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Palm 406-4555A-US Personal Computer User Manual

1. Modem by means of universal connector A connection between your handheld s universal connector and a modem for dialing in to a modem that is part of your desktop computer or laptop E PC by means of infrared A connection between the infrared IR port of your handheld and the IR device of your desktop computer or laptop Modem by means of infrared A connection between the IR port of your handheld and a modem The modem can be attached to or within a mobile phone or other device containing an IR port Some IR phones contain modems Editing connections The following sample procedure shows you how to edit the IR to phone connection to adjust the communication speed you can similarly edit other connections or settings or create a custom connection To edit the IR to phone connection 1 Tap the Home icon Q 2 Tap the Preferences icon 3 Select Connection from the pick list in the upper right corner of the screen 107 Chapter 6 Going Beyond the Basics 4 Select IR to Phone and tap Edit Preferences Connection Available Connections PalmModem Cradle Cable IR to PC Handheld IR to Phone Serial to Phone Serial to Modem 5 Tap Details Edit Connection i Narne IR to Phones Details Speed Connect to w Modem Fio cte Via w Infrared Init String 6 Di Dialing TouchTone Volume w Off
2. 36 Icons in Palm VersaMail personal e mail software 38 Reading Gall srep ssrveeriek ee ben retea PERE E EE RRT Pease yes 38 Viewing other folders crssdencrisr ipisna daua Bue eee a eae BEES 40 Managing columns in the folder s list view 000000 40 Moving e mail between folders 20 ens 6 ent de ovals oe Bees Be Solas 41 Creating and editing mail folders 4 wectcates cacte eee aces bees aaa 43 Creating and sending new e mail 24554 a dash vubp nunun arrun teen eaates 46 Addressing a message by typing the address 005 47 Addressing a message using Address Book 0002000005 47 Using Smart Addressing to address a message 0 00000 48 Composing and sending e mail sc 2y c 4 ois 48ed ebb oe SUS EN a ede 49 Completing drafts 5462 aytceded ie edie dies ear ee ibe tee esa ee 50 Attaching a personal signature cer yes heen etas Venesvs Coed aees 50 Forwarding e mail 22 cssstenscveeyierine stadt etiaweon yee eure eens 51 Replying to e mail 2sisviwseieredssen been eevee seer ees eal eewes 52 Working with atAChiMentss edict iv eleee arene es eee wel eet edge 54 Viewing attachments on your handheld 0 eee e eens 54 Saving attachments to an expansion card s s saser ee eee ees 57 Attaching files to e mail ts bi dokoe perekersenaee el bapek rrn 57 Uploading attachments from an expansion card 0005 59 Forwarding an atta
3. BE check this Joe Sadu 7 08p e E need your Travis W 5 52p R Undelive System 3 12p W checkingq Joe Sad 3 11p et Message is 3 10p Move To 3203p jadu 8 350 7 31p 1712 1712 New Get amp Sendt Show 4 Select a destination folder from the folder pick list Message menu Move Selected To Pick list mee 5 10 w Inbox e BE check this Joe Sadu 08p e E need your Travis W 5 52p R Undelive System 3 12p ina Joe Sad 3 11p a is 3 10p 3 03p 8 35 w PST p 1712 1412 New Get amp Sendt Show 5 If you are moving the messages using the menu tap OK If you are using the pick list the messages move automatically Creating and editing mail folders The VersaMail application has certain default folders such as Inbox Outbox Drafts and Trash You can create new folders so that you can store e mail messages by subject person or project You can also edit default or created folders The procedure for creating and editing folders varies for accounts that use a Palm Wireless connection and accounts that use a network connection 43 Chapter 4 Getting Sending and Managing E Mail Creating and editing folders with a Palm Wireless connection For accounts that use a Palm Wireless connection the procedure for creating and editing folders is identical for POP and IMAP e mai
4. 2 Tap Next Setting outgoing mail options Outgoing mail options are the same for POP and IMAP accounts To set outgoing mail options 1 Optional Do any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look like the e mail came from the address you entered 98 Creating a network e mail account BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the other recipients of the message For example if you want a copy of all messages you send from your handheld to be sent to your corporate e mail account enter that e mail address Sam Yahoo Outgoing Mail Options Your Name for display only Sam Pull Reply To Address Cif different than current account O BCC acopy of outgoing msgs to 2 Tap Next Adding a signature If you want you can add a signature to each e mail message you send For example you can enter your name and telephone number so that they appear in eac
5. 88 Creating a synchronize only account 6 On the same screen select the Synchronize Only Account check box Account Setup i Enter a name for this account e g My Mail and select settings Account Name Sam Sync Mail Service v EarthLink Protocol v POP M Synchronize Only Account 7 Tap Next Entering the account username and password In the next part of the VersaMail Account Setup you enter the username and password for this account To enter the account username and password 1 Enter the username you use to access your e mail This is generally the part of your e mail address that appears before the symbol it is usually not your entire e mail address Please enter the username and password for this mail service Username SamSync 2 Tap the Password box and then enter your password The Password box displays the word Assigned to indicate that a password has been entered 3 Tap OK 4 Tap Next 89 Chapter 6 Going Beyond the Basics Entering the name of the incoming and outgoing mail server You need to enter your e mail address for the account you are accessing as well as the name of the incoming and outgoing mail servers To enter mail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and mail service you entered
6. I Synchronize the Inbox W Synchronize the Outbox Cancel Apply Help Before selecting Enable Key Expiration you should get all messages on your handheld When you enable key expiration the next HotSync operation creates additional security If you do not get all messages you will not be able to access any message information that is on your mail server when you perform the next HotSync operation For example if there are messages on the mail server for which you have not received a notification on your handheld you will not be able to retrieve those messages after the next HotSync operation Of if you choose to receive messages by subject only you will not be able to retrieve the body of the messages from the server after the next HotSync operation By getting all messages before you select Enable Key Expiration you can be sure that you are retrieving all message information from the server In the Connection Information box select the desktop e mail application such as Microsoft Exchange 5 0 or later Outlook Express or Eudora that you are synchronizing the account with and specify any necessary settings TIP If your e mail application is compatible with Extended MAPI try Microsoft Exchange 5 0 or later as a choice for the Mail Client option If your e mail application is compatible with Simple MAPI try Microsoft Outlook Express as a choice for the Mail Client option Although Netscape uses SMAPI Simple MAP
7. Setting mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol To set mail retrieval server options for a POP or IMAP account 1 Optional Do any of the following Select Get unread mail ONLY to download only unread e mail to your handheld If you don t choose this option and you tap Get amp Send all your e mail messages on your provider s mail server are downloaded to your Inbox including messages you have already read To get all e mail including e mail you have already read and not just unread e mail deselect Get unread mail ONLY To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted in VersaMail check box POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server check box For example if you create an account to receive e mail from your Yahoo account and select this option your old Yahoo e mail is still visible the next time you visit Yahoo com to access your Yahoo e mail Inbox To limit the maximum size of an incoming e mail message enter the size in kilobytes KB for the Maximum Message Size The maximum size of an incoming message is 5KB by default but you can enter a smaller size The
8. To set mail preferences 1 Tap the Menu icon 2 Tap Options 3 Select Preferences Preferences General Get w Subjects Only Ask Every Time Confirm Deletions O Delete Msgs on Server Download Attachments 4 Choose preferences Get Ask Every Time Confirm Deletions Delete Msgs on Server Download Attachments Signature Enables you to retrieve messages by subject only or to retrieve the entire message Displays a dialog box for choosing subjects only or entire messages each time you retrieve e mail If this preference is not selected messages are always retrieved using the option you select in the Get pick list Displays a confirmation dialog before deleting e mail Automatically deletes messages on the server that you have deleted on your handheld If this preference is not selected you are asked each time you delete messages on your handheld whether you want to also delete them on the server Because mailboxes on the server usually have size restrictions we recommend periodically deleting messages on the server Causes files attached to e mail to be automatically downloaded to your handheld Attachments that exceed the maximum message size are not downloaded See Working with attachments earlier in this chapter for more information Enables you to attach a default signature to all your outgoing messages See Attaching a personal signature earlier in this chapter f
9. 3 11p Move To eee 3 03p Mark Read adu 8 35a adu 7 31p 1412 1412 ee o 8 New Get amp Sendt Show TIP To mark multiple messages tap the bullets next to the messages you want to mark tap the Menu icon and then tap Mark Read or Mark Unread Message Select All Deselect All New Message Get Message Move To Mark Read Mark Unread Delete Old Empty Trash 4 Tap Handheld to mark the messages now as read on your handheld Tap Both to mark the messages on both the handheld and the server Mark Read Would you like to mark the selected messages read on both the handheld and server or on just the handheld If you tap Both this message appears Update Server Would you like to update the server now to avoid delays getting and sending mail later Tap OK to connect with the server and immediately mark the messages as read or unread on the server This action also processes any other pending actions on the server such as deleting messages not yet deleted Tap Cancel if you want the messages marked during the next HotSync operation or the next wireless connection Read messages appear in plain text unread messages appear in bold text 66 Setting preferences for getting and deleting mail Setting preferences for getting and deleting mail VersaMail Preferences determine how the VersaMail application gets sends and deletes e mail
10. Palm VersaMail Handbook for Palm 1 05 Handhelds Copyright 2002 Palm Inc All rights reserved Graffiti HotSync MultiMail the Palm logo PalmModem Palm Net and Palm OS are registered trademarks of Palm Inc The HotSync logo Palm and VersaMail are trademarks of Palm Inc Palm Inc uses the Bluetooth trademarks under express license from Bluetooth SIG Inc U S A All other brands are trademarks or registered trademarks of their respective owners Disclaimer and Limitation of Liability Palm Inc assumes no responsibility for any damage or loss resulting from the use of this handbook Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program s Using any part of the software indicates that you accept the terms of the End User Software License Agreement PN 406 4555A US Contents About This Book isis cs cca coeds He eh oO CREW eee eee eee E 1 Chapter 1 Getting Started with Palm VersaMail Personal E mail Software 000 cece eee 3 Upgrading to the VersaMail applicatio
11. ome 5 10 w Inbox e BE check this Joe Sadu 7 08p e E need your Travis W 5 52p R Undelive System 3 12p W checkina Joe Sad 3 11p d 3 10p 3 03p 8 350 7 31p 1712 1412 eo os o New Get amp Sendt Show TIP You can also move a single e mail message from within the body of the message by making the command bar stroke amp in the Graffiti writing area tapping the folder icon and selecting the destination folder from the pick list See Using the command bar in Chapter 6 for more information on the command bar To move multiple e mail messages 1 Tap the folder that contains the e mail messages you want to move 2 Select the messages you want to move by tapping the bullets to the left of each message icon TIP To select a group of messages drag the stylus to the left of the message icons A checkmark appears next to each selected message mee 274 w Inbox FE correcti Joe Sad 8 35a W meeting Joe Sad 7 38p W meeting to Joe Sadu 7 31p Welcome Suppor 8 33p New Get Mail Show 42 Getting and reading e mail 3 Do one of the following Tap the Menu icon and then tap Move To on the Message menu Tap the message icon next to any one of the selected messages and then tap Move To on the pick list Message menu Message Options Accounts Select All Pick list ome 5 10 w Inbox
12. on the screen for POP accounts For IMAP accounts only select the check box if you also want to create the folder on your e mail provider s mail server When you have finished tap OK POP accounts Edit Categories Enter anew category name l t IMAP accounts Edit IMAP Folders Enter anew folder name Favorites O Also create on server To rename a folder tap the folder name from the list on the screen tap Rename and then enter the new folder name called category name on the screen for POP accounts For IMAP accounts only select the check box if you also want to rename the folder on your e mail provider s mail server When you have finished tap OK POP accounts IMAP accounts Edit Categories Edit IMAP Folders Enter anew category name Favorites Enter anew folder name Favorites O Also rename on server 45 Chapter 4 Getting Sending and Managing E Mail To delete a folder tap the folder name from the list on the screen and then tap Delete For IMAP accounts only select the check box if you also want to delete the folder on your e mail provider s mail server and then tap OK For POP accounts the folder is deleted immediately and you will not see a confirmation screen Edit IMAP Folders Are you sure you want to Delete confirmation permanently delete folder Favorites This action cannot be appears for IMAP undone accounts only O Also delete on server Cre
13. 6 Tap the Speed pick list and select the appropriate speed Enter the initialization string supplied by the documentation for the modem attached to your mobile phone if necessary 8 Tap OK and then tap OK again to save the configuration After you create the configuration you need to perform a HotSync operation to synchronize configuration settings on your desktop computer Selecting a different service for a given e mail account By default the VersaMail application uses the Palm Wireless service for sending and receiving messages for all e mail accounts you set up However for any given e mail account you have the option of switching to a different service for use with that account only For example the default Palm Wireless service makes a connection to your ISP by means of the built in wireless modem on your handheld However you may have set up a secondary service called Earthlink which uses an external PalmModem accessory sold separately to make a dial up connection to your ISP in this example Earthlink If you are checking e mail on your Earthlink account using the default Palm Wireless connection but you travel into an area that does not have Palm Wireless Mobitex coverage you may want to switch your account to the Earthlink service and use the dial up connection 108 Selecting a different service for a given e mail account To set up a service for a given e mail account different from the default service f
14. E From samimap imap com Subj dinner How does 7 30 sound Sam Pull Marketing Director 555 555 5555 Tap Forward 4 Tap To 5 Enter or look up the recipient address See the procedure for creating new e mail earlier in this chapter for more information on addressing messages 6 Optional Enter some text describing the forwarded message Send Outbox Cancel 7 Tap Send to send the message or tap Outbox to store it in the Outbox Replying to e mail You can reply to an e mail message as you are reading it or start the reply when viewing messages in the folders list view To reply to a message that you are reading 1 Tap the e mail message that you want to reply to 2 Tap Reply q30f3 gt E From samimap imap com Subj today s meeting has been canceled Sam Pull Marketing Director 555 555 5555 52 Creating and sending new e mail 3 In the Reply Options dialog box select choices for replying to the sender only or to all e mail recipients and for including original message text Reply Options Reply To Include Original Text 4 Tap OK 5 Enter a reply Reply To Message o oe Sadusky 1 30 sounds good Sendt Outbox Cancel 6 Tap Send to send the message now or tap Outbox to send it later To reply to an e mail message from the folders list 1 Tap the folders pick list and select the folder that c
15. Perform a HotSync operation with a user profile that contains the existing e mail database To do so place your handheld in the cradle press the HotSync button and then select a profile that contains the e mail database from the displayed list of users on the desktop Selecta profile J Stone M Johnson 2 Tap the Home icon and then tap the VersaMail icon amp 3 Tap Yes to accept the upgrade NOTE You cannot continue using the VersaMail application until you tap Yes Getting and installing Documents To Go NOTE Documents To Go integration with VersaMail synchronization is available for Windows computers only DataViz Documents To Go attachment conversion plug ins are automatically configured to work with the VersaMail application To use the latest Documents To Go features with the VersaMail application you must download Documents To Go version 4 004 or later from the DataViz web site www dataviz com i705 news You must install Documents To Go version 4 004 on both your desktop computer and your handheld for the conversion to work properly Palm i705 handheld users can download a free update to the Documents To Go version 4 0 that was included on the Palm i705 CD ROM You must register as a Palm i705 handheld user to obtain a registration number and activation key Using Your Palm Wireless E Mail Account After you have installed Palm VersaMail personal e mail software version 2 0 on your Palm
16. TIP It s a good idea to add at least three commas before your calling card number to compensate for the cue delay 3 Tap OK 106 Setting network and connection preferences Setting connection preferences The Network Preferences screen enables you to use a preconfigured connection type for each service you select or create You can also choose to edit the settings of a preconfigured connection type or to create a new connection type Use the Connection Preferences screen either to edit the settings of a preconfigured connection type or to create a new connection type The list of preconfigured connection types varies according to the software that has been installed on your handheld Also the steps necessary for editing a connection type vary according to the type For example if a modem connection appears on the list you need only to specify the phone setup and network connection if required to complete the configuration The following are examples of the custom connection types you can create PC by means of cradle cable A local HotSync connection the direct connection between your handheld and your desktop FS computer Your handheld is connected by its universal connector to the cradle cable and the cradle cable is attached by its cable to a USB port of your desktop computer If you are using the optional serial cradle cable the cradle attaches by its cable to a serial COM port of your computer
17. deselect the check box Select this check box to synchronize this e mail account when you perform a HotSync operation To select which accounts are synchronized during a HotSync operation 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom 3 Select VersaMail in the Conduit list ioe Sadusky z Conduit Action To Do List Synchronize the files Memo Pad Synchronize the files Note Pad Synchronize the files Change MyPalm Update Synchronize the files j Default VersaMail Synchronize the file Help ActivationLauncher Synchronize the files Install Enabled Install Service Templates Enabled Install To Card Enabled Gustar Handheld nvansritas Naski M 4 Click Change HotSync Action For VersaMail TM x HotSync Action For YersaMail K OEA c Emeh Active Recounts gt O E C DoNothing Help I SetAs Default 5 Select one of the following Synchronize Select this option to include active accounts in the next Active Accounts HotSync operation For an account to be synchronized you must have selected the option Check this box to synchronize this mail account when you perform a HotSync operation Do Nothing Select this option to exclude e mail accounts from the next HotSync operation 6 Optional Select Set As Default to apply the options you selected to all subsequent HotSync operations Otherwise the settings apply to the next HotSync opera
18. downloaded attachments to the expansion card To save an attachment to an expansion card 1 Insert the expansion card into the slot on your handheld 2 Follow the procedure for downloading attachments described earlier in this chapter 3 On the Attachments screen tap Save to Card Attachments confidential doc Size 135k Type MSWord Save To Card 4 Tap OK File Saved To Card D The file is saved to the card Attaching files to e mail You can attach files on your handheld to e mail messages you send For example you can attach files from the various handheld applications such as any Date Book appointment vcs To Do List task vcs or memo txt NOTE The maximum message size that you can retrieve using a Palm Wireless connection is 60KB for the body text and any attachments The maximum message size that you can retrieve using a network connection is 60KB for the body text and 2MB total including attachments You can attach the following types of files m vCard vcf m vCal vcs Memo text txt a PRC prc a PDB pdb NOTE The maximum message size for the Business account is 56KB for the body text and any attachments which is smaller than the Palm com account maximum message size The VersaMail application adds encryption information to every message for the Business account so the messages are automatically larger 57 Chapter 4 Getting Sending and Managing E Mail T
