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Staying Ahead Of The Curve With CSI POS .Net Platform

1. OPERUM 44 e 44 LOCION erem 44 Trans ISU e 45 SS aN CIN orte EM S 46 47 qoo mee Y VOCATION 48 iei 49 p 49 M 49 Heports T End Of Day Shift 52 Transactions REDONS IE 55 Cash Sunmar y lt tc 56 Sales talit 27 Payout eddie Pi ruta tcd rte I ota 58 Receipt INC PON ME D 58 Transactrons 61 Service summary Sales 61 Receipts Service Summary RepoOEt eee ues aetna 62 R sh Involces RE POE creta di es moa d
2. 19 Checkin Function Sequence of 2 222 20 INVOICE SAMPE 25 LOOO asa aee 25 m 26 Customer Profile 33 Customer Marked 37 Customer STONY Le OM 38 CUSIOmer NOTES nee eee 38 SES PESO RPM ETT X 38 Hotel Guest Wholesale Invoicing 39 Checkout 40 Checkout Function Sequence of Events nennen nnn 40 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 3 Invoice Utilities 42 Invoice Utilities Function Sequence of Events 1 22 2 42 ol e a a a a a a 42 VOI RERUN ioina a a a aa a 43 E a a aa a aa a 43 iini 43 update TV OCG ee 43 Credit Debit aer 44 PROS qe 44
3. 2008 7 192 01 02 2009 08 20 00 AM 12 00 00 o BD 229 2008 7 0700 00 AM 00 00 PM 22072006 08 00 00 AM 07 00 00 PM BENI o1702 2008 08 00 00 AM 03 0000 p1rosr2oo9 08 10 46 AM 125710 P NENNEN Hours 37 16 Approved 2x46 Un amp nproved 6 omm Jom one Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 149 Time Sheet Summary Time Sheet Summary is used to create a summary report for all employees approved unapproved time sheet during selected period Select Start End Date 2 Select Approved if you like to see only approved hours 3 Select un approved if you like to see only un approved hours 4 Select Retrieve to create the report System Management Payroll p Append Retrieve m From T Daily Time Sheet Dec 29 2008 a Jan 05 2003 Time Sheet Detail H 4 F H 5 87 Time Sheet Summa Main Chasers J kh 1 iarr Hre HD Lim Time Sheet Summary Report Approved 0 08 05 09 psi FERRI Hepat lege Page 1 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 150
4. tems 15 30 85 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 42 The following section explains in detail function of each option within invoice utilities Void Refund Use this function to void an invoice or refund a pre pay or paid invoice Highlight the desire invoice and select Void Refund function If Status of invoice is In out it will change to Void and gets added to history transaction for audit purpose If Invoice is pre paid or checked out and paid Tender Screen will pop up Select the desire retund method and press OK If the customer is getting refunded to credit card and you are equipped with online credit card processing simply swipe the card and press OK Please note depending on your job class and system settings you may not be able to perform this task See Management section for additional information on how to enable disable this function Amessage appears Are you sure to void this invoice Press YES to continue A receipt prints Voided receipt must be signed by the Manager and Associate with an explanation Reprint Invoice Use this function to reprint an invoice reprint credit card Receipt Reprint Bag Dispatch Tag Email invoice Tracking Tag or reprint Coupon Simply highlight desire invoice and select Reprint button uuu NE S Pbepnnt Irevoico C Creda Card Aces C Reennt nr Al
5. NEWS KT 0 SSP OE IHETHISA Y SES BUFEFALONFWS Sir DELIVERY Sr FEET DELIVERY DELIVERY AST ABST DELIVER Y FEET DAS LS 196 Ready YOO FRANCES CASTE AN Realy FARINTE PLAESTED Heady PATTY 05475 Ready OUT ATHY iL Lil IULII ILLU ILLI KW KI Sales Transaction Report The same as Sales Report except it shows all invoices in detail A customer may be selected for this report Date L2 088 inv 104 917 104 911 1804 913 104 104914 4 913 14 915 14 915 I4 9 16 104 917 14 011 I4 917 104 917 104 959 9 Lim Sita hk i Lesen prion BLOUSE SILK SUIT MEN S SHIRTS ALARGER PANT LAUNDRY ELEAN SEW POCKET MISC ALTERATION NEW SNAP OR STUD SHIRTS COAT LEATHER SUE SWEATER VEST PANTS SIT MEATS PE SHIRTS PANTS SHIRTS LANGER SHIRTS HARGER OWT iitim OUT 105305 OUT 105503 CIT 1058053 OUT 105305 OUT 105365 CUT 105503 OUT 105303 OUT LORD C EOS 2008 Kerry Vik
6. 0200 002 000000000005043 72 Summary of Items by Customer Smith Narrow sees 73 Production Repo M PUTES LI 74 Zero Su a atas dpt 74 tenis ete EARN EG 79 Wash amp Fod REDO oscuros e rS teda suat o oan iat 75 Garment nd d een eds 76 ida T TNT 77 D e Items 77 Due emis Tepo DY 78 Over Due hems Report snc e bn dint std 78 REPOL iocus enero dapi ae estu 79 Exception REDO 90 UU T ET 81 ProductivatyLATert 82 Price List Reports Customer Reports OF AIR RODO m eS 85 RR TEE 86 Sales Commission eene Labels 96 n 99 hara Lr ML LE 99 CONVE
7. NI DO ALTEIRATION BORTCLEAN BPRESS ONLY EJZENAT EJELIT TCHM E3JMISC ALT E3 CAMIPOLE GLOVES EJHAT Change Persico E C Dollar T uter T Dee C C C Ey Value Change lt 1 X Cosi gt y Delete Obsolete Transactions TMS uses Microsoft SQL database engine for transactions There could be performance issues as the database grows If you feel performance drop on your system use this tool to delete the obsolete transactions that are no longer required You should keep 1 2 years transactions for audit purpose but delete checked out invoice with no balance transactions to make sure your system is running smooth and error free Use the following steps to perform this function 1 Make sure to backup database 1 2 Select desire store from Store list top left 3 Select the ending date default is one year Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 139 B Check mark delete invoices with balance and or invoices that are still in Only if you like to delete old invoices with balance and or In status Enter password 11182000yiyi Select Start to Delete Deleted records are displayed on the status window D
8. Report as of 11 03 2008 Collected Out Subtotal land ii Labels Cash 1022 17 8745 93472 73255 20217 Check 13640 136 40 136 40 0 00 Visa 3279 26 000 327925 3278 25 0 00 amp Master 21733 78 2733 78 273378 0 00 Rr More Amex 1687 81 0 00 1687 81 1697 81 0 00 Discover 112 05 0 00 112 05 112 05 0 00 Total 8691 84 202 17 1 Select Reports option from the main menu 2 he End of Day Shift Report will be highlighted Press the No Sale button or F10 to Open the drawer Choose the reason Other from the drop down box or type in Store Closing 3 Make sure that the Till Tab is highlighted at the top left hand side of your screen and touch the appropriate sub folder and input and or verify the totals for each Remove your float from the register and put aside float that you opened with in the morning will display on this screen next to Opening Balance Count all the cash in your tray Each time you choose a box to enter the quantity for each denomination of currency a QTY Form will appear Enter total pennies into the QTY Form and press the OK button on the form then choose nickels dimes etc following the same procedure Double check your entries prior to continuing When you are certain that your entry is correct choose the big OK button with the big red check mark on the top portion of the screen When the Notification Box a
9. PURSE Pri Deport Hoar p ROBE F F Disable Upchange cote Cott 777 Disable Ta SHEERS Tag SHEETS SHIRT Add Maw Iter Update Items Price Lit For This Iber SHORTS SHOWER CUR SKIRT SLEEPING BAG PORT zi Item Description Enter the name description of the item Checkmark this box to make the item active to appear on the item list in the checkin screen Priority Assign a priority value which determines the position of the item in the item menu 1 is the highest priority Enable this option if you like to be prompted for a unit option For example if this is for a Pleated Drapes and you charge per pleat enabling unit option you will be prompted for total pleats Detail Option Enable this option if you like Detail Upcharge screen to popup for this item Tracking Permanent Enable this option if this is Tracking permanent Tag item 5 Tag Tracking Tags for more info Pieces Of This Item Enter the number of pieces associated with this item For example if this Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 127 a2 PC Suit make this 2 UPC SKU Enter UPS SKU barcode if this is a retail item You can simply scan the barcode during checkin process to auto to select the item Prompt Price Enable this feature to be prompted for item price
10. 2 54 10 10 2007 12 80 Ong 2DO0B8 6 00 T mT 2DOT 12 00 12007 TO C E PDOY Sample of Invoices undercharged Tue 09 11 2007 Printed n 12 1 1408 1 L 4 7204 AM Kepoeted By John Manager 140 To 513 10 Foam 1975 To 56 28 From 444 To 1272 From 45 235 To 512 44 52 To 523 Wh Fra 23 53 To 40 Faun 10 56 To 58 30 From 551255 Tao Saj Hk Ein KB 51 7 Sample of Electronic Journal STORE 0001 001 ASSOCIATE 0000911 TRANSACTION 74 11 12 2007 11 44AM CASHIER Shift 1 Open BEGIN TRANSACTION 99e STORE 0001 REGISTER 001 SHIRT MULUS 0921 Kandi LOQO LO BENXNETT FATRK T KI PO AACHETUNE S V AY LEE HALLETT MECH ARI KEYIN KELTX Z YR WEXLER CHENG ELAINE DAVID BLUZZEO IOANNE Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 Associ Associbe Kathy 100010 T0O010 160010 100010 92 Statement Statement function is to create statement for charge customers print email and process online credit card for COF Monthly charge customers Statement process can be grouped by Route Delivery Company customers customers Statement consists of two parts Left side Customer copy and Right side Return copy As indicates on the statement customer may
11. COMPUTER SYSTEMS Corporate Headquarters Computer Systems International Inc 150 Consumers Road Suite 406 Toronto Ontario M2J1P9 Tel 416 497 0370 Fax 416 497 6760 Toll Free 1 888 836 7274 www computersystemsint com support computersystemsint com Copyright 2008 Computer Systems Int l Inc CSI All other trademarks or trade names belong to their respective owners No part of this manual may be copied reproduced or duplicated in any way without prior permission of CSI Information and content in this document is subject to change without notice Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 Table of Contents Before You Begin 9 Resources 10 CODVOllllOliS 10 PO NOUNS EE T Em 10 Screen DESOT P 10 Operating Modes 11 0 11 Central Database with Local Client Program 11 Central Database Using Low Maintenance Terminals 11 RC C 9 11 E I 12 Getting Around The System 14
12. MOTs 42707 6643 OSTROWSKI 5 TOR AGE ST RAGE SI ORAGE M3 40007 374 SOOS LT 1031 1 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 90 Exception Report Exception report is used to display all invoices that are not ready for selected due date Use this report to make sure all promised items are ready for pickup This report can be sorted by invoice or customers Exception Items Report CUSTE Dus aire hae Late Date 815101 817958 Or THE Cree Cro ons rns ons anis 011526 os 719 WENTLAND BRI ATIRE LAURIES AK LENIFA FLUELLEN PELGL AREA COLE RACHEL WAL Bl DOI 4 101 9585 qa 986 LIE IA 104 94 14 96 0455 105 58 11220 61 220 2 1002 3 10 EAEN 11 2 EACH TELS S EECA LEM s 11 140 10 2008 INNER LOS LOS i LOSS LA RAS WEDD DRESS WEDDING VEIL WEDD DRESS WEDDING VEIL COW M ESCRIBE PRICE COAT LEATHERSUEDE 3 JACKET VARSITY FUR COAT RUG PER SO FEX FT REW SLIDE NEW SLIDE SEW SEAM SEW SEAM PANTS Stock Report Stock report displays all items in stock tha
13. No Sale Clock in Clock Out Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 16 The following is the summary of the main menu functions Checkin screen is used to receive customer s orders and issue detailed or quick invoice tickets and tags payment upon collection make customer account payments or regular customers Reports Report Function is used to balance the till and do the day end store close create audit trails create bank deposits and create all other reports that the system has on offer Function is used to scan production that has been completed create productivity production manifest report and assign lot tag function is the gateway to the Back Office System which contains all management functions and system options Provides interface to Misc functions such as Paidout tracking tag printing permanent tag printing Gift cards laundry Card and CSI Help desk etc pel Function provides you with detailed information pertaining to the function you are in Option is used to open the till without any transaction The No Sale option may also be activated by pressing the F10 on the keyboard at any time Clock in Clock out Clockin Clockout functions allow employees to Clock in and Clock out of for the day using their pin or fingerprint when they arrive and leave respectively Below is a screenshot of the confirmation you will receive when clocking in or out The Clocking
14. 031242 STRICKLIN SHA 104 736 d 18 DROP OFF BAG Mia GARRITY LESLI 105 750 TAOS DROP OFF BAG 011427 PALMERGERTR 105 731 1208 1 BLAZER SPORT ONCK WT 1 4 75 pid PnP RA Redo Items Report Redo items report displays all invoices that are marked as reclean redo during checkin process You should check this report periodicity to control your quality and prevent any misuse by staff Total redo items is also reported in Sales Journal report Redo Items 11 09 08 12 49 08 Check In Dose Customer lem ty Employer 054 11 1000 11 57 DJ ABT SEW POCKET Kathy Smith 105517 11 10 08 15 34 ELIZABETH EDEN SWEATER Kerry Giansanne 105574 41 SUSAN PANTS Kathy Smith 05628 1 13 41 SUE GUYTON JACKET SEW ON SLEEVE PATCHE Kerry Giansante 05883 11 1208 15 26 MATT CLARK SHRT BLOUSE SEW ON MED PATCE 1 Kathy Smith 105536 11714 10 59 SHIRLEY PULLMAP PFANT SHORTEN Smith 105587 17 33 RIK HANSEN SHIRTS HANGER Linda Watson Total Qty Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 75 Wash amp Fold Report Wash amp Fold report is used by Laundromat operations to track the cost of each washer amp dryer This report is based on the invoices that are scanned in Wash amp Fold function under Misc menu For additional info on how to setup washer amp dryer process cost refer to Management function
15. Read from File Create Discrepency Report Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 79 Once you select Create Discrepancy Report the following sample report is created that shows inv in date customer and location of the order Any orders that are marked as OUT it means they are checked out from the system but still in inventory Use Invoice Utility Restock option to put these orders back into inventory All missing invoices should be investigated and find out the reason You may use Invoice Utility to view Trans list and check who view the invoice location You may use History Tracking under Reports gt More to find out all orders that have been canceled during checkout process Discrepancy Printed 12 09 08 1 45 48PM Reported By John Manager Inv INDATE CUST Name Location X26 77534 TENNYSON WEL wE 2112 MCCLAIN 64 1564 8155569 414 HAMILTON WALL LWALL Minti 2005 JAWORSKI WARI A810 151 05381 5124 12477 21012 MCCLAIN IX iy 27 AST 1334 1021 11021 1 1921 15 SU Ix ix ETT ka ABB MARINELLI 1490 AT 4923 KENDRICK BACK HAC xr l a HS 4923 KENDRICK 301 070 077 1 Ixr n LX AT 4923 KENDRICK 1 ama KELLY WALL X 171555 and KELLY WALL Ix r 10219 4 257 9097
16. 104 WE FAG NING mec 105 F ermanent pn 105 INVOICE Te 105 Auto Backup Process iie iE 105 RUN STOPS c 106 ljjejepolg t 106 Landy E E 106 cm 106 tige P 106 Wash amp Fold Nee 107 Wash amp Fold End Of Shift Day 111 Management 113 lee 6 See eee NN VS E 113 ati a Phe 114 SCMOC UNC qm 118 Schedule O DIIS 119 Update Depdrtmenls 5 coorta tva 126 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 6 ATQ HP ladi lee En 126 Add Hem PrHG6G au ras 127 AOO PIICO uoti DIEM M iE EM 128 M 129 PCOS T MUER
17. 130 Upcharges The Upcharge menu is designed to allow users to charge extra on certain items during checkin process Upcharge menu is part of the color detail menu that pops up auto if it is applicable To enable upcharge go to Management gt system options gt schedule Select upcharge option if you like to update an existing upcharge or add a new upcharge item If you like to add upcharge to one particular service department or item select the desire option or select existing upcharge select Add Upcharge Upcharge can be or 96 If you like to update an existing upcharge select the upcharge from the list scroll to the right and select Applies to Then select the desire service department or item gt System Update Upcharges System Options ichange Name ota Valet Schedules 0 00 1 00 Services 3 0 00 050 Departments ltems 0 00 050 Prices 0 00 2 00 0 00 0 50 10 00 0 Coupons 0 00 0 50 Tender Type 0 00 200 Job Classes 0 00 0 50 Faycode 10 00 0 Store Hours 15 nn n Tools Specials Redeem Points Customer Classifica Management Payroll i y u x By Percentage y you To apply upcharnges qo 1o prios and uncheck Disable Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 131 lax Use Tax option to create a new tax schedule You may add your own tax table that might apply to certain items services P
18. Date History Tracking displays the following reports Voids Refunds Voids Refunded invoices Invoice Updates Any changes made to invoices in particular undercharges That s show all invoices that are not under charged by invoice associate or date Undercharge can be disabled in Schedule Cash drawer is opened with No Transaction Item Location Associates lookup the location of an invoice in case there is any issue with the invoice i e not checked out through the system but missing from inventory Checkout Canceled not checked out through the system but missing from inventory Electronic Journal Each transaction is recorded in a text file called Electronic Journal which is saved in csi tms reports Electronic Journal folder by date This is like a running tape tracks every tranactions In case there is an issue with any invoice check the Sales Journal on that particular day Each Station has its own Sales Journal files Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 91 Sample of Voids Refunds Printed rec 18 11 9611 41 44 Reported E John Manager 51780 ANDREA Dna HATHA AY ROBERTSON T3744 RICIHAR r Free TATE S TTBR3D FINK JOHN Frese AN NC TTP 0971 Vo imid Date 16 20 O11 21 2008 1 00 D6AXXV2DOB 4 70 0 00 CUZ TD
19. Ems Coupon r Tracking Cancel Reprint Tag Use this function to reprint tags or tag for selected item To reprint tag for desire item from an invoice 15 select desire invoice then highlight the Item from Invoice Screen on the left hand side If you like to reprint tags for every item just highlight invoice and select reprint tag Update Invoice Use Update Invoice function to detail a quick ticket or If you need to make changes to the selected invoice TMS has a special barcode for Quick ticket that takes you to invoice update auto when scanned in Invoice Utility to save you time To enable this special barcode refer to Management gt System options gt Invoice Tab gt Enable Print Store on Barcode Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 43 Credit Debit Note Use this function to issue view or void credit debit notes for the selected customer Any issued Credit Debit notes will be used by the system during payment processing auto You may use credit note to issue a credit for damaged garments Debit notes can be used to charge the customer for any bad checks or interest charges etc Simply enter amount and reason for the credit debit note To get a report for all credit debit notes see the Reports Section Note To charge customer interest charges for overdue invoices you may go to Management System tools Financ
20. Garment Tracking Report Garment Tracking report displays all Garment Tracking Items their usage status that are processed using Garment Tracking Tags For additional info on how to setup Garment Tracking and usage please refer to Management Section Garment Tracking tags are used for Auto Sorting systems Uniform rental operation and Hotel Staff Billing etc Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 76 Stock Report Stock report is a set of reports related to Stock Inventory Tracking Merchandise Due Overdue Ready invoices Stock Report Select Date Due Date Customer From 12 09 08 Company Cusiomen 12 09 08 E ace Due Items Report Overdue Items Report All Items f Son Customers C By Item Detail C Sort By In Date 52 C Sort By Customer name Sort By Service C Sort Due Date C By Invoiceld C Sort By Coweyor Only Show Mot Ready Imeoices Show Wide Reports Discrepency Report Stocks Report Sort By C Sort By Customer C Bylneniceld amp Invoice C By Customer C Son Conveyor C Sort By Conveyor C By Merchandise heme Show Summan Exception Report Sort By Productivity Alert Report C Sort By Customer Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 77 Due Items Report Due Items report displays all items
21. This is used in Alert Reports under Stock report and scroll status banner Permanent Tag Checkmark this box if you would like the permanent tag option to be enabled for this service Read Tracking Tag for additional info Enable 2 For 1 Enable this option if you would like the items to be priced as 2 for 1 Tracking Tag Enable tracking tag option for this service Read Tracking Tag for additional info 1 2 Enable tax option if selected tax is applicable for the service setup Tax3 different tax options go to Tax Service Split Same Item Use this option if you like to have each item on a separate line so that colors and upcharges for each item listed right below proper item 96 Max Discount Enter Max allowable discount on a service to restrict staff of issuing any discounts that exceeds this amount Link a predefined release form for a selected Service Release forms get Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 124 printed on the invoice for customers to sign See Release form for additional info Apply Auto Lot Enable this option If you are using Lot Tag for certain services like Laundry Tag Capacity Assign the capacity value for your production for the service This capacity is used at the due date on the checkin screen to alert the user if they are exceeding the specified capacity This reduces overproduction for a selected service Capacity is co
22. lender Your system is pre configured with most tender types You may enable disable certain tender types that are not used within your operation To do this go to Management and click on System Select Tender Type TMS supports Online Authorization for Credit Debit Gift card using TPI program TMS also supports Laundry Card using Card Concept for Laundromat operations For additional information please visit CSI website System Options a Schedules SCervices Tender Marre Prices Upcharges Coupon Credit Card Open at Tendering 11 yes Tax I Cash rswer will be opened at Flan of Crede Card Coupons Visa Cand Humbe escis Ey 4 4 Tendenn ST Chan T ender Type Alay Cer If res Tou may is Charge Type Cash customer change ike Cash I1 No Only less Debit eect amount is alkewed 5 Default Pargrient if es It enn be set Check tender type wher creating is this a Refundable Get Certificates customer profile Master it s mandatary To enter number when using Amex mistyp 10 pou need card number when fendered credit Coupon Credit Note T be Listed On Change Discover Enable Online Authorization us Diners Club Deposit Type Merchant Processor Humer Gift Cards Carte Blanche PC Part di eC
23. t Show this next Time If you like to permanently disable this feature read Schedule Settings under Management section Same Item button is used to mark the same garment for different services For example if you have a dry clean item that requires Alteration press Same Item button when doing alteration so the item is not added as a separate item The system assigns 0 qty when Same Item is used Be Customer s preference in Red Medium Starch HUWS Gay in uM Baiga Light Starch Green Red White Purple No Starch Pink Hanger Upcharegs Menu Crense Release form on demand Qty option his Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 20 7 If up charge option is enabled in the Schedule the upcharge menu will pop up Select the appropriate option Note depending on the upcharge the base price will increase accordingly Click on the arrow button to see additional upcharges You may disable printing upcharge price on the invoice and have it added to your base price to avoid customer complain To do this check Schedule settings under Management 8 If you like to select certain release form on the fly press Release Form and select appropriate release form from the menu To learn m
24. usp l0 x DOSE DOGTO B E OH TI 11 G3 0E 010197 1046 Insee O33 a 105 PEETI CENT EY ESET ik iat bd Inveni aU Ce SITES LEITE LC KR PORT FARO m Gema Ino sk LO3408 01727 Inside DORM ORT ES 93974 OHS MAIAS 103687 1101 08 OT 1544 PARR ERS EPL tere 1 sx 6m Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 mns 51 mns jm MK 197 rans 9 JUS rins 180216 rares 4535 mns 78 Trane 141237 rans 834 131113 raat 54 ruris dk 68 Sales Summary Report Sales Summary report is used to create a comparison sales report on hourly daily monthly and yearly basis and find out the best worst period The following is a sample report for a selected date on hourly basis which indicates 2 00 and 3 00PM had the best sales period DE DO 0700 O00 C00 10900 1200 1310 1400 1510 16 00 17 00 1800 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 69 Sales Journal Report Sales Journal report is one of the most import reports that should be used on a daily basis to
25. 13 Exempt Some states or provinces require tax exemption numbers for any taxes that are exempted 14 COF Monthly Credit On File this is mostly used for delivery charge customers that wish to pay by credit card at the end of the day month for unpaid invoices If COF option is set and Monthly option is not set the system charges the credit card on file automatically through End Of Day Batch Processing Function If COF and Monthly options are both set the system will charge the credit card on file during batch processing when creating statements For additional information please read Payment Processing section Delivery Request The following fields will be activated if the selected price schedule has the delivery feature option For additional information on how to setup routes and delivery please read Delivery Section of the Manual 1 Delivery Select this option if this is a delivery customer 2 Run Name Select the appropriate run name from the dropdown menu For information on setting up the Run ID see the Delivery Manual 3 Call Customer Select this option only if this is not a regular delivery customer That s delivery is only scheduled when customer calls in After the delivery manifest is created the system would deselect this option 4 Regular Customer Select this option if this is a regular delivery customer 5 Stop Enter Stop that will be used fro this customer You may enter stop 1 and go to delivery
26. 13 98 LAFOREST JUL E 13 068 DOMENICO 11 BANSAL 1308 BANSAL ANIL 15 58 FRANKLIN 15 56 VETRANC SUSAN 15 56 LEBER MARC Pasmrot Sah Tor 11 70 5 78 4 45 17 60 15 40 10 80 17 75 3 15 1320 22 04 5200 8 20 8 50 0 00 4 00 0 00 22 200 0 00 2 06 0 00 Toul Ppd Paid 11 70 5 r5 a5 65 LB 17 75 315 1320 2294 Su CE amp z0 0 00 0 00 0 00 9 90 0 00 eol 0 00 ao 0 00 0 00 ao 900 0 00 0 00 0 00 Garsanbs 2 00 Giarmanbe 2 00 Girinis 2 DO 0 00 Girrsanbe 2 00 Garisanbe 0 00 TPO 2 00 Giarrsanbe 2 00 Girne 2 DO Cana ndbes 0 00 Cuarianbe 0 00 0 00 0 00 0 00 0 00 0 00 Giarsante 0 00 Giarsante TID Girama 2 00 0 00 ARE wee rav _ 108337 11 10 08 15 58 MESLER DANA 105338 11 7 D amp 11 10 08 15 58 SCHWARZMUELLE 105338 11 7 08 11 10 08 15 58FOGGLESLIE 105340 11 7 08 31 10 08 15 56BUFFOMANTE MAR 105341 11708 114508 15 55DELLOSO SLL ANIN d311TITH HIN 4 18 30 6 60 23 10 46 90 29 10 Y MS VE I 0 00 400 Q 00 0 00 aua Select next page icon on the top to see the next page report for all invoices for charge customers that were paid and posted to their account FOR CHARGE CUSTOMER PAID INVOICES Reported Manager Manager Printed 12 08 06 1 02 33PM Report Fr
27. 9 P ateum Customer Clas ubcanon AS Transactions m Penod visit From 112 11 08 To 12 11 08 Saesin 565 4 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 05 Shipping Labels that are created can be used for the post cards or customized letters The following are sample post cards Welcome to wp liti gt the thoughtful cleaner Gussows This entities 3700 vour next incoming order the FEDERE ce Pease poesent whan you drop off your order The following is a wide report format for most valuable customers with one year transactions The report displays name address email and summary of transactions Last of Total Visit Orders Sales Y LAU ALT Others 12 09 2008 181 583745 5 128 02 65 00 11400 53043 11 14 2008 295 4203 17 1 046 52 28 00 3 128 65 10 30 2008 26 3 473 50 196 25 3 211 25 11 06 2008 75 3 326 40 3 134 90 16 00 175 50 11 13 2008 135 3 034 55 2874 22 44 00 60 15 56 1 11 14 2008 84 2 904 06 2 249 70 106 00 548 36 11 07 2008 68 2 685 75 2 269 20 400 412 55 11 17 2008 2 566 42 1 295 66 137 60 70 00 1 063 16 11 13 2008 41 2 039 00 1 987 85 51 15 11 13 2008 48 1 952 33 1 308 93 900 840 626 00 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 96 Coupons TMS allows you to define your own coupon with discounts Track coupons and d
