ft 162 200 m Signaling AT amp T 5ESS Nortel DMS 100 250 ETSI Euro ISDN INS 1500 Japan National ISDN2 None NFAS Master Port RAS None Interface ID for Port Interface ID for 48 PT2 Only Ma 1 0 127 Port 2 0 127 Leased Time Slots List which if any PRI time slots are leased Modem Nationality Enter the country in which the PTE adapter will be installed DialFire ISDN T1 PRI ShorHHaul Configuration Worksheet 27 2 Preparation Parameter Before You Install the DialFire RAS B4ST Adapter Model 2977 DialFire RAS User Guide Value Order the ISDN Line If you do not have an ISDN line installed you need to contact your telephone company and order a Basic Rate ISDN line 2B D with the following recom mended configuration Note If your telephone company supports either of the following ISDN Ordering Codes request that your ISDN line be configured to one of them EZ ISDN 1 Preferred e Capability S If your telephone company does not support either of these Ordering Codes request the following ISDN line configuration e Switch Type National ISDN 1 preferred ETSI AT amp T 5ESS or Nortel DMS 100 e ISDN Basic Rate Interface BRI service 2B D e
27. figure 6 Note Line 1 and Line 2 connectors are present on RAS PT1 and RAS PT2 adapters but only Line 1 is active on RAS PT1 adapters ARAS PT1 adapter may be field upgraded to RAS PT2 by the addition of a daughter card Line 2 Green LED Yellow LED Line 1 Figure 6 PT 8 PT2 Connector Locations Do the following 1 Unplug power from the computer 2 Remove the computers cover Model 2977 PT1 PT2 adapter installation 35 3 Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide electrostatic dis charge ESD do not remove the adapter from its CAUTION protective packaging until you have grounded yourself to the computer chassis A To guard against damage to the DialFire RAS adapter due to Put on the wrist strap included in your DialFire RAS package and attach it to the computers chassis Locate an available full length PCI slot in your computer and remove the slot plate Remove the DialFire RAS adapter from its protective packaging DON da Write down the serial number of the adapter in the space provided below The serial number label has the general form S N S XXX XXXXX Serial Number 7 Insert the adapter into the slot and screw the endplate to the computer chassis Replace the computers cover 9 Connect the PRI line s to the adapter If the adapter is a RAS PT1 only Line 1 see figure 6 on page 35 is active If the adapter is a RAS PT2 two PRI lines are supported and both connectors ma
28. hat the most current driver software is installed 5 Follow the instructions to complete the installation For most Patton adapters a configuration wizard starts automatically as part of the installation process When the installation is complete the adapter is ready to use There is no need to restart Windows unless you are notified to do so Upgrading the Driver Use this procedure to upgrade Patton device drivers for Microsoft Windows 2000 adapters already installed in your system Because a Patton device driver often supports multiple types of adapters you must use the Patton Driver Upgrade Wizard to upgrade drivers The wizard resolves possible driver conflicts and ensures that the correct drivers install for the Patton adapters in your system Patton drivers may be delivered on a CD ROM or downloaded from the Patton Support Web site http support patton com Patton drivers for Windows 2000 may be either signed or unsigned Procedure To update a previously installed Digi device driver to a new Patton device driver do the following 1 First run the program padrcln cmd to remove the existing INF files for the adapter This ensures that the new driver files will be installed instead of the old driver files padrdn emd is part of the driver software pack age and can be found in the same directory as the new driver files 2 Next navigate to the Device Manager and locate the adapter whose device driver is to be updated From
29. his procedure to help resolve any basic installation or configuration problems with a Microsoft Windows 2000 or Microsoft Windows NT adapter Procedure 1 From the Start menu select Control Panel gt System gt Hardware gt Device Manager 2 From the displayed list choose DialFire RAS as your network adapter 3 Choose a Patton adapter 4 Choose Actions gt Properties gt General to view the Device Status window 5 If the Device Status window indicates that the device is not operating properly choose Troubleshooting and follow the instructions Use Windows Help for more information Driver installation for the Microsoft Windows NT operating system This section describes installing and configuring the DialFire device driver package Installing the Driver CD Use this procedure to install a driver from the Patton Electronics CD You should have already started the Pat ton Electronics CD front end program Procedure 1 Choose an operating system 2 Choose the Hardware product name 3 Choose the Software Driver 4 Choose Install Software 46 Driver installation for the Microsoft Windows NT operating system Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration 5 Follow the prompts Installing the Driver Downloaded Use this procedure to install a driver that you have downloaded from the Patton Electronics Support Web site http support patton com Note Ifyou are installing multiple a