19. i705 handheld you are ready to use the many wireless e mail features As part of your paid subscription to consumer Palm Net wireless service a wireless e mail account is created for you when you activate your handheld This account is active as long as your Palm Net subscription is active NOTE This wireless e mail account is not provided if your company has activated your handheld using a group or corporate discounted Palm Net service plan This chapter describes the following a What features and advantages your Palm Wireless e mail account offers How to view your Palm Wireless e mail account on your handheld as well as on the Internet How to set up wireless notification for new e mail messages How to collect mail from other e mail accounts into your Palm com account for centralized access to all your mail What is a Palm Wireless e mail account When you register for your Palm Wireless service and activate your handheld you receive a 5 megabyte MB Palm Wireless e mail account either a Palm com or a Palm Net account Most users are given a Palm com address such as jsmith palm com If you have upgraded wireless service from a Palm VII VIIx handheld you will retain a Palm Net address such as jsmith Palm net NOTE Although this handbook refers to your Palm com address it can be used interchangeably with a Palm Net address Access your Palm com account using the VersaMail application on your handheld
20. the messages are deleted when the trash is emptied See Emptying the trash later in this chapter for more information IMPORTANT If you delete a message on the server you cannot retrieve it and view it again later 62 Deleting messages To delete messages before a certain date 1 Tap the Menu icon 2 Tap Delete Old Message Select All Deselect All New Message Get Message Move To Mark Read Mark Unread Delete Old Empty Trash 3 Tap the Folder pick list and select the folder that contains the messages you want to delete Delete Old Messages Delete all messages in the Folder Displays the current Inbox 1 folder for deleting Older than Sent 4 Tap the Older than pick list and then tap One Week One Month or Choose Date Delete Old Messages Delete all messages in the Folder w Inbox Older than KIIEMCAA One Month Choose Date If you tap Choose Date select a date from the calendar Choose Date 4 2012 gt Jon Feb RY Jul Aug Sep Oct Nov Dec TW T FS 2 3 Tap a date to select 1 ab 3 f 13 14 15 16 17 it or tap Today 20 21 22 23 24 27 28 29 30 31 5 Tap Delete 63 Chapter 4 Getting Sending and Managing E Mail 6 Optional Tap Also delete message s on server if you want to delete the messages from the server at the time they are deleted from your handheld Delete Confirmation D Delete message s
21. 2 Tap Accounts 27 Chapter 3 Setting Up and Managing Other E Mail Accounts 3 Select Account Setup 4 Tap the name of the account to edit and then tap Edit Account Setup To setup an account tap New or select an account to edit Palm com To edit an account 1 On the Account Setup screen change any of the following Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed Protocol Tap the Protocol pick list and select POP or IMAP Most mail providers use the POP protocol If the VersaMail application knows the protocol for the mail service you selected it displays the correct protocol Account Setup i Enter aname for this account e g My Mail and select settings Account Name Sam Yahoo Mail Service v Yahoo Protocol v POP O Synchronize Only Account 2 Tap Next 28 Editing e mail accounts Changing the account username and password In the next part of VersaMail Account Setup you can change the username and or password for this account To edit the account username and password 1 Optional Enter a new username for accessing your e mail This is generally the part of your e mail address that appears before the symbol it is usually not your entire e mail address Sam Yahoo Please enter the username
22. 32 Deleting an e mail account This signature is attached to all your outgoing e mail For Palm com accounts only the following default signature is included with all outgoing messages Signature Attach Signature You can use this default signature add additional text to this signature or delete it and enter your own signature information 2 Tap OK Deleting an e mail account When you delete an account in the VersaMail application the account is removed from your handheld The account still exists on the server For example deleting your Yahoo account from the VersaMail application deletes the account from your handheld Your e mail account still exists at Yahoo com To delete an account 1 Tap the Menu icon 2 Tap Accounts 3 Tap Account Setup Accounts Palm com 1 Sam Yahoo 2 Sar IMAP 3 Sam Sync 4 Speakeasy To setup an account tap New or select an account to edit 33 Chapter 3 Setting Up and Managing Other E Mail Accounts 5 Tap Yes in the Delete Confirmation dialog box to delete the account and all associated e mail messages Delete Account Are you sure you want to permanently remove the Sam IMAP account 6 Tap OK After you perform the next HotSync operation the memory associated with an account is released 34 Getting Sending and Managing E Mail Getting and sending mail on your handheld is easy and helps you keep your business and per
23. 4 004 or later of Documents To Go to work properly with the VersaMail application You can download version 4 004 or later from the DataViz web site www dataviz com i705 news If you installed Documents To Go version 4 0 which was included free on the Palm i705 CD ROM you can download a free update from the DataViz web site You must register as a Palm i705 user to obtain a registration number and activation key Go to www dataviz com i705 news for more information When you receive a message with an attachment on your handheld the file is converted to the DataViz format on the handheld when you perform a HotSync operation You can then read and edit the file in Documents To Go on the handheld In the Palm VersaMail HotSync Conduit you can turn off DataViz Documents To Go plug ins or select other plug ins To turn off attachment conversion plug ins 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom 3 Select VersaMail in the Conduit list ice Sadusky x Conduit Action To Do List Synchronize the files dene Memo Pad Synchronize the files E Note Pad Synchronize the files Change MyPalm Update Synchronize the files VersaMall Synchronize the fles Default ActivationLauncher Synchronize the files Install Enabled Help Install Service Templates Enabled Install To Card Enabled ustam Handheld ouanuritas Desviar Z 4 Click Change 5 Click Configure Accounts H
24. Beyond the Basics 4 Tap the Account pick list and then select Edit Accounts Server Settings i Account v Sam Yahoo All e mail accounts Protocol Sam IMAP n Username Sam Sync SamPull Edit Accounts appear in the list Password in O Always connect using 5 Tap the name of the account you want to change and then tap OK 6 In the Server Settings screen tap Details 7 Tap the Options pick list and then select Incoming Mail Mail Servers i Options Address Servers Sf Incoming Mail meGer unr Outgoing Mail Max Messa Advanced Outgoing M Leave mail on server Port Number 110 O Use APOP 8 Select the Use APOP check box Server Settings i Options Incoming Mail M Get unread mail ONLY Max Message Size 256 Kb M Leave mail on server Port Number 110 M Use APOP 9 Tap OK 118 Adding ESMTP to an account Adding ESMTP to an account Some services require ESMTP authentication to validate your username and password on a given SMTP server If you aren t sure if your ISP or web e mail provider supports ESMTP check with your e mail provider To edit an account and add ESMTP 1 In your Inbox or another folder screen tap the Menu icon 2 Tap Options 3 Tap Mail Servers ALH Accounts Preferences Show Options Disconnect About VersaMail 4 Tap the Account pick list and then select Edit Accounts Server Settings i Account v Sam Yahoo All
25. If you tap Add to Address Book from the body of an e mail message and an entry already exists for the recipient name but the e mail address on the message is different from the one in your Address Book you are prompted to either update the e mail address for the sender or create a new entry for the sender 68 Adding or updating an Address Book entry directly from a message NOTE You are prompted to either update an existing Address Book entry or create a new one only if the e mail address you are attempting to enter into your Address Book is different from the one already in the Address Book for the sender s name If the name and e mail address on the message are identical to the ones in your Address Book you see only a notification message that an Address Book entry already exists for this sender 69 Chapter 4 Getting Sending and Managing E Mail 70 Synchronizing E Mail Between the Handheld and the Desktop To manage your e mail on your desktop as well as on your handheld you can synchronize an e mail account on the handheld with an e mail application on the desktop You can use many popular e mail applications called clients such as Microsoft Outlook Eudora Lotus Notes Outlook Express or any other e mail clients that use Messaging Application Program Interface MAPI NOTE Synchronizing e mail works on Windows computers only This chapter describes the following m Starting the Palm VersaMail H
26. Mail Collection Entry POP Server Host l Mail host like pop isp net User name Username for above mail host Password Password for above mail host After collecting Leave original Remove original Collect mail Every Day Every Hour _0k Cancel Copyright A 1998 2001 USA NET Inc Al Rights Reserved Users of this site agree to be bound by the Terms and Conditions of USA NET s messaging service B Intenet 7 Inthe POP Server Host field enter the mail host from which you are forwarding e mail such as pop mail yahoo com 8 Enter the username and password that you use for the e mail account from which you are forwarding e mail 19 Chapter 2 Using Your Palm Wireless E Mail Account 9 Optional Set an option to specify that the original e mail is deleted from your POP account after it is collected 10 Specify how often e mail should be collected from this POP account daily hourly every 15 minutes or every 5 minutes 11 Click OK Forwarding e mail from another e mail account You can automatically forward your e mail from another e mail account such as your Yahoo e mail account to your Palm com account Most popular e mail providers such as Yahoo and many DSL and cable e mail providers such as Verizon DSL or Bell South DSL allow you to set up e mail forwarding If you forward e mail specify your Palm com address as the recipient address Consult the d
27. Security key 73 Selecting 83 Sending e mail 49 Server deleting messages on 17 65 67 sent mail folder 115 Settings See Connection Preferences and Network Preferences Signature 27 32 93 99 attaching personal 50 51 67 SMAPI Simple MAPI 74 Smart Addressing turning on 48 using 48 49 SMTP settings 115 Sound alarm on handheld 14 changing for mail notification 13 Synchronize only account configuring 93 creating 87 90 93 Synchronizing an existing username 7 Synchronizing e mail 82 active accounts 82 e mail applications for 75 HotSync operation 72 logging errors 73 security key 73 setting how many days 76 turn off synchronization 82 Synchronizing IMAP folders 123 T Text copying and pasting in e mail 120 To Do List tasks viewing reminders 11 To field 47 131 Index Trash automatically emptying 65 creating other folders 43 emptying deleted e mail 64 65 setting frequency in preferences 65 U Universal connector 107 Unread mail 25 30 91 97 114 Unread messages marking 65 Upgrading a MultiMail database 8 Username 23 29 89 96 changing 111 editing in account 27 entering 111 for ISP 102 network 102 Palm Net 18 synchronizing existing 7 V VersaMail icons 38 installing 4 7 Vibrate alarm 14 W Web Documents To Go 8 POP mail collection 19 viewing Palm com account 16 Wireless modem 93 101 Y Yahoo collecting e mail from 19 132
28. a HotSync operation If you have multiple profiles in Outlook Express the VersaMail application synchronizes with the dominant profile To synchronize a different profile you must set it as your dominant profile Configuring Eudora If you are using Eudora as your e mail application you must set up MAPI in Eudora To set up MAPI in Eudora 1 From the Eudora Tools menu choose Options 2 Do one of the following If Eudora is the only e mail application that you use select Always as the MAPI setting Ifyou use more than one e mail application select When Eudora is running as the MAPI setting 3 Ensure that your username and password are set up correctly within Eudora You need this information to log in to Eudora to retrieve and synchronize your e mail IMPORTANT Eudora must be running in order for you to perform a HotSync operation The VersaMail application synchronizes with your Dominant Personality in Eudora 5 1 or later To synchronize a different profile you must set it as your Dominant Personality 79 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop Converting attached files You can use attachment conversion plug ins to convert attached files that you are sending or receiving Documents To Go plug ins are automatically configured you must install Documents To Go on your desktop computer and on your handheld for attachments to be converted properly You must have version
29. accounts To create a network e mail account 1 Tap the Menu icon 2 Tap Accounts 94 Creating a network e mail account 3 Select Account Setup Accounts Palm com 1 Sam Yahoo 2 Sam IMAP 3 Sam Sync 4 Speakeasy 5 Account Setup 4 Tap New Account Setup To setup an account tap New or select an account to edit Palm corm 5 Do all of the following Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed Protocol Tap the Protocol pick list and select POP or IMAP Most mail providers use the POP protocol If the VersaMail application knows the protocol for the mail service you Selected it displays the correct protocol Account Setup i Enter aname for this account e g My Mail and select settings Account Name Sam Yahoo Mail Service v Yahoo Protocol v POP O Synchronize Only Account 6 Tap Next 95 Chapter 6 Going Beyond the Basics Entering the account username and password In the next part of VersaMail Account Setup you enter the username and password for this account To enter the account username and password 1 3 4 Enter the username you use to access your e mail This is generally the part of your e mail address that appears before the symbol it is usua
30. and password for this mail service Username SamPull Password 2 Optional Tap the Password box and then enter a new password The Password box displays the word Assigned to indicate that a password has been entered 3 Tap OK 4 Tap Next Editing the name of the incoming and outgoing mail server If your e mail address or the name of the incoming and outgoing mail servers has changed or has been entered incorrectly you can edit the address or server name To edit mail server settings 1 Optional Enter a new e mail address for the account you are accessing such as examplename yahoo com Sam Yahoo Please review the Email and Server settings and edit if necessary Email Address Incoming Mail Server pop mail yahoo com Outgoing Mail Server smtp mail yahoo com 2 Optional Enter the new or correct name of your incoming POP mail server such as pop mail yahoo com 29 Chapter 3 Setting Up and Managing Other E Mail Accounts If the VersaMail application knows the incoming mail server name based on the mail service you selected the correct server name is displayed 3 Optional Enter the new or correct name of your outgoing SMTP mail server such as smtp mail yahoo com If the VersaMail application knows the outgoing mail server name based on the mail service you selected the correct server name is displayed 4 Tap Next 5 Do one of the following To accept these m
31. back up all the e mail databases from the handheld To back up an e mail database 1 Tap the Menu icon 2 Tap Options 3 Tap Preferences 4 Tap System Preferences Li Advanced O Backup ALL Databases 122 Using wireless IMAP folder synchronization 5 Tap Backup ALL Databases to select it NOTE Ifyou don t select this option HotSync operations are faster 6 Tap OK Using wireless IMAP folder synchronization If you create an IMAP folder in an account on your handheld that matches a folder on the mail server you can wirelessly synchronize e mail messages that you move into or out of the IMAP folder or that you delete from the folder When you synchronize a folder any e mail messages in the selected folder on the mail server are downloaded to the same folder on your handheld Any messages moved out of the selected folder on your handheld or deleted on your handheld are moved out of or deleted from the folder on the mail server Depending on how you have set up IMAP folders on your handheld and or the mail server you may have to perform some steps before you can wirelessly synchronize e mail messages between your handheld and the server as follows If you need to create a folder on both your handheld and the server see Creating and editing mail folders in Chapter 4 Be sure to select the Also create on server check box as described in that section After creating the folders continue with
32. between names semicolons are not inserted and the e mail message is improperly addressed If you want to edit an e mail address that is longer than the line provided in the New Message screen tap To and edit the address 2 To send copies tap cc or bec and enter the recipient s address Copies cc allow recipients see the addresses of the other recipients but addresses in the blind copies bcc field are hidden from all other recipients TIP To automatically fill in the address as you type see Using Smart Addressing to address a message later in this chapter Addressing a message using Address Book You can enter a recipient s address by using the Lookup screen to select the address The names and addresses in the Lookup screen come from Address Book To use an address from Address Book 1 In the New Message screen tap To 2 Tap Lookup 47 Chapter 4 Getting Sending and Managing E Mail 3 Tap the address you want and then tap Add Address Lookup mployee myemployee meinc com mith jsmith jsinc com echnical Support support palm com Look Uo 4 Repeat steps 2 and 3 to add more addresses 5 Tap Done 6 To enter an address in the cc or the bcc field tap the field name and follow the steps given for the To field Using Smart Addressing to address a message Smart Addressing types ahead and completes a recognized e mail address Smart addressing automatically fills in f
33. box in which you define the telephone number you use to connect with your ISP or dial in server In addition you can also define a prefix disable call waiting and give special instructions for using a calling card To enter your server phone number 1 In the Preferences screen tap the Phone field 2 In the Phone Setup screen enter the phone number for your ISP or dial in server 104 Setting network and connection preferences For example if you dial 555 555 5555 to log in to your Earthlink ISP account enter that phone number Phone Setup li Enter your ISP phone number O Dial prefix Foon 3 If you need to enter a prefix or to disable call waiting skip to those procedures Otherwise tap OK Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you dial 9 before you dial a number outside the building To enter a prefix 1 In the Phone Setup screen tap the Dial Prefix check box to select it Phone Setup i Select this K check box if 5 Enter your you need to O Dial prefix 2 prefix use a prefix 2 Enter the prefix 3 Tap OK Disabling call waiting Call waiting can cause your session to terminate if you receive a call while you are connected If you connect to your ISP using a modem connected to a telephone that has call waiting you need to disable this feature before logging in to your I
34. entry directly from the body of an e mail message m Quickly forward e mail messages using a streamlined interface m Save attachments to an expansion card sold separately and upload attachments from an expansion card for sending Chapter 1 Getting Started with Palm VersaMail Personal E mail Software Installing the VersaMail application To install the VersaMail application on your handheld you must have activated your Palm i705 handheld If your handheld has not been activated see the Handbook for the Palm i705 Series Handheld before continuing You will need the following to install the VersaMail application m Activated Palm i705 handheld m Active subscription to consumer Palm Net service a 750 kilobytes KB of RAM available on your handheld m A Pentium class computer running Windows 98 2000 NT 4 0 XP or a Mac computer running OS X To install the VersaMail application Windows users 1 In Windows Explorer locate and double click the file i1705_install exe 2 Click Next InstallShield Wizard Welcome to the InstallShield Wizard for Palm VersaMail tm The InstallShield Wizard will install Palm VersaMail tm on your computer To continue click Next Upgrading to the VersaMail application 3 When prompted select username of the handheld to which you want to install the VersaMail application InstallShield Wizard x Select the Palm User Install the VersaMail Client on a Hand
35. eweeeeeuwad eee awe s 87 Creating a synchronize only account 2 0 5ess ce eenas cise ee es 87 Entering the account username and password 00 00es 89 Entering the name of the incoming and outgoing mail server 90 Setting mail retrieval options for a POP or IMAP account 91 Adding a signature chateau he da stiio de uantuk dee dee Ke E fens 93 Configuring your synchronize only account 0 eee e eee 93 Setting up an account with a network connection 00000005 93 Creating a network e mail account 0 cece eee eee 94 Entering the account username and password 0 ee0es 96 Entering the name of the incoming and outgoing mail server 96 Setting mail retrieval options for a POP or IMAP account 97 Setting outgoing mail options 44314 eave eee ke ee eee eS 98 Adding a signat fe esseeri deta rearea aidaa aa Rae eee Rade eae 99 Setting VersaMail connection preferences 00 eee eens 100 Testing your new account 0 02ci seed eeh tees ee eee pear ee Pas 101 Setting network and connection preferences 00 cece cece ees 101 Setting network preferences sov 5 fee RNa ee ls ee EE ENS 101 Setting connection preferences 64i5cc ccd ehres Se Dade Read eee Rane 107 Selecting a different service for a given e mail account 108 Managing mail SetIn eS nent we cee as Mee ae RRR ews ee 110 Adding APOP to an account ci ohiw
36. from the handheld Also delete message s on server 7 Tap OK Emptying the trash Deleted e mail accumulates in the Trash folder and takes up space on your handheld To increase memory you should empty the trash regularly If you want to automatically empty the trash you can set a preference to empty mail immediately or to empty any mail older than a certain number of days To empty the trash 1 Tap the Menu icon 2 Tap Empty Trash Empty Trash Delete messages from both the handheld and the server or from just the handheld NOTE If Auto Empty Mail from Trash is selected in VersaMail Preferences a message asks if you want to delete the trash 3 Optional Tap Details to see how many messages are in the trash and whether the messages are set to be deleted on the server Empty Trash i There is 1 message out ofa totalof5 inthe Trash that will also be deleted on the server 4 If you want to delete messages from the handheld as well as from the server tap Both A message asks if you want to update the server now To delete the message from only the handheld now tap Handheld 64 Marking messages as read or unread NOTE For your Palm com account you should routinely delete messages on the server because the server stores only a maximum of 5MB Many other e mail providers such as Yahoo have size restrictions for mail storage If your mailbox on the server becomes full new in
