Home

Nortel Networks 320 Cordless Telephone User Manual

1. 00000 e eee eee ee 3 15 Using Voice Mail xx 3 2 ee a 3 17 A Using the Advanced Features of Your SoundPoint IP 330 320 PRONE sarah Using Automatic Call Distribution 0 0 eee ee nen 4 1 Using Multiple Call Appearances 0 0 0 eee eee eee 4 3 Using Buddy Lists ana ea 4 5 Presence PET 4 5 Managing Buddies ssssss ees 4 5 Integrating With Microsoft Live Communications Server 2005 4 7 Restarting Your Phone 0 4 8 5 Troubleshooting Your SoundPoint IP 330 320 Phone 5 1 Power and Startup cs 2s5c2c 0chnd ee 022 ren ken 5 2 CONOlS rr 02 en aa 5 3 Access to Screens and Systems 00000 e eee ee eee eee 5 4 Calling nn See ewe OER ner eae men ee 5 5 Displays 5 ek eoe xS exe ee 5 7 Audio ette aeg ee une UR 5 8 vi Contents User Guide SoundPoint IP 330 320 viii Getting Started with Your SoundPoint IP 330 320 Phone This chapter provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 330 320 phone The SoundPoint IP 330 320 provides a powerful yet flexible IP communications solution delivering excellent voice quality The graphic display supplies content for call information multiple languages directory access and system status The SoundPoint IP 330 320 supports advanced functionality including multiple call and flexible line appearances presence custom ring tones local
2. 2 Usethe 4 or to select your headset and press the Select soft key 4 HEN Headset Mode 2 L Jabra Mode 3 Press or the Exit soft key repeatedly to return to the idle Ring Type Language Support Note Customizing Your SoundPoint IP 330 320 Phone You can select from the different ring types to distinguish between lines or to have a different ring from your neighbor s phone You can set distinctive incoming ringing tones for contacts in your local directory refer to Editing Contacts on page 1 3 To change the incoming ring to a desired sound uU Press Mu Select Settings gt Basic gt Ring Type Optional If multiple lines are configured on your phone first select the line to change from the list using A and Using A and v select the desired ring type Press the Play soft key to hear the selected ring type ER Ping Type ees 1 0 Silent Ring Play Select Press the Select soft key to change to the selected ring type qm o Press or repeatedly to return to the idle display If you configure your SoundPoint IP 330 320 phone for silent ring press the ringing Line key or the Answer soft key to answer the call If your handset is off hook the call is routed to the handset If your handset is on hook the call is routed to the speaker Many languages are supported by the SoundPoint IP 330 320 SIP phone To change the language gem l Press User Guide SoundPoi
3. You can talk privately to the party to which you are transferring the call before the transfer is completed If you are using a handset the transfer can be completed by putting the handset on the cradle You can cancel the transfer before the call connects by pressing the Cancel soft key User Guide SoundPoint IP 330 320 To perform a blind transfer 1 During a call press the Trans soft key 2 Press the Blind soft key Transfer ta 2 ES Ce CN 3 Do one of the following steps a Enter the number to which you want to transfer the call b Press the Dir soft key to access the local contact directory use A and v to access the contacts and then press Da Press the Dir soft key to access the corporate directory search for the priS desired contact and then press Da 1 d Press the Callers soft key to access the Received Call list use A and to access the contact and then press e Press Da to access the Placed Call list use A and v to access the contact and then press Q At this point the call is connected to the number to which you are transferring them Forwarding Calls Note You can configure your phone so that all incoming calls are forwarded to another party known as static forwarding All incoming calls can be forwarded to another party while Do Not Disturb is enabled on your phone For more information contact your system administrator Call Forwarding is no
4. To send incoming calls from a particular contact directly to voice mail 1 Press the Dir soft key 2 Use A and v to scroll through the list to find the contact 3 Press Vv to select the entry 4 Press the Edit soft key 5 Press v repeatedly until the Auto Reject field is displayed Add To Director Ruta Reject Disabled 6 Press 2 and then to change between Disabled and Enabled 7 Press the Ok or Cancel soft keys to accept or cancel changes 2 16 Diverting Calls Note 8 Customizing Your SoundPoint IP 330 320 Phone Press repeatedly to return to the idle display You can customize your phone so that incoming calls from a particular party are transferred directly to a third party To divert incoming calls from a particular contact 1 2 3 Press the Dir soft key Use A and v to scroll through the list to find the contact Press 2 to select the entry Press the Edit soft key Press v repeatedly until the Divert Contact field is displayed Divert Contact Press 2 OIESDivert Contact Cancel lt lt Enter the number of the party to whom you want to divert the call Press the Ok or Cancel soft keys to accept or cancel changes Scroll down to the Auto Divert field 10 Press 2 and then to change between Disabled and Enabled 11 Press the Ok or Cancel soft keys to accept or cancel changes 12 Press repeatedly to return to the idl
5. e Attach phone base If your phone is already assembled go to Features of Your SoundPoint IP 330 320 Phone on page 1 9 User Guide SoundPoint IP 330 320 Connecting Network and Power Source Use Power over Ethernet PoE for network and power source connections unless otherwise directed by your system administrator Note The AC power adapter is a separate optional accessory Your system administrator will provide one if necessary Power over Ethernet Using a regular CAT5 cable optional accessory from Polycom the phone can be powered from a PoE IEEE 802 3af compliant switch or hub To connect using a PoE source e Plug the supplied network cable between the LAN jack on the phone and an available power and data port on the in line power switch IEEE802 3af compliant PoE Hub Switch Midspan Unit Power ker Optional Accessory Note The SoundPoint IP 330 has an optional PC connection The SoundPoint IP 320 does not This is the only difference between the phones If you want to use the optional PC connection on the SoundPoint IP 330 a separate ferrite clamp not included is required Contact your system administrator Connecting the Handset and Optional Headset To connect the handset and optional headset 1 Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back
6. 4 Clock Time 1 324 2 c 12 All PM lt gt 5 Press or repeatedly to return to the idle display Display Contrast To adjust the contrast e 1 Press h 2 Press the Up or Down soft keys to increase or decrease the display contrast 4 Contrast mT io up Save Down 3 Press the Save soft key to accept changes or to cancel changes qm oo 4 Press or repeatedly to return to the idle display Headset Memory Mode This feature is especially useful for permanent or full time headset users To permanently enable the Headset Memory Mode nn 1 Press I 2 Usethe A or v to select Enabled User Guide SoundPoint IP 330 320 3 Press 2 to confirm your choice 4 Headset Memory Mo 1 O Disabled 2 t3 Enabled 4 Press or repeatedly to return to the idle display Repeat steps 1 to 4 to select Disabled and turn Headset Memory Mode off To activate Headset Memory Mode gt gt Press ay twice we All calls will now go to your headset unless you switch to handset or speakerphone modes Headset Hookswitch This feature enables electronic hookswitch support For information on supported headsets to provide electronic hookswitch features of placing answering and ending calls go to www polycom com support voice and POLYCOM enter the string Headset Compatibility List in the Knowledge Base text box To select a headset that supports electronic hookswitch 1 Press wm
7. Symptom Problem Corrective Action The phone does not ring Ring setting or volume is low Do one of the following steps Adjust the ringing level from the front panel using the volume up down keys Check same status of handset headset if connected and through the Hands Free Speakerphone Outbound or inbound calling is unsuccessful Do one of the following steps Place a call to the phone under investigation Check that the display indicates incoming call information Lift the handset Ensure dial tone is present and place a call to another extension or number Check that the display changes in response You turned off the ringer Do one of the following steps When there is an incoming call lift the handset press Speakerphone key or press Headset key and you will get a dialtone Pressing the ringing Line Key or Answer soft key will answer the call If the handset is off hook when Answer soft key or Line Key is pressed the call is routed to the handset If the handset is on hook when Answer soft key or Line Key is pressed the call is routed to the speaker Service Unavailable is displayed on the graphic display The user pressed the New Call Soft key dialed a number with the handset on hook attempted to make a call from the contact directory when the phone was not registered Do one of the following steps Check with the system administrator to see when your
8. User Guide for the Polycom SoundPoint IP 330 320 Phone SIP 3 1 August 2008 Edition 1725 11241 001 Rev D SY PO LYCO M SIP 3 1 Trademark Information Polycom the Polycom logo design SoundPoint IP SoundStation SoundStation VTX 1000 ViaVideo ViewStation and Vortex are registered trademarks of Polycom Inc Conference Composer Global Management System ImageShare Instructor RP iPower MGC PathNavigator People Content PowerCam Pro Motion QSX ReadiManager Siren StereoSurround V2IU Visual Concert VS4000 VSX and the industrial design of SoundStation are trademarks of Polycom Inc in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gi
