Panasonic KX-TG6521E IP Phone User Manual
Contents
1. Helpline Tel No U K 0844 844 3898 R O I 01289 8333 41 a e d Useful Information TG6511 6521E e book Page 42 Monday January 11 2010 8 48 AM Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Check Phone Line The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 11 Error e Recording was too short Try again Failed Phonebook copy failed page 21 Confirm the other handset the receiver is in standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset the receiver and try again Memory Full The phonebook memory is full Erase unnecessary entries page 20 Message memory is full Erase unnecessary messages page 33 34 1 The call barred list memory is full Erase unnecessary entries page 28 Base no power or No link Reconnect AC adaptor The handset has lost communication with the base unit Move closer to the base unit and try again Unplug the base units AC adaptor to reset the unit Reconnect the adaptor and try again e The handset s registration may have been cancelled Re register the handset page 28 Use rechargeable battery e A wrong type of batter2. Useful features during a call Hold This feature allows you to put an outside call on hold 1 Press during an outside call 2 v a Hola gt GI 3 To release hold press N Another handset user can take the call by pressing Note e Ifa call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator flashes rapidly After 1 additional minute on hold the call is disconnected e If another phone is connected to the same line page 12 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press during conversation flashes 2 Toreturn to the conversation press again Recall flash ECO R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note e To change the recall flash time see page 25 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone Ifyou subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed af
3. The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 35 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 gt 2 1 1 2 v a Select the desired setting gt IS 0 For voice mail service subscribers To receive voice mail and use answering system properly please note the following To use the voice mail service page 38 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 32 To use this units answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this 36 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG6511 6521E e book Page 37 Monday January 11 2010 8 48 AM Answering System Sp Ka Set this units Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is
4. 2 v 4 Select the handset you want to cancel gt GI 3 v a Yes gt GI e A confirmation tone sounds The handset does not beep when cancelling its own registration 4 Ad Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important Before registering the repeater to this base unit you must turn the repeater mode on Do not use more than one repeater at a time Setting the repeater mode 1 gt 1 3 8 2 v 4 Select the desired setting gt m gt o Note e After turning the repeater mode on or off is displayed on the handset momentarily This is normal and the handset can be used once Y is displayed Helpline Tel No U K 0844 844 3898 R O I 01289 8333 29 V S TG6511 6521E e book Page 30 Monday January 11 2010 8 48 AM Caller ID Service E Using Caller ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call
5. 16 One touch eco mode 16 Making Answering Calls Remote operation 35 Answering system settings 36 Voice Mail Service Voice mail service 38 Intercom Locator InterCOM 4 ck wanes alee AA ae 39 Handset locator 39 Transferring calls conference calls 39 Useful Information Character entry 40 Error messages 42 Troubleshooting 43 Wall mounting 48 Conditions of guarantee 49 Index Index coi sachet es ate han tes Set a OY 50 Making calls 17 Answering calls 17 Useful features during acall 18 Key locks u u sg centered 19 Phonebook Handset phonebook 20 Copying phonebook entries 21 Programming Programmable settings 22 Special programming 27 Registering a unit 28 Caller ID Service Using Caller ID service 30 Callerlist 00 30 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 33 Listening to messages using the base Units sy hus Su k aaa qapya qh sala 33 Listening to messages using the handset cisa sidia Meanie eo 34 2 s gt ig TG6511 6521E e book Page 3 Monday January 11 2010 8 48 AM Introduction Mode
6. Problem Cause solution Liquid or other form of moisture Disconnect the AC adaptor and telephone line has entered the handset base cord from the base unit Remove the batteries unit from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process Wall mounting Note e Make sure that the wall is strong enough to support the weight of the unit E Base unit E Charger Screws Not supplied 48 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 a e s gt ig TG6511 6521E e book Page 49 Monday January 11 2010 8 48 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers If within the applicable guarantee period the product proves to be defective by reason of faulty design workmanship or materials we undertake subject to the following conditions to have the defective product or any part or parts there of repaired or replaced free of charge 1 The product shall have been purchased and used solely within either the U K or R O I
7. page 44 cannot remember the PIN e Change the PIN using the following method 1 gt 1 3 2 2 7 0 0 0 3 Enter the new 4 digit base unit PIN gt Gs gt 0 1 KX TG6521 KX TG6522 KX T G6523 KX TG6524 Battery recharge Problem Cause solution The handset beeps and or J flashes e Battery charge is low Fully charge the batteries page 11 fully charged the batteries but J still flashes or the operating time seems to be shorter e Clean the battery ends and the charge contacts with a dry cloth and charge again It is time to replace the batteries page 11 The handset display is blank The handset is not turned on Turn the power on page 15 Making answering calls intercom Problem Cause solution Y is displayed The handset is too far from the base unit Move closer The base units AC adaptor is not properly connected Reconnect AC adaptor to the base unit The handset is not registered to the base unit Register it page 28 e Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 16 44 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG6511 6521E e book Page 45 Monday January 11 2010 8 48 AM d Useful Information Problem Cause solution Noise is heard sound cuts in