37. is a file that works with specific Palm applications Among the types of attachments you can receive are the following handheld application files m Address Book entries a Date Book appointments a To Do list items Memos NOTE The maximum message size that you can retrieve using a Palm Wireless connection is 60KB for the body text and any attachments The maximum message size that you can retrieve using a network connection is 60KB for the body text and 2MB total including attachments To view an attachment 1 In the Inbox tap the message that has an attached file A paper clip icon appears on the message s icon if there is an attachment mee 5 9 w Inbox Envel with elope R Undelive System 3 12p paper clip icon M checking Joe Sad 3 11p indicates _ Fwd Deli Travis 3 10p attachment M out of of Angela 3 03p E correction Joe Sadu 8 35a E meeting to Joe Sadu 7 38p E meeting to Joe Sadu 7 31p Tomorrow Jims4132 1712 Welcome Suppor 1712 New Get amp Sendt Show If you choose to get messages by subject only you must tap More for each downloaded message so that you can view the body of the e mail message plus any attachments 55 Chapter 4 Getting Sending and Managing E Mail 2 Click the paper clip icon in the upper right corner If Download Attachments is selected in VersaMail Preferences a
38. maximum message size that you can retrieve using a Palm Wireless connection is 60KB for the body text and any attachments 25 Chapter 3 Setting Up and Managing Other E Mail Accounts POP accounts IMAP accounts Sam Yahoo Sam IMAP Incoming Mail Options Incoming Mail Options M Get unread mail ONLY M Get unread mail ONLY O Delete messages on the O Delete messages on the server when they are server when they are deleted in VersaMail deleted in VersaMail Leave mail on server e g to view on desktop later Maximum Message Size 5 Kb Maximum Message Size 5 Kb 2 Tap Next Setting outgoing mail options Outgoing mail options are the same for POP and IMAP accounts To set outgoing mail options 1 Optional Do any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look like the e mail came from the address you entered BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the
39. messages by subject only tap the More button to view the body of the e mail message plus any attachments See Getting e mail by subject or getting the entire message earlier in this chapter If you chose to get entire messages or after you tap the More button if you chose to get messages by subject only you see all or part of the body of the message The amount of the message you see is equal to the maximum message size you set default is 5KB See Setting mail retrieval options for a POP or IMAP account in Chapter 3 for more information on setting maximum message size For example if your maximum message size is 5KB the default you will see the first 5KB of the body of the message If the message is 5KB or smaller you will see the entire message 38 Getting and reading e mail If the downloaded message exceeds your maximum message size only a partial message is displayed Tap the More button to see another portion of the message equal to your maximum message size Continue tapping the More button until you see the entire body of the message For example if your maximum message size is 5KB and the total message size is 8KB the first 5KB is displayed when you view the message Tap the More button once to display the remaining 3KB of the message However if the total message size is 20KB you need to tap the More button three times to view the entire message Each time you tap the More button another 5KB
40. of the message is displayed 4 1010 gt E From Joe Sadusky 7 lt jms510 hotmail com gt Subj for your review see attached Join the world s largest e mail service with MSN Hotmail http www hotmail com Tap More to view an additional Vv Done Reply Fwd Delete portion of the message Reading messages with a network connection If you chose to get messages by subject only tap the More button to view the body of the e mail message plus any attachments See Getting e mail by subject or getting the entire message earlier in this chapter If you chose to get entire messages the body of the e mail message is displayed However if the downloaded message exceeds your maximum message size only a partial message is displayed Tap the More button to view the entire message 4 10f10 gt E From Joe Sadusky 4 lt jms5 10 hotmail com gt Subj for your review see attached Join the world s largest e mail service with MSN Hotmail http www hotmail com Tap More to view the entire vi Dore E eaae 39 Chapter 4 Getting Sending and Managing E Mail Viewing other folders You can easily switch from the current folder to view messages in other folders To view other folders 1 Tap the folders pick list in the upper right corner of the screen Available folders e BE check this e BS need your RE Undelive M checking e F F
41. read If the Subject Contains sales meeting Then get mail and move to Sales When you use this filter to sort incoming e mail any e mail containing sales meetings in the subject line is filed in the Sales folder To pick list Select the message header field with the information contained in the edit line To From Subject cc Date Size For example you might select Date to download only messages that are less than a certain number of days old Contains pick Select a filter action Contains Starts with Does NOT list Contain Edit line Enter the text that must be found in the header field For example if you want to sort e mail with the subject Sales enter Sales If you enter more than one criteria separate each with a comma for example Sales New York Then get mail Select the folder or mailbox into which you want your anak Het eto filtered e mail to go You can also create a new folder for storing the incoming e mail Tap Edit Folders and then create a new folder or delete and rename existing ones 6 Tap OK The filter appears in the Filters list Filters Connected M 7 Quotes O 7 Sales K CRAT Tap the icon and then move the filter up or down Retrieve mail if the sender in the list address contains onlinebroker OR the subject contains seminar Selected filters execute in the order in which they appear on the list Move filters up and down the list to ensur
42. screen enter the e mail address for your account Sam Yahoo Please review the Email and Server settings and edit if necessary E mail address will be filled in Email Address automatically if you chose a preconfigured mail service Incoming Mail Server pop mail yahoo com Mail servers will be filled in automatically if the VersaMail application knows the names based on the mail service you chose Outgoing Mail Server smtp mail yahoo com 2 Enter the name of your incoming POP mail server such as pop mail yahoo com If the VersaMail application knows the incoming mail server name based on the mail service you selected the correct server name is displayed 3 Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com If the VersaMail application knows the outgoing mail server name based on the mail service you selected the correct server name is displayed 4 Tap Next 24 Creating an e mail account using the Palm Wireless connection 5 Do one of the following To accept these mail options and begin using the VersaMail application tap Done This takes you to the Inbox of the account you just set up See Chapter 4 for information on getting and sending e mail To set up additional mail options tap Next Continue with the next set of procedures Sam Yahoo Tap Done to complete the setup of your Account and then exit Tap Next to continue to set additional mail options
43. sends and checks for any new e mail using the new connection 109 Chapter 6 Going Beyond the Basics When you exit the VersaMail application the new service disconnects When you reopen the application the e mail account you selected Earthlink in this example continues to connect using the new connection My PalmModem in this example until you either select a new service or deselect the Always connect using check box If you deselect the Always connect using check box the e mail account Earthlink connects using the default handheld service Palm Wireless The Always connect using check box changes the connection service for the selected e mail account only You must follow the preceding procedure for each e mail account whose service you want to switch from the default service on your handheld Managing mail settings You can configure advanced mail settings such as server information and incoming and outgoing mail server options for each e mail account To select the account whose settings you want to manage 1 In your Inbox or another folder screen tap the Menu icon 2 Tap Options 3 Tap Mail Servers Server Settings e e Shows server settings for current Account Sam IMAP account Tap the Account pick list Protocol w IMAP to edit the account Username SamIMaAP O Always connect using 4 Tap the Account pick list and then select Edit Accounts Server Settings i Account All e mail acc
44. the Internet to clear messages from your e mail account on the server See Deleting messages from your Palm com account in Chapter 2 61 Chapter 4 Getting Sending and Managing E Mail To delete one or more messages 1 Tap the folders pick list and select the folder that contains the messages you want to delete Do one of the following Item to delete Action One message Tap the bullet next to the message s icon Multiple Tap the bullet next to each message s icon that you want to messages delete A group of Drag the stylus along the left of the message icons To select adjacent another group lift the stylus and select the next group of messages messages Do one of the following Tap the message icon next to a selected e mail message and then tap Delete Tap the Menu icon and then tap Delete Message Select All New Message Get Message Delete Old Empty Trash Tap OK Optional Tap Also delete message s on server if you want to delete the message from the server now Delete Confirmation D Delete message s from the handheld If you selected the setting Delete Msgs on Server in the Also delete message s on server Preferences this check box is OK Cancel OK Cancel selected The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash If you set the preference to automatically empty the trash
45. the Leave mail on server check box For example if you create an account to receive e mail from your Yahoo account and select this option your old Yahoo e mail is still visible the next time you visit Yahoo com to access your Yahoo e mail Inbox To limit the maximum size of an incoming e mail message enter the size in kilobytes KB for the Maximum Message Size The maximum size of an incoming message is 5KB by default but you can enter a smaller size The maximum message size that you can retrieve using a Palm Wireless connection is 60KB for the body text and any attachments The maximum message size that you can retrieve using a network connection is 60KB for the body text and 2MB total including attachments POP accounts IMAP accounts Sam Yahoo Sam IMAP Incoming Mail Options Incoming Mail Options M Get unread mail ONLY M Get unread mail ONLY O Delete messages on the O Delete messages on the server when they are server when they are deleted in VersaMail deleted in VersaMail Leave mail on server e g to view on desktop later Maximum Message Size 5 Kb Maximum Message Size 5 Kb 2 Tap Next Editing outgoing mail options Outgoing mail options are the same for POP and IMAP accounts To edit outgoing mail options 1 Optional Change any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address th
46. the My email address is username palm net check box If you have a Palm com e mail address go to step 5 5 Click Login Your e mail Inbox appears Working with your Palm com mailbox limit Your Palm com account can store 5MB of e mail messages which is plenty of space for many messages If you receive a large volume of mail or many messages with attachments your mailbox limit may be reached When you exceed the limit messages addressed or forwarded to your Palm com account are returned to the sender To keep this from happening you should routinely delete messages on the server for your Palm com account 16 Deleting messages from your Palm com account Deleting messages from your Palm com account The Delete Msgs on Server setting in the Preferences ensures that messages are deleted from the server after you empty the trash on your handheld If you do not use this setting you should occasionally access your Palm com e mail account on the Internet and clear your Inbox on the server See Emptying the trash in Chapter 4 for more information about manually and automatically emptying the trash To delete messages from your Palm com account on the Internet 1 Go to http my palm com 2 Click Web based E mail Inbox 3 Enter your Palm Wireless service username and password 4 If you have a Palm Net e mail address select the check box below the password If you have a Palm com e mail address go to step 5
47. the folders you want to synchronize from the pick list A connection is made to your network provider to update the server with changes from your handheld and to have your handheld updated with changes from the server Accessing corporate e mail Many corporate e mail servers including Microsoft Exchange and Lotus Domino servers support direct IMAP access If you are accessing your e mail using the VersaMail application and an 802 11 network behind your company s firewall you may be able to directly access your business e mail If your company requires extra security or you are accessing your e mail through either a dial up connection or a LAN outside your company s firewall you will need to use a virtual private network VPN client before you can access your business e mail Check with your company s network administrator for information about VPN access your business e mail username and password and IMAP and SMTP settings Using Palm Desktop Link NOTE Palm Desktop Link runs on Windows computers only Palm Desktop Link provides you with secure wireless access to your business e mail from your Palm i705 handheld Desktop Link runs continuously in the background on your Windows computer and securely and wirelessly forwards a copy of messages received in your Exchange corporate e mail account to the Business account in the VersaMail application on your Palm i705 handheld The VersaMail application version 2 0 runs with version 1
48. 2 of Palm Desktop Link if you are running an earlier version of Desktop Link you must upgrade to version 1 2 See Installing the VersaMail application in Chapter 1 for details For more information about installing setting up and using Palm Desktop Link see the Palm Desktop Link Handbook 124 Keyboard Shortcuts You may purchase an optional add on keyboard for use with your handheld With this keyboard you can use shortcuts to perform many tasks in various handheld applications The following table summarizes the keyboard shortcuts specific to Palm VersaMail personal e mail software 125 Appendix A Keyboard Shortcuts To use a keyboard shortcut 1 Enter the command bar stroke amp in the Graffiti writing area 2 Press the letter of the shortcut ShortCut Feature A Add Attachment C Copy D Delete E Empty Trash F Forward Message H Mark Read Mark Unread K Keyboard rc Address Lookup Get Message Create New Message Reply to Message Paste Go to Bottom Preferences Select All Go to Top Undo Move To Save to Draft Cut Send N lt xg oo Rn A Deselect All Press amp hold Mail Get amp Send 126 A Account See E mail account Address Book adding e mail address from 47 adding entry from e mail 68 using to address e mail 47 Addressing e mail displaying another address 26 32 92 99 116 message 47 49 using Smart Addressing 48 Advanced preference
49. 5 Click Login Your e mail box appears 6 Select messages you want to delete select Trash from the Move Selected To drop down list and then click Move Selected To D Palm Net Wireless Service My Wireless Account Email Preferences Help Logout Email USANET Read Mail Read Mail Inbox 3 unread 3 total Write Mail E Folders Go To Inbox 3 unread 3 total z Move Selected To Trash M Search Mail Mark as Unread Address Book Use checkboxes to select messages to move or maik as unread Displaying Messages 1 3 of Search Mail Subject E Services 8 Joe Sadusky lt jms510 08 16 09 35 corrections to docs 164k Email Prefs m E Joe Sadusky lt jms510 08 08 20 38 meeting tomorrow 2k Email Address E Joe Sadusky lt jms510 08 08 20 31 meeting tomorrow 2k jms4132 palm com I Select all displayed messages Go To Inbox 3 unread 3 total z Move Selected To Trash X Search Mail Mark as Unread Use checkboxes to select messages to move or mark as unread Displaying Messages 1 3 of 3 Select Trash from drop down list and click Move Selected To to delete messages TIP You can automatically delete messages on the server when you delete the message on the handheld or empty the trash See Deleting messages in Chapter 4 for more information 17 Chapter 2 Using Your Palm Wireless E Mail Account Viewing Palm com
50. Check the address to verify that it is correct and edit it if necessary If you chose Other from the Mail Services pick list on the Account Setup screen enter the e mail address for your account Sam Sync Please review the Email and Server settings and edit if necessary Endl Addrecs E mail address will be filled in automatically if you chose a preconfigured mail service Incoming Mail Server pop earthlink net Mail servers will be filled in automatically if the VersaMail application knows the names based on the mail service you chose Outgoing Mail Server smtp earthlink net Enter the name of your incoming POP mail server such as pop mail yahoo com If the VersaMail application knows the incoming mail server name based on the mail service you selected the correct server name is displayed Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com If the VersaMail application knows the outgoing mail server name based on the mail service you selected the correct server name is displayed Tap Next Do one of the following To accept these e mail options and begin using the VersaMail application tap Done This takes you to the Inbox of the account you just set up After you finish setting up a synchronize only e mail account you need to configure this account on your desktop See Configuring an account in HotSync Manager in Chapter 5 for information You will not b
51. I Netscape is not supported 74 Setting synchronization options and account settings Mail Client Action Microsoft Exchange 5 0 or later Microsoft Outlook 97 or later Microsoft Outlook Express 5 5 or later Lotus Notes Eudora 5 0 or later Direct POP connection to server Select a MAPI profile to access the mail server The conduit checks for any existing MAPI profiles and displays them in the list Enter your password for Exchange Select the MAPI profile to access the mail server The conduit checks for any existing MAPI profiles and displays them in the list Enter your password for Outlook See Configuring Microsoft Outlook later in this chapter for the changes you need to make in Outlook If you select Microsoft Outlook Express enter the password for your mail account See Configuring Microsoft Outlook Express later in this chapter for details Click Browse to locate your Notes ID and then enter your password See Configuring Eudora later in this chapter for more information about the settings to make in Eudora Select this option to synchronize an account by connecting directly with a POP server You must enter the information about the server in the VersaMail application on your handheld when you create the e mail account to access the server You will enter information about the incoming POP server the outgoing SMTP server your e mail username your password and
52. Network Password Enter a password Password If you do not assign a password you will be asked for one when you connect Connection w Custom Phone F Tap OK The Password field updates to display the word Assigned 103 Chapter 6 Going Beyond the Basics Selecting a connection The Connection field on the Network Preferences screen enables you to select the default method you want to use to connect to your ISP or to a dial in server As with services your handheld includes a number of preconfigured connection types that contain default settings You can choose one of the preconfigured connection types edit an existing connection type or create anew connection type See Setting connection preferences later in this chapter for information about creating and configuring connection settings To select a connection 1 In the Preferences screen tap the Connection pick list ecu Network Displays a list of available connections Details Connect 2 Tap the connection you want to use or tap Edit Connections to edit an existing connection or to create a new connection See Setting connection preferences later in this chapter for more information Adding telephone settings If the connection type you selected requires a phone for example if you are using a PalmModem accessory sold separately the Phone field appears When you select the Phone field your handheld opens a dialog
53. SP or dial in server 105 Chapter 6 Going Beyond the Basics To disable call waiting 1 In the Phone Setup screen tap the Disable call waiting check box to select it Phone Setup Li Phone Select this check box if Dial prefix you need to aee Enter your disable disable call code waiting 2 Enter the code to disable call waiting on the Disable call waiting line Each telephone company assigns a code to disable call waiting Contact your local telephone company for the appropriate code 3 Tap OK Using a calling card You can use your calling card when dialing your ISP or dial in server Keep in mind that there is usually a delay before you enter your calling card number When you define your calling card number you need to add commas at the beginning to compensate for this delay Each comma delays transmission of your calling card number for two seconds To use a calling card 1 In the Phone Setup screen tap the Use calling card check box Phone Setup i O Dial prefix 3 0 Select this check box to Enter your use a calling calling card number card 2 Enter your calling card number on the Use calling card line NOTE The Phone Setup dialog box works correctly for AT amp T and Sprint long distance calling card services However because MCI works differently MCI customers need to put the calling card number in the Phone field and put the phone number in the Use calling card field
54. Set As Default check box you will need to select Synchronize Active Accounts each time you perform a HotSync operation Setting synchronization options and account settings Next you must configure each mail account s general synchronization settings For example if you created an Earthlink e mail account on the handheld and want to synchronize that with the desktop set the synchronization options for the Earthlink account During a HotSync operation the Earthlink account on the handheld and the e mail application specified in the conduit are synchronized To configure an account and set the synchronization options 1 In the HotSync Action For VersaMail dialog box click Configure Accounts HotSync Action For YersaMail TM x HotSync Action For VesaMal oK O DoNothing Help T Set As Default 2 Optional Select the Enable Informational Logging check box if you want the HotSync log to record information such as errors encountered about the conduit during a HotSync operation 72 Setting synchronization options and account settings 3 Select the account to configure from the Accounts drop down list Select the account to configure and synchronize VersaMail TM Palm User The tab with the account s name and settings such as Business Settings or Yahoo Settings is displayed 4 Select the option Check this box to synchronize this mail account when you perform a HotSync operati
