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Oki 320 Printer User Manual

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1. 9 Operation Tips Operation Tip Top of Form If you turn the platen knob when the printer is turned e on you will cause the Top of Form to mis align Always The first line prints at the red line of the plastic paper shield turn the printer off before turning the platen knob 1 on the printhead Always determine the status of the Forms Tear Off menu The Top of Form and Forms Tear Off settings of your printer setting BEFORE setting the Top of Form Refer to interact Using Your Printer Top of Form Forms Tear Off Status ON or OF F e How you set the Top of Form depends on the status of the Forms Tear Off menu setting For more information refer to Using Your Printer Top of Top of Form sets the print start position for the printer It is Form TOF adjustable in increments of 1 144 of an inch The amount of adjustment is limited to avoid paper jams The Top of Form may be left at the factory default 1 inch changed for a single print job or set to a new permanent default 10 Microline 320 321 Turbo Operation Tip Turning the Platen Knob If you turn the platen knob when the printer is turned e on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob Operation Tip Control Access to the Printer You can control access to the printer by changing the setting for the Operator Panel Function in the Menu When the Operator Panel Fu
2. e Microline 320 321 Turbo To change the Top of Form move it lower for one page only 1 Press SEL to deselect the printer 2 Press LF to change the position of the Top of Form Reset Top of Form to Factory Default If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob e The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the page e There are two ways to reset the Top of Form to the factory default e with the printer ON e with the printer OFF Printer ON 1 With the printer ON and paper parked out of the printer Press QUIET TOF Printer OFF 1 With the printer OFF and no paper installed Press and hold PARK QUIET TOF while turning on the printer User s Guide English 45 46 Forms Tear Off The status of the Forms Tear Off menu setting affects how you set the Top of Form e To determine the status of the Forms Tear Off menu setting refer to Using Your Printer Top of Form Forms Tear Off Status ON or OF F For information on setting the Top of Form refer to Using Your Printer Top of Form Setting Top of Form Forms Tear Off ON or OFF The Forms Tear Off feature allows a printed page continuous forms rear or bottom feed with no pull tractor option installed to be torn off without
3. ALWAYS print the current Menu Mode settings before you reset or change the Menu settings Printing the settings is the only way to have a record of the settings 1 Make sure paper is loaded in the printer 2 Enter the Menu Mode SHIFT SEL 3 Press PRINT PARK key To print out a listing of the settings for all menu items regardless of the emulation selected or the accessories installed enter the Menu Mode then press SHIFT PRINT QUALITY User s Guide English 63 64 Changing the Menu Settings e ALWAYS print the current Menu Mode settings before you reset or change the Menu settings Printing the settings is the only way to have a record of the settings To print the Menu Mode Settings refer to Using Your Printer Menu Mode Printing the Menu Settings Microline 320 321 Turbo 1 Press SHIFT SEL to enter the Menu Mode 2 Use the GROUP ITEM and SET keys to make your changes Press GROUP until the Group you wish to change appears in the first column Press ITEM until the Item you wish to change appears in the second column Press SET until the setting you want appears in the third column Press SHIFT SEL to exit the Menu Mode and save your settings Important e Ifyou turn off the printer without first exiting the Menu Mode the changes you have made will be lost Menu Settings Table For a complete explanation of each menu item refer to Using Your Printer Menu Mode Expl
4. Country Code and Firmware Revision Level MENU SEL 36 Microline 320 321 Turbo Printer Drivers Selecting Printer Drivers Before you can use your printer you must select the correct printer driver in your software If you select the wrong driver you will see strange characters incorrect fonts etc See your software documentation for information on e how to select a printer driver The drivers below are listed by decreasing compatibility with your printer Use one as close to the top of the list as possible Epson FX IBM Proprinter III Oki Data ML320 1T Epson Oki Data ML320 1T IBM Oki Data ML320 1 Epson Oki Data ML320 1 IBM Epson FX286e IBM Proprinter HI Epson FX 850 1050 IBM Proprinter I Epson FX 800 1000 IBM Proprinter Epson FX IBM Graphics Printer Oki Data Microline Standard Oki Data Microline 320 321T Oki Data Microline 320 321 Oki Data Microline 520 521 Oki Data Microline 292 293 Oki Data Microline 192 193 Obtaining Drivers Drivers are available for a variety of operating systems You can obtain the drivers by downloading them from the web site at http www okidata com Installing Printer Drivers Installation procedures vary according to the driver you select Follow the instructions provided with the selected driver User s Guide English 37 Using Your Printer Top of Form TOF If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis ali
5. and e Parallel secure it with the wire loops e Serial 25 pin e Network RJ45 Attach the interface cable to the appropriate port on your computer FCC regulations require the use of a shielded cable no 2 Attach the other end of the cable to your computer e longer than 6 ft 1 8 m An IEE 1284 compatible parallel cable is needed for bi directional communications If you purchased the Serial Interface option see the instruction sheet provided with it User s Guide English 27 Power Connections 1 Make sure both the printer and the computer are OFF 3 Turn on the printer 2 Plug the power cord into the back of the printer 1 then into a grounded outlet 2 28 Microline 320 321 Turbo Paper Loading Rear Feed Continuous Forms Use the rear feed path for printing on single thickness continuous form paper Use the single sheet path top feed for graphics or charts 1 Move the paper lever to the position marked REAR If you have paper in the paper path be sure to remove it e before installing rear feed paper 1 Lock Lever 2 Upper Tractor Cover 3 Pins 4 Lower Tractor Cover User s Guide English 29 3 Pull up on the lock levers and open the tractor covers 5 Move the left tractor to align the edge of the paper with Then move the right tractor to fit the width of the paper the appropriate reference mark 1 Then push back the lock lever 4 Place the first two holes in the paper ov
6. and Canada call 1 800 654 3282 1 800 OKI DATA e In Latin America contact the Latin America Service Coordinator at Oki Data s Corporate Headquarters at 856 222 7496 Spanish only United States Oki Data Americas Inc 2020 Bishops Gate Blvd Mt Laurel NJ 08054 Phone 1 800 654 3282 Fax 1 856 222 5247 Canada Oki Data Americas Inc 2735 Matheson Blvd East Unit 1 Mississauga Ontario Canada L4W 4M8 Phone 1 800 654 3282 Fax 1 905 238 4421 Mexico Oki Data de Mexico S A de C V Mariano Escobedo No 748 8 Piso Col Anzures e p 11590 Mexico DF Phone 525 263 8780 Fax 525 250 3501 Brazil Oki Data do Brasil Ltda Rua Alexandre Dumas 2220 8 andar Chacara Sto Antonio Sao Paulo Brazil 04717 004 Phone 55 11 3444 3500 Fax 55 11 3444 3501 User s Guide English 95 96 Service and Support United States and Canada Oki Data is firmly committed to the satisfaction of our customers If you have problem that your customer documentation cannot solve contact the listed sources for service or support Microline 320 321 Turbo Sales and Service Dealers United States and Canada Consult the store location where you purchased your machine or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer e Prices and minimum charges may vary e Proof of purchase is required for warranty work Be sure to retain your purchase documents Service and Support Latin
7. durable operation 10 000 hours Mean Time Between Failures MTBF e Expandable head gap for handling forms up to 0 031 0 79 mm thick through the bottom feed path using the optional push and or pull tractor e Advanced paper handling with built in rear push tractor and zero tear forms capability e Blazing print speeds 300 characters per second cps in Utility mode 390 cps in High Speed Draft HSD mode 435 cps in Super Speed Draft SSD mode e 100 backward compatible with Microline 320 321 printers User s Guide English 13 14 Parts Identification The parts identified here are parts of the unit that you will use during normal operation For accessories consumables options replacement parts and documentation refer to Accessories Microline 320 321 Turbo Printer Serial Number The serial number of your machine is on a label on the back of your machine The label says S N An example serial number is 401A0154693 You will need your printer serial number if your e machine requires servicing A written receipt for the product showing the date of purchase dealer s name and both the model and serial numbers of the product must accompany any request or claim for work to be performed under Limited Warranty Parts Identification Rear Feed Continuous Forms Paper Guides Paper Separator Paper Lever On Off Switch Platen Knob Control Panel Acoustic Cover SANA
8. BW NY m Access Cover Move the paper lever to the position marked REAR For rear feed the paper lever is towards the front of the printer e User s Guide English 15 Parts Identification Top Feed Single Sheet Paper Guides Paper Separator Paper Lever On Off Switch Platen Knob Control Panel Acoustic Cover open SANA WY me Access Cover Move the paper lever to the position marked TOP The paper lever is towards the back of the printer e 16 Microline 320 321 Turbo U Obs a o Front Panel Lights 1 PARK N eee SET l PRINT MENU EXIT GROUP ITEM POWER ALARM 1 SEL Glows printer selected ready to receive data 5 Flashes printer in Print Suppress Mode Not lit printer deselected cannot receive data 2 QUIET Glows printer is in Quiet state 3 HSD UTL NLQ SSD Indicate print quality selected 4 POWER Glows printer is turned on PRINT QUALITY Hg QUIET ALARM Glows error condition exists e out of paper no other lights blinking e paper jam if 15 cpi light is also blinking e paper lever is set to wrong position if 10 cpi light is also blinking e Blinks error condition Turn printer off then on if light still flashes contact service dealer 6 10 12 15 17 20 PROP Indicate selected character pitch User s Guide English 17 Front Panel Keys m N A 1 2 3 4 5 POWER ALARM SEL Selects dese
9. Carriage Return LF 10 Emphasized Print On ESCE 27 69 n 216 n 0 to 255 ESC Jn 27 74n Emphasized Print Off ESCF 27 70 n 144 n 0 to 127 ESC 5n 27 3753 n Enhanced Print On ESCG 27 71 Reverse n 216 Enhanced Print Off ESCH 27 72 n 0 to 255 ESCjn 27 106 n Epson Set 1 Select ESC t0 27 116 48 Line Spacing Set Epson Set 2 Select ESCt1 27 116 49 n 144 n 0 to 127 ESC 9n 27 37 57n Italic Printing On ESC 4 27 52 n 216 n 0 to 255 ESC 3n 27 51n Italic Printing Off ESC 5 27 53 n 72 n 0 85 or 128 213 ESCAn 27 65 n Form Feed FF 12 1 6 ESC 2 27 50 1 8 ESC 0 27 48 TTZ ESC 1 27 49 Microline 320 321Turbo Epson FX Commands Continued Epson Command ASCII Decimal Epson Command ASCII Decimal Paper Out Sensor Off ESC 8 27 56 Subscript On ESCS 1 27 83 49 Paper Out Sensor On ESC 9 2151 Superscript On ESC S0 27 83 48 Print Quality Font Subscript Superscript Off ESC T 27 84 Select HSD SSD Underline On ESC 1 27 45 49 depending on Menu Underline Off ESC 0 27 45 48 setting for Draft Mode ESC 0 27 40 48 Uni Directional Printing Select NLQ ESC x 1 27 120 49 One Line Only ESC lt 27 60 Select Courier NLQ only ESC k 0 27 107 48 On ESCU1 27 85 49 Select Gothic NLQ only ESC k 1 27 107 49 Off ESC UO 27 85 48 Select UTL ESC x 0 27 120 48 Vertical Tab Execute VT 11 Print Speed Half Speed On ESCs 1 27 115 49 Half Speed Off ESC s 0 27 115 48 Print Suppress Mode On DC3 19 P
10. Centering Position to MODE 2 Problem 6 I ve installed a new ribbon and the printing is smeared and streaked Solution The ribbon shield is either loose or missing Remove the ribbon cartridge and check the ribbon shield If it is loose secure it If it is missing find it and install it Microline 320 321 Turbo Problem 7 The ALARM light is flashing Solution Try turning the printer off and then back on again If the light still blinks call for service Problem 8 The ALARM light is on and the Character Pitch 10 light is flashing Solution This indicates that the paper lever is set at the wrong position for the paper you are trying to use Move it to the proper setting Problem 9 The ALARM light is on and the Character Pitch 15 light is flashing Solution This indicates a paper jam Press the SEL key and correct the paper jam situation Refer to Maintenance Paper Jams Problem 10 The printer needs paper but the ALARM light is not on and I cannot load the paper Solution Press and release the SEL key Then press and hold the SHIFT key and press the RESET CHARACTER PITCH key The printer is reset Problem 11 The Print Quality and Character Pitch keys on the front panel don t work Solution The Operator Panel Function in the printer menu can be used to disable these buttons Limited Function If the printer is part of a customized system or if it is used by a number of
11. Customer Support Canada 112 Latin America 113 United States 112 Cut Sheet Feeder 99 Cut Sheet Paper 88 89 Cutting Costs See Money Saving D Danish Language 65 Data Word 70 7 bit 68 8 bit 68 DCI code 72 DC3 code 72 DEL Code 71 Depth of printer 90 Detergent cleaning the housing 74 Documents Print Quality 58 Draft Draft Mode 65 86 Print Quality 58 Draft Mode Saving money with 8 Saving time with 9 Drivers Diskette 37 Oki Data Web Site 37 Operating Systems 37 Requesting by mail 37 Dutch Language 65 E E mail address for Oki Data 2 EAN 13 87 EAN 8 87 Efficiency See Time Saving Electrical Requirements 90 Electromagnetic Conformance 124 Emergency Information 116 Emulation 33 65 Changing 33 Choices 33 86 Matching the printer driver 83 Mode 65 70 Energy Star 121 Envelopes 31 Continuous Feed 88 89 Printhead Gap Setting 53 Single Feed 88 89 Environmental Requirements 90 Epson Emulation Mode Epson FX 33 65 86 Epson FX Commands 102 103 Error Conditions ALARM blinks 17 ALARM glows 17 ESC SI Pitch 70 European Union Council of the European Communities 124 Expanded Printhead Gap 54 F Factory Defaults Menu Mode 63 FCC Federal Communications Commission 122 FF LOAD Front Panel Key 18 First Aid Procedures 116 Fonts Embedded Printer Commands 83 Font Sample Test 18 35 PRINT QUALITY key 18 Resident 87 Scalable 87 Size 60 65 87 Style 65 Wrong fonts print 37 83 User s Gu
12. ITEM Prints next Item in the Group With the SHIFT key prints previous Item in the Group SET Prints next Setting for an Item With the SHIFT key prints previous Setting for an Item PRINT Prints a copy of all the Menu settings With the SHIFT key prints the current settings for the Group selected MENU light Glows when the printer is in the Menu Mode User s Guide English 61 62 Entering and Exiting Menu Mode To enter or exit the Menu Mode hold SHIFT while pressing SEL Microline 320 321 Turbo Moving Through the Menu When the printer is in Menu Mode you can move forward or backwards through the menu Moving Forward To move forward press GROUP ITEM or SET whichever is appropriate For more information refer to Using Your Printer Menu Mode Moving Backward To move backward press and hold SHIFT then GROUP ITEM or SET whichever is appropriate For more information refer to Using Your Printer Menu Mode Resetting Menu to Factory Defaults ALWAYS print the current Menu Mode settings before you reset or change the Menu settings Printing the settings is the only way to have a record of the settings To print the Menu Mode Settings refer to Using Your Printer Menu Mode Printing the Menu Settings e To reset the Menu to the standard settings factory defaults 1 Turn the printer off 2 Press SEL LF while turning the printer on Printing the Menu Settings e