8. 1 0 900 msec 18 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec 200 msec 160 msec 6 110 msec 7 lt 100 msec gt 8 90 msec 9 80 msec Privacy Mode 4 9 4 1 on 0 lt of gt e _ Base Unit PIN 1 3 2 lt oooo gt e 28 Repeater Mode 1 3 8 1 on 0 lt of gt 3 29 Register H set 1 3 0 _ _ 28 H set handset Cancel JBI _ _ 29 Register Display 1 1 0 lt Eng1ish gt 16 Change language For the answering system KX TG6521 KX TG6522 KX TG6523 KX TG6524 Feature Code Setting System Page Play New Msg 3 2 3 _ _ 34 Msg message Play All Msg 3 2 4 _ _ 34 Erase All Msg 3 2 5 _ e 35 Start REC 3 0 2 e 33 Record greeting Play Greeting 3 0 3 _ _ 33 Default 3 0 4 _ e 33 Reset to pre recorded greeting Number of 2 1 1 lt 4 Rings gt e 36 Rings Recording Time 3 0 5 lt 3 Minutes gt e 37 Remote Code 3 0 6 _ e 35 Call Screening 3 1 0 lt on gt _ 32 Answer On 3 2 7 _ e 32 Answer Off 3 2 8 _ e 32 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 25 9 6 TG6511 6521E e book Page 26 Monday January 11 2010 8 48 AM Programming d 1 If System column is checked you do not need to program the same item u
9. 1 a gt 2 Enter the party s name 16 characters max GI You can change the character entry mode by pressing page 40 3 Enter the party s phone number 24 digits max 8 2 times To add other entries repeat from step 2 4 AO Finding and calling a phonebook entry Scrolling through all entries 1 EZ 2 v 4 Select the desired entry You can scroll through the phonebook entry by pressing and holding Y or a 3 N Searching by first character 1 EZ e Change the character entry mode if necessary gt v a Select the character entry mode GI 2 Press the dial key 0 to 9 or which contains the character you are searching for page 40 Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key If there is no entry corresponding to the character you selected the next entry is displayed 3 vY A Scroll through the phonebook if necessary 4 Editing entries 1 Find the desired entry page 20 gt 2 v a Edit gt GY 3 Edit the name if necessary 16 characters max page 40 Lg 4 Edit the phone number if necessary 24 digits max gt RIJ 2 times gt 0 Erasing entries Erasing an entry Find the desired entry page 20 2 gt Y a ves CA gt 0 Erasing all entries 1 u gt 2 v a Erase All GI 3 v a
10. 25 Recall flash 18 Redialling 17 Repeater 29 Ringer tone 24 Speakerphone 17 Time adjustment 24 Transferring calls 39 Troubleshooting 43 Voice mail 38 Volume Receiver 17 Ringer Base unit 24 Ringer Handset 18 24 Speaker 17 Wall mounting 48 Sp Ka TG6511 6521E e book Page 51 Monday January 11 2010 8 48 AM Notes 51 W is RY ki TG6511 6521E e book Page 52 Monday January 11 2010 8 48 AM IMPORTANT If your product is not working properly Reconnect AC adaptor to the base unit Check if telephone line cord is connected Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used Read troubleshooting page in the Operating Instructions v If you still have any problems please call the Panasonic DECT Helpline 0844 844 3898 U K 01289 8333 Rep of Ireland or contact us through our website www panasonic co uk C 0470 Sales Department Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic Sys
11. Yes gt OY 4 vY 4 Yes gt GI AD Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you 20 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG6511 6521E e book Page 21 Monday January 11 2010 8 48 AM d Phonebook have stored in the phonebook without 3 v a Select the handset you having to dial manually want to send the phonebook entry 1 During an outside call press EJ to gt Gs Lus z e When all entries have been 2 v 4 Phonebook GIS copied Completed is 3 v a Select the desired entry displayed 4 Press to dial the number 4 A0 Note e When storing a calling card access number and your PIN in the phonebook as one phonebook entry press IT to add pauses after the number and PIN as necessary page 17 Copying phonebook entries You can copy phonebook entries between 2 handsets 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 20 gt 2 v a copy gt GS 3 vY A Select the handset you want to send the phonebook entry to GH When an entry has been copied Completed is displayed e To continue copying another entry v a Yes GI gt Find the desired entry as 4 AO Copying
12. and in accordance with standard operating instructions and the technical and or Safety Standards required in the U K 2 On being found defective please consult with the retailer from where it was purchased for assistance 3 This guarantee shall not apply to damage caused through fire accident lightning misuse wear and tear neglect incorrect adjustment or repair to damage caused through installation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee in whole or in part immediately without further notice 5 The purchaser s sole and exclusive remedy under this guarantee against us is for the repair or replacement of the product or any defective part or parts and no other remedy including but not limited to incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser 6 This guarantee shall not apply to batteries and any other items of limited natural life 7 Our decision on all matters
13. handset name Handset 1 to Handset 6 is displayed 1 gt 1 0 4 2 Enter the desired name max 10 characters page 40 f not required go to step 3 3 ON 4 v a Select the desired setting Wg 2 times 5 0 Incoming call barring Caller ID subscribers only Available for KX TG6521 KX TG6522 KX TG6523 KX TG6524 This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the call barred list the unit sends out a busy tone to the caller and then disconnects the call Important e When the unit receives a call from a number that is stored in the call barred list the call is logged in the caller list page 30 with g after the call is disconnected Helpline Tel No U K 0844 844 3898 R O I 01289 8333 27 s Sp Ka TG6511 6521E e book Page 28 Monday January 11 2010 8 48 AM Programming Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly Important You must store the phone number with an area code in the call barred list E From the caller list 1 lt 9 2 v 4 Select the entry to be barred 3 v a Cal
14. unauthorised parties from listening to your messages remotely Important In order to operate the answering system remotely you must first set a remote access code 1 3 0 6 2 Toturn on remote operation enter the desired 3 digit remote access code 3 GI gt O 2 After the greeting message starts enter your remote access code The unit announces the number of new messages 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 35 4 When finished hang up Note You can also leave a message just as any outside caller can After the greeting message starts press to skip the greeting message and record your message after the beep Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation Deactivating remote operation 1 Repeat message Press in step 2 on Remote access during playback code page 35 2 Skip message The entered remote access code is during playbac