30. in pairs one for transmit and one for receive as shown in figure 3 The figure shows the switches set for no termination OFF position To terminate the lines place the switches in the ON position down or toward the board lt Line 4 Figure 3 DialFire BRI connectors and line terminating DIP switch Installing the DialFire RAS B4ST Adapter Do the following 1 Unplug power from the computer 2 Remove the computers cover 3 Put on the wrist strap included in your DialFire RAS package and attach it to the computer chassis To guard against damage to the DialFire RAS adapter due to A electrostatic discharge ESD do not remove the adapter from its CAUTION protective packaging until you have grounded yourself to the computer chassis 4 Locate an available full length PCI slot in your computer and remove the slot plate Remove the DialFire RAS adapter from its protective packaging Write down the serial number of the adapter in the space provided below The serial number label has the general form S N S XXX XXXXX Serial Number 7 Insert the adapter into the slot and screw the endplate to the computer chassis The endplate must be screwed into the computer chassis to remain in compliance with Part 15 of FCC rules 8 Set the BRI line termination DIP switches according to your configuration Model 2977 B4 ST adapter installation 31 3 Installing the Model 297
31. ine up with the plated through holes on the daughter card Mating Connectors Es x Plated y through holes y I Te S yA if i S d A Spacers Screws Figure 7 PCI Board Installing the Daughter Card on the DialFire PTE Adapter Model 2977 daughter board installation 37 3 e Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide Plated through holes Spacers S NS m Screws E 0 y Mating Connectors Z ANT x K W Figure 8 CompactPCI cPCI Board Installing the Daughter Card on the DialFire PTE Adapter 7 Secure the daughter card to the adapter with the remaining four screws Install the adapter in your computer or store it in a static dissipating sleeve for ESD protection before removing the wrist strap 9 Record the adapter serial number in the space provided below The serial number label has the following general form S N S XXX XXXXX Serial Number Daughter card installation is complete 38 Model 2977 daughter board installation Chapter 4 Driver installation and configuration Chapter contents El WEE diete ie e ai ini 41 Driver installation for the Windows 2000 operating system iii 41 DEE EE 41 Requirements tortili nei e ie il elio tl i o iii 41 eelerer 41 Installing the Driver RR 42 Di 42 Upgrading thei riveree RR 42 a e elio dia rie oli Die ene ue 42 Driv
32. mote access resources they re accustomed to since the DialFire RAS concentrators offer full modem coverage Model 2977 DialFire RAS overview The following Model 2977 DialFire RAS concentrator adapters are available e Model 2977 B4 DialFire RAS for use in BRI RAS and fax applications see Model 2977 B4 DialFire BRI RAS on page 17 e Model 2977 DialFire RAS for use in T1 E1 RAS and fax adapter applications see Model 2977 DialFire T1 E1 RAS on page 17 16 Introduction Model 2977 DialFire RAS User Guide 1 DialFire Model 2977 RAS Adapters Model 2977 B4 DialFire BRI RAS The Model 2977 DialFire BRI RAS see figure 1 is the ultimate WAN adapter card for use with BRI lines It is designed to work in a standard PCI 2 1 slot 5 0 or 3 3 volts and can terminate four BRI communication lines allowing up to eight simultaneous digital or analog remote access connections Calls can be originated and answered on all 8 channels 2 each for all 4 BRI connections All channels can handle modem calls up to 56 kbps V 90 and K56flex and B channel calls 64 kbps Figure 1 Model 2977 B4 BRI RAS DialFire adapters support a full range of connections from low density analog modem to medium density Basic Rate Interface BRI ISDN to high density T1 E1 and Primary Rate Interface PRI ISDN Multiple DialFire adapters can be installed in a single server so capability can be added as system needs grow Model 2977 DialFire T1 E1