28. Applied Tae Applied Costi Cost i Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 109 Wash amp Fold Process Hams 2 Once invoice is created use the following steps to assign washer amp dryer to the invoice 1 Select Misc function from main Menu Select Wash amp Fold 2 When prompted for Invoice scan or enter invoice 3 Select Washer and enter washer System will auto select the cost of the selected washer You may add as many as washer for the invoice Check mark Print option to have the system prints the receipt when ready Continue the same process for dryer 4 Press Print to save the transaction and Print the receipt for each Machine You may attach the receipt to each washer amp dryer 5 Use the same process to update an invoice that was processed before Wash And Fold __ Invoice 2917 Weight 55 Washing I otal n m ir o Drying Total 4070957753 13 437753358 X9 1 2 3 4 5 7 8 9 Oo Um amp wn Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 110 Wash amp Fold Report Having processed wash amp Fold invoices through Wash amp Fold process as above use the following reports to get total wash amp fold cost and machines used 1 Goto Reports Misc Report 2 Wash amp
29. BLATT pix pm 70007 104344 Quick Invoices Report Quick invoices report shows all quick invoices that are not detailed yet This report might be selected from the running status banner on the top uick Invoice Re Printed At 1I2 08 0 amp 4 124 00P M Reported By Manager Manager Report From LORE To 120804 i Las pa LO31 14 DELTA LO4U 2 104594 LOq778 10150691 105793 CUST 110226 2 IHA 444 1228 THO 43 1228 1226 TH 1421 1HX 3242 TIME 2 08 arm 12 00 am 2 08 am 12 08 am 12 08 am 2 08 ara 12 08 am pon 2 08 am 5 29 1 pen STATUS Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 Coupon Report Coupon report displays all coupons in detail that used by customers through Discount Coupon option it then shows a summary for each service and coupon For additional info on how to set up coupons see Management You may select any schedule for this report like Delivery R Printed Ar From LORTE 12 Reported Manager Mauger n Coupon For Eom ustomer Ins inis BURP ALON EWS 5700 7 Y PRISMA Lande ALTER ATI In FE ADU NIS ST on IB HE AL P
30. Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 85 Time Sheet Time Sheet function is used to create a report that shows an employee s working hours by selected date Associates may check their own time sheet any time by selecting Retrieve icon Total hours are added for each clockin clockout and shown under Total Hours If hours are approved by the manager total approved hours are shown at the bottom of the screen If an associate did not clockout will be prompted during next day clockin Manager may use Management Function gt Payroll to approve add update the Time Sheet TMS can be setup to enforce associates to clockin before using the system To enhance system s security you may add Finger Printer Reader for clockin clockout and logon logout purpose to prevent associates from using each other s pin For additional information see Management section Guides Time Sheet Shift Report Time Sheet Detail Tue Dec 09 2008 Thu Dec 112008 Report Dm DUUM 1 Te Kathw Smith 100010 Misc Report Associates hate Sock in Clock Out Total jizwarzoos 03 00 03 AM 01 00 13 PM 4 00 12 09 2008 02 30 03 PM 06 00 13 PM 330 h2nwazoo8 0802703 AM 07 0513 PM 11 03 10 23 00 AM 16 23 00 AM 000 Total Hours 18 43 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 201
31. Ic eRe mH T 142 Redeem ci a PE 142 customer 142 Management 143 i e AT 143 GONVOVOIS LY CC RS 144 Wash amp que ee c 144 PEO CU GUO i ERREUR 144 Speci l ROGUES b 145 GFEGIINGS CONGITIONS Mese RS 146 Use this option to add your own greetings special promotion or conditions to be printed on customer invoice auto 146 Display Message A 146 DENVERY 146 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 7 PREIS ASCs 146 sure pc 147 Company DE Partie nt 2 2 e aaa Rave du euius ua ue 148 9 148 X e R 149 Mime dbi em 149 Time te 150 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 9 Before You Begin Docu
32. Items Report By Department From Cw Description Price SubTotal 339 SHIRT Loi 63 15 11 SUIT 8 158 90 00 124 PANTS 477 61030 M SWEATER 3 95 118 50 29 BLOUSE 4 90 142 02 BLAZER 4 47 35 75 MISC ALT 5 ZIPPER 5 00 5 00 SL ARF 287 5 74 5 00 20 00 COAT 15 00 DUVET 11 25 22 50 UNIFORM 2 75 VEST 1 83 11 50 COMFORTER 11 24 45 00 BED SPREAD 15 00 15 00 PILLOW 1 87 11 09 COLOR REJUVENATION 2 90 6 0 TIDE LICENCSED PRODUCTS 5 00 5 SW ASI 15 00 TIDE 7 04 7 TIDE LOW 15 04 5 TABLE CLOTH 7 50 7 50 SHORTS 2175 275 DRESS 7 00 21 09 Total Quantity 584 06 Sub Total 1 812 96 2 4 1 4 3 3 1 3 Copyright Computer Systems TMS 2 4 4 version User s Manual August 2015 T Summary of Items by Customer Smith Narrow Cust 000814 SMITH JOHN Period 12 09 07 12 10 08 Invoiceld ItemName 8391 SLACK CAPRI 3910 PANTS 3910 RAINCOAT S3910 SWEATER 8391 SWEATER DRESS 3911 SCARF 83911 BLOUSE 53911 SHIRTS HANGER 4183 PANTS 4183 BLOUSE 4183 SINGLE SHIRT HANGER 84375 SWEATER 54375 SUIT MEN S 2 84375 PANTS 84375 JEAN 584375 SINGLE SHIRT HANGER 4801 SCARF 54841 SWEATER CARDIGAN 54801 SWEATER 54801 PANTS Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 Production Report This report displays all activates assigned to each order during production p
33. Not Ready displays all invoices that are not ready for today This is the same report as Exception report Quick Invoices displays all quick invoices that are not detailed yet This is the same report as Quick Invoices report in Transactions Report Productivity Alert Reports Today 12 09 08 0 Quick Invoices Promised Today Capacity Mon Tue Wed Thu Sun 1 1 128 38 Be el Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 82 Price List Reports Price list report display all prices for selected schedule and service It shows price cost and any special discount Retail Price List Description Price Comis DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAX DRYCLEAN DRSCLEAX DRYCLEAYX DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAN DRYCLEAN YCLEAN DRYCLEAN DRYCLEAN DRYCLEAN DR YCLEAN DRYCLEAX DRYCLEAN DR YCLEAN DRYCLEAN DRSCIL EAT DERYCLEAN DRYCLEAN DRYCLEAN E JACKET DESCRIBE AND PRICE COAT DESCRIBE AND PRICE C e BLASER BLAZER LONG 200 BLAZER SILK BLAZER COTTE 74 BLAZER LINEN BLAZER WHITE BLAILSE BLOUSE SLEEVELESS BLOUSE TUBE BLOUSE WITH RUFFLES BLOUSE SILK BLOUSE LINEN BLOUSE PLEATS BLOUSE EXTRA LONG BLOL SE WHITE BLOUSE BEADS OR SEQUINS BLOUSE ATTACHED VEST BLOUSE W REMOVABLE COLLAR BLOUSE W REMOVABLE COLLAR amp CUFF BLOUSE W7 LEATHER TRIM
34. Tools Specials Redeem Points Role Administrator System Authorization F Alya Login From Stores Enable Opaneieg Cashdrewer 6 Logn By PIN Fingerpret Customer amp Invoice Authonzabon F Allow Updating Customer Profe Allow Updeting Customer Payment Profle Enable Voideg tence Allow Check 4 Customer Over Due Balance Exceeds redt Leng Enable Account Payment Back Office and Report Authorization 9 Enable Using Back Otice Management Allow Crentng Reports Management Allow Cening End Ot Dey Report Allow Selectng Dete at Reports Allow Eding Time Steet 2 Enable Reports By Associates Allow Daing System Allow Accessing Memonzed Trans to Clock In C Logn By Fngerpant M Enable Updating vores IV Enable Refunding vores M Allow Ging Discount To Customer M Allow Manual Discount M Allow Updating Customer Discount Profle View thet ave checked M Allow Enable System Op ons F Enable Managemert W AhowRedong Today s End Ot Dey Report M Allow Viewing Sheet W Allow Approving Time Sheet Cash End Of Day Report Customer C annie LI The following is the summary of each option for the job class screen Allow Login from all This is used for customers with a multi store operation with a central database Check mark this option if you like your st
35. Upcharges Tax Coupons Tender Type Job Classes Paycode Hours Tools Specials Management Employees Conveyors Wash and Fold Production Special Request Greetings Conditi Pole Display Mas Update gene LTERATION DRYCLEAN LAL MOF LEATHER SWEDE FUE G NWN HOUSEHOLD PRES Abbrev 3 ONLY SHOES RETAIL OTHERS UNIFRIOM Aire E u d i PTEN j Harha Hours Capacity Perm Tag 2 4800 100 E 4800 200 LE 240 00 540 240 00 50 24000 10 e ru OO OO 20 48 cx 0 D 45 00 0 D Delivery Seating NEL Below is a summary of the options that can be used with the service Service Enter Service name like Dryclean Abbreviation Enter the abbreviation of the service that is printed on the invoice For laundry service make sure it is LAU as this is used to separate dryclean and laundry invoice Checkmark this box if this is an active service Set the priority of the service to show up on the service screen Hours default hours for the due date time to be used for the selected service Capacity Assign the capacity for your production for the service This capacity is used at the due date on the checkin screen to alert the user if they are exceeding the specified capacity This reduces overproduction for a selected service
36. button 21 To complete the invoice Press the Done button Due date calendar appears Select and ensure the date time the customer order will be ready for pick up Confirm this with the customer and then press OK The default date time is calculated from the item service table Delivery Run table if this is a delivery customer or store hours For additional information please read Management section As the date is selected the system shows the production summary for each service If a service is exceeding the production capacity in terms of pieces or value it changes color to Red In that case the user may select a different date to avoid production overhead The pickup time is also calculated as above as might be override by selecting pre defined time or typing your own time on the time field Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 22 In order to speed up the process please note the Due Date option can be disabled in the schedule for users that don t require such option If this is a delivery order a Delivery icon appears at the bottom of due date menu You may remove the checkmark to disable the delivery option for this order in case the customer is picking the order Default due date is calculated from run or Service Item table a 9 3 04 MUS M LL E a Senes LT ct E 2008 Sun
37. in checkin or when updating the invoice 1 In Check In select Pre Pay 2 Select the tender type like Cash or credit card 3 Enter the deposit amount into the Current Credit field 4 Press OK 5 Press OK again to process the payment Note The system will track the balance and prompt for the payment during Check Out process Coupon Processing You may enable Coupons to be part of your tender Screen in case a customer presents you with a coupon during the Check Out process to be applied as a tender or part thereof Select the Coupon button The total amount due will be automatically entered into the Current Credit field change this to the value of the coupon Enter the Coupon and press OK Select the tender type like Cash or credit card to settle the balance due if there is one Enter the outstanding amount and press OK Press OK again Select whether you would like a receipt to be printed or not when prompted Press OK again Note the value of a coupon is larger than the invoice total the system will not allow you to apply the coupon using the discount option You may configure your system to allow you to selected the coupons from a drop down menu or simply scan the barcode of the coupon to auto select the desire coupon For additional info on Coupons setup see this section MO 5 OV manes 138 10 i a 138 10 000 me ER NI 1000 sees 138 10 mime 128 10
38. ome 0 00 a a 50 00 Tte Tm Coupon Vente Check tim 1000 121 10 ow ELIT ove toate Se Cmte Conan Check Credit 021 40 50 5100 200 Copy Om Copy Mw D Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 28 Credit Note Processing If you have issued a customer with a credit note the system will automatically prompt you as to whether you would like to use the credit note 1 99509 X Press YES the default credit note will be applied and the total amount due will be automatically entered into the Current Credit field Enter Credit Notez and Press OK Select the tender type like Cash or credit card to settle the balance due if there is one Enter the outstanding amount and press OK Press OK again Select whether you would like a receipt to be printed or not when prompted Press OK again Dot 58 10 raso 60 00 tome 0 00 ase 190 1 1 52 xj 5 10 Comte 1000 Crean r 7 Check 2 Costo sso 200 Epy O I spory Debit Card Processing If the payment type is Debit card and your system is equipped with our online credit authorization program select Debit from payment type swipe the card and mak
39. 62 BAYVIEW AVE Quick Search j HORWITZ M 1108384300 243 OLD LIME Gel 4 CAPPELLINO PETER 3108353678 4232 RIDGE LEA RD J WYSSLING MARIE 3108357375 91 KESWICK RD Fest Name 6 GOLAS TEREASA 3108377026 1060 HIGHLAND 7 ESTO AN EC 2 TU WIR 1 C D 7 Last Name J MES FOSSI E E HEIMILLER S 3108337420 128 MORE ROAD Phone P NOTARPOLE ELEANOR 3108337856 25 HARCROFT CT Company 10 DINUNZIO PHIL 3108362468 200 S PINE AVE Name 11 COO BRUCE 1108321697 163 GRANDVIEW AVE Tracking PHILIPPONE JOE 3108373108 49 FANCHER SEEGEL JOYCE 3108324521 389 CALLODINE AVE VITALI JOHN 3108381355 4234 UPPER MOUNTAIN RD 4 Add New 4 ERR HOWARD 3108367340 354 CLAREMONT DR Customer SNYDER JERRY 3108368752 75 HENEL AVE APT 4 RASCHILLA HELEN 3106348249 200 S PINE AVE owl lL indate gt x rix Customer 8 MOORE DOLORES 3108318657 1 AMSTERDAM RD RAINF STF uF MARGARET Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 18 Checkin The Check In function is the most important function of the system and you should make yourself familiar with every aspect of this process This process is full of features and options to make the transaction simple and comprehensive The Check In process is used to receive customer s orders and issue detailed or quick invoices it is also used to print invoices and tags for either regular or delivery customers Default Price
40. BLOUSE BODY SUIT BLOUSE DESCHKIBE amp PRICE CHILDS BLAZER SMALI CHILDS BLAZER LARGE LALLI HIRISE SHALI CHILDS BLOUSE LARGE CHILDS 2PC SUIT SMALL SEETI LLL OP TR s OD S OI Y A an ES Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 0 00 502 53 300 05 502 50 40 502 S 000 amp o amp C 000 000 ce 0 00 83 Customer Reports Customer report screen is a set of reports related to customer listings Credit Notes sales history and A R Customers Report Customer Lists Mailing Reports Credit Reports Reports Customers Run Company Charge Customers Customer Lists Display all customers sorted by id or customer name for all Customers Delivery Run Company or Charge customers Mailing Report Display all customers including mailing address Select Email List report if you like to get customer s email address for all customers or the ones who signed up for Web Marketing Credit Note Report Display all issued outstanding Credit Notes for all or particular customer Report Display all issued outstanding Credit Notes for all or parti
41. Before Tax 2 7 Total Adjustment Net Sales Sales Ad ALTERATION 377 62 16 50 DRYCLEAN 1 296 51 9 05 GOWN 1700 0 00 HOUSEHOLD 68 75 0 00 LAUNDRY M689 22 00 RETAIL 1 00 0 00 PETAH ERATION ko US Retail Product Total Adj Total Sales Net 360 82 1 400 46 17 00 b 7S 924 80 1 000 Copyright Computer Systems TMS 2 4 4 version User s Manual August 2015 62 Receipts Service Summary Report You may wish to view your service summary report base on invoices that were paid not just checked in Receipts Summary Summary Printed At I2 0 08 3 52 01 PM Reported By Manager Manager Report From To 105 08 Total Receipts Before Tax 441 36 Total ALTERATION Receipt Total DEYCLEAN On Eeceipts Total Cnm Receipts CH Total LAUNDAY Receipts 261 07 Total PRESS ONLY On 22 48 Toial RET ATL Receipts 1 04 LAUH DRY j B SLTEPATKE M UZEHOCLD DP ve LEAN Rush Invoices Report Rush Invoices refer to invoices that were checked in and due on the same day Use this report to find these invoices to make sure they are ready TMS can be setup to charge extra for same day services To configure your system for same day upcharge refer to Schedule under Manageme
42. Eon bL Sather Legere p 102005 PIKAA Bory BIDS Lia Bovey EAM BU OO Eory Crecente BEDS Bory HIE ii Whale Reported Manager Manager i M DL INT hr ihr i OS OP IMP IT i ors Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 Pron E rei Frax Lid Poe Price Lii Deben Fra Prec Lind Delvery Pre List Deck core Pray Lisa Prior Lisa Decker Lia Prete Lisi Proc Lis Mak Pri Lii IEEE EE IL EE i 11531 20 OL EE ge 1140 11 ee ER Ld a L1 5617 Zn ng DRY OLEA DEYCLEA DER CLEA DRYULEA DERYCLEA DETCLEA DERYCLEA DERYCLEA DRYCLEA DEYCLEA DEYTCLEA DRYCLEA DRYCLEA Lutte EE oc Bona BEI T Duo cn Era fenes 2 2 EL s EE De ODER EE ce Cash Reconciliation Report This report displays cash reconciliation for
43. INVOICES Reported By Manager Manager Printed 12 08 08 1 02 33PM Repat From 11 08 08 To 11 15 08 la Cheek Uil Payment Sabla TAX Fpi Faid 10ABE2 11 0408 1634 Juno Cash 1500 000 500 000 15 00 10 00 10 00 Whalen 105580 118108 940 WALK IN Visa 010 000 000 0 010 0 10 105306 10 8 08 807 FEHLMERLIASON Cash 1800 200 000 000 1800 18 00 1800 G rsanla 115098 1224 TOCK LINDSA Maver 7500 000 COO 000 TOO 75 00 T5400 105578 111114508 3X3 1112 08 10559 IANSANTE SARA Wisi Gi 000 000 0 10 0 10 105581 11414908 841 111206 1059 GIANSAANTE SARA Visa O20 000 00 010 0 10 105403 11299 1100 08 1700 JOSEPH LOU Cash 1500 1000 000 000 1006 10 50 10 00 Giarsanin 105582 111108 944 111405 GOS 600 000 DeD Guassante T 5844 12 2611714 08 12 26COATS 4 KISS Visa 000 G00 000 140 Total Number Of Invoices 8 Total Prepaid 122 60 Grand Sub Total 122680 Total Paid On Check Out 0 00 Total Discount 1200 Total F aid 122 80 Total Tax 0 00 Grand Total 122 60 Select next page icon on the top to see the next page report for all invoices that were paid through checkout FOR ALL PAID CHECKOUT INVOICES Reported By Manager Manager Printed 12 08 08 1 02 33PM Report From 11 08 08 To 11 15 08 Check ln Check Out Cavlo
44. Jenr 100005 Abb 100007 Kerr 100010 Kath 100011 100012 Lind 100013 Dea 100014 T W 100015 Justi 100016 100017 Chri 100018 Joe 100013 Mich Mnximum E 150 Consumers Road Eiby New Y ork Code 11345800000 Company E StatefProvinen Home Phone 732 784 2478 000999 Finep Pul aur Forder Cha Frape Pench Papir contin E C 1 L1 100020 Rar ca Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 143 Conveyors Conveyor table is used to configure your conveyor This setting is used to display the name of the conveyor for the selected Conveyor location during Ready and Checkout process If your system is setup with Conveyor Controller It is also used to move the appropriate conveyor during checkout process For additional information on Conveyor Controller please visit CSI website To validate the conveyor location during Ready function you may enable option called Conveyor Validation in Management gt System option Name Lists the name of the conveyor here From Lists the start number for the conveyor To Lists the end number for the conveyor Active Checkmark this box to make the conveyor active Add New Conveyors To setup a new conveyor enter the following information Conveyor Enter a conveyor name Star
45. M 0040 AW EN 0080 0120 0160 LIII 0200 Associates Labels are used for Productivity scanning process Associate id is a 6 digit label ELE ELE M TB E ET HL RES MI 000999 100000 HO UAM MD NO DU DORN AD MON 100004 100001 S RETO E UE HUE T MI 1000025 LB SLE E IU MI 1 O0O00 12 100003 100010 Tracking tags Tracking tags are used to speed up recurring mark in process They are heat Seal labels with special garment id that is linked to customer item price color and upcahrge Tracking Tags are printed on Zebra 2844 or 3844 Printer on special Thermopatch or Similar tags For additional information on supplies please visit our website on Heat Seal Labels Tracking Tags are 8 chars long You may also use pre printed barcoded labels for this purpose or use print on demand tracking tag For additional information refer to Tracking tag section Tracking tags are mostly used for automated assembly conveyor systems See Auto Sorting System section of the manual 2274 0000001 00000002 00000003 000004 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 89 1 Productions Labels usea during production process under Ready function to assign a production step to an order For additional information refer to Produc
46. MCONSWBELTI JPG 15 MCONSWBLANKETI JPG 12 MICONSWCOATI JPG MCONSWBLOUSET JPG MCONS BOUNCET JPG MICONSWWASH FOLDI JPG MICONSWBUTTONT JPG MCONSWDRESSI JPG MCONSWCOATI JPG MCONSISLEEVES1 JPG MCONSWCOMFORTERI JPG MCONSWSLEEPCOVER1 JPG MCONSWDRAPES I JPG MCONSWDRESSI JPG MICONSACOMFORTER 1 JPG MCONSWADRESSI JPG MCONSWGLOVES1 JPG MCONSWHATI JPG MCONSYHEELT JPG MCONSWBAGI JPG MCONSWIACKETI JPG Select New Department if you would like to add a new department to your price list New Department Department Table Cloth Active Icon WICONSWTABLECLOTH1 JP Friority 53 Copyright Computer Systems Int l 5 2 4 4 version User s Manual August 2015 126 Add Item Price Follow steps below to create a new ltem 1 Select Add new item to create a new item Enter the description and enable the options as explained below Select Add Item Select Proper Schedule Select Proper Service that item is listed under i e Dryclean Enter the price and select proper options as explained below oelect Add Price to create a new price for the item You may repeat step 4 7 if you like to add different prices for the same item under different Schedule or Service As Items Prices are added they show up in Price List menu Qo ey MiSCD C 4 MISC LAUNDR MISC LEATHEF MISC PRESS O MISC ALTERA MOTH BAG OTHER ITEMS OUTER WEAR PANTS PANTS PILLOW Prec FRI
47. Out status This process might take few minutes depending on number of transactions and total COF customers Please be patient and don t interrupt the process unless there is a problem Upon successful completion a message appears indicating total customers were processed For Monthly COF customers i e The ones that Monthly option is selected in customer profile go to Reports More Statement Select COF Select Date Check Mark the customers that would like to charge or select All Create Statement select Batch Processing Once prompted to proceed press Yes TMS will go through all COF monthly customers and process payments for all invoices that match the statement This process might take few minutes depending on number of transactions and total COF Monthly customers Please be patient and don t interrupt the process unless there is a problem Upon successful completion a message appears indicating total customers that were processed To get a detail list of all successful and un successful transactions go to Reports gt Transactions report credit card processing report You may select Batch processing option to view only those transactions Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 32 Customer Profile Customer Profile is the place holder for all the customer information regarding name address phone number email preferences route delivery setup applicable discounts payment method def
48. Shipping Labels Shipping labels are Avery Dymo Standard labels used to attach to Laundry Bags for identification purpose It includes names address and barcoded custid Dymo labels are best for on demand single barcoded labels that be attached to preprinted key tags or laminated for laundry bags SUSAN ibi d Fil iiis eT ATS DX i DV rd 1 5 LIB amp A SINUS LE ESE RELL 15 34 XN EPAL WS 2 y 5 EN I Mailing labels Mailing labels are used to create address labels for selected customers Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 98 Conveyor labels are used to label conveyor locations for Ready Scanning purpose It is recommended to make a label for every 10 slots For example if you have a conveyor with 1000 slots make labels from 10 to 1000 on every 10 interval i e your labels would be 10 20 30 etc If labels are too close it might overlap and difficult to scan Conveyor labels are 4 chars long 00 01340 0170 AE WELT E I 0020 0060 A EE M 0100 0140 AW WEWI 180 AE WEIL TAE IE AM S ME M 0030 WWW 0070 01160 WWE 0150 WWE 0190 AE MUN US ME
49. Tracking Tag Section of the manual Tracking Tag f your system is set for Tracking Tag feature enable this option to print Heat Seal Tracking Tag for new items during checkin process on Zebra Printer For additional info refer to Tracking Tag Section of the manual Auto Sorting System Enable this option if your system is equipped with Auto Sorting system like HMC Metal Progetti White etc For additional information contact CSI Enable Free Format Enable this feature if you are using your manual tags and would like to Tag track the tags for x referencing purpose If this option is enabled you will be prompted to enter your tag in free format The manual tag id is printed on the invoice and recorded in the database for lookup purpose You may use Ready function Lot Tag feature to enter your tag after checkin process Use Invoice Utility then ref to lookup such tag Pre Printed Tracking Tag Enable Manual Lot Enable this option If you are using your own Lot Tag and would like to Tag be prompted for next lot tag auto You may go to System options Invoice Tab and override Next Lot Color and Next Lot Tag A Z Lot Tag TMS can print Lot tag instead of Invoice based Tag for those who are interested in Lot Sorting system Every 100 items user is prompted and next tag sequence is printed A Z lot Tag starts at A00 and advances to next sequence auto You may reset the starting point by overriding the Lot Tag Value When reaches
50. User s Manual August 2015 129 Prices Prices group is designed to allow you to create a new price Update existing prices or upcharges Add New prices Select Add New Price if you like to add a new price for an existing item under different schedule service or department Sytem gt hues Services Department items Prices Upcharges Schedule ARETA Upcharges Tax System Coupons Tandar Jab Paycode Hours Tore Hours Specials Redeam Point Customer Classifica Management gt Payroll Cost Update Prices Select this option if you like to change prices for a particular item under certain department service Follow steps below to make such changes Select Prices Select Proper Schedule i e Retail Price Select Desire Service i e Dryclean select Desire Department i e Coat select the price field and override the existing price oelect Save to save changes go UI mes Nie j Ite P t i Update Price List 7 7 2 t x T Dept JACKE Dept JOGG JUMP Dept MISC Dept PANT Dept RORE Dept SARI Dept SCAR Dept SHIRT Dept SHOR Dept SKIRT Dept SUP m n m m m Deor 17 ad Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 P bh h amp a e e
51. Voided Invoices Same Day Coupon Discount Total Refunded Invoices 4 00 ALTERATION El 605 oon 0400 n l otal Updated 91 43 Grand Total Updated 799 544 25 Total ALTERATION Updated 5045 Total DRYCLEAN Updated 0 00 Total HOUSEHOLD Updated 2 00 Total LAUNDRY Updated 0 00 Total SUEDE amp LEATHER 00 257225 010 Total PRESS ONLY Updated 0 00 Total RETAIL Updated 0 00 Total Recleaned Items 0 00 Total GOWN Updated 1 00 Total Voided Invoices 0 00 Total OTHERS Updated 0 00 Total Refunded Invoices 5 00 Total DRAPES Updated 00 Total New Customers 17 00 Royalty 0 00 Cost With Alter 0 00 Cost Without Alter 0 00 Total Tag Reprint 0 00 Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 70 Misc Reports Misc Reports are set of reports that be accessed by Selecting reports gt Misc Report It includes items redo zero price production wash amp fold and Garment Tracking Report Guides Misc Report Shit Report n All Cuthomn Wransactions Report From 12 09 08 Select Charge Customers Company Cusimas Customer r To 12 09 08 1 By Fn Misc Report Sen Dy hem Son Dy hem asd Customer Dee Stock Report BS Ca TUER vmi Sen By Sena A Customers Report 1 2 m By tem lr Time Sheet C By levioce gr Commis
