Home

Olympus 227570 Digital Camera User Manual

Contents

1. RamSan 300 320 325 User s Manual 117 Name array state notif Description The disk array state has changed Includes Message Name fc state notif Description A fibre channel controller state has changed Includes Message Device Number Disk State 1 notimplemented This indicates there may be an SNMP reporting problem O noState N A 1 error N A 2 warn N A 3 good The FC controller is working properly 4 warnHigh The FC controller has detected some type of error possibilities include RX errors CRC errors and corrected ECC errors 5 errorHigh The FC controller is not functioning correctly the controller has failed or detected uncorrected ECC errors 6 noDevice N A 7 notMonitored N A Name lun change notif Description The LUN table has changed Includes Message Name fc config change notif Description The configuration of a fibre channel controller has changed Includes Message Device Number Name system message notif Description A system message Includes Message RamSan 300 320 325 User s Manual 118
2. Bandwidth Summary Controller 1 Br ri 150 00 w 105 00 t 255 00 Bir 0 00 wt 0 00 ti 0 00 Controller 2t Bir 0 00 wt 0 00 tt 0 00 Bir 0 00 wt 0 00 ti 0 00 Controller 3 Bir 0 00 wt 0 00 ti 0 00 E r 0 00 wi 0 00 t 0 00 Controller 4 A ri O 00 wt 0 00 t 0 00 E r 147 50 w 112 50 t 260 00 Totals ri 297 50 w 217 50 t 515 00 FC Quit I D Inc Dec update interval R Refresh naw Figure 5 16 Bandwidth Performance via Text Management Interface 58 5 2 3 Viewing Transfer Size View the transfer size to monitor how the file system is processing your data This information can be used understand performance limitations Via Web Interface To view the transfer size statistics via the web interface e Click on one of the Fibre Channel graphics or the Management Control Processor graphic e Click on the Statistics tab e Click the radio button next to KB TX The graphing tool provides the option to view read and write transfer size statistics displayed as kilobytes per transfer command In addition this tool can display an average of each of these statistics To decode the colors on the graphical display see the legend below the check boxes 320 Texas Memo FC65 Fibre Channel Controller 1 eneral Inf ontroller setu Transfer size Kilobytes per transfer command Y Bandwidth Iv Channel A T Channel B TRD MNR KBitranster 0 0 KB transfer Ch A WR Ch B WR Ch A KB transfe
3. Press any key to return to the Modify LUN s menu Mask 00 bf d71 36 52 65 f8 69 76 Mask 01 98 69 65 56 34 fd fbiae Mask 02 67 58 79 6f d5 74 34 d6 Press any key to continuel Figure 6 11 Current Access Lists RamSan 300 320 325 User s Manual 77 Adding Access Lists To add a worldwide port name to a LUN access list Select LUN See instructions in Section 6 5 From the Telnet Main Menu select LUN Setup Select Modify LUN s Select Add WWN mask to LUN Type in the mask that you wish to add The system automatically inserts the colons between the numbers as you type Press ENTER e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit The system only allows you to enter in hexadecimal numbers O F the system ignores any other keyboard input Deleting Access Lists To delete a worldwide port name from a LUN access list From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Delete WWN mask from LUN A submenu displays all masks listed Select the mask to be deleted and press the ENTER button The option Delete All Masks removes all masks Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit se Modify LUN xxx Current LUM 0 LU
4. Gateway DHCP None No Change Exit Restart Network Exit Menu Active Monitor Mode Deactivate Monitor Manual Shutdown LED Display Set LED Mode Display Bandwidth Display I OPS Performance Demo LED Test Pattern Disable LEDs Exit Menu Set LED Brightness LED Brightness Level Exit Menu Display logo Exit Menu RamSan 300 320 325 User s Manual 14 3 2 Text Management Interface The RamSan s management port allows you to manage configure and monitor system behavior You may connect to the management port with either a DB 9 serial cable or an RJ 45 Ethernet cable 3 2 1 Connecting using a terminal program To connect to the RamSan using a serial port connection use a dumb terminal or a terminal emulation program such as Windows HyperTerminal Set your baud rate to 9600 with 8 data bits 1 stop bit no parity and no flow control To connect to the serial port use the DB 9 non null serial cable supplied with the system 3 2 2 Connecting using Telnet Once the administrator configures the Ethernet port on the RamSan using either the front panel or the serial port you may remotely monitor the system using a Telnet session Set your terminal settings to VT100 mode In order to use the Ethernet port first configure the IP address for the RamSan by using the front panel display or from the serial port For complete instructions for configuring the Ethernet please refer to Section 4 3 Configuring Ethernet Settings
5. O noState N A 1 error N A 2 warn The temperature has dropped below acceptable levels and should be moved to a warmer environment 3 good The temperature is within specification 4 warnHigh The temperature level has risen above acceptable bounds Fans may need to be serviced or the system may need to be moved into a cooler environment 5 errorHigh The temperature levels have risen dangerously high The system will be shutdown to prevent damage to system components 6 noDevice N A 7 notMonitored Monitoring has been turned off to suppress warnings RamSan 300 320 325 User s Manual 114 Name power state notif Description The power state has changed Includes Message Power State 1 noti mplemented This indicates there may be an SNMP reporting problem O noState N A 1 error Voltage levels are dangerously low the system may be powered off 2 warn Voltage and or current levels are below specification 3 good Voltage and current levels are within specification 4 warnHigh Voltage and or current levels are above specification or AC power has been lost 5 errorHigh Voltage and or current levels are dangerously high the system may be powered off 6 noDevice N A 7 notMonitored Monitoring has been turned off to suppress warnings Name memory state notif Description The memory state has changed Includes
6. When power is restored the RamSan 320 325 restores system memory with the data from the internal hard disk drives and then resumes normal operations In addition the system begins recharging the batteries You can monitor the battery charge levels using the bundled remote monitoring software 1 4 Non Volatility By utilizing internal hard drives and batteries the RamSan 320 325 combines the performance of SDRAM storage with the non volatile nature of hard disk drives Texas Memory Systems equips the RamSan 320 325 with an internal backup RAID The backup RAID can operate at about 80 MB sec during operation In order to operate the drives after a power RamSan 300 320 325 User s Manual 4 failure occurs the RamSan 320 325 contains redundant batteries When fully functional and fully charged the batteries are able to provide at least 30 minutes of operation The system monitors the internal disks and batteries for a failure condition In such an event it notifies the operator of an error through the front panel display and the management software 1 5 Configurable Backup The RamSan 320 325 allows the administrator to set backup modes for each LUN individually or system wide Active Backup mode optional This ideal mode for most users is only available from Texas Memory Systems In Active Backup mode the RamSan uses available internal bandwidth i e performance not utilized by the applications to constantly backup memory t
7. above options the display will ask you to Enable Autoblink If you enable autoblink the top LED will blink even with constant bandwidth or I OPS RamSan 300 320 325 User s Manual 42 5 1 2 Identifying a RamSan When you have more than one RamSan the Identify Device feature helps you to physically locate which RamSan you are monitoring This feature blinks the front panel display The following demonstrates how to make the front panel display start and stop blinking Via Web Interface To make the RamSan front panel blink via web interface Click on the Management Control Processor graphic Click on the General Info tab Click the Identify Device button The RamSan front panel will begin to blink To make the front panel stop blinking press any button on the front panel or click the Identify Device button again General Information Firrr Uptime Management Settings Telnet led Clear Log Support Log Clear ECC Log Shutdown Identify Device 3 Figure 5 1 Identify Device button RamSan 300 320 325 User s Manual 43 5 1 3 Viewing System Uptime The system uptime provides information about how long the system has been powered on Via Web Interface To view the system uptime via web interface e Click on the Management Control Processor graphic Click on the General Info tab The General I nfo screen displays the Uptime below Firmware ver
8. the RamSan uses available internal bandwidth i e performance not utilized by the applications to constantly backup memory to the disks The system automatically optimizes this operation to backup the maximum amount of data at any given time without impacting performance This means that at any one time most of the data already resides on disk Upon emergency or shutdown the unit need only finish the backup that is already nearly completed Active Backup is an optional feature on the RamSan 320 325 therefore some systems may not display this option Datasync mode In DataSync mode reads and writes are done only to memory The disks remain offline during normal operation If power loss occurs and the shutdown timer reaches zero or the user requests a shutdown the system takes the Fibre Channel interfaces offline and synchronizes all data to the internal hard drives Mirror mode This operational mode provides the highest level of data integrity The system mirrors all write operations to the internal hard drives and memory The system performs read operations from memory only This mode allows read intensive applications to benefit from high speed reads while ensuring that any data written to the RamSan is simultaneously written to non volatile storage RamSan 300 320 325 User s Manual 82 Volatile mode optional This operational mode disables the backup functionality for the LUN making it completely volatile In the case of s
9. 2 1 RamSan 320 Layout 11 21 2003 Added Appendix B FCC Notice Added Appendix C Warranty Maintenance Field Service and Repair Policy Added battery maintenance information to Section 2 2 Updated all system screenshots Updated text management interface menu items Added LED configuration to Section 3 1 1 Added Section 5 1 2 Identifying a RamSan 12 08 2003 Updated Figures 3 2 5 1 5 2 5 6 and 5 10 Updated Section 11 1 with voltage specs 01 07 2004 Updated Appendix B Updated screen shots with enhanced web monitor 01 28 2004 interface graphics Added Section 4 2 Configuring system date and time Added web instructions to Section 7 2 Configuring high availability Added web instructions to Section 5 3 3 Clearing logged ECC errors Added Sections 4 3 2 6 10 7 3 7 4 amp 9 1 Updated Sections 1 3 1 5 1 6 3 1 1 5 1 2 5 3 6 2 1 6 3 2 6 9 2 8 3 8 4 and 8 5 Added Section 3 4 SNMP 04 28 2004 2 4 0 Added Chapter 8 SNMP Configuration Added Appendix D Serial Port Settings Added Appendix E SNMP Trap Definitions Added a description of SMART technology to Section 9 3 Added Section 4 5 Adding new feature licenses Updated all system screenshots 2 5 0 Added support for RamSan 325 RamSan 300 320 325 User s Manual 2 2 Chapter 1 Introduction 1 1 Overview The RamSan 3xx series solid state disk uses SDRAM memory as its primary storage This technology enables practically instantaneous data acces
10. 320 325 see Section 6 9 RamSan 300 320 325 User s Manual 67 6 2 Adding LUNs The RamSan allows the administrator to add LUNs through the Text Management Interface and the web interface 6 2 1 Via Web Interface To add LUN s via the web interface e Click on the Management Control Processor graphic e Click on the LUN Config tab e Click the New LUN button e Select a LUN number from the drop down box e Enter the Device ID e Adjust the LUN size using the scroll bar e Assign links to FC ports see Section 6 4 Linking LUNs to from Fibre Channel Controllers e Assign LUN masks see Section 6 7 Managing Access Lists e Set backup mode see Section 6 9 Setting Backup Mode e Click the OK button e The system adds the specified LUN RamSan 320 Texas Memon MCP65 Management Control Port eneral Inf LUN Config Ge eral m NMP LUN Table Backup mode m k Create LUN New mask Channel links Add Mask Delete Mask Figure 6 3 Adding LUNs via the Web Interface RamSan 300 320 325 User s Manual 68 6 2 2 Via Text Management To add LUN s via the Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Add LUN s x Add LUN s x Total storage space 16384 MB 16384 MB 16384 MB 1 16384 MB 16384 MB 2 Change size of LUNs to add 3 Add LUNs O Exit to LUN configuration menu Figure 6 4 Adding LUN s Menu The first three row
11. Memory Systems please have a copy of this log available 10 3 System Diagnostics The Text Management Interface includes a set of menus with system diagnostics These diagnostic tools are used in coordination with Texas Memory Systems technical support to diagnose issues Warning System diagnostics may corrupt data and should not be used in a production environment 10 4 Still Having Problems If the above steps do not clarify the problem or if a system component has failed contact Texas Memory Systems for additional support Contact Information Texas Memory Systems Inc 11200 Westheimer Suite 1000 Houston TX 77042 Phone 713 266 3200 Fax 713 266 0332 Email support texmemsys com RamSan 300 320 325 User s Manual 103 Chapter 11 Specifications 11 1 Physical Characteristics Rack Mount Size 3U 5 25 x 26 deep Weight up to 90 lbs Voltage 90 264 VAC Ventilation Front to back airflow 11 2 Operating Environment Temperature 32 85 F 0 30 C Max relative humidity 80 non condensing Power consumption 350W 11 3 Non operating Environment Temperature 32 150 F 0 65 C Relative Humidity 10 9096 non condensing RamSan 300 320 325 User s Manual 104 Appendix A RamSan 3xx Series Replacement Parts Figure A 1 MCP 65 Management Control Processor Figure B 2 FC 65 Dual Channel 2 Gigabit Fibre Channel Controller RamSan 300 320 325 User s Manual 105 F
12. Message Memory State 1 notimplemented This indicates there may be an SNMP reporting problem O noState N A 1 error N A 2 warn N A 3 good The memory has been working properly since system power on 4 warnHigh There have been one or more corrected ECC errors since system power on 5 errorHigh There have been one or more uncorrected ECC errors since system power on 6 noDevice N A 7 notMonitored Monitoring has been turned off to suppress warnings RamSan 300 320 325 User s Manual 115 Name battery state notif Description The battery state has changed Includes Message Battery State 1 notimplemented This indicates there may be an SNMP reporting problem O noState N A 1 error The battery has failed a periodic battery test and may need to be serviced or one or more of the batteries have voltages that threaten the system s ability to backup data in the event of a power loss 2 warn The batteries may be charging after being used this is expected after power loss Alternatively the battery voltages may be below specification but not dangerously low 3 good The batteries are all operating properly 4 warnHigh Battery voltages or currents are above specification but not dangerously high 5 errorHigh Battery voltages or currents are dangerously high the system should be serviced 6 noDevice
13. Save changes and exit Discard changes and exit Figure 3 3 Text Management Interface Sub Menu When in a sub menu the user can select C to cancel or press the ESC key to return to the menu Once satisfied with the changes made on a menu the user must select S to save all of the changes Pressing ESC or selecting Q disregards any changes and returns to the previous menu RamSan 300 320 325 User s Manual 16 TMS designed some screens to display status information and display data as in Figure 3 4 Text Management Interface Status Screen Sustem states MCP Fans Batteries PSU state FG Ls FC 2 EG 35 FC 4 System Health Status WARN GOOD GOOD GOOD GOOD GOOD NOT PRESENT NOT PRESENT Temperature Power Memory Battery 1 Battery 2 Battery 3 Disk Array Q Quit I D Inc Dec update interval V View details GOOD GOOD GOOD READY READY READY GOOD R Refresh Figure 3 4 Text Management Interface Status Screen On status screens the program provides the user with several options e Press Q to exit the menu J e Press statistics updates in Y second intervals e Enter R to immediately refresh the data on the screen e Enter SPACE to view additional information or D to increment or decrement the interval between To exit the Text management interface enter Q from the Main Menu IP Assignment mode Hostn