15. _ 32 Time Settings Set Date Time _ 16 Alarm _ 27 Time Adjustment Intercom _ _ 39 22 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 lt Z Pa NS TG6511 6521E e book Page 23 Monday January 11 2010 8 48 AM Programming Main menu Sub menu 1 Sub menu 2 Page Ringer Setup 2 Ringer Volume Handset Base Unit KX TG6521 Ringtone KX TG6522 KX TG6523 KX TG6524 Initial Setup Ringer Setup Ringer Volume Ringtone Time Settings Set Date Time 16 Alarm 27 Time Adjustment Handset Name _ 27 Caller Barred _ 27 Eco Setup Transmission 16 Power Display Setup LCD amp Key Backlight Contrast Keytones x Auto Talk _ 17 Line Setup Recall Flash 18 Privacy Mode Base Unit PIN 28 Repeater Mode _ 29 Register Register H set 28 Language Display 16 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 For KX TG6511 KX TG6512 KX TG6513 This menu is displayed before Intercom menu Since you can set only the handset ringer volume sub menu 2 is not displayed 3 KX TG6521 KX TG6522 KX T G6523 KX TG6524 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 23 Sp Ka TG6511 6521E e book Page 24 Monday January 11 2010 8 48 AM Programming Programming using the direct comma
16. all entries 1 m gt 2 v a copy All gt GI Helpline Tel No U K 0844 844 3898 R O I 01289 8333 21 9 6 d TG6511 6521E e book Page 22 Monday January 11 2010 8 48 AM Programming Programmable settings You can customise the unit by programming the following features using the handset To access the features there are 2 methods scrolling through the display menus page 22 using the direct commands page 24 e Direct command is the main method used in these operating instructions Programming by scrolling through the display menus 1 2 Press v or a to select the desired main menu GI 3 Press Y or a to select the desired item in sub menu 1 GI In some cases you may need to select from sub menu 2 GI 4 Press v or a to select the desired setting gt GQ e This step may vary depending on the feature being programmed To exit the operation press Ww s Note See page 24 for the default settings a Main menu Sub menu 1 Sub menu 2 Page pr Y Caller List _ 30 Y if Answer System Play New Msg _ 34 Play A11 Msg _ 34 A EEA Erase All Msg 35 KX TG6523 Greeting Start REC 33 KX TG6524 Play Greeting 33 Default 33 Settings Number of Rings 36 Recording Time 37 Remote Code 35 Call Screening 32 Answer On _ 32 Answer Off
17. cord Your old telephone line cord may have a different wiring configuration The base units AC adaptor or telephone line cord is not connected Check the connections e Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company Programmahble settings Problem Causelsolution The display is in a language cannot read e Change the display language page 16 While programming the display returns to standby mode e A call matching an entry in the call barred list is being received 1 Wait and try again later Helpline Tel No U K 0844 844 3898 R O I 01289 8333 43 U TG6511 6521E e book Page 44 Monday January 11 2010 8 48 AM Useful Information Problem Cause solution cannot activate the eco mode You cannot set eco mode when you set the repeater mode On If required set the repeater mode to off page 29 I cannot register a handset to a base unit e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 29 You entered the wrong PIN If you forget your PIN see I cannot remember the PIN
18. gt lt TG6511 6521E e book Page 1 Monday January 11 2010 8 48 AM Panasonic S ih Operating Instructions Digital Cordless Phone Model No KX 1 G6511E KX 1TG6512E KX TG6513E Digital Cordless Answering System Model No KX 1 G6521E KX TG6522E KX TG6523E KX TG6524E S Model shown is KX TG6511 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Please access our online customer survey http panasonic net pccitel q Sp Ka TG6511 6521E e book Page 2 Monday January 11 2010 8 48 AM Table of Contents Introduction Model composition 3 Accessory information 3 General information 6 Important Information For your safety 7 Important safety instructions 8 For best performance 8 Other information 9 Specifications _ 9 Getting Started Setting up 0 4 11 Note when setting up 12 Controls u aa eae re cae 13 DISPLAY 2s y z het ar Pen ua aes ied 14 Turning the power on off 15 Initial settings
19. necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 gt 3 0 5 2 v A Select the desired setting gt MI 70 Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 37 Note When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 33 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 37 TG6511 6521E e book Page 38 Monday January 11 2010 8 48 AM Voice Mail Service pg Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service prov
20. service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 gt B 2 Dial the phone number Note A 3 second pause is inserted each time fB is pressed Repeat as needed to create longer pauses a ER Answering calls When a call is being received the ringer indicator flashes rapidly 1 Lift the handset and press N or s when the unit rings You can also answer the call by pressing any dial key from 0 to 9 or Any key answer feature 2 When you finish talking press 0 or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press N To turn this feature on see page 24 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 17 S TG6511 6521E e book Page 18 Monday January 11 2010 8 48 AM Making Answering Calls Adjusting the handset ringer volume Press a or Y repeatedly to select the desired volume while the handset is ringing for an incoming call Note You can also program the handset ringer volume beforehand page 24 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing ag s
21. uk Direct Sales at Panasonic U K e Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays Or go on line through our Internet Accessory ordering application at Www pas europe com e Most major credit and debit cards accepted e All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd It couldn t be simpler e Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details Helpline Tel No U K 0844 844 3898 R O I 01289 8333 5 s is lt Zs TG6511 6521E e book Page 6 Monday January 11 2010 8 48 AM Introduction General information This equipment is designed for use on the U K and Republic of Ireland analogue telephone network In the event of problems you should contact your equipment supplier in the first instance Declaration of Conformity Panasonic System Networks Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http Awww doc pana
22. 2 3 4 5 6 7 8 9 Greek character table ABI O 1 Ques Ge Gord Gore Gu G G Od C 0 amp JABFIAEZ IHOI KAM INZ O NPZITY Xu Q 2 3 4 5 6 7 8 9 1 40 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 NY a TG6511 6521E e book Page 41 Monday January 11 2010 8 48 AM Extended 1 character table AAA Useful Information 0 amp JAAAJDEE GGH J KLIMNNIPQRITUUIWWX JAAAJEE Efi 5 OoO S sB UUUlYyz 1J AA BEF Siti 0 7 v8 9 C 2 4 26 aaaldee l g hljkIi5 mnAlpqrs tut lwwx aaal liiii o l B7 udilyyz azwbl f 3 itii 666 v8 9 e 2 4 o 6 e The following are used for both uppercase and lowercase W Extended 2 character table SSS 0 2 Les Qed G Gor Gore Gm Gr Grew ODC 0 amp AAAJDDE JGHI JKLIMNNIPQRITTU WXY ABC E 4 JELCLINOO RRS UUU YYZ A C 2 F 3 5 O66 SS87 ive 222 aaal ddejlghifljjklt mnNi pqr t tu wxy Abc E 4 LL5 o l Ri is z CC2 Ff 3 SS7 uvs eee e The following are used for both uppercase and lowercase ACCELLENRSStyzzzZ Cyrillic character table ABB 8 8 8 O HOP amp ABBIQDEX YUKIMHO PCT X LI ul il b O e li r 3 n n y u bbi jA Y a fT B 3 4 5 6 7 8 9
