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Packard Bell TK13BZ Laptop User Manual

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1. 3 5 Maintenance 3 6 Getting Started 3 7 Battery Pack 3 8 Battery Pack Installation 3 8 Dummy Card 3 9 Dummy Card lt 3 9 Keyboard 3 10 Keyboard 3 11 ODD Optical Disk Drive Module Removal 3 12 ODD Module Installation 3 13 Base Door 3 14 Base Door Installation 3 14 DIMM Dual In line Memory Module Module Removal 3 15 DIMM Module Installation 3 16 WLAN Wireless Local Area Network Board Removal 3 17 WLAN Board Installation 3 17 RTC Battery 3 18 RTC Battery lt 3 18 HDD Hard Disk Drive Module Removal 3 19 HDD Module 3 20 Upper Cover Removal 3 21 Upper Cover Installation 3 23 Speaker 3 2
2. 4 16 Thermal Module 4 17 Cosmetic PONCE 4 18 Other Functions 4 19 Intermittent 4 20 Undetermined 4 20 Post Codes 4 21 viii CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5 3 USB Board Jumper and Connector Locations 5 5 Power Board Jumper and Connector Locations 5 6 Clearing Password Check and BIOS Recovery 5 7 Clearing Password 5 7 Clear CMOS 5 8 BIOS Recovery by Crisis 5 5 8 CHAPTER 6 FRU Field Replaceable Unit List Exploded Diagrams 6 4 erten 6 6 1 EE 6 21 CHAPTER 7 Model Definition and Configuration Packard Bell EasyNote TK11BZ TK13BZ 7 3 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 CHAPTER 9 Online Support Information 9 3 1 Hardware Specifications 2 DOE uud aod UE RO Hic Jr ee 2 eRe EO d a 1 5 Operating Sys
3. 1 26 1 26 ee ENE si 1 27 LAN Prem 1 28 Pe KORR OSA dot E 1 28 Hard Disk Drive AVL 1 29 Hard Disk Drive AVL components 1 30 s UDOFET III DIS eee dac ies ole OE qe Jede d Eee 96 4e DRE papa 1 31 LED T adde dodi e dS onda edo dodo deb dom ed aj a 1 32 LCD Inverter not available with this model 1 32 Display Supported Resolution LCD Supported Resolution 1 33 Display Supported Resolution GPU Supported Resolution 1 33 WD EE EE EN ET 1 35 Card not available in this 1 35 Audio Codec and Amplifier 1 35 dp bos ook Gao yaqa dai shua ee hpa Q Re d 1 35 Gd odode neta dhe dopo Rode de Oe dem COR eoe dede de n ed 1 37 EET PR HR ETE Y vdd 93 1 942 243 49 3247 1 37 EOD NE Load ord d epo dE ef eid eae dod OO dE ded Re i c di ed 1 37 EEE ee ee 1 38 System Power 1 38 OU EE OT 117 1111 22 TIT TIT 1 38 System LED Indicator
4. 1 39 System DMA 1 39 CHAPTER 2 System Utilities BIOS Setup 2 3 Navigating the BIOS 2 3 ob oes oe eee ee ee ea eee eee se eee eee see ee ewes 2 4 ipud ls s ce nea IIT TT s 2 4 sone as Ke ebeeh G pa ow kg 2 6 T 5 645544 4065454844554 5505 4509 s ss 2 8 iioc ke E SRE yapawan ass Q aa es 2 12 rie 3s eae ee ee See ee EERE OEE eee ee 2 13 BIOS Flash 2 14 BSE UUI 2 15 VVI FIash UTI ouuuacsescs ice ORARE A eR cane ce o CR 2 17 Remove HDD BIOS Password Utilities 2 18 Removing BIOS 2 20 Cleaning BIOS 2 22 Miscellaneous 1 5 2 23 Using Boot Sequence 2 23 Und DMITOGIS cue wow ss exa 2 24 Using the LAN MAC EEPROM Utility 2 25 Crisis Disk Recovery 2 26 CHAPTER 3 Machine Maintenance Procedures Jancis ell ae OTT ee hae needs eed deere ee 3 5 General 3 5 Recommended
5. 3 46 Camera Module Installation 3 47 LCD Panel 3 48 LCD Panel Installation 3 49 LCD Bracket 3 50 LCD Bracket Installation 3 50 LVDS Cable 3 51 LVDS Cable Installation 3 52 Microphone Set 3 53 Microphone Set Installation 3 53 WLAN Antenna 3 54 WLAN Antenna Installation 3 54 CHAPTER 4 Troubleshooting fak d gen 5 TA EET EEE EEE T QUOTE ON OT 4 3 General Information 4 3 Power 55 lt 4 4 No Display 5 5 4 5 LCD 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker 4 10 Microphone Failure 4 12 USE FAS Lu sus dore rdc bd kaa CREER E gc d 4 13 Wireless 4 14 Bluetooth 4 15 Card Reader
6. 1 38 Hardware Specifications and Configurations System LED Indicator System state e Blue color solid on System on e Blue color and amber color off System off e Amber color blinking S3 state HDD access state Reflects the activities of the HDD or Card reader access Wireless state Amber color if a wireless device is active Power button backlight e Blue color solid on System on e Blue color off System off Battery state Charging e Amber solid on Battery charging with AC e Blue color solid on Battery full e Amber blinking Battery abnormal stop charge or batter in low power state Discharging e Amber and blinking Battery in critical low state e Amber color off Discharging state System DMA Specification ExpressCard controller can use DMA 1 2 or 5 Hardware Specifications and Configurations 1 39 System Interrupt Specification mo H nmoesenevemimer _______ IRQ16 High definition audio controller PCI E standard root port PCI standard PCI to PCI bridge IRQ17 Standard Enhanced PCI to USB host controller IRQ18 Standard OpenHCD USB host controller High definition audio controller otandard AHCI 1 0 serial ATA controller Wireless network adapter IRQ81 IRQ190 Microsoft ACPI compliant system 1 40 Hardware Specifications and Configurations System IO Address I O address hex 000 OOF 010 020 021 022 OSF 040 043 062 063 O gt e 065 06F 0
7. 1 23 Computer 1 23 SEEREN FEE Oh YHP PPS 1 24 Processor Specifications 1 25 CPU Fan True Value Table 100 1 25 CPU Fan True Value Table 100 5 0 1 25 xS CLADE EK EE SEE EE TIS TTL 1 26 Memory lt 1 26 EN aed eR es oes paq 1 26 Is 1 27 EN REE ENE SEE TEETE EEG 1 28 Keyboard 1 28 Hard Disk Drive AVL 1 29 Hard Disk Drive AVL components 1 30 Ne JE 439 3 97 1 31 ee ko F 2 de bad ap enon 1 32 LCD Inverter not available with this model 1 32 Display Supported Resolution LCD Supported Resolution 1 33 Display Supported Resolution GPU Supported Resolution 1 33 GO ESSENS sas siasa pe EEE ESS 1 35 Card not available in this 1 35 Audio Codec and Amplifier 1 35 o oua 93 3766 herd 4 9 hoe dox qr papua E OA 1
8. 1 n 1984113 Figure 3 12 WLAN Board 3 Remove one 1 screw C Figure 3 12 4 Remove WLAN board from mainboard connector D Figure 3 12 WLAN Board Installation Put WLAN board into mainboard connector D Figure 3 12 Install and secure one 1 screw D Figure 3 12 Install main B and auxiliary A antenna cables on WLAN board Figure 3 12 Install base door poe Ie x Hi m DEBER Machine Maintenance Procedures 3 17 RTC Battery Removal Prerequisite Base Door Removal 1 Find RTC Real Time Clock battery C on mainboard Figure 3 10 2 Using plastic tweezers push the RTC battery in using the gap in the mainboard connector A to release the battery Figure 3 13 6 7 bie Go TT EEE i L 4144413 4 Figure 3 13 RTC Battery IMPORTANT Follow local regulations for battery Figure 3 13 disposal 3 Remove battery from mainboard connector Figure 3 13 RTC Battery Installation 1 Put RTC battery A into the mainboard connector and press down to secure it Figure 3 13 2 Install base door 3 18 Machine Maintenance Procedures HDD Hard Disk Drive Module Removal Prerequisite Base Door Removal 1 Find HDD module A in component bay Figure 3 14 2 Remove one 1 screw A Figure 3 14 d LJ e 5 3 v J Figure 3 14 HDD Module
9. Table 4 3 SEC Phase POST Code Table Functionality Name Include im SEC SYSTEM POWER ON SEC 01 CPU power on and switch to Protected mode SEC BEFORE MICROCODE PATCH Patching CPU microcode SEC AFTER MICROCODE PATCH Setup Cache as RAM SEO CPU sto oe ISEC SETUP LII Cache as RAM test SEC_FORCE_MAX_RATIO Tune CPU frequency ratio to maximum level Troubleshooting 4 21 Table 4 3 SEC Phase POST Code Table Functionality Name Include dom SEC GO TO SECSTARTUP SEC 09 Setup BIOS ROM cache SEC GO TO PEICORE Enter Boot Firmware Volume 3rd party relate functions Platform dependence Table 4 4 PEI Phase POST Code Table Functionality Name Include SIO INIT Super I O Initialization PEI CPU REG INIT CPU Early Initialization PEI CPU AP Multi processor Early Initial PEI CPU RESET HyperTransport Initialization PEI PCIE MMIO INIT PCIE MMIO BAR Initialization PEI NB REG INIT North Bridge Early Initialization PEI SB REG INIT South Bridge Early Initialization PEI PCIE TRAINING PCIE Training PEI TPM INIT TPM Initialization PEI SMBUS INIT SMBUS Early Initialization PEI PROGRAM CLOCK GEN Clock Generator Initialization PEI IGD EARLY INITIAL PEI 7B Internal Graphic device early Initialization PEI HECI INIT HECI Initialization PEI WATCHDOG Watchdog timer Initialization PEI MEMORY INIT Memory Initial for Normal boot PEI MEMORY INIT
10. Title MAC Address byte WriteData 001 122334455 StartAddr 7A WriteLeng 6 KeepByte 0 Figure 2 25 LAN MAC EEPROM Table 2 5 LAN MAC EEPROM 2 Enter into DOS 3 Runthe MAC BAT file to write MAC values to EEPROM C MAC gt mac bat C MAC gt eeprom MAC cfg Progress gt Write Data to EEPROM OK Figure 2 26 LAN MAC EEPROM 4 Reboot the system when the process has completed System Utilities 2 25 Crisis Disk Recovery 1 Plug in the USB flash disk 2 Select the Fast Format option and click Start Then click Next Capacity 7 46 GB File system 32 Default Allocation unit size 4095 bytes Restore device defauts Figure 2 27 USB Flash Crisis Disk 3 Click Format and then Exit to complete the operation Capacity 7 45 GB system FAT32 Default Alocaton unit size Figure 2 28 USB Flash Crisis Disk 2 26 System Utilities 4 Copy the PSWE6x64 FD file to the USB flash disk root directory Organize Share with Burn Mew folder M Favorites icis BE Desktop PSWE6x64 fd i Downloads E Recent Places 3 Libraries Documents Muzic Pictures Videos IM Computer Acer C1 RESERVED DATA Pemovable Disk 0 Network Figure 2 29 USB Flash Crisis Disk gt NOTE Do not place any other fd files to the USB flash disk root directory 5 Plug in the USB Flash Di
11. 1 Make sure that internal display is selected Switching between internal and external by pressing Fn F5 Reference product pages for specific model procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F3 Troubleshooting 4 5 9 10 11 If the POST or video appears on the external display only refer to LCD Failure Disconnect power and all external devices including port replicators or docking stations Hemove any memory cards and CD DVD discs Start the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives refer to Maintenance Flowchart If the Issue is still not resolved refer to Online Support Information Abnormal Video If the video appears abnormal perform the following 1 Boot the computer e f permanent vertical horizontal lines or dark spots appear in the same location the LCD is faulty and should be replaced Refer to Disassembly Process e If extensive pixel damage is present different colored spots in the same
12. 3 Display screen Also called Liquid Crystal Display LCD displays computer output 4 HDD Indicates when the hard disk drive is lt active j Communication Indicates the computer s wireless 2 indicator connectivity device status Power button Turns the computer on and off DEREN Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when you use the computer 4 Battery Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode Click buttons The left and right buttons function like left and right the left and right mouse buttons 10 TouchPad Touch sensitive pointing device which functions like a computer mouse 11 Speakers Left and right speakers deliver stereo audio output Hardware Specifications and Configurations 1 11 Closed Front View Figure 1 2 Closed Front View Table 1 2 Closed Front View sl em em OOO oen 2 in 1 card reader Accepts Secure Digital SD MultiMediaCard Note Push to remove install the card Only one card can operate at any given time 1 12 Hardware Specifications and Configurations Rear View Figure 1 3 Rear View Table 1 3 Rear View s tom Dein _ Battery bay Houses the computer s battery pack Hardware Specifications and Configurations 1 13 Left View Figure
13. 10001018 HON HAI BT 3 0 Foxconn Bluetooth BRM 2070 BH 21100 010 T77H114 01 BT 3 0 10001018 10001018 HON HAI BT30 00 0 3 0 Foxconn Bluetooth ATH BU12 Bluetooth ATH BU12 BH2100011 21100 011 CICER mon n 2 1 Busta SE Bluetooth BRM 2070 21100 007 FOXCONN TW T77H114 01 Camera 10001023 LITE ON 1 3M Liteon 1 3M LT9665AL AM 21400 069 09 25 119 10001023 LITE ON Liteon 1 3 AM 21400 070 LT6AASP 09P2BF 127 10001044 CHICONY Chicony 1 3M CH9665SN AM 21400 067 CNF9157 PLM00012 Suyin PLM00012 Suyin 13M 1 3 5 966554 1 Suyin 1 3M SYS6655N SY9665SN AM 21400 008 21400 068 Card Reader 10000981 MISC 2 in 1 card reader 2 in 1 card reader CR 21500 030 60002168 AMD AMDC50B CPU AMD C50 BGA 1 0G 9W 0002 500 60002168 AMD AMDE240B CPU AMD E240 1 56 18W 0002 240 60002168 AMD AMDE350B CPU AMD E350 BGA 1 6G 18W KC E0002 350 Test Compatible Components 8 5 Table 8 1 Test Compatible Components me _ _ DIGI DIGI DIGI DIGI 60001922 TOSHIBA 6 60001922 TOSHIBA N250GB5 4KS 60001922 TOSHIBA N320GB5 4KS 60001922 TOSHIBA N500GB5 4KS 60001922 TOSHIBA N640GB5 4KS HDD TOSHIBA 2 5 5400 250GB MK2565GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J HDD TOSHIBA 2 5 5400rpm 320GB Capricorn BS MK3265GSX SATA 8MB LF F W GJ002J HDD TOSHIBA 2 5 5400rpm 500GB MK5
14. 3 18 RTC Battery Installation 3 18 HDD Hard Disk Drive Module Removal 3 19 HDD Module Installation 3 20 Upper Cover 3 21 Upper Cover Installation 3 23 Speaker 3 24 Speaker 3 25 Power Board 3 26 Power Board Installation 3 26 Touchpad Removal 3 27 Touchpad Installation 3 27 USB Board Removal 3 28 USB Board Installation 3 29 ODD Board 3 30 ODD Board Installation 3 30 Bluetooth Board 3 31 Bluetooth Board Installation 3 31 Mainboard 3 32 Mainboard 3 34 Fan Removal 3 35 Fan Installation 3 35 Heatsink 3 36 Heatsink 3 37 LCD Liquid Crystal Display Module Remo
15. Clearing Password 5 7 Clear CMOS 5 8 BIOS Recovery by Crisis 5 8 Jumper and Connector Locations Mainboard Jumper and Connector Locations Figure 5 1 Mainboard Top Table 5 1 Mainboard Top em Description Wem Desoripton JLVDS1 Connect to LED CCFL Panel JCH1 Connector of 2 in 1 Card Reader JSPK1 Connect to Right Speaker JLED1 Connect to Power board with FFG Jumper and Connector Locations 5 3 1 JMIHI JBATT2 Down JDIMM DDR3 Socket Figure 5 2 Mainboard Bottom Table 5 2 Mainboard Bottom Wem Deseo Wem Bein PJP2 Connect of Battery JHP1 Connect to external headphone PJP1 DC IN Jack JBT1 Connect JBT1 to BT With Cable JDIMM1 DDR3 Memory Socket JHDD1 Connect to SATA HDD JDIMM2 5 4 Jumper and Connector Locations USB Board Jumper and Connector Locations To M B with FFC Figure 5 3 USB Board Table 5 3 USB Board Description USB connector Bottom Side Connect to mainboard w FFC Jumper and Connector Locations 5 5 Power Board Jumper and Connector Locations LEDT Resever by PEL 1 A LEDA Rasarvar by PEWHG Figure 5 4 Power Board Top e Connect to M B with FFC Figure 5 5 Power Board Bottom Table 5 4 Power Board Description Connect to mainboard w FF
16. ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT32N R5 2 LF W O bezel SATA with Renesas solution PCC LD HF Windows 7 ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD10RS LF W O bezel 1 00 SATA ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel SATA HF Windows 7 Foxconn Yentai Factory ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 KU 00807 070 KU 0080D 057 KU 0080D 055 KU 00805 049 KU 00807 075 KU 00801 040 HDD HARD DISK DRIVE HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther SATA LF F W C60F Disk imbalance criteria 2 0 014g cm HDD SEAGATE 2 5 5400rpm 250GB 519250315AS 9HH132 189 Wyatt with new KH 25007 016 KH 25001 019 pcb SATA 8MB LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 250GB KH 25004 005 MK2565GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J cO FRU Field Replaceable Unit List Table 6 3 FRU List HDD WD 2 5 5400 250GB KH 25008 029 WD2500BPVT 22ZESTO ML320S AF drive SATA 8MB LF F W 01 01A01 4K drive HDD HGST 2 5 5400rpm 320GB KH 32007 008 HTS545032B9A300 Panther SATA LF F W C60F Disk imbalance criteria 2 0 014g cm HDD HGST 2 5 5400rpm 320GB KH 32007 012 HT5543232A7A384 0J11523 Eagle B7 SATA 8MB LF F W A60W 7mmzh HDD SEAGATE 2 5 5400rpm 320GB KH 32001 019 ST9320310AS 9RN132 188 Cameron 320G P SATA 8MB LF F W 0001SDM1 HDD WD 2 5 5400rpm 320GB KH 32008 022 WD3