33. ndows 2000 operating system Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration Configuring Outgoing Dial up Networking Connections Use this procedure to configure outgoing Dial up Networking connections from your server to other systems You should have already installed the Patton adapter and device driver Procedure 1 From the Start menu choose Settings gt Network and Dial up Connections 2 Choose Make New Connection to start the Network Connection Wizard 3 Choose Dial up to private network and complete the wizard 4 Upon completion of the wizard choose Properties if you wish to configure dialing rules such as what number to dial to get an outside line or to add alternate phone numbers to try if the primary number is busy Changing Adapter Properties Use this procedure to change the configuration of an installed adapter Procedure 1 From the Start menu choose Settings gt Control Panel gt System gt Hardware gt Device Manager 2 From the displayed list choose DialFire RAS as your network adapter 3 Choose the Patton adapter you wish to configure 4 From the Action menu choose Properties gt Advanced 5 Configure the adapter as necessary 6 Ifyou changed the hardware resources from the default settings Windows may notify you to restart the system to complete the configuration If you left the hardware resources at their default values the adapter is ready to use without resta
34. ned for such server based applications as modem pooling remote access advanced fax World Wide Web and branch office inter networking The dense modem technology built into DialFire adapters is based on high performance digital signal proces sors DSPs On board DSPs provide advanced modem and fax support and maximize the efficiency of each communications channel Each DialFire channel operates independently and configures itself dynamically for analog up to V 90 or K56flex or digital ISDN B channel support This ensures smooth remote connections regardless of whether callers are using analog modems or ISDN devices All DialFire adapers operate within the PCI 2 1 mechanical and electrical specifications support 3 3 or 5 volt PCI and CompactPCI servers and share a common software architecture These features ensure compatibility with a wide variety of PCs and application software enhance reliability and facilitate support DialFire adapters integrate with the inherent communication capabilities already built into your server operat ing environment DialFire drivers are written to standard APIs and are enhanced with PattonAssist manage ment software Using standard APIs ensures that installing and managing your ports will already be a familiar and intuitive process for network administrators IT managers can continue to use the same management sys tems and administrative tools they know and trust Users can continue to use the same re
35. on con zio zio nio nio rin eeze seen non zio nio nio nio nenee 57 Introduction isa aaa eni 58 INTE EE 58 Calibration arno 58 Maintenance ire lia 58 8 Contacting Patton for assistance errrrrrerreeree rin eee rene ce rizee zen eio zio nio nin iene seen zza zio nin nio nin nio nie ezio nio nio nio nio nioezeo 59 Introducuoni A e ee TA 60 Contact imtormat ons A A A AA 60 Warranty Service and Returned Merchandise Authorizations RMAS iii 60 KEE 60 OUt OF ROS 60 Returns for credit it a ALS 60 Return for credit policy iman a taa ica 61 EE 61 Shipping instructions iure a 61 A Software License Agreement nscrscrrrrerrerese carie zie rin eine ooie s zio zio nio nie nio nine zen eee zio nio nio nin ein eine zio zio nio nio nioneoee 63 Agreement for using the DialFire driver software with the Microsoft Windows 2000 operating system 64 Agreement for using the DialFire driver software with the Microsoft Windows NT operating system sss esse 65 Compliance Information Radio and TV Interference The Model 2977 generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television recep tion The Model 2977 has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which ar
36. ou do not have an ISDN line installed you need to contact your tele phone company and order a Basic Rate ISDN line 2B D with the follow ing recommended configuration Note If your telephone company supports either of the following ISDN Ordering Codes request that your ISDN line be configured to one of them EZ ISDN 1 Preferred Capability S If your telephone company does not support either of these Ordering Codes request the following ISDN line configuration e Switch Type National ISDN 1 preferred ETSI AT amp T SESS or Nortel DMS 100 e ISDN Basic Rate Interface BRI service 2B D e 2B channels D channel for signaling only no D channel packet data e Circuit Switched data and voice CSD CSV on each channel e Dynamic TEI e Multipoint bus configuration e Terminal type A AT amp T Custom switch only No EKTS or special services or features You must select a long distance carrier and forward your choice along with the Ordering Code or line configuration to your telephone company After completing the worksheet go to section chapter 3 Installing the Model 2977 adapter on page 29 24 DialFire PTE ISDN E1 Euro ISDN Configuration Worksheet Model 2977 DialFire RAS User Guide 2 Preparation DialFire PTE ISDN T1 PRI Long Haul External T1 Configuration Worksheet Use the worksheet below to collect the information that may be required to complete the configuration of your DialFire PTE a