9. qm o followed by the key and then press Da or pick up the handset to L J place a call You can search the local contact directory or the corporate directory and dial from the search results page During a call you can alternate between Handset Headset or Hands Free Speakerphone modes by pressing the gt or Q keys or picking up the handset Call duration on an active call is monitored through a local call timer This is visible within the active call window on the graphic display In the figure below the call to James Dean has lasted 2 hours 48 minutes 23 seconds so far 2001203 BED To James Degni u Enid Call Trans Conf Using the Basic Features of Your SoundPoint IP 330 320 Phone To place a call using the handset 1 Do the following steps in any order Pick up the handset Enter number 8 FRRRRRERSESEEERSESESEEEEREREESEREEEERESERERE EndCall Callers Dir Dial the desired number using the dial pad Note URL or IP dialing is not supported on registered phones If your phone is intentionally unregistered the default dialing mode is by URL To place a call using Hands Free Speakerphone mode Note If Handsfree mode disabled appears on the graphic display after you press the speakerphone key your system administrator has disabled the speakerphone on your phone 1 Do one of the following steps a With the handset on hook press linet 4 3 or the NewCall soft
10. OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE 2008 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice About This Guide Thank you for choosing the SoundPoint IP 330 320 SIP a full duplex hands free phone This unit provides business telephony features and functions such as multiple callappearances call hold transfer and conference over an IP network This User Guide provides everything you need to quickly use your new phone Verify with your system administrator that the network is prepared for configuring your Sou
11. This device must accept any interferences received including interference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment is tested and complies with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment This equipment may not be used on a coin ser
12. refer to Using the Advanced Features of Your SoundPoint IP 330 320 Phone on page 4 1 If you require additional information or assistance with your new phone contact your system administrator User Guide SoundPoint IP 330 320 Configuring Basic Settings Appearance of Time To configue basic settings presMen and then select Settings gt Basic You can configure the following basic settings e The appearance of the time and date Display contrast Headset Memory Mode Headset hookswitch selection e Ring type Language support localization Directory search and Date The time and date appears on the graphic display of the SoundPoint IP 330 320 SIP phone If the phone cannot obtain a time and date from a configured SNTP server the display will flash Contact your system administrator if either the time or date is incorrect You have control over the format of the time and date display and can turn the display of time and date off The default time and date format appears in the following figure Tue Feb 2f Jomes 2 12 36F 3416 me HewCall Callers Dir To configure the time and date SS 1 Press 2 Select from Clock Date Clock Time Clock Order or Enable Disable 3 Scroll through the options under each of these selections using the A and 2 Customizing Your SoundPoint IP 330 320 Phone 4 Press 2 to confirm your choice For example the following figure shows Clock Time
13. CNY 1627 Expiry 20 02 201 1 Ministry of Information Technologies amp Communication of the Russian Federation Declaration of Conformity DoC CNA 1826 Expiry 20 02 2011 Regulatory Notices 4 Index Symbols key page down shortcut 1 10 key page up shortcut 1 10 Numerics 123 icon 2 10 A ABC icon 2 9 2 15 ACD See also automatic call distribution answering calls 3 4 3 5 assembling your phone 1 3 assigning speed dial indexes 3 15 automatic call distribution 4 1 B base attaching 1 5 block buddies 4 6 buddy lists 4 5 C call lists types of 2 7 calls ending 3 7 on hold 3 8 with handsets 3 3 with headsets 3 3 conferences setting up 3 9 contact directory 2 8 contact lists See buddy lists customizing your phone 2 1 D data entry 1 10 data entry switching modes 1 10 directory search 2 6 directory contacts 2 8 display contrast 2 3 Do Not Disturb 3 14 E electronic hookswitch 2 4 ending calls 3 7 F features advanced 4 1 basic 3 1 list of 1 8 SoundPoint IP 330 1 8 forwarding calls 3 12 G getting started 1 1 H handset answering a call 3 5 connecting 1 4 illustration 1 2 placing a call 3 3 hands free mode answering a call 3 5 disabled 3 3 placing a call 3 3 headset answering a call 3 6 connecting 1 4 electronic hookswitch 2 4 memory mode 2 3 placing a call 3 3 headset jack 1 5 headset memory mode 2 3 holding calls 3 8 I idle display 2 2 inactivity
14. FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Regulatory Notices 1 User Guide SoundPoint IP 330 320 Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY Polycom warrants to the end user Customer that this product is expected to be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty is at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither ofthe two foregoing options are reasonably available Poly
15. NewCall soft key to obtain dial tone for a second call Using the Advanced Features of Your SoundPoint IP 330 320 Phone Using Buddy Lists Presence Managing Buddies Note Your SoundPoint IP 330 320 phone combines interactive message services and status monitoring to complement a traditional messaging application such as e mail Live interaction within a pool of phones is possible by monitoring the presence of the parties involved Your phone can watch the status of up to 8 other phones or 8 buddies These other phones form your buddy list The status of your buddies is displayed and updated in real time Your phone can be watched by up to 8 other phones If your SoundPoint IP 330 320 SIP phone is configured to work with Microsoft Live Communications Server 2005 the behavior of the presence setting and buddy lists is different For more information contact your system administrator To view and change your presence settings qu o l Press Mem 2 Select Features gt Presence gt My Status 4 Status 2 D Busy 3 Use A or v to scroll through the list and then press to select your new status This affects information sent to phones watching you Presence information will also be sent to watching phones when you go off hook or enable Do Not Disturb The instructions in this section do not apply if your call server is Microsoft Live Communications Server 2005 In that ca
16. Your SoundPoint IP 330 320 Phone Integrating With Microsoft Live Communications Server 2005 Your phone can be configured to work with Microsoft Live Communications Server 2005 and communicate with others using Microsoft Office Communicator and Windows Messenger From your phone you can invite join control and monitor integrated multipoint audio and video conferences Any contacts added through your buddy list will appear as a contact in Microsoft Office Communicator and Windows Messenger Any contacts added as a contact in Microsoft Office Communicator and Windows Messenger will appear in your buddy list To view and change your presence refer to To view and change your presence settings on page 4 5 For more information contact your system administrator To add a contact to your buddy list e 1 Press 2 Select Features gt Presence gt Buddy Status Do one of the following steps a If the buddy list is empty press to enter a new buddy s contact number b If the buddy list is not empty use A to scroll up the new entry press to enter a new buddy s contact number c If the buddy list is not empty press to select an entry then press the Add soft key to add a new entry 4 Enter the desired contact number and press the Ok soft key 5 Press repeatedly to return to the idle display You can also delete a contact or dial a contact from your buddy list To view and change your privacy list q
17. be configured to have one or more call appearances More than one call appearances is useful if there is an active call and an incoming call arrives User Guide SoundPoint IP 330 320 For example the first figure shows Line 2 in a held call with Dean at extension 1703 and Line 1 has a call on hold 00 2 ED Held Dean1703 Her a EndCall The second figure shows Line 1 holding a call from Bob at extension 1701 HQ Eu Hold Bob 1701 Her WI Resume To answer an incoming call when configured for multiple call appearances gt Do one of the following steps Press Wii to put the original call on hold and then answer the incoming call ri Feb 16 1 13p fa Ignore Answer Reject Answer the incoming call during the Call Waiting prompt first 10 seconds Soft key labels are updated on the display with Ignore Answer and Reject Wait for the Call Waiting prompt to disappear use to scroll to the incoming call and then answer the incoming call This places the original call on hold and refreshes the soft key labels If two or more call appearances are in use one will appear on the display and the total number will be indicated by a counter at the top right corner of the display For example 3 4 indicates that the highlighted call is the third one out of a total of four You can also place another outbound call on the same first line Press Wt during the first call and press the
18. es 2 6 Managing Call Lists 22222eeeeseeeeeeneeenenennnen nennen 2 7 Managing Contacts leecc p epp teh need anna 2 8 Adding Contacts e e P RE AR eL RE a 2 8 Editing Contacts 2 2 aan e Rl CERO OR RR en 2 12 Deleting Contacts nee ee nen nee hehe 2 13 Placing a Call to a Contact 2 14 Searching Fora Contact u usage 2 14 Managing Incoming Calls annuun enneren cee ees 2 16 Distinguishing Calls erroris iiri EE E EEEE E 2 16 Rejecting CAlls esri 2 2 nee nn 2 16 Diverting Calls 8 ser ee aa 2 17 User Guide SoundPoint IP 330 320 System Customizations uia elis tiiva anstatt 2 18 Supporting Multiple Lines 0 eee eee 2 18 Supporting Multiple Line Keys Per Line 2 19 Supporting Shared Lines 00 e eee eee 2 19 3 Using the Basic Features of Your SoundPoint IP 330 320 Plidlil N NEUE Placmg a Call 21er te t E ther teen ewes ae a 3 2 Answering a Call 15 eiia cake rh eth ea 3 4 Ending ai Call u anne ee ice he n 3 7 Muting the Microphone ssssessseeee eee 3 8 Adjusting the Volume sssssssss es 3 8 Redialing a Number 0 00 0 0 e eee eee eee 3 8 Placing a Call on Hold eet HER er Rn 3 8 Setting Up a Conference lssssssss eee 3 9 Transferring a Call 5e ser Rr RR ERE np 3 11 Forwarding Calls eree er Rer ee 3 12 Enabling Do Not Disturb sss 3 14 Assigning Speed Dial Indexes