17. Type the letters in a normal on embedded keypad manner 1 18 Hardware Specifications and Configurations Windows Keys The keyboard has two keys that perform Windows specific functions Windows Logo key Application key Table 1 10 Windows Keys Windows Logo Pressed alone this key has the same effect as clicking on the Windows Start key button it launches the Start menu It can also be used with other keys to provide a variety of functions Functions supported by Windows XP Windows Vista and Windows 7 lt gt Open or close the Start menu amp lt R gt Open the Run dialog box amp lt M gt Minimizes all windows lt SHIFT gt lt gt M Undo minimize all windows lt gt F1 Show the help window lt gt E Open Windows Explorer lt gt lt Search for a file or folder amp D Show the desktop CTRL amp lt F gt Search for computers if you are on a network amp lt gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain lt CTRL gt amp TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus to items on the Quick Launch toolbar and the system tray amp TAB Cycle through programs on the taskbar lt gt BREAK Display the Sys
18. 14 Bluetooth Fallure__ 4 15 Card Reader Failure 4 16 Thermal Module Failure 4 17 Cosmetic 4 18 Other Functions 4 19 Intermittent 4 20 Undetermined 4 20 Post Codes 4 21 Troubleshooting Introduction This chapter contains information about troubleshooting common problems associated with the notebook General Information The following procedures are a guide for troubleshooting computer problems The step by step procedures are designed to be performed as described gt NOTE The diagnostic tests are intended for Acer products only Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution Table 4 1 Common Problems 4 Ifthe Issue is still not resolved refer to Online Support Information gt NOTE Do not replace non defective FRU parts Troubleshooting 4 3 Power On Iss
19. 24 bit PCM for two independent playback multiple streaming Two stereo ADC supports 16 20 24 bit PCM format for two independent recording All DACs support independent 44 1k 48k 96k 1 92kHz sample rate All ADCs support independent 44 1k 48k 96k 1 92kHz sample rate Two independent SPDIF outputs support 16 20 24 bit format and 44 1k 48k 88 2k 96k 192kHz rate Supports line level mono output Supports analog PCBEEP input and features an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC BF application Supports legacy analog mixer architecture Supports two GPIO General Purpose Input Output pins pin sharing with digital microphone interface Supports EAPD External Amplifier Power Down control for external amplifier Supports anti pop mode when analog power AVDD is on and digital power is off Supports 1 5V 3 3V scalable I O for HD Audio link 48 pin QFN Green package Audio Interface Specification Audio Controller Conexant CX20584 Hardware Specifications and Configurations 1 35 Specification Resolution Support 16 24bit PCM Compatibility HD audio Interface Sampling rate sample rate up to 192Khz resolution VSR Variable Sampling Rate Internal speaker quantity Yes 2W speakers x1 Wireless Module 802 11b g n Specification Chipset Atheros HB95 HB97 BCM943225 Data throughput 11 54 Mbps up to 270 Mbps for Draft N Protocol 802 11 b g Draft N Interface PC
20. 6 1 Table 6 3 FRU List THERMAL MODULE DIS W O FAN 60 0502 001 MIC SET DIS amp UMA FOR 55336 557364 23 R5202 001 ENTK36 ENTK37 NV51M SPEAKER L 23 R4F02 003 MISCELLANEOUS 000000000 EE MS ae LCD SCREW PAD 47 84 02 001 6 20 FRU Field Replaceable Unit List Screw List Table 6 4 Screw List FRU Field Replaceable Unit List 6 21 6 22 FRU Field Replaceable Unit List 7 Model Definition and Configuration Packard Bell EasyNote TK11BZ TK13BZ Model Definition and Configuration Packard Bell EasyNote TK11BZ TK13BZ Table 7 1 RO Description ENTK11BZ E EMEA Holland LX BSG02 001 ENTK11BZ E352G32Mnkk 352G32Mnkk W7HP64BSNL1 3 1 2G 320 6L2 2 2R CB_bgn_1 3C_ AUk_NL31 EASYNOTE TK11BZ 002NL ENTK11BZ E EMEA Russia LX BSG08 001 ENTK11BZ E352G50Mnkk 352G50Mnkk W7ST32RUBSRU2 UMACkk 3 1 2G 500 L 6L2 2 2R CB GN 1 3C _AUk_RU41 EASYNOTE TK11 BZ 101RU ENTK11BZ E Hungary LX BSGOC 001 ENTK11BZ E353G50Mnkk 353G50Mnkk LINPUSBHU1 3 2G41G 500 L 6L2 2 2R CB GN 1 AUk EN41 EASYNOTE F4011 BZ 132HG ENTK11BZ E Russia LX BSG01 001 ENTK11BZ E353G50Mnkk 353G50Mnkk W7HB64RUBSRU2 UMACKK 3 2G 1G 500 L 6L2 2 2R CB GN 1 RU41 EASYNOTE TK11 BZ 003RU ENTK11BZ E Russia LX BSG02 002 ENTK11BZ E353G50Mnkk 353G50Mnkk W7HP64RUBSRU2 UMACKK 3 2G 1G 500 L BT 6L2 2 2R CB GN 3 3C AUk RU41 EASYNOTE T
21. BIOS Flash memory updates are required for the following conditions e New versions of system programs e New features or options e Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS Flash ROM gt NOTE If a Crisis Recovery Disc is not available create one before Flash utility is used gt NOTE Do not install memory related drivers XMS EMS DPMI when Flash 15 used gt NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Prepare a bootable USB HDD 2 Copy Flash utilities to bootable USB HDD 3 Boot system from bootable USB HDD gt NOTE Flash utility has auto execution function System Utilities DOS Flash Utility Perform the following to use the DOS Flash Utility 1 Press F2 during boot to enter Setup Menu 2 Select Boot Menu to modify boot priority order Example If using USB HDD to Update BIOS move USB HDD to position 1 nformation Main Figure 2 12 BIOS Boot 3 Insert the USB HDD and reboot computer System Utilities 2 15 4 Execute XEWX100 BAT to update BIOS Flash process begins as shown in Figure 2 13 C gt zq8_006t Reading file Flash package mode Option bios ecbp Please do not remove the AC power Insyde Flash Utility for InsydeH20 Version 1 3z Initializing Current BIOS Model name ZQ8 N
22. DDRIII KN 4GB00 001 1066 4GB dummy P N LF 60004668 ELPIDA SOAGBIII3 Memory ELPIDA SO DIMM KN 4GB09 001 DDRIII 1333 4GB EBJ41UF8BASO DJ F LF 256 8 0 055um Memory KINGSTON SO DIMM DDRIII 1333 1GB KN 1GB0B 035 60002215 KN 4GB0B 007 SAMSUNG SO4GBIII10 60004668 ELPIDA SO2GBIII13 KN 2GB09 009 60024207 KINGSTON SO1GBIII13 KN 1GB07 004 ACR128X64D351333C9 LF 128 8 0 065um 60024207 SO2GBIII13 Memory KINGSTON SO DIMM KN 2GB07 004 KINGSTON DDRIII 1333 2GB AGR256X64D351333C9 LF 128 8 0 065um NB Chipset 60002168 AMD AMD A50M FCH AMD NB Chipset A50M KI 22600 055 10001063 SONY NSM8XS ODD SONY Super Multi DRIVE KU 0080E 027 12 7mm Tray DL 8X AD 7585H LF W O bezel SATA HF Windows 7 Test Compatible Components 8 9 Table 8 1 Test Compatible Components Deep _ _ 10001070 PHILIPS NBDCBA4XS ODD PLDS BD COMBO 12 7mm KO 0040F 006 Tray DL 4X DS 6E2SH LF W O bezel SATA HF Win7 3D 10001070 PHILIPS NSM8XS ODD PLDS Super Multi DRIVE KU 0080F 014 12 7mm Tray DL 8X DS 8A5SH LF HF W O bezel SATA With Rohm Solution HF Windows 7 60001535 NBDCBAXS ODD PANASONIC BD COMBO KO 00407 004 PANASONIC 12 7mm Tray DL 4X UJ141AL LF W O bezel SATA Windows 7 60001535 NSM8XS ODD PANASONIC Super Multi KU 00807 075 PANASONIC DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel SATA HF Windows 7 Foxconn Yentai Factory 60001535 NSM8XS ODD PANASONIC Super Multi KU 00807 070 P
23. LAN e Gigabit Ethernet Wake on LAN ready Dimension and Weight e 381 W x 253 D x 31 34 14 H mm 15 x 9 96 x 1 22 1 34 inches e 2 6 kg 5 72 lbs with 6 cell battery pack Power Adapter and Battery ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes Power adapter e 3 pin 65 W AC adapter e 95 W x 50 D x 25 4 H mm 3 74 x 1 96 x 1 inches e 216 g 0 47 lbs with 180 cm DC cable Battery e 48 Wh 4400 mAh 6 cell Li ion standard battery pack e Battery life 4 5 hours e ENERGY STAR opecial Keys and Controls Keyboard e 103 104 107 key Packard Bell FineTip keyboard with independent standard numeric keypad international language support Touchpad e Multi gesture touchpad supporting two finger scroll pinch rotate flip Media keys e Media control keys printed on keyboard play pause stop previous next volume up volume down I O Ports 2 in 1 card reader Three USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Hardware Specifications and Configurations 1 7 Optional Items e 1 2 4 GB DDR3 1066 MHz soDIMM module e 4400 mAh 6 cell Li ion battery pack e 3 pin 65 W AC adapter Warranty e One year International Travelers Warranty ITW Software Productivity e Packard Bell MyBackup Solution e Packard Bell Power Management e Packar
24. MK3252GSX Lock Figure 2 16 Password Error Status To reset the HDD password perform the following 1 From Password Error Status dialog shown in Figure 2 16 press Enter to continue 2 The Enter Unlock Password dialog Figure 2 18 is shown Select Item Enter Unlock Password System continue Figure 2 17 Unlock Password Key gt NOTE An key code is generated for use with unlocking utility Ex 76943488 Make note of this code Enter Unlock Password Key 76943488 Figure 2 18 Unlock Password Key On separate compatible device boot to DOS 2 18 System Utilities 4 Execute UnlockHD exe Figure 2 19 to create a password unlock code Use the format lt UnlockHD key code with the code noted in the Figure 2 18 Example UnlockHD 76943488 The command generates a password which can be used for unlocking the HDD Password 46548274 Enter Unlock Password Key 612633 KKKKKKKK Figure 2 19 Unlock Password 5 On original device enter password Figure 2 19 in Enter Unlock Password dialog Figure 2 18 System Utilities 2 19 Removing BIOS Passwords Hardware method To clear User or Supervisor passwords open the DIMM door and use a metal instrument to short the R582 point ELS SKMF ER III ii mm vii i Mi T 119905 Figure 2 20 CMOS Jumper Software method If wrong supervisor password is entered three times the message Sys
25. N750GB5 4KS HDD HGST 2 5 5400rpm KH 75007 004 750GB HTS547575A9E384 0J15083 Jet B 375G P SATA 8MB LF F W DA3872 60002036 N250GB5 4KS HDD SEAGATE 2 5 5400rpm KH 25001 019 SEAGATE 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 60002036 N320GB5 4KS HDD SEAGATE 2 5 5400rpm KH 32001 019 SEAGATE 320GB 519320310 5 9 132 188 Cameron 320G P SATA 8MB LF F W 0001SDM1 60002036 N500GB5 4KS HDD SEAGATE 2 5 5400rpm KH 50001 01 7 SEAGATE 500GB 519500325 5 9 134 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 60002036 N750GB5 4KS HDD SEAGATE 2 5 5400rpm KH 75001 011 SEAGATE 750GB 519750423AS 9ZW14G 188 Desaru5 375G P SATA 8MB LF HF F W 0001SDM1 Test Compatible Components 8 7 Table 8 1 Test Compatible Components me _ _ Keyboard 60004864 DARFON AC7T_G10B Keyboard GATEWAY KB 1170G 142 AG7T G10B AC7T Internal 17 Standard Black NONE Y2010 GTW PB Legend Texture LAN 10017383 Atheros AR8151L Atheros AR8151L NI 22400 048 LCD LED LCD CMO 15 6 W WXGA Glare N156B6 L0B LF 220nit 8ms 650 1 LED LCD CPT 15 6 W WXGA Glare CLAA156WB11A LF 220nit 8ms 600 1 LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT02 A11 LF 220nit 8ms 500 1 LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLEA LF 220nit 16ms 500 1 color engine LED LCD AUO 15 6 W WXGA Glare B156XW02 V2 LF 200nit 8ms 500 1 power saving LED LCD AUO 15 6 W WXGA Glare B156XW02 V6 LF 200nit
26. Removal Prerequisite LCD Bezel Removal 1 Find the camera module A in the LCD module Figure 3 44 Figure 3 44 Camera Module Location 2 Disconnect the camera cable B from the camera module connector C Figure 3 45 gt NOTE Take care not to damage the cable Figure 3 45 Camera Cable 3 Lift the camera module from the LCD cover 3 46 Machine Maintenance Procedures Camera Module Installation 1 Put camera module A on the LCD module Figure 3 44 2 Connect the camera cable B to the camera module connector C Figure 3 45 3 Install LCD bezel Machine Maintenance Procedures 3 47 LCD Panel Removal Prerequisite LCD Bezel Removal 1 Remove the four 4 securing screws A from the LCD panel B Figure 3 46 Figure 3 46 LCD Panel 2 Remove the LVDS cable C from the cable guides Figure 3 47 Figure 3 47 LVDS Cable 3 Lift the LCD panel B from LCD cover Figure 3 46 3 48 Machine Maintenance Procedures LCD Panel Installation 1 2 3 4 A M2 5 4 0 Put LCD panel B on the LCD cover Figure 3 46 Put LVDS cable C in the cable guides Figure 3 47 Install and secure four 4 screws A to the LCD panel Figure 3 46 Install LCD bezel Machine Maintenance Procedures 3 49 LCD Bracket Removal Prerequisite LCD Panel Removal 1 Remove the six 6 screws A Figure 3 48 Figure 3 48 LCD Bracket 2 Remove LCD bracket from the
27. TG moi ETE ATT l he i L Et M 1 F EE D SKMFd 044 III ii inm III 1 il j ER adel n ee TELE E Am Figure 5 6 CMOS Jumper Table 5 5 CMOS Jumper __ 0 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hot key The system provides a function hot key lt Fn Esc gt for enable BIOS Recovery process when System is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block 5 8 Jumper and Connector Locations Steps for BIOS Recovery from USB Storage gt NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS To Create a Crisis USB key perform the following 1 2 OR Format the USB storage disk using the Fast Format option Save ROM file file name NEW70x64 fd to
28. Table 2 1 BIOS Information CPU Type CPU central processing unit type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDDO hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDDO installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system oystem BIOS Version System BIOS version 2 4 System Utilities Table 2 1 BIOS Information Continued VGA BIOS Version VGA video graphics array firmware version of system Serial Number Serial number of unit System Utilities 2 5 Main The Main tab allows the user to set system time and date enable or disable boot option and enable or disable recovery Information Boot Exit Item Specific Help System Time 02 44 56 System Date 10 18 2010 This is the help for the hour Total Memory 8192 MB field Valid range is from 0 to F5 F6 Quiet Boot lt Enabled gt Network Boot lt Enabled gt F12 Boot Menu lt Enabled gt D2D Recovery lt Enabled gt SATA Mode AHCI Mode Figure 2 2 BIOS Main Table 2 2 describes the parameters shown in Figure 2 2 Table 2 2 BIOS Main System Time BIOS system time in 24 hour format Format HH MM SS hour minute second System Date BIOS system date Format MM DD YYYY month day year Total Memory Total memory available Video Memory Available memory for video Quiet Boot Shows OEM original equipment manufacturer Option Enab