55. Tap Edit and then select Paste Using the command bar The command bar provides shortcuts for performing numerous tasks The options presented on the command bar change depending on which screen is displayed in the application For example if you are viewing a message in the Inbox the command bar gives you the option of quickly moving the message to another folder See Moving e mail between folders in Chapter 4 120 E mail header details To access the command bar on your handheld m Enter the command bar stroke amp in the Graffiti writing area For each type of screen in the VersaMail application the command bar offers various options as shown in the following table View Options List Inbox Outbox and so Select all messages on showing list of messages Deselect all messages A Change display font toggles between large and small font m Delete messages from the handheld icon appears only if you have previously selected all messages Reading a message Delete message from the handheld Move message to a different folder select folder from pick list Change display font toggles between large and small font Composing a message Insert the symbol ina recipient e mail address Q Add attachment Paste text Undoes last action icon appears in command bar only if you have previously performed one of the preceding actions E mail header details When viewing a message
56. account 00000 20 Chapter 3 Setting Up and Managing Other E Mail Accounts 21 Choosing a connection type s ssas srren srren reroror rren 21 Creating an e mail account using the Palm Wireless connection 22 Entering the account username and password nusus sssrin 23 Entering the name of the incoming and outgoing mail server 24 Setting mail retrieval options for a POP or IMAP account 25 Contents Setting outgoing mail options s26406 csda er eetdn eee artes As rows 26 Adding a signature 3 024 eel dcse evade ea te Rays eee eas eee eraeeles 27 Testing your new account 1543 4 2i9ceh sbi ees eee edt Sess 27 Editing eMail ACCOUNES lt i sitedeba terest arr cosa ri int ead tipset Eneasi 27 Changing the account username and password 0000005 29 Editing the name of the incoming and outgoing mailserver 29 Editing mail retrieval options for a POP or IMAP account 30 Editing outgoing mail options 2240402 ee erie eee ie ese eee tess 31 Editing a SIGNBLULG erener kin ce deer aAa aA anaes 32 Deleting an e mail account s unasu uu bles cree ere rnanera 33 Chapter 4 Getting Sending and Managing E Mail 35 Getting and reading mall s2 ce caseioe dw iecleew beekheendens eued s 35 Choosing the e mail account and displaying the Inbox 35 Getting e mail by subject or getting the entire message
57. account You can choose from the following connection types Palm Wireless default You can access an account wirelessly using the wireless modem that is built into your Palm i705 handheld This type of connection requires Palm Net service activation m Synchronize only Windows computers only You can view and manage e mail between your handheld and a desktop e mail application such as Microsoft Outlook by performing a HotSync operation using the cradle cable You can t send and receive messages wirelessly or with a modem for any account of this type See Creating a synchronize only account in Chapter 6 for more information 21 Chapter 3 Setting Up and Managing Other E Mail Accounts m Network You choose this connection method if you want to create a connection to an e mail provider without using Palm Wireless for example if you will send and receive e mail messages from your handheld using an external modem that is connected to a phone jack on the wall See Setting up an account with a network connection in Chapter 6 Creating an e mail account using the Palm Wireless connection If you are setting up a new e mail account that will use the Palm Wireless connection and you have a well known Internet service provider ISP such as Earthlink or Mindspring the VersaMail application automatically configures many of the required settings during the account setup For other ISPs you need the following info
58. ages they filter into the Inbox As you work with e mail messages in the Inbox the Reminders list doesn t display a reminder for any new messages that arrive because the messages are already displayed in the Inbox NOTE A broken envelope icon appears next to a message when an e mail was not successfully downloaded To retrieve the e mail you can either tap the reminder in the Reminders list or tap Get Mail in the VersaMail application To respond to the reminders do one of the following m Tap the check box to clear a reminder from the list NOTE Clearing a reminder only removes it from the Reminders list It does not delete the message from the VersaMail application m Tap the reminder either the mail icon or the text description to open and read the e mail message in the appropriate account s Inbox If you tap a notification for a message in the Palm com account then the Palm com Inbox is displayed m Tap Done to close the Reminders list and return to whatever you were doing on your handheld before the Reminders list appeared m Tap Snooze to see the list again in five minutes m Tap Clear All to dismiss all reminders in the Reminders list Although your handheld notifies you only of new messages received in your Palm com or Business account you can set up e mail forwarding from another e mail account to your Palm com account You can also collect e mail from other accounts into your Palm com account by setting POP mail collect
59. ail options and begin using the VersaMail application tap Done This takes you to the Inbox of the account you just set up See Chapter 4 for information on getting and sending e mail To edit additional mail options tap Next Continue with the next set of procedures Sam Yahoo Tap Done to complete the setup of your Account and then exit Tap Next to continue to set additional mail options Editing mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol To edit mail retrieval server options for a POP or IMAP account 1 Optional Change any of the following Select Get unread mail ONLY to download only unread e mail to your handheld If you don t choose this option and you tap Get amp Send all your e mail messages on your provider s mail server are downloaded to your Inbox including messages you have already read To get all e mail including e mail you have already read and not just unread e mail deselect Get unread mail ONLY To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted in VersaMail check box 30 Editing e mail accounts POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select
60. ant Days in Which to Set how many days of e mail between 0 and 999 should be Synchronize Mail Synchronized A value of 0 synchronizes all e mail in the Inbox during the next HotSync operation For other values the conduit synchronizes e mail for today and the number of days preceding today For example if you enter a value of 2 e mail is synchronized for today and yesterday if you enter 3 e mail is synchronized for today yesterday and the day before 76 Setting synchronization options and account settings Maximum Enter the maximum message size from 1 to 2048KB If the STEN EE KB message exceeds the maximum size the conduit truncates Operation the message For example the maximum message size might be 50KB and the message might have the following m Message header 1KB m Body 20KB m Attachment 1 40KB m Attachment 2 20KB In this case the conduit puts the message header body and Attachment 2 totaling 41KB on the handheld Attachment 1 is removed because adding it to the message causes the message to exceed the maximum Synchronize Select whether to synchronize all e mail between your oan Messages desktop and your handheld or unread e mail only By default the check box is deselected meaning that all e mail will be synchronized 8 Select the folder synchronization you want Select the Synchronize the Inbox check box to synchronize the Inbox during the next HotSync operation Select
61. ap Options 4 Tap Add Attachment leat ortions M Add Attachment Save To Drafts Go To Bottom 5 Tap the From pick list and select Files on Card Attachments Handheld Files on Card confidential doc Attachments 59 Chapter 4 Getting Sending and Managing E Mail 6 Tap the Type pick list and select the file type Attachments Memo Text Attachi MSWord Only file types that correspond to the types of files on the card will be displayed on the list For example if he card contains only Word docs and Address Book entries only the file types doc and vCard will be listed You can select a particular file type or select All Files to view all files on the card 7 Tap the file that you want to attach and then tap Add Attachments i Type vY Memo Text Handheld Basics Four Ways to Enter Text Download Free Applications Power Tips Attachments ro The selected file appears in the Attachments box Attachments i pe Y Memo Text Handheld Basics Four Ways to Enter Text Download Free Applications Power Tips Attachments Four Ways to Enter Text txt 8 Repeat steps 6 and 7 for each attachment you want to add and then tap Done TIP To delete an attachment from an e mail message tap the attached file in the Attachments box and then tap Delete 9 Tap Send or Outbox 60 Deleting messages Forwarding an attachment You can include attachments on a
62. at you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look as though the e mail came from the address you entered 31 Chapter 3 Setting Up and Managing Other E Mail Accounts BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the other recipients of the message For example if you want a copy of all messages you send from your handheld to be sent to your corporate e mail account enter that e mail address Sam Yahoo Outgoing Mail Options Your Name for display only Sam Pull Reply To Address Cif different than current account O BCC acopy of outgoing msgs to 2 Tap Next Editing a signature If you added a signature to the e mail messages you send you can edit the signature For example you can change your name or the telephone number that appears in each message you send To add a personal signature 1 Tap the Attach Signature to messages check box and then edit the text of the signature Sam Yahoo Outgoing Mail Options M Attach Signature to messages Sam Pull Marketing Director 555 555 5555 Tap Done to complete setup
63. ating and sending new e mail When you create a new e mail message you can enter the recipient s e mail address or use the Lookup screen to find the address To create a new e mail message 1 Tap New Palm com 579 w Inbox R Undelive System 3 12p M checking Joe Sad 3 11p R Fwd Deli Travis 3 10p M out of of Angela 3 03p e B correction Joe Sadu 8 350 E meeting to Joe Sadu 38p E meeting to Joe Sadu 31p E Tomorrow jims4 132 1712 A Welcome Suppor 1712 New Get amp Sendt Show Send Outbox Cancel Tap New Enter the recipient s name using one of the methods described in the next procedures NOTE When you address a message to several recipients you do not see all their names on the To list because the list is truncated on the To line If you tap To a dialog box lists all recipients for the current message 46 Creating and sending new e mail Addressing a message by typing the address You can address a message by entering the complete address To enter the address 1 In the New Message screen tap To and enter the address For multiple recipients type a semicolon and then a space between recipient names To RecipientList M Jones J Stone Marketing Team w NOTE Ifyou enter a comma instead of a semicolon it is automatically changed to a semicolon If you enter a space with no punctuation
64. box 49 time received 37 trash 64 viewing attachments 54 56 viewing Palm com account on Internet 16 E mail account APOP setting 114 before setting up 22 Business 5 changing e mail address 113 changing mail server settings 114 changing protocol type 111 changing username and password 111 checking for new messages 35 36 connection type 21 22 creating new 27 30 31 91 94 99 default mail service 108 110 112 deleting accounts 33 34 displaying Inbox 35 editing accounts 27 33 incoming and outgoing server 24 29 90 96 managing mail settings 110 117 network connection 22 notification filter 15 notification option 11 outgoing mail server 115 Palm wirelesss 9 password 23 29 89 96 selecting for synchronization 73 synchronization options 72 76 synchronize only account 87 90 93 synchronizing 72 82 username 23 29 89 96 See also Palm com account 128 Index E mail address changing 113 Encryption for Business account 57 Envelope icon 38 Error log 73 ESMTP 22 87 94 117 adding to an account 119 and synchronization 75 76 Eudora configuring for e mail 79 Existing accounts synchronizing username 7 upgrading database 8 Extended MAPI 74 F Files converting attachments 80 81 error log 73 Filters creating 84 85 deleting 87 editing 87 examples of 86 notification for Palm com account 15 turning on and off 86 Folders creating new 43 viewing other 40 Forwarding e mail 51 G General preferences 14 Ge
65. ccount you are accessing such as examplename yahoo com Incoming Mail Enter the name of your incoming POP mail server such as Server pop mail yahoo com Outgoing Mail Enter the name of your outgoing SMTP mail server such as erver smtp mail yahoo com Server Settings i Options v Address Servers Email Address SamPull yahoo com Incoming Mail Server pop mail yahoo com Outgoing Mail Server smtp mail yahoo com 4 Tap OK 113 Chapter 6 Going Beyond the Basics To change incoming mail server settings 1 In the Server Settings screen tap Details 2 Tap the Options pick list and select Incoming Mail Mail Servers i Options Address Servers A Incoming Mail v Gerun Outgoing Mail Max Messa Advanced Outgoing M Leave mail on server Port Number 110 O Use APOP 3 The incoming mail options are different depending on the connection type you selected and the server protocol POP or IMAP POP accounts IMAP account Server Settings i Server Settings i Options Incoming Mail Options Incoming Mail M Get unread mail ONLY M Get unread mail ONLY Max Message Size 256 Kb Max Message Size 256 Kb M Leave mail on server Port Number 110 Port Number 143 Mailbox O Use APOP O Deleted mail Trash O Sent mail Sent Get unread mail Retrieves unread e mail only To get all e mail and not just ONLY unread e mail deselect Get unread mail ONLY Max Message Size Shows the maximu
66. chment eypiee led deed be dwewet eee eace ets 61 Deleting messages 6544 cn carsayeneiGnie nie leet icdloadeweteeds DAR 61 Emptying the tr sh sisese ramado tens eee eke Kaia eee se bane eee 64 Marking messages as read or unread 21 006 s08s eevee vie aee nerd eeeneds 65 Contents Setting preferences for getting and deleting mail 67 Adding or updating an Address Book entry directly from a message 68 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop 200 00 e eee eeee 71 Configuring an account in HotSync Manager 0 0 eee eee 71 Setting synchronization options and account settings 72 Verifying handheld account settings before synchronizing accounts 77 Configuring Microsoft Outlook 0 0 6 6 78 Configuring Microsoft Outlook Express 0 06 e cece eee eee 78 Configuring Eudora iici lt cade eke ver eee soe teeuviaes Geeta edwe oes 79 Converting attached files nuuanu eeerenu tren taseteeriawres dees 80 Synchronizing an account sie vae iriver ee eet eee He a 82 Chapter 6 Going Beyond the Basics 0000c eee nannan 83 Managing mail filters tics acaye rs disad pie tna dd oe av arseisan vaedsays 84 Creating mail filters 2514s cieen te thes Hee eas veneer e Me eee eR ee 84 Turning filters on and Off si 000 sssscninsstedteneiae reve eew ewes eens 86 Editing or deleting a filter visi ci icantetetded seed
67. coming messages are returned to the senders To have the trash emptied automatically 1 Tap the Menu icon 2 Tap Options and then tap Preferences 3 Tap Advanced Preferences i General Advanced System M Enable Smart Addressing M Auto Empty Mail from Trash v Older Than 1 Week Timeout 45 secs O Auto Disconnect O Disconnect on Exit Modem Wait QO secs Auto Empty Mail from Trash is selected by default 4 Tap the pick list and select how often you want the e mail messages automatically emptied from the trash Immediately Older Than 1 Day Older Than 3 Days Older Than 1 Week Older Than 1 Month 5 Tap OK Marking messages as read or unread You can mark messages as read or unread When you tap a message to read it it is automatically marked as read NOTE Because POP servers do not support the read or unread message feature the message is in bold or regular typeface for POP accounts on the handheld but you can t connect with the server to change the message state To mark messages as read or unread 1 Tap the folders pick list and select the folder you want 2 Tap the icon next to each message you want to mark 65 Chapter 4 Getting Sending and Managing E Mail 3 Tap Mark Read or tap Mark Unread mee 4 10 w Inbox e BE check this Joe Sadu 7 08p e E need your Travis W 5 52p R Undelive System 3 12p WM checking in Joe Sadu
68. create a new service you need to enter all the settings for that service as explained in the following procedures Entering a username The User Name setting identifies the name you use when you log in to your network service provider Although this field can contain multiple lines of text only two lines appear on the screen 102 Setting network and connection preferences To enter a username In the Preferences screen tap the User Name field and enter your username cued Network Enter your username here such as your Earthlink ID User Name Password i Entering a password The Password box identifies the password you use to log in to your network service provider Your entry in this field determines whether your handheld prompts you to enter a password each time you log in to your network If you do not enter a password your handheld displays the word Prompt in this field and you must enter a password each time you log in to your network provider If you enter a password your handheld displays the word Assigned in this field and you aren t asked for your password during the login procedure If you are concerned about security select the Prompt option and do not enter a password To enter a password 1 2 3 In the Preferences screen tap the Password field Enter the password you use to log in to your network service provider Enter password here ced
69. cted under Synchronize 5 Tap OK 86 Creating a synchronize only account Editing or deleting a filter You can edit a filter and change its name or the criteria in the filter To edit or delete a filter 1 Tap the Menu icon 2 Tap Options and then tap Filters 3 Tap the name of the filter 4 Do one of the following To edit the filter revise your entry in the Name field and or your selections in the pick lists and revise the text in the edit line Tap OK To delete the filter tap Delete and then tap Yes to confirm the deletion 5 Tap OK Creating a synchronize only account A synchronize only e mail account enables you to download view and manage e mail between the handheld and a desktop e mail application such as Microsoft Outlook by performing a HotSync operation with the cradle cable You can t send and receive messages wirelessly or with a modem for any account of this type NOTE You can create a synchronize only account only on a Windows computer If you are setting up a synchronize only e mail account and have a well known ISP such as Earthlink or Mindspring many of the required settings are automatically configured during the account setup For other ISPs you need the following information m The protocol used for incoming e mail such as POP or IMAP m The name of the incoming mail server m The name of the outgoing mail SMTP server m Whether your e mail account requires any encry
70. d Outgoing Mail Servers i Options Address Servers Incoming Mail Port Numbj Outgoing Mail Advanced Outgoing M My server requires authentication ESMTP Username SamPull Password i 116 Adding APOP to an account 3 Set additional options for outgoing e mail Port Number The default is 25 the port number most SMTP servers use If you are not sure about the correct port number check with your mail server administrator My server requires Select this option if the outgoing server SMTP requires ean authentication Check with your system administrator to see if your outgoing server requires ESMTP authentication See Adding ESMTP to an account later in this chapter Mail Servers i Options w Advanced Outgoing Port Number 25 O My server requires authentication ESMTP 4 Tap OK twice Adding APOP to an account To encrypt your username and password when connecting over a network some services require APOP to work properly while others do not work properly if APOP is used If you aren t sure if your ISP or web e mail provider supports APOP check with your e mail provider NOTE APOP works only with accounts that use the POP protocol To edit an account and add APOP 1 In your Inbox or another folder screen tap the Menu icon 2 Tap Options 3 Tap Mail Servers EI Accounts Preferences R Show Options Y Disconnect About VersaMail 117 Chapter 6 Going
71. d in the left column If the plug in is selected the right column shows the name of the company supplying the plug in If a plug in is not selected the right column reads Not Selected NOTE The drop down lists in the right column display only the companies currently supplying plug ins for a particular type If more than one company supplies a plug in of a particular type for example Word doc then multiple company names appear on the list If no company is currently supplying a plug in of a particular type then the only option that appears on the list is Not Selected Do one of the following Item Action To deselect a plug in Click the right column next to the plug in type name and then select Not Selected from the drop down list To select a plug in Click the right column next to the plug in type name and then select the name of the company supplying the plug in from the drop down list To change the Click the right column next to the plug in type name and company supplying a then select the name of the company you want to supply plug in of a particular the plug in from the drop down list type 8 Click OK 81 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop Synchronizing an account To synchronize accounts you must set the HotSync action for VersaMail in the HotSync Manager You can however exclude e mail accounts from a HotSync operation TIP If you don t want an account synchronized