52. all invoices that are made through checkin process It shows the invoice Total Balance Payment type if any last status customers and last associates name This report may be run for selected Associates or customer This report may be printed on Narrow printer Printed At 12 08 08 12 20 28PM Report From 12 01 08 To 12 08 08 Reported By 1 Inve Total Balance Status Customer Asst 124044 19 89 000 Check OUT 200006 4034 27405 27 05 Ready 200006 24035 4 34 0 00 Check OUT 2000406 4036 2985 0 00 Visa OUT 20 08 3974 000 Wise QUT 2000810 4042 16 58 000 Visa OUT 200006 13 26 0 00 Master OUT 200086 024044 33 14 000 Visa OUT 200009 4045 6 65 01 00 Master OUT 2000806 4050 13 26 0 00 Visa OUT 200006 04081 01 00 Visa OUT 200006 124052 6 63 01 00 Aumex OUT 200 R18 4053 1 00 Amex OUT 20008190 024058 6 01 01 00 OUT 200010 124059 4 43 01 00 Visa OUT 2000409 0 12 92 0 00 Ready 2000874 04081 7 96 7 96 Ready 2000874 4h 4 42 01 01 OUT 200006 24057 6 63 1 00 QUT 2000406 16 59 OUT 2000818 240809 221 1 00 15 QUT 2000406 24071 33 13 0 00 OUT 200006 24078 35 34 000 15 OUT 2000409 4076 0 00 0 00 Ready 2000872 4077 6 65 1 00 155 OUT 2000409 6 65 0 00 OUT 200010 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 Payout Rep
53. all stations stores into a summary format It shows Sales adjustments discounts coupons taxes and receipts for both COD and charge customers In this example all 3 stores and related stations cash summary are shown ud POS tid Fle i 0 Peal osx Sales Productivity Report This is a customized report not available to all users Shift Summary Report Shift summary report shows each shift transaction summary for all services and tender types It should be used with End Of Shift report to get additional info aft Tine 5 56 AM TO 2 02 PM ALTERATION Check In ALTERATION Check RY OLEAN Check En Check Chur SOUSEMOLD Check In TOUSEHOLD Check Oui JAVUNDRY Check In AUNDRY Check LEDE amp LEATHER Check In Check n 10 EM heck hut Total AM Check Our Total 138 2 omes E ses NENNT RT NN ose E ces e os Copyright Computer Systems TMS 2 4 4 version User s Manual August 2015 66 Check out Cash Summary Report The same as cash summary report except is based on invoices that are checked out Some customers reports the taxes only on checkout invoices not including inventory invoices Checked Out Invoices Report The same as Sales report except only shows invoices that are checked out and the
54. day before the due date or promised date This option is used to print barcode on Epson TMU220 Tag printer This feature is not recommended for Tracking purpose as barcoded tags are Print Barcode On Tag difficult to read after cleaning process If you are interested in Tracking Tag system refer to this section of the manual On Tag Enable this option if you would like the price of the item to be printed on the tag This option is useful if you would like to control your drop store s pricing by just viewing the tag Print Due Time On Enable this option if you would like the promised ready time to be Tag printed on the tag If you provide 1 hour service this option would be useful at the production process Print Detail On Tag Enable this option in order to print the details of the item on the tag Print Extra Tag Select this option if you would like to get an extra tag printed Extra tag is useful if you have multiple stores Attaching the extra tag to the invoice would simplify the sorting process Tag Prefix If you have multiple stores you may assign a different prefix to different stores and enable this option to print the extra identification character on the tag This would simplify your sorting process Print Laundry Tag Disable this option if you don t want print tags for laundry items This option is only valid if you have enabled separate laundry invoice Otherwise you have to go to each laundry items and disable
55. following fields are accessible by every associate Customer ID This is a unique numeric ID created by the system that would be used to look up customers Note TMS can allow you to enter your own customer id if for example you have an old database and would like to keep the same customer id s to enable this go to Management and enable the Enable Assigning Customer ID option in System Options under Associates amp Stores 1 2 3 10 11 12 13 First Name Enter the customer s first name this is a mandatory field Last Name Enter customer s last name this is a mandatory field is a Company Checkbox Checkmark this option if this profile is going to be used as a company Multiple customers can be linked to the same company name which will be used for creating statements Prompt For Name Checkbox Checkmark this option if you don t want to create customer profiles for temporary customers E g you may setup a profile for hotel guests and enabling this option would prompt you to enter the guest name and room number at the checkin process without creating a customer profile for the hotel guest See Hotel Guest Section for more info Company This is a drop down menu which will prompt you to select the appropriate company which was created by using the above option This is a Company Checkbox Birth Day Enter the customer s birthday which we be used for marketing purposes For details ch
56. get a summary of sales and transactions It displays all services sales summary cost discounts taxes etc It includes total customers served total new customers total redo items voided refunds etc This report can run in both Wide and Narrow format Total updated refers to invoices that have been changed Negative number indicates under charged prices To get a detail list of under charged voids refunded invoices go to reports gt more history tracking report If you have a franchise operation Royalty cost can be calculated base on the preset value and cost for alteration operation etc Total tag reprints can serve as way to control your franchise operation to prevent any dishonesty Sales Journal Hegert For All Schedules op rind Bs PSP Dez ee AN IOUS EHHI PSETO TLIE LET F rial Boa it La L Ea lat ec Fara Le ii Pior Ba eur Lal Rodas Ls aH laser Dill Hablamos L caen as Frp Vr CEA E HP Perrie dne 2117 a 4 Wicerd Y ee ee d han Toca Coie aamed Daa Toda W aih Wiig D Report of 11 03 06 Total Recleaned Items 0 00 Reported By John Manager 0 00 ual HM Pg U nnd Total
57. if they are correct Out Verify that each of Pay Outs listed are correct and press the OK button When the Notification Box appears displaying the message Are You Sure press YES if they are correct When you have verified all the Sub Folder amounts and answered YES to each one you will see a check mark next to each item on the bottom of the form NOTE you must go through EACH tab whether you have applicable amounts or not If the check mark does not appear next to a particular Sub Folder choose the Sub Folder from the top tab verify the items listed and press OK When the last Sub Folder has been confirmed a NOTIFICATION message box appears stating Are you Sure to Close This Station No more transactions on this station allowed Choose YES or NO You will only get an additional message box displaying Are you Sure to Close the Store if you choose YES Press YES A message box will display to confirm that your store has been closed 4 Prepare your bank deposit slip as per your current store procedure and store the store float in the tray as usual Remember to leave the cash drawer open 5 Print the Till Report Ensure that the Till Report tab is highlighted and press the Print button Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 53 6 If your system is equipped with Online Credit Card Processing like TPI and you have setup customers with COF select Batch Processing option to
58. information see Special Requests under Management 6 Key Tag This is a unique bar coded key tag which is assigned to the customer The key tags are used for quick identification purposes which are attached to the customer s laundry bag or key chain For additional information or customized orders please contact your sales rep To assign a key tag to a customer simply scan the barcode 7 Inactive Customer Checkbox To make a customer inactive simply select this option Please note if there are out standing invoices for this customer you can t make customer inactive To activate inactive customer see Customer Lookup Section Customer Marketing select Marketing tab to view update marketing section of the customer profile If your system is configured for Rewards Point system customer current classification and the total collected points can be viewed If customer does not wish to receive points simply disable this option Email Properties Select this option if you like to use TMS to send email SMS for eMarketing Ready Orders or allow them access their account online using your website For additional information see eMail Configuration under Management or Contact your Sales rep for additional information for connecting your website to your TMS database LIST Properties Enable This Customer to Receive Marketing E Mails Enable This Customer to Receive Ready Invoice Notification E Mails Enable This Customer to Rec
59. out the cost if you are paying someone to do the service like wholesale Prompt Price Enable this feature to be prompted for item price if is not a fixed price Disable Tag Enable this option If you like to disable printing Tag for this item Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 128 Update Items Update items is used to make changes to the existing item description options price or add a new price for the same item under different service or schedule Follow steps below to update Item Select proper Department item form the menu Select Update item Make changes to the Description or options as it was explanted in Add Item If make changes to the price select Price override it and select Save Price Changes If you are adding a new Price for the same Item under different schedule or Service select proper schedule Service enter price then Select Add Price S moo Ir MISC SUEDE Update hems NAPKIN r OTHER ITEMS 5HIRT SHORTEN SIMPI PANTS SMIRT PILLOW ROBE ROLLER RUGS SARI SCARF SHEER SHEET MEN SHIRT rand m 210 0 I rz m Ct Praca 04 Bees 1 1 1 Add New Herr Update Mens SHORTS SKIRT SLEEPING BAG SLIP SOFTENER SOLE STOLE STUFFED TOY Copyright Computer Systems Int l TMS 2 4 4 version
60. payment method Invst 1d4853 55 0048357 Olea ao 010485 Olea ac 104451 1d4867 0104959 a m Checked Out Invoice Report From 11 03 08 to 11 03 08 Consolidated Report Print time 12 08 08 5 32 25PM Total 10 20 Bal Payment 14 29 Charge 00 Charge 5 73 Charge 18 95 Charge 23 55 Charge 2 45 Charge 0 00 Charge 0 00 Charge 11 15 Charge 10 15 Charge O00 Charge 0 00 Charge 2 65 Charge 4 40 Charge 6 60 Charge 43 40 Charge Gnd Total 952 40 Jennie GSO Jennie 964 75 Jennie 083 70 Jennie 1 007 25 Jennie 09 70 Jennie 1 016 30 Jennie 1 066 50 Jennie 1 077 65 Jennie 1 08 7 80 Jennie 096 60 Jennie 1 102 05 Jennie 1 114 70 Jennie 1119 10 Jennie 1 125 70 Jennie 1 169 10 Jennie Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 ASSOC Cust RIEDEL DA OLSON DAYI LE PER MAR SCHWARZIGU LASCOLA K MULLANE M BURT SHAW FRANCISCO VETRANO S WILLLAMS R WITHIAM IE FRANCISCO LEADBETTE ZIMA KARE 67 Sales Productivity Report Sales productivity shows total of invoices that were done assigned by certain associates To run Productivity function go to Ready menu and scan invoices and then associate barcode You may use this report to find out commission that you may pay your Seamstress for example Trans List in Invoice Utili
61. prompted for payment date during customer account payment in Invoice Utility Print on Barcode This option adds store id on the barcode for those who have multi store operations to avoid scanning wrong invoice during ready or other scanning process It also adds special barcode to quick ticket when scanned from invoice utility it bring up invoice update function auto to save time and avoids errors Next Lot Tag Color If you are using Lot Tag you may override the next Lot tag color Next Lot Tag Number If you are using Lot Tag you may override the next Lot tag Number Enable Package Order Use this option if you like TMS to auto break your invoice into multi orders if exceeds items per invoice in schedule For example setting Max items per invoice to 6 an invoice with 17 pieces would break the invoice to order 1 with 6 pieces order 2 with 6 pieces and order 3 with 5 pieces Customer receives one invoice with all pieces There are some unknown issues with Stock reports when this option is in effect Type processing in Tender Screen Checkout checkin Set Invoice Status to Enable this option to auto checkout invoices when manifest is Out in Manifest created Show Coupon List At Enable this option to show you all predefined coupons in Tender Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 115 Tender Screen Use Store Default Use Management gt system gt Store hour
62. shift Enter Till Float 926 75 _ J 4 516 7 89 com 9 A confirmation box appears to make sure the till float and system date time is correct Press Yes if it is correct and No if not adjust as needed Notification The Float is 526 75 Today Is Tuesday December 23 2008 Are You Sure Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 15 Main Menu Anchor Page The main menu is the anchor of the TMS system From here you are able to quickly access the most common functions of the system and get the status of production Please note that depending on your job class you may not be able to access to some of the features To activate a desired function simply touch or click on the relevant button You may also use the quick short cut number to access the desired functions E g to access the ready function you may press 6 on your keyboard If you would like to keep track of employee s time sheet the Clock In and Clock Out buttons are used for this Once the Clock In button is pressed a confirmation slip will be printed on your invoice printer To make this a mandatory feature please refer to the management section of the manual Quick Production status bar click on the shortcut Current TMS Version Store id Station id to get a detailed report 2 22 E X 9 Check In Check Out Invoice Utilities Merchandise a Management lt gt e e EV
63. stop section to assign proper stop See the Delivery section under Management for additional information 6 Address Customer s ship to address if it is different from the mailing address 7 More Click on more option to add additional information that will be printed on the manifest Pickup Location Enter the pickup location E g front door back door garage Pickup Instruction Enter specific instructions to enter the premises e g security codes Not at Home Instruction Enter specific instruction for the driver if the customer is not at home E g leave the package by the neighbor Note Enter any special notes to the driver For more information see delivery instructions If customer would like to hold the delivery check mark Hold Delivery and date Invoices for Hold Delivery customer will not show on manifest Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 36 Special Request 1 Crease Select this option if the customer requires a crease on the garment 2 Fold Select this option if the customer requires shirts to be folded or boxed 3 Starch Select this option to enable starch preferences 4 Starch Preferences Customer s starch preferences which will be printed on the invoice 5 Others Select the appropriate memo from the dropdown menu or make your own memo This option will be printed on the invoice E g Call me when the order is ready For additional
64. tag at item level Print Zero Quantity Enable this option if you would like the tag to be printed for multi service items which has zero quantity on the second service E g dryclean pants which needs to be hemmed The system would print two tags for this service Enabling this option would print different formats of the standard tag i e it would duplicate the same information that is on the left hand side to the right hand side with no due date Tag Disable Due Date On Tag Enable Permanent Permanent Tags are referred to Heat Seal Tags with customer id Tag barcoded and mostly used for Laundry shirts for losing prevention Enable this option to print this tag auto on Zebra Printer If you are Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 121 PO interested in Tracking Tag system refer to this section of the manual Print Extra ID Tag This option is a customized option used for double tagging purpose Print Dispatch Tag This option is used to print laundry bag tag id on Epson Thermal printer or if your system is equipped with Zebra printer print special tags for hotel invoicing purpose The permanent Tag printer in TMS config has to be setup to Zebra printer if this option is to print Hotel Dispatch Tag If your system is set for Tracking Tag feature enable this option to be prompted for pre printed Heat Seal Tracking Tag for new items during checkin process For additional info refer to
65. that are due base on item customer route and service invoice narrow or wide format Use this report to make sure all due items are ready for the selected due date Select Show only not ready invoices option for this purpose You may select a customer to see all related due invoices For example use Select Wide Format By Service Laundry to get a list of all invoices that are due back from your wholesale that cleans the laundry shorts for you Due Items report by item Due Items Report Descrintion Price SubTotal ZIPPER FIX 500 5 4040 HBEDSEPREAID OUEEN 5 040 1 5 08 SHIRT O4 ANGER LAUNDEY 1 74 45920 PANTS 5 03 1 715 80 PANTS SEAM REPAIR LESS THAN 6 INCHES 23 00 23 04 SWEATER 5 24 212 10 SHIRT DEYCLEA ON HANGER 522 229 42 BLOUSE 5 03 4351 42 BLOLUSE SILK 4 06 16 25 JACKET 5 78 52 00 TIE gt 1 2 404 VEST 5 75 11 545 COLOR RESTORE ITEM 4 4040 3L 00 HTE ITEMS OO 240 040 BLAZER 5 03 1215 99 SKIRT 4 78 6210 COAT FULL LENGTH 10 29 22 00 COAT DESCRIBE ANT PRICE 0 00 000 DRESS HEADS A SE0OLIIAS 13 50 27 0 TIIS 1795 RS A BR ba nA d iab Over Due Items Report Overdue Items refers to orders that are long overdue in you inventory like over 30 days for example This is a lost cash flow and income Use this report to find orders and have your staff call these customers to pickup such orders This report could be sorted by Invoice Conveyor Locatio
66. to record the person s name who Out picks up the garment without a receipt Print Invoice At Enable this option if you would like to be prompted to be able to print Check Out invoices at the checkout Item Weight round Use this option to round up the total weight of the bag to closet pound if up you are equipped with Digital scale for Wash amp Fold items Print Invoice Bar Select this option if you would like to print the invoice number bar code Code On on the store customer copy Store customer Copy Print Customer Bar Select this option if you would like to print the customer number bar Code On code on the store customer copy Store Customer Copy Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 120 printed 5 2 This option is used countries like South Africa that by Law prices include taxes but taxes have to E shown at the m of the invoice Conveyor Slip on Use this feature to have a Conveyor Slip printed on the store copy Store copy Some customers without wireless scanner or for accuracy purpose tear off the conveyor slip after invoices are placed on the conveyor location is noted on the slip and then is entered to the system using Ready function Print Tag At Checkin Enable this option if you would like the tag to be printed automatically at checkin Print Due Date 1 On Select this option if you would like to rush your production staff to Tag orocess garments a
67. you like this coupon to be applied only to invoices with Min order This is a Daily Coupon if you wish this coupon to be printed or applied on certain days select this option and day of the week Contents If coupon is to be printed you may define the body of your coupon using Contents screen as the sample below Your Coupon Top CONGRATULATIONS YOU HAVE EARNED Mos 7 10 OFF Your Next Incomming Order r Ortes valid Tor Your Dry Cleaned s Pewards members Valid Disclaimer only at Your Dry Cleaners Hot valid with any other offer You may applicable sales Limit eoupon per purchase not be reproduced Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 98 Loyalty Rewards Point Program Increase your sales automatically by using TMS Loyalty Rewards Points System e Define your own loyalty and point system e Define your own redemption point and redemption coupon Print redemption coupons automatically to encourage customers keep coming back e Classify customers based on the collected points for more rewards Customer Classification System System Options Customer Classification Class Name Gold Schedules Er Services P Starting Point 2000 00 silver Active Prices Points Upcharges T E u Points Per Dollar 100 Tender Type Appr wFETR Job Classes Paycode Store
68. 0 0 0 0 0 0 0 2 75 SUEDE amp LEATHER 0 0 0 0 0 0 0 0 0 0 0 0 Customer Notes Use this screen to make any notes on the customer The customer notes is a useful tool to make notes on any customer s complaints special requests etc 1 Associate Click on this option to stamp the associate name as to who is creating the notes 2 Time Stamp Click on this option to stamp the date and time of the notes 3 Print Click on this option to print the notes Sales Person Sales Rep Select or create the appropriate sales person if you would like to keep track of the sales representatives that relate to this customer The system uses sales reps to create certain sales or management reports At the checkin process you may also assign a sales rep to a transaction Please see the Checkin section for details See Management on how to set up a sales person and commission Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 38 Hotel Guest Wholesale Invoicing TMS has a build in Hotel Guest and wholesale invoicing feature designed for ease of use and to save you time This process makes invoicing much easier as you are not required to create a customer profile for temp hotel guests or wholesale accounts Note It is recommended that these customers be on a different price list To add a new price list please see Schedules under management Add a new customer and use the appropriate price list Enable the Pro
69. 1 Prini Name On invoices or Report Increase Quantity Selecting Alert 0 ems At Check Out Print Barcode On Print Wash and Fold Chart 7179979979791 un7uuu uu Set Invoices READY when scanned on productivity Print Store Address at Bottom Use Tracking Tags for Ready Function Enat e Date Selechon for Receming Payment For Charge Customers at Account Paymen Print Store on Barcode 7 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 113 System Options This screen is used to configure the system to enable disable certain features allow or options which are explained below in detail System Control Enable Short Cut If you don t use Touch Screen you may enable this option to assign for checkin shortcut to menus items services departments through checkin process Use the short cut code to access the menu Enable Previous If this option is enabled the system would disable any transaction to Closing Store Clerk be entered if the previous day process in not completed See the End of Day Report in the Reports section to balance your till and the end of each shift Put Account Payment Enable this option if you like to auto issue a credit note for customers Over payment as credit who make payments that exceeds the account balance Otherwise note overpayment is rejected Credit notes is auto used by the system over next account payment Phone Format C
70. 2 L2 ZO hock I L0 2008 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 Ar hd TLEER 3 14 416 497 2023 N21 5457 50 INWUHCE 1540 INVOICE INVOICE INVOICE INVOICE INVOICE INVUICE Received Thank Yos PELL rala None 11 STATEMENT Page dod COMPUTER 313TEXS ROAD jas STATEMENT ATE December 11 2048 TC MSU MENEE CALDE PLEASE ITEMS Bro Pa H THE Oe AF RE TUR THIS TH ETATIS WITH PSU ET AMOUNT Involce A wni HA ion HS 1665 Dj QI 05429 0564 1 Hr86544 Marketing Increase your sales automatically and systematically with no additional cost TMS e Marketing tools allow you to send emails or customized letters in no time Tracking 1st time customers Recognize your Most Valuable customers Get in touch with your Inactive customers that used to be your top customers Classify your customers based on value they spend into Platinum gold and silver category Keep track of your customers Birthdays show them that you care Create customized Letters coupons email templates to keep your customer coming back Send Promotional emails create address labels and create mail merge with Microsoft Word Export data to Microsoft Word or Ex
71. 299 the tag resets back to A00 Auto Lot Tag Lot Tag id is selected base on the selected Due Date that is each due date has it own Lot Tag Use the schedule to override the next Auto Lot Tag for each day of the week Checkin automatically at the end of the checkin transaction Enable Detail Option Enable this option if you would like to keep track of the colours patterns and fabrics of the selected item If this option is not enabled you may select this option at the checkin screen by pressing the detail option button Enable Customer If you like to disable discount for certain schedules disable this option Discount Enable 2 for 1 feature TMS has 2 for 1 option that is it charges price of one for 2 items if this option is activated You also have to enable this option at the itme level or Service Level Enable Delivery Enable this option if you would like to provide pickup delivery service Option with this price schedule Enabling this option would allow you to setup run stop for your delivery customers Force Invoice Enable this option if you would like to bypass the checkout process for Checked Out at your wholesale accounts Enabling this option would make the system Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 122 checkout the garments automatically during checkin process Business Customers Inactive Option would be available in the future Default Schedule Points F
72. 3 139 75 2 531 67 00 10 585 0 amp 17 91 s b IO 672 08 LO 786 95 n D n Ho 256 pod C 6 7 amp 60 121 98 ELLE D n 7 596 02 Total Sales Total incoming orders including taxes Gross Sales Total Sales Total Collected taxes Net Sales Gross Sales Discounts Coupon Commission due Total Adjustments All adjustments made to invoices on selected dates for invoices that Credit Note Received Total Credit Notes were redeemed Net Receipts Total Receipts less Coupons paid as tender Credit Notes Commissions Amount On Hand Net Receipts Total collected paid out Tender Type Total of each Tender Type used for Receipts refund or paid out 0 Tax Environmental Free and Same Day upcharge Total For Receipts Refunds paid ii p Amex 1321 7 amp Cash 185478 Check 1005 69 Credit 69 26 Dehit 147 19 Discover 222 16 Master 1805 10 Visa 4555 Receipts Refunds hales TAN 89 ENV 24300 sl Paw 1021 44 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 I Paid urs AU go p p Gross Receipts Total Receipts including Taxes Coupons Credit Notes and ar 1321 78 1515 59 1005 59 oo 25 147 15 222 16 10 4655 90 OTST 843 54 IAHI 2656673 IAHI 1110 27 56 Sales Report Sales Report displays
73. 5 86 Sales Commission Sales Person Commission report displays all transactions for selected Sales Persons with total earned commission Sales person can be assigned to a customer profile under Notes tab or during checkin process by selecting Misc Sales Icon Select predefined sales person Default sales person is selected from Customer Profile if any For additional information on how to setup Sales Persons refer to Management Section Commission is calculated only for invoices that are paid Simply select summary or detail format and the sales person Sales Commission Report The following is a sample of Sales Commission Detail Report Sales Commission Summary Report 12 09 08 12 11 08 Saleat Sales Phone Invoices 4 John Lee RH alike Smith i Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 87 Labels Printing Select Labels printing to print all required barcoded labels You may use Avery Dymo label as it is marked on the selected option Labels can be printed on any Windows Installed Printer with selected Avery or Dymo Labels Guides ipa Of Shift Report Report ey Misc Report tock Report Price List G Customers Report Time Sheet C Avery Standard 5160 Label C Avery Standard 5163 Label R rt ans Enna ii Labels 5 amp The usage of each label is explained below