14. al a oe ae oe a raat rer Con or PO ee ce TT Figure 3 1 RamSan 320 Front Panel Four buttons located to the left of the display are used to make selections Menu The Menu button has two functions e Function 1 On any of the status or performance displays pressing the Menu button launches the RamSan Main Menu e Function 2 Escape function Once the menu is open pressing Menu returns the user to the prior screen Select When a menu item is on the display pressing Select will either execute that menu option or proceed to the next layer in the menu If the menu is not selected this button is disabled T The 7 button scrolls up through the menu The 7 button is also used cancel certain commands as indicated on the display If the menu is not selected this button is disabled RamSan 300 320 325 User s Manual 13 4 The 1 button scrolls down through the menu The 1 button is also used confirm certain commands as indicated on the display If the menu is not selected this button is disabled 3 1 1 Front Panel menu system layout The following details the menu system of the front panel display Main Menu System I nformation Firmware Version Memory Size LUNs Configured IP Address of Controllers FC Firmware System Uptime Ethernet Setup Show Current Config Ethernet Address Subnet Mask Gateway Hostname Ethernet Config Hardware Address Set IP Config Static IP Subnet Mask
15. different controller This displays a list of controllers Select one and press ENTER e To change the port select Select different channel on controller This displays a list of channels Select one and press ENTER In addition the Link Unlink LUN s screen indicates the number of LUNs currently linked to the selected controller e To link a LUN to the selected controller select Link LUN s to selected controller e From the sub menu that lists all LUN numbers not already linked to another FC port select a LUN number and press ENTER If all LUNs are already linked to ports then the system displays an error message e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit To ensure that your changes were successful see Section 6 3 Viewing LUN Status LUN Map RamSan 300 320 325 User s Manual 73 Unlinking Fibre Channel Ports from LUN To unlink a LUN from an FC controller e From the Telnet Main Menu select LUN Setup e Select Link unlink fibre channel controller s to from LUN s e Select appropriate channel port See Linking Fibre Channel Controllers above e Select Unlink LUN s from selected controller e A sub menu appears as shown in Figure 6 9 Unlink LUNs Option which provides a list of all LUNs that are linked to this controller e To unlink a LUN or all linked LUNs select the LUN an
16. exit Via Web Management To add a trap receiver s IP address via the Web Management Interface e Click on the Management Control Processor graphic e Click on the SNMP tab e Enter the IP address of the trap receiver e Click the Add IP button To remove a trap receiver s IP address via the Web Management Interface e Click on the Management Control Processor graphic e Click on the SNMP tab e Select the IP address of the trap receiver from the Trap IP list e Click the Delete button 8 1 3 Downloading the MIB file The network manager makes virtual connections to the RamSan which returns information to the manager regarding the device s status The agent contains a database known as the SNMP Management Information Base MIB describing these application parameters The manager uses this database to make requests to the agent and interpret the signals received The MIB describes a set of statistical and control values defined for hardware nodes on the RamSan Via Web Management To download the RamSan s MIB file via the Web Management Interface Click on the Management Control Processor graphic Click on the SNMP tab Click the Get MI B file button RamSan 300 320 325 User s Manual 97 Chapter 9 System Maintenance Texas Memory Systems designed the RamSan to be easily maintainable You can update firmware from the web interface and easily maintain the system compone
17. for the actual system components For detailed information the user simply clicks on the component Clicking on the management port also displays additional information about the system s actions Some of the components have multiple tabs of information The web interface outlines all failed components in red and all components with warnings in yellow RamSan 300 320 325 User s Manual 18 Click on a component for details Figure 3 6 Web Management Interface 3 4 SNMP RamSans support the Simple Network Management Protocol SNMP which is the dominant network management protocol The industry has accepted this protocol due to its relative simplicity The SNMP standards provide a framework for the definition of management information along with a protocol for the exchange of that information The RamSan 3xx Series is compatible with SNMP V2c The SNMP model contains managers and agents A manager is a software module responsible for managing the configuration on behalf of the network management application end users Agents are devices such as the RamSan which are responsible for maintaining local management information and delivering that information to a manager via SNMP Both the manager via polling and the agent via a trap can initiate management information exchanges Managers can access statistical information from the RamSan through its management information base MIB In addition the RamSan can issue up to
18. graphic e Click the Network tab e Configure the Ethernet settings using the fields under Configure Network e Click the Save button MCPG5 Management C E Network Configure Network Management 3 2552552550 Remote Logging Figure 4 7 Web Management Ethernet Configuration RamSan 300 320 325 User s Manual 31 4 3 3 Configuring Ethernet settings via Text Management Interface e From the Telnet Main Menu select Management setup e Select Configure Ethernet Ethernet Setup IP Assignment mode DHCP Hostname ssd Ethernet MAC address 00 20 c2 03 25 96 IP Address 10 0 40 3 Netmask 255 255 255 0 Gateway none Link speed duplex AutoNegotiate Save changes restart the network and exit Restart the network and exit Modify speed duplex settings t Discard changes and exit Figure 4 8 Ethernet Setup The system displays the Ethernet Setup screen as shown in Figure 4 8 Ethernet Setup To change to IP assignment mode e Select IP assignment mode e Select the appropriate assignment mode from the submenu e f you choose DHCP or Disable Ethernet then select Save changes restart the network and Exit If the administrator sets the IP assignment mode to Static the Change IP address Change subnet mask and Change gateway options appear as shown in Figure 4 9 Static IP Settings Ethernet Setup IP Assignment mode STATIC Hostname
19. may provide additional information regarding the problem 2 7 Turning on the System The RamSan automatically powers on when power is connected to the system The only time the system does not power on automatically is when a user has initiated a manual shutdown or the system has powered off due to some failure other than AC power loss In the event this happens press the Power button which is the large black button above the power supplies Please see Section 2 6 Connecting the Power Supplies 2 8 System Initialization The front panel display shows the boot process s current state Once the power is connected the system turns on automatically and the front panel display begins the power on sequence The following happens automatically you can also monitor this boot sequence externally through the serial port 1 Once AC power is connected the TMS d Io RamsSan will power up with the Texas Memory Systems TMS logo The front panel displays the memory size mms d dd He Memory Size 64GB Soon after that you will see Booting and then the system displays the IP address Booting IP Address Acquired 000 000 000 000 RamSan 300 320 325 User s Manual 2 2 In a RamSan 320 325 the front panel displays Restoring Data and cycles between a progress bar and an estimated time until completion Administrators may use this to determine how much Restoring Data time before the system is on line
20. supply handle DO NOT REACH INSIDE THE PROTECTI VE ENCLOSURE AFTER REMOVING THE POWER SUPPLY e Insert the replacement power supply in the RamSan chassis Make sure to insert the power supply squarely and press firmly until the power supply is fully inserted into the system e Reconnect power to the new power supply e The new power supply begins to operate immediately Important Replace failed power supplies as soon as possible RamSan 300 320 325 User s Manual 100 9 3 Hot Swapping Disk Drives The RamSan 320 includes three internal hard disk drives in a RAID configuration The RamSan 325 includes four internal hard disk drives in a RAID configuration The RamSan s internal disk drives are equipped with industry standard Self Monitoring Analysis and Reporting Technology SMART The RamSan uses SMART to track vital hard drive performance statistics which helps it to diagnose imminent disk failures The RamSan system monitoring software queries the disks periodically about their SMART status If SMART indicates an imminent disk failure the system monitoring software will display a warning message in the system log If a single hard disk drive fails the system continues to write to the available hard disk drives When this occurs replace the malfunctioning disk with a new hard disk drive Once inserted the system synchronizes the new disk While the restore degrades overall system write performance if using Active Backup r
21. system automatically powers on e When a power supply fails is removed or looses AC power the power supplies beep If the buzzer sounds silence it by pressing the Power switch once or by correcting the problem The silencing lasts until the problem is corrected Once the problem is corrected the buzzer will sound again if another power failure occurs e In addition the button allows the user to force a hard shutdown of the system Only perform a hard shutdown when you are unable to perform a manual shutdown and after backing up all of the data to external storage To perform a hard shutdown unplug or remove both power supply modules Then hold down the Power switch for approximately 5 seconds to shutoff the batteries and cause the system to lose power Warning A hard shutdown will cause data loss and should only be used when the user is unable to perform a manual shutdown and all the data has been backed up to external storage RamSan 300 320 325 User s Manual 10 AC Voltage indicator light When the power supply is connected to AC power and is operating properly the indicator light attached to each power supply is green If the green light is not on either the power supply is disconnected from an AC power source or the power supply has failed Check the power cable to determine if power has been lost to the supply or whether the supply has failed The front panel display Text Management Interface or Web interface
22. thirteen traps For more information about configuring SNMP settings see Chapter 8 SNMP Configuration RamSan 300 320 325 User s Manual 19 Chapter 4 Administration Functions 4 1 Security The RamSan has several features that allow the administrator to control system access including password protected access and the ability to disable remote access via Telnet Web or SNMP 4 1 1 Logging into the system The RamSan has one account admin 4 1 2 Set password Since it is possible to remotely access the RamSan through the management port TMS includes a password feature for system security The default password for the admin account is ssd Logging in directly through the serial console automatically bypasses the password feature which allows a system administrator access to the RamSan if the password is forgotten or lost RamSan 300 320 325 User s Manual 20 Via Web Interface To change the administrator password via the web interface e Click on the Management Control Processor graphic e Click the General Config tab e Enter your old password The system requires your old password for security reasons e Enter your new password e Confirm the new password e Click the Change button The system immediately changes the administrator password General Config Old New ours Minutes jo Update Firmware Configuration Settings Confirm Add License Update Firmware Download Settin
23. 0 05 19 rs320 6 HW lt zerial gt 17 L0G0A 610b13 01610513 Press Enter to return to menu Figure 5 22 Error and System Event Log The system displays the commands for navigating the system event and error logs at the bottom of the window 5 3 2 Clearing the System Event Log Via Web Interface To clear the system event log via the web interface e Click the Management Control Processor graphic e Click the Clear Log button Via Text Management To clear the system event log via Text Management Interface e From the Telnet Main Menu select Log Files e Select Clear the System Log 5 3 3 Clearing Logged ECC Errors Via Web Interface To clear the error log via the web interface e Click the Management Control Processor graphic e Click the Clear ECC Log button Via Text Management To clear the error log via Text Management Interface e From the Telnet Main Menu select Health and status e Select Clear ECC Errors RamSan 300 320 325 User s Manual 64 5 3 4 Configuring Remote Logging The RamSan is capable of sending log messages to a remote log using standard RFC 3164 BSD Syslog Protocol messages Your remote log host must be configured correctly to receive and log these system log messages Via Web Interface To enable remote host logging via the web interface e Click the Management Control Processor graphic e Click the Network tab e Enter the remote l
24. 0 t 980 Totals r 1080 w 1030 t 2110 FC Quit I D IncsDec update interval R Refresh naw Figure 5 14 IO sec Summary RamSan 300 320 325 User s Manual 56 5 2 2 Viewing Bandwidth Summary Via Web Interface To view the bandwidth statistics via the web interface e Click on one of the Fibre Channel graphics or the Management Control Processor graphic e Click on the Statistics tab e Click the radio button next to Bandwidth The graphing tool provides the option to view read write and total bandwidth as well as a running average of each of these statistics To decode the colors on the graphical display see the legend below the check boxes H A Bandwith MB sec 9 Bandwidth 0ps KBITX Y Queue Iv Channel A Channel B vc y fer RD ee AWR Ch B Total 0 0 Ch B RD 0 0 Clear Ch AWR Ch B WR E Ch B WR 0 0 Figure 5 15 Bandwidth Performance Graph via Web Interface RamSan 300 320 325 User s Manual 57 RamSan 300 320 325 User s Manual Via Text Management To view the bandwidth summary via Text Management Interface e From the Telnet Main Menu select Health and Status e Select View statistics e Select Bandwidth summary The Bandwidth Summary screen displays the bandwidth read r write w and totals t for each fibre channel controller in the system It also displays a total across all of the fibre channel controllers present EEE EEE
25. 3 2 3 General interface layout and instructions TMS designed the management program as a text based GUI This program displays all of the user s possible choices in a series of menus The user may select menu items by entering the number of the menu item or by using the arrow keys and the ENTER key For a detailed description of each menu item arrow down to the item and press the H key to display help text RamSan 300 320 325 User s Manual 15 eae RamSan 320 Monitor Texas Memory Systeme Inc System software version 2 5 0 Capacity 16384 MB IP Address 10 0 40 8 System Status GOOD State Ready LUN setup 21 Controller setup 3t Health and status di Management setup 5t Loe files 5t Power down system d Exit Press H at any time to view help on the currently highlighted menu item Figure 3 2 Text Management Interface When the user selects some menu items the program displays sub menus as shown in Figure 3 3 Text Management Interface Sub Menu Controller Setup Controller 1 Primary Active Version b 49 HHN Node name Channel A 20 01 00 20 c2 03 25 96 10 00 00 20 c2 03 25 96 Channel B 21 01 00 20 c2 03 25 96 10300 300320 302303325796 Topology Auto No link Auto No link Link speed Auto No link Auto No link Loop ID N A N A 1 Select controller Change topology Change link speed Change ALPA assignment Configure failover Reset controller Clear statistics