72. e entire message You can also use the Details dialog box to select options for getting unread e mail only downloading attachments and using filters To get e mail messages 1 Tap Get Mail If you have e mail stored in your Outbox tap Get amp Send 2 In the Get Mail dialog box tap Subjects Only to download subjects only or tap Messages to download entire messages Get Mail Subjects Only Messages TIP You can turn off the Get Mail dialog box in VersaMail Preferences See Setting preferences for getting and deleting mail later in this chapter for details 3 Optional Tap Details and set options for retrieving unread e mail downloading attachments using filters using auto disconnect specifying maximum download size and specifying the default connection type for this account Tap OK NOTE You will only see the auto disconnect option for accounts that use a connection service other than the Palm Wireless service You will only see the default connection type option for accounts other than your Palm com account See Creating mail filters in Chapter 6 for information on filters See Setting VersaMail connection preferences in Chapter 6 for information on the auto disconnect feature See Selecting a different service for a given e mail account in Chapter 6 for information on setting a default connection type Details M Get unread mail ONLY M Download Attachments O Use Filters O Auto Discon
73. e Sad 3 11p R Fwd Deli Travis 3 10p M out of of Angela 3 03p e E correction Joe Sadu 8 35a E meeting to Joe Sadu 38p E meeting to Joe Sadu 31p Tomorrow Jimns4132 1712 E Welcome Suppor 1712 Drag the column divider left or right to make the column larger or smaller New Get amp Sendt Show Moving e mail between folders You can move one or more e mail messages between folders To move one e mail 1 Tap the folders pick list in the upper right corner of the screen and then tap the name of the folder containing the message you want to move e B check this BE need your RE Undelive M checking F Fwd Deli Mout of of e B correction E meeting to E Tomorrow 0 Welcome Joe Sadu Joe Sadu jirns4 132 Suppor New Get amp Send Show Tap the icon to the left of the message you want to move and then tap Move To from the pop up menu ome 5 10 w Inbox e BE check this Joe Sadu 08p B need your Travis W 5 52p R Undelive System 3 12p W checkingq Joe Sad 3 11p is 3 10p 3 03p 8 350 7 31p 1712 1712 New Get amp Sendt Show The folders pick list appears 41 Chapter 4 Getting Sending and Managing E Mail 3 Select the destination folder from the list
74. e able to synchronize e mail between your handheld and your desktop until you configure the account on your desktop To set up additional e mail options tap Next Continue with the next set of procedures 90 Creating a synchronize only account Setting mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol To set mail retrieval server options for a POP or IMAP account 1 Optional Select any of the following Select Get unread mail ONLY to download only unread e mail to your handheld If you don t choose this option and you tap Get amp Send all your e mail messages on your provider s mail server are downloaded to your Inbox including messages you have already read To get all e mail including e mail you have already read and not just unread e mail deselect Get unread mail ONLY To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted in VersaMail check box POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server check box For example if you create an account to receive e mail from your Yahoo account and you select this option your old Yahoo e mail is still visible the next time you
75. e mail accounts Protocol Sam IMAP Username Sam Sync E appear in the list SamPull Accounts Password a O Always connect using 5 Tap the name of the account you want to change and then tap OK 6 In the Server Settings screen tap Details 7 Tap the Options pick list and then select Advanced Outgoing Mail Servers i Options Address Servers Incoming Mail Port Numb Outgoing Mail Advanced Outgoing M My server requires authentication ESMTP Username SamPull Password 119 Chapter 6 Going Beyond the Basics 8 Select the My server requires authentication ESMTP check box Mail Servers i Options w Advanced Outgoing Port Number 25 M My server requires authentication ESMTP Username SamPull Copying text from an e mail message for use in other applications You can copy any text from an e mail message either from one you have composed or read or from an attachment you have downloaded and opened such as a Word doc for use elsewhere in the VersaMail application or in another application Text you can select and copy includes the following Aname m An e mail address m Body text of an e mail message or a downloaded attachment To copy text from an e mail message 1 Tap the Menu icon 2 Tap Edit and then select Copy To paste the text elsewhere in the VersaMail application or in another application 1 Go to the new location and tap the Menu icon 2
76. e mail through Microsoft Outlook Your Palm com e mail account is a POP account You can access it from a desktop computer with Microsoft Outlook and an active Internet connection NOTE Your Palm com e mail can also be viewed through other e mail applications such as Microsoft Outlook Express or Eudora Refer to the documentation for those e mail programs to set up POP mail collection To access your Palm com account with Microsoft Outlook Start Microsoft Outlook 1 2 3 From the Tools menu select Services Click Internet E mail Click Add Click OK Complete the following settings on the General tab Enter a name to describe this e mail account such as Palm e mail Optional Enter a name or organization in the Useful Info field Enter your complete username such as username palm com or username palm net in the E mail Address field The address must include palm com or palm net after your username Optional To reply to messages that are received at this account with your Palm Wireless e mail address enter your Palm com or Palm Net address in the Reply Address field Complete the following settings on the Server tab Enter pop palm com or pop palm net depending on your Palm Wireless e mail address in the Incoming Mail field Enter in the Outgoing Mail field the name of the SMTP server your outgoing mail will use For example if you use Earthlink as your home Internet service provider your outgoing serve
77. e that they execute in the correct order NOTE Filters created on the handheld apply also to mail synchronization See Synchronizing an account in Chapter 5 for more information 85 Chapter 6 Going Beyond the Basics Turning filters on and off By default a filter that is turned on or that is selected affects all subsequent downloads of e mail until you deselect it More than one filter can be in effect at once Before you download e mail be sure to turn on the filters you want and turn off those you don t want To turn a filter on or off 1 Tap the Menu icon 2 Tap Options and then tap Filters The Filters dialog box appears with the filters you created w Connected Quotes Filters with a checkmark are O Meetings turned on Y Sales Retrieve mail if the sender address contains onlinebroke OR the receiver address starts with sales 3 Tap the pick list in the upper left corner and select Connected or Synchronize Filters bd Connected Retrieve mail if the sender address contains onlinebroke OR the receiver address starts with sales Connected applies a filter to a wireless or network transaction Synchronize applies a filter to a HotSync operation 4 Tap the filter check boxes to select the filters you want to use for a subsequent e mail transactions IMPORTANT If you deselect a filter listed under Connected be sure that the filter is also desele
78. eld also notifies you of a new message s arrival by blinking an indicator light or vibrating if the right preferences are turned on For more information see Making your handheld buzz or blink when you get new e mail later in this chapter You can set notification options only for the Palm com or Palm Desktop Link Business account NOTE The Notification option is turned on by default If the handheld does not notify you when new messages are received check whether the Notification option is turned on See Setting notification options for your Palm com account later in this chapter for more information Viewing and using the Reminders list The handheld also displays a Reminders list that shows summary information about new e mail messages and alerts from other applications such as alerts to remind you of Date Book appointments 11 Chapter 2 Using Your Palm Wireless E Mail Account To view the Reminders list m Tap the blinking asterisk ig in the upper left corner of any screen 5 55pm Reminders Tap the check box to O Gas Sales Report remove a single ChrisS example com Tap the text to open reminder from the O E Re Next Planning Meeting the e mail message list Lee example com O Noah s Birthday ape Sarah isp com The mail icon tells Re Planning Meeting Report you that this Lee example com reminder is for an e mail message If you are using the VersaMail application and you receive new e mail mess
79. es arrive You can choose how you are notified for example by a special sound or by the handheld s blinking indicator light See Setting notification options for your Palm com account in Chapter 2 for more information 37 Chapter 4 Getting Sending and Managing E Mail Icons in Palm VersaMail personal e mail software The icons to the left of a message in the Inbox indicate the message s status KA Only the subject header information is downloaded Only the subject header and attachment information are downloaded Part or all of the message text and attachment information are downloaded RO M Part or all of the message text is downloaded Reading e mail To read e mail tap the e mail message in the Inbox or the folder where the message is located Palm corm 579 w Inbox R Undelive System 3 12p F checking Joe Sad 3 11p Tap to read R Fwd Deli Travis 3 10p M out of of Angela 3 03p e E correction Joe Sadu 8 35a E meeting to Joe Sadu 7 38p E meeting to Joe Sadu 7 31p E Tomorrow jims4 132 1712 E Welcome Suppor 1712 New Get amp Sendt Show How the message appears depends on whether you are using a Palm Wireless connection or a network connection and whether you chose to get messages by subject only or to get the entire message Reading messages with a Palm Wireless connection If you chose to get
80. fication filter for e mail you receive in your Palm com account For your Palm com wireless e mail account only you can create and use a notification filter to limit the e mail messages that trigger an alert from your handheld The notification filter doesn t filter the e mail messages themselves just the notification all messages are still delivered For example when you travel you may want to be alerted only to e mail regarding a specific project You can create a notification filter that alerts you when e mail that meets these conditions arrives in your Palm com account NOTE Although the notification filter alerts you when e mail that meets the filter criteria arrives all other e mail messages are also received into your Palm com account You don t receive a notification for other messages however If you want to receive only specific e mail messages in your Palm com Inbox you can create mail filters See Creating mail filters in Chapter 6 for more information To create or edit a notification filter 1 Tap the Menu icon 2 Tap Options 3 Tap Notification 4 Tap Filter 5 Tap Edit 6 Use the pick lists to create criteria for the notification filter Notification Editor Ifthe w To Set the filter criteria w Contains Then Notify Me Tap to remove the current notification filter The two pick lists and the edit line combine to create a statement that identifies the type of e mail that trig
81. gers notification For example a filter might read If the From Contains mweston example com Then Notify Me You can also use the And button to create a more complex statement such as If the From Contains mweston example com And if the Subject Starts with Apollo Project Then Notify Me 15 Chapter 2 Using Your Palm Wireless E Mail Account When you use this notification filter only e mail matching these conditions prompts a notification alert on your handheld To Select the header field with the information contained in the edit line To From Subject Contains Select a filter action Contains Starts with Does not contain Edit line Enter the text that must be found in the header field For example if you want to be notified only of e mail where the Subject is the Apollo Project enter Apollo Project Add Use to further refine the notification criteria by linking two conditions together Tap Add and then select criteria from the To and Contains pick lists Enter the text that must be found in the header field in the Edit line 7 Tap OK Viewing your Palm com e mail on the Internet You can access your Palm com e mail on any desktop computer with a web browser To access your Palm com account on the Internet 1 Go to http my palm com 2 Click Web based E mail Inbox 3 Enter your Palm Wireless service username and password 4 If you have a Palm Net e mail address select
82. h message you send To add a personal signature 1 Tap the Attach Signature to messages check box and then enter the text of the signature This signature will be attached to all your outgoing e mail Sam Yahoo Outgoing Mail Options M Attach Signature to messages Sam Pull Marketing Director 555 555 5555 Tap Done to complete setup 2 Tap OK 99 Chapter 6 Going Beyond the Basics Setting VersaMail connection preferences In VersaMail Preferences some preferences are specifically for accounts that use a network connection To set network connection preferences 1 Tap the Menu icon 2 Tap Accounts and select the account with the network connection 3 Tap Options 4 Tap Preferences 5 Tap Advanced Preferences i General Advanced System E Enable Smart Addressing E Auto Empty Mail from Trash Older Than 1 Week O Auto Disconnect O Disconnect on Exit Moder Wait secs 6 Select preferences Enable Smart Allows the VersaMail application to type ahead and Addressing complete an e mail address it recognizes See Using Smart Addressing to address a message in Chapter 4 for more information Auto Empty Mail Determines how often e mail messages in the trash are from Trash automatically deleted See Emptying the trash in Chapter 4 for more information Timeout Sets the number of seconds that the VersaMail application tries to connect before timing out If you are us
83. h you want to install the VersaMail application Select the Palm User Name where you want the VersaMail Client to be installed The next time you synchronize this user s device the VersaMail client will be downloaded to the device Joe Fr emai Cancel Click OK Press the HotSync button on your handheld to perform an initial HotSync operation Tap Reset leaning up please wait You now need to reset your handheld computer by tapping the button below 6 Press the VersaMail button on your handheld 7 Tap Yes to update the files on your handheld NOTE You cannot continue using the VersaMail application until you tap Yes Synchronizing an existing username If you plan to synchronize your handheld with an existing username by performing a HotSync operation you must do so before you enter your e mail account information in the VersaMail application If you enter the e mail account information first and then synchronize your handheld to an existing username the username information overwrites the e mail account information you entered Chapter 1 Getting Started with Palm VersaMail Personal E mail Software Upgrading a MultiMail database You can upgrade any mail database that you created in an earlier version of the MultiMail application in order to use the database with the VersaMail application To upgrade an existing e mail database for use with the VersaMail application 1
84. hapter 2 Using Your Palm Wireless E Mail Account 4 Tap the Notify Sound pick list and select a sound The handheld plays a brief demonstration of the sound With the sound turned off the indicator light goes on or the handheld vibrates if you selected one of those options see the next section Palm com Notify Notify me of ALL rifAl Notify Sound Cancel Warbler 5 Tap OK Making your handheld buzz or blink when you get new e mail You can select how your handheld notifies you of new e mail by setting the Alarm preferences These preferences are set in your handheld s General preferences To make your handheld buzz or blink when you get new e mail 1 Tap the Home icon O 2 Tap the Preferences icon 3 Tap the Preferences pick list in the upper right corner and then tap General Preferences w General Auto off After w 3 minutes Stay on in Cradle O System Sound w Low Alarm Sound w Low Alarm Vibrate w On Alarm LED w On Game Sound w High Beam Receive w On 4 Do either or both of the following To change the volume of the Alarm Sound tap the Alarm Sound pick list and then tap Low Medium High or Off To change whether or not the handheld vibrates when you receive new e mail tap the Alarm Vibrate pick list and then tap On or Off 5 Press the VersaMail button on your handheld 14 Viewing your Palm com Inbox on your handheld Creating a noti
85. he Subject field and enter the subject of your message Send Outbox Cancel I ve sent copies of the new proposal ffor XYZ Inc to all team members Pleas review and be prepared to Hiscuss at thr next team meeting Send Outbox Cancel 49 Chapter 4 Getting Sending and Managing E Mail To access the editing features available on the Edit menu tap the Menu icon The first character of each sentence is automatically capitalized for you 3 Optional Tap the Menu icon tap Options and then select Add Attachments See Attaching files to e mail later in this chapter 4 Tap one of the following to send the e mail message Send Sends the message immediately Outbox Stores e mail in the Outbox so you can compose e mail offline and then send all e mail during one connection with the server To send your e mail later go to the Outbox and tap Get amp Send The connection to the mail server is initiated and all the e mail in the Outbox is delivered TIP You can also tap the Menu icon tap Options and then tap Save To Drafts to save this message in the Drafts folder rather than send it Completing drafts If you are composing an e mail message and you exit the VersaMail application before tapping Outbox Send or Cancel the message automatically moves to the Drafts folder To finish editing the message tap the folders pick list and select Drafts Select the e mail message you want t
86. held device Selectthe Palm User Name where you want the VersaMail Client to be installed The next time you synchronize this user s device the VersaMail client will be downloaded to the device Palm User E hetellehield 4 Click Next 5 Optional Select the Palm Desktop Link 1 2 check box If you are using Microsoft Outlook to access an Exchange corporate e mail account and want to securely access your business e mail wirelessly from your handheld you can use Palm Desktop Link Activating Desktop Link on your desktop computer automatically creates a Business e mail account on your handheld See the Palm Desktop Link Handbook for more information If Desktop Link 1 1 is already installed on your desktop computer you must install version 1 2 to continue accessing your business e mail If you are installing Palm Desktop Link for the first time you can install the VersaMail application and Desktop Link 1 2 at the same time NOTE You should only select the Palm Desktop Link 1 2 check box if you have a Windows computer and are using Microsoft Outlook to access an Exchange corporate e mail account Otherwise Desktop Link will not work InstallShield Wizard x Select Features Choose the features Setup will install Select the features you want to install and clear the features you do not want to install pei Select this check box only if you want to install Palm Desktop Link The Desktop Link co
87. his is usually a memo or another plain text file This is usually a web page or a formatted text file By default the VersaMail application strips the formatting and shows only the text of most HTML attachments However some browsers allow other applications to pass them a file for viewing in full HTML If your browser supports this function you can view HTML attachments with all formatting intact You do not need to do anything different in the steps for downloading and viewing attachments the attachment is automatically opened in the correct format for your handheld text only or full HTML based on the applications you have installed The formatting is stripped and the text of most Microsoft Word documents is shown 54 Working with attachments Other application For other types of application files your handheld may contain files such as a viewer that allows other applications to pass it a file for graphics files a ak i viewing For example your handheld may contain an image viewer that allows another application to pass it a JPEG or GIF attachment for viewing You do not need to do anything different in the steps for downloading and viewing attachments if your handheld contains such a viewer the attachment is automatically opened If your handheld does not contain such a viewer you cannot view the attachment PRC prc This is a Palm OS application that you can install and run on your handheld PDB pdb This
88. icrosoft Outlook 97 98 2000 XP with an e mail account in the VersaMail application but you must set Microsoft Outlook as the default mail handler You must check your username and password To configure Microsoft Outlook 1 In the Control Panel click Internet Options NOTE For Windows XP click Network and Internet Connections and then click Internet Options 2 Click the Programs tab 3 Select Microsoft Outlook as the default e mail program 4 Click OK NOTE Make sure your username and password are set up correctly within Microsoft Outlook Configuring Microsoft Outlook Express You can synchronize an e mail account in the VersaMail application with Microsoft Outlook Express 5 5 or 6 0 but you must set Outlook Express as the default mail handler NOTE Make sure your username and password are set up correctly within Outlook Express To configure Outlook Express 1 In the Control Panel click Internet Options NOTE For Windows XP click Network and Internet Connections and then click Internet Options 2 Click the Programs tab 78 Setting synchronization options and account settings 3 Select Outlook Express as the default e mail program 4 Click OK TIP You can also make Outlook Express the default mail handler within the e mail application From the Tools menu select Options Click the General tab and then click Make Default IMPORTANT Outlook Express must be running in order for you to perform
89. ields when the recipient s name and e mail address are in your Address Book By default Smart Addressing is selected in VersaMail Preferences To use Smart Addressing to address a message 1 In the New Message screen tap To 2 Start entering the person s name such as Joe Smith Once the name is recognized from your Address Book the name and e mail address are automatically completed on the recipient list For example if you have a Joe Smith and a Joan Smith in your Address Book and no other names starting with J once you enter Joe the entry Joe Smith is completed with the correct e mail address Turning Smart Addressing on or off You can turn Smart Addressing on or off in VersaMail Preferences To turn Smart Addressing on or off in VersaMail Preferences 1 In the Inbox tap the Menu icon 2 Tap Options 3 Tap Preferences 48 Creating and sending new e mail 4 Tap Advanced Preferences i General Advanced System M Enable Smart Addressing M Auto Empty Mail from Trash v Older Than 1 Week Timeout 45 secs O Auto Disconnect O Disconnect on Exit Modem Wait 0 secs 5 Tap the Enable Smart Addressing check box to turn Smart Addressing on or off A checkmark means it is turned on 6 Tap OK Composing and sending e mail After you enter your recipient addresses you can compose the rest of the e mail message To compose the rest of the e mail and send it 1 Tap t
