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Packard Bell LJ65 Laptop User Manual

1. Remove LCD Module Remove Upper Cover Y Y Y Y Remove TouchPad Remove Remove Remove Bracket Media Board FFC LED Board Speaker Module Y Y Y Remove Remove Remove RTC Battery Modem Module USB Board Y Y Remove Remove RJ 11 Jack Thermal Module i Remove CPU Screw List Upper Cover M2 5 8 M2 5 5 M2 5 3 86 WBF02 010 Week wes 2 enre UsBBowd Miss i eewerooo Memes Wiss i eewerooo k a N CPU Fan M2 3 86 WBF02 003 Thermal Module M2 5 6 5 DER 86 WBF02 009 i A 64 Chapter 3 Removing the Switch Cover 1 See Removing the Battery Pack on page 52 2 Lift the Media Board FFC cover as shown to expose the FFC connector Sep Sze Quantity Screw Type o i DENN Chapter 3 65 5 Open the computer lid to approximately 45 and push the Switch Cover from the underside of the computer to release the locking latches securing the cover in place 6 Turn the computer over and open the lid fully Lift the left side of the Switch Cover as shown 7 Working along the Switch Cover toward the right hinge gently pry up the cover as shown 66 Chapter 3 8 Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover Chapter 3 67 Removing the Media Board 1 See Removing the Switch
2. WDAnLK4SDNINL e BBWBFO2 007 ASYTHLSPRNG a eewsrozoo 50 Chapter 3 External Module Disassembly Process IMPORTANT The outside housing and color may vary from the mass produced model External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Turn off system and peripherals power I Disconnect power and signal cables from system Remove Battery Y Y Remove Remove Dummy Cards Lower Covers Y Y Y Y EE AM Remove Remove Remove Remove Remove ODD DIMMs WLAN Primary HDD Secondary HDD NOTE Items enclosed with broken lines are optional and may not be present Screw List ODD Module M2 5 5 86 WBF02 010 ODD Bracket M2 3 86 WBF02 003 Chapter 3 51 Removing the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 52 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject
3. gt Swap Functi or B Swap M B Chapter 4 155 Easy Button Failure If the Easy Button fails perform the following actions one at a time to correct the problem Do not replace non defective FRUS Check He assemble function B the function B o M B FF FFC to M B Check Swap The function B function B and FFC owap M B 156 Chapter 4 Thermal Unit Failu re If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs START Fan power wire well Connect it well connected Replace t hernal nodul e CPU heatsink well seated Replace Seat it well Replace M B External Mouse Fal If an external Mouse fails perform the following actions one at a time to correct the problem lure 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Chapter 4 157 Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot O NO on Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat t
4. 188 Screw 86 WBF02 001 86 WBFO02 010 86 WBF02 002 86 WBF02 003 86 WBF02 004 86 WBF02 005 86 WBF02 006 86 WBF02 007 86 WBF02 008 86 WBF02 009 Chapter 6 Chapter 6 189 Model Definition and Configuration Packard Bell EasyNote LJ 65 Series ENLJ65 424G32Mn ENLJ65 424G25Mn ENLJ65 423G32Mn ENLJ65 422G25Mn ENLJ65 423G64Mn ENLJ65 423G32Mn ENLJ65 424G50Mn ENLJ65 424G32Mn ENLJ65 424G32Mn ENLJ65 424G32Mn ENLJ65 644G50Mn ENLJ65 644G50Mn ENLJ65 643G25Mn Appendix A EMEA EMEA EMEA EMEA EMEA EMEA EMEA Belgium France Holland Nordic Nordic France Belgium c France Germany opain France France LX B620X 006 LX B620X 002 LX B620X 001 LX B620X 003 LX B550X 003 LX B550X 001 LX B550Y 001 ENLJ65 424G32Mn VHB32BTBE1 M92XT512Cck4 2 2G 320 6L 5R CB bgn O 3D GEc ENT 1 EASYNOTE LJ65 CU 002BE ENLJ65 424G25Mn VHP32BTFHR1 M92XT512Cck4 2 2G 250 6L 5R CB bgn 0 3D GEc FR64 EASYNOTE LJ65 CU 129FR ENLJ65 423G32Mn VHP32BTNL1 M92XT512Cck4 1G 2G 320 6L 5R CB bgn 0 3D GEc NL34 EASYNOTE LJ65 CU 014NL ENLJ65 422G25Mn VHP32BTND1 M92XT512Cck4 2 1G 250 BT 6L 5R CB bgn 0 3D GEc ENU4 EASYNOTE LJ65 CU 740NCD ENLJ65 423G64Mn VHP32BTND1 M92XT512Cck4 1G 2G 320 320 BT 6L 5R CB bgn O 3D GEc ENUA4 EASYNOTE LJ65 CU 761NCD ENLJ65 423G32Mn VHPS32BTFR1 M92XT512Cck4 2G 1G 320 6L 5R CB bgn O 3D GEc FHR64
5. Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu 5 Write Asset Tag to EEPROM Input dmitools wa Acet Asstag NOTE When using any of the Write options restart the system to make the new DMI data effective Chapter 2 Using the LAN MAC EEPROM Utility You can use the MAC BAT utility to write the MAC CFG file to the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below D MAC CFG zt Bo Title HAC Address byte UriteData 8811223345455 SCarthddr A WriteLeng 6 KeepByte H WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care 2 n DOS mode run the MAC BAT file to write MAC values to eeprom C NMAC gt mac bat C MAC gt eeprom w MAC cfg Progress gt N Write Data to EEPROM OK Chapter 2 47 48 Chapter 2 Machine Disassembly and Replacement IMPORTANT The outside housing and color may vary from the mass produced model This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screw
6. 23600 046 Foxconn LI ATH XB63 Foxconn Atheros XB63 LET 23600 007 minicard b g Foxconn Wireless LAN Broadcom 4312 minicard b g NI 23600 029 Foxconn Wireless LAN Atheros AR5B91 1x2 BGN NI 23600 030 Foxconn Wireless LAN Wireless LAN Ralink RT2700E NI 23600 031 1x2 BGN BLUE TOOTH CABLE 50 WBF02 001 CABLE T P FFC 50 WBFO02 002 180 Chapter 6 MEDIA BOARD FFC TERRI EO USB CABLE 50 WBF02 004 RJ11 CABLE 50 WBF02 005 50 WBF02 003 POWER CORD US 3 PIN 2 TAVV5 001 POWER CORD ITALIAN 3 PIN 2 TAVV5 007 POWER CORD DENMARK 3 PIN 2 TAVV5 008 POWER CORD TWN 3 PIN 2 TAVV5 014 POWER CORD ARGENTINA 3 PIN 2 APVO02 001 CASE COVER BRACKET ASSEMBLY UPPER CASE ASSY GTW 60 WBF02 001 UPPER CASE ASSY PB 60 WBF02 002 LOWER CASE DIS W RJ11 F 60 WBF02 003 LOWER CASE DIS W O RJ11 F 60 WBF02 004 LOWER CASE UMA W RJ11 F 60 WBJ02 001 LOWERCASEUMAW ORJM E J CASE UMA W O RJ11 F 60 60 WBJ02 002 002 DT a MIDDLE COVER 60 t 007 POWER BOARD BRACKET 33 WBF02 005 EX TP BRACKET 33 WBF02 002 Chapter 6 181 MAIN HDD DOOR W RUBBER FOOT 42 WBF02 001 HDD CARRIER 33 WBF02 001 HDD DOOR FOR NB W 2 HDD 42 WBF02 002 KEYBOARD Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 029 103KS White US International Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 014 103KS White Greek Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 005 103KS White
7. EASYNOTE LJ65 CU 136FHR ENLJ65 424G50Mn VHP32BTBE1 PMDT4200 PMDT4200 PMDT4200 PMDT4200 C2DT6400 C2DT6400 C2DT6400 190 M92XT512Cck4 2 2G 500_L 6L 5R CB bgn 0 3D GEc ENT4 EASYNOTE LJ65 CU 001BE ENLJ65 424G32Mn VHP32BTGB1 M92XT512Cck4 2 2G 320 6L 5R CB bgn 0 3D GEc ENX4 ENLJ65 424G32Mn VHP32BTFR1 M92XT512Cck4 2 2G 320 6L 5R CB bgn 0 3D GEc FR64 ENLJ65 424G32Mn VHP32BTDE1 M92XT512Cck4 2 2G 320 6L 5R CB bgn 0 3D GEc DE44 ENLJ65 644G50Mn VHP32BTES1 M92XT512Cck8 2 2G 500_L 6L 5R CB n2 0 3D GEc ES54 EASYNOTE LJ65 DT 302SP ENLJ65 644G50Mn VHP32BTFR1 M92XT512Cck8 2 2G 500_L 6L 5R CB n2 0 3D GEc FR64 EASYNOTE LJ65 DT130FR ENLJ65 643G25Mn VHB32BTFR1 M92XT512Cck8 2G 1G 250 6L 5R CB n2 0 3D GEc FR61 EASYNOTE LJ65 DT135FR ENLJ65 644G50Mn ENLJ65 644G50Mn ENLJ65 644G50Mn ENLJ65 644G32Mn ENLJ65 654G32Mn ENLJ65 654G50Mn ENLJ65 734G64Bn ENLJ65 654G100M n ENLJ65 734G64Mn ENLJ65 744G100M n ENLJ65 644G50Mn ENLJ65 744G32Mn ENLJ65 644G25Mn ENLJ65 644G32Mn ENLJ65 864G32Mn 191 EMEA EMEA EMEA Belgium Germany Cc Germany Germany France Belgium Nordic Belgium France Italy France TBD Spain Germany LX B560X 001 LX B560X 003 LX B560X 006 ENLJ65 644G50Mn VHP32BTBE1 M92XT512Cck8 2 2G 500 L BT 8L bR CB n2 O 3D GEc ENT4 EASYNOTE LJ65 DT 002BE ENLJ65 644G50Mn VHP32B
8. 0 00 ccc ee eee ees 131 Replacing the Hard Disk Drive Modules cece eee 133 Replacing the WLAN Module 0000 cece ee II 134 Replacing the DIMM Modules 0 0000 eee ee eee eee 134 Replacing the ODD Module 0 cc eee 135 Replacing the Lower Covers 0 0 c cece eee eee eens 135 Replacing the SD Dummy Card 0 eee 137 Replacing the Battery 0 0 cc eee 137 VIII Table of Contents Troubleshooting 139 Gommon Problems 44 55 a men o eic A ee re Le e a done o dran e 139 Power On ISSUES i45 sr px eds db RID Am p dnx Sues eee dd pbi A 140 No Display IS SUS estado am mee mad Wate Cee he CAREER go D IR Re RUE ns 141 Random Loss of BIOS Settings sr ees 142 LOD Tr uL 143 Built In Keyboard Failure llle 143 TOUCH ad Falle 5 52 23 ute hie eB bee er n CURAR TS eA Dd HESS 144 Internal Speaker Failure llle 145 Internal Microphone Failure es 147 HDD Not Operating Correctly rer eee 148 ODD Fale M mmm 149 USB Right Side Failure sarute tee ees oe Exo scio debe E SOR ees 153 Wireless Function Failure lel hrh S 154 Bluetooth Function Test Failure llle 155 EASY DUtOn f allie a 1 mdp edo e ar e Ee hi A Rr Ede oc e Ried amp E p 156 Thermal Unit Failure Run E rr dede eh arde Ee pq tute Sa am ER eges 157 External Mouse Failure lille 157 TIS AIM SS 53 45 orgnr ad bum fd m ab
9. C2DP7450 C2DT6400 C2DT6400 C2DP8600 Appendix A ENLJ65 664G32Mn ENLJ65 734G32Mn ENLJ65 874G32Bn ENLJ65 654G50Mn ENLJ65 644G50Mn ENLJ65 734G50Mn ENLJ65 644G50Mn ENLJ65 644G25Mn ENLJ658 644G25Mn ENLJ65 163G16Mn ENLJ65 422G32MI ENLJ65 424G50Mn ENLJ65 424G32Mn ENLJ65 424G32Mn ENLJ65 424G32Mn Appendix A EMEA EMEA EMEA Germany Germany Germany Germany Spain France France France Holland Spain Germany Belgium Germany France e UJ ENLJ65 664G32Mn VHP32BTDE1 N10PGE11GBCck8 2 2G 320 BT 6L 5R CB_n2_0 3D_GEc_DE44 EASYNOTE_LJ65 DT 031GE ENLJ65 734G32Mn VHP32BTDE1 N10PGE11GBCck8 2 2G 320 BT 6L 5R CB_n2_0 3D_GEc_DE44 EASYNOTE LJ65 DM 051GE ENLJ65 874G32Bn VHP32BTDE1 N10PGE11GBCck8 2 2G 320 BT 6L 5R CB_n2_0 3D_GEc_DE44 EASYNOTE LJ65 DM 052GE ENLJ65 654G50Mn VHP32BTDE1 N10PGE11GBCck8 2 2G 500_L BT 6L 5R CB_n2_0 3D_GEc_DE44 EASYNOTE LJ65 CT 050GE ENLJ65 644G50Mn VHP32BTES1 N10PGE11GBCck8 2 2G 500_L 6L 5R CB_n2_0 3D_GEc_ES54 EASYNOTE LJ65 DT 303SP ENLJ65 734G50Mn VHPS2BTFHR1 N10PGE11GBCck8 2 26 500 L 8L 5R CB n2 0 3D GEc FR64 EASYNOTE LJ65 DM 141FR ENLJ65 644G50Mn VHPS2BTFHR1 N10PGE11GBCck8 2 2G 500_L 6L 5R CB_n2_0 3D_GEc_FR64 EASYNOTE_LJ65 DT 137FR ENLJ65 644G25Mn VHP32BTFR1 N10PGE11GBCck8 2 2G 250 6L 5R CB_n2_0 3D_GEc_FR64 C2DT6400 C2DT6400 CMT1
10. Disassembly Process on page 50 Chapter 4 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs START DV D CD ROM driver installed Install it CD ROM module Seat it well DV D Replace CD ROM disc DVD CD ROM OK disc Replace DVD CD ROM mo dule Replace M B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Chapter 4 Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active e Not shown in My Computer or the BIOS setup 149 e LED does not flash when the computer starts up e The tray does not eject e Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 2 3 Reboot the computer and retry the operation Try an alternate disc Navigate to Start gt Computer Check that the ODD device is displayed in the Devices with Removable Storage panel Navigate to Start gt Control Panel gt System and Maintenance System Device Manager a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and
11. click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start Control Panel System and Maintena
12. e Six PCI Express root ports e Four port Serial ATA controller e Up to twelve USB 2 0 ports e Intel High Definition Audio interface BIOS BIOS vendor Insyde H20 BIOS Version V0 07 Features Flash ROM 1MB Support ISIPP Support Acer Ul Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBUS 2 0 PCI2 3 ACPI 2 0 compliance with Intel Soeed Step Support C1 C2 C3 C4 C6 and S3 S4 for mobile CPU DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information System Memory Memory controller Intel PM45 with ICH9M Supports memory size per socket 2 GB 4 GB for 64 bit OS Chapter 1 Supports maximum memory size 4 GB 8 GB for 64 bit OS Supports DIMM type Supports DIMM Speed 800 MHz Memory Combinations 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed Graphics Controller VGA Chip ATI Mobility Radeon HD 4570 Graphics Memory 2304 MB of HyperMemory 512 MB of dedicated DDR2 VRAM up to 1792 MB of shared system memory i UVD Unified Video Decoder UVD OpenEXR
13. 1 EASYNOTE LJ65 AU 003BE ENLJ65 424G50Mn VHP32BTBE1 UMACck4 2 2G 500_L 6L 5R CB bgn O 3D GEc ENT4 EASYNOTE LJ65 AU 002BE ENLJ65 423G25Mn VHB32BTFR1 UMACck4 1G 2G 250 6L 5R CB_bgn_0 3D_GEc_FR61 EASYNOTE_LJ65 AU134FR ENLJ65 423G16Mi VHB32BTFR1 UMACck4 1G 2G 160 6L 5R CB_bg_0 3D_GEc_FR61 EASYNOTE_LJ65 AU121FR ENLJ65 424G32Mn EM VHP32BTMEA UMACck4M 2 2G 320 BT 6L 5R CB bgn O 3D GEc AR65 EASYNOTE LJ65 AU 001AC ENLJ65 644G32Mn VHP32BTCH1 UMACck8 2 2G 320 BT 6L 5R CB_n2_0 3D_GEc_SW24 EASYNOTE_LJ65 BT 644CH PMDT4200 PMDT4200 PMDT4200 C2DT6400 ENLJ65 NLED17 3 M92XT 424G32Mn WXGA G ENLJ65 NLED17 3 M92XT 424G25Mn WXGA G ENLJ65 NLED17 3 M92XT 423G32Mn WXGA G ENLJ65 NLED17 3 M92XT 422G25Mn WXGA G ENLJ65 NLED17 3 M92XT 423G64Mn WXGA G ENLJ65 NLED17 3 M92XT 423G32Mn WXGA G ENLJ65 NLED17 3 M92XT 424G50Mn WXGA G ENLJ65 NLED17 3 M92XT 424G32Mn WXGA G ENLJ65 NLED17 3 M92XT 424G32Mn WXGA G 193 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 N320GB N 5 4KS SO2GBIII10 SO2GBIII10 N250GB N 5 4KS SO1GBIII10 SO2GBIII10 N320GB N 5 4KS SO1GBIII10 SO1GBIII10 N250GB N 5 4KS SO1GBIII10 SO2GBIII10 N320GB N320GB 5 4KS 5 4KS SO2GBIII10 SO1GBIII190 N320GB N 5 4KS SO2GBIII10 SO2GBIII10 N500GB N 5 4KS SO2GBIII10 SO2GBIII10 N320GB N 5 4KS SO2GBIII1