37. our Windows NT CD ROM This assumes that your CD ROM drive is drive D Driver installation for the Microsoft Windows NT operating system 47 4 e Driver installation and configuration Model 2977 DialFire RAS User Guide The system asks you to specify a Frame Type 8 Choose 802 3 and then Continue The network bindings page appears 9 Choose Next to accept the bindings and Next again to start the network 10 Enter the name of your computer and workgroup and click Next 11 Restart your computer to activate Windows NT Networking Configuring the Adapter First Time Use this procedure to configure a Patton Electronics adapter for the first time Procedure 1 Install the driver See Installing the Driver CD or Installing the Driver Downloaded 2 Use the configuration wizard and online Help to guide you through initial configuration Changing the Adapter Configuration Use this procedure to change the configuration of a previously configured Patton Electronics adapter Procedure 1 Access the configuration utility by choosing Control Panel gt Network gt Adapters 2 Choose the adapter from the list and then Properties The adapter properties page appears 3 Select an item to reconfigure from the left hand pane of the properties page and then choose Properties 4 Change the configuration as required and then choose OK Configuring RAS Ports Use this procedure to configure Patton Electronics devices as RAS ports sometimes
38. owing worksheets are available for documenting the line provisioning for your RAS configuration e DialFire Basic BRI Configuration Worksheet see page 21 DialFire Channelized T1 Long Haul Configuration Worksheet see page 22 e DialFire Channelized T1 Short Haul Configuration Worksheet see page 22 DialFire ISDN El Configuration Worksheet see page 24 e DialFire ISDN T1 PRD Long Haul Configuration Worksheet see page 25 e DialFire ISDN T1 PRI Short Haul Configuration Worksheet see page 25 Refer to the appropriate worksheet and complete it then go to chapter 3 Installing the Model 2977 adapter on page 29 Note Ifyou haven yet installed a T1 or PRI line and need information here are some web sites to help you get started North America www bell atl com International www francetelecom com www uswest com www telecom co nz www pacbell com www bt com www Oft Com www mci com www sprint com www ameritech com www bellsouthcorp com www gte com www sbc com www bell ca 20 Completing a configuration worksheet Model 2977 DialFire RAS User Guide 2 Preparation DialFire Basic BRI Configuration Worksheet Use the form below to gather the information that may be required to complete the configuration of your Dial Fire RAS B4STU adapter within your operating system environment Note Not all operating systems support all parameters
39. ows 2000 Plug and Play installation while appropriate for most devices does not resolve conflicts result ing from these factors For most Patton adapters a configuration wizard starts automatically as part of the installation or upgrade pro cess You may need to step through configuration wizards for your installed adapters but your current configu ration parameters remain intact unless you make changes Procedure 1 Install the adapter See the appropriate hardware installation card for information Note When you install multiple PCI adapters of the same type on a Win dows system it is sometimes difficult to determine which adapter you are configuring To avoid confusion you may wish to install and con figure the adapters one at a time Introduction 41 4 Driver installation and configuration Model 2977 DialFire RAS User Guide Installing the Driver Use this procedure to install a Patton device driver on Microsoft Windows 2000 Note Ifyou installed your adapter before performing this procedure go to Completing an Installation instead Procedure 1 Ensure that Windows 2000 is running on your system 2 Install the adapter according to the hardware installation instructions 3 Apply power to the system and start Windows 2000 Choose where driver is located or select Browse CD and point to drivers 4 Ifthe driver is unsigned choose Yes to continue through each of the Digital Signature Not Found warnings This ensures t
40. procedures for installing and configuring your Model 2977 software driver Refer to the appropriate procedure and complete it then go to chapter 5 Using the Viewer on page 53 to install the PattonAssist Manager e Microsoft Windows 2000 installation see Driver installation for the Windows 2000 operating system e Microsoft Windows NT see Driver installation for the Microsoft Windows NT operating system on page 46 Driver installation for the Windows 2000 operating system This section describes installing and configuring the DialFire device driver package Supported Products Use this documentation to help you install and configure Windows 2000 device drivers for the following Pat ton RAS products e DialFire RAS PT1 amp PT2 amp PE1 amp PE2 e DialFire RAS B4ST U adapters Requirements The following factors affect the process of installing or upgrading Patton device drivers e New Patton drivers may be delivered on a CD ROM or downloaded from the Patton Support Web site support patton com e Patton drivers for Microsoft Windows 2000 may be either signed or unsigned e Some Patton adapters may have an outdated driver in the Windows 2000 driver database which must be replaced when you install the adapter A Patton device driver often supports multiple types of adapters It is possible for driver version conflicts to occur depending on the specific combination of adapters and drivers in your system Wind