13. Set I Line Graphics IBM Set II or Block Graphics Code Page Choose the Code Page character set you wish to use USA IBM 437 Canada French IBM 863 Multilingual IBM 850 Portugal IBM 860 Norway IBM 865 BRASC II or Abicomp Draft Mode Change to SSD if you wish to use the Super Speed Draft mode of printing Note Print Mode must be set to DRAFT for this setting to be effective Emulation Mode Choose the printer emulation ESC SI Pitch Sets the character pitch used when the ESC SI command is received Explanations of Menu Items Continued Refer to Using Your Printer Menu Mode Menu Settings Table for an overview of the menu structure Form Tear Off Choose 500 mS 1 sec or 2 sec to turn the Form Tear Off feature on and to set the time interval for the printer to wait before advancing the paper Graphics Change to bi directional graphics for faster printing Optimize the registration using the Print Registration setting in the Menu I Prime Determines what the printer will do when it receives the I Prime signal from the software Buffer Print prints out the buffer contents before resetting Buffer Clear dumps the buffer contents immediately Invalid causes the printer to ignore the I Prime command Language Set Replaces certain standard symbols with special characters used in foreign languages Line Spacing Change to 8 lines per inch to get more lines on a page Operator Panel Function Change to Lim
14. Yes Page Width wide model only 13 6 8 Page Length 11 11 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 Bottom Feed Line Spacing 6 LPI 8 LPI Form Tear Off Off 500 mS 1 sec 2 sec Skip Over Perforation No Yes Page Width wide model only 13 6 8 Page Length 11 11 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 66 Microline 320 321 Turbo Menu Settings Table Continued For a complete explanation of each menu item refer to Using Your Printer Menu Mode Explanations of Menu Items The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Group s Item gt o e Settings Defaults are set in bold italic Top Feed Line Spacing 6 LPI 8 LPI Bottom Margin Valid Invalid Page Width wide model only 13 6 8 Page Length I 11 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 Wait Time 500 mS 1 sec 2 sec Page Length Control By MENU Setting By Actual Page Length Graphics Bi directional Uni directional 7 or 8 Bit Graphics 8 7 Receive Buffer Size I Line 16K 28K 64K Paper Out Override No Yes Print Registration 0 set in 0 05 mm increments press SEL to shift registration to the left press SHIFT SEL to shift registration to the right Appears only when the MICROLINE Standard emulation is s
15. and serial numbers of the product must accompany any request or claim for work to be performed under Limited Warranty Internet Support www okidata com Your Gateway to OKI Products and Services www okidata com is Oki Data s web site It provides general information about all of the OKI products and services available to you You can use our web site to e get Web based support for all OKI products 24 hours a day 7 days a week no waiting e download the printer drivers you need e read about other customers and how they use OKI products to improve their productivity and enhance their documentation e use the Dealer Locator to find a dealer location close to you e find out about Oki Data s special promotional offers and breaking news e andmore my okidata com Your Personal Solutions Center my okidata com is a powerful area of Oki Data s web site designed to help you personalize the information and service you get from Oki Data When you register for my okidata com you e personalize the web based support for the OKI products you own 24 hours a day 7 days a week no waiting e automatically register your product e access on line versions of your product documentation manuals and support information e control your contact profile and preference information e receive automatic notification of new printer drivers key updates and support information e track your e mail support history e a
16. flashing Problem 8 The ALARM light is on and the Character Pitch 10 light is flashing Problem 9 The ALARM light is on and the Character Pitch 15 light is flashing Problem 10 The printer needs paper but the ALARM light is not on and I cannot load the paper Problem 11 The Print Quality and Character Pitch keys on the front panel don t work Problem 12 Continuous form paper sticks to the paper separator User s Guide English 81 82 Problem 1 My word processor files do not print the way have the menu and front panel set Solution Always remember that 1 Settings in your software application will override any settings in your printer driver 2 Your printer driver settings will override any settings from the printer menu or printer front panel Microline 320 321 Turbo Solution Before sending a file to the printer many word processors send either an initialization string or an I Prime signal to the printer The initialization string contains codes that override the panel and menu settings To change your printer to ignore the reset code enter the Menu Mode go to the Set Up group and change the setting for Reset Inhibit to Yes Refer to Using Your Printer Menu Mode The I Prime signal will automatically override any front panel settings you have made To eliminate this problem enter the Menu Mode go to the Parallel Interface group and change the setting for I Prime to Invalid Re
17. people the system manager may have used this option to make sure the printer is always set properly Check with your system manager before changing any menu settings Refer to Using Your Printer Menu Mode Problem 12 Continuous form paper sticks to the paper separator Solution In cold dry weather static charges can build up and make the paper cling to the paper separator Try moving the paper guides together so that the paper rests on the guides rather than on the separator User s Guide English 85 86 Specifications Specifications subject to change without notice Print Method Impact dot matrix Printhead 9 pins 0 34 mm diameter thermal protection Print Speed Mode Characters per second Super Speed Draft SSD 435 cps High Speed Draft HSD 390 cps Utility UTL 300 cps Near Letter Quality NLQ 75 cps Microline 320 321 Turbo Characters per Line cpl Setting ML320 Turbo ML321 Turbo 10 cpi 80 cpl 136 cpl 12 cpi 96 cpl 163 cpl 15 cpi 120 cpl 204 cpl 17 1 cpi 137 cpl 233 cpl 20 cpi 160 cpl 272 cpl Emulations Epson FX ESC P IBM Proprinter HI PPSID Oki Data Microline Standard co resident Interface Standard Centronics parallel IEEE 284 compliant Optional RS 232C serial Graphics Resolution Emulation Maximum Resolution Epson IBM 240 H x 216 V dpi OKIDATA 288 H x 144 V dpi Resident Fonts Print Quality Available Fonts Near Letter Quality Courier Gothic Utilit
18. run the test make sure e Turn the printer off then press and hold the LF key the paper width selection in the printer menu is set to while turning the printer back on 8 5 inches Otherwise printing on the platen may damage the printer Refer to Using Your Printer Menu Mode Explanations of Menu Items The Font Sample Test prints a sample of the fonts standard to the printer The top of the printout has the Printer Model Emulation Country Code Interface and Firmware Revision Level for To exit the test your printer e Press SEL SEL MENU User s Guide English 35 Rolling ASCII Test Microline 321 Turbo wide carriage model To run the test Ifyou are using 8 5 inch paper to run the test make sure e Turn the printer off then press and hold the QUIET key the paper width selection in the printer menu is set to while turning the printer back on 8 5 inches Otherwise printing on the platen may damage the printer Refer to Using Your Printer Menu Mode Explanations of Menu Items The Rolling ASCII Print Test produces a continuous printout of all 96 ASCII characters in a rolling pattern The type style bed set in the printer menu will be utilized Use the Rolling ASCH Test to check the following To exit the test e Print Quality e Press SEL Across the entire length of a line Down the entire page e Line Spacing e Character Formation The top of the printout has the Printer Model Emulation
19. the repair center A written receipt for the Product showing the date of purchase dealer s name and both the model and serial numbers of the Oki Data Product must accompany any request or claim for work to be performed under this Limited Warranty Microline 320 321 Turbo This shall not apply if the Product has been damaged due to abuse misuse misapplication accident or as a result of service or modification by any other than an authorized Oki Data service center THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE NO WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIODS NOTED ABOVE Service and Support United States and Canada Oki Data is firmly committed to the satisfaction of our customers If you have a problem that your customer documentation cannot solve contact the listed sources for service or support Sales and Service Dealers United States and Canada Consult the store location where you purchased your machine or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer e Prices and minimum charges may vary e Proof of purchase is required for warranty work Be sure to retain your purchase documents User s Guide English 111 Telephone Support United States and Canada Oki Data Customer Inform
20. 12 Service and Support Latin America eee eee 113 Sales and Service Centers Latin America 0 0 0 0 113 Customer Support Professionals Latin America 113 Oki Data On the Internet 6 c csescssscsseessesesessessseeseesesoveaee 114 WWW OKId ata COM ccrccceceeesveccsccesescessveacausetecendecansoueszedeud 114 MY OKidata COM oe eceeeeeeseceeeceeeceesaecencecsaeeeeeecsaeeenees 114 Oki Data Service Centers ressieyra 115 Material Safety Data Sheet MSDS 0 0 eeeeeereeeneceeeeeees 116 Emergency Information MSDS 0 0 eee eeeereeeee 116 Safety Information 5asssscessessssaieasessesesdcosensnessensesescens 120 Repulatory Information i 0 secs cestiseacceisss iia 121 Year 2000 Compliance s sc sccssscsssocssessssessosesvssntesonseses 121 Energy Star csie bo cessetsetiswveeteetateseheveivehesheetie ul sesndspetiewebes 121 Federal Communications Commission FCC 122 Industry Canada IC si cite ccisivstvessnchsennientiticwecssdenenes 123 European Union Council of the European Communities 124 WMO E AEE R 125 Your printer has many features and capabilities that will help Helpful Hints you save money save time operate the machine This section summarizes the features and capabilities directly connected to saving money and time Details for these features and capabilities are provided in other sections of this document You may want to use some of our Helpful Hints when worki
21. 27 69 49 Paper Out Sensor On ESCE0 27 69 48 Print Quality Select HSD SSD ESC 0 27 35 48 Select NLQ Courier ESC 1 27 49 Select NLQ Gothic ESC 3 27 51 Select Utility ESC 0 27 48 Print Speed Set to Full ESC gt 27 62 Print Speed Set to Half ESC lt 27 60 Print Suppress On DC3 19 Print Suppress Off DCI 17 Proportional Printing On ESCY 27 89 Off ESCZ 27 90 Reset Clear Print Buffer CAN 24 Shift In SI 15 Shift Out SO 14 Software I Prime ESC NUL 27 125 0 Subscript Printing On ESCL 27 76 Subscript Printing Off ESCM 27 77 Superscript Printing On ESCJ 27 74 Superscript Printing Off ESC K 27 75 User s Guide English 107 Warranty Regulatory Limited Warranty United States and Canada Oki Data Americas Inc Oki Data warrants this printer to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty This Limited Warranty does not extend to consumable items including but not limited to ribbons fuses etc Oki Data will repair or at its option replace at no charge any defective component s of the printer for one 1 year from the date of purchase This Limited Warranty extends to the original purchaser only Microline 320 321 Turbo and Safety Information To make request or claim for service under this Limited Warranty the original purchaser must return the Oki Data product shipping prepaid in the original shipping container or
22. America Oki Data is committed to offer the best customer support possible to our customers In the instance of having a difficult problem with your OKI product please contact any of the OKI CAS Centro Autorizado de Servicio shown on our Web site www okidata com Sales and Service Centers Latin America If you need to service your OKI product please contact the store where you bought your fax machine or contact any of the OKI CAS listed on our Web site for information e Prices and charges may vary e A copy of the proof of purchase is required for the warranty process Contacting Oki Data Latin America Information regarding our products and authorized service centers is available in our Web site http www okidata com Customer Support Professionals Latin America Our CAS s are trained and certified to provide the best service and support possible to our customers Make sure that you are close to your machine when you call one of our OKI authorized service centers OKI CAS so that you can describe your problem more accurately Our customer support professionals are trained on all current OKI products They can answer your questions regarding e Location of nearest CAS Service Center e Installation of your machine e Usage normal maintenance of your machine e Error message interpretation solutions e Parts and supplies identification e Consumer relations User s Guide English 97 Accessories Purc
23. Cable Length 27 Parallel 27 Serial Interface 27 Shielded 27 Canada Customer Support 112 Locating a service center 115 Service 94 96 111 Service Center Oki Data 95 115 Warranty 108 Canadian French 65 70 Carbon Forms 53 Carbonless continuous forms 88 89 Cardstock 88 89 Expanded printhead gap 54 Centering 68 70 Printhead Position 84 Centronics parallel interface 86 Character Pitch 71 Front Panel key 18 Indicator Lights 17 Key doesn t work 85 Selecting 60 Character Set 65 70 Microline 320 321 Turbo Character Width 71 Characters Italics 72 Proportional Spacing 72 Special for languages 71 Characters Per Second CPS 13 Cleaning the printer 74 Code 128 87 Code 39 87 Code DEL 68 Code Page Character Set 70 Codes Printer Control 101 Commands Epson FX Commands 102 103 IBM Proprinter HI Commands 104 Microline Standard 106 107 Compatibility 13 Computer connections 27 Consumables Part Numbers 99 100 Ribbon Cartridge 99 Ribbon Life 87 Contact Information for Oki Data 2 Contents list unpacking the printer 23 Continuous Feed Carbonless Forms 88 89 Changing to single sheet feed 52 Extra thick forms 53 Interleaf continuous forms 88 89 Paper 85 Paper Park 18 Pins graphic 29 Rear Feed 15 Reference Mark 30 Single part forms 29 88 89 Control Codes 101 Correspondence Print Quality 58 Costs Cutting 8 Courier Font 58 87 Covers Part Numbers 100 cpi 10 flashing ALARM lit 84 cpi 15 flashing ALARM lit 85