26. 300 320 325 User s Manual 3 1 2 System Components The system components for the RamSan 300 include Main system memory ranging from 16 to 64 Gigabytes 300 320 Main system memory ranging from 32 to 128 Gigabytes 325 One to four Fibre Channel controllers Dual redundant hot swappable power supplies Redundant fans Ethernet monitoring port Serial monitoring port Front panel display for monitoring and configuration SNMP based monitoring Java based Web monitoring The system components for the RamSan 320 325 also include e Internal backup RAID e Redundant batteries N 1 1 3 Power The RamSan includes two power supplies Only one power supply is needed to run the system The power supplies are auto ranging they accept either 110 or 220 VAC power The RamSan 320 325 s power supplies are connected to an internal battery pack The battery pack provides up to 30 minutes of operation after a power failure In the event one battery or power supply fails the other functional power supply and battery combination handles the system operation You can monitor power supply temperature and voltages from the system monitoring software If a RamSan 320 325 looses power it operates for five minutes before shutting down The shutdown process involves synchronizing data to the internal hard disk drives If the system determines that the battery life will not last the full shutdown delay period it starts the synchronization process
27. 30113 Conforms to UL STD 60950 Certified to CAN CSA STD C22 2 NO 60950 00 Electrical Ratings 100 240V 3 5A 50 60 Hz Made in U S A RamSan 300 320 325 User s Manual 108 Appendix C Warranty Maintenance Field Service and Repair Policy BRONZE WARRANTY Equipment purchased from Texas Memory Systems Inc TMS is warranted for 1 year from the date of shipment The warranty includes return to factory service for equipment that does not meet its published specification during normal operation Damage due to external causes including but not limited to abuse misuse electrical power problems or any usage not in accordance with specifications and instructions automatically voids the warranty TMS ACCEPTS NO RESPONSIBILITY FOR ANY EXPENSES OR DAMAGES INCLUDING LOST REVENUE INCURRED DIRECTLY OR INDIRECTLY AS A RESULT OF DEFECTIVE TMS EQUIPMENT OR FOR ANY EXPENSES INCURRED DIRECTLY OR INDIRECTLY WHILE THE EQUIPMENT IS BEING REPAI RED AT THE TMS FACTORY Return to Factory During the period that the equipment is covered by warranty defective equipment can be returned to the factory for repair or replacement The customer is responsible for shipping the equipment back to the factory together with a detailed description of the nature of the problem and the tests used to determine the failure TMS will take all reasonable steps to repair or at the discretion of TMS replace the faulty equipment within ten working days of receipt The cu
28. 5 Viewing System LUNs via Web Interface RamSan 300 320 325 User s Manual 70 To view the LUNs available to a particular Fibre Channel Controller e Click on the Fibre Channel Controller graphic e Click on the Available LUNs tab e This screen displays the available LUNs for the selected Fibre Channel Controller FC65 Fibre Channel Controller 1 eral Inf troller setup Available LUNs Available LUNs Channel A Channel B LUN 0 Size 4096 MB LUN 2 Size 4096 MB Figure 6 6 Viewing LUNs Assigned to FC ports via Web Interface RamSan 300 320 325 User s Manual 71 6 3 2 Via Text Management To view the LUN map via Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Print detailed LUN map e Select All LUNs or a specific LUN LUN O Size 3276 MB Total LUN masks for this LUN O Total linked ports 0 Segments CO Start O Cnt 6709248 End 6709248 LUN 1 Size 4096 MB Total LUN masks for this LUN O Total linked ports 0 Segments 0 Start 6709248 Cnt 6709248 End 13418496 1 Start 26836992 Cnt 1679360 End 28516352 LUN 2 Size 3276 MB Total LUN masks for this LUN O Total linked ports 0 Segments CO Start 13418496 Cnt 6709248 End 20127744 Press any key to continue or Q to quiti Figure 6 7 LUN Map Screen The LUN map see Figure 6 7 LUN Map Screen shows up to three configurations per page To scroll throug
29. Details Via Text Management To view the controller details via Text Management Interface e From the Telnet Main Menu select Health and status Select View statistics Select Controller details Select a fibre channel controller from the sub menu The FC Overview screen shows a summary of O sec bandwidth queue depth and transfer size for a particular controller xx FC Qvervieu xxx Controller 1 Channel A Channel B Total Read Il zect 297 297 Write Il zect 36d 36d Total IlU zect 661 661 Read bandwidth 7d 27 0 00 7d 27 Write bandwidth 90 76 0 00 90 76 Total bandwidth 165 02 0 00 165 02 Read Queue Depth a Q Write Queue Depth 3 3 Total Queue Depth 3 3 Read transfer sizet 256 Write transfer sizet 255 Quit I D Inc Dec update interval Ri Refresh now Figure 5 21 FC Overview Screen 5 3 Logs In the case of a system failure the system stores detailed information about the failure in the system event log This information is invaluable in determining why a component failed and provides a timeline for the system administrator to follow The support log provides a snapshot of the system settings and contains the ECC error log Before contacting Texas Memory Systems please have a copy of both logs available 5 3 1 Viewing the System Event and Support Logs Via Web Interface To view the system event log or support log via the web interface e Click the Managem
30. Est Time Left This information is also available through the Text Management Interface This process will take approximately 12 minutes for a fully loaded system Restoring Data EERE REE If all system LUNs are set to Volatile mode the front panel displays Initializing instead of Restoring Data 3 Once the system has restored System Status data the front panel displays ou MED System Status GOOD and shows the performance bars for each Fibre Channel port The numbers represent the Fibre Channel Controllers If a controller is not installed the number and corresponding performance will not display The top bars represent the port A and the bottom bars represent port B The system is now ready for normal operation RamSan 300 320 325 User s Manual 12 Chapter 3 Management Tool Overview 3 1 Front Panel Display The Front Panel Display provides a quick and easy way view the RamSan s status It displays the current progress of disk synchronization and shows system warnings and failures The RamSan s front panel allows you to e Inspect the state of the system e Change the method of IP address assignment e Shutdown the system Figure 3 1 displays the RamSan 320 s front panel re fre A PASA Y FREE TIE AT PET RamSan 320 Selecte RamSan 320 4 e System Status Good Texas Memory Systems Inc ve www SuperSSD com Nnnnnnnane Anannnnnnnnnaner rrrrrrrrr rrrrrrr en ae a
31. FE Ls GOOD Battery 2 READY FC 2 GOOD Battery 3 READY EC 3 NOT PRESENT Disk Array GOOD FC 4 NOT PRESENT Q Quit 17D Inc Dec update interval V View details R Refresh Figure 5 9 Text Management Interface System Health Status The states are classified as Good Warn and Error Good This states that everything is functioning under normal operating conditions Warn This indicates a potential problem to look into but the problem is not an immediate threat to system stability Error This indicates that the component should be investigated immediately 25 z RamSan 300 320 325 User s Manual System Health Status Voltages Voltage 3 3 3 33V 3 364 Voltage 2 5 2 52V MODS 4 93 MOD12 11 98V Temperatures System 85 89F 29 94C MCP 90 84F 32 69C Battery 78 12F 25 62C Power board 0 91 40F 33 000 Power board 1 86 00F 30 00C PMOM 80 82F 427 120 FE 1 102 20F 39 00C FC 2 103 55F 39 75C Fans RPMs 8902 98310 8174 8403 8130 8427 8902 8287 8427 7937 8264 8264 System messaging errors 0 ECC errors Corrected 0 0 Uncorrected O0 No luns currently configured Q Quit I D Inc Dec update interval R Refresh Figure 5 10 Text Management Interface System Health Details By pressing the V key while on the System Health Status screen the system will display the System Health Details screen Press the Q key to re
32. N A 7 notMonitored Monitoring has been turned off to suppress warnings Normal in systems without batteries RamSan 300 320 325 User s Manual 116 Name fan state notif Description The fan state has changed Includes Message Fan State 1 notimplemented This indicates there may be an SNMP reporting problem O noState N A 1 error One or more fan channels have stopped temperature warnings that will cause the system to shutdown are imminent 2 warn Single fans in one or more fan channels have stopped or are running slowly There is no immediate danger but the fans may need to be serviced 3 good All fans are working properly 4 warnHigh One or more fans are spinning too fast The system is in no immediate danger but may need to be serviced 5 errorHigh N A 6 noDevice N A 7 notMonitored Fan monitoring has been turned off to suppress warnings Name disk state notif Description The disk state has changed Includes Message Device Number Disk State 1 notimplemented This indicates there may be an SNMP reporting problem O noState N A 1 error N A 2 warn N A 3 good The disk is working properly 4 warnHigh The disk is rebuilding 5 errorHigh The disk has failed or is missing from the system 6 noDevice N A 7 notMonitored Monitoring has been turned off to suppress warnings
33. N size 16384 MB SCSI device ID 0 0x00 gt Humber of LUNs masks for this LUN 2 Backup mode Active Select LUN Add WWM mask to LUN Delete All Masks Ee A 1 l dd dh b6 65 dcidb 4d5 Print detailed WHH mask 2 871B1bc1f3 34 46 135166 Set SCSI device identifi C Cancel Resize LUN Assien different LUN to this LUN Set backup mode for this LUN Initialize LUN Exit to the LUN configuration menu eee te te te ee ae M oe woo Oo Puno e Figure 6 12 Deleting Access Lists RamSan 300 320 325 User s Manual 78 Setting SCSI device identifiers This allows a user to set an SCSI device identifier between 1 and 255 e From the Telnet Main Menu select LUN Setup e Select Modify LUN s e Select LUN See instructions in Section 6 5 e Select Set SCSI device identifier e Enter a unique device identifier from 1 to 255 and press ENTER Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit see Modify LUN seee Current LUM 0 LUM size 16304 MB SCSI device ID O Number of LUNs mas Enter a unique device identifier From 1 to 255 Backup mode Activ Note This value is usually only used in OpenVMS 1 Select LUN I t Add MM mask t 31 Delete WHN mask from LUN d Print detailed Wh mask list for LUN Yt Assign different LUN to this LUN Bi Set backup mode for this LUN G Initialize LUN Qt Exi
34. NMP strings Changing these values causes the RamSan to use the new string when sending SNMP messages Via Text Management e From the Telnet Main Menu select Management setup e Select Configure SNMP x SNMP Configuration Read communitu Read Read Write community ReadWrite Total IPs to recieve traps 0 Sustem location Sustem contact Change read communitu name Change read write community name t Add IP address to the trap list Remove IP address from the trap list Print the current trap IP list Change the system location t Change the system contact t Save changes and exit Discard changes and exit 1 2 3 4 5 5 6 5 Q Figure 8 1 SNMP Configuration via Text Management Interface The top of this menu displays the current SNMP settings To change the read community name e Select Change read community name e Enter the read community name and press ENTER To change the read write community name e Select Change read write community name e Enter the read write community name and press ENTER RamSan 300 320 325 User s Manual 94 To change the system location e Select Change the system location e Enter the system location and press ENTER To change the system contact name e Select Change the system contact e Enter the system contact and press ENTER All modifications are visible at the top of the menu To save any changes e Select Save changes a
35. TEXAS MEMORY SYSTEMS INC RamSan 300 320 325 User s Manual RamSan 320 Texas Memory Systems Inc Any trademarks or registered trademarks used in this document belong to the companies that own them Copyright O 2004 Texas Memory Systems Inc All rights are reserved No part of this work may be reproduced or used in any form or by any means graphic electronic or mechanical including photocopying recording taping or information storage and retrieval systems without permission of the copyright owner RamSan 300 320 325 User s Manual Table of Contents dizi 1 Document OVernview O E REA EX RD ite 1 CONVENIOS ua A pese ee ae ee tee DER E 1 Safety Precautlons iore teer ore dert ee bere Ced Drev a ar ges 1 REVISION Historyn oiri ette A a A tct ats ud 2 Chapter Introd ctlons udi Ete Ete eR REESE ERR HE ona ERR En 3 1 1 aJ p EET 3 1 2 System Components cies dees dae cet eder gre nnd ann tua ee al e pond e n e nb e te mr ar nin in 4 1 3 Mo la LEM EET 4 1 4 NOn Volatility taa ore ime dapi epe ee beri e ERU eet medido ted 4 1 5 configurable Backup 3 5 2 tede t Mn ieutettteastiatituiii stets 5 1 6 PerformahCcezc eee RERUM A ens E ciate Ex btaecr de en ds 6 Chaptert2 nstallatlornz iode ret nta a NUT ED 7 2 1 Electro Static Discharge Warning sssssssssssss mese 7 2 2 Battery Warnlrig ood iO db 7 2 3 System Inspections o ce ee MR AR EHE DERE RR is 7 2 4 Rack Motigo torte ree PERPE Le
36. ame Ethernet MAC address IP Address Netmask Gateway Link speed duplex enment mode Set hostname Save changes restart th Restart the network and Modify speed duplex sett Discard changes and exit Ethernet Setup DHCP ssd 00 20 c2 03 25 96 10 0 40 3 255 255 255 0 none AutoNegotiate Figure 3 5 Scrolling Sub Menus RamSan 300 320 325 User s Manual sd Some of the sub menus have a large numbers of items and therefore scroll In Figure 3 5 Scrolling Sub Menus notice to the right of the choices there is a v or In our example we see a and v v and indicate that it is possible to scroll down and up and indicates you have reached either the top or bottom of the sub menu 3 3 Web Management Interface Another way to get an overview of what is happening in a system is to use the web management interface At a glance this JAVA utility shows the status of all components and combines the information found in the Text Management Interface In addition the Web interface includes complete management and configuration features To access the web management interface enter the RamSan s IP address in a web browser The web management interface is password protected Enter your system login and password to access the web management interface 3 3 1 General interface layout and instructions Texas Memory Systems designed the web management interface as a metaphor
37. and link down instances can quickly fill up the RamSan s system log In such cases you may need to disable extra or detailed fibre channel logging To disable the extra fibre channel logging through the Text Management Interface e From the Telnet Main Menu select Health and status e Select Advanced FC options e Select Disable extra FC logging RamSan 300 320 325 User s Manual 92 Chapter 8 SNMP Configuration 8 1 Enabling SNMP settings RamSans support the Simple Network Management Protocol SNMP which is the dominant network management protocol The industry has accepted this protocol due to its relative simplicity The SNMP standards provide a framework for the definition of management information along with a protocol for the exchange of that information The RamSan 3xx Series is compatible with SNMP V2c The SNMP protocol requires a manager which is network management software that you supply and an agent which is the RamSan or other SNMP compatible network device Both the manager via polling and the agent via a trap can initiate management information exchanges The RamSan allows the administrator to enable or disable the SNMP functionality For more information regarding these settings see Section 4 1 5 Enable disable SNMP 8 1 1 Setting SNMP community strings The SNMP community string is like a user id or password that allows access to the RamSan s statistics The RamSan sends the community s