90. il and select settings Account Name Sam Yahoo Mail Service v Yahoo Protocol v POP O Synchronize Only Account 6 Tap Next Entering the account username and password In the next part of the VersaMail Account Setup you enter the username and password for this account To enter the account username and password 1 Enter the username you use to access your e mail This is generally the part of your e mail address that appears before the symbol it is usually not your entire e mail address Sam Yahoo Please enter the username and password for this mail service Username SamPull Password 23 Chapter 3 Setting Up and Managing Other E Mail Accounts 2 Tap the Password box and then enter your password The Password box displays the word Assigned to indicate that a password has been entered 3 Tap OK 4 Tap Next Entering the name of the incoming and outgoing mail server You need to enter your e mail address for the account you are accessing as well as the name of the incoming and outgoing mail servers To enter mail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and mail service you entered Check the address to verify that it is correct and edit it if necessary If you chose Other from the Mail Services pick list on the Account Setup
91. ilters determine which e mail messages are downloaded to your handheld and in which folder the downloaded messages are stored For example you may want to file e mail about sales meetings in a Sales folder You can create a filter that automates this action so that whenever you receive an e mail message about sales meetings it is immediately sent to the Sales folder which you created in the filters screen Creating mail filters To create a mail filter you select various criteria such as To From and Contains This information makes up the filter statement For example if you want stock quotes from your online brokerage service sent to a specific folder you can filter those mail messages and store them in the Inbox folder The filter statement which is displayed in the Filter Editor is shown in the following figure Filter Editor i Ifthe w From Contains onlinebroke Then get mail and move to w Inbox To create a filter 1 Tap the Menu icon 2 Tap Options and then tap Filters 3 Tap New 4 Enter a short description of the filter in the Name field Filter Editor Li Ifthe w To w Contains Then get mail and move to w Inbox 84 Managing mail filters 5 Use the If the pick lists to create criteria for the filter The three pick lists and the edit line combine to create a statement that identifies the type of e mail and where you want the e mail stored For example a filter might
92. in any folder you can change the view of the message header The e mail header options are as follows m Short header Shows sender s name or address From field and subject line Subj field 4 20f3 p E ap header icon to switch to full Short header header From samimap imap com shows sender Subj deadlines name and message su bject All deliverables are due on my desk only by 5PM Sam Pull Marketing Director 555 555 5555 121 Chapter 6 Going Beyond the Basics Full header Shows the following Sender s name or e mail address From field Subject line Subj field Date message was composed sent or received Date field Size of message including any attachments Size field Recipient s name or e mail address To field 4203 p Tap header icon to switch to es decal From samimap imap com short header S ows sender Subj deadlines subject date Date Wed Jun 19 2002 9 29 pm size and Size 157 bytes recipient To Marketing Team information All deliverables are due on my desk by 5PM Sam Pull Marketing Director To switch between short header and full header view tap the header icon in the upper right corner of the screen Backing up mail databases In most cases your mail is on your server so you do not need to back up your e mail database from your handheld If you want to make sure you have a current copy of all your e mail you can
93. ing an adapter with a cellular phone this value should be greater than 45 seconds To change tap the Timeout field and enter a new value Auto Automatically disconnects your remote connections after Disconnect each command Each command you perform initiates a new call to your ISP This setting is not recommended if you plan to perform multiple mail transactions in a short time 100 Setting network and connection preferences Disconnect on Disconnects from the network connection only after you Exit leave the VersaMail application This feature is an alternative to AutoDisconnect This option keeps your connection active while you perform multiple transactions in the VersaMail application but automatically disconnects when you move on to a different application on your handheld If this option is not selected you must manually disconnect from your ISP Modem Wait Displays the number of seconds that the modem uses to initialize itself If you have a wireless modem tap and enter a number of seconds for the wait The typical setting for a wireless modem is 3 and the typical setting for most normal modems is 0 Testing your new account When you have finished setting up a new e mail account the VersaMail application displays the account s Inbox You can test whether the e mail account is set up and working properly by tapping Get Mail See Getting e mail by subject or getting the entire message in Chapter 4 for more inf
94. ion 1 2 5 maximum message size 57 notification options 37 Palm Wireless service 9 Palm com account address 9 collecting e mail from other accounts 19 deleting messages 17 e mail alert 13 e mail forwarding 12 mailbox limit 16 notification filter 15 notification option 11 13 notification sound 13 14 viewing in Microsoft Outlook 18 viewing in other e mail applications 18 130 Index viewing on handheld 10 viewing on Internet 16 Palm Net address 9 service plan 9 username 18 wireless service 93 PalmModem accessory connecting using 93 Paperclip icon 38 Password 23 29 89 96 changing 111 editing in account 27 network 103 Personal signature See Signature Phone number call waiting 105 ISP 104 prefix 105 using a calling card 106 Phone settings for ISP or dial in server 104 106 Plug ins 81 POP accounts 25 30 91 97 adding an account 23 28 88 95 APOP synchronization in 75 POP3 accounts collecting e mail 19 description of 19 Port number 114 117 Preferences advanced 65 connection 101 108 deleting e mail 67 getting mail 67 mail databases 122 modem 100 network 101 108 Trash 65 VersaMail 48 56 64 67 100 Profile 76 Protocol changing type 111 Push e mail 12 R Read messages marking 65 Reading e mail 35 38 Registering Documents To Go 8 Reminders list types of reminders 11 using 12 viewing 11 Replying to e mail 52 S Saving e mail databases 122 e mail messages 63
95. ion options When e mail forwarded or collected from other accounts is received into your Palm com account it is pushed to your handheld and you are notified of its arrival 12 Viewing your Palm com Inbox on your handheld Setting notification options for your Palm com account For your Palm com account you can turn the notification sound on or off to determine which messages trigger an alert To set notification options 1 Press the VersaMail button on your handheld 2 Tap the Menu icon 3 Tap Options 4 Tap Notification 5 Select one of the following options On You are notified of all new e mail whenever wireless coverage is enabled This is the default Off You receive no notifications Filter You can create a notification filter that determines which e mail messages trigger an alert You can create a notification filter only for your Palm com account See Creating a notification filter for e mail you receive in your Palm com account later in this chapter for more information Palm com Notify fF O On OTF Filter mail Notify me of ALL new mail for your Palm com account Notify Sound w System 6 Tap OK Changing the notification sound You can choose from a variety of sounds such as birds bumble bees or simply an alarm to notify you when new e mail is received in your Palm com or Business account 1 Tap the Menu icon 2 Tap Options 3 Tap Notification 13 C
96. l accounts To create and edit e mail folders for a Palm Wireless connection 1 Tap the folders pick list in the upper right corner of the screen and then tap Edit Folders 2 On the Edit Folders screen do any of the following Edit Folders i To create a new folder tap New and then enter the new folder name called category name on the screen When you have finished tap OK Edit Categories Enter anew category name l t To rename a folder tap the folder name from the list on the screen tap Rename and then enter the new folder name called category name on the screen When you have finished tap OK Edit Categories Enter a new category name Favorites Todelete a folder tap the folder name from the list on the screen and then tap Delete 44 Getting and reading e mail Creating and editing folders with a network connection For accounts that use a network connection the procedure for creating and editing folders varies slightly between POP and IMAP e mail accounts To create and edit e mail folders for a Palm Wireless connection 1 Tap the folders pick list in the upper right corner of the screen and then tap Edit Folders 2 On the Edit Folders or Edit IMAP Folders screen do any of the following POP accounts Edit Folders i IMAP accounts Edit IMAP Folders To create a new folder tap New and then enter the new folder name called category name
97. l e mail including e mail you have already read and not just unread e mail deselect Get unread mail ONLY To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted in VersaMail check box 97 Chapter 6 Going Beyond the Basics POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server check box For example if you create an account to receive e mail from your Yahoo account and you select this option your old Yahoo e mail is still visible the next time you visit Yahoo com to access your Yahoo e mail Inbox To limit the maximum size of an incoming e mail message enter the size in kilobytes KB for the Maximum Message Size The maximum size of an incoming message is 5KB by default but you can enter a smaller size The maximum message size that you can retrieve is 60KB for the body text and 2MB total including attachments POP accounts IMAP accounts Sam Yahoo Sam IMAP Incoming Mail Options Incoming Mail Options M Get unread mail ONLY M Get unread mail ONLY O Delete messages on the O Delete messages on the server when they are server when they are deleted in VersaMail deleted in VersaMail Leave mail on server e g to view on desktop later Maximum Message Size 5 Kb Maximum Message Size 5 Kb
98. lly not your entire e mail address Sam Yahoo Please enter the username and password for this mail service Username SamPull Pass Tap the Password box and then enter your password The Password box displays the word Assigned to indicate that a password has been entered Tap OK Tap Next Entering the name of the incoming and outgoing mail server You need to enter your e mail address for the account you are accessing as well as the name of the incoming and outgoing mail servers To enter mail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and mail service you entered Check the address to verify that it is correct and edit it if necessary If you chose Other from the Mail Services pick list on the Account Setup screen enter the e mail address for your account Sam Yahoo Please review the Email and Server settings and edit if necessary Em il Address E mail address will be filled in automatically if you chose a preconfigured mail service Incoming Mail Server pop mail yahoo com Mail servers will be filled in automatically if the VersaMail application knows the names based on the mail service you chose Outgoing Mail Server smtp mail yahoo com 96 Creating a network e mail account 2 Enter the name of your incoming POP
99. m message size that you can receive Leave mail onserver Leaves e mail that you receive on the handheld on the POP only server also Port Number Defaults to 110 for POP and 143 for IMAP servers respectively If you are not sure about the correct port number check with your mail server administrator Use APOP POP Encrypts your username and password when traveling only over the network Some services require APOP to work properly while others do not work properly if APOP is used If you aren t sure if your ISP or web e mail provider supports APOP check with your e mail provider See Adding APOP to an account later in this chapter Mailbox IMAP only Defines the root mailbox on your IMAP server 114 Managing mail settings Deleted Mail IMAP Stores deleted e mail in the folder you specify on the only server This field is case sensitive so spell the folder name exactly as it is spelled on the server For example if your Deleted Mail folder is called Trash with a capital T on the server you must enter Trash in this space Sent Mail IMAP Shows the name of your Sent Mail folder on the server only This field is case sensitive and the folder name should be spelled exactly as it is spelled on the server 4 Tap OK If you are using the Palm VersaMail HotSync Conduit and you have an IMAP account you must configure the outgoing mail settings if you want to send mail To set outgoing mail server SMTP set
100. mail account 108 110 112 Mail settings changing e mail address 113 changing mail server settings 114 changing protocol type 111 changing username and password 111 managing 110 117 Mailbox adding new 27 94 99 Marking messages unread read 65 Maximum message size Business account 57 for HotSync operation 77 incoming e mail 25 31 91 98 POP and IMAP server 114 Microsoft Exchange 5 0 75 Microsoft Outlook configuring for e mail 78 synchronizing with 75 viewing Palm com account 18 Microsoft Outlook Express configuring for e mail 78 selecting as mail client 75 viewing Palm com account 18 Modem auto disconnect 100 initialization string 108 initializing 101 preferences 100 timeout 100 Modem sled connecting using 93 MultiMail upgrading database 8 Multiple addressees 47 Netscape 74 Network password 103 phone settings 104 selecting connection 104 username 102 Network account creating new 27 94 99 Network preferences setting 101 108 New account See Network account creating and Synchronize only account creating Notification filters 15 Notification option changing the sound 13 filter for Palm com account 15 Palm com account 13 0 Old messages deleting 61 Outbox 43 storing e mail 49 synchronizing 77 Outgoing server settings 24 29 90 96 115 P Palm Bluetooth Card setting up an e mail account using 93 Palm Desktop Link creating security key 73 description of 124 e mail notification 13 installing vers
101. mail server such as pop mail yahoo com If the VersaMail application knows the incoming mail server name based on the mail service you selected the correct server name is displayed 3 Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com If the VersaMail application knows the outgoing mail server name based on the mail service you selected the correct server name is displayed 4 Tap Next 5 Do one of the following To accept these mail options and begin using the VersaMail application tap Done This takes you to the Inbox of the account you just set up See Chapter 4 for information on getting and sending e mail To set up additional mail options tap Next Continue with the next set of procedures Sam Yahoo Tap Done to complete the setup of your Account and then exit Tap Next to continue to set additional mail options Setting mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol To set mail retrieval server options for a POP or IMAP account 1 Optional Do any of the following Select Get unread mail ONLY to download only unread e mail to your handheld If you don t choose this option and you tap Get amp Send all your e mail messages on your provider s mail server are downloaded to your Inbox including messages you have already read To get al
102. mponent from your Outlook Exchange server to your device Space Required on C 3328K Space Available on C 709184 K lt Back Carcel 6 Click Next Chapter 1 Getting Started with Palm VersaMail Personal E mail Software 7 Be sure that the handheld is in the cradle and that the cable is properly attached to your computer and then click Finish InstallShield Wizard InstallShield Wizard Complete Setup has finished installing Palm VersaMail tm on your computer You must now HotSync your device in order to complete this installation Place your device in the cradle Do not press the HotSync button on the cradle yet first click the Finish button on this screen Then follow the instructions as they appear cae 8 Follow the onscreen instructions for performing an initial HotSync operation The HotSync operation updates the VersaMail application files on your handheld 9 Tap Reset leaning up please wait You now need to reset your handheld computer by tapping the button below 10 Press the VersaMail button on your handheld 11 Tap Yes to update the files on your handheld NOTE You cannot continue using the VersaMail application until you tap Yes Synchronizing an existing username To install the VersaMail application Mac users 1 Locate and double click the file versamail_i705_mac 2 When prompted select username of the handheld to whic
103. n 6 00 cece eee eee 3 What s New s s02 nd smiuaees ak cleeisaudeh sasbaehes ae ek ee ieee ness 3 Installing the VersaMail application 0 eee 4 Synchronizing an existing username 2 cidy i asin keeles eee He es 7 Upgrading a MultiMail database 22 i215 eda che oe be ek 8 Getting and installing Documents To Go 6 cece eee eee 8 Chapter 2 Using Your Palm Wireless E Mail Account 9 What is a Palm Wireless e mail account 06 cece cece 9 Viewing your Palm com Inbox on your handheld 4 10 Receiving e mail notification 5 2ceva reek ed Beka G ee eRe rrna 11 Viewing and using the Reminders list 0 0000 eee eee 11 Setting notification options for your Palm com account 13 Changing the notification sound etcede vewu gees evade tech ewenees 13 Making your handheld buzz or blink when you get new e mail 14 Creating a notification filter for e mail you receive in your Palm com account v 04 reecev eid ehareeneeenes eee ghweee REA 15 Viewing your Palm com e mail on the Internet 00 0004 16 Working with your Palm com mailbox limit 00 0004 16 Deleting messages from your Palm com account 00000 e eee 17 Viewing Palm com e mail through Microsoft Outlook 18 Collecting e mail from other POP3 accounts into your Palm com account 19 Forwarding e mail from another e mail
104. n that came with the handheld About This Book Getting Started with Palm VersaMail Personal E mail Software Palm VersaMail personal e mail software is the newest offering in the line of Palm personal e mail software applications Formerly known as MultiMail software the VersaMail application contains new features that make sending and receiving e mail messages and managing e mail accounts easier than ever You can quickly and easily install version 2 0 of the VersaMail application on your Palm i705 handheld and then begin using its many features You can upgrade any version of MultiMail SE or MultiMail Deluxe to the VersaMail application version 2 0 This chapter describes the following Downloading and installing the VersaMail application m Synchronizing an existing username m Upgrading an existing MultiMail database for use with the VersaMail application Downloading and installing DataViz Documents To Go Upgrading to the VersaMail application What s new Your Palm i705 handheld came with MultiMail Deluxe 1 0 and you may have upgraded to version 1 2 To take advantage of the many new features you should install version 2 0 of the VersaMail application The VersaMail application offers improved product performance bug fixes and new features that enable you to do the following m Set up and edit e mail accounts quickly and easily through a streamlined setup process m Create anew Address Book
105. name your password and your e mail address During the HotSync operation the conduit reads the settings you made If the settings do not exist or all server information is wrong an error is reported in the HotSync log file However if the incoming server IMAP is correct the Inbox is synchronized if the option to synchronize the Inbox is selected If the outgoing server SMTP is correct the Outbox is synchronized send e mail if you selected the option to synchronize the Outbox If neither is correct then nothing happens If you want to synchronize e mail for an account that requires ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use ESMTP on your handheld See Adding ESMTP to an account in Chapter 6 for details Other e mail Select Microsoft Exchange 5 0 or later as the choice for the applications Mail Client option if your e mail application is compatible with extended MAPI If your e mail application is compatible with SMAPI select Microsoft Outlook Express as the choice for the Mail Client option NOTE A profile contains configuration information such as the location of incoming e mail your personal address book and other information services that you can use The profile may be MS Exchange Settings your name or something different For more information on profiles see your e mail application s documentation Enter the Sync Mail Restrictions you w
106. nect Max Message Size 5 KB O Always connect using 36 Getting and reading e mail NOTE The maximum size of an incoming message is 5KB by default The maximum message size that you can retrieve using a Palm Wireless connection is 60KB for the body text and any attachments The maximum message size that you can retrieve using a network connection is 60KB for the body text and 2MB total including attachments 4 Tap OK The Getting Messages dialog box shows updates as your e mail is downloaded Getting Messages Connecting When the Getting Messages dialog box disappears a new dialog box displays the number of new e mail messages Finished 1 new message 5 Tap OK A list of your e mail appears in the Inbox Shows unread total messages Palm com 579 w Inbox Icons indicate R Undelive System 3 12p whether a m M checking Joe Sad 3 11p etneramessage e Rt Fwd Deli 3 10p or subject has been M out of of Angela 3 03p downloaded or has B correction Joe Sadu 8 35a attachments E meeting to Joe Sadu 7 38p E meeting to Joe Sadu 31p E Tomorrow Jims4 132 1712 Welcome Suppor 1712 Displays the time for messages received today and the date for all other messages New Get amp Sendt Show TIP For your Palm com or Business account you can set up Notification options to notify you when new messag
107. ny attachments that do not cause the message to exceed the maximum message size are downloaded For example if the maximum message size is 5KB and you download a message whose body text size is 2KB then any attachment under 3KB is also downloaded and any attachment over 3KB is not inbox 4 1of9 gt QE Tap paper clip icon to view From Joe Sadusky 4 attachment lt jms510 hotmail com gt Subj for your review see attached Send and receive Hotmail on your v If the message was downloaded tap the name of the attachment you want to view and then tap View Attachments Size 6 bytes Type Text If the message or messages were not downloaded because they exceeded the maximum message size select the message or messages to download from the Download Attachments screen and tap Download Download Attachments confidential doc Download Cancel When downloading is complete tap the name of the attachment you want to view and then tap View When you have finished viewing the attachment tap Done This returns you to the Attachments dialog box where you can select another attachment to view if you want to When you have finished viewing all attachments tap Done in the Attachments dialog box This returns you to the Message screen 56 Working with attachments Saving attachments to an expansion card If you have purchased an expansion card that provides extra memory you can save