24. ENOS Abas irons dees aane I a E ER E cases 83 Problem 4 I m getting strange symbols incorrect fonts etc when I try to print a dOCUMENL on cece ieai inn 83 Problem 5 Ink smears on the paper when I print on narrow forms 84 Problem 6 I ve installed a new ribbon and the printing is smeared and SURCAR CC earn rea E a E E ER E EE A 84 Problem 7 The ALARM light is flashing eeeeeeeeeeeeeeeeeeee 84 Problem 8 The ALARM light is on and the Character Pitch 10 light 1S PLASMIN G ones ate e E ORR ERER ES 84 Problem 9 The ALARM light is on and the Character Pitch 15 light 1S flashing scires ipres orse odene are EEEE E D EEE n aS 85 Problem 10 The printer needs paper but the ALARM light is not on and I cannot load the papen ssiririeiisssiesboisieessiss 85 Problem 11 The Print Quality and Character Pitch keys on the front panel domt WOK sireci creset esrin iaeiae 85 Problem 12 Continuous form paper sticks to the paper separator 85 SPOCiLi Cations iiscciccsccccccccseccsecssecsseccescacsosesecescavsoceseecsee 86 Service and Support ccccscscscssssssscssscsssseseseeeees 91 General Information osse ccc ccecesesceeeceeceeeseeeceeeeeeseeaeseseeeees 91 Documentation sissie niori HGR es E 92 Purchase LOCAaton sca cssis ess casiepcetescetsestvedeuvsetetecsvecbesuieess lt otseds 92 Internet SUPPOE sinesi desea ien Ee a NEE ET ede cetses eases 93 WWW OKidata COM sisisi oiee tore reie eine nei eetet 93 y ok
25. Guide English 131 132 Paper Feed Continuous to single sheet feed 52 Cut Sheet Feeder Option 99 FF LOAD key 18 LF key 18 PARK key 18 QUIET key 18 Roll Paper Stand Option 99 Single sheet to continuous feed 52 Switching feed paths 52 TEAR key 18 Paper Jams 85 ALARM glows 15 cpi blinks 17 Continuous feed 85 Rear Feed 75 Rear Feed repetitive 77 Single Sheet 79 Paper Lever 84 ALARM glows 10 cpi blinks 17 REAR feed position graphic 29 Paper Out 85 Paper Park 51 Labels 51 Saving time with 9 Paper Path Switching 52 Microline 320 321 Turbo Paper Separator 85 Parallel Interface 69 I PRIME Signal 82 PARK Front Panel Key 18 31 Parts Replacement 98 Part Numbers 99 Purchasing 98 Perforation Skip over 66 72 Pin 14 70 Pin 18 69 71 Pitch Character 65 71 Platen Knob Operation Tip 11 Part Number 100 Portugal 65 70 Postnet 87 Power Connecting the printer to 28 Front Panel Light lit 17 Grounded Outlets 19 120 Nothing happens when printer is turned on 83 Power Rating 19 120 Print DEL code 68 PRINT Menu Mode 61 Print Method 86 Print Mode 65 71 Print Quality ASCII Test 36 CHARACTER PITCH key 18 Font Sample Test 35 Front Panel key 18 Highest NLQ 58 Indicator Lights 17 key doesn t work 85 Low HSD 58 Lowest SSD 58 Medium UTL 58 Near Letter Quality 86 PRINT QUALITY key 18 Print Speed 13 Proportional Spacing 72 Selecting 58 71 Software commands 58 Print Registration 67 71 Forms Tear Of
26. If anything happens that indicates that your printer is not working properly or has been damaged unplug it immediately Then follow the procedures in Service and Support for having your printer serviced These are some of the things to look for The power cord or plug is frayed or damaged Liquid has been spilled into the housing or the printer has been exposed to water The printer has been dropped or its cabinet has been damaged The printer doesn t function normally when you re following the operating instructions Regulatory Information Year 2000 Compliance The Microline 320 321 Turbo is Year 2000 Compliant It contains information technology that accurately processes date and time data between the years 1999 and 2000 and carries no issue for the September 9 1999 9999 programming concern This product when used in combination with products purchased from other manufacturers whose products properly exchange data and time information will accurately process the date and time ENERGY STAR neti As an ENERGY STAR Partner Oki Data has determined that this product meets the ENERGY Star guidelines for energy efficiency User s Guide English 121 122 Federal Communications Commission FCC FCC Radio Frequency Interference Statement for 120 Volt Models WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of
27. LOAD Using Your Printer Top of Form Forms Tear Off f ae 3 Micro Feed Up 3 depending on which direction you Status ON or OFF ni want to move the paper to align the tear off position e 1 Turn the printer ON e 42 Microline 320 321 Turbo Press LF Micro Feed Down to decrease the space move Top of Form higher The paper moves down Press FF LOAD Micro Feed Up to increase the space move Top of Form lower The paper moves up 1 2 3 4 5 EXIT SET POWER e The first line prints at the red line of the plastic paper shield 7 on the printhead Keep holding SHIFT and press QUIET TOF a few times to set the Top of Form When Top of Form is at the correct position release all keys Press SEL MENU to place the printer on line If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob For information on resetting the Top of Form to the factory default refer to Using Your Printer Top of Form Reset Top of Form to Factory Default User s Guide English 43 44 Temporary Top of Form Change If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob e The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the page
28. OKI People to People Technology 2 Document Title and Part Number Microline 320 321 Turbo User s Guide P N 59270107 Disclaimer Every effort has been made to ensure that the information in this document is complete accurate and up to date Oki Data assumes no responsibility for the results of errors beyond its control Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data Copyright Information Copyright 2001 by Oki Data All rights reserved Revised edition March 2001 Written and produced by the Oki Data Training and Publications Department Microline 320 321 Turbo Contact Information Please address any comments on this publication to Mailing Address Oki Data Americas Inc Training amp Publications Dept 2000 Bishops Gate Blvd Mt Laurel NJ 08054 4620 e Mail Address pubs okidata com Web Site Please visit Oki Data s multilingual web site at http www okidata com Trademark Information OKI Oki Data and MICROLINE are registered trademarks of Oki Electric Industry Company Ltd CompuServe is a registered trademark of CompuServ Inc Energy Star is a registered trademark of the United States Environmental Protection Agency Epson is a registered t
29. Oki Data directly at 1 800 654 3282 1 800 OKI DATA U S and Canada English only or at 1 856 222 7496 Spanish only or by contacting one of the listed service locations This Limited Warranty applies to this Oki Data printer However the procedure for obtaining service may vary outside the continental United States Contact your Oki Data dealer for such warranty service information This warranty gives you specific legal rights and you may also have other rights which vary from state to state User s Guide English 109 110 Limited Warranty Latin America Oki Data warrants this printer hereinafter Product to be free in defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty This Limited Warranty does not extend to consumable items including but not limited to ribbon cartridges fuses etc Oki Data will repair or at its option replace at no charge any defective component s of the Product for one 1 year from the date of purchase except for the consumable items including but not limited to ribbons fuses etc This Limited Warranty extends to the original purchaser only To make a request or claim for service under this Limited Warranty the original purchaser must return the Oki Data Product to Oki Data or an authorized Oki Data service center within the country purchased The purchaser returning the Product for repair must pay for all transportation charges to
30. Paper 90 Time Out 68 72 Time Saving 9 Top Feed 88 89 Bottom Margin 67 Line Spacing 67 Pull Tractor 99 Single Sheet 16 29 Top of Form 70 Decreasing the space 41 43 Forms Tear Off 39 Forms Tear Off OFF 42 Forms Tear Off ON 40 Increasing the space 41 43 Operation Tip 10 Paper Shield 10 38 Reset to factory default 45 Printer OFF 45 Printer ON 45 Setting 38 Standard Setting 31 32 38 44 45 Temporary adjustment 44 Tractor Covers 29 Transparencies 88 89 Troubleshooting Aborting print jobs 67 72 87 ALARM flashing 17 84 ALARM lit 17 ALARM lit 10 cpi flashing 17 84 ALARM lit 15 cpi flashing 17 85 ALARM lit no other lights 17 Alignment problems 11 Can t load paper 85 Character Pitch Indicator Lights 17 Data loss 70 71 72 Embedded Printer Commands 83 Emulation 83 Extra paper movement 46 47 48 Files don t print correctly 82 Front Panel Keys 18 Front Panel keys won t work 11 68 85 Front Panel Lights 17 General Information 80 Internet Support 80 List of Problems 81 Locating a service center 97 Menu Setting changes are lost 64 Narrow forms 84 New ribbon 84 Oki Data Suppport Telephone 94 95 98 Latin America 95 Oki Data Suppport Web Site 93 95 97 114 Paper jams continuous feed 85 Paper Out 85 Perforation skip over 72 POWER lit 17 PRINT QUALITY and CHARACTER PITCH keys don t work 11 71 85 Print Quality Indicator Lights 17 Print Registration 67 Printer doesn t print 83 Printer Drivers cu
31. Top Feed Single Sheet 16 Front Panel Lights lt 0 5 csccccsnsesncteteseicecestaesechsuettavesnscetec iei 17 Front Panel Keys is scscsssseiesessdencsbiossoauedsinessessspapesonssdescizvesanetas 18 ESCA AG OND oj ssccsestvevevedeneiuassesvvondevdsrnesssevsersbeusnpuverieunss 19 Installation Hints icense nenna E 19 Installation Overview sscsisiicsscceesesiereosiressircivs euis oaseroristiet 20 Installation Locations cics dinciiniin nisi odes 20 Customizing the Installation ee eee cseeeeeeeeee 21 Unpacking the Machines cise cacvesiciees estia seen scheevescieesee eon 23 Sipping Restraints secs sscisscsep secesoeeseeisssesevsasesseesdeseteeneoets 24 Ribbon Cartridge mesener n kee see ae eee 25 Ribbon Cartridge Handling 0 eee eeeeeeeeeeeeeeee 26 Ribbon Cartridge Emergency First Aid oo eee 26 Computer Connections sessur cece ceece cess eeeeceeeeeeeeeeeeseeeees 27 Power Gonnections eiseres oa E EE E eee 28 Paper Loading sareen ena E RTE TERRE 29 EMUlAONS gecscvessccictsssseeatorethesorecmsinseveerasteesieeeeaoteets 33 Testing the PHM LSD seneco ire near Eeen eE E e Es 34 Font Sample Test wise citiniig diana Riese 35 Rolling ASCH TESI serina i 36 Printer Drivers errre reri eE nE E EE A EEE 37 Selecting Printer Drivers 00 0 ee eeeseeceeeneecneeneeeeesees 37 Obtaining Drivers mienie ienn n i oi Annies 37 Installing Printer Drivers isses ceisir 37 User s Guide English 3 4 Using Your Printer cccscssccsscs
32. ackaging of the new cartridge e web site e Installation Ribbon Cartridge For the best results use genuine OKI ribbons For information on obtaining consumables refer to Accessories For information on the web site refer to Service and Support Internet Support User s Guide English 73 Printer Cleaning You should clean the printer every six months or after about 3 Use a clean dry cloth to dust around the carriage shaft and 300 hours of operation platen Remove any loose bits of paper i 4 Install the pull up roller assembly Close the access cover Never use solvents or strong detergents on the cabinet e they could cause damage 1 Turn off the printer Then use the platen knob to back the paper out of the printer 2 Open the access cover Remove the pull up roller assembly 74 Microline 320 321 Turbo Paper Jams Rear Feed Paper Jams 1 Turn off the printer Then use the platen knob to back the Make sure the printer is turned off before you open the paper out of the printer access cover Vy A 2 Open the access cover Remove the pull up roller assembly User s Guide English 75 3 Remove any torn pieces of paper 6 Turn on the printer 4 Grasp the tabs and lift off the paper separator Load paper f P 7 Press FF LOAD 5 Install the paper separator Install the pull up roller assembly Close the access cover FF LOAD f l
33. anations of Menu Items The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Item Settings Defaults are set in bold italic Emulation Mode IBM PPR EPSON FX ML Font Print Mode Utility NLQ Courier NLQ Gothic Draft Draft Mode HSD SSD Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional Spacing No Yes Style Normal Italics Size Single Double Symbol Sets Character Set Standard Line Graphics Block Graphics Language Set American French German British Danish I Swedish Italian Spanish I Japanese Norwegian Danish II Spanish II Latin American French Canadian Dutch Publisher Zero Character Slashed Unslashed Code Page USA Canada French Multilingual Portugal Norway BRASC II Abicomp User s Guide English 65 Menu Settings Table Continued For a complete explanation of each menu item refer to Using Your Printer Menu Mode Explanations of Menu Items The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Group Item Settings Defaults are set in bold italic Rear Feed Line Spacing 6 LPI 8 LPI Form Tear Off Off 500 mS 1 sec 2 sec Skip Over Perforation No
34. aper Type Feed Weight Width Range Paper Type Feed Weight Width Range Envelopes single feed Top 24 Ib max 90 g m 6 5 to 9 5 165 1 to 241 3 mm Envelopes continuous feed non overlap Bottom 24 Ib max 90 g m 6 5 to 9 5 165 1 to 241 3 mm Card stock Bottom 120 Ib max 450 g m Not applicable Transparencies Top Not applicable Not applicable Standard Transparencies are 8 5 x 11 215 9 279 4 mm Paper Specifications Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Microline 321 Turbo Cut Sheet Top 14 24 Ib 52 5 90 g m 7 2 to 14 3 182 8 to 363 2 mm Single part continuous forms Rear Bottom 12 24 Ib 45 90 g m 3 to 16 76 2 to 406 4 mm Carbonless continuous forms Rear Bottom 9 11 Ib 33 75 41 25 g m 3 to 16 76 2 to 406 4 mm Interleaf continuous forms Rear Bottom Not applicable 3 to 16 76 2 to 406 4 mm Labels Bottom Not applicable 3 to 16 76 2 to 406 4 mm Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Envelopes single feed Top 24 Ib max 90 g m 6 5 to 9 5 165 1 to 241 3 mm Envelopes co
35. at 856 222 7496 Spanish only United States Oki Data Americas Inc 2020 Bishops Gate Blvd Mt Laurel NJ 08054 Phone 1 800 654 3282 Fax 1 856 222 5247 Canada Oki Data Americas Inc 2735 Matheson Blvd East Unit 1 Mississauga Ontario Canada L4W 4M8 Phone 1 800 654 3282 Fax 1 905 238 4421 Mexico Oki Data de Mexico S A de C V Mariano Escobedo No 748 8 Piso Col Anzures e p 11590 Mexico DF Phone 525 263 8780 Fax 525 250 3501 Brazil Oki Data do Brasil Ltda Rua Alexandre Dumas 2220 8 andar Chacara Sto Antonio S o Paulo Brazil 04717 004 Phone 55 11 3444 3500 Fax 55 11 3444 3501 User s Guide English 115 Material Safety Data Sheet MSDS For Black Ribbon P N 52102001 MSDS 58064801 Current as of March 1 2001 For more information contact Oki Data at 2000 Bishops Gate Boulevard Mount Laurel NJ 08054 4620 Emergency Information MSDS United States and Canada 1 800 654 3282 1 800 OKI DATA English only Latin America 856 235 2600 Microline 320 321 Turbo Emergency First Aid Procedures Contact occurs with eyes Flush eyes with large quantities of water for 15 minutes keeping eyelids open with fingers Seek medical attention Contact occurs with skin Wash thoroughly with soap and water Hazardous Ingredients Carbon Black CAS 1333 86 4 OSHA PEL 3 5 mg m ACGIH TLV 3 5 mg m Coloring Material CAS N A OSHA TWA N A ACGIH TLV N A Oi
36. ating to electromagnetic compatibility Statement of Safety Conformance for 230 240 Volt Models This product is in conformity with Directive 73 23 EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Microline 320 321 Turbo Index Symbols 0 character slashed unslashed 65 72 10 cpi Front Panel Light 17 60 12 cpi Front Panel Light 17 60 120 volt printer 90 15 cpi Front Panel Light 17 60 17 cpi Front Panel Light 17 60 20 cpi Front Panel Light 17 60 230 or 240 volt printer 90 300 cps UTL 86 390 cps HSD 86 435 cps SSD 86 75 cps NLQ 86 A ABICOMP 65 70 Access Controlling access to the printer 11 Access Cover Part Number 100 Accessories 98 99 Part Numbers 99 Purchasing 98 Acoustic Cover Part Number 100 Alarm ALARM flashing 17 32 84 ALARM lit 17 ALARM lit CPI 10 flashing 84 ALARM lit CPI 15 flashing 85 Alignment problems 11 ASCII Test 36 Auto Carriage return 70 Auto CR 68 Auto LF Line Feed 68 70 Auto Select 68 Backward Movement through Menu 9 Bar Codes 87 Bi directional Communications 27 Printing 67 71 Block Graphics 65 70 Bottom Feed 88 89 90 Form Tear Off 66 Line Spacing 66 Pull Tractor Option 99 Skip Over Perforation 66 BRASCII 65 70 Brazil 95 115 British Language 65 Buffer Clearing 18 71 Print 71 Receive Buffer Size 67 72 87 User s Guide English 125 126 C