38. been changed e Fibre Channel configuration change notification indicates that the configuration of a fibre channel controller has changed e System message contains additional system details All traps are enabled by default For more details regarding the RamSan s traps see Appendix E SNMP Trap Definitions You can specify a trap receiver to ensure that all SNMP traps sent by the RamSan go the same SNMP trap receiver or set of receivers typically one or more host devices on the network The RamSan sends all the SNMP traps to the specified host s and includes the specified community strings To specify the host to which the RamSan sends all SNMP traps use one of the following methods Via Text Management e From the Telnet Main Menu select Management setup e Select Configure SNMP The top of this menu displays the current SNMP settings To add a trap receiver to the list of Trap IPs e Select Add IP address to the trap list e Enter the IP address of the trap receiver and press ENTER RamSan 300 320 325 User s Manual 96 To remove a trap receiver from the list of Trap IPs e Select Remove IP address from the trap list e Select the IP to be removed and press ENTER To view a list of trap receivers by IP address e Select Print the current trap IP list e The interface will display the list of trap receivers Press ENTER to return to the menu To save any changes e Select Save changes and
39. ct Front panel button descriptions Ethernet Setup Front panel text menu items lunconfig Management port serial Telnet commands and text Safety Precautions PLEASE OBSERVE ALL DUE SAFETY MEASURES WHEN WORKI NG WITH SENSITI VE ELECTRI CAL EQUI PMENT READ AND FOLLOW ALL INSTRUCTI ONS AND SAFETY PRECAUTI ONS BEFORE OPERATI NG THE UNIT Before servicing the unit shutdown the unit and remove power cords from both power supply modules Wait 15 seconds before servicing the unit DO NOT REACH INSIDE THE PROTECTI VE ENCLOSURE AFTER REMOVI NG A POWER SUPPLY MODULE Caution for service personnel Power supply modules include Double Pole Neutral Fusing RISK OF FIRE OR EXPLOSION IF BATTERY I S REPLACED BY AN INCORRECT TYPE DO NOT DISPOSE OF USED BATTERIES INA FIRE THEY MAY EXPLODE CHECK WITH LOCAL AUTHORITI ES FOR DISPOSAL I NSTRUCTI ONS Only use TMS factory certified replacement parts Faulty components should be replaced as soon as possible RamSan 300 320 325 User s Manual silos Revision History The following table describes revisions to this document Version 1 0 1 1 EET PWN 1 5 1 6 1 7 1 8 NUM Ro Comments Date Firmware Initial release 08 15 2003 Added component photographs 09 11 2003 Added information about using the help function in the text management interface Added Appendix A Updated power supply details 10 02 2003 Added details for the RamSan 300 10 07 2003 Updated Figure
40. cumstances determine that a failure is imminent or has occurred 5 1 1 Front Panel Monitoring When the menu on the front panel is not in use the display monitors various aspects of the system The display presents the following information Restore Synchronize Progress During any synchronization Restoring Data or data restore the front PTT TTT Tit panel cycles between the operation progress and estimated time remaining until completion The system displays Restoring Data when restoring data from disk and displays Initializing when starting from a volatile state If the system is rebuilding the disk array the system displays Array Rebuilding If the system is rebuilding a single disk the front panel displays Disk Rebuild indicating the disk number RamSan 300 320 325 User s Manual 39 Status The following status levels are possible GOOD l System Status This is normal operation WARNI NG System Status WARNING Indicates that the RamSan Warnings Fans slow has detected a system warning Warning statements scroll across the front panel display Possible warning examples e Pwr supply removed e AC lost at one or both power supplies e One or both batteries are low e Temperature warning e One disk removed ERROR Indicates that the RamSan System Status ERROR has detected a system Errors Disk Failed failure Error statements scroll across the fron
41. d exit Discard changes and exit Figure 6 15 Deleting LUNs To verify the deletion of the LUN view the LUN Configuration menu for a total number of LUNs e To save the changes once you have completed all LUN configuration select Save changes and exit 6 9 Setting Backup Mode The RamSan 320 325 allows the administrator to set backup modes for each LUN individually Warning TMS does not recommend changing backup modes while the system is actively transferring data RamSan 300 320 325 User s Manual 81 6 9 1 Via Web Interface To set the LUN s backup mode via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the backup mode from the Backup Mode listbox Click the OK button 6 9 2 Via Text Management To set a LUN s backup mode via the Text Management Interface e From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Set backup mode for this LUN Choose the backup mode from the sub menu and press ENTER Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit Active Backup mode optional This ideal mode for most users is only available from Texas Memory Systems In Active Backup mode
42. d press ENTER e Select Exit to the LUN configuration menu e To save the changes once you have completed all LUN configuration select Save changes and exit Link Unlink LUN s Current FC controller 1 A of LUNs currentlu linked to controller 1 Select different controller Select different channel on controller Link LUN s to selected controller 4 Unlink LUM s from selected controller Print detailed link map for selected controller Exit to LUN Configuration menu Figure 6 9 Unlink LUNs Option RamSan 300 320 325 User s Manual 74 6 5 Changing LUN Numbers The configuration utilities allow you to change the LUN numbers 6 5 1 Via Web Interface To change LUN numbers via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the LUN number from the LUN number listbox Click the OK button 6 5 2 Via Text Management From the Telnet Main Menu select LUN Setup Select Modify LUN s Select Select LUN Select the LUN to edit from the sub menu and press ENTER Select Assign different LUN to this LUN A sub menu displays a list of the available LUN numbers Select a LUN number and press ENTER For details see Figure 6 10 Assigning Different LUN Numbers e Select Exit to the LUN configuration menu e To save the changes once y
43. e Then from the secondary controller s setup menu set the secondary controller s high availability to Secondary Passive Primary is X state and choose the primary controller as the primary Note Once the administrator sets a controller as a primary controller with a backup it must remain primary until the administrator changes the secondary controller s configuration from secondary to primary Secondary Passive Primary is X This state is the sets the controller as secondary to a primary controller as mentioned in the section above To set a controller in this state first configure its high availability to Secondary Passive Primary is X state from the Primary Active state The controller remains in this state until the administrator configures it back to Primary Active state or until a failover occurs If a failover occurs the system copies all of the attributes of the primary controller to the secondary controller and activates its links From this state all of the secondary controller s attributes are meaningless and are not updateable until the administrator sets the controller back to Primary Active state Primary Passive Secondary is X This state indicates that the primary controller has experienced a failure however often these failures are not fatal and are recoverable For example if a cable is pulled for an extended period the link fails but once the controller is plugged back in the link b
44. e Select Change link speed e Choose the controller s link speed from the sub menu and press ENTER All modifications are visible at the top of the menu To save any changes e Select Save changes and exit Generally selecting auto detect for topology and link speed provides you with the proper settings for your system If the Controller Setup screen displays these settings as Unkn See Figure 7 3 Auto Detect Error once you have saved the changes you must configure the link speed and topology manually RamSan 300 320 325 User s Manual 85 Controller Setup Controller 2 Primary Active Channel A Channel B WHN 10 02 00 20 c2 02 21 41 11 02 00 20 c2 02 21 41 Node name 20 02 00 20 0c2 02 21 41 21 02 00 20 c2 02 21 41 Topologu Auto Unkn Auto Unkn Link speed Auto Unkn Auto Unkn 1 Select controller 2 5 Reset Controller S Save changes and exit Q Discard changes and exit Figure 7 3 Auto Detect Error For more information regarding the settings appropriate for your application please consult your fibre channel administrator Important Saving changes made from this menu causes the system to reset the Fibre Channel Controller which may result in data corruption TMS does not recommend changing the controller settings while the controller is actually transferring data Note Some HBAs do not support direct attach point to point operation If you are having tr
45. e ee ence eee mme 100 9 3 Hot Swapping Disk Drives essem sessi 101 9 4 Batteri eSa nte a e Ee MP ETIAIN ERA 102 9 5 BOIS A A A A ean ae 102 Chapter 10 Troubleshooting sssssssssssssseIIIIHII messe shes e n nennen nns 103 10 1 System Event Log us vac Ada cde Ao 103 10 2 Support LOG 5 eda E eibi da lectae ini a eati 103 10 3 System DIiagnosties inet da 103 10 4 Still Having ProbleMS csan ae a ea III messen sehe esee ens 103 Chapter TT Specifications 20 5 220 ces ceed eire dao 104 11 1 Physical Characteristics iei ei ttt EUR EXER ME EEREREERELE IRAE ERES 104 11 2 Operating Environment ine eo leas 104 11 3 Non operating Environment sssssssssssssssee meses messes enn 104 Appendix A RamSan 3xx Series Replacement Parts ssssssssssssee nene 105 Appendix B FCC Safety Notices a vansa nian o a mee men memes esses nnn 108 Appendix C Warranty Maintenance Field Service and Repair Policy sss 109 Appendix D Serial Port Settings cece cece ener eee eee nate nana ener aed 112 Appendix E SNMP Trap Definitions ssssssssssssem IH meme ee en enne 113 RamSan 300 320 325 User s Manual iv Preface Document Overview This document provides operating procedures for the RamSan 300 320 325 It covers installation management and troubleshooting issues Conventions This document uses the following textual conventions Sele
46. e factory together with a detailed description of the nature of the problem and the tests used to determine the failure TMS will take all reasonable steps to repair or at the discretion of TMS replace the faulty equipment within thirty working days of receipt Customer will be charged current list prices for replacement components The customer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components Subject to availability TMS field service personnel will perform troubleshooting of equipment For customers outside the Houston Texas area daily rates and normal travel expenses for field service personnel will be charged including air fares hotel accommodation per diem meal allowance and other out of pocket expenses related to travel or attendance at the customer site RamSan 300 320 325 User s Manual gt pa Appendix D Serial Port Settings You may connect to the management port with either a DB 9 serial cable or an RJ 45 Ethernet cable The following settings apply to the serial port Port Settings To connect to the RamSan using a serial port connection use a dumb terminal or a terminal emulation program such as Windows HyperTerminal Set your baud rate to 9600 with 8 data bits 1 stop bit no parity and no flow control To connect to the serial port use the DB 9 non null serial cable supplied wit
47. e theod Fe Hed eda s PR A 9 2 5 Connecting the Fibre Channel Ports cc cceee eee eee eee eee m mene 9 2 6 Connecting the Power Supplies ccc cee eterna eee nee 9 2 7 TUFNING ON the System ox RR alanis pei ate eels ee ER 11 2 8 System InitializatiOPi uoto e HR XR RETENIR HERD LEER AREE EUH ERRELERES dn 11 Chapter 3 Management Tool Overview ccc ems nnns 13 3 1 Front Panel Display ooooococccoccccocnccnnncconnncnnncnnnnnnnnnnnnnnnnn need 13 3 2 Text Management I nterface cece cece eee eee eee sese nnn 15 3 3 Web Management Interface ooooccccocccccnncconncnnnnnnnnnnnnnnnnnrnn sess esee 18 3 4 clum 19 Chapter 4 Administration Functions ssssssssssssssss memes eee 20 4 1 SSCUMIEY Een ERE M dea nh enn 20 4 2 Configuring System Date and Time isses emnes 26 4 3 Configuring Ethernet Settings sssssssssssssss mme emen 27 4 4 Power DOWN Settings eite t RR ERE ERR HEIRNONRTIRRXIR XR SERE RIS EEE RAY 33 4 5 Installing New Feature Licenses ssssssssssssese memes nen 35 4 6 Saving and Uploading Configuration Options oococccccccccocnnconnnnnnnnnnnnn rra nara ene 36 Chapter 5 Monitoring FUNCtONS iseseisana ieee s tins 39 5 1 Viewing System health and status ccc reas 39 5 2 O ERU t hes dae fe Eee A 55 5 3 Mer UTI 63 Chapter 6 LUN Configuration i III memes ess nee nnns 66 6 1 A Example LUN Configuration s
48. ead operations continue uninterrupted Important Do not remove disk drives during synchronization Removing disk drives may destroy data on all disks which requires removing and replacing all drives for a complete synchronization with memory If all hard disks fail the system automatically detects this and stays operational however the system remains volatile until all hard drives are functioning properly When the new drives are replaced the system rebuilds the drives from the system memory image Use the following steps to replace bad disk drives 1 Verify that disk synchronization is not in progress If one is in progress then wait for the synchronization to complete before continuing 2 Slide the hard disk eject latch to the right 3 Remove the hard disk by pulling squarely on the handle 4 Insert new hard disk squarely into the available slot Ensure the disk drive is completely inserted into the system and flush with the chassis Warning The system erases any pre existing data on hard disk drives inserted into the RamSan 320 325 while the system is running Important TMS does not advise removing functional hard disks While the action should be perfectly safe it may affect system performance or downtime depending on the system mode as the system synchronizes the new disk drive RamSan 300 320 325 User s Manual 101 9 4 Batteries The RamSan 320 325 is equipped with three redundant 30 minute Lithiu
49. ecomes usable again Since the system copies all attributes of a failed primary controller to the secondary the system cannot allow the failed primary controller to come back online Instead the system disables the links and the original primary controller becomes a backup for the active secondary controller The administrator cannot set this controller back to an active state directly To re activate this controller either the secondary controller must fail or the administrator must re configure the secondary controller to Primary Active state Secondary Active Primary is X This state indicates a secondary controller that has taken over for a failed primary controller The administrator originally configured this controller to backup the primary controller however when the primary controller failed this controller became an active copy of the primary In this state the primary controller backs up this secondary controller Changing this secondary controller to Primary Active state resets this controller and the primary controller In addition resetting the controller causes the system to temporarily loose the link Reads and writes occurring when RamSan 300 320 325 User s Manual 87 the administrator resets this controller back to Primary Active state result in errors because the drives appear to have been removed TMS does not recommended configuring an active secondary controller as primary unless no transmission