14. 96 86 WBF02 010 86 WBF02 007 86 WBF02 010 86 WBF02 003 86 WBF02 003 Chapter 3 Removing the LCD Bezel 1 See Removing the LCD Module on page 71 2 Remove the four screw caps and six screws four on the Bezel and two on the Hinge Covers LCD Bezel red callout LCD Bezel green callout Starting from the top centre of the bezel pry the bezel upwards and away from the panel Move along the top edge and down each side until all sides of the bezel are removed NOTE If necessary use a pry to lift up the outside edges of the bezel Chapter 3 97 Removing the Camera Module 1 See Removing the LCD Bezel on page 97 2 Disconnect the camera cable 3 Remove the Camera from the module E LI AS 98 Chapter 3 Removing the LCD Panel 1 See Removing the Camera Module on page 98 2 Remove the two securing screws from the LCD Panel LCD Panel 3 Lift the LCD Panel out of the module rear edge first as shown wy fn a Pa Dow The LCD Module appears as follows when the LCD Panel is removed Chapter 3 99 Removing the Power Board 1 See Removing the LCD Panel on page 99 2 Remove the single screw securing the Power Board Bracket to the LCD Module 3 Lift the Power Board Bracket from the LCD Panel as shown p T M H E f D wx P 4 Remove the Power Board from the bracket as shown 100 Chapter 3 Removing the LC
15. Arabic Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 021 103KS White Russian Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 026 103KS White Thailand Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 028 104KS White UK Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 013 104KS White German Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 025 104KS White Swiss G Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 008 104KS White CZ SK Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 006 104KS White Belgium Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 010 104KS White Danish Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 016 104KS White Italian Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 012 104KS White French Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 015 104KS White Hungarian Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 019 104KS White Norwegian Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 020 104KS White Portuguese 182 Chapter 6 Aau O Keyboard Keyboard GP 7T white SJV70 Internal 17 Standard 7T white SJV70 Internal 17 Standard KB KB H70G028 023 104KS White Spanish Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 027 104KS White Turkish Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 024 104KS White Sweden Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170
16. Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY A Total Memory Displays the total memory available Video Memory Displays the available memory for Video Quick Boot Allows startup to skip certain tests while booting LE Enabled or decreasing the time needed to boot the system Disabled Network Boot Enables disables the system boot from LAN remote Option Enabled or server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or allows the user to create a hidden partition on hard disc Disabled drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE operate Chapter 2 29 Advanced The Advanced screen allows the user to configure the various advanced BIOS options IMPORTANT Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally Information Main Power Boot Exit Item Specific Help P Peripheral Configurati
17. High Dynamic Range HDR technology Shader Model 4 1 Microsoft DirectX 10 1Mobile Dual independent display support LAN Interface LAN Chipset Broadcom BCM5784 for 10 100 1000LAN LAN connector type RJ45 LAN connector location Left side Chapter 1 19 Wireless Module 802 11b g Ma O OS O M E mea o o Bluetooth Medal o G Operating Degignet Channel bumper Transmitter Output Pouer Coverage S Receiver Sensitivity T Maximum Receiver Bangl Operating Voltage o Interface oo Hard Disk Drive Interface Model Name ST9160310AS ST9320320AS ST9500325AS Capacity MB 160 500 Bytes per sector 512 Drive Format Spindle speed RPM Performance Specifications Buffer size Interface Internal transfer rate Mbits sec max I O data transfer rate Mbytes sec max DC Power Requirements Voltage tolerance 5V DC 5 meroma OOOO SSS OO Drive Format Chapter 1 Spindle speed RPM Performance Specifications Buffer size 8MB Interface SATA Internal transfer rate 363 952 typical Mbits sec max I O data transfer rate 3Gbits s DC Power Requirements Hard Disk Drive Interface cont Name B9A300 B9A300 B9A300 L9A300 Gapaciy MB meroma HH Drive Format Spindle speed 5400 RPM Performance Specifications Buffer size 8MB Interface SATA Internal transfer 875 MB s 845 MB s rate I O data transfer rate DC Power Requirements Voltage 5 0V 5 Vendor
18. LF 64 16 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6AFP6C G7NO LF 64 16 0 065um MICRON SO2GBIII10 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HY 1G1D1 LF 128 8 0 07um ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BAUO AE E LF 128 8 0 07um 202 Appendix B BCM5784 Broadcom BCM5784 SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673DZ1 CF8 LF 128 8 0 065um SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um Lite On Lite Con MC4Z Lite On Conexant Unizion 1 5 3 3v AUS RD02 D330 1 5 3 3V Aus Northbridge Chipset INTEL GM45 NB Chipset Intel CS GM45NB INTEL PM45 NB Chipset Intel CS PM45NB INTEL GL40 A1 NB Chipset Intel CS GL40NB A1 PANASONIC NBDCB4XS ODD PANASONIC BD COMBO 12 7mm Tray DL 4X UJ 130A LF W O bezel SATA 2X Single Layer 4X Double Layer HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT10 LF W O bezel SATA PLDS NBDCB4XS ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 4E1S LF W O bezel SATA PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT20N LF W O bezel SATA SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA PLDS NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS
19. NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 424G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 424G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 422G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2 0 162G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 423G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 423G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 424G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 423G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi BG 3rd WiFi BG N 423G16Mi ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2 0 424G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 644G32Mn 197 Appendix A Appendix A 198 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote LJ65 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 199 Microsofte Windows Vista Enviro
20. Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 205 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace non defective FRUS Start Pol Check LCD Module Swap LCD panel No LCD cable ok Swap M B Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUS Keyboard FPC Connect well connected it well Replace 9 Keyboard OK No keyboard Replace M B Chapter 4 143 TouchPad Failure 144 He assemble the T P FFC to WB Check M B T P FFC Swap Reassemble the T P board or T P FFC Check Logic Upper owap M B If the TouchPad doesn t work perform the following actions one at a time to correct the problem Do not replace non defective FRUs Chapter 4 Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace non defective FRUS Start Re assemble the speaker cable to M B Check Speaker NG Swap speaker Swap M B Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 2 Reboot the computer Navigate to Start gt Control Panel Sy
21. SATA LF F W C60F WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 TOSHIBA N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB MK3255GSxX Libra SATA LF F W FG011J HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001J HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO0 ML250 SATA LF F W 01 01A01 SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Appendix B lt NO 01 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA
22. are connected to a network domain or switch users if you re not connected to a network domain amp 5 gt M Minimizes all windows lt fy gt lt R gt Open the Run dialog box ag gt T Cycle through programs on the taskbar ag gt lt U gt Open Ease of Access Center KC gt X Open Windows Mobility Center ag BREAK Display the System Properties dialog box ag gt lt SHIFT M gt Restore minimized windows to the desktop ag TAB Cycle through programs on the taskbar by using Windows Flip 3 D lt fy gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt ag F Search for computers if you are on a network lt CTRL gt ag TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described 14 Chapter 1 System Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness Bluetooth and WiFi To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Turn the capacitive touch key LEDs on or off Enter Sleep mode or Hybrid Sleep mode Press the power button to leave Sleep mode Toggle the notebook display in the following order The LCD An external monitor or proj
23. callout M2 5 8 Green callout M2 5 5 3 Run the MIC cable along the cable channel as 4 Reconnect the MIC cable to the Mainboard as shown using all the available cable clips shown 126 Chapter 3 5 Run the LVDS cable along the cable channel as 6 Reconnect the LVDS cable to the Mainboard as shown using all the available cable clips shown we rara 7 Run the Power Board cable along the cable channel 8 Connect the Power Board cable to the Mainboard using all available cable clips as shown 9 Run the Antenna cables along the cable channel 10 Insert the Antenna cables through the chassis as using all available cable clips shown Chapter 3 127 11 Pull the Antennas completely through from the under side of the computer 13 Replace the two securing screws 128 Chapter 3 Replacing the Keyboard 1 Place the Keyboard face down on the TouchPad 2 Close the FFC locking latch to secure the cable in area Reconnect the FFC as shown place v E 3 Turn the keyboard over and insert it front edge first 4 Press down as indicated to seat the Keyboard into the chassis NOTE Ensure that the six locating tabs are correctly seated Chapter 3 129 Replacing the Media Board 1 Align the Media Board with the transparent pane 2 Press the Media Board down to secure it in place on the Switch Cover with adhesive 130 Chapter 3 Replacing the Switch Cover 1 Place the Swi
24. convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including e Service guides for all models User s manuals e Training materials e Bios updates e Software utilities e Spare parts lists e TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveler s Warranty ITW e Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 205 206 Appendix C AFLASH Utility 39 Antennas Removing 104 Battery Pack Removing 52 Replacing 137 BIOS ROM type 18 vendor 18 Version 18 BIOS Utility 27 39 Advanced 30 Boot 37 Exit 38 Navigating 27 Onboard Device Configuration 33 Power 35 Save and Exit 38 Security 32 System Security 38 Board Layout Top View 169 Camera Module Removing 98 Replacing 111 Common Problems 140 CPU Removing 95 Replacing 114 CPU Fan Removing 93 Replacing 115 D
25. displays EI TT ee s T Raila MET A i 1 4 E a 1 x am b amp d gx L q A c T i pee P 3 E Hn deaa BL Para h LS a D a rV AMEE TM ENT P Ls i me LCT Z SLT insita ZO H tonem PZ Lem cese Ter ay SO id Writing Dare BIOL New EDS Chapter 2 Remove HDD BIOS Password Utilities This section provides you with details about removing HDD BIOS password Remove HDD Password If you key in the wrong HDD password three times an error is generated To reset the HDD password perform the following steps 1 After the error is displayed select the Enter Unlock Password option on the screen select Item Enter Unlock Password Sstem continue 2 An Encode key is generated for unlocking utilities Note down this key TL bEnter Unlock Password Key 6543400 7 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Password 46548274 5 Keyin the password from the previous step to unlock the HDD as shown TS G3 8 EGG GELLLLLLLLG SUIUUULLLLGGGGGGGGG QD CTG 4oGOS3QL Ts GCiqexLtL GL CXGC q U LLGIBw GLHQXL Enter Unlock Password Key 76126337 7 RRR Ree Chapter 2 43 Removing BIOS Passwords To clear the User or Supe
26. it 2 Pull the card out from the slot Chapter 3 53 Removing the Lower Covers 1 See Removing the Battery Pack on page 52 2 Loosen the five captive screws in the memory and HDD covers HDD1 Cover 3 Remove the HDD1 Cover 54 HDD2 WLAN and Memory Cover Chapter 3 Removing the Optical Drive Module 1 See Removing the Lower Covers on page 54 2 Remove the screw securing the ODD module ODD Module 3 Insert a suitable tool into the access slot as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Chapter 3 55 5 Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module NT d abd d D U j L r e d ODD Bracket 56 Chapter 3 Removing the DIMM Modules 1 See Removing the Lower Covers on page 54 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module eee eec eee 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present Chapter 3 Removing the WLAN Module 1 See Removing the Lower Covers on page 54 2 Remove the adhesive tape securing the Antenna cables in place NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 58 Chapter 3 4 Move the Antennas away and remove the two screws to release the WLAN Modu
27. one at a time to correct the problem Do not replace non defective FRUs Start Re assemble Check M B the MIC cable Mic cable to M B Check MIC wire of LCD module Swap M B Microphone Problems Swap MIC wire of LCD module If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK oors owN Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test 8 If the Issue is still not resolved see Online Support Information on page 205 Chapter 4 147 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 148 1 2 3 o oND 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the computer is virus free Run the