37. ation System Information System Automated Attendant 1 800 654 3282 1 800 OKI DATA Toll Free in the U S and Canada For quick answers to commonly asked questions the Oki Data Information System Automated Attendant is available 24 hours a day 7 days a week The system can provide immediate assistance with e Basic operating procedures e Sales and service referrals e Parts and consumable referrals e Product information 112 Microline 320 321 Turbo Customer Support Professionals 1 800 654 3282 1 800 OKI DATA Toll Free in the U S and Canada Customer Support Professionals are available 24 hours a day 7 days a week Please be sure that you are calling from a telephone close to your machine so you can describe your problem accurately Our Customer Support Professionals are trained on all current OKI products They can answer your questions regarding e Locations of sales and service dealers e Installation of your machine e Usage normal maintenance of your machine e Error message interpretation solutions e Parts and supplies identification e Consumer relations Service and Support Latin America Oki Data is committed to offer the best customer support possible to our customers In the instance of having a difficult problem with your OKI product please contact any of the OKI CAS Centro Autorizado de Servicio shown on our Web site www okidata com Sales and Service Centers Latin America If you need to service y
38. bient conditions Does the paper being used meet the specifications for this product Is the paper properly installed Has the ribbon been replaced as recommended Is the ribbon properly installed Is an OKI ribbon being used Is the printhead gap correctly set Are the correct printer drivers being used for the printer Microline 320 321 Turbo Settings in your software application will override any settings in your printer driver Your printer driver settings will override any settings from the printer menu or printer front panel Internet Support Oki Data provides support via the Internet Oki Data s main web site www okidata com is the gateway to Oki Data s products and services my okidata com is a powerful area of Oki Data s web site designed to help you personalize the information and service you get from Oki Data For more information refer to Service and Support Internet Support List of Problems Problem 1 My word processor files do not print the way I have the menu and front panel set Problem 2 Nothing happens when I turn on the printer Problem 3 The printer does not print when the computer sends data Problem 4 I m getting strange symbols incorrect fonts etc when I try to print a document Problem 5 Ink smears on the paper when I print on narrow forms Problem 6 I ve installed a new ribbon and the printing is smeared and streaked Problem 7 The ALARM light is
39. cccsccsscesssseesseeee 38 Topiof Form TOF lt scsccd ccsescssesseivedescessectcects coosseevevsseescesesees 38 Top of Form TOF and Forms Tear Off 00 20 39 Forms Tear Off Status ON or OFF ccceccccesesseesteeseeetees 39 Setting Top of Form Forms Tear Off ON Step A 40 Setting Top of Form Forms Tear Off OFF Step B 42 Temporary Top of Form Change ccceeceseseeeceeeteeeeeees 44 Reset Top of Form to Factory Default eee eeeeeeee 45 Pinter ON secses scosscescenssyatis gei ereer icenasoade res E ERE 45 Printer ORF eroinei ek ee ee ee ea a 45 Forms Tear OP sive secnese dics iiie DR e Renton aes 46 Changing the Forms Tear Off Setting eects 47 Automatic Forms Tear Off esseessseseseesresssorssseeereesssseertes 48 TEAR Key and Automatic Forms Tear Off 0 eee 48 Manual Forms Tear Off oe cee cese cee ceeeeeceeeeeeneeees 49 TEAR Key cenione e eed edn edie 50 Forms Teat Off set OFF 25 sccsssscsscencesasensocnsepesesvtosteevee oes 50 Forms Tear Off set ON c s3 eee ine enh eee hee 50 Paper Park ereire ei R a EEE 51 Changing Paper Paths sjvscsi ceccsciseedesteisesente aio neat 32 Continuous forms to single sheet feed eee 52 Single sheet feed to continuous forms 0 0 0 0 eee 52 Printhead Gapir metieni iniaa eae EEE TEE 53 Expanded Printhead Gap oe eee ee eceeeeeecseeeeecseeeaetnseeaeens 54 Print Quality escsevacsesascsveeseessades costes stesceheesantscansotebes
40. d Support 91 Documentation 92 General Information 91 Internet Support 93 Purchase Location 92 Telephone Support 94 Service Centers Authorized Service Centers 95 111 113 115 Locating a service center 115 Oki Data 95 115 Set Menu Mode 61 SHIFT Front Panel Key 18 Shipping Restraints 24 Saving the packing materials 24 SI 68 72 Single Sheet Change from continuous forms 52 Change to continuous forms 52 Cut Sheet Feeder Option 99 Jams 79 Loading 31 Top Feed 16 29 Size Double width and height 72 of printer 90 Skip Over Perforation 66 Software Embedded commands 83 Matching drivers to emulations 83 Scalable Fonts 87 Software vs printer settings 82 Solvents cleaning 74 Spanish Language 65 Specifications 86 Spreadsheets Character Pitch 60 User s Guide English 135 SSD Front Panel Light 17 86 87 Standard Character Set 65 70 Static charges and paper 85 Stationery 31 Super Speed Draft 13 58 59 70 Support 91 Documentation 92 General Information 91 Internet Support 12 93 Purchase Location 92 Telephone Support 94 Swedish Language 65 Symbol Sets 65 71 136 Microline 320 321 Turbo T Take up Knob Ribbon Cartridge 25 TEAR Front Panel key 18 50 Forms Tear Off 48 Forms Tear Off OFF 50 Forms Tear Off ON 50 TEAR feature 46 does not work 46 47 48 49 50 Telephone Oki Data Support 94 95 98 Latin America 95 Temperature Specifications 90 Tests ASCII Test 36 Font Sample Test 35 Thickness
41. d italic Parallel I F I Prime Buffer Print Invalid Buffer Clear Pin 18 5V Open Auto Feed XT Invalid Valid Applies only when the Epson emulation is selected User s Guide English 69 70 Explanations of Menu Items Refer to Using Your Printer Menu Mode Menu Settings Table for an overview of the menu structure 7 or 8 Bits Data Word ML If your computer system uses seven bits to make up each unit of data change this setting to 7 7 or 8 Bit Graphics ML Choose the graphics your system uses 7 or 8 dots in each column printed Auto CR IBM If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line change the setting to Yes Auto LF If your printout is consistently double spaced select No if it overprints select Yes Auto Feed XT Epson If your system uses pin 14 of the parallel interface to control automatic line feed change the setting to Valid Auto Select If you always use the same Top of Form position change the setting to Yes Bottom Margin Change to Invalid if you want the printer to ignore the bottom margin setting Caution This can cause loss of data and damage the printhead Microline 320 321 Turbo Centering Position Used to limit printhead travel when printing narrow columns Select Mode for the narrow carriage printer Select Mode 1 or Mode 2 for the wide carriage printer Character Set Choose Standard IBM
42. d or frayed replace it immediately If you re using an extension cord or power strip with the printer make sure that the total of the amperes required by all the equipment on the extension is less than the extension s rating Generally the total ratings of all equipment plugged into any one power line should not exceed 15 amperes Don t exceed this unless you know that the power line your equipment is plugged into has a rating above 15 amperes Unplug the printer before you clean it Use only a damp cloth Do not use liquid or aerosol cleaners To protect your printer from overheating make sure no openings on the printer are blocked Do not put the printer on or near a heat source such as a radiator or heat register If you put the printer in any kind of enclosure make sure it is well ventilated The printhead can get quite hot when it has been printing for a length of time Do not touch the printhead until it has had a chance to cool off Do not use your printer near water Do not spill liquid of any kind into it Do not poke anything into the ventilation slots on the sides of the printer You could get a shock or cause a fire Aside from the routine maintenance described in this document don t try to service the printer yourself Opening the cover may expose you to shocks or other hazards Don t make any adjustments other than those outlined in the document You might cause damage requiring extensive repair work
43. e To change the setting see Using Your Printer Top of Form TOF e e 5 Adjust the paper feed guides 1 for the width of the paper Place a sheet of paper in the separator The paper will feed into the printer 32 Microline 320 321 Turbo Emulations Available Emulations Your printer has three emulations Epson FX ESC P IBM Proprinter IN PPSI factory setting e OKIDATA MICROLINE Standard Changing Emulations 1 Make sure paper is loaded 2 Press SHIFT SEL The printer enters the Menu Mode 3 Press LF The following line prints Printer Control Emulation Mode IBM PPR 4 Press TEAR consecutively until the emulation you wish to select prints in the right hand column 5 Press SHIFT SEL to save your setting and exit the Menu Mode User s Guide English 33 Testing the Printer Running the printer self tests is a good way to check the Microline 321 Turbo wide carriage model installation of your printer If you are using 8 5 inch paper to run the test make sure The two self tests are the paper width selection in the printer menu is set to e Font Sample Test 8 5 inches Otherwise printing on the platen may Rolling ASCII Test damage the printer Refer to Using Your Printer Menu Mode Explanations of Menu Items 34 Microline 320 321 Turbo Font Sample Test Microline 321 Turbo wide carriage model To run the test Ifyou are using 8 5 inch paper to
44. e go to www okidata com or www my okidata com Follow the prompts for your product and you will find the on line versions of all of these documents Microline 320 321Turbo Printer Control Codes This section lists the most commonly used printer control codes The Microline Reference Manual provides complete lists of all the commands along with information on their use You may view this document by e accessing the document on the CD provided with your machine e using the Oki Data web sites http www okidata com or my okidata com The Microline Reference Manual is ONLY available in e American English User s Guide English 101 102 Epson FX Commands Epson Command ASCII Decimal Epson Command ASCII Decimal Backspace BS 8 Form Length Carriage Return Execute CR 13 n Inches n 1 to 22 ESCCNULn 27670n Character Pitch n Lines n 1 to 255 ESCCn 2767n Select 10 cpi ESCP 27 80 Horizontal Tab HT 9 Select 12 cpi ESCM 27 77 Justification Select 15 cpi ESC g 27 103 Left ESC a0 27 97 48 Select Condensed Print ESC SI or SI 27 15 or 15 Center ESC al 27 97 49 Cancel Condensed Print DC2 18 Right ESC a2 27 97 50 Delete DEL 127 Full ESC a3 27 97 51 Double Height On ESC w 1 27 119 49 Line Feed Execute Double Height Off ESC w 0 27 119 48 Select 10 cpi ESC P 27 80 Double Width On ESC W 1 27 87 49 Select 12 cpi ESCM 27 77 Double Width Off ESC W0 27 87 48 w
45. e printer off line The SEL light goes out Wait until the paper moves up to the tear position then press and hold TEAR 4 The paper moves to the current Top of Form Keep pressing and holding TEAR Press and hold SHIFT and release TEAR 8 As you continue to hold SHIFT press the LF Micro Feed Down 2 or FF LOAD Micro Feed Up 3 depending on which direction you want to move the paper to align Top of Form Press LF Micro Feed Down to decrease the space move Top of Form higher The paper moves down Press FF LOAD Micro Feed Up to increase the space move Top of Form lower The paper moves up POWER ALARM The first line prints at the red line of the plastic paper e shield 7 on the printhead 9 Keep holding SHIFT and press QUIET TOF a few times to set the Top of Form 10 When the Top of Form is at the correct position release all keys 11 Press SEL MENU to place the printer on line User s Guide English 41 Setting Top of Form Forms Tear Off OFF Step B If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob 2 Press SEL MENU 6 to take the printer off line The SEL light goes out Always determine the status of the Forms Tear Offmenu 3 press and hold SHIFT 1 tting BEFORE setting the Ti Form Refert re E selling she Topo Kora RAe to Then press LF Micro Feed Down 2 or FF
46. ed OFF 4 Unpack the ribbon cartridge 2 Center the printhead 1 Important DO NOT remove the ribbon shield from the e ribbon 1 1 Ribbon Shield 2 Grip Points nn TA 3 Take up Knob i 3 Ifyou are replacing the ribbon swing the front of the cartridge up off the printhead then lift the cartridge out and discard it 5 Install the new ribbon cartridge Caution The printhead may be HOT e 6 Turn the take up knob in the direction of the arrow to take up any ribbon slack User s Guide English 25 Ribbon Cartridge Handling e Leave unused ribbon cartridges in their packages until needed e When replacing a ribbon cartridge re use the packaging to dispose of the old ribbon cartridge e Be careful when removing the ribbon cartridge Do not let it touch your clothing or porous materials The ribbon ink may cause permanent stains e Ribbon ink on skin or clothing can usually be removed with soap and water 26 Microline 320 321 Turbo Ribbon Cartridge Emergency First Aid Contact occurs with eyes Flush eyes with large quantities of water for 15 minutes keeping eyelids open with fingers Seek medical attention Contact occurs with skin Wash thoroughly with soap and water For more information Refer to the Material Safety Data Sheet in Warranty Regulatory and Safety Information Computer Connections Three interface types are available for your printer 1 Plug the interface cable into the parallel port 1
47. elected User s Guide English 67 Menu Settings Table Continued For a complete explanation of each menu item refer to Using Your Printer Menu Mode Explanations of Menu Items The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Settings Defaults are set in bold italic Set Up 7 or 8 Bits Data Word 8 7 continued Operator Panel Function Full Operation Limited Operation Reset Inhibit No Yes Print Suppress Effective Yes No Auto LF No Yes Auto CR No Yes Print DEL Code No Yes SI Select Pitch 10 cpi 17 1 cpi 15 cpi SI Select Pitch 12 cpi 20 cpi 12 cpi Time Out Print Valid Invalid Auto Select No Yes Centering Position DEFAULT MODE 1 MODE 2 ESC SI Pitch 17 1 cpi 20 cpi Appears only when the MICROLINE Standard emulation is selected Appears only when the IBM emulation is selected 68 Microline 320 321 Turbo Menu Settings Table Continued For a complete explanation of each menu item refer to Using Your Printer Menu Mode Explanations of Menu Items The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Settings Defaults are set in bol
48. eneseeesaeioess 58 Super Speed Drafts acc wiwcu i gl ii ee 59 Microline 320 321 Turbo Printer RES CU ienero ess renep erore EPE TREI ES 59 Character PitCh osise iesea tiekos tiorina i ee ii 60 Men Mode c cicis s0cisasesshsissaindsobsdendcesecnentsbontesavtioasatesatesscesys 61 Moving Through the Menu eee eeeeeeeeeeeeeeeeees 62 Moving Forward ssscccasessiscochteassstaoassdaestavessanaszasuspestass 62 Moving Backward isecen 62 Resetting Menu to Factory Defaults 000 eee 63 Printing the Menu Settings ese eseeseeeesseenseeneeees 63 Changing the Menu Settings oe ee eeeeeeeeseeneeenee 64 Menu Settings Table cs ae cise tescicesscetesieisscs saves deesevenes 65 Explanations of Menu Items 0 cece eseeeceeeneeeeeeeees 70 WAAR CR ATICE ssescsscsssissesesscsssesssevessssesrossesesevoserssrescssis 73 Replacing the Ribbon Cartridge eee eeeeee cere 73 Printer Cleaning sic ato deine Sastre ER ani 74 Paper ANS siose ieii Ea E A E S T3 Troubleshootinp aescssesccsisssicvsnsvsescssensarsennevernsesccssonnses 80 General Information ccceseocseceserieiasdesdvanscccdeacaseeec eucosesetedvensee 80 INLEMMEL SUpPOlt senar ee Ieee ah ee S 80 TaStof Problems ya eraon A ERN 81 Problem 1 My word processor files do not print the way I have the menu and front panel Setene in 82 Problem 2 Nothing happens when I turn on the printer 000 83 Problem 3 The printer does not print when the computer S