41. rative Tools gt Remote Access Admin Driver installation for the Microsoft Windows NT operating system 49 4 e Driver installation and configuration Model 2977 DialFire RAS User Guide 2 Choose Users gt Permission from the menu 3 Configure permission Use Microsoft Windows NT online help for information Configuring Dial up Networking Connections Use this procedure to configure Dial up Networking connections for a Patton Electronics adapter Procedure 1 To access the Dial up Networking utility double click My Computer and then Dial up Networking 2 Choose New 3 Fill out configuration fields Here are a few tips If you will use more than one telephone number to make the connection do the following a Fill in the telephone number b Choose the Alternate button c Add numbers d Choose OK when you are done In the Dial up using field specify the device that will be used for the connection If you want to configure a Multilink connection do the following 1 Choose Multiple Lines in the Dial up using field This entry will appear only if you have configured the connection in RAS for Multilink 2 Choose Configure 3 Check any channels that are to be part of the multilink connection When providing telephone numbers remember the following a You may have to include the number 9 or some other digit to get an outside line if your site uses a PBX or Centrex service b For ISDN con nections do no
42. rting the system Changing Phone and Modem Options Use this procedure once you have installed and configured the driver and now want to change the configura tion Phone and modem options that can be set with this procedure include e Maximum Port Speed e Speaker Volume e Dial Control e Wait for tone before dialing e Extra Initialization Commands Procedure 1 From the Start menu choose Settings gt Control Panel gt Phone and Modem Options gt Modems 2 Choose a Patton modem device to configure Driver installation for the Windows 2000 operating system 45 4 e Driver installation and configuration Model 2977 DialFire RAS User Guide 3 Choose Properties 4 Configure the options as necessary Refer to Windows Help for more information Uninstalling the Driver Use this procedure to uninstall the Microsoft Windows 2000 device driver Procedure 1 From the Start menu choose Settings gt Control Panel gt Add Remove Hardware gt Next 2 Choose Uninstall Unplug a device gt Next 3 Choose Uninstall a device gt Next 4 Choose the device you wish to uninstall then choose Next gt Yes gt Next gt Finish Note To prevent the driver from being automatically reinstalled when you restart Windows shut down Windows turn off the computer and remove the adapter If you wish to disable the driver without physi cally removing the adapter choose Unplug a device in Step 3 Using the Windows Troubleshooter Use t
43. stalling and configuring the DialFire device driver package 1 First run the program padrcln cmd to remove the existing INF files for the adapter This ensures that the new driver files will be installed instead of the old driver files padrdn emd is part of the driver software pack age and can be found in the same directory as the new driver files Next navigate to the Device Manager and locate the device whose device driver is to be updated Open the Start menu Right click My Computer Select Manage In the left hand side of the Computer Management window select Device Manager Locate the adapter to update In the right hand side of the window expand the Network adapters category Right click on the device to update Choose Properties Driver installation for the Windows 2000 operating system 43 4 e Driver installation and configuration Model 2977 DialFire RAS User Guide 4 5 6 7 Begin the upgrade process Click the Driver tab Click the Update Driver button Click Next gt Verify that the default option is selected Search for a suitable driver for my device recommended Click Next gt Deselect all options Select the option Specify a location Click Next gt Enter the path to the new driver files and click OK Click Next gt Windows will display a dialog indicating that the software has not passed Windows Logo testing Choose Continue