19. menu system will also automatically exit to the idle display unless an edit session is in progress e To enter text using the dial pad press the number keys one or more times For example for A press 2 and for C press 222 The text that can be entered by a key is shown beneath the entry line This is true for all languages that can be displayed by the phone When in text entry mode the title will show whether keys will generate numbers 1 or characters a or A Note Note Getting Started with Your SoundPoint IP 330 320 Phone The type of text entry available is displayed in the title line SEIBFirst Morne Cancel lt lt __ Switch between alphabetic with and without an uppercase letter first and numeric text entry by pressing the key Special characters like and _ are considered alphabetic and appear when you press 1 or 0 Switch to uppercase by pressing A and to lowercase by pressing v Pressing the also allows for URL or IP address entry These options are only available to system administrators in appropriate menu items For example when editing directory contacts use Abc abc or 123 and when editing server addresses use URL IP or 123 To enter the character use the key to access the appropriate special character cannot be entered using its own key because it is used to change text entry modes e Press and hold for on
20. of the phone Getting Started with Your SoundPoint IP 330 320 Phone 2 Connect the headset optional to the headset jack on the side of the phone Handset Headset optional For information on supported headsets go to www polycom com support voice and E enter Headset Compatibility List in the Knowledge Base text box POLYCOM Note For headsets terminated in RJ 9 modular jacks to be used with SoundPoint IP 320 and 330 phones a separate Headset Jack Adapter P N 2457 11095 001 is required To purchase the Headset Jack Adapter contact your reseller Plug the headset RJ9 jack into the adapter and then plug the adapter into the 2 5mm port on the right side of the phone as shown below The headset operates as before User Guide SoundPoint IP 330 320 Note Attaching the Base If headsets are deployed in high static environments where users frequently disconnect and re connect the headset to the phone it is possible that the phone can be damaged by electrostatic discharge ESD You should take precautions to avoid excessive static buildup in your environment This can include humidity control and removal of synthetic materials near the phone location Antistatic spray applied to carpets in the workplace can reduce the level of static buildup Attach the phone base to the phone in one of the following ways Asadesk mount Asa wall mount For more detailed
21. on that Line Key Setting Up Conferences You can create a conference with other parties using the phone s local conference feature To set up a conference 1 Call the first party e sp EHE i To James Degni 1 ln End Call Trons Conf Note You can either dial the phone number directly or search for the number in the Contact Directory or Call Lists For more information refer to Placing a Call on page 3 2 Searching For a Contact on page 2 14 or Managing Call Lists on page 2 7 User Guide SoundPoint IP 330 320 2 Press Conf soft key to create a new call The active call is placed on hold Conferencewith 2 a CN 3 Callthe second party When the second party answers press the Conf soft key again to join all parties in the conference xo Je d3p EERIE ii Active Conference i End Call To split a conference call gt Press the Split soft key to split the conference Both parties will be on hold To set up a conference call using the Join soft key gt When you are in an active call a Ifyou have one call on hold on the same line or other line use to go to the call on hold then press the Join soft key A conference is created with the active call the callon hold and yourself b I you have more than one call on hold use A and v to switch to the desired call on hold press the Join soft key A conference is created with active call the call on hold and yourself To end a confe
22. phone will be registered Displays Troubleshooting Your SoundPoint IP 330 320 Phone Symptom Problem Corrective Action There is no display The display is incorrect The display has bad contrast Power is not correctly applied to the SoundPoint IP 330 320 phone Do one of the following steps e Check that the display is illuminated e Make sure the LAN cable is inserted properly at the side of the phone try unplugging and re inserting the cable e If using in line powering have your system administrator check that the switch is supplying power to the phone The contrast needs adjustment Do one of the following steps e Refer to Display Contrast on page 2 3 e Reboot the phone to obtain a default level of contrast refer to Restarting Your Phone on page 4 17 Outbound or inbound calling is unsuccessful Do one of the following steps e Place a call to the phone under investigation Check that the display indicates incoming call information e Liftthe handset Ensure dial tone is present and place a call to another extension or number Check that the display changes in response The display is flickering Certain type of older fluorescent lighting causes the display to appear to flicker Do one of the following steps e Move the SoundPoint IP 330 320 SIP phone away from the lights e Replace the lights User Guide SoundPoint IP 330 320 A
23. that a call belongs to is indicated by the reverse colored icon Customizing Your SoundPoint IP 330 320 Phone Supporting Shared Lines Note Note Your SoundPoint IP 330 320 phone supports shared lines A shared line is indicated by a different line icon In the following figure the line 3413 is private and the line 3416 is shared Thu Dec 21 3416 ar 1 297 3413 S Newcalll Callers Dir If two phones share a line an incoming call to that number will cause both phones to ring The call can be answered on either phone but not both Calls on shared lines can be transferred placed on hold or added toa conference Shared lines are an optional feature and may not be supported on your particular system For more information contact your system administrator Call Forwarding is not available on shared lines Do Not Disturb DND on shared lines disables the ringing option only the visual indication is still in place User Guide SoundPoint IP 330 320 Using the Basic Features of Your SoundPoint IP 330 320 Phone Your SoundPoint IP 330 320 phone is designed to be used like a regular phone on a public switched telephone network PSTN You can place calls transfer a call to someone else or conduct a conference call Atany time only one active call may be in progress on your phone The active call is the one that has audio associated with it There may be up to three other calls on hold or in an Incoming call or Rin
24. timer 1 11 Index 1 User Guide SoundPoint IP 330 320 L language support 2 5 M managing buddies 4 5 microphone mute 3 8 Microsoft Office Live Communications Server 2005 4 5 4 7 multiple call appearances 4 3 multiple calls hold 3 9 multiple keys per line 2 19 multiple lines call forwarding 3 13 Do Not Disturb 3 14 ring type 2 5 support for 2 18 Voice Mail 3 17 MyStat 4 5 N navigation guide icon 1 11 navigation key usage 1 10 network connection phone 1 4 P parts list 1 2 placing calls 3 2 PoE See Power over Ethernet Power over Ethernet PoE 1 4 power source phone 1 4 presence 4 5 privacy list 4 7 R redialing numbers 3 8 restarting phones 4 8 ring types 2 5 RJ 9 1 5 S shared lines 2 19 shortcuts 1 10 silent ring answering calls 3 5 SoundPoint IP 320 See SoundPoint IP 330 Index 2 SoundPoint IP 330 adjusting display constrast 2 3 adjusting volume 3 8 advanced features 4 1 answering calls 3 4 3 5 assembling 1 3 assigning speed dial indexes 3 15 attaching base 1 5 automatic call distribution 4 1 basic features 3 1 buddy lists 4 5 call lists types of 2 7 calls on hold 3 8 contact directory 2 8 customizing 2 1 data entry 1 10 Do Not Disturb 3 14 electronic hookswitch 2 4 ending calls 3 7 features list of 1 8 figure features 1 8 forwarding calls 3 12 getting started 1 1 handset 1 4 headset 1 4 headset memory mode 2 3 idle display 2 2 illustration 1 2 language sup
25. 2 Press the Yes or Cancel soft keys to accept or cancel changes 10 Press repeatedly to return to the idle display To add a speed dial contact ifthe Line 2 key is already assigned refer to Adding Contacts on page 1 1 Using the Basic Features of Your SoundPoint IP 330 320 Phone Using Voice Mail Note Note Your voice mail is saved in a centralized location and may be accessed from your phone The presence of new Voice Mail messages is indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the graphic display If the phone is configured for multiple lines an individual line indicator icon indicates Voice Mail messages left on that line 12 new messages 16 A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center Voice Mail is an optional feature configured on the call server and may not be supported on your particular system For more information contact your system administrator Screen options may vary with your application Voice Mail may be accessible with a single key press Contact your system administrator about this option To listen to voice messages l Press the Msgs soft key or press Menu select Features gt Messages and then press Vv If your SoundPoint IP 330 320 has a Messages key press it to access your Voice Mail 2 Follow voice or visual prompts
26. Flashing green The call is held by the other party Flashing red The call is on hold Solid red The line is busy remotely shared lines Line Keys and Activate up to two lines that can be assigned to your phone Hold tou Holds an active call or resumes a held call w Headset NS y optionally connected headset Allows you to place and receive calls through an Speakerphone a 3 Allows for hands free communication during calls Hands free Microphone Picks up audio during hands free calls Place your phone on a hard flat surface for best results Volume Keys C gt Adjusts the volume of the handset headset speaker and ringer C Microphone Mute Mutes local audio during calls Dial Pad Provides the 10 digits alphabetic characters and special characters available in context sensitive applications Getting Started with Your SoundPoint IP 330 320 Phone 13 Feature Keys Access important features using these keys qm oo Dal Dials phone numbers or allows you to view the placed call list a ES Me Accesses local your phone and call server features 14 Display Control Keys Use P A and v arrow keys to scroll through the displayed information Use the Select key to select a field of displayed data or enter edit mode for some settings 15 Speaker For ringer and hands free audio o