74. 7696 PANTS SPECIAL 4 50 87696 BLOUSE WITH RUFFLES 87695 SWEATER 87605 LIGHT 87694 SWEATER 87694 SKIRT LONG 87604 COAT SHORT PEA COAT Eas r r E ummary Total Items 11 Total Debit 62 75 Total Credit 50 00 Balance 62 75 6275 75 xs 0 Checkout Function Sequence of Events 1 Select Check Out option from the main menu 2 Scan the customer s invoice or type the invoice number in the Invoice field Note You can simply select the customer and press OK if you do not have the invoice or would like to check out more than one invoice at this time and the system will retrieve all outstanding invoices pertaining to this customer 3 Alist of the invoices will appear on the top right hand side of the screen and an image of a blank invoice will show on the left hand side Select the desired invoice that needs to be checked out or press the Select All button to select all the invoices Note When an invoice is selected the system will display the details of the selected invoice on the left hand side of the screen if however all invoice are selected the system will display the details of the first invoice on the left 4 Atthis point all items on the selected invoices will appear under the pickup list Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 40 Note If an invoice was a Quick Invoice the QC field is marked on the Invoice List and cannot be
75. CH 1 Invoice Invaice F Visa Check Invaice P Cach Update Invece Update Check Invece Update Invaice Update Update Update Check P Cash Update Update Invaice Chock Update 9 20 am LOCKPORTLegiers 1 12 pm COATS4 Legterx 1 26pm COATS 4 14 26 pm CUATS 4 214 pm WIZNER D Criansante 12 46 pmi LATHBUR Cransante 11 15 am LATHBUR Legters 11 15 LATHBUR Legters 8 20 am XOMENWK Lezters 1 53 DOMENIC Laver 8 29 DOMENIC Legters I3 pm DOMENIC Cransante I5 pin DANI AM 415 pm COOPERS Whalen 3 56 pm COOPER 5 Whalen 4 15 pm COOPERS Whalen 219 pm LAKEMAN Leeters 2pm LAKEMAN 1 26 pm LAKEMAN Cigansanle 2 40 pin 1 33 pm STROBEL H egters 1 33 pm STROBEL FLeziers 4 15 pm STROBEL Hmbney 4 165 pm STROBEL AHmbmey 12 21 pm SCHER 12 24 pem 1227 pm SCHEIE Witteap 17 717 maen TTA LT Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 61 Service Summary Sales Report Service Summary reports shows a summary of all services for checked in invoices with adjustments for the selected period Adjustments refer to invoices that were issued before but changed in the selected period service summa Printed At 3 44 34 PM Reported By Manager Manager Report From 10408 To 1 05 08 Total Sales
76. Fold report Select by invoice Washer or dryer option 3 Usethe narrow format if you like to have the report printed on Invoice Printer Misc Report 44 E MainRepont Machines cr 9 1 10 2 55 7 8 1 2 1 7 890 14 4 2 593 n7 ull i 2 2 1 Roh 17 18 19 1 3 3 12 23 2 10 17 19 2 1 06 08 5 1 t ixi 25 7 qnn 10 18 2324 28 1 5 4174 25 27 i u Tirving ant Total Washing Casi Total Casi Weight 3 Zoom Factor Page Width Email Me Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 111 Wash amp Fold End Of Shift Day Report Having processed wash amp Fold invoices through Wash amp Fold process end of day shift report displays all washers amp dryers cost into the cash folder 1 Select Reports 2 End of Day Shift report select Cash All invoices and washer amp dryers are added into this report to help you balance the till For additional info on End of Shift Day report please review this section of the manual End Of Shift Report ii meu pone 12 47 0002915 Prepaid Credit 9 75 Washing Inv 2914 2 75 Washing Inv 2910 5 50 Washing Inv 2915 12 60 0002916 Prepaid Credit 8 00 Washing Inv 2913 4 5 Drying Inv 2914 OO f Cash Copyright Computer S
77. Hours Tools Specials Redeem Points Customer Classif Management Employees Conveyors Wash and Feld Production Special Request realiri arditi El Follow steps below to define the Loyalty Point program 1 From Management function select System gt Customer Classification 2 Use the New icon to add a new level as you wish Entry level always starts with O Point 3 Enter total points per spend for each service The easiest way is assign 1 point per 1 If you don t wish to reward point for Laundry simply enter 0 for Laundry service 4 Select Update to save the settings In this example Entry level is 0 Silver is 1001 Gold 2001 and Platinum is 5001 Therefore if a customer spends 5000 becomes a Platinum customer and could qualify for better rewards See Redeem Points on how to setup Redeem Coupon 5 Having defined the customer classification for Rewards program next you have to setup the actual rewards for each class Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 09 Follow steps below to define the rewards for each customer class 1 2 3 4 5 From Management function select System gt Redeem Points Select Customer class from drop down menu like Entry Level Enter Total points for this reward This point value has to be in the range of this class and next class In example above you may is any value between 0 1000 since next class Silver starts from 1001 Se
78. List and Payment Method from customer profile More options for services dept or items Wed Thu Fn 5 26 92 A 4 Quick Customer History Total Spend to date Credit Note Last Visits Total Visits To get detail of the transaction click on the shortcut Delivery Route Name and delivery days for pickup delivery customer Customer s Preferences in Red Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 19 Checkin Function Sequence of Events Select checkin option from the main menu 2 A number pad box will appear prompting you to Enter Pin Input your security pin number and select the OK button 3 The customer search screen appears on the left hand side Select the customer as per Customer lookup process 4 The service options will then display on the right side of the screen And a blank invoice on the left hand side with customer s information Select the desired service type Like Dryclean Laundry Alteration etc 5 Select appropriate department that needs to be done such as Shirt Pants Suits etc 6 The Items sub option will appear Select the appropriate item such as Skirt Detail option menu will popup Select appropriate colors materials and patterns You may add other information on the garment such as Type Color Fabric Starch Crease etc If you like to disable the detail screen during this transaction you may select Don
79. MS 2 4 4 version User s Manual August 2015 114 p colors upcharge option on the same line of the invoice Print Schedule Name If you have multi schedules printing schedule name on invoice might help you during sorting process Print Big Font Invoice Prints larger font on Thermal Format invoice Print Zero Balance To save paper enable this option to avoid printing statements with Statement Zero balance Print Name on Invoice If you don t wish to print your associates name on invoice disable or Report this option That s print employee number Increase quantity while Enabling this option increases the qty of items every time a color is selecting colors selected during checkin There are some unknown bugs with this feature and is not recommended Alert 0 items during Enable this option to alert you for any 0 price items to avoid losing checkout revenue on some items that are to be priced later You may use 0 report under Misc for this purpose Print Barcode on Top If you are using Windows Printing format you may enable this option to have barcode to be printed on the top Print Wash amp Fold Chart Enable this option to print the Wash amp fold chart on wash amp fold invoice Refer to Wash amp Fold Section for more info Print Store address at If you are using Windows Printing format you may enable this option the bottom to have store address o be printed at the bottom Enable Date Selection Enable this option to be
80. Mom ue Wed Thu Fri Sat 27 28 29 30 31 1 3 4 5 7 8 9 10 11 12 13 14 15 16 18 19 20 21 22 23 24 25 26 27 28 29 1 a 14 7 8 C Today 2 2 2008 Producton x fren d 7 77 Delivery option might be removed if delivery Default Pickup time is calculated from Store Hours or item Customer is picking up the order table You may change this by selecting any other time n br Total 24 Ou 75 BRONX Mon Tu hems 7 Production summary is calculated from predefined capacity in Service table and total promised items for that day 22 Pre Payment screen option will popup if pre pay option is enabled in the schedule If this option is disabled select Pre Pay icon from the icon tray in case customer would like to pre pay the order Please note the system can be setup to apply a pre defined discount for pay pay orders To learn more on this feature please read Management Section Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 23 23 Select payment type then amount and press OK button For additional information on this process please read the Payment Processing Section 24 If you need to view update customer profile during transaction you may press customer s name on the top left corner of the screen The system would switch to customer profile You may update the customer information or may n
81. PLU SKU for the retail item Gift Card TMS supports gift cards that are issued by Paymentech through Point or Payware Connect Card Processing Gift Card function allows you to lookup the balance on the gift card Simply Swipe the Gift card For additional information on how to configure TMS for Gift Cards please read Gift Card Processing Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 106 Machines Setup Wash amp Fold Functions TMS has special features designed for Laundromat operations This section explains in detail all aspects of Laundromat operation and how to setup and track wash amp fold process To get started go to Management gt Management Wash amp Fold System Management Employees Conveyors Production Special Request Greetings Conditior Pole Display Messa Delivery Settings Sales Wash and Fold Size I8LB PreSoapMez Soap 302 OxyCea 02 Sleach TZ CUP Release Form Email Config Company Departme Inventory Payroll e Select Add to add Washer or Dryer descriptions This info will be printed on invoice with wash amp fold item to help your staff with amount of soap softener etc to be used for certain machines Use remove icon to delete or Edit to make changes configure system to print this info go to System gt System options gt Invoice gt Enable print Wash amp Fold Chart options Copyr
82. Sequence of Events 1 2 3 Select merchandise option from the main menu Select Walk in or regular customer as before Select appropriate department that product is classified under such as Zippers thread misc and etc You may scan the barcode at any time during transaction and the system will auto select the proper product and will be added to the invoice screen on the left hand side The process is the same as checkin screen Merchandise invoices are checkout auto If your merchandise items have setup with SKU PLU simply scan the barcode on the item As Merchandise items are sold they are deducted from Inventory If total on hand is O the system would not allow to sell the item unless it is allowed in Merchandise setup To get a list of all items in stock go to Reports gt Stock Report gt Merchandise report To make your own PLU SKU label go to Msic For additional info on how to setup merchandise items refer to Management section Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 47 Ready Ready function is a set of different operations grouped in order to assign location to reader invoices Scan Productivity Productions make Delivery Manifest or assign preprinted lot tag to orders Please note you may use a regular scanner wireless scanner or PDA to do these processes Use Read From File option if your system is equipped with PDA to collect data For additional information on sup
83. TE 130 ARENO W e 130 da an cen ME 130 UID CM Al GOS membr 131 Ug M M 132 OTIC SE YDE TEENS 133 JOD Clas SOS 135 138 FIOHES oec acte M ML d MA I UM er ener DUM 138 138 Change Dre E 139 Delete Obsolete Transactions eos eo ear exta o aa ek recom re va dara Pav ea a eund 139 Pele Manh SUNT T T TS 140 Delete dna3cttve CUstOHle Sutesssacdodt ode rep asus uon aude 140 Undo Account 140 MOL B6 CUStOTIIGES A 140 Download new update from 011 140 Pamane ial C Batges Grossen DDR 140 c uM AE N MM 141 141 141 EMS COn 141
84. Y OF d eco osten 99 IASSOCIALCS oven Conn a ugs t 99 PACKING AGS mS 89 Produchons LaDelS 90 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 5 MOTE REDONIS uis eiat bxirib dana eaa History Tracking Reports coe ael Claves Ld 91 HEMENT iiie idi rue EE EC 93 digitale X 95 redo rom m Loyalty Rewards Point Program 99 Customer ice oap eina PEERS 99 Rewards Point gt 100 Schedule and Customer Profile Point System Settings 100 Email Configuration 101 Misc Functions 104 104
85. able keyboard command Displayed Lists There are many list views within TMS NET Each list contains title column headers that act as sort buttons Double clicking on one of these column buttons forces the list to sort in the order of that header type For example the Customer Search list displays customers by customer id Double clicking on the Customer header button forces the list to sort all entries by customer number Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 10 Keyboard Commands Uniquely defined keyboard commands corresponding to touch screen buttons are denoted in the lower right hand corner of each button Keyboard commands are shown in this document with brackets Around the key the touch screen button key does not contain brackets The following are all examples Function Keys F1 thru F12 The F1 button to bring up TMS online help manual The F2 button can be customized to call your own defined external program The F3 button can be customized to call your own defined external program The F4 button displays all price schedules menu in checkin screen The F5 button allows you to switch to different store in a centralized database with multi stores s The F8 button always displays system calculator The F10 button selects No Sale function and opens the cash drawer The ESC button always exits from the current view without saving changes The END
86. aff to be able to logon from any stores regarding the working store in their profile Allow Exiting system Checkmark this box if this employee can exit the system to Windows desktop For security reason you may want to disable this option Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 135 stores Enable Opening cash Checkmark this box if this employee is allowed to open the cash drawer drawer for no sale option You may get a report of No sales under History Tracking report Allow Accessing This option is used for Mat Rental to allow staff to access Memorized Memorized Trans Transactions Enforce To Clock In If you like to track employees time sheet enable this option to enforce staff to clock in and clock out Login by Pin Finger Enable this option to allow staff to use either Pin or Finger print to Printer Reader access the system Logon Only by If your system is equipped with Finger print biometric reader enable this Finger Print option to make your system more secure That is staff with this job class can only access the system using Finger Print Biometric reader Allow Updating Checkmark this box if this employee is allowed to update the customer customer profile profile Allow Giving Checkmark this box if this employee is allowed to give discounts to Discount to the customers customer Allow updating Checkmark this box if this employee is allowed to update the customer
87. al mark in function Production efficiency reporting System navigation tabs Function selection buttons Problem order alert display buttons Recent transactions list Scrolling message marquee Customer Management Unlimited number of customers Lookup by name phone barcode etc sales A R R preference HSL history Customer profile indicators Merge reassign utility Backup amp Maintenance utility Visit tracking and history Order Management Unlimited number of orders Quick Detail Rack Pickup steps Add definable process steps Order mark in Hold function Multiple mark in formats Intelligent invoice splitting Automatic promised date calculation Barcode printing and scanning Barcoded visual physical inventory Prepayments allowed at mark in Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 12 Multiple Partial order pickup Exception Handling One stop item order level editing oplit Redo functions with reasons Void function with reasons Employee Management for Payroll tracking Integrated employee time clock Productivity tracking Production Tracking Management Reporting More than 110 unique reports Optional report writer Cash check Credit Card Gift Certificate A R tender User definable tender types Credit card on file otep based automatic payment Flexible Printing Thermal invoice support Order pickup rack pick list Document template editors On Demand printed garmen
88. anagement System icon to start the program Input your security pin number that has been assigned to you Default PIN is 1000 If your system is equipped with Finger Printer Biometric Reader simply put your finger on the Biometric reader To learn more about Biometric reader please refer to our Installation guide 6 Touch the OK button This may take a few minutes to load the data and launch the program Mi Msc PL Mae 2 7 Check In Check Out Invoice Utilities Merchandise Management Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 14 7 After successful logon if your system has been set up with the multi shift option you will be prompted to start the new shift if not you will be prompted to open store Press Yes to continue Please note if No is selected you may not be able to use the system until store shift is Open Note If store was closed accidently you will not be able to do any transactions until store is opened To fix this Go to Reports End of day shift and select Reopen For additional information read End Of Day reports Notification Do You Want To Start a New Shift Shift 2 9 A number pad box will appear prompting you to Enter Till Float Input your Float value after you have counted your float and touch the OK Button Please note the system remembers that last till float you had entered the day before during the cash up of the last
89. ard On File transactions Point is a highly configurable web based payment gateway service that enables credit and debit payments to be processed from TMS with Internet connection using Verifone Vx820 or Vx520 EMV capable terminal New Point Services takes the guesswork and complexity out of managing multiple payments and payment technologies while adhering to security and compliance standards and helping merchants prepare for EMV As a managed payments solution Point gives merchants a competitive edge by empowering them to focus on their core business while giving them the flexibility to define and deliver the payment experience that best meets consumer expectations As a subscription service Point also alleviates the need for up front capital investment The service includes 24x7 support encrypted gateway transactions integration for new methods of payment ongoing EMV maintenance and merchant support and full PCI compliance One EMV Terminal can be shared with multiple stations TMS uses Payware Connect to process credit cards on file for batch processing TMS is validated with Paymentech First Data North CardNet Elavon and Heartland Please visit CSI website for additional information and pricing http www computersystemsint com Product Cat 40 If the total payment due is not sufficient and you have the Partial Payment option enabled under the schedule the system will allow you to do a partial balance forward This option is ok during t
90. are explained below Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 138 Change Prices Use Change Prices to adjust prices apply discounts or setup cost auto for selected Schedule Service or Department Follow steps below 1 Check mark the desire Schedule Services and Departments You may select All to check mark all 2 Enter the value or 96 into Change field If you like to decrease the price enter negative number i e 5 3 Select the rounding to option 4 Select by value or 96 option to increase or decrease the prices 5 Select Change Price to apply changes If you wish to enter cost for selected items enter the cost and select Save Cost If you like to apply certain discount to certain items check mark the items enter discount and select Save Discount In the following example Selected Dryclean Laundry Household adn press only items are increased by 1096 and rounded to closed Quarter Upcharges Tax Coupons Tender Type Job Classes Paycode Store Hours 3 Tools Change Delete Obsolete Delete Delete Inactive Unda Account Merge Custome Download New Financial Charg License Backup Databa Index Database Tms Config Specials Redeem Points Customer Classif Kiananermant BRETAIL PRICE aii EJHLAZEHR COAT HACKET EJESANT 581
91. ation Customer classification is defined based on collected points i e Bronze Silver Gold etc For additional information on how to setup Point and Point Redemption please read Marketing Section Credit Card Batch Processing COF To process payments for Charge customers who are on Delivery Route schedule TMS allows you to keep your customer s credit card on file COF and process it automatically at the end of day month depending on your requirements To setup customers credit card on file please read the section on Customer Profile There are two types of COF daily and Monthly COF customers are Charge customers except their card is charged at the end of the Day Month COF customer s invoices are usually checked out through Manifest and charges are posted to their account However if you like you may charge the COF customer through Payment Processing during checkout System will auto select the card and will charge the Card On File Use the following method to charge all COF customers in one easy step Please note if you don t see the Batch Processing Icon below you need to contact CSI to purchase this feature For Daily COF customers i e The ones that Monthly option is not selected in customer profile go to Reports End Of Day Shift report select Batch Processing Once prompted to proceed press Yes TMS will go through all COF daily customers and process payments for all invoices that have out standing balance regardless of In Ready
92. ault price list credit card info special request tax exemption etc The following steps serve to describe the process of creating and or updating a customer profile 1 If the customer in not in our database the program will ask you if you would like to set up a New Customer when you type a letter in the search filed that does not correspond to anything in the customer search table Touch the YES button 2 New Customer Profile Box will open for you to input your customer s information General mote History Banc Compan First Hie 0 Froengit Foi Aimer TH Nama Phone 310 835 0129 BOSDI Seach Company Dey 7 mmidd Adderss 62 BAYVIEW AVE Complex NEW ana jf T Pace 30045 RETAIL PRICE Payment Information Pager Charge Lima 0 redii redit cw 066 De 0200 SMITH Address 52 BAYVIEW AVE Zip Code 90045 F Monthly charge TAX E rempli Fixe Run Name WEST poa y Regular T m Ciystomer Custommet 1 gt l Address 653 BATVIEW AVE NEW TORK Mabe me n J 0025 BN Spec bal Pepsi Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 33 Basic The
93. button always saves the current view Operating Modes Stand alone In this mode the entire computer system is located within each store A system can be either a single computer or an entire multiple terminal local area network LAN Wide area networking WAN is possible but not recommended Databases are local to each store site with data consolidation not practical Data backups and computer maintenance must be performed at each store site Central Database with Local Client Program This mode is perfect for those who have centralized data needs with a small or large number of store locations and who need real time order tracking between stores and head office Centralized accounts receivable pricing promotions marketing time clock management and reporting is made inherently simple in this mode In this mode client program is installed on each store and database on the central server Each store is connected through internet or VPN to the server We recommend our cloud based hosted solution for this process Central Database Using Low Maintenance Terminals Data consolidation is accomplished by using low maintenance terminals and high speed data connections Each store site is connected to the application hosting data center using Windows Remote Desktop connection to the Windows Terminal Server Data backups and server maintenance is performed at the data center This mode is perfect for those who have centralized data needs with a smal
94. c Inventory TMS supports merchandise sell and tracks your inventory for each store Use Inventory function to add your inventory items that are defined in Items table For such items to show up under Inventory make sure the item Stock option is checked To add your inventory simply select store from the list and the item from your item list or scan the SKU then enter total on hand and reorder point If Total On Hand is 0 no sell is allowed unless Allow Over limit Sell option is checked You may use Reports Stock report gt Merchandise report to get your inventory list You may use Misc Merchandise Tags to make your own SKU barcode labels Inventory Sores Computer Systems Intl tems BLACKS 100M01 010 BLACK WHITES 100M01 020 WHITE WHITES 109 02 021 CREAM Total Hand PINES 100MO1 022 100 zi WHITES 1090103 030 BEIGE BLACKS 100 102 GREYS BLACKS 100M04 110 GREYS RENE BLACKS 100 05 115 GREYS BLACKS 1 116 GREYS BLACKS 100407 117 GREYS Allow Cherlimit Sell BLACKS 1008408 125 GREYS BLUES 100 02 207 BLUE BLUES 100M03 215 BLUE BLUES 100104 218 BLUE Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 148 Payroll Payroll is used to view create and adjust timesheet for employee working hours Payroll provides the following feature Daily Time Sheet Daily tim
95. cel for additional reporting or mail merge Follow steps below to create reports and Labels emails 1 Click on the desire icon to create the appropriate report i e Birth Day 1 Time Customers etc 2 Check Mark Create Labels to create Mailing labels for customers that match search criteria if sending Post cards 3 Check Mark eMail Mode if sending emails If you are using eMail mode Email notification program has to be running System uses the default template and coupons that are defined in your eMail configuration settings For additional info on how to setup eMail configuration see Management Function You may go to Email Report to find details of all emails log history 4 For Inactive customers you may select total days without Transactions Enter 0 to get all customers if you like to email customers for certain run delivery Select Sort by run if this is for your route delivery customers 5 When Creating Most Valuable customers report you may select Wide report format that can be exported to use with 3 party vendor marketing program Enter O to get all customers sorted from best to worst Guides Marketing 2 History Tracking Create Labels From 12 11 08 ro12 11 08 Emat Mode Britvisys 13 Users QCutiomers m zj e Email Report 21 Actwe From 112 11 08 M 12 11 08 z gt p inactive Customers Without Transactions 30 3 Days Uniti Now
96. charge all COF customers who have outstanding invoices for today This process might take few minutes please don t interrupt the process Once this process is complete a notification box appears on the screen To get a list of all these transactions go to reports gt Trans Report Credit Card Processing report For additional information on how to setup COF customers refer to Payment Processing section of the manual 7 Settlement option is no longer required for credit card processing All Credit Card Processing are set as auto settle by the processor like Paymentech 8 Once Store Shift is closed you will be prompted to Enter Float for the next Day Shift and will be forced to logout System uses this as the default float to start the next shift day Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 54 Transactions Reports Transactions reports are a set of reports that display transactions report for selected date customer delivery run station or associates in summary or detailed format You may filter the report base on the associate schedule run or customer If selected filter is not supported for the report an error message will display To run any report simply select the date range and click on the icon Each report is explained in detailed below Guides Transactions Report Of Shift Report Select Date From 12 05 08 s Assoones Schedules e Runs To 12 05 08 P