29. also available Hardware Specifications and Configurations 1 15 Base View Figure 1 6 Base View Table 1 6 Base View mem Demo Battery bay Houses the computer s battery pack Battery release latch Releases the battery for removal Hard disk bay Houses the computer s hard disk secured with screws Memory compartment Houses the computer s main memory Battery lock Locks the battery in position 1 16 Hardware Specifications and Configurations Touchpad Basics Figure 1 7 Touchpad Move your finger across the Touchpad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the Touchpad to perform selection and execution functions These two buttons are the equivalent of the left and right buttons on a mouse Tapping on the Touchpad is the same as clicking the left button Table 1 7 Touchpad Main TouchPad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as Quickly click twice m w a mouse button mE Tap twice at the same speed as Click and hold then use double clicking a mouse button finger on the Touchpad rest your finger on the TouchPad drag the cursor on the second tap and drag the cursor Access context Click once menu gt NOTE When using the Touchpad keep it and fingers dry and clean The Touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too ha
30. locations on the screen the LCD is faulty and should be replaced Refer to Maintenance Flowchart gt NOTE Make sure that the computer is not running on battery alone as this may reduce display brightness Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Disassembly Process Check the display resolution is correctly configured e Minimize or close all Windows e lf display size is only abnormal an application check the view settings and control mouse wheel zoom feature in the application e f desktop display resolution is not normal right click on the desktop and select Personalize Display Settings e Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks e There are no device conflicts e No hardware is listed under Other Devices If the Issue is still not resolved refer to Online Support Information Run the Windows Memory Diagnostic from the operating system DVD and follow the on screen prompts If the issue is still not resolved refer to Onlin
31. max 16 characters dmitools wp xxxx gt Write product name to EEPROM max 16 characters dmitools ws xxxx gt Write serial number to EEPROM max 22 characters dmitools wu xxxx gt Write uuid to EEPROM dmitools wa xxxx gt Write asset tag to EEPROM max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Packard Bell Product Name Type1 Offset05h xxxxx Serial Number 1 Offset07h 01234567890123456789 UUID String Type1 Offset08h Asset Tag Type3 Offset04h Acet Asstag Write Product Name to EEPROM Input dmitools wp Acer Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu Write Asset Tag to EEPROM Input dmitools wa Acet Asstag gt NOTE When using any of the write options restart the system to set the new DMI data 2 24 System Utilities Using the LAN MAC EEPROM Utility Perform the following steps to write MAC Media Access Control information to EEPROM Use the MAC BAT utility to write the MAC CFG file to the EEPROM under DOS mode 1 Use text editor Ex Notepad to open the MAC CFG file See the MAC CFG contents in Figure 2 25 MAC CFG Notepad File Edit Format View Help
32. on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware e Select the microphone and click Configure e Select Set up microphone e Select the microphone type from the list and click Next e Follow the on screen prompts to complete the test If the Issue is still not resolved refer to Online Support Information Troubleshooting USB Failure If the USB fails perform the following Check IO B to M B CONN Figure 4 8 USB Failure Troubleshooting He assemble the CONNto M B Swap USB B 4 13 Wireless Failure If the wireless fails perform the following Check antenna to WL card Check WL card Check function B OK OK Figure 4 9 Wireless Failure 4 14 NG Re assemble the antenna to WL card Swap the antenna Swap WL card Swap function B Troubleshooting Bluetooth Failure If the wireless fails perform the following Check BT cable well connect Check BT cable lt gt Swap M B Figure 4 10 Bluetooth Failure K Troubleshooting NG K NG Re assemble BT Cable swap BT cable swap BT 4 15 Card Reader Failure If the card reader fails perform the following Connect it well Check the card reader B SWAP the IO B Replace M B Figure 4 11 Card Reader Failure 4 16 Troubleshooting
33. serial number configurable asset tag Support PXE Support WinFlash Wake on LAN from S3 Wake on LAN from 55 in AC mode System information HDD password Refer to Acer BIOS specification Features Hardware Specifications and Configurations 1 27 LAN Interface LAN Chipset AR8151 LAN connector type RJ45 LAN connector location JRJ45 at the left side Keyboard Item Specification Acer 2010 AC7T flat keyboard Total number of keypads 103 US 104 UK amp 107 JP keys Internal amp external keyboard Plug USB keyboard to the USB port directly Yes work simultaneously Features e Phantom key auto detect e Overlay numeric keypad e Support independent pgdn pgup pgup home end keys e Support reverse T cursor keys e Factory configurable different languages by OEM customer 1 28 Hardware Specifications and Configurations Hard Disk Drive AVL components Vendor amp HTS545016B9A300 HTS545025B9A300 HTS545032B9A300 Model Name MK1665GSX MK2565GSX MK3265GSX 519160314AS 519250315AS 519320310AS WD1600BPVT 22ZESTO WD2500BPVT 22ZESTO WD3200BPVT 22ZESTO 512 512 512 4096 512 512 512 4096 512 512 512 4096 Drive Format 21 11 Spindle speed 5400 RPM Performance Specifications Fast data transfer 3 0 3 0 3 0 rate Gbits sec max Media data transfer 106 105 6 159 2 106 105 6 129 106 105 6 159 1 rate 146 9 108 146 9 108 146 9 108 Mbytes sec max DC Power Requirem
34. set Figure 3 51 Put adhesive tape onto microphone cable to secure it to LCD cover Figure 3 51 Install LCD panel pe oe 3 Machine Maintenance Procedures 3 53 WLAN Antenna Removal Prerequisite LCD Panel Removal 1 Remove black B and white A WLAN antennas Figure 3 52 x Te Ww T uH 1 lt L Figure 3 52 WLAN Antenna 2 Lift foil C from antenna cables Figure 3 52 3 Remove antenna cables from cable guides Figure 3 52 WLAN Antenna Installation Put antenna cables into cable guides Figure 3 52 Replace foil C to secure antenna cables Figure 3 52 Put black A and white B antennas onto LCD cover Figure 3 52 Install LCD panel M 3 54 Machine Maintenance Procedures 4 Troubleshooting Introduction ee es 4 3 General 4 3 Power 5 4 4 No Display 5 4 5 LCDFailure 4 7 Keyboard Failure 4 8 Touchpad FAUNE 34554522 Pa RS 4 9 Internal Speaker Failure 4 10 Microphone 4 12 USB Failure 4 13 Wireless 4
35. 06501 026 AP 06503 024 AP 06501 033 AP 06503 029 AP 0650A 017 AP 0650A 012 BATTERY Battery SANYO AS10D Li lon 352 SANYO 6 cell 4400mAh Main COMMON ID AS10D31 Battery SONY AS10D Li lon 352 SONY 6 cell 4400mAh Main COMMON ID AS10D41 Battery PANASONIC AS10D Li lon 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 Battery SAMSUNG AS10D Li lon 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D61 BT 00603 111 00604 049 00605 062 00606 008 i I s BS ra S Battery SIMPLO AS10D Li lon 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 BT 00607 125 Battery SIMPLO AS10D Li lon 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D BT 00607 127 BOARD FOXCONN BLUETOOTH BRM 2070 BH 21100 010 T77H114 01 BT 3 0 FOXCONN BLUETOOTH ATH BU12 BH 21100 011 6 6 FRU Field Replaceable Unit List Table 6 3 FRU List POWER BOARD 55 WVZ02 001 USB BOARD 55 WVZ02 002 ODD BOARD 55 WVZ02 003 LITEON WIRELESS LAN ATHERIS 97 2 2 NI 23600 073 BGN HM WN6603AH FOXCONN WIRELESS LAN ATHEROS 97 NI 23600 072 2X2 BGN HM FOXCONN WIRELSS LAN ATHEROS HB95BG NI 23600 077 HM T77H121 10 LITEON WIRELESS LAN BROADCOM 43225 NI 23600 081 2X2 BGN LITEON WIRELESS LAN REALTEK 8192SE NI 23600 065 BGN WN6603LH 2X2 BGN BLUE TOOTH CABLE 6PIN 50 R4F02 002 i DC IN CABLE 65W 50 R4F02 004 RR CABLE FOR W O CMOS 50 R
36. 065GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J HDD TOSHIBA 2 5 5400rpm 640GB MK6465GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSXP 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GN003J HDD WD 2 5 5400rpm 250GB WD2500BPVT 22ZESTO ML32 OS AF 4K drive SATA 8MB LF F W 01 01A01 4K drive HDD WD 2 5 5400rpm 320GB WD3200BPVT 22ZESTO ML3208 drive SATA 8MB LF F W 01 01A01 HDD WD 2 5 5400rpm 500GB WD5000BPVT 22HXZT1 ML37 5 AF 4K drive SATA 8MB LF HF F W 01 01A01 HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 75008 009 Test Compatible Components Table 8 1 Test Compatible Components _ _ 60002005 HGST SG N250GB5 4KS HDD HGST 2 5 5400rpm KH 25007 016 250GB 5545025 9 300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60002005 HGST SG N320GB5 4KS HDD HGST 2 5 5400rpm KH 32007 008 320GB 5545032 9 300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60002005 HGST SG N320GB5 4KS HDD HGST 2 5 5400rpm KH 32007 012 320GB HTS543232A7A384 0J11523 Eagle B7 SATA 8MB LF F W A60W 7mmzh 60002005 HGST SG N500GB5 4KS HDD HGST 2 5 5400rpm KH 50007 010 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60002005 HGST SG
37. 1 4 Left View Table 1 4 Left View e m mm 000 DC in jack Connects to an AC adapter External display Connects to a display device VGA port e g external monitor LCD projector e Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network oA HDMI Connect to HDMI devices USB 2 0 ports Connect to USB 2 0 devices e g USB mouse lt USB camera Microphone in jack Accepts input from external microphones Headphones speaker Connects to audio line out devices 2 line out jack e g speakers headphones 1 14 Hardware Specifications and Configurations Right View Figure 1 5 Right View Table 1 5 Right View s kon nm Den _ 1 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera Optical drive Internal optical drive accepts CDs or DVDs Optical disk access Lights up when the optical drive is active indicator Optical drive eject Ejects the optical disk from the drive button Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are
38. 2 2 65W 1 3 353G50Mnkk ENTK11BZ E Russia LX BSG02 002 6CELL2 2 65W 1 3M 353G50Mnkk ENTK13BZ E Holland 5 02 001 6CELL2 2 65W 1 3 352G32Mnrr Model Definition and Configuration 7 5 7 6 Model Definition and Configuration 9 Test Compatible Components 8 2 Microsoft Windows 7 Environment Test Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote TK11BZ TK13BZ Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components 8 3 Microsoft Windows 7 Environment Test Table 8 1 Test Compatible Components _ _ Accessory 10001061 TSS Power DVD 10 Software POWER DVD 10 LZ 23800 071 V10 0 2318 52 10001061 TSS Power DVD 9 Software POWER DVD 9 SR 23900 009 V9 0 2723 50 Adapter 10001023 LITE ON Adapter LITE ON 65W 19V AP 06503 024 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF 10001023 LITE ON Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow AP 06503 029 PA 1650 69AW LV5 Low profile LED LF 10001081 DELTA Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65JH DB A LV5 LE
39. 200BPVT 22ZESTO ML320S drive SATA 8MB LF F W 01 01A01 HDD TOSHIBA 2 5 5400rpm 320GB Capricorn KH 32004 004 BS MK3265GSX SATA 8MB LF F W GJ002J HDD HGST 2 5 5400rpm 500GB KH 50007 010 HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD TOSHIBA 2 5 5400rpm 500GB KH 50004 002 MK5065GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J HDD SEAGATE 2 5 5400rpm 500GB KH 50001 017 519500325 5 9 134 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 HDD WD 2 5 5400rpm 500GB KH 50008 021 WD5000BPVT 22HXZT1 ML375 AF 4K drive SATA 8MB LF HF F W 01 01A01 HDD TOSHIBA 2 5 5400rpm 640GB KH 64004 001 MK6465GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J HDD WD 2 5 5400rpm 640GB KH 64008 005 WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 HDD TOSHIBA 2 5 5400rpm 750GB KH 75004 001 MK7559GSXP 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GN003J HDD WD 2 5 5400rpm 750GB KH 75008 009 WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 6 10 FRU Field Replaceable Unit List Table 6 3 FRU List KEYBOARD Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 197 Internal 17 Standard 103KS Black US International Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 181 Internal 17 Standard 103KS Black Greek Texture Keyboard GATEWAY AC7T_G10B AC7T KB 11 70G 172 Internal 17 Standard 103KS Black Arabic Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 176 Internal 17 Standard 103KS Black Chinese Te
40. 200nit 8ms 400 1 MAINBOARD Acer Part No 60 WSX02 002 60 WSG02 003 33 R4F02 004 57 WW102 001 LK 15605 010 LK 15606 012 LK 15608 011 LK 1560D 010 LK 1560A 004 LK 15605 019 Mainboard eME644 AMD LF UMA sku AS5253 ENTK11 ENTK13 NV51B 02 001 6 18 FRU Field Replaceable Unit List Table 6 3 FRU List Mainboard eME644G AMD LF SEMOUR XT MB NCY02 001 VRAM 512MB AS5253G ENTK11 ENTK13 NV51B Memory SAMSUNG SO DIMM DDRIII 1333 KN 1GB0B 035 1GB M471B2873FHS CH9 LF 128 8 46nm Memory KINGSTON SO DIMM DDRIII 1333 1GB ACR128X64D381333C9 LF 128 8 KN 1GB07 004 0 065um Memory UNIFOSA SO DIMM DDRIII 1333 1GB KN 1GB0OH 017 GU672203EP0200 LF 128 8 0 065um Memory ELPIDA SO DIMM DDRIII 1333 2GB KN 2GB09 009 EBJ21UE8BFUO DJ F LF 128 8 0 065um Memory HYNIX SO DIMM DDRIII 1333 2GB KN 2GB0G 018 HMT325S6BFR8C H9 LF 256 8 46nm KN 2GB07 004 Memory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3513330C9 LF 128 8 0 065um Memory SO DIMM DDRIII 1333 2GB NT2GC64B88BONS CG LF 256 8 0 055um Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 Memory SAMSUNG SO DIMM DDRIII 1066 M471B5273BH1 CF8 LF 256 8 0 055um Memory ELPIDA SO DIMM DDRIII 1333 4GB KN 4GB09 001 EBJ41UF8BASO0 DJ F LF 256 8 0 055um KN 2GB03 021 KN 2GB0B 030 KN 4GB0B 007 HEATSINK THERMAL MODULE UMA W O FAN 60 RD502 002 cO FRU Field Replaceable Unit List
41. 3 Remove one 1 screw B Figure 3 22 Figure 3 22 Power Board 4 Remove power board from upper cover Power Board Installation Install power board B on upper cover Figure 3 20 Install power board FFC A on upper cover Figure 3 22 Install and secure one 1 screw B to lower cover Figure 3 22 Install upper cover poe es M2 5 3 0 1 3 26 Machine Maintenance Procedures Touchpad Removal Prerequisite Upper Cover Removal 1 Find touchpad C on upper cover Figure 3 20 2 Remove touchpad FFC A from touchpad Figure 3 23 3 Disconnect and remove touchpad FFC A from touchpad connector B Figure 3 23 Figure 3 23 Touchpad 4 Lift plastic cover C securing the grounding tape and remove grounding tape D from touchpad Figure 3 23 5 Remove touchpad from upper cover Touchpad Installation 1 Install touchpad C on upper cover Figure 3 20 2 Lift plastic cover C and install grounding tape D onto touchpad Figure 3 23 gt NOTE Make sure the grounding tape is touching the connective section of the touchpad as shown in Figure 3 23 3 Connect touchpad FFC A to touchpad connector B Figure 3 23 4 Install touchpad FFC to touchpad Figure 3 23 5 Install upper cover Machine Maintenance Procedures 3 27 USB Board Removal Prerequisite Upper Cover Removal 1 Find USB Universal Serial Bus board A on lower cover Figure 3 24