49. equivalent to Oki Data or an authorized Oki Data service center and assume the risk of loss or damage in transit A written receipt for the product showing the date of purchase dealer s name and both the model and serial numbers of the Oki Data printer must accompany any request or claim for work to be performed under this Limited Warranty This Limited Warranty shall not apply if the product has been damaged due to abuse misuse misapplication accident or as a result of service or modification by any other than an authorized Oki Data service center THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE NO WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE OF ONE 1 YEAR Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion may not apply to you Additional information on obtaining service under this Limited Warranty is available by contacting the Oki Data dealer from whom the product was purchased by contacting
50. er the tractor pins on either side Close the tractor covers 6 Adjust the position of the right tractor to center the holes in the paper on the pins Then push back the right lock lever 30 Microline 320 321 Turbo 7 Install the paper separator Place the wire guide 1 on the pull up roller assembly 2 8 Press FF LOAD The paper feeds into the printer The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the page To change the setting see Using Your Printer Top of Form TOF Top Feed Single Sheets Use the single sheet path for letterhead stationery memos and individual envelopes If you have continuous form paper in the path press e PARK to remove it before loading single sheets 1 Make sure the printer is on and deselected SEL light off 2 Place the paper lever in the position marked TOP 3 Open the carriage cover Raise the paper separator to the single sheet position User s Guide English 31 4 Make sure the wire feed guide 1 is secured in the sheet guide Important If the paper does not feed in remove it Check the paper lever position Make sure the ALARM light is on if it is flashing hold the SHIFT key and press the CHARACTER PITCH RESET key Reload the sheet of paper The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the pag
51. f 46 47 48 Shift left 67 Shift right 67 Print Server Option 99 Print Size 86 Smallest 60 Standard 60 Print Speed 13 86 High HSD 58 Highest SSD 58 Medium UTIL 58 Selecting 71 Slowest NLQ 58 Print Start Position Reset to factory default position 45 Temporary adjustment 44 Top of Form 38 44 45 Print Suppress 68 72 Printer Dimensions 90 Humidity Specifications 90 Initialization 59 Model Number 98 Parameters 9 Parts and Accessories 98 99 Printer vs software settings 82 Reset 59 Resetting 18 Serial Number 14 Size 90 Temperature Specifications 90 Weight 90 Printer Control Codes 101 Printer Drivers matching the emulation 83 Obtaining 37 Operating systems 37 Selecting 37 Printer Parameters 61 Printhead 86 Centering position 70 84 Heat 120 Life 87 New printhead 84 Part Number 100 Printhead Gap 13 Definition 53 Expanded 54 Extra thick continuous forms 53 Setting 53 Settings and Media types 53 Printing Double width and height 72 Embedded Commands 83 Italics 72 Problems Files don t print correctly 82 Incorrect fonts print 37 83 Printer doesn t print 83 Smeared print 84 Strange characters print 37 Strange symbols print 83 Streaked printing 84 Stopping 67 72 87 User s Guide English 133 Productivity See Money Saving Time Saving Proof of Purchase 96 PROP characters per inch cpi 60 Front Panel Light 17 Proportional Spacing 60 65 72 Proprinter HI Commands 104 P
52. fer to Using Your Printer Menu Mode Problem 2 Nothing happens when I turn on the printer Solution Check the power cord connection to the outlet If you are using a power strip make sure it is turned on and that a fuse hasn t blown or that a circuit breaker hasn t tripped Problem 3 The printer does not print when the computer sends data Solutions 1 Is the SEL light on If not press the SEL key 2 Check that the interface cable is securely connected to both the printer and the computer 3 If you have the optional serial interface board installed check to be sure that it is firmly seated in the printer Problem 4 I m getting strange symbols incorrect fonts etc when I try to print a document Solutions 1 Check to be sure that the printer driver you have selected in your software matches the printer emulation Press SHIFT and SEL keys then press GROUP key This will print a line showing the emulation you have selected 2 If you have embedded any printer commands in your software check to be sure that you entered them correctly User s Guide English 83 84 Problem 5 Ink smears on the paper when I print on narrow forms Solution This may be caused by excessive printhead travel from the centering position Enter the Menu and set the Centering Position to MODE 1 Refer to Using Your Printer Menu Mode For the wide carriage printer if MODE 1 doesn t work try setting the
53. ge h aa T 76 Microline 320 321 Turbo Rear Feed Repeating Paper Jams If the paper keeps jamming you probably have bits of paper 4 Fold some continuous form paper over three times to stuck in the paper path make a page four sheets thick Then load it on the 1 Turn off the printer Then use the platen knob to back the tractors and close the covers paper out of the printer 2 Open the access cover Remove the pull up roller assembly Remove any torn pieces of paper So N DaN 5 Use the platen knob to draw the quadruple thick page around the platen This clears any jammed bits of paper User s Guide English 77 6 Remove any paper pieces Then use the platen knob to 8 Install the pull up roller assembly Close the access cover back the paper out N 10 Press FF LOAD FF LOAD ITEM 78 Microline 320 321 Turbo Single Sheet Paper Jams 1 Turn off the printer 2 Then use the platen knob to back the paper out 4 Remove any torn pieces from around the carriage 5 Install the pull up roller assembly Close the access cover 3 Open the access cover Remove the pull up roller assembly User s Guide English 80 Troubleshooting General Information Here are some general things to check before proceeding with detailed troubleshooting Is the printer plugged in and turned on Are the connections power and interface secure Is the product being operated under the proper am
54. gn Always turn the printer off before turning the platen knob e The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the page e Your software may print the first line of print above or below where TOF is set You may need to adjust the TOF to meet your software s needs Use the procedures in Using Your Printer Top of Form Forms Tear Off Status ON or OF F e 38 Microline 320 321 Turbo Top of Form sets the print start position for the printer It is adjustable in increments of 1 144 of an inch The amount of adjustment is limited to avoid paper jams The first line prints at the red line of the plastic paper shield 1 on the printhead Top of Form TOF and Forms Tear Off If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob e Your software may print the first line of print above or below where TOF is set You may need to adjust the TOF to meet your software s needs Use the procedures in Using Your Printer Top of Form Forms Tear Off Status ON or OFF e The Top of Form and Forms Tear Off settings of your printer interact How you set the Top of Form depends on the status of the Forms Tear Off menu setting If Forms Tear Off is activated set to ON set the Top of Form using Step A Refer to Using Your P
55. hasing Accessories Before you purchase know your machine model number see the front of the unit and have the correct part number and description of the item Item descriptions and part numbers are provided in this section Microline 320 321Turbo Consult the dealer where your purchased your machine Locate an Authorized Oki Data Reseller by visiting one of these web sites http my okidata com Allows you to register your product and personalize your own support needs http www okidata com Provides general information In the United States purchase directly from Oki Data Via the Internet http my okidata com http www okidata com Via telephone Order toll free by phone at 1 800 654 3282 1 800 OKI DATA using VISA MasterCard or American Express In Canada call 888 309 4570 Accessories Part Numbers Consumables Part Numbers Consumable Part Number Ribbon Cartridge 1 52102001 Options Part Numbers Option Part Number Model ML320T Pull Tractor Top Mount 2 70030501 Push Tractor Bottom Mount 3 70030701 Roll Paper Stand 4 70023301 Model ML321T Pull Tractor Top Mount 2 70030601 Push Tractor Bottom Mount 3 70030801 Both Models Cut Sheet Feeder 5 70030101 Cut Sheet Feeder sold only with printe
56. he center of the platen 4 Remove the ribbon cartridge 54 Microline 320 321 Turbo 5 Swing up the printhead clamp then remove it by pushing 7 Lift the printhead plate off the carriage assembly 1 forward toward the platen and to the left 8 Turn the printhead plate around and reinsert it on the other side of the carriage assembly 1 User s Guide English 55 9 Replace the printhead making sure that the circuit board 10 Reinstall the printhead clamp and swing it back over to at the bottom of the printhead firmly engages the slot 1 lock the printhead in place in the carriage CAUTION Be sure the printhead is fully inserted before Important The clamp must be between the black proceeding e projection on the printhead and the metal plate on the carriage on both sides 56 Microline 320 321 Turbo 11 Reinstall the ribbon cartridge 13 Change the printer s secondary menu make sure paper is loaded to engage the expanded printhead gap a Press SEL TEAR while turning the printer back on b Press LF to advance through the menu to the Technical group last option in menu c Press FF LOAD to advance through the items to Expanded Gap d Press TEAR to change the setting for Expanded Gap to Valid e Press SHIFT MENU to exit the menu and save your 12 Replace the pull up roller assembly and the access cover setting then turn the printer on User s Guide English 57 Print Qual
57. he printer drivers you need read about other customers and how they use OKI products to improve their productivity and enhance their documentation use the Dealer Locator to find a dealer location close to you find out about Oki Data s special promotional offers and breaking news and more Microline 320 321 Turbo my okidata com Your Personal Solutions Center my okidata com is a powerful area of Oki Data s web site designed to help you personalize the information and service you get from Oki Data When you register for my okidata com you personalize the web based support for the OKI products you own 24 hours a day 7 days a week no waiting automatically register your product access on line versions of your product documentation manuals and support information control your contact profile and preference information receive automatic notification of new printer drivers key updates and support information track your e mail support history and more Oki Data Service Centers Oki Data Authorized Service Providers Oki Data has over 2 000 local Authorized Service Providers in North and South America For the most comprehensive up to date listing of Oki Data authorized Service Centers e Consult our web site at www okidata com e Inthe U S and Canada call 1 800 654 3282 1 800 OKI DATA e In Latin America contact the Latin America Service Coordinator at Oki Data s Corporate Headquarters
58. idata COm oeiee oa a ES 93 Telephone SUpport creiccessvsaeessnnsceusenssesssedsetuvecsseseGecesesaveexseses 94 DELVICE CENTETS uicseehaveatesibessesteosial avcenneteuavemneeasers cca erseees 95 Service and Support United States and Canada 96 Service and Support Latin America eee eeeeeeeeee 97 User s Guide English 5 6 ALCCOSSOLIES cissadscacesssnncsscsevccvaseundensesssuesesuossvonvoceoassnsas 98 Purchasing ACCESSOFIES 00 ee eeceeseeseesseceeeeseceeeeaeeseeeaeeseeeeees 98 Accessories Part NUMDETS cccccccccesssccecessssceeeecsaeeeecenes 99 Consumables Part Numbers c cccccceesssececeeessseseeeeeses 99 Options Part Numa bers 0 0 cccise ostensis siiki 99 Replacement Parts Part Numbers 0 0 00 eeeeees 100 Documentation Part Numbers ccccccecssseseeeeessseeeeees 100 Printer Control Codes scccsccssssscssssccsesesesseees 101 Epson FX Commands 34 visi iieditcnieen tine avneaens 102 IBM Proprinter I Commands 0 0 0 eee eee eeeceeeeeeeeeeees 104 Oki Data MICROLINE Standard Commands 106 Microline 320 321 Turbo Warranty Regulatory and Safety Information 108 Limited Warranty United States and Canada 108 Limited Warranty Latin America eee ee eeeeeeeeeees 110 Service and Support United States and Canada 111 Sales and Service Dealers United States and Canada 111 Telephone Support United States and Canada 1
59. ide English 127 128 Forms Continuous Carbonless 88 89 Interleaf 88 89 Single part 88 89 Multipart and Printhead Gap 53 Narrow width 84 Thick 54 Thickness ranges 13 Zero Tear 13 Forms Tear Off 71 Automatic 48 Bottom Feed 66 Changing 47 Forms Tear Off OFF TEAR key 50 Top of Form 42 Forms Tear Off ON TEAR key 50 Top of Form 40 Manual 49 Rear Feed 66 Microline 320 321 Turbo Saving money with 8 Status ON or OFF 39 TEAR key 18 48 Top of Form 39 Wait Time 72 French Language 65 French Canadian Language 65 Front Panel Keys 11 18 68 Alternate Functions 18 Won t work 11 68 71 Lights 17 Menu Mode 61 G German Language 65 Gothic Font 87 HSD Print Quality 58 Near Letter Quality 58 SSD Print Quality 58 Utility Print Quality 58 Graphics 70 7 bit 67 8 bit 67 Printing 71 Bi directional 67 Uneven print registration 46 47 48 Uni directional 67 Resolution 87 GROUP Menu Mode 61 H Height Double height printing 72 of Printer 90 Help See Service and Support High Speed Draft HSD Front Panel Light 17 Mode 13 86 87 Print Quality 58 Humidity Operating 90 Storage 90 I Prime 69 71 82 IBM IBM 437 70 IBM 850 70 IBM 860 70 IBM 863 70 IBM 865 70 IBM Emulation 33 IBM PPR 65 IBM Proprinter III 86 IBM Proprinter III Commands 104 IBM Set I 70 IBM Set II 70 IC See Industry Canada TEEE 284 86 Impact Dot Matrix 86 Industry Canada 123 Initialization string 82 Initialize
60. int a single sheet cut sheet page without removing continuous feed paper from the printer Press PARK 1 to retract rear feed paper from the paper path ALARM Ea GROUP FF LOAD TEAR PARK ITEM MENU SET PRINT User s Guide English 51 Changing Paper Paths Continuous forms to single sheet feed 1 2 3 4 5 52 Tear off any printed pages Press PARK Raise the paper separator to the single sheet feed position Place the wire feed guide in the paper separator Move the paper lever to the position marked TOP The paper lever is towards the back of the printer Place a sheet of paper in the paper separator Microline 320 321 Turbo Single sheet feed to continuous forms Press FF LOAD to remove the single sheet paper Lower the paper separator into the continuous forms position Swing the wire feed guide over onto the pull up roller Move the paper lever to the appropriate position For rear feed 1 the paper lever is towards the front of the printer For bottom feed 2 the paper lever is in the center position 4 If necessary load continuous form paper 5 Press FF LOAD Printhead Gap The printhead gap is the distance between the printhead and Media Setting the platen 12 20 Ib paper 1 Make sure the printer is turned off before you open the 20 24 Ib bond paper 2 access cover Labels 3or4 To adjust the gap open the access cover and move the blue Envelopes 4or5 le