97. checked out as the system won t allow a quick invoice to be checked out 5 he summary of all the selected invoices will display under the Summary Box on the bottom right of your screen 6 If you would like to unmark an invoice that is not to be checked out at this time simply select it under the Invoice List You may also split an order by selecting the Qty field under the pickup list for the items that you would like to split Let s say for example that 1 out of 3 Sweaters is not ready simply enter 2 under Qty for Sweaters and it will drop the one off the check out procedure and you will be prompted to confirm this at the end Note You need to enable Partial Check Out under System options for this 7 f your system is configured to accept only scanned invoices at Check Out the system will not allow invoices to be checked out unless a the proper invoice is produced to be scanned this option prevents mistakes during Check Out as it requires every invoice to be present and scanned prior to Check Out For additional information please check System options under Management 8 You may use the P U Location button to print a list of invoice and invoice locations for pickup U can then use this to bring the proper invoices to the front 9 Press Done when ready to Check Out the marked items and select Yes or No when prompted depending on whether you are ready to complete Check Out or would like to return to the invoice list respectively 10 The
98. ct to CSI support staff in case you need technical help or access CSI knowledge base to find answers to technical questions If you need technical help and you would like us to access your system go to Support page and select proper Help desk Please make sure our support staff is expecting your support request to accept the invitation Laundry Card TMS has a special interface with Laundry Cards from Card Concept Laundry Card function is used to get the balance on the Laundry card Simply swipe the card Card Concepts manufactures and develops automated systems for the self service Laundromat industry LaundryCard was developed to act as a back bone to the Totally Automated Store TAS concept LaundryCard is coin replacement system for Coin Op Laundromats In a LaundryCard store all of the laundry equipment is outfitted with card readers and kiosks called X Changers are installed that dispense debit cards that customers can add value to and start machines The system maintains the customer s card balance and allows them to revalue their card with either cash or a credit card For additional information on Laundry Cards visit www laundrycard com Merchandise Tag TMS has support retail sales through merchandise function and allows to scan SKU PLU to price items auto You may use this function to make your own PLU barcode tag and use it through the Merchandise sale process Simply select the item and create the tag for preassigned
99. cular customer Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 84 A R Reports This report displays A R for Charge COD customers You should make sure to run this report on regular basis to have your A R under control COD customers should not have any outstanding balance Some people consider A R base on invoices that are checked out In that case use Checkout option To get A R for a particular run select desire run A R Detail report show all A R invoices A R Detail 30 60 shows all A R invoices grouped with 30 and 60 days A R Summary shows all customer with overdue balance grouped in 30 60 90 over 90 days For security reason all customers names are blanked out Summary Report Asaf Pucsdas December 09 Primed eos 5 5 Reported John Manager Curren 1 358 75 22510 1 2 5 i EHI 17 45 TELI 17 45 Y Od M6 10 9 95 0131 75 135 70 212 55 16 Sh 65 45 15 1215 13 1 235 WI man 254 92 3 15 281 77 00 14 15 195 24 20 2 15 JR 75 20 18 15 494 1 49 45 166 05 4 0 TeL if Coll Mid t8 47 55 Js GN 281 70 S SI 24 M 22 10 y Cet 11 24 D Mk 475154 4950 513 70 484 24 78 05 25 25 V ed 15 20 78 4 75 4 4 75 4 74 0 60 OL 27 34 0 Of 27 54 O0 14 45 10 3 8 20 10 15 45 7 247 05 97 10 aam eat AU Fra
100. customer account payment method Tax Exemption etc payment Enable updating Checkmark this box if this employee is allowed to update and make Invoices changes to invoices Enable voiding Checkmark this box if this job class is allowed to void invoices Invoices Enable Refunding Checkmark this box if this job class is allowed to refund invoices Invoices Allow associate to checkin customer with over Credit Limit Enable this option if this job class is allowed to checkin a customer who is over their credit limit Allow Manual Enable this feature If you wish to allow manual or 96 discount to be Discount given by this job class Allow Updating Checkmark this box if this employee is allowed to update the discount customer discount option in customer profile profile Enable Account Enable this option to allow staff process account payment in Invoice Payment Utilities View Invoices that This feature is used by some to disallow staff view invoices after being are checkout checked out Why Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 136 Allow Restock If invoices are checked out by mistake you may use Restock option under invoice Utility to put it back into inventory Enable this option to allow restocking Enable using Back Set this option to allow this job class to access back office section Office Management Enable modifying Checkmark this box if this employee is allowed t
101. e Charge Processing If the customer s default payment is set to Charge the system will not prompt for payment during Pre Pay or Check Out You may however set the prompt for payment for Charge customers under system options for in case a charge customer decides to pay sometimes During the Check Out process a message box will appear indicating that the charges will be applied to customer s account If however the charge customer is paying during Check In or Check Out processes select the tender type and follow the instruction above If a customer is not a charge customer but would like to pay later you may select the Charge option Please note this option could be disabled in system options Allow partial pay Once payment is received from a charge customer follow the steps below to post the payment 1 Goto Invoice Utilities 2 Select the customer 3 Select the Unpaid Invoices icon 4 Click on the Select all Invoices icon or manually select the invoices that you would like to apply payments to Note As invoices are selected the totals next to the Debit and Credit are updated 5 Select Account Payment Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 30 6 Say Yes when prompted whether you are sure you want to pay marked invoices 7 Apply the payment using the relevant payment method as discussed before Note Should you select all unpaid invoices and the payment received is less than the balance d
102. e Hours Tools Specials Redeem Points assi zi Active Checkbox Checkmark this option to inactivate the selected schedule Schedule Name or Description Pre Pay Option To enable pre pay option menu to popup at the end of the checkin screen Enable Partial Prepay Enable this option to allow user staff to make Partial prepay during checkin process Pre Pay Option Use this option to add a pre pay discount to transactions that are pre Pay Discount 96 paid Enable Partial Enable this option if you would like to be able to accept partial payment Payment At at checkout Checkout Enable Upcharge Select this option if you would like the upcharge menu to pop up at checkin after an item is selected If this option is disabled you may have to select the upcharge option by pressing the upcharge button at the checkin screen Same Day Upcharge Assign a value or value to this option if you would like to upcharge same day service automatically Check mark Percent option if this is 96 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 119 upcharge 22 Next Day Upcharge Assign a dollar or value to this option if you would like to upcharge Next day service automatically Enable Price Enable this option if you would like your staff to be able to adjust the Adjustment orice on an item in a transaction Enable Price Enable this option if you would like to enable you
103. e and We hope to m nan that business by proveding you wiih the best possible service in order fo help you fo concentrate on your business it 15 cucal tat CS provides first class support that complements our wformaton system solutions Dest Support te report Bugs Ast Questions Suggestions New Release Notes Support Agreement Payout Payout is used to track the daily expenses to make sure your end of day is balanced properly Use this function to record any expenses such as Staff Meal Repair Postage etc Adjust Till Adjust till is used to Put in Take out money in the till total for any reason i e invalid Till Float etc Till adjustment is shown under End Of Day Shift report Select Put in Take out from till option and total adjustment Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 104 Tracking Tag Tracking Tag function is used to print tracking tag in advance for selected customer TMS allows tracking tags to be printed on demand during checkin process however if you wish you may use this function to preprint such tags For additional information on Tracking Tag system and its usage please refer to Tracking tag system in manual 1 Select Customer from Search Screen 2 Select the tracking tag items by check marking the items 3 Select Create New Tags 4 If customer has already Tracking tags select it from right screen and select re
104. e charges Credit Note Debit Note Credit Note List Issued Amount Issued Dete Amount Loft Restock Restock function is used to put an order back into stock if it was checked out by mistake To do this function you have to have management access Unpaid Invoices Use this function to post payment to your charge customers account Once Payment is received from Charge customer follow steps below to post payment Select Unpaid Invoices icon Click on Mark all Invoices icon or select invoices that you would like to apply payments You may press unmark icon to remove the check mark As invoices are marked total Debit Credit is updated Select Account Payment Please note unpaid invoices icon changes to Account Payment when invoices are selected Say Yes when prompted to apply payment Select the date that you like payment to be posted as then use the payment method as before Please note if you select all unpaid invoices and payment received is less than the balance due the system will automatically apply payments to the oldest invoices until last invoice Last invoice might be partial paid depending on the total amount received If customer has credit card on file COF the system will charge the card auto If Payment received is more than actual balance the system will issue a credit note For additional information on Payment Processing see this section Checkin Checkout Select Checkin Checkout to go checkin checkout orders for t
105. e lost Dishonest staff might checkout orders collect money but not process it through checkout function Use this process to scan all orders on your conveyor and create the Discrepancy report of what orders are missing You may use a scanner or PDA like Scanpal to scan invoices You may stop the process and save the file during scanning process and restart at a later time This report can be sorted by Invoice customer name or Conveyor location For this purpose is best to use a wireless scanner If you have a PDA please refer to PDA section of the manual on how to use PDA If you don t have a scanner then you may use the Stock report or select option Without Scanner and type in the invoices To run this process Select Discrepancy Reports and follow steps below Use the scanner and scan each invoice on the rack conveyor storage etc As invoices are scanned in they show up on the Verified Invoices Screen If you like to take a break during scanning press Exit and you will be prompted to save the scanned invoices into a temp file Upon your return simply select Read from temp file option Once you are done select Create Discrepancy Report to view the report Stock Report Verified Invoices On Conveyors Imzaice Due Date 105892 11 19 08 5 00 00 PM 102007 08 23 08 5 00 00 101422 08 16 08 5 00 00 102584 10 04 08 9 00 00 102008 08 23 08 5 00 00 PM 102009 09 27 08 9 00 00 Enter Scan From
106. e sheet is used to create a daily time sheet report for all employees for selected date It displays clock in clock out and break hours in summary format Select the desire date 1 Select Retrieve 2 You can only view employees timesheet if your job class is allowed to do so Time Sheet Detail Time Sheet Detail is used to create a daily detailed time sheet make adjustments and accept time sheet for all employees on selected date Usually one week interval To be able to retrieve the time sheet for other employees you have to be setup as their manager To do so go to Employee s profile and assign manager Use the following method to adjust a time sheet 1 Select from to Date 2 Highlight the employee and select Retrieve 3 Select the time sheet row that you like to adjust by highlighting the row The row changes to Orange color allowing you to edit the row 4 Qoover the Date Clock in Clock out field and make changes Select Accept to accept and save the time sheet row As hours are accepted Total changes to Red color and Approved total is changed Select Add to add a new row in case staff forgot to clock out Select Delete if you like to delete a time sheet row that was added by mistake Select Print to print the time sheet System Management z Payroll From Mon Dec 282008 Mon Jan 05 2009 Hay ma Smith John 000010 Time Sheet Detail A Smith Jennifer 000811 Time Sheet Summa Associates
107. e sure the card expiry date and name appears on proper field then press OK If your system is equipped with Debit Pinpad have the customer enter the pin on the Pinpad and follow the screen Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 29 Credit Card Processing If the payment type is Credit card and your system is equipped with our online credit authorization program select Debit from payment type 1 Swipe the card and make sure that the expiry date and name appear in the proper fields Press OK Press OK again Wait for authorization and then press OK to finish the transaction Upon successful authorization an authorization code will appear on the pop up screen Press OK and have the customer sign the authorization receipt Retain a copy for auditing purpose oo eo I 7 Note If there is a problem with the card you may manually key in the card expiry date name and security CVV furthermore should the On Line Authorization failed message appear check the error message for the reason as this could be caused by a bad credit card bad swipe or even a bad connection DG 138 10 138 10 90 00 4 138 10 138 10 v 0 00 Tender Y Convent rodi Rs J zm 9 cv C APPELLIN P umma p Code 140 Hous
108. eature Use this option to enable Royalty Points system for certain schedules Applicable quick invoices Max Items On Invoice Enter max items per regular quick invoice if you wish to restrict this or Quick Invoice packaging option is enabled under System options TMS breaks the orders auto based on max items per invoice into separate order Max Rush Days Setup rush days to number of days that you consider rush default is O This is used to create rush orders report under Reports gt Transaction report Services This section defines the services that are provided as part of the price schedule and they are displayed at the top level of your price schedule at the checkin screen There is no limit on the number of services that can be created The service defines the top level of the price schedule that applies to certain departments and items If you only have one service the Service menu does not show up in Checkin screen to speed up the process Services BN WA 1 4 TM n TLIE D ALTERATION HOUSEHOLD LEATHER Update Services Select services under Schedule to update or modify existing services Add New Service Select Add New Service if you would like to add a new service to your price list Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 123 Service Options System System Options Schedules Services Departments lem Prices
109. eck the eMarketing section of the manual Home Phone Enter the customer s primary phone number which will be used by the system to look up customers If you have internet connection you may use the Search option to do reverse lookup using customer s phone and find the name and address To set up your Search Engine please read System Options under Management Please use system uses the default phone format that s setup in system option Address Enter the customer s mailing address City Default city name is taken from store information Postal Zip Code Customer s postal zip code Note If you have an internet connection you may use the Search option to do reverse lookup using postal or zip code to find the city and address To set up your Search Engine please refer to misc in System Options under Management Complex Grouping customers by the complex name E g AT amp T Office Building Complex which will be used for delivery Office Phone Enter the customer s office phone number Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 34 14 15 16 17 18 19 Details Dept This a drop down menu that allows you to select pre defined department that this customer is working for This is mostly used for company customers and Hotel Staff For additional information please see Management Section Cell Phone Enter the customer s cell phone number Fax Enter the customer s fa
110. eive Text Messages SMS gt Enable This Customer to Use Website Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 37 Customer History This screen is a snapshot of the customer s transaction history It breaks down the transactions by service and amount of money spent per service per month for the selected period You may change the date range to view older transactions and history You may use this to review the customer s transaction history for any claims This screen may be activated by pressing the history tab from the customer profile Gener Note History M amp YTD visite 164 Total visits 700 YTD services 5061 75 1091 Total service 1621049 5 4727 Customer Since 06 01 1995 Last visit 11 15 2008 Total Due 35735 50 Over due 30 days 5421 20 Service Summary From 1an 2008 To Jan 2009 AllStores Do Not Show Inactive Months mmi Service Janos FebO8 08 Mayo 5 Oct08 NovOS All Months 2 ALTERATION 0 16 00 12 00 8 00 800 0 0 18 00 O0 0 70 00 DRAPES 0 0 0 0 0 0 0 0 0 0 0 0 DRYCLEAN 380 5 538 3 498 5 384 4 400 6 134 8 477 9 4092 512 1 495 7 2450 4477 47 GOWN 0 0 0 0 0 0 0 0 0 0 0 0 HOUSEHOLD 9 00 12 00 0 0 0 0 12 00 12 00 0 9 00 0 54 00 LAUNDRY 27 50 27 80 41 95 3545 33 00 33 00 40 90 42 05 39 85 35 60 33 00 390 10 OTHERS 0 0 0 0 0 0 0 0 0 0 0 0 PRESS ONLY 0 0 0 0 0 0 0 0 0 0 0 0 RETAIL 0 0 0 275
111. ement gt Management drop down menu Click on Active Employees and a sub menu opens up To add a new employee click on the first item that says Add New Associates Make sure to assign a proper job class for the employee Enter the name address and identification information for the new employee Click the Save Change button to Add the employee or the Reset button to clear the form Select Home Store and Working Store if you have multi store operation with central database to allow associates to work at particular store For payroll time sheet purpose select the Manager from drop down menu Assign a security Pin and Confirm pini For Associate Id enter 6 digits number if that are less than 6 digits left pad it with 0 If your system is equipped with Finger Printer Biometric reader have associates register their finger using the finger print icon Staff who have not registered their finger print may do so through login process Remove Active check mark if this employee is no longer active Select Inactive Employees if you like to reactivate or view such employee System F Active Management Hamo Employees Lost Himas Smith Active Employe Job Cisse Administrator Working Seat COMPUTER SYSTEM 100000 Trai 100001 Davi First John com Working Siow 2 COMPUTER SYSTEMS Working Som 2 COMPUTER SYST 100002 Stac 100003 Sara 100004
112. ense This is a required process to make sure we are in touch with our customers at least once a year prevent illegal copy and make sure the system is running properly Use this tool to view your license expiry date add additional client licenses or renew your license Backup Database See backup database section under Misc for additional info Index Database As your database grows you may find system performance drop in some systems Use this process to speed up your system and keep your system running properly TMS Config TMS configuration file is used to configure the Server Client Computer on how to access TMS database and the following hardware devices processes Invoice Tag Tracking Tag Narrow and Wide report printer Proxy set up for Credit Card Processing program Debit Pinpad Digital Scale for Laundromat operation Cash Drawer Pole Display Conveyor Camera Transaction Overlay Printer oS oe For additional information on how to setup TMS configuration file see TMS Installation guide Server Local Printing Proxy PinPad Scale Others Trade Sraya Incas 2 csi Hore ims sa Store Humber 1 Fegister EY 1 Quick Check In Staten Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 141 Specials Specials tool is used to create a special price for a selected item from a Schedule Ser
113. entions TMS NET generally conforms to Windows user interface and design conventions Departure from standard Windows conventions is the result of our efforts to create an effective touch screen user interface Observe the following when reading the document and using TMS NET Abbreviations Throughout this document references to some screen views have been shortened for the sake of brevity These views are described later A R Accounts Receivable e Credit Card On File e PIN Personal Identification Number Screen Design In TMS NET all major functions occupy the entire screen with exceptions appearing as dialogs View Fills the major portion of the screen and contains most of the display and functionality selections needed Dialog A smaller pop up window that appears over a View Dialogs are active while displayed is appearing when acted upon e Tab Provide multiple selection area within a View or Dialog Buttons The buttons displayed in TMS NET are large enough to allow easy selection with a touch screen Mouse use is greatly enhanced with this larger size button Be aware of the following button characteristics e Active A selection button is active when text color is dark e Inactive A selection button is inactive when text is grayed e Selection Device References to selecting a displayed choice are relative to touch screen use Choices can be physically selected with a touch screen mouse or avail
114. epending on the size of your database this process might takes few hours Make sure to do this operation after store hours and do not interrupt the process EP Delete Manifest Use this function to delete manifest transactions that are saved through Manifest process Select manifest from drop down menu Delete Inactive customers Use this function to delete customers who have not used your services since selected date Enter password 11182000yiyi to confirm this Undo Account Payment Use this function to delete undo a payment that was applied to charge customer by mistake Enter customer Enter invoice select Search Check mark the payment and invoices that was applied to Press Undo Payment wg Merge customers This feature is used to merge 2customer s profile and related transactions into one The system merges transactions points collected and related preferences into the older customer id e g if two customers 110 and 1202 are selected for merge function all transactions from customer id 1202 are merged into customer 110 Download new update from internet If you are on our support program you may use this link to download the latest update from out website which is always available on the following link which is password protected Password is sent to customers who are on our support program or their system is still under initial support program For additional information on CSI support program please visit our web
115. g balances from invoice Such credit notes should be applied through Invoice Utility payment processing Guides Statement History Tracking 11r Stabernent Marketing zi e 7 Email Report i ER vun Free RESTI SYSTEMS INTI STATEMENT Page i amp More Page 1 Tete Pasar Hes 1 Fei Pagar heit All Cu pionu 5 Charge Curie COF C Com pany Email Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 03 The following is a sample statement created for charge customer Smith from Nov 1 20068 till Nov 30 2008 Any balance prior to Nov 1 2008 is marked as Balance Forward Any invoices with balance will show up on the right hand side of the statement Any credit notes or payments are reflected on the statement The bottom of Statement shows a summary of balance for 30 60 90 days If you wish to charge customers late fee charges go to Management gt System gt Tools gt Bank Charges COMPUTER SYSTEMS INT L 130 CONSUMERS RIAC From 11 0153 Ta TORONTONY MEIPS b vo JOHN SMITH 150 CONSUMERS ROAD TORONTO 14094 LL OL QT GL be ray HE QOL 10 5 E60 LL D6 2E 1052779 O00 105427 QOL 1054293 LL EO 1056 L OO 10 55 44 LL S COO QUO 10536
116. hange the format to fit your regional phone format settings which is used through reports Royalty Commission If this is a franchise operation add royalty commission that is used to calculate amount owing to head office when doing Sales Journal report oressed like Outlook MS Word etc searching a customer using phone statement gt Inch Tag Make 72 tag when printing tag QWERTY Keyboard Use QWERTY on screen keyboard format instead of A Z keyboard Tag Paper rolls back This is mostly used on Star Samsung tag printers to save paper Allow Updating Disable this option if you like to disallow your staff changing Previous Invoices previous invoices for security reasons Allow Voiding Previous Disable this option if you don t want your staff to void previous Invoices invoices Enable Printing Invoice Enable this option if you would like details of the invoice to be printed Detail on Manifest on the delivery manifest report Report Enable Printing Grand Enable this option if you would like the customer s grand total Total on Invoice outstanding balance to be printed on the invoice Enable Printing Bar Disable this option if you don t want the bar code to be printed on the Code on Invoice invoice Enable Printing Balance Enable this option if you would like the Invoice balance to be printed on Invoice Printing Compressed To save paper select this option to compress multiple Copyright Computer Systems Int l T
117. he pre pay process but it is not recommended for payments during Check Out Please see the Accounts Receivable A R section under Reports additional information on customers with outstanding balances TMS will alert you during Check In if customers that do not have charge facilities have outstanding balances Please refer to Management Section for additional information When processing a payment follow steps below for each tender type If a mistake is made during the payment processing select the payment method from the transaction list and press the Delete button Cash Processing 1 Select the Cash button 2 Enter the amount received manually with the number pad or by using the preset amounts provided you may also select the Exact button if the customer gives you the exact amount Press OK The change field gets updated 3 Press OK again the Cash Drawer opens 4 Select whether you would like a receipt to be printed or not when prompted 5 Press OK again Check Processing 1 Select the Check button The amount due will be automatically entered into the Current Credit field 2 Enter Check and Press 3 Press OK again Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 27 4 Select whether you would like a receipt to be printed or not when prompted 5 Press OK again Deposit Payment Processing If a deposit required for certain transactions like Wedding Gowns Leather etc follow steps below
118. he same customers Location Use Location icon to view the locations of the garments for selected invoice Please note if location is viewed by staff it will be recorded into Trans list for audit purpose You may print the location list by selecting Print Icon Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 44 Trans List To view the list of the transactions for selected invoice press Trans list button Transaction List shows every step of the process that was done on the invoice like update location checkout productivity and production me Debit Credit t Des i scription 55 ate EE Date amp x oun Lal Invoice 0 Update Credit Update Invoice 1 02584 T SHIRT DRYTCLEAN 4 DRESS 1 02584 SHIRT POLONGOLF 102844 SWEATER Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 45 Search Search function is very powerful and useful tool to search find orders for the selected or all customers base on the following options You may search orders by Store Date Range Invoice Range Invoice Status i e In out Void Memorized Invoices Conveyor Location Item Description and or Color Service i e Laundry Alteration etc Route Garment Tracking Tag or Lot Tag Hotel Guest Hotel Order When search matches your search criteria a list of invoices will shown on the screen You may simpl