42. 3 Slide HDD module away from the mainboard connector B to disconnect it Figure 3 14 4 Lift HDD module from component bay 5 Remove four 4 screws C from HDD bracket D Figure 3 15 1 4 G 8 ac m l Figure 3 15 HDD Module 6 Remove HDD bracket D from HDD module Machine Maintenance Procedures 3 19 HDD Module Installation Put HDD brackets onto HDD module Figure 3 15 Install four 4 screws C to secure HDD brackets D to HDD module Figure 3 15 Put HDD module into component bay Figure 3 14 Slide the HDD module towards the mainboard connector B to secure it Figure 3 14 Install one 1 screw A to secure HDD module Figure 3 14 Install base door sie 2 uantity SerewType i A M2 5 8 0 1 3 20 Machine Maintenance Procedures Upper Cover Removal Prerequisite HDD Hard Disk Drive Module Removal 1 Remove fourteen 14 securing screws from the lower cover Figure 3 16 Figure 3 16 Lower Cover Screw Location 2 Remove eight 8 securing screws A from the upper cover Figure 3 1 7 Figure 3 17 Upper Cover Screw Location Machine Maintenance Procedures 3 21 3 Grasp the lower cover by the ODD bay B and lift the upper cover up to release the latches securing it to the lower cover Figure 3 18 Figure 3 18 Lower Cover Removal 4 Continue lifting along the edges of the upper cover t
43. 35 dati ka EN EEE de re 1 37 VPT 277 1 37 DEB PE Lus oe be db E edet ee ad de o deen ees d 1 37 EE po heu Eee 1 38 System Power 1 38 Fs ded 9 ad SEES IUE oder 1 38 System LED Indicator 1 39 System DMA Specification i ai aed eee OE ee eRe CED RES le de 1 39 Hardware Specifications and Configurations Features The following is a summary of the computer s many features Operating System e Genuine Windows 7 Home Premium 64 bit Genuine Windows 7 Home Basic 64 bit Genuine Windows 7 Starter Platform e AMD E Series processor E 350 512 KB 1 12 cache 1 60 GHz DDR3 1066 MHz 18 W e AMD A50M Fusion Controller Hub System Memory e Dual channel DDR3 SDRAM support e Upto 4 GB of DDR3 system memory upgradable to 8 GB using two soDIMM modules for 64 bit OS e Up to 2 GB of DDR3 system memory for Windows 7 Starter only Display e 15 6 HD 1366 x 768 resolution high brightness 200 nit Diamond View Technology LED backlit TFT LCD e Mercury free environment friendly e 16 9 aspect ratio Audio Subsystem e High definition audio support e Built in mono speaker e MS Sound compatible Built in microphone Hardware Specifications and Configurat
44. 4 Speaker Installation 3 25 Power Board 3 26 Power Board Installation 3 26 Touchpad 3 27 Touchpad Installation 3 27 USB Board 3 28 USB Board 3 29 ODD Board 3 30 ODD Board Installation 3 30 Bluetooth Board 3 31 Bluetooth Board 3 31 Mainboard 3 32 Mainboard Installation 3 34 Fan 3 35 vii Fan lt 3 35 Heatsink 3 36 Heatsink Installation 3 37 LCD Liquid Crystal Display Module Removal 3 39 LCD Module Installation 3 40 DC IN Cable 3 41 DC Cable Installation 3 42 LCD Bezel 3 43 LCD Bezel Installation 3 45 Camera Module
45. 4F02 010 EE CORD US 3 PIN 27 TAVV5 001 FRU Field Replaceable Unit List 6 7 CABLE Table 6 3 FRU List Description POWER CORD EU 3 PIN POWER CORD AUS 3 PIN POWER CORD UK 3 PIN POWER CORD CHINA 3 PIN POWER CORD SWISS 3 PIN POWER CORD ITALIAN 3 PIN POWER CORD DENMARK 3 PIN POWER CORD JP 3 PIN POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOREA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN POWER CORD 3 PIN BRAZIL CASE COVER BRACKET ASSEMBLY Acer Part No 27 TAVV5 002 27 TAVV5 003 27 TAVV5 004 27 TAVV5 005 27 TAVV5 006 27 TAVV5 007 27 TAVV5 008 27 TAVV5 009 27 TAVV5 010 27 TAVV5 011 27 TAVV5 012 27 TAVV5 013 27 TAVV5 014 27 APV02 001 27 SAD02 001 UPPER CASE ASSY BLACK UPPER CASE ASSY RED LOWER CASE UMA LOGIC LOWER DOOR UMA HDD CARRIER UMA 60 WVZ02 001 60 WWf1 02 001 60 R4F02 002 42 R4F02 001 33 R4F02 001 6 8 FRU Field Replaceable Unit List Table 6 3 FRU List DVD RW DRIVE ODD SUPER MULTI DRIVE MODULE 6M R4G02 003 ODD BRACKET 33 RAF02 002 ODD BEZEL SM 42 R4F02 002 ODD SONY Super Multi DRIVE 12 7mm Tray KU 0080E 027 DL 8X AD 7585H LF W O bezel SATA HF Windows 7 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ890A LF W O bezel SATA HF Windows 7 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7
46. 64 10000981 MISC 512M DDR3 512M DDR3 64 16 4 23300 019 64 16 4 60002045 HYNIX VR1GbIII9 VRAM HYNIX Graphic DDRIII VR 1GBOG 006 900 1Gb HSTQ1G63DFR 11C LF 64 16 46nm 60002215 VH1GblIII9 VRAM SAMSUNG Graphic DDRIII VR 1GBOB 008 SAMSUNG 900 1Gb K4W1G1646G BC11 LF 64 16 35nm 9999995 ONE TIME N N no VRAM 23300 014 VENDER WiFi Antenna 10000105 WNC PIFA PIFA LZ 23500 006 Wireless LAN 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheris 23600 073 97 2 2 BGN HM WN6603AH 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Realtek 23600 065 81925 BGN WN6603LH 2x2 BGN 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Broadcom NI 23600 081 43225 2x2 BGN Test Compatible Components 8 11 Table 8 1 Test Compatible Components 23707801 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros T 23600 072 FOXCONN TW HB97 2x2 BGN HM 23707801 3rd WiFi 2x2 BGN Foxconn Wireless LAN NI 23600 066 FOXCONN TW Broadcomm 43225 2x2 BGN HM T77H103 00 23707801 3rd WiFi BG Foxconn Wireless LAN Atheros NI 23600 077 FOXCONN TW HB95BG HM T77H121 10 8 12 Test Compatible Components 9 Online Support Information 9 2 Introduction Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems For distributors dealers ASP or TPM refer the technical queries to a local Acer branch of
47. 70 071 072 073 074 080 081 08F 090 091 092 093 09F OAO OA1 2 ODF OEF OFO OFF 100 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 40A 40B 40C 4CF 4DO 4D1 4D5 Hardware Specifications and Confi System function shipping configuration DMA controller no 1 Unused Interrupt controller no 1 Unused Counter timer registers Keyboard controller opeaker controller Unused Keyboard controller Unused CMOS RTC Alternate RTC address port data port Unused DMA page registers Unused FAST INIT register Unused Interrupt controller no 2 Unused DMA controller no 2 Unused Numeric data processor 5 lt Q gt 2 C VGA DMA1 Extend Interrupt edge control Unused C C 5 5 C C 7 7 D D gurations 1 41 System I O Address Specifications 1 42 Hardware Specifications and Configurations 2 System Utilities 2 2 BIOS Setup 2 3 Navigating the BIOS Utility 2 3 E 2 4 IGIQHIUGMMETETETTTTITLTOTO TT TT 117 2 4 NE 2 6 EE ee eae wd xd 2 8 a ee ee ee oe EEEE 2 12 EU ee ee eae ee ee ene ee ENE ree ee S 2 13 BIOS Flash Util
48. 8ms 400 1 LK 1560D 010 10001038 CMO NLED15 6WXGAG 60001927 CPT NLED15 6WXGAG NLED15 6WXGAG LK 1560A 004 LK 15606 012 60002215 SAMSUNG LK 15608 011 60003089 LG NLED15 6WXGAG 60003316 AUO NLED15 6WXGAG 60003316 AUO NLED15 6WXGAG Memory 60001993 NANYA LK 15605 010 LK 15605 019 SO1GBIII13 KN 1GB03 034 Memory NANYA SO DIMM DDRIII 1333 NT1GC64BH4BOPS CG LF 128 16 0 055um 60001993 NANYA SO2GBIII13 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88BONS CG LF 256 8 0 055um Memory UNIFOSA SO DIMM DDRIII 1333 1GB GU672203EP0200 LF 128 8 0 065um 60002041 SO1GBIII10 Memory NONE REG ECC DDRIII KN 1GB00 003 QIMONDA 1066 1GB phantom p n LF 8 8 Test Compatible Components KN 2GB03 021 60002000 UNIFOSA SO1GBIII13 KN 1GBOH 017 Table 8 1 Test Compatible Components Memory HYNIX SO DIMM KN 2GB0G 018 DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46nm 60002045 HYNIX SO2GBIII 3 60002215 SAMSUNG SO1GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm 60002215 SO2GBIII10 Memory NONE SO DIMM DDRIII KN 2GB00 001 SAMSUNG 1066 2GB dummy 1066 LF 60002215 SO2GBIII 3 Memory SAMSUNG SO DIMM KN 2GBOB 030 SAMSUNG DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 Memory SAMSUNG SO DIMM DDRIII 1066 4GB M471B5273BH1 CF8 LF 256 8 0 055um Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ21UE8BFUO DJ F LF 128 8 0 065um 60004668 ELPIDA SO4GBIII10 Memory NONE SO DIMM
49. 9IWScI 9I WF9 DI NCIS System Block Diagram Figure 1 10 Hardware Specifications and Configurations 1 22 Specification Tables Computer specifications Height front to rear 3 0 to 3 6 cm 1 16 to 1 43 in 5 6 Ibs Weight equipped with optical 2 54 kg drive flash drive and battery 4 78lbs Weight equipped with optical 2 32 kg drive flash drive and without battery Operating not writing to 0 C to 35 C 32 F to 95 F optical disc Operating writing to optical 5 C to 35 C 41 F to 95 F disc Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 50 ft to 40 000 ft gt NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Hardware Specifications and Configurations 1 23 System Board Major Chips Specification Core logic AMD Hudson M1 uFCBGA 605 ball VGA ATI Mobility Radeon HD 6310M APU ATI Mobility Radeon HD 6470M GPU LAN Atheros AR8151 for Giga LAN Controller USB 2 0 AMD Hudson M1 Processor Specification CPU type AMD E350 1 6G dual core E240 1 5G single core CPU package BGA 413 ball Core Logic Two execution cores e A 32 KB instruction and 32 KB data first level cache L1 for each core e 256 KB shared i
50. ANASONIC DRIVE 12 7mm Tray DL 8X UJ890A LF W O bezel SATA HF Windows 7 60001922 TOSHIBA NSM8XS ODD TOSHIBA Super Multi KU 00801 040 DIGI DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 60001939 PIONEER NBDCB4XS ODD PIONEER BD COMBO KO 00405 006 12 7mm Tray DL 4X BDC TDO3RS LF W O bezel 1 01 SATA Windows 7 60001939 PIONEER NSM8XS ODD PIONEER Super Multi KU 00805 049 DRIVE 12 7mm Tray DL 8X DVR TD10RS LF W O bezel 1 00 SATA 60003901 HITACHI NBDCB4XS ODD HLDS BD COMBO KO 0040D 005 EAST 12 7mm Tray DL 4X CT30N LF W O bezel 1 00 SATA HF Windows 7 3D 60003901 HITACHI NSM8XS ODD HLDS Super Multi DRIVE KU 0080D 057 EAST 12 7mm Tray DL 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7 610105 HLDS NBDCBAXS ODD HLDS BD COMBO KO 0040D 004 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 8 10 Test Compatible Components Table 8 1 Test Compatible Components _ _ 610105 HLDS NSM8XS ODD HLDS Super Multi DRIVE KU 0080D 055 12 7mm Tray DL 8X GT32N R5 2 LF W O bezel SATA with Renesas solution PCC LD HF Windows 7 SB Chipset 9999995 ONE TIME N N 22800 011 VENDER 10000981 MISC Antivirus application NIS SR 23900 002 VGA Chip 22554573 AMD AMD UMA UMA AMD UMA AMD KI 23200 154 23200 154 40nm 29mm 29mm M2 package 10000981 MISC 1G DDR3 1G DDR3 128 16 4 23300 029 12871
51. C 5 6 Jumper and Connector Locations Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Packard Bell EasyNote TK11BZ TK13BZ The machine provides one Hardware Open Gap on main board for clearing password check and one hot key for enabling BIOS Recovery Clearing Password Check gt NOTE The following procedure is only for clearing BIOS Password Supervisor Password and User Password Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Remove power from the system Remove HDD AC and Battery Disconnect the RTC Battery Locate the R582 jumper Use an electric conductivity tool to short the two points of the R582 jumper Plug in AC keeping the R582 jumper shorted Press Power Button until BIOS POST is finished then remove the conductivity tool from the R582 jumper 8 Restart the system Press F2to enter BIOS Setup menu 9 is no Password request BIOS Password is cleared 10 If a password is requested repeat Steps 1 through 9 E h M M Lcx Jumper and Connector Locations 5 7 Clear CMOS Jumper
52. CD CMO 15 6 W WXGA Glare LK 1560D 010 N156B6 LOB LF 220nit 8ms 650 1 LED LCD CPT 15 6 W WXGA Glare LK 1560A 004 CLAA156WB11A LF 220nit 8ms 600 1 LED LCD AUO 15 6 W WXGA Glare LK 15605 019 B156XW02 V6 LF 200nit 8ms 400 1 ASSY LED LCD MODULE 15 6 W WXGA 6M BQ702 003 GLARE W ANTENNA 2 CCD 1 3M RED PB ANTENNA WLAN MAIN 50 4 02 005 ANTENNA WLAN AUX 50 R4F02 006 LED CABLE FOR W CMOS 50 R4F02 009 6 14 FRU Field Replaceable Unit List Table 6 3 FRU List LED COVER RED PB LCD BEZEL FOR W CMOS PB LED BRACKET R amp L CAMERA 1 3M LED LCD AUO 15 6 W WXGA Glare B156XW02 V2 LF 200nit 8ms 500 1 power saving LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT02 A11 LF 220nit 8ms 500 1 LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLEA LF 220nit 16ms 500 1 color engine LED LCD CMO 15 6 W WXGA Glare N156B6 L0B LF 220nit 8ms 650 1 LED LCD CPT 15 6 W WXGA Glare CLAA156WB11A LF 220nit 8ms 600 1 LED LCD AUO 15 6 W WXGA Glare B156XW02 V6 LF 200nit 8ms 400 1 ASSY LED LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M BLACK GTW FRU Field Replaceable Unit List Acer Part No 60 BQ702 002 60 BQ502 004 33 R4F02 004 57 WW102 001 LK 15605 010 LK 15606 012 LK 15608 011 LK 1560D 010 LK 1560A 004 LK 15605 019 6M WSG02 003 6 1 OT Table 6 3 FRU List 6 16 ANTENNA WLAN MAIN ANTENNA WLAN AUX LED CABLE FOR W CMOS LED COVER BLACK GW LCD BEZEL FOR W CMOS GW LED BRAC
53. D LF Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65VH BA LV5 Low profile LED LF Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF AP 06501 026 10001081 DELTA AP 06501 033 60002015 HIPRO AP 0650A 012 60016453 CHICONY 65W Adapter Chicony Power 65W AP 0650A 017 19V 1 7x5 5x11 Yellow 09 065 1 LV5 low profile LF Audio Codec PLMOOO004 Conexant Conexant Audio Codec LZ 21000 086 Conexant CX 20584 CX 20584 Battery 10001063 SONY 6CELL2 2 Battery SONY AS10D Li lon BT 00604 049 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 60001535 6CELL2 2 Battery PANASONIC AS10D BT 00605 062 PANASONIC Li lon 352 PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 8 4 Test Compatible Components Table 8 1 Test Compatible Components _ _ 60001921 SANYO 6CELL2 2 Battery SANYO AS10D Li lon BT 00603 111 352 SANYO 6 cell 4400mAh Main COMMON ID AS10D31 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li lon BT 00607 125 352P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li lon 352P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10H Li lon 352P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10H75 60013145 6CELL2 2 Battery SAMSUNG AS10D SAMSUNG SDI Li lon 352 SAMSUNG 6 cell BT 00607 127 BT 00607 132 BT 00606 008 4400mAh Main COMMON ID AS10D61 Bluetooth
54. E 7 4 ODD Extra SW Card CIO Acer Part No CardReader Reader t a E Holland LX BSG02 001 men 2 1 En reader 352G32Mnkk ENTK11BZ E Russia LX BSG08 001 NSM8XS NIS 2 in 1 card reader 352G50Mnkk ENTK11BZ E Hungary LX BSG0C 001 NSM8XS 2 in 1 card reader 353G50Mnkk ENTK11BZ E Russia LX BSG01 001 NSM8XS NIS 2 in 1 card reader 353G50Mnkk ENTK11BZ E Russia LX BSG02 002 NSM8XS 5 2 in 1 card reader 353G50Mnkk ENTK13BZ E Holland LX BSJ02 001 NSM8XS 2 in 1 card reader 352G32Mnrr 7 4 Model Definition and Configuration Table 7 5 Wireless Bluetooth NB Chipset Model Country Acer Wireless LAN Bluetooth Chipset ENTK11BZ E Holland LX BSG02 001 3rd WiFi2x2 N AMD A50M 352G32Mnkk BGN ENTK11BZ E Russia LX BSG08 001 3rdWiFi2x2 N AMD A50M 352G50Mnkk BGN ENTK11BZ E Hungary LX BSGOC 001 3rd WiFi2x2 N AMD A50M FCH 353G50Mnkk BGN ENTK11BZ E Russia LX BSG01 001 3rd WiFi 2x2 N AMD A50M FCH 353G50Mnkk BGN ENTK11BZ E Russia LX BSG02 002 3rd WiFi 2x2 BT 3 0 AMD A50M FCH 353G50Mnkk BGN ENTK13BZ E Holland LX BSJ02 001 3rd WiFi 2x2 N AMD A50M FCH 352G32Mnrr BGN Table 7 6 W Adapter Camera Acer Part No Battery Camera E 008 Holland LX BSG02 001 6CELL2 2 352G32Mnkk ENTK11BZ E Russia LX BSG08 001 6CELL2 2 U 352G50Mnkk ENTK11BZ E LX BSG0C 001 6CELL2 2 65W 1 3M 353G50Mnkk ENTK11BZ E Russia LX BSG01 001 6CELL
55. FOR CRISIS Memory Initial for Crisis Recovery PEI MEMORY INSTALL PE 8 Simple Memory test PEI TXT function early Initialization PEI MEMORY CALLBACK Set cache for physical memory ENTER RECOVERY MODE Recovery device Initialization PEI RECOVERY MEDIA FOUND Found Recovery image PEI RECOVERY MEDIA NOT FOUND PE 86 Recovery image not found PEI RECOVERY LOAD FILE DONE Load Recovery Image completed 4 22 Troubleshooting Table 4 4 Continued PEI Phase POST Code Table Functionality Name Include PEI RECOVERY START FLASH Start Flash BIOS with Recovery image PEI ENTER DXEIPL PE 898 Loading BIOS image to RAM PEI FINDING DXE CORE Loading DXE core PEI GO DXE CORE Enter DXE core 3rd party relate functions Platform dependence Table 4 5 DXE Phase POST Code Table m PostCode h Code DXE SB SERIAL GPIO INIT DXE 43 South bridge Serial GPIO initialization Dx wr oe moma pesun fpe gt gt CPU Middle Initialization DXE_MP_CPU_INIT Multi processor Middle Initialization DE OXE SMpUSD rita _ Troubleshooting 4 23 Table 4 5 Continued DXE Phase POST Code Table Functionality Name Include Post Description PostCode h Code DXE_ RELOCATE SMBASE SMBASE 56 Relocate SMM BASE SMM BASE DXE VTD INIT ae a VTD Initial DXE BEFORE 5 16 INIT Coa Legacy Legacy BIOS Initialization Initialization DXE_AFTER_CSM16_IN
56. Figure 3 24 Component Location 2 Remove adhesive tape securing the USB board FFC Figure 3 25 3 Disconnect USB board FFC A from module connector B Figure 3 25 4 Disconnect and remove USB board FFC A from mainboard connector C Figure 3 25 Figure 3 25 USB Module Remove screw D from lower cover Figure 3 25 Remove USB module from lower cover 3 28 Machine Maintenance Procedures USB Board Installation Install USB board F on lower cover Figure 3 24 Install and secure screw D to lower cover Figure 3 25 Connect USB board FFC A to module connector B Figure 3 25 Connect USB board FFC A to mainboard connector C Figure 3 25 Install upper cover o qo M2 5 3 0 1 Machine Maintenance Procedures 3 29 ODD Board Removal Prerequisite Upper Cover Removal 1 Find ODD board C on lower cover Figure 3 24 2 Disconnect ODD board FFC from mainboard connector A Figure 3 26 H L 13118 4 221 et ha I gt Figure 3 26 ODD Board 3 Remove screw B from lower cover Figure 3 26 4 Remove ODD board from lower cover ODD Board Installation Install USB module C on lower cover Figure 3 24 Install and secure screw B to lower cover Figure 3 26 Connect ODD board FFC to mainboard connector A Figure 3 26 Install upper cover prd 2 5 5 0 1 3 30 Machine Maintenance Procedures Bluetoot
57. I bus mini PCI socket for wireless module 1 36 Hardware Specifications and Configurations Battery Vendor amp Model name SANYO AS2010D31 PANASONIC AS10D56 SIMPLO AS10D71 75 SONY AS2010D41 SAMSUNG AS2010D61 PANASONIC AS10D51 VRAM mm peter 1 USB Port tem specication Output Current 2 0A for the one USB port in left side 2 0A for the two USB port in right side HDMI Port Compliance level HDMI1 3a Data throughput Up to 16 7 million colors Hardware Specifications and Configurations 1 37 AC Adapter Maximum input AC current 65w 3 42A at 100V Efficiency Refer to EPA 5 0 System Power Management Item Specification Mech Off G3 Al devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM 53 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Card Reader Maximum supported size SD 16G MMC 16G miniSD 16G Features 2 in 1 card reader supporting e Secure Digital SD Card MultiMediaCard MMC e Storage cards with adapter miniSD
58. IDE BUS BDS 24 IDE device initialization BDS START AHCI BUS AHCI device initialization BDS CONNECT LEGACY ROM BDS Dispatch option ROMs BDS ENUMERATE ALL BOOT OPTION BDS Get boot device information BDS END OF BOOT SELECTION BDS End of boot selection BDS ENTER SETUP BDS Enter Setup Menu BDS ENTER BOOT MANAGER BDS Enter Boot manager BDS BOOT DEVICE SELECT Try to boot system to OS BDS EFI64 SHADOW ALL LEGACY ROM Shadow Misc Option ROM BDS ACPI S3SAVE Save 53 resume required data in RAM BDS READY TO BOOT EVENT BDS Las Chipset initial before boot to BDS GO LEGACY BOOT Start to boot Legacy OS BDS UEFI BOOT Start to boot UEFI OS BDS LEGACY16 PREPARE BOOT Prepare to Boot to Legacy OS BDS EXIT BOOT SERVICES BDS 32 Send END of POST Message to ME via BDS LEGACY BOOT EVENT BDS 33 Last Chipset initial before boot to Legacy OS BDS ENTER LEGACY 16 BOOT Ready to Boot Legacy OS BDS RECOVERY START FLASH Fast Recovery Start Flash 3rd party relate functions Platform dependence Troubleshooting 4 25 Table 4 7 53 Functions POST Code Table Functionality Name Include Post DescHpilan PostCode h Code S3 RESTORE MEMORY CONTROLLER Memory initial for S3 resume 53 INSTALL S3 MEMORY PEI C1 Get 53 resume required data from memory o3 SWITCH STACK PEI C2 Start to use memory during 53 resume S3 MEMORY CALLBACK PEI C3 Set cache for physical memory during S3 resume 53 ENTER S3 RESUME PEIM PEI C4 Start to
59. IT Legacy interrupt function Initialization DXE LOAD ACPI TABLE 5B ACPI Table Initialization DXE SB DISPATCH Setup SB SMM Dispatcher service SB IOTRAP INIT Setup SB IOTRAP Service DXE SUBCLASS DRIVER Build AMT Table DXE PPM INIT PPM Initialization HECIDRV INIT 6 HECIDRV Initialization 3rd party relate functions Platform dependence Table 4 6 BDS Phase POST Code Table War LD PostCode h Code BDS CONNECT CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS CONNECT CONSOLE OUT Video device initialization BDS CONNECT STD ERR Error report device initialization BDS CONNECT USB HC USB host controller initialization BDS CONNECT USB BUS USB BUS driver initialization BDS CONNECT USB DEVICE BDS USB device driver initialization BDS NO CONSOLE ACTION m Console device initial fail device initial fail BDS DISPLAY LOGO SYSTEM INFO 1D Display logo or system information 4 24 Troubleshooting Table 4 6 Continued BDS Phase POST Code Table Functionality Name Include Post Hesten PostCode h Code BDS START IDE CONTROLLER B IDE controller initialization BDS START SATA CONTROLLER SATA controller initialization BDS START ISA ACPI CONTROLLER BDS START ISA BUS ISA BUS driver initialization DS DS BDS START ISA FDD Floppy device initialization BDS 4 DS SIO controller initialization BDS START ISA SEIRAL Serial device initialization BDS START
60. K11 BZ 104RU 2 EMEA Holland LX BSJ02 001 ENTK13BZ E352G32Mnrr 352G32Mnrr W7HP64BSNL1 UMACrr_3 1 2G 320 6L2 2 2R CB 1 3C _ NL31 EASYNOTE TK13BZ 002NL Table 7 2 CPU LCD VGA Chip Country Acer Part No CPU LCD Us Chip ENTK11BZ E Holland LX BSG02 001 AMDE350B NLED15 6WXGAG UMA 352G32Mnkk ENTK11BZ E Russia LX BSG08 001 50 NLED15 6WXGAG UMA 352G50Mnkk Model Definition and Configuration 7 3 Table 7 2 CPU LCD VGA Chip Continued VGA ENTK11BZ E Hungary LX BSG0C 001 AMDE350B NLED15 6WXGAG UMA 353G50Mnkk ENTK11BZ E Russia LX BSG01 001 AMDE350B NLED15 6WXGAG UMA 353G50Mnkk ENTK11BZ E Russia LX BSG02 002 AMDE350B NLED15 6WXGAG UMA 353G50Mnkk ENTK13BZ E Holland LX BSJ02 001 AMDE350B NLED15 6WXGAG UMA 352G32Mnrr Table 7 3 WM 3 Memory 2 HDD Model Country Acer PartNo Acer PartNo Part No Memory 1 Memory 1 Memory2 Memory2 HDD GB HDD GB ENTK11BZ E3 Holland LX BSG02 001 SO2GBIII10 N N320GB5 4KS 4K 52G32Mnkk ENTK11BZ E3 Russia LX BSG08 001 SO2GBIII10 N N500GB5 4KS 52G50Mnkk ENTK11BZ E3 Hungary LX BSG0C 001 5026 1110 SO1GBIII10 N500GB5 4KS 53G50Mnkk ENTK11BZ E3 Russia LX BSG01 001 SO2GBIII10 SO1GBIII1O N500GB5 4KS 53G50Mnkk ENTK11BZ E3 Russia LX BSG02 002 SO2GBIII10 SO1GBIII10 N500GB5 4KS 53G50Mnkk ENTK13BZ E Holland LX BSJ02 001 SO2GBIII10 N N320GB5 4KS 4K 352G32Mnrr
61. KET R amp L CAMERA 1 3M 50 4 02 005 50 R4F02 006 50 R4F02 009 60 WSG02 002 60 WSG02 003 33 R4F02 004 57 WW102 001 FRU Field Replaceable Unit List Table 6 3 FRU List LED LCD AUO 15 6 W WXGA Glare LK 15605 010 B156XW02 V2 LF 200nit 8ms 500 1 power saving LED LCD SAMSUNG 15 6 W WXGA Glare LK 15606 012 LTN156AT02 A11 LF 220nit 8ms 500 1 LED LCD LPL 15 6 W WXGA Glare LK 15608 011 LP156WH2 TLEA LF 220nit 16ms 500 1 color engine LED LCD CMO 15 6 W WXGA Glare LK 1560D 010 N156B6 LOB LF 220nit 8ms 650 1 LED LCD CPT 15 6 W WXGA Glare LK 1560A 004 CLAA156WB11A LF 220nit 8ms 600 1 LED LCD AUO 15 6 W WXGA Glare LK 15605 019 B156XW02 V6 LF 200nit 8ms 400 1 ASSY LED LCD MODULE 15 6 W WXGA 6M WSX02 003 GLARE W ANTENNA 2 CCD 1 3M RED GTW ANTENNA WLAN MAIN 50 4 02 005 ANTENNA WLAN AUX 50 R4F02 006 LED CABLE FOR W CMOS 50 R4F02 009 FRU Field Replaceable Unit List 6 17 Table 6 3 FRU List LED COVER RED GW LCD BEZEL FOR W CMOS GW LED BRACKET R amp L CAMERA 1 3M LED LCD AUO 15 6 W WXGA Glare B156XW02 V2 LF 200nit 8ms 500 1 power saving LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT02 A11 LF 220nit 8ms 500 1 LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLEA LF 220nit 16ms 500 1 color engine LED LCD CMO 15 6 W WXGA Glare N156B6 L0B LF 220nit 8ms 650 1 LED LCD CPT 15 6 W WXGA Glare CLAA156WB11A LF 220nit 8ms 600 1 LED LCD AUO 15 6 W WXGA Glare B156XW02 V6 LF
62. LCD panel LCD Bracket Installation 1 Put LCD bracket on the LCD panel Figure 3 48 2 Install and secure six 6 screws A to the LCD bracket Figure 3 48 3 Install LCD panel to LCD cover tem t _ 3 50 Machine Maintenance Procedures LVDS Cable Removal Prerequisite LCD Panel Removal 1 Remove LVDS Low voltage Differential Signaling cable A from the adhesive on the rear of the LCD panel Figure 3 49 LA oe nm d hpp 1 E AE Figure 3 49 LVDS Cable Starting from the top remove the clear mylar tape B Figure 3 50 3 Disconnect the LVDS cable from the LCD panel connector C Figure 3 50 Figure 3 50 LVDS Cable Machine Maintenance Procedures 3 51 LVDS Cable Installation 1 Put LVDS cable into the LCD panel connector C and secure the clear mylar tape B Figure 3 50 Put LVDS cable A on the rear of the LCD panel Figure 3 49 3 Install LCD panel to LCD cover 3 52 Machine Maintenance Procedures Microphone Set Removal Prerequisite LCD Panel Removal 1 Locate microphone set A in LCD cover Figure 3 51 Figure 3 51 Microphone Set 2 Remove adhesive tape B securing the microphone cable Figure 3 51 3 Remove tabs C away from microphone set Figure 3 51 4 Remove microphone set from LCD cover Microphone Set Installation Put microphone set on LCD cover Figure 3 51 Fold tabs C over to secure microphone
63. Packard Bell EasyNote TK11BZ TK13BZ SERVICEGUIDE packard bell Revision History Refer to the following table for the updates made to this Packard Bell EasyNote TK11BZ TK13BZ service guide Chapter Updates Service guide files and updates are available on the ACER CSD Website For more information go to http csd acer com tw The information in this guide is subject to change without notice Copyright Copyright 2010 by Packard Bell Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Packard Bell Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer not the manufacturer distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Conventions The foll
64. S Black US w Canadian French Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Turkish Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Sweden Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black FR Arabic Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Nordic Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black SLO CRO Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black CZ SK Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Brazilian Portuguese Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 107KS Black Japanese Texture FRU Field Replaceable Unit List Table 6 3 FRU List CD EE s LED LCD MODULE 15 6 W WXGA 6M BQ502 003 GLARE W ANTENNA 2 CCD 1 3M BLACK PB ANTENNA WLAN MAIN 50 4 02 005 ANTENNA WLAN AUX 50 R4F02 006 LED CABLE FOR W CMOS 50 R4F02 009 LED COVER BLACK PB 60 BQ502 003 LCD BEZEL FOR W CMOS PB 60 BQ502 004 LED BRACKET R amp L 33 R4F02 004 CAMERA 1 3M 57 WW102 001 FRU Field Replaceable Unit List 6 13 Table 6 3 FRU List LED LCD AUO 15 6 W WXGA Glare LK 15605 010 B156XW02 V2 LF 200nit 8ms 500 1 power saving LED LCD SAMSUNG 15 6 W WXGA Glare LK 15606 012 LTN156AT02 A11 LF 220nit 8ms 500 1 LED LCD LPL 15 6 W WXGA Glare LK 15608 011 LP156WH2 TLEA LF 220nit 16ms 500 1 color engine LED L
65. Thermal Module Failure If the thermal module fails perform the following Fan power cable well No Connect it well connected No Replace fan CPU Heat sink well No Seat it well seated Replace M B Figure 4 12 Thermal Module Failure Troubleshooting Cosmetic Failure If there any cosmetic defects perform the following LCDcover LCD bezel K K OK lt gt Function Test Figure 4 13 Cosmetic Failure 4 18 swap LCD cover swap LCD bezel Swap Upper Swap Lower Troubleshooting Other Functions Failure 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective Troubleshooting 4 19 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem perform the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times If no error is detected do not replace any FRU If an error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems do not identify whic
66. XT CD ROM Yellow Book Mode1 amp 2 Standard Data CD ROM Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 amp 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp Text Video Video CD White Book MPEG1 Video CD R Orange Book Part CD RW amp HSRW Orange Book Part Volume1 amp Volume 2 Super Audio CD SACD Hybrid type US amp US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General amp Authoring DVD R Version 1 0 DVD RW DVD RW amp Dual Loading mechanism en Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirements Input Voltage 5 5 Operating Hardware Specifications and Configurations 1 31 LED 15 6 Vendor amp AUO B156XW02 V6 HW 0A Model name AUO B156XWO02 V2 HW 4A Samsung LTN156AT02 A11 LG LP156WH2 TLEA CMO N156B6 LOB CPT CLAA156WB11A 1366 x 3 RGB x 768 Typical White Luminance cd m 200 cd m2 also called Brightness Response Time Optical Rise Time Fall Time msec Viewing Angle degree 40 Right 40 Left 10 Upper 30 Lower min Horizontal Right CR 10 Left Vertical Upper CR 10 Lower LCD Inverter not available with this model mem Vendor amp Modelname Brightness conditions Q Os Ta s a s Output volt
67. age frequency KHz 1 32 Hardware Specifications and Configurations Display Supported Resolution LCD Supported Resolution Graphics Controller VGA Chip AMD APU integrated VGA AMD Seymour Supports e Supports for DX11 UVD3 0 e Supports for DX11 UVD3 0 OpenGL 1 1 OpenGL 1 1 e GPU core derived from the Support for OpenGL 3 1 Manhattan family Multiple display support e Internal LVDS support via DPO Four independent display controllers that support true 30 bpp Support for display resolutions up to 4096 x 2304 30 Hz per display output Supports 2 5 GT s and 5 0 GT s link data rates Display Supported Resolution GPU Supported Resolution Eus _ Hardware Specifications and Configurations 1 33 Bluetooth Interface Specifications Chipset Atheros BU12 Broadcom BCM2070 Broadcom Data throughput TX 1 2Mbits sec RX 1 2Mbits sec Bluetooth Module Specifications Atheros BU12 Broadcom BCM2070 Broadcom Feature e Mini USB module with built in antenna e Bluetooth 3 0 Camera Specification Vendor amp Chicony CNF9157 Lite on 09 25 119 Suyin Model HF1315 S32B OV01 1 34 Hardware Specifications and Configurations Mini Card Number supported 1 mini card slot for WLAN or WLAN WiMax 3G Card not available in this model Audio Codec and Amplifier Item Specification Audio Controller Conexant CX20584 Features Two stereo DAC support 16 20