50. ediately Important The periodic battery test does not guarantee that your batteries will have enough capacity to back up in all cases Texas Memory Systems recommends replacing your batteries every two years even if they continue to pass the periodic battery test 9 5 Fans The system has one block of 12 fans The fan block is accessed from the top of the chassis Each airflow channel has redundant fans so that cooling is sufficient as long as one of the two fans is running If one fan fails the system will issue a warning If both fans in a single channel fail the system will issue an error RamSan 300 320 325 User s Manual 102 Chapter 10 Troubleshooting The RamSan is a complex system with many redundant features to safeguard your data however components can fail The RamSan has many ways to inform the user about what is happening inside the system Rather than try to list all the different possible failures this section explains how to identify and solve problems 10 1 System Event Log In the case of a system failure review the system event log to determine what failed and when it failed This information is invaluable in determining why a component failed and provides a timeline for the system administrator to follow Before contacting Texas Memory Systems please have a copy of this log available 10 2 Support Log The support log provides a snapshot of all current configuration settings Before contacting Texas
51. ent Control Processor graphic e Click the System Log or Support Log button RamSan 300 320 325 User s Manual 63 Via Text Management To view the system event log or support log via Text Management Interface e From the Telnet Main Menu select Log Files e Select Dump entire system log or Get support log Sep 1 10 05 16 res206 HW serial Sep 1 10 05 19 res206 HH serial 12048 nF H bbm 2H c33 Sep 1 10 05 19 res2046 HW lt serial gt 11 PRLI A s1610a813 d 610513 t 0800 dov 0 iF n i tfn 1 cdm 0 drm 05 Sep 1 10 05 19 re3206 HW Zserial2L11 PLOGI4B s 610d13 d 610513 v 20 08 cr 5 F z12048 nfF tH bbm 2H c3 1 LOGDO RCCC4Bs FFFFFe dibl0813 J PLORIA sf510a13 d 610513 v 20 08 cr t5 FP Sep 1 10 05 19 re3206 HW lt serial gt C11 PRLI A s1610413 d 610513 t 0800 dov 0 iF nzi tfn 1 cdmz drm z Sep 1 10 05 19 re320 6 HW Zserial L13 PRLO 4B8 2 510413 d 5610513 Sep 1 10 05 19 rs320 6 HW Zserial L13 LDGO B8 2 510413 d 610512 Sep 1 10 05 19 rs320 6 HW Zserial L13 FLOGI4B8 s 610b13 d 610513 v 20 08 cr 5 F si204d8 nf HM bbm tN c3 Sep 1 10 05 19 rs320 6 HH Zserial L1J PFRLI B zs 510b13 d 610513 t 0800 dov 0 iF nzi tfn il cdmz drm z Sep 1 10 05 19 re320 6 HW lt serial gt 17 PRLO A 610813 01610513 Sep 1 10 05 19 re320 6 HW Zserial L11J LDGO 4B s 510a13 d 5105123 Sep 1 10 05 19 re320 6 HW lt serial gt 17 PRLO A 610b13 01610513 Sep 1 1
52. et port To access the system s Ethernet port the administrator must assign the RamSan an IP address subnet mask and possibly a gateway The administrator may assign the IP address in one of three ways Static IP DHCP or No Ethernet The default factory setting is DHCP For any questions regarding IP assignment values please consult your network administrator 4 3 1 Configuring Ethernet Settings via Front Panel To setup the Ethernet via the Front Panel use the arrow buttons to cycle through the top level menu options until the display shows Ethernet Setup Use the Select button to choose this option and continue with the configuration You may now use the arrow buttons to scroll through the following menu options RamSan 300 320 325 User s Manual 27 e Displays a list of the current IP configuration hostname IP address subnet mask gateway address if applicable and hardware Ethernet address e To continue setting up the Ethernet configuration e Shuts down and restarts the Ethernet port using the current IP assignment configuration e Exits the setup menu Show Current Config Set IP Config Restart Network Exit Menu Use the arrow buttons to scroll up and down through the list Pressing the Menu button returns to the previous menu and pressing the Select button exits the menu system To continue setting up the Ethernet configuration select Set I P Config After selecting Se
53. following two sections provide additional details 7 1 Changing Fibre Channel Topology and Link Speed Via Web Interface To change the Fibre Channel topology and link speed via the web interface e Click on the Fibre Channel Controller graphic e Click on the Controller Setup tab e Select from the Topology and Link Speed settings e Click the Save button Clear Stats Active Figure 7 1 Controller Setup via Web Interface RamSan 300 320 325 User s Manual 84 Via Text Management e From the Telnet Main Menu select Controller setup e Select Select controller e Choose a controller from the sub menu and press ENTER Controller Setup Controller 1 Primary Active Version 1 10 Channel A Channel B MIN 10 01 00 20 02 03 25 96 11 01 00 20 c2 03 25 96 Node name 20 01 00 20 c2 03 25 96 21 01 00 20 c2 03 25 96 Topologu PSP P P gt P P P P Link speed 2 GB lt 2 GB 2 GB lt 2 GB Loop ID N R N R M controller Change topology Change link speed Change ALPA assignment Configure failover Reset Controller Clear Statistics Save changes and exit t Discard changes and exit Figure 7 2 Controller Setup via Text Management Interface The top of this menu indicates the controller s current settings To change the topology e Select Change topology e Choose the controller s topology from the sub menu and press ENTER To change the link speed
54. gs Upload Settings Figure 4 1 Password Change via Web Management Interface RamSan 300 320 325 User s Manual 21 Via Text Management To change the administrator password via Text Management Interface e From the Telnet Main Menu select Management setup e Select Change password e Enter the admin password and press ENTER If you are not logged in through the console you must verify your password For security reasons the system does not display the typed letters when typing in passwords Management Setup Telnet Enabled Web Enabled SMMP Enabled Enter admin password Disable web Disable SNMP Configure SNMP Configure ethernet Manage system licenses Set system date time Save changes and exit Discard changes and exit Figure 4 2 Password Change 4 1 3 Enable disable Telnet The system allows the administrator to disable Telnet to prevent users from accessing the system through Telnet Note The RamSan does not allow you to disable access to the console This provides a method to re enable the Telnet Web and SNMP RamSan 300 320 325 User s Manual 22 Via Web Management To enable disable Telnet via the web interface e Click on the Management Control Processor graphic Click on the Network tab To enable Telnet check the Allow Telnet checkbox and press the Save button To disable Telnet uncheck the Allow Telnet checkbox and press the Sa
55. h all of the entries press any key other than Q 6 4 Linking LUNs to from Fibre Channel Controllers To make partitioned LUNs accessible to connected servers the administrator must link the LUNs to the RamSan s Fibre Channel controllers 6 4 1 Via Web Interface To change the links between LUNs and the Fibre Channel controllers via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the links for the LUN by clicking the Channel links checkboxes e Click the OK button RamSan 300 320 325 User s Manual 72 6 4 2 Via Text Management Linking Fibre Channel Controllers e From the Telnet Main Menu select LUN Setup e Select Link unlink fibre channel controller s to from LUN s Link Unlink LUN s Current FC controller 1 A of LUNs currentlu linked to controller 1 Select different channel on controller t Link LUN s to selected controller t Unlink LUN s from selected controller Print detailed link map for selected controller Exit to LUN Configuration menu Figure 6 8 Link LUNs Screen The Link LUNs screen displays the currently selected controller and port above the menu Figure 6 8 Link LUNs Screen displays the selected controller as 2 A which is Controller 2 Port A e To change the selected controller select Select
56. h the system Default Account Use the following default account information to access the RamSan through the serial port ssd Login admin Pin Out The RamSan serial port has the following pin out settings O No Connect No Connect 6 O O 2 Transmit Tiedto8 7 O gt 3 dig Tiedto7 8 O O 4 No Connect No Connect 9 O O 5 Ground Figure D 0 1 Serial Port Pin Out RamSan 300 320 325 User s Manual 112 Appendix E SNMP Trap Definitions The following list provides detailed information about the SNMP v2 notifications traps that the RamSan 320 325 generates because of various system events Each trap contains a timestamp trap OID brief message and sometimes a relevant system state variable The system sends traps to each IP address found in the SNMP trap list configurable through the web and Telnet monitoring tools Trap OIDs and definitions are located in the MIB file which can be obtained through the web monitor Name power on notif Description System has turned on Includes Message System Type Name power off notif Description A shutdown sequence has been initiated Includes Message RamSan 300 320 325 User s Manual 113 Name temp state notif Description The temperature state has changed Includes Message Temperature State 1 notimplemented This indicates there may be an SNMP reporting problem
57. has been issued the items must be returned to TMS within thirty 30 days or else the RMA will be cancelled SILVER WARRANTY Advanced Parts Replacement Texas Memory Systems Silver Warranty may be purchased which provides all of the features of the Bronze plan In addition for one to three years customer option TMS will ship a new replacement part to the install site for delivery the next business day if in the judgment of TMS an issue as described by the customer is the result of a defective part TMS must be notified by 2 00 p m CST in order to guarantee next day shipping The customer is responsible for shipping the defective part back to the factory no later than ten days after receipt of the replacement hardware If TMS has not received the defective hardware after this time the customer will be charged the full price of the replacement hardware The customer is responsible for shipping costs Silver warranty option must be purchased at time of equipment purchase and does not extend the basic warranty by default GOLD WARRANTY On site Repair Business Hours Texas Memory Systems Gold Warranty may be purchased which provides all of the features of the Silver and Bronze plans Additionally in the event of a hardware failure customer should call a special 800 number for 24 7 technical support 365 days a year to receive technical assistance from Texas Memory Systems technical support staff Gold Warranty also provides when necessar
58. he LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit The system does not allow entering a LUN size greater than the remaining available space If you attempt this the system displays an error message and does not save your changes RamSan 300 320 325 User s Manual 76 6 7 Managing Access Lists The Text Management Interface provides the ability to create access lists for individual Fibre Channel ports This allows the administrator to specify which worldwide port names HBAs are allowed to communicate with each partition 6 7 1 Via Web Interface To manage access lists via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button To add a mask enter the New Mask textbox and click the Add Mask button To delete a mask select the mask from the Masks listbox and click the Delete Mask button Click the OK button 6 7 2 Via Text Management Viewing Current Access Lists To get a list of the World Wide Name masks for the selected LUN as shown in Figure 6 11 Current Access Lists follow these steps From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Print detailed WWN mask list for LUN The system displays the WWN mask list
59. he front panel use the arrow buttons to cycle through the top level menu to select Manual Shutdown Use the Select button to select this menu item Manual Shutdown The display prompts you to Power Off System confirm that you wish to Power Off System To cancel the shutdown use the button to return to the main menu To proceed with the shutdown use the J button to confirm the system power off RamSan 300 320 325 User s Manual 33 Now the front panel display Powering Off indicates that the system is PTT TTT TT yy powering off Depending on the system mode and the size of memory this procedure may take a while The front panel cycles between a power off status bar and an estimated time until the system completes the power off Via Web Management To perform a manual shutdown via the web interface e Click on the Management Control Processor graphic Click on the General Info tab Press the Shutdown button Via Text Management To perform a manual shutdown via Text Management Interface e From the Telnet Main Menu select Power down system e Confirm the power down Once the user confirms the power down the system powers off after completing all writes To resume operation press the Power button to the left of the power supplies For additional details see Section 2 7 Turning on the System 4 4 2 Automatic shutdown In the event that the s
60. help to diagnose potential issues and configure the fibre channel controllers for non standard environments These features are typically used in coordination with a Texas Memory Systems technical support contact 7 5 1 View Fibre Channel Console The fibre channel console provides detailed logging for the fibre channel controllers This feature allows Texas Memory Systems technical support personnel to view and diagnose potential issues RamSan 300 320 325 User s Manual 91 To view the fibre channel console through the Text Management Interface e From the Telnet Main Menu select Health and status Select Advanced FC options Select View fibre channel console Select a fibre channel controller from the sub menu To return to the Advanced FC Options Menu press Q 7 5 2 Disable Enable Fibre Channel Login Reset Certain operating systems including HPUX and AIX establish fibre channel links more intermittently than standard operating systems In Such cases you may need to disable automatic fibre channel login resets This feature allows you to disable the automatic login resets To disable the automatic fibre channel login resets through the Text Management Interface e From the Telnet Main Menu select Health and status e Select Advanced FC options e Select Disable FC login reset 7 5 3 Disable Enable Extra Fibre Channel Logging Certain operating systems including HPUX and AI X frequent fibre channel link up
61. igure B 3 Power Supply Module Figure A 5 Memory Blade RamSan 300 320 325 User s Manual 106 Figure A 6 120 Gigabyte Replacement Hard Drive RamSan 300 320 325 User s Manual 107 Appendix B FCC Safety Notices Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed an used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in residential area is likely to cause harmful interference in which case the user will be required to correct interference at his own expense A Class A digital device also meets all requirements of the Canadian Interference Causing Equipment Regulations C m This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 30
62. ile button Upload patch Patch file Browse Submit File Figure 9 2 Uploading Patch File via Web Interface The system will ask you to confirm your password e Enter the system password into the text field e Click the Patch button Patching Interface Please enter your password Figure 9 3 Confirming Password for Updating Firmware RamSan 300 320 325 User s Manual 99 The system will begin to update the firmware and provide progress in the patching process Important Do not close this window while the system is being patched e Once the update is complete power off and then power on the RamSan The front panel will provide a reminder e The firmware update is complete Patching Interface Do not close this window Patching m Figure 9 4 Firmware Update Progress Window 9 2 Hot Swapping Power Supplies The RamSan 3xx series includes two power supplies The system only requires one functioning power supply to run Texas Memory Systems has taken special care to enclose the RamSan power supplies in a protective case to minimize the electrical risks for users however it is critical for users to follow the following steps when removing and replacing the power supplies e Disconnect the power cord from the power supply e Wait 15 seconds e Remove the power supply that needs to be replaced from the RamSan chassis by pressing the release switch and pulling squarely on the power