119. heck Cred TID 55 ano E Ae Debit Cand ait Card Enable 10 Show Detailed Change Information Aller Multiple Chanoes The following is the summary of each option The name of the tender type i e Visa Active Disable this option is this tender type is not used within your operation i e American Express Coupon Enable this option If you like to use Coupon as a tender Type and name it Coupon If you like to be prompted for predefined coupons in coupon table go to System Options and enable Show Coupon List at Tender Credit Card Enable this option if this is a Credit Card e g Visa M C Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 133 Debit Card Enable this option if this is a Debit Card e g Debit For systems that are equipped with Debit Pinpad and online authorization this is a must option Gift Card Enable this option if this is a Gift Card and your system is equipped with online authorization for gift cards Open Till At If Cash Drawer is to be opened during the tendering process Tendering Allow Over Pay If over paying is allowed for this tender type e g Cash If overpaying is not allowed the only less or exact amounts are allowed Charge Type This is internal flag used by system for House Charge Tender Type Is this a Refundable This is internal Flag used by system Type Allow As Default If Yes it would be set as default tender type when creating custo
120. how Scrolling By default TMS shows your current operation status like Not Ready Status Bar Quick Invoices scrolling on the top Use this option to disable this feature as it might speed up your system performance Include Customers Use this option to include all Delivery customers in the manifest without Delivery in report even there is nothing to deliver Manifest Enable Customer Enable this option if you want to allow your staff to process Account Payment At payments for your charge customers This option is usually disabled The Front Counter for stores with central payment processing Enable Working Stores This is mostly used for operations with Central Database when associates work on different stores Enable Assigning Use this option if you would like to assign your own customer ID to Customer ID the customer at the time of creating the customer profile Only Checkout Scanned To enhance your system security and reduce human error enable Invoices this option to force your staff to scan all orders during checkout process No invoices are checked out without scanning Allow Partial Checkout Enable this option if you like to allow your staff do a partial checkout for items that are not ready Allow Unpaid Quick You may use Quick checkout to avoid going through checkout Checkout process This is most used for prepay operations or Delivery Invoices In this case enable this option so system allows quick checkout for invoices wi
121. ickuplevoices C Delveyinvace Customers 22 Misc Report Sunland 5 Report 5 2 F ey v Sales Repot Payout Report Receipts Report gt Price List Customers Report ij ES Summe Sintemert Summary Repon 2 Time Sheet ee oe Sales Commission c wu Report Sales Tennsartors Labels Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 55 Cash Summary Report Cash summary report is a summary of all sales receipts for the selected dates customer This report shows all incoming sales including taxes discounts coupons as well as all receipts though pre paid checkout or charge customer account payment This report may be run for selected Schedule Associates or customer This report may be printed on Narrow printer DU Ic were issued before Commissions and paid out out and sales Cash Summary Report Total Sales Less Total Tax From Sales 5aleg Less Total Diseount Coupon Leas Total Comm son Due Net Sales ota 2 531 67 Pedal Adjustment otal Sales After Adiastment p gu Receipt Less Total Coupon Lex Total Refund Les Credit Note Resa ved Law Commission Paid Leon Net Receipt Total Tax Collected Total Tax Add Total Tax Total Anunt Hand 4 250 02 I 110 27 Ba E 1
122. icon to search for any text within the report Select right left Arrow key to go next page or previous page Select Email Me to email any reports To use the email function see the Management section of the manual for additional info on how to setup eMail configuration Transactions Report TICE MainReport FOR ALL PREPAID INVOICES Manager Manage Pried 12 0808 12 55 23 From 11 08 08 To 11 15 08 __ Im bk Cha 1131008 1124 TOCK LINDA 7800 000 7500 7800 TiDi Legen 05482 1117408 18 4 Canh 1220 008 a 17000 1000 10 00 Wren 111108 40 VM E H 540 000 0130 2 00 125398 10908 oc FEHLMER JASON 200 1900 1900 19 00 a a 58478 114108 3 1121208 1059 LAMSAHTE Vii Bi 009 DE 240 ueni 155481 111108 48 111205 10 509 DE 0130 db Gwen 113 111246 17 DO JOSEPH LOU Canh 1050 10059 d 1200 1000 10 baa th q12 3108 45 1 Maier Bu 900 Gi ho Baur 124844 1i 408 12281170408 12 28 4 KIDS T 507 dlcop EB UR Total Number Of Invoices Total Prepaid 122 Grand Sub Total 122 60 Total Paid On Check Out 00 Total Discou
123. if is not a fixed price Inventory Option Enable Inventory option is this is a retail inventory item Use Inventory menu under Management to define total on hand and reorder point for this item Release Form Enable this option if you like Release Form that is linked with the service Applicable for this item be printed auto during checkin process Scalable This option triggers the system to read The Digital Scale during checkin process to calculate the total weight of the item This is mostly used for Wash amp Fold items Make sure to enable Wash amp Fold option Gift Card If this item is a Gift Card enable this option and enable Inventory Item Gift cards are sold as retail items When sold during checkin process triggers the system to call to activate the gift card See Gift Card Processing for additional info Add Price Select the schedule from drop down menu Make sure to select proper service that item will show up under e g Dryclean E Enter the actual price of the item Enter Discount of this item is discounted Hours Required Enter Total hours required to the service which is used to figure out the due time date Tax1 2 or 3 Select Proper tax option if this item is taxable Applicable Disable Upcharge Enable this option if this item is not upcharable Cost 96 Enter your total cost for this item in or to help you figure out the total occurred cost to this service You may use Sales Journal report to figure
124. ight Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 107 Click on Configure Machines to setup the cost of each washer amp dryer Select Add to add a new washer or dryer machine You may use remove icon to delete or Edit to make changes Machines cost is used in calculating the cost of each wash amp fold load The assigned numbers should match your actual physical washers amp dryers System Management Employees Washing Machines Conveyors Machine Delmer Sotings Machines Wash and Fold Production sue Descripson Cosi 25 adib 5 ial st pecial Reque s lb Suae Add 40 6 Remove diii Greetings Condrior Pole Display Messa Sales Release Form Email Config Company Departme Inventory Machine 8 E cit Payroll Size Descripton Coss EIE Perm Size S lb Perm Perm Hlb Perm Perm Perm return to Wash and Fold Wash amp Fold Bag Tag TMS can also print a bag label for each wash amp fold bag Follows steps below 1 2 3 4 Go to Management gt System Schedule gt select Proper Schedule Under Tag screen enable Print Dispatch Tag One this option in enabled at the end of checkin process you will be prompted for total of bag tag labels You may reprint a bag tag by going to invoice utilities select Reprint Invoice and select Dispatch Tag Thi
125. iscounts and see which one is more productive e Discount by 96 or 2 for 1 items Enable Disable discount coupon for a given date Maximum amount restriction Prevent multiple discounts Pre defined customer discounts with expiry date for certain services Control coupons by scanning coupon barcode Print coupon automatically for 1st time customers Print coupon automatically for loyalty points system System System Options Coupons Active Schedules SENIOR CITIZEN This Services Departments Ntems Coupon Name SENIOR CITIZEN Prices c Upcharges Coupon id 5200045 Valid For Coupons 8 Tender Type v Active Job Classes __ Coe Coupon id Is Mandatory Paycode Store Hours Tools By Percentage 20 Specials Redeem Points Sunday Elective Date Valid Before 31 Jam 2009 Customer Classifica Saturday January Saturday January Management Print Th Dese D m Tuesday nnt This Coupon Until Wednesday E Thursday Coupon Will Be Vi Primed Times 0 Do Not Print Friday This Cou j pon Only Valid For Saturday Invoices With Minimum Value Ot or More There are two types of coupons 1 Coupons that printed auto on customer s invoice during checkout process for New Customers when certain conditions are met or certain points are collected 2 Coupons that be used manually during checkin process or through Coupon Te
126. l or large number of store locations and who need real time order tracking between stores and head office Centralized accounts receivable pricing promotions marketing time clock management and reporting is made inherently simple in this mode Remote Client Remote client connection is perfect for those who don t need centralized data with a small or large number of store locations but would like to review reports and make small changes to each Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 11 store through remote connection from home or office We recommend TeamViewer to be installed on both store and office computer for easy access http www teamviewer com Features Microsoft NET technology Microsoft SQL relational database Microsoft Windows 7 8 and 10 Microsoft Terminal Services client hosting Scalable to any size operation User Friendly Organized and Intuitive Touch screen Mouse Enabled Visual Invoice Intuitive and fluid navigation Easy to learn and use Centralized Database True real time mode with SQL replication services Nightly data replication Stand alone mode with Microsoft SQL MSDE Or SQL Express Remote application hosting Merchandise Sales with SKU amp PLU Support Production capacity forecasting Production problem alerts Graphical workflow charting Lost order identification Employee productivity tracking Barcoded item level tracking Assisted garment assembly Centr
127. lease note once a tax is changed you may not modify your existing system tax you have to add a new tax table and apply that to the existing store Follow steps below to add a new tax schedule 1 Goto Management and click on System 2 Select New Tax Settings 3 Enter Tax values as desire You may add up to three different taxes Tax3 is usually used as the environmental fee You may apply this tax as a value and as per invoice Select Save Select Apply to Store To enable disable taxes on certain services please see the Services section Some States Provinces require Tax number to be printed on the invoice Enter your tax number under proper tax option Some State provinces require tax1 on top of tax3 in that case enable option tax1 on tax3 9 If certain items are not tables go to items menu and disable tax option 10 Select Next or Previous to view other tax schedules oo A System General System Options Schedules Apph Tax Services Departments ltems Tax Setings Prices Upcharges Tax Taxi Rate Coupons 1 Mumber Tender Type Job Classes Paycode p Nar Tag Rae 7 Hours Tools Specials Redeem Points Customer Classifica EN Fate 96 2 Management Tau is Pur 5 Payroll D h Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 132
128. lect Coupon from drop down menu that is to be redeemed for this point You may assign multiple coupons to the same customer class Rewards Point System Settings Follow steps below to enable Loyalty Point program From Management function select System gt System Options gt Marketing 1 2 Oe Points Feature Enable this option to activate the Points Rewards Program Reset Point Enable this option not to reset the points when reward coupon is printed You should disable this option to allow multi redeem points rewards for different customer class Customer Classifications To allow multi customer classifications Print Redemption Coupon it is more effective to have redeem coupons printed auto Include Taxes in Point Calculation Whether to include taxes in Point calculations Schedule and Customer Profile Point System Settings 1 2 3 From Management function select System gt Schedule gt Update Schedule gt Misc Enable Point Feature if you like to have all invoices for the schedule included In customer profile select Marketing Disable point Feature if customer does not wish to collect points Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 100 Email Configuration Email Configuration is to setup your email server settings email templates that are used within eMarketing function Ready Process or any other emails sent through the system Follow steps below to configure yo
129. lly utilize your system The TMS system is designed to handle both retail Hotel and wholesale business The system allows the manager to set different prices for different customers For example if your plant is serving three different depots and a hotel then you should be able to select the appropriate price schedule for that particular depot or hotel at the time of invoicing To do this TMS allows you to add your own schedules departments and items and select the right one at the time of invoicing or associate a schedule to a customer Schedule is the top level of our pricing hierarchy That is first the schedule must be set up and then its corresponding departments and items Your system is pre configured with standard price list that should contain most of the items that is used in your business however you may use the following method to add copy update your own price list Use the following functions to add copy and update the price schedule Add New Schedule Use this function to create your own price schedule Simply name your schedule such as retail price list hotel guest price list etc Please note if your price list is similar to your existing price list we recommend you use the Copy From Schedule function Copy From Schedule Use this function to create a new schedule by copying from an existing schedule Simply select this option and a drop down menu would pop up and select the proper schedule to copy fro
130. m Name your new price list and make appropriate changes to the options which are explained below Update Schedule Use this function to update an existing schedule Simply select the proper and make appropriate changes to the options which are explained below Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 118 Schedule Options System System Options Schedules Add Maw Sched Copy From Sch Retail Price List HOTEL PRICE DROP STORE VIP PRICE LIST Delivery Price Services Departments item Prices Upcharges Tax Jf Payment invoice Tag Misc ai Clerk ln eparses Looney iren D Forth From Dr Disable Due Date Un lese Prii al Check Oui E Erer turremanbsgd Greece Herber of kross Ta Be Prr ed Poser Dash Eg Prete Retail Price List 3 Phiri Total E Price Duronea idien Bre apy D Pese Ped Check D gam weght Heard up D Tax Pred Lit Props Cin E Partha On Store Copy D athe Cindi D Dane Shp Da Sere Copy Cou bese Bias Code Pred Ges Qn Bio Code Cape Tender Type Job Classes Code qp Prost Code Paye ode hn aerate Cen Cay kee Cay Stor
131. ment Heferences Conventions Operating Modes Features Bun from the ground up TMS Textile Management System is based on the Microsoft NET framework and tightly integrated with the Microsoft Internet platform Microsoft net is a set of Microsoft software technologies for connecting the world of information people systems and devices It enables an unprecedented level of software integration through the use of XML Web services small discrete building block applications that connect to each other as well as to other larger applications via the Internet TMS is a fully integrated Point Of Sale and BackOffice software solution for Textile Drycleaning Alteration Shoe Repair Laundromat industry Its unmatched reliability remarkable flexibility and unprecedented ease of use sets a new benchmark for POS software in today s tough demand service oriented environments FRAMEWORK 3 0 WINDOWS PRESENTATION WINDOWS FOUNDATION COMMUNICATION FOUNDATION WCF we _ FRAMEWORK 20 Net Framework Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 9 Hesources CSI provides the following documentation resources for use with TMS NET References in this document to User Defined or Configuration options are found in the Administration Guide Installation Guide Contains software installation instructions User s Manual Describes use and operational aspects Conv
132. mer Payment Type profiles If it is mandatory to If card information is to be entered when this tender is selected This is enter a number when not recommended for security reason If your system is equipped with using this type online authorization program this is done auto Enable Online If this tender is used for an online credit card authorization system If you Authorization are not allowed to activate this option contact CSI to purchase this feature This is not used any longer and not required Merchant Number This is not used any longer and not required Debit Credit TID This is not used any longer and not required Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 134 Job Classes Job class defines the authority level for each employee To set up the different access levels go to Management and the System drop down menu Select Job Classes If you want to update an existing job class click the name and make the appropriate changes If you want to create a new job class click Add New Job Class Enter Job class title under Role i e Administrator and enable proper option You should setup different job class like Manager Clerk etc with different authority level System System Options Schedules Services Departments ltem Prices Upcharges Tax Coupons Tender Type Job Classes Add New Job C Administrator Manager Observer Clerk Installer Visitor Paycode Store Hours
133. mer Payment Seb Tot TA Ppd Paid Employer 108578 11 1008 TOCK LINDA Master 7500 1 po 00 0 00 7500Gananbe 10587587 1192080 14 05 ALMGGEROT ROGER Master 800 00 000 aw OO B OLagters 104802 11408 844 11 8 08 822 KALTEMBACHER J Master 2250 Do odt 2250 000 2250G uanmanbe 105181 11 56 08 755 11 8 08 840 MATTHEWS ROBE Cash O00 245 000 245Guamanbe 105217 11 5 08 12 39 11 8 08 9 00 MCCLAINJERRY Cash 2388 000 000 000 2385 000 23 85 Giaersante 104740 10 3008 7 24 8 008 FEHLMER JASON Maser 2096 0 Dno 00 25855 0 00 2955Garnanbe 102089 RR 7 17 1158 08 JOHMSTON TRICIA Cash 000 000 2200 2200 104593 10 28 08 12 2211 8 08 042 ROSINSKIBARBRA Cash 000 2640 0 00 2840 104891 117008 827 11 8 08 9 80 ZIMMERMAN Tih 000 20 30 Girnanie 105125 11 755 11808 10 10 VAA i D oC i a 440 Gaara 104827 11 1 08 1806 115508 10 35 BOURGEOIS TERR Cash 0 00 34 05 0 00 3 05 104208 IIe 1042 SCELLOJELLUABET Master OO 000 1540 000 15 40Ganmanbe 104206 10 329 1158 08 1042 SCELLOJELIZABET Master 0 000 1320 000 1320Guamanbe 104072 11 3 08 1220 11 808 10 44 MAURICE DANIELL Cash 00 000 000 1615 0 00 16 15 TRIE 0 123 0 180 1045 BERG Van 1 5280 52 Geran 112181 16 11 11 508 1048 KROPPSLISA Visa 00 3105 6 09 3105Gla
134. mers or invoices during checkin process Simply Select New Sales Enter Sales person s name address and commission To make changes select the Sales Person name from the list During checkin process Select Misc Sales and select the sales person from drop down menu or Go to customer profile Notes Sales Person and add the sales Person for the customer This is used to create reports under Reports gt Sales Commission Report Name John smith Commissioni 35 00 Pronet 416 497 0370 50 Consumers Road Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 146 Release Form Release form is used to create your own release form conditions to be printed auto on demand on invoice to protect you from a potential claim by customer when certain services garments are done Select New Release Form to add your own release form or select he predefined release form to make any changes Use Service function under Management gt System to link the release form to particular service Check mark Release Form Applicable under Items in Management gt System to have release form printed auto when certain items are checked in Use Release form icon under Details Screen during check in process to manually select a release form to be printed on invoice Employees Conveyors Wash and Fold Production Special Request Form Greetings Conditi Despite the utmost care taken in th dry
135. mmon for Alteration service This is used in Alert Reports under Stock report or scroll status banner Icon folder path and name to be used for the service Icons are under csi tms icons folder Departments Items This section defines the departments that are provided as part of the price schedule and they are displayed at the second level of your price schedule at the checkin screen There is no limit on the number of departments that can be created COAT SKIRT g Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 125 Update Departments Department is used to group certain items under one category to speed up the checkin process Select Departments under Schedule to update or modify existing departments Management V2 1 0a CAPITAL 1 PRICE DRY CLEANING Departments l BAG BED SPREA BELT BLANKET BLAZER BLOUSE BOUNCE BULK BUTTON CHRISTEN COAT COLLAR ST COVER DRAPES DRESS DUVET New Department Update Departments Department BAG BED SPREAD BELT BLANKET BLAZER BLOUSE BOUNCE BULK BUTTON CHRISTEN COAT COLLAR STAYS COMFORTER COVER DRAPES DRESS DUVET FORMAL GLOVES HAT HEEL INVENTORY JACKET dd ddd lt lt lt lt lt lt lt lt lt lt lt lt Sep 22 2003 11 00 24AM Icon Priority MCONSILAUNDRYBAG1 JPG 100 MCONSWBEDSPREAD1 JPG 11
136. mpt for name option in customer profile Add the commission if there is any to be paid to the Hotel During the Check In process you will be prompted to enter Hotel Guest s name room number employee number order number and other information Simply enter the data and press OK when done Note Only the name and room number fields are compulsory and then rest may be completed optionally if needed Should you need to make any changes to the data after selecting OK simply click on the information on the invoice screen and the same screen will pop up and you will be able to make changes gt 5 Process the items for this guest as per normal 6 Once done with current guest press the New button to make an additional invoice for the same hotel but a different guest Check COMPUTER SYNTOMS 11 Tiss Tivarsikey Feb 71 2900 Ob SRM T EISE AJ 7 c information Name SMITH Phone Address oom 454 r Customer SKUR 44471313 deux Hotel Order to cross reference Hotel s Guest Name Hotel s Guest Room Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 39 Checkout Checkout is used to check out a customer s order from the inventory and collect payment if it was not pre paid Check Oot V225W 1 Jane Thursday Feb 7120008 00033m _Invoce Description 87696 SKIRT 8
137. n Customer In date Due Date or Customer name Over Due Items Report As of 12 09 08 CUSTS Name Phone X Vh Doe Dae X Date Description Total Conve 014017 HLGHES SUSA 105597 LIDS TELS SHIKT BL SHORTEN 7 0 org 7 LIT TT LOS BLOUSE XCHCLEAN n o 0 JOHNSTON GE 105234 LIL BLAZER 35 dtl SILA 34 M s ONES 105277 BIOUSESLEEVELESS 70 M15 AIHEET iiri EA 118445 SCARP 241 0 OME IILOR P1508 SCARE SILK hn x qu 105234 ILATE 475 SUIT WOMANS 2 PC aT kt 08377 SWEATER 13 15 M1 105234 ie ILS SINULE SHIRT 2 45 LEM Ld ISS PANTS LINED 12 IHE 7 Cl SLACKS AND BLOUSE 10 1008 MURPHY MAR 10592 LiLo 11 2508 BLOUSE 4 21 010047 TERES 1170505 TABLECLOTH 7 55 010057 11 214 6 11 2508 DROP OFF BAG i x MHES I MAC TRIM SRE Le OPA A PRESS 1763 dii mm mm um o me umo o Uno mm mm Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 78 Discrepancy Report Discrepancy report refers to invoices that are not in your physical inventory but still in the system or invoices that are checked out by mistake but are in stock It is very important to make sure your stock is correct to avoid any revenu
138. n report 7 To view the production process for any invoice go to invoice utility select Trans List Free Format Tag This process is used to assign your manual pre printed tag to invoices You may use Invoice Utility Ref to locate such tags Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 40 Pressing 02 Leather Cleaning 004 M Recleaning 00006 mms 13 Te 68 15 Alteration Dept NNN UU p000 Inspection Packaging 0000 I T1420 5 OD PM 01055318 X Read From Fila Irreoicos Location Praductwity Manifest Free Tag Production t d aria n Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 50 Reports Reports function is used to balance the till create bank deposits create audit trail store closing marketing A R Labels and sales analysis report Depending on your job class you may not be allowed to select a date range that s only today s report can be run Most reports allow you to print on the default printer by selecting the Print command Icon from the bottom of the report or you may print to a different printer by selecting the Print Icon on the top You may export any reports to Word PDF Text or Excel format by selecting the Export icon Use the Magnifying glass icon to increase the font size for better view or use the Find
139. nanbe 104380 10 25 08 10 4 11 0808 10 87 LANELLIZ Cash 242 i 000 2420 000 2420G urmanbe 104360 10 24 08 13 5011 8 08 1126 FOXLORI Cash 5 00 000 7 35 104894 11408 858 11 808 1136 WEET Cash 000 800 000 BD0Ganmanbe 104372 102468 1 amp 6 1811 8008 11 46 MARTIN DOUG 200 01 000 9450 000 BOGananbe anam i 1847 15 RKODWMERE EDD PL na n nn n nn Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 59 Select next page icon on the top to see the next page report for all invoices for charge customers that were not paid and charged to their account TOTAL CHECKOUT CHARGED AMOUNT REPORT Printed 12 08 08 1 02 33PM Reported By Manager Manager Reoort From 11 08 08 To 11 15 08 Check ln 105148 11 8 08 1085 11 8 08 104858 11 36 10 53 11 808 105069 11408 11808 105303 1144 08 1423 11 2 08 104970 11 2308 1216 11808 105308 11 7 08 11808 105311 11 7 08 11808 105145 11 5 08 10537 11 10 08 105148 11 5 08 1040 111008 105436 7 53 1170 08 105362 14 28 11 10 05 105283 11 7 08 T4 X 41 10 08 105306 11 7 08 848 1110 08 105335 11 7 m8 12 15 11 10 08 105336 11 708 1227 11 1008 Check Out 1110 BARRYISECORD E 11 10 BARRYISECORD P 14 52 DAVE 1452 GUANSANTE DAVE 14 56 GIANSANTE JENNI 18 27 KENNEDY KURT 1527 KENNEDY EURT 13 96 MUSSER LINDA
140. nder Type From Management Function select System gt Coupons 1 Select New Coupon Icon to add a new coupon or Update to change the existing coupon 2 Coupon Name Use a descriptive coupon name 3 Coupon ld Enter a unique id that could be scanned during checkin process to auto select the coupon If you are making your own coupon you may create a unique barcode and scan it during checkin process Valid For Select All if this applies to all services or select the desire service like Dryclean Valid Remove active checkmark if coupon is not valid any longer Coupon Id Mandatory To be able to track your coupons enable this option User can t select coupon without scanning 7 By value If this coupon is a value enable this option oS Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 97 13 14 15 By percentage if this coupon is 96 discount enable this option and enter 96 value Effective Date The date coupon becomes effective Valid Before The date coupon gets expired Print This Coupon Till If this coupon gets printed auto stop printing after this date Printing Type Don t Print Select this option if you don t wish this coupon to be printed auto New Customers Select this option if you like this to be printed for new customer Print On Invoice Select this option if you like this coupon to be printed auto This coupon is valid for orders with min order Enter a value if