108. ny message you forward up to the maximum message size To forward a message with an attachment 1 Tap the folders pick list and select the folder that contains the e mail message you want to forward 2 Tap the e mail message to display it 3 Tap the Forward button labeled Fwd 4 Tap To On the Recipient List screen enter or look up the recipient address See the procedure for creating e mail presented earlier in this chapter for more information on addressing messages 5 Follow the procedure for attaching files presented earlier in this chapter Deleting messages You can delete one or more e mail messages from any folder For example you can delete old messages in the Inbox or messages that you were working on in the Drafts folder When you delete a message it is placed in the Trash folder See Emptying the trash later in this chapter To delete messages on the server when you empty the trash on your handheld you can select the Delete Msgs on Server setting in VersaMail Preferences It is important to delete messages on the server because your Palm com account is limited to 5MB If you don t periodically empty the trash and delete messages on the server new e mail messages may bounce back to the sender See Setting preferences for getting and deleting mail later in this chapter IMPORTANT If you don t select the Delete Msgs on Server setting you should occasionally access your Palm com account on
109. o attach a file to a message 1 Tap the Menu icon 2 Tap Options 3 Tap Add Attachment GZA Options M Add Attachment Save To Drafts Memo Text Attachi MSWord All files of the selected type appear in the Type box For example if you select Appointments vcs you can tap Date Book to see a list of appointments from a particular date that you can attach or you can tap To Do to see To Do List tasks 5 Tap the file that you want to attach and then tap Add Attachments i pe Y Memo Text Handheld Basics Four Ways to Enter Text Download Free Applications Power Tips Attachments 58 Working with attachments The selected file appears in the Attachments box Attachments i e Y Memo Text Typ Handheld Basics Four Ways to Enter Text Download Free Applications Power Tips Attachments Four Ways to Enter Text txt 6 Repeat steps 4 and 5 for each attachment you want to add and then tap Done TIP To delete an attachment from an e mail message tap the attached file in the Attachments box and then tap Delete 7 Tap Send or Outbox Uploading attachments from an expansion card If you have purchased an expansion card and have saved files to the card you can upload files to attach to an e mail message you are sending To upload an attachment from an expansion card 1 Insert the expansion card into the slot on your handheld 2 On the New Message screen tap the Menu icon 3 T
110. o complete or edit and tap Edit You can also delete the message in the Drafts folder Attaching a personal signature You can include a personal signature such as your name e mail address and telephone number to each e mail message you send To create a personal signature 1 Tap the Menu icon 2 Tap Options 3 Tap Preferences 4 Tap Signature Preferences a General Get w Subjects Only Ask Every Time Confirm Deletions O Delete Msgs on Server Download Attachments 50 Creating and sending new e mail 5 Tap the Attach Signature check box to select it Sam Yahoo Outgoing Mail Options M Attach Signature to messages Sam Pull Marketing Director 555 555 5555 Tap Done to complete setup 6 Enter your signature information For Palm com accounts only the following default signature is included with all outgoing messages Signature Attach Signature You can use this default signature add additional text to this signature or delete it and enter your own signature information 7 Tap OK Forwarding e mail You can quickly forward an e mail message from any folder other than the Outbox folder To forward an e mail message 1 Tap the folders pick list and select the folder that contains the e mail message 2 Tap the e mail message to display it 51 Chapter 4 Getting Sending and Managing E Mail 3 Tap the Forward button labeled Fwd 4 103 gt
111. ocumentation or Help files for the e mail provider from which you want to forward mail for more information NOTE Check with your e mail provider to see if there is a charge for forwarding mail 20 Setting Up and Managing Other E Mail Accounts With Palm VersaMail personal e mail software you can access e mail accounts from other e mail providers such as Earthlink or Yahoo Some companies may also allow access to corporate e mail with the appropriate mail server configuration see Accessing corporate e mail in Chapter 6 for information You can add up to eight other e mail accounts to send and receive e mail by using your Palm Wireless connection requires Palm Net service setting up a connection with a different network service provider for example using an external modem accessory sold separately or synchronizing to a desktop e mail application For example if you have a Yahoo e mail account you can create anew account in the VersaMail application and name that new account Yahoo so that you can send and receive mail from your Yahoo account using your handheld This chapter describes the following m Choosing a connection type m Setting up and configuring e mail accounts that use the Palm Wireless connection m Editing e mail accounts m Deleting e mail accounts Choosing a connection type When you set up a new account in the VersaMail application you choose the method for connecting to your e mail
112. on otherwise the account will not be synchronized Enter the message size and the number of days before today that synchronization occurs Check here for helpful notes when configuring an e mail client 5 Optional If you are configuring your Business account you can enter the number of days before the security key expires and the VersaMail application generates a new security key Select Enable Key Expiration and then enter a value between 0 and 999 73 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop A 0 value generates a security key during the next and each subsequent HotSync operation Select the key expiration and then Shows when a security enter the number of days to key was last created regenerate the security key i VersaMiail TM Palm User dangl 3 Accqunt Sync Management Business Settings Attachment Conversion I heck this box to synchronize this mail account when you perform a HotSync operation Expire security key every 900 days Security keys last created Mon Apr 29 2002 15 19 15 V Enable Key Expiration r Connection Information r Syne Mail Restrictions 4 2 Days in which to synchronize mail Mail Client Microsoft Exchange 5 0 or higher 3 Maximum message size KB for Mail Profile Microsoft Outlook Internet Setting 50 HotSync operation Mail Password I Synchronize unread messages only Optional Setup Notes p Folder Synchronization
113. ontains the e mail message to which you want to reply 2 Tap the envelope icon next to the message and then tap Reply on the pick list mee 4 10 w Inbox e BE check this Joe Sadu 7 08p e E need your Travis W 5 52p R Undelive System 3 12p W checking in Joe Sadu 3 11p Get Message is 3 10p Move To 3203p Mark Read adu 8 350 Mark Unread adu 7 31p Reply we 1412 1412 Mew Get amp Send Show 3 In the Reply Options dialog box select choices for replying to the sender only or to all e mail recipients and for including original message text Reply Options Reply To M Include Original Text 53 Chapter 4 Getting Sending and Managing E Mail 4 Tap OK The e mail is addressed 5 Enter a reply 1 30 sounds good Send Outbox Cancel Reply To Message in i 6 Tap Send to send the message now or tap Outbox to send it later Working with attachments You can easily download view save and send attachments with e mail messages Viewing attachments on your handheld At times e mail contains attached files such as Microsoft Word or text files that you want to view on your handheld You can view the following types of attached files vCard vcf vCal vcs Text txt HTML htmI or htm Microsoft Word doc This is an address This is usually a calendar appointment or a To Do task T
114. or more information 67 Chapter 4 Getting Sending and Managing E Mail Adding or updating an Address Book entry directly from a message You can add or update an e mail address in the Address Book directly from the body of a received e mail message To add a new Address Book entry 1 On the Message screen tap the Menu icon 2 Tap Options 3 Tap Add To Address Book A Font eane ae Go To Bottom Add To Address Book A A dialog box appears with the From address displayed If a display name that is a first and last name that appears in the To field exists for this Address Book entry the Last name and First name fields show the display name Add to Address Book Add samimap imap com to Address Book Last name First name 4 Optional If the Last name and First name fields are blank enter the first and last name associated with the From e mail address 5 Tap OK to add the e mail address to the Address Book and then tap OK in the confirmation dialog box If you receive an e mail message from someone whose name and e mail address appear in your Address Book but the e mail address on the message is different from the one in your Address Book you can either update your existing Address Book entry with the new e mail address or create a second Address Book entry for the name containing the new e mail address The procedure is the same as for adding a new Address Book entry
115. or your handheld 1 From the Inbox of the account you want to switch tap Get Mail or Get amp Send Palm com 579 w Inbox R Undelive System 3 12p M checking Joe Sad 3 11p R Fwd Deli Travis 3 10p M out of of Angela 3 03p E correction Joe Sadu 8 35a EA meeting to Joe Sadu 38p EA meeting to Joe Sadu 31p E Tomorrow jims4 132 1712 E Welcome Suppor 1712 New Get amp Sendt Show Tap Details Get Mail Options i Subjects Only Tap the Always connect using check box A pick list of available services appears The currently used connection is displayed by default Details M Get unread mail ONLY M Download Attachments O Use Filters O Auto Disconnect Max Message Size 5 KB Tap to change the service W Always connect using connection for this e mail account Service v Virtual Phone only from your default handheld service connection 4 Select a new connection from the Service pick list Details M Get unread mail ONLY M Download AlAT amp T Worl Compuserve Select a new service connection O Use Filters Earthlink i i O Auto Disco Mocha PPP da Max Message RRES nix M Always coni UUNet Service Verio OK Cancel Wdlmielelltid ate Windows RAS Tap OK and then tap OK again If there is an existing service connection it is disconnected and the new connection is initiated The VersaMail application
116. ormation Setting network and connection preferences Although your Palm i705 handheld has a built in wireless modem you can also send and receive e mail using a PalmModem accessory sold separately that is connected to a phone jack on the wall using any sort of wireless sled such as an 802 11 sled using the IR infrared port on your handheld to connect with an IR phone using a physical cable to connect to a wireless phone or using an expansion card and a wireless phone both enabled with Bluetooth technology both are sold separately If you want to send and receive e mail using one of these methods you need to set network and connection preferences for your e mail account to work properly After setting preferences see Creating a network e mail account earlier in this chapter for information on setting up your e mail account Setting network preferences By default your handheld uses the Palm Wireless connection for all network activity such as using the VersaMail application surfing the web and so on If you want to use the Palm Wireless connection for sending and receiving e mail in the VersaMail application you do not need to set any network or connection preferences on the handheld However if you want to set up an e mail account that uses a different other than Palm Wireless network connection see Creating a network e mail account earlier in this chapter you must make a connection with a network service p
117. otSync Conduit Configuring and activating accounts in the HotSync Manager m Synchronizing e mail on the handheld with a desktop e mail application a Converting attached files using attachment conversion plug ins such as those for DataViz Documents To Go Configuring an account in HotSync Manager Before synchronizing an e mail account you configure the account s settings in the Palm VersaMail HotSync Conduit The settings have to be specified only once unless you need to make changes NOTE The only account you cannot synchronize is your Palm com account To start Palm VersaMail HotSync Conduit 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom 71 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop 3 Select VersaMail in the Conduit list ice Sadusky x Conduit Action ToDo List Synchronize the files Memo Pad Synchronize the files Done Synchronize the files Change Synchronize the files E ers Default ActivationLauncher Synchronize the files Install Enabled Help Install Service Templates Enabled Install To Card Enabled Gustar Handheld nvansritas Naski 4 Click Change 5 Select Synchronize Active Accounts and then select the Set As Default check box HotSync Action For VersaMail TM x HotSync Action For YersaMail gt K DA cg ee OO C DoNothing Help I Set As Default NOTE Ifyou do not select the
118. otSync Action For VersaMail TM x HotSync Action For YersaMail oK DHE C Ginchinize Active Accounts OH amp DoNothing Help l Configure Accounts I Set As Default 80 Converting attached files 6 Click the Attachment Conversion tab VersaMail TM Palm User Joe Sadusky x Account Sync Management Sam Yahoo Settings Attachment Conversion Attachment Conversion Plug In Configuration Do cumen ts To G o plug ins are configured automatically This page is used to configure plug ins for use during the HotSync operation When receiving messages to the device the plug in will convert the incoming file to it s Palm compatible file type Microsoft Word doc Es Microsoft Excel xls xlt DataViz Documents To Go oa Power Point Presentation ppt DataViz Documents To Go Web Page html htm Not Selected E Adobe Acrobat paf Not Selected 3 Compressed File zip Not Selected 4 Sound File wav Not Selected af GIF Image gif Not Selected Bf Bitmap Image bmp Not Selected 2f JPG Image jpeg jpa Not Selected DataViz Documents To Go When sending messages from the device through the conduit the plug in will convert the outgoing file to it s desktop compatible file type Read the vendors documentation to find out more information on installation and use of a plug in 7 Plug in types are liste
119. other recipients of the message For example if you want a copy of all messages you send from your handheld to be sent to your desktop e mail account enter that e mail address Sam Yahoo Outgoing Mail Options Your Name for display only Sam Pull Reply To Address Cif different than current account O BCC acopy of outgoing msgs to 2 Tap Next 26 Editing e mail accounts Adding a signature If you want you can add a signature to each e mail message you send For example you can enter your name and telephone number so that they appear in each message you send To add a personal signature 1 Tap the Attach Signature to messages check box and then enter the text of the signature This signature will be attached to all your outgoing e mail Sam Yahoo Outgoing Mail Options M Attach Signature to messages Sam Pull Marketing Director 555 555 5555 Tap Done to complete setup 2 Tap OK Testing your new account When you have finished setting up a new e mail account the VersaMail application displays the account s Inbox You can test whether the e mail account is set up and working properly by tapping Get Mail See Getting e mail by subject or getting the entire message in Chapter 4 for more information Editing e mail accounts From time to time you may need to edit information about one of the e mail accounts you set up To select the account to edit 1 Tap the Menu icon
120. ounts Sam Yah Protocol w ow appear in the list Username Sam Sync SamPull Edit Accounts Password p O Always connect using 5 Tap the name of the account whose settings you want to manage and then tap OK 110 Managing mail settings To change the protocol type 1 In the Server Settings screen tap the Protocol pick list and then tap POP or IMAP Server Settings i Account v Sam Yahoo Protocol v MAP Username SamPull O Always connect using 2 Tap OK To change your username or password 1 In the Server Settings screen enter a new username Your username is typically the first part of your e mail address which appears before the symbol Server Settings i Account v Sam IMAP Protocol w IMAP Username SamIMaP O Always connect using 2 Tap the Password box and enter a new password in the Password Entry dialog box 3 Tap OK 111 Chapter 6 Going Beyond the Basics To set a default service for this account different from the default service for your handheld 1 In the Server Settings screen tap the Always connect using check box Server Settings i Account Sam Yahoo Protocol w POP Username SamPull Password i ca Tap to change the service connection for this e mail Service w Virtual Phone account only from your default handheld service connection M Always connect using 2 Select the connection type you want from the Service
121. ption such as APOP or ESMTP m Your e mail address and password NOTE Information about your e mail account is available from the e mail provider Depending on the type of e mail service you have you may be able to access this information by going to the e mail provider s web site or by contacting the provider s customer support See Editing e mail accounts in Chapter 3 for information about editing e mail accounts 87 Chapter 6 Going Beyond the Basics To create a synchronize only e mail account 1 Tap the Menu icon 2 Tap Accounts 3 Select Account Setup Message Options iets Palm com 1 Sam Yahoo 2 Sam IMAP 3 Sam Sync Account Setup 4 Tap New Account Setup To setup an account tap New or select an account to edit 5 Do all of the following Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed Protocol Tap the Protocol pick list and select POP or IMAP Most e mail providers use the POP protocol If the VersaMail application knows the protocol for the mail service you Selected it displays the correct protocol Account Setup i Enter aname for this account e g My Mail and select settings Account Name Sam Sync Mail Service v EarthLink Protocol v POP O Synchronize Only Account
122. r might be smtp earthlink net Check with your e mail service provider to find the name of the SMTP server Enter your Palm Wireless service username and password in the Incoming Mail Server field You must enter your complete username such as username palm com or username palm net in this field Click OK twice Now you can use Microsoft Outlook to access your e mail from your Palm com account 18 Collecting e mail from other POP3 accounts into your Palm com account Collecting e mail from other POP3 accounts into your Palm com account You can collect e mail from your other mail accounts such as Yahoo or Earthlink into your Palm com account so that you have access to all your e mail in one account To collect e mail from another account it must be POP3 compliant Many popular e mail providers offer accounts that are POP3 compliant including accounts from Yahoo Earthlink and Mindspring Other e mail accounts such as those offered by America Online and Hotmail are not POP3 compliant If you aren t sure if an e mail account is POP3 compliant check with your e mail service provider To set POP mail collection options 1 Go to http my palm com 2 Click Web based E mail Inbox 3 Log in using your Palm Wireless service username and password 4 Click the plus mark next to Services 5 Click Mail Collection 6 Click New 3 Collecting Microsoft Internet Explorer Collecting your external mail
123. ress makes it look as though the e mail came from the address you entered BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the other recipients of the message For example if you want a copy of all messages you send from your handheld to be sent to your corporate e mail account enter that e mail address Outgoing Mail Options Your Name for display only Sam Pull Reply To Address Cif different than current account SamPull yahoo com M BCC a copy of outgoing msgs to sam sampull co 2 Tap Next 92 Setting up an account with a network connection Adding a signature If you want you can add a signature to each e mail message you send For example you can enter your name and telephone number so that they appear in each message you send To add a personal signature 1 Tap the Attach Signature to messages check box and then enter the text of the signature This signature will be attached to all your outgoing e mail Outgoing Mail Options M Attach Signature to messages Sam Pull Marketing Director 555 555 5555 Tap Done to complete setup 2 Tap OK Configuring your synchronize only account After you finish setting up a synchronize only e mail account you need to configure this account on your desktop See Configuring an account in HotSync Manager in Chapter 5 for information You
124. rmation a The protocol used for incoming mail such as POP or IMAP m The name of the incoming mail server m The name of the outgoing mail SMTP server m Whether your e mail account requires any encryption such as APOP m Your e mail address and password m The login script if any you need for connecting to your ISP or mail server NOTE Information about your e mail account is available from the e mail provider Depending on the type of e mail service you have you may obtain this information by accessing the e mail provider s web site or by contacting the provider s customer support To create an e mail account using the Palm Wireless connection 1 Tap the Menu icon 2 Tap Accounts 3 Select Account Setup Message Options ieruies Account Setup To setup an account tap New or select an account to edit Palm com 22 Creating an e mail account using the Palm Wireless connection 5 Do the following Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed Protocol Tap the Protocol pick list and select POP or IMAP Most mail providers use the POP protocol If the VersaMail application knows the protocol for the mail service you selected it displays the correct protocol Account Setup i Enter aname for this account e g My Ma