63. interface uncheck the Allow Web checkbox and press the Save button Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable Web If Web access is currently enabled your option will be Disable Web and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current Web Access status above the menu options 4 1 5 Enable disable SNMP The system allows the administrator to start and stop the SNMP agent Via Web Management To enable disable SNMP via the web interface e Click on the Management Control Processor graphic Click on the Network tab To enable SNMP check the Allow SNMP checkbox and press the Save button To disable SNMP uncheck the Allow SNMP checkbox and press the Save button Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable SNMP If SNMP is currently enabled your option will be Disable SNMP and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current SNMP Access status above the menu options RamSan 300 320 325 User s Manual 25 4 2 Configuring System Date and Time The RamSan uses the system date and time to update the event
64. k The final value you must Gateway Address enter is the Gateway Address If the RamSan is on a private network and this value is not needed enter the value 0 0 0 0 to tell the RamSan to ignore this entry After entering all three values the display prompts you to confirm the command with the J button RamSan 300 320 325 User s Manual 29 After confirming the new IP Shutting Down Network assignment mode the display indicates Shutting Down Network followed by a success or Saving IP Config failure message Then the display indicates Saving I P Config followed by a success or failure message Restarting network Next the RamSan attempts to start the network with the new settings indicated on the front panel display with Restarting Network Upon success the system displays the new IP address on the front panel for 15 seconds or until any button is pressed New IP Address 000 000 000 000 If the network fails to start check the Ethernet connection and contact your system administrator If the system successfully saved the IP configuration you may simply select the Restart Network option from the Ethernet Setup menu instead of re selecting the same IP configuration RamSan 300 320 325 User s Manual 30 4 3 2 Configuring Ethernet Settings via Web Management Interface To setup the Ethernet via the Web Management Interface e Click the Management Control Processor
65. k on one of the Fibre Channel graphics or the Management Control Processor graphic e Click on the Statistics tab e Click the radio button next to I Ops The graphing tool provides the option to view read write and total OPS as well as a running average of each of these statistics To decode the colors on the graphical display view the legend below the check boxes EDIE n Ie cag p FC65 Fibre Channel Controller 4 General Info Controller seti IOPS IO transactions per second 9 Bandwidth Ops T Y Queue Channel A Iv Channel B vc LEI MRD Cu LLL Co Ch A Total Ch B Total Ch A 0 0 Ch B Total 993 7 Ch A RD Ch B RD C Ch B RD 498 4 Clear Ch A MR Ch B WR Ch AW R 0 0 Ch B WR 495 3 Figure 5 13 IOPS Performance Graph via Web Interface Via Text Management e From the Telnet Main Menu select Health and Status e Select View statistics e Select 1O sec summary The 1O sec Summary screen as shown in Figure 5 14 O sec Summary shows the IO read r write w and totals t for each RamSan 300 320 325 User s Manual 55 fibre channel controller in the system It also displays a total across all of the FCs present x I zec Summary HE n 620 owt 510 te 1130 H O ut oO tt Controller 2t Air ut tt Bt rt Oo ut oO tt Controller 3 Ai rt Oo ows oO ti Ds E r J ows O t Controller d Ar rt O w t E r 460 w 52
66. lid state disk is the ultimate in performance storage With up to eight Fibre Channel ports in a 3U package the RamSan 3xx series delivers unparalleled bandwidth and I O The RamSan 3xx series is capable of 250 000 IOPS I O operations per second and 1 500 MB sec of read or write performance RamSan 300 320 325 User s Manual Chapter 2 Installation 2 1 Electro Static Discharge Warning Important Please take full E S D precautions if it is necessary at any time to come into contact with any circuit boards components or connectors Electrostatic discharge can damage the components used in the RamSan and its interfaces 2 2 Battery Warning The internal batteries in the RamSan 320 325 are charged with enough voltage to power a fully loaded system for approximately 30 minutes However the batteries may not be fully charged when you install your system Therefore ensure that your batteries are fully charged before you use the system where there is risk of power failure The following battery charge times apply to a fully loaded RamSan 320 325 With one hour of charge time the batteries provide nine minutes of runtime With two hours of charge time the batteries provide 17 minutes of runtime With three hours of charge time the batteries provide 20 minutes of runtime As a precaution replace the RamSan s batteries every two years To obtain spare or new batteries for your RamSan contact Texas Memory Systems 2 3 System Inspec
67. ller s state is Primary Active Secondary is 3 RamSan 300 320 325 User s Manual 89 7 3 Resetting a Fibre Channel Controller The system allows you to reset a fibre channel controller in the unlikely situation that a fibre channel controller becomes unresponsive Via Web Interface To change reset a fibre channel controller via the Web Interface e Click on the Fibre Channel Controller graphic e Click on the Controller Setup tab e Click the Hard Reset button Channel B 2 Ghit Topology C Auto detect Figure 7 6 FC hard reset via Web Interface RamSan 300 320 325 User s Manual 90 7 4 Clearing Fibre Channel Controller Statistics The system allows you to clear fibre channel controller statistics in order to resolve system warnings This feature clears the link down count CRC error count receive error count and any associated system warnings Via Web Interface To change clear the fibre channel controller statistics via the Web Interface e Click on the Fibre Channel Controller graphic e Click on the Controller Setup tab e Click the Clear Stats button Channel B Hard Reset Clear Stats Controller state Active Link speed Topology 9 Arbitrated loop Arbitrated loop Figure 7 7 Clearing FC statistics via Web Interface 7 5 Advanced Fibre Channel Controller Options The RamSan Text Management Interface contains several advanced options that
68. log This feature aids in troubleshooting 4 2 1 Set Date and Time Via Web Interface To change the system date and time via the web interface e Click on the Management Control Processor graphic e Click the General Config tab e Enter the date and time under the New time date field e Click the Save button The system immediately changes the date and time The new time appears next to Current time date Set Date and Time Old Current Tue Aug 10 11 35 49 2004 New ours fm Minutes 5 Sec s 3 m August DET 2090 2004 ME Confirm Add License Update Firmware Configuration Settings key MO Download Settings Upload Settings Installed licenses Volatile Data sync Mirror Active Figure 4 5 Date Time Change via Web Management Interface RamSan 300 320 325 User s Manual 26 Via Text Management To change the system time via Text Management Interface From the Telnet Main Menu select Management setup Select Set system date time Select Set the time Set the time and press ENTER Select Set the date Set the date and press ENTER Select Save changes and exit System Time Date Current Date Time Wed Jan 28 10 42 04 2004 Hz the time Set the date t Save changes and exit t Discard changes and exit Figure 4 6 Password Change 4 3 Configuring Ethernet Settings The RamSan allows system monitoring and configuration through the serial port and the Ethern
69. m lon batteries The batteries are designed to protect the data in SDRAM memory If the RamSan 320 325 looses external power the system continues to function by running on the internal batteries Even if both power supplies are removed or fail the batteries will continue to operate After power fails the system remains in an active state for up to five minutes If power is restored within this time the system will remain online If the batteries are not fully charged the system may initiate a shutdown before the five minute window has elapsed This procedure protects the data in memory by storing it to disk If running in DataSync mode the shutdown operation takes approximately 12 minutes for a fully loaded system as the system synchronizes data on the disks Later models of the RamSan 320 325 perform a periodic battery test to ensure the internal batteries are healthy Twelve hours after powering the system on it runs a test that exercises the batteries to ensure they are present and able to hold charge There is no risk for data loss during this test because the power supplies back up the batteries The system repeats the test every 30 days after the first test If the system powers off the test cycle starts over The RamSan reports periodic battery test failures in the System Event Log and in all of the management utilities including the front panel display If a failure occurs contact Texas Memory Systems for a replacement battery imm
70. nd exit Via Web Management To update community information via the Web Management Interface e Click on the Management Control Processor graphic e Click on the SNMP tab e Enter the appropriate community values e Click the Save button MCP65 Management Control Port ral Info LUN Co SNMP Configuration is enabled e unity mmi Readwite n Get MB i Figure 8 2 SNMP configuration screen RamSan 300 320 325 User s Manual 95 8 1 2 SNMP Trap configuration The RamSan has the ability to send unsolicited messages to managers when it detects a significant event The SNMP standard refers to this type of message as a trap The RamSan supports the following traps e Power on notification indicates that the system has turned on e Power off notification indicates that a shutdown sequence has been initiated e Power state notification indicates that the power state has changed e Memory state notification indicates that the memory state has changed e Battery state notification indicates that the battery state has changed e Fan state notification indicates that a fan state has changed e Disk state notification indicates that the disk state has changed e Disk array notification indicates that the disk array state has changed e Fibre Channel state notification indicates that a fibre channel controller state has changed e LUN change notification indicates that the LUN table has
71. nts One of the main features of the RamSan is the ability to hot swap many of the system components You can hot swap the power supplies and disk drives meaning that you can remove and replace these components while the system is running 9 1 Updating System Firmware Occasionally Texas Memory Systems releases new versions of firmware for the RamSan For customers with multiple RamSans the TeraWatch User s Guide demonstrates how to update the firmware of all systems simultaneously Important Before patching your RamSan please review the README file associated with the patch It contains detailed information about the functionality updated system downtime required for patching and recommended backup procedures Via Web Interface To change update Firmware via the Web Interface e Click on the Management Control Processor graphic e Click on the General Config tab e Click the Update Firmware button General Config SNMP Change Password Set Date and Time Did Current time date Tue Aug 10 10 13 43 2004 Confirm Minutes P Sec Months Days Ye a m Add License Update Firmware Configuration Settings SE _Validate Update Firmware Download Settings Upload Settings Volatile Data sync Mirror Active Figure 9 1 Updating firmware via Web Interface RamSan 300 320 325 User s Manual 98 A new window will appear e Click the Browse button to select the patch file e Click the Submit F
72. o the disks The system automatically optimizes this operation to backup the maximum amount of data at any given time without impacting performance This means that at any one time most of the data already resides on disk Upon emergency or shutdown the unit need only finish the backup that is already nearly completed Active Backup is an optional feature on the RamSan 320 325 therefore some systems may not display this option Datasync mode In DataSync mode reads and writes are done only to memory The disks remain offline during normal operation If power loss occurs and the shutdown timer reaches zero or the user requests a shutdown the system takes the Fibre Channel interfaces offline and synchronizes all data to the internal hard drives Mirror mode This operational mode provides the highest level of data integrity The system mirrors all write operations to the internal hard drives and memory The system performs read operations from memory only This mode allows read intensive applications to benefit from high speed reads while ensuring that any data written to the RamSan is simultaneously written to non volatile storage None Volatile mode This operational mode disables the backup functionality for the LUN making it completely volatile In the case of system shutdown or failure all data stored in the selected LUN will be lost intentionally RamSan 300 320 325 User s Manual 5 1 6 Performance The RamSan 3xx series so
73. ogging host name in the text box To disable remote host logging leave the text box blank e Click the Save button Via Text Management To enable remote host logging via Text Management Interface e From the Telnet Main Menu select Log files e Select Set remote logging host e Enter the remote logging host name in the text box To disable remote host logging leave the text box blank RamSan 300 320 325 User s Manual 65 Chapter 6 LUN Configuration The extremely versatile RamSan 3xx series supports a variety of configurations and access control methods LUN configuration is a memory partitioning tool that allows the administrator to configure system memory into LUNs Logical Unit Numbers that may be assigned to specific Fibre Channel ports in the RamSan In addition the administrator can assign LUN specific backup modes for the RamSan 320 325 and assign the LUNs access lists which mask the visibility to specific servers The factory default configuration assumes no access control and equal shares of system memory for each Fibre Channel port For example if you have a 16 Gigabyte system with two Fibre Channel ports each port has access to only half of the system memory Host computers attached to the same network as the RamSan see two eight Gigabyte drives 16 Gigabytes l System 8 Gigabytes 8 Gigabytes Memory LUN O LUN 1 Fibre Channel Controller Figure 6 1 RamSan Default LUN Configuration Y
74. on next to Queue The graphing tool provides the option to view the read and write command queue depth as well as an average of each of these statistics To decode the colors on the graphical display see the legend below the check boxes Outstanding command queue depth 9 Bandwidth 9 10ps 9 KBITX 9 Queue di Channel A jv Channel B dro LEN Mawr tavo Ch A RD Ch B RD Ch B RI a Ch AWR Ch B WR Ch AM Ch B WR 0 0 Figure 5 19 Queue Depth Statistics via Web Interface RamSan 300 320 325 User s Manual 61l Via Text Management To view the bandwidth summary via Text Management Interface e From the Telnet Main Menu select Health and Status e Select View statistics e Select Queue Depth summary The Queue Depth Summary screen displays the outstanding command queue depth for read r write w and totals t for each fibre channel controller in the system It also displays a total across all of the fibre channel controllers present eee Queue Depth Summary Controller 1 Ar rt 27 w O t 27 E rt O ws O tt Controller 2t Ai rt O ows O t o Bi ri Oo ut Oo t Controller 3 Air J ows J ti Pirs O w oO tt le Controller 4 Ar re O w oO tt E r O w T ir E Totals r 2 wi E sd FC Quit I D Inc Dec update interval R Refresh naw Figure 5 20 Queue Depth via Text Management Interface RamSan 300 320 325 User s Manual 62 5 2 5 Viewing Controller
75. ou can change each Fibre Channel ports allocated space by using a simple configuration utility that TMS provides in the Text Management Interface and Web Interface Important LUN changes are not effective until the changes are saved RamSan 300 320 325 User s Manual 66 6 1 A Example LUN Configuration This section summarizes how to change the system memory configuration from the default factory configuration to a new configuration which consists of four partitions and has access lists that allow only four host machines to use the RamSan This demonstration assumes the four HBAs and the RamSan s Fibre Channel ports are attached to the same fabric In addition this system has 16 Gigabytes of memory The new configuration consists of four partitions that HBAs access using four Fibre Channel ports in the RamSan This demonstration assigns each HBA a unique LUN The example results in the following configuration 6 6 2 2 Gigabytes Gigabytes Gigabytes Gigabytes LUN O LUN LUN 2 LUN 3 Fibre Channel HBA 1 HBA 2 HBA 3 HBA 4 Figure 6 2 Reconfigured LUN Mapping To change from the default configuration to the one described above perform the following steps Delete the default LUNs see Section 6 8 Add two 6 Gigabyte LUNs see Section 6 2 Add two 2 Gigabyte LUNs see Section 6 2 Link each LUN to an Fibre Channel port see Section 6 4 Add access lists see Section 6 7 Set a backup mode for each LUN in a RamSan