23. AP Generic Access Profile E Frequency range 1 88 GHz to 1 90 GHz E RF transmission power Approx 10 mW average power per channel E Power source 220 240 V AC 50 60 Hz E Power consumption Base unit 1 Standby Approx 0 45 W Maximum Approx 3 8 W Base unit 2 Standby Approx 0 5 W Maximum Approx 3 8 W Charger Standby Approx 0 2 W Maximum Approx 3 0 W Helpline Tel No U K 0844 844 3898 R O I 01289 8333 9 WW ia Zs TG6511 6521E e book Page 10 Monday January 11 2010 8 48 AM Important Information E Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG6511 KX TG6512 KX TG6513 2 KX TG6521 KX TG6522 KX TG6523 KX TG6524 Note Design and specifications are subject to change without notice e The illustrations in these instructions may vary slightly from the actual product 10 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 lt gt ibs TG6511 6521E e book Page 11 Monday January 11 2010 8 48 AM P Getting Started Setting up Connections Use only the supplied Panasonic AC adaptor PQLV219E E Base unit 220 240 V AC t 50 60 Hz DSL ADSL filter lt s To telephone line Correct lt Wrong DSL ADSL filter not supplied is required if you have DSL ADSL service E Charger 220 240 V AC 50 60 Hz Battery installation e U
24. SE ONLY Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries e Confirm correct polarities e When the language selection is displayed see page 16 Battery charge Charge for about 7 hours e When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Confirm Charging is displayed Charge indicator Helpline Tel No U K 0844 844 3898 R O I 01289 8333 11 _ TG6511 6521E e book Page 12 Monday January 11 2010 8 48 AM Getting Started SE Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more information about connection possibilities Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable ba
25. X TG6523 Rechargeable 2 4 6 8 batteries 1 HHR 55AAAB or N4DHYYY00005 Handset cover 2 1 2 3 4 Charger 1 2 3 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset 3 PNLC10102ZB Black PNLC1010ZM Metallic grey g p n pa Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Model number P03P or HHR 4NGE Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset KX A272 Accessory item Rechargeable batteries DECT repeater 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system You can expand your phone system by registering optional handsets 6 max to a single base unit Optional handsets may be a different colour from that of the supplied handsets Handset optional KX TGA651E 4 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 a WW Zs lt U TG6511 6521E e book Page 5 Monday January 11 2010 8 48 AM Introduction Sales and support information Customer Care Centre For customers within the U K 0844 844 3898 For customers within the Republic of Ireland 01289 8333 Visit our website for product information www panasonic co uk E mail customer care panasonic co
26. You are using the handset or base unit in an and out area with high electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details e Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again Sound quality seems to be You have registered a handset that is not getting worse recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not ring e The ringer volume is turned off Adjust ringer volume page 24 The base unit does not ring The ringer volume is turned off Adjust ringer volume page 24 cannot make a call The handset is too far from the base unit Move closer and try again e Another unit is in use Wait and try again later e Answering system is being used Wait and try again later e The key lock feature is turned on Turn it off page 19 1 KX TG6521 KX TG6522 KX T G6523 KX TG6524 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 45 TG6511 6521E e book Page 46 Monday January 11 2010 8 48 AM d Useful Information Caller ID Problem Cause s
27. batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved i Specifications E Standard DECT Digital Enhanced Cordless Telecommunications G
28. e the emperature is less than 0 C or greater han 40 C Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc 8 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 co TG6511 6521E e book Page 9 Monday January 11 2010 8 48 AM Important Information Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Ka rrrs r r Other information Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information for Users on Collection and Disposal of Old Equipment and used Batteries mas ed These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used
29. et to Low page 16 H The LCD and key backlight is off page 24 Charge contacts m When displayed next Speaker to the battery icon gt Erase Answering system is E Stop on 2 page 32 a Y Volume up down When displayed with 1 lt lt gt gt 1 Repeat Skip a number New O gt Play messages have been Message indicator recorded page 34 Locator Answering system m Answer on answers Calls with a Answer on indicator greeting message and caller messages are not recorded 2 Caller s a i recording time page Display 37 E Battery level Handset display items e Alarm is on page 27 Item Meaning lt Privacy mode is on page 25 Y Within base unit range x Ringer volume is off Y Out of base unit range page 26 a Paging intercom mode x Blocked call 2 n Speakerphone is on page 27 30 page 17 8 New voice mail message received 3 page 38 14 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 _ WW U TG6511 6521E e book Page 15 Monday January 11 2010 8 48 AM i Getting Started Item Meaning Icon Action Line Someone is using a line Selects a character entry in use mode IN USE Answering system is oO Stops recording or being used by another playback 1 handsot or the base Stores phone numbers unit page 28 31 1 Ca
30. fter installing the batteries for the first time perform step 2 1 1 0 v a Select your desired language gt I gt KO N Date and time 1 1 0 1 2 Enter the current date month and year gt yg Example 15 July 2010 1 5 0 7 1 0 3 Enter the current hour and minute Example 9 30 0 9 3 0 You can select 24 hour or 12 hour clock format AM or PM by pressing Zz 4 o gt O Note To correct a digit press lt or gt to move the cursor to the digit then make the correction e The date and time may be incorrect after a power failure In this case set the date and time again One touch eco mode The ECO R button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and is shown on the handset display instead of Y When the one touch eco mode is off Normal is temporarily displayed and goes off from the handset display Note e When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced e Activating one touch eco mode reduces the range of the ba