44. t for analog modem fax connections only The market for secondary 7 8 this is narrow Analysis will be needed to evaluate This driver maybe crit ical for the cPCI RAS adapters SCO UnixWare 2 x SCO has been acquired merged with Caldera of Linux fame While it secondary 7 x appears that they are continuing the software of SCO the market focus is OpenServer On Windows and Linux platforms We will continue to support these while 5 analysis of the market and end user continues Novell NetWare 4 2 Novell drivers will be supported on an as is basis and will be available as is NetWare 5 0 There will be no further on going development or testing of Novell drivers NetWare 5 1 a Legacy drivers available No installation or technical support is available Supported Operating Systems Chapter 2 Preparation Chapter contents Sama HHT T ona 20 DialEire Basic BRI Configuration Workshee seesia 2 DialFire PTE Configuration Worksheet Channelized T1 Long Haul External TI 22 DialFire Channelized T1 Short Haul Configuration Worksheet ee 23 DialFire PTE ISDN El Euro ISDN Configuration Worksheet cierren ienee keee eee eeen ee e 24 DialFire PTE ISDN TI PRI Long Haul External T1 Configuration Worksheet ie 25 DialFire ISDN T1 PRI Short Haul Configuration Worksheets essen 27 19 2 Preparation Model 2977 DialFire RAS User Guide Completing a configuration worksheet The foll
45. t use spaces dashes or commas in the telephone number c If this is a long distance call be sure the telephone number includes the number 1 and an area code When selecting ISDN Devices select the line type ordered from your service provider 4 Choose OK gt Close Configuring Modems on COM Ports Use this procedure to configure a Patton Electronics modem as a Microsoft Windows NT COM port Procedure 1 Choose Control Panel gt Modems gt Add 2 Check Don t detect my modem will select it from a list and then choose Next 3 Choose the Patton Electronics modem and then Next 4 Choose COM ports on which to install the modem and then Next gt Finish Uninstalling the Driver Use this procedure to uninstall a Microsoft Windows NT driver Procedure 1 Open the Windows NT Control Panel 2 Choose Network gt Adapters 3 Highlight the adapter and choose Remove 50 Driver installation for the Microsoft Windows NT operating system Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration 4 Ifyou have installed external modems on an AccelePort Xp adapter or if you have configured internal modems on AccelePort or DialFire adapters remove them from the Windows NT Modem list by doing the following From the Control Panel choose Modems Choose the modem to remove then choose Remove 5 Restart Windows NT to complete the removal process Changing Serial Port Names Use this procedure to
46. ter or system This person should have experience configuring network devices and be familiar with networking concepts This guide is also intended for the following users e Operators e Installers e Maintenance technicians Structure This guide contains the following chapters and appendices e Chapter 1 describes the DialFire RAS e Chapter 2 contains the worksheets that will help you prepare for DialFire RAS installation e Chapter 3 describes installing the RAS hardware e Chapter 4 describes installing and configuring the device driver package e Chapter 5 describes using the PattonAssist Manager e Chapter 6 details how to power up and deactivate the RAS e Chapter 7 contains troubleshooting and maintenance information e Chapter 8 contains information on contacting Patton technical support for assistance For best results read the contents of this guide before you install the DialFire RAS About this user guide Model 2977 DialFire RAS User Guide Precautions Notes and cautions which have the following meanings are used throughout this guide to help you become aware of potential RAS problems Note Calls attention to important information The shock hazard symbol and WARNING heading indicate a potential electric A shock hazard Strictly follow the warning instructions to avoid injury caused WARNING hy electric shock The alert symbol and WARNING heading indicate a potential safety hazard A Strictly follow the warning
47. ters cover 32 Model 2977 B4 U adapter installation Model 2977 DialFire RAS User Guide 3 Installing the Model 2977 adapter Line 4 Line 1 sa a Figure 4 DialFire BRI connectors 9 Connect the telephone line s to the adapter see figure 4 for connector locations Adapter installation is complete Refer to Chapter 4 Driver installation and configuration Model 2977 B4 U adapter installation 33 3 Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide Model 2977 PEI PE2 adapter installation The DialFire RAS PTE Series adapters provide one or two 30B D PRI interfaces in a package that fits in a sin gle PCI slot in your server Because it uses DSP digital signal processor technology the DialFire RAS adapter supports digital or analog connections on PRI circuits The adapter supports up to 30 channels on each line The position of the PRI connectors is shown in figure 5 Note Line 1 and Line 2 connectors are present on RAS PE1 and RAS PE2 adapters but only Line 1 is active on RAS DE adapters A RAS PE1 adapter may be field upgraded to RAS PE2 by the addition of a daughter card Line 2 Green LED Yellow LED Line 1 L Figure 5 PE amp PE2 Connector Locations Do the following 1 Unplug power from the computer 2 Remove the computers cover To guard against damage to the DialFire RAS adapter due to A electrostatic dis charge ESD do not remove the adapter from its CAU