27. acts Press repeatedly to return to the idle display To edit a contact in the local contact directory 1 2 2 12 Press the Dir soft key Select the local contact directory if it does not appear automatically by pressing Use A and v to scroll through the list to find the contact Press 2 to select the entry 16 James Deantb 12446 Edit Mew Delete Press the Edit soft key i PE Edit Contact First Mame James Use A and v to scroll through the fields then press 2 to select the field 4 First Home im BN RR SR RR P UN Cancel lt lt Note Deleting Contacts Customizing Your SoundPoint IP 330 320 Phone 7 Make the desired changes 8 9 The Ok soft key is not displayed until a change has been made The Cancel soft key in this context will cancel the edit session for the entry and return to the screen before the Edit soft key was selected see step 3 Press and P to place the cursor either at the beginning or end of the item respectively Press v to move to the next field First Mame Jamaeez Dk Cancel Press the Ok or Cancel soft keys to accept or cancel changes Press repeatedly to return to the idle display P y play You can also edit a contact associated with a speed dial key by pressing and holding that speed dial key and then following the steps 5 to 7 above To delete a contact from the local contact directory 1 2 Pres
28. al or search for a contact in this directory You may be able to add edit and delete contacts You may have access to portions of your corporate directory through your phone The contacts that you can see are determined by your system administrator You can palce calls to contacts in your corporate directory You may be able to add contacts from the corporate directory to your local contact directory You can add a contact manually or from a call list or from your corporate directory Adding Contacts Manually New entries to the local contact directory are added to the top of the list To add a contact to the local contact directory manually l Press the Dir soft key Customizing Your SoundPoint IP 330 320 Phone 2 Press A The Directory screen displays lt New Entry gt displays at the top of the list dd Wem Note When adding the first contact you do not need to press the Up arrow key 3 Press 2 to add a new entry AddTo Directory First Mame 4 Press to enter a first name Entry to this field is alphabetic as denoted by Abu OGD First Marne Cancel lt 5 Enter the first name of the contact from the dial pad OGLE First Morne Press the Ok or Cancel soft keys to accept or cancel changes Press v to display the next field in the contact s entry Repeat steps 5 to 7 to enter the last name of the contact Um Um Repeat steps 5 to 7 to enter a contact number This is a required fi
29. ample to find the first directory entry whose last name starts with J press the 5 key once To find the first entry whose last name starts with R press the 7 key three times To search for a particular contact in the corporate directory 1 Press the Dir soft key 2 Press then press Vv to select the corporate directory 3 Press then press the Search soft key You can change the directory search parameter used By default it is the contact s last name For more information refer to Directory Search on page 2 6 Note Note Customizing Your SoundPoint IP 330 320 Phone The View Save and Search soft keys remain displayed on the bottom line of the graphic display as you scroll through the list using Up and Down arrow keys oo M 9 m Press to enter a last name Entry to this field is alphabetic as denoted by Abg Enter the first few letters of the last name of the contact from the dial pad Press the Ok or Cancel soft keys to accept or cancel changes Press to display the next search field Repeat steps 4 to 7 to enter the other search parameters Press when you have entered all search parameters Press the Yes or Cancel soft key to confirm or cancel the search criteria You can dial any successful matches from the resulting information on the Km graphic display by pressing or lifting the handset When you browse the corporate directory the next time you may find that your previous search f
30. appears on the graphic display If you still want to restart your phone press the Yes soft key The restart process process begins The process ends when the idle display appears User Guide SoundPoint IP 330 320 4 10 Troubleshooting Your SoundPoint IP 330 320 Phone This chapter presents problems likely causes and corrective actions Problems are grouped as follows Power and Startup Controls Access to Screens and Systems Calling Displays Audio If you still need assistance contact your system administrator User Guide SoundPoint IP 330 320 Power and Startup Symptom Problem Corrective Action There are power issues The SoundPoint IP 330 320 Do one of the following steps phone has no power e Verify that no lights appear on the unit when it is powered up e Checkifthe phone is properly plugged into a functional AC outlet e Make sure that the phone isn t plugged into a plug controlled by a light switch that is off If plugged into a power strip try plugging directly into a wall outlet instead e Try the phone in another room where the electricity is known to be working on a particular outlet Troubleshooting Your SoundPoint IP 330 320 Phone Controls Symptom Problem Corrective Action The dial pad does not work The dial pad on the SoundPoint Do one of the following steps IP 330 320 phone does not Check for a response from other respond feature keys or from th
31. c Features of Your SoundPoint IP 330 320 Phone Multiple Line Keys per line Thu Dec 21 2416 m 1 29 3416 am Mewcall Callers Dir If your phone is configured with multiple call appearances refer to Using Multiple Call Appearances on page 4 3 for instructions on how to answer a call Incoming calls may be ignored by pressing the Reject soft key for private lines or the Ignore soft key for private and shared lines When your SoundPoint IP 330 320 phone is configured for silent ring press the ringing Line key or the Answer soft key to answer the call If your handset is off hook the call is routed to the handset If your handset is on hook the call is routed to the speaker Dual tone multi frequency DTMF signaling is not available while a call is incoming You may resume DTMF signaling by pressing the Reject soft key for private lines or the Ignore soft key for private and shared lines For more information contact your system administrator Answering When Not in Another Call In all cases the active call will appear on the graphic display showing call duration and destination To answer a call using the handset gt Pick up the handset To answer a call using Hands Free Speakerphone mode If Handsfree mode disabled appears on the graphic display after you press the speakerphone key your system administrator has disabled the speakerphone on your phone gt Doone of the following steps Press g
32. com may on its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom is expected to warrant any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking ofthe package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer The product software comes with 90 day software warranty providing for software updates minor releases bug fixes To continue to receive support purchasing a maintenance contract is the most economical solution Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from Failure to follow Polycom s installation operation or maintenance instructions U
33. conferencing and Polycom s superb voice quality This chapter contains e Parts List e Assembling Your SoundPoint IP 330 320 Phone e Features of Your SoundPoint IP 330 320 Phone e Before You Use Your SoundPoint IP 330 320 Phone To customize your phone refer to Customizing Your SoundPoint IP 330 320 Phone on page 1 1 To read about the phone s basic features refer to Using the Basic Features of Your SoundPoint IP 330 320 Phone on page 3 1 To read about the phone s advanced features refer to Using the Advanced Features of Your SoundPoint IP 330 320 Phone on page 4 1 If you require additional information or assistance with your new phone contact your system administrator User Guide SoundPoint IP 330 320 Parts List The following components are included in your SoundPoint IP 330 320 package Polycom SoundPoint IP 330 320 phone We roiycom B ou em OOO o 6902 Bim 2755 S Br Can mum S N ACLU Getting Started with Your SoundPoint IP 330 320 Phone e Phone Base e Network Power Cable Quick Start Guide and registration card Ensure that you havereceived each item If you are missing any items contact your system administrator Assembling Your SoundPoint IP 330 320 Phone This section describes how to assemble your SoundPoint IP 330 320 phone Topics include e Connect network and power source Connect handset and headset optional
34. e dialpad e Placeacalltothe phone from a known working telephone Check for display updates e Press the Menu key followed by System Status and Server Status to check if the telephone is registered correctly to the server e Press the Menu key followed by System Status and Network Statistics Scroll down to see if LAN port shows active or Inactive e Check the termination at the switch or hub end of the network LAN cable Ensure that the switch hub port connected to the telephone is operational if not accessible contact your system administrator Before restarting your phone contact your system administrator since this may allow more detailed troubleshooting to occur before losing any current status information User Guide SoundPoint IP 330 320 Access to Screens and Systems Symptom Problem Corrective Action There is no response from The SoundPoint IP 330 320 Do one of the following steps feature key presses phone is not in active state Press the keys more slowly Check with the system administrator to see whether or not the key has been mapped to a different function or disabled Make a call to the phone to check for inbound call display and ringing as normal If successful try to press feature keys within the call to access the Menu for example Press Menu followed by Status gt Lines to confirm line is actively to the call server Reboot the phone to attempt re registratio