31. g Started T ECO R ECO Eco mode shortcut key Controls R Recall Flash Microphone Handset Charge contacts E Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key a Y or Scroll through various lists and items a Volume a or Y Adjust the receiver or speaker volume while talking lt Caller list View the caller list G8 Redial View the redial list Base unit E KX TG6511 KX TG6512 KX TG6513 Charge indicator Ringer indicator Secure grip Secure grip offers support when you cradle the handset between your shoulder and ear Speaker Charge contacts SS Talk Locator lt Speakerphone Dial keypad Receiver Display gt Off Power Helpline Tel No U K 0844 844 3898 R O I 01289 8333 13 a Bik TG6511 6521E e book Page 14 Monday January 11 2010 8 48 AM Getting Started E KX TG6521 KX TG6522 Item Meaning KX TG6523 KX TG6524 The line is in use e When flashing slowly The call is put on hold e When flashing rapidly An incoming call is now being received gt Missed call page 30 ECO The base unit transmission power is s
32. g to messages pone ing the base unit 1 3 0 2 e109 2 Ya ves gt GI When new messages have been recorded on the base unit flashes Press gt If new messages have been recorded the base unit plays back new Recording your greeting 3 After a beep sounds hold the handset about 20 cm away and speak clearly into the microphone 2 minutes and 30 seconds max i messages 4 Press IL to stop recording f there are no new messages the 5 0 base unit plays back all messages Note Using a pre recorded greeting e When the answer on indicator on the message base unit flashes rapidly the message The unit provides 2 pre recorded memory is full Memory capacity greeting messages including your greeting message page 32 Ifyou erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers Operating the answering to leave a message system during playback If the message recording time page 37 is set to Greeting Only Key Operation callers messages are not recorded a or Y Adjust the speaker and the unit plays a different pre volume recorded greeting message asking 7 callers to call again lt lt Repeat message gt gt Skip message Resetting to a pre recorded greeting m Stop playback message gt lt Erase currently playing If you want to use a pre recorded
33. gned to it The characters that can be entered depend on the character entry mode page 40 Press lt or to move the cursor left or right Press dial keys to enter characters and numbers Press to erase the character or number highlighted by the cursor Press and hold to erase all characters or numbers Press Aa to switch between uppercase and lowercase To enter another character located on the same dial key press gt to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek ABT Extended 1 AAA Extended 2 SSS and Cyrillic ABB When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the unit displays the character entry screen gt v a Select a character entry mode gt I Note _ in the following tables represents a single space Alphabet character table ABC OD Gd Gres G Gor Gur Crd Gre G OC aD jae amp ABC DEFI IGHI JKL IMN O PQRITUV WXY 2 3 4 5 6 s7 8 Z 9 Mjabe def jghi ikl mnolpqrs tuv wxy 2 3 4 5 6 7 8 z 9 Numeric entry table 0 9 02 Q 9 C Gos Ger x Gmc G Gr Ordr 0
34. he message memory is full Erase unnecessary messages page 33 The recording time is set to Greeting Only Change the setting page 37 f your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 33 If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 36 My own greeting message Record your own greeting message again cannot be properly heard page 33 cannot operate the answering Someone is using the unit Wait for the other system user to finish e A caller is leaving a message Wait for the caller to finish The handset is too far from the base unit Move closer cannot operate the answering The remote access code is not set Set the system remotely remote access code page 35 You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 35 Press each key firmly The answering system is turned off Turn it on page 36 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 47 NY a TG6511 6521E e book Page 48 Monday January 11 2010 8 48 AM Useful Information Liquid damage
35. he most recent call or press a to search from the oldest call If is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press lt 3 Tocallback press To exit press AQ Note If the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset If the call matches an entry in the call barred list the number is logged with xe page 27 KX TG6521 KX TG6522 KX TG6523 KX TG6524 30 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 WB Ea TG6511 6521E e book Page 31 Monday January 11 2010 8 48 AM Caller ID Service Editing a caller s phone number before calling back 1 lt 29 2 v 4 Select the desired entry If gt is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press lt 3 Edit the number e Press dial key 0 to 9 to add to delete 4 Ns Erasing selected caller information 1 lt 9 2 v 4 Select the desired entry 3 v a Yes OY 0 Erasing all caller information 1 lt 9 2 v a Yes OY gt 0 Storing caller information to the phonebook 1 lt 9 2 v 4 Select the desired entry gt 3 v a Phoneb
36. ider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important If f still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 32 For details see page 36 KX TG6521 KX TG6522 KX TG6523 KX TG6524 d 38 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 e P b y Al TG6511 6521E e book Page 39 Monday January 11 2010 8 48 AM Intercom Locator Intercom Intercom calls can be made between handsets Note If you receive an outside call while talking on the intercom you hear 2 tones To answer the call press O then press SX e When paging the handset the paged handset beeps for 1 minute Making an intercom call 1 _ 2 v A Select the desired unit gt OK To stop paging press AQ 3 When you finish talking press AO Answering an i
37. in later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded IZ aRaNs a a Turning the answering system onloff The answering system is preset to on Base unit Press EJ to turn on off the answering system When the answering system is turned on the answer on indicator lights up Handset 1 To turn on gt 31217 To turn off 3 2 8 2 Note When the answering system is turned on E is displayed next to the battery icon Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume press a or Y repeatedly You can answer the call by pressing N on the handset Call screening can be set for each handset The default setting is on 1 3 1 0 2 v A Select the desired setting gt G gt 0 32 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s gt ig TG6511 6521E e book Page 33 Monday January 11 2010 8 48 AM Answering System mc Gw 2 G gt gt O Greeting message Playing back the greeting When the unit answers a call a greeting message message is played to callers You can use either 1 3 0 3 your own greeting message 2 0 pre recorded greeting message m s Listenin