68. agthe slider to 50 Confirm that the volume is not muted e Click Mixer to verify that other audio applications are set to 50 and not muted Troubleshooting 6 Navigate to Start gt Control Panel Hardware and Sound gt Sound Confirm that Speakers are selected as the default audio device green check mark gt NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the operating system 12 If the issue is still not resolved refer to Online Support Information Troubleshooting 4 11 Microphone Failure oo 4 12 If internal or external Microphones fail perform the following He assemble the MIC cable to M B Check M B Mic cable Check MIC wire of LCD module Swap MIC wire of LCD module Figure 4 7 Microphone Failure Check that the microphone is enabled Navigate to Start gt Control Panel Hardware and Sound gt Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click
69. al Prerequisite Mainboard Removal 1 Find DC IN Direct Current Input cable in lower cover Figure 3 38 Figure 3 38 DC IN Cable Location 2 Remove DC IN cable from cable guides B Figure 3 39 Figure 3 39 DC IN Cable 3 Remove DC IN cable from lower cover Figure 3 39 Machine Maintenance Procedures 3 41 DC Cable Installation 1 Install DC IN cable to lower cover A Figure 3 38 2 Install DC IN cable into cable guides B Figure 3 39 Install mainboard 3 42 Machine Maintenance Procedures LCD Bezel Removal Prerequisite LCD Liquid Crystal Display Module Removal 1 Remove two screw caps Figure 3 40 2 Remove two 2 screws A from the LCD module Figure 3 40 Figure 3 40 LCD Bezel 3 Lift the bottom of the bezel up releasing it from the latches Figure 3 41 Figure 3 41 LCD Bezel Machine Maintenance Procedures 3 43 4 Continue releasing the latches along the sides of the bezel Figure 3 42 Figure 3 42 LCD Bezel 5 Lift the bezel from LCD module Figure 3 43 Figure 3 43 LCD Bezel 3 44 Machine Maintenance Procedures LCD Bezel Installation Put LCD bezel on the LCD module Figure 3 40 Press along the edges of the LCD bezel to secure the latches on the LCD module Install and secure two 2 screws A to the LCD bezel Figure 3 40 Install LCD module to lower cover NMS a Machine Maintenance Procedures 3 45 Camera Module
70. ble is still connected to the mainboard Eg amm LII _ j gea Ta toe FSO NL Figure 3 30 Mainboard 9 Disconnect the DC IN cable from the mainboard connector F Figure 3 30 10 Remove mainboard from the device Machine Maintenance Procedures 3 33 11 Disconnect Bluetooth cable from mainboard connector G Figure 3 28 III Figure 3 31 Mainboard Mainboard Installation Connect Bluetooth cable to mainboard connector G Figure 3 31 Put computer with the LCD module flat on the surface Figure 3 29 Put a nonabrasive protective cover over the LCD panel Figure 3 29 Connect DC IN cable to mainboard connector F Figure 3 30 Put mainboard into lower cover Figure 3 28 Install and secure four 4 screws E to mainboard Figure 3 28 Connect LVDS cable C to mainboard connector Figure 3 28 po IS Connect microphone cable D to mainboard connector Figure 3 28 Put Bluetooth cable B into cable guides Figure 3 28 10 Install USB board 11 Install ODD board 12 Install Bluetooth board tem t 3 34 Machine Maintenance Procedures Fan Removal Prerequisite Mainboard Removal 1 Find fan A on mainboard Figure 3 32 Figure 3 32 Fan Location 2 Disconnect fan cable from mainboard connector B Figure 3 32 3 Remove adhesive tap
71. crews B in numerical order from one 1 to four 4 to mainboard Figure 3 32 4 Install and secure two 2 captive screws C to mainboard Figure 3 32 5 Install fan Figure 3 35 Thermal Module IMPORTANT Circuit boards gt 10 cm have been highlighted with a yellow rectangle as shown in Figure 3 35 Remove the Circuit board and follow local regulations for disposal Machine Maintenance Procedures 3 37 ICW50 CPU Thermal Screw 3 38 Machine Maintenance Procedures LCD Liquid Crystal Display Module Removal Prerequisite Mainboard Removal 1 Remove four 4 screws A from LCD hinges Figure 3 36 2 3 gt TF 5 I w 7 r as va EN E diu m um um unes Was ums L m E Figure 3 36 LCD Hinge Screws Remove the upper cover from the LCD module Figure 3 37 ta Pin em 5 lima I 1 Figure 3 37 LCD Module 3 39 Machine Maintenance Procedures A CAUTION Make sure all cables are moved away from the device to avoid damage during removal LCD Module Installation 1 Align LCD hinges with the hinge guides on the upper cover Figure 3 37 2 Install and secure four 4 screws A Figure 3 36 3 Install mainboard 3 40 Machine Maintenance Procedures DC IN Cable Remov
72. d Bell Recovery Management e Packard Bell Social Networks e Adobe Flash Player 10 1 e Adobe Reader 9 1 e Bing Bar Microsoft Office 2010 preloaded purchase a product key to activate e Microsoft Office Starter 2010 Security e Norton Internet Security 2010 Multimedia Adobe Photoshop Elements 8 e Cyberlinke PowerDVD e Nero 9 Essentials Gaming WildTangent Packard Bell Edition except China Japan Hong Kong Korea Communication and ISP e Microsoft Silverlight Skype Windows Live Essentials Web links and utilities e Packard Bell Accessory Store Canada France Germany Italy Mexico Spain UK US only e Packard Bell Identity Card e Packard Bell InfoCenter e Packard Bell Registration e Packard Bell Updater e eBay shortcut 2009 Belgium France Germany Italy Netherlands Spain Sweden UK only Hardware Specifications and Configurations Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Hardware Specifications and Configurations 1 9 Notebook Tour Top View Figure 1 1 Top View Table 1 1 Top View Mm Description Webcam Web camera for video communication for selected models Microphone Internal microphone for recording sound Hardware Specifications and Configurations Table 1 1 Top View Continued Description
73. e C securing the fan to the heatsink Figure 3 32 4 Remove fan from heatsink Fan Installation Put flat edge of fan next to heatsink Figure 3 32 Secure fan to heatsink with adhesive tape C Figure 3 32 Connect fan to mainboard connector B Figure 3 32 Install mainboard BD m Machine Maintenance Procedures 3 35 Heatsink Removal Prerequisite Fan Removal 1 Find heatsink A on mainboard Figure 3 33 2 Remove four 4 thermal screws B from heatsink Figure 3 33 3 Loosen two 2 captive screws C from heatsink Figure 3 33 Figure 3 33 Thermal Module 4 Remove heatsink from mainboard Figure 3 34 Thermal Module 3 36 Machine Maintenance Procedures Heatsink Installation IMPORTANT Apply suitable thermal grease and make sure all heat pads are in position before replacing module CAUTION Thermal grease can damage mainboard Use caution when applying The following thermal grease types are approved for use e Silmore GP50 Honeywell Jet Motor 7762 The following thermal pads are approved for use e Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal grease to center of CPU gt NOTE Force used during installation of thermal module is sufficient to soread grease over CPU top 3 Install and secure four 4 thermal s
74. e Support Information Troubleshooting LCD Failure If the LCD fails perform the following CheckLCD module Figure 4 3 LCD Failure Troubleshooting Swap LCD cable LCD panel 4 7 Keyboard Failure If the Keyboard fails perform the following Keyboard FPC Connect well connected it well Replace Keyboard OK No Replace Figure 4 4 Keyboard Failure 4 8 Troubleshooting Touchpad Failure If the Touchpad fails perform the following Check M B T P FFC Figure 4 5 Touchpad Failure Troubleshooting Re assemble the T P FFC to M B Swap Re assemble the T P board or T P FFC 4 9 Internal Speaker Failure If internal Speakers fail perform the following He assemble the SPK cable to M B Check Swap Logic Logic upper upper Figure 4 6 Internal Speaker Failure Sound Problems Perform the following 1 2 p Boot the computer Navigate to Start Control Panel System and Maintenance gt System gt Device Manager Check the Device Manager to determine that e The device is properly installed e There are no red Xs or yellow exclamation marks e There are no device conflicts e No hardware is listed under Other Devices If updated recently roll back the audio driver to the previous version Remove and reinstall the audio driver Make sure that all volume controls are set mid range e Click the volume icon on the taskbar e Dr
75. ents Voltage tolerance 5V 5 Hardware Specifications and Configurations 1 29 Hard Disk Drive AVL components Continued Vendor amp HTS545050B9A300 MK6465GSX MK7559GSXP Model Name MK5065GSX WD6400BPVT 22HXZT1 WD7500BPVT 22HXZT1 519500325 5 WD3200BPVT 22ZESTO Drive Format opindle speed 5400 RPM Performance Specifications Fast data transfer 3 0 3 0 rate Gbits sec max Media data transfer 106 105 6 159 2 159 2 97 170 4 97 rate 146 9 97 Mbytes sec max DC Power Requirements Voltage tolerance 5V 5 1 30 Hardware Specifications and Configurations Super Multi Drive tem gt Vendor amp HLDS Super Multi Drive DL 8X GT32N LF SONY Super Multi Model name Drive DL 8X AD 7585H LF Panasonic Super Multi Drive DL 8X UJ890 PLDS Super Multi Drive DL 8X DS 8A5SH HLDS Super Multi Drive DL 8X LF PIONEER Super Multi Drive DL 8X DVR TD10RS LF Panasonic Super Multi Drive DL 8X UJ8AO0 TSST Super Multi Drive DL 8X TS L633F Performance Specification With CD With DVD Diskette Diskette Transfer rate KB sec Sustained Sustained Max Max 3 6 24x 10 08Mbytes sec Buffer Memory Buffer Memory Applicable disc format a DA CD ROM CD ROM XA Photo CD multi session Video CD Cd Extra CD CD text DVD DVD VIDEO DVD ROM DVD R 3 9GB 4 7GB DVD R DL DVD RW DVD RAM DVD R DVD R DL DVD RW CD CD DA Red Book Standard Audio CD amp CD TE
76. ew BIOS Model name ZO8 Current BIOS version V0 06t New BIOS version VO O6t Updating Block at FFE85000 Figure 2 13 DOS Flash Process 5 Flash is complete when the message Flash Programming Complete is shown oystem will restart automatically when finished gt NOTE If AC power is not connected the following message is shown Figure 2 14 Plug in the AC power to continue CA zq8 006t Reading file Flash package mode Option bios ecbp Warning No AC power connect Figure 2 14 AC Power Warning 2 16 system Utilities WinFlash Utility Perform the following to use the WinFlash Utility 1 Double click WinFlash executable 2 Click OK to begin update A progress screen is shown Figure 2 15 InsydeFlash V3 80 00 InsydeFlash Windows R BIOS Flash Utility Copyright C 2009 Insyde Software Corp http www insydesw com Status Erasing and Writing Do not turn off your computer Figure 2 15 InsydeFlash System Utilities 2 17 Remove HDD BIOS Password Utilities A CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure See Crisis Disk Recovery This section provides details about removing HDD BIOS passwords Remove HDD Password as follows gt NOTE If the HDD password is incorrectly entered three times an error is generated Figure 2 16 Harddisk Security Primary Master TOSHLBA
77. fice Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers convenient and valuable support resources In the Technical Information section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models e BIOS updates e Software utilities Spare parts lists e TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveller s Warranty ITW e Returned material authorization procedures e An overview of all the support services we offer accompanied by a list of telephone fax and e mail contacts for all technical queries We are always looking for ways to optimize and improve our services so do not hesitate to direct any suggestions or comments to us Online Support Information 9 3 9 4 Online Support Information
78. h Board Removal Prerequisite Upper Cover Removal 1 Find Bluetooth board B on upper cover Figure 3 24 2 Disconnect Bluetooth cable B from Bluetooth board connector A Figure 3 27 usa AY per t 0 HB 201000460 Figure 3 27 Bluetooth Module 3 Remove the Bluetooth board from the lower cover Figure 3 27 Bluetooth Board Installation 1 Connect Bluetooth cable B to Bluetooth board connector A Figure 3 27 2 Install and secure Bluetooth board to lower cover Figure 3 27 3 Install upper cover Machine Maintenance Procedures 3 31 Mainboard Removal Prerequisite ODD Board Removal Bluetooth Board Removal USB Board Removal 1 Find mainboard A on lower cover Figure 3 28 Figure 3 28 Mainboard Location Remove Bluetooth cable B from cable guides Figure 3 28 Disconnect LVDS cable from mainboard connector C Figure 3 28 Disconnect microphone cable from mainboard connector D Figure 3 28 Remove four 4 screws E from the mainboard and thermal module Figure 3 28 e oF i S 19 Put computer with the LCD module flat on the surface Figure 3 29 3 32 Machine Maintenance Procedures 7 To avoid damage put a nonabrasive protective cover over the LCD panel Figure 3 29 Figure 3 29 Mainboard 8 Lift the mainboard from the lower cover and turn it over onto the LCD panel Figure 3 30 A CAUTION Do not remove the mainboard completely The DC IN ca
79. h adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU gt NOTE Verify that all attached devices are supported by the computer gt NOTE 4 20 Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues Remove power from the computer Visually check components for damage If any problems are found replace the FRU Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module e PC Cards Apply power to the computer Determine if the problem has changed If the problem does not recur connect the removed devices one at a time until failing FRU is found If the problem remains replace the following FRUs one at a time Do not replace a non defective FRU e System board e LCD assembly Troubleshooting Post Codes The following the InsydeH2O M Functionality POST code tables The components of the POST code table includes SEC phase PEI phase DXE phase BDS phase CSM functions 53 functions and ACPI functions Table 4 2 POST Code Range Phase POST Code Range OxE1 OxE4 Heserved OxD8 OxEO OxE5 7 OxEC OxF8
80. he Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to show the usage screen Figure 2 24 d BOOTSEQ gt bs Boot Sequence Selecter Version 0 03 Create by Rockwell Chuang 10 01 2005 Usage DEE EE EL gt BS 1 Floppy gt HardDisk gt CD ROM BS 2 HardDisk gt CD ROM gt LAN gt gt gt BS 3 CD ROM gt HardDisk gt LAN BS 4 LAN gt Floppy gt HardDisk d BOOTSEQ gt Figure 2 24 Boot Sequence Selector 3 Select the desired boot sequence by entering the corresponding sequence For example enter lt BS 2 gt to change the boot sequence to HDD CD ROM LAN Floppy System Utilities 2 23 Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to EEPROM Electrically Erasable Programmable Read Only Memory Used in the DMI pool for hardware management When the BIOS shows Verifying DMI pool data it is checking that the table correlates with the hardware before sending information to the operating system Windows etc To update the DMI Pool perform the following 1 Boot to DOS 2 Execute Dmitools exe The following messages report to screen to confirm completion dmitools r gt Read dmi string from BIOS dmitools wm xxxx gt Write manufacturer name to EEPROM