28. to turn the power on or off You can also configure C the power button for Sleep Resume mode Rear View Ventilation fan Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook so air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface Chapter 1 Bottom View F Battery Ventilatior Batter slots an ock cooling far Batter latc Hard drive bay emory Hard drive bay Battery Provides power when the notebook is not plugged into AC power Battery lock Slide to unlock the battery Battery latch Slide to release the battery i Memory bay Memory modules are located in this bay Hard drive bay The hard drive is located in this bay Ventilation slots Helps cool internal components and cooling fan Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in
29. 0 SO2GBIII10 N320GB N 5 4KS Appendix A ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBIII10 N320GB 424G32Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M SO2GBIII10 SO2GBIII10 N500GB 644G50Mn WXGA G DDR2 64 1 5 4KS 6 4 ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBII10 N500GB 644G50Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO1GBIII10 N250GB 643G25Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBII10 N500GB 644G50Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBIII10 N500GB 644G50Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBII10 N500GB 644G50Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBII10 N320GB 644G32Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBII10 N320GB 654G32Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBIII10 N500GB N 654G50Mn WXGA G 64 16 4 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBIII10 N320GB N320GB 734G64Bn WXGA G 64 16 4 5 4KS 5 4KS ENLJ65 NLED17 3 M92XT 512M DDR2 SO2GBIII10 SO2GBIII10 N500GB N500GB 654G100M WXGA G 64 16 4 5 4KS 5 4KS n ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N320GB 734G64Mn WXGA G 64 16 8 5 4KS 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO
30. 10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Passwords do not match Re enter password Continue 34 Chapter 2 Power The Advanced screen allows the user to configure the various advanced BIOS options IMPORTANT Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally Information Main Advanced Security SRNO Boot Exit gt Advanced CPU Control Chapter 2 35 The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings Advanced CPU Enter the Advanced CPU Control menu Control e P States IST e Boot performance mode e Thermal Mode e CMP Support e Use XD cap
31. 100M n ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 734G64Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 744G100M n ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 744G32Mn ENLJ65 NSM8XS Norton 2009 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 644G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 864G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 664G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 734G32Mn ENLJ65 NBDCB4XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 874G32Bn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 654G50Mn Appendix A 196 ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 734G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G25Mn ENLJ658 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 644G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 163G16Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi BG ard WiFi BG N 422G32MI ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 424G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in ard WiFi 1x2 BGN ard WiFi 1x2 BGN N 424G32Mn ENLJ65 NSM8XS
32. 173RWO01 Samsung LTN173KT01 A01 Chapter 1 LPL LP173WD1 TLA1 25 26 Screen Diagonal mm Display Area mm Display resolution pixels Pixel Pitch Display Mode Typical White Luminance cd m also called Brightness Response Time Optical Rise Time Fall Time msec Typical Power Consumption watt Weight g Physical Size mm Electrical Interface Support Color Viewing Angle U D R L 220 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions
33. 2GBIII10 SO2GBIII10 N500GB N500GB 744G100M WXGA G 64 16 8 5 4KS 5 4KS n ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBII TO N500GB N 644G50Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N 744G32Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBII TO N250GB N 644G25Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N 644G32Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N 864G32Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N 664G32Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N320GB N 734G32Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBII10 N320GB N 874G32Bn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N500GB N 654G50Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N500GB N 644G50Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIII10 N500GB N 734G50Mn WXGA G 64 16 8 5 4KS Appendix A 194 N N N N N N N N N ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIIN10 SO2GBIIN0 N500GB N 644G50Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBII10 N250GB N 644G25Mn WXG
34. 600 PMDT4200 192 EASYNOTE_LJ65 DT 133FR ENLJ658 644G25Mn VHP32BWW2 N10PGE11GBCck8 2 2G 250 BT 8L CB_n2_0 3D_GEc_EN11 ENLJ65 163G16Mn VHB32BTNL1 UMACck4 1G 2G 160 6L 5R CB bgn O 3D GEc NL31 EASYNOTE LJ65 AV 010NL ENLJ65 422G32Mi VHB32BTES1 UMACck4 2 1G 320 6L 5R CB bg 0 3D GEc ES51 EASYNOTE_LJ65 AU 300SP ENLJ65 424G50Mn VHP32BTDE1 UMACck4 2 2G 500_L 6L 5R CB bgn O 3D GEc DE44 EASYNOTE LJ65 AU 030GE ENLJ65 424G32Mn VHB32BTBE1 UMACck4 2 2G 320 6L 5R CB bgn O 3D GEc ENT 1 EASYNOTE LJ65 AU 001BE ENLJ65 424G32Mn VHP32BTDE1 UMACck4 2 2G 320 6L 5R CB bgn 0 3D GEc DE44 EASYNOTE LJ65 AU 001GE ENLJ65 424G32Mn VHP32BTFR1 UMACck4 2 2G 320 6L 5R CB bgn 0 3D GEc FR64 EASYNOTE LJ65 AU 139FR ENLJ65 422G25Mn ENLJ65 162G25Mn ENLJ65 423G25Mn ENLJ65 423G25Mn ENLJ65 424G50Mn ENLJ65 423G25Mn ENLJ65 423G16Mi ENLJ65 424G32Mn ENLJ65 644G32Mn EMEA Switzerland LX B630X 003 EMEA EMEA EMEA EMEA France France Middle East Switzerland LX B630Y 004 LX B630Y 002 LX BBPOX 001 LX B570X 001 512M DDR2 ENLJ65 422G25Mn VHP32BTCH1 UMACck4 2 1G 250 6L 5R CB_bgn_0 3D_GEc_SW24 EASYNOTE_LJ65 AU 422CH ENLJ65 162G25Mn VHB32BTND 1 UMACckA4 2 1G 250 BT 6L 5R CB bgn 0 3D GEc ENU EASYNOTE LJ65 AV 765NCD ENLJ65 423G25Mn VHBS32BTND 1 UMACck4 1G 2G 250 6L 5R CB_bgn_0 3D_GEc_ENU1 EASYNOTE_LJ65 AU 850NC ENLJ65 423G25Mn VHB32BTBE1 UMACck4 1G 2G 250 6L 5R CB bgn O 3D GEc ENT
35. 8 000 min Chapter 1 23 Buffer Memory 2 MB Applicable disc format CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Photo CD Enhance CD CD extra Il Trax CD and UDF DVD ROM DVD Video DVD Audio DVD R single multi border s DVD R single multi session s DVD RW DVD RW DVD RAM BD ROM ver2 0 UDF2 5 BD R ver1 0 and ver2 0 UDF2 5 BD RE ver2 0 and ver3 0 UDF2 5 BD hybrid only BD part Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 596 Power and Keyboard Controller work simultaneously Features e Support Application keys for Windows XP version Battery Vendor amp model name SONY AS 2007B SIMPLO AS SONY AS 2007B SIMPLO AS 2007B SANYO AS 2007B 2007B SANYO AS 2007B PANASONIC AS 2007B PANASONIC AS 2007B Chapter 1 Audio Interface Audio Realtek ALC272 Azalia Codec and Amplifier G1454 Controller LCD Vendor model name HD Audio SNR gt 85 High performance DACs with 95dB SNR A Weighting ADCs with 85dB SNR A Weighting Internal Digital Microphone Two speakers max 1W output for each Meets performance and function requirements for Microsoft WLP 3 10 and stricter performance requirements for future WLP Two stereo DAC support 16 20 24 bit PCM for two independent playback multiple streaming Two stereo ADC supports 16 20 24 bit PCM format for
36. 8A3S LF W O bezel SATA Southbridge Chipset INTEL ICH9M SB Chipset Intel CS ICH9M Norton NIS Antivirus application NIS VGA Chip M92XT AMD M92XT 55nm 29mm 29mm M2 package NVIDIA N10PGE1 NVIDIA N10PGE1 55nm 29mm 29mm GB1 128 package UMA nie VRAM None 512M DDR2 64 16 4 512M DDR2 64 16 4 1G DDR2 64 16 8 1G DDR2 64 16 8 WiFi Antenna WLAN ard WiFi BG Foxconn FOX ATH XB63 Foxconn Atheros XB63 minicard b g 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN 3rd WiFi 1x2 BGN Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2 BGN 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros HB93 1x2 BGN HM NO Appendix B 03 INTEL SP1x2MMW Lan Intel WLAN 512AN MMWG Shirley Peak 5100 MM 895361 INTEL SP1x2MABG Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM 897004 INTEL SP1x2MMW Lan Intel WLAN 512AN MMWG2 Shirley Peak 5100 ME enable MM 899541 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable MM 899545 204 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you
37. A G 64 16 8 5 4KS ENLJ658 NLED17 3 N10PGE1 1G DDR2 SO2GBIII10 SO2GBIIMO N250GB N 644G25Mn WXGA G 64 16 8 5 4KS ENLJ65 NLED17 3 UMA N SO1GBIII10 SO2GBII10 N160GB N 163G16Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SOIGBIII10 SO1GBII10 N320GB N 422G32Mi WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBII10 N500GB N 4 24G50Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBII10 N320GB N 424G32Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBIIMO N320GB N 424G32Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBII10 N320GB N 424G32Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO1GBIII10 SO1GBIIN0 N250GB N 422G25Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO1GBIII10 SO1GBIIHO N250GB N 162G25Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SOIGBIII10 SO2GBII10 N250GB N 423G25Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SOIGBIII10 SO2GBII10 N250GB N 423G25Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBIII10 N500GB N 424G50Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO1GBIIIO SO2GBIII10 N250GB N 423G25Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO1GBIII10 SO2GBIII10 N160GB N 423G16MI WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBIII10 N320GB N 424G32Mn WXGA G 5 4KS ENLJ65 NLED17 3 UMA N SO2GBIII10 SO2GBIII10 N320GB N 644G32Mn WXGA G 5 4KS ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 424G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3r
38. B flash disk root directory To use the Crisis USB key do the following 1 Plug USB storage into USB port 2 Press Fn ESC button then plug in AC power The Power button flashes orange once 3 Press Power button to initiate system CRISIS mode When CHISIS is complete the system auto restarts with a workable BIOS 4 Update the latest version BIOS for this machine by regular BIOS flashing process 174 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Packard Bell EasyNote LJ65 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 175 Packard Bell Easy
39. Cover on page 65 2 Pry the Media Board away from the Switch Cover as shown NOTE A very strong adhesive is used to secure the board in place 3 Pry the board away from the Upper Cover and remove it completely 68 Chapter 3 Removing the Keyboard 1 See Removing the Switch Cover on page 65 2 Lift the keyboard from the centre as shown to release the securing clips on each side Bs A ae e fe i R Lia us Chapter 3 69 B Disconnect the FFC cable from the mainboard 6 Lift the keyboard clear of the chassis 70 Chapter 3 Removing the LCD Module 1 See Removing the Keyboard on page 69 2 Turn the computer over Remove the two securing screws from the bottom of the chassis LCD Module M2 5 8 3 Open the computer lid and stand the chassis on its edge Ensure the Antenna Cables are free from obstructions as shown Chapter 3 71 4 Remove the adhesive tape securing the cables in place and pull the Antenna cables through the casing as shown 5 Remove the cables from the cable channel as shown Ensure that the cables are completely free of the retaining clips all the way to the hinge well 72 Chapter 3 6 Disconnect the Power Board cable from the Mainboard 7 Remove the cable from the cable channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 8 Disconnect the power cable from the Mainboar
40. D Brackets and FPC Cable 1 See Removing the LCD Panel on page 99 2 Turn the LCD panel over to expose the rear Lift the cable as shown to disengage the adhesive strip securing it in place a tant Touch gy Dent tower t3 bO li Don t Touch FAIR M ak errem pres 3 Remove the adhesive tape and lift the adhesive protector securing the cable to the LCD Panel Don t Touch Chapter 3 104 5 Remove the six securing screws three on each side from the LCD Panel brackets m DENN 6 Remove the LCD Brackets by pulling away from the LCD Panel 102 Chapter 3 Removing the Microphone Module 1 See Removing the LCD Panel on page 99 2 Remove the strips holding the microphone cable in place Ensure the cable is free from obstructions 3 Lift the Microphone Module clear of the module Chapter 3 103 Removing the Antennas 1 See Removing the LCD Panel on page 99 2 Starting from the right hinge remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module d A IL Aa 7 3 Remove the adhesive strips holding the left Antenna cable in place Ensure the cable is free from obstructions 104 Chapter 3 4 Remove the adhesive tape green callout and lift the left side Antenna from the LCD module as shown LN 5 Remove the adhesive strips holding the right Antenna cable in place Ensure the ca
41. D3 LEDZ LEDI Chapter 5 171 LED2 Num LED LED3 Cap LED LED4 Media LED LS 5027P SW Board SW1 Power S W 172 Chapter 5 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Packard Bell EasyNote LJ65 Packard Bell EasyNote LJ65 provides one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description is as follows CLRP2 CLRP3 Clear CMOS Jumper Memory bay near DDR socket Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Wr o VN o Power Off the system and remove HDD AC and Battery from the machine Open the back cover of the machine Disconnect the RTC Battery cable and locate the G1 jumper Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no