35. e display Dual tone multi frequency DTMF signaling is not available while a call is incoming You may resume DTMF signaling by pressing the Reject soft key for private lines or the Ignore soft key for private and shared lines For more information contact your system administrator User Guide SoundPoint IP 330 320 System Customizations The following section details customizations of your SoundPoint IP 330 320 phone that are performed by your system administrator Supporting Multiple Lines Your SoundPoint IP 330 320 phone can support up to 2 lines Typically the top most Line Key is reserved for the principal directory number DN of the phone Depending on how your phone is configured the display could resemble one of the following figures Tue Feb 27 James 12 3hF 31161 LETTER Dir Thu Dec 21 2416 m 1 29F 3413 mw MewcCall Callers Dir Supporting Multiple Line Keys Per Line Each line on the phone can be configured to have more than one Line Key associated with it This enhances call visualization and simplifies call handling If this is the case the display could resemble the following figure Thu Dec 21 3416 am 29F 3416 ae Mewcall Callerz Dir Incoming calls to this line will be distributed evenly among the available Line Keys Similarly outgoing calls will be distributed The SoundPoint IP 330 320 combines the call appearances for multiple line keys into a single call list The line key
36. e second from the idle display u TIT line2 to point to the contact in the directory system where you ne can scroll through the individual fields Da to the Placed Calls list when the phone is idle a 4 _ Preking Dal cesses wishes cumentiy fighlzbled gl Jag y highlig number ee Pressing while in the dialing editor will dial the current number Press and hold the Backspace soft key to delete an entire field User Guide SoundPoint IP 330 320 Customizing Your SoundPoint IP 330 320 Phone You can customize your SoundPoint IP 330 320 desktop phone by adjusting the setting for time and date display contrast and ring type for example You can add contacts to the phone s directory manually or from call lists You can handle incoming calls from different contacts in different ways This chapter provides basic operating instructions for customizing your SoundPoint IP 330 320 phone This chapter contains instructions on Configuring Basic Settings Managing Call Lists Managing Contacts Managing Incoming Calls Some customizations of your SoundPoint IP 330 320 phone are performed by your system administrator These include Supporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Shared Lines To read about the phone s basic features refer to Using the Basic Features of Your SoundPoint IP 330 320 Phone on page 3 1 To read about the phone s advanced features
37. ect Answer the incoming call This places the original call on hold and refreshes the soft key labels Answering a call on shared line is no different than on private line except that there is no Reject soft key and another person on the shared line might answer the call To end a call gt Do one of the following steps Press the EndCall soft key Replace the handset Press E if in Hands free Speakerphone Mode or O if in Headset Mode User Guide SoundPoint IP 330 320 Muting the Microphone During a call press Z The Message Waiting Indicator turns red and a microphone on the graphic display indicates that the other party or parties cannot hear you Microphone Mute applies to all modes Handset Headset and Hands free Speakerphone You can still hear all other parties while mute is enabled p To turn off Microphone Mute press a again Adjusting the Volume Press CCo gt to adjust receiver volume during a call Pressing these keys in the idle state adjusts the ringer volume Note To conform to regulatory requirements handset and headset volume will return to a preset level after each call but your system administrator can change this Hands free Speakerphone volume settings will be maintained across calls Redialing To redial any call placed from your phone gt Refer to Placing a Call on page 3 2 Placing a Call on Hold During a call press Wi This will be indicated on t
38. eld and it must be unique not already in the directory Entry to this field is number as denoted by 4 HEA Contact Cancel lt lt User Guide SoundPoint IP 330 320 10 11 12 13 Repeat steps 5 to 7 to change the Speed Dial Index if desired It is automatically assigned to the next available index value For more information refer to Assigning Speed Dial Indexes on page 3 15 Repeat steps 5 to 7 to change the Ring Type and Divert Contact if desired These fields may be left blank For more information on setting the Ring Type field refer to Distinguishing Calls on page 2 15 For more information on diverting contacts refer to Diverting Calls on page 2 17 Repeat steps 5 to 7 to change the Auto Reject Auto Divert Watch Buddy and Block Buddy if desired Use O v P or A to switch between Enabled and Disabled settings For more information on setting the Auto Reject field refer to Rejecting Calls on page 1 1 Press to end contact s data entry EO Urs LUN Save Directory 14 Press the Yes or Cancel soft keys to accept or cancel changes 15 Press repeatedly to return to the idle display 1 2 3 Adding Contacts From Call Lists To add a contact to the local contact directory from a call list Do one of the following steps a Press the Callers soft key to view the Received Calls list qm b Press to view the Placed Calls list Use A and to scroll th
39. ging state on a particular line Use A and v to switch between these calls With two lines there can be maximum of eight calls or four conferences on your phone This chapter provides basic operating instructions for the SoundPoint IP 330 320 phone This chapter contains instructions on e Placing a Call e Answering a Call Endinga Call e Muting the Microphone e Adjusting the Volume e Redialing a Number e Placing a Call on Hold Setting Up Conferences e Transferring Calls e Forwarding Calls e Enabling Do Not Disturb e Assigning Speed Dial Indexes e Using Voice Mail User Guide SoundPoint IP 330 320 Placing a Call To customize your phone refer to Customizing Your SoundPoint IP 330 320 Phone on page 2 1 To read about the phone s advanced features refer to Using the Advanced Features of Your SoundPoint IP 330 320 Phone on page 4 1 Review useful tips about the phone in Before You Use Your SoundPoint IP 330 320 Phone on page 1 10 If you require additional information or assistance with your new phone contact your system administrator You can place a call in many ways using your SoundPoint IP 330 320 phone Using the handset Using the speakerphone Using the headset TENEAT Using Using linet or line2 You can also dial the number first and then choose the method you will use to speak to the other party To call a speed dial number use the dial pad to enter the speed dial index
40. he graphic display by the hold icon as the line indicator DEC CT E Hald lamez D eanzb r3 HewCall Resume Press Wit again or the Resume soft key to resume the call The active audio icon one of p j or c appears as the line indicator Using the Basic Features of Your SoundPoint IP 330 320 Phone When a call has been on hold for an extended period of time both visual and audible alerts appear Contact your system administrator to determine if this feature is enabled disabled what the time period is and what sound effects are available When active on a call the sound effects are played at a volume that is typically lower than the normal ringer volume Note As using the Hold feature typically generates music or a beeping tone avoid putting a conference call on hold Multiple Calls on Hold If multiple calls are on hold use A and v to switch between the calls then press the Resume soft key to retrieve the desired call Hold Jarnes Deant 12 Resume If two or more calls are on hold an indication appears on the graphic display for example 3 4 indicating that this is the third call out of four calls If calls are on hold on more than one Line Key all calls are combined into a single call list The Line Key that a call is associated with is indicated by the line icon in reverse colors Pressing a Line Key with calls on hold will place the current active call on hold and resume the first call
41. ilters have been retained For more information contact your system administrator Managing Incoming Calls Distinguishing Calls You can distinguish incoming calls from contacts in your directory by setting up distinctive rings sending them directly to your voice mail or by transferring them directly to another party You can customize your phone so that you can distinguish different parties by ring type To set a distinctive ring type for a particular contact 1 2 3 Press the Dir soft key Use A and v to scroll through the list to find the contact Press 2 to select the entry Press the Edit soft key User Guide SoundPoint IP 330 320 5 Press v repeatedly until the Ring Type field is displayed Add To Directory Ring Type Press 2 to edit the Ring Type Enter the number corresponding to one of the ring types available For more information refer to Headset Hookswitch on page 2 4 8 Optional To remove an existing value press q 9 Press the Ok or Cancel soft keys to accept or cancel changes 10 Press repeatedly to return to the idle display Note This feature is local to the phone and may be over ridden by your organization s settings For more information contact your system administrator Rejecting Calls You can customize your phone so that incoming calls from a particular party are immediately sent to your voice mail Note Rejecting calls is not available on shared lines
42. ing arrow as the line label to confirm call forwarding is enabled Call Forward enabled sz Hewlall Callers Dir User Guide SoundPoint IP 330 320 To disable call forwarding quu E l Press and select Features gt Forward 2 Optional If multiple lines are configured on your phone select the line to forward from the list using A and v 3 Using 4 and v select the forwarding type you want to change and then press the Select soft key 4 Press the Disable soft key to turn off call forwarding The idle display returns and the regular icon appears as the line indicator Enabling Do Not Disturb Note Press and then select Features gt Do not disturb to prevent the phone from ringing on incoming calls A flashing icon and text on the graphic display indicates that Do Not Disturb is on Mon Feb 3 92208 Do not disturb I Callers Dir Calls received while Do Not Disturb is enabled are logged in the Missed Calls list unless configured to be forwarded to another party by your system administrator To disable Do Not Disturb press and then select Features gt Do not disturb again This feature is local to the phone and may be overridden by call server settings For more information contact your system administrator Multiple Lines and Do Not Disturb If multiple lines are configured on your phone Do Not Disturb can be set on a line by line basis from the list using A and v For more infor