61. inter reset is NOT the same as a reset to factory defaults A printer reset reinitializes the printer but does NOT affect any menu settings A reset to factory defaults returns ALL menu settings to the factory defaults User s Guide English 59 Character Pitch Press CHARACTER PITCH RESET to select the width of 10 cpi characters in characters per inch or Proportional e Recommended for standard text e Not available for SSD 12 cpi CHARACTER PITCH 10 e Recommended for standard text e Yields more text per page 15 cpi e Recommended for spreadsheets e Yields more text per page 17 1 cpi 20 cpi e Recommended for spreadsheets e Smallest print e Not available for SSD PROP e Recommended for a more polished appearance e Proportional spacing e NLQ and Utility only 60 Microline 320 321 Turbo Menu Mode ALWAYS print the current Menu Mode settings before you reset or change the Menu settings Printing the settings is the only way to have a record of the settings e To print the Menu Mode Settings refer to Using Your Printer Menu Mode Printing the Menu Settings In Menu Mode you use the front panel keys to change the defaults for the printer parameters The changes you make in the Menu Mode are automatically saved when you exit the Menu Mode and are retained even when you turn the printer off EXIT POWER GROUP Prints the next Group in the Menu With the SHIFT key prints the previous Group
62. ited Operation to deactivate the PRINT QUALITY and CHARACTER PITCH buttons This prevents these from being changed from the control panel when several people are using the printer Page Length Selects the length of the paper you are using Page Width Wide Carriage only Change to 8 to print on letter size paper Paper Out Override Senses when less than 1 25 mm of paper remains and stops printing Change to Yes to override the sensor Caution This can cause loss of data and damage the printhead Pin 18 Sets the signal on pin 18 to 5 volts or to open Pitch Choose the character width in character per inch cpi Print DEL Code ML Change to Yes if you wish to print the DEL code decimal 127 as a solid box Print Mode Choose the quality and speed of printing Print Registration Change the setting as required to obtain the best registration for bi directional printing User s Guide English 71 72 Explanations of Menu Items Continued Refer to Using Your Printer Menu Mode Menu Settings Table for an overview of the menu structure Print Suppress Effective If your system uses the DC1 and DC3 codes for something other than the print suppress mode change the setting to No Proportional Spacing Change the setting to Yes to engage proportional spacing of characters Receive Buffer Size Selects the amount of memory devoted to holding received data Choosing 1 Line will tie up your computer while prin
63. its are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense It is the responsibility of the user to obtain the required shielded cable in order to ensure compliance of this equipment with FCC regulations Changes or modifications not expressly approved by Oki Data may void your authority to operate this device Industry Canada IC IC Radio Interference Statement for 120 Volt Models This Oki Data apparatus complies with the Class B limits for radio interference as specified in the Industry Canada Radio Interference Regulations IC Radio Interference Statement for 230 240 Volt Models This Oki Data apparatus complies with the Class A limits for radio interference as specified in the Industry Canada Radio Interference Regulations User s Guide English 123 124 European Union Council of the European Communities Statement of Electromagnetic Conformance for 230 240 Volt Models This product complies with the requirements of the Council Directive 89 336 EEC on the approximation of the laws of the member states rel
64. ity Important Front panel settings for print quality and character pitch are overridden by software commands The lights will always reflect the printer s state e PRINT QUALITY HSD OF 58 Microline 320 321 Turbo Press PRINT QUALITY to select NLQ Near Letter Quality e Highest quality slowest speed e Courier or Gothic fonts e Recommended for correspondence UTL Utility e Medium quality medium speed e Gothic font only e Recommended for internal documents and high volume data HSD High Speed Draft e Lower quality faster speed e Gothic font only e Recommended for drafts SSD Super Speed Draft e Lowest quality 12 cpi only fastest speed e Gothic font only e Recommended for fastest output of drafts Super Speed Draft To use Super Speed Draft SSD enter the Menu Mode and make changes as follows 1 Press SHIFT SEL 2 Press GROUP twice 3 Press SET until DRAFT prints as the setting for the Print Mode 4 Press ITEM 5 Press SET SSD prints 6 Press SHIFT SEL to exit Menu Mode and save your changes Printer Reset When you reset the printer you reinitialize it You will need to reset the printer to clear some error conditions To reset the printer 1 Press and release the SEL key to take the printer off line The SEL light will be out 2 Then press and hold the SHIFT key and press the RESET CHARACTER PITCH key 3 The printer is reset Important e Apr
65. l CAS N A OSHA TWA N A ACGIH TLV N A Additives CAS N A OSHA TWA N A ACGIH TLV N A Nylon 6 6 Fabric CAS N A OSHA TWA N A ACGIH TLV N A PSM Fiber CAS N A OSHA TWA N A ACGIH TLV N A User s Guide English 117 Physical Data Melting Point N A Boiling Point N A Vapor Pressure N A Vapor Density Air 1 N A Evaporation Rate Butyl Acetate 1 N A Specific Gravity H O 1 No data available Solubility in Water No data available Appearance and Odor Nylon 6 6 fabric impregnated with liquid black ink Fire and Explosion Hazard Data Flash Point Method Used N A Flammable Limits LEL UEL N A Extinguishing Media Water CO Dry Chemical or Foam Special Fire and Explosion Procedures N A Unusual Fire and Explosion Hazards None Microline 320 321 Turbo Health Hazard Data Routes of Entry Ingestion Eyes Skin Health Hazards 1 Carbon black Group 2B Possible Carcinogen IARC Overexposure to carbon black is associated with causing irritation conjunctivitis and corneal hypoplasia of the eyes minor irritation and eczema of the skin and irritation and bronchitis Long term inhalation exposure may be associated with causing lung cancer Reactivity Data Stability Stable Polymerization Will not occur Hazardous Decomposition or Byproducts None Conditions to Avoid N A Incompatibility Materials to Avoid None Spill Cleanup and Disposal Spill Cleanup If the ribbon is inad
66. lects printer printer on line off line When held on power up or with SHIFT key engages Menu Mode SHIFT Press and hold while pressing another key to engage the alternate function for that key e g Micro Feed Down for LF key LF Moves paper up one line press and hold for repetitive line feeds When held on power up activates Font Test FF LOAD Loads ejects single sheet of paper loads continuous form paper or feeds it to next page Microline 320 321 Turbo CHARACTER PITCH pe a 17 d a TEAR Moves continuous form paper up for tear off or back down for printing 9 PARK Retracts continuous form paper from the path QUIET Turns Quiet Mode on and off When held on power up activates Rolling ASCII Test PRINT QUALITY Selects print quality and font CHARACTER PITCH Selects the character pitch Used with SHIFT key to reset the printer and clear the buffer Installation Installation Hints e Read the setup and operating instructions in this e Your printer has a grounded 3 prong plug as a safety document carefully Be sure to save this document for feature and it will only fit into a grounded outlet If you future reference can not plug it in chances are that you have an older non e Read and follow all warning and instruction labels on the grounded outlet Contact an electrician to have it printer itself replaced with a grounded outlet Do not use an adapter to e Place your printer on a firm s
67. n which paper feed you are using REAR FEED Form Tear Off OFF BOTTOM FEED Form Tear Off OFF 3 Press ITEM 4 until Form Tear Off appears in the second column 4 Press SET 5 until the time interval you wish to select appears in the third column 5 Press SEL 1 SHIFT 2 to exit Menu Mode and save the setting e 0 a e 0 a The status of the Forms Tear Off menu setting affects how you set the Top of Form If the software package you are using pauses while sending data to the printer Forms Tear Off may be activated if it is enabled through the Menu The pause must be for two seconds or more No data is lost Uneven print registration will occur due to the paper movement If the problem occurs use the menu to turn off Forms Tear Off DO NOT use Forms Tear Off with labels or multi part forms Forms Tear Off CANNOT be used when the optional pull tractor is engaged User s Guide English 47 48 Automatic Forms Tear Off Forms Tear Off must be set to ON in the menu for Automatic Forms Tear Off to occur Automatic Forms Tear Off automatically moves the paper from the initial printing position print start position to the tear off position after a time interval which you select through the menu The top of the page perforation is even with the tear bar The tear bar is located under the clear top of the access cover Paper remains in the tear off position until the printer receives more data Then the
68. nction is set to Full Operation the factory default all keys on the front panel operate When the Operator Panel Function is set to Limited Operation the PRINT QUALITY and CHARACTER PITCH keys don t work This prevents these settings from being changed from the control panel when several people are using the printer For more information refer to Using Your Printer Menu Mode Menu Settings Table Setup Operator Panel Function User s Guide English 11 Introduction Thank you for purchasing this printer This rugged 9 pin printer can meet the needs of harsh and demanding environments The expanded printhead gap zero tear capability and multiple paper feed paths allow the printer to handle a wide variety of media including 6 part forms Your printer will provide years of dependable and efficient service In addition to the many standard features options can expand the machine s capabilities For information on the options see Accessories Microline 320 321 Turbo Oki Data on the Internet The Oki Data Web Sites provide the most current information available on your product An on line version of this document is available for viewing and downloading via Oki Data s Web Sites You may reach Oki Data via the Internet at e www okidata com e www my okidata com For more information on the Oki Data Web Sites refer to Service and Support Internet Support Printer Features e Super reliable
69. ndmore User s Guide English 93 Telephone Support Oki Data Customer Information System Information System Automated Attendant 1 800 654 3282 1 800 OKI DATA Toll Free in the U S and Canada For quick answers to commonly asked questions the Oki Data Information System Automated Attendant is available 24 hours a day 7 days a week The system can provide immediate assistance with e Basic operating procedures e Sales and service referrals e Parts and consumable referrals e Product information 94 Microline 320 321 Turbo Customer Support Professionals 1 800 654 3282 1 800 OKI DATA Toll Free in the U S and Canada Customer Support Professionals are available 24 hours a day 7 days a week Please be sure that you are calling from a telephone close to your machine so you can describe your problem accurately Our Customer Support Professionals are trained on all current OKI products They can answer your questions regarding e Locations of sales and service dealers e Installation of your machine e Usage normal maintenance of your machine e Error message interpretation solutions e Parts and supplies identification e Consumer relations Service Centers Authorized Service Providers Oki Data has over 2 000 local Authorized Service Providers in North and South America For the most comprehensive up to date listing of Oki Data authorized Service Centers e Consult our web site at www okidata com e Inthe U S
70. ng with your machine User s Guide English 7 Saving Money Saving Money Forms Tear Off The Forms Tear Off feature allows a printed page rear feed continuous form to be torn off without wasting paper or adjusting the printer Forms Tear Off automatically moves the paper from the initial printing position print start position to the tear off position after a time interval which you select through the menu The top of the page perforation is even with the tear bar The tear bar is located under the clear top of the access cover Paper remains in the tear off position until the printer receives more data Then the paper moves back down for printing retracts to the initial print position When printing stops the paper will advance to the tear off position This feature is normally turned off Forms Tear Off and the Top of Form settings interact For more information refer to Using Your Printer Forms Tear Off and Using Your Printer Top of Form Microline 320 321 Turbo Saving Money Draft Mode When printing drafts of documents use either the High Speed Draft or Super Speed Draft mode These modes use less ink than the Utility or Near Letter Quality Modes thus extending the life of your ribbon The draft modes also print at high speeds reducing the time required to complete a print job For more information refer to Using Your Printer Print Quality Saving Time Saving Time Internet S
71. ntinuous feed non overlap Bottom 24 lb max 90 g m 6 5 to 9 5 165 1 to 241 3 mm Card stock Bottom 120 lb max 450 g m Not applicable Transparencies Top Not applicable Not applicable Standard Transparencies are 8 5 x 11 215 9 279 4 mm User s Guide English 89 Paper Thickness Rear Feed 0 014 0 36 mm maximum Bottom Feed 0 017 0 43 mm maximum expandable to 0 031 0 79 mm maximum Requires optional push or pull tractor Printer Dimensions Width x Depth x Height ML320 Turbo 15 7 x 13 6 x 4 6 inches 389 x 355 x 116 mm ML321 Turbo 21 7 x 13 6 x 4 6 inches 550 x 355 x 116 mm 90 Microline 320 321 Turbo Printer Weight ML320 Turbo 17 2 lbs 7 8 kg ML321 Turbo 22 2 Ibs 10 1 kg Environmental Requirements Temperature Operating 41 to 104 F 5 to 40 C Storage 14 to 122 F 10 to 50 C Humidity Operating 20 to 80 RH Storage 5 to 95 RH Electrical Requirements 120 volts ac 5 5 15 60 Hz 2 Also available 230 or 240 volts ac 50 or 60 Hz 42 Specifications subject to change without notice e Service and Support General Information Oki Data offers service and support to you through a variety of methods Please chose the service and support method that is best for you Oki Data s service and support methods are e the documentation provided with your machine e the store location where you purchased your machine e Internet Sup
72. oftware s needs Use the procedures in Using Your Printer Top of Form Forms Tear Off Status ON or OF F The first line prints at the red line of the plastic paper shield 1 on the printhead Microline 320 321 Turbo The Top of Form and Forms Tear Off settings of your printer interact How you set the Top of Form depends on the status of the Forms Tear Off menu setting If Forms Tear Off is activated set to ON set the Top of Form using Using Your Printer Setting Top of Form Forms Tear Off ON Step A If Forms Tear Off is NOT activated set to OFF set the Top of Form using the Using Your Printer Setting Top of Form Forms Tear Off OFF Step B Unpacking the Machine Before you begin be sure that all the items listed below are included in your package If any items are missing contact your dealer e immediately Keep you packing materials and carton in case you ever need to ship or transport the unit 1 Printer 2 Ribbon Cartridge 3 Power Cord User s Guide English 23 Shipping Restraints 1 Open the access cover 1 Remove the printhead shipping restraint 2 and tape 2 Grasp the tabs and lift off the paper separator 1 Remove the shipping restraint 2 24 Microline 320 321 Turbo 3 Install the paper separator Keep your packing materials and carton in case you e ever need to ship or transport the unit Ribbon Cartridge 1 Make sure the printer is turn