76. ou have completed all LUN configuration select Save changes and exit You may number the LUNs between 0 and 63 minus those LUN numbers already assigned to devices Modify LUN xxx Current LUM 0 LUN size 16384 MB SCSI device ID 0 0x00 gt Humber of LUNs masks for this LUN 0 Backup mode Active Select LUN i Add WAM mask to LUN t Delete WHH mask from LUN t Print detailed WWM mask Set SCSI device identifi ze Bee t Initialize LUN t Exit to the LUN configuration menu Figure 6 10 Assigning Different LUN Numbers RamSan 300 320 325 User s Manual 75 6 6 Resizing LUNs The Text Management Interface makes it possible to change the LUN sizes The configuration utilities allow you to both increase and decrease the size of the currently configured LUNs to make room for more LUNs or to ensure that the system is using all available space 6 6 1 Via Web Interface To resize the LUNs via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the size from the LUN Size scroll bar Click the OK button 6 6 2 Via Text Management From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Resize LUN Enter the new LUN size in MB and press ENTER Select Exit to t
77. ouble with a direct attach connection in point to point mode try changing the controller to arbitrated loop mode Performance should not be noticeably impacted with this topology and some HBAs may only support this mode 7 2 Configuring High Availability The administrator can configure the RamSan s Fibre Channel FC controllers to back each other up in case of a failure There are five basic FC controller states The following list details what these states mean how a controller can end up in each state and what a controller s options are from the states Primary Active This default state is the most basic state In this state the controller is not associated with any of the other FC controllers The administrator can modify any controller setting from this state and the effect will be local to this controller This controller s links are enabled and can be used to transmit and receive data RamSan 300 320 325 User s Manual 86 Primary Active Secondary is X This state is identical to Primary Active state with one important difference the administrator has selected a secondary controller Controller X to backup this primary controller If this primary controller loses its link for an extended period or cannot transmit data for any reason the secondary controller mimics the failed controller preventing performance loss To get a controller into this state First configure the primary controller as Primary Activ
78. r Ch B WR 0 0 KBitranster Figure 5 17 Transfer Size Graph via Web Interface RamSan 300 320 325 User s Manual 59 RamSan 300 320 325 User s Manual Via Text Management To view the bandwidth summary via Text Management Interface e From the Telnet Main Menu select Health and Status e Select View statistics e Select Transfer size summary The Transfer Size Summary screen displays the transfer size read r and write w for each fibre channel controller in the system Transfer Size Summary At ri 256 wt 256 E rt wt a Controller 2 tora O wt 0 He r wt Controller 3t Er O wt E r wt Q Controller 4 PPR O wt 0 B rt 243 wt 2dd Quit I D Inc Dec update interval Ri Refresh now Figure 5 18 Transfer Size via Text Management Interface 60 5 2 4 Viewing Queue Depth Summary Use the outstanding queue depth summary to analyze the utilization of the RamSan s resources If the queue depth is below one then the RamSan is not being fully utilized If the queue depth is above or at one then you may wish to add additional links or change other performance parameters to further utilize the RamSan Via Web Interface To view the outstanding command queue depth statistics via the web interface e Click on one of the Fibre Channel graphics or the Management Control Processor graphic e Click on the Statistics tab e Click the radio butt
79. s which results in dramatic application performance increases Texas Memory Systems TMS designed the RamSan to be highly available and fault tolerant The system has higher availability than RAID or JBOD systems because the primary storage media is SDRAM which does not require moving parts Additionally SDRAM has a very high mean time between failures as high as several hundred years according to some studies The mechanical components in the RamSan are redundant and hot swappable The RamSan 320 325 s internal disk drives provide a fully non volatile solution The RamSan 320 325 has three modes of operation Active Backup mode DataSync mode and Mirror mode For more information on these three modes see Section 6 9 Setting Backup Mode The RamSan complements existing disk drives J BOD or RAID in performance sensitive applications Servers perceive the RamSan as another attached SCSI disk drive For some applications the RamSan is the only storage system required For applications that store terabytes of data storage administrators add the RamSan to systems that include RAID or JBOD Connect the RamSan via Fibre Channel to host servers NAS filers or storage network switches and hubs If you have specific compatibility questions please contact Texas Memory Systems Use the RamSan in a variety of applications If hard disk drives slow down your application there is a good chance that the RamSan can speed it up RamSan
80. s are taking place Via Web Interface To change the failover state via the web interface e Click on the Fibre Channel Controller graphic e Click on the Controller Setup tab e Select from the Select failover mode settings e Click the Save button Channel B Hard Reset 9 2 Ghit c ive Topology A etec 9 Auto detect 9 Point to point 9 Point to point 9 Arbitrated loop Y Arbitrated loop Figure 7 4 Failover Setup via Web Interface RamSan 300 320 325 User s Manual Via Text Management To view or change the state via the Text Management Interface e From the Telnet Main Menu select Controller setup Controller Setup Controller 1 Primary Active Version 1 10 Channel A Channel B MIN 10 01 00 20 02 03 25 96 11 01 00 20 c2 03 25 96 Node name 20 01 00 20 c2 03 25 96 21 01 00 20 c2 03 25 96 Topologu P Po P P gt P P P P Link speed 2GB 2 GB 2 GB lt 2 GB Loop ID N R N R Select controller Change topology Change link speed Change ALPA assignment 5 Configure failover t Reset Controller Clear Statistics Save changes and exit t Discard changes and exit Figure 7 5 Controller Setup Menu The Controller Setup screen see Figure 7 5 displays the selected controller at the top of the screen Next to the controller number the display indicates the controller s states In Figure 7 5 the selected controller is 2 and the display indicates that the contro
81. s at the top of the Add LUN s screen display details regarding the available storage space and LUN size The second three rows display information about the LUNs that the administrator is currently adding To change the number of LUNs to add e Select Change number of LUNs to add e Enter the number of LUNs to add and press ENTER To change the size of the added LUNs e Select Change size of LUNs to add e Enter the size of LUNs to add and press ENTER Once you have verified your selections at the top of the screen and are ready to add the selected LUNs e Select Add LUNs The system adds the specified number of LUNs If space was not available the system displays an error message When adding new LUNs the configuration utility automatically makes the LUNs of equal size RamSan 300 320 325 User s Manual 69 6 3 Viewing LUN Status LUN Map To help you visualize the setup of the system LUNs TMS provides a LUN map in the Text Management Interface and the Web Interface 6 3 1 Via the Web Interface When using the Web Interface you can view the LUNs for the entire system or for the specific fibre channel controller To view the LUNs for the entire system e Click on the Management Control Processor graphic e Click on the LUN Config tab e This screen displays the configuration of all LUNs MCP65 Managem seral Info LUN Config LUN Table Allocated El Free Figure 6
82. sion Management Settings et bled e System Log Clear Log Support Log Clear ECC Log Shutdown Identify Device Figure 5 2 System Uptime Status RamSan 300 320 325 User s Manual 44 Via Text Management To view the system uptime via Text Management Interface e From the Telnet Main Menu select Health and Status The system displays the current system uptime in days hours minutes and seconds at the top of the Health and Status screen as shown in Figure 5 3 Health and Status x Health and Status uptime 000 days 23 hrs 40 mins 41 secs Ready status WARNINGS detected check sustem monitor em monitor t View controller status View statistics Clear ECC errors Sustem diagnostics Refresh current screen Exit to main menu Figure 5 3 Health and Status RamSan 300 320 325 User s Manual 45 5 1 4 Viewing System Health The system health allows the user to monitor vital system health statistics such as general state information voltages temperatures and fan speeds Via Web Interface Information concerning the disks batteries power supplies and fans are all found in separate locations through the Web interface The RamSan 300 does not display the disks or battery graphics Disks Not displayed for the RamSan 300 e Click on the Disks graphic e Click on the General I nfo tab Figure 5 4 Disk Status via Web interface RamSan 300 320 325 User s Manual 46 Bat
83. ssd Ethernet MAC address 00 20 c2 03 25 96 IP Address lt unknown unsaved changes exist Netmask lt unknown unsaved changes exist Gateway none Link speed duplex AutoNegotiate H E ment mode Set hostname Change IP address 192 94 232 34 Change subnet mask 255 255 0 0 Change gatewau nonel Save changes restart the network and exit Restart the network and exit Modifu speed duplex settings Discard changes and exit Figure 4 9 Static IP Settings RamSan 300 320 325 User s Manual 32 To set the hostname e Select Select hostname e Enter the hostname and press ENTER e When all Ethernet setup is complete select Save changes restart the network and Exit 4 4 Power Down Settings The RamSan has features that allow the administrator to safely power down the system 4 4 1 Manual shutdown The administrator can shut down the RamSan manually from the front panel and via Text Management Interface In the RamSan 320 325 this procedure safely synchronizes all data in RAM to the internal hard disk drive storage In order to turn the RamSan back on after a manual shutdown press the Power button on the power supplies For additional details see Section 2 7 Turning on the System Important TMS recommends backing up the contents of the RamSan to your server or another storage device as a fail safe before performing a Manual Shutdown Via Front Panel Display To shut down the system using t
84. ssssssssssssssss memes seems nen 67 6 2 Adding NS ii MR RU x RAI canet ERR Ma of 68 6 3 Viewing LUN Status LUN Map ssssssssII messem sese nens 70 6 4 Linking LUNs to from Fibre Channel Controllers sse 72 6 5 Changing LUN N mbers extet tpe e ER x Re Erase rure ui exei needs 75 6 6 RESIZING LUNS ciet E EE RESET tna ER SE EEXS een 76 6 7 Managing Access Lists acer ee RYE RE EM RE EE EIE 77 6 8 Deleting LUN Si eos 80 6 9 Setting Backup Mode rere r ie recipe e Yr E E E pe ore 81 6 10 Initializirnig EUNS iE Re rere ERR EFI RSV yeaa vende RUP ORO 83 Chapter 7 Fibre Channel Controller Configuration ssssssssse meme 84 7 1 Changing Fibre Channel Topology and Link Speed sss 84 7 2 Configuring High Availability s esses menm 86 7 3 Resetting a Fibre Channel Controller sssssssss mmn 90 7 4 Clearing Fibre Channel Controller Statistics sss 91 7 5 Advanced Fibre Channel Controller Options ssssse mene 91 RamSan 300 320 325 User s Manual iii Chapter 8 SNMP Configuration ssssssssssssssssssse meme tins 93 8 1 Enabling SNMP settings erect sec HH ERE ERR depen sa AOE IEIET DENETAN 93 Chapter 9 System Maintenance 0 cc cece sese sehe sees eene eene 98 9 1 Updating System Firmware sssssssssssss Ime eene nennen 98 9 2 Hot Swapping Power Supplies 0 eeceee eee ee ee
85. stomer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components Telephone and Software Support Telephone support is available for a period of five years after purchase during normal TMS business hours Firmware and software upgrades will be available at no cost Field Service Subject to availability TMS field service personnel will perform troubleshooting of equipment under warranty without charge for labor For customers outside the Houston Texas area normal travel expenses for field service personnel will be charged including air fares hotel accommodation per diem meal allowance and other out of pocket expenses related to travel or attendance at the customer site Repairs Returns Prior to returning any product TMS must first authorize and issue a Return Material Authorization RMA number Any item returned without an RMA number is subject to refusal Freight collect or COD returns will be refused To receive an RMA number contact TMS When contacting TMS Customer Service please have the TMS part number the serial number and a detailed description of the problem All returned goods must be shipped freight prepaid in the original boxes and packing materials with the TMS RMA number prominently displayed on the outside of each RamSan 300 320 325 User s Manual 109 shipping container Once the RMA
86. t IP Config you may use the arrow buttons to cycle through e Enables you to set a static IP address for the RamSan e Sets the IP configuration to DHCP e Disables Ethernet e Returns to the Main Menu without making any changes RamSan 300 320 325 User s Manual Static DHCP None No change 28 Talk to your network administrator for the proper IP assignment type The default factory setting is DHCP Use the Select button to select the desired method of IP assignment If you did not choose Static I P you are asked to confirm the selection with the Y button To configure the RamSan with a static IP the system requires the IP address subnet mask and a possibly a gateway address After you have chosen Ethernet IP Static I P Ethernet I P replaces the top line of the display and the display prompts you to enter an IP Use the 7 or 4 buttons to cycle through the numbers 0 through 9 To select the value use the Select button Then the input prompt moves to the next character position To back up a space press the and Y button simultaneously Repeat this procedure until you have entered the 4 byte address Press the Menu button at any time to cancel the Static IP assignment After you have finished Subnet Mask entering the IP the top line of the front panel changes to Subnet Mask Using the same procedure as entering the IP address enter the subnet mas
87. t panel display Possible failure examples e Fan failure e Power supply failed e System overheated e More than one disk removed or failed In the case of either system warnings or failures the front panel display alternates between displaying status information and warning or failure messages every 10 seconds RamSan 300 320 325 User s Manual 40 Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance From the front panel main Active Monitor Mode menu select Active Monitor Mode This mode shows the performance bars for each Fibre Channel port The numbers represent the Fibre Channel Controllers If a controller is not installed the number and corresponding performance will not display The top bars represent the port A and the bottom bars represent port B The system stays in Active Monitor Mode for 10 minutes or until the user selects Deactivate Monitor from the front panel main menu RamSan 300 320 325 User s Manual 41 LED Performance Monitoring If your system is equipped with front panel LEDs you can also view bandwidth and IOPS From the front panel main LED Display menu select LED Display This mode uses the LEDs Display Bandwidth to display bandwidth or IOPS To use the LEDs to display bandwidth select Display Bandwidth To use the LEDs to display OPS select Display LOPS Once you select one of the