141. nt Rush Invoices heck In 11704 2008 and Due Date Cim 11 04 2008 Date BIGGEST Hepe BH amp Esnagpet Aree rst Cust Ir Lee Dur Ban Salke 165059 6713 11 CE 15 41 1 05464 929 1 084 2 CAES OLT 21 59 105105 343 1004 2084K8 Meads DD 18 00 OU i5 qii Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 63 Cash Drawer Audit Trail Report Cash Drawer Audit Trail Report is used to find discrepancy in your end of day report when balancing your till It shows all invoices payment type and time for the selected station in order kepon as al 111540 Prnsed Ar Ix ASF Reported Manager Mimaper Osteo In Total Trana Armi Fax am Legters iSt 1 WELLS REOBERSL S TRINGALI Kk MEYER 1 51 am RE EL AD k i am AMEN 75 am Hf CH e 84 lancer am LOCI LU 5 5H am 104136 Cah 2 15 am TOO HU Meer Cash Ioh 104202 10d 5583 FREEMAN BATTISTELLA SMITH 10 27 am qim 10005 10 42 mm Fick Gan 100010 BEYER Master 0 184716 COEK HER C inh 8 iiM am 100010 01872 PYILIK B 11 55 OO
142. nt 12 00 Total Paid 122 50 Toim Grand Total 12260 Surrent Page No 2 Page 19 oom Factor Page Width Print Back Email Me Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 51 End Of Day Shift Report Endo of Day Shift is one of the most important report that should be done at the end of shift day to balance the till You should make sure your staff can balance and have tight control over your cash If difference is what is not zero you need to find out the discrepancy TMS allows multi shifts operation that is you may balance close the current shift and start a new shift To configure your system for multi shift operations go to Management gt System tools When End Of Day Shift process is done the system is locked and no more transactions are allowed If Day Shift was closed by mistake manager may reopen store by selecting Reopen Store option 274 last icon If you did not close the store for previous day you may select the date from Select Date option to close or view the end of day shift report If you wish to enforce your staff to close store go to Management gt System option and enable Check Store Closing Option Guides End Of Shift Report ipa Of Shift Report Coin LL transactions Report 1 25 43 5 n 50 o E Misc Report xp
143. o modify system options system options Enable Creating reports in Checkmark this box if this employee is allowed to create reports in Management management Enable creating end Enable this option if employee is allowed to Create End of Day reports of day report Allow redoing End Of Enable this option to allow managers to redo reopen store if store shift Day was closed by mistake Allow selecting dates Checkmark this box if this employee is allowed to select dates on reports at reports otherwise only current date can be selected Allow editing time Checkmark this box if this employee is allowed to edit the Time Sheet to sheet adjust the hours Allow viewing time Checkmark this box if this employee is allowed to view the Time Sheet sheet under Reports Allow approving time Checkmark this box if this is a manager job class and allowed to approve sheet the Time Sheet to for others Enable modifying Checkmark this box if this employee is allowed to access management management section of the back office Enable Reports By Disable this option if you don t want to allow staff to view each others Associates report Hide cash At End of For security reason you may want to enable this option that s staff Day closing the store shift without knowing the total on hand During end of day process total cash in till is reported and manager is responsible to balance This feature is used to prevent staff from manipulating the ca
144. om 11 08 08 To 11 15 08 dna Check Check Cut E meinmer 10h 12 4510 4 08 15 52 4 152707 AK MIKE Vin 10 30 08 15431031 08 15 4DM KC HIE AL SEN PETE Amex Sani T ort 17 60 18 10 13 18 6 00 o e Total Prepaid Total Paid On Check Total Paid TAX 0 08 Ppi 1610 000 1315 0 00 Paid 17 8560 Gersante 18 10 Gur rkanbe 13 15 Giurrsanbe 0 00 45 85 85 l avant 105261 11408 1525 18 03 Amex Total Number Of Invoices 3 Grand Sub Total 45 B5 Total Discount 0 00 Total Tax 0 00 Grand Total 46 85 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 60 Transactions Report Transactions Report displays all checkin checkout transactions done for selected Printed 12 08 08 3 24 35PM Report From 1 LURU To 1 1 5 04 Reported By Manager Manager Invi 105447 04854 105544 105544 1081 108411 05410 15410 10545 0456 105436 10545 105781 105876 105876 105576 04527 104812 105637 105655 105685 0555 19683 04683 15833 04541 Amount Description Date Time Custi Assacii 2510 15 95 1 8 1 8 HEU amp A CH 3 15 CH 12 10 7 99 1 95
145. or the charges simply swipe the card and the system would store the information which would be used for future transactions If itis a charge customer simply select the charge option from the dropdown menu For COD customers use the default which is Cash Credit Card Customer s Credit Card number that will be used for automated payment processing Holder The cardholder s name that could be different from customer s name CVV Credit card Verification to save you transaction fee for keyed in transaction and batch processing since the card is not swiped Exp Date The credit card expiry date Address Zip Code Card Holder s Billing address to save you transaction fee for keyed in transaction and batch processing since the card is not swiped Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 35 10 Discount 96 Use this field to give special discounts to certain customers The system uses this discount option for any transaction You may enter expiry date for this discount and give different discount for different service 11 Commission e Use this field to define commission percentages to be assigned to customers E g if a hotel gives 4096 commission for each guest transaction simply enter 40 and the system would create the invoice with the regular price and the 40 commission would be deducted on the statement 12 Tax Exempt Checkmark this option if the customer is tax exempted
146. ore about release from settings please check management section 9 f you have more than 1 item of the selected garment touch the same item again from item menu select the total items from the detail screen or select Qty icon from checkin screen and input the quantity number 10 Continue describing the product using the Service Dept and items options follow the same procedure as above Press the Up Down Red arrow key to see more choices for the Services Departments or Items 11 After you have completed entering all the garment information if there is a Coupon Discount to be applied select the Discount command button and make a selection from the display menu s For example to apply a senior discount select coupon then select Senior Citizen discount and press OK button To assign a permanent to customer edit customer profile and assign a discount with expiry date for desire service 12 If you like to make special notes to the order select the memo option from command menu You may type in your special request or select from pre typed options To make you own pre defined memo please refer to Management Section You may add a special request to a customer To do this edit customer profile and select Special request If you like an urgent memo to pop up during customer transaction add this to customer profile 13 If you would like to make any changes to customer profile while in the checkin screen press the customer name on the to
147. ort Payout Report displays all payments that were made through Payout function under Misc Wasa per Maa ger OD REPAIR AND MAINT CSI Check Masapcr Masa 577 SUPPLIES Tales Wiss 587500 Total Ament 5295 00 Receipt Report Receipts Report displays all invoices that were paid through prepay checkout and customer account This is one of the most important reports that should be printed on Wide Report Printer on daily or weekly basis This report is a consolidated reports that shows drawer balance prepaid invoices charge customer account payment and invoices that were paid through checkout as well as charge customer who were checked out and charged to the account Receipt Report DRAWER BALANCE 12 08 08 11 08 08 11 15 08 Paid i Check Out Prepaid Charge Paid 2 770 93 39 00 0 00 0 80 000 1 994 58 75 80 0 00 000 1 607 59 780 17 60 x 000 160 03 0 00 25 ELA 0 00 419 05 0 00 200 000 0 00 Diipa 465 i5 0 00 0 00 00 COUNT 3359 0C 00 300 149 000 6 8023 3 122 60 4 amp 5 85 0 80 000 Total Charge Customer Amount 3 786 81 Tote Refund Amount 0 80 Total Store Tax For Check In 0 00 Total Sioro Tax For Chock 000 Credit Note Amount 004 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 58 Select next page icon on the top to see the next page report for all prepaid invoices FOR ALL PREPAID
148. otes to the customer profile 25 After you have successfully completed the checkin two copies of the invoice will be printed Give the customer the 1 copy and retain the 274 copy with the garment You may setup the price list schedule to print additional invoices Please read Management for additional info 26 Use Q checkin option to create a quick ticket Quick ticket function is used to service the customer quickly without entering the price and detail of the garment Quick tickets have to be detailed before they can be checked out Select the service and then total items for the service Press Done and select the due date as before You may use the Memo button to make notes on the quick ticket Please note you may define in price schedule how many Quick Invoices to be printed To update the quick invoice please read Invoice Utilities section of the manual Total Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 24 Invoice Sample The following is the sample invoice which is explained in details below TMS supports any Windows based Thermal printer to print invoice as well as older Epson 88 printer CSI recommends Epson TMT 88 IV for Invoice printing using Windows Driver provided by Epson Use the following methis to configure your TMS to print in Windows Mode if you have an older Epson printer you may use Thermal mode which uses Native Epson command for printing 1 Start TMS type 11182000
149. p of the invoice The customer profile will appear on the screen Make any require changes and press OK to save 14 If the price needs to be adjusted select the item and press Price option button and enter the proper price Please note price can t be lower than the initial price if this option is enabled in the schedule 15 If the customer is purchasing Product Merchandise then select the Scan option You may scan the UPC SKU barcode or select the item from the menu You may scan the barcode at any time during transaction and the system will auto selects the proper product If the product needs to be entered manually select product option from service section then select appropriate product from the Item menu 16 Redo option is used to if the garment requires redo Highlight the item then press Redo button Select proper description option from the menu or type in your own description as to why redo is being done and press OK 17 Delete option is used to fix mistakes on the invoice details section of the screen while making an invoice If you want to delete an item prior to the last item touch the garment detail item you want to delete which will then be highlighted then select the Delete button You will then be put back where you left off to proceed Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 21 18 If you are done with this invoice and would like to create a new invoice for the same cu
150. payment screen will now appear and complete it as per Payment Processing Note At this point you can press Cancel if you would like to go back to the invoice list Tip At any given point during the Check Out procedure you can press Cancel to take you out of Check Out and back to the main menu Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 A Invoice Utilities Invoice Utilities function is used to perform the following functions 1 Update Invoice Void Refund Invoice 3 Search Invoice item by date status tag customer name Location Service Description 4 Reprint Invoice Credit Card Receipt Tag Coupon Tracking Tag Bag Tag 5 Email Invoice 6 Customer Account Payment 7 Issue Credit Debit Note 8 Hestock Invoice 9 View Transaction History 10 Lookup Location of the items on conveyor LL 2431 IN 06 1607 7 3290 r 2428 IN 06 08 07 1 2415 IN 028 07 5 000 F 05 24 07 2402 IN 05 22 00 1 410 r 2393 IN 051907 1 725 2388 IN 0519 07 4 3420 r 2383 IN 05 0907 2 4930 2371 IN 0428 07 2 1440 2353 IN 042207 3115 2274 IN 03 16 07 1 205 C 41 76 2248 IN 009 07 2 310 40 98 2246 03 06 07 100 420805 40 23 s 2233 IN 03 03 07 1 770 77 79 2198 IN 02 17 07 1 505 7615 02 1507 2150 IN 02 00 00 4 2520 00 10 2104 IN 01 06 07 1 405 IN 1024 08 1 5505 sj Summary tems 5 Debs 4665 Credit S000
151. ported scanners refer to Installation manual or visit our website Stats Date 0105914 Ready 11 19 08 5 00 00 PM 0105923 Ready 11 20 08 50000 PM 0105918 Ready 1 1 20 08 5 00 00 3 ON Descnphon LocID Locaton P TIE 1820 F SUITMENS 1820 F BLOUSE SLE 1820 m SKRAT 1820 R SWEATER 1820 F PANTS 1820 F9 DRESS COCK 1610 F CHEFS JACK 1820 0105918 0105318 0105918 0105918 0105918 0105918 0105923 0106914 OD e o tems 13 Total 68 15 Tet Overdue Location Productivity Manifest Free Tag Production No m Location Location process is used to assign conveyor location to orders change invoice status to ready and send email SMS to customers that their order is ready for pickup For additional information on how to setup your email notification please refer to management section Simply scan the invoice barcode then scan your conveyor The image of the scanned invoice will appear on the left hand side of the screen if the invoice is valid If the conveyor id is valid the conveyor id will display on the productivity sub screen If there is an error indicator simply rescan the invoices Location is not mandatory To disable location go to Management gt System Options Invoice Folder and enable Location not required Option If your system is not equipped with scanner
152. ppears displaying the message Are You Sure press YES Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 52 if they are correct If you don t wish to enter all denomination select Lump Sum and enter total money Check Verify that each of the checks listed are correct and press the OK button When the Notification Box appears displaying the message Are You Sure press YES if they are correct Credit Card If the credit card totals Visa M C Amex etc match the total on the IN column on the Till Report screen press OK on the credit card tab If there is a difference review each item listed on the credit card tab When you have identified the discrepancy correct if possible or report discrepancy to Sales Audit Now you can press OK on the credit card tab When the Notification Box appears displaying the message Are You Sure press YES if they are correct Other Debit Cards and Gift Certificates Verify that each of the Debit Cards and or Gift Certificates listed are correct and press the OK button When the Notification Box appears displaying the message Are You Sure press YES if they are correct TIP If Turbo was not closed for the previous day you can still get your daily totals Check for the current date on the Turbo print out report Refund Verify that each of Refunds listed are correct and press the OK button When the Notification Box appears displaying the message Are You Sure press YES
153. press config 2 Select Printing Select your printer from Browse option and check mark Windows option If you have an older Epson Thermal printer and you find Windows printing slow select Thermal mode The following is a sample of customer copy and store copy In this example customer has 5 pieces 2 dryclean one of the item has alteration and 3 laundry pieces If you wish you may separate dryclean and laundry invoice auto For additional information read Schedule options Total Pieces TotalDryclean Pieces Total Laundry Pieces Invoice Starch Type Charge Delivery Customer Delivery Run Stop Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 25 Company Logo If you are using Windows Invoice Printing format you may have your company logo printed auto on the top of invoice Use the following method to add your company logo 1 Create a jpg file from your company logo file 2 Hename it to companylogo jpg 3 companylogo jpg file into csi tms folder 4 If you find the printer too slow with your logo make a lower resolution of the file Note The current version of TMS does not allow to change the invoice format however you may change some of the settings like where to print the company adaress barcode adverting etc To do this go to Management system system options invoice Tag Sample TMS supports different tag formats 3 roll tags on Impact printers are ve
154. print 5 Astags are created they get printed on the predefined Permanent Tag printer in TMS configuration 6 If tags were made by mistake select Delete option Permanent Tag Permanent Tag function is used to print permanent laundry tags for laundry shirts Permanent tags has customer s name and customer barcode Permanent tags are not tracked in the system just used to as an identification purpose As tags are created they get printed on the predefined Permanent Tag printer in TMS configuration Preprint Invoice Preprint Invoice function is used to preprint a set of blank invoices that have invoices Preprinted invoices are like Quick tickets with no name that used for drive Through or Pickup Delivery routes Write down customer s name total pieces and due date on the preprinted invoice insert it into the laundry bag Then Go to invoice utility scan the invoice and select the proper customer oystem will assign the selected customer to the preprinted invoice oelect update to detail the ticket just like Quick ticket Auto Backup Process Please contact CSI to setup online backup to our cloud servers Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 105 RUN STOPS This function is used by drivers to sort their stops for a route delivery in proper stops Please refer to Pickup Delivery manual on how to setup Run Stop for route delivery Support Support page provides tools and links to conne
155. qu diundey process we can not Pole Display Mes quarantee mariutactures Taulby dreng Tadmg snnnkage or normal wear and Tear Delivery Settings during the cleaning process read mae foregoing and agree release Cleaner and al Sales rennen Darty Release Form Name RELEASE Mew Sales 1 Sun damage or fading color loss or yellow Streaks John Smith 2 Holes tears or shreds due to coated matenal Degradation of fabrics m Rekha of 4 Release Form Mew Release F NECK TIES LEATHER amp SU HOUSEHOLD A TRIMS AND DE SPOTS RELEA WETCLEANHINC Email Config Company Departn Inventory Payroll Email Config Email config is used to setup your email settings for email eMarketing See eMakrekting for additional info on how to set up configure your email server Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 147 Company Department Company department is used to create a list of related departments that are linked to customer s profile for hotel type operation System uses the company department to add additional information on customer s tracking tag for sorting purpose To assign a dept to customer go to customer profile under Basic options select Dept and use the drop down menu Company Department Name Kitchen Staff Bell Boy Concierge Staff Housekeeping Staff Front Desk Mis
156. r then Started In case you need to stop the service simply Select Stop You may use Windows Services to view the status of this service Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 102 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 103 Misc Functions Payout Adjust Till Tracking Tag Permanent Tag Preprint Invoice Backup XML Format Backup SOL Format Run Stops Laundry Card Wash and Fold Misc is a set of miscellaneous functions grouped under this menu that are explained below Support Options CSI Senous about Senece and support We back every system before and after me sale with product doocumentabon and assistance quick Tumaround shipping rechnical support for users and extensive omne product and technical imnformmebon Choose from the optons below for fast answers to vour questions Our latest update always avatable on Our website Pieese check our notes for latest update Remote Login you need support and you would be us to access your system use the folowing ink to Send us imitator connect 10 your System Please make sure cur support Staff is Merchandise Tag expectng your imitation Gift Card Help Derk Support Lined1 Help Desk Support Lines2 Help Desk Support Lined3 Help Desk Support Liness Help Desk Support Lines Support Options We bedeve that haveng your business is both privileg
157. r staff to undercharge Undercharge the default price of an item Print Invoice At Enable this option if you would like the invoice to be printed Checkin automatically after checkin Number of Invoices Enter the default number of invoices to be printed at the checkin screen To Be Printed The standard default is two copies one for the customer and one for the store Print Receipt At Enable this option if you would like the payment receipt to be printed Checkout automatically at checkout Disable Printing Select this option if you don t want the price to be printed on the Price On Invoice customer s copy of the invoice Not Print Unit Price Enable this feature if you like upcharge price to be added in the base price otherwise upcharge price is printed Separate Laundry Select this option if you would like the system to automatically separate Invoices the laundry invoice and tags transactions with mixed dryclean laundry services The customer will receive one invoice with both dryclean and laundry but the store would receive two invoices one for drycleaning and one for laundry Disable Printing Due Select this option if you do not want the due date to be printed on the Date On Invoice invoice Print Customer Select this option if you would like the customer address to be printed Address On Store on the store copy This is mainly used for the delivery schedules Copy Record Who Check Enable this option if you would like
158. rocess It is the best method to track status of the orders Production report can be done by invoice or item You may go to Invoice Utility Trans List to get all productions for selected invoices See production section for more info Production Report Frons 12 Te LZ poens Printed 1200s Kepored Hy John Manager Customer Item Same Production Sane In Date 101 427 101 422 101 422 102 007 102 no SMITH MOM SMITH SOHN SMITH SHITH EHN SMITH SOHN SMITH SMITH EHN SMITH AHAN SMETH EHIN SMITH EHR SRA OH JEANS DRESS KNIT SWEATER SILK BLAISE JEANS DRESS KNIT SWEATER MHLE ISE DRESS LOG PLEATED ASE R DRESS LON PLEATED Prexsing Pressing Pressing Pressing Pressing Pressing Pressing Pressing Inspector EA PIS 1 8 rada ares ETDs zaras 12 02 L 2 07 44 PME i 2 07 44 PA 12 07 4PM I2 LPM 12 L6 LZ ba HFH I2 Hc La 12 21 200 ME LZ bi LP TZAPEN SMITH BLAZER Inspection L2 L6 HPH za Pitt Y DATE Trans E Producton From 1220820898 To 12 18 Printed At 12 0808 12 21 32PM Reparted By Jahn Manager Invoice 8 Date Production Associate 101 427 2 46 LA PM Pressing John Manager 102 007 2 2 20PM In
159. ry popular because of the price difference CSI recommends TMU 220 Printer for 3 Tag Rolls however Samsung and Star printers are also supported TMS can also print 4 1 8 Continues Tags on Okidata 320 Turbo printer You may configure TMS to print 3 roll tags in Lot format or separate dryclean laundry tags For additional information on how to configure TMS for different tag options read Schedule section in Management For additional information on Garment tracking or Permanent tags see Tracking Tags sections The followings are sample paper tags 3 is total pieces 2345 is the invoice Mon is the due day and 05 00 is the due time On the top Customer s last name first name is printed along with item s price At the bottom you may have item s description and colors 2 e 26 0726 2 1 T STARCH 5 00 In 2 28 2 Mi D N Qe 25 18 08 In 2 2 2 Ivi ON 82 26 24 4 1 8 Continues Tag 3 Roll Tag Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 26 Payment Processing TMS very sophisticated payment processing feature that is used during Check In for Pre payments at Check Out or customer account payment using Invoice Utilities Except for a few minor exceptions the process remains the same throughout TMS processes Credit Debit and Gift Cards through New Verifone Platform Point Services for card present and Web based Payware Connect for C
160. s tags are printed in the invoice printer Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 108 Items for Wash amp Fold bs Te You have to configure your items to mark the items for wash amp fold To do this Go to Management gt System gt Update dept Items Select wash amp fold item Select update items Scroll to the right and enable wash amp fold option It you have a digital scale and you like to interface to the scale enable Scalable option Select Save Item changes To get additional info on how to setup digital scale refer to TMS Installation guide If you like to add a new item for Wash amp Fold select Add New ltem Enter Item Description Go to Price Screen add price Make sure to select Laundry or proper service for new price SOLE STOLE STUFFED TOY SUIT SWEATER TABLE CLOTH TIE BACKS TOWEL TUXEDO UNDERWEAR UNIFORM VALANCE VEST WASH FOLD Add Mew her WASHERS amp DI WEDDING WINTER WEAR ZIPPER Prices Upcharges Taw Update Items Een ACTES Prony Lie Ops rampa etas Perel CH WASHIDR F WASHDRTFOLCLE wASHRIDRTIFOLLDVLE BR WASHIDR TIFOLLDVLE FOL WASHIDRYTIFOLDILBE RUS WASH ONLTILE Price List Far this Itam T itte RETAIL PRICE LA amp UNDHR CHARGE PRICE Discount amp Tax
161. s to Setup your store Pickup Time as hours and default pickup time for each day and enable this option to print on Invoice Pickup time Request Items in wordings highlighted checkin Required For Ready Process Set Invoice Status to Enable this option to make the Invoice Status Ready when Ready in Production processed in Production This is useful for Alteration and Shoe Repair Process Enable this option if your system is using Tracking Tag so that particular item is set to Ready not the entire invoice This is most used for Garment Rental operation Use Tracking Tag for Ready Process Prompt For Security Enable this option to be prompted for Pin for every transaction to Pin increase your system security Conveyor Validation Enable this option to check the location against the predefined Conveyor Locations To set your conveyor locations go to Management gt Management gt Conveyor Enable Security Camera Enable this option for the system to use the Webcam to take snapshots when No Sale is used or Checkout is canceled To see the pictures go to Reports gt More gt History Tracking Don t Return to Main Enable this option to avoid returning to main screen after each Screen checkin checkout transaction to avoid entering Security pin Enable this option if your system is not equipped with Scanner to use the keyboard to enter Invoice Location whenever a scanner is required e g Ready Manifest etc Don t s
162. sh on hand Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 137 Paycode is special customized payroll codes It is not available for general use Store Hours Store hours used to calculate the due date time during Checkin process based on the service and store hours of operation System uses Pickup time to print the pickup time on Invoice If store is closed for any day of the week like Sunday simply checkmark Close option If store is open but there is no Service operation remove Check mark on Service If there is Holiday like New Year check mark Close option for the desire day gt System system Options E mM Schedules Open Pickup Tire Services Monday Close F Service 06 00 105 00 07 00 PM Departments teams Prices Tuasday Close F Serica 06 00 05 00 07 00 PM Upcharges Tax Wednesday M Glose F Sevice 06 00 AM 2 05 00 PM 2 07 00 2 Coupons Tender Type s Job Classes Thursday Close Service 06 00 AM 05 00 PM 07 00 PM Paycode Friday Clese F Serice 06 00 2 05 00 2 07 00 PM Tools Specials Saturday Close Semice 08 30 AM 2 09 00 AM 2 04 30 PM 2 Redeem Points Customer Classifica Sunday F Close e Management Payroll Tools Tools is a group of back office management functions to help you to do certain tasks that
163. sion 5 v R rt Spe Reo Dryers ee tems Labels E 7 Tenchang Tog Ls Items Reports Items report is used to sort the incoming orders base on Item Service Department and route delivery It is used to find out average price per piece and total for each category Summary of Items by Item Category Items Report By Item From De scription 2245 PANTS 97 11 155 45 4 919 SHIRT ON HANGER LAUNDRY 1 09 8 295 905 SWEATER CARDIGAN 411 00 SWEATER 1 4 0540 30 JACKET JEAN n EH 36 00 BLASER S 91291 BLOUSE SLEEVELESS 5 1 1 80 37 HEIDSEFR EAD OLEEN 11 i 22 50 BLOUSE SILK 5 1 125 47 BLOLISE 5 1660 TO BLAZER DESCRIBE AND PRICE Ri Or O0 COMFORTER QUEEN 221 50 SHIRT 2 3 54 1 45 COAT 3 4 LENOTH 40 PANTS JEANS s 579 60 SHIRT SILK A 215 79 COAT 5 1 34 COAT FULL LENGTH 42210 COAT DESCRIBE AND PRICE 64 10 00 Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 71 Summary of Items by Service Category Items Report By Service From Description Puce SubTotal 314 LAUNDRY 1 56 491 40 DRYCLEAN 465 1 133 556 ALTERATION 7 25 20 00 HOCHJREBCOLD 9 18 101 00 PRESS ONLY 5 00 LO O0 SPECIAL SERVICES 200 6 00 RETAIL 7 00 42 00 Total Quantity S00 Total 1 812 96 Summary of Items by Department Category