125. rovider for example an ISP or a wireless carrier Each connection is categorized on your handheld as a service and each service contains all the appropriate 101 Chapter 6 Going Beyond the Basics settings for that connection You can create or access as many services on your handheld as you choose Your handheld includes a number of services whose settings are preconfigured You have three options in setting up a service m Select an existing service that is preconfigured on your handheld and use all the preconfigured settings m Select an existing service that is preconfigured on your handheld but edit one or more settings m Create a new service and input all settings To select or create a service 1 Tap the Home icon O 2 Tap the Preferences icon 3 Tap Network from the pick list in the upper right corner of the screen 4 Do one of the following To use a preconfigured service tap the Service pick list and then tap the service name Tocreate anew service or to use a service that does not appear on the list tap the Menu icon amp and then select New DOCERIA Network Displays a list of service templates User Name Password Connection w Current If you select a preconfigured service some or all settings on the Network Preferences screen are filled in by default You may need to enter some settings as explained in the following procedures If you
126. s 65 Alarm sound 14 Alerting for new mail 13 America Online 19 APOP adding to an account 114 117 and synchronization 75 requirement 22 94 114 Attaching a signature to messages 27 32 93 99 Attachments 54 61 adding 57 59 downloading 67 forwarding 61 icon for 38 selecting plug ins 81 sending 49 using Documents To Go 80 81 viewing 54 56 B Backing up e mail databases 122 Bcc field 47 See Also Blind copies Beep for new mail 11 Blind copies 26 27 32 47 92 93 99 116 Blinking asterisk 11 Bluetooth Card See Palm Bluetooth Card Broken envelope icon 12 Index Business account creating 5 e mail forwarding 12 maximum message size 57 security key 74 C Call waiting disabling 105 Calling card using in phone settings 106 Cc field 47 Clearing reminders 12 Collecting e mail from POP3 accounts 19 Command bar in VersaMail 120 Conduit See HotSync Conduit Configuring accounts See Connection pref erences E mail account and Network prefer ences Connection preferences setting 101 108 Connection type changing in account 111 modem sled 93 network connection 93 Palm Bluetooth Card 93 Palm Wireless 21 PalmModem accessory 93 selecting for network 104 synchronize only 21 D Databases backing up 122 upgrading a MultiMail database 8 Date Book appointments viewing reminders 11 Delete Msgs on Server setting 17 Deleting e mail 61 64 115 filters 87 mail in the trash 64 127 Index old mes
127. s dus eerste at iwete at riasvewree aren 117 Contents Adding ESMTP to an account cisterns seasons teee ree eeiorenewen 119 Copying text from an e mail message for use in other applications 120 Using the command bar sc 0 ose teers heehee ees eis 120 E mail header details lt osccicirisireirinisiiriniscriririe reri a eehs 121 Backing up mail databases n n nann annn nn rrenean rrer 122 Using wireless IMAP folder synchronization 00 00 eee ees 123 Accessing corporate e mail ecnais ea tacneiwia cit vent ewan s see en s 124 Using Palm Desktop Link sc 2 0528 cedars ceee tere ie nies ees el4 124 Appendix A Keyboard Shortcuts 000 eee e eee 125 NUON ids CchawireedGuscecine deiedeeneeehewsevaieed ae tebeeeees 127 vi About This Book With Palm VersaMail personal e mail software you can send receive and manage e mail on your handheld Palm VersaMail Handbook for Palm 1705 Handhelds shows you how to install version 2 0 of the VersaMail application describes the various mail accounts and explains how to use the many e mail features in the VersaMail application This book assumes that you know how to do the following m Use the basic functions of your Palm i705 handheld such as the basic applications and the HotSync Manager m Use Microsoft Windows or Macintosh OS X For more information about using your Palm i705 handheld please consult the documentatio
128. s pick list Server Settings i Account v Sam Yahoo Protocol Synchronize Only AT amp T WorldNet Compuserve Select a service connection for zomeu Earthlink this e mail account only Mocha PPP Username Password i PSINet Virtual Phone Windows RAS 3 Tap OK NOTE Select this option only if you want a given e mail account to use a different service from the default Palm Wireless service for your handheld For example for your Earthlink account you may want to switch to the Earthlink service which uses an external PalmModem accessory sold separately to make a network connection To do this tap the Always connect using check box and select Earthlink from the Service pick list Leave this box deselected if you want to use your default Palm Wireless service for this e mail account See Selecting a different service for a given e mail account earlier in this chapter for details on using a different service for a specific e mail account 112 Managing mail settings To change e mail address mail server settings 1 In the Server Settings screen tap Details 2 Tap the Options pick list and select Address Servers Mail Servers i Options PERRE f Incoming Mail Email Addre Outgoing Mail SamPull yahlAdvanced Outgoing Incoming Mail Server pop mail yahoo com Outgoing Mail Server smtp mail yahoo com 3 Edit any of the following E mail Address Enter the e mail address of the a
129. sages 63 Palm com account messages 17 Desktop Link See Palm Desktop Link Disabling call waiting 105 Disconnecting a modem 100 Documents To Go converting attachments 80 81 installing new version 8 Download message size 25 31 77 91 98 Downloading attachments 38 Drafts creating 43 saving 49 50 E Earthlink collecting e mail 19 E mail accessing corporate e mail 124 adding Address Book entry from e mail 68 adding attachments 57 59 addressing 47 alert for new mail 13 attaching files 36 attachments 54 61 backing up databases 122 beeping for new mail 11 buzzing or blinking for new mail 14 collecting e mail from POP3 accounts 19 composing 49 copying and pasting text 120 creating new messages 46 49 days to synchronize 76 deleting messages on handheld 61 64 deleting messages on server 17 115 drafts 50 51 emptying trash 64 65 filters for 84 87 folder on server 115 forwarding 51 52 forwarding attachments 61 forwarding from another account 12 getting entire message 36 getting on desktop 72 76 getting subject only 36 header details 121 icons 38 leaving mail on server 25 30 91 97 114 mailbox storage limits 16 managing mail settings 110 117 marking read and unread 65 66 maximum message size 25 31 77 91 98 notification filter 15 notification options 13 personal signature 50 67 preferences 67 reading 35 replying to 52 54 sending 49 50 setting preferences for 67 signature adding 27 32 93 99 storing in Out
130. sonal life organized You can get and send mail by simply tapping one button on the handheld You can manage the messages in your mail accounts by moving messages between folders deleting old mail individually or in groups and marking messages as read or unread This chapter describes how to do the following m Get mail for your mail accounts a Work with e mail attachments such as text or Microsoft Word documents Getting and reading e mail You can choose to get e mail by subject only which means getting the message size and author as well as the subject or you can get entire messages immediately If you choose to get messages by subject only and you want to read a full message you can get more of that message Choosing the e mail account and displaying the Inbox To view the e mail in an account you must switch to that account and then get the mail For example if you want to collect and view mail from your Yahoo account switch to the account created to retrieve mail from your Yahoo account To display an account and its Inbox 1 Tap the Menu icon 2 Tap Accounts Message Options DIZIA Account Setup 3 Tap the name of the account A Tap the folders pick list and tap Inbox if the Inbox is not displayed 35 Chapter 4 Getting Sending and Managing E Mail Getting e mail by subject or getting the entire message When you get e mail messages you can choose to get the subject only or to get th
131. the Synchronize the Outbox check box to send any e mail in the handheld s Outbox during the next HotSync operation 9 Click Apply Verifying handheld account settings before synchronizing accounts Certain settings you configure on your handheld for a given e mail account must be set correctly for the synchronization process as well Before configuring an e mail client on your desktop for synchronization be sure to verify the following settings on your handheld APOP and ESMTP If you want to synchronize e mail for an account that requires either APOP or ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use APOP or ESMTP on your handheld See Adding APOP to an account and Adding ESMTP to an account in Chapter 6 for details 77 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop Mail filters Any mail filters you have configured for a given e mail account on your handheld apply also during the synchronization process For example if you have set filters to accept only e mail containing the subject words Current Software Project only those same messages are synchronized between your desktop and your handheld Be sure to turn mail filters off if you want to synchronize all messages between your desktop and your handheld See Turning filters on and off in Chapter 6 for details Configuring Microsoft Outlook You can synchronize M
132. the following procedures for synchronizing IMAP folders m If there is a folder on the mail server but you need to create it on your handheld see Creating and editing mail folders in Chapter 4 You do not need to select the Also create on server check box as described in that section After creating the folder continue with the following procedures for synchronizing IMAP folders m If you have a folder on your handheld that matches a folder on the mail server continue with the following procedures for synchronizing IMAP folders You can synchronize either a single pair of handheld mail server folders or multiple pairs of folders NOTE You can synchronize folders whose names are up to 16 characters in length You can synchronize up to 11 custom folders you create in addition to the default folders Inbox Outbox Drafts Sent and Trash To wirelessly synchronize a single pair of handheld mail server IMAP folders 1 From within an IMAP e mail account tap the folders pick list in the upper right corner of the screen and select the folder you want to synchronize 2 Tap Get Mail 123 Chapter 6 Going Beyond the Basics To synchronize multiple pairs of IMAP folders 1 In your Inbox or another folder screen of an IMAP e mail account tap the Menu icon 2 Tap Options and then select Sync IMAP Folders Cn Accounts Preferences Show Options Sync IMAP Folders Disconnect About VersaMail 3 Select
133. tings 1 In the Server Settings screen tap Details 2 Tap the Options pick list and select Outgoing Mail Mail Servers i Incoming Mail Your Name foment Sam Pull O Reply To Address O BCC Outgoing Msgs to 3 Enter any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look like the e mail came from the address you enter 115 Chapter 6 Going Beyond the Basics BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the other recipients of the message For example if you want a copy of all messages you send from your handheld to be sent to your desktop e mail account enter that e mail address Server Settings i Options Outgoing Mail Your Name for display only Sam Pull O Reply To Address O BCC Outgoing Msgs to 4 Tap OK To set additional outgoing mail options 1 In the Server Settings screen tap Details 2 Tap the Options pick list and select Advance
134. tion only 7 Click OK 8 Perform a HotSync operation 82 Going Beyond the Basics You use many Palm VersaMail personal e mail software features such as getting and sending e mail daily Other features are used less frequently but are especially valuable in certain situations For example filtering e mail is helpful if you are traveling and want to receive messages only from certain people or about specific subjects Filters and other special features are discussed in this chapter This chapter describes the following m Creating and using filters to determine which mail you actually view m Creating a synchronize only e mail account m Creating an e mail account that uses a network connection to send and receive mail m Setting network and connection preferences on your handheld m Selecting a different connection service for a given e mail account m Managing mail settings m Adding APOP to an account m Adding ESMTP to an account Copying text from an e mail message for use in other applications m Using the command bar m Viewing e mail header details m Backing up your mail databases m Synchronizing IMAP folders wirelessly m Accessing corporate e mail m Learning about Palm Desktop Link to manage your mail in Microsoft Outlook 83 Chapter 6 Going Beyond the Basics Managing mail filters Filters provide efficient ways to manage e mail retrieval and storage When you tap Get Mail or Get amp Send f
135. tting e mail checking for new messages 36 Palm com account 10 H Handheld alarm 14 alerts for e mail 15 blinking 14 buzzing 14 system requirements 4 VersaMail button 13 vibrating 14 Header field 16 HotSync Conduit 71 82 HotSync Manager 82 operations using cradle 107 operations using IR port 107 108 starting 71 synchronize active accounts 72 Icons broken envelope 12 for e mail messages 38 HotSync Manager 71 paperclip 38 VersaMail 38 IMAP adding an account 23 28 88 95 ESMTP synchronization in 76 root mailbox 114 server options 25 30 91 97 synchronizing an account 76 wireless folder synchronization 123 Inbox mailbox limits 16 Reminders list and 12 synchronizing 77 viewing mail 35 37 viewing Palm com 10 Incoming mail server 23 24 29 89 90 96 Incoming mail server changing 114 Infrared 93 101 connections 107 HotSync operations 108 Initialization string 108 Installing Documents To Go 8 Palm Desktop Link 5 VersaMail 4 7 Internet deleting e mail on Palm com account 17 viewing Palm com account 16 IR to Phone connection 107 IrCOMM 107 ISP login script 22 94 password 103 phone number 104 requirements for 22 requiring APOP 114 117 requiring ESMTP 119 129 Index K Keyboard shortcuts in VersaMail 125 L Logging informational errors 73 Login script 22 94 Lotus Notes selecting as mail client 75 M Mail See E mail Mail server settings changing 114 Mail service default service for e
136. unt with a GSM or GPRS carrier if you will be sending and receiving e mail using the Palm Bluetooth Card with your GSM or GPRS enabled mobile phone serving as a modem Configure the settings for this account on your handheld You do this using your handheld s Network Preferences and Connection Preferences panels See Setting network and connection preferences later in this chapter If you are setting up a new e mail account and have a well known ISP such as Earthlink or Mindspring many of the required settings are automatically configured during the account setup For other ISPs you need the following information m The protocol used for incoming e mail such as POP or IMAP m The name of the incoming mail server m The name of the outgoing mail SMTP server m Whether your e mail account requires any encryption such as APOP or ESMTP m Your e mail address and password m The login script if any you need for connecting to your ISP or mail server NOTE Information about your e mail account is available from the e mail provider Depending on the type of e mail service you have you may be able to access this information by going to the e mail provider s web site or by contacting the provider s customer support Creating a network e mail account You create a network e mail account in Account Setup which guides you through the process NOTE See Editing e mail accounts in Chapter 3 for information about editing e mail
137. view it on the Internet or view it on a desktop computer with an active Internet connection using any POP Post Office Protocol e mail client application As with a Yahoo AOL Hotmail or other personal e mail account you can send and receive e mail messages create folders and forward messages Chapter 2 Using Your Palm Wireless E Mail Account Your wireless e mail account features push e mail E mail messages received into your Palm Wireless account are pushed to your handheld so that they are ready for you to read them Your handheld notifies you of new messages by blinking an indicator light beeping or vibrating The handheld also displays a visual list of notifications called the Reminders list You can view your Palm com Inbox in three ways m Using the VersaMail application on your handheld this is the easiest way to access your account m Using a web browser to view your account on the Internet m Using a POP e mail application such as Microsoft Outlook while connected to the Internet Viewing your Palm com Inbox on your handheld When you open the VersaMail application your messages appear in the mailbox that you last used If you don t see any messages tap Get Mail to retrieve your e mail messages To access your Palm com account on your handheld and view the Inbox 1 Press the VersaMail button on your handheld TIP Holding down the button for two seconds initiates wireless message retrieval If
138. visit Yahoo com to access your Yahoo e mail Inbox To limit the maximum size of an incoming e mail message enter the size in kilobytes KB for the Maximum Message Size The maximum size of an incoming message is 5KB by default but you can enter a smaller size The maximum message size that you can retrieve is 60KB for the body text and 2MB total including attachments POP accounts IMAP accounts Sam Yahoo Sam IMAP Incoming Mail Options Incoming Mail Options M Get unread mail ONLY M Get unread mail ONLY O Delete messages on the O Delete messages on the server when they are server when they are deleted in VersaMail deleted in VersaMail Leave mail on server e g to view on desktop later Maximum Message Size 5 Kb Maximum Message Size 5 Kb 2 Tap Next 91 Chapter 6 Going Beyond the Basics Setting outgoing mail options Outgoing mail options are the same for POP and IMAP accounts To set outgoing mail options 1 Optional Do any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Add
139. wd Deli 1 out of of e BE correction EA meeting to Joe Sadu 31p Tomorrow Jims4 132 1712 Welcome Suppor 1712 New Get amp Sendt Show 2 Tap the folder you want to view Managing columns in the folder s list view The columns in each folder contain various types of information such as the subject date or size of a message You can display or hide specific columns or change the width of the columns in the folder s list view To display or hide a column in a folder s list view 1 Tap Show Show Options Font fii Show X Subject Sender Date O Size Sortby w Date w Descend 2 Tap the check box for each column that you want to show NOTE Ifyou select Date the Date column displays the message time for any messages received today that is any message received after 12 01 A M Otherwise the Date column shows the date the message was received 3 Tap the Font letter to display information in a larger or smaller font size To change the sort order 1 Tap the Sort By pick list and then tap the column name 2 Tap Descend or Ascend to change the sort order 40 Getting and reading e mail To change the size of a column in the folder s list view 1 2 Tap and hold the stylus on the column divider Drag the column divider to change the width of the column mee 5 9 w Inbox R Undelive System 3 12p M checking Jo
140. will not be able to synchronize e mail between your handheld and your desktop until you configure the account on your desktop Setting up an account with a network connection If you want to send and receive e mail with a handheld using an external PalmModem accessory sold separately that is connected to a phone jack on the wall you can create a connection with a network provider You can also create a network connection to send e mail from your handheld by using any sort of wireless sled such as an 802 11 sled by using the IR infrared port on your handheld to connect with an IR phone by using a physical cable to connect to a wireless phone or by using an expansion card and a wireless phone both enabled with Bluetooth technology both are sold separately Because your Palm i705 handheld s Palm Net wireless service works only in areas of the United States with good Mobitex coverage you might want to use an accessory sold separately to send and receive mail using a network connection in areas with poor coverage or in other countries 93 Chapter 6 Going Beyond the Basics Before you can set up a network e mail account you must do the following m Establish the account with a network provider Common network providers include Internet service providers ISPs such as Earthlink and Prodigy A provider can also be a wireless GSM or GPRS carrier such as VoiceStream Cingular or VodaFone You will need to set up an acco
141. you need to switch from another e mail account to your Palm com account continue with steps 2 and 3 2 Tap the Menu icon and then tap Accounts Message Options ieruieg 3 Tap Palm com 10 Viewing your Palm com Inbox on your handheld 4 Tap the e mail s subject to read the message aa Shows unread total Tap this icon to see the Fi A messages Reminders list im com BIA w Inbox g Tap the bullet next to ene Undelive System 3 12p an icon to select a n checking Joe Sad 3 11p Unread messages 8 Fwd Deli Travis 3 10p appear in bold text message The bullet e out of of Angela 3 03p pp becomes a checkmark e E correction Joe Sadu 8 35a Read messages when messages are E meeting to Joe Sadu 38p appear In plain text E meeting to Joe Sadu 31p selected E Tomorrow ims4132 1712 Tap an icon to open a Welcome Suppor 1712 pop up menu that allows you to delete or move selected messages New Get amp Sendt Show TIP You can change which columns appear in the Inbox and how messages are sorted See Managing columns in the folder s list view in Chapter 4 for more information Receiving e mail notification When a new message arrives in your Palm com or Business account by default your handheld beeps and notifies you of the new e mail s arrival The beep or alert sound your hear is called a notification Your handh
142. your e mail address During the HotSync operation the conduit reads the settings you made If the settings do not exist or all server information is wrong an error is reported in the HotSync log file However if the incoming server POP is correct the Inbox is synchronized if the option to synchronize the Inbox is selected If the outgoing server SMTP is correct the Outbox is synchronized send e mail if you selected the option to synchronize the Outbox If neither is correct then nothing happens If you want to synchronize e mail for an account that requires APOP authentication you must select the option to use APOP on your handheld See Adding APOP to an account in Chapter 6 for details If you want to synchronize e mail for an account that requires ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use ESMTP on your handheld See Adding ESMTP to an account in Chapter 6 for details 75 Chapter 5 Synchronizing E Mail Between the Handheld and the Desktop Mail Client Action Direct IMAP Select this option to synchronize an account by connecting connection to directly with an IMAP server You must enter the information server about the server in the VersaMail application on your handheld when you create the e mail account to access the server You will enter information about the incoming IMAP server the outgoing SMTP server your e mail user

Palm 406-4555A-US Personal Computer User Manual

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