81. in Security e Boot e Exit To navigate through the following Menu use the left and right arrow keys e use the up and down arrow keys e Change parameter value press F5 or F6 e Exit Press Esc e load default settings press F9 Press F10 to save changes and exit BIOS Setup Utility gt NOTE Parameter values can be changed if enclosed in square brackets Navigation keys appear at the bottom of the screen Read parameter help carefully when making changes to parameter values Parameter help is found in the Item opecific Help area of the screen gt NOTE oystem information is subject to specific models System Utilities 2 9 BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen gt NOTE The screens provided are for reference only Actual values may differ by model Information The Information tab shows a summary of computer hardware information Main Securit Boot CPU Type AMD Engineering Sample CPU Speed 1600 MHz HDD Model Name WDC WD6400BPUT 22HX2T 1 HDD Serial Number WD WX71C50A2845 ATAPI Model Name TSSTcorp CDDVDW TS L633F System BIOS Version V0 07 T06 VGA BIOS Version ATI VERO12 033 000 000 038548 Serial Number 123456789 Asset Tag Number Product Name TK11BZ Manufacturer Name Packard Bell UUID OD53AF99 E945 11DF A073 1C750832F024 Figure 2 1 BIOS Information Table 2 1 describes the parameters shown in Figure 2 1
82. ion and Weight 1 7 Power Adapter and Battery 1 7 Special Keys and Controls 1 7 TG gs S ee Su ee ee ee eee wb p au ee a k ee 1 7 Oe a sar acid SU APR CRUCE oder eee rhea ae 1 8 yku 3393 3373 383630 3403093 393P EE eee ee eee 1 8 egi EEE EEE 1 8 Bak ee EE RE EE 1 9 Notebook 1 10 ile EE E 1 10 Closed Front View 1 12 LE ENE OT ILI 100 7707 15 1 13 EE ER TE a wk 1 14 BIGRE VISUM ee ee ear saus ee ee ee iini burid eee 1 15 Base 1 16 ee ENES 1 17 Using the 1 18 Windows 1 19 EE EEE EN T E ee 1 20 System Block Diagram 1 22 Specification 1 23 Computer SDECHICAIIONS cera ia beds 1 23 cr ee NE ee e 1 24 Processor Specifications 1 25 CPU Fan True Value Table 100 1 25 CPU Fan True Value Table 100 5 1 25 mese MONO a 5 555 55559 5 4 1 26 Memory
83. ions 1 5 Graphics e ATI Radeon 6310 Graphics with 256 MB of dedicated system memory supporting Unified Video Decoder 3 UVD3 OpenCL 1 1 Open GL 3 1 OpenEXR High Dynamic Range HDR technology Shader Model 5 0 Microsoft DirectX 11 e Dual independent display support 16 7 million colors e External resolution refresh rates e VGA port up to 2560 x 1600 60 Hz HDMI port up to 1920 x 1080 60 Hz e MPEG 2 DVD decoding e VC 1 and H 264 AVC decoding e MPEG 4 Part 2 DivX and Xvid decoding e HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Storage Subsystem Hard disk drive e 250 320 500 640 750 GB or larger 2 in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC Privacy Control e BIOS user supervisor HDD passwords Kensington lock slot Optical Media Drive 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM e Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Communication Video conferencing solution featuring Webcam with 1280 x 1024 resolution e Microphone WLAN 802 11b g n Wi Fi CERTIFIED 802 11b g Wi Fi CERTIFIED Hardware Specifications and Configurations WPAN e Bluetooth 3 0 HS
84. ities ___ 2 14 DOS Flash 2 15 WinFlash Utility 2 17 Remove HDD BIOS Password Utilities 2 18 Removing BIOS Passwords 2 20 Cleaning BIOS Passwords 2 22 Miscellaneous 2 23 Using Boot Sequence Selector 2 23 Using 15 2 24 Using the LAN MAC EEPROM Utility 2 25 Crisis Disk 2 26 System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer s BIOS Basic Input Output System The utility is pre configured and optimized so most users do not need to run it If configuration problems occur the setup utility may need to be run Refer to Chapter 4 Troubleshooting when a problem arises To activate the utility press F2 during POST power on self test when prompted at the bottom of screen The default parameter of F12 Boot Menu 15 set to Disabled To change the boot device without entering BIOS Setup Utility set the parameter to Enabled To change the boot device without entering the BIOS SETUP press 12 during POST to enter the multi boot menu Navigating the BIOS Utility Six menu options are Information e Ma
85. led or screen during system boot instead of traditional Disabled POST screen Network Boot Option to boot system from LAN local area Option Enabled or network Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled 2 6 System Utilities Table 2 2 BIOS Main Continued D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE System Utilities 2 7 Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use Information Item Specific Help Supervisor Password Is User Password Is Install or Change the password HDD Password Is and the length of password must be greater than one word Set Supervisor Password Set User Password Set HDD Password Power on Password Disabled Figure 2 3 BIOS Security Table 2 3 describes the parameters shown in Figure 2 3 Table 2 3 BIOS Security Den opion _ Set Supervisor Password Option to set supervisor password Set User Password Option to set user password Set HDD Password Option to set HDD password 2 8 system Utilities Table 2 3 BIOS Security Continued _ Open _ Password on Boot A CAUTION Disabled or If Power on Password authentication is enabled the BIOS password can only be Enabled cleared by initiating the Crisis Disk Recovery
86. multimedia applications Table 1 11 Keyboard Hotkeys Continued hoey don Dein 5 Fn lt F10 gt Forward Performs a forward scan in gt multimedia applications Fn lt F11 gt Brightness Down Decreases the screen brightness lt Fn gt lt F12 gt EN Brightness Up Increases the screen brightness Social Networking Key Launches a social networking website user configurable Volume Up Increases the sound volume 4 Speaker toggle Turns the speakers on and off q Hardware Specifications and Configurations 1 21 System Block Diagram 8014 day up I X NdS Ju I X ODIN lu I X 490 dH I X Yf DIN g qn uuo ado VIVS VIVS 8 0 lt 2 2 02 VLV S QH ZYNWSH ZHINILG VZ AZ 7 ZHINSP IXCIM L ISIM pupo 49pp2y uuo X uuo 10019714 SOW 450 9 g n guod 951 Luodgsn 04951 uod gsn ETT ONNVE jauupy 8 1 WWIG OS IIBIGd HOT evag sng Houn 4afing pod ynol ANA 514 dd 8 NVIM soJauy 4 P409 ININ 1109 09 VO W vospny HOA IWGH 192 x unu SCAT IIPg EIF VOS EB 2 lt 01 Adv s02019 AWV px s521dxJ JDa i d S IDG I 24dX1 2d pX UD IND LOSUAS pua 96 VOEOAN AIANIUDA LIV 8021744 F X
87. n be damaged if removed while mainboard connector is locked Keyboard Installation Put the keyboard face down on the palm rest C Figure 3 6 Connect keyboard FPC A to mainboard connector B Figure 3 6 Turn the keyboard over and align the keyboard with the indentation in the upper cover Press down to secure the latches on the upper cover Figure 3 5 Install battery ne Machine Maintenance Procedures 3 11 ODD Optical Disk Drive Module Removal Prerequisite Battery Pack Removal 1 Remove one 1 screw A from lower cover Figure 3 7 Figure 3 7 ODD Module Lower Cover Remove ODD module B from ODD bay Figure 3 7 Remove two 2 screws C from ODD module Figure 3 8 Remove ODD bracket D from ODD module Remove ODD bezel E from ODD module ms EG WM NU UDOH HR org Nan aa my Figure 3 8 ODD Module 3 12 Machine Maintenance Procedures ODD Module Installation Install ODD bezel E on ODD module Figure 3 8 Install ODD bracket D on ODD module and secure two 2 screws C Figure 3 8 Insert ODD module B into ODD module bay Figure 3 7 Install and secure screw A to lower cover Figure 3 7 Install battery CE s kasa Gss Machine Maintenance Procedures 3 13 Base Door Removal Prerequisite Batte
88. nd the functionality of a machine such as add on cards modems or extra memory capabilities These localized features are not covered in this generic service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may have a different part number code than those given in the FRU list in this service guide You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines CHAPTER 1 Hardware Specifications FOE 1 5 Operating System 1 5 Platform 1 5 System LE audes 3 mx IRR XE 39 acude ao boson eau d 1 5 Bl 1 5 Audio Subsystem 1 5 EL 1 6 Storage 5 1 6 SE aic ex dd e 9 9 1 9 hae eee sour ees 1 6 Optical Media 1 6 KOT A aos saca ak ERE OE OR RR 9 0 eee 1 6 Dimens
89. nstruction data second level cache L2 for each core e Up to 4 MB shared instruction data third level cache L3 shared among all cores AMD Hudson M1 1 24 Hardware Specifications and Configurations Processor Specifications Cores Bus Mfg Cache Package Voltage Threads Speed Tech Size nm 0 CPU Fan True Value Table TJ100 CPU UMA P state throttling 50 On 95 C OFF 87 C Prochot throttling 50 On 98 C OFF 87 C OS shut down at 100 C H W shut down at 92 C CPU Fan True Value Table TJ100 CPU SG P state throttling 50 On 95 C OFF 87 C Prochot throttling 50 On 98 C OFF 87 C OS shut down at 100 C H W shut down at 92 C Hardware Specifications and Configurations 1 25 System Memory Speifleaon Supports memory size socket Supports DIMM type Support DDR III 800 1066Mhz SDRAM memory interface design Supports DIMM Speed 800 1066Mhz SDRAM Supports DIMM package 204pin DDRIII SO DIMM Memory Combinations op X op b mw 0 me op ae y mw 0 ms Video Interface AMD Radeon HD 6310 Graphics Compatibility Fully compliant with the electrical specifications of ANSI TIA EIA 644 Sampling rate 60MHz BIOS tem specication 000002 Insyde code base Flash ROM 2 MB Support Acer UI Support multi boot Suspend to RAM S3 Disk 54 Various hot keys for system control Support SMBIOS 2 5 PCI2 1 DMI utility for BIOS
90. nue Figure 2 8 Setup Warning Invalid Password If new password and confirm new password strings do not match the Setup Warning dialog appears Figure 2 9 setup Warning Passwords do not match Re enter password Continuel Figure 2 9 Setup Warning Passwords Do Not Match System Utilities 2 11 Boot The Boot tab allows changes to the order of boot devices used to load the operating system Bootable devices include the e USB diskette drives Onboard hard disk drive e DVD drive in the module bay Use and J keys to select a device and press F5 F6 to change the value nformation Figure 2 10 BIOS Boot System Utilities Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility Information Main Securi Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and save Load Setup Defaults your changes Discard Changes Save Changes Figure 2 11 BIOS Exit Table 2 4 describes the parameters in Figure 2 11 Table 2 4 Exit Parameters Exit Saving Changes Exit BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Default Load default values for all setup items Discard Changes Load previous values of all setup items Save Changes Save setup item changes to system System Utilities 2 13 2 14 BIOS Flash Utilities
91. o release the latches Figure 3 19 Figure 3 19 Lower Cover Removal 5 Remove the upper cover from the lower cover 3 22 Machine Maintenance Procedures Upper Cover Installation Align and install upper cover onto the lower cover Figure 3 19 Press down on the edges of the upper cover to secure the latches Install and secure eight 8 screws A to upper cover Figure 3 1 7 Install and secure fourteen 14 screws to the lower cover Figure 3 16 Install HDD module El Green NEN NM Callout Red M2 5 8 0 Machine Maintenance Procedures 3 23 Speaker Removal Prerequisite Upper Cover Removal 1 Find speaker A on upper cover Figure 3 20 Figure 3 20 Upper Cover Component Location 2 Remove speaker cable B from cable guides C Figure 3 21 3 Remove two 2 screws D from upper cover Figure 3 21 Figure 3 21 Speaker 4 Remove speaker from upper cover 3 24 Machine Maintenance Procedures Speaker Installation Install soeaker A on upper cover Figure 3 20 Install and secure two 2 screws D Figure 3 21 Install soeaker cable B into cable guides C Figure 3 21 Install upper cover D pS M2 5 3 0 2 qo t o Machine Maintenance Procedures 3 25 Power Board Removal Prerequisite Upper Cover Removal 1 Find power board B on upper cover Figure 3 20 2 Remove power board FFC Flat Flex Cable A from upper cover Figure 3 22
92. om system Figure 3 2 AC Adapter Outlet 3 Put system on a stable work surface Machine Maintenance Procedures 3 7 Battery Pack Removal Put computer on flat surface battery side up Push battery lock unlock latch A to unlock position Figure 3 3 Push and hold battery release latch B to release position Figure 3 3 Lift battery pack C from battery bay Figure 3 3 p p edge Figure 3 3 Battery IMPORTANT Follow local regulations for battery C disposal Figure 3 3 Battery Pack Installation 1 Hold latch B in release position and install battery C Figure 3 3 2 Lock battery lock unlock latch A Figure 3 3 3 8 Machine Maintenance Procedures Dummy Card Removal 1 Push dummy card A in to release it from the spring latch Figure 3 4 2 Remove dummy card A Figure 3 4 Figure 3 4 Dummy Card Dummy Card Installation 1 Insert dummy card A Figure 3 4 2 Push card until spring latch locks Machine Maintenance Procedures 3 9 Keyboard Removal Prerequisite Battery Pack Removal 1 Release seven 7 latches from the keyboard Figure 3 5 Figure 3 5 Keyboard Latches 2 Turn the keyboard over so that the keys are face down on the palm rest C Figure 3 6 3 Disconnect keyboard FPC A from mainboard connector B Figure 3 6 Figure 3 6 Keyboard FPC 3 10 Machine Maintenance Procedures CAUTION Keyboard FPC Flexible Printed Circuit ca
93. owing conventions are used in this manual A WARNING Indicates a potential for personal injury CAUTION Indicates a potential loss of data or damage to equipment IMPORTANT Indicates information that is important to know for the proper completion of a procedure choice of an option or completing a task The following typographical conventions are used in this document e Book titles directory names file names path names and program process names are shown italics Example the DRS5 User s Guide usr local bin fd the TPH15spool M program e Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped e User input text that represents information entered by a computer user such as command names option letters and words are shown in constant width bold Variables contained within user input are shown in angle brackets lt gt Example At the prompt type run file name m e Keyboard keys are shown in bold italics Example After you enter the data press Enter General information This service guide provides all technical information relating to the basic configuration for Packard Bell s global product offering To better fit local market requirements and enhance product competitiveness your regional office may have decided to exte
94. procedure Refer to Crisis Disk Recovery Shows if password is required during system boot gt NOTE When prompted to enter password three attempts are allowed before system halts Resetting BIOS password may require computer be returned to dealer Setting a Password Perform the following to set user or Supervisor passwords 1 Use the keys to highlight the Set Supervisor Password parameter and press Enter The Set Supervisor Password dialog box appears gt NOTE To change an existing password refer to Changing a Password Set Supervisor Password Enter Current Password Enter NewPassword Confirm NewPassword Figure 2 4 Set Supervisor Password 2 Type anew password inthe Enter New Password field Passwords are not case sensitive and the length must not exceed 12 alphanumeric characters A Z a z 0 9 Retype the password in the Confirm New Password field IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set gt NOTE Password on Boot must be set to Enabled to activate password feature 4 Press F10 to save changes and exit BIOS Setup Utility System Utilities 2 9 Removing a Password Perform the following 1 Use the T and 4 keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog box appears Set Superviso
95. r Password Enter NewPassword Confirm New Password Figure 2 5 Set Supervisor Password 2 current password Enter Current Password field and press Enter Press Enter twice without typing anything in Enter New Password and Confirm New Password fields Computer will set Supervisor Password parameter to Clear 4 Press F10to save changes and exit the B OS Setup Utility Changing a Password 1 Use the T and keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog box appears Set Supervisor Password Enter Current Password Enter NewPassword Confirm NewPassword Figure 2 6 Set Supervisor Password 2 current password in Enter Current Password field and press Enter Type new password in Enter New Password field Retype new password in Confirm New Password field 4 Press Enter Computer sets Supervisor Password parameter to Set gt NOTE Password on Boot must be set to Enabled to activate the password feature 2 10 System Utilities 5 Press F10to save changes and exit BIOS Setup Utility If the verification is OK the screen will show as follows Continue Figure 2 7 Setup Notice The password setting is complete after the user presses Enter If the password entered does not match the current password the screen shows the Setup Warning dialog Figure 2 8 Setup Warning Invalid Password Re enter Password Conti
96. r or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be completed prior to starting maintenance Recommended Equipment The following equipment are recommended to do the following maintenance procedures e Wrist grounding strap and conductive mat e Flat screwdriver Philips screwdriver Plastic tweezers e Flat plastic pry Table 3 1 Screw List ay Machine Maintenance Procedures 3 5 Maintenance Flowchart The flowchart in Figure 3 1 shows a graphic representation of the module removal and installation sequences It shows information on what components may need to be removed and installed during servicing Battery SD Dummy Card Keyboard ODD Module DIMM Modules HDD Module WLAN Module RTC Battery Speaker Touchpad Power ODD USB Bluetooth er ac Board Board Board Board LCD Module DC IN Cable Figure 3 1 Maintenance Flow 3 6 Machine Maintenance Procedures Getting Started Flowchart Figure 3 1 identifies sections for the removal and install sequence Follow the order of the sequence to avoid damage to any of the hardware components Do the following prior to starting any maintenance procedures 1 Remove power A from the system and peripherals 2 Remove all cables fr
97. r to return the defective parts users should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by the regional Acer office on how to return it FRU Field Replaceable Unit List 6 3 Exploded Diagrams Figure 6 1 Upper amp Lower Cover Exploded Diagram Table 6 1 Upper amp Lower Cover Exploded Diagram DE No Damien 1 Upper Cover 60 WVZ02 001 5 ODD Board 60 RDS02 001 Lower Logic Door 6 4 FRU Field Replaceable Unit List Figure 6 2 LCD Assembly Exploded Diagram Table 6 2 LCD Assembly Exploded Diagram Aereo barn LCD Bezel 60 BQ502 004 LCD Cover 60 BQ502 003 LED Panel LK 15605 010 6 LVDS w Camera 50 R4F02 009 57 WW102 001 LCD Bracket R 33 R4F02 004 FRU Field Replaceable Unit List 6 5 FRU List Table 6 3 FRU List Category Description ADAPTER Acer Part No Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65JH DB A LV5 LED LF Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65VH BA LV5 Low profile LED LF Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 69AW LV5 Low profile LED LF Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow CPA09 A065N1 LV5 low profile LF Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF AP
98. rd will not increase the Touchpad s responsiveness Hardware Specifications and Configurations 1 17 Using the Keyboard The computer has a close to full sized keyboard and an embedded numeric keypad separate cursor lock function and special keys Figure 1 8 Keyboard Lock Keys Lock Keys The keyboard has three lock keys which can be toggled on and off Table 1 8 Keyboard Lock Keys Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up or down when the up or lt Fn gt lt F12 gt down arrow keys are pressed respectively Scroll Lock does not work with some applications Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the key caps To simplify the keyboard legend cursor control key symbols are not printed on the keys Table 1 9 Embedded Numeric Keypad Type numbers in a normal manner Hold Shift while using Hold Fn while using cursor control keys cursor control keys Hold Fn while typing letters
99. restore system configuration S3 BEFORE BOOT SCRIPT 5 Restore system configuration stage1 S3 BEFORE RUNTIME BOOT SCRIPT PEI C6 Restore system configuration stage2 53 BEFORE RELOCATE SMM BASE PEI C7 Relocate SMM BASE during S3 resume S3 BEFORE MP INIT PEI C8 Multi processor initial during S3 resume S3 BEFORE RESTORE CALLBACK PEI C9 otart to restore system configuration in SMM 53 AFTER RESTORE ACPI CALLBACK Restore system configuration in r r complete 53 GO 5 WAKING VECTOR Back to OS Table 4 8 ACPI Functions POST Code Table kor NN 4 26 Troubleshooting Table 4 9 SMM Functions POST Code Table Functionality Name Include Post Description PostCode h Code SMM IDENTIFY FLASH DEVICE IDENTIFY FLASH DEVICE SMM 0xAO Identify Flash SMM Identify Flash device in SMM device in SMM SMM SMM PLATFORM INIT SMM service initial SMM ACPI ENABLE START OS call ACPI enable function SMM ACPI ENABLE END ACPI enable function complete Table 4 10 InsydeH2ODDT Debugger POST Code Table Include PostCode h ode Troubleshooting 4 27 4 28 Troubleshooting D Jumper and Connector Locations 5 2 Mainboard Jumper and Connector Locations 5 3 USB Board Jumper and Connector Locations 5 5 Power Board Jumper and Connector Locations 5 6 Clearing Password Check and BIOS Recovery 5 7
100. ry Pack Removal 1 Locate base door B on lower cover Figure 3 9 2 Remove two 2 screws A Figure 3 9 3 Remove door from lower cover Figure 3 9 Base Door Base Door Installation 1 Insert door flanges into slots B on lower cover Figure 3 9 2 Secure door to lower cover with two 2 screws A Figure 3 9 3 Install battery pack 3 14 Machine Maintenance Procedures DIMM Dual In line Memory Module Module Removal Prerequisite Base Door Removal 1 Find DIMM D in the component bay Figure 3 10 Figure 3 10 Component Location 2 Push DIMM clips A outwards Figure 3 11 nny KNIT MI m 8035045 7C 83C 1 PT DTI nm 4144443 Figure 3 11 DIMM Modules Machine Maintenance Procedures 3 15 3 Disconnect DIMM out of mainboard connector B Figure 3 11 4 Repeat steps 2 and 3 for remaining modules DIMM Module Installation 3 16 i x Connect DIMM into mainboard connector B Figure 3 11 Push down on DIMM until module clips A lock in position Figure 3 11 Repeat steps 2 and 3 for remaining modules Install base door Machine Maintenance Procedures WLAN Wireless Local Area Network Board Removal Prerequisite Base Door Removal 1 Find WLAN board B in the component bay Figure 3 10 2 Disconnect main B and auxiliary A antenna cables from WLAN board Figure 3 12 AL 5 5 4
101. sk without AC plug 6 Press Fn Esc keys and hold them down then plug in AC power The power button flashes orange 7 Press Power button and the system will enter crisis mode to flash the BIOS System Utilities 2 27 2 28 system Utilities 3 Machine Maintenance Procedures Introduction ee es 3 5 General Information 3 5 Recommended Equipment 3 5 Maintenance 3 6 Gening COO Me 3 7 Battery 3 8 Battery Pack Installation 3 8 Dummy Card 3 9 Dummy Card Installation 3 9 Keyboard 3 10 Keyboard 3 11 ODD Optical Disk Drive Module Removal 3 12 ODD Module Installation 3 13 Base Door 3 14 Base Door Installation 3 14 DIMM Dual In line Memory Module Module Removal 3 15 DIMM Module Installation 3 16 WLAN Wireless Local Area Network Board Removal 3 17 WLAN Board 3 17 RTC Battery
102. tem 1 5 oa asas Gee wid d X4 43 999 9 9 1 5 System 1 5 Bons UP 1 5 Audio Subsystem 1 5 Graphics EP 1 6 Le EE eee se keene 1 6 EG 1 6 Optical Media 1 6 Communication 1 6 Dimension and 1 7 Power Adapter and Battery 1 7 Special Keys and 5 1 7 til TERES 1 7 Ge LL Lir E Rr EEE HEA REGERE EE AER RS 1 8 EEE EEE NT 1 8 EE EE EE EE E ee E 1 8 1 9 Notebook 1 10 JOD VA eaa 245 ee ee ee ka gre ae eee er ae 1 10 Closed Front View 1 12 LOG G EEE ee eee EN EE EE 1 13 EL RE RAE Hoe 1 14 SS PEN ae 1 15 ET RE qx ees bees 1 16 Touchpad Basics 1 17 Using the 1 18 Windows Kays is 33939 E 8 o4 dedos aV dci ei EE 1 19 Mere Jo edd 1 20 System Block 1 22 Specification
103. tem Properties dialog box Functions supported by Windows XP lt gt BREAK Show the System Properties dialog box amp lt U gt Open Ease of Access Center Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Hardware Specifications and Configurations 1 19 Hotkeys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness and volume output Figure 1 9 Keyboard Hotkeys To activate hotkeys press and hold the lt Fn gt key before pressing the other key in the hockey combination Table 1 11 Keyboard Hotkeys Fn lt gt Backup Management Launches the backup application pete Launches ne backup epson lt Fn gt lt F2 gt Communication Device Toggles WiFi 3G and Bluetooth On Off on and off using a pop up window lt Fn gt lt F3 gt Sleep Puts the computer in Sleep mode lt Fn gt lt F4 gt Display toggle Switches display output between the display screen external monitor if connected and both Display off Turns off the LCD back light lt Fn gt lt F6 gt Touchpad toggle Turns the touchpad on and off on Fn F7 Play Pause Toggles Play and Pause in gt multimedia applications lt Fn gt lt F8 gt Stop Stops media in multimedia applications lt Fn gt lt F9 gt Reverse Performs a reverse scan in lt
104. tem will halt Is displayed on screen System will halt Press any key Figure 2 21 Supervisor Password Error 2 20 System Utilities If user is unable to obtain correct password then it must be removed There are two methods to do this Method 1 If BIOS menu item Power on Passwordis set to Enabled then Crisis Recovery disc must be used Method 2 If BIOS menu item Power on Password is to Disabled 1 Bootto DOS and execute ClearSuPw exe Figure 2 22 C ClearSuPw exe Clear the SU PWs completely E Figure 2 22 Clear Supervisor Password Utility 2 When message Clear the SU Pws completely is displayed supervisor password has been removed System Utilities 2 21 Cleaning BIOS Passwords A CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure See Crisis Disk Recovery To clean the User or Supervisor passwords perform the following steps 1 Atthe DOS prompt enter clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen d VCInpwd clnpwd ACER Clean Password Utility V1 00 Press 1 or 2 to clean any password shown as below 1 User Password 2 Supervisor password Clean User Password Successfully Figure 2 23 Clean BIOS Password on screen message shows function success or failure 2 22 System Utilities Miscellaneous Tools Using Boot Sequence Selector T
105. the root directory of USB storage Make sure that there is no other BIOS file saved in the same directory Plug USB storage into USB port Press lt Fn ESC gt button then plug in AC power The Power button flashes once Press Power button to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS Update the latest version BIOS for this machine by regular BIOS flashing process Jumper and Connector Locations 5 9 Jumper and Connector Locations 6 FRU Field Replaceable Unit List 6 2 Exploded Diagrams FRU List Screw 51 FRU Field Replaceable Unit List This chapter provides users with a FRU Field Replaceable Unit listing in global configurations for the Packard Bell EasyNote TK11BZ TK13BZ Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization gt NOTE WHEN ORDERING FRU PARTS check the most up to date information available on the regional web or channel Part number changes will not be noted on the printed service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines gt NOTE To scrap o
106. ues If the system does not power on perform the following Check AC Batt TO AC Battery on Check Power B Swap Power Whether SW B OK Figure 4 1 Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals perform the following 1 Makes sure the power cable is properly connected to the computer and the electrical outlet Remove all extension cables between the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 6 Remove any recently installed software 7 Issue is still not resolved refer to Online Support Information 4 4 Troubleshooting No Display Issues If the Display does not work perform the following Replace LCD panel cable LCD panel cable ok inverter b go to no power Power On trouble shooting step Replace M B Ext DDRRAM B onnect module well it well connected Replace Regin pie Ext DDR RAM modu module LCD cable well Connect it well connected Figure 4 2 No Display Issue No POST or Video If the POST or video does not appear perform the following
107. val 3 39 LCD Module 3 40 DC IN Cable 3 41 DC Cable 3 42 LCD Bezel 3 43 LCD Bezel Installaltion 3 45 Camera Module 3 46 Camera Module Installation 3 47 LCD Panel 3 48 LCD Panel Installaltion 3 49 LCD Bracket Removal 3 50 LCD Bracket Installation 3 50 LVDS Cable 3 51 LVDS Cable 3 52 Microphone Set Removal 3 53 Microphone Set Installation 3 53 WLAN Antenna 3 54 WLAN Antenna Installation 3 54 3 3 3 4 Machine Maintenance Procedures Introduction This chapter contains general information about the computer a list of tools needed to do the required maintenance and step by step procedures on how to remove and install components from the computer General Information The product previews seen in the following procedures may not represent the final product colo
108. xture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 189 Internal 17 Standard 103KS Black Russian Texture Keyboard GATEWAY AC7T G10B AC7T KB 1170G 198 Internal 17 Standard 103KS Black US International w Hebrew Texture Keyboard GATEWAY AC7T_G10B AC7T 11709 194 Internal 17 Standard 103KS Black Thailand Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 196 Internal 17 Standard 104KS Black UK Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 180 Internal 17 Standard 104KS Black German Texture Keyboard GATEWAY AC7T G10B AC7T KB 1170G 193 Internal 17 Standard 104KS Black Swiss G Texture Keyboard GATEWAY AC7T G10B AC7T KB 11 70G 173 Internal 17 Standard 104KS Black Belgium Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 177 Internal 17 Standard 104KS Black Danish Texture Keyboard GATEWAY AC7T G10B AC7T KB 1170G 183 Internal 17 Standard 104KS Black Italian Texture Keyboard GATEWAY AC7T_G10B AC7T KB 1170G 179 Internal 17 Standard 104KS Black French Texture FRU Field Replaceable Unit List 6 11 Table 6 3 FRU List 6 12 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Hungarian Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Norwegian Texture Keyboard GATEWAY AC7T G10B AC7T Internal 17 Standard 104KS Black Portuguese Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Spanish Texture Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104K

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