73. olid surface If you put in on defeat the grounding something unsteady it might fall and be damaged If you e To avoid damaging the power cord do not put anything place it on a soft surface such as a rug sofa or bed the on it or place it where it will be walked on If the cord vents may be blocked causing it to overheat becomes damaged or frayed replace it immediately e The printer must be installed near a power outlet which will remain easily accessible e Be certain that your power source matches the rating listed on the back of the printer If you are not sure check with your dealer or with your local power company User s Guide English 19 Installation Overview e If you re using an extension cord or power strip with the To install your new printer follow the instructions from the printer make sure that the total of the amperes required by Installation Installation Location to Installation Printer all the equipment on the extension is less than the Drivers sections of this document You must complete these extension s rating Generally the total ratings of all steps for your printer to operate properly equipment plugged into any one power line should not exceed 15 amperes Don t exceed this unless you know that the power line your equipment is plugged into has a rating above 15 amperes To protect your printer from overheating make sure no Installation Location openings on the printer are blocked Do no
74. ontinued IBM Command ASCII Decimal IBM Command ASCII Decimal Line Spacing Stop Printing ESC j 27 106 Set Spacing to 1 8 ESC 0 27 48 Subscript On ESCS 1 27 83 49 Set Spacing to 7 72 ESC 1 27 49 Superscript On ESC S 0 27 83 48 Set Spacing to n 72 Subscript Superscript Off ESC T 27 84 n 0 to 255 ESCAn 27 65n Top of Form Set at Current Store Spacing Set Position ESC 4 27 52 by ESCAn ESC 2 27 50 Underline Printing On ESC 1 27 45 49 Set Spacing to n 144 ESC An 27 65 n Underline Printing Off ESC 0 27 45 48 n to 127 ESCAn 27 65 n Uni Directional Print On ESCU 1 27 85 49 Set Spacing to n 216 ESCAn 27 65 n Uni Directional Print Off ESC U0 27 85 48 n 0 to 255 ESCAn 27 65n Vertical Tab Execute VT 11 Overscore On ESC_1 27 95 49 Overscore Off ESC _0 27 95 48 Paper Out Sensor Off ESC 8 27 56 Paper Out Sensor On ESC 9 27 57 Print Quality Select HSD ESC 0 27 35 48 Print Suppress On ML320T ESC Q ETX 27 81 3 Print Suppress On ML321T ESC Q SYN 27 81 22 Print Suppress Off DCI 17 Proportional Spacing On ESCP 1 27 80 49 Proportional Spacing Off ESC PO 27 80 48 Reset Clear Print Buffer CAN 24 Software I Prime ESC NUL 27 125 0 User s Guide English 105 106 Oki Data MICROLINE Standard Commands Oki Data Command ASCII Decimal Oki Data Command ASCII Decimal Backspace BS 8 Enhanced Prin
75. our OKI product please contact the store where you bought your product or contact any of the OKI CAS listed on our Web site for information e Prices and charges may vary e A copy of the proof of purchase is required for the warranty process Contacting Oki Data Latin America Information regarding our products and authorized service centers is available in our Web site http www okidata com Customer Support Professionals Latin America Our CAS s are trained and certified to provide the best service and support possible to our customers Make sure that you are close to your machine when you call one of our OKI authorized service centers OKI CAS so that you can describe your problem more accurately Our customer support professionals are trained on all current OKI products They can answer your questions regarding e Location of nearest CAS Service Center e Installation of your machine e Usage normal maintenance of your machine e Error message interpretation solutions e Parts and supplies identification e Consumer relations User s Guide English 113 Oki Data on the Internet www okidata com Your Gateway to OKI Products and Services www okidata com is Oki Data s web site It provides general information about all of the OKI products and services available to you You can use our web site to 114 get Web based support for all OKI products 24 hours a day 7 days a week no waiting download t
76. paper moves back down for printing retracts to the initial print position When printing stops the paper advances to the tear off position TEAR Key and Automatic Forms Tear Off If you press TEAR 1 when Forms Tear Off is turned on activated in the printer menu the printer retracts the paper to the Top of Form position 1 Micro Feed Micro Feed Down Up GROUP ITEM SET PRINT MENU SEL Ey XIT POWER ALARM Microline 320 321 Turbo e a e o 0 a The status of the Forms Tear Off menu setting affects how you set the Top of Form To determine the status of the Forms Tear Off menu setting refer to Using Your Printer Top of Form Forms Tear Off Status ON or OF F For information on setting the Top of Form refer to Using Your Printer Top of Form Setting Top of Form Forms Tear Off ON or OF F If the software package you are using pauses while sending data to the printer Forms Tear Off may be activated if it is enabled through the Menu The pause must be for two or more seconds No data is lost Uneven print registration will occur due to the paper movement If the problem occurs use the menu to turn off this feature DO NOT use Forms Tear Off with labels or multi part forms Forms Tear Off CANNOT be used when the optional pull tractor is engaged Manual Forms Tear Off Manual Forms Tear Off allows you to advance a single page to the tear off position Manual Form
77. port e Telephone Support Details of each support method are provided in this section Oki Data s service and support methods are different in these two areas e United States and Canada e Latin America Details for each area are provided in this section Service Centers are trained by Oki Data and are authorized to service OKI products For more information about Service Centers refer to Service and Support Service Centers User s Guide English 91 Documentation The documentation provided with your machine provides an excellent reference for the day to day operation of your machine The documentation included with your machine is e User s Guide on line provided on the CD e Microline Reference Manual on line provided on the CD e Quick Start e Warranty Regulatory and Safety Information If you cannot locate your documentation go to www okidata com or www my okidata com Follow the prompts for your product and you will find the on line versions of all of these documents Microline 320 321 Turbo Purchase Location The store location where you purchased your machine provides an excellent local means of support for you and your machine Your purchase location will also provide any warranty service required by your machine You will need your printer serial number if your machine requires servicing A written receipt for the product showing the date of purchase dealer s name and both the model
78. r not available separately Serial Interface Not Shown 70012801 OkiLAN 6010e 10 Base T Ethernet External Print Server Not Shown 70034401 OkiLAN 6020e 10 100 Base TX Ethernet External Print Server Not Shown 70036001 5 Sy User s Guide English 99 100 Replacement Parts Part Numbers Replacement Part Order No Access Cover ML320T 1 53076701 Access Cover ML321T 1 53076801 Acoustic Cover ML320T 2 53076901 Acoustic Cover ML321T 2 53077001 Platen Knob 3 51902220 Power Cord 4 56631801 Printhead 5 50114601 Pull Up Roller Assembly ML320T 6 50411001 Pull Up Roller Assembly ML321T 6 50411101 Documentation Part Numbers Document Part Number Quick Start refer to my okidata com User s Guide refer to my okidata com Reference Manual refer to my okidata com Warranty Regulatory and Safety Information refer to my okidata com If you cannot locate your hardcopy documentation or e the CD provided with your machin
79. rademark of Epson America Inc IBM is aregistered trademark of International Business Machines Corp Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Contents Helpful Hints Sivssesi ce ccesicesctessssavscosvesscocessseesteesueseesseasvors 7 SAVING MONEY Sescessssessedevsstesdegevaegsesenssueweitedansetecs steeds ctuacdsese 4s 8 Saving Money Forms Tear Off e er 8 Saving Money Draft Mode o oo eee eeeeceeseeeeeeseeeseenes 8 SAVING TIME eer hE REA RN E E omens 9 Saving Time Internet Support e ssseesssieseereersrsereerereererees 9 Saving Dime Draft Mode 25s assist nn ein eka 9 Saving Time Paper Park c s ccsesscsseccssasesoaseassssnsesesaeseaiesces 9 Saving Time Moving Through the Menu nsee 9 Operation TIPS siseoadcdssssestsnased odhesaiesisercsanecesnsceevecasdtbcntseds sandy 10 Operation Tip Top f Form w ssccccsecesanesseecsnestenscnencviess 10 Operation Tip Turning the Platen Knob eee 11 Operation Tip Control Access to the Printer 11 PREP OCU CHION scsi scavescosneciscencesstoveestsieiecasounesessisavesiessess 12 Printer Features so ceyeatsuscesetasycteterecietenerenieg EEEE 13 Parts Identification s sssesssssssrrssscsssscsoscsscstssssssrsessscsss 14 Printer Seral NUMDEE 3 5 sses03 csessi5 seeeiedsedsnpsesssetonstssabtenssees 14 Parts Identification Rear Feed Continuous Forms 15 Parts Identification
80. rint Suppress Mode Off DCI 17 Proportional Spacing On ESCp1 27 112 49 Proportional Spacing Off ESC p0 27 112 48 Reset Printer Clear Buffer amp Initialize ESC 27 64 Clear Print Buffer CAN 24 Skip Over Perforation Cancel ESC O 27 79 Software I Prime ESC NUL 27 125 0 User s Guide English 103 104 IBM Proprinter Ill Commands IBM Command ASCII Decimal IBM Command ASCII Decimal Backspace BS 8 Form Length n inches Carriage Return CR 13 n to 22 ESCCNULn 27670n Character Pitch Form Length n lines Select 10 cpi DC2 18 n 1 to 255 ESC Cn 27 67 n Select 12 cpi ESC 27 58 Horizontal Tab Execute HT 9 Select 15 cpi ESC g 27 103 Italics On ESC G 27 37 71 Select Condensed Print ESC SI or SI 27 15 or 15 Italics Off ESC H 27 37 72 Character Sets Line Feed Execute IBM Set I ESC 7 27 55 w Carriage Return LF 10 IBM Set II ESC 6 27 54 n 144 n 1 to 127 ESC 5n 27 3753 n Publisher ESC Z 27 33 90 n 216 n 0 to 255 ESC Jn 27 74n Slashed Zero ESC 27 33 64 Reverse ESC 27 93 Unslashed Zero ESC A 27 33 65 Auto Line Feed On ESC 5 1 27 53 49 Double Width On ESC W 1 27 87 49 Auto Line Feed Off ESC 50 27 53 48 Double Width Off ESC W0 27 87 48 Emphasized Printing On ESCE 27 69 Emphasized Printing Off ESC F 27 70 Enhanced Printing On ESCG 27 71 Enhanced Printing Off ESCH 27 72 Form Feed FF 12 Microline 320 321Turbo IBM Proprinter IIl Commands C
81. rinter Setting Top of Form Forms Tear Off ON Step A If Forms Tear Off is NOT activated set to OFF set the Top of Form using Step B Refer to Using Your Printer Setting Top of Form Forms Tear Off OFF Step B Forms Tear Off Status ON or OFF Before you set the Top of Form you need to know the status of the Forms Tear Off menu setting whether it is ON or OFF There are two ways to determine the status of the Forms Tear Off menu setting e print the Menu e use the TEAR key To print the Menu refer to Using Your Printer Menu Mode Print the Menu Settings To use the TEAR key 1 Load paper 2 Press TEAR 3 If the paper moves up then Forms Tear off is OFF If the paper moves down then Forms Tear off is ON User s Guide English 39 Setting Top of Form Forms Tear Off ON Step A If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob e Always determine the status of the Forms Tear Off menu setting BEFORE setting the Top of Form Refer to Using Your Printer Top of Form Forms Tear Off Status ON or OF F e 40 Microline 320 321 Turbo Turn the printer ON Park the paper With paper out of the unit red alarm light should be on press SHIFT 1 and QUIET TOF 5 to reset the current Top of Form 4 Press FF LOAD 3 to load the paper Press SEL MENU 6 to take th
82. rrent version 37 Printhead Damage 70 71 Printhead moves too much 84 QUIET lit 17 SEL flashing 17 lit 17 not Lit 17 Self Tests 34 Smeared printing 84 Software settings vs printer settings 58 72 SSD won t work 70 Static charges 85 Strange characters print 37 Streaked printing 84 Turn on the printer nothing happens 83 Uneven print registration in graphics 46 47 48 Weather conditions 85 Wrong fonts print 37 83 Wrong printer driver 37 User s Guide English 137 138 U Uni directional printing graphics 67 United States Customer Support 112 Locating a service center 115 Service 94 96 111 Service Center Oki Data 95 115 Warranty 108 Unpacking your printer List of contents 23 UPCA 87 UPCE 87 USA 65 70 UTIL Front Panel Light 17 86 87 Utility Utility Mode Print Quality 58 Utility Mode Print Speed 13 Vv Volume High volume print quality 58 Microline 320 321 Turbo Ww Wait Time 67 72 Warranty Latin America 110 Proof of Purchase 96 United States and Canada 108 Web Site Oki Data 2 Weight Paper 88 89 Printer 90 Width Character 71 Double width printing 72 Page Bottom Feed 66 Page Rear Feed 66 Page Top Feed 67 Paper 88 89 Setting in the Printer Menu 67 71 Printer 90 www my okidata com 93 114 www okidata com 93 95 97 113 114 115 Y Y2K 121 Year 2000 121 Z Zero character slashed unslashed 65 72
83. s Tear Off works when Forms Tear Off is turned off deactivated in the printer menu When Forms Tear Off is turned on activated in the printer menu and you attempt Manual Forms Tear Off the printer retracts the paper to the Top of Form position DO NOT use Forms Tear Off with labels or multi part e forms Forms Tear Off CANNOT be used when the optional e pull tractor is engaged 1 Press TEAR 1 to advance continuous form paper up to the tear position EXIT POWER ALARM GROUP ITEM SET PRINT MENU User s Guide English 49 50 TEAR Key Forms Tear Off set OFF If you press TEAR 1 when Forms Tear Off is turned off deactivated in the printer menu the printer advances continuous form paper up to the tear position Manual Forms Tear Off allows you to advance a single page to the tear off position Manual Forms Tear Off works when Forms Tear Off is turned off deactivated in the printer menu Forms Tear Off CANNOT be used when the optional e pull tractor is engaged Microline 320 321 Turbo Forms Tear Off set ON If you press TEAR 1 when Forms Tear Off is turned on activated in the printer menu the printer retracts the paper to the Top of Form position Forms Tear Off CANNOT be used when the optional e pull tractor is engaged 1 FFLOAD TEAR PARK QUIET EXIT GROUP ITEM SET PRINT POWER ALARM MENU Paper Park Never park labels e Paper park allows you to pr
84. t put the printer on or near a heat source such as a radiator or heat register If you put the printer in any kind of enclosure make sure e Place your printer on a firm solid surface it is well ventilated e Allow enough space on each side of the machine to easily access the platen knob and the various paper feed paths e Make sure a power outlet is available nearby If you have purchased an option package for your printer refer to the documentation you received with that option for installation instructions 20 Microline 320 321 Turbo Customizing the Installation Your printer has many settings defaults that do not need to be adjusted as part of a standard installation However you may need to adjust settings to fit your standards Some settings you may need to adjust as part of your installation are e Top of Form TOF e Paper Path e Printhead Gap To adjust these settings refer to the appropriate section in Using Your Printer User s Guide English 21 22 Top of Form TOF e e e e If you turn the platen knob when the printer is turned on you will cause the Top of Form to mis align Always turn the printer off before turning the platen knob The factory default setting for the Top of Form where the printing should begin is one inch down from the top of the page Your software may print the first line of print above or below where TOF is set You may need to adjust the TOF to meet your s