164. site When installing new update always start with your server 15 Once server is updated stations can download the update auto Always check the website for latest news and upgrades http www computersystemsint com download tms update exe Financial Charges This tool is used to make financial charges like interest on overdue invoices for charge customers auto Use the following process to make the charges Select or more customers from the list or enter customer name id into the search option and select Search to find the customer Select All if you like to charge all customers listed in the search screen Enter memo that will be printed on the statement for the charges i e Interest charges Enter amount that you like to apply to the invoices that overdue base on select Days oelect Process to make the charges The final result is shown on the screen press Print to make a copy for audit purpose oO INO Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 140 Please note system will create a debit note into customer profile and will be shown on the statement License TMS license is required to be renewed once a year The users get prompted 2 weeks in advance to make sure there is enough time to do this process Please don t ignore this warning and renew your license before it gets expired You may simply email the registration code or call your local support to renew your lic
165. spection 102 008 POR 2 ZEZUPM 102 006 POOR 12 16 14 Pressing 102 584 POR 12 21 20 nspeetinn 10892 12 le Pressing John Manger kha Maruget John Manager Jahn Manager Joha Maruget Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 74 Zero Pricing Items Report This report is designed to avoid losing revenue on items that are not priced during checkin process and price to be assigned after job is performed like Alterations etc TMS can be configured not to allow users check out any items with 0 00 price Zero Pricing Items CUSTS Cus Nae NV Due Date Date _ BHO TORCK LINDA 105901 ons WEDDING VEIL 01244 GLENA qs 55 DROP BAG 0001551 FLANICEAN MAR 1 14 CLEAN Qu SALZMAN SENN 105 575 SHIRT SO CLEAN TERCER LINIA 105 575 1708 WEDDING VEIL 00541 HEIDEMARNTISJEE 105 585 1 Les DROP OFF BAG 010017 HUGHES SUSAM 105 507 BLOLSE NO CLEAN LEE SHARON 105 658 17 04 1318 COAT NO CLEAN 07555 GR USZKUWSKE 10S 672 RAIL DACRE Psa L LEA N DR COSEORNE PAT 105 851 VISUS DESCRIBE amp PRICE Gi BAKER IVORNA 105 701 ESIE DROP OFF BAG 011579 WILSCFN IEAN 105 704 SEW OFS BUTTONS 011579 105 4 1308 SEW ON BUTTONS Gg DIPALMA DX EN 105 707 TAIS DROP OFF
166. stomer press the New button Selecting New button will save the current invoice and starts a new invoice 19 Select Misc function to access additional command options a h Select Camera to use the system Camera to take snap shot of the garment in case there is a Stain or Damage to the garment Please read Installation guide on how to setup Camera You may add as many pictures as you like to an invoice Select Sales option to assign select a sales person to the invoice for commission reporting purpose Select Clear option to clear up all the entries in the current invoice Select Sched option to switch to a different price list The current price list is selected from the customer default price list Please note you may also press F4 to select a different price list from checkin screen Select Hold option to put the current invoice on hold in order to server another customer You may put multi invoices on hold If there are invoices on hold your Check in icon from the main menu changes to different color indicating there are invoices on hold to be completed oelect Invoice Utility option to lookup another invoice or make changes to a different invoice Select Checkout command to go to checkout garments for the same customer without leaving the checkin screen Select Main option to return to the main command menu of checkin screen 20 If for any reason you need to cancel the order before invoice completion press Cancel
167. stomer notification box appears Select yes to create a new customer if it is one or no to return to the customer search screen if you have made a mistake or would like to check again For more information on how to create a new customer please refer to the Creating new customer section You may also use the Quick Search option to make sure the correct customer is selected Simply select the quick search and enter the necessary data For example if Customer is selected only the customer field is searched If a customer is inactive this customer will not show up to make customer show up again type a number like 999999999 when prompted Customer not found select Cancel and when the Search Button appears enter the customer again and click on Search Customer To update customer s details simply click on View Update customer To recall the last customer select Recall Last Customer icon If your system is equipped with Customer Key tag simply scan the key tag If you are looking up a customer with Tracking Tag simply select Tracking Tag option from Quick Search Then Scan the barcode Tag on the garment the system will search the database and bring up the customer that matches the tracking Tag Check rA COMPUTER SYSTEMS 1 1 tretay Feb 01 7008 12 461 19 Customer Search Customer Phone Customer Last Name First Name Phone Address or Key Tog 2 SMITH JOHN 3108350129
168. system eliminates the chore of manually tallying the employees hours worked by providing management reports to employees that are authorized to this part of the system Exit to exit the program Status Scrolling bar at the top of the screen gives you a quick overview of your productivity To get more detail on each alert simply touch click it If a status is in red it means you have not reached the production expectation Not Ready 199 Notification Clock In It is Friday Feb 01 2008 12 35PM Are You Sure Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 17 Customer Lookup The Customer lookup screen is used within TMS to lookup customers add a new customer or update customer profiles within the Check In Check Out and invoice utilities processes The following method is used to do customer lookup Through either the on screen or actual keyboards enter any one of the following the customer s name phone number company name or key tag number When using the customer s phone name the system will display a list of customers that match your search criteria as you type the more you type the closer the search gets refined When you have identified the correct customer ensure it is highlighted and press the OK button If the system runs out of matching numbers or letters in the phone or name because there is no such customer that has been registered before a new cu
169. t ID Enter the start number for this conveyor End ID Enter the end number for the conveyor System Management Employees Active Employee Storage C Inactree Employe Laundry Coreeyor 3 Conveyors Back Convevor Wash and Fold Household Section Production special Request Greetings C onditior Pole Display Messa Delivery Settings Salas Release Form Email Contig Company Deparime Inventory Payroll Laena AON HUM zl licen Wash amp Fold See Wash amp Fold section for additional info Production oee production under Ready process for additional info Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 144 Special Request You may add your own special request or memo to pop up when adding in checkin entering Void Reasons during void refund opening till during no sale transactions and Paidout To do this go to Management and click on System Select Management and click on Special Request Coupons Tender Type CALL CUSTOMER WHEN READY Job Classes CHECK ALL BUTTONS Paycode SEW ON COLLAR BUTTON Store Hours AT CUSTOMER S RISK Tools LENGTHEN AS PINNED Specials SEW ON CUFF BUTTON Redeem Points SEW BUTTON ON FRONT Customer Classifi REPLACE BUTTONS Management SHORTEN AS PINNED Employees Conveyors Wash and Fold Production special Request EXCHANGE CHANGE Greetings CLOSE SHIFT Pole Display Mes Deli
170. t can be sorted by invoice Customer or Conveyor Select Merchandise items option to display only Merchandise retail items in stock INVA DA RACHO 4860 150404 030404 056589 056549 056589 062120 62120 062120 062120 065124 065124 068274 68274 068274 158274 068274 169022 CUST TENNYSO MCCLAIN MCCLAIN HAMILTON HAMILTON HAMILTON JAWORSKI JAWORSKI JAWORSKI JAWORSKI MCCLAIN MCCLAIN MCDOWEL MCDOWEL MCDOWEL MCDOWEL MCDOWEL MARINELL GOWN GOWN 0641 15700 WALL WALL WALL 381 0381 N38 381 0041 102 1 1021 102 1021 1550 1459 32 06 2 06 4 5 06 4 5 06 7 29 06 7 29 06 129 06 11 7106 11796 11 7 06 11796 35 07 5 07 3 5 07 3 5 07 19 07 3 8 06 3 0 06 4 7 06 A716 81 06 BAS 85 06 111006 11 10 06 11 10 06 1507 L 5 7 VROT 8 7 3 8 07 VROT 8 07 WLAN Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 Productivity Alert Reports This is a set of reports used to make sure your production is on time and tight This report can be accessed by clicking on the running status banner from main screen To see the report click on View Report option Promised Today screen shows a summary of your service capacity promised for the week If you like to see another date report just click on the calendar Over Dues shows all over due invoices which is the same report in Stock report Screen
171. t tags Garment Tracking Heat Seal Barcoded System Powerful coupon creation Promotional coupons on invoices Selective coupon Route Management Unlimited number of routes Flexible route assignment Barcoded bag tag printing Manifest printing by stop Internet Connectivity Controlled access to web sites Online customer order status Secured owner sales data Custom web site compatible Finger Printer Reader Digital Scale Interface Laundry Card Support Credit Debit Card Processing with EMV Capable Terminal using VeriFone Point Credit Card Batch Processing For Credit On File Customers using Payware Connect Laundry Machines Cost Tracking Conveyor Controller Interface Pickup Delivery App Website Integration for pickup delivery Email SMS notification Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 13 Getting Around The System Startup Procedure Main Menu IMS a robust textile management system uniquely designed for Dry Cleaning Alteration Shoe Repair and Textile Industries with unique features and options for each service TMS NET has a highly organized user interface made extremely easy to use by the effective implementation of touch screen design Both mouse and keyboard can be used together as an alternative to the touch screen Startup Procedure Turn Monitor and Printer s on Look for the icon called CSI Textile Management System on your desktop Press CSI Textile M
172. tear off the right hand side mark the invoices being paid and return with payment Statement paper with perforation can be purchased from any office supplies or you may use regular blank paper To run statement follows steps below 1 Select Start End date then select the group of customers you like to run i e Charge Customers COF By Run Charge Customers 2 Press Create 3 Check Mark the customer or Select All and Press OK 4 f you are doing Company customers check mark Exclude Company customers as you are making statement only for the company 5 Statement gets created you may press Next to View the screen statement Press Print to print the current statement Press Print All to print all statements 6 lf customers wish to get their statements emailed just click on Email Me icon Customers email is taken from the profile and gets sent 7 fStatement is for selected COF customers and you are set for Online Batch processing select Batch processing Icon Visa icon This process might take few minutes depending on how many customers were selected If any of the charges fail you will be notified To get a detailed list of the charges please refer to Transaction report credit card report Processed payments get posted to the customer s account Rerun the statement for COF customers would reflect the charges Please note if customer has a credit note Batch Processing does not deduct this and process just outstandin
173. th Balance Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 116 Mappoint Integration If your system is equipped and licensed with Microsoft Mappoint program enable this option to allow you sort the delivery customers base on the address auto and create manifest with Delivery Instructions See Pickup delivery manual for more info Marketing section for more info Enable this option if you wish to classify your Royalty Points Classification customers base on the collected points for higher rewards If you only have one type of Reward Coupon enable this option to reset the collected points after coupon is printed Calculation everse Search Phone Enable this feature if you like to use the specified website to find additional info using reverse search to find name address of the Phone Search Enter the http link of the website you like to use for Reverse Phone lookup For example 411 com can be used for USA phone numbers Find out what is the website that provides such reverse phone lookup for your area Use this option when adding updating customer profile Zipcode Search The same ad phone search Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 117 Schedules Price List function includes the updating of prices items descriptions of items schedules as well as departments It is very important that you have a good understanding of these concepts in order to fu
174. tility gt Trans List Production TMS invoices could be in 3 different status In Ready and Out When Items are checked in invoice status is set to IN when invoices are processed through Ready function status is set to Ready and finally when invoices are checked out invoice status is set to Out You may skip the Ready function and simply checkin checkout invoices without going through Ready process Or you may wish to add your own process to have more control on the status of invoices For example you may wish to add a process when invoices are sent to Pressing Department Alteration Leather Cleaning etc Production process is designed to track such steps and can be customized by the user Follow steps below to make your own production Process 1 Goto Management gt Management gt Production 2 Select Add enter production and Description i e 1 Sending to Tailor 2 Receiving From Tailor 3 Pressing 4 Leather Cleaning etc 3 You may assign only one of the production step to act as Ready function that s when this production is done set the invoice status to Ready 4 Goto Reports gt labels gt Production label and print the production barcode You use the narrow option to print on Epson Printer 5 Goto Ready select Production scan the production barcode and then all invoices that are going to that production 6 geta list production status go to Reports gt Misc gt Productio
175. tion Process Select Narrow option to print on Invoice Printer Pressing Alteration Dept LITT More Heports Select More to see additional reports on the next screen that can only viewed by Managers or authorized associates If you don t wish your staff access these reports disable View Management Report in job class Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 ot Recleaning Inspection 90 History Tracking Reports TMS tracks sensitive transactional changes for audit purpose You should check these reports periodically to make sure your operation is under control You may select an associate if you are checking a particular staff To get additional info on a selected invoice go to Invoice Utility Select Trans List Guides History Tracking e History Tracking Select Date hee ee From 12 11 08 12 11 08 es Marketing Pag Email Report Vox Refund Irmosice Iro ce Update Sort By invoice 0 C Sort By Customer Sort By Associate Sort By Date Show Undercharge Updates No Salaeitiem Locahon Checking Record amp No Sae C tem Location Checking C Check Qut Canceled s Sort By Date By Employee Fiectrorec Journal A N 9 Select Select
176. ty displays the detail of this process Sales Productivity Report For Schedules Rep eli 12 08 E Th bha Miaacer LL Braden rh Date po Ses Lohn 2 OP a 1015 29 9 27 00 Sanh 2 1S 015 90 e 2 13 80 2 3I L sis lands Wam e 5 HO PI pla MW LEE 1013402 Deanne Credit Card Transactions Report This report is used to display all online credit card transactions successful unsuccessful that has been processed through TMS It may be used for both Terminal base i e transactions done through checkin checkout and invoice utility and or Batch base Processing i e Transactions done through End Of Day or Statement for Credit On Card File customers Credit Card Billing Report Successful f usthnmer Billings Amex LOEBA EET LST Credit EXP 110108 DIES ANDELUSCHAT KATHLEEN 53 650 5 5 sx LORS DES 103 08 5498124 HURT rd Pikes Tt Insmoo sx LO3159 E0329 B 100893 S eS 100 3 30 1 4 EORR TOROS d Oui C 4 DOC 1 O3 6 amp TI EE nvo sk A E09 32 1030 5 1 0306 011506 MAR THETH LITE SSS Fe wt s 11 0306 009731 EMMERICK ELIZABETH i728
177. ub ck ado deae tiec bes 63 Cash Drawer Audit Trail Repor iie aba tati EET EORR 64 Quick INVOICES Report ci roe 64 Coupon RPO o cesses etu dos 65 Sales Transac Hom RODO asera n dim vot e inepte ed 65 Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 4 Cash Reconciliation Report Ense obla tote Aue bu 65 pales Producttyits RODORBL ciae soda 66 SHEE SUMMARY 66 Checkout Cash Summary N 66 Checked Out Invoices Report 67 Sales Productivity REDOM 68 Credit Card Transa Hons aaah rds ein UE 68 sales Summa ases eise tutela on eu 69 Sales Journal son eia EO D MC MEE cu E 69 Mise RODOFISS teris a a 71 Summary of Items by Item 71 Summary of Items by Service Category o o oe b eo PG di a e 72 Summary of Items by Department Category
178. ue the system will automatically apply the payment to the oldest invoices first working its way to the most current and could result in the last invoice being partially paid depending on the amount received f you have a customer s credit Card on File the system will automatically charge the card If the payment received is more than actual balance the system will not issue a credit note to do this manually select the Credit Note from Invoice Utilities and issue a credit note Undo Payment If for some reason the payment was not applied properly to a charge customer please follow the steps below to undo the payment 1 Select Management Select System Select Tools Select Undo Account Payment Enter the customer s number Enter the Invoice number that needs to be undone Click on Search Select the Invoice that appears in the windows and select Undo Payment For additional info please refer to Management Section SO esc Ono Ro m Debe 54211944 212 96 23 00 25 8 v Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 31 Point Rewards Program TMS has a very sophisticated Royalty Point reward system that allows you to define rewards coupon base on collected points Royalty point system is an excellent marketing tool to encourage customers to keep coming back System allows different coupons to be printed based on the collected points and customer classific
179. ur email server From Management function gt Select System gt Management gt email Configuration SMTP Server Enter your SMTP email Server like mai computersystemsint com Your email server port default is 25 Email Address Your email address that will be used when sending emails Enter the default footer that should be added to email Eg Yours Truly Your Dry Cleaners Inc John Smith 416 497 0370 customerservice yourdrycleaners com Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 101 This section is used to define your SMS server SMS is used to send text Messages to customers who wish to receive SMS through their cell phone when orders become reagy Most SMS servers charge for this service Enable SMS notification in Customer Profile gt Marketing for Customers who wish to receive SMS Some SMS server use eMail Interface format to send SMS and others use Http format The SMS service can be purchased online For additional information you may visit http oulksms 2way co za or contact your ISP Email Service eMails are sent through CSI emailnotification program which is located in csi tms folder Emails through eMarketing and Ready functions are sent through eMailnotification service every so often that is defined in eMail Settings screen Other emails sent on demand like reports invoice don t use this service This service has to be installed on the serve
180. very Settings Special Senes Sales Release Form CALL CUSTOMER WHEN READ Em ail Config bor Weed er Pustundiegm brace hiamo m Check in Company Departn Reason For Open Cash Reason For Payout Inventory For Debit Mote Reason For Financial Charge 2 Pavroll xf Update Delete Add Use this option to add your own memo when selecting Memo function during checkin process e g Shorten 2 open cash drawer e g Get Change Postage Heason For Debit Used when adding credit debit in Invoice Utility Heason For Financial Charges Used when creating financial charges under Management gt system tools Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 145 Greetings Conditions Use this option to add your own greetings special promotion or conditions to be printed on customer invoice auto Pole Display message If your system is equipped with optional Pole Display use this option to add your own greetings special promotion or welcome message For additional information on supported Pole Displays visit CSI website Delivery Settings Delivery settings is used to define your route delivery run stop and sort the customer stop using Microsoft Mappoint or manually For additional information see our Pickup Delivery manual Sales Sales table is used to keep track of the Sales person that can be assigned to certain custo
181. vice and Department within certain period Use the following process to create such Specials Click on the desire Service i e Dryclean Click on the Department i e Pants Click on the Item that is on Special Enter The Special Price S c ad reset back to regular price Coupons Tender Type Job Classes Store Hours Tools Specials Redeem Points Customer Classifu Management Employees Conveyors Wash and Fold Production special Request Greetings Conditi Pole Display Mas Delivery Settings Sales Helease Form 5 Email Contig Lisl Sabe dale DAYCLEAK RETAIL PRICE RETAIL PRICE RETAIL PRICE RETAIL PRICE DAT CLEAN DRYCLEAH Jan 05 2009 Click on the Schedule from schedule drop down menu Enter the Start End Date Please note after Expiry date the Special item price will be Use the item from Special List on the top screen to delete the specials bkn PANTS SHIRT CN SUIT MEN S 2 PC Fic 12 45 Expiry Date Jan 31 2009 Redeem Points See eMakreting section for additional info Customer Classification See eMakreting section for additional info Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 142 Management Employees To setup employees go to back office Manag
182. x number Email Enter the customer s email address which will be used for eMarketing and the customer order notification process Please read eMarketing and Web sections for more details Driver License Enter the customer s driver license number Urgent Memo A notification message will pop up whenever the customer profile is accessed Depending on the associate s job class they may be allowed to edit the following fields For additional information on to enable disable this option see Management gt Job Class options 1 Schedule The customer default price schedule which is defined in the schedule table By Default system uses stores default price list which is mostly Retail Price List For additional information on how to setup different price list please see Schedules under Management Credit Limit The customer s credit limit is basically used for charge customers If the customer s balance exceeds the credit limit only associates with overwrite credit limit options may process the transaction For additional information please see Job Classes under Management Credit This is the credit assigned to the customer by means of prepaid or credit notes that were issued to the customer for any reason i e claims royalty systems Payment Default customer payment method The system uses this default when the customer is making a payment E g if customer is paying by credit card and wishes to use his credit card f
183. y select the invoice to view the details 2 Store Stores Start Date Nov 04 2008 Dec 04 2008 From To Invoice Gtatus All Memorized Location Last Name ee and Description Pants ca Blue Description On Same Item Services Run T Only For Current Customer omen Store Store Select other stores in multi store operation with central database Start End Date Start and ending invoice date for search Invoice from to Enter start ending invoice range to narrow down your search Show only memorized transaction refer to Mat Rental document Show all invoices that have been placed on this location Show only invoices for customers who s last name matches Enter garment description and or color Search only items with 0 qty Same Item Services Select a service e g Dryclean from menu to narrow down your search Search only invoices for the selected Run Delivery route Garment Show invoices that matches tracking tag Tracking Show invoices that matches manual tag hotel room ref etc Only for this Check mark this option to search invoices only for selected customer customer Copyright Computer Systems Intl TMS 2 4 4 version User s Manual August 2015 46 Merchandise Merchandise function is used to sell products merchandise to walk in or regular customers 65 26 Merchandise Function
184. you may select No Scanner option or enable No Scanner option in System option gt Invoice Tab TMS allows you to make your own Conveyor barcode To print conveyor barcode go to Reports gt label Conveyor Barcode To complete the process Press Finish button A dialog box prompts you to print Location list Press yes to print the report and retain it for audit purpose Copyright Computer Systems Int l TMS 2 4 4 version User s Manual August 2015 48 To get a report of not Ready orders go to Reports gt Stock Report gt Ready Report Or select Not Ready on the top banner The idea is to make Total Not Ready orders close to 0 for the due date time If your system is setup for Garment tracking you may scan the garment tracking id barcode For additional information refer to Garment Tracking Section of the manual Productivity Productivity process is used to assign associates who worked on a particular invoice for tracking productivity purpose Simply scan the invoice barcode then scan your associate id barcode The image of the scanned invoice will appear on the left hand side of the screen if the invoice is valid To complete the process Press Finish button A dialog box prompts you to print Productivity list Press yes to print the report and retain it for audit purpose To get Productivity report go to Reports gt Trans report gt Productivity Report To view the productivity for selected invoice go to Invoice U
185. ystems Int l TMS 2 4 4 version User s Manual August 2015 112 Management Functions System System is a set of functions that only system administrator can access it You should restrict others in job class function to access this section as it could affect your system settings process coupon etc System System Options System Options 8 ss Schedules System invoice Associates and Stores Marketing Services i F Allow Updating Previous Invoices Next Lot Tag Color o M Allow Previous invoices Next Lot Tag Number Departments hems Prices Upcharges Tax Coupons Tender Type Job Classes Paycode Store Hours Tools Specials Redeem Points Customer Classifica Management Payroll Print On Marvfest Print Grand Total On Print Bar Code On invoice Print Balance On Invosce Pnnt Compressed Detats Pnnt Schedule Name On Invoice Print Big Font invoice Pnnt Zero Balance Statement Enable Package Order Allow Refunding Previous invoices Enable Selecting Multiple Change Type Allow Muftipie invoices Check Out Disable Quick Check In Set Invoices to when pnn ng Manifest Report Show Coupon Ust At Tender Statement Based On Check Out Date Show Tender At Check Out For Charge Customer Use Store Default Pickup Time As Due Specal Request Items at Check in Locahon NOT Required for Ready 07

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