43. ing tone to be played the second Line Key indicator to fast flash green and an incoming call icon appears on the second Line Key The call waiting prompt identifying the incoming caller appears for 10 seconds only Pressing the Ignore soft key will stop the ringing for that call To answer an incoming call on a line configured for a single Line Key Use this procedure after the call prompt disappears The call waiting prompt interrupts the active call for 10 seconds where the incoming call can be immediately dealt with l Press nou to place the original call on hold Note Ending a Call Using the Basic Features of Your SoundPoint IP 330 320 Phone 2 Press to access the new call Soft key labels are updated on the display showing Ignore Answer and Reject 3 Answer the incoming call This places the original call on hold and refreshes the soft key labels To answer an incoming call on a line configured for multiple Line Keys Use this procedure after the call prompt disappears The call waiting prompt interrupts the active call for 10 seconds where the incoming call can be immediately dealt with gt Doone of the following steps Answer the call by pressing linet or line2 associated with the second incoming call The first call is put on hold and the second call is answered Press Wd to put the original call on hold Soft key labels are updated on the display showing Ignore Answer and Rej
44. instructions go to http www polycom com support voip and search for the Wallmount Instructions for SoundPoint IP Phones quick tip To attach the base as a desk mount 1 Place all cords in the recessed area above the modular jacks Getting Started with Your SoundPoint IP 330 320 Phone 2 Align the protrusions on the bracket with their corresponding holes in the phone Bl en 3 Snap them together to lock the bracket to the phone To attach the base as a wall mount 1 Place all cords in the recessed area below the modular jacks User Guide SoundPoint IP 330 320 2 Onthe back of the phone remove the key located behind the hook switch and reposition it so that the end tab at a 45 angle is facing up 3 Using wall anchors not included fasten the base stand with the mounting tab facing up 4 Align the base stand tabs with their corresponding insertion points on the phone and then snap the phone into place as shown Registering the Phone Generally your phone will be deployed with multiple other phones In this case your system administrator will configure the phone parameters beforehand so that after you set up your phone the phone will be registered and ready to use If your phone is not part of a large phone deployment your phone may not be registered after you set it up Before you use your phone you or your system administrator will have to regis
45. key to obtain dial tone Dial the desired number using the dial pad b With the handset on hook dial the desired number using the dial pad Press or To place a call using the headset 1 Do one of the following steps _ nn a With the optional headset connected press Da ee I N ie or the NewCall soft key to obtain dial tone Press e Dial the desired number using the dial pad User Guide SoundPoint IP 330 320 b With the optional headset connected dial the desired number using the dial pad N Press NS P I c Press 1S yi You will hear a dial tone You can enter the desired number now Note To permanently enable your headset refer to Headset Memory Mode on page 2 3 To place a call using the Dial key 1 Do one of the following steps a Press the Callers soft key to view the Receive Call list ETE b Press to view the Placed Call list 2 Use A and v to scroll through the list to find the contact qq 3 Press to complete the call Answering a Call When you are not in another call you can answer a call in three basic ways using your SoundPoint IP 330 320 phone e Using the handset Using the speakerphone e Using the headset The steps for answering an incoming call when you are in another call are different if your phone is configured for A single Line Key per line Tue Feb 27 lames i 17 36 3416 m HewCall Callers Dir Note Note Note Using the Basi
46. mation contact your system administrator When Do Not Disturb is enabled for a particular line this is indicated by a flashing X beside the line indicator on the display Using the Basic Features of Your SoundPoint IP 330 320 Phone Assigning Speed Dial Indexes Note You can associate a contact with in for single touch dialing of a frequently used number For example in the figure below pressing places a call to James Tue Feb27 lames i 17 36 3416 m LETT Callers Dir The contact with the lowest speed dial index will be associated with the Line 2 key for single touch dialing For other frequently used numbers you can associate them with a speed dial index To dial a contact associated with a speed dial index enter the speed dial e index followed by the key using the dial pad then press or pick up the handset The Speed Dial list can be accessed by pressing Mem and selecting Features gt Speed Dial When a new entry is added to the Contact Directory it is automatically assigned the next available speed dial index and the new entry appears at the bottom of the Speed Dial list Assigning New Speed Dial Indexes To add or edit a speed dial index for an existing contact l Press the Dir soft key 2 Use A and v to scroll through the list to find the contact 3 Press to select the entry 16 James Deantb 12446 Edit Mew Delete Press the Edit soft key Press v re
47. n to the call server refer to Restarting Your Phone on page 4 17 The display shows Network Link The LAN cable is not properly is Down connected Do one of the following steps Check termination at the switch or hub furthest end of the cable from the phone Check that the switch or hub is operational flashing link status lights or contact your system administrator Press Menu followed by Status Network Scroll down to verify that the LAN is active Reboot the phone to attempt re registration to the call server refer to Restarting Your Phone on page 4 17 Troubleshooting Your SoundPoint IP 330 320 Phone Calling Symptom Problem Corrective Action There is no dial tone Power is not correctly applied to Do one of the following steps d SoundPoint IP 330 320 e Check that the display is illuminated phone e Make sure the LAN cable is inserted properly at the rear of the phone try unplugging and re inserting the cable e If using PoE have your system administrator check that the switch is supplying power to the phone Dial tone is not present on one of Do one of the following steps audio paths e Switch between Handset Headset if present or Hands Free Speakerphone to see if dial tone is present on other paths If dial tone exists on another path connect a different handset or headset to isolate the problem User Guide SoundPoint IP 330 320
48. nauthorized product modification or alteration Unauthorized use of common carrier communication services accessed through the product Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or Acts of third parties acts of God accident fire lightening power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Regulatory Notices 2 Regulatory Notices Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 ofthe FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2
49. ndPoint IP 330 320 SIP phone As well read the Parts List and Regulatory Notices sections in this guide before you set up and use the SoundPoint IP 330 320 SIP phone This information can also be found at http www polycom com support voip Changes to this Guide Major updates have occurred to the following sections since the previous edition e Assigning Speed Dial Indexes on page 3 15 Restarting Your Phone on page 4 8 User Guide SoundPoint IP 330 320 Contents About This Guide eere Hil 1 Getting Started with Your SoundPoint IP 330 320 Phone 1 1 Parts Eist oco I Ii Rer ae eis ra piene ide us 1 2 Assembling Your SoundPoint IP 330 320 Phone 1 3 Connecting Network and Power Source 00000005 1 4 Connecting the Handset and Optional Headset 1 4 Attaching the Base u yep ere a RES Rete ew 1 5 Features of Your SoundPoint IP 330 320 Phone 2 222 22 1 8 Before You Use Your SoundPoint IP 330 320 Phone 1 10 2 Customizing Your SoundPoint IP 330 320 Phone 2 1 Configuring Basic Settings 0 eee eee 2 2 Appearance of Time and Date 0 0 2 2 Display Conttast turri nr 2 3 Headset Memory Mode 000000 2 3 Headset Hookswitch sse 2 4 Ring TVp ices intents olin de et EU Mun UE DNE cues 2 5 Language Support 2 22 9 e RE Rb 2 BR EE babe ERE 2 5 Directory Search e eieverer
50. nt IP 330 320 Directory Search Note Scroll through the list of available languages A Language 2 O Danish Denmark Press 2 to confirm your choice Text that appears on the graphic display will change to the language of your choice Press Or repeatedly to return to the idle display You can configure how the search of the local contact directory is performed The local contact directory can be searched by first name or last name To change the directory search parameter lt lt 1 Press Mem 7 in Preferences Using A and select the directory search parameter Last name is the default directory search parameter Ay pre Seurch 2 D Ey first name Press Vv to select your choice Press the Yes or Cancel soft keys to accept or cancel changes Depending on the size of your local contact directory the reconfiguration may take a few minutes The phone will restart to set the new directory search mode if you pressed the Yes soft key Customizing Your SoundPoint IP 330 320 Phone Managing Call Lists A list of up to four current calls is maintained You can scroll through this list using the A and v Calls are ordered using the following priorities active alerting then held Calls with the same priorities are ordered oldest first If there are no current calls this list is empty Local lists of incoming both missed and received calls and outgoing also known as