42. EM ELO 3 Secure the cable in place with adhesive tape Chapter 3 2 Align the screw holes on the Modem and Lower Cover and replace the board 4 Press down as indicated to connect the board to board interface Replacing the Speaker Module 1 Place the left Speaker Module in the chassis as 2 Liftthe mylar sheet away from the Upper Cover and shown ensuring that the locating pins are seated run the Speaker cable along the Upper Cover using correctly all available cable clips L EI 3 Continue running the cable along the Upper Cover 4 Place the right Speaker Module in the chassis as using all available cable clips shown ensuring that the locating pins are seated correctly 5 Replace the four securing screws NOTE Ensure that the Speaker cable runs as shown in the image below to avoid trapping when the Upper Cover is replaced 120 Chapter 3 Replacing the LED Board 1 Pass the LED Board FFC through the Upper Cover 2 Place the LED Board in the Upper Cover and press as shown down as indicated to secure the board in place Replacing the Media Board FFC 1 Place the Media Board FFC on the Upper Coveras 2 Pass the upper end of the cable through the Upper shown and press down to secure the adhesive in Cover as shown place Chapter 3 121 Replacing the TouchPad Bracket 1 Replace the TouchPad Bracket bottom edge firstto 2 Secure the bracket to the Upper Cover with a single enga
43. G 022 104KS White SLO CRO Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 018 104KS White Nordic Keyboard GP 7T white SJV70 Internal 17 Standard KB 1170G 017 107KS White Japanese ODD SUPER MULTI DRIVE MODULE 6M WBF02 001 ODD PANASONIC Super Multi DRIVE 12 7mm Tray KU 00807 064 DL 8X UJ880A LF W O bezel SATA ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X KU 0080D 040 GT20N LF W O bezel SATA DVD RW DRIVE ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X KU 0080E 017 AD 7580S LF W O bezel SATA ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X KU 0080F 004 DS 8A3S LF W O bezel SATA OPP BEZEL SUPER MUN BEZEL SUPER MULTI 42 004 ODD BRACKET 33 nunmal 003 ODD BD COMBO MODULE 6M WBF02 002 ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 4E1S KO 0040F 001 LF W O bezel SATA ODD HLDS BD COMBO 12 7mm Tray DL 4X CT10 LF KO 0040D 002 W O bezel SATA ODD PANASONIC BD COMBO 12 7mm Tray DL 4X KO 00407 002 UJ 130A LF W O bezel SATA 2X Single Layer 4X Double Layer ODD BEZEL BD COMBO 42 WBF02 005 ODD BRACKET 33 WBF02 003 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBF02 003 ANTENNA 2 CAMERA IMR Chapter 6 183 LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KTO01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220ni
44. IMM Modules Removing 57 Replacing 134 Display 4 EasyTouch Failure 157 External Module Disassembly Flowchart 51 Features I Flash Utility 39 FPC Cable Removing 101 Replacing 109 FRU Field Replaceable Unit List 175 Hard Disk Drive Modules Replacing 133 HDD1 Removing 60 Replacing 133 HDD2 Removing 62 Replacing 133 HDTV Switch Failure 157 Hot Keys 13 Indicators 11 Intermittent Problems 159 Internal Microphone Failure 147 Internal Speaker Failure 145 Jumper and Connector Locations 169 Keyboard Removing 69 Replacing 129 Keyboard Failure 143 LCD Bezel Removing 97 207 Replacing 112 LCD Brackets Removing 101 Replacing 109 LCD Failure 143 LCD Module Removing 71 Replacing 126 LCD Module Disassembly Flowchart 96 LCD Module Reassembly Procedure 106 LCD Panel Removing 99 Replacing 109 LED Board Removing 82 Replacing 121 Lower Covers Removing 54 Replacing 135 Main Module Reassembly Procedure 114 Main Unit Disassembly Flowchart 64 Mainboard Removing 90 Replacing 117 Media Board Removing 68 Replacing 130 Media Board FFC Removing 81 Replacing 121 Memory Check 140 MIC Board Replacing 106 Microphone Module Removing 103 Model Definition 190 Modem Board Removing 86 Replacing 119 Modem Cable Removing 91 Replacing 116 No Display Issue 141 ODD Failure 149 ODD Module Removing 55 Replacing 135 Online Support Information 205 Panel 5 Botto
45. LF F W 0303 TOSHIBA N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB MK3255GSX Libra SATA LF F W FGO011J HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSxX Libra SATA LF F W FG001J HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO0 ML250 SATA LF F W 01 01A01 Keyboard GATEWAY GP 7T Black Keyboard GATEWAY GP 7T Black SJM80 Internal 17 Standard Black NONE Texture LAN Broadcom LCD AUO NLED17 3WXGA G LED LCD AUO 17 3 WXGA Glare B173RW01 V0O LF 220nit 8ms 600 1 SAMSUNG NLED17 3WXGA G LED LCD SAMSUNG 17 3 WXGA Glare LTN173KT01 A01 LF 220nit 8ms 600 1 LPL NLED17 3WXGA G LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LF 220nit 8ms 600 1 CMO NLED17 3WXGA G LED LCD CMO 17 3 WXGA Glare N17306 L02 LF 220nit 8ms 600 1 Memory MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HY 1G1D1 LF 64 16 0 07um ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ11UE6BAUO AE E LF 64 16 0 07um ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ11UE6BBSO AE F LF 64 16 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2874DZ1 CF8
46. Module 0 0 0 cee ees 62 Main Unit Disassembly Process 0 000 cece eee eens 64 Main Unit Disassembly Flowchart 0 00 cece eee 64 Removing the Switch Cover 0 00 cece ee eens 65 VII Table of Contents Removing the Media Board ers rer rr rr rr rn rss 68 Removing the Keyboard 0 cece nn 69 Removing the LCD Module 0 0 00 eee 71 Removing the Upper Cover 0 00 ccc eee eens 76 Removing the TouchPad Bracket 0 00 cece ee eee eee 80 Removing the Media Board FFC eee 81 Removing tHexEED Bodl iun ue ta e ae n i a REC SW Rub e 82 Removing the Speaker Module rer eee 83 Removing the RTC Battery res ree Peng Sor ud 85 Removing the Modem Board rer rer rss rer res 86 Removing the USB BOSIG x 3 8 C occa E a ang bs Drs Te iride bs o TR TA 88 Removing the Mainboard llle 90 Removing ihe BJ TI Jacks are dod poe pa Henr o gr ns dew ere cacao 91 Removing the CPU Fan 0 rns 93 Removing the Thermal Module rss eee 94 Removing the CPU uus ad pd oe e NER EE rer rss be ede se beak xs 95 LCD Module Disassembly Process sr s ee eee 96 LCD Module Disassembly Flowchart rss sr ss eee 96 Removing the LCD Bezel 5 3 e md ES nn ae trae ov qe a na 97 Removing the Camera Module ers rr rr rr rss rss ens 98 Removing the LCD Panel resmi daca avd cee Geis ge aded Me De as 99 Removing the
47. Note LJ 65 Exploded Diagrams Main Assembly 3 Keyboard KBN70G029 8 Media Board FFG 50 wBF02 003 4 UnperCover 60MBF02 001 9 Thermal Module 60 WBG02001 176 Chapter 6 Rear Assembly Primary HDD Cover 42 NBF02 001 3 Lower Cover 60 WBF02 003 Secondary HDD Door 42 WBF02 002 177 Chapter 6 LCD Assembly LODBed eoweFozoo9 6 Amema tet S0MBFO2 007 178 Chapter 6 Base Top Assembly amp Speaker Module 23 WBF02 002 60 WBF02 001 5 LED Board 55 WBF02 002 50 WBF02 002 TouchPad Bracket 33 WBF02 002 Upper Cover TouchPad FFC 179 Chapter 6 Packard Bell EasyNote LJ 65 FRU List Foxconn Bluetooth FOX BRM 2 0 F W 300 BT 21100 005 Lite On Conexant Unizion 1 5 3 3v AUS RD02 D330 FX 22500 021 MEDIA BOARD 55 WBFO02 001 LED BOARD 55 WBF02 002 USB BOARD 55 WBF02 003 POWER BOARD 55 WBF02 004 VGA BOARD 10PGE1 MSI MS V165A3 1G 55 55 WBG02 001 001 VGA BOARD 10PGE1 YUAN YSTP801GP 55 EM 002 Lan Intel WLAN 512AN _ Tuc a se aw Se REG Peak 5100 KI SPM01 003 I snnt i Lan Intel WLAN 512AN MMWC2 Shirley Peak 5100 KI SPM01 008 ME enable MM 899541 Lan Intel WLAN 533AN MMWC2 Shirley Peak 5300 KI SPM01 009 ME enable MM 899545 Foxconn Wireless LAN Atheros HB93 1x2 Foxconn Wireless LAN Atheros HB93 1x2 BGN HM HM NL23600 046
48. Packard Bell EasyNote L 65 Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made to this service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium an
49. Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE These steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 5 173 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by USB flash crisis disk Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Plugin the USB disk 2 Launch the wincris exe program to create a USB Crisis Disk Click Start to initiate the process 3 Select the Quick Format option to format the disk and click Start Follow the instructions on the screen to create the disk 4 Copy the KAYFOX64 fd BIOS file into USB flash disk root directory NOTE Do not place any other fd file in the US
50. Power Board 0 00 ccc eee eae 100 Removing the LCD Brackets and FPC Cable rer r sr ers sees 101 Removing the Microphone Module 0 00 0 c eee ee eee 103 Removing the Antennas 3 4 02 x a3 En EC sciet nad ad yadaw ba ee el 104 LCD Module Reassembly Procedure 0 cc ees 106 Replacing the Antennas Power Board and MIC sees ss ess res 106 Replacing the LCD Panel ens 109 Replacing the Camera Module rss ee eee 111 Replacing the LCD Bezel 0 ce eens 112 Main Module Reassembly Procedure 000 cece eee 114 Replacing the CPU uuu edes e REV a ela debe ee ba Ene d BR ede 114 Replacing the Thermal Module rer eee 114 Replacing the CPU Fan ce rn 115 Replacing the RJ 11 JACK idu uua Boe ok Gk be ey o Ea Cha do oce Sade 116 Replacing the Mainboard lille 117 Replacing the USB Bogardo acu i i ido S EV ee arbe NE ee eee a 118 Replacing the Modem Board es 119 Replacing the Speaker Module 2 0 120 Replacing the LED Board 0 ccc eens 121 Replacing the Media Board FFC 2 ce eee 121 Replacing the TouchPad Bracket 0 0 ccc eee eee eee 122 Replacing the Upper Cover 0 00 eee ees 122 Replacing the LCD Module 0 cc eee eee 126 Replacing the Keyo0ard 3 259 3624 ahi pa er se bei Dar dee 129 Replacing the Media Board rer eee ees 130 Replacing the Switch Cover
51. R Na e ends de AREA AT Jom SG 178 Base TOP ASSSIDDIly eisini Ob kina Qeb Yo ie ict Meee aod diego analis ab doe Aes 179 Packard Bell EasyNote LJ65 FRU List ere ere ers ers eee 180 ClO LAST earn dob aal at cosi ane inre tor ge E EEE TTT 188 Model Definition and Configuration 190 Packard Bell EasyNote LJ65 Series l l 190 Table of Contents Test Compatible Components 199 Microsoft Windows Vista Environment Test llle 200 Online Support Information 205 Index 207 System Specifications Features Below is a brief summary of the computer s many features NOTE Items marked with denote only selected models Operating System Platform Genuine Windows Vista amp Home Premium Intel amp Centrino amp processor technology featuring e ntel amp Core 2 Duo processor T6400 2 MB L2 cache 2 GHz 800 MHz FSB 35 W supporting Intel amp 64 architecture e Mobile Intel PM45 Express Chipset e Intel Wireless WiFi Link 5100 5300 dual band quad mode 802 11a b g Draft N Wi Fi CERTIFIED wireless LAN card System M emory Graphics Chapter 1 Dual channel DDR3 SDRAM support Up to 4 GB of DDR3 800 MHz memory upgradeable to 8 GB using two soDIMM modules for 64 bit OS Up to 2 GB of DDR3 800 MHz memory upgradeable to 4 GB using two soDIMM modules for 32 bit OS 17 3 HD 1600 x 900 pixel resolution high brightness 220 nit Ultrabright TFT LCD supporting simultaneous mu
52. TDE1 M92XT512Cck8 2 2G 500_L 6L 5R CB n2 O 3D GEc DE44 EASYNOTE LJ65 CT 031GE ENLJ65 644G50Mn VHP32BTGB1 M92XT512Cck8 2 2G 500_L 6L 5R CB n2 0 3D GEc ENX4 EASYNOTE LJ65 DT 100UK ENLJ65 644G32Mn VHP32BTDE1 M92XT512Cck8 2 2G 320 6L 5R CB n2 O 3D GEc DE44 EASYNOTE LJ65 CT 030GE ENLJ65 654G32Mn VHP32BTDE1 M92XT512Cck8 2 2G 320 6L 5R CB_n2_0 3D_GEc_DE44 EASYNOTE_LJ65_CT 003GE ENLJ65 654G50Mn VHPS2BTFHR1 M92XT512Cck8 2 2G 500 L 8L 5R CB n2 0 3D GEc FR64 EASYNOTE LJ65 DT 140FR ENLJ65 734G64Bn VHP32BTBE1 M92XT512Cck8 2 2G 3204320 BT 8L 5R CB n2 O 3D GEc ENT4 EASYNOTE LJ65 DM 001BE ENLJ65 654G100Mn VHP32BTND1 M92XT512Cck8 2 2G 500_L 500_L BT 8L SR CB n2 0 3D GEc ENUA EASYNOTE LJ61 DT 120NC ENLJ65 734G64Mn VHP32BTBE1 N10PGE11GBCck8 2 2G 320 320 BT 8L 5R CB n2 0 3D GEc ENT4 EASYNOTE LJ65 DM 005BE ENLJ65 744G100Mn VHPS2BTFHR1 N10PGE11GBCck8 2 2G 500_L 500_L 6L 5R CB_n2_0 3D_GEc_FR64 EASYNOTE_LJ65 DT132FR ENLJ65 644G50Mn VHP32BTIT1 N10PGE11GBCck8 2 2G 500_L BT 8L 5R CB_n2_0 3D_GEc_IT74 EASYNOTE_LJ65 DT 020IT ENLJ65 744G32Mn VHPS2BTFHR1 N10PGE11GBCck8 2 2G 320 6L 5R CB_n2_0 3D_GEc_FR64 EASYNOTE LJ65 DT131FR ENLJ65 644G25Mn VHB32BWW1 N10PGE11GBCck8 2 2G 250 BT 8L CB n2 O 3D GEc EN 11 ENLJ65 644G32Mn VHP32BTES1 N10PGE11GBCck8 2 2G 320 6L 5R CB_n2_0 3D_GEc_ES54 EASYNOTE LJ65 DT 301SP ENLJ65 864G32Mn VHP32BTDE1 N10PGE11GBCck8 2 2G 320 6L 5R CB n2 O 3D GEc DE44 EASYNOTE LJ65 DT 005GE
53. TESE GS k z 2 BIOS KEYBOARD OxD9 0x45 Chapter 4 65 0x72 0x73 0x75 0x76 Ox6C Ox6D Ox6E Ox6F 0x74 OxFA 0x90 0x78 0x86 MONITER KEY LEGACY BIOS LEGACY BIOS PLATFORM PCI PLATFORM ISA FLOOPY PS2 MOUSE USB BOT USB CBIO USB MOUSE SETUP UTILITY FW BLOCK SERVICE SMM USB LEGACY GRAPHICS CONSOLE 0x87 TERMINAL 0x8A DATA HUB STD ERR Ox7C FAT 0x7D PARTITION Ox7E ENGLISH Ox7F FRENCH Ox9E HII DATABASE Ox9F OEM SETUP BROWSER 0x8C OEM BADGING SUPPORT OxF9 SETUP MOUSE 0x72 MONITOR KEY OxBD PLATFORM BDS Ox8D RESERVED Ox8E RESERVED Ox8F RESERVED OxAO DXE H20 DEBUG IO OxB3 DXE TPM TCG OxB4 DXE TPM PHYSICAL PRESENCE OxB7 DXE OEM SERVICE Ox9B DXE SECURITY HDD PASSWORD SERVICE OxA9 DXE LAN IDER CONTROLLER 0x9C DXE SECURITY SYSTEM PASSWORD SERVICE Ox9D DXE SECURITY PASSWORD CONSOLE OxCB DXE DATA HUB RECORD POLICY 0xB5 DXE TPM DRIVER 0x11 CHINESE OxBO JAPANESE OxB1 DXE UNICODE COLLACTION 166 Chapter 4 Each SmmbDriver entry point used in 80 PORT Chapter 4 167 168 Chapter 4 Jumper and Connector Locations Top View Chapter 5 HH DEM P7 d ana _ L li zi LCD Connector 169 Bottom View JOIMM1 2 i th de 70 Chapter5 LS 5022P USB Board Pesan JUSB1 JUSB2 E n JUSB1 JUSB2 USB Connector JP1 USB Board CONN LS 5024P Cap Sensor Board LED1 LEDe LEDS LED4 LEDS LED6 LED LS 5026P LED Board LED4 LE
54. Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompied press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a Known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Replace the HDD See