48. the Desktop right click on My Computer Select Manage In the left hand side of the Computer Management window select Device Manager Locate the adapter to update In the right hand side of the window expand the Network adapters category Right click on the device to update 42 Driver installation for the Windows 2000 operating system Model 2977 DialFire RAS User Guide 4 e Driver installation and configuration 4 5 6 7 Choose Properties Begin the upgrade process Click the Driver tab Click the Update Driver button Click Next gt Verify that the default option is selected Search for a suitable driver for my device recommended Click Next gt Deselect all options Select the option Specify a location Click Next gt Enter the path to the new driver files and click OK Click Next gt Windows may display a Digital Signature Not Found message explaining that the driver is not signed Click Yes to continue the installation One may see several of these warnings simply click Yes for each message to pro ceed with the upgrade Windows will now install the new device driver for the adapter and its modems Follow any other instructions to complete the installation Click Finish to dismiss the Upgrade Device Driver Wizard Repeat steps 2 through 6 for each device to be upgraded Driver installation for the Windows XP operating system This section describes in
49. ve help To use PattonAssist Viewer see section Starting Patton View Starting Patton View To start PattonAssist Viewer do the following 1 From the Start menu choose Run 2 Enter the program name Pattonview 3 Patton Viewer will start For detailed information on Patton View tools choose Help 54 About Patton View Chapter 6 Operation and shutdown Chapter contents Activating the Model cca anto IR OR In 56 De activating the Model 21 noo siae Ee 56 55 6 Operation and shutdown Model 2977 DialFire RAS User Guide Activating the Model 2977 The Model 2977 RAS activates automatically when power is applied to computer in which the RAS is installed De activating the Model 2977 To de activate a Model 2977 RAS the computer in which the RAS is installed must be powered off Follow the appropriated directions for shutting down the computer 56 Activating the Model 2977
50. vice in some situations Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the ground connections of the power utility telephone lines and internal metallic water pipe system are connected together This protection may be particularly important in rural areas Usershouldnotattempttoestablishormodifygroundconnectionsthem A selves instead they should contactthe appropriate electric inspection CAUTION authority or electrician FCC Information The Model 2977 has been tested with the specifications in Part 68 of the FCC rules Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of the Model 2977 If this happens the telephone company should give you advance notice to prevent the interruption of your service The telephone company may decide to temporarily discontinue your service if they believe your Model 2977 may cause harm to the telephone network Whenever possible they will contact 7 Compliance Information Model 2977 DialFire RAS User Guide you in advance If you elect to do so you have the right to file a complaint with the FCC If you have any trou ble oper
51. y be used Adapter installation is complete Refer to Chapter 4 Driver installation and configuration Model 2977 daughter board installation You can activate the second port on your DialFire PT1 or PE1 adapter by adding a daughter card This section provides instructions for installing the daughter card on PCI and CompactPCI cPCI adapters Parts List e DialFire PTE series daughter card e Spacers quantity 4 e Screws quantity 8 e Wrist strap for static protection Installation 1 If your DialFire adapter is currently installed in your system follow the normal procedure to prepare your system for hardware removal or exchange 2 Put on the wrist strap included with the adapter and attach it to the system chassis For ESD protection do not touch the DialFire adapter or the A daughter card until you have grounded yourself to the system CAUTION chassis 3 Remove the DialFire adapter from the system if installed 36 Model 2977 daughter board installation Model 2977 DialFire RAS User Guide 3 Installing the Model 2977 adapter 4 Remove the daughter card from its ESD protective packaging Using the screws provided attach the four spacers to the DialFire adapter on the side with the connector as shown in figure 7 below and figure 8 on page 38 Be sure to install the spacers on the plated through holes 6 Plug the daughter card onto the DialFire adapter see figure 7 and figure 8 The spacers should l

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