38. k deleted 4 Play new messages Using the answering system 5 Plava gssages remot l 6 Play greeting message y 7 Record greeting message 1 Dial your phone number from a 9 Stop recording touch tone phone Stop playback Helpline Tel No U K 0844 844 3898 R O I 01289 8333 35 4 6 d TG6511 6521E e book Page 36 Monday January 11 2010 8 48 AM Answering System Key Operation 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 20 times e A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back You can either hang up or enter your remote access code again and begin remote operation page 35 passa Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto
39. l composition Shee Model No Base unit Handset Part No Part No Quantity KX TG6511 KX TG6511 KX TG6511 KX TGA650 1 series KX TG6512 KX TG6511 KX TGA650 2 KX TG6513 KX TG6511 KX TGA650 3 KX TG6521 KX TG6521 KX TG6521 KX TGA651 1 series KX TG6522 KX TG6521 KX TGA651 2 KX TG6523 KX TG6521 KX TGA651 3 KX TG6524 KX TG6521 KX TGA651 4 e The suffix E in the following model numbers will be omitted in these instructions KX TG6511E KX TG6512E KX TG6513E KX TG6521E KX TG6522E KX TG6523E KX TG6524E Feature differences Intercom Series Answering system Between handsets KX TG6511 series z e KX TG6521 series e 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 4 Accessory information Supplied accessories Accessory item Ne Part number Quantity KX TG6511 KX TG6521 KX TG6512 KX TG6522 KX TG6513 KX TG6523 KX TG6524 AC adaptor PQLV219EW or PQLV219EZ 1 2 3 4 Telephone line cord PNJA1037Z for U K Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s oO co lt l TG6511 6521E e book Page 4 Monday January 11 2010 8 48 AM Introduction Accessory item Quantity No Part number KX TG6511 KX TG6512 KX TG6513 KX TG6524 KX TG6521 KX TG6522 K
40. ler Barred gt GI 4 v a Yes gt GQ AO E By entering phone numbers 1 gt 2 1 7 gt 2 Enterthe phone number 24 digits max GI To erase a digit press ey 3 0 Viewing editing erasing bar call numbers 1 2 1 7 2 v A Select the desired entry To exit press A 3 Toedita number Edit the phone number gt IS gt O To erase a number gt y a Yes gt GI gt AO Note e When editing press the desired dial key to add to erase Changing the base unit PIN Personal Identification Number Important If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 44 1 gt 1 3 2 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN gt GIS gt wr Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations handset settings base unit settings etc may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example is di
41. ller ID subscribers only Inserts a dialling pause 2 pee I Erases the selected item or s 3 a 5 returns to the outside call 3 Voice mail subscribers only Allows you to make an Soft key icons intercom call page 39 Establishes a conference Icon Action call page 39 Returns to the previous Erases a number character screen or outside call Puts Metalen mute Displays the menu u IH I 1 KX TG6521 KX TG6522 Accepts the curren KX TG6523 KX TG6524 selection Oe Displays a previously lm dialled phone number n Makes a call page 17 Turning the power Temporarily turns off the on off ringer for incoming calls page 18 Power on Sets 24 hour or 12 hour i clock format page 16 Press 40 for about 1 second Places a call on hold page Power off ay Press for about 2 seconds EZ Opens the phonebook Allows you to edit phone numbers page 28 31 Adds new entry page 20 28 Displays the character entry mode for phonebook search page 20 E3 Turns the key lock feature off page 19 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 15 7 P a TG6511 6521E e book Page 16 Monday January 11 2010 8 48 AM i Getting Started Initial settings Symbol meaning Example v a 0 Press v or a to select the words in quotations Display language Important e When the language selection is displayed a
42. message greeting message once you record your own greeting message you need to 1 If pressed within the first 5 seconds of erase your own greeting message a message the previous message is 1 gt 3 0 4 played Helpline Tel No U K 0844 844 3898 R O I 01289 8333 33 4 6 Sp Ka TG6511 6521E e book Page 34 Monday January 11 2010 8 48 AM Answering System Erasing all messages Press X 2 times while the unit is not in use EE Listening to messages using the handset When new messages have been recorded M1 is displayed on the handset with the total number of new messages 1 To listen to new messages gt 3 2 3 To listen to all messages 3 2 4 2 When finished press Note To switch to the receiver press x If Messages Full is shown on the display G4 and the total number of new messages are not displayed Operating the answering system gt v a Answer System gt ws Key Operation a or Y Adjust the receiver or speaker volume during playback 1 or lt Repeat message during playback 2 or gt Skip message during playback 3 Enter the Settings menu Key Operation 6 Play greeting message 7 6 Record greeting message 8 Turn answering system on Pause message 2 9 or B Stop recording St
43. nds 1 El 2 Enter the desired code 3 Select the desired setting gt Ga This step may vary depending on the feature being programmed To exit the operation press 0 Note e In the following table lt gt indicates the default settings Feature Code Setting System Page Caller List 2 1 3 _ _ 30 Set Date Time 1 0 1 _ e 16 Alarm 7 2 0 1 once 2 Daily _ 27 0 lt o gt Time 2 2 6 1 lt caller IpD gt e _ Adjustment 0 Manual Intercom 2 7 4 _ _ 39 Ringer Volume 1 6 0 1 6 Level 1 6 lt 6 gt Handset 0 Off Ringer Volume 1 1 6 Level 1 6 lt 3 gt Base unit 6 0 0 Off Ringtone gt 1 6 1 lt Ringtone 1 gt _ _ Handset Handset Name 1 0 4 _ _ 27 Caller Barred 2 1 7 _ e 27 Transmission 7 2 5 1 lt Norma1 gt e 16 Power 2 Low LCD amp Key 2 7 6 1 lt on gt 0 off _ _ Backlight Contrast 1 4 5 1 6 Level 1 6 lt 3 gt _ _ Display contrast Keytones 1 6 5 1 lt on gt 0 off Auto Talk 2 0 0 1 on 0 lt o gt 17 24 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 WB q gt TG6511 6521E e book Page 25 Monday January 11 2010 8 48 AM Programming Feature Code Setting System Page Recall Flash 1 2
44. ns SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions Ifthe reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from he power outlet The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms wher
45. ntercom call 1 Press to answer the page 2 When you finish talking press AO aam i Handset locator You can locate a misplaced handset by pressing on the base unit e All registered handsets beep for 1 minute To stop paging press it again or 0 on the handset Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press to put the call on hold 2 v 4 Select the desired unit gt GI 3 Wait for the paged party to answer If the paged party does not answer press to return to the outside call 4 To complete the transfer Press AQ The outside call is being routed to the destination unit To establish a conference call Press amp To leave the conference press 0 The other 2 parties can continue the conversation To put the outside call on hold press To resume the conference press KA Note If you want to return to the outside call after the paged party answers press E3 Answering a transferred call Press N to answer the page Helpline Tel No U K 0844 844 3898 R O I 01289 8333 39 s NY a TG6511 6521E e book Page 40 Monday January 11 2010 8 48 AM Useful Information Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assi