85. the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Microline 320 321 Turbo e Plug the unit into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help It is the responsibility of the user to obtain the required shielded cable in order to ensure compliance of this equipment with FCC regulations Changes or modifications not expressly approved by Oki Data may void your authority to operate this device FCC Radio Frequency Interference Statement for 230 240 Volt Models WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These lim
86. the printer 59 Installation Customization 21 Interface 86 Serial Interface Option 99 Interleaf Continuous Forms 88 89 Interleaved 2 of 5 87 Internet 12 Oki Data Web Site 2 93 95 97 113 114 115 Saving time with 9 Invalid I Prime command 71 Italian Language 65 Italic 65 72 Item Menu Mode 61 Explanations of Items 70 71 72 Settings 61 J Japanese Language 65 K Keys Front Panel 18 User s Guide English 129 130 L Labels 88 89 Paper Park 51 Printhead Gap Setting 53 Language 65 71 Latin America Customer Support 113 Language 65 Locating a service center 95 115 Service 97 Warranty 110 Length Page Bottom Feed 66 Control Top Feed 67 Rear Feed 66 Top Feed 67 Letterhead 31 LF Front Panel key 18 Lights Front Panel 17 Limited Operation 11 71 85 Line Graphics 65 70 Line Spacing 71 Bottom Feed 66 Rear Feed 66 Top Feed 67 Lock Lever graphic 29 Microline 320 321 Turbo Mailing address for Oki Data 2 Maintenance Cleaning the printer housing 74 Replacing the ribbon cartridge 73 Margin Bottom 67 70 Material Safety Data Sheet MSDS 116 Mean Time Between Failures MTBF 13 87 Mean Time to Repair MTTR 87 Memory Receive Buffer size 67 72 87 Memos 31 MENU light 61 Menu Mode 61 Changing Settings 64 Entering 62 Exiting 62 Explanations of Menu Items 70 71 72 Front Panel keys 61 Group 61 Item 61 Losing setting changes 64 MENU light 61 Moving Backward 62 Moving For
87. ting but if you abort the print job the printer will stop much sooner Reset Inhibit Select Yes to prevent your software from resetting your printer s settings SI Select Pitch 10 cpi IBM Sets the pitch to be engaged when the printer control panel is set for 10 cpi and the SI command is received SI Select Pitch 12 cpi IBM Sets the pitch to be engaged when the printer control panel is set for 12 cpi and the SI command is received Size Change to Double for double width and height printing Microline 320 321 Turbo Skip Over Perforation Change to Yes if you want the printer to go to the next page when it comes within 1 25 mm of the bottom of the page Keep it set to No if your software has its own page formatting controls Style Change to italics if you want the printed characters to be slanted Time Out Print If your software spends a long time processing between portions of data it feeds to the printer change the setting to Invalid to keep your printer from dumping the received data while it is waiting for more Wait Time Sets the amount of time the printer will wait for more data before moving to the form tear off position Zero Character If you do not want the printer to use a slash to distinguish the number zero from the capital letter O change the setting to Unslashed l Maintenance Replacing the Ribbon Cartridge If you need instructions for replacing the ribbon cartridge you can refer to the e p
88. ting On ESC H 27 72 Carriage Return CR 13 Enhanced Printing Off ESCI 27 73 Character Pitch Form Feed FF 12 Select 10 cpi RS 30 Horizontal Tab Execute HT 9 Select 12 cpi FS 28 Italic On ESC 27 33 47 Select 15 cpi ESC g 27 103 Italic Off ESC 27 33 42 Select 17 1 cpi GS 29 Line Feed Commands Select 20 cpi ESC 3 27 35 51 w Carriage Return LF 10 Character Sets w o Carriage Return ESC DC2 27 18 Standard ESC 0 27 33 48 n 144 n 0 to 127 ESC 5n 27 37 53n Block Graphic ESC 1 27 33 49 Reverse ESC LF 27 10 Line Graphics ESC 2 27 33 50 Line Spacing Publisher ESC Z 27 33 90 Set Spacing to 1 6 ESC 6 27 54 Slashed Zero ESC 27 33 64 Set Spacing to 1 8 ESC 8 27 56 Unslashed Zero ESC A 27 33 65 Set Spacing in n 144 Double Height On ESC US 1 27 31 49 n 0 to 127 ESC 9n 27 37 57 n Double Height Off ESC US 0 27 31 48 Skip Over Perforation in Double Width Printing US 31 1 3 increments n 1 to 9 ESC G nn 27 71 nn Emphasized Printing On ESC T 27 84 Skip Over Perforation Emphasized Printing Off ESCI 27 73 Default ESC S0 27 37 83 48 Microline 320 321Turbo Oki Data MICROLINE Standard Commands Continued Oki Data Command ASCII Decimal Underline Printing On ESC C 27 67 Underline Printing Off ESC D 27 68 Uni Directional Print On ESC 27 45 Uni Directional Print Off ESC 27 61 Vertical Tab Execute VT 11 Oki Data Command ASCII Decimal Paper Out Sensor Off ESCE 1
89. ublisher Language Set 65 Pull Tractor 13 53 90 99 Pull Up Roller Assembly 100 Push Tractor 13 53 90 99 Q QUIET Front Panel Key 18 Front Panel Light 17 134 Microline 320 321 Turbo R Radio Interference Statement 122 123 Rear Feed 88 89 90 Continuous Forms 15 29 Form Tear Off 66 Jams Repetitive 77 Line Spacing 66 Paper Jam 75 Skip Over Perforation 66 Receive Buffer size 67 72 87 Registration Print 67 71 Regulatory Information Canada 123 Europe 124 United States 122 Reliability 13 87 Replacement Parts 98 99 Part Numbers 100 Reset 68 Reset Code 82 Reset Inhibit 72 82 the printer 59 85 Resolution Graphics 87 Reverse Movement through Menu 9 Ribbon Cartridge 99 Installing 25 Life 87 New Ribbon Cartridge 84 Part Number 100 Replacing 25 73 Ribbon Shield 25 84 Roll Paper Stand 99 Rolling ASCII Test 18 RS 232C Serial Interface 86 S Safety General Information 120 Saving Money See Money Saving Saving Time See Time Saving Security Controlling access to the printer 11 SEL Front Panel Key 18 Front Panel Light Flashes 17 Lit 17 Not Lit 17 83 Self Tests 34 Serial Interface Option 83 99 Serial Number 14 Server Print Server Option 99 Service ALARM flashing 84 Locating a service center 97 Canada 111 Latin America 97 United States 94 96 111 Machine Reliability 87 Mean Time Between Failures MTBF 13 87 Mean Time To Repair MTTR 87 Warranty 108 110 Service an
90. upport Oki Data provides support via the Internet Oki Data s main web site www okidata com is the gateway to Oki Data s products and services my okidata com is a powerful area of Oki Data s web site designed to help you personalize the information and service you get from Oki Data You can find information at your convenience at any time For more information refer to Service and Support Internet Support Saving Time Draft Mode When printing drafts of documents use either the High Speed Draft or Super Speed Draft mode The draft modes print at high speeds reducing the time required to complete a print job These modes also use less ink than the Utility or Near Letter Quality Modes thus extending the life of your ribbon For more information refer to Using Your Printer Print Quality Saving Time Paper Park Your printer s paper park feature allows you to print a single sheet cut sheet page without removing continuous feed paper from the printer For more information refer to Using Your Printer Paper Park Saving Time Moving Through the Menu When the printer is in Menu Mode you can move forward or backwards through the menu To move forward press GROUP ITEM or Set whichever is appropriate To move backward press and hold SHIFT then GROUP ITEM or Set whichever is appropriate For more information refer to Using Your Printer Menu Mode User s Guide English
91. ver 1 to the recommended setting from the table 2 part form with carbon ieee 3 part form with carbon 2 or 3 4 part form with carbon 3 or 4 5 part form with carbon 4or5 6 part form with carbon 5 For dedicated bottom feed printing of extra thick continuous forms requires optional push and or pull tractor the printhead gap range can be expanded to take forms up to 0 031 0 79 mm thick For more information refer to Using Your Printer Printhead Gap Expanded Printhead Gap User s Guide English 53 Expanded Printhead Gap Your printer can be used for dedicated bottom feed printing To engage the expanded printhead gap on extra thick multi part forms Extra thick multi part forms range from 0 017 inch 0 43 mm to a maximum of 0 03 inch 0 79 mm To print on extra thick multi part forms you engage the expanded printhead gap feature This expands the head gap settings for extra thick forms and heavy card stock It also increases the impact strength of the pins in the printhead 1 Turn the printer off 2 Remove the access cover and the pull up roller assembly CAUTION Once the expanded printhead gap is e engaged you cannot print on single sheets without changing the gap back If you try to print on single sheets without adjusting the printhead gap you can damage the printhead and void your warranty To disengage the expanded printhead gap reverse the following steps 3 Move the printhead to t
92. vertently pulled out it should be rewound on the reel using the take up knob Waste Disposal Follow appropriate federal state and local regulations Safe Handling and Use Respiratory Protection N A Protective Gloves and or Eye Protection Not normally required Protective gloves desirable in some cases Ventilation N A Other Protective Equipment and or Hygienic Practices N A Special Precautions Precautions for Handling or Storage Store in a dark cold place Do not pull ribbon out of cartridge Other Precautions N A To the best of the manufacturer s knowledge the information contained herein is accurate However neither the manufacturer nor any of its affiliates make any representations or warranties expressed or implied nor assumes any liability including liability for any direct incidental consequential or other damages with respect to the accuracy or completeness of the information contained herein Such information may be without limitation invalid if the specified material is used in combination with another in a particular process or under unusual conditions Determination of suitability of any material for any given purpose is the sole responsibility of the user who assumes all risk and responsibility therefor All materials may present unknown hazards and should be used with appropriate caution The manufacturer cannot and does not guarantee that the hazards described herein are the onl
93. ward 62 Moving through 9 62 Printing the Menu Settings 63 Reset to factory defaults 63 Saving time 9 SEL and SHIFT keys 18 SEL on power up 18 Set Item Setting 61 Settings Table 65 66 67 68 69 Mexico 95 115 Microline Reference Manual 101 Microline Standard Commands 106 107 ML Emulation Mode 65 Money Saving 8 Moving through the menu 9 MSDS See Material Safety Data Sheet Multilingual 65 70 N Near Letter Quality 58 NLQ 86 87 NLQ Front Panel Light 17 Norwegian 70 Code Page 65 Language 65 o Off line SEL key 18 Oki Data Contact Information e mail 2 Latin America 95 mailing address 2 telephone 94 95 98 112 Microline Commands 106 107 Microline Emulation 33 86 Service Centers 95 115 Web Site 2 113 115 On line SEL key 18 Operating Systems 37 Operator Panel Function 85 Options 98 Descriptions 99 Part Numbers 99 Purchasing 98 Out of Paper ALARM glows no other lights 17 P Packing for Shipment 24 Page Length 71 Bottom Feed 66 Rear Feed 66 Top Feed 67 Page Width 71 Bottom Feed 66 Rear Feed 66 Setting in the Printer Menu 67 71 Top Feed 67 Paper 1 25 mm remains 71 Continuous Feed Alignment 30 Rear Feed 29 Cut Sheet 99 Feeding 13 Loading 29 Paper Out Override 67 71 Roll Paper 99 Single Sheet 29 31 Specifications ML320 Turbo 88 ML321 Turbo 89 Static 85 Thickness 90 Types and Printhead Gap 53 Weight 88 89 Widths 88 89 Setting in the Printer Menu 67 71 User s
94. wasting paper or adjusting the printer Forms Tear Off automatically moves the paper from the initial printing position to the tear off position after a time interval which you select through the menu The top of the page perforation is even with the tear bar The tear bar is located under the clear top of the access cover Paper remains in the tear off position until the printer receives more data Then the paper moves back down for printing retracts to the initial print position Microline 320 321 Turbo When printing stops the paper advances to the tear off position The default setting for Forms Tear Off is OFF There are two types of Forms Tear Off e Automatic Forms Tear Off Manual Forms Tear Off If the software package you are using pauses while sending data to the printer Forms Tear Off may be activated if it is enabled through the Menu The pause must be for two or more seconds No data is lost Uneven print registration will occur due to the paper movement If the problem occurs use the menu to turn off this feature DO NOT use Forms Tear Off with labels or multi part forms Forms Tear Off CANNOT be used when the optional pull tractor is engaged Changing the Forms Tear Off Setting The default setting for Forms Tear Off is OFF 1 2 3 4 5 To change the Forms Tear Off setting 1 Press SEL 1 SHIFT 2 2 Press GROUP 3 until one of the following lines appears depending o
95. y Gothic High Speed Draft Gothic Super Speed Draft Gothic Resident Scalable Fonts Courier and Gothic in sizes from 22 to 216 points Selectable through software only Bar Codes Code 39 UPC A UPC E EAN 8 EAN 13 Interleaved 2 of 5 Code 128 Postnet Receive Buffer Size 1 Line 16 K 28K 64K Reliability Mean Time Between Failures MTBF 10 000 hours at 25 duty cycle and 35 page density Mean Time to Repair MTTR 15 minutes Printhead Life 200 million characters average in 10 cpi draft mode at 25 duty and 35 page density Ribbon Life 3 million characters on average 10 cpi utility User s Guide English 87 Paper Specifications Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range Microline 320 Turbo Cut Sheet Top 14 24 Ib 52 5 90 g m 7 2 to 8 5 182 8 to 215 9 mm Single part continuous forms Rear Bottom 12 24 Ib 45 90 g m 3 to 10 76 2 to 254 mm Carbonless continuous forms Rear Bottom 9 11 Ib 33 75 41 25 g m 3 10 76 2 to 254 mm Interleaf continuous forms Rear Bottom Not applicable 3 10 76 2 to 254 mm Labels Bottom Not applicable 3 10 76 2 to 254 mm Microline 320 321 Turbo Paper Type Feed Weight Width Range Paper Type Feed Weight Width Range P
96. y ones that exist User s Guide English 119 120 Safety Information Your OKI printer has been carefully designed to give you years of safe reliable performance As with all electrical equipment there are a few basic precautions you should take to avoid hurting yourself or damaging the printer Carefully read all setup and operating instructions Be sure to save all documents for future reference Read and follow all warning and instruction labels on the printer itself Place your printer on a firm solid surface If you put in on something unsteady it might fall and be damaged Avoid overheating the printer Do not place it on a soft surface such as a rug sofa or bed The vents may be blocked causing the printer to overheat The printer must be installed near a power outlet which will remain easily accessible Be certain that your power source matches the rating listed on the back of the printer If you aren t sure check with your dealer or with your local power company Your printer has a grounded 3 prong plug as a safety feature It will only fit into a grounded outlet If you can not plug it in chances are that you have an older non grounded outlet Contact an electrician to have it replaced with a grounded outlet Do not use an adapter to defeat the grounding Microline 320 321 Turbo To avoid damaging the power cord do not put anything on it or place it where it will be walked on If the cord becomes damage

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