88. t to the LUN configuration menu Figure 6 13 Setting SCSI Device Identifier RamSan 300 320 325 User s Manual 79 6 8 Deleting LUNs The Text Management Interface and web interface allow the administrator to delete LUNs 6 8 1 Via Web Interface To delete LUNs via the web interface e Click on the Management Control Processor graphic e Click on the LUN Config tab e Select to LUN to delete by clicking on the LUN graphic e Click the Delete LUN button MCP65 Management Control Port eral Inf LUN Config ene LUN Table Allocated E Free L NE Delet j Save Table Discard Changes Figure 6 14 Deleting LUNs via Web Interface RamSan 300 320 325 User s Manual 80 6 8 2 Via Text Management To delete LUNs via the Text Management Interface e From the Telnet Main Menu select LUN Setup e Select Delete LUN s e Select a LUN or LUNs and press Enter e Confirm LUN deletion by pressing Y or cancel by pressing N see Figure 6 15 Deleting LUNs e Select Exit to the LUN configuration menu LUN Configuration 1 currentlu configured LUN Total storage space in use 16384 MB 100 0 gt Total storage space unallocated O MB 0 0 Total storage spac Z Are you sure you want to delete the selected LUNG t Add LUN s gt Vies No Modify LUN gt 3 Delete LUNs Bo UN 0 gt O t Link Unlink fibre channe C Cancel to from LUN s Print detailed LUN map t Save changes an
89. teries Not displayed for the RamSan 300 e Click on the Batteries graphic e Click on the General I nfo tab Battery Information Battery State Temperatures Charger Figure 5 5 Battery Status via Web interface RamSan 300 320 325 User s Manual 47 Management Control Processor To view the MCP status via web interface e Click on the Management Control Processor graphic e Click on the General Info tab Support Log Clear ECC Log Shutdown Identify Device Figure 5 6 MCP General Info Tab for Status RamSan 300 320 325 User s Manual 48 Power Supplies e Click on the Power Supply graphic e Click on the General I nfo tab Power Supplies General Info Power Supply Information Po ply state Voltages Temperatures Pm Figure 5 7 Power Supply Status via Web Interface RamSan 300 320 325 User s Manual 49 Fans e Click on the Fans graphic e Click on the General I nfo tab Fan Cage General Info Fan Speeds RPMs Fan state Fl F2 Temperatures Figure 5 8 Fans Status via Web interface RamSan 300 320 325 User s Manual 50 RamSan 300 320 325 User s Manual Via Text Management e From the Telnet Main Menu select Health and Status e Select View system monitor System Health Status Sustem states CP WARN Temperature GOOD Fans GOOD Power GOOD Batteries GOOD Memory GOOD PSU state GOOD Battery 1 READY
90. tion TMS ships the RamSan with a packing list Ensure that you have received all of the components listed 1 Examine the external chassis for any damage that might have occurred during shipping 2 Ensure that both power supplies are locked securely in place and that the internal hard disk drives have not come loose 3 Inspect the interface plate for any screws that might have loosened during shipping 4 Inspect the front panel display for damage 5 Report any meaningful damage to Texas Memory Systems Figure 2 1 shows an overhead view of the layout of the RamSan 320 325 components RamSan 300 320 325 User s Manual Ef E E g 2 t g Asayyog sayddng 490g Figure 2 1 RamSan 320 325 Layout RamSan 300 320 325 User s Manual 2 4 Rack Mounting The RamSan 3xx series solid state disk is a 3U rack mountable system TMS ships the system with the slides and equipment needed to install it into a standard 19 rack 2 5 Connecting the Fibre Channel Ports After you have inspected the system and properly mounted it connect the Fibre Channel ports on the RamSan to either your server or to a Fibre Channel switch FC 4 FC 3 FC 2 FC1 Gbit Ethernet Figure 2 2 RamSan Interface Plate Your system includes from one to four FC65 Fibre Channel controllers Figure 2 2 shows the port layout for the RamSan Each controller has two Fibre Channel ports A and B on the top and bottom respecti
91. tring along with all SNMP requests If the community string is correct the device responds with the requested information If the community string is incorrect the device simply discards the request and does not respond There are two community strings for the RamSan e The SNMP Read only community string enables a remote device to retrieve read only information from a device e The SNMP Read Write community string allows a remote device to read information from a device and to modify settings on that device RamSan does not use the read write community string since it never attempts to modify any settings on its devices The RamSan ships from the factory with a read only community string of read It is standard practice for network managers to change all the community strings so that outsiders cannot see information about the internal network RamSan 300 320 325 User s Manual 93 Table 1 describes the SNMP default configuration Feature Default Setting SNMP Community Strings Read Read Read Write ReadWrite System Location Nothing System Contact Nothing SNMP Trap IPs None configured SNMP Traps None enabled Table 1 SNMP Default Configuration In addition the SNMP standards allow you to enter the location of the system i e Row 11 Rack C and specify an administrative contact for the system i e Pat Smith 713 555 1212 The following sections demonstrate how to change the default S
92. turn to the System Health Status screen 259 5 1 5 Viewing Detailed Fibre Channel Controller Status Via Web Interface The Web interface allows you to view all of the fibre channel information but one fibre channel controller at a time e Click on one of the Fibre Channel graphics e Click on the General I nfo tab FC65 Fibre Channel General Info 1 50 Channel A Channel B Figure 5 11 Fibre Channel Controller Status via Web Interface RamSan 300 320 325 User s Manual 53 Via Text Management e From the Telnet Main Menu select Health and Status e Select View Controller Status FC65 Controller 1 Firmware version 1 50 Channel Az 20 01 00 20 c2 03 171 86 online 2Gb FAB Channel By 21 01 00 20 c2 03 17 865 no light FC65 Controller 2 Firmware version 1 50 Channel Az 20702700720 c2 704717 1056 online 2Gb PP Channel By 21 02 00 20 c2 03 17 86 no light FCx Controller 3 Hot installed FCx Controller 4 Hot installed Press any key to continuel Figure 5 12 Fibre Channel Controller Status via Text Management Interface RamSan 300 320 325 User s Manual 54 5 2 Statistics The storage administrator can monitor important statistics that define the level of system performance through the various management utilities These statistics include Input and Output operations per second IOPS and bandwidth 5 2 1 Viewing 10 Second Summary Via Web Interface e Clic
93. uld like to save the file Set Date and Time Current time date Tue Aug 10 11 39 05 2004 ia Minutes o ra Months Days ears save Update Firmware Configuration Settings Update Firmware Download Settings Upload Settings Figure 4 12 Configuration Settings RamSan 300 320 325 User s Manual 37 4 6 2 Upload Configuration Settings Via the Web Interface To upload the configuration settings via the Web Interface Click on the Management Control Processor graphic Click on the General Config tab Click the Upload Settings button The web interface will open a new browser window to facilitate uploading the configuration file Browse for the saved configuration file and click the Submit File button Confirm your system password and click the Upload button Once the file has uploaded click the Done button To complete the file upload enter your password to shutdown the system and click the Shutdown button The changes will not take effect until you have completed a shutdown cycle Upload settings Settings file C Documents and Setti Browse Submit File Figure 4 13 Upload Configuration Settings Step One RamSan 300 320 325 User s Manual 38 Chapter 5 Monitoring Functions 5 1 Viewing System health and status The RamSan makes it possible to view system health variables in a variety of ways This allows you to easily determine that the system is in good health and under rare cir
94. ut box and press ENTER If the system accepts the license key the license manager screen will display a message at the bottom of the screen stating Added feature feature name gt If the system rejects the license key it will display a pop up box stating Invalid license entered You must logout and then log back into the text management interface before you can configure any LUNs using the new feature License Manager Currently installed licenses Enter in the license Active Backup mi Add a feature 2 Remove a featu QO Exit to management setup menu Figure 4 11 Adding licenses using the Text Management Interface 4 6 Saving and Uploading Configuration Options The RamSan allows the administrator to save the system settings including LUN configuration and Fibre Channel mapping to ensure a rapid and safe recovery in case of a critical component failure Important Configuration options are specific to a particular version of RamSan firmware You must save your configuration options each time you update your firmware RamSan 300 320 325 User s Manual 36 4 6 1 Download Configuration Settings Via the Web Interface To download the configuration settings via the Web Interface e Click on the Management Control Processor graphic e Click on the General Config tab e Click the Download Settings button The web interface will generate the configuration file and you will be asked where you wo
95. ve button RamSan 320 Texas Memo ERA Coe ME Network Configure Network Management IP assignment ws EN Remote Logging Figure 4 3 Enable Disable Telnet RamSan 300 320 325 User s Manual 23 Via Text Management e From the Telnet Main Menu select Management setup e Select Enable Disable Telnet If Telnet is currently enabled your option will be Disable Telnet and visa versa e Press the gt key or ENTER to toggle between the sections e Select Save changes and exit to save the changes The menu displays the current Telnet status above the menu options as shown in Figure 4 4 Telnet Setup Users currently connected through Telnet remain connected until their session ends Management Setup Telnet Enabled Web Enabled SNMP Enabled se password t Disable telnet Disable web Disable SNMP Configure SNMP Configure ethernet Manage system licenses Set system date time Save changes and exit Discard changes and exit aL 3 4 5 6 7 8 S Q Figure 4 4 Telnet Setup RamSan 300 320 325 User s Manual 24 4 1 4 Enable disable Web Interface The system allows the administrator to disable Web access to prevent users from accessing the system through the Web interface Via Web Management To disable the web interface via the web interface e Click on the Management Control Processor graphic Click on the Network tab To disable the web
96. vely The FC65 ports on the system are capable of connecting to point to point arbitrated loop and switched fabric topologies at either 2 Gigabit or 1 Gigabit speeds 2 6 Connecting the Power Supplies TMS equips the RamSan with dual redundant hot swappable power supplies that operate on 110 220 VAC line power A fully loaded RamSan requires approximately 350 watts of power Using the provided AC power cords connect both power supplies to a power source Install the socket outlet in an easily accessible location near the equipment For normal system operation connect both power supplies to an external power source Since the power supplies are redundant you may remove line power from one without any interruption in system operation Ifa RamSan 320 325 completely looses external power it will shutdown after a defined amount of time RamSan 300 320 325 User s Manual 9 Power AC Voltage Figure 2 3 RamSan Power Supply The power supply includes the following button and indicators Power switch The large black button above the power supplies acts as an on off switch and will silence the warning buzzer e The button provides a means to activate the power supplies turn them on after a system shutdown If the system shuts down for any reason other than a power failure press the Power switch to turn the system back on If power is restored after a power failure or both power cords are removed and then reinserted the
97. y on site service at the customer location Monday through Friday between the customer location hours of 9 00 a m and 5 00 p m On site service is only applicable to non user replaceable components on site service does not cover software related issues Customer must purchase a spares kit for items that will be maintained under the Gold Warranty PLATINUM WARRANTY On site Repair 24 7 Texas Memory Systems Platinum Warranty may be purchased for the United States and most Western European countries which includes all of the coverage in the Silver and Bronze plans plus the added protection of on site four 4 hour response when necessary at the customer location seven 7 days a week As with the Gold Warranty customer is provided a special 800 number for 24 7 technical support 365 days a year In the event of a failure customer should call to receive immediate technical assistance from Texas Memory Systems technical support line On site service is only applicable to non user replaceable components on site service does not cover software related issues Customer must purchase a spares kit for items that will be maintained under the Platinum Warranty Please contact TMS for details on coverage areas RamSan 300 320 325 User s Manual 110 OUTSIDE OF WARRANTY Faulty equipment may be returned to the factory for repair up to five years after purchase with appropriate RMA The customer is responsible for shipping the equipment back to th
98. ystem senses a high system temperature power out of specs or AC power is lost the system will automatically initiate the shutdown procedure RamSan 300 320 325 User s Manual 34 4 5 Installing New Feature Licenses The RamSan allows the administrator to add license keys as new features become available 4 5 1 Via the Web Interface To add a new feature license via the Web Interface e Click on the Management Control Processor graphic e Click on the General Config tab e Type or paste the license key into the Key field e Click the Validate button If the system accepts the license key you will see a pop up window stating License Added and the new feature will be listed with the other installed licenses If the system rejects the license key it will display a pop up window stating Invalid key You must close and then re open your web browser before you can configure any LUNs using the new feature Ram 20 Texas Mem MCP65 Management Control Port Old New Confirm Add License Update Firmware Configuration Settings Update Firmware Download Settings Figure 4 10 Adding licenses via the Web Interface RamSan 300 320 325 User s Manual 35 4 5 2 Via Text Management To add a new feature license via the Text Management Interface e From the Telnet Main Menu select Management setup e Select Manage system licenses e Select Add a feature license e Type or paste the license key into the inp
99. ystem shutdown or failure all data stored in the selected LUN will be lost intentionally 6 10 Initializing LUNs The RamSan 320 325 allows the administrator to initialize each LUN The initialization process erases the first few blocks of the selected LUN to remove any stale file system information 6 10 1 Via Web Interface To initialize a LUN via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Click the Initialize button 6 10 2 Via Text Management To initialize a LUN via the Text Management Interface From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Initialize LUN Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit RamSan 300 320 325 User s Manual 83 Chapter 7 Fibre Channel Controller Configuration The RamSan allows the user to select the topology link speed and failover options for the Fibre Channel Controllers RamSan supports Point to Point and Arbitrated loop topologies and can auto detect the topology It supports 1 and 2 Gbit link speeds and can auto detect the speed When more than one Fibre Channel Controller is installed the controllers can be set to back each other up The

Download Pdf Manuals

Related Search

Related Contents

こちら - 愛知県建設業協会  GE PSC23NHS Side by Side Refrigerator      Fiche technique Sarnafil TG 76-12 Felt 200    MP540 / MP545 SIMPLIFIED SERVICE MANUAL  lire les premières pages  

Copyright © All rights reserved. Failed to retrieve file