46. olution Caller information is not You must subscribe to a Caller ID service displayed Contact your service provider telephone company for details f your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details e Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to e Depending on your service provider display telephone company the unit may display the caller s information at the 2nd ring or later e Move closer to the base unit Time on the unit has shifted e Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 24 The name stored in the e Edit the phonebook entry name to fit in 1 line phonebook is not fully of text page 20 displayed while an outside call is being received 46 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG6511 6521E e book Page 47 Monday January 11 2010 8 48 AM Useful Information d Answering system KX TG6521 KX TG6522 KX TG6523 KX TG6524 Problem Cause solution The unit does not record new The answering system is turned off Turn it on messages page 32 T
47. ook gt OM 4 Tostore the name continue from step 2 Adding entries page 20 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 31 s V S TG6511 6521E e book Page 32 Monday January 11 2010 8 48 AM Answering System l Answering system Available for KX TG6521 KX TG6522 KX TG6523 KX TG6524 The answering system can answer and record calls for you when you are unavailable to answer the phone You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting Only as the recording time setting page 37 Important e Only 1 person can access the answering system listen to messages record a greeting message etc at a time e When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 16 Memory capacity including your greeting message The total recording capacity is about 20 minutes A maximum of 64 messages can be recorded Note If message memory becomes full Messages Fu11 is shown on the handset display The answer on indicator on the base unit flashes rapidly when the answering system is turned on When the message memory becomes full Ifyou use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call aga
48. op playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback v a Play gt 3 You can also erase as follows gt y a Yes OY Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 v a call Back gt GI Editing the number before calling back 1 Press during playback 2 v a Edit amp call gt GI 4 PI 4 ae 3 Edit the number gt N 5 Play all messages 34 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 V S TG6511 6521E e book Page 35 Monday January 11 2010 8 48 AM Answering System Erasing all messages 1 3 2 5 2 vY 4 Yes gt GI gt KO Was Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents
49. relating to complaints shall be final Any product or defective part which has been replaced shall become our property 8 The guarantee period applicable to this product shall be 12 months Please keep these operating instructions with your receipt Panasonic Business Systems U K Receipt No Date of purchase Model No Serial No Helpline Tel No U K 0844 844 3898 R O I 01289 8333 49 4 6 d TG6511 6521E e book Page 50 Monday January 11 2010 8 48 AM Index t Keytones 24 index Making calls 17 Missed calls 30 A Additional handsets 28 Mute 18 Alarm 27 Pause 17 Answering calls 17 Phonebook 20 Answering system 32 PIN 28 Call screening 32 Erasing messages 33 34 36 Greeting message 33 Greeting only 37 Listening to messages 33 34 35 Number of rings 36 Recording time 37 Remote access code 35 Remote operation 35 Turning on off 32 34 36 Auto talk 17 Battery 11 12 Caller ID service 30 Caller list 30 Caller list edit 31 Call share 18 Call waiting 18 Call Waiting Caller ID 18 Chain dial 20 Character entry 40 Conference calls 39 Control type 13 Date and time 16 Direct command 24 Display Contrast 24 Language 16 Eco mode 16 Error messages 42 Handset Deregistration 29 Locator 39 Name 27 Registration 28 Hold 18 Incoming call barring 27 Intercom 39 Key lock 19 Power failure 12 Power on off 15 Privacy mode
50. s the jack is specifically designed for wet locations 7 Never touch uninsulated telephone wires or Installation terminals unless the telephone line has To prevent the risk of fire or electrical shock been disconnected at the network interface do not expose the product to rain or any Use caution when installing or modifying type of moisture telephone lines Do not place or use this product near e The AC adaptor is used as the main automatically controlled devices such as disconnect device Ensure that the AC automatic doors and fire alarms Radio outlet is installed near the product and is waves emitted from this product may cause easily accessible such devices to malfunction resulting in an e This product is unable to make calls when accident the handset batteries need recharging or Do not allow the AC adaptor or telephone have failed line cord to be excessively pulled bent or there is a power failure placed under heavy objects the key lock feature is turned on Helpline Tel No U K 0844 844 3898 R O I 01289 8333 7 co lt l d TG6511 6521E e book Page 8 Monday January 11 2010 8 48 AM Important Information Battery We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injur
51. se unit in standby mode f you set the repeater mode to On page 29 One touch eco mode is cancelled Eco Setup is not shown in the display menu page 23 16 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 s co lt l Sp Ka TG6511 6521E e book Page 17 Monday January 11 2010 8 48 AM Making Answering Calls R Making calls 1 Lift the handset and dial the phone number To correct a digit press ey 2 Press N or K 3 When you finish talking press 2 or place the handset on the base unit or charger Using the speakerphone 1 Dial the phone number and press lt e Speak alternately with the other party 2 When you finish talking press AO Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press Adjusting the receiver or speaker volume Press A or Y repeatedly while talking Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list each 24 digits max 1 o gt 2 v A Select the desired phone number 3 Erasing a number in the redial list 1 or gt 2 v 4 Select the desired phone number gt 3 vYV Yes gt GI gt A0 Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance
52. sing another handset 2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 16 3 When the ringer volume is turned off amp is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset still rings for alarm page 27 intercom calls page 39 and paging page 39 4 KX TG6521 KX T G6522 KX T G6523 KX TG6524 5 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 6 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 7 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 9 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 10To prevent other users from joining your conversations with outside callers
53. smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre Unplug from power outlets and never touch Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 88 GHz to 1 90 GHz and the RF transmission power is 250 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location the inside of the product if its casing has Never install telephone wiring during an been broken open electrical storm I Never touch the plug with wet hands Never install telephone line jacks IQ wet Danger of electric shock exists locations unles
54. sonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer cr rnc O n O 5 s Attach your purchase receipt here I 6 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 AW Ais KS A ZI TG6511 6521E e book Page 7 Monday January 11 2010 8 48 AM Important Information o For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock e Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal
55. splayed even when the handset is near the base unit re register the handset 1 Handset 1 3 0 28 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Sp Ka TG6511 6521E e book Page 29 Monday January 11 2010 8 48 AM Programming 2 Base unit Proceed with the operation for your model E KX TG6511 KX TG6512 KX TG6513 Press and hold for about 5 seconds No registration tone E KX TG6521 KX TG6522 KX TG6523 KX TG6524 Press and hold for about 5 seconds until the registration tone sounds If all registered handsets start ringing press the same button to stop Then repeat this step The next step must be completed within 90 seconds 3 Handset Wait until Base PIN is displayed gt Enter the base unit PIN default 0000 gt GI f you forget your PIN see page 44 e When the handset has been registered successfully Y is displayed Note e While registering Base in registering is displayed on all registered handsets When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 gt 1 3 1 e All handsets registered to the base unit are displayed
56. tem Networks Co Ltd 2009 PNQX2466YB CC1209DG2010 A AW o TG6511 Ek
57. ter you hear the call waiting tone on the handset 1 Press ECO R to answer the 2nd call 2 To switch between calls press ECO R Note e Please contact your service provider telephone company for details and availability of this service in your area Call share You can join an existing outside call To join the conversation press x when the other handset is on an outside call 18 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 TG6511 6521E e book Page 19 Monday January 11 2010 8 48 AM Making Answering Calls d Note To prevent other users from joining your conversations with outside callers turn the privacy mode on page 25 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press for about 3 seconds e Ey is displayed e To turn key lock off press FJ for about 3 seconds Note e Calls to emergency numbers cannot be made until key lock is turned off Helpline Tel No U K 0844 844 3898 R O I 01289 8333 19 e V S TG6511 6521E e book Page 20 Monday January 11 2010 8 48 AM Phonebook SS SS I Handset phonebook The phonebook allows you to make calls without having to dial manually You can add 100 names and phone numbers Adding entries
58. to the oldest If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and gt is displayed This lets you know if you should view the caller list to see who called while you were away Even if only one missed call in the caller list is viewed page 30 gt disappears from the display When you receive another new call gt is displayed again Note Even when there are unviewed missed calls gt disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list ja s Caller list Important Only 1 person can access the caller list at a time e Make sure the unit s date and time setting is correct page 16 Viewing the caller list and calling back 1 lt 9 2 Press Y to search from t
59. tteries noted on page 4 8 e Wipe the battery ends witha dry cloth e Avoid touching the battery ends or the unit contacts Note for battery charge It is normal for the handset to feel warm during charging e Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level H High Medium m Low Jan Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous 18 hours max use Not in use 170 hours max standby Note It is normal for batteries not to reach full capacity at the initial charge Maximum battery performance is reached after a few complete cycles of charge discharge use Actual battery performance depends on usage and ambient environment Even after the handset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours 12 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 NY a TG6511 6521E e book Page 13 Monday January 11 2010 8 48 AM T Gettin
60. turn this feature on 26 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 _ V Ss TG6511 6521E e book Page 27 Monday January 11 2010 8 48 AM Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important Set the date and time beforehand page 16 1 E 72 2 v 4 Select the desired alarm option gt MA off Turns alarm off Go to step 6 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 4 3 Enter the desired date and month gt OS 4 Set the desired time gt GI 5 v a Select the desired alarm tone gt GI We recommend selecting a different ringer tone from the one used for outside calls 6 Os gt e When the alarm is set is displayed Note To stop the alarm press any dial key or place the handset on the base unit or charger e When the handset is in use the alarm will not sound until the handset is in standby mode Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is off If you select On without entering any
61. y such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 8 You must first subscribe to Caller ID You must subscribe to a Caller ID service Once you receive caller information after subscribing to a Caller ID service this message will not be displayed 1 KX TG6521 KX TG6522 KX T G6523 KX TG6524 42 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 d TG6511 6521E e book Page 43 Monday January 11 2010 8 48 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset General use Problem Causelsolution The handset does not turn on even after installing charged batteries e Place the handset on the base unit or charger to turn on the handset The unit does not work e Make sure the batteries are installed correctly page 11 e Fully charge the batteries page 11 e Check the connections page 11 e Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset has not been registered to the base unit Register the handset page 28 cannot hear a dial tone e Make sure that you are using the supplied telephone line
62. y to the eyes or skin The electrolyte is toxic and may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructio
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