51. on the graphic display to retrieve your messages If multiple lines are configured on your phone select from which line messages are to be retrieved User Guide SoundPoint IP 330 320 Using the Advanced Features of Your SoundPoint IP 330 320 Phone This chapter provides operating instructions for the advanced features of the SoundPoint IP 330 320 phone This chapter contains instructions on Using Automatic Call Distribution Using Multiple Call Appearances Using Buddy Lists e Restarting Your Phone To customize your phone refer to Customizing Your SoundPoint IP 330 320 Phone on page 2 1 To read about the phone s basic features refer to Using the Basic Features of Your SoundPoint IP 330 320 Phone on page 3 1 If you require additional information or assistance with your new phone contact your system administrator Using Automatic Call Distribution Note ACD is not available on all call servers For more information contact your system administrator Automatic call distribution ACD systems allow companies that handle a lot of incoming phone calls to direct them to a person who is able to talk at the earliest opportunity The SoundPoint IP 330 320 phone allows ACD login and logout e ACD agent available and unavailable User Guide SoundPoint IP 330 320 When ACD is enabled on your phone the line icon m appears This is the default setting No calls will be directed to your phone After you log in refer
52. peatedly until the speed dial index appears User Guide SoundPoint IP 330 320 Note WE POLYCOM Note Press 2 to select the speed dial index for edit Do one of the following steps Enter the next available speed dial index Delete the existing speed dial index by using the Backspace soft key and then enter a new speed dial index Press the Ok or Cancel soft keys to accept or cancel changes Press repeatedly to return to the idle display Press and hold the unassigned Line 2 key from the idle display to associate a speed dial index The next available speed dial index will be assigned automatically To assign a new speed dial key p BD m RB OS 9 qm o Press and hold if unassigned A new empty entry in the contact directory is automatically opened allowing contact information to be added Press Vv to enter a first name Enter the first name of the contact from the dial pad Press the Ok or Cancel soft keys to accept or cancel changes Press v to display the next field in the contact s entry Repeat steps 2 to 5 to enter the last name of the contact Repeat steps 2 to 5 to enter a contact number Repeat steps 2 to 5 to change the Speed Dial Index if desired The index can be any value between the next available index value and the maximum 99 Polycom recommends that you assign speed dial index values consecutively For example the second Line Key is assigned to the speed dial index value
53. placed calls is maintained by the phone up to 99 for each list The initial view of both lists shows the list title and the first two calls in the list where the first call is displayed in reverse video to indicate that it is currently selected A symbol to indicate whether the call was answered or missed e is shown for each entry in the incoming list Press the Callers soft key to view the Received Calls list shown in the following figure 4 Received Calls 17 a Lance l 12 16 2 Bab Smith 6 1222 Press to view the Placed Calls list shown in the following figure 4 Placed Calls 17 James Deancd4e325 16 Bob Smithi 5234466 To manage the listed calls e To return the call Press to return the call e To return to the previous menu Press 4 To store the contact to the local contact directory Press 2 to select the entry then press the Save soft key User Guide SoundPoint IP 330 320 Note Note Press the Info soft key to see the call information The name is displayed Access the other information by using the Up and Down arrow keys To delete the call from list Press the Delete soft key Press repeatedly to return to the idle display You can manually clear the call lists They are automatically cleared when you restart the phone Managing Contacts Adding Contacts You can enter 99 contacts in your phone s local contact directory You can di
54. port 2 5 multiple call appearances 4 3 multiple keys per line 2 19 muting microphone 3 8 navigation key usage 1 10 parts list 1 2 placing calls 3 2 presence 4 5 redialing numbers 3 8 restarting phone 4 8 ring type 2 5 setting time and date 2 2 setting up conferences 3 9 shared lines 2 19 shortcuts 1 10 text entry 1 11 transferring calls 3 11 troubleshooting 5 1 using multiple lines 2 18 voice mail 3 17 SoundPoint IP 330 320 difference between phones 1 4 speakerphone See hands free mode speed dialing 3 15 switching entry modes 1 10 system administrators text entry 1 11 T text entry 1 11 time and date 2 2 transferring calls 3 11 troubleshooting audio problems 5 8 calling problems 5 5 controls problems 5 3 display problems 5 7 power and startup problems 5 2 screen and system problems 5 4 U useful tips 1 10 V voice mail 3 17 volume 3 8 W watch buddies 4 6 Index Index 3 User Guide SoundPoint IP 330 320 Index 4
55. rence call gt Press the EndCall soft key or hang up The other parties will continue to be connected 3 10 Transferring Calls Using the Basic Features of Your SoundPoint IP 330 320 Phone A call can be transferred in one of three ways Consultative transfer The party to whom you want to transfer the call answers their phone before you transfer the call or hang up You can consult with them before completing the transfer To transfer a call on page 3 11 Blind transfer The call is automatically transferred after you dial the number of the party to whom you want to transfer the call To perform a blind transfer on page 3 12 Attended transfer The parties are automatically connected to each other after you exit the conference Setupa conference call and then end your participation For more information refer to Setting Up Conferences on page 3 9 To transfer a call 1 2 During a call press Trans soft key The active call is placed on hold Transfer to Cancel Enter the number to which you want to transfer the call A normal or consultative transfer is assumed Note Access to the local contact directory corporate directory or received callers list at this point will be added in a future release For more information contact your system administrator 3 As soon as the ring back sound is heard or after the party answers press Trans soft key to complete the transfer
56. rough the list to find the contact Press to select the entry 4 Placed Calls 17 Bob Smith 555 12343 Delete Info Save Note Customizing Your SoundPoint IP 330 320 Phone 4 Optional Press the Info soft key The name is displayed The number time and date when the call started and call duration are accessible through use of v Bob Smith Optional Press repeatedly to select the phone number Press the Save soft key to save the contact in the local contact directory 7 Press repeatedly to return to the idle display At this point you may want to go to thelocal contact directory check whether the contact was saved correctly and add missing fields Add Contacts From Corporate Directory To add a contact to the local contact directory from the corporate directory 1 Press the Dir soft key 2 Press v then press 2 to select the corporate directory 3 Search for the contact Refer to To search for a particular contact in the corporate directory on page 2 14 4 Press 2 The contact s information appears on the graphic display Dean lames 51244244 5 Press the Save soft key to save the contact in the local contact directory Entry saved appears on the graphic display Only the first name last name and phone number are saved If the contact already exists in the contact directory Entry already exists appears User Guide SoundPoint IP 330 320 6 Editing Cont
57. s the Dir soft key Select the local contact directory if it does not appear automatically by pressing Q Use A and v to scroll through the list to find the contact Press 2 to select the entry 16 lames Deanzb 12446 Edit Mew Delete Press the Delete soft key The contact is deleted from the directory The next entry in the directory appears Press repeatedly to return to the idle display User Guide SoundPoint IP 330 320 Placing a Call to a Contact To place a call to a contact in the local contact directory 1 Press the Dir soft key 2 Select the local contact directory if it does not appear automatically by pressing 3 Use A and v to scroll through the list to find the contact qm 4 Press or lift the handset Searching For a Contact To search for a particular contact in the local contact directory l Press the Dir soft key 2 Select the local contact directory if it does not appear automatically by pressing 2 3 Search for a contact using the dial pad You can change the directory search parameter used By default it is the contact s last name For more information refer to Directory Search on page 2 6 The first time a dial pad key is pressed the first entry whose last name starts with a character that matches the first letter on the key label will be retrieved The second key press repeats the process using the second letter on the key and so on For ex
58. se refer to the following section Integrating With Microsoft Live Communications Server 2005 User Guide SoundPoint IP 330 320 To add or delete a contact from your buddy list 1 2 Press the Dir soft key Use A or v to scroll through the list to find the contact Press Vv to select the entry Press v repeatedly until the Watch Buddy field appears Press 2 to select the Watch Buddy field Use or P to switch between Enabled and Disabled settings When Watch Buddy is enabled the contact is added to your buddy list When Watch Buddy is disabled the contact is removed from your buddy list The default for Watch Buddy is Disabled Press the Ok or Cancel soft keys to accept or cancel changes Press repeatedly to return to the idle display To block or unblock a contact from your buddy list 1 2 3 Press the Dir soft key Use A or v to scroll through the list to find the contact Press Vv to select the entry Press v repeatedly until the Block Buddy fields Press 2 to select the Block Buddy field Use or P to switch between Enabled and Disabled settings When Block Buddy is enabled the contact cannot watch your phone When Block Buddy is disabled the contact can watch your phone The default for Block Buddy is Disabled Press the Ok or Cancel soft keys to accept or cancel changes Press repeatedly to return to the idle display Using the Advanced Features of