55. ability VT Support SMRR Support C States Enhanced C States C State Pop Up Mode C State Pop Down Mode C4 Exit Timing Mode Deep C4 Hard CAE Enable C6 EMITM Bi directional PROCHOT Dynamic FSB Switching Turbmo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Platform Power Enter the Platform Power Management e PCI Clock Run Management menu Break Event Enter the Break Event menu Storage Break Event PCIE Break Event PCI Break Event EHCI Break Event UHCI Break Event HDA Break Event ACPI S3 Enable or Disable ACPI S1 S3 Sleep State Wake on PME Disable or Enable wake up when the N A system power is off and a PCI Power Management Enable wake up event occurs Wake on Modem Disable or Enable wake up when the N A Ring system power is off and a modem attached to the serial port is ringing Quickly S4 Disable or Enable optional quick boot from Resume S4 Resume Auto wake on S5 Disable or Enable auto wake up by date and time or at a fixed time everyday 36 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Select Boot Devices to select specific devices to support boot Information Main Advanced Security Power Boome Exit 1 IDEO WDC WD5000BEVT 22ZATO Chapter 2 37 Exit The Exit screen allows you to save or dis
56. age 78 Chapter 3 10 Starting at the top inside edges of the Upper Cover above the Battery Bay lift the Upper Cover away from the Lower Cover as shown Chapter 3 79 Removing the TouchPad Bracket 1 See Removing the Upper Cover on page 76 2 Release the FFC locking latch and disconnect the TouchPad FFC from the cover TouchPad Bracket 4 Hold down the left side of the bracket as shown Lift and pivot the right edge in the direction of the arrow to release the locking latches on the front edge 5 Remove the bracket from the Upper Cover 80 Chapter 3 Removing the M edia Board FFC 1 See Removing the Upper Cover on page 76 2 Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover 3 Pull the FFC through the Upper Cover as shown Ensure that the cable passes through the casing completely P 4 Liftthe FFC to remove it from the Upper Cover Chapter 3 81 Removing the LED Board 1 See Removing the Upper Cover on page 76 2 Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover 82 Chapter 3 Removing the Speaker Module 1 See Removing the Upper Cover on page 76 2 Remove the four screws from the speaker modules Speaker Module 3 Remove the right side Speaker cable from the channel as shown 4 Lift the mylar sheet away from the Upper Cover to expose the Speak
57. amp Model WD WD WD WD Name WD1600BEVT WD2500BEVT WD3200BEVT WD5000BEVT Capacity MS Bytes per sector 51 Drive Format Spindle speed 5400 RPM Performance Specifications Chapter 1 22 Internal transfer 106 MB max rate p Res max I O data transfer 3 GB s rate DC Power Requirements Voltage 5 0V 5 Super Multi Drive Module Vendor amp model name HLDS GSA T50 Toshiba Digi TS L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained Max 3 5 Mbytes sec Max 10 Mbytes sec Buffer Memory Buffer Memory Interface SATA Applicable disc format Applicable media types Writing Confirms to DVD R Version 1 2 and DVD RW Version 1 3 DVD R DL Version 1 0 DVD R Version 2 0 DVD RW Version 1 2 DVD R DL Version 3 0 Reading DVD single dual layer PTP OTP DVD R single dual layer DVD R single double layer DVD RW CD ROM XA Photo CD Multi session Video CD CD I FMV CD Extra CD Plus CD R and CD RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Sustained Sustained 3650 max 10 993 max Chapter 1 Applicable disc format Write DVD Data amp Video CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybri
58. and cables b Check for bent or broken pins on the drive motherboard and cable connections Chapter 4 151 c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 50 152 Chapter 4 USB Right Side Failure If the right side USB fails perform the following actions one at a time to correct the problem Do not replace non defective FRUS He assemble the USB B cable to M B Check USB B to M B cable Swap USB B Module owap M B Chapter 4 153 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start OK Re assemble the antenna to WL NG gt WIN ax card Check antenna NG Swap the antenna Ok UK guum Check WL Swap WL WiM ax WiM ax card HS Card oke OK Check functi on B NG Swap function B Swap M B 154 Chapter 4 Bluetooth Function Test Failure If the Bluetooth function test fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs St art OK Re assemble BT NS Cable Check BI cabl e NG SweapBT cable Ok UK guum NG Swap BT oka OK Check Function NG
59. apter 6 185 ANTENNA AUX L 50 WBF02 007 LCD BEZEL W O CMOS 60 WBJ02 003 LCD BRACKET R L 33 WBF02 004 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBJ02 002 ANTENNA 3 IMR W O CCD LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KT01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 LCD BEZEL W O CMOS 60 WBJ02 003 LCD BRACKET R L 33 WBFO02 004 186 Chapter 6 MAINBOARD Mainboard ENLJ65 UMACck4 amp NV74 UMACCkM MB B5702 002 Intel GL40 ICH9M LF Mainboard ENLJ65_UMACck8 amp NV78_UMACck Intel MB B5702 001 GM45 ICH9M LF Mainboard ENLJ65 10PGE1 M92XT amp MB B5602 001 NV78 10PGE1 MS92XT Intel PM45 ICH9M LF Mainboard ENLJ65 M92XT512Cck4 amp MB B6202 001 NV74 M92XT512CckM Intel GM45 ICH9M LF VGA THERMAL MODULE 10PGE1 60 WBG02 001 VGA THERMAL MODULE M92M 60 WBK02 001 VGA THERMAL MODULE M96M 60 WBYO02 001 CPU THERMAL MODULE 60 WBF02 005 FAN UMA 23 B5702 001 MIC SET 23 WBFO02 001 SPEAKER 23 WBF02 002 TRR S2WBREXS Coo i eeo o JA7WFoeoor OOo o i i ee ow a 4080 IT T arwen HEATSINK MISCELLANEOUS Chapter 6 187 Screw List
60. ase Address select PCI Express Root Enter the PCI Express Root Port Menu e PCI Express Root Port 1 Port 1 6 e VC1 Enable e ASPM e Automatic ASPM e ASPMLOs e ASPM L1 e URR FER NFER CER CTO SEFE SENFE SECE PME Interrupt PMI SCI Hot Plug SCI ASF Configuration Enter the ASF Configuration Menu Mini WatchDog Timeout BIOS Boot Timeout OS Boot Timeout Power on wait time Chapter 2 31 Security 32 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Advanced Power X Boot Exit Item Specific Help Supervisor Password Is User Password Is SATA Port0 Disk Status Install or Change the password and the length of password must be less Set User Password than eight words Set SATA Porto HDD Password Password on Boot Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set SATA PortO Disk Status Shows the status of the SATA Porto disk Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set
61. ay differ according to model The table below describes the parameters in this screen CPU Type This field shows the CPU type and speed of the system CPU Speed This field shows the speed of the CPU HDD Model Name This field shows the model name of HDD installed on primary IDE master HDD Serial Number This field displays the serial number of HDD installed on primary IDE master ATAPI Model Name This field shows the model name of the Optical device installed in the system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE 28 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Advanced Securit Power Boot Exit Item Specific Help 10 59 System Date 01 09 2009 This is the help for the Total Memory 4095 MB hour field Valid range Video Memory 512 MB is from 0 to 23 INCREASE REDUCE F5 F6 Quick Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen System Time Time Sets the system time The hours are displayed with 24 the system time The hours are displayed with 24
62. ble is free from obstructions 6 Remove the adhesive tape green callout and lift the right side Antenna from the LCD module as shown Chapter 3 105 LCD Module Reassembly Procedure Replacing the Antennas Power Board and MIC 1 Replace the left and right antennas as shown Ensure that the locating pin on each antenna is correctly seated Press down on the adhesive pads green callout to secure the antennas in place i 20 Locating Pin Locating Pin 2 Replace the left antenna cable white as shown Ensure that the cable is inserted along the cable channel and secured under each adhesive tab strip 106 Chapter 3 3 Replace the right antenna cable black as shown 4 Place the Power Board in to the bracket as shown Ensure that the cable is secured under each adhesive tab strip 5 Place the Power Board Bracket in the LCD Module 6 Replace the single screw to secure the bracket in as shown place 7 Place the Microphone Module in the LCD Module 8 Run the cable as shown and secure it using the as shown and press down to secure it in place adhesive tabs Chapter 3 107 NOTE The LCD Module appears as shown when the Antennas Power Board and MIC are replaced correctly 108 Chapter 3 Replacing the LCD Panel 1 Align the LCD brackets with the screw holes on the panel 2 Starting with the top most screws marked with replace the six screws in the brackets as shown 3 I
63. book to an object by connecting a lock slot Kensington cable lock to this slot eee E Plug the AC adapter cable into this connector Ethernet jack Plug an Ethernet network cable into this jack Plug the other end of the cable into a cable modem DSL modem or an Ethernet network jack Monitor dil Plug an analog VGA monitor or projector into this port HDMI out m g HDMI Plug an HDMI device such as a high definition poe s into this optional jack port Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports Microphone jack a Plug a microphone into this jack Headphone jack Plug amplified soeakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack e Headphone with SPDIF support Memory card Insert a memory card from a digital camera MP3 player reader PDA or cellular telephone into the memory card reader The memory card reader supports Memory Stick amp Memory Stick Pro amp MultiMediaCard Secure Digital V and xD Picture Card cards 6 Chapter 1 Right View USB port DVD drive Modem Power jack button USB port e Plug a USB device such as a diskette drive flash drive printer scanner camera keyboard or mouse into this port DVD drive Insert CDs or DVDs into this drive Modem jack D v Plug a dial up modem cable into this optional jack Power button Press
64. card any changes you made and quit the BIOS Utility Item Specific Help Information Main Advanced Securit Power Boot Exit Discarding Changes Load Setup Defaults Exit System Setup and Discard Changes save your changes to save Changes CMOS The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Load Setup Default Load default values for all SETUP item 38 Chapter 2 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions e New versions of system programs e New features or options e Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the boo
65. channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 Features 953 res Ex A ER es R iras utet dere uai dues cn ite Dre nino ed amp he 1 System Block Diagram crassna E E ERE eden dees N Ce RE ERES BRP ERR SS 4 Your NotebOoOK IOUF 2 2 2a 0 5 640 phe Da oe Ed ded doce RAT RR Soe 5 FONE VICW me Pr 5 EM dra TP 6 PIQUE A2 L S te rn srt PEDE 7 Medlin VIEW o 7 BOHOM VIEW T ORI 8 Keyboard Area selected models 0 0000 cee eee eae 9 ECD INS De keh a Secs a settee adl ee ode Ss ah ood ced as ge ah honed as Beas Bh dee ed 10 Status Indicators 2x xa dnce e REIR DR dei Sess DERE SOR donee 11 ToUchPagd BASICS uter d coder petet b ee aes tees Saee 12 Using the Keyboard ds 3 os deeds es Are RE bese Bardia eds Pacte x Gee 13 K TYPES s dian SD poi a T A E qd ea a ee aiite lac qo dem Nr irat S att E 13 VMIDIIOWSHISG VS a dolut dix ias ar pine amp Sim oer 61 8 9 der RR ev ORI iR RU ee OIG euo Bd pd 14 cial 15 Using the System Utilities llli II 16 Acer GridVista dual display compatible ers rr r
66. cr ce OR RR E ce aay dies See a 158 Motherboard CMOS Discharge elles 159 Intermittent Problems s sauracdapdeb Ud er uiui ere EX Rb be rU Lp EE nd 159 Undetermined Problems llli 159 woe usa s kande re era wie reU 161 Chipset POST Codes ase xmas ize eosdeee deus Dese xs peak so 161 SOO PEL Cr 161 Memo canteen ER de ot trae ATE L EE d E ENL an Ori 161 BDS amp SPeCIIC ACION uu uate med RE aA aue d ox Xe edad ei deo 162 Each PEIM entry point used in 80 PORT cc eee eens 164 Each Driver entry point used in 80 PORT sees esse 164 Each SmmbDriver entry point used in 8B0 PORT elles 167 Jumper and Connector Locations 169 TOD VIEW crc 169 BOROM VEW 20 Rage tesa ra ea S ga as A a AO Ge eod ea e eo op rb ar 170 5 5022P USB BOdid Los a A ERE RU ES HAE A ead 171 LS 5024P Cap Sensor Board eee 171 5 5026P JLED Bodd 2 r dras su een embed 171 LES 5027P SW OBOSIQ sik lr ado d o es nt ros utar ck oy diede diris s 172 Clearing Password Check and BIOS Recovery ers rs rss es 173 Clearing Password Check 0 e 173 BIOS Recovery by Crisis Disk llle 174 FRU Field Replaceable Unit List 175 Packard Bell EasyNote LJ65 Exploded Diagrams 176 Main Assembly 253 Rava Rer dc e Rr ente t Le rr rr Uo ee town kal Rd s 176 Meal ASSOMDIY usus itat At oe c CX eee ey qd da a ue da pd db del 177 EODASSEMDIY de bb Aken sear R tee LU pex X LE
67. d UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM V1 0 DVDRAM V2 0 amp 2 1 amp 2 2 CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 BluRay Combo Drive Module Vendor amp model name Sony BC 5500S Performance Specification With CD Diskette With DVD Diskette Transfer rate MB sec Sustained Sustained Max 2 4 Mbytes sec Max 11 Mbytes sec Buffer Memory si Buffer Memory si 4 5 MB Interface SATA Applicable disc format Applicable media types BD ROM Single and Dual Layer BD R Single and Dual Layer BD RE Single and Dual Layer DVD ROM Single and Dual Layer DVD R Single and Double Layer DVD R Single and Dual Layer DVD RW Single Layer and DVD RW Single Layer discs DVD RAM Ver 2 CD ROM CD R CD RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open a Power Requirement Input Voltage DC 5 V 5 Vendor amp model name PLDS BD Combo DS 4E1S Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Sustained 3 500 min 10 000 min 1
68. d Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or
69. d WiFi 1x2 BGN N 424G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 423G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2 0 422G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2 0 423G64Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 423G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N 424G50Mn 195 Appendix A ENLJ65 NSM8XS 424G32Mn 5 in 1 Build in 3rd WiFi1x2BGN 3rd WiFi 1x2 BGN ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 424G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 424G32Mn ENLJ65 NSM8XS NIS 5in 1 Buildin SP1x2MMW SP1x2MMW N 644G50Mn N N N ENLJ65 NSM8XS 5 in 1 Build in SP1x2MMW SP1x2MMW 644G50Mn ENLJ65 NSM8XS 5 in 1 Build in SP1x2MMW SP1x2MMW N 643G25Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G50Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 644G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 654G32Mn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW N 654G50Mn ENLJ65 NBDCBAXS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 734G64Bn ENLJ65 NSM8XS NIS 5 in 1 Build in SP1x2MMW SP1x2MMW BT 2 0 654G
70. d as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well E F m n m d MESURE 1 uu uu gt Chapter 3 73 9 Disconnect the MIC cable from the Mainboard as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 10 Remove the four securing screws two each side from the LCD module 9m m ay ScrewType I LCD Module Module M25E8 5 8 red callout LCD Module M2 5 5 green callout U 74 Chapter 3 11 Carefully remove the LCD module from the chassis Chapter 3 19 Removing the Upper Cover 1 See Removing the LCD Module on page 71 2 urn the computer over Remove the thirteen screws on the bottom panel Upper Cover red callout Upper Cover green callout Upper Cover blue callout 76 Chapter 3 3 urn the computer over Remove the nine screws on the top panel Upper Cover red callout Upper Cover blue callout Chapter 3 77 5 Disconnect the following cables from the Mainboard 6 Disconnect A as shown 7 Release the locking latch and remove B as shown 8 Release the locking latch and remove C as shown 9 Release the locking latch and remove D as shown i NOTE Avoid pulling on cables directly to prevent damage to the connectors Use the pull tabs on FFC cables whenever available to prevent dam
71. detach the adhesive securing it in place K m Chapter 3 91 5 Lift the RJ 11 Jack away from the Lower Cover to detach the adhesive securing it in place 92 Chapter 3 Removing the CPU Fan 1 See Removing the Mainboard on page 90 2 Disconnect the CPU Fan power cable from the Mainboard B 4 Remove the CPU Fan from the Mainboard Chapter 3 93 Removing the Thermal Module 1 See Removing the Mainboard on page 90 2 Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1 3 A id L I a T 5 Thermal Module M2 5 6 5 3 Using both hands lift the Thermal Module clear of the Mainboard 94 Chapter 3 Removing the CPU 1 See Removing the Thermal Module on page 94 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown aZ o pidii ER Seek A DID Chapter 3 95 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding I Remove LCD Bezel Y Y Y Remove LCD Panel Remove Power Board Remove Camera Module Y Y Y Y Remove Remove LCD Brackets Remove Antennas Remove Microphone LCD FPC Cable Screw List LCD Bezel M2 5 9 M2 4 Wes o LCD Brackets
72. dia reset ex IsaFloppy USB device Peripheral removable media disable Peripheral removable media enable Report Status Code here for DXE ENTRY POINT once it is available 162 Chapter 4 Report the legacy boot is happening Wake up the Aps Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization Report that the remote terminal is being disabled Report that the remote terminal is being enabled Keyboard reset USB Keyboard disable Keyboard detection Report that the usb keyboard is being enabled Clear the keyboard buffer Init Keyboard Report that ExitBootServices has been called Runtime driver set virtual address map Chapter 4 163 Each PEIM entry point used in 80 PORT foo PE DXE IPL Each Driver entry point used in 80 PORT 0x80 S MONOTONIC COUNTER WATCH DOG TIMER 164 Chapter 4 OxC4 0xC5 0xC6 OxC7 0xC8 OxC9 SECURITY STUB DXE CPU IO CF9 RESET PC RTC STATUS CODE VARIABLE EMU VARIABLE DXE CHIPSET INIT DXE ALERT FORMAT OxD6 PCI HOST BRIDGE OxD7 PCI EXPRESS OxDD SB SM BUS BUS PCI UNDI BOOT PRIORITY FVB SERVICE eSERIOE MEMORY s ass MEMORY SUB CLASS MISC SUB CLASS Wee a OS NS MEMORY TEST MMORC
73. driver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 49 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process IMPORTANT The LCD Module cannot be disassembled outside of factory conditions If any part of the LCD Module is faulty such as the camera antenna or LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List M2 45D 8 0L K 5 5D 0 8T ZKNL 86 WBF02 001 M2 5D 5L K 5 5D ZK NL CR3 86 WBF02 010 M2 46D 3 0L K 5 5D 0 8T ZKNL 86 WBF02 002 WGoDsoLK4sDN 8 eewsro2oos
74. e To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys e To change the value of a parameter press F5 or F6 N A plus sign indicates the item has sub items Press Enter to expand this item e Press Esc while you are in any of the menu options to go to the Exit menu e In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 27 Information The Information screen displays a summary of your computer hardware information Main Advanced Securit Power Boot Exit CPU Type Genuine Intel R CPU T1600 1 66GHz CPU Speed 1 66GHz HDD Model Name Hitachi HTS543216L9A300 HDD Serial Number 081211FB2203LNJHLVNA HDD Model Name None HDD Serial Name ATAPI Model Name MATSHITADVD RAM UJ880AS oystem BIOS Version V0 07 VGA BIOS Version Intel V1706 Serial Number Asset Tag Number Product Name Manufacturer Name Acer UUID 63623032 6261 3964 6338 00235A495964 NOTE The screen above is for your reference only Actual values m
75. e operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 205 Chapter 4 139 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Swap AC Battery Check AC Batt Swap Power SW B Swap M B Computer Shuts down Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 Check the power cable is properly connected to the computer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 157 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 205 140 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace n
76. e to let others see who they are communicating with when making VoIP calls Protocol VoIP calls Chapter 1 Status Indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used The status indicators are located below the screen OSC a e gt a 9 Bluetooth Num lock Battery HDD Caps lock Power Bluetooth e LED on Bluetooth communication is turned on LED off Bluetooth communication is turned off Hard drive or disk e LED blinking The drive is being accessed drive e LED off The drive is not being accessed Num lock e LED on Num lock is turned on LED off Num lock is turned off e LED on Caps lock is turned on e LED off Caps lock is turned off Battery charge e LED blue Battery is fully charged indicator LED red Battery is charging Important This LED only lights up when your notebook is connected to AC power Power indicator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Chapter 1 11 TouchPad Basics The following items show you how to use the TouchPad 2 3 Move your finger across the TouchPad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapp
77. ector a monitor or projector must be plugged into the monitor port or HDMI port on your notebook Both displays at the same time Turn the optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communication Important The wireless network switch must be in the ON position for this button to work Mute the sound Press the key combination again to restore the sound Turns the display screen backlight off to save power Press any key to return Play Pause Plays or pauses the CD or DVD Stop Stops playing the CD or DVD Previous Skips back one CD track or DVD chapter Next Skips ahead one CD track or DVD chapter Chapter 1 Using the System Utilities Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process E Display Settings Morsbor Drag t
78. en callout M2 4 Chapter 3 113 Main Module Reassembly Procedure Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator AUS FERRE FRUI OE rn cem rmm qu ay TRE IE y TC Gg R E ME a S JEMI 527 ee Eh tate M it fr 4 FF l SR a Pee rect utc o 0 BD ee eee ELM orrarr s PERO o CMM 1 mL UM111 7 X M 1 LEE A yu AK Ze e m mam s LEELEE FTE aii RR esy a T or i S Replacing the Thermal Module IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module The following thermal grease types are approved for use Silmore GP50 e Honeywell PCM45F SP ShinEtsu 7762 The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 114 Chapter 3 3 Align the four screw holes on the Thermal Module 4 Secure the four screws in numerical order from and Mainboard and lower the module into place screw 1 to screw 4 i
79. er cable Remove the cable from the Upper Cover Chapter 3 83 5 Lift the entire Speaker assembly clear of the Upper Cover 84 Chapter 3 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries 1 See Removing the Upper Cover on page 76 The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown Chapter 3 85 Removing the Modem Board 1 See Removing the Upper Cover on page 76 2 Remove the two securing screws from the Modem Board 86 Chapter 3 4 Liftthe Modem Board away from the Mainboard taking care not to damage the cable attached to the underside of the board S Chapter 3 87 Removing the USB Board 1 See Removing the Upper Cover on page 76 2 Disconnect the USB Board cable from the Mainboard connector m k Oo Chapter 3 88 5 Lift the USB Board out of the Lower Cover as shown 6 Remove the USB Board cable from the board connector Chapter 3 89 Removing the Mainboard 1 See Removing the Modem Board on page 86 2 See Removing the USB Board on page 88 3 Remove the single screw securing the Mainboard to the Lower Cover 90 Chapter 3 Removing the RJ 11 Jack 1 See Removing the Mainboard on page 90 2 Remove the adhesive tape securing the RJ 11 cable to the Lower Cover 4 Lift the cable bundle away from the Lower Cover to
80. er sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and I keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 33 Changing a Password 1 Use the and I keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F
81. ge the securing clips 1 Rotate the bracket screw on to the Upper Cover and press down as indicated 2 3 Insert the TouchPad FFC in to the connector as 4 Close the FFC locking latch to secure the cable in shown place Replacing the Upper Cover 1 Place the upper cover on the lower cover front edge first and lower the cover into position 122 Chapter 3 2 Press down around the front and sides to secure the Upper Cover in place NOTE Ensure that there a no gaps between the Upper and Lower Covers 3 Reconnect the following cables as shown Chapter 3 123 4 Connect A as shown 5 Insert B as shown and close the locking latch 6 Insert C as shown and close the locking latch 7 Insert D as shown and close the locking latch 124 Chapter 3 9 Replace the nine screws in the upper cover as shown NOTE The securing screws differ in size Red callout M2 5 5 Blue callout M92 5 3 10 Turn the computer over and replace the thirteen screws as shown NOTE The securing screws differ in size Red callout M2 5 8 Green callout M2 5 5 Blue callout M2 5 3 Chapter 3 125 Replacing the LCD Module 1 Turn the computer over Align the LCD hinges with the lower cover and replace the LCD module 2 Replace the four securing screws two each side starting with the left side hinge Ensure that the LCD cables are not trapped in the hinges NOTE The securing screws differ in size Red
82. he icons tn match your manitnrs Colors F High HighetQ2bi lt xxx by xxxx pixels th isplay Advanced Settings L N Gees app Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display SERIES indicated below EE ES 3 EE HI EXE EES Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop v Baer Deibeg pa Evternal Menta Gnd Confguratien NT sO Sage T Deubie tern H Tapie kens ve Hl Tapie NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value 16 Chapter 1 Hardware Specifications and Configurations Processor CBU Intel Core 2 Duo T6400 2 0GHZ gt gt Intel Core 2 Duo T6400 2 0GHz Core 2 Duo T6400 2 0GHz Core Logic Intel PM45 ICH9 M Po
83. he preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 205 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try 158 Chapter 4 Motherboard CMOS Discharge If any problems such as incorrect CMOS settings the CMOS data can be cleared by short circuiting the CMOS CLRP2 jumpers Open the memory bay door and short circuit the jumpers near the DDR socket using a metal conductivity tool Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring prob
84. icators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 50 If the Issue is still not resolved see Online Support Information on page 205 Chapter 4 141 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 50 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 50 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 50 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the a
85. ing on the TouchPad is the same as clicking the left button Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Sum Oikowe apos Drag Click and hold then use Tap twice at the same speed finger on the TouchPad to as double clicking a mouse drag the cursor button rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness 12 Chapter 1 Using the Keyboard Your notebook features a full size keyboard that functions the same as a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Function keys System keys Numeric keypad Navigation keys FN key Windows key Application key Arrow keys Key Types The keyboard has several different types of keys Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key Function keys Press these keys labeled F1 to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys f
86. l speakers e Built in microphone e MS Sound compatible Dimensions and Weight 412 x 280 x 38 6 mm 16 2 x 11 0 x 1 5 inches 3 3 kg 7 4 Ibs with 6 cell battery pack e 3 4 kg 7 6 Ibs with 8 cell battery pack Communication e WLAN Intel Wireless WiFi Link 5100 5300 dual band quad mode 802 11a b g Draft N Wi Fi CERTIFIED wireless LAN card e WPAN 1 Bluetooth 2 1 EDR Enhanced Data Rate e LAN Gigabit Ethernet Wake on LAN ready Privacy control e BIOS user supervisor HDD passwords e Kensington lock slot 2 Chapter 1 Power subsystem ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes 4800 mAh 8 cell Li ion battery pack with discrete graphics e 3 hour 20 minute battery life e 3 pin 90 W AC adapter 4400 mAh 6 cell Li ion battery pack with integrated graphics 3 hour 10 minute battery life e 93 pin 65 W AC adapter ENERGY STAR 5 0 Special keys and controls 99 100 103 key keyboard Touchpad pointing device Nine function keys four cursor keys WindowsQ key international language support I O interface Media card reader Four USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack with S PDIF support Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Environment Temperature e Operating 5 C to 35 C e Non operating 20 C to 65 C Humidity non conden
87. le WLAN Module 5 Detach the WLAN Module from the WLAN socket bk ee S n T j wh P d i der aJ i F x LES i P E ll A a a ear gt d p L As s a d af E f VR ad s r Dn y E ma Ih em 7 NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Chapter 3 59 Removing the Primary HDD Module 1 See Removing the Lower Covers on page 54 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 4 Remove the four screws two each side securing the hard disk to the carrier HDD Carrier 60 Chapter 3 b Hemove the HDD from the carrier 61 Chapter 3 Removing the Secondary HDD Module NOTE The Secondary HDD is optional and may not be present 1 See Removing the Lower Covers on page 54 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 62 Chapter 3 4 Remove the four screws two each side securing the hard disk to the carrier HDD Carrier b Hemove the HDD from the carrier Chapter 3 63 Main Unit Disassembly Process Main Unit Disassembly Flowchart
88. lem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 140 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Chapter 4 Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards 159 Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU a 9 UT ou If the problem remains replace the following FRU one at a time Do not replace a non defective FRU e System board e LCD as
89. lti window viewing 16 9 aspect ratio 8 ms response time 6096 color gamut ATI Mobility Radeon HD 4570 with up to 2304 MB of HyperMemory 512 MB of dedicated DDR2 VRAM up to 1792 MB of shared system memory supporting Unified Video Decoder UVD OpenEXR High Dynamic Range HDR technology Shader Model 4 1 Microsoft DirectX 10 1 Dual independent display support 16 7 million colors MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding e HDMITM High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Storage subsystem 160 250 320 500 GB hard disk drive e Media card reader supporting e Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD e Storage cards with adapter miniSD microSD Reduced Size Multimedia Card RS MMC Memory Stick Duo Memory Stick PRO Duo Optical Drive e 8X DVD Super Multi double layer drive e Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL double layer 6X DVD R DL double layer 6X DVD R DL double layer 6X DVD RW 6X DVD RW 5X DVD RAM e Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL double layer 4X DVD R DL double layer 6X DVD RW 8X DVD RW 5X DVD RAM Audio e Two built in stereo speakers e High definition audio support e S PDIF Sony Philips Digital Interface support for digita
90. m 8 left 5 PC Card 11 Power Board Removing 100 Replacing 106 Power On Failure 140 Primary HDD Removing 60 Replacing 133 RJ 11 Jack Removing 91 Replacing 116 RTC Battery Removing 85 SD Dummy Card Removing 53 Replacing 137 oecondary HDD Removing 62 Replacing 133 Speaker Module Removing 83 Replacing 120 Switch Cover Removing 65 Replacing 131 oystem Block Diagram 4 Test Compatible Components 199 Thermal Grease 114 Thermal Module Removing 94 Replacing 114 Thermal Unit Failure 157 TouchPad Bracket Removing 80 Replacing 122 TouchPad Failure 144 Troubleshooting Built in KB Failure 143 EasyTouch Buttons 157 HDTV Switch 157 Internal Microphone 147 Internal Speakers 145 LCD Failure 143 No Display 141 ODD 149 Other Failures 158 Power On 140 Thermal Unit 157 TouchPad 144 WLAN 154 Undetermined Problems 159 Upper Cover Removing 76 Replacing 122 USB Board Removing 88 Replacing 118 utility BIOS 27 39 Windows 2000 Environment Test 200 Wireless Function Failure 154 WLAN Module Removing 58 Replacing 134 209 210
91. n 5 in 1 Build in MS MS Pro SD SC XD CPU Processor INTEL PMDT4200 CPU Intel Pentium Dual Core T4200 PGA 2 0G 1M 800 35W R 0 no VT CPU Intel Core2Dual T6400 PGA 2 0G 3M 800 35W R 0 CPU Intel Core2Dual T6600 PGA 2 2G 2M 800 35W R 0 CPU Intel Core2Dual P7350 PGA 2 0G 3M 1066 25W CPU Intel Core2Dual P7450 PGA 2 13G 3M 1066 TJ noVT CPU Intel Core2Dual P8400 PGA 2 26G 3M 1066 25W R 0 CPU Intel Core2Dual P8600 PGA 2 4G 3M 1066 25W R 0 INTEL INTEL INTEL INTEL INTEL INTEL C2DT6400 C2DT6600 C2DP7350 C2DP7450 C2DP8400 C2DP8600 200 Appendix B INTEL C2DP8700 CPU Intel Core2Dual P8700 PGA 2 53G 3M 1066 25W R 0 INTEL C2DT9500 CPU Intel Core2Dual T9500 PGA 2 6G 6M 800 C 0 INTEL CMT1600 CPU Intel CeleronM T1600 1 66G 1M 667 Dual Core MV INTEL CMT1700 CPU Intel CeleronM T1700 PGA 1 83G 1M 667 Dual Core INTEL CM585 CPU Intel Celeron 585 PGA 2 16G 1M 667 MV INTEL CM900 CPU Intel Celeron 900 PGA 2 2G 1M 800 35W SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 Falcon B SATA LF F W CA40C WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B
92. n the Thermal Module as Keep the module as level as possible to spread the shown thermal grease evenly Replacing the CPU Fan 1 Align the three screw holes on the CPU Fan and 2 Secure the three screws in the CPU Fan as shown Mainboard and lower the module into place Chapter 3 115 Replacing the RJ 11 Jack 1 Place the RJ 11 Jack in the Lower Cover as 2 Replace the cable bundle and press down to shown secure the adhesive in place 3 Run the cable along the Lower Cover as shown 4 Secure the cable in place with an adhesive strip using all available cable clips 116 Chapter 3 Replacing the Mainboard 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 2 Ensure that the RJ 11 Modem cable is accessible when the Mainboard is replaced as shown n ttt CO dian Du Chapter 3 117 Replacing the USB Board 1 Reconnect the USB Board cable to the USB x Align the locating holes and pins on the Lower Board Cover and replace the USB Board 3 Replace the single screw securing the board to the 4 Replace the cable in the cable channel as shown Lower Cover and press down to secure it in place 118 Chapter 3 Replacing the Modem Board 1 Reconnect the RJ 11 cable to the Modem Board Sn aA LE s aT m T E P s s in us ET IY XT E ug 3 t r UP US E mx Fe i
93. nce System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab c n 5 p Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 150 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list Chapter 4 c Click OK 2 Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again 2 Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel System and Maintenance System Device Manager b Double click IDE ATA ATAPI controllers then right click ATA Device O c Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive
94. nment Test Adapter DELTA 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90SB BBGE LV4 for OBL for flicker issue LED LF Adapter DELTA 65W 1 7x5 5x11 SADP 65KB BFJA LV4 LF for OBL only DELTA 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow SADP 65KB BFJG LED LF for OBL DELTA 65W DE Audio Codec Healtek Battery ALC272X Realtek Audio Codec ALC272X SANYO 6CELL2 2 Battery SANYO AS 2007B Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SONY 6CELL2 2 Battery SONY AS 2007B Li lon 3S2P SONY 6 cell 4400mAh Main COMMON Normal Type PANASONIC 6CELL2 2 Battery PANASONIC AS 2007B Li lon 382P PANASONIC 6 cell 4400mAh Main COMMON PSS SAMSUNG 6CELL2 2 Battery SAMSUNG AS 2007B Li lon 352P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2F SIMPLO 6CELL2 2 Battery SIMPLO AS 2007B Li lon 382P PANASONIC 6 cell 4400mAh Main COMMON PSS SANYO 8CELL2 4 Battery SANYO AS 2007B Li lon 4S2P SANYO 8 cell 4800mAh Main COMMON SONY 8CELL2 4 Battery SONY AS 2007B Li lon 4S2P SONY 8 cell 4800mAh Main COMMON PANASONIC 8CELL2 4 Battery PANASONIC AS 2007B Li lon 4S2P PANASONIC 8 cell 4800mAh Main COMMON SIMPLO 8CELL2 4 Battery SIMPLO AS 2007B Li lon 4S2P PANASONIC 8 cell 4800mAh Main COMMON PSS Bluetooth Foxconn BT 2 1 BT 2 0 Foxconn Bluetooth FOX BRM 2046 BT2 1 Foxconn Bluetooth FOX_BRM_2 0 F W 300 Foxconn Camera 0 3M DV 0 3M DV Suyin 0 3M DV Camellia 2G Chicony 0 3M DV Calla 2G Suyin Chicony Card Reader None 5 in 1 Build i
95. nsert the LCD Panel cable into the LCD Panel 4 Replace the adhesive strip securing the connector connector as shown in place nt Touch aM 2 fg fh 5 Replace the adhesive strip as shown uch Filii Don t Touch aM 7 Huy mi Chapter 3 109 6 Replace the LCD cable as shown an press down along the cable s length to secure the cable to the panel IMPORTANT Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced j f Ren 2 Lammat ar T NN i uns uk j Lr mad L IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped under the panel m 3 LI ee ee 110 Chapter 3 8 Replace the two screws to secure the panel in the LCD Module Replacing the Camera Module 1 Align the Camera Board with the locating pins and 2 Connect the cable to the Camera Board place the camera in the LCD Module Chapter 3 111 Replacing the LCD Bezel 1 Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 112 Chapter 3 2 Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 3 Replace the six screws as indicated NOTE The Bezel securing screws differ in size Red callout M2 5 5 Gre
96. o screws secure it to the ODD Module 3 Push the ODD Module into the ODD bay until itis 4 Replace the single screw to secure the Module flush with the casing Replacing the Lower Covers 1 Replace the HDD2 WLAN and Memory Cover back edge first as shown Chapter 3 135 2 Replace the HDD1 Cover as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing 3 Secure the five captive screws to hold the covers in place HDD2 WLAN and Memory Cover HDD1 Cover 136 Chapter 3 Replacing the SD Dummy Card 1 Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing Replacing the Battery 1 Slide and hold the battery release latch to the 2 Slide the battery lock in the direction shown to release position 1 insert the battery pack and secure the battery in place press down 2 Chapter 3 137 138 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the sam
97. on FIDE Configuration Configures Boot P Video Configuration Settings P USB Configuration P Chipset Configuration P ACPI Table Features Control Express Card Disabled P PCI Express Root Port 1 P PCI Express Root Port 2 P PCI Express Root Port 3 P PCI Express Root Port 4 P PCI Express Root Port 5 P PCI Express Root Port 6 P ASF Configuration The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings Peripheral Serial Port A Configuration Infrared Port Azalia Lan IDE Configuration Enter the IDE Configuration menu IDE Controller HDC Configure as AHCI Option ROM Support SATA Port 0 1 4 5 HotPlug Channel 1 to 4 Master and Slave 30 Chapter 2 Video Enter the Video Configuration menu Render Standby Configuration IGD bDevice2 Function1 IGD Pre allocat Memory IGD DVMT Size Clock Chip Initialize Enabled CK SSC IGD Boot Type IGD LCD Panel Type IGD TV IGD PAVP Mode USB Configuration Enter the USB Configuration menu USB Legacy EHCI 1 2 UHCI 1 5 Per Port Control USB Port 0 11 Chipset Enter the Chipset Configuration menu Port 80h Cycles Configuration DMI Link ASPM Control Automatic ASPM PCI Latency Timer VT d iTPM ACPI Table Enter the ACPI Table Features Control FACP C2 Latency Value Features Control menu FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET HPET Support B
98. on defective FRUs START Replace CPU No Replace LCD panel LCD cable goto no power trouble shooting step Connect it well Replace Ext DDR RAM module Connect it well Power On No xt DDRRA module well connected LCD module No Ext DDRRAM module OK VGA BD OK Qr Connect it welp Replace M B Connect it well No or Replace VGA BD CPU well connecte d No No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures 2 Make sure the computer has power by checking at least one of the following occurs e Fans start up e Status LEDs light up If there is no power see Power On Issue on page 140 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 143 5 Disconnect power and all external devices including port repl
99. or different purposes See the program documentation to find out more about the function key actions System keys Press these colored keys in combination with the Fn key to perform specific actions See System Keys on page 15 Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Fn key Press the Fn key in combination with a colored system key to perform a specific action Windows key Press this key to open the Windows Start menu This key can also be used in combination with other keys to open utilities See Windows Keys on page 14 Application key Press this key for quick access to shortcut menus and help assistants in Windows Amowkeys Press these keys to move the cursor up down right or left Chapter 1 13 Windows Keys The keyboard has two keys that perform Windows specific functions amp Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions ag gt Open or close the Start menu ag gt D Display the desktop amp y gt E Open Windows Explore amp y gt lt F gt Search for a file or folder ag gt G Cycle through Sidebar gadgets KC gt lt L gt Lock your computer if you
100. perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 17 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 50 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 50 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 50 a Check for broken connectors on the drive motherboard
101. pplication c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 205 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 205 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 142 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced
102. r na 16 Hardware Specifications and Configurations ss ee eee 17 System Utilities 27 BIOS SCUD UII m 27 Navigating the BIOS Utility 0 ee eee 27 iie sucio MORE T aa RE TL TTL MUTET 28 M T pL CEPIT DM MEE HE 29 PRON ONC uelit aer rib H ia diatur diu t c ds 30 Ile p alaa on Mate E Gt be vf auton bape r K 32 ovd T rer 35 zio TD IPLE 37 ci EE A ah ec hte E EE E RER ER fr T EE EE E REDIN R Gens 38 BIOS Flash Ulllifles x2 du d d detto nde Dodd de eod oder de tede dod des s 39 DOS Fl sk lily e otras ad wn ee t e ye Bp cta ene Gap Dn aad pax wee 40 WINE Faia UV Tat uideo de iie ih ee ed oie oca a edo ec eos Dae d etas 42 Remove HDD BIOS Password Utilities llle 43 Machine Disassembly and Replacement 49 Disassembly Requirements esee 49 Generali Informatlori 224 ug Eg d owe one d EGER RR GER oe Lede Ae be ede dd 50 Pre disassembly Instructions l l 50 Disassembly Process ern 50 External Module Disassembly Process llle 51 External Modules Disassembly Flowchart eee eee eee 51 Removing the Battery Pack 0 ccc eens 52 Removing the SD dummy Card eens 53 Removing the Lower Covers llli 54 Removing the Optical Drive Module 0 0 0 eee 55 Removing the DIMM Modules 0 000 ee eee 57 Removing the WLAN Module 0 eee 58 Removing the Primary HDD Module 0 0 0 c eee eee 60 Removing the Secondary HDD
103. rvisor passwords open the RAM door and use a metal instrument to short the RTC RST jumper fa Y INT sa ms Ed en cdi an g 4 1 2 gt J or T a 4 4 I ET mM itil TU ip Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen d XCInpud clnpwud ACER Clean Password Utility V1 80 Press 1 or 2 to clean anv password shown as below 1 User Password Supervisor Password Clean User Password Successfully The onscreen message determines whether the function is successful or not 44 Chapter 2 Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d XBODTSEQ bs xxx Boot Sequence Selecter Version 8 83 Create by Rockwell Chuang 18 81 2885 Sk if 2p 3 UN fea Floppy J gt HardDisk gt CD ROM J HardDisk gt CD ROM gt LAN I CD ROM J gt HardDisk gt LAN LAN gt Floppy I gt HardDisk gt d BOOTSEQ gt LAN Floppy J Floppy 1 L CD ROM J gt gt gt 3 Select the desired boot sequence by entering
104. sembly 160 Chapter 4 Post Codes These tables describe the POST codes and descriptions during the POST Chipset POST Codes The following table details the chipset POST codes and functions used in the POST Sec NO EVICTION MODE DEBUG EQU 1 CommonpPlatform sec la32 SecCore inc LE T Enable cache Establish cache tags Enter NEM Place the BSP in No Fill mode set CRO CD 1 CRO NW 0 Cache Init Finished Memory DEBUG BIOS equ 1 Chipset Alviso MemoryInitAsm I A32 IMEMORY INC Chapter 4 161 0x24 0x25 0x26 Program ODT Perform steps required before memory init Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings Enable DRAM Channel I O Buffers Enable all clocks on populated rows 0x27 0x28 0x29 0x30 0x31 0x32 0x33 0x34 0x35 0x43 Program Thermal Throttling Perform JEDEC memory initialization for all memory rows Perform steps required after memory init Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable Enable RCOMP Clear DRAM initialization bit in the SB Initialization Sequence Completed program graphic clocks BDS amp Specific action 0x00 0x12 0x13 0x21 0x27 0x28 0x50 0x51 0x58 Ox5A 0x79 Ox7A 0x90 0x91 0x92 0x93 0x94 0x95 0x98 Mouse reset Mouse disable Detect PS2 mouse Report that the mouse is being enabled Peripheral removable me
105. sing e Operating 20 to 80 e Non operating 20 to 80 NOTE Items marked with denote only selected models Chapter 1 System Block Diagram Em Comal Intel Penryn Processor uPGA ATE Fackage ht F pare i k LOD Com CRI Conn E abad Intel IC H9 B 576 mur prod pect pert ALT EDD ATA ADD cna Comi mur GT ATC CAT cage 11 Power Onde CET Touch Pad e ea Cum ws DODU Medai OKT pnt as Power Ceia DCDC KT GAICH EDA MOG 5 HPA peer MU HEL Chapter 1 Your Notebook tour After knowing your computer features let us show you around your new computer Front View Ventilation fan Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook So air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface Chapter 1 Left View Ethernet USB Headphone jack port jack NI Kensington Power Monitor HDMlout Microphone USB mech card lock slot connector port jack jack port Tedas Kensington M Secure your note
106. stem and Maintenance System Device Manager Check the Device Manager to determine that e The device is properly installed e There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted Navigate to Start Control Panel gt Hardware and Sound gt Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Chapter 4 145 Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 205 146 Chapter 4 Internal Microphone Failure If the internal Microphone fails perform the following actions
107. t 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 E LE LCD BEZEL 60 WBF02 008 LVDS CABLE 50 WBF02 008 LCD BRACKET R L 33 WBF02 004 CAMERA 0 3M 57 WBF02 001 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBK02 001 ANTENNA 3 CAMERA IMR LED LCD AUO 17 3 WXGA Glare B173RWO01 VO LF LK 17305 001 220nit 8ms 600 1 LED aan SAMSUNG 17 3 WXGA Glare LK 17306 001 aan A01 LF 220nit 8ms 600 1 LED oa MR LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 oa MR 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 184 Chapter 6 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 ANTENNA AUX L 50 WBF02 007 o ANTENNA MIMO R 3X3 50 WBF02 009 E3 LCD BEZEL 60 WBF02 008 LVDS CABLE 50 WBF02 008 33 WBFO02 004 ASSY LEC LCD MODULE 17 3 WXGA GLARE W 6M WBJ02 001 ANTENNA 2 IMR W O CCD LED LCD AUO 17 3 WXGA Glare B173RWO01 VOLF LK 17305 001 220nit 8ms 600 1 LED LCD SAMSUNG 17 3 WXGA Glare LK 17306 001 LTN173KT01 A01 LF 220nit 8ms 600 1 LED LCD LPL 17 3 WXGA Glare LP173WD1 TLA1 LK 17308 001 LF 220nit 8ms 600 1 LED LCD CMO 17 3 WXGA Glare N17306 L02 LF LK 1730D 001 220nit 8ms 600 1 LCD COVER IMR GTW 60 WBF02 009 LCD COVER IMR PB 60 WBF02 010 ANTENNA MAIN R 1X2 50 WBF02 006 Ch
108. table diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 39 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 Information Main Advanced Securit Item Specific Help Boot priority order Use t or lt b gt to select IE s a device then press IDE1 MATSHITADVD RAM UJ880AS F5 to move it down the zu SEDE list or F6 to move Network Boot Atheros Boot Agent it up the list Press TUSE RDD lt Esc gt to escape the menu USB CDROM 3 Execute the FLASH BAT batch file to update BIOS The flash process begins as shown load ing IHH pnt BIUS Model name AALS BIUS Model name i KALHH BIOS vers on UH H r HIIS upre inn 40 Chapter 2 4 ln flash BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Kal hi PB Uus IL No AC power connect Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays Chapter 2 41 WinFlash Utility Perform the following steps to use the WinFlash Utility 42 Double click the WinFlash executable Click OK to begin the update A progress screen
109. tch Cover rear edge first on to the Upper Cover Rotate the Switch Cover downward on the Keyboard Chapter 3 131 4 Lift the Media Board FFC cover as shown to B Connect the FFC to the Media Board as shown expose the FFC connector 6 Close the FFC locking latch to secure the FFC in 7 Replace the Media Board FFC cover place 132 Chapter 3 Replacing the Hard Disk Drive Modules 1 Place the HDD in the HDD carrier 2 Replace the four screws two each side to secure the carrier 3 Insert the Secondary HDD right side first and 4 Slide the Secondary HDD to the right to connect lower it into place the interface 5 Insert the Primary HDD right side first and lower it into place Slide the Primary HDD to the right to connect the interface l Chapter 3 133 Replacing the WLAN Module 1 Insert the WLAN Module into the WLAN socket 2 Replace the single screw to secure the module Daw c F un 6 J 3 Connect the two antenna cables to the module 4 After connecting the cables to the terminals secure the cables in place using adhesive tape NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right Replacing the DIMM Modules 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 134 Chapter 3 Replacing the ODD Module 1 Press the bezel into the tray bottom edge first to 2 Secure the ODD bracket with the tw
110. the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Chapter 2 45 Using DMITools 46 The DMI Desktop Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Bootinto DOS 2 Execute dmitools The following messages report to screen to confirm completion e dmitools r gt Read dmi string from bios dmitools wm xxxx gt Write manufacturer name to eeprom max 16 characters e dmitools wp xxxx gt Write product name to eeprom max 16 characters dmitools ws xxxx gt Write serial number to eeprom max 22 characters e dmitools wu xxxx gt Write uuid to eeprom e dmitools wa xxxx gt Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acet Asstag Write Product Name to EEPROM Input dmitools wp Acer
111. the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set SATA PortO HDD Enter HDD Password N A Password Password on Boot Defines whether a password is required or not while the Disabled or events defined in this group happened The following Enabled sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and I keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the comput
112. two independent recording All DACs support independent 44 1k 48k 96k 192kHz sample rate All ADCs support independent 44 1k 48k 96k 192kHz sample rate Two independent SPDIF outputs support 16 20 24 bit format and 44 1k 48k 88 2k 96k 192kHz rate All analog jack ports except MONO BEEP IN and HP OUT are stereo input and output re tasking Supports line level mono output Supports analog PCBEEP input and features an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC BF application Each stereo digital microphone interface has its own clock output to support independent sample rate Supports legacy analog mixer architecture Built in five headphone amplifiers on port A and port D port E port F and port l Headphone amplifier on port I HP OUT is designed to drive output without external DC blocking capacitors Software selectable 2 5V and 3 2V reference output for microphone bias Software selectable boost gain 10 20 30dB for analog microphone input Two jack detection pins each supports detection of up to 4 jacks Supports two GPIO General Purpose Input Output pins pin sharing with digital microphone interface Supports EAPD External Amplifier Power Down control for external amplifier Supports anti pop mode when analog power AVDD is on and digital power is off Supports 1 5V 3 3V scalable I O for HD Audio link 48 pin LQFP Green package CMO N17306 L02 AUO B
113. unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook So air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface 8 Chapter 1 Keyboard Area selected models Speakers Capacitive Status Ss a G MS keys indicators Keyboard T mri m L Power Battery Touchpad indicators Speakers Speakers Left and right speakers deliver stereo audio output Left and right speakers deliver stereo audio output Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used Keyboard Provides all the features of a full sized computer keyboard Power indicator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge LED orange Battery is fully charged indicator LED blinking orange Battery is charging LED blinking red Battery charge is very low LED solid red Battery is malfunctioning Important This LED only lights up when your notebook is connected to AC power or the battery charge is very low Touchpad EE Provides all the functionality of a mouse Capacitive touch EE Press to access capacitive touch key function keys Chapter 1 LCD Panel Microphone Webcam EM Use to talk through when making Voice over Internet 10 Us
114. wer See table below On die Cache Front Side Bus 800 MHz Processor Specifications T1600 1 66 GHz 667 MHz 65nm 1 FCPGA 1 075V KC 16001 CMT 1 175V T1700 1 83 GHz 667 MHz HN FCPGA 1 075V KC 17001 CMT tum T4200 2 0 GHz La 800 MHz 45nm 45nm FCPGA KC 42001 DTP 42001 DTP T6400 2 0 GHz 800 MHz 45 nm CEN Low m LL DTP 1 250V T6600 22 GHz 800 MHz 45 nm 2 FCPGA 1 00V KC 66001 DTP 1 250V P7350 2 0 GHz 1066 MHz 45nm 3 FCPGA 1 062C KC 73501 DPP 1 150V P7450 213 GHz 1066 MHz 45nm FCPGA 1 00V KC 74501 DPP 1 250V P8400 2 26 GHz 1066 MHz 45nm FCPGA 1 050V KC 84R01 DPP 1 150V P8600 24GHz 2 1066 MHz 45nm 3 FCPGA 1 050V KC 86R01 DPP 1 150V P8700 253 GHz 2 1066 MHz 45nm 3 FCPGA 1 00V KC 87R01 DPP 1 25V T9500 26GHz 2 800 MHz 45 nm FCPGA 1 000V KC 95S01 DTP 1 250V Celeron 585 2 16 GHz EM 667 MHz FCPGA KC N0001 585 1 30V aan 226 eoomz asm FGPGR KGNMOISO CPU Fan True Value Table Throttling 50 On 100 C Off 90 C e OS Shutdown 105 C v H W Shutdown 96 C Chapter 1 17 Northbridge Chipset Intel PM45 Features Intel amp Active Management Technology Intel amp AMT 4 0 Dual channel DDR3 and DDR2 memory support 1066 MHz system bus PCI Express x16 graphics port and PCI Express x1 I O ports Serial ATA Hi Speed USB 2 0 connectivity Supports dual graphics with ATI CrossfireX Southbridge Features Direct connection to the GMCH via Direct Media Interface

Packard Bell LJ65 Laptop User Manual

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