59. t With the handset on hook press opposite the incoming call where the line status indicator is flashing green Press the Answer soft key User Guide SoundPoint IP 330 320 Note Note To answer a call using the headset ZEN Press N t If Headset Memory Mode is activated press or the Answer soft key to answer the call through an optionally connected headset Answering When in Another Call You are busy on an active call and a second incoming call arrives on the same phone number e If your phone is configured for a single Line Key per line The second call may cause a call waiting tone to be played and you see the second call appearance The call waiting prompt identifying the incoming caller appears for 10 seconds only You can ignore answer or reject the call The Reject soft key on private lines only After this point the active call is in focus and the user must scroll to the incoming call appearance to Answer e If your phone is configured for multiple Line Keys per line The second call will cause a call waiting tone to be played the second Line Key indicator to fast flash green and an incoming call icon appears The call waiting prompt identifying the incoming caller appears for 10 seconds only You can ignore answer or reject the call The Reject soft key on private lines only e If your phone is configured for shared lines The second call will cause a call wait
60. t available on shared lines This feature is local to the phone and may be overridden by call server settings For more information contact your system administrator Using the Basic Features of Your SoundPoint IP 330 320 Phone Static Forwarding To enable call forwarding to another party 1 Press and select Features gt Forward 2 Optional If multiple lines are configured on your phone select the line to forward from the list using A and v 3 Using A and 2 select the forwarding type you want to change and then press The options are Always For all incoming calls No Answer Once all options to accept calls have been taken Busy When you are already in a call 4 Depending on your selection a If you select Always enter a number to forward all future incoming calls to b I you select No Answer enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding one ring is approximately six seconds A value of 2 is recommended c Ifyou select Busy enter a number to forward all future incoming calls to when you are already in another call Note You can also enter the SIP URL or IP address For more information on using a SIP URL or IP address refer to To place a call using the handset on page 3 3 5 Select the Enable soft key to confirm call forwarding Select the Exit soft key to cancel any changes The idle display returns with a mov
61. ter it For detailed information on how to Getting Started with Your SoundPoint IP 330 320 Phone register your phone after you install it see Quick Tip 44011 Registering Standalone SoundPoint IP and SoundStation IP Phones available at http www polycom com usa en support voice soundpoint ip VoIP T echnical Bulletins pub html Features of Your SoundPoint IP 330 320 Phone Wy POLYcom The features of the SoundPoint IP 330 320 phone are 1 Message Waiting Indicator This will alert you to voice and text instant messages 2 Line Icons Use these keys to activate up to lines that can be assigned to your phone The associated icons represent Registered line Registered shared line a Unregistered line ra VoiceMail Messages Speed Dial User Guide SoundPoint IP 330 320 10 11 12 Ringing if Call in progress Conference c Call Forward a Do Not Disturb Presence BLF 5 A e D Soft Keys The screen will display labels for these keys to identify their context sensitive functions Line Indicators Individual multi color LEDs display the dynamic call state and remote user status busy lamp field BLF and presence The LED s indicate the following Solid green An active call is in progress Fast flashing green There is an Incoming ringing call
62. to To log into the ACD the line icon changes to LE You are now considered available and calls will be directed to your phone After you end a call the line icon alternates between LE and x showing you are now unavailable You must set yourself to available for calls to be directed to you again refer to To set ACD agent availability To log into the ACD yeu n l Press 2 Select Features gt ACD Login Logout 4 ACD pete 2 Logout 3 Select Login 4 Press 2 x Cancel lt lt 5 Enter your user ID and press the Login soft key 6 Press v to display the next field 7 Press Q CHES Password Cancel lt lt 8 Using the Advanced Features of Your SoundPoint IP 330 320 Phone Enter your password and press the Login soft key 9 Press repeatedly to return to the idle display To log out of the ACD gt ae Press Select Features gt ACD Login Logout Select Logout Press repeatedly to return to the idle display To set ACD agent availability 4 5 qm o Press Mem Select Features ACD Agent Availabilit 4 ACD Em E 2 amp Unavailable Use A and v to switch between Available and Unavailable settings Press 2 to select the setting Press repeatedly to return to the idle display Repeat steps 1 to 5 to manually set the ACD agent to unavailable Using Multiple Call Appearances Each line on the phone can
63. udio Symptom Problem Corrective Action There is no audio on the The connections are not correct Do one ofthe following steps headset e Ensurethe headset is plugged into the jack marked Headset at the rear of the phone e Ensure the headset amplifier if present is turned on and or the volume is correctly adjusted If the amplifier uses batteries check that they are fully charged Regulatory Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copyright or other notices Limitations of Liability LIMITATION OF LIABILITY TO THE
64. utput 16 Hookswitch 17 Graphic Display Shows information about calls messages soft keys time date and other relevant data Important messages appear on the idle display through an animated scrolling list which has precedence over the idle display The following figures show a phone with four messages The messages continuously scroll over the screen Network link is down Tan FHewCall Callers Dir Sat Apr 15 12 05p ii gc LY CE Ps DIT 02 TER 1 1 FT REG 7 7 a aa Ma a E12 new missed calls iae Before You Use Your SoundPoint IP 330 320 Phone To navigate through menus and to enter data these are useful tips e Press Me to enter the basic settings menu or exit from any menu User Guide SoundPoint IP 330 320 e Press A and v or hold A and v down to scroll through the lists Note Press the key to page up Press the key to page down These shortcuts can be used when lists appear on more than one page However these shortcuts do not work in the Contact Directory e Use the dial pad keys to navigate through and make selections in numbered menu lists e The navigation guide icon in the top left hand corner of the graphic display shows which arrow keys can be used at a particular sublevel For example the following figure shows that XD v j P and Q can be used at this point 4 Main enu 1 Features 2 Status Note After 20 seconds of inactivity the
65. uu l Press 2 Select Features gt Presence gt Privacy List 3 Use A or v to scroll through the list to find the contact User Guide SoundPoint IP 330 320 9 Press to select the entry Press Edit soft key Press v to scroll through the list to find the Access field Press 2 to select the field For Access use or b to select Enabled When Access is enabled you are allowing the contact to see your presence When Access is disabled you are disallowing the contact from seeing your presence The default for access is Disabled Press repeatedly to return to the idle display You can also delete a contact or dial a contact from your privacy list For more information on contacting buddies refer to Placing a Call on page 3 2 or the Microsoft Office Communicator and Windows Messenger documentation Restarting Your Phone Note Note Periodically you may need to restart your phone The reasons for this include Accepting a new configuration Accepting new software In the case of problems it may be possible to restore normal operation of your phone without restarting Contact your system administrator before attempting to restart your phone The call lists are automatically cleared when you restart the phone Using the Advanced Features of Your SoundPoint IP 330 320 Phone To restart the phone 1 2 Press Select Settings gt Advanced gt Restart Phone Are you sure
66. ves you specific legal rights which may vary depending on local law Copyright Notice Portions of the software contained in this product are Copyright 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright 1998 by the Massachusetts Institute of Technology Copyright 1998 2003 The OpenSSL Project Copyright 1995 1998 Eric Young eay cryptsoft com All rights reserved Copyright 1995 2002 Jean Loup Gailly and Mark Adler Copyright 1996 2004 Daniel Stenberg lt daniel haxx se gt Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM
67. vice or party line Installation Instructions Installation must be performed in accordance with all relevant national wiring rules L Installation doit tre ex cut e conform ment tous les r glements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible La prise lectrique laquelle l appareil est branch doit tre install e pr s de l quipement et doit toujours tre facilement accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundPoint IP 330 320 SIP is marked with the CE mark This mark indicates compliance with EC Directives 2006 95 EC and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK ZEN VLA ES IS E BEES VCC I pis ICES 27A B f SREXIN SEI C ORB USE CHATS ae ELTWETAD OREI VTPT EY a VVC UTE L PASHNAL ZEMERBIERITIENDUKT Geers TELWURURWAELTFAU M Regulatory Notices 3 User Guide SoundPoint IP 330 320 Safety and Compliance continued Russian Compliance Ministry of Information Technologies amp Communication ofthe Russian Federation Declaration of Conformity DoC

Nortel Networks 320 Cordless Telephone User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents